IBM SurePoint 4820-42D, SurePoint 4820-4FT, SurePoint 4820-42T, SurePoint 4820-4FD, SurePoint 4820-46D System Reference Manual
...
4820 SurePoint Soluti o n
System Reference
SA27-4249-05
4820 SurePoint Soluti o n
System Reference
SA27-4249-05
Note
Before using this information and the product it supports, be sure to read the general information under
Appendix D, “Notices,” on page D-1 and “Electronic emission notices” on page D-2.
Sixth Edition (October 2003)
This edition applies to the 4820 SurePoint Solution and to all subsequent releases and modifications until otherwise
indicated in new editions.
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Contents
About this book . . . . . . . . . . . . . . . . . . . . . . .ix
Who should read this book . . . . . . . . . . . . . . . . . . . .ix
Related publications . . . . . . . . . . . . . . . . . . . . . .ix
Tell us what you think . . . . . . . . . . . . . . . . . . . . . .xi
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . .xv
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . xvii
Summary of Changes . . . . . . . . . . . . . . . . . . . . . xix
Part 1. Introduction
Chapter 1. Introducing the IBM 4820 SurePoint Solution . . . . . . . . 1-1
Summary of models and features . . . . . . . . . . . . . . . . . 1-3
Product advantages . . . . . . . . . . . . . . . . . . . . . . 1-3
Product summary—12-inch models . . . . . . . . . . . . . . . . . 1-4
Hardware options . . . . . . . . . . . . . . . . . . . . . . 1-4
Supported operating systems . . . . . . . . . . . . . . . . . . 1-5
Touch drivers and diagnostics . . . . . . . . . . . . . . . . . 1-6
Front view of 4820 SurePoint Solution . . . . . . . . . . . . . . . 1-7
Rear view of 4820 SurePoint Solution . . . . . . . . . . . . . . . 1-8
System software . . . . . . . . . . . . . . . . . . . . . . 1-8
Product summary—10-inch models . . . . . . . . . . . . . . . . . 1-9
Front and rear views . . . . . . . . . . . . . . . . . . . . . 1-9
Supported operating systems . . . . . . . . . . . . . . . . . . 1-9
Environmental requirements . . . . . . . . . . . . . . . . . . . 1-10
Power usage . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Spill resistance . . . . . . . . . . . . . . . . . . . . . . . 1-10
Calling for service . . . . . . . . . . . . . . . . . . . . . . 1-10
Part 2. IBM 4820 SurePoint Solution Models 42D, 42T, 4FD, 4FT
Chapter 2. System specifications and planning information . . . . . . . 2-1
Product summary . . . . . . . . . . . . . . . . . . . . . . . 2-1
Hardware features . . . . . . . . . . . . . . . . . . . . . . 2-1
Display . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Video interface . . . . . . . . . . . . . . . . . . . . . . 2-1
Input/output (I/O) . . . . . . . . . . . . . . . . . . . . . . 2-2
Indicators and user controls . . . . . . . . . . . . . . . . . . 2-2
External ports . . . . . . . . . . . . . . . . . . . . . . . 2-2
Power management . . . . . . . . . . . . . . . . . . . . . 2-2
Optional features . . . . . . . . . . . . . . . . . . . . . . . 2-3
Magnetic stripe reader (model 42T) . . . . . . . . . . . . . . . . 2-3
©
Copyright IBM Corp. 1999, 2003
iii
Pointing device (models 42D, 42T) . . . . . . . . . . . . . . . . 2-3
External keyboard (models 42T and 4FT) . . . . . . . . . . . . . . 2-3
System software . . . . . . . . . . . . . . . . . . . . . . . 2-4
Supported modes . . . . . . . . . . . . . . . . . . . . . 2-4
Windows setting requirement . . . . . . . . . . . . . . . . . . 2-4
Chapter 3. Installation and operating information . . . . . . . . . . . 3-1
Option installation . . . . . . . . . . . . . . . . . . . . . . 3-1
Cable connections and routing . . . . . . . . . . . . . . . . . . 3-1
Pedestal mounting . . . . . . . . . . . . . . . . . . . . . . 3-2
Adjusting the display . . . . . . . . . . . . . . . . . . . . . 3-2
Chapter 4. System diagnostics and scan codes . . . . . . . . . . . . 4-1
Using the 4820 42T/4FD POS Terminal Service diskette . . . . . . . . . . 4-1
Using the OSD menu . . . . . . . . . . . . . . . . . . . . . 4-1
Exiting the OSD Menu . . . . . . . . . . . . . . . . . . . . 4-2
Using Manual Adjust . . . . . . . . . . . . . . . . . . . . . 4-2
Keypad and scan code arrangement . . . . . . . . . . . . . . . . 4-2
Part 3. IBM 4820 SurePoint Solution Models 46D, 46R, 46T
Chapter 5. System specifications and planning information . . . . . . . 5-1
Product summary . . . . . . . . . . . . . . . . . . . . . . . 5-1
Hardware features . . . . . . . . . . . . . . . . . . . . . . 5-1
Display . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Video interface . . . . . . . . . . . . . . . . . . . . . . 5-1
POS input/output (I/O) . . . . . . . . . . . . . . . . . . . . 5-2
Indicators and user controls . . . . . . . . . . . . . . . . . . 5-2
External ports . . . . . . . . . . . . . . . . . . . . . . . 5-2
Power management . . . . . . . . . . . . . . . . . . . . . . 5-2
Transition diagram . . . . . . . . . . . . . . . . . . . . . 5-3
Optional features . . . . . . . . . . . . . . . . . . . . . . . 5-3
Keypads . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Manager’s keylock . . . . . . . . . . . . . . . . . . . . . 5-3
Magnetic stripe reader (MSR) . . . . . . . . . . . . . . . . . . 5-3
Audio kit . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
System software . . . . . . . . . . . . . . . . . . . . . . . 5-4
Supported modes . . . . . . . . . . . . . . . . . . . . . 5-4
Windows setting requirement . . . . . . . . . . . . . . . . . . 5-4
Chapter 6. Installation and operating information . . . . . . . . . . . 6-1
Option installation . . . . . . . . . . . . . . . . . . . . . . 6-1
Cable connections and routing . . . . . . . . . . . . . . . . . . 6-1
Pedestal mounting . . . . . . . . . . . . . . . . . . . . . . 6-2
Adjusting the display . . . . . . . . . . . . . . . . . . . . . 6-3
Chapter 7. System diagnostics . . . . . . . . . . . . . . . . . 7-1
Using the OSD menu . . . . . . . . . . . . . . . . . . . . . 7-1
Exiting the OSD Menu . . . . . . . . . . . . . . . . . . . . 7-1
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4820 SurePoint Solution System Reference
Using Manual Adjust . . . . . . . . . . . . . . . . . . . . . 7-2
Chapter 8. Connector pinouts . . . . . . . . . . . . . . . . . . 8-1
Video connector assignments . . . . . . . . . . . . . . . . . . . 8-1
RS485 pin connector assignments . . . . . . . . . . . . . . . . . 8-1
Power supply pin voltages . . . . . . . . . . . . . . . . . . . . 8-2
Part 4. IBM 4820 SurePoint Solution Models 48D, 48T
Chapter 9. System specifications and planning information . . . . . . . 9-1
Product summary . . . . . . . . . . . . . . . . . . . . . . . 9-1
Hardware features . . . . . . . . . . . . . . . . . . . . . . 9-1
Display . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Video interface . . . . . . . . . . . . . . . . . . . . . . 9-1
POS input/output (I/O) . . . . . . . . . . . . . . . . . . . . 9-2
Indicators and user controls . . . . . . . . . . . . . . . . . . 9-2
External ports . . . . . . . . . . . . . . . . . . . . . . . 9-2
Power management . . . . . . . . . . . . . . . . . . . . . . 9-2
Managing the screen savers . . . . . . . . . . . . . . . . . . 9-3
Optional features . . . . . . . . . . . . . . . . . . . . . . . 9-3
Keypads . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Manager’s keylock . . . . . . . . . . . . . . . . . . . . . 9-3
Magnetic stripe reader (MSR) . . . . . . . . . . . . . . . . . . 9-3
Audio kit . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
