ERserver
pSeries 615 Model 6C3 and Model 6E3
User’s Guide
SA38-0629-00
ER s e r v e r
pSeries 615 Model 6C3 and Model 6E3
User’s Guide
SA38-0629-00
First Edition (May 2003)
Before using this information and the product it supports, read the information in “Safety Notices” on page ix,
Appendix A, “Environmental Notices”, on page 141, and Appendix B, “Notices”, on page 143.
A reader’s comment form is provided at the back of this publication. If the form has been removed, address
comments to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas
78758-3493. To send comments electronically, use this commercial internet address: aix6kpub@austin.ibm.com. Any
information that you supply may be used without incurring any obligation to you.
© International Business Machines Corporation, 2003. All rights reserved. Note to U.S. Government Users --
Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth is GSA
ADP Schedule Contract with IBM Corp.
Contents
Safety Notices .................................ix
Rack Safety Instructions ..............................ix
Electrical Safety .................................x
Laser Safety Information ..............................xi
Laser Compliance ...............................xi
Data Integrity and Verification ...........................xiii
About This Book ................................xv
ISO 9000 ...................................xv
Highlighting ...................................xv
Accessing Information ...............................xv
References to AIX Operating System .........................xv
Related Publications ...............................xv
Ergonomic Information ..............................xvii
Trademarks ..................................xvii
Chapter 1. Reference Materials ...........................1
Documentation Overview ..............................3
Chapter 2. Introducing the System ..........................7
System Features .................................8
Chapter 3. Using the System ...........................11
Starting the System................................11
Starting the System without an HMC Attached .....................11
Starting the System with an HMC Attached ......................11
Stopping the System ...............................12
Stopping the System without an HMC Attached ....................12
Stopping the System with an HMC Attached and AIX Installed ...............12
Stopping the System with an HMC Attached and Linux Installed ..............12
Reading the Operator Panel Display .........................13
Operator Panel ................................14
Disturbance or System Attention LED ........................15
Component LEDs ...............................16
Using the Keyboards ...............................18
Using the Three-Button Mouse ...........................19
Handling the Mouse Correctly ...........................19
Caring for the Mouse ..............................19
Cleaning the Mouse ..............................19
Using a 3.5-Inch Diskette Drive ...........................21
Write-Protecting 3.5-Inch Diskettes .........................21
Loading and Unloading the 3.5-Inch Diskette .....................22
Using a CD-ROM Drive ..............................22
Front View of CD-ROM Drive ...........................23
Understanding the Status Lights ..........................23
Handling Compact Discs .............................24
Other Handling Considerations ..........................24
Loading a Compact Disc .............................25
Opening the Tray Manually ............................25
Playing an Audio CD ..............................25
21
Chapter 4. Using the Service Processor .......................27
iii
Service Processor Menus .............................27
Accessing the Service Processor Menus Locally ....................27
Accessing the Service Processor Menus Remotely ...................28
Saving and Restoring Service Processor Settings ...................28
Menu Inactivity ................................28
General User Menu................................29
Privileged User Menus ..............................29
Main Menu ..................................29
Service Processor Setup Menu ..........................32
Passwords ..................................33
System Power Control Menu ...........................37
System Information Menu ............................40
Language Selection Menu ............................45
Call-In/Call-Out Setup Menu ...........................46
Modem Configuration Menu............................47
Serial Port Selection Menu ............................47
Serial Port Speed Setup Menu ..........................48
Telephone Number Setup Menu ..........................48
Call-Out Policy Setup Menu............................50
Customer Account Setup Menu ..........................50
Call-out Test Menu ...............................51
Service Processor Parameters in Service Mode .....................51
System Power-On Methods .............................51
Service Processor Reboot/Restart Recovery ......................52
Boot (IPL) Speed ...............................52
Failure During Boot Process ...........................52
Failure During Normal System Operation .......................52
Service Processor Reboot/Restart Policy Controls ...................52
System Firmware Updates .............................54
General Information on System Firmware Updates ...................54
Determining the Level of Firmware on the System ...................55
System Firmware Update Using a Locally Available Image ................55
Updating System Firmware from the Service Processor Menus...............56
Updating System Firmware from the AIX Service Aids ..................56
Updating System Firmware from the AIX Command Line .................56
Updating System Firmware from a NIM Server.....................56
Recovery Mode ................................56
Configuring and Deconfiguring Processors or Memory ...................58
Run-Time CPU Deconfiguration (CPU Gard) .....................59
Service Processor System Monitoring - Surveillance ...................59
System Firmware Surveillance...........................59
Operating System Surveillance ..........................60
Call-Out (Call-Home) ...............................60
Console Mirroring ................................61
System Configuration ..............................61
Service Processor Error Logs ............................62
LCD Progress Indicator Log ............................63
Service Processor Operational Phases ........................64
Pre-Standby Phase ...............................64
Standby Phase ................................64
Bring-Up Phase ................................65
Runtime Phase ................................65
Chapter 5. Using System Management Services ....................67
Select Language.................................69
Change Password Options .............................69
iv pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Set Privileged-Access Password ..........................69
View Error Log .................................70
Setup Remote IPL (Initial Program Load) ........................71
Change SCSI Settings ..............................73
Select Console .................................73
Select Boot Options ...............................74
Select Boot Devices ...............................77
Display Current Settings ..............................79
Restore Default Settings ..............................79
Multiboot Startup.................................80
Exiting System Management Services .........................80
Chapter 6. Using the Online and Standalone Diagnostics ................81
Operating Considerations for Online and Standalone Diagnostics ...............81
Identifying the Terminal Type to the Diagnostics ....................82
Undefined Terminal Types ............................82
Resetting the Terminal..............................82
Online Diagnostics Modes of Operation ........................82
Service Mode .................................82
Concurrent Mode ...............................84
Maintenance Mode ...............................85
Standalone Diagnostic Operation...........................86
Considerations for Running Standalone Diagnostics from CD-ROM .............86
Running Standalone Diagnostics from a Network Installation Management (NIM) Server .....87
Booting Standalone Diagnostics from the NIM Server on a System with an HMC Attached ....88
Booting Standalone Diagnostics from the NIM Server on a System with No HMC Attached ....89
Chapter 7. Introducing Tasks and Service Aids ....................91
Tasks .....................................91
Add Resource to Resource List ...........................92
AIX Shell Prompt ................................92
Analyze Adapter Internal Log ............................93
Backup and Restore Media .............................93
Certify Media ..................................93
Change Hardware Vital Product Data .........................96
Configure Dials and LPF Keys............................96
Configure ISA Adapter...............................97
Configure Reboot Policy ..............................97
Configure Remote Maintenance Policy.........................98
Configure Ring Indicate Power-On Policy........................99
Configure Scan Dump Policy ............................100
Configure Surveillance Policy ...........................100
Create Customized Configuration Diskette .......................100
Delete Resource from Resource List .........................101
Disk Maintenance ................................101
Disk to Disk Copy ...............................101
Display/Alter Sector ..............................102
Display Configuration and Resource List .......................102
Display Firmware Device Node Information ......................102
Display Hardware Error Report ...........................102
Display Hardware Vital Product Data .........................102
Display Machine Check Error Log ..........................102
Display Microcode Level .............................103
Display MultiPath I/O (MPIO) Device Configuration....................103
Display or Change Bootlist ............................103
Display or Change Diagnostic Run-Time Options ....................103
Contents v
Display Previous Diagnostic Results .........................105
Display Resource Attributes ............................105
Display Service Hints ..............................105
Display Software Product Data ...........................105
Display System Environmental Sensors ........................106
Examples ..................................106
Display Test Patterns...............................107
Display USB Devices ..............................107
Download Microcode ...............................107
Download Microcode to PCI SCSI RAID Adapter ...................107
Download Microcode to a PCI-X Dual Channel Adapter .................107
Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter ..........108
Download Microcode to a Fiber Channel Adapter ...................108
Download Microcode to DVD-RAM Attached to a PCI SCSI Adapter ............108
Download Microcode to Disk Attached to PCI SCSI Adapter ...............109
Download Microcode to Other Devices .......................109
Fault Indicators .................................109
Fibre Channel RAID Service Aids ..........................110
Flash SK-NET FDDI Firmware ...........................110
Format Media .................................111
Hardfile Attached to SCSI Adapter (non-RAID) ....................111
Hardfile Attached to PCI SCSI RAID Adapter .....................112
Optical Media ................................112
Diskette Format................................112
Gather System Information ............................112
Generic Microcode Download ...........................113
Hot Plug Task .................................113
PCI Hot Plug Manager .............................113
SCSI Hot Swap Manager ............................115
RAID Hot Plug Devices .............................116
Identify Indicators ................................116
Identify and System Attention Indicators ........................117
Local Area Network Analyzer ............................117
Log Repair Action ................................117
Periodic Diagnostics ...............................118
PCI RAID Physical Disk Identify ...........................118
Process Supplemental Media............................118
Run Diagnostics ................................118
Run Error Log Analysis ..............................118
Run Exercisers .................................119
Exerciser Commands (CMD) ...........................119
Abbreviations ................................120
Memory Exerciser ...............................120
Tape Exerciser ................................120
Diskette Exerciser ...............................120
CD-ROM Exerciser ..............................120
Floating Point Exerciser.............................121
Save or Restore Hardware Management Policies ....................121
SCSI Bus Analyzer ...............................121
SCSI RAID Physical Disk Status and Vital Product Data ..................122
SCSD Tape Drive Service Aid ...........................122
Spare Sector Availability .............................123
SSA Service Aid ................................123
System Fault Indicator ..............................123
System Identify Indicator .............................123
Update Disk-Based Diagnostics ...........................123
vi pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Update System or Service Processor Flash ......................124
7135 RAIDiant Array Service Aid ..........................125
Command Examples ..............................125
7318 Serial Communications Network Server Service Aid .................125
Chapter 8. Verifying the Hardware Operation .....................127
Considerations Before Running This Procedure .....................127
Using the HMC to Load the Online Diagnostics in Service Mode...............127
Using the HMC to Load the Standalone Diagnostics from CD-ROM .............128
Loading the Online Diagnostics on a System without an HMC Attached ............128
Loading the Standalone Diagnostics on a System without an HMC Attached ..........129
Running System Verification ............................129
Performing Additional System Verification .......................129
Stopping the Diagnostics .............................129
Chapter 9. Hardware Problem Determination .....................131
Problem Determination Using the Standalone or Online Diagnostics .............131
Problem Determination When Unable to Load Diagnostics .................137
Appendix A. Environmental Notices ........................141
Product Recycling and Disposal...........................141
Environmental Design ..............................141
Acoustical Noise Emissions ............................142
Declared Acoustical Noise Emissions .........................142
Appendix B. Notices ..............................143
Appendix C. General Attributes Required When Using a TTY Terminal ...........145
Additional Communication Attributes .........................146
Additional Keyboard Attributes ...........................146
Additional Printer Attributes ............................147
Appendix D. Service Processor Setup and Test ....................149
Service Processor Setup Checklist..........................149
Testing the Setup ................................150
Testing Call-In ................................150
Testing Call-Out ...............................150
Serial Port Configuration ............................150
Appendix E. Modem Configurations ........................153
Sample Modem Configuration Files .........................153
Generic Modem Configuration Files ........................153
Specific Modem Configuration Files ........................153
Configuration File Selection ............................154
Examples for Using the Generic Sample Modem Configuration Files ............155
Customizing the Modem Configuration Files .....................156
IBM 7852-400 DIP Switch Settings ........................157
Xon/Xoff Modems ...............................157
Ring Detection ................................158
Terminal Emulators ..............................158
Recovery Procedures .............................158
Transfer of a Modem Session ...........................159
Recovery Strategy...............................160
Prevention Strategy ..............................160
Modem Configuration Sample Files .........................161
Sample File modem_m0.cfg ...........................161
Contents vii
Sample File modem_m1.cfg ...........................164
Sample File modem_z.cfg ............................166
Sample File modem_z0.cfg ...........................169
Sample File modem_f.cfg ............................172
Sample File modem_f0.cfg ...........................174
Sample File modem_f1.cfg ...........................176
Index ....................................179
viii pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Safety Notices
A danger notice indicates the presence of a hazard that has the potential of causing death or serious
personal injury. Danger notices appear on the following pages:
v x
A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor
personal injury. Caution notices appear on the following pages:
v x
v xi
v 22
Note: For a translation of these notices, see System Unit Safety Information, order number SA23-2652.
Rack Safety Instructions
v Do not install this unit in a rack where the internal rack ambient temperatures will exceed 35 degrees C.
v Do not install this unit in a rack where the air flow is compromised. Any side, front or back of the unit
used for air flow through the unit must not be in direct contact with the rack.
v Care should be taken to ensure that a hazardous condition is not created due to uneven mechanical
loading when installing this unit in a rack. If the rack has a stabilizer it must be firmly attached before
installing or removing this unit.
v Consideration should be given to the connection of the equipment to the supply circuit so that
overloading of circuits does not compromise the supply wiring or overcurrent protection. To provide the
correct power connection to the rack, refer to the rating labels located on the equipment in the rack to
determine the total power requirement for the supply circuit.
v An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the
system or the devices that attach to the system. It is the responsibility of the customer to ensure that
the outlet is correctly wired and grounded to prevent an electrical shock.
ix
Electrical Safety
Observe the following safety instructions any time you are connecting or disconnecting devices attached to
the workstation.
When using or servicing your system keep the following in mind:
v The ac power interface connector is considered the main power disconnect device.
v This system has redundant power supply capabilities, meaning that it has the capability of having two
power supplies running simultaneously in the same system unit. When instructed to disconnect the
power source, ensure that all power cables have been unplugged.
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of
the system or the devices that attach to the system. It is the responsibility of the customer to
ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
Before installing or removing signal cables, ensure that the power cables for the system unit
and all attached devices are unplugged.
When adding or removing any additional devices to or from the system, ensure that the power
cables for those devices are unplugged before the signal cables are connected. If possible,
disconnect all power cables from the existing system before you add a device.
Use one hand, when possible, to connect or disconnect signal cables to prevent a possible
shock from touching two surfaces with different electrical potentials.
During an electrical storm, do not connect cables for display stations, printers, telephones, or
station protectors for communications lines.
D05
CAUTION:
This product is equipped with a three-wire power cable and plug for the user’s safety. Use this
power cable with a properly grounded electrical outlet to avoid electrical shock.
C01
DANGER
To prevent electrical shock hazard, disconnect all power cables from the electrical outlet before
relocating the system.
D01
x pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Laser Safety Information
CAUTION:
This product may contain a CD-ROM, DVD-ROM, or laser module on a PCI card, which are class 1
laser products.
C30
Laser Compliance
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class
1 laser products. Outside the U.S., they are certified to be in compliance with the IEC 825 (first edition
1984) as a class 1 laser product. Consult the label on each part for laser certification numbers and
approval information.
CAUTION:
All IBM laser modules are designed so that there is never any human access to laser radiation
above a class 1 level during normal operation, user maintenance, or prescribed service conditions.
Data processing environments can contain equipment transmitting on system links with laser
modules that operate at greater than class 1 power levels. For this reason, never look into the end
of an optical fiber cable or open receptacle. Only trained service personnel should perform the
inspection or repair of optical fiber cable assemblies and receptacles.
C25, C26
Safety Notices xi
xii pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Data Integrity and Verification
IBM computer systems contain mechanisms designed to reduce the possibility of undetected data corruption
or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures,
power fluctuations or outages, or component failures must verify the accuracy of operations performed and
data saved or transmitted by the system at or near the time of the outage or failure. In addition, users must
establish procedures to ensure that there is independent data verification before relying on such data in
sensitive or critical operations. Users should periodically check the IBM support websites for updated
information and fixes applicable to the system and related software.
xiii
xiv pSeries 610 Model 6C3 and Model 6E3 User’s Guide
About This Book
This book provides information about the pSeries 615 Model 6C3 and Model 6E3, specifically how to use
the system, use diagnostics and service aids, and verify system operation. In this book, the pSeries 615
Model 6C3 and Model 6E3 are hereafter referred to as the ″system.″
ISO 9000
ISO 9000 registered quality systems were used in the development and manufacturing of this product.
Highlighting
The following highlighting conventions are used in this book:
Bold Identifies commands, subroutines, keywords, files, structures, directories, and other items
whose names are predefined by the system. Also identifies graphical objects such as buttons,
labels, and icons that the user selects.
Italics Identifies parameters whose actual names or values are to be supplied by the user.
Monospace Identifies examples of specific data values, examples of text similar to what you might see
displayed, examples of portions of program code similar to what you might write as a
programmer, messages from the system, or information you should actually type.
Accessing Information
Documentation for the IBM Eserver pSeries is available online. Visit the IBM Eserver pSeries
Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base.
v To access the pSeries publications, click Hardware documentation.
v To view information about the accessibility features of Eserver pSeries hardware and the AIX operating
system, click AIX and pSeries accessibility.
References to AIX Operating System
This document may contain references to the AIX operating system. If you are using another operating
system, consult the appropriate documentation for that operating system.
This document may describe hardware features and functions. While the hardware supports them, the
realization of these features and functions depends upon support from the operating system. AIX provides
this support. If you are using another operating system, consult the appropriate documentation for that
operating system regarding support for those features and functions. Documentation for the AIX operating
system is available from the IBM Eserver pSeries Information Center at
http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX
Documentation CD contains the base set of publications for the operating system, including
system-management and end-user documentation.
Related Publications
The following publications provide additional information about your system unit:
v The pSeries 610 Model 6C3 and Model 6E3 User’s Guide, order number SA38-0606, contains
information to help users use the system, use the service aids, and solve minor problems.
v The pSeries 610 Model 6C3 and Model 6E3 Service Guide, order number SA38-0604, contains
reference information, maintenance analysis procedures (MAPs), error codes, removal and replacement
procedures, and a parts catalog.
xv
v The RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems, order number
SA38-0509, contains diagnostic information, service request numbers (SRNs), and failing function codes
(FFCs).
v The RS/6000 Eserver pSeries Adapters, Devices, and Cable Information for Multiple Bus Systems,
order number SA38-0516, contains information about adapters, devices, and cables for your system.
This manual is intended to supplement the service information found in the RS/6000 Eserver pSeries
Diagnostic Information for Multiple Bus Systems.
v The Site and Hardware Planning Guide, order number SA38-0508, contains information to help you plan
your installation.
v The System Unit Safety Information, order number SA23-2652, contains translations of safety
information used throughout this book.
v The PCI Adapter Placement Reference, order number SA38-0538, contains information regarding slot
restrictions for adapters that can be used in this system.
v The 7014 Model T00 and T42 Rack Installation and Service Guide, order number SA38-0577, contains
information regarding the 7014 Model T00 and T42 Rack, in which this server may be installed.
xvi pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Ergonomic Information
After you have set up your system, we encourage you to visit the Healthy Computing Web site. Good
ergonomic practice is important to get the most from your workstation and to avoid discomfort. This means
that the equipment and the workplace should be arranged to suit your individual needs and the kind of
work you do.
The Healthy Computing Web site gives ergonomic guidelines to help you understand the ergonomic
considerations that you should know when working at a computer workstation. The address is:
http://www.us.pc.ibm.com/healthycomputing
Trademarks
The following terms are trademarks of International Business Machines Corporation in the United States,
other countries, or both:
v AIX
v Eserver
v IBM
v PowerPC
v pSeries
Other company, product, and service names may be trademarks or service marks of others.
About This Book xvii
xviii pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Chapter 1. Reference Materials
Note: This document may contain references to the AIX operating system. If you are using another
operating system, consult the appropriate documentation for that operating system.
This document may describe hardware features and functions. While the hardware supports them,
the implementation of these features and functions depends on support from the operating system.
AIX provides this support. If you are using another operating system, consult the appropriate
documentation for that operating system regarding support for those features and functions.
This chapter helps you get started with installing and configuring the Eserver pSeries environment. The
following information is included in the chapter:
v Eserver pSeries Roadmap
v Documentation Overview - Brief description of the printed and softcopy documentation shipped including
targeted audience
The Eserver pSeries Roadmap helps you locate marketing, service, and customer task information. The
roadmap guides you through the tasks and the publications that document those tasks.
1
Begin
Managed
by HMC
?
No
Yes
Marketing and Customer Tasks
Site and Hardware Planning Information
Planning for Partitioned-System Operations
Hardware Management Console
Installation and Operations Guide
Planning
Planning
Hardware
Installation
Planning for
Partitioned-System Operations
AIX Installation in a
Partitioned Environment
AIX Installation Guide
and Reference
Operating System Installation:
Getting Started
Installing/Configuring
the Operating System
Site and Hardware Planning Information
Installer Tasks
Hardware Installation Guide
Hardware Management Console
Installation and Operations Guide
Customer Tasks
Configuring
Partitions
Installing/Configuring
the Operating System
Installing/Configuring
Applications
AIX Installation in a Partitioned Environment
Application Documentation
AIX Documentation Library
Yes
Hardware
Installation
Is System
Using
Partitions
?
No
Configuring Full
System Partition
Using the System
The publications listed in this section are available online. To access the online books, visit our IBM
Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base.
2 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Hardware User's Guide
AIX Documentation Library
Application Documentation
Documentation Overview
This section provides descriptions and target audience information for the Eserver pSeries and AIX 5L
documentation libraries. Some of the documentation may only be available in printed form or in softcopy
form. Based on the documentation content, the books are divided into the following categories: Planning,
Installing and Configuring, and Using the System.
Table 1. Planning
Documentation Title Description Audience Type
Site and Hardware Planning
Information
Planning for Partitioned-System
Operations
Hardware Management
Console for pSeries Installation
and Operations Guide
Contains information to help plan for site
preparation tasks, such as floor-planning,
electrical needs, air conditioning, and other
site-planning considerations.
Describes planning considerations for
partitioned systems, including information on
dynamic partitioning and Capacity Upgrade on
Demand.
Provides information on how to install,
configure, and use a Hardware Management
Console (HMC). Logical partition (LPAR) tasks,
such as configuring and managing partitions on
multiple host servers, are included.
Marketing, system
administrators
System
administrators
System
administrators
softcopy
printed and
softcopy
printed and
softcopy
Chapter 1. Reference Materials 3
Table 2. Installing and Configuring
Documentation Title Description Audience Type
Hardware Installation Guide Provides information on how to install system
hardware, cable the system, and verify
operations.
Planning for Partitioned-System
Operations
Hardware Management
Console for pSeries Installation
and Operations Guide
AIX Installation in a Partitioned
Environment
AIX Operating System
Installation: Getting Started
AIX 5L Installation Guide and
Reference
PCI Adapter Placement
Reference
AIX 5L Release Notes Provides late-breaking information for a
AIX 5L Documentation CD AIX documentation library (system
Describes planning considerations for
partitioned systems, including information on
dynamic partitioning and Capacity Upgrade on
Demand.
Provides information on how to install,
configure, and use a Hardware Management
Console (HMC). Logical partition (LPAR) tasks,
such as configuring and managing partitions on
multiple host servers, are included.
Provides information on how to install the AIX
operating system in an LPAR environment.
Provides information on how to install and
configure the AIX operating system on a
standalone system using a CD-ROM device.
Provides information on installing the AIX 5L
operating system on standalone systems, as
well as on client systems using the Network
Installation Management (NIM) interface.
Outlines system-specific PCI adapter slot
placement and adapter support configurations.
specific AIX release.
management guides, user guides, application
programmer guides, commands and files
references, AIX man pages, and so on).
System installer printed and
softcopy
System
administrators
System
administrators
System
administrators
System
administrators
System
administrators
System
administrators,
service personnel
System
administrators
System
administrators
printed and
softcopy
printed and
softcopy
printed and
softcopy
printed and
softcopy
printed and
softcopy
softcopy
printed and
softcopy
softcopy
4 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Table 3. Using the System
Documentation Title Description Audience Type
Hardware Management
Console for pSeries Installation
and Operations Guide
Provides information on how to install, configure,
and use a Hardware Management Console
(HMC). Logical partition (LPAR) tasks, such as
System
administrators
printed and
softcopy
configuring and managing partitions on multiple
host servers, are included.
Hardware User’s Guide Provides using, problem determination, and
service processor information.
Diagnostic Information for
Multiple Bus Systems
Combines operating instructions for hardware
diagnostic programs with common MAPs and
System
administrators
printed and
softcopy
Service personnel printed and
softcopy
SRNs (Service Request Numbers).
PCI Adapter Placement
Reference
Outlines system-specific PCI adapter slot
placement and adapter support configurations.
System
administrators,
printed
service personnel
Hardware Management
Console for pSeries
Maintenance Guide
Adapters, Devices, and Cable
Information for Multiple Bus
Systems
System Unit Safety Information Contains the English version of safety notices, as
AIX 5L Documentation CD AIX documentation library (system management
Contains MAPs, removal and replacement, error
code, and parts information to help diagnose and
repair the system.
Provides information about adapters, devices,
and cables that are attached to or used within the
system.
well as translations of those safety notices into
other languages.
guides, user guides, application programmer
Service personnel printed and
softcopy
System
administrators
System
administrators,
printed and
softcopy
printed and
softcopy
service personnel
System
softcopy
administrators
guides, commands and files references, AIX man
pages, and so on).
Chapter 1. Reference Materials 5
6 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Chapter 2. Introducing the System
This chapter provides information about the system features of the pSeries 615 Model 6C3 and Model
6E3. The Model 6C3 is a rack mount system and the Model 6E3 is a deskside system.
The pSeries 615 Model 6C3 and Model 6E3 have similar operational capabilities but are packaged
differently.
2
1
The Model 6C3 is a 4 EIA-unit drawer designed to be housed in a 19-inch rack while the Model 6E3 is a
deskside system. Both models can be configured as a 1-way to 2-way symmetric multiprocessing (SMP)
system; each can have up to 8 hot-plug disk drives and 6 hot-plug PCI adapters. Both models support
redundant hot-plug power supplies and cooling fans.
Power is provided through ac power cords. Either model can be set up to use 100-127 V ac or 200-240 V
ac power.
The two media slimline bays can be used to accommodate any of the following drives:
v IDE DVD-ROM drive
v IDE CD-ROM drive
v Diskette drive (special mounting carriage needed)
Another full height (1 inch) media bay supports a SCSI tape drive or DVD-RAM drive.
Note: A CD-ROM is recommended for use in the base configuration of either model.
7
System Features
The Model 6C3 and Model 6E3 support many of the same features. The following figure shows the rear of
the two system units. Both system units have the same layout from the rear. When the features are
described in this section, the descriptions apply to both models.
1
2
3
2
3
5
6
1
4
4
5
6
Model 6E3Model 6C3
Bus Architecture
Six PCI-X slots are available. Four of these slots (1, 4, 5, and 6) are 64-bit capable at 133 MHz, 3.3 volts.
The remaining PCI-X slots (2 and 3) are 32-bit capable at 66 MHz, 3.3 volts. The slots are numbered on
the rear of the chassis from left to right or top to bottom, 1 through 6.
All 64-bit PCI-X slots are capable of running either 64-bit or 32-bit adapters. However, a 32-bit adapter
operates in a 32-bit mode and shows no performance advantage while running in a 64-bit slot. The
preceding illustration shows the PCI adapter slot locations when viewing from the rear of the systems.
Processors
v One-way and two-way processor DCMs (double chip modules) are available.
v An 8 MB L3 cache is contained in the processor DCM.
Memory
v 1 GB to 16 GB ECC (error code correction) DDR (double data rate) SDRAM (synchronous dynamic
random-access memory)
v Memory DIMMs plug into the system backplane (8 DIMM slots).
v DIMMs must be populated in quads (a single memory feature contains four DIMMs).
v Memory quads can be different memory sizes.
v A system can have a maximum of 16 GB of memory.
Media Bays and Media Backplane
Two slimline media bays and one full-height media bay are provided. The slimline media bays are for IDE
optical devices or diskette drives. The full-height bay is for a SCSI tape drive or DVD-RAM drive.
Note: The following restrictions apply to the media drives:
1. Media devices are not hot-pluggable.
8 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
2. The first optical device such as a CD ROM or DVD ROM can only be plugged into Bay #3. Bay
#3 is the top slimline bay in a rack configuration.
3. Bay #2, the bottom slimline bay in a rack configuration, will accept a second optical device or
the single, supported, floppy drive.
4. An error occurs if 2 diskette drives are installed in the slimline bays simultaneously.
The media backplane plugs into the system backplane and provides connections for the operator panel as
well as the devices in the media bays.
v Media bay 1 is for the operator panel.
v Media bay 2 can accommodate an IDE CD-ROM, IDE DVD-ROM, or a diskette drive.
v Media bay 3 can accommodate an IDE CD-ROM or IDE DVD-ROM.
v Media bay 4 can accommodate a SCSI DVD-RAM or tape drive.
Note: A built-in external SCSI port is not provided. Customers can use an optional SCSI adapter for
connections to an external SCSI subsystem.
The system supports up to two DASD backplanes that support 4 hot-plug disk drives each. The first
backplane is standard on the system and is located next to the media backplane. The second DASD
backplane is optional and is located next to the first. Supported hot-plug disk-drive are as follows:
v 36.4 GB Ultra3 10K RPM 1 inch
v 73.4 GB Ultra3 10K RPM 1 inch
v 146.8 GB Ultra3 10K RPM 1 inch
v 36.4 GB Ultra3 15K RPM 1 inch
v 73.4 GB Ultra3 15K RPM 1 inch
v 146.8 GB Ultra3 15K RPM 1 inch
For an updated listing of hot-plug disk-drive sizes, contact your sales representative .
Power Supplies
Up to two power supplies maximum per system; the second power supply is for redundant power.
v AC input type 100-127 V ac or 200-240 V ac
v Single phase
Keyboard
v Standard: 101-key enhanced keyboard
v 101/102 or 106-key enhanced keyboard is also available
Mouse
v Three-button
Operator Panel
v 32-character LED diagnostics display
v LEDs for power on and attention
v Buttons for power on and system reset
v Service processor reset switch
System Reset Button
Dumps AIX (if dump is enabled) and reboots.
Chapter 2. Introducing the System 9
Service Processor Reset Switch
Resets the service processor into standby mode. The service processor reset switch is the
pinhole located above the system reset button on the operator panel.
v RJ-45 Serial port
10 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Chapter 3. Using the System
This chapter provides information on how to start and use the system.
Starting the System
This section discusses the various ways to start the system.
Starting the System without an HMC Attached
To power on the system, perform the following steps in sequence.
1. On a Model 6C3, open the front rack door.
On a Model 6E3, open the bezel door.
2. Ensure that the power is connected to the system unit.
Before you press the power-on button on your operator panel, observe the following:
v The power LED is slowly blinking.
v An OK prompt is visible in the operator panel display.
3. Press the power-on button on the operator panel.
After pressing the power-on button located on the operator panel, observe the following:
a. The power LED begins to blink visibly faster.
b. The system cooling fans are activated and begin to accelerate up to operating speed.
Note: There is approximately a 30-second transition period between the time the power-on button
is pressed and the power LED remains on solid (no longer blinking).
c. The power LED stays on solid and progress indicators, also referred to as checkpoints, are visible
on the operator panel display.
1 Operator Panel Display 5 Power LED
2 Front Serial Connector (FS1) (Model
6C3 Only)
3 Attention LED 7 Service Processor Reset Switch
4 System Reset Button 8 Serial Number Label
6 Power-On Button
(Pinhole)
Starting the System with an HMC Attached
After the required cables are installed and the power cables are connected, the HMC user interface
provides a power-on function to turn on the power to the system. The power-on button on the operator
panel can be pushed to initialize the system but the preferred method is to use the HMC. Progress
11
indicators, also referred to as checkpoints, are visible on the operator panel display as the system power
is turned on. The power LED on the system stops blinking and stays on, indicating the system power is
on.
The system unit is powered on through an internal system power control network (SPCN). When power is
applied, the power LEDs on the system unit go from blinking to continuous This indicates that the system
power levels are satisfactory.
Stopping the System
This section discusses the various ways to stop the system.
Stopping the System without an HMC Attached
Attention: When shutting down your system to install options, shut down all applications first and then
shut down the operating system. The system power turns off and the system goes into standby mode
when the operating system is shut down. Before removing power from the system, ensure that the
shutdown process is complete. Failure to do so can result in the loss of data.
1. Log in to the system as root user.
2. Have your system administrator stop all applications that are running on the system.
3. At the command line, ask the administrator to type one of the following commands:
v If your system is running AIX, type shutdown
v If your system is running Linux, type shutdown now -h
4. After you shut down the operating system, set the power switches of any attached devices to Off.
Stopping the System with an HMC Attached and AIX Installed
The HMC user interface provides a power-off function to turn off the power to the system.
AIX provides hot-swap procedures for adapters and devices that support hot-swap removal and
installation. You do not have to shut down the system to change an adapter or device that supports
hot-swap. Individual power components and fans can be serviced with the power on for power systems
equipped with redundant power and cooling. Before servicing the system, check removal and installation
procedures.
If the system is running AIX, typing the shutdown command causes the system to shut down and power
off. The -F flag shuts down the system without warning system users. Check with the system administrator
before using this command. If you cannot use this method, you can power off the system by pressing the
power-on button on the operator panel or typing the appropriate command at the HMC.
Attention: Using the power-on button on the operator panel or commands at the HMC to power off the
system can cause unpredictable results in the data files. The next IPL will also take longer to complete if
all applications in all partitions are not stopped beforehand.
Stopping the System with an HMC Attached and Linux Installed
The HMC user interface provides a power-off function to turn off the power to the system.
Linux does not provide hot-swap procedures for adapter and device removal and installation. You must
shut down the system and the power must be turned off to service an adapter or device. Individual power
components and fans may be serviced with power on for systems equipped with redundant power and
cooling. Before servicing this system, check removal and installation procedures.
12 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
If the system is running Linux, typing the shutdown now -h command causes the system to shut down
and power off. Check with the system administrator before using this command. If you cannot use this
method, you can power off the system by pressing the power-on button on the operator panel or typing the
appropriate command at the HMC.
Attention: Using the power-on button on the operator panel or commands at the HMC to power off the
system can cause unpredictable results in the data files. The next IPL will also take longer to complete if
all applications are not stopped beforehand.
Reading the Operator Panel Display
The operator panel display is used to:
v Track the progress of the system unit self-tests and configuration program
v Display codes when the operating system comes to an abnormal end
v Display system messages
Chapter 3. Using the System 13
Operator Panel
The following illustration shows the component location on the operator panel.
Number Component Name Component Description
1 Operator Panel Display Displays current status of system startup, or diagnostic
information in the event of a hardware problem.
2 Front Serial Connector (FS1)
(Model 6C3 Only)
3 Attention LED Normal State - LED is off
4 System Reset Button Resets the system
5 Power LED Blinking - When connected to the power source (System is in
6 Power-On Button Turns the system power on and off.
7 Service Processor Reset Switch
(Pinhole)
8 Serial Number Label Displays the system serial number
Serial port uses RJ-45 connector. Use to plug in external
devices at the front of the system unit.
standby mode).
Solid - When power button has been pressed.
Note: There is approximately a 30-second transition period
from the time the power button is pressed to when the power
LED goes from blinking to on solid. During the transition period,
you may observe the blinking intervals speed up.
Service Personnel Use
For more information about other system LEDs, see “Component LEDs” on page 16.
14 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Disturbance or System Attention LED
The system attention LED on the operator panel is turned on when an entry is made in the service
processor error log that is transmitted to the system-level error logs (the AIX error log and the service
action event log in the Service Focal Point application). When the attention light comes on, examine these
error logs to see if user intervention is required.
If a hardware problem is indicated, call service support. If no intervention is required, the system attention
LED can be turned off by either of the following methods:
v On the HMC’s graphical interface, as follows:
1. Click on the Service Applications icon.
2. Double-click the Service Focal Point icon.
3. In the Contents area, select Hardware Service Functions. The LED Management window opens.
4. In the LED Management window, select one or more managed systems from the table.
5. Select Deactivate LED. The associated system attention LED is turned off.
For more information about the operator panel as it relates to the HMC, see the IBM Hardware
Management Console for pSeries Installation and Operations Guide, order number SA38-0590.
v As a user with root authority, enter diag on an AIX command line and do the following:
1. Select Task Selection.
2. On the task selection menu, select Identify and Attention Indicators.
3. When the list of LEDs displays, use the cursor to highlight Set System Attention Indicator to
Normal.
4. Press Enter, and then press F7 to commit. This action turns off the LED.
v If the system is powered off, access the service processor menus and from the main menu, do the
following:
1. Select System Information Menu.
2. Select LED Control Menu.
3. Select Clear System Attention Indicator. This action turns off the LED.
For more information regarding the LED, refer to “Component LEDs” on page 16.
Chapter 3. Using the System 15
Component LEDs
Individual LEDs are located on or near the failing components. The LEDs are located either on the
component itself or on the carrier of the component (for example, memory card, fan, memory module,
CPU). LEDs are either green or amber.
Green LEDs indicate either of the following:
v Electrical power is present.
v Activity is occurring on a link. (The system could be sending or receiving information.)
Amber LEDs indicate a fault or identify condition. If your system or one of the components on your system
has an amber LED turned on or blinking, identify the problem and take the appropriate action to restore
the system to normal.
The following table identifies the location, color and status of your system component LEDs.
Unit
(FRU)
System
Fan Identify¹ FRU ) Internal Amber Normal N/A Identify
Power Supply
Disk Drives
(DASD)
PCI Slots
RIO-G Identify Socket External Amber Normal N/A Identify
Memory DIMMs Identify
System
Backplane
DASD
Backplane
Media
Backplane
Service
Processor Card
Voltage
Regulator
Module
LED
Function
Attention Operator
Power¹ Green No ac System On Standby
AC Input
Good¹
Fault¹
/Identify
DC Output
Good
Power¹ DASD Cage Chassis Green Off Power N/A
Activity¹ DASD Chassis Green No Activity N/A Activity
Activity
Repl
Power¹ Socket External Green PCI Hot Swap Standards
Identify Socket External ³ Amber PCI Hot Swap Standards
Identify
Identify Card Internal Amber Normal N/A Identify
Identify Card Internal Amber Normal N/A Identify
Identify
Identify
Location Viewable
Location
Power and Packaging LEDs
External
Panel and
Rear
FRU External Green No Input Input Good N/A
FRU External Amber Normal Fault 1. Identify
FRU External Green
DASD Chassis Amber Meets RPA Hot Swap Requirement
Memory
Connector
Planar Internal Only Amber Normal N/A Identify
Card Internal Amber Normal N/A Identify
Card Internal Amber Normal N/A Identify
Front and
Rear
CARD LEDs
Internal Only Amber Normal N/A Identify
LED
Color
Amber Normal Fault Identify
OFF ON Blink
2.Comm. Fault
All Pwr Sup
Outs Off
All PS
Outputs On
Blink if PS
micro or comm
link failed
16 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Unit
(FRU)
RAID Adapter
Card
LED
Function
Identify
Location Viewable
Location
LED
Color
OFF ON Blink
Power and Packaging LEDs
Card External Amber Normal N/A Identify
Chapter 3. Using the System 17
Using the Keyboards
There are several keyboards available for the system. The keyboards have various keys that enter data
and control the cursor location. The keyboards can be engraved for the languages of various countries.
The functions of each keyboard depend on the software used. The character sets for the keyboards are
contained and explained in the documentation for your operating system.
Function Keys
Num
Caps
Print
Esc F1 F2 F3 F4 F6 F7 F8F5 F9 F10 F11 F12 Pause
!
123
Tab
Caps
Lock
Shift
Ctrl Alt
$% &
@
#
4567
QWER YUIT OP
ASDFGHJKL :
ZXCVBNM
*
8
()
90
<
>
,
_
+
-
=
"
,
;
?
Shift
/.
Alt Ctrl
Backspace
Enter
Scroll
Screen
Lock
SysRq
Insert
Home
Delete
End
Lock
Break
Page
Up
Page
Down
Lock
Num
/*-
Lock
789
Home PgUp
654
321
End
PgDn
.
0
Ins Del
Scroll
Lock
+
Enter
Typewriter Keys
Control
Keys
Numeric
Keypad
The keyboard is divided into four sections:
v Function keys are multipurpose keys and their function is controlled by the operating system.
v Typewriter keys are similar to a standard typewriter. Their function is controlled by the software.
v Control keys move the cursor on the screen and do programmed control functions. The movement and
functions depend upon the application used.
v Numeric keypad is arranged like a calculator to help when typing numbers.
On all of the keyboards, you can adjust the tilt position for typing comfort. To tilt the keyboard, pull out on
the keyboard legs. The legs snap into position. To decrease the tilt of the keyboard, rotate the keyboard
legs until they snap into the bottom of the keyboard case.
The keyboard cable plugs into the keyboard connector at the rear of the system.
18 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Using the Three-Button Mouse
The mouse is a hand-operated locating device. A three-button mouse is available for use with the system.
Consult your application publication for the exact use of the three-button mouse.
You can use the mouse to perform such functions as positioning a cursor, selecting items from a menu, or
moving around in your document much easier and faster than if you used only the keyboard. The cursor
moves exactly as you move the mouse on a flat surface, such as a desktop.
With the mouse buttons, you can perform functions such as selecting and deselecting options, extending
your selection, or choosing a command. The precise function of your mouse depends on the software you
are using.
The mouse cable plugs into the mouse connector at the rear of the system.
Handling the Mouse Correctly
For best operation, handle the mouse with care. Incorrect handling can damage the mouse.
Do not:
v Operate the mouse on cloth, unfinished wood, newspaper, or carpet.
v Drop or hit the mouse.
v Carry the mouse by holding onto the cable.
v Expose the mouse to extreme temperatures or direct sunlight.
v Place the mouse in liquid spills.
Caring for the Mouse
The operating surface for the mouse should be smooth, clean, and flat. For example, you can operate the
mouse on the following surfaces:
v Finished wood
v Glass
v Enamel
v Plastic
v Paper (except newspaper)
v Metal
Rough surfaces collect contaminants that can be transferred to the interior of the mouse by the ball.
Rough surfaces can also cause the pads located on the bottom of the mouse to prematurely wear. A
deeply pitted surface could cause erratic operation of the mouse. The surface you use should be free from
spills, dirt, dust, lint, wax, eraser dust, and other foreign matter.
To care for the mouse:
v Inspect the work surface for spills or other contaminants.
v Dust the work surface.
v If you are using a paper pad, inspect it for wear and replace it if necessary.
Cleaning the Mouse
Use the following steps to clean the mouse:
1. Remove the retaining ring by turning it counterclockwise, in the direction of the arrow, as shown in the
illustration.
Chapter 3. Using the System 19
Retaining Ring
Ball
Cavity
2. Remove the ball.
3. Inspect the ball for contaminants. Wipe it clean with a dry, lint-free cloth.
4. If the ball is dirty, wash it in warm, soapy water. Rinse and wipe the ball with a lint-free cloth until dry.
5. Inspect the ball cavity in the mouse for foreign materials. If there are any foreign materials, remove
them.
6. Replace the ball.
7. Replace the retaining ring on the mouse and align it with the open slots in the ball cavity.
8. Turn the retaining ring clockwise until the open slots are covered and you hear the ring snap into
place.
20 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Using a 3.5-Inch Diskette Drive
A 1.44 MB diskette drive is an optional feature for this system. Contact your sales representative before
purchasing a diskette drive for this system.
The 1.44 MB diskette drive can format, read, and write diskettes compatible with the following diskette
drives:
v 1.0 MB diskettes with 720 KB formatted data capacity
v 2.0 MB diskettes with 1.44 MB formatted data capacity (High Density)
Format the diskette according to its specified capacity.
Write-Protecting 3.5-Inch Diskettes
Write-protecting diskettes is necessary so that important information is not accidentally lost. When
diskettes are write-protected, you can read information from the diskettes, but you cannot write information
to them.
There is a write-protect tab on the 3.5-inch diskette. To locate the write-protect tab, turn the diskette over
with the label facing down.
To prevent writing onto a diskette, slide the write-protect tab to open the protect slot, as shown in the
illustration.
To allow writing onto a diskette, slide the write-protect tab to cover the protect slot, as shown in the
illustration.
Chapter 3. Using the System 21
Loading and Unloading the 3.5-Inch Diskette
To load a diskette into the drive, insert the diskette in the diskette drive with the labeled metal shutter first.
Push the diskette into the drive until you hear a click. The click indicates that the diskette is securely in
position in the drive.
To unload the diskette, push the diskette-unload button. The diskette unloads partially from the drive.
Remove the diskette.
Using a CD-ROM Drive
CAUTION:
A class 1 laser is contained in the device. Do not attempt to operate the drive while it is
disassembled. Do not attempt to open the covers of the drive as it is not serviceable and is
replaced as a unit.
C07
This section describes the features of the 40X SCSI-2 CD-ROM drive and provides instructions for
handling the drive and CD-ROM discs. The CD-ROM is a half-high, 5.25-inch, 8-bit, single-ended,
tray-loading drive. Its features include the following:
v SCSI-2 interface supports both synchronous and asynchronous data transfer
v High-speed data transfer rate of 2100 KB per second (14X) at inner diameter and 4800 KB per second
(32X) at outer diameter due to constant RPM spin rate
v High-speed synchronous burst rate of 10 MB per second
v Average random access time of 90 ms
v Loading tray accommodates both 8-cm discs (in the horizontal orientation only) and 12-cm discs
v Reads multi-session discs
v Reads CD-recordable discs
v Reads CD-RW discs
v Supports all major CD-ROM formats: Mode 1, Mode 2, XA, CDDA, and audio
v Headphone output and line output for audio
22 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Front View of CD-ROM Drive
1 2
6
1 Compact Disc Tray
2 Emergency Eject Hole
3 Load/Unload Button
4 Status Light
5 Volume Control
6 Headphone Jack
5
4 3
Understanding the Status Lights
The status lights indicate the operational status of the drive. The various conditions are as follows:
If light is: Condition is:
Off Drive is in standby mode with or without a disc loaded.
Blinking (green) Any of the following:
v Drive tray is inserted. The light blinks while the drive completes the
initialization checkout.
v Drive is reading data. The light blinks while data is being read.
v Drive is in Play Audio Mode. The light blinks while the audio is playing.
On (amber) Hardware error condition found during initialization.
Note: If this occurs, contact your service representative.
Chapter 3. Using the System 23
Handling Compact Discs
Compact discs are high-density media that must be handled with care and kept clean to ensure that they
remain readable. Use the following precautions to ensure reliability:
v Hold the compact disc by the edges. Do not touch the surface of the compact disc.
v To remove dust or fingerprints, wipe the compact disc from the center to the outside of the compact disc
as shown, using a lint-free cloth.
Attention: Wiping the compact disc in a circular direction can cause loss of data.
v Do not write on the surface.
v Do not store or place the compact disc in direct sunlight.
v Do not use benzene, thinners, or other cleaners to clean the compact disc.
v Do not bend the compact disc.
Other Handling Considerations
Be sure to take the following additional precautions when you use the CD-ROM drive:
v Remove compact discs from the tray before you move the drive anywhere.
v Do not place the drive where any of the following conditions exist:
– High temperature
– High humidity
– Excessive dust
– Excessive vibration or sudden shock
– Inclined surface
– Direct sunlight
v Do not insert foreign objects into the drive.
v Do not remove the drive covers or attempt to service the drive yourself.
24 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Loading a Compact Disc
To load a compact disc into the drive, do the following:
1. Press the Load/Unload button to open the tray. The tray slides out of the drive.
2. Place the compact disc in the tray with the label facing up.
3. Press the Load/Unload button, or gently push in the tray, to close the tray.
Note: Be sure that none of the vertical retaining tabs are extended when you use the drive in the
horizontal position.
Opening the Tray Manually
The compact disc tray automatically opens when you press the Load/Unload button. If it does not
automatically open, follow these steps to force it open manually:
1. Shut down and turn off the power to your system.
2. Insert the straightened end of a paper clip into the emergency eject hole until you feel some
resistance. If you are not sure where the emergency eject hole is located, see “Front View of CD-ROM
Drive” on page 23.
3. Continue to push in the paper clip while you pull out the tray with your fingernail.
4. Pull the tray completely open and remove the disc. It is normal for the tray to make a clicking sound
while you are pulling it open.
Playing an Audio CD
To play an audio CD, you must have headphones connected to the headphone jack located on the front of
the drive, or connected to the line-out connector located on the back of the system. You must also have an
audio software application installed.
The headphone jack provides the connection for headphones using a 3.5-mm (1/8 inch) stereo mini-plug.
The volume control adjusts the audio output level for the headphones.
Chapter 3. Using the System 25
26 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Chapter 4. Using the Service Processor
Notes:
1. On some of the system management services (or service processor) screens, you will see the term
LPAR, which is equivalent to the term logical partition. This system does not support logical partitions.
2. The information in this chapter regarding the configuring of serial ports, and modems attached to those
serial ports, applies only to the serial ports (S1, S2 and S3) on the service processor(location
U0.1-P1). None of this information is applicable to the serial ports, or modems attached to those serial
ports on the HMC.
The service processor runs on its own power boundary and continually monitors hardware attributes and
the environmental conditions within the system. The service processor is controlled by firmware and does
not require the operating system to be operational to perform its tasks.
The service processor menus allow you to configure service processor options, as well as enable and
disable functions.
Service processor menus are available using an ASCII terminal or an HMC virtual terminal window when
OK is displayed on the operator panel or when the service processor has detected a system problem (such
as a surveillance failure).
Service Processor Menus
The service processor menus are divided into the following groups:
v General user menu - the user must know the general-access password.
v Privileged user menus - the user must know the privileged-access password.
If the system is powered off, the service processor menus can be accessed locally or remotely on the
following:
v Serial port 1 (S1)
v Serial port 2 (S2)
v HMC
Accessing the Service Processor Menus Locally
Service processor menus can be accessed by opening a virtual terminal window on the HMC, or by
attaching an ASCII terminal to serial port 1 (S1) or serial port 2 (S2). After OK displays in the operator
panel, press any key on the keyboard to signal the service processor.
Notes:
1. The service processor menus cannot be accessed simultaneously on a virtual terminal window on the
HMC and on an ASCII terminal. Accessing the menus on the HMC locks out access to the ASCII
terminals and vice versa.
2. When the system is connected to an HMC and a virtual terminal window is open, providing a
connection to the managed system, serial port 1 is used by the HMC and is not available to the
functions that are normally provided by the service processor. Those functions include the ring-indicate
power-on, console mirroring, serial port snooping and call-in/call-out.
When you gain access, the service processor prompts you for a password (if one is set), and when
verified, displays the service processor menus.
The service processor menu prompt, represented by 0> or 1>, indicates the serial port to which the
terminal is connected.
v An ASCII terminal can have the following prompts:
27
– 0> indicates serial port 1 (S1)
– 1> indicates serial port 2 (S2)
v The HMC always displays a prompt of 0>
Accessing the Service Processor Menus Remotely
If your system has a modem connected to serial port 1 or serial port 2 and is configured for call-in (see
“Modem Configuration Menu” on page 47), the service processor menus can be accessed remotely as
follows:
1. With the system powered off, call in from a remote terminal.
2. The service processor detects ring-indicate and prompts you for a password (if one is set). When
verified, the service processor menus display remotely.
Saving and Restoring Service Processor Settings
All the settings that you make (except language) from the service processor menus can be backed up
either for recovering from a fault that may corrupt these settings, or for replicating these settings to other
servers that include a service processor.
The service aid, Save or Restore Hardware Management Policies, can be used to save your settings after
initial setup or whenever the settings must be changed for system operation purposes.
It is strongly recommended that you use this service aid for backing up service processor settings to
protect the usefulness of the service processor and the availability of the system. Refer to “Save or
Restore Hardware Management Policies,” in “Introduction to Tasks and Service Aids” for information about
this service aid.
Menu Inactivity
The service processor exits menu mode after ten minutes of inactivity and displays a message indicating
that it has done so. Pressing any key on the virtual terminal window causes the main menu to display.
28 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
General User Menu
The menu options presented to the general user are a subset of the options available to the privileged
user. The user must know the general-access password, if one is set, to access this menu.
GENERAL USER MENU
1. Power-on System
2. Power-off System
3. Read VPD Image from Last System Boot
4. Read Progress Indicators from Last System Boot
5. Read Service Processor Error Logs
6. Read System POST Errors
99. Exit from Menus
0>
v Power-on System
Allows the user to start the system using the current virtual terminal window as the active console.
v Power-off System
This option is not available on this system.
v Read VPD Image from Last System Boot
Displays manufacturer vital product data, such as serial numbers, part numbers, and so on, that were
stored from the system boot prior to the one in progress now, for the entire system.
v Read Progress Indicators from Last System Boot
Displays a number of the boot progress indicators, which may include service processor checkpoints,
IPL checkpoints, or AIX configuration codes, from the previous system boot. This information can be
useful in diagnosing system faults.
The progress indicator codes are listed from top (latest) to bottom (oldest).
This information is not stored in nonvolatile storage. If the system is powered off using the power-on
button on the operator panel, this information is retained. If the ac power is disconnected from the
system, this information will be lost. For an example, refer to “LCD Progress Indicator Log” on page 63.
v Read Service Processor Error Logs
Displays the service processor error logs. For an example, refer to “Service Processor Error Logs” on
page 62.
v Read System POST Errors
Displays additional error log information (this option is only for service personnel).
v Exit from Menus
Selecting this option will exit the service processor menus. You can re-enter the menus by pressing any
key on the console.
Privileged User Menus
The following menus are available to privileged users only. The user must know the privileged-access
password, if one is set, to access these menus.
Main Menu
A listing at the top of the main menu contains the following:
v Your system’s current firmware version
Chapter 4. Using the Service Processor 29
v The firmware copyright notice
v The system name given to your system during setup
You need the firmware version for reference when you either update or repair the functions of your service
processor.
The system name, an optional field, is the name that your system reports in problem messages. This
name helps your support team (for example, your system administrator, network administrator, or service
representative) to more quickly identify the location, configuration, and history of your system. Set the
system name, from the main menu, using option 6.
Note: When the system is connected to an HMC and a virtual terminal window is open, providing a
connection to the managed system, serial port 1 is used by the HMC and is not available to the
functions that are normally provided by the service processor. Those functions include the
ring-indicate power-on, console mirroring, serial port snooping and call-in/call-out.
30 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Note: The information under the Service Processor Firmware heading in the following Main Menu
illustration is example information only.
Service Processor Firmware
VERSION: 1F030521
Copyright 2003 IBM Corporation
SYSTEM NAME
MAIN MENU
1. Service Processor Setup Menu
2. System Power Control Menu
3. System Information Menu
4. Language Selection Menu
5. Call-In/Call-Out Setup Menu
6. Set System Name
99. Exit from Menus
0>
v Service Processor Setup Menu
See “Service Processor Setup Menu” on page 32 for more information.
v System Power Control Menu
See “System Power Control Menu” on page 37 for more information.
v System Information Menu
See “System Information Menu” on page 40 for more information.
v Language Selection Menu
See “Language Selection Menu” on page 45 for more information.
v Call-In/Call-Out Setup Menu
See “Call-In/Call-Out Setup Menu” on page 46 for more information.
v Set System Name
Allows setting of the system name.
Chapter 4. Using the Service Processor 31
Service Processor Setup Menu
The following Service Processor Setup Menu is accessed from the Main Menu:
SERVICE PROCESSOR SETUP MENU
1. Change Privileged Access Password
2. Change General Access Password
3. Enable/Disable Console Mirroring:
Currently Enabled
4. Start Talk Mode
5. OS Surveillance Setup Menu
NOT supported in LPAR mode
6. Reset Service Processor
7. Reprogram Flash EPROM Menu
8. Serial Port Snoop Setup Menu
NOT supported in LPAR mode
9. Scan Log Dump Setup Menu:
Currently As Needed
98. Return to Previous Menu
99. Exit from Menus
0>
Note: Unless otherwise stated in menu responses, settings become effective when a menu is exited using
option 98 or 99.
32 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Passwords
Passwords can be any combination of up to eight alphanumeric characters. You can enter longer
passwords, but the entries are truncated to include only the first eight characters. The privileged-access
password can be set from service processor menus or from System Management Services (SMS) utilities
(see Chapter 5, “Using System Management Services”, on page 67). The general-access password can be
set only from service processor menus.
For security purposes, the service processor counts the number of attempts to enter passwords. The
results of not recognizing a password within this error threshold are different, depending on whether the
attempts are being made locally (at the system) or remotely (through a modem). The error threshold is
three attempts.
If the error threshold is reached by someone entering passwords at the system, the service processor
commands the system to resume the initial program load (IPL). This action is taken based on the
assumption that the system is in an adequately secure location with only authorized users having access.
Such users must still successfully enter a login password to access the operating system.
If the error threshold is reached by someone entering passwords remotely, the service processor
commands the system to power off to prevent potential security attacks on the system by unauthorized
remote users. The following table lists what you can access with the privileged-access password and the
general-access password.
Privileged
Access
Password
None None Service processor MAIN MENU displays.
Set None Users with the password see the service processor MAIN MENU.
Set Set Users see menus associated with the entered password.
General
Access
Password
Resulting Menu
Users without password cannot log in.
Chapter 4. Using the Service Processor 33
v Change Privileged-Access Password
Set or change the privileged-access password. It provides the user with the capability to access all
service processor functions. This password is usually used by the system administrator or root user.
v Change General-Access Password
Set or change the general-access password. It provides limited access to service processor menus, and
is usually available to all users who are allowed to power on the system, especially remotely.
Note: The general-access password can only be set or changed after the privileged-access password
is set.
v Enable/Disable Console Mirroring
Note: Console mirroring is not available on serial port 1 when the system is connected to an HMC and
a virtual terminal window is open providing a connection to the managed system.
Console mirroring is supported on serial port 1 (S1) and serial port 2 (S2). When console mirroring is
enabled, the service processor sends information to all serial ports. The serial port from which console
mirroring is enabled is referred to as the active port. The mirror port is determined when keyboard input
is detected from one of the other ports. From this point on, the service processor sends information only
to the active port and the mirror port. This capability can be enabled by local or remote users, providing
local users with the capability to monitor remote sessions. Console mirroring can be enabled for the
current session only. For more information, see “Console Mirroring” on page 61.
v Start Talk Mode
In a console-mirroring session, it is useful for those who are monitoring the session to be able to
communicate with each other. Selecting Start Talk Mode activates the keyboards and displays for such
communications while console mirroring is established. This is a full duplex link, so message
interference is possible. Alternating messages between users works best.
v OS Surveillance Setup Menu
This menu can be used to set up operating system (OS) surveillance.
OS Surveillance Setup Menu
1. Surveillance:
Currently Enabled
2. Surveillance Time Interval:
2 minutes
3. Surveillance Delay:
2 minutes
98. Return to Previous Menu
0>
– Surveillance
Can be set to Enabled or Disabled.
– Surveillance Time Interval
Can be set to any number from 2 through 255.
– Surveillance Delay
Can be set to any number from 0 through 255.
For more information about surveillance, refer to “Service Processor System Monitoring - Surveillance”
on page 59.
34 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
v Reset Service Processor
If this option is selected, entering Y causes the service processor to reboot.
v Reprogram Flash EPROM Menu
This option requires a diskette drive to be installed in the system. If this option is selected, and no
diskette drive is present in the system, the service processor will indicate Not Supported on the screen.
This option updates the system EPROMs. After entering Y to indicate that you want to continue, you are
prompted to enter the update diskettes. Follow the instructions on the screen. When the update is
complete, the service processor reboots.
All system EPROMs that can be reprogrammed are updated at the same time and are as follows:
– System power control network programming
– Service processor programming
– System firmware programming
– Run-Time Abstraction Services
v Serial Port Snoop Setup Menu
Note: Serial port snooping is not available when the system is connected to an HMC and a virtual
terminal window is open providing a connection to the managed system.
This menu can be used to set up serial port snooping, in which the user can configure serial port 1 as a
″catch-all″ reset device.
From the service processor main menu, select option 1, service processor setup menu, then select
option 8 (Serial Port Snoop Setup Menu).
SERIAL PORT SNOOP SETUP MENU
1. System reset string:
Currently Unassigned
2. Snoop Serial Port:
Currently Unassigned
98. Return to Previous Menu
1>
Use the Snoop Serial Port option to select the serial port to snoop.
Note: Only serial port 1 is supported.
Use the system reset string option to enter the system reset string, which resets the machine when it is
detected on the main console on Serial Port 1.
After serial port snooping is correctly configured, at any point after the system is booted to the operating
system, whenever the reset string is typed on the main console, the system uses the service processor
reboot policy to restart.
Because pressing Enter after the reset string is not required, make sure that the string is not common
or trivial. A mixed-case string is recommended.
v Scan Log Dump Policy
A scan dump is the collection of chip data that the service processor gathers after a system malfunction,
such as a checkstop or hang. The scan dump data may contain chip scan rings, chip trace arrays, and
SCOM contents.
Chapter 4. Using the Service Processor 35
The scan dump data are stored in the system control store. The size of the scan dump area is
approximately 4 MB.
During the scan log dump, A8xx (in the range A810 to A8FF) displays in the operator panel. The xx
characters will change as the scan log dump progresses. If the xx characters do not change after five
minutes, the service processor is hung and must be reset.
When the scan log dump is complete, depending on how the reboot policy is set, the system will either:
– Go to the standby state (and the service processor menus will be available), indicated by OK or
STBY in the operator panel
OR
– Attempt to reboot.
Scan Log Dump Setup Menu
1. Scan Log Dump Policy:
Currently As Needed
2. Scan Log Dump Content:
Currently As Requested
3. Immediate Dump
98. Return to Previous Menu
0> 1
Select from the following options:
(As Needed=2, Always=3)
Enter New Option:
0>
The scan log dump policy can be set to the following:
2 = As Needed
The processor run-time diagnostics record the dump data based on the error type. This is the
default value.
3 = Always
Selecting this option allows the service processor to record a scan log dump for all error types.
The scan log dump policy can also be set from the Tasks menu in the AIX diagnostic service aids.
Option 2 displays the following screen:
Scan Log Dump Setup Menu
1. Scan Log Dump Policy:
Currently As Needed
2. Scan Log Dump Content:
Currently As Requested
3. Immediate Dump
98. Return to Previous Menu
0> 2
Select from the following options:
(As Requested=1, Optimum=2, Complete=3, Minimum=4)
Enter New Option:
0>
36 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
The scan log dump content can be set to the following:
1 = As Requested
The processor run-time diagnostics will select the contents of the dump file based on the type of
error that occurs. This is the default.
2 = Optimum
The dump will include the smallest amount of information to diagnose a hardware error.
3 = Complete
The dump will include as much information as possible to allow the complete analysis of hardware
and software errors.
4 = Minimum
The dump will include the smallest amount of information possible (a minimum number of
hardware scan log rings).
The complete dump will take the longest time to finish; it may take as long as 1.5 hours on a fully
configured system.
Option 3, Immediate Dump, can only be used when the system is in the standby state with power on. It is
used to dump the system data after a checkstop or machine check occurs when the system firmware is
running, or when the operating system is booting or running.
The scan log dump content can also be set from the Tasks menu in the AIX diagnostic service aids.
If a valid dump file already exists, the dump control code will stop because the contents of the prior dump
must be protected.
System Power Control Menu
This menu is used to set power control options. Other menus that control boot options are available from
this menu.
SYSTEM POWER CONTROL MENU
1. Enable/Disable Unattended Start Mode:
Currently Enabled
2. Ring Indicate Power-On Menu
3. Reboot/Restart Policy Setup Menu
4. Power-On System
5. Power-Off System
6. Enable/Disable Fast System Boot
Currently Fast Boot
7. Boot Mode Menu
98. Return to Previous Menu
99. Exit from Menus
0>
v Enable/Disable Unattended Start Mode
Use this option to instruct the service processor to restore the power state of the system after a
temporary power failure. Unattended start mode can also be set through the System Management
Services (SMS) menus. This option is intended to be used on systems that require automatic power-on
after a power failure. For more information, see “System Power-On Methods” on page 51.
Chapter 4. Using the Service Processor 37
v Ring Indicate Power-On Menu
RING INDICATE POWER-ON MENU
1. Ring indicate power-on :
Currently Enabled
2. Number of rings:
Currently 3
30. Refresh Modem Settings
98. Return to Previous Menu
Note: Ring-indicate power-on is not available on serial port 1 when the system is connected to an HMC
and a virtual terminal window is open providing a connection to the managed system.
Ring indicate power-on is enabled by default on both serial port 1 (S1) and serial port 2 (S2). When ring
indicate power-on is enabled, call-in is disabled.
If ring indicate power-on is enabled and call-in is already enabled, you will be asked to confirm your
choice. Refer to the message displayed on your screen.
If the ring indicate power-on setting is changed, you must select option 30, Refresh Modem Settings to
update the modem settings. If Refresh Modem Settings is selected, and the modem(s) have not been
configured, you will be asked to configure the modems first. See “Call-In/Call-Out Setup Menu” on
page 46 for information on configuring modems.
Option 2 is used to set the number of rings.
v Reboot/Restart Policy Setup Menu
The following menu controls the Reboot/Restart Policy:
Reboot/Restart Policy Setup Menu
1. Number of reboot attempts:
Currently 1
2. Use OS-Defined restart policy?
Currently No
3. Enable supplemental restart policy?
Currently Yes
4. Call-Out before restart:
Currently Disabled
98. Return to Previous Menu
0>
Reboot is the process of bringing up the system hardware; for example, from a system reset or power
on. Restart is activating the operating system after the system hardware is reinitialized. Restart must
follow a successful reboot.
– Number of reboot attempts - If the system fails to successfully complete the boot process, it
attempts to reboot the number of times specified. Entry values equal to or greater than 0 are valid.
Only successive failed reboot/restart attempts are counted.
– Use OS-Defined restart policy - This allows the service processor to react in the same way that the
operating system does to major system faults by reading the setting of the operating system
parameter Automatically Restart/Reboot After a System Crash. This parameter might already be
defined, depending on the operating system or its version or level. If the operating system automatic
38 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
restart setting is defined, it can be set to respond to a major fault by restarting or by not restarting.
See your operating system documentation for details on setting up operating system automatic
restarts. The default value is No.
– Enable supplemental restart policy - The default setting is Yes. When set to Yes, the service
processor restarts the system when the system loses control as detected by service processor
surveillance, and either:
The Use OS-Defined restart policy is set to No.
OR
The Use OS-Defined restart policy is set to Yes, and the operating system has no automatic
restart policy.
– Call-Out before restart (Enabled/Disabled) - If a restart is necessary due to a system fault, you
can enable the service processor to call out and report the event. This option can be valuable if the
number of these events becomes excessive, which might signal a bigger problem.
v Power-On System
Allows immediate power-on of the system.
v Power-Off System
This option is not available on this system.
v Enable/Disable Fast System Boot
Allows the user to select the IPL type, mode, and speed of the system boot.
Attention: Selecting the fast IPL results in several diagnostic tests being skipped and a shorter
memory test being run.
v Boot Mode Menu
The Boot Mode Menu allows you to select a boot mode.
Boot Mode Menu
1. Boot to SMS Menu:
Currently Disabled
2. Service Mode Boot from Saved List:
Currently Disabled
3. Service Mode Boot from Default List:
Currently Disabled
4. Boot to Open Firmware Prompt:
Currently Disabled
98. Return to Previous Menu
0>
To select a boot mode, select a number and press Enter. The item corresponding to the selected
number toggles between Disabled to Enabled. If a boot mode is Enabled, the boot mode selected is
performed, and the Disabled/Enabled selection is reset to Disabled. The following describes each boot
mode:
– Boot to SMS Menu
When this selection is enabled, the system boots to the System Management Services (SMS) Menu.
– Service Mode Boot from Saved List
This selection causes the system to perform a service mode boot using the service mode boot list
saved in NVRAM. If the system boots AIX from the disk drive and AIX diagnostics are loaded on the
disk drive, AIX boots to the diagnostics menu.
Using this option to boot the system is the preferred way to run online diagnostics.
– Service Mode Boot from Default List
Chapter 4. Using the Service Processor 39
This selection is similar to Service Mode Boot from Saved List, except the system boots using the
default boot list that is stored in the system firmware. This is normally used to try to boot customer
diagnostics from the CD-ROM drive.
Using this option to boot the system is the preferred way to run standalone diagnostics.
– Boot to Open Firmware Prompt
This option should only be used by service personnel to obtain additional debug information. When
this selection is enabled, the system boots to the open firmware prompt.
System Information Menu
This menu provides access to system configuration information, error logs, system resources, and
processor configuration.
SYSTEM INFORMATION MENU
1. Read VPD Image from Last System Boot
2. Read Progress Indicators from Last System Boot
3. Read Service Processor Error Logs
4. Read System POST Errors
5. Read NVRAM
6. Read Service Processor Configuration
7. Processor Configuration/Deconfiguration Menu
8. Memory Configuration/Deconfiguration Menu
9. Power Control Network Utilities Menu
10. LED Control Menu
11. MCM/L3 Interposer Plug Count Menu
Not Supported
12. Performance Mode Setup Menu
13. L3 Mode Menu
Not Applicable
14. Remote I/O (RIO) Link Speed Set Up Menu
98. Return to Previous Menu
99. Exit from Menus
0>
v Read VPD Image from Last System Boot
Displays manufacturer’s vital product data (VPD), such as serial numbers, part numbers, and so on, that
was stored from the system boot prior to the one in progress now. VPD from all devices in the system is
displayed.
v Read Progress Indicators from Last System Boot
Displays a number of the boot progress indicators, which may include Service Processor checkpoints,
IPL checkpoints, or AIX configuration codes, from the previous system boot. This information can be
useful in diagnosing system faults.
The progress indicator codes are listed from top (latest) to bottom (oldest).
This information is not stored in nonvolatile storage. If the system is powered off using the power-on
button on the operator panel, this information is retained. If the ac power is disconnected from the
system, this information will be lost. For an example, refer to “LCD Progress Indicator Log” on page 63.
40 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
v Read Service Processor Error Logs
Displays error conditions detected by the service processor. Refer to “Service Processor Error Logs” on
page 62 for an example of this error log.
v Read System POST Errors
This option should only be used by service personnel to obtain additional debug information.
v Read NVRAM
Displays Non Volatile Random Access Memory (NVRAM) content.
v Read Service Processor Configuration
Displays current service processor configuration.
v Processor Configuration/Deconfiguration Menu
Enable/Disable CPU Repeat Gard
CPU repeat gard will automatically deconfigure a CPU during a system boot if a processor has
failed BIST (built-in self-test), caused a machine check or check stop, or has reached a
threshold of recoverable errors. The processor will remain deconfigured until repeat gard is
disabled or the processor is replaced.
The default is enabled.
For more information, see “Configuring and Deconfiguring Processors or Memory” on page 58.
Dynamic Processor Sparing
This option is not available on this system.
This menu allows the user to change the system processor configuration. If it is necessary to take one
of the processors offline, use this menu to deconfigure a processor, and then reconfigure the processor
at a later time. An example of this menu follows:
PROCESSOR CONFIGURATION/DECONFIGURATION MENU
77. Enable/Disable CPU Repeat Gard: Currently Enabled
78. Enable/Disable Dynamic Processor Sparing (if available): Currently Disabled
1. 0 3.0 (00) Configured by system 2. 1 3.1 (00) Deconfigured by system
98. Return to Previous Menu
0>
Note: This table is built from vital product data collected during the last boot sequence. The first time
the system is powered on, or after the system’s nonvolatile RAM (NVRAM) has been erased, this
table may be empty. The table is rebuilt during the next boot into AIX.
The fields of the previous table represent the following:
Column 1
(1.) Menu selection index.
Column 2
(0) Logical processor device number assigned by AIX. You can display these logical device
numbers by issuing the following command on the AIX command line:
lsdev -C | grep proc
Column 3
(3.0) Processor address list used by the service processor.
Column 4
(00) Error status of the processors.
Chapter 4. Using the Service Processor 41
The error status of each processor is indicated by AB, where B indicates the number of errors and A
indicates the type of error according to the following:
1. Bring-up failure
2. Run-time non-recoverable failure
3. Run-time recoverable failure
4. Group integrity failure
5. Non-repeat-gardable error. The resource may be reconfigured on the next boot.
A status of 00 indicates that the CPU has not had any errors logged against it by the service processor.
To enable or disable CPU repeat gard, use menu option 77. CPU repeat gard is enabled by default.
If CPU repeat gard is disabled, processors that are in the ″deconfigured by system″ state will be
reconfigured. These reconfigured processors are then tested during the boot process, and if they pass,
they remain online. If they fail the boot testing, they are deconfigured even though CPU repeat gard is
disabled.
The failure history of each CPU is retained. If a processor with a history of failures is brought back
online by disabling repeat gard, it remains online if it passes testing during the boot process. However, if
repeat gard is enabled, the processor is taken offline again because of its history of failures.
Notes:
1. The processor numbering scheme used by the service processor is different from the numbering
scheme used by AIX. Consult the AIX documentation before configuring or deconfiguring a
processor to ensure that the correct processor is selected.
2. The number of processors available to AIX can be determined by issuing the following command on
the AIX command line: bindprocessor -q
Note: The number of processors available to Linux can be determined by issuing the following
command on the Linux command line:
cat /proc/cpuinfo | grep POWER
v Memory Configuration/Deconfiguration Menu
Enable/Disable Memory Repeat Gard
Memory repeat gard will automatically deconfigure a quad of memory during a system boot if a
memory DIMM has failed BIST (built-in self-test), caused a machine check or check stop, or has
reached a threshold of recoverable errors. The quad will remain deconfigured until repeat gard
is disabled or the memory is replaced.
The default is enabled.
For more information, see “Configuring and Deconfiguring Processors or Memory” on page 58.
Runtime Recoverable Error Repeat Gard
The runtime recoverable error repeat gard flag controls the deallocation of the memory if a
recoverable error occurs during runtime. If a recoverable memory error occurs, and runtime
recoverable error repeat gard is disabled, the system will continue running with no change in
the memory configuration. If a recoverable memory error occurs, and runtime recoverable error
repeat gard is enabled, the memory quad in which the error occurred will be garded out (taken
offline).
The default is disabled.
These menus allow the user to change the system memory configuration. If it is necessary to take one
of the memory DIMMs offline, this menu allows you to deconfigure a DIMM, and then reconfigure the
DIMM at a later time.
42 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
When this option is selected, a menu displays. The following is an example of this menu:
MEMORY CONFIGURATION/DECONFIGURATION MENU
77. Enable/Disable Memory Repeat Gard: Currently Enabled
78. Runtime Recoverable Error Repeat Gard: Currently Disabled
1. Memory card
98. Return to Previous Menu
After you select the memory card option by entering 1, a menu displays, allowing the selection of a
memory DIMM. The following is an example of this menu.
MEMORY CONFIGURATION/DECONFIGURATION MENU
1. 3.16(00) Configured by system 2. 3.17(00) Configured by system
3. 3.18(00) Configured by system 4. 3.19(00) Configured by system
5. 4.24(00) Configured by system 6. 4.25(00) Configured by system
7. 4.26(00) Configured by system 8. 4.27(00) Configured by system
98. Return to Previous Menu
Note: This table is built from vital product data collected during the last boot sequence. The first time
the system is powered on, or after the system’s nonvolatile RAM (NVRAM) has been erased, this
table may be empty. The table is rebuilt during the next boot into AIX.
The fields in the previous table represent the following:
Column 1
1. Menu selection index/DIMM number
Column 2
xx.xx : DIMM address used by service processor
Column 3
(00) Error status
The error status of the each memory DIMM is indicated by AB, where B indicates the number of errors
and A indicates the type of error according to the following table:
1. Bring-up failure
2. Run-time non-recoverable failure
3. Run-time recoverable failure
4. Group integrity failure
5. Non-repeat-gardable error. The resource may be reconfigured on the next boot.
An error status of 00 (for example, 3.16(00)) indicates that the memory DIMM has not had any errors
logged against it by the service processor.
To change the memory configuration, select the number of the memory DIMM. The memory DIMM state
will change from configured to deconfigured or from deconfigured to configured.
In the previous example menu, each line shows two DIMMs and indicates whether they are configured.
To enable or disable Memory Repeat Gard, use menu option 77 of the Memory
Configuration/Deconfiguration Menu.
Chapter 4. Using the Service Processor 43
To enable or disable runtime recoverable error repeat gard, use option 78 of the Memory
Configuration/Deconfiguration Menu.
The failure history of each DIMM is retained. If a DIMM with a history of failures is brought back online
by disabling Repeat Gard, it remains online if it passes testing during the boot process. However, if
Repeat Gard is enabled, the DIMM is taken offline again because of its history of failures.
v Power Control Network Utilities Menu
POWER CONTROL NETWORK UTILITIES MENU
1. Lamp Test for all Operator Panels
2. Display I/O Type
3. Change I/O Type
4. Collect & Display SPCN Trace Data
98. Return to Previous Menu
0>
– Lamp Test for All Operator Panels
Selecting this option tests the media drawer operator panel’s indicators by causing them to blink on
and off for approximately 30 seconds.
– Display I/O Type
This option is not available on this system.
– Change I/O Type
Use this option to change the I/O type after a service action or configuration change, if the I/O type
is incorrect. If this option is chosen, you will be asked to make the following entries:
1. For the I/O drawer address, type 1.
2. For the I/O type, type A8.
If either value is not valid, a failure message displays on the console. Press Enter to return to the
Power Control Network Utilities Menu.
– Collect & Display SPCN Trace Data
This option is used by service personnel to dump the SPCN trace data from the system unit to
gather additional debug information. If this option is selected, enter 1 when prompted for the SPCN
drawer number and enter d0 when prompted for the unit address. The following is an example of this
menu and its output:
Enter the SPCN drawer number: 0
Enter the Unit Address: d0
The SPCN trace data will be displayed on the screen. The following is an example of this output:
Please wait....
***** Power Trace Data Start ***** 00000000ffffffffffff0006158800a000061574a00000
060200353700060210031300060242000000060241040b0006110a00400006110902000006110208040
000000000061102080b0006041000000006d0e385000006110300000006110902000006040200000006
040200010006041000010006d0e38501000604100002000000000006d0e385020006041000030006d0e
385030006158010000006154003180006101116000006101116010006158010010007158156a0000711
00001000000000000910120000000910120001
***** Power Trace data End *****
(Press Return to Continue)
v LED Indicator Menu
44 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
This menu displays the state of the processor subsystem disturbance/system attention LED. Use this
menu to toggle the attention/fault LED between identify (blinking) and off. Option 1 is only available
when the system is in the error state (the CEC is powered on and the service processor menus are
available). It is not available when the system is in standby. An example of this menu follows:
LED Indicator
1. Set/Reset Identify LED state
2. Clear System Attention Indicator
98. Return to Previous Menu
Enter LED index
0>
Option 2, Clear System Attention Indicator, clears the attention indicator on the operator panel.
The processor subsystem disturbance/LED is on the operator panel.
v MCM/L3 Interposer Plug Count Menu
This option is not available on this system.
v Performance Mode Setup Menu
This option is not available on this system.
Notes:
1. Some processor card changes cause the default performance mode to change. This new setting is
not reflected in the menu until after the system is rebooted with the new configuration.
2. If the NVRAM has been cleared, the default performance mode and the current performance mode
will indicate uninitialized.
If you want to override the default setting, a brief description of each performance mode follows:
– Large Commercial System Optimization is the setting for systems that do not fall into the other two
categories, standard operation and turbo database mode. This setting provides the best performance
for most applications.
– Standard Operation optimizes the system for large memory bandwidth applications where minimal
sharing of data occurs and the likelihood of significant hardware data-prefetching exists.
– Turbo Database Mode optimizes system operation for environments where there is a large amount of
data sharing among processes running concurrently on the system.
Language Selection Menu
The service processor menus and messages are available in various languages. This menu allows
selecting languages in which the service processor and system firmware menus and messages are
displayed.
Chapter 4. Using the Service Processor 45
LANGUAGE SELECTION MENU
1. English
2. Francais
3. Deutsch
4. Italiano
5. Espanol
98. Return to Previous Menu
99. Exit from Menus
0>
Note: Your virtual terminal window must support the ISO-8859 character set to correctly display
languages other than English.
Call-In/Call-Out Setup Menu
Note: The information in this section regarding the configuring of serial ports, and modems attached to
those serial ports, applies only to the serial ports (S1 and S2) on the system backplane (location
U0.1-P1). These serial ports are normally used for call-in and call-out.
The call-out function is normally handled by the Service Focal Point application running on the
HMC.
None of these menus are applicable to the serial ports, or modems attached to those serial ports, on the
HMC.
Call-in/call-out is not available on serial port 1 when the system is connected to and HMC and a virtual
terminal window is open providing a connection to the managed system.
CALL-IN/CALL-OUT SETUP MENU
1. Modem Configuration Menu
2. Serial Port Selection Menu
3. Serial Port Speed Setup Menu
4. Telephone Number Setup Menu
5. Call-Out Policy Setup Menu
6. Customer Account Setup Menu
7. Call-Out Test
NOT supported in LPAR mode
98. Return to Previous Menu
99. Exit from Menus
0>
v Modem Configuration Menu, see “Modem Configuration Menu” on page 47.
v Serial Port Selection Menu, see “Serial Port Selection Menu” on page 47.
v Serial Port Speed Setup Menu, see “Serial Port Speed Setup Menu” on page 48.
46 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
v Telephone Number Setup Menu, see “Telephone Number Setup Menu” on page 48.
v Call-Out Policy Setup Menu, see “Call-Out Policy Setup Menu” on page 50.
v Customer Account Setup Menu, see “Customer Account Setup Menu” on page 50.
v Call-Out Test tests the configuration after the modem is installed and configured correctly.
Modem Configuration Menu
Note: This option applies only to a modem attached to serial port 1 (S1) or serial port 2 (S2) on the CEC
backplane.
The first two lines of the Modem Configuration Menu contain status of the current selections. Selections
are made in the sections labeled Modem Ports and Modem Configuration File Name. Select the serial port
that you want to activate and then select the modem configuration file for the modem on the port. If you
want to set up all of the serial ports with modems, make your selections one port at a time.
Modem Configuration Menu
Port 1 Modem Configuration File Name:
Port 2 Modem Configuration File Name:
To make changes, First select the port and then the configuration file
name
Modem Ports:
1. Serial port 1
2. Serial port 2
Modem Configuration File Name:
5. none9. modem_z_sp
6. modem_f_sp 10. modem_m1_sp
7. modem_f0_sp 11. modem_m0_sp
8. modem_f1_sp 12. modem_m1_sp
30. Save configuration to NVRAM and Configure modem
98. Return to Previous Menu
0>
For information on choosing a modem configuration file, see “Sample Modem Configuration Files” on
page 153 and “Transfer of a Modem Session” on page 159.
Serial Port Selection Menu
This menu allows you to enable or disable the call-in and call-out functions of each serial port in any
combination.
Chapter 4. Using the Service Processor 47
Serial Port Selection Menu
1. Serial Port 1 Call-Out:
Currently Disabled
NOT supported in LPAR mode
2. Serial Port 2 Call-Out:
Currently Disabled
NOT supported in LPAR mode
3. Serial Port 1 Call-In:
Currently Disabled
4. Serial Port 2 Call-In:
Currently Disabled
98. Return to Previous Menu
0>
Call-in and ring indicate power-on cannot be enabled at the same time. If ring-indicate power-on is already
enabled and you try to enable call-in, a message prompts you for confirmation. Refer to the message
displayed on the screen.
Serial Port Speed Setup Menu
This menu allows you to set serial port speed to enhance terminal performance or to accommodate
modem capabilities.
Serial Port Speed Setup Menu
1. Serial Port 1 Speed:
Currently 9600
2. Serial Port 2 Speed:
Currently 9600
98. Return to Previous Menu
0>
A serial port speed of 9600 baud or higher is recommended. The following are valid serial port speeds:
50 600 4800
75 1200 7200
110 1800 9600
134 2000 19200
150 2400 38000
300 3600 57600
115200
Telephone Number Setup Menu
Note: These menus are available, however, the function of calling out to report a system failure is
normally handled by the Service Focal Point application running on the HMC.
Use this menu to set or change the telephone numbers for reporting a system failure.
48 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Telephone Number Setup Menu
1. Service Center Telephone Number:
Currently Unassigned
2. Customer Administration Center Telephone Number:
Currently Unassigned
3. Digital Pager Telephone Number:
Currently Unassigned
4. Customer Voice Telephone Number:
Currently Unassigned
5. Customer System Telephone Number:
Currently Unassigned
98. Return to Previous Menu
0>
v Service Center Telephone Number is the number of the service center computer. The service center
usually includes a computer that takes calls from servers with call-out capability. This computer is
referred to as the catcher. The catcher expects messages in a specific format to which the service
processor conforms.
For more information about the format and catcher computers, refer to the readme file in the AIX
/usr/samples/syscatch directory. Contact your service provider for the correct service center telephone
number to enter. Until you have that number, leave this field unassigned.
v Customer Administration Center Telephone Number is the number of the System Administration
Center computer (catcher) that receives problem calls from servers. Contact your system administrator
for the correct telephone number to enter here. Until you have that number, leave this field unassigned.
v Digital Pager Telephone Number is the number for a numeric pager carried by someone who
responds to problem calls from your system. Contact your administration center representative for the
correct telephone number to enter. For test purposes, use a test number, which you can change later
(see the note on page 60).
v Customer Voice Telephone Number is the telephone number of a phone near the system or answered
by someone responsible for the system. This is the telephone number left on the pager for callback. For
test purposes, use a test number, which you can change later.
v Customer System Telephone Number is the telephone number to which your system’s modem is
connected. The service or administrative center representatives need this number to make direct
contact with your system for problem investigation. This is also referred to as the call-in phone number.
Chapter 4. Using the Service Processor 49
Call-Out Policy Setup Menu
Call out settings can be set using the following menu:
CALL-OUT POLICY SETUP MENU
1. Call-Out policy (First/All):
Currently First
2. Remote timeout, (in seconds):
Currently 120
3. Remote latency, (in seconds):
Currently 2
4. Number of retries:
Currently 2
98. Return to Previous Menu
0>
v Call-Out policy can be set to first or all. If call-out policy is set to first, the service processor stops
at the first successful call-out to one of the following numbers in the order listed:
1. Service Center
2. Customer Administrative Center
3. Pager
If call-out policy is set to all, the service processor attempts a call-out to all of the following numbers in
the order listed:
1. Service Center
2. Customer Administrative Center
3. Pager
v Remote timeout and remote latency are functions of your service provider’s catcher computer. Either
use the defaults or contact your service provider for recommended settings.
v Number of retries is the number of times you want the system to retry calls that failed to complete.
Customer Account Setup Menu
This menu allows users to enter information that is specific to their account.
Customer Account Setup Menu
1. Customer Account Number:
Currently Unassigned
2. Customer RETAIN Login userid:
Currently Unassigned
3. Customer RETAIN login password:
Currently Unassigned
98. Return to Previous Menu
0>
v Customer Account Number is assigned by your service provider for record-keeping and billing. If you
have an account number, enter it. Otherwise, leave this field unassigned.
v Customer RETAIN Login User ID and Customer RETAIN Login Password apply to a service function
to which your service provider might have access. If your service provider does not use RETAIN, leave
these fields unassigned.
50 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Call-out Test Menu
Tests the configuration after the modem is installed and configured. In order for this test to execute
successfully, at least one of the following numbers must be assigned:
v Service center telephone number
v Customer administration center telephone number
v Digital pager telephone number
Service Processor Parameters in Service Mode
When the system is in service mode, the following service-processor parameters are suspended:
v Unattended Start Mode
v Reboot/Restart Policy
v Call-Out
v Surveillance
When service mode is exited, the service processor functions are reactivated.
System Power-On Methods
This section discusses the following system power-on methods:
v Power-on Switch
v Service Processor Menus
Privileged users can power on the system by selecting the System Control Power Menu option from
the main menu and then selecting the Power-on System option from the System Power Control Menu.
General users should select Power-on System on the General User Menu.
v Remote Power-on via Ring-Indicate Signal
The system automatically powers on when it detects a ″ring indicate″ signal from a modem attached to
serial port 1 (S1) or serial port 2 (S2).
A remote user can call the system to activate ring detection by the modem. Listen for a few more rings
than the threshold number for starting the system. The system powers on without answering the call.
v Unattended start mode - refer to Enable/Disable Unattended Start Mode on page 37.
The service processor can be enabled to recover from the loss of ac power (see Enable/Disable
Unattended Power-On Mode in the SYSTEM POWER CONTROL MENU). When ac power is restored,
the system returns to the power state at the time ac loss occurred. For example, if the system was
powered on when ac loss occurred, it reboots/restarts when power is restored. If the system was
powered off when ac loss occurred, it remains off when power is restored.
v Timed power-on - refer to the shutdown -t command on servers using AIX.
Working in conjunction with AIX, the service processor in your system can operate a timer, much like
the wake-up timer on your clock radio. You can set the timer so that your system powers on at a certain
time after shutting down. The timer is battery-operated, so power interruptions that occur while the
system is off do not affect its accuracy. Refer to the AIX shutdown -t command for details on setting
the timer.
Note: If an ac power loss is in progress when the timed power-on attempt occurs, the system cannot
power on when ac power is restored.
v Follow-up to a Failed Boot Attempt
The service processor initiates a power-on sequence if a failed boot attempt is detected (due to a
hardware or software failure).
v Fast or Slow Boot (IPL)
Using the service processor menus, you can select the IPL type, mode, and speed of your system.
Chapter 4. Using the Service Processor 51
Attention: Selecting fast IPL results in several diagnostic tests being skipped and a shorter memory
test being run.
Service Processor Reboot/Restart Recovery
Reboot describes bringing the system hardware back up; for example, from a system reset or power-on.
The boot process ends when control passes to the operating system process.
Restart describes activating the operating system after the system hardware is reinitialized. Restart must
follow a successful reboot.
Boot (IPL) Speed
When the system enters reboot recovery, slow IPL is automatically started, which gives the POST an
opportunity to locate and report any problems that might otherwise be unreported.
Failure During Boot Process
During the boot process, either initially after system power-on or upon reboot after a system failure, the
service processor monitors the boot progress. If progress stops, the service processor can reinitiate the
boot process (reboot) if enabled to do so. The service processor can re-attempt this process according to
the number of retries selected in the Reboot/Restart Policy Setup Menu.
Failure During Normal System Operation
When the boot process completes and control transfers to the operating system (OS), the service
processor can monitor operating system activity (see the Set Surveillance Parameters option in the
SERVICE PROCESSOR SETUP MENU). If OS activity stops due to a hardware- or software-induced
failure, the service processor can initiate a reboot/restart process based on the settings in the Service
Processor Reboot/Restart Policy Setup Menu and the OS automatic restart settings (see the operating
system documentation).
If you are using the AIX operating system, the menu item under SMIT for setting the restart policy is
Automatically Reboot After Crash. The default is false. When the setting is true, and if the service
processor parameter ″Use OS-Defined Restart Policy″ is yes (the default), the service processor takes
over for AIX to reboot/restart after a hardware or surveillance failure.
Service Processor Reboot/Restart Policy Controls
The operating system’s automatic restart policy (see operating system documentation) indicates the
operating system response to a system crash. The service processor can be instructed to refer to that
policy by the Use OS-Defined Restart Policy setup menu.
If the operating system has no automatic restart policy, or if it is disabled, then the service
processor-restart policy can be controlled from the service processor menus. Use the Enable
Supplemental Restart Policy selection.
52 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Use OS-Defined restart policy - The default setting is no. This causes the service processor to refer to
the OS Automatic Restart Policy setting and take action (the same action the operating system would take
if it could have responded to the problem causing the restart).
When this setting is no, or if the operating system did not set a policy, the service processor refers to
enable supplemental restart policy for its action.
Enable supplemental restart policy - The default setting is yes. When set to yes, the service processor
restarts the server when the operating system loses control and either:
The Use OS-Defined restart policy is set to No.
OR
The Use OS-Defined restart policy is set to Yes and the operating system has no automatic restart
policy.
If set to Yes, the service processor restarts the system when the system loses control and it is detected by
service processor surveillance. Refer to “Service Processor Reboot/Restart Recovery” on page 52.
The following table describes the relationship among the operating system and service processor restart
controls:
OS Automatic
reboot/restart
after crash setting
None No
None No
Service processor to use
OS-Defined
restart policy?
1
1
Service Processor Enable
supplemental restart
policy?
No
1
Yes
System response
Restarts
None Yes No
None Yes Yes
2
False
2
False
2
False
2
False
True No
True No
1
No
No
1
No
Yes
Yes No
Yes Yes
1
1
No
Yes
1
1
1
1
Restarts
Restarts
Restarts
True Yes No Restarts
True Yes Yes
1
Service processor default
2
AIX default
1
Restarts
Chapter 4. Using the Service Processor 53
System Firmware Updates
This section provides information and instructions for updating the system firmware. You may need to
perform these steps if you are installing an option or if your support representative has instructed you to
update your firmware.
Downloading the firmware update image and update instructions from the Web is preferred.
Always check the pSeries and RS/6000 Support Web site for the latest firmware images and update
instructions. The Web address is: http://techsupport.services.ibm.com/server/mdownload2
If you cannot download from the Web, do the following:
v If the system is running, but access to the Web is not available, see “System Firmware Update Using a
Locally Available Image” on page 55.
v If the system cannot be powered on, but the service processor menus are available, see “Updating
System Firmware from the Service Processor Menus” on page 56.
v If the service processor programming has been corrupted, the service processor will automatically enter
recovery mode when power is applied to the system. For more information about recovery mode, see
“Recovery Mode” on page 56.
To check the level of firmware that is currently on the system, see “Determining the Level of Firmware on
the System” on page 55.
General Information on System Firmware Updates
All the system firmware types that can be reprogrammed are updated at the same time. They are:
v System power control network programming
v Service processor programming
v IPL programming
v Run-time abstraction services
It is strongly recommended that you create a set of firmware update diskettes from the Web site as soon
as possible after a system is installed. The diskette images can be downloaded to any personal computer,
pSeries, or RS/6000 system with Internet access. This method and contacting your service representative
are the only two ways to acquire a set of firmware update diskettes; they cannot be created by using the
service processor menus or by using the operating system.
Retain and store the latest firmware diskettes each time the firmware gets updated in the event that the
firmware becomes corrupted and must be reloaded.
Download the detailed instructions, as well as the latest flash images, from the following Web address:
http://techsupport.services.ibm.com/server/mdownload2. Before doing a system firmware update, check the
Web site for the latest code and images. Do not attempt a firmware update if you are unsure of the image
you have, or of the procedure required for the update.
The images are available on the Web site in either DOS format or AIX (backup) format:
v If downloading to a PC, download the DOS image and follow the instructions. The diskettes that are
created will be in AIX (backup) format.
v If downloading to a pSeries or RS/6000 system, follow the instructions to create an image on a disk
drive or on diskettes.
54 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Determining the Level of Firmware on the System
Note: This information may be superseded by information that is available on the following Web site.
Always check the Web site for the latest images and instructions for checking the firmware level.
The Web address is: http://www.rs6000.ibm.com/support/micro
The firmware level is denoted by vFyymmdd, where:
v v = version number
v F = the p615’s firmware designation
v yy = year
v mm = month
v dd = day
of the release.
If the system is running AIX, the firmware level can be determined by either of the following methods:
v On the AIX command line, by typing:
lscfg -vp|grep -p Platform
A line that begins with ROM level (alterable).. displays the firmware level that is currently on the
system.
v Looking at the top of the service processor main menu.
If the system is running Linux, the platform firmware level can be determined by the following methods:
v On the Linux command line, type:
/usr/sbin/ibmras/nvram/ --print-vpd | grep 3F
A line similar to the following displays the firmware level that is currently on the system:
Alterable ROM Level 3F030504
v Looking at the top of the service processor main menu.
System Firmware Update Using a Locally Available Image
To update the system firmware using a locally available image, perform the following steps:
1. Log in as root user.
2. If the /tmp/fwupdate directory does not exist, create it by issuing the following command:
mkdir /tmp/fwupdate
3. The firmware update file must be downloaded or copied into the /tmp/fwupdate directory on the
system. This can be done by using the ftp command to get the image from an ftp server or
NFS-mounting the directory on the host system.
The firmware updated file can also be transferred to the target system by backing up the image onto
diskettes from another server and restoring it into the /tmp/fwupdate directory.
After the firmware update file has been downloaded or copied into the /tmp/fwupdate directory, verify
its existence by entering the following command:
ls /tmp/fwupdate/3F*.img
The update file will have the format 3Fyymmdd.img. The 3F indicates that this is an update image for
your system: yy is the year, mm is the month, and dd is the day of the update file.
4. If the system is running AIX:
After the firmware update file has been written to the /tmp/fwupdate directory, enter the following
commands:
Chapter 4. Using the Service Processor 55
cd /usr/lpp/diagnostics/bin
./update_flash -f /tmp/fwupdate/3Fyymmdd.img
Attention: Do not overlook the periods (.) in the commands shown above. AIX commands are
case-sensitive. Type them exactly as shown.
The firmware update is complete.
If the system is running Linux, refer to the detailed instructions with the latest image that are provided on
CORE or the Web
You will be asked for confirmation to proceed with the firmware update and the required reboot. If you
confirm, the system will apply the new firmware, reboot, and return to the AIX prompt. This may take up to
ten minutes depending on the configuration of the system.
Attention: On some systems, the message Wait for rebooting before stopping may display on the
system console. Do not turn off the system until the system has fully rebooted to the AIX login prompt. If a
shutdown is necessary at that time, log in as root user and issue the shutdown command.
While the update is in progress, you will see Rebooting... on the display for several minutes.
The firmware update is complete.
Updating System Firmware from the Service Processor Menus
This procedure requires a diskette drive to be installed in the system. This procedure also requires a set of
firmware update diskettes in backup format.
The service processor menus are available while the system is powered off. As a privileged user, from the
service processor main menu, select Service Processor Setup, then select Reprogram Flash EPROM
Menu. The update process requests update diskettes as needed.
Updating System Firmware from the AIX Service Aids
Note: This service aid is supported only in online diagnostics.
Refer to the detailed instructions that are provided on CORE or the web with the latest image.
Note: Because the system always reboots itself during this type of firmware update process, the update
process can take from 20 to 60 minutes.
Updating System Firmware from the AIX Command Line
Refer to the detailed instructions that are provided on the Web site with the latest image.
Note: The update process can take up to 60 minutes, and the system reboots itself during the update
process.
Updating System Firmware from a NIM Server
Refer to “Running Standalone Diagnostics from a Network Installation Management (NIM) Server” on
page 87.
Recovery Mode
If the service processor detects that its programming has been corrupted when it is powering up to
standby mode, it will enter recovery mode. In recovery mode, it will ask for the firmware update diskettes
by putting eight-digit codes on the operator panel.
56 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
The eight-digit codes are as follows:
Code Action
A1FD 0000 System firmware has been corrupted and must be reflashed.
A1FD 0001 Insert update diskette 1.
A1FD 0002 Insert update diskette 2.
A1FD 0003 Insert update diskette 3.
A1FD 000n Insert update diskette n.
Notes:
1. If the wrong diskette is inserted at any time, or if the diskette is left in the drive after it has been read,
B1FD 001F is displayed, indicating that the wrong diskette is in the drive.
2. If B1FD 001A is displayed at any time during the process, the service processor must be reset by
activating the pinhole reset switch on the primary drawer operator panel.
After the update process is complete, the service processor resets itself and goes through a complete
reboot.
Chapter 4. Using the Service Processor 57
Configuring and Deconfiguring Processors or Memory
All failures that crash the system with a machine check or check stop, even if intermittent, are reported as
a diagnostic callout for service repair. To prevent the recurrence of intermittent problems and improve the
availability of the system until a scheduled maintenance window, processors and memory DIMMs with a
failure history are marked ″bad″ to prevent their being configured on subsequent boots. This function is
called repeat gard.
A processor or memory DIMM is marked ″bad″ under the following circumstances:
v A processor or memory DIMM fails built-in self-test (BIST) or power-on self-test (POST) testing during
boot (as determined by the service processor).
v A processor or memory DIMM causes a machine check or check stop during runtime, and the failure
can be isolated specifically to that processor or memory DIMM (as determined by the processor runtime
diagnostics in the service processor).
v A processor or memory DIMM reaches a threshold of recovered failures that results in a predictive
callout (as determined by the processor run-time diagnostics in the service processor).
58 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
During boot time, the service processor does not configure processors or memory DIMMs that are marked
“bad.”
If a processor or memory DIMM is deconfigured, the processor or memory DIMM remains offline for
subsequent reboots until it is replaced or repeat gard is disabled. The repeat gard function also provides
the user with the option of manually deconfiguring a processor or memory DIMM, or re-enabling a
previously deconfigured processor or memory DIMM.
For information about configuring or deconfiguring a processor, see the Processor
Configuration/Deconfiguration Menu on page 41. For information about configuring or deconfiguring a
memory DIMM, see the Memory Configuration/Deconfiguration Menu on page 42. Both of these menus
are submenus under the System Information Menu. You can enable or disable CPU Repeat Gard or
Memory Repeat Gard using the Processor Configuration/Deconfiguration Menu.
Run-Time CPU Deconfiguration (CPU Gard)
L1 instruction cache recoverable errors, L1 data cache correctable errors, and L2 cache correctable errors
are monitored by the processor run-time diagnostics (PRD) code running in the service processor. When a
predefined error threshold is met, an error log with warning severity and threshold exceeded status is
returned to AIX. At the same time, PRD marks the CPU for deconfiguration at the next boot. AIX will
attempt to migrate all resources associated with that processor to another processor and then stop the
defective processor.
Service Processor System Monitoring - Surveillance
Surveillance is a function in which the service processor monitors the system, and the system monitors the
service processor. This monitoring is accomplished by periodic samplings called heartbeats.
Surveillance is available during the following phases:
v System firmware bringup (automatic)
v Operating system run-time (optional)
Note: Operating system surveillance is disabled in partitioned systems.
System Firmware Surveillance
System firmware surveillance is automatically enabled during system power-on. It cannot be disabled by
the user, and the surveillance interval and surveillance delay cannot be changed by the user.
If the service processor detects no heartbeats during system IPL (for a set period of time), it cycles the
system power to attempt a reboot. The maximum number of retries is set from the service processor
menus. If the fail condition persists, the service processor leaves the machine powered on, logs an error,
and displays menus to the user. If Call-out is enabled, the service processor calls to report the failure and
displays the operating-system surveillance failure code on the operator panel.
Chapter 4. Using the Service Processor 59
Operating System Surveillance
Operating system surveillance provides the service processor with a means to detect hang conditions, as
well as hardware or software failures, while the operating system is running. It also provides the operating
system with a means to detect a service processor failure caused by the lack of a return heartbeat.
Operating system surveillance is not enabled by default, allowing you to run operating systems that do not
support this service processor option.
You can also use service processor menus and AIX service aids to enable or disable operating system
surveillance.
For operating system surveillance to work correctly, you must set these parameters:
v Surveillance enable/disable
v Surveillance interval
The maximum time the service processor should wait for a heartbeat from the operating system before
timeout.
v Surveillance delay
The length of time to wait from the time the operating system is started to when the first heartbeat is
expected.
Surveillance does not take effect until the next time the operating system is started after the parameters
have been set.
If desired, you can initiate surveillance mode immediately from service aids. In addition to the three options
above, a fourth option allows you to select immediate surveillance, and rebooting of the system is not
necessarily required.
If operating system surveillance is enabled (and system firmware has passed control to the operating
system), and the service processor does not detect any heartbeats from the operating system, the service
processor assumes the system is hung and takes action according to the reboot/restart policy settings.
See “Service Processor Reboot/Restart Recovery” on page 52.
If surveillance is selected from the service processor menus which are only available at system boot, then
surveillance is enabled by default as soon as the system boots. From service aids, the selection is
optional.
Call-Out (Call-Home)
Note: The call-out function is handled by the Service Focal point application on the Hardware
Management Console (HMC).
The service processor can call out (call-home) when it detects one of the following conditions:
v System firmware surveillance failure
v Operating system surveillance failure (if supported by operating system)
v Restarts
v Critical hardware failure
v Abnormal operating system termination
To enable the call-out feature, do the following:
1. Connect a modem to any serial port.
2. Set up the following using the service processor menus or diagnostic service aids:
v Enable call-out for the serial port where the modem is connected.
60 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
v Enter the modem configuration file name.
v Set up site-specific parameters (phone numbers for call-out, call-out policy, number of call-out
retries, and so on).
3. To call out before restart, set Call-out before restart to ENABLED from the Reboot/Restart Policy
Setup menu.
Note: Some modems, such as the IBM 7857-017, are not designed for the paging function. Although they
can be used for paging, they will return an error message when they do not get the expected
response from another modem. Therefore, even though the paging was successful, the error
message will cause the service processor to retry, continuing to place pager calls for the number of
retries specified in the call-out policy setup menu. These retries result in redundant pages.
Console Mirroring
Console mirroring allows a user on one serial port to monitor the service processor activities on another
serial port. This can be done on the locally attached HMC virtual terminal window or windows remotely
attached through modems. Console mirroring is supported on any combination of locally or remotely
attached monitors.
The serial port from which console mirroring is enabled is called the primary port. The mirror port is
determined when keyboard input is detected from one of the other two serial ports. From this point
forward, the service processor sends information to the active port and the mirror port only. Console
mirroring ends when the service processor releases control of the serial ports to the system firmware.
Console mirroring is supported on serial port 1 (S1), serial port 2 (S2), and serial port 3 (S3). Remote
attachment through modem is supported on serial port 1 (S1) and serial port 2 (S2).
System Configuration
The following describes the configuration for console mirroring:
v Service processor
v Modem connected to one serial port and enabled for incoming calls
v Local HMC virtual terminal window connected to the other serial port. This local terminal can be
connected directly to your system or connected through another modem.
Console mirroring can be started by either of the following methods:
v Remote session first, then local session added:
1. Remote session is already in progress.
2. Remote user uses service processor menus to enable console mirroring, allowing both consoles to
be active.
v Local session first, then remote session added:
1. Local session is already in progress.
2. The service processor receives a call from the remote user.
3. The local user selects the option to enable console mirroring. The service processor immediately
begins mirroring service processor menus.
Chapter 4. Using the Service Processor 61
Service Processor Error Logs
The service processor error logs, an example of which follows, contain error conditions detected by the
service processor.
Error Log
1. 11/30/99 19:41:56 Service Processor Firmware Failure
B1004999
Enter error number for more details.
Press Return to continue, or ’x’ to return to menu.
Press "C" to clear error log, any other key to continue. >
Note: The time stamp in this error log is coordinated universal time (UTC), which is also referred to as
Greenwich mean time (GMT). Operating system error logs have additional information available and
can time stamp with local time.
Entering an error number provides nine words of system reference code (SRC) data; an example menu
follows.
Detail: 6005
SRC
-----------------------------------
word11:B1004999 word12:0110005D word13:00000000
word14:00000000 word15:00001111 word16:00000000
word17:B1004AAA word18:0114005D word19:A4F1E909
B1004999
Press Return to continue, or ’x’ to return to menu.
If Return is pressed, the contents of NVRAM will be dumped 320 bytes at a time, starting at address 0000.
62 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
LCD Progress Indicator Log
The following is an example of the LCD progress indicator log. It shows the types of entries that can
appear in the log and is for example purposes only.
The progress indicator codes are listed from top (latest) to bottom (oldest).
B0FF
0539..17
0538..17
0539..17
0538..17
0539..17
0581
0538..17
0539..12
0538..12
0539..
0821..01-K1-00
0539..
0728..01-R1-00-00
0539..
0664..40-60-00-1,0
0539..
0777..U0.1-P2-I1/E1
0539..
0742..U0.1-P2-I2/E1
0539..
0776..U0.1-P2-I3/T1
E139
E1FB
E139
E183
Press Return to continue, or ’x’ to return to menu. >
EAA1..U0.1-P1-I4
E172..U0.1-P1
E172..U0.1-P1-I4
E172..U0.1-P1
94BB
9109
9380
9108
9107
9106
9105
9118
9104
9103
9102
90FD
LCD Progress Indicator Log
Chapter 4. Using the Service Processor
63
Service Processor Operational Phases
This section provides a high-level flow of the phases of the service processor.
SP Power Applied
Pre-Standby Phase
Standby Phase SP Menus Available
Bring-Up Phase SMS Menus Available
Run-time Phase Operating System Login Prompt Available
Pre-Standby Phase
This phase is entered when the system is connected to a power source. The system may or may not be
fully powered on. This phase is exited when the power-on self-tests (POSTs) and configuration tasks are
completed.
The pre-standby phase components are:
v Service Processor Initialization - Service processor performs any necessary hardware and software
initialization.
v Service Processor POST - Service processor conducts Power-on self-tests on its various work and code
areas.
v Service Processor Unattended Start Mode Checks - To assist fault recovery. If unattended start mode is
set, the service processor automatically reboots the system. The service processor does not wait for
user input or power-on command, but moves through the phase and into the bring-up phase. Access
the SMS menus or the service processor menus to reset the unattended start mode.
Standby Phase
The standby phase can be reached in either of the following ways:
v With the system off and power connected (the normal path), recognized by OK in the LCD display.
OR
v With the system on after an operating system fault, recognized by an 8-digit code in the LCD display.
In the standby phase, the service processor takes care of some automatic duties and is available for
menus operation. The service processor remains in the standby phase until a power-on request is
detected.
The standby phase components are as follows:
v Modem Configuration
The service processor configures the modem (if installed) so that incoming calls can be received, or
outgoing calls can be placed.
v Dial In
Monitor incoming phone line to answer calls, prompt for a password, verify the password, and remotely
display the standby menu. The remote session can be mirrored on the local HMC virtual terminal
window if the system is so equipped and if the user enables this function.
v Menus
64 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
The service processor menus are password-protected. Before you can access them, you need either
the general user-password or privileged-user password.
Service processor menus are available on ASCII terminals attached to the serial ports on the system,
and on terminal emulators. On HMC-managed systems, service processor menus are also available on
the HMC graphical user interface.
Bring-Up Phase
This phase is entered upon power-on, and exited upon loading of the operating system.
The bring-up phase components are as follows:
v Retry Request Check
The service processor checks to see if the previous boot attempt failed. If the specified number of
failures are detected, the service processor displays an error code and places an outgoing call to notify
an external party if the user has enabled this option.
v Dial Out
The service processor can dial a preprogrammed telephone number in the event of an IPL failure. The
service processor issues an error report with the last reported IPL status indicated and any other
available error information.
v Update Operator Panel
The service processor displays operator panel data on the HMC virtual terminal window if a remote
connection is active.
v Environmental Monitoring
The service processor provides expanded error recording and reporting.
v System Firmware Surveillance (Heartbeat Monitoring)
The service processor monitors and times the interval between system firmware heartbeats.
v Responding to System Processor Commands
The service processor responds to any command issued by the system processor.
Runtime Phase
This phase includes the tasks that the service processor performs during steady-state execution of the
operating system.
v Environmental Monitoring
The service processor monitors voltages, temperatures, and fan speeds (on some servers).
v Responding to System Processor Commands
The service processor responds to any command issued by the system processor.
v Run-Time Surveillance
If the device driver is installed and surveillance enabled, the service processor monitors the system
heartbeat. If the heartbeat times out, the service processor places an outgoing call. This is different from
the bring-up phase scenario, where the specified number of reboot attempts are made before placing an
outgoing call.
v HMC surveillance
On an HMC-managed system, the service processor monitors the communication link between the
managed system and the HMC. If the service processor detects that this communication link has been
broken, it will post an error to the operating system running on the managed system.
Chapter 4. Using the Service Processor 65
66 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Chapter 5. Using System Management Services
Use the system management services menus to view information about your system , and to perform
tasks such as setting a password, changing the boot list, and setting the network parameters.
Note: On some of the system management services (or service processor) screens, you will see the term
LPAR whidh is equivalent to the term logical partition. This system does not support logical
partitions.
To start the system management services, do the following:
1. For a partitioned system, use the Hardware Management Console for pSeries (HMC) to restart the
partition.
For a full system partition, restart the system.
2. For a partitioned system, watch the virtual terminal window on the HMC.
For a full system partition, watch the firmware console.
3. Look for the POST indicators memory, keyboard, network, scsi, speaker, which appear across the
bottom of the screen.
Press the numeric 1 key after the word keyboard appears, and before the word speaker appears.
After the system management services starts, the following screen displays:
Main Menu
1 Select Language
2 Change Password Options NOT available in LPAR mode
3 View Error Log
4 Setup Remote IPL (Initial Program Load)
5 Change SCSI Settings
6 Select Console NOT available in LPAR mode
7 Select Boot Options
------------------------------------------------------------------------------------------Navigation keys:
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
X = eXit System Management Services
Note: The System Management Services can also be started using the Service Processor Boot Mode
Menu. See page 39.
On all menus except the Main Menu, there are several navigation keys:
M Return to the main menu.
ESC Return to the previous menu.
X Exit the System Management Services and start the operating system.
If X is entered, you are asked to confirm your choice to exit the SMS menus and start the
operating system.
67
When there is more than one page of information to display, there are two additional navigation keys:
N Display the next page of the list.
P Display the previous page of the list.
Note: The lowercase navigation key has the same effect as the uppercase key that is shown on the
screen. For example, m or M returns you to the main menu.
On each menu screen, you are given the option of choosing a menu item and pressing enter (if
applicable), or selecting a navigation key.
68 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Select Language
Note: Your TTY must support the ISO-8859 character set to properly display languages other than
English.
This option allows you to change the language used by the text-based System Management Services
menus.
SELECT LANGUAGE
1. English
2. Francais
3. Deutsch
4. Italiano
5. Espanol
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Change Password Options
The Change Password Options menu enables you to select from password utilities.
Note: This option is not available when the system is booted in LPAR mode.
Password Utilities
1 Set Privileged-Access Password
2 Remove Privileged-Access Password
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Set Privileged-Access Password
The privileged-access password protects against the unauthorized starting of the system programs.
Note: If the privileged-access password has been enabled, you are asked for the privileged-access
password at startup every time you boot your system.
If you previously had set a privileged-access password and want to remove it, select Remove
Privileged-Access Password.
Chapter 5. Using System Management Services 69
View Error Log
Use this option to view or clear your system’s error log. A menu similar to the following displays when you
select this option.
Error Log
Entry 1. 01/04/96 12:13:22 25A80011 00-00
Entry 2. no error logged
1. Clear error log
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Date Time Error Code Location
Note: The time stamp in his error log is coordinated universal time (UTC), which is also referred to as
Greenwich mean time (GMT). Operating system error logs have more information available and can
time stamp with your local time.
70 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Setup Remote IPL (Initial Program Load)
This option allows you to enable and set up the remote startup capability of your system. A list of NIC
(network interface card) adapters in the system displays first. The following is an example of this screen.
NIC Adapters
1. 10/100 Mbps Ethernet PCI Adapt Integ: U0.1-P1/E1 00096baeac10
2. IBM 10/100/1000 Base-TX PCI Integ: U0.1-P1/E2 0009cbce0fde
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Device Slot Hardware Address
When an adapter is selected, the network parameters menu displays:
Network Parameters
10/100 Mbps Ethernet PCI Adapter II: U0.1-P1/E1
1. IP Parameters
2. Adapter Parameters
3. Ping Test
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Selecting the IP (Internet Protocol) parameters option displays the following menu:
IP Parameters
10/100 Mbps Ethernet PCI Adapter II: U0.1-P1/E1
1. Client IP Address [000.000.000.000]
2. Server IP Address [000.000.000.000]
3. Gateway IP Address [000.000.000.000]
4. Subnet Mask [255.255.255.000]
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
To change IP parameters, type the number of the parameters for which you want to change the value.
Entering IP parameters on this screen will automatically update the parameters on the ping test screen.
Attention: If the client system and the server are on the same subnet, set the gateway IP address to
[0.0.0.0].
Selecting Adapter Configuration allows the setting of the network speed, enabling or disabling spanning
tree, and setting the protocol as shown in the following example menu :
Chapter 5. Using System Management Services 71
Adapter Configuration
10/100 Mbps Ethernet PCI Adapter II: U0.1-P1/E1
1. Speed, Duplex
2. Spanning Tree Enabled
3. Protocol
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Selecting the Speed, Duplex option allows you to set the interface speed at which the card will run at half
versus full duplex. The current setting is indicated by ″<===″.
Adapter Configuration
10/100 Mbps Ethernet PCI Adapter II: U0.1-P1/E1
1. auto, auto
2. 10,half
3. 10,full
4. 100,half
5. 100,full
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Selecting the Spanning Tree Enabled menu allows you to enable or disable the spanning tree flag. If this
flag is enabled (because the network the system is being attached to supports spanning trees), the
firmware will impose a waiting period of 60 seconds before the adapter is allowed to communicate with the
network. If this flag is disabled, the network adapter will be able to access the network immediately after
the system is connected.
Spanning Tree Enabled
10/100 Mbps Ethernet PCI Adapter II: U0.1-P1/E1
1. Yes <===
2. No
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
The Protocol option allows you to set the appropriate protocol for your network as shown.
72 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Protocol
10/100 Mbps Ethernet PCI Adapter II: U0.1-P1/E1
1. Standard <===
2. IEEE802.3
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Select the ping test option from the network parameters menu to test an adapter’s network connection to
a remote system. After the ping test option is selected, the same series of screens will take you through
setting up the IP parameters and the adapter configuration before attempting the ping test.
Notes:
1. After the ping test is initiated, it may take 60 seconds or longer to return a result.
2. If the ping test passes or fails, the firmware will stop and wait for a key to be pressed before
continuing.
Change SCSI Settings
This option allows you to view and change the addresses of the SCSI controllers attached to your system.
SCSI Utilities
1. Hardware Spin Up Delay
2. Change SCSI Id
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Select Console
The Select Console Utility allows the user to select which console the user would like to use to display the
SMS menus. This selection is only for the SMS menus and does not affect the display used by the
operating system.
Follow the instructions that display on the screen. The firmware automatically returns to the SMS main
menu.
Note: This option is not available if an HMC is attached. A virtual terminal window on the HMC is the
default firmware console if an HMC is attached.
Chapter 5. Using System Management Services 73
Select Boot Options
Use this menu to view and set various options regarding the installation devices and boot devices.
1. Select Install or Boot a Device
2. Select Boot Devices
3. Multiboot Startup
-----------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
-----------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Option 1
Select Install or Boot a Device allows you to select a device to boot from or install the operating
system from. This selection is for the current boot only.
Option 2
Select Boot Devices allows you to set the boot list.
Option 3
Multiboot Startup toggles the multiboot startup flag, which controls whether the multiboot menu is
invoked automatically on startup.
74 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
If option 1 is selected, the following menu is displayed:
Select Device Type
1. Diskette
2. Tape
3. CD/DVD
4. IDE
5. Hard Drive
6. Network
7. None
8. List All Devices
-----------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
-----------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
If a device is selected that does not reside in the system, a menu with the following message displays:
.---------------------------------------------------------.
| THE SELECTED DEVICES WERE NOT DETECTED IN THE SYSTEM ! |
| Press any key to continue. |
`---------------------------------------------------------’
If hard drive is selected, the following menu displays:
Select Hard Drive Type
1. SCSI
2. SSA
3. SAN
4. None
5. List All Devices
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Chapter 5. Using System Management Services
75
If List All Devices is selected, a menu similar to the following displays, depending on the devices that are
installed in the system:
Select Device
Device Current Device
Number Position Name
1. 1 SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A8,0)
2. - SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A9,0)
3. - SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-Aa,0)
4. None
5. List all devices
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
The appropriate device can then be selected for this boot or installation.
When a device is selected for installing the operating system, or to boot from, the Select Task menu allows
you to get more information about the device, or to boot from that device in normal mode or service mode.
The following is an example of this menu.
Select Task
SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A8,0)
1. Information
2. Normal Mode Boot
3. Service Mode Boot
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
If either Normal Mode Boot or Service Mode Boot is selected, the next screen will ask, ″Are you sure?″.
If you answer yes, the device will be booted in the appropriate mode. If you answer no, the firmware will
return to the Select Task menu.
76 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Select Boot Devices
Select this option to view and change the customized boot list, which is the sequence of devices read at
startup.
Configure Boot Device Order
1. Select 1st Boot Device
2. Select 2nd Boot Device
3. Select 3rd Boot Device
4. Select 4th Boot Device
5. Select 5th Boot Device
6. Display Current Setting
7. Restore Default Setting
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
When any of the options 1-5 is selected, the Device Type screen will be displayed, which will be similar to
the following.
Select Device Type
1. Diskette
2. Tape
3. CD/DVD
4. IDE
5. Hard Drive
6. Network
7. None
8. List All Devices
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Chapter 5. Using System Management Services
77
When a device type is selected, such as item 1, a Select Task menu will be displayed. The following is an
example of that menu for a hard disk.
Select Task
SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A8,0)
1. Information
2. Set Boot Sequence: Configure as 1st Boot Device
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Selecting Information will display a menu similar to the following for a hard disk.
Device Information
/pci@3fffdf0a000/pci@2,4/scsi@1/sd@8,0
DEVICE : SCSI 18200 MB Harddisk ( loc=U0.1-P2/Z1-A8,0)
NAME : sd
DEVICE-TYPE : block
: (Integrated) (Bootable)
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
The Set Boot Sequence option allows you to set the location of the device in the boot list.
78 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
Display Current Settings
This option displays the current setting of the customized boot list. An example of this menu, with one
device in the boot list, follows.
Current Boot Sequence
1. SCSI 18200 MB Harddisk (loc=U0.1-P1/Z1-A8,0)
2. None
3. None
4. None
5. None
------------------------------------------------------------------------------------------Navigation keys:
M = return to main menu
ESC key = return to previous screen X = eXit System Management Services
------------------------------------------------------------------------------------------Type the number of the menu item and press Enter or Select a Navigation key: _
Restore Default Settings
This option restores the boot list to the default boot list. The default boot list will vary depending on the
devices that are installed in the system.
The default boot list is:
1. Primary diskette drive (if installed)
2. CD-ROM drive (if installed)
3. Tape drive (in installed)
4. Hard disk drive (if installed)
5. Network adapter
Chapter 5. Using System Management Services 79
Multiboot Startup
Multiboot Startup toggles the multiboot startup flag, which controls whether the multiboot menu is invoked
automatically on startup.
Exiting System Management Services
After you have finished using the system management services, type x (for exit) to boot your system.
80 pSeries 610 Model 6C3 and Model 6E3 User’s Guide
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