IBM TotalStorage Ultrium T800, TotalStorage Ultrium T800F Operator's Manual

IBM TotalStorage Ultrium Tape Drive
Models

T800 and T800F

Setup, Operato r, an d Service Guide

GC26-7697-01



IBM TotalStorage Ultrium Tape Drive
Models

T800 and T800F

Setup, Operato r, an d Service Guide

GC26-7697-01



Note

Before using this guide and the product it supports, read the information in “Safety and Environmental Notices” on page ix
and “Notices” on page 11 5.

Second Edition (March 2005)

This edition applies to the IBM TotalStorage Ultrium Tape Drive Models T800 and T800F Setup, Operator, and Service
Guide and to all subsequent releases and modifications until otherwise indicated in new editions.

© Copyright International Business Machines Corporation 2004, 2005. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

|
|

Contents

Figures . . . . . . . . . . . . . . .v

Tables . . . . . . . . . . . . . . . vii

Safety and Environmental Notices . . .ix

Danger Notices . . . . . . . . . . . . .ix

Caution Notices . . . . . . . . . . . . .ix

Tape Drive ac Grounding Inspection . . . . . .x

End of Life (EOL) Plan . . . . . . . . . . .x

Summary of Changes . . . . . . . .xi

Second Edition . . . . . . . . . . . . .xi

About This Guide . . . . . . . . . . xiii

Related Publications . . . . . . . . . . . xiii

Product Description . . . . . . . . .1

Drive Features . . . . . . . . . . . . . .1

Front Panel of the Drive . . . . . . . . . .2

Rear Panel of the SCSI Drive . . . . . . . . .3

Rear View of the Fibre Channel Drive . . . . . .4

Cartridge Compatibility . . . . . . . . . .5

Speed Matching . . . . . . . . . . . . .5

Channel Calibration . . . . . . . . . . . .5

Sleep Mode . . . . . . . . . . . . . . .5

Data Cartridge Capacity Scaling . . . . . . . .6

Supported Servers and Operating Systems . . . .6

SCSI Interface . . . . . . . . . . . . . .6

Physical Characteristics . . . . . . . . . .6

Speed . . . . . . . . . . . . . . . .6

Address Assignments . . . . . . . . . .7

Installing, Removing, or Resetting a Drive on an

Active SCSI Bus . . . . . . . . . . . .7

Fibre Channel Interface . . . . . . . . . . .7

Supported Topologies . . . . . . . . . .7

Physical Characteristics . . . . . . . . . .8

Speed . . . . . . . . . . . . . . . .8

Address Assignments . . . . . . . . . .8

World Wide Names . . . . . . . . . . .9

Installing, Removing, or Resetting a Drive on an

Active Fibre Channel . . . . . . . . . .9

Supported Device Drivers . . . . . . . . . .9

Specifications . . . . . . . . . . . . . .10

Physical Specifications . . . . . . . . . .10

Power Specifications . . . . . . . . . .11

Environmental Specifications . . . . . . .11

Other Specifications . . . . . . . . . .11

Installing the Drive . . . . . . . . .13

Avoiding Drive Damage . . . . . . . . . .13

Installation Overview . . . . . . . . . . .13

Unpack the Drive . . . . . . . . . . . .14

Acclimate the Drive . . . . . . . . . .14

Power Off the Enclosure . . . . . . . . . .14

Set the SCSI ID or Arbitrated Loop Physical Address 15

Setting the SCSI ID (SCSI Drive Only) . . . .15

Setting the Arbitrated Loop Physical Address

(Fibre Channel Drive Only) . . . . . . . .16

Mount the Drive into an Enclosure . . . . . .23

Connect and Test Power to the Drive . . . . . .24

Connect the Internal SCSI or Fibre Channel Cable 24

Connect the Internal LDI Cable (optional) . . . .24

Run Drive Diagnostics . . . . . . . . . . .25

Install Device Drivers . . . . . . . . . . .25

Connect the Enclosure’s External SCSI or Fibre

Channel Interface to the Server . . . . . . . .25

Connect the External SCSI Interface to the Server 25

Connect the External Fibre Channel Interface to

the Server . . . . . . . . . . . . . .25

Connect the External LDI Interface to the Server

(optional) . . . . . . . . . . . . . . .26

Configure the Drive to the Server, Switch, or Hub 26

Operating the Drive . . . . . . . . .27

Single-character Display (SCD) . . . . . . . .27

SCD Dot . . . . . . . . . . . . . .27

Status Light . . . . . . . . . . . . . .28

Unload Button . . . . . . . . . . . . .29

Inserting a Tape Cartridge . . . . . . . . .30

Removing a Tape Cartridge . . . . . . . . .31

Mid-tape Recovery . . . . . . . . . . . .31

Cleaning the Drive Head . . . . . . . . . .31

Diagnostic and Maintenance Functions . . . . .32

Entering Maintenance Mode . . . . . . . .32

Function Code 0: Exit Maintenance Mode . . .32

Function Code 1: Run Drive Diagnostics . . . .33

Function Code 2: Update Drive Firmware from

FMR Tape . . . . . . . . . . . . . .34

Function Code 3: Create FMR Tape . . . . .35

Function Code 4: Force a Drive Dump . . . .35

Function Code 5: Copy Drive Dump . . . . .36

Function Code 6: Run SCSI Wrap Test . . . .37

Function Code 7: Run RS-422 Wrap Test . . . .38

Function Code 8: Unmake FMR Tape . . . . .38

Function Code 9: Display Error Code Log . . .39

Function Code A: Clear Error Code Log . . . .39

Function Code C: Insert Cartridge into Tape

Drive . . . . . . . . . . . . . . .39

Function Code E: Test Cartridge & Media . . .40

Function Code F: Write Performance Test . . .41

Function Code H: Test Head . . . . . . . .42

Function Code J: Fast Read/Write Test . . . .43

Function Code L: Load/Unload Test . . . . .44

Function Code P: Enable Post Error Reporting . .45

Function Code U: Disable Post Error Reporting 45

Updating Firmware . . . . . . . . . . . .46

Updating Firmware through the SCSI or Fibre

Channel Interface . . . . . . . . . . .46

© Copyright IBM Corp. 2004, 2005 iii

||

||

||

||

||
||
||
||
||
||
|
||

||

||

| |

|
| |

| |

|
| |

|
| |

| |

| |

|
| |

Updating Firmware through the Library/Drive

Interface . . . . . . . . . . . . . .46

ITDT SCSI Firmware Update, Dump Retrieval

and Library/Drive Test Tool . . . . . . . .47

LTO-TDX: LTO SCSI and Fibre Drive Firmware
Download & LTO Drive Dump Upload Tool . .47
Updating the Firmware with an FMR Tape

Cartridge . . . . . . . . . . . . . .50

Using Ultrium Media . . . . . . . . .51

Cartridge Compatibility . . . . . . . . . .51

Data Cartridge . . . . . . . . . . . . .52

Capacity Scaling . . . . . . . . . . . .52

Cleaning Cartridge . . . . . . . . . . . .53

Cartridge Memory Chip (LTO-CM) . . . . . .53

Bar Code Label . . . . . . . . . . . . .53

Guidelines for Using Bar Code Labels . . . .54

Write-Protect Switch . . . . . . . . . . .55

Handling the Cartridges . . . . . . . . . .56

Provide Training . . . . . . . . . . . .56

Ensure Proper Packaging . . . . . . . . .56

Provide Proper Acclimation and Environmental

Conditions . . . . . . . . . . . . . .57

Perform a Thorough Inspection . . . . . . .58

Handle the Cartridge Carefully . . . . . . .59

Examples of Cartridge Problems . . . . . .60

Repositioning or Reattaching a Leader Pin . . . .61

Repositioning a Leader Pin . . . . . . . .61

Reattaching a Leader Pin . . . . . . . . .63

Environmental and Shipping Specifications for Tape

Cartridges . . . . . . . . . . . . . . .68

Disposing of Tape Cartridges . . . . . . . .69

Ordering Media Supplies . . . . . . . . . .69

Ordering Bar Code Labels . . . . . . . .71

Resolving Problems . . . . . . . . .73

Methods of Receiving Errors and Messages . . . .74

Error Codes and Messages . . . . . . . .75

Using Sense Data . . . . . . . . . . . .79

Obtaining Error Information from the AS/400 or

iSeries with RISC Processor . . . . . . . .80

Obtaining Error Information from the RS/6000 or

pSeries . . . . . . . . . . . . . . .81

Obtaining a Drive Dump . . . . . . . . . .84

Using ITDT . . . . . . . . . . . . .84

Using LTO-TDX . . . . . . . . . . . .84

Using the Drive . . . . . . . . . . . .84

Using a Device Driver Utility . . . . . . .84

Viewing the Drive Error Log . . . . . . . .85

Resolving Problems Reported by the Server . . .86

Fixing SCSI Bus Errors . . . . . . . . .86

Fixing Fibre Channel Errors . . . . . . . .88

Resolving Media-Related Problems . . . . . .90

Servicing the Drive . . . . . . . . .93

Removing a SCSI Drive from an Enclosure . . . .93

Removing a Fibre Channel Tape Drive from an

Enclosure . . . . . . . . . . . . . . .94

Manually Removing a Tape Cartridge . . . . .95

Before Yo u Begin . . . . . . . . . . .95

Recommended Tools . . . . . . . . . .95

Beginning Procedure . . . . . . . . . .96

Tape Spooled off Supply Reel . . . . . . .98

Tape Pulled from or Broken near Leader Pin . .99

Tape Broken in Mid-tape . . . . . . . . 101

Tape Tangled along Tape Path . . . . . . . 102

No Apparent Failure or Damage to Tape . . . 104

Parts List . . . . . . . . . . . . . 109

Appendix. TapeAlert Flags . . . . . . 111

Notices . . . . . . . . . . . . . .115

Trademarks . . . . . . . . . . . . . .115

Electronic Emission Notices . . . . . . . . .116

Federal Communications Commission (FCC)

Class A Statement . . . . . . . . . . .116

Industry Canada Class A Emission Compliance

Statement . . . . . . . . . . . . . .116

Avis de conformité à la réglementation

d’Industrie Canada . . . . . . . . . .116

European Union (EU) Electromagnetic

Compatibility Directive . . . . . . . . .116

Germany Electromagnetic Compatibility

Directive . . . . . . . . . . . . . .117

Japan VCCI Class A ITE Electronic Emission

Statement . . . . . . . . . . . . . .117

People’s Republic of China Class A Electronic

Emission Statement . . . . . . . . . .117

Taiwan Class A Electronic Emission Statement 117

Korean Class A Electronic Emission Statement 118

Getting Help . . . . . . . . . . . . .118

Warranty . . . . . . . . . . . . . . .118

Glossary . . . . . . . . . . . . .119

Index . . . . . . . . . . . . . . . 129

iv IBM TotalStorage Ultrium Tap e Drive

|
| |

Figures

1. AC Grounding Diagram (50 Hz and 60 Hz) x

2. View of the drive with and without the bezel 1

3. Front panel of the drive . . . . . . . . .2

4. Rear panel of the SCSI drive . . . . . . .3

5. Rear view of the Fibre Channel drive . . . .4

6. Temperature of the drive is taken near the air

intake area . . . . . . . . . . . . .14

7. SCSI ID settings on the SCSI ID connector 15

8. Setting the Loop ID and the AL_PA . . . .17

9. Location of the Fibre Channel (FC)

configuration/status connector . . . . . .22

10. Mounting holes on drive . . . . . . . .23

11. Inserting a cartridge into the drive . . . . .30

12. The IBM TotalStorage LTO Ultrium 400 GB

Data Cartridge . . . . . . . . . . .51

13. Sample bar code label on the LTO Ultrium 3

Tape Cartridge . . . . . . . . . . .54

14. Setting the write-protect switch . . . . . .55

15. Tape cartridges in a Turtlecase . . . . . .57

16. Double-boxing tape cartridges for shipping 57

17. Checking for gaps in the seams of a cartridge 58

18. Leader pin in the incorrect and correct

positions . . . . . . . . . . . . .61

19. Placing the dislodged leader pin into the

correct position . . . . . . . . . . .62

20. Rewinding the tape into the cartridge . . . .62

21. Leader Pin Reattachment Kit . . . . . . .63

22. Attaching the leader pin attach tool to the

cartridge . . . . . . . . . . . . .64

23. Winding the tape out of the cartridge . . . .65

24. Removing the C-clip from the leader pin 65

25. Attaching the leader pin to the tape . . . .66

26. Example of an error log from the AS/400 or

IBM Eserver iSeries . . . . . . . . . .80

27. Example of sense data from the AS/400 or

IBM Eserver iSeries . . . . . . . . . .81

28. Example of an AIX ERRPT Drive Error Log 82

29. Example of an error that suggests a SCSI bus

problem . . . . . . . . . . . . . .83

30. Removing the cover from the internal drive 96

31. Using hex wrench to rewind tape into

cartridge . . . . . . . . . . . . .98

32. Drive with cover removed to reveal gear train. 99

33. Leader Block Assembly (LBA) . . . . . . 100

34. Using hex wrench to rewind tape into

cartridge . . . . . . . . . . . . . 101

35. Using hex wrench to rewind tape into

cartridge . . . . . . . . . . . . . 102

36. Drive with cover removed to reveal gear

train. . . . . . . . . . . . . . . 103

37. Leader Block Assembly (LBA) . . . . . . 104

38. Using hex wrench to rewind tape into

cartridge . . . . . . . . . . . . . 105

39. Drive with cover removed to reveal gear

train. . . . . . . . . . . . . . . 106

40. Leader Block Assembly (LBA) . . . . . . 107

© Copyright IBM Corp. 2004, 2005 v

||

||

||
|
||

vi IBM TotalStorage Ultrium Tap e Drive

Tables

1. Supported servers and operating systems for

SCSI and Fibre Channel attachment . . . . .6

2. Choosing the port for your topology and Fibre

Channel connection . . . . . . . . . .8

3. ID Settings that provide status about the loop 18

4. ID settings that provide additional Loop IDs 20

5. Topology and speed settings for the drive 22

6. Meaning of Status Light and Single-character

Display (SCD) . . . . . . . . . . . .28

7. Functions that the Unload Button performs 29

8. Ultrium data and cleaning cartridge

compatibility with Ultrium tape drive . . . .51

9. Bar code label requirements for Ultrium tape

drives and libraries . . . . . . . . . .53

10. Environment for operating, storing, and
shipping the LTO Ultrium Tape Cartridge . .68

11. Media supplies . . . . . . . . . . .69

12. Authorized suppliers of custom bar code labels 71

13. Troubleshooting tips . . . . . . . . .73

14. Methods of receiving errors and messages 74

15. Error codes on the Single-character Display 75

16. Tools and supplies for the IBM TotalStorage

Ultrium Tape Drive . . . . . . . . . 109

17. Supported TapeAlert Flags . . . . . . . 111

© Copyright IBM Corp. 2004, 2005 vii

|
|
||
||
||
||

viii IBM TotalStorage Ultrium Tap e Drive

Safety and Environmental Notices

When using this product, observe the danger and caution notices contained in this
guide. The notices are accompanied by symbols that represent the severity of the
safety condition.

Danger notices contain a Dxxxx reference number. Caution notices contain a Cxxxx
reference number. Rack safety notices contain a Rxxxx reference number. Use the
reference number to locate the translation in IBM

®

Translated Safety Notices,

96P0851.

The sections that follow define each type of safety notice.

Danger Notices

A danger notice calls attention to a situation that is potentially lethal or extremely
hazardous to people.

A lightning bolt symbol always accompanies a danger notice to
represent a dangerous electrical condition.

Caution Notices

A caution notice calls attention to a situation that is potentially hazardous to
people because of some existing condition. A caution notice can be accompanied
by one of several symbols:

If the symbol is... It means....

A hazardous electrical condition with less severity than
electrical danger.

A generally hazardous condition not represented by other
safety symbols.

A hazardous condition due to the use of a laser in the
product. Laser symbols are always accompanied by the
classification of the laser as defined by the U. S.
Department of Health and Human Services (for example,
Class I, Class II, and so forth).

A hazardous condition due to mechanical movement in or
around the product.

© Copyright IBM Corp. 2004, 2005 ix

If the symbol is... It means....

A hazardous condition due to the weight of the unit.
Weight symbols are accompanied by an approximation of
the product’s weight.

Tape Drive ac Grounding Inspection

1. Power off the drive.

2. Disconnect all cables.

3. See Figure 1 which is provided for reference only. Disconnect the power cord

from its source.

4. Inspect the power cable for visible cracks, wear, or damage.

End of Life (EOL) Plan

This box is a purchased unit. Therefore, it is the sole responsibility of the purchaser
to dispose of it in accordance with local laws and regulations at the time of
disposal. This unit contains recyclable materials. The materials should be recycled
where facilities are available and according to local regulations. In some areas IBM
may provide a product take-back program that ensures proper handling of the
product. Contact your IBM representative for more information.

Figure 1. AC Grounding Diagram (50 Hz and 60 Hz)

x IBM TotalStorage Ultrium Tap e Drive

|

|
|

|

|

|

|

|
|

|
|

|

Summary of Changes

The following changes have been applied to the information in this publication.

Second Edition

v Information about the Fibre Channel drive was added.
v Diagnostic Functions F, J and L were modified/added.
v The procedure for aborting a diagnostic function was modified.
v The information for error code A was modified.

© Copyright IBM Corp. 2004, 2005 xi

|

|

|

|

|

xii IBM TotalStorage Ultrium Tap e Drive

About This Guide

This guide includes information on setting up, operating and servicing the tape
drive in the following chapters:

v “Product Description” on page 1 describes the drive, discusses supported

servers, operating systems, and device drivers, and lists hardware specifications.

v “Installing the Drive” on page 13 tells how to unpack and set up the drive.
v “Operating the Drive” on page 27 describes the unload button, and status light

on the drive. It explains the function of the message display and the
single-character display. It tells how to insert and remove a tape cartridge,
describes methods of updating drive firmware, and explains how to clean the
drive. It also lists the diagnostic and maintenance functions that the drive can
perform.

v “Using Ultrium Media” on page 51 describes the types of tape cartridges to use

in the drive and defines the conditions for storing and shipping them. It also
tells how to handle the cartridges, how to set a cartridge’s write-protect switch,
and how to order additional cartridges.

v “Resolving Problems” on page 73 gives tips for solving problems with the drive

and includes a flowchart that analyzes when the drive requires maintenance.

v “Servicing the Drive” on page 93 gives instructions on servicing the drive.
v “Parts List” on page 109 lists all tools and supplies available for ordering for the

drive.

v “TapeAlert Flags,” on page 111 lists TapeAlert messages that are supported by

the drive and that may aid during problem determination.

