IBM 4800-741, SurePOS 721, SurePOS 741, SurePOS 781, SurePOS 722 Planning, Installation, And Operation Manual

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SurePOS 700 Seri es

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SurePOS 700-721/741/781, 722/742/782 Planning, Gui d e

Installation, an d Operation

GA27-4328-04Updated October 31, 2007

SurePOS 700 Seri es

򔻐򗗠򙳰

SurePOS 700-721/741/781, 722/742/782 Planning, Gui d e

Installation, an d Operation

GA27-4328-04Updated October 31, 2007

Updated October 31, 2007

Note

Before using this information and the product it supports, be sure to read the general information under Appendix A, “Safety information,” on page 119 and Appendix B, “Notices,” on page 125.

Fourth Edition (October 2006)

This edition applies to IBM SurePOS Models 721/741/781 and 722/742/782. Current versions of Retail Store Solutions documentation are available on the IBM Retail Store Solutions Web site at

http://www.ibm.com/solutions/retail/store/support. Click Publications. A form for reader’s comments is also provided at the back of this publication. If the form has been removed, address

your comments to: IBM Corporation

Retail Store Solutions Information Development Department ZBDA PO Box 12195 Research Triangle Park, North Carolina 27709 USA

you send information to IBM, you grant IBM a nonexclusive right to use or distribute whatever information you

When supply in any way it believes appropriate without incurring any obligation to you.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Updated October 31, 2007

Contents

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

About this guide . . . . . . . . . . . . . . . . . . . . . . . . xiii

Who should read this guide . . . . . . . . . . . . . . . . . . . xiii

How this guide is organized . . . . . . . . . . . . . . . . . . . xiii

Related publications . . . . . . . . . . . . . . . . . . . . . . xiii

Sure POS Models 7x1 and 7x2 important driver information . . . . . . . . xiv

Uninterruptible power supply option . . . . . . . . . . . . . . . . . xiv

Publications accessibility . . . . . . . . . . . . . . . . . . . . . xiv

Summary of changes . . . . . . . . . . . . . . . . . . . . . .xv

GA27-4328-04 . . . . . . . . . . . . . . . . . . . . . . . . .xv

Web-only update March, 2007 . . . . . . . . . . . . . . . . . . .xv

GA27-4238-02 . . . . . . . . . . . . . . . . . . . . . . . . .xv

GA27-4328-01 . . . . . . . . . . . . . . . . . . . . . . . . .xv

Providing feedback . . . . . . . . . . . . . . . . . . . . . . xvii

Chapter 1. Introducing the SurePOS 700 Models . . . . . . . . . . . .1

Physical characteristics . . . . . . . . . . . . . . . . . . . . . .2

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . .2

Controls and indicators . . . . . . . . . . . . . . . . . . . . .2

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . .4

Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Environmental and temperature . . . . . . . . . . . . . . . . . .8

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Power switch operation . . . . . . . . . . . . . . . . . . . . .9

Uninterruptible power supply (optional) . . . . . . . . . . . . . . .10

Power management . . . . . . . . . . . . . . . . . . . . . .12

Features and options . . . . . . . . . . . . . . . . . . . . . .13

Video function . . . . . . . . . . . . . . . . . . . . . . . .15

Local area network . . . . . . . . . . . . . . . . . . . . . .15

Audio and headphones . . . . . . . . . . . . . . . . . . . . .15

PC I/O . . . . . . . . . . . . . . . . . . . . . . . . . . .16

System memory . . . . . . . . . . . . . . . . . . . . . . .16

Optional USB DASD . . . . . . . . . . . . . . . . . . . . . .16

USB support . . . . . . . . . . . . . . . . . . . . . . . . .16

Unique software interface . . . . . . . . . . . . . . . . . . . .17

I/O devices . . . . . . . . . . . . . . . . . . . . . . . . . .17

Cash drawers . . . . . . . . . . . . . . . . . . . . . . . .18

Voltage setting for the 4689 DBCS SurePOS Receipt Journal printer . . . .19

Powered USB connectors . . . . . . . . . . . . . . . . . . . .20

System and driver support . . . . . . . . . . . . . . . . . . . . .21

Operating systems . . . . . . . . . . . . . . . . . . . . . .21

Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . .21

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . .22

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . .22

Software . . . . . . . . . . . . . . . . . . . . . . . . . .22

Calling for service . . . . . . . . . . . . . . . . . . . . . . . .23

Updated October 31, 2007

Chapter 2. Installation and system setup . . . . . . . . . . . . . .25

Before you begin . . . . . . . . . . . . . . . . . . . . . . . .25

Supported operating systems . . . . . . . . . . . . . . . . . .25

Determining your configuration . . . . . . . . . . . . . . . . . .25

Your order and packaging . . . . . . . . . . . . . . . . . . . .25

Setup procedures . . . . . . . . . . . . . . . . . . . . . . . .26

Step 1. Installing your internal options . . . . . . . . . . . . . . .26

Step 2. Wide units only: Installing the expansion housing and the optional

UPS . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Step 3. Installing the cover kit . . . . . . . . . . . . . . . . . .33

Step 4. Installing the slanted I/O tray (wide units only) . . . . . . . . .38

Step 5. Routing the cables . . . . . . . . . . . . . . . . . . .39

Step 6. Attaching your I/O devices . . . . . . . . . . . . . . . . .39

Step 7. Installing the fillers on a slanted I/O tray . . . . . . . . . . . .40

Step 8. Connecting the power . . . . . . . . . . . . . . . . . .43

Step 9. Running the BIOS configuration utility . . . . . . . . . . . .44

Chapter 3. Installing internal options . . . . . . . . . . . . . . . .45

Cover removal procedures . . . . . . . . . . . . . . . . . . . .45

To p plate removal . . . . . . . . . . . . . . . . . . . . . . . .49

Installing a feature card . . . . . . . . . . . . . . . . . . . . . .50

Installing memory modules . . . . . . . . . . . . . . . . . . . .51

Chapter 4. Installing external options . . . . . . . . . . . . . . . .53

Before you start . . . . . . . . . . . . . . . . . . . . . . . .53

To install the SurePOS 700: . . . . . . . . . . . . . . . . . . .53

Attaching the cables to the system unit . . . . . . . . . . . . . . . .53

Securing IBM USB POS keyboard cables . . . . . . . . . . . . . .53

Securing the cable using cable ties . . . . . . . . . . . . . . . .54

Installing the cash drawer and the system unit . . . . . . . . . . . . .55

Non-IBM cash drawers: Setting the jumper for the correct voltage . . . . .57

Removing and replacing the cash drawer coin-roll cutter (compact cash drawer

only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Installing I/O trays . . . . . . . . . . . . . . . . . . . . . . . .59

Installing an I/O tray on the system unit . . . . . . . . . . . . . . .59

Installing a slanted I/O tray on the full-size cash drawer . . . . . . . . .60

Installing the fillers . . . . . . . . . . . . . . . . . . . . . . .60

Installing the tape-holder kit . . . . . . . . . . . . . . . . . . . .60

Installing the printer . . . . . . . . . . . . . . . . . . . . . . .62

Installing the 40-character LCD . . . . . . . . . . . . . . . . . . .63

Installing the 40-character VFD . . . . . . . . . . . . . . . . . . .66

Installing the character/graphics display . . . . . . . . . . . . . . . .68

Installing the display post with a snap . . . . . . . . . . . . . . .68

Installing the display post with a base . . . . . . . . . . . . . . .71

Installing the guidance label . . . . . . . . . . . . . . . . . . .73

Attaching an IBM SurePoint Solution . . . . . . . . . . . . . . . . .74

Installing CRT displays . . . . . . . . . . . . . . . . . . . . . .75

Installing a CRT on a wedge mount . . . . . . . . . . . . . . . .75

Installing a CRT in a slanted I/O tray . . . . . . . . . . . . . . . .76

Installing a CRT on a post mount . . . . . . . . . . . . . . . . .77

Attaching the distributed pedestal to the counter . . . . . . . . . . .78

Attaching the pedestal to the short-post mounting plate . . . . . . . . .80

Installing the large CRT table post mount to a pedestal . . . . . . . . .81

Installing and removing lock inserts . . . . . . . . . . . . . . . . .82

Preparing to install a lock or a blank lock insert . . . . . . . . . . . .82

Installing a lock insert . . . . . . . . . . . . . . . . . . . . .82

iv SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Removing a lock insert . . . . . . . . . . . . . . . . . . . . .83

Installing a blank lock insert . . . . . . . . . . . . . . . . . . .84

Removing a blank lock insert . . . . . . . . . . . . . . . . . . .85

Installing the keyboard-V and the PLU keyboard . . . . . . . . . . . .85

Changing the keytop labels . . . . . . . . . . . . . . . . . . .85

Installing a vertical stand . . . . . . . . . . . . . . . . . . . . .86

Wide models only: Installing the front service housing . . . . . . . . . .87

Removing the bottom feet . . . . . . . . . . . . . . . . . . . .87

Attaching the system and bezel latches . . . . . . . . . . . . . . .87

Attaching the pull-out handle . . . . . . . . . . . . . . . . . . .89

Installing the cable guide and the cable guide arm assembly . . . . . . .89

Inserting the system unit into the service housing . . . . . . . . . . .92

Attaching the I/O tray . . . . . . . . . . . . . . . . . . . . .92

Routing the cables . . . . . . . . . . . . . . . . . . . . . .93

Installing the display stand . . . . . . . . . . . . . . . . . . .97

Installing the printer . . . . . . . . . . . . . . . . . . . . . .98

Chapter 5. Diagnostics and configuration settings . . . . . . . . . .99

Service and diagnostics . . . . . . . . . . . . . . . . . . . . .99

Using the BIOS setup program . . . . . . . . . . . . . . . . . . .99

Navigation and menus . . . . . . . . . . . . . . . . . . . . .99

Saving settings . . . . . . . . . . . . . . . . . . . . . . . 100

Boot device order . . . . . . . . . . . . . . . . . . . . . . 100

Restoring CMOS default settings . . . . . . . . . . . . . . . . . . 100

Chapter 6. Operating POS I/O devices . . . . . . . . . . . . . . . 103

Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Adjusting the controls on video displays . . . . . . . . . . . . . . . 104

Cash drawers . . . . . . . . . . . . . . . . . . . . . . . . . 104

Lock positions . . . . . . . . . . . . . . . . . . . . . . . . 105

Document storage area under cash drawer . . . . . . . . . . . . . 105

Cash-drawer options . . . . . . . . . . . . . . . . . . . . . 106

Compact cash-drawer only: Using the cash-drawer coin-roll cutter . . . . 106

Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Manager's lock . . . . . . . . . . . . . . . . . . . . . . . 108

Function keys . . . . . . . . . . . . . . . . . . . . . . . . 109

Keyboard lights (status indicators) . . . . . . . . . . . . . . . . 109

Using the USB keyboard-V . . . . . . . . . . . . . . . . . . .110

Using the USB PLU keyboard/display . . . . . . . . . . . . . . .113

Entering data at your terminal . . . . . . . . . . . . . . . . . . .115

Operating card readers . . . . . . . . . . . . . . . . . . . .115

Cleaning the card reader . . . . . . . . . . . . . . . . . . . .115

Printers . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Chapter 7. Testing . . . . . . . . . . . . . . . . . . . . . . .117

Preliminary checklist . . . . . . . . . . . . . . . . . . . . . .117

Problem isolation . . . . . . . . . . . . . . . . . . . . . . . .118

Appendix A. Safety information . . . . . . . . . . . . . . . . .119

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . 125

Electronic emission notices . . . . . . . . . . . . . . . . . . . . 127

Federal Communications Commission (FCC) statement . . . . . . . . 127

European Union EMC Directive conformance statement . . . . . . . . 127

Industry Canada Class A Emission Compliance statement . . . . . . . 128

Avis de conformité aux normes d’Industrie Canada . . . . . . . . . . 128

Contents v

Updated October 31, 2007

Germany . . . . . . . . . . . . . . . . . . . . . . . . . 128

Australia and New Zealand . . . . . . . . . . . . . . . . . . . 128

Chinese Class A warning statement . . . . . . . . . . . . . . . . 129

Japanese power line harmonics compliance statement . . . . . . . . . 129

Japanese Voluntary Control Council for Interference (VCCI) statement 129

Korean communications statement . . . . . . . . . . . . . . . . 129

Taiwanese Class A warning statement . . . . . . . . . . . . . . . 130

Taiwan contact information . . . . . . . . . . . . . . . . . . . . 130

Cable ferrite requirement . . . . . . . . . . . . . . . . . . . . . 130

Electrostatic Discharge (ESD) . . . . . . . . . . . . . . . . . . . 130

Product Recycling and disposal . . . . . . . . . . . . . . . . . . 131

Battery return program . . . . . . . . . . . . . . . . . . . . . 132

For Taiwan: . . . . . . . . . . . . . . . . . . . . . . . . . 132

For the European Union: . . . . . . . . . . . . . . . . . . . . 132

For California: . . . . . . . . . . . . . . . . . . . . . . . . 133

Flat panel displays . . . . . . . . . . . . . . . . . . . . . . . 133

Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Appendix C. Intel software license agreement (final, single user) . . . . 135

Important - read before copying, installing or using . . . . . . . . . . . 135

Ownership of software and copyrights . . . . . . . . . . . . . . . 135

Limited media warranty . . . . . . . . . . . . . . . . . . . . 135

Exclusion of other warranties . . . . . . . . . . . . . . . . . . 135

Limitation of liability . . . . . . . . . . . . . . . . . . . . . . 136

Termination of this agreement . . . . . . . . . . . . . . . . . . 136

Applicable laws . . . . . . . . . . . . . . . . . . . . . . . 136

Government restricted rights . . . . . . . . . . . . . . . . . . 136

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

vi SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figures

1. Example of the wide and narrow SurePOS 700 series . . . . . . . . . . . . . . . . .1

2. Front panel controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . .3

3. Front panel connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

4. Overview of rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

5. Rear view of input/output available on all models . . . . . . . . . . . . . . . . . . .5

6. USB-only configuration (models 7x1) . . . . . . . . . . . . . . . . . . . . . . . .6

7. USB-only configuration (models 7x2) . . . . . . . . . . . . . . . . . . . . . . . .6

8. RS-485 and USB configuration . . . . . . . . . . . . . . . . . . . . . . . . . .7

9. Location of UPS configuration switches . . . . . . . . . . . . . . . . . . . . . .11

10. UPS rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

11. Setting the cash drawer using the jumper override . . . . . . . . . . . . . . . . . .18

12. Location of printer jumper on the I/O card . . . . . . . . . . . . . . . . . . . . . .19

13. Example of the powered USB port . . . . . . . . . . . . . . . . . . . . . . . .20

14. Serial number and machine information . . . . . . . . . . . . . . . . . . . . . .23

15. Removing the retainer bracket . . . . . . . . . . . . . . . . . . . . . . . . . .27

16. Correct placement of system unit for installing expansion housing . . . . . . . . . . . . .28

17. Aligning the expansion housing with the system unit . . . . . . . . . . . . . . . . . .29

18. Removing the sheet metal panel . . . . . . . . . . . . . . . . . . . . . . . . .30

19. Connecting the battery to the UPS . . . . . . . . . . . . . . . . . . . . . . . .30

20. Saving the battery date label . . . . . . . . . . . . . . . . . . . . . . . . . .31

21. Inserting the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

22. Replacing the UPS retainer bracket . . . . . . . . . . . . . . . . . . . . . . . .32

23. Installing the covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

24. Installing the rear door . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

25. View of rear door lower tabs . . . . . . . . . . . . . . . . . . . . . . . . . .34

26. Removing the plug for the headphone jack . . . . . . . . . . . . . . . . . . . . .35

27. Removing the CD-ROM blank . . . . . . . . . . . . . . . . . . . . . . . . . .35

28. Removing the blank for the UPS switch panel . . . . . . . . . . . . . . . . . . . .36

29. Placement of bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

30. Installing two mounting tabs into the slanted I/O tray . . . . . . . . . . . . . . . . . .38

31. Routing the cables through the slanted I/O tray . . . . . . . . . . . . . . . . . . . .39

32. Mounting locations for the fillers . . . . . . . . . . . . . . . . . . . . . . . . .40

33. Installing the display filler . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

34. Installing the keyboard filler . . . . . . . . . . . . . . . . . . . . . . . . . . .41

35. Installing the keyboard-replacement filler . . . . . . . . . . . . . . . . . . . . . .42

36. Location of installed fillers . . . . . . . . . . . . . . . . . . . . . . . . . . .42

37. Front panel controls and indicators . . . . . . . . . . . . . . . . . . . . . . . .43

38. Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

39. Opening the hinged rear door . . . . . . . . . . . . . . . . . . . . . . . . . .47

40. Removing the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

41. To p plate screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

42. Installing feature cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

43. Replacing the memory modules . . . . . . . . . . . . . . . . . . . . . . . . .51

44. Pictorial steps to attach the cable with clips and brackets . . . . . . . . . . . . . . . .54

45. Securing the cable with cable ties . . . . . . . . . . . . . . . . . . . . . . . .55

46. Place the system unit on the cash drawer . . . . . . . . . . . . . . . . . . . . .56

47. Installing cash drawer cables . . . . . . . . . . . . . . . . . . . . . . . . . .57

48. Install coin-roll cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

49. Installing the slanted I/O tray . . . . . . . . . . . . . . . . . . . . . . . . . .59

50. Installing two mounting tabs into the slanted I/O tray . . . . . . . . . . . . . . . . . .60

51. Removing the tape-holder latch . . . . . . . . . . . . . . . . . . . . . . . . .61

52. Snapping the tape-holder into place . . . . . . . . . . . . . . . . . . . . . . . .61

53. Install the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Updated October 31, 2007

54. Assemble the post . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

55. Slide display into holder . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

56. Plug cable into display unit . . . . . . . . . . . . . . . . . . . . . . . . . . .64

57. Assembling the display . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

58. Attachment points for the display post . . . . . . . . . . . . . . . . . . . . . . .65

59. Assemble the post . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

60. Routing the cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

61. Placement of the display on the arm . . . . . . . . . . . . . . . . . . . . . . .67

62. Routing the cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

63. Connecting the character/graphics display post . . . . . . . . . . . . . . . . . . . .68

64. Routing the character/graphics display cable . . . . . . . . . . . . . . . . . . . .69

65. Installing the character/graphics display . . . . . . . . . . . . . . . . . . . . . .69

66. Placing the post into the filler hole . . . . . . . . . . . . . . . . . . . . . . . .70

67. Connecting the character/graphics display post . . . . . . . . . . . . . . . . . . . .71

68. Routing the cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

69. Placement of the character/graphics display on the arm . . . . . . . . . . . . . . . .72

70. Routing the cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

71. Installing the guidance label . . . . . . . . . . . . . . . . . . . . . . . . . . .73

72. IBM SurePoint Solution display . . . . . . . . . . . . . . . . . . . . . . . . .74

73. Wedge mount for CRT . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

74. Installing the power cord and video cable on a CRT wedge mount . . . . . . . . . . . .75

75. Attaching the CRT to a post mount . . . . . . . . . . . . . . . . . . . . . . . .77

76. Pedestal mounting diagram . . . . . . . . . . . . . . . . . . . . . . . . . . .78

77. Pedestal mounting template . . . . . . . . . . . . . . . . . . . . . . . . . . .79

78. Attaching the short post mounting plate to the pedestal . . . . . . . . . . . . . . . . .80

79. Attaching the three extra feet to the cash drawer . . . . . . . . . . . . . . . . . . .80

80. Attaching the short CRT post mount to the large CRT table post mount . . . . . . . . . . .81

81. Lock inserts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . .82

82. Aligner positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

83. Install a lock insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

84. Remove a lock insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

85. Align the lug with the slot in the lock cylinder . . . . . . . . . . . . . . . . . . . .84

86. Turn the locking screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

87. Installing the keytop labels . . . . . . . . . . . . . . . . . . . . . . . . . . .85

88. Placing the system unit on the vertical stand . . . . . . . . . . . . . . . . . . . .86

89. Attaching the rear latch . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

90. Attaching the bezel latch . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

91. Attaching the pull-out handle . . . . . . . . . . . . . . . . . . . . . . . . . .89

92. Attaching the cable guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

93. Positioning the cable guide arm assembly . . . . . . . . . . . . . . . . . . . . .90

94. Attaching the cable guide arm assembly . . . . . . . . . . . . . . . . . . . . . .91

95. Inserting the unit into the service housing . . . . . . . . . . . . . . . . . . . . . .92

96. Installing the I/O tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

97. Extra cord length during routing . . . . . . . . . . . . . . . . . . . . . . . . .94

98. Cable assembly arm with cables securely in place . . . . . . . . . . . . . . . . . .95

99. Cable guide arm assembly latch . . . . . . . . . . . . . . . . . . . . . . . . .96

100. Attaching the back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

101. Routing the cable through the pedestal . . . . . . . . . . . . . . . . . . . . . . .98

102. Location of CMOS jumper—Model 741 and 781 . . . . . . . . . . . . . . . . . . . 101

103. Location of CMOS jumper—Model 721 . . . . . . . . . . . . . . . . . . . . . . 101

104. Character displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

105. CRT displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

106. Controls on 9-in. monochrome display . . . . . . . . . . . . . . . . . . . . . . 104

107. Full-size cash drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

108. Compact cash drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

109. Lock positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

viii SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

110. Cash-drawer depth-adjustment bar . . . . . . . . . . . . . . . . . . . . . . . . 106

111. Using the coin-roll cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

112. Keyboard types for the SurePOS 700 . . . . . . . . . . . . . . . . . . . . . . . 108

113. Manager's lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

114. Example of S1 and S2 function keys . . . . . . . . . . . . . . . . . . . . . . . 109

115. Location of keyboard status-indicator lights . . . . . . . . . . . . . . . . . . . . .110

116. Location of keyboard-V status indicators . . . . . . . . . . . . . . . . . . . . . .110

117. USB keyboard-V volume control . . . . . . . . . . . . . . . . . . . . . . . . . 111

118. Location of mode lock keys . . . . . . . . . . . . . . . . . . . . . . . . . .112

119. Location of system function keys . . . . . . . . . . . . . . . . . . . . . . . .112

120. Location of USB PLU keyboard/display indicators . . . . . . . . . . . . . . . . . .113

121. Location of PLU-keyboard DIP switches . . . . . . . . . . . . . . . . . . . . . .114

122. Location of volume control on USB PLU keyboard/display . . . . . . . . . . . . . . .114

123. Location of system function keys . . . . . . . . . . . . . . . . . . . . . . . .115

124. Reading a magnetic stripe card . . . . . . . . . . . . . . . . . . . . . . . . .115

Figures ix

Updated October 31, 2007

x SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Tables

1. Models and descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

2. Rear icons and definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

3. Port DC loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

4. Features and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

5. Cash drawer jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . .18

6. Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

7. CMOS jumper and pin location by model . . . . . . . . . . . . . . . . . . . . . 101

8. Keyboard status-indicator lights meanings . . . . . . . . . . . . . . . . . . . . .110

9. Keyboard-V status-indicator lights meanings . . . . . . . . . . . . . . . . . . . . 111

10. USB PLU keyboard/display status-indicators meanings . . . . . . . . . . . . . . . .113

11. Settings for DIP switches SW3 and SW4 . . . . . . . . . . . . . . . . . . . . .114

12. Actions to isolate the cause of a problem . . . . . . . . . . . . . . . . . . . . .118

Updated October 31, 2007

xii SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Preface

About this guide

This guide shows you how to install and operate IBM SurePOS 700 Series. This book uses the terms 7x1 and 7x2 when referring to SurePOS Models 721, 741, 781, 722, 742, 782.

Who should read this guide

This guide is intended for the person who will install, set up, and manage the operation of the SurePOS 700 Models.

How this guide is organized

This guide is organized as follows:

Chapter 1, “Introducing the SurePOS 700 Models” provides general

information about the SurePOS 700 models, including descriptions of the standard and optional features.

Chapter 2, “Installation and system setup” contains information about

installing and setting up the SurePOS 700.

Chapter 3, “Installing internal options” provides information about installing

internal options, such as the fixed disk and feature cards, in the SurePOS 700.

Chapter 4, “Installing external options” provides information about installing

external options, such as the cash drawer and displays, on the SurePOS 700.

Chapter 5, “Diagnostics and configuration settings” provides information

about changing or setting the configuration file of the SurePOS 700

Chapter 6, “Operating POS I/O devices” provides information about how to

operate the I/O devices of the SurePOS 700.

Chapter 7, “Testing” provides information about testing the SurePOS 700. Appendix A, “Safety information” provides translated safety notices. Appendix B, “Notices” contains the notices for this guide.

Related publications

The following IBM publications are also available from the IBM Retail and Store Solutions web site at www.ibm.com/solutions/retail/store.

v Safety Information – Read This First, GA27-4004

| |

v SurePOS 700-721/741/781, 722/742/782 Hardware Service Guide, SA27-4329 v SurePOS 722/742/782, 723/743/783 Operating System Installation Guide,

GA27-4357

v Point of Sale Options and I/O Devices Service Guide, GC30-9737 v SureMark 4610 Printers User’s Guide, GA27-4151 v SureMark 4610 Printers Hardware Service Guide, GY27-0355 v Point of Sale Subsystem Programming Reference and User’s Guide, SC30-3560 v Point of Sale Subsystem Installation, Keyboards, and Code Pages, GC30-3623 v 4820 SurePoint Solution Planning, Installation and Service Guide, GA27-4231 v 4820 SurePoint Solution System Reference, SA27-4249

Diagnostic programs that are media independent are downloadable from the IBM Retail and Store Solutions web site at www.ibm.com/solutions/retail/store. The use of generic drivers from manufacturer web sites is not recommended.

Updated October 31, 2007

Sure POS Models 7x1 and 7x2 important driver information

SurePOS Models 721, 741 and 781 require new POS I/O and LAN drivers. Existing drivers for Models 4694 and Models 4800 will not work properly with these products. This notice applies to all operating systems: DOS, 4690, Windows, and Linux. Additionally, a hard drive image for a predecessor product will not work properly. Be sure and download the appropriate drivers from the IBM Retail web site: www.ibm.com/solutions/retail/store.

Uninterruptible power supply option

This product contains a sealed lead acid battery. The battery must be recycled or disposed of properly.

In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM sealed acid batteries. For information about proper disposal of these batteries, please contact IBM at 1-800-426-4333. Please have the IBM part number listed on the battery available prior to your call.

For information about disposal of sealed acid batteries outside the United States, go to the following URL or contact your local waste disposal facility.

http://www.ibm.com/ibm/environment/products/batteryrecycle.shtml

Publications accessibility

The soft-copy version of this guide and other related publications are accessibility-enabled.

xiv SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Summary of changes

GA27-4328-04

| |

This version is retitled to specify the SurePOS 700 models to which this publication applies.

[artman- More TBD]

Web-only update March, 2007

Added graphics to introduction chapter.

Updated the notices.

GA27-4238-02

This publication provides information about the front-service housing option.

GA27-4328-01

This publication provides information about the following updates to the product:

v New Intel chipset v USB 2.0 SurePorts v 3.xGHz capacity v Availability of WEPOS offering

Updated October 31, 2007

xvi SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Providing feedback

Your feedback is important in helping IBM provide accurate and high-quality information.

You can use either of these ways to provide feedback:

v Go to http://www.ibm.com/solutions/retail/store. Click Support, then click

Publications. Click the publication comments within the introductory text.

Provide the requested information and your comments. Be sure to include the

name and form number of the document in the [Publication ID] field.

v Print and complete the form at the end of this document. Return the form to IBM

by mail or by giving it to an IBM representative.

If applicable, include a reference to the specific location of the text (for example, the page or table number) on which you are commenting.

Between major revisions of this document, there might be minor technical updates. The latest version of this document is available on the Retail Store Solutions Web site at www.ibm.com/solutions/retail/store/support/publications/.

Updated October 31, 2007

xviii SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Chapter 1. Introducing the SurePOS 700 Models

The IBM SurePOS Models 721/741/781 and 722/742/782 are offered in a wide footprint and a narrow footprint. Your packaging options determine the width of the unit. A unique cover-set feature provides a broad selection of cover options and colors (see Table 1 on page 2).

Figure 1. Example of the wide and narrow SurePOS 700 series

Table 1 describes the available models.

Updated October 31, 2007

Table 1. Models and descriptions

Entry products for cost-sensitve applications:

SurePOS 720 Model 4800:

721 VIA C3 1.2 GHz 722 Intel Celeron 2.0 GHz

Value products that balance cost and high performance:

SurePOS 740 Model 4800:

741 Intel Celeron 2.0 GHz C41 Intel Celeron 2.0 GHz without installed

POS I/O ports 742 Intel Celeron D 326, 2.5 GHz C42 Intel Celeron D 326, 2.5 GHz without

installed POS I/O ports E42 Intel Celeron D 326, 2.5 GHz with

Microsoft Windows Embedded for Point of

Service preloaded

High performance products for intensive POS applications:

SurePOS 780 Model 4800:

781 Intel Pentium 4, 2.4 GHz W81 Intel Pentium 4, 2.4 GHz with Microsoft

Windows XP Professional preloaded 782 Intel Pentium 4 531, 3.0 GHz

For compatibility with your hardware peripherals and software applications, see “Compatibility” on page 22.

Physical characteristics

This section gives you the physical characteristics for the SurePOS Models 721/741/781 and 722/742/782 as narrow, wide, and wide with uninterruptible power supply (UPS) models.

Dimensions

The dimensions for the wide and narrow models are as follows:

Footprint Width Depth Height Weight

Wide 442 mm

Narrow 320 mm

Wide with UPS 442 mm

Controls and indicators

Figure 2 on page 3 describes the front panel controls and indicators.

(17.4 in.)

(12.6 in.)

(17.4 in.)

475 mm (18.7 in.)

116 mm (4.6 in.)

116 mm (4.6 in)

116 mm (4.6 in.)

11.8 kg (26 lbs)

10.0 kg (22 lbs)

17.7 kg (39 lbs)

2 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

DE FG

Figure 2. Front panel controls and indicators. Note: Use of the front headphone jack overrides the rear line-out jack.

A Recessed dump switch B System power switch C Headphone jack (Models 74* and 78* only) D Hard disk drive indicator E Power indicator F UPS indicator (only with wide footprint and UPS installed; otherwise

covered)

G UPS switch (only with wide footprint and UPS installed; otherwise covered)

Indicators F and G display only if you install the optional UPS.

Note:

Chapter 1. Introducing the SurePOS 700 Models 3

Connectors

Updated October 31, 2007

SurePOS Models 721/741/781 and 722/742/782 offer a unique configuration for connecting POS input and output (I/O) devices. Most of the POS-specific I/O function is contained on a riser card that connects into the main processor board.

The SurePOS models support both the RS-485 POS I/O (4694 family), as well as the powered USB I/O, (IBM SurePOS 700 family). A unique tailgate design, which includes IBM SurePorts, allows for different configurations of I/O that you can later upgrade or change in the field. The rear I/O panels are cable-attached to the riser card.

Note: The front panel of Models 740 and 780 provides one 12V POS USB 2.0 and

two PC USB 2.0 connectors. See Figure 3.

Figure 3. Front panel connectors.

Figure 4 provides an overview of the rear panel for both wide and narrow footprints:

AC D

Figure 4. Overview of rear panel

A UPS and cable connections for wide models only B IBM SurePorts: USB and/or RS-485 I/O connections

C PC I/O on all models D Power inlet and PCI slots (and serial ports on Models 74* and 78*).

4 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 5 shows a closer view of the I/O connections that are available on all models and Table 2 defines the icons on the connections.

Figure 5. Rear view of input/output available on all models

Table 2. Rear icons and definitions

Icon → Definition Icon → Definition

Mouse

IBM PS/2® compatible keyboard

Printer

Display

Ethernet local area network (LAN)

USB (USB 1.1 on Model 721, USB 2.0 on Models 721, 722, 741, 742, 781, and

782)

External serial devices (such as a scale and a scanner).

Microphone

Line (audio) in

Line (audio) out

Chapter 1. Introducing the SurePOS 700 Models 5

Updated October 31, 2007

IBM SurePorts Point of Sale connections

Attention

Hot plugging of powered USB devices is not supported.

USB-only configuration: Figure 6 shows the configuration with only USB

connections.

DEFGH

Figure 6. USB-only configuration (models 7x1)

DEFGH

Figure 7. USB-only configuration (models 7x2)

H, G, F, E, D, and C, B, A

All 12-V powered USB ports, except C, which is a 24-V USB port.

Note: The letters shown on the USB connectors are used to identify the

connector space and the order of connection per card. As an example, for each card, the system first recognizes a device connected to the A USB port before recognizing the device connected to the B USB port. This auto-sensing feature applies to each card; therefore, the system could recognize card 1, USB port B, then C, before recognizing the USB port D on card 2.

3A, 3B

IBM cash drawer ports.

Note: Port 3A automatically detects an IBM cash drawer. Customers with

RS-485 scanner, or a secondary RS-485 display.

6 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

non-IBM cash drawers should read the voltage considerations described in “Cash drawers” on page 18.

Updated October 31, 2007

RS-485 and USB configuration: Figure 8 shows the RS-485 and USB

configuration.

Figure 8. RS-485 and USB configuration

3A, 3B

IBM cash drawer ports.

Note: Port 3A automatically detects an IBM cash drawer. Customers with

non-IBM cash drawers should read the voltage considerations described in “Cash drawers” on page 18.

IBM RS-485 primary display

79B 4A 5A

5A IBM RS-485 primary POS keyboard 7 RS-485 printer

You cannot connect a RS-485 attached printer and a USB attached

Note:

printer to a unit at the same time. Only one printer can be connected to the system at a time.

9A,

RS-485 scanner, or a secondary RS-485 display.

C, B, A

USB ports. C (left port) is 24 V, B and A are powered 12 V.

Chapter 1. Introducing the SurePOS 700 Models 7

Cooling

Cooling is provided through forced-air cooling by a fan contained in the power supply. Air vents must not be blocked, and the vents must have two inches of clearance from cabinet walls, trash cans, and papers.

Environmental and temperature

The following environmental characteristics apply:

v Operating temperature: +10 to 40°C (+50 to 104°F) with 8% to 80% relative

humidity

v Shipping: -40 to +60°C (-40 to +140°F) v Storage: 0 to +60°C (32 to +140°F)

Updated October 31, 2007

8 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Power

Attention

Hot plugging of powered USB devices is not supported.

This section describes the power, power switches and power management.

The power requirements for the SurePOS Models 721/741/781 and 722/742/782:

v Input voltage: 100 - 127 V or 200 - 240 V AC nominal v Frequency: 50 - 60 Hz, ±3 Hz v Power consumption: 60 W typical, 200 W max.

Table 3 for the maximum continuous DC load rating for each port.

See

Table 3. Port DC loads.

Notes:

1. Total 12-V current for all external loads is 5 A max. Total 5-V current available for all external loads is 5 A max.

2. Two printers cannot be attached to the system simultaneously.

3. Only one cash drawer can be activated at any time.

24-V printer ports 3.0 A 38-V printer ports 2.1 A 24-V/38-V cash drawer ports 1.0 A 150 mS pulse 12-V ports (RS-485) 1.0 A/port 12-V port (USB) 1.5 A/port 5-V RS-485 1.0 A/port 5-V PS/2 keyboard/mouse 0.5 A/port 5-V in all USB ports 0.5 A/port

Total 12-V current for all external loads is 5 A maximum.

Total 5-V current for all external loads is 5 A maximum.

Power switch operation

During normal operation, the power switch on the SurePOS 700 Series operates as you would expect. Push the switch to turn the machine on, push it again and the unit powers off. There are some exceptions:

1. You can program the switch to operate differently. For example, if your operating system supports power management, you can program the switch to behave as a standby or resume switch. For more information, refer to the documentation included with your operating system or power management software.

2. A delay can occur when powering off, if you press the power button when the unit is running its power-on self-test (POST).

3. Sometimes you cannot initiate a controlled shutdown because the application or system is hung. Press and hold the power switch until the unit powers off.

Note: This is not the recommended method of powering off the SurePOS 700

Series. Use it only when no other method is available to power off the

Chapter 1. Introducing the SurePOS 700 Models 9

system. If you power off the unit by pressing and holding the power switch, some programmed events do not function until the unit is powered on again. Examples of these programmed events are IBM Wake on LAN®, and others.

Uninterruptible power supply (optional)

The technical characteristics of the uninterruptible power supply (UPS) are as follows:

v Capacity: 500 VA/300 W v Run time: 2.5 minutes minimum at full-rated (500 VA) load with a new,

fully-charged battery

v Output voltage in battery mode: 113 V AC ± 10% for low range; 220 V AC ± 10%

for high range.

v Frequency (in backup mode): 60 Hz ±3 Hz for line frequency > 55 Hz; 50 Hz ±3

Hz for line frequency < 55 Hz (output waveform is a stepped sinewave approximation)

v Transfer time: <8 ms typical, 10 ms max, AC to battery

characteristics of the batteries are as follows:

The

v Replaceable by persons with typical PC hardware upgrade skills. v Recharge time is 8 hours typical, with a maximum of 16 hours for a fully depleted

battery.

v Battery type is 12-V, 5-AH, sealed, leak-proof, maintenance-free lead-acid type.

Updated October 31, 2007

Battery life

With a new, fully-charged battery, the UPS is capable of delivering full output for 2.5 minutes. Typical POS configurations require much less power. A typical system unit with LCD operator display can last 15 minutes with a new, fully charged battery, depending on print activity and 60 minutes if the terminal is in standby mode. The battery charge capacity decreases over time and this decrease is accelerated by heavy usage. Regular deep discharges of the battery can dramatically reduce its useful service life. The useful life of a battery in a typical environment is one to three years.

Input voltage

The UPS option cannot sense low- versus high-line voltages. Separate units are designed for low- and high-line voltages. Units cannot be converted between high- and low-line voltage. Figure 10 on page 12 shows the power outlets and connectors of the UPS.

Attention: Damage to the UPS will occur if incorrect line voltage is applied to the

unit.

System unit interface

The UPS has an RS-232 (EIA 232)-compatible output that can connect to one of the system unit RS-232 ports to communicate UPS status (AC power loss, low battery) to the operating system (OS), or application. The interface is compatible with the Microsoft Windows default UPS implementations.

10 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Configuration switches

The DIP switches are located on the front panel of the UPS subassembly (see A in Figure 9). These switches allow you to select whether the ON or OFF state of the connected system unit controls the operation of the UPS during an AC power outage.

Standalone mode: When both switches are set to the OFF or the up position

(factory default), the UPS always enters battery mode during an AC outage. The unit remains in battery mode until AC is restored or until the battery is discharged.

On-battery and low-battery signals are available to the associated system when an

RS-232 cable connection is in place, but there is no control of the UPS from the system unit. This mode of operation is typical for the standby type of power supplies commonly found in the marketplace.

Host-dependent mode: The host-dependent mode is when both DIP switches are

set in the ON or down position. During an AC outage, the UPS does not remain in battery mode for more than five seconds unless there is an active RS-232 connection present from a powered-on system unit. If the system unit is powered on, the UPS remains in standby mode. If the system unit is powered off, the unit does not stay in standby mode. When AC power is restored, AC power is again available at the UPS output. This setting is useful for situations where systems units are powered down at the close of business and the main store power is also shut down. This setting prevents the UPS from switching into standby mode and discharging the battery when the store power is removed.

Figure 9. Location of UPS configuration switches

Chapter 1. Introducing the SurePOS 700 Models 11

Updated October 31, 2007

Figure 10. UPS rear view. A: Circuit breaker; B: Power inlet; C: RS-232 port ; D: AC outlets

Power management

Power management on the SurePOS Models 721/741/781 and 722/742/782 is based on the standard desktop PC model. Depending on OS and drivers used, all models are capable of being placed into a standby state with AC power applied. Protection from AC power events is provided by an optional UPS that can be integrated into the wide-footprint unit. Support is provided for the following industry standards and conventions:

v ACPI - APM v Wake on LAN v Wake on real-time clock alarm v Wake on PS/2 keyboard/mouse

12 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Features and options

Table 4. Features and options

SurePOS 720, Model 4800-721

Attribute

CPU VIA C3 1.2

GHz/133MHz

Chipset Intel 815E/ICH2 Intel 845GV,

Memory PC133-MHz

SDRAM, 128 MB standard 512 MB max 2 sockets

NVRAM 128 KB Hard disk

(optional)

CD- ROM

Zero or one 40 GB or larger ATA100/7200 RPM

External USB Internal 24X IDE; external USB; boot support included (All optional)

Video Analog, VGA

interface only, no

DVI

Integrated into chipset

Dual display support via PCI feature card option Video

64 MB max, shared with system memory memory

Audio-

None Front headphone jack Front

Audio

Mic in, Line in/out

-Rear PC I/O PS/2 keyboard

PS/2 mouse PS/2 mouse PS/2 mouse

No USB on front

2x PC USB 1.1 on

rear

2x RS-232 (unpowered)

LAN Intel Ethernet 10/100

Wake on LAN® enabled

Wireless support by feature card

SurePOS 720, Model 4800-722

Intel Celeron™ 2.0 GHz,

ICH4 DDR 333-MHz Max 256 MB

standard 2 GB max, 2 sockets

SurePOS 740, Model 4800-741

Intel Celeron

2.0 GHz/400 MHz

Intel 845GV/ICH4

SurePOS 740, Model 4800-742

Intel Celeron D 326 2.5 GHz

Intel 915GV, ICH6R

DDR2 533-MHz, 256 MB standard 2 GB max, 2 sockets

Zero, one or two 40 GB or larger

Zero, one or two SATA-I/7200RPM;

40GB ATA100/7200 RPM

Analog VGA, standard DVI with adapter card option

1 powered USB 2.0 port

1 powered USB

2.0; 2 PC USB 2.0 on front 2x PC USB 2.0 on front

2x USB 2.0 on rear 2x USB 2.0 on

rear

4x RS-232 (unpowered)

parallel printer

SurePOS 780, Model 4800-781

Intel Pentium®4

2.4 GHz/533Mhz

Intel 845GV/ICH4

DDR 333-MHz Max 512 MB standard 2 GB max, 2 sockets

One standard or two 80 GB or larger ATA100/7200 RPM

1 powered USB

2.0 port on front 2x PC USB 2.0 on front

2x USB 2.0 on rear

4x RS-232 (unpowered)

SurePOS 780, Model 4800-782

Intel Pentium 4 531 3.0 GHz

Intel 915GV, ICH6R

DDR2 533-MHz Max 256 MB standard 2 GB max, 2 sockets

SATA-I/ 7200RPM: 1 standard, 2 optional

1 powered USB 2.0; 2 PC USB 2.0

2x USB 2.0 on rear

4x RS-232 (unpowered)

Chapter 1. Introducing the SurePOS 700 Models 13

Table 4. Features and options (continued)

SurePOS 720, Model 4800-721

Attribute

SurePOS 720, Model 4800-722

Slots

2 PCI (no ISA) Approx. 1/2 length (195 mm/7.6 in.

max)

Diskette Drive

DVD or CD- RW

Standby power

SurePOS 740, Model

SurePOS 740, Model 4800-742

4800-741

2 PCI or 1 PCI and 1 x1 Lane PCI Express

External USB optional

External USB

Internal UPS (optional – wide only)

Updated October 31, 2007

SurePOS 780, Model 4800-781

2 PCI (no ISA) Approx. 1/2 length (195 mm/7.6 in. max)

SurePOS 780, Model 4800-782

2 PCI or 1 PCI and 1 x1 Lane PCI Express

14 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Video function

The integrated chipset on the system board provides the video function. Video storage uses system DRAM and utilizes technology that provides extra video memory as needed and releases it back to the operating system when not in use.

Using the BIOS setup, you can permanently allocate memory to system memory or to video memory. All video subsystems support modes up to 1600 x 1200 resolution.

Video drivers are available for many versions of Windows and Linux; support for the 4690 is embedded in the operating system. DOS uses the video subsystem in standard DOS modes.

Local area network

IBM provides special local area network (LAN) drivers for the SurePOS Models 721/741/781 and 722/742/782, without requiring different drivers for different boards. The product is shipped with integrated, auto-sensing 10/100 Mbps Ethernet support and uses Intel LAN hardware.

