Ibm NETFINITY 4000R User Manual

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IBM Netfinity 4000R

User's Handbook

IBM

IBM Netfinity 4000R

User's Handbook

Note

Before using this information and the product it supports, be sure to read the general information under Appendix C, “Product warranties and notices” on page 79.

First Edition (September 1999)

The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents

Safety information statements ............................. v

Section 1. IBM Netfinity 4000R server ............................... 1

Chapter 1. Introducing your IBM Netfinity 4000R ................ 3

Inventory list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Features at a glance ................................... 4

Model specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

What your IBM Netfinity 4000R offers ......................... 5

Reliability, availability, and serviceability features .................. 6

Upgradable BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Placement considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Controls, indicators, and connectors .......................... 9

Chapter 2. Installing the server in the rack enclosure ............ 13

What you will need ................................... 13

Preparing the server .................................. 14

Preparing the rack ................................... 15

Installing the server .................................. 18

Removing the server from the rack ......................... 21

Chapter 3. Using the setup utility ......................... 23

Chapter 4. Installing the operating system ................... 25

What you need ..................................... 25

What to do ........................................ 25

Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

General symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Power-on self-test (POST) .............................. 29

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Diagnostic utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Section 2. Netfinity Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 6. Netfinity Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Managing your IBM Netfinity server with Netfinity Manager ........... 35

Netfinity Manager documentation .......................... 36

Road map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Chapter 7. Netfinity Manager system requirements .............. 37

Chapter 8. Starting the Netfinity Manager installation program ...... 39

Chapter 9. Netfinity Manager database support ................ 45

DB2 database support ................................. 45

Lotus Notes database support ............................ 50

ODBC database support ............................... 52

 Copyright IBM Corp. 1999 iii

Chapter 10. Starting Netfinity Manager ..................... 57

Netfinity Manager Service Manager ......................... 57

Netfinity Manager service descriptions ....................... 58

Delaying Netfinity Manager startup on OS/2 systems ............... 64

Chapter 11. Getting more information about Netfinity Manager ...... 65

Chapter 12. Installation options . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Automated installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Customized installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Section 3. Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Appendix A. Help and service information ................... 73

Step 1: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Step 2: Preparing for the service call ........................ 73

Step 3: Placing the service call to IBM ....................... 73

Getting addtional help, service, and information .................. 74

Appendix B. Server records . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Appendix C. Product warranties and notices ................. 79

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

iv Netfinity 4000R User's Handbook

Safety information statements

Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança.

Před instalací tohoto produktu si přečtěte příručku bezpečnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.

Antes de instalar este producto lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten.

Contents v

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

vi Netfinity 4000R User's Handbook

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

– Do not connect or disconnect any cables or perform

installation, maintenance, or reconfiguration of this product during an electrical storm.

– Connect all power cords to a properly wired and grounded

electrical outlet.

– Connect to properly wired outlets any equipment that will be

attached to this product.

– When possible, use one hand only to connect or disconnect

signal cables.

– Never turn on any equipment when there is evidence of fire,

water, or structural damage.

– Disconnect the attached power cords, telecommunications

systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

– Connect and disconnect cables as described in the

following table when installing, moving, or opening covers on this product or attached devices.

To Connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

To Disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

Contents vii

This book contains information notices that relate to a specific topic. The Caution and Danger notices also appear in a multilingual safety booklet. Each notice is numbered for easy reference to the corresponding notices in the safety booklet. The notice definitions are as follows:

 Notes

These notices provide important tips, guidance, or advice.

 Attention

These notices indicate possible damage to programs, devices, or data. An attention notice is placed just damage could occur.

 Caution

These notices indicate situations that can be potentially hazardous to you. A caution notice is placed just procedure steps or situations.

 Danger

These notices indicate situations that are potentially lethal or extremely hazardous to you. A danger notice is placed just potentially lethal or extremely hazardous procedure steps or situations.

before

the instruction or situation in which

before

descriptions of potentially hazardous

before

descriptions of

viii Netfinity 4000R User's Handbook

Section 1. IBM Netfinity 4000R server

Chapter 1. Introducing your IBM Netfinity 4000R ................ 3

Inventory list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Features at a glance ................................... 4

Model specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

What your IBM Netfinity 4000R offers ......................... 5

Reliability, availability, and serviceability features .................. 6

Upgradable BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Placement considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Controls, indicators, and connectors .......................... 9

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 2. Installing the server in the rack enclosure ............ 13

What you will need ................................... 13

Preparing the server .................................. 14

Preparing the rack ................................... 15

Installing the server .................................. 18

Removing the server from the rack ......................... 21

Chapter 3. Using the setup utility ......................... 23

Chapter 4. Installing the operating system ................... 25

What you need ..................................... 25

What to do ........................................ 25

Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

General symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Power-on self-test (POST) .............................. 29

POST beep codes .................................. 29

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Software-generated error messages ....................... 32

Diagnostic utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

 Copyright IBM Corp. 1999 1

2 Netfinity 4000R User's Handbook

Chapter 1. Introducing your IBM Netfinity 4000R

This chapter provides an overview of the server features and components. We appreciate your decision to purchase an IBM Netfinity server. Your IBM

Netfinity 4000R is a one-U-high1 rack-mounted enterprise-class appliance for high-volume network transaction processing, such as Web site queries and displays. Your server is a preconfigured device in which it is not necessary to add hardware to attain functionality. Unpack the IBM Netfinity 4000R, mount it in a rack, install a supported operating system and your own selection of software, and the server is ready to “plug-in-and-go.” It may be used primarily as a transaction-processor reporting to another server, or as a server itself.

Your IBM Netfinity server comes with a one-year limited warranty and IBM Netfinity Server Start Up Support.

If you have access to the World Wide Web, you can obtain up-to-date information about your Netfinity server model and other IBM Netfinity server products at the following address: http://www.ibm.com/netfinity/

Inventory list

You should have the following items:

 One Netfinity 4000R server  One rack mounting kit

– Two slide-rail assemblies – One bag of screws and nut bars

 One IEC power cord  One console bus cable  One console adapter  One  The  The  The

Note: The power cord that comes with your server must be plugged into a

The contains device drivers to use with your operating system, instructive text files, and a hard disk drive diagnostic utility.

The Netfinity Manager CD that comes with your system contains the complete Netfinity Manager product.

Netfinity 4000R System Netfinity Manager Safety Information IBM Netfinity 4000R User's Handbook

properly-grounded power distribution unit (PDU).

Netfinity 4000R System

booklet

(this publication)

compact disc (CD) that comes with your system

Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a “U.” A one-U-high device is 1.75 inches tall.

 Copyright IBM Corp. 1999

Features at a glance

The following table summarizes the features of the Netfinity 4000R. Where multiple quantities are specified (1 or 2 microprocessors, for example), the actual number depends on your model of server. The model number is on the small label on the lower right front of the server, and on the label on the bottom of the server. See the model specifications on page 5.

Type

 Rack-mount only

Microprocessor

 1 or 2 Intel Pentium III

microprocessors with MMX technology

 512 KB of level-2 cache (min)

Memory

 128MB (min) up to 2GB  Four dual-inline memory-module

(DIMM) sockets

 128MB, 256 MB, or 512MB DIMMs  100 MHz, error correcting code (ECC)

registered synchronous dynamic random access memory (SDRAM)

Hard disk drives

 One or two internal SCSI hard disk

drives

 9GB

 Maximum: 36GB

SCSI controller

to 18GB each

Adaptec AHA-2940UW/B SCSI adapter

CD-ROM drive

 Standard: IDE  Slim height

Expansion slots

 Two 32-bit PCI slots

– Standard: One single-channel

UltraWide SCSI adapter in full length slot, controlling the hard disk drives

– One half-length slot

Upgradable microcode

 BIOS code upgrades (when

available) can update EEPROMs on the system board

Power supply

 150W with voltage auto-selection

(110, 120, 220, 240 Vac)

 Built-in overload protection  Automatic restart after a

momentary loss of power

Integrated functions

 Two serial ports  Two Universal Serial Bus (USB)

ports

 One IDE internal connector, supports

the system IDE CD-ROM drive

 Two full-duplex 10/100 Mbps Ethernet

controller

– Intel Ethernet 82559 controller – One 10BASE-T/100BASE-TX port

per controller (two ports total)

– Redundant Ethernet capability,

through the connection of both Ethernet ports to the same LAN

 CT 69000 video controller  2 MB video memory

Supported operating systems

 Microsoft Windows NT Server 4.0

GB equals approximately 1 000000000 bytes.

The operating system must support USB in order for you to use USB.

BIOS upgrades must be placed on a CD for use on the server. If you are unable to create a CD from the downloaded BIOS upgrade, contact the IBM Help Center to order a BIOS upgrade CD.

4 Netfinity 4000R User's Handbook

Model specifications

Model Features 11Y  Microprocessors: One 500 MHz with 100MHz front side bus

 Memory: 128MB

 Hard disk drives: One 9.1GB, 7200RPM

21Y  Microprocessors: Two 500 MHz with 100MHz front side bus

 Memory: 512MB

 Hard disk drives: Two 9.1GB, 7200RPM

22Y  Microprocessors: Two 500 MHz with 100MHz front side bus

 Memory: 1GB

 Hard disk drives: Two 9.1GB, 7200RPM

What your IBM Netfinity 4000R offers

The IBM Netfinity 4000R is designed to be cost effective, powerful, and flexible. Your server offers:

 Impressive performance using an innovative approach to SMP on models with

two Pentium III microprocessors.

 Large system memory

The memory subsystem in your server supports up to 2GB of system memory. The memory controller provides error correcting code (ECC) support for 100 MHz SDRAM memory.

 Integrated network environment support

Your Netfinity 4000R comes with two 10/100 Mbps Ethernet Controllers on the system board. Each Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps networks. The server automatically selects between 10BASE-T and 100BASE-TX. Each controller provides full-duplex (FDX) capability. Full duplex allows simultaneous transmission and reception of data on the Ethernet local area network (LAN).

 Redundant Ethernet connection

Your server provides a failover capability to a redundant Ethernet connection. If a problem occurs with the primary Ethernet connection, all Ethernet traffic associated with this primary connection is automatically switched to the redundant Ethernet connection. This switching occurs without data loss and without user intervention.

Chapter 1. Introducing your IBM Netfinity 4000R 5

Reliability, availability, and serviceability features

Three of the most important factors in server design are reliability, availability, and serviceability (RAS). These factors help to ensure the integrity of the data stored on your server; that your server is available when you want to use it; and that should a failure occur, you can possibly diagnose the failure and have it repaired with minimal inconvenience.

The following is a partial list of the built-in RAS features on the IBM Netfinity server.

 Upgradable BIOS

Upgradable BIOS

When BIOS upgrades are available, you can download a CD image from the http://www.ibm.com/pc/support Web pages. Instructions for applying the BIOS upgrade will be on the CD. If you are unable to create a CD yourself, you can order a BIOS upgrade CD from the IBM HelpCenter (1-800-772-2227 in the United States, 1-800-565-3344 in Canada).

 Power-on self-test (POST)  Customer support center 24 hours per day  Error checking and correcting (ECC) memory  Error codes and messages

 Automatic restart after power failure  Parity checking on the SCSI bus and serial ports  Monitoring and reporting the status of cooling systems through a status

indicator on the front of the server.

 Redundant Ethernet capabilities

Response time will vary, depending on the number and nature of calls received.

6 Netfinity 4000R User's Handbook

Placement considerations

Multiple servers can be interconnected to serve as a single group, or cluster. Each rack can contain multiple groups of servers.

Generally, the number of servers you can install in a rack depends on how many power distribution units (PDUs), uninterruptible power supplies (UPSs), and other devices you have installed in the rack.

Notes:

1. You must connect the power cord of each IBM Netfinity 4000R to a properly-grounded PDU. See the ServerProven list at http://www.ibm.com/pc/netfinity to locate a PDU.

2. For air flow reasons, when IBM Netfinity 4000Rs are mounted in succession in a rack, there must be no intervening spaces between the IBM Netfinity 4000Rs.

With the use of the console adapter that comes with your server, a console (monitor, mouse, and keyboard) is physically attached to the server.

Chapter 1. Introducing your IBM Netfinity 4000R 7

System specifications

Size

 Depth: 646 mm (25.4 in.) including front

bezel

 Width: 430 mm (16.9 in.), 484 mm (19.1 in)

including mounting flanges

 Height: 44 mm (1.73 in.)

Weight

 Maximum configuration (as shipped): 10.43

kg (23.0 lb)

 Maximum configuration with slide rails

attached: 11.34 kg (25.0 lb)

Environment

 Air temperature:

– System on:

- At altitude 0–914 m (3000 ft): 10° to 35°C (50° to 95°F)

- At altitude 914 m (3000 ft)–2134 m (7000 ft): 10° to 32°C (50° to 90°F)

- System off: −40° to 70°C (−40° to 158°F)

 Humidity:

– System on: 8% to 80% – System off: 8% to 80%

Heat output

 Approximate heat output in British thermal

units (Btu) per hour:

– Maximum configuration (as shipped): 306

Btu/hour (90 watts)

– Maximum configuration (theoretical)6:

545.6 Btu/hour (160 watts)

Electrical input

 Sine-wave input (50/60 Hz) is required

 Input voltage:

– Low range:

– High range:

– Input kilovolt-amperes (kVA)

Acoustical noise-emission values

 Average sound-pressure levels:

– 49 dBA idle – 50 dBA operating

 Declared (upper limit) sound power levels:

– 6.4 bels idle – 6.5 bels operating

- Minimum: 90 V ac

- Maximum: 137 V ac

- Minimum: 180 V ac

- Maximum: 265 V ac

(approximately):

- Maximum (configuration as shipped):

0.3 kVA

Under typical maximum configurations, the heat output will be substantially below the theoretical maximum.

Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

These levels were measured in controlled acoustical environments according to ISO 7779, and are reported in accordance with ISO 9296. The declared sound power levels indicate an upper limit, below which a large portion of machines operate. Sound pressure levels in your location might exceed the average 1-meter values stated because of room reflections and other nearby noise.

8 Netfinity 4000R User's Handbook

Controls, indicators, and connectors

The most commonly used controls and status indicators are on the front of your server. All connectors are on the back of your server.

Front View

1 2

Reset

000

.1/ Reset Reset button: Press this button to reset the server. You might need

to use a pen or the end of a straightened paper clip to press the button.

.2/ Power-on light: This green LED lights when you turn on your

server by pressing the Power-on switch. If this light does not come on after you have pressed the power-on switch, the power cord is not connected or the power supply has failed.

.3/

.4/

Ethernet 1: This yellow LED lights when there is transaction activity

on Ethernet port 1. Ethernet 2: This yellow LED lights when there is transaction activity

on Ethernet port 2.

.5/ Interconnect: Reserved.

.6/ Hard disk drive: Reserved.

.7/ OS Operating system: Reserved. .8/ Temperature: Reserved.

.9/ Console: Reserved.

.1ð/ Select button: Reserved.

.11/ Label: This label shows the server serial number, type, and model

number.

.12/ CD-ROM manual tray-release opening: If using the CD-ROM eject

button does not eject the tray, insert a straightened paper clip in this opening to release the tray.

Chapter 1. Introducing your IBM Netfinity 4000R 9

Controls, indicators, and connectors

.13/ CD-ROM eject button: Press this button to release a CD from the

CD-ROM drive. Note: If the CD tray does not extend, insert the end of a

straightened paper clip into the manual tray-release opening and gently pull the tray open.

.14/ CD-ROM drive in-use light: This light comes on when the

CD-ROM drive is accessed.

10 Netfinity 4000R User's Handbook

Controls, indicators, and connectors

Back View

.1/ Power-on switch: Use this switch to turn on your server. .2/ Ethernet 2 link indicator: This LED lights when there is an active link

connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2.

.3/ Ethernet 1 link indicator: This LED lights when there is an active link

connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 1.

.4/ Ethernet connector 1: An unshielded, twisted-pair cable with an RJ-45

connector attaches here to the 10/100 Ethernet controller on the system board.

.5/ Ethernet connector 2: An unshielded, twisted-pair cable with an RJ-45

connector attaches here to the 10/100 Ethernet controller on the system board.

.6/ Ethernet 1 speed indicator: This LED lights when the speed of the Ethernet

LAN connected to Ethernet port 1 is 100 Mbps.

.7/ Ethernet 2 speed indicator: This LED lights when the speed of the Ethernet

LAN connected to Ethernet port 2 is 100 Mbps.

.8/ Universal Serial Bus (USB) connector 1: Reserved. .9/ Universal Serial Bus (USB) connector 2: Reserved. .1ð/ PCI slot 1: This slot contains the SCSI controller for the hard disk drives.

You can connect an IBM-approved external tape drive to the connector on the SCSI adapter. See the Server-Proven list on http://www.ibm.com/netfinity/ (look for “compatibility”) for the list of IBM-approved external tape drives.

.11/ PCI slot 2: This half-length slot can contain a second PCI adapter. Which

adapter is present, if any, depends upon which server model you have.

.12/ Serial connector A: Signal cables for modems or other serial devices

connect here to the 9-pin serial connector for serial port A. You might need to use a cable that has minimal bulk on its connector.

.13/ Serial connector B: Signal cables for modems or other serial devices

connect here to the 9-pin serial connector for serial port B. You might need to use a cable that has minimal bulk on its connector.

.14/ Console bus connector (Out): Reserved. .15/ Console bus connector (In): Use the console bus cable to connect the

console bus connector (In) to the console adapter. See step 4 on page 19 for details.

Chapter 1. Introducing your IBM Netfinity 4000R 11

.16/ Option 2: Reserved. .17/ Option 1: Reserved. .18/ Power cord connector: Attach the power cord here.

Controls, indicators, and connectors

12 Netfinity 4000R User's Handbook

Chapter 2. Installing the server in the rack enclosure

This chapter provides instructions for installing your server in a rack enclosure.

Important

 If a Netfinity EXP15 is installed in the same rack as the IBM Netfinity

4000R, the IBM Netfinity 4000R must be installed with at least one U (1.75 in. of vertical measurement) between itself and the Netfinity EXP15. This might require moving the Netfinity EXP15 to a different position in the rack.

 For air flow reasons, when IBM Netfinity 4000Rs are mounted in succession

in a rack, there must be no intervening spaces between the IBM Netfinity 4000Rs.

k18 kg (37 lbs)

This chapter is divided into two sections: preparing the rack, and installing the server.

What you will need

In addition to the items in the inventory list in Chapter 1, “Introducing your IBM Netfinity 4000R,” you will need the following items to install the server in a rack:

 Phillips screwdriver  Flat-blade screwdriver

 Pliers or box wrench  The documentation that comes with the rack

k32 kg (70.5 lbs) k55 kg (121.2 lbs)

CAUTION: Use safe practices when lifting.

 Copyright IBM Corp. 1999 13

Preparing the server

1. Remove the two screws from the left side of the server. (These screws also hold the top cover on—do not attempt to remove the cover.)

2. Remove the two screws from the right side of the server.

3. Attach the inner slide section of each slide rail assembly to the side of the server.

a. Pull the inner slide from each slide rail assembly until the safety latch locks. b. Press the safety latch.1/; then, pull the inner slide firmly until it detaches

from the outer slide rail.

14 Netfinity 4000R User's Handbook

c. Align the holes on the inner slide with the holes on the side of the server;

then, attach the slide with three screws from the rack mount kit and the two screws you removed earlier.

Note: If there are only enough screws in the rack mount kit to use two

additional screws on each side, instead of three, install the rack mount kit screws in the second and fourth screw holes on each side of the server.

Preparing the rack

Important:

1. Installing the server in a rack might require two people.

2. To ensure cabinet stability, install heavier devices such as UPSs starting from

3. If you are installing different server and server models in the rack enclosure,

4. If you are installing multiple servers in the rack, install all the nut bars and slide

5. Review the documentation that comes with your rack enclosure for safety or

Complete the following procedure to attach the mounting hardware to the rack enclosure.

the bottom of the rack enclosure.

install the heaviest models in the lower part of the rack enclosure.

rails for all the servers first, then install each server in the rack.

cabling considerations. Ensure that your planned installation is within the rack enclosure guidelines for heat generation, electrical requirements, air flow and mechanical loading.

Notes:

a. You must align the slide rails correctly or the installation cannot be

completed.

b. The slide rail assemblies each have two screws on the rear bracket to

allow for length adjustment.

1. Remove the door from the rack and store it. The server requires more ventilation than the rack door allows. See your rack documentation for details on removing the door.

Chapter 2. Installing the server in the rack enclosure 15

2. Select the U-unit the server will occupy in the rack.

3. Attach a nut bar to the front rack rail: a. Position a nut bar .1/ behind the front rack rail.3/, in the U-unit for the

server.

b. Insert two screws (M6 by 16 mm) .2/ through the holes in the rack rail and

the nut bar.

c. Tighten the screws until the nut bar is approximately 4 mm (.16 in.) from

the rack rail.

4. Attach nut bars to the other three corners of the U-unit in the same way.

5. Attach the slide rail assemblies to each side of the rack. a. Place the tabs of the slide rail assembly front bracket .2/ between the front

rack rail .1/ and the nut bar .3/. The bracket fits bottom screws.

between

the top and

16 Netfinity 4000R User's Handbook

b. Place the tabs .2/ of the slide rail assembly rear bracket between the nut

bar .5/ and the rear rack rail .1/. If necessary, loosen the screws .3/ at the rear of the slide-rail assembly and adjust the length of the slide-rail to fit the rack. Tighten the adjustment screws .3/.

c. Push the slide-bracket assemblies to the outermost positions on the rack.

Make sure that the slides on the slide-rail assembly will extend out from the

front of the rack. d. Tighten the screws at the front and rear of the U-unit. e. Attach the other slide rail assembly into the U-unit in the same way.

Chapter 2. Installing the server in the rack enclosure 17

Installing the server

Complete the following procedure to install the server into the rack enclosure.

1. Mount the server on the slide rails. a. Extend the slide rails until they lock into place. b. Position the server horizontally, with the LED panel at the left. c. Align the inner slides on the sides of the server with the slide rails; then,

slide the server onto the outer slide about 5 cm (2 in.), until the server stops.

d. Press the safety latches .1/ on the slide rails and slide the server further

onto the outer slide, until the slide rails click into place.

e. Press the safety latches .1/ on the slide rails again and slide the server

part of the way into the rack enclosure. Note: When the server is fully extended, safety latches on the slide rails

lock into place. This prevents the server from being accidentally pulled out too far and dropped. To release the safety latch, press in.

18 Netfinity 4000R User's Handbook

2. Install the server in the rack. a. Remove the top screw holding the front of each slide rail assembly in the

rack. b. Slide the server the rest of the way into the rack enclosure. c. Reinsert the screws you removed, putting them through the slot in the

server mounting flange, the mounting rail, the slide-rail assembly bracket,

and the nut bar. Tighten the screws.

3. Connect the console bus cable .1/ to the console bus (In) port.

4. Connect the other end of the console bus cable .1/ to the console adapter .2/.

.1/ Console cable .2/ Console adapter .3/ Mouse cable .4/ Keyboard cable .5/ Monitor cable

Chapter 2. Installing the server in the rack enclosure 19

Console adapter

.1/ Monitor connector .2/ Keyboard connector .3/ Mouse connector .4/ Unused .5/ Console cable connector

5. Connect all device cables and connectors to the server.

6. Connect the power cord to the server. Connect the other end of the power cord to a properly-grounded power distribution unit (PDU). See the ServerProven list at http://www.ibm.com/pc/netfinity to locate a PDU.

7. Connect the keyboard, mouse, and monitor to the console adapter.

8. Connect the PDU power cable to a properly-grounded power outlet.

9. Turn on the server by setting the power-on switch at the rear of the server to On.

20 Netfinity 4000R User's Handbook

Removing the server from the rack

k18 kg (37 lbs)

CAUTION: Use safe practices when lifting.

To pull the server forward, or to remove it from the rack, perform the following steps.

1. Shut down the server operating system.

2. Set the server power-on switch to Off.

3. Disconnect the power cable and all other cables from the rear of the server.

4. On each side of the server front, remove the screw holding the mounting flange to the rack (the top screw).

5. Pull the server forward until the safety latch on the slide rails locks.

6. To remove the server completely from the rack, press the safety latch on each slide rail; then, pull the server from the slide rails. Place the server on a flat, non-conductive surface.

k32 kg (70.5 lbs) k55 kg (121.2 lbs)

Chapter 2. Installing the server in the rack enclosure

22 Netfinity 4000R User's Handbook

Chapter 3. Using the setup utility

Use the setup utility to change only the items in the following table, unless explicitly instructed to change other items.

cause your server to function incorrectly.

To start the setup utility, restart the server and press the Del key as soon as the message Press Del to run setup appears on the first screen during restart.

When you select an item from the Setup Utility menu, a window with two panes is displayed. One pane contains the list of options for that item; the other pane contains the possible settings for the highlighted option in the list.

 Use the up arrow and down arrow keys to scroll through the list. On some

options, the list is longer than the pane can display; you must scroll down to see all the items in the list.

 Use the PgUp and PgDn keys to change the settings for the highlighted option.  Press the Esc key to return to the Setup Utility main menu.

Selecting or changing any other options could

Menu item Items you can change Standard CMOS Setup Date and time Advanced CMOS Setup BootUp Num-Lock—on or off

Password Check—Always, or Setup utility only

Peripheral Setup Serial ports—enable or disable Change User Password (This option is active only if the

supervisor password has been set) Change or disable the user password.

Note: The user password is

automatically removed when the supervisor password is removed.

When the password is set, a password prompt is presented at the occasion specified in the Password Check option in Advanced CMOS Setup.

Change Supervisor Password Enter or change the supervisor

password. When this option is set, you must log in to the server with the supervisor password if you want to change the supervisor password.

Note: Removing the supervisor

password automatically removes the user password.

When the password is set, a password prompt is presented at the occasion specified in the Password Check option in Advanced CMOS Setup.

 Copyright IBM Corp. 1999 23

Menu item Items you can change Save Settings and Exit Save any changes you made and exit

the setup utility.

Exit Without Saving Exit the setup utility without saving any

changes you might have made.

24 Netfinity 4000R User's Handbook

Chapter 4. Installing the operating system

This chapter provides instructions for installing and configuring the operating system in your server.

What you need

To install Microsoft Windows NT Server 4.0 on the server, you need the following items:

 A licensed copy of the Windows NT Server 4.0 CD  Windows NT Service Pack 5 (see the Microsoft Web site for instructions on

downloading and installing the service pack)

What to do

 The

Complete the following procedure to install Windows NT Server 4.0 and Service Pack 5.

1. Insert the Windows NT Server 4.0 CD in the CD drive and set the power-on

2. In the Welcome to Setup window, press Enter. The system displays a list of

3. Press Enter to accept the recognized hardware in the list.

4. If the system displays a window discussing the number of cylinders on the hard

5. If the system displays a window indicating the hard disk drive is empty or the

6. Read and accept the license agreement (page down; at the end, press F8).

Netfinity 4000R System

switch to On. Press the Select button to connect the console (monitor, keyboard, and mouse) to this server.

The system automatically enters the Windows NT Setup, examines the server for components, and displays the Welcome to Setup window.

recognized hardware.

disk drive and the possible need for additional software, press Enter to continue.

operating system is invalid or corrupted, press C to continue.

CD that comes with your server

7. When the system displays a new list of hardware and software components detected, press Enter to accept the list. You will address specific hardware and software information later in this procedure.

8. Partition and format the hard disk drive as desired.

9. Remove the Windows NT Server CD when directed and press Enter to restart the system.

10. Re-insert the Windows NT Server CD when requested.

11. When the system displays the window about searching for a network adapter: a. Click the Select From List button. b. Click the Have Disk button.

 Copyright IBM Corp. 1999 25

c. Remove the Windows NT Server 4.0 CD and insert the

System

d. In the box labeled Copy manufacturer's files from, type the path to the

Ethernet driver as follows:

d:\ethernet

where d is the drive letter for the CD-ROM. Click OK.

e. Select

IBM 1ð/1ðð Ethernet PCI Adapter

from the list of drivers on the CD. Click OK. The program takes you through configuring network protocols and services,

then copies the file from the

12. When the Copy Error window opens (a normal event when installing drivers not on the Windows NT Server 4.0 CD):

a. Make sure the box labeled Copy files from contains the path D:\I386. b. Remove the

Server 4.0 CD.

c. Click the Skip File button. (The system will copy the file and all others

needed from the Windows NT Server 4.0 CD.)

CD.

Netfinity 4000R System

CD and reinsert the Windows NT

Netfinity 4000R

CD.

13. Specify the network information as requested.

14. When the Display Settings window is displayed, accept the standard settings. You will address the video information later in this procedure.

15. Follow the instructions to remove the Windows NT Server 4.0 CD and restart the system.

16. When the system has restarted completely and the Windows NT desktop displays on the monitor, insert the

17. With the cursor on the desktop background, right-click the mouse. Click Properties from the menu.

18. From the Display Properties window:

a. Click the Settings tab. b. Click the Display Type button c. Click the Change button d. Click the Have Disk button e. In the box labeled Copy manufacturer's files from, type the path to the

display driver as follows:

d:\video

where d is the drive letter for the CD-ROM. Click OK.

Netfinity 4000R System

CD.

f. Select

Chips Video Accelerator (65545/48/5ð/54/55 68554 69ððð)

from the list of drivers on the CD. Click OK; then, click Close.

19. When asked if you want to restart the system now, click No. You will restart the system later.

26 Netfinity 4000R User's Handbook

20. From the Windows NT desktop, click Start —> Settings —> Control Panel —> SCSI Adapters.

21. From the SCSI Drivers window:

a. Click the Drivers tab. b. Click the Add button c. Click the Have Disk button d. In the input box labeled Copy manufacturer's files from, type the path to

the SCSI driver as follows:

d:\scsi\adap294ð

where d is the drive letter for the CD-ROM. Click OK.

e. Select

Adaptec AHA29ðx/291x/294x/394x/4944/AIC78xx PCI SCSI Controller(NT 4.ð)

from the list of drivers on the CD. Click OK.

f. When the message stating that a driver is already installed displays, click

the New button.

g. Type the drive and path to the SCSI driver again. Click Continue.

22. After the driver has been copied, remove the

Netfinity 4000R System

CD and

click the Yes button to restart the system.

23. When the system restarts and displays the New graphics driver has been detected message, click OK.

24. In the Display Properties window, set the properties for your display; then, click the Test button to test the new properties.

25. Click the Apply button to see the results. Change the properties if needed, or click OK to accept the properties.

26. Install the Windows NT Service Pack 5, using the instructions from Microsoft Corporation.

27. Restart the system for the changes to take effect.

Install any additional software for your use, such as system administrative or maintenance software or application programs.

Your server is ready for use.

Chapter 4. Installing the operating system 27

28 Netfinity 4000R User's Handbook

Chapter 5. Solving problems

This chapter provides information on IBM Netfinity 4000R error conditions, POST beep codes, error codes, error messages, and any diagnostic tools that might be available.

General symptoms

If...

 Your server does not start when

you press the power switch

 Your server starts but does not

respond to communication requests

Your server beeps during POST, before the display is initialized

Power-on self-test (POST)

Each time you turn on your server, it performs a series of tests that check the operation of the base computer. This series of tests is called the

(POST)

POST does the following:

 Checks basic system-board operations

Then...

Follow the instructions in Appendix A, “Help and service information” on page 73 to place a service call to IBM.

Record the number of beeps. Then, follow the instructions in Appendix A, “Help and service information” on page 73 to place a service call to IBM.

power-on self-test

 Checks the memory operation  Compares the current system configuration with that established by the

Configuration/Setup Utility program

 Starts the video operation  Verifies that the hard disk drive and the CD-ROM drive are working

POST beep codes

If POST detects a problem, you will hear one or more beeps. Any beep before the video initializes indicates an error.

In most cases, an error code appears in the top left corner of the screen, and in some cases a description of the error is displayed beside the code. (Note that the screen will sometimes display multiple error codes and descriptions.)

 Copyright IBM Corp. 1999 29

Error messages

If the server beeps...

Six times 1. Disconnect and reconnect the keyboard cable.

Any other number of beeps

Error message

C:Drive Error

- orC:Drive Failure

Then...

2. If the server still beeps, try a different keyboard.

3. If the server still beeps, follow the instructions in Appendix A, “Help and service information” on page 73 to place a service call to IBM.

Follow the instructions in Appendix A, “Help and service information” on page 73 to place a service call to IBM.

Explanation

No response from hard disk drive C. Action: Run the hard disk drive diagnostic utility

(see “Diagnostic utility” on page 32 for instructions). Record the results. If the diagnostic utility result is “Fail”:

D:Drive Error

- orD:Drive Failure

 Try a low-level format (press Ctrl-A during

startup) on the drive. Attention: A low-level format will erase any

data on the drive.

 If you are not willing to perform a low-level

format, or if the format did not correct the problem, follow the instructions in Appendix A, “Help and service information” on page 73 to

place a service call to IBM. No response from hard disk drive D. Action: Run the hard disk drive diagnostic utility

(see “Diagnostic utility” on page 32 for instructions). Record the results. If the diagnostic utility result is “Fail”:

 Try a low-level format (press Ctrl-A during

startup) on the drive.

Attention: A low-level format will erase any

data on the drive.

 If you are not willing to perform a low-level

format, or if the format did not correct the

problem, follow the instructions in Appendix A,

“Help and service information” on page 73 to

place a service call to IBM.

30 Netfinity 4000R User's Handbook

Error message

CMOS Checksum Failure

CMOS System Options Not Set

CMOS Display Type Mismatch.

CMOS Memory Size Mismatch

Explanation

CMOS RAM checksum is different from the previous value.

Action: Run the setup utility and save the settings (see Chapter 3, “Using the setup utility” on page 23).

The values stored in CMOS RAM have been destroyed.

Action: Run the setup utility and save the settings (see Chapter 3, “Using the setup utility” on page 23).

The video type in CMOS RAM does not match the type detected.

Action: Run the setup utility and change the video type (see Chapter 3, “Using the setup utility” on page 23).

The amount of memory found by the BIOS is different from the amount of CMOS RAM.

Action: Run the setup utility and save the settings (see Chapter 3, “Using the setup utility” on page 23).

CMOS Time and Date Not Set

The date and time are not set in CMOS. Action: Run the setup utility and set the date and

time (see Chapter 3, “Using the setup utility” on page 23).

Keyboard Error The keyboard has a timing problem.

Action: Run the setup utility; in Advanced Setup set

Keyboard

Not Installed

to skip the keyboard

POST routines.

KB/Interface Error There is an error in the keyboard connector.

Action: Disconnect and reconnect the keyboard cable. If the problem still occurs, follow the instructions in Appendix A, “Help and service information” on page 73 to place a service call to IBM.

No ROM BASIC Cannot find a bootable sector on drive C: or

CD-ROM. Cannot find ROM BASIC. The operating system is not installed.

Action: Install a supported operating system on the server.

Chapter 5. Solving problems 31

Error message

All other error messages, or a recurrence of a problem

Software-generated error messages

These messages appear if a problem or conflict is detected by the application program, the operating system, or both. Error messages for operating-system and other software problems are generally text messages, but they also can be numeric messages. For information about these software error messages, refer to the information that comes with the operating system or application program, or both.

Diagnostic utility

If you suspect a problem with a hard disk drive, or have received an error message indicating a hard disk drive problem, or are preparing to make a service call to the IBM HelpCenter, run the hard disk drive diagnostic utility and record the results.

To run the hard disk drive utility,

Explanation

An error has occurred that requires service. Action: Record the error message and any other

symptoms; then, follow the instructions in Appendix A, “Help and service information” on page 73 to place a service call to IBM.

 Insert the  Restart the server.  When the menu is presented, press 1 to select the diagnostics.  Select the test to run, or other options in the utility.

Netfinity 4000R System

CD in the CD-ROM drive

32 Netfinity 4000R User's Handbook

Section 2. Netfinity Manager

Chapter 6. Netfinity Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Managing your IBM Netfinity server with Netfinity Manager ........... 35

Netfinity Manager documentation .......................... 36

Road map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Chapter 7. Netfinity Manager system requirements .............. 37

Chapter 8. Starting the Netfinity Manager installation program ...... 39

Chapter 9. Netfinity Manager database support ................ 45

DB2 database support ................................. 45

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing and configuring the database ...................... 46

Activating the database ............................... 47

Granting and revoking database privileges ................... 47

Deleting the database ............................... 49

Lotus Notes database support ............................ 50

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Installing the database ............................... 50

Browsing the Netfinity Manager Lotus Notes database ............ 51

ODBC database support ............................... 52

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

ODBC database configuration ........................... 52

Creating the Netfinity tables ............................ 53

Supported and certified databases ........................ 55

Chapter 10. Starting Netfinity Manager ..................... 57

Netfinity Manager Service Manager ......................... 57

Netfinity Manager service descriptions ....................... 58

Advanced System Management .......................... 59

Alert Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Alert on LAN configuration ............................. 59

Capacity Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Cluster Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Critical File Monitor ................................. 60

DMI Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

ECC Memory Setup ................................. 60

Event Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

File Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Power-On Error Detect ............................... 60

Predictive Failure Analysis ............................. 61

Process Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

RAID Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Remote Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Remote System Manager ............................. 61

Remote Workstation Control ............................ 61

Screen View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Security Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Serial Connection Control ............................. 62

Service Configuration Manager .......................... 62

 Copyright IBM Corp. 1999 33

Software Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

System Diagnostics Manager ........................... 62

System Information Tool .............................. 63

System Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

System Partition Access .............................. 63

System Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Update Connector Manager ............................ 63

Web Manager Configuration ............................ 64

Delaying Netfinity Manager startup on OS/2 systems ............... 64

Chapter 11. Getting more information about Netfinity Manager ...... 65

Chapter 12. Installation options . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Automated installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Customized installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

34 Netfinity 4000R User's Handbook

Chapter 6. Netfinity Manager

Netfinity Manager is a group of distributed applications designed to enhance the hardware systems-management capabilities of a network. Netfinity Manager has a flexible, modular design that allows for a variety of system-specific installations. Each of these installation configurations provides a set of Netfinity Manager services that enables you to perform, locally, a variety of powerful hardware systems-management and monitoring functions.

Netfinity Manager provides powerful hardware systems-management capabilities, including access to all systems on the network that are running Netfinity Manager or Client Services for Netfinity Manager. In addition to all standard Client Services for Netfinity Manager functions, Netfinity Manager also features bidirectional file and directory transfers, remote screen captures, and remote command-line sessions. Netfinity Manager also enables you to export data collected by System Information Tool, System Profile, Software Inventory, and System Monitor to a DB2, Lotus Notes, or SQL or DB2 via an open database connectivity (ODBC) database (ODBC export is available on Windows NT systems only). Finally, Netfinity Manager enables some services to be started at scheduled times and dates for simplified, automated systems management.

Netfinity Manager also provides two powerful features that enable you to access the Netfinity Manager system and all Netfinity Manager systems in the managing system network from a system that is not attached to the managing system network:

 Serial Connection Control

Use the Serial Connection Control service to use a Netfinity Manager system modem to establish a connection with any Netfinity Manager system that has a modem. Once this connection is established, the Netfinity Manager has full access to Netfinity Manager services, just as though the remote system were part of the managing system network.

 Netfinity Manager for Web

The Netfinity Manager for Web enables access and remote control of the Netfinity Manager system over the Internet, using any system that has an Internet connection and a World Wide Web (WWW) browser. With the Netfinity Manager for Web, the Netfinity Manager systems can be accessed and managed from anywhere in the world.

