IBM NetVista N2200w Reference Manual

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NetVista N2200w, Thin Client for Windows-based Terminal Standard 1.5 Reference September 2001 ServicePack3.0

To view or print the latest update, go to http://www.ibm.com/nc/pubs

SA23-2818-01

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NetVista N2200w, Thin Client for Windows-based Terminal Standard 1.5 Reference September 2001 ServicePack3.0

To view or print the latest update, go to http://www.ibm.com/nc/pubs

SA23-2818-01

Note

Before using this information and the product that it supports, be sure to read “Safety notices” on page v and “Notices” on page 77.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Safety notices ............v

Danger notices .............v

Caution notices .............vi

Handling static-sensitive devices .......vi

About this book...........vii

Who should read this book .........vii

Information on the Internet .........vii

Related information ...........vii

Summary of changes ...........viii

How to send your comments ........ix

Understanding your IBM NetVista N2200w, thin client for Windows-based

Terminal Standard 1.5.........1

Thin client software ............1

Learning about the hardware .....3

Standard hardware ............3

Hardware connectors ...........3

Communication hardware ..........3

Monitor specifications ...........4

Power consumption ............4

Upgrading hardware features.........4

Setting up your hardware .......5

Startup sequence ..........7

Creating a registry update file ........29

Installing the exported configuration to multiple

thin clients ..............30

Updating with RDP auto-login ........32

Working with the Terminal Connection

Manager ..............33

Web Connection .............33

Configuring the browser window ......33

Connecting to a terminal server .......34

Disconnecting from a terminal server ......34

Managing terminal server connections .....34

Editing a terminal server connection ......34

Editing an ICA connection ........35

Editing an RDP connection ........35

Editing a TEC connection.........36

Setting a startup terminal server connection . . . 38

Deleting a terminal server connection......38

Printing from your thin client .....39

Printing to a network printer ........39

ICA and RDP sessions..........39

TEC sessions .............39

Web sessions .............40

Printing to a local printer ..........40

ICA session .............40

RDP session (Windows 2000 only) ......41

TEC session .............41

Web session .............41

Configuring your thin client ......9

Using the WBT Setup Wizard.........9

Setting the terminal properties ........11

Working with the terminal property tabs ....11

General tab .............11

Input tab ..............12

Display tab .............12

Networktab.............13

Webtab ..............13

Printers tab .............14

System tab..............15

Modem tab .............15

Update tab .............17

Security tab .............18

User Accounts tab ...........19

Export tab ..............21

Creating a Terminal Server Connection .....21

Creating an ICA connection ........22

Creating an RDP connection........23

Creating a TEC connection ........23

Updating your software .......43

Setting up your update server ........43

Using the Update Designer .........43

Downloading the software update.......44

Running the CE Updater Locally .......44

Automatic software update ........45

Manual software update .........46

Running the CE Updater remotely.......47

Managing your thin client remotely ......47

Resolving hardware problems.....49

Verifying hardware problems ........49

Visible hardware failure ..........50

Audio beep sequences...........52

LED indications .............53

Error codes and text messages ........55

Appendix A. Replacing hardware parts 59

Replacing the logic unit ..........59

Ordering replacement parts .........59

Returning hardware parts .........61

Configuring multiple thin clients....27

Setting up your configuration server ......27

Exporting the base terminal configuration ....27

Appendix B. Windows server

requirements ............63

Appendix C. Upgrading memory....65

Appendix D. CompactFlash card....67

Appendix E. Recovering the boot block

image ...............69

Appendix F. Monitor specifications . . 73 Appendix G. Connector pin information 75

Notices ..............77

Environmental Design ...........78

Product Recycling and Disposal .......78

Trademarks ..............79

Electronic Emission Notices .........79

Federal Communications Commission (FCC)

Statement ..............79

Glossary of abbreviations ......81

Index ...............83

IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Safety notices

Danger notices

Safety notices contain information that is related to using the IBM®NetVista N2200w in a safe manner. These notices can be in the form of a danger, caution, or attention notice.

The following danger notices call attention to situations that are potentially lethal or extremely hazardous. These notices pertain throughout this book.

DANGER

To prevent a possible electrical shock during an electrical storm, do not connect or disconnect cables or station protectors for communications lines, display stations, printers, or telephones. (RSFTD003)

DANGER

To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables. (RSFTD004)

DANGER

An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system. It is the customer’s responsibility to ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (RSFTD201)

DANGER

To prevent a possible electrical shock when installing the system, ensure that the power cords for all devices are unplugged before installing signal cables. (RSFTD202)

DANGER

To prevent a possible electrical shock when adding the device to a system, disconnect all power cords, if possible, from the existing system before connecting the signal cable to that device. (RSFTD205)

DANGER

To prevent a possible electrical shock, disconnect the power cord from the electrical outlet before opening the unit. (RSFTD215)

DANGER

To reduce the risk of electrical shock use only AC power sources approved by IBM. (RSFTD216)

Caution notices

A caution notice applies to a situation that is potentially hazardous to people because of some existing condition.

Handling static-sensitive devices

When you handle components, take these precautions to avoid static electricity damage:

v Do not open static-protective packages until you are ready to install their

contents.

v Limit your movements to avoid static electricity build-up around you. v Handle components carefully, and never touch exposed circuitry. v Prevent others from touching components. v Place components on static-protective packages while performing hardware

removal and installation procedures.

v Do not place components on metal surfaces.

vi IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

About this book

NetVista N2200w Windows-based Terminal Standard 1.5 Reference Service Pack 3.0

(SA23-2818) provides information for the Type 8363 (Model Wxx) IBM NetVista N2200w, Thin Client for Windows-based Terminal Standard 1.5 (5648-C09), hereafter referred to as the NetVista thin client.

This publication contains hardware, software, problem resolution, and new information that is based on Service Pack 3.0 product updates.

Who should read this book

The following should find the information in this publication helpful:

v The person or group who administers the NetVista thin client v The hardware service and support organization for the NetVista thin client

Information on the Internet

v You can find additional information about your NetVista thin client at the

following uniform resource locator (URL):

1. Click NetVista.

2. Click NetVista thin client.

v You can obtain the latest version of this information at the following URL:

http://www.ibm.com/pc/support

This is the same URL that is printed on the cover of this document.

Related information

The following publications ship with your NetVista thin client hardware. Refer to these publications for information on your NetVista thin client.

v IBM NetVista Quick Setup for NetVista N2200w Type 8363 (Model Wxx) (SA23-2800) v IBM License Agreement For Machine Code (Z125-5468) v IBM Network Station v IBM Network Station Hardware Warranty - Type 8363 and Type 8364 (SA23-2802)

Refer to the documentation for your server-based software for information on setting up and managing your server-based software.

The following publications provide information on using the Remote Device Administrator (RDA) and Update Designer server-based software to set up and manage your NetVista thin clients:

http://www.ibm.com/nc/pubs

™

Safety Information (SA41-4143)

Documentation: Contents:

BSQUARE Remote Device Administrator for use with IBM NetVista N2200w Users Manual Version 1.0

BSQUARE Update Designer for use with IBM NetVista Users Manual Version 1.0

You can obtain the latest version of this information at the URL:

These documents ship with the software for these products. See the following URL for information on how to order the software.

1. Click NetVista

2. Click NetVista thin client

Summary of changes

This is the documentation for the Service Pack 3.0 release of NetVista N2200w Thin Client for Windows-based Terminals 1.5. The Service Pack 3.0 contains a significantly increased level of functionality.

Installation and guidelines for installing and using RDA software with NetVista thin client

Instructions for installing and using Update Designer software with NetVista thin client.

http://www.ibm.com/nc/pubs

http://www.ibm.com/pc/support

The new levels of functionality with the NetVista thin client Service Pack 3.0 includes:

v Microsoft

Internet Explorer web browser.

Service Pack 3.0 includes a local Microsoft Internet Explorer web browser, hereafter referred to as Internet Explorer, with integrated Media Player. For information on the Internet Explorer web browser refer to “Web Connection” on page 33.

v Terminal Emulation Client (TEC) keyboard .

The TEC in your NetVista thin client now has an easier keyboard mapping element that maps the keys on your keyboard.

v Create Updates using the Update Designer.

Use Update Designer to create and publish .BUD (BSQUARE Update Designer) files where clients can access them from a URL or network location. For more information on Update Designer and update.bud files see “Using the Update Designer” on page 43 and “Creating a registry update file” on page 29.

v Remote management agent.

The Service Pack 3.0 level code has an embedded remote management agent which allows it to be managed by way of Simple Network Management Protocol (SNMP). The SNMP manager supported for this client is the RDA.

v Remote Device Administrator (RDA).

Service Pack 3.0 supports Remote Device Administrator (RDA), a software program that allows you to remotely manage your thin clients. For more information on RDA refer to “Managing your thin client remotely” on page 47.

viii IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Note:

Each connection uses approximately 2 to 4 MB of memory to run. Some connections require more memory than others. If you attempt to create a connection and a message box appears with the following message:

The session failed to start because the system is running low on memory

Then close the message box and close one or more active sessions to free memory.

How to send your comments

Your feedback is important in helping to provide the most accurate and high-quality information. You can submit comments about this publication, or any other IBM information, by mailing the readers’ comment form, located at the end of this information.

v If you are mailing comments from a country other than the United States, you

can give the form to the local IBM office or IBM representative for postage-paid mailing.

v If you prefer to send comments by FAX, use either of the following telephone

numbers:

– United States and Canada: 1-800-937-3430 – Other countries: 1-507-253-5192

v If you prefer to send comments electronically, use the following network

identification:

– IBMMAIL, to IBMMAIL(USIB56RZ) – RCHCLERK@us.ibm.com

Be sure to include the following:

v The title and publication number of the information v The page number or topic to which your comment applies

About this book ix

x IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Understanding your IBM NetVista N2200w, thin client for Windows-based Terminal Standard 1.5

The IBM NetVista N2200w, Thin Client for Windows-based Terminal Standard 1.5 (5648-C09) offers a fast and simple thin client solution for server-based environments. The NetVista thin client can access Windows other applications on terminal servers, while enabling rapid application deployment and low total cost of ownership for customers.

The NetVista thin client is an enhanced Windows-based terminal (WBT) that delivers focused, secure, and optimized information for the user. It can access applications on Windows servers (see “Appendix B. Windows server requirements”

on page 63) through Remote Desktop Protocol (RDP), or Independent Computing Architecture (ICA). It also includes Terminal Emulation Client (TEC) software for accessing various terminal server applications.

The NetVista thin client comes with IBM thin client hardware (see “Learning about the hardware” on page 3 for more information) that includes a preinstalled and preconfigured CompactFlash card. The CompactFlash card contains software that provides access to Windows applications and other applications on terminal servers. The NetVista thin client boots locally from the CompactFlash card, and communicates to a terminal server through the TCP/IP.

Thin client software

applications and

The NetVista thin client includes the following CompactFlash card-based software:

v Windows-based Terminal Standard 1.5 v ICA v RDP v Terminal emulation clients v Internet Explorer web browser v Remote management agent

You can find additional information about your NetVista thin client software at the following URL:

http://www.ibm.com/pc/support

1. Click NetVista.

2. Click NetVista thin client.

3. In the left frame under the Technical Information section, click Hot News.

4. Click NetVista N2200w (8363Wxx) - Service packs.

5. Select the appropriate Service Pack information.

2 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Learning about the hardware

This section provides detailed hardware information about the Type 8363 (Model Wxx) NetVista thin client.

Standard hardware

The standard NetVista thin client hardware includes the following:

v 32 MB of permanent memory, which includes 4 MB dedicated to video memory v Integrated Ethernet communication v 16-bit internal and external sound v One 16 MB CompactFlash card with preloaded software v 2 USB ports for keyboards and other USB devices

Hardware connectors

Your NetVista thin client hardware includes standard connectors, standard pin, signal, and signal direction configurations. See “Appendix G. Connector pin information” on page 75 for details.

Figure 1. Hardware connectors

Communication hardware

Your NetVista thin client includes integrated Ethernet connection (Model Wxx).

For a 10 MB operation, you need a category 3 or higher Unshielded Twisted Pair (UTP) type of cable. For a 100 MB operation, you need a category 5 UTP type of cable.

Refer to “Appendix G. Connector pin information” on page 75 for communication cable specifications.

Monitor specifications

A basic VGA-class monitor that meets the Video Electronics Standards Association (VESA) standards of refresh rate and resolution can function with your NetVista thin client. Your NetVista thin client can support VESA Display Power Management Signaling (DPMS) and VESA Display Data Channel (DDC2B).

Refer to “Appendix F. Monitor specifications” on page 73 for a list of resolutions and refresh rates that your NetVista thin client can support. Your monitor may not support all resolutions and refresh rates.

Power consumption

The normal power consumption for your NetVista thin client, while running applications, is approximately 14 watts. You may see power consumption of up to 18 watts in some applications or configurations. For more information, contact an IBM account representative.

Power reduction occurs when you use your NetVista thin client with a VESA DPMS Standard monitor.

Upgrading hardware features

You can perform the following hardware procedures: v Connect USB devices

If you plan to use peripheral USB devices with your NetVista thin client, refer to the documentation for your peripheral USB devices for information.

Note: You may get a popup window after plugging in a USB device prompting

you with the message:

Enter the name of the driver for this USB

If you get this message, then the USB device is not supported.

v Upgrade your memory

Your NetVista thin client has one random access memory (RAM) slot that accepts Synchronous Dynamic Random Access Memory (SDRAM) Dual Inline Memory Modules (DIMMs). Your NetVista thin client includes 32 MB of permanent RAM on the system board, and supports memory expansions of up to 288 MB by using 32, 64, 128, or 256 MB DIMMs.

“Appendix C. Upgrading memory” on page 65 provides information on how to upgrade your systems memory. Refer to “Ordering replacement parts” on page 59 for detailed memory specifications and orderable NetVista thin client parts.

4 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Setting up your hardware

The IBM NetVista Quick Setup Type 8363 (SA23-2800) pamphlet, which ships with your hardware, provides the following information. This section repeats the same information for your convenience.

Read “Safety notices” on page v before you continue with these instructions.

Unpacking your hardware

Unpack the hardware. Contact your reseller, or IBM, if you do not have these standard parts:

1 Logic unit 2 Base 3 Mouse 4 USB Keyboard 5 Power supply 6 Power cable

Options:

v If you have additional memory cards, read

“Appendix C. Upgrading memory” on page 65 first, and then continue with “Installing the support base”.

v If you would like to restrict access to the logic unit,

you can thread a security cable through tab A.

Installing the support base

Read “Safety notices” on page v before you continue with these instructions.

IBM recommends that you install the hardware in a vertical position.

1. Align the notches B on the support base C with

the holes on the bottom of the logic unit D.

2. Slide the support base C onto the bottom of the

logic unit D. To remove the support base C, lift the latch on the

support base and slide the support base off of the logic unit D.

Connecting your hardware

Read “Safety notices” on page v before you continue with these instructions.

1. Connect the devices listed below to the appropriate

ports:

1 Network cable 2 USB keyboard and other USB devices 3 Mouse (connects to keyboard) 4 Headphones 5 Microphone 6 Monitor 7 Power supply and power cable

2. Ensure that the monitor cable is securely connected to

the NetVista thin client.

3. Plug any power cables into properly grounded

working electrical outlets.

Powering on your hardware

1. Power on the monitor and other devices that are

attached to the NetVista thin client.

