IBM 4840-563, SurePOS 563, SurePOS 553, SurePOS 543, SurePOS 533 System Reference Manual

SurePOS 500 Model XX3
Technical System Reference

Version: 1.3

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 1 of 81

Change History

Changes resulting in document revisions will be summarized in this table in reverse chronological sequence.

Version Date Change Description

1.0 1/28/04 Initial Draft

1.1 3/18/04 Revised copy with Engineering inputs, MSR programming interface

1.2 3/25/04 Updated System Block diagram, Presence sensor status, and ASIC
control registers.

1.3 4/1/04 Update Video Memory

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 2 of 81

CONTENTS

i. Introduction................................................................................................................................................. 5

iii. Who should read this manual................................................................................................................... 6

iiii. Related publications ................................................................................................................................7

Chapter 1 Model Specifications................................................................................................ 8

Factory Select Feature................................................................................................................................11

Optional Features .......................................................................................................................................11

Ship Group.................................................................................................................................................. 12

Chapter 2 Supported Devices.................................................................................................. 13

Operating System Support.......................................................................................................................... 14

System Software......................................................................................................................................... 14

Maintenance Package ................................................................................................................................14

Chapter 3 Architectural Overview ........................................................................................ 15

System Block Diagram................................................................................................................................16

Main Board Block Diagram ......................................................................................................................... 17

Chapter 4 Physical Characteristics....................................................................................... 19

Dimensions ................................................................................................................................................. 19

Weights ....................................................................................................................................................... 19

Ports, Controls and Indicators..................................................................................................................... 20

Indicators..................................................................................................................................................... 21

User Control................................................................................................................................................ 21

Chapter 5 Tower Logic................................................................................................................. 21

Processor.................................................................................................................................................... 21

8245GV Memory Controller Hub, (GMCH)............................................................................................... 21

I/O Controller Hub, Intel ICH4..................................................................................................................... 22

Optional Second Video Adapter.................................................................................................................. 22

Network....................................................................................................................................................... 24

Extended POS Features ............................................................................................................................. 24

PC Card Support (Models 553 and 563) ....................................................................................................24

Chapter 6 Power Supply Unit................................................................................................... 25

Power Management.................................................................................................................................... 25

Power Control ............................................................................................................................................. 25

Chapter 7 LCD Panel.................................................................................................................... 25

LCD Specifications...................................................................................................................................... 25

Touch Panel................................................................................................................................................ 26

DISK DRIVE................................................................................................................................................27

Chapter 8 POS I/O Specifications......................................................................................... 27

MSR ............................................................................................................................................................ 27

External Stereo Speaker Unit .....................................................................................................................28

2x20 Displays.............................................................................................................................................. 29

APA Display ................................................................................................................................................ 30

Boot Control ................................................................................................................................................ 30

Setup Configuration Utility ..........................................................................................................................31

Operating System ....................................................................................................................................... 31

Maintenance Package ................................................................................................................................31

Programming Interface ...............................................................................................................................32

Appendix A -Psychometrics ......................................................................................................32

Appendix B Power Specifications.......................................................................................... 34

Appendix C Standards Compliance ..................................................................................... 35

Safety/EMC................................................................................................................................................. 35

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 3 of 81

Appendix D Memory Map........................................................................................................... 37

I/O Map .................................................................................................................................................. 38

PCI Configuration........................................................................................................................................ 40

Interrupt and DMA Assignments................................................................................................................. 41

DMA Assignments ......................................................................................................................................42

Special SurePOS 500-XX3 POS Devices Interfaces.................................................................................. 42

Appendix E ASIC PCI Function 1: POS UARTs ......................................................... 46

Appendix F Connectors ...............................................................................................................48

Appendix G Input/Output device commands................................................................. 56

Appendix H Notices........................................................................................................................ 77

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 4 of 81

i. Introduction

The IBM 4840 SurePOS 500 Series Point of Sale System is designed to drive the POS transactions within
your food service, hospitality, petroleum, and specialty retail providers worldwide.

