IBM NETVISTA 8318, NETVISTA 8317 User Manual

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IBM

Hardw are Maintenance Man ual Types 6826, 8317, 8318, and 8319

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IBM

Hardw are Maintenance Man ual Types 6826, 8317, 8318, and 8319

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Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 143.

Second Edition (December 2002)

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time.

Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Chapter 1. About this manual .....1

Important Safety Information .........1

Chapter 2. General Checkout......3

Chapter 3. General information .....5

Features ................5

Specifications ..............7

Available options .............8

Chapter 4. Diagnostics........9

IBM Setup Utility program .........9

Product Recovery Program menu .......11

Diagnostics ..............12

Diagnostics program download.......12

Navigating through the diagnostics programs . . 12

Running diagnostics tests.........12

Test selection .............12

Test results .............13

Fixed disk advanced test (FDAT) ......13

Quick and Full erase - hard drive ......15

Viewing the test log ..........16

Chapter 5. Installing Options .....17

Installing external options .........17

Locating controls and connectors on the front of

the computer .............17

Locating connectors on the rear of the computer 18

Obtaining device drivers .........18

Removing the cover ..........19

Removing the bezel ..........20

Locating components ..........21

Accessing system board components and drives 22

Identifying parts on the system board ....23

Installing memory ...........24

Installing PCI adapters .........25

Installing a drive in the disk drive tray ....26

Installing a cable lock ..........28

Changing the battery ..........29

Erasing a lost or forgotten password (clearing

CMOS) ...............30

Replacing the cover and connecting the cables. . 30

Chapter 6. FRU Removals ......33

Removing the retention bar and PCI riser card . . 33

Replacing a microprocessor .........33

System board..............34

Power supply .............34

Chapter 7. Symptom-to-FRU Index . . . 37

Hard disk drive boot error .........37

Power Supply Errors ...........37

Diagnostic error codes ...........39

Beep symptoms .............57

No-beep symptoms............59

POST error codes ............60

Miscellaneous error messages ........75

Undetermined problems ..........77

Chapter 8. Parts listing........79

Chapter 9. Additional Service

Information ............103

Security features ............103

Passwords .............103

Vital product data ...........104

Desktop Management Interface (DMI) ....104

Alert on LAN ............104

BIOS levels ..............104

Flash (BIOS/VPD) update procedure .....105

Flash recovery boot block jumper.......105

Power management ...........107

Automatic configuration and power interface

(ACPI) BIOS.............107

Advanced Power Management ......107

Automatic Hardware Power Management

features ..............107

Automatic Power-On features .......107

Chapter 10. Related service

information ............109

Safety information............109

General safety ............109

Electrical safety............110

Safety inspection guide .........111

Handling electrostatic discharge-sensitive

devices ..............112

Grounding requirements.........113

Safety notices (multi-lingual translations) . . . 113

Send us your comments! .........142

Problem determination tips.........143

Notices ...............143

Trademarks ..............144

iv Hardware Maintenance Manual

Chapter 1. About this manual

This manual contains service and reference information for IBM®computer Types 6826, 8317, 8318, and 8319.

This manual is divided into product service sections and a related service section, as follows:

v The product service sections include procedures for isolating problems to a FRU,

a Symptom-to-FRU Index, additional service information and an illustrated parts catalog.

v The related service section includes safety notices and safety information, and

problem determination tips.

Note:

This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively.

Before servicing an IBM product, be sure to review the “Safety information” on page 109.

Important Safety Information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

2 Hardware Maintenance Manual

Chapter 2. General Checkout

This general checkout procedure is for Type 6826, 8317, 8318, and 8319 computers.

Attention:

The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatting. Data or programs can be overwritten if you select an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed, Failed or Aborted, the test programs check the error-return code at test completion. See “Diagnostics” on page 12.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

Notes:

v Type 6826, 8317, 8318, and 8319 computers default to come up quiet (no beep and no

memory count and checkpoint code display) when no errors are detected by POST.

v To enable beep and memory count and checkpoint code display when a successful POST

occurs, do the following:

1. Select Start Options in the Configuration/Setup Utility program (see “IBM Setup

Utility program” on page 9).

2. Set Power-On Self-Test to Enhanced.

v Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system.

A down-level BIOS might cause false errors and unnecessary replacement of the system board. For more information on how to determine and obtain the latest level BIOS, see “BIOS levels” on page 104.

v If multiple error codes are displayed, diagnose the first error code displayed. v If the computer hangs with a POST error, go to ″Symptom-to-FRU Index″ on page 37. v If the computer hangs and no error is displayed, go to “Undetermined problems” on

page 77.

v If an installed device is not recognized by the diagnostics program, that device might be

defective.

001

1. Power-off the computer and all external devices.

2. Check all cables and power cords.

3. Make sure the system board is seated properly.

4. Set all display controls to the middle position.

5. Power-on all external devices.

6. Power-on the computer.

7. Check for the following response:

v Readable instructions or the Main Menu.

DID YOU RECEIVE THE CORRECT RESPONSE?

If NO, continue to 002.

If YES, proceed to 003.

002

If the Power Management feature is enabled, do the following:

1. Start the Configuration/Setup Utility program (see “IBM Setup Utility

program” on page 9)

2. Select Power Management from the Configuration/Setup Utility program

menu.

3. Select APM.

4. Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (})or

Right Arrow (Æ) to change the setting.

5. Select Automatic Hardware Power Management.

6. Set Automatic Hardware Power Management to Disabled.

7. If the problem persists, continue to 003.

003

Run the Diagnostic programs. If necessary, refer to “Diagnostics” on page 12. v If you receive an error, replace the part that the diagnostic program calls out or

go to ″Symptom-to-FRU Index″ on page 37.

v If the test stops and you cannot continue, replace the last device tested.

4 Hardware Maintenance Manual

Chapter 3. General information

This IBM®computer incorporates many of the latest advances in computer technology and can be upgraded as needs change.

Adding hardware options to a computer is an easy way to increase its capabilities. Instructions for installing external and internal options are included in this publication. When adding an option, use these instructions along with the instructions that come with the option.

Features

This section provides an overview of the computer features and preinstalled software.

Microprocessor

v Intel v Intel Pentium

Memory

Support for two dual inline memory modules (DIMMs)

Internal drives

v 3.5-inch, 1.44 MB diskette drive (some models) v Hard disk drive v EIDE CD-ROM, DVD, or CD-RW optical drive (some models)

Celeron™with 128 KB of internal L2 cache memory (some models)

4 with 512 KB of internal L2 cache memory and Intel NetBurst

micro-architecture (some models)

™

Video subsystem

An integrated graphics controller for a Video Graphics Array (VGA) monitor

Audio subsystem

Integrated Soundmax with SPX

v Microphone and headphone connectors on the front panel v Line in, line out, and microphone connectors on the rear panel

Connectivity

v 10/100 Mbps integrated Intel Ethernet controller that supports the Wake on

v 10/1000 Mbps integrated Intel Ethernet controller that supports the Wake on

LAN

feature (some models)

v PCI modem (some models)

System management features

v Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP) v Wake on LAN v Wake on Ring (in the IBM Setup Utility program, this feature is called Serial Port

Ring Detect for an external modem and Modem Ring Detect for an internal PCI modem)

v Remote Administration v Automatic power-on startup v System Management (SM) BIOS and SM software v Ability to store POST hardware test results

Input/output features

v 25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP) v Two 9-pin serial connectors v Six 4-pin, USB connectors (four on front panel and two on rear panel)

v PS/2

mouse connector

v PS/2 keyboard connector v Ethernet connector v VGA Monitor connector v Three audio connectors (line in, line out, and microphone) on rear panel v Two audio connectors (microphone and headphone) on front panel

Expansion

v Two 32-bit peripheral component interconnect (PCI) adapter slots v Two DIMM sockets

Power

v 200 W power supply with manual voltage selection switch v Automatic 50/60 Hz input frequency switching v Advanced Power Management support v Advanced Configuration and Power Interface (ACPI) support

Security features

v User and administrator passwords v Support for the addition of a cable (Kennsington) lock v Padlock loop for securing the cover v Startup sequence control v Startup without diskette drive, keyboard, or mouse v Unattended start mode v Diskette and hard disk I/O control v Serial and parallel port I/O control v Security profile by device

IBM preinstalled software

Your computer comes with preinstalled software. An operating system, device drivers to support built-in features, and other support programs are included.

Operating systems (preinstalled) (varies by model)

Note: Not all countries or regions will have these operating systems.

v Microsoft

Windows®XP Home

v Microsoft Windows XP Professional v Microsoft Windows 2000

6 Hardware Maintenance Manual

Specifications

This section lists the specifications for the computer.

Dimensions

Width: 12.2 inches (309 mm) Height: 3.3 inches (84 mm) Depth: 13.6 inches (345 mm)

Weight

Minimum configuration as shipped: 7.4 kg (16.2 lbs)

Environment

Air temperature:

Operating: 10° to 35°C (50° to 95°F) Non-operating: 10° to 60°C (50° to 140°F)

Humidity:

Operating: 8% to 80% Non-operating: 8% to 90% Transit: 8% to 90%

Electrical input

Input voltage:

Low range:

Minimum: 90 V ac Maximum: 137 V ac Input frequency range: 57–63 Hz Voltage switch setting: 115 V ac

High range:

Minimum: 180 V ac Maximum: 265 V ac Input frequency range: 47–53 Hz Voltage switch setting: 230 V ac

Input kilovolt-amperes (kVA) (approximate) 0.25 kVA

Heat output (approximate) in British thermal units (Btu) per hour:

Minimum configuration: 257 Btu/hr (75 watts) Maximum configuration: 463 Btu/hr (135 watts)

Airflow

Approximately 0.23 cubic meters per minute

Acoustical noise-emission values Note: In this computer, fan speed is controlled by

temperature, configuration, and software. Actual noise-emission values might be different from the stated values depending on the speed of the fan.

Average sound-pressure levels:

At operator position - 0.5 meters:

Idle: 33 dBA Operating: 38 dBA

At bystander position - 1 meter:

Idle: 31 dBA Operating: 37 dBA

Declared (upper limit) sound-power levels:

Idle: 4.6 bels Operating: 5.0 bels

Note: These levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

Chapter 3. General information 7

Available options

The following are some available options:

v External options

v Internal options

For the latest information about available options, see the following World Wide Web pages:

v http://www.pc.ibm.com/us/accessories/ v http://www.pc.ibm.com/ww/accessories/

Information may also be obtained by calling the following telephone numbers:

v Within the United States, call 1-800-IBM-2YOU (1-800-426-2968), your IBM

v Within Canada, call 1-800-565-3344 or 1-800-IBM-4YOU. v Outside the United States and Canada, contact your IBM reseller or IBM

– Parallel port devices, such as printers and external drives – Serial port devices, such as external modems and digital cameras – Audio devices, such as external speakers for the sound system – USB devices, such as printers, joysticks, and scanners – Security device, such as a cable lock – Monitors

– System memory, called dual inline memory modules (DIMMs) – Peripheral component interconnect (PCI) adapters – CD-ROM, DVD, or CD-RW drive, hard disk drive, diskette drive, and other

removable media drives

reseller, or IBM marketing representative.

marketing representative.

8 Hardware Maintenance Manual

Chapter 4. Diagnostics

The following tools are available to help identify and resolve hardware-related problems.

v Setup Utility program v Power-On Self-Test (POST)

– POST Beep Codes – Error Code Format

v Diagnostics program v Recovery utility

– Factory Contents – Partial recovery

v Repair utility

IBM Setup Utility program

The IBM Setup Utility program is stored in the electrically erasable programmable read-only memory (EEPROM) of your computer. The IBM Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating-system settings might override any similar settings in the IBM Setup Utility program.

To start the IBM Setup Utility program, do the following:

1. If the computer is already on when you start this procedure, shut down the

operating system and turn off the computer.

2. Turn on the computer and look for the following prompt on the logo screen:

(To interrupt normal startup, press Enter)

Press Enter when you see the prompt. The Startup Interrupt Menu is displayed.

3. Press F1 to start the IBM Setup Utility.

Note: If a user password is set, you must type the password to continue. If an

administrator password has been set, you cannot make any changes to configuration using the IBM Setup Utility program until you type your administrator password. See “Passwords” on page 103 for more information.

The IBM Setup Utility might start automatically when POST detects that hardware has been removed or new hardware has been installed in your computer. A sample

of the first IBM Setup Utility screen is shown here.

831941x 28KT10AUS 2810A IBM 1234567 02/22/02

[13:34:25] [02/22/2002]

The IBM Setup Utility program menu lists items that identify system configuration topics.

When working with the IBM Setup Utility program menu, you must use the keyboard. The keys used to perform various tasks are displayed at the bottom of each screen.

When you finish viewing or changing settings, press Esc to return to the IBM Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save Settings before you exit. Otherwise, your changes will not be saved.

10 Hardware Maintenance Manual

Product Recovery Program menu

Type 6826, 8317, 8318, and 8319 machines have recovery and diagnostics programs on a separate hard drive partition. The Enhanced Diagnostics diskette is not shipped with the machine. To download the Diagnostics program, see “Diagnostics program download” on page 12.

At startup, the machine displays the following prompt:

To start the Product Recovery Program, press F11

Attention: Make sure all data is backed up to avoid loss when the Product

Recovery program is used.

After depressing F11, you are given the following options.

v Factory Contents

This utility reformats the hard drive and restores all original files.

v System utilities

1. Repair (Windows NT 4.0 and 2000 Only)

This runs the Windows NT 4.0 emergency repair utility.

2. Run Diagnostics

Runs the IBM Enhanced Diagnostic Program.

3. Create a Diagnostics Diskette

Creates a bootable diagnostic diskette.

4. System Information

Displays information about your computer configuration and allows the user to gather system information that would be needed during a Help Center call.

5. Create Recovery/Repair Diskette (Disk to Disk Solution Only)

Creates a startable diskette to restore access to the IBM Product Recovery program on the hard disk.

6. Recovery CD

In the event of a Hard Disk Drive failure, a Recovery CD can be used to restore the Hard Disk Drive to the original factory preset. Be sure to use the Recovery CD FRU list to obtain the proper recovery CD for the computer model you are servicing.

Chapter 4. Diagnostics 11

Diagnostics

Diagnostics program download

Navigating through the diagnostics programs

The Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer’s hardware components.

For a complete list of error codes and messages, see ″Symptom-to-FRU Index″ on page 37.

To download the Diagnostics program, do the following:

v Go to http://www.pc.ibm.com/support/us/. v Search for the machine Type and model in the ″Quick path to a product″ box on

the left.

v Select Downloadable Files from the optoins on the left. v Select Diagnostic from the ″Downloadable files by category″ pull down menu.

Use the cursor movement keys to navigate within the menus.

v The Enter key is used to select a menu item. v The Esc key is used to back up to the previous menu. v For online help select F1.

Running diagnostics tests

There are four ways to run the diagnostic tests.

1. Using the cursor movement keys, highlight Run Normal Test or Run Quick

Test from the Diagnostics menu and then press Enter.

This will automatically run a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute.

2. Press F5 to automatically run all selected tests in all categories. See ″Test

Selection″.

3. From within a test category, press Ctrl-Enter to automatically run only the

selected tests in that category. See ″Test Selection″.

4. Using the cursor movement keys, highlight a single test within a test category,

then press Enter. This will run only that test.

Press Esc at any time to stop the testing process.

Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 16.

Test selection

To select one or more tests, use the following procedure.

1. Open the corresponding test category.

2. Using the cursor movement keys, highlight the desired test.

3. Press the space bar.

A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the chevron.

4. Repeat steps 2 and 3 above to select all desired tests.

12 Hardware Maintenance Manual

Test results

Diagnostics test results will produce the following error code format:

Function Code

v Function Code:

Represents the feature or function within the PC.

v Failure Type:

Represents the type of error encountered.

v DeviceID:

Contains the component’s unit-ID which corresponds to either a fixed disk drive, removable media drive, serial or parallel port, processor, specific RIMM, or a device on the PCI bus.

v Date:

Contains the date on which the diagnostic test was run. The date is retrieved from CMOS and displayed using the YYYYMMDD format.

v ChkDigits:

Contains a 2-digit check-digit value to ensure the following: – Diagnostics were run on the specified date. – Diagnostics were run on the specified IBM computer. – The diagnostic error code is recorded correctly.

v Text:

Description of the error.

Failure Type DeviceID Date ChkDigits Text

Note: See “Diagnostic error codes” on page 39 for error code listings.

Fixed disk advanced test (FDAT)

PC-Doctor’s (PCDR) Fixed-Disk Advanced Test module (FDAT) is a full-featured highly configurable fixed-disk test suite. The configurable capabilities of FDAT allow users to enable or disable specific tests, enable or disable testing features, control the test log detail, alter testing parameters, etc. FDAT will test for and report most commonly found errors on a fixed-disk drive and is able to test up to 128 SCSI and 4 IDE drives (up to 132 total drives). Drive information is gathered through FDAT’s enumeration of available devices and user specific configuration parameters located in the FDAT.INI. FDAT uses information supplied by these features to indicate specifically what devices are available for test, what tests are available for the device, device properties, etc. Modify the FDAT.INI file in PC Doctor for DOS to change testing parameters

FDAT consists of the following subtests and features.

Fixed-Disk Tests:

v Seek Tests: - checks the physical operation of the drive head.

– Linear Seek – Random Seek – Min-Max Seek – Butterfly Seek

v Verify Tests: - checks the integrity of the data present on the media.

– Linear Verify

Chapter 4. Diagnostics 13

– Random Verify

v Surface Scan Tests: - checks the drive media for defects.

– Surface Scan (Linear) – Surface Scan (Aggressive) - this is disabled for normal customer use. – Surface Scan (Random)

v SMART: - checks the SMART functionality for drives that support SMART.

– Start SMART Self-Test – Get SMART test results

Other Test Features:

v Write-Splice Repair - detects and corrects Error Correction Code errors during

Verify tests.

v Auto Spin Down - a gradual spin down of the drive platters to avoid damaging

the media.

v Manufacturer Log - an in-depth manufacturer supported log of errors on the

drive.

Multitasking:

To allow simultaneous testing of multiple hard drives whenever possible, the FDAT module is written as a set of multitasking functions. Each drive under test can run the same test or run a different test at the same time. Each subtest is written to handle a single test pass and all test variables are kept track of in a structure unique for each drive . However, when testing IDE drives, FDAT will not perform simultaneous testing of IDE drives that are attached to the same IDE cable. For example, if FDAT is testing four IDE drives on a PC, it will perform simultaneous testing on drives 1 and 3 first (master drives), then perform tests on 2 and 4 (slave drives). FDAT will also perform simultaneous testing on a master and slave that are on separate IDE cables, but will not perform simultaneous tests on a master and slave on the same IDE cable. This generally increases the amount of time needed to test multiple IDE drives. Another limitation of FDAT’S multitasking capability is the use of Ultra DMA (UDMA). Only one drive at a time can access the UDMA channel and the UDMA channel buffer must be kept high in order to maintain a speed advantage over other data transfer modes. In order to use the UDMA channel during testing, users must disable the multitasking feature.

Destructive vs non-destructive testing:

Most of the tests found in FDAT are non-destructive. This means that PCDR will preserve any data that is present on the tested media prior to beginning any destructive operations (i.e. write operations). However, users can run certain tests in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning. Unlike non-destructive tests, any data present on the media prior to the test beginning is lost. FDAT allows for enabling or disabling destructive tests, as well as specifying a range of destructive and non-destructive sectors on the tested drive. This is done through the configuration of the FDAT.INI .If destructive and non-destructive ranges somehow overlap, then the overlapped area is considered non-destructive. For example, if users specify both destructive and non-destructive ranges as the same, then the entire drive is tested as non-destructive.

14 Hardware Maintenance Manual

Quick and Full erase - hard drive

The Diagnostics program offers two hard drive format utilities:

v Quick Erase Hard Drive v Full Erase Hard Drive

The Quick Erase Hard Drive provides a DOS utility that performs the following steps.

v Destroys the Master Boot Record (MBR) on the hard drive. v Destroys all copies of the FAT Table on all partitions (both the master and

backup).

v Destroys the partition table. v Provides messages that warn the user that this is a non-recoverable process.

Chapter 4. Diagnostics 15

The Full Erase Hard Drive provides a DOS utility that performs the following steps.

v Performs all the steps in Quick Erase. v Provides a DOS utility that writes random data to all sectors of the hard drive. v Provide an estimate of time to completion along with a visual representation of

completion status.

v Provides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed up before using the Quick or Full Erase functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure.

1. Select the UTILITY option on the toolbar and press Enter.

2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and

follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed test.

To view details of a failure or to view a list of test results, use the following procedure from any test category screen.

v Press F3 to activate the log file. v Press F3 again to save the file to diskette or F2 to print the file.

16 Hardware Maintenance Manual

Chapter 5. Installing Options

This section contains information on adding or replacing customer options.

Installing external options

This section shows the various external connectors on the computer to which external options may be attached. When adding an external option, use the information in this section to identify the required connector, and then use the instructions that come with the option to make the connection and install any software or device drivers that are required for the option.

Locating controls and connectors on the front of the computer

The following illustration shows locations of the controls and connectors on the front of the computer.

1 Diskette drive 5 Hard disk drive activity indicator 2 Headphone connector 6 Power-on indicator 3 Microphone connector 7 Power button 4 USB connectors (4) 8 CD or DVD drive

Locating connectors on the rear of the computer

The following illustration shows locations of connectors on the rear of the computer.

1 Serial connector 8 Audio line-out connector 2 PCI adapter slots 9 VGA monitor connector 3 Ethernet connector 10 USB connectors (2) 4 Parallel connector 11 PS/2 keyboard connector 5 Serial connector 12 PS/2 mouse connector 6 Microphone connector 13 Power cord connector 7 Audio line-in connector

Note: Some connectors on the rear of your computer are color-coded to help

determine where to connect the cables.

Obtaining device drivers

Device drivers for operating systems that are not preinstalled may be obtained at http://www.ibm.com/pc/support/ on the World Wide Web. Installation instructions are provided in README files with the device-driver files.

18 Hardware Maintenance Manual

Removing the cover

To remove the cover:

1. Shut down the operating system, remove any media (diskettes, CDs, or tapes)

from the drives, and turn off all attached devices and the computer.

2. Unplug all power cords from electrical outlets.

3. Disconnect all cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the computer.

4. Remove the floor stand, if attached.

5. Remove the padlock or cable lock if installed.

6. Remove the two thumbscrews that secure the cover at the rear of the system

unit.

7. Using the handle provided at the rear, pull the cover to the rear and lift it off.

Chapter 5. Installing Options 19

Removing the bezel

To remove the bezel:

1. Remove the cover. See “Removing the cover” on page 19.

2. Lift the three tabs holding the bezel in place and pull forward and off.

20 Hardware Maintenance Manual

Locating components

The following illustration will help you locate the various components in the computer.

1 Diskette drive 6 Hard disk drive 2 System board 7 CD or DVD drive 3 DIMM connectors 8 Battery 4 PCI riser 9 Disk drive tray 5 Power supply

Chapter 5. Installing Options 21

Accessing system board components and drives

To access some components on the system board such as memory, the battery, and the Clear CMOS/BIOS recovery jumper, it may be necessary to slide the diskette and CD drive tray outward to the front of the computer.

To access system board components or drives:

1. Turn off the computer.

2. Remove the cover. See “Removing the cover” on page 19.

3. Remove the screw securing the drive tray to the riser card support.

4. Press in on the drive tray buttons at each side as shown, and slide tray forward

to access drives.

Notes:

a. It may be necessary to disconnect some cables attached to the drives to

b. Make sure you note the location of any cables that you disconnect from the

5. Slide the drive tray to the front just far enough to access the necessary system

board component.

6. If any PCI adapters are installed, remove the PCI riser and adapter cards. Do

not remove any adapters from the riser card.

22 Hardware Maintenance Manual

allow the drive tray to slide out far enough to access some system board components. To remove the drive tray completely, disconnect all the cables attached to the diskette and CD drives.

drives.

Identifying parts on the system board

The system board (sometimes called the planar or motherboard) is the main circuit board in the computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that can be installed later.

The following illustration shows the locations of parts on the system board.

1 Microprocessor 8 Battery 2 DIMM connectors 9 Diskette drive connector 3 Front panel connector 10 Clear CMOS/BIOS recovery jumper 4 CD audio connector 11 System fan connector 5 PCI riser connector 12 Microprocessor fan connector 6 Secondary IDE connector 13 Main power 7 Primary IDE connector 14 Microprocessor power connector

Chapter 5. Installing Options 23

Installing memory

Type 6826, 8317, 8318, and 8319 computers have two connectors for installing dual inline memory modules (DIMMs) that provide up to a maximum of 2 GB of system memory.

When installing memory, the following rules apply: v Use 2.5 V, 184-pin, double data rate synchronous dynamic random access

memory (DDR SDRAM), non-ECC DIMMs.

v Use 128 MB, 256 MB, 512 MB, or 1 GB DIMMs in any combination.

Note: Only DDR SDRAM DIMMs can be used.

To install DIMMs:

1. Access the system board. See “Accessing system board components and drives”

on page 22.

2. Locate the DIMM connectors. See “Identifying parts on the system board” on

page 23.

3. Open the retaining clips.

4. Make sure the notch in the DIMM aligns with the tab on the connector. Push or

insert the memory module straight down into the connector until the retaining clips close.

5. Slide the CD and diskette drive tray back into position and reconnect any

cables that were disconnected. Insert the holding screw.

Note: Be sure to align the drive tray properly on the drive tray tracks,

otherwise the drive tray will not sit properly, nor will the cover attach properly.

6. Replace the PCI riser and adapters if it was removed.

24 Hardware Maintenance Manual

7. Replace the cover. See “Replacing the cover and connecting the cables” on

page 30.

Installing PCI adapters

This section provides information and instructions for installing and removing PCI adapters. The computer has a riser card with two PCI expansion slots.

To install a PCI adapter:

1. Remove the cover. See “Removing the cover” on page 19.

2. Remove the PCI riser and adapters that are already installed.

3. Remove the adapter-slot-cover latch and the slot cover for the appropriate

expansion slot.

4. Remove the adapter from its static-protective package

5. Install the adapter into the appropriate slot on the PCI riser.

6. Replace the adapter-slot-cover latch.

7. Install the PCI riser and adapters.

8. Replace the cover. See “Replacing the cover and connecting the cables” on

page 30.

What to do next:

v To work with another option, go to the appropriate section. v To complete the installation, go to “Replacing the cover and connecting the

cables” on page 30.

Chapter 5. Installing Options 25

Installing a drive in the disk drive tray

This section provides information and instructions for installing and removing internal drives.

Drives that are available for Type 6826, 8317, 8318, and 8319 computers are:

v Hard disk drives v Tape drives v CD drives or DVD drives v Diskette and other removable media drives

When installing an internal drive, it is important to note what type and size of drive that you can install in each bay. Also, it is important to correctly connect the internal drive cables to the installed drive.

To install a drive in the disk drive tray, follow these steps.

1. Remove the cover. See “Removing the cover” on page 19.

2. Remove the bezel. See “Removing the bezel” on page 20.

3. Remove the disk drive tray. See “Accessing system board components and

drives” on page 22 and “Locating components” on page 21.

4. Install the drive into the bay. Align the screw holes, and insert the four screws.

26 Hardware Maintenance Manual

5. Reinstall the disk drive tray. Go to “Connecting a diskette drive” on page 28 or

“Connecting an IDE CD drive”.

Note: Be sure to connect the system fan cable before sliding the disk drive tray

back in.

6. Replace the bezel and cover.

Replacing the hard disk drive

To replace the hard disk drive, follow these steps.

1. Remove the cover. See “Removing the cover” on page 19.

2. Remove the disk drive tray. See “Accessing system board components and

drives” on page 22.

3. Disconnect the signal and power cables from the existing hard disk drive and

remove the drive. Do not disconnect the signal cable from the system board.

4. Insert the hard drive into the hard disk cage and secure with 4 screws.

5. Slide the hard disk cage into its slot and make sure the plastic retaining clip is

secure. Connect the signal and power cables to the drive.

6. Reinstall the disk drive tray and connect the signal and power cables for the

diskette and CD drives.

What to do next:

v To work with another option, go to the appropriate section. v To complete the installation, go to “Replacing the cover and connecting the

cables” on page 30.

Connecting an IDE CD drive

1. Locate the signal cable that came with your computer or with the new drive.

2. Locate the secondary IDE connector on the system board. See “Identifying parts

on the system board” on page 23.

3. Connect one end of the signal cable to the drive and the other to the secondary

IDE connector on the system board.

4. If you have a CD-ROM drive audio cable, connect it to the drive and the

system board. For the location of the CD audio connector, see “Identifying parts on the system board” on page 23.

Chapter 5. Installing Options 27

What to do next:

v To work with another option, go to the appropriate section. v To complete the installation, go to “Replacing the cover and connecting the

cables” on page 30.

Connecting a diskette drive

1. Locate the cable that came with your computer or with the new drive.

2. Locate the diskette drive connector on the system board. See “Identifying parts

on the system board” on page 23.

3. Connect one end of the signal cable to the drive and the other to the diskette

drive connector on the system board.

Note: Make sure the twisted end of the cable is plugged into the drive.

What to do next:

v To work with another option, go to the appropriate section. v To complete the installation, go to “Replacing the cover and connecting the

cables” on page 30.

Installing a cable lock

To help to protect against theft, an optional cable lock can be installed to secure the computer to a desk, table, or other fixture. This type of cable lock also automatically locks the computer cover to the chassis. The cable-lock latch on the computer accommodates the same type of cable lock used with many laptop computers. Cable Locks can be ordered directly from IBM. For more information, see Finding options from IBM in Access IBM.

28 Hardware Maintenance Manual

See the following illustration for cable lock installation.

Changing the battery

Type 6826, 8317, 8318, 8319 computers have a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when the computer is turned off.

The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

Refer to “Safety information” on page 109 for information about replacing and disposing of the battery.

To change the battery:

1. Refer to “Identifying parts on the system board” on page 23 and locate the

battery.

2. Remove the PCI riser and any cables that impede access to the battery.

3. Remove the old battery.

Chapter 5. Installing Options 29

4. Install the new battery.

5. Reconnect any cables that were disconnected. Slide the drive tray back into the

computer, making sure both side tabs lock.

6. Install the PCI riser and adapters if removed.

7. Replace the cover, and connect the cables. See “Replacing the cover and

connecting the cables”.

Note: When the computer is turned on for the first time after battery

replacement, an error message might be displayed. This is normal after replacing the battery.

8. Turn on the computer and all attached devices.

9. Use the IBM Setup Utility program to set the date and time and any

passwords.

Erasing a lost or forgotten password (clearing CMOS)

This section applies to lost or forgotten passwords. For more information about lost or forgotten passwords, go to Access IBM.

To erase a forgotten password:

1. Refer to “Accessing system board components and drives” on page 22.

2. Locate the Clear CMOS/BIOS recovery jumper on the system board. See

“Identifying parts on the system board” on page 23.

3. Move the jumper from the standard position (pins 1 and 2, closest to the

battery) to the maintenance or configure position (pins 2 and 3, farthest from the battery).

4. Slide both drive trays back into the computer and secure with the holding

screws. Reconnect any cables that were disconnected.

5. Install the PCI riser and adapters.

6. Replace the cover, and connect the power cable. See “Replacing the cover and

connecting the cables”.

7. Restart the computer, leave it on for approximately 10 seconds, and then turn

off the computer.

8. Repeat step 1.

9. Move the jumper back to the standard (pins 1 and 2).

10. Reassemble the computer and replace the cover. See “Replacing the cover and

connecting the cables”.

Replacing the cover and connecting the cables

After working with options, reinstall any removed parts, replace the cover, and reconnect cables, including telephone lines and power cords. Also, depending on the option that is installed, you might need to confirm the updated information in the IBM Setup Utility program.

To replace the cover and connect cables to your computer:

30 Hardware Maintenance Manual

1. Ensure that all components have been reassembled correctly and that no tools

or loose screws are left inside your computer.

2. Clear any cables that might impede the replacement of the cover.

3. Place the cover over the computer and slide it to the rear until it is fully closed.

Secure the cover with the two thumbscrews.

4. If your computer is being placed in the vertical position, attach the floor stand.

Attention: To prevent overheating and possible component damage, always attach the floor stand when placing the computer in the vertical position.

5. Reconnect the external cables and power cords to the computer. See “Locating

connectors on the rear of the computer” on page 18.

6. To update the configuration, see “IBM Setup Utility program” on page 9.

Chapter 5. Installing Options 31

32 Hardware Maintenance Manual

Chapter 6. FRU Removals

These removals are to be done by trained service technicians only.

Important: Before you install or remove any option, read “Safety information” on page 109. These precautions and guidelines will help you work safely.

Removing the retention bar and PCI riser card

To remove the retention bar and riser card, do the following:

1. Turn off the computer and peripheral devices and disconnect all external cables

and power cords; then, remove the cover. See “Removing the cover” on page 19.

2. Disconnect all riser card cables and wires.

3. Remove the screws securing the retention bar and PCI riser card.

4. Lift the riser card out.

Replacing a microprocessor

To replace a microprocessor in any of the machine types, do the following:

1. Turn off the computer and peripheral devices and disconnect all external cables

and power cords; then, remove the cover. See “Removing the cover” on page 19.

2. Remove the drive tray. See “Installing a drive in the disk drive tray” on

page 26.

3. Remove the retention bar and riser card. See “Removing the retention bar and

PCI riser card”.

System board

4. Unscrew the fansink from the system board and carefully lift it off. The

processor will come with it, attached to the bottom by thermal grease.

5. To remove the fansink from the processor, remove the assembly from the

system board, and twist the processor to break the seal formed by the thermal grease and remove.

To remove the system board, do the following:

1. Turn off the computer and peripheral devices and disconnect all external cables

and power cords; then, remove the cover. See “Removing the cover” on page 19.

2. Remove the retention bar and riser card. See “Removing the retention bar and

PCI riser card” on page 33.

3. Remove the drive tray. See “Installing a drive in the disk drive tray” on

page 26.

4. Disconnect all wires connected to the system board.

5. Remove the fansink and processor. See “Replacing a microprocessor” on

page 33.

6. Remove the 4 screws that attach the system board to the chassis.

7. Lift out the system board.

Power supply

To remove the power supply, do the following:

1. Turn off the computer and peripheral devices and disconnect all external cables

and power cords; then, remove the cover. See “Removing the cover” on page 19.

34 Hardware Maintenance Manual

2. Remove the drive tray. See “Installing a drive in the disk drive tray” on

page 26.

3. Remove the hard disk drive. See “Replacing the hard disk drive” on page 27.

4. Disconnect all power supply wires.

5. Remove the system board. See“System board” on page 34.

6. Remove the screws holding the power supply.

7. Lift out the power supply.

Chapter 6. FRU Removals 35

36 Hardware Maintenance Manual

Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with ″General Checkout″ on page 3. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 77.

Notes: v If you have both an error message and an incorrect audio response, diagnose the error

message first.

v If you cannot run the diagnostic tests or you get a diagnostic error code when running a

test, but did receive a POST error message, diagnose the POST error message first.

v If you did not receive any error message, look for a description of your error symptoms

in the first part of this index.

v Check the hard disk drive jumper settings before you replace a hard disk drive.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Error FRU/Action

The start-up drive is not in the boot sequence in configuration.

No operating system installed on the boot drive.

The boot sector on the start-up drive is corrupted.

The drive is defective. Replace the hard disk drive.

Check the configuration and ensure the start-up drive is in the boot sequence.

Install an operating system on the boot drive.

The drive must be formatted, do the following:

1. Attempt to access and recover (back-up)

the failing hard disk drive.

2. Using the operating systems programs,

format the hard disk drive.

Power Supply Errors

If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures.

Check/Verify FRU/Action

Check the following for proper installation.

v Power Cord v On/Off Switch connector v On/Off Switch Power Supply connector v System Board Power Supply connectors v Microprocessor(s) connection

Check the power-on switch for continuity. Power Cord

Reseat

Check/Verify FRU/Action

Check the power-on switch for continuity. Power-on Switch

38 Hardware Maintenance Manual

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See ″Diagnostics″ on page 9 for the specific type for information about the Diagnostic programs.

In the following index, X can represent any number.

Diagnostic Error Code FRU/Action 000-000-XXX

BIOS Test Passed

000-002-XXX

BIOS Timeout

000-024-XXX

BIOS Addressing test failure

000-025-XXX

BIOS Checksum Value error

000-026-XXX

FLASH data error

000-027-XXX

BIOS Configuration/Setup error

000-034-XXX

BIOS Buffer Allocation failure

000-035-XXX

BIOS Reset Condition detected

000-036-XXX

BIOS Register error

000-038-XXX

BIOS Extension failure

000-039-XXX

BIOS DMI data error

000-195-XXX

BIOS Test aborted by user

000-196-XXX

BIOS test halt, error threshold exceeded

1. No action

1. Flash the system

2. System board

1. Flash the system

2. System board

1. Flash the system

2. Boot block

3. System board

1. Flash the system

2. Boot block

3. System board

1. Run Setup

2. Flash the system

3. Boot block

4. System board

1. Reboot the system

2. Flash the system

3. Run memory test

4. System board

1. Flash the system

2. System board

1. Flash the system

2. Boot block

3. System board

1. Flash the system

2. Adapter card

3. System board

1. Flash the system

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

Chapter 7. Symptom-to-FRU Index 39

Diagnostic Error Code FRU/Action 000-197-XXX

BIOS test warning

000-198-XXX

BIOS test aborted

000-199-XXX

BIOS test failed, cause unknown

000-250-XXX

BIOS APM failure

000-270-XXX

BIOS ACPI failure

001-000-XXX

System Test Passed

001-00X-XXX

System Error

001-01X-XXX

System Error

001-024-XXX

System Addressing test failure

001-025-XXX

System Checksum Value error

001-026-XXX

System FLASH data error

001-027-XXX

System Configuration/Setup error

001-032-XXX

System Device Controller failure

001-034-XXX

System Device Buffer Allocation failure

001-035-XXX

System Device Reset condition detected

001-036-XXX

System Register error

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

1. Flash the system

2. System board

1. Flash the system

2. System board

1. No action

1. System board

1. Flash the system

2. System board

1. Flash the system

2. System board

1. Run Setup

2. Flash the system

3. System board

1. System board

1. Reboot the system

2. Flash the system

3. Run memory test

4. System board

1. System board

40 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 001-038-XXX

System Extension failure

001-039-XXX

System DMI data structure error

001-040-XXX

System IRQ failure

001-041-XXX

System DMA failure

001-195-XXX

System Test aborted by user

001-196-XXX

System test halt, error threshold exceeded

001-197-XXX

System test warning

1. Adapter card

2. System board

1. Flash the system

2. System board

1. Power-off/on system and re-test

2. System board

1. Power-off/on system and re-test

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

001-198-XXX

System test aborted

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

001-199-XXX

System test failed, cause unknown

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

001-250-XXX

System ECC error

001-254-XXX 001-255-XXX

1. System board

001-256-XXX 001-257-XXX

System DMA error

001-260-XXX 001-264-XXX

1. System board

System IRQ error

001-268-XXX

System IRQ1 failure

001-269-XXX

System IRQ2 failure

001-270-XXX

System IRQ3 failure

1. Device on IRQ1

2. System board

1. Device on IRQ2

2. System board

1. Device on IRQ3

2. System board

Chapter 7. Symptom-to-FRU Index 41

Diagnostic Error Code FRU/Action 001-271-XXX

System IRQ4 failure

001-272-XXX

System IRQ5 failure

001-273-XXX

System IRQ6 (diskette drive) failure

001-274-XXX

System IRQ7 failure

001-275-XXX

System IRQ8 failure

001-276-XXX

System IRQ9 failure

001-277-XXX

System IRQ10 failure

001-278-XXX

System IRQ11 failure

001-279-XXX

System IRQ12 failure

001-280-XXX

System IRQ13 failure

001-281-XXX

System IRQ14 (hard disk drive) failure

001-282-XXX

System IRQ15 failure

001-286-XXX 001-287-XXX 001-288-XXX

System Timer failure

001-292-XXX

System CMOS RAM error

001-293-XXX

System CMOS Battery

001-298-XXX

System RTC date/time update failure

001-299-XXX

System RTC periodic interrupt failure

001-300-XXX

System RTC Alarm failure

1. Device on IRQ4

2. System board

1. Device on IRQ5

2. System board

1. Diskette Cable

2. Diskette drive

3. System board

1. Device on IRQ7

2. System board

1. Device on IRQ8

2. System board

1. Device on IRQ9

2. System board

1. Device on IRQ10

2. System board

1. Device on IRQ11

2. System board

1. Device on IRQ12

2. System board

1. Device on IRQ13

2. System board

1. Hard disk drive cable

2. Hard disk drive

3. System board

1. Device on IRQ15

2. System board

1. System board

1. Run Setup and re-test

2. System board

1. Battery

2. System board

1. Flash the system

2. System board

1. System board

42 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 001-301-XXX

System RTC Century byte error

005-000-XXX

Video Test Passed

005-00X-XXX

Video error

005-010-XXX 005-011-XXX 005-012-XXX

1. Flash the system

2. System board

1. No action

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

005-013-XXX

Video Signal failure

005-016-XXX

Video Simple Pattern test failure

1. Video Ram

2. Video card, if installed

3. System board

005-024-XXX

Video Addressing test failure

005-025-XXX

Video Checksum Value error

005-027-XXX

Video Configuration/Setup error

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Run Setup

2. Video drivers update

3. Video card, if installed

4. System board

005-031-XXX

Video Device Cable failure

1. Video cable

2. Monitor

3. Video card, if installed

4. System board

005-032-XXX

Video Device Controller failure

005-036-XXX

Video Register error

005-038-XXX

System BIOS extension failure

005-040-XXX

Video IRQ failure

005-195-XXX

Video Test aborted by user

005-196-XXX

Video test halt, error threshold exceeded

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Video card, if installed

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

Chapter 7. Symptom-to-FRU Index 43

Diagnostic Error Code FRU/Action 005-197-XXX

Video test warning

005-198-XXX

Video test aborted

005-199-XXX

Video test failed, cause unknown

005-2XX-XXX 005-3XX-XXX

Video subsystem error

006-000-XXX

Diskette interface Test Passed

006-0XX-XXX

Diskette interface error

006-195-XXX

Diskette interface Test aborted by user

006-196-XXX

Diskette interface test halt, error threshold exceeded

006-197-XXX

Diskette interface test warning

006-198-XXX

Diskette interface test aborted

006-199-XXX

Diskette interface test failed, cause unknown

006-25X-XXX

Diskette interface Error

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

1. Video card, if installed

2. System board

1. No action

1. Diskette drive Cable

2. Diskette drive

3. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. If a component is called out, make sure

it is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

1. Diskette drive cable

2. Diskette drive

3. System board

44 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 011-000-XXX

Serial port Interface Test Passed

011-001-XXX

Serial port Presence

1. No action

1. Remove external serial device, if

present

2. Run setup, enable port

3. System board

011-002-XXX 011-003-XXX

1. System board

Serial port Timeout/Parity error

011-013-XXX 011-014-XXX

1. System board

Serial port Control Signal/Loopback test failure

011-015-XXX

Serial port External Loopback failure

1. Wrap plug

Note: Ensure the wrap plug is removed

after testing is completed. Otherwise, the system may not shut down properly.

2. System board

011-027-XXX

Serial port Configuration/Setup error

1. Run Setup, enable port

2. Flash the system

3. System board

011-03X-XXX 011-04X-XXX

1. System board

Serial port failure

011-195-XXX

Serial port Test aborted by user

011-196-XXX

Serial port test halt, error threshold exceeded

011-197-XXX

Serial port test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

011-198-XXX

Serial port test aborted

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

011-199-XXX

Serial port test failed, cause unknown

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

011-2XX-XXX

Serial port signal failure

1. External serial device

2. System board

Chapter 7. Symptom-to-FRU Index 45

Diagnostic Error Code FRU/Action 014-000-XXX

Parallel port Interface Test Passed

014-001-XXX

Parallel port Presence

014-002-XXX 014-003-XXX

Parallel port Timeout/Parity error

014-013-XXX 014-014-XXX

Parallel port Control Signal/Loopback test failure

014-015-XXX

Parallel port External Loopback failure

014-027-XXX

Parallel port Configuration/Setup error

014-03X-XXX 014-04X-XXX

Parallel port failure

014-195-XXX

Parallel port Test aborted by user

014-196-XXX

Parallel port test halt, error threshold exceeded

014-197-XXX

Parallel port test warning

014-198-XXX

Parallel port test aborted

014-199-XXX

Parallel port test failed, cause unknown

014-2XX-XXX 014-3XX-XXX

Parallel port failure

015-000-XXX

USB port Interface Test Passed

1. No action

1. Remove external parallel device, if

present

2. Run setup, enable port

3. System board

1. System board

1. Wrap plug

2. System board

1. Run Setup, enable port

2. Flash the system

3. System board

1. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

1. External parallel device

2. System board

1. No action

46 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 015-001-XXX

USB port Presence

015-002-XXX

USB port Timeout

015-015-XXX

USB port External Loopback failure

015-027-XXX

USB port Configuration/Setup error

015-032-XXX

USB port Device Controller failure

015-034-XXX

USB port buffer allocation failure

1. Remove USB device(s) and re-test

2. System board

1. Remove USB device(s) and re-test

2. System board

1. Remove USB device(s) and re-test

2. System board

1. Flash the system

2. System board

1. System board

1. Reboot the system

2. Flash the system

3. Run memory test

4. System board

015-035-XXX

USB port Reset condition detected

015-036-XXX

USB port Register error

015-040-XXX

USB port IRQ failure

1. Remove USB device(s) and re-test

2. System board

1. System board

1. Run setup and check for conflicts

2. Flash the system

3. System board

015-195-XXX

USB port Test aborted by user

015-196-XXX

USB port test halt, error threshold exceeded

015-197-XXX

USB port test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

015-198-XXX

USB port test aborted

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

015-199-XXX

USB port test failed, cause unknown

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

018-000-XXX

PCI Card Test Passed

1. No action

Chapter 7. Symptom-to-FRU Index 47

Diagnostic Error Code FRU/Action 018-0XX-XXX

PCI Card Failure

018-195-XXX

PCI Card Test aborted by user

018-196-XXX

PCI Card test halt, error threshold exceeded

018-197-XXX

PCI Card test warning

018-198-XXX

PCI Card test aborted

018-199-XXX

PCI Card test failed, cause unknown

018-250-XXX

PCI Card Services error

020-000-XXX

PCI Interface Test Passed

020-0XX-XXX

PCI Interface error

020-195-XXX

PCI Test aborted by user

020-196-XXX

PCI test halt, error threshold exceeded

020-197-XXX

PCI test warning

1. Riser card, if installed

2. System board

1. PCI card

2. Information

3. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. Make sure the component that is called

out is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

1. PCI card

2. Riser card, if installed

3. System board

1. No action

1. PCI card

2. Riser card, if installed

3. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

48 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 020-198-XXX

PCI test aborted

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

020-199-XXX

PCI test failed, cause unknown

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

020-262-XXX

PCI system error

1. PCI card

2. Riser card, if installed

3. System board

025-000-XXX

IDE interface Test Passed

025-00X-XXX 025-01X-XXX

IDE interface failure

1. No action

1. IDE signal cable

2. Check power supply

3. IDE device

4. System board

025-027-XXX

IDE interface Configuration/Setup error

1. IDE signal cable

2. Flash the system

3. IDE device

4. System board

025-02X-XXX 025-03X-XXX 025-04X-XXX

IDE Interface failure

1. IDE signal cable

2. Check power supply

3. IDE device

4. System board

025-195-XXX

IDE interface Test aborted by user

025-196-XXX

IDE interface test halt, error threshold exceeded

025-197-XXX

IDE interface test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

025-198-XXX

IDE interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

Chapter 7. Symptom-to-FRU Index 49

Diagnostic Error Code FRU/Action 025-199-XXX

IDE interface test failed, cause unknown

030-000-XXX

SCSI interface Test Passed

030-00X-XXX 030-01X-XXX

SCSI interface failure

030-027-XXX

SCSI interface Configuration/Setup error

030-03X-XXX 030-04X-XXX

SCSI interface error

030-195-XXX

SCSI interface Test aborted by user

030-196-XXX

SCSI interface test halt, error threshold exceeded

030-197-XXX

SCSI interface test warning

030-198-XXX

SCSI interface test aborted

030-199-XXX

SCSI interface test failed, cause unknown

035-000-XXX

RAID interface Test Passed

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

1. No action

1. SCSI signal cable

2. Check power supply

3. SCSI device

4. SCSI adapter card, if installed

5. System board

1. SCSI signal cable

2. Flash the system

3. SCSI device

4. SCSI adapter card, if installed

5. System board

1. SCSI signal cable

2. Check power supply

3. SCSI device

4. SCSI adapter card, if installed

5. installed System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

1. No action

50 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 035-0XX-XXX

RAID interface Failure

1. RAID signal cable

2. RAID device

3. RAID adapter card, if installed

4. System board

035-195-XXX

RAID interface Test aborted by user

035-196-XXX

RAID interface test halt, error threshold exceeded

035-197-XXX

RAID interface test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

035-198-XXX

RAID interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

035-199-XXX

RAID interface test failed, cause unknown

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

071-000-XXX

Audio port Interface Test Passed

071-00X-XXX 071-01X-XXX 071-02X-XXX

Audio port error

071-03X-XXX

Audio port failure

1. No action

1. Run Setup

2. Flash the system

3. System board

1. Speakers

2. Microphone

3. Audio card, if installed

4. System board

071-04X-XXX

Audio port failure

1. Run Setup

2. Audio card, if installed

3. System board

071-195-XXX

Audio port Test aborted by user

071-196-XXX

Audio port test halt, error threshold exceeded

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

Chapter 7. Symptom-to-FRU Index 51

Diagnostic Error Code FRU/Action 071-197-XXX

Audio port test warning

071-198-XXX

Audio port test aborted

071-199-XXX

Audio port test failed, cause unknown

071-25X-XXX

Audio port failure

080-000-XXX

Game Port interface Test Passed

080-XXX-XXX

Game Port interface Error

080-195-XXX

Game Port interface Test aborted by user

080-196-XXX

Game Port interface test halt, error threshold exceeded

080-197-XXX

Game Port interface test warning

080-198-XXX

Game Port interface test aborted

080-199-XXX

Game Port interface test failed, cause unknown

086-000-XXX

Mouse Port interface Test Passed

086-001-XXX

Mouse Port interface Presence

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

1. Speakers

2. Audio card, if installed

3. System board

1. No action

1. Remove the game port device and

re-test the system

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

1. No action

1. Mouse

2. System board

52 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 086-032-XXX

Mouse Port interface Device controller failure

086-035-XXX

Mouse Port interface Reset

086-040-XXX

Mouse Port interface IRQ failure

1. Mouse

2. System board

1. Mouse

2. System board

1. Run Setup

2. Mouse

3. System board

086-195-XXX

Mouse Port interface Test aborted by user

086-196-XXX

Mouse Port interface test halt, error threshold exceeded

086-197-XXX

Mouse Port interface test warning

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

086-198-XXX

Mouse Port interface test aborted

1. If a component is called out, make sure it

is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

086-199-XXX

Mouse Port interface test failed, cause unknown

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

089-000-XXX

Microprocessor Test Passed

089-XXX-XXX

Microprocessor failure

089-195-XXX

Microprocessor Test aborted by user

089-196-XXX

Microprocessor test halt, error threshold exceeded

089-197-XXX

Microprocessor test warning

1. No action

1. Microprocessor(s)

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

089-198-XXX

Microprocessor test aborted

1. Flash the system and re-test

2. Go to the ″Undetermined problems″

section

Chapter 7. Symptom-to-FRU Index 53

Diagnostic Error Code FRU/Action 089-199-XXX

Microprocessor test failed, cause unknown

170-000-XXX

Voltage Sensor(s) Test Passed

170-0XX-XXX

Voltage Sensor(s) failure

170-195-XXX

Voltage Sensor(s) Test aborted by user

170-196-XXX

Voltage Sensor(s) test halt, error threshold exceeded

170-197-XXX

Voltage Sensor(s) test warning

170-198-XXX

Voltage Sensor(s) test aborted

170-199-XXX

Voltage Sensor(s) test failed, cause unknown

170-250-XXX 170-251-XXX

Voltage Sensor(s) Voltage limit error

170-254-XXX

Voltage Sensor(s) Voltage Regulator Module error

175-000-XXX

Thermal Sensor(s) Test Passed

175-0XX-XXX

Thermal Sensor(s) failure

175-195-XXX

Thermal Sensor(s) Test aborted by user

175-196-XXX

Thermal Sensor(s) test halt, error threshold exceeded

1. If a component is called out, make sure

it is connected and/or enabled

2. Go to the ″Undetermined problems″

section

3. Flash the system and re-test

4. Replace component under function test

1. No action

1. Flash system

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

1. Power supply

2. System board

1. Voltage Regulator Module (VRM)

2. Microprocessor

3. System board

1. No action

1. Flash system

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

54 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action 175-197-XXX

Thermal Sensor(s) test warning

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

175-198-XXX

Thermal Sensor(s) test aborted

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to ″Undetermined problems″ section

175-199-XXX

Thermal Sensor(s) test failed, cause unknown

1. Go to the ″Undetermined problems″

section

2. Flash the system and re-test

3. Replace component under function test

175-250-XXX 175-251-XXX

Thermal Sensor(s) limit error

1. Check fans

2. Check Power supply

3. Microprocessor

4. System board

185-000-XXX

Asset Security Test Passed

185-XXX-XXX

Asset Security failure

185-278-XXX

Asset Security Chassis Intrusion

1. No action

1. Flash system

2. System board

1. Assure Asset Security Enabled

2. C2 Cover Switch

3. System board

201-000-XXX

System Memory Test Passed

201-XXX-XXX

System Memory error

1. No action

1. Replace the memory module called out

by the test

2. System board

202-000-XXX

System Cache Test Passed

202-XXX-XXX

System Cache error

1. No action

1. Cache, if removable

2. System board

3. Microprocessor

206-000-XXX

Diskette Drive Test Passed

206-XXX-XXX

Diskette Drive error

1. No action

1. Diskette Drive Cable

2. Check power supply voltages

3. Diskette drive

4. System board

215-000-XXX

CD-ROM Drive Test Passed

1. No action

Chapter 7. Symptom-to-FRU Index 55

Diagnostic Error Code FRU/Action 215-XXX-XXX

CD-ROM Drive error

217-000-XXX

Hard Disk Drive Test Passed

217-25X-XXX 217-26X-XXX

Hard Disk Drive (IDE) error

217-28X-XXX 217-29X-XXX

Hard Disk Drive (SCSI) error

220-000-XXX

Hi-Capacity Cartridge Drive Test Passed

220-XXX-XXX

Hi-Capacity Cartridge Drive error

301-XXX-XXX

Keyboard error

301-000-XXX

Keyboard Test Passed

302-000-XXX

Mouse Test Passed

302-XXX-XXX

Mouse error

303-000-XXX

Joystick Test Passed

303-XXX-XXX

Joystick error

305-000-XXX

Monitor DDC Test Passed

305-250-XXX

Monitor DDC self test failure

415-000-XXX

Modem Test Passed

415-XXX-XXX

Modem error

1. CD-ROM Drive Cable

2. Check power supply voltages

3. CD-ROM drive

4. System board

1. No action

1. Hard Disk Drive Cable

2. Check power supply voltages

3. Hard Disk drive (IDE)

4. System board

1. Hard Disk Drive Cable

2. Check power supply voltages

3. Hard Disk drive (SCSI)

4. SCSI adapter card

5. System board

1. No action

1. Remove the Hi-Capacity Cartridge

Drive and re-test the system

1. Keyboard

2. Check and test mouse

3. System board

1. No action

1. Mouse

2. Check and test Keyboard

3. System board

1. No action

1. Remove the Joystick and re-test the

system

1. No action

1. Run Setup to enable DDC

2. Cable

3. Monitor

4. Video card

5. System board

1. No action

1. Remove the Modem and re-test the

system

56 Hardware Maintenance Manual

Beep symptoms

Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples.

Beeps Description 1-2-X

4 Four continuous beeps

v One beep v A pause (or break) v Two beeps v A pause (or break) v Any number of breaks

Use the following table to diagnose beep symptoms.

Beep Symptom FRU/Action 1-1-3

CMOS read-write error

1-2-2-3

ROM BIOS check error

1-2-1

Programmable Interval Timer failed

1-2-2 DMA Initialization failed

1-2-3 DMA page register write/read failed

1-2-4 RAM refresh verification failed

1-3-3-1 1st 64K RAM test failed

1-3-2 1st 64K RAM parity test failed

2-2-3-1

Interrupt vector loading test failed

2-1-1 Secondary DMA register failed

2-1-2

Primary DMA register failed

2-1-3 Primary interrupt mask register failed

2-1-4 Secondary interrupt mask register

failed

2-2-1 Interrupt vector loading failed

1-3-1-3 Keyboard controller failed

2-2-3

CMOS power failure and checksum checks failed

1. Run Setup

2. System Board

1. System Board

1. DIMM

2. System Board

1. DIMM

2. System Board

1. DIMM

2. Processor

3. System Board

1. System Board

2. Keyboard

1. Battery

2. System Board

Chapter 7. Symptom-to-FRU Index 57

Beep Symptom FRU/Action 2-2-4 CMOS configuration info validation

failed

2-3-1 Screen initialization failed

2-3-2 Screen memory failed

2-3-3 Screen retrace failed

1-2 Search for video ROM failed

All other beep code sequences

Continuous beep

Repeating short beeps

1. Battery

2. System Board

1. Jumper on J28

2. System Board

1. System Board

1. Keyboard stuck key

2. Keyboard Cable

3. System Board

58 Hardware Maintenance Manual

No-beep symptoms

Symptom/Error FRU/Action

No beep during POST but computer works correctly.

No beep during POST.

1. System Board

1. See “Undetermined problems” on page

77.

2. System Board

3. Memory Module

4. Any Adapter or Device

5. Riser Card

6. Power Cord

7. Power Supply

Chapter 7. Symptom-to-FRU Index 59

POST error codes

Each time you power-on the system, it performs a series of tests that check the operation of the system and some options. This series of tests is called the Power-On Self-Test,orPOST. POST does the following operations.

v Checks some basic system-board operations v Checks the memory operation v Starts the video operation v Verifies that the diskette drive is working v Verifies that the hard disk drive is working

If the POST finishes without detecting any problems, a single beep sounds and the first screen of the operating system or application program appears.

Note:

Type 6826, 8317, 8318, and 8319 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST.

To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following:

1. Select Start Options in the Configuration/Setup Utility program (see “IBM Setup

2. Set Power-On Self-Test to Enhanced.

Utility program” on page 9).

If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on the system.

In the following index, X can represent any number.

POST Error Code FRU/Action 000

SCSI Adapter not enabled

02X

08X

Check SCSI terminator installation.

101

System board interrupt failure

102

System board timer error

106

110

System board memory parity error

1. Verify adapter device and Bus Master

fields are enabled in PCI configuration program. See documentation shipped with computer.

1. SCSI Adapter

1. SCSI Cable

2. SCSI Terminator

3. SCSI Device

4. SCSI Adapter

1. System Board

1. Memory Module

2. System Board

60 Hardware Maintenance Manual

POST Error Code FRU/Action 111

I/O channel parity error

1. Reseat adapters

2. Any adapter

3. Riser card

4. System Board

114

Adapter ROM error

1. Adapter Memory

2. System Board

3. Riser card

129

Internal cache test error

1. Processor

2. L2 Cache Memory

3. System Board

135 Fan failure

1. Fan

2. System board

151

System board failure

161

Bad CMOS battery

1. System Board

1. Run Setup

2. CMOS Backup Battery (see “Safety

information” on page 109)

3. System Board

162

Configuration mismatch

1. Run Setup and verify Configuration

2. Had a device been added, removed,

changed location? If not, suspect that device.

3. Power-on external devices first, then

power-on computer

4. CMOS Backup Battery (see “Safety

information” on page 109) System Board

5. System Board

163

Date and Time Incorrect

1. Time and Date Set

2. CMOS Backup Battery (see “Safety

information” on page 109)

3. System Board

164

Memory Size Error

1. Run Setup. Check System Summary

menu for memory size change. (See “IBM Setup Utility program” on page 9.)

2. Run the Extended Memory Diagnostic

tests

166

Boot Block Check Sum Error

1. Run Flash Recovery using Boot Block.

See “Flash recovery boot block jumper” on page 105.

2. System Board

167

No Processor BIOS Update Found

1. Run Setup. Check Stepping level for

the BIOS level needed, then perform the flash update.

2. Processor

Chapter 7. Symptom-to-FRU Index 61

POST Error Code FRU/Action 168

Alert on LAN error

17X, 18X

175 Primary Copy of Secure Data is

damaged

176 The System has been tampered with

177

Corrupted Administrator Password

178

179 Boot Integrity Services Segment Error

183

184

Asset Control Antenna not detected

185

Corrupted boot sequence

186 Security Hardware Control Logic Error

187

189

1XX

Not listed above

201, 20X

Memory data error

225

229

External cache test error

262

POST detected a base memory or extended memory type error

301 Keyboard Error

1. Run Setup. Check to see that Ethernet

and Alert on LAN are enabled.

2. System Board

1. C2 Security

1. Run Configuration. See “IBM Setup

Utility program” on page 9.

2. System Board

1. Covers were removed from the

computer

1. System Board

1. Enter the administrator password

1. Make sure Asset Care and Asset ID are

enabled in Configuration/Setup

2. RFID Antenna

3. System Board

1. Set configuration and reinstall the boot

sequence

1. System Board

1. Clear Administration password

2. System Board

1. More than three password attempts

were made to access the computer

1. System Board

1. Run Enhanced Diagnostics Memory

Test

2. Memory Module

3. System Board

1. Unsupported Memory

1. L2 Cache Memory

2. System Board

1. Run Setup. Check System Summary

menu for memory. (See “IBM Setup Utility program” on page 9.)

2. Run the Extended Memory Diagnostic

tests.

1. Keyboard

2. Keyboard Cable

3. System Board

62 Hardware Maintenance Manual

POST Error Code FRU/Action 303

With an 8603 error

1. Mouse

2. Keyboard

3. Keyboard Cable

4. System Board

303

With no 8603 error

1. Keyboard

2. Keyboard Cable

3. System Board

3XX

Not listed above

1. Keyboard

2. Keyboard Cable

3. System Board

5XX

1. Video Adapter (if installed)

2. System Board

601

1. Diskette Drive A

2. Diskette Drive Cable

3. System Board

4. Riser card

602

1. Bad Diskette?

2. Verify Diskette and retry

604

And able to run diagnostics

1. Run Setup and verify diskette

configuration settings

2. Diskette Drive A/B

3. Diskette Drive Cable

4. System Board

5. Riser card

605

POST cannot unlock the diskette drive

1. Diskette Drive

2. Diskette Drive Cable

3. System Board

4. Riser card

662 Configuration Change has occured

1. Diskette drive configuration error or

wrong diskette drive type; run Setup Configuration

6XX

Not listed above

1. Diskette Drive

2. System Board

3. Riser card

4. External Drive Adapter

5. Diskette Drive Cable

6. Power Supply

762

Math coprocessor configuration error

1. Run Setup

2. Processor

3. System Board

7XX

Not listed above

1. Processor

2. System Board

Chapter 7. Symptom-to-FRU Index 63

POST Error Code FRU/Action 962

Parallel port configuration error

1. Run Configuration

2. Parallel Adapter (if installed)

3. System Board

9XX

1. Printer

2. System Board

1047

107X

Check SCSI terminator installation

1. 16-Bit AT

1. Check SCSI terminator installation

2. SCSI Cable

3. SCSI Terminator

4. SCSI Device

5. SCSI Adapter

1101

Serial connector error, possible system board

1. Run Enhanced Diagnostics

failure

1101, 1102, 1106, 1108, 1109

1. System Board

2. Any Serial Device

1107

1. Communications Cable

2. System Board

1102

Card selected feedback error

1103

Port fails register check

1106

Serial option cannot be turned off

1107

1. Run Enhanced Diagnostics

2. System Board

1. Run Enhanced Diagnostics

2. System Board

1. Serial Device Cable

2. System Board

1110

1116

Interrupt error

1117

Failed baud rate test

1162

Serial port configuration error

1. Run Enhanced Diagnostics

2. System Board

1. Run Enhanced Diagnostics

1. Run Configuration

2. Serial Adapter

(if installed)

3. System Board

11XX

Not listed above

1201

1. System Board

2. Any Serial Device

1202, 1206, 1208, 1209, 12XX

1. Dual Async Adapter/A

2. System Board

3. Any Serial Device

™

Fast SCSI Adapter

64 Hardware Maintenance Manual

POST Error Code FRU/Action 1207

1. Communications Cable

2. Dual Async Adapter/A

13XX

1402

1. Game Adapter

Information only

Printer not ready

1403

Information only

No paper error, or interrupt failure

1404

System board timeout failure

1405

Parallel adapter error

1406

Presence test error

14XX

Not listed above. Check printer before replacing system board

15XX

1692

Boot sequence error

16XX

1762

Hard disk drive configuration error

1780 (Disk Drive 0) 1781 (Disk Drive 1) 1782 (Disk Drive 2) 1783 (Disk Drive 3)

1. Run Enhanced Diagnostics

1. Printer

2. System Board

1. SDLC Adapter

1. Run FDISK to ensure at least one active

partition is set active

1. 36/38 Workstation Adapter

1. Run Configuration. (See “IBM Setup

Utility program” on page 9.)

1. Hard Disk Drive

2. System Board

3. Riser card

4. Hard Disk Cable

5. Power Supply

1800 PCI/PnP Error! No Hardware Interrupt Available

1. Run Setup and verify PCI/ISA

configuration settings.

2. If necessary, set ISA adapters to Not

available to allow PCI adapters to

properly configure.

3. Remove any suspect ISA adapters.

4. Rerun diagnostics.

5. PCI Adapter

1801 PCI/PnP Error! No Space Available to Shadow ROM

1. Run Setup and verify PCI/ISA

configuration settings.

2. If necessary, set ISA adapters to Not

available to allow PCI adapters to

properly configure.

3. Remove any suspect ISA adapters.

4. Rerun diagnostics.

5. PCI Adapter

Chapter 7. Symptom-to-FRU Index 65

POST Error Code FRU/Action 1802 PCI/PnP Error! Not Enough I/O Space

Available

1803 PCI/PnP Error! Not Enough Memory Space Available

1804 PCI/PnP Error! Not Enough Real Memory Space Available

1805 PCI/PnP Error! Adapter ROM Checksum Error

180X, 188X

PCI configuration or resource error

1962

No operating system found

209X

20XX

Not listed above

1. Run Setup and verify PCI/ISA

configuration settings.

2. If necessary, set ISA adapters to Not

available to allow PCI adapters to

properly configure.

3. Remove any suspect ISA adapters.

4. Rerun diagnostics.

5. PCI Adapter

1. Run Setup and verify PCI/ISA

configuration settings.

2. If necessary, set ISA adapters to Not

available to allow PCI adapters to

properly configure.

3. Remove any suspect ISA adapters.

4. Rerun diagnostics.

5. PCI Adapter

1. Run Setup and verify PCI/ISA

configuration settings.

2. If necessary, set ISA adapters to Not

available to allow PCI adapters to

properly configure.

3. Remove any suspect ISA adapters.

4. Rerun diagnostics.

5. PCI Adapter

1. Run Setup and verify PCI/ISA

configuration settings.

2. If necessary, set ISA adapters to Not

available to allow PCI adapters to

properly configure.

3. Remove any suspect ISA adapters.

4. Rerun diagnostics.

5. PCI Adapter

1. Run Setup and verify PCI/ISA

configuration settings.

2. If necessary, set ISA adapters to Not

available to allow PCI adapters to

properly configure.

3. Remove any suspect ISA adapters.

4. Rerun diagnostics.

5. PCI Adapter

1. Press F1 to repeat boot sequence.

1. Diskette Drive

2. Diskette Cable

1. BSC Adapter

66 Hardware Maintenance Manual

POST Error Code FRU/Action 21XX

1. SCSI Device

2. 16-bit AT Fast SCSU adapter

3. Alternate BSC adapter

2401, 2402

If screen colors change

2401, 2402

If screen colors are OK

2409

2410

1. Display

1. System Board

2. Display

1. Display

1. System Board

2. Display

2462

Video memory configuration error

1. Check cable connections

2. Run Setup and verify video

configuration settings

3. Video Memory Modules

4. Video Adapter (if installed)

5. System Board

4611, 4630

1. Multiport/2 Interface Board

2. Multiport/2 Adapter

4612, 4613, 4640, 4641

1. Memory Module Package

2. Multiport/2 Adapter

4650

46XX

Not listed above

1. Multiport/2 Interface Cable

1. Multiport/2 Adapter

2. Multiport/2 Interface

Board

3. Memory Module

5600

5962

An IDE device (other than hard drive) configuration error

1. Financial System Controller Adapter

1. Run Configuration

2. CD-ROM Drive

3. CD-ROM Adapter

4. Zip or other ATAPI device

5. System Board

6. Riser card

62XX

1. 1st Store Loop Adapter

2. Adapter Cable

63XX

1. 2nd Store Loop Adapter

2. Adapter Cable

64XX

71XX

74XX

1. Network Adapter

1. Voice Adapter

1. Video Adapter

(if installed)

76XX

1. Page Printer Adapter

Chapter 7. Symptom-to-FRU Index 67

POST Error Code FRU/Action 78XX

79XX

80XX

84XX

8601, 8602

8603, 8604 Pointing Device Error

86XX

Not listed above

89XX

91XX

96XX

10101, 10102, 10104, 10105, 10106, 10107, 10108, 10109, 10111, 10112, 10113, 10114, 10115, 10116

10103, 10110, 101171

10117

Not listed above

10118

10119

10120

1. High Speed Adapter

1. 3117 Adapter

1. PCMCIA Adapter

1. Speech Adapter

2. Speech Control Assembly.

1. Pointing Device (Mouse)

2. System Board

1. System Board

2. Pointing Device

(Mouse)

1. Mouse

2. System Board

1. PC Music Adapter

2. MIDI Adapter Unit

1. Optical Drive

2. Adapter

1. SCSI Adapter

2. Any SCSI Device

3. System Board

4. Riser card

1. Have customer verify correct operating

system device drivers are installed and operational.

2. Modem

1. System Board

2. Data/Fax Modem

3. Riser card

1. Check system speaker

2. Check PSTN cable

3. External DAA

(if installed)

4. Modem

1. Run Diagnostics and verify the correct

operation of the modem slot

2. Modem

1. Diagnostics detected a non-IBM modem

2. Modem

1. Check PSTN Cable

2. External DAA

(if installed)

3. Modem

68 Hardware Maintenance Manual

POST Error Code FRU/Action 10132, 10133, 10134,

10135, 10136, 10137,

1. Modem

10138, 10139, 10140, 10141, 10142, 10143, 10144, 10145, 10146, 10147, 10148, 10149, 10150, 10151, 10152

10153

1. Data/Fax Modem

2. System Board

3. Riser card

101XX

Not listed above

1. Modem Adapter/A

2. Data/Fax Modem

3. System Board

4. Riser card

10450, 10451, 10490, 10491, 10492, 10499

Read/write error

1. Run Enhanced Diagnostics

2. Hard Disk Drive

3. System Board

4. Riser card

10452

Seek test error

10453

1. Run Enhanced Diagnostics

Information only

Wrong drive type?

10454

Sector buffer test error

10455, 10456

Controller error

10459

1. Run Enhanced Diagnostics

Information only

Drive diagnostic command error

10461

Drive format error

10462

Controller seek error

10464

Hard Drive read error

10467

Drive non-fatal seek error

10468

Drive fatal seek error

10469

Drive soft error count exceeded

10470, 10471, 10472

Controller wrap error

10473

1. Run Enhanced Diagnostics

Information only Corrupt data. Low level format might be required

Chapter 7. Symptom-to-FRU Index 69

POST Error Code FRU/Action 10480

10481

ESDI drive D seek error

10482

Drive select acknowledgement bad

106X1

10635

10651, 10660

106XX

Not listed above

107XX

109XX

Check the adapter cables

1. Hard Disk Drive (ESDI)

2. Drive Cable

3. System Board

1. Run Enhanced Diagnostics

1. Check Configuration

2. Ethernet Adapter

1. Power-off computer, wait ten seconds

then power-on the computer

2. Ethernet Adapter

1. Check Cables

2. Ethernet Adapter

1. Ethernet Adapter

1. 5.25-inch External

Diskette Drive

2. 5.25-inch Diskette

Drive Adapter/A

1. ActionMedia

Adapter/A

2. System Board

3. Riser card

112XX

This adapter does not have cache

119XX

121XX

136XX

137XX

141XX

1. SCSI Adapter

2. Any SCSI Device

3. System Board

4. Riser card

1. 3119 Adapter

1. Modem Adapter

2. Any Serial Device

3. System Board

4. Riser card

1. ISDN Primary Rate Adapter

2. System Board

3. Riser card

1. System Board

1. Realtime Interface Coprocessor

Portmaster Adapter/A

70 Hardware Maintenance Manual

POST Error Code FRU/Action 143XX

1. Japanese Display Adapter

2. System Board

3. Riser card

14710, 14711

1. System Board Video Adapter

2. Adapter Video Memory

148XX

14901, 14902, 1491X, 14922

1. Video Adapter

(if installed)

2. System Board

3. Riser card

4. Display (any type)

14932

1. External Display

2. Video Adapter

161XX

164XX

1. FaxConcentrator Adapter

1. 120 MB Internal Tape Drive

2. Diskette Cable

3. System Board

4. Riser card

16500

1. 6157 Tape Attachment

2. Adapter

16520, 16540

1. 6157 Streaming Tape Drive

2. 6157 Tape Attachment Adapter

166XX, 167XX

1. Token Ring Adapter

2. System Board

3. Riser card

18001 to 18029

1. Wizard Adapter

2. Wizard Adapter Memory

18031 to 18039

185XXXX

1. Wizard Adapter Cable

1. DBCS Japanese Display Adapter/A

2. System Board

3. Riser card

20001 to 20003

1. Image Adapter/A

Image-I Adapter/A

2. Memory Module DRAM, VRAM

20004

1. Memory Module DRAM, VRAM

2. Image Adapter/A

Image-I Adapter/A

20005 to 20010

1. Image Adapter/A

Image-I Adapter/A

2. Memory Module DRAM, VRAM

Chapter 7. Symptom-to-FRU Index 71

POST Error Code FRU/Action 200XX

Not listed above

20101 to 20103

20104

20105 to 20110

Image Adapter/A Memory Test failure indicated by graphic of adapter

206XX

208XX

Verify there are no duplicate SCSI ID settings on the same bus.

210XXXX

Internal bus, size unknown

210XXX1

External bus, size unknown

Tape Drive amber LED remains on

Tape Drive green ″in use″ LED fails to come on

Tape automatically ejected from drive

SCSI ID on rotary switch does not match SCSI ID set in configuration. Verify drive switches inside cover are set to zero

Tape sticks or breaks in drive. Verify that the tapes used meet ANSI standard X3B5

1. Image Adapter/A

2. Image-I Adapter/A

3. Memory Module DRAM, VRAM

4. System Board

5. Riser card

1. Printer/Scanner Option

2. Image Adapter/A

3. Memory Module DRAM, VRAM

1. Memory Module DRAM, VRAM

2. Printer/Scanner Option

3. Image Adapter/A

1. Printer/Scanner Option

2. Image Adapter/A

3. Memory Module DRAM, VRAM

1. Replace memory module (shown in

graphic)

1. SCSI-2 Adapter

2. Any SCSI Device

3. System Board

4. Riser card

1. Any SCSI Device

1. SCSI Hard Disk Drive

2. SCSI Adapter or System Board

3. SCSI Cable

4. SCSI ID Switch (on some models)

1. Tape Drive

2. SCSI Cable (internal)

3. SCSI Adapter or System Board

1. Tape Drive

2. SCSI Adapter or System Board

3. SCSI Cable (internal)

4. SCSI Cable (external)

1. Tape Cassette

Drive

1. Rotary Switch Circuit Board

2. Circuit Board Cable

3. Tape Drive

1. Tape Cassette

72 Hardware Maintenance Manual

POST Error Code FRU/Action 212XX

1. SCSI Printer

2. Printer Cable

213XX

214XX

215XXXC, 215XXXD, 215XXXE, 215XXXU

If an external device, and power-on LED is off, check external voltages

1. SCSI Processor

1. WORM Drive

1. CD-ROM Drive I

2. CD-ROM Drive II

Enhanced CD-ROM Drive II Any CD-ROM Drive

3. SCSI Cable

4. SCSI Adapter or System Board

216XX

217XX

If an external device, and power-on LED is off, check external voltages

1. Scanner

1. Rewritable Optical Drive

2. SCSI Adapter or System Board

3. SCSI Cable

218XX

Check for multi CD tray or jukebox

219XX

24201Y0, 24210Y0

Be sure wrap plug is attached

1. Changer

1. SCSI Communications Device

1. ISDN/2 Adapter

2. ISDN/2 Wrap Plug

3. ISDN/2 Communications Cable

273XX

1. 1 Mbps Micro Channel

2. Infrared LAN Adapter

27501, 27503, 27506, 27507

1. ServerGuard Adapter

2. System Board

3. Riser card

27502, 27504, 27510, 27511, 27533, 27534, 27536, 27537

27509

1. ServerGuard Adapter

1. Remove redundant adapters, run Auto

Configuration program, then retest.

27512

1. WMSELF.DGS diagnostics file is

missing

2. WMSELF.DGS diagnostics file is incorrect

27535

1. 3V Lithium Backup Battery

2. ServerGuard Adapter

27554

1. Internal Temperature out of range

2. ServerGuard Adapter

27555, 27556

1. ServerGuard Adapter

2. Power Supply

27557

1. 7.2V NiCad Main Battery Pack

2. ServerGuard Adapter

Chapter 7. Symptom-to-FRU Index 73

POST Error Code FRU/Action 27558, 27559, 27560, 27561

27562

27563, 27564

275XX

27801 to 27879

27880 to 27889

999030X

Hard disk reset failure

1. PCMCIA Type II Modem

2. ServerGuard Adapter

1. External Power Control not connected

2. External Power Control

3. ServerGuard Adapter

1. External Power Control

2. ServerGuard Adapter

1. Update Diagnostic Software

1. Personal Dictation System

2. Adapter

3. System Board

1. External FRU

(Speaker, Microphone)

1. Possible hard disk drive problem; see

“Hard disk drive boot error” on page

37.

74 Hardware Maintenance Manual

Miscellaneous error messages

Message/Symptom FRU/Action

CMOS Backup Battery inaccurate

Changing colors

Computer will not power-off. See “Power Supply Errors” on page 37.

Computer will not RPL from server

Computer will not Wake On LAN (if applicable)

Dead computer. See “Power Supply Errors”

on page 37.

Diskette drive in-use light remains on or does not light when drive is active.

Flashing cursor with an otherwise blank display.

Incorrect memory size during POST

1. CMOS Backup Battery (see “Safety

information” on page 109)

2. System Board

1. Display

1. Power Switch

2. System Board

3. Riser card

1. Ensure that network is in startup

sequence as first device or first device after diskette

2. Ensure that network adapter is enabled

for RPL

3. Network adapter (Advise network

administrator of new MAC address)

1. Check power supply and signal cable

connections to network adapter

2. Ensure that the operating system settings

are set to enable Wake on LAN

3. Ensure Wake On LAN feature is enabled

in Setup/Configuration (see “IBM Setup Utility program” on page 9)

4. Ensure network administrator is using

correct MAC address

5. Ensure no interrupt or I/O address

conflicts

6. Network adapter (advise network

administrator of new MAC address)

1. Power Supply

2. System Board

3. Riser card

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

4. Riser card

1. System Board

2. Primary Hard Disk Drive

3. Hard Disk Drive Cable

4. Riser card

1. Run the Memory tests

2. Memory Module

3. System Board

Chapter 7. Symptom-to-FRU Index 75

Message/Symptom FRU/Action

″Insert a Diskette″ icon appears with a known-good diagnostics diskette in the first

3.5-inch diskette drive.

Intensity or color varies from left to right of characters and color bars

No power or fan not running

Non-system disk or disk error-type message with a known-good diagnostic diskette.

Other display symptoms not listed above (including blank or illegible display)

Power-on indicator or hard disk drive in-use light not on, but computer works correctly

Printer problems

Program loads from the hard disk with a known-good diagnostics diskette in the first

3.5-inch diskette drive

RPL computer cannot access programs from its own hard disk.

RPL computer does not RPL from server

Serial or parallel port device failure (system board port)

Serial or parallel port device failure (adapter port)

Some or all keys on the keyboard do not work

1. System Board

2. Diskette Drive Cable

3. Riser card

4. Network Adapter

1. Display

2. System Board

1. See “Power Supply Errors” on page 37.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

4. Riser card

1. Display

2. System Board

1. Power Supply

2. System Board

3. LED Cables

1. Printer

1. Run Setup

2. Diskette Drive

3. Diskette Drive Cable

4. System Board

5. Riser card

6. Power Supply

1. Hard disk drive

1. Check startup sequence

2. Check the network adapter LED status

1. External Device Self-Test OK?

2. External Device

3. Cable

4. System Board

1. External Device Self-Test OK?

2. External Device

3. Cable

4. Alternate Adapter

5. System Board

1. Keyboard

2. Keyboard Cable

3. System Board

76 Hardware Maintenance Manual

Undetermined problems

Check the power supply voltages (see “Power Supply Errors” on page 37). If the voltages are correct, return here and continue with the following steps.

1. Power-off the computer.

2. Remove or disconnect the following components (if installed) one at a time. a. Non-IBM devices b. External devices (modem, printer, or mouse) c. Any adapters d. Riser card e. Memory modules f. Extended video memory g. External Cache h. External Cache RAM i. Hard disk drive j. Diskette drive

3. Power-on the computer to re-test the system.

4. Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem continues, replace the system board (see “System board” on page 34).

Chapter 7. Symptom-to-FRU Index 77

78 Hardware Maintenance Manual

Chapter 8. Parts listing

This section lists the replaceable FRUs for Machine Types 6826, 8317, 8318, and

8319.

Item # Machine Type 6826 FRU# CRU?

1 Top cover, black (all models) 49P3692 Y 2 Front bezel, black (all models) 49P3693 Y 3 CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J

33P3203 Y 22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J 24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J 55M 43J 44J 45B 46M 61M 22E 22J)

3 CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J

33P3207 Y 22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J 24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J 55M 43J 44J 45B 46M 61M 22E 22J)

Item # Machine Type 6826 FRU# CRU?

3 CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J

22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J 24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J 55M 43J 44J 45B 46M 61M 22E 22J)

3 CD-ROM Drive 48X - Black (models 11M 11J 12J 13J 14J

22M 31M 31J 32J 33J 34M 34J 39B 41M 42M 41J 42J 23J 24J 25J 26M A1E A1J A2J A3J A4J A5M 51J 52J 53J 54J

55M 43J 44J 45B 46M 61M 22E 22J) 3 DVD-ROM 16X/48X - Black 33P3259 Y 3 DVD-ROM 16X/48X - Black 33P3281 Y 3 DVD-ROM 16X/48X - Black 33P3277 Y 3 40X12X40X CD-RW - Black (models 15J 16J 35J 36J 37J

38J 17J) 3 40X12X40X CD-RW - Black (models 15J 16J 35J 36J 37J

38J 17J) 3 48X24X48X CD-RW - Black (models 27J 28J 29J 2AJ 2BJ

A6J A7J A8J A9J AAJ 56E 56J 57J 58J 59J 47E 47J 48J 49J

4AJ) 3 48X24X48X CD-RW - Black (models 27J 28J 29J 2AJ 2BJ

A6J A7J A8J A9J AAJ 56E 56J 57J 58J 59J 47E 47J 48J 49J

4AJ) 4 FDD 3.5″ 1.44 MB (models 111M 22M 31M 34M 39B

41M 42M 26M A5M 55M 45B 46M 61M) 4 FDD 3.5″ 1.44 MB (models 11J 12J 13J 14J 15J 16J 31J

32J 33J 34J 35J 36J 37J 38J 17J CAJ CBJ CCJ CDJ CEJ

CFJ CGJ 41J 42J 23J 24J 25J 27J 28J 29J 2AJ 2BJ A1E A1J

A2J A3J A4J A6J A7J A8J A9J AAJ 51J 52J 53J 54J 56E

56J 57J 58J 59J 43J 44J 47E 47J 48J 49J 4AJ CHJ CJJ CKJ

CLJ 22E 22J) 5 HDD 40 GB EIDE (models 11M 11J 12J 13J 14J 15J 16J

22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B 17J

41M 42M 41J 42J 23J 24J 25J 26M 27J 28J 29J 2AJ 2BJ

A1E A1J A2J A3J A4J A5M A6J A7J A8J A9J AAJ 51J 52J

53J 54J 55M 56E 56J 57J 58J 59J 43J 44J 45B 46M 47E 47J

48J 49J 4AJ 61M 22E 22J) 6 Chassis (all models) 49P3697 Y 7 200W Power Supply (all models) 49P3689 N 8 Riser card assembly (all models) 49P3699 Y 9 Memory 128MB SDRAM (models 11M 11J 12J 13J 14J

15J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B

41M 42M 17J CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J

23J 24J 25J 27J 28J 29J 2AJ A1E A1J A2J A3J A4J A6J A7J

A8J A9J 51J 52J 53J 54J 56E 56J 57J 58J 59J 43J 44J 45B

47E 47J 48J 49J 4AJ 22E 22J) 9 Memory 256MB SDRAM (model 16J 26M 2BJ A5M AAJ

55M 46M 61M CHJ CJJ CKJ CLJ)

33P3211 Y

33P3215 Y

33P3269 Y

33P3273 Y

33P3293 Y

33P3289 Y

76H4091 Y

06P5291 Y

19K1568 Y

33L3303 Y

33L3305 Y

80 Hardware Maintenance Manual

Item # Machine Type 6826 FRU# CRU?

10 Planar w/10/100 E-net (models 11M 11J 12J 13J 14J 15J

03R0329 N 16J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B 17J 41M 42M CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J 23J 24J 25J 26M 27J 28J 29J 2AJ 2BJ A1E A1J A2J A3J A4J A5M A6J A7J A8J A9J AAJ 51J 52J 53J 54J 55M 56E 56J 57J 58J 59J 43J 44J 45B 46M 47E 47J 48J 49J 4AJ 61M CHJ CJJ CKJ CLJ 22E 22J)

10 Planar, w/gigabit E-net 03R0331 N 11 Processor P4 1.7 GHz (models 11M 11J 12J 13J 14J 15J

49P3677 N 16J 17J CAJ)

11 Processor P4 1.8 GHz (models 22M CBJ 23J 24J 25J 26M

49P3679 N 27J 28J 29J 2AJ 2BJ 22E 22J)

11 Processor P4 1.8 GHz (models 31M 31J 32J 33J 34M 34J

49P3683 N 35J 36J 37J 38J 39B CCJ)

11 Processor P4 2.0 GHz (models CDJ 51J 52J 53J 54J 55M

49P3684 N 56E 56J 57J 58J 59J)

11 Processor P4 2.0 GHz (models A1E A1J A2J A3J A4J

74P1605 N A5M A6J A7J A8J A9J AAJ CHJ)

11 Processor P4 2.1 GHz 74P1607 N 11 Processor P4 2.2 GHz 74P1609 N 11 Processor P4 2.26 GHz (models CEJ CKJ) 49P3685 N 11 Processor P4 2.4 GHz (models 41M 42M CFJ 41J 42J 43J

49P3686 N 44J 45B 46M 47E 47J 48J 49J 4AJ)

11 Processor P4 2.53 GHz (models CGJ 61M) 49P3775 N 11 Processor P4 2.66 GHz 74P1611 N 11 Processor P4 2.8 GHz (model CLJ) 74P1613 N 12 Fan sink (all models) 49P3687 N

Cable, HDD, ATA100 (all models) 49P3703 Y Cable, CD-ROM (all models) 49P3704 Y Cable, FDD (all models) 49P3705 Y Cable, serial assembly (all models) 49P3707 Y Cable, power/LED (all models) 49P3708 Y Fan duct (all models) 49P3700 Y Feet (all models) 49P3702 Y Front bay assembly (all models) 49P3695 Y HDD tray (all models) 49P3698 Y Mouse, PS/2 2-button (black) (models 11M 11J 12J 13J

24P0383 Y 14J 15J 16J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 17J 41M 42M CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J 23J 24J 25J 26M 27J 28J 29J 2AJ 2BJ A1E A1J A2J A3J A4J A5M A6J A7J A8J A9J AAJ 51J 52J 53J 54J 55M 56E 56J 57J 58J 59J 43J 44J 46M 47E 47J 48J 49J 4AJ 61M CHJ CJJ CKJ CLJ 22E 22J)

Mouse, scrollpoint III (black) (model 39B 45B) 24P0485 Y PCI modem card (soft) (models 16J 39B) 22P7943 Y Speakers, infinity active T1 (black) (model 16J 2BJ AAJ) 25P4726 Y

Chapter 8. Parts listing 81

Item # Machine Type 6826 FRU# CRU?

Speaker Power brick - US, CE, CF, LA, Taiwan 10K2587 Y Speaker Power brick - Japan (models 16J 2BJ AAJ) 10K2593 Y System fan (all models) 49P3694 Y System screw kit (all models) 49P3696 Y Vertical stand (all models) 49P3701 Y

Recovery CDs Win2K FRU# CRU?

US/UK/AP/TH Win2000 Recovery CD (models 34M 42M)

FR/CF Win2000 Recovery CD 71P6425 Y GR Win2000 Recovery CD 71P6413 Y IT Win2000 Recovery CD 71P6433 Y BR Win2000 Recovery CD 71P6445 Y SP/LA Win2000 Recovery CD 71P6421 Y DK Win2000 Recovery CD 71P6417 Y NL Win2000 Recovery CD 71P6441 Y AE Win2000 Recovery CD 71P6465 Y SV Win2000 Recovery CD 71P6409 Y HE Win2000 Recovery CD 71P6453 Y FI Win2000 Recovery CD 71P6429 Y NO Win2000 Recovery CD 71P6437 Y PL Win2000 Recovery CD 71P6457 Y PO Win2000 Recovery CD 71P6449 Y RU Win2000 Recovery CD 71P6477 Y HU Win2000 Recovery CD 71P6473 Y CZ Win2000 Recovery CD 71P6461 Y TR Win2000 Recovery CD 71P6469 Y GK Win2000 Recovery CD 71P6481 Y Japanese Win2000 Recovery CD (models 14J 15J 34J 38J

42J 25J 2AJ A4J A9J 54J 59J 4AJ) Simplified Chinese Win2000 Recovery CD 62P8983 Y Taiwan Traditional Chinese Win2000 Recovery CD 62P8984 Y Hong Kong traditional Chinese Win2000 Recovery CD 62P8985 Y

71P6405 Y

71P5962 Y

82 Hardware Maintenance Manual

Recovery CDs Win XP- Home FRU# CRU?

US/UK/AP/TH Win XP-Home Recovery CD 71P6565 Y FR/CF Win XP-Home Recovery CD 71P6585 Y GR Win XP-Home Recovery CD 71P6573 Y IT Win XP-Home Recovery CD 71P6593 Y BR Win XP-Home Recovery CD 71P6605 Y SP/LA Win XP-Home Recovery CD 71P6581 Y

Recovery CDs Win XP- Home FRU# CRU?

DK Win XP-Home Recovery CD 71P6577 Y NL Win XP-Home Recovery CD 71P6601 Y AE Win XP-Home Recovery CD 71P6625 Y SV Win XP-Home Recovery CD 71P6569 Y HE Win XP-Home Recovery CD 71P6613 Y FI Win XP-Home Recovery CD 71P6589 Y NO Win XP-Home Recovery CD 71P6597 Y PL Win XP-Home Recovery CD 71P6617 Y PO Win XP-Home Recovery CD 71P6609 Y RU Win XP-Home Recovery CD 71P6637 Y HU Win XP-Home Recovery CD 71P6633 Y CZ Win XP-Home Recovery CD 71P6621 Y TR Win XP-Home Recovery CD 71P6629 Y GK Win XP-Home Recovery CD 71P6641 Y Japanese Win XP-Home Recovery CD (models 12J 13J

71P6066 Y 16J 32J 33J 36J 37J 23J 24J 28J 29J 2BJ A2J A3J A7J A8J AAJ 52J 53J 57J 58J 43J 44J 48J 49J)

Simplified Chinese Win XP-Home Recovery CD 71P6084 Y Taiwan TC WinXP-Home Recovery CD 71P6087 Y Hong Kong TC Win XP-Home Recovery CD (model

71P6090 Y 39B 45B)

Recovery CDs Win XP- Pro FRU# CRU?

US/UK/AP/TH Win XP-Pro Recovery CD (models

71P6485 Y 11M 22M 31M 41M 26M A1E A5M 55M 56E 46M 47E 61M 22E)

FR/CF Win XP-Pro Recovery CD 71P6505 Y GR Win XP-Pro Recovery CD 71P6493 Y IT Win XP-Pro Recovery CD 71P6513 Y BR Win XP-Pro Recovery CD 71P6525 Y SP/LA Win XP-Pro Recovery CD 71P6501 Y DK Win XP-Pro Recovery CD 71P6497 Y NL Win XP-Pro Recovery CD 71P6521 Y AE Win XP-Pro Recovery CD 71P6545 Y SV Win XP-Pro Recovery CD 71P6489 Y HE Win XP-Pro Recovery CD 71P6533 Y FI Win XP-Pro Recovery CD 71P6509 Y NO Win XP-Pro Recovery CD 71P6517 Y PL Win XP-Pro Recovery CD 71P6537 Y PO Win XP-Pro Recovery CD 71P6529 Y RU Win XP-Pro Recovery CD 71P6557 Y HU Win XP-Pro Recovery CD 71P6553 Y

Chapter 8. Parts listing 83

Recovery CDs Win XP- Pro FRU# CRU?

CZ Win XP-Pro Recovery CD 71P6541 Y TR Win XP-Pro Recovery CD 71P6549 Y GK Win XP-Pro Recovery CD 71P6561 Y Japanese Win XP-Pro Recovery CD (models 11J 31J 35J

17J 41J 27J A1J A6J 51J 56J 47J 22J) Simplified Chinese Win XP-Pro Recovery CD 71P6093 Y Taiwan TC Win Xp-Pro Recovery CD 71P6096 Y Hong Kong TC Win XP-Pro Recovery CD 71P6099 Y

Keyboards (Standard PS/2 Black) FRU# CRU?

US English (models 11M 22M 31M 34M 41M 42M 26M A1E A5M 55M 56E 46M 47E 61M 22E)

Arabic 32P5101 Y Belgian/French 32P5102 Y Belgian/UK 32P5103 Y Bulgarian 32P5104 Y Chinese/US 32P5105 Y Czech 32P5106 Y Danish 32P5107 Y Dutch 32P5108 Y French 32P5109 Y French Canadian 32P5110 Y French Canadian 32P5111 Y German 32P5112 Y Greek 32P5113 Y Hebrew 32P5114 Y Hungarian 32P5115 Y Iceland 32P5116 Y Italian 32P5117 Y Japanese (models 11J 12J 13J 14J 15J 16J 31J 32J 33J

34J 35J 36J 37J 38J 17J CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J 23J 24J 25J 27J 28J 29J 2AJ 2BJ A1J A2J A3J A4J A6J A7J A8J A9J AAJ 51J 52J 53J 54J 56J 57J 58J 59J 43J 44J 47J 48J 49J 4AJ CHJ CJJ CKJ CLJ 22J)

Korean 32P5119 Y LA Spanish 32P5120 Y Norwegian 32P5121 Y Polish 32P5122 Y Portuguese 32P5123 Y Romanian 32P5124 Y Russian 32P5125 Y Russian/Cy 32P5126 Y

71P5958 Y

32P5100 Y

32P5118 Y

84 Hardware Maintenance Manual

Keyboards (Standard PS/2 Black) FRU# CRU?

Serbian/Cyrillic 32P5127 Y Slovak 32P5128 Y Spanish 32P5129 Y Swedish/Finn 32P5130 Y Swiss F/G 32P5131 Y Thailand 32P5132 Y Turkish 32P5133 Y Turkish 32P5134 Y UK English 32P5135 Y US International 32P5136 Y Yugoslav/Latin 32P5137 Y Brazil/Portuguese 32P5138 Y

Keyboards RAK III Lite FRU# CRU?

US English 19K1910 Y Arabic 19K1911 Y Belgian/French 19K1912 Y Belgian/UK 19K1913 Y Brazil/Portuguese 19K1948 Y Bulgarian 19K1914 Y Chinese/US (model 39B 45B) 19K1915 Y Czech 19K1916 Y Danish 19K1917 Y Dutch 19K1918 Y French 19K1919 Y French Canadian 19K1920 Y French Canadian 19K1921 Y German 19K1922 Y Greek 19K1923 Y Hebrew 19K1924 Y Hungarian 19K1925 Y Iceland 19K1926 Y Italian 19K1927 Y Japanese 19K1928 Y LA Spanish 19K1930 Y Norwegian 19K1931 Y Polish 19K1932 Y Portuguese 19K1933 Y Romanian 19K1934 Y Russian 19K1935 Y Russian/Cy 19K1936 Y

Chapter 8. Parts listing 85

Keyboards RAK III Lite FRU# CRU?

Serbian/Cyrillic 19K1937 Y Slovak 19K1938 Y Spanish 19K1939 Y Swedish/Finn 19K1940 Y Swiss F/G 19K1941 Y Thailand 19K1942 Y Turkish 19K1943 Y Turkish 19K1944 Y UK English 19K1945 Y US International 19K1946 Y Yugoslav/Latin 19K1947 Y Japanese 19K1908 Y

Power Cords FRU# CRU?

Line Cord (models 11M 22M 31M 34M 41M 42M 26M A5M 55M 46M 61M)

Line Cord 13F9939 Y Line Cord 13F9978 Y Line Cord 14F0032 Y Line Cord 13F9996 Y Line Cord 14F0068 Y Line Cord 36L8879 Y Line Cord (models 11J 12J 13J 14J 15J 16J 31J 32J 33J

34J 35J 36J 37J 38J 17J CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J 23J 24J 25J 27J 28J 29J 2AJ 2BJ A1E A1J A2J A3J A4J A6J A7J A8J A9J AAJ 51J 52J 53J 54J 56E 56J 57J 58J 59J 43J 44J 47E 47J 48J 49J 4AJ CHJ CJJ CKJ CLJ 22E 22J)

Line Cord (model 39B 45B) 02K0545 Y Line Cord 14F0086 Y Line Cord 14F0014 Y Line Cord 14F0050 Y

6952301 Y

1838576 Y

Item # Machine Type 8317 FRU# CRU?

1 Top cover, black (all models) 49P3692 Y 2 Front bezel, black (all models) 49P3693 Y 3 CD-ROM Drive 48X - Black (models 22G 23U 23S 23P

3 CD-ROM Drive 48X - Black (models 22G 23U 23S 23P

86 Hardware Maintenance Manual

33P3203 Y

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

33P3207 Y

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

33P3211 Y

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

33P3215 Y

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G)

Item # Machine Type 8317 FRU# CRU?

3 DVD-ROM 16X/48X - Black 33P3259 Y 3 DVD-ROM 16X/48X - Black 33P3281 Y 3 DVD-ROM 16X/48X - Black 33P3277 Y 3 40X12X40X CD-RW - Black 33P3269 Y 3 40X12X40X CD-RW - Black 33P3273 Y 3 48X24X48X CD-RW - Black 33P3293 Y 3 48X24X48X CD-RW - Black 33P3289 Y 4 FDD 3.5″ 1.44 MB (model 22G 23U 23S 23P 23Y 71G

76H4091 Y

31U 31S 31P 31Y 32G) 4 FDD 3.5″ 1.44 MB 06P5291 Y 5 HDD 40 GB EIDE (models 22G 23U 23S 23P 23Y 24U

19K1568 Y

24S 24P 24Y 71G 31U 31S 31P 31Y 32G) 6 Chassis (all models) 49P3697 Y 7 200W Power Supply (all models) 49P3689 N 8 Riser card assembly (all models) 49P3699 Y 9 Memory 128MB SDRAM (models 22G 24U 24S 24P 24Y

33L3303 Y

71G 32G) 9 Memory 256MB SDRAM (models 23U 23S 23P 23Y 31U

33L3305 Y

31S 31P 31Y)

10 Planar w/ 10/100 ethernet (models 11M 11J 12J 13J 14J

03R0329 N 15J 16J 22M 31M 31J 32J 33J 34M 34J 35J 36J 37J 38J 39B 17J 41M 42M)

10 Planar w/ gigabit ethernet 03R0331 N 11 Processor P4 1.7 GHz 49P3677 N 11 Processor P4 1.8 GHz (models 22G 23U 23S 23P 23Y

49P3679 N 24U 24S 24P 24Y 71G)

11 Processor P4 1.8 GHz 49P3683 N 11 Processor P4 2.0 GHz (models 31U 31S 31P 31Y 32G) 49P3684 N 11 Processor P4 2.0GHz 74P1605 N 11 Processor P4 2.1 GHz 74P1607 N 11 Processor P4 2.2 GHz 74P1609 N 11 Processor P4 2.26 GHz 49P3685 N 11 Processor P4 2.4 GHz 49P3686 N 11 Processor P4 2.53 GHz 49P3775 N 11 Processor P4 2.66 GHz 74P1611 N 11 Processor P4 2.8 GHz 74P1613 N 12 Fan sink (all models) 49P3687 N

System fan (all models) 49P3694 Y Front bay assembly (all models) 49P3695 Y System screw kit (all models) 49P3696 Y HDD tray (all models) 49P3698 Y Fan duct (all models) 49P3700 Y Vertical stand (all models) 49P3701 Y

Chapter 8. Parts listing 87

Item # Machine Type 8317 FRU# CRU?

Feet (all models) 49P3702 Y Cable, HDD, ATA100 (all models) 49P3703 Y Cable, CD-ROM (all models) 49P3704 Y Cable, FDD (all models) 49P3705 Y Cable, serial assembly (all models) 49P3707 Y Cable, power/LED (all models) 49P3708 Y Mouse, PS/2 2-button (black) (models 22G 23U 23S 23P

23Y 24U 24S 24P 24Y 71G 31U 31S 31P 31Y 32G) Mouse, scrollpoint III (black) 24P0485 Y

Recovery CDs Win XP- Pro FRU# CRU?

US/UK/AP/TH Win XP-Pro Recovery CD (models 22G 23U 24U 71G 31U 32G)

FR/CF Win XP-Pro Recovery CD (models 22G 71G 32G)

GR Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6493 Y IT Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6513 Y BR Win XP-Pro Recovery CD (models 23P 24P 31P) 71P6525 Y SP/LA Win XP-Pro Recovery CD (models 22G 23S 23Y

24S 24Y 71G 31S 31Y 32G) DK Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6497 Y NL Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6521 Y AE Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6545 Y SV Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6489 Y HE Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6533 Y FI Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6509 Y NO Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6517 Y PL Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6537 Y PO Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6529 Y RU Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6557 Y HU Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6553 Y CZ Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6541 Y TR Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6549 Y GK Win XP-Pro Recovery CD (models 22G 71G 32G) 71P6561 Y Japanese Win XP-Pro Recovery CD 71P5958 Y Simplified Chinese Win XP-Pro Recovery CD 71P6093 Y Taiwan TC Win Xp-Pro Recovery CD 71P6096 Y Hong Kong TC Win XP-Pro Recovery CD 71P6099 Y

24P0383 Y

71P6485 Y

71P6505 Y

71P6501 Y

88 Hardware Maintenance Manual

Keyboards (PS/2 Fullwidth ID Black) FRU# CRU?

US English (models 22G 23U 24U 71G 31U 32G) 32P5100 Y Arabic (model 22G 71G 32G) 32P5101 Y

Keyboards (PS/2 Fullwidth ID Black) FRU# CRU?

Belgian/French (model 22G 71G 32G) 32P5102 Y Belgian/UK (model 22G 71G 32G) 32P5103 Y Bulgarian (model 22G 71G 32G) 32P5104 Y Chinese/US 32P5105 Y Czech (model 22G 71G 32G) 32P5106 Y Danish (model 22G 71G 32G) 32P5107 Y Dutch (model 22G 71G 32G) 32P5108 Y French (model 22G 71G 32G) 32P5109 Y French Canadian 32P5110 Y French Canadian 32P5111 Y German (model 22G 71G 32G) 32P5112 Y Greek (model 22G 71G 32G) 32P5113 Y Hebrew (model 22G 71G 32G) 32P5114 Y Hungarian (model 22G 71G 32G) 32P5115 Y Iceland (model 22G 71G 32G) 32P5116 Y Italian (model 22G 71G 32G) 32P5117 Y Japanese 32P5118 Y Korean 32P5119 Y LA Spanish (models 23S 23Y 24S 24Y 31S 31Y) 32P5120 Y Norwegian (model 22G 71G 32G) 32P5121 Y Polish (model 22G 71G 32G) 32P5122 Y Portuguese (model 22G 71G 32G) 32P5123 Y Romanian (model 22G 71G 32G) 32P5124 Y Russian (model 22G 71G 32G) 32P5125 Y Russian/Cy (model 22G 71G 32G) 32P5126 Y Serbian/Cyrillic (model 22G 71G 32G) 32P5127 Y Slovak (model 22G 71G 32G) 32P5128 Y Spanish (model 22G 71G 32G) 32P5129 Y Swedish/Finn (model 22G 71G 32G) 32P5130 Y Swiss F/G (model 22G 71G 32G) 32P5131 Y Thailand 32P5132 Y Turkish (model 22G 71G 32G) 32P5133 Y Turkish (model 22G 71G 32G) 32P5134 Y UK English (model 22G 71G 32G) 32P5135 Y US International (model 22G 71G 32G) 32P5136 Y Yugoslav/Latin (model 22G 71G 32G) 32P5137 Y Brazil/Portuguese (models 23P 24P 31P) 32P5138 Y

Power Cords FRU# CRU?

Line Cord (models 22G 23U 23S 23P 24U 24S 24P 71G

6952301 Y

31U 31S 31P 32G)

Chapter 8. Parts listing 89

Power Cords FRU# CRU?

Line Cord 13F9939 Y Line Cord (model 22G 71G 32G) 13F9978 Y Line Cord (model 22G 71G 32G) 14F0032 Y Line Cord (model 22G 71G 32G) 13F9996 Y Line Cord (model 22G 23S 23P 23Y 24S 24P 24Y 71G

31S 31P 31Y 32G) Line Cord (models 23Y 24Y 31Y) 36L8879 Y Line Cord 1838576 Y Line Cord 02K0545 Y Line Cord (model 22G 71G 32G) 14F0086 Y Line Cord (model 22G 71G 32G) 14F0014 Y Line Cord (model 22G 71G 32G) 14F0050 Y

Item # Machine Type 8318 FRU# CRU?

1 Top cover, black (all models) 49P3692 Y 2 Front bezel, black (all models) 49P3693 Y 3 CD-ROM Drive 48X - Black (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

3 CD-ROM Drive 48X - Black (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

3 CD-ROM Drive 48X - Black (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

3 CD-ROM Drive 48X - Black (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M) 3 DVD-ROM 16X/48X - Black 33P3259 Y 3 DVD-ROM 16X/48X - Black 33P3281 Y 3 DVD-ROM 16X/48X - Black 33P3277 Y 3 40X12X40X CD-RW - Black 33P3269 Y 3 40X12X40X CD-RW - Black 33P3273 Y 4 FDD 3.5″ 1.44 MB (models 31U 31F 31S 31P 31D 31Y

31G 31A 31T 31C 31B 31V 31H 31M) 4 FDD 3.5″ 1.44 MB (model 31J) 06P5291 Y 5 HDD 40 GB EIDE (models 31U 31F 31S 31P 31D 31Y

31G 31A 31T 31C 31B 31V 31H 31J 31M) 6 Chassis (all models) 49P3697 Y 7 200W Power Supply (all models) 49P3689 N 8 Riser card assembly (all models) 49P3699 Y 9 Memory 128MB SDRAM 33L3303 Y 9 Memory 256MB SDRAM (models 31U 31F 31S 31P 31D

31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

10 Planar w/ 10/100 ethernet 03R0329 N 10 Planar w/ gigabit ethernet (models 31U 31F 31S 31P

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

14F0068 Y

33P3203 Y

33P3207 Y

33P3211 Y

33P3215 Y

76H4091 Y

19K1568 Y

33L3305 Y

03R0331 N

90 Hardware Maintenance Manual

Item # Machine Type 8318 FRU# CRU?

11 Processor P4 1.7 GHz 49P3677 N 11 Processor P4 1.8 GHz 49P3679 N 11 Processor P4 1.8 GHz 49P3683 N 11 Processor P4 2.0 GHz 49P3684 N 11 Processor P4 2.0GHz 74P1605 N 11 Processor P4 2.1 GHz 74P1607 N 11 Processor P4 2.2 GHz 74P1609 N 11 Processor P4 2.26 GHz 49P3685 N 11 Processor P4 2.4 GHz (models 31U 31F 31S 31P 31D

49P3686 N

31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M) 11 Processor P4 2.53 GHz 49P3775 N 11 Processor P4 2.66 GHz 74P1611 N 11 Processor P4 2.8 GHz 74P1613 N 12 Fan sink (all models) 49P3687 N

System fan (all models) 49P3694 Y

Front bay assembly (all models) 49P3695 Y

System screw kit (all models) 49P3696 Y

HDD tray (all models) 49P3698 Y

Fan duct (all models) 49P3700 Y

Vertical stand (all models) 49P3701 Y

Feet (all models) 49P3702 Y

Cable, HDD, ATA100 (all models) 49P3703 Y

Cable, CD-ROM (all models) 49P3704 Y

Cable, FDD (all models) 49P3705 Y

Cable, serial assembly (all models) 49P3707 Y

Cable, power/LED (all models) 49P3708 Y

Mouse, PS/2 2-button (black) (models 31U 31F 31S 31P

24P0383 Y

31D 31Y 31G 31A 31T 31C 31B 31V 31H 31J 31M)

Mouse, scrollpoint III (black) 24P0485 Y

Recovery CDs Win XP- Pro FRU# CRU?

US/UK/AP/TH Win XP-Pro Recovery CD (models

71P6485 Y

31U 31G 31A 31T 31H 31M 31M) FR/CF Win XP-Pro Recovery CD (models 31F 31G) 71P6505 Y GR Win XP-Pro Recovery CD (model 31G) 71P6493 Y IT Win XP-Pro Recovery CD (model 31G) 71P6513 Y BR Win XP-Pro Recovery CD (model 31P) 71P6525 Y SP/LA Win XP-Pro Recovery CD (models 31S 31D 31Y

71P6501 Y

31G) DK Win XP-Pro Recovery CD (model 31G) 71P6497 Y NL Win XP-Pro Recovery CD (model 31G) 71P6521 Y AE Win XP-Pro Recovery CD (model 31G) 71P6545 Y

Chapter 8. Parts listing 91

Recovery CDs Win XP- Pro FRU# CRU?

SV Win XP-Pro Recovery CD (model 31G) 71P6489 Y HE Win XP-Pro Recovery CD (model 31G) 71P6533 Y FI Win XP-Pro Recovery CD (model 31G) 71P6509 Y NO Win XP-Pro Recovery CD (model 31G) 71P6517 Y PL Win XP-Pro Recovery CD (model 31G) 71P6537 Y PO Win XP-Pro Recovery CD (model 31G) 71P6529 Y RU Win XP-Pro Recovery CD (model 31G) 71P6557 Y HU Win XP-Pro Recovery CD (model 31G) 71P6553 Y CZ Win XP-Pro Recovery CD (model 31G) 71P6541 Y TR Win XP-Pro Recovery CD (model 31G) 71P6549 Y GK Win XP-Pro Recovery CD (model 31G) 71P6561 Y Japanese Win XP-Pro Recovery CD (model 31J) 71P5958 Y Simplified Chinese Win XP-Pro Recovery CD (model

31C) Taiwan TC Win Xp-Pro Recovery CD (model 31V) 71P6096 Y Hong Kong TC Win XP-Pro Recovery CD (model 31B) 71P6099 Y

Keyboards (PS/2 Fullwidth ID Black) FRU# CRU?

US English (models 31U 31G 31A 31C 31H 31M) 32P5100 Y Arabic (model 31G) 32P5101 Y Belgian/French (model 31G) 32P5102 Y Belgian/UK (model 31G) 32P5103 Y Bulgarian (model 31G) 32P5104 Y Chinese/US (models 31B 31V) 32P5105 Y Czech (model 31G) 32P5106 Y Danish (model 31G) 32P5107 Y Dutch (model 31G) 32P5108 Y French (model 31G) 32P5109 Y French Canadian (model 31F) 32P5110 Y French Canadian (model 31F) 32P5111 Y German (model 31G) 32P5112 Y Greek (model 31G) 32P5113 Y Hebrew (model 31G) 32P5114 Y Hungarian (model 31G) 32P5115 Y Iceland (model 31G) 32P5116 Y Italian (model 31G) 32P5117 Y Japanese (model 31J) 32P5118 Y Korean 32P5119 Y LA Spanish (models 31S 31D 31Y) 32P5120 Y Norwegian (model 31G) 32P5121 Y Polish (model 31G) 32P5122 Y

71P6093 Y

92 Hardware Maintenance Manual

Keyboards (PS/2 Fullwidth ID Black) FRU# CRU?

Portuguese (model 31G) 32P5123 Y

Romanian (model 31G) 32P5124 Y

Russian (model 31G) 32P5125 Y

Russian/Cy (model 31G) 32P5126 Y

Serbian/Cyrillic (model 31G) 32P5127 Y

Slovak (model 31G) 32P5128 Y

Spanish (model 31G) 32P5129 Y

Swedish/Finn (model 31G) 32P5130 Y

Swiss F/G (model 31G) 32P5131 Y

Thailand (model 31T) 32P5132 Y

Turkish (model 31G) 32P5133 Y

Turkish (model 31G) 32P5134 Y

UK English (model 31G) 32P5135 Y

US International (model 31G) 32P5136 Y

Yugoslav/Latin (model 31G) 32P5137 Y

Brazil/Portuguese (model 31P) 32P5138 Y

Power Cords FRU# CRU?

Line Cord (models 31U 31F 31S 31P 31D 31G 31A 31T

6952301 Y

31V 31M 31M)

Line Cord (model 31A 31M) 13F9939 Y

Line Cord (model 31G 31A 31M) 13F9978 Y

Line Cord (model 31G 31A 31H 31M) 14F0032 Y

Line Cord (model 31G) 13F9996 Y

Line Cord (model 31S 31P 31D 31Y 31G) 14F0068 Y

Line Cord (model 31Y) 36L8879 Y

Line Cord (model 31J) 1838576 Y

Line Cord (models 31C 31B 31H) 02K0545 Y

Line Cord (model 31G) 14F0086 Y

Line Cord (model 31G 31A 31M) 14F0014 Y

Line Cord (model 31G) 14F0050 Y

Item # Machine Type 8319 FRU# CRU?

1 Top cover, black (all models) 49P3692 Y 2 Front bezel, black (all models) 49P3693 Y 3 CD-ROM Drive 48X - Black (models 11U 11F 11G 11M

33P3203 Y 12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G 72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U 61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T 81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G)

Chapter 8. Parts listing 93

Item # Machine Type 8319 FRU# CRU?

3 CD-ROM Drive 48X - Black (models 11U 11F 11G 11M

12U 12F 13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H 24C 24B 24H 31U 31F 31M 41U 41F 41G 71G 72G 74G 32M 41S 41P 41D 41Y 41M 41A 41C 41B 41V 41H 41J 44G 51U 51F 51G 75G 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y 47A 47T 47B 47H 53B 53H 54M 61U 61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T 81U 81F 81S 81P 81Y 81G 81V 82C 82V 78G 79G)

3 CD-ROM Drive 48X - Black (models 11U 11F 11G 11M

3 DVD-ROM 16X/48X - Black (models 43U 43F 52U 52F

65U 65F 65S 65P 65Y 83U 83F 83S 83P 83Y 84C)

3 DVD-ROM 16X/48X - Black (models 43U 43F 52U 52F

65U 65F 65S 65P 65Y 83U 83F 83S 83P 83Y 84C)

3 DVD-ROM 16X/48X - Black (models 43U 43F 52U 52F

65U 65F 65S 65P 65Y 83U 83F 83S 83P 83Y 84C) 3 40X12X40X CD-RW - Black 33P3269 Y 3 40X12X40X CD-RW - Black 33P3273 Y 3 48X24X48X CD-RW - Black 33P3293 Y 3 48X24X48X CD-RW - Black 33P3289 Y 3 32x10x40x16x Combo Drive - Black (models 48U 48S

48P 48Y) 4 FDD 3.5″ 1.44 MB (models 11U 11F 11G 11M 12U 12F

13C 21U 21F 21G 21M 22U 22F 23A 23C 23B 23V 23H

24C 24B 24H 31U 31F 31M 41U 41F 41G 43U 43F 71G

72G 74G CTO CAU CBU CCU CDU 32M 41S 41P 41D

41Y 41M 41A 41C 41B 41V 41H 44G 51U 51F 51G 52U

52F 75G CEU 25G 45G 51C 1AA 1AT 46U 46S 46P 46Y

47A 47T 47B 47H 48U 48S 48P 48Y 53B 53H 54M 61U

61S 61P 61Y 62U 62F 62S 62P 62Y 62C 63M 64A 64T

65U 65F 65S 65P 65Y 81U 81F 81S 81P 81Y 81G 81V

82C 82V 83U 83F 83S 83P 83Y 84C 78G 79G CFU CGU) 4 FDD 3.5″ 1.44 MB (model 41J) 06P5291 Y

33P3207 Y

33P3211 Y

33P3215 Y

33P3259 Y

33P3281 Y

33P3277 Y

33P3251 Y

76H4091 Y

94 Hardware Maintenance Manual

IBM NETVISTA 8318, NETVISTA 8317 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Chapter 1. About this manual

Important Safety Information

Chapter 2. General Checkout

Chapter 3. General information

Features

Specifications

Available options

Chapter 4. Diagnostics

IBM Setup Utility program

Product Recovery Program menu

Diagnostics

Diagnostics program download

Navigating through the diagnostics programs

Running diagnostics tests

Test selection

Test results

Fixed disk advanced test (FDAT)

Quick and Full erase - hard drive

Viewing the test log

Chapter 5. Installing Options

Installing external options

Locating controls and connectors on the front of the computer

Locating connectors on the rear of the computer

Obtaining device drivers

Removing the cover

Removing the bezel

Locating components

Accessing system board components and drives

Identifying parts on the system board

Installing memory

Installing PCI adapters

Installing a drive in the disk drive tray

Replacing the hard disk drive

Connecting an IDE CD drive

Connecting a diskette drive

Installing a cable lock

Changing the battery

Erasing a lost or forgotten password (clearing CMOS)

Replacing the cover and connecting the cables

Chapter 6. FRU Removals

Removing the retention bar and PCI riser card

Replacing a microprocessor

System board

Power supply

Chapter 7. Symptom-to-FRU Index

Hard disk drive boot error

Power Supply Errors

Diagnostic error codes

Beep symptoms

No-beep symptoms

POST error codes

Miscellaneous error messages

Undetermined problems

Chapter 8. Parts listing