IBM Power Systems EMX0 PCIe Gen3, Power Systems 9008-22L, Power Systems 9223-22H, Power Systems 9009-22A User Manual

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Power Systems

Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

IBM

Power Systems

Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

IBM

Note

Before using this information and the product it supports, read the information in “Safety notices” on page v, “Notices” on page 57, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide, Z125–5823.

This edition applies to IBM Power Systems servers that contain the POWER8 processor and to all associated models.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Safety notices ................................. v

Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer ....... 1

Removing and replacing the chassis management card in the EMX0 PCIe3 expansion drawer ........ 1

Preparing the system to remove and replace the chassis management card from the EMX0 PCIe3 expansion

drawer .................................... 1

Removing the chassis management card from the EMX0 PCIe3 expansion drawer ........... 3

Replacing the chassis management card in the EMX0 PCIe3 expansion drawer ............ 5

Preparing the system for operation after removing and replacing the chassis management card in the EMX0

PCIe3 expansion drawer .............................. 6

Common procedures for removing or replacing the chassis management card ..... 9

Before you begin .................................. 9

Control panel LEDs................................. 12

Enabling enclosure or server indicators with the ASMI ..................... 13

Starting the system or logical partition .......................... 13

Starting a system that is not managed by an HMC ..................... 13

Starting a system by using the control panel ...................... 14

Starting a system by using the ASMI ......................... 15

Starting a system or logical partition by using the HMC ................... 15

Starting a system or logical partition by using the HMC Classic or HMC Enhanced interface ...... 15

Starting a system or logical partition by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC

Enhanced+ interface .............................. 16

Starting an IBM PowerKVM system .......................... 16

Stopping a system or logical partition .......................... 17

Stopping a system that is not managed by an HMC ..................... 17

Stopping a system by using the control panel ...................... 17

Stopping a system by using the ASMI ........................ 17

Stopping a system by using the HMC ......................... 18

Stopping a system by using the HMC Classic or HMC Enhanced interface ............ 18

Stopping a system by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface .. 18

Stopping an IBM PowerKVM system .......................... 19

Installing or replacing a part with an HMC......................... 19

Installing a part by using the HMC .......................... 19

Removing a part by using the HMC .......................... 20

Repairing a part by using the HMC .......................... 21

Verifying the installed part .............................. 21

Verifying a part by using the operating system or VIOS ................... 22

Verifying an installed feature or replaced part by using an AIX system or logical partition ....... 22

Verifying an installed feature by using the AIX operating system .............. 22

Verifying a replaced part by using the AIX operating system ................ 22

Verifying the installed part by using an IBM i system or logical partition ............. 24

Verifying an installed part by using a Linux system or logical partition ............. 25

Verifying an installed part by using stand-alone diagnostics ................. 25

Verifying an installed part or replaced part on a system or logical partition by using Virtual I/O Server tools 26

Verifying an installed part by using VIOS ...................... 26

Verify the replacement part by using VIOS ...................... 27

Verifying the installed part by using the HMC....................... 29

Viewing serviceable events by using the HMC...................... 29

Verifying a repair ................................. 30

Verifying the repair in AIX ............................. 31

Verifying a repair by using an IBM i system or logical partition ................. 34

Verifying the repair in Linux ............................ 35

Verifying the repair on an IBM PowerKVM system ..................... 35

Verifying the repair from the management console ..................... 36

Closing a service call ................................ 37

Closing a service call by using AIX or Linux ....................... 41

Closing a service call by using IBM PowerKVM ...................... 44

Closing a service call by using Integrated Virtualization Manager ................ 44

Activating and deactivating LEDs ............................ 47

Deactivating a system attention LED or partition LED by using the management console ........ 48

Activating or deactivating an identify LED by using the management console ............ 49

Deactivating a system attention LED or logical partition LED by using the Advanced System Management

Interface ................................... 50

Activating or deactivating an identify LED by using the Advanced System Management Interface ..... 50

Enabling enclosure indicators ............................. 51

Deactivating an identify LED ............................. 51

Deactivating a system attention LED by using the operating system or VIOS tools .......... 51

Deactivating the indicator light for a part by using AIX diagnostics .............. 51

Deactivating the indicator light by using the IBM i operating system .............. 51

Deactivating the indicator light by using the Linux operating system .............. 52

Deactivating the indicator light for a part by using the VIOS tools ............... 52

Deactivating a system attention LED by using the ASMI ................... 53

Deactivating the identify LED by using the ASMI when you know the location code ......... 53

Deactivating the identify LED by using the ASMI when you do not know the location code ...... 53

Deactivating a check log indicator (system information indicator) by using the ASMI......... 53

Deactivating LEDs by using the HMC ......................... 54

Deactivating a system attention LED or partition LED by using the HMC ............ 54

Deactivating an identify LED for a FRU by using the HMC ................. 55

Deactivating an identify LED for an enclosure by using the HMC ............... 55

Notices ................................... 57

Trademarks ................................... 59

Electronic emission notices .............................. 59

Class A Notices ................................. 59

Class B Notices ................................. 63

Terms and conditions ................................ 67

iv Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Safety notices

Safety notices may be printed throughout this guide:

v DANGER notices call attention to a situation that is potentially lethal or extremely hazardous to

people.

v CAUTION notices call attention to a situation that is potentially hazardous to people because of some

existing condition.

v Attention notices call attention to the possibility of damage to a program, device, system, or data.

World Trade safety information

Several countries require the safety information contained in product publications to be presented in their

national languages. If this requirement applies to your country, safety information documentation is

included in the publications package (such as in printed documentation, on DVD, or as part of the

product) shipped with the product. The documentation contains the safety information in your national

language with references to the U.S. English source. Before using a U.S. English publication to install,

operate, or service this product, you must first become familiar with the related safety information

documentation. You should also refer to the safety information documentation any time you do not

clearly understand any safety information in the U.S. English publications.

Replacement or additional copies of safety information documentation can be obtained by calling the IBM

Hotline at 1-800-300-8751.

German safety information

Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der

Bildschirmarbeitsverordnung geeignet.

Laser safety information

IBM®servers can use I/O cards or features that are fiber-optic based and that utilize lasers or LEDs.

Laser compliance

IBM servers may be installed inside or outside of an IT equipment rack.

DANGER

When working on or around the system, observe the following precautions:

Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: v If IBM supplied the power cord(s), connect power to this unit only with the IBM provided power

cord. Do not use the IBM provided power cord for any other product.

v Do not open or service any power supply assembly. v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration

of this product during an electrical storm.

v The product might be equipped with multiple power cords. To remove all hazardous voltages,

disconnect all power cords.

v Connect all power cords to a properly wired and grounded electrical outlet. Ensure that the outlet

supplies proper voltage and phase rotation according to the system rating plate.

v Connect any equipment that will be attached to this product to properly wired outlets. v When possible, use one hand only to connect or disconnect signal cables. v Never turn on any equipment when there is evidence of fire, water, or structural damage. v Do not attempt to switch on power to the machine until all possible unsafe conditions are

corrected.

v Assume that an electrical safety hazard is present. Perform all continuity, grounding, and power

checks specified during the subsystem installation procedures to ensure that the machine meets safety requirements.

v Do not continue with the inspection if any unsafe conditions are present. v Disconnect the attached power cords, telecommunications systems, networks, and modems before

you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following procedures when installing, moving,

or opening covers on this product or attached devices. To Disconnect:

1. Turn off everything (unless instructed otherwise).

2. Remove the power cords from the outlets.

3. Remove the signal cables from the connectors.

4. Remove all cables from the devices.

To Connect:

1. Turn off everything (unless instructed otherwise).

2. Attach all cables to the devices.

3. Attach the signal cables to the connectors.

4. Attach the power cords to the outlets.

5. Turn on the devices.

Sharp edges, corners and joints may be present in and around the system. Use care when handling equipment to avoid cuts, scrapes and pinching.

(D005)

(R001 part 1 of 2):

DANGER: Observe the following precautions when working on or around your IT rack system:

v Heavy equipment–personal injury or equipment damage might result if mishandled. v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices

in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinet.

vi Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

v Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top of

rack-mounted devices.

v Each rack cabinet might have more than one power cord. Be sure to disconnect all power cords in the

rack cabinet when directed to disconnect power during servicing.

v Connect all devices installed in a rack cabinet to power devices installed in the same rack cabinet. Do

not plug a power cord from a device installed in one rack cabinet into a power device installed in a different rack cabinet.

v An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the

system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.

(R001 part 2 of 2):

CAUTION:

v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the

manufacturer's recommended ambient temperature for all your rack-mounted devices.

v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked

or reduced on any side, front, or back of a unit used for air flow through the unit.

v Consideration should be given to the connection of the equipment to the supply circuit so that

overloading of the circuits does not compromise the supply wiring or overcurrent protection. To provide the correct power connection to a rack, refer to the rating labels located on the equipment in the rack to determine the total power requirement of the supply circuit.

v (For sliding drawers.) Do not pull out or install any drawer or feature if the rack stabilizer brackets are

not attached to the rack. Do not pull out more than one drawer at a time. The rack might become unstable if you pull out more than one drawer at a time.

v (For fixed drawers.) This drawer is a fixed drawer and must not be moved for servicing unless specified

by the manufacturer. Attempting to move the drawer partially or completely out of the rack might cause the rack to become unstable or cause the drawer to fall out of the rack.

Safety notices vii

CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building.

v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack

cabinet. When possible, restore the rack cabinet to the configuration of the rack cabinet as you received it. If this configuration is not known, you must observe the following precautions:

– Remove all devices in the 32U position (compliance ID RACK-001 or 22U (compliance ID RR001)

and above. – Ensure that the heaviest devices are installed in the bottom of the rack cabinet. – Ensure that there are little-to-no empty U-levels between devices installed in the rack cabinet

below the 32U (compliance ID RACK-001 or 22U (compliance ID RR001) level, unless the

received configuration specifically allowed it.

v If the rack cabinet you are relocating is part of a suite of rack cabinets, detach the rack cabinet from

the suite.

v If the rack cabinet you are relocating was supplied with removable outriggers they must be

reinstalled before the cabinet is relocated.

v Inspect the route that you plan to take to eliminate potential hazards. v Verify that the route that you choose can support the weight of the loaded rack cabinet. Refer to the

documentation that comes with your rack cabinet for the weight of a loaded rack cabinet.

v Verify that all door openings are at least 760 x 230 mm (30 x 80 in.). v Ensure that all devices, shelves, drawers, doors, and cables are secure. v Ensure that the four leveling pads are raised to their highest position. v Ensure that there is no stabilizer bracket installed on the rack cabinet during movement. v Do not use a ramp inclined at more than 10 degrees. v When the rack cabinet is in the new location, complete the following steps:

– Lower the four leveling pads. – Install stabilizer brackets on the rack cabinet. – If you removed any devices from the rack cabinet, repopulate the rack cabinet from the lowest

position to the highest position.

v If a long-distance relocation is required, restore the rack cabinet to the configuration of the rack

cabinet as you received it. Pack the rack cabinet in the original packaging material, or equivalent. Also lower the leveling pads to raise the casters off of the pallet and bolt the rack cabinet to the pallet.

(R002)

(L001)

DANGER: Hazardous voltage, current, or energy levels are present inside any component that has this

label attached. Do not open any cover or barrier that contains this label. (L001)

(L002)

viii Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

DANGER: Rack-mounted devices are not to be used as shelves or work spaces. (L002)

1 2

(L003)

Safety notices ix

DANGER: Multiple power cords. The product might be equipped with multiple power cords. To remove all hazardous voltages, disconnect all power cords. (L003)

(L007)

CAUTION: A hot surface nearby. (L007)

(L008)

x Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

CAUTION: Hazardous moving parts nearby. (L008)

All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in compliance with IEC 60825 as a class 1 laser product. Consult the label on each part for laser certification numbers and approval information.

CAUTION: This product might contain one or more of the following devices: CD-ROM drive, DVD-ROM drive, DVD-RAM drive, or laser module, which are Class 1 laser products. Note the following information:

v Do not remove the covers. Removing the covers of the laser product could result in exposure to

hazardous laser radiation. There are no serviceable parts inside the device.

v Use of the controls or adjustments or performance of procedures other than those specified herein

might result in hazardous radiation exposure.

(C026)

CAUTION: Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than Class 1 power levels. For this reason, never look into the end of an optical fiber cable or open receptacle. Although shining light into one end and looking into the other end of a disconnected optical fiber to verify the continuity of optic fibers many not injure the eye, this procedure is potentially dangerous. Therefore, verifying the continuity of optical fibers by shining light into one end and looking at the other end is not recommended. To verify continuity of a fiber optic cable, use an optical light source and power meter. (C027)

CAUTION: This product contains a Class 1M laser. Do not view directly with optical instruments. (C028)

CAUTION: Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following information: laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. (C030)

CAUTION: The battery contains lithium. To avoid possible explosion, do not burn or charge the battery.

Do Not:

v ___ Throw or immerse into water v ___ Heat to more than 100°C (212°F) v ___ Repair or disassemble

Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (C003)

Safety notices xi

(C048) CAUTION regarding IBM provided VENDOR LIFT TOOL:

v Operation of LIFT TOOL by authorized personnel only. v LIFT TOOL intended for use to assist, lift, install, remove units (load) up into rack elevations. It is

not to be used loaded transporting over major ramps nor as a replacement for such designated tools like pallet jacks, walkies, fork trucks and such related relocation practices. When this is not practicable, specially trained persons or services must be used (for instance, riggers or movers).

v Read and completely understand the contents of LIFT TOOL operator's manual before using.

Failure to read, understand, obey safety rules, and follow instructions may result in property damage and/or personal injury. If there are questions, contact the vendor's service and support. Local paper manual must remain with machine in provided storage sleeve area. Latest revision manual available on vendor's web site.

v Test verify stabilizer brake function before each use. Do not over-force moving or rolling the LIFT

TOOL with stabilizer brake engaged.

v Do not move LIFT TOOL while platform is raised, except for minor positioning. v Do not exceed rated load capacity. See LOAD CAPACITY CHART regarding maximum loads at

center versus edge of extended platform.

v Only raise load if properly centered on platform. Do not place more than 200 lb (91 kg) on edge of

sliding platform shelf also considering the load's center of mass/gravity (CoG).

v Do not corner load the platform tilt riser accessory option. Secure platform riser tilt option to main

shelf in all four (4x) locations with provided hardware only, prior to use. Load objects are designed to slide on/off smooth platforms without appreciable force, so take care not to push or lean. Keep riser tilt option flat at all times except for final minor adjustment when needed.

v Do not stand under overhanging load. v Do not use on uneven surface, incline or decline (major ramps). v Do not stack loads. v Do not operate while under the influence of drugs or alcohol. v Do not support ladder against LIFT TOOL. v Tipping hazard. Do not push or lean against load with raised platform. v Do not use as a personnel lifting platform or step. No riders. v Do not stand on any part of lift. Not a step. v Do not climb on mast. v Do not operate a damaged or malfunctioning LIFT TOOL machine. v Crush and pinch point hazard below platform. Only lower load in areas clear of personnel and

obstructions. Keep hands and feet clear during operation.

v No Forks. Never lift or move bare LIFT TOOL MACHINE with pallet truck, jack or fork lift. v Mast extends higher than platform. Be aware of ceiling height, cable trays, sprinklers, lights, and

other overhead objects.

v Do not leave LIFT TOOL machine unattended with an elevated load. v Watch and keep hands, fingers, and clothing clear when equipment is in motion. v Turn Winch with hand power only. If winch handle cannot be cranked easily with one hand, it is

probably over-loaded. Do not continue to turn winch past top or bottom of platform travel. Excessive unwinding will detach handle and damage cable. Always hold handle when lowering, unwinding. Always assure self that winch is holding load before releasing winch handle.

v A winch accident could cause serious injury. Not for moving humans. Make certain clicking sound

is heard as the equipment is being raised. Be sure winch is locked in position before releasing handle. Read instruction page before operating this winch. Never allow winch to unwind freely. Freewheeling will cause uneven cable wrapping around winch drum, damage cable, and may cause serious injury. (C048)

xii Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Power and cabling information for NEBS (Network Equipment-Building System) GR-1089-CORE

The following comments apply to the IBM servers that have been designated as conforming to NEBS (Network Equipment-Building System) GR-1089-CORE:

The equipment is suitable for installation in the following:

v Network telecommunications facilities v Locations where the NEC (National Electrical Code) applies

The intrabuilding ports of this equipment are suitable for connection to intrabuilding or unexposed wiring or cabling only. The intrabuilding ports of this equipment must not be metallically connected to the interfaces that connect to the OSP (outside plant) or its wiring. These interfaces are designed for use as intrabuilding interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE) and require isolation from the exposed OSP cabling. The addition of primary protectors is not sufficient protection to connect these interfaces metallically to OSP wiring.

Note: All Ethernet cables must be shielded and grounded at both ends.

The ac-powered system does not require the use of an external surge protection device (SPD).

The dc-powered system employs an isolated DC return (DC-I) design. The DC battery return terminal shall not be connected to the chassis or frame ground.

The dc-powered system is intended to be installed in a common bonding network (CBN) as described in GR-1089-CORE.

Safety notices xiii

xiv Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Learn how to remove, and replace a chassis management card in the EMX0 PCIe Gen3 I/O expansion drawer (EMX0 PCIe3 expansion drawer).

The following procedures describe the removal and replacement of the chassis management card. Replacing this field-replaceable unit (FRU) must be completed by an authorized service representative.

Removing and replacing the chassis management card in the EMX0 PCIe3 expansion drawer

Learn how to remove and replace the chassis management card in the EMX0 PCIe3 expansion drawer.

If your system is managed by the Hardware Management Console (HMC), use the HMC to repair a part in the system. For instructions, see “Repairing a part by using the HMC” on page 21.

If you do not have an HMC, complete the following steps to prepare the system to remove the chassis management card:

1. “Preparing the system to remove and replace the chassis management card from the EMX0 PCIe3

expansion drawer”

2. “Removing the chassis management card from the EMX0 PCIe3 expansion drawer” on page 3

3. “Replacing the chassis management card in the EMX0 PCIe3 expansion drawer” on page 5

4. “Preparing the system for operation after removing and replacing the chassis management card in the

EMX0 PCIe3 expansion drawer” on page 6

Preparing the system to remove and replace the chassis management card from the EMX0 PCIe3 expansion drawer

To prepare the system to remove and replace the chassis management card in the EMX0 PCIe3 expansion drawer, complete the steps in this procedure.

Procedure

1. Identify the system that you are working on. For instructions, see “Control panel LEDs” on page 12

and Enabling enclosure or server indicators with the ASMI.

2. Complete the prerequisite tasks. For instructions, see “Before you begin” on page 9.

3. Stop the system and the EMX0 PCIe3 expansion drawer. When you stop the system, the EMX0 PCIe3

expansion drawer powers off automatically. For instructions, see “Stopping a system or logical partition” on page 17.

4. Remove the front cover by removing the screws (B) and then pulling the front cover (A) away from

the EMX0 PCIe3 expansion drawer by using your fingers. See Figure 1 on page 2.

P8EGT510-0

Figure 1. Removing the front cover

P8EGT504-0

5. Attach the electrostatic discharge (ESD) wrist strap. Your system has an ESD jack. Plug the ESD wrist

strap into the ESD jack that is located at the front of the system. See Figure 2.

Figure 2. Attaching the ESD wrist strap to the front ESD jack

2 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Removing the chassis management card from the EMX0 PCIe3

P8ECR700-0

A B

expansion drawer

To remove the chassis management card from the EMX0 PCIe3 expansion drawer, complete the steps in this procedure.

Procedure

1. Ensure that you have the electrostatic discharge (ESD) wrist strap attached. If not, attach it now.

2. Ensure that the power supplies of the EMX0 PCIe3 expansion drawer are in standby. A power supply

is in standby when the input power LED (A) is on solid and the output power LED (B) is flashing. See Figure 3.

Note: Fans continue to operate while the power supplies of the EMX0 PCIe3 expansion drawer are in standby.

Figure 3. Power supply LEDs of an EMX0 PCIe3 expansion drawer

3. Disconnect the power cord from the power supply by pulling the power cord (A) out of the power

supply (C) in the direction shown in Figure 4 on page 4. Repeat this step for the remaining power supply. Both power cords must be disconnected before you continue with the next step.

Chassis management card 3

P8EH3501-1

Figure 4. Disconnecting the power cord from a power supply in the EMX0 PCIe3 expansion drawer

P8EH5501-1

4. Grasp the end of the latching handle (A) and press it down to unlock the chassis management card.

See Figure 5.

5. Using your hand to support the bottom of the chassis management card, slide it out of the backplane.

See Figure 5.

Figure 5. Removing the chassis management card

6. Place the chassis management card on an electrostatic discharge (ESD) surface.

4 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Replacing the chassis management card in the EMX0 PCIe3 expansion

P8EH5502-1

drawer

To replace the chassis management card in the EMX0 PCIe3 expansion drawer, complete the steps in this procedure.

Procedure

1. Ensure that you have the electrostatic discharge (ESD) wrist strap attached. If not, attach it now.

2. Slide the chassis management card completely into the slot and push the lever (A) up to secure the

card. See Figure 6.

Figure 6. Replacing the chassis management card

3. Connect the power cord (A) to the power supply (C), as shown in Figure 7 on page 6. Repeat this step

for the remaining power supply.

Chassis management card 5

P8EH3504-1

Figure 7. Connecting the power cord to the power supply in the EMX0 PCIe3 expansion drawer

P8ECR700-0

A B

Preparing the system for operation after removing and replacing the chassis management card in the EMX0 PCIe3 expansion drawer

To prepare the system for operation after removing and replacing the chassis management card in the EMX0 PCIe3 expansion drawer, complete the steps in this procedure.

Procedure

1. Ensure the input power LED (A) on the power supplies is on. See Figure 8.

Figure 8. Verifying the power supply LEDs are on

6 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

2. Replace the front cover (A) by pressing the cover onto the locating pins (B). If the cover had screws

P8EGT511-0

Figure 9. Replacing the front cover

Note: You might need to remove the service information card before you replace the cover. Then, after the cover is on you can reinsert the service information card.

3. Start the system and the EMX0 PCIe3 expansion drawer. When you start the system, the EMX0 PCIe3

expansion drawer powers on automatically. For instructions, see “Starting the system or logical partition” on page 13.

4. Verify the installed part.

v If you replaced the part because of a service action, verify the installed part. For instructions, see

Verifying a repair.

v If you installed the part for any other reason, verify the installed part. For instructions, see

“Verifying the installed part” on page 21.

Chassis management card 7

8 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Common procedures for removing or replacing the chassis management card

This section contains all the common procedures that are related to installing, removing, and replacing features.

Before you begin

Observe these precautions when you are installing, removing, or replacing features and parts.

These precautions are intended to create a safe environment to service your system and do not provide steps for servicing your system. The installation, removal, and replacement procedures provide the step-by-step processes required to service your system.

DANGER

When working on or around the system, observe the following precautions:

cord. Do not use the IBM provided power cord for any other product.

v Do not open or service any power supply assembly. v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration

of this product during an electrical storm.

v The product might be equipped with multiple power cords. To remove all hazardous voltages,

disconnect all power cords.

v Connect all power cords to a properly wired and grounded electrical outlet. Ensure that the outlet

supplies proper voltage and phase rotation according to the system rating plate.

corrected.

v Assume that an electrical safety hazard is present. Perform all continuity, grounding, and power

checks specified during the subsystem installation procedures to ensure that the machine meets safety requirements.

v Do not continue with the inspection if any unsafe conditions are present. v Disconnect the attached power cords, telecommunications systems, networks, and modems before

you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following procedures when installing, moving,

or opening covers on this product or attached devices. To Disconnect:

1. Turn off everything (unless instructed otherwise).

2. Remove the power cords from the outlets.

3. Remove the signal cables from the connectors.

4. Remove all cables from the devices.

To Connect:

1. Turn off everything (unless instructed otherwise).

2. Attach all cables to the devices.

3. Attach the signal cables to the connectors.

4. Attach the power cords to the outlets.

5. Turn on the devices.

Sharp edges, corners and joints may be present in and around the system. Use care when handling equipment to avoid cuts, scrapes and pinching.

(D005)

(R001 part 1 of 2):

DANGER: Observe the following precautions when working on or around your IT rack system:

in the bottom of the rack cabinet. Always install servers and optional devices starting from the bottom of the rack cabinet.

10 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

v Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top of

rack-mounted devices.

v Each rack cabinet might have more than one power cord. Be sure to disconnect all power cords in the

rack cabinet when directed to disconnect power during servicing.

v Connect all devices installed in a rack cabinet to power devices installed in the same rack cabinet. Do

not plug a power cord from a device installed in one rack cabinet into a power device installed in a

different rack cabinet.

v An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the

system or the devices that attach to the system. It is the responsibility of the customer to ensure that

the outlet is correctly wired and grounded to prevent an electrical shock.

(R001 part 2 of 2):

CAUTION:

v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the

manufacturer's recommended ambient temperature for all your rack-mounted devices.

v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked

or reduced on any side, front, or back of a unit used for air flow through the unit.

v Consideration should be given to the connection of the equipment to the supply circuit so that

overloading of the circuits does not compromise the supply wiring or overcurrent protection. To

provide the correct power connection to a rack, refer to the rating labels located on the equipment in

the rack to determine the total power requirement of the supply circuit.

v (For sliding drawers.) Do not pull out or install any drawer or feature if the rack stabilizer brackets are

not attached to the rack. Do not pull out more than one drawer at a time. The rack might become

unstable if you pull out more than one drawer at a time.

v (For fixed drawers.) This drawer is a fixed drawer and must not be moved for servicing unless specified

by the manufacturer. Attempting to move the drawer partially or completely out of the rack might

cause the rack to become unstable or cause the drawer to fall out of the rack.

Before you begin a replacement or installation procedure, perform these tasks:

1. If you are installing a new feature, ensure that you have the software required to support the new

feature. See IBM Prerequisite.

2. If you are performing an installation or replacement procedure that might put your data at risk,

ensure, wherever possible, that you have a current backup of your system or logical partition (including operating systems, licensed programs, and data).

3. Review the installation or replacement procedure for the feature or part.

4. Note the significance of color on your system.

Common procedures for removing or replacing the chassis management card 11

Blue or terra-cotta on a part of the hardware indicates a touch point where you can grip the hardware

A B C D E

H I

FrontView

TopView

P8HB5500-1

to remove it from or install it in the system, open or close a latch, and so on. Terra-cotta might also indicate that the part can be removed and replaced with the system or logical partition power on.

5. Ensure that you have access to a medium flat-blade screwdriver, a Phillips screwdriver, and a pair of

scissors.

6. If parts are incorrect, missing, or visibly damaged, do the following:

v If you are replacing a part, contact the provider of your parts or next level of support. v If you are installing a feature, contact one of the following service organizations:

– The provider of your parts or next level of support. – In the United States, the IBM Rochester Manufacturing Automated Information Line (R–MAIL)

at 1–800–300–8751.

In countries and regions outside of the United States, use the following website to locate your service and support telephone numbers:

http://www.ibm.com/planetwide

7. If you encounter difficulties during the installation, contact your service provider, your IBM reseller,

or your next level of support.

8. If you are installing new hardware in a logical partition, you need to understand and plan for the

implications of partitioning your system. For information, see Logical Partitioning.

Control panel LEDs

Use this information as a guide to the control panel LEDs and buttons.

Use Figure 10 with the control panel LED descriptions to understand the system status that is indicated by the control panel.

Figure 10. Control panel LEDs

Control panel LEDs and descriptions:

12 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

v A: Power-on button

– A constant light indicates full system power to the unit.

– A flashing light indicates standby power to the unit.

– There is approximately a 30-second transition period from the time the power-on button is pressed

to when the power LED goes from flashing to solid. During the transition period, the LED might flash faster.

v B: Enclosure identify light

– A constant light indicates the identify state, which is used to identify a part.

– No light indicates that the system is operating normally.

v C: Check log light

– No light indicates that the system is operating normally.

– Light on indicates that the system requires attention.

v D: Enclosure fault light

– A constant light indicates a fault in the system unit.

– No light indicates that the system is operating normally.

v E: Eject button v F: Function/Data display v G: Pinhole reset button v H: Decrement button v I: Enter button v J: Increment button

Enabling enclosure or server indicators with the ASMI

Find out how to enable enclosure or server indicators by using the Advanced System Management Interface (ASMI).

To perform this operation, you must have one of the following authority levels:

v Administrator v Authorized service provider

To enable the enclosure or server indicator states, complete the following steps:

1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.

2. In the navigation area, expand System Configuration > Service Indicators > Enclosure Indicators. A

list of enclosures is displayed.

3. Select the enclosure and click Continue. A list of location codes is displayed. Alternatively, you can

click Indicators by Location Code and type the location code in the Location code field.

4. In the Identify indicator status field, select Identify.

5. To save the changes made to the state of an indicator, click Save settings.

Starting the system or logical partition

Learn how to start a system or logical partition after performing a service action or system upgrade.

Starting a system that is not managed by an HMC

You can use the power button or the Advanced System Management Interface (ASMI) to start a system that is not managed by a Hardware Management Console (HMC).

Common procedures for removing or replacing the chassis management card 13

Starting a system by using the control panel

A B C D E

H I

FrontView

TopView

P8HB5500-1

You can use the power button on the control panel to start a system that is not managed by a Hardware Management Console (HMC).

To start a system by using the control panel, complete the following steps:

1. Open the front rack door, if necessary.

2. Before you press the power button on the control panel, ensure that power is connected to the system

unit as follows:

v All system power cables are connected to a power source. v The power LED, as shown in the following figure, is slowly flashing. v The top of the display, as shown in the following figure, shows 01 V=F.

3. Press the power button (A), as shown in the following figure, on the control panel.

Figure 11. Control panel

v A: Power-on button

– A constant light indicates full system power to the unit. – A flashing light indicates standby power to the unit. – There is approximately a 30-second transition period from the time the power-on button is

pressed to when the power LED goes from flashing to solid. During the transition period, the LED might flash faster.

v B: Enclosure identify light

– A constant light indicates the identify state, which is used to identify a part. – No light indicates that the system is operating normally.

v C: System information light

– No light indicates that the system is operating normally. – Light on indicates that the system requires attention.

v D: Enclosure fault roll-up light

14 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

– A constant light indicates a fault in the enclosure. – No light indicates that the system is operating normally.

v E: Eject button v F: Function/Data display v G: Pinhole reset button v H: Decrement button v I: Enter button v J: Increment button

4. Observe the following aspects after pressing the power button:

v The power-on light begins to flash faster. v The system cooling fans are activated after approximately 30 seconds and begin to accelerate to

operating speed.

v Progress indicators, also referred to as checkpoints, appear on the control panel display while the

system is being started. The power-on light on the control panel stops flashing and remains on, indicating that the system power is on.

Tip: If pressing the power button does not start the system, then contact your next level of support or your service provider.

Starting a system by using the ASMI

You can use the Advanced System Management Interface (ASMI) to start a system that is not managed by a Hardware Management Console (HMC).

To start a system by using the ASMI, complete the following steps:

1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.

2. In the navigation area, click Power/Restart Control > Power On/Off System. The power state of the

system is displayed.

3. Specify the settings as required and click Save setting and power on.

Starting a system or logical partition by using the HMC

You can use the Hardware Management Console (HMC) to start the system or logical partition after the required cables are installed and the power cables are connected to a power source.

Starting a system or logical partition by using the HMC Classic or HMC Enhanced interface

Learn how to start a system or logical partition by using the HMC Classic or HMC Enhanced interface.

To start the system by using the HMC Classic or HMC Enhanced interface, complete the following steps:

1. Verify that the logical partition start policy is set to User-Initiated by completing the following steps: a. In the navigation area, expand Systems Management > Servers. b. In the content pane, select the managed system. c. In the Tasks area, click Properties. d. Click the Power-On Parameters tab. Ensure that the Partition start policy field is set to

User-Initiated.

2. Power on the managed system by completing the following steps: a. In the navigation area, expand Systems Management > Servers. b. In the content pane, select the managed system. c. Click Operations > Power on. d. Select the power-on option and click OK.

Common procedures for removing or replacing the chassis management card 15

Starting a system or logical partition by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface

Learn how to start a system or logical partition by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface.

To start a system or logical partition by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface, complete the following steps:

1. To power on the managed system, complete the following steps:

a. In the navigation area, click the Resources icon , and then click All Systems. b. Select the system that you want to power on. c. In the content pane, click Actions > View All Actions > Power On. d. Click OK.

2. To activate a logical partition, complete the following steps:

a. In the navigation area, click the Resources icon , and then click All Partitions. b. Click the logical partition name that you want to activate. c. In the navigation area, click Partition Actions > Operations > Activate. d. Click OK.

3. To activate a logical partition for a specific system, complete the following steps:

a. In the navigation area, click the Resources icon , and then click All Systems. b. Click the system name in which you want to activate the logical partition. c. In the navigation area, click Partitions > View Partitions. d. Select logical partitions that you want to activate. e. In the content pane, click Actions > Activate. f. Click OK.

4. To verify that the logical partition start policy is set to User-Initiated, complete the following steps:

a. In the navigation area, click the Resources icon , and then click All Systems. b. Click the system name to view details. c. In the navigation area, click Properties > Other Properties. d. Click the Power-On Parameters tab. Ensure that the Partition start policy field is set to

User-Initiated.

Starting an IBM PowerKVM system

You can use the Intelligent Platform Management Interface (IPMI) to start an IBM PowerKVM system.

To start an IBM PowerKVM system, run the ipmitool -I lanplus -H FSP IP -P ipmipassword chassis power on command from a remote system.

16 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Stopping a system or logical partition

Learn how to stop a system or logical partition as a part of a system upgrade or service action.

Attention: Using either the power-on button on the control panel or entering commands at the Hardware Management Console (HMC) to stop the system can cause unpredictable results in the data files. Also, the next time you start the system, it might take longer if all applications are not ended before stopping the system.

To stop the system or logical partition, select the appropriate procedure.

Stopping a system that is not managed by an HMC

You might need to stop the system to complete another task. If your system is not managed by the Hardware Management Console (HMC), use these instructions to stop the system by using the power button or the Advanced System Management Interface (ASMI).

Before you stop the system, follow these steps:

1. Ensure that all jobs are completed and end all applications.

2. If a Virtual I/O Server (VIOS) logical partition is running, ensure that all clients are shut down or that

the clients have access to their devices by using an alternative method.

Stopping a system by using the control panel

The following procedure describes how to stop a system that is not managed by the HMC.

1. Log in to the host partition as a user with the authority to run the shutdown or pwrdwnsys (Power Down System) command.

2. At the command line, enter one of the following commands:

v If your system is running the AIX®operating system, type shutdown. v If your system is running the Linux operating system, type shutdown -h now. v If your system is running the IBM i operating system, type PWRDWNSYS. If your system is partitioned,

use the PWRDWNSYS command to power down each of the secondary partitions. Then, use the PWRDWNSYS command to power down the primary partition.

The command stops the operating system. The system power turns off, the power-on light begins to slowly flash, and the system goes into a standby state.

3. Record the IPL type and the IPL mode from the control panel display to help you return the system to this state when the installation or replacement procedure is completed.

4. Set the power switches of any devices that are connected to the system to off.

Stopping a system by using the ASMI

To stop a system by using the ASMI, complete the following steps:

1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.

2. In the navigation area, click Power/Restart Control > Power On/Off System. The power state of the

system is displayed.

3. Specify the settings as required and click Save setting and power off.

Common procedures for removing or replacing the chassis management card 17

Stopping a system by using the HMC

You can use the Hardware Management Console (HMC) to stop the system or logical partition.

By default, the managed system is set to power off automatically when you shut down the last running logical partition on the managed system. If you set the managed system properties on the HMC so that the managed system does not power off automatically, you must use this procedure to power off your managed system.

Attention: Ensure that you shut down the running logical partitions on the managed system before you power off the managed system. Powering off the managed system without shutting down the logical partitions first causes the logical partitions to shut down abnormally and can cause data loss. If you use a Virtual I/O Server (VIOS) logical partition, ensure that all clients are shut down or that the clients have access to their devices by using an alternative method.

To power off a managed system, you must be a member of one of the following roles:

v Super administrator v Service representative v Operator v Product engineer

Note: If you are a product engineer, verify that the customer has shut down all active partitions and has powered off the managed system. Continue with the procedure only after the status of the server changes to Power Off.

Stopping a system by using the HMC Classic or HMC Enhanced interface

Learn how to stop a system by using the HMC Classic or HMC Enhanced interface.

To stop the system or logical partition by using the HMC Classic or HMC Enhanced interface, complete the following steps:

1. In the navigation area, click Systems Management > Servers.

2. In the content pane, select the managed system.

3. In the Tasks area, click Operations > Power Off.

4. Select the appropriate power-off mode and click OK.

Related information:

Shutting down and restarting logical partitions

Stopping a system by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface

Learn how to stop a system by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface.

To stop the system or logical partition by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface, complete the following steps:

1. You must deactivate all the active logical partitions before powering off the system. To deactivate

logical partitions for a specific system, complete the following steps:

a. In the navigation area, click the Resources icon , and then click All Systems. b. Click the system name for which you want to deactivate partitions. c. In the navigation area, click Partitions > View Partitions. d. Select the logical partitions that you want to deactivate.

18 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

e. In the content pane, click Actions > Deactivate. f. Click OK.

2. To power off the system, complete the following steps:

a. In the navigation area, click the Resources icon , and then click All Systems. b. Select the system that you want to power off. c. In the content pane, click Actions > View All Actions > Power Off. d. Click OK.

Stopping an IBM PowerKVM system

You can use the Intelligent Platform Management Interface (IPMI) to stop an IBM PowerKVM system.

To stop an IBM PowerKVM system, complete the following steps:

1. Log in to the host as a root user or with sudo authority.

2. To power off each of the guests, complete the following steps. a. To obtain a list of all guests, type virsh list. b. For each guest in the list, type virsh shutdown domain name or type virsh shutdown domain ID.

Note:

Type virsh list to verify whether all the guests are powered off. If any guest is not powered off, type virsh destroy domain name or type virsh destroy domain ID to power off the guest.

3. Run the ipmitool -I lanplus -H FSP IP -P ipmipassword chassis power off command from a remote system.

Installing or replacing a part with an HMC

You can use the Hardware Management Console (HMC) to perform many service actions, including the installation of a new field-replaceable unit (FRU) or parts.

Installing a part by using the HMC

You can use the Hardware Management Console (HMC) to perform many service actions, including the installation of a new feature or part.

To install a feature or part into a system or an expansion unit by using the HMC, complete the following steps:

1. Choose one of the following navigation options depending on the interface type of the Hardware Management Console (HMC):

v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:

a. In the navigation area, expand Systems Management > Servers. b. Select the managed system for which you want to install a part.

Note: If your part is in a miscellaneous equipment specification (MES), continue with step 1c. If your part is contained in the install that is done by the system services representative (SSR) or in a ship group, go to step 1h on page 20.

c. In the Tasks area, expand Serviceability > Hardware > MES Tasks > Open MES. d. Click Add MES Order Number. e. Enter the number, and click OK.

Common procedures for removing or replacing the chassis management card 19

f. Click the newly created order number, and click Next. The details of the order number are

displayed.

g. Click Cancel to close the window. h. In the Tasks area, expand Serviceability > Hardware > MES Tasks.

v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface,

complete the following steps:

a. In the navigation area, click the Resources icon , and then click All Systems. b. Click the system name for which you want to install the part. c. In the navigation area, click Serviceability.

2. In the Serviceability window, click Add FRU (field replaceable unit).

3. In the Add/Install/Remove Hardware-Add FRU, Select FRU Type window, select the system or

enclosure into which you are installing the feature.

4. Select the type of feature you are installing, and click Next.

5. Select the location code where you will install the feature, and click Add.

6. After the part is listed in the Pending Actions section, click Launch Procedure and follow the

instructions to install the feature.

Note: The HMC might open external instructions for installing the feature. If so, follow those instructions to install the feature.

Removing a part by using the HMC

Learn how to remove a part by using the Hardware Management Console (HMC).

To remove a part in a system or an expansion unit by using the HMC, complete the following steps:

1. Choose one of the following navigation options depending on the interface type of the HMC:

v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:

a. In the navigation area, expand Systems Management > Servers. b. Select the managed system from which you are removing a part. c. In the Tasks area, expand Serviceability > Hardware > MES Tasks > Remove FRU.

v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface,

complete the following steps:

a. In the navigation area, click the Resources icon , and then click All Systems. b. Click the system name for which you want to remove a part. c. In the navigation area, click Serviceability. d. In the Serviceability window, click Remove FRU.

2. In the Add/Install/Remove Hardware - Remove FRU, Select FRU Type window, select the system or

enclosure from which you are removing the part.

3. Select the type of part that you are removing, and click Next.

4. Select the location of the part that you are removing, and click Add.

5. After the part is listed in the Pending Actions section, click Launch Procedure and follow the

instructions to remove the part.

Note: The HMC might display the IBM Knowledge Center instructions for removing the part. If so, follow those instructions to remove the part.

20 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Repairing a part by using the HMC

You can use the Hardware Management Console (HMC) to complete many service actions, including repairing a field-replaceable unit (FRU) or part.

1. Choose one of the following navigation options depending on the interface type of the Hardware Management Console (HMC):

v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:

a. In the navigation area, expand Systems Management > Servers. b. Select the managed system for which you want to repair a part. c. In the Tasks area, expand Serviceability > Manage Serviceable Events.

v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface,

complete the following step:

Note: You can also access Serviceable Events Manager option from the Actions list after selecting the system.

2. In the Manage Serviceable Events window, specify the event criteria, error criteria, and FRU criteria. If you do not want the results to be filtered, select ALL.

3. Click OK. The Manage Serviceable Events - Serviceable Event Overview window displays all of the events that match your criteria. The information that is displayed in the compact table view includes the following details:

v Problem number v PMH number v Reference code - click the Reference code to display a description of the problem reported and

actions that can be taken to fix the problem.

v Status of the problem v Last reported time of the problem v Failing MTMS of the problem

Note: The full table view includes more detailed information, including reporting MTMS, first reported time, and serviceable event text.

4. Select a serviceable event and use the Selected drop-down menu to select Repair.

5. Follow the instructions to repair the part.

Note: The HMC might open IBM Knowledge Center instructions for repairing the part. If so, follow those instructions to repair the part.

Verifying the installed part

You can verify a newly installed or replaced part on your system, logical partition, or expansion unit by using the operating system, stand-alone diagnostics, or the Hardware Management Console (HMC).

Common procedures for removing or replacing the chassis management card 21

Verifying a part by using the operating system or VIOS

If you installed a new feature or replaced a part, you might want to use the tools in the operating system or Virtual I/O Server (VIOS) to verify that the feature or part is recognized by the system or logical partition.

Verifying an installed feature or replaced part by using an AIX system or logical partition

If you installed feature or replaced a part, you might want to use the tools in the AIX operating system to verify that the feature or part is recognized by the system or logical partition.

Verifying an installed feature by using the AIX operating system:

If you installed feature or replaced a part, you might want to use the tools in the AIX operating system to verify that the feature or part is recognized by the system or logical partition.

To verify the installed feature by using the AIX operating system, complete the following steps:

1. Log in as root user.

2. At the command line, type diag and press Enter.

3. Select Advanced Diagnostics Routines and press Enter.

4. From the Diagnostic Mode Selection menu, select System Verification and press Enter.

5. When the Advanced Diagnostic Selection menu appears, select one of the following options:

v To test a single resource, select the resource that you installed from the list of resources and press

Enter.

v To test all the resources available to the operating system, select All Resources and press Enter.

6. Select Commit, and wait until the diagnostic programs run to completion, responding to any prompts

that appear.

7. Did the diagnostics run to completion and display the message No trouble was found?

v No: If a service request number (SRN) or other reference code is displayed, suspect a loose adapter

or cable connection. Review the installation procedures to ensure that the new feature is installed correctly. If you cannot correct the problem, collect all SRNs or any other reference code information that you see. If the system is running in logical partitioning (LPAR) mode, note the logical partition in which you installed the feature. Contact your service provider for assistance.

v Yes: The new device is installed correctly. Exit the diagnostic programs and return the system to

normal operations.

Verifying a replaced part by using the AIX operating system:

If you replaced a part, you might want to use the tools in the AIX operating system to verify that the part is recognized by the system or logical partition.

To verify the operation of a replacement part, complete the following steps:

1. Did you use either the AIX operating system or the online diagnostics service aid concurrent

(hot-swap) service to replace the part?

No: Go to step 2. Yes: Go to step 5 on page 23.

2. Is the system powered off?

No: Go to step 4 on page 23. Yes: Continue with the next step.

3. Start the system and wait until the AIX operating system login prompt is displayed or until apparent

system activity on the operator panel or display has stopped. Did the AIX login prompt display?

22 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

v No: If a service request number (SRN) or other reference code is displayed, suspect a loose

adapter or cable connection. Review the procedures for the part that you replaced to ensure that the new part is installed correctly. If you cannot correct the problem, collect all SRNs or any other reference code information that you see. If the system does not start or you have no login prompt, see: Problems with loading and starting the operating system.

If the system is partitioned, note the logical partition in which you replaced the part. Contact your service provider for assistance.

v Yes: Go to step 4.

4. At the command prompt, type diag —a and press Enter to check for missing resources. If you see a

command prompt, go to step 5. If the Diagnostic selection menu is shown with M appearing next to any resource, follow these

steps:

a. Select the resource and press Enter. b. Select Commit. c. Follow any instructions that are shown. d. If the Do you want to review the previously displayed error? message is shown, select Yes and press

Enter.

e. If an SRN is shown, suspect a loose card or connection. If no obvious problem is shown, record

the SRN and contact your service provider for assistance.

f. If no SRN is shown, go to step 5.

5. Test the part by doing the following steps: a. At the command line, type diag and press Enter. b. From the Function Selection menu, select Advanced Diagnostics Routines and press Enter. c. From the Diagnostic Mode Selection menu, select System Verification and press Enter. d. Select All Resources, or select the diagnostics for the individual part to test only the part you

replaced and any devices that are attached to the part you replaced and press Enter. Did the Resource Repair Action menu appear?

No: Go to step 6. Yes: Go to step 7.

6. Did the Testing Complete, No trouble was found message appear?

v No: There is still a problem. Contact your service provider. This ends the procedure. v Yes: Select Log Repair Action, if not previously logged, from the Task Selection menu to update

the AIX error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0 and press Enter.

Tip: This action changes the indicator light for the part from the fault state to the normal state. Go to step 9 on page 24.

7. Select the resource for the replaced part from the Resource Repair Action menu. When a test is run on a resource in system verification mode, and that resource has an entry in the AIX error log, if the test on the resource was successful, the Resource Repair Action menu appears. Complete the following steps to update the AIX error log to indicate that a system-detectable part has been replaced.

Note: On systems with an indicator light for the failing part, this action changes the indicator light to the normal state.

a. Select the resource that has been replaced from the Resource Repair Action menu. If the repair

action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action does not appear on the resource list, select sysplanar0 and press Enter.

Common procedures for removing or replacing the chassis management card 23

b. Select Commit after you make your selections. Did another Resource Repair Action display

appear?

No: If the No Trouble Found display appears, go to step 9 Yes: Go to step 8.

8. Select the parent or child of the resource for the replaced part from the Resource Repair Action

menu if necessary. When a test is run on a resource in system verification mode, and that resource has an entry in the AIX error log, if the test on the resource was successful, the Resource Repair Action menu appears. Complete the following steps to update the AIX error log to indicate that a system-detectable part has been replaced.

Note: This action changes the indicator light for the part from the fault state to the normal state. a. From the Resource Repair Action menu, select the parent or child of the resource that has been

replaced. If the repair action was to reseat a cable or adapter, select the resource associated with that repair action. If the resource associated with your action does not appear on the resource list, select sysplanar0 and press Enter.

b. Select Commit after you make your selections. c. If the No Trouble Found display appears, go to step 9.

9. If you changed the service processor or network settings, as instructed in previous procedures,

restore the settings to the values they had prior to servicing the system.

10. Did you do any hot-plug procedures before doing this procedure?

No: Go to step 11. Yes: Go to step 12.

11. Start the operating system, with the system or logical partition in normal mode. Were you able to

start the operating system?

No: Contact your service provider. This ends the procedure. Yes: Go to step 12.

12. Are the indicator lights still on?

v No. This ends the procedure. v Yes. Turn off the lights. See the following for instructions: Changing service indicators

(http://www.ibm.com/support/knowledgecenter/POWER8/p8hby/serviceindicators.htm).

Verifying the installed part by using an IBM i system or logical partition

If you have installed a new feature or part, verify that the system recognizes the feature or part by using the IBM i system service tools.

To verify the installed part, complete the following steps:

1. Deactivate the failing item indicator light. For instructions, see “Deactivating the indicator light by

using the IBM i operating system” on page 51.

2. Sign on with at least service level authority.

3. On the command line of the IBM i session, type strsst and press Enter.

Note: If you cannot get to the System Service Tools display, use function 21 from the control panel. Alternatively, if the system is managed by Hardware Management Console (HMC), use the Service Focal Point Utilities to get to the Dedicated Service Tools (DST) display.

4. Type your service tools user ID and service tools password on the System Service Tools (SST) Sign On

display and press Enter.

Note: The service tools password is case-sensitive.

5. Select Start a service tool from the System Service Tools (SST) display and press Enter.

6. Select Hardware service manager from the Start a Service Tool display and press Enter.

24 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

7. Select Logical hardware resources (buses, IOPs, controllers) from the Hardware Service Manager

display and press Enter. This option allows you to display and work with logical resources. Logical hardware resources are the functional resources of the system used by the operating system.

With the Logical Hardware Resources display, you can show logical hardware resource status or information, and associated packaging hardware resources. Use the online Help information to better understand specific functions, fields, or symbols.

Verifying an installed part by using a Linux system or logical partition

Learn how to verify that the system recognizes a new or replacement part.

To verify the newly installed or replaced part, continue with “Verifying an installed part by using stand-alone diagnostics.”

Verifying an installed part by using stand-alone diagnostics

If you have installed or replaced a part, verify that the system recognizes the new part. You can use stand-alone diagnostics to verify an installed part in an AIX or Linux system, expansion unit, or logical partition.

v If this server is directly attached to another server or attached to a network, ensure communications

with the other servers have stopped.

v The stand-alone diagnostics require use of all of the logical partition resources. No other activity can be

running on the logical partition.

v The stand-alone diagnostics require access to the system console.

You access these diagnostics from a CD-ROM or from the Network Installation Management (NIM) server. This procedure describes how to use the diagnostics from a CD-ROM. For information on running diagnostics from the NIM server, see Running stand-alone diagnostics from a Network Installation Management server.

To use stand-alone diagnostics, follow these steps:

1. Stop all jobs and applications and then stop the operating system on the system or logical partition.

2. Remove all tapes, diskettes, and CD-ROM.

3. Turn off the system unit power. The next step boots the server or logical partition from the

stand-alone diagnostics CD-ROM. If the optical drive is not available as a boot device on the server or logical partition on which you are working, follow these steps:

a. Access the ASMI. For information on using the ASMI, see Managing the Advanced System

Management Interface.

b. On the ASMI main menu, click Power/Restart Control. c. Click Power On/Off System. d. Select the Service mode boot from default boot list option in the AIX or Linux logical partition

mode boot drop-down menu.

e. Click Save settings and power on. When the optical drive is powered on, insert the stand-alone

diagnostic CD-ROM.

f. Go to step 5.

4. Turn on the system unit power and immediately insert the diagnostics CD-ROM into the optical

drive.

5. After the keyboard POST indicator displays on the system console and before the last POST indicator (speaker) displays, press the numeric 5 key on the system console to indicate that a service mode boot must be initiated by using the default-service mode boot list.

6. Enter any requested password.

7. At the Diagnostic Operating Instructions display, press Enter.

Common procedures for removing or replacing the chassis management card 25

Tip: If a service request number (SRN) or other reference code is displayed, suspect a loose adapter or cable connection.

Note: If you received an SRN or any other reference code when you attempted to start the system, contact your service provider for assistance.

8. If the terminal type is requested, select the Initialize Terminal option on the Function Selection

menu to initialize the operating system.

9. From the Function Selection menu, select Advanced Diagnostics Routines and press Enter.

10. From the Diagnostic Mode Selection menu, select System Verification and press Enter.

11. When the Advanced Diagnostic Selection menu appears, select All Resources, or test only the part

you replaced, and any devices that are attached to the part you replaced, by selecting the diagnostics for the individual part and press Enter.

12. Did the Testing Complete, No trouble was found message appear?

v No: There is still a problem. Contact your service provider. v Yes: Go to step 13.

13. If you changed the service processor or network settings, as instructed in previous procedures,

restore the settings to the value they had prior to servicing the system.

14. If the indicator lights are still on, follow these steps: a. Select Identify and Attention Indicators from the Task Selection menu to turn off the system

attention and indicator lights and press Enter.

b. Select Set System Attention Indicator to NORMAL and press Enter. c. Select Set All Identify Indicators to NORMAL and press Enter. d. Choose Commit.

Note: This changes the system attention and identify indicators from the Fault state to the Normal state.

e. Exit to the command line.

Verifying an installed part or replaced part on a system or logical partition by using Virtual I/O Server tools

If you installed or replaced a part, you might want to use the tools in Virtual I/O Server (VIOS) to verify that the part is recognized by the system or logical partition.

Verifying an installed part by using VIOS:

You can verify the operation of an installed part by using the VIOS.

To verify an installed part, complete the following steps:

1. Log in as root user.

2. At the command line, type diagmenu and press Enter.

3. Select Advanced Diagnostics Routines and press Enter.

4. From the Diagnostic Mode Selection menu, select System Verification and press Enter.

5. When the Advanced Diagnostic Selection menu appears, do one of the following steps:

v To test a single resource, select the resource that you just installed from the list of resources and

press Enter.

v To test all the resources available to the operating system, select All Resources and press Enter.

6. Select Commit, and wait until the diagnostic programs run to completion, responding to any prompts

that appear.

7. Did the diagnostics run to completion and display the message No trouble was found?

26 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

v No: If a service request number (SRN) or other reference code is displayed, suspect a loose adapter

or cable connection. Review the installation procedures to ensure that the new part is installed correctly. If you cannot correct the problem, collect all SRNs or any other reference code information that you see. If the system is running in LPAR mode, note the logical partition in which you installed the part. Contact your service provider for assistance.

v Yes: The new device is installed correctly. Exit the diagnostic programs and return the system to

normal operations.

Verify the replacement part by using VIOS:

You can verify the operation of a replacement part by using the VIOS.

To verify the operation of a replacement part, complete the following steps:

1. Did you replace the part by using either VIOS or the online diagnostics service aid's concurrent

(hot-swap) service operation?

v No: Go to step 2. v Yes: Go to step 5.

2. Is the system powered off?

v No: Go to step 4. v Yes: Go to step 3.

3. Start the system and wait until the VIOS operating system login prompt displays or until apparent

system activity on the operator panel or display has stopped. Did the VIOS login prompt display? v No: If an SRN or other reference code is displayed, suspect a loose adapter or cable connection.

Review the procedures for the part that you replaced to ensure that the new part is installed correctly. If you cannot correct the problem, collect all SRNs or any other reference code information that you see. If the system does not start or you have no login prompt, see Problems with loading and starting the operating system.

If the system is partitioned, note the logical partition in which you replaced the part. Contact your service provider for assistance.

v Yes: Go to step 4.

4. At the command prompt, type diag —a and press Enter to check for missing resources. If you see a

command prompt, go to step 5. If the Diagnostic selection menu is shown with M appearing next to any resource, follow these

steps:

a. Select the resource and press Enter. b. Select Commit. c. Follow any instructions that are shown. d. If a Do you want to review the previously displayed error? message is shown, select Yes and press

Enter.

e. If an SRN is shown, suspect a loose card or connection. If no obvious problem is shown, record

the SRN and contact your service provider for assistance.

f. If no SRN is shown, go to 5.

5. Test the part by doing the following: a. At the command line, type diagmenu and press Enter. b. From the Function Selection menu, select Advanced Diagnostics Routines and press Enter. c. From the Diagnostic Mode Selection menu, select System Verification and press Enter. d. Select All Resources, or select the diagnostics for the individual part to test only the part you

replaced, and any devices that are attached to the part you replaced and press Enter. Did the Resource Repair Action menu appear?

v No: Go to step 6 on page 28.

Common procedures for removing or replacing the chassis management card 27

v Yes: Go to step 7.

6. Did the Testing Complete, No trouble was found message appear?

v No: There is still a problem. Contact your service provider. This ends the procedure. v Yes: Select Log Repair Action, if not previously logged, from the Task Selection menu to update

the error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the Resource List, select sysplanar0 and press Enter.

Tip: This action changes the indicator light for the part from the fault state to the normal state. Go to step 9.

7. Select the resource for the replaced part from the Resource Repair Action menu. When a test is run

on a resource in system verification mode, and that resource has an entry in the error log, if the test on the resource was successful, the Resource Repair Action menu appears. Complete the following steps to update the error log to indicate that a system-detectable part has been replaced. On systems with a indicator light for the failing part, this changes the indicator light to the normal state.

a. Select the resource that has been replaced from the Resource Repair Action menu. If the repair

action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action does not appear on the Resource List, select sysplanar0. Press Enter.

b. Select Commit after you make your selections. Did another Resource Repair Action display

appear?

v No: If the No Trouble Found display appears, go to step 9. v Yes: Go to step 8.

8. Select the parent or child of the resource for the replaced part from the Resource Repair Action

menu if necessary. When a test is run on a resource in system verification mode, and that resource has an entry in the error log, if the test on the resource was successful, the Resource Repair Action menu appears. Complete the following steps to update the error log to indicate that a system-detectable part has been replaced. This changes the indicator light for the part from the fault state to the normal state.

a. From the Resource Repair Action menu, select the parent or child of the resource that has been

b. Select Commit after you make your selections. a. If the No Trouble Found display appears, go to step 9.

9. If you changed the service processor or network settings, as instructed in previous procedures,

restore the settings to the values they had prior to servicing the system.

10. Did you do any hot-plug procedures before doing this procedure?

v No: Go to step 11. v Yes: Go to step 12.

11. Start the operating system, with the system or logical partition in normal mode. Were you able to

start the operating system?

v No: Contact your service provider. This ends the procedure. v Yes: Go to step 12.

12. Are the indicator lights still on?

v No: This ends the procedure. v Yes. Turn off the lights. For instructions, see Changing service indicators.

28 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Verifying the installed part by using the HMC

If you have installed or replaced a part, use the Hardware Management Console (HMC) to update your HMC records after you have completed a service action on your server. If you have reference codes, symptoms, or location codes that you used during the service action, locate the records for use during this procedure.

To verify the installed part, complete the following steps:

1. At the HMC, examine the service action event log for any open service action events. See “Viewing

serviceable events by using the HMC” for details.

2. Are there any service action events that are open?

No: If the system attention LED is still on, use the HMC to turn off the LED. See “Deactivating LEDs by using the HMC” on page 54. This ends the procedure.

Yes: Continue with the next step.

3. Record the list of open service action events.

4. Examine the details of the open service action event. Is the error code associated with this service

action event the same as you gathered earlier. v No: Select one of the following options:

– Review the other serviceable events, find one that does match, and continue with the next step. – If the log does not match what you had gathered earlier, contact your service provider.

v Yes: Continue with the next step.

5. Select and highlight the service action event from the Error Associated With This Serviceable Event

window.

6. Click Close Event.

7. Add comments for the serviceable event. Include any unique additional information. Click OK.

8. Did you replace, add, or modify a field replaceable unit (FRU) of the open service action event?

v No: Select the No FRU Replaced for this Serviceable Event option, and click OK to close the

service action event.

v Yes: Perform the following steps:

a. From the FRU list, select a FRU that you need to update. b. Double-click the FRU and update the FRU information. c. Click OK to close the service action event.

9. If you continue to have problems, contact your service provider.

Viewing serviceable events by using the HMC

Use this procedure to view a serviceable event, including details, comments, and service history by using the Hardware Management Console (HMC).

To view serviceable events and other information about the events, you must be a member of one of the following roles:

v Super administrator v Service representative v Operator v Product engineer v Viewer

To view serviceable events, follow these steps:

1. Choose one of the following navigation options depending on the interface type of the HMC:

v If you are using the HMC Classic or HMC Enhanced interface, in the navigation area, click Service

Management > Manage Serviceable Events.

Common procedures for removing or replacing the chassis management card 29

v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface, in the

navigation area, click the Serviceability icon , and then click Serviceable Events Manager.

2. Select the criteria for the serviceable events that you want to view, and click OK. The Serviceable

Event Overview window opens. The list shows all serviceable events that match your selection criteria. You can use the menu options to complete actions on the serviceable events.

3. Select a line in the Serviceable Event Overview window, and select Selected > View Details. The

Serviceable Event Details window opens, showing detailed information about the serviceable event. The upper table shows information, such as problem number and reference code. The lower table shows the field replaceable units (FRUs) associated with this event.

4. Select the error for which you want to view comments and history, and follow these steps: a. Click Actions > View Comments. b. When you are finished viewing the comments, click Close. c. Click Actions > View Service History. The Service History window opens, showing service

history that is associated with the selected error.

d. When you are finished viewing the service history, click Close.

5. When you are finished, click Cancel twice to close the Serviceable Event Details window and the

Serviceable Event Overview window.

Verifying a repair

Use these procedures to verify hardware operation after making repairs to the system.

Choose from the following options:

v To verify the repair of a system that is currently powered off, go to step 1. v To verify the repair of a system that is currently powered on with no operating system loaded, go to

step 3.

v To verify the repair of a system that is currently powered on and that has an operating system loaded,

go to step 5 on page 31.

1. Power on the server and all attached I/O enclosures.

Did all the enclosures power on? Yes: Go to step 3. No: Continue with the next step.

2. Choose from the following options:

v If the original problem was that an enclosure would not power on and you have another FRU to replace, locate

and replace the next field-replaceable unit (FRU).

v If the next FRU in the FRU list is an isolation procedure, perform the isolation procedure. v If the original problem was that an enclosure would not power on and you have an isolation procedure to

complete, perform the isolation procedure.

v If the original problem was that an enclosure would not power on and there are no more FRUs or isolation

procedures in the FRU list, contact your next level of support.

v If you have a new problem, perform problem analysis and repair the new problem.

3. Load the operating system.

30 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Did the operating system load successfully? Yes: Go to step 5. No: Continue with the next step.

4. Choose from the following options:

v If the original problem was a failing disk drive that contained the operating system software, go to step 5. v If the original problem was that the operating system would not load and you have another FRU to replace, go to

your FRU locations section to locate the next FRU.

v If the next FRU in the FRU list is an isolation procedure, perform the isolation procedure. v If the original problem was that the operating system would not load and you have an isolation procedure to

complete, perform the isolation procedure.

v If the original problem was that the operating system would not load and there are no more FRUs or isolation

procedures in the FRU list, contact your next level of support.

v If you have a new problem, perform problem analysis and repair the new problem.

5. Choose from the following options:

v “Verifying the repair in AIX” v “Verifying the repair in Linux” on page 35 v “Verifying a repair by using an IBM i system or logical partition” on page 34 v “Verifying the repair on an IBM PowerKVM system” on page 35 v “Verifying the repair from the management console” on page 36

Verifying the repair in AIX

You can use this procedure to verify that a repair is complete using the AIX operating system.

Use this maintenance analysis procedure (MAP) to check out the server after a repair is completed.

1. Did you replace a disk drive in the root volume group?

No Go to step 3. Yes Continue with the next step.

2. Run stand-alone diagnostics either from a CD or from a Network Installation Management (NIM)

server.

Did you encounter any problems? No Reinstall the operating system and continue with step 5 on page 32. Yes If the original problem still exists, replace the field-replaceable unit (FRU) or perform the

isolation procedure that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

If a new problem has occurred, go to Beginning problem analysis.

3. Did you replace a FRU with the power turned on and concurrently with system operations?

No Go to step 5 on page 32. Yes Continue with the next step.

4. Did you use an AIX diagnostics service aid hot-swap operation to change the FRU?

No Go to step 7 on page 32. Yes Go to step 6 on page 32.

Common procedures for removing or replacing the chassis management card 31

Note: The AIX diagnostic service aid was used if a resource was removed by using the Hot Plug task.

5. If any FRUs have been removed that should be reinstalled, reinstall them now: a. If the system is not powered on, power it on now. b. Wait until the AIX operating system login prompt is displayed or until system activity on the

operator panel or display has stopped.

c. Did you encounter any problems?

No Continue at step 6. Yes If the original problem still exists, replace the FRU or perform the isolation procedure that is

next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

If a new problem occurs, go to Beginning problem analysis.

6. If the Resource Repair Action menu is already displayed, go to step 9; otherwise, perform the following steps:

a. Log into the operating system either with root authority (if needed, ask the customer to enter the

password) or use the CE login.

b. Enter diag -a command and check for missing resources. Follow any instructions that are

displayed. If an SRN displays, suspect a loose card or connection. If no instructions are displayed, no resources were detected as missing. Continue with the next step.

7. Perform the following steps: a. Enter diag at the command prompt. b. Press Enter. c. Select the Diagnostics Routines option. d. When the Diagnostic Mode Selection menu is displayed, select System verification. e. When the Diagnostic Selection menu is displayed, select the All Resources option or test the

FRUs you exchanged and any devices that are attached to the FRUs you exchanged by selecting the diagnostics for the individual FRU.

Did the Resource Repair Action menu (801015) display?

No Continue with the next step. Yes Go to step 9.

8. Did the TESTING COMPLETE, no trouble was found menu (801010) display?

No If the original problem still exists, replace the FRU or perform the isolation procedure that is

next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

If a new problem occurs go to Beginning problem analysis.

Yes Use the Log Repair Action option, if not previously logged, in the TASK SELECTION menu

to update the AIX error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action.

If the resource associated with your action is not displayed on the resource list, select

sysplanar0.

Note: If the check log indicator is on, this action will set it back to the normal state.

Go to step 11 on page 33.

9. When a test is run on a resource in system verification mode, that resource has an entry in the AIX error log. If the test on that resource was successful, the Resource Repair Action menu is displayed.

After replacing a FRU, you must select the resource for that FRU from the Resource Repair Action menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

32 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Note: If the check log indicator is on, this action will set it back to the normal state.

Perform the following steps: a. Select the resource that has been replaced from the Resource Repair Action menu. If the repair

action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.

b. Press Commit after you make your selections. Did another Resource Repair Action (801015) display?

No If the No Trouble Found menu displays, go to step 11. Yes Continue with the next step.

10. The parent or child of the resource you just replaced might also require that you run the Resource

Repair Action service aid on it. When a test is run on a resource in system verification mode, that resource has an entry in the AIX

error log. If the test on the resource was successful, the Resource Repair Action menu displays. After replacing that FRU, you must select the resource for that FRU from the Resource Repair Action

menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

Note: If the check log indicator is on, this action will set it back to the normal state. Perform the following steps: a. From the RESOURCE REPAIR ACTION menu, select the parent or child of the resource that has

been replaced. If the repair action was reseating a cable or adapter, select the resource associated with that repair action. If the resource associated with your action is not displayed on the resource list, select sysplanar0.

b. Press COMMIT after you make your selections. c. If the No Trouble Found menu is displayed, continue with the next step.

11. If you changed the service processor or network settings, as instructed in previous MAPs, restore the

settings to the value they had prior to servicing the system. If you ran stand-alone diagnostics from CD-ROM, remove the stand-alone diagnostics CD-ROM from the system.

Did you perform service on a RAID subsystem that involvedchanging of the PCI RAID adapter cache card or changing the configuration?

Note: This information does not apply to the PCI-X RAID adapter or cache. No Go to the close of call procedure. Yes Continue with the next step.

12. Use the Recover Options selection to resolve the RAID configuration, by completing the following

steps:

a. On the PCI SCSI Disk Array Manager display, select Recovery options. b. If a previous configuration exists on the replacement adapter, this must be cleared. Select Clear

PCI SCSI Adapter Configuration and press F3.

c. On the Recovery Options screen, select Resolve PCI SCSI RAID Adapter Configuration. d. On the Resolve PCI SCSI RAID Adapter Configuration screen, select Accept Configuration on

Drives.

e. On the PCI SCSI RAID Adapter selections menu, select the adapter that you changed. f. On the next screen, press Enter. g. When you see the Are You Sure selection menu, press Enter to continue. h. If you see a Failed status message, verify that you selected the correct adapter, and then repeat

this procedure. When the recovery is complete, exit the operating system.

i. Go to the Closing a service call procedure.

Common procedures for removing or replacing the chassis management card 33

Verifying a repair by using an IBM i system or logical partition

Use this procedure to verify a repair by using the IBM i operating system.

1. Was the system powered off during the repair?

Yes: Continue with the next step. No: Continue with step 3.

2. Perform the following tasks: a. Verify that the power cable is plugged into the power outlet. b. Verify that power is available at the customer's power outlet.

3. Was the partition powered off during the repair?

Yes: Continue with the next step. No: Continue with step 6.

4. Select the IPL type and mode for the system or logical partition that the customer uses (see IPL type mode and speed options in the Service functions).

5. Start an IPL by powering on the system or partition (see Powering on and powering off). Did the system complete the IPL?

Yes: Continue with the next step. No: This might be a new problem. Go to the Starting a repair action. This ends the procedure.

6. Did the system or partition remain running throughout the repair, and was the I/O processor, I/O adapter, or storage device replaced?

Yes: Continue with step 10. No: Continue with the next step.

7. Use the service action log or serviceable event view (if the system is managed by an HMC) to look for any reference codes that are related to this IPL (see Searching the service action log). Are there any reference codes that are related to this IPL?

Yes: Continue with the next step. No: If the problem was related to removable media or communications, perform the verification

procedures in the Service functions to verify that the problem is corrected. Then return the system to the customer and have the customer verify the system date and time. This ends the

procedure.

8. Is the new reference code the same as the original reference code?

Yes: Continue with the next step. No: A new symptom might have occurred. Go to the Start of call procedure. This ends the

procedure.

9. Are there any other failing items that remain to be replaced?

Yes: Replace the next failing item listed for this reference code. This ends the procedure. No: Contact your next level of support for assistance. This ends the procedure.

10. Was concurrent maintenance performed on an optical storage unit?

Yes: The product activity log and service action log, in most cases, contain a reference code for the optical storage unit when concurrent maintenance is performed. You can ignore this reference code. Perform the following:

- Perform the verification procedures in the Service functions topic to verify that the problem is corrected.

- Return the system to the customer and have the customer verify the system date and time. This

ends the procedure. No: Continue with the next step.

11. Use the service action log to look for any new reference codes (see Using the Service Action Log).

Are there any new reference codes?

34 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Yes: Continue with the next step. No: Go to step 14.

12. Is the new reference code the same as the original reference code?

Yes: Continue with the next step. No: A new symptom might have occurred. Go to the Start of call procedure to determine the

cause of the problem. This ends the procedure.

13. Are there any other failing items that need to be replaced?

Yes: Replace the next failing item listed for the reference code. This ends the procedure.. No: Contact your next level of support for assistance. This ends the procedure.

14. Are you working with a tape device?

Yes: Perform the verification procedures in the Service functions to verify that the problem is corrected. After the verification test is complete, the tape device description will be set to the failed state because a resource change was detected. Perform the following tasks:

- Vary the tape device description off and then on.

- Return the system to the customer and have the customer verify the system date and time. Then go to Verifying the repair from the HMC. This ends the procedure.

No: Continue with the next step.

15. Are you working with an IOP or an IOA?

Yes: Use the display hardware configuration service function to check for any missing or failed hardware:

- On the command line, enter the STRSST (Start System Service Tools command). If you cannot get to SST, select DST. Do not IPL the system or partition to get to DST.

- On the Start Service Tools Sign On display, enter the user ID with the service authority and password.

- Select Start a service tool > Hardware service manager > Logical hardware resources > System bus resources.

- Select the function key for Include nonreporting resources.

- If the IOP and IOA that you just replaced is a failed or nonreporting resource, the problem has not been fixed. Continue to the next failing item in the failing item list. This ends the procedure.

No: Perform the verification procedures in the Service functions topics to verify that the problem is corrected. Resources that usually vary on automatically during an IPL, or that were previously varied on manually, might need to be varied on again after the verification procedures are complete. Return the system to the customer and have the customer verify the system date and time. This ends the procedure.

Verifying the repair in Linux

You can use this procedure to verify that a repair is complete by using the Linux operating system.

1. Run stand-alone diagnostics from either a CD or from a Network Installation Management (NIM)

server. See Running the stand-alone diagnostics from CD-ROM.Did you encounter any problems?

No Reboot the operating system and continue with the close of call procedure. Yes If the original problem still exists, replace the field-replaceable unit (FRU) or perform the

isolation procedure that is next in the FRU list. If you have reached the end of the FRU list, contact your next level of support.

If a new problem has occurs go to Beginning problem analysis and repair the new problem.

Verifying the repair on an IBM PowerKVM system

You can use the following procedure to verify whether a repair is complete on an IBM PowerKVM system.

Common procedures for removing or replacing the chassis management card 35

1. Look for any new reference codes that might have occurred as a result of the service action that was

performed. To locate the error information in a system running IBM PowerKVM, complete the following steps:

a. Log in as root user. b. At the command line, type opal-elog-parse -s and press Enter. c. Look for the most recent entry that contains a reference code.

Did a new reference code occur as a result of the service action that was performed?

v Yes: Continue with the next step. v No: Continue with step 4.

2. The reference code description might provide information or an action that you can take to correct the

failure. Use the search function of IBM Knowledge Center to find the reference code details. The search

function is located in the upper-left corner of IBM Knowledge Center. Read the reference code description and return here. Do not take any other action at this time.

For more information about reference codes, see Reference codes. Was there a reference code description that enabled you to resolve the problem?

v Yes: This ends the procedure. v No: Continue with the next step.

3. Service is required to resolve the error. Collect as much error data as possible and record it. You and

your service provider will develop a corrective action to resolve the problem based on the following guidelines:

v If a field-replaceable unit (FRU) location code is provided, that location must be used to determine

which FRU to replace.

v If an isolation procedure is listed for the reference code in the reference code lookup information,

include it as a corrective action even if it is not listed in the serviceable event view or control panel.

v If any FRUs are marked for block replacement, replace all FRUs in the block replacement group at

the same time.

Complete the following steps:

a. Record the reference code if available. b. Record the error details. c. Run the sosreport command to collect debug data. d. Contact your service provider.

This ends the procedure.

4. Was a disk drive, solid-state drive, media device, or I/O adapter replaced when the system was

powered off?

v Yes: Perform Running diagnostics on an IBM PowerKVM system. This ends the procedure. v No: Continue with the “Closing a service call” on page 37 procedure. This ends the procedure.

Verifying the repair from the management console

Perform these procedures to close problem numbers, clear hardware messages, and prepare the server to return to the customer by using the management console.

Follow this checklist before performing the procedures: v You return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the

way the system is configured or partitioned.

v While you were performing the problem analysis on the original serviceable event, other

serviceable-event numbers might have been opened. Close all serviceable events that were opened as a result of your service activity.

36 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

v Server verification has been performed and there are no problems that require additional service

actions.

v If the repair was done by using the HMC online repair procedures, ensure that the original serviceable

event is now closed.

1. Is a management console used to manage the server that you are servicing?

v Yes: Continue with the next step. v No: Return to the “Verifying a repair” on page 30. This ends the procedure.

2. Are you closing a service event that was a repair on the management console personal computer?

v Yes: Continue with the next step. v No: Go to step 4.

3. Power on the management console. Did the power-on process complete without errors?

v Yes: Ensure that the management console can be used to perform server management tasks, and

return the management console to normal operations. Go to “Closing a service call.” This ends the

procedure.

v No: Go to the HMC isolation procedures. This ends the procedure.

4. Log into the management console as the service representative. If invalid user or invalid password is

displayed, get the correct login information from the system administer. a. If logged into the System Manager, select Exit from the Console, located in the System Manager

window.

b. Log in to the System Manager with the following:

v User identification - service v Password - service mode

5. View Serviceable Event Details. a. In the navigation area, click Service Applications. b. In the navigation area, click Service Focal Point. c. In the Contents area, click Manage Serviceable Events. d. Designate the set of Serviceable Events you want to view. When you are finished, click OK. The

Service Event Overview window opens.

Note: Only the events that match all of the criteria you specify are shown.

6. Close open or delayed events. a. Select the problem to close in the Service Event Overview window. b. Select the Selected menu, located on the menu bar. c. Click Close Event. d. Enter your comments in the Serviceable Event Comments window, and click Close Event. e. Close all events associated with the problem on which you were working.

7. Did the Service Event Overview window contain the event or events on which you were working?

v Yes: Return the HMC to normal operations. Go to “Closing a service call.” This ends the

procedure.

v No: Go to Detecting problems. This ends the procedure.

Closing a service call

Perform these procedures to close serviceable events, clear hardware messages, and prepare the server to return to the customer.

Follow this checklist before performing the procedure:

Common procedures for removing or replacing the chassis management card 37

v Return the server to the state that the customer normally uses such as IPL type, IPL mode, and the

way the system is configured or partitioned.

v While you were performing the problem analysis on the original serviceable event, other serviceable

events might have been opened. Close all serviceable events that were opened as a result of your service activity.

v Ensure that server verification has been performed and no problems require additional service actions. v If the repair was done using the management console online repair procedures, ensure that the original

serviceable event is now closed.

1. Record the system reference code (SRC), or symptom, and the location code of the field-replaceable

unit (FRU) you replaced, for future reference. Is the server managed by a management console?

v Yes: Continue with the next step. v No: Do one of the following steps:

– If the server is managed by Integrated Virtualization Manager (IVM), go to “Closing a service

call by using Integrated Virtualization Manager” on page 44.

– If the server is not partitioned and is running the AIX or Linux operating system, go to

“Closing a service call by using AIX or Linux” on page 41.

– If the server is running IBM PowerKVM, go to “Closing a service call by using IBM

PowerKVM” on page 44.

2. Choose one of the following navigation options depending on the interface type of the Hardware

Management Console (HMC): v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:

a. In the navigation area, click Systems management. b. In the content pane, click Manage Serviceable Events. c. Examine the service action event log for any open service action events.

v If you are using an HMC Enhanced+ interface, complete the following steps:

a. In the navigation area, click the Serviceability icon , and then click Serviceable

Events Manager.

b. Examine the service action event log for any open service action events.

3. Are any service action events open?

v Yes: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and

deactivating LEDs” on page 47. Return the system to the customer. This completes the repair.

4. Record the list of open service action events.

5. From the list of serviceable events recorded in step 4, complete the following steps 6 - step 32 on

page 40 for each open service action event.

6. Determine the error class of the serviceable event. Record for future use.

7. Examine the details of the open service action event.

Is the error code that is associated with this service action event the same as recorded in step 1?

v Yes: Go to step 11 on page 39. v No: Continue with the next step.

8. Examine the FRU list of the service action event. Are any FRUs listed for the service action event?

v Yes: Continue with the next step. v No: Go to step 11 on page 39.

9. Is the FRU list identical that is, the same FRUs, same number of FRUs, and same order of FRUs) to

the FRU list of the error code recorded in step 1?

38 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

v Yes: Go to step 11. v No: Continue with the next step.

10. The FRU list is different. Is the FRU you replaced and recorded in step 1 on page 38 in the list of

FRUs for this service action event?

v Yes: Continue with the next step. v No: Go to step 32 on page 40.

Note: Some service action events will remain open when you leave this MAP. Further service actions might be required to complete the repair.

11. Examine the details of this service action event, and record the partitions involved in this service

action event for use in a later step.

12. Is the error code associated with this service action event of the form A11-xxx or A01-xxx?

v Yes: Continue with the next step. v No: Go to step 17.

13. Have you begun a list of Axx partitions from prior service action events that you processed in this

MAP?

v Yes: Go to step 15. v No: Continue with the next step.

14. Begin a new list of Axx partitions by copying the list of partitions obtained in step 11. Go to step 16.

15. Add the partition list obtained in step 11 to the existing list of Axx partitions obtained from

processing previous service action events in this maintenance analysis procedure (MAP).

16. Remove all entries in the list of all partitions you recorded in step 11. If you are referred to the list of

partitions obtained in step 11 in future steps, the list is empty. Go to step 17.

17. Select and highlight the service action event from the Error Associated With This Serviceable Event

window.

18. Click Close Event.

19. Add comments for the serviceable event. Include any unique additional information. Click OK. The

following steps will add or update FRU information.

20. Did you replace, add, or modify a FRU of the open service action event?

v Yes: Continue with the next step. v No: Go to step 22.

21. From the FRU list, select a FRU that you need to update. Double-click the FRU, and update the FRU

information. Go to step 23.

22. Select the No FRU Replaced for this Serviceable Event option.

23. Click OK to close the service action event.

24. Is the list of all partitions you recorded in step 11 empty?

v Yes: Go to step 32 on page 40. v No: Continue with the next step.

25. Does the list of all partitions you recorded in step 11 contain more than one entry?

v Yes: Continue with the next step. v No: Go to step 32 on page 40.

26. Is the error class recorded in step 25 AIX?

v Yes: Continue with the next step. v No: Go to step 32 on page 40.

27. Perform all the following steps for each entry in the list of all partitions you recorded in step 11,

except for the partition you were using to debug the original problem.

Common procedures for removing or replacing the chassis management card 39

28. From the list of all partitions, open the HMC virtual terminal window of a partition, and then type

diag at the AIX command prompt.

29. When the diagnostic operating instructions are displayed, complete the following steps: a. Press Enter. b. Select the Task Selection option. c. Select the Log Repair option. d. Select the resource associated with the repair action:

v If the repair action was reseating a cable or adapter, select the resource associated with that

repair action.

v If the resource associated with your repair action is not displayed on the Resource List, select

sysplanar0.

e. Click Commit after you make your selection.

Note: If the terminal type is not defined, you are prompted to define it before you can proceed.

30. Exit from diagnostics in this partition and return to the AIX command prompt.

31. Have all the partitions in the list of all the partitions you recorded in step 11 on page 39 been

processed?

v Yes: Continue with the next step. v No: Go to step 24 on page 39 to process the next partition in the list you recorded in step 11 on

page 39.

32. Have all the serviceable events recorded in step 4 on page 38 been processed?

v Yes: Continue with the next step. v No: Go to step 5 on page 38 and process the next service action event in the list of serviceable

events recorded in step 4 on page 38.

33. While processing all service action events, were you directed to step 14 on page 39?

v Yes: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and

deactivating LEDs” on page 47. Return the system to the customer. This completes the repair.

Note: If, during the processing of the list of open service action events, some service action

events remained open, further service actions might be required to complete the repair.

34. Perform all the following steps for each entry in the list of Axx partitions you began recording in step 14 on page 39, except for the partition you were using to debug the original problem.

35. From the list of Axx partitions, open the management console virtual terminal window of a partition , and then type diag at the AIX command prompt.

36. When the diagnostic operating instructions are displayed, complete the following steps: a. Press Enter. b. Select the Task Selection option.

Note: If the terminal type is not defined, you are prompted to define it before you can proceed.

c. Select the resource associated with the repair action:

v If the repair action was reseating a cable or adapter, select the resource associated with that

repair action.

v If the resource associated with your repair action is not displayed on the Resource List, select

sysplanar0.

d. Click Commit after you make your selection.

37. Exit from diagnostics in this partition and return to the AIX command prompt.

38. Have all the partitions in the list of Axx partitions you began recording in step 14 on page 39 been

processed?

40 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

v Yes: Continue with the next step. v No: Go to step 34 on page 40 to process the next partition in the list you recorded in step 14 on

page 39.

39. If the system attention LED is still on, turn off the LED as described in “Activating and deactivating

LEDs” on page 47. This completes the repair. Return the system to the customer.

Note: If, during the processing of the list of open service action events, some service action events remained open, further service actions might be required to complete the repair.

Closing a service call by using AIX or Linux

If the server is not connected to a management console and not using Integrated Virtualization Manager (IVM), perform these procedures to close serviceable events, clear hardware messages, and prepare the server to return to the customer.

Follow this checklist before performing the procedure: v Return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the

way the system is configured or partitioned.

v While you were performing the problem analysis on the original serviceable event, other

serviceable-event numbers might have been opened. Close all serviceable events that were opened as a result of your service activity.

v Ensure that server verification has been performed and that no problems require additional service

actions.

v If the repair was done by using the IVM online repair procedures, ensure that the original serviceable

event is now closed.

1. Did you use a hot-swap operation by using an AIX diagnostics service aid to change the FRU?

v Yes: Go to step 4 v No: Continue with the next step.

2. Do you have any field-replaceable units (FRUs) (for example cards, adapters, cables, or devices) that

were removed during problem analysis that you want to put back into the system?

Note: If the system backplane or battery has been replaced and you are loading diagnostics from a server over a network, it might be necessary for the customer to set the network boot information for this system before diagnostics can be loaded. Also, set the system time and date information after the repair is completed.

v Yes: Reinstall all of the FRUs that were removed during problem analysis. Go to step 3 v No: Continue with the next step.

3. Is the system or logical partition that you are performing a repair action on running the AIX

operating system?

v Yes: Continue with the next step. v No: Go to step 5.

4. Does the system or logical partition you are performing a repair action on have the AIX operating

system installed?

Note: If you have just replaced a hard disk in the root volume group, answer no to this question.

v Yes: Go to step 7 on page 42. v No: Continue with the next step.

5. Run stand-alone diagnostics in problem determination mode from either a CD-ROM or from a

Network Installation Management (NIM) server.

Note: For instructions about running stand-alone diagnostics from a CD and not by using an HMC, go to Running the stand-alone diagnostics from CD on a server without an HMC attached.

Common procedures for removing or replacing the chassis management card 41

For instructions about running stand-alone diagnostics from a NIM server, go to Running the stand-alone diagnostics from a Network Installation Management server.

Did you encounter any problems?

v Yes: Go to Problem analysis. v No: Continue with the next step.

6. The system hardware is functioning correctly.

If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs” on page 47.

This completes the repair.

Note: If, during the processing of the list of open service action events, some service action events

remained open, further service actions might be required to complete the repair. Return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the

way the system is configured or partitioned. This might require you to reboot the operating system.

7. Complete the following steps: a. Restart the system. b. Wait until the AIX operating system login prompt is displayed or until system activity on the

operator panel or display has stopped.

Did the AIX Login Prompt display?

v Yes: Continue with the next step. v No: Go to Problem analysis.

8. If the Resource Repair Action menu is already displayed, go to 12 on page 43; otherwise, complete the following steps:

a. Log into the operating system, either with root authority (if needed, ask the customer to enter the

password) or use the CE login.

b. Enter the diag -a command and check for missing resources. Follow any instructions that are

displayed. If a system request number (SRN) is displayed, suspect a loose card or connection. If no instructions are displayed, no resources were detected as missing. Continue with step 9.

9. Complete the following steps: a. Enter diag at the command prompt and press Enter. b. Select the Diagnostics Routines option. c. When the Diagnostic Mode Selection menu is displayed, select Problem determination. d. When the Advanced Diagnostic Selection menu is displayed, select the All Resources option.

Alternatively, test the FRUs you exchanged and any devices that are attached to the FRUs you exchanged by selecting the diagnostics for the individual FRU.

Did the Resource Repair Action menu (801015) display?

v Yes: Go to step 13 on page 43. v No: Continue with the next step.

10. Did the TESTING COMPLETE, no trouble was found menu (801010) display?

v Yes: Continue with the next step. v No: There is still a problem. Go to Problem analysis.

11. Select the Log Repair Action option, if not previously logged, in the TASK SELECTION menu to

update the AIX error log. If the repair action was reseating a cable or adapter, select the resource associated with that repair action.

If the resource associated with your action is not displayed on the resource list, select sysplanar0.

Note: If the check log indicator is on, this will set it back to the normal state. Go to step 14 on page

43.

42 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

12. Run a test on a resource that has an entry in the AIX error log, in the system verification mode. If

the test on the resource was successful, the Resource Repair Action menu is displayed. After replacing a FRU, select the resource for that FRU from the Resource Repair Action menu. This

updates the AIX error log to indicate that a system-detectable FRU has been replaced.

Note: If the check log indicator is on, this action will set it back to the normal state. To select the resource for the replaced FRU, complete the following steps: a. Select the resource associated with the repair action:

v If the repair action was reseating a cable or adapter, select the resource associated with that

repair action.

v If the resource associated with your repair action is not displayed on the Resource List, select

sysplanar0.

b. Click Commit after you make your selection. Did another Resource Repair Action (801015) display?

v Yes: Continue with the next step. v No: If the No Trouble Found menu is displayed, go to step 14.

13. Run a test on a resource that has an entry in the AIX error log, in the system verification mode. If

the test on the resource was successful, the Resource Repair Action menu is displayed.

Note: The parent or child of the resource you just replaced might also require that you run the Resource Repair Action service aid on it.

After replacing that FRU, select the resource for that FRU from the Resource Repair Action menu. This updates the AIX error log to indicate that a system-detectable FRU has been replaced.

v If the repair action was reseating a cable or adapter, select the resource associated with that

repair action.

v If the resource associated with your repair action is not displayed on the Resource List, select

sysplanar0.

b. Click Commit after you make your selection. Did the No Trouble Found menu display?

v Yes: Continue with the next step. v No: Go to Problem analysis.

14. If you changed the service processor or network settings, as instructed in previous MAPs, restore the

settings to the value they had prior to servicing the system. If you ran stand-alone diagnostics from CD-ROM, remove the stand-alone diagnostics CD-ROM from the system.

Did you perform service on a RAID subsystem that involved changing the PCI RAID adapter cache card or changing the configuration?

Note: This does not refer to the PCI-X RAID adapter or cache.

v Yes: Continue with the next step. v No: Go to step 16 on page 44.

15. Use the Recover Options selection to resolve the RAID configuration, by completing the following

steps:

a. On the PCI SCSI Disk Array Manager dialog, select Recovery options. b. Select Clear PCI SCSI Adapter Configuration and press F3 to clear any previous configuration

data that exists on the replacement adapter.

Common procedures for removing or replacing the chassis management card 43

c. On the Recovery Options dialog, select Resolve PCI SCSI RAID Adapter Configuration. d. On the Resolve PCI SCSI RAID Adapter Configuration dialog, select Accept Configuration on

Drives.

e. On the PCI SCSI RAID Adapter selections menu, select the adapter that you changed. f. On the next dialog, press Enter. g. When you see the Are You Sure selection menu, press Enter to continue. When the recovery

action is complete, the status message of OK is shown.

h. If you receive a status message of Failed, verify that you selected the correct adapter, and then

repeat this procedure. When recovery is complete, exit the operating system.

i. Go to step 16.

16. The system hardware is functioning correctly. Return the server to the state that the customer

normally uses, such as IPL type, IPL mode, and the way the system is configured or partitioned.

Closing a service call by using IBM PowerKVM

Perform the following steps to prepare the server to return to the customer.

Consider the following prerequisites before performing the procedure: v Return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the

way the system is configured or partitioned.

v Ensure that server verification has been performed and that no problems require additional service

actions.

1. Do you have any field-replaceable units (FRUs) (for example, cards, adapters, cables, or devices) that

were removed during problem analysis that you want to replace in the system? v Yes: Reinstall all of the FRUs that were removed during problem analysis. Continue with the next

step.

v No: Continue with the next step.

2. Have you already performed “Verifying a repair” on page 30?

v Yes: Continue with the next step. v No: Perform “Verifying a repair” on page 30. Then continue with the next step.

3. The system hardware is functioning correctly.

If the check log LED is still on, turn off the LED as described in “Activating and deactivating LEDs” on page 47.

Closing a service call by using Integrated Virtualization Manager

Perform these procedures to close serviceable events, clear hardware messages, and prepare the server to return to the customer.

Follow this checklist before performing the procedure: v Return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the

way the system is configured or partitioned.

v While you were performing the problem analysis on the original serviceable event, other

serviceable-event numbers might have been opened. Close all serviceable events that were opened as a result of your service activity.

v Ensure that server verification has been performed and there are no problems that require additional

service actions.

v If the repair was done by using the Integrated Virtualization Manager (IVM) online repair procedures,

ensure that the original serviceable event is now closed.

1. Record the system reference code (SRC), or symptom, and the location code of the field-replaceable unit (FRU) you replaced for future reference.

44 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

2. On the IVM, open Manage Serviceable Events and look at existing serviceable events.

3. Are there any service action events that are open?

v Yes: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and

deactivating LEDs” on page 47. Return the system to the customer. This completes the repair.

4. Record the list of open service action events.

5. From the list of serviceable events recorded in step 4, complete steps 6 - 30 on page 46 for each open

service action event.

6. Determine the error class of the serviceable event. Record it for future use.

7. Examine the details of the open service action event.

Is the error code associated with this service action event the same as recorded in step 1 on page 44?

v Yes: Go to step 11. v No: Continue with the next step.

8. Examine the FRU list of the service action event. Are any FRUs listed for the service action event?

v Yes: Continue with the next step. v No: Go to step 11.

9. Is the FRU list identical that is, the same FRUs, same number of FRUs, and same order of FRUs) to

the FRU list of the error code recorded in step 1 on page 44?

v Yes: Go to step 11. v No: Continue with the next step.

10. Is the FRU you replaced and recorded in step 1 on page 44 in the list of FRUs for this service action

event?

v Yes: Continue with the next step. v No: Go to step 30 on page 46.

Note: Some service action events remain open when you leave this MAP. Further service actions might be required to complete the repair.

11. Examine the details of this service action event, and record the partitions involved in this service

action event for use in a later step.

12. Is the error code associated with this service action event of the form A11-xxx or A01-xxx?

v Yes: Continue with the next step. v No: Go to step 17.

13. Have you begun a list of Axx partitions from prior service action events that you processed in this

maintenance analysis procedure (MAP)?

v Yes: Go to step 15. v No: Continue with the next step.

14. Begin a new list of Axx partitions by copying the list of partitions obtained in step 11. Go to step 16.

15. Add the partition list obtained in step 11 to the existing list of Axx partitions obtained from

processing previous service action events in this MAP.

16. Remove all entries in the list of all partitions you recorded in step 11. If you are referred to the list of

partitions obtained in step 11 in future steps, the list is empty. Go to step 17.

17. Select and highlight the service action event from the Manage Serviceable Events window.

18. Click Close Event.

19. Add comments for the serviceable event. Include any unique additional information. Click OK.

20. Add or update the FRU information:

Did you replace, add, or modify a FRU of the open service action event? v Yes: Continue with the next step.

Common procedures for removing or replacing the chassis management card 45

v No: Go to step 22.

21. Click OK to close the service action event.

22. Is the list of all partitions you recorded in step 11 on page 45 empty?

v Yes: Go to step 30. v No: Continue with the next step.

23. Does the list of all partitions you recorded in step 11 on page 45 contain more than one entry?

v Yes: Continue with the next step. v No: Go to step 30.

24. Is the error class recorded in step 23?

v Yes: Continue with the next step. v No: Go to step 30.

25. Perform all the following steps for each entry in the list of all partitions you recorded in step 11 on

page 45, except for the partition you were using to debug the original problem.

26. From the list of all partitions, open the IVM virtual terminal window of a partition, and then type

diag at the AIX command prompt.

27. When the diagnostic operating instructions are displayed, complete the following steps: a. Press Enter. b. Select the Task Selection option. c. Select the Log Repair option. d. Select the resource associated with the repair action:

v If the repair action was reseating a cable or adapter, select the resource associated with that

repair action.

v If the resource associated with your repair action is not displayed on the Resource List, select

sysplanar0.

e. Click Commit after you make your selection.

Note: If the terminal type is not defined, you are prompted to define it before you can proceed.

28. Exit from diagnostics in this partition and return to the AIX command prompt.

29. Have all the partitions in the list of all partitions you recorded in step 11 on page 45 been processed?

v Yes: Continue with the next step. v No: Go to step 25 to process the next partition in the list you recorded in step 11 on page 45.

30. Have all the serviceable events recorded in step 4 on page 45 been processed?

v Yes: Continue with the next step. v No: Go to step 5 on page 45 and process the next service action event in the list of serviceable

events recorded in step 4 on page 45.

31. While processing all service action events, were you directed to step 14 on page 45?

v Yes: Continue with the next step. v No: If the system attention LED is still on, turn off the LED as described in “Activating and

deactivating LEDs” on page 47. Return the system to the customer. This completes the repair.

Note: If during the processing of the list of open service action events, some service action events

remained open, further service actions might be required to complete the repair.

32. Complete all the following steps for each entry in the list of Axx partitions you began recording in step 14 on page 45, except for the partition you were using to debug the original problem.

33. From the list of Axx partitions, open the management console virtual terminal window of a partition , and then type diag at the AIX command prompt.

34. When the diagnostic operating instructions are displayed, complete the following steps:

46 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

a. Press Enter. b. Select the Task Selection option.

Note: If the terminal type is not defined, you are prompted to define it before you can proceed.

c. Select the Log Repair option. d. Select the resource associated with the repair action:

v If the repair action was reseating a cable or adapter, select the resource associated with that

repair action.

v If the resource associated with your repair action is not displayed on the Resource List, select

sysplanar0.

e. Click Commit after you make your selection.

35. Exit from diagnostics in this partition and return to the AIX command prompt.

36. Have all the partitions in the list of Axx partitions you began recording in step 14 on page 45 been

processed?

v Yes: Continue with the next step. v No: Go to step 32 on page 46 to process the next partition in the list you recorded in step 14 on

page 45.

37. If the system attention LED is still on, turn off the LED as described in “Activating and deactivating

LEDs.” This completes the repair. Return the system to the customer.

Note: If, during the processing of the list of open service action events, some service action events remained open, further service actions might be required to complete the repair.

Activating and deactivating LEDs

You can use these procedures to activate or deactivate light-emitting diodes (LEDs) by using the management console or the Advanced System Management Interface (ASMI).

The system attention LED is activated when an error that requires a service action is detected, but a fault LED is not activated. Such errors can include errors that generate a system reference code (SRC) or a service request number (SRN). On systems that support fault LEDs, a fault LED is activated for many problems that can be isolated to a specific hardware component. However, for some problems that require a service action, a fault LED might not be activated even if a problem can be isolated to a specific hardware component. For those problems, the system attention LED is activated instead.

For IBM Power Systems™servers that contain the POWER8®processor, the LEDs can be used to identify or verify a part that you are servicing. The error and identify function (amber) LED indicates an error and corresponds to the location code in the system reference code (SRC). The LED is activated and deactivated automatically.

Additionally, the following procedures can also be used to activate and deactivate LEDs.

v “Deactivating a system attention LED or partition LED by using the management console” on page 48 v “Activating or deactivating an identify LED by using the management console” on page 49 v “Deactivating a system attention LED or logical partition LED by using the Advanced System

Management Interface” on page 50

v “Activating or deactivating an identify LED by using the Advanced System Management Interface” on

page 50

Common procedures for removing or replacing the chassis management card 47

Deactivating a system attention LED or partition LED by using the management console

You can deactivate a system attention LED or a logical partition LED if you decide that a problem is not a high priority and you decide to repair the problem at a later time. You can do this task from the Hardware Management Console (HMC).

If you want to be alerted if another problem occurs, you must deactivate the system attention LED so that it can be activated again if another problem occurs.

To deactivate a system attention LED by using the HMC, choose one of the following navigation options depending on the interface type of the HMC:

v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:

1. In the navigation area, click Systems management > Servers.

2. To enable the tasks for that server, select the required server name.

3. From the Tasks menu, click Operations > LED Status

4. Click Identify LED. The Identify LED window opens. The selected system and its LED state are

displayed in the upper part of the window. The logical partition and its LED state are displayed in the lower part of the window. From the Identify LED window, you can deactivate both the System attention LED and the logical partition LED.

5. Click Deactivate Attention LED. A confirmation window is displayed that provides the following

information: – A verification that the system attention LED was deactivated. – An indication that there still might be open problems within the system. – An indication that you cannot activate the system attention LED.

6. Select one of the logical partitions in the lower table, and click Deactivate partition LED. A

confirmation window is displayed that provides the following information: – A verification that the logical partition LED was deactivated. – An indication that there still might be open problems within the logical partition. – An indication that you cannot activate the logical partition LED.

v If you are using an HMC Enhanced+ interface, complete the following steps:

1. In the navigation area, click the Resources icon , and then click All Systems.

2. To view the actions for that server, select the server name of the required server.

3. In the navigation area, click System Actions > Attention LED.

4. Click Identify Attention LED. The Identify LED window opens. The selected system and its LED

state are displayed in the upper part of the window. The logical partition and its LED state are displayed in the lower part of the window. From the Identify LED window, you can deactivate both the System attention LED and the logical partition LED.

5. Click Turn Attention LED Off. A confirmation window is displayed that provides the following

6. Select one of the logical partitions in the lower table, and click Turn Attention LED Off. A

48 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

– An indication that you cannot activate the logical partition LED.

Activating or deactivating an identify LED by using the management console

You can activate or deactivate an identify LED for components attached to the system from the Hardware Management Console (HMC).

The system provides several LEDs that help identify various components in the system, such as enclosures or field-replaceable units (FRUs). For this reason, they are called identify LEDs.

You can activate or deactivate the following types of identify LEDs: v Identify LED for an enclosure. If you want to add an adapter to a specific drawer (enclosure), you

need to know the machine type, model, and serial number (MTMS) of the drawer. To determine whether you have the correct MTMS for the drawer that needs the new adapter, you can activate the LED for a drawer and verify that the MTMS corresponds to the drawer that requires the new adapter.

v Identify LED for a FRU associated with a specified enclosure. If you want to hook up a cable to a

specific I/O adapter, you can activate the LED for the adapter, which is a field replaceable unit (FRU), and then physically check to see where you should connect the cable. This is especially useful when you have several adapters with open ports.

To activate or deactivate an identify LED for an enclosure or FRU, choose one of the following navigation options depending on the interface type of the HMC:

v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:

1. In the navigation area, click Systems management > Servers.

2. To enable the tasks for that server, select the required server name.

3. From the Tasks menu, click Operations > LED Status > Identify LED. The Identify LED, Select

Enclosure window is displayed.

4. To activate or deactivate an identify LED for an enclosure, select an enclosure from the table, and

click either Activate LED or Deactivate LED. The associated LED is either turned on or off.

5. To activate or deactivate an identify LED for a FRU, select an enclosure from the table, and then

click Selected > List FRUs.

6. Select one or more FRUs from the table, and click either Activate LED or Deactivate LED. The

associated LED is either turned on or off.

v If you are using an HMC Enhanced+ interface, complete the following steps:

1. In the navigation area, click the Resources icon , and then click All Systems.

2. To view the actions for that server, select the required server.

3. In the navigation area, click System Actions > Attention LED > Identify Attention LED. The

Identify Attention LED, Select Enclosure window is displayed.

4. To activate or deactivate an identify LED for an enclosure, select an enclosure from the table, and

click either Activate LED or Deactivate LED. The associated LED is either turned on or off.

5. To activate or deactivate an identify LED for a FRU, select an enclosure from the table, and then

click Selected > List FRUs.

6. Select one or more FRUs from the table, and click either Activate LED or Deactivate LED. The

associated LED is either turned on or off.

Common procedures for removing or replacing the chassis management card 49

Deactivating a system attention LED or logical partition LED by using the Advanced System Management Interface

You can deactivate a system attention LED or a logical partition LED by using the Advanced System Management Interface (ASMI).

The check log indicator provides a visual signal that the system as a whole requires attention or service. Each system has a single check log indicator. When an event occurs that either needs your intervention or that of service and support, the check log indicator lights continuously. The check log indicator is turned on when an entry is made in the service processor error log. The error entry is transmitted to the system error log and to the operating system error log.

To perform this operation, your authority level must be one of the following levels:

v Administrator v Authorized service provider

To turn off the check log indicator, do the following steps:

1. In the ASMI Welcome pane, specify your user ID and password, and click Log In.

2. In the navigation area, expand System Configuration > Service Indicators > System Attention

Indicator.

3. In the right pane, click Turn off system attention indicator. If the attempt is unsuccessful, an error

message is displayed.

Activating or deactivating an identify LED by using the Advanced System Management Interface

You can activate or deactivate an identify LED by using the Advanced System Management Interface (ASMI).

You can specify the location code of any indicator to view or modify its current state. If you provide the wrong location code, the advanced system manager attempts to go to the next higher level of the location code.

The next level is the base-level location code for that field replaceable unit (FRU). For example, a user types the location code for the FRU located on the second I/O slot of the third enclosure in the system. If the location code for the second I/O slot is incorrect (the FRU does not exist at this location), an attempt to set the indicator for the third enclosure is initiated. This process continues until a FRU is located or no other level is available.

To perform this operation, your authority level must be one of the following levels:

v Administrator v Authorized service provider

To change the current state of an indicator, do the following steps:

1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.

2. In the navigation area, expand System Configuration > Service Indicators > Indicators by Location

code.

3. In the right pane, enter the location code of the FRU and click Continue.

4. Select the preferred state from the list.

5. Click Save settings.

50 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Enabling enclosure indicators

Find out how to display and change Field Replaceable Unit (FRU) indicators within each enclosure.

You can turn on or off the identify indicators in each enclosure. An enclosure is a group of indicators. For example, a processing unit enclosure represents all of the indicators within the processing unit and an I/O enclosure represents all of the indicators within that I/O enclosure. Enclosures are listed by their location code.

To perform this operation, you must have one of the following authority levels:

v Administrator v Authorized service provider

To enable the enclosure indicator states, do the following steps:

1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.

2. In the navigation area, expand System Configuration and Service Indicators.

3. Select Enclosure Indicators.

4. Select the enclosure of choice and click Continue.

5. Make the necessary changes to the selection list located next to each location code.

6. To save the changes made to the state of one or more FRU indicators, click Save settings.

To turn off all of the indicators for this enclosure, click Turn off all. A report page is displayed indicating success or failure.

Deactivating an identify LED

Learn how to deactivate an identifying LED for a part or enclosure.

Deactivating a system attention LED by using the operating system or VIOS tools

You can use the AIX, IBM i, or Linux operating system, or the Virtual I/O Server (VIOS) tools to deactivate a system attention LED.

Deactivating the indicator light for a part by using AIX diagnostics

Use this procedure to turn off any indicator light that you turned on as a part of a service action.

To deactivate the indicator light, complete the following steps:

1. Log in as root user.

2. At the command line, type diag and press Enter.

3. From the Function Selection menu, select Task Selection and press Enter.

4. From the Task Selection menu, select Identify and Attention Indicators and press Enter.

5. From the list of lights, select the location code for the part and press Enter. When a light is activated

for a part, an I character precedes the location code.

6. Select Commit.

7. Exit to the command line.

Deactivating the indicator light by using the IBM i operating system

Use this procedure to turn off any indicator light that you turned on as a part of a service action.

To deactivate the indicator light, follow these steps:

1. Sign on to an IBM i session, with at least service level authority.

2. On the command line of the session, type strsst and press Enter.

Common procedures for removing or replacing the chassis management card 51

Note: If you cannot get to the System Service Tools display, use function 21 from the control panel. Alternatively, if the system is managed by a Hardware Management Console (HMC), use the Service Focal Point utilities to get to the Dedicated Service Tools (DST) display.

3. Type your service tools user ID and service tools password on the System Service Tools (SST) Sign

On display and press Enter.

Remember: The service tools password is case-sensitive.

4. Select Start a service tool from the System Service Tools (SST) display and press Enter.

5. Select Hardware service manager from the Start a Service Tool display and press Enter.

6. Select Work with service action log from the Hardware Service Manager display and press Enter.

7. On the Select Timeframe display, change the From: Date and Time field to a date and time prior to

when the problem occurred.

8. Search for an entry that matches one or more conditions of the problem:

v System reference code v Resource v Date and time v Failing item list

9. Select option 2 (Display failing item information) to display the service action log entry.

10. Select option 2 (Display details) to display location information for the failing part to be replaced.

The information displayed in the date and time fields is the date and time for the first occurrence of the specific system reference code for the resource displayed during the time range selected.

11. Select option 7 (Indicator off) to turn off the indicator light.

12. Select the Acknowledge all errors function at the bottom of the Service Action Log display, if all

problems have been resolved.

13. Close the log entry by selecting option 8 (Close new entry) on the Service Action Log Report display.

Deactivating the indicator light by using the Linux operating system

After you complete a removal and replacement procedure, you can deactivate the indicator light.

To deactivate the indicator light, complete the following steps:

1. Log in as root user.

2. At the command line, type /usr/sbin/usysident -s normal -l location_code and press Enter.

Related information:

Service and productivity tools for Linux on Power servers IBM provides hardware diagnostic aids and productivity tools, and installation aids for Linux operating systems on IBM Power Systems servers.

Deactivating the indicator light for a part by using the VIOS tools

Use this procedure to turn off any indicator light that you turned on as a part of a service action.

To deactivate the indicator light, complete the following steps:

1. Log in as root user.

2. At the command line, type diagmenu and press Enter.

3. From the Function Selection menu, select Task Selection and press Enter.

4. From the Task Selection menu, select Identify and Attention Indicators and press Enter.

5. From the list of lights, select the location code for the part and press Enter. When a light is activated

for a part, an I character precedes the location code.

6. Select Commit.

7. Exit to the command line.

52 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Deactivating a system attention LED by using the ASMI

You can use the Advanced System Management Interface (ASMI) to deactivate a system attention LED.

Deactivating the identify LED by using the ASMI when you know the location code

Learn how to deactivate the identify LED by using the Advanced System Management Interface (ASMI) when you know the location code.

You can specify the location code of any indicator to view or modify its current state. If you provide the wrong location code, the ASMI attempts to go to the next higher level of the location code.

The next level is the base-level location code for that field replaceable unit (FRU). For example, a user types the location code for the FRU located on the second memory module slot of the third enclosure in the system. If the location code for the second memory module slot is incorrect (the FRU does not exist at this location), an attempt to set the indicator for the third enclosure is initiated. This process continues until a FRU is located or no other level is available.

To complete this operation, your authority level must be one of the following levels:

v Administrator v Authorized service provider

To change the current state of an indicator, complete the following steps:

1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.

2. In the navigation area, expand System Configuration > Service Indicators > Indicators by Location

code.

3. In the Location code field, type the location code of the FRU and click Continue.

4. From the Identify indicator status list, select Off.

5. Click Save settings.

Deactivating the identify LED by using the ASMI when you do not know the location code

Learn how to deactivate the identify LED by using the Advanced System Management Interface (ASMI) when you do not know the location code.

You can turn off the identify indicators in each enclosure.

To complete this operation, your authority level must be one of the following levels:

v Administrator v Authorized service provider

To disable the enclosure indicator states, complete the following steps:

1. On the ASMI Welcome pane, specify your user ID and password, and click Log In.

2. In the navigation area, expand System Configuration > Service Indicators > Enclosure Indicators.

All servers and enclosures managed by the ASMI will display.

3. Select the server or enclosure with the part that needs to be replaced and click Continue. The location

code identifiers are listed.

4. Select the location code identifier and select Off.

5. To save the changes made to the state of one or more FRU indicators, click Save settings.

Deactivating a check log indicator (system information indicator) by using the ASMI

You can deactivate a check log indicator (system information indicator) or logical partition check log indicator by using the ASMI.

Common procedures for removing or replacing the chassis management card 53

To complete this operation, your authority level must be one of the following levels:

v Administrator v Authorized service provider

To turn off the check log indicator, do the following steps:

1. In the ASMI Welcome pane, specify your user ID and password, and click Log In.

2. In the navigation area, expand System Configuration > Service Indicators > System Information

Indicator.

3. In the right pane, click Turn off system information indicator. If the attempt is unsuccessful, an error

message is displayed.

Deactivating LEDs by using the HMC

Use this procedure to deactivate LEDs by using the Hardware Management Console (HMC).

Deactivating a system attention LED or partition LED by using the HMC

Use this procedure to deactivate a system attention LED or partition LED by using the Hardware Management Console (HMC).

To deactivate an LED by using the HMC, complete the following steps:

Choose one of the following navigation options depending on the interface type of the HMC: v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:

1. In the navigation area, click Systems Management > Servers.

2. In the content pane, select the system.

3. From the Tasks menu, click Operations > LED Status.

4. Click Identify LED. The Identify LED window opens. The selected system and its LED state are

displayed in the upper part of the window. The logical partition and its LED state are displayed in the lower part of the window. From the Identify LED window, you can deactivate both the system attention LED and the logical partition LED.

5. Click Deactivate Attention LED. A confirmation window is displayed that provides the following

6. Select one of the logical partitions in the lower table, and click Deactivate partition LED. A

confirmation window is displayed that provides the following information: – A verification that the logical partition attention LED was deactivated. – An indication that there still might be open problems within the logical partition. – An indication that you cannot deactivate the logical partition attention LED.

v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface, complete

the following steps:

1. In the navigation area, click the Resources icon , and then click All Systems.

54 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

2. Click the server name for which you want to deactivate the attention LED.

3. In the navigation area, click System Actions > Attention LED.

4. Click Turn Attention LED Off. A confirmation window that provides the following information is

displayed. – A verification that the system attention LED was deactivated. – An indication that there still might be open problems within the system.

5. Click OK.

Deactivating an identify LED for a FRU by using the HMC

Learn how to deactivate an identify LED by using the Hardware Management Console (HMC).

To deactivate an identify LED for a FRU by using the HMC, complete the following steps:

1. Choose one of the following navigation options depending on the interface type of the HMC:

v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:

a. In the navigation area, click Systems Management > Servers. b. In the content pane, select the system. c. Click Tasks > Operations > LED Status > Identify LED. The Identify LED, Select Enclosure

window is displayed.

v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface,

complete the following steps.

a. In the navigation area, click the Resources icon , and then click All Systems. b. To view the actions for that server, click the name of the required server. c. In the navigation area, click System Actions > Attention LED > Identify Attention LED. The

Identify LED, Select Enclosure window is displayed.

2. To deactivate an identify LED for a FRU, select an enclosure from the table, and then click Selected >

List FRUs.

3. Select one or more FRUs from the table, and click Deactivate LED. The associated LED is turned off.

Deactivating an identify LED for an enclosure by using the HMC

Learn how to deactivate an identify LED by using the Hardware Management Console (HMC).

To deactivate an identify LED for an enclosure by using the HMC, complete the following steps:

1. Choose one of the following navigation options depending on the interface type of the HMC:

v If you are using an HMC Classic or HMC Enhanced interface, complete the following steps:

a. In the navigation area, click Systems Management > Servers. b. In the content pane, select the system. c. Click Tasks > Operations > LED Status > Identify LED.

v If you are using an HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface,

complete the following steps.

2. To deactivate an identify LED for an enclosure, select an enclosure from the table, and click

Deactivate LED. The associated LED is turned off.

Common procedures for removing or replacing the chassis management card 55

56 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Notices

This information was developed for products and services offered in the US.

IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not grant you any license to these patents. You can send license inquiries, in writing, to:

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This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this information to non-IBM websites are provided for convenience only and do not in any manner serve as an endorsement of those websites. The materials at those websites are not part of the materials for this IBM product and use of those websites is at your own risk.

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IBM's computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure. In addition, users must establish procedures to ensure that there is independent data verification before relying on such data in sensitive or critical operations. Users should periodically check IBM's support websites for updated information and fixes applicable to the system and related software.

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This product may not be certified in your country for connection by any means whatsoever to interfaces of public telecommunications networks. Further certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions.

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58 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

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IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Electronic emission notices

When attaching a monitor to the equipment, you must use the designated monitor cable and any interference suppression devices supplied with the monitor.

Class A Notices

The following Class A statements apply to the IBM servers that contain the POWER8 processor and its features unless designated as electromagnetic compatibility (EMC) Class B in the feature information.

Federal Communications Commission (FCC) Statement

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.

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Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

European Community Compliance Statement

This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.

Notices 59

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

European Community contact: IBM Deutschland GmbH Technical Regulations, Department M372 IBM-Allee 1, 71139 Ehningen, Germany Tele: +49 (0) 800 225 5423 or +49 (0) 180 331 3233 email: halloibm@de.ibm.com

Warning: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

VCCI Statement - Japan

The following is a summary of the VCCI Japanese statement in the box above:

This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a domestic environment, radio interference may occur, in which case, the user may be required to take corrective actions.

Japan Electronics and Information Technology Industries Association Statement

This statement explains the Japan JIS C 61000-3-2 product wattage compliance.

This statement explains the Japan Electronics and Information Technology Industries Association (JEITA) statement for products less than or equal to 20 A per phase.

This statement explains the JEITA statement for products greater than 20 A, single phase.

60 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

This statement explains the JEITA statement for products greater than 20 A per phase, three-phase.

Electromagnetic Interference (EMI) Statement - People's Republic of China

Declaration: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may need to perform practical action.

Electromagnetic Interference (EMI) Statement - Taiwan

The following is a summary of the EMI Taiwan statement above.

Notices 61

Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user will be required to take adequate measures.

IBM Taiwan Contact Information:

Electromagnetic Interference (EMI) Statement - Korea

Germany Compliance Statement

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung von IBM gesteckt/eingebaut werden.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden: "Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen zu ergreifen und dafür aufzukommen."

Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten

Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)“. Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EG Richtlinie 2004/108/EG) für Geräte der Klasse A

62 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen

- CE - zu führen.

Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller: International Business Machines Corp. New Orchard Road Armonk, New York 10504 Tel: 914-499-1900

Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Regulations, Abteilung M372 IBM-Allee 1, 71139 Ehningen, Germany Tel: +49 (0) 800 225 5423 or +49 (0) 180 331 3233 email: halloibm@de.ibm.com

Generelle Informationen:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.

Electromagnetic Interference (EMI) Statement - Russia

Class B Notices

The following Class B statements apply to features designated as electromagnetic compatibility (EMC) Class B in the feature installation information.

Federal Communications Commission (FCC) Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

v Reorient or relocate the receiving antenna. v Increase the separation between the equipment and receiver. v Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

v Consult an IBM-authorized dealer or service representative for help.

Notices 63

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

Industry Canada Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European Community Compliance Statement

This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication equipment.

VCCI Statement - Japan

64 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Japan Electronics and Information Technology Industries Association Statement

This statement explains the Japan JIS C 61000-3-2 product wattage compliance.

This statement explains the Japan Electronics and Information Technology Industries Association (JEITA) statement for products less than or equal to 20 A per phase.

This statement explains the JEITA statement for products greater than 20 A, single phase.

This statement explains the JEITA statement for products greater than 20 A per phase, three-phase.

Notices 65

IBM Taiwan Contact Information

Electromagnetic Interference (EMI) Statement - Korea

Germany Compliance Statement

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit

Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten

Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)“. Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EG Richtlinie 2004/108/EG) für Geräte der Klasse B

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen

- CE - zu führen.

Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller: International Business Machines Corp. New Orchard Road Armonk, New York 10504 Tel: 914-499-1900

66 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Generelle Informationen:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

Terms and conditions

Permissions for the use of these publications are granted subject to the following terms and conditions.

Applicability: These terms and conditions are in addition to any terms of use for the IBM website.

Personal Use: You may reproduce these publications for your personal, noncommercial use provided that

all proprietary notices are preserved. You may not distribute, display or make derivative works of these publications, or any portion thereof, without the express consent of IBM.

Commercial Use: You may reproduce, distribute and display these publications solely within your enterprise provided that all proprietary notices are preserved. You may not make derivative works of these publications, or reproduce, distribute or display these publications or any portion thereof outside your enterprise, without the express consent of IBM.

Rights: Except as expressly granted in this permission, no other permissions, licenses or rights are granted, either express or implied, to the publications or any information, data, software or other intellectual property contained therein.

IBM reserves the right to withdraw the permissions granted herein whenever, in its discretion, the use of the publications is detrimental to its interest or, as determined by IBM, the above instructions are not being properly followed.

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IBM MAKES NO GUARANTEE ABOUT THE CONTENT OF THESE PUBLICATIONS. THE PUBLICATIONS ARE PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

Notices 67

68 Power Systems: Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

IBM®

IBM Power Systems EMX0 PCIe Gen3, Power Systems 9008-22L, Power Systems 9223-22H, Power Systems 9009-22A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety notices

Chassis management card for the EMX0 PCIe Gen3 I/O expansion drawer

Removing and replacing the chassis management card in the EMX0 PCIe3 expansion drawer

Preparing the system to remove and replace the chassis management card from the EMX0 PCIe3 expansion drawer

Preparing the system for operation after removing and replacing the chassis management card in the EMX0 PCIe3 expansion drawer

Common procedures for removing or replacing the chassis management card

Before you begin

Control panel LEDs

Enabling enclosure or server indicators with the ASMI

Starting the system or logical partition

Starting a system that is not managed by an HMC

Starting a system by using the control panel

Starting a system by using the ASMI

Starting a system or logical partition by using the HMC

Starting a system or logical partition by using the HMC Classic or HMC Enhanced interface

Starting a system or logical partition by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface

Starting an IBM PowerKVM system

Stopping a system or logical partition

Stopping a system that is not managed by an HMC

Stopping a system by using the control panel

Stopping a system by using the ASMI

Stopping a system by using the HMC

Stopping a system by using the HMC Classic or HMC Enhanced interface

Stopping a system by using the HMC Enhanced + Tech Preview (Pre-GA) or HMC Enhanced+ interface

Stopping an IBM PowerKVM system

Installing or replacing a part with an HMC

Installing a part by using the HMC

Removing a part by using the HMC

Repairing a part by using the HMC

Verifying the installed part

Verifying a part by using the operating system or VIOS

Verifying an installed feature or replaced part by using an AIX system or logical partition

Verifying the installed part by using an IBM i system or logical partition

Verifying an installed part by using a Linux system or logical partition

Verifying an installed part by using stand-alone diagnostics

Verifying an installed part or replaced part on a system or logical partition by using Virtual I/O Server tools

Verifying the installed part by using the HMC

Viewing serviceable events by using the HMC

Verifying a repair

Verifying the repair in AIX

Verifying a repair by using an IBM i system or logical partition

Verifying the repair in Linux

Verifying the repair on an IBM PowerKVM system

Verifying the repair from the management console

Closing a service call

Closing a service call by using AIX or Linux

Closing a service call by using IBM PowerKVM

Closing a service call by using Integrated Virtualization Manager

Activating and deactivating LEDs

Deactivating a system attention LED or partition LED by using the management console

Activating or deactivating an identify LED by using the management console

Deactivating a system attention LED or logical partition LED by using the Advanced System Management Interface

Activating or deactivating an identify LED by using the Advanced System Management Interface

Enabling enclosure indicators

Deactivating an identify LED

Deactivating a system attention LED by using the operating system or VIOS tools

Deactivating the indicator light for a part by using AIX diagnostics

Deactivating the indicator light by using the IBM i operating system

Deactivating the indicator light by using the Linux operating system

Deactivating the indicator light for a part by using the VIOS tools

Deactivating a system attention LED by using the ASMI

Deactivating the identify LED by using the ASMI when you know the location code

Deactivating the identify LED by using the ASMI when you do not know the location code

Deactivating a check log indicator (system information indicator) by using the ASMI

Deactivating LEDs by using the HMC

Deactivating a system attention LED or partition LED by using the HMC

Deactivating an identify LED for a FRU by using the HMC

Deactivating an identify LED for an enclosure by using the HMC

Notices

Privacy policy considerations

Trademarks

Electronic emission notices

Class A Notices

Class B Notices

Terms and conditions