Related Publications

v IBM TotalStorage

®

Ultrium Tape Drive Quick Reference, GC26-7710, illustrates how

to configure and operate the IBM TotalStorage Ultrium Tape Drive.

v IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference, GA32-0450, gives

information about the supported SCSI commands and protocol that govern the
behavior of the SCSI interface for the IBM 3580 Tape Drive Model L33/L3H and
the IBM TotalStorage Ultrium Tape Drive Models T800 and T800F.

v IBM Ultrium Device Drivers Installation and User’s Guide, GA32-0430, provides

instructions for attaching IBM-supported hardware to open-systems operating
systems. It indicates what devices and levels of operating systems are supported,
gives the requirements for adapter cards, and tells how to configure servers to
use the device driver with the Ultrium family of devices.

v IBM Ultrium Device Drivers Programming Reference, GC35-0483, supplies

information to application developers who want to integrate their open-systems
applications with IBM-supported Ultrium hardware. The reference contains
information about the application programming interfaces (APIs) for each of the
various supported operating-system environments. Yo u can obtain this reference
via File Transfer Protocol (FTP) at ftp://ftp.software.ibm.com/storage/devdrvr.

v IBM Translated Safety Notices, 96P0851, provides translation of danger and caution

notices.

© Copyright IBM Corp. 2004, 2005 xiii

|
|

|
|
|
|

xiv IBM TotalStorage Ultrium Tape Drive

Product Description

The IBM TotalStorage Ultrium Tape Drive is a high-performance, high-capacity
data-storage device that is designed to backup and restore open systems
applications. The drive can be integrated into an enclosure, such as a desktop unit,
tape autoloader, or tape library. The drive is the third-generation in the Ultrium
series of products. It is available as Model T800 with a Small Computer Systems
Interface (SCSI) or as Model T800F with a Fibre Channel interface.

Drive Features

The drive offers the following features:
v Ultra160 Low Voltage Differential (LVD) Small Computer Systems Interface or

FC-2 Fibre Channel interface

v 68-pin, D-shell connector (for SCSI signals, SCSI ID selection, and power

connection) or connector for direct conection to a n F-port

v Native storage capacity of 400 GB per cartridge (800 GB at 2:1 compression)
v Native data transfer rate of up to 80 MB per second
v Burst data transfer rate of 160 MB per second
v New dual stage 16 channel head activator for precision head alignment to help

support higher track density with improved data integrity and backwards
compatibility with previous LTO generations

v Graceful dynamic braking designed to maintain tension until the tape comes to

a complete stop, to help prevent stretching or breaking the tape, and loose tape
wraps

v Larger internal buffer (the size has been doubled over the Ultrium 2 to 128 MB)
v New independent tape loader and threader motors designed to help with

cartridge insertion in the tape drive.

v Highly integrated electronics using IBM engineered copper technology designed

to reduced the total number of components in the drive, lower chip
temperatures, and reduce power requirements, helping to provide for a more
reliable drive. The Generation 3 drive electronics also incorporate on-the-fly
error correction of soft errors in the memory arrays in data and control paths.

a82ru002

Figure 2. View of the drive with and without the bezel

© Copyright IBM Corp. 2004, 2005 1

|
|

|
|

|

Front Panel of the Drive

1 Status Light 3 Single-character Display (SCD)

2 Unload Button 4 SCD Dot

a82ru001

1

2

3

4

Figure 3. Front panel of the drive

2 IBM TotalStorage Ultrium Tap e Drive

Rear Panel of the SCSI Drive

1 SCSI connector 4 Library/Drive Interface (LDI or

RS-422 interface) connector

2 SCSI ID connector 5 Serial port

3 Power connector

5

1

2

3

4

a82ru011

Figure 4. Rear panel of the SCSI drive

Product Description 3

Rear View of the Fibre Channel Drive

1 Power connector 4

Fibre Channel configuration/status
connector

2

Feature switches

5&6

Fibre Channel connectors:

5) Port 0

6) Port 1, for future use

3

Loop identifier (LID) / status
connector

7

Library/Drive Interface (LDI or RS-422
interface) connector

1

2

3

4

5 6

7

a82ru012

Figure 5. Rear view of the Fibre Channel drive

4 IBM TotalStorage Ultrium Tap e Drive

|

|
|

|

|

|

|
|||

|
|

|||||

|

|

|
|

|

|
|
|
|

Cartridge Compatibility

The drive (Generation 3) uses the IBM TotalStorage LTO Ultrium 400 GB Data
Cartridge and is compatible with the cartridges of its predecessor, the IBM Ultrium
Internal Tape Drive (Generation 2). The drive performs the following functions:

v Reads and writes Generation 3 cartridges to Generation 3 format
v Reads and writes Generation 2 cartridges to Generation 2 format
v Reads Generation 1 cartridges
v Does not write Generation 3 cartridges to Generation 2 format
v Does not write Generation 2 cartridges to Generation 3 format
v Does not write Generation 1 cartridges

The

drive reads tapes that have been written by other licensed Ultrium 3 drives. It

also writes to tapes that can be read by other licensed Ultrium 3 drives.

In addition to using the IBM TotalStorage LTO Ultrium Data Cartridge with up to
400 GB capacity, the drive also offers read/write capability for certified LT O
Ultrium tape cartridges.

Speed Matching

To improve system performance, the drive uses a technique called speed matching to
dynamically adjust its native (uncompressed) data rate to the slower data rate of a
server. With speed matching, the drive operates at one of five speeds when reading
or writing the Generation 3 cartridge format to achieve a native data rate of 40, 50,
60, 70, or 80 MB per second (MB/s). If the server’s net (compressed) data rate is
between two of the preceding native data rates, the drive calculates the
appropriate data rate at which to operate. Speed matching dramatically reduces
backhitch, the condition that occurs when a tape stops, reverses, and restarts
motion. A backhitch is usually the result of a mismatch between the data rates of
the server and the drive.

Channel Calibration

System performance is further optimized by a feature called channel calibration, in
which the drive automatically customizes each read/write data channel to
compensate for variations in such things as the recording channel’s transfer
function, the media, and characteristics of the drive head.

Sleep Mode

To conserve energy when circuit functions are not needed for drive operation, the
drive features a power-management function that causes the drive’s electronics to
enter a low-power mode known as sleep mode. To enter sleep mode, the drive must
be inactive for a minimum of 30 seconds (default value; this is programmable via
the mode pages); to exit, the drive must receive a command across the SCSI or
Fibre Channel interface, a command across the Library/Drive Interface (LDI or
RS-422 interface), or a load or unload request. When in sleep mode, the drive’s
response time to commands that do not require media motion increases by up to
ten microseconds. Commands that require media motion may be delayed an
additional 100 milliseconds because the tape must be retensioned.

Product Description 5

|
|

Data Cartridge Capacity Scaling

The SET CAPACITY SCSI command enables a customer to capacity scale a data
cartridge to enable faster random access. As an example, a customer could capacity
scale a data cartridge to 20% of its normal length which improves the average
access time by almost a factor of 5; however, it also reduces the native capacity of
the tape to 80 GB.

Supported Servers and Operating Systems

The drive attaches to the servers and operating systems shown in Table 1. Any
attachment can include (but is not limited to) these servers and operating systems.
To determine the latest supported attachments, visit the web at
http://www.ibm.com/storage/lto. For specific instructions about attaching the drive,
see “Installing the Drive” on page 13.

Table 1. Supported servers and operating systems for SCSI and Fibre Channel attachment

Supported Servers Supported Operating Systems

IBM AS/400

®

or ER ser ver iSeries

™

OS/400

®

IBM RS/6000®, RS/6000 SP, or Eserver
pSeries

®

AIX

®

IBM Eserver zSeries

®

800 or 900 Linux

™

Hewlett-Packard HP-UX

Sun Microsystems Solaris

32-bit, Intel™-compatible servers Microsoft Windows 2000 or Windows

®

2003

Red Hat Linux

64-bit, Intel Itanium servers Red Hat Linux

SCSI Interface

To communicate with a server, the SCSI drive uses the Ultra160 LV D SCSI
interface.

Physical Characteristics

The drive contains a high-density, 68-pin, D-shell receptacle connector (HD68) for
attachment to the server. The HD68 connector includes the connectors for the SCSI
signal, the SCSI ID, and the drive’s power. The drive supports LVD SCSI cables
with HD68 connectors.

For a list of available cables, see “Parts List” on page 109.

Speed

The Ultra160 LV D SCSI interface is compatible with older SCSI technology and is
capable of data transmission at 160 MB/s. Ultra160 SCSI uses the three
management features of the Ultra3 SCSI standard that specifically affect data
transfer rate:

v Double transition clocking - a data-transfer technique that enables data rates to

double without increasing clock speed

v Domain validation - a procedure that detects and adjusts SCSI configuration

issues that might prevent interoperation between SCSI devices

v Cyclic redundancy check (CRC) - an error-checking technique

6 IBM TotalStorage Ultrium Tap e Drive

|

|

|

Because the cables, connectors, and terminators are the same for the Ultra160 and
Ultra2 SCSI interfaces, devices with those interfaces can be mixed on the same bus
and each device can operate at its fully rated speed.

Address Assignments

Each device on a SCSI bus must have a SCSI identifier (ID) that allows the server
to recognize it. For more information, see “Set the SCSI ID or Arbitrated Loop
Physical Address” on page 15.

Installing, Removing, or Resetting a Drive on an Active SCSI
Bus

Yo u can attach a drive to an active SCSI bus. However, the preferred and safest
method of adding, removing, or resetting a drive is to power-off the system.

To add, remove, or reset a drive on an active SCSI bus:

1. Quiesce all drives on the SCSI bus. The drive to be added, removed, or reset
must not be involved in any bus activity.

2. Disconnect power to the drive.

3. Connect (to install) or disconnect (to remove or reset) the SCSI bus cables to or

from the drive’s SCSI connector. Ensure that the SCSI bus remains intact from
the server (initiator) to the terminator throughout the connection or
disconnection process.

Note:

Changing or moving the terminator disrupts the continuity of the SCSI

bus and interrupts any process on the bus.

Fibre Channel Interface

Attention: A Class I laser assembly, in the optical transceiver, is
mounted on the Ultrium Fibre Channel electronics card. This
laser assembly is registered with the Department of Health and
Human Services and is in compliance with IEC825.

To communicate with a server, the drive has one Fibre Channel interface (also
called a port). In accordance with the standards of the American National
Standards Institute (ANSI), the port runs Fibre Channel Protocol (which includes
SCSI commands on the Fibre Channel) with ANSI-defined Fibre Channel Tape
Support. The method by which the drive and server communicate is determined
by the type of topology in which they reside and the type of connection that you
choose.

Supported Topologies

The drive can be attached in a two-node configuration, either directly to a switch
as a public device (switched fabric) or directly to a host bus adapter (HBA) as a
private device. It can do so in a Point-to-Point topology (through an F_port) or
Arbitrated Loop topology (through an L_port or FL_port).

Unless you set the drive to force an explicit configuration (by using the FC
configuration/status connector; see “Change the Link Services of the Drive
(optional)” on page 21), the drive automatically configures to an L_port or an

Product Description 7

|

|

||||
|
|
|

|

|
|
|
|
|
|
|

|

|
|
|
|

|
|
|

N_port when it boots. The type of port to which it configures depends on whether
the drive recognizes the connection as a loop or a point-to-point connection:

v An L_port supports a Fibre Channel Arbitrated Loop connection to an NL_port

or FL_port.

v An N_port supports direct connection to another N_port or to an F_port (for

example, a director-class switch) in a point-to-point topology.

Regardless

of the port to which you connect the drive, it automatically configures

to a public device (through an F_port or FL_port to a switch) or to a private device
(through an L_port by using direct attachment to a server).

Table 2 lists the topologies in which the drive can operate, the Fibre Channel server
connections that are available, and the port through which communication must
occur.

Table 2. Choosing the port for your topology and Fibre Channel connection

Type of Topology

Type of Fibre Channel Connection to Server

Direct Connection

(Private)

Switched Fabric

(Public)

Fibre Channel-Arbitrated
Loop
(can

be Two-Node Arbitrated

Loop or Two-Node Switched
Fabric Loop; is limited to
two nodes)

L_Port FL_Port

Switched fabric
(two nodes)

N/A F_Port

Physical Characteristics

The drive attaches to Open Systems servers by using short-wave, multimode fiber
optic cables. All cables feature LC-duplex connectors and are designated as 50/125
(50 refers to the diameter of the optical fiber and 125 refers to the diameter of the
cable; both are measured in micrometers).

For a list of available cables, see “Parts List” on page 109.

Speed

The drive’s Fibre Channel interface facilitates data at 2 Gb/s (200 MB/s). It
automatically negotiates to a rate of 1 Gb/s (100 MB/s) if the system or switch to
which it connects does not support the 2-Gb rate (if this is the case, you may
experience performance degradation). You can force the drive to an explicit speed
by placing jumpers on the Fibre Channel (FC) configuration/status connector. For
more information, see “Change the Link Services of the Drive (optional)” on page

21.

Address Assignments

Each device on a Fibre Channel loop must have a Loop Identifier (LID) and a
corresponding Arbitrated Loop Physical Address (AL_PA) to communicate with
other devices in the topology. The AL_PA identifies the device on the loop. (LIDs
and their corresponding AL_PAs are listed in Table 3 on page 18 and Table 4 on
page 20.) Yo u can set an AL_PA by using one of two methods known as soft
addressing or hard addressing.

8 IBM TotalStorage Ultrium Tap e Drive

|
|

|
|

|
|

|
|
|

|
|
|

|

|

|

|

|||
|

|
|
|
|
|
|

||

||||

|

|

|
|
|
|

|

|

|
|
|
|
|
|
|

|

|
|
|
|
|
|

Soft addressing allows the drive to dynamically arbitrate the AL_PA with other
Fibre Channel devices on the loop. Hard addressing allows you to choose the LID,
which determines the corresponding AL_PA. The higher the AL_PA, the lower the
priority of the device.

Generally, servers (initiators) require that devices use hard addressing; they do not
support soft addressing. When setting addresses, assign the lowest AL_PA (and
thus the highest priority) to the server; assign the highest AL_PA (and thus the
lowest priority) to the drive.

To set soft or hard addressing, you must place jumpers on designated pins in the
drive’s LID/status connector (see (2 in Figure 5 on page 4). The pin
configuration for soft and hard addressing is defined in “Setting the Arbitrated
Loop Physical Address (Fibre Channel Drive Only)” on page 16.

World Wide Names

Each drive has an 8-byte World Wide Node Name and an 8-byte World Wide Port
Name that is assigned by IBM Manufacturing. The World Wide Node Name
identifies the drive’s SCSI logical unit; the World Wide Port Name identifies the
physical port on the drive. An enclosure queries the World Wide Names through
the LDI or RS-422 interface; a server queries the Names through the Fibre Channel
interface. The drive reports the World Wide Names to switches. Yo u can use the
World Wide Node Name or Wide Node Port Name to uniquely identify the drive
on a SAN.

When your drive is installed in a tape library, you can change the World Wide
Node Name and World Wide Port Name through the LDI or RS-422 interface. For
instructions, refer to the documentation for your tape library.

Installing, Removing, or Resetting a Drive on an Active Fibre
Channel

A Fibre Channel network supports dynamic drive attachment. When adding,
removing, or resetting a drive on an active server or SAN, perform the following
steps:

1. Quiesce the drive. The drive to be added, removed, or reset must not be
involved in activity.

2. Connect or disconnect the Fibre Channel cables to or from the drive.

Supported Device Drivers

Device drivers enable the drive to interact with a variety of servers. To properly
install an IBM device driver (if required), refer to the IBM Ultrium Device Drivers
Installation and User’s Guide. For applications that use other device drivers, see the
application’s documentation to determine which drivers to use.

IBM maintains the latest levels of device drivers and driver documentation for the
drive on the Internet. You can access this material by performing one of the
following procedures. (Note: If you do not have Internet access and you need

information about device drivers, contact your Marketing Representative.)

v Using a browser, type one of the following:

– http://www.ibm.com/storage
– ftp://ftp.software.ibm.com/storage/devdrvr
– ftp://207.25.253.26/storage/devdrvr

Product Description 9

|
|
|
|

|
|
|
|

|
|
|
|

|

|
|
|
|
|
|
|
|

|
|
|

|

|

|
|
|

|
|

|

v Using an IBM FTP site, enter the following specifications:

– FTP site: ftp.software.ibm.com
– IP Addr: 207.25.253.26
– Userid: anonymous
– Password: (use your current e-mail address)
– Directory: /storage/devdrvr

IBM

provides PostScript- and PDF-formatted versions of its documentation in the

/storage/devdrvr/doc directory:
v IBM_ultrium_tape_IUG.ps and IBM_ultrium_tape_IUG.pdf contain the current

version of the IBM Ultrium Device Drivers Installation and User’s Guide

v IBM_ultrium_tape_PROGREF.ps and IBM_ultrium_tape_PROGREF.pdf contain

the current version of the IBM Ultrium Device Drivers Programming Reference

Device

drivers and utilities for each supported server are beneath

/storage/devdrvr/ in the following directories (the device driver for the iSeries or
AS/400 server is included in the OS/400 operating system):

v AIX
v HPUX
v Linux
v Solaris
v Tru64
v Win2003
v Win2000

Specifications

The sections below give the physical, power, and environmental specifications for
the drive. Specifications for tape cartridges are given in “Environmental and
Shipping Specifications for Tape Cartridges” on page 68.

Physical Specifications

Specification Measurement

Width 146.0 mm (5.75 in.) without bezel

148.3 mm (5.84 in.) with bezel

Length 205.5 mm (8.09 in.) without bezel

210.5 mm (8.29 in.) with bezel

Height 82.5 mm (3.25 in.) without bezel

84.8 mm (3.34 in.) with bezel

Weight (without a cartridge) 3 kg (6 lb 10 oz)

10 IBM TotalStorage Ultrium Tap e Drive

Power Specifications

Power Supply 5 V dc 12 V dc

Tolerance 10% 10%

Voltage Ripple/Noise
(50 Hz - 20 MHz)

60 mV pp 125 mV pp

Minimum Supply Current (steady state) 1.3 A 0.2 A

Maximum Supply Current (steady state) 3.0 A 1.1 A

Peak Supply Current (instantaneous power by power
supply)

3.3 A for 100 ms (15 W) 4.50 A for 2 ms (49.20 W)

Power Measurements Ultra-160 SCSI drive FC-2 Fibre Channel drive

Idle Mode (no cartridge) 10W 13W

Idle Mode (Cartridge loaded) 12W 15W

Reading and Writing (@5.46 m/s) 28W 30W

Environmental Specifications

Environmental Factor

Operating

(see Note 3)

Storage Shipping

Drive temperature

10 to 40°C

(50 to 104°F)

-40 to 60°C

(-40 to 140°F)

−40 to 60°C

(−40 to 140°F)

Relative humidity
(noncondensing)

20 to 80% 10 to 90% 10 to 90%

We t bulb temperature

26°C

(78.8°F)

26°C

(78.8°F)

26°C

(78.8°F)

Note: Measured in front of the bezel, near the air intake area (refer to Figure 6 on page 14).

Other Specifications

Maximum altitude 3048 m (10,000 ft) for operating and storage

12192 m (40,000 ft) for shipping

Extraction force 250 to 750 gms-force

Product Description 11

|

|||

|||

|||

|||
|

12 IBM TotalStorage Ultrium Tap e Drive

Installing the Drive

Depending on the type of enclosure, installation procedures may vary. Before
starting this installation, read these instructions and compare them to the drive
installation instructions for your enclosure.

