Rapid Access III USB
Keyboard
User’ s Guide
OPTIONS
by IBM
Note: Before using this information and the product it supports, read the information
under Appendix C, “Product warranties and notices” on page C-1.
First Edition (March 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by
GSA ADP Schedule Contract with IBM Corp.
Contents
About this book .....................v
Registering your option ..................v
Installation and user’s guide ...............A-1
Product description ...................A-1
Connecting the keyboard to your computer ...........A-2
Connecting the keyboard to a USB port ...........A-2
Installing the USB hardware device .............A-2
Installing the Rapid Access III USB Keyboard software .......A-2
Using the Rapid Access Buttons ...............A-3
Customizing the Rapid Access Buttons ............A-4
Labeling the Rapid Access Buttons .............A-4
Customizing the on-screen display ..............A-5
Changing the on-screen display ..............A-5
Disabling the on-screen display ..............A-6
Enabling the on-screen display ..............A-6
Disabling Rapid Access Buttons ...............A-6
Maintaining the keyboard .................A-6
Device-usage guideline ..................A-7
Using the USB Multi-port Hub ...............A-7
Appendix A. Problem solving ...............A-1
Common Problems ...................A-1
Appendix B. Help and service information...........B-1
Online technical support..................B-1
Telephone technical support ................B-1
Appendix C. Product warranty and notices ..........C-1
IBM Statement of Limited Warranty ..............C-1
Part 1 - General Terms .................C-1
Part 2 - Country-unique Terms ..............C-4
Trademarks .....................C-12
Federal Communications Commission (FCC) statement .......C-13
© Copyright IBM Corp. 2001 iii
iv Rapid Access III USB Keyboard: User’s Guide
About this book
This manual contains instructions for installing and using your Rapid Access
III USB Keyboard. The manual is divided into two parts:
Part 1: Installation and user’s guide:
This guide contains the product description, hardware and software installation
in the following languages:
v English
v French
v Spanish
v Italian
v Brazilian Portuguese
v Traditional Chinese
v Japanese
Part 2: Appendixes
This section contains problem solving, help and service information, and
warranty and notices.
Registering your option
Thank you for purchasing OPTIONS by IBM®. Please take a few moments to
register your product and provide us with information that will help IBM to
better serve you in the future. Your feedback is valuable to us in developing
products and services that are important to you, as well as in developing better
ways to communicate with you. Register your option on the IBM Web site at
http://www.ibm.com/pc/register
IBM will send you information and updates on your registered product unless
you indicate on the Web site questionnaire that you do not want to receive
further information.
© Copyright IBM Corp. 2001 v
vi Rapid Access III USB Keyboard: User’s Guide
Installation and user’s guide
This guide contains a product description, hardware and software installation
instructions, and product use and maintenance information. For information on
solving problems, see Appendix A. Problem solving. For additional information
on using this product, visit the IBM Healthy Computing Web site at:
v http//www.ibm.com/pc/healthycomputing
Product description
The Rapid Access III USB Keyboard works with IBM and ISA-standard
computers, and is supported by Microsoft
®
Windows 98®, Windows 2000
Professional and Windows Millennium Edition (Me).
The keyboard has 16 Rapid Access Buttons that provide quick access to your
most commonly used tasks. There are two buttons for navigating through Web
pages, six buttons for multimedia control, and eight color-coded buttons, one
of which is preset to a useful Web site. You can use the included Rapid Access
III USB Keyboard software to customize six of the eight color-coded buttons to
access a selected file, program, or Web site.
In addition to this book, this option package contains:
v Rapid Access III USB Keyboard with an attached cable (USB connector)
v The Rapid Access III USB Keyboard CD with customization software and
online publication
v Optional palm rest for the keyboard
v Warranty publication
© Copyright IBM Corp. 2001 A-1
Connecting the keyboard to your computer
This section provides information on connecting the keyboard.
Connecting the keyboard to a USB port
To connect your keyboard to a computer USB port, attach the keyboard
connector to the computer USB port, as shown.
Installing the USB hardware device
To install the USB device, do the following:
1. After you have connected the keyboard, it will automatically be detected by
your operating system. The Add New Hardware window may appear. If
so, follow the on-screen instructions.
2. After the USB device has been installed, go onto installing the software.
Installing the Rapid Access III USB Keyboard software
To install the Rapid Access III USB Keyboard software, insert the Rapid Access
III USB Keyboard CD into your CD-ROM or DVD-ROM drive. The Rapid
Access Keyboard Installation window opens. Follow the instructions on your
screen to complete the installation. If the installation software does not open
automatically, do the following:
1. Click Start --> Settings --> Control Panel.
2. Double-click Add/Remove Programs.
3. Follow the instructions on your screen to complete the installation.
4. Restart Windows.
Note: When you have restarted Windows, a 301 error message might
appear on your screen. Disregard this error message; it occurs
automatically when there is no keyboard plugged into the PS/2
keyboard port.
