IBM 4810 33H, SurePOS 300, 4810 330 Installation And Service Manual
SurePOS 300
Installation an d Service Guide for 4810
Model
330
GA27-7355-00Updated May 20, 2008
SurePOS 300
Installation an d Service Guide for 4810
Model
330
GA27-7355-00Updated May 20, 2008
Updated May 20, 2008
Note
Before using this information and the products it supports, be sure to read the safety information booklet (GA27-4004) and
the general information under Appendix A, “Notices,” on page A-1.
May 2008
This edition applies to Model 330 of the IBM 4810 Point of Sale terminal. This publication is available on the IBM
Retail Stores Solutions Web site.
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© Copyright International Business Machines Corporation 2005, 2007. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Updated May 20, 2008
Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
About this guide . . . . . . . . . . . . . . . . . . . . . . . . vii
Who should read this manual . . . . . . . . . . . . . . . . . . . . vii
Related publications, drivers, and service packages . . . . . . . . . . . vii
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . vii
End of life disposal . . . . . . . . . . . . . . . . . . . . . . . viii
Providing feedback . . . . . . . . . . . . . . . . . . . . . . . viii
||
Summary of changes . . . . . . . . . . . . . . . . . . . . . .xi
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . 1-1
Product summary . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Physical dimensions . . . . . . . . . . . . . . . . . . . . . . 1-2
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Rear connectors . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Chapter 2. Remove/replace procedures for the 4810 SurePOS 300 . . . . 2-1
Opening the unit . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Removing the CD-ROM . . . . . . . . . . . . . . . . . . . . . 2-3
Removing the hard-disk drive . . . . . . . . . . . . . . . . . . . 2-5
Removing memory . . . . . . . . . . . . . . . . . . . . . . . 2-7
Removing the heat sink and fan assembly . . . . . . . . . . . . . . 2-8
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . 2-9
Removing the LED assembly . . . . . . . . . . . . . . . . . . . 2-10
Removing the power supply . . . . . . . . . . . . . . . . . . . 2-11
Removing the riser card and the I/O card . . . . . . . . . . . . . . 2-12
Removing the planar . . . . . . . . . . . . . . . . . . . . . . 2-14
Chapter 3. Problem determination . . . . . . . . . . . . . . . . . 3-1
Preliminary checklist . . . . . . . . . . . . . . . . . . . . . . 3-1
Chapter 4. Parts catalog . . . . . . . . . . . . . . . . . . . . 4-1
Assembly 1: Field-replaceable units . . . . . . . . . . . . . . . . . 4-2
Appendix A. Notices . . . . . . . . . . . . . . . . . . . . . . A-1
Electronic emission notices . . . . . . . . . . . . . . . . . . . . A-2
Federal Communications Commission (FCC) statement . . . . . . . . A-2
Industry Canada class A emission compliance statement . . . . . . . . A-2
Avis de conformité aux normes d’Industrie Canada . . . . . . . . . . A-2
European Community (CE) mark of conformity statement . . . . . . . . A-2
Germany . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Australia / New Zealand . . . . . . . . . . . . . . . . . . . . A-3
Japanese power line harmonics compliance statement . . . . . . . . . . A-3
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . A-3
Korean Communications Statement . . . . . . . . . . . . . . . . . A-4
Taiwanese class A warning statement . . . . . . . . . . . . . . . . A-4
Taiwanese battery recycling statement . . . . . . . . . . . . . . . A-4
Chinese Class A warning statement . . . . . . . . . . . . . . . . . A-5
Electrostatic discharge (ESD) . . . . . . . . . . . . . . . . . . . A-5
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
© Copyright IBM Corp. 2005, 2007 iii
Updated May 20, 2008
Appendix B. Safety information . . . . . . . . . . . . . . . . . B-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
Part number index . . . . . . . . . . . . . . . . . . . . . . .Y-1
iv SurePOS Installation and Service
Updated May 20, 2008
Figures
1-1. Dimensions of the 4810 SurePOS 300 . . . . . . . . . . . . . . . . . . . . . 1-2
1-2. Front view of 4810 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1-3. 33x models - rear view connections . . . . . . . . . . . . . . . . . . . . . . 1-4
2-1. Opening the unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2-2. Removing the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
2-3. Removing the hard-disk drive . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2-4. Removing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2-5. Removing the heat sink and fan assembly . . . . . . . . . . . . . . . . . . . . 2-8
2-6. Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2-7. Removing the LED assembly . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2-8. Removing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2-9. Removing the riser card and the I/O card . . . . . . . . . . . . . . . . . . . . 2-12
2-10. Removing the planar . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
© Copyright IBM Corp. 2005, 2007 v
Updated May 20, 2008
vi SurePOS Installation and Service
Updated May 20, 2008
About this guide
This guide provides product planning information, replacement and removal
procedures, problem determination and parts listings of field-replaceable-units
(FRUs) for Model 330 of the IBM SurePOS 300 (also referred to as the 4810).
Within this guide, the terms 4810 or Model 330 refer to models 330 and 33H (and
other similar models) of the the IBM SurePOS 300.
The chapters are organized as follows:
v Chapter 1, “Introduction,” on page 1-1 provides an overview of the 4810 Model
330.
v Chapter 2, “Remove/replace procedures for the 4810 SurePOS 300,” on page
2-1 describes the procedures for removing parts from the 4810.
v Chapter 3, “Problem determination,” on page 3-1 describes the procedures for
resolving problems.
v Chapter 4, “Parts catalog,” on page 4-1 provides information about the
field-replaceable units (FRUs) for the product.
Who should read this manual
This manual is intended for use by experienced personnel responsible for installing
and maintaining Model 330 of the IBM 4810 SurePOS 300.
Related publications, drivers, and service packages
The following IBM publication is available from the IBM Retail Store Solutions Web
site at http://www.ibm.com/solutions/retail/store. Select Support, then select
Publications.
v IBM 4810 SurePOS 300 Technical Reference
Model 330 of the IBM 4810 SurePOS 300 requires UPOS drivers at level 1.7.5 or
higher. IBM drivers are available from the IBM Retail Store Solutions Web site at
http://www.ibm.com/solutions/retail/store. Select Support, then select the link under
Peripheral Drivers to access these drivers:
v OLE for POS (OPOS)
v JavaPOS
v POSS for Linux
Accessibility
Accessibility features help a user who has a physical disability, such as restricted
mobility or limited vision, to use the 4810 SurePOS 300 successfully. This is a
high-level list of the accessibility features:
v All controls are located on the front of the machine, in easy reach.
v Industry-standard serial and USB ports allow alternative I/O devices.
v Manuals are available in PDF format and can be downloaded from the Web. See
“Related publications, drivers, and service packages” for the Web address.
v Displays can be driven at 60 Hz to eliminate problems caused by screen flicker.
© Copyright IBM Corp. 2005, 2007 vii
End of life disposal
This unit must be recycled or discarded according to applicable local and national
regulations. IBM encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. IBM offers a
variety of product return programs and services in several countries to assist
equipment owners in recycling their IT products. Information on IBM product
recycling offerings can be found on IBM’s Internet site at http://www.ibm.com/ibm/
environment/products/prp.shtml.
Notice: This mark applies only to countries within the European Union (EU) and
Appliances are labeled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various products
to indicate that the product is not to be thrown away, but rather reclaimed upon end
of life per this Directive.
Updated May 20, 2008
Norway.
In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling, and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due to
the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local IBM representative.
Disposal of IT products should be in accordance with local ordinances and
regulations.
Providing feedback
Your feedback is important in helping IBM provide accurate and high-quality
information.
You can use either of these ways to provide feedback:
v Go to http://www.ibm.com/solutions/retail/store. Click Support, then click
Publications. Click the publication comments within the introductory text.
Provide the requested information and your comments. Be sure to include the
name and form number of the document in the [Publication ID] field.
v Print and complete the form at the end of this document. Return the form to IBM
by mail or by giving it to an IBM representative.
applicable, include a reference to the specific location of the text (for example, the
If
page or table number) on which you are commenting.
viii SurePOS Installation and Service
Updated May 20, 2008
Between major revisions of this document, there might be minor technical updates.
The latest version of this document is available on the Retail Store Solutions Web
site at www.ibm.com/solutions/retail/store/support/publications/.
About this guide ix
Updated May 20, 2008
x SurePOS Installation and Service
Updated May 20, 2008
|
Summary of changes
|
|
|
|
|
May 2008
This publication contains updated information. The updated information is marked in
the margin of each page with a vertical bar. See the margin of this page for an
example.
© Copyright IBM Corp. 2005, 2007 xi
Updated May 20, 2008
xii SurePOS Installation and Service
Updated May 20, 2008
Chapter 1. Introduction
This chapter describes the characteristics of the 33x models of the IBM 4810
SurePOS 300.
Product summary
The 4810 consists of a personal computer (PC) core with expansion slots and I/O
ports. Designed specifically for distributed environments, the 4810 can be mounted
under a check stand or counter.
Features
Table 1-1 describes the features of Model 330 of the 4810 SurePOS 300.
Table 1-1. Summary of features
Type of feature Model 330 characteristic
CPU Intel 2.0 GHz Celeron
Core chip set Intel 845GV + ICH4
I/O ports v One parallel printer port
v Six RS-232 ports:
– Two standard
– Four powered
v
Five USB ports:
– Two PC-type
– Two +12V powered
– One +24V powered
v
Keyboard and mouse ports
Memory v Two DIMM slots for 266 / 333 MHz DDR RAM
v 256 MB standard, expandable to 2 GB
Video AGP, integrated in chip set
LAN
v 10/100 Ethernet chip capable of supporting both 10BASE-T or
100BASE-TX full- or half-duplex Ethernet
v PXE 2.0 support
v Intel LAN ICH4/82562
Slots One PCI feature card slot (maximum length 200 mm)
Clock Nonvolatile real-time clock
Keyboard/ mouse IBM PS/2® or equivalent keyboard
Hard disk drive (HDD) Optional 3.5-inch S ATA
Floppy diskette drive External, via USB
Cash drawer port One standard IBM 24V-compatible
Audio AC97-compatible audio with microphone in, line in and
headphone out
CD-ROM Internal as an option (IDE); external via USB
Table 1-2 lists the standard features shipped with each model.
© Copyright IBM Corp. 2005, 2007 1-1
Table 1-2. Models and features
Model Base-unit standard feature
4810-330 Base model, no media
Product introduction
Table 1-2. Models and features (continued)
Model Base-unit standard feature
4810-33H 40 GB HDD
Other similar models of the 4810 exist. Refer to the sales pages on the Retail Store
Solutions Web site for details of each model.
Physical dimensions
Figure 1-1 shows the dimensions of the product.
Updated May 20, 2008
Figure 1-1. Dimensions of the 4810 SurePOS 300
v Width: 325 mm ( 12.8 in.)
v Depth: 259 mm ( 10.2 in.)
v Height: 111 mm ( 4.4in.)
v Weight: 6.9 kg ( 15.1 lb.)
Power and cooling
v Input voltage: 100 - 127 V or 200 - 240 V ac, auto-sensing
v Frequency: 50 - 60 Hz (± 3 Hz)
v Power consumption: 250 W maximum; 60 W typical
fan contained in the power supply provides forced air cooling. All vents on the
A
4810 must have two inches of clearance.
Environmental considerations
These are the temperature and humidity requirements:
v Operating: +10°C to 40°C (50° to 104°F) with 8% to 80% relative humidity
1-2 SurePOS Installation and Service
Updated May 20, 2008
Front view
Product introduction
v Shipping: −40°C to +60°C (−40° to 140° F), which includes condensation but not
rain.
v Storage: 0°C to +60°C (32° to 140° F)
4810 SurePOS 300 meets applicable worldwide Electromagnetic Compatibility
The
(EMC) standards. Refer to Appendix A, “Notices,” on page A-1 for a complete
description.
Figure 1-2 shows the indicators on the front cover of the 4810.
Figure 1-2. Front view of 4810
These are the descriptions of the indicators on the front cover:
Rear connectors
Figure 1-3 on page 1-4 shows the connections available on the 4810 models 33x.
This LED blinks during receive/send of data.
This LED indicates HDD activity.
This LED indicates that the 4810 is powered on. The LED blinks
when the 4810 is in standby mode.
This graphic indicates the headphone jack. When you use the
headphone jack, the audio output port is disabled.
Chapter 1. Introduction 1-3
Product introduction
Updated May 20, 2008
Figure 1-3. 33x models - rear view connections
Mouse port.
Port for a PS/2 or compatible keyboard.
Printer port.
USB ports.
SVGA display port.
Port for first and second external serial devices, such as a scale or
a scanner.
Ports for third, fourth, fifth, and sixth external serial devices. These
connectors also provide 12 V and 5 V for external devices.
Port for an Ethernet LAN cable.
Microphone port.
Audio input port.
Port for audio output, such as self-amplified speakers.
1-4 SurePOS Installation and Service
Outlet for power cord.
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