IBM Netfinity 5100 8658 5RY, Netfinity 5100 8658 1RY, Netfinity 5100 8658 3RY, Netfinity 5100 8658 4RY, Netfinity 5100 8658 2RY User Manual

Download

Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y, 41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY

S10K-2615-00



Note: Before using this information and the product it

supports, be sure to read the general information under “Notices” on page 233.

First Edition (June 2000) (updated July 2002)

The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages, and configuration information for the Netfinity 5100 server.

Important: This manual is intended for trained servicers

who are familiar with IBM PC Server products.

Important safety information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et

Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

iii

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

Online Support

Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device Driver files.

File download address is:

http://www.us.pc.ibm.com/files.html

IBM Online Addresses

The HMM manuals online address is:

http://www.us.pc.ibm.com/cdt/hmm.html

The IBM PC Company Support Page is:

http://www.us.pc.ibm.com/support/index.html

The IBM PC Company Home Page is:

http://www.pc.ibm.com

iv : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Contents

About this manual ...........iii

Importantsafetyinformation.........iii

Online Support .............iv

IBM Online Addresses..........iv

General checkout ............1

General information ...........3

Features and specifications .........3

What your IBM Netfinity 5100 offers .......5

Reliability, availability, and serviceability features . . . 7

Servercontrolsandindicators........8

Starting the server ..........11

Operator Information panel .........14

Diagnostics .............17

Diagnostic tools overview .........17

POST ...............17

Event/errorlogs...........18

Small computer system interface messages ....18

Identifying problems using status LEDs .....18

Light path diagnostics .........18

Power supply LEDs .........19

Diagnostics panel ..........19

Light path diagnostics table .......19

Diagnostic programs and error messages .....20

Text messages ...........20

Starting the diagnostic programs ......21

Viewingthetestlog..........22

Diagnostic error message tables ......23

Recovering BIOS ............23

Troubleshooting the Ethernet controller .....24

Network connection problems .......24

Ethernet controller troubleshooting chart ....25

Ethernet controller messages ........27

Novell NetWare or IntraNetWare server ODI driver

messages ............27

Network driver interface specification 2.01 (OS/2)

driver messages ..........30

NDIS 4.0 (Windows NT) driver messages ....32

UNIX messages ...........33

Power checkout ............36

Replacing the battery ...........36

Temperature checkout ..........38

Configuringtheserver..........41

Using the Configuration/Setup Utility program . . . 41

Starting the Configuration/Setup Utility program 42 Choices available from the Configuration/Setup

main menu ............42

Usingpasswords...........47

Power-on password .........47

Administrator password ........49

Bypassing an unknown power-on password ....49

Using the SCSISelect utility program ......50

Starting the SCSISelect utility program ....50

Choices available from the SCSISelect menu . . 50

Installing options ...........53

Exploded view of the Netfinity 5100 server ....53

System board layout ...........54

System board options connectors ......54

System board internal cable connectors ....56

System board external port connectors ....56

System board switches and jumpers .....57

System board LED locations .......59

Before you begin ............61

System reliability considerations ......62

Working inside a server with power on ....62

Handling static sensitive devices ......63

Removing the cover, door, and bezel ......63

Removing the left-side cover (tower model) . . . 64

Removing the cover (rack model) ......65

Removing the server door (tower model) ....66

Removing the bezel (rack or tower) .....67

Working with adapters ..........67

Adapter considerations .........68

Installing an adapter ..........69

Installing internal drives ..........71

Internal drive bays ..........71

Hot-swap drives ...........73

Non-hot-swap drives ..........74

Preinstallationsteps(allbays).......74

Installing a hot-swap drive ........75

Replacing a drive in a hot-swap bay ....76

Installing a non-hot-swap drive .......78

Installing memory modules .........80

Installing a microprocessor .........82

Installing or removing a power supply ......85

Adding a power supply .........87

Removing a hot-swap power supply .....88

Removing the only power supply ......89

Replacing a fan assembly .........90

Installing the cover ...........92

Installing the cover (tower) ........92

Installing the bezel and front door .....93

Installing the cover (rack) ........94

Installing the bezel .........95

Connecting external options .........95

Installation procedure..........95

I/O connector locations ..........96

Input/Outputports............97

Parallelport............97

vi : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Viewing or changing the parallel-port

assignments ..........97

Parallel port connector ........98

Serialports.............98

Viewing or changing the serial-port assignments 99

Serial-port connectors ........99

UniversalSerialBusports........100

USB cables and hubs ........100

USB-port connectors ........100

Keyboard port ...........100

Auxiliary-device (pointing device) port ....101

Videoport.............101

SCSI ports ............102

SCSI cabling requirements .......103

Setting SCSI IDs..........103

SCSI connector pin-number assignments 103

Ethernetport............104

ConfiguringtheEthernetcontroller....105

Failover for redundant Ethernet .....105

Ethernet port connector ........110

Advanced System Management ports ....110

Cablingtheserver...........111

Netfinity Manager ...........113

Managing your IBM Netfinity server with Netfinity

Manager .............113

Netfinity Manager documentation .......114

Netfinity Manager system requirements .....114

Netfinity Manager for OS/2 system requirements 114 Netfinity Manager for Windows 95 and Windows

98 system requirements ........115

Netfinity Manager for Windows NT system

requirements ...........116

Starting the Netfinity Manager installation program 117

Netfinity Manager database support ......125

DB2 database support .........126

System requirements ........126

Installing and configuring the database . . . 126

Activating the database ........127

Granting and revoking database privileges 128

Deleting the database ........130

Lotus Notes database support.......131

System requirements ........131

Installing the database ........131

Browsing the Netfinity Manager Lotus Notes

database ...........133

ODBC database support ........133

System requirements ........133

ODBC database configuration ......134

Creating the Netfinity Manager tables . . . 135

Supported and certified databases ....137

Starting Netfinity Manager .........139

Netfinity Manager Service Manager .....140

Contents

vii

Netfinity Manager service descriptions ....140

Advanced System Management .....141

Alert Manager ..........141

AlertonLANconfiguration.......142

Capacity Management ........142

Cluster Manager ..........142

Critical File Monitor .........142

DMIBrowser...........142

ECC Memory Setup .........142

Event Scheduler ..........143

FileTransfer...........143

Power-On Error Detect ........143

Predictive Failure Analysis .......143

Process Manager .........143

RAID Manager ..........143

Remote Session ..........143

Remote System Manager .......144

Remote Workstation Control ......144

ScreenView...........144

Security Manager .........144

Serial Connection Control .......144

Service Configuration Manager .....144

SoftwareInventory.........145

System Diagnostics Manager ......145

SystemInformationTool.......145

SystemMonitor..........145

System Partition Access .......145

System Profile ..........146

Update Connector Manager ......146

Web Manager Configuration ......146

Delaying Netfinity Manager startup on OS/2

systems............146

Getting more information about Netfinity Manager 147

Installationoptions...........148

Automated installation .........148

Customizedinstallation.........150

FRUinformation(serviceonly).......153

Removing the external LED card .......153

Removing the power reset card .......154

Removing the rear cable bracket .......155

Removing the DASD backplane assembly ....156

Removing the power supply backplane .....157

Removing the system board ........158

Symptom-to-FRU index .........159

Beep Symptoms ............159

No Beep symptoms ...........162

Information panel system error LED ......162

Diagnostic error codes ..........165

Errorsymptoms............169

Power supply LED errors .........170

POST error codes ...........171

viii : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

SCSI error codes ...........178

Temperature error messages ........178

Fan error messages...........179

Power error messages ..........180

System shutdown ...........181

Voltage related system shutdown ......181

Temperature related system shutdown ....182

DASD checkout ............183

Host Built-In Self Test (BIST) ........183

Bus fault messages ...........183

Undetermined Problems .........183

Parts listing (Type 8658) .........185

Keyboards .............189

Power cords .............189

Relatedserviceinformation........191

Safetyinformation...........192

General safety ...........192

Electrical safety ...........193

Safety inspection guide .........195

Handling electrostatic discharge-sensitive devices 196

Grounding requirements ........197

Safety notices (multi-lingual translations)....197

Send us your comments! .........232

Problemdeterminationtips.........232

Notices ..............233

Trademarks .............234

Contents

x : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

General checkout

The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of the server: the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial ports, hard drives, and parallel port. You can also use them to test some external devices. See “Diagnostic tools overview” on page 17.

Also, if you cannot determine whether a problem is caused by the hardware or by the software, you can run the diagnostic programs to confirm that the hardware is working properly.

When you run the diagnostic programs, a single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After the cause of the first error message is corrected, the other error messages might not occur the next time you run the test.

A failed system might be part of a shared DASD cluster (two or more systems sharing the same external storage device(s)). Prior to running diagnostics, verify that the failing system is not part of a shared DASD cluster.

A system might be part of a cluster if:

v The customer identifies the system as part of a cluster. v One or more external storage units are attached to the

system and at least one of the attached storage units is additionally attached to another system or unidentifiable source.

v One or more systems are located near the failing

system.

If the failing system is suspected to be part of a shared DASD cluster, all diagnostic tests can be run except diagnostic tests which test the storage unit (DASD residing in the storage unit) or the storage adapter attached to the storage unit.

Notes:

1. For systems that are part of a shared DASD cluster,

run one test at a time in looped mode. Do not run all tests in looped mode, as this could enable the DASD diagnostic tests.

2. If multiple error codes are displayed, diagnose the first

error code displayed.

3. If the computer hangs with a POST error, go to the “POST error codes” on page 171.

4. If the computer hangs and no error is displayed, go to “Undetermined Problems” on page 183.

5. Power supply problems, see “Power supply LED errors” on page 170.

6. Safety information, see “Safety information” on page 192.

7. For intermittent problems, check the error log; see “POST error codes” on page 171.

1. IS THE SYSTEM PART OF A CLUSTER?

YES. Schedule maintenance with the customer. Shut down all systems related to the cluster. Run storage test. NO. Go to step 2.

2. IS THE SYSTEM IS NOT PART OF A CLUSTER?

v Power-off the computer and all external devices. v Check all cables and power cords. v Set all display controls to the middle position. v Power-on all external devices. v Power-on the computer. v Record any POST error messages displayed on the

screen. If an error is displayed, look up the first error in the “POST error codes” on page 171.

v Check the information LED panel System Error LED;

if on, see “Information panel system error LED” on page 162.

v Check the System Error Log. If an error was

recorded by the system, see “Symptom-to-FRU index” on page 159.

v Start the Diagnostic Programs. See “Starting the

diagnostic programs” on page 21.

v Check for the following responses:

a. One beep. b. Readable instructions or the Main Menu.

3. DID YOU RECEIVE BOTH OF THE CORRECT

RESPONSES?

NO. Find the failure symptom in “Symptom-to-FRU index”

on page 159.

YES. Run the Diagnostic Programs. If necessary, refer to “Starting the diagnostic programs” on page 21.

If you receive an error, go to “Symptom-to-FRU index” on page 159.

If the diagnostics completed successfully and you still suspect a problem, see “Undetermined Problems” on page 183.

2 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

General information

Your IBM®Netfinity®5100 server is a high-performance, symmetric multiprocessing (SMP) server. It is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and large amounts of reliable data storage.

Your IBM Netfinity 5100 server comes with a three-year limited warranty and IBM Netfinity/PC Server 90-Day Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about your Netfinity 5100 model and other IBM server products at the following World Wide Web address:

http://www.ibm.com/pc/us/netfinity/

Your server serial number and model number are located on labels on the rear of the server and on the front under the trim bezel. You will need these numbers when you register your server with IBM. To register your server, go to the following World Wide Web address:

http://www.ibm.com/pc/register

To find the meanings of various computer-related terms, you can access the IBM Netfinity 5100 at the following World Wide Web address:

http://www.networking.ibm.com/nsg/nsgmain.htm

Features and specifications

The following table provides a summary of the features and specifications for your Netfinity 5100 server.

Microprocessor:

v Intel

Pentium III microprocessor with MMX technology

and SIMD extensions

v 256 KB Level-2 cache (min.) v Supports up to two microprocessors

Memory:

v Standard: 128 MB v Maximum: 4GB v Type: 133 MHz, ECC, SDRAM, Registered DIMMs v Sockets: 4 dual inline sockets

Drives standard:

v Diskette: 1.44 MB v CD-ROM: 40X IDE

Expansion bays:

v Hot-swap: 6 slim high or 3 half high

v Non-hot-swap: Three 5.25-inch (one used by CD-ROM

drive)

PCI expansion slots:

v Three 33 MHz/ 64-bit slots v Two 33 MHz/ 32-bit slots

Power supplies: 250 W (115-230 Vac)

v Standard: One, non-hot-swappable v Maximum: Three, only with optional power backplane

that enables multiple power supplies and hot-swappability

Video:

v S3 Savage 4 video controller (integrated on system

board)

v Compatible with SVGA and VGA v 4 MB video memory

Size (Rack Model)

v Height: 220 mm (8.7 in.) v Depth: 630 mm (24.8 in.) v Width: 440 mm (17.3 in.) v Weight: approximately 27.22 Kg (60 lb.) when fully

configured

Size (Tower Model)

v Height: 440 mm (17.3 in.) v Depth: 660 mm (26.0 in.) v Width: 220 mm (8.7 in.) v Weight: approximately 27.22 Kg (60 lb.) when fully

configured

Integrated functions:

v Netfinity Advanced System Management processor v Dual channel Ultra2 SCSI controller (both channels

internal)

v One 10BASE-T/!00BASE-TX AMD Ethernet controller v One S3 Savage 4 video controller v Two serial ports v One parallel port v Two Universal Serial Bus (USB) ports v Keyboard port v Mouse port v Video port

Acoustical noise emissions:

v Sound power, idling: 6.0 bel maximum v Sound power, operating: 6.0 bel maximum v Sound pressure, operating: 45 dBa maximum

Environment:

4 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

v Air temperature:

– Server on: 10║ to 35║ C (50.0║ to 95.0║ F). Altitude:

0 to 914 m (2998.7 ft.)

– Server on: 10║ to 32║ C (50.0║ to 89.6║ F). Altitude:

914 m (2998.7 ft.) to 2133 m (6998.0 ft.)

– Server off: 10║ to 43║ C (50.0║ to 109.4║ F).

Maximum altitude: 2133 m (6998.0 ft.)

v Humidity:

– Server on: 8% to 80% – Server off: 8% to 80%

Heat output: Approximate heat output in British Thermal Units (BTU) per hour:

v Minimum configuration: 683 BTU (200 watts) v Maximum configuration: 2048 BTU (600 watts)

Electrical input:

v Sine-wave input (50-60 Hz) required v Input voltage low range:

– Minimum: 90 V ac – Maximum: 137 V ac

v Input voltage high range:

– Minimum: 180 V ac – Maximum: 265 V ac

v Input kilovolt-amperes (kVA) approximately:

– Minimum: 0.08 kVA – Maximum: 0.42 kVA

What your IBM Netfinity 5100 offers

The unique design of your server takes advantage of advancements in symmetric multiprocessing (SMP), data storage, Your server combines:

v Impressive performance using an innovative approach to

SMP Your server supports up to two Pentium III

microprocessors. Your server comes with one microprocessor installed; you can install an additional microprocessor to enhance performance and provide SMP capability.

v Large data-storage and hot-swap capabilities

All models of the server support up to six hot-swap hard disk drives. This hot-swap feature enables you to remove and replace hard disk drives without turning off the server.

v Redundant power capabilities

The standard 250-watt power supply in your server can handle a load of up to 250 watts. By replacing the power backplane with the optional backplane that provides hot-swap capability to the power supplies, you can install a second, optional power supply. This

General information

provides a full 500 watts of power. If the average load on your server is less than 250 watts and a problem occurs with one of the power supplies, the other power supply can handle the load (redundant power). If the average load on your server is greater than 250 watts, and you have installed a second power supply, you can install a third, optional power supply to provide redundancy.

The OVERCURRENT light emitting diode (LED) on the system board is lit when the power load is 250 watts or greater with two power supplies, or when the power load is 500 watts or greater with three power supplies.

v Large system memory

The memory bus in your server supports up to 4 GB of system memory. The memory controller provides error correcting code (ECC) support for up to four industry standard PC133, 3.3 V, 168-pin, 8-byte, registered, synchronous-dynamic-random access memory (SDRAM) DIMMs (Intel PC-Registered SDIMM Specifications, Revision 1.0 or later), synchronous, dual inline memory modules.

v System-management capabilities

Your server comes with a Netfinity Advanced System Management Processor on the system board. This processor, in conjunction with the Netfinity Manager

™

provided on your ServerGuide CDs, allows you to manage the functions of the server locally and remotely. The Netfinity Advanced System Management Processor also provides system monitoring, event recording, and dial-out alert capability.

Note: The Netfinity Advanced System Management

Processor is sometimes referred to as the service

processor. Refer to the Advanced System Management section for more information.

v Integrated network environment support

Your server comes with an Ethernet controller on the system board. This Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps networks. The server automatically selects between 10BASE-T and 100BASE-TX. The controller provides full-duplex (FDX) capability, which allows simultaneous transmission and reception of data on the Ethernet local area network (LAN).

v Redundant network-interface card

The addition of an optional, redundant network interface card (NIC) provides a failover capability to a redundant Ethernet connection. If a problem occurs with the primary Ethernet connection, all Ethernet traffic

6 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

associated with this primary connection is automatically switched to the redundant NIC. This switching occurs without data loss and without user intervention.

v IBM ServerGuide CDs

The ServerGuide CDs included with IBM Netfinity servers provide programs to help you set up your server and install the network operating system (NOS). The ServerGuide program detects the hardware options installed, and provides the correct configuration program and device drivers. In addition, the ServerGuide CDs include a variety of application programs such as IBM Update Connector to help keep your server BIOS and microcode updated, and IBM Netfinity Manager for systems management.

For more information about the ServerGuide CDs, see the ServerGuide and Netfinity Manager Information section.

Your server is designed to be cost-effective, powerful, and flexible. It uses peripheral component interconnect (PCI) bus architecture to provide compatibility with a wide range of existing hardware devices and software applications.

As always, your IBM server meets stringent worldwide certifications for power, electromagnetic compatibility (EMC), and safety. Refer to the ‘Safety Information’ section. for additional information.

Reliability, availability, and serviceability features

Three of the most important features in server design are reliability, availability, and serviceability (RAS). These factors help to ensure the integrity of the data stored on your server; that your server is available when you want to use it; and that should a failure occur, you can easily diagnose and repair the failure with minimal inconvenience.

The following is an abbreviated list of the RAS features that your server supports. Many of these features are explained in later chapters or sections. v Menu-driven setup, system configuration, RAID

configuration, and diagnostic programs

v Power-on self-test (POST) v Integrated Netfinity Advanced System Management

Processor

v Predictive failure alerts v System auto-configuring from configuration menu v Remote system problem-determination support v Power and temperature monitoring v Fault-resilient startup v Hot-swap hard drive bays

General information

v Error codes and messages v System error logging v Upgradable BIOS, diagnostics, and Netfinity Advanced

System Management Processor code

v Automatic restart after a power failure v Parity checking on the SCSI and PCI buses v Error checking and correcting (ECC) memory v Redundant hot-swap power supply option v Redundant hot-swap cooling v Redundant Ethernet capabilities (with optional adapter) v Vital Product Data (VPD) on processor complex, system

board, power backplane, SCSI backplane, and each power supply.

v Operator information panel v Diagnostic LEDs on the system board v Remote Connect

Server controls and indicators

1 Operator information panel

2 Hard disk drive activity light

3 Hard disk drive status light

4 Serial number

8 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

5 Cover release latch

6 Reset button

7 Power control button

8 Power control button shield (if installed)

General information

Rack model

1 Cover release latch

2 Serial number

3 Hard disk drive activity light

4 Hard disk drive status light

5 Reset button

6 Power control button

7 Power control button shield (if installed)

8 Operator information panel

Reset Button: Press this button to reset the server and run the power-on self-test (POST).

Operator Information Panel: The lights on this panel give status information for your server. See “Operator Information panel” on page 14 for more information.

Hard Disk Status Light: Each of the hot-swap drives has a Hard Disk Status light. When this amber light is on continuously, the drive has failed. When the light flashes slowly (one flash per second), the drive is being rebuilt. When the light flashes rapidly (three flashes per second), the controller is identifying the drive.

Hard Disk Activity Light: Each of the hot-swap drives has a Hard Disk Activity light. When this green light is flashing, the controller is accessing the drive.

10 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Rear view (tower shown)

1 AC power LED

2 DC power LED

AC Power Light: This light provides status information about the power supply. During normal operation, both the AC and DC Power lights are on. For any other combination of lights, see “Power supply LEDs” on page 19.

DC Power Light: This light provides status information about the power supply. During normal operation, both the AC and DC Power lights are on. For any other combination of lights, see “Power supply LEDs” on page 19.

Starting the server

After you have plugged the power cord of your server into an electrical outlet and the power supply has been turned on, the server can be activated in several ways:

v You can turn on the server by pressing the Power

control button on the front of the server.

Note: If you have just plugged the power cord of your

server into an electrical outlet, you will have to wait approximately 20 seconds before pressing the Power control button.

General information

v If the server is activated and a power failure occurs, the

server will start automatically when power is restored.

v Pressing the Reset button resets the server and runs

the power-on self-test.

v The server can also be powered on by the Netfinity

Advanced System Management Processor.

Deactivating the server

The server can be deactivated as follows:

CAUTION:

The power control button on the device and/or the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

v You can turn off the server by pressing the Power

control button on the front of the server. Pressing the Power control button starts an orderly shutdown of the operating system, if this feature is supported by your operating system, and places the server in standby mode.

Note: After turning off the server, wait at least 5

seconds before pressing the Power control button

to power the server on again.

v You can press and hold the Power control button for

more than 4 seconds to cause an immediate shutdown of the server and place the server in standby mode. This feature can be used if the operating system hangs.

v You can disconnect the server power cords from the

electrical outlets to shut off all power to the server.

Note: Wait about 15 seconds after disconnecting the

power cords for your system to stop running.

12 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Watch for the System Power light on the operator information panel to stop blinking.

General information

Operator Information panel

The operator information panel on the front of the server contains status lights.

100

LINK

1 Information light

2 System error light

3 Ethernet transmit/receive activity light

4 Ethernet link status light

5 Ethernet speed light

6 Power-on light

7 POST complete light

8 SCSI hard disk drive in-use light

Power-on light

This green LED lights when system power is present in the server. When this light flashes, the server is in standby mode (the system power supply is turned off and AC current is present). If this light is not on, the power cord is not connected, the power supply has failed, or this LED has failed.

POST complete light

This green LED lights when the server completes the power-on self-test (POST) without any errors.

SCSI Hard Disk Drive In-use Light:

This green LED lights when there is activity on a hard disk drive.

Information Light:

This amber LED lights when the information log contains information about certain conditions in your server that might affect performance. For example, the light will be on if your server does

14 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

not have redundant power. An LED on the diagnostic panel on the system board will also be on.

System Error Light:

This amber LED lights when a system error occurs. An LED on the diagnostic panel on the system board will also be on to further isolate the error.

Ethernet speed Light:

This green LED lights when the Ethernet LAN speed is 100 Mbps.

Ethernet Link Status Light:

This green LED lights when there is an active connection on the Ethernet port.

Ethernet Transmit/Receive Activity Light:

This green LED lights when there is transmit or receive activity to or from the server.

General information

16 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Diagnostics

This section provides basic troubleshooting information to help you resolve some common problems that might occur with your server.

Diagnostic tools overview

The following tools are available to help you identify and resolve hardware-related problems:

v POST beep codes, error messages, and error logs

The power-on self-test (POST) generates beep codes and messages to indicate successful test completion or the detection of a problem. See “POST error codes” on page 171 for more information.

v Light path diagnostics

Your server has light-emitting diodes (LEDs) to help you identify problems with server components. These LEDs are part of the light-path diagnostics that are built into your server. By following the path of lights, you can quickly identify the type of system error that occurred. See “Light path diagnostics” on page 18 and the table in “Information panel system error LED” on page 162 for more information.

v Diagnostic programs and error messages

The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of your server. See “Diagnostic programs and error messages” on page 20 for more information.

POST

When you turn on the server, it performs a series of tests to check the operation of server components and some of the options installed in the server. This series of tests is called the power-on self-test or POST.

If POST finishes without detecting any problems, a single beep sounds, the first screen of your operating system or application program appears, and the System POST Complete (OK) light is illuminated on the operator information panel.

If POST detects a problem, more than one beep sounds and an error message appears on your screen. See “Beep Symptoms” on page 159 and “POST error codes” on page 171 for more information.

Notes:

1. If you have a power-on password or administrator password set, you must type the password and press Enter, when prompted, before POST will continue.

2. A single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After you correct the cause of the first error message, the other error messages usually will not occur the next time you run the test.

Event/error logs

The POST error log contains the three most recent error codes and messages that the system generated during POST. The System Event/Error Log contains all error messages issued during POST and all system status messages from the Netfinity Advanced System Management Processor.

To view the contents of the error logs, start the Configuration/Setup Utility program; then, select

Event/Error Logs from the main menu.

Small computer system interface messages

The table in “SCSI error codes” on page 178 lists actions to take if you receive a SCSI error message.

Note: If your server does not have a hard disk drive,

ignore any message that indicates that the BIOS is not installed.

You will get these messages only when running the SCSISelect Utility.

Identifying problems using status LEDs

If the System Error light in the operator information panel on the front of the server is on, one or more LEDs inside the server or on the power supplies will be on. Use the light path diagnostics to identify the type of error that occurred.

Light path diagnostics

You can use the light path diagnostics built into your server to quickly identify the type of system error that occurred. Your server is designed so that any LEDs that are illuminated remain illuminated when the server shuts down as long as the AC power source is good and the power supplies can supply +5V dc current to the server. This

18 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

feature helps you isolate the problem if an error causes the server to shut down. See “Light path diagnostics table”.

