IBM Netfinity 3500 M10 User Handbook Manual

Netfinity 3500 M10
User's Handbook
IBM
Netfinity 3500 M10
User's Handbook
Note
First Edition (July 1999)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America and the United Kingdom. It is possible that this publication may contain reference to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.
No part of this publication may be reproduced or distributed in any form or by any means without prior permission in writing from the International Business Machines Corporation.
Copyright International Business Machines Corporation 1999. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Lithium battery notice ......................... ix
Laser compliance statements ..................... x
About this book ............................ xiii
How this book is organized ..................... xiii
Notices used in this book ...................... xiv
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Chapter 1. Introducing your Netfinity 3500 M10 server .... 1
Features at a glance ........................... 3
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Arranging your workspace ...................... 6
Cabling the server ............................ 8
Chapter 2. Operating your server .................. 11
Using controls and status indicators ................. 12
Using system management features ................. 14
Changing keyboard speed ....................... 15
Using locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 3. Using the Configuration/Setup Utility Program .. 17
Starting and using the program .................... 19
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Instructions for common procedures ................. 41
Quick reference for network-related settings ............ 58
Chapter 4. Taking care of your server ............... 63
Cleaning the mouse ........................... 64
Replacing the battery .......................... 64
Moving your server ........................... 65
Chapter 5. Installing options . . . . . . . . . . . . . . . . . . . . 67
Before you begin ............................. 69
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Handling static-sensitive devices ................... 72
Available options and features .................... 73
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Preparing to install and remove options .............. 75
Working with options on the system board ............ 82
Copyright IBM Corp. 1999 iii
Working with adapters ........................ 100
Working with internal drives .................... 109
Working with security options ................... 124
Completing the installation ..................... 134
Interrupt and DMA resources .................... 144
Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . . 147
Using diagnostic tools ........................ 148
IBM Enhanced Diagnostics ...................... 191
Installing files from Option Diskettes ............... 193
BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Changing the battery ......................... 194
Chapter 7. Getting help, service, and information ...... 197
Service support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Before you call for service ...................... 200
Getting customer support and service ............... 201
Purchasing additional services ................... 206
Ordering publications . . . . . . . . . . . . . . . . . . . . . . . . . 209
Appendix A. Server records and specifications ........ 211
Serial numbers and keys ....................... 211
Device records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
System specifications . . . . . . . . . . . . . . . . . . . . . . . . . 215
System board switches ........................ 216
Appendix B. Product warranties and notices .......... 219
Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . 219
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
iv Netfinity 3500 M10 User's Handbook
Safety Information
Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança.
Před instalací tohoto produktu si přečtěte příručku bezpečnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette
produktet.
Contents v
Antes de instalar este produto, leia as Informações sobre Segurança.
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten.
vi Netfinity 3500 M10 User's Handbook
1
DANGER
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
– Do not connect or disconnect any cables or
perform installation, maintenance, or reconfiguration of this product during an electrical storm.
– Connect all power cords to a properly wired and
grounded electrical outlet.
– Connect to properly wired outlets any
equipment that will be attached to this product.
– When possible, use one hand only to connect or
disconnect signal cables.
– Never turn on any equipment when there is
evidence of fire, water, or structural damage.
– Disconnect the attached power cords,
telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
– Connect and disconnect cables as described in
the following table when installing, moving, or opening covers on this product or attached devices.
Contents vii
To Connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To Disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
viii Netfinity 3500 M10 User's Handbook
Lithium battery notice
2
CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
– Throw or immerse into water – Heat to more than 100°C (212°F) – Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Contents ix
Laser compliance statements
Some IBM PC Server and Netfinity models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.
3
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:
– Do not remove the covers. Removing the covers of the
laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
– Use of controls or adjustments or performance of
procedures other than those specified herein might result in hazardous radiation exposure.
x Netfinity 3500 M10 User's Handbook
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
4
k18 kg (37 lbs)
CAUTION: Use safe practices when lifting.
Contents xi
k32 kg (70.5 lbs) k55 kg (121.2 lbs)
xii Netfinity 3500 M10 User's Handbook
About this book
This book provides instructions on how to set up and configure your Netfinity 3500 M10 and how to install and remove options. This book also provides information to help you solve many simple problems that might occur.
How this book is organized
Chapter 1, “Introducing your Netfinity 3500 M10 server,” provides information about the features of your server, arranging your workspace and attaching cables to your server.
Chapter 2, “Operating your server,” contains information about the operating controls of your server, and more detailed information about the features, for the day-to-day use of your server.
Chapter 3, “Using the Configuration/Setup Utility Program,” describes how to use the Configuration/Setup Utility program to configure your server. This chapter also provides instructions for using various utility programs and resolving configuration conflicts.
Chapter 4, “Taking care of your server,” provides guidelines for the proper handling and care of your server.
Chapter 5, “Installing options,” contains instructions for installing and removing options, such as memory, adapters, and internal drives. Instructions for connecting external options are also included in this chapter, as well as instructions for setting jumpers.
Chapter 6, “Solving problems,” includes an overview of the diagnostic tools, instructions for testing the server, error codes and messages, and troubleshooting charts. This chapter also contains information about checking the server for damage and replacing the battery.
Chapter 7, “Getting help, service, and information,” provides instructions on how to obtain service and technical assistance for your Netfinity 3500 M10 server and other IBM products that you might plan to use. This chapter also contains information about other publications, products, warranties, and services that IBM offers. Also included are fax numbers, toll-free telephone numbers,
Copyright IBM Corp. 1999 xiii
Notices used in this book
and access information for electronic bulletin boards, online services, and the World Wide Web.
Appendix A, “Server records and specifications,” provides a section to record and update important information about your server, including serial numbers, key number, and device records. Whenever you add options to your server, be sure to update the information in these records. In addition to server records, this chapter contains the server specifications, such as product dimensions and environmental operating requirements. This chapter also contains instructions for setting switches.
Appendix B, “Product warranties and notices,” contains warranty information, notices, and trademarks.
An index follows the appendixes.
Notices used in this book
This book contains notices to highlight information or provide safety information:
Notes
These notices provide important tips, guidance, or advice.
Attention
These notices indicate situations where damage to programs, devices, or data might occur. An attention notice is placed just before the instruction or situation in which damage might occur.
Caution
These notices indicate situations that can be potentially hazardous to you. A caution notice is placed just before descriptions of potentially hazardous procedure steps or situations.
xiv Netfinity 3500 M10 User's Handbook
Danger
These notices indicate situations that are potentially lethal or extremely hazardous to you. A danger notice is placed just before descriptions of potentially lethal or extremely hazardous procedure steps or situations.
Related publications
The following publications contain more information about your server.
The Getting Started booklet is included with your server. It
includes information for setting up, attaching cables, and installing an operating system.
The ServerGuide package, which contains serveral CD-ROMs,
describes the advantages of IBM ServerGuide and how to use the ServerGuide software.
The Safety Book is also included with your server. It includes
important safety information in multiple languages.
Hardware Maintenance Manual
This publication contains information for trained service technicians. It can be found on the World Wide Web by starting at:
http://www.ibm.com/support/
and selecting Netfinity servers. It can also be ordered from IBM. To purchase a copy, refer to
Chapter 7, “Getting help, service, and information” on page 197.
About this book xv
xvi Netfinity 3500 M10 User's Handbook
Chapter 1. Introducing your Netfinity 3500 M10 server
Thank you for purchasing an IBM Netfinity 3500 M10 server. Your Netfinity 3500 M10 server is a high-performance entry class server. It is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and large amounts of reliable data storage.
Performance, ease of use, reliability, and expansion capabilities were key considerations during the design of your server. These design features make it possible for you to customize the server hardware to meet your business needs of today, while providing flexible expansion capabilities for the future.
Your IBM Netfinity 3500 M10 server comes with a three-year limited warranty and IBM Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about your Netfinity 3500 M10 server model and other IBM server products at the following World Wide Web address:
http://www.ibm.com/netfinity/
Your server serial number and model number are located near the bottom of the front bezel. Write these numbers in the spaces provided in “Serial numbers and keys” on page 211. You will need these numbers when you register your server with IBM. After you register your server, you can receive information about updates, performance tips, and compatibility. To register your server, go to the following World Wide Web address:
http://www.ibm.com/pc/register
For service, assistance, or additional information about IBM Start Up Support and the World Wide Web, see Chapter 7, “Getting help, service, and information” on page 197.
If you have not yet set up your server, see the Start Here booklet for detailed information about attaching cables and installing an operating system. Be sure to read the publications that come with the IBM ServerGuide package before you set up your server.
Copyright IBM Corp. 1999 1
This chapter contains an overview of the server features and components.
This chapter contains:
Features at a glance ........................... 3
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Questions or problems? ....................... 5
Arranging your workspace ...................... 6
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Glare and lighting .......................... 7
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electrical outlets and cable lengths ................ 7
Cabling the server ............................ 8
2 Netfinity 3500 M10 User's Handbook
Features at a glance
The following table summarizes the features of the Netfinity 3500 M10.
Microprocessor
Standard: 64 MB or 128 MB,
depending on server model
Intel Pentium III microprocessor512 KB L2 cache memory
Memory
Expandable to 1 GB of SDRAM
Installed: synchronous dynamic
random access memory (SDRAM) error correcting code (ECC), 100 MHz DIMMs.
Support for:
– 64 MB and 128 MB unregistered
DIMMs, or 256 MB registered DIMMs, in either single-sided or double-sided configurations
– DIMM heights up to 2.5 inches
Four 3.3 V, synchronous, 168-pin,
dual in-line memory module (DIMM) sockets
Flash memory for system programs
Internal hard disk drives
Standard: Open bay or one SCSI
hard disk drive
Maximum SCSI devices:
– Four slimline hard disk drives – Two half-height hard disk
drives
CD-ROM drive
One IDE CD-ROM drive
Removable-media drives
Standard: One 3.5-inch, 1.44 MB
diskette drive
Maximum: One diskette drive and
one tape backup
Expansion
Six drive baysSix expansion slots (four
dedicated PCI, one shared ISA/PCI, and one dedicated AGP)
Support for PCI/ISA Plug and
Play adapters
Support for dual microprocessorsSupport for additional internal
and external SCSI devices
Support for 3.5-inch, 1.44 MB
diskette drive; internal tape drive
Support for Netfinity ServeRAID
adapters
Power supply
330 W, 115/230 V ac, 50/60 HzAutomatic ac voltage sensingBuilt-in overload and surge
protection
System Management
RPL (remote program load) and
DHCP (dynamic host configuration protocol)
Wake on LANAlert on LAN (supported on
certain models)
Remote reset from LAN
Security
Power-on and administrator
passwords Lockable cover Bolt-down capability Chassis-intrusion detection
Startup sequence controlStartup without diskette drive,
keyboard, or mouse
Unattended start modeControl access to diskette, hard disk,
serial port, parallel port
Video
Standard: Graphics adapter or AGP
graphics adapter, depending on
server model
Integrated functions
Ethernet controller with 10BASE-T
and 100BASE-TX connectivity
ECP/EPP parallel portTwo 16550 UART serial portsTwo USB ports
Mouse port Keyboard port
Monitor port (on graphics adapter)Ethernet RJ-45 port
Operating systems supported
Microsoft Windows NT Server
Version 4.0
Novell Netware Version 4.x or 5.x
SCO UnixWare
IBM OS/2 Warp Server SMP
See “Viewing the System Summary” on page 41 for information on viewing the configuration information for your server.
Chapter 1. Introducing your Netfinity 3500 M10 server 3
Getting started
Before you install hardware and software in your server, you need to determine the hardware, software, and operating system requirements for your operating environment. Refer to your ServerGuide package for details about installing an operating system and other software. See Chapter 5, “Installing options” on page 67 for instructions on installing hardware in your server.
If you have not already done so, unpack and set up your server. Refer to the Start Here booklet for instructions. If you are not installing any optional hardware now, connect the cables and power cord. Follow the instructions in “Cabling the server” on page 8 or the Start Here booklet.
Note: After you unpack your server, locate the keys. At the time of
shipment, two keys are attached to the back of the server. Store the keys in a safe place. If you lose them, you must order keys from the key manufacturer.
4 Netfinity 3500 M10 User's Handbook
Questions or problems?
The following information is provided in case you need help while you are setting up your server.
World Wide Web
You can obtain up-to-date information about your server model, a complete listing of the options that are supported on your model, and information about other IBM server products by accessing the IBM Enterprise Servers home page at the following address:
http://www.pc.ibm.com/us/netfinity/
IBM Start Up Support
The IBM Start Up Support program provides comprehensive telephone assistance 24 hours a day, seven days a week during your first 90 days after installation1. Assistance is available for IBM and non-IBM network operating systems, network-interface adapters, and other optional peripherals.
For more information about this exceptional program, or for assistance with the installation of your server:
– In the U.S. or Puerto Rico, call 1-800-772-2227. – In Canada, call 1-800-565-3344. – In the United Kingdom, call 01475-555055.
In all other countries, contact your IBM reseller or your IBM marketing representative.
If an item is missing or damaged, contact your place of purchase.
1
Service availability will vary by country. Response time will vary depending on the number and nature of calls received.
Chapter 1. Introducing your Netfinity 3500 M10 server
5
Arranging your workspace
To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets also can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best.
Sitting in the same position for a long time causes fatigue. A good chair can make a big difference. The backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs. Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists in a neutral, comfortable position. Try to keep a light touch on the keyboard and your hands and fingers relaxed. You can change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet.
Viewing Distance
Lower Back Support
Seat Height
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance,
6 Netfinity 3500 M10 User's Handbook
usually 51 to 61 cm (20 to 24 in.), and position it so you can view it without having to twist your body.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Place the monitor at right angles to windows and other light sources, when possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the Brightness and Contrast controls on the monitor as the room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after you have exhausted other methods of reducing glare.
Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner.
Air circulation
Your computer and monitor produce heat. The computer has a fan that pulls in fresh air and forces out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage. Place the computer and monitor so that nothing blocks the air vents; usually, 51 mm (2 in.) of air space is sufficient. Also, make sure the vented air is not blowing on someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that connect to the monitor, printer, and other devices might determine the final placement of your computer.
Chapter 1. Introducing your Netfinity 3500 M10 server 7
When arranging your workspace:
Avoid the use of extension cords. When possible, plug the
computer power cord directly into an electrical outlet.
Keep power cords and cables neatly routed away from
walkways and other areas where they might get kicked accidentally.
For more information about power cords, see “Power cord notice” on page 235.
Cabling the server
Before cabling your server:
Make sure you have an adequate number of properly grounded
outlets for the server and any other devices.
Select a location for the server where it will remain dry. Rain or
spilled liquids might damage your server.
Leave the required amount of space around the server for
proper air circulation.
– 102 mm (4 in.) in the front – 127 mm (5 in.) in the rear – 51 mm (2 in.) on the left and right sides
8 Netfinity 3500 M10 User's Handbook
Use the following illustration to cable your server.
.1/ Mouse
connector
.2/ Parallel port
connector
.3/ SCSI
connector
.4/ Monitor
connector
.5/ Expansion
1
1
2
2
.1ð/ Expansion
.11/ Microphone
.12/ Audio line in
.13/ Audio line
.14/ Ethernet
.15/ Serial port 2
.16/ Serial port 1
.17/ Universal
.18/ Universal
.19/ Keyboard
.2ð/ Power cord
slot 6 (shared PCI/ISA)
.6/ Expansion
slot 5 (PCI)
.7/ Expansion
slot 4 (PCI)
.8/ Expansion
slot 3 (PCI)
.9/ Expansion
slot 2 (PCI)
slot 1 (AGP)
connector
connector
out connector
connector
connector
connector
serial bus (USB) 2
serial bus (USB) 1
connector
connector
Chapter 1. Introducing your Netfinity 3500 M10 server 9
Refer to the Start Here booklet for instructions on cabling the server.
Important
For operation of the system within FCC Class A limits, Class
5 Ethernet cabling must be used.
If there is a label covering the power connector, remove it.
Connect the power cords to the server and other devices first, then plug the cords into properly grounded electrical outlets.
When the power cord is first plugged in, the server powers
on for a few seconds, then powers off. This is normal operation.
In some circumstances, the server might not power off
immediately when the power switch is pressed. In this case, hold the power switch down until the power turns off.
10 Netfinity 3500 M10 User's Handbook
Chapter 2. Operating your server
This chapter provides information to help you in the day-to-day use of your server.
Important
The power line and power control behavior of the Netfinity 3500 M10 is different from some earlier server models. Note the following:
When the power cord is first plugged in, the server might
appear to power on for a few seconds, then power off. This is a normal sequence to enable the server to self-initialize.
The power switch will normally operate with a single touch.
However, in some circumstances the server may not immediately power off. In this case, hold the power switch down for approximately 5 seconds. The server will then turn off.
Do not operate your server with the cover off. Proper cooling is required for the reliable performance of internal components.
This chapter contains:
Using controls and status indicators ................. 12
Using system management features ................. 14
Wake on LAN ............................ 14
Alert on LAN ............................. 15
RPL or DHCP ............................. 15
POST/BIOS update over the network .............. 15
Changing keyboard speed ....................... 15
Using locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Locking the cover .......................... 16
Locking the keyboard ........................ 16
Using a security U-bolt ....................... 16
Copyright IBM Corp. 1999 11
Using controls and status indicators
Power Switch Power-On Light
Hard-Disk Drive Light
LAN Activity Light
Diskette Eject Button
7 t ke c o
Socket 7
S
Socket 7
The following describes the operating controls and status indicators located on the front of your server.
Diskette Drive Light
Power Switch
Press this switch to turn your server on or off. Do not turn off your server if the in-use light for the hard disk drive or diskette drive is on.
12 Netfinity 3500 M10 User's Handbook
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