Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 97,
and the IBM Safety Information, Environmental Notices and User Guide, and the Warranty and Support Information documents on
the IBM Documentation CD.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
Each caution and danger statement in this document is labeled with a number. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the IBMSafety Information document.
For example, if a caution statement is labeled “Statement 1,” translations for that
caution statement are in the Safety Information document under “Statement 1.”
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
viIBM System x3500 M2 Type 7839: Installation and User’s Guide
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect:To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safetyvii
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
viiiIBM System x3500 M2 Type 7839: Installation and User’s Guide
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safetyix
Statement 4:
≥ 18 kg (39.7 lb)≥ 32 kg (70.5 lb)≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
xIBM System x3500 M2 Type 7839: Installation and User’s Guide
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 11:
CAUTION:
The following label indicates sharp edges, corners, or joints nearby.
Statement 12:
CAUTION:
The following label indicates a hot surface nearby.
Statement 13:
Safetyxi
DANGER
Overloading a branch circuit is potentially a fire hazard and a shock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.
Statement 15:
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server
unit is extended.
Statement 17:
CAUTION:
The following label indicates moving parts nearby.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
Attention:This product is suitable for use on an IT power distribution system
whose maximum phase to phase voltage is 240 V under any distribution fault
condition.
xiiIBM System x3500 M2 Type 7839: Installation and User’s Guide
Chapter 1. The System x3500 M2 server
This Installation and User's Guide contains instructions for setting up your IBM
System x3500 M2 Type 7839 server, instructions for installing optional devices, and
instructions for starting and configuring the server. For diagnostic and
troubleshooting information, see the Problem Determination and Service Guide that
is on the IBM Documentation CD.
®
The IBM
server. It can be upgraded to a symmetric multiprocessing (SMP) server through a
microprocessor upgrade. It is ideally suited for networking environments that require
superior microprocessor performance, efficient memory management, flexibility, and
large amounts of reliable data storage.
Performance, ease of use, reliability, and expansion capabilities were key
considerations in the design of the server. These design features make it possible
for you to customize the system hardware to meet your needs today and provide
flexible expansion capabilities for the future.
The server comes with a limited warranty. For information about the terms of the
warranty and getting service and assistance, see the Warranty and SupportInformation document on the IBM Documentation CD.
The server contains IBM Enterprise X-Architecture technologies, which help
increase performance and reliability. For more information, see “What your server
offers” on page 8 and “Reliability, availability, and serviceability” on page 11.
System x3500 M2 Type 7839 server is a 5U1-high high performance
You can obtain up-to-date information about the server and other IBM server
products at http://www.ibm.com/systems/x/. At http://www.ibm.com/support/
mysupport/, you can create a personalized support page by identifying IBM
products that are of interest to you. From this personalized page, you can subscribe
to weekly e-mail notifications about new technical documents, search for information
and downloads, and access various administrative services.
If you participate in the IBM client reference program, you can share information
about your use of technology, best practices, and innovative solutions; build a
professional network; and gain visibility for your business. For more information
about the IBM client reference program, see http://www.ibm.com/ibm/
clientreference/.
If firmware and documentation updates are available, you can download them from
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, complete the following steps.
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
1. Go to http://www.ibm.com/systems/support/.
1. Racks are measured in vertical increments of 4.45 cm (1.75 inches) each. Each increment is called a "U." A 1-U-high device is
3. Under Popular links, click Software and device drivers for firmware updates,
or click Publications lookup for documentation updates.
Record information about the server in the following table. You will need this
information when you register the server with IBM.
Product nameIBM System x3500 M2
Machine type7839
Model number_____________________________________________
Serial number_____________________________________________
Key serial number_____________________________________________
Key manufacturer_____________________________________________
Key phone number_____________________________________________
The model number and serial number are on labels on the bottom of the server and
on the front, visible through the bezel, as shown in the following illustration.
Important: The server keys cannot be duplicated by a locksmith. If you lose them,
order replacement keys from the key manufacturer. The telephone number of the
manufacturer is on the keys.
For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
2IBM System x3500 M2 Type 7839: Installation and User’s Guide
The IBM Documentation CD
The IBM Documentation CD contains documentation for your server in Portable
Document Format (PDF) and includes the IBM Documentation Browser to help you
find information quickly.
Hardware and software requirements
The IBM Documentation CD requires the following minimum hardware and
software:
v Microsoft Windows XP, Windows 2000, or Red Hat Linux
v 100 MHz microprocessor
v 32 MB of RAM
v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
use in your server and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the CD into the CD or DVD drive. The
Documentation Browser starts automatically.
v If Autostart is disabled or is not enabled for all users, use one of the following
procedures:
– If you are using a Windows operating system, insert the CD into the CD or
DVD drive and click Start --> Run.IntheOpen field, type
e:\win32.bat
where e is the drive letter of the CD or DVD drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then,
run the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select your server from the Product menu. The Available Topics list displays all
the documents for your server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select a document, a description of the document appears under TopicDescription. To select more than one document, press and hold the Ctrl key while
you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed in
order of the most occurrences. Click a document to view it, and press Crtl+F to use
the Acrobat search function, or press Alt+F to use the xpdf search function within
the document.
Chapter 1. The System x3500 M2 server3
Click Help for detailed information about using the Documentation Browser.
Related documentation
This Installation and User’s Guide contains general information about the server,
including how to set up, install supported optional devices, and how to configure the
server. The following documentation also comes with the server:
v Warranty and Support Information
This document is in Portable Document Format (PDF) on the IBM Documentation
CD. It contains information about the terms of the warranty and getting service
and assistance.
v Safety Information
This document is in PDF on the IBM Documentation CD. It contains translated
caution and danger statements. Each caution and danger statement that appears
in the documentation has a number that you can use to locate the corresponding
statement in your language in the Safety Information document.
v Problem Determination and Service Guide
This document is in PDF on the IBM Documentation CD. It contains information
to help you solve problems yourself, and it contains information for service
technicians.
v Environmental Notices and User's Guide
This document is in PDF on the IBM Documentation CD. It contains translated
environmental notices.
v IBM License Agreement for Machine Code
This document is in PDF on the IBM Documentation CD. It provides translated
versions of the IBM License Agreement for Machine Code for your product.
v IBM MCP Linux License Information and Attributions
This document is in PDF on the IBM Documentation CD. It provides the
open-source notices.
Depending on the server model, additional documentation might be included on the
IBM System x Documentation CD.
The System x and xSeries Tools Center is an online information center that
contains information about tools for updating, managing, and deploying firmware,
device drivers, and operating systems. The System x and xSeries Tools Center is at
http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.
The server might have features that are not described in the documentation that
comes with the server. The documentation might be updated occasionally to include
information about those features, or technical updates might be available to provide
additional information that is not included in the server documentation. These
updates are available from the IBM Web site. To check for updated documentation
and technical updates, complete the following steps.
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Publications lookup.
4. From the Product family menu, select System x3500 M2 and click Continue.
4IBM System x3500 M2 Type 7839: Installation and User’s Guide
Notices and statements in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM Documentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. The System x3500 M2 server5
Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Table 1. Features and specifications
Microprocessor:
v Intel Xeon dual-core or quad-core with
integrated memory controller and Quick
Path Interconnect (QPI) architecture
v Designed for LGA 1366 socket
v Scalable up to four cores
v 32 KB instruction cache, 32 KB data
cache, and 8 MB cache that is shared
among the cores
v Support for up to two microprocessors,
second microprocessor with pluggable
VRM
v Support for Intel Extended Memory 64
Technology (EM64T)
Note: Use the Setup utility to determine
the type and speed of the
microprocessors. For a list of supported
microprocessors, see
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
Memory:
v Sixteen DIMM connectors (eight per
microprocessor)
v Minimum: 1GB
v Maximum: 128 GB
– 24 GB using unbuffered DIMMs
(UDIMMs)
– 128 GB using registered DIMMs
(RDIMMs)
v Type: Registered or unbuffered ECC
double-data-rate 3 (DDR3) 800, 1066,
and 1333 MHz DIMMs only
v RDIMMssizes:1GB,2GB,4GBand
8 GB single-rank, dual-rank or quad
rank
v UDIMMs sizes: 1 GB and 2 GB
single-rank or dual-rank
v Chipkill supported
Drives:
v SATA :
– DVD (standard)
– DVD/CD-RW (optional)
– Maximum of two devices can be
installed
v Diskette (optional): External USB 1.44
MB
v Supported hard disk drives:
– Serial Attached SCSI (SAS)
Expansion bays:
v Sixteen hot-swap SAS 2.5-inch bays
v Three half-high 5.25-inch bays (one
DVD drive installed)
Note: Full-high devices such as an
optional tape drive will occupy two
half-high
5.25-inch bays.
PCI and PCI-X expansion slots:
v Six PCI expansion slots on system
board
– Two PCI Express x8 (x4 link)
– Two PCI Express x8 (x8 link)
– One PCI Express x16 (x8 link)
– One PCI 32-bit
v One PCI Express x8 (x4 link) on the
extender card
v (Some models) Two PCI-X 64/133 on
the extender card
Power supply:
Note: To upgrade to two 920-watt
hot-swap power supplies, install the
redundant power and cooling option kit.
The kit includes one hot-swap 920-watt
power-supply and three hot-swap fans.
v Standard: One 920-watt 110 V or 240
V ac input dual-rated power supply
v Upgradeable to two 920-watt hot-swap
power supplies
Hot-swap fans:
v Three (standard)
v Upgradeable to six fans (for redundant
cooling)
Note: To upgrade to redundant cooling,
install the redundant power and cooling
option kit. The kit includes one 920-watt
hot-swap power-supply and three
hot-swap fans.
Size:
v Tower
– Height: 440 mm (17.3 in.)
– Depth: 767 mm (30.2 in.)
– Width: 218 mm (8.6 in.)
– Weight: approximately 38 kg (84 lb)
when fully configured or 20 kg (42 lb)
minimum
v Rack
–5U
– Height: 218 mm (8.6 in.)
– Depth: 702 mm (27.6 in.)
– Width: 424 mm (16.7 in.)
– Weight: approximately 34 kg (75 lb)
when fully configured or 20 kg (42 lb)
minimum
Racks are marked in vertical increments of
4.45 cm (1.75 inches). Each increment is
referred to as a unit, or “U.” A 1-U-high
device is 4.45 cm (1.75 inches) tall.
Integrated functions:
v Integrated management module (IMM),
which provides service processor control
and monitoring functions, video controller,
remote keyboard, video, mouse, and
remote hard disk drive capabilities
v Dedicated or shared management
network connections
v Six-port Serial ATA (SATA) controller
v Serial over LAN (SOL) and serial
redirection over Telnet or Secure Shell
(SSH)
v Support for remote management
presence
v One systems-management RJ-45 for
connection to a dedicated
systems-management network
v Light path diagnostics
v Six Universal Serial Bus (USB) ports
standard (v2.0 supporting v1.1)
– Four on rear of server
– Two on front of server
v One internal USB tape connector
v One Broadcom dual-port 10/100/1000
Ethernet controller with Wake on LAN
support and TCP/IP Offload Engine
(TOE) support
v One serial connector, shared with the
IMM
Note: In messages and documentation, the
term service processor refers to the
integrated management module (IMM).
6IBM System x3500 M2 Type 7839: Installation and User’s Guide
Table 1. Features and specifications (continued)
Video controller:
v Matrox G200eV video on system board
v Compatible with SVGA and VGA
v Sound power, idle: 5.5 bel declared
v Sound power, operating: 6.0 bel
declared
Environment:
v Air temperature:
– Server on: 10°C to 35°C (50°F to
95°F); altitude: 0 to 915 m (3000 ft)
– Server on: 10°C to 32°C (50°F to
90°F) altitude: 915 m (3000 ft) to
2134 m (7000 ft)
– Server on: 10°C to 28°C (50°F to
83°F) altitude: 2134 m (7000) to
3050 m (10000 ft)
– Server off: 5°C to 45°C (41F° to
113°F);
– Shipping: -40°C to 60°C (-40F° to
140°F);
v Humidity:
– Server on: 20% to 80%, Max Dew
Point 21°C, Max. rate of change
5°C/hr
– Server off: 8% to 80%, Max. Dew
Point 27°C
Heat output:
Approximate heat output:
v Minimum configuration: 2013 Btu per
hour (590 watts)
v Maximum configuration: 3610 Btu per
hour (1058 watts)
Electrical input:
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v Approximate input kilovolt-amperes
(kVA):
– Minimum: 0.60 kVA
– Maximum: 1.10 kVA
Notes:
1. Power consumption and heat output
vary depending on the number and type
of optional features that are installed
and the power-management optional
features that are in use.
2. These levels were measured in
controlled acoustical environments
according to the procedures that are
specified by the American National
Standards Institute (ANSI) S12.10 and
ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given
location might exceed the average
stated values because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which a large number of computers will
operate.
Chapter 1. The System x3500 M2 server
7
What your server offers
The server uses the following features and technologies:
v UEFI-compliant server firmware
IBM System x
including Unified Extensible Firmware Interface (UEFI) 2.1 compliance, Active
Energy Manager technology, enhanced RAS capabilities, and BIOS compatibility
support. UEFI replaces the basic input/output system (BIOS) and defines a
standard interface between the operating system, platform firmware, and external
devices. UEFI-compliant System x servers are capable of booting UEFI-compliant
operating systems, BIOS-based operating systems, and BIOS-based adapters as
well as UEFI-compliant adapters.
Note: The server does not support DOS.
v Integrated management module
The integrated management module (IMM) combines service processor
functions, video controller, and remote presence function in a single chip. The
IMM provides advanced service-processor control, monitoring, and alerting
function. If an environmental condition exceeds a threshold or if a system
component fails, the IMM lights LEDs to help you diagnose the problem, records
the error in the event log, and alerts you to the problem. The IMM also provides
a virtual presence capability for remote server management capabilities. The IMM
provides remote server management through industry-standard interfaces:
– Intelligent Platform Management Interface (IPMI) version 2.0
– Simple Network Management Protocol (SNMP) version 3
– Common Information Model (CIM)
– Web browser
v Remote presence capability and blue-screen capture
The remote presence feature provides the following functions:
– Remotely viewing video with graphics resolutions up to 1600 x 1200 at 85 Hz,
regardless of the system state
– Remotely accessing the server, using the keyboard and mouse from a remote
client
– Mapping the CD or DVD drive, diskette drive, and USB flash drive on a
remote client, and mapping ISO and diskette image files as virtual drives that
are available for use by the server
– Uploading a diskette image to the IMM memory and mapping it to the server
as a virtual drive
The blue-screen capture feature captures the video display contents before the
IMM restarts the server when the IMM detects an operating-system hang
condition. A system administrator can use the blue-screen capture to assist in
determining the cause of the hang condition.
v IBM Dynamic System Analysis Preboot diagnostics programs
The Dynamic System Analysis (DSA) Preboot diagnostics programs are stored
on the integrated flash memory. It collects and analyzes system information to
aid in diagnosing server problems. The diagnostic programs collect the following
information about the server:
– System configuration
– Network interfaces and settings
– Installed hardware
– Light path diagnostics status
®
Server Firmware (server firmware) offers several features,
8IBM System x3500 M2 Type 7839: Installation and User’s Guide
– Service processor status and configuration
– Vital product data, firmware, and UEFI configuration
– Hard disk drive health
– RAID controller configuration
– Event logs for service processors
The DSA program creates a chronologically ordered merged of the system-event
log (as the IPMI event log), the IMM event log (as the ASM event log), and the
operating-system event logs. The information is collected into a file that you can
send to IBM service and support. Additionally, you can view the information
locally through a generated text report file. You can also copy the log to a
removable media and view the log from a Web browser.
For additional information about the DSA program, see the ProblemDetermination and Service Guide on the IBM Documentation CD
v IBM Systems Director
IBM Systems Director is a workgroup-hardware-management tool that you can
use to centrally manage System x and xSeries
®
servers. For more information,
see the IBM Systems Director documentation on the IBM Systems Director CD.
v IBM ServerGuide Setup and Installation CD
The ServerGuide Setup and Installation CD, which you can download from the
Web, provides programs to help you set up the server and install a Windows
operating system. The ServerGuide program detects installed optional hardware
devices and provides the correct configuration programs and device drivers. For
more information about the ServerGuide Setup and Installation CD, see “Using
the ServerGuide Setup and Installation CD” on page 85.
®
v IBM X-Architecture
technology
IBM X-Architecture technology combines proven, innovative IBM designs to make
your Intel-processor-based server powerful, scalable, and reliable. For more
information, see http://www.ibm.com/servers/eserver/xseries/xarchitecture/
enterprise/index.html.
– Active Memory
™
The Active Memory feature improves the reliability of memory through memory
mirroring. Memory mirroring stores data in two pairs of DIMMs simultaneously.
– Large system-memory capacity
The memory bus supports up to 128 GB of system memory. The memory
controller supports error correcting code (ECC) for up to 16 industry-standard
PC3-10600R-999 (single-rank or dual-rank, or 12 quad-rank DIMMs), 800,
1067, and 1333 MHz, DDR3 (third-generation double-data-rate), registered,
synchronous dynamic random access memory (SDRAM) dual inline memory
modules (DIMMs). The memory bus also supports up to 24 GB UDIMMs of
system memory.
v Integrated network support
The server comes with one integrated Broadcom 5709C series Gigabit Ethernet
controller, which supports connection to a 10 Mbps, 100 Mbps, or 1000 Mbps
network. For more information, see “Enabling the Broadcom Gigabit Ethernet
Utility program” on page 90.
v Integrated Trusted Platform Module (TPM)
This integrated security chip performs cryptographic functions and stores private
and public secure keys. It provides the hardware support for the Trusted
Computing Group (TCG) specification. You can download the software to support
the TCG specification, when the software is available. See http://www.ibm.com/
Chapter 1. The System x3500 M2 server9
servers/eserver/xseries/scalable_family.html for details about the TPM
implementation. You can enable TPM support through the Setup utility under the
System Security menu option.
v Intelligent Platform Management Interface (IPMI) 2.0
IPMI 2.0 support providing secure remote power-on/power-off and several
standard alerts for components such as fans, voltage, and temperature.
v Large data-storage capacity and hot-swap capability
The server supports up to eight or sixteen (depending on your model) 2.5-inch
hot-swap hard disk drives in the hot-swap bays. With the hot-swap feature, you
can add, remove, or replace hard disk drives without turning off the server.
v Light path diagnostics
Light path diagnostics provides LEDs to help you diagnose problems. For more
information, see the section about light path diagnostics in the ProblemDetermination and Service Guide on the IBM Documentation CD.
v Memory mirroring
Memory mirroring improves the availability of memory by writing information to
the main memory and redundant locations in a mirrored pair of DIMMs.
v PCI-32 adapter capabilities
The server has one slot for a PCI-32 adapter.
v PCI Express x8 adapter capabilities
The server has five slots for PCI Express x8 adapters. Three of these slots
accept x8 adapters, but the adapters will operate as x4 adapters.
v PCI Express x16 adapter capabilities
The server has one slot for PCI Express x16 adapter, which will operate as an x8
adapter.
v Redundant cooling and power capabilities
The server supports up to two 920-watt hot-swap power supplies. If the server
comes with only one power supply, you can install an additional power supply
with three redundant hot-swap cooling fans to add redundant power and cooling
capabilities. If the maximum load on the server is less than 920 watts and a
problem occurs with one of the power supplies, the other power supply can meet
the power requirements. The redundant cooling of the fans enables continued
operation if one of the fans fails.
v ServeRAID support
The server supports ServeRAID adapters to create redundant array of
independent disks (RAID) configurations.
v Symmetric multiprocessing (SMP)
The server supports up to two Intel Xeon quad-core microprocessors. If the
server comes with only one microprocessor, you can install an additional
microprocessor to enhance performance and provide SMP capability.
v Systems-management capabilities
The server contains an integrated management module (IMM), which enables
you to manage the functions of the server locally and remotely and provides
remote presence and blue-screen capture capability. The IMM also provides
system monitoring and event recording.
v TCP/IP offload engine (TOE) support
The Ethernet controllers in the server support TOE, which is a technology that
offloads the TCP/IP flow from the microprocessors and I/O subsystem to increase
the speed of the TCP/IP flow. When an operating system that supports TOE is
10IBM System x3500 M2 Type 7839: Installation and User’s Guide
running on the server and TOE is enabled, the server supports TOE operation.
See the operating-system documentation for information about enabling TOE.
Note: As of the date of this document, the Linux operating system does not
support TOE.
Reliability, availability, and serviceability
Three important server design features are reliability, availability, and serviceability
(RAS). The RAS features help to ensure the integrity of the data that is stored in
the server, the availability of the server when you need it, and the ease with which
you can diagnose and correct problems.
The server has the following RAS features:
v 3-year parts, 3-year labor limited warranty
v Advanced Configuration and Power Interface (ACPI)
v Advanced Desktop Management Interface (DMI) features
v Automatic error retry or recovery
v Automatic memory downsizing on error detection
v Automatic restart on nonmaskable interrupt (NMI)
v Automatic Server Restart (ASR) logic supporting a system restart when the
operating system becomes unresponsive
v Automatic server restart after a power failure, based on the Setup utility setting
v Availability of microcode level
v ABR (Automatic BIOS Recovery)
v Built-in, menu-driven setup, system configuration, and redundant array of
independent disks (RAID) configuration
v Built-in monitoring for fan, power, temperature, and voltage
v CD-based diagnostic programs
v Cooling fans with speed-sensing capability
v Customer support center that is available 24 hours a day, 7 days a week
v Diagnostic support of ServeRAID adapters
v Error codes and messages
v Error correcting code (ECC) double-data-rate (DDR) synchronous dynamic
random access memory (SDRAM) with serial presence detect (SPD)
v Error logging of POST failures
v Hot-swap SAS hard disk drives
v Integrated Ethernet controllers
v Intelligent Platform Management Interface (IPMI) 2.0
v Key-lock support for physical security
v Memory change messages posted to the system-event log
v Power-on self-test (POST)
v Predictive Failure Analysis (PFA) alerts
v Read-only memory (ROM) checksums
v Redundant Ethernet capabilities (requires an optional Ethernet adapter) with
failover support
2
2. Service availability will vary by country. Response time varies; may exclude holidays.
Chapter 1. The System x3500 M2 server
11
v Standby voltage for system-management features and monitoring
v System auto-configuring from the configuration menu
v System-error LED on the front bezel and diagnostics LEDs on the system board
v Upgradeable microcode for POST, BIOS, and read-only memory (ROM) resident
code, locally or over a LAN
v Vital product data (VPD); includes serial-number information and replacement
part numbers, stored in nonvolatile memory, for easier remote maintenance
v Wake on LAN capability
IBM Systems Director
IBM Systems Director is a platform-management foundation that streamlines the
way you manage physical and virtual systems in a heterogeneous environment. By
using industry standards, IBM Systems Director supports multiple operating systems
and virtualization technologies in IBM and non-IBM x86 platforms.
Through a single user interface, IBM Systems Director provides consistent views for
viewing managed systems, determining how these systems relate to one another,
and identifying their statuses, helping to correlate technical resources with business
needs. A set of common tasks that are included with IBM Systems Director provides
many of the core capabilities that are required for basic management, which means
instant out-of-the-box business value. These common tasks include discovery,
inventory, configuration, system health, monitoring, updates, event notification, and
automation for managed systems.
The IBM Systems Director Web and command-line interfaces provide a consistent
interface that is focused on driving these common tasks and capabilities:
v Discovering, navigating, and visualizing systems on the network with the detailed
inventory and relationships to the other network resources
v Notifying users of problems that occur on systems and the ability to isolate the
sources of the problems
v Notifying users when systems need updates and distributing and installing
updates on a schedule
v Analyzing real-time data for systems and setting critical thresholds that notify the
administrator of emerging problems
v Configuring settings of a single system and creating a configuration plan that can
apply those setting to multiple systems
v Updating installed plug-ins to add new features and functions to the base
capabilities
v Managing the life cycles of virtual resources
For more information about IBM Systems Director, see the documentation on the
IBM Systems Director DVD that comes with the server and the IBM xSeries
Systems Management Web page at http://www.ibm.com/systems/management/,
which presents an overview of IBM Systems Management and IBM Systems
Director.
12IBM System x3500 M2 Type 7839: Installation and User’s Guide
The UpdateXpress System Pack Installer
The UpdateXpress System Pack Installer detects supported and installed device
drivers and firmware in the server and installs available updates. For additional
information and to download the UpdateXpress System Pack Installer, go to the
System x and BladeCenter Tools Center at http://publib.boulder.ibm.com/infocenter/
toolsctr/v1r0/index.jsp and click UpdateXpress System Pack Installer.
Server controls, LEDs, and power
This section describes the controls and light-emitting diodes (LEDs) and how to turn
the server on and off.
Front view
The following illustration shows the controls and LEDs on the front of the server.
(See “Operator information panel” on page 28 for information about the operator
information panel.)
Note: The front bezel door is not shown so that the drive bays are visible.
System power LED: The states of the system power LED are as follows:
LitWhen this LED is lit and not flashing, it indicates that the server is turned
Flashing slowly
Flashing rapidly
on.