System software . . . . . . . . . . . . . . . . . . . . . . . 9-4
Chapter 10. Installation and operating information . . . . . . . . . . 10-1
Option installation . . . . . . . . . . . . . . . . . . . . . . 10-1
Cable connections and routing . . . . . . . . . . . . . . . . . . 10-1
Adjusting the display . . . . . . . . . . . . . . . . . . . . . 10-2
Brightness controls . . . . . . . . . . . . . . . . . . . . . 10-2
MicroTouch TouchWare . . . . . . . . . . . . . . . . . . . 10-2
Chapter 11. System diagnostics and pinout connections . . . . . . . . 11-1
Diagnostics for model 48D (non-touch) . . . . . . . . . . . . . . . 11-1
Using the MicroTouch TouchWare . . . . . . . . . . . . . . . . . 11-1
Locating the touchscreen controller information . . . . . . . . . . . 11-1
Touchscreen properties dialog box . . . . . . . . . . . . . . . . 11-2
Calibrating the touchscreen . . . . . . . . . . . . . . . . . . 11-2
Customizing the touch response mode . . . . . . . . . . . . . . 11-3
Selecting a touch mode . . . . . . . . . . . . . . . . . . . 11-4
Configuring the touch sound . . . . . . . . . . . . . . . . . . 11-4
Connector pinouts . . . . . . . . . . . . . . . . . . . . . . 11-5
USB power voltage . . . . . . . . . . . . . . . . . . . . . 11-5
Part 5. IBM 4820 SurePoint Solution Models 4WT, 4GT
Chapter 12. System specifications and planning information . . . . . . 12-1
Product summary . . . . . . . . . . . . . . . . . . . . . . 12-1
Contents
v
Hardware features . . . . . . . . . . . . . . . . . . . . . . 12-1
Display . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Video interface . . . . . . . . . . . . . . . . . . . . . . 12-2
POS input/output (I/O) . . . . . . . . . . . . . . . . . . . . 12-2
Indicators and user controls . . . . . . . . . . . . . . . . . . 12-2
External ports . . . . . . . . . . . . . . . . . . . . . . 12-2
Power management . . . . . . . . . . . . . . . . . . . . . 12-2
Managing the screen savers . . . . . . . . . . . . . . . . . 12-3
Optional features . . . . . . . . . . . . . . . . . . . . . . 12-3
Keypads . . . . . . . . . . . . . . . . . . . . . . . . 12-3
Manager’s keylock . . . . . . . . . . . . . . . . . . . . . 12-3
Magnetic stripe reader (MSR) . . . . . . . . . . . . . . . . . 12-4
Audio kit . . . . . . . . . . . . . . . . . . . . . . . . 12-4
System software . . . . . . . . . . . . . . . . . . . . . . 12-4
Chapter 13. Installation and operating information . . . . . . . . . . 13-1
Option installation . . . . . . . . . . . . . . . . . . . . . . 13-1
Cable connections and routing . . . . . . . . . . . . . . . . . . 13-1
Adjusting the display . . . . . . . . . . . . . . . . . . . . . 13-2
Brightness controls . . . . . . . . . . . . . . . . . . . . . 13-2
MicroTouch TouchWare . . . . . . . . . . . . . . . . . . . 13-2
Chapter 14. System diagnostics and pinout connections . . . . . . . . 14-1
Using the MicroTouch TouchWare . . . . . . . . . . . . . . . . . 14-1
Locating the touchscreen controller information . . . . . . . . . . . 14-1
Touchscreen properties dialog box . . . . . . . . . . . . . . . 14-2
Calibrating the touchscreen . . . . . . . . . . . . . . . . . . 14-2
Customizing the touch response mode . . . . . . . . . . . . . . 14-3
Selecting a touch mode . . . . . . . . . . . . . . . . . . . 14-4
Configuring the touch sound . . . . . . . . . . . . . . . . . . 14-4
Connector pinouts . . . . . . . . . . . . . . . . . . . . . . 14-4
USB power voltage . . . . . . . . . . . . . . . . . . . . . 14-4
Part 6. IBM 4820 SurePoint Solution Models 10D, 1FR
Chapter 15. System specifications and planning information . . . . . . 15-1
Product summary . . . . . . . . . . . . . . . . . . . . . . 15-1
Hardware features . . . . . . . . . . . . . . . . . . . . . . 15-1
Display . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
Video interface . . . . . . . . . . . . . . . . . . . . . . 15-1
Supported video modes . . . . . . . . . . . . . . . . . . . 15-2
Indicators and user controls . . . . . . . . . . . . . . . . . . 15-2
External ports . . . . . . . . . . . . . . . . . . . . . . 15-2
Power management . . . . . . . . . . . . . . . . . . . . 15-2
Chapter 16. Installation and operating information . . . . . . . . . . 16-1
Pedestal mounting . . . . . . . . . . . . . . . . . . . . . . 16-1
Adjusting the display image . . . . . . . . . . . . . . . . . . . 16-1
Other methods to adjust the display . . . . . . . . . . . . . . . 16-2
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4820 SurePoint Solution System Reference
Part 7. Appendixes
Appendix A. Mounting the pedestal . . . . . . . . . . . . . . . . A-1
Mounting the distributed pedestal . . . . . . . . . . . . . . . . . A-1
Attaching the free-standing pedestal to the counter . . . . . . . . . . . A-2
Appendix B. Troubleshooting common problems . . . . . . . . . . . B-1
Appendix C. Mounting surface templates . . . . . . . . . . . . . . C-1
Mounting dimensions—Models 10D, 1FR . . . . . . . . . . . . . . . C-2
Appendix D. Notices . . . . . . . . . . . . . . . . . . . . . D-1
Electronic emission notices . . . . . . . . . . . . . . . . . . . D-2
Federal communications commission (FCC) statement . . . . . . . . . D-2
Industry Canada class A emission compliance statement . . . . . . . . D-2
Avis de conformité aux normes d’Industrie Canada . . . . . . . . . . D-2
European Community (CE) mark of conformity statement . . . . . . . . D-2
Germany . . . . . . . . . . . . . . . . . . . . . . . . D-3
Australia / New Zealand . . . . . . . . . . . . . . . . . . . D-3
Japanese power line harmonics compliance statement . . . . . . . . . . D-3
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . D-4
Korean Communications Statement . . . . . . . . . . . . . . . . D-4
Taiwanese class A warning statement . . . . . . . . . . . . . . . . D-4
Chinese Class A warning statement . . . . . . . . . . . . . . . . D-5
Electrostatic discharge (ESD) . . . . . . . . . . . . . . . . . . D-5
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . D-6
Index . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
Contents
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4820 SurePoint Solution System Reference
About this book
This guide provides software and hardware information on the IBM 4820 SurePoint
Solution and is organized as follows:
Part 1, “Introduction” contains Chapter 1, “Introducing the IBM 4820 SurePoint Solution,”
which describes all models and available options for the 4820 SurePoint Solution.
Part 2, “IBM 4820 SurePoint Solution Models 42D, 42T, 4FD, 4FT” provides information
about models 42D, 42T, 4FT, and 4FD.
Part 3, “IBM 4820 SurePoint Solution Models 46D, 46R, 46T” provides information
about models 46D, 46T.
Part 4, “IBM 4820 SurePoint Solution Models 48D, 48T” provides information about
models 48D, 48T.
Part 5, “IBM 4820 SurePoint Solution Models 4WT, 4GT” provides information about
models 4WT, 4GT.
The appendixes provide information for all models and are organized as follows:
v
Appendix B, “Troubleshooting common problems” provides information on resolving
common problems.
v
Appendix C, “Mounting surface templates” provides drilling measurements for
installing the distributed pedestal and the free-standing pedestal to a counter.
Throughout
this guide, the following numeric terms refer to the following:
4800 IBM SurePOS 700
4810 IBM SurePOS 300
4820 4820 SurePoint Solution
4694 4694 Point of Sale Terminal
4840 4840 Point of Sale Terminal
Who should read this book
This guide is intended for system planners, system programmers, and technical
personnel trained in the use of point-of-sale equipment.
Related publications
The following IBM publications are also available from the IBM Retail Store Solutions
web site at www.ibm.com/solutions/retail/store/. From the store page, click on Support.
v
IBM SurePOS 700 Series System Reference, SA27-4224
v
IBM 4820 SurePoint Solution: Installation and Service Guide, GA27-4231
©
Copyright IBM Corp. 1999, 2003
ix
v
IBM 4694 Point-of-Sale Terminals: Installation and Operation Manual, SA27-4005
v
IBM 4694 Point-of-Sale Terminals: Hardware Service Manual, SY27-0364
v
IBM SurePOS 500 Series Point-of-Sale Terminals: System Reference, SA27-4225
v
IBM SurePOS 720, 740, and 780 Planning, Installation and Operation Guide,
GA27-4328
v
IBM SurePOS 720, 740, and 780 Hardware Service Guide, SA27-4329
v
IBM SurePOS 700 Series: Options and I/O Devices Service Guide, SY27-0392
Driver and Service Diskette Information
v
Terminal hardware folder
–
4820 downloads
-
4694/4695/ISA Service Diskette, Version 5.33 or later
-
RS232 Service Diskette
v
Peripheral Drivers folder
–
POSS for Windows download
–
MicroTouch
™
TouchWare
™
–
POSS for DOS download
–
OPOS drivers download
–
Java POS drivers download
x
4820 SurePoint Solution System Reference
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About this book
xi
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4820 SurePoint Solution System Reference
Figures
1-1. 4820 SurePoint Solution with features and available pedestals . . . . . . . . . . . 1-2
1-2. Front view of 4820 . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1-3. Rear view of 4820 . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1-4. Views of Models 10D and 1FR . . . . . . . . . . . . . . . . . . . . . . 1-9
2-1. Power Management Transition Diagram . . . . . . . . . . . . . . . . . . . 2-3
4-1. Keypad and scan code arrangement . . . . . . . . . . . . . . . . . . . . 4-3
5-1. Power Management Transition Diagram . . . . . . . . . . . . . . . . . . . 5-3
6-1. View of Model 46D, 46T Cable Connections . . . . . . . . . . . . . . . . . 6-1
10-1. View of Model 48D, 48T Cable Connections . . . . . . . . . . . . . . . . . 10-1
13-1. Model 4WT, 4GT cable connections . . . . . . . . . . . . . . . . . . . . 13-1
16-1. Pictorial view display adjustments . . . . . . . . . . . . . . . . . . . . 16-2
A-1. Distributed pedestal mounting . . . . . . . . . . . . . . . . . . . . . . A-1
C-1. Distributed pedestal mounting template . . . . . . . . . . . . . . . . . . . C-1
C-2. Free-standing pedestal mounting template . . . . . . . . . . . . . . . . . . C-2
C-3. Mounting dimensions . . . . . . . . . . . . . . . . . . . . . . . . . C-3
©
Copyright IBM Corp. 1999, 2003
xiii
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4820 SurePoint Solution System Reference
Tables
1-1. Available 4820 SurePoint Solution models . . . . . . . . . . . . . . . . . . 1-1
1-2. 4820 SurePoint Solution models and features . . . . . . . . . . . . . . . . . 1-3
1-3. 4820 SurePoint Solution hardware options . . . . . . . . . . . . . . . . . . 1-4
1-4. 4820 SurePoint Solution supported operating systems . . . . . . . . . . . . . . 1-5
1-5. Summary by model of touch drivers, calibration/test, and diagnostic diskette . . . . . . . 1-6
1-6. 4820 SurePoint Solution system software . . . . . . . . . . . . . . . . . . 1-8
1-7. Environmental requirements . . . . . . . . . . . . . . . . . . . . . . 1-10
1-8. Power usage values . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
2-1. 4820 SurePoint Solution Hardware Features . . . . . . . . . . . . . . . . . 2-1
2-2. 4820 SurePoint Solution System Software . . . . . . . . . . . . . . . . . . 2-1
2-3. Power Management States . . . . . . . . . . . . . . . . . . . . . . . 2-2
2-4. Supported Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
3-1. Cable types and icons . . . . . . . . . . . . . . . . . . . . . . . . 3-1
5-1. 4820 SurePoint Solution Hardware Features . . . . . . . . . . . . . . . . . 5-1
5-2. 4820 SurePoint Solution System Software . . . . . . . . . . . . . . . . . . 5-1
5-3. Power Management States . . . . . . . . . . . . . . . . . . . . . . . 5-2
5-4. Supported Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
6-1. Summary of Cable Types, Identifying Icons, and Examples . . . . . . . . . . . . 6-1
8-1. Cable Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . 8-1
8-2. Power Supply Pin Voltages . . . . . . . . . . . . . . . . . . . . . . . 8-2
9-1. 4820 SurePoint Solution Hardware Features . . . . . . . . . . . . . . . . . 9-1
9-2. 4820 SurePoint Solution System Software . . . . . . . . . . . . . . . . . . 9-1
9-3. Power Management States . . . . . . . . . . . . . . . . . . . . . . . 9-2
10-1. Summary of Cable Types, Identifying Icons, and Examples . . . . . . . . . . . . 10-1
11-1. Touchscreen Status Messages . . . . . . . . . . . . . . . . . . . . . 11-1
11-2. Summary of Touch Modes . . . . . . . . . . . . . . . . . . . . . . . 11-4
11-3. USB Power and Voltage . . . . . . . . . . . . . . . . . . . . . . . 11-5
12-1. 4820 SurePoint Solution Hardware Features . . . . . . . . . . . . . . . . . 12-1
12-2. 4820 SurePoint Solution System Software . . . . . . . . . . . . . . . . . 12-1
12-3. Power management states . . . . . . . . . . . . . . . . . . . . . . . 12-2
13-1. Cable types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
14-1. Touchscreen status messages . . . . . . . . . . . . . . . . . . . . . 14-1
14-2. Summary of touch todes . . . . . . . . . . . . . . . . . . . . . . . 14-4
14-3. USB power and voltage . . . . . . . . . . . . . . . . . . . . . . . . 14-5
15-1. 4820 SurePoint Solution Hardware Features . . . . . . . . . . . . . . . . . 15-1
15-2. Supported video modes . . . . . . . . . . . . . . . . . . . . . . . . 15-2
15-3. Power Management States . . . . . . . . . . . . . . . . . . . . . . 15-2
©
Copyright IBM Corp. 1999, 2003
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4820 SurePoint Solution System Reference
Accessibility
Accessibility features help a user who has a physical disability, such as restricted
mobility or limited vision, to use the 4800 SurePOS terminals successfully. The following
is a
high-level list of the accessibility features:
v
All controls are located on the front of the machine, in easy reach.
v
Industry-standard serial and USB ports allow alternative I/O devices.
v
Manuals are available in .PDF format and can be downloaded from the Web. See
“Related publications” on page ix for the URL.
v To
assist users with color-vision deficiencies, the power LED blinks as well as
changes color when in low-power mode.
v
Displays are driven at 60 Hz to eliminate problems caused by screen flicker.
©
Copyright IBM Corp. 1999, 2003
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4820 SurePoint Solution System Reference
Summary of Changes
October 2003
This edition adds information about the 4820 SurePoint Solution models 4WT
and 4GT.
July 2002
This edition contains information about Models 10D and 1FR of the 4820
SurePoint Solution and information.
March 2002
This edition contains information about the integrated touch pedestal available
for the 4694 Point of Sale terminal.
September 2000
This edition contains information about the 4820 SurePoint Solution models
42D, 42T, 4FD, and 4FT.
February 2000
This edition contains information about the features of models 48D and 48T of
the 4820 SurePoint Solution:
v
Universal Serial Bus (USB) connectivity
v
Audio capability
v
TMDS (Transition Minimized Differential Signaling) digital video interface
v
DVI (Digital Visual Interface).
©
Copyright IBM Corp. 1999, 2003
xix
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4820 SurePoint Solution System Reference
Part 1. Introduction
Chapter 1. Introducing the IBM 4820 SurePoint Solution . . . . . . . . 1-1
Summary of models and features . . . . . . . . . . . . . . . . . 1-3
Product advantages . . . . . . . . . . . . . . . . . . . . . . 1-3
Product summary—12-inch models . . . . . . . . . . . . . . . . . 1-4
Hardware options . . . . . . . . . . . . . . . . . . . . . . 1-4
Supported operating systems . . . . . . . . . . . . . . . . . . 1-5
Touch drivers and diagnostics . . . . . . . . . . . . . . . . . 1-6
Front view of 4820 SurePoint Solution . . . . . . . . . . . . . . . 1-7
Rear view of 4820 SurePoint Solution . . . . . . . . . . . . . . . 1-8
System software . . . . . . . . . . . . . . . . . . . . . . 1-8
Product summary—10-inch models . . . . . . . . . . . . . . . . . 1-9
Front and rear views . . . . . . . . . . . . . . . . . . . . . 1-9
Supported operating systems . . . . . . . . . . . . . . . . . . 1-9
Environmental requirements . . . . . . . . . . . . . . . . . . . 1-10
Power usage . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Spill resistance . . . . . . . . . . . . . . . . . . . . . . . 1-10
Calling for service . . . . . . . . . . . . . . . . . . . . . . 1-10
©
Copyright IBM Corp. 1999, 2003
4820 SurePoint Solution System Reference
Chapter 1. Introducing the IBM 4820 SurePoint Solution
The IBM 4820 SurePoint Solution (see Figure 1-1 on page 1-2) is the next generation of
displays, offering full-screen and touch display performance in a single reliable solution.
Table 1-1 describes the available models.
Table 1-1. Available 4820 SurePoint Solution models
Screen Size
Model
Color
Touch
Touch
Connection Type
Video type,
Active matrix
technology LCD
12 in
4820-42D
Pearl white
Non-touch, display only
Analog, SVGA,
color
4820-42T
Pearl white
Capacitive
RS-232
4820-4FD
Iron gray
Non-touch, display only
4820-4FT
Iron gray
Resistive
RS-232
4820-46D
Pearl white
Non-touch
4820-46R
Pearl white
Resistive
RS485
4820-46T
Pearl white
Capacitive
4820-48D
Pearl white
Non-touch
Digital Video
Interactive (DVI),
color
4820-48T
Pearl white
Capacitive
USB
4820-4WT
Pearl white
Capacitive
USB
Analog, SVGA,
color
4820-4GT
Iron gray
10 in
4820-10D
Pearl white
Non-touch, display only
4820-1FR
Iron gray
v
Display only indicates that the magnetic stripe reader (MSR), keypad, and keylock
are not supported.
v
IBM 4820 SurePoint Solution Models 42T and 4FT connect to products that require
an
RS-232 connection.
v
IBM 4820 SurePoint Solution Models 46D, 46T, and 46R connect to the IBM 4694
system unit.
v
IBM 4820 SurePoint Solution Models 48D and 48T connect to the IBM SurePOS 700
Series and to products with DVI-D and USB connectivity.
v
IBM 4820 SurePoint Solution Models 4WT and 4GT connect to the IBM SurePOS
720, 740, and 780 and to products with analog video and USB connectivity.
v
IBM 4820 SurePoint Solution Models 10D and 1FR connect to any standard analog
VGA or DVI-I subsystem. Specifically, these models can connect to the IBM 4694
system unit, to the IBM SurePOS 700 Series, the IBM SurePOS 500/600 series, and
to
the IBM 4810 SurePOS 300.
Note:
Touch, MSR, keypad, keylock, and point device options are not available for
10-inch models.
©
Copyright IBM Corp. 1999, 2003
1-1
S1
S2
MSR
Audio kit
Distributed
pedestal
Pointing
device
4820
Keypad
Integrated
pedestal
Free-standing
pedestal
Figure 1-1. 4820 SurePoint Solution with features and available pedestals
1-2
4820 SurePoint Solution System Reference
Summary of models and features
Table 1-2 summarizes the models and features of the 4820 SurePoint Solution:
Table 1-2. 4820 SurePoint Solution models and features
Model
MSR Keypad
Pointing
Device¹
Video² Keylock Touch / Driver
Touch
Technology
Host System
4820-42D
None
PS/2
Analog
No
None
Supports all
4820-42T
RS-232
PS/2
RS-232 /
MicroTouch
Capacitive
PC
4820-4FD³
RS232 None
None Analog
No
None
4840
4810
4820-4FT³
RS-232 /
MicroTouch
Resistive Sensor
4820-46D
None
PS/2
Analog
Yes
None
4694
4820-46T
RS485
PS/2
RS-485 / POS
suite
Capacitive
4820-46R
RS-485
PS/2
Resistive
4820-48D
USB
DVI
Yes
MicroTouch
None
4800
4694-206
⁴
4820-48T
Capacitive
4820-10D
None
Analog
No
None
Supports all
4820-1FR³
4820-4WT
Touch Only
None
Analog
No
MicroTouch
Capacitive
Supports all
4820-4WT
Touch+I/O
USB
Yes
4820-4GT
Touch Only³
None
No
4820-4GT
Touch+I/O³
USB
Yes
¹Pointer uses native Windows
®
mouse driver.
²Video uses native Windows video driver.
³Iron gray covers.
⁴4690 V2R3 support available.
Product advantages
The 4820 SurePoint Solution offers these advantages:
Chapter 1. Introducing the IBM 4820 SurePoint Solution
1-3
v
Models 4xx have a compact design with a 12.1-in. viewing area comparable to a
larger CRT
v
Models 10D and 1FR provide a larger viewing area than a 10-in. color CRT
v
Lower power consumption and less heat dissipation compared to a standard CRT
v
High brightness, active matrix, SVGA (800 x 600) resolution display for full-motion
video in multimedia applications
v
Direct attachment to 4694 SVGA or SurePOS 730/750 DVI port, no adapter required
v
Integrated and distributed mounting configurations with the IBM SurePOS 700 Series
and 4694 POS Terminals
v
VESA-compliant mounting option for custom configurations (for example, wall
hanging)
v
Hardware brightness controls
v
Available in display-only or touch models (touch offered in 12-inch screen size only)
v
Spill resistant
v Up to
16.7 million colors
v
Pearl white casing (models 46D, 48D, 42D, 46T, 48T, 42T, 4WT, and 10D)
v
Iron gray casing (models 4FD, 4FT, 4GT, and 1FR)
v
For all models, except 10D and 1FR, optional equipment includes keypad,
International Standards Organization (ISO) 3-track and 2-head MSR, manager’s
keylock, pointing device, and audio kit
Product summary—12-inch models
Table 1-3 summarizes the 4820 SurePoint Solution hardware options. Table 1-6 on page
1-8 describes the supported system software, and Table 1-4 on page 1-5 describes the
supported operating systems.
Hardware options
Table 1-3. 4820 SurePoint Solution hardware options
Optional Hardware
Description
Keypad
v
32-key with ISO 3 track MSR, or
v
32-key with JUCC MSR, or
v
PS/2 keyboard connection
v
USB keyboard
MSR
ISO 3 track or JUCC
Pointing Device
v
PS/2 mouse type
v
USB model (models 48D, 48T, 4WT, 4GT)
1-4
4820 SurePoint Solution System Reference
Table 1-3. 4820 SurePoint Solution hardware options (continued)
Optional Hardware
Description
Mounting
v
Integrated pedestal
v
Integrated touch pedestal
–
Short:10 in. (255 mm)
–
Tall:15 in.(380 mm)
v
Distributed pedestal
–
Short: 9.38 in. (240 mm)
–
Tall: 13.80 in. (352 mm)
v
Free-standing pedestal
v
VESA bracket
Security
Manager’s keylock (469X)
Sound
Note: Requires sound card with amplified
output (speaker out). For example, Sound
Blaster sound card PCI 16 or Yamaha sound
card WF192XG
Audio kit available
Supported operating systems
Table 1-4. 4820 SurePoint Solution supported operating systems
Operating
System
Models
42D, 42T, 4FD,
4FT
46D, 46T, 46R
48D, 48T
4WT, 4GT
DOS
U U U U
Windows 95
U
Not supported
Windows NT 4.0
U U U U
Windows 98
U U U U
Windows 2000
U U U U
Windows XP
U U U U
Windows Java
™
Virtual Machine
(JVM)
U U
(JavaPOS)
U
(JavaPOS)
U
(JavaPOS)
4690
U
Version 2,
Release 2
Version 2, Release
3
Version 2, Release
3
Chapter 1. Introducing the IBM 4820 SurePoint Solution
1-5
Touch drivers and diagnostics
Table 1-5. Summary by model of touch drivers, calibration/test, and diagnostic diskette
4820 Model
Touch
Driver
Calibration/Test
Service/Diagnostic
4FD
N/A
4820 42T/4FD POS Terminal Service
diskette
4FT
MicroTouch TouchWare
42D
N/A
42T
MicroTouch TouchWare
46D
N/A
4694 Service/Diagnostics diskette
46R, 46T IBM POS
4694 Service/Diagnostics diskette
48D
N/A
IBM POS Device Diagnostics (POS Suite)
48T
MicroTouch TouchWare
4WT
N/A
IBM POS Device Diagnostics (POS Suite)
4GT
MicroTouch TouchWare
1-6
4820 SurePoint Solution System Reference
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