IBM TotalStorage Ultrium 3580 L23, TotalStorage Ultrium 3580 H23 Setup And Operator Manual

IBM TotalStorage Ultrium Tape Drive 3580 Models L23 and H23

Setup and Operator Guide



GA32-0460-00

IBM TotalStorage Ultrium Tape Drive 3580 Models L23 and H23

Setup and Operator Guide



GA32-0460-00

Note!

Before using this information and the product it supports, read the information in “Safety and Environmental Notices” on page ix and “Notices” on page 111.

To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto.

First Edition (February 2003)

This edition applies to the IBM TotalStorage Ultrium Tape Drive 3580 Models L23 and H23 Setup and Operator Guide and to all subsequent releases and modifications until otherwise indicated in new editions.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Figures ...............v

Tables ...............vii

Safety and Environmental Notices . . . ix

Danger Notice .............ix

Caution Notice .............ix

Attention Notice .............xi

Performing the Safety Inspection Procedure....xi

End of Life (EOL) Plan...........xi

Preface ..............xiii

Related Publications ...........xiv

Chapter 1. Introduction ........1

Drive Performance ............2

Supported Servers and Operating Systems ....3

Supported Device Drivers ..........3

TapeAlert Support ............4

Specifications ..............4

Chapter 2. Installing the 3580 Ultrium 2

Tape Drive..............5

Step 1. Unpacking the Tape Drive .......5

Step 2. Using the Inventory Checklist ......6

Step 3. Installing the Rackmount Kit ......6

Step 4. Inspecting the Power Cord and Outlet . . . 6

Step 5. Setting the SCSI ID..........8

Step 6. Positioning the Tape Drive .......8

Step 7. Connecting Power ..........9

Step 8. Running the Fast Read/Write Test ....9

Step 9. Installing the SCSI Host Adapter Card (if

required) ...............12

Step 10. Installing Device Drivers .......12

Step 11. Connecting the SCSI Bus Cable .....13

Step 12. Configuring the 3580 Ultrium 2 Tape Drive

to the Server ..............15

Chapter 3. Operating the 3580 Ultrium 2

Tape Drive .............17

Power Switch..............17

Unload Button .............18

Status Light ..............19

Message Display.............20

Single-Character Display ..........20

Inserting a Tape Cartridge .........20

Removing a Tape Cartridge .........21

Performing Diagnostic and Maintenance Functions 22

Updating the Drive Firmware ........22

Cleaning the Drive Head ..........22

Cleaning the 3580 Ultrium 2 Tape Drive .....23

Chapter 4. Using Ultrium Media ....25

Data Cartridge .............26

Cleaning Cartridge ............27

Bar Code Label .............28

Guidelines for Using Bar Code Labels ....29

Setting the Write-Protect Switch .......30

Handling the Cartridges ..........30

Provide Training............30

Ensure Proper Packaging .........31

Provide Proper Acclimation and Environmental

Conditions..............32

Perform a Thorough Inspection.......32

Handle the Cartridge Carefully .......33

Examples of Cartridge Problems ......34

Repositioning or Reattaching a Leader Pin ....35

Repositioning a Leader Pin ........35

Reattaching a Leader Pin .........37

Environmental and Shipping Specifications for Tape

Cartridges ...............42

Disposing of Tape Cartridges ........43

Ordering Media Supplies..........43

Ordering Bar Code Labels ........45

Chapter 5. Troubleshooting ......47

Procedure 1 ..............48

Procedure 2 ..............49

Procedure 3 ..............49

Procedure 4 ..............50

Pre-Call Checklist ............50

Replacing the Tape Drive..........52

Appendix A. Codes on the

Single-Character Display .......55

Appendix B. Performing Diagnostic and

Maintenance Functions .......59

Placing the Tape Drive in Maintenance Mode . . . 61 Performing a Diagnostic or Maintenance Function 62

Function Code 1: Run Tape Drive Diagnostics . . 62

Function Code 2: Update Tape Drive Firmware

fromFMRTape............64

Function Code 3: Create FMR Tape .....65

Function Code 4: Force a Drive Dump ....67

Function Code 5: Copy the Drive Dump to Tape

(at Beginning of Tape) ..........68

Function Code 6: Run SCSI Wrap Test ....69

Function Code 7: Run RS-422 Wrap Test ....72

Function Code 8: Unmake FMR Tape.....72

Function Code 9: Display Error Code Log . . . 73

Function Code A: Clear Error Code Log ....74

Function Code C: Insert Cartridge into Tape

Drive ...............75

Function Code E: Test Cartridge & Media . . . 75

Function Code F: Fast Read/Write Test ....77

Function Code H: Test Head........79

Function Code P: Enable Post Error Reporting. . 81

Function Code U: Disable Post Error Reporting 81 Function Code 0: Exit Maintenance Mode . . . 81

