NETVISTA 2251
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IBM NetVista
Hardw are Maintenance Man ual
A40 Type 6830/6831
A40i Type 2251
IBM NetVista
Hardw are Maintenance Man ual
A40 Type 6830/6831
A40i Type 2251
Note:
Before using this information and the product it supports, be sure to read the general
information under “Notices” on page 141.
Second Edition (November 2000)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT
ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do
not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not
apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements or changes in the products or the programs described in this publication at any time.
Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your
IBM Marketing Representative.
© Copyright International Business Machines Corporation 2000. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
About this manual
This manual contains service and reference information for the IBM«NetVista
Series computer type 2251/6830/6831.
This manual is divided into product service sections (by machine chassis) and a
related service section, as follows:
v The product service sections include procedures for isolating problems to a FRU,
a Symptom-to-FRU Index, additional service information and an illustrated parts
catalog.
v The related service section includes safety notices and safety information, and
problem determination tips.
Note:
This manual is intended for trained servicers who are familiar with IBM Personal
Computer products. Use this manual along with advanced diagnostic tests to troubleshoot
problems effectively.
Before servicing an IBM product, be sure to review the “Safety notices (multi-lingual
translations)” on page 103 and “Safety Information” on page 128.
Important Safety Information
Be sure to read all caution and danger statements in this book before performing
any of the instructions.
TM
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
© Copyright IBM Corp. 2000 iii
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
iv Hardware Maintenance Manual
Contents
About this manual ..........iii
Important Safety Information ........iii
Chapter 1. General Checkout......1
Chapter 2. General Information .....3
Features................3
Specifications ..............5
Chapter 3. Diagnostics ........7
Setup Utility program ...........8
Product Recovery Program menu .......9
Diagnostics ..............10
Diagnostics download ..........10
Navigating through the diagnostic programs . . 10
Running diagnostic tests .........10
Test selection .............10
Module test menu/hardware configuration report 11
Memory Diagnostic tests .........11
Alert-On LAN¬ test...........12
Asset ID¬ test ............12
Testresults .............12
Hard file Smart test...........13
FixedDiskOptimizedTest........13
QuickandFullerase-harddrive......13
Iomega Zip drive test ..........14
Asset EEPROM backup .........14
Viewing the test log ..........14
When to use the Low-Level Format program . . . 15
Preparingtheharddiskdriveforuse......15
Chapter 4. Installing Options .....17
Input/Output connectors ..........18
Removingthecover ...........19
Installing adapters ............20
AGP adapter .............20
Audio adapter ............21
ADSL modem ............21
Home PNA network adapter .......21
Installing internal drives ..........22
Installing drives in bays 1, 2 and 3 .....22
CD-ROM drive jumper settings ......23
Installing a hard drive in bay 4 .......24
Hard disk drive jumper settings .....25
Installing a security U-bolt .........27
Replacing the cover............28
Chapter 5. FRU Replacements.....29
Computerexplodedview..........30
A40/A40P/A40i system board layout .....31
System board locations .........31
System board jumper settings .......32
Clear CMOS/Flash Boot Block Recovery. . . 32
Processor Speed Settings ........32
System board memory..........32
Installing memory ..........32
Replacing a system board .........34
Replacingaprocessor...........35
Replacing the speaker ...........35
Replacingthefan............35
Power supply .............35
20-pin main power supply connection ....36
Power supply removal..........36
Chapter 6. Symptom-to-FRU Index . . . 39
SIMM/DIMM/RIMMmemoryerrors......40
Hard disk drive boot error .........41
Diagnostic error codes ...........42
Beepsymptoms.............60
No-beepsymptoms............62
POST error codes ............63
Miscellaneous error messages ........77
Undetermined problems ..........79
Chapter 7. Parts ...........81
Parts listing ..............84
Keyboards (RAK 2 Black)..........89
ComputerPowerCords..........90
Special tools ..............91
Chapter 8. Additional Service
Information .............93
Security features.............94
Passwords..............94
Power-onpassword .........94
Removingapower-onpassword.....94
Administrator password ........95
Administrator password control .....95
Operating system password .......95
Vital product data ...........95
Management Information Format (MIF) ....95
Alert on LAN ............96
BIOSlevels..............97
Flash (BIOS/VPD) update procedure ......98
Flash recovery boot block jumper .......98
Power management ...........99
Automatic configuration and power interface
(ACPI) BIOS .............99
Advanced Power Management .......99
Automatic Hardware Power Management
features..............100
Setting Automatic Hardware Power
Management features..........100
AutomaticPower-Onfeatures.......101
Network settings ............101
Flash over LAN (update POST/BIOS over
network)..............102
WakeonLAN............102
© Copyright IBM Corp. 2000 v
Chapter 9. Related Service
Information ............103
Safety notices (multi-lingual translations) ....103
Safety Information............128
General Safety ............128
Grounding requirements ........128
Electrical safety............128
Handling electrostatic discharge-sensitive
devices ..............130
Safety inspection guide .........131
Problem determination tips .........132
File updates .............132
Adding adapters to the system ......133
Softwareconsiderations.........133
BIOS..............133
Drivers.............133
Hardwareconsiderations........134
System resource conflicts ........135
Miscellaneous Information .........137
Acronyms, Abbreviations, and Terms ....137
Send Us Your Comments! .........139
Notices ...............141
Trademarks..............142
vi Hardware Maintenance Manual
Chapter 1. General Checkout
This general checkout procedure is for type 2251/6830/6831 computers.
Attention:
The drives in the computer you are servicing might have been rearranged or the drive
startup sequence changed. Be extremely careful during write operations such as copying,
saving or formatting. Data or programs can be overwritten if you select an incorrect drive.
Diagnostic error messages appear when a test program finds a problem with a
hardware option. For the test programs to properly determine if a test Passed, Failed
or Aborted, the test programs check the error-return code at test completion. See
“Diagnostics” on page 10.
General error messages appear if a problem or conflict is found by an application
program, the operating system, or both. For an explanation of these messages, refer
to the information supplied with that software package.
Notes:
v Type 2251/6830/6831 computers default to come up quiet (no beep and no memory
count and checkpoint code display) when no errors are detected by POST.
v To enable beep and memory count and checkpoint code display when a successful POST
occurs, do the following:
1. Select Start Options in the Configuration/Setup Utility program (see “Setup Utility
program” on page 8).
2. Set Power-On Self-Test to Enhanced.
v Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system.
A down-level BIOS might cause false errors and unnecessary replacement of the system
board. For more information on how to determine and obtain the latest level BIOS, see
“BIOS levels” on page 97.
v If multiple error codes are displayed, diagnose the first error code displayed.
v If the computer hangs with a POST error, go to ″Symptom-to-FRU Index″ on page 39.
v If the computer hangs and no error is displayed, go to “Undetermined problems” on
page 79.
v If an installed device is not recognized by diagnostics, that device might be defective.
001
1. Power-off the computer and all external devices.
2. Check all cables and power cords.
3. Make sure the system board is seated properly.
4. Set all display controls to the middle position.
5. Power-on all external devices.
6. Power-on the computer.
7. Check for the following response:
v Readable instructions or the Main Menu.
DID YOU RECEIVE THE CORRECT RESPONSE?
© Copyright IBM Corp. 2000 1
If NO, continue to 002.
If YES, proceed to 003.
002
If the Power Management feature is enabled, do the following:
1. Start the Configuration/Setup Utility program (see “Setup Utility program” on
page 8)
2. Select Power Management from the Configuration/Setup Utility program
menu.
3. Select APM.
4. Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (})or
Right Arrow (Æ) to change the setting.
5. Select Automatic Hardware Power Management.
6. Set Automatic Hardware Power Management to Disabled.
7. If the problem persists, continue to 003.
003
Run diagnostics. If necessary, refer to “Diagnostics” on page 10.
v If you receive an error, replace the part that diagnostics calls out or go to
″Symptom-to-FRU Index″ on page 39.
v If the test stops and you cannot continue, replace the last device tested.
2 Hardware Maintenance Manual
Chapter 2. General Information
Features
The NetVista type 2251/6830/6831 computers are available in4x4(three I/O
adapter slots, plus one AGP slot, and four drive bays).
Not all models come with all features summarized here.
Microprocessor
«
Pentium¬III microprocessor with 256 KB of internal L2 cache memory
Intel
Memory
v Support for dual inline memory modules (DIMMs)
– 3.3 V, synchronous, 168-pin, unbuffered, 133 MHz nonparity synchronous
dynamic random access memory (SDRAM)
– 64 MB, 128 MB, and 256 MB unbuffered nonparity DIMMs for a maximum of
512 MB
– DIMM heights of 38.1 mm (1.5 inches)
v 512 KB flash memory for system programs
Internal drives
v 3.5-inch, 1.44 MB diskette drive
v Internal hard disk drive
v EIDE CD or DVD drive (some models)
Video controller
v Dynamic video memory technology
v Accelerated graphics port (AGP) adapter (some models)
Audio subsystem
16-bit integrated Sound Blaster Pro compatible audio subsystem
Connectivity
v 10/100 Mbps Ethernet adapter that supports Wake on LAN (some models)
v Modem (some models)
System management features
v Remote Program Load (RPL) and Dynamic Host Configuration Protocol (DHCP)
v Wake on LAN
v Wake on Ring (in the Configuration/Setup Utility program, this feature is called
Serial Port Ring Detect for an external modem and Modem Ring Detect for an
internal modem)
v Wake on Alarm
v Remote Administration (the ability to update POST and BIOS over the network)
v Automatic power-on startup
v System Management (SM) BIOS and SM software
v Ability to store POST hardware test results
Input/output features
v 25-pin, ECP/EPP parallel port
v One or two 9-pin serial ports
v Four 4-pin, USB ports
«
(requires Wake on LAN-supported network adapter)
© Copyright IBM Corp. 2000 3
v Standard mouse port
v Standard keyboard port
v 15-pin monitor port
v Three audio connectors (line/headphone out, line in, and microphone)
v Joystick/MIDI connectors (some models)
Expansion
v Drive bays: 4
v PCI expansion slots: 3
v One AGP expansion slot
Power
v 155 W power supply with manual voltage selection switch
v Automatic 50/60 Hz input frequency switching
v Advanced Power Management support
v Advance Configuration and Power Interface (ACPI) support
Security features
v Power-on and administrator passwords
v Cover keylock
v Support for the addition of a U-bolt and lockable cable
v Startup sequence control
v Startup without diskette drive, keyboard, or mouse
v Unattended start mode
v Diskette and hard disk I/O control
v Serial and parallel port I/O control
v Security profile by device
IBM preinstalled software
This computer might come with preinstalled software. If so, an operating system,
device drivers to support built-in features, and other support programs are
included.
Operating systems (supported)
v Microsoft
v Microsoft Windows NT
«
Windows«2000 Professional
«
Workstation Version 4.0 with Service Pack 6
v Microsoft Windows 98 SE
v Microsoft Millenium
Operating systems (tested for compatibility)
1
v Microsoft Windows 95
v DOS 2000
v SCO OpenServer 5.0.2 and later
v IBM OS/2
«
Warp Connect 3.0
v IBM OS/2 Warp 4.0
v IBM OS/2 LAN Server 3.0 and 4.0
v Linux: Red hat, Caldera, SuSE., and Pacific High Tech
v Sun Solaris 2.5.1 or later
v Novell NetWare Versions 3.2, 4.11, 5.0
1. The operating systems listed here are being tested for compatibility at the time this publication goes to press. Additional
operating systems might be identified by IBM as compatible with your computer following the publication of this booklet.
Corrections and additions to this list are subject to change. To determine if an operating system has been tested for compatibility,
check the Web site of the operating system vendor.
4 Hardware Maintenance Manual
Specifications
Dimensions
Height: 425 mm (16.7 in.)
Width: 140 mm (5.5 in.)
Depth: 425 mm (16.7 in.)
Weight
Minimum configuration as shipped: 9.4 kg (20 lb)
Maximum configuration: 11.3 kg (25.0 lb)
Environment
Air temperature:
System on: 10° to 35°C(50° to 95° F)
System off: 10° to 43° C(50° to 110° F)
Maximum altitude: 2134 m (7000 ft)
Note: The maximum altitude, 2134 m (7000 ft), is
the maximum altitude at which the specified air
temperatures apply. At higher altitudes, the
maximum air temperatures are lower than those
specified.
Humidity:
System on: 8% to 80%
System off: 8% to 80%
Heat output (approximate) in British thermal units (Btu)
per hour:
Minimum configuration: 240 Btu/hr. (75 watts)
Maximum configuration: 705 Btu/hr. (207 watts)
Airflow
Approximately 0.5 cubic meters per minute (18 cubic
feet per minute) maximum
Electrical input
Input voltage:
Low range:
Minimum: 90 V ac
Maximum: 137 V ac
Input frequency range: 57–63 Hz
Voltage switch setting: 115 V ac
High range:
Minimum: 180 V ac
Maximum: 265 V ac
Input frequency range: 47–53 Hz
Voltage switch setting: 230 V ac
Input kilovolt-amperes (kVA) (approximate):
Minimum configuration as shipped: 0.08 kVA
Maximum configuration: 0.3 kVA
Note: Power consumption and heat output vary
depending on the number and type of optional
features installed and the power-management
optional features in use.
Acoustical noise-emission values
Average sound-pressure levels:
At operator position:
Idle: 38 dBA
Operating: 43 dBA
At bystander position - 1 meter (3.3 ft):
Idle: 33 dBA
Operating: 37 dBA
Declared (upper limit) sound-power levels:
Idle: 4.8 bels
Operating: 5.1 bels
Note: The noise-emission levels were measured in controlled acoustical
environments according to the procedures specified by the American
National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in
accordance with ISO 9296. Actual sound-pressure levels in a given location
might exceed the average values stated because of room reflections and
other nearby noise sources. The declared sound-power levels indicate an
upper limit, below which a large number of computers will operate.
For additional information, see the ISO Supplier’s Declaration, which is available
from IBM.
Chapter 2. General Information 5
6 Hardware Maintenance Manual
Chapter 3. Diagnostics
Setup Utility program ...........8
Product Recovery Program menu .......9
Diagnostics ..............10
Diagnostics download ..........10
Navigating through the diagnostic programs . . 10
Running diagnostic tests .........10
Test selection .............10
Module test menu/hardware configuration report 11
Memory Diagnostic tests .........11
Alert-On LAN¬ test...........12
The following tools are available to help identify and resolve hardware-related
problems.
v Setup Utility program
v Power-On Self-Test (POST)
– POST Beep Codes
– Error Code Format
v Diagnostics program
v Recovery utility
– Full recovery
– Partial recovery
v Repair utility
Asset ID¬ test ............12
Testresults .............12
Hard file Smart test...........13
FixedDiskOptimizedTest........13
QuickandFullerase-harddrive......13
Iomega Zip drive test ..........14
Asset EEPROM backup .........14
Viewing the test log ..........14
When to use the Low-Level Format program . . . 15
Preparingtheharddiskdriveforuse......15
© Copyright IBM Corp. 2000 7
Setup Utility program
Attention:
A customized setup configuration (other than default settings) might exist on the computer
you are servicing. Running the Setup Utility program might alter those settings. Note the
current configuration settings and verify that the settings are in place when service is
complete.
The Setup Utility (configuration) program is stored in the permanent memory of
the computer. This program includes settings for the following:
v System Summary
v Product Data
v Devices and I/O Ports
v Start Options
v Date and Time
v System Security
v Advanced Setup
v Power Management
To run the Setup Utility program, use the following procedure.
1. Power-off the computer and wait for a few seconds until all in-use lights go off.
2. Power-on the computer.
3. When the Setup Utility prompt appears on the screen during start-up, press F1.
The Setup Utility menu will appear.
4. Follow the instructions on the screen.
5. When finished, select System Summary to verify that any configuration
changes have been accepted.
8 Hardware Maintenance Manual
Product Recovery Program menu
Type 2251/6830/6831 machines have recovery and diagnostics programs on a
separate hard drive partition. The Diagnostics diskette is not shipped with the
machine or the HMM. To download the diagnostics program, see “Diagnostics
download” on page 10.
At startup, after the machine tests the SIMM/DIMM memory (if Power-on Self
Test is set to Enhanced), the machine displays the following prompt:
To start the Product Recovery Program, press F11
After depressing F11, you are given the following options.
v Full recovery
This utility reformats the hard drive and restores all original files.
v Partial recovery
This utility reformats the hard drive and restores the Windows operating system
and all device drivers
v Repair
This is the emergency repair utility, and should not be used to install Windows
components.
v System utilities
1. Run diagnostics
2. System info
3. Create recovery/ repair diskette
Chapter 3. Diagnostics 9
Diagnostics
Diagnostics download
Navigating through the diagnostic programs
The diagnostic programs use a full range of diagnostic utilities to determine the
operating condition of the computer’s hardware components.
For a complete list of error codes and messages, see ″Symptom-to-FRU Index″ on
page 39.
To download the diagnostic programs, do the following:
v Go to http://www.ibm.com/.
v Select Support.
v Select Desktop computing from the ″Search by Category″ pull-down menu.
v Select NetVista from the ″Product Family″ list.
v Search for the machine type in the ″Quick Path″ box on the left.
v Select Diagnostics from the ″Downloadable files by Category″ pull-down menu
or go directly to the link PC Enhanced Diagnostics diskette from the
″Downloadable files by date″ list. This link will take you to the self-starting
utility download and instructions.
Use the cursor movement keys to navigate within the menus.
v The Enter key is used to select a menu item.
v The Esc key is used to back up to the previous menu.
v For online help select F1.
Running diagnostic tests
There are four ways to run the diagnostic tests.
1. Using the cursor movement keys, highlight Run Normal Test or Run Quick
Test from the Diagnostics menu and then press Enter.
This will automatically run a pre-defined group of tests from each test category.
Run Normal Test runs a more extensive set of tests than does Run Quick Test
and takes longer to execute.
2. Press F5 to automatically run all selected tests in all categories. See ″Test
Selection″.
3. From within a test category, press Ctrl-Enter to automatically run only the
selected tests in that category. See ″Test Selection″.
4. Using the cursor movement keys, highlight a single test within a test category,
then press Enter. This will run only that test.
Press Esc at any time to stop the testing process.
Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside
the test description and in the test log. See “Viewing the test log” on page 14.
Test selection
To select one or more tests, use the following procedure.
1. Open the corresponding test category.
2. Using the cursor movement keys, highlight the desired test.
3. Press the space bar.
10 Hardware Maintenance Manual
A selected test is marked by >>. Pressing the space bar again de-selects a test
and removes the chevron.
4. Repeat steps 2 and 3 above to select all desired tests.
Module test menu/hardware configuration report
Depending on the diagnostic version level you are using, the installed devices in
the computer are verified in one of two ways.
1. At the start of the diagnostic tests, the Module Test Menu is displayed.
Normally, all installed devices in the computer are highlighted on the menu.
2. At the start of the diagnostic tests, the main menu appears. From this menu,
select System Info, then select Hardware Configuration from the next menu.
Normally, all installed devices in the computer are highlighted on this report.
If an installed device is not recognized by diagnostisc, then review the following:
v The diagnostic code for the device is not in the siagnostic programs. Run the
diagnostics provided with that device.
v The missing device is defective or it requires an additional diskette or service
manual.
v An unrecognizable device is installed.
v A defective device is causing another device not to be recognized.
v The SCSI controller failed (on the system board or SCSI adapter).
v Use the procedure in “Undetermined problems” on page 79 to find the problem.
If a device is missing from the list, replace it. If this does not correct the problem,
use the procedure in “Undetermined problems” on page 79.
Memory Diagnostic tests
The Memory Diagnostics provide the capability to identify a particular memory
module (SIMM or DIMM) which fails during testing. Use the System Board Layout
section to reference the memory sockets, or select F1 twice to load the Diagnostics
online manual and select ″SIMM/DIMM/RIMM Locator″.
Follow the steps below to locate the Memory Diagnostic tests options.
1. Select the DIAGNOSTICS option on the toolbar and press Enter.
2. Highlight either the Memory Test-Full or Memory Test-Quick option and press
Enter.
3.
v Memory Test-Full
The full memory test will take about 80 seconds per MB of memory and will
detect marginal, intermittent, and solid (stuck) memory failures.
Chapter 3. Diagnostics 11
v Memory Test-Quick
The quick memory test will take about 20 seconds per MB of memory and
will detect solid (stuck) memory failures only.
Notes:
Either level of memory testing can be performed on all memory or a single SIMM or
DIMM socket.
Only sockets containing a SIMM or DIMM can be selected for testing. Unpopulated sockets
are noted by ........ beside the test description.
Alert-On LAN¬ test
The Alert On LAN test does the following:
v Determines if Alert On LAN is supported on the system.
v Checks the revision ID register.
v Verifies the EEPROM checksum.
v Validates that a software alert can be sent.
Asset ID¬ test
The Asset ID test does the following:
v Determines if Asset ID is supported on the system.
v Verifies the EEPROM areas.
v Performs an antenna detection test.
Test results
Diagnostic test results will produce the following error code format:
Function
Code
v Function Code:
Represents the feature or function within the PC.
v Failure Type:
Represents the type of error encountered.
v DeviceID:
Contains the component’s unit-ID which corresponds to either a fixed disk
drive, removable media drive, serial or parallel port, processor, specific SIMM or
DIMM, or a device on the PCI bus.
v Date:
Contains the date on which the diagnostic test was run. The date is retrieved
from CMOS and displayed using the YYYYMMDD format.
Failure Type DeviceID Date ChkDigits Text
12 Hardware Maintenance Manual
v ChkDigits:
Contains a 2-digit check-digit value to ensure the following:
– Diagnostics were run on the specified date.
– Diagnostics were run on the specified IBM computer.
– The diagnostic error code is recorded correctly.
v Text:
Description of the error.
Note: See “Diagnostic error codes” on page 42 for error code listings.
Hard file Smart test
Use the Hard File Smart Test when the system management tool has detected a
hard file SMART alert.
The Smart test does the following:
v Interrogates IDE devices for support of the SMART instruction set.
v Issues a ENABLE SMART command to make sure SMART functionality is
active.
v Checks the SMART RETURN STATUS command to determine if any thresholds
have been exceeded.
If thresholds have been exceeded, an error message is shown, and the test fails. If
no SMART is supported by the drive, the test returns with ″N/A″.
Fixed Disk Optimized Test
You can use the Fixed Disk Optimized Test to identify a particular area of a hard
disk that fails during testing. You can also use this test to correct types of errors.
To run the Fixed Disk Optimized Test, do the following:
1. From the toolbar, select Diagnostics.
2. Select Fixed Disk Optimized Test.
3. Select one of the tests:
v Hard Disk Test - Full performs a complete test of the hard disk drive.
v Hard Disk Test - Quick performs a subset of the full hard disk tests.
v Start SMART Hard Disk Test initiates an IDE extended offline self-test.
v SMART Hard Disk Test Results runs the IDE extended offline self-test and
displays the results.
You can run the Start SMART Hard Disk Test and then continue with other
diagnostic tests before running the Hard Drive Self-Test Results.
Quick and Full erase - hard drive
Diagnostics offer two hard drive format utilities:
v Quick Erase Hard Drive
v Full Erase Hard Drive
The Quick Erase Hard Drive provides a DOS utility that performs the following
steps.
v Destroys the Master Boot Record (MBR) on the hard drive.
Chapter 3. Diagnostics 13
v Destroys all copies of the FAT Table on all partitions (both the master and
backup).
v Destroys the partition table.
v Provides messages that warn the user that this is a non-recoverable process.
The Full Erase Hard Drive provides a DOS utility that performs the following
steps.
v Performs all the steps in Quick Erase.
v Provides a DOS utility that writes random data to all sectors of the hard drive.
v Provide an estimate of time to completion along with a visual representation of
completion status.
v Provides messages that warn the user about non-recoverable process.
Important: Make sure that all data is backed up before using the Quick or Full Erase
functions.
To select the Quick Erase or Full Erase Hard Drive utility, use the following
procedure.
1. Select the UTILITY option on the toolbar and press Enter.
2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and
follow the instructions.
Iomega Zip drive test
Use the Iomega Zip Drive Test to test the Zip drive and the drive interface. The
test takes about 20 seconds to run.
The default tests the following:
v Controller
v Max Seek (50 times)
v Random Seek (300 sectors)
Asset EEPROM backup
When replacing a system board, this utility allows the backup of all Asset
information from the EEPROM to diskette. This utility also restores data to the
EEPROM from diskette after replacement of the system board.
To run this utility, use the following procedure.
v Select Utility
v Select Asset EEPROM Backup
v Follow instructions on screen.
Viewing the test log
Errors reported by the diagnostic test will be displayed by the program as a failed
test.
To view details of a failure or to view a list of test results, use the following
procedure from any test category screen.
v Press F3 to activate the log file.
v Press F3 again to save the file to diskette or F2 to print the file.
14 Hardware Maintenance Manual
When to use the Low-Level Format program
Notes:
1. The low-level format is not available on all diagnostic diskettes.
2. Before formatting the hard disk drive, make a backup copy of the files on the drive to
be formatted.
Use the Low-Level Format program in the following situations:
v When you are installing software that requires a low-level format.
v When you get recurring messages from the test programs directing you to run
the Low-Level Format program on the hard disk.
v As a last resort before replacing a hard disk drive.
Preparing the hard disk drive for use
When the Low-Level Format program is finished, restore to the hard disk all the
files that you previously backed up.
1. Partition the remainder of the hard disk for the operating system. (The
commands vary with the operating system. Refer to the operating system
manual for instructions.)
2. Format the hard disk using the operating system. (The commands vary with
the operating system. Refer to the operating system manual for instructions.)
3. Install the operating system.
You are now ready to restore the files.
Chapter 3. Diagnostics 15
16 Hardware Maintenance Manual
Chapter 4. Installing Options
Input/Output connectors ..........18
Removingthecover ...........19
Installing adapters ............20
AGP adapter .............20
Audio adapter ............21
ADSL modem ............21
Home PNA network adapter .......21
Installing internal drives ..........22
Installing drives in bays 1, 2 and 3 .....22
CD-ROM drive jumper settings ......23
Installing a hard drive in bay 4 .......24
Hard disk drive jumper settings .....25
Installing a security U-bolt .........27
Replacingthecover............28
© Copyright IBM Corp. 2000 17
Input/Output connectors
1
1
2
2
1 Mouse connector 8 Microphone connector
2 Keyboard connector 9 Audio in connector
3 USB connector 2 10 Audio out connector
4 USB connector 1 11 Serial connector 2
5 Serial connector 1 12 SVGA Monitor connector
6 Parallel connector 13 DVI Monitor connector
7 Monitor connector
18 Hardware Maintenance Manual
Removing the cover
To remove the cover, do the following:
1. Remove the thumbscrews from the rear of the computer and slide the cover
toward the rear of the computer.
Chapter 4. Installing Options 19
Installing adapters
To install an adapter, do the following:
1. Remove the cover (see “Removing the cover” on page 19).
2. Remove the slot cover for the appropriate expansion slot.
3. Remove the adapter from its static-protective package.
4. Install the adapter into the appropriate slot on the system board.
5. Install the screw that secures the adapter.
Note: If you are installing a Wake on LAN-supported network adapter, attach
6. Replace the cover and connect the cables.
AGP adapter
Some models come with a high-performance AGP video adapter.
the Wake on LAN cable that came with the adapter to the Wake on LAN
connector on the system board.
20 Hardware Maintenance Manual
Connector Description
1 Digital video interface
(DVI) connector
2 S-Video connector Used to attach a television set that has a S-Video connector.
3 SVGA monitor
converter
4 SVGA monitor
converter
Audio adapter
1 MIDI/joystick connector
2 Audio line-out connector
3 Microphone connector
4 Audio line-in connector
Used to attach a digital monitor. This connector provides
the signals necessary to support the Display Power
Management Signaling (DPMS) standard.
The S-Video cable (required to connect the television set to
the adapter) is a separately purchased item.
Used to attach an analog SVGA monitor to the AGP DVI
connector. This SVGA converter is not used on this
machine type.
Used to attach an analog SVGA monitor to the AGP DVI
connector.
Connector
ADSL modem
Depending on how the user’s home or office is wired, the ADSL modem uses
either wires 2 and 5 or wires 3 and 4 of the telephone-line wall connector. Refer to
the label on the back of the ADSL modem and set the switch on the back of the
ADSL modem to match the wiring scheme. If you do not know which wiring
scheme to use, contact the user’s ADSL service provider.
Home PNA network adapter
Some models have a Home Phoneline Network Alliance network adapter with an
integrated V.90 modem. In addition to its modem function, this adapter enables the
user to use the telephone wiring in the user’s home for peer-to-peer networking.
To use the Home PNA Network adapter, the Intel AnyPoint software must be
installed from the Software Selections CD. Each computer on the home PNA
network must have a PNA network adapter and the associated software installed.
For information about using the PNA network adapter or the AnyPoint software,
refer to the AnyPoint documentation (provided with models that come with PNA
network adapters only).
Each computer on a home PNA network must be connected directly to a
telephone-line wall connector. If the user has more computers than telephone-line
wall connectors in a room, he/she must use a telephone splitter at the wall
connector.
Chapter 4. Installing Options 21
Installing internal drives
1 Bay 1 - Max Height: 41.3 mm (1.6 in.)
CD-ROM drive (standard in some models)
5.25-inch hard disk drive
2 Bay 2 - Max Height: 41.3 mm (1.6 in.)
5.25-inch hard disk drive
3.5-inch hard disk drive (requires a mounting
bracket)
CD-ROM drive
DVD-ROM drive
3 Bay 3 - Max Height: 25.4 mm (1.0 in.)
3.5-inch diskette drive (preinstalled)
4 Bay 4 - Max Height: 25.4 mm (1.0 in.)
Hard disk drive (preinstalled)
Installing drives in bays 1, 2 and 3
To install an internal drive in bays 1, 2 and 3, do the following:
1. Remove the cover (see “Removing the cover” on page 19).
2. Remove the bay panel and insert a flat–bladed screwdriver into one of the slots
on the static shield in the drive bay into which you are installing the drive and
22 Hardware Maintenance Manual
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