IBM Network Management Card User Manual

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Network Management Card

User’ s Guide

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Network Management Card

User’ s Guide

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Note: Before using this information and the product it supports, read the general information in Appendix C, “Notices,” on page 89.

Second Edition (June 2012)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Important:

Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.

For example, if a caution statement is labeled “Statement 1,” translations for that caution statement are in the Safety Information document under “Statement 1.”

Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device.

iv Network Management Card : User’s Guide

Statement 1:

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal

cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

Safety v

vi Network Management Card : User’s Guide

Contents

Safety ............................iii

Chapter 1. Introduction ......................1

Features............................1

Notices and statements in this document................2

Specifications ..........................3

Network ............................3

IBM Environmental Monitoring Probe .................4

Management Information Base (MIB) compatibility ............4

Chapter 2. Installing and configuring the network management card ....5

Installation checklist .......................5

Handling static-sensitive devices ...................5

LEDs and connectors .......................6

Network management card default parameters .............7

Installing the network management card in the UPS............9

Configuring the network management card...............11

Using the serial configuration menus .................16

Chapter 3. Using the network management card web interface ......19

Starting the web interface .....................19

Online help ..........................19

Optimizing the performance of your web browser ............20

UPS properties .........................20

UPS control ..........................28

UPS weekly schedule programming .................30

Shutdown parameters ......................31

Measurements .........................33

Event log ...........................34

System log ..........................35

Notification ..........................35

Sending text messages ......................38

Network settings ........................38

System settings ........................41

Notified applications .......................42

Access control .........................43

SNMP setting .........................44

Date and time .........................46

Updating firmware ........................47

Chapter 4. Using the Telnet, SSH, and CLI ..............49

Overview ...........................49

Session constraints .......................49

Available settings ........................49

Starting and ending a session ...................50

Using the Menu interface .....................50

Using the command-line interface ..................52

Chapter 5. Connecting and configuring an IBM Environmental Monitoring

Probe (optional) .......................61

Environmental monitoring probe features ...............61

Connecting an environmental monitoring probe to the network management

card ............................62

Environment status .......................64

Environment settings.......................65

Event log ...........................67

Chapter 6. Shutdown criteria and sequence .............69

Shutdown criteria managed by the network management card .......69

Load segments .........................70

Shutdown sequences detail ....................71

Appendix A. Uninterruptible power supply alarms, events, and MIB objects 75

Table of alarms .........................75

Table of events .........................76

Table of system alarms ......................78

MIB objects ..........................79

Appendix B. Getting help and technical assistance ..........85

Before you call .........................85

Using the documentation .....................86

Getting help and information from the World Wide Web ..........86

How to send Dynamic System Analysis data to IBM ...........86

Creating a personalized support web page...............86

Software service and support ...................86

Hardware service and support ...................87

IBM Taiwan product service ....................87

Appendix C. Notices ......................89

Trademarks ..........................89

Important notes.........................90

Particulate contamination .....................91

Documentation format ......................91

Telecommunication regulatory statement ...............92

Electronic emission notices ....................92

Index ............................97

viii Network Management Card : User’s Guide

Chapter 1. Introduction

The IBM®Network Management Card works with the IBM UPS Manager software to monitor, manage, and protect uninterruptible power supplies through standard web pages, a Network Time Protocol (NTP) server, and Secure Sockets Layer (SSL) security protocol. The network management card can support up to five connected browsers at one time, or three browsers with the SSL protocol.

You can install the network management card in an IBM uninterruptible power supply (UPS) that has a communication bay, and you can install it while the UPS is online, maintaining the highest system availability. You can configure the network management card by using any of the following methods:

v Web browser v Local serial link (network parameters) v BOOTP/DHCP (network parameters) v Terminal over network (Telnet), Secure Shell (SSH), or command-line interface

(CLI)

If firmware and documentation updates are available, you can download them from the IBM web site. The network management card might have features that are not described in the documentation that comes with the UPS, and the documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the network management card documentation. To check for updates, go to http://www.ibm.com/supportportal/.

Features

Note: Changes are made periodically to the IBM website. Procedures for locating

firmware and documentation might vary slightly from what is described in this document.

The network management card has the following features:

v Simultaneous shutdown of protected servers v Configuration of automatic email messages in response to UPS alarms and to

transmit periodic reports

v Control of UPS on/off switching with a web browser v Adjustment and control of load segments through the HTML interface, including

sequential starting of the installation and optimization of backup time by shutting down non-priority systems

v Automatic date and time adjustment through an NTP server v Protection by encrypted password v Protection by secure SSL connection v SNMP v1/v3 for supervision Dual Stack IP v4/IP v6 v Log storage in the nonvolatile memory v Online help (English only) v Card firmware update through the network v Fast Ethernet 10/100 MB compatibility with auto-negotiation on the RJ-45

connector

v Recording of events and measurements in the card log

v Humidity/temperature/dry contact sensor (optional) v Easy installation (can be installed while the UPS is online, maintaining the

highest system availability)

v Compatibility with the Internet Engineering Task Force (IETF) Management

Information Base (MIB) and the Power MIB (see “MIB objects” on page 79)

v Available languages:

– English – French – Spanish – German – Simplified Chinese – Japanese – Russian – Korean – Traditional Chinese – Italian – Portuguese

Notices and statements in this document

The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

The following notices and statements are used in this document:

v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage could occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

2 Network Management Card : User’s Guide

Specifications

Network

The network management card specifications are shown in the following table.

Table 1. Network management card specifications

Specification Description

Dimensions 132 x 66 x 42 mm (5.2 x 2.6 x 1.6 in.) Weight 70 g (0.15 lb) Storage temperature -10°C to 70°C (14°F to 158°F) Operating temperature 0°C to 40°C (32°F to 104°F) Ambient humidity 90% RH max without condensation

The Ethernet connector has fast Ethernet 10/100 Mb compatibility with auto-negotiation. It is compatible with 1 Gb networks in 100 Mb mode.

Table 2. Network management card ports used

Protocol Port

BOOTP/DHCP UDP 68, 67 HTML TCP 80 SSL TCP 443 IBM UPS Manager shutdown software TCP 5000 (connected mode)

UDP 4679, 4680 (broadcast mode) SMTP 25 NTP 123 SNMP V1 and V3 161 TRAP SNMP 162 Telnet 23 SSH 22

Chapter 1. Introduction 3

IBM Environmental Monitoring Probe

The IBM Environmental Monitoring Probe (purchased separately) is a connectivity device that enables you to remotely monitor the temperature, humidity, and status of two contact devices through a standard web browser, providing greater power management control and flexible monitoring. The environmental monitoring probe is connected to the network management card.

For more information about the environmental monitoring probe, see Chapter 5, “Connecting and configuring an IBM Environmental Monitoring Probe (optional),” on page 61.

Management Information Base (MIB) compatibility

The network management card is compatible with the following Management Information Bases (MIBs):

v MIB II (RFC 1213) v Internet Engineering Task Force (IETF) Standard UPS MIB (RFC 1628) v EATON Powerware MIB (PowerMIB)

For more information about MIBs, see “MIB objects” on page 79.

4 Network Management Card : User’s Guide

Chapter 2. Installing and configuring the network management card

This chapter describes how to install the network management card in an uninterruptible power supply (UPS) and how to configure the card to use the web interface.

Installation checklist

Before you install the network management card, make sure that you have the following items:

v Network management card

v Serial communication cable for configuration (comes with the network

management card)

v Ethernet cable (purchased separately) v Phillips screwdriver (purchased separately)

Handling static-sensitive devices

Attention: Static electricity can damage the UPS and other electronic devices. To

avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the following precautions:

v Limit your movement. Movement can cause static electricity to build up around

you.

v The use of a grounding system is recommended. For example, wear an

electrostatic-discharge wrist strap, if one is available.

v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it. v While the device is still in its static-protective package, touch it to an unpainted

metal surface on the outside of the UPS for at least 2 seconds. This drains static electricity from the package and from your body.

v Remove the device from its package and install it directly into the UPS without

setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the UPS cover or on a metal surface.

v Take additional care when handling devices during cold weather. Heating reduces

indoor humidity and increases static electricity.

LEDs and connectors

The network management card LEDs and connectors are shown in the following illustration.

Ethernet connector

100M LED (amber)

ACT LED (green)

RS-232 LED (amber)

Settings/Sensor connector

UPS data LED (green)

The Ethernet connector LEDs are described in the following table.

Table 3. Ethernet connector LEDs

LED Color Activity Description

ACT Green Off The network management card is not

connected to the network.

On The network management card is

connected to the network, but there is no activity.

Flashing The port is sending and receiving data.

100 M Amber Off The port is operating at 10 Mbps.

On The port is operating at 100 Mbps.

The settings/sensor connector LEDs are described in the following table.

Table 4. Settings/sensor connector LEDs

LED Color Activity Description

UPS data Green Off The network management card is

On The network management card is

Flashing Communication with the UPS is

6 Network Management Card : User’s Guide

starting.

communicating with the UPS.

established (normal operation).

Table 4. Settings/sensor connector LEDs (continued)

LED Color Activity Description

RS-232 Amber Off The Configuration menu is activated.

On The Configuration menu is not activated

(normal operation).

Flashing (only if an optional environmental monitoring probe is connected to the network management card)

Communication with the environmental monitoring probe is established (normal operation).

Network management card default parameters

The following table is a summary of the user-configurable settings for the network management card. The default parameters and available choices are listed. For more information, see Chapter 3, “Using the network management card web interface,” on page 19.

Table 5. Network management card default parameters

Function Parameter Default value Available choices

Network IP address 192.168.1.2 Network IP address

Subnet mask 255.255.0.0 Network IP address Gateway address 0.0.0.0 Network IP address BOOTP/DHCP Enabled Enabled / Disabled IPv6 enabled Disabled Enabled / Disabled IPv6 auto config enabled Disabled Enabled / Disabled Firmware upload Enabled Enabled / Disabled SMTP server smtpserver 49 characters maximum

System UPS Contact Computer Room Manager 49 characters maximum

UPS Location Computer Room 31 characters maximum History log interval (sec.) 60 10 to 99999 sec. Environment log interval

(sec.) Default Language English English / French / Spanish /

UPS Custom Name UPS 31 characters maximum

Log Delimiter Tab Comma / Tab Notified application table Empty Not applicable Access control User name USERID 10 characters maximum

Password passw0rd 10 characters maximum

Telnet access enabled Enabled Enabled / Disabled

Telnet security enabled Disabled Enabled / Disabled

Console interface Menu Command-line interface /

300 10 to 99999 sec.

German / Italian / Chinese Traditional / Chinese Simplified / Japanese / Russian / Korean / Portuguese

Chapter 2. Installing and configuring the network management card 7

Table 5. Network management card default parameters (continued)

Function Parameter Default value Available choices

SNMP Community name read public 32 characters maximum

Trap port 162 Not configurable SNMP Version V1&V3 Disabled / V1 / V3 / V1&V3 Read-Only User readuser 1 character minimum, 32

characters maximum

Read-Only Security Level Authentication None / Authentication /

Authentication&Privacy

Read-Only Password readuser 8 characters minimum, 24

characters maximum

Read-Write User writeuser 1 character minimum, 32

characters maximum

Read-Write Security Level Authentication&Privacy None / Authentication /

Authentication&Privacy

Read-Write Password writeuser 8 characters minimum, 24

characters maximum

Notification Username notifuser 8 characters minimum, 24

characters maximum

Date and time Date and time adjustment Synchronize with an NTP

server

NTP server ntpserver 49 characters maximum

Serial link Speed 9600 baud Not configurable

Data bits 8 Not configurable Stop bits 1 Not configurable Parity without Not configurable Flow control without Not configurable

Synchronize with an NTP server / Synchronize manually

8 Network Management Card : User’s Guide

Installing the network management card in the UPS

You can install the IBM Network Management Card in an IBM UPS that has a communication bay. You do not have to turn off the UPS or disconnect the load.

To install the network management card, complete the following steps:

1. Record the network management card MAC address for future reference. The MAC address is on the label on the front of the network management card.

2. Remove the two screws from the UPS communication bay cover and remove the cover. For the location of the bay for your model, see the Installation and Maintenance Guide that comes with the UPS.

Notes:

a. The UPS can remain online while you install the network management card. b. The orientation of the communication bay on your UPS model might be

different from what is shown in the following illustration. You might have to rotate the network management card to install it.

Chapter 2. Installing and configuring the network management card 9

3. Carefully slide the network management card into the bay and align the screw holes on the network management card with the screw holes on the UPS communication bay. Secure the network management card to the UPS with the screws that you removed in step 2 on page 9.

10 Network Management Card : User’s Guide

Configuring the network management card

To configure the network management card, complete the following steps:

1. Make sure that the UPS is turned on.

2. (Optional) For advanced configuration through a web interface and to use the network management card on a network, connect an Ethernet cable (purchased separately) to the Ethernet connector on the network management card and to your network. Wait approximately 2 minutes until the UPS data LED flashes regularly, indicating normal operation. (See “LEDs and connectors” on page 6.)

Note: You will be able to set the network management card parameters through

the settings/sensor connector even if the network management card is not connected to the network.

Chapter 2. Installing and configuring the network management card 11

3. Connect the RJ-45 end of the serial communication cable (which comes with the network management card) to the settings/sensor connector on the network management card.

Note: Make sure there is a physical RS-232 DB-9 port on the computer that

you are connecting to the UPS. Do not use RS-232 to USB converter cables.

4. Connect the other end of the serial communication cable to the serial (COM) connector on a computer.

5. On the computer, start a terminal emulation program, such as HyperTerminal. Select the following settings and click OK:

v Bits per second: 9600 v Data bits: 8 v Stop bits: 1 v Parity: None v Flow control: None v Locally reproduce the characters entered option: Disabled

12 Network Management Card : User’s Guide

6. After the initialization process is completed, type USERID (all uppercase) at the prompt. The network management card main menu is displayed.

__________________________________________________ IBM NETWORK MANAGEMENT CARD : __________________________________________________ 1 : Reset 2 : Network configuration 3 : Set Login Password to Default 4 : Return to Default Configuration 0 : Exit __________________________________________________

7. To configure the network settings, go to one of the following sections:

v “Configuring the network settings with a DHCPv4 or DHCPv6 server (default)” v “Configuring the network settings without a DHCPv4 or DHCPv6 server” on

page 14

For more information about the serial communication cable and the serial configuration menus, see “Using the serial configuration menus” on page 16.

Configuring the network settings with a DHCPv4 or DHCPv6 server (default)

If your network is connected to a DHCPv4 or DHCPv6 server, the network management card automatically collects the IP parameters.

Note: If the network management card is not connected to the network, it

continuously attempts to make a connection. After the connection is established, the LEDs indicate the status (see “LEDs and connectors” on page 6).

To configure the network settings, complete the following steps:

1. From the main menu, press 2 (Network configuration). The following menu is displayed.

----------------------------------------------------------------------------Network settings

----------------------------------------------------------------------------1 : Read Network settings 2 : Modify Network settings 3 : Set Ethernet speed 0 : Exit

-----------------------------------------------------------------------------

2. Press 1 (Read Network settings). The network management card displays the following settings that are supplied by the server. Record the IP address.

Network configuration : MAC address : 00:20:85:FD:1C:07 Mode : Static IP IP address : 166.99.21.94 Subnet mask : 255.255.248.0 Gateway 166.99.17.1 Link Local IPv6 address : FE80::220:85FF:FEFD:4210 /64 Global IPv6 address : 2001:720:410:100A:220:85FF:FEFD:4210 /64 Global IPv6 address : 1789:720:410:100A:220:85FF:FEFD:4210 /64

Chapter 2. Installing and configuring the network management card

Note: The IPv6 parameters are read-only.

3. Press 0 twice to exit.

4. Disconnect the serial communication cable from the settings/sensor connector and the computer.

To use the web interface to configure other network management card settings, see Chapter 3, “Using the network management card web interface,” on page 19.

Configuring the network settings without a DHCPv4 or DHCPv6 server

If your network is not connected to a DHCPv4 or DHCPv6 server, you must configure the network management card manually. To set the network configuration, complete the following steps:

1. From the main menu, press 2 (Network configuration). The following menu is displayed.

Note: You cannot configure the IPv6 address through the serial connection.

The IPv6 address is provided by the network management card or by the IPv6 DHCP server (if an IPv6 DHCP server is available on the network). To enable the IPv6 feature and configure IPv6 settings, see “Network settings” on page 38.

----------------------------------------------------------------------------Network settings

----------------------------------------------------------------------------1 : Read Network settings 2 : Modify Network settings 3 : Set Ethernet speed 0 : Exit

-----------------------------------------------------------------------------

2. Press 2 (Modify Network settings).

3. Follow the instructions that are displayed on the screen and enter the static IP parameters. After you are finished entering the parameters, wait until the message Done is displayed, indicating that the IP parameters are saved.

----------------------------------------------------------------------------Network settings

----------------------------------------------------------------------------1 : Read Network settings 2 : Modify Network settings 3 : Set Ethernet speed 0 : Exit

----------------------------------------------------------------------------For each of the following questions, you can press <Return> to select the value shown in braces, or you can enter a new value. Should this target obtain IP settings from the network?[N] N Static IP address [166.99.21.94]? 166.99.21.21 Static IP address is 166.99.21.21 Subnet Mask IP address [255.255.248.0]? 255.255.255.0 Subnet Mask IP address is 255.255.255.0 Gateway address IP address [166.99.17.1]? 166.99.17.1 Gateway address IP address is 166.99.17.1 Wait until your new configuration is saved ... Reset the card to take into account the new configuration.

4. Press 0 to exit.

5. Press 1 to reset the network management card.

6. Press 2 to restart the network management card with the new IP parameters.

7. Disconnect the serial communication cable from the settings/sensor connector and the computer.

14 Network Management Card : User’s Guide

To use the web interface to configure other network management card settings, see Chapter 3, “Using the network management card web interface,” on page 19.

Chapter 2. Installing and configuring the network management card 15

Using the serial configuration menus

This section describes the serial communication cable and the serial configuration menus that you can use to configure the network management card.

Serial cable pinout

The following illustration shows the serial communication cable and pinout.

Serial configuration menus

To access the serial configuration menus, complete the following steps. For more detailed information, see Chapter 2, “Installing and configuring the network management card,” on page 5.

1. Connect the RJ-45 end of the serial communication cable (which comes with the network management card) to the settings/sensor connector on the network management card.

2. Connect the other end of the serial communication cable to the serial (COM) connector on a computer.

3. Start a terminal emulation program, such as HyperTerminal. Select the following settings and click OK:

v Bits per second: 9600 v Data bits: 8 v Stop bits: 1 v Parity: None v Flow control: None v Locally reproduce the characters entered option: Disabled

16 Network Management Card : User’s Guide

4. Make sure that the UPS is turned on. After the initialization process is completed, type USERID at the prompt. The network management card main menu is displayed.

1 : Reset

Two options are available for resetting the network management card: v Hardware Reset: Select this option to reset the hardware. This is equivalent to

restarting the electrical power supply.

v Restart application: Select this option to restart only the application.

----------------------------------------------------------------------------Reset

----------------------------------------------------------------------------1 : Hardware Reset 2 : Restart application 0 : Exit

-----------------------------------------------------------------------------

2 : Network configuration

Select this option to display additional options for network settings.

----------------------------------------------------------------------------Network settings

----------------------------------------------------------------------------1 : Read Network settings 2 : Modify Network settings 3 : Set Ethernet speed 0 : Exit

-----------------------------------------------------------------------------

Three options are available for the network settings: v Read Network settings: Select this option to view the IPv4 or IPv6 network

settings.

Network configuration : MAC address : 00:20:85:FD:1C:07 Mode : Static IP IP address : 166.99.18.129 Subnet mask : 255.255.248.0 Gateway : 166.99.17.1 Link Local IPv6 address : FE80::220:85FF:FEFD:4210 /64 Global IPv6 address : 2001:720:410:100A:220:85FF:FEFD:4210 /64 Global IPv6 address : 1789:720:410:100A:220:85FF:FEFD:4210 /64

Chapter 2. Installing and configuring the network management card

v Modify Network settings: Select this option to modify existing network

parameters. Restart the network management card to activate the new parameters. In DHCP mode, the network management card can receive the following parameters according to the DHCP server settings:

– IP address – Subnet mask – Gateway address

Note: You cannot configure the IPv6 address through the serial connection. The

IPv6 address is provided by the network management card or by the IPv6 router (if an IPv6 router is available on the network). To enable the IPv6 feature and configure IPv6 settings, see “Network settings” on page 38.

For each of the following questions, you can press <Return> to select the value shown in braces, or you can enter a new value. Should this target obtain IP settings from the network?[N] Static IP address [166.99.18.129]? Subnet Mask IP address [255.255.248.0]? Gateway address IP address [166.99.17.1]? Wait during your new configuration is saved ... Reset the card to take into account the new configuration.

v Set Ethernet speed: Select this option to change the network speed. Restart the

network management card to activate the new parameters.

Set the Ethernet speed : [1 : Automatic,2:10MBit] 1 New Ethernet speed : Automatic Wait during the new setting is saved ... Reset the card to take into account the new configuration.

3 : Set Login Password to Default

Select this option to return the password to the default (passw0rd). Wait until the confirmation message is displayed.

After the confirmation message is displayed, you can access the network management card by using the web interface with the default password, but you must restart the network management card to save the new password.

4 : Return to Default Configuration

Select this option to restore the parameters to the default configuration (see “Network management card default parameters” on page 7). Wait until the confirmation message is displayed. Restart the card to save the default parameters.

18 Network Management Card : User’s Guide

Chapter 3. Using the network management card web interface

This chapter describes how to use the network management card web interface.

Note: Before you can access the network management card and use the web

interface, the Ethernet cable must be connected (see step 2 on page 11).

Starting the web interface

To start the web interface, complete the following steps:

1. Open a web browser from a computer and enter the IP address of the network management card in the address field.

2. In the “Connect to” window, in the User name field, type USERID (all uppercase). In the Password field, type passw0rd (all lowercase with a zero, not O).

Both the user name and password fields accept up to 10 characters. After 5 minutes have elapsed, or if the browser is closed and reopened, you must reenter the user name and password. An error in either field results in rejection of the requested action (such as save, page access, or card restart). After three unsuccessful login attempts, you must restart the browser. Both the user name and password fields are encrypted with an MD5 type algorithm, ensuring total security. See “3 : Set Login Password to Default” on page 18 to reset the password.

3. Click OK. The uninterruptible power supply (UPS) Properties page, which is the home page, is displayed. The UPS Properties page features are described in “UPS properties” on page 20.

Online help

Online contextual help in English is available through the Help link in the top-right corner of each page. The navigation menu of the online help is identical to that of the network management card web pages. The Help page always opens in a new window.

Optimizing the performance of your web browser

To view status changes on the UPS in real time, configure the web browser so that it automatically refreshes all the objects on the current page.

To optimize the web browser performance if you are using Internet Explorer, complete the following steps:

1. Click Tools > Internet Options > General > Temporary Internet files > Settings.

2. Select Every visit to the page.

3. Click OK to close the Settings window, and then click OK again to close the Internet Options window.

UPS properties

Essential information about the UPS status is available on the UPS Properties page (see the following illustration), which refreshes automatically every 10 seconds.

The UPS Properties page shows an image and generic name of the UPS. You can customize the UPS name, and replace the default location Computer Room to name the location of your system (see “System settings” on page 41). An animated diagram is displayed for online uninterruptible power supplies that shows an overview of the current UPS operating mode.

20 Network Management Card : User’s Guide

UPS measurements detail

Place the cursor over an element in the diagram to display the UPS measurement detail (see the following illustration). These measurements are available for Normal mode, Battery mode, and Bypass mode. The available measurements depend on the UPS model.

UPS status icons

The UPS status icons are shown in the following table.

Table 6. UPS status icons

Icon Description

Operating mode diagrams

The operating mode diagrams provide a global overview of the UPS current operating mode. The diagrams are available for all online uninterruptible power supplies. The operating mode diagrams are shown in the following table.

Table 7. Operating mode diagrams

Operating mode Diagram

UPS with automatic bypass

Normal operation.

Alarm present. This icon links directly to the alarm page.

Loss of communication with the UPS.

Chapter 3. Using the network management card web interface 21

Table 7. Operating mode diagrams (continued)

Operating mode Diagram

UPS without automatic bypass

Note: If communication with the UPS is not available, all the elements of the

diagram are gray.

The elements of the operating mode diagrams are shown in the following tables.