Appendix C. Manually Removing a

Tape Cartridge ...........83

Required Tools .............83

Performing the Removal ..........83

Rewinding the Tape into the Cartridge ....85

Disengaging the Leader Pin from the Leader

Block ...............87

Unloading the Cartridge from the Drive....88

Fixing a Jammed, Broken, or Detached Tape . . . 89

Removing the Internal Drive .......89

Removing the Cover of the Internal Drive . . . 93

Fixing the Problem ...........93

Removing the Cartridge from the Drive ....95

Appendix D. Installing a Tape Drive into

a Rack ...............97

Safety Considerations ...........97

Installation ..............98

Removing the Shelf from the Rack ......101

Types of Receptacles ..........107

Appendix G. Parts List .......109

Parts for 3580 Ultrium 2 Tape Drive Model L23 109 Parts for 3580 Ultrium 2 Tape Drive Model H23 110

Notices ..............111

How to Send Your Comments ........112

Trademarks ..............113

Electronic Emission Notices.........114

Federal Communications Commission (FCC)

Class A Statement ...........114

Industry Canada Class A Emission Compliance

Statement..............114

Avis de conformitéàla réglementation

d’Industrie Canada ..........114

European Union (EU) Electromagnetic

Compatibility Directive .........114

Germany Electromagnetic Compatibility

Directive ..............115

Japan VCCI Class A ITE Electronic Emission

Statement..............115

Taiwan Class A Electronic Emission Statement 115

Appendix E. TapeAlert Flags .....103

Appendix F. Power Cords ......105

Power Cable Information .........105

Glossary .............117

Index ...............125

IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Figures

1. The IBM 3580 Ultrium 2 Tape Drive.....1

2. Components of the 3580 Ultrium 2 Tape Drive 7

3. Example of connecting one SCSI device to the

server ..............14

4. Example of connecting multiple SCSI devices

to the server ............15

5. Front view of the 3580 Ultrium 2 Tape Drive 17

6. Inserting a cartridge into the 3580 Ultrium 2

Tape Drive .............21

7. The IBM TotalStorage LTO Ultrium 200 GB

Data Cartridge ...........25

8. Sample bar code label on the LTO Ultrium 2

Tape Cartridge ...........29

9. Setting the write-protect switch ......30

10. Tape cartridges in a Turtlecase ......31

11. Double-boxing tape cartridges for shipping 32

12. Checking for gaps in the seams of a cartridge 33

13. Leader pin in the incorrect and correct

positions .............35

14. Placing the dislodged leader pin into the

correct position ...........36

15. Rewinding the tape into the cartridge ....36

16. Leader Pin Reattachment Kit .......37

17. Attaching the leader pin attach tool to the

cartridge .............38

18. Winding the tape out of the cartridge ....39

19. Removing the C-clip from the leader pin 39

20. Attaching the leader pin to the tape ....40

21. Flowchart for analyzing maintenance problems 47

22. Checking the setting on the SCSI address

switch ..............48

23. Components of the 3580 Ultrium 2 Tape Drive 53

24. Removing the screw from the access hole 85

25. Determining whether the tape is broken 86

26. Moving the leader pin block into the cartridge 87

27. Removing the cover from the 3580 Ultrium 2

Tape Drive .............89

28. Removing the internal drive from the 3580

Ultrium 2 Tape Drive .........90

29. Removing the bezel from the 3580 Ultrium 2

Tape Drive .............91

30. Removing the internal drive from the 3580

Ultrium 2 Tape Drive .........92

31. Removing the cover from the internal drive 93

32. Rewinding the leader pin into the tape

cartridge .............94

33. Guiding the leader pin into the tape cartridge 95

34. Installing a cage nut in the mounting rail 98

35. Attaching the shelf extender brackets ....99

36. Attaching the front of the shelf to the

mounting rails ...........100

37. Attaching the rear of the shelf to the rear

mounting rails ...........100

38. Attaching the front safety bar to the

mounting rails ...........101

39. Types of receptacles .........107

vi IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Tables

1. 3580 Tape Drive Models.........2

2. Performance characteristics of the Ultrium 2 Tape Drive and the Ultrium 1 Tape Drive . . . 2

3. Specifications for the 3580 Ultrium 2 Tape Drive 4

4. Meaning of Status Light Activity .....19

5. Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge . . 42

6. Ordering media supplies for the 3580 Ultrium

2 Tape Drive ............44

7. Authorized suppliers of custom bar code labels 45

8. Codes on the single-character display of the

3580 Ultrium 2 Tape Drive .......55

9. Diagnostic and maintenance functions of the

3580 Ultrium 2 Tape Drive .......59

10. Power cable information ........105

11. Parts for the 3580 Ultrium 2 Tape Drive

Model L23 ............109

12. Parts for the 3580 Ultrium 2 Tape Drive

Model H23 ............110

viii IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Safety and Environmental Notices

When using this product, observe the danger, caution, and attention notices contained in this guide. The notices are accompanied by symbols that represent the severity of the safety condition.