Avoiding Drive Damage

To avoid static electricity damage when handling the drive, use the following
precautions:

v Limit your movement. Movement can cause static electricity to build around

you.

v Always handle the drive carefully. Never touch exposed circuitry.
v Prevent others from touching the drive.
v Before unpacking and installing the drive into an enclosure, touch its

static-protective packaging to an unpainted metal surface on the enclosure for at
least two seconds. This reduces static electricity in the packaging and your body.

v When possible, remove the drive from its static-protective packaging and install

it directly into an enclosure without setting it down. When this is not possible,
place the drive’s packaging on a smooth, level surface and place the drive on the
packaging.

v Do not place the drive on the cover of the enclosure or on any other metal

surface.

Installation Overview

__ 1. “Unpack the Drive” on page 14
__ 2. “Power Off the Enclosure” on page 14
__ 3. “Set the SCSI ID or Arbitrated Loop Physical Address” on page 15
__ 4. “Mount the Drive into an Enclosure” on page 23
__ 5. “Connect and Test Power to the Drive” on page 24
__ 6. “Connect the Internal SCSI or Fibre Channel Cable” on page 24
__ 7. “Connect the Internal LDI Cable (optional)” on page 24
__ 8. “Run Drive Diagnostics” on page 25
__ 9. “Install Device Drivers” on page 25
__ 10. “Connect the Enclosure’s External SCSI or Fibre Channel Interface to the

Server” on page 25

__ 11. “Connect the External LDI Interface to the Server (optional)” on page 26
__ 12. “Configure the Drive to the Server, Switch, or Hub” on page 26

© Copyright IBM Corp. 2004, 2005 13

|

Unpack the Drive

Unpack the drive and store the packaging for future moves or shipping.

Acclimate the Drive

Acclimation time is required if the temperature of the drive when unpacked is
different than the temperature of its operating environment (measured at the front
of the bezel near the air intake area as shown in Figure 6). The recommended
acclimation time is four hours after the drive has been unpacked or one hour after
any condensation that you can see has evaporated, whichever is greater. When
acclimating the drive, apply the following measures:

v If the drive is colder than its operating environment and the air contains

sufficient humidity, condensation may occur in the drive and damage it. When
the drive has warmed to the operating temperature range (greater than 10°C or
50°F) and no danger of condensation is present (the air is dry), warm the drive
more quickly by powering it on for 30 minutes. Use a diagnostic tape to test the
drive before inserting a tape that contains data.

v If the drive is hotter than its operating environment, the tape can stick to the

drive head. When the drive has cooled to the operating temperature range (less
than 40°C or 104°F), cool the drive more quickly by applying airflow for 30
minutes. Power-on the drive and use a diagnostic tape to test it before inserting
a tape that contains data.

If you are uncertain about whether the temperature of the drive is within the
recommended operating range or the humidity is sufficient to cause condensation,
acclimate the drive for the full four hours.

Power Off the Enclosure

__ 1. Power-off the enclosure (or the unit that provides power to the drive)
__ 2. Disconnect the power cord from both the electrical outlet and the enclosure.

a82ru003

Air Intake

Area

Figure 6. Temperature of the drive is taken near the air intake area

14 IBM TotalStorage Ultrium Tap e Drive

|

Set the SCSI ID or Arbitrated Loop Physical Address

See instructions in the sections that follow to set a SCSI ID for a SCSI drive or an
Arbitrated Loop Physical Address for a Fibre Channel drive.

Setting the SCSI ID (SCSI Drive Only)

Yo u can set the SCSI ID in one of three ways:

v By placing jumpers on the SCSI ID connector
v By using a SCSI ID switch that is connected to the SCSI ID connector
v By issuing a command from the library to set the SCSI ID through the drive’s

LDI interface

Setting the SCSI ID with Jumpers

The SCSI ID can be set on the drive by installing 2 mm jumpers on the drive’s
SCSI ID connector (see 2 in Figure 4 on page 3). Your drive may come set to a
default SCSI configuration, with jumpers already installed. To change the default
SCSI configuration, contact your sales or technical support representative. Yo u can
change the SCSI ID by rearranging, adding, or removing jumpers.

To set the SCSI ID:

__ 1. Locate the SCSI ID connector (see 2 in Figure 4 on page 3).
__ 2. Before attaching the SCSI bus cable to the server, determine the SCSI ID.

Make sure that the ID is not being used by another device.

__ 3. Referring to Figure 7, find the ID number that you chose then place jumpers

on the connector pins as shown (use a pair of needle-nose pliers to connect
the jumpers to the pins that are shaded).

Note:

If you set the SCSI ID to 15, the drive will not necessarily be set to

that ID; instead, the drive will expect to receive the SCSI ID through a
command over its LDI interface.

Setting the SCSI ID with a SCSI ID Switch

If your enclosure uses a SCSI ID switch (rather than jumpers), connect the switch
to the drive’s SCSI ID connector (see 2 in Figure 4 on page 3). If any jumpers are
preinstalled, be sure to remove them before connecting the switch. The SCSI ID

Figure 7. SCSI ID settings on the SCSI ID connector

Installing 15

|

|
|

switch must be compatible with the drive’s SCSI ID connector and must make an
electrical connection between the same pins as the jumpers to achieve the same
corresponding SCSI ID.

Setting the SCSI ID through the LDI Interface

If the drive is being installed into a tape library, a command can be issued from
the library to set the drive’s SCSI ID through the LDI interface. Make sure that the
SCSI ID is set to 15 (see Figure 7 on page 15). When configured to accept its SCSI
ID through the LDI interface, the drive does not respond to SCSI commands until
it receives a SET

™

CONFIGURATION command through the interface.

Supplying TERMPOWER (SCSI Drive Only)

To supply TERMPOWER to the bus, locate one of the five jumpers shipped with
the drive and place it on the SCSI ID connector as shown in the following figure.
Place the jumper on the pins that are shaded.

A67E0049

Attention

SCSI termination must be provided externally to the drive.

Setting the Arbitrated Loop Physical Address (Fibre Channel
Drive Only)

Each device on a Fibre Channel loop must have an Arbitrated Loop Physical
Address (AL_PA) to communicate. The AL_PA identifies the device on the loop. To
set the drive’s AL_PA, you must place jumpers on specific pins in the drive’s loop
identifier (LID)/status connector. The placement of the jumpers indicates whether
you want to choose the LID yourself (each LID corresponds to a specific AL_PA)
or whether you want the drive to choose the AL_PA by arbitrating it with other
devices on the loop. Valid LIDs and their corresponding AL_PAs are provided in
this section.

Note:

A Loop ID is part of a contiguous range of values; valid AL_PA values are

not in a contiguous range.

In addition to establishing the AL_PA, by moving Feature Switch 3 on the drive to
ON or off you can set the drive so that it provides one of the following functions:

v Status about the Fibre Channel loop (through the use of external indicators in an

enclosure)

v Additional LIDs

The

sections that follow describe how to select the AL_PA. They also describe how

to set Feature Switch 3 so that the drive gives status about the loop or provides
additional LIDs.

Setting the Loop ID to Provide Status About the Loop

If Feature Switch 3 on the drive is set to OFF (see 1 in Figure 8 on page 17), the
LID/status connector 2 has the following definition:

v Pins 1, 2, 3, 4, 7, and 8 are inputs and are used to set the LID.
v Pins 5 and 6 are used as outputs:

16 IBM TotalStorage Ultrium Tap e Drive

|

|

|
|
|
|
|
|
|
|

|
|

|
|

|
|

|

|
|
|

|
|
|

|

|

– Pin 5 has three states: off (ground), on (3.3 V), and alternating (between off and

on). Pin 5 will be off if the drive does not detect light on the Fibre Channel
connector, if (while communicating as an L_port) the drive does not complete
the Loop Initialization Protocol (LIP), or if (while communicating as an
N_port) the drive does not complete logging in to the host or switch. Pin 5
will be on if the drive detects light, successfully completes the LIP process, or
logs in to another port. After the drive has completed the LIP process, the pin
will be alternating when the drive is receiving SCSI commands, and the pin
will be on when the drive is not receiving SCSI commands.

– Pin 6 indicates that the drive detects light. If pin 6 is on but pin 5 is off, this

could indicate communication problems across the fiber cable.

– If the drive is installed in an enclosure, pins 5 and 6 may be used to support

external indicators, such as light-emitting diodes (LEDs), on the enclosure.

Note:

If indicators are used on an enclosure, the drive does not report error

codes 8 and F (Fibre Channel problems) to the single-character display.
Instead, pins 5 and 6 signal to the indicators that there is a problem.

v

Pin 9 is ground.

To set the AL_PA:

__ 1. Determine an unused AL_PA for the drive and refer to Table 3 on page 18

for its corresponding LID.

__ 2. Locate the LID/status connector on the drive (see 2 in Figure 8).
__ 3. Place jumpers on pins 1, 2, 3, 4, 7, and 8 as shown in Table 3 on page 18.

By using hard addressing, you can specify one of 62 valid AL_PAs for the
drive. If you place jumpers on the four top and bottom pins on the right (a
total of eight pins), the drive gets the AL_PA from a field in its vital product
data (VPD). (A tape library can set the AL_PA in the VPD through the LDI
interface.) If you do not place jumpers on any pins, the drive uses soft
addressing to determine the AL_PA.

Figure 8. Setting the Loop ID and the AL_PA. The feature switches are located on the bottom

of the drive.

Installing 17

|

|
|

|

|
|
|
|
|
|
|
|
|

|
|

|
|

|
|
|

|

|

|
|
|
|
|

|
|
|
|
|
|

Table 3. ID Settings that provide status about the loop. The table lists the AL_PAs, corresponding LIDs, and
definitions of the jumpers on the connector pins. Feature Switch 3 must be set to OFF.

AL_PA LID

Pin

(see

Notes)

AL_PA LID

Pin

(see

Notes)

1 2 3 4 7 8 1 2 3 4 7 8

use soft

addressing

0 - - - - - - B2 20 G - - - - -

E8 1 - - - - - G B1 21 G - - - - G

E4 2 - - - - G - AE 22 G - - - G -

E2 3 - - - - G G AD 23 G - - - G G

E1 4 - - - G - - AC 24 G - - G - -

E0 5 - - - G - G AB 25 G - - G - G

DC 6 - - - G G - AA 26 G - - G G -

DA 7 - - - G G G A9 27 G - - G G G

D9 8 - - G - - - A7 28 G - G - - -

D6 9 - - G - - G A6 29 G - G - - G

D5 A - - G - G - A5 2A G - G - G -

D4 B - - G - G G A3 2B G - G - G G

D3 C - - G G - - 9F 2C G - G G - -

D2 D - - G G - G 9E 2D G - G G - G

D1 E - - G G G - 9D 2E G - G G G -

CE F - - G G G G 9B 2F G - G G G G

CD 10 - G - - - - 98 30 G G - - - -

CC 11 - G - - - G 97 31 G G - - - G

CB 12 - G - - G - 90 32 G G - - G -

CA 13 - G - - G G 8F 33 G G - - G G

C9 14 - G - G - - 88 34 G G - G - -

C7 15 - G - G - G 84 35 G G - G - G

C6 16 - G - G G - 82 36 G G - G G -

C5 17 - G - G G G 81 37 G G - G G G

C3 18 - G G - - - 80 38 G G G - - -

BC 19 - G G - - G 7C 39 G G G - - G

BA 1A - G G - G - 7A 3A G G G - G -

B9 1B - G G - G G 79 3B G G G - G G

B6 1C - G G G - - 76 3C G G G G - -

B5 1D - G G G - G 75 3D G G G G - G

B4 1E - G G G G - 74 3E G G G G G -

B3 1F - G G G G G

use AL_PA

from VPD

3F G G G G G G

Notes:

1. G means that the pin is jumpered to ground.

2. - means that the pin is not jumpered.

18 IBM TotalStorage Ultrium Tap e Drive

|

|
|

||

|
||

||

|
|

|||||||||||||

|
|

||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

|||||||||||||||||

||||||||

||
|

|||||||

|
|
|

|

Setting the Loop ID to Provide Additional Loop IDs

If Feature Switch 3 on the drive is set to ON (see 1 in Figure 8 on page 17), the
LID/status connector 2 has the following definition:

v Pins 1 through 7 are used to set the LID.
v Pin 8 overrides pins 1 through 7. If you place a jumper on pin 8, the drive uses

its vital product data (VPD) to set the AL_PA. A tape library can set the AL_PA
in VPD through the LDI interface.

v Pin 9 is ground.

Note: Feature Switch 3 does not support LEDs on an enclosure. Therefore, when

Feature Switch 3 is set to ON, the drive can report Fibre Channel problems
(error codes 8 and F) on the single-character display, but not by using the
enclosure’s external indicators.

To set the AL_PA:

__ 1. Determine an unused AL_PA address for the drive and refer to Table 4 on

page 20 for its corresponding LID.

__ 2. Locate the LID/status connector on the drive (see 2 in Figure 8 on page

17).

__ 3. Place jumpers on pins 1 through 7 as shown in Table 4 on page 20 or on pin

8.

Installing 19

|
|
|

|

|
|
|

|

|
|
|
|

|
|
|
|
|
|
|

|

Table 4. ID settings that provide additional Loop IDs. The table lists the AL_PAs, corresponding LIDs, and definitions
of the jumpers on the connector pins. Feature Switch 3 must be set to ON.

AL_PA LID

Pin

(see

Notes)

AL_PA LID

Pin

(see

Notes)

1 2 3 4 5 6 7 1 2 3 4 5 6 7

EF 0 - - - - - - - B1 21 - G - - - - G

E8 1 - - - - - - G AE 22 - G - - - G -

E4 2 - - - - - G - AD 23 - G - - - G G

E2 3 - - - - - G G AC 24 - G - - G - -

E1 4 - - - - G - - AB 25 - G - - G - G

E0 5 - - - - G - G AA 26 - G - - G G -

DC 6 - - - - G G - A9 27 - G - - G G G

DA 7 - - - - G G G A7 28 - G - G - - -

D9 8 - - - G - - - A6 29 - G - G - - G

D6 9 - - - G - - G A5 2A - G - G - G -

D5 A - - - G - G - A3 2B - G - G - G G

D4 B - - - G - G G 9F 2C - G - G G - -

D3 C - - - G G - - 9E 2D - G - G G - G

D2 D - - - G G - G 9D 2E - G - G G G -

D1 E - - - G G G - 9B 2F - G - G G G G

CE F - - - G G G G 98 30 - G G - - - -

CD 10 - - G - - - - 97 31 - G G - - - G

CC 11 - - G - - - G 90 32 - G G - - G -

CB 12 - - G - - G - 8F 33 - G G - - G G

CA 13 - - G - - G G 88 34 - G G - G - -

C9 14 - - G - G - - 84 35 - G G - G - G

C7 15 - - G - G - G 82 36 - G G - G G -

C6 16 - - G - G G - 81 37 - G G - G G G

C5 17 - - G - G G G 80 38 - G G G - - -

C3 18 - - G G - - - 7C 39 - G G G - - G

BC 19 - - G G - - G 7A 3A - G G G - G -

BA 1A - - G G - G - 79 3B - G G G - G G

B9 1B - - G G - G G 76 3C - G G G G - -

B6 1C - - G G G - - 75 3D - G G G G - G

B5 1D - - G G G - G 74 3E - G G G G G -

B4 1E - - G G G G - 73 3F - G G G G G G

B3 1F - - G G G G G 72 40 G - - - - - -

B2 20 - G - - - - - 71 41 G - - - - - G

6E 42 G - - - - G - 39 61 G G - - - - G

6D 43 G - - - - G G 36 62 G G - - - G -

6C 44 G - - - - G - 35 63 G G - - - G G

6B 45 G - - - G - G 34 64 G G - - G - -

6A 46 G - - - G G - 33 65 G G - - G - G

69 47 G - - - G G G 32 66 G G - - G G -

67 48 G - - G - - - 31 67 G G - - G G G

66 49 G - - G - - G 2E 68 G G - G - - -

65 4A G - - G - G - 2D 69 G G - G - - G

20 IBM TotalStorage Ultrium Tap e Drive

|

|
|

||

|
||

||

|
|

|||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

Table 4. ID settings that provide additional Loop IDs (continued). The table lists the AL_PAs, corresponding LIDs,
and definitions of the jumpers on the connector pins. Feature Switch 3 must be set to ON.

AL_PA LID

Pin

(see

Notes)

AL_PA LID

Pin

(see

Notes)

1 2 3 4 5 6 7 1 2 3 4 5 6 7

63 4B G - - G - G G 2C 6A G G - G - G -

5C 4C G - - G G - - 2B 6B G G - G - G G

5A 4D G - - G G - G 2A 6C G G - G G - -

59 4E G - - G G G - 29 6D G G - G G - G

56 4F G - - G G G G 27 6E G G - G G G -

55 50 G - G - - - - 26 6F G G - G G G G

54 51 G - G - - - G 25 70 G G G - - - -

53 52 G - G - - G - 23 71 G G G - - - G

52 53 G - G - - G G 1F 72 G G G - - G -

51 54 G - G - G - - 1E 73 G G G - - G G

4E 55 G - G - G - G 1D 74 G G G - G - -

4D 56 G - G - G G - 1B 75 G G G - G - G

4C 57 G - G - G G G 18 76 G G G - G G -

4B 58 G - G G - - - 17 77 G G G - G G G

4A 59 G - G G - - G 10 78 G G G G - - -

49 5A G - G G - G - 0F 79 G G G G - - G

47 5B G - G G - G G 08 7A G G G G - G -

46 5C G - G G G - - 04 7B G G G G - G G

45 5D G - G G G - G 02 7C G G G G G - -

43 5E G - G G G G - 01 7D G G G G G - G

3C 5F G - G G G G G SA 7E G G G G G G -

3A 60 G G - - - - - SA 7F G G G G G G G

Notes:

1. G means that the pin is jumpered to ground.

2. - means that the pin is not jumpered.

3. SA means soft addressing.

Change the Link Services of the Drive (optional)

Yo u can optionally change the link services (for example, the speed and type of
topology) of your Fibre Channel drive. If you choose not to alter the link services,
the drive defaults to a negotiated speed and operation in an FC-AL topology with
a direct connection to the server.

In the following procedure, note that:

v Pin 5 is disconnected and is not represented in Table 5 on page 22.
v Pin 9 is ground.

To change the type of topology and the speed of the Fibre Channel drive:

__ 1. Determine the type of topology in which you want to operate the drive and

refer to Table 5 on page 22 for its corresponding pin configuration.

__ 2. Determine the speed at which you want the drive to operate and refer to

Table 5 on page 22 for its corresponding pin configuration.

__ 3. Locate the Fibre Channel (FC) configuration/status connector on the drive

(see 1 in Figure 9 on page 22).

Installing 21

|
|

||

|
||

||

|
|

|||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|||||||||||||||||||

|
|
|
|

|

|
|
|
|
|

|

|

|

|
|
|
|
|
|
|

__ 4. Place jumpers on the pins that you identified in steps 1 on page 21 and 2 on

page 21.

