Before using this information and the product it supports, be sure to read the general information under
Appendix B, “Product warranties and notices” on page 219.
First Edition (July 1999)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore,
this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. IBM may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time.
This publication was developed for products and services offered in the United States of America and the
United Kingdom. It is possible that this publication may contain reference to, or information about, IBM
products (machines and programs), programming, or services that are not announced in your country. Such
references or information must not be construed to mean that IBM intends to announce such IBM products,
programming, or services in your country.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
No part of this publication may be reproduced or distributed in any form or by any means without prior
permission in writing from the International Business Machines Corporation.
Copyright International Business Machines Corporation 1999. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure
is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Před instalací tohoto produktu si přečtěte příručku bezpečnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette
produktet.
Contents v
Antes de instalar este produto, leia as Informações sobre Segurança.
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
viNetfinity 3500 M10 User's Handbook
1
DANGER
Electrical current from power, telephone, and
communication cables is hazardous.
To avoid a shock hazard:
– Do not connect or disconnect any cables or
perform installation, maintenance, or
reconfiguration of this product during an
electrical storm.
– Connect all power cords to a properly wired and
grounded electrical outlet.
– Connect to properly wired outlets any
equipment that will be attached to this product.
– When possible, use one hand only to connect or
disconnect signal cables.
– Never turn on any equipment when there is
evidence of fire, water, or structural damage.
– Disconnect the attached power cords,
telecommunications systems, networks, and
modems before you open the device covers,
unless instructed otherwise in the installation
and configuration procedures.
– Connect and disconnect cables as described in
the following table when installing, moving, or
opening covers on this product or attached
devices.
Contents vii
To Connect:
1. Turn everything OFF.
2. First, attach all cables to
devices.
3. Attach signal cables to
connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To Disconnect:
1. Turn everything OFF.
2. First, remove power cords
from outlet.
3. Remove signal cables from
connectors.
4. Remove all cables from
devices.
viiiNetfinity 3500 M10 User's Handbook
Lithium battery notice
2
CAUTION:
When replacing the lithium battery, use only IBM Part
Number 33F8354 or an equivalent type battery
recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with
the same module type made by the same manufacturer.
The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
– Throw or immerse into water
– Heat to more than 100°C (212°F)
– Repair or disassemble
Dispose of the battery as required by local ordinances or
regulations.
Contents ix
Laser compliance statements
Some IBM PC Server and Netfinity models are equipped from the
factory with a CD-ROM drive. CD-ROM drives are also sold
separately as options. The CD-ROM drive is a laser product. The
CD-ROM drive is certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21
Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class
1 laser products. Elsewhere, the drive is certified to conform to the
requirements of the International Electrotechnical Commission (IEC)
825 and CENELEC EN 60 825 for Class 1 laser products.
3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber
optic devices, or transmitters) are installed, note the
following:
– Do not remove the covers. Removing the covers of the
laser product could result in exposure to hazardous laser
radiation. There are no serviceable parts inside the
device.
– Use of controls or adjustments or performance of
procedures other than those specified herein might
result in hazardous radiation exposure.
xNetfinity 3500 M10 User's Handbook
DANGER
Some laser products contain an embedded Class 3A
or Class 3B laser diode. Note the following.
Laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments,
and avoid direct exposure to the beam.
4
k18 kg (37 lbs)
CAUTION:
Use safe practices when lifting.
Contents xi
k32 kg (70.5 lbs)k55 kg (121.2 lbs)
xiiNetfinity 3500 M10 User's Handbook
About this book
This book provides instructions on how to set up and configure
your Netfinity 3500 M10 and how to install and remove options.
This book also provides information to help you solve many simple
problems that might occur.
How this book is organized
Chapter 1, “Introducing your Netfinity 3500 M10 server,” provides
information about the features of your server, arranging your
workspace and attaching cables to your server.
Chapter 2, “Operating your server,” contains information about the
operating controls of your server, and more detailed information
about the features, for the day-to-day use of your server.
Chapter 3, “Using the Configuration/Setup Utility Program,”
describes how to use the Configuration/Setup Utility program to
configure your server. This chapter also provides instructions for
using various utility programs and resolving configuration conflicts.
Chapter 4, “Taking care of your server,” provides guidelines for the
proper handling and care of your server.
Chapter 5, “Installing options,” contains instructions for installing
and removing options, such as memory, adapters, and internal
drives. Instructions for connecting external options are also
included in this chapter, as well as instructions for setting jumpers.
Chapter 6, “Solving problems,” includes an overview of the
diagnostic tools, instructions for testing the server, error codes and
messages, and troubleshooting charts. This chapter also contains
information about checking the server for damage and replacing the
battery.
Chapter 7, “Getting help, service, and information,” provides
instructions on how to obtain service and technical assistance for
your Netfinity 3500 M10 server and other IBM products that you
might plan to use. This chapter also contains information about
other publications, products, warranties, and services that IBM
offers. Also included are fax numbers, toll-free telephone numbers,
Copyright IBM Corp. 1999 xiii
Notices used in this book
and access information for electronic bulletin boards, online services,
and the World Wide Web.
Appendix A, “Server records and specifications,” provides a section
to record and update important information about your server,
including serial numbers, key number, and device records.
Whenever you add options to your server, be sure to update the
information in these records. In addition to server records, this
chapter contains the server specifications, such as product
dimensions and environmental operating requirements. This
chapter also contains instructions for setting switches.
Appendix B, “Product warranties and notices,” contains warranty
information, notices, and trademarks.
An index follows the appendixes.
Notices used in this book
This book contains notices to highlight information or provide safety
information:
Notes
These notices provide important tips, guidance, or advice.
Attention
These notices indicate situations where damage to programs,
devices, or data might occur. An attention notice is placed just
before the instruction or situation in which damage might occur.
Caution
These notices indicate situations that can be potentially
hazardous to you. A caution notice is placed just before
descriptions of potentially hazardous procedure steps or
situations.
xivNetfinity 3500 M10 User's Handbook
Danger
These notices indicate situations that are potentially lethal or
extremely hazardous to you. A danger notice is placed just
before descriptions of potentially lethal or extremely hazardous
procedure steps or situations.
Related publications
The following publications contain more information about your
server.
The Getting Started booklet is included with your server. It
includes information for setting up, attaching cables, and
installing an operating system.
The ServerGuide package, which contains serveral CD-ROMs,
describes the advantages of IBM ServerGuide and how to use
the ServerGuide software.
The Safety Book is also included with your server. It includes
important safety information in multiple languages.
Hardware Maintenance Manual
This publication contains information for trained service
technicians. It can be found on the World Wide Web by starting
at:
http://www.ibm.com/support/
and selecting Netfinity servers.
It can also be ordered from IBM. To purchase a copy, refer to
Chapter 7, “Getting help, service, and information” on
page 197.
About this bookxv
xviNetfinity 3500 M10 User's Handbook
Chapter 1.Introducing your Netfinity 3500 M10 server
Thank you for purchasing an IBM Netfinity 3500 M10 server.
Your Netfinity 3500 M10 server is a high-performance entry class
server. It is ideally suited for networking environments that require
superior microprocessor performance, efficient memory
management, flexibility, and large amounts of reliable data storage.
Performance, ease of use, reliability, and expansion capabilities were
key considerations during the design of your server. These design
features make it possible for you to customize the server hardware
to meet your business needs of today, while providing flexible
expansion capabilities for the future.
Your IBM Netfinity 3500 M10 server comes with a three-year limited
warranty and IBM Start Up Support. If you have access to the
World Wide Web, you can obtain up-to-date information about your
Netfinity 3500 M10 server model and other IBM server products at
the following World Wide Web address:
http://www.ibm.com/netfinity/
Your server serial number and model number are located near the
bottom of the front bezel. Write these numbers in the spaces
provided in “Serial numbers and keys” on page 211. You will need
these numbers when you register your server with IBM. After you
register your server, you can receive information about updates,
performance tips, and compatibility. To register your server, go to
the following World Wide Web address:
http://www.ibm.com/pc/register
For service, assistance, or additional information about IBM Start Up
Support and the World Wide Web, see Chapter 7, “Getting help,
service, and information” on page 197.
If you have not yet set up your server, see the Start Here booklet for
detailed information about attaching cables and installing an
operating system. Be sure to read the publications that come with
the IBM ServerGuide package before you set up your server.
Copyright IBM Corp. 1999 1
This chapter contains an overview of the server features and
components.
Startup sequence control
Startup without diskette drive,
keyboard, or mouse
Unattended start mode
Control access to diskette, hard disk,
serial port, parallel port
Video
Standard: Graphics adapter or AGP
graphics adapter, depending on
server model
Integrated functions
Ethernet controller with 10BASE-T
and 100BASE-TX connectivity
ECP/EPP parallel port
Two 16550 UART serial ports
Two USB ports
Mouse port
Keyboard port
Monitor port (on graphics adapter)
Ethernet RJ-45 port
Operating systems supported
Microsoft Windows NT Server
Version 4.0
Novell Netware Version 4.x or 5.x
SCO UnixWare
IBM OS/2 Warp Server SMP
See “Viewing the System Summary” on page 41 for information on viewing the configuration
information for your server.
Chapter 1. Introducing your Netfinity 3500 M10 server3
Getting started
Before you install hardware and software in your server, you need
to determine the hardware, software, and operating system
requirements for your operating environment. Refer to your
ServerGuide package for details about installing an operating system
and other software. See Chapter 5, “Installing options” on page 67
for instructions on installing hardware in your server.
If you have not already done so, unpack and set up your server.
Refer to the Start Here booklet for instructions. If you are not
installing any optional hardware now, connect the cables and power
cord. Follow the instructions in “Cabling the server” on page 8 or
the Start Here booklet.
Note: After you unpack your server, locate the keys. At the time of
shipment, two keys are attached to the back of the server.
Store the keys in a safe place. If you lose them, you must
order keys from the key manufacturer.
4Netfinity 3500 M10 User's Handbook
Questions or problems?
The following information is provided in case you need help while
you are setting up your server.
World Wide Web
You can obtain up-to-date information about your server model,
a complete listing of the options that are supported on your
model, and information about other IBM server products by
accessing the IBM Enterprise Servers home page at the following
address:
http://www.pc.ibm.com/us/netfinity/
IBM Start Up Support
The IBM Start Up Support program provides comprehensive
telephone assistance 24 hours a day, seven days a week during
your first 90 days after installation1. Assistance is available for
IBM and non-IBM network operating systems, network-interface
adapters, and other optional peripherals.
For more information about this exceptional program, or for
assistance with the installation of your server:
– In the U.S. or Puerto Rico, call 1-800-772-2227.
– In Canada, call 1-800-565-3344.
– In the United Kingdom, call 01475-555055.
In all other countries, contact your IBM reseller or your IBM
marketing representative.
If an item is missing or damaged, contact your place of
purchase.
1
Service availability will vary by country. Response time will vary depending on the number and nature of calls received.
Chapter 1. Introducing your Netfinity 3500 M10 server
5
Arranging your workspace
To get the most from your computer, arrange both the equipment
you use and your work area to suit your needs and the kind of
work you do. Your comfort is of foremost importance, but light
sources, air circulation, and the location of electrical outlets also can
affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are
a few guidelines to help you find a position that suits you best.
Sitting in the same position for a long time causes fatigue. A good
chair can make a big difference. The backrest and seat should
adjust independently and provide good support. The seat should
have a curved front to relieve pressure on the thighs. Adjust the
seat so that your thighs are parallel to the floor and your feet are
either flat on the floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor
and your wrists in a neutral, comfortable position. Try to keep a
light touch on the keyboard and your hands and fingers relaxed.
You can change the angle of the keyboard for maximum comfort by
adjusting the position of the keyboard feet.
Viewing Distance
Lower
Back
Support
Seat
Height
Adjust the monitor so the top of the screen is at, or slightly below,
eye level. Place the monitor at a comfortable viewing distance,
6Netfinity 3500 M10 User's Handbook
usually 51 to 61 cm (20 to 24 in.), and position it so you can view it
without having to twist your body.
Glare and lighting
Position the monitor to minimize glare and reflections from
overhead lights, windows, and other light sources. Place the
monitor at right angles to windows and other light sources, when
possible. Reduce overhead lighting, if necessary, by turning off
lights or using lower wattage bulbs. If you install the monitor near
a window, use curtains or blinds to block the sunlight. You might
have to adjust the Brightness and Contrast controls on the monitor
as the room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting,
an antiglare filter placed over the screen might be helpful.
However, these filters might affect the clarity of the image on the
screen; try them only after you have exhausted other methods of
reducing glare.
Dust buildup compounds problems associated with glare.
Remember to clean your monitor screen periodically using a soft
cloth moistened with a nonabrasive liquid glass cleaner.
Air circulation
Your computer and monitor produce heat. The computer has a fan
that pulls in fresh air and forces out hot air. The monitor lets hot
air escape through vents. Blocking the air vents can cause
overheating, which might result in a malfunction or damage. Place
the computer and monitor so that nothing blocks the air vents;
usually, 51 mm (2 in.) of air space is sufficient. Also, make sure the
vented air is not blowing on someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and
cables that connect to the monitor, printer, and other devices might
determine the final placement of your computer.
Chapter 1. Introducing your Netfinity 3500 M10 server7
When arranging your workspace:
Avoid the use of extension cords. When possible, plug the
computer power cord directly into an electrical outlet.
Keep power cords and cables neatly routed away from
walkways and other areas where they might get kicked
accidentally.
For more information about power cords, see “Power cord notice”
on page 235.
Cabling the server
Before cabling your server:
Make sure you have an adequate number of properly grounded
outlets for the server and any other devices.
Select a location for the server where it will remain dry. Rain or
spilled liquids might damage your server.
Leave the required amount of space around the server for
proper air circulation.
– 102 mm (4 in.) in the front
– 127 mm (5 in.) in the rear
– 51 mm (2 in.) on the left and right sides
8Netfinity 3500 M10 User's Handbook
Use the following illustration to cable your server.
.1/Mouse
connector
.2/Parallel port
connector
.3/SCSI
connector
.4/Monitor
connector
.5/Expansion
1
1
2
2
.1ð/Expansion
.11/Microphone
.12/Audio line in
.13/Audio line
.14/Ethernet
.15/Serial port 2
.16/Serial port 1
.17/Universal
.18/Universal
.19/Keyboard
.2ð/Power cord
slot 6 (shared
PCI/ISA)
.6/Expansion
slot 5 (PCI)
.7/Expansion
slot 4 (PCI)
.8/Expansion
slot 3 (PCI)
.9/Expansion
slot 2 (PCI)
slot 1 (AGP)
connector
connector
out connector
connector
connector
connector
serial bus
(USB) 2
serial bus
(USB) 1
connector
connector
Chapter 1. Introducing your Netfinity 3500 M10 server9
Refer to the Start Here booklet for instructions on cabling the server.
Important
For operation of the system within FCC Class A limits, Class
5 Ethernet cabling must be used.
If there is a label covering the power connector, remove it.
Connect the power cords to the server and other devices
first, then plug the cords into properly grounded electrical
outlets.
When the power cord is first plugged in, the server powers
on for a few seconds, then powers off. This is normal
operation.
In some circumstances, the server might not power off
immediately when the power switch is pressed. In this case,
hold the power switch down until the power turns off.
10Netfinity 3500 M10 User's Handbook
Chapter 2.Operating your server
This chapter provides information to help you in the day-to-day use
of your server.
Important
The power line and power control behavior of the Netfinity 3500
M10 is different from some earlier server models. Note the
following:
When the power cord is first plugged in, the server might
appear to power on for a few seconds, then power off. This
is a normal sequence to enable the server to self-initialize.
The power switch will normally operate with a single touch.
However, in some circumstances the server may not
immediately power off. In this case, hold the power switch
down for approximately 5 seconds. The server will then
turn off.
Do not operate your server with the cover off. Proper cooling is
required for the reliable performance of internal components.
This chapter contains:
Using controls and status indicators................. 12
Using system management features................. 14
Wake on LAN............................ 14
Alert on LAN............................. 15
RPL or DHCP ............................. 15
POST/BIOS update over the network.............. 15