Danger Notice

Caution Notice

Most danger or caution notices contain a reference number (RSFTDxxx or RSFTCxxx). Use the reference number to check the translation in IBM

Externally

Attached Devices Safety Information, SA26-2004.

The sections that follow define each type of safety notice and give examples.

A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people. A lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition. A sample danger notice follows:

DANGER

An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system. It is the customer’s responsibility to ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (RSFTD201)

A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition. A caution notice can be accompanied by one of several symbols:

If the symbol is... It means....

A hazardous electrical condition with less severity than electrical danger.

A generally hazardous condition not represented by other safety symbols.

A hazardous condition due to the use of a laser in the product. Laser symbols are always accompanied by the classification of the laser as defined by the U. S. Department of Health and Human Services (for example, Class I, Class II, and so forth).

If the symbol is... It means....

A hazardous condition due to mechanical movement in or around the product.

A hazardous condition due to the weight of the unit. Weight symbols are accompanied by an approximation of the product’s weight.

Sample caution notices follow:

CAUTION: The controller card contains a lithium battery. To avoid possible explosion, do not burn, exchange, or charge the battery. Discard the controller card as instructed by local regulations for lithium batteries.

(RSFTC228)

CAUTION: Do not attempt to use the handle on the module to lift the entire device (module and enclosure) as a unit. First remove the module; then, use two hands to lift the enclosure. (72XXC356)

CAUTION: This product complies with the performance standards set by the U.S. Food and Drug Administration for a Class II and IEC825 Laser Product. Avoid prolonged staring into the laser beam.

CAUTION: The weight of this part or unit is between 18 and 32 kilograms (39.7 and 70.5 pounds). It takes two persons to safely lift this part or unit.

(RSFTC204)

CAUTION: This assembly contains mechanical moving parts. Use care when servicing this assembly.

x IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Attention Notice

An attention notice indicates the possibility of damage to a program, device, or system, or to data. An exclamation point symbol may accompany an attention notice, but is not required. Sample attention notices follow:

Attention: If you use a power screwdriver to perform this procedure it could destroy the tape.

Attention: Do not operate the 3580 Ultrium 2 Tape Drive in a poor air-quality environment.

Performing the Safety Inspection Procedure

Before you service the 3580 Ultrium 2 Tape Drive, perform the following safety inspection procedure:

1. Stop all activity on the SCSI bus.

2. Turn off the power to the tape drive.

3. Disconnect the SCSI cable and check the SCSI bus terminator for damage.

4. Unplug the tape drive’s power cord from the electrical outlet.

5. Check the tape drive’s power cord for damage, such as a pinched, cut, or

frayed cord.

6. Check the tape drive’s SCSI bus (signal) cable for damage.

7. Check the cover of the tape drive for sharp edges, damage, or alterations that

expose its internal parts.

8. Check the cover of the tape drive for proper fit. It should be in place and

secure.

9. Check the product label on the bottom of the tape drive to make sure that it

matches the voltage at your outlet.

End of Life (EOL) Plan

This box is a purchased unit. Therefore, it is the sole responsibility of the purchaser to dispose of it in accordance with local laws and regulations at the time of disposal.

This unit contains recyclable materials. The materials should be recycled where facilities are available and according to local regulations. In some areas IBM may provide a product take-back program that ensures proper handling of the product. For more information, contact your IBM representative.

Safety and Environmental Notices xi

xii IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Preface

This guide describes how to install and use the IBM 3580 Ultrium 2 Tape Drive Models L23 and H23.

This guide contains the following chapters:

Chapter 1, “Introduction”, on page 1 describes the 3580 Ultrium 2 Tape Drive, discusses supported servers, operating systems, and device drivers, and lists hardware specifications.

Chapter 2, “Installing the 3580 Ultrium 2 Tape Drive”, on page 5 tells how to unpack and set up the 3580 Ultrium 2 Tape Drive.

Chapter 3, “Operating the 3580 Ultrium 2 Tape Drive”, on page 17 describes the power switch, unload button, and status light on the 3580 Ultrium 2 Tape Drive. It explains the function of the message display and the single-character display. It tells how to insert and remove a tape cartridge, describes methods of updating drive firmware, and explains how to clean the tape drive. It also lists the diagnostic and maintenance functions that the 3580 Ultrium 2 Tape Drive can perform.

Chapter 4, “Using Ultrium Media”, on page 25 describes the types of tape cartridges to use in the 3580 Ultrium 2 Tape Drive and defines the conditions for storing and shipping them. It also tells how to handle the cartridges, how to set a cartridge’s write-protect switch, and how to order additional cartridges.

Chapter 5, “Troubleshooting”, on page 47 gives tips for solving problems with the 3580 Ultrium 2 Tape Drive and includes a flowchart that analyzes when the tape drive requires maintenance.

Appendix A, “Codes on the Single-Character Display”, on page 55 describes the error and informational codes that appear on the single-character display of the 3580 Ultrium 2 Tape Drive.

Appendix B, “Performing Diagnostic and Maintenance Functions”, on page 59 describes the procedures that you can use to identify and correct problems with the 3580 Ultrium 2 Tape Drive.

Appendix C, “Manually Removing a Tape Cartridge”, on page 83 gives the procedure for removing a stuck tape cartridge from the 3580 Ultrium 2 Tape Drive.

Appendix D, “Installing a Tape Drive into a Rack”, on page 97 describes how to install the 3580 Ultrium 2 Tape Drive into a rack.

Appendix E, “TapeAlert Flags”, on page 103 lists TapeAlert messages that are supported by the 3580 Ultrium 2 Tape Drive and that may aid during problem determination.

Appendix F, “Power Cords”, on page 105 provides information about the power cords that are used in different countries or regions.

Appendix G, “Parts List”, on page 109 lists parts and supplies that are used by the 3580 Ultrium 2 Tape Drive.

Store this guide with your server’s manuals.

Related Publications

Refer to the following publications for additional information. To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto.

v IBM TotalStorage

GX35-5068, illustrates how to configure and operate the 3580 Ultrium 2 Tape Drive.

v IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference, GA32–0450, gives

information about the supported SCSI commands and protocol for the tape drive.

v IBM Ultrium Device Drivers Installation and User’s Guide, GA32-0430, provides

instructions for attaching IBM-supported hardware to open-systems operating systems. It indicates what devices and levels of operating systems are supported, gives the requirements for adapter cards, and tells how to configure servers to use the device driver with the Ultrium family of devices.

v IBM Ultrium Device Drivers Programming Reference, GC35-0483, supplies

information to application developers who want to integrate their open-systems applications with IBM-supported Ultrium hardware. The reference contains information about the application programming interfaces (APIs) for each of the various supported operating-system environments. You can obtain this reference via File Transfer Protocol (FTP) at ftp://ftp.software.ibm.com/storage/devdrvr.

v IBM Externally Attached Devices Safety Information, SA26-2004, provides translation

of danger and caution notices.

™

Ultrium Tape Drive 3580 Models L23 and H23 Quick Reference,

xiv IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Chapter 1. Introduction

The IBM 3580 Tape Drive Models L23 and H23 are high-performance, high-capacity data-storage devices that connect to and provide additional storage for supported servers. Designed to perform unattended backups as well as to retrieve and archive files, the IBM 3580 Tape Drive Models L23 and H23 feature:

v Native storage capacity of 200 GB per cartridge (400 GB at 2:1 compression) v Native sustained data transfer rate of up to 35 MB per second (70 MB per

second at 2:1 compression)

v Burst data transfer rate of 160 MB per second for Model L23

The IBM 3580 Tape Drive Models L23 and H23 are equipped internally with the IBM Ultrium 2 Tape Drive.

Figure 1. The IBM 3580 Ultrium 2 Tape Drive

For the remainder of this guide, the IBM 3580 Tape Drive Models L23 and H23 will be referred to as the 3580 Ultrium 2 Tape Drive. Table 1 on page 2 lists the 3580 Tape Drive models. It lists each model’s SCSI attachment, and it shows that Models L23 and H23 are Ultrium 2 models, while all other models are Ultrium 1 models.

1. 1 GB = one gigabyte or 1 000 000 000 bytes

2. 1 MB = one megabyte or 1 000 000 bytes © Copyright IBM Corp. 2003 1

Table 1. 3580 Tape Drive Models

Model SCSI Attachment Ultrium 1 or Ultrium 2

L11 LVD Ultrium 1 L13 LVD Ultrium 1

L23 LVD Ultrium 2 H11 HVD Ultrium 1 H13 HVD Ultrium 1 H23 HVD Ultrium 2

Drive Performance

If you run applications that are highly dependent on tape-processing speed, you can take advantage of the significant performance improvements provided by the IBM 3580 Ultrium 2 Tape Drive. Table 2 lists the performance characteristics of both the Ultrium 2 and Ultrium 1 models.

Table 2. Performance characteristics of the Ultrium 2 Tape Drive and the Ultrium 1 Tape Drive

Performance Characteristic

Native sustained data rate 35 MB/s

Compressed data rate (at 2:1 compression)

Maximum sustained data rate (at maximum compression)

Burst data rate for Low Voltage Differential (LVD) SCSI drives

Burst data rate for High Voltage Differential (HVD) SCSI drives

Nominal load-to-ready time 15 seconds 20 seconds Nominal unload time 15 seconds 18 seconds Average search time to first byte of

data Note: All sustained data rates are dependent on the capabilities of the interconnect (for example, an UltraSCSI bus

is limited to less than 40MB/sec).

Ultrium 2 Tape Drive Ultrium 1 Tape Drive

(with Ultrium 2 media)

20 MB/s

(with Ultrium 1 media)

70 MB/s

(with Ultrium 2 media)

40 MB/s

(with Ultrium 1 media)

107 MB/s (Ultra160) 60 MB/s

160 MB/s (Ultra160) 80 MB/s (Ultra2)

40 MB/s (Ultra) 40 MB/s (Ultra)

49 seconds 73 seconds

Tape Drive

15 MB/s

30 MB/s

By using the built-in data-compression capability of the tape drives, you can achieve greater data rates than the native data transfer rate. However, the actual throughput is a function of many components, such as the host system processor, disk data rate, block size, data compression ratio, SCSI bus capabilities, and system or application software.

2 IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Supported Servers and Operating Systems

The 3580 Ultrium 2 Tape Drive attaches to many servers and many operating systems. To determine the latest supported attachments, visit the web at http://www.ibm.com/storage/lto and click on Technical Support or LTO Support. For specific instructions about attaching the tape drive, see Chapter 2, “Installing the 3580 Ultrium 2 Tape Drive”, on page 5.

Supported Device Drivers

IBM offers device drivers for the 3580 Ultrium 2 Tape Drive. Device drivers enable the drive to interact with a variety of servers. To properly install an IBM device driver (if required), refer to the IBM Ultrium Device Drivers Installation and User’s Guide. For applications that use other device drivers, see the application’s documentation to determine which drivers to use.

IBM maintains the latest levels of device drivers and driver documentation for the IBM TotalStorage Ultrium 2 tape products on the Internet. You can access this material from your browser or through the IBM FTP site by performing one of the following procedures. (Note: If you do not have Internet access and you need

information about device drivers, contact your Marketing Representative.)

v Using a browser, type one of the following:

– http://www.ibm.com/storage/lto (select either Technical Support or LTO

Support)

– ftp://ftp.software.ibm.com/storage/devdrvr – ftp://207.25.253.26/storage/devdrvr

v Using an IBM FTP site, enter the following specifications:

– FTP site: ftp.software.ibm.com – IP Addr: 207.25.253.26 – Userid: anonymous – Password: (use your current e-mail address) – Directory: /storage/devdrvr

IBM provides PostScript- and PDF-formatted versions of its documentation in the /storage/devdrvr/Doc directory:

v IBM_ultrium_tape_IUG.ps and IBM_ultrium_tape_IUG.pdf contain the current

version of the IBM Ultrium Device Drivers Installation and User’s Guide

v IBM_ultrium_tape_PROGREF.ps and IBM_ultrium_tape_PROGREF.pdf contain

the current version of the IBM Ultrium Device Drivers Programming Reference

Device drivers and utilities for each supported server are beneath /storage/devdrvr/ in the following directories (the device driver for the iSeries or AS/400®server is included in the OS/400®operating system):

v AIX v HPUX v Linux v Solaris v Windows

For more information about device drivers, refer to any of the preceding directories.

™

Chapter 1. Introduction 3

TapeAlert Support

The 3580 Ultrium 2 Tape Drive is compatible with TapeAlert technology, which provides error and diagnostic information to the server. For more information, see Appendix E, “TapeAlert Flags”, on page 103.

Specifications

The following are specifications for the 3580 Ultrium 2 Tape Drive. Specifications for tape cartridges are given in “Environmental and Shipping Specifications for Tape Cartridges” on page 42.

Table 3. Specifications for the 3580 Ultrium 2 Tape Drive

Specification Dimensions

Width 17.1 cm (6.74 in.) Length 33.3 cm (13.11 in.) Height 14.6 cm (5.75 in.) Weight 6.59 kg (14.3 lbs)

AC line voltage 100 to 240 Vac Line frequency 50 to 60 Hz Line current at 100

Vac Line current at 240

Vac

Maximum altitude 2500 m (8202 ft)

Temperature

Relative humidity 20 to 80% 10 to 90% 10 to 90%

Maximum wet bulb temperature

Environmental

Factor

Physical Specifications

Power Specifications

1.0 A

0.5 A

Other Specifications

Environmental Specifications

Operating Storage Shipping

10 to 38°C

(50 to 100°F)

26°C

(79°F)

−40 to 60°C

(−40 to 140°F)

Noncondensing Noncondensing

−40 to 60°C

(−40 to 140°F)

4 IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Chapter 2. Installing the 3580 Ultrium 2 Tape Drive

Attention:

1. The 3580 Ultrium 2 Tape Drive Models L23 and H23 are customer setup units.

It is the customer’s responsibility to install these products.

2. The 3580 Ultrium 2 Tape Drive Models L23 and H23 are supported by

Customer Replaceable Unit (CRU), Courier, or on-site service. Warranty service may vary by Countries/Regions. Refer to the warranty documentation to determine the type of warranty service offered in your Countries/Regions.

As with all devices, it is recommended that you download the latest level of firmware by visiting http://www.ibm.com/storage/lto and clicking on Technical Support or LTO Support. Be sure to verify that you have the latest firmware installed on your machine before you contact IBM for any necessary technical support.

If you choose not to install this product yourself, IBM will install it for a fee. You can purchase installation services by contacting your local IBM Service office or your IBM Business Partner.

To install the 3580 Ultrium 2 Tape Drive, complete the following steps.

DANGER

Step 1. Unpacking the Tape Drive

__ 1. Unpack the 3580 Ultrium 2 Tape Drive. __ 2. Inspect the 3580 Ultrium 2 Tape Drive for shipping damage. If there is

damage, do not install the tape drive. Report the damage immediately by contacting your place of purchase.

__ 3. Tilt the 3580 Ultrium 2 Tape Drive on its side and locate the label that gives

the machine type, model number and serial number of the unit (see 10 in Figure 2 on page 7). Make a note of these numbers and store them in an easily accessible place. Should you need to contact IBM Technical Support, you will be asked for these numbers.

Step 2. Using the Inventory Checklist

Ensure that you have received the following items: __ 1. Power cord (for the appropriate cord for your country or region, see

Appendix F, “Power Cords”, on page 105)

__ 2. IBM LTO Ultrium Data Cartridge __ 3. IBM TotalStorage LTO Ultrium Cleaning Cartridge __ 4. Single-connector SCSI wrap tool __ 5. Device driver kit that includes:

v CD that contains the device drivers, the IBM Ultrium Device Drivers

Installation and User’s Guide, and the IBM Ultrium Device Drivers Programming Reference

__ 6. A host-to-device SCSI bus (signal) cable and a terminator __ 7. Optional rackmount kit (if ordered) __ 8. The IBM TotalStorage Ultrium Tape Drive 3580 Models L23 and H23 Quick

Reference, GX35–5068

__ 9. The IBM TotalStorage Ultrium Tape Drive 3580 Models L23 and H23 Setup and

Operator Guide, GA32–0460 (this guide)

__ 10. The IBM Externally Attached Devices Safety Information manual

Step 3. Installing the Rackmount Kit

If you ordered the optional rackmount kit, refer to Appendix D, “Installing a Tape Drive into a Rack”, on page 97 for installation instructions. If you did not order the optional rackmount kit, proceed to “Step 4. Inspecting the Power Cord and Outlet”.

Step 4. Inspecting the Power Cord and Outlet

__ 1. Inspect the power cord plug to ensure that it matches the power receptacle.

If it does not match, see Appendix F, “Power Cords”, on page 105 to determine the appropriate power cord.

__ 2. Ensure that the electrical outlets that you use are properly grounded and

that the circuit breaker is turned on.

6 IBM 3580 Ultrium Tape Drive Setup and Operator Guide

1 Message display 7 Power receptacle 2 Cartridge load compartment 8 Power switch 3 Single-character display 9 SCSI address switch 4 Status light 10 Machine type, model number,

and serial number

5 Unload button 11 IBM Repair Identification Tag

Placeholder

6 External SCSI connectors

Figure 2. Components of the 3580 Ultrium 2 Tape Drive

Chapter 2. Installing 7

Step 5. Setting the SCSI ID

The SCSI ID is a unique address that identifies the 3580 Ultrium 2 Tape Drive to the server. To set the SCSI ID:

__ 1. Refer to the following notes and decide what ID you want to assign to the

3580 Ultrium 2 Tape Drive.

Notes:

a. The range of SCSI IDs is 0 through 15. The priority of SCSI IDs is: 7, 6, 5,

4, 3, 2, 1, 0, 15, 14, 13, 12, 11, 10, 9, 8.

b. Do not select an ID that is already in use by any device on the SCSI bus. c. Do not select the SCSI ID of the SCSI host adapter card. The priority of

this ID is usually higher than any device on the SCSI bus. Generally, the SCSI ID for the host adapter is set to 7.

__ 2. Locate the SCSI address switch at the rear of the 3580 Ultrium 2 Tape Drive

(see 9 in Figure 2 on page 7).

__ 3. With a small, pointed object (such as a ballpoint pen), press the + or − push

button until the ID that you want displays on the switch.

Note: If the SCSI ID is changed after installation, cycle the power (turn it off then

on again) to activate the new SCSI ID.

Step 6. Positioning the Tape Drive

Position the 3580 Ultrium 2 Tape Drive anywhere that is convenient to the server. The only restrictions are the length of the power cord and the length of the SCSI cable. Recommended locations are:

v Away from high-traffic areas, especially if the floor is carpeted. v Out of computer rooms to avoid toner and paper dust. Do not store paper

supplies next to any unit.

v Away from moving air, such as doorways, open windows, fans, and air

conditioners.

v Off the floor. v In a horizontal position. v Where the tape cartridge can be easily inserted.

The 3580 Ultrium 2 Tape Drive should not be stacked. Do not place anything on top of the unit. To minimize any contamination from airborne particles, ensure that the cover is always closed.

8 IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Step 7. Connecting Power

__ 1. Ensure that the power switch on the 3580 Ultrium 2 Tape Drive is set to off

by pressing 0 on the switch (see 8 in Figure 2 on page 7).

__ 2. Plug the power cord into the 3580 Ultrium 2 Tape Drive 7, then plug the

other end into a grounded electrical outlet.

__ 3. Because the 3580 Ultrium 2 Tape Drive may not complete the Power-On Self

Test (POST) without SCSI termination, ensure that a terminator (or SCSI bus with termination) is connected to one of the two SCSI connectors at the rear of the unit.

Note: LVD and HVD/DIFF terminators cannot be intermixed.

__ 4. Power-on the 3580 Ultrium 2 Tape Drive by pressing | on the power switch.

The tape drive runs the POST, which checks all hardware except the drive head. During the POST, the Single-Character Display flashes several segmented characters. Each segmented character respresents a test performed during the POST. When the POST finishes, the Single-Character Display momentarily lights all 8 segments and then goes blank. At the outset of the POST, the following message appears in the message display for 90 seconds:

Power On Self Test In Progress

v If the test succeeds, the following message appears in the message display

for 5 seconds:

Drive FW xxxx Display FW xxxx

followed by:

Ultrium Tape Drive Drive Empty

v If a failure occurs, the following message appears in the message display:

ERROR! SELF TEST FAILURE

Step 8. Running the Fast Read/Write Test

The Fast Read/Write Test performs procedures to ensure that the drive can read from and write to tape. The diagnostic takes approximately 5 minutes to complete and loops continually until you halt it. To halt the diagnostic, press the unload button. The diagnostic will continue to the end of its loop and then stop.

Attention: For this test, use only a scratch (blank) data cartridge or a cartridge that may be overwritten. During the test, the drive overwrites the data on the cartridge.

__ 1. Make sure that no cartridge is in the drive. __ 2. Make sure that the following message appears on the message display (you

may need to turn the power off, then on again for the message to appear).

Chapter 2. Installing 9

Ultrium Tape Drive Drive Empty

__ 3. Within two seconds, press the unload button 3 times. The status light

becomes solid amber and the following message displays (indicating that the tape drive is in maintenance mode):

Maint Mode: Select Exit Maint Mode

Note: If a cartridge is in the tape drive, it will eject the first time that you

press the unload button and the drive will not be placed in maintenance mode. To continue placing the drive in maintenance mode, perform the preceding step.

__ 4. Press the unload button once per second until F appears in the

single-character display and the following message displays. (If you cycle past the desired code, press the unload button once per second until the code redisplays.)

Maint Mode: Select Fast R/W Diagnostic

__ 5. Press and hold the unload button for 2 or more seconds, then release it to

select the function. Immediately after the following message displays, insert a scratch (blank) data cartridge that is not write-protected (or the tape drive exits maintenance mode).

Fast R/W Diagnostic Load Scratch Tape

__ 6. After you insert the scratch data cartridge, the flashing C in the

single-character display changes to F, and one or more of the following messages display:

Fast R/W Diagnostic Tape Loading = = = >

Fast R/W Diagnostic Locating = = = >

Fast R/W Diagnostic Rewinding = = = >

followed by:

Fast R/W Diagnostic Writing = = = >

and:

Fast R/W Diagnostic Reading = = = >

The tape drive runs the tests.

10 IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Note: If you inserted an invalid or write-protected tape cartridge, 7 appears

in the single-character display. The 3580 Ultrium 2 Tape Drive unloads the cartridge and exits maintenance mode.

v If no error is detected, the test will loop and begin again. To stop the

loop, press and hold the unload button for several seconds. When the loop ends, 0 temporarily appears in the single-character display. The drive rewinds and unloads the tape, partially ejects the cartridge, then exits maintenance mode. The solid amber status light turns off and the following message displays:

Passed! Tape Unloading

followed by:

Cartridge Unloading In Progress

then:

Ultrium Tape Drive Drive Empty

v If an error is detected, the status light flashes amber, a message similar to

the following displays, and the tape drive posts an error code to the single-character display.

ERROR! Drive/Media Error

To determine the error, locate the code in Table 8 on page 55. The tape drive unloads the tape cartridge, exits maintenance mode, and displays the following message:

Ultrium Tape Drive Drive Empty

Note: To reset the drive after an error occurs, cycle power (turn it off,

then on again).

__ 7. Power-off the 3580 Ultrium 2 Tape Drive.

Chapter 2. Installing 11

Step 9. Installing the SCSI Host Adapter Card (if required)

If there are no other devices attached to your server, you may need to install a SCSI host adapter card in the server. To determine whether your server needs an LVD or HVD/DIFF SCSI host adapter card, examine the label between the two SCSI connectors at the rear of the 3580 Ultrium 2 Tape Drive:

SCSI LVD/SE

v If

appears on the label, your server needs an LVD SCSI host adapter card.

