IBM Netfinity 5100 Installation Manual

IBM
IBM® Netfinity® 5100
Installation Guide
IBM
IBM® Netfinity® 5100
Installation Guide
NOTE Before using this information and the product it supports, be sure to read the general information in
“Appendix A. Product warranties and notices,” on page 33.
First Edition (April 2000)
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2000. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions se t forth in GSA ADP Schedule Contract with IBM Corp.
© Copyright IBM Corp. 2000
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1.Introduction . . . . . . . . . . . . . . . . 1
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . 2
Notices used in this book. . . . . . . . . . . . . . . . . . . . . . . . . . 3
Major components of the Netfinity 5100 server . . . . . . . 4
Chapter 2.Installing Options. . . . . . . . . . . . 5
Working with adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Adapter considerations. . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing memory modules . . . . . . . . . . . . . . . . . . . . . . . 8
Installing a hot-swap drive . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing a microprocessor . . . . . . . . . . . . . . . . . . . . . . . 10
Installing a power supply . . . . . . . . . . . . . . . . . . . . . . . . 11
Adding a power supply . . . . . . . . . . . . . . . . . . . . . . . 13
Cabling the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 3.Starting the server . . . . . . . . . . 17
Controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Operator information panel. . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 4. Configur in g y o ur server . . . . . 23
Using the ServerGuide CDs. . . . . . . . . . . . . . . . . . . . . . . 23
After installing the NOS . . . . . . . . . . . . . . . . . . . . . . . 24
Netfinity systems management solutions . . . . . . . . . . . 24
Chapter 5.Solving problems. . . . . . . . . . . 25
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . 25
POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . 25
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ServerGuide startup problems . . . . . . . . . . . . . . . . . . . . 28
Troubleshooting chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Appendix A. Product warranties and
notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Warranty Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General Terms) . 33 IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 –
General Terms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Part 2 - Worldwide Country-Unique Terms. . . . . . . 38
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Edition Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Year 2000 readiness and instructions. . . . . . . . . . . . . 43
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . 44
Federal Communications Commission (FCC)
Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Industry Canada Class A emission compliance
statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Australia and New Zealand Class A statement. . . . 45
United Kingdom telecommunications safety
requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
European community directive conformance
statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Taiwan electrical emission statement . . . . . . . . . . . . 46
Japanese Voluntary Control Council for Interference
(VCCI) statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
IBM® Netfinity® 5100 In st al lation Guide
© Copyright IBM Corp. 2000 v
Safety
Safety
Before installing this product, read the Safety Information book .
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni sulla sicurezza.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące Bezpieczeństwa.
vi IBM® Netfinity® 5100 Installation Guide
Safety
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Antes de instalar este producto, lea la Información de Seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Перед установкой продукта прочтите брошюру по технике безопасности (Safety Information).
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
vii
Safety
Statement 1
Danger Electrical current from power, telephone, and communication cables is
hazardous. To avoi d a sh ock hazard:
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
Connect all power cords to a properly wired and grounde d ele ctr ical outlet.
Connect to properly wired outlets any equipment that will be attached to
this product.
When possible, use one hand only to connect or disconnect signal cables.
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn devic e ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
viii IBM® Netfinity® 5100 Installation Guide
Safety
Statement 2 CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery r ecommended by the manufactur er . If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
Throw or immerse into water.
Heat to more than 100 C (212 F)
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:
Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Use of controls or adjustments or per formance of procedures other than those specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an em b edded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
ix
Safety
Statement 4
18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)
CAUTION: Use safe pr actices when lifting.
Statement 5
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. T o remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
1
2
x IBM® Netfinity® 5100 Installation Guide
Safety
© Copyright IBM Corp. 2000 1
Chapter 1. Introduction
Thank you for purchasing an IBM® Netfinity® 5100 server. This Installation Guide provides the information that is needed to:
Set up and cable your server
Start and configure your server
Install your network operating system (NOS)
Packaged with the Installation Guide are software CDs that help you to configure hardware, install device drivers, and install the network operating system.
Also included is an IBM Netfinity Documentation CD, which provides detailed information about your server.
Your server com e s with a three-year limited warranty and 90-Day IBM Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about your Netfinity 5100 model and other IBM server products at the following World Wide Web address:
http://www.ibm.com/pc/us/netfinity/
For a rack model, refer to the Rack Installation Instructions provided with your server for complete installation and removal instructions.
The server serial number is located on labels on the rear of the server and on the front of the server below the bezel.
Note: Your server keys cannot be duplicated by locksmiths. If you lose them, order
replacement keys from the key manufacturer. The key serial number and phone number of the manufacturer are on a tag attached to the keys.
Record your product information in this table.
Product name _____________________________________________ Machine type _____________________________________________ Model number _____________________________________________ Serial number _____________________________________________ Key serial number (tower model only) __________________________ Key manufacturer (tower model only) __________________________ Key phone number (tower model only) __________________________
2 IBM® Netfinity® 5100 Installation Guide
Features and specifications
Table 1 provides a summary of the features and specifications for your Netfinity 5100 server.
Microprocessor:
Intel® Pentium® III microprocessor with MMX technology and SIMD extensions
256 KB Level-2 cache (min.)
Supports up to two microprocessors
Memory:
Standard: 128 MB or 256 MB, depending on model
Maximum: 4 GB
Type: 133 MHz, ECC,
SDRAM, Registered DIMMs
Slots: 4 dual inline slots
Drives standard:
Diskette: 1.44 MB
CD-ROM: 40X IDE
Expansion bays:
Hot-swap: six slim high or three half high
Non-hot-swap: Three 5.25­inch (one used by CD­ROM drive)
PCI expansion slots:
Three 33 MHz/64-bit
Two 33 MHz/32-bit
Power supplies:
250 watt (115-230 Vac)
Standard: One
Maximum: Three, only
with optional power backplane that enables multiple power supplies and hot-swappability
Video:
S3 video controller (integrated on system board)
Compatible with SVGA and VGA
8 MB SDRAM video memory
Size (Rack Model 5U)
Height: 220 mm (8.7 in.)
Depth: 630 mm (24.8 in.)
Width: 440 mm (17.3 in.)
Weight: approximately 35.38 Kg
(78 lb.) when fully configured
Size (Tower Model)
Height: 440 mm (17.3 in.)
Depth: 660 mm (26.0 in.)
Width: 220 mm (8.7 in.)
Weight: approximately 36.74 Kg
(81 lb.) when fully configured
Integrated functions:
Netfinity Advanced System Management processor
Dual channel Ultra3 SCSI controller
One 10BASE-T/100BASE-TX AMD Ethernet controller
Two serial ports
One parallel port
Two Universal Serial Bus (USB)
ports
Keyboard port
Mouse port
Video port
Acoustical noise emissions:
Sound power, idling: 6.0 bel maximum
Sound power, operating: 6.0 bel maximum
Sound pressure, operating: 45 dBa maximum
Environment:
Air temperature:
Server on: 10° to 35° C
(50.0° to 95.0° F). Altitude: 0 to 914 m (2998.7 ft.)
Server on: 10° to 32° C
(50.0° to 89.6° F). Altitude: 914 m (2998.7 ft.) to 2133 m (6998.0 ft.)
Server off: 10° to 43° C
(50.0° to 109.4° F). Maximum altitude: 2133 m (6998.0 ft.)
Humidity:Server on: 8% to 80%Server off: 8% to 80%
Heat output:
Approximate heat output in British Thermal Units (BTU) per hour
Minimum configura tion: 683 BTU (200 watts)
Maximum configuration: 2048 BTU (600 watts)
Electrical input:
Sine-wave input (50-60 Hz) required
Input voltage low range:Minimum: 100 V acMaximum: 127 V ac
Input voltage high range:Minimum: 200 V acMaximum: 240 V ac
Input kilovolt-amperes
(kVA) approximately:
Minimum: 0.08 kVAMaximum: 0.52 kVA
Table 1. Features and Specificatio ns
Chapter 1. Introduct ion 3
Notices used in this book
This information product contains notices that relate to a specific topic. The Caution and Danger notices also appear in the multilingual safety booklet that came with your Netfinity product. Each notice is numbered for easy reference to the corresponding notices in the safety booklet.
The notice definitions are as follows:
Notes: These notices provide important tips, guidance, or advice.
Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which damage could occur.
Caution: These notices indicate situations that can be potentially hazardous to
you. A caution notice is placed just before descriptions of potentially hazardous procedure steps or situations.
Danger: These notices indicate situations that can be potentia lly lethal or
extremely hazardous to you. A danger notice is placed just before descriptions of potentially lethal or extremely hazardous procedure steps or situations.
4 IBM® Netfinity® 5100 Installation Guide
Major components of the Netfinity 5100 server
The orange color on components and labels in your server identif ies hot-swap components. This means that you can install or remove the component while the system is running, provided that your system is configured to support this function. For information about installing or removing a hot-swap component , s ee Chapter 2. Installing Options, on page 5.
The blue color on components and labels indicates touch points where a component can be gripped, a latch moved, and so on.
The following illustration shows the locations of majo r components in your server. Note: The illustrations in this document might differ slightly from your hardware.
Terminator card
Microprocessor
Memory module
Pow er supply
Fan
Adapter
retention
bracket
Adapter
support
bracket
Fan (blower)
© Copyright IBM Corp. 2000 5
Chapter 2. Installing Options
This chapter provides the basic information needed to ins tall hardware options in your server. This section is for all users, but is written with the experienced user in mind. If you need more detailed installation information, refer to the User’s Reference on the IBM Netfinity Documentat ion CD.
Working with adapters
Working with adapters
Y ou can install up to five peripheral component interconnect (PCI) adapters in the PCI slots on the system board.
Your server comes with an integrated video controller, which is a component on the system board. When you install a video adapter, the server BIOS automatically disables the integrated video controller.
The following illustration shows the location of the 33 M Hz PCI expansion slots Note: The illustrations in this document might differ slightly from your hardware.
on the system board.
PCI slot 5 64-bit 33 MHz (J44)
PCI slot 4 64-bit 33 MHz (J39)
PCI slot 3 64-bit 33 MHz (J34)
PCI slot 2 32-bit 33 MHz (J32)
PCI slot 1 32-bit 33 MHz (J27)
6 IBM® Netfinity® 5100 Installation Guide
Installing an adapter
Adapter considerations
Before you install adapters, review the following:
Locate the documentation that comes with the adapter and follow those instructions in addition to the instructio ns given in this chapter. If you need to change the switch or jumper settings on your adapter, follow the instructions that come with the adapter.
You can install full-length adapters in all expansion slots.
You ca n install a 32-bit adapter in an y of the PCI slots, but you might want to
install it in a 32-bit slot and use the 6 4-b it slots for 64-bit adapters.
Your server supports 5.0V and universal PCI adapters; it does not support 3.3V adapters.
Your server uses a rotational interrupt technique to configure PCI adapters. Because of this technique, you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts.
PCI slots 1 and 2 are on PCI bus A and PCI slots 3, 4, and 5 are on PCI bus B. PCI bus A is often referred to as bus 0; PCI bus B is often referred to as bus 1. The system scans PCI slots 1 through 5 to a ssign system resources; then, if you have not changed the boot precedence from the default, the system starts (boots) the PCI devices in the following order: PCI slots 1 and 2, system board SCSI devices, and then PCI slot s 3 through 5.
Note: To change the boot precedence for PCI devices, start the
Configuration/Setup Utility program, and select Start Options from the main menu. Refer to the Users Reference on the IBM Netfinity Documentation CD for details on using the Configuration/Setup Utility program.
Installing an adapter
Installing an adapter
Note: The illustrations in this document might differ slightly from your hardware.
Adapter retention bracket
Expansion slot cover
Adapter
Adapter support bracket retaining clip
Adapter support bracket
Chapter 2. Installing Options 7
Installing an adapter
To install an adapter: Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take
precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/
1. Review the safety precautions listed in “Safety” on page v.
2. Turn off the server and peripheral devices and disconnect all external cables and power cords.
3. Remove the cover.
4. Remove the adapter-retention bracket.
5. Remove the expansion-slot cover.
6. Refer to the documentation that comes with your adapt er for any cablin g instructions.
7. Set any jumpers or switches as described by the adapter manufacturer.
8. Install the adapter:
a. If necessary, remove the adapter support bracket retaining clip. b. Press the adapter firmly into the expansion slot.
Attention: Incomplete insertion might cause damage to the system board or the adapter.
c. Replace the retaining clip on the adapter support bracket, if you removed it.
d. Reinsert the adapter retention bracket.
9. Connect any needed cables to the adapter. Attention: Route cables so that they do not block the flow of air from the fans. The following illustration shows the rerouting of the SCSI cable if you install a
ServeRAID adapter (remove the cable from SCSI connector A (J17) on the system board and attach it to the connector on the RAID adapter).
10. Replace the cover.
11. Reconnect the external cables and power cords; then, turn on the server.
SCSI connector A
8 IBM® Netfinity® 5100 Installation Guide
Installing memory modules
Installing memory modules
Installing memory modules
Your server comes with a dual inline memory module (DIMM) installed on the system board in DIMM connector 1 (J23).
Notes:
1. Install additional DIMM s in the order specified in the documentation that comes with your option. (See the following illustration for memory connector locations.)
2. Your Netfinity 5100 server supports 128MB, 256MB, 512MB, and 1GB DIMMs. Your server supports a maximum of 4GB of system memory. See the ServerProven list at http://www.ibm.com/pc/compat for a list of memory modules for use with your server.
3. Installing or removing DIMMs changes the confi guration information in the server. Therefore, after installing or removing a DIMM, you must save the new configuration information by using the Configuration/Setup Utility program. When you restart the server, the system displays a message that indicates that the memory configuration has changed. Start the Configuration/Setup Uti lity program and select Save Settings. Refer to the Users Ref erence on the IBM Netfinity Documentation CD for more information.
Note: The illustrations in this document might differ slightly from your hardware.
To install memory: Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take
precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/
1. Review the safety precautions listed in “Safety” on page v.
2. Turn off the server and remove the power cords.
3. Remove the cover.
4. Select the connector in which to install the DIMM.
5. Install the DIMM in the connector.
6. Replace the cover.
7. Reconnect the power cords and turn on the server.
DIMM 2
DIMM 1
DIMM connector 4 (J18)
DIMM connector 3 (J19)
DIMM connector 2 (J21)
DIMM connector 1
(
J23
)
Chapter 2. Installing Options 9
Installing a hot-swap drive
Installing a hot-swap drive
Installing a hot-swap drive
Your server supports six 1-inch (26 mm) slim or three 1.6-inch (42 mm) half-high, 3.5­inch hot-swap hard disk drives in the hot-swap bays.
Note: Refer to the Users Re fe rence on the IBM Netfinity Documentation CD for
information on installin g devices in the non-hot-swap bays.
Refer to the following illustratio n to install a hot-swap drive. Note: The illustrations in this document might differ slightly from your hardware.
To install a drive in a hot-swap drive bay: Attention:
When you handle Electrostatic Discharge-Sensitive devices (ESD), take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/
To maintain proper system cooling, do not operate the server for more than two minutes without either a drive or a filler panel installed in each bay.
1. Remove the filler panel from one of the empty hot-swap bays.
Note: If you are installing a half-high hard disk drive, you will need to remove
two adjacent filler panels. The two filler panels should be from either the top pair of bays, the middle pair of bays, or the bottom pair of bays.
2. Install the hard disk drive in the hot-swap bay.
3. If you installed a half-high hard disk drive, install a slim filler in the gap above the drive. The slim filler is stored on the empty tray of the filler panel you removed.
4. Check the LEDs on the hard disk drives to verify that the hard disk drives are operating properly.
Note: If your server has a Redundant Array of Independent Disks (RAID) adapter
installed, refer to the information provided with the RAID adapt e r for information about addin g a d rive.
Slim filler
Filler panel
Hard disk drive
Drive tray
Drive tray handle (in open position)
10 IBM® Netfinity® 5100 Installation Guide
Installing a microprocessor
Installing a microprocessor
Installing a microprocessor
Your server comes with one microprocessor installed in the microprocessor connector (U17) that is closest to the power supply. This is the startup (boot) microprocessor. A microprocessor installed in connector U3 is microprocessor 2. If more than one microprocessor is installed, the microprocessor installed in microprocessor connector U3 is the startup processor and the microprocessor installed in U17 is the application processor.
Attention: To avoid damage and ensure proper server operation when you install a new or an additional microprocessor, use microprocessors that have the same cache size and type, and the same clock speed. Microprocessor internal clock frequencies and external clock frequencies must be identical. See the ServerProven list at http://www.ibm.com/pc/netfinity for a list of microprocessors for use with your server.
Note: The illustrations in this document might differ slightly from your hardware.
To install an additional microproce ssor: Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take
precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site and use a search term of ESD: http://www.ibm.com/
1. Review the safety precautions listed in “Safety” on page v.
2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then remove the cover.
3. Remove the terminator card from the microprocessor connector.
4. Install the microprocessor.
5. Install the voltage regulator module (VRM) that is included in the microprocessor kit.
Attention: Use of other VRMs might cause your server to overheat.
6. Replace the cover.
7. Reconnect the external cables and power cords; then, turn on the server.
Microprocessor 2
Microprocessor 1
VRM
VRM connector
Switch block
Terminator card
Microprocessor 2 connector
Chapter 2. Installing Options 11
Installing a power supply
Installing a power supply
Installing a power supply
Your server com e s with one power supply, installed in bay 3. You can replace the power supply backplane with an optional backplane that will enable you to add a second power supply , which gives redundancy and will make the power supplies hot­swappable. You also can add a third power supply for additional capacity. Each power supply has two status indicators; see the following illustration for information about the status indicators and power supply bay locations.
Note: The illustrations in this document might differ slightly from your hardware.
Filler panels
To maintain proper airflow, keep filler panels in place on empty power supply bays.
Power supply bay 1
If you install an optional power supply in this bay, LED PS1 on the system board diagnostics panel refers to this power supply. See the Users Reference on the IBM Netfinity Documentation CD for the location of the PS1 LED.
Power supply bay 2
If you install an optional power supply in this bay, LED PS2 on the system board diagnostics panel refers to this power supply. See the Users Reference on the IBM Netfinity Documentation CD for the location of the PS2 LED.
Power supply 3
Your server com e s with this power supply installed in this bay. LED PS3 o n the system board diagnostics panel refers to this power supply. See the Users Reference on the IBM Netfinity Documentation CD for the location of the PS3 LED.
DC power LED
AC power LED
Pow er supply bay 1
Pow er supply bay 2
Pow er supply 3
Filler panels
12 IBM® Netfinity® 5100 Installation Guide
Installing a power supply
AC power LED
This green light provides status information about the power supply. During normal operation, both the AC power LED and the DC power LED are on. See the "Solving problems" section of the Users Reference on the IBM Netfinity Documentation CD for more informatio n.
DC power LED
This green light provides status information about the power supply. During normal operation, both the AC power LED and the DC power LED are on. See the "Solving problems" section of the Users Reference on the IBM Netfinity Documentation CD for more informatio n.
Statement 8
CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
Chapter 2. Installing Options 13
Installing a power supply
Adding a power supply
Your server comes with one power supply. You can replace the power supply backplane with an optional backplane that will enable you to add a second power supply, which gives redundancy and will make the power supplies hot-swappable. You ca n also add a third power supply for additional capacity. After you install a power supply , verify that the power-supply status indicators (AC Power light and DC Power light) are lit, indicating that the power supply is operating properly.
Notes:
1. You do not need to turn off the power to the server to install hot-swap power supplies.
2. The illustrations in this document might differ slightly from your hardware.
To install a hot-swap power supp ly:
1. Make sure the server has the power supply backplane option installed.
2. Remove the filler panel. Note: During normal operation, each power-supply bay must have either a
power supply or a filler panel installed for proper cooling.
3. Install the power supply in the bay.
4. Plug the power cord for the new power supply into the power cord connector.
5. Route the power cord through the cable-restraint bracket.
6. Plug the power cord into a properly grounded electrical outlet.
7. Verify that the DC Power light and AC Power light on the power supply are lit, indicating that the power supply is operatin g correctly.
Filler panel
Power supply
Power supply handle (in open position)
Cable-restraint bracket
Power supply backplane option
14 IBM® Netfinity® 5100 Installation Guide
Cabling the server
Cabling the server
Cabling the server
When you cable the server, be sure to route the power, mouse, and keyboard cables through the cable-restraint bracket on the rear of the server.
Note: The illustrations in this document might differ slightly from your hardware. Cabling the rear of the server
Note: The Management connector is dedicated for use by the Advanced System
Management processor.
Additionally, for rack models, be sure to route all the cables through the cable­management assembly on the rack (see the following illustration).
Serial A Serial B
Mouse
Keyboard
Ethernet
USB 1
USB 2
Video
Management
Parallel
Advanced System Management Interconnect knockout
Cable-restraint bracket
Chapter 2. Installing Options 15
Cabling the server
Routing cables through cable-management assembly
Cable straps
16 IBM® Netfinity® 5100 Installation Guide
Cabling the server
© Copyright IBM Corp. 2000 17
Chapter 3. Starting the server
Starting the server
After you plug the power cord of your server into the power supply and an electrical outlet, the server can start in several ways:
You can press the P ower control button on the front of the server to start the server.
Note: After you plug the power cord of your server into an electrical outlet,
wait approximately 20 seconds bef ore pressing the Power control button. During this time, the system-management processor is initializing and the Power Control button does not respond.
If the server is turned on, a power failure occurs, and unattended-start mode is enabled in the Configuration/Setup utilit y program, the server wi ll start automatically when power is restored.
If AC power is present, the server is off, and the wake-up feature is enabled in the Configuration/Setup utility program , the wake-up feature will turn on the server at the set time.
If AC power is present, the server is off, and ring signal detect is enabled in the Configuration/Setup utility program, you can turn on the server by tele phone input.
The Netfinity Advanced System Management Processor also can turn on the server.
Statement 5
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. T o remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
1
2
18 IBM® Netfinity® 5100 Installation Guide
Starting the server
You can turn off the server as follows:
You can press the P ow er control button on the front of the server. This starts an orderly shutdown of the operating system, if this feature is supported by your operating system, and places the server in standby mode.
Note: After turning off the server, wait at least 5 seconds before you press the
Power control button to power the server on again.
You can press and hold the Power control button for more than 4 seconds to cause an immediate shutdown of the server and place the server in standby mode. You can use this feature if the operating system ceases to function.
You can disconnect the server power cords from the electrical outlets to shut off all power to the server.
Note: Wait about 15 seconds after disconnecting the power cords for your
system to stop running. Watch for the Power-on light on the operator information panel to stop blink ing.
Chapter 3. Starting the server 19
Starting the server
Controls and indicators
The following illustrations show the controls and indicators on the front of the server.
Tower model
Rack model
Hard disk drive activity light (green)
Hard disk drive status light (amber)
Reset
button
Power
control
button
Power control
button shield
(if installed)
Cover
release
latch
Serial
number
Operator information panel
Hard disk drive activity light (green)
Hard disk drive status light (amber)
Reset button
Power control
button
Cover release latch
Operator information panel
Power control
button shield
(if installed)
Serial number
20 IBM® Netfinity® 5100 Installation Guide
Starting the server
Power control button: Press this button to manually turn the server on or off. Power control button shield: You can install this circular disk over the power control
button to prevent accidental manual power-off. This disk is provided with your server.
Reset button: Press this button to reset the server and run the power-on self-test (POST).
Operator information panel: The lights on this panel give status information for your server.
Cover release latch: Slide this lever to release the cover. Serial number: This number uniquely identifies your server. Hard disk drive status light: Each of the hot-swap drives has a hard disk drive
status light. When this amber light is on continuously, the drive has failed. Hard disk drive activity light: Each of the hot-swap drives has a hard disk drive
activity light. When this green light is flashing, the controller is accessing the drive. If a ServeRAID adapter is installed and this light flashes slowly (one flash per second),
the drive is being rebuilt. When the light flashes rapidly (three flashes per second), the controller is identifying the drive.
Operator information panel
The following illustration shows the location of the status lights on the operator information panel on the front of the server (see Controls and indicators on page
19).
Power-on light
This green LED lights when system power is present in the server. When this light flashes, the server is in standby mode (the system power supply is turned off and AC current is present). If this light is not on, the power cord is not connected, the power supply has failed, or this LED has fail ed.
POST complete light
This green LED lights when the server completes the power-on self-test (POST) without any errors.
SCSI hard disk drive in-use light
This green LED lights when there is activity on a hard disk drive.
OK
100 MB
LINK
OK
TX
RX
Power-on light
POST complete light
SCSI hard disk drive in-use light
Information light
System error light
Ethernet speed light
Ethernet link status light
Ethernet transmit/ receive activity light
Chapter 3. Starting the server 21
Starting the server
Information light
This amber LED lights when the information log contains information about certain conditions in your server that might affect performance. For example, the light will be on if your server has multiple power supplies and does not have redundant power. An LED on the diagnostic panel on the system board will also be on.
System error light
This amber LED lights when a system error occurs. An LED on the diagnostic panel on the system board will also be on to further isolate the error. Refer to the "Problem solving" section of the Users Referenc e on the IBM Netfinity Documentation CD for detailed information on using the diagnostic panel (light path diagnostics).
Ethernet speed light
This green LED lights when the Ethernet LAN speed is 100 Mbps.
Ethernet link status light
This green LED lights when there is an active connection on the Ethernet port.
Ethernet transmit/receive activ it y light
This green LED lights when there is transmit or receive activity to or from the server.
22 IBM® Netfinity® 5100 Installation Guide
Starting the server
© Copyright IBM Corp. 2000 23
Chapter 4. Configuring your server
The ServerGuide CDs provide software setup tools and installation tools that are specifically designed for your IBM Netfinity server. Use these CDs during the initial installation of your server to configure basic hardware features and to simplify your network operating system installation. (See Using the ServerGuide CDs for more information . ) T h e Se r ve r G u ide CDs also cont ai n a c o ll e c t i on of application programs , which you can install after your server is up and runn ing.
In addition to the ServerGuide CDs, you can use the following configuration programs to customize your server hardware:
Configuration/Setup Utility
The Configuration/Setup Utility program is part of the basic input/output system (BIOS) code that comes with your server. You can use this program to configure serial and parallel port assignments, change interrupt request (IRQ) settings, change the drive startup sequence, set the date and time, and set passwords.
SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices that are attached to the integrated SCSI controller. Use this program to change default values, resolve configuration conflicts, and perfor m a low-level format on a SCSI hard disk drive.
ServeRAID programs
If you have a ServeRAID adapter installed in your server, you must use the ServeRAID configuration program to define and configure your disk-array subsystem before you install your operating system.
Attention: Refer to the Users Re f erence on the IBM Netfinity Documentation CD for detailed instructions for using the configuration programs and ServerGuide CDs.
Using the ServerGuide CDs
The ServerGuide CDs provide state-of-the-art programs to detect the server model and hardware options that are installed, configure Netfinity server hardware, provide device drivers, and install your network operating system (NOS).
Note: If the ServerGuide CD does not start, see “ServerGuide startup problems on
page 28.
1. Insert the Netfinity Setup and Installation CD, and restart the server.
2. Follow the instructions on the screens to: a. Select your language.
b. Select your keyboard layout and country.
c. View the Overview to learn about ServerGuide features.
d. View the README file to review installation tips about your NOS and
adapter.
e. Start the setup and hardware configuration programs.
f. Start the NOS installation. You will need your copy of the NOS CD.
Note: For information on the supported NOS versions, refer to the Netfinity
Setup and Installation CD label.
24 IBM® Netfinity® 5100 Installation Guide
After installing th e N OS
Be sure to take advantage of the followin g ad ditional software that is included with the ServerGuide package:
Operating System Updates CDs include selected NOS updates that are provided by NOS software developers.
Netfinity Applications CDs include powerful applications that are ready to install; their use requires no software keys.
Note: See the CD labels for a current list of updates and applications or start
the Netfinity Applications and view the online overview.
Netfinity systems management solutions
Your IBM Netfinity server includes the Advanced System Management Processor. This systems management subsystem monitors your Netfinity server and notifies you when problems occur. It performs automated actions if specified thresholds are reached and enables you to resolve system problems remotely (using a serial or Advanced System Management Interconnect connection), even if the server is powered down or the operating system has locked up.
Your se rver comes with the following Netfinity systems management software products: IBM Netfinity Manager™ progr a m a nd Client Services for Netfinity Manager version 5.2.
Some versions of the ServerGuide package contain the IBM Netfinity Manager software. For information about how to install applica tions that are included in the ServerGuide package, see the ServerGuide information.
IBM Netfinity Manager is a comprehensiv e se t of hardware management utilities. These utilities enable you to manage industry-standard, Intel-processor-based, server, desktop, workstation, and notebook systems over network operating systems from Microsoft, SCO, Novell, and IBM. These utilities support multiple protocols, including TCP/IP, IPX, NetBIOS, SNA, SLIP, and HTTP. This robust set of systems management software tools delivers comprehensive loc al and remote system control over the entire life cycle of the system.
© Copyright IBM Corp. 2000 25
Chapter 5. Solving problems
Solving problems
This section provides basic troubleshooting information to help you resolve some common problems that might occur while setting up yo ur server.
If you cannot locate and correct the problem using the information in this section, refer to the " Solving problems" section in the Users Reference on the IBM Netfinity Documentation CD and the "Support for Netfinity Servers" flowchart in the front of this booklet for additional information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related problems:
Beep codes and error messages
The power-on self-test (POST) generates beep codes to indicate successful test completion or the detection of a problem.
One beep indicates successful completion of POST.More than one beep indicates that POST detected a problem. Error
messages also appear during startup if POST detects a hardware­configuration problem.
See POST beep code descriptions and POST error messages on page 26 for more information.
Troubleshooting chart
This chart lists problem symptoms, along with suggested steps to correct the problems. See the Troubleshooti ng c hart on page 29 for more information.
Event/error l ogs
The POST Error Log contains the three most recent error codes and messages that the system generated during POST. The System Event/Error Log contains all error messages issued during POST and all system status messages from the Netfinity Advanced System Management Processor.
To view th e contents of the error logs, start the Configuration/Setup Utility program; then, select Event/Error Logs from the main menu.
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. These programs are the primary method of testing the major components of your server.
Note: Refer to the "Solving Problems" section in the Users Reference on the IBM
Netfinity Documentation CD for more detailed information about the
diagnostic programs.
POST beep code descriptions
POST emits one beep to signal successful completion. If POST detects a problem during startup, other beep codes might occur. You can use the following beep code descriptions to help identify and resolve problems that are detected during startup.
26 IBM® Netfinity® 5100 Installation Guide
Solving prob lems
Note: Refer to the "Solving Problems" section in the Users Reference on the IBM
Netfinity Documentation CD for more detailed information about the POST beep codes.
POST error messages
The following table provides an abbreviated list of the error messages that might appear during POST.
Note: Refer to the "Solving Problems" section in the Users Reference on the IBM
Netfinity Documentation CD for more detailed information about POS T error
messages.
Beep code Descriptions of the POST beep codes
No beep Call for service. Continuous If no video appears, the startup microprocessor failed. Verify that the startup
microprocessor is installed correctly. If it is, replace the startup microprocessor. If the problem persists, call for service.
One short POST completed successfully. One beep also occurs after POST if you enter an incorrect
password. Tw o short Follow the instructions that appear on the screen. Three short POST detected a system memory error. Verify that the memory is installed correctly. If it
is, replace the failing memory module. Repeating
short
The system board might contain a failing component.
1. Verify that the keyboard and pointing devices are connected properly.
2. Ensure that nothing is resting on the keyboard.
3. Disconnect the pointing device; then, restart the server. If the problem goes away, replace the pointing device. If the problem remains, call for service.
One long and one short
If the video controller on the system board is being used, call for service. If you installed an optional video adapter, replace the failing adapter
One long and two short
A video I/O adapter ROM is not readable, or the vide o subsystem is defective. If you installed an optional video adapter, replace the failing adapter. If the problem remains, call for service.
One long and three short
The system-board video subsystem has not detected a monitor connection to the server. Ensure that the monitor is connected to the server. If the problem persists, replace the monitor.
Two long and two short
POST does not support the optional video adapter. Replace the optional video adapter with one that is supported by the server or use the integrated video controller.
All other beep codes
1. Verify that the system memory modules are installed correctly.
2. Tun off the server; then, restart the server. If the problem remains, call for service.
Table 2. POST beep code descriptions
Chapter 5. Solving problems 27
Solving prob lems
POST message Failing device or problem
found
Suggested action
129 L1 cache of a microprocessor Check the installation of your microprocessors. 162 Change in device configuration Verify that your optional devices are turned on and
installed correctly. 163 Time of day has not been set Set the correct date and time. 164 Change in memory
configuration
Verify that your memory is installed properly; then,
restart the server and run the Configuration/Setup
Utility program. 201 Change in memory
configuration
V erify that your memory is fully seated and installed
properly. 229 L2 cache of a microprocessor Check the installation of your microprocessors. 289 Failing DIMM was disabled Verify that your memory is correct for your server
and that it is installed properly. 301
303
Keyboard and keyboard controller
Ensure that the keyboard cable is connected and
nothing is resting on the keyboard keys.
962 Parallel port configuration error Start the Configuration/Setup program and verif y
that the parallel-port setting is correct. 11xx Serial port error Verify that the serial cable is connected correctly. 1162 Serial port configuration conflict Start the Configuration/Setup program and ensure
that the IRQ and I/O port assignments needed by
the serial port are available. 1601 BIOS update needed Download and install the latest system BIOS level. 1800 PCI adapter hardware interrupt Start the Configuration/Setup program and verify
that the interrupt resource settings are correct. 2400
2462
Video controller and memory Verify that the monitor is connected correctly.
00019xxx Processor x is not functioning or
failed the built-in test
Verify that processor x is installed correctly. If the
problem remains, replace processor x. 00180xxx A PCI adapter requested a
resource that is not available
Start the Configuration/Setup program and ensure
that the resources needed by the PCI adapter are
available. 012980xx
012981xx
Data for processor x Download and install the latest system B IOS level.
01298200 Microprocessor speed mismatch Install microprocessors with identical speeds. I9990305 POST could not find an
operating system.
Install your operating system.
Table 3. Abbreviated list of POST error messages
28 IBM® Netfinity® 5100 Installation Guide
Solving prob lems
ServerGuide startup problems
Look for the symptom in the left column of the ch art. Probable solutions to the problem are in the right column.
Setup Suggested action
Netfinity Setup and Installation CD won't start.
Be sure the system is a supported Netfini ty se rve r with a startable (bootable) CD-ROM drive.
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence.
If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary drive. Start the CD from the primary drive.
ServeRAID program cannot view all installed drives - or ­cannot install NOS.
Be sure there are no duplicate SCSI IDs or IRQ assignments.
Be sure that the hard disk drive is connected properly.
The Operating
System Installation
program continuously loops.
Free up more space on the hard disk drive.
ServerGuide won't start your NOS CD.
Be sure the NOS CD you have is supported by ServerGuide. See the Netfinity Setup and Installation CD label for a list of NOS versions supported.
Can't install NOS
- option is grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system partition is not present. Run the setup and configuration program.
TechConnect
CD
Suggested action
Can't start TechConnect CD.
Be sure you're starting the CD on a system with Microsoft Windows installed.
Can't view publications from TechConnect CD, or text is unreadable.
Be sure you have the Adobe reader installed (available from the TechConnect CD ).
Diskette Factory
CD
Suggested action
Get "time out" or "Unknown host" errors
Be sure you have access to the Int ernet thro ugh FTP directly.
Chapter 5. Solving problems 29
Solving prob lems
Troubleshooting chart
Notes:
1. See the "Solving Problems" section in the Users Reference on the IBM Netfinity Documentation CD for more detailed troubleshooting charts.
2. If you cannot find the problem in the troubleshooting charts, run the diagnostic programs. If you have run the diagnostic test programs, or if running the tests does not reveal the problem, call for service.
Monitor Suggested action
Testing Some IBM monitors have their own self-tests. If you s uspect a problem
with your monitor, refer to the information that comes with the monitor for adjusting and testing instructions.
If you still cannot find the problem, call for service.
The screen is blank. Verify that:
1. The server power cord is plugged into the server and a working electrical outlet.
2. The monitor cables are connected properly.
3. The monitor is turned on and the Brightness and Contrast controls are adjusted correctly.
If the items above are correct and the screen remains blank, call for service. Only the cursor appears. Call for service. The monitor works when
you turn on the server, but goes blank when you start some application programs.
Verify that:
1. The primary monitor cable is connected to the video port.
2. Yo u installed the necessary device drivers for the applications.
If the items above are correct and the screen remains blank, call for service. Wavy, unreadable, rolling,
distorted screen, or screen jitter.
If the monitor self-tests show the monitor is OK, consider the location of the
monitor. Magnetic fields around other devices (such as transformers,
appliances, fluorescent lights, and other monitors) can cause screen jitter or
wavy, unreadable, rolling, or distorted screen images. If this happens, turn
off the monitor. (Moving a color monitor while it is turned on might cause
screen discoloration.) Then move the device and the monitor at least 305
mm (12 in.) apart. Turn on the monitor.
Notes:
1. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.).
2. Non-IBM monitor cables might cause unpredictable problems.
3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, see your IBM reseller or IBM marketing representative.
If the problem remains, call for service.
30 IBM® Netfinity® 5100 Installation Guide
Solving prob lems
Wrong characters appear on the screen.
If the wrong language is displayed, update the BIOS with the correct language.
If the problem remains, call for service.
Power problems Suggested action
The server does not power on.
Verify that:
1. The power cables are properly connected to the server.
2. The electrical outlet functions properly.
3. The type of memory that is installed is correct.
4. If you just installed an option, remove it, and restart the server. If the server now powers on, you might have installed more options than the power supply supports.
5. The LEDs on the power supply are on.
If the problem remains, call for service.
Microprocessor problems Suggested action
The server emits a continuous tone during POST.
The startup (boot) microprocessor is not working properly. Verify that the startup microprocessor is seated properly. If it is, replace the
startup microprocessor. If the problem remains, call for service.
Memory problems Suggested action
The amount of memory displayed is less than the amount of memory installed.
Verify that:
1. The memory modules are seated properly.
2. You have installed the correct type of memory.
3. If you changed the memory, you updated the memory configuration with the Configuration/Setup Utility program.
4. All banks of memory on the DIMMs are enabled. The server might have automatically disabled a DIMM bank when it detected a problem or a DIMM bank could have been manually d isabled.
If the above items are correct, run the memory diagnostic program. The system might have detected a bad memory module and automatically reallocated memory to enable you to continue to operate. If the memory tests fail, call for service or replace the failing DIMM.
Chapter 5. Solving problems 31
Solving prob lems
Option problems Suggested action
An IBM option that was just installed does not work.
Verify that:
1. The option is designed for the server. Refer to the "Support for Netfinity Servers" flowchart for information about obtaining ServerProven compatibility information from the World Wide Web.
2. You followed the ins tallat ion instructions that came with the option.
3. The option is installed correctly.
4. You have not loosened any other installed options or cables.
5. Y ou updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration.
If the problem remains, call for service.
Expansion enclosure
problems
Suggested action
The SCSI expansion enclosure used to work, but does not work now.
Verify that:
1. The cables for all external SCSI options are connected correctly.
2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly.
3. Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the server.
For more information, see your SCSI and expansion enclosure documentation.
Service processor problems Suggested action
Netfinity Service Processor Manager reports a general monitor failure
Disconnect the server from all electrical so urces, wait for 30 seconds, reconnect the server to the electrical sources, and restart the server.
If a problem remains, call for service.
32 IBM® Netfinity® 5100 Installation Guide
Solving prob lems
© Copyright IBM Corp. 2000 33
Appendix A. Product warranties and notices
This chapter contains warranty and emission notices. It also contains trademarks and general-information notices.
Warranty Statements
The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country. Part 2 is the same for all countries. Be sure to read both the Part 1 that applies to your country and Part 2.
United States, Puerto Rico, and Canada (Z125-4753-05 11/97)
(Part 1 - General Terms)
Worldwide except Canada, Puerto Rico, Turkey, and United States (Z125-5697­01 11/97)
(“Part 1 - General Terms, on page 36 )
Worldwide Country-Unique Terms (“Part 2 - Worldwide Country-Unique Terms on page 38)
IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General Terms)
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 ­Country-unique Terms. The terms of Part 2 may replace or modify those of Part
1.The warranties provided by IBM in this Statement of Limited Warranty apply only
to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term "Machine" does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specif ies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of W arranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.
Machine - Netfinity 5100 Warranty Period* - Three Years
*Contact your place of purchase for warranty service information. Some IBM Machines are eligible for On-site warranty service depending on the country where service is performed.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.
34 IBM® Netfinity® 5100 Installation Guide
During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may not be new, but will be in good working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISD IC TION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine. Unless specified otherwise, IBM provides non-IBM machines WITHOUT
WARRANTIES OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone with "how-to" questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIN D.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are gen uine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.
Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or
Appendix A. Product warranties and notices 35
upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;
2. obtain authorization from the owner to have IBM or yo ur reseller service a Machine that yo u do not ow n; and
3. where applicable, before service is provided
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides,
b. secure all programs, data, and funds contained in a Machine,
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations, and
d. inform IBM or your reseller of changes in a Machine's location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a M achine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.
Production Status
Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may h ave been previously in stalled. Regardless of the Machine's production status, IBM's appropriate warranty terms apply.
Limitation of Liability
Circumstances may arise where, because of a default on IBM's part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and tangible personal property; and
2. the amount of any other actual direct damages, up to the greater of U.S. $100,000 (or equivalent in local currency) or the charges (if recurring, 12 months' charges apply) for the Machine that is the subject of the claim.
This limit also applies to IBM's suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY.
36 IBM® Netfinity® 5100 Installation Guide
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR L IMITAT ION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 – General Terms)
This Statement of Warranty includes Part 1 - General Terms and Part 2 - Country­unique Terms. The terms of Part 2 may replace or modify those of Part 1. The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term "Machine" does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.
Machine - Netfinity 5100 Warranty Period* - Three Years
*Contact your place of purchase for warranty service information. Some IBM Machines are eligible for On-site warranty service depending on the country where service is performed.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.
During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may not be new, but will be in good working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
Appendix A. Product warranties and notices 37
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISD IC TION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine. Unless specified otherwise, IBM provides non-IBM machines WITHOUT
WARRANTIES OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone with "how-to" questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIN D.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. You may be required to present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are gen uine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.
Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;
2. obtain authorization from the owner to have IBM or yo ur reseller service a Machine that yo u do not ow n; and
3. where applicable, before service is provided
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides,
b. secure all programs, data, and funds contained in a Machine,
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations, and
d. inform IBM or your reseller of changes in a Machine's location.
38 IBM® Netfinity® 5100 Installation Guide
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a M achine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.
Production Status
Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may h ave been previously in stalled. Regardless of the Machine's production status, IBM's appropriate warranty terms apply.
Limitation of Liability
Circumstances may arise where, because of a default on IBM's part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and tangible personal property; and
2. the amount of any other actual direct damages, up to the greater of U.S. $100,000 (or equivalent in local currency) or the charges (if recurring, 12 months' charges apply) for the Machine that is the subject of the claim.
This limit also applies to IBM's suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR L IMITAT ION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Part 2 - Worldwide Country-Unique Terms
ASIA PACIFIC AUSTRALIA: The IBM Warranty for Machine s : The following paragraph is added
to this Section: The warranties specified in this Section are in addition to an y rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation.
Extent of Warranty: The following replaces the first and second sentences of this Section: The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, operation in other than the Specified Operating Environment, i mproper maintenance by you, or failure caused by a product for which IBM is not responsible.
Appendix A. Product warranties and notices 39
Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the T r ade Practices Act 1974, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.
PEOPLE'S REPUBLIC OF CHINA: Governing Law: The following is added to this Statement: The laws of the State of New York govern this Statement.
INDIA: Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM's negligence;
2. as to any other actual damage arising in a ny situation involving nonperforma nce by IBM pursuant to, or in any way related to the subject of this Statement of Warra nty, IBM's liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.
NEW ZEALAND: The IBM Warranty for Machines: The following paragraph is added to this Section: The warranties specified in this Section are in addition to an y rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
Limitation of Liability: The following is added to this Section: Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.
EUROPE, MIDDLE EAST, AFRICA (EMEA) The following terms apply to all EMEA countries.
The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller. If you purchased this Machine from IBM, the terms and conditions of the applicable IBM agreement prevail over this warranty statement.
Warranty Service
If you purchased an IBM Machine in Austria, Belgi um, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchased an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria , Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty servi c e for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
The applicable laws, Country-unique terms and competent court for this Statement are those of the country in which the warranty service is being provided. However,
40 IBM® Netfinity® 5100 Installation Guide
the laws of Austria govern this Statement if th e warranty service is provided in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Federal Republic of Yugoslavia, Georgia, Hungary, Kazakhstan, Kirghizia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Ro mania, Russia, Slovak Republic, Slovenia, and Ukraine.
The following terms apply to the country specified: EGYPT: Limitation of Liability: The following replaces item 2 in this Section:
2. as to any other actual direct damages, IBM's liability will be limited to the total amount you paid for the Machine that is the subject of the clai m.
Applicability of suppliers and resellers (unchanged). FRANCE: Limitation of Liability: The following replaces the second sentence of the
first paragraph of this Section: In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
GERMANY: The IBM Warranty for Machines: The following replaces the first sentence of the first paragraph of this Section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine's conformity to its Specifications.
The following paragraphs are added to this Section: The minimum warranty period for Machines is six months.
In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by th e reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
Extent of Warranty: The second paragraph does not apply. Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM's expense.
Production Status: The following paragraph replaces this Section: Each Machine is newly manufactured. It may incorporate in addition to new parts, re­used parts as well.
Limitation of Liability: The following is added to this Section: The limitations and exclusions specified in the Statement of W arranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.
In item 2, replace "U.S. $100,000" with "1.000.000 DEM." The following sentence is added to the end of the first paragraph of item 2:
IBM's liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.
IRELAND: Extent of Warranty: The following is added to this Section: Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods A ct 18 93 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by IBM's negligence; and 2. the amount of any other actual direct damages , up to the
Appendix A. Product warranties and notices 41
greater of Irish Pounds 75,000 or 125 percent of the charges (if recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged). The following paragraph is added at the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.
ITALY: Limitation of Liability: The following replaces the second sentence in the first paragraph: In each such instance unless otherwise provided by mandato ry law, IBM is liable for no more than: (item 1 unchanged) 2)as to any other actual damage arising in all situations involving non-perform ance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM's liability, will be limited to the total amount you paid for the Machine that is the subject of the cla im.
Applicability of suppliers and resellers (unchanged). The following replaces the second paragraph of this Section:
Unless otherwise provided by mandatory law , IBM and your reseller are not liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND: Limitation of Liability: The following is added to this Section:
IBM's entire liability to you for actual da mages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM.
TURKIYE: Production Status: The following replaces this Section: IBM fulfills customer orders for IBM Machines as newly manufactured in accordance with IBM's production standards.
UNITED KINGDOM: Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by IBM's negligence; 2. the amount of any other actual direct damages or los s, up to the greater of Pounds Sterling 150,000 or 125 percent of the charges (if recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.
The following item is added to th is paragraph:
3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages.
NORTH AMERICA CANADA: Warranty Service: The following is added to this section:
To obtain warranty service from IBM, call 1-800-565-3344. UNITED STATES OF AMERICA: Warranty Service: The following is added to this
section: To obtain warranty service from IBM, call 1-800-772-2227.
42 IBM® Netfinity® 5100 Installation Guide
Notices
References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBMs valid intellectual property or other legally protectable rights, any functionally equivalent product, program, or service may be used instead of the IBM product, program, or service. The evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the responsibility of the user.
IBM may have patents or pending patent applica tions covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.
This section contains trademarks, electronic emission notices, and other important information.
Any refer enc es in th is pub lica tion to non-IB M Web sites ar e pro vide d for co nvenie nce only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those We b sites is at your ow n risk.
Edition Notice
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow di sclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the informati on herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America and the United Kingdom . It is possible that this publication may contain reference to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM in tends to announce such IBM products, programming, or services in your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative. No part of this publication may be reproduced or distributed in any form or by any means with out prior permission in writing from the International Business Machines Corporation.
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION,
2000. All rights reserved.
Appendix A. Product warranties and notices 43
Note to U.S. Government Users Documentation related to restricted rights Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Year 2000 readiness and instructions
This is a Year 2000 Readin ess Disclosure. A product is Year 2000 Ready if the product, when used in accordance with its
associated documentation, is capable of correctly processing, providing and/or receiving date data within and between the 20th and 21st centuries, provided all other products (for example, software, hardware, and firmware) used with the product properly exchange date data with it.
This IBM PC hardware product has been designed to process four-digit date information correctly within and between the 20th and 21st centuries. If your IBM computer is on when the century changes, you should turn it off and then back on again once, or restart the operating system, to ensure that the internal clock resets itself for the new century.
This IBM PC product cannot prevent errors that might occur if software you use or exchange data with is not ready for the Year 2000. IBM software that comes with this product is Yea r 2000 Ready. However, software from other companies might com e with this IBM PC product. IBM cannot take responsibility for the readiness of that software. You should contact the software developers directly if you wish to verify readiness, understand limitations, or look for any software updates.
To learn mo re about IBM PC products and the Year 2000, visit our Web site at http://www.ibm.com/pc/year2000. The information and tools there can help you with your Year 2000 transition plan, especially if you ha ve multiple IBM PCs. IBM encourages you to check periodically for upd ated information.
Trademarks
The following terms are trademarks of the IBM Corporation in the United States or other countries or both:
Alert on LAN OS/2 Warp Aptiva PC Server Chipkill PC 300 DB2 Predictive Failure Analysis EtherJet ServeRAID HelpCenter ServerGuide HelpWare ServerProven IBM SurePath IntelliStation TechConnect Netfinity ThinkPad Netfinity Advanced System Management Update Connector Netfinity Manager ValuePoint OS/2 Wake on LAN
44 IBM® Netfinity® 5100 Installation Guide
Lotus and Domino are trademarks of Lotus Development Corporation in the United States, other countries, or both.
Tivoli and NetView are trademarks of Tivoli Systems Inc. in the United States, other countries, or both.
Intel, MMX, LANDesk, Pentium, Pentium II Xeon, and Pentium III Xeon are trademarks or registered trademarks of Intel Corporation in the United States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation.
UNIX is a registered trademark in the United States and other countries and is licensed exclusively through The Open Group.
Java and all Java-based trademarks and lo gos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance.
When referring to hard disk drive capacity, MB stands for 1000000 bytes and GB stands for 100000 0000 bytes. Total user-accessible capacity may vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM.
Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for th e non-IBM pro ducts is provided by the third party, not IBM.
Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC) Statement
Federal Communications Commission (FCC) Class A Statement
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to caus e harm ful interference, in which case the user will be required to correct the interference at his own expense.
Appendix A. Product warranties and notices 45
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipmen t. Un authorized changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Industry Canada Class A emission compliance statement
Canadian Department of Communications Compliance Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled Digital A pparatus, ICES-003 of the Department of Communications.
Avis de conformité aux normes du ministère des Communications du Canada
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouiller: Appareils Numériques, NMB-003 édictée par le minis tre des Communications.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.
European community directive conformance statement
This product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of the laws of the Member States r elating to electro-magnetic compatibility.
Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
46 IBM® Netfinity® 5100 Installation Guide
Taiwan electrical emission statement
Japanese Voluntary Control Council for Interference (VCCI) statement
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. T o avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA­certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that country or region.
Appendix A. Product warranties and notices 47
IBM power cord part
number
Used in these countries and regions
13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay,
Uruguay, Western Samoa
13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina
Faso, Burundi, Cameroon, Central African Rep., Chad, Czech Republic, Egypt, Finland, France, French Guiana, Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon, Luxembourg, Macau, Malagasy, Mali, Martinique, Mauritan ia, Mauritius, Monaco, Morocco, Mozambi que, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal, Romani a, Senegal, Slovakia, Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe 13F9997 Denmark 14F0015 Bangladesh, Burma, Pakistan, South Africa, Sri Lanka 14F0033 Antigua, Bah r ain, Brunei, Channel Islands, Cyprus, Dubai, Fiji, Gh ana, Hong
Kong, India, Iraq, Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal,
Nigeria, Polynesia, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, United
Kingdom, Yemen, Zambia 14F0051 Liechtenstein, Switzerland 14F0069 Chile, Ethiopia , Italy, Libya, Somalia 14F0087 Israel 1838574 Thailand 62X1045 Bahamas, Barbados, Be rmuda, Bo livi a, Bra zil, Can ada, Ca yman Islan ds, Colombi a,
Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti,
Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles,
Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad
(West Indies), United States of America, Venezuela
48 IBM® Netfinity® 5100 Installation Guide
© Copyright IBM Corp. 2000 49
Index A
acoustical no ise emmisions 2 adapter
considerations 6 installing 6 PCI 5 PCI bus, which 6 RAID 9
C
cable-management arm 15 cabling
external 14 rack model 15 RAID adapter 7 routing on ba ck 14
CD-ROM drive 2 Class A electronic emission notice
44
colors, meaning of 4 components
color 4 location of 4 major 4
configuration changes, memory 8 Configuration/Setup Utility pro-
gram 23 configuring your server 23 connectors, external 14 controls and indicators 19
D
DIMM See memory module diskette drive 2 documentation CD 1
E
electrical input 2 electronic emission Class A notice
44
environment
air temperature 2
humidity 2 expansion bays 2 expansion s lots 2
location 5
type 5
F
FCC Class A notice 44 features 2
H
heat output 2 hot-swap drive
installing 9
specifications 9
I
I/O ports 14 important notes 44 information panel See operator in-
formation panel
installing options 5
L
LEDs
back of server 11 diagnostic panel 21 front of server 19 hard disk drive 9 power supply 12
lights See LEDs logs
error 25 event 25
M
major components 4 memory
configur ation chang es 8 specifications 2
memory module
installing 8 order of installation 8 specifications 2 supported 8 suppported 8
microprocessor
installing 10 specifications 2 VRM 10
N
non-hot-swap drives
installing 9
NOS See operating system notices
electronic emission, Class A 44 FCC, Class A 44 miscellaneous 44 product 44 trademarks 43
O
operating system, installing 23 operator information panel 20
P
PCI
adapters 5 bus A 6 bus B 6 expansion s lots 5
power cords 46
power supply
adding 13 installing or removing 11 specifications 2 status indicator 11, 12
problem solving 25 product
notices 44
R
RAID See adapter
S
safety information
book v electrical vii hazardous vol t age 12 laser viii lifting ix
safety requirements
electronic emission Class A no-
tice 44
FCC Class A notice 44
SCSISelect Utility program 23 ServeRAID Configuration program
23
ServerGuide CDs 23 size 2 slots See expansion slots specifications 2 starting the serve r 17 stopping the server 18 systems management 24
T
trademarks 43 troubleshooting 25, 29 turning off th e server 18 turning on the server 17
U
United States electronic emission
Class A notice 44
United States FCC Class A notice 44
V
video controller
disabling 5 specifications 2
voltage regulator module
installing 10
VRM See voltage regulator module
Y
year 2000 readiness and instructions
43
50 IBM® Netfinity® 5100 Installation Guide
IBM
Part Number: 06P4554
Printed in the United States of America on recycled paper containing 10& recovered post-consumer fiber.
SC06-P455-40
*07SC06P45540*
06P4554
0406P4554
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