SurePOS 500 – Model 563 (LEADERSHIP, MULTIMEDIA)

The sleek leadership model of this family displays excellent visibility in bright light via a 12 inch or 15 inch
dual-bulb touch screen that provides the widest viewing angle for training many people at once, wireless
capability through a PC Card type-II slot, and a headphone jack for private, quiet training in active
environments. An independent video adapter is available as an option to display a multimedia image on a
second LCD for advertising or up selling. A presence sensor saves you money by automatically switching the
display on and off based on the operator's proximity. Where stringing cable is not practical, a PC Card
expansion slot enables the use of wireless capability.

SUREPOS 500- Model 553 (VALUE, MULTIMEDIA)

If you need full-motion video, a wide viewing angle through a 12.1 inch single bulb active color LCD, wireless
capability through a PC Card type-II slot, and a touch screen, the SurePOS 553 will more than meet your
needs. It includes audio support/speakers as standard, as well as a headphone port and a microphone port.

SurePOS 500 - Model 543 (ENTRY, DUAL BULB)

If you need full-function POS or combined POS/back-office terminal at an entry price point, the 543 is the
right choice for you. It offers a dual-bulb active color LCD and the same processing power as the model 553,
all at a lower total cost of ownership.

SurePOS 500 – Model 533 (ENTRY, SINGLE BULB)

If you need full-function POS or combined POS/back-office terminal at an entry price point, the 543 is the
right choice for you. It offers a dual-bulb active color LCD and the same processing power as the model
553, all at a lower total cost of ownership.

If you need full-function POS or combined POS/back-office terminal at an entry price point, the 533 is the right
choice for you. It offers a single-bulb active color LCD and the same processing power as the model 553, all
at a low total cost of ownership.

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 5 of 81

ii. About this manual

This manual contains software and hardware information about the IBM SurePOS 500 Series. This manual is
organized as follows:

• “Chapter 1. General description” on page 1 introduces the various models, the I/O devices that can
be attached, and product features.

• Chapter 2. Supported devices, Operating system Supported, and POS Application Interfaces.

• “Chapter 3. System configuration and system board layout” on page 15 describes the system board

and provides details about product features.

• “Chapter 4. Physical specifications” on page 19 provides detailed specifications and planning
information.

• “Chapter 5. Description of Tower Logic components.”

• “Chapter 6. Power supply” on page 26 describes the features of the power supply.”

• “Chapter 7. LCD Panel Specification. “

• “Chapter 8. POS I/O Specifications. “

• “Appendix A. System Unit Operating Temperature and Humidity Ranges. “

• “Appendix B. Power Specifications. “

• “Appendix C. Standards Compliance.”

• “Appendix D. Memory Map, PCI Configuration, Interrupt / DMA assignments and I/O Ranges.”

• “Appendix E. ASIC PCI Function POS UARTS.”

• “Appendix F. Connectors”

• “Appendix G. Input/Output device commands” on page 49 commands and their usage for the

SurePOS 500 Series I/O devices.

• “Appendix H. Notices” on page 65 provides legal notices, electronic emission notices, and trademark
information.

iii. Who should read this manual

This guide is intended for technical personnel who will plan, install, setup, and operate the point-of-sale
terminal. These personnel will also carry out preliminary diagnostic procedures using the information in this
manual, before making a service call.

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 6 of 81

iiii. Related publications

The following IBM publications are available from the IBM Retail Store Solutions Web site at
www.ibm.com/solutions/retail/store/

From there, select Support, then, under Related Links, select Publications.

• Safety Information – Read This First, GA27–4004

• SurePOS 500 Series Installation and Operation Guide, GA27–4254

• SurePOS 500 Series Hardware Service Guide, GY27–0396

• 4610 SureMark Point-of-Sale Printers Hardware Service Manual, GY27–0355

• 4610 SureMark Point-of-Sale Printers User’s Guide, GA27–4151

• 4820 SurePoint Solutions Installation and Service Guide, GA27–4231

• 4820 SurePoint Solutions System Reference, SY27–4249

Driver and service diskette information

The following driver and diagnostic programs are available on the IBM Retail Store
Solutions Web site at www.ibm.com/solutions/retail/store/
SurePOS 500 Series Device Drivers

SurePOS 500 Series Service Diskette
At that site, select Support, then under Software select Download Software

Maintenance and select SurePOS 500 Series.

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 7 of 81

Chapter 1 Model Specifications

Model Summary

Model Processor Dual

Video

4840- 533

4840-543 2.0 GHZ

4840-553
PCCARD/AUDIO

2.0 GHZ
Celeron

Celeron

2.0 GHZ
Celeron

Option No No 12-in

Option No Yes 12-in Dual

Option No Yes 12-in

Presence
Sensor

Spk

Tablet Memory

er

Single Bulb

Bulb

Single Bulb

128 Std
256,512,1G, 2GB

128 Std 256,512,1G,
2GB

128 Std 256,512,1G,
2GB

Mass Storage

40 GB HDD 7200
RPM
512 MB Compact
Flash

40 GB HDD 7200
RPM

40 GB HDD 7200
RPM

4840-563
PCCARD/AUDIO

2.0 GHZ
Celeron

Standard Yes Yes 12-in Dual

Bulb
15-in

128 Std 256,512,1G,
2GB

40 GB HDD 7200
RPM

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 8 of 81

Model Specifications

Processor

PSB Speed
Chipset
BIOS
Main Memory

Video

LCD

Touch

Audio

Mass Storage

LAN

Expansion

Presence
Sensor
I/O Ports and
Connectors

I/O Devices

Indicators

Controls

4840-533 4840-543 4840-553 4840-563

800x600 12.1-in

TFT (1 bulb)

n/a n/aAC97 compliant

No No No Yes

Intel Celeron 2.0 GHz

400 MHz

Intel 845GV

Award-based

128 MB 266 MHz DDR standard

2 slots (2 GB max)

Intel Extreme Graphics (8MB ) plus DVMT (Max 64MB) (Note 1)

Dual Video Adapter 32Mb (Note 2)

800x600 12.1-in TFT

(2 bulb)

Amplified Stereo

Speakers

Ultra ATA/100 (Parallel)

512MB Compact Flash or 40 GB 3.5-in IDE HDD

10/100BaseT Ethernet

n/a PC Card - 1 Type II PC Card - 1 Type

2 StandardUSB (tablet)

Mouse/Kybd (front/rear)

4 Standard USB (2 front/2 rear)

1 12V Powered USB (rear)
1 24V Powered USB (rear)

2 Cash Drawer

3 Unpowered RS232

1 Powered RS232 (External Customer Display)

Headphone/Microphone (553/563premium model only)

External Floppy

External CRT

Parallel Port

External Floppy

External Floppy (USB)

External CD ROM (USB)

MSR (3-Track/JUCC)

Integrated 2x20

Distributed 2x20

Distributed APA

HDD activity

LCD Brightness

800x600 12.1-in TFT

(1 bulb)

Infra-red

AC97 compliant
Amplified stereo
speakers

RJ45 LAN

Power

Power

800x600 12.1-in

TFT (2 bulb)

1024x768 15-in.

AC97 compliant
amplified stereo
speakers

TFT

II

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 9 of 81

Volume (with speaker kit)

OS
Power Supply
Mounting

Security

– Free Standing (with and without foot)
– Free Standing on cash drawer (std or compact)
– Integration Trays: SST/kybd counter, 4610 counter, Std/compact cash drawer
– Wall Mount

DOS 2000, Windows ( 2000, XP, XPe), Linux

130W/200 W max

Power On Password

Bolt down/Tray Mounting

Notes:

1. Dynamic Video Memory Technology (DVMT) and Pre-Allocated Video Memory
With the appropriate Windows video driver the Extreme Graphics video controller, 845GV, is allocated a
variable UMA memory size. This is based on the real time requirements of the application software. For non­Windows operating systems where the DVMT driver is not available, a second ‘pre-allocated’ and fixed UMA
memory size defined. This pre-allocated memory is set to 8Mb and is not related to or combined with the
DMVT UMA memory size.
memory. If a Windows operating system is in use with Intel’s DVMT driver loaded, an additional memory size
is allocated (consumed) from system memory. The maximum DVMT memory size allocated will be 64MB.
The total system memory consumed for on-board video controller usage is the total of pre-allocated and
DMVT memory could total 72MB (8MB + 64MB).

The pre-allocated memory is always available and is consuming 8Mb system

2. Dual Video adapter memory requirement- this optional factory installed feature utilizes 32Mb of UMA
memory as video memory. The combined video memory usage of the base 845GV video chipset utilizing
DVMT technology and the second video adapter requires the system memory be configured at 256Mb. This is
to insure sufficient memory for Operating System, Application, and video usage.

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 10 of

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Factory Select Feature

Mass Storage 40GB HDD or 512 MB Compact Flash (Model 533)
Memory 128MB, 256MB, 512 MB, 1GB, 2 GB
LCD 12-in or 15-in (Model 563 only)
Dual Video All Models Factory install feature code

Optional Features

Unless otherwise stated, all features are designated as customer set up and plant/field.

Order
Code
128 MB DDR Memory Field Install
256 MB DDR Memory Field Install
512 MB DDR Memory Field Install
1 GB DDR Memory Field Install
2 GB DDR Memory Field Install
Mounting Foot New P/N, 4820

Integrated 2x20 Customer Display New P/N
Distributed 2x20 Customer Display Existing P/N
Distributed APA Customer Display Existing P/N
3-Track MSR New P/N
JUCC MSR New P/N
Integration Tray for Printer/Kybd New
Counter Integration Kit (SST/kybd) New
Standard CD Integration Kit (4610/kybd) New
Compact CD Integration Tray (kybd) New
Cash Drawer (standard, compact) Existing P/N
Compact A/N POS Keyboard Existing P/N
Y-cable, CANPOS/Mouse Existing P/N? right

External USB CD ROM New P/N
External USB Floppy Drive New P/N
External Floppy (existing) Existing P/N
Serial Cable, RJ45 to DB9, 0.7m Existing P/N
Serial Cable, RJ45 to DB9, 2.0m Existing P/N
4820 Attachment Kit Existing P/N(updated)
4610-TF6/7 Power Cable, 0.7m New P/N
4610-TF6/7 Power Cable, 2.0m New P/N

Feature P/N Comments

mounting

angle?

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 11 of

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Ship Group

The following items are included with the unit:

 Cat 5 Ethernet Cable (4.3m), P/N 42L0098

 Serial Cable, RJ45 to DB9 (0.7m), P/N 03R7887

The following items are picked packed per order at IBM Distribution Center:

 Warranty Sheet

 Installation, Operations, and Planning (optional with specify code)

 Regulatory and Safety Messages Booklet (GA27-4004)

 Power cord selected by country code

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 12 of

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Chapter 2 Supported Devices

The following industry standard devices have been tested for use with SurePOS 500-XX3 subject to operating
restrictions defined in the Operating System support section. Other industry devices may be supported using
standard interfaces, however, no testing has been done to insure functionality in all aspects.

Port Device Hot Plug

Support
(note 1)

RS232

CRT (Video)

USB

Parallel
Keyboard/Mouse

PC Card (PCMCIA)

Headphone/Mic
Notes:

1. Assumes device natively supports hot plugging and can be hot plugged with
any operating system

2. CANPOS MSR option mutually exclusive with SurePOS 500 MSR option

– 4610-TF6/TF7 Single Station Thermal
Printer
– 4610-TG3, TG4, TG5
– 4820-4FD/4FT (MSR option supported)
– USB Crystal (if in plan)
– 4610-GB3 (Macarena Fiscal USB)
– 4610-TG3/TG4/TG5
– IBM USB Floppy Drive, P/N 05K9276
– IBM USB Keyboard, P/N 10K3849 (OBI
P/N)
– IBM Memory Key P/N 22P9025
– IBM 4685-S01/L0H Handheld Scanner
– MicroSolutions BackPack CD ROM No
– IBM PS/2 Keyboard
– IBM Mouse (required Y-cable)
– Compact Retail A/N Keyboard (note 3)
– Symbol Spectrum 24
– CardPlus PCMCIA CD ROM
– SanDisk Solid State File (not bootable)
– IBM P/N 30H2203 or equivalent Yes

No

No

Yes ­USB not
supported
on DOS

Yes

Yes
(n/a
DOS)

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 13 of

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Operating System Support

SurePOS 500-XX3 supports the following operating systems. Unless otherwise noted, all national language
variations are supported. Operating Systems which can be remote loaded are noted.