SCSI DIFF

appears on the label, your server needs an HVD/DIFF SCSI host adapter

card.

To install an adapter, refer to the instructions that accompany it, as well as to the section about SCSI card installation in your server’s documentation. For a list of supported adapters and required interposers, visit the web at http://www.ibm.com/storage/lto.

Although the LVD hardware in the 3580 Ultrium 2 Tape Drive Model L23 is capable of operating in the single-ended (SE) mode, SE operation is not recommended or supported.

Step 10. Installing Device Drivers

A device driver is firmware that enables the 3580 Ultrium 2 Tape Drive to interact with a variety of servers. Refer to “Supported Device Drivers” on page 3 for instructions on downloading the latest device drivers (the CD contains device drivers current at time of manufacturing). Install device drivers for the 3580 Ultrium 2 Tape Drive as follows:

Note: If you intend to use the 3580 Ultrium 2 Tape Drive with a commercial

software application, IBM recommends that you do not install any device driver from the CD that was shipped with the tape drive, as conflicts could occur over which driver controls the drive. Only install a device driver from the CD if the instructions from your commercial software application tell you to do so.

v If you intend to use the 3580 Ultrium 2 Tape Drive with an existing or new

commercial software application (such as Tivoli

Storage Manager, Computer Associates ARCserve, VERITAS Backup Exec, or Legato NetWorker), refer to that application’s installation instructions to install the device driver and configure the 3580 Ultrium 2 Tape Drive.

v If you do not intend to use the 3580 Ultrium 2 Tape Drive with a commercial

software application, install the device driver from the CD that was shipped with the drive. Refer to the installation instructions in the IBM Ultrium Device Drivers Installation and User’s Guide, which is on the CD. The CD contains drivers and installation instructions for supported operating systems.

12 IBM 3580 Ultrium Tape Drive Setup and Operator Guide

Step 11. Connecting the SCSI Bus Cable

For maximum performance, the quantity of tape drives that you can attach to one SCSI bus is limited, and is based on the type of bus that you have and the amount of data compression achieved. Ultra SCSI buses have a bandwidth of 40 MB per second; Ultra2 SCSI buses have a bandwidth of 80 MB per second; Ultra160 SCSI buses have a bandwidth of 160 MB per second. The 3580 Ultrium 2 Tape Drive is capable of data transfer rates of up to 35 MB per second with no compression and 70 MB per second at 2:1 compression. For these reasons, you should attach only one 3580 Ultrium 2 Tape Drive to an Ultra SCSI bus, one or two 3580 Ultrium 2 Tape Drives to an Ultra2 SCSI bus, and one to four 3580 Ultrium 2 Tape Drives to an Ultra160 SCSI bus.

The SCSI bus cable connects the 3580 Ultrium 2 Tape Drive to the server. You can connect the SCSI bus cable (and the terminator) to either SCSI connector on the 3580 Ultrium 2 Tape Drive.

__ 1. Ensure that the 3580 Ultrium 2 Tape Drive is powered off and plugged into

the electrical outlet.

__ 2. If the server’s SCSI bus is in operation, stop all activity on the bus that you

are connecting to (for instructions about how to stop SCSI bus activity, see your server’s documentation).

__ 3. Determine the maximum allowable length of your bus cable. The maximum

allowable length depends on the type of SCSI bus (LVD or HVD) that you are using and the number of devices on the bus:

v For an LVD bus with a single device, do not use a total cabling length

that exceeds 25 m (82 ft).

v For an LVD bus with multiple devices, do not use a total cabling length

that exceeds 12 m (39 ft).

v For an HVD bus, do not use a total cabling length that exceeds 25 m (82

ft).

To determine whether your drive uses an LVD or HVD SCSI bus, see “Step

9. Installing the SCSI Host Adapter Card (if required)” on page 12.

Attention:

v Do not mix LVD and HVD SCSI host adapters, tape drives, or

terminators on the same bus, as they could become damaged.

v Data transfer protocols for tape and disk drives are very

dissimilar. For that reason, IBM strongly recommends that you avoid running tape and disk drives on the same host adapter. A configuration with tape and disk on a single host adapter gives a slow and unreliable performance.

Chapter 2. Installing 13

__ 4. Configure your 3580 Ultrium 2 Tape Drive similar to one of the following

examples:

v If the 3580 Ultrium 2 Tape Drive Is the Only Device On the SCSI Bus:

connect the SCSI bus cable to the server (see Figure 3).

Figure 3. Example of connecting one SCSI device to the server. The view is from the top.

1 3580 Ultrium 2 Tape Drive 5 SCSI host adapter card 2 SCSI connectors 6 Server 3 Terminator 4 SCSI bus cable

14 IBM 3580 Ultrium Tape Drive Setup and Operator Guide

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IBM TotalStorage Ultrium 3580 L23, TotalStorage Ultrium 3580 H23 Setup And Operator Manual

Specifications and Main Features

Frequently Asked Questions

User Manual