IBM ThinkPad TransNote Service Manual

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IBM Mobile Systems ThinkPad Computer Hardware Maintenance Manual
December 2000
This manual supports:
ThinkPad TransNote (MT 2675)
Note
Second Edition (December 2000) The following paragraph does not apply to the United
Kingdom or any country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer or express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes to the products or the programs described in this publication at any time.
It is possible that this publication may contain references to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country.
Requests for technical information about IBM products should be made to your IBM authorized dealer or your IBM marketing representative.
© Copyright International Business Machines Corporation 2000. All rights reserved. Note to U.S.
Government Users – Documentation related to restricted rights – Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
© Copyright IBM Corp. 2000

Contents

Introduction .............1
Important service information .........1
Strategy for replacing FRUs ........1
How to use error messages ........2
Diskette compatibility matrix .........2
Safety notices: multilingual translations ......3
Safety information............12
General safety............12
Electrical safety ...........13
Safety inspection guide .........14
Handling electrostatic discharge-sensitive devices 15
Grounding requirements .........16
Laser compliance statement.........16
General descriptions ..........19
Read this first .............19
What to do first: ...........19
Related service information .........21
Service Web site ...........21
Using Recovery CD ..........21
Passwords .............22
Power management ..........24
Checkout guide ............26
Testing the computer ..........26
Detecting system information with PC-Doctor. . . 28
Power system checkout .........28
ThinkPad TransNote ..........33
Product overview ............35
Specifications ............35
Status indicators ...........36
FRU tests .............38
Fn key combinations ..........39
Symptom-to-FRU index ..........41
Numeric error codes ..........41
Error messages ...........44
Beep symptoms ...........45
No beep symptoms ..........45
LCD-related symptoms .........46
Identifying problems with the FlipTouch display 47
Identifying problems with the ThinkScribe digital
notepad .............47
Intermittent problems ..........48
Undetermined problems .........49
FRU replacement notices .........50
Screw notices ............50
Retaining serial numbers.........51
Removing and replacing a FRU........53
Removing the ThinkPad TransNote .....54
1010 Battery pack...........56
iii
1020 DIMM ............58
1030 Mini PCI adapter .........62
1040 Hard-disk drive and hard-disk drive cover 67
1050 Keyboard ...........69
1060 Backup battery and sub-battery .....73
1070 Digital-pen holder kit ........75
1080 Computer side ..........79
1090 ThinkScribe digital notepad assembly . . . 82
1100 Endurimer and system-digi cable ....85
1110 Audio card and speaker .......86
1120 Video card ...........89
1130 System board and PC card slot assembly 93
1140 RJ11/45 card and RJ11/45 cable ....103
1150 Fan assembly ..........106
2010 LCD assembly..........108
2020 LCD front bezel .........112
2030 LCD panel and Inverter card .....115
2040 LCD cable ...........123
3010 Digital pen ...........124
4010 Changing the orientation of a left- or
right-handed model .........124
Locations ..............133
Front view ............133
Rear view.............134
ThinkScribe digital notepad .......135
Parts list ..............136
Overall .............136
LCD FRUs ............139
Keyboard .............140
Endurimer/leather cover replacing kit.....140
Miscellaneous parts ..........141
Optional FRUs ...........142
Common parts list ..........143
Notices ..............144
Trademarks ............144
iv ThinkPad TransNote

Introduction

Important service information

Important
Diskette fixes are customer-installable. The diskette fixes are posted on the IBM support site (http://www.pc.ibm.com/support/).
Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes.
Customers in Canada should call IBM HelpPC at 800-565-3344 for assistance or download information.

Strategy for replacing FRUs

Before replacing parts
Make sure that all diskette fixes are installed before replacing any FRUs listed in this manual.
Use the following strategy to prevent unnecessary FRU replacement and service expense:
v If you are instructed to replace a FRU but the
replacement does not correct the problem, reinstall the original FRU before you continue.
v Some computers have both a processor board and a
system board. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one.
v If an adapter or device consists of more than one FRU,
any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms.
1
Important service information
Attention
The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect.
Strategy for replacing a hard-disk drive
Always try to run a low-level format before replacing a hard-disk drive.
Attention
The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten.

How to use error messages

Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error codes. If no error code is displayed, see if the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing.

Diskette compatibility matrix

The compatibility of each of the drives with the diskettes for it is as follows:
Diskette
drive
3.5-inch 1.0 MB Read and write
2 ThinkPad TransNote
Diskette capacity
2.0 MB Read and write
4.0 MB Not compatible
Compatibility
Safety notices

Safety notices: multilingual translations

In this manual, safety notices appear in English with a page number reference to the appropriate translation in this section.
The safety notices are provided in English, French, German, Italian, and Spanish, as follows:
Safety notice 1
Before the computer is powered-on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts.
Avant de remettre lordinateur sous tension après remplacement dune unité en clientèle, vérifiez que tous les ressorts, vis et autres pièces sont bien en place et bien fixées. Pour ce faire, secouez lunité et assurez-vous quaucun bruit suspect ne se produit. Des pièces métalliques ou des copeaux de métal pourraient causer un court-circuit.
Bevor nach einem FRU-Austausch der Computer wieder angeschlossen wird, muß sichergestellt werden, daß keine Schrauben, Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden. Der Computer muß geschüttelt und auf Klappergeräusche geprüft werden. Metallteile oder-splitter können Kurzschlüsse erzeugen.
Prima di accendere lelaboratore dopo che é stata effettuata la sostituzione di una FRU, accertarsi che tutte le viti, le molle e tutte le altri parti di piccole dimensioni siano nella corretta posizione e non siano sparse allinterno dellelaboratore. Verificare ci ÚÚ scuotendo lelaboratore e prestando attenzione ad eventuali rumori; eventuali parti o pezzetti metallici possono provocare cortocircuiti pericolosi.
Antes de encender el sistema despues de sustituir una FRU, compruebe que todos los tornillos, muelles y demás piezas pequeñas se encuentran en su sitio y no se encuentran sueltas dentro del sistema. Compruébelo agitando el sistema y escuchando los posibles ruidos que provocarían. Las piezas metálicas pueden causar cortocircuitos eléctricos.
Introduction 3
Safety notices
Safety notice 2
DANGER:
Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.
Certaines batteries de secours contiennent du nickel et du cadmium. Ne les démontez pas, ne les rechargez pas, ne les exposez ni au feu ni à leau. Ne les mettez pas en court- circuit. Pour les mettre au rebut, conformez-vous à la réglementation en vigueur. Lorsque vous remplacez la pile de sauvegarde ou celle de lhorloge temps réel, veillez à nutiliser que les modèles cités dans la liste de pièces détachées adéquate. Une batterie ou une pile inappropriée risque de prendre feu ou dexploser.
Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Bereitschafts-oder Systembatterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.
(continued)
4 ThinkPad TransNote
Safety notices
Continuation of Safety notice 2
DANGER:
Alcune batterie di riserva contengono una piccola quantità di nichel e cadmio. Non smontarle, ricaricarle, gettarle nel fuoco o nellacqua né cortocircuitarle. Smaltirle secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria dellRTC (real time clock) o la batteria di supporto, utilizzare soltanto i tipi inseriti nellappropriato Catalogo parti. Limpiego di una batteria non adatta potrebbe determinare lincendio o lesplosione della batteria stessa.
Algunas baterías de reserva contienen una pequeña cantidad de níquel y cadmio. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas. La utilizaciónde una batería no apropiada puede provocar la ignición o explosión de la misma.
Introduction 5
Safety notices
Safety notice 3
DANGER:
The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery.
La batterie contient du nickel. Ne la démontez pas, ne lexposez ni au feu ni à leau. Ne la mettez pas en court- circuit. Pour la mettre au rebut, conformez-vous à la réglementation en vigueur. Lorsque vous remplacez la batterie, veillez à nutiliser que les modèles cités dans la liste de pièces détachées adéquate. En effet, une batterie inappropriée risque de prendre feu ou dexploser.
Akkus enthalten geringe Mengen von Nickel. Sie dürfen nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.
La batteria contiene piccole quantità di nichel. Non smontarla, gettarla nel fuoco o nellacqua né cortocircuitarla. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria, utilizzare soltanto i tipi inseriti nellappropriato Catalogo parti. Limpiego di una batteria non adatta potrebbe determinare lincendio o lesplosione della batteria stessa.
Las baterías contienen pequeñas cantidades de níquel. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas al sustituir la batería. La utilización de una bateríano apropiada puede provocar la ignición o explosiónde la misma.
6 ThinkPad TransNote
Safety notices
Safety notice 4
DANGER:
The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.
