IBM T410SI, T400S, T410S User Manual

HardwareMaintenanceManual

ThinkPadT400s,T410s,andT410si

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation.....1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatement(multilingual

translations)................21

Chapter2.Importantservice

information..............31

StrategyforreplacingFRUs.........31

Strategyforreplacingaharddiskdrive...32
Importantnoticeforreplacingasystem

board................32

Howtouseerrormessage........32

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................32

Productdenition............32

FRUidenticationforCTO,CMV,andGAV

products...............33

Chapter3.Generalcheckout.....35

Whattodorst..............35

Checkoutguide..............36

DiagnosticsusingPC-DoctorforDOS....36

LenovoThinkVantageToolbox(LenovoSystem

Toolbox)...............39

PC-DoctorforRescueandRecovery....40

FRUtests...............40

Powersystemcheckout...........41

CheckingtheACadapter.........41

Checkingoperationalcharging......42

Checkingthebatterypack........42

Checkingthebackupbattery.......43

Chapter4.Relatedservice

information..............45

RestoringthefactorycontentsbyusingProduct

Recoverydiscs..............45

RestoringthefactorycontentsbyusingRecovery

DiscSet.................45

Passwords................47

Power-onpassword...........47

Hard-diskpassword...........47

Supervisorpassword..........47

Howtoremovethepower-onpassword...47
Howtoremovethehard-diskpassword...48

Powermanagement............48

Screenblankmode...........49

Sleep(standby)mode..........49

Hibernationmode...........49

Symptom-to-FRUindex...........50

Numericerrorcodes..........51

Errormessages............55

Beepsymptoms............56

No-beepsymptoms...........57

LCD-relatedsymptoms.........57

Intermittentproblems..........58

Undeterminedproblems.........58

Chapter5.Statusindicators.....61

Chapter6.Fnkeycombinations...65

Chapter7.FRUreplacement

notices................69

Screwnotices...............69

Retainingserialnumbers...........70

Restoringtheserialnumberofthesystem

unit.................70

RetainingtheUUID...........71

ReadingorwritingtheECAinformation...71

Chapter8.Removingandreplacinga

FRU..................73

BeforeservicingThinkPadT400s,T410s,and

T410si..................74

1010Batterypack.............75

1020SerialUltrabaySlimdeviceortravelbezel..75
1030Solidstatedrive(SSD)orharddiskdrive

(HDD)..................76

1040DIMM................78

1050PCIExpressMiniCardforwirelessLAN..80
1060PCIExpressMiniCardforwirelessWAN..83

1070Keyboard..............85

1080Backupbattery............89

1090WirelessUSBadapterorIntelTurbo

Memory.................90

1100Palmrestorpalmrestwithngerprint

reader..................91

1110Bluetoothdaughtercard(BDC-2).....93

1120Keyboardbezelandspeakerassembly...94

©CopyrightLenovo

i

11305-in-1MediaCardReaderadapter....98

1140Bluetooth–wirelessradioswitchFPC...98

1150LCDunit...............100

1160Systemboard,fanassembly,and34-mm

ExpressCardslotframe...........103

1170I/Osubcardandbasecoverassembly...110

2010LCDbezelassembly..........112

2020LCDlatchLandR...........114

2030Integratedcameraormicrophonesub

card...................114

2040LEDsubcard.............116

2050LCDpanel..............118

2060LCDcable..............120

2070Hingekit...............121

2080LEDcable..............123

2090AntennakitandLCDrearcoverassembly..124

Chapter9.Locations........127

Frontview................127

Rearview.................128

Bottomview...............129

Chapter10.Partslist........131

Overall..................132

LCDFRUs................160

Keyboard.................174

Miscellaneousparts............175

ACadapters...............178

Powercords...............178

Recoverydiscs..............179

WindowsXPProfessional(32bit)DVDs...179
WindowsVistaStarterEdition(32bit)

DVDs................181

WindowsVistaHomeBasic(32bit)DVDs..182
WindowsVistaHomePremium(32bit)

DVDs................183

WindowsVistaBusiness(32bit)DVDs...184
WindowsVistaBusiness(64bit)DVDs...185

WindowsVistaUltimate(32bit)DVDs....186

Windows7HomeBasic(32bit)DVDs....187

Windows7HomePremium(32bit)DVDs..188
Windows7HomePremium(64bit)DVDs..190

Windows7Professional(32bit)DVDs....191

Windows7Professional(64bit)DVDs....194

Commonservicetools...........195

Notices................cxcvii

Trademarks.............cxcviii

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPadT400sMT2801,2808,2809,2815,2823,2824,and2825
ThinkPadT410sandT410siMT2901,2904,2907,2912,2924,2926,and2928

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad
products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems
effectively.BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety
information”onpage1andChapter2“Importantserviceinformation”onpage31.

®

products.

©CopyrightLenovo

iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice
aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatement(multilingualtranslations)”onpage21

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo

1

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberoormatsthatcontainsmallconductiveberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.

2HardwareMaintenanceManual

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbethetypespeciedinthepartslist.
c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

Chapter1.Safetyinformation3

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

DANGER

BeforethecomputerispoweredonafterFRUreplacement,makesureallscrews,springs,andothersmall
partsareinplaceandarenotleftlooseinsidethecomputer.Verifythisbyshakingthecomputerandlistening
forrattlingsounds.Metallicpartsormetalakescancauseelectricalshorts.

DANGER

4HardwareMaintenanceManual

Somestandbybatteriescontainasmallamountofnickelandcadmium.Donotdisassembleastandbybattery,
rechargeit,throwitintoreorwater,orshort-circuitit.Disposeofthebatteryasrequiredbylocalordinances
orregulations.Useonlythebatteryintheappropriatepartslisting.Useofanincorrectbatterycanresult
inignitionorexplosionofthebattery.

DANGER

Thebatterypackcontainssmallamountsofnickel.Donotdisassembleit,throwitintoreorwater,or
short-circuitit.Disposeofthebatterypackasrequiredbylocalordinancesorregulations.Useonlythe
batteryintheappropriatepartslistingwhenreplacingthebatterypack.Useofanincorrectbatterycanresult
inignitionorexplosionofthebattery.

DANGER

Thelithiumbatterycancauseare,anexplosion,orasevereburn.Donotrechargeit,removeitspolarized
connector,disassembleit,heatitabove100°C(212°F),incinerateit,orexposeitscellcontentstowater.
Disposeofthebatteryasrequiredbylocalordinancesorregulations.Useonlythebatteryintheappropriate
partslisting.Useofanincorrectbatterycanresultinignitionorexplosionofthebattery.

DANGER

IftheLCDbreaksandtheuidfrominsidetheLCDgetsintoyoureyesoronyourhands,immediatelywash
theaffectedareaswithwaterforatleast15minutes.Seekmedicalcareifanysymptomsfromtheuidare
presentafterwashing.

DANGER

Toavoidshock,donotremovetheplasticcoverthatprotectsthelowerpartoftheinvertercard.

DANGER

Thoughthemainbatterieshavelowvoltage,ashortedorgroundedbatterycanproduceenoughcurrentto
burnpersonnelorcombustiblematerials.

Chapter1.Safetyinformation5

DANGER

UnlesshotswapisallowedfortheFRUbeingreplaced,doasfollowsbeforeremovingit:poweroffthe
computer,unplugallpowercordsfromelectricaloutlets,removethebatterypack,anddisconnectany
interconnectingcables.

6HardwareMaintenanceManual

Chapter1.Safetyinformation7

PERIGO

AntesdeligarocomputadorapósasubstituiçãodaFRU,certique-sedequetodososparafusos,molase
outraspeçaspequenasestejamnolugarenãoestejamsoltosdentrodocomputador.Veriqueissosacudindo
ocomputadoreprocurandoouvirsonsdepeçassoltas.Peçasmetálicasoulascasdemetalpodemcausar
curto-circuito.

PERIGO

Algumasbateriasreservacontêmumapequenaquantidadedeníquelecádmio.Nãodesmonteumabateria
reserva,recarregue-a,jogue-anofogoounaágua,oudeixe-aentraremcurto-circuito.Descarteabateria
conformerequeridopelasleisouregulamentoslocais.Usesomenteabaterianasparteslistadasapropriadas.
Ousodeumabateriaincorretapoderesultaremcombustãoouexplosãodabateria.

PERIGO

Opacotedabateriacontémumapequenaquantidadedeníquel.Nãoodesmonte,jogue-onofogoouna
água,oudeixe-oentraremcurto-circuito.Descarteopacotedabateriaconformerequeridopelasleisou
regulamentoslocais.Usesomenteabaterianasparteslistadasapropriadasaosubstituiropacotedabateria.
Ousodeumabateriaincorretapoderesultaremcombustãoouexplosãodabateria.

8HardwareMaintenanceManual

PERIGO

Abateriadelítiopodecausarincêndio,explosãoougravesqueimaduras.Nãoarecarregue,removaseu
conectorpolarizado,desmonte-a,aqueça-aacimade100°C(212°F),incinere-a,ouexponhaoconteúdode
suacélulaàágua.Descarteabateriaconformerequeridopelasleisouregulamentoslocais.Usesomente
abaterianasparteslistadasapropriadas.Ousodeumabateriaincorretapoderesultaremcombustão
ouexplosãodabateria.

PERIGO

SeoLCDquebrareouidodedentrodeleentraremcontatocomseusolhosoucomsuasmãos,laveas
áreasafetadasimediatamentecomáguadurantepelomenos15minutos.Procurecuidadosmédicossealgum
sintomacausadopelouidosurgirapósalavagem.

PERIGO

Paraevitarchoqueelétrico,nãoremovaacapaplásticaqueprotegeaparteinferiordaplacainversora.

PERIGO

Emboraasprincipaisbateriaspossuambaixavoltagem,umabateriaemcurto-circuitoouaterradapode
produzircorrenteobastanteparaqueimarmateriaisdepessoalouinamáveis.

PERIGO

AmenosqueumahotswapsejapermitidaparaaFRUqueestásendosubstituída,façaoseguinteantesde
removê-la:desligueocomputador,desconectetodososcabosdeenergiadastomadas,removaopacotede
bateriasedesconectequaisquercabosdeinterconexão.

DANGER

Chapter1.Safetyinformation9

Avantderemettrel'ordinateursoustensionaprèsremplacementd'uneunitéenclientèle,vériezquetousles
ressorts,visetautrespiècessontbienenplaceetbienxées.Pourcefaire,secouezl'unitéetassurez-vous
qu'aucunbruitsuspectneseproduit.Despiècesmétalliquesoudescopeauxdemétalpourraientcauser
uncourt-circuit.

DANGER

Certainesbatteriesdesecourscontiennentdunickeletducadmium.Nelesdémontezpas,nelesrechargez
pas,nelesexposezniaufeuniàl'eau.Nelesmettezpasencourt-circuit.Pourlesmettreaurebut,
conformez-vousàlaréglementationenvigueur.Lorsquevousremplacezlapiledesauvegardeoucellede
l'horlogetempsréel,veillezàn'utiliserquelesmodèlescitésdanslalistedepiècesdétachéesadéquate.Une
batterieouunepileinappropriéerisquedeprendrefeuoud'exploser.

DANGER

Labatteriecontientdunickel.Neladémontezpas,nel'exposezniaufeuniàl'eau.Nelamettezpasen
court-circuit.Pourlamettreaurebut,conformez-vousàlaréglementationenvigueur.Lorsquevousremplacez
labatterie,veillezàn'utiliserquelesmodèlescitésdanslalistedepiècesdétachéesadéquate.Eneffet,une
batterieinappropriéerisquedeprendrefeuoud'exploser.

DANGER

Lapiledesauvegardecontientdulithium.Elleprésentedesrisquesd'incendie,d'explosionoudebrûlures
graves.Nelarechargezpas,neretirezpassonconnecteurpolariséetneladémontezpas.Nel'exposezpasà
unetemperaturesupérieureà100°C,nelafaitespasbrûleretn'enexposezpaslecontenuàl'eau.Mettezla
pileaurebutconformémentàlaréglementationenvigueur.Unepileinappropriéerisquedeprendrefeuou
d'exploser.

DANGER

Silepanneaud'afchageàcristauxliquidessebriseetquevousrecevezdanslesyeuxousurlesmainsune
partieduuide,rincez-lesabondammentpendantaumoinsquinzeminutes.Consultezunmédecinsides
symptômespersistentaprèslelavage.

DANGER

10HardwareMaintenanceManual

And'évitertoutrisquedechocélectrique,neretirezpaslecacheenplastiqueprotégeantlapartieinférieure
delacarted'alimentation.

DANGER

Bienquelevoltagedesbatteriesprincipalessoitpeuélevé,lecourt-circuitoulamiseàlamassed'une
batteriepeutproduiresufsammentdecourantpourbrûlerdesmatériauxcombustiblesoucauserdes
brûlurescorporellesgraves.

DANGER

Sileremplacementàchaudn'estpasautorisépourl'unitéremplaçablesursitequevousremplacez,
procédezcommesuitavantderetirerl'unité:mettezl'ordinateurhorstension,débrancheztousles
cordonsd'alimentationdesprisesdecourant,retirezleblocdebatterieetdéconnecteztouslescâbles
d'interconnexion.

VORSICHT

BevornacheinemFRU-AustauschderComputerwiederangeschlossenwird,mußsichergestelltwerden,daß
keineSchrauben,FedernoderandereKleinteilefehlenoderimGehäusevergessenwurden.DerComputermuß
geschütteltundaufKlappergeräuschegeprüftwerden.Metallteileoder-splitterkönnenKurzschlüsseerzeugen.

VORSICHT

DieBereitschaftsbatterie,diesichunterdemDiskettenlaufwerkbendet,kanngeringeMengenNickel
undCadmiumenthalten.SiedarfnurdurchdieVerkaufsstelleoderdenIBMKundendienstausgetauscht
werden.Siedarfnichtzerlegt,wiederaufgeladen,kurzgeschlossen,oderFeueroderWasserausgesetzt
werden.DieBatteriekannschwereVerbrennungenoderVerätzungenverursachen.BeiderEntsorgungdie
örtlichenBestimmungenfürSondermüllbeachten.BeimErsetzenderBereitschafts-oderSystembatterienur
BatteriendesTypsverwenden,derinderErsatzteillisteaufgeführtist.DerEinsatzfalscherBatterienkann
zuEntzündungoderExplosionführen.

