IBM Europe, Middle East, and Africa Hardware Announcement
ZG09-0254, dated May 19, 2009
IBM System x3400 M2 servers feature fast Intel 1.86
GHz/4.8 GTS/4 MB 2C , or 2.0 GHz/4.8 GTS/4 MB,
2.26 GHz, 2.4 GHz, and 2.53 GHz/5.86 GTS/8 MB 4C
Intel processors, delivering high performance
Table of contents
1At a glance 13 Services
2Overview 13 Technical information
3Key prerequisites 24 Europe considerations
3Planned availability date 24 IBM Electronic Services
4Description 24 Terms and conditions
10 Product positioning 27 Prices
10 Product number 29 Announcement countries
12 Publications
At a glance
The System x3400 M2 servers feature:
• Powerful 2C 1.86 GHz, 4C 2.0 GHz with 4 MB cache, and 2.26 GHz, 2.4 GHz, or
2.53 GHz 4C Intel® Xeon® processors with 8 MB cache
•
2 GB of 1333 MHz DDR3 ECC system memory2, 96 GB maximum
• Eight-port SAS/SATA RAID controller on hot-swap models
• System offers one 670-watt power supply
• Integrated Management Module
• Six PCI slots: five PCI-Express slots, and one PCI 32/33 MHz slot
•
Eleven or seven drive bays: DVD-ROM3, two HH bays for tape drive options, and
eight SFF hot-swap HDDs or four simple-swap HDDs
• Up to 4.0 TB hot-swap SATA disk storage using 1 TB HDDs; or up to 2.4 TB using
300 GB SAS HDDs
• Integrated Broadcom 5709C Dual Port Gigabit Ethernet controller
• 5U tower industry-standard models, rack mount optional
• Six USB ports and one serial ports; one integrated system management; no
mouse; no keyboard; and three RJ45 ports
IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0254
2
IBM is a registered trademark of International Business Machines Corporation
1
Overview
With fixed power, hot-swap cooling fans, and greater systems management control,
the System x3400 M2 servers feature:
• 4.8 GTS or 5.86 GTS Quickpath Interconnect (QPI) support
• Three hot-swap fans standard
• Five PCI-Express card slots (1 x16, 4 x8), one 32-bit/33 MHz card slot
• Integrated dual port Gigabit Ethernet with TCPIP Offload Engine (TOE)
• Hot-swap models with Standard PCI-Express ServeRAID-BR10i for RAID-0, -1,
and -1E support
• Simple-swap/SATA models with SATA controller
• DDR3 ECC RDIMMs, combined with an integrated ECC memory controller in core
logic, that correct many soft and hard single-bit memory errors4, to minimize
disruption of service to LAN clients
• Integrated Management Module (IMM) with an optional upgrade to Remote
Presence function with IMM hardware key option
Powered and scaled for needed business growth
• Powerful 2C 1.86 GHz, 4C 2.0 GHz with 4 MB cache, and 2.26 GHz, 2.4 GHz, or
2.53 GHz 4C Intel Xeon processors with 8 MB cache
•
2 GB of high-speed 1333 MHz ECC memory, 96 GB maximum
• Broadcom 5709C dual Gigabit Ethernet ports and SAS/SATA support
• Eight SFF hot-swap drive bays, four 3.5-inch hot-swap or four simple-swap drive
bays: up to 4.0 TB total capacity using 4 x 1 TB SATA 3.5-inch hot-swap HDD
options; or up to 2.4 TB using 8 x 300 GB 2.5-inch SAS SFF slim-line HDDs;
model dependent
1
2
High availability for around-the-clock business demand
• Integrated management module and support for the IMM hardware key option
• Wake on LAN®
• ECC memory to detect memory double-bit errors and correct memory single-bit
errors
• Integrated memory mirroring
Service and support perfected for needs of business
•
ServerGuidetm, which includes utilities and drivers for assisted installation of
popular network operating systems
• IBM® Director, a powerful, highly integrated systems management software
solution
•
IBM Server support and Web support
•
Three-year, customer replaceable unit (CRU) and on-site6 service, limited
5
warranty7, (7837 machine models only) or
•
One year, customer replaceable unit (CRU), on-site6 service, limited warranty7,
(7836 machine models only)
• Optional warranty service upgrades available
1
GHz and MHz denote the internal and/or external clock speed of the
microprocessor only, not application performance. Many factors affect application
performance.
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2
2
PC3-10600R-999 DDR3 memory. Twelve DIMM slots that enable you to deploy up
to 96 GB of DDR3 SDRAM Registered DIMM memory, with 2, 4 GB memory standard
(model dependent) - 8 GB DIMM optional (post system availability).
3
Actual playback speed varies and is often less than maximum.
4
When referring to HDD or tape backup capacity, GB stands for 1,000,000,000
bytes and TB stands for 1,000,000,000,000 bytes. User capacity may vary
depending on operating environments.
5
Chipkilltm distributes information covered by error correcting code across separate
memory chips. If any chip fails, the data can still be reconstructed from the
remaining chips and the system can continue running.
6
Some programs may not be available in all countries.
7
With respect to on-site service, you may be asked certain diagnostic questions
before a technician is sent.
8
For information on the IBM Statement of Limited Warranty, contact your IBM
representative or reseller. Copies are available upon request.
9
IBM makes no warranties, expressed or implied, regarding non-IBM products and
services that are ServerProven®, including but not limited to implied warranties of
merchantability and fitness for a particular purpose. These products are offered and
warranted solely by third parties.
10
The Microsoft® Windows® Preinstallation Environment software, included as
part of ServerGuide software, may be used for boot, diagnostic, setup, restoration,
installation, configuration, test, or disaster recovery purposes only.
The Microsoft Windows Preinstallation Environment software contains a security
feature that will cause an end user customer's system to reboot without prior
notification to the end user customer after 24 hours of continuous use of
the Microsoft Windows Preinstallation Environment. During routine usage of
ServerGuide, which does not usually require usage of the Microsoft Windows
Preinstallation Environment software for such an extended time period, this
condition should not occur.
The information in IBM announcement letters is subject to change without notice;
consult theIBM Sales Manual or your IBM marketing representative or reseller, for
the most current information regarding IBM products.
Key prerequisites
• Monitor
• Keyboard (only in EMEA and Americas Group)
• Mouse (only in EMEA and Americas Group)
Planned availability date
• IBM System x3400 M2 - June 15, 2009
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These processors are ideal for data-intensive applications that range from data
mining to evolving Web services. Innovative technologies deliver processing speeds
of 2.53 GHz, with performance headroom for unpredictable server workloads and
escalating computing needs.
Intel Xeon processors with 8 MB cache feature Intel NetBurst microarchitecture with
Extended Memory 64 Technology (EM64T), which increases overall throughput via a
faster 1333 MHz system bus and enhanced level 2 cache. These enhancements add
up to a faster response time.
These processor options support SMP applications when installed in the second
processor slot on all System x3400 M2 models with similar processors.
Note: DDR3 ECC RDIMMs, combined with an integrated ECC memory controller,
correct many soft and hard single-bit memory errors and minimize disruption of
service to LAN clients. Chipkill distributes information covered by error correction
coding across separate memory chips; so if any of the chips fail, the data can still be
reconstructed from the remaining chips and the system can continue running.
Increased processor performance coupled with DDR3 memory enables you to
retrieve and process information faster and more efficiently. DDR memory executes
twice the number of operations per cycle than traditional SDRAM memory, effectively
doubling the data exchange rate between memory and processors. For additional
information on CPUs and memory, refer to ZG09-0169, dated March 30, 2009.
ServeRAID controllers supported
• ServeRAID-BR10i SAS/SATA Controller (provides RAID 0,1,1E, standard in hot-
swap models) (44E8689)
• ServeRAID-MR10i SAS/SATA Controller (provides the advanced RAID levels)
(43W4296)
• ServeRAID-MR10is VAULT SAS/SATA Controller (same as MR10i with addition of
encryption technology) (44E8695)
• ServeRAID-MR10M SAS/SATA Controller (connection to external storage devices)
(44E8825)
Remote Presence IMM Upgrade with Royalty (46C7527)
Features and benefits:
• Video compression hardware is built in, eliminating drivers.
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• Faster graphics support makes monitoring and control more efficient.
• Virtual CD enables you to configure and diagnose a server remotely without a visit
System x3400 M2 servers are high-throughput, two-way, SMP-capable network
servers with excellent performance scalability when you add memory and a second
processor. They incorporate powerful Intel Xeon DP processors with QPI. These flipchip DP chipset 36D processors feature advanced transfer L2 caches integrated onto
the processor core and run at the same clock speed as the processor core.
Two processor connectors are standard on the system board to support installation
of a second processor. High-speed, 1333 MHz DDR3 RDIMMs are optimized for 1333
MHz processor-to-memory subsystem performance. The System x3400 M2 servers
use the Intel Tylersburg DP chipset 36D to maximize throughput from processor to
memory, and system I/O buses.
Standard x3400 M2 configurations
Model Processor Cache Memory HDD Interface Mechanical
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• Single full-duplex, Gigabit Ethernet controller that speeds network
communications to LAN clients
The x3400 M2 subsystems are tuned to provide solid system throughput from
processor, to memory, to bus, to disk-intensive I/O. These features, combined
with SMP capability, make the System x3400 M2 servers an excellent choice for a
standalone or clustered general-business application, file, and print server.
High-availability and serviceability features
• One 670-watt power supply to support full configuration for robust high-
availability applications
• Hot-swap HDD bays with SAS connectors or simple-swap HDD bays with native
SATA controller
• SAS or SATA controller to support up to eight internal SAS or four SATA HDD
devices
• DDR3 ECC RDIMMs, combined with an integrated ECC memory controller in core
logic, to correct many soft and hard single-bit memory errors (using memory
mirroring), while minimizing disruption of services to LAN clients
• Memory hardware scrubbing to correct many soft memory errors automatically
without software intervention
• L2 cache processors to improve data integrity and help reduce downtime
• PFA on processors and memory to help alert the system administrator of an
imminent component failure
• Integrated management module (IMM) that supports:
– Fan monitoring and control
– Power supply monitoring
– Temperature monitoring
– Voltage monitoring
– Power on/off, reset sequencing
– LED controls (diagnostics support)
– IPMI capability that allows you to accept commands and send status
– Remote firmware update
– Numeric error logging
• Information LED panel to give visual indications of system health
• Onboard diagnostics LED map that provides error codes, which are explained in
the hardware maintenance manual
• Easy access to system board, adapter cards, processor, and memory
• CPU failure recovery in SMP configurations; generates alerts error logs
Expandability and growth
The System x3400 M2 server is a 5U tower configuration engineered to meet the
compactness of a 5U rack drawer. SVGA video, SAS, and full-duplex Gigabit Ethernet
are integrated on the system board.
Features include:
• System memory expansion to 96 GB (with 8 GB memory DIMMs installed)
• Six adapter card slots: five PCI-Express, one 32-bit/33 MHz slot,
• Eleven drive bays:
– Eight 2.5-inch, or four 3.5-inch HDD, hot-swap drive bays; three 5.25 inch, half-
high device bays
– Internal support for high performance (up to 15,000 rpm) for up to eight SAS/
SATA HDDs and a high-capacity tape backup device
– Up to 2.4 TB of internal data storage, using eight 300 GB SAS HDDs, or 4.0 TB
using four 1 TB SATA hot-swap HDDs
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These servers can handle applications for today and expand for future growth.
Systems management
Integrated Management Module (IMM)
The System x3400 M2 includes an Integrated Management Module (IMM) that
provides industry standard Intelligent Platform Management Interface (IPMI) 2.0compliant systems management. The IMM comes standard, and shares one of the
two onboard Ethernet ports for access. The IMM can be accessed via software that is
compatible with IPMI 2.0 (xCAT, for example).
Features and benefits:
• Monitoring:
– System voltages
– Battery voltage
– System temperatures
• Fan speed control.
• Fan tachometer monitor.
• Good Power signal monitor.
• System ID and planar version detection.
• System power and reset control.
• NMI detection (system interrupts).
• SMI detection and generation (system interrupts).
• Serial port text console redirection.
• System LED control (power, HDD, activity, alerts, and heartbeat).
• An embedded Web server gives you remote control from any standard Web
browser. No additional software is required on the remote administrator's
workstation.
• For users who are accustomed to a command-line interface (CLI), the capability
for the administrator to also use the CLI from a Telnet session, will help to
perform some of the functions that can be performed from the Web server.
• Built-in LAN and serial connectivity that supports virtually any network
infrastructure.
• Multiple alerting functions that warn systems administrators of potential problems
through e-mail, IPMI PETs, and SNMP.
In addition, you can purchase an optional remote presence hardware key for
additional systems management function.
IBM Director
x3400 M2 servers feature IBM Director, a powerful, highly integrated systems
management software solution built on industry standards and designed for ease of
use. Exploit your existing enterprise or workgroup management environments and
use rich security features to access and manage physically dispersed IT assets more
efficiently over the Internet.
Potentially reduces cost through:
• Reduced downtime
• Increased productivity of IT personnel and end users
• Reduced service and support costs
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IBM Director provides integration into leading workgroup and enterprise systems
management environments, via upward integration modules. The advanced
management capabilities built into System x® servers can be accessed from:
• Tivoli® Enterprise and Tivoli NetView®
• Computer Associates CA Unicenter TNG Framework
• NetIQ
• IMM Patrol
• Microsoft SMS
• Intel LANDesk Management Suite
• HP OpenView Network Node Manager
IT administrators can view the hardware configuration of remote systems in detail
and monitor the usage and performance of critical components, such as processors,
HDDs, and memory.
IBM Director includes IBM Director Extensions, a portfolio of server tools that
integrate into the Director framework and work with the integrated systems
management processor to access environmental system information.
The processor supervises the operating system status and the following system
components, and alerts the IT administrator to critical errors:
• Fan monitoring and control; fan status and fan presence are monitored. Fan
speed is controlled and automatically increased to maintain system cooling if
temperature thresholds are exceeded. An alert is generated if:
– Failure occurs or failure is predicted.
– Installation or removal occurs.
– Power supply condition changes for the power supply.
– CPU temperatures are monitored. An alert is generated if (preset) temperature
warning thresholds are exceeded or restored and if critical temperature
thresholds are exceeded. Soft and hard system shutdowns are automatically
initiated if critical temperature thresholds are exceeded.
– CPU and power subsystem voltage thresholds are monitored. An alert is
generated if over or under voltages occur.
– Diagnostics LEDs are illuminated in case of key component errors or failures, to
enable quick local diagnostics and servicing.
The integrated management module supports upgrading to the optionally available
remote presence hardware key for full, out-of-band remote management.
The IT administrator has comprehensive, virtual on-site control of System x servers
and can remotely:
• Access the server almost regardless of the status
• Review displayed detailed system and component information
• View server bootup during POST
• Browse and delete logs of events and errors
• Reset or power cycle the server
• Run diagnostics, SAS/SATA setup, and RAID setup during POST
• Monitor thresholds on server health including:
– Operating system load
– POST time-out
– Voltage
– Temperature
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• Alert critical server events proactively, including PFA on:
– Processors
– Memory
• Define automated actions, such as:
– Send e-mail or a page to an administrator
– Execute a command or program
– Pop up an error message to the Director console
• Monitor flash BIOS
• Monitor and graph the utilization of server resources, such as:
– Memory
– Processor
– HDDs
– Identify potential performance bottlenecks and react to prevent down time
– Monitor, manage, and configure RAID subsystems without taking them offline
Integrated System x Adapter for iSeries , when supported
The System x3400 server is the newest server to be attached to an IBM i5 or
iSeries® server. A new Integrated System x Adapter (1519-200) attaches an
x3400 to connect to an i5 or iSeries server. You can connect the iSeries family
of servers to provide virtual storage, virtual Ethernet, and tape sharing to an
attached x3400 server. You can easily integrate security, backup, and operations of a
Microsoft Windows and OS/400® environment.
Advanced Configuration and Power Interface (ACPI)
This open industry specification defines a flexible and extensible hardware interface
for the system board. Software designers use this specification to integrate power
management features throughout a computer system, including hardware, the
operating system, and application software. This integration enables Windows to
determine which applications are active and handle all of the power management
resources for computer subsystems and peripherals.
World-class support tools and programs
The System x3400 M2 server includes tools and programs designed to make
ownership a positive experience. From the start, IBM programs help you purchase
servers, get them running, and keep them running. IBM can help your company
maintain ownership of technology leadership network servers.
• Warranty: Three years, customer replaceable unit (CRU) and on-site service,
limited warranty; optional warranty service upgrades available.
•
The ServerProven8 program enables you to configure your server confidently
with various devices and operating systems. This Web-based program provides
compatibility information from actual testing of the System x3400 M2 server with
various adapters and devices.
• The ServerGuide CD includes utilities and drivers for assisted installation of
popular network operating systems. Also included is a Broadcom Ethernet CD.
• Electronic support on the Web provides additional support in an easy-to-use
format.
8
IBM makes no warranties, expressed or implied, regarding non-IBM products and
services that are ServerProven, including but not limited to implied warranties of
merchantability and fitness for a particular purpose. These products are offered and
warranted solely by third parties.
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Product positioning
The System x3400 M2 servers are positioned above the entry, one-way, x3200
M2 and below the four-way departmental tower x3500 M2. These servers contain
additional fault tolerance through PCI-E, and support for PCI-X. They also feature
enhanced systems-management control. As universal servers, they are offered in
flexible tower models and can be rack-mounted using a tower-to-rack conversion kit
(special bid only).
With these servers, two segments will be combined into one departmental and
mission-critical space. The System x3400 M2 servers form a compact 5U, twosocket, SMP-capable Xeon processor-based platform designed with integrated highavailability features for mainstream network server applications.
These servers are ideal for clients who require up to two-socket 2.53 GHz/5.86
GTS processing power, significant memory, high availability, and large data-storage
scalability. High-speed memory, 64-bit and 32-bit PCI buses, up to eight SAS/
SATA, hot-swap drive bays, or four SATA simple-swap drive bays and a device bay,
for high-capacity tape drives, make these servers ideal for mainstream network
computing.
Note: Remember a line cord, keyboard, and mouse have to be ordered
separately for each model.
These options can be ordered with the systems.
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Order
Description Number EAN Number
IBM Enhanced Performance Keyboard USB Arabic 40K9585 50-50689-87941-6
IBM Enhanced Performance Keyboard USB Arabic / French 42C0101 50-50689-87942-3
IBM Enhanced Performance Keyboard USB Belgium / French 42C0102 50-50689-87936-2
IBM Enhanced Performance Keyboard USB Belgium / UK 42C0103 50-50689-87937-9
IBM Enhanced Performance Keyboard USB Bulgarian 42C0105 50-50689-87939-3
IBM Enhanced Performance Keyboard USB Czech 42C0107 50-50689-87944-7
IBM Enhanced Performance Keyboard USB Danish 42C0109 50-50689-87946-1
IBM Enhanced Performance Keyboard USB Dutch 42C0110 50-50689-87947-8
IBM Enhanced Performance Keyboard USB French 42C0111 50-50689-87948-5
IBM Enhanced Performance Keyboard USB German 42C0114 50-50689-87951-5
IBM Enhanced Performance Keyboard USB Greek 42C0115 50-50689-87952-2
IBM Enhanced Performance Keyboard USB Hebrew 42C0116 50-50689-87953-9
IBM Enhanced Performance Keyboard USB Hungarian 42C0117 50-50689-87954-6
IBM Enhanced Performance Keyboard USB Iceland 42C0118 50-50689-87955-3
IBM Enhanced Performance Keyboard USB Italy 42C0119 50-50689-87956-0
IBM Enhanced Performance Keyboard USB Norway 42C0123 50-50689-87960-7
IBM Enhanced Performance Keyboard USB Poland 42C0124 50-50689-87961-4
IBM Enhanced Performance Keyboard USB Portugal 42C0125 50-50689-87962-1
IBM Enhanced Performance Keyboard USB Romania 42C0126 50-50689-87963-8
IBM Enhanced Performance Keyboard USB Russian / Cyrillic 42C0128 50-50689-87965-2
IBM Enhanced Performance Keyboard USB Serbian / Cyrillic 42C0129 50-50689-87966-9
IBM Enhanced Performance Keyboard USB Slovak 42C0130 50-50689-87967-6
IBM Enhanced Performance Keyboard USB Swedish / Finnish 42C0131 50-50689-87968-3
IBM Enhanced Performance Keyboard USB Swiss F/G 42C0132 50-50689-87969-0
IBM Enhanced Performance Keyboard USB UK English 42C0133 50-50689-87970-6
IBM Enhanced Performance Keyboard USB US Euro 42C0137 50-50689-87974-4
IBM Enhanced Performance Keyboard USB Turkish 440 42C0138 50-50689-87975-1
IBM Enhanced Performance Keyboard USB Turkish 179 42C0139 50-50689-87976-8
Power Cords
European 10A C13 to CEE 7/7 2.8M Power Cord
Option 39Y7917 50-50689-85276-1
Denmark 10A C13 to DK2-5A 2.8M Power Cord
Option 39Y7918 50-50689-85277-8
Switzerland 10A C13 to SEV 1011 2.8M
Power Cord Option 39Y7919 50-50689-85280-8
Isreal 10A C13 to SI 32 2.8M Power Cord
Option 39Y7920 50-50689-85282-2
Italy 10A C13 to CEE 7/7 2.8M Power Cord
Option 39Y7921 50-50689-85281-5
South Africa 10A C13 to SABS 164/1 2.8M Power
Cord Option 39Y7922 50-50689-85278-5
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11
United Kingdom 10A C13 to BS 1363 2.8M Power
Cord Option 39Y7923 50-50689-85279-2
Universal Jumper Cord - 1.5 m 39Y7937 50-50689-85287-7
IEC C13 to C20 2.5M Power Jumper Cord
Option
39Y7938 50-50689-85290-7
Publications
The following publications and CD-ROMs are shipped with the x3400 M2 servers:
• The System x3400 M2 Installation Guide contains an introduction to the computer,
installation and setup, installing options, reference information, and problem
determination. The installation guide has easy-to-use text and pictorials to enable
you to quickly set up the System x3400 M2 server.
• The ServerGuide CD contains drivers to support the System x3400 M2 servers. In
addition, it includes a set of easy-to-use utilities for assisted installation via CD of
several popular network operating systems.
• A Publications CD and a Broadcom Ethernet Driver CD are included.
• IBM Director systems management software is included.
Note: Software versions, features, and functions shipped with these systems may
change as new releases become available or may be discontinued at any time.
The x3400 M2 Installation Guide and Hardware Maintenance Manual
The IBM Systems Information Center provides you with a single information center
where you can access product documentation for IBM systems hardware, operating
systems, and server software. Through a consistent framework, you can efficiently
find information and personalize your access. The IBM Systems Information Center
is at
The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items. Extensive
search facilities are provided, as well as payment options via credit card. A large
number of publications are available online in various file formats, which can
currently be downloaded free of charge.
Supplemental information and publications
• System x3400 M2 Installation Guide
• Documentation CD:
– Option Installation Guide
– Installation Guide
– User's Guide
– Hardware Maintenance Manual and Troubleshooting Guide
All of these publications are available at
http://www-03.ibm.com/systems/x/
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12
Displayable softcopy publications
The product books are offered in displayable softcopy form. The displayable manuals
are part of the basic machine-readable material at no charge. The files are shipped
on the CD-ROM.
Source file publications
The product books are offered in source file form as a no charge feature. The source
files are shipped on the same media type as the basic machine-readable material.
These files can be used with the BookMaster® and DCF-licensed programs to create
unmodified printed copies of the manuals. The source files can also be used with the
BookManager® BUILD licensed program to create unmodified displayable softcopy
manuals. Terms and conditions for use of the machine-readable files are shipped
with the files.
Services
Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications,
and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT
infrastructure to be an On Demand Business. They can help you integrate your highspeed networks, storage systems, application servers, wireless protocols, and an
array of platforms, middleware, and communications software for IBM and many
non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
http://www.ibm.com/services/
For details on available IBM Business Continuity and Recovery Services, contact your
IBM representative or visit
http://www.ibm.com/services/continuity
For details on education offerings related to specific products, visit
http://www.ibm.com/services/learning/index.html
Select your country, and then select the product as the category.
System management Standard11 Standard11 Standard
Ethernet controllers 10/100/1000 Mb 10/100/1000 Mb 10/100/1000 Mb
SATA DVD 1 1 1
Power supply 670 W12 670 W12 670 W12
Number standard 1 1 1
Hot-swap No No No
Redundant power No No No
10
11
12
9
10
11
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Auto restart Yes Yes Yes
9
Twelve DIMM slots that enable you to deploy up to 96 GB of DDR3 SDRAM
Registered DIMM memory, with 2, 4 GB memory standard (model dependent) 8 GB
DIMM optional (post system availability).
10
Drive bays provide 4.0 TB total using 1 TB SATA HS HDD options or 2.4 TB total
using 300 GB SFF SAS HDD options, or 3.0 TB using 750GB SS SATA HDD, machine
dependent.
11
These systems contain an integrated system management processor that
provides a set of monitoring and alert features. Refer to the Description section for
details.
12
The 670-watt power supply is designed to support systems when fully configured.
Dimensions
Tower
• Width: 218.0 mm (8.5 in)
• Depth: 767.0 mm (27.6 in)
• Height: 440.0 mm (17.31 in)
• Weight: 20.00 kg (44 lb) (minimum configuration)
• Weight: 35.00 kg (77 lb) (maximum configuration)
Rack
• Width: 424.0 mm (16.7 in)
• Depth: 702.0 mm (27.6 in)
• Height: 218.0 mm (8.5 in)
• Weight: 20.00 kg (44 lb) (minimum configuration)
• Weight: 31.00 kg (68.2 lb) (maximum configuration)
• Btu output: full configuration - 2788 Btu/hr (817 watts)
• Acoustical noise emission levels:
– 5.5 bels (idling)
– 6.0 bels (operating)
Note: The noise emission level stated is the declared (upper limit) sound power
level, in bels, for a random sample of machines. All measurements made in
accordance with ISO 7779 and reported in conformance with ISO 9296.
These servers are intended for use as floor-standing servers and are tested and
designed to operate in a horizontal position. These servers can also be used as a
rack model with the optional rack install kit.
Standards
These systems support or comply with the following standards:
IBM Europe, Middle East, and Africa
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• Hardware-enabled to meet the International Organization for Standardization
(ISO) 9241, Part 3
Equipment approvals and safety
• CE Mark (EN55022 Class A, EN60950-1, EN55024, EN61000-3-2, and
EN61000-3-3)
• CISPR 22, Class A
• TUV-GS EN60950-1 /IEC60950-1,EK1-ITB2000)
• Russia/GOST ME01, IEC-60950-1, GOST R 51318.22-99, GOST R 51318.24-99,
GOST R 51317.3.2-99, GOST R 51317.3.3-99
• IEC 60950-1 (CB Certificate and CB Test Report)
Physical specifications
System x3400 M2
Approximate Shipping dimensions and weight for rack models:
Single Pack Dimensions L 27.4 x W 16.7 x H 8.6 in
Single Pack Weight 42 lbs
Quantity per Pallet 3
Pallet Load Dimensions L 47.25 x W 39.4 x H 32.5 in
Pallet Load Weight 126.4 lbs
Estimated Safe Stacking 4 high
Approximate Shipping dimensions and weight for tower models:
Single Pack Dimensions L 29.4 x W 8.6 x H 17.31 in
Single Pack Weight 42 lbs
Quantity per Pallet 3
Pallet Load Dimensions L 47.25 x W 39.4 x H 32.5 in
Pallet Load Weight 126.4 lbs
Estimated Safe Stacking 4 high
Operating environment
Rack
• Width: 424.0 mm (16.7 in)
• Depth: 702.0 mm (27.6 in)
• Height: 218.0 mm (8.6 in)
• Weight: 20 kg (44 lb) (minimum configuration)
• Weight: 31 kg (68.2 lb) (maximum configuration)
To assure installability and serviceability in non-IBM industry-standard racks,
review the installation planning information for any product-specific installation
requirements.
• Environment Temperature:
– Server on: 10° C to 35° C (50° F to 95° F); altitude: 0 to 915 m (3000 ft)
– Server on: 10° C to 32° C (50° F to 90° F); altitude: 915 m (3000 ft) to 2134 m
(7000 ft)
– Server on: 10° C to 28° C (50° F to 83° F); altitude: 2134 m (7000 ft) to 3050
m (10000 ft
– Server off: 5° C to 45° C (41.0° F to 113° F)
– Shipping: -40° C to 60° C (-40° F to 140° F)
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• Humidity:
– Server on: 20% to 80% , Max. Dew Point 21 degrees C, Max. rate of change 5°
C/hr
– Server off: 8% to 80%,, Max. Dew Point 27° C
• Maximum altitude: 2,134 m (7,000 ft)
Hardware requirements
For attended installation of an operating system, this server requires a compatible:
• Keyboard (only in EMEA and AG)
• Mouse (only in EMEA and AG)
• HDD
• Display ( C117, T115, T117 or equivalent)
Unattended or remote installation may be performed without requiring some or
all of these components. Review your unattended software installation program
information for specific hardware configuration requirements.
For service, the server requires a compatible:
• Keyboard (only in EMEA and AG)
• Mouse (only in EMEA and AG)
• HDD
• Display (E51, E54, E74, G78, LCD, or equivalent)
When having the unit serviced, plan to have these components attached to your
server either directly or indirectly via a console switch.
Software requirements
Programming requirements
The following network operating systems are supported in the x3400 M2 server:
Microsoft - Windows Server 2003, Standard Edition
- Windows Server 2003, Enterprise Edition
- Windows Server 2003, Web Edition
- Windows Server 2008, Standard Edition
- Windows Server 2008, Enterprise Edition
- Windows Server 2008, Web Edition
- Microsoft Viridian Virtualization (64 bit)
VMware - VMWare ESX Server 3.5
Linux® - Red Hat Enterprise Linux 4 AS for x86
Red Hat Enterprise Linux 4 AS for
AMD64/EM64T
Red Hat Enterprise Linux 4 ES for x86
Red Hat Enterprise Linux 4 ES for
AMD64/EM64T
Red Hat Enterprise Linux 4 WS for x86
Red Hat Enterprise Linux 4 WS for
AMD64/EM64T
SUSE Linux Enterprise Server 10 for x86
SUSE Linux Enterprise Server 10 for AMD64/EM64T
Red Hat Enterprise Linux 5 Server Edition
Red Hat Enterprise Linux 5 Server x64 Edition
Red Hat Enterprise Linux 5 Server Edition
with Xen
Red Hat Enterprise Linux 5 Server with Xen x64
Edition
SUSE Linux Enterprise Server 10 with Xen
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for x86
SUSE Linux Enterprise Server 10 with Xen for
AMD64/EM64T
Note: Certification is planned for these operating systems. For additional
information on support, certification, and versions on network operating systems,
visit
http://www.ibm.com/us/compat
Compatibility
The System x3400 M2 server systems contain licensed system programs that
include set configuration, set features, and test programs. System BIOS is loaded
from a "flash" EEPROM into system memory. This BIOS provides instructions and
interfaces designed to support the standard features of the x3400 server and to
maintain compatibility with many current software programs.
To view detailed information on the Internet about IBM and non-IBM devices,
adapters, software, and network operating systems supported with x3400 M2
servers, visit
Contact your IBM representative or IBM Business Partner, or refer to the IBM SalesManual for information on the compatibility of hardware and software for x3400 M2
servers. The Sales Manual is updated periodically as new features and options are
announced that support these servers.
Limitations
• The System x3400 M2 servers support a maximum of 96 GB of system memory
when you add an 8 GB memory DIMM in each of the twelve DIMM slots2. All
supported system memory is addressable through direct memory access (DMA).
The x3400 M2 server supports 1 GB, 2 GB, 4 GB, and 8 GB DDR3 ECC RDIMMs
which are synchronized with processor QPI bandwidth. Refer to the Planning
information section for supported memory options.
• Mixing microprocessors of different speeds or cache size is not supported.
• Use the version of ServerGuide shipped with the system, or a later version, to
load software and drivers. Earlier versions of ServerGuide may not be compatible
with the server.
2
PC3-10600R-999 DDR3 memory. Twelve DIMM slots that enable you to deploy up
to 96 GB of DDR3 SDRAM Registered DIMM memory, with 2, 4 GB memory standard
(model dependent) - 8 GB DIMM optional (post system availability).
User group requirements
This announcement satisfies or partially satisfies requirements from one or more of
the worldwide user group communities. Groups include COMMON, COMMON Europe,
Guide Share Europe (GSE), InterAction (Australia/New Zealand), Japan Guide Share
(JGS), and SHARE Inc.
Planning information
Customer responsibilities
Customer setup
The x3400 M2 servers are designated as customer setup. Customer setup
instructions are shipped with systems and options.
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Bay configuration
The server contains 11 (or seven) drive bays. The four 3.5-inch or eight 2.5-inch
hot-swap bays are located on the lower half of System x 3400 M2 tower models.
These bays are ready for various supported hot-swap or simple-swap drive option
installation. The three bays on the top portion of tower models are designed
primarily for removable media devices. One bay contains the SATA DVD drive,
while the remaining two 5.25-inch half-high bays can support tape backup or other
devices.
ServeRAID-BR10i is a standard offering on hot-swap models.
The SATA DVD is cabled directly to the SATA port.
External SAS attachment
In the configurations where an external SAS device attachment is required, a
support SAS adapter is required.
External serial attachment
To attach an external serial cable RS-232, use the serial connector at the rear of the
system.
* Twelve DIMM slots that enable you to deploy up to 96 GB of DDR3 SDRAM
Registered DIMM memory, with 2, 4 GB memory standard (model dependent) 8 GB
DIMM optional (post system availability).
Power supply requirements
These models contain one 670-watt fixed power supply. One power supply has
enough power to supply a fully loaded box. If redundancy is required, you should
install additional power supply to ensure sufficient power will be available. A fault
light illuminates when a power supply fails.
Optional rack installations
These models are optionally installable as rack units and are designed so they can
be installed in an industry-standard 19-inch rack cabinet such as the NetBAY42
or NetBAY25. The x3400 M2 server system requires a rack mount kit for rack
installation. In addition, it can also be installed in the deeper NetBAY42 ER.
If you choose not to use an IBM rack, the cabinet must meet EIA-310-D standards
for mounting flanges and hole clearances with front to rear mounting of 70 - 73 cm
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(27.5 - 28.5 in). The rack must provide sufficient room in front of the forward EIA
flange to allow for bezel attachment. The standard for 310-D suggests 49 mm (1.9
in) clearance. It must also provide adequate room at the rear of the rack, behind the
rear flange for cable management; the System x3400 server requires approximately
16.6 cm (6.5 in) in this space.
The rack should include perforated front and rear doors and must not prevent the
flow of cool air into or out of the rack. The weight handling capacity of the rack is
22.7 kg (50 lb). Finally, the rack must provide proper stabilization so that the rack
does not become unstable when servers are pulled out of service.
Cable orders
Broadcom 5709C 10/100/1000 Mbps, full-duplex dual Gigabit Ethernet PCI-Express
controllers, standard with the x3400 M2 servers, are connected directly to one
independent RJ-45 connectors. The RJ-45 connectors provide a 10BaseT, 100BaseTX, or 1000Base-TX interface for connecting twisted-pair cable to the Ethernet
network. Cabling is not included with the server. To connect the Ethernet controller
to a repeater or switch, use a UTP cable with RJ-45 connectors at both ends. For
100/1000 Mbps operation, Category 5 cabling must be used. For 10 Mbps operation,
Category 3, or better, cabling must be used.
There are no additional cabling requirements, other than for system power,
keyboard, mouse, and monitor connections.
Installability
The System x3400 M2 server requires about 30 minutes for installation. Installation
includes unpacking, setting up, and powering on the system. Additional time is
required to install an operating system, additional adapters, or features.
Packaging
Product Package Description Boxes
System x3400 M2 System Unit Carton 1
Contents:
System Unit
System x3400 M2 Country Kit Carton
Contents:
- Machine type 7836/7837 x3400 M2 Ship Group
- Important Notices Flyer
- Machine type 7836/7837 x3400 M2 Doc Browser
- Director V5.20.3 CD
- Ethernet V T4.6.13 CD
The system is shipped as a single package. The country kit carton is contained inside
the top portion of the system unit carton.
Supplies
For end users
System x3400 M2 servers can be purchased through dealers worldwide.
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Security, auditability, and control
This product uses the security and auditability features of host hardware, host
software, application software.
It is a customer's responsibility to ensure that the server is secure to prevent
sensitive data from being removed.
The customer is responsible for evaluation, selection, and implementation of security
features, administrative procedures, and appropriate controls in application systems
and communications facilities.
Global Technology Services
Contact your IBM representative for the list of selected services available in your
country, either as standard or customized offerings, for the efficient installation,
implementation, and/or integration of this product.
General product/system description
The x3400 M2 systems are enterprise LAN servers using industry- standard
architectures. They contain a 32-bit and 64-bit PCI bus architecture:
• A 32-bit PCI bus supports data transfer rates of up to 132 MB/s and runs at 33
MHz clock speeds.
• A 64-bit PCI-E bus supports data transfer rates of up to 1.0 GB/s and runs at 133
MHz clock speed.
These servers contain either a Intel 2C 1.86 GHz/4.8 GTS-4MB Intel Xeon processor,
a 2.0 GHz/4.8 GTS-4MB 4C processor, a 2.26 GHz/ 5.86 GTS-8MB 4C processor, a
2.4 GHz/5.86 GTS-8MB 4C processor or a 2.53 GHZ/5.86 GTS-8MB 4C processor
with up to a 10.5 Gb/s data bus to the system.
Additional standard features include 2 GB of system memory, integrated Gigabit
Ethernet and either a eight port SAS/SATA controller, or four-port native SATA
controller, an integrated management module, an SVGA video controller with 16 MB
of video memory, and a SATA DVD-ROM drive.
Model configurations
SCSI
Model Xeon Processor Memory HDD Interface Mechanical
7836-12x 1.86 GHz/4.8 GTS/4 MB 2 GB open bay S/S SATA Tower
7837-12x 1.86 GHz/4.8 GTS/4 MB 2 GB open bay S/S SATA Tower
7836-14x 1.86 GHz/4.8 GTS/4 MB 2 GB open bay HS SFF SAS/SATA Tower
7837-14x 1.86 GHz/4.8 GTS/4 MB 2 GB open bay HS SFF SAS/SATA Tower
7836-22x 2.0 GHz/4.8 GTS/4 MB 2 GB open bay S/S SATA Tower
7837-22x 2.0 GHz/4.8 GTS/4 MB 2 GB open bay S/S SATA Tower
7836-24x 2.0 GHz/4.8 GTS/4 MB 2 GB open bay HS SAS/SATA Tower
7837-24x 2.0 GHz/4.8 GTS/4 MB 2 GB open bay HS SAS/SATA Tower
7836-32x 2.26 GHz/5.86 GTS/8 MB 2 GB open bay S/S SATA Tower
7837-32x 2.26 GHz/5.86 GTS/8 MB 2 GB open bay S/S SATA Tower
7836-34x 2.26 GHz/5.86 GTS/8 MB 2 GB open bay HS SFF SAS/SATA Tower
7837-34x 2.26 GHz/5.86 GTS/8 MB 2 GB open bay HS SFF SAS/SATA Tower
7836-42x 2.4 GHz/5.86 GTS/8 MB 2 GB open bay S/S SATA Tower
7837-42x 2.4 GHz/5.86 GTS/8 MB 2 GB open bay S/S SATA Tower
7836-44x 2.4 GHz/5.86 GTS/8 MB 2 GB open bay HS SAS/SATA Tower
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7837-44x 2.4 GHz/5.86 GTS/8 MB 2 GB open bay HS SAS/SATA Tower
7836-52x 2.53 GHz/5.86 GTS/8 MB 2 GB open bay HS SFF SAS/SATA Tower
7837-52x 2.53 HGz/5.86 GTS/8 MB 2 GB open bay HS SFF SAS/SATA Tower
Note: EMEA x=G
• The x3400 M2 can be upgraded to SMP by adding a second processor of the same
type, speed, and cache size.
• System memory can be expanded to 96 GB by installing a 8 GB ECC RDIMM
option in each of the twelve memory DIMM sockets
2
• These models contain eight hot-swap bays or four simple-swap drive bays and are
shipped without HDDs to allow customers or remarketers to configure the server
to meet various storage requirements depending upon the application.
The x3400 M2 provides eight (or four) storage expansion bays, and six PCI
expansion slots. The models come with one standard 670 watt power supply for
robust applications.
• The eleven (or seven) bays consist of four, 3.5-inch hot-swap SAS/SATA drive
bays, or (eight 2.5-inch simple-swap SAS drive bays), three 5.25-inch half-high
drive bays, allowing access to removable media devices.
• System x3400 M2 contains six, PCI/PCI-E expansion slots:
– Slot 1 : PCIe2 x8 : PCI-E x8 slot with x8 lanes (Gen2, from IOH) support
– Slot 2 : PCIe2 x16 (8,1) : PCI-E x16 slot with x8 lanes (Gen2, from IOH)
support
– Slot 3 : PCIe2 x8 (4,1) : PCI-E x8 slot with x4 lanes (Gen2, from IOH) support
– Slot 4 : PCIe2 x8 (4,1) : PCI-E x8 slot with x4 lanes (Gen2, from IOH) support
– Slot 5 : PCIe2 x8 : PCI-E x8 slot with x8 lanes (Gen2, from IOH) support
– Slot 6 : PCI-32 : PCI-32 slot with 32bit/33MHz (from ICH-10) support
– Optional extender board supports 2-PCI-X or one PCI-E x4 slot
The x3400 M2 standard features include:
• A 4.8 GTS QPI with Intel E5502 2C processor, Intel E5504 processor 4C with 4 MB
cache and a 5.86 GTS QPI with Intel E5520, E5530, E5540 processor 4C with 8
MB cache
• Second socket for Intel Xeon processor
• Memory subsystem consists of ECC DDR3 RDIMMs 1333 MHz with an ECC memory
controller
• DDR3 ECC RDIMMs, combined with an integrated ECC memory controller, corrects
many soft and hard single-bit memory errors, and minimizes disruption of service
to LAN clients
• An SVGA controller with 16 MB video memory
• An integrated management module
• Dual channel, SAS/SATA controller or native SATA controller
– Three RJ-455 connectors; one 10/100 RJ45 for iMM and two for Ethernet
connectors
– Two high speed serial/asynchronous port, (NS16550A compatible)
– Two USB (front) and four USB (rear) ports, one internal USB port
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Note: The Xeon GHz speed is the internal processor speed. External processor
operations to system memory run at 1333 MHz.
2
PC3-10600R-999 DDR3 memory. Twelve DIMM slots that enable you to deploy up
to 96 GB of DDR3 SDRAM Registered DIMM memory, with 2, 4 GB memory standard
(model dependent) - 8 GB DIMM optional (post system availability).
Europe considerations
NLS support is provided for many of the System x3400 M2 components in the
following languages: U.S. English, Worldwide English (U.K.), French, German,
Italian, Spanish, and Japanese.
The NLS support includes national language keyboard support, multilingual
nomenclature, and translated documentation as required by the individual countries.
IBM Electronic Services
IBM has transformed its delivery of hardware and software support services to
help you achieve higher system availability. Electronic Services is a Web-enabled
solution that offers an exclusive, no-additional-charge enhancement to the service
and support available for IBM servers. These services are designed to provide
the opportunity for greater system availability with faster problem resolution
and preemptive monitoring. Electronic Services comprises two separate, but
complementary, elements: Electronic Services news page and Electronic Services
Agent.
The Electronic Services news page is a single Internet entry point that replaces the
multiple entry points traditionally used to access IBM Internet services and support.
The news page enables you to gain easier access to IBM resources for assistance in
resolving technical problems.
The Electronic Service Agenttm is no-additional-charge software that resides on
your server. It monitors events and transmits system inventory information to IBM
on a periodic, client-defined timetable. The Electronic Service Agent automatically
reports hardware problems to IBM. Early knowledge about potential problems
enables IBM to deliver proactive service that may result in higher system availability
and performance. In addition, information collected through the Service Agent is
made available to IBM service support representatives when they help answer your
questions or diagnose problems. Installation and use of IBM Electronic Service Agent
for problem reporting enables IBM to provide better support and service for your
IBM server.
To learn how Electronic Services can work for you, visit
http://www.ibm.com/support/electronic
Terms and conditions
To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or
IBM.
Warranty period
• System x3400 M2 7836 - One year
• System x3400 M2 7837 - Three years
• Optional features - One year
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Optional IBM features initially installed in an IBM machine carry the same warranty
period as the machine. If installed after the initial machine installation, they carry
the balance of the machine warranty or the optional feature warranty, whichever is
greater.
The following has been designated as consumable or supply item and is, therefore,
not covered by this warranty:
• Battery
Warranty service
If required, IBM provides repair or exchange service, depending on the type of
warranty service specified below for the machine. IBM will attempt to resolve your
problem over the telephone or electronically by access to an IBM Web site. Certain
machines contain remote support capabilities for direct problem reporting, remote
problem determination, and resolution with IBM. You must follow the problem
determination and resolution procedures that IBM specifies. Following problem
determination, if IBM determines On-site Service is required, scheduling of service
will depend upon the time of your call, machine technology and redundancy,
and availability of parts. Service levels are response-time objectives and are not
guaranteed. The specified level of warranty service may not be available in all
worldwide locations. Additional charges may apply outside IBM's normal service
area. Contact your local IBM representative or your reseller for country- and
location-specific information.
The type of service is Customer Replaceable Unit (for example, keyboard, mouse,
speaker, memory, or hard disk drive) Service and On-site Service.
Customer Replaceable Unit (CRU) Service
IBM provides a replacement CRU to you for you to install. CRU information and
replacement instructions are shipped with your machine and are available from
IBM at any time on your request. A CRU is designated as being either a Tier 1
(mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified
in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your
request, you will be charged for the installation. You may install a Tier 2 CRU
yourself or request IBM to install it, at no additional charge, under the type of
warranty service specified below, On-site Service.
Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery.
IBM specifies in the materials shipped with a replacement CRU whether a defective
CRU must be returned to IBM. When return is required, return instructions and a
container are shipped with the replacement CRU, and you may be charged for the
replacement CRU if IBM does not receive the defective CRU within 15 days of your
receipt of the replacement.
The following parts have been designated as Tier 1 CRUs:
• System foot kit (rear)
• System foot kit (front)
• Blank filler li.EMC shield kit
• SS EMC Plate Kit
• EMC shield 4x3.5
• 3.5-inch HS EMC Kit
• Cable bracket asm
• Hard disk drive
• Hot-swap fan cage asm
• Hot-swap power supply
• Fan cage/guide arm Asm
• Lift handle kit
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• Opt wheel USB
• Cover Top/side
• Side cover asm
• Bottom cover
• Front bezel asm
• 120mm Fan Asm
• DDR3-1333 Memory
• Memory expansion card
• Optical drive
• PCI adapter
• PCI divider
• Power cord
• Service label
• Service processor
• Rack bezel asm
• Air duct
• Key card asm
• W2008 CDs
• Keyboards
• USB/Lightpath cable bracket asm
On-site Service
This provides On-site Repair, 9 hours per day, Monday through Friday excluding
holidays, NBD response. IBM or your reseller will repair the failing machine at your
location and verify its operation. You must provide a suitable working area to allow
disassembly and reassembly of the IBM machine. The area must be clean, well lit,
and suitable for the purpose. On-site Service is not available in all countries, and
some countries have kilometer or mileage limitations from an IBM service center. In
those locations where On-site Service is not available, the normal in-country service
delivery is used.
International Warranty Service
International Warranty Service (IWS) is available in selected countries or regions.
The warranty service type and the service level provided in the servicing country
may be different from that provided in the country in which the machine was
purchased.
Under IWS, warranty service will be provided with the prevailing warranty service
type and service level available for the IWS-eligible machine type in the servicing
country, and the warranty period observed will be that of the country in which the
machine was purchased.
To determine the eligibility of your machine and to view a list of countries where
service is available, visit
For more information on IWS, refer to Services Announcement ZS01-0168, dated
September 25, 2001.
Licensing
Programs included with this product are licensed under the terms and conditions of
the License Agreements that are shipped with the system.
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IBM hourly service rate classification
Two
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the
instructions IBM provides with the machine.
Licensed machine code
IBM Machine Code is licensed for use by a customer on the IBM machine for
which it was provided by IBM under the terms and conditions of the IBM License
Agreement for Machine Code, to enable the machine to function in accordance with
its specifications, and only for the capacity authorized by IBM and acquired by the
customer. You can obtain the agreement by contacting your IBM representative or
visiting
IBM may release changes to the Machine Code. IBM plans to make the Machine
Code changes available for download from the IBM System x technical support Web
site
http://www-304.ibm.com/systems/support
If the machine does not function as warranted and your problem can be resolved
through your application of downloadable Machine Code, you are responsible for
downloading and installing these designated Machine Code changes as IBM specifies.
If you would prefer, you may request IBM to install downloadable Machine Code
changes; however, you may be charged for that service.
For all local charges, contact your IBM representative.
ServicePac for Warranty and Maintenance Options
The announced products are also eligible for ServicePac® for Warranty upgrades.
These ServicePacs provide a higher level of service than that provided under the
basic IBM machine warranty.
IBM Business Partners and Distribution Channels
ServicePacs can be purchased from IBM Business Partners and are specific to the
machines/products listed.
System x3400 ServicePac Ordering
Servicepac Offering Number Part Number
7836
3yr On-site Repair PC1126 e-ServicePac - 68Y5322
9hr x 5 days NBD Resp Target
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3yr On-site Repair PC1127 e-ServicePac - 68Y5323
9hr x 5 days 4hr Resp Target
3yr On-site Repair PC1128 e-ServicePac - 68Y5324
24hr x 7 days 4hr Resp Target
4yr On-site Repair PC1129 e-ServicePac - 68Y5325
9hr x 5 days 4hr Resp Target
4yr On-site Repair PC1130 e-ServicePac - 68Y5326
24hr x 7 days 4hr Resp Target
5yr On-site Repair PC1131 e-ServicePac - 68Y5327
9hr x 5 days 4hr Resp Target
5yr On-site Repair PC1132 e-ServicePac - 68Y5328
24hr x 7 days 4hr Resp Target
7837
3yr On-site Repair PC1133 e-ServicePac - 68Y5329
9hr x 5 days 4hr Resp Target
3yr On-site Repair PC1134 e-ServicePac - 68Y5330
24hr x 7 days 4hr Resp Target
4yr On-site Repair PC1135 e-ServicePac - 68Y5331
9hr x 5 days 4hr Resp Target
4yr On-site Repair PC1136 e-ServicePac - 68Y5332
24hr x 7 days 4hr Resp Target
5yr On-site Repair PC1137 e-ServicePac - 68Y5333
9hr x 5 days 4hr Resp Target
5yr On-site Repair PC1138 e-ServicePac - 68Y5334
24hr x 7 days 4hr Resp Target
Announcement countries for ServicePacs
Announcement is restricted to the following countries:
IBM Announcement Letter No. ZS06-0105 dated February 17, 2006. Refer to the
final section for details of availability and limitations, if applicable.
Maintenance
The products in this document are also covered by Maintenance Agreements and
ServiceSuitetm contracts.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to
assist them in acquiring IT solutions. Offerings include financing for IT acquisition,
including hardware, software, and services, from both IBM and other manufacturers
or vendors. Offerings (for all customer segments: small, medium, and large
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enterprise), rates, terms, and availability can vary by country. Contact your local
IBM Global Financing organization or visit
http://www.ibm.com/financing
IBM Global Financing offerings are provided through IBM Credit LLC in the United
States, and other IBM subsidiaries and divisions worldwide to qualified commercial
and government customers. Rates are based on a customer's credit rating, financing
terms, offering type, equipment type, and options, and may vary by country. Other
restrictions may apply. Rates and offerings are subject to change, extension, or
withdrawal without notice.
Financing solutions from IBM Global Financing can help you stretch your budget
and affordably acquire the new product. But beyond the initial acquisition, our endto-end approach to IT management can also help keep your technologies current,
reduce costs, minimize risk, and preserve your ability to make flexible equipment
decisions throughout the entire technology life cycle.
For more financing information, please visit
http://www.ibm.com/financing
Announcement countries
All European, Middle Eastern, and African countries.
Trademarks
Intel and Xeon are registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
ServerGuide, Chipkill, Electronic Service Agent and ServiceSuite are trademarks of
IBM Corporation in the United States, other countries, or both.
Wake on LAN, IBM, ServerProven, System x, Tivoli, NetView, iSeries, OS/400,
BookMaster, BookManager and ServicePac are registered trademarks of IBM
Corporation in the United States, other countries, or both.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the
United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
Other company, product, and service names may be trademarks or service marks of
others.
Terms of use
IBM products and services which are announced and available in your country
can be ordered under the applicable standard agreements, terms, conditions,
and prices in effect at the time. IBM reserves the right to modify or withdraw this
announcement at any time without notice. This announcement is provided for
your information only. Reference to other products in this announcement does not
necessarily imply those products are announced, or intend to be announced, in your
country. Additional terms of use are located at
http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM
representative or reseller, or visit the IBM worldwide contacts page
http://www.ibm.com/planetwide/
IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0254
IBM is a registered trademark of International Business Machines Corporation
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