IBM PC Server 704 User Handbook Manual

PC Server 704

User's Handbook

IBM

Note

Before using this information and the product it supports, be sure to read the general information under Appendix B, “Notices” on page 295. Also read the general information under “Product Warranties and Notices” in the User's Reference.

Third Edition (March 1997)

The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Laser Compliance Statement ..................... viii

Lithium Battery Notice ......................... ix

About This Book ............................ xi

How This Book is Organized ..................... xi

Notices Used in This Book ...................... xiii

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Welcome and Thank You ....................... xv

Chapter 1. Introducing the PC Server 704 ............. 1

Features at a Glance ........................... 3

Getting Help on the World Wide Web ............... 4

IBM PC Server Startup Support .................... 4

About ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Server Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Expansion Slots and Input/Output Connectors .......... 10

Padlock Loops and Power Supplies ................. 12

Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Moving the Server ............................ 16

Before You Begin ............................ 17

Starting the Server ............................ 18

Using the CD-ROM Drive ....................... 21

Installing an Operating System .................... 23

Arranging Your Workspace ...................... 24

Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Glare and Lighting .......................... 25

Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Electrical Outlets and Cable Lengths ............... 26

Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chapter 2. Configuring Your Server ................ 29

Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the Setup Program ....................... 31

Changing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Starting the Setup Program ..................... 32

Recording and Restoring Default Settings ............ 33

Disabling the Diskette Drive .................... 34

 Copyright IBM Corp. 1997 iii

Using the System Configuration Utility Program ......... 35

Backing Up the SCU Program Diskette .............. 36

Starting the System Configuration Utility Program ...... 37

Defining Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Administrative Password . . . . . . . . . . . . . . . . . . . . . . 44

User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting the Drive-Startup Sequence ................ 46

Secure Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring EISA, ISA, and PCI Adapters ............. 48

Configuring ISA or EISA Features and Options ........ 49

Configuration Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . 51

Resolving Hardware Configuration Conflicts .......... 52

Resolving Software Configuration Conflicts ........... 53

Using the SCSISelect Utility Program ................ 54

Starting the SCSISelect Utility Program ............. 54

SCSISelect Utility Main Menu ................... 55

SCSISelect Utility Bus:Device Options Menu .......... 55

Chapter 3. Installing Options . . . . . . . . . . . . . . . . . . . . 61

Before You Begin ............................ 62

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Handling Static-Sensitive Devices .................. 65

Preparing to Install Options ...................... 66

Removing the Side Covers ..................... 69

Removing the Top Cover ...................... 71

Installing a Microprocessor ...................... 74

Removing a Microprocessor ...................... 91

Installing Memory-Module Kits ................... 101

Removing Memory-Module Kits .................. 113

Installing Video Memory ....................... 121

Replacing the Real-Time Clock ................... 127

Installing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . 138

Removing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Installing Internal Drives ....................... 148

Internal Drive Bays ........................ 149

SCSI Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Preinstallation Steps (All Bays) ................. 155

Installing a 5.25-inch Removable-Media Drive ........ 157

iv PC Server 704 User's Handbook

Installing a Drive in a Hot-Swap Bay .............. 166

Removing Internal Drives ...................... 173

Removing a 5.25-Inch Removable-Media Drive ........ 174

Removing a Hot-Swap Drive ................... 181

Installing Hot-Swap Power Supplies ................ 188

Removing Hot-Swap Power Supplies ............... 192

Security Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Completing the Installation ..................... 197

Installing the Top Cover ..................... 197

Installing the Side Covers ..................... 199

Connecting External Options .................... 203

Connecting External SCSI Devices ............... 203

Chapter 4. Solving Problems . . . . . . . . . . . . . . . . . . . 209

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Overview of the Diagnostic Tools ................. 210

Power-On Self-Test (POST) .................... 211

POST Beep Codes ......................... 211

Test Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . 214

Option Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . 214

About the Test Programs ....................... 214

The Main Menu of the Diagnostic Diskette .......... 215

Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . 216

IntruderAlert . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Starting the Test Programs ...................... 220

Using the Module Tests ...................... 222

Changing Selected Tests in Test Groups ............ 223

Creating Test Scripts ........................ 223

Test Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

POST Error Message Table ...................... 227

SCSI Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Troubleshooting Network Adapters .............. 248

Identifying Problems through Status Indicators ....... 250

Checking the System for Damage ................. 253

After Dropping It .......................... 253

After Spilling Liquid on It .................... 254

Contents v

Installing Additional Test Programs ................ 255

Using the Utility Programs ..................... 257

Formatting Diskettes . . . . . . . . . . . . . . . . . . . . . . . . 257

Using the File Editor ........................ 257

Chapter 5. Getting Help, Service, and Information ...... 261

Before You Call for Service ..................... 262

Getting Customer Support and Service .............. 263

Using Electronic Support Services ................ 263

Using the World Wide Web ................... 264

Getting Information by Fax .................... 265

Getting Help by Telephone .................... 265

Getting Help Around the World ................ 266

Purchasing Additional Services ................... 267

Enhanced PC Support Line .................... 267

900-Number Operating System and Hardware Support Line 267

Network and Server Support Line ............... 268

Ordering Support Line Services ................. 268

Warranty and Repair Services .................. 269

Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . 270

Appendix A. Server Records . . . . . . . . . . . . . . . . . . . . 271

Record the Identification Numbers ................. 271

Installed Device Records ....................... 272

The System Board ........................... 280

Changing Jumper and Switch Settings ............... 281

Changing a Jumper Setting .................... 282

Setting System-Board Configuration Jumpers ......... 284

Setting System-Board Configuration Switches ......... 291

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . 295

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

vi PC Server 704 User's Handbook

Safety Information

Electrical current from power, telephone, and communication cables is hazardous. To avoid shock hazard, connect and disconnect cables as shown below when installing, moving or opening the covers of this product or attached devices. The power cord must be used with a properly grounded outlet.

In the U.K., by law, the power cord must be

In the U.K., by law, the telephone cable must

disconnected after the telephone line cable. be connected after the power cord.

Laser Compliance Statement

The CD-ROM drive is a laser product. The drive has a label that identifies its classification. The label, located on the drive, is shown below.

The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of EN 60825.

CAUTION: Do not open the drive; no user adjustments or serviceable parts are inside.

Class 1 laser products are not considered to be hazardous. The CD-ROM drive has an internal Class 1 gallium-arsenide laser that is nominally 0.14 milliwatts at 765 to 815 nanometers wavelength.

Lithium Battery Notice

The real-time clock contains a lithium battery.

CAUTION: Danger of explosion if battery is incorrectly replaced. When replacing the battery, use only an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

− − Throw or immerse into water

− − Heat to more than 100° C (212° F)

− − Repair or disassemble

Dispose of the battery as required by local ordinances or regulations. ATTENTION

Danger d'explosion en cas de remplacement incorrect de la batterie. Remplacer uniquement par une batterie d'un type équivalent recommandé par le fabricant. La batterie contient du lithium et peut exploser en cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inappropriée.

Ne pas :

− Lancer ou plonger dans l'eau

− Chauffer à plus de 100° C (212° F)

− Réparer ou désassembler

Mettre au rebut les batteries usagées conformément aux règlements locaux.

Note: Please call 1-800-IBM-4333 for information on battery disposal.

About This Book

This book provides the instructions for completing your installation; installing and removing server options; and configuring, modifying, and troubleshooting your server. This book also provides information to help you solve some of the simpler problems that might occur. If you have not yet set up your server, refer to the

Setup sheet for instructions on cabling the server. Refer to the User's Reference for more detailed information about the server's features.

If your server came with a RAID adapter installed, refer to the RAID adapter documentation for instructions for configuring your disk arrays.

How This Book is Organized

Chapter 1, “Introducing the PC Server 704,” introduces and describes the PC Server 704. This chapter also includes an overview of the server's features and components. In addition, this chapter contains instructions for starting the server and using the CD-ROM drive. Also included are instructions for installing operating systems and completing your installation.

Chapter 2, “Configuring Your Server,” contains instructions for configuring your server. Also included are instructions for using various utility programs.

Chapter 3, “Installing Options,” contains step-by-step instructions for installing and removing hardware options, such as memory-module kits, adapters, and internal drives. Instructions for connecting external options are also included in this chapter.

Chapter 4, “Solving Problems,” contains information to help you solve simple problems that you might encounter with your server. This chapter includes an overview of diagnostic tools, instructions for testing the server, lists of error messages, and troubleshooting charts. This chapter also contains information about checking the server for damage, and resolving configuration conflicts.

Chapter 5, “Getting Help, Service, and Information,” contains information to help you solve more complex problems that you might encounter with your server. This chapter provides instructions on how to obtain service and technical assistance for

 Copyright IBM Corp. 1997 xi

About This Book

your PC Server 704 and other IBM products that you might plan to use. This chapter also contains information about other publications, products, warranties, and services that IBM offers. Also included are fax numbers, toll-free telephone numbers, and access information for electronic bulletin boards, online services, and the World Wide Web.

Appendix A, “Server Records,” provides a section to record and update important information about your server, including the serial number, key number, and device records (which contain configuration information). Whenever you add options to your server, be sure to update the information in this appendix.

Appendix B, “Notices,” contains product notices and trademarks.

If you find a term that you are not familiar with, refer to the glossary located in the back of the User's Reference.

xii PC Server 704 User's Handbook

About This Book

Notices Used in This Book

This book contains information notices that relate to a specific topic. The Attention and Caution notices also appear in a multilingual safety booklet. Each notice is numbered for easy reference to the corresponding notices in the safety booklet. The notice definitions are as follows:

 Notes

These notices provide important tips, guidance, or advice.

 Attention

These notices indicate possible damage to programs, devices, or data. An attention notice appears just before the instruction or situation in which damage could occur.

 Caution

These notices indicate situations that potentially can be hazardous to you. A caution notice appears just before the instruction or situation that could be hazardous.

About This Book xiii

About This Book

Related Publications

In addition to this handbook, the following publications are included with your server:

 The Setup sheet contains the instructions for cabling your server.  The User's Reference contains detailed information about the

advanced features of your server.

 The SCSI Software User's Guide describes the factors that you

might want to consider before installing small computer system interface (SCSI) hardware and SCSI-related software in your server. This book also contains information about SCSI device drivers and describes the SCSI utility programs that you can use to configure the SCSI devices that you attach to the SCSI controllers on the system board.

 The PC Server Service and Support pamphlet contains important

information and phone numbers to call for different types of support for your PC Server.

 PC Server 704 Safety Information is a multilingual safety booklet.  The PCI RAID adapter support package comes with disk-array

models. The documentation provided in the package contains information about the PCI RAID adapter and provides instructions for configuring models that come with a disk-array controller. These instructions include step-by-step procedures for the tasks necessary to configure, add, change, and delete one or more disk arrays.

The IBM PC Server Hardware Maintenance Manual Supplement is available for purchase. It contains error codes, advanced diagnostic procedures, and a parts catalog for most models. This manual is intended for trained service technicians. (Diagnostic Diskettes are not included.)

Additional publications are available for purchase from IBM. For a list of publications available in your country:

 In the U.S., Canada, and Puerto Rico, call 1-800-879-2755.  In other countries, contact your IBM reseller or IBM marketing

representative.

xiv PC Server 704 User's Handbook

Welcome and Thank You

We appreciate your decision to purchase an IBM PC Server 704. Your server offers speed, power, expandability, and compatibility with various existing network operating systems and application programs.

The PC Server 704 also comes with IBM PC Server Startup Support, which provides coverage during the first 90 days after installation. IBM PC Server Startup Support is available to PC Server customers at no additional charge. This comprehensive program enhances IBM's support for setup, installation, configuration, and problem determination. It provides assistance for popular network operating systems and network adapters from IBM and other vendors. If you need assistance, call IBM at 1-800-772-2227 in the U.S. and Puerto Rico, or call IBM at 1-800-565-3344 in Canada. In all other countries, contact the IBM support organization that services your area, your IBM marketing representative, or your IBM reseller.

 Copyright IBM Corp. 1997 xv

Chapter 1. Introducing the PC Server 704

Your IBM PC Server 704 offers multiple (up to four) Intel Pentium Pro microprocessor capability, so that you can take advantage of symmetric multiprocessing (SMP) technology. You can maximize the benefits of this technology, provided that you have an SMP-capable operating system installed in your server.

For the latest information about SMP operating systems supported by your PC Server 704:

 In the U.S. and Puerto Rico, call 1-800-772-2227.  In Canada, call 1-800-565-3344.  In all other countries, contact the IBM support organization that

services your area, your IBM marketing representative, or your IBM reseller.

Your server also has a built-in peripheral component interconnect (PCI) advanced bus. This bus and the Pentium Pro microprocessors combine to create a high-performance local area network (LAN) server platform to handle heavy file-server applications or moderate database applications. All models have two embedded UltraSCSI controllers and offer super video graphics array (SVGA) graphics.

As an open-architecture, industry-standard system, the PC Server 704 has been tested for compatibility with numerous IBM and non-IBM adapters and devices. Rugged dependability is achieved by incorporating various quality standards and design points.

Your PC Server 704 comes with a full three-year, on-site limited warranty, plus IBM PC Server Startup Support. Some PC Server 704 models also come with IBM ServerGuide.

Refer to the Setup sheet for instructions for setting up and cabling your server.

This chapter contains an overview of the server features and components. In addition, this chapter describes how to start the server and use the CD-ROM drive. It also describes the ServerGuide package and how to complete your installation.

 Copyright IBM Corp. 1997 1

This User's Handbook also describes how to configure and use the server, and how to install and remove options. The troubleshooting information will help you solve some of the simpler problems that might occur. Appendix A, “Server Records” on page 271 provides a section for you to record all the important information about your server.

Refer to the User's Reference for more detailed information about the server features. That book also includes a glossary, warranty information, and other important notices.

Refer to the SCSI Software User's Guide, or if you have a RAID adapter installed, to the documentation provided with the RAID adapter, for information about SCSI device drivers and the utility programs that you can use to configure the devices that you install.

This chapter contains:

Features at a Glance

........................... 3

Getting Help on the World Wide Web ............... 4

IBM PC Server Startup Support .................... 4

About ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Server Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Expansion Slots and Input/Output Connectors .......... 10

Padlock Loops and Power Supplies ................. 12

Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Moving the Server ............................ 16

Before You Begin ............................ 17

Starting the Server ............................ 18

Using the CD-ROM Drive ....................... 21

Installing an Operating System .................... 23

Arranging Your Workspace ...................... 24

Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Glare and Lighting .......................... 25

Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Electrical Outlets and Cable Lengths ............... 26

Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 27

2 PC Server 704 User's Handbook

Features at a Glance

The features in your server vary according to the model that you purchased. The following is a summary of the features that are available with the PC Server 704.

Microprocessors

 Intel Pentium Pro with:

– Level-1 cache, 16 KB – Level-2 cache, 512 KB

 Expandable to four Pentium Pro

microprocessors

Memory

 256 MB of system memory,

expandable to 2 GB

 Industry standard, 60 ns, parity  Sixteen memory sockets  Two-way and four-way

interleaved

 Error correcting code support

Diskette Drive

 Standard: One 3.5-inch, 1.44 MB

CD-ROM Drive:

 Standard: IDE CD-ROM Drive

Keyboard

 Standard: 101-key or 102-key

Mouse

 Standard: IBM Mouse

Upgradable POST and BIOS

 Flash ROMs on the system board

Information Panel

 Two 16-character lines  LCD display of status information

Expansion Slots and Bays

 Ten expansion slots:

– Six 32-bit PCI slots – Four 32-bit EISA/ISA slots

 Seventeen expansion bays:

– Twelve hot-swap hard disk

drive bays

– Four removable-media drive

bays

– One dedicated, 3.5-inch

diskette drive bay

Video

 SVGA controller

 Video memory, 512 KB,

expandable to 1 MB

 Compatibility:

– Color graphics adapter (CGA) – Enhanced graphics adapter

(EGA)

– Video graphics array (VGA)

– Hercules graphics

Hard Disk Drives

 Number of drives and drive

capacities

are model dependent

 Can support up to 12 hot-swap

hard disk drives

Security Features

 Door lock  Padlock loops

Integrated Functions

 LED usability support  SVGA video connector  Two serial connectors

 Parallel connector  Mouse connector  Keyboard connector

 Battery-backed clock and

time/date calendar

 Two UltraSCSI connectors

Hot Swap Power Supplies

 Two or three 420-watt supplies

standard with:

– Automatic range voltage

selection (115–230 V ac)

– Built-in overload and surge

protection

 For redundant power on

two-supply models, an optional 420-watt supply with:

– Automatic range voltage

selection

– Built-in overload and surge

protection

SCSI Controller

 Two built-in bus-master UltraSCSI

controllers (all models)

 PCI RAID adapter (disk-array

models only)

When referring to hard disk drive capacity, MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes. Total user-accessible capacity may vary depending on operating environments.

Chapter 1. Introducing the PC Server 704

Getting Help on the World Wide Web

You can access the latest information about product compatibility and configuration on the World Wide Web. This information is updated as new PC Server products are announced. The following is a sample of the information available at http://www.pc.ibm.com/servers/ on the World Wide Web.

 Current updates to device drivers, flash BIOS, and other code.  A listing of products that have been tested for compatibility

with IBM PC Servers.

 Certification and compatibility information about Network

operating systems (NOS) and operating systems (OS).

For additional information, service, or assistance, see Chapter 5, “Getting Help, Service, and Information” on page 261.

IBM PC Server Startup Support

The IBM PC Server Startup Support program provides comprehensive telephone assistance 24 hours a day, 7 days a week, during the first 90 days after installation of your server at no additional charge.*IBM gives you direct access to trained specialists who can help you set up, install, and configure your server.

Help is available for IBM and non-IBM network operating systems, network interface adapters, and other optional peripherals. To receive a list of the network products supported by the IBM PC Server Startup Support program, call the IBM PC Company Automated Fax System at 1-800-426-3395 in the U.S., or call 1-800-465-3299 in Canada, and ask for document number 16125. For more information about this program, or for help with the installation of your server:

 In the U.S. and Puerto Rico, call IBM at 1-800-772-2227.  In Canada, call IBM at 1-800-565-3344.

Response time will vary depending on the number and nature of calls received.

4 PC Server 704 User's Handbook

About ServerGuide

 In all other countries, contact your IBM reseller or IBM

marketing representative.

Note: For additional information, service, or assistance, see

Chapter 5, “Getting Help, Service, and Information” on page 261.

About ServerGuide

The PC Server 704 comes with the IBM ServerGuide package, which contains CDs that you can use to install your operating system. Depending upon the ServerGuide version that came with your server, your operating system might be installed automatically, or ServerGuide might provide an assisted operating-system installation. Refer to the information provided with your ServerGuide package for more information.

Chapter 1. Introducing the PC Server 704 5

Server Controls

The most commonly used controls on the front of the server appear in the following illustration.

Door Lock

Diskette Eject Button

Power On/Off Button

Reset Button

CD-ROM Eject Button

6 PC Server 704 User's Handbook

Door Lock: You can lock the door on your server to deter tampering with the internal components.

Power On/Off Button: Press this convex button to manually turn the server on or off.

Reset Button: Press this concave button to reset the system and run the power-on self-test (POST).

Diskette-Eject Button: Press this button to remove a diskette from the drive.

CD-ROM Eject Button: Press this button to eject the CD-ROM tray from its drive so that you can insert or remove a CD.

Chapter 1. Introducing the PC Server 704 7

Status Indicators

The most commonly used status indicators on the front of the server appear in the following illustration.

Diskette In-Use Light

Power On Light Power Failure Light Cooling Failure Light Drive Failure Light

Information Panel

Hard Disk Power-On

Hard Disk In-Use

Hard Disk Fault

CD-ROM In-Use Light

8 PC Server 704 User's Handbook

CD-ROM Drive In-Use Light: This light indicates CD-ROM drive activity. When this light is green, power is being applied to the drive. When this light is amber, the drive is being accessed (read from or written to).

Diskette Drive In-Use Light: This green light indicates diskette-drive activity.

Power-On Light: This green light indicates that the power-on button is in the on position.

Power-Failure Light: This amber light indicates there is no alternating current (AC) present.

Cooling-Failure Light: This amber light indicates a fan failure. Drive-Failure Light: This amber light indicates a drive failure. Information Panel: System monitoring information will appear

on this liquid crystal display (LCD) if you install a system-management program and enable the information panel using the System Configuration Utility (SCU) program.

Hard Disk Status Lights: Each of the 12 hot-swap drive bays has a set of three status lights. These status lights indicate the following:

 Hard Disk Fault Light: When lit continuously, this amber

light indicates a faulty hard disk drive.

 Hard Disk In-Use Light: When flashing, this green light

indicates that the server is writing to or reading from the hard disk. However, on disk-array models, this light is operating-system dependent.

 Hard Disk Power-On Light: When lit continuously, this

green light indicates that a drive is installed and power is present.

Chapter 1. Introducing the PC Server 704 9

Expansion Slots and Input/Output Connectors

The following illustration shows the expansion slots and the input/output connectors (ports) on the rear of the server.

Keyboard Connector

Mouse Connector

Serial Connector (Com 2)

Serial Connector (Com 1)

Video Connector

Parallel Connector

PCI Expansion Slots

EISA Expansion Slots

Power Connectors

External SCSI Connector Knockouts

10 PC Server 704 User's Handbook

Expansion Slots and Input/Output Connectors

Keyboard Connector: The cable from your keyboard connects

here. Mouse Connector: This is where the mouse cable connects to

the server. This port sometimes is called an auxiliary-device or pointing-device port.

Serial Connectors: Your server has two, 9-pin serial connectors (COM1 and COM2). The serial signal cable for a modem or other serial device usually connects here. If you are using a 25-pin signal cable, you need a 9-pin-to-25-pin adapter cable.

Video Connector: The monitor signal cable attaches to this 15-pin connector.

Parallel Connector: This is where the signal cable for a parallel printer or other parallel device connects to your server.

Expansion Slots: The PC Server 704 has four extended industry standard architecture (EISA) expansion slots and six peripheral component interconnect (PCI) expansion slots. You can install PCI or EISA adapters to provide communication, specialized graphics, and sound. Many adapters provide bus-master capabilities, which enable the adapters to perform operations without interrupting the system microprocessors.

The four EISA expansion slots are available for future expansion. Disk-array models come with a PCI RAID adapter installed as a standard feature. The remaining four or five PCI expansion slots are available for future expansion.

External SCSI Connector Knockouts: An optional external SCSI cable can be attached to an internal SCSI connector by using one of these knockouts.

Power Connectors: The system power cords connect here.

Note: To see these and other connector locations on the system

board, refer to the system-board layout in “The System Board” on page 280.

Chapter 1. Introducing the PC Server 704 11

Padlock Loops and Power Supplies

The following illustration shows the power supply bays and padlock loops on your PC Server 704.

Notes:

1. See “Installing Hot-Swap Power Supplies” on page 188 for instructions for installing a power supply.

2. Some PC Server 704 models come with three power supplies preinstalled.

Power Supplies

Power Good Light

Current Good Light

Padlock Loops

12 PC Server 704 User's Handbook

Padlock Loops: The two side cover padlock loops enable you to insert padlocks (not provided) to secure the side covers to the system unit.

The electro-magnetic interference (EMI) panel on the front of the server also has a padlock loop. You can insert a small padlock (not included) through this loop to secure the EMI panel to the system unit and help prevent unauthorized access to the hard disk drives in the hot-swap bays.

Hot Swap Power Supplies: All PC Server 704 models support three hot-swap power supplies. Some models are shipped with two power supplies installed and some models are shipped with three power supplies installed. In a three-supply system, the third power supply provides redundant power.

Power-Good Light and Current-Good Light: These green lights provide status information about the power supply, as follows:

Power-Good Light (PS) Current-Good Light (I) Description

On On Power supply on and

OK Off Off or On Power supply failure On Off Current limit Note: To ensure that the power supply is operational, both lights must be on.

Chapter 1. Introducing the PC Server 704 13

Expansion Bays

The following illustration shows the location of the expansion bays in your server. For installation instructions and information on the types of drives that you can install in these bays, see Chapter 3, “Installing Options” on page 61.

Removable Media Bays

Hot Swap Bays

Diskette Drive Bay

14 PC Server 704 User's Handbook

Diskette Drive Bay: This dedicated bay contains a 3.5-inch,

1.44 MB diskette drive, which comes standard in all PC Server 704 models. This drive uses 1 MB and 2 MB diskettes. For optimum use, format 1 MB diskettes to 720 KB and format 2 MB diskettes to 1.44 MB.

Removable-Media Drive Bays: Your PC Server 704 has four drive bays for removable-media devices such as tape-backup drives, compact disc read-only memory (CD-ROM) drives, optical drives, or additional diskette drives. One of these drive bays contains a CD-ROM drive, which comes standard in all PC Server 704 models. For information about inserting CDs and using the CD-ROM drive, see “Using the CD-ROM Drive” on page 21.

Hot-Swap Bays: The hot-swap drive bays support up to 12 UltraSCSI hard disk drives. The number of preinstalled drives and their capacities vary by model. The hot-swap feature enables you to remove and replace hard disk drives without turning off the server.

Chapter 1. Introducing the PC Server 704 15

Moving the Server

CAUTION: Due to the weight of the server, do not attempt to lift the server by yourself. To avoid possible injury while moving or lifting the server, ask another person to help you.

PC Server 704 User's Handbook

Before You Begin

If you have not already done so, unpack your server. If you are not installing any optional hardware now, connect the cables and power cords. Follow the instructions on the Setup sheet that comes with your server. After you complete these tasks, return here for further instructions.

 Make sure you have an adequate number of properly grounded

electrical outlets for your server, monitor, and any other options that you intend to install.

 Place your server in a location that is dry. Rain or spilled

liquids might damage your server.

 Leave about 127 mm (5 in.) of space around the front and rear

of your server to allow the server's cooling system to work properly.

 Have a supply of 1 MB and 2 MB, 3.5-inch diskettes available.

You will need these diskettes later, when you install your operating system and backup your configuration and all important data.

Chapter 1. Introducing the PC Server 704 17

Starting the Server

1. Turn on your monitor and adjust the Brightness and Contrast controls to the approximate midpoint.

You can readjust these controls and the monitor location for personal viewing comfort after you turn on your server.

Note: The locations of the Power Switch and the Brightness and

Contrast controls on your monitor might be different from those shown above.

2. Adjust the keyboard feet and position the keyboard for personal typing comfort.

18 PC Server 704 User's Handbook

Starting the Server

3. Locate the keys; then, unlock and open the door. If the diskette drive contains packing material or a diskette, remove it from the drive.

4. If you installed any external devices, such as printers, plotters, or modems, turn them on now.

5. Turn on the server.

To turn on the server, press the Power On/Off button. The Power-on light comes on. The power-on self-test (POST) begins.

CAUTION: The convex On/Off button on the front of the server does

not turn off the electrical current supplied to the server. To remove all electrical current from the server, you must unplug all server and power supply power cords from the wall outlets

Starting the Server

6. Check your monitor. The screen displays the IBM logo and a number that represents the amount of available server memory. The server beeps once to indicate that it is working properly.

Notes:

 If you hear more than one beep, or no beep, check to

see if an error message appears. If no operating system is installed, the system prompts you to insert a startable diskette. Refer to “Installing an Operating System” on page 23 and to the information provided with your ServerGuide package and with your operating system for more information. If an error message appears, or if your screen is blank, see Chapter 4, “Solving Problems” on page 209.

 If your server stops running during testing or normal

operation, call for service. Describe the problem to the service technician.

20 PC Server 704 User's Handbook

Using the CD-ROM Drive

An IDE CD-ROM drive is a standard feature on all PC Server 704 models. To use the CD-ROM drive:

1. Have the CD ready.

2. Press the CD-ROM tray-release button.

CD-ROM In-Use Light

CD-ROM Tray

Manual Tray Release Opening

Tray Load and Eject Button

Note: If the CD-ROM tray does not extend out, insert the end

of a paper clip into the manual tray-release opening and gently pull the tray open.

Chapter 1. Introducing the PC Server 704 21

3. Locate the tabs in the corners of the tray.

4. With the label information facing up, center and place the CD on the tray.

5. Press the Tray Load and Eject button to move the CD-ROM tray back into the drive.

22 PC Server 704 User's Handbook

Installing an Operating System

The operating system that you select allows you to optimize some of the features in your server. Your server offers multi-processor capability so that you can take advantage of SMP technology. You can maximize the benefits of this technology, provided that you have an SMP-capable operating system installed in your server.

For the latest information about SMP-capable operating systems supported by your PC Server 704:

 In the U.S. and Puerto Rico, call 1-800-772-2227.  In Canada, call 1-800-565-3344.  In all other countries, contact your IBM reseller or IBM

marketing representative.

If your server came with a RAID adapter preinstalled, logical drives, except the startup drive, can be any size. However, the startup drive must be less than 2046 MB if you use the high-performance file system (HPFS), or 1024 MB if you use the file-allocation table (FAT). This applies to all operating systems.

Refer to the information that came with your ServerGuide package for instructions on installing your operating system.

Chapter 1. Introducing the PC Server 704 23

Arranging Your Workspace

To get the most from your server, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets also can affect the way you arrange your workspace.

Comfort

Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best.

Sitting in the same position for a long time can cause fatigue. A good chair can make a big difference. The backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs. Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest.

When using the keyboard, keep your forearms parallel to the floor and your wrists in a neutral, comfortable position. Try to keep a light touch on the keyboard and your hands and fingers relaxed. You can change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet.

Viewing Distance

Lower Back Support

Seat Height

Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance,

24 PC Server 704 User's Handbook

Arranging Your Workspace

usually 51 to 61 cm (20 to 24 in.), and position it so you can view it without having to twist your body. Also position other equipment you use regularly, such as the telephone or a mouse, within easy reach.

Glare and Lighting

Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right angles to windows and other light sources, when possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the Brightness and Contrast controls on the monitor as the room lighting changes throughout the day.

Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after you have exhausted other methods of reducing glare.

Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner.

Air Circulation

Your server and monitor produce heat. Your server has one or more fans that pull in fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage. Place the server and monitor so that nothing blocks the air vents; usually, 127 mm (5 in.) of air space is sufficient. Also, make sure the vented air is not blowing on someone else.

Chapter 1. Introducing the PC Server 704 25

Arranging Your Workspace

Electrical Outlets and Cable Lengths

The location of electrical outlets and the length of power cords and cables that connect to the monitor, printer, and other devices might determine the final placement of your server.

When arranging your workspace:

 Avoid the use of extension cords. When possible, plug the

server power cord directly into an electrical outlet.

 Keep power cords and cables neatly routed away from

walkways and other areas where they might get kicked accidentally.

For more information about power cords, refer to the User's Reference.

26 PC Server 704 User's Handbook

Installation Checklist

Important

Be sure to maintain at least 127 mm (5 in.) of space at the rear of the server to allow the server's cooling system to work properly. Blocking the air vents can cause overheating, which might result in a malfunction or permanent damage.

Your server hardware is set up, and you are ready to learn about your server. The order in which you do these tasks is up to you. Use the following checklist as a guide.

Ø Learn about your server and the system utility programs

Your server comes with utility programs to help you configure your server and troubleshoot problems. See Chapter 2, “Configuring Your Server” on page 29 for information about configuring your server and using these utility programs. See Chapter 4, “Solving Problems” on page 209 for details about troubleshooting. If your server came with a RAID adapter preinstalled, read and become familiar with your RAID adapter documentation.

Ø Record your identification numbers

Your server has important identification information that you will need if you have it serviced. Appendix A, “Server Records” on page 271 shows where to find these numbers, and provides space to record and retain information.

Ø Install options

If you have options to install, you might want to complete these installations now. See Chapter 3, “Installing Options” on page 61 for step-by-step installation instructions.

Chapter 1. Introducing the PC Server 704 27

Installation Checklist

Ø Complete setting up your PC Server 704

If you need to set the date, time, passwords or drive-startup sequences, or do other system setup tasks, use the procedures in Chapter 2, “Configuring Your Server” on page 29.

Ø Install device drivers

If you install your operating system without using ServerGuide, be sure to install the SCSI, RAID adapter, and network-adapter device drivers. If you use ServerGuide to install your operating system, verify that the appropriate device drivers are installed correctly. These device drivers are on the diskettes that come with your server.

These diskettes contain README files to help you install device drivers and complete your installation. Be sure to review the README files before you install the device drivers.

Ø Install option files

Some options that you install might come with a diskette that contains device drivers, configuration files, or test programs. To install these files (after your operating system is installed), follow the instructions that come with the diskettes.

Ø Install application programs

To install application programs, follow the instructions supplied with each application program.

Ø Review your User's Reference

The User's Reference contains information about the hardware and software features and expansion capabilities of your server. It also contains information about the microprocessors, memory, data-storage devices, video subsystems, input and output (I/O) ports, SCSI subsystem, and security. The User's Reference also includes a glossary and your product warranty information.

28 PC Server 704 User's Handbook

Chapter 2. Configuring Your Server

This chapter provides information about the configuration and utility programs that come with your server, as well as instructions that tell you when and how to use them.

This chapter contains:

Configuration Overview

. . . . . . . . . . . . . . . . . . . . . . . . 30

Using the Setup Program ....................... 31

Changing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Starting the Setup Program ..................... 32

Recording and Restoring Default Settings ............ 33

Disabling the Diskette Drive .................... 34

Using the System Configuration Utility Program ......... 35

Backing Up the SCU Program Diskette .............. 36

Starting the System Configuration Utility Program ...... 37

Defining Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Administrative Password . . . . . . . . . . . . . . . . . . . . . . 44

User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting the Drive-Startup Sequence ................ 46

Secure Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring EISA, ISA, and PCI Adapters ............. 48

Configuring ISA or EISA Features and Options ........ 49

Configuration Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . 51

Resolving Hardware Configuration Conflicts .......... 52

Resolving Software Configuration Conflicts ........... 53

Using the SCSISelect Utility Program ................ 54

Starting the SCSISelect Utility Program ............. 54

SCSISelect Utility Main Menu ................... 55

SCSISelect Utility Bus:Device Options Menu .......... 55

 Copyright IBM Corp. 1997 29

Configuration

Configuration Overview

You play a key role in how your server allocates resources to organize and interconnect hardware devices and software programs. This allocation process is referred to as configuration. The steps required to configure your server depend on the number and variety of devices and programs that you install.

Your server has the flexibility and power to support several types of adapters. This flexibility lets you choose from among thousands of adapters and devices that comply with any of the following standards:

 Peripheral Component Interconnect (PCI)  Extended Industry Standard Architecture (EISA)  Industry Standard Architecture (ISA)  Small Computer System Interface (SCSI)

In general, the greater the number and variety of hardware devices and software programs you install in your server, the more you will have to interact with your server and your devices to correctly configure your system.

Several hardware configuration utility programs come with your server. Use the built-in Setup program to define the system date and time, and control access to the diskette drive.

The System Configuration Utility (SCU) program is your main tool to configure the system. Use it to define most configuration settings. The values that you enter in the System Configuration Utility program override the entries in the Setup program.

See “Using the SCSISelect Utility Program” on page 54 and the SCSI Software User's Guide for information on using the SCSI utility programs to configure the SCSI devices that you attach to the SCSI controllers on the system board.

Configuration switches and jumpers reside on the system board. The switches enable you to define some configuration settings.

30 PC Server 704 User's Handbook

Setup Program

If your server came with a RAID adapter preinstalled, refer to the RAID adapter documentation for configuration information.

Using the Setup Program

The Setup program stores configuration values in nonvolatile random-access memory (NVRAM) and in the battery-backed memory of the real-time clock. Entries that you make in the System Configuration Utility program overwrite the entries made in the Setup program.

You perform much of the system configuration through the System Configuration Utility program, not the Setup program. Because the System Configuration Utility program resides on diskette, you must enable the diskette drive before using the System Configuration Utility. After configuring the system, you might prefer to secure it against casual or unauthorized access by running the Setup program to disable the diskette drive.

In most cases, the server operates using the default settings, and you need to change the settings only to resolve configuration conflicts or to enable or change device function (for example, defining diskette drive types).

Review this section and the information that came with the device before making changes. Also, record the current settings (see “Recording and Restoring Default Settings” on page 33) before making any changes.

Changing Settings

You can advance through the screens by pressing the Page Up (PgUp) or Page Down (PgDn) key. Use the Up Arrow (↑) or Down Arrow (↓) key to advance through the items on the screen. Change selections by first advancing to the item that you want to change; then, use the plus key (+) or minus key (−) to make the change.

Online Help information is available on the right side of the screen for each selection. To access menu-bar selections within the Setup program, use the Right Arrow (→) or Left Arrow (←) key.

Chapter 2. Configuring Your Server 31

Setup Program

The Setup program consists of the following menu bar selections:

Main: Select this choice to set the System Time and Date. This menu also allows you to view or change configuration settings for diskette drives.

Advanced: This choice allows you to view the settings of integrated peripherals, and identify the type and speed of the processors.

Security: Select this choice to set passwords.

Help: General help information is available by pressing F1.

Starting the Setup Program

To access the Setup program:

1. Remove all diskettes from the server.

2. Turn on the server and watch the screen. Be ready to act quickly.

3. Immediately after the system initialization procedure begins and before the IBM logo screen appears, the system prompts you to Press <F1> if you want to run SETUP. As soon as you see that prompt, press F1. If the Setup program screen does not appear, restart your system and try again.

Note: If a configuration error occurs, a prompt appears before

the operating system starts (see “Configuration Conflicts” on page 51).

4. If you have set a user or administrative password, the system prompts you to enter it. If you have set both passwords, enter either one.

5. Follow the instructions on the screen to view or change the configuration.

You must correctly exit from the Setup program to save the configuration information.

6. Press Esc or move the cursor to the Exit option on the menu bar.

7. Select Exit from the menu bar.

32 PC Server 704 User's Handbook

Setup Program

8. Select Exit Saving Changes.

Recording and Restoring Default Settings

If you have a printer attached to your server, you can use the Print Screen key to print the configuration settings. The default settings are helpful when you install additional options, or if the system requires service. Also, record the new settings each time that you make changes. Be sure to record the current configuration settings in “Installed Device Records” on page 272. You can restore default settings by using the Setup program.

To restore default settings:

1. Turn on the server.

2. Press F1 to enter the Setup program.

3. Select Exit from the menu bar.

4. Select Load Setup Defaults.

Chapter 2. Configuring Your Server 33

Setup Program

Disabling the Diskette Drive

After configuring the system, you might prefer to secure the system against casual or unauthorized access by running the Setup program to disable the diskette drive. This is especially useful in securing the System Configuration Utility program, which is provided on diskette. You can disable the diskette drive through the Setup program:

1. Turn on the server.

2. Press F1 to enter the Setup program.

3. Select Main from the menu bar.

4. Select Floppy Options.

5. Select the drive that you want to disable.

6. Press Esc or move the cursor to the Exit option on the menu bar.

7. Select Exit from the menu bar.

8. Select Exit Saving Changes.

34 PC Server 704 User's Handbook

System Configuration Utility

Using the System Configuration Utility Program

The System Configuration Utility program provides a convenient method to configure various system settings. This program automatically configures system adapters and maintains system parameters. Because the System Configuration Utility program assigns system resources, conflicts between adapters are less likely to occur. In most cases, the server operates with the configuration default settings.

If a conflict does occur, see “Configuration Conflicts” on page 51.

You must use the System Configuration Utility program anytime you want to change resource allocations, such as:

 Adding, deleting, or moving ISA or EISA devices

 Resolving conflicts

 Maintaining security functions

The System Configuration Utility program automatically configures PCI devices, Plug and Play devices, and system memory.

Each time that you use the System Configuration Utility program to configure your server, the configuration information is saved to the nonvolatile random-access memory (NVRAM) and in a backup file (with an extension of .CMS). Only devices that you install and configure correctly appear on the System Configuration Utility program screens.

Review this section and the information included with the devices you are adding before making changes. Also, record the current settings (see “Recording the SCU Program Settings” on page 41) before making any changes. The values you enter using the System Configuration Utility program override the entries in the Setup program.

Chapter 2. Configuring Your Server 35

System Configuration Utility

A screen similar to the following appears when you start the SCU program.

SYSTEM CONFIGURATION UTILITY, Release x.xx

Step 1: About System Configuration

Step 2: Add and Remove Boards

Step 3: Change Configuration Settings

Step 4: Save Configuration

Step 5: View Switch/Jumper Settings

Step 6: Exit

[Select=ENTER] [Exit=Esc] [Help=F1] [Utilities=F9]

In most cases, the server will operate using the default settings, and you need to change the settings only to resolve configuration conflicts or to enable or change device function (for example, define the drive startup sequence).

Use the following commands to navigate through the screens and make selections:

Action Press Key

Change between major menus

← or →

Highlight an item ↑ or ↓ Select an item Enter End activity

without changing configuration

Esc

Get help F1

Backing Up the SCU Program Diskette

Use an operating-system command, such as the DOS DISKCOPY command, to make a complete backup copy of the System Configuration Utility program diskette. Using the backup copy can

36 PC Server 704 User's Handbook

System Configuration Utility

prevent damage to the original diskette. Your operating-system documentation provides information on backing up diskettes.

Starting the System Configuration Utility Program

To access the System Configuration Utility program:

1. Insert the backup copy of the System Configuration Utility program diskette into the diskette drive.

2. Turn on the system. Or, if the system is turned on, press Ctrl+Alt+Del.

Or, at the DOS prompt for drive A, type SCU and press Enter. The system begins the power-on self-test (POST). If you have

set a user password, the system prompts you to enter it.

Notes:

a. If a user password is set, you must enter it to access

the System Configuration Utility program. If you have set user and administrative passwords, you can enter either one.

b. If a configuration error occurs, a prompt appears

before the operating system starts (see “Configuration Conflicts” on page 51).

3. Press Enter when the SCU title screen appears.

4. Follow the instructions on the Main Menu screen to view or change the configuration. The remainder of this chapter explains the menu selections. Refer to “Utilities” on page 41 for information on the SCU utilities accessible from this screen.

Step 1: About System Configuration

Select About System Configuration for an overview of the program. You can select from a menu for specific information about each function.

You can also press F1 for on-line Help information while performing a configuration function.

Chapter 2. Configuring Your Server 37

System Configuration Utility

Step 2: Add and Remove Boards

Select Add and Remove Boards to add, remove, or move any adapter. The System Configuration Utility program automatically detects and adds most adapters. This step provides a list of all correctly configured devices. You can press F6 to add ISA devices to the configuration.

The server requires configuration files to correctly configure ISA and EISA adapters. You must copy the configuration file, which has a file-name extension of .CFG, from the device option diskette to the System Configuration Utility program diskette before installing the device in the server.

If you have set an administrative password, the system prompts you to enter it.

Note: If the administrative password entry prompt appears, you

must enter it to access this selection.

If you have not set an administrative password, the system prompts you to set one. You can press Esc to continue using the System Configuration Utility program without setting an administrative password.

38 PC Server 704 User's Handbook

System Configuration Utility

Step 3: Change Configuration Settings

After adding adapters, select this choice to change the configuration, if necessary. If you change a setting in this step, you might need to change a switch or jumper setting on the system board or on a device. See the tables in “Installed Device Records” on page 272 for a listing of the settings and default values.

All settings will remain in the default position if you do not use this selection to change the configuration.

If you have set an administrative password and you have not used the Add and Remove Boards choice during this session, the system prompts you to enter your password.

Note: If the administrative password entry prompt appears, you

must enter the password to access this selection.

Advanced Options: Press F9 to display the Advanced Options

Menu screen. This screen provides options to display configuration data. You can select the following choices:

Option Description

Global Resource Map Lists allocated resources. Board Details Provides details on the adapter highlighted on the

Change Configuration Settings screen.

System Details Displays configuration data on the entire system and

its present state of configuration.

Physical Board ID Lists the identifiers of adapters physically installed in

the system.

Chapter 2. Configuring Your Server 39

System Configuration Utility

Step 4: Save Configuration

This choice saves the configuration settings to nonvolatile random-access memory (NVRAM) and in a backup file (with an extension of .CMS).

Note: Be certain you want to save this configuration data, because

once you select this choice, the save process begins immediately.

If you have set an administrative password and you have not used the Add and Remove Boards, or Change Configuration Settings choices during this session, the system prompts you to enter it.

Note: If the administrative password entry prompt appears, you

must enter your password to access this selection.

Step 5: Switch/Jumper Settings

Select View Switch/Jumper Settings to display the current settings of switches and jumpers on any adapter that is switch or jumper configurable.

40 PC Server 704 User's Handbook

System Configuration Utility

Utilities

The Utilities choice controls some aspects of how the system generates configuration data. For example, the System Configuration Utility program can prompt the user to manually add boards. Press F9 from the Main Menu screen to access the Utilities screen.

Press the space bar to select an option. Refer to the following table for information on the choices on this menu.

Options Description

Remote Mode Configure a server other than the server that you are using. Advanced/Dealer

Mode

Maintain settings not typically set by an average user.

Force New Configuration

Generate all new configuration data for PCI devices. If not selected, the system uses the existing configuration settings.

Load CFG Files Manually from Directory List

Prompt the user to add boards manually.

Ignore ID Mismatches

Select to have the System Configuration Utility program load configuration data for all adapters, even adapters physically present during the last configuration but not now present.

Step 6: Exit

This choice exits the System Configuration Utility. If you have changed configuration settings, you can optionally press F10 to restart the system so that the new settings take effect. Otherwise, press Enter to exit the System Configuration Utility program.

Recording the SCU Program Settings

Record the default configuration settings on a separate sheet then store the sheet in a safe place for future reference. If you have a printer attached to your server, you can use the Print Screen key to print these settings. The settings are helpful when you install additional options, or if the system requires service. Also, record the new settings each time you make changes. Be sure to record the current configuration settings in the tables in “Installed Device Records” on page 272.

Chapter 2. Configuring Your Server 41

Security

Defining Security

To control access to your server, you can implement several of the security measures described in your User's Reference, including password protection.

Password Overview

Two types of passwords are available with the PC Server 704. These are the administrative and user passwords. You can set both passwords using the Setup program and the System Configuration Utility program.

Note: Table 7 on page 273 provides the default values for all

security-related data fields.

Enter Password appears on the screen to prompt you. (The passwords do not appear on the screen as you type them.) If you enter the wrong password, Enter Password appears again. After three incorrect attempts, you must turn off the server and start again.

Note: You can use any combination of up to seven characters (A–Z,

a–z, and 0–9) for your passwords. For additional security, the user and administrative passwords should not be the same. Keep a record of your password in a secure place.

The following table summarizes the levels of security with the different levels of password protection.

42 PC Server 704 User's Handbook

Security

You might prefer to set the administrative password in the Setup program before you configure the system. This will help secure your configuration data by restricting access to some System Configuration Utility program functions. See “Administrative Password” on page 44 for instructions for setting the administrative password.

Type of Password Results

No password set  No password required to start system.

 No password required to access the System

Configuration Utility program and Setup program.

 User can access all System Configuration Utility

program functions.

 Secure mode is not functional.

User password only  User must enter password to complete the

system startup.

 Password required to access the System

Configuration Utility program, Setup program, and disable secure mode.

 User can access all System Configuration Utility

program functions.

Administrative password only

 No password required to start system.  Password required to access Setup program.  User can access the System Configuration Utility

program, but password is required to access sensitive SCU functions.

 Secure mode is not operational.

Administrative and user passwords

User must enter either password to complete the system startup.

 User must enter either password to access

System Configuration Utility program, or Setup program.

 Administrative password required to access

sensitive SCU functions.

 User password required to disable secure mode.

Chapter 2. Configuring Your Server 43

Security

Administrative Password

If you have set an administrative password, you must enter it to use System Configuration Utility functions that allow you to change configuration data. Before you set an administrative password, you might want to first set your drive-startup sequence, as described in “Setting the Drive-Startup Sequence” on page 46.

If an administrative password is set and then forgotten, you can clear the password from memory using a system board configuration switch. Refer to “Clearing All Passwords (Switch S6A1-2)” on page 293 for more information.

To set an administrative password in the Setup program:

1. Start the Setup program.

2. Select Set Administrative Password from the Security Menu

screen. The Set Administrative Password screen appears.

3. Type a password in the Enter New Password data field. Note: To remove an administrative password, press Enter when

the Enter New Password data field is blank.

4. Press Enter. The cursor moves to the Confirm New Password data field.

5. To verify that you typed the correct password, type the

password in the Confirm New Password data field. If you did not type the correct password, you must re-enter the password in the Enter New Password data field. Return to step 3.

6. If you typed the correct password, press Enter to save it.

Note: To change an existing administrative password, follow steps 1

through 6.

The password becomes effective immediately after you save it.

44 PC Server 704 User's Handbook

Security

User Password

You do not need to set a user password, but a user password helps to protect the information that you store in your server. It allows you to enable secure mode and write-protect the boot sector of a hard disk drive. Write-protecting the boot sector is a form of virus protection.

If a user password is set and then forgotten, you can clear the password from memory using a system-board configuration switch. Refer to “Clearing All Passwords (Switch S6A1-2)” on page 293 for more information.

To set a user password in the Setup program:

1. Start the Setup program.

2. Select Set User Password on the Security Menu screen. The Set User Password screen appears.

3. Type the password in the Enter New Password data field.

4. Press Enter. The cursor moves to the Confirm New Password data field.

5. To verify that you typed the new password correctly, type the

password in the Confirm New Password data field. If you did not type the correct password, you must re-enter the password in the Enter New Password data field. Return to step 3.

6. If you typed the correct password, press Enter to save it.

Note: To change an existing user password, follow steps 1

through 6.

The password becomes effective immediately after you save it.

Chapter 2. Configuring Your Server 45

Security

Setting the Drive-Startup Sequence

The drive startup sequence allows you to control the startup sequence of the drives in your server. Each time you turn on the server, it checks the drives as it looks for the operating system. The order in which the system checks the drives is the drive-startup sequence.

In most cases, you do not need to change the default drive-startup sequence. However, you might want to do so if you are working with multiple operating systems, or diskette drives of different sizes.

The default drive-startup sequence first checks the primary diskette drive for a self-starting (bootable) diskette. If one is present, the operating system or program is loaded from the diskette. If not, the system then checks the primary hard disk drive for an operating system. If one is present, it loads the operating system from that hard disk drive.

If you start the system from a diskette, the drive that contains the diskette becomes drive A, regardless of the defined sequence, and the first hard disk drive that you select in the startup sequence becomes drive C.

If you elect to switch the startup sequence of the diskette drives, use the Floppy Options selection in the System Configuration Utility program Main Menu screen.

To change the startup sequence:

1. Start the System Configuration Utility program.

2. Select Peripheral Configuration Group.

3. Scroll through the settings and locate the Boot Subsystem

Group; then, follow the instructions on the screen.

46 PC Server 704 User's Handbook

Security

Secure Mode

Secure mode secures the system against unauthorized use. Secure mode inhibits keyboard and mouse input, and disables the power switch and reset button. Secure mode takes effect when the keyboard and mouse remain inactive for an amount of time that you determine. You can gain access to the system only after you enter the correct user password.

Note: You must set a user password before you can enable secure

mode.

Refer to the following table for information on the options available for the secure mode.

Options Description

Hot Key Option Specifies a set of keyboard commands that will place the

system immediately into secure mode.

Lockout Timer Specifies a keyboard and mouse inactivity time-out period

of 1 to 128 minutes (in one minute increments). If the timer is enabled, and no keyboard or mouse activity occurs for the specified period, keyboard and mouse input is inhibited.

Secure Boot Mode

When this option is enabled, it disables the keyboard and mouse after POST completes and the operating system has loaded.

Enter the user password to unlock the keyboard and mouse.

Video Blanking Specifies whether secure mode will cause the monitor to

blank out.

Floppy Writes Specifies whether writing to a diskette is enabled or

disabled when the system is in secure mode.

Chapter 2. Configuring Your Server 47

Configuring EISA, ISA, and PCI Adapters

Before installing a new device or program, read the documentation that came with it. Reading the instructions helps you to determine the steps required for installation and configuration. The following list provides a preview of the actions that might be required to configure your server.

Note: During POST, your server automatically configures ISA Plug

and Play, EISA, and PCI devices.

Run the System Configuration Utility program when you first set up and configure your system, if you have added or removed any hardware options, or if you receive an error message instructing you to do so.

1. Start the System Configuration Utility program and: a. Record the current configuration settings. b. Install configuration files (.CFG).

See “Starting the System Configuration Utility Program” on page 37 and “Recording the SCU Program Settings” on page 41 for information about starting the system configuration utility program and recording current configuration setting. Instructions on installing configuration files are also included in “Starting the System Configuration Utility Program” on page 37. If the .CFG files did not come with the adapter, see “Configuration Files” on page 49.

2. Set jumpers or switches on the system board.

See “Changing Jumper and Switch Settings” on page 281.

3. Set jumpers or switches on the device.

See the instructions that came with the adapter.

4. Install the adapter in the server.

See “Installing Adapters” on page 135.

5. Install software programs.

See the installation instructions that came with the software.

48 PC Server 704 User's Handbook

ISA/EISA Configuration

6. Resolve configuration conflicts. See “Configuration Conflicts” on page 51.

Configuring ISA or EISA Features and Options

Some ISA and most EISA devices come with option diskettes. These diskettes can contain any or all of the following types of information:

 Configuration files (.CFG)  Diagnostic files  Device drivers

 Sample applications (mini-applications)

Configuration Files

The server requires a configuration file to configure the server for ISA or EISA adapters. You must copy this configuration file, which has a file-name extension of .CFG, from the device option diskette to the System Configuration Utility program diskette before installing the device in the server.

The configuration file reserves the system resources that the adapter needs to function properly. Some ISA adapters come with a diskette that contains the .CFG file for the adapter. If you want to install ISA adapters that did not come with their own .CFG files, use the System Configuration Utility program to create a unique .CFG file for each adapter.

Note: The unique .CFG files are slot sensitive. That is, they should

not be used to configure identical adapters in multiple systems unless you install the adapters in the same expansion slots within each system.

Chapter 2. Configuring Your Server 49

ISA/EISA Configuration

To create a unique .CFG file for an ISA adapter:

1. At the System Configuration Utility program Main Menu screen,

select Add and Remove Boards.

2. Press F6 (Define ISA).

3. At the ISA Definition screen, type in the adapter manufacturer and description (for example, IBM Token Ring).

Refer to the adapter documentation for information about specific configuration parameters, such as interrupt request levels (IRQs) or direct memory access (DMA) channels, that are required for the adapter. Then, follow the instructions on the screen to enter the appropriate parameters.

4. After you type in all of the appropriate parameters, press F10 to save the data.

5. At the Main Menu screen, select Save Configuration.

Note: PCI devices do not require .CFG files.

Diagnostic Files

The Diagnostic program that comes with your server is the primary method of testing the server. Some optional devices and adapters come with option-specific diagnostic files. These files provide a more specialized test of the option. “About the Test Programs” on page 214 provides additional information about installing and using diagnostic files. Refer to the documentation that came with the option for information about installing and running option-specific diagnostics.

Device Drivers

Device drivers are programs designed to support a specific type of hardware device. They provide instructions that enable the server to interact with the device, or to take advantage of a device's special features. The device driver might ship with the operating system, the application program, or on an option diskette. Not all devices require device drivers. Refer to the documentation that came with the option for additional information.

50 PC Server 704 User's Handbook

Configuration Conflicts

Sample Applications

Some optional devices provide small applications or sampler files. These applications demonstrate the capabilities of the device and serve as software examples for programming the device. Refer to the documentation that came with the option for additional information.

Configuration Conflicts

The resources used by your server consist of IRQs, DMA channels, I/O ports (for example, serial and parallel), and memory. This information is useful when a resource configuration conflict occurs.

Conflicts in the configuration occur if:

 An installed device requires the same resource as another

device. (For example, if you install an ISA network adapter and an EISA network adapter, both requesting IRQ 5, you can configure only one of the adapters.)

 A device resource is changed (for example, changing jumper

settings).

 A device function is changed (for example, assigning COM 1 to

two different serial ports).

 An installed software program requires the same resource as a

hardware device (for example, a device driver that uses the address required by the SVGA video controller).

The steps required to resolve a configuration error depends on the number and variety of hardware devices and software programs that you install. If a hardware configuration error is detected, a configuration error message appears after the server completes POST, but before the operating system starts. You can bypass the error or start one of the configuration utility programs. Press Esc to bypass the error and load the operating system. Press F1 to start the Setup program. To start the SCU program, insert the diskette in the diskette drive and press F1. If the System Configuration Utility program resides on a hard disk drive, type SCU from a DOS prompt for the appropriate drive.

Chapter 2. Configuring Your Server 51

Configuration Conflicts

The Setup program and the System Configuration Utility program only configure the system hardware. These programs do not consider the requirements of the operating system or the application programs. See “Resolving Software Configuration Conflicts” on page 53 for additional information.

Resolving Hardware Configuration Conflicts

Use the following information to help resolve hardware configuration conflicts:

1. Run the System Configuration Utility program to view and change the resources that are used by the system board functions. Record the current settings before making any changes. (See “Starting the System Configuration Utility Program” on page 37 for instructions.)

2. Determine which adapter or device is causing the error. Use the Change Configuration Settings selection in the System Configuration Utility program to update system configuration information (.CFG) files. (See “Step 3: Change Configuration Settings” on page 39 for instructions.)

3. Change configuration resource allocations. Use the Change Configuration Settings selection in the System Configuration Utility program to view or change system-board resource allocations. (See “Step 3: Change Configuration Settings” on page 39 for instructions.)

4. Change adapter jumpers or switches. Jumpers and switches define the system resources that a device can use. If the settings are incorrect or set to use a resource that cannot be shared, a conflict occurs and the device remains deactivated. Use the Switch/Jumper Settings selection in the System Configuration Utility program to verify switches (see “Step 5: Switch/Jumper Settings” on page 40). If a change is required, see “Changing Jumper and Switch Settings” on page 281. In addition, read the documentation that came with the device.

5. Change system board jumpers or switches. If a change is required, see “Setting System-Board Configuration Switches” on page 291.

52 PC Server 704 User's Handbook

Configuration Conflicts

6. Remove the device or adapter. Some configurations are not supported (for example, you cannot operate the server with two ISA SVGA adapters installed). If you must remove an adapter, see “Removing Adapters” on page 143.

Resolving Software Configuration Conflicts

The memory-address space and IRQs used by some hardware options might conflict with addresses defined for use through application programs.

If there is a conflict, one or more of the following conditions might exist:

 The system cannot load the operating system.  The system does not work.  An application program does not operate, or it returns an error.  Screen messages indicate a conflict exists.

You can resolve conflicts by changing either the software or the hardware configuration.

Note: Use the Change Configuration Settings selection in the

System Configuration Utility program to view the addresses used by the system board functions and adapters. (See “Step 3: Change Configuration Settings” on page 39 for instructions.)

Changing the Software Configuration

If a device driver is causing a memory-address conflict, refer to your operating-system documentation or the documentation supplied with the device drivers.

Chapter 2. Configuring Your Server 53

SCSISelect Utility Program

Using the SCSISelect Utility Program

Note: For disk-array models, use the Configuration diskettes that

came with the RAID adapter to view or change SCSI settings for attached devices.

The SCSI controllers have built-in menu-driven configuration utility programs that allow you to view and change SCSI settings.

You can use the SCSISelect Utility programs to:

 Change the default values  Verify and change configuration conflicts  Format a new SCSI hard disk

This section gives an overview of the SCSISelect Utility program. Refer to the SCSI Software User's Guide for more information.

Starting the SCSISelect Utility Program

You can access this program when you start the server. During system startup, the IBM PC Server screen appears briefly and then disappears. The following prompt is displayed:

<<< Press <CTRL><A> for SCSISelect Utility! >>>

Press Ctrl+A when you see this prompt.

Use the Up Arrow (↑) or Down Arrow (↓) key to move the highlight bar to the various menu choices. Press Esc to return to the previous menu. Also, you can press F5 to switch between color and monochrome modes (if your monitor permits). To change the current settings of the items displayed in the menus, follow the directions on the screen.

54 PC Server 704 User's Handbook

SCSISelect Utility Program

SCSISelect Utility Main Menu

This menu allows you to select the SCSI channel (A or B) on which you want to configure or view devices. Refer to the following table for a description of the choices on this menu.

Option Description

Bus:0Bh Select this option to configure the SCSI devices on

SCSI Channel A.

Bus:0Ch Select this option to configure the SCSI devices on

SCSI Channel B.

SCSISelect Utility Bus:Device Options Menu

To view or change the SCSI controller settings, select Configure/View Host Adapter Settings. Refer to “Configure/View Host Adapter Settings” on page 56 for information about the Configuration menu.

To see the IDs assigned to each SCSI device or to format a drive connected to one of the built-in SCSI controllers, select SCSI Disk Utilities. Refer to “SCSI Disk Utilities” on page 58 for information about the SCSI disk utilities.

Refer to the following table for information on the choices on this menu.

Option Description

Configure/View Host Adapter Settings

Select this option to display the Configuration menu.

SCSI Disk Utilities Select this option to display the SCSI Disk Utilities

menu.

Chapter 2. Configuring Your Server 55

SCSISelect Utility Program

Configure/View Host Adapter Settings

To view or change the SCSI controller settings, select Configure/View Host Adapter Settings from the Bus:Device Options menu and follow the directions on the screen. Refer to the following table for a description of the choices on this menu.

56 PC Server 704 User's Handbook

SCSISelect Utility Program

Option Description SCSI Bus Interface Definitions

Host Adapter SCSI ID Changes the SCSI ID of the SCSI controller

from its default value of 7.

SCSI Parity Checking Enables or disables parity checking on the

SCSI controller. The default value is Enabled.

Host Adapter SCSI Termination Configures SCSI controller termination.

The default value is Low ON/High ON.

Additional Options

Boot Device Options Displays the Boot Device Configuration

menu, which allows you to select a Boot Target ID and a Boot LUN Number.

The default boot device is at SCSI ID 0 with logical unit number (LUN) 0. To specify a different boot device, choose a different SCSI ID (0–7 for 8-bit adapters or 0–15 for 16-bit adapters).

If the boot device has multiple logical units, also specify the boot LUN. It can be 0–7 for 8-bit or 16-bit.

If you disable Multiple LUN Support in the Advanced Configuration menu, specifying a number for Boot LUN Number has no effect.

SCSI Device Configuration Displays the Configuration menu to allow

you to configure SCSI device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

Advanced Configuration Options Displays the Advanced Configuration

Options menu from which you can enable or disable options such as BIOS Support for Bootable CD-ROM, BIOS Support for Int13 Extensions, Support for UltraSCSI Speed, and Multiple LUN Support.

Chapter 2. Configuring Your Server 57

SCSISelect Utility Program

SCSI Disk Utilities

To see the IDs assigned to each SCSI device or to format a drive connected to one of the built-in SCSI controllers, select SCSI Disk Utilities from the Bus:Device Options menu.

To use the utility program, select a drive from the list. Read the screens carefully before making a selection.

Using the Low-Level Format Program

If your server did not come with a RAID adapter preinstalled, you can format your hard disks using the Low-Level Format feature of the SCSISelect Utility program.

Depending on the hard disk capacity, the Low-Level Format program could take up to two hours.

Note: If your server came with a RAID adapter preinstalled, refer to

the RAID adapter documentation for instructions to format your hard disk drives.

When To Use the Low-Level Format Program

Use the Low-Level Format program:

 When you are installing software that requires a low-level

format

 When you get recurring messages from the diagnostic tests

directing you to run the Low-Level Format program on the hard disk

 As a last resort before replacing a failing hard disk drive

Note: For information about backing up all of your files, see your

operating-system documentation.

Starting the Low-Level Format Program

20 Attention: The low-level format programs provided with

your server erase all data from your hard disk drive. Before you run a low-level format program, be sure to back up your data.

58 PC Server 704 User's Handbook

SCSISelect Utility Program

Note: Refer to the RAID adapter documentation for instructions for

performing a low-level format on a hard disk drive attached to the PCI RAID adapter.

1. If the hard disk is working, make a backup copy of all the files and programs on the hard disk.

2. Select SCSI Disk Utilities.

3. Select the disk drive that you want to format; then, press Enter.

4. Select Format disk; then, follow the instructions on the screen. Note: Hard disks normally contain more tracks than their stated

capacity (to allow for defective tracks). A message appears on the screen if the defect limit is reached. If this happens, have the system serviced.

5. To install an operating system, refer to the information provided with your ServerGuide package and with your operating system.

Chapter 2. Configuring Your Server 59

Chapter 3. Installing Options

This chapter provides instructions to help you add options to your server. Some option-removal instructions are provided, in case you need to remove one option to install another. If you have several internal options to install, these instructions enable you to add them all at one time.

This chapter contains:

Before You Begin

............................ 62

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Handling Static-Sensitive Devices .................. 65

Preparing to Install Options ...................... 66

Removing the Side Covers ..................... 69

Removing the Top Cover ...................... 71

Installing a Microprocessor ...................... 74

Removing a Microprocessor ...................... 91

Installing Memory-Module Kits ................... 101

Removing Memory-Module Kits .................. 113

Installing Video Memory ....................... 121

Replacing the Real-Time Clock ................... 127

Installing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . 138

Removing Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Installing Internal Drives ....................... 148

Internal Drive Bays ........................ 149

SCSI Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Preinstallation Steps (All Bays) ................. 155

Installing a 5.25-inch Removable-Media Drive ........ 157

Installing a Drive in a Hot-Swap Bay .............. 166

Removing Internal Drives ...................... 173

Removing a 5.25-Inch Removable-Media Drive ........ 174

Removing a Hot-Swap Drive ................... 181

Installing Hot-Swap Power Supplies ................ 188

Removing Hot-Swap Power Supplies ............... 192

Security Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Completing the Installation ..................... 197

Installing the Top Cover ..................... 197

Installing the Side Covers ..................... 199

Connecting External Options .................... 203

Connecting External SCSI Devices ............... 203

Before You Begin

Note: You do not need to turn the server off to install hot-swap

power supplies and hot-swap drives.

 If your server came with a RAID adapter preinstalled, you must

configure your disk arrays after you install hard disk drives, as described in “Installing Internal Drives” on page 148. In this case, follow the instructions in the RAID adapter documentation after installing the drives. Return here to install your remaining options, if applicable. See Chapter 2, “Configuring Your Server” on page 29 for additional details about configuration, and a description of your server utility programs.

 Become familiar with the safety and handling guidelines

specified under “Safety Information” on page vii, “Electrical Safety” on page 63 (or your safety booklet), and “Handling Static-Sensitive Devices” on page 65. These guidelines will help you work safely while working with your server or options.

 In addition, you will need the following items:

– Antistatic wrist strap – Standard-tip screwdriver with .375- to .500-inch by .04-inch

thick blade – Phillips screwdriver with a #1 bit – Phillips screwdriver with a #2 bit

62 PC Server 704 User's Handbook

Electrical Safety

For your safety, always do the following before removing the cover:

1. Turn off the server and any attached devices, such as printers, monitors, and external drives.

2. If you are in the United Kingdom and have a modem or fax machine attached to your server, you must disconnect the telephone line from the server before unplugging any power cords (also known as power cables). When reassembling your server, you must reconnect the telephone line after you plug in the power cords.

3. Unplug all the power cords from electrical outlets.

4. Disconnect all communication cables from external receptacles.

5. Disconnect all cables and power cords from the back of the server.

Note:

Reconnect the cables or power cords only after you reassemble the

server and put the covers back on.

CAUTION: Never remove the cover on a power supply. Hazardous voltage, current, and energy levels are present inside the power supplies. There are no serviceable parts inside the power supplies. If you suspect a problem with a power supply, contact an IBM service technician.

Electrical Safety

11 Attention: For proper cooling and airflow, always install the

chassis side and top covers before you turn on the server. If you operate the server without installing these covers, server components might become damaged.

13 Attention: For proper cooling and airflow, always install the

internal support panel for the processor and memory boards before you install the chassis side and top covers and turn on the server. If you operate the server without installing this support panel, server components might become damaged.

15 Attention:

a. When you install adapters, processor boards, or memory boards in the server, be sure that they are completely and correctly seated in the system-board connectors before you apply power. Incomplete insertion might cause damage to the system board or the adapters that you are installing.

b. Make sure you orient the processor board correctly before pressing it into its connector. Failure to do so could damage the processor board or the connector on the system board.

Note: Be sure to select the correct connector on the system board

when you are installing the processor and memory boards.

64 PC Server 704 User's Handbook

Handling Static-Sensitive Devices

10 Attention:

Electrostatic discharge (ESD) can damage hard disk drives, printed circuit boards, memory modules, and other server components. When you handle these static-sensitive components, observe the following precautions to avoid component damage:

a. When you handle static-sensitive components, work at an ESD protected workstation. If an ESD protected workstation is not available, wear a static-protective wrist strap attached to any unpainted metal surface on your server.

b. Handle static-sensitive components only by their edges. Never touch any exposed circuitry. After you remove them from their static-protective wrappers or from the server, place them component-side up on a grounded, static-free surface.

c. Limit your movement. Movement can cause static electricity to build up around you.

d. When you are installing a new option, touch the static-protective package containing the option to a metal expansion-slot screw or other unpainted metal surface on the server for at least 2 seconds. This reduces static electricity from the package and from your body.

Do not open the static-protective package that contains the option until you are instructed to do so. Whenever possible, remove the option from its static-protective wrapper; then, install the option directly into the server without setting the option down.

e. Do not slide a static-sensitive option over any surface or set the option down on a metal surface.

Chapter 3. Installing Options 65

Preparing to Install Options

Before you begin:

Be sure you have read “Electrical Safety” on page 63 and “Handling Static-Sensitive Devices” on page 65 (or your safety booklet).

Note: You do not need to turn the server off to install hot-swap

power supplies and hot-swap drives.

1. Unlock and open the door.

66 PC Server 704 User's Handbook

Preparing to Install Options

Remove all media (diskettes, CDs, optical discs, or tapes) from the drives; then, turn off the server and all attached options.

CAUTION: The convex On/Off button on the front of the server does not turn off the electrical current supplied to the server. To remove all electrical current from the server, you must unplug all server and power supply power cords from the wall outlets.

If you have a modem or fax machine attached to the server, disconnect the telephone line from the wall outlet.

Preparing to Install Options

Unplug all power cords (cables) from electrical outlets. Note the locations of the following; then, disconnect them from the

back of the server:

• Power cords

• Monitor cable

• Keyboard cable

• Any other cables and cords

CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunications systems, networks, and modems before you open the server covers.

Removing the Side Covers

Before you begin:

Be sure you have:

 Read “Electrical Safety” on page 63 and “Handling

Static-Sensitive Devices” on page 65 (or your safety booklet).

 Turned off peripheral devices (see “Preparing to Install

Options” on page 66).

You must remove both side covers before you can remove the top cover.

To remove either of the server side covers, do the following steps:

1. Unlock and remove any padlock .2/ on the side cover.

2. Remove the three screws .1/ from the back edge of the side cover. Save the screws to reuse when you reinstall the cover.

Chapter 3. Installing Options 69

Removing the Side Covers

3. Grip the two built-in handles at the back edge of the cover.

12 Attention: Do not damage or displace the

electromagnetic interference (EMI) gaskets mounted on the cover. Replace any damaged gaskets, or your server might not meet EMI requirements.

4. Pull firmly and evenly with both hands to slide the cover toward the back. The cover stops after about an inch.

5. Pull the cover out from the server toward you, to disengage the bottom and top rows of tabs from the notches in the chassis.

6. Set the cover aside.

11 Attention: For proper cooling and airflow, always

replace the top and side covers before turning on the server. Operating the server with the covers removed might damage server components.

70 PC Server 704 User's Handbook

Removing the Top Cover

Before you begin:

Be sure you have:

 Read “Electrical Safety” on page 63 and “Handling

Static-Sensitive Devices” on page 65 (or your safety booklet).

 Turned off peripheral devices (see “Preparing to Install

Options” on page 66).

 Removed both of the side covers (see “Removing the Side

Covers” on page 69).

To remove the server top cover, do the following steps:

1. Remove the three retaining screws from the back edge of the top cover. Save the screws to reuse when you reinstall the cover.

12 Attention: Do not damage or displace the

electromagnetic interference (EMI) gaskets mounted on the cover. Replace any damaged gaskets, or your server might not meet EMI requirements.

Chapter 3. Installing Options 71

Removing the Top Cover

2. Lift the back of the cover up very slightly (to about a 20-degree angle). Avoid dislodging the EMI clips.

20 angle or less

3. Slide the cover back and up from the chassis.

4. Set the cover aside.

72 PC Server 704 User's Handbook

Removing the Top Cover

What to do next?

 Installing a microprocessor? — Go to “Installing a

Microprocessor” on page 74.

 Removing a microprocessor? — Go to “Removing a

Microprocessor” on page 91.

 Installing memory-module kits? — Go to “Installing

Memory-Module Kits” on page 101.

 Removing memory-module kits? — Go to “Removing

Memory-Module Kits” on page 113.

 Installing video memory? — Go to “Installing Video Memory”

on page 121.

 Replacing the real-time clock? — Go to “Replacing the

Real-Time Clock” on page 127.

 Installing an adapter? — Go to “Installing Adapters” on

page 135.

 Removing an adapter? — Go to “Removing Adapters” on

page 143.

 Installing an internal drive? — Go to “Installing Internal Drives”

on page 148.

 Removing an internal drive? — Go to “Removing Internal

Drives” on page 173.

 Installing a power supply? — Go to “Installing Hot-Swap Power

Supplies” on page 188.

 Removing a power supply? — Go to “Removing Hot-Swap

Power Supplies” on page 192.

 Installing or removing a security feature? — Go to “Security

Procedures” on page 196.

 Installing an external option? — Go to “Connecting External

Options” on page 203.

Chapter 3. Installing Options 73

Installing a Microprocessor

Your server comes with two processor boards. Some models come with one microprocessor on each processor board. Other models come with one microprocessor on one processor board. Your server supports a maximum of four microprocessors. The system board contains two processor-board connectors: one is primary; the other is secondary. You must maintain a processor board in each connector.

.1/ System board .2/ Connector for secondary processor board .3/ Connector for primary processor board

The two smaller illustrations on the right show the two microprocessor sockets on the processor board. The top right illustration shows a microprocessor in the bottom (shaded) socket. The bottom right illustration shows a microprocessor in both sockets (shaded areas).

Your PC Server 704 can operate as an SMP server. With SMP, certain operating systems and application programs can distribute the processing load between the microprocessors. This enhances performance for applications, such as database transactions, graphics or computer-aided design (CAD) programs, and modeling or simulation programs.

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Before you begin:

Be sure you have:

 Read “Electrical Safety” on page 63 and “Handling

Static-Sensitive Devices” on page 65 (or your safety booklet).

 Obtained the Processor Upgrade Option Kit.  Obtained an SMP-capable operating system. Refer to

“Getting Customer Support and Service” on page 263 for instructions on how to obtain the latest information about SMP operating systems supported by your server.

 Before installing a new microprocessor, read thoroughly the

information provided with your microprocessor. You might need to update the basic input/output code (BIOS) for your system. Refer to “Getting Customer Support and Service” on page 263 for information on obtaining the latest flash BIOS.

 Located the documentation that comes with your server and

operating system.

 Removed the left side cover (see “Removing the Side

Covers” on page 69).

Notes:

1. The illustrations in this section might differ slightly from your hardware.

2. For the latest information about SMP operating systems supported by your PC Server 704:

 In the U.S. and Puerto Rico, call 1-800-772-2227.  In Canada, call 1-800-565-3344.  In all other countries, contact the IBM support organization

that services your area, your IBM marketing representative, or your IBM reseller.

3. To order additional microprocessor options, contact your IBM reseller or IBM marketing representative.

Chapter 3. Installing Options 75

Installing a Microprocessor

4. To avoid damage and ensure proper server operation when you install a new or additional microprocessor, use the same speed and voltage requirements as those of the currently installed microprocessor. Microprocessor internal and external clock frequencies must be identical.

17 Attention:

a. To avoid damaging the microprocessor during

installation, make sure that the socket latch is fully opened to the vertical position before you insert the microprocessor.

b. The microprocessor heat sink clips are under tension.

Be careful when installing or removing the microprocessor assembly. Do not let the clips scrape against the processor board, sockets, or other components.

c. Reduce the risk of electrostatic discharge (ESD)

damage to the microprocessor and server boards by following the instructions in Notice Number 10.

CAUTION: If your server has been operating, the heat sinks on the installed microprocessors will be hot. You can avoid getting a burn while removing an existing microprocessor or installing an additional one, if you let the components cool for 10 minutes before continuing with the procedures described in this section.

Note: Do not touch or bend the exposed pins on a microprocessor.

Installing a Microprocessor

An example microprocessor/heat-sink assembly might contain the following components:

2 3 4

.1/ Heat sink retention clips (two) .2/ Heat sink .3/ Thermal grease

.4/ Microprocessor

.5/ Pin 1 location .6/ Lower processor socket, with lever (latch) in open position .7/ Upper processor socket, empty, with lever in closed, locked

position .8/ Completed microprocessor/heat-sink assembly

You will work with these components while performing the steps in this section.

Chapter 3. Installing Options 77

Installing a Microprocessor

If you want to add a second microprocessor to a processor board, you must first remove that processor board from its connector on the system board. To install a microprocessor, do the following steps:

1. Remove the board-support panel: a. Remove the four screws .2/ from the board-support panel

.1/. Save the screws for later use.

b. Open the board-support panel. c. Remove the board-support panel by pulling the back edge

away from the three slots at the back of the chassis.

d. Store the panel until you are ready to reinstall it.

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Installing a Microprocessor

2. Select the processor board that you will remove. Locate the appropriate processor-board connector (.2/ or .4/) on the system board .1/. The primary processor-board connector is located at .2/. The secondary processor-board connector is located at .4/.

3. Disconnect the processor board .3/ from the system board by rotating the processor-board corner handles outward to a 90-degree angle from the processor board.

4. Grasp the processor-board corner handles and carefully slide the processor board out of the slot.

Note: Avoid touching the components and gold-edge

connectors on the processor board.

5. Place the processor board on a flat, static-protective surface.

Chapter 3. Installing Options 79

Installing a Microprocessor

6. Locate the primary and secondary microprocessor sockets on the processor boards, as shown in the following illustration. Your server comes with a microprocessor preinstalled in the primary socket. Therefore, you will install the new microprocessor in the secondary socket (also known as an upgrade socket).

Note: Both microprocessors on a processor board must have the

same speed to ensure proper server operation.

2 3 4

.1/ Heat sink retention clips (two) .2/ Heat sink .3/ Thermal grease

.4/ Microprocessor

.5/ Pin 1 location .6/ Lower processor socket, with lever (latch) in open

position .7/ Upper processor socket, empty, with lever in closed, locked position .8/ Completed microprocessor/heat-sink assembly

7. While you are handling boards and microprocessors, place them on a grounded, static-protective or conductive-foam surface.

8. Lift the lever on the secondary socket. Verify that the socket lever is completely opened to the vertical position.

80 PC Server 704 User's Handbook

Installing a Microprocessor

9. Remove the microprocessor from the static-protective bag, without touching or bending the pins. Place it pin-side down on a grounded, static-protective or conductive-foam surface.

10. Open the thermal grease packet. Place the contents of the packet on top of the microprocessor.

11. Spread the grease evenly over the surface of the microprocessor. Ensure that the grease does not extend beyond the microprocessor edges.

12. Discard the empty thermal grease packet.

13. Align the heat sink above the microprocessor.

14. Place the flat side of the heat sink on the layer of grease that covers the microprocessor.

Note: When you move the microprocessor/heat sink assembly

to the socket on the processor board, hold the assembly by the sides.

15. Center the microprocessor/heat sink assembly over the socket.

16. Carefully lower the microprocessor/heat sink assembly into the socket. Ensure that the pins on the microprocessor/heat sink assembly align with the holes in the socket. Do not bend the pins.

Note: Do not force the pins into the socket. If you feel any

resistance, remove the microprocessor/heat sink assembly and check the orientation and alignment.

Chapter 3. Installing Options 81

Installing a Microprocessor

17. Move the lever forward and downward until it snaps into the fully closed (locked) position.

18. Install two heat-sink clips to hold the microprocessor/heat sink assembly in the socket:

a. Each heat-sink clip has a rounded edge .1/ and a flat edge

.2/. Position the two heat-sink clips straight across the heat sink so that the flat edges .2/ at the ends of the clips face each other.

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Installing a Microprocessor

b. The following illustration shows the microprocessor/heat

sink assembly, completely attached, except for one end of one clip. The socket .1/ contains the microprocessor .3/. An installation tool .4/ is being used to press the remaining end of one clip over the heat sink .2/.

Chapter 3. Installing Options 83

Installing a Microprocessor

Connect each end of each clip to the matching tab (flange) on the socket. Then, press the clips down until they are secure on both sides of the socket.

84 PC Server 704 User's Handbook

Installing a Microprocessor

19. Reinstall the processor board .3/ in the server: a. Locate the appropriate processor-board connector (.2/ or

.4/) on the system board .1/. Install the first processor board in the primary connector .2/. Install the second processor board in the secondary connector .4/.

Chapter 3. Installing Options 85

Installing a Microprocessor

b. Grasp the processor board by the corners with the handles.

Insert the primary processor board, component-side down.

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Installing a Microprocessor

Insert the secondary processor board, component-side up.

c. Slide the processor board into the appropriate slot guides on

the system board.

d. Press the processor board carefully but firmly into the

system-board connector.

e. Rotate the processor-board handles to the closed position,

until the handles are aligned with the front edge of the processor board.

15 Attention:

b. Make sure you orient the processor board correctly before pressing it into its connector. Failure to do so

Chapter 3. Installing Options 87

IBM PC Server 704 User Handbook Manual

Specifications and Main Features

Frequently Asked Questions

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