VORSICHT

Chapter1.Safetyinformation11

AkkusenthaltengeringeMengenvonNickel.Siedürfennichtzerlegt,wiederaufgeladen,kurzgeschlossen,
oderFeueroderWasserausgesetztwerden.BeiderEntsorgungdieörtlichenBestimmungenfürSondermüll
beachten.BeimErsetzenderBatterienurBatteriendesTypsverwenden,derinderErsatzteillisteaufgeführt
ist.DerEinsatzfalscherBatterienkannzuEntzündungoderExplosionführen.

VORSICHT

DieSystembatterieisteineLithiumbatterie.Siekannsichentzünden,explodierenoderschwereVerbrennungen
hervorrufen.BatteriendiesesTypsdürfennichtaufgeladen,zerlegt,über100Cerhitztoderverbranntwerden.
AuchdarfihrInhaltnichtmitWasserinVerbindunggebrachtoderderzurrichtigenPolungangebrachte
Verbindungssteckerentferntwerden.BeiderEntsorgungdieörtlichenBestimmungenfürSondermüll
beachten.BeimErsetzenderBatterienurBatteriendesTypsverwenden,derinderErsatzteillisteaufgeführt
ist.DerEinsatzfalscherBatterienkannzuEntzündungoderExplosionführen.

VORSICHT

DieLeuchtstoffröhreimLCD-BildschirmenthältQuecksilber.BeiderEntsorgungdieörtlichenBestimmungen
fürSondermüllbeachten.DerLCD-BildschirmbestehtausGlasundkannzerbrechen,wennerunsachgemäß
behandeltwirdoderderComputeraufdenBodenfällt.WennderBildschirmbeschädigtistunddiedarin
bendlicheFlüssigkeitinKontaktmitHautundAugengerät,solltendiebetroffenenStellenmindestens15
MinutenmitWasserabgespültundbeiBeschwerdenanschließendeinArztaufgesuchtwerden.

VORSICHT

AusSicherheitsgründendieKunststoffabdeckung,diedenunterenTeilderSpannungswandlerplatineumgibt,
nichtentfernen.

VORSICHT

ObwohlHauptbatterieneineniedrigeSpannunghaben,könnensiedochbeiKurzschlußoderErdunggenug
Stromabgeben,umbrennbareMaterialienzuentzündenoderVerletzungenbeiPersonenhervorzurufen.

VORSICHT

12HardwareMaintenanceManual

WenneinAustauschderFRUbeilaufendemBetriebnichterlaubtist,gehenSiebeimAustauschderFRUwie
folgtvor:SchaltenSiedenComputeraus,ziehenSiealleNetzkabelvondenNetzsteckdosenab,entfernen
SiedenAkkuundziehenSieallemiteinanderverbundenenKabelab.

Chapter1.Safetyinformation13

14HardwareMaintenanceManual

Chapter1.Safetyinformation15

16HardwareMaintenanceManual

Chapter1.Safetyinformation17

AntesdeencenderelsistemadespuesdesustituirunaFRU,compruebequetodoslostornillos,muellesy
demáspiezaspequeñasseencuentranensusitioynoseencuentransueltasdentrodelsistema.Compruébelo
agitandoelsistemayescuchandolosposiblesruidosqueprovocarían.Laspiezasmetálicaspuedencausar
cortocircuitoseléctricos.

Algunasbateríasdereservacontienenunapequeñacantidaddeníquelycadmio.Nolasdesmonte,ni
recargue,nilasechealfuegooalaguanilascortocircuite.Deséchelastalcomodisponelanormativalocal.
Utilicesólobateríasqueseencuentrenenlalistadepiezas.Lautilizacióndeunabateríanoapropiada
puedeprovocarlaigniciónoexplosióndelamisma.

Lasbateríascontienenpequeñascantidadesdeníquel.Nolasdesmonte,nirecargue,nilasechealfuego
oalaguanilascortocircuite.Deséchelastalcomodisponelanormativalocal.Utilicesólobateríasquese
encuentrenenlalistadepiezasalsustituirlabatería.Lautilizacióndeunabateríanoapropiadapuede
provocarlaigniciónoexplosióndelamisma.

18HardwareMaintenanceManual

Labateríaderepuestoesunabateríadelitioypuedeprovocarincendios,explosionesoquemadurasgraves.
Nolarecargue,niquiteelconectorpolarizado,niladesmonte,nicalienteporencimadelos100°C(212°F),ni
laincinereniexpongaelcontenidodesusceldasalagua.Deséchelatalcomodisponelanormativalocal.

SilaLCDserompeyeluidodesuinteriorentraencontactoconsusojososusmanos,laveinmediatamente
lasáreasafectadasconaguadurante15minutoscomomínimo.Obtengaatenciónmedicasisepresenta
algúnsíntomadeluidodespuesdelavarse.

Paraevitardescargas,noquitelacubiertadeplásticoquerodealapartebajadelatarjetainvertida.

Aunquelasbateríasprincipalestienenunvoltajebajo,unabateríacortocircuitadaoconcontactoatierra
puedeproducirlacorrientesucientecomoparaquemarmaterialcombustibleoprovocarquemadurasen
elpersonal.

Salvoquesepermitaelintercambioencalienteparalaunidadsustituiblelocalmente,realicelosiguienteantes
deextraerla:apagueelsistema,desconectetodosloscablesdealimentacióndelastomasdealimentación
eléctrica,extraigalabateríaydesconecteloscablesdeinterconexión.

Chapter1.Safetyinformation19

20HardwareMaintenanceManual

Lasercompliancestatement(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

SomemodelsofThinkPadNotebookareequippedfromthefactorywithanopticalstoragedevicesuch
asaCD-ROMdriveoraDVD-ROMdrive.Suchdevicesarealsosoldseparatelyasoptions.Ifoneof
thesedrivesisinstalled,itiscertiedintheU.S.toconformtotherequirementsoftheDepartmentof
HealthandHumanServices21CodeofFederalRegulations(DHHS21CFR)SubchapterJforClass1laser
products.Elsewhere,thedriveiscertiedtoconformtotherequirementsoftheInternationalElectrotechnical
Commission(IEC)60825-1andCENELECEN60825-1forClass1laserproducts.

IfaCD-ROMdrive,aDVD-ROMdrive,oranotherlaserdeviceisinstalled,notethefollowing:

CAUTION:Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecied
hereinmightresultinhazardousradiationexposure.

OpeningtheCD-ROMdrive,theDVD-ROMdrive,oranyotheropticalstoragedevicecouldresultinexposure
tohazardouslaserradiation.Therearenoserviceablepartsinsidethosedrives.Donotopen.

Chapter1.Safetyinformation21

ACD-ROMdrive,aDVD-ROMdrive,oranyotherstoragedeviceinstalledmaycontainanembedded
Class3AorClass3Blaserdiode.Notethefollowing:

DANGER

Emitsvisibleandinvisiblelaserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywith
opticalinstruments,andavoiddirectexposuretothebeam.

AlgunsmodelosdecomputadorThinkPadsãoequipadosnafábricacomumdispositivodearmazenamento
ótico,comoumaunidadedeCD-ROMoudeDVD-ROM.Taisdispositivostambémsãovendidos

22HardwareMaintenanceManual

separadamentecomoopcionais.Seumadessasunidadesestiverinstalada,elaécerticadanosEstados
UnidosemconformidadecomosrequisitosdoDepartmentofHealthandHumanServices21Codeof
FederalRegulations(DHHS21CFR),SubcapítuloJ,paraprodutosalaserdaClasse1.Emoutrospaíses,a
unidadeécerticadaemconformidadecomosrequisitosdaInternationalElectrotechnicalCommission(IEC)
60825-1eCENELECEN60825-1paraprodutosalaserdaClasse1.

SeumaunidadedeCD-ROM,umaunidadedeDVD-ROM,ououtrodispositivodelaserestiverinstalado,
observeoseguinte:

CUIDADO:Ousodecontroles,ouajustes,ouaexecuçãodeprocedimentosdiferentesdos
especicadosnestadocumentaçãopoderesultaremexposiçãoperigosaàradiação.

AbriraunidadedeCD-ROM,aunidadedeDVD-ROM,ouqualqueroutrodispositivodearmazenamento
óticopoderesultaremexposiçãoperigosaàradiaçãodelaser.Nãohápeçasquepermitammanutenção
dentrodessasunidades.Nãoabra.

UmaunidadedeCD-ROM,umaunidadedeDVD-ROM,ouqualqueroutrodispositivodearmazenamento
instaladopodeconterumdiododelaserdaClasse3AouClasse3Bintegrado.Observeoseguinte:

PERIGO

Emiteradiaçãodelaservisíveleinvisívelquandoaberto.Nãoolhediretamenteparaofeixeaolhonuoucom
instrumentosóticos,eeviteexposiçãodiretaaofeixe.

Certainsmodèlesd'ordinateurThinkPadsontéquipésd'origined'uneunitédestockageoptiquetellequ'une
unitédeCD-ROMoudeDVD-ROM.Cesunitéssontégalementvenduesséparémententantqu'options.Si
l'unedecesunitésestinstallée,elleestcertiéeconforme,auxEtats-Unis,auxnormesindiquéesdansle
sous-chapitreJduDHHS21CFRrelatifauxproduitsàlaserdeclasse1.Danslesautrespays,l'unitéest
certiéeêtreunproduitàlaserdeclasse1conformeauxnormesCEI60825-1etCENELECEN60825-1.

SiuneunitédeCD-ROM,uneunitédeDVD-ROMouuneunitéàlaserd'unautretypeestinstallée,veuillez
tenircomptedesinformationssuivantes:

ATTENTION:Pourévitertoutrisqued'expositionaurayonlaser,respectezlesconsignesderéglageet
d'utilisationdescommandes,ainsiquelesprocéduresdécritesdansleprésentmanuel.

L'ouverturedel'unitédeCD-ROM,del'unitédeDVD-ROMoudetouteautreunitédestockageoptiquepeut
entraîneruneexpositionàdesradiationsdangereuses.Aucunepiècedecesunitésn'estréparable.Ne

pasouvrir.

UneunitédeCD-ROMoudeDVD-ROM,outouteautreunitédestockageoptiquepeutcontenirunediodeà
laserdeclasse3Aou3B.Veuilleztenircomptedesinformationssuivantes:

Chapter1.Safetyinformation23

DANGER

Emetunrayonnementlaservisibleetinvisiblelorsquel'unitéestouverte.Eviteztouteexpositiondirecteau
rayonlaser.Evitezderegarderxementlefaisceauoudel'observeràl'aided'instrumentsoptiques.

EinigeThinkPad-ModellesindwerkseitigmiteinemCD-ROM-oderDVD-ROM-Laufwerkausgestattet.CD­undDVD-LaufwerkekönnenauchgesondertalsZusatzeinrichtungerworbenwerden.DieLaufwerkeerfüllen
dieAnforderungengemäßIEC60825-1(InternationalElectrotechnicalCommission)undgemäßCENELEC
EN60825-1fürLaserproduktederKlasse1.

BeiderInstallationvonCD-ROM-Laufwerken,DVD-ROM-LaufwerkenoderanderenLasereinheiten
Folgendesbeachten:

VORSICHT:DieBedienungdesGerätsaufeineanderealsdiehierbeschriebeneWeiseoderdie
NichteinhaltungderhierbeschriebenenEinstellungenoderBedienschrittekannzurFreisetzung
gefährlicherLaserstrahlungführen.

BeimÖffneneinesCD-ROM-Laufwerks,DVD-ROM-LaufwerksoderanderenoptischenSpeicherlaufwerks
könnengefährlicheLaserstrahlungenfreigesetztwerden.DieLaufwerkeenthaltenkeinezuwartenden
Teile.Laufwerkenichtöffnen!

EininstalliertesCD-ROM-Laufwerk,DVD-ROM-LaufwerkoderanderesoptischesSpeicherlaufwerkkann
eineLaserdiodederKlasse3Aoder3Benthalten.Folgendesbeachten:

GEFAHR

SichtbareundnichtsichtbareLaserstrahlung,wenngeöfnet.NichtindenStrahlblicken.KeineLupenoder
Spiegelverwenden.Strahlungsbereichmeiden.

24HardwareMaintenanceManual

Chapter1.Safetyinformation25

26HardwareMaintenanceManual

AlgunosmodelosdesistemasThinkPadestánequipadosdefábricaconundispositivodealmacenamiento
óptico,comounaunidaddeCD-ROModeDVD-ROM.Estasunidadestambiénsevendenporseparado
comoopciones.Siestáinstaladaalgunadedichasunidades,secerticaqueenlosEstadosUnidos
cumplelosrequisitosdelDepartmentofHealthandHumanServices21CodeofFederalRegulations
(DHHS21CFR)SubchapterJparaproductosláserdeClase1.Enotrospaíses,secerticaquecumple
losrequisitosparaproductosláserdeClase1delasnormativas60825-1yCENELECEN60825-1de
InternationalElectrotechnicalCommission(IEC).

SiestáinstaladaalgunaunidaddeCD-ROM,DVD-ROMuotrodispositivoláser,tengaencuentalosiguiente:

Chapter1.Safetyinformation27

PRECAUCIÓN:Lautilizacióndecontroles,ajustesolarealizacióndeprocedimientosdiferentesalos
especicadospuededarcomoresultadounaexposiciónpeligrosaaradiaciones.

SiabrelaunidaddeCD-ROM,DVD-ROMocualquierotrodispositivodealmacenamientoóptico,podría
quedarexpuestoaunaradiaciónláserpeligrosa.Nohaypiezasquerequieranserviciodentrodeestas
unidades.Nolasabra.

LasunidadesdeCD-ROM,DVD-ROMuotrodispositivodealmacenamientoinstaladopuedencontenerun
diodoláserdeClase3AoClase3Bincorporado.T engaencuentalosiguiente:

PELIGRO

Emiteradiaciónláservisibleeinvisiblecuandoestáabierto.Nojelavistaenelrayo,nolomiredirectamente
coninstrumentosópticosyevitelaexposicióndirectaalrayo.