Operating System Support
DOS 2000 (Note 1)
Windows

2000
XP/Xpe

Linux (note 2)
Notes:

1. DOS Full screen modes not supported

2. IBM Retail Environment for SuSe Linux

3. Windows DBCS versions (Japanese/Korean/Chinese) supported

Yes

Yes
Yes

Yes

System Software

POS Application Interface Drivers

POS Application drivers may be more restrictive on operating system support. Refer to the OPOS/JavaPOS
specifications for supported operating systems.

Operating System POS Application Interface Extensions

(MSRs, Customer Displays, Cash Drawer, Tone,
Presence Sensor)

DOS Direct Com port interface

Windows OPOS 1.7.0

JavaPOS 1.7.0

IBM Retail Environment for SuSe
Linux

JavaPOS 1.7.0

Maintenance Package

There is a DOS-based diagnostic package used to perform error detection/fault isolation activities.

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 14 of

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Chapter 3 Architectural Overview

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 15 of

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System Block Diagram

9/1/03

MSR

Speaker Kit

Presence Sensor/LED Card

backlight

inverter

card

LCD

CPU

signal

Main card
DIMM
DIMM

Tablet Card

Tablet Card

USB x 2

Touch

(Panel or Ring)

24Feb2003

button card

Int 2x20

Tailgate

USB x 2

Tailgate

Main

Vcore

Power Supply

pwr button

headphone

microphone

kbd/mouse

floppy

HDD

power

HDD

signal

pc card

dual video option

HDD/Compact Flash

12v/24v

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 16 of

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Main Board Block Diagram

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 17 of

81

CPU

Celeron/P4

GMCH

Intel 82845GV

ICH4

Intel 82801DB

4 Phase Vcor

Regulator

CRT

6X USB 2.0

AC 97 Am p/

Codec

PCI Bus

DDR DIMMs

PHY

XTAL

XTAL

XTAL

XTAL

Scal ing/Tx

ETHERNET

IDE HDD
FIRMWARE HUB

Speakers/
volume
control

14.318Mhz

LVDS

PCI

25Mhz

32.768Khz

24Mhz

Ether net PHY

ICH4 RTC

AC97 Audi o

Cl k Synthesi zer

Hub

LVDS Video Signaling

5X

USB 2.0

4XUSB

USB 2.0

Dual Video

Adapter

Master

Clock

Synthesiz

er

100/133Mhz

100/133Mhz

66Mhz
48Mhz

66Mhz
48Mhz
33Mhz

14.318Mhz

48Mhz
33Mhz

33Mhz

CRT

Connec tor

PC-Card

Slot

CPU

GMC H GTL Bus

GMCH HUB Link
GMCH Video

ICH4 HUB Link
ICH4 USB
ICH4 PCI

ICH4 Refrence

SUPER I /O
SUPER I /O

FWH

SUPER I/O

SMSC

COM1
COM2

Serial Port A
Serial Port B

Parallel

Floppy

KB/MS

PCI

ASIC

comm4

HW Monitor

IR Touch Frame

LCD PANEL

- TTL Parallel

- LVDS Serial

L CD Ta blet

Tablet Card

- IR Touch Controller

- LVDS Receiver

- Vregulation, Touch ID Straps

- Connectors: 2x USB, MSR,

Backlight Card

Tablet Cable, LCD-TTL, LCD-LVDS

- Single/Dual Bulb

- LCD ID Straps
MSR

I/O Port Summary 1. USB1 (Side Fore) Serial: 1. COM1 (Tailgate port A)

USB: 2. USB2 (Side Aft) 2. COM2 (Tailgate port A)

3. USB3 (Tablet Right) 3. COM3 (Tablet, Tablet)

4. USB4 (Tablet Left) 4. COM4 (Int/Ext VFD port)

5. USB5 (Hub) 5. COM5 (Tablet, Touch)

COM3
COM4
COM5

COM6

8
0
5
1

2X

Presence Sensor

Int/Ext VFD

MSR

Touch

Serial Port C

Brightness Control

Cash Drawer

Button

Card

- Up and Down

Brightness Buttons

* Note: One CRT Connector
on Tailgate is multiplexed
between Dual Video Adapter
and On-board Video

CABLE

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 18 of

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Chapter 4 Physical Characteristics

Dimensions

Height (mm) Counter 15" Counter 12" Wallmount 12" Wallmount 15"

Tablet at 15 Degrees 408 379 N/A N/A
Tablet Max 410 384 N/A N/A
Front Cable Routing Plate Add 14 ? Add 14 ? N/A N/A

Width (mm)

Tablet 383 321 321 383
Tablet w/ MSR 426 364 364 426
Base 212 212 217 ? 217 ?

Depth (mm)

Base 221 221 N/A N/A
Base w/ Cable Plate TBD TBD N/A N/A
Total Front to Rear Tablet

at 15 Degrees
Total Front to Rear Tablet
at 60 Degrees

268 264 250 ? 252 ?

338 325 tbd 311 ? tbd 320 ?

Weights

Tower + 12-in Tablet 9.5 kg (23 lbs)
Tower + 15-in Tablet System Unit, 15-in. 11.7 kg (24.5 lbs)
Integrated 2x20 Display 0.21 kg (0.38 lbs)
Distributed 2x20 Display 0.55 kg (1.2 lbs)
Distributed APA Display 0.73 kg (1.6 lbs)
MSR (3 track or JUCC) 0.16 kg (0.41 lbs)

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Ports, Controls and Indicators

Port Location and Marking

Front Access Area (rotated)

Rear Tailgate

DISPLAY

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 20 of

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Indicators

Function Color Location State

Power Green Tower Front Off -System Off

Blinking - Standby/during POST
On - Operational

HDD Yellow Tower Front Off - NO activity

Blinking - HDD activity

Ethernet Green Rear (Ethernet

connector)

Left LED States
– Off - 10 Mb mode
– On - 100 Mbit
Right LED States
– Off - No link
– On - Good Link

User Control

Function Color Actuation Location Operation

Power White Momentary Behind access door on

tower

Brightness Blue Momentary Tablet 2 buttons, bright

Toggles state between
OFF and ON

up/down

Chapter 5 Tower Logic

Processor

 Intel mPGA478 Pentium 4 Socket

 400/533MHz PSB (100/133 MHz external bus clock)

 1.8GHz - 2.8GHz Processor speeds

Processor support is limited to Pentium 4 2.4 GHz by thermal and power supply considerations.

8245GV Memory Controller Hub, (GMCH)

 System Memory Controller

– PC2100 (DDR266) (PC1600 (DDR200) not supported)
– Non-ECC, unbuffered DIMMs
– 2GB total memory; 2 DIMM sockets

- No double sided, x16 DDR sdram supported

– Supported DIMM sizes: 128MB, 256MB, 512 MB, 1 GB

 Integrated Extreme Graphics 3D Controller

– 256 bit engine
– 64 MB maximum UMA video memory
– Synchronous LCD/CRT support
– LVDS Panel support

Video Support Implementation Notes:

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 21 of

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1. Without the optional second video adapter, internal LCD and external monitor resolutions and
refresh rates will be the same. With the second video adapter feature, internal LCD and external
monitor resolutions and refresh rates can be independent of each other..

I/O Controller Hub, Intel ICH4

 PCI Bus Controller, Rev 2.2, 33MHz
 10/100 Ethernet MAC
 IDE Controller, ATA 100/66/33
 USB 2.0 EHCI Universal Host controller
 AC 97 2.3 Audio Link
 Interrupt Controller
 Power Management Logic, ACPI 2.0
 Firmware Hub Interface
 DMA Controller
 Real Time Clock/CMOS RAM

Optional Second Video Adapter

SurePOS 500-XX3 provides a dual video adapter to allow for true multi-monitor support on the internal LCD
and externally attached monitor. This allows different screens and independent touch on both monitors. This
is supported on all Windows operating systems.

The daughter card consists of the following elements:

 nvidia GeForce2 MX

 local video memory

The daughter card provides the following functions:

 64-bit graphics engine

 32 MB video memory (capable of 8 MB) ?

 60, 75, XX Hz refresh rates

 SVGA CRT output (replaces onboard video out)

 Supports Windows 98 and 2000 Dual Display

 Supported color depths/resolutions:

Notes:

1. There are jumpers installed in production on the main card when the optional second video
adapter not ordered. If the second video adapter is installed and you wish to provide a mirrored
output on the SVGA port - the video card would have to be removed and these jumpers added
to the planar board.

Audio (Models 553 and 563)

In combination with the south bridge, the audio subsystem provides business quality stereo sound for
multimedia and voice capable applications. The subsystem includes a headphone and microphone jack and
external speaker assembly.

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 22 of

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The audio subsystems provides the following functions:

 Audio Codec 97 Revision 2.3 compliant Audio

 Full duplex capability

The audio subsystem consists of the following elements:

 Realtek Codec AL202A integrated headphone amplifier

 Headphone and microphone jack

 External amplified speaker assembly

Implementation Notes:

 Volume control is through normal Windows multimedia controls in combination with a volume

control on the speaker unit.

 Bass/Treble slides in windows volume control will not be functional

This subsystem can be disabled in through Setup.

SurePOS 500 Model XX3 Technical Reference, v 1.3 Page 23 of

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Network

The network subsystem consists of the following elements:

 Integrated Intel MAC (ICH4)

 External 10/100 Mbit PHY, 82562ET

 EEPROM for MAC address

The network system provides the following functions:

 10/100 Mbps ethernet

 Support for wake up on LAN using Magic Packet

 Stores register values, MAC address

Extended POS Features

The Extended POS I/O subsystem is attached to PCI bus and provides support for additional I/O ports and
miscellaneous function.

The I/O subsystem consists of the following elements:

 ASIC for UART/POS

 80C51

The I/O subsystem provides the following functions:

 Support for 4 additional serial ports

 Cash Drawer control

 LCD Brightness and contrast control

 Internal IR Presense sensor port

PC Card Support (Models 553 and 563)

The PC Card subsystem provides for the capability to attach PC Cards (PCMCIA). SurePOS 500-XX3
provides a slot to accommodate a single Type 1 or 2 PC Card.

The subsystem consists of the following elements:

 TI PC1410A PCI-to-PC Card Controller

 Type I/II Card Socket

The subsystem provides the following functions:

 Meets PC Card Standard 7

 PC 98/99 compliant

 3.3v/5v PC Card16 and 3.3v CardBus support

This subsystem can be disabled through Setup.

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Chapter 6 Power Supply Unit

The main AC power supply is enclosed in a separate metal box but enclosed within the Tower system unit.
The heat generated within this supply is separated from the main electronics cavity and is dissipated by an
integrated fan assembly. Reference the SurePOS 500-XX3 Power Supply specification for additional details.

Power Management

SurePOS 500-XX3 supports both APM and ACPI power management schemes. APM is supported in DOS
and Linux. ACPI is supported in Windows 2000/XP. Windows NT 4.0 does not support APM or ACPI.
Hibernation mode is not supported.

Power Management Option Supported Power States

APM Off, APM Standby, APM Enabled, Full On
ACPI Global States: G0, G1, G2

Sleep States: S0, S1, S5

Power Control

SurePOS 500-XX3 supports the following power state changes based upon event:

Power Switch Yes Yes
LAN Yes Yes
Alarm Yes Yes
Touch No Yes
Presence No Yes
Keyboard/Mouse (PS/2, USB) No Yes

The power switch can be configured in 3 modes for APM and ACPI unless otherwise noted:

 Disable - Switch operation is ignored (not for Win2K)

 Enabled - Switch operates like hard power switch - toggles between G0 - G2

 Resume - Switch operates like resume switch - toggles between G0 and G1

Power On Resume

Chapter 7 LCD Panel

LCD Specifications

Interface
Minimum Brightness
(cd/m**2)(w/o
sensor)
Active Area (mm)
Resolution (pixels)

Contrast Ratio
Horizontal Viewing

12.1" TFT
(1 CCFL)

TTL TTL LVDS

160 320 250

246 x 184.5 246 x 184.5 304.1 x 228.1

0.48MP (800 x 600) 0.48MP (800 x 600) 0.79MP (1024

300:1 300:1 350:1
+/- 45 +/- 65 +/- 60

12.1-inch TFT
(2 CCFL)

15-inch TFT

(2 CCFL)

x 768)

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