2. Power on your NetVista thin client by pressing the

white power button 8. The system LED 9 quickly flashes from amber to a

solid green. Your NetVista thin client performs its startup sequence. See “Startup sequence” on page 7 for more information.

3. Refer to the following sections for more information

on working with your NetVista thin client:

v “Configuring your thin client” on page 9 v “Working with the Terminal Connection Manager”

on page 33

v “Updating your software” on page 43

Powering off your hardware

1. Power off your NetVista thin client by pressing the

white power button 8. The system LED 9 flashes amber once shortly after

power off. This indicates that your NetVista thin client has automatically enabled Wake-On-LAN (WOL).

2. Power off your monitor and other devices that are

attached to your NetVista thin client.

6 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Startup sequence

This is a typical startup sequence of events for your NetVista thin client. If any of these events do not occur, see “Resolving hardware problems” on page 49.

1. The following devices show LED indications:

v Logic unit (system LED and network status LED) v Power supply v Keyboard v Monitor v Any USB devices

2. The following internal hardware components initialize:

v Memory v L1 cache v Video memory v Keyboard controller

3. The IBM NetVista thin client screen appears on your monitor.

4. The NetVista thin client detects the CompactFlash card, and loads the operating

system into memory.

5. One of the following appears:

v The WBT Setup Wizard appears in any of the following situations:

– You start your NetVista thin client for the first time. – You reset your NetVista thin client to the factory-default property settings.

Refer to “Configuring your thin client” on page 9 for more information on completing the WBT Setup Wizard.

v The Terminal Connection Manager window appears.

Refer to the following sections for more information on working with your NetVista thin client:

–“Configuring your thin client” on page 9 –“Working with the Terminal Connection Manager” on page 33 –“Updating your software” on page 43

v If a boot interruption screen appears, see “Resolving hardware problems” on

page 49.

1. Refer to the documentation for your monitor if there is no LED indication.

2. Refer to the documentation for your USB devices if there are no LED indications.

8 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Configuring your thin client

Before you can use your NetVista thin client to access applications on your terminal server, you must first configure your NetVista thin client.

This section provides information on the following configuration tasks:

v Using the WBT Setup Wizard v Setting the terminal properties v Creating a connection to the terminal server

Using the WBT Setup Wizard

Use the WBT Setup Wizard to set your initial configuration information.

The WBT Setup Wizard appears in either of the following situations:

v You start your NetVista thin client for the first time. v You reset your NetVista thin client to the factory default property settings.

Follow these steps to complete the WBT Setup Wizard:

1. From the WBT Setup Wizard information box click Next.

2. From the IP Address dialog box, select one of the following options:

v Select Yes, use the IP information supplied by DHCP, and click Next. v Select No, I will enter static IP information, and click Next.

a. From the Specify an IP Address dialog box, enter the correct values in the

required fields, and click Next.

b. Follow these steps to configure the network name resolution for your

NetVista thin client:

1) Select DNS or WINS.

2) Enter the correct values in the required fields, and click Next.

Note: If you do not plan to configure any network name resolution, leave

the fields blank, and click Next

3. Select a value for the Desktop Area and Refresh Frequency, and click Next.

4. From the Browser Setup dialog box, select one of the following options:

v Select Yes, to establish a connection and configure your web browser.

a. From the Browser URLs dialog box, enter the URL in the Home Page and

Search Page fields, and click Next.

b. From the Preferences dialog box, check the hyperlink and font

preferences, and click Next.

c. From the History and Favorites dialog box, use the check boxes to enable

Browser cache and favorites option, and click Next.

d. If you plan to access the Internet through a proxy server, select the

following from the Proxy dialog box:

1) Check Use proxy server, enter the name and port number.

2) (Optional) Check Bypass proxy server if using the web browser for

Intranet use.

3) Click Next.

v Select No, to Finish the WBT Setup Wizard and prohibit a web connection.

| | | |

| | | | | |

5. To set up a printer: a. From the Local Printer Setup dialog box, select Yes and click Next.

You must have a printer port available to select a printer.

b. From the Printer Port dialog box, choose the port you want the printer to

use and click Next.

c. From the Select Printer Model dialog box, enter the following:

1) Choose a manufacturer from the Manufacturers list box.

2) Choose a printer model from the Printers list box.

3) Click Next.

d. From the Name Your Printer dialog box, type in a friendly name (for

example MyPrinter) for the printer and click Next.

| |

| | | | | |

Note: Some programs do not support server and printer name

combinations of more than 31 characters.

e. From the Set Default Printer dialog box, select one of the following:

v Select Yes to set the printer as your default printer. v Select No to choose another printer as your default printer.

f. From the Configure Another Printer? dialog box, select one of the following:

v Select Yes to configure another printer and click Next. v Select No to continue with the WBT Setup Wizard.

6. To configure a Remote Device Administrator server: a. From the Discover Server dialog box, enter the Server URL using the

following format:

http://rdaservername/rda/hereiam.asp

http is the transfer protocol. rdaservername is the name or IP address of your server that is

running the Remote Device Administrator.

rda is the server http directory where the Remote Device

Administrator ASP files are installed.

hereiam.asp is the filename of the software program.

b. Click Next.

Note: If you do not intend to use RDA, leave the field blank and click Next.

For more information on RDA, see “Managing your thin client remotely” on page 47.

7. Click Finish to apply your settings. Your NetVista thin client automatically restarts.

8. If you choose a resolution other than the default a Display Test dialog box will appear. Select one of the following options:

v Select Pass to keep your desktop area settings. The Terminal Connection

Manager window appears.

v Select Fail to change desktop area settings.

Note: Selecting Fail or no response within 15 seconds will automatically

restart and reset your NetVista thin client to default video settings. The Terminal Connection Manager window appears.

10 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

From the Terminal Connection Manager window, you can change any information that you entered in the Setup Wizard. Refer to “Setting the terminal properties” for information. You can also create a connection to your terminal server. Refer to “Creating a Terminal Server Connection” on page 21 for information.

Setting the terminal properties

Use the Terminal Properties window to set the terminal properties for your NetVista thin client.

Follow these steps to set the terminal properties for your NetVista thin client:

1. From the Terminal Connection Manager window, press F2 to open the Terminal

Properties window. If you have enabled the security feature, you will be prompted to enter your

password that you set on the Security tab. Otherwise the Terminal Properties window appears and displays the property tabs.

2. Select a property tab.

To work with each property tab, see “Working with the terminal property tabs” for more information.

v Click OK to save your changes, and close the Terminal Properties window.

You may be prompted to restart your NetVista thin client to apply the configuration changes that you saved.

v Click X to close the Terminal Properties window without saving your

changes.

After the Terminal Properties window closes, the Terminal Connection Manager window appears.

| | | | |

From the Terminal Connection Manager window, you can create a connection to your terminal server, change your password, and log on and off as a new user. Refer to “Creating a Terminal Server Connection” on page 21 for information on creating a connection and“User Accounts tab” on page 19 for information on user configurations.

Working with the terminal property tabs

| | |

This section provides information on the property tabs in the Terminal Properties window that allow Administrators to create and edit individual configurations for specific users or groups of users.

General tab

The General tab includes company and product information. You can reset the terminal settings to the original factory defaults on this tab.

Attention: Resetting your NetVista thin client to the factory-default property settings completely erases all of your previously configured terminal settings and terminal server connections. Ensure that you notify your technical support before you reset your NetVista thin client.

Follow these steps to reset the terminal settings:

1. Select Reset the terminal to factory-default property settings.

2. Click Yes to reset your NetVista thin client.

Configuring your thin client 11

Input tab

You can configure your keyboard settings for a particular language or locale on the Input tab. You can also adjust the character repeat for your keyboard on this tab.

Follow these steps to configure your keyboard for a particular language or locale:

1. Select a locale from the pull-down menu.

2. Click OK to save your changes, and close the Terminal Properties window.

Notes:

1. To successfully enable your keyboard for a particular language or locale, you must also configure your terminal server for the same language or locale. Refer to the documentation for your terminal server for information.

2. If you work with emulators, you must also configure your emulator software for the same language or locale. See the FutureSoft Terminal Emulation Client help files for more information. Refer to “Viewing the TEC help files” on page 25 for information on how to view the help files.

Follow these steps to adjust the character repeat for your keyboard:

1. To adjust the repeat delay, move the bar from long to short.

2. To adjust the repeat rate, move the bar from slow to fast.

3. Click OK to save your changes and close the Terminal Properties window.

Display tab

You can set the desktop area and refresh frequency for your monitor on the Display tab. You can also perform the following tasks on this tab:

v Enable a screen saver for your NetVista thin client v Configure a power down delay for your monitor

Follow these steps to set the desktop area and refresh frequency for your monitor:

1. Select a value for Desktop Area and Refresh Frequency from the pull-down menu.

To test if your selection works properly with your monitor, follow these steps:

a. Click Test. b. Click OK to begin the test.

The system will automatically restart and display the video test.

c. From the Display Test dialog box, select one of the following options:

1) Select Pass to keep your desktop area settings. You will be prompted for

a response: a) Click Yes to use the new resolution settings. The Terminal

Connection Manager window appears.

b) Click No to reject the settings. Your system automatically restarts,

when prompted click OK. The Terminal Connection Manager window appears.

2) Select Fail to change desktop area settings.

Selecting Fail or no response within 15 seconds will automatically restart and reset your NetVista thin client to default video settings.

2. Click OK to save your changes.

Follow these steps to enable a screen saver:

1. Select Enable Screen Saver.

12 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

2. Set the number of minutes before launching the screen saver.

3. Click OK to save your changes, and reboot your NetVista thin client.

Follow these steps to configure a power down delay for your monitor:

1. Select Enable Video Power Down.

2. Set the number of minutes before your monitor powers down.

3. Click OK to save your changes, and reboot your NetVista thin client.

Note: The Video Power Down option is only available when the screen saver is

Network tab

You can set the network information for your NetVista thin client on the Network tab.

Follow these steps to set the network information:

1. Select one of the following options:

v Specify an IP address from a DHCP server.

a. Enter a valid terminal name for your NetVista thin client. Valid terminal

The IP address is displayed in the IP assigned by DCHP Server text box.

v Specify an IP address.

a. Enter the correct values in the required fields. b. Enter a valid terminal name for your NetVista thin client. Valid terminal

c. To configure the network name resolution for your NetVista thin client,

2. Click OK again to save your changes and close the Terminal Properties

window.

3. Select one of the following when prompted to reboot: a. Click Yes to reboot your NetVista thin client. b. Click No to continue.

enabled.

names are restricted to 8 alphanumeric characters.

click Advanced Network.

1) Check either DNS or WINS or both.

2) Enter the correct values in the required fields, and click OK.

If your NetVista thin client obtains its IP address from a DHCP server, you can release the IP address assigned to your NetVista thin client by clicking Renew IP Address. You should renew the IP address of your NetVista thin client if you move it from one subnet to another when you use DHCP.

Web tab

You can set the local Internet Explorer web browser window settings on the Web tab. You can also enable or disable a web browser from this tab.

v If you want to enable a web browser, ensure a check is in the Enable web

v If you want to disable your web browser, uncheck the Enable web connection

To set your web browser settings:

connection checkbox on the Web tab.

checkbox on the Web tab.

Configuring your thin client 13

1. In the Home page text box, enter the URL of your home page.

2. In the Search page text box, enter the URL of your search engine.

3. Check options for Persistent browser cache and Favorites.

4. Click Preferences, set options of your choice, and click OK.

5. Check the Autodial checkbox. a. If you connect to a network over a modem and would like your modem

connection automatically launched when you start the web connection, uncheck the Use Lan checkbox.

b. To use the autodial feature, configure a connection on the Modem tab and

then select that modem connection in the Dialup Information dialog box.

6. If you intend to access the Internet through a proxy server, click Proxy information:

a. Check Access the Internet using proxy server. b. Enter the name and port number. c. (Optional) Check Bypass proxy server if using the web browser for Intranet

use.

d. Click Next.

7. Click OK to save your changes and close the Terminal Properties window.

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Printers tab

You can add, delete or modify the properties of any printers you have configured on the Printers tab.

If you have already configured a printer, it will appear in the printer list box by the port, friendly name and model name. Both default and non-default printers will be listed in the Printers list box.

Select one of the following to add or delete a printer: v To add a new printer:

Note: You must have an open port available for this procedure. If you do not,

delete a configuration to free up a port.

1. Select on an available port.

2. Click Add.

3. Type a new name in the Friendly Name text box.

4. Select a manufacturer in the Manufacturer list box.

5. Select a printer in the Printer list box.

6. Click the Default Printer check box to set it as the default printer.

7. Click OK.

v To delete a printer:

1. Select the printer from the Printer list box you want to delete.

2. Click Delete.

3. From the Verification dialog box, click Yes.

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To modify the properties of a printer:

1. Select the port of the printer you want to modify.

2. Click Properties.

3. From the Properties dialog box:

14 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

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v Type a new name in the Friendly Name text box. v Select a manufacturer in the Manufacturer list box. v Select a printer in the Printer list box. v Check the Default Printer check box to assign or remove the printer as the

default printer.

4. Click OK.

System tab

You can find memory, build version and system information for your NetVista thin client on the System tab. You can also perform the following tasks on this tab:

v Update the memory statistics for your NetVista thin client v Configure global ICA client settings

Follow these steps to update the memory statistics for your NetVista thin client:

1. From the Memory Statistics box, click Update.

2. Click OK to close the Terminal Properties window.

Follow these steps to configure the global characteristics and settings for your ICA client connections:

1. From the ICA Client Configuration box, click Configure.

2. Configure the global ICA settings using the Global ICA Client Settings tabs.

v Use the Hotkeys tab to establish shortcut keystrokes of your choice. v Use the Preference tab to set the options of your choice by entering in the

required information in the available text fields.

v Use the Server location tab to list your Network TCP/IP addresses and

Server groups.

v Use the Firewall tab to connect to Socks proxy or choose an alternate proxy

address.

3. Click OK to save your changes and close the window.

4. Click OK to save your changes, and close the Terminal Properties window.

Modem tab

You can add, remove, configure and manage modem connections for a NetVista thin client on the Modem tab. You can also dial a modem connection from this tab.

Note: If text does not echo while using the Terminal window to dial or configure a

Select one of the following options to add or remove a modem connection: v To add a new modem connection:

1. Click Add.

2. Enter the new name in the field.

3. Click OK.

The new name will appear in the Connection Name pull-down menu.

v To remove a modem connection:

1. Select the connection name from the Connection Name pull-down menu.

2. Click Delete.

modem, enter in the string ″ATZ″ to perform a software reset. Your input text should now be echoed.

Configuring your thin client 15

Follow these steps to configure a modem connection:

1. Verify that your modem connection port is highlighted in the Serial Port pull-down menu.

2. Select one of the following options: v Select Forced Long Distance, enter the country code, area code, and

telephone number in the available fields.

v Select Forced Local, and enter the telephone number in the available field.

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3. Click Port Settings to edit Terminal settings and Serial Port Preferences. a. To set the Terminal settings, select one of the following:

v Use terminal window before dialing. v Use terminal window after dialing.

You will need to enter your user ID and password when prompted by the Remote Access Server.

v Use manual dial where user enters dial string.

b. You can use the terminal window to enter AT commands and further

configure your modem, select one of the following: v For custom AT commands that are used once, type the AT string into the

Write AT Strong to Modem text box.

v To set AT commands to run every time the modem dials, click AT

Modem Settings.

You can use or alter the default modem settings according to the manufacturers instructions.

c. To set the Connection Preferences, enter the correct values in the required

fields.

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Table 1. Connection Preferences

Connection Preference: Value:

Baud Rate The baud rate that you specify should be

less than or equal to the speed of your

modem. Data Bits The default value is 8 Parity The default value is None. Stop Bits The default value is 1

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d. Click OK to apply your settings.

4. Enter your User ID, Password, and Domain name in the available fields.

5. Click Save to apply your settings.

6. Click Dial to establish the modem connection.

The status of your connection is displayed at the bottom of the window in the Status field bar. When ’connected’ is displayed in this bar, click OK to return to the Terminal Connection Manager window.

To disconnect your modem connection, return to the Modem tab and click Hang-up.

To configure a modem connection to a server, attach a USB cable to a serial converter on your NetVista thin client and serial modem.

For more information on working with the Modem tab and a list of supported converters:

16 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

1. Access the following URL from your browser:

2. Click NetVista.

3. Click NetVista thin client.

4. In the left frame, and under the Technical Information section, click Hot News.

5. Click NetVista N2200w (8363Wxx) - Service packs.

6. Select the appropriate Service Pack information.

Update tab

You can set both software update and discovery device settings on the Update tab. Your technical support sets the software update settings during the initial configuration of a NetVista thin client on this tab. Your technical support must authorize any changes to the existing update configuration.

Note: If you plan to update software or set the discovery device of your NetVista

To set your NetVista thin client:

1. Click Configure on the Update tab.

2. Select the Scheduling tab to have your system regularly check for updates. a. Choose the update frequency preference

http://www.ibm.com/pc/support

thin client, read “Updating your software” on page 43 to obtain detailed information on setting up your update and RDA servers and configuring your update settings.

v Not at Boot v All Boots v Only at Next Boot

Note: Only at Next Boot will be automatically reset to Not at Boot after

your NetVista thin client restarts.

b. Click Add to apply the new schedule settings.

3. Select the CE Update tab to set the URL information for the update server: a. Enter the URL in the Update URL field

The following URL guidelines apply:

v Use HTTP or FTP as the transfer protocol. v Use the IP address or the server name of your update server. v Specify the update server directory that contains the software update. v Specify the filename of the software update.

For example:

http://d.d.d.d/wbt_update/httpibm2.bud

http is the transfer protocol. d.d.d.d is the IP address of your update server. wbt_update is the update server directory that contains the files

for the software update.

httpibm2.bud is the filename of the software update.

b. Select one of the following:

Configuring your thin client 17

1) Click Save to save your settings.

2) Click Update Now to begin the update of the software.

Your NetVista thin client performs the software updates and automatically restarts the system.

4. Select the DeviceInfo tab to specify the discovery information sent to the server

when your system reboots. a. Enter the Server URL in the text box using the following format:

http://rdaservername/rda/hereiam.asp

http is the transfer protocol. rdaservername is the name or IP address of your server that is

running the Remote Device Administrator.

rda is the server http directory where the Remote Device

Administrator ASP files are installed.

hereiam.asp is the filename of the software program.

b. Check the appropriate checkboxes for the type of information you want sent

to the server.

c. Select one of the following:

1) Click Save to save your settings.

2) Click Discover to immediately send the information to the server.

Note: Your RDA server does not need to be the same server as the update

server.

5. Click OK to save your changes, and click OK again to close the Terminal

Properties window.

CAUTION: To avoid damaging the software on your NetVista thin client, do not power off during a software update.

If your NetVista thin client experiences any power interruption during the software update, the software on your NetVista thin client may become damaged. You may also experience a power lock in which you cannot shut down your NetVista. Contact IBM Service and Support, and refer to “Appendix E. Recovering the boot block image” on page 69 for information on how to recover the software on your NetVista thin client.

Security tab

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You can enable security settings for a NetVista thin client configuration on the Security tab.

Note: When you set the password from the Security tab, you are setting the

password for the device rather than a user account.

Refer to “User Accounts tab” on page 19 for more information.

The following terminal restrictions take effect when you enable security settings: v The Configure tab does not appear on the Terminal Connection Manager

window. You cannot create, delete, or edit terminal server connections without the

Configure tab. To display the Configure tab, you must disable security settings.

v You must enter a valid password to open the Terminal Properties window.

18 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Unauthorized users cannot open the Terminal Properties window and change the terminal configuration without entering a valid password.

v The password that you set in the Security tab protects access to the Terminal

Properties window and NS Boot (Firmware). This password is registered in both of these locations. Disabling the password removes it from both locations.

You use the same password to gain access to the Configuration of NS Boot.

Follow these steps to enable security settings for your NetVista thin client:

1. On the Security tab, select Enable Security.

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2. Click Change Password. From the Uninitialized Password dialog box click OK.

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User Accounts tab

Note: A valid password must have 3 to 25 characters.

3. From the Change Password dialog box, enter a valid password in the required fields, and click OK.

4. Click OK to save your changes, and close the Terminal Properties window.

To disable security settings, clear the Enable Security checkbox. You will not be prompted to enter a new password if you re-enable your password after disabling it.

You can change your password, or edit your connections for your NetVista thin client on the User Accounts tab. This tab contains the Logout button which allows you to log off and on again as a different user.

The Administrator can use the User Accounts tab to:

v Enable or disable user accounts v Create new user accounts v Modify user accounts v To enable or disable user account settings:

Click User Accounts Enable/Disable. User Accounts Enable/Disable is a toggle button. If User Accounts is already

enabled the button will read ’User Accounts Disabled’. If the User Accounts has been disabled then the button will read ’User Accounts Enabled’.

v To create new user accounts:

1. From the User Accounts tab, click Add.

2. In the User Name text box, type in the name of the new user.

3. In the Password text box, type in a password for the new user.

4. Choose the type of account the user will have. By default, User Account is

chosen and all privileges are unchecked.

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Note: The Admin Account allows a user to add, enable or disable User

Accounts.

5. Choose the privileges you want to assign the user by selecting the

appropriate checkboxes. Refer to Table 2 on page 20 for more information on privileges.

6. Click OK.

7. In the Confirm Password dialog box, retype the password you have

assigned the user and click OK.

Configuring your thin client 19

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8. In the Edit Connections dialog box, click on a connection in the User

Connection List.

9. Click OK.

10. Click OK again to return to the Terminal Connection Manager window.

v To modify user accounts:

1. Highlight the user you want to modify in the User Information list box, by

using one of the following methods:

– Type the name of the user in the text box and click Select. – Click Prev or Next until the name you want appears in the User

Information list box.

2. Click Modify. a. To modify the password, type a new password in the Password dialog

box.

b. Have the Administrator choose the privileges to assign to the user.

Refer to Table 2 for more information on privileges.

c. Click Edit Connections. d. From the Edit Connections dialog box, move a connection by performing

the following: – click the right to left button to move a connection from the User

Connection List to the Active Connection List.

– click the left to right button to move a connection from the Active

Connection List to the User Connection List.

– Click OK when you have finished moving the connections.

3. Click OK once more.

4. In the Confirm Password dialog box, retype the password you have assigned

the user and click OK.

5. Click OK to return to the Terminal Connection Manager window.

v To delete user accounts:

1. Highlight the user you want to modify from the User Information list box by using one of the following methods:

– Type the name of the user in the text box, and click Select. – Click Prev or Next until the name you want appears in the User

Information list box.

2. Click Delete.

3. Click Yes when prompted.

4. Click OK to return to the Terminal Connection Manager window.

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Table 2. User Accounts Options

Privileges Description

Enable Registry Reset Allows the user to reset the registry.

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Enable ICA Client Configuration Allows the user to configure ICA Client

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Enable Network Tab Allows the user to view the Network page

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Modify Network Settings Allows the user to edit network settings for

20 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Note: Resetting the registry completely

erases any changes made to the configuration.

connections.

in the Terminal Properties window.

the user’s devices.

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Table 2. User Accounts Options (continued)

Privileges Description

Enable Modem Tab Allows the user to view the modem page in

the Terminal Properties window.

Modify Modem Settings Allows the user to edit modem settings for

the user’s device.

Modify Web Settings Allows the user to access and edit the Web

settings for the user’s device.

Export tab

You can set the export settings for your NetVista thin client configuration on the Export tab. You can export the terminal configuration for one NetVista thin client to a file that is saved on a configuration server on this tab.

Your technical support sets the terminal configuration export settings on the Export tab during the initial configuration of your NetVista thin client. Ensure that you notify your technical support before you change any existing export configuration.

Note: If you plan to configure multiple NetVista thin clients automatically, read

“Configuring multiple thin clients” on page 27 to obtain detailed information on setting up your configuration server and configuring your export and update settings.

Follow these steps to set your export settings:

1. Enter the URL of the configuration server and directory in the Export

Configuration URL box.

The following URL guidelines apply:

v Use FTP as the transfer protocol. v Use either the IP address or the server name of your update server. v Specify the configuration server directory where you need to store the export

file.

For example:

ftp://d.d.d.d/wbt_config

ftp is the transfer protocol. d.d.d.d is the IP address of your configuration server. wbt_config is the configuration server directory

where you need to store the Saveconfig.reg file.

2. Click OK to save your changes, and close the Terminal Properties window.

Creating a Terminal Server Connection

To access applications on your terminal server, you need to create a terminal server connection from your NetVista thin client. From the Terminal Connection Manager window, you can create a terminal server connection and use this connection to access applications from your terminal server.

Follow these steps to create a terminal server connection:

Configuring your thin client 21

1. Close all active terminal server connections. Refer to “Disconnecting from a

terminal server” on page 34 for more information.

2. From the Terminal Connection Manager window, select the Configure tab, and

click Add.

3. Select the type of connection from the pull-down menu, and click OK.

v If you select Citrix ICA Client, refer to “Creating an ICA connection” for

more information.

v If you select Microsoft Remote Desktop Client, refer to “Creating an RDP

connection” on page 23 for more information.

v If you select FutureSoft Terminal Emulation Client, refer to “Creating a TEC

connection” on page 23 for more information.

The Terminal Connection Manager window lists the new connection on both the Connections tab and the Configure tab.

Creating an ICA connection

Follow these steps to create an ICA connection:

1. From the Specify Connection Type dialog box, select one the following options:

v Select Network Connection to make a network connection, and click Next.

a. To connect to a server, click Citrix Server. To connect to a published

application, click Published Application.

b. Enter the name of the server or published application in the box. c. Click Refresh to update your settings. d. Click Next.

Use Server location if you want to change the location of your server.

v Select Dial-In Connection to make a dial-in connection, and click Next.

a. From the Dial-In Devices dialog box, enter the correct values in the

required fields.

b. Click Next.

Note: ICA Dial-In connections are not supported in NetVista thin clients.

You can have a remote dialup connection with ICA. Choose Network as the method of connection and enter appropriate information when prompted.

2. Enter a name for the new ICA connection, and click Next.

3. To start an application after you connect, enter the correct values in the

required fields, and then click Next. If you do not plan to start an application after you connect, leave the fields blank, and click Next.

4. To enable automatic logon for the new ICA connection, enter the correct values

for the required fields, and then click Next. If you do not plan to enable automatic logon, leave the fields blank, and click Next.

5. Select the window colors for your connection window.

6. To enable printing, data compression, or sound for your connection, select these

options, and then click Next.

7. To configure a SOCKS proxy server, select Connect via SOCKS proxy, and

enter the correct values in the required fields.

8. Click Finish to save your ICA connection.

The Terminal Connection Manager window lists the new ICA connection on both the Connections tab and the Configure tab.

22 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

To connect to a terminal server through an ICA connection, see “Connecting to a terminal server” on page 34 for information.

To edit an ICA connection, see “Editing an ICA connection” on page 35 for information.

Creating an RDP connection

Follow these steps to create an RDP connection:

1. From the WTS Connection Wizard dialog box, enter a name for the new

connection and either the network name or IP address of the terminal server, and click Next.

If you plan to use this connection across a slow network connection, check the Low Speed Connection checkbox.

2. To enable automatic logon for the new connection, check the Automatic Logon

checkbox, enter the correct values for the required fields, and then click Next.If you do not plan to enable automatic logon, leave the fields blank, and click Next.

If you intend to export configurations which include RDP connections featuring auto-login, refer to “Installing the exported configuration to multiple thin clients” on page 30.

3. Select the display interface for the new connection, and click Next.

Your selection determines the display interface that runs when you connect and logon to your terminal server. You have the following options:

v Desktop

The terminal server desktop displays when you connect and logon successfully to your terminal server.

v Application file name

A specific application automatically runs and displays its graphical user interface when you connect and logon successfully to your terminal server.

You can also choose to specify a working directory for the application.

4. Click Finish to save your new terminal server connection.

The Terminal Connection Manager window lists the new RDP connection on both the Connections tab and the Configure tab.

To connect to a terminal server through an RDP connection, see “Connecting to a terminal server” on page 34 for information.

To edit an RDP connection, see “Editing an RDP connection” on page 35 for information.

Creating a TEC connection

Follow these steps to create a terminal emulation client connection:

1. From the Create New Connection dialog box, enter a name for your new

connection.

2. Select one of the following options, and click OK:

v Store configuration locally on the terminal. The Session Properties dialog box

appears displaying the connection tabs.

v Download configuration from the web server, enter the URL of your web

server when requested. No connection tabs will be displayed.

3. Click a tab to set your configuration information.

Configuring your thin client 23

Table 3 identifies the tasks that you can configure on each tab.

Table 3. TEC Connection tabs

Tabs Configuration Tasks

Connectors

Emulations

Display The default configuration parameters on this tab may be appropriate for

a. Double-click the name of the Telnet connector to display the Telnet

Properties dialog box.

b. Select the host name or host IP address to which you want to connect

from the Host Address pull-down menu, or enter the host name or host IP address in the box.

c. Click OK to save your changes, and close the Telnet Properties dialog

box.

a. Select an emulation type from the Emulations scroll list. b. Click Properties to view or set the configuration parameters for the

selected emulation type. For more information on setting the configuration parameters, see the

FutureSoft Terminal Emulation Client help files. Refer to “Viewing the TEC help files” on page 25 for information on how to view these help files.

c. Click OK to save your changes, and close the Emulation Properties

dialog box.

most TEC sessions.

For more information on setting the configuration parameters on this tab, see the FutureSoft Terminal Emulation Client help files. Refer to “Viewing the TEC help files” on page 25 for information on how to view these help files.

Click OK to save your changes, and close the Session Properties dialog box.

General The default configuration parameters on this tab may be appropriate for

most TEC sessions.

Click OK to save your changes, and close the Session Properties dialog box.

Left Mouse Button

The default configuration parameters on this tab may be appropriate for most TEC sessions.

Click OK to save your changes, and close the Session Properties dialog box.

4. Close the Create New Connection dialog box.

The Terminal Connection Manager window lists the new TEC connection on both the Connections tab and the Configure tab.

24 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

For detailed information on configuring the TEC connection, refer to the FutureSoft Terminal Emulation Client help files. See “Viewing the TEC help files” for information on how to view these help files.

To connect to a terminal server through a TEC connection, see “Connecting to a terminal server” on page 34 for information.

To edit a TEC connection, see “Editing a TEC connection” on page 36 for information.

Viewing the TEC help files

Table 4 describes the information that you can find in each FutureSoft Terminal Emulation Client help file.

Table 4. FutureSoft Terminal Emulation Client help files

DynaComm Connectivity Series (DCS) Online Reference files

dynace.exe The DCS Online Reference provides the following information:

v Quick-start section for configuring an emulation session v Configuring the telnet connector, and the ANSI, VT420, and Wyse

50/60 emulations

v Detailed reference information for systems administrators

IBM Online Reference files

ibm.exe The IBM Online Reference for DCS provides detailed information on

configuring the IBM terminal emulations (3270, 3270 Print, 5250, and 5250 Print) and supported submodes (TN3270E and TN5250E).

NetPrint Print Server files (optional)

srvcnfg.exe The help file for the optional NetPrint Print Server provides detailed

information on network printing for your NetVista thin client.

You can download these help files onto your terminal server and view them from your NetVista thin client.

Follow these steps to download the help files and view them from your NetVista thin client:

1. From your Windows terminal server desktop, open your internet browser, and

go to the following URL:

http://www.ibm.com/nc/pubs

2. Search for the self-extracting help files described in Table 4.

3. Download these self-extracting help files onto your terminal server.

To make it easier to manage these help files, create a separate directory for them. Ensure that you save these help files in the same directory.

4. Double-click on each self-extracting help file to unzip the file contents into your

directory.

a. Click Unzip to extract the file contents. b. Read the readme.txt for special instructions on moving or saving certain

files.

5. To view a help file from your terminal server, double-click on a .HLP file

(xxxxxx.hlp) to launch it.

Configuring your thin client 25

You can only launch the files with the .HLP filename extension. However, you need to keep the files with the .CNT filename extension in the same directory to view the help files correctly.

6. To view a help file from your NetVista thin client, follow these steps: a. Create an ICA connection or RDP connection to the terminal server that

stores the help files. Refer to “Creating an ICA connection” on page 22 or for information.

b. Launch the ICA connection or RDP connection that you created.

Refer to “Connecting to a terminal server” on page 34 for information.

c. From the Windows desktop, open Windows Explorer to search for your

help files.

d. Double-click on a .HLP file (xxxxxx.hlp) to launch it.

You can only launch the files with the .HLP filename extension. However, you need to keep the files with the .CNT filename extension in the same directory to view the help files correctly.

26 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Configuring multiple thin clients

After you complete the configuration for a single NetVista thin client (see “Configuring your thin client” on page 9), you can use this base terminal configuration to configure your other NetVista thin clients. You can capture and export the base terminal configuration to a server, and then install this configuration to multiple NetVista thin clients.

This section provides information on the following configuration tasks:

v Setting up your configuration server v Exporting the base terminal configuration v Creating a registry update file v Installing the exported configuration to multiple thin clients v Updating with RDP auto-login

These configuration tasks enable you to set uniform terminal property settings and terminal server connections for your NetVista thin clients. You can perform these configuration tasks to control and manage the terminal configuration of multiple NetVista thin clients.

Setting up your configuration server

To configure multiple NetVista thin clients, you need to set up a configuration server. Your configuration server can be the same server as your update server. Additionally, your configuration server must meet the following requirements:

v To import the base terminal configuration from your base NetVista thin client,

and to update multiple NetVista thin clients with this base terminal configuration, your configuration server must be accessible by your NetVista thin clients through a high-speed TCP/IP connection (for example, a LAN).

v To import the base terminal configuration from your base NetVista thin client,

you must configure FTP on your configuration server. Additionally, your configuration server must allow anonymous FTP write access.

v To store the base terminal configuration onto your configuration server, you

need to create a new directory on your configuration server (IBM recommends [drive]:\wbt_config). FTP should be able to access this directory.

Exporting the base terminal configuration

After you set up your configuration server, you can export the base terminal configuration of one NetVista thin client to your configuration server.

Important

Before you export a base terminal configuration, verify the system build of your base NetVista thin client. You can only export the base terminal configuration to other NetVista thin clients that have the same system build. You can find the system build of your NetVista thin client in the Build Version Information box on the System tab.

Follow these steps to export the base terminal configuration:

1. Close all active terminal server connections. Refer to “Disconnecting from a terminal server” on page 34 for more information.

2. From the Terminal Connection Manager window, press F2 to access the Terminal Properties window.

3. From the Terminal Properties window, click the Export tab.

4. Enter the URL of the configuration server and directory in the WBT Update

URL box. The following URL guidelines apply:

v Use FTP as the transfer protocol. v Use either the IP address or the server name of your update server. v Specify the configuration server directory where you need to store the export

file.

For example:

ftp://d.d.d.d/wbt_config

ftp is the transfer protocol. d.d.d.d is the IP address of your configuration server. wbt_config is the configuration server directory

where you need to store the export file, Saveconfig.reg.

5. Click Export Now. Your NetVista thin client exports your terminal configuration into an export

file, Saveconfig.reg, that is saved on the configuration server. If you have TEC connections, your NetVista thin client also saves an .SES file for each TEC connection onto your configuration server.

For example, if your base NetVista thin client has three TEC connections when you exported its terminal configuration, your configuration server directory should list three .SES files, in addition to the Saveconfig.reg file. If you did not export any TEC connections, your configuration server directory should not list any .SES files.

6. Verify that the Saveconfig.reg file and the correct number of .SES files (1 per Emulation) is saved on your configuration server.

7. Click OK on the dialog box that appears.

Attention: Each time you export your terminal configuration on your

configuration server directory, your NetVista thin client overwrites any existing Saveconfig.reg file. IBM recommends that you set up and specify a different directory each time you plan to export a base terminal configuration. Depending on your work, area, or network requirements, you can save different base terminal configurations for different groups of users in your organization.

28 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Creating a registry update file

Important

When updating an OS image or downloading a configuration, the update file type you use is dependent on your version of the NetVista thin client.

v For version 1.1 or earlier, use .XML files. v For version 2.0 or later use .BUD files.

Information on Service Packs 1.0 and 2.0 are available at the following URL:

If you are upgrading from a previous version to the Service Pack 3.0 version, you will need to use the .XML files at the initial upgrade. After the initial upgrade use .BUD files.

Use Update Designer to create, edit and publish .BUD files where clients can access them from a URL or network location. You need to use Update Designer to create the .BUD files and to run an update. The CE Remote Updater uses the .BUD file. Refer to “Using the Update Designer” on page 43 and the ″Update Designer″ User Manual. See “Related information” on page vii.

The registry update file (.BUD) contains program code for the automatic configuration of your NetVista thin client.

http://www.ibm.com/nc/pubs

Follow these steps to create a new registry update file:

1. Export your configuration. Refer to “Exporting the base terminal configuration”

on page 27 for more details.

2. Open Update Designer on the server with the export files. a. On the Update Designer menu bar click File, and then click New. b. Type a name for your new file, and click Save.

Note: When you create a new .BUD file, there is a value for the attribute ID

that is created using the date and time. To view, click on the top of the tree in the upper left hand pane. If you are using an existing .BUD file saved with a new name, be sure to increment this attribute ID value or else the terminal will not update.

3. In Windows NT

Explorer:

a. Browse to the FTP directory that contains your exported files and click OK. b. Browse to the location of Saveconfig.reg. c. Drag the Saveconfig.reg file from its location to the Registry directory in the

Update Designer window.

For more information about Saveconfig.reg refer to “Exporting the base terminal configuration” on page 27.

4. Drag and drop each file that is associated with the TEC connection to the CopyFiles icon in the Update Designer window.

Note: TEC sessions are associated with .SES files, but may also reference

.KBM/.TRF/.ACM/.HOT files from your export.

5. Drag the password.cfg to the CopyFiles icon in the Update Designer window.

Configuring multiple thin clients 29

Refer to “Updating with RDP auto-login” on page 32.

6. Set the CopyFiles source and destination.

The file list field within Update Designer (upper right window panel) displays the files included in your update. Set the source and destination for these files as follows:

a. Select the first file. b. In the lower right pane, click the Value field on the left of the Source

Attribute, and click again.

Note: You must click slowly on the Value field twice.

c. Replace the path with the URL path to the web server, where you copied

the .SES and password.cfg, and Enter:

http://myservername/update

http is the transfer protocol. myservername is the root directory of your Microsoft Internet

Information Services (IIS) web server. update is the name of the update directory within the root directory

d. In the lower right pane, click the Value field on the left of the Destination

Attribute, and click again.

Note: You must click slowly on the Value field twice.

e. Type \HardDisk3 for the Destination Attribute. f. Repeat a through e for all files in the upper right panel of the Update

Designer window.

7. Click File, and then click Save

8. Exit the Update Designer.

9. Copy the update file (.BUD) and all other required files, those in the CopyFiles

section, to your update server location.

You have now created an update on your update server.

Installing the exported configuration to multiple thin clients

After you verify the required information in the registry update file, you can automatically configure your NetVista thin clients. You can install the base terminal configuration that you previously exported onto your configuration server to multiple NetVista thin clients in your organization.

Important

Before you install the base terminal configuration to your target NetVista thin clients, verify that the system build of your target NetVista thin clients is the same as the system build of the base NetVista thin client. You can only install the base terminal configuration to your target NetVista thin clients if they have the same system build as the base NetVista thin client. You can find the system build of your NetVista thin client in the Build Version Information box on the System tab.

30 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Note: When you install the exported configuration, the settings will be merged

into the current configuration on the device. If you want your configuration settings to match the device from which they were exported, it is necessary that you first reset your device to its factory settings, or delete any existing connections.

v Reset your NetVista thin client to the factory-default property settings, if you

want to clear your previous settings. Then follow these steps to install configurations to NetVista multiple thin clients: Refer to “General tab” on page 11 for more information

v If you want to append, your previous settings then follow these steps to install

configurations to NetVista multiple thin clients:

1. From the Terminal Connection Manager window, press F2 to access the Terminal Properties window.

2. From the Terminal Properties window, click the Update tab, then click

Configure

3. Select the Scheduling tab to have your system regularly check for updates. a. Choose the update frequency preference:

v Not at Boot v All Boots v Only at Next Boot

b. Click Add to apply the new schedule settings.

4. Select the CE Update tab to set the URL information for the update server: a. Enter the URL in the Update URL field

Note: Unless your update server information changes, you only need to

enter this URL information during the initial configuration of your NetVista thin client.

The following URL guidelines apply:

For example:

http://d.d.d.d/wbt_update/httpibm2.bud

http is the transfer protocol. d.d.d.d is the IP address of your update server. wbt_update is the update server directory that contains the files

for the software update.

httpibm2.bud is the filename of the software update.

b. Click Update Now to begin the update of the software.

Your NetVista thin client updates its terminal configuration and restarts using the configuration that you previously exported.

Configuring multiple thin clients 31

Updating with RDP auto-login

In Service Pack 1.1 and later, there is a method for the Administrator to provide passwords for RDP connections which utilize auto-login that will be copied from one thin client to another.

The Administrator performs the following steps to copy RDP connections with auto-login:

1. Export the original configuration to the server. See “Exporting the base terminal

configuration” on page 27 for more information.

2. Create a password file: a. Encode the password file with the utility enc_password.exe. b. Include the output of the enc_password utility (named password.cfg) in a

.BUD file.

The administrator needs to do the RDP auto-login if the connections with which they are exporting and sending through an update have an RDP connection with auto-login configured.

v Create a text file with the connection names and the passwords.

For example:

[RDPconnectionnameA] "mypassword"

[RDPconnectnameB] "passwordB"

[RDPconnectnameC] "passwordC"

| |

| | |

v Encode the passwords with the provided enc_password utility and place the

password.cfg in a shared directory.

v Add the encoded password file (must be named password.cfg) to the

CopyFiles section of the .BUD file and set Destination Attribute to \HardDisk3\.

When the client receives the configuration and the encoded password file, the RDP auto-login passwords will be matched to the connection name and re-encrypted into the registry of the client machine.

For more information on working with .BUD files refer to “Creating a registry update file” on page 29.

32 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Working with the Terminal Connection Manager

The Terminal Connection Manager window appears after you power on your NetVista thin client.

You work with the Connection tab and the Configure tab on the Terminal Connection Manager window. Table 5 identifies the tasks that you can do on each tab.

Table 5. Terminal Connection Manager tabs

Connections tab Configure tab

Web Connection

Your NetVista thin client includes a local Internet Explorer web browser with integrated Media Player. The Web connection is displayed on the Connection tab of the Terminal Connection Manager window.

Note: If you did not setup a web connection in the WBT Setup Wizard, then you

Follow these steps to connect to the Internet:

1. From the Terminal Connection Manager window, click the Connection tab.

2. Select Web connection, and click Connect.

To disconnect from the Internet, click the X at the top right corner of the browser window.

v Connect to a terminal server. v Disconnect from a terminal server. v View all existing terminal server

connections.

v View terminal server connections that are

active.

v Add a terminal server connection. v Edit a terminal server connection. v Delete a terminal server connection. v Set a terminal server connection to run at

startup.

will have to enable the web connection on the Web tab in the Terminal Properties window.

Configuring the browser window

You can configure options for the browser window in one of three ways:

v Using the WBT Setup Wizard v Accessing the web tab in the Terminal Properties window v Within the browser window

NetVista thin client web capability provides basic configuring options within the browser window.

To configure from within the browser window, click View from the menu bar and select Internet Options:

Select the following Internet options:

1. Enter the URL for the Start page, which is the home page of your choice.

2. Enter the URL for the Search page, which is the search engine of your choice.

3. Enter cache size in kilobytes (kb).

4. Check the Autodial box.

If you connect to a network over a modem and would like your modem connection automatically launched when you start the web connection, uncheck the Use Lan box. To use the autodial feature, configure a connection on the Modem tab and then select that modem connection in the Dialup Information dialogue box.

5. If you intend to access the Internet through a proxy server, in the Network field:

a. Check Access the Internet using proxy server box. b. Enter the name and port number. c. Check whether you want to Bypass proxy server for Intranet.

6. Select the options for the Underline links that you want for your browser.

7. Click OK to save your changes and return to the browser window.

Connecting to a terminal server

Follow these steps to connect to a terminal server:

1. From the Terminal Connection Manager window, click the Connection tab.

2. Select an available connection, and click Connect.

3. Enter a valid username and password, and click OK.

Disconnecting from a terminal server

Follow these steps to disconnect from a terminal server:

1. From the Terminal Connection Manager window, click the Connection tab.

2. Select an active connection that you want to disconnect, and click End.

You can also disconnect your terminal server connection by logging off or exiting from the terminal server desktop.

Managing terminal server connections

The Terminal Connection Manager window displays your terminal server connections on the Connection tab. You can have more than one active connection. The status column on the Connections tab indicates which connections are active.

If you have several active connections, you can switch from one connection session to another. Press Ctrl-Alt and either the Up arrow key or Down arrow key to switch between connection sessions. Pressing this combination of keys lets you scroll through the different desktop displays of your active connections.

If you are in a terminal server connection session, you can access the Terminal Connection Manager window by pressing Ctrl-Alt-End. Pressing this combination of keys displays the Terminal Connection Manager window.

Editing a terminal server connection

Follow these steps to edit an existing terminal server connection:

34 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

1. Close all active terminal server connections. Refer to “Disconnecting from a

terminal server” on page 34 for more information.

2. From the Terminal Connection Manager window, click the Configure tab.

3. Select an existing terminal server connection, and click Edit.

v If you select an ICA connection, refer to “Editing an ICA connection” for

more information.

v If you select an RDP connection, refer to “Editing an RDP connection” for

more information.

v If you select an TEC connection, refer to “Editing a TEC connection” on

page 36 for more information.

After you complete editing the connection, the Terminal Connection Manager window lists the connection name on both the Connections tab and the Configure tab.

