IBM System Storage TS7600 ProtecTIER, System Storage TS7650G ProtecTIER Installation Roadmap Manual

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IBM Sys te m Sto rage TS7600 with ProtecTIER

Installation Roadmap Guide

fortheTS7650G(3958DD3-Gateway)

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GC53-1154-08

IBM Sys te m Sto rage TS7600 with ProtecTIER

Installation Roadmap Guide

fortheTS7650G(3958DD3-Gateway)

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GC53-1154-08

Note:

Before using this information and the product it supports, be sure to read the general information in the "Safety and environmental notices" and "Notices" sections of this publication.

This edition applies to the TS7650G and to all subsequent releases and modifications until otherwise indicated in new editions.

This edition replaces GC53–1154–06

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Figures ..............vii

Tables ...............ix

Safety and Environmental notices . . . xi

Safety notices ..............xi

Powercords..............xii

Environmental notices ..........xiii

Safety, danger, caution notices and

labels ...............xv

D001................xvi

D002................xvi

D003................xvi

D004................xvi

D005................xvi

D006................xvii

D008................xvii

C001................xvii

C002................xviii

C003................xviii

C005................xviii

C007................xviii

C009................xix

C013................xix

C014................xix

C018................xix

C021................xix

C022................xix

C023.................xx

C026.................xx

C027.................xx

C028.................xx

C029.................xx

C030.................xx

C031................xxi

C032................xxi

C033................xxi

R001 Part 1 of 2 ............xxii

R001 Part 2 of 2 ............xxii

R002 ................xxiii

L001 ................xxiv

L002 ................xxiv

L003 ................xxiv

L004 ................xxv

L005 ................xxvi

L009 ................xxvi

L013 ................xxvi

L015 ................xxvii

L022 ................xxvii

L023 ................xxvii

About this document ........xxix

Who should read this document.......xxix

What's new in this edition .........xxix

Getting information, help, and service .....xxix

Getting help online ..........xxx

Before you call for service ........xxx

Getting help by telephone ........xxx

Web sites ..............xxxi

Related IBM publications .........xxxii

IBM System Storage TS7600 with ProtecTIER

publications ............xxxii

TS7650G 3958 DD3 publications......xxxii

DS4700 Express Disk Controller (1814 70H)

publications ............xxxiii

IBM System Storage DS5000 series storage

publication ............xxxiii

IBM XIV Storage System publications . . . xxxiii

DS4000 EXP810 Storage Expansion Unit (1812

81H) publications ..........xxxiii

Remote Supervisor Adapter (RSA)

publications ............xxxiv

System console publications .......xxxiv

WTI network switch publications ......xxxiv

How to send your comments .......xxxiv

Chapter 1. Overview .........1

Terminology used in this document.......2

What is covered in this document .......4

What is not covered in this document ......4

Chapter 2. TS7650G ship group ....5

Chapter 3. Recommended TS7650G

configurations ............7

About the TS7650G server ..........9

Chapter 4. Installing the TS7650G

hardware ..............11

Read this first .............11

Disk storage configuration guidelines ......11

Before you begin ............12

Finding the instructions you need .......13

Stand-alone gateway installation checklist ....16

Clustered gateway installation checklist .....18

Installing the server ...........22

Installing the TSSC and Ethernet switch .....22

Installing the WTI network power switch ....24

Installing the 1 Gb Ethernet switches ......25

Applying cable labels ...........27

Cabling a stand-alone gateway ........27

Stand-alone power connections .......28

Stand-alone TSSC and customer network

Ethernet connections ..........29

Stand-alone fibre channel connections ....30

Cabling a clustered gateway .........32

Clustered power connections .......32

Clustered 1 GB Ethernet switch Ethernet

connections .............34

Clustered TSSC and customer network Ethernet

connections .............35

Clustered fibre channel connections .....36

Powering-up the components ........38

Disk expansion modules .........39

Disk controllers ............39

Servers ...............39

TSSC, display panel, and TSSC Ethernet Switch 40 Visually inspecting indicator and fault LEDs . . . 40

Next steps ...............40

Performing a system health check on clustered

servers ................97

Performing the system verification test .....98

Performing a system health check .......99

Verifying configuration of recommended disk

storage components ...........100

Appendix A. Company information

worksheet .............101

Appendix B. IP address worksheet 105

Chapter 5. Setting up the TSSC for use

with the TS7650G ..........43

Chapter 6. Configuring the RAS

package ..............49

Stand-alone Configuration .........50

Clustered Configuration ..........52

Verifying the cluster's Ethernet connections ....53

Chapter 7. RAS verification ......57

Verifying the systems attached to the TSSC ....57

Installing ProtecTIER Manager on the TSSC . . . 58

Calibrating the server battery ........58

Testing Call Home ............59

Chapter 8. Configuring ProtecTIER

using ptconfig ...........61

Prerequisites ..............61

Logging into the server ..........62

Configuring the first server .........63

Creating file systems ...........67

Chapter 9. Enabling the ProtecTIER

Replication Manager .........69

Appendix C. Replication settings

worksheet .............111

Appendix D. Making a server connection through the Remote

Supervisor Adapter (RSA) ......113

Using a USB keyboard and monitor to alter the IP address of the RSA on Server B in a cluster . . . 113

Using the TSSC or a service laptop ......114

Enabling Remote Control ........117

Configuring RSA Keystrokes .......117

Appendix E. Worldwide time zone

codes...............119

Appendix F. ProtecTIER Replication Network Performance Validation

Utility ...............131

Appendix G. Verifying and upgrading the storage subsystem firmware,

NVSRAM, and ESM .........135

Accessibility............139

Chapter 10. Installing ProtecTIER

Manager ..............71

Installing on a Windows-based workstation . . . 71

Installing on Linux ............74

Chapter 11. Using ProtecTIER Manager 77

Adding a node to the ProtecTIER Manager GUI . . 77

Planning the repository ..........79

Creating the repository ..........80

Chapter 12. Upgrading ProtecTIER to a

cluster ...............85

Configuring the second server ........85

Chapter 13. Changing the system date

and time ..............93

Chapter 14. Testing a clustered system 97

Notices ..............141

Trademarks ..............142

Electronic emission notices .........143

Federal Communications Commission statement 143

Industry Canada compliance statement ....144

European Union Electromagnetic Compatibility

Directive ..............144

Australia and New Zealand Class A Statement 144 Germany Electromagnetic compatibility

directive ..............144

People's Republic of China Class A Electronic

Emission statement ..........145

Taiwan Class A compliance statement ....146

Taiwan contact information........146

Japan VCCI Council Class A statement ....146

Japan Electronics and Information Technology Industries Association (JEITA) Statement (less

than or equal to 20 A per phase) ......146

Korean Communications Commission (KCC)

Class A Statement ...........147

iv IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Russia Electromagnetic Interference (EMI) Class

A Statement .............147

Index ...............149

Contents v

vi IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Figures

1. Recommended stand-alone and clustered

gateway server frame layouts .......8

2. Server rear view ...........9

3. Documents required to install a new

stand-alone 3958 DD3 server .......14

4. Documents required to install new clustered

3958 DD3 servers ..........15

5. TSSC mounting location ........23

6. WTI network power switch .......25

7. Attaching the mounting brackets and power

cord...............26

8. Stand-alone power connections ......28

9. Stand-alone TSSC and customer network

Ethernet connections .........29

10. Stand-alone fibre channel connections....31

11. Clustered power connections.......33

12. Clustered 1 GB Ethernet switch Ethernet

connections ............34

13. Clustered TSSC and customer network

Ethernet connections .........35

14. Clustered fibre channel connections ....37

15. Server operator panel .........40

16. IBM TS3000 System Console menu .....44

17. Console configuration utility screen ....44

18. Console Settings screen ........45

19. Console Time and Date screen: NTP server off 46

20. Console Time and Date screen: NTP server

running ..............47

21. Attached Systems screen ........57

22. Choose Install Folder window ......72

23. Choose Shortcut Folder window .....73

24. Choose Link folder ..........75

25. ProtecTIER Manager screen .......78

26. Create repository planning wizard .....79

27. Repository meta data storage requirements

screen..............80

28. Create Repository Name window .....81

29. Repository size window ........82

30. Storage window ...........83

31. Repository resources dialog .......83

32. Verify cluster members .........90

33. Server selection screen .........91

34. Alerts Log .............99

35. Service laptop to RSA connection .....114

36. Local Area Connection Properties .....115

37. Remote Supervisor Adapter II Refresh 1

Welcome window ..........116

38. Maximize video speed ........117

viii IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Tables

1. IBM Web sites for help, services, and

information ............xxix

2. Server rear view: Slot assignments, ports, and

connections .............9

3. Responsibilities matrix .........12

4. Stand-alone gateway installation checklist 16

5. Clustered gateway installation checklist 19

6. Stand-alone power connections ......28

7. Stand-alone TSSC and customer network

Ethernet connections .........29

8. Stand-alone fibre channel connections....31

9. Clustered power connections.......33

10. Clustered 1 GB Ethernet switch Ethernet

connections ............34

11. Clustered TSSC and customer network

Ethernet connections .........35

12. Clustered fibre channel connections ....37

13. Power-on sequences..........38

14. TSSC Interface ...........44

15. Company information worksheet .....101

16. Country codes ...........103

17. Factory-default server IP addresses for a stand-alone TS7650G or TS7650 Appliance . . 105

18. Factory-default server IP addresses for a clustered TS7650G or TS7650 Appliance . . . 106

19. Customer IP addresses ........106

20. Customer and Replication IP addresses 106

21. Host names and DNS settings ......107

22. TSSC IP addresses ..........108

23. Base Clusters and Additional Storage

Component IP addresses........109

24. Replication policy information ......111

x IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Safety and Environmental notices

This section contains information about safety notices that are used in this guide and environmental notices for this product.

Safety notices

Observe the safety notices when using this product. These safety notices contain danger and caution notices. These notices are sometimes accompanied by symbols that represent the severity of the safety condition.

Most danger or caution notices contain a reference number (Dxxx or Cxxx). Use the reference number to check the translation in the IBM Systems Safety Notices, G229-9054 manual.

The sections that follow define each type of safety notice and give examples.

Danger notice

A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people. A lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition. A sample danger notice follows:

DANGER: An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (D004)

Caution notice

A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition, or to a potentially dangerous situation that might develop because of some unsafe practice. A caution notice can be accompanied by one of several symbols:

If the symbol is... It means...

A generally hazardous condition not represented by other safety symbols.

This product contains a Class II laser. Do not stare into the beam. (C029) Laser symbols are always accompanied by the classification of the laser as defined by the U. S. Department of Health and Human Services (for example, Class I, Class II, and so forth).

A hazardous condition due to mechanical movement in or around the product.

If the symbol is... It means...

This part or unit is heavy but has a weight smaller than 18 kg (39.7 lb). Use care when lifting, removing, or installing this part or unit. (C008)

Sample caution notices follow:

Caution

The battery is a lithium ion battery. To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C007)

Caution

The system contains circuit cards, assemblies, or both that contain lead solder. To avoid the release of lead (Pb) into the environment, do not burn. Discard the circuit card as instructed by local regulations. (C014)

Caution

When removing the Modular Refrigeration Unit (MRU), immediately remove any oil residue from the MRU support shelf, floor, and any other area to prevent injuries because of slips or falls. Do not use refrigerant lines or connectors to lift, move, or remove the MRU. Use handholds as instructed by service procedures. (C016)

has a

Power cords

Caution

Do not connect an IBM control unit directly to a public optical network. The customer must use an additional connectivity device between an IBM control unit optical adapter (that is, fibre, ESCON

, FICON®) and an external public network . Use a device such as a patch panel, a router, or a switch. You do not need an additional connectivity device for optical fibre connectivity that does not pass through a public network.

For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.

IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).

For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,

xii IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

three-conductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

IBM power cords for a specific country or region are usually available only in that country or region.

Environmental notices

The environmental notices that apply to this product are provided in the Environmental Notices and User Guide, Z125-5823-xx manual. A copy of this manual is located on the publications CD.

Safety and Environmental notices xiii

xiv IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Safety, danger, caution notices and labels

This section contains safety, danger, caution notices and labels that are used in this guide for this product.

You should read all safety notices in entirety before completing any task.

D001

D002

D003

DANGER

To prevent a possible shock from touching two surfaces with different protective ground (earth), use one hand, when possible, to connect or disconnect signal cables. (D001)

DANGER

Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device or the power rating label for electrical specifications. (D002)

DANGER

If the receptacle has a metal shell, do not touch the shell until you have completed the voltage and grounding checks. Improper wiring or grounding could place dangerous voltage on the metal shell. If any of the conditions are not as described, STOP. Ensure the improper voltage or impedance conditions are corrected before proceeding. (D003)

D004

D005

DANGER

An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (D004)

DANGER

When working on or around the system, observe the following precautions:

Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard:

v Connect power to this unit only with the IBM provided power cord. Do not

use the IBM provided power cord for any other product.

v Do not open or service any power supply assembly.

v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v The product might be equipped with multiple power cords. To remove all

xvi IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

hazardous voltages, disconnect all power cords.

v Connect all power cords to a properly wired and grounded electrical outlet.

Ensure that the outlet supplies proper voltage and phase rotation according to the system rating plate.

v Connect any equipment that will be attached to this product to properly

wired outlets.

v When possible, use one hand only to connect or disconnect signal cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following procedures

when installing, moving, or opening covers on this product or attached devices.

To disconnect:

1. Turn off everything (unless instructed otherwise).

2. Remove the power cords from the outlets.

3. Remove the signal cables from the connectors.

4. Remove all cables from the devices.

To connect:

1. Turn off everything (unless instructed otherwise).

2. Attach all cables to the devices.

3. Attach the signal cables to the connectors.

4. Attach the power cords to the outlets.

5. Turn on the devices.

v Sharp edges, corners and joints may be present in and around the system.

Use care when handling equipment to avoid cuts, scrapes and pinching.

D006

D008

C001

(D005)

DANGER

Heavy equipment—personal injury or equipment damage might result if mishandled. (D006)

DANGER

Professional movers are to be used for all relocation activities. Serious injury or death may occur if systems are handled and moved incorrectly. (D008)

CAUTION:

Safety, danger, caution notices and labels xvii

C002

C003

Energy hazard present. Shorting might result in system outage and possible physical injury. Remove all metallic jewelry before servicing. (C001)

CAUTION:

Only trained service personnel may replace this battery. The battery contains lithium. To avoid possible explosion, do not burn or charge the battery.

Do not:

v Throw or immerse into water

v Heat to more than 100°C (212°F)

v Repair or disassemble

Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C002)

CAUTION:

C005

C007

The battery contains lithium. To avoid possible explosion, do not burn or charge the battery. Do not:

v Throw or immerse into water

v Heat to more than 100°C (212°F)

v Repair or disassemble

CAUTION:

The battery is a nickel-cadmium battery. To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C005)

CAUTION:

The battery is a lithium ion battery. To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C007)

xviii IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

C009

CAUTION:

C013

C014

C018

>18 kg (39.7 lb)

The weight of this part or unit is between 18 and 32 kg (39.7 and 70.5 lb). It takes two persons to safely lift this part or unit. (C009)

CAUTION:

The doors and covers to the product are to be closed at all times except for service by trained service personnel. All covers must be replaced and doors locked at the conclusion of the service operation. (C013)

CAUTION:

18-32 kg (39.7-70.5 lb)

C021

C022

CAUTION:

This product is equipped with a 3-wire (two conductors and ground) power cable and plug. Use this power cable with a properly grounded electrical outlet to avoid electrical shock. (C018)

CAUTION:

The power distribution outlets provide 200 to 240 V ac. Use these outlets only for devices that operate within this voltage range. (C021)

CAUTION:

The product might be equipped with a hard-wired power cable. Ensure that a licensed electrician performs the installation per the national electrical code. (C022)

Safety, danger, caution notices and labels xix

C023

C026

C027

CAUTION:

Ensure the building power circuit breakers are turned off BEFORE you connect the power cord or cords to the building power. (C023)

CAUTION:

This product might contain one or more of the following devices: CD-ROM drive, DVD-ROM drive, DVD-RAM drive, or laser module, which are Class 1 laser products. Note the following information:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of the controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

(C026)

CAUTION:

C028

C029

C030

Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than Class 1 power levels. For this reason, never look into the end of an optical fiber cable or open receptacle. (C027)

CAUTION:

This product contains a Class 1M laser. Do not view directly with optical instruments. (C028)

CAUTION:

This product contains a Class 2 laser. Do not stare into the beam. (C029)

CAUTION:

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following information:

v Laser radiation when open.

v Do not stare into the beam, do not view directly with optical instruments, and

avoid direct exposure to the beam.

(C030)

xx IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

C031

C032

C033

CAUTION:

The power-control button on the device does not turn off the electrical current supplied to the device. The device might also have more than one connection to dc power. To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals. (C031)

CAUTION:

Servicing of this product or unit is to be performed by trained service personnel only. (C032)

CAUTION:

To reduce the risk of electric shock or energy hazards:

v This equipment must be installed by trained service personnel in a

restricted-access location, as defined by the NEC and IEC 60950, The Standard for Safety of Information Technology Equipment.

v Connect the equipment to a reliably grounded, safety extra low voltage (SELV)

source. An SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level (60 V direct current).

v The branch circuit overcurrent protection must be rated per the following

table.

v Use copper wire conductor only, not exceeding 3 m (9.8 ft.) in length and sized

according to the following table.

v Torque the wiring-terminal screws to the values in the following table.

v Incorporate a readily available approved and rated disconnect device in the

field wiring.

(C033)

The following table appears in the product documentation with actual values substituted for xxx:

Circuit breaker rating Minimum: xxx amps

Maximum: xxx amps

Wire size xxx AWG

xxx mm2

Wiring-terminal screw torque xxx inch-pounds

xxx newton-meters

Safety, danger, caution notices and labels xxi

R001 Part 1 of 2

Use the following general safety information for all rack-mounted devices:

DANGER

Observe the following precautions when working on or around your IT rack system:

v Heavy equipment—personal injury or equipment damage might result if

mishandled.

v Always lower the leveling pads on the rack cabinet.

v Always install stabilizer brackets on the rack cabinet.

v To avoid hazardous conditions due to uneven mechanical loading, always

install the heaviest devices in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinet.

v Rack-mounted devices are not to be used as shelves or work spaces. Do not

place objects on top of rack-mounted devices.

v Each rack cabinet might have more than one power cord. Be sure to

disconnect all power cords in the rack cabinet when directed to disconnect power during servicing.

v Connect all devices installed in a rack cabinet to power devices installed in

the same rack cabinet. Do not plug a power cord from a device installed in one rack cabinet into a power device installed in a different rack cabinet.

v An electrical outlet that is not correctly wired could place hazardous

voltage on the metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.

R001 Part 2 of 2

(R001 part 1 of 2)

CAUTION:

v Do not install a unit in a rack where the internal rack ambient temperatures

will exceed the manufacturer's recommended ambient temperature for all your rack-mounted devices.

v Do not install a unit in a rack where the air flow is compromised. Ensure that

air flow is not blocked or reduced on any side, front, or back of a unit used for air flow through the unit.

v Consideration should be given to the connection of the equipment to the

supply circuit so that overloading of the circuits does not compromise the supply wiring or overcurrent protection. To provide the correct power connection to a rack, refer to the rating labels located on the equipment in the rack to determine the total power requirement of the supply circuit.

v (For sliding drawers): Do not pull out or install any drawer or feature if the

rack stabilizer brackets are not attached to the rack. Do not pull out more than one drawer at a time. The rack might become unstable if you pull out more than one drawer at a time.

v (For fixed drawers): This drawer is a fixed drawer and must not be moved for

servicing unless specified by the manufacturer. Attempting to move the

xxii IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

R002

drawer partially or completely out of the rack might cause the rack to become unstable or cause the drawer to fall out of the rack.

(R001 part 2 of 2)

CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building:

v Reduce the weight of the rack cabinet by removing equipment starting at the

top of the rack cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it. If this configuration is not known, you must observe the following precautions:

– Remove all devices in the 32U position and above.

– Ensure that the heaviest devices are installed in the bottom of the rack

cabinet.

– Ensure that there are no empty U-levels between devices installed in the

rack cabinet below the 32U level.

v If the rack cabinet you are relocating is part of a suite of rack cabinets, detach

the rack cabinet from the suite.

v Inspect the route that you plan to take to eliminate potential hazards.

v Verify that the route that you choose can support the weight of the loaded

rack cabinet. Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet.

v Verify that all door openings are at least 760 x 230 mm (30 x 80 in.).

v Ensure that all devices, shelves, drawers, doors, and cables are secure.

v Ensure that the four leveling pads are raised to their highest position.

v Ensure that there is no stabilizer bracket installed on the rack cabinet during

movement.

v Do not use a ramp inclined at more than 10 degrees.

v When the rack cabinet is in the new location, complete the following steps:

– Lower the four leveling pads.

– Install stabilizer brackets on the rack cabinet.

– If you removed any devices from the rack cabinet, repopulate the rack

cabinet from the lowest position to the highest position.

v If a long-distance relocation is required, restore the rack cabinet to the

configuration of the rack cabinet as you received it. Pack the rack cabinet in the original packaging material, or equivalent. Also lower the leveling pads to raise the casters off of the pallet and bolt the rack cabinet to the pallet.

(R002)

Safety, danger, caution notices and labels xxiii

L001

L002

DANGER

Hazardous voltage, current, or energy levels are present inside any component that has this label attached. Do not open any cover or barrier that contains this label. (L001)

DANGER

Rack-mounted devices are not to be used as shelves or work spaces. (L002)

L003

DANGER

Multiple power cords. The product might be equipped with multiple power cords. To remove all hazardous voltages, disconnect all power cords. (L003)

xxiv IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

L004

DANGER

Hazardous voltage present. Voltages present constitute a shock hazard, which can cause severe injury or death. (L004)

Safety, danger, caution notices and labels xxv

L005

L009

CAUTION:

Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in splattered metal, burns, or both. (L005)

>240VA

CAUTION:

System or part is heavy. The label is accompanied by a specific weight range. (L009)

L013

DANGER

Heavy equipment—personal injury or equipment damage might result if mishandled. (L013)

xxvi IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

L015

L022

CAUTION:

Danger! Arc Flash/Arc Blast hazard when disconnected with power on. Turn off power before disconnecting. (L015)

CAUTION:

Class 3R visible and invisible laser radiation when open. Avoid direct eye exposure. (L022)

L023

CAUTION:

Laser Aperture (L023)

Safety, danger, caution notices and labels xxvii

xxviii IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

About this document

This document provides information for initial installation of the IBM System Storage®TS7650G ProtecTIER®De-duplication Gateway.

Who should read this document

This publication is intended for IBM service personnel only. The installation procedures described in this document are to be performed by IBM service personnel.

What's new in this edition

Technical changes occurring in this edition are identified with a vertical bar ( | )in the left hand margin of the page.

The following new functions are available in release 2.4:

v Many-to-one replication

v LUN masking

v Red Hat upgrade to version 5.4

Major changes in and additions to this document since the last edition include the following:

v Chapter 6, “Configuring the RAS package,” on page 49

v “Calibrating the server battery” on page 58

v Chapter 9, “Enabling the ProtecTIER Replication Manager,” on page 69

Getting information, help, and service

If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. Available services, telephone numbers, and Web links are subject to change without notice.

Information

IBM maintains pages on the World Wide Web where you can get information about IBM products and services and find the latest technical information. For more information refer to Table 1.

Table 1. IBM Web sites for help, services, and information

Description Web address (URL)

IBM home page http://www.ibm.com

Directory of worldwide contacts

Support for IBM System Storage and TotalStorage products

http://www.ibm.com/planetwide

http://www.ibm.com/storage/support Note: Go to this site for information about the TS7650G and do the following :

1. Select Tape systems from the Product family list

2. Select TS7650G with ProtecTIER from the Product list

Help and service

You can call 1 (800) IBM SERV for help and service if you are in the U.S. or Canada. You must choose the software or hardware option when calling for assistance.

Note: This product is equipped with a Software Call Home feature. When enabled, it will notify IBM Service of software error events. Not all countries currently support this feature. Contact your next level of support for more information.

Choose the software option if you are uncertain if the problem involves TS7650G software or TS7650G hardware. Choose the hardware option only if you are certain the problem solely involves the TS7650G hardware.

When calling IBM for service regarding the TS7650G

Software option

Identify the TS7650G as your product and supply your customer number as proof of purchase. The customer number is a 7-digit numeric (0000000 to 9999999) assigned by IBM when the PID is purchased and should be located on the customer information worksheet or on the invoice from the software purchase.

Hardware option

Provide the serial number and appropriate 4-digit Machine Type for the hardware component that displays a problem (for example, 3958 DD1 or 3958 DD3).

Note: Cache modules and cache controllers are supported separately within the TS7650G Gateway. If the problem is known to be in the IBM attached storage component, select the hardware option and enter the appropriate Machine Type and S/N (serial number) for the component. If the attached storage is not IBM branded, contact the appropriate service provider for the component.

Getting help online

Be sure to visit the support page for the IBM System Storage TS7600 with ProtecTIER, complete with FAQs, parts information, technical hints and tips, technical publications, and downloadable files, if applicable. This page is at:

www.ibm.com/storage/support/

For additional Web sites, see “Web sites” on page xxxi.

Before you call for service

Some problems can be solved without outside assistance, by using the online help, by looking in the online or printed documentation that comes with the TS7650G, or by consulting the support Web page for the latest fixpack and service alerts. Be sure to also read the information in any README files and release notes that come with the TS7650G.

Getting help by telephone

With the original purchase of the IBM System Storage TS7600 with ProtecTIER, you have access to extensive support coverage. During the product warranty period,

xxx IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Web sites

you may call the IBM Support Center (1 800 426-7378 in the U.S.) for product assistance covered under the terms of the hardware IBM warranty or the software maintenance contract that comes with product purchase.

Please have the following information ready when you call:

v Either machine type and model or software identifier. The software identifier can

be either the product name (TS7650G) or the Product Identification (PID) number.

v Either the serial numbers of the components or your proof of purchase.

v Description of the problem.

v Exact wording of any error messages.

v Hardware and software configuration information

If possible, have access to your computer when you call.

In the U.S. and Canada, these services are available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9:00 a.m. to 6:00 p.m. In all other countries, contact your IBM reseller or IBM marketing representative.

The most up-to-date information about your product, including documentation and the most recent downloads, can be found at the following Web sites:

v The translated publications for this product are included with the product. These

documents and product specification sheets are also available from the following Web site:

http://www-947.ibm.com/systems/support/supportsite.wss/ brandmain?brandind=5345868

v You can order publications through the IBM Publications Ordering System at the

following web site:

http://www.elink.ibmlink.ibm.com/publications/servlet/pbi.wss

v Access installation and technical support information via the Web at:

www.ibm.com/support

v For DS4000 information, go to the following Web site:

www.ibm.com/servers/storage/support/disk/

v For DS5000 series information, go to the following:

http://www-03.ibm.com/systems/storage/disk/ds5000/

v For XIV information, go to the following:

http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/index.jsp

v The IBM Web site for Independent Software Vendor (ISV) support is:

http://www-304.ibm.com/jct01005c/isv/index.html

v The IBM System Storage TS7600 with ProtecTIER Interoperability Matrix Web

site can be found at:

http://www-03.ibm.com/systems/support/storage/config/ssic/ displayesssearchwithoutjs.wss?start_over=yes

v For the latest information about SAN switches and directors, go to the following

Web site:

www.ibm.com/servers/storage/san

About this document xxxi

v For the latest information about IBM xSeries products, services, and support, go

to the following Web site:

www.ibm.com/eserver/xseries/

v For the latest information about operating system and HBA support, clustering

support, SAN fabric support, and Storage Manager feature support, see the DS4000 Interoperability Matrix at the following Web site:

www.ibm.com/servers/storage/disk/ds4000/interop-matrix.html

v For product firmware and software downloads, as well as associated driver

code, go to the following Web site:

http://www-947.ibm.com/systems/support/supportsite.wss/ selectproduct?brandind=5000034&familyind=0&oldbrand=0&oldfamily=0 &oldtype=0&taskind=1&psid=bm

v For accessibility information, go to the following Web site:

http://www-03.ibm.com/able/product_accessibility/index.html

v For the latest information about product recycling programs, go to the following

Web site:

www.ibm.com/ibm/environment/products/prp.shtml

Related IBM publications

The following documents provide information about the IBM System Storage TS7600 with ProtecTIER gateway server and recommended additional hardware components.

IBM System Storage TS7600 with ProtecTIER publications

v IBM System Storage TS7600 with ProtecTIER Introduction and Planning Guide for the

TS7650G (3958 DD3), IBM form number GC53–1152

v IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance

Edition, IBM form number GC53–1156

v IBM System Storage TS7600 with ProtecTIER Problem Determination Guide, IBM

form number GC53-1157

v IBM System Storage ProtecTIER Software Upgrade and Replication Enablement Guide,

IBM form number GC53–1196

v IBM System Storage TS7600 with ProtecTIER Labeling Instructions for the

TS7650/TS7650G (3958 DD1, 3958 DD3, 3958 AP1), IBM part number 46X4256

TS7650G 3958 DD3 publications

The following publications provide additional documentation about the gateway server:

v IBM System x3850 M2 and System x3950 M2 Type 7141 and 7233 User's Guide

v IBM System x3850 M2 and System x3950 M2 Type 7141 and 7233 Problem

Determination and Service Guide

The server might have features that are not described in the documentation that you received with the server. The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. These updates are available from the IBM Web site. Complete the following steps to check for updated documentation and technical updates:

xxxii IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

1. In a Web browser, navigate to http://www.ibm.com/support/publications/us/

library/.

2. Click the Information Sets and Libraries tab.

3. In the Servers section, click xSeries.

4. From the Product family dropdown list, select System x3850 M2.

5. From the Type dropdown list, select 7233.

6. Click Go.

7. On the Software and device drivers System x3850 M2 (7233) page, click the

Documentation link.

8. Click the link for the document you want to view.

DS4700 Express Disk Controller (1814 70H) publications

The following publications provide additional documentation about the DS4700 Express Disk Controller (1814 70H):

™

v IBM System Storage DS4700 Express Storage

Maintenance Guide

v IBM TotalStorage DS4000 Storage Manager Version 10 Installation and Host Support

Guide for Windows 2000/Server 2003, NetWare, ESX Server, and Linux

Subsystem Installation, User's and

IBM System Storage DS5000 series storage publication

The following publication provides additional documentation about the IBM System Storage DS5000 Storage Subsystems.

IBM System Storage DS5100 and DS5300 Storage Subsystem,

IBM XIV Storage System publications

The following publications provide additional documentation about the IBM XIV Storage System:

v IBM XIV Storage System (Types 2810 and 2812) Model A14 (Gen2) Introduction and

Planning Guide for Customer Configuration

v IBM XIV Storage System User Manual

v IBM XIV Storage System Pre-Installation and Network Planning Guide for Customer

Configuration

v IBM XIV Storage System Theory of Operation

DS4000 EXP810 Storage Expansion Unit (1812 81H) publications

The following publications provide additional documentation about the IBM System Storage DS4000 EXP810 Storage Expansion Unit (1812 81H):

v IBM TotalStorage DS4000 EXP810 Storage Expansion Unit Installation, User's and

Maintenance Guide

v IBM TotalStorage DS4000 Storage Manager Version 10 Installation and Host Support

Guide for Windows 2000/Server 2003, NetWare, ESX Server, and Linux

About this document xxxiii

Remote Supervisor Adapter (RSA) publications

The following publications provide additional documentation about the RSA:

v Remote Supervisor Adapter II Slimline and Remote Supervisor Adapter II Installation

Guide

v Remote Supervisor Adapter II Slimline and Remote Supervisor Adapter II User's Guide

System console publications

The following publication provides information about the IBM System Storage TS3000 System Console (TSSC):

v IBM System Storage TS3000 System Console (TSSC) Maintenance Information

WTI network switch publications

Publications for the Western Telematic network power switch can be found on the manufacturer's Web site. Refer to www.wti.com.