La pile de sauvegarde contient du lithium. Elle présente des risques dincendie, dexplosion ou de brûlures graves. Ne la rechargez pas, ne retirez pas son connecteur polarisé et ne la démontez pas. Ne lexposez pas à une temperature supérieure à 100°C, ne la faites pas brûler et nen exposez pas le contenu à leau. Mettez la pile au rebut conformément à la réglementation en vigueur. Une pile inappropriée risque de prendre feu ou dexploser.
Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden, explodieren oder schwere Verbrennungen hervorrufen. Batterien dieses Typs dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden. Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.
La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o procurare gravi ustioni. Evitare di ricaricarla, smontarne il connettore polarizzato, smontarla, riscaldarla ad una temperatura superiore ai 100 gradi centigradi, incendiarla o gettarla in acqua. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Limpiego di una batteria non adatta potrebbe determinare lincendio ol’esplosione della batteria stessa.
(continued)
Introduction 7
Safety notices
Continuation of Safety notice 4
DANGER:
La batería de repuesto es una batería de litio y puede provocar incendios, explosiones o quemaduras graves. No la recargue, ni quite el conector polarizado, ni la desmonte, ni caliente por encima de los 100°C (212°F), ni la incinere ni exponga el contenido de sus celdas al agua. Deséchela tal como dispone la normativa local.
8 ThinkPad TransNote
Safety notices
Safety notice 5
If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing.
Si le panneau daffichage à cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze minutes. Consultez un médecin si des symptômes persistent aprèsle lavage.
Die Leuchtstoffröhre im LCD-Bildschirm enthält Quecksilber. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Der LCD-Bildschirm besteht aus Glas und kann zerbrechen, wenn er unsachgemäß behandelt wird oder der Computer auf den Boden fällt. Wenn der Bildschirm beschädigt ist und die darin befindliche Flüssigkeit in Kontakt mit Haut und Augen gerät, sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgespült und bei Beschwerden anschließend ein Arzt aufgesucht werden.
Nel caso che caso lLCD si dovesse rompere ed il liquido in esso contenuto entrasse in contatto con gli occhi o le mani, lavare immediatamente le parti interessate con acqua corrente per almeno 15 minuti; poi consultare un medico se i sintomi dovessero permanere.
Si la LCD se rompe y el fluido de su interior entra en contacto con sus ojos o sus manos, lave inmediatamente las áreas afectadas con agua durante 15 minutos como mínimo. Obtenga atención medica si se presenta algúnsíntoma del fluido despues de lavarse.
Introduction 9
Safety notices
Safety notice 6
To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.
Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte dalimentation.
Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen.
Per evitare scosse elettriche, non rimuovere la copertura in plastica che avvolge la parte inferiore della scheda invertitore.
Para evitar descargas, no quite la cubierta de plástico que rodea la parte baja de la tarjeta invertida.
Safety notice 7
Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials.
Bien que le voltage des batteries principales soit peu élevé, le court-circuit ou la mise à la masse dune batterie peut produire suffisamment de courant pour brûler des matériaux combustibles ou causer des brûlures corporelles graves.
Obwohl Hauptbatterien eine niedrige Spannung haben, können sie doch bei Kurzschluß oder Erdung genug Strom abgeben, um brennbare Materialien zu entzünden oder Verletzungen bei Personen hervorzurufen.
Sebbene le batterie di alimentazione siano a basso voltaggio, una batteria in corto circuito o a massa può fornire corrente sufficiente da bruciare materiali combustibili o provocare ustioni ai tecnici di manutenzione.
Aunque las baterías principales tienen un voltaje bajo, una batería cortocircuitada o con contacto a tierra puede producir la corriente suficiente como para quemar material combustible o provocar quemaduras en el personal.
10 ThinkPad TransNote
Safety notices
Safety notice 8
Before removing any FRU, power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables.
Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons dalimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons dinterface.
Die Stromzufuhr muß abgeschaltet, alle Stromkabel aus der Steckdose gezogen, der Akku entfernt und alle Verbindungskabel abgenommen sein, bevor eine FRU entfernt wird.
Prima di rimuovere qualsiasi FRU, spegnere il sistema, scollegare dalle prese elettriche tutti i cavi di alimentazione, rimuovere la batteria e poi scollegare i cavi di interconnessione.
Antes de quitar una FRU, apague el sistema, desenchufe todos los cables de las tomas de corriente eléctrica, quite la batería y, a continuación, desconecte cualquier cable de conexión entre dispositivos.
Introduction 11

Safety information

Safety information
The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer.

General safety

Follow these rules to ensure general safety: v Observe good housekeeping in the area of the
machines during and after maintenance.
v When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any
objects that weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.
v Do not perform any action that causes hazards to the
customer, or that makes the equipment unsafe.
v Before you start the machine, ensure that other service
representatives and the customers personnel are not in a hazardous position.
v Place removed covers and other parts in a safe place,
away from all personnel, while you are servicing the machine.
v Keep your toolcase away from walk areas so that other
people will not trip over it.
v Do not wear loose clothing that can be trapped in the
moving parts of a machine. Make sure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or
fasten it with a nonconductive clip, approximately 8 centimeters (3 inches) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or
metal fasteners for your clothing. Attention: Metal objects are good electrical conductors.
v Wear safety glasses when you are hammering, drilling,
soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.
v After service, reinstall all safety shields, guards, labels,
and ground wires. Replace any safety device that is worn or defective.
v Reinstall all covers correctly before returning the
machine to the customer.
12 ThinkPad TransNote
Safety information

Electrical safety

Observe the following rules when working on electrical equipment.
Important
Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
v Find the room emergency power-off (EPO) switch,
disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.
v Do not work alone under hazardous conditions or near
equipment that has hazardous voltages.
v Disconnect all power before:
Performing a mechanical inspectionWorking near power suppliesRemoving or installing main units
v Before you start to work on the machine, unplug the
power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.
v If you need to work on a machine that has exposed
electrical circuits, observe the following precautions: – Ensure that another person, familiar with the
power-off controls, is near you. Attention: Another person must be there to switch
off the power, if necessary.
– Use only one hand when working with powered-on
electrical equipment; keep the other hand in your pocket or behind your back.
Attention: An electrical shock can occur only when there is a complete circuit. By observing the above rule, you may prevent a current from passing through your body.
– When using testers, set the controls correctly and
use the approved probe leads and accessories for that tester.
– Stand on suitable rubber mats (obtained locally, if
necessary) to insulate you from grounds such as metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are in the
Introduction 13
Safety information
safety sections of maintenance information. Use extreme care when measuring high voltages.
v Regularly inspect and maintain your electrical hand tools
for safe operational condition.
v Do not use worn or broken tools and testers. v Never assume that power has been disconnected from
a circuit. First, check that it has been powered off.
v Always look carefully for possible hazards in your work
area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.
v Do not touch live electrical circuits with the reflective
surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage.
v Do not service the following parts with the power on
when they are removed from their normal operating places in a machine:
Power supply unitsPumpsBlowers and fansMotor generators
and similar units. (This practice ensures correct grounding of the units.)
v If an electrical accident occurs:
Use caution; do not become a victim yourself.Switch off power.Send another person to get medical aid.

Safety inspection guide

The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
Consider these conditions and the safety hazards they present: v Electrical hazards, especially primary power (primary
voltage on the frame can cause serious or fatal electrical shock)
v Explosive hazards, such as a damaged CRT face or a
bulging capacitor
v Mechanical hazards, such as loose or missing hardware
14 ThinkPad TransNote
Safety information
To determine whether there are any potentially unsafe conditions, use the following checklist at the beginning of every service task. Begin the checks with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for: a. Athird-wire ground connector in good condition.
Use a meter to measure third-wire ground continuity for 0.1 or less between the external ground pin and frame ground.
b. The power cord should be the type specified in the
parts list.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.

Handling electrostatic discharge-sensitive devices

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Notes
1. Use product-specific ESD procedures when they exceed the requirements noted here.
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.
When handling ESD-sensitive parts: v Keep the parts in protective packages until they are
inserted into the product.
v Avoid contact with other people. v Wear a grounded wrist strap against your skin to
eliminate static on your body.
Introduction 15
Safety information
v Prevent the part from touching your clothing. Most
clothing is insulative and retains a charge even when you are wearing a wrist strap.
v Use the black side of a grounded work mat to provide a
static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
v Select a grounding system, such as those listed below,
to provide protection that meets the specific service requirement.
Note
The use of a grounding system is desirable but not required to protect against ESD damage.
– Attach the ESD ground clip to any frame ground,
ground braid, or green-wire ground.
– Use an ESD common ground or reference point
when working on a double-insulated or battery-operated system. You can use coax or connector-outside shells on these systems.
– Use the round ground-prong of the AC plug on
AC-operated computers.

Grounding requirements

Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.

Laser compliance statement

Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive or DVD drive. CD-ROM drives or DVD drives are also sold separately as options. The CD-ROM drive or DVD drive is a laser product. The CD-ROM drive or DVD drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.
16 ThinkPad TransNote
Laser compliance statement
When a CD-ROM drive or DVD drive is installed, note the following:
CAUTION:
Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
O uso de controles, ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação.
Pour éviter tout risque d’exposition au rayon laser, respectez les consignes de réglage et d’utilisation des commandes, ainsi que les procédures décrites.
Werden Steuer- und Einstellelemente anders als hier festgesetzt verwendet, kann gefährliche Laserstrahlung auftreten.
L’utilizzo di controlli, regolazioni o l’esecuzione di procedure diverse da quelle specificate possono provocare l’esposizione a.
El uso de controles o ajustes o la ejecución de procedimientos distintos de los aquí especificados puede provocar la exposición a radiaciones peligrosas.
Opening the CD-ROM drive or DVD drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive or DVD drive.
Do not open.
Introduction 17
Laser compliance statement
Some CD-ROM drives or DVD drives contain an embedded Class 3A or Class 3B laser diode. Note the following:
DANGER:
Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz.
Rayonnement laser si carter ouvert. Évitez de fixer le faisceau, de le regarder directement avec des instruments optiques, ou de vous exposer au rayon.
Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder über optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden.
Kinyitáskor lézersugár!Nenézzen bele se szabad szemmel, se optikai eszközökkel. Kerülje a sugárnyalábbal valóérintkezést !
Aprendo lunità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici e evitare lesposizione diretta al fascio.
Radiaciónláser al abrir. No mire fijamente ni examine con instrumental óptico el haz de luz. Evite la exposición directa al haz.
18 ThinkPad TransNote

General descriptions

This chapter includes descriptions for any ThinkPad model that has the PC-Doctor DOS diagnostics program. Some descriptions might not apply to your particular computer.

Read this first

Before you go to the checkout guide, be sure to read this section.
Important notes
v Only certified trained personnel should
service the computer.
v Read the entire FRU removal and replacement
page before replacing any FRU.
v Use new nylon-coated screws when you
replace FRUs.
v Be extremely careful during such write
operations as copying, saving, or formatting.
Drives in the computer that you are servicing sequence might have been altered. If you select an incorrect drive, data or programs might be overwritten.
v Replace FRUs only for the correct model.
When you replace a FRU, make sure the model of the machine and the FRU part number are correct by referring to the FRU parts list.
v A FRU should not be replaced because of a
single, unreproducible failure. Single failures
can occur for a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU.
v Be careful not to replace a nondefective FRU.

What to do first:

When you do return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: __ 1. Name and phone number of servicer __ 2. Date of service __ 3. Date on which the machine failed __ 4. Date of purchase __ 5. Failure symptoms, error codes appearing on the
display, and beep symptoms
19
Read this first
__ 6. Procedure index and page number in which the
failing FRU was detected __ 7. Failing FRU name and part number __ 8. Machine type, model number, and serial number __ 9. Customers name and address
Note for warranty:
During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. The following list provides some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use.
Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following:
The following are not covered under warranty:
v LCD panel cracked from the application of excessive
force or from being dropped
v Scratched (cosmetic) parts v Cracked or broken plastic parts, broken latches, broken
pins, or broken connectors caused by excessive force
v Damage caused by liquid spilled into the system v Damage caused by the improper insertion of a PC Card
or the installation of an incompatible card
v Damage caused by foreign material in the diskette drive v Diskette drive damage caused by pressure on the
diskette drive cover or by the insertion of a diskette with multiple labels
v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer
unusable)
v Sticky keys caused by spilling a liquid onto the keyboard
The following symptoms might indicate damage caused by nonwarranted activities:
v Missing parts might be a symptom of unauthorized
service or modification.
v If the spindle of a hard-disk drive become noisy, it may
have been subjected to excessive force, or dropped.
20 ThinkPad TransNote

Related service information

Related service information
This section provides information about the following:
v Service Web site v Using Recovery CD v Passwordson page 22 v Power managementon page 24

Service Web site

When the latest maintenance diskette and the system program service diskette are available, a notice will be posted on http://www.pc.ibm.com/partner/infotips/

Using Recovery CD

To create Service Partition and install the preloaded system from Recovery CD, do the following;
To create Service Partition [SP]:
1. Erase all partitions on the hard-disk drive using FDISK or similar application.
2. Boot with Recovery CD (and boot diskette if required).
3. Amenu will appear stating Your computer originally
included a Product Recovery program ... Reinstall the Product Recovery Program? (Y/N) [ ]”.
Note: If the hard-disk drive contains any partitions, you
4. Enter Yand Service Partition will be created and
will not receive this menu go to step 1.
loaded with D2D files. Note: If you do not want to create Service Partition,
5. Press ENTERat next window to continue.
Install preloaded system from CD:
6. Boot with Recovery CD (and boot diskette if required)
7. If the hard-disk drive is blank, a menu will appear
press N, and then go to step 8.
v Service Partition will be created. System will
automatically reboot during this precess.
v Recovery process will copy some files to the Service
Partition, PKUNZIP others.
v Follow prompts you may be prompted to change
CDs.
v System will reboot when complete, continue to step
6 to install preloaded system.
stating Your computer originally included a
Product Recovery program ... Reinstall the Product Recovery Program? (Y/N) [ ]”.
v To install Service Partition, go to step 4. v To preload hard-disk drive without installing Service
Partition, press N.
General descriptions 21
Related service information
8. If a menu appears asking which operating system to install, highlight proper operating system and press ENTER.
9. Amenu will appear stating Full Recovery:. Press ENTERto select.
10. Enter Yat the three windows which follow.
11. Follow prompts to complete Recovery.

Passwords

As many as three passwords may be needed for any ThinkPad computer: the power-on password (POP), the hard-disk password (HDP), and the supervisor password (SVP).
Exception: If only SVP is installed, the password prompt
When any of these passwords is used, a password prompt appears on the screen whenever the computer is turned on. The computer does not start until the password is entered.
does not appear when the operating system is booted.
Power-on password:
A power-on password (POP) protects the system from being powered on by an unauthorized person. Without knowing the password, nobody can start the system.
Hard-disk password:
There are two hard-disk passwords (HDPs):
v User HDPfor the user v Master HDPfor the system administrator, who can use
it to get access to the hard disk even if the user has changed the user HDP
Note: There are two modes for the HDP: User only and
Master + User. You can enter two HDPs when you select Master + User.
Attention
If the master HDP has been forgotten, there is no way to delete it. But you can still get access to the hard disk if you remember the user HDP. If both user HDP and master HDP have been forgotten, the password cannot be removed and the hard disk will not be accessible.
Supervisor password:
A supervisor password (SVP) protects the system information stored in the IBM BIOS Setup Utility so that
22 ThinkPad TransNote
Related service information
without knowing the password, nobody can change the configuration of the computer.
Attention
If the SVP has been forgotten, there is no way to reset it.
How to remove the power-on password
To remove a POP that you have forgotten, do the following:
(A) If SVP is not installed:
1. Turn off the computer.
2. Remove the battery pack. For how to remove the battery pack, see 1010 Battery packon page 56.
3. Remove the backup battery. For how to remove the backup battery, see 1060 Backup battery and sub-batteryon page 73.
4. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does not appear. The POP has been removed.
5. Reinstall the backup battery and the battery pack.
(B) If SVP is installed:
1. Turn on the computer by pressing and holding F1.
2. Enter the SVP. The IBM BIOS Setup Utility menu appears.
3. Select Password, using the cursor keys to move down the menu.
4. Select Power-On Password.
5. Enter the SVP, at the Enter Current Password field.
6. When the Enter New Password field opens, leave it blank and press Enter twice.
7. Press Enter in the Changes have been saved window.
8. Press F10; then select Yes in the Setup confirmation window.
How to remove the hard-disk password
Attention
If User only mode is selected and the user HDP is forgotten, there is no way to reset it.
To remove the user HDP that you have forgotten, do the following:
1. Power on the computer by pressing and holding F1.
2. Enter the SVP. The IBM BIOS Setup Utility menu appears.
General descriptions 23
Related service information
3. Select Password, using the cursor keys to move down the menu.
4. Select Hard-disk x password, where x is the letter of the hard-disk drive. A pop-up window opens.
5. Select either User HDP or Master HDP.
6. Enter the master HDP; then leave the New Password field blank and press Enter twice.
7. Press F10.
8. Select Yes in the Setup Configuration window. Both user HDP and master HDP have been removed.

Power management

To reduce power consumption, the computer has three power management modes: screen blank, standby, and hibernation.
Screen blank mode:
In screen blank mode, the following occurs:
v The LCD backlight turns off. v The hard-disk drive motor stops. v The speaker is muted.
To enter screen blank mode, press Fn + F3. To end screen blank mode and resume normal operation, press any key.
Standby mode:
When the computer enters standby mode, the following events occur in addition to what occurs in screen blank mode:
v The LCD is powered off. v The hard-disk drive is powered off. v The CPU stops.
To enter standby mode, do any of the following:
v Press Fn + F4. v Close the ThinkPad TransNote computer. (To prevent
the computer from entering standby mode when the computer is closed, click Will not suspend even if LCD is closed in the Power Management Properties window. Then only the LCD turns off.)
In certain circumstances, the computer goes into standby mode automatically: v If a suspend timehas been set on the timer, and the
user does not do any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within the time set.
v If the ac adapter is plugged in.
24 ThinkPad TransNote
Related service information
v If the battery indicator blinks orange, indicating that the
battery power is low. (Alternatively, if Hibernate when battery becomes low has been selected in the Power Management Propertieswindow, the computer goes into hibernation mode.)
Note: Even if you dont set the low-battery alarm, the
charge indicator lets you know that the battery is low, and then the computer enters the power-saving mode automatically. This default low-battery behavior is independent of the operating system; so if you have set the low-battery alarm, the computer may not do what you specified. It chooses either your setting or the default setting, whichever is appropriate.
Any one of the following events causes the computer to resume operation from standby mode:
v The Fn key is pressed. v The ring indicator (RI) is signaled by a serial device or a
PC Card device.
v The power switch is turned on. v In Windows operating system, the Scheduled Tasks
setting has priority over the Resume on timer selection in the Power Management Propertieswindow.
Note: The computer does not accept any input
immediately after it enters standby mode. Wait a few seconds before taking any action to reenter operation mode.
Hibernation mode:
In hibernation mode, the following occurs: v The system status, RAM, VRAM, and setup data are
stored on the hard disk.
v The system is powered off. Any one of the following events causes the computer to
enter hibernation mode:
v The Fn+F9keys are pressed. v The power switch is turned off and the mode is set to
Power switch mode [Hibernation].
v The timer conditions are satisfied in suspend mode (for
operating systems other than Windows 98).
v Acritically low battery condition occurs and the mode is
set to Hibernate when battery becomes low.
When the power is turned on, the computer leaves hibernation mode and resumes operation. The hibernation file in the boot record on the hard-disk drive is read, and system status is restored from the hard-disk drive.
General descriptions 25

Checkout guide

Checkout guide
Use the following procedures as a guide in identifying and correcting problems with the ThinkPad computer.
Note: The diagnostic tests are intended to test only IBM
products. The use of non-IBM products, prototype cards, or modified options can lead to false indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as possible.
2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the operation.

Testing the computer

The ThinkPad computer has a test program called PC-Doctor®DOS (hereafter called PC-Doctor). You can detect errors by running the diagnostics test included in PC-Doctor. This section is an overview of the procedure. For details that depend on model-unique functions, refer to Product overviewon page 35.
For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by using the IBM BIOS Setup Utility before you run PC-Doctor. In the IBM BIOS Setup Utility screen, press F9, Enter, F10, then
Enter. Note: When you initialize the computer configuration,
some devices are disabled, such as the serial port. If you test one of these devices, you will need to
enable it by using PS2.EXE. To run the test, do as follows: Note: In the following procedure, you can select an item
not only with the arrow keys, but also with the
TrackPoint. Instead of pressing Enter, click the left
button.
1. Insert the PC-Doctor disk into the diskette drive; then
power on the computer. If the computer cannot be powered on, go to Power
system checkouton page 28, and check the power sources. If an error code appears, go to Symptom-to-FRU indexon page 41. On the first screen, select the model and press Enter. Follow the instructions on the screen.
2. The main panel of PC-Doctor appears.
26 ThinkPad TransNote
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