Editing an ICA connection

Follow these steps to edit an ICA connection:

1. From the Edit Connection Details dialog box, select a tab.

The Edit Connection Details dialog box displays the following tabs. Table 6 identifies the tasks that you can configure on each tab.

Table 6. ICA Connection Tabs

Tabs Configuration Tasks

Server

Application To start an application after you connect, enter the correct values in the

Logon To enable automatic logon, enter the correct values for the required

Window Select the window colors for your connection window. Options To enable printing, data compression, or sound for your connection,

Title Enter a name for the ICA connection Firewall Settings To configure a SOCKS proxy server, select Connect via SOCKS proxy,

a. To connect to a server, click Citrix Server. To connect to a published

application, click Published Application.

b. Select the Citrix server or published application to which you want

to connect from the scroll list, or type the name of the Citrix server or published application in the box.

required fields. If you do not plan to start an application after you connect, leave the fields blank.

fields. If you do not plan to enable automatic logon, leave the fields blank.

select these options.

and enter the correct values in the required fields.

2. Click OK to save your changes.

Editing an RDP connection

Follow these steps to edit an RDP connection:

1. From the Edit Connections window, select a tab.

The Edit Connections window displays the Net Connections tab and the Application tab. Table 7 on page 36 identifies the tasks that you can do on each tab.

Working with the Terminal Connection Manager 35

Table 7. RDP Connection Tabs

Net Connections tab Application tab

v Change a connection name. v Change the server name or IP address of

the terminal server.

v Enable or disable automatic logon.

If you enable automatic logon, you need to enter correct values for the username, password, and domain fields.

v Enable or disable low-speed connection.

2. Click OK to save your changes.

Editing a TEC connection

Follow these steps to edit a TEC connection:

1. From the Edit an Existing Session dialog box, click Properties. The Session Properties dialog box appears and displays the five property tabs.

2. Click a tab to set your configuration information. Table 8 identifies the tasks that you can configure on each tab.

Table 8. TEC Connection tabs

Tabs Configuration Tasks

Connectors

Emulations

Display The default configuration parameters on this tab may be appropriate for

a. Double-click the name of the Telnet connector to display the Telnet

Properties dialog box.

b. Select the host name or host IP address to which you want to connect

from the Host Address pull-down menu, or enter the host name or host IP address in the box.

c. Click OK to save your changes, and close the Telnet Properties dialog

box.

a. Select an emulation type from the Emulations scroll list. b. Click Properties to view or set the configuration parameters for the

selected emulation type. For more information on setting the configuration parameters, see the

FutureSoft Terminal Emulation Client help files. Refer to “Viewing the TEC help files” on page 25 for information on how to view these help files.

c. Click OK to save your changes, and close the Emulation Properties

dialog box.

most TEC sessions.

v Set a connection to open an application or

desktop at startup.

v Change the application filename and

working directory.

Click OK to save your changes, and close the Session Properties dialog box.

36 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Table 8. TEC Connection tabs (continued)

Tabs Configuration Tasks

General The default configuration parameters on this tab may be appropriate for

most TEC sessions.

Click OK to save your changes, and close the Session Properties dialog box.

Left Mouse Button

The default configuration parameters on this tab may be appropriate for most TEC sessions.

Click OK to save your changes, and close the Session Properties dialog box.

3. Click OK to close the Edit an Existing Session dialog box.

After you complete creating the new TEC connection, the Terminal Connection Manager window lists the new TEC connection on both the Connections tab and the Configure tab.

For detailed information on editing a TEC connection, refer to the FutureSoft Terminal Emulation Client help files. See “Viewing the TEC help files” on page 25 for more information.

You can download FutureSoft Terminal Emulation Client help files onto your terminal server and access them from your NetVista thin client. Refer to “Viewing the TEC help files” on page 25 for instructions on how to download the help files and view them from your NetVista thin client.

Exporting a TEC connection

You can export a TEC connection to transfer a session and the following associated files to an FTP server:

v Keyboard map v Hotspots map v Attribute map v Character translation map v Macro file.

Once you export these files to an FTP server, you can easily store them on a web server. You can obtain a TEC session file with identical configuration options from your NetVista thin client by entering the URL of the TEC session file in the appropriate session properties tabs.

Follow these steps to export a TEC connection:

1. From the Edit an Existing Session dialog box, click Export.

The Export Session dialog box appears.

2. Enter the correct values in the required fields, and click Export.

Working with the Terminal Connection Manager 37

3. Click OK to close the Edit an Existing Session dialog box.

For detailed information on exporting a TEC connection, refer to the FutureSoft Terminal Emulation Client help files. See “Viewing the TEC help files” on page 25 for more information.

Setting a startup terminal server connection

Follow these steps to set an existing terminal server connection to run at startup:

1. From the Terminal Connection Manager window, click the Configure tab.

2. Select an existing terminal server connection: a. Click Startup. b. Choose autostart for the connection (must be either autostart or default).

3. Click OK to save your changes.

Deleting a terminal server connection

Follow these steps to edit an existing terminal server connection:

1. From the Terminal Connection Manager window, click the Configure tab.

2. Select an existing terminal server connection, and click Delete.

3. Click Yes to delete the connection.

38 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Printing from your thin client

NetVista thin clients can print from within any active terminal server session. They can print to the following printers:

v A network printer which is a printer that is attached to a print server on a

network

v A local printer which is a printer that is attached to your NetVista thin client

Print jobs can come from any of the following sources: v Applications running on a Windows terminal server through an ICA terminal

server session

v Applications running on a Windows terminal server through an RDP terminal

server session

v Local TEC applications running on your NetVista thin client v Information available through a web connection

Printing to a network printer

ICA and RDP sessions

You can access and run applications that are based on the Windows terminal server through an ICA terminal server connection, or an RDP terminal server connection. When you work with Windows server-based applications through an ICA session or an RDP session, you can print your file by accessing the Print command of your Windows application. Normally, you can access the Print command by clicking the Print icon on your application toolbar, or by accessing Print in the menu bar (usually under the File menu item).

You can send your print jobs to any printers that are defined on your Windows terminal server. These printers can include printers that are attached to the Windows terminal server, or printers that can be reached through the network. Technical support can set up and define printers on your Windows terminal server.

TEC sessions

The NetPrint Print Server help file provides detailed information on network printing for TEC sessions. Refer to “Viewing the TEC help files” on page 25 for more information.

The optional NetPrint Print Server software (NetPrint) provides support for network printing. NetPrint enables printing from within a TEC session to network-defined printers.

NetPrint requires the following software components: v The client software component is in the CompactFlash card that ships with the

NetVista thin client.

v The optional server software component is available separately.

You need this component to enable network printing for your NetVista thin client.

If you have NetPrint, see Table 9 on page 40 to identify the general tasks that your technical support must perform to install and configure NetPrint. Refer to

the NetPrint Print Server help file for detailed instructions.

Table 9. NetPrint Print Server Installation and Configuration

1. Set up a Print Server account on your Windows server, and log onto the Windows

server using the Print Server account.

2. Make network printers accessible to the Print Server account.

3. Install the NetPrint Print Server software on a system that runs either Windows NT 4.0

Server, or Windows NT 4.0, Terminal Server Edition.

4. Ensure that the NetPrint Print Server service is enabled.

5. Specify users or groups that should have access to a network printer in the NetPrint

Print Server account.

6. Configure your NetVista thin client to specify and connect to the Windows NT Server

that runs NetPrint.

Follow these steps to print to a network printer:

1. From the Connect menu, select Print Setup.

2. Select a network printer, and click OK.

3. From the Connect menu, select Print.

Web sessions

You can print from the Internet Explorer web browser window to a network printer that is shared from a windows server. You must enter a netpath which is the path to the shared printer.

Follow these steps to print to a network printer:

1. From the File menu, select Print.

2. Select Network port, and enter the netpath.

3. Click OK.

Printing to a local printer

You can attach a printer to your NetVista thin client through the USB port at the back of the logic unit. Refer to “Connecting your hardware” on page 6 for the diagram showing how to connect USB devices to your NetVista thin client.

ICA session

You can define a local printer for your NetVista thin client by completing a printer configuration in the ICA Client Printer Configuration Application on your Windows terminal server.

Follow these steps to define a local printer:

1. Verify that a printer is attached to your NetVista thin client.

2. From the Windows terminal desktop, select Start–>Programs–>MetaFrame

Tools.

3. Select ICA Client Printer Configuration.

4. Select Printer from the menu, and click New.

The Add ICA Client Printer wizard appears.

5. Complete the Add ICA Client Printer wizard to map an ICA client printer.

| |

6. You can connect your printer by clicking the Connect icon on your application toolbar, or by right clicking and selecting Connect from the drop down menu.

40 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

The status ’connected’ is then displayed in the Printers window.

RDP session (Windows 2000 only)

| | | |

| | | | |

Note: RDP sessions are not supported by Windows NT 4.0 TSE.

Follow these steps to verify that a printer is available for local printing:

1. From the Windows terminal desktop, select Start–>Settings–>Printers.

The Printers window appears. If a printer is attached to your NetVista thin client, the configuration name for

this printer appears as Local WBT Printer/[TERMINAL_NAME]/Session [Number].

For example:

Local WBT Printer/IBMWBT/Session 3

IBMWBT is the terminal name. Session 3 is the session number.

The configuration name of your printer appears automatically if it has been previously defined on the Printer tab in the Terminal Protperty window. If you do not see a printer configuration name for your NetVista thin client, follow these steps to create a printer configuration for your NetVista thin client:

a. Verify that a printer is attached to your NetVista thin client. b. From the Windows terminal desktop, select Start–>Settings–>Printers. c. Double-click the Add Printer icon.

The Add Printer wizard appears.

d. Complete the Add Printer Wizard to create the new printer configuration.

2. Close the Printers window.

TEC session

To direct an IBM remote host to print to a local printer or to a network printer, use the 3270 Print emulation or 5250 Print emulation. Refer to the IBM Online Reference help file for detailed information on configuring a TEC session for a 3270 Print emulation or a 5250 Print emulation. See “Viewing the TEC help files”

on page 25 for more information.

Follow these steps to print to a local printer:

1. From the Connect menu, select Print Setup.

2. Select a local printer, and click OK.

3. From the Connect menu, select Print.

The contents of the session window prints to the local printer.

Web session

Follow these steps to print to a local printer:

1. From the File menu, select Print .

2. Select either PCL inkjet or PCL laser to match your printer setup.

3. Select either COM1 or LPT1 and click OK.

4. Click OK again to save your settings.

The content of the Internet Explorer web browser window prints to the local printer.

Printing from your thin client 41

42 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Updating your software

To take advantage of new functionality from the latest level of software, you need to keep your NetVista thin client software current. Upgrading your NetVista thin client software ensures that your NetVista thin client operates correctly.

This section provides information on the following software update tasks:

v Setting up your update server v Using the Update Designer v Downloading the software update v Running the CE Updater locally v Running the CE Updater remotely v Managing your thin client remotely

Setting up your update server

To perform the software update for your NetVista thin client, you need to set up an update server. Your update server must meet the following requirements:

v To download the software update from the IBM NetVista thin client update web

site, your update server must have reliable access to the internet.

v To store the software update onto your update server, you need to create a new

directory on your update server (IBM recommends [drive]:\wbt_update). HTTP or FTP should be able to access this directory.

v To enable your NetVista thin client to access the software update from your

update server, you must configure your update server as an HTTP server (web server) or FTP server. Additionally for FTP servers, you must configure anonymous FTP access.

Note: Your NetVista thin client currently supports only FTP servers which

implement passive FTPs. Check with the FTP server for the type of FTP implemented.

v The update server must be accessible by your NetVista thin client through a

high-speed TCP/IP connection (for example, a LAN).

Using the Update Designer

Clients running Service Pack 3.0 level software require the Update Designer for updates. Download the Update Designer from the IBM support site, or install Update Designer from the IBM licensed program CD-ROM. This tool creates .BUD files that contain XML directives files. These files hold the instructions for updating clients remotely. Use Updater Designer to create:

v XML directives (that are contained in the .BUD files) v Complex update packages v Initial device configurations for a device or group of devices (distributing

configuration information)

Use this tool to:

v Modify instructions for remote windows CE v Copy payload files to a specified location

v Publish the update file to a URL, FTP site, or network location

Note: When creating .BUD files, follow the example .BUD files that are contained

in the \Client directory of the CD-ROM or in the self-extracting .EXE file as templates. Download the self-extracting .EXE file from the IBM NetVista support site.

If you use the example .BUD files from the CD-ROM, you need to copy the files first to your hard drive before you can view them.

Use the same file attributes as those contained in the examples, with the exception of the file source location. Change the file source location to match the location of your files within your server.

For more detailed information on features and how to use this tool refer to the Update Designer Users Manual available on the IBM licensed program CD-ROM and at the IBM NetVista web site at the following uniform resource locator (URL):

Downloading the software update

You can find the latest information on software updates for your NetVista thin client on the IBM NetVista thin client web site.

http://www.ibm.com/pc/support

Follow these steps to obtain the software update:

1. From your update server, open an internet browser, and go to the following URL:

a. Click NetVista. b. Click NetVista thin client. c. In the left frame, and under the Technical Information section, click Hot

News.

d. Click NetVista N2200w (8363Wxx) - Service packs.

2. Choose the appropriate Service Pack to download.

3. To download the software update onto your update server, follow the

download instructions on the web site. Ensure that you download the software update to the [drive]:\wbt_update

directory.

Running the CE Updater Locally

A software update consists of the following automated tasks:

1. Checking your update server for the latest version of the NetVista thin client software.

2. Comparing the software version on the update server with the software version that is currently installed and running on the NetVista thin client.

3. Downloading and installing the software on the NetVista thin client.

4. Automatically restarting the NetVista thin client with the new level of NetVista

thin client software.

http://www.ibm.com/pc/support

44 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

The NetVista thin client can perform the software update by either running the CE Updater locally or remotely. If you run the CE Updater locally, you can perform software updates automatically or manually.

v To configure your NetVista thin client for an automatic software update, refer to

“Automatic software update” for information.

v To configure your NetVista thin client for a manual software update, refer to

“Manual software update” on page 46 for information.

If you run the CE Updater remotely, you can perform software updates using RDA.

Automatic software update

You can configure your NetVista thin client to automatically check for software updates on your update server at scheduled times.

Follow these steps to configure an automatic software update:

1. Close all active terminal server connections. Refer to “Disconnecting from a

terminal server” on page 34 for more information.

2. From the Terminal Connection Manager window, press F2 to access the

Terminal Properties window.

3. From the Terminal Properties window, click the Update tab and click

Configure.

4. Click the Scheduling tab, select the boot preference:

v Click All reboots if you want your NetVista thin client to check for updates

every time your system is rebooted.

v Click Next reboot for the update to take place the next time your system

reboots.

5. Click Add to apply the schedule.

6. Select the CE Update tab.

v Enter the URL of the update server and directory in the Update URL box:

Unless your update server information changes, you only need to enter this URL information during the initial configuration of your NetVista thin client.

The following URL guidelines apply:

– Use either HTTP or FTP as the transfer protocol. – Use either the IP address or the server name of your update server. – Specify the update server directory that contains the software update. – Specify the filename of the software update.

For example:

http://d.d.d.d/wbt_update/httpibm2.bud

http is the transfer protocol. d.d.d.d is the IP address of your update server. wbt_update is the update server directory

that contains the files for the software update.

httpibm2.bud is the filename of the software update.

7. Click Save to set your NetVista to perform Automatic software updates.

8. Click OK to save your changes, and close the Terminal Properties window.

Updating your software 45

Your NetVista thin client automatically updates your software every time you power on your NetVista thin client.

CAUTION: To avoid damaging the software on your NetVista thin client, do not power off during a software update.

Manual software update

You can configure your NetVista thin client to perform a manual software update for special purposes. For example, you might want to test the software update files on one NetVista thin client before updating all of your NetVista thin clients. In this case, you can perform a manual software update.

Follow these steps to configure an manual software update:

1. Close all active terminal server connections. Refer to “Disconnecting from a terminal server” on page 34 for more information.

2. From the Terminal Connection Manager window, press F2 to access the Terminal Properties window.

3. From the Terminal Properties window, click the Update tab and click Configure.

4. Click the Scheduling tab and select All Boots or Only Next Boot from boot preferences.

Note: To start the software update you must have either All Boots or Only

Next Boot selected.

5. Click Add to apply the schedule.

6. Select the CE Update tab.

v Enter the URL of the update server and directory in the Update URL box:

Unless your update server information changes, you only need to enter this URL information during the initial configuration of your NetVista thin client.

The following URL guidelines apply:

For example:

http://d.d.d.d/wbt_update/httpibm2.bud

http is the transfer protocol. d.d.d.d is the IP address of your update server. wbt_update is the update server directory

that contains the files for the software update.

httpibm2.bud is the filename of the software update.

46 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

7. Click Update Now to start the software update.

Your NetVista thin client restarts, performs the software update and automatically restarts again.

CAUTION: To avoid damaging the software on your NetVista thin client, do not power off during a software update.

Running the CE Updater remotely

If you are managing your NetVista thin client remotely with RDA, you can use RDA to schedule updates remotely for the client . The Remote Device Administrator Update Management screen is used to create an update schedule and location and to apply it to a single or multiple thin clients. See the Remote Device Administrator for use with IBM NetVista N2200w Users Manual from the IBM licensed program CD-ROM for more information on the Update Management screen.

Managing your thin client remotely

Your NetVista thin client supports Remote Device Administrator (RDA). Download RDA from the IBM support site, or install RDA with the IBM licensed program CD-ROM. The RDA software program allows you to remotely update, manage and monitor thin clients and perform administration tasks. You can display and modify the following:

v Thin client information such as configuration. v Client and terminal settings. v Client groups, update schedules. v Client announcements.

Any information that is modified is saved to a database.

To use the RDA, set your NetVista thin client to send out discovery information when booting your system. You can add the URL for the RDA server in one of two ways:

1. Using the “Using the WBT Setup Wizard” on page 9.

2. Using the DeviceInfo tab from the “Update tab” on page 17.

When your system reboots, it will send out the set information to the server. You can use the DeviceInfo tab on the Update tab to determine what information to send to the server.

To view complete client information on the RDA server, click Refresh when viewing the device information.

To set your NetVista thin client refer, to “Update tab” on page 17. Also, see “Automatic software update” on page 45 and “Manual software update” on page 46 for more information on handling RDA.

Updating your software 47

Refer to Remote Device Administrator for use with IBM NetVista N2200w user manual. Both manual and RDA code are available on the IBM licensed program CD-ROM and on the IBM publications site at the following URL:

http://www.ibm.com/pc/support

Refer to “Downloading the software update” on page 44 for detailed information on the download process. See Service Pack 3.0 Installation notes under

Documentation on the IBM NetVista download web site for system prerequisites.

48 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Resolving hardware problems

This section provides information on verifying and resolving hardware problems.

For the NetVista thin client hardware to function properly when connected to a terminal server, ensure that you do the following tasks:

v Configure the terminal server for your NetVista thin client. v Install and configure the appropriate server software on the terminal server.

If you cannot identify a hardware problem, you can request technical service and support by contacting IBM. You need to provide the machine type, model, and serial number of your NetVista thin client.

You can obtain additional service and support information at the following URL:

http://www.ibm.com/pc/support

Click NetVista, and then click NetVista thin client.

Notes:

1. If your NetVista thin client is under warranty or a maintenance contract,

contact IBM Service and Support to obtain the replacement part from the customer-replaceable unit (CRU) list. See “Ordering replacement parts” on page

59. Refer to IBM Network Station Hardware Warranty - Type 8363 and Type 8364 (SA23-2802) for more information.

2. To resolve software errors, follow the instructions on the error message. For

more information, contact IBM Service and Support.

3. Refer to the documentation for your monitor and USB devices for detailed

information on resolving hardware problems that are associated with your monitor and USB devices.

Verifying hardware problems

Table 10 identifies possible hardware problem indications that can occur with your NetVista thin client during its startup sequence (see “Startup sequence” on page 7), or during normal operation.

Table 10. Hardware problem indications

Startup

Checkpoints

Power on X X X Monitor

initialization Keyboard

initialization Welcome screen X X WBT software X

Visible

hardware

failure

LED

indications

(system LED)

Audio beep

sequences

Error codes and

text messages

(NSBxxxx)

If you experience any hardware problem indications, you need to verify that an easily avoidable problem is not causing the hardware problem indication. Record any hardware problem indications and a description of the problem, and then proceed with the instructions below.

These instructions ensure that you start resolving any hardware problems by resetting the power to your hardware.

To determine the cause of NetVista thin client hardware problems, follow these steps to reset the power to your hardware:

1. Power off the NetVista thin client.

2. Unplug the power supply from the electrical outlet.

3. Ensure that you properly connected all devices to the NetVista thin client. See

“Connecting your hardware” on page 6 for more information.

4. Plug the NetVista thin client power supply into a properly grounded, working electrical outlet.

5. Power on the NetVista thin client.

6. Wait for the IBM NetVista thin client screen to appear on your monitor.

v If the IBM NetVista thin client screen appeared, and your NetVista thin client

did not indicate any hardware problems during power-on, you do not have a hardware problem.

v If the NetVista thin client indicates a hardware problem, record any problem

indications and a description of the problem. Consult Table 11 with your hardware problem information.

Table 11. Hardware problem resolution information

Hardware problem indications Where to find information

Visible hardware failure “Visible hardware failure” Audio beep sequences “Audio beep sequences” on page 52 LED indications “LED indications” on page 53 Error codes and text messages “Error codes and text messages” on page 55

Visible hardware failure

You experience visible hardware failure during normal operation when a device that is attached to your logic unit fails to function properly. Visible hardware failure includes the following:

v A device that is attached to your logic unit fails to function at all.

For example:

– Your mouse cursor stops moving. – Your monitor displays a blank screen. – Characters do not display on your monitor when you type.

v A device that is attached to your logic unit does not function properly.

For example:

– Your monitor displays unreadable screens. – Your mouse cursor does not move smoothly. – Some keys on your keyboard do not respond correctly.

50 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

If your NetVista thin client hardware has a visible hardware failure, consult Table 12. Contact your technical support if these steps do not resolve the problem.

Table 12. Visible hardware failure

Symptom What you should do

Logic Unit

The system LED does not light up when you press the white power button to power on the NetVista thin client.

1. Verify that you plugged the power

supply into a working electrical outlet.

2. Verify that the power supply LED

indicates a solid green color.

3. Reset power to the NetVista thin client

by pressing the white power button.

4. If the system LED does not work, any of

the following devices may be defective: v Power supply

Verify that the power supply LED indicates a solid green color.

v Power cable Substitute a properly working device for

a defective device. Repeat the previous steps. See “Appendix A. Replacing hardware parts” on page 59 for more information.

5. If the system LED still does not work,

you may need to replace the NetVista thin client logic unit. See “Appendix A. Replacing hardware parts” on page 59 for more information on replacing your defective mouse.

Keyboard

v Your arrow keys do not respond when

you press them.

v Characters do not display on the monitor

when you type.

Monitor

v Your monitor displays a blank screen. v Your monitor displays unreadable screens.

1. Verify that you connected the keyboard

cable properly to the NetVista thin client.

2. If the problem persists, your keyboard

may be defective. v Substitute a properly working

keyboard, and repeat the previous steps.

v See “Appendix A. Replacing hardware

parts” on page 59 for more information on replacing your defective keyboard.

3. If the keyboard still does not work, you

may need to replace the NetVista thin client logic unit. See “Appendix A. Replacing hardware parts” on page 59 for more information on replacing your defective logic unit.

If the problem persists after you have verified your monitor cable connections, or after you have substituted a properly working monitor, refer to the documentation for your monitor for troubleshooting information.

Resolving hardware problems 51

Table 12. Visible hardware failure (continued)

Symptom What you should do

Mouse

v Your mouse cursor stops moving; your

mouse does not function at all.

v Your mouse cursor does not move

smoothly.

Audio beep sequences

Your NetVista thin client hardware utilizes both audio and visual alerts when reporting hardware problems. In the event of a hardware problem, your NetVista thin client emits audio beeps before your monitor initializes. After your monitor initializes, error codes and text messages appear on the screen (see “Error codes and text messages” on page 55).

1. Verify that you connected the mouse

cable properly to the NetVista thin client keyboard.

2. If the mouse does not work, any of the

following devices may be defective:

v Mouse v Keyboard

Substitute a properly working device for a defective device. Repeat the previous steps. See “Appendix A. Replacing hardware parts” on page 59 for more information.

3. If the mouse still does not work, you

may need to replace the NetVista thin client logic unit. See “Appendix A. Replacing hardware parts” on page 59 for more information on replacing your defective logic unit.

Audio beep sequences can include short beeps, long beeps, and brief silent periods. Table 13 on page 53 defines the possible audio beep sequences that can occur when a hardware problem exists.

To verify that a NetVista thin client hardware problem exists, ensure that you complete the instructions in “Verifying hardware problems” on page 49.

If your NetVista thin client is not functioning properly, and it is emitting audio beep sequences, consult Table 13 on page 53. Contact your technical support if these steps do not resolve the problem.

Notes:

1. These beep sequences are in a numeric format which indicates the sequence of the audio output.

2. Audio beep sequences do not occur after the monitor initializes.

52 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Table 13. Audio beep sequences

Symptom What you should do

The NetVista thin client emits a 1-3-1 beep sequence, and the system LED is flashing amber.

The NetVista thin client emits a 2-3-2 beep sequence, and the system LED is flashing amber.

Memory error

1. Check or replace your memory card. Refer to

“Appendix C. Upgrading memory” on page 65 for instructions.

2. Verify that you properly connected the network

cable to the NetVista thin client network connector.

3. Power on the NetVista thin client.

4. If the problem persists, you may need to replace

the NetVista thin client logic unit. Refer to “Appendix A. Replacing hardware parts” on page 59 for information.

Video memory error

1. Verify that you properly connected the network

cable to the NetVista thin client network port.

2. Power on the NetVista thin client.

3. If the problem persists, you may need to replace

the NetVista thin client logic unit. Refer to “Appendix A. Replacing hardware parts” on page 59 for information.

LED indications

The LED indicators of the following devices maintain a solid green color during normal operation:

v Logic unit (system LED and network status LED) v Power supply v Monitor v Keyboard

The network status LED indicates a solid amber color during normal operation. The network status LED indicates a flashing green color during network activity.

The system LED quickly flashes from amber to green during a normal power-on. The system LED indicates hardware problems in the following ways:

v Flashing green indications v Flashing amber indications v Steady amber indications v Failing to function

To verify that a NetVista thin client hardware problem exists, ensure that you complete the instructions in “Verifying hardware problems” on page 49.

If your NetVista thin client is not functioning properly, and the LED indicators of your NetVista thin client hardware indicate anything other than a solid green color, consult Table 14 on page 54. Contact your technical support if these steps do not resolve the problem.

Resolving hardware problems 53

Table 14. LED indications

Symptom What you should do

The system LED fails to function after power on.

A power interruption during a software update occurs. When you power on the NetVista thin client, the system LED shows a solid green color, or a flashing amber color, and your monitor does not display any screens.

The system LED shows a solid amber color, or a flashing amber color.

The system LED flashes amber once shortly after power off.

System LED

1. Verify that you plugged the power supply into a

working electrical outlet.

2. Verify that the power supply LED indicates a

solid green color.

3. Press the white power button to reset power to

the NetVista thin client.

4. If the system LED does not work, any of the

following devices may be defective: v Power supply

Verify that the power supply LED indicates a solid green color.

v Power cable Substitute a properly working device for a

defective device. Repeat the previous steps. Contact your reseller, or IBM, to request a replacement part (see “Ordering replacement parts” on page 59).

5. If the system LED still does not work, you may

need to replace the NetVista thin client logic unit. Contact your reseller, or IBM, to request a replacement part (see “Ordering replacement parts” on page 59).

The software on your NetVista thin client may be damaged. Contact IBM Service and Support, and refer to “Appendix E. Recovering the boot block image” on page 69 for information on recovering the software on your NetVista thin client.

1. Press the white power button to reset power to

the NetVista thin client.

2. If the system LED still shows a solid amber color,

or a flashing amber color, you may need to replace the NetVista thin client logic unit. Contact your reseller, or IBM, to request a replacement part (see “Ordering replacement parts” on page 59).

Your NetVista thin client hardware automatically enables Wake-On-LAN (WOL). This is not an indication of a hardware problem.

Power Supply LED

54 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Table 14. LED indications (continued)

Symptom What you should do

The power supply LED fails to function after power on.

The monitor LED fails to function after power on.

The monitor LED shows a solid amber color, or a flashing amber color.

1. Verify that you connected the power supply to the

NetVista thin client.

2. Verify that you plugged the power supply into a

working electrical outlet.

3. If the power supply LED does not indicate a solid

green color, any of the following devices may be defective:

v Power supply v Power cable

Substitute a properly working device for a defective device. Repeat the previous steps. Contact your reseller, or IBM, to request a replacement part (see “Ordering replacement parts” on page 59).

Monitor LED

If the problem still persists after you verified your monitor cable connections, or after you substituted a properly working monitor, refer to the documentation for your monitor for more information.

Error codes and text messages

Error codes and text messages can appear on the bottom of your screen during the startup sequence of your NetVista thin client. NSBxxxx error codes and text messages indicate only hardware problems.

To verify that a NetVista thin client hardware problem exists, ensure that you complete the instructions in “Verifying hardware problems” on page 49.

If your NetVista thin client is not functioning properly, and an error code or text message appears on your screen, consult Table 15. Contact your technical support, reseller, or IBM, if these steps do not resolve the problem.

Table 15. Error codes and text messages

Symptom What you should do

An error code or text message appears on your screen.

A boot interruption screen appears. Press F10 to reboot the NetVista thin client.

1. Record any error messages, audio beep sequences,

or LED indications, and a description of the problem.

2. Perform any actions indicated within the error

message.

3. Contact your technical support.

Table 16 on page 56 defines the error messages that can appear when you power on your NetVista thin client. This table provides information that you must only

Resolving hardware problems 55

follow under the direction of the IBM Service and Support team.

Table 16. NSBxxxx error codes and text messages

Error code Error message What you should do

General messages (NSB0xxxx)

NSB00020 Press a key to continue. Power off the NetVista thin client. Ensure

that the CompactFlash card is installed properly (see “Appendix D. CompactFlash card” on page 67). Power on the NetVista thin client. If the hardware problem persists, replace the NetVista thin client logic unit (see “Appendix A. Replacing hardware parts” on page 59).

NSB00030 Canceled by user. Power off the NetVista thin client. Ensure

Main memory messages (NSB10xxx)

NSB11500 On board memory failure. Ensure that the memory is installed

properly, or replace memory (see “Installing a memory card” on page 65).

NSB11510 Slot %d memory failure. Ensure that the memory is installed

properly, or replace the memory (see “Installing a memory card” on page 65).

Non-volatile memory messages (NVRAM) (NSB11xxx)

NSB12500 Checksum failure for

nonvolatile memory.

NSB12510 Not able to access

nonvolatile memory.

NSB12520 Setting nonvolatile

memory to manufacturing

defaults. NSB12530 Detected reset jumper. No action required. NSB12540 New nonvolatile memory

structure detected.

Audio messages (NSB21xxx)

NSB21500 Audio failure. Replace the NetVista thin client logic unit

Input messages (NSB3xxxx)

Keyboard and mouse messages (NSB3xxxx, NSB31xxx, and NSB32xxx)

NSB30500 No input device detected.

NS Boot will continue in

10 seconds. NSB31500 Keyboard did not

respond.

No action required.

Replace the NetVista thin client logic unit (see “Appendix A. Replacing hardware parts” on page 59).

No action required.

(see “Appendix A. Replacing hardware parts” on page 59).

Check the keyboard and mouse cable connections.

Check the keyboard cable connection.

56 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Table 16. NSBxxxx error codes and text messages (continued)

Error code Error message What you should do

NSB31510 Keyboard controller did

not respond.

Check the keyboard cable connection. If the symptom remains, replace the NetVista thin client logic unit (see “Appendix A. Replacing hardware parts” on page 59).

NSB31520 Keyboard was not

Check the keyboard cable connection.

recognized.

NSB32500 Mouse did not respond. Check the mouse cable connection.

USB messages (NSB4xxxx)

NSB40500 USB failure. Disconnect any USB devices from the

NetVista thin client and restart the system. If the symptom remains, replace the NetVista thin client logic unit (see “Appendix A. Replacing hardware parts”

on page 59).

NSB40510 USB initialization failure. Disconnect any USB devices from the

NetVista thin client and restart the system. If the symptom remains, replace the NetVista thin client logic unit (see “Appendix A. Replacing hardware parts”

on page 59).

CompactFlash card messages (NSB51xxx)

NSB51500 File not found on flash

card.

Power off the NetVista thin client. Ensure that the CompactFlash card is installed properly (see “Appendix D. CompactFlash card” on page 67). Power on the NetVista thin client. If the hardware problem persists, replace the NetVista thin client logic unit (see “Appendix A. Replacing hardware parts” on page 59).

NSB51510 Cannot close file on flash

card.

Ethernet messages (NSB62xxx)

NSB62500 Line speed automatic

negotiation failed.

Verify that you connected the network cable to the NetVista thin client correctly.

NSB62510 No network device found. Replace the NetVista thin client logic unit

(see “Appendix A. Replacing hardware parts” on page 59).

Failure to boot message (NSB83xxx)

NSB83589 Failed to boot after 3

attempts.

Resolving hardware problems 57

58 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Appendix A. Replacing hardware parts

Replacing the logic unit

IBM replaces a defective logic unit as a complete assembly. To replace a logic unit, the customer must transfer features, such as a memory DIMM, to the replacement unit. If customers do not transfer their features, the replacement units cannot operate properly. See “Safety notices” on page v for information about handling Customer Replaceable Unit (CRU) parts.

IBM delivers CRUs to the customers for exchange, and customers return defective parts to IBM under the basic service offering. Customers should return all defective logic units with the cover assembly, and without the support base or memory DIMMs. For upgraded service offerings, a service representative delivers replacement parts, transfers features, and returns defective parts to IBM.

See “Resolving hardware problems” on page 49 to determine whether or not it is necessary to replace the thin client logic unit, or any other parts.

Refer to “Ordering replacement parts” to determine CRU part numbers for replacement parts. All thin client parts in Table 17 on page 59 are CRUs. Warranty service terms and conditions by country apply.

Ordering replacement parts

You can order IBM replacement parts for the thin client. Contact IBM, or your reseller, to order warranty parts and non-warranty parts. IBM provides warranty service without charge for parts during the warranty period on an exchange basis only.

If you need to return a part, refer to “Returning hardware parts” on page 61 for more information.

Use the table below to determine the correct part to order.

Table 17. Type 8363 thin client replacement parts

Description Country Part number

Logic unit and associated parts

Logic Unit for Model Wxx All Countries 22P0767 Base (Mounting Stand) All Countries 03N2725 Slotted thumbscrews All Countries 03N3882

Memory

Note: This thin client accepts 168 pin, 3.3 V, gold tab, unbuffered, non-parity, and 100MHz

SDRAM DIMM memory. Memory (32 MB SDRAM DIMM) All Countries 01K1146 Memory (64 MB SDRAM DIMM) All Countries 01K1147 Memory (128 MB SDRAM DIMM) All Countries 01K1148 Memory (256 MB SDRAM DIMM) All Countries 01K1149

Power supply

Table 17. Type 8363 thin client replacement parts (continued)

Description Country Part number

Power Supply (detachable power cable not included)

Verify the FRU part number (FRU P/N) on the bottom of your mouse.

Mouse (two button) All Countries 10L6149

Verify the FRU part number (FRU P/N) on the bottom of your keyboard. Keyboard Belgian UK 37L2651 Keyboard Canadian French 37L2645 Keyboard Czech 37L2653 Keyboard Danish 37L2654 Keyboard Dutch 37L2655 Keyboard French 37L2656 Keyboard Finnish 37L2671 Keyboard German 37L2657 Keyboard Hungarian 37L2660 Keyboard Italian 37L2662 Keyboard Latin America (Spanish) 37L2647 Keyboard Norwegian 37L2663 Keyboard Polish 37L2664 Keyboard Spanish 37L2670 Keyboard Swedish 37L2671 Keyboard Swiss (French and German) 37L2672 Keyboard UK English 37L2675 Keyboard US English ISO9995 37L2677 Keyboard US English 37L2644

All Countries 03N2662

Mouse

USB Keyboard

Table 18. Detachable power cables

Plug Receptacle Country

Detachable power cables

Argentina, Australia, New Zealand 13F9940

Abu Dhabi, Austria, Belgium, Bulgaria, Botswana, Egypt, Finland, France, Germany, Greece, Iceland, Indonesia, Korea (South), Lebanon, Luxembourg, Netherlands, Norway, Portugal, Saudi Arabia, Spain, Sudan, Sweden, Turkey, Yugoslavia

60 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Part

number

13F9978

Table 18. Detachable power cables (continued)

Plug Receptacle Country

Bahamas, Barbados, Bolivia, Brazil, Canada, Costa Rica, Dominican Republic, El Salvador, Ecuador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Netherlands Antilles, Panama, Peru, Philippines, Taiwan, Thailand, Trinidad, Tobago, U.S.A. (except Chicago), Venezuela

Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Korea (South), Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Puerto Rico, Saudi Arabia, Suriname, Trinidad, Taiwan, U.S.A

Bahrain, Bermuda, Brunei, Channel Islands, Cyprus, Ghana, Hong Kong, India, Iraq, Ireland, Jordan, Kenya, Kuwait, Malawi, Malaysia, Nigeria, Oman, People’s Republic of China, Qatar, Singapore, Tanzania, Uganda, United Arab Emirates (Dubai), United Kingdom, Zambia

Bangladesh, Burma, Pakistan, South Africa, Sri Lanka

Part

number

1838574

6952301

14F0032

14F0014

Returning hardware parts

You may not need to return all defective items to IBM. Always check the replacement part packaging for any instructions regarding the return of defective parts.

To return a defective part to IBM, pack the defective part in the packaging container of the replacement part.

Denmark 13F9996

Israel 14F0086

Chile, Ethiopia, Italy 14F0068

Liechtenstein, Switzerland 14F0050

Note: Customers must not ship features, such as memory DIMMs, with defective

logic units that they are returning to IBM. It is not possible for IBM to return these features back to customers.

Appendix A. Replacing hardwar e parts 61

If customers do not follow IBM shipping instructions, they may get charges for any damage to a defective part. IBM covers shipping costs on all warranted hardware and maintenance agreement hardware. Replacement parts become the customer’s property in exchange for the defective parts, which become the property of IBM.

For information on ordering thin client parts, refer to “Ordering replacement parts”

on page 59.

62 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Appendix B. Windows server requirements

The NetVista thin client connects to a Windows server in the following situations: v To access Windows-based applications on a Windows server by using either

RDP or ICA.

v To download and install software updates from a Windows web server

Table 19 identifies server requirements for enabling access to Windows-based applications and for downloading software updates.

Table 19. Server requirements

Product Server Requirements Where to find more information

Remote Desktop Protocol (RDP)

Independent Computing Architecture (ICA)

NetVista thin client software updates

Intel-based server that runs the following server software:

1. Any of these operating

systems

v Windows 2000 servers v Windows NT 4.0, Terminal

Server Edition (TSE)

Intel-based server that runs the following server software:

1. Any of these operating

systems

v Windows 2000 servers v Windows NT 4.0, Terminal

Server Edition (TSE)

2. Any of these ICA software:

v Citrix Metaframe v Citrix Device Services

Intel-based server that runs the following server software:

1. Any of these operating

systems

v Windows 2000 servers v Windows NT 4.0, Terminal

Server Edition (TSE)

2. Web Server software that

supports FTP or HTTP protocols

3. Reliable internet access

http://www.microsoft.com

http://www.microsoft.com http://www.citrix.com

“Updating your software” on page 43

http://www.ibm.com/pc/support

Click NetVista, and then click NetVista thin client.

http://www.microsoft.com http://www.citrix.com

64 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Appendix C. Upgrading memory

See “Resolving hardware problems” on page 49 to determine whether or not it is necessary to replace the logic unit, or any other parts. For information on ordering thin client hardware parts, refer to “Ordering replacement parts” on page 59.

Read “Safety notices” on page v before you continue with these instructions.

Removing the logic unit

Read “Safety notices” on page v before you continue with these instructions.

1. Power off the thin client, and disconnect all cables to

the thin client.

2. Remove the two thumbscrews A at the back of the

logic unit.

3. Push the logic unit B out of the cover.

4. Lay the logic unit on a flat surface.

5. Continue with “Installing a memory card” to install a

memory card.

Installing a memory card

Complete the instructions in “Removing the logic unit”, and read “Safety notices” on page v before you continue with these instructions.

1. To remove a previously installed memory card, press

the tabs A, that are located at each end of the memory card B, out until the memory card B comes out of the memory socket C.

2. To install a memory card, align the notches on the

bottom of the memory card B with the matching notches on the memory socket C.

3. Press the memory card down into the memory socket

C. The tabs A should swing in, holding the memory card in place.

4. Continue with “Reassembling the thin client” on

page 66.

Reassembling the thin client

Read “Safety notices” on page v before you continue with these instructions.

1. To reassemble the thin client, carefully slide the logic

unit D back into the cover, connectors first.

2. Install and tighten the two thumbscrews C at the

back of the thin client.

3. Continue with “Installing the support base” on page 5

and “Connecting your hardware” on page 6.

66 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Appendix D. CompactFlash card

Follow these steps to verify if the CompactFlash card is installed properly.

Read “Safety notices” on page v before you continue with these instructions.

1. Perform Steps 1 to 4 in “Removing the logic unit” on

page 65.

2. Align the grooves on the sides of the CompactFlash

card A to the grooves of the flash card slot B.

3. Carefully press the CompactFlash card into the flash

card slot. To avoid hardware damage, do not force the card into the flash card slot.

4. Perform “Reassembling the thin client” on page 66.

68 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Appendix E. Recovering the boot block image

This section provides instructions that should be followed only under the direction of the IBM Service and Support team. Use these instructions only if you encountered a power interruption during a software update (see “Automatic software update” on page 45 or “Manual software update” on page 46).

Creating the boot block recovery CompactFlash card

Refer to the appropriate diagram (Diagram 1 or Diagram

2) that matches your NetVista system.

Read “Safety notices” on page v before you continue with these instructions.

Perform these instructions from a properly working thin client:

1. Perform Steps 1 to 4 in “Removing the logic unit” on

page 65.

2. Remove the installed CompactFlash card by carefully

pulling the card out of the flash card slot. See “Appendix D. CompactFlash card” on page 67 for more information.

3. Carefully insert a blank CompactFlash card into the

flash card slot. This CompactFlash card is your recovery

CompactFlash card.

4. Move the jumpers on headers A and B into

configuration 2.

5. Reconnect the power cable to the logic unit.

6. Power on the thin client, and wait for the system

LED to flash green. If the system LED flashes amber, the image was not

created. Repeat the procedure with another CompactFlash card, if possible.

7. Power off the thin client.

8. Remove the recovery CompactFlash card.

9. Move the jumpers back into the default configuration

1.

10. Install the original CompactFlash card into the flash

card slot.

11. Perform “Reassembling the thin client” on page 66.

12. Continue with “Reflashing the boot block from the

recovery CompactFlash card”on page 71.

Diagram 1

Creating the boot block recovery CompactFlash card

Read “Safety notices” on page v before you continue with these instructions.

Perform these instructions from a properly working thin client:

1. Perform Steps 1 to 4 in “Removing the logic unit” on

page 65.

2. Remove the installed CompactFlash card by carefully

pulling the card out of the flash card slot. See “Appendix D. CompactFlash card” on page 67 for more information.

3. Carefully insert a blank CompactFlash card into the

flash card slot. This CompactFlash card is your recovery

CompactFlash card.

4. Move the jumpers on headers A and B into

configuration 2.

5. Reconnect the power cable to the logic unit.

6. Power on the thin client, and wait for the system

LED to flash green. If the system LED flashes amber, the image was not

created. Repeat the procedure with another CompactFlash card, if possible.

7. Power off the thin client.

8. Remove the recovery CompactFlash card.

9. Move the jumpers back into the default configuration

1.

10. Install the original CompactFlash card into the flash

card slot.

11. Perform “Reassembling the thin client” on page 66.

12. Continue with “Reflashing the boot block from the

recovery CompactFlash card”on page 71.

Diagram 2

70 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Reflashing the boot block from the recovery

| |

CompactFlash card

Refer to the appropriate diagram (Diagram 1 or Diagram

2) that matches your NetVista system.

Read “Safety notices” on page v before you continue with these instructions.

Perform these instructions using the thin client that requires the new boot block:

1. Perform Steps 1 to 4 in “Removing the logic unit” on

page 65.

2. Remove the installed CompactFlash card by carefully

pulling the card out of the flash card slot. See “Appendix D. CompactFlash card” on page 67 for more information.

3. Carefully insert the recovery CompactFlash card into

the flash card slot.

4. Move the jumpers on headers A and B into

configuration 3.

5. Reconnect the power cable to the logic unit.

6. Power on the thin client, and wait for the system

LED to flash green. If the system LED flashes amber, the image was not

created. Replace the logic unit (see “Appendix A. Replacing hardware parts” on page 59).

7. Power off the thin client.

8. Remove the recovery CompactFlash card.

9. Move the jumpers back into the default configuration

1.

10. Install the original CompactFlash card into the flash

card slot.

11. Perform “Reassembling the thin client” on page 66.

Diagram 1

Appendix E. Recovering the boot block image 71

Reflashing the boot block from the recovery

| |

CompactFlash card

Read “Safety notices” on page v before you continue with these instructions.

Perform these instructions using the thin client that requires the new boot block:

1. Perform Steps 1 to 4 in “Removing the logic unit” on

page 65.

2. Remove the installed CompactFlash card by carefully

pulling the card out of the flash card slot. See “Appendix D. CompactFlash card” on page 67 for more information.

3. Carefully insert the recovery CompactFlash card into

the flash card slot.

4. Move the jumpers on headers A and B into

configuration 3.

5. Reconnect the power cable to the logic unit.

6. Power on the thin client, and wait for the system

LED to flash green. If the system LED flashes amber, the image was not

created. Replace the logic unit (see “Appendix A. Replacing hardware parts” on page 59).

7. Power off the thin client.

8. Remove the recovery CompactFlash card.

9. Move the jumpers back into the default configuration

1.

10. Install the original CompactFlash card into the flash

card slot.

11. Perform “Reassembling the thin client” on page 66.

Diagram 2

72 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Appendix F. Monitor specifications

A basic VGA-class monitor that meets the VESA standards of refresh rate and resolution can function with your thin client. Your thin client supports VESA DPMS, and VESA Display Data Channel DDC2B.

Your monitor may not support all resolutions and refresh rates.

| | || || || ||

Table 20. Monitor support

Resolution (pixels) Refresh Rate (Hz)

640x480 60, 72, 75 800x600 60, 72, 75 1024x768 60, 70, 75

High color (16 bit)

74 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Appendix G. Connector pin information

The following tables define the connector pins that are used with the thin client.

Table 21. Monitor Connector

Pin Signal Signal Direction

1 Red Video Out 2 Green Video Out 3 Blue Video Out 4 Monitor Detect 2 In 5 Ground – -6 Red Video Ground - - 7 Green Video Ground - - 8 Blue Video Ground - - 9 Not connected - - 10 Ground - - 11 Monitor Detect 0 In 12 Monitor Detect 1 / DDCSDA In / Out 13 Horizontal Sync Out 14 Vertical Sync Out 15 Monitor Detect3/DDCSCL In/Out Connector shell Protective Ground - - -

Table 22. RJ-45 Twisted Pair Connector

Pin Name Function

1 TPOP Transmit + 2 TPON Transmit 3 TPIP Receive + 4/5 Not used - - 6 TPIN Receive 7/8 Not used - - -

Table 23. USB connector

Pin # Direction Description

1 Power Power (5V) for USB0 2 Bidir Data positive for USB0 3 Bidir Data negative for USB0 4 Power Ground for USB0 5 Power Power (5V) for USB1 6 Bidir Data positive for USB1 7 Bidir Data negative for USB1 8 Power Ground for USB1

Table 24. Power supply connector

Pin # Voltage+12V dc input

1 +12V dc 2 Ground 3 Ground

76 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Notices

This information has been developed for products and services that are offered in the U.S.A. IBM may not offer the products, services, or features that are discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications that cover subject matter that is described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to the following address:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.

For license inquiries regarding double-byte character set (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:

IBM World Trade Asia Corporation Licensing 2-31 Roppongi 3-chome, Minato-ku Tokyo 106, Japan

The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and changes in both the products and the programs described in this publication at any time without notice.

References in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.

Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements, or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility, or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.

All statements regarding IBM’s future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only.

If you are viewing this information softcopy, the photographs and color illustrations may not appear.

The drawings and specifications contained herein shall not be reproduced in whole or in part without the written permission of IBM.

IBM has prepared this publication for use by customer personnel for operating and planning for the specific machines indicated. IBM makes no representations that it is suitable for any other purpose.

As an Energy Star Partner, IBM has determined that the Type 8363 thin client meets the Energy Star Program guidelines for energy efficiency.

Environmental Design

The environmental efforts that have gone into the design of this product signify IBM’s commitment to improving the quality of its products and processes. Some of these accomplishments include the following:

v Elimination of the use of Class I ozone-depleting chemicals in the manufacturing

process

v Reduction in manufacturing wastes v Increased product energy efficiency

Normal power consumption for the thin client, while running applications, is approximately 18 Watts. For more information, contact an IBM account representative.

Product Recycling and Disposal

You can recycle components, such as structural parts and circuit cards, where recycling facilities exist. IBM does not currently collect and recycle used IBM products from customers in the United States other than those products that are involved in trade-in programs. Companies are available to disassemble, reuse, recycle, or dispose of electronic products. Contact an IBM account representative for more information.

This IBM thin client contains circuit boards with lead solder. Before you dispose of this unit, remove the circuit boards, and discard them according to local regulations or recycle them where facilities exist.

78 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Trademarks

The following terms are trademarks of International Business Machines Corporation in the United States, or other countries, or both:

IBM NetVista Network Station

Microsoft, Windows, Windows CE, Windows 2000, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be the trademarks or service marks of others.

Electronic Emission Notices

The following Statement applies to this IBM product. The statement for other IBM products intended for use with this product will appear in their accompanying manuals.

Federal Communications Commission (FCC) Statement

Note: This equipment has been tested and found to comply with the limits for a class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

v Reorient or relocate the receiving antenna. v Increase the separation between the equipment and receiver. v Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

v Consult an IBM authorized dealer or service representative for help.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interferences, and (2) this device must accept any interferences received, including interference that may cause undesired operation.

Responsible Party:

Notices 79

International Business Machines Corporation New Orchard Road Armonk, NY 10504

Telephone: 1-919-543-2193

Industry Canada Compliance Statement

This Class B digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations.

Avis de conformitéàla réglementation d’Industrie Canada

Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada.

European Community Compliance Statement

This product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22 / European Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices.

Properly shielded and grounded cables and connectors (IBM part number 75G5958 or its equivalent) must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment. Such cables and connectors are available from IBM authorized dealers. IBM cannot accept responsibility for an interference caused by using other than recommended cables and connectors.

80 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Glossary of abbreviations C

CRU. Customer-Replaceable Unit

d.d.d.d. IP address format DDC2B. Display Data Channel (version 2B) DHCP. Dynamic Host Configuration Protocol DIMM. Dual In-line Memory Module DNS. Domain Name System DPMS. Display Power Management Signaling

FRU. Field Replaceable Unit

IBM. International Business Machines ICA. Independent Computing Architecture

NSBXXXXX. Network Station Boot message with

identification number (XXXXX) NVRAM. Nonvolatile Random Access Memory

RAM. Random Access Memory RDP. Remote Desktop Protocol

SDRAM. Synchronous Dynamic Random Access Memory

TCP/IP. Transmission Control Protocol / Internet Protocol

URL. Uniform Resource Locator USB. Universal Serial Bus

ID. Identification IEEE. Institute of Electrical and Electronics Engineers IP. Internet Protocol

LAN. Local Area Network LED. Light Emitting Diode

MB. Megabyte MHz. Megahertz

N2200w. NetVista thin client for Windows-based Terminal Standard 1.5

NSB. Network Station Boot

VESA. Video Electronics Standards Association

WBT. Windows-based Terminal WINS. Windows Name Server WOL. Wake-on-LAN Wxx. Ethernet NetVista thin client with

country-specific code

82 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Index A

automatic update 45

boot block image 69

recovering 69

browser configuration 33

caution notices vi CE Updater

RDA 47 update 47

changes

summary viii CompactFlash card 67 configuration 9

Setup Wizard 9

terminal properties 11, 12, 13, 14, 15,

17, 18, 19, 21

terminal server connection 21 configuring multiple thin clients 27

exporting base terminal

configuration 27 RDP auto-login 27 registry update file 27 server setup 27

connection 34, 38

creating a connection 21 creating ICA connection 22 creating RDP connection 23 creating TEC connection 23 deleting a connection 38 terminal server connection 21 web connection 33

connector pins 3, 75 creating a connection 21 creating a registry update file

Service Pack 1.1 29 Service Pack 3.0 29

danger notices v deleting a connection 38 Display tab 12

configuration 12

downloading

software updates 44

emulation 23, 25, 36, 37

help files 25

emulators 23, 25, 36, 37

help files 25

Export tab 21

Export tab (continued)

configuration 21

exported configuration

installing 30 multiple thin clients 30

General tab 11

configuration 11

handling static-sensitive devices vi hardware

boot block image 69 communication cables 3 CompactFlash card 67 connector pins 75 connectors 3 detailed information 3 display resolutions 4 ethernet 3 hardware procedures 4 installation 5 memory 65 monitor specifications 4, 73 ordering replacement parts 59 parts 5, 59 ports 3 power consumption 4 power off 5 power on 5 power reduction 4 problem indications 49 refresh frequency 4 replacing parts 59 replacing the logic unit 59 resolving problems 49 returning parts 61 setup 5 type and model 3 upgrading memory 4, 65 USB devices 4 verifying problems 49

hardware features

memory upgrade 4

USB devices 4 hardware parts 59, 61 hardware problems

audio beep sequences 52

error codes and text messages 55

LED indications 53

visible hardware failure 50 help files 25

downloading 25

viewing 25

ICA 22, 35, 63

create connection 22 editing a terminal server

connection 35 local printing 40 network printing 39 terminal server connection 22

Input tab 12

configuration 12

installing exported configuration 30 Internet Browser

Terminal Connection Manager 33

local printer

ICA session 40 RDP session 40 TEC session 40 web session 40

locally

automated tasks 44 automatic software updates 44 installing updates 44 manual software updates 44 updating 44

manual software update 46 memory upgrade 65 Modem tab 15

configuration 15

monitor

display resolutions 4 refresh frequency 4 specifications 4

monitor specifications 73

N2200w

boot block image 69 CE Updater 44 client system management 47 CompactFlash card 67 configuration 9, 11, 21 configuring multiple thin clients 27 connection 21, 34, 35, 36, 37, 38 general description 1 hardware 3, 5 hardware parts 59, 61 hardware problems 49 memory 65 ordering replacement parts 59 replacing hardware parts 59 returning parts 61 server requirements 63

N2200w (continued)

Setup Wizard 9 software 1 software update 43, 44, 45, 46, 47 Terminal Connection Manager 33, 34,

35, 36, 37, 38 terminal properties 11 terminal server connection 34, 38 verifying hardware problems 49 web connection 33

NetVista thin client

boot block image 69 CE Updater 44 client system management 47 CompactFlash card 67 configuration 9, 11, 21 Configuring browser 33 configuring multiple thin clients 27 connection 21, 34, 35, 36, 37, 38 general description 1 hardware 3, 5 hardware parts 59, 61 hardware problems 49 memory 65 ordering replacement parts 59 replacing hardware parts 59 returning parts 61 server requirements 63 Setup Wizard 9 software 1 software update 43, 44, 45, 46, 47 Terminal Connection Manager 33, 34,

35, 36, 37, 38 terminal properties 11 terminal server connection 34, 38 verifying hardware problems 49 web connection 33

network cables 3 network printer

ICA session 39 RDP session 39 TEC session 39 web session 39

Network tab 13

configuration 13

ordering replacement parts 59

power consumption 4 power on 7

startup sequence 7

Printers tab 14

configuration 14

printing

ICA terminal server session 39 RDP terminal server session 39 TEC application 39 web connection 39

publication information

audience definition vii changes viii comments or feedback ix

publication information (continued)

description of information vii Internet site vii latest version vii product description vii related information vii

RDA 47

updating 47

RDP 23, 35, 63

auto-login 32 create connection 23 editing a terminal server

connection 35 local printing 40 network printing 39 Service Pack 1.1 32 Service Pack 3.0 32 terminal server connection 23

registry update file

creating 29

replacing hardware parts 59 resolving problems 49 returning hardware parts 61

safety notices v

caution notices vi danger notices v handling static-sensitive devices vi

Security tab 18

configuration 18

server requirements 63 server setup 43

software update 43

Service Pack 1.1 32

registry update file 29

Service Pack 3.0 32

registry update file 29 summary of changes viii

Setup Wizard 9 software

CompactFlash card 1 installing 45, 46 management 47 server requirements 63 updating 43, 44, 45, 46, 47 WBT 1

software update 43, 44

automatic software update 45 downloading 44 manual software update 46 RDA 47 remote 47 server setup 43 startup 45 update file 44

startup connection 38 startup sequence 7 System tab 15

configuration 15

TEC 23, 25, 36, 37

create connection 23 editing a terminal server

connection 36

exporting a terminal server

connection 37 help files 25 local printing 40 network printing 39 terminal server connection 23

Terminal Connection Manager 33, 34,

35, 36, 37, 38

browser configuration 33

terminal properties 11

configuration 11, 12, 13, 14, 15, 17,

18, 19, 21 Display tab 12 Export tab 21 General tab 11 Input tab 12 Modem tab 15 Network tab 13 Printers tab 14 Security tab 18 System tab 15 Update tab 17 User Accounts tab 19 Web tab 13

terminal server 21

connection 21

terminal server connection 34, 38

deleting a connection 38 editing a TEC connection 36 editing an ICA connection 35 editing an RDP connection 35 exporting a TEC connection 37 startup connection 38

troubleshooting 49

update

automatic 44 manual 44

Update Designer 43

.BUD files 43

Update tab 17

configuration 17

User Accounts tab 19

configuration 19

verifying problems 49

web

connection 33 local printing 40 network printing 39

Web tab 13

configuration 13

84 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Windows-based terminal (WBT) 1, 34,

38, 67, 69

CE Updater 44 client system management 47 configuration 9, 11, 21 configuring multiple thin clients 27 connection 21, 34, 35, 36, 37, 38 hardware 3, 5 hardware parts 59, 61 hardware problems 49 memory 65 ordering replacement parts 59 replacing hardware parts 59 returning parts 61 server requirements 63 Setup Wizard 9 software 1 software update 43, 44, 45, 46, 47 Terminal Connection Manager 33, 34,

35, 36, 37, 38 terminal properties 11 verifying hardware problems 49 web connection 33

Index

86 IBM NetVista N2200w, Thin Client for WBT Standard 1.5 Reference

Readers’ Comments — We’d Like to Hear from You

NetVista

NetVista N2200w, Thin Client

for Windows-based Terminal Standard 1.5

Reference September 2001

Service Pack 3.0

To view or print the latest update, go to http://www.ibm.com/nc/pubs

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IBM NetVista N2200w Reference Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety notices

Danger notices

Caution notices

Handling static-sensitive devices

About this book

Who should read this book

Information on the Internet

Related information

Summary of changes

How to send your comments

Understanding your IBM NetVista N2200w, thin client for Windows-based Terminal Standard 1.5

Thin client software

Learning about the hardware

Standard hardware

Hardware connectors

Communication hardware

Monitor specifications

Power consumption

Upgrading hardware features

Setting up your hardware

Startup sequence

Configuring your thin client

Using the WBT Setup Wizard

Setting the terminal properties

Working with the terminal property tabs

General tab

Input tab

Display tab

Network tab

Web tab

Printers tab

System tab

Modem tab

Update tab

Security tab

User Accounts tab

Export tab

Creating a Terminal Server Connection

Creating an ICA connection

Creating an RDP connection

Creating a TEC connection

Viewing the TEC help files

Configuring multiple thin clients

Setting up your configuration server

Exporting the base terminal configuration

Creating a registry update file

Installing the exported configuration to multiple thin clients

Updating with RDP auto-login

Working with the Terminal Connection Manager

Web Connection

Configuring the browser window

Connecting to a terminal server

Disconnecting from a terminal server

Managing terminal server connections

Editing a terminal server connection

Editing an ICA connection

Editing an RDP connection

Editing a TEC connection

Exporting a TEC connection

Setting a startup terminal server connection

Deleting a terminal server connection

Printing from your thin client

Printing to a network printer

ICA and RDP sessions

TEC sessions

Web sessions

Printing to a local printer

ICA session

RDP session (Windows 2000 only)

TEC session

Web session

Updating your software

Setting up your update server

Using the Update Designer

Downloading the software update