Table 5. Topology and speed settings for the drive

Fibre Channel

Characteristic

Pin

1 2 3 4 5 through 8

Speed Selection

Drive uses VPD values that
can be updated by the LDI
or RS-422 (the default value
is Negotiated)

- - X X X

2 Gb (200 MB/s) - G X X X

1 Gb (100 MB/s) G - X X X

Negotiated (the drive
automatically negotiates to
the highest common speed)

G G X X X

Topology Selection

Drive uses VPD values that
can be updated by the LDI
or RS-422 (the default value
is the NL_port)

X X - - X

L_Port X X - G X

N_Port X X G - X

NL_Port (the drive
automatically selects and
configures the topology)

X X G G X

Notes:

1. G means that the pin is jumpered to ground.

2. - means that the pin is not jumpered.

3. X means that the setting of the pin does not matter.

Figure 9. Location of the Fibre Channel (FC) configuration/status connector. The view is from

the rear of the drive.

22 IBM TotalStorage Ultrium Tap e Drive

|

|
|

|

|
|

|

|

|
|

|

|||||

|

|
|
|
|

|||||

||||||

||||||

|
|
|

|||||

|

|
|
|
|

|||||

||||||

||||||

|
|
|

|||||

|

|

|

|
|
|

|

Mount the Drive into an Enclosure

The drive may be shipped with or without a front bezel (see 1 in Figure 10).

When mounting the drive:

v Use an appropriate screw length.
v Ensure that no objects such as screw heads, cables, or adjacent devices, are

pressing against the frame.

v Do not obstruct the ventilation slots at the rear of the drive.
v Allow sufficient space for accessing the drive’s front panel controls.

To

mount the drive into an enclosure:

__ 1. Remove the cover of your enclosure (refer to the instructions in the

documentation provided with your enclosure).

__ 2. Place the drive into the enclosure so that the tape load compartment of the

drive faces the tape load compartment of the enclosure.

__ 3. Insert two M3 screws into the mounting holes 2 of the two side brackets

located on the left and right sides of the chassis.

Attention

When inserted into the drive, the length of the mounting screws must not
exceed 3.5 mm (0.14 in.) inside the chassis. If the length exceeds this
measurement, the drive may become damaged.

2

1

< 3.5 mm (0.14 in.)

a82ru004

Figure 10. Mounting holes on drive. The holes are located on both sides of the drive. The

drive is shown with a front bezel.

Installing 23

|
|

|

|

|

|
|

|

|

|

|
|

|
|

|
|
|

|
|
|
||

|
|

||

Connect and Test Power to the Drive

The drive does not contain its own power source; it must be powered externally.

To connect and test power to the drive:

__ 1. Ensure that the enclosure (or unit that supplies power to the drive) is

powered off.

__ 2. Ensure that the power cord is disconnected from both the enclosure and the

power outlet.

__ 3. Connect the enclosure’s internal power cable to the power connector on the

drive (see 3 in Figure 4 on page 3).

__ 4. Connect the power cord to the enclosure and to the electrical outlet.
__ 5. Review the location of the Single-character Display (SCD) and the Status

Light in Figure 3 on page 2 (if your drive does not have a bezel, note that
the bulb of the Status Light is recessed and the light is not visible until lit).
To ensure that the drive is receiving power, watch for the following while
turning on the power to the enclosure:

v The SCD presents a series of random characters, then becomes blank (not

lit).

Attention

If the SCD does not come on, the drive may not be getting power.

v The Status Light briefly becomes solid amber, then becomes solid green.

__ 6. Power-off the enclosure.
__ 7. Disconnect the power cord from both the enclosure and the electrical outlet.

Connect the Internal SCSI or Fibre Channel Cable

Connect the enclosure’s internal SCSI cable to the SCSI connector on the drive (see
1 in Figure 4 on page 3).

If you are using a Fibre Channel drive, connect the enclosure’s internal Fibre
Channel cable to the Fibre Channel connector on the drive (see 5 in Figure 5 on
page 4).

Connect the Internal LDI Cable (optional)

Note: Use this step only if you are installing the drive into a library control

system. The drive uses the Library/Drive Interface (LDI) to communicate
with a tape library.

Connect the enclosure’s internal LDI cable to the LDI connector on the drive (see
4 in “Rear Panel of the SCSI Drive” on page 3 or 6 in Figure 5 on page 4).

24 IBM TotalStorage Ultrium Tap e Drive

|
|

|

|

|
|

|
|

|
|

|

|
|
|
|
|

|
|
|

|
||

|
|

|

|

|

|
|

|
|
|

|

Run Drive Diagnostics

__ 1. Replace the cover on the enclosure.
__ 2. Connect the power cord to both the enclosure and the electrical outlet.
__ 3. Power-on the enclosure.
__ 4. Run one or more of the following drive diagnostics:

v “Function Code 1: Run Drive Diagnostics” on page 33
v “Function Code 6: Run SCSI Wrap Test” on page 37).
v “Function Code 7: Run RS-422 Wrap Test” on page 38

If

an error code appears on the single-character display (SCD), go to Table 15

on page 75. If no error appears, continue to the next step.

__ 5. Power-off the enclosure.
__ 6. Disconnect the power cord from both the enclosure and the electrical outlet.

Install Device Drivers

For information about installing device drivers, refer to the documentation for your
enclosure.

Connect the Enclosure’s External SCSI or Fibre Channel Interface to
the Server

Follow the instructions in the sections that follow to connect the drive to a server.

Connect the External SCSI Interface to the Server

To connect the enclosure to the SCSI bus:
__ 1. Connect an external SCSI bus cable to both the enclosure and the server (for

the location of the connectors, refer to the documentation for your enclosure
and server).

__ 2. Run the appropriate SCSI attachment verification procedure from your

server (for instructions, refer to the IBM Ultrium Device Drivers Installation
and User’s Guide). If a SCSI error occurs, refer to “Using Sense Data” on page

79.

If you want to power a device on or off while it is connected to the same SCSI bus
as a drive, you can do so if, during the power-on cycle, you quiesce all devices
(including the drive) on the bus.

Connect the External Fibre Channel Interface to the Server

To connect the enclosure to the Fibre Channel interface:
__ 1. Connect an external fiber cable to both the enclosure and the appropriate

attachment (server, switch, or hub). For the location of the connectors and
for information about attaching the fiber cable, refer to the documentation
for your enclosure and for your server, switch, or hub.

Note:

A drive with a Fibre Channel interface can be ordered with several

lengths of fiber cabling, up to 61 m (200 ft). For ordering information,
see Table 16 on page 109.

Installing 25

|

|

|

|

|

|
|
|
|

|
|
|

__ 2. Run the appropriate Fibre Channel attachment verification procedure from

your server (for instructions, refer to the IBM Ultrium Device Drivers
Installation and User’s Guide). If a SCSI error occurs, refer to “Using Sense
Data” on page 79.

Connect the External LDI Interface to the Server (optional)

Use this step only if your enclosure requires an LDI interface.

To perform a checkout of the drive, connect the enclosure’s external LDI cable to
the server (for the location of the external LDI connector, refer to the
documentation for the enclosure).

Configure the Drive to the Server, Switch, or Hub

To configure the SCSI drive to the server, or to configure the Fibre Channel drive
to a server, switch, or hub, refer to the documentation for that server, switch, or
hub.

The drive is now ready for use.

26 IBM TotalStorage Ultrium Tap e Drive

|
|
|
|

|
|

Operating the Drive

Operating the drive involves using the following front panel items:

v Single-character Display (SCD)
v SCD Dot
v Status Light
v Unload Button

Single-character Display (SCD)

The SCD (3 in “Front Panel of the Drive” on page 2) presents a single-character
code for:

v Error conditions and informational messages
v Diagnostic or maintenance functions (while in maintenance mode only)

“Error

Codes and Messages” on page 75 lists the codes for error conditions and

informational messages. If multiple errors occur, the code with the highest priority
(represented by the lowest number) displays first. When the error is corrected, the
code with the next highest priority displays, and so on until no errors remain.

“Diagnostic and Maintenance Functions” on page 32 lists the single-character codes
that represent diagnostic or maintenance functions. To initiate a function the unit
must be in maintenance mode.

The SCD is blank during normal operation.

SCD Dot

If a drive dump is present while the drive is in maintenance mode, a single red dot

illuminates in the lower right corner of the SCD (

8

). To copy the dump, see

“Function Code 5: Copy Drive Dump” on page 36.

The SCD Dot turns off when you obtain the dump (by using an FMR tape, a SCSI
command, or a library command).

© Copyright IBM Corp. 2004, 2005 27

Status Light

The Status Light (1 in Figure 3 on page 2) is a light-emitting diode (LED) that
provides information about the state of the drive. The light can be green or amber,
and (when lit) solid or flashing. Table 6 lists the conditions of the Status Light and
Single-character Display (SCD) and provides an explanation of what each condition
means.

Table 6. Meaning of Status Light and Single-character Display (SCD)

If the

Status Light

is...

and the

SCD is...

Meaning

Off Off The drive has no power or is powered off.

Green Off The drive is powered on and in an idle state.

Flashing
Green

Off The drive is reading from the tape, writing to the tape, rewinding the tape, locating data

on the tape, loading the tape, or unloading the tape.

Flashing
Green

Off The drive contains a cartridge during the power-on cycle. In this case, the drive

completes POST and slowly rewinds the tape (the process may take up to ten minutes).
The light stops blinking and becomes solid when the drive completes the recovery and is
ready for a read or write operation. To eject the cartridge, press the unload button.

Amber Displaying

Error Code

The drive is displaying error code(s) from the error code log on the SCD. For more
information, see “Function Code 9: Display Error Code Log” on page 39 and “Error
Codes and Messages” on page 75.

Amber Red

numbers,
letters, or
segments

The drive is powering on, resetting, or in maintenance mode.

Amber Flashing

0

The drive is exiting from maintenance mode. For more information, see “Function Code
0: Exit Maintenance Mode” on page 32.

Amber Flashing

selected

function

The drive is executing the selected function while in maintenance mode.

Flashing
Amber once
per second

Displaying

error code

An error occurred and the drive or media may require service, or it may require cleaning.
Note the code on the SCD, then go to Table 15 on page 75 to determine the action that is
required.

Flashing
Amber once
per second

Displaying

C

The drive needs cleaning.

Flashing
Amber
twice per
second

Displaying

Function

Code

8

or Off

The drive is updating firmware.

1

The SCD will display a

8

if using an FMR cartridge.
The SCD will be off if using the SCSI interface. For more information, see “Updating
Firmware” on page 46.

Flashing
Amber
twice per
second

Off The drive detected an error and is performing a firmware recovery. It will reset

automatically.

Flashing
Amber
twice per
second

Flashing

C

The drive is requesting a cartridge to be loaded.

28 IBM TotalStorage Ultrium Tap e Drive

Table 6. Meaning of Status Light and Single-character Display (SCD) (continued)

If the

Status Light

is...

and the

SCD is...

Meaning

Flashing
Amber
twice per
second

Off There is a drive dump in flash memory.

1

Power should not be removed from the drive until the microcode update is complete. The drive indicates that the

update is complete by resetting and performing POST.

Unload Button

The Unload Button (2 in Figure 3 on page 2) performs the following functions:

Table 7. Functions that the Unload Button performs

Unload Button Function How to Initiate the Function

Rewind the tape into the
cartridge and eject the
cartridge from the drive

Press the Unload Button once. The Status Light flashes green while the drive is
rewinding and unloading.
Note: During a rewind and eject operation, the drive does not accept SCSI commands
from the server.

Place the drive in
maintenance mode

Ensure that the drive is unloaded. Then, within two seconds, press the Unload Button
three times. The drive is in maintenance mode when the Status Light becomes solid

amber and

0

appears in the SCD.
Note: While in maintenance mode, the drive does not accept SCSI interface
commands.

Scroll through the
maintenance functions

While in maintenance mode, press the Unload Button once per second to increment
the display characters by one. When you reach the character of the diagnostic or
maintenance function that you want (see “Diagnostic and Maintenance Functions” on
page 32), press and hold the Unload Button for three seconds.

Exit maintenance mode

Press the Unload Button once per second until

0

displays. Then press and hold the
Unload Button for three seconds. Maintenance mode is exited when the Status Light
becomes solid green and the SCD becomes blank.

Force a drive dump (part of
the maintenance mode)

Attention: If the drive detects a permanent error and displays an error code, it
automatically forces a drive dump (also known as a save of the firmware trace). If
you force a drive dump, the existing dump will be overwritten and data will be lost.
After you force a drive dump, do not turn off the power to the drive or you may lose
the dump data.

Choose one of the following procedures:
v If the drive is in maintenance mode (Status Light is solid amber), refer to “Function

Code 4: Force a Drive Dump” on page 35.

v If the drive is in operating mode (Status Light is solid or flashing green), press and

hold the Unload Button for ten seconds.

If

captured dump data exists, the drive places it into a dump area (for information

about retrieving the data, see “Obtaining a Drive Dump” on page 84).

Reset the drive Press and hold the Unload Button on the drive for ten seconds. The drive saves a

dump of the current drive state, then reboots to allow communication. Do not cycle
power as this will erase the contents of the dump.

Operating 29

Inserting a Tape Cartridge

To insert a tape cartridge:

1. Ensure that the drive is powered-on.

2. Ensure that the write-protect switch is properly set (see “Write-Protect Switch”

on page 55).

3. Grasp the cartridge so that the write-protect switch faces you (see 1 in

Figure 11).

4. Slide the cartridge into the tape load compartment.

Notes:

a. If the cartridge is already in an ejected position and you want to reinsert it,

remove the cartridge then insert it again.

b. If the cartridge is already loaded and you cycle the power (turn it off, then

on), the tape will reload.

a82ru005

Figure 11. Inserting a cartridge into the drive

30 IBM TotalStorage Ultrium Tap e Drive

Removing a Tape Cartridge

To remove a tape cartridge:

1. Ensure that the drive is powered-on.

2. Press the Unload Button. The drive rewinds the tape and partially ejects the

cartridge. The Status Light flashes green while the tape rewinds, then goes out
before the cartridge partially ejects.

3. After the cartridge partially ejects, grasp the cartridge and remove it.

Whenever you unload a tape cartridge, the drive writes any pertinent information
to the cartridge memory.

Mid-tape Recovery

If a power cycle or reset occurs while a cartridge is loaded, the drive will slowly
rewind the tape and eject the cartridge.

Cleaning the Drive Head

Attention

When cleaning the drive head, use the IBM TotalStorage LTO Ultrium
Cleaning Cartridge (part number 35L2087). Yo u may use another LTO
cleaning cartridge, but it may not meet the standards of reliability established
by IBM.

Clean the drive head whenever

C

displays on the Single-character Display and
the Status Light is flashing amber once per second. It is not recommended that you
clean the drive head on a periodic basis; only when the drive requests to be
cleaned.

To clean the head, insert the cleaning cartridge into the tape load compartment (see
“Front Panel of the Drive” on page 2). The drive performs the cleaning
automatically in less than two minutes then ejects the cartridge.

Note: The drive will automatically eject an expired cleaning cartridge.

The IBM TotalStorage LTO Ultrium Cleaning Cartridge is valid for 50 uses.

Operating 31

|

Diagnostic and Maintenance Functions

The drive can:

v Run diagnostics
v Test write and read functions
v Test a suspect tape cartridge
v Update its own firmware
v Perform other diagnostic and maintenance functions

The drive must be in maintenance mode to perform these functions.

Attention

Maintenance functions cannot be performed concurrently with read or write
operations. While in maintenance mode, the tape drive does not accept SCSI
commands from the server. The tape drive does accept LDI or RS-422
commands.

Entering Maintenance Mode

The drive must be in maintenance mode to run drive diagnostics or maintenance
functions. To place the unit in maintenance mode:

1. Make sure that no cartridge is in the drive.

2. Press the Unload Button three times within two seconds.

0

appears in the

Single-character Display (SCD), and the Status Light turns amber.

Note:

If a cartridge is in the tape drive, it will eject the first time that you press

the Unload Button and the drive will not be placed in maintenance
mode. To continue placing the drive in maintenance mode, perform the
preceding step.

Maintenance

functions cannot be performed concurrently with read or write

operations. While in maintenance mode, the drive does not receive SCSI
commands from the server.

Function Code 0: Exit Maintenance Mode

Function Code

0

makes the drive available for reading and writing data.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode.”

2. Press and hold the Unload Button for 3 or more seconds to take the drive out
of maintenance mode. The Status Light turns off.

v If no error is detected,

0

temporarily appears in the SCD, then goes blank.

The drive then exits maintenance mode.

v If an error is detected, the SCD shows an error code but still exits

maintenance mode. To determine the error, locate the code in Table 15 on
page 75. To clear the error, turn the power off, then on again.

The drive also exits maintenance mode automatically after it completes a
maintenance function or after 10 minutes if no action has occurred.

32 IBM TotalStorage Ultrium Tap e Drive

Function Code 1: Run Drive Diagnostics

Approximate Run Time = 20 minutes per loop

Total Number of Loops = 10

Function Code

1

runs tests that determine whether the drive can properly load

and unload cartridges, and read and write data.

The diagnostic loops ten times. Press the Unload Button to stop the diagnostic and
exit maintenance mode. Pressing the Unload Button once will abort the test at the
end of the current test loop. Pressing the Unload Button twice will abort the test
immediately.

Attention

For this test, insert only a scratch (blank) data cartridge or a cartridge that
may be overwritten. During the test, the drive overwrites the data on the
cartridge.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

1

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select function

1

. The SCD changes to a flashing

C

.

4. Insert a scratch (blank) data cartridge that is not write-protected (or the tape

drive exits maintenance mode). The SCD changes to a flashing

1

and the test

begins.

Note:

If you inserted an invalid or write-protected tape cartridge, error code

7

appears in the SCD. The tape drive unloads the cartridge and exits

maintenance mode.

v If no error is detected, the diagnostic will loop and begin again. To stop the

loop, press the Unload Button for one second and release. When the loop

ends,

0

temporarily appears in the SCD. The drive rewinds and unloads
the cartridge, and then exits maintenance mode. The solid amber Status Light
turns off.

v If an error is detected, the Status Light flashes amber and the drive posts an

error code to the SCD. To determine the error, locate the code in Table 15 on
page 75. The tape drive unloads the tape cartridge and exits maintenance
mode. To clear the error, turn the power off, then on again.

Operating 33

|
|
|
|

Function Code 2: Update Drive Firmware from FMR Tape

Attention

When updating drive firmware, do not power-off the drive until the update
is complete or the firmware may be lost.

Function Code

8

loads drive firmware from a field microcode replacement

(FMR) tape.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

8

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select the function. The SCD changes to a flashing

C

.

4. Insert the FMR tape cartridge (or the tape drive exits maintenance mode). The

SCD changes to a flashing

8

. The tape drive loads the updated firmware
from the FMR tape into its erasable programmable read-only memory (EPROM)
area.

v If the update completes successfully, the tape drive rewinds and unloads the

FMR tape, resets itself, and is ready to use the new firmware. The drive
automatically reboots.

v If the update fails, the tape drive posts an error code to the SCD. To

determine the error, locate the code in Table 15 on page 75. The drive then
unloads the FMR tape and exits maintenance mode. Contact IBM Technical
Support for problem determination or machine replacement.

34 IBM TotalStorage Ultrium Tap e Drive

Function Code 3: Create FMR Tape

Function Code

3

copies the drive’s field microcode replacement (FMR) data to a

scratch data cartridge.

Attention

For this function, insert only a scratch (blank) data cartridge or a cartridge
that may be overwritten. During the test, the drive overwrites the data on the
cartridge.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

3

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select the function. The SCD changes to a flashing

C

.

4. Insert a scratch (blank) data cartridge that is not write protected (or the tape

drive exits maintenance mode). The SCD changes to a flashing

3

. The tape

drive copies the FMR data to the scratch data cartridge.

Note:

If you inserted an invalid or write-protected tape cartridge, error code

7

appears in the SCD. The tape drive unloads the cartridge and exits

maintenance mode.

v If the tape drive creates the FMR tape successfully, it rewinds and unloads

the new tape, exits maintenance mode, and the tape is ready to use .

v If the tape drive fails to create the FMR tape, it displays an error code. To

determine the error, see Table 15 on page 75. The tape drive then unloads the
FMR tape, exits maintenance mode.

Function Code 4: Force a Drive Dump

Function Code

8

performs a dump of data collected by the drive (this process is

also known as saving a microcode trace).

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

8

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select the function. The drive performs the dump. The SCD shows

0

, then
goes blank. To access the contents of the dump, see “Function Code 5: Copy
Drive Dump” on page 36.

Note:

Yo u can also force a drive dump when the tape drive is in normal

operating mode. Simply press and hold the Unload Button for ten
seconds.

Operating 35

Function Code 5: Copy Drive Dump

Function Code

5

copies data from a drive dump (captured in Function Code 4)

to the beginning of a scratch (blank) data cartridge.

Attention

For the

5

-

1

function, insert only a scratch (blank) data cartridge or a
cartridge that may be overwritten. During the test, the drive overwrites the
data on the cartridge.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second to cycle through the following
functions:

v

5

-

0

: no function

v

5

-

1

: copy dump to tape

v

5

-

8

: copy dump to flash memory

v

5

-

3

: erase flash memory

If you cycle past the desired code, press the Unload Button once per second
until the code reappears.

3. Press and hold the Unload Button for three or more seconds, then release it to

select one of the above functions. The SCD changes to a flashing

C

.

4. Insert a scratch (blank) data cartridge that is not write protected (or the tape
drive exits maintenance mode). The SCD flashes the selection number while
performing the function.

Note: If you inserted an invalid or write-protected tape cartridge, error code

7

appears in the SCD. The tape drive unloads the cartridge and exits

maintenance mode.

v If the copy operation completes successfully, the tape drive rewinds and

unloads the tape, and exits maintenance mode.

v If the copy operation fails, an error code appears in the SCD. To determine

the error, locate the code in Table 15 on page 75. The tape drive unloads the
tape cartridge and exits maintenance mode.

36 IBM TotalStorage Ultrium Tap e Drive

Function Code 6: Run SCSI Wrap Test

Approximate Run Time = 10 seconds per loop

Number of Loops = This test runs until stopped by pressing the Unload Button.

Function Code

6

performs a check of the SCSI circuitry from and to the SCSI

connector.

Note: This test requires that the drive be terminated by either the terminator on

the connector or at the end of the bus. Before you select this function,
disconnect the SCSI cable of the drive that is closest to the server. Then,
attach the SCSI wrap plug to that SCSI connector.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

6

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Make sure that the SCSI wrap plug is connected to one of the SCSI connectors
at the rear of the drive.

4. Make sure that the drive is terminated at one of its SCSI connectors or at the
SCSI bus.

5. Press and hold the Unload Button for three or more seconds, then release it to
select the function. The drive automatically starts the test (one loop of which
lasts for less than one second).

v If no error is detected, the test will loop and begin again. To stop the loop,

press the Unload Button for one second and release. When the loop ends,

function code

0

temporarily appears in the Single-character Display. The

drive then exits maintenance mode. Disconnect the SCSI wrap plug.

v If an error is detected, the test stops, error code

8

appears in the SCD. To

determine the error, locate

8

in Table 15 on page 75. To clear the error, turn

the power off, then on again.

Operating 37

Function Code 7: Run RS-422 Wrap Test

This test causes the drive to perform a check of the circuitry from and to the LDI
or RS-422 connector.

Before selecting this function, attach an LDI or RS-422 wrap plug to the drive’s LDI
or RS-422 connector (in place of the LDI or RS-422 cable).

1. Make sure that no cartridge is in the drive.

2. Within a 1.5-second interval, press the Unload Button three times. The Status

Light becomes solid amber, which means that the drive is in maintenance
mode.

3. Press the Unload Button once per 1.5 seconds until

7

appears in the

Single-character Display (SCD). If you cycle past

7

, continue to press the

Unload Button until it displays again.

4. To select the function, press and hold the Unload Button for three seconds.

After you select the function,

7

flashes and the drive automatically starts the

test.
v If the test is successful, it loops and begins again. To half the test, press the

Unload Button. The test continues to the end of its loop and then stops. The

drive then displays

0

and exits maintenance mode.

v If the test fails,

9

displays, the test stops, and the drive exits maintenance

mode. To resolve the error, locate

9

in Table 15 on page 75

Function Code 8: Unmake FMR Tape

Function Code

8

erases the field microcode replacement (FMR) data and
rewrites the cartridge memory on the tape. This converts the cartridge into a valid
scratch (blank) data cartridge.

1. Place the drive in maintenance mode. For instructions, see “Entering

Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

8

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select function

8

. The SCD changes to a flashing

C

.

4. Insert the FMR data cartridge (or the tape drive exits maintenance mode). The

SCD changes to a flashing

8

. The tape drive erases the firmware on the tape
and rewrites the header in the cartridge memory to change the cartridge to a
valid scratch (blank) data cartridge:

v If the operation is successful, the tape drive displays function code

0

,
rewinds and unloads the newly converted scratch data cartridge, and exits
maintenance mode.

v If the operation is not successful, an error code displays. To determine the

error, locate the code in Table 15 on page 75. To clear the error, turn the
power off, then on again.

38 IBM TotalStorage Ultrium Tap e Drive

Function Code 9: Display Error Code Log

Function Code

9

displays the last ten error codes, one at a time (the codes are

ordered; the most recent is presented first and the oldest is presented last). If there

are no errors in the log, function code

0

displays in the Single-character Display

(SCD).

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

9

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to
view the most recent error codes.

4. Press the Unload Button again to view successive error codes. Let two to three
seconds pass between each depression.

5. After viewing all error codes, exit this function and maintenance mode by
pressing the Unload Button again.

Function Code A: Clear Error Code Log

Function Code

A

erases the contents of the error code log.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

A

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select the function.

A

flashes in the SCD, followed by

0

. The tape drive
erases all errors from the error code log. The tape drive exits maintenance
mode.

Function Code C: Insert Cartridge into Tape Drive

This function cannot be selected by itself, but is part of other maintenance
functions (such as Run Tape Drive Diagnostics and Create FMR Tape) that require
a tape cartridge to be inserted.

Operating 39

Function Code E: Test Cartridge & Media

Approximate Run Time = 15 minutes per loop

Total Number of Loops = 10

Function Code

E

performs tests that determine whether a suspect cartridge and

its magnetic tape are acceptable.

The diagnostic loops ten times. Press the Unload Button to stop the diagnostic and
exit maintenance mode. Pressing the Unload Button once will abort the test at the
end of the current test loop. Pressing the Unload Button twice will abort the test
immediately.

Attention

When you perform this test, data on the suspect tape will be overwritten.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

E

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select the function. The SCD changes to a flashing

C

.

4. Ensure that the write-protect switch on the suspect cartridge is off, then insert
the cartridge (or the tape drive exits maintenance mode). The SCD changes to

E

. The tape drive runs the tests.

v If no error is detected, the test will loop and begin again. To stop the loop,

press the Unload Button for one second and release. When the loop ends,

0

temporarily appears in the SCD. The drive rewinds the tape, unloads the
cartridge, and exits maintenance mode.

v If an error is detected the test stops,

6

or

7

appears in the SCD (another

code could appear). To determine the error, locate

6

or

7

in Table 15 on
page 75. The drive unloads the tape cartridge, exits maintenance mode. To
clear the error, turn the power off, then on again.

40 IBM TotalStorage Ultrium Tap e Drive

|
|
|
|

Function Code F: Write Performance Test

Approximate Run Time = 5 minutes

Total Number of Loops = 10

Function Code

F

performs tests to ensure that the drive can read from and write

to tape.

The diagnostic loops ten times. Press the Unload Button to stop the diagnostic and
exit maintenance mode. Pressing the Unload Button once will abort the test at the
end of the current test loop. Pressing the Unload Button twice will abort the test
immediately.

Attention

For this test, insert only a scratch (blank) data cartridge or a cartridge that
may be overwritten. During the test, the drive overwrites the data on the
cartridge.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

F

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select the function. The SCD changes to a flashing

C

.

4. Insert a scratch (blank) data cartridge that is not write-protected (or the tape

drive exits maintenance mode). The SCD changes to a flashing

F

. The tape

drive runs the tests.

Note:

If you inserted an invalid or write-protected tape cartridge,

7

appears
in the SCD. The tape drive unloads the cartridge and exits maintenance
mode.

v If no error is detected, the test will loop and begin again. To stop the loop,

press the Unload Button for one second and release. When the loop ends,

0

temporarily appears in the SCD. The drive rewinds and unloads the tape,
partially ejects the cartridge, then exits maintenance mode. The solid amber
Status Light turns off.

v If the write performance is degraded less than 94%, the Status Light flashes

amber, the tape drive posts an error code to the SCD. To determine the error,
locate the code in Table 15 on page 75. The tape drive unloads the cartridge
and exits maintenance mode. To clear the error, turn the power off, then on
again.

Operating 41

|

|

|

|
|

|
|
|
|
|

|
|
|
||

|
|

|
|

|
|
|

|

|

|

|
|

|
|
|

|

|
|
|
|

|
|
|
|
|

|

Function Code H: Test Head

Approximate Run Time = 10 minutes

Total Number of Loops = 10

Function Code

H

performs tests to ensure that the tape drive’s head and

tape-carriage mechanics work correctly.

The diagnostic loops ten times. Press the Unload Button to stop the diagnostic and
exit maintenance mode. Pressing the Unload Button once will abort the test at the
end of the current test loop. Pressing the Unload Button twice will abort the test
immediately.

Attention

For this test, insert only a scratch (blank) data cartridge or a cartridge that
may be overwritten. During the test, the drive overwrites the data on the
cartridge.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

H

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select the function. The SCD changes to a flashing

C

.

4. Insert a scratch (blank) data cartridge that is not write-protected (or the tape

drive exits maintenance mode). The SCD changes to a flashing

H

. The tape

drive runs the tests.
v If no error is detected, the test will loop and begin again. To stop the loop,

press the Unload Button for one second and release. When the loop ends,

0

temporarily appears in the SCD. The drive rewinds the tape and unloads the
cartridge. The drive then exits maintenance mode.

v If an error is detected the test stops, error code

5

appears in the SCD. To

determine the error, locate

5

in Table 15 on page 75. The drive unloads the
tape cartridge and exits maintenance mode. To clear the error, turn the power
off, then on again.

42 IBM TotalStorage Ultrium Tap e Drive

|

|

|

|
|

|
|
|
|

Function Code J: Fast Read/Write Test

Approximate Run Time = 5 minutes

Total Number of Loops = 10

Function Code

J

performs tests to ensure that the drive can read from and write

to tape.

The diagnostic loops ten times. Press the Unload Button to stop the diagnostic and
exit maintenance mode. Pressing the Unload Button once will abort the test at the
end of the current test loop. Pressing the Unload Button twice will abort the test
immediately.

Attention

For this test, insert only a scratch (blank) data cartridge or a cartridge that
may be overwritten. During the test, the drive overwrites the data on the
cartridge.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

J

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select the function. The SCD changes to a flashing

C

.

4. Insert a scratch (blank) data cartridge that is not write-protected (or the tape

drive exits maintenance mode). The SCD changes to a flashing

J

. The tape

drive runs the tests.

Note:

If you inserted an invalid or write-protected tape cartridge,

7

appears
in the SCD. The tape drive unloads the cartridge and exits maintenance
mode.

v If no error is detected, the test will loop and begin again. To stop the loop,

press the Unload Button for one second and release. When the loop ends,

0

temporarily appears in the SCD. The drive rewinds and unloads the tape,
partially ejects the cartridge, then exits maintenance mode. The solid amber
Status Light turns off.

v If an error is detected, the Status Light flashes amber, the tape drive posts an

error code to the SCD. To determine the error, locate the code in Table 15 on
page 75. The tape drive unloads the cartridge and exits maintenance mode.
To clear the error, turn the power off, then on again.

Operating 43

|

|
|
|
|

Function Code L: Load/Unload Test

Approximate Run Time = 15 seconds per loop

Total Number of Loops = 10

Function Code

L

tests the drive’s ability to load and unload a tape cartridge.

The diagnostic loops ten times. To stop the diagnostic and exit maintenance mode,
press the Unload Button once to abort the test.

Attention

Even though no data is written during this test, it is recommended that you
use a blank (scratch) cartridge for this test.

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press the Unload Button once per second until

L

appears in the SCD. (If you
cycle past the desired code, press the Unload Button once per second until the
code reappears.)

3. Press and hold the Unload Button for three or more seconds, then release it to

select the function. The SCD changes to a flashing

C

.

4. Insert a scratch (blank) data cartridge that is not write-protected (or the tape

drive exits maintenance mode). The SCD changes to a flashing

L

. The tape

drive runs the tests.
v If no error is detected, the test will loop and begin again. To stop the loop,

press the Unload Button for one second and release. When the loop ends,

0

temporarily appears in the SCD. The drive rewinds the tape and unloads the
cartridge. The drive then exits maintenance mode.

v If an error is detected the test stops,

6

appears in the SCD. To determine

the error, locate

6

in Table 15 on page 75. The drive unloads the tape
cartridge and exits maintenance mode. To clear the error, turn the power off,
then on again.

44 IBM TotalStorage Ultrium Tap e Drive

|

|
|

Function Code P: Enable Post Error Reporting

When selected, deferred-check conditions are reported to the host. Therefore,
temporary errors are reported in the sense data. This selection is normally used as

a request from support personnel. Default is

U

(disabled).

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press and hold the Unload Button for three seconds while

U

appears in the

SCD. The SCD changes to

P

then exits maintenance mode.

Function Code U: Disable Post Error Reporting

When selected, turns Post Error reporting off. Deferred-check conditions
(temporary errors) are NOT reported to Host (normal mode of drive operation).

Default is

U

(disabled).

1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 32.

2. Press and hold the Unload Button for three seconds while

P

appears in the

SCD. The SCD changes to

U

then exits maintenance mode.

Operating 45

Updating Firmware

Attention:

When updating firmware, do not power-off the drive until the update is
complete, or the firmware may be lost.

Periodically check for updated levels of drive firmware by visiting the web at

http://www.ibm.com/storage/lto. Update drive firmware using:

v The SCSI interface
v The LDI or RS-422 interface
v The ITDT tool
v The LTO-TDX tool
v A field microcode replacement (FMR) tape cartridge

For

instructions on obtaining a new firmware image or FMR tape, visit

http://www.ibm.com/storage/lto. To update the firmware, refer to the following
sections.

Updating Firmware through the SCSI or Fibre Channel
Interface

Attention

SCSI drives and Fibre Channel drives require different firmware images.

When updating drive firmware by using the SCSI or Fibre Channel interface, the

procedure varies, depending on whether your server uses an IBM tape device
driver or a non-IBM tape device driver (such as a driver from Sun,
Hewlett-Packard, or Microsoft®).

For instructions about updating firmware from a server that uses an IBM tape
device driver, refer to the IBM Ultrium Device Drivers Installation and User’s Guide.

To update firmware from a server that uses a non-IBM tape device driver, refer to
the documentation for that device.

Updating Firmware through the Library/Drive Interface

The drive includes a firmware update feature that allows a tape library to
download firmware to the drive by using the Library/Drive Interface (LDI) while
the drive performs normal host operations on logical unit number (LUN) 0 of the
SCSI Protocol Interface. The update typically takes 63 seconds and a maximum of
140 seconds. The command may be received by the SCSI interface or the LDI
(RS-422) interface.

Note: If a Power-on Reset command is received while a cartridge is loaded in the

drive, the drive will respond with a Check Condition. It will not activate the
new code level until you cycle power, or until a Power-on Reset command is
received and the drive does not contain a cartridge.

46 IBM TotalStorage Ultrium Tap e Drive

|

|

|

|

ITDT SCSI Firmware Update, Dump Retrieval and Library/Drive
Test Tool

Attention

At the time of publication, the ITDT tool was not available. Register with
MySupport (http://www.ibm.com/support/mySupport) to be notified by email
when the tool becomes available, or periodically check the IBM support site
(http://www.ibm.com/storage/lto) .

A newly designed tool, ITDT, is a tool with multiple functional capability and is a

very quick, convenient and efficient method for both drive and library firmware
updates. As a note, both drive and library dump retrievals can be performed by
the tool as well. Currently, the tool is very similar to the LTO-TDX drive only
firmware update and drive dump retrieval tool (explained in detail later on in the
Tape Drive Update firmware paragraph in this section).

Below are some of the capabilities of this tool:
v Firmware update capability via SCSI to all IBM LTO Tape Drive and Tape

Library products.

v The tool does not require any special device drivers.
v The tool is available for most major platforms (Windows, AIX, SUN, Linux,

NetWare).

v The tool is capable of uploading drive and library dump files.
v The tool’s primary function is thoroughly testing a drive. However, if the library

is online to the server/host where the tool resides, ITDT will communicate with
the drive through the library to load and unload a test cartridge thereby
exercising some library functions.

v The tool scans the SCSI bus and will find and display for selection all IBM LTO

devices. The tool will not display and allow for selection any non-IBM device.

v Each function has ″Help″ selection which explains the required syntax as well as

a brief explanation of the particular function.

v A Readme text file will be posted with the .exe for a thorough explanation of

initial tool download information from the web as well as explanation of tool
capabilities.

v The tool is currently a ″command line″ tool with a simple entry by keying in the

executable name, itdt, from the directory where the tool is located.

In the following firmware update sections which explain each method in detail,
only a brief mention of ITDT will be made since the Readme text file will more
fully explain tool usage.