Note: Existing LAN drivers for 4694, and earlier models of 4800 are not compatible

with SurePOS Models 721/741/781 and 722/742/782.

Other LAN information is as follows:

v Support is provided for Dynamic Host Configuration Protocol (DHCP) and

Preboot Execution Environment (PXE), but not for the Remote Program Load (RPL) or Novell NetWare protocols

v Wireless connectivity is offered through the use of an added PCI feature card v Compatibility is provided for the following industry standards:

– IEEE 802.3i 10Base-T/100Base-T physical layer interface – IEEE 802.3u auto negotiation

Audio and headphones

The SurePOS Models 721/741/781 and 722/742/782 of products contain an AC97 compatible audio subsystem. The product is capable of driving conventional speakers or headphones with the line-out output, but cannot drive non-powered speakers (such as the early models of the 4820 display with optional speaker kit). Connecting headphones to the front audio jack disconnects the line-out jack on the rear.

PC speaker tones are coupled into the audio subsystem (line-out).

Note: The front headphone jack is not available on Models 721 and 722.

1. Depends upon your operating system.

Chapter 1. Introducing the SurePOS 700 Models 15

PC I/O

Updated October 31, 2007

The core chipsets have standard interfaces for the following devices:

v PS/2 keyboard and mouse v Parallel printer v Two RS-232 ports

Models 741, 742, 781 and 782 contain two additional RS-232 channels. Drivers are required to enable these ports (for all operating systems) and are available through the support page on the Web (www.ibm.com/solutions/retail/store and then select support.) . Because these ports are PCI devices and fully Plug and Play compliant, applications must use OS and BIOS calls to discover their locations in the system’s I/O map. Also, these applications must be able to share the PCI interrupt structure, if interrupt support is required.

v USB

– Model 721 supports two PC USB 1.1 compatible ports on the rear – Model 741 and Model 781 support two PC USB 2.0 compatible ports on the

rear, and an additional two PC USB 2.0 ports on the front. These models also have a powered 12V POS/USB port on the front, which is driven by the USB controller on the riser card.

– Model 742, and 782 support two PC USB 2.0 compatible ports on the rear

and two additional USB 2.0 ports on the front. These models also have a powered 12V POS/USB port on the front (except Model 722), which is driven by the USB controller card on the planar.

Note:

System memory

All system boards have two memory sockets. The factory-installed base memory occupies one of the sockets. An empty socket depends upon the initial order for base memory. Use only memory provided by IBM Retail. Note that not all third-party memory modules work with every product. IBM performs extensive life and reliability testing to insure that the memory offered by IBM will operate correctly over all voltage and temperature ranges.

Optional USB DASD

External USB drives, such as HDD/ZIP, diskette or memory key, operate with the product; IBM provides USB boot support. Yo u have to test any specific USB device not offered by IBM Retail prior to use. This requirement is especially necessary due to the implementation differences between drive suppliers.

USB support

The SurePOS Models 721/741/781 and 722/742/782 contain two different USB subsystems. The base subsystem is implemented on the main processor board and uses the core USB support provided by the motherboard chipset. Model 721 supports the USB 1.1 standard; Models 741, 742, 781 and 782 support the USB 2.0 standard. All motherboard USB controllers are Universal Host Controller Interface (UHCI) compliant.

USB 1.1 devices can be used with USB 2.0 ports (at USB 1.1 speeds), and

USB 2.0 devices will work on USB 1.1 ports (at USB 1.1 speeds).

Models 7x1

The POS USB PC ports are all driven from the POS riser card and comply with the USB 1.1 standard. These controllers are all OHCI compliant (except those machines containing the front-powered POS USB 2.0 port).

16 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Models 7x2

The POS USB PC ports are all driven from the POS riser card and comply with the USB 2.0 standard. These controllers are all Universal Host Controller Interface (UHCI) or Enhanced Host Controller Interface (EHCI) compliant.

Unique software interface

For the software programmer, the SurePOS Models 721/741/781 and 722/742/782 appear as a PCI-based PC system unit with the usual PC peripherals . The unique POS function is packaged on the PCI riser card. The following unique functions are also provided in the system unit:

v Two PCI feature card slots or optionally on the Models 742 and 782, 1 PCI and 1

x1 Lane PCI Express feature card slots

v 128 KB of nonvolatile random access memory (NVRAM) v A ROM that connects to the system ROM during POST to provide additional

function and information

v An interface to the RS-485 (EIA 485) subsystem, if the system is equipped with

RS-485 ports. IBM drivers and operating systems isolate these changes from the application.

v An interface to the POS USB subsystem. IBM drivers and operating systems

isolate these changes from the application.

I/O devices

SurePOS Models 721/741/781 and 722/742/782 support a wide range of displays, keyboards, printers, cash drawers, and scanners. See the IBM Retail Stores Web site at www.ibm.com/solutions/retail/store, for a list of currently supported devices.

Additional I/O information is available in the following publications:

Note:

USB I/O devices

SurePOS 700 Series: Options and I/O Devices Service Guide, SY27-0392

RS-485 I/O devices

Store Systems POST I/O Devices Installation and Operation Guide, GA27-4028

Chapter 1. Introducing the SurePOS 700 Models 17

Cash drawers

Updated October 31, 2007

The SurePOS Models 721/741/781 and 722/742/782 are preconfigured from the factory to work correctly with all IBM cash drawers. In this automatic mode, the system can correctly detect the difference between IBM 24-V and IBM 38-V cash drawers. Cash drawer port 3A provides auto-sensing function for an IBM cash drawer.

Note: Automatic mode sets the cash drawer operating voltage for both cash drawer

ports. If you connect a 24-V cash drawer to port 3A and connect a second drawer, it must also be a 24-V drawer.

If you are using a non-IBM drawer, the automatic mode will not work correctly, and damage to either the cash drawer, system unit, or both is possible. If a customer has two connected cash drawers, both drawers must be the same voltage.

You can configure the cash drawer voltage (24 V or 38 V) by using the configuration options on the POS configuration setup program or with the jumper override. Figure 11 shows the location of the cash drawer voltage jumper on the riser card and a diagram with the position of the jumpers.

JP2 JP3 3 2 1

Figure 11 . Setting the cash drawer using the jumper override. Tip: Using Adobe Acrobat, you can magnify the digital picture to see a close-up view of the card

Table 5 provides the correct jumper settings for the 24 V and 38 V cash drawers:

Table 5. Cash drawer jumper settings

Voltage Jumper JP2 Jumper JP3

Automatic setup (default) Not used 2-3 Manual 24 V 2-3 1-2 Manual 38 V 1-2 1-2

18 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Voltage setting for the 4689 DBCS SurePOS Receipt Journal printer

To operate correctly with the SurePOS Models 721, 741, and 781, customers with the 4689 DBCS SurePOS Receipt Journal printer must set the printer voltage to 24 V. All other RS-485 printers will work correctly with the SurePOS 700 at the default setting of 38 V.

To configure the printer voltage to 24 V, you set the jumpers JP1 and JP2. Both jumpers must have the same setting. Select pins 1-2 for 38 V (default) or pins 2–3 for 24 V. Figure 12 shows the location of the printer jumper.

38 24

JP1 JP2

Figure 12. Location of printer jumper on the I/O card. Tip: Using Adobe Acrobat, you can magnify the digital picture to see a close-up view of the card.

Chapter 1. Introducing the SurePOS 700 Models 19

Powered USB connectors

The powered USB connectors provide additional power from the host to devices that require more power than is available from the USB standard Type A connector. As shown in Figure 13, additional power is supplied through another set of contacts that are contained within the powered USB connector.

The powered USB receptacle consists of two connectors that are integrated within a common shielded housing. These two connectors are stacked vertically inside the common housing. The upper connector contains four contacts that are used for powering the attached device. The lower connector is a fully compliant USB Type A connector capable of mating with either a standard USB Type A plug or a powered USB plug. In other words, the bottom half of the connectors are standard USB Type A ports to which USB I/O devices can be attached.

Updated October 31, 2007

Figure 13. Example of the powered USB port. A is the power section of the connector and B is the standard USB section of connector.

Powered USB connectors provide the following features:

v Additional power for USB POS I/O devices needing more than 5 V. v Unique keying and color coding of the 12-V and 24-V connectors, which prevents

unintentionally attaching a connector to the wrong type of port.

v Positive mechanical retention latch between the plug and receptacle to prevent

inadvertent disconnections.

Non-POS I/O devices

The SurePOS Models 721/741/781 and 722/742/782 support most of the following non-POS I/O devices:

v Many, but not all, USB mass-storage devices such as diskette drives, CD-ROM,

and memory key. Lack of standardization precludes a list of the devices that are not supported. Boot mode is supported for most devices that support USB boot.

v IBM VGA monitors (CRT and LCD) v Industry-standard PC keyboards, mice, and printers v Standard USB and RS-232 devices with appropriate drivers, software, and

operating systems

20 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

System and driver support

This section describes the supported operating systems, BIOS information, and driver requirements.

Operating systems

SurePOS Models 721/741/781 and 722/742/782 support the following operating systems:

v 4690 OS V4R1 v Windows 2000/SPx v Windows XP/SP2 v WEPOS (Windows XP Embedded for Point of Service v IBM Retail Environment for SUSE Version 2 Novell Linux v PC DOS

Problem resolution procedures typically require the installation of the latest

Note:

fix pack.

Drivers

Driver packages are available on the IBM Web site (www.ibm.com/solutions/retail/ store) for download for all supported operating systems. A complete list is provided on the web site. Drivers are provided for video, LAN, USB, audio, RS-232 (if required) and POS I/O. In many cases, the default drivers shipped with the operating system will be satisfactory.

BIOS

SurePOS Models 721/741/781 and 722/742/782 use a technology that allows an upgradeable BIOS. IBM provides utilities to upgrade the BIOS and updates are published on the support Web site. You are responsible to perform BIOS upgrades as required. BIOS upgrades are not covered by IBM warranties or maintenance agreements.

Chapter 1. Introducing the SurePOS 700 Models 21

Compatibility

Hardware

Software

Updated October 31, 2007

To ensure that the SurePOS Models 721/741/781 and 722/742/782 operate smoothly with any previous hardware equipment and software programs, carefully review the following requirements.

v All cash drawers. Customers with non-IBM cash drawers must use the POS I/O

configuration screen or jumper override to set the correct operating voltage. Failure to do so may damage the cash drawer or the system unit. See “Cash drawers” on page 18.

v 4820 DVI displays (Models 741, 742, 781 and 782 only) require a video card

that supports Digital Video Interactive (DVI). The output port is installed in the feature card slot. Note:DVI displays are only supported on Models 741 and 781.

v 4820 displays with the integrated speaker feature require a PCI audio card

with integrated speaker amplification.

v The maximum length of PCI card slots is 195 mm (7.5 in.).

v New and unique drivers for all operating systems are required for all

functions in the product.

v Software migration considerations:

– DOS:

- New LAN drivers are required, with modifications to LAN configuration files such as PROTOCOL.INI

- Modifications are required to CONFIG.SYS and AUTOEXEC.BAT

– Applications with hardcoded routines to specific interrupt request (IRQ) levels,

I/O addresses, might experience migration problems.

– Applications requiring COM ports 3 or greater must be capable of using a PCI

compliant, Plug and Play device that uses the shared interrupt architecture. – Third-party memory modules do not work with every product. – Windows and Linux:

- Reinstall the operating system.

- After Windows is installed, install the appropriate drivers (downloaded from the IBM Web site), and then install the applications.

- Existing operating system images for the 4694 or previous models of 4800 are not compatible with the SurePOS Models 721/741/781 and 722/742/782. However, after you install the operating system, typical HDD imaging utilities should operate correctly.

7x2 IBM 4690 OS must be Version 4, Release 1

–

Redundant Array of Inexpensive Disks (RAID) program (Models 742 and 782 only)

The RAID2 function provides support for redundant hard disk drives. Supported only on the Microsoft Windows operating systems, RAID provides an error message should one of the two hard disk drives experience a failure. For more information, see the IBM SurePOS 700 Software Installation Guide.

2. Also referred to as the Redundant Array of Independent Disks

22 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Calling for service

When you call IBM for warranty information or service, be sure to have the serial number, machine type and model number available.

Figure 14 shows the location of this information on the SurePOS Models 721/741/781 and 722/742/782

Figure 14. Serial number and machine information

Note: Both positions A and B show the serial number and machine type-model

number.

Chapter 1. Introducing the SurePOS 700 Models 23

Updated October 31, 2007

24 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Chapter 2. Installation and system setup

This section describes the steps to install your SurePOS 700.

Before you begin

Read this information before you begin your installation.

Supported operating systems

This product supports the following operating systems:

v 4690 OS (V3R3 or later) v IBM PC DOS 2000 (including DBCS versions) v Windows 2000 client with latest service packs v Windows XP with latest service packs v Windows XP embedded with latest service packs v Linux (2.4.4 kernel, Red Hat 7.3)

Determining your configuration

You can set up your system units in either an integrated or distributed configuration. An integrated configuration is one in which all parts of a system are assembled in one location. A distributed configuration is one in which you set up parts of the system in different physical locations. In an integrated configuration, you can use the slanted I/O tray option for the wide units to contain peripheral devices, such as printers and displays, on top of wide-footprint system units. There are also slanted I/O tray options that you can mount on the full-size cash drawer or directly on the counter.

Your order and packaging

Each order includes the following components:

v System unit v LAN patch cable; 4.2 m (14 ft), Category 5 v Country-specific power cord v Cover kit v Factory install options, such as direct-access storage devices (DASDs), extra

memory

v Safety manual v Customer-installed options

All publications are also available from the Web site at

Note:

www.ibm.com/solutions/retail/store

Setup procedures

Note: Before installing, be sure to read “Federal Communications Commission

(FCC) statement” on page 127.

To install the SurePOS Models 721/741/781 and 722/742/782, follow the steps in this section.

Step 1. Installing your internal options

After you unpack and review your packing slip, install your internal options. Chapter 3, “Installing internal options,” on page 45 provides instructions for installing these features.

Updated October 31, 2007

26 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Step 2. Wide units only: Installing the expansion housing and the optional UPS

This procedure is for wide units only.

Figure 15. Removing the retainer bracket

1. See Figure 15. Remove the retainer bracket from the expansion housing as follows:

a. Turn the retaining screw to the left to unlock the bracket from the housing. b. Pull the bracket to the right and then lift out to remove it from the notches.

Chapter 2. Installation and system setup 27

Updated October 31, 2007

Figure 16. Correct placement of system unit for installing expansion housing

2. Place the unit on its side as shown Figure 16. This position allows ease in movement as the rubber feet do not touch the counter.

28 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 17. Aligning the expansion housing with the system unit

3. See Figure 17. Align the expansion housing with the machine unit, matching the tabs on the unit with the slots on the housing.

4. Slide the UPS forward into the expansion housing to lock into place.

Attention: Be sure the expansion housing is fully latched onto the system

unit.

Chapter 2. Installation and system setup 29

Figure 18. Removing the sheet metal panel

Updated October 31, 2007

5. See Figure 18 and place the unit in the operating position.

Note: If you are installing a UPS, follow the remainder of these steps. If you

are not inserting a UPS, go to Step 7 on page 32 to secure the

expansion housing to the system unit. a. To install the UPS, remove the sheet metal panel (see Figure 18.) b. The unit as shipped from the factory does not have the battery connected.

Connect the battery to the UPS as follows:

Figure 19. Connecting the battery to the UPS

c. See Figure 19, Picture 1. With the UPS on its side, remove the battery

door.

d. See Picture 2. Pull the battery out of the UPS such that you can view the

wiring and plug.

e. Connect the plug with the red wire (Picture 3).

30 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

f. Push the battery back into the UPS, close and tighten the screws holding

the door (Picture 4).

Figure 20. Saving the battery date label

g. Peel off the battery date label (1 in Figure 20) and place it on the inside of

the front cover assembly (2 in Figure 20).

Figure 21. Inserting the UPS

6. Insert the power supply into the housing as shown in Figure 21.

Chapter 2. Installation and system setup 31

Updated October 31, 2007

Figure 22. Replacing the UPS retainer bracket

7. Secure the expansion housing to the chassis as follows:

Important

a. Slide the left end of the retainer bracket into the notch and then insert

the right end. See Figure 22

b. Tighten the screw.

Attention:

The retainer bracket can only be installed if the expansion

housing is fully seated and latched. For safe operation, the retainer bracket must be installed.

The following steps apply only if you installed a UPS:

8. Connect the power cable to the UPS.

9. Optionally, connect the serial cable to the UPS.

10. Set the configuration (DIP) switches on the front panel of the UPS. See “Configuration switches” on page 11 for additional information.

32 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Step 3. Installing the cover kit

Cover kits allow you a choice of color as well as a choice of width. The cover kits complete the mechanical assembly, and you should not operate the system without them.

Figure 23. Installing the covers

To install the top cover:

1. See Figure 23. Place the cover in position over the system unit so that the front edge aligns with the line and the arrow imprinted on the top plate. Slide the cover forward to lock into place.

Chapter 2. Installation and system setup 33

Updated October 31, 2007

Figure 24. Installing the rear door

2. See Figure 24. Install the rear door by holding it in a horizontal position. Insert one hinge pin (A) into the receptacle (B) on one side of the system unit. Press and insert the opposite hinge pin to lock into place.

Figure 25. View of rear door lower tabs

3. See Figure 25. Press and insert the lower tabs (A in Figure 25) into the slots (B) to lock in place.

34 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 26. Removing the plug for the headphone jack

4. When installing the bezel on Models 741, or 781, remove the plug (A in Figure 26) for the headphone jack by pushing in from the back and popping the plug out the front. Discard the plug.

Figure 27. Removing the CD-ROM blank

Chapter 2. Installation and system setup 35

Updated October 31, 2007

5. If a CD-ROM is installed, remove the CD-ROM blank (B in Figure 27 on page

35) by pressing on the tabs from the rear. Discard the blank.

Figure 28. Removing the blank for the UPS switch panel

6. If you installed an UPS in your wide unit, remove the UPS switch panel blank (see U in Figure 28).

36 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 29. Placement of bezel

7. See Figure 29. Locate the hooks on the bottom of the bezel and align these hooks with the latches on the unit (B).

8. Push in on the side tabs and insert one end and then the other. Pivot the bezel to lock in place, ensuring that the center tab locks (A) into place.

Chapter 2. Installation and system setup 37

Step 4. Installing the slanted I/O tray (wide units only)

Depending upon your configuration, you will need to install the slanted I/O tray.

1. Install the two mounting clips (A in Figure 30) into the slanted I/O tray. From the inside of the I/O tray, insert the back of the mounting clip first and push the front part into the opening.

Updated October 31, 2007

Figure 30. Installing two mounting tabs into the slanted I/O tray

2. Turn the I/O tray over. Push on the front of the tab until it clicks into place.

3. Set the I/O tray on top of the unit, and connect the tabs in front of the unit.

4. Attach the I/O tray to the cash drawer by inserting and tightening the two plastic thumbscrews into the holes at the back corners of the I/O tray.

38 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Step 5. Routing the cables

If you are setting up the unit as an integrated terminal, route the cables for the keyboard, display, or printer through the openings on the top of the unit. If you are setting up the unit as a distributed terminal, route the cables for the keyboard, display, or printer through the back of the unit.

Figure 31. Routing the cables through the slanted I/O tray

Figure 31 shows how to route the cables through the slanted I/O tray

Slanted I/O tray

System unit

Step 6. Attaching your I/O devices

Chapter 4, “Installing external options,” on page 53 provides instructions on installing your I/O devices. “Connectors” on page 4 identifies the SurePOS Models 721/741/781 and 722/742/782 connector locations for attaching the I/O devices.

Notes:

1. Install your IBM cash drawer to port 3A for automatic-sensing function.

2. Refer to “Cash drawers” on page 18 for information on installing non-IBM cash drawers.

3. Customers with 4689 DBCS SurePOS Receipt Journal printers should see “Voltage setting for the 4689 DBCS SurePOS Receipt Journal printer” on page

19.

Chapter 2. Installation and system setup 39

Step 7. Installing the fillers on a slanted I/O tray

Notes:

1. Ensure that the side of each filler overlaps the tab on the side of the I/O tray.

2. If you are using an IBM 4610 SureMark printer with magnetic ink character recognition (MICR), install it on the right side. This arrangement minimizes the effect of magnetic interference from the CRT on the MICR in the printer.

Figure 32 through Figure 35 on page 42 shows the locations of the fillers and the method for installing them. Insert the tab in the slot and push the filler toward the tab until it snaps into place.

Updated October 31, 2007

Figure 32. Mounting locations for the fillers

A Credit card holder B Display C Keyboard D Keyboard replacement

The dashed lines indicate possible locations for mounting each filler panel.

Note:

40 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 33. Installing the display filler

A Step 1 B Step 2

Figure 34. Installing the keyboard filler

A Step 1 B Step 2

Chapter 2. Installation and system setup 41

Updated October 31, 2007

Figure 35. Installing the keyboard-replacement filler

A Step 1 B Step 2

Figure 36. Location of installed fillers

To install the filler panels:

1. Place the display filler (A in Figure 36) on the system unit. Do not remove the knockout section

2. If you have a 50-key keyboard or 50-key keyboard with MSR: a. Place the keyboard filler panel (B in Figure 36) beside the keyboard. b. Hook the foot of the keyboard filler panel into the hole, and snap the front of

the filler panel into place.

If you are using a touch screen and therefore are not using a keyboard, place

3. the keyboard-replacement filler panel (C in Figure 36) at the front of the unit. Hook the foot of the keyboard-replacement filler panel into the holes, and snap the front of the filler panel into place.

42 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Step 8. Connecting the power

1. Connect the power cord to the SurePOS 700 and plug into an electrical outlet.

2. If a UPS is attached, power on the UPS (switch G in Figure 37).

DE FG

Figure 37. Front panel controls and indicators

A Recessed dump switch B System power switch C Headphone jack (Models 741 and 781 only) D Hard disk drive indicator E Power indicator F UPS indicator (only with wide footprint and UPS installed; otherwise

covered)

G UPS switch (only with wide footprint and UPS installed; otherwise

covered)

Verify that the UPS indicator light (LED) is on and operating correctly (refer to

3. Table 6).

4. Power on the system unit (switch B).

5. Verify that the SurePOS 700 is operating correctly by checking the LEDs on the front of the unit. See Table 6.

Table 6. Status indicators

Indicator Status

Power (E in Figure 37)

v Steady: power on v Blinking: standby v No light: power off

HDD (D)

v Yellow: HDD activity

UPS (G) v Green: using AC power

v Slowly blinking: power from internal battery v Blinking rapidly: UPS is supplying power and battery is low

Chapter 2. Installation and system setup 43

Step 9. Running the BIOS configuration utility

Most users will not have to change the default BIOS configuration values. However, you can change the system default settings if necessary. Chapter 5, “Diagnostics and configuration settings,” on page 99 provides you with instructions on how to access and use the BIOS configuration utility.

Updated October 31, 2007

44 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Chapter 3. Installing internal options

This section describes the installation procedures for the internal options for SurePOS Models 721/741/781 and 722/742/782.

Attention: When working inside the unit, be sure to observe the guidelines for

personal grounding. For more information, see “Federal Communications Commission (FCC) statement” on page 127.

UPS batteries have a 3-year life expectancy. Make a note of the date the

Note:

battery is installed or replaced. A qualified3 person can replace the battery. NVRAM batteries are typically good for the life of the product.

Cover removal procedures

Note: This section is provided for installation procedures that are not a part of an

initial setup.

The following steps apply to all models and to both the wide and narrow features. The covers consists of the following parts:

v Front bezel v Hinged rear door v To p cover

3. Defined as a person with PC upgrade skills.

Updated October 31, 2007

Figure 38. Removing the front bezel

1. Remove the front bezel following these steps: a. See Figure 38. Press the left latch and depress the center latch to loosen

the bezel.

b. Press the right latch to release the bezel and pull it forward, lifting the bezel

from the machine.

46 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 39. Opening the hinged rear door

2. Open the hinged rear door by placing your hand firmly in the middle of the rear door and pulling. The latches (B in Figure 39) will release automatically.

Chapter 3. Installing internal options 47

Updated October 31, 2007

Figure 40. Removing the top cover

3. See Figure 40 and locate the metal holding clip, C, located in the rear center of the top cover. Push this clip downward and push the cover backward a few inches before lifting upward to remove.

To replace the top cover:

1. Hold the cover in position over the system unit so that the front is aligned with the line on the metal top and drop the cover onto the machine. Slide the cover forward to lock into place.

2. Close the hinged rear door by pressing downward on the door. Replace the bezel by aligning the hooks on the bottom of the bezel with the slots on the frame and snapping the top into place.

48 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

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Top plate removal

Note: This section is provided for installation procedures that are not a part of an

To remove the top plate:

1. Remove the front bezel and top cover by following the steps in “Cover removal

initial setup.

procedures” on page 45.

D X8

Figure 41. Top plate screws

2. See Figure 41. Locate and remove the eight screws (D) holding the top plate.

3. Slide the cover backward and then lift upward to remove.

4. To replace, reverse these procedures.

To aid installation, the holes that require a screw have an arrow imprinted

Note:

beside of them.

Chapter 3. Installing internal options 49

Installing a feature card

To install a feature card:

1. Follow the instructions in “Cover removal procedures” on page 45.

2. Follow the instructions in “Top plate removal” on page 49.

Figure 42. Installing feature cards

Updated October 31, 2007

3. See Figure 42 to locate the feature card slots. Align the feature card connectors with the slots. Insert the card firmly into the slots.

4. Insert the retaining screw (P in Figure 42).

50 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Installing memory modules

Attention: Establish personal grounding before touching this unit. For more

information, see “Federal Communications Commission (FCC) statement” on page

127.

1. Note the alignment notches along the bottom of the module where it plugs into the connector. One notch is located in the center of the gold connectors, and a second notch is located toward the right side of the module.

Figure 43. Replacing the memory modules

2. Touching only the top corners of the memory module, align the connector tabs and press down firmly. The white tabs (O in Figure 43) on the connector on the planar board close as the module is inserted. When inserted correctly, the white tabs are completely closed.

Chapter 3. Installing internal options 51

Updated October 31, 2007

52 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Chapter 4. Installing external options

This section describes the installation procedures for the external options for SurePOS Models 721/741/781 and 722/742/782.

Before you start

These instructions describe how to install devices and connect cables on the SurePOS 700.

Note: Not all device options can be integrated on the narrow-footprint system units.

Your store planner should provide instructions that show all of your system devices and where you should connect them. If that arrangement is different than the one that is shown here, follow the planner’s instructions.

You can place the printer, short keyboard, displays, and fillers on the left, or on the right side of the unit.

To install the SurePOS 700:

1. Gather the cables from the OPEN FIRST box, as needed.

2. Follow the directions of your store planner in arranging the devices.

3. After completing the installation of the I/O devices, save any publications or diskettes that came in the OPEN FIRST box.

4. After you install the I/O devices, configure the system unit.

Attaching the cables to the system unit

The POS I/O cables developed by IBM all have latches or screws to secure them to the system unit and thus, prevent accidental disconnection. Cables are sometimes used that do not provide latches or screws, such as standard PC USB cables. The SurePOS 700 provides several methods to secure such cables.

Securing IBM USB POS keyboard cables

If you ordered a USB POS keyboard from IBM with a standard PC USB connection, the cable ships with a locking clip. Figure 44 on page 54 shows the steps to secure the cable using the clips and brackets.

Updated October 31, 2007

Figure 44. Pictorial steps to attach the cable with clips and brackets

1. See Figure 44. As shown in picture 1, align the clip bracket with the holes provided on the rear base of the system unit. Press down and push forward on the bracket to lock into place.

2. Align the USB cable with the cable clip as shown in picture 2. Holding the clip and the cable together, rotate the clip clockwise around the cable to connect the clip to the cable.

3. See picture 3. Slide the USB cable and clip assembly into the bracket.

4. As shown in picture 4, connect the cable to the system unit. Be sure to push the cable and clip assembly firmly against the edge of the system unit to secure the connection.

Securing the cable using cable ties

Without a provision to latch or screw a cable in position, you can secure the cable using cable ties, as follows:

54 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 45. Securing the cable with cable ties

1. Plug the cable into the system unit. Loosely place the cable cord to either the left or right side of the connector.

2. As shown in Figure 45, wrap the cable tie around the cable cord and through the hole located in the base of the system unit. Tighten the cable tie to secure. Your connection should place no pressure on the cable connector, but instead secure the cable cord to the system unit.

Installing the cash drawer and the system unit

Notes:

1. These instructions apply to both the compact cash drawer and full-size cash drawer.

2. You can secure the cash drawer to the top of a counter by using the M6 threaded inserts in the bottom of the cash drawer. Be sure the screws do not extend past the inserts and contact the drawer,

Chapter 4. Installing external options 55

Updated October 31, 2007

Figure 46. Place the system unit on the cash drawer

1. Place the cash drawer in the desired location. Yo u can use the optional mounting brackets to bolt the cash drawer under the counter. If the unit is integrated, place the system unit on top of the cash drawer, as shown inFigure 46.

56 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 47. Installing cash drawer cables

2. See Figure 47. Push in the side buttons A on the rear cover of the cash drawer to open it, then remove the rear cover D.

3. Connect the cash drawer cable C to the 3A or 3B socket on the rear panel of the system unit.

4. Connect the other end of the cable to the rear of the cash drawer (socket 3).

5. Connect the AC power cord to the system unit. Do not plug the other end of

the power cord to an outlet yet.

6. Route the power cord down toward the bottom of the cash drawer.

7. Replace the rear cover by aligning the cover tabs B with the pins E and press inward to install it.

8. Close the cash drawer’s rear cover, which will hide the power cord.

Non-IBM cash drawers: Setting the jumper for the correct voltage

The SurePOS Models 721/741/781 and 722/742/782 are pre-configured from the factory to work correctly with all IBM cash drawers. Connecting your IBM cash drawer to port 3A on the system unit activates the auto-sensing circuitry. The system unit can then detect the difference between IBM 24-V and IBM 38-V cash drawers.

If you are using a non-IBM drawer, the automatic mode does not work, and damage to either the cash drawer, system unit, or both is possible. See “Cash drawers” on page 18 for complete information on manually setting the voltage.

Removing and replacing the cash drawer coin-roll cutter (compact cash drawer only)

1. Open the cash drawer and pull it completely out.

Chapter 4. Installing external options 57

Updated October 31, 2007

Figure 48. Install coin-roll cutter

2. Remove the till (see A in Figure 48).

3. From inside the drawer, squeeze the cutter latches together with your fingers and push the coin-roll cutter (B) outward until you can remove it from the outside.

4. To exchange the coin-roll cutter, snap the new one into position from the outside.

5. Reassemble.

58 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

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Installing I/O trays

This section describes how to install an I/O tray on the system unit and on the full-size cash drawer.

Installing an I/O tray on the system unit

Figure 49. Installing the slanted I/O tray

1. Install the two mounting tabs into the slanted I/O tray. From the inside of the I/O tray, insert the back of the mounting tab first and then push the front part into the opening.

2. See Figure 49. Turn the I/O tray over. Push on the front of the tab until it locks into place.

3. Position the I/O tray on top of the system unit and insert the tabs into the slots in the front of the tray.

4. Attach the I/O tray to the system unit by inserting and tightening the two plastic thumbscrews (A in Figure 49) into the holes at the back corners of the I/O tray.

Chapter 4. Installing external options 59

Installing a slanted I/O tray on the full-size cash drawer

1. Install the two mounting tabs (A) into the slanted I/O tray. From the inside of the I/O tray, insert the back of the tab first and push the front part into the opening.

Updated October 31, 2007

Figure 50. Installing two mounting tabs into the slanted I/O tray

2. Turn the I/O tray over. Push on the front of the tab until it clicks into place.

3. Set the I/O tray on top of the full-size cash drawer, and connect the tabs in front of the cash drawer.

4. Attach the I/O tray to the cash drawer by inserting and tightening the two plastic thumbscrews into the holes at the back corners of the I/O tray.

Installing the fillers

See “Step 7. Installing the fillers on a slanted I/O tray” on page 40.

Installing the tape-holder kit

To install the tape-holder kit, follow these instructions:

1. Using a screw driver or a coin, remove the tape-holder latch (see Figure 51 on page 61).

60 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 51. Removing the tape-holder latch

2. Install the tape holder in the slot by pulling the tape holder forward until it snaps into place (see Figure 52).

Figure 52. Snapping the tape-holder into place

Chapter 4. Installing external options 61

Installing the printer

The SurePOS 700 can support several models of the IBM SureMark printer. The removal procedures and the installation are the same for all models of the printer.

Attention: If you are installing a non-USB printer, turn the power OFF for the

SurePOS 700 system unit.

For the SurePOS Models 721/741/781 and 722/742/782, the 4689 DBCS

Note:

To install the printer, follow these steps:

1. Remove any packing material from inside or under the printer.

2. Connect the printer cable to the bottom of the printer.

3. If an I/O tray is installed, route the cable through the nearest opening at the rear of the I/O tray. Place the printer on the system unit.

4. If your model has a slanted I/O tray, be sure the side of the printer overlaps the tab (A in Figure 53) on the side of the slanted I/O tray.

5. If you are installing a printer on an integrated wide-footprint model and are not using a wedge-mounted CRT as the display, you must also install a credit-card-holder filler panel.

6. For a non-USB printer, connect the printer cable to the EIA-232 (RS-232) port or to the number 7 RS-485 port.

7. For a non-USB printer, IPL the application so that the application recognizes the attachment of the printer.

8. Install any other external options as required.

Updated October 31, 2007

SurePOS Receipt Journal (RS-485) printer requires the voltage to be set at 24 V. All other RS-485 printers will work correctly at 38 V. See “Voltage setting for the 4689 DBCS SurePOS Receipt Journal printer” on page 19 for additional information.

Figure 53. Install the printer

62 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

For any other questions regarding the printer, refer to the IBM SureMark Printers: User’s Guide.

Installing the 40-character LCD

Figure 54. Assemble the post

1. Route the display cable up through the head assembly (B in Figure 54) and out the opening on the side. Then route the cable down through the post D and optional extension C.

2. Snap the head assembly onto the post.

Figure 55. Slide display into holder

3. See Figure 55. Slide the display up into its holder until it latches securely in place.

Note: Depending on the direction you want the display to face, the holder can

be attached two different ways.

Chapter 4. Installing external options 63

Figure 56. Plug cable into display unit

4. See Figure 56. Plug the cable into the display unit.

Updated October 31, 2007

Figure 57. Assembling the display

5. Hold the display holder against the post as shown in Figure 57 so the interlocking surfaces touch each other.

6. Rotate the display holder toward you to its final position. Make sure the display is securely attached to the post.

7. Snap the round top cover (A in Figure 54 on page 63) onto the post.

8. Route the cable through the opening in the system unit or cash drawer at the base of display.

9. Attach the display post to the system unit or cash drawer at A or B in Figure 58 on page 65, using two plastic thumbscrews. The base is not symmetrical and will fit only one way.

Use long thumbscrews when installing the display on a SurePOS

Note:

Models 721/741/781 and 722/742/782 without a slanted I/O tray.

64 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 58. Attachment points for the display post

10. Attach the display cable to a +12 V dc (green) powered-USB port at the rear of the system unit, or attach the display cable to the RS-485 (number 4) port at the rear of the system unit.

11. Install any other external options as required.

Notes:

a. Two displays can be stacked on a single post by inserting another head

assembly instead of the round top cover. Either display can face toward the front or the rear.

b. For a second display, plug a second powered-USB cable into a +12-V dc

(green) powered-USB port on the rear of the system unit. You can attach two RS-485 displays to a system unit with a Y-cable.

Chapter 4. Installing external options 65

Installing the 40-character VFD

Use this procedure to install a 40-character VFD.

Note: The yoke for a two-sided display is taller than the yoke for a single-sided

display. The installation procedure is the same for both.

1. Connect the yoke A in Figure 59 to post B. If required, add the extension post C between A and B.

Updated October 31, 2007

Figure 59. Assemble the post

2. Route the display cable through the post (see Figure 60.)

Figure 60. Routing the cable

66 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

3. Connect the display cable A in Figure 61 to the display unit. Spread the arms on the display B slightly, and install the display unit C

Figure 61. Placement of the display on the arm

4. Route the display cable through the rear of the POS terminal A in Figure 62, and screw the post to the POS terminal B.

Note: Use long thumbscrews when installing the display on a SurePOS Models

721/741/781 and 722/742/782 without a slanted I/O tray.

Figure 62. Routing the cable

Chapter 4. Installing external options 67

5. Connect the other end of the display cable to any green (12 V) powered-USB port on the rear of the system unit. You can also connect the end of the display cable to the number 4 RS-485 port on the rear of the system unit.

Installing the character/graphics display

This section describes how to install a character/graphics display. Yo u install the display post with either a snap or a base.

Installing the display post with a snap

To install the character/graphics display post with a snap to the POS terminal, follow these procedures:

1. Confirm that the character/graphics display filler is installed.

Updated October 31, 2007

Figure 63. Connecting the character/graphics display post

2. Connect the character/graphics display A to post B, as shown in Figure 63.

68 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Figure 64. Routing the character/graphics display cable

3. Route the character/graphics display cable from the rear of the POS terminal A, through the hole on the filler B, and through post C as shown in Figure 64.

Figure 65. Installing the character/graphics display

4. Connect the display cable A to the display unit. See Figure 65.

5. Spread the arms on the character/graphics display B slightly, and install the display unit C, as shown in Figure 65.

Chapter 4. Installing external options 69

Updated October 31, 2007

Figure 66. Placing the post into the filler hole

6. Fit the post into the hole on the filler. See Figure 66.

7. Connect the other end of the character/graphics display cable to any green (12-volt) powered-USB port on the rear of the system unit. Or, connect the other end of the character/graphics display cable to the number 4, RS-485 port on the rear of the system unit.

70 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Installing the display post with a base

Follow these steps to install the display post with base to the POS terminal:

Figure 67. Connecting the character/graphics display post

1. See Figure 67. Connect the display A to the post B in Figure 67. If required, add the extension post C between A and B.

Figure 68. Routing the cable

2. See Figure 68 and route the character/graphics display cable through the post.

Chapter 4. Installing external options 71

Updated October 31, 2007

Figure 69. Placement of the character/graphics display on the arm

3. Connect the display cable A in Figure 69 to the display unit. Spread the arms on the character/graphics display B slightly, and install the display unit C.

Figure 70. Routing the cable

4. Route the display cable through the rear of the POS terminal A in Figure 69 in Figure 70, and screw the post to the POS terminal B.

Note: Use long thumbscrews when installing the display on a SurePOS Models

721/741/781 and 722/742/782 without a slanted I/O tray.

72 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

5. Connect the other end of the character/graphics display cable to any green (12-volt) powered-USB port on the rear of the system unit. Or, connect the other end of the character/graphics display cable to the number 4, RS-485 port on the rear of the system unit.

Installing the guidance label

To install the label on the display unit, follow these steps:

Figure 71. Installing the guidance label

1. Insert your finger into the slit on the filter and lift up the filter A.

2. Remove the character sheet B.

3. Stick the guidance labels C on the upper and lower portions of the character sheet. Make sure that the right edge of the label aligns with the right edge of the sheet.

4. Reinstall the character sheet.

5. Reinstall the filter.

Chapter 4. Installing external options 73

Attaching an IBM SurePoint Solution

For information about attaching an IBM SurePoint Solution display, refer to the 4820 SurePoint Solution: Installation and Service Guide.

Updated October 31, 2007

Figure 72. IBM SurePoint Solution display

74 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

Installing CRT displays

Note: The CRT can be mounted on either side of the system unit. However, if you

installed a 4610 printer with MICR, mount the display on the left side to minimize the effect of magnetic interference from the CRT on the MICR reader in the printer.

Cathode ray tube (CRT) displays can be mounted on a wedge or on a post. A wedge can be mounted on the system unit or distributed on the counter.

Installing a CRT on a wedge mount

This section describes how to install a CRT on a wedge mount.

Figure 73. Wedge mount for CRT

Figure 73 show the wedge mount for the monochrome CRT displays.

Figure 74. Installing the power cord and video cable on a CRT wedge mount

1. See Figure 74 and place the CRT upside down on a table or counter.

2. Thread the power cord and video cable of the CRT up through the center of the mount.

Chapter 4. Installing external options 75

3. Place the hooks of the mount into the base of the CRT and slide the mount forward. Turn the CRT right side up.

Installing a CRT in a slanted I/O tray

1. Switch the power OFF.

2. Remove any display or printer filler that is installed.

3. If the wedge mount is installed on the left side of the printer, rotate the base so that the display moves to the far left.

If the wedge mount is installed on the right side of the print, rotate the base so the display moves to the far right position. It will snap into place.

If the wedge mount is installed for a distributed setup, you can install it left centered (as shipped from the factory).

If a wedge mount is adjusted with the monitor locked into the far right

Note:

position and you want to move out of that position, use a screwdriver and lift the spring loop over the retaining ramp on the bottom of the mount.

4. Thread the CRT’s video cables and the CRT’s power cord down through the rear of the system unit.

5. Attach the CRT’s signal cable to the video port on the system unit.

6. Plug the display power cord into a wall using an adapter cable, or into the uninterruptible power supply (if installed).

7. Power ON the SurePOS 700.

Updated October 31, 2007

76 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

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Installing a CRT on a post mount

1. Switch the power OFF.

2. Place the CRT upside down on a table or counter.

3. Thread the power cord and video cable of the CRT through the tilt/swivel.

4. Place the hooks of the mount into the base of the CRT and slide the mount forward.

Route the cables through the cutout in the tilt/swivel assembly.

Note:

5. Thread the power cables and the video cables down through the post.

6. If you are installing on a base, open the cable cover and pull the cables out through the opening. If you are bolting the post to a counter top, pull the cables straight through the bottom opening.

Figure 75. Attaching the CRT to a post mount

7. Attach the tilt/swivel to the post with one screw.

8. If you are using a base, attach the post to the base with four screws.

9. Turn the CRT right side up and place it on the counter.

10. If you are not using a base, bolt the post to the counter.

11. Attach the CRT’s signal cable to the video port on the system unit.

12. Plug the display power cord into a wall outlet using an adapter cable, or into the uninterruptible power supply (if installed).

13. Power ON the SurePOS 700.

Chapter 4. Installing external options 77

Attaching the distributed pedestal to the counter

The distributed pedestal is available in short and tall versions. Both pedestals bolt to the counter; therefore, installation is the same.

Updated October 31, 2007

Figure 76. Pedestal mounting diagram

Figure 76 is an example of the pedestal and shows the pedestal components. You can attach only the short-post mount to the short-post mounting plate to form a standalone unit.

Follow these steps to attach the pedestal to the counter:

1. Using the template that is shown in Figure 77 on page 79 as a guide, mark the screw-hole locations for drilling through the counter. Use an 8-mm or 5/16-in. bit to drill the four screw holes.

78 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

Updated October 31, 2007

8 mm (0.31 in.) diameter

62 mm

(2.44 in.)

22 mm (0.87 in.) diameter

35 mm

(1.37 in.)

20 mm

(0.80 in.)

Figure 77. Pedestal mounting template

Note: To route cables through the counter, drill two 7/8-in. holes through the

counter. Trim the remaining material between the holes with a small saw or chisel.

2. Place the pedestal so that the receiving bolts align with the screw holes in the counter.

3. Use the enclosed M6 screws to secure the pedestal to the counter as shown in Figure 76 on page 78. The slots located in the metal support bracket allow you to position the pedestal for maximum stability.

4. Route the video and power cables down through the pedestal.

5. Attach the cable to the appropriate ports in the system unit.

Chapter 4. Installing external options 79

Attaching the pedestal to the short-post mounting plate

Follow these steps to attach the pedestal to the short-post mounting plate:

Updated October 31, 2007

Figure 78. Attaching the short post mounting plate to the pedestal

1. Attach the short-post mounting plate to the pedestal using four bolts A. See Figure 78.

Figure 79. Attaching the three extra feet to the cash drawer

80 SurePOS 700 Series: SurePOS 700-721/741/781, 722/742/782 Planning, Installation, and Operation Guide

IBM 4800-741, SurePOS 721, SurePOS 741, SurePOS 781, SurePOS 722 Planning, Installation, And Operation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual