System x3800
Type 8866
Start the server.
Installation Guide
Welcome.
Thank you for buying an
IBM server.
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Your server
Installation Guide
Documentation CD.
Did the server
start correctly?
Ye s
Turn off the server
and install options.
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Did the server
start correctly?
Ye s
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
No
No
No
Go to the Server Support
flow chart on the reverse
side of this page.
Go to the Server Support
flow chart on the reverse
side of this page.
You can also find the most
current information about
your server at http://www.ibm.com/
support/
xseries/index.html
servers/eserver/support/
.
Ye s
Use
ServerGuide to
install the operating
system?
Ye s
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
http://www.ibm.com/support/mysupport/
to register the server.
No
Go to the Web for instructions:
http://www.ibm.com/support/
servers/eserver/support/
xseries/index.html
Server Support
Is the server working
correctly?
Ye s
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
Is the problem
solved?
Ye s
No
Register the server. Go to
http://www.ibm.com/support/mysupport/.
View information about IBM Support Line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/.
See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.
Is the problem
solved?
Ye s
No
Update the firmware to the
latest level.
You can download firmware from
http://www.ibm.com/servers/
eserver/support/xseries/
index.html
Ye s
Is the problem
solved?
View support telephone numbers at
http://www.ibm.com/planetwide/.
Hardware
No Software
Hardware or
software problem?
IBM System x3800 Ty pe 8866
Installation Guid e
Note: Before using this information and the product it supports, read the general information in “Notices” on page 65, and the
Warranty and Support Information document on the IBM System x Documentation CD.
4th Edition (November 2006)
© Copyright International Business Machines Corporation 2006. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
The IBM System x Documentation CD . . . . . . . . . . . . . . . . .2
Hardware and software requirements . . . . . . . . . . . . . . . .2
Using the Documentation Browser . . . . . . . . . . . . . . . . .2
Notices and statements in this document . . . . . . . . . . . . . . . .3
Features and specifications . . . . . . . . . . . . . . . . . . . . .4
Major components of the server . . . . . . . . . . . . . . . . . . .5
Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . .7
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .7
System reliability guidelines . . . . . . . . . . . . . . . . . . . .8
Working inside the server with the power on . . . . . . . . . . . . .8
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .9
Removing the front cover, top cover, and bezel . . . . . . . . . . . . .9
Removing the front cover (tower model only) . . . . . . . . . . . . .10
Removing the top cover . . . . . . . . . . . . . . . . . . . .10
Removing the bezel . . . . . . . . . . . . . . . . . . . . . .11
Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . . .12
Installing additional DIMMs . . . . . . . . . . . . . . . . . . . .13
Installing a DIMM . . . . . . . . . . . . . . . . . . . . . . .14
Installing a memory card . . . . . . . . . . . . . . . . . . . .16
Installing an additional microprocessor . . . . . . . . . . . . . . . .17
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .21
Installing the Remote Supervisor Adapter II SlimLine . . . . . . . . . .21
Installing a ServeRAID-8i adapter . . . . . . . . . . . . . . . . .22
Installing a hot-plug adapter . . . . . . . . . . . . . . . . . . .23
Completing the installation . . . . . . . . . . . . . . . . . . . . .25
Installing the top cover, bezel and front cover . . . . . . . . . . . . .25
Connecting the cables . . . . . . . . . . . . . . . . . . . . .27
Updating the server configuration . . . . . . . . . . . . . . . . .27
Chapter 3. Server controls, connectors, LEDs, and power . . . . . . . .29
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .29
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Server power features . . . . . . . . . . . . . . . . . . . . . .33
Turning on the server . . . . . . . . . . . . . . . . . . . . .33
Turning off the server . . . . . . . . . . . . . . . . . . . . .33
Chapter 4. Configuring the server . . . . . . . . . . . . . . . . .35
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .35
Using the Configuration/Setup Utility program . . . . . . . . . . . . .35
Installing and using the baseboard management controller utility programs . . .36
Using the baseboard management controller utility programs . . . . . . .36
Using the SAS/SATA Configuration Utility program . . . . . . . . . . . .37
Using the ServeRAID configuration programs . . . . . . . . . . . . . .37
Using the PXE boot agent utility program . . . . . . . . . . . . . . .37
Using the Remote Supervisor II Web Interface . . . . . . . . . . . . .38
Chapter 5. Updating IBM Director . . . . . . . . . . . . . . . . .39
Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . .41
© Copyright IBM Corp. 2006 iii
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .41
POST beep codes . . . . . . . . . . . . . . . . . . . . . . .41
POST error codes . . . . . . . . . . . . . . . . . . . . . . . .42
Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . .44
Light path diagnostics . . . . . . . . . . . . . . . . . . . . . .54
Remind button . . . . . . . . . . . . . . . . . . . . . . . .57
Light path diagnostics panel . . . . . . . . . . . . . . . . . . .57
Appendix. Getting help and technical assistance . . . . . . . . . . .63
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .63
Using the documentation . . . . . . . . . . . . . . . . . . . . .63
Getting help and information from the World Wide Web . . . . . . . . . .64
Software service and support . . . . . . . . . . . . . . . . . . .64
Hardware service and support . . . . . . . . . . . . . . . . . . .64
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .64
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .65
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .66
Product recycling and disposal . . . . . . . . . . . . . . . . . . .67
Battery return program . . . . . . . . . . . . . . . . . . . . . .68
Electronic emission notices . . . . . . . . . . . . . . . . . . . .69
Federal Communications Commission (FCC) statement . . . . . . . . .69
Industry Canada Class A emission compliance statement . . . . . . . .69
Australia and New Zealand Class A statement . . . . . . . . . . . .69
United Kingdom telecommunications safety requirement . . . . . . . . .69
European Union EMC Directive conformance statement . . . . . . . . .70
Taiwanese Class A warning statement . . . . . . . . . . . . . . .70
Chinese Class A warning statement . . . . . . . . . . . . . . . .70
Japanese Voluntary Control Council for Interference (VCCI) statement . . .70
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
iv IBM System x3800 Type 8866: Installation Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2006 v
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
All caution and danger statements in this documentation begin with a number. This
number is used to cross reference an English caution or danger statement with
translated versions of the caution or danger statement in the IBM Safety Information
book.
For example, if a caution statement begins with a number 1, translations for that
caution statement appear in the IBM Safety Information book under statement 1.
Be sure to read all caution and danger statements in this documentation before
performing the instructions. Read any additional safety information that comes with
the server or optional device before you install the device.
vi IBM System x3800 Type 8866: Installation Guide
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
5. Turn device ON.
Safety vii
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose
Statement 3:
of the battery as required by local ordinances or regulations.
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
laser products contain an embedded Class 3A or Class 3B laser
Some
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
viii IBM System x3800 Type 8866: Installation Guide
Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Safety ix
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
x IBM System x3800 Type 8866: Installation Guide
Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM® System x3800
Type 8866 server and basic instructions for installing some options. More detailed
instructions for installing options are in the User’s Guide on the IBM System x
Documentation CD, which comes with the server. This document contains
information about:
v Setting up and cabling the server
v Starting and configuring the server
v Installing some options
v Solving problems
firmware and documentation updates are available, you can download them from
If
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, go to http://www.ibm.com/servers/eserver/
support/xseries/index.html,
Go. For firmware updates, click the Download tab. For documentation updates,
click the Install and use tab, and click Product documentation.
™
select System x3800 from the Hardware list, and click
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
The server comes with an IBM ServerGuide ™ Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with a limited warranty. Yo u can obtain up-to-date information
about the server and other IBM server products at http://www.ibm.com/systems/x/.
Record information about the server in the following table. Yo u will need this
information when you register the server with IBM.
Product name IBM System x3800 server
Machine type 8866
Model number _____________________________________________
Serial number _____________________________________________
The model number and serial number are on the ID labels, one on the lower-right
front of the bezel and the other at the rear of the right side, as shown in the
following illustration.
© Copyright IBM Corp. 2006 1
ID labels
For a list of supported options for the server, see the ServerProven® Web site at
http://www.ibm.com/servers/eserver/serverproven/compat/us/ .
The IBM System x Documentation CD
The IBM System x Documentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System x Documentation CD requires the following minimum hardware
and software:
v Microsoft ® Windows® XP, Windows 2000, or Red Hat Linux.
v 100 MHz microprocessor.
v 32 MB of RAM.
v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents using Adobe Acrobat Reader or
xpdf. The Documentation Browser automatically detects the regional settings in use
in your server and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the CD into the CD drive. The Documentation
Browser starts automatically.
2 IBM System x3800 Type 8866: Installation Guide
v If Autostart is disabled or is not enabled for all users, use one of the following
procedures:
– If you are using a Windows operating system, insert the CD into the drive and
click Start --> Run . In the Open field, type
e:\win32.bat
where e is the drive letter of the drive, and click OK .
– If you are using Red Hat Linux, insert the CD into the drive; then, run the
following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the
documents for the server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select a document, a description of the document appears under Topic
Description . To select more than one document, press and hold the Ctrl key while
you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search . The documents in which the word or word string appears are listed in
order of the most occurrences. Click a document to view it, and press Crtl+F to use
the Acrobat search function or Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM System x
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.
The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 3
Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Table 1. Features and specifications
Microprocessor:
v Intel ® Xeon
™
v 1 MB Level-2 cache
v 667 MHz front-side bus (FSB)
v Support for up to four microprocessors
Use the Configuration/Setup Utility
Note:
program to determine the type and speed
of the microprocessors.
Memory:
v Minimum: 1 GB depending on server
model, expandable to 64 GB
v Type: 333 MHz, registered, ECC,
PC2-3200 double data rate (DDR) II,
SDRAM
v Sizes: 512 MB (some models only), 1
GB, 2 GB or 4 GB in pairs
v Connectors: Two-way interleaved, four
dual inline memory module (DIMM)
connectors per memory card
v Maximum: Four memory cards, each
card containing two pairs of PC2-3200
DDRII DIMMs
Drives:
v CD: IDE
v Diskette: 1.44 MB
v Serial Attached SCSI (SAS) hard disk
drive
Expansion
bays:
v Twelve SAS, 3.5-inch bays
v Three 5.25-inch bays (CD-ROM
installed)
v One 3.5-inch bay (diskette drive
installed)
Expansion
slots:
v Four PCI Express x8 hot-plug slots
v Two PCI-X 2.0 hot-plug 266 MHz/64-bit
slots
Upgradeable
microcode:
System BIOS, diagnostics, service
processor, BMC, and SAS microcode
Upgradeable to three power supplies:
v Standard: Two 775 watt 11 0 V or 220 V
ac input dual-rated power supplies
v Upgradeable to three power supplies
Size:
v 7 U
v Height: 311 mm (12.3 in.)
v Depth: 715 mm (28.15 in.)
v Width: 440 mm (17.32 in.)
v Weight: approximately 55 kg (121.2 lb)
when fully configured or 47 kg (104 lb)
minimum
Racks
of 4.45 cm (1.75 inches). Each increment
is referred to as a unit, or “U.” A 1-U-high
device is 4.45 cm (1.75 inches) tall.
Integrated functions:
v Baseboard management controller
v IBM EXA-32 Chipset with integrated
memory and I/O controller
v Service processor support for Remote
Supervisor Adapter II SlimLine
v Light path diagnostics
v Three Universal Serial Bus (USB) ports
(2.0)
– Two on rear of server
– One on front of server
v Broadcom 5704C dual 10/100/1000
Gigabit Ethernet controllers
v AT I 7000-M video
– 16 MB video memory
– SVGA compatible
Mouse connector
v
v Keyboard connector
v Serial connector
Acoustical noise emissions:
v Sound power, idle: 6.6 bel declared
v Sound power, operating: 6.6 bel
declared
Environment:
v Air temperature:
– Server on: 10° to 35°C (50.0° to
– Server off: 10° to 43°C (50.0° to
Humidity:
v
– Server on: 8% to 80%
– Server off: 8% to 80%
are marked in vertical increments
95.0°F); altitude: 0 to 2133 m
(6998.0 ft)
109.4°F); maximum altitude: 2133 m
(6998.0 ft)
Heat output:
Approximate heat output in British thermal
units (Btu) per hour:
v Minimum configuration: 2006 Btu (588
watts) per hour
v Maximum configuration: 6346 Btu (1860
watts) per hour
Electrical
input:
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
Input voltage high range:
v
– Minimum: 200 V ac
– Maximum: 240 V ac
v Approximate input kilovolt-amperes (kVA):
– Minimum: 0.60 kVA
– Maximum: 1.9 kVA
Notes:
1. Power consumption and heat output
vary depending on the number and type
of optional features installed and the
power-management optional features in
use.
2. These levels were measured in
controlled acoustical environments
according to the procedures specified by
the American National Standards
Institute (ANSI) S12.10 and ISO 7779
and are reported in accordance with ISO
9296. Actual sound-pressure levels in a
given location might exceed the average
values stated because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which a large number of computers will
operate.
4 IBM System x3800 Type 8866: Installation Guide
Major components of the server
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustration shows the major components in the server.
Top cover
PCI divider
I/O board
DIMM
Hard disk
drive filler
panel
Hot-swap
hard disk
drive
Air baffle
Microprocessor
baffle
Heat sink
Microprocessor
Memory
card
Hot-swap fans
80 mm
FRONT
Hot-swap fans
92 mm
VRM
Microprocessor tray
Operator information
panel
Diskette drive
CD drive
Power supply
filler
Hot-swap
power supply
PCI slots
Rack bezel
Front cover
Chapter 1. Introduction 5
6 IBM System x3800 Type 8866: Installation Guide
Chapter 2. Installing options
This chapter provides basic instructions for installing hardware options in the server.
These instructions are intended for users who are experienced with setting up IBM
server hardware. If you need more detailed instructions, see the User’s Guide on
the IBM System x Documentation CD.
Installation guidelines
Before you begin installing options, read the following information:
v Read the safety information that begins on page v, the guidelines in “Working
inside the server with the power on” on page 8, and “Handling static-sensitive
devices” on page 9. This information will help you work safely.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updates for your server, go to
http://www.ibm.com/servers/eserver/support/xseries/index.html, select System
x3800 from the Hardware list, click Go, and then click the Download tab. For
additional information about tools for updating, managing, and deploying
firmware, see the System x and xSeries® Tools Center at http://
publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.
v Before you install optional hardware devices, make sure that the server is
working correctly. Start the server, and make sure that the operating system
starts, if an operating system is installed, or that a 19990305 error code is
displayed, indicating that an operating system was not found but the server is
otherwise working correctly. If the server is not working correctly, see Chapter 6,
“Solving problems,” on page 41 for diagnostic information.
v Observe good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
v If you must start the server while the cover is removed, make sure that no one is
near the server and that no tools or other objects have been left inside the
server.
v Do not attempt to lift an object that you think is too heavy for you. If you have to
lift a heavy object, observe the following precautions:
– Make sure that you can stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
– To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
Make sure that you have an adequate number of properly grounded electrical
v
outlets for the server, monitor, and other devices.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v Yo u do not have to turn off the server to install or replace hot-swap power
supplies, hot-swap fans, hot-plug adapters, or hot-plug Universal Serial Bus
(USB) devices. However, you must turn off the server before you perform any
steps that involve removing or installing adapter cables.
v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
© Copyright IBM Corp. 2006 7
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
v When you are finished working on the server, reinstall all safety shields, guards,
labels, and ground wires.
v For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that the following
requirements are met:
v Each of the drive bays has a drive or a filler panel installed in it.
v If the server has redundant power, at least three of the power-supply bays have
a power supply installed.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2 in.) of open space around the front
and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before turning on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.
v Yo u have followed the cabling instructions that come with optional adapters.
v Yo u have replaced a failed fan within 48 hours.
v Yo u have replaced a hot-swap drive within 2 minutes of removal.
v Yo u do not operate the server without the air baffle installed. Operating the
server without the air baffle might cause the microprocessor or microprocessors
to overheat.
v Microprocessor sockets 2, 3, and 4 each always contain either a microprocessor
baffle or a microprocessor and heat sink.
v For redundant and hot-swappable operation, the power supplies are connected to
200-240 V ac.
Working inside the server with the power on
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the server to halt, which could result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when working inside the server with the
power on.
The server supports hot-swap devices and is designed to operate safely while it is
turned on and the cover is removed. Follow these guidelines when you work inside
a server that is turned on:
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before working inside the server; do not wear cuff links while you are working
inside the server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
8 IBM System x3800 Type 8866: Installation Guide
v Remove items from your shirt pocket, such as pens and pencils, that could fall
into the server as you lean over it.
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
Handling static-sensitive devices
Attention: Static electricity can damage the server and other electronic devices.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v The use of a grounding system is recommended. For example, wear an
electrostatic-discharge wrist strap, if one is available. Always use an
electrostatic-discharge wrist strap or other grounding system when working inside
the server with the power on.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal part on the outside of the server for at least 2 seconds. This drains static
electricity from the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.
v Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
Removing the front cover, top cover, and bezel
Remove the top cover and bezel to access the inside of the server. On a tower
model, you must also unlock or remove the front cover.
Chapter 2. Installing options 9
Removing the front cover (tower model only)
To remove the front cover, complete the following steps.
Unlock
Lock
1. Read the safety information that begins on page v and “Installation guidelines”
on page 7.
2. If you are installing or replacing a non-hot-swap component, turn off the server
and all peripheral devices. Disconnect all power cords; then, disconnect all
external cables from the server.
3. Unlock the front cover; then, grasp the top corners of the front cover and pull it
away from the server.
4. Lift the front cover to release the two tabs at the bottom edge of the cover.
5. Store the front cover in a safe place.
Removing the top cover
On a tower model, make sure that you unlock or remove the front cover before you
remove the top cover.
To remove the top cover, complete the following steps.
10 IBM System x3800 Type 8866: Installation Guide
Top cover
Cover release
latch
1. Read the safety information that begins on page v and “Installation guidelines”
on page 7.
2. If you are installing or replacing a non-hot-swap component, turn off the server
and all peripheral devices. Disconnect all power cords; then, disconnect all
external cables from the server.
3. Lift the plastic cover-release latch near the edge of the top cover.
4. Slide the top cover slightly toward the rear of the server; the cover will stop after
moving approximately 25 mm (1 inch). Lift the cover off the server, and set the
cover aside.
Attention: For proper cooling and airflow, replace the top cover before turning
on the server. Operating the server for more than 2 minutes with the top cover
removed might damage server components.
Removing the bezel
On a tower model, make sure that you unlock or remove the front cover before you
remove the top cover and bezel.
To remove the bezel, complete the following steps:
Chapter 2. Installing options 11
Bezel
1. Press on the two release latches at the top edge of the bezel, and pull the top
of the bezel slightly away from the server.
2. Lift the bezel to release the two tabs at the bottom edge of the bezel.
3. Store the bezel in a safe place.
Installing a hot-swap hard disk drive
The following illustration shows how to install a hot-swap hard disk drive.
Filler panel
Hard disk drive assembly
Drive handle
(open position)
5.25-inch bays for
The server supports up to two 5.25-inch, half-high, SCSI tape drives in the
5.25-inch bays. A SCSI adapter is required to support the tape drives.
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the server to halt, which could result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when working inside the server with the
power on.
supported tape drives
Complete the following steps to install a hot-swap hard disk drive:
12 IBM System x3800 Type 8866: Installation Guide
1. Read the safety information that begins on page v and “Installation guidelines”
on page 7.
2. If you are installing drives in a tower model, remove the front cover (see
“Removing the front cover (tower model only)” on page 10).
3. Remove the filler panel from one of the empty hot-swap bays.
4. Make sure that the tray handle is open; then, install the hard disk drive into the
hot-swap bay.
Notes:
1. When you turn on the server, check the hard disk drive status LEDs to make
sure that the hard disk drive is operating correctly.
If the amber hard disk drive status LED for a drive is lit continuously, that drive
is faulty and must be replaced. If the green hard disk drive activity LED is
flashing, the drive is being accessed.
2. If the server will be configured for RAID operation using an optional ServeRAID
controller, you must configure the disk arrays before installing the operating
system. See the ServeRAID™ documentation on the IBM ServeRAID Support
CD for additional information about RAID operation and complete instructions
for using ServeRAID Manager.
you have other options to install or remove, do so now; otherwise, go to
If
“Completing the installation” on page 25.
Installing additional DIMMs
The following illustration shows how to install a dual inline memory module (DIMM)
on a memory card.
The following notes describe information that you must consider when installing
DIMMs:
v Yo u can configure your server to use memory mirroring and memory scrubbing.
For detailed information about configuring your server and using these features,
see the User’s Guide on the IBM System x Documentation CD.
v To use the hot-add and hot-swap memory features, you must reconfigure your
server using the Configuration/Setup Utility program. See the User’s Guide on
the IBM System x Documentation CD for additional information.
v DIMMs can be hot-added to the server once without having to reconfigure the
server. If you hot-add additional DIMMs to the server, you must reconfigure your
server using the Configuration/Setup Utility program.
Chapter 2. Installing options 13
v There must be at least one memory card with one pair of DIMMs installed for the
server to operate.
v When you install additional DIMMs on a memory card, be sure to install them in
pairs. All the DIMM pairs on each memory card must be of the same size and
type.
v Add odd-numbered DIMMs to each available memory card first, and then add the
even-numbered pairs.
v Install the DIMMs on each memory card in the order shown in the following table.
Each memory card must have at least one pair of DIMMs. See the User’s Guide
on the IBM System x Documentation CD for additional memory configuration
installation sequences.
Table 2. Memory card installation sequence
Installation order Memory card DIMM pair
First 1 1 and 3
2 and 4
Second 2 1 and 3
2 and 4
Third 3 1 and 3
2 and 4
Fourth 4 1 and 3
2 and 4
v If memory mirroring is enabled, you can hot-replace one memory card at a time
on each memory power bus.
If a problem with a DIMM is detected, light path diagnostics will light the
system-error LED on the front of the server, indicating that there is a problem
and guide you to the defective DIMM. When this occurs, first identify the
defective DIMM; then, remove and replace the DIMM.
The following illustration shows the LEDs on the memory card.
Memory Hot-Swap Enabled LED: When this LED is lit, it indicates that
hot-swap memory is enabled.
Error LED: When this LED is lit, it indicates that a DIMM or memory card has
failed.
Memory Port Power LED: When this LED is off, it indicates that power is
removed from the port and that you can remove the memory card to replace a
failed memory card or DIMM.
Installing a DIMM
Complete the following steps to install additional DIMMs:
14 IBM System x3800 Type 8866: Installation Guide
Memory Port Power
Error
Memory Hot-Swap Enabled
1. Read the safety information that begins on page v and “Installation guidelines”
on page 7.
2. Remove the front cover (tower model only), and the top cover (see “Removing
the front cover, top cover, and bezel” on page 9).
3. If you are not hot-swapping a DIMM, turn off the server and peripheral devices,
and disconnect the power cords and all external cables necessary to replace
the device.
Attention: When moving the memory card, do not allow it to touch any
components or structures inside the server.
If you are hot-swapping a DIMM, make sure that the Memory Hot-Swap
Enabled LED is lit.
Memory card
retention levers
4. Remove the memory card:
a. Open the memory card retention levers on the top of the memory card.
b. While holding the retention levers open, lift the memory card out of the
server.
5. Place the memory card on a flat, static-protective surface with the DIMM
connectors facing up.
Attention: To avoid breaking the DIMM retaining clips or damaging the
DIMM connectors, open and close the clips gently.
6. Open the retaining clip on each end of the DIMM connector.
7. Touch the static-protective package that contains the DIMM to any unpainted
metal surface on the server. Then, remove the DIMM from the package.
8. Turn the DIMM so that the DIMM keys align correctly with the slot.
Chapter 2. Installing options 15