Power supply LEDs

The AC and DC Power LEDs on the power supply provide status information about the power supply. See “Power supply LED errors” on page 170.

Diagnostics panel

The following illustration shows the LEDs on the diagnostics panel on the system board. See “Light path diagnostics table” below for information on identifying problems using these LEDs.

DASD2

DASD1

VRM

PCI A

PCI B

CPU

MEM

FAN

TEMP

NMI

OVER

NON

PS3

PS2

PS1

Light path diagnostics table

The System Error LED on the operator information panel is lit when certain system errors occur. If the System Error LED on your server is lit, use the table in “Information panel system error LED” on page 162 to help determine the cause of the error and the action you should take.

Diagnostics

Diagnostic programs and error messages

The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of your server.

Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part.

Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always follow the suggested action instructions for the first error message that appears.

The following sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs.

The error code format is as follows:

fff-ttt-iii-date-cc-text message

where:

fff is the three-digit function code that indicates the

function being tested when the error occurred. For example, function code 089 is for the microprocessor.

ttt is the three-digit failure code that indicates the

exact test failure that was encountered.

iii is the three-digit device ID. .

date is the date that the diagnostic test was run and

the error recorded.

cc is the check digit that is used to verify the validity

of the information.

text message

is the diagnostic message that indicates the reason for the problem.

Text messages

The diagnostic text message format is as follows:

Function Name: Result (test specific string)

where:

Function Name

is the name of the function being tested when the error occurred. This corresponds to the function code (fff) given in the previous list.

20 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Result can be one of the following:

Passed: This result occurs when the diagnostic

test completes without any errors.

Failed: This result occurs when the diagnostic test discovers an error.

User Aborted: This result occurs when you stop the diagnostic test before it is complete.

Not Applicable: This result occurs when you specify a diagnostic test for a device that is not present.

Aborted: This result occurs when the test could not proceed because of the system configuration.

Warning: This result occurs when a possible problem is reported during the diagnostic test, such as when a device that is to be tested is not installed.

Test Specific String

This is additional information that you can use to analyze the problem.

Starting the diagnostic programs

You can press F1 while running the diagnostic programs to obtain Help information. You also can press F1 from within a help screen to obtain online documentation from which you can select different categories. To exit Help and return to where you left off, press Esc.

To start the diagnostic programs:

1. Turn on the server and watch the screen.

Note: To run the diagnostic programs, you must start

the server with the highest level password that is set. That is, if an administrator password is set, you must enter the administrator password, not the power-on password, to run the diagnostic programs.

2. When the message F2 for Diagnostics appears, press F2.

3. Type in the appropriate password; then, press Enter.

4. Select either Extended or Basic fromthetopofthe screen.

5. When the Diagnostic Programs screen appears, select the test you want to run from the list that appears; then, follow the instructions on the screen.

Diagnostics

Notes:

a. If the server stops during testing and you cannot

continue, restart the server and try running the diagnostic programs again.

b. The keyboard and mouse (pointing device) tests

assume that a keyboard and mouse are attached to the server.

c. If you run the diagnostic programs with either no

mouse or a USB mouse attached to your server, you will not be able to navigate between test categories using the Next Cat and Prev Catbuttons. All other functions provided by mouse-selectable buttons are also available using the function keys.

d. You can test the USB keyboard by using the

regular keyboard test. The regular mouse test can test a USB mouse. Also, you can run the USB hub test only if there are no USB devices attached.

e. You can view server configuration information (such

as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen.

When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen.

If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package.

Viewing the test log

The test log will not contain any information until after the diagnostic program has run.

Note: If you already are running the diagnostic programs,

begin with step 3

To view the test log:

1. Turn on the server and watch the screen. If the server is on, shut down your operating system

and restart the server.

2. When the message F2 for Diagnostics appears, press F2.

If a power-on password or administrator password is set, the server prompts you for it. Type in the appropriate password; then, press Enter.

3. When the Diagnostic Programs screen appears, select

Utility from the top of the screen.

22 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

4. Select View Test Log from the list that appears; then,

follow the instructions on the screen. The system maintains the test-log data while the server

is powered on. When you turn off the power to the server, the test log is cleared.

Diagnostic error message tables

The tables in “Diagnostic error codes” on page 165 provide descriptions of the error messages that might appear when you run the diagnostic programs.

Attention: If diagnostic error messages appear that are not listed in the tables, make sure that your server has the latest levels of BIOS, Advanced System Management Processor, and diagnostics microcode installed.

Recovering BIOS

If your BIOS has become corrupted, such as from a power failure during a flash update, you can recover your BIOS using the recovery boot block and a BIOS flash diskette.

Note: You can obtain a BIOS flash diskette from one of

the following sources: v Use the ServerGuide program to make a BIOS

flash diskette.

v Download a BIOS flash diskette from the World

Wide Web. Go to http://www.pc.ibm.com/support/, select IBM Server Support, and make the selections for your server.

The flash memory of your server contains a protected area that cannot be overwritten. The recovery boot block is a section of code in this protected area that enables the server to start up and to read a flash diskette. The flash utility recovers the system BIOS from the BIOS recovery files on the diskette.

To recover the BIOS:

1. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover.

2. Locate the boot block jumper (J37) on the system board.

3. Place a jumper on pins 1 and 2 to enable BIOS recovery mode.

4. Insert the BIOS flash diskette into the diskette drive.

5. Restart the server. The Recovery Boot screen will appear. A progress

report, Loading data from diskette xx%, is displayed.

Diagnostics

When programming is underway, a further progress report, Programming block nof7yy%, is displayed. When recovery is complete, Recovery complete,

remove the diskette and return boot block switch to the off position before rebooting is displayed.

6. Remove the flash diskette from the diskette drive.

7. Turn the server off.

8. Remove the jumper on the boot-block jumper block or move pins 2 and 3 to return to normal startup mode.

9. Restart the server. The system should start up normally.

Troubleshooting the Ethernet controller

This section provides troubleshooting information for problems that might occur with the 10/100 Mbps Ethernet controller.

Network connection problems

If the Ethernet controller cannot connect to the network, check the following: v Make sure that the cable is installed correctly.

The network cable must be securely attached at all connections. If the cable is attached but the problem persists, try a different cable.

If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5 cabling.

If you directly connect two workstations (without a hub), or if you are not using a hub with X ports, use a crossover cable.

Note: To determine whether a hub has an X port, check

the port label. If the label contains an X, the hub has an X port.

v Determine if the hub supports auto-negotiation. If not, try

configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub.

v Check the Ethernet controller lights on the operator

information panel. These lights indicate whether a problem exists with the

connector, cable, or hub. – The Ethernet Link Status light illuminates when the

Ethernet controller receives a LINK pulse from the hub. If the light is off, there might be a bad connector or cable, or a problem with the hub.

– The Ethernet Transmit/Receive Activity light

illuminates when the Ethernet controller sends or receives data over the Ethernet Network. If the Ethernet Transmit/Receive Activity light is off, make

24 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

sure that the hub and network are operating and that the correct device drivers are loaded.

– The Ethernet Speed 100 Mbps light illuminates when

the Ethernet controller LAN speed is 100 Mbps.

v Make sure that you are using the correct device drivers,

supplied with your server.

v Check for operating system-specific causes for the

problem.

v Make sure that the device drivers on the client and

server are using the same protocol.

v Test the Ethernet controller.

How you test the Ethernet controller depends on which operating system you are using (see the Ethernet controller device driver README file).

Ethernet controller troubleshooting chart

You can use the following troubleshooting chart to find solutions to 10/100 Mbps Ethernet controller problems that have definite symptoms.

Table 1. Ethernet troubleshooting chart

Ethernet controller problem

Suggested Action

The server stops running when loading device drivers.

The PCI BIOS interrupt settings are incorrect.

Check the following: v Determine if the interrupt (IRQ) setting

assigned to the Ethernet controller is also assigned to another device in the Configuration/Setup Utility program.

Although interrupt sharing is allowed for PCI devices, some devices do not function well when they share an interrupt with a dissimilar PCI device. Try changing the IRQ assigned to the Ethernet controller or the other device. For example, for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers.

v Make sure that you are using the most

recent device driver available from the World Wide Web.

v Run the network diagnostic program.

Diagnostics 25

Table 1. Ethernet troubleshooting chart (continued)

Ethernet controller problem

Suggested Action

Ethernet Link Status light does not light.

Check the following:

v Make sure that the hub is turned on. v Check all connections at the Ethernet

controller and the hub.

v Check the cable. A crossover cable is

required unless the hub has an X designation.

v Use another port on the hub. v If the hub does not support auto-negotiation,

manually configure the Ethernet controller to match the hub.

v If you manually configured the duplex mode,

make sure that you also manually configure the speed.

v Run diagnostics on the LEDs.

The Ethernet Transmit/Receive Activity light does not light.

Check the following: Note: The Ethernet Transmit/Receive Activity LED illuminates only when data is sent to or by this Ethernet controller. v Make sure that you have loaded the network

device drivers.

v The network might be idle. Try sending data

from this workstation.

v Run diagnostics on the LEDs. v The function of this LED can be changed by

device driver load parameters. If necessary, remove any LED parameter settings when you load the device drivers.

Data is incorrect or sporadic.

Check the following: v Make sure that you are using Category 5

cabling when operating the server at 100 Mbps.

v Make sure that the cables do not run close

to noise-inducing sources like fluorescent lights.

The Ethernet controller stopped working when another adapter was added to the server.

Check the following: v Make sure that the cable is connected to the

Ethernet controller.

v Make sure that your PCI system BIOS is

current.

v Reseat the adapter. v Determine if the interrupt (IRQ) setting

assigned to the Ethernet adapter is also assigned to another device in the Configuration/Setup Utility program.

26 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Table 1. Ethernet troubleshooting chart (continued)

Ethernet controller problem

Suggested Action

The Ethernet controller stopped working without apparent cause.

Check the following:

v Run diagnostics for the Ethernet controller. v Try a different connector on the hub. v Reinstall the device drivers. Refer to your

operating-system documentation and to the ServerGuide information.

Ethernet controller messages

The integrated Ethernet controller might display messages from the following device drivers: v Novell

™

NetWare™or IntraNetWare Server ODI

v NDIS Adapter for level 2.01 (OS/2) v NDIS Adapter for level 4.0 (Windows NT) v SCO

™

UNIX LLI

Novell NetWare or IntraNetWare server ODI driver messages

This section provides explanations of the error messages for the Novell NetWare or IntraNetWare server ODI driver, and suggested actions to resolve each problem.

Table 2. Novell NetWare or IntraNetWare ODI driver

messages for the Ethernet controller

PCNTNW-NW-026 The MSM is unable to parse a required

custom keyword.

Explanation: The user entered an incorrect

parameter keyword. Action: Reload the driver using the correct keyword.

PCNTNW-NW-054 The adapter did not respond to the

initialization command.

Explanation: The adapter did not respond

when the driver tried to initialize it. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic programs” on page 21 to run the diagnostic programs.

PCNTNW-NW-058 The adapter did not respond to the

initialization command.

Explanation: The interrupt request (IRQ)

setting might not be valid or the EEPROM information might be incorrect. Action: Make sure the IRQ settings are correct in the Configuration/Setup Utility program. for information on setting the interrupt requests.

Diagnostics 27

Table 2. Novell NetWare or IntraNetWare ODI driver

messages for the Ethernet controller (continued)

PCNTNW-NW-066 The cable might be disconnected from

the adapter.

Explanation: The cable might be

disconnected from the server Ethernet port. Action: Verify that a cable is connected to the Ethernet port.

PCNTNW-NW-071 The matching virtual adapter could not

be found.

Explanation: You tried to load another

instance of the driver with a different I/O address. This new adapter could not be found. Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make sure that the adapter is seated correctly.

PCNTNW-NW-072 A resource tag is unavailable.

Explanation: The driver tried to allocate

some resources that were not available. Action: Add more memory, or free some memory resources in the server. Then, restart the server.

PCNTNW-NW-073 Unable to allocate memory

Explanation: The driver failed to allocate

the memory needed for normal operation. Action: Add more memory, or free some memory resources in the server. Then, restart the server.

PCNTNW-NW-074 The hardware interrupt cannot be set.

Explanation: An attempt was made to

initialize a given hardware interrupt. The attempt was not successful. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic programs” on page 21 to run the diagnostic programs.

If you have an Ethernet adapter installed, make sure that the adapter does not share an IRQ with any other device.

PCNTNW-NW-075 The Multiple Link Interface Driver (MLID)

cannot be registered with the Link Support Layer (LSL).

Explanation: An error occurred while the

driver was trying to register with the LSL. Action: Check the version of the NetWare or IntraNetWare Operating System. Make sure that this driver is correct for the version of NetWare or IntraNetWare that you are using. Restart the server.

28 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Table 2. Novell NetWare or IntraNetWare ODI driver

messages for the Ethernet controller (continued)

PCNTNW-NW-079 The Multiple Link Interface Driver (MLID)

did not initialize MSMTx Free Count.

Explanation: The MSMTx Free Count is

not initialized correctly. Action: Restart the server.

PCNTNW-NW-086 The driver parameter block is too small.

Explanation: The driver parameter block is too small. Action: Restart the server.

PCNTNW-NW-087 The media parameter block is too small.

Explanation: The driver media parameter

block is too small. Action: Restart the server.

PCNTNW-NW-091 The hardware configuration conflicts.

Explanation: You tried to load a new frame

type for the existing controller. The hardware assumptions made in doing so are incorrect. This error can also occur if you try to specify a mode (such as, redundancy) that conflicts with another specified mode. Action: Make sure that your hardware configuration matches the software settings.

PCNTNW-NW-126 The group bit in the node address override

was cleared.

Explanation: The IEEE address has a group bit that indicates that an address belongs to a group of stations. This bit is used only as a destination address; it cannot be used as a source address. You tried to enter a source address with this bit set. The driver cleared the group bit of the source address. Action: None necessary, message is for information only.

PCNTNW-NW-127 The local bit in the node address override

was set.

Explanation: The local bit in the IEEE address format indicates that the addresses are being managed locally. If you use the node address override capabilities of this driver to enter a new address, the local bit must be set. You entered an address without the local bit set. The driver has set the local bit. Action: None necessary, message is for information only.

Diagnostics 29

Table 2. Novell NetWare or IntraNetWare ODI driver

messages for the Ethernet controller (continued)

PCNTNW-NW-164 The device was not found.

Explanation: The driver cannot find an

Ethernet controller in the server. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic programs” on page 21 to run the diagnostic programs.

PCNTNW-NW-165 The device was not found at IOADDRESS.

Explanation: The Ethernet controller

cannot be found at the I/O address specified. Action: The Ethernet controller does not require a parameter for the I/O address. Remove the I/O address parameter.

PCNTNW-NW-167 PCI scan specified, device not found.

Explanation: The driver cannot locate the

Ethernet controller on the PCI bus. Action: Verify that the Ethernet controller is enabled. If the problem persists, go to “Starting the diagnostic programs” on page 21 to run the diagnostic programs.

PCNTNW-NW-180 The DMA parameter is not necessary for

PCI device.

Explanation: The Ethernet controller does not require a DMA setting. Action: None necessary, message is for information only.

Network driver interface specification

2.01 (OS/2) driver messages

This section provides explanations of the error messages for the NDIS 2.01 (OS/2) drivers, and suggested actions to resolve each problem.

Table 3. NDIS 2.01 (OS/2) driver messages for the

Ethernet controller

PCNTND-1 Unable to open the Protocol Manager.

Explanation: The NDIS stack is not

configured correctly. Action: Check and correct your configuration.

PCNTND-6 Out of memory while allocating buffers.

Explanation: The driver could not allocate the

requested buffers. Action: Check your system configuration. Edit the PROTOCOL.INI file to reduce the number of Txbuffers and Rxbuffers specified for the driver.

30 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Table 3. NDIS 2.01 (OS/2) driver messages for the

Ethernet controller (continued)

PCNTND-7 A Protocol Manager device error occurred.

Explanation: The NDIS stack is not

configured correctly. Action: Check and correct your configuration.

PCNTND-8 Bad status for the Protocol Manager.

Explanation: The NDIS stack is not

configured correctly in the PROTOCOL.INI file.

Action: Check and correct your configuration.

PCNTND-9 Cannot find the PROTOCOL.INI entry.

Explanation: The NDIS stack is not

configured correctly in the PROTOCOL.INI file.

Action: Check and correct your configuration.

PCNTND-10 The Protocol Manager Input Output Control

(IOCTL) failed.

Explanation: The NDIS stack is not configured correctly in the PROTOCOL.INI file.

Action: Check and correct your configuration.

PCNTND-11 Protocol Manager registration failed.

Explanation: The NDIS stack is not

configured correctly. Action: Check and correct your configuration.

PCNTND-15 Device not found.

Explanation: The driver cannot find an

PCNTND-16 PCI scan specified, device not found.

Explanation: The driver cannot locate the

Ethernet controller on the PCI bus. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic programs” on page 21 to run the diagnostic programs.

PCNTND-21 The adapter failed the checksum test.

Explanation: The driver cannot find an

Ethernet controller. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to “Starting the diagnostic programs” on page 21 to run the diagnostic programs.

Diagnostics 31

Table 3. NDIS 2.01 (OS/2) driver messages for the

Ethernet controller (continued)

PCNTND-23 WARNING: PCNET IRQ found = xx

Explanation: The interrupt request (IRQ)

setting (xx) in the PROTOCOL.INI file does not match the hardware IRQ setting. Action: Remove the IRQ setting from the PROTOCOL.INI file or change the IRQ setting in the PROTOCOL.INI file to match the IRQ setting shown in the PCI Slot/Device Information selection of the Advanced Setup menu in the Configuration/Setup Utility program.

PCNTND-24 WARNING: PCNET IRQ does not match

PROTOCOL.INI.

Explanation: The interrupt request (IRQ) setting in the PROTOCOL.INI file does not match the hardware IRQ setting. Action: Remove the IRQ setting from the PROTOCOL.INI file or change the IRQ setting in the PROTOCOL.INI file to match the IRQ setting shown in the PCI Slot/Device Information selection of the Advanced Setup menu in the Configuration/Setup Utility program.

PCNTND-25 PCI scan specified, PCI bus not found!

Explanation: The driver cannot locate the PCI bus. Action: Run the diagnostic programs.

PCNTND-29 WARNING: DMA number is not necessary for

PCI device.

Explanation: The Ethernet controller does not require a DMA setting. Action: Remove the DMA setting in the PROTOCOL.INI file.

PCNTND-33 PCNET device with specified IOBASE is

already in use.

Explanation: The specified I/O address number is already in use by another Ethernet controller or device. Action: Remove the I/O address setting in the PROTOCOL.INI file.

NDIS 4.0 (Windows NT) driver messages

This section contains the error messages for the NDIS 4.0 drivers. The explanation and recommended action are included with each message.

32 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Table 4. NDIS (Windows NT) driver messages for the

Ethernet controller

PermaNet™Server: No Secondary Adapter Found.

Grouping Mode is disabled.

Explanation: The failover option requires an adapter that is compatible with the device driver of the Ethernet controller on the system board. No such adapter was found. Action: Make sure the correct adapter is installed.

PermaNet Server: Problem Occurs on the Primary

Adapter. Switching over to the Secondary Adapter.

Explanation: The system detected a problem with the primary Ethernet connection and has transferred all network traffic to the secondary Ethernet controller. Action: identify the cause of the failure on the primary Ethernet connection. Restoring the operational state of the primary connection will cause the network traffic to automatically transfer to the primary Ethernet controller.

PermaNet Server: Switching back to Primary Adapter.

Explanation: The primary Ethernet connection is now operating correctly. Network traffic will automatically transfer to the primary Ethernet controller. Action: None needed, message is for information only.

UNIX messages

This section provides descriptions of the Ethernet error messages for the SCO UNIX LLI driver, and suggested actions to resolve each problem.

Table 5. UNIX LLI driver messages for the Ethernet

controller

pnt0-2 PCI search specified, PCI device not found!

Explanation: The driver cannot locate the Ethernet controller on the PCI bus. Action:

v Run the NETCONFIG program to search for

another Ethernet controller

v Verify that the Ethernet controller is enabled. If

the Ethernet controller is enabled, run the diagnostic programs.

Diagnostics 33

Table 5. UNIX LLI driver messages for the Ethernet

controller (continued)

pnt0-6 Cannot allocate memory for the adapter during an

interrupt. Please check your Streams parameters.

Explanation: On a SunSoft Solaris system, this message indicates that the system is out of Streams memory blocks. Action: Use the CRASH utility to increase the number of Streams memory blocks. Modify the interrupt request (IRQ) settings in the Configuration/Setup Utility program, or run the NETCONFIG program to match the hardware settings.

pnt0-7 Cannot allocate memory for the adapter during

reset. Please check your Streams parameters.

Explanation: The system is out of Streams memory blocks. Action: Use the CRASH utility to increase the number of Streams memory blocks.

pnt0-11 Device not found!

Explanation: The driver cannot find an Ethernet

controller. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the diagnostic programs.

pnt0-12 Device failed checksum test!

Explanation: The driver cannot find an Ethernet

controller. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the diagnostic programs.

pnt0-13 add_intr_handler failed! Interrupts already enabled.

Explanation: The interrupt request (IRQ) that was

specified, or the IRQ that was found, conflicts with other devices in the server. Action: Modify your hardware settings.

pnt0-14 Cannot locate hardware.

Explanation: The SunSoft Solaris driver cannot find

any Ethernet controller. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the diagnostic programs.

pnt0-15 No more devices to open.

Explanation: The SunSoft Solaris driver cannot find

any more Ethernet controllers. Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.

pnt0-17 Device fault...Reset initiated!

Explanation: The SunSoft Solaris driver has been

reset due to a device fault. Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic programs.

34 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Table 5. UNIX LLI driver messages for the Ethernet

controller (continued)

pnt0-19 IRQ found for PCnet hardware does not match

space.c (or pnt.conf)!

Explanation: This is a warning message referring to the interrupt request (IRQ) that the SunSoft Solaris driver found in the system. Action: Ignore this message if you are sure that this is what you want to do. Otherwise, run the NETCONFIG program to match the hardware settings

pnt0-20 add_intr_handler failed! Unknown interrupt type.

Explanation: The interrupt request (IRQ) that was

specified, or the IRQ that was found, conflicts with other devices in the server. Action:

v Modify your hardware settings. v Run the NETCONFIG program to search for

another Ethernet controller.

pnt0-21 add_intr_handler failed! Out of range interrupt

number.

Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts with other devices in the server. Action:

v Modify your hardware settings. v Run the NETCONFIG program to search for

another Ethernet controller.

pnt0-22 add_intr_handler failed! Out of range IPL.

Explanation: The interrupt request (IRQ) that was

specified, or the IRQ that was found, conflicts with other devices in the server. Action: Modify your hardware settings. Run the NETCONFIG program to search for another Ethernet controller.

pnt0-23 add_intr_handler failed! Vector already occupied.

Explanation: The interrupt request (IRQ) that was

specified, or the IRQ that was found, conflicts with other devices in the server. Action: Modify your hardware settings.

pnt0-24 add_intr_handler failed! Vector already shared at

different IPL.

Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts with other devices in the server. Action:

v Modify your hardware settings. v Run the NETCONFIG program to search for

another Ethernet controller.

pnt0-26 The DMA number is not necessary for PCI device.

Explanation: The IBM Netfinity 10/100 Fault

Tolerant Adapter does not require a DMA setting. Action: Edit the SPACE.C file to delete the DMA parameter.

Diagnostics 35

Table 5. UNIX LLI driver messages for the Ethernet

controller (continued)

pnt0-29 The IRQ number is already in use.

Explanation: The specified I/O address is already in

use. Action: Run the NETCONFIG program to modify your hardware settings.

pnt0-31 I/O address is not necessary for the PCI device.

Explanation: The I/O address specified is not

required. Action: Remove the assigned I/O address specified for the Ethernet controller

Power checkout

Power problems can be difficult to troubleshoot. For instance, a short circuit can exist anywhere on any of the power distribution busses. Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition.

A general procedure for troubleshooting power problems is as follows:

1. Power off the system and disconnect the AC cord(s).

2. Check for loose cables in the power subsystem. Also check for short circuits, for instance if there is a loose screw causing a short circuit on a circuit board.

3. Remove adapters and disconnect the cables and power connectors to all internal and external devices until system is at minimum configuration required for power on (see ″Minimum operating requirements″ on page 184).

4. Reconnect the AC cord and power on the system. If the system powers up successfully, replace adapters and devices one at a time until the problem is isolated. If system does not power up from minimal configuration, replace FRUs of minimal configuration one at a time until the problem is isolated.

To use this method it is important to know the minimum configuration required for a system to power up (see page

184). For specific problems, see “Power error messages”

on page 180.

Replacing the battery

IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.

36 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

CAUTION: When replacing the battery, use only IBM Part Number 10L6432 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Note: In the U.S., call 1-800-IBM-4333 for information

about battery disposal.

If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal components, be aware of the following environmental consideration. Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste. They will be taken back free of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a proper manner. To order replacement batteries, call 1-800-772-2227 within the United States.

Before you begin:

v Read “Before you begin” on page 61. v Follow any special handling and installation instructions

supplied with the replacement battery.

Note: After you replace the battery, you must reconfigure

your server and reset the system date and time.

To replace the battery:

1. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the server cover.

2. Remove the battery: a. Use one finger to lift the battery clip over the

battery.

b. Use one finger to slightly slide the battery out from

its socket. The spring mechanism will push the battery out toward you as you slide it from the socket.

Diagnostics

c. Use your thumb and index finger to pull the battery

from under the battery clip.

d. Ensure that the battery clip is touching the base of

the battery socket by pressing gently on the clip.

3. Insert the new battery: a. Tilt the battery so that you can insert it into the

socket, under the battery clip.

b. As you slide it under the battery clip, press the

battery down into the socket.

4. Reinstall the server cover and connect the cables.

Note: Wait approximately 20 seconds after you plug

the power cord of your server into an electrical outlet for the Power Control button to become active.

5. Turn on the server.

6. Start the Configuration/Setup Utility program and set configuration parameters.

v Set the system date and time. v Set the power-on password. v Reconfigure your server.

Temperature checkout

Proper cooling of the system is important for proper operation and system reliability. For a typical Netfinity server, you should make sure:

v Each of the drive bays has either a drive or a filler panel

installed

v Each of the power supply bays has either a power

supply or a filler panel installed

v The top cover is in place during normal operation v There is at least 50 mm (2 inches) of ventilated space at

the sides of the server and 100 mm (4 inches) at the rear of the server

38 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

v The top cover is removed for no longer than 30 minutes

while the server is operating

v The processor housing cover covering the processor

and memory area is removed for no longer that ten minutes while the server is operating

v A removed hot-swap drive is replaced within two

minutes of removal

v Cables for optional adapters are routed according to the

instructions provided with the adapters (ensure that cables are not restricting air flow)

v The fans are operating correctly and the air flow is good v A failed fan is replaced within 48 hours

In addition, ensure that the environmental specifications for the system are met. See “Features and specifications” on page 3.

For more information on specific temperature error messages, see “Temperature error messages” on page 178.

Diagnostics

40 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Configuring the server

The following configuration programs are provided with your server:

v Configuration/Setup Utility

This program Configuration/Setup Utility is part of the basic input/output system (BIOS) that comes with your server. You can use this program to configure serial and parallel port assignments, change interrupt request (IRQ) settings, change the drive startup sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” for more information.

v SCSISelect Utility

With the built-in SCSISelect Utility program, you can configure the devices attached to the integrated SCSI controller. See “Using the SCSISelect utility program” on page 50 for more information.

v ServerGuide CDs

The ServerGuide CDs include software setup and installation tools specifically designed for IBM Netfinity servers. You can use these CDs during the initial installation of your server to configure the server hardware and simplify your network operating system installation. The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running. See “Working with adapters” on page 67 for more detailed information.

v ServeRAID programs

The ServeRAID programs come with the optional ServeRAID adapters and with server models that have a ServeRAID adapter preinstalled. If your server has a ServeRAID adapter installed, you must use the ServeRAID Configuration program to define and configure your disk-array subsystem before you install your operating system. See “Working with adapters” on page 67 for more detailed information.

Using the Configuration/Setup Utility program

This section provides the instructions needed to start the Configuration/Setup Utility program and descriptions of the menu choices available.

Starting the Configuration/Setup Utility program

To start the Configuration/Setup Utility program:

1. Turn on the server and watch the monitor screen.

2. When the message PressF1for Configuration/Setup appears, press F1.

Note: If you have set both levels of passwords (user

and administrator), you must enter the administrator password to access the full Configuration/Setup menu.

3. Follow the instructions that appear on the screen.

Choices available from the Configuration/Setup main menu

From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the following:

IBM Netfinity Setup - © IBM Corporation 1998

<F1> Help < > < > Move <Esc> Exit <Enter> Select

↑↓

•

System Summary System Information Devices and I/O Ports Date and Time System Security Start Options Advanced Setup Error Logs

Save Settings Restore Settings Load Default Settings

Exit Setup

Configuration/Setup Utility

Notes:

1. You can press F1 to display Help information for a selected menu item.

2. The choices on some menus might differ slightly, depending on the BIOS version in your server.

Descriptions of the choices available from the main menu are as follows:

v System Summary

Select this choice to display configuration information. This includes the type and speed of the microprocessors and the amount of memory installed.

Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields.

42 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

This choice appears on both the full and limited Configuration/Setup Utility menus.

v System Information

Select this choice to display information about your server. Changes that you make on other menus might appear on this summary screen. You cannot edit any fields. The System Information choice appears only on the full Configuration/Setup Utility main menu.

– Product Data

Select this choice to view system information, such as the machine type and model, the server serial number, and the revision level or issue date of the BIOS stored in the flash electronically erasable programmable ROM (EEPROM).

– System Card Data

Select this choice to view vital product data (VPD) for some server components.

v Devices and I/O Ports

Select this choice to view or change the assignments for devices and input/output ports. This choice appears only on the full Configuration/Setup Utility main menu.

v Date and Time

Select this choice to set the system date and time and to change the system time sent to the Advanced System Management Processor (service processor) when the server is started. This choice appears only on the full Configuration/Setup Utility main menu.

The system time is in a 24-hour format: hour:minute:second.

You can set a time delta to be added or subtracted from the system time that is sent to the service processor (Configuration/Setup Utility) each time the server is started. Use the number keys to enter the hours and minutes and + or − to add or subtract from the system time. If you want the system clock time to be the same as the Configuration/Setup Utility clock time, leave the value set at its default of 0.

v System Security

Select this choice to set passwords or a system owner’s name. This choice appears only on the full Configuration/Setup Utility main menu.

You can implement two levels of password protection: – Power-on Password

Select this choice to set or change a power-on password. See “Using passwords” on page 47 for more information.

– Administrator Password

Configuring the server

Select this choice to set or change an administrator password.

Attention: If an administrator password is set and then forgotten, it cannot be overridden or removed. You must replace the system board.

The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be changed by the user.

See“Using passwords” on page 47 for more information.

– System Owner’s Name

Select this choice to specify a system owner’s name, which will display during POST. You can remove or change the name only from the System Security menu. You can use any combination of up to 16 characters for the system owner’s name.

v Start Options

Select this choice to view or change the start options. This choice appears only on the full Configuration/Setup Utility main menu. Start options take effect when you start your server.

You can select keyboard operating characteristics, such as the keyboard speed. You also can specify whether the keyboard number lock starts on or off. You also can enable the server to run without a diskette drive, monitor, or keyboard.

The server uses a startup sequence to determine the device from which the operating system loads. For example, you can define a startup sequence that checks for a startable diskette in the diskette drive, then checks the hard disk drive in bay 1, and then checks a network adapter.

You also can select which PCI SCSI adapter is given boot precedence. The first drive that is attached to the selected adapter will be assigned drive number 80L and the operating system will start from that drive. The default for boot precedence is Disabled. The range of choices depends upon the number of PCI SCSI adapters installed in the server.

You can enable a virus-detection test that checks for changes in the master boot record at startup. You also can choose to run POST in the enhanced mode or the quick mode.

v Advanced Setup

Select this choice to change values for advanced hardware features, such as cache control, and PCI

44 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

configuration. This choice appears only on the full Configuration/Setup Utility main menu.

A warning message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly. Follow the instructions on the screen carefully.

– Processor Serial Number Access

Select this choice to identify if the microprocessor serial number in the microprocessor is readable.

– Core Chipset Control

Select this choice to modify settings that control features of the core chip set on the system board.

Attention: Do not make changes here unless directed to do so by an IBM authorized service representative.

– Cache Control

Select this choice to enable or disable the microprocessor cache. In addition, you can define the microprocessor cache type as write-back (WB) or write-through (WT). Selecting write-back mode will provide the maximum system performance.

– PCI Slot/Device Information

Select this choice to view and identify system resources used by PCI devices. PCI devices automatically communicate with the server configuration information. This usually results in automatic configuration of a PCI device.

Attention: You must use the menu selections to save custom settings for the PCI Slot/Device Information choice. The save, restore and load default settings choices on the main menu of the Configuration/Setup Utility do not save the PCI Slot/Device Information settings.

After making changes, select:

- Save and exit the PCI Utility to save the changes

and return to the Advanced Setup choice.

- Exit the PCI Utility without saving changes to

ignore the changes, restore the previous settings, and return to the Advanced Setup choice.

PCI Device Control allows you to enable or disable the integrated SCSI, video, and Ethernet controllers. You can also enable or disable PCI slots from this menu.

- The default setting is Enable for all the controllers and PCI slots. If you select Disable, the system will not configure the disabled device and the

Configuring the server

operating system will not see the device. (This is equivalent to unplugging the device.)

- If the on-board SCSI controller is disabled and no other controller and mass storage device are installed, operating system startup cannot occur.

- If the video controller is disabled and no video adapter is installed, the server will have no video capability. However, turning the server off and on three times results in a default startup that enables video again.

– Memory Settings

Select this choice to manually disable or enable a bank of memory.

If a memory error is detected during POST or memory configuration, the server can automatically disable the failing memory bank and continue operating with reduced memory capacity. If this occurs, you must manually enable the memory bank after the problem is corrected. Select Memory Settings from the Advanced Setup menu, use the arrow keys to highlight the bank that you want to enable; then, use the arrow keys to select Enable.

v System Service Processor Settings

Select this choice to view the interrupt-request setting (IRQ) used by the Configuration/Setup Utility (system service processor). You can then use the arrow keys to select a new IRQ setting for the Configuration/Setup Utility from the list of available choices.

v Event/Error Logs

Select this choice to view or clear error logs. – Select Clear error logs to clear the error or event

log.

– Select POST Error Log to view the three most

recent error codes and messages that the system generated during POST.

– Select System Event/Error Log to view the system

event/error log. The system event/error log contains all the system error and warning messages that the system has generated. You can use the arrow keys to move between pages in the system event/error log.

v Save Settings

Select this choice to save your customized settings.

v Restore Settings

Select this choice to delete your changes and restore the previous settings.

v Load Default Settings

46 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Select this choice to cancel your changes and restore the factory settings.

v Exit Setup

If you have made any changes, the program will prompt you to save the changes or exit without saving the changes.

Using passwords

The System Security choice appears only on the full Configuration/Setup Utility menu. After you select this choice, you can implement two levels of protection: power-on password and administrator password.

Power-on password

After you set a power-on password, you can enable the unattended-start mode. This locks the keyboard and mouse, but allows the system to start the operating system. The keyboard and mouse remain locked until you enter the correct password.

You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your power-on password. Keep a record of your password in a secure place. If you forget the power-on password, you can regain access to the server through one of the following methods:

v If an administrator password is set, enter the

administrator password at the power-on prompt. Start the Configuration/Setup Utility program and change the power-on password.

v Change the position of the password override switch as

described in “Setting the password override switch”.

v Remove the battery and then install the battery.

Setting the password override switch: The following illustration shows the location of the password override switch (switch 8 on switch block 1) on the system board.

Configuring the server

Note: As shown in the illustration, switch 8 is the one at

the top of the switch block.

1 PCI slot 5 64-bit (J44)

2 PCI slot 4 64-bit (J39)

3 PCI slot 3 64-bit (J34)

4 PCI slot 2 32-bit (J32)

5 PCI slot 1 32-bit (J27)

To set the password override switch:

1. Review the information in “Before you begin” on page 61.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover, door, and bezel” on page 63.

3. Change the setting of the password override switch (switch 8 on switch block 1 on the system board) to ON.

4. Install the server cover (see “Installing the cover” on page 92) and connect all external cables and power cords.

Note: You can now start the Configuration/Setup utility

program and change the power-on password. If you want the server to ask for a password when you turn on the server, set the password override switch back to the OFF position.

48 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Administrator password

Select this choice to set an administrator password. The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be changed by the user.

Attention: If an administrator password is set and then forgotten, it cannot be overridden or removed. You must replace the system board.

The following table provides a summary of the password features.

Table 6. Power-on and administrator password features

Type of password Results

Power-on password v Enter the password to complete the

system startup.

v All choices are available on the

Configuration/Setup Utility main menu.

Administrator password

v No password is required to start the

system.

v Enter the password to access the

Configuration/Setup Utility program.

v All choices are available on the

Configuration/Setup Utility main menu.

Administrator and power-on password

v You can enter either password to

complete the system startup.

v The administrator password provides

access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete both the administrator and power-on passwords, and allow a power-on password to be changed by the user.

v The power-on password provides access

to a limited set of choices on the Configuration/Setup Utility main menu. This limited access might include changing or deleting the power-on password.

Bypassing an unknown power-on password

When a power-on password is set, POST does not complete until you enter the password. If you forget the power-on password, you can regain access to the server through any of the following methods:

v Enter the administrator password at the power-on

prompt, if an administrator password has been set.

Configuring the server

v Start the Configuration/Setup Utility program and change

the power-on password. See GENC3CYS.

v Change switch 8 of switch block 1 (SW1) on the system

board to the opposite position to bypass the power-on password check. See D3MV1BMS. You can then start the Configuration/Setup Utility program and change the power-on password. See GENC3CYS.

Using the SCSISelect utility program

SCSISelect is a built-in, menu-driven configuration utility program that you can use to:

v View the default SCSI IDs v Locate and correct configuration conflicts v Perform a low-level format on a SCSI hard disk

The following sections provide the instructions needed to start the SCSISelect Utility and descriptions of the menu choices available.

Note: If your server has a RAID adapter installed, use the

configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices.

Starting the SCSISelect utility program

To start the SCSISelect utility program:

1. Turn on the server.

2. When the <<< Press <CTRL><A> for SCSISelect¬ Utility! >>> prompt appears, press Ctrl+A.

Note: If an administrator password has been set, a

prompt appears asking you to enter the password to start the SCSISelect Utility program.

3. When prompted, select either channel A (internal) or channel B (external).

4. Use the arrow keys to select a choice from the menu.

v Press Esc to return to the previous menu. v Press the F5 key to switch between color and

monochrome modes (if your monitor permits).

5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

Choices available from the SCSISelect menu

The following choices appear on the SCSISelect Utility menu:

50 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

v Configure/View Host Adapter Settings

Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the instructions that appear on the screen.

You can view or change the following controller settings: – Host Adapter SCSI ID

Select this choice to view the SCSI controller ID, normally 7.

– SCSI Parity Checking

Select this choice to view the assigned value of

Enabled.

– Host Adapter SCSI Termination

Select this choice to view the assigned value of

Automatic.

– Boot Device Options

Select this choice to configure startable device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

– SCSI Device Configuration

Select this choice to configure SCSI device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

Note: The Maximum Sync Transfer Rate represents

the transfer rate for Ultra SCSI devices.

- The transfer rate for Ultra3 SCSI LVD devices is 160.0

- The transfer rate for Ultra2 SCSI LVD devices is 80.0

- The transfer rate for Fast SCSI devices is

20.0

– Advanced Configuration Options

Select this choice to view or change the settings for advanced configuration options. These options include enabling support for large hard disk drives and support for drives with UltraSCSI speeds.

v SCSI Disk Utilities

Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device.

To use the utility program, select a drive from the list. Read the screens carefully before making a selection.

Note: If you press Ctrl+A before the selected drives are

ready, a screen similar to the following might

Configuring the server

appear. Restart the server and watch the SCSISelect messages as each drive spins up. After the drive that you want to view or format spins up, press Ctrl+A.

v Format Disk

Attention: The Low-Level Format program erases all

data and programs. Select this choice to perform a low-level format on a

hard disk drive. Depending on the hard disk drive capacity, the Low-Level Format program could take up to two hours.

Use the Low-Level Format program: – When you are installing software that requires a

low-level format

– When you get recurring messages from the

diagnostic tests directing you to run the Low-Level Format program on the hard disk drive

– As a last resort before replacing a failing hard disk

drive

Note: If your server has a PCI RAID adapter installed,

refer to the RAID adapter documentation for instructions for performing low-level formats on hard disk drives attached to the adapter.

To start the Low-Level Format program:

1. If the hard disk is working, make a backup copy of all the files and programs on the hard disk drive. (See your operating system information for instructions.)

2. Select Format Disk; then, follow the instructions on the screen.

Note: Hard disks normally contain more tracks than

their stated capacity (to allow for defective tracks). A message appears on the screen if the defect limit is reached. If this happens, have the system serviced.

52 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Installing options

This chapter provides instructions to help you add options to your server. Some option-removal instructions are provided, in case you need to remove one option to install another.

Exploded view of the Netfinity 5100 server

The orange color on components and labels in your server identifies hot-swap or hot-plug components. This means that you can install or remove the component while the system is running, provided that your system is configured to support this function. For complete information about installing or removing a hot-swap component, see the detailed procedures in this chapter.

The blue color on components and labels indicates touch points where a component can be gripped, a latch moved, and so on.

The following illustration shows the locations of major components in your server.

5 6

1 Terminator card

2 Microprocessor

3 DIMM

4 Power supply

5 Fan

6 Adapter-retention bracket

7 Adapter-support bracket

8 Fan (blower)

System board layout

The illustrations in the following sections show the components on the system board.

System board options connectors

The following illustration identifies system-board connectors for user-installable options.

1 PCI slot 1 32-bit (J27)

2 DIMM 1 (J23)

3 DIMM 2 (J21)

4 DIMM 3 (J19)

5 DIMM 4 (J18)

6 Primary microprocessor (U3)

7 Secondary microprocessor (U17)

8 Voltage regulator module 2 (VRM2) (U26)

9 PCI slot 5 64-bit (J44)

10 Battery

11 PCI slot 4 64-bit (J39)

12 PCI slot 3 64-bit (J34)

54 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

13 PCI slot 2 32-bit (J32)

Installing options

System board internal cable connectors

The following illustration identifies system-board connectors for internal cables.

1 Fan 3 (J35)

2 Main Power (J4)

3 Power (J51)

4 DASD (SCSI) system management (J5)

5 Power system management (J12)

6 Fan 1 (J59)

7 Operator information panel (J50)

8 Fan 2 (J60)

9 On-off / Reset panel (J38)

10 IDE (J31)

11 Diskette (J26)

12 Advance System Management processor (J40)

13 Internal SCSI channel B (J29)

14 Internal SCSI channel A (J17)

System board external port connectors

The following illustration identifies system-board connectors for external devices.

56 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

1 Parallel port (J22)

2 Video / Advanced System Management Process

or port (J13)

3 USB ports (J11)

4 Ethernet ports (J9)

5 Keyboard / mouse port (J6)

6 Serial ports (J3)

System board switches and jumpers

The following illustration identifies the switches and jumpers on the system board.

Installing options

1 Boot block jumper (J37)

2 System board switch block (SW1)

System board switch block

The switch block contains microswitches 1-8. As pictured in this illustration, switch 8 is at the top of the switch block and switch 1 is at the bottom.

The following table describes the function for each switch.

Table 7. Switches 1-8

Switch

number

Switch description

1 Microprocessor speed setting (requires switches

1-4). See Table 8 on page 59 for specific settings.

2 Microprocessor speed setting (requires switches

1-4). See Table 8 on page 59 for specific settings.

3 Microprocessor speed setting (requires switches

1-4). See Table 8 on page 59 for specific settings.

4 Microprocessor speed setting (requires switches

1-4). SeeTable 8 on page 59 for specific settings.

5 Power-on override. The default setting is Off

(disabled).

When On, overrides the power-on switch and forces power-on mode. The system will always boot without the use of the power-on switch.

58 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Table 7. Switches 1-8 (continued)

Switch

number

Switch description

6 Clock frequency selection. The default setting is

Off.

When On, sets the host bus speed to 100 MHz.

When Off, the host bus speed is 133 MHz. 7 Reserved. The default setting is Off. 8 Bypass power-on password. The default setting is

Off.

When On, bypass the power-on password. When

Off, require the user to enter the power-on

password at startup, if one is set.

Table 8. Microprocessor speed settings

Microprocessor

speed

Switch 1 Switch 2 Switch 3 Switch 4

667/133 On On Off Off 733/133 On Off Off Off 800/133 Off On On On 866/133 Off Off On On 933/133 Off On Off On

Note: The speed settings shown above apply only to

unlocked processors. If the processors are production level they are locked and there is no need to change the speed settings.

System board LED locations

The following illustration identifies system-board LEDs. You may need to refer to this figure when troubleshooting a problem.

Installing options

1 Secondary microprocessor failure (CR7)

2 Primary microprocessor failure (CR1)

3 Voltage regulator module (VRM2) failure (CR16)

4 Integrated voltage regulator (VRM1) failure

(CR4)

5 Diagnostics panel

6 Advanced System Management Processor error

(CR70)

7 Power-on (CR56)

8 DIMM1 failure (CR23)

9 DIMM2 failure (CR28)

10 DIMM3 failure (CR18)

11 DIMM4 failure (CR20)

Table 9. Diagnostics panel LEDs

LED Description PS1 Power supply 1 failure. PS2 Power supply 2 failure. PS3 Power supply 3 failure. NON Non-redundant power. OVER Overspecification. The system has exceeded the

power capabilities of the installed power supply units.

NMI Non-maskable-interrupt occurred. TEMP System temperature exceeded maximum rating.

60 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Table 9. Diagnostics panel LEDs (continued)

LED Description FAN A fan failed or is operating slowly. MEM Memory failure. One or more memory DIMMS have

failed.

CPU Microprocessor failure. One or both microprocessors

have failed.

PCI 1 Error on primary PCI channel (A) or system board. PCI 2 Error on secondary PCI channel (B) or system

board.

VRM Error on voltage regulator module or on integrated

voltage regulator.

DASD1 The hot-swap disk drive backplane on SCSI channel

A has failed.

DASD2 Not used.

Before you begin

Before you begin to install options in your server, read the following information:

v Become familiar with the safety and handling guidelines

specified under “Working inside a server with power on”

on page 62, “Handling static sensitive devices” on page 63, and read “Safety information” on page 192. These guidelines will help you work safely while working with your server or options.

v You do not need to turn off the server to install or

replace hot-swap power supplies, or hot-swap drives.

v The orange color on components and labels in your

server indicates hot-swap components. This means that you can install or remove the component while the system is running, provided that your system is configured to support this function. For complete details about installing or removing a hot-swap component, see the information provided in this chapter.

v The blue color on components and labels identifies

touch points where a component can be gripped, a latch moved, and so on.

v Make sure that you have an adequate number of

properly grounded electrical outlets for your server, monitor, and any other options that you intend to install.

v Back up all important data before you make changes to

disk drives.

v Have a small, flat-blade screwdriver available. v For a list of supported options for your server, refer to

http://www.ibm.com/pc/us/compat on the World Wide Web.

Installing options

System reliability considerations

To help ensure proper cooling and system reliability, make sure:

v Each of the drive bays has either a drive or a filler panel

installed.

v Each of the power supply bays has either a power

supply or a filler panel installed.

v The cover is in place during normal operations, or is

removed for no longer than 30 minutes while the server is operating.

Note: The front door (tower model) can be removed

permanently without affecting system reliability.

v There is space around the server to allow the server

cooling system to work properly. – On a tower model, leave about 127 mm (5 in.) of

space around the front and rear of the server.

– On a rack model, refer to the documentation that

comes with the rack.

v A removed hot-swap drive is replaced within two

minutes of removal.

v Cables for optional adapters are routed according to the

instructions provided with the adapters.

v A failed fan is replaced within 48 hours.

Working inside a server with power on

Your server is designed to operate safely while turned on with the cover removed, such as when you are following the light path diagnostics (see “Light path diagnostics” on page 18). Follow these guidelines when you work inside a server that is turned on:

v Avoid loose-fitting clothing on your forearms. Button

long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server.

v Do not allow your necktie or scarf to hang inside the

server.

v Remove jewelry, such as bracelets, rings, necklaces,

and loose-fitting wrist watches.

v Remove items from your shirt pocket (such as pens or

pencils) that could fall into the server as you lean over it.

v Take care to avoid dropping any metallic objects, such

as paper clips, hair pins, or screws, into the server.

62 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Handling static sensitive devices

Static electricity, though harmless to you, can seriously damage server components or options.

Note: When you are adding an internal option, do not

open the static-protective package containing the option until you are instructed to do so.

When you handle options and other server components, take these precautions to avoid damage from static electricity:

v Limit your movement. Movement can cause static

electricity to build up around you.

v Always handle components carefully. Handle adapters,

the memory board, and memory modules (DIMMs) by the edges. Never touch any exposed circuitry.

v Prevent others from touching components. v When you are installing a new option, touch the

static-protective package containing the option to a metal expansion-slot screw or other unpainted metal surface on the server for at least two seconds. (This reduces static electricity from the package and from your body.)

v When possible, remove the option and install it directly

into the server without setting the option down. When this is not possible, place the static-protective package that the option comes in on a smooth, level surface and place the option on it.

v Do not place the option on the server’s covers or any

metal surface.

Removing the cover, door, and bezel

The following sections describe how to remove the cover, the door (for tower models), and the bezel.

Installing options

Removing the left-side cover (tower model)

Note: To remove or install a hot-swap hard disk drive or

hot-swap power supply, it is not necessary to remove the cover.

1 Cover release lever

2 Left-side cover

To remove the left-side cover of the tower model:

1. Review the information in “Before you begin” on page 61.

2. If you are planning to install or remove any part other than a hot-swap hard disk drive or hot-swap power supply, turn off the server and all attached devices and disconnect all external cables and power cords.

3. Slide the cover-release lever on the front of the server to release the cover; then, slide the cover toward the rear of the server about 25 mm (1 inch). Move the top edge of the cover out from the server; then, lift the cover off the server. Set the cover aside.

Attention: For proper cooling and airflow, replace the cover before turning on the server. Operating the server for extended periods of time (over 30 minutes) with the cover removed might damage server components.

64 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Removing the cover (rack model)

Note: To remove or install a hot-swap hard disk drive or

hot-swap power supply, it is not necessary to remove the cover.

1 Top cover

2 Right side latch

3 Cover release lever

4 Left side latch

To remove the server top cover:

1. Review the information in “Before you begin” on page 61.

3. Release the left and right side latches and pull the server out of the rack enclosure until both slide rails lock.

Note: When the server is in the locked position, you

can reach the cables on the back of the server.

4. Move the cover-release lever down while sliding the top cover toward the rear of the server about 25 mm (1 inch). Lift the cover off the server and set the cover aside.

Attention: For proper cooling and airflow, replace the

cover before turning on the server. Operating the server for extended periods of time (over 30 minutes) with the cover removed might damage server components.

Installing options

Removing the server door (tower model)

1 Release tab

2 Door

3 Flange

To remove the server door:

1. Unlock and open the server door.

2. Locate the flange on the top edge of the door.

3. Press down on the flange while pressing out on the door; then, lift the server door up and off the hinge. Set the door aside in a safe place.

66 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Removing the bezel (rack or tower)

1 Bezel-release lever

2 Bezel

To remove the bezel:

1. Move the blue bezel-release lever, following the curve of the lever opening.

Note: The illustration shows a rack model.

2. Lift the bezel tabs out of the slots and pull the bezel away from the server front. Store the bezel in a safe place.

Working with adapters

You can install up to five peripheral component interconnect (PCI) adapters in the expansion connectors, called slots, on the system board of your server.

Your server comes with an integrated video controller, which is a component on the system board. When you install a video adapter, the server BIOS automatically disables the integrated video controller.

The following illustration shows the location of the 33 MHz PCI expansion slots on the system board.

Installing options

1 PCI slot 5 64-bit (J44)

2 PCI slot 4 64-bit (J39)

3 PCI slot 3 64-bit (J34)

4 PCI slot 2 32-bit (J32)

5 PCI slot 1 32-bit (J27)

Adapter considerations

Before you install adapters, review the following: v Locate the documentation that comes with the adapter

and follow those instructions in addition to the instructions given in this chapter. If you need to change the switch or jumper settings on your adapter, follow the instructions that come with the adapter.

v You can install full-length adapters in all expansion slots. v You can install a 32-bit adapter in any of the PCI slots,

but you might want to install it in a 32-bit slot and use the 64-bit slots for 64-bit adapters.

v Your server supports 5.0 V and universal PCI adapters;

it does not support 3.3 V adapters.

Note: Universal PCI adapters support both 3.3 V and

5.0 V operation.

v Your server uses a rotational interrupt technique to

configure PCI adapters. Because of this technique, you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts.

68 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

v PCI slots 1 and 2 are on PCI bus A and PCI slots 3, 4,

and 5 are on PCI bus B. Both PCI buses are primary buses. The system scans PCI slots 1 through 5 to assign system resources; then the system starts (boots) the PCI devices in the following order, if you have not changed the default boot precedence: PCI slots 1 and 2, system board SCSI devices, and then PCI slots 3 through 5.

Note: To change the boot precedence for PCI devices,

start the Configuration/Setup Utility program, select Start Options from the main menu, then select the PCI SCSI adapter boot option. See “Configuring the server” on page 41 for details on using the Configuration/Setup Utility program.

Installing an adapter

1 Adapter support bracket

2 Support bracket bezel

3 Adapter

4 Expansion slot cover

5 Adapter retention bracket

To install an adapter:

1. Review the information in “Before you begin” on page 61.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the cover, door, and bezel” on page 63 for details.

3. Determine which expansion slot you will use for the adapter.

Installing options

Note: Check the instructions that come with the

adapter for any requirements or restrictions.

4. Remove the expansion-slot cover: a. Press the arrow on the adapter-retention bracket

release tab and remove the bracket.

b. Slide the expansion-slot cover out of the server.

Storeitinasafeplaceforfutureuse.

Attention: Expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions characteristics of the system and ensures proper cooling of system components.

5. Refer to the documentation that comes with your adapter for any cabling instructions. It might be easier for you to route any cables before you install the adapter.

6. Remove the adapter from the static-protective package.

Attention: Avoid touching the components and gold-edge connectors on the adapter.

7. Place the adapter, component-side up, on a flat, static-protective surface.

8. Set any jumpers or switches as described by the adapter manufacturer.

9. Install the adapter: a. If necessary, open the adapter support bracket

retaining flap.

b. Carefully grasp the adapter by its top edge or

upper corners, and align it with the expansion slot on the system board.

c. Press the adapter firmly into the expansion slot.

Attention: When you install an adapter in the server, be sure that it is completely and correctly seated in the system-board connector before you apply power. Incomplete insertion might cause damage to the system board or the adapter.

d. Close the retaining flap on the adapter support

bracket, if you opened it.

e. Align the bottom tabs of the adapter retention

bracket with the holes at the top of the expansion slots, and press the adapter retention bracket toward the back of the server until it clicks into the locked position.

10. Connect any needed cables to the adapter.

Attention: Route cables so that they do not block the flow of air from the fans.

70 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

The following illustration shows the rerouting of the SCSI cable if you install a ServeRAID adapter (remove the cable from SCSI connector A (J17) on the system board and connect it to the RAID adapter).

11. If you have other options to install or remove, do so now; otherwise, go to “Installing the cover” on page 92.

Installing internal drives

Different types of drives allow your system to read multiple types of media and store more data. Several types of drives are available, such as:

v Diskette (already installed) v Hard disk v CD-ROM (already installed) v Tape, including DLT

Internal drive bays

Internal drives are installed in bays. The bays of the Netfinity 5100 are in the front of the server, as shown in the following illustrations.

Attention: If you are going to install additional drives in the non-hot-swap bays, you must install the power supply backplane option and additional power supplies.

Installing options

Tower model

1 Non-hot-swap bay D

2 SCSI ID 0

3 Hard disk activity light

4 Hard disk status light

5 SCSI ID 2

6 SCSI ID 3

7 SCSI ID 4

8 SCSI ID 8

9 SCSI ID 9

10 Hot swap bays

11 Non-hot-swap bay C

12 Non-hot-swap bay B

13 Non-hot-swap bay A

72 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Rack model

1 SCSI ID 9

2 Non-hot-swap bay B

3 Non-hot-swap bay C

4 Non-hot-swap bay A

5 Non-hot-swap bay D

6 Hard disk activity light

7 Hard disk status light

8 SCSI ID 5

9 SCSI ID 4

10 SCSI ID 3

11 SCSI ID 1

12 SCSI ID 0

13 Hot swap bays

Hot-swap drives

Your server contains hardware that lets you continue to operate your system while a hard disk drive is removed or installed. These drives are known as hot-swappable drives. They are also referred to as hot-swap drives.

Each hot-swap drive that you plan to install must have a hot-swap-drive tray attached. The drive must have a single connector attachment (SCA) connector. Hot-swap-drive trays come with the hot-swap drives.

v Your server supports six slim (1-inch) or three half-high

(1.6-inch), 3.5-inch hot-swap hard disk drives in the hot-swap bays.

Installing options

v The hot-swap bays connect to a SCSI backplane. This

backplane is the printed circuit board behind the bay.

v The backplane controls the SCSI IDs for the hot swap

drives.

Non-hot-swap drives

Diskette drives, tape drives, and CD-ROM drives are non-hot-swap drives. To remove or install a non-hot swap drive, you must turn off the server first. Non-hot-swap drives are installed in bays A, B, C, and D only.

v Your server comes with a preinstalled 3.5-inch, 1.44 MB

diskette drive in bay D and a preinstalled IDE CD-ROM drive in bay C.

v The Netfinity 5100 server supports only one diskette

drive.

v The diskette drive uses 1 MB and 2 MB diskettes. For

optimum use, format 1 MB diskettes to 720 KB and format 2 MB diskettes to 1.44 MB.

v Bays A and B come without a device installed. These

bays are for 5.25-inch, half-high, removable-media drives, such as tape backup drives. You can combine bays A and B into a single full-high bay.

v If you are installing a device with a 50-pin connector in

one of the empty non-hot-swap bays (bays A–B), you need a 68-pin to 50-pin converter. To order the converter, contact your IBM reseller or IBM marketing representative.

Note: The server’s EMI integrity and cooling are both

protected by having bays A and B covered or occupied. When you install a drive, save the filler panel from the bay, in case you later remove the drive and do not replace it with another.

Preinstallation steps (all bays)

Before you install drives in your server, verify that you have all the cables and any other equipment specified in the documentation that comes with the internal drive. You might also need to perform certain preinstallation activities. Some of the steps are required only during the initial installation of an option.

1. Read “Safety information” on page 192, “Handling static sensitive devices” on page 63, and the documentation that comes with your drive.

2. Choose the bay in which you want to install the drive.

3. Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive.

74 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

4. To install the drive, go to “Installing a hot-swap drive” or to “Installing a non-hot-swap drive” on page 78, as appropriate.

Installing a hot-swap drive

1 Filler panel tray for use with half-high drives

2 Slim filler bezel

3 Hard disk drive

4 Drive tray

5 Drive tray handle (in open position)

Attention: To maintain proper system cooling, do not operate the server for more than two minutes without either a drive or a filler panel installed for each bay.

To install a drive in a hot-swap drive bay:

1. If your hard disk drive is not installed on the drive tray, place the drive in the drive tray and, being careful not to over-tighten the screws, attach the drive to the tray using the four screws provided with the option kit.

2. Remove the filler panel from one of the empty hot-swap bays by inserting your finger into the depression at the left side of the filler panel and pulling it away from the server.

Note: If you are installing a half-high hard disk drive,

you will need to remove two adjacent filler panels. The two filler panels should be from either the top pair of bays, the middle pair of bays, or the bottom pair of bays.

3. Install the hard disk drive in the hot-swap bay: a. Ensure the tray handle is open (that is,

perpendicular to the drive).

Installing options

b. Align the rails on the drive/tray assembly with the

guide rails in the drive bay.

c. Gently push the drive/tray assembly into the bay

until the drive connects to the backplane.

d. Push the tray handle toward the closed position

until it locks the drive in place.

4. If you installed a half-high hard disk drive, install a filler panel in the gap above the drive:

a. Locate the slim filler bezel that is designed for use

with half-high drives. It is stored on the empty tray of the filler panel that you removed earlier in this

procedure. b. Pull the slim filler bezel off the filler panel. c. Gently push the slim filler bezel into place in the

gap above the drive.

5. Check the hard disk drive status indicators to verify that the hard disk drives are operating properly (see “Server controls and indicators” on page 8 for the location of the status indicators).

v When the amber light is on continuously, the drive

has failed.

v When the amber light flashes slowly (one flash per

second), the drive is being rebuilt.

v When the amber light flashes rapidly (three flashes

per second), the controller is identifying the drive.

v If you have a RAID adapter installed, when the

green Activity light is on continuously the drive is ready.

Note: If your server has a RAID adapter installed, refer to

the information provided with the RAID adapter for information about adding a drive.

Replacing a drive in a hot-swap bay

You do not have to turn off the server to remove or install the hot-swap drives.

Attention:

1. Before you remove a hot-swap hard disk drive that is not defective, back up all important data.

2. To avoid damage to a hard disk drive, DO NOT remove the drive from the hot-swap bay until it has had time to spin down (approximately 30 seconds). Handle the drive carefully.

3. Before you hot-swap a drive, make sure it is defective. If you partially or completely remove a good drive instead of a defective one, your server might lose valuable data.

76 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

This situation is especially relevant if your server has a RAID adapter installed and you assigned RAID level 1 or 5 to the logical drives in your disk array. The RAID adapter can rebuild the data that you need, provided that certain conditions are met. Refer to the information provided with the RAID adapter for further details.

Refer to the following illustration of the tower model while you perform the steps in this procedure.

1 Filler panel for use with half-high drives (tray and

slim filler bezel)

2 Slim filler bezel

3 Hard disk drive

4 Drive tray

5 Drive tray handle (in open position)

To replace a drive in a hot-swap bay:

1. Before you begin, do the following:

v Read the documentation that comes with your drive. v If your server has a RAID adapter installed, review

the information provided with the RAID adapter for information about replacing a drive.

2. If your server is a tower model, unlock and open the server door.

Attention: To maintain proper system cooling, do not operate the server for more than two minutes without either a drive or a filler panel installed for each bay.

3. Locate the defective drive (look for an amber Hard Disk Status light on the front of the drive).

Installing options

4. Remove the defective hard disk drive: move the handle on the drive to the open position (perpendicular to the drive) and pull the hot-swap tray from the bay.

5. Remove the four screws that attach the drive to the hot-swap tray, and remove the drive from the tray.

6. Place the new hard disk drive on the hot-swap tray and, being careful not to over-tighten the screws, attach the drive to the tray using four screws.

7. Install the hard disk drive in the hot-swap bay: a. Ensure the tray handle is open (that is,

perpendicular to the drive).

b. Align the rails on the drive/tray assembly with the

guide rails in the drive bay.

c. Gently push the drive/tray assembly into the bay

until the drive connects to the backplane.

d. Push the tray handle toward the closed position

until it locks the drive in place.

8. Check the hard disk drive status indicators to verify that the hard disk drive is installed properly (see “Server controls and indicators” on page 8 for the location of the status indicators).

v When the amber light is on continuously, the drive

has failed.

v When the amber light flashes slowly (one flash per

second), the drive is being rebuilt.

v When the amber light flashes rapidly (three flashes

per second), the controller is identifying the drive.

v If you have a RAID adapter installed, when the

green Activity light is on continuously the drive is ready

9. If your server is a tower model, close and lock the server door.

Installing a non-hot-swap drive

Note: The server’s EMI integrity and cooling are both

protected by having the non-hot-swap bays covered or occupied. When you install a drive, save the filler panel from the bay, in case you later remove the

78 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

drive and do not replace it with another.

1 Non-hot-swap bay

2 Blue slide rails

3 Filler panel

4 Non-hot-swap drive

5 Slide rails

To install a non-hot-swap drive in one of the non-hot-swap bays:

1. Read the information in “Preinstallation steps (all bays)” on page 74.

2. Turn off the server and peripheral devices and then remove the cover and the bezel (see “Removing the cover, door, and bezel” on page 63 for details).

3. Remove the filler panel from the bay opening by pulling the filler panel away from the server. You do not need the filler panel when you have a drive installed in the bay.

4. Touch the static-protective bag containing the drive to any unpainted metal surface on the server; then, remove the drive from the bag and place it on a static-protective surface.

5. Set any jumpers or switches on the drive according to the documentation that comes with the drive.

6. Install rails on the drive. v If you are installing a standard-size drive:

a. Pull the blue slide rails off the back of the filler

panel.

b. Clip the rails onto the sides of the drive.

Installing options

v If you are installing a digital linear tape (DLT)

backup drive, the slide rails and screws are included in the optional power supply backplane kit.

7. Align the rails on the drive with the guide rails in the drive bay.

8. Push the drive into the bay until it clicks into place.

9. If the drive is an IDE device:

v Make sure the drive is not a hard disk drive. v Plug a connector on the IDE cable into the back of

the drive.

v Make sure the other end of the IDE cable is

plugged into the IDE connector on the system board.

v Go to step 11.

10. If the drive is a SCSI device: a. Make sure the drive is not a hard disk drive. b. Obtain a 16-bit SCSI cable to connect the device

to the connector for SCSI channel B on the system board, or to an optional SCSI adapter. A suitable cable usually comes with your SCSI device.

c. Connect one of the connectors on the SCSI cable

to the back of the drive.

d. Connect the other end of the SCSI cable to the

SCSI channel B connector on the system board, or to an optional SCSI adapter, as appropriate. See “System board internal cable connectors” on page 56 for the location of the SCSI connectors. See also “SCSI ports” on page 102 for information about SCSI connections and devices.

11. Connect a power cable to the back of the drive. Power cables for non-hot-swap drives come installed in your server. The connectors are keyed and can be inserted only one way.

12. If you are installing another non-hot-swap drive, do so at this time. Otherwise, continue with the next step.

13. If you have other options to install or remove, do so now; otherwise, replace the cover (see “Installing the cover” on page 92 for details.

Installing memory modules

Adding memory to your server is an easy way to make programs run faster. You can increase the amount of memory in your server by installing options called memory-module kits. Each kit contains one industry-standard, dual-inline memory module (DIMM). Your server uses a noninterleaved memory configuration.

80 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Your server comes with a DIMM installed on the system board in connector J23.

Notes:

1. Install additional DIMMs in connectors J21, J19, and J18, in that order. (See the following illustration for memory connector locations.)

2. Your Netfinity 5100 server supports 128 MB, 256 MB, 512 MB, and 1 GB DIMMs. Your server supports a minimum of 128 MB and a maximum of 4 GB of system memory.

3. Installing or removing DIMMs changes the configuration information in the server. Therefore, after installing or removing a DIMM, you must save the new configuration information by using the Configuration/Setup Utility program. When you restart the server, the system displays a message indicating that the memory configuration has changed. Start the Configuration/Setup Utility program and select Save Settings. See “Configuring the server” on page 41 for more information.

1 DIMM 2

2 DIMM connector 4 (J18)

3 DIMM connector 3 (J19)

4 DIMM connector 2 (J21)

5 DIMM connector 1 (J23)

6 DIMM 1

To install a DIMM:

Installing options

1. Review the information in “Before you begin” on page 61 and the documentation that comes with your option.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover (see “Removing the cover, door, and bezel” on page 63 for details).

3. Touch the static-protective package containing the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package.

Note: To avoid breaking the retaining clips or

damaging the DIMM connectors, handle the clips gently.

4. Install the DIMM: a. Turn the DIMM so that the pins align correctly with

the connector.

b. Insert the DIMM into the connector by pressing on

one edge of the DIMM and then on the other edge of the DIMM. Be sure to press straight into the connector. Be sure that the retaining clips snap into the closed positions.

c. Make sure the retaining clips are in the closed

position. If a gap exists between the DIMM and the retaining clips, the DIMM has not been properly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM.

5. If you have other options to install or remove, do so now; otherwise, go to “Installing the cover” on page 92.

Installing a microprocessor

Your server comes with one microprocessor installed on the system board. If you install an additional microprocessor kit, your server can operate as a symmetric multiprocessing (SMP) server. With SMP, certain operating systems and application programs can distribute the processing load between the microprocessors. This enhances performance for database and point-of-sale applications, integrated manufacturing solutions, and other applications.

Notes:

1. Before you install a new microprocessor, review the documentation that comes with the microprocessor, so that you can determine whether you need to update the server basic input/output system (BIOS). The latest level of BIOS for your server is available through the World Wide Web.

82 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

2. Obtain an SMP-capable operating system (optional). For a list of supported operating systems, see http://www.ibm.com/pc/us/compat/ on the World Wide Web.

3. The microprocessor that is installed in microprocessor connector U3 is CPU 1 or processor 1. If a microprocessor is installed in microprocessor connector U17, it is CPU 2 or processor 2. If the server has only one microprocessor installed, that microprocessor is installed in microprocessor connector U3 and is the startup (boot) processor. If more than one microprocessor is installed, the microprocessor with the lower stepping level is the startup processor and the microprocessor with the higher stepping level is the application processor. If both microprocessors have the same stepping level, the microprocessor installed in microprocessor connector U3 is the startup processor and the microprocessor installed in U17 is the application processor.

Note: You can determine the stepping levels of the

installed microprocessors using the Configuration/Setup utility program.

Attention: To avoid damage and ensure proper server

operation when you install a new or an additional microprocessor, use microprocessors that have the same cache size and type, and the same clock speed. Microprocessor internal and external clock frequencies must be identical.

1 Microprocessor 1

2 VRM

3 Microprocessor 2

Installing options

4 Switch block

5 VRM connector

6 Microprocessor 2 connector

7 Terminator card

To install an additional microprocessor:

1. Review the information in“Before you begin” on page 61.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then remove the cover (see “Removing the cover, door, and bezel” on page 63 for details).

3. Remove the terminator card from the microprocessor connector. Store the terminator card in a safe place in the static-protective package that your new microprocessor is shipped in; you will need to install it again if you ever remove the microprocessor.

4. Install the microprocessor: a. Touch the static-protective package containing the

new microprocessor to any unpainted metal surface on the server; then, remove the microprocessor from the package.

b. Center the microprocessor over the microprocessor

connector and carefully press the microprocessor into the connector.

Note: To remove a microprocessor, pull upward on the

microprocessor handle.

5. Install the voltage regulator module (VRM) included in the microprocessor kit.

Attention: When installing or replacing a VRM, use

only a VRM specified for use with the Netfinity 5100 server. Use of other VRMs might cause your server to overheat.

a. Center the VRM over the VRM

connector. Make sure that the VRM is oriented and aligned correctly.

b. Press the VRM into the connector.

Note: If you remove the microprocessor later,

remember to install the terminator card in the appropriate microprocessor connector and to remove the VRM.

6. If you replaced the microprocessor with a different speed microprocessor, change switches 1-4 on the switch block to the appropriate settings, as shown in the following table.

84 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

Table 10. Microprocessor speed settings

Microprocessor

speed Switch 1 Switch 2 Switch 3 Switch 4

667/133 On On Off Off 733/133 On Off Off Off 800/133 Off On On On

Note: The speed settings shown above apply only to

unlocked processors. If the processors are production level they are locked and there is no need to change the speed settings.

7. If you have other options to install or remove, do so now; otherwise, go to “Installing the cover” on page 92.

Installing or removing a power supply

Your server comes with one power supply. You can replace the power supply backplane with an optional backplane that will enable you to add a second and third power supply, and will make the power supplies hot-swappable. Each power supply has two status indicators; see the following illustration for information about the status indicators and power supply bay locations.

Installing options 85

1 Power supply bay 1

2 Filler panels

3 Power supply bay 2

4 Power supply 3

5 AC power LED

6 DC power LED

Filler panels

To maintain proper airflow, keep filler panels in place on empty power supply bays.

Power supply bay 1

If you install an optional power supply in this bay, it becomes power supply 1.

Power supply bay 2

If you install an optional power supply in this bay, it becomes power supply 2.

Power supply bay 3

Your server comes with power supply 3 installed.

AC power LED

This light provides status information about the power supply. During normal operation, both the AC and DC power LEDs are on. See “Power supply LEDs” on page 19 for more information.

DC power LED

This light provides status information about the power supply. During normal operation, both the AC and DC power LEDs are on. See “Power supply LEDs” on page 19 for more information.

86 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

CAUTION:

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Adding a power supply

If you replace the power supply backplane with the power supply backplane option, you can add a second and third power supply, and the power supplies will be hot-swappable. After you install a power supply, verify that the power-supply status indicators (AC Power light and DC Power light) are lit, indicating that the power supply is operating properly.

Note: You do not need to turn off the power to the server

to install hot-swap power supplies.

1 Power supply backplane option

2 Cable-restraint bracket

3 Power supply handle (in open position)

4 Power supply

Installing options

5 Filler panel

To install a hot-swap power supply:

1. Remove the filler panel from the empty power supply bay by inserting your finger into the depression on the filler panel and pulling it away from the server. Save the filler panel in case you remove the power supply at a later time.

Note: During normal operation, each power-supply bay

must have either a power supply or filler panel installed for proper cooling.

2. Install the power supply in the bay: a. Place the handle on the power supply in the open

position (that is, perpendicular to the power supply) and slide the power supply into the chassis.

b. Gently close the handle to seat the power supply in

the bay.

3. Plug the power cord for the added power supply into the power cord connector.

4. Route the power cord through the cable-restraint bracket.

5. Plug the power cord into a properly grounded electrical outlet.

6. Verify that the DC Power light and AC Power light on the power supply are lit, indicating that the power supply is operating correctly.

7. If you have other options to install or remove, do so now; otherwise, go to“Installing the cover” on page 92.

Removing a hot-swap power supply

Attention: If you have not installed the power supply

backplane option, you have only one power supply, which is not hot-swappable. To remove the single power supply, or the only remaining hot-swap power supply, go to “Removing the only power supply” on page 89. Otherwise, continue with the following procedure.

To remove a hot-swap power supply:

1. If the NON LED on the diagnostic LED panel is lit, turn off the server and peripheral devices; otherwise, go to the next step.

2. Remove the power supply: a. Unplug the power cord connector from the power

supply. Attention: Be careful when you remove the

hot-swap power supply; the power supply might be too hot to handle comfortably.

88 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

CAUTION: The following label indicates a hot surface nearby.

b. Remove the defective power supply by placing the

handle on the power supply in the open position (perpendicular to the power supply) and pulling the power supply from the bay.

3. If you are replacing the power supply with another one, go to step 4. Otherwise, continue with step 3a.

a. Install a power-supply filler panel.

Note: During normal operation, each power-supply

bay must have either a power supply or filler panel installed for proper cooling.

b. Open the cable-restraint bracket and remove the

power cord from the cable-restraint bracket. Close

the cable-restraint bracket. c. Unplug the power cord from the electrical outlet. d. Continue with step 5.

4. If you are replacing the power supply: a. Place the handle on the replacement power supply

in the open position; then, slide the power supply into the chassis.

b. Gently close the handle on the power supply to

seat the power supply in the bay.

c. Plug the power cord for the power supply into the

power cord connector.

d. Verify that the AC Power light and DC Power light

are lit, indicating that the power supply is operating correctly.

5. If you have other options to install or remove, do so now; otherwise, go to “Installing the cover” on page 92.

Removing the only power supply

To remove the only power supply:

1. Turn off the server and peripheral devices.

2. Remove the power supply:

Installing options

a. Unplug the power cord from the power supply.

Attention: Be careful when you remove the power supply; the power supply might be too hot to handle comfortably.

CAUTION: The following label indicates a hot surface nearby.

b. Remove the defective power supply by placing the

handle of the power supply in the open position (perpendicular to the power supply) and pulling the power supply from the bay.

3. Install a replacement power supply: a. Place the handle on the replacement power supply

in the open position; then, slide the power supply into the chassis.

b. Gently close the handle on the power supply to

seat the power supply in the bay.

c. Plug the power cord for the power supply into the

power cord connector.

d. Verify that the AC Power light and DC Power light

are lit, indicating that the power supply is operating correctly.

4. Turn on the server and peripheral devices.

5. If you have other options to install or remove, do so now; otherwise, go to “Installing the cover” on page 92.

Replacing a fan assembly

Your server comes with two fan assemblies.

Attention: Replace a fan that has failed within 48 hours to help ensure proper cooling.

90 : Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,

41Y,51Y,1RY,2RY,3RY,4RY,5RY

IBM Netfinity 5100 8658 5RY, Netfinity 5100 8658 1RY, Netfinity 5100 8658 3RY, Netfinity 5100 8658 4RY, Netfinity 5100 8658 2RY User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual