IBM TotalStorageFAStT900
Fibre Channel Storage Server
User’ s Guide
Read Before Using
The IBM License Agreement for Machine Code is included in this book. Carefully read the agreement. By using this product
you agree to abide by the terms of this agreement and applicable copyright laws.
GC26-7534-00
IBM TotalStorageFAStT900
Fibre Channel Storage Server
User’ s Guide
GC26-7534-00
Note:
Before using this information and the product it supports, be sure to read the general information under “Notices” on page 65.
Antes de instalar este producto, lea la información de seguridad.
Lässäkerhetsinformationen innan du installerar den här produkten.
The following Danger notices and Caution notices are printed in English throughout
this document. For translations of these notices, see IBM Safety Information.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Safetyxiii
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Statement
Statement 4:
≥ 18 kg (39.7 lb)≥ 32 kg (70.5 lb)≥ 55 kg (121.2 lb)
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
This document provides an overview of the IBM®TotalStorage™FAStT900 Fibre
Channel Storage Server, hereafter referred to as the FAStT900 Storage Server, and
contains information about routine operations and replacement procedures for all
customer replaceable units (CRUs).
Before you use this document, install the hardware and software. For more
information, refer to the IBM TotalStorage FAStT900 Fibre Channel Storage ServerInstallation Guide and the IBM FAStT Storage Manager installation guide
appropriate for your operating system. .
Who should read this document
This user’s guide is intended for system operators and service technicians who
have extensive knowledge of Fibre Channel, network technology, computer-system
operation, maintenance, and repair. Use this guide to:
v Become familiar with the components of the FAStT900 Storage Server
v Learn how to operate the FAStT900 Storage Server
v Learn how to replace failed components in the FAStT900 Storage Server
The following flow chart gives an overview of the installation process for the FAStT
hardware and the FAStT Storage Manager. The arrows in the flow chart indicate the
current publications that cover, in detail, each step in the installation process.
Install Process
Install Storage Server
in Rack
Determine
Management
Method
Out-of-Band
Install Management
Hardware
Make Network Connection
Install RAID Controller
Enclosure(s) / Storage
Expansion Unit(s)
Make Fibre Channel
Connections
Set Link Switch
In-Band
Publications
FAStT Storage Server
Installation Guides
FAStT SM install and
Support OS Guides
FAStT and FC-2 HBA
Install and Users Guide
* FC Planning and
Integration: User's
Guide and Service
Information
FAStT Storage Server
Installation Guides
FAStT RAID Controller
Enclosure Unit Install
and User's Guide
FAStT Storage Exp
Units Install and User's
Guides
FAStT Fibre Channel
Storage Server
Installation Guides
Fibre Channel Cable
Instructions
Connect Power and
Start Server
Verify Server
operation w / LEDs
Prepare for
Installation of SM
Software
Install and Verify SM
Client SW on Host
Install and Verify SM
Host SW on Host
Configure Storage
Hardware
Configure Storage
Subsystems on Host
Complete SM SW
Installation
Test Installation
FAStT Storage Server
Installation Guides
Fibre Channel
Hardware Maintenance
and Problem
Determination Guide
FAStT SM Install and
Support OS Guides
FAStT Storage
Server User's
Guides
FAStT Remote Mirror
Option Install ation and
User's Guide
* For pSeries Server and 6227 or 6228 HBA use only
Figure 1. Process flow by current publications
FAStT documentation
The following three tables present an overview of the FAStT900 Fibre Channel
Storage Server and the FAStT Storage Manager document libraries, as well as
related documents. Each table lists documents that are included in the libraries and
where to locate the information that you need to accomplish common tasks.
Table 3 associates each of the following documents related to FAStT operations
with its related common user tasks.
Table 3. TotalStorage FAStT related document titles by user tasks
TitleUser Tasks
IBM Safety
Information,
P48P9741
IBM FAStT500 RAID
Controller Enclosure
Unit Installation
Guide, 59P6244
IBM FAStT500 RAID
Controller Enclosure
Unit User’s
Reference, 48P9847
®
IBM Netfinity
Channel Cabling
Instructions,
19K0906
IBM FAStT200 and
FAStT200 HA
Storage Servers
Installation and
User’s Guide,
59P6243
IBM FAStT200 Fibre
Channel Cabling
Instructions,
21P9094
IBM TotalStorage
FAStT EXP700
Storage Expansion
Unit Installation and
User’s Guide,
32P0178
IBM FAStT EXP500
Installation and
User’s Guide,
59P5637
IBM Fibre Channel
SAN Configuration
Setup Guide,
25P2509
Fibre
PlanningHardware
Installation
UU
UU
U
UU
U
UU
UU
UUUU
Software
Installation
ConfigurationOperation and
Administration
U
Diagnosis and
Maintenance
About this documentxxi
How this book is organized
Chapter 1, “Introduction”, on page 1 introduces the FAStT900 Storage Server and
its primary components.
Chapter 2, “Operating the FAStT900 Storage Server”, on page 15 describes the
tasks required to operate the FAStT900 Storage Server.
Chapter 3, “Replacing the FAStT900 Storage Server components”, on page 37
describes how to service and replace components of the FAStT900 Storage Server.
“Getting information, help, and service”, on page 61 describes how to obtain help,
service, and information about IBM products.
“Notices” on page 65 provides product notices.
Notices and statements in this document
The caution and danger statements that this document uses also appear in the
multilingual Safety Information document provided with your FAStT900 Storage
Server. Each caution and danger statement is numbered for easy reference to the
corresponding statements in the safety document.
This document uses the following types of notices and statements:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about IBM and IBM products, you will find a wide variety of sources available from
IBM to assist you. This section contains information about where to go for additional
information, what to do if you experience a problem with your xSeries
IntelliStation
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation, and use the
system, and whom to call for service, if it is necessary.
™
or
v Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to check for
technical information, hints, tips, and new device drivers.
v Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the
publications that are provided with your system and software. The information that
comes with your system also describes the diagnostic tests that you can perform.
Most xSeries and IntelliStation systems, operating systems, and programs come
with information that contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the information
for the operating system or program.
Using the documentation
Information about your IBM®xSeries or IntelliStation system and preinstalled
software, if any, is available in the documentation that comes with your system.
That documentation includes printed documents, online documents, readme files,
and help files. See the troubleshooting information in your system documentation
for instructions for using the diagnostic programs. The troubleshooting information
or the diagnostic programs might tell you that you need additional or updated
device drivers or other software. IBM maintains pages on the World Wide Web
where you can get the latest technical information and download device drivers and
updates. To access these pages, go to http://www.ibm.com/pc/support and follow
the instructions. Also, you can order publications through the IBM Publications
Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
Web sites
On the World Wide Web, the IBM Web site has up-to-date information about IBM
xSeries and IntelliStation products, services, and support. The address for IBM
xSeries information is http://www.ibm.com/eserver/xseries/ The address for IBM
IntelliStation information is http://www.ibm.com/pc/intellistation.
You can find service information for your IBM products, including supported options,
at http://www.ibm.com/pc/support/ If you click Profile from the support page, you
can create a customized support page. The support page has many sources of
information and ways for you to solve problems, including how to:
v Diagnose problems, using the IBM Online Assistant
v Download the latest device drivers and updates for your products
v View Frequently Asked Questions (FAQ)
v View hints and tips to help you solve problems
v Participate in IBM discussion forums
v Set up e-mail notification of technical updates about your products
Software service and support
Through the IBM Support Line, for a fee, you can get telephone assistance with
usage, configuration, and software problems with xSeries servers, IntelliStation
workstations and appliances. For information about which products are supported
by Support Line in your country or region, go to
http://www.ibm.com/services/sl/products/
About this documentxxiii
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/ or go to http://www.ibm.com/planetwide/ for support
telephone numbers.
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to http://www.ibm.com/planetwide/ for support telephone numbers.
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
How to send your comments
Your feedback is important to help us provide the highest quality of information. If
you have any comments about this document, you can submit them in one of the
following ways:
v E-mail
Submit your comments electronically to:
starpubs@us.ibm.com
Be sure to include the name and order number of the document and, if
applicable, the specific location of the text that you are commenting on, such as
a page number or table number.
v Mail or fax
Fill out the Readers’ Comments form (RCF) at the back of this document and
return it by mail or fax (1-800-426-6209) or give it to an IBM representative. If the
RCF has been removed, you may address your comments to:
International Business Machines Corporation
RCF Processing Department
Dept. M86/Bldg. 050-3
5600 Cottle Road
San Jose, CA 95193-0001
U.S.A.
The IBM TotalStorage FAStT900 Fibre Channel Storage Server (referred to
throughout this book as the FAStT900 Storage Server) is a high-performance unit
that provides dual, redundant array of independent disks (RAID) controllers and
Fibre Channel interfaces to both the host and drive channels.
FAStT900 Storage Server overview
The FAStT900 Storage Server (Machine type 1742, models 90U and 90X) supports
direct attachment of up to four hosts that contain two host adapters each, and is
designed to provide maximum host-side and drive-side redundancy. By using
external Fibre Channel switches in conjunction with the FAStT900 Storage Server,
you can attach up to 64 hosts with two adapters each to a FAStT900 Storage
Server.
Each FAStT900 Storage Server contains several removable components, called
customer replaceable units (CRUs), that you can access from either the front or
back of the unit. These CRUs include the battery, RAID controllers, storage server
fan, power supplies, fan and communications module, mini hubs, and Small
Form-Factor Pluggable (SFP) modules. The FAStT900 Storage Server also has a
removable front bezel.
The FAStT900 Storage Server functions with at least one external Fibre Channel
drive expansion unit containing Fibre Channel hard drives. The FAStT900 Storage
Server supports a maximum of 224 Fibre Channel hard drives when using an IBM
FAStT EXP700 drive. If the Fibre Channel drives are configured in FAStT EXP500
drive expansion units, a maximum of 220 hard drives are supported.
Front view
Attention:The FAStT900 controller units are not compatible with the FAStT700 or
FAStT500 controller units. The FAStT900 controller units are keyed to prevent them
from being mistakenly inserted in the non-supported storage server units. Do not
force fit the controller units or the backplane might be damaged.
Figure 2 on page 2 shows the bezel. The bezel is a removable front cover with
holes for viewing the status lights and for boosting air circulation.
Note: The illustrations in this document might differ slightly from your hardware.
Figure 2. IBM TotalStorage FAStT900 Fibre Channel Storage Server front bezel
Figure 3 shows the following components on the FAStT900 Storage Server without
the front bezel:
v Storage server fan - A removable unit that contains two cooling fans and
indicator lights
v Battery - A removable unit that contains the cache battery for the controllers,
battery charger circuitry, and status indicator lights
v Controllers - Two removable units that each contain one RAID controller with 1
Gb cache memory and status indicator lights
Figure 3. IBM TotalStorage FAStT900 Fibre Channel Storage Server front view
Back view
Figure 4 on page 3 shows the FAStT900 Storage Server back view and the
following components:
v Host-side and drive-side mini hubs - Up to eight removable mini hubs with
indicator lights. You can insert SFP modules into the mini hubs and connect
fiber-optic host and drive interface cables to the FAStT Storage Server. (The
standard FAStT900 configuration includes two host and two drive mini hubs.)
v Power supplies - Two removable units that each contain a power supply and an
v Fan and communications module - A removable unit that contains the power
supply cooling fans, an indicator light, and Ethernet ports.
Figure 4. IBM TotalStorage FAStT900 Fibre Channel Storage Server - back view
Fibre Channel connections
When fully configured, the back of the FAStT900 Storage Server can accommodate
up to four host-side and four drive-side mini hubs. Each mini hub is a single,
removable unit that provides the Fibre Channel interface between a FAStT900
Storage Server, host computers, and drives. Each mini hub has two SFP module
ports. An SFP module is inserted into a mini-hub port. Figure 5 shows the Fibre
Channel components.
Figure 5. Fibre Channel interface connections
Chapter 1. Introduction3
The FAStT900 Storage Server uses fiber-optic cables to connect to other Fibre
Channel devices. The fiber-optic cables that you need depend on the type of optical
connectors in the device to which you are connecting the FAStT900 Storage Server.
If the device uses SFP modules or optical interface connectors, then you must use
LC-LC Fibre Channel cables. If the device uses Gigabit Interface Converters
(GBICs) as the optical interface connector, you must use LC-LC Fibre Channel
cables and LC-SC Fibre Channel cable adapters (Part number 19K1250) to connect
to the FAStT900 Storage Server.
Handling fiber-optic cables
Before you use fiber-optic cables, read the following precautions.
Attention:To avoid damage to your fiber-optic cables, follow these guidelines:
v Do not route the cable along a folding cable-management arm.
v When attaching to a device on slide rails, leave enough slack in the cable so that
it does not bend to a radius of less than 38 mm (1.5 in.) when extended or
become pinched when retracted.
v Route the cable away from places where it can be damaged by other devices in
the rack cabinet.
v Do not use plastic cable ties in place of the provided cable straps.
v Do not overtighten the cable straps or bend the cables to a radius of less than 38
mm (1.5 in.).
v Do not put excess weight on the cable at the connection point. Be sure that the
cable is well supported.
Using LC-LC Fibre Channel cables
The LC-LC Fibre Channel cable is a fiber-optic cable that is used to connect into
one of the following devices:
v SFP module installed in a FAStT900 Storage Server mini hub
v SFP module installed in an IBM Fibre Channel switch
v SFP module installed in an IBM FAStT EXP700 drive expansion unit
v Optical interface connector on an IBM FAStT FC–2 Host Bus Adapter (part
number 19K1246), IBM FAStT single port FC2-133 Host Bus Adapter (part
number 24P0960), or dual port FC2-133 Host Bus Adapter (part number
24P8053)
Figure 6 on page 5 shows an LC-LC Fibre Channel cable.