When this LED is flashing slowly (once per second), it indicates that the
server is turned off and still connected to an ac power source.
When this LED is flashing rapidly (4 times per second), it indicates that the
Chapter 1. The System x3500 M2 server13
server is turned off and is not ready to be turned on and the power-control
button is disabled. Approximately 3 minutes after the server is connected to
ac power, the power-control button becomes active.
OffWhen this LED is off, it indicates that ac power is not present, or the power
supply or the LED itself has failed. A system-power LED is also on the rear
of the server.
Power-control button: Press this button to turn the server on and off manually. A
power-control-button shield comes with the server. You can install this disk-shaped
shield to prevent the server from being turned off accidentally.
Hard disk drive activity LED: When this LED is flashing, it indicates that a hard
disk drive is in use.
System locator LED: Use this LED to visually locate the server among other
servers. You can use IBM Systems Director to light this LED remotely.
System information LED: When this LED is lit, it indicates that a noncritical event
has occurred.
System-error LED: When this LED is lit, it indicates that a system error has
occurred.
USB 1 and 2 connectors: Connect USB devices to these connectors.
DVD-eject button: Press this button to release a CD or DVD from the DVD drive.
Hard disk drive activity LED: When this LED is flashing, it indicates that the drive
is in use.
Hard disk drive status LED: On some server models, each hot-swap hard disk
drive has a status LED. When this LED is lit, it indicates that the drive has failed. If
an optional IBM ServeRAID controller is installed in the server, when this LED is
flashing slowly (one flash per second), it indicates that the drive is being rebuilt.
When the LED is flashing rapidly (three flashes per second), it indicates that the
controller is identifying the drive.
DVD drive activity LED: When this LED is lit, it indicates that the DVD drive is in
use.
14IBM System x3500 M2 Type 7839: Installation and User’s Guide
Light path diagnostics panel
The following illustration shows the front LEDs on the light path diagnostics panel.
The light path diagnostics panel is inside the front bezel.
Note: The light path diagnostics LEDs remain lit only while the server is connected
to power.
For more information about the light path diagnostics LEDs, see the ProblemDetermination and Service Guide on the IBM Documentation CD.
Chapter 1. The System x3500 M2 server15
Rear view
The following illustration shows the connectors and LEDs on the rear of the server.
AC power LED
Video
Serial 1
(COM 1)
Systems
management
NMI button
USB 1
USB 2
USB 3
USB 4
Power error LED
DC power LED
Power cord
connector
Ethernet 10/100/1000
Ethernet
transmit/receive
activity LEDs
Ethernet link
status LEDs
AC power LED: Each hot-swap power supply has an ac power LED and a dc
power LED. When the ac power LED is lit, it indicates that sufficient power is
coming into the power supply through the power cord. During typical operation, both
the ac and dc power LEDs are lit. For any other combination of LEDs, see
“Power-supply LEDs” on page 17.
DC power LED: Each hot-swap power supply has a dc power LED and an ac
power LED. When the dc power LED is lit, it indicates that the power supply is
supplying adequate dc power to the system. During typical operation, both the ac
and dc power LEDs are lit. For any other combination of LEDs, see “Power-supply
LEDs” on page 17.
Power error LED: When the power error LED is lit, it indicates that the power
supply has failed.
Power-cord connector: Connect the power cord to this connector.
Ethernet 10/100/1000 connector: Use these connectors to connect the server to a
network.
Ethernet transmit/receive activity LED: This LED is on the Ethernet connector on
the rear of the server. When this LED is lit, it indicates that there is activity between
the server and the network.
16IBM System x3500 M2 Type 7839: Installation and User’s Guide
Ethernet link status LED: This LED is on the Ethernet connector on the rear of the
server. When this LED is lit, it indicates that there is an active connection on the
Ethernet port.
USB 1-4 connectors: Connect a USB device, such as USB mouse or keyboard, to
any of these connectors.
System-management connector: Use this connector to connect the server to a
network for systems-management information control. This connector is used only
by the IMM.
Serial 1 connector (COM 1): Connect a 9-pin serial device to this connector. The
serial port is shared with the integrated management module (IMM). The IMM can
take control of the shared serial port to perform text console redirection and to
redirect serial traffic, using Serial over LAN (SOL).
Video connector: Connect a monitor to this connector.
Power-supply LEDs
The following illustration shows the power-supply LEDs on the rear of the server.
For more information about solving power-supply problems, see the ProblemDetermination and Service Guide.
The following table describes the problems that are indicated by various
combinations of the power-supply LEDs and the power-on LED on the operator
information panel and suggested actions to correct the detected problems. (See
“Operator information panel” on page 28 for information about the operator
information panel.)
Chapter 1. The System x3500 M2 server17
Table 2. Power-supply LEDs
Power-supply LEDs
DescriptionActionNotesACDCError
OffOffOffNo ac power to
the server or a
problem with the
ac power source
OffOffOnNo ac power to
the server or a
problem with the
ac power source
and the power
supply had
detected an
internal problem
OffOnOffFaulty power
supply
OffOnOnFaulty power
supply
OnOffOffPower supply not
fully seated,
faulty system
board, or faulty
power supply
OnOff or
Flashing
OnOnOffNormal operation
OnOnOnPower supply is
OnFaulty power
supply
faulty but still
operational
1. Check the ac power to the server.
2. Make sure that the power cord is
connected to a functioning power
source.
3. Turn the server off and then turn the
server back on.
4. If the problem remains, replace the
power supply.
1. Replace the power supply.
2. Make sure that the power cord is
connected to a functioning power
source.
Replace the power supply.
Replace the power supply.
1. Reseat the power supply.
2. If the system board error LED is off,
replace the power supply.
3. (Trained service technician only) If the
system board error LED is lit, replace
the system board.
Replace the power supply.
Replace the power supply.
This is a normal
condition when no
ac power is present.
This happens only
when a second
power supply is
providing power to
the server.
Typically indicates
that a power supply
is not fully seated.
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic except for the integrated
management module (IMM) is shut down; however, the server can respond to
requests from the IMM, such as a remote request to turn on the server. The
power-on LED flashes to indicate that the server is connected to ac power but not
turned on.
Turning on the server
Approximately 3 minutes after the server is connected to ac power, the
power-control button becomes active, and one or more fans might start running to
provide cooling while the server is connected to power. You can turn on the server
and start the operating system by pressing the power-control button.
The server can also be turned on in any of the following ways:
18IBM System x3500 M2 Type 7839: Installation and User’s Guide
v If a power failure occurs while the server is turned on, the server will restart
automatically when power is restored.
v If your operating system supports the Wake on LAN feature, the Wake on LAN
feature can turn on the server.
For 32-bit operating systems only: Some memory is reserved for various
system resources and is unavailable to the operating system. The amount of
memory that is reserved for system resources depends on the operating system,
the configuration of the server, and the configured PCI options.
Turning off the server
When you turn off the server and leave it connected to ac power, the server can
respond to requests from the IMM, such as a remote request to turn on the server.
While the server remains connected to ac power, one or more fans might continue
to run. To remove all power from the server, you must disconnect it from the power
source.
Important: To view the error LEDs on the system board, leave the server
connected to a power source.
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v The IMM can turn off the server as an automatic response to a critical system
failure.
v You can turn off the server through a request from the IMM.
Chapter 1. The System x3500 M2 server19
20IBM System x3500 M2 Type 7839: Installation and User’s Guide
Chapter 2. Installing optional devices
Note: Before you install optional hardware, make sure that the server is working
correctly. Start the server and make sure that the operating system starts, if one is
installed. If the server is not working correctly, see the Problem Determination andService Guide for diagnostic information.
This chapter provides detailed instructions for installing optional hardware devices in
the server.
Server components
The following illustration shows the major components in the server.
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustrations show the internal connectors and switches on the system
board.
The system board is equipped with a PCI extender card that provides one
additional expansion slot. The following illustration shows the additional PCI
Express expansion slot that is available on the PCI Express extender card.
Note: The PCI Express extender card comes standard in the System x3500 M2
server.
The following illustration shows two additional PCI-X expansion slots that are
available on the PCI-X extender card.
22IBM System x3500 M2 Type 7839: Installation and User’s Guide
System-board switches and jumpers
The following illustration shows the SW6 switch and the jumpers on the system
board. See the tables below the illustration for information about the switch settings.
Table 3. System-board jumpers
Jumper
number
JP1CMOS clear
JP6UEFI boot
Note: If no jumper is present, the server responds as if the jumpers is on pins 1 and 2.
Jumper
nameJumper setting
v Pins 1 and 2: Normal operation (default).
v Pins 2 and 3: Clears CMOS memory.
recovery
v Pins 1 and 2: Normal operation (default).
v Pins 2 and 3: Enable the UEFI recovery mode.
Table 4. System-board switch 6
SW 6 SwitchesSwitch description
1Reserved (default off)
2Power-on password override when on (default off)
3Reserved (default off)
4When this switch is off, the primary IMM firmware ROM page is loaded. When this switch is on,
the secondary (backup) IMM firmware ROM page is loaded (default off).
Notes:
1. Before you change any switch settings or move any jumpers, turn off the server;
then, disconnect all power cords and external cables. (Review the information in
“Safety” on page v, “Installation guidelines” on page 35, and “Handling
static-sensitive devices” on page 37.)
2. Any system-board switch or jumper blocks that are not shown in the illustrations
in this document are reserved.
The following illustration shows the SW 5 switch and the jumpers on the system
board. See the tables below the illustration for information about the switch settings.
Chapter 2. Installing optional devices23
OFF
4 3 2 1
Sw5
switch
block
Table 5. System-board switch 5
SW 5 SwitchesSwitch description
1Reserved (default off)
2Reserved (default off)
3Reserved (default off)
4When this switch is off, TPM physical present is de-asserted (default off). When this switch is on,
TPM physical present is asserted.
Notes:
1. Before you change any switch settings or move any jumpers, turn off the server;
then, disconnect all power cords and external cables. (Review the information in
“Safety” on page v, “Installation guidelines” on page 35, and “Handling
static-sensitive devices” on page 37.)
2. Any system-board switch or jumper blocks that are not shown in the illustrations
in this document are reserved.
24IBM System x3500 M2 Type 7839: Installation and User’s Guide
System-board LEDs
The following illustration shows the LEDs on the system board.
PCI slot 1
error LED
PCI slot 2
error LED
PCI slot 3
error LED
H8 heartbeat
LED
DIMM 16 error LED
DIMM 15 error LED
DIMM 14 error LED
DIMM 13 error LED
DIMM 12 error LED
DIMM 11 error LED
DIMM 10 error LED
DIMM 9 error LED
Microprocessor 2 error LED
Microprocessor mismatch LED
DIMM 8 error LED
DIMM 7 error LED
DIMM 6 error LED
DIMM 5 error LED
DIMM 4 error LED
DIMM 3 error LED
DIMM 2 error LED
DIMM 1 error LED
Microprocessor 1 error LED
PCI slot 4
error LED
PCI slot 5
error LED
PCI slot 6
error LED
IMM heartbeat
LED
Battery error LED
System board
error LED
VRM fail
LED
Chapter 2. Installing optional devices25
System-board external connectors
The following illustration shows the external input/output connectors and the NMI
button on the system board.
SAS backplane connectors
The following illustration shows the connectors on the SAS backplanes.
Figure 1. 2.5-inch backplane connectors
26IBM System x3500 M2 Type 7839: Installation and User’s Guide
Hard disk
drive connectors
Figure 2. 3.5-inch backplane connectors
Power
connector
Signal
connector
Configuration
connector
Chapter 2. Installing optional devices27
Operator information panel
The following illustration shows the LEDs on the operator information panel on the
front of the server. (The power-control button is also on the operator information
panel. See “Front view” on page 13 for the location of the power-control button.)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Problem Determination and Service Guide on the IBM Documentation CD to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Lit light path diagnostics LED with the
system-error or information LED also litDescription
System power (green)The states of the power-on LED are as follows:
v Off: AC power is not present, or the power supply or the LED itself
has failed.
v Flashing rapidly (4 times per second): The server is turned off
and is not ready to be turned on. The power-control button is
disabled. Approximately 3 minutes after the server is connected to
ac power, the power-control button becomes active.
v Flashing slowly (once per second): The server is turned off and is
ready to be turned on. You can press the power-control button to
turn on the server.
v Lit: The server is turned on.
v Fading on and off: The server is in a reduced-power state. To
wake the server, press the power-control button or use the IMM
Web interface.
Hard disk drive activity (green)When this LED is flashing rapidly, it indicates that there is activity on a
hard disk drive.
