IBM QMS 1725E User Manual

QMS 1725E Print System Getting Started

1800385-001B

Trademarks

The following are tradema rks or registered trademarks of their respective ow ners. Other product names m entioned in this m anual may a lso be trade marks or reg istered trademarks of their resp ective owners. Re gistered trademar ks are register ed in the United States Patent and Trademark Office; some trademarks ma y also be re gistered in other countries. QMS and the QMS logo are r egistered tradema rks of QMS, Inc., and Crown, the Crown seal, Crow nNet, PS Executiv e Series, an d QUIC are trademark s of QMS, Inc. PostScript is a trademar k of Adobe Sys tems Incorpor ated for a page description language a nd may be regis tered in certain jurisdic tions. Throug hout this manual, “PostScript Lev el 2” is used to refer to a set of c apabiliti es defined by Ado be Systems for its PostSc ript Level 2 page description language. Thes e capabilities, among others, are implem ented in this produc t through a QMS- developed emulation that is compatible with Adobe's PostScript Lev el 2 language. Ado be/Adobe Systems Incorporated. 3Com, 3+Open/3 Com Cor poration. AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. Banyan, VINES/Banyan. CompuServe/H & R Block. DEC, DECnet, LN03, VM S/Digital Equipment Co rporation. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/H ewlett-Packa rd Co. IBM PC, Token-Ring/ International Business Ma chines Cor poration. Intellifont/A gfa Division, Miles , Inc. Gothic BBB-Medium & Ryumin Light KL/Morisaw a and Company, Ltd. Centronics/ Centronics Data Comput er Corp oration. M icrosoft, M S-Wi ndows/Mi crosoft Corpor atio n. Novell and NetWare/Novell, Inc. The ENER GY STAR™ logo/United States Environmental Protection Agency. The ENERGY STAR emblem does not represent EPA endorsement of any produ ct or servic e. UNIX/UNIX Sys tems Laboratories . Ethernet/ Xerox Corporation.

Proprietary Statement

The digitally encoded software included w ith your QMS 172 5E Print Syste m is Copyrighted © 1995 by QM S, Inc. All Rights R eserved. This software may not be reproduced, modified, d isplay ed, tr ans ferred, or cop ied in any form or in any manner or on any media, in whole or in par t, without the express written permiss ion of QMS, Inc.

36618. All Rights Reserve d. This manual m ay not be copie d in whole or in pa rt, nor transferred to any other me dia or language, w ithout the express written permiss ion of QMS, Inc.

Dear Customer,

Although your new QMS printer is the result of the latest and most advanced engineering techniques in the electronic industry, it isn’t necessary for you, the user, to understand every detail of the printer’s design in order to make it do what you bought it for. But there are some things you’ll need to know about your printer, and we’ve included guidebooks to help you get started.

We’ve designed your user’s guide to help you find the in formation you need as quickly and easily as possible:

Table of Contents—Use this section as a road map to discover what’s in the Getting Started guide.

About the Documentati on —T his section functions as a Welcome Center. It gives you an idea about what’s in your Getting Started guide as well as in the other documen tation that has accompanied your printer.

About This Guide—This section describes the same information as in the table of contents, but in a descriptive format.

Headers, Footers, and Tab Dividers—Use these as markers to help you locate the section of the manual you want quickly.

Index—The blue pages at the end of each guide will help you find the specific information you need.

We hope you enjoy your new QMS printer and find our guides helpful and informative. Your QMS Technical Writer

ContentsContents

1 Introduction

Introduction .................................................................................. 1-2

Abo u t the Pr inte r ..... . .................. . ................................ . ................ 1-2

About the Documentati on ................. ........... ........ ............. ...... ....1-2

Standard Product Documentation 1-3 Optional Documentation 1-4 Related Documentation 1-5

Abo u t Th is Guide .. .. .............. . ................................................. . ....1-6

Typographic Conventions 1-7

Printer Features ........ ............. ...... .............. ..... .............. ....... .........1-7

Media Flexibility 1-8 Multiple Resolutions 1-8 Five Resident Emulations 1-8 Resident Fonts and Symbol Sets 1-9 QMS Crown Technology 1-9

Software Loadable System (SLS) 1-12 Remote Console 1-12 PCMCIA Card Slot 1-12 Printer Options 1-13

What’s Next? .............................................................................. 1-15

2 Setting Up Your Printer

Introduction . . .... ... ..... ...... . ....... .... ... ..... ...... . ....... ..... .. ..... ...... ... ..... .. 2-2

Finding a Good Lo catio n ...... ....... ..... ...... ... ..... ..... ....... ....... .... ..... 2-2

Location Requirements 2-2 Power Requirements 2-3

Checking Shipment Contents .................................................... 2-4

Registering the Printer 2-4

Removing Pa ckin g Materi als .......................... ..... ....... ...... ..... ... .. 2-5

Removing the Shipping Spacers 2-5 Removing Paper from the Transfer Charge Roller 2-6

Installing the Toner Cartridge .................................................... 2-7

Installing the Paper Cassettes ................................................... 2-9

Attaching the Face-up Tray ...................................................... 2-10

Installing the Media Guide Arm ................................................ 2-11

Connecting the Power Cord ..................................................... 2-12

Turning on the Prin ter .... ....... ...... ..... ... ..... ....... ..... ....... .... ..... ..... 2-12

Printing a Start-up Page ............................................................2-13

Enabling/Disabling the Start -up Page 2-14

Installing Options ...................................................................... 2-15

What’s Next? .............................................................................. 2-15

3 Connecting to a PC

Introduction . . .... ... ..... ...... . ....... .... ... ..... ...... . ....... ..... .. ..... ...... ... ..... .. 3-2

QMS 1725E Print System G etting Startedii

What You Need .......................... ............ .......................................3-2

Making the Connec tion ......... ...... ....... ....... ..... ....... ....... ....... ....... ..3 -3

Testing Communication ..............................................................3-5

Creating the Test File 3-5 Sending the Test File 3-5 Verifying the Serial Port Setting Changes 3-10

PC Printing Software .............................. ..... ..... .........................3-10

Installing PS Executive Series Printer Utility Software 3-10 Installing a PostScript Printer Driver 3-11 PC Screen Fonts 3-12

What’s Next? ...................................... ........................................3 -12

4 Connecting to an Ethernet

Network

Introduction .................................................................................. 4-2

Connecting to the Network .........................................................4-2

Thin-Wire Ethernet 4-3 Twisted-Pair Ethernet 4-4

Installing the Software ................................................. .. .. .. ..........4-4

DOS 4-4 Macintosh System 4-5 OS/2 4-5 UNIX 4-7 Windows 4-9

Configuring the Interface ..........................................................4-10

EtherTalk 4-10 LAN Manager/LAN Server 4-11 NetWare 4-11 TCP/IP 4-13

Configuring the Network ...........................................................4-13

EtherTalk 4-13 LAN Manager/LAN Server 4-14 NetWare 4-17 TCP/IP 4-18

iii

If You Have Trouble ...................................................................4-19

For More Information .......................... ...................................... 4-19

What’s Next? .............................................................................. 4-20

5 Control Panel

Introduction . . .... ... ..... ...... . ....... .... ... ..... ...... . ....... ..... .. ..... ...... ... ..... .. 5-2

Control Panel Indicators ............................................................. 5-3

Message Window ......................................................................... 5-4

Control Panel Keys ...................................................................... 5-5

What’s Next? ................................................................................ 5-7

A QMS Customer Support

Sources of Supp ort ... ..... ....... ...... ..... ..... ..... ..... ..... ....... ...... ..... .....A -2

Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2 The QMS Corporate Bulletin Board System A-3 CompuServe A-3 Internet A-3 QMS Customer Technical Assurance (CTA) A-4 QMS National Service A-5

QMS World-wide Offices .............................................................A-6

B Configuration Menu

Configuration Menu .....................................................................B-2

Index

QMS 172 5 E Pri nt System Getting Startediv

Introduction

In This Chapter...

About the printer

About the documentation

About this manual

Printer features and user benef it s

About the Printer

The QMS 1725E Print System offers the unique QMS Crown mult itasking operating system, superior performance, extensive connectivity, upgrade options including duplex printing, and flexible emulatio n support.

In addition, it prints 17 pages per minute (let te r/A4 paper size) and is a high-quality 300x300 and 600x600 dpi multiple-resolution desktop printer.

About the Documentation

The documentation provides a window int o the many capabili tie s of your printer. The more familiar you are with the documentat ion, the easier it’ll be for you to achieve the results you want from your printer.

Several pieces of documentation accompany your printe r. If you’ve ordered printer options, you’ll have even more manu als. But don’t worry—you don’t have to read them all before you’re able to use your printer. In fact, some of them you may never have to refer to at all,

QMS 172 5 E Pri nt System Getting Started1-2

About the Documentation

depending on the type of documents you print and the environment in which you print them.

This section will give you an idea of how we’ve organized inf ormation and which documents you’ll probably refer to the most.

Standard Product Docum entation

The following document atio n is shipped with your print er:

QMS 1725E Print System Getting Started

You're looki ng at this manual right now. It contains detailed, illustrated instruction s to guide you as you unpack and set up your printer and connect it to a host computer . In addition, it introduces you to the printer’s control panel. The “About Th is Manua l” section later in this chapter details the content s of this manual.

QMS 1725E Print System Operation

This manual guides you through the day-to-day operation of your printer. It includes information on replacing print media and toner, using advanced printing features, handling and cleani ng your printer, improving print quality, and troubleshooting printer problems.

QMS 1725E Print System Reference

This manual provides information you may need only once in a while, such as information on typefaces and fonts, the control panel menu, memory, job modes, the PS protocol option, HP-G L color encoding, and installing and using printe r options. This manual also provides technical specifi cati ons, a list of printersupported QMS Document Option Command s (DOC), character tables, and a glossary of frequently used terms.

QMS CrownNet Interface Syste m Administ rator’s Guide

This manual guides you through the Network 2 menu used in configuring the Ethernet interface. You will also find the information you need for using the CrownAdmin and CrownNet Manager software here.

Introduction

1-3

About the Documentation

QMS Crown Network Notes

Refer to this manual for tips on using your QMS 1725E Print System if you’re connecting to a network. It discusses 3Com 3+Open, Banyan VINES, LAN Manager-based LA Ns, Novell NetWare, TCP/IP, UNIX, and VMS /DE Cnet . In most cases, only advanced network users and system administrat ors need this information.

This manual is provided on disk in encapsulated PostScript (EPS) form. Refer to the REA DM E file on the dis k for informat ion on printing a hard copy of the manual.

QMS Crown Remote Console User’s Guide

For network administrators using the print er’s Remote Console feature, this manual provides inform ation and instruct ion on how to control and monitor printer functions through net work commu nications.

QMS Crown Techni cal Referen ce Manual

This manual provides advanced technical inform ation, including information on communication protocols and printer emulations. In most cases, only advanced users and system administrators need to access this inf ormation.

This manual is provided on disk in encapsulated PostScript (EPS) form. Refer to the REA DM E file on the dis k for informat ion on printing a hard copy of the manual.

Printer Option Docum ent ation If you purchased a printer option (for example, a CrownNet inter-

face card for a Token-Ring network), you probably received separate documentation fo r it. See chapte r 6, “Printer Opt ions, ” of the

QMS 1725E Print System Reference

information.

guide for additional option

Optional Documentation

The following document atio n is available as an optional purchase. Contact your QMS vendor.

QMS 172 5 E Pri nt System Getting Started1-4

About the Documentation

QMS

Crown Document Option Commands

Document Option Commands (DOCs) are sof tware codes you insert in documents to enable printer fe atu res that cannot be accessed by your application or page description langu age. This manual lists and explains all of the DOCs. The Document Option Commands supported by your printer are liste d in appendix C, “Document Option Commands,” of the

QMS 1725E Print System

Reference.

Using QMS DOC, you can develop one driver to support all languages and emulations for your printer. Also, you can use host network management software to create custom ized netwo rk printer queues for all users connected to the printer. In most cases, only advanced users and system administrators need this information.

HP PCL 5 Emulation Techni cal Referen ce

This manual provides HP PCL 5 emulation inf orm ation for users experienced in working with both the PCL and HP-GL printer languages, commands, and concepts. It includes a list of printersupported commands for th e PCL 5 emulat ion to enable you to use the advanced features of your printer.

Typographic Conventions

The following typographic conve ntions are used in this manual:

Printer Features

Mixed-Case Cour ier

Mixe d-Case Italic Courier

UPPERCASE COUR IER

lowercase bold PostScript operators and DOS commands

lowercase italic

UPPERCASE File and utility names ↵ Press the Enter key (PC) or Return key (Macintosh) ^ Press and hold down the Ctrl key (PC)

Text you type, and messages and information displayed on the screen

Variable text you type; replace the italicized word(s) with information specific to your printer or computer

Information displayed in the printer message window

Variable information in text

» Note: Notes contain tips, extra informati on, or important information that

deserves emphasis or reiteration.

Caution:

Cautions present information that you need to know to avoid

equipment damage, process fail ure, or extreme annoyance.

WARNING!

Warnings indicate the possibili ty of pers onal injury if a specific

procedure is not performed exactly as described in the m anual.

ACHTUNG!

Bitte halten Sie sich exakt an die im Handbuch beschriebene

Vorgehensweise, da sonst Verletzungsge fahr bestehen könnte.

Printer Features

This brief overview will acquaint you with your printer’s major features and how they can benefit you. Specific chapters throughout the documentation contain more info rm ation on each fe ature. Consult the index or the table of contents in each guide to locate this information.

Introduction

1-7

Printer Features

Media Flexibility

Your printer sup ports print medi a of different sizes— A4, executive, legal, letter—and in both portrait and landscape orientatio ns.

User Benefit—You can print on commonly used media sizes.

Multiple Resolutions

The printer supports two print resolutions: 300x300 and 600x600 dpi (dots per inch).

User Benefit—Two resolutions allow you to customize the quality of your output according to its use: 300x300 dpi for most hardcopy needs, 600x600 dpi for high resolution output.

Five Resident Emulations

Your printer supports printing in HP PCL5, HP-GL, Lineprinter, CCITT, and PostScript emula tion s.

User Benefit—Most applicat ion s can print directly to the printer.

HP PCL 5 Emulation

The printer emulates the Hewlet t -Packard LaserJet IIIS i at both 300x300 dpi (bitmap and scalable fonts) and 600x600 dpi (scalable fonts only). The available resolution for HP-GL/2 is 300x300 dpi.

HP-GL Emulation

The printer provides HP-GL plotter emulation (7470A, 7475A, 7550A, and ColorPro) at 300x300 dpi and 600x600 dpi.

Lineprinter Emulation

The Lineprinter emul ati on prints sim ple, unformat ted text files at 300x300 and 600x600 dpi. Each text line ends with a carriage return.

CCITT

This emulation supports CCITT Group 3 1-D, Group 3 2-D, and Group 4. Key features specific to this emulation inclu de a stream-ori-

QMS 172 5 E Pri nt System Getting Started1-8

Printer Features

ented data flow system, concise data attribute set, and enhanced performance.

PostScript Level 2 Emulation and Level 1 Compatibility

The QMS 1725E Print System’s Level 2 emulation allows you to take full advantage of your printer's high print resolution (up to 600x600 dpi). The Level 2 emulation is compatible with Adobe’s PostScript Level 2 language while providing additional capabilities. QMS Level 2 emulation supports extensive graphics ca pabil ities to control t he appearance of text, geometric shapes and images, and impro ves memory and resource management. Full support for PostScript Level 1 files is also included.

Resident Fonts and Symbol S ets

Your printer comes with 12 PostScript typeface families containing 39 licensed fonts, and it provides TrueType font support (in PostSc ript emulation only). All resident PostS cript typeface families have mu lti lingual character sets. The printer also has 7 resident bitmap HP PCL fonts in 25 symbol sets each, 12 resident scalable HP PCL fonts in 35 symbol sets each, 1 resident scalable HP PCL font in 5 symbol sets, and 40 resident HP-GL symbol sets.

User Benefit—With so many resident fonts and symbol sets, there is less need for time-consuming downloadin g.

QMS Crown Technology

The QMS Crown multitasking operat ing s ystem provides fast processing speeds, networking capability, and higher printer performance while maintaining outstanding print quality.

Compile-Ahead Technology and True Multitasking

Compile-ahead technology keeps all of your printer’s resources busy to improve throughput. While the engine is printi ng a page, compile-ahead technology uses available printer mem ory to prepare the subsequent pages of the document (or the next job). With pages

Introduction

1-9

Printer Features

ready in memory, the engine continues pri nting as it deposits printed pages in the output tray. (In other words, compiling, rasterizing , and printing all work independently but simult aneously.)

User Benefit—Because print job processing time is significantly reduced, you spend less time waiting for your documents to print.

Simultaneous Interface Operation (SIO)

Other printers may have mult iple int erf ace ports, but your QMS

all

1725E Print System is unique because SIO allows ports—Ethernet, parallel, serial, and an optional interfa ce —to be

at the same time

active The multiple interfaces let you connect to any Ethe rnet network or

directly to an IBM or compatible PC. The printer also wo rks in many minicomputer and main frame co mpu ter environm ents .

User Benefit—You can have more than one computer printing to the printer. Each interface has an input buffer (which may be expanded with additional memory) that receives data while anot her interface is being used to print.

of its interface

Emulation Sensing Processor (ESP) Technology

Most printers can recognize only their native comma nd languag e. However, using a form of artif icial intel ligen ce , ESP technology a nalyzes incoming file data from any of the printer ’s interfaces, selects the appropriate emulation from those insta lled on the printe r, and processes the print job.

User Benefit—When your printer is in ESP mo de, you can easily print PostScript, HP PCL5, HP -GL, CCITT, and Lineprinter documents without chan ging printer swi tch settings or sending soft ware commands to accomm odat e different print er la nguages.

QMS 172 5 E Pri nt System Getting Started1-10

Printer Features

Context Switching

After its initial use, the state of an emulat ion and downl oaded dat a (such as fonts, macros, and overlays) are preserved for as long as the printer power is on.

User Benefit—Repetit ive download ing of emulat ion s, font s, m acros, and overlays is unnecessary, saving you time.

Compressed Data Formats

Crown printers convert data received from the input buffer s into intermediate, compressed blocks until the data is needed for printing. These compressed blocks of data are designed to be processed rapidly by the printer, and many more can be stored in memory at one time than can traditional bitmapped image s.

User Benefit—This increases the speed of printer features such as collation and autom at ic ja m recovery.

Automatic Jam Recovery

With most printers, if a media jam occurs, you must remove the jammed media and then reprint the job. On a QMS Crown printer, if the Page Recovery menu option is set to “on,” and a media jam occurs, once you remove the jammed media, the printer reprints the jammed page and then cont inue s with the print job. This is possible because compressed data formats allow more pag e s to be stored in memory. The printer remembers the last page printed, pulls the necessary information from memory, and automatically reprints any lost pages.

User Benefit—You save time and print media because it’s unnecessary to resend a print job after clearing a media jam.

Introduction

1-11

Printer Features

Software Loadable System (SLS)

Your printer has a software load able s ystem , which allows you to replace or upgrade its system software from a host computer.

User Benefit—Future enhancem ents to the system software ca n be easily installed as they become available from QMS.

» Note: The software loadable system mentioned in this section does not

modify the code used by QM S CrownNet Interface cards.

Remote Console

The Ethernet network inte rface and its accompanying software all ow your printer to establish a Remote Console connection vi a EtherTalk, LAN Manager/LAN Se rver, Novell NetWare, and TCP/IP. Printer status that requires user intervention is displayed on the remote console. For example, a status messag e may indicat e that paper is lo w, the output bin is full, or a media jam has occurred. The QMS

Interface System Admi nistrato r’s Manual

ning a Remote Console session, and the QMS

sole User’s Guide

and configure the printer. A copy of each manual is shipped with your printer.

explains how to use a Remote Console to control

has information on begin-

Crown Remote Con-

CrownNet

User Benefit—The ability to control your printe r from a remote console as well as from the printer’s own control panel means you don’t have to leave your workstation every time the printer needs attent ion. Moreover, you’ll know right away if the printer is tied up with a media jam or other simple problem requiring user inte rventio n.

PCMCIA Card S lot

There are two slots on the front of the printer under the lower paper cassette. These slots support font and security cards (see the following section, “Printer Optio ns,” for det ails).

User Benefit—The PCM CIA slot gives your printer a flexible inter face for added features and future expansion.

QMS 172 5 E Pri nt System Getting Started1-12

Printer Features

Printer Options

The following options are available for your QMS 1725E Print System. Contact your QMS vendor for purchase information.

Upgradable RAM (Random Access Memory)

The QMS 1725E Print System comes with 8 MB of RAM. However, you can upgrade this RAM to 64 MB through the installation of SIMMs (single in-line memory mod ules). A dditiona l RAM allows you to print at higher resolutions on certain media sizes, download and cach e fonts, and attach and use multiple hard disks. Addit iona l RAM also increases the printer’s buffer (the area where data sent from the host computer is stored), allowing you to send large data-intensive files to the printer without tying up the host for long period s.

User Benefit—Your printer ’s memory can be upgraded as your needs grow.

Fonts

Optional fonts are available in three different formats.

The optional Intellifon t SIMM increases the numbe r of fonts available to the HP PCL 5 emulation on your printer from 20 to the 37 PCL 5 fonts available on a Hewlett-Packard LaserJet 4Si.

The HP ProCollection fonts and special P ostscript fonts are contained on font cards or must be downloaded to an optional printer hard disk. Font cards can be inserted in either of the two card slots.

The printer also supports an optional Kanji SCSI hard disk that allows you to print the Japanese fonts Ryumin Light KL and Gothic Medium BBB (both licensed to QMS by Morisawa and Company, Ltd.) as well as the fonts Mincho Medium, Mincho Heavy, Gothic Bold, and Gothic Heavy (licensed to QMS by

Introduction

1-13

Printer Features

TypeBank ). These fonts can be printed at a variety of point sizes

and in different styles and resolutions. Contact your QMS vendor for a complete list of available fonts. User Benefit—Optiona l fonts increa se the print er ’s functionali ty and

allow you to create more distinctive docu ments.

Emulations

Optional emulations, such a s LN03 and QUIC II, are contained on disks and must be downloaded to an optional printer hard disk.

User Benefit—Extra emul ations allow you to print docume nts c reated in printer languages other than tho se resident on the printer.

Security Card

An optional security card allows you to password-protect the printer’s configuration menu. Th e card can be inserted in the PCMCI A (Personal Computer Memory Card Intern atio nal Associatio n) card slot.

User Benefit—A security card restricts access to the configuration menu to those users with valid password s, thus ensuring that defaul t settings are not changed inappropriatel y.

Network Interfaces

The QMS 1725E Print System can use optional interf a ces such as LocalTalk, IBM 3270, IBM 5250A, or one of the CrownNet NICs (network interface cards) running multiple protocols. Conta ct your QMS vendor for a list of available protocols.

User Benefit—Optiona l interf aces provi de flexibili ty and fast data transfer in complex network environments.

Hard Disk Expandability

The QMS 1725E Print System provides support for an optional int ernal SCSI hard disk and three external SCSI hard disks.

User Benefit—Hard disks provide t rue virtual memor y as well as storage for character bitmaps, downloaded outl ine fo nts, and other files.

QMS 172 5 E Pri nt System Getting Started1-14

What's Next?

Chapter 2, “Setting Up Your Printer,” explains how to find a good loca-

tion for the printer, unpack the printer, install a toner cartridge, load

and install paper cassettes, and print a start-up page.

What's Next?

Introduction

1-15

Setting Up Your Printer

In This Chapter...

Finding a good location for the printer

Unpacking the printer

Installing a toner cartridge

Loading and installing paper cassettes

Printing a start-up page

Introduction

This chapter explains how to set up your QMS 1725E Print System for the first time.

It includes information on finding a good location for the printer, unpacking it and checking the shipment content s, inst alling a toner cartridge and paper cassette, and printing a start-up page.

Finding a Good Location

Your QM S 1725E Print System operates in alm ost any comput ing environment. However, when selecting your printer’s location, use the following guidelines.

Location Requirements

Away from cooling sources, heat ing sources, extreme tem pera-

ture changes, direct sunlight, excessive dust, and corrosive

chemicals or vapors.

Away from any strong electromagnetic field (such as that created

by an air conditioner) and excessive vibration.

Temperature range of 50° F (10° C) to 9 0° F (32.5°C).

Relative humidit y range of 20% to 80%.

Level (with less than 2° slope) and capable of supporting the

printer weight, which is about 50 lbs (23 kg) for the printer only.

An appropriate distance from the host comp uter, based on your

operating environment— 6 feet (1.8 m eters) or less for parallel

connection or 25 feet (7.5 meters) or less for a serial connection.

Well ventilated. Leave space on each side of the printer for ade-

quate ventilation.

QMS 172 5 E Pri nt System Getting Started2-2

Finding a Goo d Location

Enough space to allow you to open the top cover, access the rear delivery tray, and slide out the paper cassettes.

Side V ie w

)

m m 0

8 6

(

21.7'' (550 mm)

Overhead View

39.4'' (1000 mm)

65.1” (1654 mm)

21.7'' (550 mm)

7.9'' (200 mm)

58.3'' (1480 mm)

15.7'' (400 mm)

Power Requirements

Your printer requires a prope rly grounded AC outlet with a power range of ±10% of the rated voltage (100, 110/120, or 220/240 V). Noise-generating equipment should not be connected to the same electrical outlet as the printer. The recommended frequency is 50 Hz ±2 Hz for 100 and 220/240 V systems and 60 Hz ±2 Hz for 110/120 V systems.

Caution

: The supplied power cord is equipped with a 3-wire grounding plug for

safety purposes. Use the proper grounding-type power outlet.

Setting Up Your Printer

2-3

Checking Shipment Contents

In addition to this manual, your shipment consists of the following items. As you unpack the printer in the next section, make sure that all of these items are included in your shipment before setting up your printer. If any items are missing or damaged, contact your shipping company or your QMS vendor. See appendix A, “QMS Customer Support,” for world-wide product sales and support information.

QMS 1725E Print System

Two 500-sheet letter or A4 p aper cassettes

Power cord

Warranty and registration card

Toner cartridge

QMS 1725E Print System Operation

n n

QMS 1725E Print System Reference

QMS CrownNet Interface Syste m Administ rator’s Guide

QMS Crown Network Notes

QMS Crown Techni ca l Reference Manual

QMS Crown Remote Console User’s Guide

Documentation binder

PS Executive Series Util ities softw are (on disk)

» Note: Interface cables are not included with the printer. If you ne ed cables,

contact your QM S vendor or a local computer s tore. Chapter 3, Connecting to a PC, and chapt er 4, Connecting to an Ethernet Network, provid e information on the type of cable you need.

(on disk)

guide

(on disk)

Registering the Printer

QMS is committed to develop ing print systems tha t offer you flexible, efficient solutions, so we’re interested in knowing how you plan to use your printer. Register now.

QMS 172 5 E Pri nt System Getting Started2-4

Removing Pa cking Materials

To register by mail, fill out and send in your warranty card. To register by telephone, in the US call QMS toll-free at (800) 637-8049. In other countries, refer to appendi x A, “QM S Customer Support,” for the appropriate telephone number.

Removing Packing Materials

Caution:

order. Follow the unpacking instructions in the order given. Damage to the printer may result if the printe r is turned on bef ore all packing ma terials are removed.

The packing materials consist of several pieces of cardboard, foam, tape, and shipping spacers. Y ou must remove the tape and cardboard from the inside of the paper cassettes and from the inside and outside of your printer.

Its import ant that you remove the packing materials in the proper

Removing the Shipping Spacers

Caution

: You could damage your printer if you operate it before removing the

shipping s pacers.

The shipping spacers are the plastic pieces with orange tags inside the printer. Remove these plastic shipping spacers before you turn on the printer. To remove the shipping spacers, follow these steps:

Setting Up Your Printer

2-5

Removing Packing Materials

1 Pull the top cover release bu tton (lo cated on top of the

printer opposite the contro l panel ) forwar d to open the printer top section.

2 Locate the two spacers with orange tags.

One is on each side of the fuser assembly.

3 Grasp the spacers and gentl y pull them out from un der the

fuser assembly.

4 Check inside the printer to make sure there are no other

packing materials.

Removing Paper from the Tr ansfer Charge Roller

Caution

: Make sure you leave this s heet of paper in place until the spacers have bee n removed. Permanent damage to the roller could result if any contaminants get on the rolle r.

QMS 172 5 E Pri nt System Getting Started2-6

Installing the Toner Cartridge

1 Gently open the up pe r transfer gu ide doo r by liftin g the

green handle.

2 Remove the protective sheet of paper by lifting it out in the

direction of the arrow.

Avoid touching the protruding edges of the fuser assem bly.

Fuser

assembly

Upper transf er

guide d oor

Green

handle

Installing the Toner Cartridge

Caution:

the car tridge from its protective bag unti l you are ready to install it.

1 Hold the cartridge as sho wn in the illustrati on below and

2 Open the top of the printer halfway.

Setting Up Your Printer

The toner cart ridge is sensitive to direct sunlight. Do not remove

gently rock it from side to side, distri bu ti n g the tone r.

2-7

Installing the Toner Cartridge

3 Gently push the car tr idge in to the top of the printer unti l it

fits firmly.

You may nee d to steady the top of the printer with your other hand.

4 Grasp the tab protrudin g from the le ft side of the toner c ar-

tridge and flex it to break it loose.

QMS 172 5 E Pri nt System Getting Started2-8

Installing the Paper Cassettes

5 Firmly pull the tab and sealin g tape straigh t out unti l all 22

inches (56 cm) of clear tape are com p letel y ou t of the cartridge.

Discard the tab and tape.

6 Make sure the toner cartri dg e is in positio n by pushin g it in

as far as it will go; then close the print er.

Installing the Paper Cassettes

1 Remove the cassette covers.

Discard the cardboard packing materials from inside the cassettes.

2 Load the cassettes with paper.

Make sure the paper lies flat.

Label

» Note: A label on the cassette shows which paper size to use. Use only

that si ze. As a cass e tte is inserted in the printer, i t sends an identifying signal to the printers controller board so the printer can

Setting Up Your Printer

2-9

Attaching the Face-up Tray

determine the paper size installed.

3 Place the covers on the cassettes. 4 Slide the filled cassettes into the op en ings in front of the

printer.

Attaching the Face-up Tray

1 In an upward direction, insert the two-end tabs of the face-up

tray into the slot on the back of the printer.

2 Allow the extended part of the tray to lean back until it rests

easily.

QMS 172 5 E Pri nt System Getting Started2-10

Installing the M e di a Guide Arm

Installing the Media Guide Arm

1 Locate the hinged media guide arm holder above the top out-

put bin.

Media guide arm holder

2 Open the hold er by fli pp ing it tow ard you unti l you see the

slot for the media guide arm.

Slot

Setting Up Your Printer

2-11

Connecting the Power Cord

3 Insert the tab on the end of the media guide arm into the slot.

Lower the arm onto the top output bin.

Tab

Media guide a rm

Connecting the Power Cord

1 Plug one end of the power cord into the connector just below

the main power swi tch on the back of the prin ter.

2 Plug the other end of the power cord into a stand ard el ectri-

cal wall outlet (ground ed A C outl et ).

Turning on the Printer

1 Push in the | on the main power swi tch, locate d on the back

of the printer above the power cord .

QMS 172 5 E Pri nt System Getting Started2-12

Printing a Start- u p Page

2 Press the front power swi tc h located on the front, right sid e

of the printer.

» Note: The Ready light flashes as the printe r warms up, and then the

message display flashes several messages. After a b rief warm-up time, approximately 90 seconds, the printer produces a start-up page.

Printing a S tart-up Page

When you turn on the printer, a start-up page prints. This page gives you an overview of your QMS 1725E Print System.

The following information prints on the start-up page:

Printer product name

Cumulative num ber of printed sh eets

Amount of resident RAM (in bytes)

Number of PostScript typefa ces in ROM

Default resolution

Software version, revision, and release numb ers

Firmware level number

Address and status (on or off line) of attached hard disk(s), if any

Emulation and protocol informat ion of all standard and optiona l interfaces

If the start-up page prints with all the start-up page informat ion, and the print quality is good, you may install any optional hardware you

Setting Up Your Printer

2-13

Printing a Start-up Page

have purchased. Follow the installation procedures described in the chapter 6, “Printer Options,” in the that came with your option kit. Otherwise, see chapter 6, “Troubleshooting,” of the with printing a start-up page.

WARNING!

correct printe r installation.

Turn the printer off and unplug the power cord before checking for

Operation

Reference

guide for more information on proble ms

guide or the manual

ACHTUNG!

Netzstecker heraus, b evor Sie die korrekte Installation des Druckers überprüfen.

Schalten Si e bitte den Drucker aus und ziehen Sie auch den

Enabling/Disabling the Start-up Page

A start-up page automatically print s when you turn on your print system. However, you can save time, paper, and toner by disabling the start-up page.

If you need the information included on the start-up page, (for exam ple, to provide to QMS Customer Technical Assurance), you can use the PS Executive Series Utilities or the print er control panel to print a status page instead of a start-up page.

1 To use the PS Executive Series Util ities, see the PS Exe cu-

tive Series Utilities on-line documentation for complete information.

2 To use the printer control panel (Admi nistratio n/ Sta rtup

Options/Do S ta rt Pag e menu), see “Ena bl ing/ Disa bl ing the Start-up Page” in chap ter 4, “Printe r Confi gu ratio n,” of the

Reference

guide for compl ete in form ation.

QMS 172 5 E Pri nt System Getting Started2-14

Installing Options

If you purchased any printer options, such as extra memory (SIMMs) or a hard disk, you can install them now. If installation instructions are included with the option, follow them. If not, installat ion inst ructio ns are included in chapter 6, “Printer Options,” of the

What's Next?

Now that you’ve set up your printer, go to chapter 3, “Connecting to a PC,” or chapter 4, “Connecting to an Ethernet Network,” of this manual to connect your printer to a host computer . If you have an optional LocalTalk interf ace, go to chapter 6, “Printe r Optio ns,” in the

guide for instructions on installing and using the optional Local-

ence

Talk interface.

Installing Options

Reference

guide.

Refer-

Setting Up Your Printer

2-15

Connecting to a PC

In This Chapter . . .

Connecting via the parallel po rt

Connecting via the serial port

Introduction

This chapter describes how to connect your printer to a PC vi a t he parallel port and/or the serial port .

If you have a brand-new PC, before connecting the printer you should follow the manufacturer’s instructions for setting up the computer and installing (if it's not already instal led) any operati ng system software, such as DOS and Windows.

What You N eed

Interface cables are not included with your printer. If you’re replacing a printer, you may already have the necessary cables. If not, contact your QMS vendor or a local computer store.

To connect your printer to a single PC, you need one of the following:

A parallel cable with a 36-pin male and a 25-pin mal e connector

A serial cable with a 9-pin female and a 9- or 25-pin female connector (depending on your computer’s serial port), and a null modem adapter

» Note: Appendix B in the

configuring the serial connection.

Reference

guide provid e s cable pinouts for

Choosing a Cable

Parallel cable— If a parallel port is available on your comput e r, we recommend using a parallel cable. Your printer supports both IEEE 1284 bidirectional and Centronics pa rallel commu nicat ion. The type of parallel cable you use depends on the type of parallel communication your computer suppo rts (check your computer user’s guide if you’re unsure).

If your computer supports IEEE 1284 bidirectional parallel c ommunication, you need an IEEE 1284 bidi rectiona l parallel cable

QMS 172 5 E Pri nt System Getting Started3-2

(IEEE 1284 is indicated on the cable). This cable must be 6.5 feet/2 meters or less in length.

If your computer suppo rts only Centronics (IEEE 488) unidirectional commun ication, you ma y use either a n Centroni c s parallel cable (unmarked on cable) or an IEEE 1284 bidirectional parallel cable (IEEE 1284 is indicated on the cable). However, we recommend an IEEE 1284 cable. The IEEE 1284 cable must be 6.5 feet/2 meters or less in length while the Centronics cable may be longer.

Serial cable—If the printer is more than about 6.5 feet/2 meters from the computer, we recommend using a serial cable for better communication. For best results, the serial cable should be les s than 25 feet/

7.6 meters long.

Making the Connection

Caution

: If youre connecting the printer to a single PC, turn off both systems

first.

1 Attach the cable to the printer and the PC.

Parallel Cable

To C om puter To P r inter

25-pin male

Connecting to a PC

36-pin male

3-3

Making the Connection

a Connect the 25-pin end of the cable to the PC’s parallel port. b Tighten all screws. c Connect the 36-pin end of the cable to the printer ’s parallel

port (it’s labeled “PARALLEL ”). d Close the clips. Serial Cable

To Computer

To Printer

9-pin female

25-pin female

a Connect the serial cable (with the null modem adapter

attached) to the PC’s 9- or 25-pin male serial port. b Connect the other end of the cable to the printer ’s serial port

(labeled “SERIAL”). c Tighten all screws.

2 Turn on both the printer and the PC. 3 Test communicatio n betw een the pr inte r and the PC.

You can do this by printing a file from one of your applications, or you can see the following section, “Testi ng Com mun icati on.”

» Note: Check your applicat ion documentation a nd Q-FAX (see Appendix

A, QMS Customer Support) for application notes.

QMS 172 5 E Pri nt System Getting Started3-4

Testing Comm unication

To test communicati on betwee n your printer and your PC, first create a short file that ejects a page from the printer. Then send the file to the printer.

Creating the Test File

To create the test file, type the following comm and s at the DOS prompt:

Testing Communication

copy con printest.ps

showpage↵ ^D^Z↵

You can use eithe r uppercase or lowercase letters; however, you must type the PostScrip t showpage operator in lowercase letters. The ↵ symbol means to press the E nter key. To produce the ^D and ^Z, press and hold down the Ctrl key while you type the appropriate letters (d and z). These characters signify the end of the file and must always be included.

↵

Sending the Test File

Parallel Communication

1 To send the PRINTEST.PS file you just created to the printer,

type

print printest.ps↵

2 If you’re prompted for the na me of the list devic e, type

lpt1↵

or type the name of the PC’s parallel port to which the printer is

connected (for example, lpt2 or lpt3).

» Note: If the c omputer has more than one parallel port, they're probably

labeled. If not, check the computer documentation for the parallel port

names.

Connecting to a PC

3-5

Testing Communica tion

3 If the printer and PC are communicating, a blank page ejects

from the printer. Skip ahead to “PC Printing Software ” to finish connecting the printer.

If a blank page doesn’t eject and you typed the file correctly, you may want to check your AUTOEXEC.BAT file to see if LPT1 (the parallel port) is being directed to COM1 (the serial port):

a If the AUTOEXEC. BAT file contains the line

b Then type

c Reboot the PC and try the comm uni cati on test again.

mode lpt1:=com1:

delete it.

mode lpt1:,,p↵

The P tells the PC to continue sending print jobs until the

printer accepts them .

See chapter 6, “Troubleshooting,” of the

refer to your DOS documentatio n for more informati on.

Operation

guide and

Serial Communication

1 To send the PRINTEST.PS file you just created to the printer,

type:

print printest.ps↵

2 If you’re prompted for the nam e of the list device, type:

com1↵

or type the name of the PC’s serial port to which the printer is connected (for example, com2 or com3).

» Note: If the c omputer has more than one se rial port, they're probably

labeled. If not, check the computer documentation for the COM port names.

3 If the printer and PC are communicating, a blank page ejects

from the printer. Skip ahead to “PC Printing Software ” to finish connecting the printer.

QMS 172 5 E Pri nt System Getting Started3-6

Testing Communication

If a blank page doesn’t eject and you typed the file correctly, you

may want to check your AUTOEXEC.BAT file in DOS to make

sure that the printer ’s serial port settings m atch th ose of the PC.

a Look for a command line like this in your AUTOE X EC. BAT

file:

mode com1: 9600,n,8,1,p

In this example, the serial port setting s are 9600 for baud rate, N (no) parity, 8 data bits, and 1 stop bit. The P stands for infinite retry.

» Note: If the mode stateme nt isnt present in your AUTOEXEC.BAT

file, you may temporarily s et the prompt to continue this test by typing the command line as shown above. To make this s etting permanent you w ill need to add the

mode

statement in your AUTOEXEC.BAT file and reboot the P C.

b Check the start-up page, which prints when you turn on the

printer (unless you disabled it). This tells you the current serial port settings for the printer.

mode

parameters at the DOS

c If the serial settings (baud rate, parity, data bits, and stop bits)

shown on the start-up page match those in your AUTOEXEC.BAT file, you need make no further changes. Go to the section “Special PC Concerns,” later in this chapte r.

If the printer’s serial port settings are different from your PC’s settings, use the printer control panel , as described in the following section, “Changing Serial Port Settings,” to make them match.

Changing Serial Port Settings

Since your printer is configured at the factory for the most typical printing environments, the serial settings in your AUTOEXEC.BAT file and on the start-up page may be the same. However, if they differ, you must configure the printer to use the serial settings specif ied in the AUTOEXEC.BAT file.

The following instructions explai ns how to use the printer control panel to configure the printer’s serial settings:

Connecting to a PC

3-7

Testing Communica tion

1 Press the printer contro l panel Online/ Offli ne key.

The indicator goes out and the mes sage window displa ys

2 Press the Menu key to enter the top-l evel menu. 3 Press the Next key one or more times until the message win-

dow displ ay s

4 Press the Select key to enter the Administratio n menu . 5 Press the Next key one or more times until the message win-

dow displ ay s

6 Press the Select key to enter the Com mun ic atio ns menu . 7 Press the Next key one or more times until the message win-

dow displ ay s

IDLE

OPERATOR CONTROL ADMINISTRATION

ADMINISTRATION COMMUNICATIONS

COMMUNICATIONS SERIAL

8 Press the Select key to enter the Ser ial menu . 9 Press the Next key one or more times until the message win-

dow displ ay s

SERIAL BAUD RATE

10 P ress the Selec t key to enter the Baud Rate menu.

The message window displays the currently selected baud ra te:

*9600 BAUD

» Note: The as teri sk * denotes the selection in the menu that is currently

active.

11 Press the Next key to cycl e throu gh the list of baud rates.

QMS 172 5 E Pri nt System Getting Started3-8

Testing Communication

Available baud rates are

300 BAUD 4800 BAUD 600 BAUD 9600 BAUD 1200 BAUD 19200 BAUD 2400 BAUD 38400 BAUD

» Note: RS232 baud rates 19200 and 3 8400 require RTS/CTS protocol.

XON/XOFF protocol is not supported at baud rates of 19200 and

38400.

12 Whe n the baud rate you want is disp lay ed, press the Select

key.

The message window momenta rily displays

RATE IS SELECTED

(where RATE is the baud rate you selected) and then

SERIAL BAUD RATE

13 If you want to change other settin gs, use the Next key to

scroll to the setting you want to change, then repeat the pro-

cedure described in steps 6 through 8. Otherw ise press the

Online/Offline key.

The message window displays

SAVE CHANGES? NO

14 To save your change, press the Next key so that the mes-

sage window displays

SAVE CHANGES? YES

15 P ress the Selec t key to save the change.

The Online/Offline ind icato r lights, and the me ssage window dis -

plays

IDLE

Connecting to a PC

3-9

PC Printing Software

Verifying the Serial Port Setting Changes

1 Reboot the printer. 2 Compare the serial port settings listed on the start-up pag e

to those in you r A UTO EXE C. B AT file.

3 Try the communication test again.

If a blank page ejects from the printer, the printer and the computer are communicati ng. Contin ue with “PC Print ing S of tware,” to finish connecting the printer. If a blank page does not eject and you typed the file correctly, see chapter 6, “Troubleshooting,” in the Operation guide, and refer to your DOS documenta tio n for more information.

PC Printing Software

If you’re replacing a PostScript printer, you can probably start printing now with the printing software already in place. Refer to your application documentation for instructions on sending document s to the printer.

However, if you want to be able to use all your printer ’s special features (like collation, 600x600 dpi, and gamma correction), or if you've never printed to a PostScript printer before, we recommend you take a few minutes to make sure you have the following printing softwa re installed:

PS Executive Series Util ities

A PostScript printer driver

Installing PS Executive Series Printer Utility Software

PS Exec, included on the DOS format disks we shipped with your printer, is a utilities program for controlling the printer from the com puter. For example, through PS Exec you can turn off the start-up

QMS 172 5 E Pri nt System Getting Started3-10

PC Printing Software

page, rename the printer, download fonts, print font samples, and manage hard disks. Many of the procedures described in this manual involve using PS Exec. The README file on the PS Executive disk explains how to install the program, and the on-line help explains how to use it.

Installing a PostS cript Printer Driver

If you’re using Windows, we recommend that you install the QMS-developed Windows driver (PSCRI PT. DRV), which is on the disk called Windows Drivers (shipped with the printer). Instructions for installing and activat ing th e drive r are in the READM E file on tha t disk.

» Note: The QMS-de veloped Windows driver suppor ts all the printers media

sizes. However, if you ex perience printing problems while using our driver, try using the Microsoft driver provide d with Windows, along w ith our W PD file, which is on the W indows Drivers disk included wi th the printer. See the README file on the dis k for information on using the WPD.

If you’re using a non-Win do ws app licati on , read the printing section of the application document ation for inf ormatio n on choosing a PostScript driver. If the application does not provide a PostScript driver, contact the application manufacturer to see if one has become available since you bought the program. Also, P ostS cript drivers for some applications are availabl e through the QM S Corporate Bullet in Board System and through CompuS erve; see appendi x A, “QMS Customer Support,” for informati on.

Also, check to see if application notes (tips for printing from specific applications) are available for your applicat ion from Q-FAX, the QMS bulletin board, or CompuSe r ve. Appendix A, “QMS Custom er Support,” explains how to use these QMS informatio n services.

Connecting to a PC

3-11

What's Next?

PC Screen Fonts

Screen fonts allow you to see on the screen how your document looks before it is printed. However, you can use the printer fon ts with out having the corresponding screen fonts.

You may be able to obtain PC screen fonts from your applicati on manufacturer or from the QMS electronic fa x system Q-FAX, which will fax you a request form to order the PC screen fonts. (See appendix A, “QMS Customer Support,” for inform ation.)

What's Next?

Now that you’ve connected your print er to a PC, contin ue with chapter 5, “Control Panel,” to learn about the printer’s control panel keys, indicators, and message window.

QMS 172 5 E Pri nt System Getting Started3-12

Connecting to an Ethernet Network

In This Chapter . . .

Connecting to the network

Installing the software

Configuring the interface

Configuring the network

Introduction

The Ethernet port, also referred to as the QMS CrownNet network interface, is a combinat ion of hard ware and ho st software that allows your QMS 1725E printer to be connected to an Ethernet network that supports the following:

Operating System Protocol

AppleTalk EtherTalk LAN Manager/LAN Server NetBIOS/NetBEUI NetWare IPX/SPX TCP/IP TCP/IP

Connecting to the Ethernet port consists of four steps:

Connecting to the network

Installing the software

Configuring the interface

Configuring the network

The rest of this chapter explains these steps in more detail.

Connecting to the Network

The Ethernet port supports two typ es of connecti on s:

Thin-wire Ethernet (10Base2, BNC connector)

Twisted-pair Ethernet (10BaseT, RJ45 connector)

QMS 172 5 E Pri nt System Getting Started4-2

Connecting to the Network

Thin-Wire Ethernet

Thin-wire Ethernet connections use BNC connecto rs.

» Note: Unless the BNC T conne ctor described in steps 1 and 2 is already

installed on the thin-wire Ethernet cable, your networks operation is disrupted during the connection p rocess. See your network adm inistrator before continuing.

1 Turn off the printer and unplug the power

cord. 2 Attach one section of thin-wi re E thern et

cable to one end of the BNC “T” connec-

tor.

» Note: If the B NC T connector is already

installed, go to step 3.

printer

port

3 Attach another section of thin-wi re Ether-

net cable or a 50 ohm termi na tor to the

other end of the BNC “T” connector.

4 Attach the BNC “T” connector to the BNC Ethernet port. 5 Plug in the printer’s power cord. 6 Turn on the printer.

Connecting to an Ethernet Netwo rk

4-3

Installing the Software

Twisted-Pair Ethernet

Twisted-pair Ethernet connections use RJ45 connectors.

1 Turn off the printer and unplug the

power cord.

2 Connect one end of the twisted-pair

Ethernet cabl e to the printer’s RJ45 Ethernet port.

3 Connect the other end of the cable to

the 10BaseT concentrator.

4 Plug in the printer’s power cord. 5 Turn on the printer.

Installing the Software

CrownAdmin software is provided for DOS/ Windo ws and Macintosh System, CrownNet Manager software is provided for OS/2, and UNIX host software is provided for UNIX. Use the appropriate procedure to install the software on your host.

Caution: We recommend that you make ba ckup copies of the appropriate

disks. St ore them in a safe pl ace; use the copies to ins tall the s oftware

DOS

1 With the PC on, insert the CrownAdmin software for DOS

disk in the disk drive.

2 At the DOS C> prompt, type

:install

where the pathname of the drive/directory containing the

is the driv e in wh ich y ou in sert ed the di sk ,

QMS 172 5 E Pri nt System Getting Started4-4

source destination

↵

source

Installing the Softw are

installation software, and

the dir ec tor y in w hic h t he s oft war e w ill b e i nst all ed ( for

examp le, a:install a: c:\crownadm↵).

» Note: You cant i nsta ll the utilities by copying files from the disks. You

must run the installation program.

3 When the installati on is comp lete, remove the disk from the

disk drive and store it in a safe place . 4 Skip to “Configuring the Interface, ” later in this chapter.

destination

is the full pathnam e of

Macintosh System

1 With the Macintosh on, insert the Crow nAdm in for Mac in-

tosh disk in the disk drive. 2 If necessary, double-click the Util iti es disk ico n to open the

disk window. 3 Copy the CrownAdm in file by dragging the CrownA dmi n

icon from the Utilities window to the Maci nto sh har d dis k. 4 When the installati on is comp lete, remove the disk from the

disk drive and store it in a safe place . 5 Skip to “Configuring the Interface, ” later in this chapter.

OS/2

This is a two-part procedure. Some of the utilities are installed on the print server and others on the workstation.

» Note: For information on inst alling the utilities directly on the workstati on,

(bypassing the print server and pri nting directly to the printer), see the

QMS Crow nNet Interface System Administrators Guide.

Print Server

1 At the LAN Manager/LAN Server print server, log into the net-

work as the system administrator. 2 Insert the CrownNet Manager for OS / 2 disk in the disk drive.

Connecting to an Ethernet Netwo rk

4-5

Installing the Software

3 Open an OS/2 win do w, and at the C> prompt, chan ge to th e

drive in which you inserted the CrownNet Man age r disk (for example, a:↵).

4 At the drive prompt type

lsminst

where Manager disk, and Manager will be installed (for example, lsminst a: c:↵).

is the drive in which you inserted the CrownNet

x: y

:↵

is the drive on which CrownNet

» Note: If youve previously installed the CrownNe t Manager, you can use

x:y

lsminst

software

The installation program creates and installs the software in a directory named

» Note: You cant install the utilities by copying files from the disks. You

must run the installation program

5 Remove the disk from the disk drive and store it in a safe

place.

6 To start the CrownNet Manager for OS/2 automati cally each

time the print server is turned on, add the fol lowi ng commands, in this order, at the end of the ST ARTUP.CMD file (but before any @EXIT comm an d):

» Note: The -m option minimizes the CrownNet Manager window to an icon

after t he program opens

7 To start the CrownNet Manager now, open an OS/2 window

and type th e following commands:

set crownman=c:\crown

start c:\crown\crownman.exe -m

set crownman=c:\crown↵

start c:\crown\crownman.exe↵

: /u↵

to force installati on of the upgraded

:\CROWN.

The CrownNet Manager window appears.

8 To install specific ports, choose In stal l from the Crown Net

Manager wi ndo w.

QMS 172 5 E Pri nt System Getting Started4-6

Installing the Softw are

9 In the Installation of CrownNet P orts di alog box, selec t the

appropriate pri nter port(s) an d choos e Install .

The selected ports are displayed in the CrownNet Manager

window.

» Note: Port names are either the default or those chosen in Interface

Configuration, later in this chapter

Workstation

Use this procedure to install the CrownAdmin software on the workstation. CrownAdm in lets you use Remote Console; it is not necessary for printing via OS/2.

1 With the workstation running, insert the disk con tain ing the

CrownAdmin softwar e for DOS or Window s in the disk drive. 2 Open a session unde r OS/2:

OS/2 version 1.

OS/2 version 2.

—Open a DOS Window session.

—Open a WIN-OS/2 session.

3 Refer to the DOS or Windows inform ati on elsewher e in this

section, “Software I nstal lati on ,” for furth er instructi on s.

» Note: You cant i nstall the utilities by copying files from the disks. You

must run the installation program

4 When the installati on is comp lete, remove the disk from the

disk drive and store it in a safe place . 5 Skip to “Configuring the Interface, ” later in this chapter.

UNIX

» Note: The procedure des cribed here is for UNIX Host Software installation

from disk. If you have a cartridge or tape, refer to the instal lation documentation accompanying the cartridge or tape.

1 Log on the UNIX system as root.

Connecting to an Ethernet Netwo rk

4-7

Installing the Software

2 Change to the directory in which you wan t the UNIX utilities

installed.

The utilities automatically create and are installed in a directory named QMSoft in the current directory.

» Note: This directory must be able to be mounted by all network nodes

that need to access the printer.

3 If a PC file system (PCFS ) is avail ab le on the UNIX hos t,

mount the di sk .

For information on mounting a DOS FAT-formatted disk refer to the UNIX man page.

4 Transfer the HS_TAR ima ge file to the UNIX hos t directo ry

where the file is to be expanded.

» Note: If the UNIX host doesnt support PCFS, transfer the image from a

PCFS-capable device (such as a DOS system) to the UNIX system v ia binary F TP

5 In the directory in which the image file is located, expand the

tar image file by typing

tar xvf hs_tar↵

6 Change to the newly created QMS oft director y:

cd QMSoft↵

7 Run the Qinstall install ati on u tility by typi ng

./Qinstall↵

8 Follow the instructions on the screen. When the instal la tion

is complete, the followi ng messag e displa y s:

QMS UNIX Host Software installation complete

9 Copy the addprt and qpr utilitie s and thei r associa te d man-

ual pages to standard directorie s. For exam ple,

cp addprt /usr/bin↵

cp qpr /usr/bin↵

cp man/addprt.1 /usr/man/man1↵

cp man/qpr.1 /usr/man/man1↵

QMS 172 5 E Pri nt System Getting Started4-8

Installing the Softw are

10 If you’re using SNMP to manage your network using SunNet

Manager, copy the appropriate fil es to the S unN et Mana ger

agents directory. See your SunNet Manager docum e ntati on

for more informatio n. 11 Update the printer’s Internet name and address in the

/etc/hosts file. 12 Run the QMS addprt uti lity by typi ng

addprt↵

13 Fo llow the instructi ons on the screen. 14 Whe n the install ati on is complete, rem ove the disk from the

disk drive and store it in a safe place . 15 S kip to “Config uring the Interface, ” later in this chapter.

Windows

1 With the PC on and Windows runni ng , insert the disk con -

taining the CrownAd mi n software for Wind ow s in the disk

drive. 2 From the File menu in Program M anag er cho ose Ru n.

» Note: You cant i nstall the utilities by copying files from the disks. You

must run the installation program

3 In the Run dialog box, type

:setup↵

where

Utilities disk (for example, a:setup↵) and choose OK.

4 When prompted , specify the direc tory in which to instal l the

utilities. 5 Follow the instructions on the screen. 6 When the installati on is comp lete, remove the disk from the

disk drive and store it in a safe place . 7 Continue with the next section , “Config uring the Interface.”

Connecting to an Ethernet Netwo rk

is the name of the drive in which you inserted the

4-9

Configuring the Interface

This section describes the quick config uration procedure for the printer interface. For a complete discussion of all of the configuration options available through the Admin istrat ion/ Com municat ions/CrownNet menu, see chapter 2, “Interface Confi gurati on,” of the

CrownNet Interface System Administrator’s Guide

You can make these config uration changes throug h any of the following means:

Printer Control Panel—F o r inform ati on on usi ng the print er co ntrol panel to change configuration menu settings, refer to chapter 4, “Printer Configuratio n,” of the

CrownAdmin (for DOS , Macintosh System, or Windo ws) or CrownNet Manager for OS /2—For more information on using

this software, refer to the appropriate chapter in the system administrator’s guide.

» Note: CrownAdmin/C rownNet software is not available for the UNIX

environment

Reference

guide.

QMS

Remote Conso le—Fo r information on accessing Remote Console, refer to the appropriate chapter in the system administ rator’s guide. For information on using Remote Console, refer to the

QMS Crown Remote Console User’s Guide

EtherTalk

1 If your network has more than on e zone , use the Adm inistra -

tion/Communications/ Network 2/ Crow nNet/ EtherTalk/Zone Name/Zone Part 1 and Zone Part 2 menus to enter the name of the zone to which the printer is attached.

» Note: The two Zone Part x menus al low you to identify 1 zone with a

name up to 32 characters long. (Up to 16 characters can be entered in each of the two me nus). You cannot use t hese two menus to identify two zones. Trailing spaces are not considered part of the zone name. All standard printable ASCI I characters are valid except the @ a nd ' symbols.

QMS 172 5 E Pri nt System Getting Started4-10

Configuring the I nterface

2 Skip to “Configuring the Network,” la ter in this chapter.

LAN Manager/LAN Server

1 One unique printer name is broadca st to the network. Use

the Administration /Co m mun ica tion s/Netwo rk 2/Cro wn Net/

Lan Manager/Printer Nam e m en u to enter the name of the

printer.

» Note: The name can be up to 16 characters long

Spaces and lowercase cha racters a re not all owed. However, Underscore

characters (_) are allowed to s imulate multiword names (for exa mple,

PRODUCT_MKTG).

2 Skip to “Configuring the Network,” la ter in this chapter.

NetWare

If you want something other than the default settings, use the following procedure to name the file and print servers. These names must be unique.

xxxx

» Note: In CrownAdmin, the printer shows up as

System-

and the printe r start-up page.

1 In the Administration/Communications/Network 2/CrownNet/

» Note: The three File Srv Name[x] menus allow you to identify 1 file server

hardwareaddre ss

hardwareaddr ess

NetWare/Config PServer/File Srv Name[1], File Srv Nam e[2],

and File Srv Name[3] menus, enter the name of the target file

server.

with a name up to 48 characters long. (Up to 16 characters can be

entered in each of the three menus). You cannot use these three menus

to identify three file servers.

Spaces and lowercase characters are not allowed within file server

names. However, underscore characters (_) are allowed to simulate

multiword names (for example, PUBS_SERVER). At the printer control

panel only, a space must be used following the last character of the file

server name to end the name.

, where

is the printers hardware address as found on

QMS-

xxxx

is the printer model number

-Print-

Connecting to an Ethernet Netwo rk

4-11

Configuring the Interface

2 In the Administration/Communications/

NetWare/Config PServer/PServer Name[1], PServer Name[2], and PServer Name[3] men us, enter the na me of the confi gured print server.

» Note: The three PServer Name[x] menus allow you to identi fy one print

server w ith a nam e up to 48 characters long. (Up to 16 characters can be entered in each of the three menus). You cannot use these three menus to identi fy three print serve rs.

Spaces and lowercase characters are not allowed in print server names. How ever, underscore characters (_) are allowed to simulate multiword names ( for example , PUBS_PSERV ER). At the printer control panel only, a space must be used fol lowing the las t character of the print s erver name to end the name.

3 In the Administration/Communications/Network 2/CrownNet/

NetWare/RN Printer/Printer Slot # menu, enter the printer slot number.

» Note: This number must match the slot number chosen in the Printer

Configuration submenu of the Print Server Configuration menu in the NetWare PCONSOLE utility.

4 In the Administration/Communications/Network 2/CrownNet/

NetWare/RN Printer/PServer Name[1], PServer Name[2], and PServer Name[3] m enu s, enter the nam e of the print serve r.

Network 2

/CrownNet/

» Note: The three PServer Name[x] menus allow you to identify 1 print

server w ith a nam e up to 48 characters long. (Up to 16 characters can be entered in each of the three menus). You cannot use these three menus to identi fy three print serve rs.

Spaces and lowercase characters are not allow ed. How ever, unde rscore characters (_) are allowed to s imulate multiword names (for exam ple, PUBS_PSERVER). At the printer control panel only, a space must be used f ollowing the last character of the print server nam e to end the name.

5 Reset the NIC by using the Administrati on /Co mmun ic atio ns/

Network 2/CrownNet/ Com mo n/So ft Reset menu.

6 Skip to “Configuri ng the Network,” la ter in this chap ter.

QMS 172 5 E Pri nt System Getting Started4-12

Configuring the Ne t wo rk

TCP/IP

1 If necessary , in the Administration/Communications/Network

2/CrownNet/TCPIP/Internet Address menu, enter the

printer’s Internet address.

The factory default Internet address is 161.033.128.024.

2 If necessary , in the Administration/Communications/Network

2/CrownNet/TCP I P/Defau lt Router menu enter the Internet

address of the default router.

The factory default router address is 000.000.000.000.

3 If necessary , in the Administration/Communications/Network

2/CrownNet/TCP I P/S ubnet Mas k me nu enter the printer’s

subnet mask.

The default subnet m ask is 0 00.000.0 00.000. This s etting

provides autom atic sensin g of gate ways . If you iden tify a

subnet m ask , aut om at ic s ensi ng i s d isa ble d.

4 Continue with “Confi gu ri ng the Network. ”

Configuring the Network

EtherTalk

1 With the Macintosh runni ng , from the App le menu, ope n the

Chooser. 2 Click the LaserWriter i con . 3 If your network has more than on e zone , click the nam e of

the default zone.

The printer nam e is automa tically d isplaye d in the d efault

zone.

4 Select the name of the printer.

Connecting to an Ethernet Netwo rk

4-13

Configuring the Network

5 Click the close box.

LAN Manager/LAN Server

1 With the CrownNet Manager for OS/2 installed and running,

add the printer by clicking the Instal l entry on the action bar.

The printer appears in the list displayed on the screen (for example, QMS_080086000001).

2 Use the appropriate sectio n bel ow to create a print queu e

and assign it to the printe r.

OS/2 Version 1.x

If you’re using OS/2 version 2.x, skip to the next section.

» Note: This is the standard method of adding a printer in OS/2 version 1.x.

The procedure is repeated here for your convenience.

Add a Printer 1 With the Print Manager open , from the Setup menu choose

Printers...

2 In the Printers dialog box, choose Add. ..

» Note: If youre working with a n existing printer, select the printer name

and choose Change.

The Add Printer (or Change Printer) dialog box appears.

3 In the Name field, type the printer name (only if you are add-

ing a printer).

The printer name is local to the workstation and is used to associate queues with phy sical printers. It can be the same as the name used at the printer.

4 In the Device box, select the printer’s pipe name.

name

Pipe names have th e form \PIPE\QMS_ the printer’s default hardware address or the printer name set in the “Interface Configuration” section, earlier in this chapter.

QMS 172 5 E Pri nt System Getting Started4-14

where

name

Configuring the Ne t wo rk

5 Select IBMNULL as the printer driver. 6 If appropriate, fill in the Description and Printer Timeo ut

Transmission Retry boxes. 7 Choose Add. .. to return to the Pri nters dial og box.

» Note: If youre working with a n existing printer, choose Change

8 In the Printers dialog box, choose OK to return to the Print

Manager. Add a Print Queue 1 With the Print Manage r still open, from the Setu p menu

choose Queues... 2 In the Queues dialo g bo x, choo se Add. ..

» Note: If youre working with a n existing queue, select the queue to be

changed and then choose Cha nge.

The Add Queue (or Change Queue) dialog box appears.

3 In the Name field type a nam e for the queue (on ly if addi n g a

queue).

This is the name available to workstations on the network. It

can be the sam e as the na me se t for the pri nter.

4 If appropriate, fill in the Description , Queu e Driver, Priority,

and Scheduling boxes.

» Note: Separator pages are not currently supported

5 Select the printer name you identified in the previous section

from the list of Printer s.

This name will be displayed in the box titled Select the

Printer to be Used by This Qu eue.

6 Choose Add. .. to return to the Qu eue dialog box.

» Note: If youre working with a n existing queue, choose Change.

Connecting to an Ethernet Netwo rk

4-15

Configuring the Network

7 In the Queue dialog box choo se OK to retur n to the Print

Manager wi ndo w.

8 Skip to “Print Queue Sharing.”

OS/2 Version 2.x

» Note: This is t he standard method of installing a printer in OS/2 version 2.x.

1 With OS/2 running , doub le-cl ic k the Templates folder. 2 Hold down the right mo use button and drag the Prin ter ico n

out to the Workplace Shell (or into a folde r).

3 Type a name in the Printer Name field. 4 Select a printer driver from the Default Printer Driver list.

IBMNUL L is rec omm en de d.

5 Select a pipe name from the Outp ut Port li st.

Pipe names have th e form \PIPE\QMS_ the printer’s default hardware address or the printer name set in the “Interface Configuration” section, earlier in this chapter.

If a QMS pipe is not available, make sure you have installed the CrownNet Ma nager for OS /2.

6 Choose Create to confirm the new printer definition. 7 Continue with the fol lowi ng section , “Prin t Queu e Shari ng.”

name

where

Print Queue Sharing

To access a print queue from other workstations or servers on the network, the queue must be a shared resource. The following procedure is only one of the ways a queue can be shared. For other methods, see your LAN Manager/LAN Server documenta tion.

» Note: You need administrator privileges to perform this operation.

1 If necessary, with OS/2 running, open an OS/2 window.

QMS 172 5 E Pri nt System Getting Started4-16

name

Configuring the Ne t wo rk

2Type

net share

where

created above.

» Note: While queue and printer names may differ in OS/2 version 1.x, they are

the same in version 2.x.

queue_name

/print↵

is the q u eue or prin ter obj ec t yo u

NetWare

Add a Print Server

1 From any network wo rkstati on , log in as supe rvi sor to the

file server you want to service the printer. 2 Start the NetWare PCONSOLE utility. 3 At the Available Options menu, select P rint Server Info rma-

tion and press Enter. 4 To create a new print server, press the Ins[ert] key on the

workstation keyboard. 5 Type the name (up to 48 characters) of the new print server,

and press Enter. 6 Press Esc to return to the Available Options menu .

Assign a Print Server to a Print Que ue

1 From the Available Options m en u, select P rin t Queu e Info r-

mation and press Enter. 2 If you want to select an existing print que ue to be serviced

by the print server, skip to step 4.

If you want to create a new print queue, press the Ins key.

3 Type the name of the new prin t queue and press En ter. 4 Select the queue you want the print server to service, and

press Enter.

Connecting to an Ethernet Netwo rk

4-17

Configuring the Network

5 In the Print Queue Inform atio n menu select Qu eue Servers

and press Enter.

6 Press the Ins key to display the Que ue Server C an didates

menu.

7 Select the appropriate print serve r name and press Enter. 8 Press Esc four times to displa y the Exit PCO NSO LE menu . 9 Select Yes and press Enter to save your changes and exit

from PCONSOLE.

TCP/IP

1 Log on the UNIX system as root. 2 Edit the system host table by adding the following line to the

/etc/hosts file:

internetaddress hostname

where (Administration/Communications/Network 2/CrownNet/ TCPIP/I n t er net Addr es s menu) and the host.

3 If necessary, set the hardware address.

Caution: We strongly recommend that you do not change the hardware

address.

If you’re working on a system other than a UNIX system, set the hardware address through the printer control panel.

If you’re working on a UN IX system , send th e hardw are address to the print server by typing

where

hardwareaddress

the form

internetaddress

arp -s

ping

hostname hardwareaddress

hostname

##.##.##.##

QMS 172 5 E Pri nt System Getting Started4-18

is the Internet ad dress of the printer

hostnam e

↵

is the name of the host and

is the hardware address of the printer (in

as found on the printer start-up page

is the nam e of

temp↵

If You Have Trouble

and in the Administration/Communications/Network 2/

CrownN et /Co mmo n/H W Add ress m enu ).

» Note: You can also send the hardw are address of a UNIX system

through the BOOT P and RARP uti lities .

If You Have Trouble

If you have trouble connecting and configuring your Etherne t interface, check the following:

Is the printer connected to the network?

Is the printer plugged in, turned on, and correctly configured?

Do the printer start-up and stat us pag es list the interf ace? Is the

configuration informa tion correct?

Is the interface enabled ?

Is the appropriate protocol (or protocols ) enabled?

Are all printer and protocol addresses configured correctly?

For More Information

In addition to this chapter, the following documentation contain s information you may need when using the Ethernet interfa ce:

QMS CrownNet Interface Syste m Administ rator’s Guide

vides detailed configurat ion and ut ilit y info rmat ion.

QMS Crown Remote Console User’s Guide

use Remote Console to control printing from a workstation any-

where on the network.

Your network docum entat ion— Cont ains inform ation on printin g.

Connecting to an Ethernet Netwo rk

—Pro-

—Explains how to

4-19

What's Next?

Now that you’ve connected your printer to an Etherne t net work, continue with chapter 5, “Control Panel, ” to learn about the printer’s control panel keys, indicators, and messag e window.

QMS 172 5 E Pri nt System Getting Started4-20

Control Panel

In This Chapter...

Control panel indicators

Control panel messa ge window

Control panel keys

Introduction

The control panel, located on the front of the printe r, allows you to direct the printer ’s operation. In addition, it displays the current status of the printer, including any condition th at needs your attention.

The control panel consists of the following parts:

Sixteen indicator s provide printer status info rmation and ide nti fy the current media source.

A message window displays status and configuration information. Nine keys allow you to control the printer.

Message Window

QMS 172 5 E Pri nt System Getting Started5-2

Control Panel Ind icato rs

Control Panel Indicators

Indicators on the control panel display printe r status inf orma tion , current media source, and paper jam locations.

Flashes when the printer is warming up. It remains on when the printer is ready to receive a print job and while it is processing or printing a job (unless an error is encountered).

Lights when the printer requires operator intervention. This indicator is usually accompanied by a status message in the message window.

Lights when the printer is receiving data from one or more of the simultaneous interfaces.

Lights when printer’s hard disk is being accessed.

Lights when the printer is on line and ready to accept and process new print jobs. Press it once to take the printer off line (the indicator is not lighted) and make the printer ready for configuration.

Lights when the print resolution is set to 600 dots per inch.

Lights when the duplex option is installed and duplex printing is chosen.

Lights when manual feed is chosen as the inputbin.

Control Panel

5-3

Message Window

This light will flash to indicate the printer is terminating the current print job.

Envelope feeder (optional)

select indicator

Jam indicator (4). Light in area of suspected jam location.

Message Window

The control panel message window provides status and configuration information. Status messages are listed in chapter 6, “Troubleshooting,” of the

Operation

Setting the Message Window Language

Status messages and configuration me nus can be displayed in the message window in English, French, German , or Spanish. If you need to change the message window language, use the Keypad Language option in the Administration/M iscellane ous menu.

guide.

Upper paper cassette select

indicator

Lower paper cassette select

indicator

QMS 172 5 E Pri nt System Getting Started5-4

Control Panel Ke ys

If you’re not familiar with using the configurat ion m enu, refer to ch apter 4, “Printer Confi gurati on, ” of the

Reference

information.

Menu Administration/Miscellaneous/Keypad Language Choices E nglish, Fre nch, German, Spanish Default English Notes The printer must be restarted for changes to the Keypad

Language menu to take effect. You can either let the printer restart automatically after you save the change and exit from the configuration menu, or you can wait for the change to take effect the next time you manually turn on the printer.

Control Panel Keys

Press the Online/Offline key once to take the printer off line (the indicator goes out). You must take the printer off line before using all other keys except the Cancel key.

guide for complet e

Control Panel

When the printer goes off line, the communication por ts are closed, so no new data is accepted. The printer continues printing until it has finished all jobs in process. Although jobs continue to compile and print using the data already received, a job may be interrupted, causing it to wait for more incoming data before printing resumes.

When the printer is off line, press the Online/Offline key once to place it back on line and ready to accept new print jobs (the indicator goes back on). If a remote console has the printer off line, pressing the Online/Offline key will not take effect until the console puts the printer back on line.

5-5

Control Panel Keys

Press the Cancel key to cancel all print jobs currently printing, interpreting, or spooling; or to send an end-of-job indicator to print jobs waiting for incoming data. The printer then resumes printing other print jobs in the queue. If you press the Cancel key by mistake, or if you decide not to cancel a print job after pressing this key, press the Menu key to “cancel” the Cancel key’s function.

Press the 600 DPI key to choose between printing at 300 dots per inch or 600 dots per inch. The indicator is on when the resolution is set to 600 dots per inch.

Press the Duplex key to choose duplex printing. The indicator is on when the printer is set for duplex printing.

Press the Tray Select key to choose the cassette (input bin) from which the printer should draw media.

Press the Next key to advance through the list of selections or options for the current menu. When changing character information, use this key to advance to the next choice for the current input character.

Press the Previous key to return to the previous selection or option for the current menu. When changing character information, use this key to return to the previous choice for the current input character.

Press the Menu key to access the configuration menu after the printer goes off line. When you’re changing printer configuration, press this key to cancel a change (before pressing the Select key), to return to a previous menu, or to return to a previous character when entering character information.

QMS 172 5 E Pri nt System Getting Started5-6

Press the Select key to access a menu or to choose a displayed menu option.

What's Next?

Now, you’re ready to print. For more information on the day-to-day operation of your printer, refer to the nical informati on, ref er to the

What's Next?

Operation

Reference

guide. For more tech-

guide.

Control Panel

5-7

QMS Customer Support

In This Chapter . . .

Sources of customer support

QMS world-wide offices

Sources of Support

Several sources of help and information are availa ble, dependin g on the type of help you need:

Your QMS Vendor

Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trai ned se rvice technicians available to answer questions, and the equipment to analyze your printer problems.

Your Application Vendor

Often, “printing” problems ha ve more to do with the application being used than with the printer. In this case, the application ma nufa cturer is the best source of help.

Q-FAX

Q-FAX, a QMS information retrieval service, provides appl icati on notes, technical support notes on comm on print ing proble ms, and information about printer sp ecifi catio ns, opt ions, accessories, consumables, and prices.

In the United States and Canada, call (800) 633-7213 to reach QFAX. In all other countries, call (334) 633-3850. Have your fax number handy when you call (or place the call from your fax machine's handset).

You can choose to have either a directory (a list of currently available documents on a particular topic) or a specific docum ent sent to you. The first time you call, request the directory (press 2 on your phone or fax keypad when prompted). Then call back to request sp ecific documents. You can order up to three documents per call.

QMS 172 5 E Pri nt System Getting StartedA-2

Sources of Support

The QMS Corporate Bulletin Board System

The QMS Corporate Bulletin Board Sy stem (BBS ) contains te chnical support notes, application not es, drivers, pat ches, and ut ilities. T echnical questions not requiring an immed iate respon se can be left on electronic mail for the Sysop (System Operato r).

The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600, and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM , YMODEM, and ZMODEM capabilities. Contact QMS Customer Technical Assurance for more inform ation about the bulletin board.

CompuServe

Through CompuServe, you can ask general (non-technical) questions, share information with other users, and access printing information and programs. When you use CompuServe, type the following command:

go qmsprint takes you to the forum where QMS is located. The QMS library section contains appli catio n notes, printer drivers,

utilities, technical information, and announcement files.

Internet

The QMS server provides access to technical reports, new product announcements, a trade show schedule, and other general information about QMS.

You can access the QMS server via any one of the many web viewers available to Internet users. If you don’t have access to a web viewer, we recommend the NC SA Mo sa ic web viewer (Mosaic i s at ftp.ncsa.uiuc.edu ). The QMS home page is at http://w w w.qms.com/. The QMS ftp resource is ftp.qms.com.

QMS Customer Support

A-3

Sources of Support

QMS Customer Technical Assurance (CTA)

QMS Customer Techn ical Assurance is available M-F, 7:00 am-6:00 pm, Central Standard Time, at (334) 633-4500 (US). Y ou can also fax questions to CTA at (334) 633-3716 (US). Please indicate whether you would like a fax or a phone call.

If you call for assistance, have the following information ready so our technicians can help you more quickly:

Your phone number, fax number, and shippin g address

A description of the problem

The printer model and serial numb er

The type of host computer you are using

The type and version of operating system you are using

The interface you are using, and, if serial, the protocol

The application and version you are using

The emulation you are using

Your print er firmware ve rsion (listed on t he status and start-up pages)

QMS 172 5 E Pri nt System Getting StartedA-4

Sources of Support

QMS National Service

The following numbers are valid in the US. To contact QMS in other countries, see the list of world-wide offices inthe following section.

(800) 762-8894 Call for service information and

maintenance pricing for repair of a ll QMS printers and printers of various other manufacturers.

(800) 858-1597 On-Site Service and Depot Repair

Information 7:00 am -7:00 pm, Central Standard Time

(334) 633-4300 Spare Parts Ordering and

Information 8:00 am - 5:00 pm Central Standard Time

QMS Customer Support

A-5

QMS World- wide O ffice s

QMS World-wide Offices

United States/ Latin America

Asia-Pacific QMS Asia-Pacific

Canada QMS Canada, Inc.

QMS, Inc. One Magnum Pass Mobile, AL 36618 (334) 633-4300

Product Information: (800) 523-2696 OEM Information: (800) 631-2692 Consumables: (800) 777-7782 Fax: (334) 633-4866 E-mail: info@qms.com Latin America Fax: (334) 639-3347

Auckland 64 (9) 630 7912 Melbourne 61 (3) 899 5777 Sydney 61 (2) 901 3235 Tok yo (81) (3) 3437 40 30

9630 Rte. Trans-Canadienne Saint-Laurent, Québec H4S 1V9 Telephones: (514) 333-5940, (800) 361-3392 Fax: (514) 333-5949 National Service: (800) 268-4969 National Service Fax: (905) 673-7676

Offices in Ottawa, Québec City, Toronto, and Vancouver

Europe, Middle East, Africa

Düsseldorf (49) 211/596 1333 London (44) 1 784 442255 Maarssen (31) 3465 51 333 Paris (33) (1) 4107 9393 Stockholm (46) (8) 725 5680

QMS 172 5 E Pri nt System Getting StartedA-6

Configuration Menu

In This Chapter . . .

Configuration Menu Diagram s

Configuration Menu

» Note: The Installation menu ap pears only when an optional security card is

installed.

Press

QMS 172 5 E Pri nt System Getting StartedB-2

Press

Configuration Menu

B-3

Configuration Menu

Press

QMS 172 5 E Pri nt System Getting StartedB-4

Index

10Base2 4-2 10BaseT 4-2 600 DPI key 5-6

About the printe r 1-2 Application

Notes, QMS 3-11

Applications

PC 3-11

Automatic Jam Recovery 1- 1 1

BNC connection 4-2 Bulletin board

QMS 3-11

Bulletin board, QMS A-3

Cables

PC interface 3-2

Cancel key 5-6 CCITT 1-8 Communication

Testing, parallel port 3-5

Communication, testing

Serial port 3-6

Compile-Ahead Technology 1-9 Compressed Data Formats 1-11 CompuServe A-3 Configuration

Ethernet network 4-13 Ethernet port 4-10 Menu diagrams B-2,3,4

Connection 3-3

Ethernet port 4-2 Parallel por t 3-3

Context Switching 1-11 Control panel

Indica tors 5-3 LEDs 5-3 Message window 5-4

CrownAdmin software

Installation, DOS 4-4 Installation, Macintosh 4-5 Installation, Windows 4-9

CrownNet Manager software

Installation, OS/2 4-5

Customer support, QMS A-2

Documentation 1-2, 1-3

Optional 1-4

DOS

CrownAdmin software 4-4

DOS commands

mode 3-7

Driver

PC 3-10 See also Windows 3-11

Duplex key 5-6

Printer driver

Emulation Sensing Processor (ESP)

Technology 1-10

Emulations 1-14 Ethernet

10Base2 4-2 10BaseT 4-2 Thin-wire Ethernet 4-2 Twisted-pair Ethernet 4-2

Ethernet port

BNC connector 4-2 Configuration 4-10 Configuration, network 4-13 Connection 4-2 CrownAdmin software, DOS 4-4

CrownAdmin, Macintosh 4-5 RJ45 connector 4-2 Software in stallation 4-4 Troubleshooting 4-19

EtherTalk

Configuration, Ethernet port 4-10 Configuration, network 4-13

Hard Disk Expandability 1-14 HP PCL 5 Emulation 1-8 HP ProCollection 1-13 HP-GL Emulation 1-8

Indicators, control pa nel 5-3 Internet A-3

Kanji 1-13

LAN Manager/LAN Server

Configuration, Ethernet port 4-11 Configuration, network 4-14

LAN Server

See

LAN Manager/LAN Server

LaserJet 4Si 1-13 LEDs 5-3 Lineprinter Emulation 1-8 Location requirements 2-2

Macintosh

CrownAdmin software 4-5

Menu key 5-6 Message window 5-4 mode command (DOS) 3-7

I-2 QMS 17 25E Print System Getting StartedIndex

NetWare

Configuration, Ethernet port 4-11 Configuration, network 4-17

Network Interfaces 1-14 Next key 5-6 Novell NetWare

See

NetWare

Online/Offline k ey 5-5 Optional fonts 1-13 Options, printer 1-13 OS/2

CrownNet Manager installation 4-5

Parallel Cable 3-2 Parallel port 3- 3

Testing communication 3-5

Applications 3-11 Driver 3-10 PS Executive Series Utilities 3-10 Screen fonts 3-12 Software 3-11 Testing parallel port 3-5

PCMCIA Card Slot 1-12 PostScript Level 2 Emulation and

Level 1 1-9

PostScript operators

showpage 3-5

Power requirements 2-3 Previous key 5-6 Printer driv er

PostScript emulation 3-11 Windows 3-11

Printer Featu res 1-7 Printer Optio ns 1-13 PS Executive Series Utilities 3-10

QMS

Bulletin board 3-11 Q-FAX 3-11, A-2 Registration, printer 2-4

QMS Crown Technology 1-9

Registration, printer 2-4 Remote Console 1-12 Resident Fonts and Symbol Sets 1-9 RJ45 connector 4-2

Screen fonts

PC 3-12

Security Card 1-14 Select key 5-7 Serial Cable 3-3 Serial port 3-6

Parameters, changing 3-7 Testing communication 3-6

Service

QMS, World-wide A-6 United States A-4

Shipment

Contents 2-4

showpage operator (PostScript) 3-5 Simultaneous Interface Operation

(SIO) 1-10

Software

PC 3-11

Software Loadable System (SLS) 1-12 Start-up page

Disabling 2-14 Enabling 2-14 Information 2-13 Printing 2-1 3

Support

CompuServe A-3

I-3QMS 1725E Pr int System Getting StartedIndex

Customer A-2 Internet A-3 QMS bulletin board A-3 QMS, World-wide A-6 Technical A-4 United States A-4

TCP/IP

Configuration, Ethernet port 4-13 Configuration, network 4-18

Test file, creating 3-5 Testing communication 3-6 Testing, PC

Parallel port 3-5

Thin-wire Ethernet 4-2 Tray Select key 5-6 Troubleshooting

Ethernet port 4-19

Twisted-pair Ethernet 4-2 Typographic Conventions 1-7

UNIX

Utilities, installation 4-7

Upgradable RAM (Random Access

Memory) 1-13

Windows

CrownAdmin software 4-9

Windows driver 3-11

I-4 QMS 17 25E Print System Getting StartedIndex

IBM QMS 1725E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

QMS 1725E Print System Getting Started

ContentsContents

For More Information .......................... ...................................... 4-19

Index

Introduction

About the Printer

About the Documentation

Standard Product Docum entation

Optional Documentation

Related Documentation

About This Guide

Typographic Conventions

Printer Features

Media Flexibility

Multiple Resolutions

Five Resident Emulations

Resident Fonts and Symbol S ets

QMS Crown Technology

Software Loadable System (SLS)

Remote Console

PCMCIA Card S lot

Printer Options

What's Next?

Setting Up Your Printer

Introduction

Finding a Good Location

Location Requirements

Power Requirements

Checking Shipment Contents

Registering the Printer

Removing Packing Materials

Removing the Shipping Spacers

Removing Paper from the Tr ansfer Charge Roller

Installing the Toner Cartridge

Installing the Paper Cassettes

Attaching the Face-up Tray

Installing the Media Guide Arm

Connecting the Power Cord

Turning on the Printer

Printing a S tart-up Page

Enabling/Disabling the Start-up Page

Installing Options

What's Next?

Connecting to a PC

Introduction

What You N eed

Making the Connection

Testing Comm unication

Creating the Test File

Sending the Test File

PC Printing Software

Verifying the Serial Port Setting Changes

Installing PS Executive Series Printer Utility Software

Installing a PostS cript Printer Driver

PC Screen Fonts

What's Next?

Connecting to an Ethernet Network

Introduction

Connecting to the network

Thin-Wire Ethernet

Twisted-Pair Ethernet

Installing the Software

Macintosh System

OS/2

UNIX

Windows

Configuring the Interface

EtherTalk

LAN Manager/LAN Server

NetWare

TCP/IP

Configuring the Network

EtherTalk

LAN Manager/LAN Server

NetWare

TCP/IP