Telelogic Directory Server Patch Installation Guide iii
iv Telelogic Directory Server Patch Installation Guide
1About this manual
This manual contains details about the Telelogic® Directory Server™ (TDS) patch
installation.
It contains the following sections:
•TDS documentation
•Contacting IBM Rational Software Support
•Conventions used in this guide
TDS documentation
This section provides the information on the related documents available for
TDS. The following TDS documents are available on the Product Support Web
site, https://support.telelogic.com
Document nameDescription
Telelogic Directory Server
Installation Guide
Telelogic Directory Server Product
Manual
Telelogic Directory Server
Administration Manual
Provides information about installing TDS.
Provides detailed information about TDS
features supported in this release.
Provides information about TDS
administration.
Telelogic Directory Server Patch Installation Guide1
Chapter 1: About this manual
Contacting IBM Rational Software Support
Support and information for Telelogic products is currently being transitioned
from the Telelogic Support site to the IBM Rational Software Support site.
During this transition phase, your product support location depends on your
customer history.
Product support
•If you are a heritage customer, meaning you were a Telelogic customer prior
to November 1, 2008, please visit the http://support.telelogic.com
Telelogic customers will be redirected automatically to the IBM Rational
Software Support site after the product information has been migrated.
•If you are a new Rational customer, meaning you did not have Telelogiclicensed products prior to November 1, 2008, please visit the IBM Rational
Software Support site.
Before you contact Support, gather the background information that you will
need to describe your problem. When describing a problem to an IBM software
support specialist, be as specific as possible and include all relevant background
information so that the specialist can help you solve the problem efficiently. To
save time, know the answers to these questions:
Other information
•What software versions were you running when the problem occurred?
•Do you have logs, traces, or messages that are related to the problem?
•Can you reproduce the problem? If so, what steps do you take to reproduce
it?
•Is there a workaround for the problem? If so, be prepared to describe the
workaround.
For Rational software product news, events, and other information, visit the IBM
Rational Software Web site.
2 Telelogic Directory Server Patch Installation Guide
Conventions used in this guide
TypefaceDescription
ItalicUsed for book titles and terminology.
BoldUsed for items that you can select and menu
Conventions used in this guide
paths, also used for emphasis.
Courier
Used for commands, file names, and directory
paths. Represents command syntax to be
entered verbatim. Signifies computer output
that displays on-screen.
Telelogic Directory Server Patch Installation Guide 3
Chapter 1: About this manual
4 Telelogic Directory Server Patch Installation Guide
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