LTO-TDX: LTO SCSI and Fibre Drive Firmware Download &
LTO Drive Dump Upload Tool

The tool, LTO-TDX, is an alternative method for downloading LT O drive firmware
across the SCSI bus or fibre channel. In addition, this tool can be used to upload
LTO drive error dumps. The following information describes how to obtain the
tool and lists its capabilities.

v The tool supports all IBM LTO Generation 1, Generation 2, and Generation 3

SCSI and FC drives. The tool will not support any other manufacturer’s LTO
drive. The tool is available for three different operating systems:

Operating 47

|
|
|
|

– LTO-TDX_WinTool (for Windows operating systems)
– LTO-TDX_NWTool (for Netware operating systems)
– LTO-TDX_LxTool (for Linux operating systems)

v The tool can perform two functions:

1. Download firmware to the drive

2. Upload a dump of the drive firmware logs from the drive to a computer

system

v

The tool is distributed from the IBM web site. Download the tool by visiting

http://www.ibm.com/storage/support/lto/. The install package or an executable
file will be placed on the host system in a location chosen by the user.

v When the user opens the install package, he will be presented with a license

agreement that he must accept to proceed with the install. The user will also be
presented with a license anytime the executable file is copied to another location
where the firmware or dump folders do not exist. The tool will detect the
missing folders at launch and present the user license, assuming that this is the
first launch of a new copy of the tool. There will also be a function that allows
the user to view the license at will when he starts the tool.

v The Windows install package will create a directory for the tool on the user’s

hard disk and place the executable file (the tool) in that directory. The install
package will also load the file into the Programs Menu accessed via the ″Start″
button and put an icon on the desktop of the Windows operating system. The
install package will perform a similar function on any other operating system
that has a similar structure.

v Selection of the icon on the desktop or selection of the tool from the Program

Menu will start the tool and create the ″LT O Firmware″ and ″LTO Dumps″ files
in the directory with the executable tool file.

v The user must first put the firmware to be downloaded in the firmware folder.
v Any dumps created will be put in the dump folder.
v The tool will present a list of the supported devices on the bus. The tool will

allow selection of a target device and then perform the download or the dump
on the target device.

v The tool itself is a command line tool but it is menu driven and very simple to

use.

v The program displays are in English.
v The user is responsible to make sure the drive is not in use when firmware is

downloaded or a dump is taken. He also must remove any cartridge from the
drive or the firmware download function will not work.

v If the user does make a mistake, the program will respond with instructive error

messages.

v If no IBM LT O tape drives are on the bus, the tool will inform the user that

there are none before closing the tool window.

Firmware Download Function

v The tool is capable of displaying the current firmware level for any drive on the

bus.

v The tool does a check to see if a cartridge is in the drive (cartridge present

sensor activated). If a cartridge is present, an error will be posted and the user
will be asked to remove the cartridge.

v The tool downloads code to IBM LTO drives ONLY. The tool will recognize

ULT3580-TDX inquiry string devices as well as ULTRIUM-TDX devices. The
letter ″X″ could be 1, 2, or 3.

48 IBM TotalStorage Ultrium Tap e Drive

v The tool is capable of loading back level (older) code.
v The program presents the user with a numbered list of firmware files available

for selection from the LTO Firmware folder. The user can then select the number
of the firmware file for the program to load.

v After the firmware has been loaded into drive memory the drive automatically

reboots. The tool discourages the user from power cycling the drive before the

reboot is complete. A message is displayed saying ″Updating.....Please Wait″ until

the reboot is complete. A gauge displays progress.

v A ″Wait″ message is displayed on the user screen during firmware load.
v If the program tries to load code and it fails with a sense Key 5 and an

ASC/ASCQ of 82/83, the following wording is displayed: ″Bad Firmware
Detected. The firmware is the wrong type for your tape drive or the file is
corrupted.″ Verify that you are downloading the correct level of firmware then
repeat the procedure.

Drive Log Dump Function

v When the dump function is executed on a drive, the tool will read the existing

dump on the drive, force a dump, then read the forced dump. This will create
two dump files.

v The two dump files created by the dump function will be time stamped with

year, month, day, and seconds and contain the drive serial number. The first
dump file read has an ″A″ suffix. The second file produced has a ″B″ suffix.

v The Tool will place the files that are created in the ″LTO Dumps″ folder in the

directory with the tool.

v The tool creates the dump files with a file type of .dmp.

Operating 49

Updating the Firmware with an FMR Tape Cartridge

Attention: SCSI drives and Fibre Channel drives require different firmware
images.

Tip

After creating an FMR tape (see “Function Code 3: Create FMR Tape” on
page 35), the firmware of multiple drives can be updated with the same FMR
tape. After updating the drive firmware, unmake the FMR tape (see
“Function Code 8: Unmake FMR Tape” on page 38) and use it as a data
cartridge.

To update the drive’s firmware from an FMR tape cartridge:

1. Ensure that a cartridge is not loaded in the drive.

2. Place the drive in maintenance mode by pressing the Unload Button three

times within a two seconds. The Status Light becomes solid amber, which
means that the drive is in maintenance mode.

3. Press the Unload Button once per second until

8

displays, then press and

hold the button for three seconds. When

C

flashes, the drive is waiting for a

cartridge.

4. Insert the FMR tape cartridge.

8

flashes, the drive loads the updated

firmware from the cartridge, and the Status Light flashes amber. When the

update completes successfully,

0

displays and the cartridge automatically

ejects.

The

drive resets itself and automatically activates the new firmware.

If the update fails, an error code displays. To resolve the error, locate the code in
Table 15 on page 75.

50 IBM TotalStorage Ultrium Tap e Drive

Using Ultrium Media

To ensure that your IBM Ultrium Tape Drive conforms to IBM’s specifications for
reliability, use only IBM LTO Ultrium tape cartridges. Yo u may use other
LTO-certified data cartridges, but they may not meet the standards of reliability
that are established by IBM. The IBM TotalStorage LTO Ultrium 400 GB Data
Cartridge cannot be interchanged with the media used in other IBM non-LTO
Ultrium tape products.

Figure 12 shows the IBM TotalStorage LTO Ultrium 400 GB Data Cartridge and its
components.

1 LT O cartridge memory 4 Write-protect Switch
2 Cartridge door 5 Label area
3 Leader Pin 6 Insertion guide

Cartridge Compatibility

Table 8. Ultrium data and cleaning cartridge compatibility with Ultrium tape drive

IBM Ultrium Tape Drive

IBM TotalStorage LTO Ultrium Data Cartridges

400 GB

(Ultrium 3)

200GB

(Ultrium 2)

100GB

(Ultrium 1)

Ultrium 3 Read/Write Read/Write Read only

Ultrium 2 Read/Write Read/Write

Ultrium 1 Read/Write

Figure 12. The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge

© Copyright IBM Corp. 2004, 2005 51

Data Cartridge

The different generations of IBM TotalStorageUltrium data cartridges can be
identified by color:

v the Ultrium 3 Data Cartridge is slate blue
v the Ultrium 2 Data Cartridge is purple
v the Ultrium 1 Data Cartridge is black

All

three generations contain 1/2-inch, dual-coat, metal-particle tape.

Yo u can order tape cartridges with the bar code labels included, or you can order
custom labels. To obtain tape cartridges and bar code labels, see “Ordering Media
Supplies” on page 69.

The native data capacity of Ultrium data cartridges is as follows:
v The Ultrium 3 cartridge has a native data capacity of 400 GB (800 GB at 2:1

compression).

v The Ultrium 2 cartridge has a native data capacity of 200 GB (400 GB at 2:1

compression).

v The Ultrium 1 cartridge has a native data capacity of 100 GB (200 GB at 2:1

compression).

When

processing tape in the cartridges, Ultrium Tape Drives use a linear,

serpentine recording format. The Ultrium 3 drive reads and writes data on 704
tracks, sixteen tracks at a time. The Ultrium 2 drive reads and writes data on 512
tracks, eight tracks at a time. The Ultrium 1 drive reads and writes data on 384
tracks, eight tracks at a time. The first set of tracks (sixteen for Ultrium 3; eight for
Ultrium 2 and 1) is written from near the beginning of the tape to near the end of
the tape. The head then repositions to the next set of tracks for the return pass.
This process continues until all tracks are written and the cartridge is full, or until
all data is written.

The cartridge door 2 protects the tape from contamination when the cartridge is
out of the drive. Behind the door, the tape is attached to a leader pin 3. When
the cartridge is inserted into the drive, a threading mechanism pulls the pin (and
tape) out of the cartridge, across the drive head, and onto a non-removable take-up
reel. The head can then read or write data from or to the tape.

The write-protect switch 4 prevents data from being written to the tape
cartridge. For more information, see “Write-Protect Switch” on page 55.

The label area 5 provides a location to place a label. For more information, see
“Bar Code Label” on page 53.

The insertion guide 6 is a large, notched area that prevents the cartridge from
being inserted incorrectly.

Both generations of the LTO Ultrium Data Cartridge have a nominal cartridge life
of 5000 load and unload cycles.

Capacity Scaling

To control the capacity of the cartridge (for example, to obtain a faster seek time)
issue the SCSI command SET CAPACITY. For information about this command,
refer to the IBM TotalStorage Ultrium Tape Drive SCSI Reference.

52 IBM TotalStorage Ultrium Tap e Drive

Cleaning Cartridge

With each drive, a specially labeled IBM LT O Ultrium Cleaning Cartridge is
supplied to clean the drive head. The drive itself determines when a head needs to

be cleaned. It alerts you by displaying

C

on the Single-character Display. To
clean the head, insert the cleaning cartridge into the tape load compartment (see
Figure 11 on page 30). The drive performs the cleaning automatically. When the
cleaning is finished, the drive ejects the cartridge.

Note: The drive will automatically eject an expired cleaning cartridge.

To remove a cleaning cartridge, see “Unload Button” on page 29.

The IBM Cleaning Cartridges are valid for 50 uses. The cartridge’s LTO-CM chip
tracks the number of times that the cartridge is used.

Cartridge Memory Chip (LTO-CM)

All generations of the IBM LT O Ultrium Data Cartridges include a Linear
Tape-Open Cartridge Memory (LTO-CM) chip (1 in Figure 12 on page 51), that
contains information about the cartridge and the tape (such as the name of the
manufacturer that created the tape), as well as statistical information about the
cartridge’s use. The LTO-CM enhances the efficiency of the cartridge. For example,
the LTO-CM stores the end-of-data location which, when the next time this
cartridge is inserted and the Write command is issued, enables the drive to quickly
locate the recording area and begin recording. The LTO-CM also aids in
determining the reliability of the cartridge by storing data about its age, how many
times it has been loaded, and how many errors it has accumulated. Whenever a
tape cartridge is unloaded, the tape drive writes any pertinent information to the
cartridge memory. The storage capacity of the LTO-CM is 4096 bytes.

Bar Code Label

A bar code label contains:

v A volume serial number (VOLSER) that is human-readable
v A bar code that the library can read

Table 9. Bar code label requirements for Ultrium tape drives and libraries

Ultrium Tape Drive/Library Bar Code Label Requirements

3580 Not required

3581 Required with optional Bar Code Reader

3582 Required

3583 Required

3584 Required

When read by a library’s bar code reader, the bar code identifies the cartridge’s
VOLSER to the library. The bar code also tells the library whether the cartridge is a
data cartridge or cleaning cartridge. In addition, the bar code includes the
two-character media-type identifier Lx, where x equals 1, 2, or 3. L identifies the
cartridge as an LTO cartridge. 1 indicates that the cartridge is the first generation
of its type; 2 indicates that the cartridge is the second generation of its type; 3

Using Ultrium Media 53

|

|

indicates that the cartridge is the third generation of its type. Figure 13 shows a
sample bar code label for the LTO Ultrium Tape Cartridge.

Tape cartridges can be ordered with the labels included or with custom labels. To
order tape cartridges and bar code labels, see “Ordering Media Supplies” on page

69. The bar code for usage in IBM tape libraries must meet predefined
specifications. They include (but are not limited to):

v Eight uppercase alphanumeric characters, where the last two characters must be

L3, L2, or L1

v Label and printing to be non-glossy
v Nominal narrow line or space width of 0.423 mm (0.017 in.)
v Wide to narrow ratio of 2.75:1
v Minimum bar length of 11.1 mm (0.44 in.)

To

determine the complete specifications of the bar code and the bar code label,

visit the web at http://www.ibm.com/storage/lto (select LTO Support), or contact
your IBM Sales Representative.

When attaching a bar code label to a tape cartridge, place the label only in the
recessed label area (see 4 in Figure 12 on page 51). A label that extends outside
of the recessed area can cause loading problems in the drive.

Attention: Do not place any type of mark on the white space at either end of the
bar code. A mark in this area may prevent the library from reading the label.

Guidelines for Using Bar Code Labels

Apply the following guidelines whenever using bar code labels:
v Use only IBM-approved bar code labels on cartridges to be used in an IBM tape

library.

v Do not reuse a label or reapply a used label over an existing label.
v Before you apply a new label, remove the old label by slowly pulling it at a

right angle to the cartridge case.

v Use peel-clean labels that do not leave a residue after being removed. If there is

glue residue on the cartridge, remove it by gently rubbing it with your finger.
Do not use a sharp object, water, or a chemical to clean the label area.

v Examine the label before applying it to the cartridge. Do not use the label if it

has voids or smears in the printed characters or bar code (a library’s inventory
operation will take much longer if the bar code label is not readable).

v Remove the label from the label sheet carefully. Do not stretch the label or cause

the edges to curl.

a69i0082

L

TO123L3

Figure 13. Sample bar code label on the LTO Ultrium 3 Tape Cartridge. The volume serial

number (LTO123) and bar code are printed on the label.

54 IBM TotalStorage Ultrium Tap e Drive

v Position the label within the recessed label area (see 5 in Figure 12 on page

51).

v With light finger pressure, smooth the label so that no wrinkles or bubbles exist

on its surface.

v Verify that the label is smooth and parallel, and has no roll-up or roll-over. The

label must be flat to within 0.5 mm (0.02 in.) over the length of the label and
have no folds, missing pieces, or smudges.

v Do not place other machine-readable labels on other surfaces of the cartridge.

They may interfere with the ability of the drive to load the cartridge.

Write-Protect Switch

The position of the write-protect switch on the tape cartridge (see 1 in Figure 14)
determines whether you can write to the tape. If the switch is set to the:

v The locked position

(solid red), data cannot be written to the tape.

v The unlocked position (black void), data can be written to the tape.

If

possible, use your server’s application software to write-protect your cartridges

(rather than manually setting the write-protect switch). This allows the server’s
software to identify a cartridge that no longer contains current data and is eligible
to become a scratch (blank) data cartridge. Do not write-protect scratch (blank)
cartridges; the tape drive will not be able to write new data to them.

If you must manually set the write-protect switch, slide it left or right to the
desired position.

A67E0026

1

Figure 14. Setting the write-protect switch

Using Ultrium Media 55

Handling the Cartridges

Attention

Do not insert a damaged tape cartridge into the drive. A damaged cartridge
can interfere with the reliability of a drive and may void the warranties of the
drive and the cartridge. Before inserting a tape cartridge, inspect the cartridge
case, cartridge door, and write-protect switch for breaks.

Incorrect handling or an incorrect environment can damage cartridges or their

magnetic tape. To avoid damage to your tape cartridges and to ensure the
continued high reliability of your IBM LTO Ultrium Tape Drives, use the following
guidelines:

Provide Training

v Post procedures that describe proper media handling in places where people

gather.

v Ensure that anyone who handles tape has been properly trained in handling and

shipping procedures. This includes operators, users, programmers, archival
services, and shipping personnel.

v Ensure that any service or contract personnel who perform archiving are

properly trained in media-handling procedures.

v Include media-handling procedures as part of any services contract.
v Define and make personnel aware of data recovery procedures.

Ensure Proper Packaging

v When shipping a cartridge, use the original or better packaging.
v Always ship or store a cartridge in a jewel case.
v Use only a recommended shipping container that securely holds the cartridge in

its jewel case during transportation. Ultrium Turtlecases (by Perm-A-Store) have
been tested and found to be satisfactory (see Figure 15 on page 57). They are
available at http://www.turtlecase.com.

56 IBM TotalStorage Ultrium Tap e Drive

v Never ship a cartridge in a commercial shipping envelope. Always place it in a

box or package.

v If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure

the following:
– Place the cartridge in polyethylene plastic wrap or bags to protect it from

dust, moisture, and other contaminants.
– Pack the cartridge snugly; do not allow it to move around.
– Double-box the cartridge (place it inside a box, then place that box inside the

shipping box) and add padding between the two boxes (see Figure 16).

Provide Proper Acclimation and Environmental Conditions

v Before using a cartridge, let it acclimate to the normal operating environment for

1 hour. If condensation is visible on the cartridge, wait an additional hour.

v Ensure that all surfaces of a cartridge are dry before inserting it.

Figure 15. Tape cartridges in a Turtlecase

Figure 16. Double-boxing tape cartridges for shipping

Using Ultrium Media 57

v Do not expose the cartridge to moisture or direct sunlight.
v Do not expose recorded or blank cartridges to stray magnetic fields of greater

than 100 oersteds (for example, terminals, motors, video equipment, X-ray
equipment, or fields that exist near high-current cables or power supplies). Such
exposure can cause the loss of recorded data or make the blank cartridge
unusable.

v Maintain the conditions that are described in “Environmental and Shipping

Specifications for Tape Cartridges” on page 68.

Perform a Thorough Inspection

After purchasing a cartridge and before using it, perform the following steps:

v Inspect the cartridge’s packaging to determine potential rough handling.
v When inspecting a cartridge, open only the cartridge door. Do not open any

other part of the cartridge case. The upper and lower parts of the case are held
together with screws; separating them destroys the usefulness of the cartridge.

v Inspect the cartridge for damage before using or storing it.
v Inspect the rear of the cartridge (the part that loads first into the tape load

compartment) and ensure that there are no gaps in the seam of the cartridge
case (see 1 in Figure 17 and 4 in Figure 19 on page 62). If there are gaps in
the seam (see Figure 17), the leader pin may be dislodged. Go to “Repositioning
or Reattaching a Leader Pin” on page 61.

v Check that the leader pin is properly seated (see 2 in Figure 18 on page 61).
v If you suspect that the cartridge has been mishandled but it appears usable,

copy any data onto a good cartridge immediately for possible data recovery.
Discard the mishandled cartridge.

v Review handling and shipping procedures.

Figure 17. Checking for gaps in the seams of a cartridge

58 IBM TotalStorage Ultrium Tap e Drive

Handle the Cartridge Carefully

v Do not drop the cartridge. If the cartridge drops, slide the cartridge door back

and ensure that the leader pin is properly seated in the pin-retaining spring clips
(see 2 in Figure 18 on page 61). If the leader pin has become dislodged, go to
“Repositioning or Reattaching a Leader Pin” on page 61.

v Do not handle tape that is outside the cartridge. Handling the tape can damage

the tape’s surface or edges, which may interfere with read or write reliability.
Pulling on tape that is outside the cartridge can damage the tape and the brake
mechanism in the cartridge.

v Do not stack more than six cartridges.
v Do not degauss a cartridge that you intend to reuse. Degaussing makes the tape

unusable.

Using Ultrium Media 59

Examples of Cartridge Problems

Example: Split Cartridge Case (see Figure 17 on page 58)

The cartridge’s case is damaged. There is a high possibility of media damage and
potential loss. Perform the following steps:

1. Look for cartridge mishandling.

2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly

seat the pin (see “Repositioning a Leader Pin” on page 61). Then, immediately
use data recovery procedures to minimize chances of data loss.

3. Review media-handling procedures.

Example: Improper Placement of Leader Pin (see Figure 18 on page 61)

The leader pin is misaligned. Perform the following steps:

1. Look for cartridge damage.

2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly

seat the pin (see “Repositioning a Leader Pin” on page 61). Then, immediately
use data recovery procedures to minimize chances of data loss.

60 IBM TotalStorage Ultrium Tap e Drive

Repositioning or Reattaching a Leader Pin

Attention

Use a repaired tape cartridge only to recover data and move it to another
cartridge. Continued use of a repaired cartridge may void the warranties of
the drive and the cartridge.

If the leader pin in your cartridge becomes dislodged from its pin-retaining spring

clips or detaches from the tape, you must use the IBM Leader Pin Reattachment
Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if
you must remove more than seven meters (23 feet) of leader tape.) The sections
that follow describe each procedure.

Repositioning a Leader Pin

A leader pin that is improperly seated inside a cartridge can interfere with the
operation of the drive. Figure 18 shows a leader pin in the incorrect 1 and correct
2 positions.

To place the leader pin in its proper position, you will need the following tools:

v Plastic or blunt-end tweezers
v Cartridge manual rewind tool (from Leader Pin Reattachment Kit, part number

08L9129)

Figure 18. Leader pin in the incorrect and correct positions. The cartridge door is open and

the leader pin is visible inside the cartridge.

Using Ultrium Media 61

To reposition the leader pin, perform the following steps.

1. Slide open the cartridge door (1 in Figure 19) and locate the leader pin 2

(you may need to shake the cartridge gently to roll the pin toward the door).

2. With plastic or blunt-end tweezers, grasp the leader pin and position it in the

pin-retaining spring clips 3.

3. Press the leader pin gently into the clips until it snaps into place and is firmly
seated.

4. Close the cartridge door.

5. To rewind the tape, insert the cartridge manual rewind tool (1 in Figure 20)

into the cartridge’s hub 2 and turn it clockwise until the tape becomes taut.

6. Remove the rewind tool by pulling it away from the cartridge.

7. If you suspect that the cartridge has been mishandled but it appears useable,

copy any data onto a good cartridge immediately for possible data recovery.
Discard the mishandled cartridge.

Figure 19. Placing the dislodged leader pin into the correct position. The cartridge door is

open to show the leader pin.

Figure 20. Rewinding the tape into the cartridge

62 IBM TotalStorage Ultrium Tap e Drive

Reattaching a Leader Pin

The first meter of tape in a cartridge is leader tape. Once the leader tape has been
removed there is a possibility of tape breakage. After reattaching the leader pin,
transfer data from the defective tape cartridge. Do not reuse the defective tape
cartridge.

The Leader Pin Reattachment Kit contains three parts:
v Leader pin attach tool (see 1 in Figure 21). A plastic brace that holds the

cartridge door open.

v Cartridge manual rewind tool (see 2 in Figure 21). A device that fits into the

cartridge’s hub and lets you wind the tape into and out of the cartridge.

v Pin supplies (see 3 in Figure 21). Leader pins and C-clips.

Attention:

v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the

tape. Other methods of reattaching the pin will damage the tape, the drive, or
both.

v Use this procedure on your tape cartridge only when the leader pin detaches

from the magnetic tape and you must copy the cartridge’s data onto another
cartridge. Destroy the damaged cartridge after you copy the data. This
procedure may affect the performance of the leader pin during threading and
unloading operations.

v Touch only the end of the tape. Touching the tape in an area other than the end

can damage the tape’s surface or edges, which may interfere with read or write
reliability.

A67E0042

1

2

3

Figure 21. Leader Pin Reattachment Kit

Using Ultrium Media 63

The following procedure describes how to reattach a leader pin.

To reattach a leader pin by using the IBM Leader Pin Reattachment Kit:

1. Attach the leader pin attach tool (1 in Figure 22) to the cartridge 2 so that
the tool’s hook 3 latches into the cartridge’s door 4. Pull the tool back to
hold the door open, then slide the tool onto the cartridge. Open the tool’s
pivot arm 5.

Figure 22. Attaching the leader pin attach tool to the cartridge. To hold the cartridge door

open, hook the tool into the door and pull the tool back.

64 IBM TotalStorage Ultrium Tap e Drive

2. To find the end of the tape inside the cartridge, attach the cartridge manual

rewind tool (1 in Figure 23) to the cartridge’s hub 2 by fitting the tool’s
teeth between the teeth of the hub. Turn the tool clockwise until you see the
end of the tape inside the cartridge. Then, slowly turn the rewind tool
counterclockwise to bring the tape edge toward the cartridge door 3.

3. Continue to turn the rewind tool counterclockwise until approximately 13 cm
(5 in.) of tape hangs from the cartridge door. If necessary, grasp the tape and
pull gently to unwind it from the cartridge.

4. Remove the rewind tool by pulling it away from the cartridge. Set the tool
and the cartridge aside.

5. On the leader pin (1 in Figure 24), locate the open side of the C-clip 2.
The C-clip is a small black part that secures the tape 3 to the pin.

6. Remove the C-clip from the leader pin by using your fingers to push the clip
away from the pin. Set the pin aside and discard the clip.

Figure 23. Winding the tape out of the cartridge. Turn the cartridge manual rewind tool

clockwise to see the end of the tape, then turn it counterclockwise to bring the tape to the
cartridge door.

A67E0036

1

2

3

Figure 24. Removing the C-clip from the leader pin. Use your fingers to push the C-clip from

the leader pin.

Using Ultrium Media 65

7. Position the tape in the alignment groove of the leader pin attach tool (see 1

in Figure 25).

8. Place a new C-clip into the retention groove 2 (Figure 25) on the leader pin

attachment tool and make sure that the clip’s open side faces up.

9. Place the leader pin (from step 6 on page 65) into the cavity 3 (Figure 25) of

the leader pin attach tool.

Attention: To prevent the leader pin from rolling into the cartridge, in the
following step use care when folding the tape over the pin.

10. Fold the tape over the leader pin and hold it with your fingers (see Figure 25).

Note:

Use care to ensure that the tape is centered over the leader pin. Failure

to properly center the tape on the pin will cause the repaired cartridge
to fail. When the tape is properly centered, a 0.25-mm (0.01-in.) gap
exists on both sides of the pin.

11. Close the pivot arm 4 of the leader pin attach tool by swinging it over the

leader pin so that the C-clip snaps onto the pin and the tape.

12. Swing the pivot arm open and trim the excess tape 5 so that it is flush with
the reattached leader pin 6.

A67E0037

1

6

2

3

4

5

Figure 25. Attaching the leader pin to the tape

66 IBM TotalStorage Ultrium Tap e Drive

13. Use your fingers to remove the leader pin from the cavity 3 in the leader

pin attach tool.

14. Use the cartridge manual rewind tool to wind the tape back into the cartridge
(wind the tape clockwise). Ensure that the leader pin is latched by the
pin-retaining spring clips on each end of the leader pin.

15. Remove the rewind tool.

16. Remove the leader pin attach tool by lifting its end up and away from the

cartridge.

Attention

Use a repaired tape cartridge only to recover data and move it to another
cartridge. Continued use of a repaired cartridge may void the warranties of
the drive and the cartridge.

Using Ultrium Media 67

Environmental and Shipping Specifications for Tape Cartridges

Before you use a tape cartridge, acclimate it to the operating environment for 24
hours or the time necessary to prevent condensation in the drive (the time will
vary, depending on the environmental extremes to which the cartridge was
exposed).

The best storage container for the cartridges (until they are opened) is the original
shipping container. The plastic wrapping prevents dirt from accumulating on the
cartridges and partially protects them from humidity changes.

When you ship a cartridge, place it in its jewel case or in a sealed, moisture-proof
bag to protect it from moisture, contaminants, and physical damage. Ship the
cartridge in a shipping container that has enough packing material to cushion the
cartridge and prevent it from moving within the container.

Table 10 gives the environment for operating, storing, and shipping LTO Ultrium
Tape Cartridges.

Table 10. Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge

Environmental Specifications

Environmental Factor Operating Operational Storage

1

Archival Storage

2

Shipping

Temperature

10 to 45°C

(50 to 113°F)

16 to 32°C

(61 to 90°F)

16 to 25°C

(61 to 77°F)

−23 to 49°C

(−9 to 120°F)

Relative humidity
(non-condensing)

10 to 80% 20 to 80% 20 to 50% 5 to 80%

Maximum wet bulb
temperature

26°C

(79°F)

26°C

(79°F)

26°C

(79°F)

26°C

(79°F)

Notes:

1. Operational storage equals less than one year.

2. Archival storage equals one to ten years.

68 IBM TotalStorage Ultrium Tap e Drive

Disposing of Tape Cartridges

Under the current rules of the U.S. Environmental Protection Agency (EPA),
regulation 40CFR261, the LTO Ultrium Tape Cartridge is classified as
non-hazardous waste. As such, it may be disposed of in the same way as normal
office trash. These regulations are amended from time to time, and you should
review them at the time of disposal.

If your local, state, country (non-U.S.A.), or regional regulations are more
restrictive than EPA 40CFR261, you must review them before you dispose of a
cartridge. Contact your account representative for information about the materials
that are in the cartridge.

If a tape cartridge must be disposed of in a secure manner, you can erase the data
on the cartridge by using a high-energy ac degausser (use a minimum of 1200
oersted peak field over the entire space that the cartridge occupies). Degaussing
makes the cartridge unusable.

If you burn the cartridge and tape, ensure that the incineration complies with all
applicable regulations.

Ordering Media Supplies

Table 11 lists the cartridges and media supplies that you can order for the drive.

Table 11. Media supplies

Supply Item Methods of Ordering

IBM TotalStorage LTO Ultrium 400 GB Data
Cartridge

Bar code labels are pre-applied to cartridges.

v Order the cartridge from your IBM Sales Representative or any

authorized IBM Business Partner by specifying Machine Type
3589 Model 009. Specify the VOLSER characters that you want.

v Order as part number 96P1470 (color label) or 96P1471 (black

and white label) through an IBM-authorized distributor (for the
closest distributor, visit the web at
http://www.ibm.com/storage/media). Or, call 1-888-IBM-MEDIA.
Specify the VOLSER characters that you want.

IBM TotalStorage LTO Ultrium 400 GB Data
Cartridge

Order VOLSER labels separately.

v Order the cartridge from your IBM Sales Representative or any

authorized IBM Business Partner by specifying Machine Type
3589 Model 008.

v Order as part number 24R1922 through an IBM-authorized

distributor (for the closest distributor, visit the web at
http://www.ibm.com/storage/media). Or, call 1-888-IBM-MEDIA.
Specify the VOLSER characters that you want.

IBM TotalStorage LTO Ultrium 200 GB Data
Cartridge

Bar code labels are pre-applied to cartridges.

v Order the cartridge from your IBM Sales Representative or any

authorized IBM Business Partner by specifying Machine Type
3589 Model 006. Specify VOLSER characters you want.

v call 1-888-IBM-MEDIA.

IBM TotalStorage LTO Ultrium 200 GB Data
Cartridge

Order VOLSER labels separately (see
“Ordering Bar Code Labels” on page 71).

v Order the cartridge from your IBM Sales Representative or any

authorized IBM Business Partner by specifying Machine Type
3589 Model 007.

v call 1-888-IBM-MEDIA.

Using Ultrium Media 69

|
|

|

Table 11. Media supplies (continued)

Supply Item Methods of Ordering

IBM LT O Ultrium 100 GB Data Cartridge

Order VOLSER labels separately (see
“Ordering Bar Code Labels” on page 71).

v Order as part number 08L9120 through an IBM-authorized

distributor (for the closest distributor, visit the web at
http://www.ibm.com/storage/media), or

v if you do not have Internet access, order the cartridge from any

authorized IBM Business Partner or your IBM Sales
Representative, or

v call 1-888-IBM-MEDIA.

IBM TotalStorage LTO Ultrium Cleaning
Cartridge (universal cleaning cartridge for use

with Ultrium 1, Ultrium 2, and Ultrium 3
drives)

VOLSER labels are included.

v Order as part number 35L2086 through an IBM-authorized

distributor (for the closest distributor, visit the web at
http://www.ibm.com/storage/media), or

v if you do not have Internet access, order the cartridge from any

authorized IBM Business Partner or your IBM Sales
Representative, or

v call 1-888-IBM-MEDIA.

Leader Pin Reattachment Kit Order as part number 08L9129 through an IBM-authorized

distributor (for the closest distributor, visit the web at
http://www.ibm.com/storage/media).

Manual Rewind Tool Order as part number 08L9130 through an IBM-authorized

distributor (for the closest distributor, visit the web at
http://www.ibm.com/storage/media).

70 IBM TotalStorage Ultrium Tap e Drive

Ordering Bar Code Labels

The IBM TotalStorage 3580 Tape Drive does not require cartridge bar code labels.
However, if you use your data cartridges or cleaning cartridges in an IBM tape
library product, you may need cartridge bar code labels if your tape library
product requires them. Yo u can order these labels separately from the IBM Data
Cartridges and Cleaning Cartridges.

Yo u can order bar code labels directly from the authorized label suppliers in
Table 12.

Table 12. Authorized suppliers of custom bar code labels

In America In Europe and Asia

EDP/Colorflex
2550 W. Midway Blvd.
Broomfield, CO 80020
U. S. A.
Telephone: [phone]

http://www.colorflex.com/

EDP Europe, Ltd.
43 Redhills Road
South Woodham Ferrers
Chelmsford, Essex CM3 5UL
U. K.
Telephone: [phone]

http://www.edpeurope.com/media_labelling.htm

Dataware
P. O . Box 740947
Houston, TX 77274
U. S. A.
Telephone: [phone]

http://www.datawarelabels.com/

Dataware Labels Europe
Heubergstrasse 9
D-83052 Bruckmuhl-Gotting
Germany
Telephone: [phone]

http://www.datawarelabels.com/

NetC
P. O. Box 1067
Fairfield, CT 06825
U. S. A.
Telephone: [phone]

http://www.netcllc.com/

NetC Europe Ltd
To wn Farm Bungalow
The Pavement
North Curry
TA3 6LX
Somerset
U. K.
Telephone: [phone]
http://www.netclabels.co.uk

NetC Asia Pacific Pty Ltd
Locked Bag 1
Kenthurst
NSW 2156
Australia
Telephone: [phone]

http://www.netclabels.com.uk

Using Ultrium Media 71

72 IBM TotalStorage Ultrium Tap e Drive

Resolving Problems

If you encounter problems when running the drive, refer to Table 13. If the
problem is not identified in Table 13, refer to “Methods of Receiving Errors and
Messages” on page 74. The color and condition of the Status Light may also
indicate a problem. For more information, see “Status Light” on page 28.

Table 13. Troubleshooting tips

If the problem is this.... Do this....

A code displays on the
Single-character Display (SCD) and
the Status Light flashes amber.

The drive detected an error or is directing you to an informational message.
See Table 15 on page 75.

The Status Light or SCD never turns
on.

The drive has no power. Check the power at the power source. Connect
power to the drive (see “Connect and Test Power to the Drive” on page 24).
If the problem persists, replace the drive.

The drive will not load a tape
cartridge.

One of the following has occurred:
v A tape cartridge is already inserted. To remove the cartridge, press the

Unload Button. If the cartridge does not eject, turn off the power to the
drive, then turn it back on. After the Status Light becomes solid green,
press the Unload Button to eject the cartridge.

v The tape cartridge was inserted incorrectly. To properly insert a cartridge,

see “Inserting a Tape Cartridge” on page 30.

v The tape cartridge may be defective. Insert another tape cartridge. If the

problem exists for multiple cartridges, the drive is defective. Replace the
drive (see “Removing a SCSI Drive from an Enclosure” on page 93).

v The drive has no power. Connect power to the drive (see “Connect and

Test Power to the Drive” on page 24).

The drive will not unload the tape
cartridge.

The tape cartridge is stuck or is broken. Press the Unload Button. If the
cartridge does not eject, turn off the power to the drive, then turn it back on
(note that the mid-tape recovery could take up to ten minutes to complete).
If the cartridge still does not eject, contact IBM Support.

The server received TapeAlert flags. See “TapeAlert Flags,” on page 111.

The server reported SCSI problems
(such as selection or command
time-outs, or parity errors).

See “Fixing SCSI Bus Errors” on page 86.

The library reported an LDI or RS-422
communication problem with the
drive.

The LDI or RS-422 circuitry may be defective. Run the LDI or RS-422 wrap
test (“Function Code 7: Run RS-422 Wrap Test” on page 38). If the test runs
successfully but the problem persists, refer to your library’s service
documentation.

Codes display on the SCD, but the
Status Light does not turn on.

The drive is defective. Replace the drive (see “Removing a SCSI Drive from
an Enclosure” on page 93).

The drive does not respond to server
commands.

Press and hold the Unload Button on the drive for ten seconds to force a
drive dump. The drive will save the dump and then reboot to allow
communication to the drive to occur. Do not cycle power, as this will erase
the contents of the dump.

© Copyright IBM Corp. 2004, 2005 73

Methods of Receiving Errors and Messages

Use Table 14 as a guide for identifying error codes and message codes reported by
the drive, its enclosure (if applicable), or the server.

Note: The codes on the Single-character Display (SCD) have different meanings,

depending on whether they display during normal operations or while the
drive is in maintenance mode. Codes that occur during normal operations
are defined in Table 15 on page 75. Codes that occur while in maintenance
mode are defined in “Diagnostic and Maintenance Functions” on page 32.

Table 14. Methods of receiving errors and messages

If the error or message was

presented by.... Do this....

The enclosure’s display (if the drive is
enclosed in a library or autoloader)

Refer to the documentation for the enclosure.

The drive’s SCD and the Status Light
flashes amber

See Table 15 on page 75. To determine the meaning of Status Light activity,
see “Status Light” on page 28.

The drive’s SCD and the Status Light
is solid amber

See “Diagnostic and Maintenance Functions” on page 32. To determine the
meaning of Status Light activity, see “Status Light” on page 28.

SCSI log sense data (such as
TapeAlert flags) and SCSI drive sense
data at the server console

See “TapeAlert Flags,” on page 111, Table 15 on page 75, or “Using Sense
Data” on page 79.

Drive sense data sent to a library (if
the drive is enclosed in a library)

Refer to your library’s documentation, then see Table 15 on page 75.

The drive’s error log See Table 15 on page 75 and “Viewing the Drive Error Log” on page 85.

74 IBM TotalStorage Ultrium Tap e Drive

Error Codes and Messages

Table 15 gives descriptions of the errors and messages that pertain to the drive,
and tells what to do when you receive them.

Attention: If the drive detects a permanent error and displays an error code other

than

0

, it automatically performs a drive dump. If you force a drive dump, the
existing dump will be overwritten and data will be lost. After you force a drive
dump, do not turn off the power to the drive or you may lose the dump data.

Table 15. Error codes on the Single-character Display. To clear error and cycle power, press the Unload Button for
ten seconds. A drive dump will be created.

Error Code Cause and Action

0

No error occurred and no action is required. This code displays:

v When power is cycled (turned off, then on) to the tape drive.
v When diagnostics have finished running and no error occurred.

Note:

The Single-character Display is blank during normal operation of the tape drive.

1

Cooling problem. The tape drive detected that the recommended operating temperature was
exceeded. Perform one or more of the following actions:

v Ensure that the cooling fan is rotating and is quiet. If not, refer to your enclosure

documentation.

v Remove any blockage that prevents air from flowing freely through the tape drive.
v Ensure that the operating temperature and airflow is within the specified range (see “Physical

Specifications” on page 10).

v If the operating temperature is within the specified range and the problem persists, replace the

drive.

The

error code clears when you power-off the tape drive or place it in maintenance mode.

8

Power problem. The tape drive detected that the externally supplied power is approaching the
specified voltage limits (the tape drive is still operating) or is outside the specified voltage limits
(the tape drive is not operating). Perform the following action:

1. Ensure that the power connector is properly seated.

2. Ensure that the proper dc voltages are being applied within the tolerances allowed (see

“Physical Specifications” on page 10).

3. If the proper voltages are being applied but the problem persists, replace the unit.

The

error code clears when you power-off the tape drive or place it in maintenance mode.

3

Firmware problem. The tape drive determined that a firmware error occurred. Perform the
following action:

1. Collect a drive dump from one of the following:
Note: Do not force a new dump; the tape drive has already created one.

v Server’s SCSI interface by using a device driver utility or system tool (for instructions about

reading a drive dump from tape, visit the We b at http://www.ibm.com/storage/lto)

v Ultrium Tape Drive (to copy and read a drive dump, use “Function Code 5: Copy Drive

Dump” on page 36)

2.

Power the tape drive off and on, then retry the operation that produced the error.

3. If the problem persists, download new firmware and retry the operation.

4. If the problem persists, send the drive dump that you collected in step 1 to your IBM Support

Center.

The

error code clears when you power-off the tape drive or place it in maintenance mode.

Resolving Problems 75

Table 15. Error codes on the Single-character Display (continued). To clear error and cycle power, press the Unload
Button for ten seconds. A drive dump will be created.

Error Code Cause and Action

8

Firmware or tape drive problem. The tape drive determined that a firmware or tape drive
hardware failure occurred. Perform the following action:

1. Collect a drive dump from one of the following:
Note: Do not force a new dump; one already exists.

v Server’s SCSI interface by using a device driver utility or system tool (for instructions about

reading a drive dump from tape, visit the We b at http://www.ibm.com/storage/lto)

v Ultrium Tape Drive (to copy and read a drive dump, use “Function Code 5: Copy Drive

Dump” on page 36)

2.

Power the tape drive off and on, then retry the operation that produced the error. The error

code clears when you power-off the tape drive or place it in maintenance mode.

3. If the problem persists, download new firmware and retry the operation; if new firmware is
not available, replace the drive.

5

Tape drive hardware problem. The drive determined that a tape path or read/write error
occurred. To prevent damage to the drive or tape, the tape drive will not allow you to insert a
cartridge if the current cartridge was successfully ejected. The error code may clear when you
cycle power to the tape drive or place it in maintenance mode. If the problem persists, replace the
drive.
Note: Copy the drive dump to flash memory before returning the drive. For instructions, refer to
“Function Code 5: Copy Drive Dump” on page 36.

76 IBM TotalStorage Ultrium Tap e Drive

Table 15. Error codes on the Single-character Display (continued). To clear error and cycle power, press the Unload
Button for ten seconds. A drive dump will be created.

Error Code Cause and Action

6

Tape drive or media error. The tape drive determined that an error occurred, but it cannot isolate
the error to faulty hardware or to the tape cartridge. Perform the following action:

For Problems with Writing Data:

If the problem occurred while the tape drive was writing data to the tape, and if you know the
volume serial number (located on the cartridge label) of the tape cartridge that was loaded in the
drive when the problem occurred, retry the operation with a different cartridge:
v If the operation succeeds, the original cartridge was defective. Copy data from the defective

cartridge and discard it.

v If the operation fails and another tape drive is available, insert the cartridge into the other unit

and retry the operation.
– If the operation fails, discard the defective cartridge.
– If the operation succeeds, insert a scratch data cartridge into the first unit and run “Function

Code 1: Run Drive Diagnostics” on page 33.

- If the diagnostics fail, replace the tape drive.

- If the diagnostics succeed, the error was temporary.

v

If the operation fails and another tape drive is not available, insert a scratch data cartridge into

the unit and run “Function Code 1: Run Drive Diagnostics” on page 33.
– If the diagnostics fail, replace the tape drive.
– If the diagnostics succeed, discard the cartridge.

If

the problem occurs with multiple tape cartridges or if you do not know the tape cartridge’s

volume serial number, run “Function Code 1: Run Drive Diagnostics” on page 33:

v If the diagnostics fail, replace the tape drive.
v If the diagnostics succeed, run “Function Code H: Test Head” on page 42.

– If the diagnostic fails, replace the tape drive.
– If the diagnostic succeeds, replace the cartridges that caused the problem.

The

error code clears when you remove the tape cartridge or place the tape drive in maintenance

mode.

For Problems with Reading Data:

If the problem occurred while the tape drive was reading data from the tape, and if you know the
volume serial number of the tape cartridge, perform one of the following procedures:
v If another tape drive is available, insert the cartridge into the other unit and retry the operation:

– If the operation fails, discard the defective cartridge.
– If the operation succeeds, insert a scratch data cartridge into the first unit and run “Function

Code 1: Run Drive Diagnostics” on page 33:

- If the diagnostic fails, replace the tape drive.

- If the diagnostic succeeds, the error was temporary.

v

If another tape drive is not available, insert a scratch data cartridge into the unit and run

“Function Code 1: Run Drive Diagnostics” on page 33:
– If the diagnostic fails, replace the tape drive.
– If the diagnostic succeeds, discard the cartridge.

If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge’s
volume serial number, run “Function Code 1: Run Drive Diagnostics” on page 33:

v If the diagnostic fails, replace the tape drive.
v If the diagnostic succeeds, run “Function Code H: Test Head” on page 42.

– If the diagnostic fails, replace the tape drive.
– If the diagnostic succeeds, replace the cartridges that caused the problem.

The

error code clears when you remove the tape cartridge or place the tape drive in maintenance

mode.

Resolving Problems 77

Table 15. Error codes on the Single-character Display (continued). To clear error and cycle power, press the Unload
Button for ten seconds. A drive dump will be created.

Error Code Cause and Action

7

A high probability of media error. The tape drive determined that an error occurred because of a
faulty tape cartridge. Tr y another tape cartridge. If the problem occurs with multiple tape
cartridges, use the following procedure:

Attention:

When you run the Test Cartridge & Media diagnostic, data on the suspect tape is

overwritten. Use only a scratch data cartridge to run the test.

1. If possible, run the tape cartridge in a different tape drive. If the operation in the other unit

fails and

6

or

7

displays, replace the media. If the operation succeeds, run “Function

Code E: Test Cartridge & Media” on page 40.

v If the diagnostic fails, replace the media.
v If the diagnostic succeeds, clean the drive head (see “Cleaning the Drive Head” on page 31)

and run “Function Code 1: Run Drive Diagnostics” on page 33.
– If the drive diagnostic fails, replace the drive.
– If the drive diagnostic succeeds, perform the operation that produced the initial media

error.

The

error code clears when you remove the tape cartridge or place the tape drive in maintenance

mode.

8

Tape drive or SCSI bus failure. The tape drive determined that a failure occurred in the tape
drive’s hardware or in the SCSI bus. See “Fixing SCSI Bus Errors” on page 86. The error code
clears 10 seconds after the drive detected the error or when you place the drive in maintenance
mode.

9

Tape drive or RS-422 error. The tape drive determined that a failure occurred in the tape drive’s
hardware or in the RS-422 connection. Replace the tape drive. The error code clears 10 seconds
after the drive detected the error or when you place the tape drive in maintenance mode.

78 IBM TotalStorage Ultrium Tap e Drive

Table 15. Error codes on the Single-character Display (continued). To clear error and cycle power, press the Unload
Button for ten seconds. A drive dump will be created.

Error Code Cause and Action

A

Tape drive hardware problem. The tape drive determined that a problem occurred which
degraded the operation of the tape drive, but it did not restrict continued use. If the problem
persists, determine whether the problem is with the drive or the media.
Note: The drive is usable, though the Single-character Display continues to indicate an error and
the Status Light flashes amber. The error code may clear when you cycle power to the tape drive
or place it in maintenance mode.

To determine if the problem is with the drive hardware, or the tape media, perform the following
procedures:

1. If possible, run the tape cartridge in a different drive. If the operation in the other drive fails

and

6

or

7

displays, replace the media. If the operation succeeds, run the Test Cartridge

& Media diagnostic (see “Function Code E: Test Cartridge & Media” on page 40).

2. If the Test Cartridge & Media diagnostic fails, replace the media. If it runs successfully, clean
the failing drive and run the drive diagnostics (see “Cleaning the Drive Head” on page 31 and
“Function Code 1: Run Drive Diagnostics” on page 33). If the drive diagnostics run
successfully, perform the operation that produced the initial drive error.

3. If the problem persists replace the drive.

If

it is not possible to run the tape cartridge in a different drive, perform the following

procedures:

1. Clean the failing drive and run the drive diagnostics (see “Cleaning the Drive Head” on page
31 and “Function Code 1: Run Drive Diagnostics” on page 33). If the drive diagnostics run
successfully, run the Test Cartridge & media diagnostic (see “Function Code E: Test Cartridge
& Media” on page 40).

2. If the Test Cartridge & Media diagnostic fails, replace the media. If it runs successfully,
perform the operation that produced the initial drive error.

3. If the problem persists replace the drive.

b

No error or message is assigned. See error code

8

in this table.

C

The tape drive needs to be cleaned. Clean the tape drive. See “Cleaning the Drive Head” on page

31.

The error code clears when you clean the tape drive or place it in maintenance mode.

d

No error or message assigned. See error code

0

in this table.

The Unload Button is depressed. Verify that the button pushes freely.

Using Sense Data

When a drive encounters an error, it makes sense data available. You can use IBM
device drivers to examine the sense data and determine errors. Instructions for
downloading, installing, and properly configuring the IBM device drivers are
available in the IBM Ultrium Device Drivers Installation and User’s Guide. The IBM
device drivers may conflict with some commercial software applications unless
properly configured. To avoid conflicts on Windows operating systems, refer to
your device driver’s procedures for setting the driver to manual startup mode. For
applications that use Open Systems device drivers that are provided by IBM (for
example, AIX, Linux, Sun Solaris, HP-UX, Windows 2003, and Windows 2000), the

Resolving Problems 79

|
|
|
|

|
|

|

|
|

|
|
|
|

|

|
|

|
|
|
|

|
|

|

IBM Ultrium Device Drivers Installation and User’s Guide contains information about
how to obtain sense data after an error has occurred.

If your application uses other device drivers, see the appropriate documentation
for those drivers to obtain the sense data.

Raw sense data (as returned from the drive) is documented in the IBM TotalStorage
LTO Ultrium Tape Drive SCSI Reference.

In addition to device drivers, other methods exist for obtaining sense data and
error information. The sections that follow describe alternatives for gathering such
information from the IBM AS/400, Eserver iSeries, RS/6000, and Eserver pSeries
servers.

Obtaining Error Information from the AS/400 or iSeries with
RISC Processor

For OS/400, sense data is provided by the System Service Tools application. To
obtain error information from the AS/400 or iSeries by using the tool:

1. On the command entry line of the AS/400 Main Menu, type STRSST (Start

System Service Tools) and press Enter.

2. Select Start a service tool.

3. Select Product activity log.

4. Select Analyze log.

5. On the Select System Data menu, select the Magnetic media option then specify

the time period for searching the error log.

6. On the Select Analysis Report Options menu, specify a Device selection of 3580

and press Enter. Leave all other options at their default values.

7. On the Log Analysis Report menu, select the Display report option to display

the desired error log. Figure 26 shows a sample error log.

8. Press F4 to view the sense data (see the example in Figure 27 on page 81).

Display Detail Report for Resource

Serial Resource
Name Type Model Number Name
TAP07 3580 002 00-00000 TAP07

Log ID . . . . . . . . . : 00452B54 Sequence . . . . . . : 4732468

Date . . . . . . . . . . : 08/14/02 Time . . . . . . . . : 09:50:21

Reference code . . . . . : 9210 Secondary code . . . : 00000000

Table ID . . . . . . . . : 63A00001 IPL source/state . . : B/3

Class . . . . . . . . . . : Permanent

System Ref Code . . . . . : 63A09210

Illegal or unsupported tape unit response

Press Enter to continue.

F3=Exit F4=Additional Information F6=Hexadecimal report
F9=Address Information F10=Previous detail report F12=Cancel

Figure 26. Example of an error log from the AS/400 or IBM Eserver iSeries

80 IBM TotalStorage Ultrium Tap e Drive

Obtaining Error Information from the RS/6000 or pSeries

The AIX

®

Tape and Media Changer Device Driver for the IBM RS/6000 or IBM

Eserver pSeries provides logging to the system error log for a variety of errors.
Yo u can view the error log by issuing the AIX errpt command. Figure 28 on page
82 displays a sample drive error log; Figure 29 on page 83 displays a sample SCSI
bus error log.

To view the error log:

1. At the AIX command line, type errpt -a |pg to display a detailed report.

2. Press Enter to scroll through the error log.

3. Type q to quit the error log at any time.

Example

of a Drive Error Log:

In the SENSE DATA area of Figure 28 on page 82, entries in bold are defined as
follows:

Hexadecimal Code Description

01 SCSI Command

0000, 0200, 0000 Command parameters

70 Byte 0 of SCSI sense data

03 Sense key

5200 ASC/ASCQ (Additional Sense Code/Additional Sense Code

Qualifier)

20B0 FSC (Fault Symptom Code)

058A Relative LPOS

02 SCSI ID

Display Additional Information for Resource

Serial Resource
Name Type Model Number Name
TAP07 3580 002 00-00000 TAP07

SENSE DATA FOLLOWS. . . . . :

DATA OFFSET 0 1 2 3 4 5 6 7 8 9 A B C D E F
00000000 70000500 0000001C 00000000 240000C0
00000010 00020000 00000000 00000000 00000000
00000020 058B0000

Figure 27. Example of sense data from the AS/400 or IBM Eserver iSeries

Resolving Problems 81

LABEL: TAPE_ERR1
IDENTIFIER: 4865FA9B

Date/Time: Wed Oct 11 11:39:43
Sequence Number: 25264
Machine ID: 000D090D4C00
Node ID: tsm
Class: H
Type: PERM
Resource Name: rmt2
Resource Class: tape
Resource Type: LTO
Location: 40-60-00-2,0
VPD:

Manufacturer................IBM

Machine Type and Model......ULT3580-TD2

Serial Number...............1300015078

Device Specific.(FW)........0B70 (Firmware Level)

Description
TAPE OPERATION ERROR

Probable Causes
TAPE

User Causes
MEDIA DEFECTIVE
DIRTY READ/WRITE HEAD

Recommended Actions
FOR REMOVABLE MEDIA, CHANGE MEDIA AND RETRY
PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data
SENSE DATA
0602 0000 0100 0000 0200 0000 0000 0000 0000 0000 7000 0300 0000 001C 0000 0000
5200 0700 20B0 0000 0000 0000 0000 0000 0000 0000 058A 0200 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

Figure 28. Example of an AIX ERRPT Drive Error Log

82 IBM TotalStorage Ultrium Tap e Drive

Example of a SCSI Bus Error:

LABEL: SCSI_ERR10
IDENTIFIER: 0BA49C99

Date/Time: Wed Oct 18 09:55:32
Sequence Number: 16140
Machine Id: 00003ABF4C00
Node Id: ofgtsm
Class: H
Type: TEMP
Resource Name: scsi3
Resource Class: adapter
Resource Type: sym896
Location: 40-59
VPD:

Product Specific.( ).......DUAL CHANNEL PCI TO ULTRA2 SCSI

ADAPTER

Part Number.................03N3606

EC Level....................F71335

Manufacture ID..............A16592

Serial Number...............0749

Description
SCSI BUS ERROR

Probable Causes
CABLE
CABLE TERMINATOR
DEVICE
ADAPTER

Failure Causes
CABLE LOOSE OR DEFECTIVE
DEVICE
ADAPTER

Recommended Actions
PERFORM PROBLEM DETERMINATION PROCEDURES
CHECK CABLE AND ITS CONNECTIONS

Detail Data
SENSE DATA
0001 0017 0000 0000 0000 0091 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 4304 0000 0000 0000 0000 2000 0003 0203 6760 9808 0000 F7FB E1B8
0000 0015 000B 0210 0678 C800 0000 8200 8277 1B20 00A2 ED00 0000 0002 FFFF FFFF
00FF 0000 111F F000 F3DF F110

Figure 29. Example of an error that suggests a SCSI bus problem

Resolving Problems 83

Obtaining a Drive Dump

Yo u can obtain a drive dump by selecting a function code on the drive or by using
a device driver utility (or a system tool) on the server. The sections that follow
describe each method.

Using ITDT

Attention

At the time of publication, the ITDT tool was not available. Register with
MySupport (http://www.ibm.com/support/mySupport) to be notified by email
when the tool becomes available, or periodically check the IBM support site
(http://www.ibm.com/storage/lto) .

For information on obtaining a drive dump using the ITDT tool, refer to “ITDT

SCSI Firmware Update, Dump Retrieval and Library/Drive Test Tool” on page 47.

Using LTO-TDX

For information on obtaining a drive dump using the LTO-TDX tool, refer to
“LTO-TDX: LT O SCSI and Fibre Drive Firmware Download & LTO Drive Dump
Upload Tool” on page 47.

Using the Drive

To obtain a drive dump directly from the drive:

1. Make sure that no cartridge is in the drive.

2. Within two seconds, press the Unload Button three times. The Status Light

becomes solid amber, which means that the drive is in maintenance mode.

3. Press the Unload Button once per second until

5

appears in the

Single-character Display.

4. To select the function, press and hold the Unload Button for three seconds.

After you release the button,

C

flashes. Within 60 seconds, insert a scratch

data cartridge that is not write-protected. After you insert the cartridge,

5

flashes and the drive writes the dump data to the scratch tape. When the
function is complete, the drive rewinds and unloads the tape.

5. Insert the tape into a drive.

6. From the server, issue the SCSI READ command to read the dump from the

tape to a file or electronic image (you may need to issue the command several
times to read the complete dump).

7. To determine where to send the file for analysis, contact your OEM Product
Application Engineer (PAE).

Using a Device Driver Utility

To obtain a drive dump by using a device driver utility, determine whether your
server is installed with a utility that can read files from the server’s memory. If it
is, use that utility to obtain the drive dump.

For information about using IBM’s utility programs to obtain drive dumps, see the
IBM Ultrium Device Drivers Installation and User’s Guide.

84 IBM TotalStorage Ultrium Tap e Drive

|
|
|
|