28HardwareMaintenanceManual

Chapter1.Safetyinformation29

30HardwareMaintenanceManual

Chapter2.Importantserviceinformation

Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby
thismanual:

•“StrategyforreplacingFRUs”onpage31

–“Strategyforreplacingaharddiskdrive”onpage32
–“Importantnoticeforreplacingasystemboard”onpage32
–“Howtouseerrormessage”onpage32

•“StrategyforreplacingFRUsforCTO,CMV ,andGAV”onpage32

–“Productdenition”onpage32
–“FRUidenticationforCTO,CMV,andGAVproducts”onpage33

Important:BIOSanddevicedriverxesarecustomer-installable.TheBIOSanddevicedriversareposted
onthecustomersupportsitehttp://www.lenovoservicetraining.com/ion/

SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo
authorizedservicetechniciansareavailableinthefollowingsupportsite:

AdvisecustomerstocontacttheCustomerSupportCenterat800-426-7378iftheyneedassistancein
obtainingorinstallinganysoftwarexes,drivers,andBIOSdownloads.

CustomersinCanadashouldcalltheCustomerSupportCenterat800-565-3344forassistanceordownload
information.

StrategyforreplacingFRUs

Beforereplacingparts:

Makesurethatallsoftwarexes,drivers,andBIOSdownloadsareinstalledbeforereplacinganyFRUs

listedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestBIOSisloadedtothesystemboardbefore
completingtheserviceaction.

Todownloadsoftwarexes,drivers,andBIOS,doasfollows:

1.Gotohttp://www.lenovo.com/support.

2.EntertheproductnumberofthecomputerorpressAuto-detectbuttononthescreen.

3.SelectDownloadsanddrivers.

4.Followthedirectionsonthescreenandinstallthenecessarysoftware.

®

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall
theoriginalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither
theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,
reinstallthatboard,andthenreplacetheotherone.

©CopyrightLenovo

31

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.

Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running
AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView
Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.

Strategyforreplacingaharddiskdrive

Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon
theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be
extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect
drive,dataorprogramscanbeoverwritten.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan
causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,
beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror
codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU
Indexforthecomputeryouareservicing.

StrategyforreplacingFRUsforCTO,CMV,andGAV

Productdenition

DynamicCongureToOrder(CTO)

ThisprovidestheabilityforacustomertocongureanIBM
thiscongurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachine
label,ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digit
MTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

CustomModelVariant(CMV)

ThisisauniquecongurationthathasbeennegotiatedbetweenIBMorLenovoandthecustomer.Aunique
4-digitMTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMV
isaspecialbidoffering.Therefore,itisNOTgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”
(Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV
model(Example:1829-W15).

®

oraLenovosolutionfromaneSite,andhave

32HardwareMaintenanceManual

•ThePEWrecordisthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15
willbefoundontheeSupportsite.)

•TheHMMwillhavethe4-digitMTand3-digitCTOmodelonly(Example:1829-CTO).Again,CMVsare
custommodelsandarenotfoundintheHMM.

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not
“CTO”(Example:1829-F1U).Also,PEW,eSupport,andtheHMMwilllisttheseproductsunderthesame
xedmodelnumber.

FRUidenticationforCTO,CMV,andGAVproducts

TherearethreeinformationresourcestoidentifywhichFRUsareusedtosupportCTO,CMV,andGAV
products.ThesesourcesarePEW,eSupport,andtheHMM.

UsingPEW

•PEWistheprimarysourceforidentifyingFRUpartnumbersandFRUdescriptionsforthekeycommodities
forCTO,CMVandGAVproductsataMT-serialnumberlevel.Anexampleofkeycommoditiesarehard
diskdrives,systemboards,microprocessors,LiquidCrystalDisplays(LCDs),andmemory.

•Remember,allCTOandCMVproductsareloadedinPEWunderthe4-digitMTand3-digitmodel,where
model=“CTO”(Example:1829-CTO).GAVsareloadedinPEWunderthe4-digitMTand3-digitmodel,
wheremodel=a“xedpartnumber”,not“CTO”(Example:1829-F1U).

•PEWcanbeaccessedatthefollowingWebsite:
http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY
SelectWarrantylookup.InputtheMTandtheSerialnumberandthelistofkeycommoditieswillbe
returnedinthePEWrecordunderCOMPONENTINFORMATION.

•BusinessPartnersusingEclaimwillaccessPEWwhenperformingEntitlementLookup.Business
PartnerswillenterLocID,MTandSerial,andthekeycommoditieswillbereturnedintheEclaimrecord
underSYSTEMDETAILS.

•AuthorizedIBMBusinessPartnerscanaccessEclaimatthefollowingWebsite:
https://wca.eclaim.com

UsingeSupport
ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

•eSupportcanbeusedtoviewthelistofkeycommoditiesbuiltinaparticularmachineserial(thisisthe
samerecordfoundinPEW).

•eSupportcanbeaccessedatthefollowingWebsite:
http://www.lenovo.com/support

•T oviewthekeycommodities,clickonPARTSINFORMATION,thenPARTSLOOKUP.Typeinthemodel
typeandserialnumber.ThekeycommoditieswillbereturnedintheeSupportrecordunderPARTS
SHIPPEDWITHYOURSYSTEM.

FortheRemainingFRUs(thecompletelistofFRUsattheMTModellevel)

•eSupportcanbeusedtoviewthecompletelistofFRUsforamachinetypeandmodel.

•T oviewthecompletelistofFRUs,typeinthemachinetypeandmodel(Example:1829-CTO)under
QUICKPATH.Under“ViewbyDocumentType”selectPARTSINFORMATION.Under“FilterbyCategory”
selectSERVICEPARTS.Under“PartsInformationbyDate”selectSYSTEMSERVICEPARTS.Thelistof
servicepartsbydescription,withapplicablemachinetypemodelandFRUwillbedisplayed.

Chapter2.Importantserviceinformation33

UsingtheHMM
ForKeyCommodities(Examples-harddiskdrive,systemboard,microprocessor,LCD,andmemory)

UsetheHMMasaback-uptoPEWandeSupporttoviewthecompletelistofFRUsattheMTModellevel.

34HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsfollowinginformation:

•“Whattodorst”onpage35

•“Checkoutguide”onpage36

–“DiagnosticsusingPC-DoctorforDOS”onpage36
–“LenovoThinkVantageToolbox(LenovoSystemToolbox)”onpage39
–“PC-DoctorforRescueandRecovery”onpage40
–“FRUtests”onpage40

•“Powersystemcheckout”onpage41

ThedescriptionsinthischapterapplytoanyThinkPadmodelthatsupportsthePC-Doctor
diagnosticsprogram.Somedescriptionsmightnotapplytoyourparticularcomputer.

Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.

Importantnotes:

•Onlycertiedtrainedpersonnelshouldservicethecomputer.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,usenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Drivesinthe
computerthatyouareservicingsequencemighthavebeenaltered.Ifyouselectanincorrectdrive,
dataorprogramsmightbeoverwritten.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,makesurethat
themodelofthemachineandtheFRUpartnumberarecorrectbyreferringtotheFRUpartslist.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccur
foravarietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,
electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.Ifyou
suspectthataFRUisdefective,cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,do
notreplacetheFRU.

•BecarefulnottoreplaceanondefectiveFRU.

®

forDOS

Whattodorst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor
partsreturnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms

6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected

7.FailingFRUnameandpartnumber

8.Machinetype,modelnumber,andserialnumber

©CopyrightLenovo

35

9.Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage
wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper
maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty
andsomesymptomsthatmightindicatethatthesystemwassubjectedtostressbeyondnormaluse.

Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty
byreferringtothefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Improperdiscinsertionoruseofanopticaldrive

•Diskettedrivedamagecausedbypressureonthediskettedrivecover,foreignmaterialinthedrive,
ortheinsertionofadiskettewithmultiplelabels

•Damagedorbentdisketteejectbutton

•Fusesblownbyattachmentofanonsupporteddevice

•Forgottencomputerpassword(makingthecomputerunusable)

•Stickykeyscausedbyspillingaliquidontothekeyboard

•Useofanincorrectacadapteronlaptopproducts

Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodication.

•Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjectedtoexcessiveforce,
ordropped.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadNotebook.

Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts,
prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.

1.Identifythefailingsymptomsinasmuchdetailaspossible.

2.Verifythesymptoms.T rytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operation.

DiagnosticsusingPC-DoctorforDOS

TheThinkPadNotebookhasatestprogramcalledPC-DoctorforDOS(hereaftercalledPC-Doctor.)Youcan
detecterrorsbyrunningthediagnosticstestincludedinPC-Doctor.

Note:PC-DoctorforDOSisavailableatthefollowingWebsite:http://www.lenovo.com/supportTocreate
thePC-DoctordiagnosticCD,followtheinstructionsontheWebsite.

36HardwareMaintenanceManual

Forsomepossiblecongurationsofthecomputer,PC-Doctormightnotruncorrectly.Toavoidthisproblem,
youneedtoinitializethecomputersetupbyuseoftheBIOSSetupUtilitybeforeyourunPC-Doctor.

ToenterBIOSSetupUtility,doasfollows:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toentertheBIOSSetupUtility.

Note:Ifasupervisorpasswordhasbeensetbythecustomer,BIOSSetupUtilitymenuappearsafterthe
passwordisentered.YoucanstarttheutilitybypressingEnterinsteadofenteringthesupervisorpassword;
however,youcannotchangetheparametersthatareprotectedbythesupervisorpassword.

OntheBIOSSetupUtilityscreen,pressF9,Enter,F10,andthenEnter.

Note:Whenyouinitializethecomputerconguration,somedevicesaredisabled,suchastheserialport.If
youtestoneofthesedevices,youwillneedtoenableitbyusingCongurationutilityforDOS.Theutilityis
availableonthefollowingWebsite:http://www.lenovo.com/support

PC-Doctorcannotbeusedtotestadevicethatisinthedockingstation,evenifthecomputersupportsthe
dockingstation.TotestaUSBdevice,connectittotheUSBconnectorofthecomputer.

Testingthecomputer

Note:ThePC-DoctordiagnosticCDdoesnotsupportanyopticaldrivesconnectedthroughUSBdevicesor

anyothers.ItsupportsonlytheinternalopticaldriveoftheThinkPadNotebook.

Torunthetest,doasfollows:

1.T urnoffthecomputer.

2.Makesurethattheinternalopticaldrivethatissupportedasastartupdeviceisattachedtothecomputer.

3.T urnonthecomputer.Ifthecomputercannotbepoweredon,goto“Powersystemcheckout”onpage
41,andcheckthepowersources.Ifanerrorcodeappears,goto“Symptom-to-FRUindex”onpage50.

4.WhentheThinkPadlogocomesup,immediatelypressF12toentertheBootMenu.

5.InsertthePC-DoctorCDintotheinternalopticaldrive.

6.PresscursorkeystoselectA T APICDx(x:0,1,...)andthenpressEnter.

7.Followtheinstructionsonthescreen.

8.ThemainpanelofPC-Doctorappears.

9.SelectDiagnosticswiththearrowkeys,andpressEnter.

Note:Youcanselectanitemnotonlywiththearrowkeys,butalsowiththeTrackPoint®pointer.
InsteadofpressingEnter,clicktheleftbutton.

Apull-downmenuappears.(Itsexactformdependsonthemodel.)

Note:PC-Doctormenudoesnotmeantheformalsupportdevicelist.Someunsupporteddevicenames
mayappearinthePC-Doctormenu.

Chapter3.Generalcheckout37

Theoptionsonthetestmenuareasfollows:

DiagnosticsInteractiveT ests

•RunNormalTest

•RunQuickTest

•CPU/Coprocessor

•Systemboard

•VideoAdapter

•FixedDisks

•DisketteDrives

•OtherDevices

•ThinkPadDevices

•Communication

•WirelessLAN

•AdvancedMemoryTests

Notes:

•IntheKeyboardtestinInteractiveTests,theFnkeyshouldbehelddownforatleast2seconds;otherwise,it

cannotbesensed.

•VideoAdaptertestsupportsonlytheLCDdisplayontheThinkPadNotebook.Ifyouhaveanexternalmonitor

attachedtoyourcomputer,detachitbeforerunningPC-DoctorforDOS.

•T otestDigitalSignatureChip,thesecuritychipmustbesettoActive.

•Keyboard

•Video

•InternalSpeaker

•Mouse

•Diskette

•SystemLoad

•OpticalDriveTest

•IntelWLANRadioTest

10.Runtheapplicablefunctiontest.

11.Followtheinstructionsonthescreen.Ifthereisaproblem,PC-Doctorshowsmessagesdescribingit.

12.T oexitthetest,selectQuit—ExitDiag.Tocancelthetest,pressEsc.

Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.

Note:AfterrunningPC-Doctor,checkthetimeanddateonthesystemandresetthemiftheyareincorrect.

38HardwareMaintenanceManual

DetectingsysteminformationwithPC-Doctor

PC-Doctorcandetectthefollowingsysteminformation:

HardwareInfo

•SystemConguration

•MemoryContents

•PhysicalDiskDrives

•LogicalDiskDrives

•VGAInformation

•IDEDriveInfo

•PCIInformation

•PNPISAInfo

•SMBIOSInfo

•VESALCDInfo

•HardwareEventsLog

Utility•RunExternalT ests

•SurfaceScanHardDisk

•BenchmarkSystem

•DOSShell

•T echSupportForm

•BatteryRundown

•ViewTestLog

•PrintLog

•SaveLog

•FullEraseHardDrive

•QuickEraseHardDrive

LenovoThinkVantageToolbox(LenovoSystemToolbox)

LenovoThinkVantage

®

Toolbox(LenovoSystemT oolboxinWindows
diagnosticprogramthatworksthroughtheWindowsoperatingsystem.Itenablesyoutoviewsymptomsof
computerproblemsandsolutionsforthem,andincludesautomaticnoticationwhenactionisrequired,
computingassistance,advanceddiagnostics,anddiagnostichistory.

®

®

Vista

andWindowsXP)isa

Note:ThelatestLenovoThinkVantageT oolbox(LenovoSystemToolbox))isavailableatthefollowingWeb
site:http://www.lenovo.com/supportToinstallthelatestLenovoThinkVantageT oolbox(LenovoSystem
Toolbox)onthecomputer,followtheinstructionsontheWebsite.

Torunthisprogram,doasfollows:

Windows7:

WhiletheWindowsoperatingsystemisrunning,presstheThinkVantagebutton.

Youcanalsorunthisprogramaseitherofthefollowing:

•ClickStart®AllPrograms®LenovoThinkVantageTools®SystemHealthandDiagnostics.

•ClickStart®ControlPanel®SystemandSecurity®Lenovo'sSystemHealthandDiagnostics.

WindowsVistaandWindowsXP:

ClickStart®AllPrograms®LenovoServices®LenovoSystemT oolbox.

Followtheinstructionsonthescreen.LenovoThinkVantageToolbox(LenovoSystemToolbox)alsohas
problemdeterminationaidsthatdeterminesoftwareandusageproblems.

Chapter3.Generalcheckout39

Foradditionalinformationaboutthisprogram,seetheHelpfortheprogram.

PC-DoctorforRescueandRecovery

InsomemodelsofThinkPadNotebook,theRescueandRecovery®workspaceenablesyoutorunthe
PC-Doctorprogramtotestthehardwarefeaturesofthecomputer.

Torunthetest,click“RunDiagnostics”ontheRescueandRecoverymainscreen.

FRUtests

ThefollowingtableshowsthetestforeachFRU.

Table1.FRUtests

FRUApplicabletest

Systemboard1.Diagnostics®CPU/Coprocessor

2.Diagnostics®Systemboard

3.IfthedockingstationortheportreplicatorisattachedtotheThinkPadNotebook,
detachit.

4.Placethecomputeronahorizontalsurface,andrunDiagnostics®ThinkPad

Devices®HDDActiveProtectionT est

Note:Donotapplyanyphysicalshocktothecomputerwhilethetestisrunning.

Power

LCDunit

Audio

SpeakerInteractiveT ests®InternalSpeaker

Keyboard

Harddiskdriveorsolidstate
drive

Diskettedrive1.Diagnostics®DisketteDrives

Opticaldrive1.Diagnostics®OtherDevices®OpticalDrive

Memory

Diagnostics®ThinkPadDevices®ACAdapter,Battery1(Battery2)

1.Diagnostics®VideoAdapter

2.InteractiveT ests®Video

EntertheBIOSSetupUtilityandchangeSerialA TA(SATA)settingtoCompatibility,
andrunDiagnostics®OtherDevice®ConexantAudio

Note:OnceAudiotestisdone,thenosoundisheardthistest.Inthiscase,turnoff
andturnonthecomputer.Then,runthistestagain.

1.Diagnostics®Systemboard

2.InteractiveT ests®Keyboard

EntertheBIOSSetupUtilityandchangeSerialA TA(SATA)settingtoCompatibility,
andrunDiagnostics®FixedDisks

Youcanalsodiagnosethedrivewithoutstartinguptheoperatingsystem.Todiagnose
thedrivefromtheBIOSSetupUtility,doasfollows:

1.Removeanydiskettefromthediskettedrive,andthenturnoffthecomputer.

2.Turnonthecomputer.

3.Whilethemessage,“Tointerruptnormalstartup,presstheblueThinkVangate
button,”isdisplayedatthelowerleftofthescreen,pressF1toentertheBIOS
SetupUtility.

4.Usingcursorkeys,selectHDDdiagnosticprogram.Pressenter.

5.Usingcursorkeys,selectMainharddiskdriveorUltrabayharddiskdrive.

6.PressEntertostartthediagnosticprogram.

2.InteractiveT ests®Diskette

2.InteractiveT ests®OpticalDriveT est

1.IftwoDIMMsareinstalled,removeoneofthemandrunDiagnostics®Advanced
MemoryTests.

2.Iftheproblemdoesnotrecur,returntheDIMMtoitsplace,removetheotherone,
andrunthetestagain.

40HardwareMaintenanceManual

Table1.FRUtests(continued)

FRUApplicabletest

TrackPointorpointing
device

TouchPad

IftheT rackPointdoesnotwork,checkthecongurationasspeciedintheBIOSSetup
Utility.IftheTrackpointisdisabled,selectAutomatictoenableit.

AfteryouusetheTrackPoint,thepointermaydriftonthescreenforashorttime.This
driftcanoccurwhenaslight,steadypressureisappliedtotheTrackPointpointer.
Thissymptomisnotahardwareproblem.Ifthepointerstopsafterashorttime,no
serviceactionisnecessary.

IfenablingtheTrackPointdoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveTests®Mouse

IftheT ouchPaddoesnotwork,checkthecongurationasspeciedintheBIOSSetup
Utility.IftheTouchPadisdisabled,selectAutomatictoenableit.IfenablingtheT ouch
Paddoesnotcorrecttheproblem,continuewiththefollowing:

•InteractiveTests®Mouse

Powersystemcheckout

Toverifyasymptom,dothefollowing:

1.T urnoffthecomputer.

2.Removethebatterypack.

3.Connecttheacadapter.

4.Checkthatpowerissuppliedwhenyouturnonthecomputer.

5.T urnoffthecomputer.

6.Disconnecttheacadapterandinstallthechargedbatterypack.

7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.

Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:

•“CheckingtheACadapter”onpage41

•“Checkingoperationalcharging”onpage42

•“Checkingthebatterypack”onpage42

•“Checkingthebackupbattery”onpage43

CheckingtheACadapter

YouareherebecausethecomputerfailsonlywhentheACadapterisused.

•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe
dockingstationortheportreplicator.

•Ifthepower-onindicatordoesnotturnon,checkthepowercordoftheACadapterforcorrectcontinuity
andinstallation.

•Ifthecomputerdoesnotchargeduringoperation,goto“Checkingoperationalcharging”onpage42.

TochecktheACadapter,dothefollowing:

1.UnplugtheACadaptercablefromthecomputer.

2.MeasuretheoutputvoltageattheplugoftheACadaptercable.Seethefollowinggure:

Chapter3.Generalcheckout41

Pin

1+20

20

3

Note:Outputvoltageofpinno.2oftheACadaptermaydifferentfromtheoneyouareservicing.

3.Ifthevoltageisnotcorrect,replacetheACadapter.

4.Ifthevoltageisacceptable,dothefollowing:

•Replacethesystemboard.

•Iftheproblempersists,goto“FRUtests”onpage40.

Note:NoisefromtheACadapterdoesnotalwaysindicateadefect.

Voltage(Vdc)

Ground

Checkingoperationalcharging

Tocheckwhetherthebatterychargesproperlyduringoperation,useadischargedbatterypackorabattery
packthathaslessthan50%ofthetotalpowerremainingwheninstalledinthecomputer.

Performoperationalcharging.Ifthebatterystatusindicatororicondoesnotturnon,removethebattery
packandletitreturntoroomtemperature.Reinstallthebatterypack.Ifthechargeindicatororiconstilldoes
notturnon,replacethebatterypack.

Ifthechargeindicatorstilldoesnotturnon,replacethesystemboard.Thenreinstallthebatterypack.Ifitis
stillnotcharged,gotothenextsection.

Checkingthebatterypack

BatterychargingdoesnotstartuntilthePowerManagerBatteryGaugeshowsthatlessthan96%ofthe
totalpowerremains;underthisconditionthebatterypackcanchargeto100%ofitscapacity.Thisprotects
thebatterypackfrombeingoverchargedorfromhavingashortenedlife.

Tocheckyourbattery,moveyourcursortothePowerManagerBatteryGaugeiconintheicontrayofthe
Windowstaskbarandwaitforamoment(butdonotclick),andthepercentageofbatterypowerremaining
isdisplayed.Togetdetailedinformationaboutthebattery,double-clickthePowerManagerBattery
Gaugeicon.

Note:Ifthebatterypackbecomeshot,itmaynotbeabletocharge.Removeitfromthecomputerandleave
itatroomtemperatureforawhile.Afteritcoolsdown,reinstallandrechargeit.

Tocheckthebatterypack,dothefollowing:

1.Poweroffthecomputer.

2.Removethebatterypackandmeasurethevoltagebetweenbatteryterminals1(+)and7(-).Seethe
followinggure:

42HardwareMaintenanceManual

Terminal

1+0to+12.6

7

Voltage(Vdc)

Ground(-)

3.Ifthevoltageislessthan+11.0Vdc,thebatterypackhasbeendischarged.

Note:Rechargingwilltakeatleast3hours,eveniftheindicatordoesnotturnon.

Ifthevoltageisstilllessthan+11.0Vdcafterrecharging,replacethebattery.

4.Ifthevoltageismorethan+11.0Vdc,measuretheresistancebetweenbatteryterminals5and7.
Theresistancemustbe4to30KΩ.Iftheresistanceisnotcorrect,replacethebatterypack.Ifthe
resistanceiscorrect,replacethesystemboard.

Checkingthebackupbattery

Dothefollowing:

1.Poweroffthecomputer,andunplugtheacadapterfromit.

2.T urnthecomputerupsidedown.

3.Removethebatterypack(see“1010Batterypack”onpage75).

4.Removethebackupbattery(see“1080Backupbattery”onpage89).

5.Measurethevoltageofthebackupbattery.Seethefollowinggure.

Wire

Red+2.5to+3.2

Black

Voltage(Vdc)

Ground

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethebackupbattery.

•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.

Chapter3.Generalcheckout43

44HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsfollowinginformation:

•“RestoringthefactorycontentsbyusingProductRecoverydiscs”onpage45

•“RestoringthefactorycontentsbyusingRecoveryDiscSet”onpage45

•“Passwords”onpage47

•“Powermanagement”onpage48

•“Symptom-to-FRUindex”onpage50

ServiceWebsite:Whenthelatestmaintenancedisketteandthesystemprogramservicediskettebecome
available,theywillbepostedonhttp://www.lenovo.com/spm

RestoringthefactorycontentsbyusingProductRecoverydiscs

Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noProduct
Recoveryprogramisonthenewdrive.Inthiscase,youmustusetherecoverydiscsforthecomputer.Order
therecoverydiscsandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed
softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage179.

ToinstallthefactorycontentsbyusingProductRecoverydiscs,dothefollowing:

Note:Recoverytakesseveralhours.Thelengthoftimedependsonthemethodyouuse.Ifyouuserecovery
discs,recoverytakesatleastvehours.

1.InsertthebootableStartRecoveryDiscintotheDVDdrive.

2.SelectyourlanguageandclickNext.

3.Readthelicense.Ifyouagreewiththeterms,selectIacceptthesetermsandconditionsandthen
clickNext.

4.InserttheOperatingSystemRecoveryDiscwhenpromptedandclickYestobegintheoperating
systemrecoveryprocess.

5.InserttheProductRecoveryDiscwhenpromptedandclickOK.

6.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickY es.Ifyoudonot
haveaSupplementalRecoveryDisc,clickNo.

Note:NotallrecoverydiscsetscomewithaSupplementalRecoveryDisc.IfthereisaSupplemental
RecoveryDisc,itwillbeclearlymarkedassuch.

7.Whenallofthedatahasbeencopiedfromthelastdiscintheset,amessageisdisplayedprompting
youtorestartthecomputer.RemovethediscandthenclickY es.

Note:Theremainderoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The
computerwillrestartintotheWindowsdesktopseveraltimesandyoumightexperienceperiodswhen
noactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

8.Whentherecoveryprocessiscomplete,theWelcometoMicrosoftWindowsscreenisdisplayed.Follow
theinstructionsonthescreentocompletetheWIndowssetup.

RestoringthefactorycontentsbyusingRecoveryDiscSet

Whentheharddiskdrive(HDD)orsolidstatedrive(SSD)isreplacedbecauseofafailure,noproductrecovery
programisonthenewdrive.Inthiscase,youmustusetheRecoveryDiscSetforthecomputer.Orderthe
RecoveryDiscSetandthedriveatthesametimesothatyoucanrecoverthenewdrivewiththepre-installed
softwarewhentheyarrive.Forinformationonwhichdiscstoorder,see“Recoverydiscs”onpage179.

©CopyrightLenovo

45

TherecoverydiscsetconsistsoftheuserinstructionsandthefollowingsetofDVDstorestorethecomputer
totheoriginalfactoryconguration.

OperatingSystemRecoveryDisc(onedisc)

ThisdiscrestorestheMicrosoftWindowsoperating
system.Usethisdisctostarttherecoveryprocess.

ApplicationsandDriversRecoveryDisc(oneor
morediscs)

SupplementalRecoveryDisc

Thisdiscrestoresthepreinstalledapplicationsand
driversonthecomputer.

Thisdisccontainsadditionalcontent,suchas
updatestothesoftwarethatwaspreinstalledonthe
computer.Notallrecoverydiscsetscomewitha
SupplementalRecoveryDisc.

Notes:

•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.

Torestorethecomputertotheoriginalfactorycongurationusingtherecoverydiscset,dothefollowing:

Note:Recoverytakesseveralhours.Thelengthoftimedependsonthemethodyouuse.Ifyouuserecovery
discs,recoverytakesatleastvehours.

1.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:
a.PressandholddowntheF1key,andthenturnonthecomputer.Whenthelogoscreenisdisplayed

orifyouhearrepeatingbeeps,releasetheF1key.TheSetupUtilityprogramopens.

b.UsethearrowkeystoselectStartup®Boot.
c.SelecttheCD/DVDdriveasthe1stBootDevice.

2.InserttheOperatingSystemRecoveryDiscintotheDVDdrive.

3.PressF10tosavetheSetupUtilitycongurationchanges.Followtheinstructionsonthescreento
begintherecoveryprocess.

4.SelectyourlanguageandclickNext.

5.Readthelicense.Ifyouagreewiththetermsandconditions,selectIacceptthesetermsand
conditionsandthenclickNext.Ifyoudonotagreewiththetermsandconditions,followthe
instructionsonthescreen.

6.ClickYesinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

7.InserttheApplicationsandDriversRecoveryDiscwhenpromptedandthenclickOKtobeginthe
applicationsanddriversrecoveryprocess.

8.IfyouhaveaSupplementalRecoveryDisc,insertitwhenpromptedandclickYes.Ifyoudonothavea
SupplementalRecoveryDisc,clickNo.

9.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe
discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionisrequiredbyyou.The
computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience
periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

10.Whentherecoveryprocessiscomplete,theSetUpWindowsscreenisdisplayed.Followthe
instructionsonthescreentocompletetheWindowssetup.

11.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.
StarttheSetupUtilityprogramandthenpressF9torestorethedefaultsettings.PressF10tosaveand
exittheSetupUtility.

46HardwareMaintenanceManual

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadNotebook:thepower-onpassword(POP),
thehard-diskpassword(HDP),andthesupervisorpassword(SVP).

Ifanyofthesepasswordshasbeenset,apromptforitappearsonthescreenwheneverthecomputeris
turnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:IfonlyanSVPisinstalled,thepasswordpromptdoesnotappearwhentheoperatingsystemisbooted.

Power-onpassword

Apower-onpassword(POP)protectsthesystemfrombeingpoweredonbyanunauthorizedperson.The
passwordmustbeenteredbeforeanoperatingsystemcanbebooted.ForhowtoremovethePOP ,see
“Howtoremovethepower-onpassword”onpage47.

Hard-diskpassword

Therearetwohard-diskpasswords(HDPs):

•UserHDP—fortheuser

•MasterHDP—forthesystemadministrator,whocanuseittogetaccesstotheharddiskeveniftheuser
haschangedtheuserHDP

Note:TherearetwomodesfortheHDP:UseronlyandMaster+User.TheMaster+Usermoderequires
twoHDPs;thesystemadministratorentersbothinthesameoperation.Thesystemadministratorthen
providestheuserHDPtothesystemuser.

Attention:IftheuserHDPhasbeenforgotten,checkwhetheramasterHDPhasbeenset.Ifithas,itcanbe
usedforaccesstotheharddiskdrive.IfnomasterHDPisavailable,neitherLenovonorLenovoauthorized
servicetechniciansprovideanyservicestoreseteithertheuserorthemasterHDP ,ortorecoverdatafrom
theharddiskdrive.Theharddiskdrivecanbereplacedforascheduledfee.

ForhowtoremovethePOP ,see“Howtoremovethehard-diskpassword”onpage48.

Supervisorpassword

Asupervisorpassword(SVP)protectsthesysteminformationstoredintheBIOSSetupUtility.Theusermust
entertheSVPinordertogetaccesstotheBIOSSetupUtilityandchangethesystemconguration.

Attention:IftheSVPhasbeenforgottenandcannotbemadeavailabletotheservicetechnician,thereisno
serviceproceduretoresetthepassword.Thesystemboardmustbereplacedforascheduledfee.

Howtoremovethepower-onpassword

ToremoveaPOPthatyouhaveforgotten,dothefollowing:

(A)IfnoSVPhasbeenset:

1.T urnoffthecomputer.

2.Removethebatterypack.Forhowtoremovethebatterypack,see“1010Batterypack”onpage75.

3.Removethebackupbattery.Forhowtoremovethebackupbattery,see“1080Backupbattery”on
page89.

Chapter4.Relatedserviceinformation47

4.T urnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes
notappear.ThePOPhasbeenremoved.

5.Reinstallthebackupbatteryandthebatterypack.

(B)IfanSVPhasbeensetandisknownbytheservicetechnician:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels
supportingthePassphrasefunction,pressF1whilethePOPiconisappearingonthescreen;thenenter
thePOP.Fortheothermodels,enterthePOP .

Note:T ocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction,
entertheBIOSSetupUtilityandgotoSecurity®Password.IftheUsingPassphraseitemis
displayedinthemenu,thisfunctionisavailableontheThinkPadNotebook.

3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.

4.SelectPassword.

5.SelectPower-OnPassword.

6.T ypethecurrentSVPintheEnterCurrentPasswordeld.thenleavetheEnterNewPasswordeld
blank,andpressEntertwice.

7.IntheChangeshavebeensavedwindow,pressEnter.

8.PressF10;then,intheSetupconrmationwindow,selectYes.

Howtoremovethehard-diskpassword

Attention:IfUseronlymodeisselectedandtheuserHDPhasbeenforgottenandcannotbemade

availabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovideany
servicestoresettheuserHDPsortorecoverdatafromtheharddiskdrive.Theharddiskdrivecanbe
replacedforascheduledfee.

ToremoveauserHDPthathasbeenforgotten,whentheSVPandthemasterHDPareknown,dothe
following:

1.T urnonthecomputer.

2.WhentheThinkPadlogocomesup,immediatelypressF1toenterBIOSSetupUtility.Formodels
supportingthePassphrasefunction,pressF1whileHDPiconisappearingonthescreen;thenenterthe
masterHDP .Fortheothermodels,enterthemasterHDP .

Note:T ocheckwhethertheThinkPadNotebookyouareservicingsupportsthePassphrasefunction,
entertheBIOSSetupUtilityandgotoSecurity®Password.IfUsingPassphraseitemisdisplayed
inthemenu,thisfunctionisavailableontheThinkPadNotebook.

3.SelectSecurity,usingthecursordirectionalkeystomovedownthemenu.

4.SelectPassword.

5.SelectHard-diskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

6.SelectMasterHDP.

7.T ypethecurrentmasterHDPintheEnterCurrentPasswordeld.thenleavetheEnterNewPassword
eldblank,andpressEntertwice.

8.PressF10.

9.SelectYesintheSetupCongurationwindow.BothuserHDPandmasterHDPwillhavebeenremoved.

Powermanagement

Toreducepowerconsumption,thecomputerhasthreepowermanagementmodes:screenblank,sleep
(standbyinWindowsXP),andhibernation.

48HardwareMaintenanceManual

Screenblankmode

Ifthetimesetonthe“T urnoffmonitor”timerintheoperatingsystemexpires,theLCDbacklightturnsoff.

Toputthecomputerintoscreenblankmode,doasfollows:

1.PressFn+F3.Apanelforselectingapowerplan(inWindowsXP,powerscheme)appears.

2.SelectPoweroffdisplay(keepcurrentpowerplan)(inWindowsXP ,keepcurrentpowerscheme).

Youcanalsoputthecomputerintoscreenblankmode,pressThinkVantagebuttonandusetheThinkVantage
ProductivityCenter.

Note:IfthecomputerisaWindows7model,itdoesnotsupportThinkVantageProductivityCenter.

Toendscreenblankmodeandresumenormaloperation,pressanykey.

Sleep(standby)mode

Whenthecomputerenterssleep(standby)mode,thefollowingeventsoccurinadditiontowhatoccurs
inscreenblankmode:

•TheLCDispoweredoff.

•Theharddiskdriveispoweredoff.

•TheCPUstops.

Toentersleep(standby)mode,pressFn+F4.

Note:YoucanchangetheactionoftheFn+F4keycombinationbychangingthesettingsinPowerManager.

Incertaincircumstances,thecomputergoesintosleep(standby)modeautomatically:

•Ifa“suspendtime”hasbeensetonthetimer,andtheuserdoesnotdoanyoperationwiththekeyboard,
theTrackPoint,theharddisk,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthebatteryindicatorblinksorange,indicatingthatthebatterypowerislow.

Note:Evenifyoudonotsetthelow-batteryalarm,thechargeindicatornotiesyouwhenthebatteryislow,
andthenthecomputerentersthepower-savingmodeautomatically.

Tocausethecomputertoreturnfromsleep(standby)modeandresumeoperation,dooneofthefollowing:

•PresstheFnkey.

•OpentheLCDcover.

•T urnonthepowerswitch.

Also,ineitherofthefollowingevents,thecomputerautomaticallyreturnsfromsleep(standby)modeand
resumesoperation:

•Theringindicator(RI)issignaledbyaserialdeviceoraPCCarddevice.

•Thetimesetontheresumetimerelapses.

Note:Thecomputerdoesnotacceptanyinputimmediatelyafteritenterssleep(standby)mode.Waita
fewsecondsbeforetakinganyactiontoreenteroperationmode.

Hibernationmode

Inhibernationmode,thefollowingoccurs:

Chapter4.Relatedserviceinformation49

•Thesystemstatus,RAM,VRAM,andsetupdataarestoredontheharddisk.

•Thesystemispoweredoff.

Note:Ifthecomputerentersthehibernationmodewhileitisdockedtothedockingstation,donotundockit
beforeresumingnormaloperation.Ifyoudoundockitandthentrytoresumenormaloperation,youwillget
anerrormessage,andyouwillhavetorestartthesystem.

Tocausethecomputertoenterhibernationmode,doanyofthefollowing:

•PresstheFn+F12keys.

•Ifyouhavedenedoneofthefollowingactionsastheeventthatcausesthesystemtogointohibernation
mode,performthataction.

–Closingthelid.
–Pressingthepowerbutton.
–PressingFn+F4keys.

Also,thecomputergoesintohibernationmodeautomaticallyineitherofthefollowingconditions:

•Ifa“hibernationtime”hasbeensetonthetimer,andiftheuserdoesnotdoanyoperationwiththe
keyboard,theTrackPoint,theharddiskdrive,theparallelconnector,orthediskettedrivewithinthattime.

•Ifthetimerconditionsaresatisedinsuspendmode.

Whenthepoweristurnedon,thecomputerreturnsfromhibernationmodeandresumesoperation.The
hibernationleinthebootrecordontheharddiskdriveisread,andsystemstatusisrestoredfromthe
harddiskdrive.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage51

•“Errormessages”onpage55

•“Beepsymptoms”onpage56

•“No-beepsymptoms”onpage57

•“LCD-relatedsymptoms”onpage57

•“Intermittentproblems”onpage58

•“Undeterminedproblems”onpage58

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost
likelycauseislistedrst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor
action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthe
computer.DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe
replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan
beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot
describedthere,goto“Intermittentproblems”onpage58.

50HardwareMaintenanceManual

Note:ForadevicenotsupportedbydiagnosticcodesintheThinkPadNotebooks,seethemanualfor

thatdevice.

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror
0175

BadCRC1,stopPOSTtask—TheEEPROMchecksumis
notcorrect.

0176

SystemSecurity—Thesystemhasbeentamperedwith.

0177

BadSVPdata,stopPOSTtask—Thechecksumofthe
supervisorpasswordintheEEPROMisnotcorrect.

0182

BadCRC2.EnterBIOSSetupandloadSetup
defaults.—ThechecksumoftheCRS2settinginthe
EEPROMisnotcorrect.

0185

Badstartupsequencesettings.EnterBIOSSetupand
loadSetupdefaults.

0187

EAIAdataaccesserror—TheaccesstoEEPROMisfailed.

0188

InvalidRFIDSerializationInformationArea.

0189

InvalidRFIDcongurationinformationarea—The
EEPROMchecksumisnotcorrect.

0190

Criticallow-batteryerror

0191

SystemSecurity—InvalidRemoteChangerequested.

0192

SystemSecurity—EmbeddedSecurityhardwaretamper
detected.

0193

RFantennahasbeenremoved

0194

Thecomputerhasbeencarriedthroughasecuritygate

FRUoraction,insequence

Systemboard.

1.RunBIOSSetupUtilityandsavethecurrentsetting

bypressingF10.

2.Systemboard.

Systemboard.

1.RunBIOSSetupUtility.PressF9,andEntertoload

thedefaultsetting.Thensavethecurrentsettingby
pressingF10.

2.Systemboard.

1.RunBIOSSetupUtility.PressF9,andEntertoload

thedefaultsetting.Thensavethecurrentsettingby
pressingF10.

Systemboard.

Systemboard.

Systemboard.

1.Chargethebatterypack.

2.Batterypack.

Enterthesupervisorpassword.

Enterthesupervisorpassword.

0195

Securityhardwaretamperdetected

1.EnterBIOSSetupUtilitybyenteringsupervisor

password,andselectPassword➙SecurityChip
➙ClearSecurityChiptoclearthiserror.

2.Securitychip.

3.Systemboard.

Chapter4.Relatedserviceinformation51

Table2.Numericerrorcodes(continued)

Symptomorerror
0196

Securityhardwareremoved

0197

Invalidremotechangerequested.

0199

SystemSecurity—Securitypasswordretrycount
exceeded.

01C8

Twoormoremodemdevicesarefound.Removeallbut
oneofthem.Press<Esc>tocontinue.

01C9

TwoormoreEthernetdevicesarefound.Removeallbut
oneofthem.Press<Esc>tocontinue.

01C9

MorethanoneEthernetdevicesarefound.Removeone
ofthem.Press<Esc>tocontinue.

01CA

MorethanoneWirelessLANdevicesarefound.Remove
oneofthem.

0200

Harddiskerror—Theharddiskisnotworking.

021x

Keyboarderror.

0220

Monitortypeerror—Monitortypedoesnotmatchtheone
speciedinCMOS.

0230

ShadowRAMerror—ShadowRAMfailsatoffsetnnnn.

0231

SystemRAMerror—SystemRAMfailsatoffsetnnnn.

0232

ExtendedRAMerror—ExtendedRAMfailsatoffsetnnnn.

FRUoraction,insequence

1.EnterBIOSSetupUtilitybyenteringsupervisor
password,andselectPassword➙SecurityChip
➙ClearSecurityChiptoclearthiserror.

2.Securitychip.

3.Systemboard.

Theremotecongurationforthesecuritychiphas
failed.Conrmtheoperationandtryagain.

1.RunBIOSSetupUtility,andthensavethecurrent
settingbypressingF10.

2.Systemboard.

1.RemoveeitheraMini-PCICardoramodem

daughtercard.Otherwise,pressEsctoignore
thewarningmessage.

2.Systemboard.

1.RemoveeitheraMiniPCIEthernetcardoran

Ethernetdaughtercard.Otherwise,pressEscto
ignorethewarningmessage.

2.Systemboard.

1.RemovetheEthernetdevicethatyouinstalled;or

pressEsctoignorethewarningmessage.

2.Systemboard.

1.RemovethewirelessLANdevicethatyou
installed.

2.Systemboard.

1.Reseattheharddiskdrive.

2.LoadSetupDefaultsinBIOSSetupUtility.

3.Harddiskdrive.

4.Systemboard.

Runinteractivetestsofthekeyboardandtheauxiliary
inputdevice.

LoadSetupDefaultsinBIOSSetupUtility.

Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

52HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

Symptomorerror
0250

Systembatteryerror—Systembatteryisdead.

0251

SystemCMOSchecksumbad—Defaultconguration
used.

0252

Passwordchecksumbad—Thepasswordiscleared.

0260

Systemtimererror.

0270

Real-timeclockerror.

0271

Dateandtimeerror—Neitherthedatenorthetimeisset
inthecomputer.

0280

Previousbootincomplete—Defaultcongurationused.

02B2

IncorrectdriveAtype.

02D0

Systemcacheerror.

FRUoraction,insequence

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

ResetthepasswordbyrunningBIOSSetupUtility.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

3.Systemboard.

1.Chargethebackupbatteryformorethan8hours

byconnectingtheacadapter.

2.ReplacethebackupbatteryandrunBIOSSetup

Utilitytoresetthetimeanddate.

3.Systemboard.

RunBIOSSetupUtilitytoresetthetimeanddate.

1.Load“SetupDefault”inBIOSSetupUtility.

2.DIMM.

3.Systemboard.

1.Diskettedrive.

2.ExternalFDDcable.

3.I/Ocard.

02F0

CPUID:xxFailed.

02F4

EISACMOSnotwritable.

02F5

DMAtestfailed.

02F6

SoftwareNMIfailed

1.CPU.

2.Systemboard.

1.LoadSetupDefaultsinBIOSSetupUtility.

2.Replacethebackupbattery.

3.Systemboard.

1.DIMM.

2.Systemboard.

1.DIMM.

2.Systemboard.

Chapter4.Relatedserviceinformation53

Table2.Numericerrorcodes(continued)

Symptomorerror
02F7

Fail-safetimerNMIfailed

1801

Attacheddockingstationisnotsupported

1802

Unauthorizednetworkcardispluggedin—Turnoffand
removetheminiPCInetworkcard.

1803

Unauthorizeddaughtercardispluggedin—Turnoffand
removethedaughtercard.

1804

UnauthorizedWANcardispluggedin—Poweroffand
removetheWANcard.

1805

UnauthorizedWirelessUSBcardispluggedin—Poweroff
andremovetheWirelessUSBcard.

1810

Harddiskpartitionlayouterror.

1820

Morethanoneexternalngerprintreaderisattached.
Poweroffandremoveallbutthereaderthatyousetup
withinyourmainoperatingsystem.

1830

Invalidmemoryconguration—Poweroffandinstalla
memorymoduletoSlot-0orthelowerslot.

2000

HardDriveActiveProtectionsensordiagnostics
failed.Press<Esc>tocontinue.Press<F1>toenter
SETUP

FRUoraction,insequence

1.DIMM.

2.Systemboard.

Shutdownthecomputerandremoveitfromthe
dockingstation.

1.RemoveMiniPCInetworkcard.

2.Systemboard.

1.Removethedaughtercardthatyouinstalled.

2.Systemboard.

1.RemovetheWANcardthatyouinstalled.

2.Systemboard.

1.RemovetheWirelessUSBcardthatyouinstalled.

2.Systemboard.

1.IftheAccessPredesktopAreahasbeenpreviously

disabled,thengototheBIOSSetupUtilityby
pressingF1toopentheBIOSSetupUtility.Select
Security➙PredesktopArea➙AccessPredesktop
Area.SetthisitemtoDisabled.Saveandexit.

2.IftheAccessPredesktopAreahasnotbeen
previouslydisabled,pressEntertoloadAccess
PredesktopArea.ThenrunRECOVERTOFACTORY
CONTENTSinAccessPredesktopArea.

3.Ifitem2failed,pressF3intheWelcomescreenin
RECOVERTOFACTORYCONTENTS.RunFDISK,
andthendeleteallpartitions.RunRECOVERTO
FACTORYCONTENTSinAccessPredesktopArea
again.

4.Ifitem3failed,selectCD-ROMbootinStartupin
AccessPredesktopArea.BootfromtheRecovery
CDandperformfullrecoveryfromit.

5.Ifitem4failed,replacetheharddiskdrive.

Removeallbutthereaderthatyousetupforthe
authentication.

InstallDIMMinSlot-0,butnotinSlot-1.
Note:FortheconstructionoftheDIMMslot,see“1040

DIMM”onpage78.

1.Undockdockingstationorportreplicatorifitis
attachedtotheThinkPadNotebook.

2.PlacetheThinkPadNotebookonahorizontalsurface.
Donotapplyanyphysicalshocktothecomputer.

3.RunDiagnostics®ThinkPadDevice®HDDActive

ProtectionT est.

54HardwareMaintenanceManual

Table2.Numericerrorcodes(continued)

Symptomorerror
2010

Warning:Y ourinternalharddiskdrive(HDD)maynot
functioncorrectlyonthissystem.EnsurethatyourHDD
issupportedonthissystemandthatthelatestHDD
rmwareisinstalled.

201x

Thesolidstatedriveyouhaveinstalledhasnotpassed
qualicationforuseinthiscomputer.Usingthisdrivemay
causecompatibilityissuesandpotentialissueswithdata
integrity,includingdataloss.Press<Esc>tocontinue.

2100

InitializationerroronHDD0(Mainharddiskdrive)

2102

InitializationerroronHDD1(Ultrabayharddiskdrive)

2110

ReaderroronHDD0(Mainharddiskdrive)

2112

ReaderroronHDD1(Ultrabayharddiskdrive)

FRUoraction,insequence

Informthefollowinginformationtothecustomer:If
intheprimarybaythecustomerisusinganon-IBM
ornon-Lenovoharddiskdrive(HDD),oranold
generationIBMHDDwhichisnotsupportedbythis
system,withtheriskinmind,thecustomercanstill
useitbypressingESC.Ifintheprimarydrivebaythe
customerisusingasupportedIBM/LenovoHDDwith
anoldrmware,thecustomerneedstoupdateits
rmwaretothelatest.Thelatestversionisavailableat
http://www.lenovo.com/support

Informthefollowinginformationtothecustomer:Ifthe
customerisusinganonqualiedSSDwhichisnot
supportedbythissystem,withtheriskinmind,the
customercanstilluseitbypressingESC.Locationofthe
SSDisdesignatedasbelow:

2010:HDD0(inHDDslot-0)
2011:HDD1(inHDDslot-1)
2012:UltrabaywithHDDadapter

1.Reseattheharddiskdrive.

2.Mainharddiskdrive.

3.Systemboard.

1.Reseattheharddiskdrive.

2.Ultrabay™harddiskdrive.

3.Systemboard.

1.Reseattheharddiskdrive.

2.Mainharddiskdrive.

3.Systemboard.

1.Reseattheharddiskdrive.

2.Ultrabayharddiskdrive.

3.Systemboard.

Errormessages

Table3.Errormessages

Symptomorerror

Deviceaddressconict.

Allocationerrorfordevice.

Failingbits:nnnn.

FRUoraction,insequence

1.Load“SetupDefaults”intheBIOSSetupUtility.

2.Backupbattery.

3.Systemboard.

1.Load“SetupDefaults”intheBIOSSetupUtility.

2.Backupbattery.

3.Systemboard.

1.DIMM.

2.Systemboard.

Chapter4.Relatedserviceinformation55

Table3.Errormessages(continued)

Symptomorerror

Invalidsystemcongurationdata.

I/OdeviceIRQconict.

Hibernationerror.

Fanerror.

Thermalsensingerror.

Cannotbootfromanydevice.Checkthestatusofdevicewhichyouwanttoboot

FRUoraction,insequence

1.DIMM.

2.Systemboard.

1.Load“SetupDefaults”intheBIOSSetupUtility.

2.Backupbattery.

3.Systemboard.

1.Restorethesystemcongurationtowhatitwas
beforethecomputerenteredhibernationmode.

2.Ifmemorysizehasbeenchanged,re-createthe
hibernationle.

1.Fan.

2.Thermalgrease.

3.Systemboard.

Systemboard.

from.

Devicenotfound.

1.Thedeviceyouwanttobootfrom.

2.Systemboard.

Beepsymptoms

Table4.Beepsymptoms

Symptomorerror

Onebeepandablank,unreadable,orashingLCD.

DeviceError.

1.Thedeviceyouwanttobootfrom.

2.Systemboard.

Novalidoperatingsystem.

1.Checkthattheoperatingsystemhasnofailureandis
installedcorrectly.

2.Reinstalltheoperationsystem.

Excludedfrombootorder.

•EntertheBIOSSetupUtilityandaddthedeviceinboot
order.

FRUoraction,insequence

1.ReseattheLCDconnector.

2.LCDassembly.

3.ExternalCRT.

4.Systemboard.

56HardwareMaintenanceManual

Table4.Beepsymptoms(continued)

Symptomorerror

Onelongandtwoshortbeeps,andablankorunreadable
LCD.

Twoshortbeepswitherrorcodes.

Twoshortbeepsandablankscreen.

Twoormorebeeps,oracontinuousbeep.Operating
systemstartssuccessfully.

Threeshortbeeps,pause,threemoreshortbeeps,and
oneshortbeep.

Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep.

Onlythecursorappears.

Fourcyclesoffourshortbeepsandablankscreen.

Fiveshortbeepsandablankscreen.

No-beepsymptoms

FRUoraction,insequence

1.Systemboard.

2.LCDassembly.

3.DIMM.

POSTerror.SeeNumericerrorcodes.

1.Systemboard.

2.DIMM.

Ifamini-PCIEthernetcardisinstalled,conrmthatAlert
OnLAN2inBIOSSetupUtilityisdisabled.

1.DIMM.

2.Systemboard

Reinstalltheoperatingsystem.

Systemboard(securitychip)
Systemboard

Table5.No-beepsymptoms

Symptomorerror

Nobeep,power-onindicatoron,LCDblank,andno
POST.

Nobeep,power-onindicatoron,andLCDblankduring
POST.

Thepower-onpasswordpromptappears.Apower-onpasswordorasupervisorpasswordisset.

Thehard-diskpasswordpromptappears.Ahard-diskpasswordisset.Typethepasswordand

FRUoraction,insequence

1.Makesurethateveryconnectorisconnected
tightlyandcorrectly.

2.DIMM.

3.Systemboard.

1.ReseatDIMM.

2.Systemboard.

TypethepasswordandpressEnter.

pressEnter.

LCD-relatedsymptoms

Important:TheTFTLCDforthenotebookcomputercontainsmanythin-lmtransistors(TFTs).The

presenceofasmallnumberofdotsthataremissing,discolored,oralwayslightedischaracteristicofTFT
LCDtechnology,butexcessivepixelproblemscancauseviewingconcerns.IftheLCDyouareservicinghas
twoorlessvisibledefectivepixels,itshouldnotbeconsideredfaulty.However,iftheLCDhasthreeormore
visibledefectivepixels,itwillbedeemedasdefectivebyLenovoanditshouldbereplaced.

Notes:

•ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.

•LenovowillnotprovidereplacementiftheLCDiswithinspecicationaswecannotguaranteethat
anyreplacementLCDwillhavezeropixeldefects.

Chapter4.Relatedserviceinformation57

•OnepixelconsistsofR,G,Bsub-pixels.

Table6.LCD-relatedsymptoms

Symptomorerror

Nobeep,power-onindicatoron,andablankLCDduring
POST.

•LCDbacklightnotworking.

•LCDtoodark.

•LCDbrightnesscannotbeadjusted.

•LCDcontrastcannotbeadjusted.

•LCDscreenunreadable.

•Charactersmissingpixels.

•Screenabnormal.

•Wrongcolordisplayed.
HorizontalorverticallinesdisplayedonLCD.LCDassembly.

FRUoraction,insequence

Systemboard.

1.ReseattheLCDconnectors.

2.LCDassembly.

3.Systemboard.

1.Seeimportantnotefor“LCD-relatedsymptoms.”

2.ReseatallLCDconnectors.

3.LCDassembly.

4.Systemboard.

Intermittentproblems

Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

2.Ifnoerrorisdetected,donotreplaceanyFRUs.

3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,
orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate
FRUsthathavenodefects).

Verifythatallattacheddevicesaresupportedbythecomputer.

Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem
checkout”onpage41.)

1.T urnoffthecomputer.

2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

3.Removeordisconnectallofthefollowingdevices:
a.Non-ThinkPaddevices
b.Devicesattachedtothedockingstationortheportreplicator
c.Printer,mouse,andotherexternaldevices
d.Batterypack
e.Harddiskdrive
f.Externaldiskettedriveoropticaldrive
g.DIMM
h.Opticaldiskordisketteintheinternaldrive
i.PCCards

4.T urnonthecomputer.

58HardwareMaintenanceManual

5.Determinewhethertheproblemhasbeensolved.

6.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.

7.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):
a.Systemboard
b.LCDassembly

Chapter4.Relatedserviceinformation59

60HardwareMaintenanceManual

Chapter5.Statusindicators

Thischapterpresentsthesystemstatusindicatorsthatshowthestatusofthecomputer.

©CopyrightLenovo

61

Table7.Statusindicators

IndicatorMeaning

1

Speakermute

Orange:

Thespeakerisonmute.Tosetthe
speakersonmuteorunmute,pressthe
speakermutebutton.

2

Microphonemute

Orange:

Themicrophoneisonmute.Noneofthe
recordingdevicesisavailablewhilethe
microphonemuteisonbydefault.

3

WirelessLAN,
WirelessWAN,or
WiMAXstatus

Green:ThewirelessLANfeature(theIEEE

802.11b/gstandard,802.11a/b/g,
or802.11n),wirelessWANfeature,or
WiMaxfeatureison,andtheradiolink
isreadyforuse,orthedataisbeing
transmitted.

Blinkinggreen:

Dataisbeingtransmitted(forsome
models).

Turnoff:

Wirelessnetworkdevicesaredisabledor
theradioisturnedoff.

4

Bluetoothwireless
orWirelessUSB
status

Green:

TheBluetoothwirelessfeatureorwireless
USBfeatureison,andtheradiolink
isreadyforuse,orthedataisbeing
transmitted.

Blinkinggreen:

Dataisbeingtransmitted(forsome
models).

Turnoff:TheBluetoothfeatureisdisabled.

5

Deviceaccess

Green:

Dataisbeingreadfromorwrittentothe
harddiskdrive,thediskettedrive,orthe
driveintheSerialUltrabaySlimdevice.
Whenthisindicatorison,donotputthe
computerintosleep(standby)modeor
turnoffthecomputer.

Note:Donotmovethesystemwhilethegreendeviceaccesslightison.Sudden
physicalshockcouldcausedriveerrors.

6

Poweron

Green:

Thecomputerisonandreadytouse.
Thisindicatorstayslitaroundthe
power-onbuttonwheneverthecomputer
ison.

Blinkinggreen:

Thecomputerisinsleep(standby)mode.

Turnoff:Thecomputerisoff.

62HardwareMaintenanceManual

Table7.Statusindicators(continued)

IndicatorMeaning

7

SerialUltrabaySlim
devicestatus

Green:ASerialUltrabaySlimdeviceisinstalled

andinuse.

Blinkinggreen:

ASerialUltrabaySlimdeviceisinthe
processofbeingdetached.

Turnoff:

ASerialUltrabaySlimdeviceisreadyto
beattachedordetached.

8

Fingerprintreader
status

Green:

Blinkinggreen:

Thengerprintreaderisreadytoswipe.

Thengerprintisbeingauthenticatedor
hasbeenauthenticated.

Blinkingorange:

Thengerprintcouldnotbe
authenticated.

9

Capslock

Green:CapsLockmodeisenabled.Toenable

ordisableCapsLockmode,pressthe
CapsLockkey.

10

Sleep(standbyfor
WindowsXP)status

Green:Thecomputerisinsleep(standby)mode.

Blinkinggreen:

Thecomputerisenteringsleep(standby)
modeorhibernationmode,oris
resumingnormaloperation.

Chapter5.Statusindicators63

Table7.Statusindicators(continued)

IndicatorMeaning

11

Batterystatus

Green:

Orange:

Fastblinkingorange:

Slowblinkingorange:

Slowblinkinggreen:

Quickblinkingorange:

Thebatterystatusindicatorisoff:Thebatterypackofthecomputeris

Thebatteryhasmorethan20%charge.

Thebatteryhasbetween5%and20%
charge.

Thebatteryhaslessthan5%charge.

Note:Thebatterymaybecharging.

Thebatteryisbeingcharged.Whenit
reaches20%,theblinkingcolorchanges
togreen.

Thebatteryhasbetween20%and80%
charge,andchargingiscontinuing.
Whenthebatteryreaches80%charge,
blinkingstops,butthechargingmay
continueuntilthebatteryis100%
charged.

Note:Ifthecomputerisoperating
onbatterypower,thebatterystatus
indicatordoesnotworkwhilethe
computeristurnedofforisinsleep
(standby)modeorhibernationmode.

Anerrorhasbeenoccurredinthebattery.

detached.

64HardwareMaintenanceManual

Chapter6.Fnkeycombinations

ThefollowingtableshowsthefunctionofeachcombinationofFnwithafunctionkey.

Table8.Fnkeycombinations

KeycombinationDescription

Fn+F1Reserved.

Fn+F2Lockthecomputer.

Fn+F3

Fn+F4

Fn+F5

Fn+F6

Fn+F7

Selectapowerplan(inWindowsXP ,powerscheme)thathasbeencreatedbyPowerManager,
oradjustthepowerlevelbyusingtheslidercontrol.Whenyoupressthiscombination,a
panelforselectingapowerplan(powerscheme)appears.

Notes:

1.TousetheFn+F3keycombination,youmusthavetheThinkPadPMdevicedriver
installedonthecomputer.

2.IfyouhaveloggedonwithanadministratoruserID,andyoupressFn+F3,thepanelfor
selectingapowerplan(powerscheme)appears.Ifyouhaveloggedonwithanotheruser
ID,andyoupressFn+F3,thepaneldoesnotappear.

3.YoucannotturnoffthecomputerdisplaybypressingFn+F3.

Putthecomputerinsleep(standby)mode.T oreturntonormaloperation,presstheFnkey
only,withoutpressingafunctionkey.

Notes:

1.TousetheFn+F4keycombination,youmusthavetheThinkPadPMdevicedriver
installedonthecomputer.

2.Ifyouwanttousethecombinationtoputthecomputerintohibernationmodeor
do-nothingmode(inWindowsXP,shutthecomputerdownorshowthepanelforturning
offthecomputer),changethesettingsinthePowerManager.

Enableordisablethebuilt-inwirelessnetworkingfeaturesandtheBluetoothfeatures.Ifyou
pressFn+F5,alistofwirelessfeaturesisdisplayed.Youcanquicklychangethepowerstate
ofeachfeatureinthelist.
Notes:IfyouwanttouseFn+F5toenablethefeaturespeciedinIEEEstandard802.11,the
followingdevicedriversmustbeinstalledonthecomputerbeforehand:

•ThinkPadPowerManagementdriver

•OnScreenDisplayUtility

•Wirelessdevicedrivers

Changethecamerasettingsandthesettingofthemicrophonemutebutton.Whenyoupress
Fn+F6,thecamerasettingwindowisopened.
Note:ForWindowXPmodels,thesettingofthemicrophonemutebuttoncannotbechanged.

Applyapresentationschemedirectly,withnoneedtostartPresentationDirector.

©CopyrightLenovo

TodisablethisfunctionandusetheFn+F7keycombinationforswitchingadisplayoutput
location,startPresentationDirector,andchangethesettings.

Note:IfthecomputerisanWindows7model,itdoesnotsupportpresentationschemes,but
theFn+F7combinationisavailableforswitchingadisplayoutputlocation.

65

Table8.Fnkeycombinations(continued)

KeycombinationDescription

ForWindows7:

Switchadisplayoutputlocation

•Computerdisplayonly(LCD)

•Computerdisplayandexternalmonitor(sameimage)

•Computerdisplayandexternalmonitor(extendeddesktop)

•Externalmonitoronly
Note:T oswitchbetweenthecomputerdisplayandanexternalmonitor,theWin+Pkey

combinationisalsoavailable.

ForWindowsVistaandWindowsXP:

Switchadisplayoutputlocation

•Externalmonitor

•Computerdisplay(LCD)andexternalmonitor

•Computerdisplay(LCD)

Notes:

•Thisfunctionisnotsupportedifdifferentdesktopimagesaredisplayedonthecomputer
displayandtheexternalmonitor(theExtenddesktopfunction).

•ThisfunctiondoesnotworkwhileaDVDmovieoravideoclipisplaying.

Toenablethisfunction,startPresentationDirector,andchangetheFn+F7settings.

Note:MultipleuserscanlogontoasingleoperatingsystembyusingdifferentuserIDs.Each
userneedstochangethesettings.

Fn+F8

ChangethesettingsoftheUltraNav

®

pointingdevice.

Fn+F9Reserved.

Fn+F10Reserved.

Fn+F11Reserved.

Fn+F12Putthecomputerintohibernationmode.Toreturntonormaloperation,pressthepower

buttonforlessthanfourseconds.
Note:TouseFn+F12forhibernation,youmusthavetheThinkPadPMdevicedriverinstalled
onthecomputer.

Fn+PgUp

TurntheThinkLight

®

onoroff.

Note:ThisfunctionissupportedonlyontheThinkPadNotebooksthathavetheThinkLight.
TheonoroffstatusoftheThinkLightisshownonthescreenforafewsecondswhenyou
pressFn+PgUp.

Fn+HomeThecomputerdisplaybecomesbrighter.

Fn+EndThecomputerdisplaybecomesdimmer.

Fn+SpacebarEnabletheFullScreenMagnierfunction.

Fn+PrtScHasthesamefunctionastheSysRqkey.

Fn+ScrLk

Enableordisablethenumerickeypad.Theindicatorofnumericlockwillbedisplayedon
thescreen.

66HardwareMaintenanceManual

Table8.Fnkeycombinations(continued)

KeycombinationDescription

Fn+Pause

Fn+cursorkeys

HasthesamefunctionastheBreakkey.

ThesekeycombinationsworkwithWindowsMediaPlayer.Fn+downarrowkeyworksforthe
PlayorPausebutton,Fn+uparrowkeyfortheStopbutton,Fn+rightarrowkeyfortheNext
Trackbutton,andFn+leftarrowkeyforthePreviousTrackbutton.

Chapter6.Fnkeycombinations67

68HardwareMaintenanceManual

Chapter7.FRUreplacementnotices

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers
aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement
instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Youmay
ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou
mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return
instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you
maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days
ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore
replacinganyFRU.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadNotebook,thisproblemisaddressedwith
specialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

•Eachoneshouldbeusedonlyonce.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkit(fortheP/N,see“Miscellaneousparts”onpage175)inyourtoolbag.

•Alwaysusenewscrews.

•Useatorquescrewdriverifyouhaveone.

Tightenscrewsasfollows:

•PlastictoplasticT urnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplastic

part:

•LogiccardtoplasticTurnanadditional180degreesafterthescrewheadtouchesthesurfaceofthe

logiccard:

©CopyrightLenovo

69

•T orquedriverIfyouhaveatorquedriver,refertothe“T orque”columnforeachstep.

•Makesurethatyouusethecorrectscrew.Ifyouhaveatorquescrewdriver,tightenallscrewsrmlytothe

torqueshowninthetable.Neveruseascrewthatyouremoved.Useanewone.Makesurethatall

ofthescrewsaretightenedrmly.

•Ensuretorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers

Thissectionincludesthefollowingdescriptions:

•“Restoringtheserialnumberofthesystemunit”onpage70

•“RetainingtheUUID”onpage71

•“ReadingorwritingtheECAinformation”onpage71

Restoringtheserialnumberofthesystemunit

Whenthecomputerwasmanufactured,theEEPROMonthesystemboardwasloadedwiththeserial
numbersofthesystemandallmajorcomponents.Thesenumbersneedtoremainthesamethroughout
thelifeofthecomputer.

Ifyoureplacethesystemboard,youmustrestoretheserialnumberofthesystemunittoitsoriginalvalue.

Beforereplacingthesystemboard,savetheoriginalserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select2.ReadS/NdatafromEEPROM.

Theserialnumberofeachdeviceinyourcomputerisdisplayed;theserialnumberofthesystemunitis
listedasfollows:

•20:Serialnumber

Writedownthatnumber.

Note:Theserialnumberofthesystemunitisalsowrittenonthelabelattachedtothebottomofthecomputer.

Afteryouhavereplacedthesystemboard,restoretheserialnumberbydoingthefollowing:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlaterandrestartthe
computer.

2.Fromthemainmenu,select1.SetSystemIdentication.

3.Select1.AddS/NdatafromEEPROM.Followtheinstructionsonthescreen.

70HardwareMaintenanceManual

IftheMTMandProductIDnumbersdifferfromeachotherontherearlabel,usewhatisshownforthe
ProductIDeld.Seeexamplebelow:

MTMonrearlabel:
ProductIDonrearlabel:

Intheexample,theSerialNumbertobeinputis'1STTTTMMMSSSSSSS'.

TTTT-CTOS/NSSSSSSS
TTTT-MMM(UsethisnumberwhensettingSerial

Number)

RetainingtheUUID

TheUniversallyUniqueIdentier(UUID)isa128-bitnumberuniquelyassignedtoyourcomputerat
productionandstoredintheEEPROMofyoursystemboard.Thealgorithmthatgeneratesthenumberis
designedtoprovideuniqueIDsuntiltheyearA.D.3400.Notwocomputersintheworldhavethesame
number.

Whenyoureplacethesystemboard,youmustsettheUUIDonthenewsystemboardasfollows:

1.InstalltheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select4.AssignUUID.AnewUUIDiscreatedandwritten.IfavalidUUIDalready
exists,itisnotoverwritten.

ReadingorwritingtheECAinformation

InformationonEngineeringChangeAnnouncements(ECA)arestoredintheEEPROMofthesystemboard.
TheelectronicstorageofthisinformationsimpliestheproceduretocheckiftheECAhasbeenpreviously
appliedtoamachine.ThemachinedoesnotneedtobedisassembledtocheckfortheECAapplication.

TocheckwhatECAshavebeenpreviouslyappliedtothemachine,usetheECAInformationRead/Write
functionontheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.T oreadECAinformation,select2.ReadECA/reworknumberfromEEPROMandfollowthe
instruction.

4.T oreadboxbuilddate,select5.ReadboxbuilddatefromEEPROM,andfollowtheinstructionon
thescreen.

AfteranECAhasbeenappliedtothemachine,theEEPROMmustbeupdatedtoreecttheECA's
application.UsetheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlatertoupdatethe
EEPROM.

Note:OnlytheECAnumberisstoredintheEEPROM.ThemachinetypeoftheECAisassumedbethesame
asthemachinetypeofthemachinethathadtheECAappliedtoit.

1.InserttheLENOVOThinkPadHardwareMaintenanceDisketteVersion1.76orlater,andrestartthe
computer.

2.Fromthemainmenu,select6.SetECAInformation.

3.T owriteECAinformation,select1.WriteECA/reworknumberfromEEPROM,andfollowthe
instruction.

4.T owriteboxbuilddate,select4.WriteboxbuilddatefromEEPROM,andfollowtheinstructionon
thescreen.

Chapter7.FRUreplacementnotices71

Ifthesystemboardisbeingreplaced,trytoreadtheECAinformationfromtheoldsystemboardandtransfer
theinformationtothenewsystem.Ifthesystemboardisinoperable,thiswillnotbepossible.

72HardwareMaintenanceManual

Chapter8.RemovingandreplacingaFRU

ExternalCRUstatementtocustomers:

Someproblemswithyourproductcanberesolvedwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasSelf-serviceCRUsandothers
aredesignatedasOptional-serviceCRUs.InstallationofSelf-serviceCRUsisyourresponsibility;youmay

requestthatLenovoinstallsanOptional-serviceCRUaccordingtothewarrantyserviceforyourproduct.

WhereyouareinstallingtheCRU,LenovowillshiptheCRUtoyou.CRUinformationandreplacement
instructionsareshippedwithyourproductandareavailablefromLenovoatanytimeuponrequest.Youmay
ndalistofCRUsinthepublicationsthatshipwithyourproductorathttp://www.lenovo.com/CRUs.Y ou
mayberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.Whenreturnisrequired:(1)return
instructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and(2)you
maybechargedforthereplacementCRUifLenovodoesnotreceivethedefectivepartwithinthirty(30)days
ofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarrantydocumentationforfulldetails.

ThischapterpresentsdirectionsanddrawingsforuseinremovingandreplacingaFRU.Besuretoobserve
thefollowinggeneralrules:

1.Donottrytoserviceanycomputerunlessyouhavebeentrainedandcertied.Anuntrainedpersonruns
theriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter7“FRUreplacementnotices”onpage69.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforethefailingFRU.AnysuchFRUsarelisted
atthetopofthepage.Removethemintheorderinwhichtheyarelisted.

4.FollowthecorrectsequenceinthestepsforremovingtheFRU,asgiveninthedrawingsbythe
numbersinsquarecallouts.

5.WhenturningascrewtoreplaceaFRU,turnitinthedirectionasgivenbythearrowinthedrawing.

6.WhenremovingtheFRU,moveitinthedirectionasgivenbythearrowinthedrawing.

7.T oputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto
replacement.Forinformationaboutconnectingandarranginginternalcables,seeChapter9“Locations”
onpage127.

8.WhenreplacingaFRU,usethecorrectscrewasshownintheprocedures.

DANGER

BeforeremovinganyFRU,turnoffthecomputer,unplugallpowercordsfromelectricaloutlets,
removethebatterypack,andthendisconnectanyinterconnectingcables.

Attention:AfterreplacingaFRU,donotturnonthecomputeruntilyouhavemadesurethatallscrews,

springs,andothersmallpartsareinplaceandnonearelooseinsidethecomputer.Verifythisbyshaking
thecomputergentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectrical
shortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before
touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan
electrostaticdischarge(ESD)strap(P/N6405959).

©CopyrightLenovo

73

BeforeservicingThinkPadT400s,T410s,andT410si

1

2

RemovingtheSIMcard:

SomemodelsoftheThinkPadT400s,T410s,andT410siyouareservicingmighthavetheSIMcardthatthe
customerhasinstalled.

IfthecomputeryouareservicinghastheSIMcard,removeitbeforeyoustarttheservicing.

ToremovetheSIMcard,youneedtoremovethebatterypackrst.(See1010Batterypack.)

Afteryounishtheservicing,makesurethatyouinsertthecardbackintotheslotrmly.

Noticeondisconnectingthecablefromip-lockZIFconnector:

SomecablesusedintheThinkPadT400s,T410s,andT410siareconnectedtotheip-lockZIFconnectors.

Whendisconnectingthecablefromthoseconnectors,doasshowninthisgure.

74HardwareMaintenanceManual

1010Batterypack

Importantnoticeforreplacingabatterypack:

LenovoThinkVantageT oolbox(inWindows7)andLenovoSystemToolbox(inWindowsVistaandWindows
XP)haveanautomaticbatterydiagnosticthatdeterminesifthebatterypackisdefective.Abatterypack
FRUshouldnotbereplacedunlessthisdiagnosticshowsthatthebatteryisdefective.

Theonlyexceptiontothisisifthebatterypackisphysicallydamagedoracustomerisreportingapossible
safetyissue.

IfLenovoThinkVantageT oolboxorLenovoSystemT oolboxisnotinstalledinthecomputer,thecustomer
shoulddownloadthisprogrambeforeanon-physicallydamagedbatterypackisreplaced.Notethata
physicallydamagedbatterypackisnon-warrantyreplacement.

Table9.Removalstepsofbatterypack

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldigniteorexplode.

Unlockthebatterylatch 1 .Holdingthebatterylatchintheunlockedposition 2 ,removethebatterypackin
thedirectionshownbyarrow

3 and 4 .

Wheninstalling:Installthebatterypackintheslot,andthenmakesurethatthebatterylatchisinthelockedposition.

1020SerialUltrabaySlimdeviceortravelbezel

Foraccess,removethisFRU:

Chapter8.RemovingandreplacingaFRU75

•“1010Batterypack”onpage75

Table10.RemovalstepsofSerialUltrabaySlimdeviceortravelbezel

Holdingthebaylocklatchintheunlockedposition 1 ,slidethebayejectlatch 2 ,andthenpullouttheUltrabaySlim
MediaBaydeviceorthetravelbezelinthedirectionshownbyarrow

3 .

1030Solidstatedrive(SSD)orharddiskdrive(HDD)

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage75

Attention:

76HardwareMaintenanceManual

•Donotdropthedriveorapplyanyphysicalshocktoit.Thedriveissensitivetophysicalshock.

Improperhandlingcancausedamageandpermanentlossofdata.

•Beforeremovingthedrive,havetheusermakeabackupcopyofalltheinformationonitifpossible.

•Neverremovethedrivewhilethesystemisoperatingorisinsuspendmode.

Table11.RemovalstepsofSSDorHDD

StepScrew(quantity)Color

1

M2×6mm,bind-head,nylon-coated(1)

Torque

Black0.181Nm

(1.85kgfcm)

Chapter8.RemovingandreplacingaFRU77

Table11.RemovalstepsofSSDorHDD(continued)

Wheninstalling:MakesurethattheSSDconnectororHDDconnectorisattachedrmly.

1040DIMM

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage75

Table12.RemovalstepsofDIMM

Note:Loosenthescrews 1 ,butdonotremovethem.

78HardwareMaintenanceManual

Table12.RemovalstepsofDIMM(continued)

Note:ForThinkPadT400s,ifonlyoneDIMMisusedonthecomputeryouareservicing,thecardmustbeinstalledin
SLOT -0(

a ),butnotinSLOT-1( b ).

ForThinkPadT400s:

Chapter8.RemovingandreplacingaFRU79

Table12.RemovalstepsofDIMM(continued)

ForThinkPadT410sandT410si:

Wheninstalling:InsertthenotchedendoftheDIMMintothesocket.PresstheDIMMrmly,andpivotituntilit

snapsintotheplace.Makesurethatitisrmlyxedintheslotanddoesnotmoveeasily.

1050PCIExpressMiniCardforwirelessLAN

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage75

Table13.RemovalstepsofPCIExpressMiniCardforwirelessLAN

Note:Loosenthescrews 1 ,butdonotremovethem.

80HardwareMaintenanceManual

Table13.RemovalstepsofPCIExpressMiniCardforwirelessLAN(continued)

Instep 3 ,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpicktheconnectors
withyourngersandgentlyunplugthemindirectionofthearrow.

Note:Somemodelsmighthaveonlytwoantennacablesinstep

3 .

Chapter8.RemovingandreplacingaFRU81

Table13.RemovalstepsofPCIExpressMiniCardforwirelessLAN(continued)

StepScrew(quantity)Color

ForThinkPadT400s

4

M2×3mm,small-head,nylon-coated(2)Silver0.181Nm(1.85kgfcm)

ForThinkPadT410sandT410si

4

M2×3mm,small-head,nylon-coated(2)

Torque

Black

0.181Nm(1.85kgfcm)

82HardwareMaintenanceManual

Table13.RemovalstepsofPCIExpressMiniCardforwirelessLAN(continued)

Wheninstalling:

•InmodelswithwirelessLANcardthathastwoantennaconnectors,plugthegraycableintothejacklabeled

MAINorM,andtheblackcableintothejacklabeledAUXorAonthecard.Ifthecomputeryouareservicinghas
threecables,putthewhitecableinthecableprotectiontube.

•InmodelswithwirelessLANcardthathasthreeantennaconnectors,plugthegraycable(MAIN)intothejack

labeledTR1,thewhitecable(3rd)intojacklabeledROorTR3,andtheblackcable(AUX)intojacklabeled

TR2onthecard.

1060PCIExpressMiniCardforwirelessWAN

Foraccess,removetheseFRUsinorder:

•1010Batterypack

Table14.RemovalstepsofPCIExpressMiniCardforwirelessWAN

Note:Loosenthescrews 1 ,butdonotremovethem.

Chapter8.RemovingandreplacingaFRU83

Table14.RemovalstepsofPCIExpressMiniCardforwirelessWAN(continued)

Instep 3 ,unplugthejacksbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpicktheconnectors
withyourngersandgentlyunplugthemindirectionofthearrow.

StepScrew(quantity)Color

ForThinkPadT400s

4

ForThinkPadT410sandT410si

M2×3mm,small-head,nylon-coated(2)Silver

84HardwareMaintenanceManual

Torque

0.181Nm
(1.85kgfcm)

Table14.RemovalstepsofPCIExpressMiniCardforwirelessWAN(continued)

4

Wheninstalling:PlugtheorangecableintothejacklabeledMAIN,andthebluecableintothejacklabeledAUX
onthecard.

M2×3mm,small-head,nylon-coated(2)

Black0.181Nm

(1.85kgfcm)

1070Keyboard

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage75

Table15.Removalstepsofkeyboard

Note:Loosenthescrews 1 ,butdonotremovethem.

Chapter8.RemovingandreplacingaFRU85

Table15.Removalstepsofkeyboard(continued)

StepScrew(quantity)Color

3

Pushdownthekeyboardalittletowardthearrow 4 ,andthenliftupthekeyboardinthedirectionof 5 .

M2×6mm,bind-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgfcm)

86HardwareMaintenanceManual

Table15.Removalstepsofkeyboard(continued)

Liftthekeyboardalittleinthedirectionshownbyarrow 6 ,andthendetachtheconnector 7 .

Wheninstallingthekeyboard,doasfollows:

Chapter8.RemovingandreplacingaFRU87

Table16.Installationstepsofkeyboard

1.Attachthekeyboardconnector.

2.Attachthekeyboardsothatthekeyboardedges a areundertheframeasshowninthisgure.

88HardwareMaintenanceManual

Table16.Installationstepsofkeyboard(continued)

3.Tomakesurethatthefrontsideofthekeyboardishousedrmly,gentlypressthekeyswithyourthumbs
andtrytoslidethekeyboardtowardyou.

4.Securethekeyboardbytighteningthescrewsfromthebottomsideofthecomputer.

1080Backupbattery

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage75

•“1070Keyboard”onpage85

DANGER

Useonlythebatteryspeciedinthepartslistforyourcomputer.Anyotherbatterycouldignite
orexplode.

Chapter8.RemovingandreplacingaFRU89

Table17.Removalstepsofbackupbattery

Wheninstalling:Attachthebackupbatteryonthehole a intheinsulationsheetasshowninthegurebelowand
makesurethatthebatteryconnectorisattachedrmly.

1090WirelessUSBadapterorIntelTurboMemory

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage75

•“1070Keyboard”onpage85

90HardwareMaintenanceManual

Table18.RemovalstepsofwirelessUSBadapterorIntelTurboMemory

Note:Step 1 isonlyformodelswiththewirelessUSBadapter.FormodelswiththeIntelT urboMemoryMinicard,
skipstep

Instep
withyourngersandgentlyunplugthemindirectionofthearrow.

1 .

1 ,unplugthejackbyusingtheremovaltoolantennaRFconnector(P/N:08K7159)orpicktheconnector

Wheninstalling:InmodelswiththewirelessUSBadapter,routetheantennacableasshowninthisgureandplug
thecablermlyintothejackontheadapter.

StepScrew(quantity)Color

2

M2×6mm,at-head,nylon-coated(2)Silver

Torque

0.181Nm
(1.85kgfcm)

1100Palmrestorpalmrestwithngerprintreader

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage75

•“1030Solidstatedrive(SSD)orharddiskdrive(HDD)”onpage76

Chapter8.RemovingandreplacingaFRU91

•“1070Keyboard”onpage85

Note:Inmodelswiththengerprintreader,thesensorisattachedtothepalmrestFRU.Ifthengerprint
readerhasanydefects,youcanreplaceitbytheproceduresgiveninthissection,whicharethesame
forapalmrestwithorwithoutangerprintreader.

Table19.Removalstepsofpalmrestorpalmrestwithngerprintreader

StepScrew(quantity)Color

1

2

M2×4mm,bind-head,nylon-coated(8)

M2×6mm,bind-head,nylon-coated(2)

Torque

Black0.181Nm

(1.85kgfcm)

Black0.181Nm

(1.85kgfcm)

92HardwareMaintenanceManual

Table19.Removalstepsofpalmrestorpalmrestwithngerprintreader(continued)

1110Bluetoothdaughtercard(BDC-2)

•“1010Batterypack”onpage75

•“1030Solidstatedrive(SSD)orharddiskdrive(HDD)”onpage76

•“1070Keyboard”onpage85

•“1100Palmrestorpalmrestwithngerprintreader”onpage91

Table20.RemovalstepsofBDC-2

StepScrew(quantity)Color

Torque

Chapter8.RemovingandreplacingaFRU93

Table20.RemovalstepsofBDC-2(continued)

1

Wheninstalling:Makesurethattheconnectorisattachedrmly.

M2×4mm,bind-head,nylon-coated(1)

1120Keyboardbezelandspeakerassembly

Foraccess,removetheseFRUsinorder:

•“1010Batterypack”onpage75

•“1020SerialUltrabaySlimdeviceortravelbezel”onpage75

•“1030Solidstatedrive(SSD)orharddiskdrive(HDD)”onpage76

•“1070Keyboard”onpage85

•“1100Palmrestorpalmrestwithngerprintreader”onpage91

Table21.Removalstepsofkeyboardbezelandspeakerassembly

Note:Thespeakerassemblyisattachedtothekeyboardbezel.

Black0.181Nm

(1.85kgfcm)

StepScrew(quantity)Color

1

M2×6mm,bind-head,nylon-coated(6)

94HardwareMaintenanceManual

Torque

Black0.181Nm

(1.85kgfcm)