How to send your comments

Your feedback is important in helping to provide the most accurate and highest quality information.

To submit any comments about this book or any other IBM System Storage TS7600 with ProtecTIER documentation:

v Send your comments by e-mail to starpubs@us.ibm.com. Be sure to include the

following information:

– Exact publication title and version

– Publication form number (for example, GC53-1196-03)

– Page, table, or illustration numbers that you are commenting on with a

detailed description of any information that should be changed

xxxiv IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Chapter 1. Overview

The IBM System Storage TS7650G ProtecTIER De-duplication Gateway (TS7650G) is available in two configurations — stand-alone and clustered.

Note: IBM does not support more than one clustered pair of TS7650 Gateway servers in a single frame.

The purchase of the stand-alone gateway includes:

v One gateway server (IBM machine type and model 3958 DD3).

v One licensed, preinstalled copy of Red Hat

Platform (version x86_64 or EM64T)

v One licensed, preinstalled copy of IBM ProtecTIER

Purchase of the clustered gateway includes:

v Two gateway servers, (IBM machine type and model 3958 DD3)

v One Cluster Connection Kit (Feature Code 3447) consisting of:

– One Western Telematic IPS-800E-D20 remote network power switch and

accompanying cables

– Two 1 Gb Ethernet switches and accompanying cables

v Two licensed, preinstalled copies of Red Hat

Platform (version x86_64 or EM64T)

v Two licensed, preinstalled copies of IBM ProtecTIER

Enterprise Linux®Advanced

In order for either configuration of the TS7650G to be fully functional, additional hardware components are required. These components are purchased separately and, with the exception of the IBM TS3000 System Console (TSSC) and TSSC Ethernet switch, must be installed and configured at the customer site before TS7650G installation begins.

Note: If the customer is using a TSSC that already exists at their location, the TSSC must include Feature Code 2719, and be at software level 5.5.22 or higher. See the

IBM System Storage TS7600 with ProtecTIER Introduction and Planning Guide for the TS7650G (3958 DD3), IBM form number GC53–1152 for additional information.

The lists below outline the additional recommended hardware components, based on IBM best practices, for each configuration. IBM recommends using the hardware components specified below to ensure optimal TS7650G functionality. However, the actual components purchased and used are at the customer's discretion, and may differ from those recommended.

Important:

This document references IBM DS4700 disk controllers (1814 70H) and IBM EXP810 disk expansion modules (1812 81H) in many of the hardware installation figures, examples, and procedures.

will not apply to the configuration on which you are working. Therefore, it is suggested that you determine the make and model of the disk storage components in use and, if necessary, obtain the related product documentation before you begin installation of the gateway.

The RAS code no longer sends call home packages for problems with any of the disk storage products attached to the gateway including DS4700. DS5000, and XIV.

Stand-alone gateway

v One IBM DS4700, DS5000, or XIV disk controller

v Six IBM EXP810 disk expansion modules

v One TSSC and Ethernet switch (Feature Code 2730)

v Two or more 25m LC/LC fibre channel cables (Feature Code 6025)

v Two 36u frames

Clustered Gateway

v Two IBM DS4700, DS5000, or XIV disk controllers

v Twelve IBM EXP810 disk expansion modules

v One TSSC and Ethernet switch (Feature Code 2730)

v Two or more 25m LC/LC fibre channel cables (Feature Code 6025)

v Two 36u frames

For more detailed information about the stand-alone and clustered gateways, see Chapter 3, “Recommended TS7650G configurations,” on page 7.

Terminology used in this document

TS7650G or Gateway

These are terms for IBM's virtualization solution from the TS7650 family that does not include a disk storage repository, allowing the customer to choose from a variety of storage options. IBM does not support more than one clustered pair of TS7650 Gateway servers in a single frame. The TS7650G consists of the following:

Server There are two types of server used in the gateway:

3958 DD3

This is a newer, higher performance server available in March 2009. This server is based on the IBM System x3850 M2 Type 7233. When used as a server in the TS7650G, its machine type and model are 3958 DD3. Use this machine type and model for service purposes.

3958 DD1

This is the original server available in August 2008. This server is based on the IBM System x3850 M2 Type 7141. When used as a server in the TS7650G, its machine type and model are 3958 DD1. Use this machine type and model for service purposes.

System console

The system console is a TS3000 System Console (TSSC). This document uses the terms system console and TSSC interchangeably.

Under IBM best practices, the TS7650G also contains the following:

2 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Disk controller

Disk expansion unit

replication

A process that transfers logical objects like cartridges from one ProtecTIER repository to another. The replication function allows ProtecTIER deployment to be distributed across sites. Each site has a single or clustered ProtecTIER environment. Each ProtecTIER environment has at least one ProtecTIER server. The ProtecTIER server that is a part of the replication grid has two dedicated replication ports, Eth3 and Eth4, that are used for replication. Replication ports are connected to the customer's WAN and are configured on two subnets as default.

replication grid

A set of repositories that share a common ID and can potentially transmit and receive logical objects through replication. A replication grid defines a set of ProtecTIER repositories and actions between them and is configured using the ProtecTIER Replication Manager. The ProtecTIER Replication Manager is a software component that is installed on a ProtecTIER server or a dedicated host. The ProtecTIER Replication Manager should be able to recognize all the members of the entire network the ProtecTIER Replication Manager handles on both replication subnets. The ProtecTIER Replication Manager is deployed separately from the ProtecTIER Manager on the customer's ProtecTIER server. The ProtecTIER Replication Manager manages the configuration of multiple replication grids in an organization. An agent on every node in each ProtecTIER server interacts with the server and maintains a table of its grid members.

The customer must choose the disk controller for use with the TS7650G. A list of compatible controllers is located at the IBM Tape Systems Resource Library Web site: http://www-03.ibm.com/ systems/storage/tape/library.html#compatibility in the TS7650/TS7650G ISV and interoperability matrix document.

The customer must choose the disk expansion unit for use with the TS7650G. A list of compatible expansion units is located at the IBM Tape Systems Resource Library Web site: http://www-03.ibm.com/ systems/storage/tape/library.html#compatibility in the TS7650/TS7650G ISV and interoperability matrix document.

replication grid ID

A number from 0 to 63 that identifies a replication grid within an organization.

replication grid member

A repository that is a member in a replication grid.

replication pairs

Two repositories within a replication grid that replicate from one to another.

replication policy

A policy made up of rules that define a set of objects (for example, VTL cartridges) from a source repository to be replicated to a target repository.

repository unique ID (RID)

A number that uniquely identifies the repository. The RID is created from the replication grid ID and the repository internal ID in the grid.

replication timeframe

A scheduled period of time for replication to take place for all policies.

Chapter 1. Overview 3

shelf A container of VTL cartridges within a ProtecTIER repository.

visibility switching

The automated process that transfers the visibility of a VTL cartridge from its master to its replica and vice versa. The visibility switching process is triggered by moving a cartridge to the source library Import/Export (I/E) slot. The cartridge will then disappear from the I/E slot and appear at the destination library's I/E slot. To move the cartridge back to the source library, the cartridge must be ejected to the shelf from the destination library. The cartridge will then disappear from the destination library and reappear at the source I/E slot.

Server and Node

This document uses the terms server and node interchangeably.

Target and Destination

This document uses the terms target and destination interchangeably.

What is covered in this document

This document provides instructions for installing, cabling, and configuring the gateway server(s) and any hardware components included in the purchase of the TS7650G; installing the ProtecTIER, ProtecTIER Manager, and ProtecTIER Replication Manager applications; and configuring the ProtecTIER software for use with the TS7650G.

What is not covered in this document

This document does not address the following topics:

v Installation of the second dual-port Ethernet adapter in a legacy 3958 DD1

server, to prepare the server for use in replication. Refer to the IBM(r) System

Storage(tm) TS7600 with ProtecTIER Second Dual-Port Ethernet Card (Feature Code

3448) Installation Instructions, IBM part number 45E6768.

v Upgrades of the software on legacy 3958 DD1, 3958 DD3, or 3958 AP1servers.

Refer to IBM System Storage ProtecTIER Software Upgrade and Replication Enablement Guide, IBM form number GC53–1196.

v Physical installation of the disk controllers or disk expansion modules. Disk

components must be installed prior to the installation of the TS7650G.

v Configuration and setup of any recommended hardware components that were

not included in the purchase of the TS7650G.

Components such as the disk controller and disk expansion modules must be configured and operational prior to the installation of the TS7650G.

v Creation and configuration of replication grids. Refer to the IBM System Storage

ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form

number GC53–1156

v Daily use and ongoing maintenance of the ProtecTIER, ProtecTIER Manager, and

ProtecTIER Replication Manager, software. Refer to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GC53–1156.

v Hardware or software troubleshooting. Refer to the IBM System Storage TS7600

with ProtecTIER Problem Determination Guide, IBM form number GC53-1157.

4 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Chapter 2. TS7650G ship group

Hardware ship group

The hardware ship group includes the following:

IBM System Storage TS7650 with ProtecTIER Publications CD

The TS7650G documentation CD contains the following service and customer documentation for the TS7650G:

v IBM System Storage TS7600 with ProtecTIER Installation Roadmap Guide for

the TS7650G (3958 DD3), IBM form number GC53–1154

v IBM System Storage TS7600 with ProtecTIER Introduction and Planning

Guide for the TS7650G (3958 DD3), IBM form number GC53–1152

v IBM System Storage ProtecTIER User's Guide for Enterprise Edition and

Appliance Edition, IBM form number GC53–1156

v IBM System Storage TS7600 with ProtecTIER Problem Determination Guide,

IBM form number GC53-1157

v IBM System Storage TS7600 with ProtecTIER Labeling Instructions for the

TS7650/TS7650G (3958 DD1, 3958 DD3, 3958 AP1), IBM part number

46X4256

v IBM System Storage TS3000 System Console (TSSC) Maintenance Information

v Statement of Limited Warranty

Software ship group

The software ship group includes the following:

IBM System Storage ProtecTIER Enterprise Edition V2.4.1.0. DVD

This CD contains the software for the gateway server that runs on the Red Hat Linux software to present the attached disk storage to host systems as "virtual tape" and to perform other functions such as data deduplication.

IBM System Storage ProtecTIER Manager V2.4.3.0 DVD

This CD contains the files required to install the ProtecTIER Manager graphical user interface on workstations connected to the TS7650G through a customer's Ethernet network. ProtecTIER Manager allows the user to manage the virtual tape presented to host systems by the server.

IBM System Storage ProtecTIER Maintenance and Recovery Disk

This disk contains the Red Hat Enterprise Linux Advanced Platform (version x86_64 or EM64T) operating system software, with the ProtecTIER Kickstart configuration file (ks.cfg). In the event that system recovery becomes necessary, use this DVD to reinstall Red Hat Linux on the affected TS7650G servers.

operating system installed on the server. The server uses the

6 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Chapter 3. Recommended TS7650G configurations

This chapter describes the recommended configurations for the TS7650G stand-alone and clustered gateways. For easier installation and maintenance, it is recommended that the components included in the purchase of the TS7650G and the TSSC occupy one frame (the server frame). There can be only one clustered TS7650G per frame, while the disk components occupy a second frame (the disk storage frame). Figure 1 on page 8 shows only the TS7650G components installed in the server frame.

Important:

v IBM does not support more than one clustered pair of TS7650 Gateway servers

in a single frame.

v Hardware components included in the purchase of the gateway are listed in

bold type below. Additional components used with the TS7650G are purchased separately by the customer and may differ from the recommendations. If an existing TSSC is being used, it must include Feature Code 2719. See the IBM

System Storage TS7600 with ProtecTIER Introduction and Planning Guide for the TS7650G (3958 DD3), IBM form number GC53–1152 for additional information.

v This document references IBM DS4700 disk controllers (1814 70H) and IBM

EXP810 disk expansion modules (1812 81H) in many of the hardware installation figures, examples, and procedures.

In addition to the IBM DS4700 disk controller, the TS7650G also supports the DS5000 disk controller and the XIV disk controller. If the customer has elected to use disk storage components other than the IBM DS4700 disk controllers (1814 70H) mentioned above, the figures, examples, and procedures in this document will not apply to the configuration on which you are working. Therefore, it is suggested that you determine the make and model of the disk storage components in use and, if necessary, obtain the related product documentation before you begin installation of the gateway.

The RAS code no longer sends call home packages for problems with any of the disk storage products attached to the gateway including DS4700. DS5000, and XIV.

Stand-alone gateway

v One TS7650G server

v One IBM DS4700, IBM DS5000, or IBM XIV disk controller

v Six IBM EXP810 disk expansion modules

v One IBM TS3000 System Console (TSSC) and TSSC Ethernet switch

v Two 36u frames

Clustered gateway

v Two TS7650G servers

v One Cluster Connection Kit, consisting of:

– One Western Telematic IPS-800E-D20 (WTI) remote network power switch

and accompanying cables

– Two 1Gb Ethernet switches and accompanying cables

v Two IBM DS4700, IBM DS5000, or IBM XIVdisk controllers

v Twelve IBM EXP810 disk expansion modules

v One IBM TS3000 System Console (TSSC) and TSSC Ethernet switch

v Two 36u frames

Note: For convenience, the Windows version of the DS4000

Storage Manager

application is provided on the IBM System Storage ProtecTIER Manager V2.4.3.0 DVD. Storage Manager is used to monitor the health and connectivity status of the recommended disk components, and to perform service and disk rebuilding tasks.

When extracting the .zip file, be sure to specify a target directory (such as C:\StorageManager...) as a destination. Accepting the default destination will result in an attempt to extract files to the CD-ROM drive (E:\) instead of to a location on the hard drive, which will cause an error.

WTI Network Power Switch

Empty (1u) Empty (1u) Empty (1u) Empty (1u)

Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u)

TSSC (1u)

TSSC Network Switch & KVM (1u)

Power Distri Power Distribution Unit (PDU)

Empty (1u) Empty (1u)

Empty (1u) Empty (1u) Empty (1u)

3958 DD3 7233-PCS

3850 M2 (4u)

Empty (1u) Empty (1u) Empty (1u)

bution Unit (PDU)

Empty (1u) Empty (1u)

TSSC Network Switch & KVM (1u)

Empty (1u) Empty (1u)

Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u)

TSSC (1u)

3958 DD3 7233-PCS

3850 M2 (4u)

Empty (1u)

3958 DD3 7233-PCS

3850 M2 (4u)

Empty (1u)

1 GB Ethernet Switch (1u) 1 GB Ethernet Switch (1u)

Empty (1u) Empty (1u)

Top Power Distribution Unit (PDU)

Bottom Power Distribution Unit (PDU)

ts760232

Figure 1. Recommended stand-alone and clustered gateway server frame layouts

Notes:

v In a clustered configuration, the bottom server in the frame is Server A, and the

top server in the frame is Server B.

v Numbers in parentheses following components indicate the number of units (u)

the component occupies in the recommended 36u frame.

8 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

About the TS7650G server

The TS7650G stand-alone and clustered gateways come with one or two servers, respectively. The servers are equipped with two Emulex fibre channel host bus adapters, two Qlogic host bus adapters, two 1Gb Ethernet adapters, and two on-board Ethernet ports. See Figure 2 and Table 2.

In addition, the Red Hat Enterprise Linux, ProtecTIER, and RAS package software, is factory-installed on the TS7650G servers.

3958 Server

1212121

1 2 3 4 5 6 7

Figure 2. Server rear view

Table 2. Server rear view: Slot assignments, ports, and connections

1Slot 1: Emulex fibre channel Host Bus Adapter (HBA)

2 Slot 2: Emulex fibre channel HBA U Universal Serial Bus (USB) ports

3 Slot 3: Dual-port gigabit Ethernet

adapter (Port 1 = Eth0, Port 2 = Eth1)

4 Slot 4: Dual-port gigabit Ethernet adapter (Port 1 = Eth2, Port 2 = Eth3)

5 Slot 5: Unused A Remote Supervisor Adapter (RSA) port

6 Slot 6: Qlogic HBA V RSA Video port

7 Slot 7: Qlogic HBA P Power connection

R RS-232 serial port P Power connection

121

S Serial Attached SCSI (SAS) port

E1 Integrated Ethernet 1 port (Eth4)

E2Integrated Ethernet 2 port (Eth5) (TSSC)

E1 E2

ts760211

Chapter 3. Recommended TS7650G configurations 9

10 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Chapter 4. Installing the TS7650G hardware

This chapter provides instructions for installing the TS7650G servers into the recommended, customer-supplied 36u frame, and making all required power and cable connections from the server to the hardware components recommended under IBM best practices. To simplify installation and maintenance, it is recommended that the components included in the purchase of the TS7650G, including the TSSC and TSSC Ethernet switch, occupy one frame (the server frame), while the disk components occupy a second frame (the disk storage frame).

Read this first

Read the notes below carefully. They provide important details regarding installation of the gateway hardware components.

Important:

v This document references IBM DS4700 disk controllers (1814 70H) and IBM

EXP810 disk expansion modules (1812 81H) in many of the hardware installation figures, examples, and procedures.

The RAS code no longer sends call home packages for problems with any of the disk storage products attached to the gateway including DS4700, DS5000, and XIV.

v The customer is responsible for ensuring that all hardware components other

than those included in the purchase of the TS7650G and the TSSC and the TSSC Ethernet switch, are installed and configured before TS7650G installation begins.

v A USB keyboard and graphics-capable monitor are required to complete the

installation. These items are not provided in the TS7650G ship group; they must be provided by the customer.

v Be sure to complete the installation of the TS7650G before installing any

miscellaneous equipment specification (MES) features. The installation instructions for an MES feature assume that you are adding the feature to an installed TS7650G.

Disk storage configuration guidelines

The Account/Sales team, Business Partner, and ultimately the customer, is responsible for ensuring that the disk storage is installed and configured before you start the TS7650G installation process. The installation also depends on having a customer-provided frame available at the customer site.

Gateway servers can attach to a variety of disk storage technologies, which may have different installation and support terms depending upon machine type. Warranty service upgrades (WSUs) or an installation service contract may be

required to cover storage devices that are considered to be customer setup (CSU), or not considered to be IBM setup such as third-party disk storage subsystems.

TS7650G sales agreements may include a frame and disk storage as part of the order. However, installation of frames and disk storage are not included in the gateway installation process, and will require additional planning and coordination.

If the disk storage is not operational when you arrive at the customer site, take the following steps:

v Assess the situation to determine whether you are capable of performing the

task yourself, or if additional IBM resources are required:

– You may perform physical disk storage installation if the machine types are

properly entitled. Note that advanced setup tasks, including LUN configuration and/or mirroring, are outside the scope of normal installation support and may warrant additional charges.

– If additional installation resources are required, contact your Service Delivery

Manager (SDM) or your next level of support for advice on how you should proceed.

v In the event that IBM disk storage was purchased without IBM installation

services, inform the customer that a Service Contract 44 (SC44) is required for disk storage and/or frame installation, and additional charges will apply.

Before you begin

The TS7650G installation requires participation from the customer, as well as the coordinated efforts IBM System Services Representative (SSR), Lab-based Services (LBS), and trained ProtecTIER specialist. The table below outlines the division of responsibilities:

Table 3. Responsibilities matrix

Task Customer

Complete the planning, preparation, and installation tasks described in the IBM System Storage TS7600 with ProtecTIER Introduction and Planning Guide for the TS7650G (3958 DD3), IBM form number GC53–1152.

Meet the preinstallation requirements outlined in the IBM System Storage

TS7600 with ProtecTIER Introduction and Planning Guide for the TS7650G (3958 DD3), IBM form number GC53–1152

Complete the worksheets provided in the IBM System Storage TS7600 with ProtecTIER Introduction and Planning Guide for the TS7650G (3958 DD3),

IBM form number GC53–1152. For convenience, blank copies of the worksheets are included as appendices in this document.

Purchase, install, and configure (if necessary), all hardware components not included in the purchase of the gateway.

Confirm that an existing TSSC that is being used with the TS7650G has Feature Code 2719. Note: Unless an existing TSSC resides in the server frame and is used in conjunction with a KVM switch, the customer must provide a USB keyboard and graphics-capable monitor for server configuration.

Ensure that a separate USB keyboard and graphics-capable monitor are available for use during installation.

trained

ProtecTIER

specialistand/or

LBS

SSRs

12 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Table 3. Responsibilities matrix (continued)

trained

Task Customer

Oversee project management for the installation and integration of the engagement.

Oversee change management and process control for the installation. "

Coordinate and schedule IBM resources for customer installations, and act as a focal point of contact for coordination of installation services.

Schedule and facilitate planning and solution assurance conference calls. "

Create and document the installation service process. "

Install the TS7650G hardware components purchased with the gateway, into the server and disk storage frames.

Label and connect power, Ethernet, and fibre channel cables, as necessary. "

Connect the TS7650G to the customer's local area network and replication network, if applicable.

Power-up the system. "

Verify accuracy of hardware installation and cabling. Perform visual check of fault indicator LEDs.

Configure the TSSC for use with the TS7650G. "

Configure the RAS package on the servers. "

Test Call Home on the servers. "

Configure ProtecTIER on the stand-alone server or Server A in a cluster, and create the file system.

Install ProtecTIER Replication Manager on one of the ProtecTIER servers being used for replication, if applicable.

Install ProtecTIER Manager on the TSSC or ProtecTIER Manager workstation, register each server as a new ProtecTIER node, and create the repository.

Add the second server (Server B) to the ProtecTIER cluster, if applicable. "

Verify cluster operation, if applicable. "

||||

Perform RAS verification tasks. "

Release the system to the customer. Advise the customer that it is their responsibility to create and configure the replication grid, if applicable.

Document and report installation results. "

ProtecTIER

specialistand/or

LBS

SSRs

Finding the instructions you need

The flowcharts that follow show which documents, and in what order, you (or the customer) will need when installing new 3958 DD3 servers. All of the documents shown are available in the ship group, in hardcopy or electronic format. The flowcharts for upgrading legacy 3958 DD1, 3958 DD3, or 3958 AP1, servers are located in the IBM System Storage ProtecTIER Software Upgrade and Replication Enablement Guide, IBM form number GC53–1196.

Chapter 4. Installing the TS7650G hardware 13

NEW

3958 DD3 or

3958 AP1

Enabling

Replication?

Yes or No

Software Upgrade

and Replication

Enablement Guide

User’s

Guide

ts760215

Figure 3. Documents required to install a new stand-alone 3958 DD3 server

14 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

New

3958 DD3 or

3958 AP1

New

3958 DD3 or

3958 AP1

Enabling

Replication?

Yes

New

3958 DD3 or

3958 AP1

TS7650G or

TS7650

Installation

Roadmap

Software Upgrade

and Replication

Enablement Guide

User’s

Guide

New

3958 DD3 or

3958 AP1

TS7650G or

TS7650

Installation

Roadmap

User’s

Guide

User’s

Guide

ts760219

Figure 4. Documents required to install new clustered 3958 DD3 servers

Chapter 4. Installing the TS7650G hardware 15

Stand-alone gateway installation checklist

About this task

The checklist below outlines the tasks required to successfully install the hardware in a stand-alone gateway configuration. If you are installing a clustered gateway, use the “Clustered gateway installation checklist” on page 18.

Important:

This document references IBM DS4700 disk controllers (1814 70H) and IBM EXP810 disk expansion modules (1812 81H) in many of the hardware installation figures, examples, and procedures.

The RAS code no longer sends call home packages for problems with any of the disk storage products attached to the gateway including DS4700, DS5000, and XIV.

Table 4. Stand-alone gateway installation checklist

U Task Description Where to find information

Section 1: Perform preinstallation verification

h 1–1 The disk components are installed in suitable

frames.

h 1–2 The frames are in a suitable location. N/A

h 1–3 The disk controllers are located within 25m (82

ft.) cable length of the server(s).

h 1–4 All RAID, logical drive, and LUN

configuration is completed.

h 1–5 Two IP addresses were assigned for use: One

for the 3958-DD3 server and one for the TSSC.

h 1–6 One or more PCs on the customer's local area

network (LAN) have been designated as ProtecTIER Manager workstations.

h 1–7 A separate USB keyboard and graphics-capable

monitor have been provided for use during installation.

h 1–8 If applicable, ensure that replication

configuration efforts are being coordinated between the source and destination sites.

Section 2: Install the gateway components

If this task was not completed prior to your arrival, refer to “Read this first” on page 11 and “Disk storage configuration guidelines” on page 11.

N/A

Customer

If these tasks were not completed prior to your arrival, refer to “Read this first” on page 11 and “Disk storage configuration guidelines” on page 11.

Customer

Customer, LBS, and or trained ProtecTIER specialist.

16 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Table 4. Stand-alone gateway installation checklist (continued)

U Task Description Where to find information

h 2–1 Have the customer suspend all I/O activity.

Power-off any components that are

Refer to the component-specific documentation

for power-off instructions. powered-on, and shut down power to the frames.

h 2–2 Install the server. “Installing the server” on page 22.

h 2–3a If the customer purchased a new TSSC and

TSSC Ethernet switch and has not yet installed them, do so now then go to task 3-1.

The TSSC Maintenance Information (MI),

provided on the IBM System Storage TS7650

with ProtecTIER Publications CD.

h 2–3b If the customer has an existing TSSC (with FC

2719) and TSSC Ethernet switch, that can be

N/A used with the gateway, go to task 3-1.

Section 3: Apply cable labels and make cable connections

h 3–1 Label and connect the power cords on the

“Cabling a stand-alone gateway” on page 27. server to the PDU.

h 3–2 If you installed a TSSC, label and connect the

“Cabling a stand-alone gateway” on page 27. power cable on the TSSC to the PDU.

h 3–3 If you installed a TSSC Ethernet switch, label

“Cabling a stand-alone gateway” on page 27. and connect the power cable on the switch to the PDU.

h 3–4 Label and connect an Ethernet cable from the

“Cabling a stand-alone gateway” on page 27. server to the TSSC's Ethernet switch.

h 3–5 Label and connect an Ethernet cable from the

“Cabling a stand-alone gateway” on page 27. server to the customer's LAN.

h 3–6 Label and connect Ethernet cables from the

“Cabling a stand-alone gateway” on page 27. server to the customer's replication network, if applicable.

h 3–7 Label and connect an Ethernet cable from the

“Cabling a stand-alone gateway” on page 27. RSA on the server to the TSSC's Ethernet switch.

h 3–8 Label and connect an Ethernet cable from disk

“Cabling a stand-alone gateway” on page 27. controllers A and B, to the TSSC's Ethernet switch.

h 3–9 Label and connect an Ethernet cable from the

“Cabling a stand-alone gateway” on page 27. TSSC's external port (Eth2) to the customer's LAN.

h 3–10 Label and connect fibre channel cables from

“Cabling a stand-alone gateway” on page 27. the server to disk controllers A and B.

h 3–11 Label and connect fibre channel cables from

“Cabling a stand-alone gateway” on page 27. the server to the customer's host network.

Section 4: Power-up all components

h 4–1 Turn on the breaker(s) to power the PDUs. N/A

h 4–2 Power-up the disk expansion module(s). “Disk expansion modules” on page 39.

h 4–3 Power-up the disk controller. “Disk controllers” on page 39.

h 4–4 Power-up the server. “Servers” on page 39.

h 4–5 Power-up the TSSC, display panel, and TSSC

Ethernet switch

“TSSC, display panel, and TSSC Ethernet

Switch” on page 40.

Section 5: Perform post-installation validation checks

Chapter 4. Installing the TS7650G hardware 17

Table 4. Stand-alone gateway installation checklist (continued)

U Task Description Where to find information

h 5–1 Check power indicators for all components. “Visually inspecting indicator and fault LEDs”

on page 40.

h 5–2 Validate Ethernet link-up indicators on the

TSSC.

h 5–3 Validate Ethernet link-up indicators on

thecustomer's local area network (LAN) to the server and the TSSC.

h 5–4 Validate fibre channel link-up indicators from

the disk controller to the server.

h 5–5 Validate fibre channel link-up indicators from

the customer host to the server.

Section 6: Prepare the TSSC for use with the TS7650G

h 6–1 Configure the TSSC's communication settings. Chapter 5, “Setting up the TSSC for use with

Section 7: Perform RAS package configuration and verification

h 7–1 Configure the RAS package on the server. Chapter 6, “Configuring the RAS package,” on

|||||

h 7–2 Perform RAS verification. Includes verifying

attached systems and testing Call Home.

Section 8: SSR releases the system to trained ProtecTIER specialist or LBS representative

h 8–1 Configure ProtecTIER and create the file

system.

h 8–2 Install the ProtecTIER Replication Manager

application, if applicable.

h 8–3 Install ProtecTIER Manager and create the

repository.

||||

h 8–3.5 Perform the health system check. “Performing a system health check” on page 99

h 8–4 Turn the system over to the customer. If

replication is being used, advise the customer that it is their responsibility to create and configure the replication grid.

“Visually inspecting indicator and fault LEDs” on page 40.

the TS7650G,” on page 43.

page 49.

Chapter 7, “RAS verification,” on page 57.

Chapter 8, “Configuring ProtecTIER using ptconfig,” on page 61.

Chapter 9, “Enabling the ProtecTIER Replication Manager,” on page 69.

Chapter 10, “Installing ProtecTIER Manager,” on page 71.

N/A

Clustered gateway installation checklist

About this task

The checklist below provides a high-level overview of the tasks required to successfully install the TS7650G in a clustered gateway configuration. If you are installing a stand-alone gateway, use the “Stand-alone gateway installation checklist” on page 16.

Important:

This document references IBM DS4700 disk controllers (1814 70H) and IBM EXP810 disk expansion modules (1812 81H) in many of the hardware installation figures, examples, and procedures.

18 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

The RAS code no longer sends call home packages for problems with any of the disk storage products attached to the gateway including DS4700, DS5000, and XIV.

Table 5. Clustered gateway installation checklist

U Task Description Where to find information

Section 1: Perform pre-installation verification

h 1–1 The disk components are installed in suitable

frames.

h 1–2 The frames are in a suitable location. N/A

h 1–3 The disk controllers are located within 25m (82

ft.) cable length of the server(s).

h 1–4 All RAID, logical drive, and LUN configuration

is completed.

h 1–5 Three IP addresses were assigned for use:

v One for 3958-DD3 Server A

v One for 3958-DD3 Server B

v One for the TSSC

h 1–6 One or more PCs on the customer's local area

network (LAN) are designated as ProtecTIER Manager workstations.

h 1–7 A separate USB keyboard and graphics-capable

monitor have been provided for use during installation.

1–8

If applicable, ensure that replication configuration efforts are being coordinated between the source and destination sites.

If this task was not completed prior to your arrival, refer to “Read this first” on page 11 and “Disk storage configuration guidelines” on page 11.

N/A

Customer

If these tasks were not completed prior to your arrival, refer to “Read this first” on page 11 and “Disk storage configuration guidelines” on page 11.

Customer

Customer, LBS, and or trained ProtecTIER specialist.

Section 2: Install the gateway components

h 2–1 Have the customer suspend all I/O activity.

Power-off any components that are powered-on, and shut down power to the frames.

h 2–2 Install the WTI network power switch. “Installing the WTI network power switch” on

h 2–3 Install the 1 Gb Ethernet switches. “Installing the 1 Gb Ethernet switches” on page

Refer to the component-specific documentation for power-off instructions.

page 24.

25.

Chapter 4. Installing the TS7650G hardware 19

Table 5. Clustered gateway installation checklist (continued)

U Task Description Where to find information

h 2–4 Install Server A (the bottom server). “Installing the server” on page 22

h 2–5 Install Server B (the top server). “Installing the server” on page 22

h 2–6a If the customer purchased a new TSSC and

TSSC Ethernet switch, and has not yet installed them, do so now, and then go to task 3-1.

h 2–6b If the customer has an existing TSSC (with FC

2719) and Ethernet switch that can be used with the gateway, go on to task 3-1.

Section 3: Apply cable labels and make cable connections

h 3–1 Label and connect one of the power cords on

the WTI network power switch to the PDU.

h 3–2 Label and connect the power cord on each 1

Gb switch to the PDU.

h 3–3 Label and connect the remaining power cords

on the WTI network power switch to the servers.

h 3–4 If you installed a TSSC, label and connect the

power cord on the TSSC to the PDU.

h 3–5 If you installed a TSSC Ethernet switch, label

and connect the power cord on the switch to the PDU.

h 3–6 Label and connect an Ethernet cable from the

WTI network power switch to the top 1 Gb Ethernet switch.

h 3–7 Label and connect an Ethernet cable from the

bottom 1 Gb switch to the top 1 Gb Ethernet switch.

h 3–8 Label and connect an Ethernet cable from

Server A to the bottom 1Gb Ethernet switch.

h 3–9 Label and connect an Ethernet cable from

Server B to the bottom 1Gb Ethernet switch.

h 3–10 Label and connect an Ethernet cable from

Server A to the TSSC's Ethernet switch.

h 3–11 Label and connect an Ethernet cable from

Server A to the customer's LAN.

h 3–12 Label and connect Ethernet cables from Server

A to the customer's replication network, if applicable.

h 3–13 Label and connect Ethernet cables from Server

B to the customer's replication network, if applicable.

h 3–14 Label and connect an Ethernet cable from the

RSA on Server A to the TSSC's Ethernet switch.

h 3–15 Label and connect an Ethernet cable from

Server B to the TSSC's Ethernet switch.

h 3–16

Label and connect an Ethernet cable from Server B to the customer's LAN.

The TSSC Maintenance Information (MI), provided on the IBM System Storage TS7650 with ProtecTIER Publications CD.

N/A

“Cabling a clustered gateway” on page 32.

20 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Table 5. Clustered gateway installation checklist (continued)

U Task Description Where to find information

h 3–17 Label and connect an Ethernet cable from the

“Cabling a clustered gateway” on page 32.

RSA on Server B to the TSSC's Ethernet switch.

h 3–18 Label and connect an Ethernet cable from

“Cabling a clustered gateway” on page 32. controllers A and B of component 1814 70H-1, to the TSSC Ethernet switch.

h 3–19 Label and connect an Ethernet cable from the

“Cabling a clustered gateway” on page 32. TSSC's external port (Eth2) to the customer network.

h 3–20 Label and connect fibre channel cables from

“Cabling a clustered gateway” on page 32. Server A to controllers A and B of component 1814 70H-1

h 3–21 Label and connect fibre channel cables from

“Cabling a clustered gateway” on page 32. Server B to controllers A and B of component 1814 70H-2.

h 3–22 Label and connect fibre channel cables from

“Cabling a clustered gateway” on page 32. Server A to the customer host network.

h 3–23 Label and connect fibre channel cables from

“Cabling a clustered gateway” on page 32. Server B to the customer host network.

Section 4: Power-up all components Note: Tasks 4-4 and 4-5 can be performed in parallel.

h 4–1 Turn on the breaker(s) to power the PDUs. N/A

h 4–2 Power-up the disk expansion modules. “Disk expansion modules” on page 39.

h 4–3 Power-up the disk controllers. “Disk controllers” on page 39.

h 4–4 Power-up Server A. “Servers” on page 39.

h 4–5 Power-up Server B. “Servers” on page 39.

h 4–6 Power-up the TSSC, display panel, and TSSC

Ethernet switch.

“TSSC, display panel, and TSSC Ethernet

Switch” on page 40.

Section 5: Perform post-installation validation checks

h 5–1 Check power indicators for all components. “Visually inspecting indicator and fault LEDs”

on page 40.

h 5–2 Validate Ethernet link-up indicators on TSSC. “Visually inspecting indicator and fault LEDs”

on page 40.

h 5–3 Validate Ethernet link-up indicators on the

customer network to the server and the TSSC.

h 5–4 Validate that all links on the internal Ethernet

network indicate 1000 Mbps, except for the

“Visually inspecting indicator and fault LEDs”

on page 40.

“Visually inspecting indicator and fault LEDs”

on page 40. Ethernet connection to the WTI network power switch, which indicates 100 Mbps.

All connections, except the connection to the WTI network power switch, must be at 1000 Mbps for the cluster configuration to work.

h 5–5 Validate fibre channel link-up indicators from

the disk controller to the server.

h 5–6 Validate fibre channel link-up indicators from

customer host to the server.

Section 6: Prepare the TSSC for use with the TS7650G

“Visually inspecting indicator and fault LEDs”

on page 40.

“Visually inspecting indicator and fault LEDs”

on page 40.

Chapter 4. Installing the TS7650G hardware 21

Table 5. Clustered gateway installation checklist (continued)

U Task Description Where to find information

h 6–1 Configure the TSSC's communication settings. Chapter 5, “Setting up the TSSC for use with

the TS7650G,” on page 43.

Section 7: Perform RAS package configuration and verification

h 7–1 Configure the RAS package on the server. Chapter 6, “Configuring the RAS package,” on

page 49.

h 7–2 Perform RAS verification. Includes verifying

attached systems and testing Call Home.

Section 8: SSR releases the system to trained ProtecTIER specialist or LBS representative

h 8–1 Configure ProtecTIER and create the file

system.

h 8–2 Install the ProtecTIER Replication Manager

application, if applicable.

h 8–3 Install ProtecTIER Manager and create the

repository.

|||||

h 8–4 Test the clustered system. Includes checking

system health status.

h 8–5 Turn the system over to the customer. If

replication is being used, advise the customer that it is their responsibility to create and configure the replication grid.

Chapter 7, “RAS verification,” on page 57.

Chapter 8, “Configuring ProtecTIER using ptconfig,” on page 61.

Chapter 9, “Enabling the ProtecTIER Replication Manager,” on page 69.

Chapter 10, “Installing ProtecTIER Manager,” on page 71.

Chapter 14, “Testing a clustered system,” on page 97 and “Performing a system health check” on page 99.

N/A

Installing the server

About this task

Use this procedure to install the serve.

Important: The customer is responsible for ensuring that any recommended hardware components that were not included in the purchase of the TS7650G, such as disk controllers and disk expansion module, are installed in a frame, cabled, and fully configured; before server installation begins.

Procedure

1. If any components installed in the server and/or disk storage frames are

powered-on, have the customer suspend all I/O activity, and then power-off the components.

2. Physically install the server (or both servers, in a clustered gateway

configuration) into the server frame.

3. Once physical installation and labeling is complete, go to “Installing the TSSC

and Ethernet switch.”

Installing the TSSC and Ethernet switch

Before you begin

Important: If the customer purchased a TSSC, you are required to install it and its related components, along with the other gateway hardware. Failure to do so will prevent the use of Call Home or IBM remote support.

22 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Procedure

1. Physically install the TSSC and its related components into the server frame.

Use the documentation provided with the TSSC for installation instructions.

Attention: The recommended location for installing the TSSC is in EIA Unit

18. Use EIA holes 52, 53, and 54 for the installation of the rail assembly for the TSSC. The rail pins should extend through holes 52 and 53 at the front and rear of the frame. See Figure 5 for the recommended mounting locations for the TSSC.

The KVM and TSSC switch should be mounted directly under the TSSC in EIA Unit 17. Use EIA holes 49, 50, and 51 for the installation of the KVM rail assembly. Mounting clips should be placed in holes 49 and 51 (EIA Unit 17) in the front and rear of the frame. Use the rail assembly mounting position at the rear of the frame to secure the TSSC network switch when added after the KVM assembly is installed.

EIA

Hole 54

EIA

Hole 53

EIA

Hole 52

EIA

Holes

106 103 100

97 94 91 88 85 82 79 76 73 70

67 64 61

58 55 52

49 46 43 40

37 34 31 28 25 22 19 16 13 10

Unit

36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10

9 8 7

Power Distribution Unit (PDU)

3 2

Power Distribution Unit (PDU)

Empty (1u) Empty (1u)

Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u)

TSSC (1u)

KVM Tray + TSSC sw (1U)

Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u)

3958 DD3 (4u)

Empty (1u)

EIA Unit

36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10

9 8 7

3 2 1

EIA

Holes

106 103 100

97 94 91 88 85 82 79 76 73 70

67 64 61

58 55 52

49 46 43 40

37 34 31 28 25 22 19 16 13 10

ts760448

Figure 5. TSSC mounting location

Chapter 4. Installing the TS7650G hardware 23

2. When the physical installation is complete, do one of the following as

appropriate:

a. For a stand-alone gateway configuration, go to “Applying cable labels” on

page 27.

b. For a clustered gateway configuration, go to “Installing the WTI network

power switch.”

Installing the WTI network power switch

About this task

This procedure applies only to a clustered gateway configuration. If you are installing a stand-alone gateway, go to “Applying cable labels” on page 27.

Important: The WTI network power switch (if included, or if clustering), should be positioned within one meter or closer, to the TS7650G servers. The cables for the WTI network power switch must be able to reach the power distribution units (PDUs), and the cables from the TS7650G servers must be able to reach the WTI network power switch. The ability for one server to power-off the other server in a clustered environment is a design requirement. For this to occur, both servers must be plugged into the WTI network power switch at all times. In addition, locating the servers within one meter of the WTI network power switch will allow the servers to remain connected to the network power switch if the servers are placed in a service position.

Procedure

1. Physically install the WTI network power switch into the rear of the server

frame. To do so:

a. Align the supplied threaded nut clips with the center holes at the top and

bottom of the vertical, rectangular opening in the upper-left corner of the server frame.

b. Place the WTI switch into the opening with the power outlets at the top,

and secure the mounting brackets to the frame using the mounting screws.

Note: You may need to rotate the WTI switch's mounting brackets to facilitate mounting the switch so that the power receptacles face outward, toward the back of the frame. This is required so that the power receptacles are easily accessible for power connections.

24 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

ts760201

Figure 6. WTI network power switch

Also refer to Figure 1 on page 8 for the recommended location of the WTI network power switch in the server frame.

2. When physical installation is complete, go to “Installing the 1 Gb Ethernet

switches.”

Installing the 1 Gb Ethernet switches

About this task

Notes:

v IBM best practices recommends installing the 1 Gb Ethernet switches near the

bottom of the clustered gateway server frame. See Figure 1 on page 8.

v When performing the installation, use caution to avoid dislodging or damaging

the cabling within the frame.

Note:

Procedure

1. Attach the mounting brackets and power cords to the Ethernet switches. To do

so:

Chapter 4. Installing the TS7650G hardware 25

a. Attach the mounting brackets to the short-sides of the Ethernet switch,

making sure to align the perforated fan vents on the switch with the cut-out areas on the brackets. See Figure 7.

b. Thread the power cord through the holes in the mounting bracket, making

sure that the tab extensions on the power cord are positioned on the outside of the bracket.

c. Attach a protective grommet to the power cord, and fit the grommeted part

of the cord into the retention slot on the top of mounting bracket.

d. Plug the power cord into the power receptacle on the Ethernet switch.

e. Insert screws through the tab extensions on the power cord and into the

mounting bracket. Tighten the screws to attach the power cord to the bracket.

ts760226

Figure 7. Attaching the mounting brackets and power cord

f. Place the air baffle on top of the mounting bracket without the power cord

(the left side bracket in the above illustration). Do not screw the air baffle to the mounting bracket.

g. Repeat the above steps for the other Ethernet switch.

2. Attach the side rails to the server frame. To do so, working from the front side

of the frame:

a. Align the holes in the left side rail with the holes at positions 3 and 4 of the

frame. The guide pins on the side rail should point toward the back of the server frame.

b. Insert one flanged screw into the hole at position 4 of the frame, tightening

the screw just enough to hold the rail in place.

c. Insert a second screw into the hole at position 3 of the frame, but do not

screw it in. Temporarily inserting this screw allows you to make sure that both holes in the rail are properly aligned with both holes in the frame.

d. Tighten the screw in position 4, and then remove the temporary screw from

position 3.

e. Repeat the above steps for the right side rail and ensure that both side rails

are secure.

3. Install the air duct housing in the frame. To do so, working from the front side

of the frame:

26 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

a. Partially insert the large air duct housing into the frame by sliding it along

the side rails.

b. Insert long screws into the holes located near the bottom of each side of the

air duct housing.

c. Slide the plastic spacers over the backs of the screws.

d. Slowly slide the air duct housing into the frame, taking care to align the

screws with the holes in the frame.

e. Tighten the screws to secure the air duct housing to the frame.

4. Install the Ethernet switches into the air duct housing. To do so, working from

the back side of the frame:

a. Carefully slide one of the Ethernet switches into the air duct housing at

position 3 on the frame, with the Ethernet ports facing outward.

b. Aligning the top hole in the mounting bracket on the Ethernet switch with

the guide pins on the rails.

c. Insert a short flanged screw into the bottom holes on each side of the

mounting bracket, and tighten the screws to secure the Ethernet switch to the rails.

d. Repeat the steps above for the other Ethernet switch.

5. When installation of the 1 Gb Ethernet switches is complete, go to “Cabling a

clustered gateway” on page 32.

Applying cable labels

About this task

Use the IBM System Storage TS7600 with ProtecTIER Labeling Instructions for the TS7650/TS7650G (3958 DD1, 3958 DD3, 3958 AP1), IBM part number 46X4256 for

label placement guidelines and instructions. When applying labels, align the center reference lines on the label with the axis of the cable.

Cabling a stand-alone gateway

About this task

This procedure provides steps for cabling the components included in the purchase of the TS7650G stand-alone gateway to each other, as well as to the power distribution units (PDUs), the recommended disk controllers, and the customer network. For non-recommended components, review this information for general guidelines, then refer to the manufacturers' documentation for details.

Tip: For simplicity and ease of use, the instructions for each type of cable connection (power, Ethernet, and fibre channel) start on a new page.

Notes:

v Cat 5e or higher cable is required for all Ethernet connections.

v Route all cables through the cable management arms and secure with straps.

v In the following diagrams, the letters TJ followed by a number (for example:

TJ5) indicate which outlet the associated component plugs into on the top PDU. The letters BJ followed by a number (for example: BJ8) indicate which outlet the associated component plugs into on the bottom PDU.

Chapter 4. Installing the TS7650G hardware 27

Stand-alone power connections

About this task

Note: The power distribution units (PDUs) may have been preinstalled in the recommended frame in a location different from that shown in the illustration. For consistency and ease when troubleshooting, you may want to relocate the PDUs to match Figure 8.

Empty (1u) Empty (1u) Empty (1u) Empty (1u)

Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u)

Empty (1u) BJ5 BJ4

BJ8

TSSC Network Switch & KVM (1u)

TSSC (1u)

Empty (1u)

TJ5 TJ4

TJ8

3958 DD3

7233-PCS

3850 M2 (4u)

Empty (1u)

Power Distri Power Distribution Unit (PDU)

Figure 8. Stand-alone power connections

Table 6. Stand-alone power connections

From On Device To On Device/Location

Power outlet TSSC BJ5 Bottom PDU

Power outlet TSSC TJ5 Top PDU

Power outlet TSSC Ethernet switch BJ4 Bottom PDU

Power outlet TSSC Ethernet switch TJ4 Top PDU

Power outlet Server BJ8 Bottom PDU

bution Unit (PDU)

28 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

ts760233

Table 6. Stand-alone power connections (continued)

From On Device To On Device/Location

Power outlet Server TJ8 Top PDU

Procedure

1. Label and connect the power cords according to Figure 8 on page 28 and

Table 6 on page 28.

Note: Depending on the TSSC's configuration, the TSSC may have one or two power supplies. If only one power supply is present, connect the power cord to the specified location (BJ4 or TJ4) on either of the PDUs.

2. Go to “Stand-alone fibre channel connections” on page 30.

Stand-alone TSSC and customer network Ethernet connections

About this task

TSSC

TSSC Network Switch

3958 Server

12111 1 1

222 2 2

Figure 9. Stand-alone TSSC and customer network Ethernet connections

Table 7. Stand-alone TSSC and customer network Ethernet connections

Action From On Device To On Device/Location

Make new connection

Verify existing

Port 2, slot 4 Server Specified device Customer's replication network,

if required

Port E1 Server Specified device Customer's replication network,

if required

Port E2 Server Port 4 TSSC Ethernet switch

connection

Verify existing

RSA port Server Port 6 TSSC Ethernet switch

connection

Verify existing

TSSC Port 1 Port 5 TSSC Ethernet switch

connection

Verify existing

Port 1, slot 3 Server Specified device Customer's Ethernet network

connection

Customer

Network

Customer

Replication

Network

Customer

Network

Customer

Replication

Network

ts760236

Chapter 4. Installing the TS7650G hardware 29

Table 7. Stand-alone TSSC and customer network Ethernet connections (continued)

Action From On Device To On Device/Location

Verify existing connection

Port 2 TSSC Specified device Customer's Ethernet network

Procedure

1. Label and connect Ethernet cables (Cat 5e or higher) according to Table 7 on

page 29.

Notes:

v Depending upon the model of the TSSC and TSSC network switch being

used, the port layout may differ from what is shown in Figure 9 on page 29. If so, make the cable connections according to the port number assignments specified in Table 7 on page 29, regardless of the position of the ports on the TSSC or the switch. Refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information for detailed port information.

v Connection of the replication network cables is required only if the customer

is enabling the data replication feature.

2. Go to “Stand-alone fibre channel connections.”

Stand-alone fibre channel connections

About this task

Important:

This document references IBM DS4700 disk controllers (1814 70H) and IBM EXP810 disk expansion modules (1812 81H) in many of the hardware installation figures, examples, and procedures.

The RAS code no longer sends call home packages for problems with any of the disk storage products attached to the gateway including DS4700, DS5000, and XIV. However, if the IP address of an SMTP server is provided during RAS package configuration, the disk storage subsystems that communicate with the RAS package (which includes DS4700 and DS5000 if they have firmware levels supported by RAS) will send problem reports to the customer via email.

30 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

2B 2A R 1B 1A

Disk Expansion Module

1812 81H #6

2B2AR1B1A

Loop pair 1 =

Loop pair 2 =

2B 2A R 1B 1A

Disk Controller A

1814 70H

Disk Expansion Module

1812 81H #5

2B2AR1B1A

Disk Expansion Module

1812 81H #4

2B2AR1B1A

Disk Expansion Module

1812 81H #3

R1B1A

Disk Expansion Module

1812 81H #2

Disk Expansion Module

1812 81H #1

H1H2D1D2 R E2 E1

Disk Controller B

1814 70H

H1 H2 D1 D2RE2E1

2B2A

2B2AR1B1A

3958 Server

Port 1, Slot 6

Port 1, Slot 7

Disk Array

Figure 10. Stand-alone fibre channel connections

Table 8. Stand-alone fibre channel connections

From On Device To On Device/Location

Port 1, slot 6 Server Port H1 Disk Array, Disk Controller A

Port 1, slot 7 Server Port H1 Disk Array, Disk Controller B

Port 1, slot 1 Server Designated device Customer's host network

Port 2, slot 1 Server Designated device Customer's host network

Port 1, slot 2 Server Designated device Customer's host network

Port 2, slot 2 Server Designated device Customer's host network

Procedure

1. Connect fibre channel cables according to Table 8.

Note: The customer must use an additional connectivity device between the optical fibre directly connected to RMSS optical adapters (for example, Fibre,

ts760249

Chapter 4. Installing the TS7650G hardware 31

ESCON, or FICON) and an external public network. It can be a patch panel, router, switch, or other suitable device. Optical fibre connectivity that does not go over a public network does not require an additional connectivity device.

2. Use Figure 10 on page 31 to verify that the recommended disk components are

cabled correctly. (Connections to the customer's host network not shown).

3. Make any necessary adjustments to cable labeling or placement, then go to

“Powering-up the components” on page 38.

Cabling a clustered gateway

About this task

This procedure provides steps for cabling the components included in the purchase of the TS7650G clustered gateway to each other, as well as to the power distribution units (PDUs), to the recommended disk controllers, and to the customer network. If any non-recommended components are being used, review this information for general guidelines, then refer to the manufacturers' documentation for cabling details.

Tip: For simplicity and ease of use, the instructions for each type of cable connection (power, Ethernet, and fibre channel) start on a new page.

Notes:

v Cat 5e or higher cable is required for all Ethernet connections.

v Route all cables through the cable management arms and secure with straps.

v In clustered configurations, the server in the lower position in the frame is

Server A, and the server in the upper position in the frame is server is Server B.

v In the following diagrams, the letters TJ followed by a number (for example:

Clustered power connections

About this task

32 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

TJ8 BJ8

BJ5 BJ4

WTI Network Power Switch

TSSC Network Switch & KVM (1u)

Empty (1u) Empty (1u) Empty (1u) Empty (1u)

Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u) Empty (1u)

TSSC (1u)

3958 DD3

7233-PCS

3850 M2 (4u)

Empty (1u)

3958 DD3

7233-PCS

3850 M2 (4u)

Top Power Distribution Unit (PDU)

TJ5 TJ4

Bottom Power Distribution Unit (PDU)

Empty (1u)

1 GB Ethernet Switch (1u)

BJ1

Figure 11. Clustered power connections

Table 9. Clustered power connections

From On Device To On Device/Location

Power outlet Server A Power outlet 1 WTI network power switch

Power outlet Server A Power outlet 5 WTI network power switch

Power outlet Server B Power outlet 2 WTI network power switch

Power outlet Server B Power outlet 6 WTI network power switch

Bottom power outlet WTI network power switch BJ8 Bottom PDU

Top power outlet WTI network power switch TJ8 Top PDU

Power outlet TSSC (if you installed one) BJ5 Bottom PDU

Power outlet TSSC (if you installed one) TJ5 Top PDU

Power outlet TSSC Ethernet switch (if you

installed one)

1 GB Ethernet Switch (1u)

Empty (1u) Empty (1u)

BJ4 Bottom PDU

TJ1

ts760234

Chapter 4. Installing the TS7650G hardware 33

Table 9. Clustered power connections (continued)

From On Device To On Device/Location

Power outlet TSSC Ethernet switch (if you

TJ4 Top PDU

installed one)

Power outlet Ethernet switch 1 (bottom) BJ1 Bottom PDU

Power outlet Ethernet switch 2 (top) TJ1 Top PDU

Procedure

1. Label and connect the power cords according to Table 9 on page 33 and

Figure 11 on page 33.

2. Go to “Clustered 1 GB Ethernet switch Ethernet connections.”

Clustered 1 GB Ethernet switch Ethernet connections

About this task

Ethernet switch 2

Ethernet switch 1

WTI

Network

Power Switch

3958 Server B

12111 1 1

222 22

3958 Server A

12111 1 1

222 22

678

101112

ts760241

Figure 12. Clustered 1 GB Ethernet switch Ethernet connections

Table 10. Clustered 1 GB Ethernet switch Ethernet connections

From On Device To On Device/Location

Port 1 Ethernet switch 2 Port 1, slot 4 Server A

Port 2 Ethernet switch 2 Port 1, slot 4 Server B

Port 3 Ethernet switch 2 Ethernet port, E WTI network power switch

34 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Table 10. Clustered 1 GB Ethernet switch Ethernet connections (continued)

From On Device To On Device/Location

Port 4 Ethernet switch 2 Port 4 Ethernet switch 1

Port 1 Ethernet switch 1 Port 2, slot 3 Server A

Port 2 Ethernet switch 1 Port 2, slot 3 Server B

Procedure

1. Label and connect Ethernet cables (Cat 5e or higher) according to Table 10 on

page 34 and Figure 12 on page 34.

2. Go to “Clustered TSSC and customer network Ethernet connections” to

complete the Ethernet cabling.

Clustered TSSC and customer network Ethernet connections

About this task

3958 Server B

12111 1 1

222 2 2

TSSC

TSSC Network Switch

3958 Server A

12111 1 1

222 2 2

Figure 13. Clustered TSSC and customer network Ethernet connections

Customer

Network

Customer

Replication

Network

Customer

Replication

Network

Customer

Network

Customer

Replication

Network

Customer

Network

Customer

Replication

Network

ts760237

Table 11. Clustered TSSC and customer network Ethernet connections

Action From On Device To On Device/Location

Make new connection

Customer's replication network

Customer specified device Port 2, slot 4 Server A

Customer specified device Port E1 Server A

Customer specified device Port 2, slot 4 Server B

Customer specified device Port E1 Server B

Chapter 4. Installing the TS7650G hardware 35

Table 11. Clustered TSSC and customer network Ethernet connections (continued)

Action From On Device To On Device/Location

Verify existing connection

Port 1 TSSC Port 5 TSSC Ethernet switch

Port E2 Server A Port 4 TSSC Ethernet switch

RSA port Server A Port 6 TSSC Ethernet switch

Port E2 Server B Port 2 TSSC Ethernet switch

RSA port Server B Port 1 TSSC Ethernet switch

Customer's local area network

Customer specified device Port 2 TSSC

Customer specified device Port 1, slot 3 Server A

Customer specified device Port 1, slot 3 Server B

Procedure

1. Label and connect Ethernet cables (Cat 5e or higher) according to Table 11 on

page 35 and Figure 13 on page 35.

Notes:

v Depending upon the model of the TSSC and TSSC network switch being

used, the port layout may differ from what is shown in Figure 13 on page 35. If so, make the cable connections according to the port number assignments specified in Table 11 on page 35, regardless of the position of the ports on the TSSC or the switch. Refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information for detailed port information.

v Connection of the replication network cables is required only if the customer

is enabling the data replication feature.

2. Go to “Clustered fibre channel connections.”

Clustered fibre channel connections

About this task

Important:

This document references IBM DS4700 disk controllers (1814 70H) and IBM EXP810 disk expansion modules (1812 81H) in many of the hardware installation figures, examples, and procedures.

36 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

2B 2A R 1B 1A

Loop

pair 1 =

Loop

pair 2 =

2B 2A R 1B 1A

Disk Controller A

1814 70H

3958 Server A Port 1, Slot 6

3958 Server A Port 1, Slot 7

H1H2D1D2 R E2 E1

H1 H2 D1 D2RE2E1

Disk Array #1

Disk Controller B

1814 70H

Figure 14. Clustered fibre channel connections

Disk Expansion Module

1812 81H #6

Disk Expansion Module

1812 81H #5

Disk Expansion Module

1812 81H #4

Disk Expansion Module

1812 81H #3

Disk Expansion Module

1812 81H #2

Disk Expansion Module

1812 81H #1

3958 Server B Port 2, Slot 6

3958 Server B Port 2, Slot 7

2B2AR1B1A

2B 2A R 1B 1A

Disk Controller A

1814 70H

3958 Server B

Port 1, Slot 6

3958 Server B Port 1, Slot 7

ts760249

H1H2D1D2 R E2 E1

Disk Controller B

1814 70H

H1 H2 D1 D2RE2E1

Disk Array #2

Disk Expansion Module

1812 81H #6

Disk Expansion Module

1812 81H #5

Disk Expansion Module

1812 81H #4

Disk Expansion Module

1812 81H #3

Disk Expansion Module

1812 81H #2

Disk Expansion Module

1812 81H #1

2B2AR1B1A

3958 Server A Port 2, Slot 6

3958 Server A

Port 2, Slot 7

ts760250

ts760249

Table 12. Clustered fibre channel connections

From On Device To On Device/Location

Port 1, slot 6 Server A Port H1 Disk Array #1, Disk Controller A

Port 2, slot 6 Server A Port H2 Disk Array #2, Disk controller A

Port 1, slot 7 Server A Port H1 Disk Array #1, Disk Controller B

Port 2, slot 7 Server A Port H2 Disk Array #2, Disk Controller B

Port 1, slot 6 Server B Port H1 Disk Array #2, Disk Controller A

Port 2, slot 6 Server B Port H2 Disk Array #1, Disk Controller A

Port 1, slot 7 Server B Port H1 Disk Array #2, Disk Controller B

Port 2, slot 7 Server B Port H2 Disk Array #1, Disk Controller B

Port 1, slot 1 Server A Designated device Customer's host network

Port 2, slot 1 Server A Designated device Customer's host network

Port 1, slot 2 Server A Designated device Customer's host network

Port 2, slot 2 Server A Designated device Customer's host network

Port 1, slot 1 Server B Designated device Customer's host network

Port 2, slot 1 Server B Designated device Customer's host network

Port 1, slot 2 Server B Designated device Customer's host network

Chapter 4. Installing the TS7650G hardware 37

Table 12. Clustered fibre channel connections (continued)

From On Device To On Device/Location

Port 2, slot 2 Server B Designated device Customer's host network

Procedure

1. Connect fibre channel cables according to Table 12 on page 37.

Note: The customer must use an additional connectivity device between the optical fibre directly connected to RMSS optical adapters (for example, Fibre, ESCON, or FICON) and an external public network. It can be a patch panel, router, switch, or other suitable device. Optical fibre connectivity that does not go over a public network does not require an additional connectivity device.

2. Use Table 12 on page 37 to verify that the recommended disk components are

cabled correctly. (Connections to the customer's host network not shown).

3. Make any necessary adjustments to cable labeling or placement, then go to

“Powering-up the components.”

Powering-up the components

Power-up the recommended hardware components in the order shown in Table 13. For more information on power-up procedures for each recommended component type, see the related sections that follow.

Important:

This document references IBM DS4700 disk controllers (1814 70H) and IBM EXP810 disk expansion modules (1812 81H) in many of the hardware installation figures, examples, and procedures.

Table 13. Power-on sequences

Stand-alone configuration Clustered configuration

Frame breakers Frame breakers

Power distribution units (PDUs) Power distribution units (PDUs)

Disk expansion modules Disk expansion modules

Disk controllers Disk controllers

Server WTI network power switch

38 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Table 13. Power-on sequences (continued)

Stand-alone configuration Clustered configuration

TSSC Ethernet switch Server A (bottom server)

TSSC and display panel Server B (top server)

Disk expansion modules

About this task

For power-on instructions, refer to the IBM TotalStorage DS4000 EXP810 Storage Expansion Unit Installation, User's and Maintenance Guide.

Important: Precautions must be taken when turning on the disk expansion modules to prevent damage to the modules' enhanced disk drive module (E-DDM) hard drives. Carefully read all of the related information provided in the disk expansion module documentation before turning on the power.

Disk controllers

About this task

TSSC Ethernet switch

TSSC and display panel

Servers

For power-on instructions, refer to the IBM System Storage DS4700 Express Storage Subsystem Installation, User's and Maintenance Guide.

Important: Precautions must be taken when turning on the disk controllers to prevent damage to the controllers' enhanced disk drive module (E-DDM) hard drives. Carefully read all of the related information provided in the disk controller documentation before you turn on the power.

About this task

When the server is connected to an AC power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down; however, the server can respond to requests from the service processor, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to AC power but not turned on.

Approximately 20 seconds after the server is connected to AC power, the power-control button becomes active, and one or more fans might start running to provide cooling while the server is connected to power.

v To turn on the servers, press the white, recessed power-control button on the

server operator panel. See Figure 15 on page 40.

Important:

v In a clustered configuration, turn on the bottom server (Server A) first, wait a

few moments and then turn on the top server (Server B).

v During the boot cycle, the ProtecTIER file systems are mounted. If the message:

Running... displays, press <enter> to proceed to the login prompt.

Chapter 4. Installing the TS7650G hardware 39

Figure 15. Server operator panel

For more detailed information, refer to the IBM System x3850 M2 and System x3950 M2 Type 7141 and 7233 User's Guide that was provided with the server.

TSSC, display panel, and TSSC Ethernet Switch

About this task

To turn on the TSSC, press the white power-control button.

Visually inspecting indicator and fault LEDs

Visually inspect the indicator and fault LEDs on all TS7650G servers and recommended hardware components:

v Validate that all links on the internal Ethernet network indicate 1000 Mbps,

except for the Ethernet connection to the WTI network power switch, which indicates 100 Mbps. All connections, except the connection to the WTI network power switch, must be at 1000 Mbps for the cluster configuration to work.

v If all link-up indicators and fault LEDs show normal operation, close the front

and rear doors of the frames.

v If an amber LED on any component is lit, refer to the documentation for the

component to diagnose and remedy the problem. Also refer to the IBM System Storage TS7600 with ProtecTIER Problem Determination Guide, IBM form number GC53-1157, as applicable.

Next steps

Physical installation of the TS7650G hardware components is now complete. The remainder of this document provides instructions for configuration and setup of the TSSC, the ProtecTIER servers, and the ProtecTIER Manager workstation.

Attention: Interdependencies among the tasks require that the tasks be completed in the order in which they appear.

The SSR should follow the instructions in Chapter 5, “Setting up the TSSC for use with the TS7650G,” on page 43 through Chapter 7, “RAS verification,” on page 57,

40 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

to configure the TSSC for use with the gateway; configure the Reliability, Availability, and Serviceability (RAS) package on the ProtecTIER server(s); and Perform RAS verification and test the RAS Call Home functionality.

After the SSR completes the TSSC and RAS configuration, the trained ProtecTIER specialist should follow the instructions in “Configuring the first server” on page 63 through Chapter 14, “Testing a clustered system,” on page 97 to configure ProtecTIER; install ProtecTIER Replication Manager (if applicable); install ProtecTIER Manager and create the data repository; and upgrade ProtecTIER to a cluster and test cluster functionality (if applicable).

When all SSR and trained ProtecTIER specialist tasks are complete, the trained ProtecTIER specialist should turn the system over to the customer.

Note: In a replication environment, the trained ProtecTIER specialist should also inform the customer that before replication is fully functional, the customer must create and configure the replication grid. Instructions for doing so appear in the

IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GC53–1156.

Chapter 4. Installing the TS7650G hardware 41

42 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Chapter 5. Setting up the TSSC for use with the TS7650G

Before the TSSC can be used to support the gateway, you must first configure the TSSC's Call Home, firewall, and network communications settings.

Before you begin

Procedure

1. If the TSSC is not already powered-on, do so now.

Note: When powering on the TS3000 TSSC several hardware checks run automatically. During these checks failure indications are displayed for the Eclipse Framework and AOTM. These failure indications can be ignored as they are normal and do not interfere with the operation of the TSSC or its communication to the ProtecTIER server. Failure indications other than those noted require attention. Identify any failing routines and if needed, contact your next level of support.

2. If prompted for login information, enter the username: service and the

password: service.

The TSSC's blue desktop displays. See Figure 16 on page 44.

3. Configure the TSSC for Call Home. Before doing so, take note of following

important information:

v The Call Home setup procedure has been revised. If outdated procedures

are used, the total Call Home solution may not be enabled and the process will fail. To ensure that you are using the most current instructions, refer to the relevant sections in the IBM System Storage TS3000 System Console

(TSSC) Maintenance Information, provided on the IBM System Storage TS7650 with ProtecTIER Publications CD.

v Do not select the Software Call Home checkbox unless you are certain your

support center supports sending Software Call Home events down the hardware entitlement path. Enabling the routing of Software Call Home calls down the hardware entitlement path may cause software entitlement issues. While this may be supported for customers in Europe or Asia, it is not supported in the United States. With consideration of the preceding statement regarding your region, select the Software Call Home checkbox in the TSSC Setup GUI to set the software Call Home flag. If the flag is not set, software problems must be reported by the customer. When a software problem is detected, the logs are collected and stored on the TSSC in this location: /var/enc/SWCH.

4. When Call Home setup is complete, return to this page and go to step 5.

5. Right-click on the TSSC's blue desktop.

The IBM TS3000 System Console menu displays. See Figure 16 on page 44.

6. Select System Console Actions → Console Configuration Utility.

Figure 16. IBM TS3000 System Console menu

Table 14. TSSC Interface

1 Blue desktop 2 IBM TS3000 System Console menu

The Username and password screen displays.

7. Enter service in both the Username and Password fields.

8. Click OK

The Console Configuration application starts and the Console Configuration utility screen displays:

ts760301

Figure 17. Console configuration utility screen

9. Click Console Settings

The Console Settings screen displays. See Figure 18 on page 45.

44 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Figure 18. Console Settings screen

10. In the Internal Network Interface pane, verify that the IP Address: 172.31.1.1

and the Subnet mask: 255.255.0.0, are displayed.

Note: If different values display in the Internal Network Interface pane, change them to match the IP Address and Subnet mask values provided above.

11. In the External Network Interface pane, enter the customer-supplied local

area network (LAN) IP address and Subnet mask for the TSSC. See Appendix B, “IP address worksheet,” on page 105.

12. In the System Properties pane, enter the customer-supplied Host Name (the

unique name of the TSSC), Domain Name, DNS1 and DNS2 addresses, and

Default Gateway address.

Note: If necessary, scroll down to access the Default Gateway entry fields and the Save Changes button, located at the bottom of the screen.

13. Click Save Changes.

When the Save Completed Successfully message displays in the upper-left corner of the screen, the save is complete.

14. Click the Close this window button in the upper-right corner of the screen.

The Console Configuration Utility menu displays.

15. Click Console Time.

The Console Time and Date screen displays:

Chapter 5. Setting up the TSSC for use with the TS7650G 45

Figure 19. Console Time and Date screen: NTP server off

16. Set the TSSC to Coordinated Universal Time (UTC). To do so:

a. In the NTP Server Settings box, verify that the NTP Server is off. If

necessary, click Stop NTP server.

b. In the Time fields, enter the current UTC.

c. Click Save Changes.

17. Click Start NTP server.

The Console Time and Date screen re-displays with the new UTC shown:

ts760221

46 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Figure 20. Console Time and Date screen: NTP server running

18. Close the Console configuration utility screen.

You are returned to the TSSC's blue desktop.

19. Go to Chapter 6, “Configuring the RAS package,” on page 49.

Chapter 5. Setting up the TSSC for use with the TS7650G 47

48 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Chapter 6. Configuring the RAS package

The RAS package was installed during manufacturing. However, it must be configured according to the instructions provided in this chapter to enable the TS7650G server(s) to interact with the TSSC for Call Home, log collection, and system health monitoring.

Before you begin

TS7600 products depend on the RAS package to gather logs at the time of the failure and send a call home packet. When the RAS package is not configured, the customer must call 1(800) IBM SERV (in North America, only) or visit www.ibm.com/planetwide; to obtain hardware support.

The TS3000 System Console is required for servicing the TS7650G Gateway. FC 2714 and FC 2715 provide connectivity to an existing TS3000 System Console. FC 2732 provides the first TS3000 System Console.

The connection to a working TSSC is required for the 3958 DD3. The TSSC is the service console and supports remote access and call home functions. The 3958 DD3 gathers logs and sends them to the TSSC as part of a call home packet sent to RETAIN. In cases where external connection for the TSSC is not allowed, the TSSC is the repository of the logs and is still a requirement. FC 2732 is the TSSC feature code. FC 2714 and FC 2715 provide connectivity to an existing TSSC.

Further disaster recovery information to assist the customer in restoration is available in the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GC53–1156, located on the IBM System Storage TS7600 with ProtecTIER Publications CD.

Verify that the following prerequisites are met before starting the RAS package configuration:

1. The disk components are installed, configured, cabled, and powered-on.

| | | |

| |

Note: The disk component must have a name assigned to it through its interface. If it is listed as 'Unnamed', the RAS configuration will fail. RAS requires the attached storage to have a naming convention for it to configure properly.

2. The TSSC is installed, configured, cabled, and updated to code level 5.7.8 or

higher. To verify the TSSC's code level is at 5.7.8 or higher:

v On the TSSC, right-click on the blue desktop. The IBM TS3000 System

Console menu displays.

v Make note of the TSSC code level, displayed in the IBM TS3000 System

Console title bar.

Note: For detailed information about TSSC code installation and cable connection, refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information provided on the publications CD-ROM in theTS7650G ship group.

3. A graphics-capable monitor and USB keyboard are available for use during the

installation process.

4. The customer has completed Appendix A, “Company information worksheet,”

on page 101.

5. The TSSC's network IP addresses have been determined and noted in the IP

address worksheet. See Appendix B, “IP address worksheet,” on page 105. For additional information, see IBM System Storage TS3000 System Console (TSSC) Maintenance Information provided on the publications CD-ROM in theTS7650G ship group.

6. If you are adding new gateway systems to an existing TSSC, verify the IP

addresses of any systems that are already attached to the TSSC. Doing so will allow you to avoid potential conflicts and adjust the IP addresses of the new systems to use alternate ranges.

Note: For example, if the TSSC's Attached Systems List displays 3958 AP1 models, the starting address range of 172.31.1.10 consumes all of the addresses through 172.31.1.19. Frames with a starting address range of 172.31.1.20 consume all of the addresses through 172.31.1.29, and so on (clustered servers use the same frame number). To ensure proper connection and communication with the TSSC, select an IP address for the TS7650G that does not fall within an IP address range that is already in use.

7. Identify a frame range that is not already reserved or in use by, another

TSSC-managed device. A single frame is ten IPs, and each node within a frame requires its own set of ten IPs – from 0 to 9. If there are no attached devices/systems, the first usable frame would be 10. For example:

v 172.31.1.10 - 172.31.1.19 would be considered frame 10

v 172.31.1.20 - 172.31.1.29 would be considered frame 20

v 172.31.1.30 - 172.31.1.39 would be considered frame 30...

v 172.31.1.240 - 172.31.1.249 would be considered frame 240

8. Verify that an existing TSSC meets the minimum hardware requirements. See

the IBM System Storage TS3000 System Console (TSSC) Maintenance Information provided on the IBM System Storage TS7650 with ProtecTIER Publications CD in the TS7650G ship group.

About this task

The RAS package configuration procedure performs the following tasks:

v Sets up the TSSC network (172.31.1.xxx) for the servers and the RSAs.

v Collects machine properties for the machine reported product data (MRPD) from

the system, and requests system and customer information from the IBM service representative performing the installation.

Stand-alone Configuration

About this task

If you are configuring the RAS package on the single server in a stand-alone configuration, follow the procedure below.

–OR–

If you are configuring the RAS package on the servers in a clustered configuation, go to “Clustered Configuration” on page 52.

50 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

During the installation you will be prompted to enter the system and customer contact information listed below. It is recommended that you collect the necessary information before you start the installation, so it is readily available when needed. This information can be found on the completed Company Information and IP Address worksheets.

v Frame range number for this system. Note: For more information on frame

ranges, refer to prerequisite number 7 on page 50.

v Machine type and model number

v Business company name

v Machine location

v Callback number

v Voice phone number

v Disk array machine type and model number

v Disk array serial number

v Customer number

v Country code

Note: This is the two-digit, IBM-assigned country code used to order software or to acquire software support. Do not confuse this with the three-digit RETAIN country code.

v Simple Mail Transfer Protocol (SMTP) server IP address (optional)

v Customer e-mail address (optional)

Procedure

1. Establish a connection to the server. To do so:

a. Attach a USB keyboard to any open USB port on the back of the server.

b. Attach a graphics-capable monitor to the video port on the back of the

server.

Note: If you are unable to connect to the server using the above procedure, see Appendix D, “Making a server connection through the Remote Supervisor Adapter (RSA),” on page 113 for instructions on connecting to the server using the server's RSA and your service laptop or the TSSC.

2. At the server command prompt, log in with the ID root and the password

admin.

Note: During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press <enter> to proceed to the login prompt.

3. Start RAS configuration on the server using the following method:

From the command line

a. Change the directory. Type: cd /opt/dtc/install <enter> .

b. Type: ./ptconfig -configRas <enter>.

(You may need to enter the entire command string: /opt/dtc/install/ptconfig

-configRas).

c. Follow the on-screen instructions to complete the configuration process.

Note: If you receive an error that the frame range number entered is already in use, specify a different range in an increment of 10. For example, if frame range 20 is already in use, try frame range 30.

4. When RAS configuration is complete, go to Chapter 7, “RAS verification,” on

page 57.

Chapter 6. Configuring the RAS package 51

Clustered Configuration

About this task

If you are configuring the RAS package on the servers in a clustered configuration, follow the procedures below.

–OR–

If you are configuring the RAS package on the single server in a stand-alone configuation, follow the procedures in “Stand-alone Configuration” on page 50.

During the installation you will be prompted to enter the system and customer contact information listed below. You will need the information for each server in the cluster. It is recommended that you collect the necessary information before you start the installation, so it is readily available when needed. This information can be found on the completed Company Information and IP Address worksheets.

v Frame range number for this system.

Note: For more information on frame ranges, refer to prerequisite number 7 on page 50.

v Machine type and model number

v Business company name

v Machine location

v Callback number

v Voice phone number

v Disk array machine type and model number

v Disk array serial number

v Customer number

v Country code Note: This is the two-digit, IBM-assigned country code used to

order software or to acquire software support. Do not confuse this with the three-digit RETAIN country code.

v Simple Mail Transfer Protocol (SMTP) server IP address (optional)

v Customer e-mail address (optional)

Procedure

1. Establish a connection to Server A. To do so:

a. Attach a USB keyboard to any open USB port on the back of the server.

b. Attach a graphics-capable monitor to the video port on the back of the

server.

2. At the command prompt, log in with the ID root and the password admin.

Note: During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press <enter> to proceed to the login prompt.

3. Start RAS configuration on the server using the following method:

a. Change the directory. Type: cd /opt/dtc/install <enter> .

b. Type: ./ptconfig -configRas <enter>.

52 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

(You may need to enter the entire command string: /opt/dtc/install/ptconfig

-configRas).

c. Follow the on-screen instructions to complete the configuration process.

Important:

v If you receive an error that the frame range number entered is already in

use, specify a different range in an increment of 10. For example, if frame range 20 is already in use, try frame range 30.

v Use the same frame (location) number for both nodes when clustered

together in the same frame. You may be prompted during the installation with a question for setting the second node. If you are setting the primary node (Server A), answer No, if you are are setting the second node (Server B), answer Yes.

4. When the RAS package configuration is complete on Server A, establish a

connection to Server B. To do so:

a. Disconnect the USB keyboard and monitor from Server A and connect them

to Server B.

5. Repeat steps 2 on page 52 and 3 on page 52 to configure the RAS package on

Server B.

6. When the RAS package configuration is complete on both servers, go to

“Verifying the cluster's Ethernet connections.”

Verifying the cluster's Ethernet connections

Before performing RAS verification, use the procedures below to ensure that the Ethernet connections for the cluster are configured correctly.

Procedure

1. Use kudzu to run the command below and view the output to ensure that the

Intel Ethernet cards are assigned to eth0, eth1, eth2 and eth3, and the Broadcom Ethernet cards are assigned to: eth4 and eth5:

[root@localhost ~]# kudzu -p -c network | grep -A3 "device:" <enter>

device: eth0 driver: e1000e desc: "Intel Corporation 82571EB Gigabit Ethernet Controller"

network.hwaddr: 00:15:17:94:37:aa

-device: eth1 driver: e1000e desc: "Intel Corporation 82571EB Gigabit Ethernet Controller"

network.hwaddr: 00:15:17:94:37:ab

-device: eth2 driver: e1000e desc: "Intel Corporation 82571EB Gigabit Ethernet Controller"

network.hwaddr: 00:15:17:94:37:ab

Chapter 6. Configuring the RAS package 53

-device: eth3 driver: e1000e desc: "Intel Corporation 82571EB Gigabit Ethernet Controller"

network.hwaddr: 00:15:17:94:41:15

-device: eth4 driver: bnx2 desc: "Broadcom Corporation NetXtreme II BCM5709 Gigabit Ethernet"

network.hwaddr: 00:1a:64:db:36:24

-device: eth5 driver: bnx2 desc: "Broadcom Corporation NetXtreme II BCM5709 Gigabit Ethernet"

network.hwaddr: 00:1a:64:db:36:26

Note: The hwaddrs are specific to the Ethernet cards in each system.

2. Use ethtool to verify the following:

For eth0 and eth5: Speed = 100Mb/s or 1000Mb/s

For eth1 and eth2: Speed = 1000Mb/s

For eth3 and eth4: Speed = 100Mb/s or 1000Mb/s

For eth0 and eth5 (Stand-alone): Link detected = yes

For eth0, eth1 eth2 (Clustered): eth3, eth4 (Replication) and eth5 (TSSC): Link detected = yes

For example:

# ethtool eth1

Settings for eth1: Supported ports: [ TP ] Supported link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full Supports auto-negotiation: Yes Advertised link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full Advertised auto-negotiation: Yes Speed: 1000Mb/s Duplex: Full Port: Twisted Pair PHYAD: 1 Transceiver: internal Auto-negotiation: on Supports Wake-on: d Wake-on: d Current message level: 0x00000001 (1) Link detected: yes

54 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

3. Note the results of the above procedures and pass them on to the trained

ProtecTIER specialist/LBS representative for use during ProtecTIER configuration.

4. Go to Chapter 7, “RAS verification,” on page 57.

Chapter 6. Configuring the RAS package 55

56 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Chapter 7. RAS verification

Use the following procedures to perform RAS verification and validation, and to test Call Home.

Verifying the systems attached to the TSSC

Procedure

1. If you are not already logged into the TSSC do so now, with the username

service and the password service.

2. Right-click on the TSSC's blue desktop.

The IBM TS3000 System Console menu displays.

3. System Console Actions → Console Configuration Utility

If prompted for a username and password, enter service in both fields.

The Console Configuration Utility starts and the Console Configuation screen displays.

4. Click Attached Systems.

The Attached Systems screen displays with the newly-installed systems shown. See Figure 21.

| | | |

Note: If the new system does not display in the Attached Systems list automatically, click Refresh. If it does not display, you can attempt to add in the IP address (172.31.1.xx) manually, and click Add System. If the system does not display after these attempts, contact your next level of support.

ts760300

Figure 21. Attached Systems screen

5. Leave the Attached Systems screen displayed, and go to “Testing Call Home”

on page 59.

Installing ProtecTIER Manager on the TSSC

About this task

Use the following procedure to install the ProtecTIER Manager GUI on the TSSC.

Procedure

1. If the TSSC is not already powered-on, do so now.

2. If prompted for login information, enter the username: service and the

password: service.

The TSSC's blue desktop displays.

3. Right-click on the TSSC's blue desktop.

The IBM TS3000 System Console menu displays.

4. Select Browser Functions → ProtecTIER Manager Functions → Install

ProtecTIER Manager GUI.

The TSSC's CD-ROM drive opens.

| | |

Important: If an older version of ProtecTIER Manager is already installed on the TSSC, make sure the ProtecTIER Manager GUI is closed before installing the newer version.

5. Insert the IBM System Storage ProtecTIER Manager V2.4.3.0 DVD.

The following message displays:

Installation may last a few moments. Please be patient.

6. When the ProtecTIER Manager installation wizard starts, follow the on-screen

instructions to complete the installation.

For detailed information about using the ProtecTIER Manager wizard, refer to steps 2 on page 72 through 8 on page 73 in “Installing on a Windows-based workstation” on page 71.

When the installation is complete and ProtecTIER Manager has been successfully installed, the Install Complete window opens.

7. Click Done.

The ProtecTIER Manager Installation wizard closes and the TSSC's CD-ROM drive opens.

8. Remove the IBM System Storage ProtecTIER Manager V2.4.3.0 DVD, close

CD-ROM drive, then go to Chapter 11, “Using ProtecTIER Manager,” on page

77.

Calibrating the server battery

Each server contains a battery that must be calibrated.

About this task

The battery in each server must be calibrated before the system can be turned over to the customer.

Procedure

1. From the command line of the server, enter the following command:

/opt/MegaRAID/MegaCli/MegaCli64 -AdpBbuCmd -BbuLearn -a0 <enter>

2. Observe the response to entering the command. The following message is

displayed when the calibration is successful:

58 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

3. If you do not receive this response indicating the battery has been successfully

Testing Call Home

About this task

The TS7650G supports four types of Call Home activity:

v Error Initiated Call Home – Triggered by failures on a TS7650G server

v Heartbeat/MRPD Call Home – Regularly scheduled calls to report system status,

aliveness, and configuration of the server

v Test Call Home – Triggered from the RAS command line interface (CLI) to test

the path to the IBM Customer Configuration Profile File (CCPF) system.

v User Initiated Call Home – Triggered from the TSSC graphical user interface

(GUI) to collect a product engineering (PE) package

[root@LasVegas ~]# /opt/MegaRAID/MegaCli/MegaCli64 -AdpBbuCmd

-BbuLearn -a0

Adapter 0: BBU Learn Succeeded.

Exit Code: 0x00 [root@LasVegas ~]#

calibrated, contact your next level of support before proceeding. If you receive this response indicating the battery has been successfully calibrated, repeat this procedure for each server in the system.

Use the procedures below to test the system's ability to successfully make a Call Home call:

Procedure

1. Log in to the single server in a stand-alone configuration, or either Server A or

B in a clustered configuration, with the username: root and password: admin

| |

2. Complete Call Home Enablement and perform a Call Home test on the server

using the following procedure:

Using the RAS Menu

a. At the command line type: rasMenu <enter>

b. Enter the number that corresponds to the Call Home Commands option,

then press <enter>.

c. Enter the number that corresponds to the Enable Call Home option, then

press <enter>.

Note: If you receive a message stating that Call Home is already enabled, ignore the message and continue.

d. Enter the number that corresponds to the Test Call Home option, then press

<enter>

After a few seconds, you should receive the message:

Test Call Home sent successfully

The TSSC Call Home queue should have the test message listed as a pending transmission.

3. Check the Call Home queue for the test message. To do so:

a. Right-click on an empty area of the TSSC's blue desktop.

The IBM TS3000 System Console menu displays.

Chapter 7. RAS verification 59

b. Select System Console Actions → Console Configuration Utility.

The Console Configuration Utility screen displays.

Note: If prompted for a username and password, enter service in both fields.

c. Click Call Home Queue.

The Call Home Queue screen displays:

If the Call Home Queue is empty, the call may have already been sent to the IBM Customer Configuration Profile File (CCPF) system.

Important: Each TS7650G (3958-DD3) server must be under valid warranty or Maintenance Agreement (MA) coverage or it will be rejected and no record or Problem Management Report (PMR) will be generated for the Call Home event.

4. Close the Console Configuration window.

5. Verify that the test call was successful. To do so:

a. Right-click on an empty area of the TSSC's blue desktop.

The IBM TS3000 System Console menu displays.

b. Select Browser Functions → Call Home Log.

The Call Home Event Log displays.

c. Check the Call Home Event Log for a record that contains the serial

number of the applicable server.

v If the record appears in the log, the test completed successfully.

v If the record does not appear in the log and a service code 20 has been

filed and you are certain that the server has valid warranty or MA coverage, contact your next level of support.

6. Close any open browser windows.

The portion of the TS7650G installation and configuration for which the SSR is responsible is now complete.

7. Turn the system over to the trained ProtecTIER specialist for LBS representative

for installation and configuration of ProtecTIER and ProtecTIER Manager.

60 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Chapter 8. Configuring ProtecTIER using ptconfig

This chapter provides instructions for using the ptconfig utility to configure ProtecTIER for use with the TS7650G and enable the replication feature, if applicable. The ProtecTIER commands in this chapter are performed on stand-alone servers, or on Server A in a cluster. Server B in a cluster is configured using procedures provided later in this document.

Throughout this chapter the terms server and node, and target and destination, are used interchangeably depending upon the task being performed. For definitions of these terms, refer to “Terminology used in this document” on page 2.

Attention: Before you begin ProtecTIER software configuration, confirm that the attached disk storage has been properly configured for use with the TS7650G. Failure to do so could result in the Red Hat Linux operating system having to be reinstalled on one or more of the TS7650G servers. If the recommended disk storage components are attached, you can confirm disk storage setup by following the steps in “Verifying configuration of recommended disk storage components” on page 100. Otherwise, refer to the manufacturer's documentation for more information.

Reinstalling Red Hat Linux is a customer responsibility. Should doing so become necessary, refer the customer to the Recovery appendix of the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GC53–1156, provided on the IBM System Storage TS7650 with ProtecTIER Publications CD, for detailed instructions.

Prerequisites

Note: TS7600 products depend on the RAS package to gather logs at the time of the failure and send a call home packet. When the RAS package is not installed, the customer must call 1(800) IBM SERV (in North America, only) or visit www.ibm.com/planetwide; to obtain hardware support.

The ProtecTIER software must also be reinstalled following reinstallation of Red Hat. This is typically a customer responsibility. Refer the customer to the Recovery appendix of the IBM System Storage ProtecTIER User's Guide for Enterprise Edition

and Appliance Edition, IBM form number GC53–1156, provided on the IBM System Storage TS7650 with ProtecTIER Publications CD.

Before configuring ProtecTIER, verify that the following prerequisites and conditions have been met:

v Hardware components are installed. See Chapter 4, “Installing the TS7650G

hardware,” on page 11 for additional information.

v Cabling and physical connections (including those to the customer's local area

network (LAN) and replication network, if applicable, using assigned IP addresses) are complete. See “Cabling a stand-alone gateway” on page 27 or “Cabling a clustered gateway” on page 32 for additional information.

v The factory-installed copy of Red Hat Enterprise Linux v5.4.x with Kickstart

(ks.cfg), is resident on each server.

v RAID groups have been created. This task occurs outside the scope of the

gateway installation process.

v TCP ports 6520, 6530, 6540, 6550, 3501, and 3503 are open in the customer's

firewall. Each ProtecTIER server being used for replication must allow TCP access through these ports.

v If you are in a clustered gateway configuration, Server B is powered-off.

v You have acquired, or know where to locate, the following server information

about the customer's LAN and replication network, if applicable:

– External IP address

– External, fully-qualified, host name (hostname.domain.com)

– External default gateway address

– External network subnet mask

– Replication Port 1 IP address

– Replication Port 1 netmask

– Replication Port 1 host name (for example: jaguar_source_1)

– Replication Port 2 IP address

– Replication Port 2 netmask

– Replication Port 2 host name (for example: jaguar_source_2)

Note: Host names are case sensitive. Be aware of the use of upper- and lowercase characters when gathering the information and when entering host names into the system.

The above information can be found on the completed IP Address Worksheet, located in the IBM System Storage TS7600 with ProtecTIER Introduction and Planning Guide for the TS7650G (3958 DD3), IBM form number GC53–1152. A blank copy of this worksheet is provided in this document for your convenience. Refer to Appendix A, “Company information worksheet,” on page 101.

v The SSR performed the required verification in “Verifying the cluster's Ethernet

connections” on page 53, to ensure that the Ethernet connections for the cluster are configured correctly.

Logging into the server

About this task

Procedure

1. If you are in a clustered configuration go to step 2. If you are in a stand-alone

configuration, perform the following steps:

a. Connect the USB keyboard and monitor to the server.

b. Verify that the server is powered-on.

c. If it is, go to step 3 on page 63.

d. If it is not powered-on: power it on now, wait for the boot cycle to

complete, and then go to step 3 on page 63.

2. If you are in a clustered configuration, perform the following steps:

a. Verify that Server B (the top server) is powered-off.

v If it is powered-off, go to step 3 on page 63.

v If it is powered-on, power it off now. To do so:

– Connect the USB keyboard and monitor into the server, if necessary.

– At the server command line, enter the command:

poweroff

62 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

When the server is completely powered off, the monitor goes blank and the green Power led on the front panel of Server B, flashes.

– Disconnect the USB keyboard and monitor from Server B and connect

them to Server A.

b. Verify that Server A is powered-on:

v If it is, go to step 3.

v If it is not powered-on: power it on now, wait for the boot cycle to

complete, and then go to step 3.

3. At the login: prompt, log in with the ID root and the password admin.

4. Go to “Configuring the first server.”

Configuring the first server

About this task

Important: Commands are case sensitive. Use care to enter the characters exactly as shown.

Perform the procedures below on all newly-purchased 3958 DD3 servers. In a replication environment, these procedures must be performed on the servers at both the source and destination sites. Configuration instructions for legacy 3958 DD1, 3958 DD3, or 3958 AP1 servers are provided in the IBM System Storage ProtecTIER Software Upgrade and Replication Enablement Guide, IBM form number GC53–1196.

On the stand-alone server, or on Server A in a cluster:

Procedure

1. At the server's command prompt, change to the /opt/dtc/install directory.

Enter the command:

cd /opt/dtc/install <enter>

2. Execute the ptfonfig utility. Enter the command:

./ptconfig -install -model=TS7650G <enter>

The following messages display:

Stopping services, please wait Stopping Cluster Services [ Done ] Services stopped Checking conditions... Checking BOM [ Done ] Checking for existing nodes [ Done ] Checking NICs for Replication [ Done ] Checking repository [ Done ] Checking conditions done

3. You are prompted, one at a time, to enter the values listed below. After typing

each value, press <enter>.

Important: Values set during manufacturing display in [brackets]. If you are enabling replication, you will need to change all of the default values to reflect

the customer's specific configuration. If you are not enabling replication, you will need to change the defaults except when prompted for Replication Port information. In this case, press <enter> without entering a value.

Chapter 8. Configuring ProtecTIER using ptconfig 63

v Customer Network, IP address [192.168.167.161]: v Customer Network, Netmask [255.255.255.0]: v Customer Network, Default Gateway v Customer Network, Hostname [node1]:

(This is the name provided by the customer to identify this server on their local network. The hostname should be free of extensions or .com suffixes. For example: cougar9000.)

v Replication Port 1, IP Address [192.168.170.1]: (eth3) v Replication Port 1, Netmask [255.255.255.0]: v Replication Port 1, Hostname [replicationNode1_1]:

(for example: jaguar_source_1) (The replication hostname used by ProtecTIER Replication Manager.)

v Replication Port 2, IP Address [192.168.171.1]: (eth4) v Replication Port 2, Netmask [255.255.255.0]: v Replication Port 2, Hostname [replicationNode1_2]:

(for example: jaguar_source_2) (The replication hostname used by ProtecTIER Replication Manager.)

The system automatically starts the network configuration process. The following status messages display:

Configuring network [ Done ] Configuring Replication Network [ Done ] Restarting Network Service [ Done ] Stopping cluster [Done] Configuring cluster [Done] Starting cluster [ Done ] Installing NTP [ Done ] Starting VTFD Service [ Done ] Validation will start in 10 seconds Testing connectivity to the Default Gateway [ Done ] Getting number of nodes [ Done ] This is a 1 node cluster, will not test fencing Validation ended Install ended successfully

4. If you are not enabling replication, go to step 1 on page 67. Otherwise,

continue to step 5.

5. When you have returned to the command prompt, define the static routes

used for replication. Enter the command:

./ptconfig -staticRoutes <enter>

The message below displays:

Gathering System information [ Done ]

The auto-detected system information displays. For example:

ID Target

Network Address

1 10.11.194.0 255.255.255.0 10.11.195.1

2 10.11.196.0 255.255.255.0 10.11.197.1

Followed by the Available Options prompt:

64 IBM System Storage TS7600 with ProtecTIER: Installation Roadmap Guide

Target Netmask Local Gateway

Address

IBM System Storage TS7600 ProtecTIER, System Storage TS7650G ProtecTIER Installation Roadmap Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Figures

Tables

Safety and Environmental notices

Safety notices

Power cords

Environmental notices

Safety, danger, caution notices and labels

D001

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D003

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About this document

Who should read this document

What's new in this edition

Getting information, help, and service

Getting help online

Before you call for service

Getting help by telephone

Web sites

Related IBM publications

IBM System Storage TS7600 with ProtecTIER publications

TS7650G 3958 DD3 publications

DS4700 Express Disk Controller (1814 70H) publications

IBM System Storage DS5000 series storage publication

IBM XIV Storage System publications

DS4000 EXP810 Storage Expansion Unit (1812 81H) publications

Remote Supervisor Adapter (RSA) publications

System console publications

WTI network switch publications

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Chapter 1. Overview

Terminology used in this document

What is covered in this document

What is not covered in this document

Chapter 2. TS7650G ship group

Chapter 3. Recommended TS7650G configurations

About the TS7650G server

Chapter 4. Installing the TS7650G hardware

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