Managing your IBM Netfinity server with Netfinity Manager

The copy of Netfinity Manager that is included with the IBM Netfinity 4000R entitles you to one Netfinity Manager installation. You are also entitled to additional installations of Client Services for Netfinity Manager. To use Netfinity Manager to monitor and manage this IBM appliance, install Netfinity Manager on a system in your network that you will use as a system-management console, and then install Client Services for Netfinity Manager on your IBM Netfinity 4000R. You can also install additional copies of Client Services for Netfinity Manager on other systems in your network. Furthermore, additional Netfinity Manager and Client Services for Netfinity Manager licenses are available for purchase from your IBM representative.

 Copyright IBM Corp. 1999 35

Note: Netfinity Manager and Client Services for Netfinity Manager are supported

on systems running many operating systems, including OS/2, Windows 95, Windows 98, and Novell NetWare. The Netfinity 4000R supports Windows NT 4.0; therefore this section provides instructions for Windows NT 4.0 installations only. For information on how to install Netfinity Manager or Client Services for Netfinity Manager on a system other than your Netfinity 4000R, that is running OS/2 Warp Connect, OS/2 Warp 4.0, Windows 95, Windows 98, Windows NT 3.51, Novell NetWare, or SCO UnixWare, refer to the online documentation included on your Netfinity Manager CD-ROM. For information about the online information included with your Netfinity Manager CD-ROM, see Chapter 11, “Getting more information about Netfinity Manager” on page 65.

Netfinity Manager documentation

Online versions of all Netfinity Manager documentation are included in the \DOCS directory on the Netfinity Manager CD that comes with your server. These documents are provided in Adobe Acrobat format (*.PDF). For more information on included documentation, see Chapter 11, “Getting more information about Netfinity Manager” on page 65.

Road map

Use Table 1 to find the information you need to get started with Netfinity Manager.

Table 1. Getting Started Road Map

If you want to ... Refer to ...

Install Netfinity Manager Chapter 8, “Starting the Netfinity Manager installation

program” on page 39 Learn about installation options Chapter 12, “Installation options” on page 67 Learn about Netfinity Manager database support Chapter 9, “Netfinity Manager database support” on page 45 Learn about system requirements Chapter 7, “Netfinity Manager system requirements” on

page 37 Read about Netfinity Manager Chapter 6, “Netfinity Manager” on page 35 Start the installation program Chapter 8, “Starting the Netfinity Manager installation

program” on page 39 Start Netfinity Manager Chapter 10, “Starting Netfinity Manager” on page 57 Install Client Services for Netfinity Manager Chapter 11, “Getting more information about Netfinity

Manager” on page 65

36 Netfinity 4000R User's Handbook

Chapter 7. Netfinity Manager system requirements

The minimum system requirements for Netfinity Manager for Windows NT are:

 Microsoft Windows NT version 4.0 or later  Approximately 17 MB–20 MB of hard disk space (space required depends on

system configuration)

 A LAN adapter card and one or more of the following communications

protocols:

– TCP/IP (must be WinSock Version 1.1-compatible; required for Netfinity

Manager with Web Enhancement)

– NetBIOS

Note: The Netfinity Manager NetBIOS requirements are three names, two

sessions, and nine network control blocks (NCBs). – IPX – SNA

Netfinity Manager supports the following SNA protocol stacks:

Operating System Supported SNA Stack Windows NT Microsoft SNA Server version 2.11 with Service Pack

1 and WCPIC32.DLL dated 01/22/97 or later. This DLL is available from Microsoft.

Note: Systems using Netfinity Manager with

Microsoft SNA Server cannot communicate with systems running the Microsoft SNA Server client. Netfinity Manager supports only server-to-server communications between systems running Microsoft SNA Server software. However, Netfinity Manager systems running Microsoft SNA Server can communicate with Netfinity Manager systems using any of the other supported SNA stacks.

 A 9600 baud or greater modem (optional).

The hard disk requirement for Client Services for Netfinity Manager is

6.5 MB–9 MB of hard disk space. All other system requirements are the same as for Netfinity Manager for Windows NT.

Notes:

1. Serial Connection Control will not function on systems that do not have a properly installed and configured modem.

2. To most effectively manage Windows NT systems, any user that will be using Netfinity Manager on a Windows NT system (locally or remotely) must have administrator-level access to the system.

 Copyright IBM Corp. 1999 37

38 Netfinity 4000R User's Handbook

Chapter 8. Starting the Netfinity Manager installation program

This chapter gives instructions for installing Netfinity Manager on a server. Netfinity Manager can be installed on the IBM Netfinity 4000R, but not all options apply to the IBM Netfinity 4000R. These options are identified in this section.

For instructions on installing Client Services for Netfinity Manager, see the documentation listed in Chapter 11, “Getting more information about Netfinity Manager” on page 65.

To start the Netfinity Manager installation program on a system that is running Windows NT 4.0:

1. Start the computer with Windows NT 4.0.

2. Place the Netfinity Manager CD into the CD-ROM drive.

3. Click the Start button.

4. Click Run... from the Start button menu.

5. Type

x:\WINNT\MANAGER\NETFINST

where x is the drive letter of the CD-ROM drive in the Command Line field and then click OK.

6. Choose a drive and directory from which the Netfinity Manager program files will be copied.

Type in the Directory to Install from field the drive and directory name where the Netfinity Manager program files are located. The default is the drive and directory from which the Netfinity Manager installation program was started.

7. Type in the Directory to Install to field the drive and directory in which to install the Netfinity Manager files.

Enter the drive and directory name to which the Netfinity Manager program files will be copied. The default is C:\NETFIN (on systems running OS/2) or C:\WNETFIN (on systems running Windows 95 or Windows NT).

8. Click OK to save these settings and open the Netfinity Manager Installation Program window (see Figure 1 on page 40).

 Copyright IBM Corp. 1999 39

Figure 1. The Netfinity Manager Installation Program

9. Select installation options. There is only one installation configuration for Netfinity Manager. However, the

Netfinity installation program offers several installation options. Each option enables additional specialized feature of this product.

The available installation options are:

 Advanced System Management Support

Click Advanced System Management Support to install the Advanced System Management service on this system. Use this service to monitor and manage IBM Advanced System Management processors and adapters.

Important

If you install Advanced System Management support, an enhanced version of the Serial Connection Control service (named Dynamic Connection Manager) will be installed instead of Serial Connection Control. For more information on Advanced System Management and the Dynamic Connection Manager service, see the

Management Information

section of this server library.

Advanced System

 Capacity Manager

Click Capacity Management to install the Capacity Management service on this system. Capacity Management is an easy to use resource management and planning tool for network managers and administrators, allowing remote performance monitoring of every server on the network.

 Remote Workstation Control

Click Remote Workstation Control to enable the Remote Workstation Control service on this system. Use Remote Workstation Control to monitor or control the screen display of remote systems that are running Netfinity Manager or Client Services for Netfinity Manager.

 Update Connector Manager (NT 4.0, TCP/IP, and Web Browser Required)

Click Update Connector Manager (NT 4.0, TCP/IP, and Web Browser

Required) if Netfinity Manager is being installed on a system that will be

40 Netfinity 4000R User's Handbook

used to manage system updates on client systems using updates that are available from the IBM selection server.

 World Wide Web Enhancement (TCP/IP Required)

Click World Wide Web Enhancement (TCP/IP Required) if the Netfinity Manager is being installed on a system that will be used to manage other Netfinity Manager systems, and can be accessed and controlled remotely over the Internet using a World Wide Web browser.

10. Install Netfinity Manager. When an installation configuration has been chosen, click Install. The

installation program copies all program files required by the installation configuration. A window appears, displaying the name of the file currently being copied, as well as the percentage of the installation that is complete.

Note: Click Cancel to halt the installation process. Network communication drivers and the following Netfinity Manager services

are installed:  Alert Manager

 Alert on LAN Configuration (available only on systems running Windows

95 or later or Windows NT 4.0 or later)

 Capacity Management (available only on systems running Windows NT 4.0

or later)

 Cluster Manager (available only on systems running Windows NT 4.0 or

later)

 Critical File Monitor  DMI Browser (requires DMI Service Layer)  ECC Memory Setup (requires ECC memory)

 Event Scheduler  File Transfer

 Power On Error Detect  Predictive Failure Analysis (requires PFA-enabled hard disk drive)

 Process Manager

 RAID Manager (requires RAID adapter)

 Remote Session

 Remote System Manager  Remote Workstation Control

 Screen View  Security Manager

 Serial Connection Control  Service Configuration Manager  Service Processor Manager

 Service Manager  Software Inventory

 System Diagnostics Manager  System Information Tool

 System Monitor

 System Partition Access (requires System Partition)  Update Connector Manager (available only on systems running Windows

NT 4.0 or later)

 System Profile

 Web Manager Configuration (installed only if the Netfinity Manager

Installation with Web Enhancement installation configuration is selected)

Chapter 8. Starting the Netfinity Manager installation program 41

Note: The graphical user interface (GUI) program files for DMI Browser, ECC

Memory Setup, System Partition Access, RAID Manager, and Predictive Failure Analysis will be installed regardless of whether the system has a DMI Service Layer, ECC Memory, a System Partition, a RAID adapter, or a PFA-enabled disk drive. This enables a network administrator to remotely access these services on other systems within a network. However, the base program that enables local use of the service will be installed only if the required hardware or system configuration is present.

11. Configure the Network Drivers. If the installation configuration allows for network access, enter information

regarding the communication protocols that are supported by the system. The Network Driver Configuration window will appear.

Figure 2. Netfinity Manager Installation — Network Driver Configuration Window

Follow these steps to continue configuring the system:

a. Enter a System Name.

Enter a name for the system in the System Name field. This name will help other Netfinity Manager users identify the system on the network.

b. Select a Network Driver.

Select one of the available Network Drivers that are displayed in the Network Drivers field. Once selected, the Network Driver will assign a network address to the system.

Notes:

1) The fields that appear beneath the Driver Enabled check box will change depending on which Network Driver has been selected.

2) When enabling the IPX or TCP/IP Network Driver, the network address cannot be altered and it will not appear on the screen. No field will appear beneath the Driver Enabled check box if the IPX or TCP/IP Network Driver is selected.

3) When enabling the NetBIOS Network Driver, a network address will be selected and displayed in the Network Address field. To change this default name, enter any 1–8 character address. However, this address

42 Netfinity 4000R User's Handbook

must

be unique to the system. If this NetBIOS address is identical to the NetBIOS address of another system on the network, it will prevent Netfinity Manager from starting properly.

4) When enabling the Serial Netfinity Manager driver, type a name that will be used to identify the system in the Unique Machine Dialup Name field. This name can be up to 32 characters long, and must be unique to the system. If this name is not unique, it can prevent remote Netfinity Manager users from using the Serial Connection Control service to access the system.

c. Enable the Network Driver.

When all required information has been entered, click the Driver Enabled check box to activate the driver on startup.

If the system supports multiple network interfaces, add additional network drivers by repeating steps b and c.

d. Identify the system with System Keywords (optional).

To make full use of the Remote System Manager’s discovery process, identify the system (and each of the Netfinity Manager systems that are on the network) with descriptive system keywords. Enter these keywords in the appropriate System Keywords fields.

e. Select Netfinity Options (optional)

Click on the Options button to open the Netfinity Options window. The Netfinity Options window contains special options that affect Netfinity Manager network operations. Available options include:

If the Force Remote Logons option is enabled, the system will not be able to save the User ID/Password combinations that were used when accessing remote systems. This will force you to manually log on each time a remote system is accessed.

 Service Execution Alerts

If the Service Execution Alerts option is enabled, the Netfinity Manager Service Manager will generate a Netfinity Manager alert whenever one of

the user's

Netfinity Manager services is started by a remote user. The alert includes the name of the service that was run and information about the user that started the service.

 Show Network Support

If the Show Network Support option is enabled, the Netfinity Manager Support Program (or Network Interface) will be visible as a minimized process in the Windows NT 4.0 taskbar. This enables the user to shut down the Netfinity Manager Support Program. If the Netfinity Manager Support Program is to remain invisible to the user, do not enable this option.

 Require User Authorization for Screen Access

If the Remote User Authorization for Screen Access option is enabled, a remote user cannot use either Remote Workstation Control or Screen View on your system without your permission. When this option is enabled and a remote user attempts to use one of these services on your system, a window will pop up on your desktop alerting you that a remote user is attempting to use the Remote Workstation

Chapter 8. Starting the Netfinity Manager installation program 43

Control or Screen View service and asking whether you want to permit this user to use this service on your system. You can click Yes or No. If you do not make a selection within 15 seconds (for example, if you are not sitting at your system when the access attempt is made), Netfinity Manager will automatically prevent the remote user from using the service on your system.

 Disable DNS Name Resolution

If the Disable DNS Name Resolution option is enabled, Netfinity Manager will use only a numeric TCP/IP address (for example,

8.24.67.32) to communicate with remote systems and will not attempt to resolve the numeric address into an alphanumeric Domain Name Server (DNS) address (for example, your.system.ibm.com). Select this option if you are using Netfinity Manager in a WINS networking environment or if you are using TCP/IP in an environment that does not have a Domain Name Server.

To implement one or more of the available Netfinity Manager Options:

1) Click Options....

2) Select the Netfinity Manager options to be enabled.

3) Click Save.

f. Set the Network Timeout Value (optional).

The Network Timeout field shows the number of seconds that Netfinity Manager will attempt to communicate with a remote system that is not responding. If Netfinity Manager does not establish contact with the remote system within this time, it cancels the communication attempt. The Network Timeout default setting is 15 seconds. This default setting might not need to be altered.

g. Save the configuration and continue.

Click Save to save the configuration. Then, click Exit to continue.

Note: The configuration can be changed later by double-clicking the

Network Driver Configuration object in the Netfinity folder.

12. After finishing configuring the system for network access, the installation program displays a list of changes that must be made to the system configuration files, and asks whether the installation program should make the changes. For example, if Netfinity Manager for Windows 95 is being installed, the installation program will display a list of changes that must be made to the CONFIG.SYS file.

Click either Yes or No. Note: These changes must be made to the system configuration for Netfinity

Manager to run correctly.

 If you click Yes the changes are automatically made to the system

configuration.

 If you click No the commands are saved to a file named CONFIG.NEW in

the destination directory (and to AUTOEXEC.NEW, if appropriate) so that they can be added later.

13. The installation is now complete. Shut down and restart the system for the system configuration changes to take effect.

44 Netfinity 4000R User's Handbook

Chapter 9. Netfinity Manager database support

Netfinity Manager supports the collection and export of a vast amount of system-specific data to a Netfinity Manager database.

Note: Discussion of platforms other than those supported on the IBM Netfinity

4000R applies only if you are installing Netfinity Manager on a network management station other than the IBM Netfinity 4000R or if you will be exporting data to a remote database server running a platform other than those supported by the IBM Netfinity 4000R.

Netfinity Manager databases can be created on database management systems using DB2, Lotus Notes, or Microsoft SQL. Microsoft SQL is supported through open database connectivity (ODBC), and is available on systems running Netfinity Manager for OS/2, Windows 95, or Windows NT. If the system supports ODBC, the user can access and export DB2 data through ODBC as well. Once support for one or more of these databases has been installed along with Netfinity Manager, data can be exported from these Netfinity Manager services:

 Alert Manager  Software Inventory

 System Information Tool

 System Profile  System Monitor

Information on how to install and configure support for database export follows.

 If support for DB2 database export is being installed, see “DB2 database

support.”

 If support for Lotus Notes database export is being installed, see “Lotus Notes

database support” on page 50.

 If support for ODBC database export is being installed, see “ODBC database

support” on page 52.

DB2 database support

Support for DB2 database export is automatically configured during installation of the Netfinity Manager. However, the database system itself must be configured. Instructions for configuring the database follow.

A raw data dump to a file is also available and will run without a database.

System requirements

The minimum requirements for Netfinity Manager database export are:

 Netfinity Manager for OS/2:

– DB2 Client Version (refer to Table 2 on page 55) – DB2 Version (refer to Table 2 on page 55)

 Netfinity Manager for Windows 95:

– DB2 Client for Windows 95 (refer to Table 2 on page 55) – DB2 Version (refer to Table 2 on page 55)

 Copyright IBM Corp. 1999 45

 Netfinity Manager for Windows NT:

– DB2 Client for Windows NT (refer to Table 2 on page 55) – DB2 Version (refer to Table 2 on page 55)

Attention:

Using Netfinity Manager database support with systems running unsupported versions of DB2 or the DB2 Client might cause unpredictable results and might halt the system.

See the

DB2 Installation Guide

for general requirements and supported protocols.

Installing and configuring the database

The following information describes the steps to install and configure the DB2 database.

Note: If your primary system is OS/2, refer to “Installing the database on OS/2.”

1. Start a DB2 command window. Note: If it's not already running, start the DB2 database manager.

2. Type the following command:

DB2 CREATE databasename ON d

where



databasename



is the drive where the database is created

3. Press Enter.

4. Next, you must configure the tables for ODBC database support so the tables can be configured. For information on configuring the database for ODBC, refer to, “ODBC database configuration” on page 52. For information on creating the tables, refer to, “Creating the Netfinity tables” on page 53.

5. Finally, you must bind the database. For information on binding the database, refer to, “Activating the database” on page 47.

is the name of the database

Installing the database on OS/2

Note: OS/2 is not supported on the IBM Netfinity 4000R. However, the IBM

Netfinity 4000R can be managed from an OS/2 system.

1. Insert the Netfinity Manager CD into the CD-ROM drive (in this example, drive D; individual drive letters might be different).

2. Start an OS/2 window or full-screen session.

3. Make the CD-ROM drive the active drive. Type D: and then press Enter.

4. Type the following command at the OS/2 prompt:

NETFINDB CREATE /DBNAME=databasename /DRIVE=d

where

databasename

database will be located. Note: If any part of the database already exists, the utility program will create

only the portions of the database that are missing.

46 Netfinity 4000R User's Handbook

is the name of the database and d is the drive where the

5. Press Enter.

Activating the database

The following information describes how to connect, bind, and grant privileges to the database.

1. Connecting to the Database a. Start a DB2 command window. b. Type the following command:

DB2 CONNECT TO databasename

where database installation step.

c. Press Enter.

2. Bind the package and the database

To prepare SQL statements stored in the bind file and store the package in the database, perform the following steps from a system on which Netfinity Manager for OS/2, Netfinity Manager for Windows 95, or Netfinity Manager for Windows NT has been installed:

databasename

is the name of the database as specified in the

a. Open a DB2 command window. b. In the DB2 command window, type the following command:

DB2 BIND x:\ where x:\

Manager is installed.

c. Press Enter.

Lotus Notes database support

To enable the Netfinity Manager to export system data to a Lotus Notes database, the following must be done:

1. Install the Netfinity Manager database template on the Lotus Notes server.

2. Enable Netfinity Manager to export to the Lotus Notes server.

is the name of the database as specified during

Instructions on installing the Lotus Notes database template and enabling the Netfinity Manager to export to the Lotus Notes database follow.

System requirements

The minimum requirements for Netfinity Manager to export data to a Lotus Notes database are:

 Lotus Notes (refer to Table 2 on page 55)  Lotus Notes client (refer to Table 2 on page 55)

See the supported communications protocols.

Notes Administrator’s Guide

Installing the database

To enable Netfinity Manager to export system data to a Lotus Notes database, install the Netfinity Manager database template on the Lotus Notes server. During Netfinity Manager installation, a Lotus Notes database template file (named NETFINDB.NTF) was copied to the Netfinity Manager program directory. To install the database template on the Lotus Notes server:

1. Copy NETFINDB.NTF from the Netfinity program directory to the Notes data directory on the Lotus Notes server.

2. Start Lotus Notes on the server.

for general system requirements and

3. Click New Database... from the Notes File pull-down menu. This opens the New Database window.

4. Click Netfinity Database from the Template selection list.

5. Check the Inherit Future Design Changes check box. This enables future releases of Netfinity Manager to automatically apply

changes to this Netfinity Manager database.

6. Click Local from the Servers selection list.

50 Netfinity 4000R User's Handbook

Note: When installing the database on a remote server, select the name of

the remote server from the Servers list.

7. Type in the Filename field:

NETFINDB.NSF

8. Type in the Title field:

Netfinity Database

9. Click New to create the database and close the New Database window.

10. Double-click the Netfinity Database icon in the Lotus Notes workspace.

11. Click Database in the File pull-down menu.

12. Click Access Control... in the Database pull-down menu.

13. Set the Access Level for all Netfinity Manager systems that will be exporting data to this database to Editor.

14. Check the Can Delete Documents check box.

15. Click OK.

Once the Lotus Notes database is installed, enable Netfinity Manager systems to export to the Lotus Notes server.

 If the Netfinity Manager system is running Netfinity Manager for OS/2, ensure

that the Lotus Notes directories are included in the CONFIG.SYS file LIBPATH, PATH, and DPATH statements. If the directories are not included in these statements, it is not possible to export to the Lotus Notes database.

 If the system is running Netfinity Manager for Windows NT, ensure that the

Lotus Notes directory path is included in the Global Windows NT environment settings.

 If the system is running Netfinity Manager for Windows 95, ensure that the

Lotus Notes directories are included in the AUTOEXEC.BAT file PATH statement. If the directories are not included in this statement, it is not possible to export to the Lotus Notes database.

Once these steps have been completed, export system information from Netfinity Manager to an easy-to-browse Lotus Notes database.

Browsing the Netfinity Manager Lotus Notes database

To browse the data contained in the Netfinity Manager Lotus Notes database:

1. Open the Netfinity Database object in the Lotus Notes Workspace.

2. Select from the View pull-down menu the section of the Netfinity Manager database to be browsed.

The Netfinity Manager database is divided into sections that contain data gathered by specific Netfinity Manager services. Click the name of the service that gathers the data to be viewed (for example, Alert Logs).

Note: Some menu selections will contain submenus.

3. Information contained in the part of the Netfinity Manager database that has been selected is now listed in the window. For more detailed information about any displayed data item, double-click the data item.

Chapter 9. Netfinity Manager database support 51

4. Some data items can be expanded to reveal additional information. These items are identified by a plus sign (+) in the left side border of the Notes window, beside the name of the data item. To expand the data item, select the item and then click Expand in the View pull-down menu.

ODBC database support

Netfinity Manager supports exporting data via ODBC for use on SQL or DB2 database systems.

Note: ODBC database export is available only on systems that are running

Netfinity Manager.

System requirements

The minimum requirements for Netfinity Manager ODBC database export are:

 Windows NT (refer to Table 2 on page 55)

– ODBC (refer to Table 2 on page 55) – ODBC support for one or more of the following database management

systems (DBMS; refer to Table 2 on page 55):

- IBM DB2

- Microsoft SQL Server

 Windows 95, with:

– ODBC (refer to Table 2 on page 55) – ODBC support for one or more of the following database management

systems (DBMS; refer to Table 2 on page 55):

- IBM DB2

- Microsoft SQL Server

 OS/2 (refer to Table 2 on page 55)

– Microsoft SQL Server (using the Visigenic driver provided with Microsoft

SQL Server)

– IBM DB2

Note: The ODBC database name must not be longer than 8 characters.

ODBC database configuration

This section describes the procedures you must complete before Netfinity Manager can create the Netfinity Database Tables using ODBC.

1. Define the NETFIN ID so the Netfinity Database Administration can create the Netfinity Database tables with a table qualifier of NETFIN.

Attention

NETFIN is a restricted user ID. The password is not retained by Netfinity Database Administration after use. Do not use this ID for exports.

52 Netfinity 4000R User's Handbook

Notes:

a. In OS/2 and Windows 95, NETFIN must either be the owner of the

database or must be given administrator authority.

b. In Windows NT, when exporting to DB2, NETFIN must either be the owner

of the database or be defined as a system administrator through the NT User Manager for Domains or the NT User Manager.

In Windows NT, when exporting to MS SQL, NETFIN must be the owner of the database or be given table create rights.

2. Create the database with the appropriate relationship with the NETFIN ID.

3. Make a database ODBC source either using the ODBC tools shipped with the operating system or the database.

4. On Windows NT, configure the Netfinity Support Program to export data using the ODBC database.

a. Open Services from the Control Panel. b. Click Netfinity Support Program from the Services field, then click

Startup. c. Click Automatic in the Startup Type button group. d. Click This Account in the Log On As field group. Enter in the This

Account field the user name of the account that made this database an

ODBC source.

e. Click OK.

Note: If the Event Scheduler or Alert Manager will be used to export data using

ODBC, continue to have the ID which made the database an ODBC source logged on during the time Event Scheduler will be exporting data.

Creating the Netfinity tables

To create the tables needed to enable Netfinity Manager to export data:

1. Open the Netfinity Manager Database Administration service. The Netfinity Manager Database Administration service is found in the Netfinity

folder or Netfinity program group (see Figure 3). Double-click this icon to open the Netfinity Manager Database Administration window.

Figure 3. The Netfinity program group on an OS/2 Warp Version 4.0 system

2. Select a DBMS. Click in the Select DBMS listing the name of the DBMS which Netfinity

Manager will be using to export data.

Chapter 9. Netfinity Manager database support 53

Figure 4. The Netfinity Database Administrator window

3. To create the Netfinity Manager table groups within the database, click Create and then click OK to open the Database Server window.

The following table actions are also available:  Delete

To remove the Netfinity Manager table groups from the database, click Delete and then click OK to open the Database Server window.

 Grant

Permits access to a database for a specified user ID. To grant access: a. Click Grant.

b. In the User ID field type the user ID that will be permitted to access the

database.

c. Select privileges for this ID.

All privileges (Insert, Delete, Select, and Update) are selected by default. A user ID must have all of these privileges to export data to the database.

d. Click OK to open the Database Server window.

 Revoke

Disables access to a database for a specified user ID. To revoke access: a. Click Revoke.

b. In the User ID field type the user ID that will have access to the

database revoked.

54 Netfinity 4000R User's Handbook

c. Deselect privileges to be revoked for this ID.

All privileges (Insert, Delete, Select, and Update) are selected by default. A user ID must have all of these privileges to export data to the database. Some or all of these privileges can be revoked.

d. Click OK to open the Database Server window.

4. Select the database within which the table groups will be created.

5. Click OK. The Netfinity Database Access window opens.

6. Type in the User ID field

netfin

is the qualifier name of the Netfinity Manager database.

7. In the Password field type the password that enables access to the Netfinity Manager database.

8. Click OK. As the information is processed, a Creating tables status message should be

displayed. When the operation completes, a Requested Action Completed message should be displayed.

Supported and certified databases

The following table shows databases and operating systems that are certified for use with this release of Netfinity Manager.

Table 2 (Page 1 of 2). Supported Netfinity Databases.. Reference by operating system and database client version.

Product Windows 95 Windows NT

3.51

IBM DB2 Version 2.1.2 Yes Yes Yes Yes Yes IBM DB2 Universal Database 5.0 Yes Yes Yes Yes Yes ODBC - IBM DB2 Version 2.1.2 Yes, DB2

Driver

ODBC - IBM DB2 Universal Database 5.0

ODBC - Microsoft SQL Version

7.0

ODBC - Microsoft SQL Version

6.5 Lotus Notes Version 4.5.2 Yes Yes Yes Yes Yes Lotus Notes Version 4.5.3a Yes Yes Yes Yes Yes Lotus Notes Version 4.6 Yes No Yes No No Lotus Notes Version 4.6a Yes No Yes No No Lotus Notes Version 4.63 Yes No Yes No No Oracle Version 7.3 Yes, Oracle

Yes, DB2 Driver

Yes, Microsoft SQL Driver

Driver Version

2.0.3.1.1

Yes, DB2 Driver

Yes, Microsoft SQL Driver

Yes, Oracle Driver Version

2.0.3.1.1

Windows NT

4.0

Yes, DB2 Driver

Yes, Microsoft SQL Driver

Yes, Oracle Driver Version

2.0.3.1.1

OS/2 Warp Connect

Yes, DB2 Driver

Yes, Visigenic Driver Version

1.10 No No

No No

OS/2 Warp

4.0

Yes, DB2 Driver

Chapter 9. Netfinity Manager database support 55

Table 2 (Page 2 of 2). Supported Netfinity Databases.. Reference by operating system and database client version.

Product Windows 95 Windows NT

3.51

Oracle Version 8.0 Yes, Oracle

Driver Version

8.0.3.0.0

Sybase SQL Version 11.0 Yes, Sybase

Driver Version

10.0.3T4

Note: The above applies to Netfinity Manager Release 5.2.0 and later.

No Yes, Oracle

Yes, Sybase Driver Version

10.0.3T4

Windows NT

4.0

Driver Version

8.0.3.0.0 Yes, Sybase

Driver Version

10.0.3T4

OS/2 Warp Connect

No No

OS/2 Warp

4.0

56 Netfinity 4000R User's Handbook

Chapter 10. Starting Netfinity Manager

To start Netfinity Manager:

1. Open the Netfinity folder or program group. During installation of Netfinity Manager, a Netfinity folder (OS/2, Windows 95, or

Windows NT 4.0 only) or a Netfinity program group (Windows NT 3.51 only) was added to the Desktop. The Netfinity folder or program group contains the Netfinity Manager Service Manager object.

Figure 5. The Netfinity Folder

Notes:

a. In your Netfinity folder or program group is a document titled

First

, which contains information about Netfinity Manager that might not be

covered in your documentation.

b. The Netfinity folder also contains the Network Driver Configuration object,

which you can use to reconfigure your network protocols and system keywords, and the Netfinity Database Tables object, which contains a handy online reference for all of the data tables in the Netfinity Manager database. For more information on Netfinity Manager database support see Chapter 9, “Netfinity Manager database support” on page 45.

c. The Netfinity folder also contains a Netfinity Database Administration

object. You can use Netfinity Database Administration to configure Netfinity Manager database support. For more information on Database Administration, see “ODBC Database Support” in

Beginnings

2. Start the Netfinity Service Manager. To start the Netfinity Service Manager, double-click the Netfinity Service

Manager object.

Netfinity Quick

Read Me

Netfinity Manager Service Manager

All Netfinity Manager services that are supported by the operating system can be started from the Netfinity Service Manager window. The services that are available for use depend on the installation configuration that was selected during installation.

Figure 6. Netfinity Service Manager

To start any Netfinity Manager service that appears in the Service Manager window, double-click the icon for that service. To start a Netfinity Manager service on a remote system, use the Remote System Manager service.

Netfinity Manager service descriptions

Each Netfinity Manager service consists of a base program and a graphical user interface (GUI). The service base programs enable the individual services to be accessed remotely by Netfinity Manager, but do not allow for local access. The service GUIs, when functioning along with their respective base program, enable access to the service.

Some services are available only on systems with certain system configurations. These services are:

 Alert on LAN Configuration (available only on systems running Windows 95 or

later or Windows NT 4.0 or later)

 Capacity Management (available only on systems running Windows NT 4.0 or

later)

 Cluster Manager (available only on systems running Windows NT 4.0 or later)  DMI Browser (requires DMI Service Layer)  ECC Memory Setup (requires ECC memory)  Predictive Failure Analysis (requires a PFA-enabled hard disk drive)  RAID Manager (requires a RAID hard disk drive subsystem)  System Partition Access (requires a built-in System Partition)  Update Connector Manager (available only on systems running Windows NT

4.0 or later)

Brief descriptions of each of the Netfinity Manager services follow. Complete instructions on how to use each of these services can be found in the service-specific chapters of the

Netfinity Manager User’s Guide

58 Netfinity 4000R User's Handbook

Advanced System Management

Note: Although Advanced System Management is not included with or supported

on the IBM Netfinity 4000R, the IBM Netfinity 4000R can manage servers that have an IBM Advanced System Management Adapter, Netfinity Advanced System Management Processor, or Netfinity Advanced System Management PCI Adapter.

The Advanced System Management service provides extensive functionality available for your IBM PC Server Advanced System Management Adapter, Netfinity Advanced System Management PCI Adapter, or Netfinity Advanced System Management Processor. With the Advanced System Management service, you can configure system management events (such as POST, loader, and operating system timeouts or critical temperature, voltage, and tamper alerts). If any of these events occurs, the Advanced System Management service can be configured to use a modem or your Netfinity Manager system to automatically forward a Netfinity alert to other Netfinity Manager systems or to a numeric or alphanumeric pager.

Alert Manager

The Alert Manager is an extendable facility that allows receiving and processing of application-generated alerts. A variety of actions can be taken in response to alerts, including logging alerts, notifying the user, forwarding the alert to another system, executing a program, playing a WAV file (available only on multimedia systems), generating an SNMP alert message, dialing out to a digital pager service (available only on systems that have a modem), or taking an application-defined action. Actions are user-definable, using a flexible action management interface.

Also, an extensive, detailed log is kept of all alerts received by the Alert Manager. Logged information includes date and time the alert was received, type and severity of the alert, the ID of the application that generated the alert, as well as any text that was generated and any action taken by the Alert Manager. Individual or multiple alerts can be selected from the log and printed for later reference, or deleted once problems are corrected. This service is available for both stand-alone and network use.

Alert on LAN configuration

Use the Alert on LAN configuration service to configure monitoring options of Alert on LAN-capable systems locally and remotely. Systems with Alert on LAN capability provide critical status information about system states. The data is reported by hardware or software (depending upon whether the systems in currently powered on or not) using TCP/IP.

Capacity Management

Capacity Management is an easy-to-use resource management and planning tool for network managers and administrators, allowing remote performance monitoring of every server on the network.

Chapter 10. Starting Netfinity Manager 59

Cluster Manager

Cluster Manager is an application designed to enhance the cluster management capabilities of the Microsoft Cluster Server (MSCS) administration console, included with Microsoft Windows NT Version 4.0 Enterprise Edition. Cluster Manager builds on the power of MSCS, providing an integrated graphical interface that enables you to quickly and easily monitor and manage the clustered systems on your network. This service is available only on systems running Windows NT Workstation 4.0.

Critical File Monitor

Critical File Monitor can warn you whenever critical system files on the system are deleted or altered. Critical File Monitor makes it simple to generate Netfinity alerts when an important System File (such as the CONFIG.SYS file) changes date, time, size, or when it is deleted or created. Critical File Monitor can also be used to monitor any other files that reside on a Netfinity Manager system.

DMI Browser

DMI Browser enables you to examine information about the DMI-compliant hardware and software products installed in or attached to the system.

ECC Memory Setup

The ECC Memory Setup allows for monitoring of ECC memory single-bit errors, and can automatically “scrub,” or correct, the ECC memory when errors are detected. Also, a running count of single-bit errors can be kept, and can set a single-bit error threshold that will cause a nonmaskable interrupt (NMI) if the ECC single-bit error threshold is exceeded. This service is available for both stand-alone and network use by any system that has ECC memory.

Event Scheduler

Use Event Scheduler to automate many Netfinity Manager services. With Event Scheduler, you can automatically gather and export System Information Tool, System Profile, and Software Inventory data, distribute or delete files, restart systems, execute commands, and access and manage System Partitions on all of the Netfinity Manager systems on the network. Scheduled events can be performed one time only, or can be performed according to a user-defined schedule.

File Transfer

Use the File Transfer service to easily send, receive, or delete files or entire directories to and from remote Netfinity Manager systems on the network.

Power-On Error Detect

The Power-On Error Detect service can warn you immediately when a remote Netfinity Manager system has start-up problems, enabling you to react quickly to problems and minimize downtime.

60 Netfinity 4000R User's Handbook

Predictive Failure Analysis

The Predictive Failure Analysis (PFA) service enables continual monitoring and managing of PFA-enabled hard disk drives. A PFA-enabled hard disk drive features hardware designed to help detect drive problems and predict drive failures before they occur, thus enabling you to avoid data loss and system downtime.

Process Manager

Use Process Manager to view detailed information about all processes that are currently active on any system. It is also possible to stop or start processes and generate Netfinity Manager alerts if a process starts, stops, or fails to start within a specified amount of time after system startup.

RAID Manager

The RAID Manager service can monitor, manage, and configure an assortment of Redundant Arrays of Independent Disk (RAID) adapters and arrays without requiring the RAID system to be taken offline to perform maintenance. Use the RAID Manager to gather data about the system RAID array and RAID adapter, rebuild failing drives, add (or remove) logical drives, perform data integrity tests, and many other RAID system tasks. This service is available for both stand alone and network use by any system that has a supported RAID adapter.

Remote Session

Use Remote Session to establish a fully active command session with any remote Netfinity Manager system.

Remote System Manager

Use Remote System Manager to access and manage any Netfinity Manager service on any Netfinity Manager system in the network. The Netfinity Manager system on the network is organized into easy-to-manage logical groups that can be updated automatically using the auto-discovery feature.

Remote Workstation Control

Remote Workstation Control can monitor or control the screen display of a remote system that is running Netfinity Manager (or Client Services for Netfinity Manager). Once you initiate a Remote Workstation Control session with another Netfinity Manager system, you can passively monitor events that are occurring on the display of the remote system or actively control the remote system desktop. When you initiate an active Remote Workstation Control session, all mouse clicks and keystrokes entered on your system are automatically passed to the remote system. With Remote Workstation Control, you can remotely start programs, open and close windows, enter commands, and much more.

Screen View

The Screen View service takes a “snapshot” of the system graphic display or any remote system running Netfinity Manager or Client Services for Netfinity Manager and displays it on the screen. These snapshots can be saved as bitmaps and viewed later.

Chapter 10. Starting Netfinity Manager 61

Security Manager

The Security Manager can prevent unauthorized access to some or all of the Netfinity Manager services. It uses incoming user ID and password combinations, and is available for network use only.

Serial Connection Control

The Serial Connection Control service enables remote systems running Netfinity Manager to access the system through a phone line and modem. With the Serial Connection Control service, you do not have to be attached to a network to benefit from the outstanding remote system access, monitoring, and management capabilities of Netfinity Manager.

Note: The system

supports at least 9600 baud for the Serial Connection Control service to function.

Important

Note: Although Advanced System Management is not included with or

Advanced System Management Information

supported on the IBM Netfinity 4000R, the IBM Netfinity 4000R can manage servers that have an IBM Advanced System Management Adapter, Netfinity Advanced System Management Processor, or Netfinity Advanced System Management PCI Adapter.

must

Service Configuration Manager

Service Configuration Manager can save the configuration of a Netfinity Manager service from a selected system to a service configuration file (SCF). Once created, SCF files can be used by Event Scheduler to restore the configuration to the same system, or it can be used (in conjunction with Event Scheduler) to duplicate that configuration on other similar systems you choose.

have a properly installed and configured modem that

section of this server

Software Inventory

Software Inventory enables the user to create and manage software product dictionaries that can be used to easily maintain an inventory of all application programs installed on the system.

System Diagnostics Manager

System Diagnostics Manager enables you to initiate a variety of diagnostic tasks on systems that support ROM-based diagnostics. The results of all previously run diagnostic sessions are stored and can be examined using System Diagnostics Manager to help diagnose and resolve system problems.

62 Netfinity 4000R User's Handbook

System Information Tool

The System Information Tool enables quick and convenient access to detailed information on the hardware and software configurations of the system. System Information Tool gathers information about almost any computer; however, the most detail is provided when this service is used with IBM computers. This service is available for both stand-alone and network use.

System Monitor

The System Monitor provides a convenient method of charting and monitoring the activity of a number of components in a system, including processor usage, disk space used, and ECC memory errors. These convenient monitors are detachable and scalable, enabling only the monitors needed to remain available at all times. Use the System Monitor Threshold Manager to set threshold levels for any of the monitored components. When exceeded, these thresholds will generate user-configured alerts.

Data is continually collected from the time the system starts. A sophisticated data-handling technique is used to weigh the individual values, average concurrent samples, and post single values that accurately reflect long-term system activity. This technique allows system activity records to be maintained without creating enormous data files. This service is available for both stand-alone and network use.

System Partition Access

The System Partition Access allows for greatly simplified system partition file handling, both locally and remotely. Individual files and entire directories can be renamed or deleted from the system partition. Individual files can be renamed, deleted, or copied into the system partition. Also, the entire partition can be backed-up, restored, or deleted. This service is available for both stand-alone and network use by any system that has a System Partition.

System Profile

The System Profile provides a convenient notebook of pertinent data about a particular user or system. It features many predefined fields for extensive user-specific data, including name, address, office number and location, and phone number. System Profile also includes many predefined fields for system-specific data that might not be available to the System Information Tool, including model and serial numbers and date of purchase. Finally, there are many user-definable miscellaneous fields that can be used to hold any data the user or administrator requires.

Update Connector Manager

Use Update Connector Manager to quickly and easily gather information about various updates that are available for your client systems. Once available updates are discovered, use Update Connector Manager to apply updates to your systems remotely. Updates can be applied to individual systems, or you can apply multiple updates to multiple systems, all from Netfinity Manager. You can also use Update Connector Manager to remove previously applied updates. Update Connector Manager also includes a scheduler that you can use to discover, apply, or remove updates automatically and periodically.

Chapter 10. Starting Netfinity Manager 63

Web Manager Configuration

Use the Web Manager Configuration service to limit access to the Netfinity Manager for Web to user-specified TCP/IP host or ranges of TCP/IP host addresses. Enable or disable the Netfinity Manager for Web and specify the TCP/IP port number to which the Netfinity Manager Web server functions.

Delaying Netfinity Manager startup on OS/2 systems

Note: OS/2 is not supported on the IBM Netfinity 4000R. However, the IBM

Netfinity 4000R can be managed by an OS/2 system.

In some cases, it might be necessary for you to delay the automatic startup of the Netfinity Manager Network Interface (NETFBASE.EXE) in order to allow other time-sensitive applications to start up correctly or to allow your system to fully configure itself prior to beginning network operations. NETFBASE.EXE includes a parameter (WAIT) that you can use to specify the number of seconds that NETFBASE.EXE will wait before starting.

During Netfinity Manager installation, the Netfinity Network Interface object is placed in the Startup folder. To configure Netfinity Manager to wait a specified number of seconds before starting:

1. Shut down the Netfinity Manager Network Interface if it is running.

2. Open the Startup folder.

3. Using the right mouse button, click the Netfinity Network Interface object. This will open the Netfinity Network Interface context menu.

4. Click Settings to open the Netfinity Network Interface Settings notebook.

5. In the Parameters field type

WAIT:x

where x is the number of seconds that you want the Netfinity Manager Network Interface to wait before starting.

6. Close the Netfinity Network Interface Settings notebook.

With the WAIT parameter set to x, whenever you start your system, the Netfinity Manager Network Interface will wait x seconds before starting.

Note: This feature is available only on systems that are running OS/2.

64 Netfinity 4000R User's Handbook

Chapter 11. Getting more information about Netfinity Manager

Complete information on how to use Netfinity Manager (as well as Client Services for Netfinity Manager) is included in Adobe Acrobat format on the Netfinity Manager CD.

The \DOCS subdirectory contains the following files:

Filename Document Title Description

DOCSREAD.ME DOCSREAD.ME Text file that contains brief descriptions of each

of the Adobe Acrobat-readable PDF file contained in this directory.

README.SCO Client Services for Netfinity Manager for SCO

Unixware Read Me

NFMGRQB.PDF Netfinity Manager Quick Beginnings Installation and setup information for Netfinity

NFMGRUG.PDF Netfinity Manager User's Guide Detailed information on how to use Netfinity

NFMGRCR.PDF Netfinity Manager Command Reference Detailed information on Netfinity Manager

NFCSVCQB.PDF Client Services for Netfinity Manager Quick

Beginnings

NFSVCUG.PDF Client Services for Netfinity Manager User's

Guide

NFSVCNW.PDF Client Services for Netfinity Manager for

NetWare User's Guide

ASMUPDT.PDF Advanced System Management Information Updated information on the Advanced System

NFSCOBAS.PDF Client Services for Netfinity Manager for SCO

UnixWare User's Guide

Text file that contains installation and setup information for Client Services for Netfinity Manager for SCO Unixware.

Manager.

command line functions.

Installation and setup information for Client Services for Netfinity Manager.

Detailed information on how to use Client Services for Netfinity Manager.

Installation, setup, and usage information for Client Services for Netfinity Manager for NetWare.

Management and Dynamic Connection Manager services. These services are included with this version of Netfinity Manager.

Installation, setup, and usage information for Client Services for Netfinity Manager for SCO UnixWare.

66 Netfinity 4000R User's Handbook

Chapter 12. Installation options

This appendix describes methods for performing automated installations of Netfinity Manager and creating customized Netfinity Manager installations.

Automated installation

If the system has a CID-enabled (CID stands for customization, installation, and distribution) software distribution manager utility (such as LAN CID, included with IBM Network Transport Services/2), Netfinity Manager can be installed on systems within the network by using the Netfinity Manager installation program command line parameters and response file. First, a source directory must be created for the installation.

To create a source directory for a Client Services for Netfinity Manager installation:

1. Create a new directory on your system. This new directory will serve as a source directory for the program files.

2. Copy the files from the appropriate Client Services for Netfinity Manager directory location on the CD-ROM to source directory you created.

For example, when creating a source directory to distribute Netfinity Manager Services for OS/2, copy all of the files from the OS2/SERVICES directory into the created directory.

To create a source directory for a Netfinity Manager installation:

1. Create a new directory on your system. This new directory will serve as a source directory for the program files.

Important:

Be sure to copy the Client Services for Netfinity Manager source files before the copying the Netfinity Manager source files because the Netfinity Manager directory contains some files that will overwrite files from the Client Services for Netfinity Manager directory. Only Netfinity Manager installations can be done from this directory.

2. Copy the files from the appropriate Client Services for Netfinity Manager directories.

For example, when creating a source directory to distribute Netfinity Manager for OS/2, copy all of the files from the OS2/SERVICES directory into the source directory.

3. Copy the files from the appropriate Netfinity Manager directory. For example, when creating a source directory to distribute Netfinity Manager

for OS/2, copy all of the files from the OS2/MANAGER directory into the source directory.

After an installation source directory has been created, use a response file and the Netfinity Manager installation program command-line parameters. The Netfinity Manager installation program supports the following command-line parameters:

/R:

drive+path+filename

Specifies the drive, path, and file name of the response file. See the NETFBASE.RSP file (located in the directory in which Netfinity Manager was installed) for an example of a response file with comments on the included parameters.

/S:

drive+path

/T:

drive

/TU:

drive+path

Specifies the drive and path to install directory to which the files were copied.

Specifies the drive to install to. Default is the current startup drive.

Specifies the drive and path of the CONFIG.SYS file to update. The default is to change the CONFIG.SYS in the root directory of the drive specified in the /T parameter (or the startup drive). This parameter is ignored if the

ChangeConfig

For example, the line:

NETFINST /R:NETFBASE.RSP /S:Y:\NETFIN /T:C /TU:D:\

parameter in the response file is FALSE.

from

. This is the

Note: For information on how to use a CID-enabled software distribution manager,

refer to the publications provided with the individual CID-enabled product.

Customized installation

Usually, not all users need to have access to all services. For security reasons, user access can be restricted by creating a customized installation that will prevent some services from being installed.

To create a customized installation, the INSTALL.INI file must be edited. For example, when creating a customized Netfinity Manager for Windows 95 or NT installation, edit the INSTALL.INI file that is found on Netfinity directory.

The INSTALL.INI file has three sections, separated by the line [==] The first section contains the installation configuration that can be selected during

installation. There can be no more than eight choices. Each choice takes up two lines. The first line is the text that is displayed next to the installation configuration radio button. The second line is a list of the options in the third section that will be installed when this choice is selected for installation.

will install Netfinity Manager, using the options in the response file NETFBASE.RSP, from the directory Y:\NETFIN, to drive C: (the directory to which the files are installed is taken from the response file), and will modify the CONFIG.SYS file in the D:\ directory.

For example:

68 Netfinity 4000R User's Handbook

;IBM SysMgt Install Script, Version 2 (Do not remove this comment line) Netfinity Manager Installation [Manager 169ðð]

Advanced System Management Support [ServProc 45ð] Capacity Manager Enhancement [CapMgt 56ðð] Remote Workstation Control [RWC 2ððð]

World Wide Web Enhancement (TCPIP Required) [WebManager 3ððð] IsTcpip [==] Netfinity Manager CD for Windows 95/NT [==] NetFinity Admin NULL Manager

CL ð 1 NETFBASE.EXE

CCL ð 1 NETDOM.INI

CCL ð 1 NETNODES.INI

CCL ð 1 INSTALL.BAT

CCL ð 1 NETFINST.EXE

CCL ð 1 INSTALL.INI

CCL ð 1 WININST.HLP

CL ð 1 APCKINST.DLL ;Screen Capture GUI ;NULL Manager ; CL ð 1 SAVEG.EXE ; CL ð 1 SAVEG.HLP

This INSTALL.INI will create a Netfinity Manager installation configuration that also installs Advanced System Management, Capacity Manager, Remote Workstation Control, and Netfinity Manager World Wide Web enhancement.

The second section contains the names of the CD that this installation script will use.

The third section contains the list of options that can be installed. These are the options that are selected by the choices in the first section. The options are consecutively numbered starting at 1, so any inserted options will change the number of all following options. Each option uses the following format:

Option Name

Dll-entrypoint

option file

...

install command

...

Option Name

An identifying comment by the installation program. All options must have a different Option Name. This is used only for identification.

Dll-entrypoint

Used to determine whether an option is valid for a given target machine. In most cases, it should be the reserved string “NULL.”

Chapter 12. Installation options 69

The easiest way to customize an installation is to simply put a semicolon in front of any service that you want to remove from the installation.

To add a line item in a specific section, add all the necessary item information in the format shown in the following example.

Before:

Screen Capture GUI NULL Manager

CL ð 1 SAVEG.EXE CL ð 1 SAVEG.HLP

After:

Screen Capture GUI NULL Manager

CL ð 1 SAVEG.EXE CL ð 1 SAVEG.HLP CL ð 1 CUSTOM.INI

70 Netfinity 4000R User's Handbook

Section 3. Appendixes

72 Netfinity 4000R User's Handbook

Appendix A. Help and service information

During the warranty period, you can get toll-free technical support 24 hours a day, 7 days a week9 to answer questions about your server (toll-free technical support is available in the United States, Puerto Rico, and Canada only). If you need warranty service, return or exchange is available.

Before calling, please prepare for your call by following these steps.

Step 1: Troubleshooting

1. Remove and reattach all cables.

2. Inspect the server for any damage.

3. Retrace all steps in the installation and setup instructions.

4. If you have not already done so, run the hard disk drive diagnostics from the

Netfinity 4000R System

Record the results of the test.

CD to determine if the hard disk drives are defective.

Step 2: Preparing for the service call

To assist the technical support representative, have the following information available:

1. Server name and description

2. Proof of purchase

3. Server model, serial number, and manual (the model and serial number are on the small label on the lower right front of the server and on the label on the bottom of the server)

4. Exact wording of the error message (if any)

5. Description of the problem

6. Hardware and software configuration information for your system

7. Results of the disk drive diagnostics (were the drives defective?)

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

Step 3: Placing the service call to IBM

Use one of the following numbers:

 In the United States and Puerto Rico, call 1-800-772-2227.  In Canada, call 1-800-565-3344.  In all other countries, contact your IBM reseller, IBM marketing representative,

or your place of purchase.

Response time will vary depending on the number and nature of calls received.

If service is required, shipping materials and instructions will be sent to you to return the server to IBM or its authorized service representative.

Getting addtional help, service, and information

If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you.

For example, IBM maintains pages on the World Wide Web where you can get information about IBM products and services, find the latest technical information, and download device drivers and updates. Some of these pages are:

http://www.ibm.com Main IBM home page http://www.ibm.com/pc IBM Personal

http://www.ibm.com/pc/support IBM Personal

http://www.ibm.com/pc/us/ibmpc IBM Commercial

Computing

Computing Support

Desktop PCs (U.S.)

http://www.ibm.com/pc/us/intellistation IBM IntelliStation

Workstations (U.S.)

http://www.ibm.com/pc/us/accessories Options by IBM (U.S.) http://www.ibm.com/pc/us/netfinity IBM Netfinity Servers

(U.S.)

http://www.ibm.com/pc/us/server/sguide IBM ServerGuide

(U.S.)

http://www.ibm.com/pc/us/netfinity/system_management IBM Systems

Management (U.S.)

http://www.ibm.com/software/os/warp-server IBM OS/2 Warp

Server

http://www.ibm.com/pc/techconnect IBM TechConnect You can select a country-specific Web site from these pages. You might also want to visit the Web pages of other companies for information

about other operating systems, software, and accessories. The following are some other Web sites you might find helpful:

74 Netfinity 4000R User's Handbook

http://www.lotus.com

http://www.tivoli.com

http://www.microsoft.com

http://www.novell.com

http://www.sco.com

http://www.adaptec.com

http://www.apcc.com

http://www.norton.com

Help is also available from bulletin boards and online services, as well as by fax and telephone. This section provides information about these sources.

Services available and telephone numbers listed are subject to change without notice.

Appendix A. Help and service information 75

76 Netfinity 4000R User's Handbook

Appendix B. Server records

This appendix contains forms for recording information about your server, which can be helpful if you ever need to have your server serviced.

Serial number

Record and retain the following information.

Product name IBM Netfinity 4000R

Model/type (M/T)

Serial number (S/N)

The model and type (M/T) numbers and the serial number (S/N) for your server are located on a label on the lower right front of the server (see the object labeled .11/ on page 9) and a label on the bottom of the server.

78 Netfinity 4000R User's Handbook

Appendix C. Product warranties and notices

This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms.

replace or modify those of Part 1

you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term “Machine” does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.

Machine - IBM Netfinity 4000R Warranty Period* - One Year

*Contact your place of purchase for warranty service information. Some IBM Machines are eligible for On-site warranty service depending on the country where service is performed.

. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines

The terms of Part 2 may

The IBM Warranty for Machines

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.

During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine.

If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may not be new, but will be in good working order.

Extent of Warranty

The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty

IBM does not warrant uninterrupted or error-free operation of a Machine.

Unless specified otherwise, IBM provides non-IBM machines Any technical or other support provided for a Machine under warranty, such as assistance via telephone with “how-to” questions and

those regarding Machine set-up and installation, will be provided

WITHOUT WARRANTIES OF ANY KIND.

Warranty Service

To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase.

IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.

When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to

1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and

3. where applicable, before service is provided a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides, b. secure all programs, data, and funds contained in a Machine, c. provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit them to fulfill their obligations,

and

d. inform IBM or your reseller of changes in a Machine's location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.

Production Status

Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machine's production status, IBM's appropriate warranty terms apply.

Limitation of Liability

Circumstances may arise where, because of a default on IBM's part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than

1. damages for bodily injury (including death) and damage to real property and tangible personal property; and

2. the amount of any other actual direct damages, up to the greater of U.S. $100,000 (or equivalent in local currency) or the

charges (if recurring, 12 months' charges apply) for the Machine that is the subject of the claim. This limit also applies to IBM's suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are

collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

ASIA PACIFIC AUSTRALIA: The IBM Warranty for Machines: The following paragraph is added to this Section:

The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation.

Extent of Warranty: The following replaces the first and second sentences of this Section: The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, operation in other than the Specified Operating Environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible.

Limitation of Liability: The following is added to this Section:

80 Netfinity 4000R User's Handbook

Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.

PEOPLE'S REPUBLIC OF CHINA: Governing Law: The following is added to this Statement: The laws of the State of New York govern this Statement.

INDIA: Limitation of Liability: The following replaces items 1 and 2 of this Section:

1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM's negligence;

2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Warranty, IBM's liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.

NEW ZEALAND: The IBM Warranty for Machines: The following paragraph is added to this Section: The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.

Limitation of Liability: The following is added to this Section: Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

The following terms apply to all EMEA countries.

The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller. If you purchased this Machine from IBM, the terms and conditions of the applicable IBM agreement prevail over this warranty statement.

Warranty Service

If you purchased an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

If you purchased an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

The applicable laws, Country-unique terms and competent court for this Statement are those of the country in which the warranty service is being provided. However, the laws of Austria govern this Statement if the warranty service is provided in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Federal Republic of Yugoslavia, Georgia, Hungary, Kazakhstan, Kirghizia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, and Ukraine.

The following terms apply to the country specified: EGYPT: Limitation of Liability: The following replaces item 2 in this Section:

2. as to any other actual direct damages, IBM's liability will be limited to the total amount you paid for the Machine that is the subject of the claim.

Applicability of suppliers and resellers (unchanged). FRANCE: Limitation of Liability: The following replaces the second sentence of the first paragraph of this Section:

In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).

GERMANY: The IBM Warranty for Machines: The following replaces the first sentence of the first paragraph of this Section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine's conformity to its Specifications.

The following paragraphs are added to this Section: The minimum warranty period for Machines is six months.

Appendix C. Product warranties and notices

In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.

Extent of Warranty: The second paragraph does not apply. Warranty Service: The following is added to this Section:

During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM's expense. Production Status: The following paragraph replaces this Section:

Each Machine is newly manufactured. It may incorporate in addition to new parts, re-used parts as well. Limitation of Liability: The following is added to this Section:

The limitations and exclusions specified in the Statement of Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.

In item 2, replace “U.S. $100,000” with “1.000.000 DEM.” The following sentence is added to the end of the first paragraph of item 2:

IBM's liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence. IRELAND: Extent of Warranty: The following is added to this Section:

Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.

Limitation of Liability: The following replaces items one and two of the first paragraph of this Section:

1. death or personal injury or physical damage to your real property solely caused by IBM's negligence; and 2. the amount of any other actual direct damages, up to the greater of Irish Pounds 75,000 or 125 percent of the charges (if recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.

Applicability of suppliers and resellers (unchanged). The following paragraph is added at the end of this Section:

IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages. ITALY: Limitation of Liability: The following replaces the second sentence in the first paragraph:

In each such instance unless otherwise provided by mandatory law, IBM is liable for no more than: (item 1 unchanged) 2)as to any other actual damage arising in all situations involving non-performance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM's liability, will be limited to the total amount you paid for the Machine that is the subject of the claim.

Applicability of suppliers and resellers (unchanged). The following replaces the second paragraph of this Section:

Unless otherwise provided by mandatory law, IBM and your reseller are not liable for any of the following: (items 1 and 2 unchanged)

3) indirect damages, even if IBM or your reseller is informed of their possibility. SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND: Limitation of Liability: The following is added to this

Section: IBM's entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM.

TURKIYE: Production Status: The following replaces this Section: IBM fulfils customer orders for IBM Machines as newly manufactured in accordance with IBM's production standards.

UNITED KINGDOM: Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this Section:

1. death or personal injury or physical damage to your real property solely caused by IBM's negligence;

2. the amount of any other actual direct damages or loss, up to the greater of Pounds Sterling 150,000 or 125 percent of the charges (if recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.

The following item is added to this paragraph:

3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.

Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section:

82 Netfinity 4000R User's Handbook

IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages.

NORTH AMERICA CANADA: Warranty Service: The following is added to this Section:

To obtain warranty service from IBM, call 1-800-565-3344. UNITED STATES OF AMERICA: Warranty Service: The following is added to this Section:

To obtain warranty service from IBM, call 1-800-772-2227.

Appendix C. Product warranties and notices 83

Notices

References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intellectual property or other legally protectable rights, any functionally equivalent product, program, or service may be used instead of the IBM product, program, or service. The evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the responsibility of the user.

IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing

IBM Corporation

North Castle Drive Armonk, NY 10504-1785 U.S.A.

Year 2000 readiness and instructions

This is a Year 2000 Readiness Disclosure. A product is Year 2000 Ready if the product, when used in accordance with its

associated documentation, is capable of correctly processing, providing and/or receiving date data within and between the 20th and 21st centuries, provided all other products (for example, software, hardware, and firmware) used with the product properly exchange date data with it.

This IBM PC hardware product has been designed to process four-digit date information correctly within and between the 20th and 21st centuries. If your IBM computer is on when the century changes, you should turn it off and then back on again once, or restart the operating system, to ensure that the internal clock resets itself for the new century.

This IBM PC product cannot prevent errors that might occur if software you use or exchange data with is not ready for the Year 2000. IBM software that comes with this product is Year 2000 Ready. However, software from other companies might come with this IBM PC product. IBM cannot take responsibility for the readiness of that software. You should contact the software developers directly if you wish to verify readiness, understand limitations, or look for any software updates.

To learn more about IBM PC products and the Year 2000, visit our Web site at http://www.ibm.com/pc/year2000. The information and tools there can help you with your Year 2000 transition plan, especially if you have multiple IBM PCs. IBM encourages you to check periodically for updated information.

84 Netfinity 4000R User's Handbook

Trademarks

The following terms are trademarks of the IBM Corporation in the United States or other countries or both:

DB2 HelpCenter IBM Netfinity

Netfinity Advanced System Management Netfinity Manager OS/2 ServerProven

Intel, Pentium, and MMX are trademarks or registered trademarks of Intel Corporation.

Microsoft, MS-DOS, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation.

Other company, product, and service names may be trademarks or service marks of others.

Appendix C. Product warranties and notices

Electronic emission notices

Federal Communications Commission (FCC) Statement

Note: This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The following statements are the electronic emission notices. Australia and New

Zealand Class A statement Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate measures.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de classe A est conforme à la norme NMB-003 du Canada.

86 Netfinity 4000R User's Handbook

Power cord notice

For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.

IBM power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).

For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.

Appendix C. Product warranties and notices 87

88 Netfinity 4000R User's Handbook

Index Numerics

9-pin serial port 11

Alert Manager 59 Alert on LAN configuration 59 analysis, predictive failure 61 assistance 75 automated installation 67

back view 11 beeps 29 BIOS 4, 6

cable

power vii

cache

internal level-2 size 4 Capacity Management 59 CD-ROM drive 10

eject button 10

manual tray release 9, 10 CID installation

command line parameters 68 Cluster Manager 60 Configuration Manager 62 configuration, Web Manager 64 connection control, serial 62 connector

expansion slots 11

identified 11

rear view of server 11

serial device 11 controls 9 Critical File Monitor 60 customized installation 68

description 11 detect power-on error 60 device drivers 25, 26, 27 directories 51 DMI Browser 60 drivers, network 42 dual-inline memory module (DIMM)

See

memory module (DIMM)

ECC Memory Setup 60 editing the INSTALL.INI 68 electronic emission notices 86 error, power-on detect 60 ethernet 5 Event Scheduler 60 expansion slots

location 11

failure analysis, predictive 61 File Transfer 60 force remote logons 43

heat output 8 help 75 home page, IBM Personal Computer 74

information tool, system 63 INSTALL.INI, editing 68 installation options 40 installation, Netfinity Manager

network driver configuration 42 Internet home page 74 inventory, software 62

database support

DB2 45 Lotus Notes Database support 50

ODBC 52 DB2 database support 45 delaying Netfinity Manager startup on OS/2

systems 64

LED (light-emitting diode)

CD-ROM in-use 10 Console 9 Ethernet 9 power-on 9 temperature 9

lights

See

LED (light-emitting diode)

locations

features 11 power switch 11

Lotus Notes database support 50

memory 4 memory module (DIMM) 4

Netfinity Manager

database support 45 delaying starting on OS/2 systems 64 description 35 documentation 65 getting more information 65 installation 39 installation options 67 online documentation 65 Service Manager 57 starting 57 supported database formats 45 system requirements 37

Netfinity Manager configuration

Advanced System Management support

installation 40

Capacity Management installation (Windows NT

only) 40 installation options 40 Remote Workstation Control installation 40 Update Connector Manager 40 World Wide Web Enhancement 41

Netfinity Manager database support

database configuration, ODBC 52 deleting the DB2 database 49 granting access to the DB2 database 48 installation, DB2 45 installation, Lotus Notes 50 installation, ODBC 52 installing the DB2 database 46 Lotus Notes database, browsing 51 revoking access to the DB2 database 48, 49 supported database formats 45 system requirements, 45 system requirements, Lotus Notes 50 system requirements, ODBC 52

Netfinity Manager installation options

automated 67 automated installation 67 CID installation 67 customized installation 68

Netfinity Manager installation program 39 Netfinity Manager keywords

assigning during installation 43

Netfinity Manager keywords

assigning keywords 43

for systems 43 Netfinity Manager system requirements Netfinity options

Force Remote Logons 43

Service Execution Alerts 43 noise level 8

(continued)

ODBC database support 52 operating system

drivers needed 26, 27

installing 25

supported 25

partition access, system 63 POST

description of 29 power

cord 87 power switch 11 Power-On Error Detect 60 Predictive Failure Analysis 61 problems, general 29 Process Manager 61 profile, system 63

rack

installing in 13

mounting 13

moving in 21

removing from 21 RAID Manager 61 random-access memory 4 rear view 11 registered synchronous dynamic random access

memory (SDRAM) 4

remote

session 61

System Manager 61

Workstation Control 61 removing services 68 road map 36

scheduler, event 60 Screen View 61 SDRAM 4 Security Manager 62

90 Netfinity 4000R User's Handbook

Ibm NETFINITY 4000R User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety information statements

Section 1. IBM Netfinity 4000R server

Chapter 1. Introducing your IBM Netfinity 4000R

Inventory list

Features at a glance

Model specifications

What your IBM Netfinity 4000R offers

Reliability, availability, and serviceability features

Upgradable BIOS

Placement considerations

System specifications

Controls, indicators, and connectors

Chapter 2. Installing the server in the rack enclosure

What you will need

Preparing the server

Preparing the rack

Installing the server

Removing the server from the rack

Chapter 3. Using the setup utility

Chapter 4. Installing the operating system

What you need

What to do

Chapter 5. Solving problems

General symptoms

Power-on self-test (POST)

Error messages

Diagnostic utility

Section 2. Netfinity Manager

Chapter 6. Netfinity Manager

Managing your IBM Netfinity server with Netfinity Manager

Netfinity Manager documentation

Road map

Chapter 7. Netfinity Manager system requirements

Chapter 8. Starting the Netfinity Manager installation program

Chapter 9. Netfinity Manager database support

DB2 database support

Lotus Notes database support

ODBC database support

Chapter 10. Starting Netfinity Manager

Netfinity Manager Service Manager

Netfinity Manager service descriptions

Delaying Netfinity Manager startup on OS/2 systems

Chapter 11. Getting more information about Netfinity Manager

Chapter 12. Installation options

Automated installation

Customized installation

Section 3. Appendixes

Appendix A. Help and service information

Step 1: Troubleshooting

Step 2: Preparing for the service call

Step 3: Placing the service call to IBM

Getting addtional help, service, and information

Appendix B. Server records

Serial number

Appendix C. Product warranties and notices

Notices

Trademarks