28IBM System x3500 M2 Type 7839: Installation and User’s Guide
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Problem Determination and Service Guide on the IBM Documentation CD to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Lit light path diagnostics LED with the
system-error or information LED also litDescription
System locator (blue)Use this LED to visually locate the server among other servers. You
can use IBM Systems Director to light this LED remotely.
System information (amber)When this amber LED is lit, it indicates that information about a
suboptimal condition in the server is available in the IMM event log or
in the system-event log. Check the light path diagnostics panel for
more information.
System error (amber)When this LED is lit, it indicates that a system error has occurred. Use
the light path diagnostics panel and the system service label to further
isolate the error.
Light path diagnostics panel
The following illustration shows the front USB ports and the LEDs on the light path
diagnostics panel. The light path diagnostics panel is inside the front bezel.
The following table lists the light path diagnostics LEDs, the problems that they
indicate, and actions to solve the problems.
Chapter 2. Installing optional devices29
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Problem Determination and Service Guide on the IBM Documentation CD to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Lit light path
diagnostics LED with
the system-error or
information LED also
litDescriptionAction
System-event log
(LOG)
TemperatureThe system temperature has
System board (BRD)An error occurred on the system
PCI busA PCI adapter has failed.
FanA fan has failed or is operating too
A system event log occurred.View the contents of the system-event log (see the
Problem Determination and Service Guide.)
exceeded a threshold level.
board.
slowly.
1. See the system-error log (see the Problem
Determination and Service Guide on the IBM
Documentation CD) for the source of the fault.
2. Make sure that the airflow in the server is not
blocked.
3. Make sure that the room is neither too hot or too
cold (room temperature) (see “Environment” in
“Features and specifications” on page 6).
1. Check the LEDs on the system board to identify
the component that is causing the error. The BRD
LED can be lit for the following conditions:
v Battery failure
v Voltage regulator failure
2. Check the system-event log for information about
the error.
3. Replace any failed or missing replaceable
components, such as the battery.
4. (Trained service technician only) If the voltage
regulator has failed, replace the system board.
1. See the system-error log (see the Problem
Determination and Service Guide on the IBM
Documentation CD).
2. Check the LEDs on the PCI slots to identify the
component that is causing the error and reseat the
failing adapter.
3. Replace the following components one at a time,
in the order shown, restarting the server each time:
a. Failing adapter
b. (Trained service technician only) System board
1. Reinstall the removed fan.
2. If an individual fan LED is lit, replace the fan.
3. (Trained service technician only) Replace the
system board.
30IBM System x3500 M2 Type 7839: Installation and User’s Guide
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Problem Determination and Service Guide on the IBM Documentation CD to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Lit light path
diagnostics LED with
the system-error or
information LED also
litDescriptionAction
Power supplyA power supply has failed or has
been removed.
1. Check the individual power-supply LEDs.
2. Reseat the following components:
a. Power supply
b. (Trained service technician only) Power-supply
cage cables
3. Replace the following components one at a time,
in the order shown, restarting the server each time:
a. Power supply
b. (Trained service technician only) Power-supply
cage
Hard disk drive /RAIDA hard disk drive, SAS controller, or
RAID adapter error has occurred.
Notes:
1. This LED is lit also when a hard
disk drive is removed from the
server.
2. The error LED on the failing
hard disk drive is also lit.
3. Check the system-event log for
a RAID error.
1. Reinstall the removed drive.
2. Reseat the following components:
a. Failing hard disk drive
b. SAS hard disk drive backplanes
c. SAS signal and power cables
d. System board
e. ServeRAID-BR10i SAS/SATA Controller
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server each
time.
NMIA hardware error has been reported
to the operating system.
1. See the system-error log (see the Problem
Determination and Service Guide on the IBM
Documentation CD).
2. If the PCI LED is lit, follow the instructions for that
LED.
3. If the MEM LED is lit, follow the instructions for
that LED.
4. Restart the server.
Chapter 2. Installing optional devices31
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Problem Determination and Service Guide on the IBM Documentation CD to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Lit light path
diagnostics LED with
the system-error or
information LED also
litDescriptionAction
Memory (MEM)A memory error has occurred.
Note: The error LED on the DIMM
is also lit.
1. Determine whether the CNFG LED is also lit,
which indicates the memory configuration is
invalid. If the CNFG LED is also lit, then
repopulate the DIMMs to a supported
configuration.
2. If the CNFG LED is not lit, one of the following
conditions is present:
v The server did not start and a failing DIMM LED
is lit.
a. Check for a PFA log event in the System
Event Log (SEL)
b. Reseat the DIMM.
c. Move the DIMM to a different slot or replace
the DIMM.
d. (Trained service technician only) Replace
the system board.
v The server started, the failing DIMM is disabled,
and the LED is lit.
a. If the LEDs are lit by two DIMMs, check the
system event log for PFA on one of the
DIMMs, and then replace the DIMM.
Otherwise, replace both DIMMs.
b. If the LED is lit by only one DIMM, replace
that DIMM.
c. Re-enable the DIMM, using the Setup utility.
32IBM System x3500 M2 Type 7839: Installation and User’s Guide
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Problem Determination and Service Guide on the IBM Documentation CD to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Lit light path
diagnostics LED with
the system-error or
information LED also
litDescriptionAction
Microprocessor/
memory/VRM
configuration (CNFG)
A hardware configuration error has
occurred. (This LED is used with the
MEM, VRM, and CPU LEDs.)
1. (The system error LED, CPU LED, and CNFG LED
are lit when POST detects a microprocessor
mismatch.) (Trained service technician only)
Remove the microprocessors and install two
microprocessors of the same cache size, type, and
clock speed.
2. (The system error LED, MEM LED, and CNFG
LED are lit when POST detects an invalid memory
configuration.) Remove and install supported
DIMMs (see “Installing a memory module” on page
61).
3. (The VRM LED and the CNFG LED are lit when
POST detects a missing VRM for the second
microprocessor.) Install a VRM in the VRM
connector on the system board for the second
microprocessor.
4. Check the system-event log for information that
indicates incompatible components.
VRMA VRM is missing or failed.
1. Determine whether the CNFG LED is also lit. If the
CNFG LED is lit, a VRM is missing.
2. Check the system-event log to determine the
reason for the lit LED (for a VRM).
3. Find the failing VRM by checking the LEDs on the
system board.
4. Install any missing VRMs.
5. Reseat the following components:
a. Failing VRM
b. (Trained service technician only)
Microprocessor associated with the VRM
6. Replace the following components one at a time,
in the order shown, restarting the server each time:
a. Failing VRM
b. (Trained service technician only)
Microprocessor associated with the VRM
c. (Trained service technician only) System board
Chapter 2. Installing optional devices33
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the Problem Determination and Service Guide on the IBM Documentation CD to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Lit light path
diagnostics LED with
the system-error or
information LED also
litDescriptionAction
Microprocessor (CPU) A microprocessor has failed, or an
invalid microprocessor configuration
has occurred.
Note: (Trained service technician
only) Make sure that the
microprocessors are installed in the
correct sequence.
Service processor bus
(SP BUS)
The IMM detects an internal error.
1. Check the system-event log to determine the
reason for the lit LED.
2. Determine whether the CNFG LED is also lit. If the
CNFG LED is not lit, a microprocessor has failed.
a. Make sure that the failing microprocessor,
which is indicated by the CPU1 or CPU2 error
LED on the system board, is installed correctly.
b. (Trained service technician only) Replace the
failing microprocessor.
c. (Trained service technician only) Replace the
failing system board.
3. If the CNFG LED is lit and the CPU mismatch LED
on the system board is lit, an invalid
microprocessor configuration has occurred.
a. Make sure that the microprocessors are
compatible with each other. They must match
in speed and cache size. To compare the
microprocessor information, run the Setup
utility and select System Information, and
then select System Summary. Select
Processor Details.
b. (Trained service technician only) Replace an
incompatible microprocessor.
1. Remove power from the server; then, reconnect
the server to power and restart the server.
2. Updated the firmware on the IMM.
For more information about light path diagnostics, see the Problem Determinationand Service Guide on the IBM Documentation CD.
Remind button
You can use the remind button on the light path diagnostics panel to put the
system-error LED on the operator information panel into Remind mode. When you
press the remind button, you acknowledge the error but indicate that you will not
take immediate action. The system-error LED flashes while it is in Remind mode
and stays in Remind mode until one of the following conditions occurs:
v All known errors are corrected.
v The server is restarted.
v A new error occurs, causing the system-error LED to be lit again.
34IBM System x3500 M2 Type 7839: Installation and User’s Guide
Installation guidelines
Before you install optional devices, read the following information:
v Read the safety information that begins on page v, “Working inside the server
with the power on” on page 36, and the guidelines in “Handling static-sensitive
devices” on page 37. This information will help you work safely.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updates for your server, complete the
following steps:
1. Go to http://www.ibm.com/systems/support/
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers.
4. Click System x3500 M2 to display the matrix of downloadable files for the
server.
For additional information about tools for updating, managing, and deploying
firmware, see the System x and xSeries Tools Center at http://
publib.boulder.imm.com/infocenter/toolstr/v1r0/index.jsp.
v Before you install optional hardware, make sure that the server is working
correctly. Start the server, and make sure that the operating system starts, if an
operating system is installed, or that a 19990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see the ProblemDetermination and Service Guide on the IBM Documentation CD for information
about how to run diagnostics.
v Observe good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
v If you must start the server while the cover is removed, make sure that no one is
near the server and that no tools or other objects have been left inside the
server.
v Do not attempt to lift an object that you think is too heavy for you. If you have to
lift a heavy object, observe the following precautions:
– Make sure that you can stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
– To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
v Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and other devices.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v To view the error LEDs on the system board and internal components, leave the
server connected to power.
v You do not have to turn off the server to install or replace hot-swap power
supplies, hot-swap hard disk drives, hot-swap fans, or hot-plug Universal Serial
Bus (USB) devices.
v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
Chapter 2. Installing optional devices35
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
v When you work the inside the server, you might find it easier to lay the server on
its side.
v For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that the following
requirements are met:
v Each of the drive bays has a drive or an electromagnetic compatibility (EMC)
shield installed in it.
v If the server has redundant power, each of the power-supply bays has a power
supply installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2.0 in.) of open space around the
front and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the left-side cover before you turn on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the left-side cover removed might damage server components.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan within 48 hours.
v You have replaced a hot-swap drive within 2 minutes of removal.
v You have replaced a hot-swap fan within 30 seconds of removal.
v You do not remove the air duct or air baffles while the server is running.
Operating the server without the air duct or air baffles might cause the
microprocessor to overheat.
v Microprocessor socket 2 always contains either a microprocessor baffle or a
microprocessor and heat sink.
Working inside the server with the power on
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the server to halt, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when you work inside the server with the
power on.
The server supports hot-swap devices and is designed to operate safely while it is
turned on and the cover is removed. Follow these guidelines when you work inside
a server that is turned on:
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before you work inside the server; do not wear cuff links while you are working
inside the server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
36IBM System x3500 M2 Type 7839: Installation and User’s Guide
v Remove items from your shirt pocket, such as pens and pencils, that might fall
into the server as you lean over it.
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
Handling static-sensitive devices
Attention:Static electricity can damage the server and other electronic devices.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Wear an electrostatic-discharge wrist strap, if one is available.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal part of the server for at least 2 seconds. This drains static electricity from
the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.
v Take additional care when you handle devices during cold weather. Heating
reduces indoor humidity and increases static electricity.
Chapter 2. Installing optional devices37
Internal cable routing and connectors
The server uses cables to connect SATA attached, simple-swap SATA, hot-swap
SATA and hot-swap SAS devices to the power supply and to the system board.
Review the following information before connecting power and signal cables to
internal drives:
v The drives that are preinstalled in the server come with power and signal cables
attached. If you replace any drives, remember which cable is attached to which
drive.
v When you route a cable, make sure that it does not block the airflow to the rear
of the drives or over the microprocessor or DIMMs.
You can install either a USB or SATA tape drive in the server. The following
illustration shows the internal cable routing and connectors for both the USB tape
drive and the SATA tape drive. It also shows the internal power cable for the optical
drives.
Optical drive
power cable
USB signal
cable connector
USB signal
cable
Optical drive
power cable
The following illustrations show the cabling information for installing the SATA to
traditional power converter cable when you install an RDX internal USB tape drive
in the server. This cable comes with the server in the plastic bag with the drive rails.
Power
converter
cable
Connects to
optical power cable
38IBM System x3500 M2 Type 7839: Installation and User’s Guide
SATA optical
drive signal cable
Connects to
tape drive
Optical power cable
SATA connector
Power converter
cable
Tape drive
The following illustration shows the cable connectors on the ServeRAID-BR10i
controller.
ServeRAID-BR10i
controller
Cable connector
for drives 4 - 7
0
1
Cable connector
for drives 0 - 3
The following illustration shows the cable connectors on the ServeRAID-MR10i
controller.
Chapter 2. Installing optional devices39
Review the following information before connecting power, configuration, and signal
cables:
1. For server models with four 3.5-inch hot-swap hard disk drives.v The following illustration shows the internal power and configuration cable
routing.
v The following illustration shows the internal signal cable routing for installing a
ServeRAID-BR10i SAS/SATA adapter.
40IBM System x3500 M2 Type 7839: Installation and User’s Guide
v The following illustration shows the internal signal cable routing for installing a
ServeRAID-MR10i SAS/SATA adapter.
2. For server models with eight 2.5-inch hot-swap hard disk drives.v The following illustration shows the internal power cable routing.
Chapter 2. Installing optional devices41
v The following illustration shows the internal configuration cable routing.
v The following illustration shows the internal signal cable routing for installing a
ServeRAID-BR10i SAS/SATA adapter.
42IBM System x3500 M2 Type 7839: Installation and User’s Guide
v The following illustration shows the internal signal cable routing for installing a
ServeRAID-MR10i SAS/SATA adapter.
3. For server models with sixteen 2.5-inch hot-swap hard disk drives.v The following illustration shows the internal power cable routing.
Chapter 2. Installing optional devices43
v The following illustration shows the internal configuration cable routing.
v The following illustration shows the internal signal cable routing for installing a
ServeRAID-BR10i SAS/SATA adapter.
44IBM System x3500 M2 Type 7839: Installation and User’s Guide
v The following illustration shows the internal signal cable routing for installing a
ServeRAID-MR10i SAS/SATA adapter.
The following illustration shows the internal SATA and power cable routing and the
connectors from the DVD drive to the system board.
Chapter 2. Installing optional devices45
The following illustration shows the internal cable routing and connectors from the
operator information panel to the system board.
The following illustration shows the internal cable routing and connectors from the
light path diagnostics LED panel to the system board.
46IBM System x3500 M2 Type 7839: Installation and User’s Guide
Opening the bezel
Important: Before you install optional hardware, make sure that the server is
working correctly. Start the server, and make sure that the operating system starts,
if an operating system is installed, or that a 19990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see the ProblemDetermination and Service Guide for diagnostic information.
The following illustration shows how to open the bezel.
Notes:
1. The left-side cover does not have to be removed to open or remove the bezel.
2. The left-side cover lock must be unlocked to open or remove the bezel.
Complete the following steps to open the bezel:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. Using the supplied key, unlock the left-side cover and bezel.
3. Press on the left edge of the bezel, and rotate the left side of the bezel away
from the server.
Chapter 2. Installing optional devices47
Removing the left-side cover
Important: Before you install optional hardware, make sure that the server is
working correctly. Start the server, and make sure that the operating system starts,
if an operating system is installed, or that a 19990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see the ProblemDetermination and Service Guide for diagnostic information.
To remove the cover, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. If you are planning to view the error LEDs that are on the system board and
components, leave the server connected to power and go directly to step 5.
3. Turn off the server and all attached devices.
4. Disconnect all external cables and power cords.
5. Using the supplied key, unlock the left-side cover.
6. Pull the cover-release latch down and rotate the top edge of the cover away
from the server.
Attention:For proper cooling and airflow, replace the cover before you turn
on the server. Operating the server for extended periods of time (more than 30
minutes) with the cover removed might damage server components.
7. Remove the left-side cover from the server.
48IBM System x3500 M2 Type 7839: Installation and User’s Guide
Opening the bezel media door
To open or remove the media door, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. Unlock the left-side cover.
Note: You must unlock the left-side cover to open or remove the bezel. When
you lock the left-side cover, it locks both the cover and the bezel.
3. Grasp the depressed area on the left side of the bezel door and rotate the bezel
to the open position.
4. From inside of the top section of the bezel door, slide the blue tab up to unlock
the bezel media door; then, grasp the depressed area on the left side of the
media door and pull the door open.
Note: To remove the media door from the bezel, push upward on the media
door hinge to remove it from the bezel.
5. When the media door is unlocked, the icon on the side of the bezel will be in
the unlocked position.
Media door icon
Chapter 2. Installing optional devices49
Removing the air baffle
To remove the air baffle, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. Turn off the server and all attached devices.
3. Disconnect all external cables and power cords.
4. Remove the left-side cover.
5. Remove the power supplies from the power-supply cage.
6. Unlatch the power-supply cage and rotate it out of the server until it locks.
7. Rotate the rear of the air baffle up 1. Find the pinch tab on the air baffle,
pinch it together with your fingers 2, and lift the air baffle out of the server
3.
50IBM System x3500 M2 Type 7839: Installation and User’s Guide
Installing the air baffle
To install the air baffle, complete the following steps:
1. With the rear (hinged) part of the air baffle lifted up, align the positioning pins on
the ends of the air baffle with the locating holes in the server chassis and
fan-cage assembly.
2. Slide the air baffle down into the server 1 until the positioning pins fit into the
locating holes; then, press down on the air baffle until the pinch tab clicks into
place.
3. Rotate the rear (hinged) part of the air baffle 2 down to the system board.
Note: Make sure that the power-supply cage cables are not caught under the
air baffle.
4. Return the power-supply cage to its closed position (see “Closing the
power-supply cage” on page 53).
5. Install the hot-swap power supply or power supplies (see “Installing a redundant
power supply and fans” on page 72).
6. Install and lock the left-side cover.
7. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
Chapter 2. Installing optional devices51
Opening the power-supply cage
Opening the power-supply cage allows access to the air baffle, microprocessors,
and DIMMs. To open the power-supply cage, complete the following steps:
1. Read the safety information that begins on page v, and “Handling
static-sensitive devices” on page 37.
2. Turn off the server and peripheral devices, and disconnect the power cords and
all external cables.
3. Press the release latch on the power supplies and pull them out of the
power-supply cage.
Hot-swap
power supply
Release
latch
4. Unlock and remove the left-side cover.
5. Pull up on the power-supply cage handle to unlock the cage; then, rotate the
cage out until it stops. The tab on the rear power-supply latch bracket clicks into
place when the cage is completely out of the way.
6. Let the power-supply cage rest on the rear power-supply latch bracket.
52IBM System x3500 M2 Type 7839: Installation and User’s Guide
Closing the power-supply cage
To return the power-supply cage to its closed position, complete the following steps:
1. Rotate the power-supply cage back slightly; then, push the release tab on the
rear power-supply support bracket out of the way.
Power supply
support bracket
Power supply
release tab
Attention:Be sure to move the cables out of the way of the power supply
cage before you start to move the cage back into the server.
2. Carefully rotate the power-supply cage into the server chassis. The locating tabs
on the power-supply cage must fit over the corresponding tabs on the front latch
bracket.
Chapter 2. Installing optional devices53
Power-supply cage
Power-supply cage
Power-supply
cage handle
Locating tabs
front latch bracket
Locating tabs
Notch
3. Rotate the power-supply cage handle down until the handle tip engages the
notch in the front latch bracket; then, lower the handle until it locks in place.
Power supply
cage closed
4. Install and lock the left-side cover (see “Completing the installation” on page
74).
5. Install the hot-swap power supplies.
6. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.
54IBM System x3500 M2 Type 7839: Installation and User’s Guide
Installing an adapter
The following notes describe the types of adapters that the server supports and
other information that you must consider when you install an adapter:
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this section. If you must change the
switch or jumper settings on the adapter, follow the instructions that come with
the adapter.
v Avoid touching the components and gold-edge connectors on the adapter.
v PCI slots 1 and 6 support half-length PCI adapters only.
v PCI slots 2, 3, 4, and 5 support full-length and half-length PCI adapters.
v The PCI Express extender card supports a full-length adapter.
v The PCI-X extender card supports two full-length adapters.
v PCI slots 1 and 5 support the RAID adapters.
v PCI slot 2 supports a VGA adapter.
v The PCI configuration:
– Slot 1 is a PCI Express x8 slot with x8 links, PCI Express Base Specification
Revision 2.0 compliant.
– Slot 2 is a PCI Express x16 slot with x8 links, PCI Express Base Specification
Revision 2.0 compliant.
– Slots 3 and 4 are PCI Express x8 slots with x4 links, PCI Express Base
Specification Revision 2.0 compliant.
– Slot 5 is a PCI Express x8 slot with x8 links, PCI Express Base Specification
Revision 2.0 compliant.
– Slot 6 is a PCI 33/32 slot, PCI 2.2 compliant.
– PCI Express extender card slot 7 is a PCI Express x8 slot with x4 links, PCI
Express 1.0a compliant.
Note: The PCI Express extender card comes standard on the System x3500
M2 server.
– PCI-X extender card slots 7 and 8 are a PCI-X slots with 64/32 bits,
133/100/66 MHz from PXH.
v The system scans PCI slots 1 through 6 to assign system resources. The system
then starts (boots) the system devices in the following order, if you have not
changed the default boot precedence: integrated Ethernet controller,
ServeRAID-BR10i SAS Controller, and then PCI, PCI-X, and PCI Express slots.
Note: To change the boot precedence for PCI and PCI-X devices, start the
Setup utility and select Start Options from the main menu. See the “Starting the
Setup utility” on page 78 for details about using the Setup utility.
v The server uses a rotational interrupt technique to configure PCI adapters so that
you can install PCI adapters that do not support sharing of PCI interrupts.
Attention:Static electricity that is released to internal server components when
the server is powered-on might cause the server to stop, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when working inside the server with the
power on.
To install an adapter, complete the following steps:
Chapter 2. Installing optional devices55
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. Turn off the server and peripheral devices, and disconnect the power cords and
all external cables. Remove the left-side cover (see “Removing the left-side
cover” on page 48 for more information).
3. See the documentation that comes with the adapter for any cabling instructions
and information about jumper or switch settings. (It might be easier for you to
route cables before you install the adapter.)
4. Open the rear adapter-retention bracket.
5. Remove the expansion-slot cover.
6. If you are installing a full-length adapter, remove the blue adapter guide (if any)
from the end of the adapter. Otherwise, continue with the next step.
Adapter guide
56IBM System x3500 M2 Type 7839: Installation and User’s Guide
7. Press the adapter firmly into the expansion slot, lower the adapter-retention
bracket, and make sure that the bracket is in the closed position.
Attention:Incomplete insertion might cause damage to the system board or
the adapter.
8. Connect any needed cables to the adapter.
If you have other devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 74.
Installing a DVD (optical) drive
To install a DVD (optical) drive, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. Turn off the server and peripheral devices and disconnect the power cords and
all external cables.
3. Unlock and remove the left-side cover (see “Removing the left-side cover” on
page 48).
4. Install the rails on the sides of the DVD drive.
5. Connect one end of the DVD drive cables to the rear of the DVD drive.
6. Slide the drive into the server.
7. Connect the other end of the DVD drive cables to the optical power connector
on the system board. (See “System-board internal connectors” on page 22 for
cable connector locations and “Internal cable routing and connectors” on page
38 for cable routing information.)
8. Replace the left-side cover and bezel; then, lock the left-side cover and bezel.
9. Reconnect the external cables and power cords.
If you have other devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 74.
Chapter 2. Installing optional devices57
Installing a USB or SATA tape drive
The server supports USB and SATA tape drives. When you install a tape drive, be
sure to connect the internal tape cable to the correct connector on the system
board.
To install a tape drive, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. Turn off the server and peripheral devices, and disconnect the power cords
and all external cables.
3. Unlock and remove the left-side cover (see “Removing the left-side cover” on
page 48 for more information).
4. Open the bezel by pressing on the bezel retention tab at the center-left edge
of the bezel and rotating the left side of the bezel away from the server (see
“Opening the bezel” on page 47).
5. Remove the EMC shields from the drive bays.
6. Find the blue drive rails in the server bay and install one on each side of the
tape drive.
7. Slide the tape drive into the server.
8. Close the bezel.
9. Remove the power supplies from the rear of the server.
10. Carefully lay the server down on its side.
11. Open the power-supply cage (see “Opening the power-supply cage” on page
52 for more information).
12. Remove the air baffle (see “Removing the air baffle” on page 50 for more
information).
13. Remove the fan-cage assembly.
58IBM System x3500 M2 Type 7839: Installation and User’s Guide
a. Press the fan-cage release latches on the top and bottom of the fan cage
toward the sides of the server. The cage lifts slightly when the release
latches are fully open.
b. Grasp the cage and lift it out of the server.
14. If the tape drive came with screws, secure the drive to the server chassis,
using the supplied screws.
Optical drive
power cable
USB signal
cable connector
USB signal
cable
Optical drive
power cable
15. Connect one end of the tape drive cable to the USB or SATA connector on the
system board, depending upon the type of tape drive that you are installing;
then, route the cable through the cable holders on the inside of the server and
connect the opposite end of the cable to the back of the tape drive.
SATA optical
drive signal cable
Chapter 2. Installing optional devices59
Note: If you are installing an RDX internal USB tape drive, use the
SATA-to-traditional power converter cable to serve as a bridge between the
optical power cable and the power connector on the RDX tape drive.
16. Connect the power cable to the tape drive and to the connector on the system
board (see “Internal cable routing and connectors” on page 38 for more
information.)
17. Reinstall the fan-cage assembly.
18. Reinstall the air baffle.
19. Reinstall or close the power-supply cage (see “Closing the power-supply cage”
on page 53 for more information).
20. Reinstall the power supplies.
21. Replace the left-side cover; then, lock the left-side cover and bezel.
22. Reconnect the external cables and power cords.
If you have other devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 74.
Installing a hot-swap hard disk drive
The following notes describe the types of hard disk drives that the server supports
and other information that you must consider when you install a hard disk drive:
v The server supports up to sixteen 2.5-inch, SAS/SATA hot-swap hard disk drives
in the standard hot-swap bays.
v The hot-swap drives are arranged horizontally in the standard hard disk drive
cage; the drive numbers are 0 through 7 (right to left) on models with eight hard
disk drives and 8 through 15 (right to left) on servers with 16 hard disk drives.
When you install hard disk drives, start with drive 0.
v For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/ .
v Inspect the drive tray for signs of damage.
v Make sure that the drive is correctly installed in the tray.
v See the documentation for the ServeRAID-MR10i, ServeRAID-MR10is, and
ServeRAID-BR10i SAS/SATA controllers for instructions for installing a hard disk
drive.
v All hot-swap drives in the server must have the same throughput speed rating;
using drives with different speed ratings might cause all drives to operate at the
speed of the slowest drive.
v To minimize the possibility of damage to the hard disk drives when you are
installing them in a rack configuration, install the server in the rack before you
install the hard disk drives.
v You do not have to turn off the server to install hot-swap drives in the hot-swap
drive bays. However, you must turn off the server when you perform any steps
that involve installing or removing cables.
v The drive ID of each hot-swap hard disk drive is printed on the hard disk drive
cage.
60IBM System x3500 M2 Type 7839: Installation and User’s Guide
To install a hot-swap hard disk drive, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. Remove the filler panel from one of the empty hot-swap bays.
3. Make sure that the drive handle is open; then, slide the hard disk drive into the
hot-swap bay.
4. Push the drive handle in until it latches.
Notes:
1. When you turn on the server, check the hard disk drive status LEDs to verify
that the hard disk drive is operating correctly.
If the amber hard disk drive status LED is lit continuously, that drive is faulty
and must be replaced. If the green hard disk drive activity LED is flashing, the
drive is being accessed.
2. If the server is configured for RAID operation through an optional ServeRAID
adapter, you might have to reconfigure your disk arrays after you install hard
disk drives. See the ServeRAID documentation on the IBM ServeRAID Support
CD for additional information about RAID operation and complete instructions
for using ServeRAID Manager.
If you have other devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 74.
Installing a memory module
Attention:Do not mix UDIMMs and RDIMMs in the same server.
The following notes describe the types of dual inline memory modules (DIMMs) that
your server supports and other information that you must consider when you install
DIMMs.
Chapter 2. Installing optional devices61
v The server supports industry-standard double-data-rate 3 (DDR3), 800, 1066, or
1333 MHz, PC3-10600R-999 (single-, dual-, or quad-rank), registered,
synchronous dynamic random-access memory (SDRAM) dual inline memory
modules (DIMMs) with error correcting code (ECC). See http://www.ibm.com/
servers/eserver/serverproven/compat/us/ for a list of supported memory modules
for the server.
v At least one DIMM must be installed for each installed microprocessor for the
server to operate, but three DIMMs per microprocessor improves server
performance.
v When two microprocessors are installed in the server, distribute the DIMMs
between the two microprocessors to improve server performance.
v The server supports a maximum of 16 single-, dual-, or quad-rank DIMMs. The
maximum number of quad-rank DIMMs the server supports is 12.
v The memory controller has three registered DIMM channels per microprocessor
(channels 0, 1, and 2). Channels 0 and 1 support three DIMMS, and channel 2
supports two DIMMs.
v Install DIMMs starting with the connector farthest from the microprocessor within
each channel.
v When you install a quad-ranked DIMM in a channel with single- or dual-ranked
DIMMs, install the quad-ranked DIMM in the connector farthest from the
microprocessor.
v The server supports 1 GB, 2 GB, and 4 GB DIMMs, with a minimum of 2 GB and
a maximum of 64 GB of system memory. (When 8 GB DIMMS are available, the
maximum supported system memory will be 128 GB.)
For 32-bit operating systems only: Some memory is reserved for various
system resources and is unavailable to the operating system. The amount of
memory that is reserved for system resources depends on the operating system,
the configuration of the server, and the configured PCI devices.
62IBM System x3500 M2 Type 7839: Installation and User’s Guide
v The maximum operating speed of the server is determined by the slowest DIMM
in the server.
v The server can operate in two major modes: mirroring and independent channel
modes.
Independent channel mode
The server requires at least one installed DIMM per microprocessor. The server
comes with a minimum of two 1 GB DIMMs, installed in connectors 3 and 6.
Connector 3 (in channel 0) and connector 6 (in channel 1) are the farthest
connectors from microprocessor 1 in those channels. When you install additional
DIMMs, install them in the order shown in Table 6, to maintain server performance.
Note: If you have configured the server to use memory mirroring, do not use the
order shown in this table; use the installation order that is shown in Table 8 on page
65.
Table 6. DIMM installation sequence for independent channel mode
Installed microprocessorsDIMM connector population sequence
Memory-mirroring mode replicates and stores data on two pairs of DIMMs within
two channels simultaneously. If a failure occurs, the memory controller switches
from the primary pair of memory DIMMs to the backup pair of DIMMs. You must
enable memory mirroring through the Setup utility. For details about enabling
memory mirroring, see “Using the Setup utility” on page 78. When you use the
memory-mirroring feature, consider the following information:
v When you use memory mirroring, you must install a pair of DIMMs at a time.
One DIMM must be in channel 0, and the mirroring DIMM must be in the same
connector in channel 1. The two DIMMs in each pair must be identical in size,
type, rank (single, dual, or quad), and organization. They do not have to be
identical in speed. The channels run at the speed of the slowest DIMM in any of
the channels. See Table 8 on page 65 for the DIMM connectors that are in each
pair.
v Channel 2, DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring
mode.
v The maximum amount of available memory is reduced to half of the amount of
installed memory when memory mirroring is enabled. For example, if you install
64 GB of memory, only 32 GB of addressable memory is available when you use
memory mirroring.
The following illustration shows the memory channel interface layout with the DIMM
installation sequence for memory-mirroring mode. The numbers within the boxes
indicate the DIMM population sequence in pairs within the channels, and the
numbers next to the boxes indicate the DIMM connectors within the channels. For
example, the following illustration shows that the first pair of DIMMs (indicated by 1s
inside the boxes) should be installed in DIMM connector 3 on channel 0 and DIMM
connector 6 on channel 1. DIMM connectors 7, 8, 15, and 16 on channel 2 are not
used in memory-mirroring mode.
Chapter 2. Installing optional devices63
Figure 3. Memory channel interface layout
The following table lists the DIMM connectors on each memory channel.
The following illustration shows the memory connector layout that is associated with
each microprocessor. For example, DIMM connectors 9, 10, 11, 12, 13, 14, 15, and
16 (DIMM connectors are shown underneath the boxes) are associated with
microprocessor 2 socket (CPU2), and DIMM connectors 1, 2, 3, 4, 5, 6, 7, and 8
are associated with microprocessor 1 socket (CPU1). The numbers within the boxes
indicate the installation sequence of the DIMM pairs. For example, the first DIMM
pair (indicated within the boxes by 1s) should be installed in DIMM connectors 3
and 6, which are associated with microprocessor 1 (CPU1).
Note: You can install DIMMs for microprocessor 2 as soon as you install
microprocessor 2; you do not have to wait until all of the DIMM connectors for
microprocessor 1 are filled.
Figure 4. DIMM connectors associated with each microprocessor
The following table lists the installation sequence for installing DIMMs in
memory-mirroring mode.
64IBM System x3500 M2 Type 7839: Installation and User’s Guide
Table 8. Memory-mirroring mode DIMM population sequence
Number of installed
DIMMs
First pair of DIMMs13, 6
Second pair of DIMMs12, 5
Third pair of DIMMs11, 4
Fourth pair of DIMMs214, 11
Fifth pair of DIMMs213, 10
Sixth pair of DIMMs212, 9
Note: DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring mode.
microprocessorsDIMM connector
When you install or remove DIMMs, the server configuration information changes.
When you restart the server, the system displays a message that indicates that the
memory configuration has changed.
The following illustration shows how to install DIMMs on the system board.
Attention:Static electricity that is released to internal server components when
the server is powered-on might cause the server to stop, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when you work inside the server with the
power on.
To install a DIMM, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. Turn off the server and peripheral devices; then, disconnect the power cords
and all external cables.
3. Remove the left-side cover (see “Removing the left-side cover” on page 48).
4. Remove the hot-swap power supply or power supplies from the server.
Chapter 2. Installing optional devices65
5. Pull up the power-supply cage handle, and then swing the power-supply cage
out of the server (see “Opening the power-supply cage” on page 52 for more
information).
6. Remove the air baffle from the server (see “Removing the air baffle” on page
50 for more information).
7. Open the retaining clip on each end of the DIMM connector.
Attention:To avoid breaking the DIMM retaining clips or damaging the
DIMM connectors, open and close the clips gently.
8. Touch the static-protective package that contains the DIMM to any unpainted
metal surface on the outside of the server. Then, remove the DIMM from the
package.
9. Turn the DIMM so that the DIMM keys align correctly with the connector.
10. Insert the DIMM into the connector by aligning the edges of the DIMM with the
slots at the ends of the DIMM connector. Firmly press the DIMM straight down
into the connector by applying pressure on both ends of the DIMM
simultaneously. The retaining clips snap into the locked position when the
DIMM is firmly seated in the connector. If there is a gap between the DIMM
and the retaining clips, the DIMM has not been correctly inserted; open the
retaining clips, remove the DIMM, and then reinsert it.
11. Reinstall the air baffle (see “Installing the air baffle” on page 51 for more
information).
12. Reinstall the power-supply cage.
13. Reinstall the left-side cover.
14. Reinstall the power supplies.
15. Reconnect the power cords and external cables.
If you have other devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 74.
Installing a second microprocessor
The following notes describe the type of microprocessor that the server supports
and other information that you must consider when you install a microprocessor:
v The server supports certain Intel Xeon scalable multi-core microprocessors,
which are designed for the LGA 1366 socket. These microprocessors are 64-bit
dual-core or quad-core microprocessors with an integrated memory controller,
quick-path interconnect, and shared last cache. See http://www.ibm.com/servers/
eserver/serverproven/compat/us/ for a list of supported microprocessors.
v The server supports up to two microprocessors. If the server comes with one
microprocessor, you can install a second microprocessor.
66IBM System x3500 M2 Type 7839: Installation and User’s Guide
v Both microprocessors must have the same QuickPath Interconnect (QPI) link
speed, integrated memory controller frequency, core frequency, power segment,
cache size, and type.
v Read the documentation that comes with the microprocessor to determine
whether you must update the server firmware for the server. To download the
most current level of server firmware and many other code updates for your
server, complete the following steps:
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers.
4. Click System x3500 M2 to display the matrix of downloadable files for the
server.
v (Optional) Obtain an SMP-capable operating system. For a list of supported
operating systems and optional devices, see http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
v To order additional microprocessor optional devices, contact your IBM marketing
representative or authorized reseller.
v The microprocessor speeds are automatically set for this server; therefore, you
do not have to set any microprocessor frequency-selection jumpers or switches.
v If you have to replace a microprocessor, call for service.
v If the thermal-grease protective cover (for example, a plastic cap or tape liner) is
removed from the heat sink, do not touch the thermal grease on the bottom of
the heat sink or set down the heat sink.
v Do not remove the first microprocessor from the system board to install the
second microprocessor.
v Some models support dual-core processors and quad-core processors. Do not
use dual-core processors and quad-core processors in the same system. Install
all dual-core or all quad-core processors in the server.
The following illustration shows the microprocessor socket locations on the system
board.
Chapter 2. Installing optional devices67
Attention:
1. A startup (boot) microprocessor must always be installed in microprocessor
socket 1 on the system board.
2. To ensure correct server operation when you install an additional
microprocessor, use microprocessors that are compatible and install at least one
DIMM in a DIMM connector for microprocessor 2 (starting with the connector
farthest from the microprocessor). (See “Installing a memory module” on page
61 for more information.)
To install a microprocessor, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. Turn off the server and peripheral devices; then, disconnect the power cords
and all external cables. Remove the left-side cover (see “Removing the
left-side cover” on page 48 for more information).
3. Remove the hot-swap power supplies from the server.
4. Open the power-supply cage (see “Opening the power-supply cage” on page
52 for more information).
5. Remove the air baffle (see “Removing the air baffle” on page 50 for more
information).
6. Locate the second microprocessor socket on the system board.
Attention:The microprocessor retention latch is spring-loaded when the
microprocessor is in place. Releasing the latch too quickly or allowing it to
spring upward can damage the microprocessor and surrounding components.
7. Release the microprocessor retention latch by pressing down on the end,
moving it to the side, and slowly releasing it to the fully open (up) position.
68IBM System x3500 M2 Type 7839: Installation and User’s Guide
8. Open the microprocessor bracket frame by lifting up the tab on the top edge.
Attention:
a. Do not touch the microprocessor contacts; handle the microprocessor by
the edges only. Contaminants on the microprocessor contacts, such as oil
from your skin, can cause connection failures between the contacts and
the socket.
b. Handle the microprocessor carefully. Dropping the microprocessor during
installation or removal can damage the contacts.
c. Do not use excessive force when you press the microprocessor into the
socket.
d. Make sure that the microprocessor is oriented, aligned, and positioned in
the socket before you try to close the lever.
9. Install the microprocessor:
a. Touch the static-protective package that contains the microprocessor to any
unpainted metal surface on the server. Then, remove the microprocessor
from the package.
b. Remove the protective cover, tape, or label from the surface of the
microprocessor socket, if any is present.
c. Align the microprocessor with the socket. The microprocessor has two
notches that are keyed to two tabs on the sides of the socket. A
triangle-shaped indicator on one corner of the microprocessor points to a
45-degree angle on one corner of the socket.
d. Carefully place the microprocessor into the socket. Do not use excessive
force when you press the microprocessor into the socket.
Note: The microprocessor fits only one way on the socket.
Chapter 2. Installing optional devices69
10. Close the microprocessor bracket frame; then, close the microprocessor
retention latch and lock it securely in place.
11. Close the microprocessor-release lever to secure the microprocessor.
12. Install a heat sink on the microprocessor.
Attention:Do not touch the thermal grease on the bottom of the heat sink or
set down the heat sink after you remove the plastic cover. Touching the
thermal grease will contaminate it. If the thermal grease is contaminated, call
IBM service and support to request a replacement thermal grease kit. For
information about installing the replacement thermal grease, see the ProblemDetermination and Service Guide.
a. Make sure that the heat-sink release lever is in the fully open position.
b. Remove the plastic protective cover from the bottom of the heat sink.
c. Align the heat sink above the microprocessor, using the alignment key on
the heat sink, with the thermal-grease side down.
70IBM System x3500 M2 Type 7839: Installation and User’s Guide
d. Slide the rear flange of the heat sink into the opening in the retainer
bracket.
e. Press down firmly on the front of the heat sink until it is seated securely.
f. Rotate the heat-sink release lever to the closed position and hook it
underneath the lock tab.
13. Install a VRM in the connector next to microprocessor socket 2 (see
“System-board internal connectors” on page 22 for the VRM connector
location).
Note: A VRM must be installed when a second microprocessor is installed in
order to power on the server.
a. Open the retaining clips on each end of the VRM connector.
b. Turn the VRM so that the keys align with the connector.
c. Insert the VRM into the connector by aligning the edges of the VRM with
the slots at the end of the VRM connector. Firmly press the VRM straight
down into the connector by applying pressure on both ends of the VRM
simultaneously. The retaining clips snap into the locked position when the
VRM is seated in the connector.
14. Reinstall the air baffle (see “Installing the air baffle” on page 51).
15. Close the power-supply cage (see “Closing the power-supply cage” on page
53).
16. Reinstall the hot-swap power supplies.
17. Reinstall the left-side cover.
18. Reconnect the external cables and power cords.
If you have other devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 74.
Chapter 2. Installing optional devices71
Installing a redundant power supply and fans
You can install a second 920-watt hot-swap power supply. This upgrade option
includes a hot-swap power supply and three hot-swap fans. You must also
purchase a second power cord to connect the power supply to a power source.
To install the redundant power and cooling option, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 35.
2. Remove the left-side cover (see “Removing the left-side cover” on page 48 for
more information).
Attention:To ensure proper system cooling, do not leave the cover off the
server for more than 2 minutes.
3. Carefully lay the server on its side so that it is lying flat and facing up.
Note: Do not allow the server to fall over.
4. Remove the three fan air baffles from the fan bays of the fan-cage assembly
with your finger. Slide the orange release tab in the direction indicated by the
arrow on top of the fan to unlock the fan handle. Grasp the fan handle and pull
the fan out of the fan cage assembly.
Hot-swap fan
5. If you are instructed to return the hot-swap fan, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
6. Touch the static-protective package that contains the hot-swap fan to any
unpainted metal surface on the server; then, remove the fan from the package
and place it on a static-protective surface.
7. Align the fan over the fan slot and lower the fan into the slot in the fan cage.
8. Press down on the fan until it locks into place; then close the handle to the
locked position.
72IBM System x3500 M2 Type 7839: Installation and User’s Guide
Fan air
Hot-swap fan
baffle
Note: Replace a hot-swap fan within 30 seconds of removal.
Attention:Static electricity that is released to internal server components
when the server is powered-on might cause the server to halt, which could
result in the loss of data. To avoid this potential problem, always use an
electrostatic-discharge wrist strap or other grounding system when working
inside the server with the power on.
9. Remove the power-supply filler from the second power-supply bay.
10. Slide the new power supply partially into the empty power-supply bay. Pinch
the orange release latch and push the power supply the rest of the way into
the bay until it is seated.
11. Install the left-side cover.
12. Connect one end of the new power cord into the connector on the back of
power supply, and connect the other end of the power cord to a properly
grounded electrical outlet.
Chapter 2. Installing optional devices73
13. Make sure that the ac power LED on the top of each power supply is lit,
indicating that the power supply is operating correctly. If the server is turned
on, make sure that the dc power LED on the top of the power supply is lit also.
If you have other devices to install or remove, do so now. Otherwise, go to
“Completing the installation.”
Completing the installation
To complete the installation, complete the following steps:
1. If the bezel is open, insert the bezel hinges into the slots on the server chassis
and close the bezel.
2. Position the left-side cover over the server.
3. Place the bottom edge of the cover onto the bottom edge of the server.
4. Rotate the top edge of left-side cover toward the server; then, press down on
the cover handle until it clicks into place.
5. Rotate the bezel to its fully closed position.
6. Using the supplied key, lock the left-side cover and bezel.
7. Connect the cables and power cords. For more information, see “Connecting
the cables.”
Connecting the cables
Notes:
1. Be sure to turn off the server before you connect any cables to or disconnect
any cables from the server or hot-plug adapter.
2. For additional cabling instructions, see the documentation that comes with the
optional devices. It might be easier for you to route any cables before you install
certain optional devices.
3. Cable identifiers are printed on the cables that come with the server and
optional devices. Use these identifiers to connect the cables to the correct
connectors. For example, the hard disk drive cables are labeled “HDD option.”
74IBM System x3500 M2 Type 7839: Installation and User’s Guide
The following illustration shows the locations of the input and output connectors on
the rear of the server.
AC power LED
Video
Serial 1
(COM 1)
Systems
management
NMI button
USB 1
USB 2
USB 3
USB 4
Power error LED
DC power LED
Power cord
connector
Ethernet 10/100/1000
Ethernet
transmit/receive
activity LEDs
Ethernet link
status LEDs
Updating the server configuration
When you start the server for the first time after you add or remove a device, you
might receive a message that the configuration has changed. The Setup utility
starts automatically so that you can save the new configuration settings. For more
information, see Chapter 3, “Configuring the server,” on page 77.
Some optional devices have device drivers that you must install. For information
about installing device drivers, see the documentation that comes with each device.
The server comes with at least one microprocessor. If more than one
microprocessor is installed, the server can operate as a symmetric multiprocessing
(SMP) server. You might have to upgrade the operating system to support SMP. For
more information, see “Typical operating-system installation” on page 86 and the
operating-system documentation.
If the server has an optional RAID adapter and you have installed or removed a
hard disk drive, see the documentation that comes with the RAID adapter for
information about reconfiguring the disk arrays.
For information about configuring the integrated Gigabit Ethernet controller, see
“Configuring the Gigabit Ethernet controller” on page 90.
Chapter 2. Installing optional devices75
76IBM System x3500 M2 Type 7839: Installation and User’s Guide
Chapter 3. Configuring the server
The following configuration programs come with the server:
v Setup utility
The Setup utility (formerly called the Configuration/Setup Utility program) is part
of the IBM System x Server Firmware. Use it to change the startup-device
sequence, set the date and time, and set passwords. For information about using
this program, see “Using the Setup utility” on page 78.
v Boot Selection Menu program
The Boot Selection Menu program is part of the IBM System x Server Firmware.
Use it to override the startup sequence that is set in the Setup utility and
temporarily assign a device to be first in the startup sequence.
v IBM ServerGuide Setup and Installation CD
The ServerGuide program provides software-setup tools and installation tools
that are designed for the server. Use this CD during the installation of the server
to configure basic hardware features, such as an integrated SAS controller with
RAID capabilities, and to simplify the installation of your operating system. For
information about obtaining and using this CD, see “Using the ServerGuide Setup
and Installation CD” on page 85.
v Integrated management module
Use the integrated management module (IMM) for configuration, to update the
firmware and sensor data record/field replaceable unit (SDR/FRU) data, and to
remotely manage a network. For information about using the IMM, see “Using the
integrated management module” on page 87 and the IMM User's Guide on the
IBM Web Site.
v Remote presence capability and blue-screen capture
The remote presence and blue-screen capture feature are integrated into the
integrated management module (IMM). You can use these features to access the
network remotely and to mount or unmount drives or images on the client
system. For information about how to enable the remote presence function, see
“Using the remote presence capability and blue-screen capture” on page 88.
v Ethernet controller configuration
For information about configuring the Ethernet controller, see “Configuring the
Gigabit Ethernet controller” on page 90.
Use the LSI Configuration Utility program to configure the integrated SAS/SATA
controller with RAID capabilities and the devices that are attached to it. For
information about using this program, see “Using the LSI Configuration Utility
program” on page 90.
The following table lists the server configurations and the applications that are
available for configuring and managing RAID arrays.
Table 9. Server configurations and applications for configuring and managing RAID arrays
Use this program as an alternative to the Setup utility for modifying UEFI settings
and IMM settings. Use the ASU program online or out-of-band to modify UEFI
settings from the command line without the need to restart the server to access
the Setup utility. For information about using this program, see “IBM Advanced
Settings Utility program” on page 92.
Using the Setup utility
Use the Setup utility, formerly called the Configuration/Setup Utility program, to
perform the following tasks:
v View configuration information
v View and change assignments for devices and I/O ports
v Set the date and time
v Set the startup characteristics of the server and the order of startup devices
v Set and change settings for advanced hardware features
v View, set, and change settings for power-management features
v View and clear error logs
v Resolve configuration conflicts
Starting the Setup utility
To start the Setup utility, complete the following steps:
1. Turn on the server.
Note: Approximately 3 minutes after the server is connected to ac power, the
power-control button becomes active.
2. When the prompt <F1> Setup is displayed, press F1. If you have set an
administrator password, you must type the administrator password to access the
full Setup utility menu. If you do not type the administrator password, a limited
Setup utility menu is available.
Attention:If you set an administrator password and then forget it, there is no
way to change, override, or remove it. You must replace the system board.
78IBM System x3500 M2 Type 7839: Installation and User’s Guide
3. Select the settings to view or change.
Setup utility menu choices
The following choices are on the Setup utility main menu. Depending on the version
of the firmware, some menu choices might differ slightly from these descriptions.
v System Information
Select this choice to view information about the server. When you make changes
through other choices in the Setup utility, some of those changes are reflected in
the system information; you cannot change settings directly in the system
information.
This choice is on the full Setup utility menu only.
– System Summary
Select this choice to view configuration information, including the ID, speed,
and cache size of the microprocessors, machine type and model of the server,
the serial number, the system UUID, and the amount of installed memory.
When you make configuration changes through other choices in the Setup
utility, the changes are reflected in the system summary; you cannot change
settings directly in the system summary.
– Product Data
Select this choice to view the system-board identifier, the revision level or
issue date of the firmware, the integrated management module and
diagnostics code, and the version and date.
v System Settings
Select this choice to view or change the server component settings.
– Processors
Select this choice to view or change the processor settings.
– Memory
Select this choice to view or change the memory settings. To configure
memory mirroring, select System Settings → Memory, and then select
Memory Channel Mode → Mirroring.
– Devices and I/O Ports
Select this choice to view or change assignments for devices and input/output
(I/O) ports. You can configure the serial ports; configure remote console
redirection; enable or disable integrated Ethernet controllers, the SAS/SATA
controller, SATA optical drive channels, and PCI slots. If you disable a device,
it cannot be configured, and the operating system will not be able to detect it
(this is equivalent to disconnecting the device).
– Power
Select this choice to view or change power capping to control consumption,
processors, and performance states.
– Legacy Support
Select this choice to view or set legacy support.
- Force Legacy Video on Boot
Select this choice to force INT video support, if the operating system does
not support UEFI video output standards.
- Rehook INT 19h
Select this choice to enable or disable devices from taking control of the
boot process. The default is Disable.
Chapter 3. Configuring the server79
- Legacy Thunk Support
Select this choice to enable or disable the UEFI to interact with PCI mass
storage devices that are not UEFI-compliant.
– Integrated Management Module
Select this choice to view or change the settings for the integrated
management module.
- POST Watchdog Timer
Select this choice to view or enable the POST watchdog timer.
- POST Watchdog Timer Value
Select this choice to view or set the POST loader watchdog timer value.
- Reboot System on NMI
Enable or disable restarting the system whenever a nonmaskable interrupt
(NMI) occurs. Enabled is the default.
- Commands on USB Interface Preference
Select this choice to enable or disable the Ethernet over USB interface on
IMM. Enabled is the default.
- Network Configuration
Select this choice to view the system management network interface port,
the IMM MAC address, the current IMM IP address, and host name; define
the static IMM IP address, subnet mask, and gateway address; specify
whether to use the static IP address or have DHCP assign the IMM IP
address; and save the network changes.
- Reset IMM to Defaults
Select this choice to view or reset IMM to the default settings.
– Adapters and UEFI Drivers
Select this choice to view information about the adapters and device drivers in
the server that are compliant with EFI 1.10 and UEFI 2.0.
v Network
Select this choice to view or configure the network options, such as the iSCSI,
PXE, and network devices. There might be additional configuration choices for
optional network devices that are compliant with UEFI 2.1 and later.
v Date and Time
Select this choice to set the date and time in the server, in 24-hour format
(hour:minute:second).
This choice is on the full Setup utility menu only.
v Start Options
Select this choice to view the startup sequence of system devices.,
This choice is on the full Setup utility menu only.
v Boot Manager
Select this choice to view, add, delete, or change the device boot priority, boot
from a file, or select a one-time boot. If the server has Wake on LAN hardware
and software and the operating system supports Wake on LAN functions, you
can specify a startup sequence for the WAKE on LAN functions. For example,
you can define a startup sequence that checks for media in a CD-RW/DVD drive,
then checks the hard disk drive, and then the network adapter.
v System Event Logs
Select this choice to view the system-event log and POST event log. For
information about these logs, see "Event logs" in the Problem Determination andService Guide.
80IBM System x3500 M2 Type 7839: Installation and User’s Guide
Important: If the system-error LED on the front of the server is lit but there are
no other error indications, clear the system-event log and shutdown the server.
Also, after you complete a repair or correct an error, clear the system-event log
to turn off the system-error LED on the front of the server.
– POST Event Viewer
Select this choice to enter the POST event viewer to view the error messages
in the POST event log.
– System Event Log
Select this choice to view the error messages in the system-event log.
– Clear System Event Log
Select this choice to clear the system-event log.
v User Security
Select this choice to set, change, or clear passwords. See “Passwords” on page
82 for more information.
This choice is on the full and limited Setup utility menu.
– Set Power-on Password
Select this choice to set or change a power-on password. For more
information, see “Power-on password” on page 82.
– Clear Power-on Password
Select this choice to clear a power-on password. For more information, see
“Power-on password” on page 82.
– Set Administrator Password
Select this choice to set or change an administrator password. An
administrator password is intended to be used by a system administrator; it
limits access to the full Setup utility menu. If an administrator password is set,
the full Setup utility menu is available only if you type the administrator
password at the password prompt. For more information, see “Administrator
password” on page 84.
Attention:If you set an administrator password and then forget it, there is
no way to change, override, or remove it. You must replace the system board.
– Clear Administrator Password
Select this choice to clear an administrator password. For more information,
see “Administrator password” on page 84.
Chapter 3. Configuring the server81
Passwords
v Save Settings
Select this choice to save the changes that you have made in the settings.
v Restore Settings
Select this choice to cancel the changes that you have made in the settings and
restore the previous settings.
v Load Default Settings
Select this choice to cancel the changes that you have made in the settings and
restore the factory settings.
v Exit Setup
Select this choice to exit from the Setup utility. If you have not saved the
changes that you have made in the settings, you are asked whether you want to
save the changes or exit without saving them.
From the User Security menu choice, you can set, change, and delete a power-on
password and an administrator password. The User Security choice is on the full
Setup utility menu only.
Attention:If you set an administrator password and then forget it, there is no way
to change, override, or remove it. You must replace the system board.
If you set only a power-on password, you must type the power-on password to
complete the system startup and to have access to the full Setup utility menu.
An administrator password is intended to be used by a system administrator; it
limits access to the full Setup utility menu. If you set only an administrator
password, you do not have to type a password to complete the system startup, but
you must type the administrator password to access the Setup utility menu.
If you set a power-on password for a user and an administrator password for a
system administrator, you can type either password to complete the system startup.
A system administrator who types the administrator password has access to the full
Setup utility menu; the system administrator can give the user authority to set,
change, and delete the power-on password. A user who types the power-on
password has access to only the limited Setup utility menu; the user can set,
change, and delete the power-on password, if the system administrator has given
the user that authority.
Power-on password
If a power-on password is set, when you turn on the server, the system startup will
not be completed until you type the power-on password. You can use any
combination of up to seven characters (A - Z,a-z,and0-9)forthepassword.
When a power-on password is set, you can enable the Unattended Start mode, in
which the keyboard and mouse remain locked but the operating system can start.
You can unlock the keyboard and mouse by typing the power-on password.
If you forget the power-on password, you can regain access to the server in any of
the following ways:
v If an administrator password is set, type the administrator password at the
password prompt. Start the Setup utility and reset the power-on password.
Attention:If you set an administrator password and then forget it, there is no
way to change, override, or remove it. You must replace the system board.
82IBM System x3500 M2 Type 7839: Installation and User’s Guide
v Remove the battery from the server and then reinstall it. See the Problem
Determination and Service Guide on the IBM Documentation CD for instructions
for removing the battery.
Chapter 3. Configuring the server83
v Change the position of the power-on password switch (enable switch 2 of the
system board switch block (SW6)) to bypass the power-on password check (see
the following illustration).
Attention:Before you change any switch settings or moving any jumpers, turn
off the server; then, disconnect all power cords and external cables. See the
safety information that begins on page v. Do not change settings or move
jumpers on any system-board switch or jumper blocks that are not shown in this
document.
While the server is turned off, move switch 2 of the switch block (SW6) to the On
position to enable the power-on password override. You can then start the Setup
utility and reset the power-on password. You do not have to return the switch to
the previous position.
The power-on password override jumper does not affect the administrator
password.
Attention:If you set an administrator password and then forget it, there is no
way to change, override, or remove it. You must replace the system board.
Administrator password
An administrator password is intended to be used by a system administrator; it
limits access to the full Setup utility menu. If an administrator password is set, you
must type the administrator password for access to the full Setup utility menu. You
can use any combination of up to seven characters (A - Z,a-z,and0-9)forthe
password.
Attention:If you set an administrator password and then forget it, there is no way
to change, override, or remove it. You must replace the system board.
Using the Boot Selection Menu program
The Boot Selection Menu program is used to temporarily redefine the first startup
device without changing boot options or settings in the Setup utility.
To use the Boot Selection Menu program, complete the following steps:
1. Turn off the server.
2. Restart the server.
84IBM System x3500 M2 Type 7839: Installation and User’s Guide
3. Press F12 (Select Boot Device). If a bootable USB mass storage device is
installed, a submenu item (USB Key/Disk) is displayed.
4. Use the Up Arrow and Down Arrow keys to select an item from the BootSelection Menu and press Enter.
The next time the server starts, it returns to the startup sequence that is set in the
Setup utility.
Starting the backup server firmware
The system board contains a backup copy area for the server firmware. This is a
secondary copy of server firmware that you update only during the process of
updating IBM System x Server Firmware. If the primary copy of the server firmware
becomes damaged, use this backup copy.
To force the server to start from the backup copy, turn off the server; then, place the
UEFI boot recovery JP6 jumper in the backup position (pins 2 and 3).
Use the backup copy of the server firmware until the primary copy is restored. After
the primary copy is restored, turn off the server; then, move the UEFI boot recovery
JP6 jumper back to the primary position (pins 1 and 2).
Using the ServerGuide Setup and Installation CD
The ServerGuide Setup and Installation CD contains a setup and installation
program that is designed for your server. The ServerGuide program detects the
server model and optional hardware devices that are installed and uses that
information during setup to configure the hardware. The ServerGuide program
simplifies operating-system installations by providing updated device drivers and, in
some cases, installing them automatically.
You can download a free image of the ServerGuide Setup and Installation CD or
purchase the CD from the ServerGuide fulfillment Web site at http://www.ibm.com/
systems/management/serverguide/sub.html. To download the free image, click IBM
Service and Support Site.
Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.
The ServerGuide program has the following features:
v An easy-to-use interface
v Diskette-free setup, and configuration programs that are based on detected
hardware
v ServeRAID Manager program, which configures your ServeRAID adapter or
integrated SCSI controller with RAID capabilities
v Device drivers that are provided for the server model and detected hardware
v Operating-system partition size and file-system type that are selectable during
setup
ServerGuide features
Features and functions can vary slightly with different versions of the ServerGuide
program. To learn more about the version that you have, start the ServerGuideSetup and Installation CD and view the online overview. Not all features are
supported on all server models.
Chapter 3. Configuring the server85
The ServerGuide program requires a supported IBM server with an enabled
startable (bootable) CD drive. In addition to the ServerGuide Setup and Installation
CD, you must have your operating-system CD to install the operating system.
The ServerGuide program performs the following tasks:
v Sets system date and time
v Detects the RAID adapter or controller and runs the SAS RAID configuration
program (with LSI chip sets for ServeRAID adapters only)
v Checks the microcode (firmware) levels of a ServeRAID adapter and determines
whether a later level is available from the CD
v Detects installed optional hardware devices and provides updated device drivers
for most adapters and devices
v Provides diskette-free installation for supported Windows operating systems
v Includes an online readme file with links to tips for hardware and
operating-system installation
Setup and configuration overview
When you use the ServerGuide Setup and Installation CD, you do not need setup
diskettes. You can use the CD to configure any supported IBM server model. The
setup program provides a list of tasks that are required to set up your server model.
On a server with a ServeRAID adapter or integrated SCSI controller with RAID
capabilities, you can run the SCSI RAID configuration program to create logical
drives.
Note: Features and functions can vary slightly with different versions of the
ServerGuide program.
When you start the ServerGuide Setup and Installation CD, the program prompts
you to complete the following tasks:
v Select your language.
v Select your keyboard layout and country.
v View the overview to learn about ServerGuide features.
v View the readme file to review installation tips for your operating system and
adapter.
v Start the operating-system installation. You will need your operating-system CD.
Typical operating-system installation
The ServerGuide program can reduce the time it takes to install an operating
system. It provides the device drivers that are required for your hardware and for
the operating system that you are installing. This section describes a typical
ServerGuide operating-system installation.
Note: Features and functions can vary slightly with different versions of the
ServerGuide program.
1. After you have completed the setup process, the operating-system installation
program starts. (You will need your operating-system CD to complete the
installation.)
2. The ServerGuide program stores information about the server model, service
processor, hard disk drive controllers, and network adapters. Then, the program
checks the CD for newer device drivers. This information is stored and then
passed to the operating-system installation program.
3. The ServerGuide program presents operating-system partition options that are
based on your operating-system selection and the installed hard disk drives.
86IBM System x3500 M2 Type 7839: Installation and User’s Guide
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