Table 8. AC normal input

Icon Color Description

Green In tolerance

Gray Out of tolerance

Table 9. AC normal flow

Icon Color Description

Yellow AC to dc converter powered

by ac normal

Gray AC to dc converter not

Table 10. AC to dc converter

Icon Color Description

Green Powered

Gray Not powered

Red Internal failure

22 Network Management Card : User’s Guide

Table 11. Battery

Icon Color Description

Green Remaining capacity > 50%

Orange Remaining capacity < 50%

Red Battery to be checked

(battery test result) Low battery when UPS is on battery

Table 12. Battery output flow

Icon Color Description

Yellow DC to ac converter powered

by battery

Gray DC to ac converter not

Table 13. DC to ac converter input flow

Icon Color Description

Yellow Energy flow present

Gray No energy flow

Table 14. DC to ac converter

Icon Color Description

Green Powered

Gray Not powered

Red Internal failure

Chapter 3. Using the network management card web interface 23

Table 15. DC to ac converter output

Icon Color Description

Yellow Energy flow present

Gray No energy flow

Table 16. AC bypass input

Icon Color Description

Green In tolerance

Red Out of tolerance

Table 17. AC automatic bypass flow

Icon Color Description

Yellow Energy flow present

Gray No energy flow

Table 18. AC automatic bypass status

Icon Color Description

Green Powered

Gray Not powered

Red Internal failure

Table 19. AC manual bypass flow

Icon Color Description

Yellow Energy flow present

Gray No energy flow

24 Network Management Card : User’s Guide

Table 20. AC manual bypass status

Icon Color Description

Green / gray Open

Red / yellow Closed

Table 21. AC output flow

Icon Color Description

Yellow Energy flow present

Gray No energy flow

Table 22. AC output

Icon Color Description

Green Load protected

Red Load not protected

UPS Properties tabs

Select one of the three tabs to view specific information about the UPS. The tabs are under the operating mode diagram on the UPS Properties page. The following table is a summary of the information that is provided in each view, and the following sections describe each view.

Table 23. UPS properties tabs

Tab Description

UPS Status (Default view) Provides essential information about the power

UPS Alarm Displays a list of current alarms About your UPS Provides information about the model and firmware version of the

UPS Status

The UPS Status view displays the following basic information about power and output:

v Power source: Indicates whether the power comes from the utility power or from

the UPS battery

v Output load level: Indicates the power percentage that is used at the UPS

output

v Output: Indicates whether the UPS outputs are protected

– Master (UPS): Indicates whether the UPS main output is protected – Group1 and Group2: Indicates whether the controlled load segments (if

available) are powered (see the following table)

status of the UPS

UPS and the network management card

Chapter 3. Using the network management card web interface 25

Table 24. UPS output status

Element Description

Receptacle powered

(green)

Receptacle not powered or not protected

(red)

v Battery charge level: Remaining battery charge (in percent). The battery modes

are as follows: – Fault: The battery is faulty. – No battery: No battery is found. – Charging: The utility power is present, and the battery charge is in progress. – Discharging: The UPS is operating from the battery. – Floating: The battery is at the optimal charge level. – Resting: The battery is not charging.

Note: The battery has reached the end of the floating mode time period and

has stopped charging to extend the life of the battery. The battery slowly discharges until the minimum charge level is reached. When the minimum charge level is reached, the battery returns to Charging mode.

– Charger disabled: The battery charger is off.

v Remaining backup time: An estimate of the maximum backup time that remains

for the battery before the UPS shuts down.

v Battery status: The result of the last automatic battery test that was run by the

UPS. The possible values are as follows: – OK: The test was completed correctly. – NOK: The battery must be checked. – Deactivated: The automatic battery test is not validated on the UPS.

UPS Alarm

Click UPS Alarm on the UPS Properties page to display the list of current alarms. Table 25 on page 27 lists the alarm severity levels. For the managed UPS and system alarms, see Table 39 on page 75 and Table 41 on page 78.

26 Network Management Card : User’s Guide

The alarm severity levels are shown in the following table.

Table 25. Alarm severity levels

Icon Severity level

Critical

Red

Warning

Yellow

Unknown

Gray

About your UPS

Click About your UPS to view the information about the UPS and the network management card.

Chapter 3. Using the network management card web interface 27

UPS control

Note: The UPS configuration might prevent the shutdown and restart commands

from running correctly. For more information, see the Installation and Maintenance Guide that comes with the UPS.

Click UPS Control from the menu to display the UPS Control page.

Use the UPS Control page to enable triggering of startup and shutdown sequences for the UPS main output and load segments (by default, named Master, Group1, and Group2).

28 Network Management Card : User’s Guide

The status of each output is indicated by an Off icon (red) or an On icon (green).

The shutdown sequences allow time for the registered servers to shut down without losing data (see “Shutdown parameters” on page 31).

The main output has priority over the load segments. Shutdown of the main output causes the load segments to shut down. Load segments can be started only if the master output is on.

In the Control column, select one of the following commands for each output, and click Execute to initiate the selected commands:

Safe power down

Immediately start a sequence to turn off output power. The supplied systems are shut down, and the output power is turned off.

Safe power down & reboot

Immediately start a sequence to turn off and then restore output power. The supplied systems are shut down, and the output power is turned off. Then, the restart sequence is initiated at the end of the time delay that you specified in the Toggle Duration parameter. The output status is updated.

Immediate On

Immediately start a sequence to turn on output power and start the supplied systems.

Delayed, safe power down

After the number of seconds that you specified in the Off Delay parameter, start a sequence to turn off output power. The supplied systems are shut down during the shutdown sequence, and the output power is turned off.

Delayed, safe power down & reboot

After the number of seconds that you specified in the Off Delay parameter, start a sequence to turn off and then restore output power. The supplied systems are shut down, and the output power is turned off. Then, the restart sequence is initiated at the end of the time delay that you specified in the Toggle Duration parameter. The output status is updated.

Delayed On

After the number of seconds that you specified in the On Delay parameter, start a sequence to turn on output power and start the supplied systems.

In the Off Delay column, specify the value that is used by the Delayed, safe power down and Delayed, safe power down & reboot commands to allow time for the registered servers to shut down without losing data (see “Shutdown parameters” on page 31).

In the Toggle Duration column, specify the value that is used by the Safe power down & reboot and Delayed, safe power down and reboot commands.

In the On Delay column, specify the value that is used by the Delayed On command.

Click Save to save the Off Delay, Toggle Duration, and On Delay parameters.

Note: For security, you must click Save and enter the administrator login and

password to save modifications or run commands. The default login is USERID (all uppercase), and the password is passw0rd (all lowercase with a zero, not the letter O).

Chapter 3. Using the network management card web interface 29

UPS weekly schedule programming

Note: The UPS configuration might prevent the shutdown and restart commands

from running correctly. For more information, see the Installation and Maintenance Guide that comes with the UPS.

Click Weekly Schedule from the menu to set up the timing of specific weekly actions.

You can use the weekly schedule to optimize power consumption or program a restart of the protected equipment at a set time.

In a shutdown sequence, the IBM UPS Manager software is notified to make sure that each device is shut down correctly before the UPS output is turned off. You can program up to seven UPS shutdown sequences in one week, with a minimum shutdown delay of 30 minutes.

The on/off sequences are valid only if the network management card time is set correctly.

Note: For security, you must click Save and enter the administrator login and

password to save modifications or run commands. The default login is USERID (all uppercase), and the password is passw0rd (all lowercase with a zero, not the letter O).

30 Network Management Card : User’s Guide

Shutdown parameters

Click Shutdown Parameters from the menu to view and configure UPS parameters for operating in battery mode and restoring power.

UPS shutdown

Click Show advanced parameters to display additional parameters for adjusting specific thresholds related to the percentage of remaining battery charge level.

You can customize the name of the main output and load segments in the Output column (the maximum is 20 characters).

Priority is given to the main output; therefore, the network management card cannot supply power to the load segments when the main output power is off.

Note: For security, you must click Save and enter the administrator login and

password to save modifications or run commands. The default login is USERID (all uppercase), and the password is passw0rd (all lowercase with a zero, not the letter O).

Note: The first criterion encountered triggers the shutdown sequence. For more

information, see Chapter 6, “Shutdown criteria and sequence,” on page 69.

To program the criteria for starting the shutdown sequence, set the following parameters in the first row of the table on the Shutdown Parameters page:

v Shutdown if Remaining time under: The minimum remaining backup time, in

seconds, that triggers a shutdown sequence. Valid values are 0 to 99999. The default is 180.

v Shutdown if Capacity under: The minimum remaining battery capacity level (in

percent) that triggers a shutdown sequence. The value cannot be less than 30%. If the value is set below 30%, it is automatically changed to 30%. The value cannot be less than the value that is configured in the UPS itself.

Chapter 3. Using the network management card web interface 31

v Shutdown after: The operating time, in minutes, that users have after a switch

to backup before starting the shutdown sequence. Valid values are 0 to 99999. There is no default value.

v Shutdown duration: The time (in seconds) that is required for a complete

shutdown of the systems when a switch to backup time is long enough to trigger a shutdown sequence. It is calculated automatically at the maximum of Shutdown duration of subscribed clients, but it can be modified with the Advanced parameters. The default is 120.

Load segments shutdown

Note: Some uninterruptible power supplies do not support the load segments

control feature.

To manage receptacle load shedding in the event of electric power failure, set the following parameters in the load segment rows on the Shutdown Parameters page:

v Switch Off after: The amount of time (in seconds) during which the load

segment is supplied from the moment of utility power failure. Valid values are 0 to 99999. The default is 65535. This value includes the load segment shutdown duration.

v Switch Off if Capacity under: The minimum remaining battery capacity level (in

percent) that triggers a load segment shutdown sequence. The default is 0.

v Shutdown duration: The time (in seconds) that is required for a complete

shutdown of the systems that are supplied by the load segment when a load segment shutdown sequence starts.

v Switch On after: The period between the main output startup and the startup of

the relevant programmable load segment; therefore, load segment startup can be delayed in relation to the main output. Valid values are 0 to 99999. The default for Load segment 1 is 0 and the default for Load segment 2 is 1. Some uninterruptible power supplies do not support this parameter.

Note: For security, you must click Save and enter the administrator login and

password to save modifications or run commands. The default login is USERID (all uppercase), and the password is passw0rd (all lowercase with a zero, not the letter O).

32 Network Management Card : User’s Guide

Measurements

Click Measurements from the menu to view the measurements for the UPS.

Note: The following illustration shows the measurements for a single-phase UPS.

The following measurements are saved and time stamped:

v AC Normal

– Voltage: The utility voltage that supplies the UPS – Frequency: The utility frequency that supplies the UPS

v AC Output

– Voltage: The UPS output voltage – Frequency: The UPS output frequency – Power (kVA): The UPS output power – Load level (%): The percentage of the load at the UPS output

v Battery

– Capacity (%): The available charge in the battery (in percent) – Remaining time (mn): An estimate of the remaining backup time (in minutes)

The save frequency of these values (60 seconds by default) is defined on the System page (see “System settings” on page 41). Approximately 435 time stamps can be stored on the network management card. When this threshold is reached, the oldest time stamp is deleted when a new one occurs.

Click Save Log to open or save all saved values in comma separated values (CSV) format (compatible with Microsoft Excel type spreadsheets).

Click Clear Log to delete all records. Enter your user name and password to validate this action.

Chapter 3. Using the network management card web interface 33

Event log

Click Event Log from the menu to view logged events.

The network management card can save up to 435 events. When this threshold is reached, the oldest event is deleted when a new one occurs.

Click Save Log to save values in comma separated values (CSV) format.

Click Clear Log to delete all records. Enter your user name and password to validate this action.

For a list of managed alarms, see Table 39 on page 75 and Table 41 on page 78.

34 Network Management Card : User’s Guide

System log

Click System Log from the menu to view system events.

The network management card can save up to 435 events. When this threshold is reached, the oldest event is deleted when a new one occurs.

Click Save Log to save values in comma separated values (CSV) format.

Click Clear Log to delete all records. Enter your user name and password to validate this action.

For a list of managed alarms, see Table 39 on page 75 and Table 41 on page 78.

Notification

The email notification and email message settings are described in this section.

Email notification

The network management card can redirect UPS alarms to an email server to distribute information to the applicable recipients. The format of these email messages is compatible with mobile telephone transfer systems that use the short message service (SMS) standard for text messaging.

Click Email Notification from the menu to configure email recipients.

Chapter 3. Using the network management card web interface 35

On the Email Notification page, you can configure up to four recipients in the Recipient list to receive email messages that are initiated by the network management card. Each recipient receives an email message according to specific trigger events, which you can select from the right side of the page. The network management card log also indicates email transmission errors.

Set the following parameters for each recipient: v Recipient: Specify the email address of the person or department that is to

receive the email. The limit is 99 characters. The default is recipientn@domain.com.

v Attached files: Select the files (Measurements, Event Log, and System Log) that

you want to be attached to the email message. Data is sent in CSV format.

v Periodic report: In addition to the email messages that are sent when events

occur, you can schedule periodic email messages with the logs attached to be sent to the recipient at specified intervals. To configure periodic email messages, specify the day and time of the first transmission and the frequency of subsequent transmissions. After the first transmission, the day and time of the next transmission is displayed.

v Email Message Settings: Click this link to display the Email Message Settings

page (see “Email message settings” on page 37).

v Network Settings: Click this link to display the Network Settings page (see

“Network settings” on page 38).

v Test: Use this to send an email message to the recipient immediately. Use this

method to check email transmission, particularly to check access to the SMTP server that is configured on the Network Settings page (see “Network settings” on page 38). A transmission report is added to the system log. The event label in the subject and text of the message is replaced with a test label. If you make any modifications to the page, you must save them before you use the Test function.

v Save: Save your settings.

The right side of the page shows the events that can require notification. By default, only main events, such as battery operation and a few of the UPS alarms, are

36 Network Management Card : User’s Guide

accessible. If you click Show/Hide Events, all the events are displayed or hidden. By default, only two events are selected for notification: UPS Off sequence in progress and UPS alarms. You can click other events to select them, and you restore the default selections by clicking Set Default.

Note: For security, you must click Save and enter the administrator login and

password to save modifications or run commands. The default login is USERID (all uppercase), and the password is passw0rd (all lowercase with a zero, not the letter O).

Email message settings

Use the Email Message Settings page to customize the content of email messages that are initiated by the network management card (see “Email notification” on page

35).

All email message recipients have the following common settings: v Sender: The source of the message. This field allows free text. However,

depending on the SMTP server configuration, the server might verify that the domain name in the sender address exists and that the user in the sender address belongs to that domain. The limit is 59 characters. The default is ups@domain.com.

v Subject: The subject of the email message. Enter text and select from the

following optional check boxes to build the message subject: – UPS Name is the name of the UPS. – UPS Location is the geographic location of the UPS (see “System Settings”

on page 52).

– Event message is the event that generated the email message.

v Message text: Type your message in this field. The limit is 255 characters.

As shown in the following figure, the body of the email message contains the following items:

– Message text – The date and time of the event, as saved in the log

Chapter 3. Using the network management card web interface 37

– The URL of the network management card, enabling a direct link with the

network management card to be established – Attachments, as configured for the email recipients – The subject text

Sending text messages

The network management card can redirect UPS alarms to an email server. The format of these email messages is compatible with mobile telephone email/SMS transfer systems that are used by Internet service providers (ISPs). The format that is to be used depends on the service provider.

Network settings

Click Network from the menu to configure the network parameters of the network management card and authorize the remote upgrade of the embedded system.

Note: If you are not already logged on, you are prompted to enter your user name

and password before you access the Network Settings page.

You can configure the following network management card network settings: v BootP/DHCP: Select Enabled to authorize configuration of network parameters

with the BOOTP/DHCP server when the network management card is started.

38 Network Management Card : User’s Guide

Mode of card operation with server: After each startup, the network management card makes five attempts to recover the network parameters. If it receives no response from the server, the card starts with the last saved parameters from the most recent start. These parameters are shown on the page. The default value for this parameter is Enabled.

Notes:

1. If the host name is not used, the IP address that is supplied by the DHCP server must be assigned through Static DHCP Assignment to maintain the connection with the clients on the stations that are to be protected.

2. During the first connection, if the DHCP query is not successful, the network management card starts with the following IP configuration:

IP address: 192.168.1.2 Subnet mask: 255.255.255.0 Gateway address: 0.0.0.0

v IP address: The IP address of the network management card (for example,

166.99.224.70).

v Subnet Mask: The mask of the subnetwork of the network (for example,

255.255.255.0).

v Gateway Address: The IP address of the gateway to access the stations that

are outside the network management card subnet (for example, 166.99.224.1).

v Hostname: The host name of the network management card. This is the first

part of the fully qualified domain name that is used by the Domain Name System (DNS). Because the network management card does not support the NetBIOS protocol, the host name is sent to the DNS only if the DHCP server sends the host name with the new IP address. This mechanism is described in the update of the DNS protocol RFC 2136.

v Domain Name: The domain to which the network management card belongs.

The domain name is the part of the fully qualified domain name that follows the host name and is used by the DNS. The default fully qualified domain name is ups.domain.com.

v IPv6 Enabled: Select this check box to enable Internet Protocol version 6 (IPv6)

features.

Note: IPv6 is described in the Internet standard RFC 2460.

v IPv6 Auto Config Enabled: Select this check box to have the network

management card or the IPv6 router (if an IPv6 router is available on the network) automatically generate the following IPv6 parameters:

– Local IPv6 address – Prefix length The IPv6 Gateway field becomes unavailable and remains blank.

v IPv6 Address 1: If IPv6 Auto Config Enabled is selected, the first IPv6 address

is displayed. If IPv6 Auto Config Enabled is not selected, the IPv6 address of the network

management card is entered in one of the following formats: – [::1:0:0 ; 1FFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF] for a range of

prefixes [4-128]

– [2000:: ; FEFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF] for a prefix of 64

v Prefix length: The addressing prefix that is used to route external traffic for a

network. If IPv6 Auto Config Enabled is selected, the IPv6 network prefix is displayed.

Chapter 3. Using the network management card web interface 39

If IPv6 Auto Config Enabled is not selected, you can enter the IPv6 network prefix in the following format:

– [4-128] for an IP address 1:

[::1:0:0 ; 1FFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF]

– 64 for an IP address 1:

[2000:: ; FEFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF]

v IPv6 Gateway: If IPv6 Auto Config Enabled is selected, the IPv6 Gateway field

is not available. If IPv6 Auto Config Enabled is not selected, you can enter the name of the IPv6

gateway.

v IPv6 Local Address: The IPv6 local address is generated from the network

management card MAC address and is displayed in this field.

v IPv6 Address 2: If IPv6 Auto Config Enabled is selected, the second IPv6

address is provided by the DHCP server (for example, 1876:720:410:100A:1111:2222:33:4444) and cannot be changed.

If IPv6 Auto Config Enabled is not selected, the IPv6 Address 2 field is not available.

v Firmware Upload: Select Enabled to authorize remote updating of the network

management card embedded software. The default is Enabled.

v Primary DNS Server (IPv4 or IPv6): The IP address of the main DNS server

that ensures conversion of the domain name to an IP address.

v Secondary DNS Server: The IP address of the secondary DNS server that

ensures conversion of the domain name to an IP address if the primary DNS server is not available.

v SMTP Server (for Email Notification): The name or IP address of the local

server to which the network management card connects to send email messages. You can enter a host + domain name (DNS resolution) or an IP address.

The default is smtpserver. The network management card uses the standard port (25) for sending email messages.

v SMTP server authentication: If you select this check box, enter the SMTP

server user name and password.

Note: For security, you must click Save and enter the administrator login and

password to save modifications or run commands. The default login is USERID (all uppercase), and the password is passw0rd (all lowercase with a zero, not the letter O).

Restart the network management card after any changes to these parameters (see “System settings” on page 41).

40 Network Management Card : User’s Guide

System settings

Click System from the menu to customize the information that is displayed on the UPS Properties page (see “UPS properties” on page 20).

You can configure the following network management card system settings: v UPS Contact: Enter the name of the person who is responsible for UPS

administration at the IT network level or the person who is responsible for electrical maintenance. This field is not displayed on any other web page. The limit is 49 characters. The default is Computer Room Manager.

v UPS Location: Enter a description of the physical location of the UPS in your

installation (for example, Computer Room E1-C066). This text is displayed on the home page. The limit is 31 characters. The default is Computer Room.

v UPS Custom Name: An alias personalization of the UPS name. The limit is 31

characters. The default is UPS.

v Default Language: Select one of the available languages (English, French,

Spanish, German, Simplified Chinese, Japanese, Russian, Korean, or Traditional Chinese) to enable initialization of the browser language at the network management card connection. To change the language of the web interface pages, restart your browser after you change this setting.

v History log interval (sec): Enter the length of time (in seconds) that the

measurement history log is saved. Valid values are 5 to 99999. The default is 60.

v Environment log interval (sec): Enter the length of time (in seconds) that the

temperature and humidity measurement log is saved. Valid values are 60 to

99999. The default is 300.

Note: The Environment log interval parameter is displayed only if an optional

environmental monitoring probe is installed.

v Log Delimiter: Select the delimiter that is used in the log saved file. The default

is Ta b .

v Save: Save any changes that you have made on the System Settings page.

Chapter 3. Using the network management card web interface 41

v Reset Communication: Perform a remote restart of the network management

card without modifying the configuration. This action is required for any changes that you have made on the Network Settings page.

v Factory Reset: Restore all the network management card parameters to their

default settings.

v Keep TCP/IP parameters: Select this check box to maintain the IP address,

subnet mask, gateway, and BOOTP/DHCP value.

Note: For security, you must click Save and enter the administrator login and

Notified applications

Use the Notified Applications page to modify a network management system (NMS) that is set to receive notifications from the network management card or to add up to three NMSs to the notified applications.

To modify or add a new NMS, complete the following steps:

1. Select Notified Applications from the menu. The Notified Applications page is displayed.

password to save modifications or run commands. The default login is USERID (all uppercase), and the password is passw0rd (all lowercase with a zero, not the letter O).

2. Click Modify NMS or Add NMS to open a new window in which you can modify or enter SNMP trap receiver information (application name, host name or IP address, protocol, trap community, and MIB filter).

42 Network Management Card : User’s Guide

Access control

Click Access Control from the menu to configure the different parameters to allow secure access to the card.

Notes:

1. If you are not already logged on, you are prompted to enter your user name and password before you access the Access Control page.

2. Restart the network management card to activate any configuration changes. For more information, see “System settings” on page 41.

On the Access Control page, you can configure the following access control settings:

Chapter 3. Using the network management card web interface 43

v Enter New Manager Login: This text field (limited to 10 characters) enables

secure access and modification of pages. The default is USERID (all uppercase).

v Enter New Password: This text field (limited to 10 characters) enables secure

access to Configuration menu pages. The default is passw0rd (all lowercase with a zero, not the letter O).

v Confirm New Password: Reenter the new password. v Security mode: Select the authentication method for page access. The following

security modes are available: – Authentication for configuration: Only the configuration pages are protected

by a user name and password. – Full authentication: All pages are protected by a user name and password. – SSL and full authentication: All pages are protected by a user name and

password and are accessible only in SSL. When SSL and full authentication is selected, access to the web interface is

made in secure mode (https). Connections with network shutdown modules stay in standard mode (secure TCP).

SSL security implementation: – SSL version 3.0 – TLS version 1.0 – Method: TLS_RSA_WITH_512_MD5 – Auth: RSA – Key exchange: RSA – Encryption: RCA_512 – Digest: MD5

v Save: Save your settings. v Telnet Access Enabled: Select this field to allow access to the configuration

parameters through a Telnet, SSH, or command-line interface connection.

v Telnet Security Enabled: Select this field to set SSH security (secure access).

Deselect this field to allow unsecure access.

v Console Interface: Select the interface that you want to use to view the

configuration parameters during a Telnet, SSH, or command-line interface connection. The following console interfaces are available:

– Menu: The parameters are grouped into predefined menus. – CLI: The parameters are accessible independently of each other using the

command-line interface. The interface setting applies to the TCP/IP connection and the Telnet and SSH

protocols.

SNMP setting

Click SNMP from the menu to enable configuration of the SNMP security parameters.

Note: If you are not already logged on, you are prompted to enter your user name

and password before you access the SNMP Settings page.

44 Network Management Card : User’s Guide

You can configure the following information: v SNMP Version: Select the SNMP protocol version (Disabled, V1, or V3) that is

supported by the network management card.

v Community Read-Only: The SNMPv1 read community name that identifies a

subgroup that is attached to a network manager or a logical entity. The network management card and the clients must share the same community name to communicate.

v SNMP Write: Select Enabled to enable the SNMP write function. v Community Write: This field is available only if the SNMP write function is

enabled. This is the SNMPv1 write community name that identifies a subgroup that is attached to a network manager or a logical entity. The network management card and the clients must share the same community name to communicate.

v Read-Only User: The user name of the user in the SNMPv3 version who is

authorized only to read SNMP variables.

v Read-Only Security Level: Select one of the following security levels:

– No Auth No Priv: The user must not use authentication and privacy to

access SNMP variables.

– Auth No Priv: The user must use authentication and not privacy to access

SNMP variables.

– Auth Priv: The user must use authentication and privacy to access SNMP

variables.

v Read Only Password: Enter a new password for the Read-Only User. The

password must be between 8 and 24 characters and use only letters, numbers, and <>&@#%_=:;,./?|$*() symbols.

v Read-Write User: The user name of the user in the SNMPv3 version who is

authorized to read and write SNMP variables.

v Read-Write Security Level: Select one of the following security levels:

– No Auth No Priv: The user must not use authentication and privacy to

access SNMP variables.

Chapter 3. Using the network management card web interface 45

Date and time

– Auth No Priv: The user must use authentication and not privacy to access

SNMP variables. – Auth Priv: The user must use authentication and privacy to access SNMP

variables.

v Read-Write Password: Enter a new password for the Read-Write User. The

password must be between 8 and 24 characters and use only letters, numbers, and <>&@#%_=:;,./?|$*() symbols.

v Notification Username: Enter the username field that is sent in SNMPV3

notifications. This field must be defined in the applications that receive the notifications.

v Save: Save your settings.

Click Time from the menu to manually set the network management card date and time or to set the date and time to synchronize with the NTP server.

To set the date and time, complete the following steps:

1. Click Time from the menu to open the Setting Time page.

2. To manually set the date and time, select Set manually, enter the values in the Date and Time fields, and click Save. The maximum drift is ±2 minutes per month.

3. To synchronize the time with the Network Time Protocol (NTP) server, select Synchronize with NTP server. Selecting this option enables a connection with a time server, which is available either on the company internal network or on the web. This server communicates the GMT.

v Enter the IP address or host name of the time server. v Select the time zone for your geographic area from the list. v Click Save to connect with the server and set the date and time.

The time is updated every 5 hours to prevent any time drift. After two attempts, if the NTP server is not accessible, the network management card changes to manual mode. The network management card uses the NTP (UDP 123 port).

46 Network Management Card : User’s Guide

Notes:

1. After startup, if the network management card is in manual mode, or if no NTP

2. If the network management card is installed in an UPS that supports time

Updating firmware

To update the network management card firmware, complete the following steps.

Note: During the upgrade process, the network management card does not monitor

1. Go to http://www.ibm.com/systems/support/ and download the new firmware

2. Click Firmware Upload to open the Firmware Upload page.

The firewall must be set to transmit queries outside the intranet. No error message is generated if the time server contact fails.

server was reached, the card initializes at 00:00 01/01/1970.

stamping, the network management card time is automatically synchronized with that of the UPS.

the UPS status.

version to your computer.

3. Click Browse and select the firmware update file.

Chapter 3. Using the network management card web interface 47

4. Click Upload.

Note: The upload can take up to 5 minutes. Do not interrupt the operation until the

firmware upload is successful and the following screen is displayed.

48 Network Management Card : User’s Guide

Chapter 4. Using the Telnet, SSH, and CLI

This chapter describes how to use the Telnet, Secure Shell (SSH), and command-line interface (CLI) to access the IBM Network Management Card.

Note: You cannot configure email recipients through Telnet, SSH, or CLI.

Overview

Telnet is a terminal emulation protocol that you can use to access and configure the parameters for the network management card. Telnet is not a secure protocol, but when it is used with Secure Shell (SSH) the connection is secure.

You can configure the connection to use one of the following interfaces: v A Menu interface that groups the configuration parameters in pre-defined menus

for easy navigation

v A command-line interface (CLI) that enables direct access to the individual

configuration parameters

Telnet access to the network management card is enabled by default, with SSH security enabled and the Menu interface selected.

Session constraints

Up to five sessions with the network management card can be open at one time. Each open session must have the same protocol configuration. The available protocol configurations are shown in the following table.

Table 26. Available session protocol configurations

Security Interface Comments

Telnet Menu Telnet CLI SSH Menu Default setting SSH CLI

Available settings

Most configuration parameters that are available through the web interface are also available through the Telnet, SSH, or command-line interface:

v For a detailed explanation of each parameter, default, and possible values, see

v For a quick reference of default parameters, see Table 5 on page 7.

Note: You cannot configure email recipients through Telnet, SSH, or CLI.

Depending on the current configuration of the network management card, some parameters are not available. Table 2 lists the type of each parameter or message coded by color.

Chapter 3, “Using the network management card web interface,” on page 19.

Table 27. Color codes

Parameter or message Color

Read-write or write-only parameter Light green Read-only parameter Yellow Warning message Green Error message Light red

Starting and ending a session

To start a session, complete the following steps:

1. Open a terminal emulator or other session manager such as PuTTY.

2. At the prompt, type telnet IPaddress, where IPaddress is the IP address of the network management card.

If the connection is successful, the server responds with connected to IPaddress and a welcome message.

3. At the Login and Password prompts, enter your user name and password. If the login is successful, the configured interface displays either Menu (the main menu) or CLI (the #> prompt).

If you want to use the Menu interface, see “Using the Menu interface.”

If you want to use the command-line interface, see “Using the command-line interface” on page 52.

To end a session in either the Menu interface or the command-line interface, enter quit at any time.

Using the Menu interface

The Menu interface is available with the Telnet and SSH protocols and is in English only.

Menu structure

The Menu interface groups the configuration parameters into the same menus and submenus that are available through the web interface (for details about the parameters, see “Available settings” on page 49. Table 28 on page 51 shows the parameters arranged in the Menu interface tree.

Using the menus

To use the menus, type the number of the menu item that you want to run and then press Enter. For example, in the following sample menu screen, to access the Trap Receiver 2 parameters you type 2 and press Enter. To return to the previous menu from any screen, type 0 and press Enter.

50 Network Management Card : User’s Guide

The following illustration shows a sample menu screen.

------------------------------------------------------------NETWORK MANAGEMENT CARD Trap receiver

------------------------------------------------------------1 : Receiver 1 2 : Receiver 2 3 : Receiver 3

0 : Exit

To close the session from any menu screen, enter quit.

The following table provides an overview of the menu tree for the Menu interface.

Table 28. Menu interface main menu tree

Main menu item Submenu Submenu Description

Reset Resets the network

management card

Network settings MAC address, IP address,

and other parameters

SMTP menu Host name and other

parameters

SNMP menu Version and other

parameters

Trap receivers Receiver 1

Receiver 2 Receiver 3

Host name, protocol, and other parameters for each receiver

System settings Uninterruptible power

supply (UPS) contact, UPS location, and other parameters

Shutdown settings Outlet 1 (main or master)

Outlet 2

Name and other parameters for each outlet

Outlet 3

Access control Login, password, and other

parameters

Date and time Date, hour, and other

parameters

Environment Sensor name, Temperature,

Thresholds and identifiers Configures the optional

Humidity, and Inputs

Set login password to default

Default configuration Resets all parameters to

Configures the network parameters and authorizes remote upgrades.

Configures the SMTP server.

Configures the SNMP versions v1 and v3.

Lists the stations receiving traps and configures the traps. Maximum of three.

Customizes information on the UPS Properties pages.

Defines the UPS behavior during a shutdown.

Configures secure access to the network management card.

Sets the date and time.

environmental monitoring probe.

Resets the login and password to the defaults.

their defaults and restarts the network management card.

Chapter 4. Using the Telnet, SSH, and CLI 51

Using the command-line interface

The command-line interface enables direct access to the individual configuration parameters.

Usage guidelines

Type a command at the prompt and press Enter. A recognized command is processed; otherwise a warning message is returned.

Blank characters are not allowed in commands, except inside strings.

Enclose strings in double quotation marks (“”). For example, name a server My Server by sending the string “My Server” as part of the command.

General commands

Use the general commands in the following table to open, close, and control sessions.

Table 29. General commands

help or ? Display help about a specific command.

Syntax help [command] or [command] ? Example #> help getNetwork or #> getNetwork ?

setEcho Hide, or not, all characters. If hidden, each character entered is replaced by an asterisk (*).

Syntax setEcho [option] Options ON | OFF Example #> setEcho ON

quit Close a current CLI session.

Syntax quit Example #> quit

reset Reset the software.

Syntax reset Example #> reset

version Get information about the software version.

Syntax version Example #> version

defaultPass Return to the default login and password.

Syntax defaultPass Example #> defaultPass

52 Network Management Card : User’s Guide

Table 29. General commands (continued)

defaultConf Return to the default configuration.

Syntax defaultConf Example #> defaultConf

Chapter 4. Using the Telnet, SSH, and CLI 53

Network commands

Use the network commands in the following table to administer network parameters and authorizations.

Table 30. Network commands

getNetwork Read a network setting.

Example #> getNetwork IPAddress

setNetwork Modify a network setting.

Syntax setNetwork [option1=xxxx] [option2=yyyy] Options DHCP =0|1 (0=No, 1=Yes)

IPAddress = “xxx.xxx.xxx.xxx” (See Note 1) IPMask = “xxx.xxx.xxx.xxx” (See Note 1) IPGateway = “xxx.xxx.xxx.xxx” (See Note 1) HostName = “xx..xx” DomainName = “xx..xx” IPv6Enable=0|1 (0=No, 1=Yes) IPv6AutoConf=0|1 (0=No, 1=Yes) (See Note 2) IPv6Address1 = “” (See Note 3) PrefixLength = xx (See Note 3) IPv6DefaultGateway [= ] (See Note 3) PrimaryDNS = “xx..xx” SecondaryDNS = “xx..xx”

FirmwareUpgrade=0|1 (0=No, 1=Yes) Example #> setNetwork IPAddress=”166.99.18.129” IPMask=”255.255.248.0” Comments Note 1: Setting is write-enabled depending on “DHCP” status.

Note 2: Setting is write-enabled depending on “IPv6Enable” status.

Note 3: Setting is write-enabled depending on “IPv6AutoConf” status.

getSMTP Read an SMTP setting.

Syntax getSMTP [option1] [option2] Options HostName | Authentication | Login | Password Example #> getSMTP HostName Comments For Password, each character is replaced with an asterisk (*).

setSMTP Modify an SMTP setting.

Syntax setSMTP [option1=xxxx] [option2=yyyy]

54 Network Management Card : User’s Guide

Table 30. Network commands (continued)

Options HostName = “xx..xx”

Authentication=0|1 (0=No, 1=Yes) Login = “xx..xx” (See Note 1)

Password = “**..**” (See Notes 1, 2) Example #> setSMTP HostName = “Smtp Server” Comments Note 1: Setting is write-enabled depending on “Authentication” status.

Note 2: Remember to set echo off.

getSNMP Read an SNMP setting.

NotificationUserName | FirmwareUpgrade Example #> getSNMP User Comments For UserPassword and AdminPassword, each character is replaced with an asterisk (*).

setSNMP Modify an SNMP setting.

Syntax getSNMP [option1] [option2] Options snmpVersion = Disabled | V1 | V3 | V1V3

ReadCommunityName = “xx..xx” (See Note 1)

WriteCommunitySecurityLevel=0|2 (0=No, 2=Yes)

WriteCommunityName = “xx..xx” (See Notes 1, 2)

User = “xx..xx” (See Note 1)

UserSecurityLevel=1|2|3(1=No Auth, 2=Auth NoPriv,

(See Note 1)

3=Auth Priv)

UserPassword = “xx..xx” (See Notes 1, 3, 5, 6)

Admin = “xx..xx” (See Note 1)

AdminSecurityLevel=1|2|3(1=No Auth, 2=Auth NoPriv,

(See Note 1)

3=Auth Priv)

AdminPassword = “xx..xx” (See Notes 1, 4, 5, 6)

NotificationUserName = “xx..xx”

FirmwareUpgrade=0|1 (0=No, 1=Yes) Example #> setSNMP User = “readuser” Comments Note 1: Setting is write-enabled depending on “snmpVersion” status.

Note 2: Setting is write-enabled depending on “WriteCommunitySecurityLevel” status.

Note 3: Setting is write-enabled depending on “UserSecurityLevel” status.

Note 4: Setting is write-enabled depending on “AdminSecurityLevel” status.

Note 5: Remember to set echo off.

Note 6: Minimum length is 8 characters.

Chapter 4. Using the Telnet, SSH, and CLI 55

Trap receiver commands

Use the trap receiver commands in the following table to configure the stations receiving traps. The maximum number of trap receivers is three.

Table 31. Trap receiver commands

getTrap Read a trap receiver setting.

Syntax getTrap N [option1] [option2] Options for

N=0|1|2 Example #> getTrap 1 HostName Name

setTrap Modify a trap receiver setting.

Syntax setTrap N [option1] [option2] Options for

N=0|1|2

Example #> setTrap 0 Name=”My application” Comments Note 1:

HostName | Name | TrapCommunity | TrapSnmpVersion | TrapSelectedMibs

HostName = “xx..xx” Name = “xx..xx” TrapCommunity = “xx..xx” TrapSnmpVersion = Disabled | V1 | V3 | V1V3 TrapSelectedMibs=0|1|2|3|4|5|6|7 (See Note 1)

bit0 = 1: MIB Pulsar enabled bit1 = 1: Power MIB enabled bit2 = 1: MIB IETF enabled

System commands

Use the system commands in the following table to customize the information about the UPS.

Table 32. System commands

getSystem Read a system setting.

Syntax getSystem [option1] [option2] Options Contact | Location | upsCustomName | Language Example #> getSystem Location

setSystem Modify a system setting.

Syntax setSystem [option1] [option2] Options Contact = “xx..xx”

Location = “xx..xx” upsCustomName = “xx..xx” Language = AUTO | FRE | ENG | SPA | GER | ITA | CHI | JPN | KOR | CZI | RUS

Example #> setSystem Location=”my office”

getHistSyst Read a history system setting.

Syntax getHistSyst [option] Options Interval Example #> getHistSyst Interval

56 Network Management Card : User’s Guide

Table 32. System commands (continued)

setHistSyst Modify a history system setting.

Syntax setHistSyst [option] Options Interval = xx (10 to 2147483647 in seconds) Example #> setHistSyst Interval=12

getEnvSyst Read an environment system setting.

Syntax getEnvSyst [option1] [option2] Options Interval | Delimiter Example #> getEnvSyst Delimiter

setEnvSyst Modify an environment system setting.

Syntax setEnvSyst [option1] [option2] Options Interval = xx (10 to 2147483647 in seconds)

Delimiter = Comma | Tab

Example #> setEnvSyst Delimiter=Comma

Shutdown commands

Use the shutdown commands in the following table to define the UPS behavior during a shutdown.

Table 33. Shutdown commands

getShutdown Read a shutdown setting.

Syntax getShutdown N [option1] [option2] Options for

N=1|2|3

Example #> getShutdown 1 ShutdownDuration

setShutdown Modify a shutdown setting.

Syntax setShutdown N [option1] [option2] Options for

N=1|2|3

Options for N=1: iName = “xx..xx” RunTimeToEmptyLimit = xx (0 to 99999 in seconds) RemainingCapacityLimit = xx (0 to100 in seconds) ShutdownTimerSelected=0|1 (0=No, 1=Yes) ShutdownTimer = xx (0 to 5999940/60 in minutes) ShutdownDuration = xx (120 to 9999 in seconds) RestartLevel = xx (0 to 100%) Options for N=2 or N=3: iName = “xx..xx” ShutdownTimer = xx (99 to 99999 in seconds) RemainingCapacityLimit = xx (0 to 100 in seconds) ShutdownDuration = xx (120 to 9999 in seconds) StartupTimer = xx (0 to 65535 in seconds)

Chapter 4. Using the Telnet, SSH, and CLI 57

Table 33. Shutdown commands (continued)

Example #> setShutdown 1 ShutdownDuration=120

Access control commands

Use the access control commands in the following table to configure secure access to the network management card.

Table 34. Access control commands

getAccess Read an access control setting.

Syntax getAccess [option1] [option2] Options Login | Password | Security Example #> getAcess Login Comments For Password, each character is replaced with an asterisk (*).

setAccess Modify an access control setting.

Syntax setAccess [option1] [option2] Options Login = “xx..xx”

Password = “**..**” (See Note 1)

Security=1|2|3(1=configuration pages, 2=full authorization, 3=full authorization and SSL) Example #> setAccess Security=3 Comments Note 1: Remember to set echo off.

getTelnet Read a Telnet setting.

Syntax getTelnet [option1] [option2] Options Access | Security | Console Example #> getTelnet Security

setTelnet Modify a Telnet setting.

Syntax setTelnet [option1] [option2] Options Access=0|1 (0=Disabled, 1=Enabled)

Security=0|1 (0=No, 1=Yes with SSH)

Console = CLI | Menu Example #> setTelnet Security=0

Date and time commands

Use the date and time commands in the following table to set the date and time parameters for the network management card.

Table 35. Date and time commands

getDate Read a date and time setting.

setDate Modify a date and time setting.

58 Network Management Card : User’s Guide

Table 35. Date and time commands (continued)

Syntax setDate [option1] [option2] Options Date = yyyy/mm/dd (See Note 1)

Time = hh:mm:ss (See Note 1) TimeSync = MANUAL | AUTO | NTP TimeNtp = “xx..xx” TimeZone = +/-hh:mm (See Note 2)

TimeDaylight=0|1 (0=No, 1=Yes) Example #> getDate timeSync=MANUAL Comments Note 1: Setting is write-enabled depending on “TimeSync” status.

Note 2: Setting resolves to the nearest half hour. For example, sending +02:36 results in +02:30, and

sending +02:46 results in +03:00.

Environment commands

Use the environment commands in the following table to configure the optional environmental monitoring probe.

Table 36. Environment commands

getEnv Read an environment setting.

Syntax getEnv [option] Options Name Example #> getEnv Name

setEnv Modify an environment setting.

Syntax setEnv [option] Options Name = “xx..xx” Example #> setEnv Name=”sensor”

getTemp Read a temperature setting.

LowShutdown Example #> getTemp Unit

setTemp Modify a temperature setting.

Syntax setTemp [option1] [option2] Options Unit=C|K

HighThreshold = xx

LowThreshold = xx

Hysteresis = xx (0 to 5)

Offset = xx (-5 to 5)

HighNotify=0|1 (0=No, 1=Yes)

LowNotify=0|1 (0=No, 1=Yes)

HighShutdown=0|1 (0=No, 1=Yes) (See Note 1)

LowShutdown=0|1 (0=No, 1=Yes) (See Note 1) Example #> setTemp Unit=C Comments Note 1: Setting is write-enabled only if the notification is enabled.

Chapter 4. Using the Telnet, SSH, and CLI 59

Table 36. Environment commands (continued)

getHum Read a humidity setting.

LowShutdown

Example #> getHum Offset

setHum Modify a humidity setting.

Syntax setHum [option1] [option2] Options HighThreshold = xx

LowThreshold = xx Hysteresis = xx (0 to 5) Offset = xx (-5 to 5) HighNotify=0|1 (0=No, 1=Yes) LowNotify=0|1(0=No, 1=Yes) HighShutdown=0|1 (0=No, 1=Yes) (See Note 1)

LowShutdown=0|1 (0=No, 1=Yes) (See Note 1) Example #> setHum HighNotify=0 Comments Note 1: Setting is write-enabled only if the notification is enabled.

getInput1 or getInput2

Syntax getInput1 [option1] [option2] Options iName |

Example #> getInput1 iName

setInput1 or setInput2

Syntax setInput1 [option1] [option2] Options iName = “xx..xx”

Example #> setInput1 State[0].Description=“Door open” State[0].Notify=1 Comments Note 1: Setting is write-enabled only if the notification is enabled.

Read an input setting.

State[0].Description | State[0].Notify | State[0].Shutdown |

State[1].Description | State[1].Notify | State[1].Shutdown

Modify an input setting.

State[0].Description = “xx..xx”

State[0].Notify=0|1 (0=No, 1=Yes)

State[0].Shutdown=0|1 (0=No, 1=Yes)

State[1].Description = “xx..xx”

State[1].Notify=0|1 (0=No, 1=Yes) (See Note 1)

State[1].Shutdown=0|1 (0=No, 1=Yes) (See Note 1)

60 Network Management Card : User’s Guide

Chapter 5. Connecting and configuring an IBM Environmental Monitoring Probe (optional)

The IBM Environmental Monitoring Probe (purchased separately) is a connectivity device that you can use to remotely monitor the temperature, humidity, and status of two contact devices through a standard web browser, providing greater power management control and flexible monitoring.

When the environmental monitoring probe is connected to the settings/sensor connector on the network management card, temperature and humidity readings are automatically displayed in the web interface. To access the readings, you must run a web browser and connect to the network management card IP address.

Evironmental monitoring probe

RJ-45 connector

The environmental monitoring probe option comes with the following items:

v Environmental monitoring probe v Screws v Hook-and-loop fasteners v Tie wrap v Ethernet cable

You can install the device anywhere on the rack cabinet. To attach the environmental monitoring probe, use the hook-and-loop fasteners or mount the probe on the screw. The environmental monitoring probe has a universal slot on the back that makes it easy to mount on the screw and in any direction.

Environmental monitoring probe features

The environmental monitoring probe has the following features:

v Temperature measurement from 0°C to 70°C with ±1°C accuracy. v Humidity measurement from 0% to 100% with ±6% accuracy. v Minimum/maximum time stamped function for temperature and humidity. v Choice of temperature readings in Celsius or Fahrenheit. v High and low thresholds, hysteresis and offset adjustable through the web

interface.

v Possibility of notification of status changes by email, SMS, or SNMP trap. SMS

notification requires the use of a vendor-acquired application that converts emails to SMS.

v Position detection of two dry contacts (maximum sensor-to-contact distance

is 20 m).

v Name and status of each configurable contact. v Recording of events and measurements in the card log. v Possibility of shutting down the installation if a threshold is exceeded or on the

opening or closing of a dry contact.

v Connection to the network management card with straight Category 5 Ethernet

cables (maximum sensor-to-card distance is 20 m).

Connecting an environmental monitoring probe to the network management card

To connect the environmental monitoring probe to the network management card, complete the following steps:

1. If applicable, connect external contact inputs to the screw terminals on the environmental monitoring probe.

Pin 1

Environmental monitoring probe screw terminals

Note: External contact device 1 is connected between pins 1 and 2. Device 2 is

connected between pins 3 and 4 (as labeled to show device 1 and 2). External contact devices can be normally open or normally closed.

Table 37. Environmental monitoring probe screw terminal pin assignment

Normally open/normally

Pin number Description

1 Contact 1 return Normally closed 2 Contact 1 signal input Normally open 3 Contact 2 return Normally closed 4 Contact 2 signal input Normally open

closed

62 Network Management Card : User’s Guide

2. Connect the Category 5 Ethernet cable that comes with the environmental monitoring probe to the settings/sensor connector on the network management card and to the RJ-45 connector on the environmental monitoring probe.

Note: If the cable is not long enough for your configuration, you can use a

cable that is 20 m (65.6 ft) or less.

3. Make sure that the uninterruptible power supply (UPS) has a network connection, the power cord is connected, and the power to the UPS is turned on. The environmental monitoring probe is automatically recognized by the UPS.

4. Start a web browser and connect to the network management card IP address.

After the environmental monitoring probe is connected to the network management card, an Environment menu option is available on the main menu. The Environment menu has the following elements:

v Status v Settings v Log

Note: To switch the settings/sensor connector to the configuration mode,

disconnect the cable and reset the network management card.

Chapter 5. Connecting and configuring an IBM Environmental Monitoring Probe (optional) 63

Environment status

Click Status to display the Environment Status page.

For both the temperature and humidity measurements, a graduated gauge provides the following functions:

v The cursor indicates the current value. v Two red zones to the left and right represent the high and low thresholds that

you can set on the Environment Settings page.

v You can set an alarm to notify you if the measured value enters one of the red

zones (see the Notification parameter on the Environment Settings page).

v Time stamped minimum and maximum temperatures show the extreme values

that have been recorded since the last time you clicked Reset Min/Max. A thin dotted line shows their positions on the gauge.

v You can force the minimum and maximum values to the current value at any time

by clicking Reset Min/Max.

v The environmental monitoring probe is factory-calibrated, but you can apply an

offset to adjust the measurement by clicking Calibrate.

v Input #1 and Input #2 show the positions of the two contacts that are acquired

by the environmental monitoring probe. The positions are displayed with the parameters entered on the Environment Settings page.

v The last status change of each contact is time stamped.

The Internet browser updates the Environment Status page every 10 seconds.

64 Network Management Card : User’s Guide

Environment settings

Click Settings to display the Environment Settings page.

The environment sensor measures temperature and humidity and reports the status of the two contacts (which are used for doors, alarms, or a generator unit).

The temperature and humidity thresholds can be adjusted and can trigger notification and correct shutdown of the protected system.

The sensor name is the function name that is assigned to the sensor. Usually it describes the location of the sensor.

To enable a notification to be triggered when a status change occurs, select the applicable check box in the Notification column. The following functions are activated for each selected event:

v Display in the list of current alarms v Listing in the UPS log v SNMP trap generation v Notification by email (if the environmental monitoring probe notification option is

enabled on the Email Notification page)

To enable a system shutdown to be triggered when a notification is triggered, select the applicable check box in the System Shutdown column. A system shutdown cannot be enabled if the corresponding notification is not enabled.

Note: For security, you must click Save and enter the administrator login and

password to save modifications or run commands. The default login is USERID (all uppercase), and the password is passw0rd (all lowercase with a zero, not the letter O).

Chapter 5. Connecting and configuring an IBM Environmental Monitoring Probe (optional) 65

Temperature

Humidity

v Temperature: Select the temperature unit (°C or °F). v High threshold: If this value is exceeded, a notification is sent if the

corresponding notification checkbox is selected on the Environment Settings page. The default is 40°C (104°F).

v Low threshold: If this value is exceeded, a notification is sent if the

corresponding notification checkbox is selected on the Environment Settings page. The default is 5°C (41°F).

v Hysteresis: Specify a value to prevent multiple notifications if the temperature

fluctuates around a threshold. The default is 2°C (36°F).

The high alarm is not displayed if the value drops below the high threshold hysteresis value.

The low alarm is not displayed if the value rises above the low threshold + hysteresis value.

v High threshold: If this value is exceeded, a notification is sent if the

corresponding notification checkbox is selected on the Environment Settings page. The default is 90%.

v Low threshold: If this value is exceeded, a notification is sent if the

corresponding notification checkbox is selected on the Environment Settings page. The default is 5%.

v Hysteresis: Specify a value to prevent multiple notifications if the humidity

fluctuates around a threshold. The default is 5%.

The high alarm is not displayed if the value drops below the high threshold hysteresis value.

The low alarm is not displayed if the value rises above the low threshold + hysteresis value.

External contacts

v Input #1 and Input #2: Enter an identifier that corresponds to the acquired

v when closed and when open: Enter names that are associated with the two

For the list of messages, see Table 39 on page 75.

contact (for example, rack door, air conditioning, or generator unit). The limit is 28 characters.

contact positions (for example, Open and Closed for a door and On and Off for a generator).

66 Network Management Card : User’s Guide

Event log

Click Log to display the Environment Data Log page.

The temperature and humidity environment sensor measurements are recorded at an interval that you specify in the Environment log interval (sec) field on the System Settings page. The default is 300 seconds.

Each measurement is dated and stored in the log of the network management card. The size of the log files is limited by a time indexing system.

Click Save Log to save the log on your computer at any time, in a CSV format file.

Click Clear Log to clear the files in the network management card and reset the log.

Chapter 5. Connecting and configuring an IBM Environmental Monitoring Probe (optional) 67

68 Network Management Card : User’s Guide

Chapter 6. Shutdown criteria and sequence

This chapter describes the shutdown criteria that are managed by the network management card, the shutdown sequence, and load segments.

Note: If you are using IBM UPS Manager as the power management software,

keep the shutdown criteria in the network management card at the default settings, which enables IBM UPS Manager to program the settings correctly.

Shutdown criteria managed by the network management card

During an extended power failure, three criteria can cause the server shutdown sequence to be initiated. If multiple criteria are selected, the first criterion that is encountered triggers the shutdown sequence.

At the end of the shutdown sequence, when all servers are shut down, the uninterruptible power supply (UPS) itself might shut down to avoid unnecessary discharge of the batteries, depending on the configuration.

The shutdown criteria and sequence are shown in the following illustration and are described in Table 38 on page 70.

Note: See “Shutdown parameters” on page 31 to configure the shutdown

parameters.

Table 38. Shutdown criteria

Criterion Description

Backup time before shutdown starts (using the Shutdown parameter)

Shutdown when the battery level is low (using the Shutdown If Capacity Under parameter)

Shutdown when backup time is less than specified (using the Shutdown If Remaining Time Under parameter)

When the UPS switches to battery power, the network management card starts the shutdown timer countdown and starts the system shutdown sequence at the end of the countdown. You must select this value carefully to allow users time to complete their tasks and disconnect, without exceeding battery backup time. Note: The IBM UPS Manager software uses parameters that can interfere with this shutdown configuration. If you use this criterion to initiate a shutdown sequence, an automatic restart when power is restored is not guaranteed. For more information, see the documentation that comes with the IBM UPS Manager software.

When the network management card detects that the remaining backup time percentage is less than the configured level, the shutdown sequence is started. The default is 20%. Note: The UPS has an equivalent parameter. The network management card does not accept values less than what is configured in the UPS. See the UPS documentation.

When the network management card detects that the percentage of remaining backup time is less than the set value, the shutdown sequence is started.

Load segments

Some UPS models are equipped with load segments. Load segments are sets of receptacles that can be controlled through the network management card, providing an orderly shutdown and startup of your equipment. Load segments are dependent on the main output of the UPS. Shutdown of the main output causes shutdown of the load segments. For the locations of the load segments, see the Installation and Maintenance Guide that comes with the UPS.

70 Network Management Card : User’s Guide

Shutdown sequences detail

This section describes the individual shutdown sequences in detail.

Shutdown initiated by the shutdown timer

After a user-defined backup time period (configured on the Shutdown Parameters page), the shutdown of all servers is initiated, followed by the UPS shutdown (depending on its configuration). The UPS restarts when utility power is restored (depending on its configuration).

The network management card tracks the shutdown times required by the configured equipment connected to the UPS. To protect all connected equipment, the network management card uses the maximum required shutdown time for the Shutdown Duration parameter.

Chapter 6. Shutdown criteria and sequence 71

Shutdown initiated by low battery

When the Low battery power message is displayed, the UPS is turned off after allowing for the specified shutdown delay.

The Low battery power message is displayed if either of the two following criteria is reached:

v Low battery level v Low battery delay

72 Network Management Card : User’s Guide

Power restoration before the end of the shutdown duration

If power is restored before the end of the shutdown duration specified by the Shutdown Duration parameter, the UPS is shut off after the shutdown duration for a time equal to the forced reboot delay (10 seconds).

Chapter 6. Shutdown criteria and sequence 73

74 Network Management Card : User’s Guide

Appendix A. Uninterruptible power supply alarms, events, and MIB objects

This chapter describes the uninterruptible power supply (UPS) alarms, events, and MIB objects.

Table of alarms

The following table lists the time-dated alarms for the UPS.

Table 39. UPS time-dated alarms

Alarm on Alarm off

Battery fuse blown Battery fuse OK No battery Battery present Battery temperature fault Battery temperature OK Battery charger fault Battery charger OK Battery fault Battery OK MAX charger voltage fault Charger voltage OK MIN charger voltage fault Charger voltage OK Charger temperature fault Charger temperature OK Rectifier fault Rectifier OK Chopper fault Chopper OK Normal ac frequency out of tolerance Normal ac frequency OK Normal ac fuses blown Normal ac fuses OK Normal ac module fault Normal ac module OK Normal ac voltage out of tolerance Normal ac voltage OK Normal ac NOK Normal ac OK Site wiring fault Site wiring OK Bypass ac frequency out of tolerance Bypass ac frequency OK Bypass ac phase out of tolerance Bypass ac phase OK Bypass ac voltage out of tolerance Bypass ac voltage OK Automatic bypass fault Automatic bypass OK Automatic bypass overload Automatic bypass load OK Automatic bypass overtemperature Automatic bypass temperature OK Automatic bypass thermal overload Automatic bypass load OK Automatic bypass switch (Q4S) open Automatic bypass switch (Q4S) closed Normal ac switch (Q1) open Normal ac switch (Q1) closed Battery switch (QF1) open Battery switch (QF1) closed Manual bypass switch (Q3BP) closed Manual bypass switch (Q3BP) open UPS on manual bypass Output switch (Q5N) open Output switch (Q5N) closed Single wave load fault Load OK Negative DC bus too high Negative DC bus OK

Table 39. UPS time-dated alarms (continued)

Alarm on Alarm off

Positive DC bus too high Positive DC bus OK Negative DC bus too low Negative DC bus OK Positive DC bus too low Positive DC bus OK Inverter limitation Inverter end of limitation Inverter fuses blown Input fuses OK Inverter fault Inverter OK Inverter overload Inverter load OK Inverter overtemperature Inverter temperature OK Inverter short circuit Inverter OK Inverter thermal overload Inverter load OK Load not protected; on automatic bypass Load protected; return from bypass Load short circuit Load OK Load not powered Load powered Protection lost Protection OK Emergency button on Emergency button off Fan fault Fan OK Redundancy lost Redundancy OK Low battery Battery OK UPS communication failed UPS communication restored UPS data base not available UPS data base OK UPS on battery UPS on normal AC UPS internal fault UPS OK UPS overload UPS returns to normal load UPS overtemperature UPS temperature OK Imminent UPS shutoff UPS OK

sensor_name: Temperature is above high threshold xx°C sensor_name: Temperature is in normal range sensor_name: Humidity is above high threshold xx% sensor_name: Humidity is in normal range sensor_name: Temperature is below low threshold xx°C sensor_name: Temperature is in normal range sensor_name: Humidity is below low threshold xx% sensor_name: Humidity is in normal range

Table of events

The following table lists the UPS events.

Table 40. UPS events

Alarm on Alarm off

Battery fuse blown Battery fuse OK Battery temperature fault Battery temperature OK No battery Battery present Battery charger fault Battery charger OK Charger temperature fault Charger temperature OK

76 Network Management Card : User’s Guide

Table 40. UPS events (continued)

Alarm on Alarm off

Maximum charger voltage fault Charger voltage OK Minimum charger voltage fault Charger voltage OK End of warranty LCM message OK End of battery life LCM message OK End of life of the wearing parts LCM message OK Outlet 1 open Outlet 1 closed Outlet 2 open Outlet 2 closed Chopper fault Chopper OK Normal ac switch (Q1) open Normal ac switch (Q1) closed Normal ac frequency out of tolerance Normal ac frequency OK Normal ac fuses blown Normal ac fuses OK Normal ac module fault Normal ac module OK Normal ac voltage out of tolerance Normal ac voltage OK Site wiring fault Site wiring OK Automatic bypass switch (Q4S) open Automatic bypass switch (Q4S) closed Bypass ac frequency out of tolerance Bypass ac frequency OK Automatic bypass fault Automatic bypass OK Automatic bypass overload Automatic bypass load OK Automatic bypass overtemperature Automatic bypass temperature OK Bypass ac phase out of tolerance Bypass ac phase OK Automatic bypass thermal overload Automatic bypass load OK Load not protected - on automatic bypass Load protected - return from bypass Bypass ac voltage out of tolerance Bypass ac voltage OK Battery switch (QF1) open Battery switch (QF1) closed Manual bypass switch (Q3BP) closed Manual bypass switch (Q3BP) open UPS on manual bypass Inverter limitation Inverter end of limitation Inverter fuses blown Input fuses OK Inverter fault Inverter OK Inverter overload Inverter load OK Inverter overtemperature Inverter temperature OK Inverter short circuit Inverter OK Inverter thermal overload Inverter load OK Output switch (Q5N) closed Single wave load fault load OK Load short circuit Load OK Single wave load fault Load OK Negative dc bus too high Negative dc bus OK Positive dc bus too high Positive dc bus OK Rectifier fault Rectifier OK Negative dc bus too low Negative dc bus OK

Appendix A. Uninterruptible power supply alarms, events, and MIB objects 77

Table 40. UPS events (continued)

Alarm on Alarm off

Positive dc bus too low Positive dc bus OK Protection lost Protection OK Redundancy lost Redundancy OK Normal ac NOK Normal ac OK Low battery Battery OK UPS communication failed UPS communication restored UPS database not available UPS database OK UPS on battery UPS on normal ac Emergency button on Emergency button off Fan fault Fan OK Load not powered Load powered UPS internal fault UPS OK Battery fault Battery OK UPS overload UPS returns to normal load UPS overtemperature UPS temperature OK Imminent UPS shutoff UPS OK Imminent UPS shutoff UPS OK

Table of system alarms

The following table lists the system alarms.

Table 41. System alarms

Network Management Card startup Send test mail SUCCESS Send test mail ERROR Send mail to recipient ERROR

sensor_name Communication failure sensor_name Communication restored

Firmware upgraded Connected NSM list Full, last connection refused sendTrap()-> Unable to resolve hostname hostname SNMP Send Trap # num failure to hostname Time changed by user with yyyy/mm/dd hh:mm:ss Time synchronized by NSM or EPM with yyyy/mm/dd hh:mm:ss

78 Network Management Card : User’s Guide

MIB objects

The following sections describe the Management Information Base (MIB) files that are available with the network management card. A MIB is an information repository on a device in a communication network. Network management software uses the MIB of a device to manage the device. Every manageable device on a network has a MIB that consists of one or more files that list information about the device.

Use the facilities that are provided by your Simple Network Management Protocol (SNMP) management software to access the individual MIB objects. The objects define the available information about the UPS.

You can configure a device so that it generates a trap if a certain condition occurs, such as an alarm clearing. The trap is sent to the management workstation to inform it of the occurrence.

IETF MIB

The network management card implements the full IETF standard UPS MIB (RFC

1628), including the IETF alarm table. The IETF traps are supported. For a

description of the MIB, see http://tools.ietf.org. The UPS MIB access path is

1.3.6.1.2.1.33.

Eaton Powerware MIB

The network management card implements the full Eaton Powerware MIB (PowerMIB), including alarm tables. The Eaton traps are sent. The Eaton Powerware MIB access path is 1.3.6.1.4.1.534. Table 42 is an abbreviated list of objects from the Powerware MIB. For the UPS output/load segment controls objects, the MIB description, and to download the MIB and network management card firmware updates, go to http://www.ibm.com/supportportal/.

Table 42. Eaton Powerware MIB objects

MIB object SNMP format Add.path

xupsIdentManufacturer String {1.1.0} xupsIdentModel String {1.2.0} xupsIdentSoftwareVersion String {1.3.0} xupsIdentOemCode Integer {1.4.0}

xupsBatTimeRemaining Seconds {2.1.0} xupsBatVoltage Volts dc {2.2.0} xupsBatCurrent Amps dc {2.3.0} xupsBatCapacity Percent {2.4.0} xupsBatteryAbmStatus Integer {2.5.0} xupsBatteryLastReplacedDate String {2.6.0}

xupsInputFrequency 0.1 hertz {3.1.0} xupsInputLineBads Integer {3.2.0} xupsInputNumPhases Integer {3.3.0} xupsInputTable {3.4.0} xupsInputPhase Integer {3.4.1.1.x}

Appendix A. Uninterruptible power supply alarms, events, and MIB objects 79

Table 42. Eaton Powerware MIB objects (continued)

MIB object SNMP format Add.path

xupsInputVoltage RMS volts {3.4.1.2.x} xupsInputCurrent RMS amps {3.4.1.3.x} xupsInputWatts Watts {3.4.1.4.x} xupsInputSource Integer {3.5.0}

xupsOutputLoad Percent {4.1.0} xupsOutputFrequency 0.1 hertz {4.2.0} xupsOutputNumPhases Integer {4.3.0} xupsOutputTable {4.4.0} xupsOutputPhase Integer {4.4.1.1.x} xupsOutputVoltage RMS volts {4.4.1.2.x} xupsOutputCurrent RMS amps {4.4.1.3.x} xupsOutputWatts Watts {4.4.1.4.x} xupsOutputSource Integer {4.5.0}

xupsBypassFrequency 0.1 hertz {5.1.0} xupsBypassNumPhases Integer {5.2.0} xupsBypassTable {5.3.0} xupsBypassPhase

(IBM 6000 VA and 11000 VA UPS models only) xupsBypassVoltage

(IBM 6000 VA and 11000 VA UPS models only)

Integer {5.3.1.1.x}

RMS volts {5.3.1.2.x}

xupsEnvAmbientLowerLimit Degrees C {6.2.0} xupsEnvAmbientUpperLimit Degrees C {6.3.0} xupsEnvRemoteTemp¹ Degrees C {6.5.0} xupsEnvRemoteHumidity¹ Percent {6.6.0} xupsEnvNumContacts ¹ Integer {6.7.0} xupsContactSenseTable Table {6.8.0} xupsContactIndex¹ Integer {6.8.1.1.1} xupsContactIndex¹ Integer {6.8.1.1.2} xupsContactType¹ Integer {6.8.1.2.1} xupsContactType¹ Integer {6.8.1.2.2} xupsContactState¹ Integer {6.8.1.3.1} xupsContactState¹ Integer {6.8.1.3.2} xupsContactDescr¹ String {6.8.1.4.1} xupsContactDescr¹ String {6.8.1.4.2} xupsEnvRemoteTempLowerLimit¹ Degrees C {6.9.0} xupsEnvRemoteTempUpperLimit¹ Degrees C {6.10.0} xupsEnvRemoteHumidityLowerLimit¹ Percent {6.11.0}

80 Network Management Card : User’s Guide

Table 42. Eaton Powerware MIB objects (continued)

MIB object SNMP format Add.path

xupsEnvRemoteHumidityUpperLimit¹ Percent {6.12.0}

xupsAlarmTable Table {7.2.0} xupsAlarmID {7.2.1.1.x} xupsAlarmDescr {7.2.1.2.x} xupsAlarmTime {7.2.1.3.x} xupsOnBattery {7.3.0} xupsLowBattery {7.4.0} xupsUtilityPowerRestored {7.5.0} xupsReturnFromLowBattery {7.6.0} upsOutputOverload {7.7.0} xupsInternalFailure {7.8.0} xupsBatteryDischarged {7.9.0} xupsInverterFailure {7.10.0} xupsOnBypass {7.11.0} xupsBypassNotAvailable {7.12.0} xupsOutputOff {7.13.0} xupsInputFailure {7.14.0} xupsBuildingAlarm {7.15.0} xupsShutdownImminent {7.16.0} xupsOnInverter {7.17.0}

xupsAlarmNum Events {7.18.0} xupsAlarmEventID {7.19.1.1} xupsAlarmEventDateAndTime {7.19.1.2} xupsAlarmEventKind {7.19.1.3} xupsAlarmEventDescr {7.19.1.4} xupsAlarmEventMsg {7.19.1.5}

xupsBreakerOpen {7.20.0} xupsAlarmBatteryBad {7.23.0} xupsOutputOffAsRequested {7.24.0} xupsDiagnosticTestFailed {7.25.0} xupsCommunicationsLost {7.26.0] xupsUpsShutdownPending {7.27.0} xupsAlarmTestInProgress {7.28.0} xupsAmbientTempBad {7.29.0} xupsLossOfRedundancy {7.30.0} xupsAlarmTempBad {7.31.0} xupsAlarmChargerFailed {7.32.0}

Appendix A. Uninterruptible power supply alarms, events, and MIB objects 81

Table 42. Eaton Powerware MIB objects (continued)

MIB object SNMP format Add.path

xupsAlarmFanFailure {7.33.0} xupsAlarmFuseFailure {7.34.0} xupsPowerSwitchBad {7.35.0} xupsModuleFailure {7.36.0} xupsOnAlternatePowerSource {7.37.0} xupsAltPowerNotAvailable {7.38.0} xupsNoticeCondition {7.39.0} xupsRemoteTempBad {7.40.0} xupsRemoteHumidityBad {7.41.0} xupsAlarmOutputBad {7.42.0} xupsAlarmAwaitingPower {7.43.0} xupsOnMaintenanceBypass {7.44.0}

xupsTestBatteryStatus Integer {8.2.0}

xupsControlOutputOffDelay Integer {9.1.0} xupsControlOutputOnDelay Integer {9.2.0} xupsControlOutputOffTrapDelay Integer {9.3.0} xupsControlOutputOnTrapDelay Integer {9.4.0} xupsControltoBypassDelay Integer {9.5.0} xupsLoadShedsecondswith Restart Integer {9.6.0}

xupsConfigOutputVoltage RMS volts {10.1.0} xupsConfigInputVoltage RMS volts {10.2.0} xupsConfigOutputWatts Watts {10.3.0} xupsConfigOutputFreq 0.1 hertz {10.4.0} xupsConfigDateAndTime String {10.5.0} xupsConfigLowOutputVoltageLimit RMS volts {10.6.0} xupsConfigHighOutputVoltageLimit RMS volts {10.7.0} xupsConfigInstallDate String {10.8.0}

xupsMaxTrapLevel Integer {11.1.0} xupsTrapType Integer {11.2.0} xupsTrapmessage String {11.3.0}

xupsNumberofcontrolledreceptacles Integer {12.1.0} xupsFirstreceptacle Integer {12.2.1.1.1} xupsSecondreceptacle Integer {12.2.1.1.2} xupsFirstreceptaclestatus Integer {12.2.1.2.1} xupsSecondreceptaclestatus Integer {12.2.1.2.2}

82 Network Management Card : User’s Guide

Table 42. Eaton Powerware MIB objects (continued)

MIB object SNMP format Add.path

xupsFirstreceptacleoffdelay Integer {12.2.1.3.1} xupsSecondreceptacleoffdelay Integer {12.2.1.3.2} xupsFirstreceptacleondelay Integer {12.2.1.4.1} xupsSecondreceptacleondelay Integer {12.2.1.4.2} xupsFirstreceptacleAutoOffdelay Integer {12.2.1.5.1} xupsSecondreceptacleAutoOffdelay Integer {12.2.1.5.2} xupsFirstreceptacleAutoondelay Integer {12.2.1.6.1} xupsSecondreceptacleAutoondelay Integer {12.2.1.6.2} xupsFirstreceptacleShedsecswithRestart Integer {12.2.1.7.1} xupsSecondreceptacleShedsecswithRestart Integer {12.2.1.7.2}

xupsTopologyType Integer {13.1.0} xupsTopoMachineCode Integer {13.2.0} xupsTopoUnitNumber Integer {13.3.0} ¹This MIB object is available only if the optional environmental monitoring probe is installed.

Appendix A. Uninterruptible power supply alarms, events, and MIB objects 83

84 Network Management Card : User’s Guide

Appendix B. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. Use this information to obtain additional information about IBM and IBM products, determine what to do if you experience a problem with your IBM system or optional device, and determine whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

v Check all cables to make sure that they are connected. v Check the power switches to make sure that the system and any optional

devices are turned on.

v Check for updated firmware and operating-system device drivers for your IBM

product. The IBM Warranty terms and conditions state that you, the owner of the IBM product, are responsible for maintaining and updating all software and firmware for the product (unless it is covered by an additional maintenance contract). Your IBM service technician will request that you upgrade your software and firmware if the problem has a documented solution within a software upgrade.

v If you have installed new hardware or software in your environment, check

http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ to make sure that the hardware and software is supported by your IBM product.

v Go to http://www.ibm.com/supportportal/ to check for information to help you

solve the problem.

v Gather the following information to provide to IBM Support. This data will help

IBM Support quickly provide a solution to your problem and ensure that you receive the level of service for which you might have contracted.

– Hardware and Software Maintenance agreement contract numbers, if

applicable – Machine type number (IBM 4-digit machine identifier) – Model number – Serial number – Current system UEFI and firmware levels – Other pertinent information such as error messages and logs

v Go to http://www.ibm.com/support/entry/portal/Open_service_request/ to submit

an Electronic Service Request. Submitting an Electronic Service Request will start the process of determining a solution to your problem by making the pertinent information available to IBM Support quickly and efficiently. IBM service technicians can start working on your solution as soon as you have completed and submitted an Electronic Service Request.

You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documentation that is provided with your IBM product. The documentation that comes with IBM systems also describes the diagnostic tests that you can perform. Most systems, operating systems, and programs come with documentation that

contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the documentation for the operating system or program.

Using the documentation

Information about your IBM system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.ibm.com/supportportal/. Also, some documents are available through the IBM Publications Center at http://www.ibm.com/shop/publications/order/.

Getting help and information from the World Wide Web

On the World Wide Web, up-to-date information about IBM systems, optional devices, services, and support is available at http://www.ibm.com/supportportal/. The address for IBM System x address for IBM BladeCenter®information is http://www.ibm.com/systems/ bladecenter/. The address for IBM IntelliStation®information is http://www.ibm.com/systems/intellistation/.

information is http://www.ibm.com/systems/x/. The

How to send Dynamic System Analysis data to IBM

Use the IBM Enhanced Customer Data Repository to send diagnostic data to IBM. Before you send diagnostic data to IBM, read the terms of use at http://www.ibm.com/de/support/ecurep/terms.html.

You can use any of the following methods to send diagnostic data to IBM:

v Standard upload: http://www.ibm.com/de/support/ecurep/send_http.html v Standard upload with the system serial number: http://www.ecurep.ibm.com/

app/upload_hw

v Secure upload: http://www.ibm.com/de/support/ecurep/send_http.html#secure v Secure upload with the system serial number: https://www.ecurep.ibm.com/

app/upload_hw

Creating a personalized support web page

At http://www.ibm.com/support/mynotifications/, you can create a personalized support web page by identifying IBM products that are of interest to you. From this personalized page, you can subscribe to weekly email notifications about new technical documents, search for information and downloads, and access various administrative services.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with your IBM products. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/supline/products/.

86 Network Management Card : User’s Guide

For more information about Support Line and other IBM services, see http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

You can receive hardware service through your IBM reseller or IBM Services. To locate a reseller authorized by IBM to provide warranty service, go to http://www.ibm.com/partnerworld/ and click Find Business Partners on the right side of the page. For IBM support telephone numbers, see http://www.ibm.com/ planetwide/. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

IBM Taiwan product service

IBM Taiwan product service contact information:

IBM Taiwan Corporation 3F, No 7, Song Ren Rd. Taipei, Taiwan Telephone: 0800-016-888

Appendix B. Getting help and technical assistance 87

88 Network Management Card : User’s Guide

Appendix C. Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

Trademarks

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this information to non-IBM websites are provided for convenience only and do not in any manner serve as an endorsement of those websites. The materials at those websites are not part of the materials for this IBM product, and use of those websites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

IBM, the IBM logo, and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at http://www.ibm.com/legal/copytrade.shtml.

Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Important notes

Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc., in the United States, other countries, or both and is used under license therefrom.

Intel, Intel Xeon, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Processor speed indicates the internal clock speed of the microprocessor; other factors also affect application performance.

CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible maximum.

When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1024 bytes, MB stands for 1,048,576 bytes, and GB stands for 1,073,741,824 bytes.

When referring to hard disk drive capacity or communications volume, MB stands for 1,000,000 bytes, and GB stands for 1,000,000,000 bytes. Total user-accessible capacity can vary depending on operating environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM.

Maximum memory might require replacement of the standard memory with an optional memory module.

IBM makes no representation or warranties regarding non-IBM products and services that are ServerProven

, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM.

Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

90 Network Management Card : User’s Guide

IBM Network Management Card User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual