IBM TS4500 User Manual

IBM Europe, Middle East, and Africa Hardware Announcement

ZG14-0114, dated May 19, 2014

IBM TS4500 tape library models deliver higher
storage density, integrated storage management, and
improved ease of use

Table of contents

2 Overview 22 Publications
3 Key prerequisites 24 Technical information
4 Planned availability date 33 Terms and conditions
4 Description 37 Prices
17 Product positioning 37 Announcement countries
18 Product number

At a glance

The IBM® TS4500 tape library combines IBM tape and automation reliability at open
systems prices. New models expand capacity and function, and are designed to
deliver the following enhancements:

• Storage for up to 2.2 PB of data in a single frame library, up to 3.4 times
improvement over the previous generation of IBM tape libraries

• Improved storage density with expansion frame capacity increase of up to 2.4
times and support for 33 percent more tape drives

• Dynamic storage management through the Advanced Library Management
System (ALMS) which is now standard in the TS4500

• Improved business continuity and disaster recovery with automatic control path
and data path failover

• Data security and regulatory compliance through support for tape drive
encryption and WORM media

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•

Overview

The IBM TS4500 tape library is a next-generation storage solution designed to
help midsize and large enterprises respond to storage challenges. Some of these
challenges include high data volume, growth in data centers, increasing cost of data
center storage footprints, difficulty migrating data across vendor platforms, and
increased complexity of IT training and management as staff resources shrink.

The TS4500 delivers the density needed for current and future business data growth
with the cost efficiency and manageability to preserve existing investments in IBM
tape library products. Now organizations can achieve both low cost per terabyte
(TB) and a high TB density per square foot. The TS4500 can support up to 2.2 PB
of native storage capacity in a single 10 square foot library frame, up to 3.4 times
more capacity than the IBM TS3500.

The TS4500 offers deeper integration of tape drive and media management for a
seamless, single pane of glass user experience. The TS4500 GUI is based on the IBM
Storage Unified UI. The GUI is designed to lead the user directly to task completion
and includes persistent, at-a-glance library utilization and health status indicators.

TS4500 features such as capacity on demand, automatic control-path and data-path
failover, and support for tape drive encryption and WORM media are carried over
from previous generations of industry-leading IBM tape libraries.

Support LTOTM UltriumTM 6, LTO Ultrium 5, and IBM TS1140 HD2-compatible tape
drives

Automates solutions for open environments

TS4500 is an industry leader in tape drive integration with features such as a
persistent worldwide name, multipath architecture, drive and media exception
reporting, remote drive/media management, and host-based path failover. TS4500
L25, D25, and S25 frames support the TS1140 tape drive, and L55, D55, and S55
frames support LTO Ultrium 6 and 5 tape drives. L-frame and D-frame models
support improved hot-swappable drive packaging. All of the frames include high­density (HD) slot technology that can significantly increase a library's total capacity.

Delivering more flexibility in the use of data center floor space than previous
versions, the new frame models can be placed in any active position so that the
library can grow from both the right and the left side of the first L frame. The
previous library allowed the addition of frames only to the right.

Available with top rack (Model TR1) option

The optional top rack offering can reduce the storage footprint and simplify cabling
by providing 10U of rack space on top of the library for Fibre Channel switches, tape
data movers, or LTFS nodes.

Delivers capacity on demand

The TS4500 library frame provides a more flexible upgrade path for users wanting to
expand their tape storage as their needs grow. Capacity-on-demand configurations
for TS4500 L-frame models include an entry-level configuration, an intermediate
configuration, and a base-capacity configuration. All models also support HD
capacity-on-demand configurations.

Includes advanced features

TS4500 is designed with a number of advanced features to deliver cutting-edge
performance and long-term value. The ALMS feature supports dynamic storage
management, enabling users to dynamically create and change logical libraries
and configure any drive into any logical library. The TS4500 also offers automatic
control-path and data-path failover to support improved business continuity and
disaster recovery.

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Centralizes management of tape resources

IBM offers a wide range of management software options for TS4500.

IBM TS4500 command line interface (CLI): Enables users to interact with the
TS4500 with automated scripts to perform specific tasks.

IBM Tape System Reporter: Enables administrators to monitor and report on the
performance, utilization, and health of their tape library.

IBM Tape System Library Manager: Enables clients to manage large tape
environments that span multiple libraries as a single system.

IBM Security Key Lifecycle Manager: Simplifies encryption key management with
an intuitive user interface.

Product preview

IBM intends to introduce IBM Linear Tape File SystemTM (LTFS) Library Edition (LE),
Storage Manager, and Enterprise Edition (EE) support to the IBM TS4500 tape
libraries in the third quarter of 2014.

IBM's statements regarding its plans, directions, and intent are subject to change or
withdrawal without notice at IBM's sole discretion. Information regarding potential
future products is intended to outline our general product direction and it should not
be relied on in making a purchasing decision. The information mentioned regarding
potential future products is not a commitment, promise, or legal obligation to deliver
any material, code, or functionality. Information about potential future products
may not be incorporated into any contract. The development, release, and timing of
any future features or functionality described for our products remains at our sole
discretion.

Key prerequisites

Prerequisites for using encryption

Certain hardware and software prerequisites must be met before using encryption
with the TS4500 tape library.

With the TS4500 tape library, encryption is managed at the logical library level. All
encryption-enabled drives that are assigned to a logical library use the same method
of encryption. The rules for setting up encryption differ based on whether the library
is installed with 3592 or LTO tape drives, and whether you use Library-Managed
Encryption (LME) or Application-Managed Encryption (AME). If the library contains
3592 tape drives, the following prerequisites apply:

• IBM Security Key Lifecycle Manager (formerly Tivoli® Key Lifecycle Manager)
must be attached to the TS4500 and configured for LME.

• Tape drives must be enabled for encryption from the Logical Libraries page of the
TS4500 management GUI.

If the library contains LTO tape drives, the following prerequisites apply:

• Tape drives must be enabled for encryption from the Logical Libraries page of the
TS4500 management GUI.

• Feature code 1604, Transparent LTO Encryption, is required for LTO tape drives if
using LME.

• IBM Security Key Lifecycle Manager is required as the key manager when using
LME with LTO.

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Planned availability date

• June 13, 2014: All countries except for Russia

• July 25, 2014: Availability in Russia

Availability of programs with an encryption algorithm in France is subject to French
government approval.

Description

IBM TS4500 is a highly scalable, stand-alone device that delivers high-density
tape storage and high-performance, automated tape handling for open systems
environments. IBM TS4500 tape library consists of a high-density base frame with
up to three high-density expansion frames.

The TS4500 tape library is built from a single frame model, called the base frame.
The scalability of the library allows an increase in capacity by adding up to three
additional frames, called expansion frames. The frames join side by side and can
grow to the left or to the right of the base frame. All frames are supported by a
single cartridge accessor.

The TS4500 tape library supports second-generation HD (HD2) frames, which like
the first generation HD frames, offer increased capacity without increasing frame
size or required floor space by using high-density storage slots for tape cartridges.
In addition, HD2 frames provide the following enhancements:

• HD2 expansion frames can be installed in the leftmost position of the library
(frame number 1)

• Drive-capable HD2 frames support up to 16 HD2-compatible tape drives when
positioned at frame number 2 or higher

Note: Non-HD2 frames cannot be upgraded to HD2 frames.

The L25 and L55 (Lx5) frames and D25 and D55 (Dx5) frames are HD2, drive­capable frames, meaning they contain HD cartridge storage slots, as well as slots to
house up to sixteen tape drives. The S25 and S55 (Sx5) frames are HD2, storage­only frames, meaning they contain HD cartridge storage slots, but no tape drives. All
HD frames provide internal LED lighting.

Note: The LED lighting in the HD frames is specifically designed for use only in the
TS4500 tape library and is not suitable for other applications.

The TS4500 tape library supports IBM TS1060 LTO Ultrium 6, TS1050 LTO Ultrium
5, and IBM TS1140 Tape Drives. I/O stations are located on Model L25 or L55 to
facilitate tape loading and unloading.

The TS4500 tape library is designed to deliver an excellent network data backup/
archive solution. With the granularity and scalability to follow your requirements
from a few servers to hundreds of clients, from gigabytes to terabytes, this powerful
pairing can grow with you, helping to protect your investment.

HD technology

The TS4500 tape library offers HD, drive-capable, and storage-only frame models
that are designed to greatly increase storage capacity without increasing frame size
or required floor space.

HD slots contain tape cartridges in a tiered architecture. The cartridge immediately
accessible in the HD slot is a Tier 1 cartridge. Behind that is Tier 2, and so on. The
maximum tier in an LTO HD slot is Tier 5. The maximum tier in a 3592 HD slot is
Tier 4 because the 3592 tape cartridge is slightly longer than the LTO cartridge. The
single-deep slots on the door side of HD frames are referred to as Tier 0 slots.

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HD2 frames can be installed in the leftmost library position (frame position 1) and
offer drive-capable models that support up to 16 HD2-compatible tape drives when
in frame position 2 or higher.

Note: Non-HD2 frames cannot be upgraded to HD2 frames.

TS4500 tape library delivers high performance

The IBM TS1060 LTO Ultrium, IBM TS1050 LTO Ultrium Tape Drives, and TS1140
Tape Drives are designed for high performance in a streaming mode of operation.
Automatic data caching, using an expanded cache memory and read/write buffering,
helps enhance performance even further. The TS4500 tape library is designed for
high data transfer performance.

Cartridge move time within the TS4500 tape library can be as fast as 3.0 seconds
or less in a single-frame library. The dual-gripper accessor is designed to retrieve
the next cartridge to be mounted, unload the current cartridge, and load the next
cartridge, helping provide the following potential benefits as compared to a single
gripper:

• Save complete move operations

• Improve overall library performance

• Increase redundancy and reliability

TS4500 tape library defines high reliability

Leading-edge technology positions the TS1140, TS1060 LTO Ultrium, and TS1050
LTO Ultrium Tape Drives among the top leaders of the industry. Highly accurate
recording is supported by an exclusive thin-film write module designed by IBM with
read-after-write data verification. Data read is managed by IBM Magneto Resistive
(MR) heads, designed for accuracy, high reliability, and durability. The TS4500 drives
and library robotics are TapeAlert-compatible, and are designed to provide tape
drive and library errors, and diagnostic reporting. Drive cleaning is an automatic
function that can be performed by the library when required by the drive, without
requiring operator intervention.

High granularity in library configurations

Features and capacities are designed to address a wide variety of customer
requirements. You can attach up to three Model D25 or D55 expansion frames to a
Model L25 or L55 base frame to tailor the library to match your system capacity and
performance needs. This provides a cartridge capacity with Ultrium 6 data cartridges
of up to 4,690 cartridges with up to 11.7 PB of physical capacity per library (up
to 29.3 PB with 2.5:1 compression), or with 3592 data cartridges of up to 3,550
cartridges with up to 14.2 PB of physical capacity per library (up to 42.6 PB with 3:1
compression).

Model L25 (base frame)

TS4500 tape library Model L25 is a base frame designed for TS1140 or 3592 Tape
Drives and 3592 data cartridges. The Model L25 base frame has up to 660 cartridge
slots (up to 550 in frame 1) and support for up to 16 tape drives (up to 12 in frame

1). Up to 16 logical libraries (one per tape drive) can be configured for each frame.

Each Model L25 library has two standard 16-slot cartridge I/O stations for importing
or exporting 3592 tape cartridges from the library without requiring a re-inventory.
For bulk loading of tape cartridges, the library door can be opened. Each time the
library door is closed, a bar code reader mounted on the autochanger is designed
to scan the cartridge labels enabling a re-inventory of the cartridges in the library
frame in as little as 60 seconds. A door lock is included to restrict physical access to
cartridges in the library.

Model L55 (base frame)

TS4500 tape library Model L55 is a base frame designed for IBM TS1060 LTO Ultrium
Fibre Channel, IBM TS1050 LTO Ultrium Fibre Channel Tape Drives, and LTO data

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cartridges. The Model L55 base frame has up to 882 cartridge slots (up to 730 in
frame 1) and support for up to 16 tape drives (up to 12 in frame 1). Up to 16 logical
libraries (one per tape drive) can be configured for each frame.

Each Model L55 library has two standard 18-slot cartridge I/O stations for importing
or exporting LTO tape cartridges from the library without requiring a re-inventory.
For bulk loading of tape cartridges, the library door can be opened. Each time the
library door is closed, a bar code reader mounted on the autochanger is designed
to scan the cartridge labels enabling a re-inventory of the cartridges in the library
frame in as little as 60 seconds. A door lock is included to restrict physical access to
cartridges in the library.

Model D25 (expansion frame)

The TS4500 tape library Model D25 expansion frame is designed for TS1140 or 3592
Tape Drives and 3592 data cartridges. Up to three Model D25 expansion frames may
be added to the TS4500 Model L25 base frame to increase 3592 cartridge storage or
drive capacity. Each Model D25 supports up to 740 3592 cartridge slots (up to 590 in
frame 1) and up to 16 3592 Tape Drives (up to 12 in frame 1). Each frame can have
up to 16 logical libraries or 16 control paths (one per tape drive).

Model D55 (expansion frame)

The TS4500 tape library Model D55 expansion frame is designed for IBM TS1060
LTO Ultrium Fibre Channel, IBM TS1050 LTO Ultrium Fibre Channel Tape Drives, and
LTO data cartridges. Up to three Model D55 expansion frames may be added to the
TS4500 tape library Model L55 base frame to increase LTO cartridge storage or drive
capacity. Each Model D55 supports up to 970 LTO cartridge slots (up to 774 in frame

1) and up to 16 IBM LTO Ultrium 6 or 5 Tape Drives (up to 12 in frame 1). Each
frame can have up to 16 logical libraries or 16 control paths (one per tape drive).

Designed for availability

If you are looking to maximize availability with minimum downtime for service­related activities, you will appreciate that the library is designed to preserve
tape drive configuration settings, such as Fibre Channel World Wide Node Names
(WWNN), when a tape drive is replaced. This helps to ensure that the replacement
drive has the same WWNN as the original drive and may help avoid the need to re­IPL or reconfigure host systems. Fibre Channel drives require only a quiesce of the
individual drive. Redundant hot-swap library and drive power supplies can also be
replaced while avoiding impact to host systems.

The TS4500 tape library includes an enhanced power architecture and frame control
assembly. This enhanced power architecture has fewer parts and is designed with
hot-swappable 2N power supplies and line cords. The enhanced frame control
assembly includes features that were previously ordered separately from the 3584
frame control assembly, including dual ac power, a Fibre Channel patch panel,
additional redundant power supplies, and additional 10/100 Ethernet support.

Multi-Path support

The Multi-Path Architecture of the TS4500 tape library is designed to provide the
capability for sharing of the library robotics. This is accomplished by partitioning the
library into up to 60 multiple logical libraries (up to the number of drives installed),
and providing each logical library its own separate and distinct drives, storage slots,
and control paths. I/O slots are shared on a first-come, first-served basis. This type
of partitioning is designed to allow heterogeneous applications to share the library
robotics independent of each other. Cartridges under library control are not shared
between logical libraries, nor allowed to be moved between logical libraries. An

example of heterogeneous sharing is a MicrosoftTM WindowsTM 2003 application using
the drive and storage slots of one logical library, while a UNIXTM application uses the

drive and slots of another logical library.

Logical libraries can also be used for separating Ultrium 6 Tape Drives and cartridges
from Ultrium 5 Tape Drives and cartridges, or TS1140 or 3592 Tape Drives and

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cartridges, for applications which do not support mixing the drives in the same
logical library.

Advanced Library Management System (ALMS)

ALMS virtualizes the locations of cartridges in the TS4500 tape library and is
an extension of patented IBM Multi-Path Architecture. With ALMS, the TS4500
tape library is able to virtualize the locations of cartridges (called SCSI element
addresses) while maintaining native SAN attachment for the tape drives. ALMS
enables logical libraries to consist of unique drives and ranges of volume serial
(VOLSER) numbers instead of fixed locations.

The TS4500 tape library comes with ALMS so that you can immediately start
assigning tape drives to any logical library by using the TS4500 management GUI.
Logical libraries can also be added, deleted, or easily changed without disruption.
Storage capacity can be changed without impact to host applications.

ALMS offers dynamic management of cartridges, cartridge storage slots, tape drives,
and logical libraries. It enables the TS4500 tape library to achieve unprecedented
levels of integration for functionality through dynamic partitioning, storage slot
pooling, and flexible drive assignment. ALMS eliminates downtime when you add
Capacity On Demand (CoD) or High Density Capacity on Demand (HD CoD) storage,
add or remove logical libraries, or change logical library storage allocation. ALMS
also reduces downtime when you add expansion frames, add or remove tape drives,
or change logical drive allocation.

ALMS provides the following capabilities:

• Dynamic partitioning through storage slot pooling and flexible drive assignment

• The transparent ability to add or remove storage capacity to any host application

• The ability to configure drives or to configure storage capacity without taking the
library offline

• Continuously enabled virtual I/O slots to automatically manage the movement of
cartridges between I/O slots and storage slots

Control path failover, data path failover, and load balancing

The path failover feature of the TS4500 tape library ensures the use of a redundant
path in the event that communication over the primary path fails.

Command failures and time-outs are costly. You want your library to run smoothly
and efficiently. To ensure continued processing, libraries that are equipped with Fibre
Channel LTO and 3592 tape drives offer path failover and load balancing capabilities
that enable the IBM device driver to resend a command to an alternate path. The
alternate path can include another host bus adapter (HBA), Storage Area Network
(SAN), or library control path drive. The device driver initiates error recovery and
continues the operation on the alternate path without interrupting the application.
Path failover and load balancing are built-in features that are enabled by using a
purchased license key.

There are two types of path failover capabilities exist: control path failover (CPF)
and data path failover (DPF). Control refers to the command set that controls the
library (the SCSI Medium Changer command set on LUN 1 of the tape drives). Data
refers to the command set that carries the customer data to and from the tape
drives (the SCSI-3 Stream Commands (SSC) device on LUN 0 of the tape drives).
Path failover refers to when there is redundancy in the path from the application to
the intended target (the library accessor or the drive mechanism, respectively), the
device driver transparently fails over to another path in response to a break in the
active path.

Both types of failover include host-side failover when configured with multiple HBA
ports into a switch, but CPF includes target-side failover through the control paths
that are enabled on more than one tape drive. DPF includes target-side failover for
the dual-ported tape drives that are supported by the TS4500 tape library.

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DPF includes load balancing of the HBAs because the channel is a data-intensive
path. This means that the control path carries very little data and load balancing
is not an issue. Dynamic load balancing support optimizes resources for devices
that have physical connections to multiple HBAs in the same machine. When an
application opens a device that has multiple HBA paths configured, the device driver
determines which path has the HBA with the lowest usage and assigns that path to
the application. When another application opens a different device with multiple HBA
paths, the device driver again determines the path with the lowest HBA usage and
assigns that path to the second application. The device driver updates the usage
on the HBA assigned to the application when the device is closed. Dynamic load
balancing uses all HBAs whenever possible and balances the load between them to
optimize the resources in the machine.

Fibre Channel connectivity

Tape drives in TS4500 tape library Models D25, D55, L25, and L55 are designed to
connect to host systems using Fibre Channel interfaces. An LTO Ultrium Tape Drive
with a Fibre Channel interface or 3592 Tape Drive can be selected for attachment to
host systems and servers utilizing Fibre Channel adapters. Fibre Channel connection
distances up to 500 meters are possible. By utilizing selected Fibre Channel
switches, it is possible to exceed 500 meter distances.

Storage-only expansion frame

TS4500 tape library Models S55 and S25 are driveless, storage-only expansion
frames, with Model S55 designed to contain up to 1,320 Ultrium (LTO) tape
cartridges and Model S25 designed to contain up to 1,000 3592 tape cartridges.
Model S55 offers a 3 to 1 increase in slot capacity over Model D55, and Model S25
delivers a 2.5 to 1 increase in slot capacity over Model D25.

The TS4500 Model S55 can be attached to installed Model D55 and L55 with IBM
TS1060, TS1050, or LTO Ultrium Tape Drives. The TS4500 Model S25 can be
attached to Model D25 and L25 with Enterprise or 3592 Tape Drives.

The TS4500 Models S25 and S55 incorporate patented IBM HD slot technology,
which allows multiple cartridges to be stored in a tiered architecture. The depth of
a cartridge location in a high-density slot is known as a tier. Previous model frames
supported only one cartridge per storage slot. HD slots are designed to contain
multiple cartridges in Tiers 1 through 4 (Model S25) or Tiers 1 through 5 (Model
S55).

The TS4500 tape library frames support HD CoD features (#1645 or #1646) that
provide a license key to nondisruptively increase licensed capacity in the library.
These advancements reduce automation floor space requirements, enhance library
management, and provide flexibility, growth, and a foundation for automation across
an enterprise or business installation.

The TS4500 tape library (machine type 3584) is part of the family of tape library
storage solutions designed for the large, unattended storage requirements in
today's midrange to high-end systems. Each aspect of the subsystem is designed to
optimize access to data and reliability. The TS4500 tape library supports the IBM LTO
Ultrium and Enterprise Tape Drives.

The TS4500 tape library includes support for HD2 expansion frames, Models S55 and
S25, which are compatible with current TS4500 library frames. Models S55 and S25,
are driveless, storage-only expansion frames, with Model S55 designed to contain
up to 1,320 Ultrium (LTO) tape cartridges and Model S25 designed to contain up to
1,000 3592 tape cartridges. Model S55 offers a 3 to 1 increase in slot capacity over
Model D55, and Model S25 delivers a 2.5 to 1 increase in slot capacity over Model
D25.

The TS4500 tape library is designed to provide an excellent network data backup/
archive solution. With the granularity and scalability to follow your requirements
from a few servers to hundreds of clients, from gigabytes to petabytes, this powerful
pairing can grow with you, helping to protect your investment.

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Model S25

TS4500 tape library Model S25 is a high-density, storage-only expansion frame that
can contain up to 1,000 3592 tape cartridges, compared to 740 3592 cartridges in
Model D25. The base capacity for a Model S25 frame consists of up to 600 storage
slots available in Tiers 0, 1, and 2. In order to use the additional high-density
capacity of up to 400 storage slots in Tiers 3 and 4, the CoD feature #1645 for
Model S25 is required. ALMS and an enhanced gripper assembly are required for any
library with a Model S25 frame.

Model S55

TS4500 tape library Model S55 is a high-density, storage-only expansion frame that
can contain up to 1,320 LTO Ultrium cartridges, compared to 970 LTO cartridges in
Model D55. The base capacity for a Model S55 frame consists of up to 660 storage
slots available in Tiers 0, 1, and 2. In order to use the additional high-density
capacity of up to 660 storage slots in Tiers 3, 4, and 5, the CoD feature #1646 for
Model S55. ALMS and an enhanced gripper assembly are required for any library
with a Model S55 frame.

New Top Rack Option Model 3584-TR1

The 3584 TS4500 tape library also offers an optional top rack to provide an
additional 10U of rack space on any frame in a library without requiring any
additional floor space. A top rack is installed by an IBM service representative on
one or more frames in a TS4500 tape library. Top rack end covers, feature number
1750, are required for both ends of one or more adjacent top racks. A power
distribution unit, feature number 1751, can optionally be ordered for any top rack.

TS1060 Model F6C Ultrium 6 Tape drive

IBM TS1060 Model F6C is an IBM LTO Ultrium 6 Tape Drive designed for the heavy
demands of backup and archive tape storage. The TS1060 Model F6C is designed
to mount in a TS4500 tape library and has an 8 Gbps Fibre Channel dual-ported
interface for attachment to a wide range of environments, including select IBM

Power SystemsTM, IBM System i®, IBM System p®, IBM System x®, IBM System
z® (zLinux), other servers running LinuxTM, Oracle Solaris, and Microsoft Windows

operating system environments.

TS1060 Model F6C incorporates sixth-generation IBM LTO Ultrium technology. It
offers the following significant improvements over prior generations:

• Increased performance: Maximum tape drive throughput native data rate
performance is up to 160 MB/sec. Data tracks are written 16 at a time. IBM
LTO6 Tape Drives can read and write LTO Ultrium 5 Data Cartridges at Ultrium
5 capacities and rates, and read LTO Ultrium 4 Data Cartridges at Ultrium 4
capacities and rates.

Note: Although the Ultrium 6 Tape Drive provides the capability for excellent
tape performance, other components of the system may limit the actual
performance achieved. Although the compression technology used in the
tape drive can typically double the amount of data that can be stored on the
media, the actual degree of compression achieved is highly sensitive to the
characteristics of the data being compressed.

• Increased tape cartridge capacity: The LTO Generation 6 media specification
tape cartridge physical capacity is up to 6.25 TB compressed physical capacity,
more than double that of the Ultrium 4 and 5 Data Cartridge. This is achieved by
increasing the linear density, track density, and media length. The IBM Ultrium
6 tape itself is an advanced Barium Ferrite tape developed to help provide
durability and increased capacity.

• Encryption: The IBM TS1060 LTO Ultrium 6 Tape Drive supports data encryption
on the base drive with Ultrium 6 or Ultrium 5 media. System Managed and
Library Managed Encryption and associated IBM Security Key Lifecycle Manager
access are all available as a chargeable licensed key (feature 1604, Transparent

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LTO Encryption) under the TS4500 Tape Library L-frames. IBM Security Key
Lifecycle Manager is required with this feature.

• Attachment options: The TS1060 Tape Drive comes with 8 Gbps Fibre Channel
dual-ported attachment models for connection to a wide spectrum of open
system servers. They are supported on a wide range of environments including
select IBM Power Systems, IBM System i, IBM System p, IBM System x, IBM
System z (zLinux), other servers running Linux, Oracle Solaris, and Microsoft
Windows operating system environments.

• WORM media support: LTO Generation 6 with media specification provides
up to 2.5 TB native capacity, up to 6.25 TB in compressed mode, and up to 160
Mbps native data rate. IBM 3589 Ultrium 6 WORM Tape Cartridges are designed
for archiving and data retention applications, as well as those applications
requiring an audit trail. These cartridges work with the IBM LTO Ultrium 6 Tape
Drive to help prevent the alteration or deletion of user data. IBM LTO 6 WORM
Tape Cartridges can be ordered as unique 3589 models with the following
features:

– Prelabeling with the ability to specify a starting volume serial and color coding

– Packaging in individual jewel cases or in bulk

– Cartridge memory, built into every cartridge, enhances functionality and media

reliability by storing access history and media performance information for use
by the tape drive every time the cartridge is accessed

– Half-inch particle tape with up to 6.25 TB WORM compressed capacity in a

single cartridge

• Larger internal data buffer: There is a 1 GB internal data buffer in the Ultrium
6 Tape Drive.

• Digital speed matching: The Ultrium 6 Tape Drive is designed to perform
dynamic speed matching (at one of fourteen speeds: 160.0, 150.8, 141.5, 132.3,

123.1, 113.8, 104.6, 95.4, 86.2, 76.9, 67.7, 58.5, 49.2 or 40.0 MB/s) to adjust
the drive's native data rate as closely as possible to the net host data rate (after
data compressibility has been factored out). This helps reduce the number of
backhitch repositions and improve throughput performance. Speed matching on
Ultrium 6 ranges from 40 to 160 MB/sec versus 40 to 140 MB/sec on Ultrium 5.

• Giant Magneto Resistive (GMR) head design: Use of flat lap head technology
in GMR heads from our Enterprise Tape Drives for Ultrium 6 helps minimize
contact, edge damage, debris accumulation, and wear on the tape as it moves
over the read/write heads.

• Dual-stage 16-channel head skew actuator: The actuator is designed to
provide precision head alignment to help support higher track density and
improved data integrity. Track following skew actuator supports flangeless tape
guide rollers and dynamic skew to enable the head to follow skew tape motion
and improve linear actuation.

• Power management: The Ultrium 6 Tape Drive power management function is
designed to control the drive electronics to be either completely turned off or in
a low-power mode when the circuit functions are not needed for drive operation.
Improvements specifically in idle mode are improved over Ultrium 5.

• IBM LTFS partitioning support: The principal function of the media
partitioning is to allow for faster data access by splitting the cartridge into two
media partitions. LTFS media partitioning is supported in the TS1060 Tape
Drive, and LTFS LE, LTFS EE, and LTFS Storage Manager will be supported in the
TS4500 Tape Library. WORM media cannot be partitioned.

IBM LTFS software leverages LTO6 tape partitioning. It is designed to enable a self­describing tape file format and to deliver an easy tape storage and distribution
solution without the use of additional database applications. Customers of IBM LTFS
software are those who require a standard tape cartridge format at a low cost and
will use standalone IBM LTO6 tape drives. IBM LTFS is the perfect solution for those
in the media and entertainment industry, and other fields that need massive data
storage on tape for long retention periods, such as banking, scientific research, and
government sectors. For further information and list of supported operating systems,
refer to the following website

http://www.ibm.com/tape/ltfs

IBM Europe, Middle East, and Africa Hardware
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IBM maintains the latest levels of tape drive and library device drivers and
documentation on the Internet. Utilize the Fix Central download portal by accessing
the following website

http://www.ibm.com/support/fixcentral

There are several menus to navigate to the correct download as follows:

1.On the first menu item Click Select Product > Product Group > System

Storage®

2.Expand Select from System Storage > Tape Systems

3.Expand Select from Tape systems > Tape drivers and software

4.Expand Select from Tape drivers and software > user product

5.Expand Platform > user operating system

6.Click Continue to view what drivers are available

The IBM Tape Device Drivers Installation and User's Guide can be found at

http://www-01.ibm.com/support/docview.wss?rs=577&uid=ssg1S7002972

IBM LTO Ultrium features enhanced in the IBM LTO Ultrium 6 Tape Drive include:

• Independent tape loader and threader motors and positive pin retention:
These are designed to help improve the reliability of loading and unloading a
cartridge, and to retain the pin even if tension is dropped. An independent loader
motor, coupled with positive pin retention, is designed to thread the tape with a
higher level of reliability.

• Graceful dynamic braking: In the event of power failure, reel motors are
designed to maintain tension and gradually decelerate instead of stopping
abruptly, helping reduce tape breakage, stretching, or loose tape wraps during a
sudden power outage.

• Servo and track layout technology: There are 2,176 data tracks in Ultrium 6
versus 1,280 data tracks in Ultrium 5. The high-bandwidth servo system features
a low-mass servo to help more effectively track servo bands and improve data
throughput with damaged media in less-than-optimal shock and vibration
environments.

• Surface Control Guiding Mechanism: The patented Surface Control Guiding
Mechanism from IBM is designed to guide the tape along the tape path in the
Ultrium 6, 5, and 4 Tape Drives. This method uses the surface of the tape,
rather than the edges, to control tape motion. This helps reduce tape damage
(especially to the edges of the tape) and tape debris, which comes from the
damaged edges and can accumulate in the head area.

• Robust drive components optimized for automation environments: Using
some of the most robust components available, such as an all metal clutch, steel
ball bearings in loader, robust leader block design, and a single circuit card, helps
to enhance reliability and prolong the life of drives.

• Adaptive read equalization: This feature is designed to automatically
compensate for dynamic changes in readback signal response.

• Dynamic amplitude asymmetry compensation: This feature optimizes
readback signals for linear readback response from MR read head transducers.

• Separate writing of multiple filemarks: Separate writing of multiple
filemarks is designed to cause any write command of two or more filemarks to
cause a separate data set to be written containing all filemarks after the first.
This feature helps improve performance if a subsequent append overwrites
somewhere after the first filemark. A write of multiple filemarks typically
indicates a point where an append operation might occur after the first of these
filemarks, and this change helps prevent having to rewrite datasets containing
customer data and the first filemark, if such an append occurs.

• LTO Data Compression (LTO-DC): The Ultrium 6 uses LTO-DC, which is an
implementation of a Lempel-Ziv class 1 (LZ-1) data compression algorithm.
LTO-DC is an extension of Adaptive Lossless Data Compression (ALDC) and
an improvement over previous IBM lossless compression algorithms. Scheme-

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Swapping compression, patented by IBM, is designed to look ahead at incoming
data and determine the most efficient storage method (either ALDC or pass-thru
mode) to help provide optimal data compression and increase data throughput.
The compression ratio for LTO Ultrium 6 is 2.5 to 1.

• LTO Cartridge Memory (LTO-CM): Contained within the LTO Ultrium
data cartridge is the LTO-CM, which is a passive, contactless silicon storage
device that is a physical part of the cartridge. The LTO-CM is designed to hold
information about that specific cartridge, the media in the cartridge, and the data
on the media. The storage capacity of the Generation 6 LTO-CM is 16320 bytes,
double the capacity of Generation 5 and 4 LTO-CM 8160 bytes. Communication
between the drive and the LTO-CM is through a low-level RF field transmitted by
the drive to the cartridge.

• Statistical Analysis and Reporting System (SARS): The Ultrium 6 Tape Drive
uses SARS to help isolate failures between media and hardware. SARS uses the
cartridge performance history saved in the CM module and the drive performance
history kept in the drive flash EEPROM to help determine the most likely cause of
failure. SARS is designed to cause the drive to request a cleaner tape, to mark
the media as degraded, and to indicate that the hardware has degraded.

• Highly integrated electronics using IBM-engineered copper technology:
This technology is designed to reduce the total number of components in the
drive, help lower chip temperatures, and reduce power requirements to deliver
a more reliable drive. The sixth-generation drive electronics are designed to
provide error correction of soft errors in the memory arrays in data and control
paths.

With support for LTO Ultrium-format tape data cartridges, TS1060 Model F6C with
the TS4500 Tape Library can be a cost-effective solution for backup, save-and­restore, and archiving functions.

Ultrium 6 Data Cartridge

The LTO Generation 6 media specification tape cartridge physical compressed
capacity of the LTO 6 Data Cartridge has more than doubled the capacity of the IBM
Ultrium 5 Data Cartridge with a capacity of up to 6.25 TB with 2.5 to 1 compression.
IBM LTO Ultrium 6 Tape Drives can read and write Ultrium 5 data cartridges, and
read Ultrium 4 data cartridges. IBM LTO 6 cartridges can be resident in the same
TS4500 Tape Library with the Ultrium 5 and Ultrium 4 data cartridges. IBM LTO 6
data cartridges can be ordered using IBM machine type 3589, IBM LTO Ultrium Tape
Cartridges.

These cartridges have been designed to provide several enhancements over
previous tape technologies. They are designed to work with tape drives that have
increased tape speeds and high-density data recording. The case is specially
designed for use in automated libraries and is designed for repeated, unattended
handling.

TS1050 Model F5C Ultrium 5 Tape drive

IBM TS1050 Model F5C is an IBM LTO Ultrium 5 Tape Drive designed for the heavy
demands of backup and archive tape storage. The TS1050 Model F5C is designed
to mount in a TS4500 Tape Library and has an 8 Gbps Fibre Channel dual-ported
interface for attachment to a wide range of environments, including select IBM
Power Systems, IBM System i, IBM System p, IBM System x, IBM System z (zLinux),
other servers running Linux, Oracle Solaris, and Microsoft Windows operating system
environments.

TS1050 Model F5C incorporates fifth-generation IBM LTO Ultrium technology. It
offers the following significant improvements over prior generations:

• Increased performance: Maximum tape drive throughput native data rate
performance is up to 140 MB/sec. Data tracks are written 16 at a time. IBM
LTO5 Tape Drives can read and write LTO Ultrium 4 Data Cartridges at Ultrium
4 capacities and rates, and read LTO Ultrium 3 Data Cartridges at Ultrium 3
capacities and rates.

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Note: Although the Ultrium 5 Tape Drive provides the capability for excellent
tape performance, other components of the system may limit the actual
performance achieved. Although the compression technology used in the
tape drive can typically double the amount of data that can be stored on the
media, the actual degree of compression achieved is highly sensitive to the
characteristics of the data being compressed.

• Increased tape cartridge capacity: The LTO Generation 5 media specification
tape cartridge physical capacity is up to 3.0 TB compressed physical capacity,
more than double that of the Ultrium 4 and 5 Data Cartridge. This is achieved by
increasing the linear density, track density, and media length. The IBM Ultrium
5 tape itself is an advanced Barium Ferrite tape developed to help provide
durability and increased capacity.

• Encryption: The IBM TS1050 LTO Ultrium 5 Tape Drive supports data encryption
on the base drive with Ultrium 5 media. System Managed and Library Managed
Encryption and associated IBM Security Key Lifecycle Manager access are
all available as a chargeable licensed key (feature 1604, Transparent LTO
Encryption) under the TS4500 Tape Library L-frames. IBM Security Key Lifecycle
Manager is required with this feature.

• Attachment options: The TS1050 Tape Drive comes with 8 Gbps Fibre Channel
dual-ported attachment models for connection to a wide spectrum of open
system servers. They are supported on a wide range of environments including
select IBM Power Systems, IBM System i, IBM System p, IBM System x, IBM
System z (zLinux), other servers running Linux, Oracle Solaris, and Microsoft
Windows operating system environments.

• WORM media support: LTO Generation 5 with media specification provides up
to 1.5 TB native capacity, up to 3.0 TB in compressed mode, and up to 140 Mbps
native data rate. IBM 3589 Ultrium 5 WORM Tape Cartridges are designed for
archiving and data retention applications, as well as those applications requiring
an audit trail. These cartridges work with the IBM LTO Ultrium 5 Tape Drive
to help prevent the alteration or deletion of user data. IBM LTO 5 WORM Tape
Cartridges can be ordered as unique 3589 models with the following features:

– Prelabeling with the ability to specify a starting volume serial and color coding

– Packaging in individual jewel cases or in bulk

– Cartridge memory, built into every cartridge, enhances functionality and media

reliability by storing access history and media performance information for use
by the tape drive every time the cartridge is accessed

– Half-inch particle tape with up to 3.0 TB WORM compressed capacity in a

single cartridge

• Larger internal data buffer: There is a 512 MB internal data buffer in the
Ultrium 5 Tape Drive.

• Digital speed matching: The Ultrium 5 Tape Drive is designed to perform
dynamic speed matching to adjust the drive's native data rate as closely as
possible to the net host data rate (after data compressibility has been factored
out). This helps reduce the number of backhitch repositions and improve
throughput performance. Speed matching is 40 to 140 MB/sec on Ultrium 5.

• IBM LTFS partitioning support: The principal function of the media
partitioning is to allow for faster data access by splitting the cartridge into two
media partitions. LTFS media partitioning is supported in the TS1050 Tape
Drive, and LTFS LE, LTFS EE, and LTFS Storage Manager will be supported in the
TS4500 Tape Library. WORM media cannot be partitioned.

The IBM LTFS software leverages LTO5 tape partitioning. It is designed to enable a
self-describing tape file format and to deliver an easy tape storage and distribution
solution without the use of additional database applications. Customers of IBM LTFS
software are those who require a standard tape cartridge format at a low cost and
will use standalone IBM LTO5 tape drives. IBM LTFS is the perfect solution for those
in the media and entertainment industry, and other fields that need massive data
storage on tape for long retention periods, such as banking, scientific research,
and government sectors. For further information and a list of supported operating
systems, refer to the following website

http://www.ibm.com/tape/ltfs

IBM Europe, Middle East, and Africa Hardware
Announcement ZG14-0114

IBM is a registered trademark of International Business Machines Corporation

13

IBM maintains the latest levels of tape drive and library device drivers and
documentation on the Internet. Utilize the Fix Central download portal by accessing
the following website

http://www.ibm.com/support/fixcentral

There are several menus to navigate to the correct download as follows:

1.On the first menu item Click Select Product > Product Group > System

Storage

2.Expand Select from System Storage > Tape Systems

3.Expand Select from Tape systems > Tape drivers and software

4.Expand Select from Tape drivers and software > user product

5.Expand Platform > user operating system

6.Click Continue to view what drivers are available

The IBM Tape Device Drivers Installation and User's Guide can be found at

http://www-01.ibm.com/support/docview.wss?rs=577&uid=ssg1S7002972

IBM LTO Ultrium features enhanced in the IBM LTO Ultrium 5 Tape Drive include:

• Independent tape loader and threader motors and positive pin retention:
These are designed to help improve the reliability of loading and unloading a
cartridge, and to retain the pin even if tension is dropped. An independent loader
motor, coupled with the positive pin retention, is designed to thread the tape with
a higher level of reliability.

• Graceful dynamic braking: In the event of power failure, reel motors are
designed to maintain tension and gradually decelerate instead of stopping
abruptly, helping reduce tape breakage, stretching, or loose tape wraps during a
sudden power outage.

• Servo and track layout technology: There are 1,280 data tracks in Ultrium

5. The high-bandwidth servo system features a low-mass servo to help more
effectively track servo bands and improve data throughput with damaged media
in less-than-optimal shock and vibration environments.

• Surface Control Guiding Mechanism: The patented Surface Control Guiding
Mechanism from IBM is designed to guide the tape along the tape path in
the Ultrium 5 and 4 Tape Drives. This method uses the surface of the tape,
rather than the edges, to control tape motion. This helps reduce tape damage
(especially to the edges of the tape) and tape debris, which comes from the
damaged edges and can accumulate in the head area.

• Robust drive components optimized for automation environments: Using
some of the most robust components available, such as an all metal clutch, steel
ball bearings in the loader, robust leader block design, and a single circuit card,
helps to enhance reliability and prolong the life of drives.

• Adaptive read equalization: This feature is designed to automatically
compensate for dynamic changes in readback signal response.

• Dynamic amplitude asymmetry compensation: This feature optimizes
readback signals for linear readback response from MR read head transducers.

• Separate writing of multiple filemarks: Separate writing of multiple
filemarks is designed to cause any write command of two or more filemarks to
cause a separate data set to be written containing all filemarks after the first.
This feature helps improve performance if a subsequent append overwrites
somewhere after the first filemark. A write of multiple filemarks typically
indicates a point where an append operation might occur after the first of these
filemarks, and this change helps prevent having to rewrite datasets containing
customer data and the first filemark, if such an append occurs.

• LTO-DC: The Ultrium 5 uses LTO-DC, which is an implementation of a Lempel­Ziv class 1 (LZ-1) data compression algorithm. LTO-DC is an extension of
ALDC and an improvement over previous IBM lossless compression algorithms.
Scheme-Swapping compression, patented by IBM, is designed to look ahead at
incoming data and determine the most efficient storage method (either ALDC

IBM Europe, Middle East, and Africa Hardware
Announcement ZG14-0114

IBM is a registered trademark of International Business Machines Corporation

14

or pass-thru mode) to help provide optimal data compression and increase data
throughput. The compression ratio for LTO Ultrium 5 is 2 to 1.

• LTO-CM: Contained within the LTO Ultrium data cartridge is the LTO-CM,
which is a passive, contactless silicon storage device that is a physical part of
the cartridge. The LTO-CM is designed to hold information about that specific
cartridge, the media in the cartridge, and the data on the media. The storage
capacity of the Generation 5 and 4 LTO-CM is 8160 bytes. Communication
between the drive and the LTO-CM is through a low-level RF field transmitted by
the drive to the cartridge.

• SARS: The Ultrium 5 Tape Drive uses SARS to help isolate failures between
media and hardware. SARS uses the cartridge performance history saved in the
CM module and the drive performance history kept in the drive flash EEPROM to
help determine the most likely cause of failure. SARS is designed to cause the
drive to request a cleaner tape, to mark the media as degraded, and to indicate
that the hardware has degraded.

• Highly integrated electronics using IBM-engineered copper technology:
This technology is designed to reduce the total number of components in the
drive, help lower chip temperatures, and reduce power requirements to deliver a
more reliable drive. The fifth-generation drive electronics are designed to provide
error correction of soft errors in the memory arrays in data and control paths.

With support for LTO Ultrium-format tape data cartridges, TS1050 Model F5C with
the TS4500 Tape Library can be a cost-effective solution for backup, save-and­restore, and archiving functions.

Ultrium 5 Data Cartridge

The LTO Generation 5 media specification tape cartridge physical compressed
capacity of the LTO 5 Data Cartridge has more than doubled the capacity of the IBM
Ultrium 4 Data Cartridge with a capacity of up to 3.0 TB with 2 to 1 compression.
IBM LTO Ultrium 5 Tape Drives can read and write Ultrium 4 data cartridges, and
read Ultrium 3 data cartridges. IBM LTO 5 cartridges can be resident in the same
TS4500 tape library with the Ultrium 4 and Ultrium 3 data cartridges. IBM LTO 5
data cartridges can be ordered using IBM machine type 3589, IBM LTO Ultrium Tape
Cartridges.

These cartridges have been designed to provide several enhancements over
previous tape technologies. They are designed to work with tape drives that have
increased tape speeds and high-density data recording. The case is specially
designed for use in automated libraries and is designed for repeated, unattended
handling.

TS1060 Model F6C and TS1050 Model F5C Tape Drive supports IBM LTFS partitioning
which enables data to be written individually on media without affecting data on
another partition.

TS4500 features and functions

LTO tape drives

The TS4500 tape library supports LTO 5 and later LTO tape drives.

The LTO 5 and LTO 6 tape drives are dual-ported drives that facilitate 8 Gbps Fibre
Channel connectivity. These drives are differentiated from other LTO drives by their
machine type and model numbers. You can identify the LTO tape drives by the label
at the rear of the drive's canister. The following two generations of HD2-compatible
LTO drives are supported by the HD2 frames of the TS4500 tape library:

• IBM TS1060 Tape Drive (Model 3588 F6C)

• IBM TS1050 Tape Drive (Model 3588 F5C)

Note: Drive models 3588 F6A and 3588 F5A are not supported by the HD2 frames
of the TS4500 tape library.

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The LTO tape drives communicate with the TS4500 tape library through an internal
Ethernet interface and use SARS to isolate failures between media and hardware.

LTO tape drives read and write non-WORM media, so you can load WORM-capable
firmware on your tape drives and use any media that is supported by these drives.
In this case, only the data that is written on WORM media is treated as WORM data.
Data that is written on other types of media can be overwritten.

LTO tape drives do not read from or write to 3592 tape cartridges, and 3592 tape
drives do not read or write to LTO tape cartridges.

The LTO tape drives can read tapes that were written by non-IBM LTO drives. They
also write to tapes that can be read by non-IBM LTO drives.

All supported generations of LTO tape drives and cartridges can reside in the same
frame.

When a cartridge is labeled according to IBM bar code label specifications, the
last character of its VOLSER number indicates the generation of the medium.
For example, a cartridge with a VOLSER of 000764L6 is an LTO 6 cartridge and a
cartridge with a VOLSER of 000764L5 is an LTO 5 cartridge.

To enhance library performance, the LTO tape drives include speed matching,
channel calibration, and power management. Speed matching dynamically adjusts
the drive's native (uncompressed) data rate to the slower data rate of a server.
Channel calibration customizes each read and write data channel for optimum
performance. The customization enables compensation for variations in the
recording channel transfer function, media characteristics, and read/write head
characteristics. Power management reduces the drive's power consumption during
idle power periods.

To ensure that your tape drive conforms to IBM specifications for reliability, use only
IBM LTO tape cartridges.

Encryption

The LTO 5 and later LTO tape drives are encryption capable, which means they
can convert data into a cipher for data security. To perform encryption, the
drive must be encryption enabled by your selection of one of three methods of
encryption management. Two of these methods, system-managed and library­managed encryption, require the purchase of feature number 1604 (Transparent
LTO Encryption). A key is required to encrypt and decrypt the data. How a key
is generated, maintained, controlled, and transmitted depends on the operating
environment where the tape drive is installed. Some data management applications
are capable of performing key management. For an alternative solution, IBM
provides a key manager that works in conjunction with the keystore of your choice
to perform all necessary key management tasks. There is no recovery for lost
encryption keys. Also refer to the IBM Encryption Key Manager and IBM Security Key
Lifecycle Manager (formerly Tivoli Key Lifecycle Manager) publications.

3592 tape drives

The TS4500 tape library supports the TS1140 tape drive.

The TS1140 tape drive offers a dual-port Fibre Channel host attachment interface.
This feature provides flexibility in open systems environments because the drives
can directly attach to Open Systems servers with Fibre Channel attachments. All
TS1140 tape drives are encryption capable. The IBM TS1140 (Model 3592 EH7)
HD2-compatible 3592 tape drive is supported by the HD2 frames of the TS4500 tape
library.

Note: Drive model 3592 E07 is not supported by the HD2 frames of the TS4500
tape library.

IBM Europe, Middle East, and Africa Hardware
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The 3592 tape drive communicates with the TS4500 tape library through an
internal Ethernet interface and uses the SARS to isolate failures between media and
hardware.

The 3592 tape drives provide the following performance, capacity, and availability
features:

• N+1 power supplies

• Speed matching

• High-resolution tape directory

• Channel calibration and dynamic adaptive equalization

• Recursive accumulating backhitchless flush

• Backhitchless backspace

• Capacity scaling

• WORM

• Capacity-based and position-based LEOT reporting

• Enhanced format for recording error-correction codes

• Drive mechanical and electrical reliability

• Data compression

• Data buffer with read ahead feature

• Offboard data string searching

• Encryption

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details
on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Product positioning

As you compare competitive tape solutions, consider:

• Library scalability, one base frame, up to 3 expansion frames, up to 16 tape
drives per frame (up to 12 in frame 1) and up to 60 per library string

• Capacity, performance, and library management requirements

• Data integrity, reliability, and availability

• Storage usage and application requirements

• Affordability

• Loyalty to legacy or existing tape formats, including LTO and 3592 drive
technology

• Server attachment and operating system support

The TS4500 tape library and related software applications excel in addressing
these requirements and can constitute a functionally rich tape storage solution
incorporating LTO Ultrium and 3592 tape technology. You also gain flexibility of
automated tape library management and unattended save and restore operations.

TS4500 tape library models are a smart choice for tape automation for IBM System
i, IBM System p, or IBM System z products, and System x and other open systems.
The TS4500 tape library utilizes the patented Multi-Path Architecture, designed to
allow homogeneous or heterogeneous open systems applications to share the library
robotics, with ALMS for storage slot pooling and flexible drive assignment.

The TS4500 tape library Base Frame Model L55 offers up to 882 (up to 730 in frame

1) slots for LTO Ultrium tape cartridge media and up to 16 (up to 12 in frame 1)

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IBM LTO Ultrium Fibre Channel Tape Drives. It is designed to provide excellent price
and performance in the open systems environments where the tape automation
requirements are satisfied by 1 to 16 drives or a library native capacity of up to 11.7
PB.

The TS4500 tape library Base Frame Model L25 offers up to 660 (up to 550 in frame

1) slots for 3592 tape cartridge media and up to 16 (up to 12 in frame 1) IBM
TS1140 Tape Drives, with a library native capacity of up to 14.2 PB. The TS1140
Tape Drives are designed to provide high capacity, performance, and reliability in
open systems environments with tape drive flexibility to accommodate capacity, as
well as fast access where these requirements are needed.

Up to 3 TS4500 tape library Expansion Frame 3584 Model D25 or D55 can be added
to either Model L25 or L55. Model D25 provides up to 740 cartridge slots for 3592
media (up to 590 in frame 1), and can contain up to 16 TS1140 Tape Drives (up
to 12 in frame 1). Model D55 provides up to 970 slots for LTO media (up to 774 in
frame 1), and can contain up to 16 Ultrium Fibre Channel Tape Drives (up to 12
in frame 1). This can provide a total TS4500 library capacity of up to 60 IBM LTO
Ultrium or TS1140 Tape Drives per library string.

The Model S25 HD frame provides storage for up to 1,000 3592 cartridges (up to
798 in frame 1), while the Model S55 HD frame provides storage for up to 1,320
LTO cartridges (up to 1054 in frame 1). This can provide a total TS4500 library
capacity of up to 3,550 3592 cartridge slots holding up to 14.2 PB of native physical
capacity or with up to 4,690 LTO Ultrium cartridge slots holding up to 11.7 PB of
native physical capacity.

The TS4500, part of a family of IBM tape products, can be the answer to growing
storage requirements and shrinking backup windows. If you require high­performance, automated tape backup, the TS4500 Tape Library constitutes an
excellent tape storage solution.

If you have existing digital linear tape experience or require high-performance
automated tape backup, the TS4500 tape library constitutes an excellent tape
storage solution. In addition to reading and writing on LTO Ultrium-format tape
cartridges, the TS4500 tape drives provide an enhanced functional alternative to
DLT/SDLT, 1/4-inch, 4 mm, 8 mm, or IBM Magstar® MP 3570 tape drives.

For lower capacity requirements, a wide spectrum of tape libraries are available
from the family of IBM Ultrium Tape products, depending on your storage usage and
requirements. Tape automation products to choose from include the IBM TS3310
Tape Library (up to 169.6 TB compressed), IBM TS3200 Tape Library (up to 35.2 TB
compressed), and IBM TS3100 Tape Library (up to 17.6 TB compressed).

Product number

Machine Feature Plant/Field
Description type Model number Install

TS4500 HD2 Expansion Frame 3584 D25
TS4500 Frame Control Assembly 1450 Both
1st Quad Drive Mounting Kit 1521 Both
2nd Quad Drive Mounting Kit 1522 Both
3rd Quad Drive Mounting Kit 1523 Both
4th Quad Drive Mounting Kit 1524 Both
Web Camera Mounting Hardware 1530 Both
HD CoD for D25 1649 Both
2 Additional I/O Stations 1652 Plant
Single Power Source 1909 Both
Bifurcated Cable
Power Distribution Units 1951 Both
13 Meter LC-LC Fibre Cable 6013 Both
25 Meter LC-LC Fibre Cable 6025 Both
61 Meter LC-LC Fibre Cable 6061 Both
OEM - No IBM Logo 7703 Plant
Bull OEM Logo 7704 Plant
3592 Cleaning Cartridge 8802 Plant

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Shipping and Handling D2x AGG4* Plant
Driveless Frame 9001 Both
3588/3592 Field Install 9690 Both
3592 E07/EH7 Plant Install 9692* Plant
No Host Cables from Plant 9700 Plant
Nema L6-30 Power Cord 9954 Both
RS 3750DP Power Cord 9955 Both
IEC 309 Power Cord 9956 Both
PDL 4.3m Power Cord 9957 Both
Korean 4.3m Power Cord 9958 Both
Unterminated Power Cord 9959 Both
Unterminated Power Cord - China 9966 Both
Dual 4.3M Pwr Cord WT 9970 Both
Dual 4.3M Pwr Cord Non-WT 9972 Both
Dual 4.3M Pwr Cord Argentina 9976 Both
Dual 4.3M Pwr Cord Brazil 9977 Both
Dual 4.3M Pwr Cord Aust/NZ 9978 Both
Dual 4.3M Pwr Cord Japan 9979 Both
Dual 4.3M Pwr Cord China 9980 Both
Dual 4.3M Pwr Cord Korea 9981 Both
Dual 4.3M Pwr Cord Taiwan 9982 Both
Dual 4.3M Pwr Cord So.Africa 9983 Both
Dual 4.3M Power Cord NEMA 9984 Both
L6-20 Non-Watertight
Dual 4.3M Power Cord 9985 Both
Russellstoll Watertight
Power Cord to adjacent 9989 Both
frame PDUs
Shipping and Handling - No charge AG00 Plant

Plant/Field
Machine Feature Only Install
Description type Model number Feature

TS4500 HD2 Expansion Frame 3584 D55
TS4500 Frame Control Assembly 1450 Both
1st Quad Drive Mounting Kit 1521 Both
2nd Quad Drive Mounting Kit 1522 Both
3rd Quad Drive Mounting Kit 1523 Both
4th Quad Drive Mounting Kit 1524 Both
Web Camera Mounting Hardware 1530 Both
HD CoD for D55 1650 Both
2 Additional I/O Stations 1652 Plant
Single Power Source 1909 Both
Bifurcated Cable
Power Distribution Units 1951 Both
13 Meter LC-LC Fibre Cable 6013 Both
25 Meter LC-LC Fibre Cable 6025 Both
61 Meter LC-LC Fibre Cable 6061 Both
Shipping and Handling D5x AGG5* Plant
OEM - No IBM Logo 7703 Plant
Bull OEM Logo 7704 Plant
Ultrium Cleaning Cartridge 8750 Plant
Driveless Frame 9001 Both
3588/3592 Field Install 9690 Both
3588 F5A/F5C Plant Install 9695* Plant
3588 F6A/F6C Plant Install 9697* Plant
No Host Cables from Plant 9700 Plant
Nema L6-30 Power Cord 9954 Both
RS 3750DP Power Cord 9955 Both
IEC 309 Power Cord 9956 Both
PDL 4.3m Power Cord 9957 Both
Korean 4.3m Power Cord 9958 Both
Unterminated Power Cord 9959 Both
Unterminated Power Cord - China 9966 Both
Dual 4.3M Pwr Cord WT 9970 Both
Dual 4.3M Pwr Cord Non-WT 9972 Both
Dual 4.3M Pwr Cord Argentina 9976 Both
Dual 4.3M Pwr Cord Brazil 9977 Both
Dual 4.3M Pwr Cord Aust/NZ 9978 Both
Dual 4.3M Pwr Cord Japan 9979 Both
Dual 4.3M Pwr Cord China 9980 Both
Dual 4.3M Pwr Cord Korea 9981 Both

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Dual 4.3M Pwr Cord Taiwan 9982 Both
Dual 4.3M Pwr Cord So.Africa 9983 Both
Dual 4.3M Power Cord NEMA 9984 Both
L6-20 Non-Watertight
Dual 4.3M Power Cord 9985 Both
Russellstoll Watertight
Power Cord to adjacent 9989 Both
frame PDUs
Shipping and Handling - No charge AG00 Plant

Plant/Field
Machine Feature Only Install
Description type Model number Feature

TS4500 HD2 Base Frame 3584 L25
Library & Drive Code Update 0500 Field
Multi-frame Network 1460 Both
1st Quad Drive Mounting Kit 1521 Both
2nd Quad Drive Mounting Kit 1522 Both
3rd Quad Drive Mounting Kit 1523 Both
4th Quad Drive Mounting Kit 1524 Both
Web Camera Mounting Hardware 1530 Both
Intermed. Cap. On Demand 1643 Both
Base Capacity on Demand 1644* Both
HD CoD for L25 1647 Both
Path Failover 1682 Both
1-2 Frame X-Track Cable 1802 Field
3-6 Frame X-Track Cable 1806 Field
Overhead Access Ladder 1856 Both
Single Power Source 1909 Both
Bifurcated Cable
Power Distribution Units 1951 Both
IMC Non-Broadband Call Home 2735 Both
13 Meter LC-LC Fibre Cable 6013 Both
25 Meter LC-LC Fibre Cable 6025 Both
61 Meter LC-LC Fibre Cable 6061 Both
Shipping and Handling L2x AGG2* Plant
OEM - No IBM Logo 7703 Plant
Bull OEM Logo 7704 Plant
3592 Cleaning Cartridge 8802 Plant
Driveless Frame 9001 Both
First Expansion Frame Attch 9002 Both
Add Expansion Frame Attch 9003 Both
Attached to HP-UX System 9210 Plant
Attached to Solaris System 9211 Plant
Attached to Windows System 9212 Plant
Attached to Other Non-IBM System 9213 Plant
Attached to Linux System 9215 Plant
Attached to HPSS 9218 Plant

Attached to i5/OSTM or OS/400® 9400 Plant
Attach to AIX® System 9600 Plant
3588/3592 Field Install 9690 Both
3592 E07/EH7 Plant Install 9692* Plant
No Host Cables from Plant 9700 Plant
IMC Broadband Call Home 9735 Both
Nema L6-30 Power Cord 9954 Both
RS 3750DP Power Cord 9955 Both
IEC 309 Power Cord 9956 Both
PDL 4.3m Power Cord 9957 Both
Korean 4.3m Power Cord 9958 Both
Unterminated Power Cord 9959 Both
Unterminated Power Cord - China 9966 Both
Dual 4.3M Pwr Cord WT 9970 Both
Dual 4.3M Pwr Cord Non-WT 9972 Both
Dual 4.3M Pwr Cord Argentina 9976 Both
Dual 4.3M Pwr Cord Brazil 9977 Both
Dual 4.3M Pwr Cord Aust/NZ 9978 Both
Dual 4.3M Pwr Cord Japan 9979 Both
Dual 4.3M Pwr Cord China 9980 Both
Dual 4.3M Pwr Cord Korea 9981 Both
Dual 4.3M Pwr Cord Taiwan 9982 Both
Dual 4.3M Pwr Cord So.Africa 9983 Both

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Dual 4.3M Power Cord NEMA 9984 Both
L6-20 Non-Watertight
Dual 4.3M Power Cord 9985 Both
Russellstoll Watertight
Power Cord to adjacent 9989 Both
frame PDUs
Shipping and Handling - No charge AG00 Plant

Plant/Field
Machine Feature Only Install
Description type Model number Feature

TS4500 HD2 Base Frame 3584 L55
Library & Drive Code Update 0500 Field
Multi-frame network 1460 Both
1st Quad Drive Mounting Kit 1521 Both
2nd Quad Drive Mounting Kit 1522 Both
3rd Quad Drive Mounting Kit 1523 Both
4th Quad Drive Mounting Kit 1524 Both
Web Camera Mounting Hardware 1530 Both
Transparent LTO Encryption 1604 Both
Intermed. Cap. On Demand 1643 Both
Base Capacity on Demand 1644* Both
HD CoD for L55 1648 Both
Path Failover 1682 Both
1-2 Frame X-Track Cable 1802 Field
3-6 Frame X-Track Cable 1806 Field
Overhead Access Ladder 1856 Both
Single Power Source 1909 Both
Bifurcated Cable
Power Distribution Units 1951 Both
IMC Non-Broadband Call Home 2735 Both
13 Meter LC-LC Fibre Cable 6013 Both
25 Meter LC-LC Fibre Cable 6025 Both
61 Meter LC-LC Fibre Cable 6061 Both
Shipping and Handling L5x AGG3* Plant
OEM - No IBM Logo 7703 Plant
Bull OEM Logo 7704 Plant
Ultrium Cleaning Cartridge 8750 Plant
Driveless Frame 9001 Both
First Expansion Frame Attch 9002 Both
Add Expansion Frame Attch 9003 Both
Attached to HP-UX System 9210 Plant
Attached to Solaris System 9211 Plant
Attached to Windows System 9212 Plant
Attached to Other Non-IBM System 9213 Plant
Attached to Linux System 9215 Plant
Attached to HPSS 9218 Plant
Attached to i5/OS or OS/400 9400 Plant
Attach to AIX System 9600 Plant
3588/3592 Field Install 9690 Both
3588 F5A/F5C Plant Install 9695* Plant
3588 F6A/F6C Plant Install 9697* Plant
No Host Cables from Plant 9700 Plant
IMC Broadband Call Home 9735 Both
Nema L6-30 Power Cord 9954 Both
RS 3750DP Power Cord 9955 Both
IEC 309 Power Cord 9956 Both
PDL 4.3m Power Cord 9957 Both
Korean 4.3m Power Cord 9958 Both
Unterminated Power Cord 9959 Both
Unterminated Power Cord - China 9966 Both
Dual 4.3M Pwr Cord WT 9970 Both
Dual 4.3M Pwr Cord Non-WT 9972 Both
Dual 4.3M Pwr Cord Argentina 9976 Both
Dual 4.3M Pwr Cord Brazil 9977 Both
Dual 4.3M Pwr Cord Aust/NZ 9978 Both
Dual 4.3M Pwr Cord Japan 9979 Both
Dual 4.3M Pwr Cord China 9980 Both
Dual 4.3M Pwr Cord Korea 9981 Both
Dual 4.3M Pwr Cord Taiwan 9982 Both
Dual 4.3M Pwr Cord So.Africa 9983 Both
Dual 4.3M Power Cord NEMA 9984 Both

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L6-20 Non-Watertight
Dual 4.3M Power Cord 9985 Both
Russellstoll Watertight
Power Cord to adjacent 9989 Both
frame PDUs
Shipping and Handling - No charge AG00 Plant

Plant/Field
Machine Feature Only Install
Description type Model number Feature

TS4500 HD2 Expansion Frame 3584 S25,S55
Web Camera Mounting Hardware 1530 Both
HD COD for S24/S25 1645* Both
HD COD for S54/S55 1646* Both
Power Distribution Units 1951 Both
Shipping and Handling S2x AGG6* Plant
Shipping and Handling S5x AGG7* Plant
OEM - No IBM Logo 7703 Plant
Bull OEM Logo 7704 Plant
Nema L6-30 Power Cord 9954 Both
RS 3750DP Power Cord 9955 Both
IEC 309 Power Cord 9956 Both
PDL 4.3m Power Cord 9957 Both
Korean 4.3m Power Cord 9958 Both
Unterminated Power Cord 9959 Both
Unterminated Power 9966 Both
Cord - China
Shipping and Handling - No charge AG00 Plant

Plant/Field
Machine Feature Only Install
Description type Model number Feature

HD2 Frame 3584 S24,S54 9051 Plant

Plant/Field
Machine Feature Only Install
Description type Model number Feature

Top Rack Option 3584 TR1
End Covers 1750 Both
Power Distribution Unit 1751 Both
Shipping and Handling SC1/TR1 AGG9* Plant
Nema L6-30 Power Cord 9954 Both
RS 3750DP Power Cord 9955 Both
IEC 309 Power Cord 9956 Both
PDL 4.3m Power Cord 9957 Both
Korean 4.3m Power Cord 9958 Both
Unterminated Power Cord 9959 Both
Unterminated Power Cord - China 9966 Both
Shipping and Handling - No charge AG00 Plant

* This feature was previously announced on other models, but the description has
changed.

Publications

The following publications are shipped with the product. Additional copies are
available. To order, contact your IBM representative.

Title Order number

IBM TS4500 Lx5 Base Frame
Installation Roadmap SC27-5987

IBM TS4500 Product Information CD

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The following publications will be available at

http://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss

Order
Title number

IBM TS4500 Introduction SC27-8990
and Planning Guide

The following device driver publication is also available at

http://www.ibm.com/support/fixcentral

Order
Title number

IBM Tape Device Drivers Installation GC27-2130
and User's Guide

TS4500 Knowledge Center

http://www.ibm.com/support/knowledgecenter/STQRQ9/ts4500_kcwelcome.html

IBM Knowledge Center provides you with a single information center where you
can access product documentation for IBM systems hardware, operating systems,
and server software. Through a consistent framework, you can efficiently find
information and personalize your access. IBM Knowledge Center is located at

http://www.ibm.com/support/knowledgecenter/

IBM Publications Center Portal

The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items. Extensive
search facilities are provided, as well as payment options via credit card. A large
number of publications are available online in various file formats, which can
currently be downloaded free of charge.

Services

Global Technology Services®

IBM services include business consulting, outsourcing, hosting services, applications,
and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT
infrastructure to be an on-demand business. They can help you integrate your high­speed networks, storage systems, application servers, wireless protocols, and an
array of platforms, middleware, and communications software for IBM and many
non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/shop/publications/order

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your
IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/

Select your country, and then select the product as the category.

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Technical information

Specified operating environment

Physical specifications

Height and length of the frames of the library

This section provides the height of TS4500 tape library frames to help plan for
shipment and installation.

Each frame of the TS4500 tape library has a set of casters and four leveling
jackscrews. The casters and leveling jackscrews that attach to the TS4500 tape
library affect its height.

• The nominal height from the bottom of the jackscrews to the top of the frame is
1840 mm (72.4 in). This height can vary by plus or minus 40 mm (1.6 in).

• The shipping height of the library (on its casters and with jackscrews raised and
not including the pallet) is 1800 mm (70.9 in).

• The height of a frame with a top rack is 2320 mm (91.34 in).

The physical specifications by frame model provide detailed information about the
height and weight of frames in various configurations. Use this information when
planning for TS4500 tape library in your data storage environment.

Physical characteristics of the TS4500 tape library, Models L25 and D25

• Height of L25 and D25 frames (on casters) 1800 mm (70.9 in)

• Height of L25 and D25 frames with top rack 2320 mm (91.34 in)

• Width of L25 frame with covers 782 mm (30.8 inches)

•

Width of L25 or D25 frame without covers 1 725 mm (28.5 in)

• Depth of L25 or D25 frame (including front and rear doors) 1212 mm (47.72 in)

•

Minimum weight of frame (with no tape drives or cartridges) 2 :

– Model L25 in Position 1 (Leftmost frame) 407.8 kg (899 lb)

– Model D25 in Position 1 (Leftmost frame) 310.7 kg (685 lb)

– Model L25 in Position 2+ 407.8 kg (899 lb)

– Model D25 in Position 2+ 310.7 kg (685 lb)

•

Maximum weight of frame (with maximum tape drives and cartridges)

2, 3, 4

:

– Model L25 in Position 1 (Leftmost frame) 586.5 kg (1293 lb)

– Model D25 in Position 1 (Leftmost frame) 500 kg (1103 lb)

– Model L25 in Position 2+ 630.5 kg (1390 lb)

– Model D25 in Position 2+ 552.5 kg (1218 lb)

•

Weight of top rack (empty) 5 24.5 kg (54 lb)

Physical characteristics of the TS4500 tape library, Models L55 and D55

• Height of L55 and D55 frames (on casters) 1800 mm (70.9 in)

• Height of L55 and D55 frames with top rack 2320 mm (91.34 in)

• Width of L55 frame with covers 782 mm (30.8 inches)

•

Width of L55 or D55 frame without covers 1 725 mm (28.5 in)

• Depth of L55 or D55 frame (including front and rear doors) 1212 mm (47.72 in)

•

Minimum weight of frame (with no tape drives or cartridges) 2 :

– Model L55 in Position 1 (Leftmost frame) 410 kg (904 lb)

– Model D55 in Position 1 (Leftmost frame) 316 kg (697 lb)

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– Model L55 in Position 2+ 410 kg (904 lb)

– Model D55 in Position 2+ 316 kg (697 lb)

•

Maximum weight of frame (with maximum tape drives and cartridges)

– Model L55 in Position 1 (Leftmost frame) 592 kg (1305 lb)

– Model D55 in Position 1 (Leftmost frame) 503.5 kg (1110 lb)

– Model L55 in Position 2+ 637 kg (1404 lb)

– Model D55 in Position 2+ 557 kg (1228 lb)

•

Weight of top rack (empty) 5 24.5 kg (54 lb)

Physical characteristics of the TS4500 tape library, Model S25

• Height of S25 frame (on casters) 1800 mm (70.9 in)

• Height of S25 frame with top rack 2320 mm (91.34 in)

• Width of S25 frame with covers 782 mm (30.8 in)

•

Width of S25 frame without covers 1 725 mm (28.5 in)

• Depth of S25 frame (including front and rear doors) 1212 mm (47.7 in)

• Minimum weight of frame (0 cartridges):

– Model S25 in Position 1 (Leftmost frame) 299 kg (660 lb)

– Model S25 in Position 2+ 299 kg (660 lb)

•

Maximum weight of frame (with 0 drives and maximum cartridges)

3,4

– Model S25 in Position 1 (Leftmost frame) 491.2 kg (1083 lb)

– Model S25 in Position 2+ 540.2 kg (1191 lb)

•

Weight of top rack (empty) 5 24.5 kg (54 lb)

2, 3, 4

:

:

Physical characteristics of the TS4500 tape library, Model S55

• Height of S55 frame (on casters) 1800 mm (70.9 in)

• Height of S55 frame with top rack 2320 mm (91.34 in)

• Width of frame with covers 782 mm (30.8 in)

•

Width of frame without covers 1 725 mm (28.5 in)

• Depth of S55 frame (including front and rear doors) 1212 mm (47.7 in)

• Minimum weight of frame (with 0 cartridges):

– Model S55 in Position 1 (Leftmost frame) 304 kg (670 lb)

– Model S55 in Position 2+ 304 kg (670 lb)

•

Maximum weight of frame (with 0 drives and maximum cartridges)

3,4

:

– Model S55 in Position 1 (Leftmost frame) 509.4 kg (1123 lb)

– Model S55 in Position 2+ 564 kg (1244 lb)

•

Weight of top rack (empty) 5 24.5 kg (54 lb)

1

Frame width only. Extra inter-frame spacing of 30 mm (1.2 in) is required.

2

Weights listed for the Lx5 frames include the accessor, IMC, side doors and side panels. After
the initial library installation, these parts can be moved to other frames within the library
string, which shifts some of the weight to other frames.

3

The weight with drives and cartridges assumes a weight of 3.97 kg (8.75 lb) for a 3592 EH7
tape drive and 0.24 kg (0.5 lb) for a standard 3592 tape cartridge. The actual weight of the
frame varies, depending on the configuration and cartridge capacity. Listed weights are plus
or minus 2.3 kg (5 lb).

4

Frames in position 1 (the leftmost frame in a library string) can have a maximum of 12 tape
drives and 550 (L25) or 590 (D25) cartridges. Frames in positions 2+ can accommodate 16
tape drives and 660 (L25) or 740 (D25) cartridges.

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5

A top rack can optionally be installed on any HD2 frame. Side panels and PDUs are also
optional. Each side panel adds 6.8 kg (15 lb). Each PDU adds 4.5 kg (10 lb).

Operating environment

• Equipment environment specifications for the IBM TS4500 tape library

– Temperature: 15°C - 32°C (60°F - 90°F)

– Relative humidity: 20 - 80 percent non-condensing

– Electrical power: 5.1 amps at 200-240 V ac, 1.1 kVA (max per frame)

The TS4500 tape library is classified as a Category 1 product as defined in C-S
1-1710-006. The following table shows the maximum noise level (operating/idle) in
bels (at recommended ambient temperature):

• Sound power level (LwAd):

– Operating: 7.5 bels

For more information and documentation, refer to TS4500 Knowledge Center at

http://www.ibm.com/support/knowledgecenter/STQRQ9/ts4500_kcwelcome.html

Homologation

The TS4500 non-broadband Call Home option (#2735) are qualified for use in the
following countries:

Abu Dhabi City, Afghanistan, Albania, Andorra, Angola, Anguilla, Antigua and
Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas (The),
Bahrain, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, British Virgin Islands, Cameroon, Canada, Cayman
Islands, Chile, China CCC, China NALTE, Colombia, Congo (Republic of the), Croatia,
Dominica, Dominican Republic, Ecuador, EEA**, Egypt, El Salvador, Equatorial
Guinea, Faroe Islands, Federated States of Micronesia, Fiji, French Polynesia,
Georgia, Gibraltar, Greenland, Guatemala, Guernsey, Guinea, Guinea-Bissau,
Guyana, Honduras, Hong Kong, India, Indonesia, Isle of Man, Israel, Jamaica, Japan,
Jersey, Jordan, Kazakhstan, Kenya, Korea (South), Kosovo, Kuwait, Kyrgyzstan,
Lebanon, Lesotho, Macedonia, Malaysia, Mauritius, Mexico, Montenegro, Monaco,
Montserrat, Morocco (Western Sahara), Namibia, Netherlands Antilles, Nepal, New
Caledonia, New Zealand, Nicaragua, Nigeria, Oman, Pakistan, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Qatar, Russia, Saint Lucia, Saint Kitts and Nevis,
Saint Pierre and Miquelon, Saint Vincent and the Grenadines, San Marino, Saudi
Arabia, Serbia, Seychelles, Singapore, South Africa, Suriname, Swaziland, Taiwan,
Tajikistan, Thailand, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and
Caicos Islands, UAE, Ukraine, United States, Uruguay, Uzbekistan, Vatican City,
Venezuela, Vietnam, Wallis and Futuna, and Zimbabwe.

EEA = EU and EFTA: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,
Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and UK.

Oversea areas part of the European Union: Portugal: Acores, Madeira, Spain:
Canarias,

France: Guyane, Guadeloupe, Martinique, Mayotte, and Reunion.

USA includes US Territories: American Samoa, Baker Island, Guam, the
Commonwealth of the Northern Mariana Islands, Howland Islands, Jarvis Island,
Johnson Island, Kingma Reef, Midway Islands, Navarra Islands, Palmyra, Puerto
Rico, US Virgin Islands, and Wake Island.

Hardware requirements

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The TS4500 tape library can be attached to select IBM Power Systems, IBM System
i, IBM System p, IBM System x, and other servers running AIX, Linux, Oracle Solaris
SPARC, and Microsoft Windows servers supporting Fibre Channel interfaces.

One base frame and up to three expansion frame Models D25, D55, S25, or S55
can be added as active frames to either Model L25 or L55. Model S25 is designed to
provide up to 1,000 cartridge slots for 3592 media, while Model D25 provides up to
740 cartridge slots for 3592 media. Model S55 is designed to provide up to 1,320
cartridge slots for LTO media, while Model D55 provides up to 970 cartridge slots
LTO media.

Model D55 and L55 can contain up to 16 IBM TS1060 or TS1050 LTO Ultrium Fibre
Channel Tape Drives per frame. Model D25 and L25 can contain up to 16 of the
TS1140 Tape Drives per frame. The TS1140 Model EH7 Tape Drives have an 8 Gbps
dual-ported Fibre Channel interface.

The cartridge storage capacity of the TS4500 can be expanded with the HD
CoD features for licensing additional library capacity or by attaching an optional
expansion frame Models D25, D55, S25, or S55.

The TS4500 tape library can be attached to select IBM System i, IBM System p, or
IBM System z products, and xSeries, Oracle, UNIX, Linux, and Windows servers that
support Fibre Channel interfaces.

The TS4500 tape library is supported by a wide variety of servers, operating
systems, and adapters. There are many ways to determine the servers and software
that support the TS4500 tape library. These attachments can change throughout
the lifecycle of the product. To determine the latest attachments, or to get a
comprehensive list of compatible software, perform one of the following actions:

For a list of compatible software, operating systems, and servers for LTO tape
drives, visit

http://www.ibm.com/storage/lto

1.On menu item Click IBM TS4500 Tape Library > Product details

2.Click Learn more > Interoperability matrix

3.Click Learn more > Independent Software Vendor (ISV) matrix for LTO

For a list of compatible software, operating systems, and servers for 3592 tape
drives, visit

http://www.ibm.com/servers/storage/tape/drives

1.Click user tape drive > Product details

2.Click Learn more > Interoperability matrix

3.Click Learn more > Independent Software Vendor (ISV) matrix

One First Expansion Frame Attachment feature (#9002) or one Additional Expansion
Frame Attachment feature (#9003) must be added to the TS4500 Model L25 or
L55 for each Model D25, D55, S25, or S55 expansion frame that is attached. This
assures the proper cables are shipped and configuration records are correct. Up to
three Model D25, D55, S25, or S55 expansion frames can be attached to Model L25
or L55, for a total of four frames.

The cartridge storage capacity of Model L25 or L55 can be expanded by enabling the
CoD features in that frame. An Intermediate Capacity feature (#1643) is required
to add a Base Capacity feature (#1644). The Base Capacity feature (#1644) is
required to attach an optional expansion frame Model D25, D55, S25, or S55.

When the total number of frames in the TS4500 tape library coming from the plant
is going to number three to four frames, the three- to six-frame X-track cable will be
shipped with the library.

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When frames are added to the library as a field upgrade, a new X-Track Cable may
be required according to the following table of total installed frames:

Installed New X-Track Cable
frame qty frame qty feature number required

1 - 2 3 - 6 1806

When frames are removed from the library, a new X-Track Cable is required
according to the following:

Installed New X-Track Cable
frame qty frame qty feature number required

3 - 6 1 - 2 1802

TS4500 tape library Models D55 and L55

The TS4500 tape library Models D55 or L55 can contain a maximum of 16 IBM
TS1060 or TS1050 LTO Ultrium Fibre Channel Tape Drives per frame for a total
of up to 60 per library string. The TS1060 or TS1050 Tape Drive must be ordered
separately, and is designed for customer setup in the TS4500 Tape Library. One of
the following features should be ordered on the library frame into which a TS1060 or
TS1050 (3588) Tape Drive is installed:

• 9690 - 3588/3592 drive field install - one feature should be ordered on the
library frame coming from the plant for each tape drive that will be field installed
in that frame

• 9697 - 3588 F6A/F6C tape drive - plant install - one feature should be ordered
on both the tape drive and library frame coming from the plant for each tape
drive that will be installed in that frame by the plant

• 9695 - 3588 F5A/F5C tape drive - plant install - one feature should be ordered
on both the tape drive and library frame coming from the plant for each tape
drive that will be installed in that frame by the plant

If a drive mounting kit feature is not ordered on the Model D55 or L55, then #9001
Driveless Frame feature must be specified on that Model D55 or L55. A power cord
feature number, if applicable, should also be specified. Labeled or bulk quantities
of LTO cartridges can be ordered using machine type 3589 or purchased through
distributors. Refer to the Supplies section for additional information.

Note: The TS4500 tape library requires that cartridges have appropriate bar code
labels.

A Quad Drive Mounting Kit feature (#1521, #1523, #1523, #1524) is required for
installing each set of up to four TS1060 Model F6C or TS1050 Model F5C 3588 Tape
Drives in a TS4500 tape library Model L55 or D55 frame:

• 1521 - 1st TS4500 Quad Drive Mounting Kit

• 1522 - 2nd TS4500 Quad Drive Mounting Kit

• 1523 - 3rd TS4500 Quad Drive Mounting Kit

• 1524 - 4th TS4500 Quad Drive Mounting Kit

TS4500 tape library Models D25 and L25

The TS4500 tape library Models D25 or L25 can contain a maximum of 16 of the
TS1140 Tape Drive Model EH7 per frame for a total of up to 60 TS1140 Tape Drives
per library string. The TS1140 Tape Drive Model EH7 comes with a dual-port 8 Gbps
Fibre Channel interface for redundancy.

A 3592 Quad Drive Mounting Kit feature is required for installing each set of up to
four TS1140 Model EH7 in a TS4500:

• 1521 - 1st TS4500 Quad Drive Mounting Kit

• 1522 - 2nd TS4500 Quad Drive Mounting Kit

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• 1523 - 3rd TS4500 Quad Drive Mounting Kit

• 1524 - 4th TS4500 Quad Drive Mounting Kit

The TS1140 Model EH7 Tape Drive must be ordered separately, and is installed in a
3584 frame with one of the following feature numbers:

• 9690 - 3588/3592 drive field install

• 9692 - 3592 E07/EH7 tape drive - plant install

If one of these drive features is not on the Model D25 or L25, then #9001 Driveless
Frame feature must be specified on that Model D25 or L25. A power cord feature
number should also be specified.

Labeled or initialized 3592 Tape Cartridges can be ordered using machine type 3599.
Refer to the Supplies section for additional information.

Note: The TS4500 tape library requires that cartridges have appropriate bar code
labels.

TS4500 non-broadband Call Home

The feature number 2735 is required when you do not allow broadband Call Home
to be configured for the library. The IMC Non-Broadband Call Home feature provides
a USB modem and optical drive for use with the Integrated Management Console
(IMC).

Cables: Cables are required to attach tape drives in the TS4500 tape library to
each server connection, up to the number of tape drive attachments installed. If
no host attachment cables are required to be shipped with TS4500 frame from the
plant, then the No Host Cables From Plant feature (#9700) should be specified on
the frame. Otherwise, one or more of the following Fibre Channel cables should be
specified on the frame.

Fibre Channel cables: Fibre Channel technology combines the best features of
traditional input/output interfaces such as the throughput and reliability of SCSI and
Programmed Control Interrupt, with the best features of networking interfaces such
as the connectivity and scalability of Ethernet and Token Ring. The technology offers
a transport mechanism for delivering commands and provides high performance by
allowing processing to be done in the hardware.

You can establish Fibre Channel connections between Fibre Channel ports that reside
in the TS4500 tape library, one or more servers, and the network interconnecting
them. The network can consist of such elements as switches, hubs, bridges, and
repeaters used in the interconnection.

Features available for Fibre Channel cables, and their respective lengths, are
available with the following feature numbers:

• 6013 - 13 m LC-LC Fibre Channel Cable

• 6025 - 25 m LC-LC Fibre Channel Cable

• 6061 - 61 m LC-LC Fibre Channel Cable

Software requirements

LTO Ultrium or Enterprise Tape Drives in the TS4500 tape library

For the latest supported hardware interoperability configurations, refer to the
Interoperation Center website

http://www.ibm.com/systems/support/storage/config/ssic/

The installation of a TS4500 or 3584 Tape Library may require code updates for
supported open systems device drivers or storage management software. According
to the Solutions Assurance Product Review (SAPR) Guide, the account team or
Business Partner should ensure that the customer checks the support levels required
for their particular software environment prior to the installation of the TS1140. A

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Solutions Assurance call is required at a minimum for the installation of the first
TS1140 in an account.

Security Key Lifecycle Manager and other industry-leading compatible software
offerings provide storage and tape management software for the TS4500 (machine
type 3584). Supporting software and applications must be obtained separately from
IBM, IBM Business Partners, or ISVs. A list of compatible software is available from
your IBM representative or at

http://www-03.ibm.com/systems/storage/tape/library.html#compatibility

The IBM Tape Device Drivers Installation and User's Guide can be found at

http://www-01.ibm.com/support/docview.wss?rs=577&uid=ssg1S7002972

Application software

Security Key Lifecycle Manager and other industry-leading compatible software
offerings provide storage and tape management software for the TS1140 Model EH7.
Supporting software and applications must be obtained separately from IBM, IBM
Business Partners, or independent software vendors (ISVs). For a list of compatible
software and additional information, refer to the TS1140 Model EH7 ISV Matrix at

http://www.ibm.com/servers/storage/tape/3592

For a list of compatible software, operating systems, and servers for LTO tape
drives, visit

http://www.ibm.com/storage/lto

1.On menu item Click IBM TS4500 Tape Library > Product details

2.Click Learn more > Interoperability matrix

3.Click Learn more > Independent Software Vendor (ISV) matrix for LTO

For a list of compatible software, operating systems, and servers for 3592 tape
drives, visit

http://www.ibm.com/servers/storage/tape/drives

1.Click user tape drive > Product details

2.Click Learn more > Interoperability matrix

3.Click Learn more > Independent Software Vendor (ISV) matrix

For complete IBM storage interoperability information, including operating systems,
servers, switches, and adapters supported by the TS4500 tape library in a SAN
configuration, visit the IBM Interoperation Center (SSIC) at

http://www-03.ibm.com/systems/support/storage/ssic/interoperability.wss

Compatibility

Compatible servers and software

The TS4500 tape library is supported by a wide variety of servers, operating
systems, and adapters. There are many ways to determine the servers and software
that support the TS4500 tape library.

These attachments can change throughout the lifecycle of the product. To determine
the latest attachments, or to get a comprehensive list of compatible software,
perform one of the following actions:

For a list of compatible software, operating systems, and servers for LTO tape
drives, visit

http://www.ibm.com/storage/lto

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For a list of compatible software, operating systems, and servers for 3592 tape
drives, visit

http://www.ibm.com/servers/storage/tape/drives

For complete IBM storage interoperability information, including operating systems,
servers, switches, and adapters supported by the TS4500 tape library in a SAN
configuration, visit the IBM System Storage Interoperation Center (SSIC) at

http://www-03.ibm.com/systems/support/storage/ssic/interoperability.wss

Contact your IBM sales representative.

Note: IBM does not provide application software with the TS4500 tape library. To
order software, contact your IBM sales representative, IBM Business Partner, or an
Independent Software Provider.

Note: If you attach your library to a non-IBM platform with non-IBM software,
it is recommended that you contact your software vendor to obtain a matrix of
compatible hardware, software, firmware revisions, and adapter cards.

Limitations

• The TS4500 tape library supports a mixture of LTO drive types in a logical library,
but it does not support a mixture of LTO and 3592 tape drives in a logical library.
Some ISVs support mixed drive types within logical libraries; others do not.
Some ISVs that support mixed drive types do so with restrictions. For details,
contact your ISV.

• For situations where the ISV support does not exist or does not meet your
requirements, the TS4500 tape library provides another option to protect your
investment by partitioning the tape drives into separate logical libraries. You can
customize the partition to any number of slots by using menus.

• Although the compression technology can increase the amount of data stored on
the media, the actual degree of compression achieved is highly sensitive to the
characteristics of the data being compressed.

• Fibre Channel cable lengths are limited to 500 meters (1,650 ft).

• Although multiple systems may be attached to a tape drive, the systems cannot
use the drive simultaneously.

• 3584-TR1 (Top Rack Option) cannot be ordered for frames with the shuttle Tape
Library Connector Model SC1.

• Under-floor power and data connections to the 3584-TR1 cannot be routed
through a single-frame TS3500 or TS4500 tape library, and overhead cable trays
are strongly recommended in this case. Under-floor power and data connections
to the 3584-TR1 can be routed between frames in a multi-frame TS3500 or
TS4500 tape library.

Planning information

Customer responsibilities

Physical planning is a customer responsibility. Detailed planning information is in the
IBM TS4500 Introduction and Planning Guide, SC27-8990. Current levels of the open
systems device drivers should be obtained to ensure that the TS1060 or TS1050 LTO
Ultrium Tape Drives or TS1140 Tape Drive are supported.

Customers are responsible for obtaining the appropriate adapters, cables, and
interposers (if required) for system attachment. Customers are also responsible for
ordering media.

To utilize the remote support facility, phone lines need to be installed close to the
TS4500 tape library.

You are responsible for downloading or obtaining from IBM, and installing designated
Machine Code (microcode, basic input/output system code (called BIOS), utility
programs, device drivers, and diagnostics delivered with an IBM machine) and other
software updates in a timely manner from an IBM Internet website or from other

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electronic media, and following the instructions that IBM provides. You may request
IBM to install Machine Code changes; however, you may be charged for that service.

Cable orders

Cables are required to attach tape drives in the TS4500 tape library to each server
connection, up to the number of tape drive attachments installed. If no host
attachment cables are required to be shipped with 3584 frame from the plant, then
the No Host Cables From Plant feature (#9700) should be specified on the frame.

Installability

Installation time for each field-installed tape drive in the TS4500 tape library is
approximately 0.4 hours.

Security, auditability, and control

This product uses the security and auditability features of the host hardware,
software, and application software.

The customer is responsible for evaluation, selection, and implementation of security
features, administrative procedures, and appropriate controls in application systems
and communications facilities.

Global Technology Services

Contact your IBM representative for the list of selected services available in your
country, either as standard or customized offerings, for the efficient installation,
implementation, or integration of this product.

IBM Electronic Services

Electronic Service AgentTM and the IBM Electronic Support web portal are dedicated
to providing fast, exceptional support to IBM Systems customers. The IBM Electronic
Service Agent tool is a no-additional-charge tool that proactively monitors and
reports hardware events, such as system errors, performance issues, and inventory.
The Electronic Service Agent tool can help you stay focused on your company's
strategic business initiatives, save time, and spend less effort managing day-to-day
IT maintenance issues. Servers enabled with this tool can be monitored remotely
around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX 5.3, AIX 6.1, and AIX 7.1,
Electronic Service Agent is designed to automatically and electronically report
system failures and utilization issues to IBM, which can result in faster problem
resolution and increased availability. System configuration and inventory information
collected by the Electronic Service Agent tool also can be viewed on the secure
Electronic Support web portal, and used to improve problem determination and
resolution by you and the IBM support team. To access the tool main menu,
simply type "smitty esa_main", and select "Configure Electronic Service Agent." In
addition, ESA now includes a powerful Web user interface, giving the administrator
easy access to status, tool settings, problem information, and filters. For more
information and documentation on how to configure and use Electronic Service
Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the
multiple entry points traditionally used to access IBM Internet services and support.
This portal enables you to gain easier access to IBM resources for assistance in
resolving technical problems. The My Systems and Premium Search functions make
it even easier for Electronic Service Agent tool-enabled customers to track system
inventory and find pertinent fixes.

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Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the
Warranty or Maintenance Agreement by providing faster hardware error reporting
and uploading system information to IBM Support. This can translate to less wasted
time monitoring the "symptoms," diagnosing the error, and manually calling IBM
Support to open a problem record. Its 24 x 7 monitoring and reporting mean no
more dependence on human intervention or off-hours customer personnel when
errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring,
reporting, and storing the data at IBM. The Electronic Service Agent tool securely
transmits either via the Internet (HTTPS or VPN) or modem, and can be configured
to communicate securely through gateways to provide customers a single point of
exit from their site. Communication is one way. Activating Electronic Service Agent
does not enable IBM to call into a customer's system. System inventory information
is stored in a secure database, which is protected behind IBM firewalls. It is viewable
only by the customer and IBM. The customer's business applications or business
data is never transmitted to IBM.

More accurate reporting: Since system information and error logs are
automatically uploaded to the IBM Support center in conjunction with the service
request, customers are not required to find and send system information, decreasing
the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data
is run through a data knowledge management system and knowledge articles are
appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can
view system and support information in the "My Systems" and "Premium Search"
sections of the Electronic Support Web site at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using
information collected from the systems by Electronic Service Agent. Reports
are available for any system associated with the customer's IBM ID. Premium
Search combines the function of search and the value of Electronic Service Agent
information, providing advanced search of the technical support knowledgebase.
Using Premium Search and the Electronic Service Agent information that has been
collected from your system, customers are able to see search results that apply
specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact
your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic

Terms and conditions

Volume Orders

Contact your IBM representative.

Products - terms and conditions

Warranty period

The TS4500 tape library: One year

IBM LTO Ultrium and 3592 media: Warranted separately

An IBM part or feature installed during the initial installation of an IBM machine is
subject to a full warranty effective on the date of installation of the machine. An
IBM part or feature that replaces a previously installed part or feature assumes the

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remainder of the warranty period for the replaced part or feature. An IBM part or
feature added to a machine without replacing a previously installed part or feature
is subject to a full warranty effective on its date of installation. Unless specified
otherwise, the warranty period, type of warranty service, and service level of a part
or feature are the same as those for the machine in which it is installed.

Warranty service

If required, IBM provides repair or exchange service depending on the types
of warranty service specified for the machine. IBM will attempt to resolve your
problem over the telephone, or electronically via an IBM website. Certain machines
contain remote support capabilities for direct problem reporting, remote problem
determination, and resolution with IBM. You must follow the problem determination
and resolution procedures that IBM specifies. Following problem determination, if
IBM determines on-site service is required, scheduling of service will depend upon
the time of your call, machine technology and redundancy, and availability of parts.
If applicable to your product, parts considered Customer Replaceable Units (CRUs)
will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives and are not guaranteed. The specified
level of warranty service may not be available in all worldwide locations. Additional
charges may apply outside IBM's normal service area. Contact your local IBM
representative or your reseller for country-specific and location-specific information.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must
provide a suitable working area to allow disassembly and reassembly of the IBM
machine. The area must be clean, well-lit, and suitable for the purpose.

Service level is:

• 24 hours per day, 7 days a week, same day, 6-hour average response, IBM On­site Repair

Non-IBM parts service

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field
replaceable unit (FRU) part number label. These parts are to be serviced during the
IBM machine warranty period. IBM is covering the service on these selected non­IBM parts as an accommodation to their customers, and normal warranty service
procedures for the IBM machine apply.

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of
On-site Service for an additional charge. Service levels are response-time objectives
and are not guaranteed. See the Warranty services section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by
access to an IBM website. Certain machines contain remote support capabilities
for direct problem reporting, remote problem determination, and resolution with
IBM. You must follow the problem determination and resolution procedures that
IBM specifies. Following problem determination, if IBM determines on-site service
is required, scheduling of service will depend upon the time of your call, machine
technology and redundancy, and availability of parts.

Maintenance service options

On-site Service

IBM will repair the failing machine at your location and verify its operation. You
must provide a suitable working area to allow disassembly and reassembly of

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the IBM machine. The area must be clean, well lit, and suitable for the purpose.
The following on-site response-time objectives are available as warranty service
upgrades for your machine. Available offerings are:

Maintenance services

If required, IBM provides repair or exchange service depending on the types of
maintenance service specified for the machine. IBM will attempt to resolve your
problem over the telephone or electronically, via an IBM website. Certain machines
contain remote support capabilities for direct problem reporting, remote problem
determination, and resolution with IBM. You must follow the problem determination
and resolution procedures that IBM specifies. Following problem determination,
if IBM determines on-site service is required, scheduling of service will depend
upon the time of your call, machine technology and redundancy, and availability
of parts. Service levels are response-time objectives and are not guaranteed.
The specified level of maintenance service may not be available in all worldwide
locations. Additional charges may apply outside IBM's normal service area. Contact
your local IBM representative or your reseller for country-specific and location­specific information. The following service selections are available as maintenance
options for your machine type.

IBM will repair the failing machine at your location and verify its operation. You must
provide a suitable working area to allow disassembly and reassembly of the IBM
machine. The area must be clean, well lit, and suitable for the purpose.

Service levels are:

• 9 hours per day, Monday through Friday, excluding holidays, same-business-day,
call registration before 12:00, IBM on-site repair

• 11 hours per day, Monday through Friday, excluding holidays, same-business-day
response, call registration before 12:00 (noon) IBM on-site repair

• 24 hours per day, 7 days a week, same-day, 6-hour average response, IBM on­site repair

Non-IBM parts service

Under certain conditions, IBM provides services for selected non-IBM parts at no
additional charge for machines that are covered under warranty service upgrades or
maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts
(for example, adapter cards, PCMCIA cards, disk drives, memory) installed within
IBM machines and provides the labor to replace the failing parts at no additional
charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part,
or if the failing part is an accommodations part (a part with an IBM FRU label), IBM
may also source and replace the failing part at no additional charge. For all other
non-IBM parts, customers are responsible for sourcing the parts. Installation labor is
provided at no additional charge, if the machine is covered under a warranty service
upgrade or a maintenance service.

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Usage plan machine

No

IBM hourly service rate classification

Two

When a type of service involves the exchange of a machine part, the replacement
may not be new, but will be in good working order.

Maintenance service offerings

These machines are eligible under terms and conditions of IBM ServiceElite, the IBM
Enterprise Service Agreement (ESA), or the IBM Maintenance Agreement. Consult
your IBM representative for details.

General terms and conditions

Field-installable features

Yes

Model conversions

No

Machine installation

Installation is performed by IBM. IBM will install the machine in accordance with the
IBM installation procedures for the machine. In the United States, contact IBM at
1-800-IBM-SERV (426-7378). In other countries, contact the local IBM office.

Some features are designated as customer setup, and customers are responsible for
installation according to the instructions IBM provides with the machine. Customer
requests for installation of items not covered in the installation guide may be
performed at IBM's hourly service rate designated for the machine.

Graduated program license charges apply

No

Licensed internal code and licensed machine code

This product does not contain Licensed Internal Code or Licensed Machine Code.

Other installed licensed code

IBM Machine Code is licensed for use by a customer on the IBM machine for
which it was provided by IBM under the terms and conditions of the IBM License
Agreement for Machine Code, to enable the machine to function in accordance with
its specifications, and only for the capacity authorized by IBM and acquired by the
customer. You can obtain the agreement at

• http://www.ibm.com/servers/eserver/support/machine_warranties/

machine_code.html

Access to Machine Code updates is conditioned on entitlement and license validation
in accordance with IBM policy and practice. IBM may verify entitlement through
customer number, serial number, electronic restrictions, or any other means or
methods employed by IBM in its discretion.

You may also obtain updated code by contacting your IBM representative.

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Prices

If the machine does not function as warranted and your problem can be resolved
through your application of downloadable Machine Code, you are responsible for
downloading and installing these designated Machine Code changes as IBM specifies.
If you would prefer, you may request IBM to install downloadable Machine Code
changes; however, you may be charged for that service.

For all local charges, contact your IBM representative.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to
assist them in acquiring IT solutions. Offerings include financing for IT acquisition,
including hardware, software, and services, from both IBM and other manufacturers
or vendors. Offerings (for all customer segments: small, medium, and large
enterprise), rates, terms, and availability can vary by country. Contact your local
IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United
States, and other IBM subsidiaries and divisions worldwide to qualified commercial
and government customers. Rates are based on a customer's credit rating, financing
terms, offering type, equipment type, and options, and may vary by country. Other
restrictions may apply. Rates and offerings are subject to change, extension, or
withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget
and affordably acquire the new product. But beyond the initial acquisition, our end­to-end approach to IT management can also help keep your technologies current,
reduce costs, minimize risk, and preserve your ability to make flexible equipment
decisions throughout the entire technology life cycle.

Announcement countries

All European, Middle Eastern, and African countries except Iran, Sudan, and Syria.

Trademarks

Linear Tape File System, Power Systems, i5/OS and Electronic Service Agent are
trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, System i, System p, System x, System z, System Storage, Magstar,
OS/400, AIX and Global Technology Services are registered trademarks of IBM
Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States,
other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other
countries.

Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.

Other company, product, and service names may be trademarks or service marks of
others.

Terms of use

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IBM products and services which are announced and available in your country
can be ordered under the applicable standard agreements, terms, conditions,
and prices in effect at the time. IBM reserves the right to modify or withdraw this
announcement at any time without notice. This announcement is provided for
your information only. Reference to other products in this announcement does not
necessarily imply those products are announced, or intend to be announced, in your
country. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM
representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/

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