IBM NetVista N2200l User Manual

NetVista

™

N2200l Thin Client for Linux
Reference
March 2001

To view or print the latest update, go to http://www.ibm.com/nc/pubs



SA23-2810-00

NetVista

™

N2200l Thin Client for Linux
Reference
March 2001

To view or print the latest update, go to http://www.ibm.com/n c/pubs



SA23-2810-00

Note

Before using this information and the product that it supports, be sure to read “Safety notices” on page v and “Notices” on
page 45.

First Edition (March 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents

Safety notices ............v

Danger notices .............v

Caution notices .............vi

Handling static-sensitive devices .......vi

About this book...........vii

Who should read this book .........vii

Information available on the World Wide Web . . vii

Related information ...........vii

How to send your comments ........vii

Understanding your NetVista thin client 1

Learning about the hardware .....3

Standard hardware ............3

Hardware connectors ...........3

Communication hardware ..........3

Monitor specifications ...........4

Power consumption ............4

Upgrading hardware features.........4

Setting up the hardware........5

Startup sequence ..........7

Configuring the N2200l thin client . . . 9

Using the Setup Utility to configure the workstation 9

Using the NS Boot Firmware to recover the flash

image of a workstation .........16

Using the Thin Client Manager Operations Utility
to recover the flash image of a workstation. . . 17

Resolving hardware problems.....19

Verifying hardware problems ........19

Visible hardware failure ..........20

Audio beep sequences...........22

LED indications .............23

Error codes and text messages ........25

Appendix A. Replacing hardware parts 29

Replacing the logic unit ..........29

Replacing additional parts .........29

Returning hardware parts .........32

Appendix B. Upgrading memory....33

Appendix C. CompactFlash card....35

Appendix D. Recovering the boot block

image ...............37

Appendix E. Monitor specifications . . 41
Appendix F. Connector pin information 43

Managing your thin client remotely . . 11

Altering the flash image .......13

Altering the flash image of a workstation ....13

Performing a software update on a workstation . . 14

Using the Setup Utility to perform a software

update on a workstation .........14

Using the Thin Client Manager Operations Utility
to perform a software update on a workstation . 14

Recovering the flash image of a workstation . . . 15

Using the Setup Utility to recover the flash image

of a workstation ............15

Notices ..............45

Environmental Design ...........46

Product Recycling and Disposal .......46

Trademarks ..............47

Electronic Emission Notices .........47

Federal Communications Commission (FCC)

Statement ..............47

Glossary of abbreviations ......49

Index ...............51

© Copyright IBM Corp. 2001 iii

iv IBM NetVista N2200l Thin Client for Linux

Safety notices

Danger notices

Safety notices contain information that is related to using the IBM®NetVista thin
client in a safe manner. These notices can be in the form of a danger, caution, or
attention notice.

The following danger notices call attention to situations that are potentially lethal
or extremely hazardous. These notices pertain throughout this book.

DANGER

To prevent a possible electrical shock during an electrical storm, do not
connect or disconnect cables or station protectors for communications lines,
display stations, printers, or telephones. (RSFTD003)

DANGER

To prevent a possible electrical shock from touching two surfaces with
different electrical grounds, use one hand, when possible, to connect or
disconnect signal cables. (RSFTD004)

DANGER

An electrical outlet that is not correctly wired could place hazardous voltage
on metal parts of the system or the products that attach to the system. It is the
customer’s responsibility to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock. (RSFTD201)

DANGER

To prevent a possible electrical shock when installing the system, ensure that
the power cords for all devices are unplugged before installing signal cables.
(RSFTD202)

DANGER

To prevent a possible electrical shock when adding the device to a system,
disconnect all power cords, if possible, from the existing system before
connecting the signal cable to that device. (RSFTD205)

DANGER

To prevent a possible electrical shock, disconnect the power cord from the
electrical outlet before opening the unit. (RSFTD215)

© Copyright IBM Corp. 2001 v

DANGER

To reduce the risk of electrical shock use only AC power sources approved by
IBM. (RSFTD216)

Caution notices

A caution notice applies to a situation that is potentially hazardous to people
because of some existing condition.

Handling static-sensitive devices

When you handle components, take these precautions to avoid static electricity
damage:

v Do not open static-protective packages until you are ready to install their

contents.

v Limit your movements to avoid static electricity build-up around you.
v Handle components carefully, and never touch exposed circuitry.
v Prevent others from touching components.
v Place components on static-protective packages while performing hardware

removal and installation procedures.

v Do not place components on metal surfaces.

vi IBM NetVista N2200l Thin Client for Linux

About this book

IBM NetVista N2200l Thin Client for Linux Reference (SA23-2810) provides
information for the Type 8363 (Model Lxx) IBM NetVista N2200l Thin Client
(hereafter referred to as N220l thin client or workstation).

This publication contains information on hardware setup, software configuration
and update, hardware problem resolution, hardware upgrade options, parts
replacement, and ordering.

Who should read this book

The following should find the information in this publication helpful:

v The person who administers the workstation
v The hardware service, and the support organizations for the workstation

Information available on the World Wide Web

You can obtain the latest version of this information at the following uniform
resource locator (URL):

http://www.ibm.com/nc/pubs

This is the same URL that is printed on the cover of this document.

Related information

The following publications ship with your hardware. Refer to these publications
for information that relates to your workstation.

v IBM NetVista Quick Setup for N2200l Thin Client, Type 8363 (Model Lxx)

(SA23-2809) pamphlet for quick hardware setup information and brief software
configuration information.

v IBM License Agreement For Machine Code (Z125-5468) before using the

workstation.

v IBM NetVista Thin Client Safety Information (SA41-4143) for important safety

notices.

v IBM NetVista Thin Client Hardware Warranty - Type 8363 and Type 8364

(SA23-2802) for important hardware warranty information.

Refer to IBM NetVista Thin Client Manager Operations Utility (SA23-2813) for
information about how you can manage your thin client from a server. This
information is available at the following URL:

http://www.ibm.com/nc/pubs

How to send your comments

Your feedback helps us to provide the most accurate and high-quality information.
You can submit comments about this, or other IBM information by mailing the
readers’ comment form, located at the end of this information.

© Copyright IBM Corp. 2001 vii

v If you are mailing comments from a country other than the United States, you

can give the form to the local IBM branch office or IBM representative for
postage-paid mailing.

v If you prefer to send comments by FAX, use either of the following telephone

numbers:

– United States and Canada: 1-800-937-3430
– Other countries: 1-507-253-5192

v If you prefer to send comments electronically, use the following network

identification:

– IBMMAIL, to IBMMAIL(USIB56RZ)
– [e-mail]

Be sure to include the following:

v The title, and order number of the information
v The page number or topic to which your comment applies

viii IBM NetVista N2200l Thin Client for Linux

Understanding your NetVista thin client

The IBM NetVista N2200l Thin Client offers a fast and simple way to access
applications, such as:

v Independent Computing Architecture (ICA) client or ICA Remote Application

Manager to access:

®

– Windows NT
– Windows
– Windows NT Workstation 4.0
– Windows 2000 Server
– Windows 2000 Professional
– Windows 2000 Advanced Server

v Netscape 4.7 Navigator browser
v 3270 emulator to access S/390

The N2200l thin client provides the usual thin-client benefits, such as a reduced
total cost of ownership and the fast, flexible deployment of applications. Because it
does not require a boot server, this solution also provides a quick start-up time.

The N2200l thin client also includes the following:

v A setup utility which provides a streamlined configuration process
v Local boot capabilities from a CompactFlash card
v An Independent Computing Architecture (ICA) client and ICA Remote

Application Manager

v A Netscape Navigator 4.7 browser
v 3270 and VTxxx emulators
v A desktop with a Start button, or a selected full-screen application
v Separate utility programs for flash update service and operations management

Server 4.0

®

Terminal Server Edition 4.0

®

hosts

The IBM NetVista Thin Client Manager Operations Utility is a management utility
that you can use to manage your workstations. This utility runs on Windows 2000,
Windows NT, Turbo Linux and Red Hat servers, and is available to you free of
charge. You can either download this utility from a compact disc (CD) or from the
World Wide Web. For more information, refer to IBM NetVista Thin Client Manager
Operations Utility (SA23–2813). This information is available on the World Wide
Web at the following URL:

http://www.ibm.com/nc/pubs

© Copyright IBM Corp. 2001 1

2 IBM NetVista N2200l Thin Client for Linux

Learning about the hardware

This section provides detailed hardware information about the N2200l thin client
— Hardware Type 8363 (Model Lxx), hereafter referred to as N2200l thin client.

Standard hardware

The standard N2200l thin client hardware includes the following:

v 32 MB of permanent memory, which includes 3 MB dedicated to video memory
v 64 MB of memory on a Dual Inline Memory Module (DIMM)
v Integrated Ethernet communication
v 16-bit internal and external sound
v One 32 MB CompactFlash card with preloaded software
v 2 USB ports for a keyboard and other USB devices

Hardware connectors

Your N2200l thin client hardware includes standard connectors, standard pin,
signal, and signal direction configurations. See “Appendix F. Connector pin
information” on page 43 for details.

Figure 1. Hardware connectors

Communication hardware

Your N2200l thin client includes an integrated Ethernet connection.

For a 10 Megabit (Mb) line speed operation, you need a category 3 or higher
Unshielded Twisted Pair (UTP) type of cable. For a 100 Mb line speed operation,
you need a category 5 UTP type of cable.

Refer to “Appendix F. Connector pin information” on page 43 for communication
cable specifications.

© Copyright IBM Corp. 2001 3

Monitor specifications

The N2200l thin client functions with a basic video graphics adapter (VGA) class
monitor that meets the Video Electronics Standards Association (VESA) standards
of refresh rate and resolution.

Refer to “Appendix E. Monitor specifications” on page 41 for a list of resolutions
and refresh rates that the N2200l thin client can support. Your monitor may not
support all resolutions and refresh rates.

Power consumption

The normal power consumption for a N2200l thin client is approximately 14 watts
while running applications. You may see power consumption of up to 18 watts in
some applications or configurations. For more information, contact an IBM account
representative.

Upgrading hardware features

You can perform the following hardware procedures:
v Connect USB devices:

If you plan to use peripheral USB devices with your N2200l thin client, refer to
the documentation for your peripheral USB devices for information.

v Upgrade your memory:

The N2200l thin client has one random access memory (RAM) slot that accepts
Synchronous Dynamic Random Access Memory (SDRAM) DIMMs. The N2200l
thin client includes 32 MB of permanent RAM on the system board, and has a 64
MB DIMM installed, for a total of 96 MB of RAM. The DIMM size can be
increased to 128 or 256 MB. “Appendix B. Upgrading memory” on page 33
provides information on how to upgrade your memory. Refer to “Replacing
additional parts” on page 29 for detailed memory specifications and N2200l thin
client parts you can order.

4 IBM NetVista N2200l Thin Client for Linux

Setting up the hardware

The IBM NetVista Quick Setup for NetVista N2200l (SA23-2809) pamphlet, which ships with your hardware, provides
the following information. This section goes into more detail for your convenience.

Read “Safety notices” on page v before you continue with these instructions.

Unpacking the hardware

Unpack the hardware. Contact your reseller, or IBM, if
you do not have these standard parts:

1 Logic unit
2 Base
3 Mouse
4 USB Keyboard
5 Power supply
6 Power cable

Option: If you would like to restrict access to the logic
unit, you can thread a security cable through tab A.

Installing the support base

Read “Safety notices” on page v before you continue with
these instructions.

IBM recommends that you install the hardware in a
vertical position.

1. Align the notches B on the support base C with

the holes on the bottom of the logic unit D.

2. Slide the support base C onto the bottom of the

logic unit D.
To remove the support base C, lift the latch E on

the support base and slide the support base off the
logic unit D.

© Copyright IBM Corp. 2001 5

Connecting the hardware

Read “Safety notices” on page v before you continue with
these instructions.

1. Connect the devices listed below to the appropriate

ports:

1 Network cable
2 USB keyboard and other USB devices (can be

attached to either USB port)

3 Mouse (connects to keyboard)
4 Headphones
5 Microphone
6 Monitor
7 Power supply and power cable

2. Ensure that the monitor cable is securely connected to

the thin client.

3. Plug any power cables into properly grounded

working electrical outlets.

Powering on the hardware

1. Power on the monitor and other devices that are

attached to the thin client.

2. Press the white power button 8 to power on the

thin client.
The thin client performs its startup sequence. See

“Startup sequence” on page 7 for more information.

3. If this is the first time that you are powering on the

thin client, proceed to “Configuring the N2200l thin
client” on page 9. If this is not the first time that you
are powering on the thin client, see the following
sections for more information:

v “Configuring the N2200l thin client” on page 9
v “Managing your thin client remotely” on page 11

6 IBM NetVista N2200l Thin Client for Linux

Startup sequence

This is a typical startup sequence of events for the N2200l thin client. If any of
these events do not occur, see “Resolving hardware problems” on page 19.

1. The following devices show light-emitting diode (LED) indications:

v Logic unit (system LED and network status LED)
v Power supply
v Keyboard
v Monitor
v Any USB devices

2. The following internal hardware components initialize by the NS Boot

firmware:

v Memory
v L1 cache
v Video memory
v Keyboard controller

3. The N2200l thin client detects the CompactFlash card and loads the operating

system into memory.

4. The IBM NetVista thin client screen appears on the monitor, showing one of the

following:
v The thin client Setup Utility. The Setup Utility appears in either of the

1

2

following situations:

– You start the NetVista thin client for the first time.
– You previously reset the NetVista thin client to the factory-default

property settings.

Refer to “Configuring the N2200l thin client” on page 9 for more information
about working with the Setup Utility.

v The interface that you specified with the Setup Utility appears. The interface

can be either of the following:

– An application you specify
– A Start button with one or more applications

Refer to the following sections for more information about configuring your
N2200l thin client:

v “Configuring the N2200l thin client” on page 9
v “Managing your thin client remotely” on page 11

1. Refer to the documentation for your monitor if there is no LED indication.

2. Refer to the documentation for your USB devices if there are no LED indications.

© Copyright IBM Corp. 2001

7

8 IBM NetVista N2200l Thin Client for Linux

Configuring the N2200l thin client

Before you can use the N2200l thin client (also referred to as workstation) to access
server applications, you need to configure your workstation. You can use the Setup
Utility to configure workstations.

Note: You do not need access to an external server to set up and configure the

workstation.

Using the Setup Utility to configure the workstation

The Setup Utility allows you to perform the following tasks:

v Specify your keyboard language settings
v Configure your Internet Protocol (IP) settings
v Set the resolution and frequency of your display

The first time you start the workstation, you must use the initial Setup Utility to
configure the workstation.

The Setup Utility allows you to configure the following applications on your
workstation:

v Independent Computing Architecture (ICA) Client
v ICA Remote Application Manager
v Netscape 4.7 Navigator browser
v 3270 emulator to S/390 hosts
v VT emulator
v Custom applications of your choice

The Setup Utility provides two Workstation Mode user interfaces:

1. A single application that starts automatically when you power on the

workstation.

2. A Start button with one or more applications. These applications can start

automatically, if desired.

Administrators can restrict access to the Setup Utility and NS Boot firmware by
using the Setup Utility to create a hardware password.

To access the Setup Utility anytime after the initial configuration, press and hold
the following keys on the left side of the keyboard: Shift + Ctrl + Alt. Hold the
keys down for several seconds until the Setup Utility starts.

Note: For information on using the NS Boot Firmware to update CompactFlash

cards, see “Using the NS Boot Firmware to recover the flash image of a
workstation” on page 16.

© Copyright IBM Corp. 2001 9

10 IBM NetVista N2200l Thin Client for Linux