5. The Rapid Access icon should appear in the desktop tray and in the
Control Panel.
A-2 Rapid Access III USB Keyboard: User’s Guide
Using the Rapid Access Buttons
This section contains information on using the Rapid Access Buttons.
–
+
The keyboard in the illustration has the following button features:
v An Email button1, Standby button4, and six buttons 2 that you can
customize to access a file, program, or Web site.
Note: With some email services, the Light Emitting Diode (LED) to the left
of the button will light up when you have new mail.
v A plastic cover 3that holds the button label.
v Multimedia control buttons 5that you can use to control playback and
adjust volume on audio CDs and some DVDs.
v A Mute button 6that you can use to mute audio playback.
v A button 7that navigates forward through Web pages in an Internet
browser.
v A button8that navigates backward through Web pages in an Internet
browser.
Installation and user’s guide A-3
Customizing the Rapid Access Buttons
The first time you press one of the customizable buttons, a window opens and
prompts you to follow the on-screen instructions to customize the buttons. You
can customize each of the six multi-colored buttons for use as a shortcut to a
computer program, a file, or a Web site.
To change the customization of your Rapid Access buttons at a later time, open
the customization window using the following procedure:
1. Click Start --> Settings --> Control Panel or click the icon in the desktop
tray.
2. Double-click Keyboard (Rapid Access) to open the Rapid Access Keyboard
Customization window. If a program has already been assigned to a button,
the program name appears in the label area above that button on the
screen. If a program has not been assigned to a button, the label area above
the button will be blank.
3. Click the button you want to customize.
4. Click one of the following options:
v View all programs
v View all files
v Enter Internet address
5. If you clicked View all programs or View all files, click the desired
program or file. If you clicked Enter Internet address, type the Internet
address of a Web site into the field.
Note: If you enter a Web site address into the field, you can verify that it is
correct by clicking Test. You must be connected to an Internet Service
Provider or an Intranet to use the Test function.
The name of the selected program, file, or Web site appears in the label
box. You can edit the information in the label field.
6. Click Apply. The information for your selection appears in the label area
above the button.
7. To customize another button, repeat the steps above. If you have completed
customizing the buttons, click OK.
After you have customized a button, you can use the Rapid Access III USB
Keyboard software to create a new button label.
Labeling the Rapid Access Buttons
You might want to change the button label at the top of the keyboard if you
have changed the file, program, or Web site assigned to a customizable button.
When you use the Rapid Access Keyboard Customization window to change a
button assignment, the software automatically creates a new button label.
A-4 Rapid Access III USB Keyboard: User’s Guide
To print the new button label, do the following:
1. Be sure paper is in the printer, and the printer is turned on.
2. Follow steps 1 and 2 in Customizing the Rapid Access Buttons on page 1-4
to open the Rapid Access Keyboard Customization window.
3. Click Print Label... to open the Rapid Access Keyboard Print Label
window.
4. Select the check box for black text on a white background or the check box
for white text on a black background.
5. Click Print.
6. Select the correct printer in the Print window and click OK.
7. When the label has been printed, review the label information; then cut the
label to the correct size.
Note: You do not need to remove the clear plastic cover at the top of the
keyboard when you replace a label.
To replace the button label at the top of the keyboard, do the following:
1. Grasp the middle of the old label near the cover indent and slide the old
label out from under the clear plastic cover.
2. Slide the new printed label under the clear plastic cover. You might need to
trim the edges of the label so that it fits under the cover.
Customizing the on-screen display
The Rapid Access Keyboard comes with the on-screen display setting enabled.
When the on-screen display is enabled, the name of a function or program
assigned to a Rapid Access Button briefly displays on the screen when you
press the button.
You can use the Rapid Access Keyboard software to make changes to the
on-screen display, and to disable or enable the display.
Changing the on-screen display
To change the font, the font size, or the font color used in the on-screen
display, do the following:
1. Follow steps 1 and 2 in Customizing the Rapid Access Buttons on page 1-4
to open the Rapid Access Keyboard Customization window.
2. Click Preferences to open the Rapid Access Preferences window.
3. Click Font.
4. In the Font dialog box, select the preferred settings then click OK.
5. Click OK.
6. Click OK to exit the program.
Installation and user’s guide A-5
Disabling the on-screen display
To disable the on-screen display, do the following:
1. Follow steps 1 and 2 in Customizing the Rapid Access Buttons on page 1-4
to open the Rapid Access Keyboard Customization window.
2. Click Preferences to open the Rapid Access Keyboard Preferences window.
3. Click Disable on-screen display.
4. Click OK.
5. Click OK to exit the program.
Enabling the on-screen display
To enable the on-screen display, do the following:
1. Follow steps 1 and 2 in Customizing the Rapid Access Buttons on page 1-4
to open the Rapid Access Keyboard Customization window.
2. Click Preferences to open the Rapid Access Keyboard Preferences window.
3. Click Enable on-screen display.
4. Click OK.
5. Click OK to exit the program.
Disabling Rapid Access Buttons
The keyboard comes with the Rapid Access Buttons enabled. To disable the
buttons, do the following:
1. Follow steps 1 and 2 in Customizing the Rapid Access Buttons on page 1-4
to open the Rapid Access Keyboard Customization window.
2. Click Preferences to display the Rapid Access Buttons Preference window.
3. Click Disable Rapid Access Buttons.
4. Click OK.
5. Click OK to exit the program.
Maintaining the keyboard
You can prevent damage to your keyboard or computer by properly
maintaining the Rapid Access III USB Keyboard. Use the following basic
maintenance guidelines to care for your keyboard:
v Unplug the keyboard before cleaning.
v Clean the keyboard with a soft cloth moistened with a solution of water and
mild soap.
v Do not spill liquids on the keyboard. Liquids might damage your keyboard
or cause it to function improperly.
A-6 Rapid Access III USB Keyboard: User’s Guide
For more information about labeling the buttons, setting up preferences, setting
up your work area, and troubleshooting, click the Help button at the bottom of
the Rapid Access Keyboard Customization window.
Device-usage guideline
Before you begin using devices connected to the keyboard, be sure to note the
following device-usage guideline:
v Do not activate resource-intensive devices at the same time because USB
limitations might cause a degradation in the performance and speed of the
devices. For example, do not start a USB scanner while you are using a USB
camera. Instead, close the application for the camera; then start the scanner.
Using the USB Multi-port Hub
–
+
To connect other USB devices to the ports located at the rear of the keyboard
(as shown in the illustration), follow these instructions:
1. Ensure your computer is on and the keyboard is plugged in and operating.
2. Plug the other USB devices you wish to use into the port on the keyboard.
3. Follow the on-screen instructions.
Installation and user’s guide A-7
For more information on how to configure and use the other devices with your
keyboard, see the User’s Guides that come with those other
devices.
A-8 Rapid Access III USB Keyboard: User’s Guide
Appendix A. Problem solving
Computer problems can be caused by hardware, software, or user error. You
might be able to use the information in this section to solve problems yourself,
or gather helpful information you can pass on to a service technician.
Common Problems
Review the following list for any problem descriptions that might fit your
situation.
v You cannot find the selection you are looking for when you customize the
Rapid Access Buttons.
If you are customizing your Rapid Access Buttons and cannot find the
selection you want, such as your Internet browser or word processor, review
the list of options displayed on the customization screen.
Be sure to click View all programs in the Rapid Access Keyboard
Customization window. When you select this option, you see the list of all
folders and programs that are displayed when you click Start --> Programs.
You might have to open one or more folders to view a program.
If you still do not see a desired program, click View all files in the Rapid
Access Keyboard Customization window. When you select this option, a list
of all drives, folders, and files on your system is displayed.
v The Standby Button does not work correctly.
Your computer must have Windows 98, Windows 2000 or Windows Me,
with hardware support for Advanced Power Management (APM) Level 1.1
or greater, for the Standby Button to work correctly.
If your computer shuts down when you press the Standby button, but does
not return to full power when you press the button a second time, or if
nothing happens when you press the button, your power-management
software might not support the Suspend option.
To find out if your computer supports the Suspend option, click Start to see
if the Suspend option is displayed. If a Suspend option is listed, try selecting
it. If the Suspend option works, your computer will go into a low-power
state. It will return to normal power when you press the Standby button
again or when you move the mouse.
If the Suspend option does not work when you select it from the Start menu,
then the Standby button will not work. If the Suspend option does not work,
you might need to modify your power-management settings.
To modify your power-management settings:
1. Click Start --> Settings --> Control Panel.
2. Double-click Power.
© Copyright IBM Corp. 2001 A-1
For more information about your computer power-management settings, see
the documentation that comes with your computer.
v The Help button does not work correctly.
If the Help button does not start Windows help, be sure that Windows help
was installed on your computer. From the Start menu, click Help.Ifyou
cannot access Help, it might not have been installed. Refer to your Windows
documentation for information on installing new components.
v The CD/DVD, Volume, or Mute Control buttons do not work.
The CD/DVD, Volume, and Mute Control buttons on the keyboard will
work only with computers that have audio software and a sound card.
If you have audio software that did not come from Microsoft or if you
installed your own audio software, the audio software program might not be
compatible with the keyboard.
Close your audio software and press the CD/DVD buttons again. Pressing
the buttons automatically opens the Windows CD Player or the Windows
DVD software. If the buttons work with the Windows CD Player or DVD
software but not with your audio software, your audio software is not
compatible with the keyboard.
To verify that your computer has a sound card or that the sound card is
working correctly, test an audio CD using the Windows CD Player program.
To test an audio CD:
1. Start Windows.
2. Insert the audio CD into the computer CD-ROM drive.
3. Click Start --> Programs.
4. Select Accessories.
5. Select Multimedia.
6. Click CD Player.
If you do not have a sound card or if the sound card is not detected, you
will receive an error message indicating that there is a problem with the
sound card. For more information on your sound card, see the
documentation that comes with your computer or sound card.
v All of the Rapid Access Buttons do not work.
If all of the Rapid Access Buttons are not working, be sure that they are
enabled in the Preferences menu in the Rapid Access Keyboard software.
To enable the Rapid Access Buttons, do the following:
1. Click Start --> Settings --> Control Panel.
2. Double-click Keyboard (Rapid Access) to open the Rapid Access
Keyboard software.
3. Click Customize to open the Customization window.
A-2 Rapid Access III USB Keyboard: User’s Guide
4. Click Preferences in the Rapid Access Keyboard Customization window.
5. Click Keep Rapid Access Buttons enabled.
6. Click OK.
7. Click Cancel to exit the software.
If your keyboard buttons still do not work, be sure that the keyboard is
properly connected to the computer. For more information on connecting the
keyboard, see “Connecting the keyboard to your computer” on page A-2.
v Your computer game locks up or is interrupted when you use the Rapid
Access Buttons.
The on-screen display for the Rapid Access Buttons might interfere with
some computer games. If your computer games are not functioning correctly
when you use the Rapid Access Buttons, disable the on-screen display. For
instructions on disabling the on-screen display, see “Disabling the on-screen
display” on page A-6.
v Your computer stops responding.
If your computer stops responding while you are using your Rapid Access
Keyboard, disable the Rapid Access LED so that the Suspend LED will not
light when you press the Suspend buttons. On some computers, especially
mobile computers, LEDs that are lit can create conflicts which can prevent
your computer from responding.
To disable the Rapid Access LED:
1. Click Start --> Settings --> Control Panel.
2. Double-click Keyboard (Rapid Access) to open the Rapid Access
Keyboard software.
3. Click Customize to open the Customization window.
4. Click Preferences in the Customization window.
5. Click Disable Rapid Access LED in the Preferences window.
6. Click OK.
7. Click Cancel in the Customization window to exit the Rapid Access
software.
If you still experience system lockups after disabling the Rapid Access LED,
there might be a conflict between your pointing device and the Rapid Access
Buttons. Avoid moving your mouse (or the built-in pointing device on a
mobile computer) when you press a Rapid Access Button. Also, avoid
moving your mouse or pointing device when your computer is initializing
the operating system.
v You press a button once, but the computer responds as if you pressed it
twice.
You might need to change your keyboard Repeat delay or Repeat rate
settings.
Appendix A. Problem solving A-3
To change the Repeat delay or Repeat rate settings:
1. Click Start --> Settings --> Control Panel.
2. Double-click Keyboard (not Keyboard Rapid Access).
3. Click the Speed tab for Repeat delay or for Repeat rate.
4. Use your cursor to move the Repeat delay slider to the side labeled
Long or the Repeat rate slider to Slow.
5. Click OK.
v You have a problem not listed in this section.
For all other problems with your keyboard, try uninstalling and reinstalling
your Rapid Access software.
To uninstall and reinstall the Rapid Access software in Windows:
1. Click Start --> Settings --> Control Panel.
2. Double-click Add/Remove Programs.
3. Select IBM Rapid Access Keyboard from the displayed list.
4. Click Add/Remove....
5. Click Yes.
6. When the uninstallation procedure completes, insert the Rapid Access
Keyboard CD into your CD-ROM drive.
7. Click Start.
8. Select Run.
9. Type x:\setup where x is the letter of your CD-ROM drive.
For more information on obtaining online and technical support, see
Appendix B.
A-4 Rapid Access III USB Keyboard: User’s Guide
Appendix B. Help and service information
This section contains information on how to obtain online and telephone
technical support.
Online technical support
Online technical support is available during the life of your product. Online
assistance can be obtained through the Personal Computing Support Web site
and the IBM Automated Fax System.
Online technical support
IBM Personal Computing Support Web site http://www.ibm.com/pc/support
IBM Automated Fax System 1-800-426-3395 (U.S. and Canada)
During the warranty period, assistance for replacement or exchange of
defective components is available. In addition, if your IBM option is installed
in an IBM computer, you might be entitled to service at your location. Your
technical support representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the HelpCenter®will be
withdrawn or made available for a fee, at IBM’s discretion, 90 days after the
option has been withdrawn from marketing. Additional support offerings,
including step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the
following information as possible:
v Option name
v Option number
v Proof of purchase
v Computer manufacturer, model, serial number (if IBM), and manual
v Exact wording of the error message (if any)
v Description of the problem
v Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might
want to walk you through the problem during the call.
© Copyright IBM Corp. 2001 B-1
For the support telephone number and support hours by country, refer to the
following table or to the enclosed technical support insert. If the number is not
provided, contact your IBM reseller or IBM marketing representative. Response
time may vary depending on the number and nature of the calls received.
Support 24 hours a day, 7 days a week
Canada (Toronto only) 416-383-3344
Canada (all other) 1-800-565-3344
U.S.A. and Puerto Rico 1-800-772-2227
All other countries Go to http://www.ibm.com/pc/support/,
and click HelpCenter Phone List.
B-2 Rapid Access III USB Keyboard: User’s Guide
Appendix C. Product warranty and notices
This section contains the warranty period for your product and the IBM
Statement of Limited Warranty.
Machine - Rapid Access III USB Keyboard Warranty period* - One Year
* Contact your place of purchase for warranty service information. Some IBM Machines are
eligible for on-site warranty service depending on the country where service is performed.
IBM Statement of Limited Warranty
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2
- Country-unique Terms. The terms of Part 2 replace or modify those of Part 1.
The warranties provided by IBM in this Statement of Limited Warranty apply
only to Machines you purchase for your use, and not for resale, from IBM or
your reseller. The term “Machine” means an IBM machine, its features,
conversions, upgrades, elements, or accessories, or any combination of them.
The term “Machine” does not include any software programs, whether
pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM
specifies otherwise, the following warranties apply only in the country where
you acquire the Machine. Nothing in this Statement of Limited Warranty
affects any statutory rights of consumers that cannot be waived or limited by
contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM’s Official Published Specifications
(“Specifications”). The warranty period for a Machine is a specified, fixed
period commencing on its Date of Installation. The date on your sales receipt is
the Date of Installation unless IBM or your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and
IBM or your reseller are unable to either 1) make it do so or 2) replace it with
one that is at least functionally equivalent, you may return it to your place of
purchase and your money will be refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting
from misuse, accident, modification, unsuitable physical or operating
© Copyright IBM Corp. 2001 C-1
environment, improper maintenance by you, or failure caused by a product for
which IBM is not responsible. The warranty is voided by removal or alteration
of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND
REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION
OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such
as assistance via telephone with “how-to” questions and those regarding
Machine set-up and installation, will be provided WITHOUT WARRANTIES
OF ANY KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you
do not register your Machine with IBM, you may be required to present proof
of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to
provide warranty service, provides without charge certain types of repair and
exchange service to keep Machines in, or restore them to, conformance with
their Specifications. IBM or your reseller will inform you of the available types
of service for a Machine based on its country of installation. At its discretion,
IBM or your reseller will 1) either repair or exchange the failing Machine and
2) provide the service either at your location or a service center. IBM or your
reseller will also manage and install selected engineering changes that apply to
the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units
(called “CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs
to you for replacement by you. You must return all defective CRUs to IBM
within 30 days of your receipt of the replacement CRU. You are responsible for
C-2 Rapid Access III USB Keyboard: User’s Guide
downloading designated Machine Code and Licensed Internal Code updates
from an IBM Internet Web site or from other electronic media, and following
the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item
IBM or your reseller replaces becomes its property and the replacement
becomes yours. You represent that all removed items are genuine and
unaltered. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced. The replacement
assumes the warranty service status of the replaced item. Many features,
conversions, or upgrades involve the removal of parts and their return to IBM.
A part that replaces a removed part will assume the warranty service status of
the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove
all features, parts, options, alterations, and attachments not under warranty
service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to
your facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in
IBM’s possession or 2) in transit in those cases where IBM is responsible for
the transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential,
proprietary or personal information contained in a Machine which you return
to IBM or your reseller for any reason. You should remove all such information
from the Machine prior to its return.
Limitation of Liability
Circumstances may arise where, because of a default on IBM’s part or other
liability, you are entitled to recover damages from IBM. In each such instance,
regardless of the basis on which you are entitled to claim damages from IBM
(including fundamental breach, negligence, misrepresentation, or other contract
Appendix C. Product warranty and notices C-3
or tort claim), except for any liability that cannot be waived or limited by
applicable laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property
and tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if
recurring, 12 months’ charges apply) for the Machine that is subject of the
claim. For purposes of this item, the term “Machine” includes Machine
Code and Licensed Internal Code.
This limit also applies to IBM’s suppliers and your reseller. It is the
maximum for which IBM, its suppliers, and your reseller are collectively
responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2)
LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL,
INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST SAVINGS,
EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF
THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in
which you acquired the Machine to govern, interpret, and enforce all of your
and IBM’s rights, duties, and obligations arising from, or relating in any
manner to, the subject matter of this Agreement, without regard to conflict of
law principles.
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:Any litigation
arising from this Agreement will be settled exclusively by the court of Rio de
Janeiro.
NORTH AMERICA
C-4 Rapid Access III USB Keyboard: User’s Guide
Warranty Service: The following is added to this Section: To obtain warranty
service from IBM in Canada or the United States, call 1-800-IBM-SERV
(426-7378).
CANADA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may
have under the Trade Practices Act 1974 or other similar legislation and are
only limited to the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section: Where IBM is in
breach of a condition or warranty implied by the Trade Practices Act 1974 or
other similar legislation, IBM’s liability is limited to the repair or replacement
of the goods or the supply of equivalent goods. Where that condition or
warranty relates to right to sell, quiet possession or clear title, or the goods are
of a kind ordinarily acquired for personal, domestic or household use or
consumption, then none of the limitations in this paragraph apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:laws of the State of New York.
The following is added to this Section: Disputes and differences arising out of or
in connection with this Agreement shall be finally settled by arbitration which
shall be held in Singapore in accordance with the rules of the International
Chamber of Commerce (ICC). The arbitrator or arbitrators designated in
conformity with those rules shall have the power to rule on their own
competence and on the validity of the Agreement to submit to arbitration. The
Appendix C. Product warranty and notices C-5
arbitration award shall be final and binding for the parties without appeal and
the arbitral award shall be in writing and set forth the findings of fact and the
conclusions of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three,
with each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator
before proceeding upon the reference. The third arbitrator shall act as chairman
of the proceedings. Vacancies in the post of chairman shall be filled by the
president of the ICC. Other vacancies shall be filled by the respective
nominating party. Proceedings shall continue from the stage they were at when
the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall
be the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
The English language version of this Agreement prevails over any other
language version.
HONG KONG AND MACAU
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of Hong Kong Special Administrative
Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by IBM’s
negligence;
2. as to any other actual damage arising in any situation involving
nonperformance by IBM pursuant to, or in any way related to the subject
of this Statement of Limited Warranty, IBM’s liability will be limited to the
charge paid by you for the individual Machine that is the subject of the
claim.
JAPAN
Governing Law: The following sentence is added to this Section:Any doubts
concerning this Agreement will be initially resolved between us in good faith
and in accordance with the principle of mutual trust.
C-6 Rapid Access III USB Keyboard: User’s Guide
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may
have under the Consumer Guarantees Act 1993 or other legislation which
cannot be excluded or limited. The Consumer Guarantees Act 1993 will not
apply in respect of any goods which IBM provides, if you require the goods
for the purposes of a business as defined in that Act.
Limitation of Liability: The following is added to this Section: Where Machines
are not acquired for the purposes of a business as defined in the Consumer
Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section: Both you and IBM consent to
the application of the laws of the State of New York (except when local law
requires otherwise) to govern, interpret, and enforce all your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject
matter of this Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be
resolved by friendly negotiations, failing which either of us has the right to
submit the dispute to the China International Economic and Trade Arbitration
Commission in Beijing, the PRC, for arbitration in accordance with its
arbitration rules in force at the time. The arbitration tribunal will consist of
three arbitrators. The language to be used therein will be English and Chinese.
An arbitral award will be final and binding on all the parties, and will be
enforceable under the Convention on the Recognition and Enforcement of
Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise
determined by the arbitral award.
During the course of arbitration, this Agreement will continue to be performed
except for the part which the parties are disputing and which is undergoing
arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: The terms of
this Statement of Limited Warranty apply to Machines purchased from IBM or
an IBM reseller.
Warranty Service:
Appendix C. Product warranty and notices C-7
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia,
Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or
United Kingdom, you may obtain warranty service for that Machine in any of
those countries from either (1) an IBM reseller approved to perform warranty
service or (2) from IBM. If you purchase an IBM Personal Computer Machine
in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia,
Czech Republic, Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of
Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova,
Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may
obtain warranty service for that Machine in any of those countries from either
(1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you
may obtain warranty service for that Machine from the IBM entity within the
country of purchase, if that IBM entity provides warranty service in that
country, or from an IBM reseller, approved by IBM to perform warranty service
on that Machine in that country. Warranty service in Africa is available within
50 kilometers of an IBM authorized service provider. You are responsible for
transportation costs for Machines located outside 50 kilometers of an IBM
authorized service provider.
Governing Law:
The applicable laws that govern, interpret and enforce rights, duties, and
obligations of each of us arising from, or relating in any manner to, the subject
matter of this Statement, without regard to conflict of laws principles, as well
as Country-unique terms and competent court for this Statement are those of
the country in which the warranty service is being provided, except that in 1)
Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Hungary, Former Yugoslav
Republic of Macedonia, Romania, Slovakia, Slovenia, Armenia, Azerbaijan,
Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan,
Turkmenistan, Ukraine, and Uzbekistan, the laws of Austria apply; 2) Estonia,
Latvia, and Lithuania, the laws of Finland apply; 3) Algeria, Benin, Burkina
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Djibouti,
Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia,
Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco,
Niger, Senegal, Togo, and Tunisia, this Agreement will be construed and the
legal relations between the parties will be determined in accordance with the
French laws and all disputes arising out of this Agreement or related to its
violation or execution, including summary proceedings, will be settled
exclusively by the Commercial Court of Paris; 4) Angola, Bahrain, Botswana,
Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia,
Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao
Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab
Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe,
this Agreement will be governed by English Law and disputes relating to it
C-8 Rapid Access III USB Keyboard: User’s Guide
will be submitted to the exclusive jurisdiction of the English courts; and 5) in
Greece, Israel, Italy, Portugal, and Spain any legal claim arising out of this
Statement will be brought before, and finally settled by, the competent court of
Athens, Tel Aviv, Milan, Lisbon, and Madrid, respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the
first paragraph of this Section: The warranty for an IBM Machine covers the
functionality of the Machine for its normal use and the Machine’s conformity
to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or
your reseller is unable to repair an IBM Machine, you can alternatively ask for
a partial refund as far as justified by the reduced value of the unrepaired
Machine or ask for a cancellation of the respective agreement for such Machine
and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section: During the warranty
period, transportation for delivery of the failing Machine to IBM will be at
IBM’s expense.
Limitation of Liability: The following paragraph is added to this Section: The
limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2: IBM’s liability under this item
is limited to the violation of essential contractual terms in cases of ordinary
negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section: as to any
other actual direct damages, IBM’s liability will be limited to the total amount
you paid for the Machine that is the subject of the claim. For purposes of this
item, the term “Machine” includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
Appendix C. Product warranty and notices C-9
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:In such instances, regardless of the basis on which you
are entitled to claim damages from IBM, IBM is liable for no more than: (items
1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section: Except as expressly
provided in these terms and conditions, all statutory conditions, including all
warranties implied, but without prejudice to the generality of the foregoing all
warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and
Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:1. death or personal injury or physical damage to your
real property solely caused by IBM’s negligence; and 2. the amount of any
other actual direct damages, up to 125 percent of the charges (if recurring, the
12 months’ charges apply) for the Machine that is the subject of the claim or
which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section: IBM’s entire liability
and your sole remedy, whether in contract or in tort, in respect of any default
shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:In each such instance unless otherwise provided by mandatory law,
IBM is liable for no more than: 1. (unchanged) 2. as to any other actual damage
arising in all situations involving nonperformance by IBM pursuant to, or in
any way related to the subject matter of this Statement of Warranty, IBM’s
liability, will be limited to the total amount you paid for the Machine that is
the subject of the claim. Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section: Unless otherwise
provided by mandatory law, IBM and your reseller are not liable for any of the
following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your
reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
C-10 Rapid Access III USB Keyboard: User’s Guide
Limitation of Liability: The following is added to this Section: IBM’s entire
liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of
Warranty will be limited to the charge paid by you for the individual Machine
that is the subject of your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph
of this Section:
1. death or personal injury or physical damage to your real property solely
caused by IBM’s negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of
the charges (if recurring, the 12 months’ charges apply) for the Machine
that is the subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph: 3. breach of IBM’s obligations
implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply
of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section: IBM’s entire liability and your
sole remedy, whether in contract or in tort, in respect of any default shall be
limited to damages. This publication was developed for products and services
offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this
document in other countries. Consult your local IBM representative for
information on the products and services currently available in your area. Any
reference to an IBM product, program, or service is not intended to state or
imply that only that IBM product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
IBM intellectual property right may be used instead. However, it is the user’s
responsibility to evaluate and verify the operation of any non-IBM product,
program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
Appendix C. Product warranty and notices C-11
The following paragraph does not apply to the United Kingdom or any
country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement
may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you. Any references in
this publication to non-IBM Web sites are provided for convenience only and
do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product,
and use of those Web sites is at your own risk. Any performance data
contained herein was determined in a controlled environment. Therefore, the
result obtained in other operating environments may vary significantly. Some
measurements may have been made on development-level systems and there is
no guarantee that these measurements will be the same on generally available
systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify
the applicable data for their specific environment.
Trademarks
The following terms are trademarks of the IBM Corporation in the United
States or other countries or both:
IBM
HelpCenter
Microsoft and Windows are trademarks or registered trademarks of
Microsoft in the United States or other countries or both.
Other company, product, and service names may be trademarks or service
marks of others.
C-12 Rapid Access III USB Keyboard: User’s Guide
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
v Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order
to meet FCC emission limits. Proper cables and connectors are available from
IBM authorized dealers. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or
by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Responsible party:
International Business Machines Corporation
New Orchard Road
Armonk, NY 10504
Telephone: 1-919-543-2193
Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE
Industry Canada Class B emission compliance statement
Appendix C. Product warranty and notices C-13
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformite a la reglementation d’Industrie Canada
Cet appareil numérique de classe B est conforme à la norme NMB-003 du
Canada.
Deutsche EMV-Direktive (electromagnetische Verträglichkeit)
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG
vom 9.Nov.92 das EG-Konformitätszeichen zu führen.
Der Aussteller der Konformitätserklärung ist die IBM UK, Greenock.
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse B.
European Union - emission directive
This product is in conformity with the protection requirements of EU Council
Directive 89/366/ECC on the approximation of the laws of the Member States
relating to electromagnetic compatibility.
IBM can not accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modification of the product,
including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class B
Information Technology Equipment according to CISPR 22/European Standard
EN 55022. The limits for Class B equipment were derived for typical residential
environments to provide reasonable protection against interference with
licensed communication devices.
Union Européenne - Directive Conformitéélectromagnétique
Ce produit est conforme aux exigences de protection de la Directive
89/336/EEC du Conseil de l’UE sur le rapprochement des lois des États
membres en matière de compatibilitéélectromagnétique.
IBM ne peut accepter aucune responsabilité pour le manquement aux exigences
de protection résultant d’une modification non recommandée du produit, y
compris l’installation de cartes autres que les cartes IBM.
Ce produit a été testé et il satisfait les conditions de l’équipement informatique
de Classe B en vertu de CISPR22/Standard européen EN 55022. Les conditions
pour l’équipement de Classe B ont été définies en fonction d’un contexte
C-14 Rapid Access III USB Keyboard: User’s Guide
résidentiel ordinaire afin de fournir une protection raisonnable contre
l’interférence d’appareils de communication autorisés.
Unione Europea - Directiva EMC (Conformidad électromagnética)
Este producto satisface los requisitos de protección del Consejo de la UE,
Directiva 89/336/CEE en lo que a la legislatura de los Estados Miembros sobre
compatibilidad electromagnética se refiere.
IBM no puede aceptar responsabilidad alguna si este producto deja de
satisfacer dichos requisitos de protección como resultado de una modificación
no recomendada del producto, incluyendo el ajuste de tarjetas de opción que
no sean IBM.
Este producto ha sido probado y satisface los límites para Equipos Informáticos
Clase B de conformidad con el Estándar CISPR22 y el Estándar Europeo EN
55022. Los límites para los equipos de Clase B se han establecido para entornos
residenciales típicos a fin de proporcionar una protección razonable contra las
interferencias con dispositivos de comunicación licenciados.
Union Europea - Normativa EMC
Questo prodotto è conforme alle normative di protezione ai sensi della
Direttiva del Consiglio dell’Unione Europea 89/336/CEE sull’armonizzazione
legislativa degli stati membri in materia di compatibilità elettromagnetica.
IBM non accetta responsabilità alcuna per la mancata conformità alle
normative di protezione dovuta a modifiche non consigliate al prodotto,
compresa l’installazione di schede e componenti di marca diversa da IBM.
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei
limiti stabiliti per le le apparecchiature di informatica Classe B ai sensi del
CISPR 22/Norma Europea EN 55022. I limiti delle apparecchiature della Classe
B sono stati stabiliti al fine di fornire ragionevole protezione da interferenze
mediante dispositivi di comunicazione in concessione in ambienti residenziali
tipici.
Appendix C. Product warranty and notices C-15
Japanese statement of compliance for products less than or equal to 20 A per
phase
C-16 Rapid Access III USB Keyboard: User’s Guide
Part Number: 22P5234
Printed in the United States of America
on recycled paper containing 10%
recovered post-consumer fiber.
(1P) P/N: 22P5234
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