IBM ThinkPad 570, MT 2643, MT 2644 Hardware Manual

January 2000

This manual supports:

ThinkPad 570 (MT 2643/2644)
ThinkPad 570E (MT 2643/2644)

Note

Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 111.

First Edition (January 2000)

The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES
CORPORATION PROVIDES THIS PUBLICATION “AS IS”
WITHOUT ANY WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE LIMITED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
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therefore, this statement may not apply to you.

This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements or changes to the products or the programs
described in this publication at any time.

It is possible that this publication may contain references
to, or information about, IBM products (machines and
programs), programming, or services that are not
announced in your country. Such references or
information must not be construed to mean that IBM
intends to announce such IBM products, programming, or
services in your country.

Requests for technical information about IBM products
should be made to your IBM authorized dealer or your IBM
marketing representative.

 Copyright International Business Machines
Corporation 2000. All rights reserved. Note to U.S.

Government Users – Documentation related to restricted
rights – Use, duplication, or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with
IBM Corp.

Contents

Introduction . . . . . . . . . . . . . . . . . . . 1

Important Service Information ........... 1

How to Use Error Messages .......... 2

How to Read POST Error Messages ...... 2

Drive and Diskette Compatibility Matrix ....... 3

Safety Notices (Multi-lingual Translations) ..... 4

Safety Information . . . . . . . . . . . . . . . . 11

General Safety . . . . . . . . . . . . . . . . 11

Electrical Safety . . . . . . . . . . . . . . . . 12

Safety Inspection Guide ............ 13

Handling Electrostatic Discharge-Sensitive Devices 15

Grounding Requirements . . . . . . . . . . . . 15

Laser compliance statement ............ 16

General descriptions . . . . . . . . . . . . . . . 19

Read this first ................... 19

Related service information ............ 22

Reset switch . . . . . . . . . . . . . . . . . 22

Service Web site ............... 22

Passwords . . . . . . . . . . . . . . . . . . 22

Power management features .......... 24

Checkout guide . . . . . . . . . . . . . . . . . . 27

Testing the computer ............. 27

Detecting system information with PC-Doctor . . 28

Power system checkout ............ 29

ThinkPad 570 and 570E ............. 33

Product overview . . . . . . . . . . . . . . . . . 35

Specifications . . . . . . . . . . . . . . . . . 35

Status indicators . . . . . . . . . . . . . . . . 37

Structure . . . . . . . . . . . . . . . . . . . 38

Fn key combinations .............. 41

Symptom-to-FRU index . . . . . . . . . . . . . . 42

Numeric error codes .............. 42

Error messages . . . . . . . . . . . . . . . . 44

Beep symptoms . . . . . . . . . . . . . . . . 45

LCD-related symptoms . . . . . . . . . . . . . 45

Intermittent problems . . . . . . . . . . . . . . 46

Undetermined problems . . . . . . . . . . . . 46

FRU replacement notices ............. 48

Screw notices . . . . . . . . . . . . . . . . . 48

Retaining serial numbers ............ 49

Removing and replacing a FRU .......... 51

1010 Battery pack . . . . . . . . . . . . . . . 53

1020 Backup battery . . . . . . . . . . . . . 54

1030 DIMM . . . . . . . . . . . . . . . . . . 56

1040 Hard disk drive ............. 57

1050 Keyboard . . . . . . . . . . . . . . . . 59

1060 Center cover . . . . . . . . . . . . . . 61

1070 Modem card . . . . . . . . . . . . . . . 62

 Copyright IBM Corp. 2000 iii

1080 Frame and power switch ......... 63

1090 Audio card . . . . . . . . . . . . . . . 65

1100 Modem jack . . . . . . . . . . . . . . . 66

1110 Speaker . . . . . . . . . . . . . . . . . 67

1120 Audio cable . . . . . . . . . . . . . . . 69

1130 PC Card slots .............. 70

1140 Hard disk drive cable .......... 71

1150 Upper shield . . . . . . . . . . . . . . 74

1160 Fan . . . . . . . . . . . . . . . . . . . 77

1170 LCD unit . . . . . . . . . . . . . . . . 79

1180 System board assembly ......... 81

1190 I/O Connector cable or system board . . . 82

2010 LCD front bezel ............. 84

2020 Inverter card . . . . . . . . . . . . . . 87

2030 LCD panel . . . . . . . . . . . . . . . 88

2040 Hinges . . . . . . . . . . . . . . . . . 91

3010 Blank bezel in the UltraBase ....... 92

Battery pack in the UltraBase .......... 93

Locations . . . . . . . . . . . . . . . . . . . . . 94

Front view . . . . . . . . . . . . . . . . . . . 94

Rear view . . . . . . . . . . . . . . . . . . . 96

Bottom view . . . . . . . . . . . . . . . . . . 97

Password pads . . . . . . . . . . . . . . . . 98

Parts List . . . . . . . . . . . . . . . . . . . . . 99

LCD FRU . . . . . . . . . . . . . . . . . . 103

Keyboard . . . . . . . . . . . . . . . . . . 106

Common Parts List ............. 108

Notices . . . . . . . . . . . . . . . . . . . . . 111

Trademarks . . . . . . . . . . . . . . . . . 111

iv ThinkPad 570 and 570E Hardware Maintenance

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Introduction

Important Service Information

Important

Diskette fixes are customer installable. The diskette
fixes are located on the PC Company Bulletin Board
Service (BBS). The direct phone line for modem
connection is 919-557-0001 or tieline 255-0001.

Advise customers to contact the PC Company
HelpCenter at 800-772-2227 if they need assistance in
obtaining or installing any diskette fixes.

Customers in Canada should call IBM HelpPC at
800-565-3344 for assistance or down-load information.
The Canadian BBS phone numbers are:

Montreal 514-938-3022
Toronto 905-316-4255
Vancouver 604-664-6464
Winnipeg 204-934-2735

FRU Replacement Strategy

Before Replacing Parts

Ensure that all diskette fixes are installed prior to
replacing any FRUs listed in this manual.

Use the following strategy to prevent unnecessary FRU
replacement and service expense:

 If you are instructed to replace a FRU and that

does not correct the problem, reinstall the original
FRU before you continue.

 Some computers have both a processor board and a

system board. If you are instructed to replace either
the processor board or the system board, and the first
board that you replaced does not correct the problem,
reinstall the original board, then replace the other
(processor or system) board.

 If an adapter or device consists of more than one

FRU, an error code may be caused by any of the
FRUs. Before replacing the adapter or device,
remove the FRUs, one by one, to see if the
symptoms change. Replace only the FRU that
changed the symptoms.

 Copyright IBM Corp. 2000

1

Attention

A customized setup configuration (other than default
settings) may exist on the computer you are servicing.
Running Automatic Configuration may alter those
settings. Note the current configuration settings (using
the View Configuration option) and verify that the
settings are in place when service is complete.

Hard Disk Drive Replacement Strategy:

Always try to run a low-level format before replacing a hard
disk drive.

Attention

The drive startup sequence in the computer you are
servicing might have been changed. Be extremely
careful during write operations such as copying,
saving, or formatting. Data or programs can be
overwritten if you select an incorrect drive.

How to Use Error Messages

Use the error codes displayed on the screen to diagnose
failures. If more than one error code is displayed, begin
the diagnosis with the first error code. The cause of the
first error code can result in false error codes being
displayed. If no error code is displayed, see if the error
symptom is listed in the Symptom-to-FRU Index for the
computer you are servicing.

How to Read POST Error Messages

POST error messages are displayed on the screen as
three, four, five, or eight digits. The error messages that
can be displayed as shorter POST messages are
highlighted in this index. Some digits will represent
different information for SCSI errors versus non-SCSI
errors.

The following example shows which digits display the
shorter POST error messages and also defines the SCSI
information in an eight-digit error message.

Shorter POST Messages

┌────┬────┬────┬────┐

│ │ │ │ │
┌────┬────┬────┬────┬────┬────┬────┬────┐
│ │ │ │ │ │ │ │ │
└────┴────┴────┴────┴────┴────┴────┴────┘

│ │ │ │ │ │ │ │

Reserved ││││││Size (SCSI)

└────┴────┘ │ │ Slot Number (SCSI)

ID (SCSI)

All SCSI devices are set to a different SCSI ID.
Duplicate SCSI ID settings can generate a false error
message. Use the SCSI ID to determine whether the error
message is coming from an internal or an external device.

2 ThinkPad 570 and 570E Hardware Maintenance

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Device Code │ Logical Unit Number (SCSI)

Drive and Diskette Compatibility Matrix

The following table provides identification information for

3.5-inch drives.

Diskette
Drive

3.5-Inch - 1.44MB 1.44 on the eject button

3.5-Inch - 2.88MB 2.88 on the eject button

Identifying
Mark

The following table provides compatibility information for

3.5-inch diskettes and 3.5-inch diskette drives.

Diskette
Capacity

1.0MB Read/Write Read/Write

2.0MB Read/Write Read/Write

4.0MB Not Compatible Read/Write

1.44MB
Drive

2.88MB
Drive

The following table provides identification information for

5.25-inch diskette drives.

Diskette
Drive

5.25-Inch - 360KB (External) Asterisk on bezel

5.25-Inch - 1.2MB (Internal) 1.2 on the eject button

Identifying
Mark

The following table provides compatibility information for

5.25-inch diskettes and 5.25-inch diskette drives.

Diskette
Capacity

360KB Read/Write Read/Write

1.2MB Not Compatible Read/Write

360KB
Drive

1.2MB
Drive

Note: A 360KB diskette written to or formatted on a

1.2MB drive can be read reliably only on a 1.2MB
drive.

Introduction 3

Safety Notices (Multi-lingual
Translations)

In this manual, safety notices appear in English with a
page number reference to the appropriate multi-lingual,
translated safety notice found in this section.

The following safety notices are provided in English,
French, German, Italian, and Spanish languages.

Safety Notice 1

Before the computer is powered-on after FRU
replacement, make sure all screws, springs, or other
small parts are in place and are not left loose inside
the computer. Verify this by shaking the computer
and listening for rattling sounds. Metallic parts or
metal flakes can cause electrical shorts.

Avant de remettre l'ordinateur sous tension après
remplacement d'une unité en clientèle, vérifiez que
tous les ressorts, vis et autres pièces sont bien en
place et bien fixées. Pour ce faire, secouez l'unité et
assurez-vous qu'aucun bruit suspect ne se produit.
Des pièces métalliques ou des copeaux de métal
pourraient causer un court-circuit.

Bevor nach einem FRU-Austausch der Computer
wieder angeschlossen wird, muß sichergestellt
werden, daß keine Schrauben, Federn oder andere
Kleinteile fehlen oder im Gehäuse vergessen wurden.
Der Computer muß geschüttelt und auf
Klappergeräusche geprüft werden. Metallteile oder

-splitter können Kurzschlüsse erzeugen.
Prima di accendere l'elaboratore dopo che é stata

effettuata la sostituzione di una FRU, accertarsi che
tutte le viti, le molle e tutte le altri parti di piccole
dimensioni siano nella corretta posizione e non siano
sparse all'interno dell'elaboratore. Verificare ciò
scuotendo l'elaboratore e prestando attenzione ad
eventuali rumori; eventuali parti o pezzetti metallici
possono provocare cortocircuiti pericolosi.

Antes de encender el sistema despues de sustituir
una FRU, compruebe que todos los tornillos, muelles
y demás piezas pequeñas se encuentran en su sitio y
no se encuentran sueltas dentro del sistema.
Compruébelo agitando el sistema y escuchando los
posibles ruidos que provocarían. Las piezas metálicas
pueden causar cortocircuitos eléctricos.

4 ThinkPad 570 and 570E Hardware Maintenance

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Safety Notice 2

Some standby batteries contain a small amount of
nickel and cadmium. Do not disassemble it, recharge
it, throw it into fire or water, or short-circuit it. Dispose
of the battery as required by local ordinances or
regulations. Use only the battery in the appropriate
parts listing. Use of an incorrect battery can result in
ignition or explosion of the battery.

Certaines batteries de secours contiennent du nickel
et du cadmium. Ne les démontez pas, ne les
rechargez pas, ne les exposez ni au feu ni à l'eau.
Ne les mettez pas en court-circuit. Pour les mettre au
rebut, conformez-vous à la réglementation en vigueur.
Lorsque vous remplacez la pile de sauvegarde ou
celle de l'horloge temps réel, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. Une batterie ou une pile inappropriée
risque de prendre feu ou d'exploser.

Die Bereitschaftsbatterie, die sich unter dem
Diskettenlaufwerk befindet, kann geringe Mengen
Nickel und Cadmium enthalten. Sie darf nur durch die
Verkaufsstelle oder den IBM Kundendienst
ausgetauscht werden. Sie darf nicht zerlegt,
wiederaufgeladen, kurzgeschlossen, oder Feuer oder
Wasser ausgesetzt werden. Die Batterie kann
schwere Verbrennungen oder Verätzungen
verursachen. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Bereitschafts- oder Systembatterie nur
Batterien des Typs verwenden, der in der
Ersatzteilliste aufgeführt ist. Der Einsatz falscher
Batterien kann zu Entzündung oder Explosion führen.

Alcune batterie di riserva contengono una piccola
quantità di nichel e cadmio. Non smontarle, ricaricarle,
gettarle nel fuoco o nell'acqua né cortocircuitarle.
Smaltirle secondo la normativa in vigore (DPR 915/82,
successive disposizioni e disposizioni locali). Quando
si sostituisce la batteria dell'RTC (real time clock) o la
batteria di supporto, utilizzare soltanto i tipi inseriti
nell'appropriato Catalogo parti. L'impiego di una
batteria non adatta potrebbe determinare l'incendio o
l'esplosione della batteria stessa.

Algunas baterías de reserva contienen una pequeña
cantidad de níquel y cadmio. No las desmonte, ni
recargue, ni las eche al fuego o al agua ni las
cortocircuite. Deséchelas tal como dispone la
normativa local. Utilice sólo baterías que se
encuentren en la lista de piezas. La utilización de una
batería no apropiada puede provocar la ignición o
explosión de la misma.

Introduction 5

Safety Notice 3

The battery pack contains small amounts of nickel.
Do not disassemble it, throw it into fire or water, or
short-circuit it. Dispose of the battery pack as
required by local ordinances or regulations. Use only
the battery in the appropriate parts listing when
replacing the battery pack. Use of an incorrect battery
can result in ignition or explosion of the battery.

La batterie contient du nickel. Ne la démontez pas,
ne l'exposez ni au feu ni à l'eau. Ne la mettez pas en
court-circuit. Pour la mettre au rebut, conformez-vous
à la réglementation en vigueur. Lorsque vous
remplacez la batterie, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. En effet, une batterie inappropriée risque
de prendre feu ou d'exploser.

Akkus enthalten geringe Mengen von Nickel. Sie
dürfen nicht zerlegt, wiederaufgeladen,
kurzgeschlossen, oder Feuer oder Wasser ausgesetzt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.

La batteria contiene piccole quantità di nichel. Non
smontarla, gettarla nel fuoco o nell'acqua né
cortocircuitarla. Smaltirla secondo la normativa in
vigore (DPR 915/82, successive disposizioni e
disposizioni locali). Quando si sostituisce la batteria,
utilizzare soltanto i tipi inseriti nell'appropriato
Catalogo parti. L'impiego di una batteria non adatta
potrebbe determinare l'incendio o l'esplosione della
batteria stessa.

Las baterías contienen pequeñas cantidades de
níquel. No las desmonte, ni recargue, ni las eche al
fuego o al agua ni las cortocircuite. Deséchelas tal
como dispone la normativa local. Utilice sólo baterías
que se encuentren en la lista de piezas al sustituir la
batería. La utilización de una batería no apropiada
puede provocar la ignición o explosión de la misma.

6 ThinkPad 570 and 570E Hardware Maintenance

Manual

Safety Notice 4

The lithium battery can cause a fire, explosion, or
severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100°C
(212°F), incinerate it, or expose its cell contents to
water. Dispose of the battery as required by local
ordinances or regulations. Use only the battery in the
appropriate parts listing. Use of an incorrect battery
can result in ignition or explosion of the battery.

La pile de sauvegarde contient du lithium. Elle
présente des risques d'incendie, d'explosion ou de
brûlures graves. Ne la rechargez pas, ne retirez pas
son connecteur polarisé et ne la démontez pas. Ne
l'exposez pas à une temperature supérieure à 100°C,
ne la faites pas brûler et n'en exposez pas le contenu
à l'eau. Mettez la pile au rebut conformément à la
réglementation en vigueur. Une pile inappropriée
risque de prendre feu ou d'exploser.

Die Systembatterie ist eine Lithiumbatterie. Sie kann
sich entzünden, explodieren oder schwere
Verbrennungen hervorrufen. Batterien dieses Typs
dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt
oder verbrannt werden. Auch darf ihr Inhalt nicht mit
Wasser in Verbindung gebracht oder der zur richtigen
Polung angebrachte Verbindungsstecker entfernt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.

La batteria di supporto e una batteria al litio e puo
incendiarsi, esplodere o procurare gravi ustioni.
Evitare di ricaricarla, smontarne il connettore
polarizzato, smontarla, riscaldarla ad una temperatura
superiore ai 100 gradi centigradi, incendiarla o gettarla
in acqua. Smaltirla secondo la normativa in vigore
(DPR 915/82, successive disposizioni e disposizioni
locali). L'impiego di una batteria non adatta potrebbe
determinare l'incendio o l'esplosione della batteria
stessa.

La bateria de repuesto es una bateria de litio y puede
provocar incendios, explosiones o quemaduras
graves. No la recargue, ni quite el conector
polarizado, ni la desmonte, ni caliente por encima de
los 100°C (212°F), ni la incinere ni exponga el
contenido de sus celdas al agua. Deséchela tal como
dispone la normativa local.

Introduction 7

Safety Notice 5

If the LCD breaks and the fluid from inside the LCD
gets into your eyes or on your hands, immediately
wash the affected areas with water for at least 15
minutes. Seek medical care if any symptoms from the
fluid are present after washing.

Si le panneau d'affichage à cristaux liquides se brise
et que vous recevez dans les yeux ou sur les mains
une partie du fluide, rincez-les abondamment pendant
au moins quinze minutes. Consultez un médecin si
des symptômes persistent après le lavage.

Die Leuchtstoffröhre im LCD-Bildschirm enthält
Quecksilber. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Der
LCD-Bildschirm besteht aus Glas und kann
zerbrechen, wenn er unsachgemäß behandelt wird
oder der Computer auf den Boden fällt. Wenn der
Bildschirm beschädigt ist und die darin befindliche
Flüssigkeit in Kontakt mit Haut und Augen gerät,
sollten die betroffenen Stellen mindestens 15 Minuten
mit Wasser abgespült und bei Beschwerden
anschließend ein Arzt aufgesucht werden.

Nel caso che caso l'LCD si dovesse rompere ed il
liquido in esso contenuto entrasse in contatto con gli
occhi o le mani, lavare immediatamente le parti
interessate con acqua corrente per almeno 15 minuti;
poi consultare un medico se i sintomi dovessero
permanere.

Si la LCD se rompe y el fluido de su interior entra en
contacto con sus ojos o sus manos, lave
inmediatamente las áreas afectadas con agua durante
15 minutos como mínimo. Obtenga atención medica
si se presenta algún síntoma del fluido despues de
lavarse.

8 ThinkPad 570 and 570E Hardware Maintenance

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Safety Notice 6

To avoid shock, do not remove the plastic cover that
surrounds the lower portion of the inverter card.

Afin d'éviter tout risque de choc électrique, ne retirez
pas le cache en plastique protégeant la partie
inférieure de la carte d'alimentation.

Aus Sicherheitsgründen die Kunststoffabdeckung, die
den unteren Teil der Spannungswandlerplatine umgibt,
nicht entfernen.

Per evitare scosse elettriche, non rimuovere la
copertura in plastica che avvolge la parte inferiore
della scheda invertitore.

Para evitar descargas, no quite la cubierta de plástico
que rodea la parte baja de la tarjeta invertida.

Safety Notice 7

Though main batteries have low voltage, a shorted or
grounded battery can produce enough current to burn
combustible materials or personnel.

Bien que le voltage des batteries principales soit peu
élevé, le court-circuit ou la mise à la masse d'une
batterie peut produire suffisamment de courant pour
brûler des matériaux combustibles ou causer des
brûlures corporelles graves.

Obwohl Hauptbatterien eine niedrige Spannung
haben, können sie doch bei Kurzschluß oder Erdung
genug Strom abgeben, um brennbare Materialien zu
entzünden oder Verletzungen bei Personen
hervorzurufen.

Sebbene le batterie di alimentazione siano a basso
voltaggio, una batteria in corto circuito o a massa può
fornire corrente sufficiente da bruciare materiali
combustibili o provocare ustioni ai tecnici di
manutenzione.

Aunque las baterías principales tienen un voltaje bajo,
una batería cortocircuitada o con contacto a tierra
puede producir la corriente suficiente como para
quemar material combustible o provocar quemaduras
en el personal.

Introduction 9

Safety Notice 8

Before removing any FRU, power-off the computer,
unplug all power cords from electrical outlets, remove
the battery pack, then disconnect any interconnecting
cables.

Avant de retirer une unité remplaçable en clientèle,
mettez le système hors tension, débranchez tous les
cordons d'alimentation des socles de prise de courant,
retirez la batterie et déconnectez tous les cordons
d'interface.

Die Stromzufuhr muß abgeschaltet, alle Stromkabel
aus der Steckdose gezogen, der Akku entfernt und
alle Verbindungskabel abgenommen sein, bevor eine
FRU entfernt wird.

Prima di rimuovere qualsiasi FRU, spegnere il
sistema, scollegare dalle prese elettriche tutti i cavi di
alimentazione, rimuovere la batteria e poi scollegare i
cavi di interconnessione.

Antes de quitar una FRU, apague el sistema,
desenchufe todos los cables de las tomas de corriente
eléctrica, quite la batería y, a continuación,
desconecte cualquier cable de conexión entre
dispositivos.

10 ThinkPad 570 and 570E Hardware Maintenance

Manual

Safety Information

The following section contains the safety information that
you need to be familiar with before servicing an IBM
mobile computer.

General Safety

Follow these rules to ensure general safety:

 Observe good housekeeping in the area of the

machines during and after maintenance.

 When lifting any heavy object:

1. Ensure you can stand safely without slipping.

2. Distribute the weight of the object equally
between your feet.

3. Use a slow lifting force. Never move suddenly
or twist when you attempt to lift.

4. Lift by standing or by pushing up with your leg
muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any

objects that weigh more than 16 kg (35 lb) or
objects that you think are too heavy for you.

 Do not perform any action that causes hazards to the

customer, or that makes the equipment unsafe.

 Before you start the machine, ensure that other

service representatives and the customer's personnel
are not in a hazardous position.

 Place removed covers and other parts in a safe

place, away from all personnel, while you are
servicing the machine.

 Keep your tool case away from walk areas so that

other people will not trip over it.

 Do not wear loose clothing that can be trapped in the

moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your
hair is long, fasten it.

 Insert the ends of your necktie or scarf inside clothing

or fasten it with a nonconductive clip, approximately 8
centimeters (3 inches) from the end.

 Do not wear jewelry, chains, metal-frame eyeglasses,

or metal fasteners for your clothing.
Attention: Metal objects are good electrical

conductors.

 Wear safety glasses when you are: hammering,

drilling soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might
be hazardous to your eyes.

 After service, reinstall all safety shields, guards,

labels, and ground wires. Replace any safety device
that is worn or defective.

 Reinstall all covers correctly before returning the

machine to the customer.

Introduction

11

Electrical Safety

Observe the following rules when working on electrical
equipment.

Important

Use only approved tools and test equipment. Some
hand tools have handles covered with a soft material
that does not insulate you when working with live
electrical currents.

Many customers have, near their equipment, rubber
floor mats that contain small conductive fibers to
decrease electrostatic discharges. Do not use this
type of mat to protect yourself from electrical shock.

 Find the room emergency power-off (EPO) switch,

disconnecting switch, or electrical outlet. If an
electrical accident occurs, you can then operate the
switch or unplug the power cord quickly.

 Do not work alone under hazardous conditions or

near equipment that has hazardous voltages.

 Disconnect all power before:

– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units

 Before you start to work on the machine, unplug the

power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.

 If you need to work on a machine that has exposed

electrical circuits, observe the following precautions:

– Ensure that another person, familiar with the

power-off controls, is near you.
Attention: Another person must be there to

switch off the power, if necessary.

– Use only one hand when working with

powered-on electrical equipment; keep the other
hand in your pocket or behind your back.

Attention: There must be a complete circuit to
cause electrical shock. By observing the above
rule, you may prevent a current from passing
through your body.

– When using testers, set the controls correctly

and use the approved probe leads and
accessories for that tester.

– Stand on suitable rubber mats (obtained locally,

if necessary) to insulate you from grounds such
as metal floor strips and machine frames.

Observe the special safety precautions when you
work with very high voltages; these instructions are in
the safety sections of maintenance information. Use
extreme care when measuring high voltages.

12 ThinkPad 570 and 570E Hardware Maintenance

Manual

 Regularly inspect and maintain your electrical hand

tools for safe operational condition.

 Do not use worn or broken tools and testers.
 Never assume that power has been disconnected

from a circuit. First, check that it has been
powered-off.

 Always look carefully for possible hazards in your

work area. Examples of these hazards are moist
floors, nongrounded power extension cables, power
surges, and missing safety grounds.

 Do not touch live electrical circuits with the reflective

surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury
and machine damage.

 Do not service the following parts with the power on

when they are removed from their normal operating
places in a machine:

– Power supply units

– Pumps

– Blowers and fans

– Motor generators
and similar units. (This practice ensures correct

grounding of the units.)

 If an electrical accident occurs:

– Use caution; do not become a victim

yourself.

– Switch off power.
– Send another person to get medical aid.

Safety Inspection Guide

The intent of this inspection guide is to assist you in
identifying potentially unsafe conditions on these products.
Each machine, as it was designed and built, had required
safety items installed to protect users and service
personnel from injury. This guide addresses only those
items. However, good judgment should be used to identify
potential safety hazards due to attachment of non-IBM
features or options not covered by this inspection guide.

If any unsafe conditions are present, you must determine
how serious the apparent hazard could be and whether
you can continue without first correcting the problem.

Consider these conditions and the safety hazards they
present:

 Electrical hazards, especially primary power (primary

voltage on the frame can cause serious or fatal
electrical shock).

 Explosive hazards, such as a damaged CRT face or

bulging capacitor

 Mechanical hazards, such as loose or missing

hardware

Introduction

13

The guide consists of a series of steps presented in a
checklist. Begin the checks with the power off, and the
power cord disconnected.

Checklist:

1. Check exterior covers for damage (loose, broken, or
sharp edges).

2. Power-off the computer. Disconnect the power cord.

3. Check the power cord for:

a. A third-wire ground connector in good condition.

Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the
external ground pin and frame ground.

b. The power cord should be the appropriate type

as specified in the parts listings.

c. Insulation must not be frayed or worn.

4. Remove the cover.

5. Check for any obvious non-IBM alterations. Use
good judgment as to the safety of any non-IBM
alterations.

6. Check inside the unit for any obvious unsafe
conditions, such as metal filings, contamination, water
or other liquids, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Check that the power-supply cover fasteners (screws
or rivets) have not been removed or tampered with.

14 ThinkPad 570 and 570E Hardware Maintenance

Manual

Handling Electrostatic
Discharge-Sensitive Devices

Any computer part containing transistors or integrated
circuits (ICs) should be considered sensitive to electrostatic
discharge (ESD). ESD damage can occur when there is a
difference in charge between objects. Protect against ESD
damage by equalizing the charge so that the machine, the
part, the work mat, and the person handling the part are all
at the same charge.

Notes

1. Use product-specific ESD procedures when they

exceed the requirements noted here.

2. Make sure that the ESD protective devices you

use have been certified (ISO 9000) as fully
effective.

When handling ESD-sensitive parts:

 Keep the parts in protective packages until they are

inserted into the product.

 Avoid contact with other people.
 Wear a grounded wrist strap against your skin to

eliminate static on your body.

 Prevent the part from touching your clothing. Most

clothing is insulative and retains a charge even when
you are wearing a wrist strap.

 Use the black side of a grounded work mat to provide

a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.

 Select a grounding system, such as those listed

below, to provide protection that meets the specific
service requirement.

Note

The use of a grounding system is desirable but
not required to protect against ESD damage.

– Attach the ESD ground clip to any frame ground,

ground braid, or green-wire ground.

– Use an ESD common ground or reference point

when working on a double-insulated or
battery-operated system. You can use coax or
connector-outside shells on these systems.

– Use the round ground-prong of the AC plug on

AC-operated computers.

Grounding Requirements

Electrical grounding of the computer is required for
operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a
certified electrician.

Introduction 15

Laser compliance statement

Some IBM Personal Computer models are equipped from
the factory with a CD-ROM drive. CD-ROM drives are
also sold separately as options. The CD-ROM drive is a
laser product. The CD-ROM drive is certified in the U.S. to
conform to the requirements of the Department of Health
and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the
requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for
Class 1 laser products.

When a CD-ROM drive is installed, note the following.

CAUTION:
Use of controls or adjustments or performance of

procedures other than those specified herein might
result in hazardous radiation exposure.

O uso de controles, ajustes ou desempenho de
procedimentos diferentes daqueles aqui especificados
pode resultar em perigosa exposição à radiação.

Pour éviter tout risque d'exposition au rayon laser,
respectez les consignes de réglage et d'utilisation des
commandes, ainsi que les procédures décrites.

Werden Steuer- und Einstellelemente anders als hier
festgesetzt verwendet, kann gefährliche
Laserstrahlung auftreten.

L'utilizzo di controlli, regolazioni o l'esecuzione di
procedure diverse da quelle specificate possono
provocare l'esposizione a

16 ThinkPad 570 and 570E Hardware Maintenance

Manual

El uso de controles o ajustes o la ejecución de
procedimientos distintos de los aquí especificados
puede provocar la exposición a radiaciones
peligrosas.

Opening the CD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts
inside the CD-ROM drive. Do not open.

Some CD-ROM drives contain an embedded Class 3A or
Class 3B laser diode. Note the following.

DANGER:
Laser radiation when open. Do not stare into the

beam, do not view directly with optical instruments,
and avoid direct exposure to the beam.

Radiação por raio laser ao abrir. Não olhe fixo no feixe
de luz, não olhe diretamente por meio de instrumentos
óticos e evite exposição direta com o feixe de luz.

Rayonnement laser si carter ouvert. Évitez de fixer le
faisceau, de le regarder directement avec des
instruments optiques, ou de vous exposer au rayon.

Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder
über optische Instrumente in den Laserstrahl sehen
und den Strahlungsbereich meiden.

Kinyitáskor lézersugár ! Ne nézzen bele se szabad
szemmel, se optikai eszközökkel. Kerülje a
sugárnyalábbal való érintkezést !

Aprendo l'unità vengono emesse radiazioni laser. Non
fissare il fascio, non guardarlo direttamente con
strumenti ottici e evitare l'esposizione diretta al fascio.

Radiación láser al abrir. No mire fijamente ni examine
con instrumental óptico el haz de luz. Evite la
exposición directa al haz.

Introduction

17

18 ThinkPad 570 and 570E Hardware Maintenance

Manual

Read this first

General descriptions

This chapter includes descriptions for any ThinkPad model
that has the PC-Doctor DOS diagnostics program. Some
descriptions might not apply to your particular computer.

Read this first

Before you go to the checkout guide, be sure to read this
section.

Important notes

 Only certified trained personnel should

service the computer.

 Read the entire FRU removal and replacement

page before replacing any FRU.

 Use new nylon-coated screws when you

replace FRUs.

 Be extremely careful during such write

operations as copying, saving, or formatting.

Drives in the computer that you are servicing
might have been rearranged, or the drive startup
sequence might have been altered. If you select
an incorrect drive, data or programs might be
overwritten.

 Replace FRUs only for the correct model.

When you replace a FRU, make sure the model
of the machine and the FRU part number are
correct by referring to the FRU parts list.

 A FRU should not be replaced because of a

single, unreproducible failure. Single failures

can occur for a variety of reasons that have
nothing to do with a hardware defect, such as
cosmic radiation, electrostatic discharge, or
software errors. Consider replacing a FRU only
when a problem recurs. If you suspected that a
FRU is defective, clear the error log and run the
test again. Do not replace any FRUs if log errors
do not reappear.

 Be careful not to replace a nondefective FRU.

What to do first: When you do return a FRU, you

must include the following information in the parts
exchange form or parts return form that you attach to it:

1. Name and phone number of servicer

2. Date of service

3. Date on which the machine failed

4. Date of purchase

5. Failure symptoms, error codes appearing on the
display, and beep symptoms

 Copyright IBM Corp. 2000

19

Read this first

6. Procedure index and page number in which the
failing FRU was detected

7. Failing FRU name and part number

8. Machine type, model number, and serial number

9. Customer's name and address

Before checking problems with the computer, determine
whether the damage is covered under the warranty by
referring to the following:

Note for warranty

During the warranty period, the customer may be
responsible for repair costs if the computer damage
was caused by misuse, accident, modification,
unsuitable physical or operating environment, or
improper maintenance by the customer. The following
list provides some common items that are not covered
under warranty and some symptoms that might
indicate that the system was subjected to stress
beyond normal use.

Important

The following is not covered under warranty:

 LCD panel cracked from the application of

excessive force or from being dropped.

 Scratched (cosmetic) parts.
 Cracked or broken plastic parts, broken latches,

broken pins, or broken connectors caused by
excessive force.

 Damage caused by liquid spilled into the system.
 Damage caused by the improper insertion of a

PC Card or the installation of an incompatible
card.

 Damage caused by foreign material in the

diskette drive.

 Diskette drive damage caused by pressure on

the diskette drive cover or by the insertion of a
diskette with multiple labels.

 Damaged or bent diskette eject button.
 Fuses blown by attachment of a nonsupported

device.

 Forgotten computer password (making the

computer unusable).

20 ThinkPad 570 and 570E Hardware Maintenance

Manual

Read this first

Important

The following symptoms might indicate damage
caused by nonwarranted activities:

 Missing parts might be a symptom of

unauthorized service or modification.

 Hard disk drive spindles can become noisy from

being subjected to excessive force or from being
dropped.

 I9990303 errors can be caused by exposure to

strong magnetic fields.

*

General descriptions

21

Related service information

Related service information

This section provides information about the following:
 “Reset switch”

 “Service Web site”

 “Passwords”

 Power management features

Reset switch

The Reset switch resets the system (regardless of the
microcode status) and forces the power off. Use this
pushbutton to power off when power is not completely off
or the microcode is in a hung state. For its location, see
“Front view” on page 94.

Service Web site

When the latest maintenance diskette and the system
program service diskette are available, a notice will be
posted on http://pccbbs.raleigh.ibm.com/

Passwords

As many as three passwords may be needed for any
ThinkPad computers: the power-on password (POP), the
hard disk password (HDP), and the supervisor password
(PAP).

When the power-on password (POP), the hard disk
password (HDP), or the supervisor password (PAP) is
used, the following situations may occur:

 If the PAP is used, the HDP is enabled

automatically, but no HDP prompt appears. The HDP
is set the same as the PAP.

 If the POP is the same as the HDP, the POP

prompt appears, but the HDP prompt does not
appear.

 If the POP is not the same as the HDP, both

prompts appear.

If a ThinkPad computer has an extra bay, it can support
more than two HDPs. Then the following situations may
occur:

 If the POP is the same as one of the HDPs (HDP-1

or HDP-2), a POP prompt appears. The passwords
are different.

 If the POP is not the same as either of the HDPs

(HDP-1 or HDP-2), both prompts appear.

 If the PAP is used, the HDP-1 or the HDP-2 is

automatically enabled, but the HDP prompt does not
appear. The HDP-1 or the HDP-2 are then set to the
same password as the PAP.

22 ThinkPad 570 and 570E Hardware Maintenance

Manual

Related service information

Supervisor and hard disk passwords: The

supervisor password (PAP) and the hard disk password
(HDP) are security features that are used to protect the
system and the hard disk data from unauthorized access.
No overriding capability is provided. If only a hard disk
password is set, you must get the password from its owner
in order to run diagnostic tests and perform service. If
both the supervisor password and the hard disk password
are set, you can enter Easy-Setup by pressing the Enter
key or by entering the power-on password at the
supervisor password prompt. In this case, the Password,
Start up, Network, and Initialize or Asset ID (for some
models) icons cannot be selected.

Note: The supervisor password and the hard disk

password cannot be replaced if they are forgotten.
If the customer forgets the supervisor password,
the system board must be replaced. If the
customer forgets the hard disk password, the hard
disk drive must be replaced.

How to remove the power-on passwords:

If only the power-on password is set, do the following to
remove it:

1. Turn off the computer.

2. Remove the DIMM cover from the bottom of the
computer.

3. Short-circuit the two password pads or put the jumper
on the pins.

For the location of the password pads or the jumper,
see “Password pads” on page 98.

4. Turn on the computer and wait until the POST ends.
After the POST ends, the password prompt does not

appear. The power-on password has been removed.

5. Reinstall the DIMM cover.

If both the power-on password and the supervisor
password are set, do the following to remove them:

1. Power on the computer by pressing and holding F1.

2. Enter the supervisor password. The Easy-Setup
menu appears.

3. Click the Password icon.

4. Click the Power on icon.

5. Enter the supervisor password, and press the Space
bar.

6. Press Enter twice.

7. Click Exit; then click Restart.
The power-on password has been removed.

General descriptions

23

Related service information

Power management features

To reduce power consumption, the computer has three
power management modes: standby, suspend, and
hibernation.

Standby mode: In standby mode, the following

occurs:

 The LCD backlight turns off.
 The hard disk drive motor stops.
 The speaker is muted.

Note: Standby mode in Windows 98 is called suspend

mode in Windows 95.

To enter standby mode, press Fn + F3. To end standby
mode and resume normal operation, press any key.

Suspend mode: When the computer enters suspend

mode, the following events occur in addition to what occurs
in standby mode:

 The LCD is powered off.
 The hard disk drive is powered off.
 The CPU stops.

Suspend mode in Windows 95 is called standby mode in
Windows 98.

You can cause the computer to enter suspend mode by
doing any of the following:

 Press Fn + F4.
 Close the LCD cover. (To prevent the computer from

entering suspend mode when the LCD is closed, click
Will not suspend even if LCD is closed in the
Power Management Properties window. Then only
the LCD turns off.)

 Select the Suspend button in the Fuel Gauge

program.

In certain circumstances, the computer goes into suspend
mode automatically:

 If a “suspend time” has been set on the timer, and the

user does not do any operation with the keyboard, the
TrackPoint, the hard disk, the parallel connector, or
the diskette drive within the time set.

 If the ac adapter is plugged in.
 If the battery indicator blinks orange, indicating that

the battery power is low. (Alternatively, if Hibernate
when battery becomes low has been selected in the

“Power Management Properties” window, the
computer goes into hibernation mode.)

Note: Even if you don't set the low-battery alarm, the

charge indicator lets you know that the battery is
low, and then the ThinkPad automatically enters

24 ThinkPad 570 and 570E Hardware Maintenance

Manual

Related service information

the power-saving mode. This default low-battery
behavior is independent of the operating system:
so if you have set the low-battery alarm, the
computer may not do what you specified. It
chooses either your setting or the default setting,
whichever is appropriate.

Any one of the following events causes the computer to
resume operation from suspend mode:

 The Fn key is pressed.
 The LCD cover is opened.
 The ring indicator (RI) is signaled by a serial device

or a PC Card device.

 The power switch is turned on.
 The resume timer is set. In Windows 98, the

Scheduled Tasks setting has priority over the
Resume on timer selection in the “Power

Management Properties” window.
Note: The computer does not accept any input

immediately after it enters suspend mode.
Therefore, wait a few seconds before taking
any action to reenter operation mode.

Hibernation mode

Note for Windows NT

A Windows NT user cannot create a hibernation file in
a Windows NT system that uses the NTFS format
system, the Windows NT default format. If you want
to use hibernation mode, you should reinstall Windows
NT with a FAT format system.

In hibernation mode, the following occurs:

 The system status, RAM, VRAM, and setup data are

stored on the hard disk.

 The system is powered off.

Notes

1. In the ThinkPad Configuration program, the
computer can be set to suspend/hibernate

while docked.

2. The computer cannot enter hibernation mode
when it is powered with ac power and a
communication PC Card is used.

Any one of the following events causes the computer to
enter hibernation mode:

 The Fn + F12 keys are pressed.
 The Hibernation button is selected in the Fuel-Gauge

program.

 The power switch is turned off and the mode is set to

Power switch mode [Hibernation].

General descriptions

25

Related service information

 The timer conditions are satisfied in suspend mode

(for operating systems other than Windows 98).

 A critically low battery condition occurs and the mode

is set to Hibernate when battery becomes low.

When the power is turned on, the computer leaves
hibernation mode and resumes operation. The hibernation
file in the boot record on the hard disk drive is read, and
system status is restored from the hard disk drive.

26 ThinkPad 570 and 570E Hardware Maintenance

Manual

Checkout guide

Checkout guide

Use the following procedures as a guide in identifying and
correcting problems with the ThinkPad computer.

Note: The diagnostic tests are intended to test only IBM

products. The use of non-IBM products, prototype
cards, or modified options can lead to false
indications of errors and invalid system responses.

1. Identify the failing symptoms in as much detail as
possible.

2. Verify the symptoms. Try to re-create the failure by
running the diagnostic test or by repeating the
operation.

Testing the computer

The ThinkPad computer has a test program called
PC-Doctor DOS (hereafter called PC-Doctor). You can
detect errors by running the diagnostics test included in
PC-Doctor. This section is an overview of the procedure.
For details that depend on model-unique functions, refer to
“Product overview” on page 35.

For some possible configurations of the computer,
PC-Doctor might not run correctly. To avoid this problem,
you need to initialize the computer setup by Easy-Setup
before you run PC-Doctor. In the Easy-Setup screen, click

Config and Initialize.
Note: When you initialize the computer configuration,

some devices are disabled, such as the serial port.
If you test one of these devices, you need to
enable it by using PS2.EXE.

To run the test, do as follows:
Note: In the following procedure, you can select an item

not only with the arrow keys, but also with the
TrackPoint. Instead of pressing Enter, click the left
button.

1. Insert the PC-Doctor disk into the diskette drive; then
power on the computer.

If the computer cannot be powered on, go to “Power
system checkout” on page 29, and check the power
sources.

If an error code appears, go to “Symptom-to-FRU
index” on page 42.

In the first screen, select the model and press Enter.
Follow the instructions on the screen.

2. The PC-Doctor main panel appears.

3. Select Diagnostics with the arrow keys, and press
Enter.

A pull-down menu appears. (Its exact form depends
on the model.)

General descriptions

27

Checkout guide

The options on the test menu are as follows:

Diagnostics Interactive Tests

 Run Normal Test
 Run Quick Test

 CPU/Coprocessor
 Systemboard
 Video Adapter
 Serial Ports
 Fixed Disks
 Diskette Drives
 Other Devices

 Memory Test – Full
 Memory Test –

Quick

Notes:

 In the Keyboard test in Interactive Tests, the

Fn key is scanned only once. Each key should

be held down for at least 2 seconds; otherwise, it
cannot be sensed.

 Sound Card is not recognized in the Hardware

Info.

 Keyboard
 Video
 Internal Speaker
 Mouse
 Joystick
 Diskette
 System Load
 CD-ROM/DVD
 Stereo Speaker

4. Run the applicable function test.

5. Follow the instructions on the screen. If there is a
problem, PC-Doctor shows some messages.

6. To exit the test, select Quit — Exit Diag.
To cancel the test, press Esc.

Detecting system information with
PC-Doctor

PC-Doctor can detect the following system information:

Hardware Info:

 System Configuration
 Memory Contents

 Physical Disk Driver
 Logical Disk Driver

28 ThinkPad 570 and 570E Hardware Maintenance

Manual

Checkout guide

 VGA Information

 IDE Drive Info

 PCI Information
 PNPISA Info
 SMBIOS Info
 FRU Info

Utility:

 Run External Tests
 Surface Scan Hard Disk

 Benchmark System
 DOS Shell

 Tech Support Form

 Battery Rundown

 View Test Log
 Print Log
 Save Log

 Full Erase Hard Drive

 Quick Erase Hard Drive

Power system checkout

To verify the symptom of a problem, do the following:

1. Power off the computer.

2. Remove the battery pack.

3. Connect the ac adapter.

4. Check that power is supplied when you power on the
computer.

5. Power off the computer.

6. Disconnect the ac adapter and install the charged
battery pack.

7. Check that power is supplied by the battery pack
when you power on the computer.

If you suspect a power problem, see the appropriate one
of the following power supply checkouts:

 “Checking the ac adapter”
 “Checking operational charging” on page 30
 “Checking the battery pack” on page 30
 “Checking the backup battery” on page 31

Checking the ac adapter: You are here because

the computer fails only when the ac adapter is used:

 If the power problem occurs only when the port

replicator is used, replace the port replicator.

 If the power-on indicator does not turn on, check the

power cord of the ac adapter for correct continuity
and installation.

 If the computer does not charge during operation, go

to “Checking operational charging” on page 30.

1. Unplug the ac adapter cable from the computer and
measure the output voltage at the plug of the ac
adapter cable. See the following figure:

General descriptions

29

Checkout guide

(16 - 10 V)

Pin Voltage (V dc)

1 +15.5 to +17.0
2 Ground

If the voltage is not correct, replace the ac adapter.
If the voltage is acceptable, do the following:

 Replace the system board.
 If the problem persists, go to “Product overview”

on page 35.

Note: Noise from the ac adapter does not always indicate

a defect.

Checking operational charging: To check

operational charging, use a discharged battery pack or a
battery pack that has less than 50% of the total power
remaining when installed in the computer.

Perform operational charging. If the battery status
indicator or icon does not turn on, remove the battery pack
and let it return to room temperature. Reinstall the battery
pack. If the charge indicator or icon still does not turn on,
replace the battery pack.

If the charge indicator still does not turn on, replace the
system board. Then reinstall the battery pack. If the
reinstalled battery pack is not charged, go to the next
section.

Checking the battery pack: Battery charging

does not start until the Fuel Gauge shows that less than
95% of the total power remains; under this condition the
battery pack can charge to 100% of its capacity. This
protects the battery pack from being overcharged or from
having a shortened life.

Note: The battery pack might not be able to charge when

it is hot. If it is hot, remove it from the computer
and after it cools down, reinstall and recharge it.

To check the battery pack, do the following:

1. Power off the computer.

2. Remove the battery pack and measure the voltage
between battery terminals 1 (+) and 4 (−). See the
following figure:

30 ThinkPad 570 and 570E Hardware Maintenance

Manual

Checkout guide

Terminal Voltage (V dc)
1 + 0 to + 12.6
4 Ground (−)

3. If the voltage is less than +11.0 V dc, the battery pack
has been discharged. Recharge the battery pack.

Note: It takes at least 3 hours to recharge the

battery pack.

If the voltage is still less than +11.0 V dc after
recharging, replace the battery.

4. If the voltage is more than +11.0 V dc, measure the
resistance between battery terminals 3 and 4. The
resistance must be 4 to 30 K ohm.

If the resistance is not correct, replace the battery
pack. If the resistance is correct, replace the system
board.

Checking the backup battery: Do the following:

1. Power off the computer, and unplug the ac adapter
from it.

2. Turn the computer upside down.

3. Remove the backup battery (see “Checking the
battery pack” on page 30).

Note

Removing the backup battery will cause loss of
configuration data unless the battery pack is
installed.

4. Measure the voltage of the backup battery. See the
following figure.

Wire Voltage (V dc)

Red +2.5 to +3.2
Black Ground

General descriptions 31

Checkout guide

 If the voltage is correct, replace the system board.
 If the voltage is not correct, replace the backup

battery.

 If the backup battery discharges quickly after

replacement, replace the system board.

32 ThinkPad 570 and 570E Hardware Maintenance

Manual

ThinkPad 570 and 570E

ThinkPad 570 and 570E

This chapter includes the descriptions for the ThinkPad
570 series computer.

Product overview . . . . . . . . . . . . . . . . . 35

Specifications . . . . . . . . . . . . . . . . . 35

Status indicators . . . . . . . . . . . . . . . . 37

Structure . . . . . . . . . . . . . . . . . . . 38

Fn key combinations .............. 41

Symptom-to-FRU index . . . . . . . . . . . . . . 42

Numeric error codes .............. 42

Error messages . . . . . . . . . . . . . . . . 44

Beep symptoms . . . . . . . . . . . . . . . . 45

LCD-related symptoms . . . . . . . . . . . . . 45

Intermittent problems . . . . . . . . . . . . . . 46

Undetermined problems . . . . . . . . . . . . 46

FRU replacement notices ............. 48

Screw notices . . . . . . . . . . . . . . . . . 48

Retaining serial numbers ............ 49

Removing and replacing a FRU .......... 51

1010 Battery pack . . . . . . . . . . . . . . . 53

1020 Backup battery . . . . . . . . . . . . . 54

1030 DIMM . . . . . . . . . . . . . . . . . . 56

1040 Hard disk drive ............. 57

1050 Keyboard . . . . . . . . . . . . . . . . 59

1060 Center cover . . . . . . . . . . . . . . 61

1070 Modem card . . . . . . . . . . . . . . . 62

1080 Frame and power switch ......... 63

1090 Audio card . . . . . . . . . . . . . . . 65

1100 Modem jack . . . . . . . . . . . . . . . 66

1110 Speaker . . . . . . . . . . . . . . . . . 67

1120 Audio cable . . . . . . . . . . . . . . . 69

1130 PC Card slots .............. 70

1140 Hard disk drive cable .......... 71

1150 Upper shield . . . . . . . . . . . . . . 74

1160 Fan . . . . . . . . . . . . . . . . . . . 77

1170 LCD unit . . . . . . . . . . . . . . . . 79

1180 System board assembly ......... 81

1190 I/O Connector cable or system board . . . 82

2010 LCD front bezel ............. 84

2020 Inverter card . . . . . . . . . . . . . . 87

2030 LCD panel . . . . . . . . . . . . . . . 88

2040 Hinges . . . . . . . . . . . . . . . . . 91

3010 Blank bezel in the UltraBase ....... 92

Battery pack in the UltraBase .......... 93

Locations . . . . . . . . . . . . . . . . . . . . . 94

Front view . . . . . . . . . . . . . . . . . . . 94

Rear view . . . . . . . . . . . . . . . . . . . 96

Bottom view . . . . . . . . . . . . . . . . . . 97

Password pads . . . . . . . . . . . . . . . . 98

Parts List . . . . . . . . . . . . . . . . . . . . . 99

 Copyright IBM Corp. 2000 33

ThinkPad 570 and 570E

LCD FRU . . . . . . . . . . . . . . . . . . 103

Keyboard . . . . . . . . . . . . . . . . . . 106

Common Parts List ............. 108

34 ThinkPad 570 and 570E Hardware Maintenance

Manual

Product overview

Product overview

This section describes the following product-unique
information:

 “Specifications”

 “Status indicators” on page 37
 “Structure” on page 38
 “Fn key combinations” on page 41

Specifications

The following table lists the specifications of the ThinkPad
570 series:

Feature Description
Processor 570

 Mobile Pentium II 300 MHz,

L2 256-KB cache

 Intel Mobile Pentium II 333

MHz, L2 256-KB cache

 Intel Mobile Pentium II 366

MHz, L2 256-KB cache

 Intel Celeron processor 366

MHz, L2 256-KB cache
(Japan and Korea only)

 Intel Celeron processor 400

MHz, L2 256-KB cache
(Japan and Korea only)

570E

 Mobile Pentium III 450 MHz,

L2 256-KB cache

 Mobile Pentium III 500 MHz,

L2 256-KB cache
Bus architecture  PCI Bus
Memory (standard)  64 MB (on the system board)
Memory (option) 570

 32 MB, 64 MB, or 128 MB

DIMM card (maximum of 192

MB)

570E

 32 MB, 64 MB, 128 MB, or

256 MB DIMM card

(maximum of 320 MB)
CMOS RAM 114 bytes +4 Kbytes

ThinkPad 570 and 570E 35

Product overview

Feature Description
Video 570

 12.1-inch, 16M colors SVGA

(800×600 resolution) TFT
color LCD

 13.3-inch, 16M colors, XGA

(1024×768 resolution) TFT
color LCD

570E

 13.3-inch, 16M colors, XGA

(1024×768 resolution) TFT
color LCD

Diskette drive
(external)

Hard disk drive 570

I/O port  External monitor

Internal modem  56.6 Kbps
Audio  Internal microphone

Infrared transfer IrDA 1.1
PC Card One Type-III or two Type-II
Ac adapter 56-watt type
UrtraBase

(Option)

1.44 MB (3-mode), 3.5-inch

 4.0 GB, 2.5-inch, IDE

interface

 6.4 GB, 2.5-inch, IDE

interface

 10 GB, 2.5-inch, IDE interface

570E

 6.0 GB, 2.5-inch, IDE

interface

 12.0 GB, 2.5-inch, IDE

interface

 Line-in
 Headphone
 Microphone
 Mouse
 Parallel
 Expansion connector
 Serial
 USB
 RJ11

 Software control volume

 CD-ROM/DVD drive

– 24 x CD-ROM drive
– 2 x DVD drive (570 only)
– 6 x DVD drive (570E

only)

 Audio

– Internal monaural

speaker

36 ThinkPad 570 and 570E Hardware Maintenance

Manual

Product overview

Status indicators

The system status indicators show the current computer
status in different colors (green or orange):

Symbol Color Meaning

1Battery Green The battery is fully charged.

Orange The battery is charging.
Blinking

orange

2Suspend
Mode

3Hard Disk
In Use

4Numeric
Lock

5Caps
Lock

6Scroll
Lock

7Power On Green Power on

Green Suspend mode
Blinking

green
Orange Data is read from or written

Green The numeric keypad on the

Green Caps Lock mode is enabled.

Green Arrow keys can be used as

The battery needs charging.

Entering suspend mode

to the hard disk drive.

keyboard is enabled.

screen-scroll function keys.

ThinkPad 570 and 570E 37

Product overview

Structure

The following illustration shows the overall organization if
the FRUs.

38 ThinkPad 570 and 570E Hardware Maintenance

Manual

Product overview

The following table shows the test for each FRU.

FRU Applicable test

System
board

Power Diagnostics --> Battery
LCD unit 1. Diagnostics --> Video Adapter

Modem 1. Make sure the modem sets up

Audio 1. Interactive Tests --> Monaural

Speaker  System beeper:

PC Card
slots

Keyboard 1. Diagnostics --> Keyboard

TrackPoint
or
pointing
device

Hard disk
drive

1. Diagnostics -->
CPU/Coprocessor

2. Diagnostics --> Systemboard

2. Interactive Tests --> Video

correctly.

2. Replacing the modem jack and
modem card one at a time, run
the modem test in Other Devices
(Diagnostics)

Speaker

2. Diagnostics --> Systemboard

– Interactive Tests --> Internal

Speaker

 Speaker of the UltraBase:

– Interactive Tests -->

Monaural Speaker

Diagnostic --> Systemboard

2. Interactive Test --> Keyboard

If the TrackPoint does not work, check
the configuration in the ThinkPad
Configuration program. If the
TrackPoint is disabled, select Enable
to enable it.

After you use the TrackPoint, the
pointer drifts on the screen for a short
time. This drift can occur when a
slight, steady pressure is applied to the
TrackPoint pointer. This symptom is
not a hardware problem. No service
action necessary if the pointer stops
after a short time.

If this does not correct the TrackPoint
problem, continue with the following.

 Interactive Tests --> Mouse

Diagnostics --> Fixed Disks

ThinkPad 570 and 570E 39

Product overview

FRU Applicable test

Diskette
drive

CD-ROM
or DVD
drive (in
the
UltraBase)

Joystick Interactive Tests --> Joystick
Memory 1. If a DIMM is installed, remove it

Fan 1. Turn on the computer and check

1. Diagnostics --> Diskette Drive

2. Interactive Tests --> Diskette

Interactive Tests --> CD-ROM/DVD

and run Memory Test - Quick
(Diagnostics).

2. If the problem does not recur,
replace the DIMM and run the test
again.

3. If the test does not detect the
error, run Memory Test - Full
(Diagnostics).

the air turbulence at the louver
near the power switch.

2. Run the fan test in Other Devices
(Diagnostics)

40 ThinkPad 570 and 570E Hardware Maintenance

Manual

Product overview

Fn key combinations

The following table shows the function of each combination
of Fn with a function key.

The Fn key works independently from the operating
system. The operating system obtains the status through
the system management interface to control the system.

Key
combination

Fn + F1 Reserved.
Fn + F2 Turn the Fuel Gauge display on or

Fn + F3 Turn standby mode on.
Fn + F4 Turn suspend mode on.
Fn + F5 Reserved.
Fn + F6 Reserved.
Fn + F7 Switch between the LCD and an

Fn + F8 Turn screen expansion on or off.

Fn + F9 Reserved.
Fn + F10 Reserved.
Fn + F11 Switch the power management

Fn + F12 Turn hibernation mode on.
Fn + Pg Up Increase the volume, or unmute.
Fn + Pg Dn Decrease the volume, or unmute.
Fn +

Backspace

Description

off.

external monitor.

(There is no symbol on the key.)

mode: High performance,
automatic, or customized.

Note: In Windows 98, only the

CPU speed is changed.

Mute.
Note: To turn on the sound,

press Fn + PgUp or Fn + PgDn.

ThinkPad 570 and 570E 41

Symptom-to-FRU index

Symptom-to-FRU index

The symptom-to-FRU index lists symptoms and errors and
their possible causes. The most likely cause is listed first,
in boldface type.

Note

Do the FRU replacement or other actions in the
sequence shown in the “FRU/Action in Sequence”
column. If a FRU replacement does not solve the
problem, put the original part back in the computer.
Do not replace a nondefective FRU.

This index can also help you determine, during regular
servicing, what FRUs are liking to need to be replaced
next.

A numeric error is displayed for each error detected in
POST or system operation. In the displays, n can be any
number.

If no numeric code is presented, check the narrative
description of symptoms. If the symptom is not described
there, go to “Intermittent problems” on page 46.

Note

For IBM devices not supported by diagnostic codes in
the ThinkPad notebook computers, see the manual for
that device.

Numeric error codes

Symptom or error FRU or action, in

0200

Fixed disk failure

0210, 0211

Stuck key
Keyboard error

0212

Keyboard controller failure

0213

Keyboard is locked

42 ThinkPad 570 and 570E Hardware Maintenance

Manual

sequence

1. Reseat the hard disk
drive.

2. Load Setup Defaults in
IBM BIOS Setup Utility.

3. Hard disk drive.

4. System board.

1. Run the keyboard

test in the interactive
tests and auxiliary
input device.

1. Run the keyboard
test in the interactive
tests and auxiliary
input device.

1. Unlock external
keyboard.

Symptom-to-FRU index

Symptom or error FRU or action, in

0220

Monitor type does not match
CMOS

0230

Shadow RAM failure at
offset nnnn

0231

System RAM failure at
offset nnnn

0250

System battery is
dead—replace and run
setup

0251

System CMOS checksum
bad—Default configuration
used

0260

System timer error

0270

Real time clock error

0280

Boot incomplete
error—Default configuration
used

0281

Memory size recognized by
POST is different from that
recognized by CMOS

02B0

Diskette drive error

02D0

System cache error—Cache
is disabled

02F0

CPU ID

sequence

1. Load Setup Defaults

in IBM BIOS Setup
Utility.

1. System board.

1. DIMM.

2. System board.

1. Replace the backup

battery and run IBM
BIOS Setup Utility to
reset the time and
date.

1. Replace the backup

battery. and run IBM
BIOS Setup Utility to
reset the time and
date.

1. Replace the backup

battery. and run IBM
BIOS Setup Utility to
reset the time and
date.

2. System board.

1. Replace the backup

battery and run IBM
BIOS Setup Utility to
reset the time and
date.

2. System board.

1. Load Setup Defaults

in IBM BIOS Setup
Utility.

2. DIMM.

3. System board.

1. Load Setup Defaults

in IBM BIOS Setup
Utility.

2. DIMM.

3. System board.

1. Check that the drive

is defined with the
proper diskette type
in IBM BIOS Setup
Utility.

2. Run the diskette
diagnostics test.

1. System board.

1. System board.

ThinkPad 570 and 570E 43

Symptom-to-FRU index

Symptom or error FRU or action, in

02F5

DIMM test failure

02F6

Software NMI failure

02F7

Fail—safe timer NMI failure

sequence

1. DIMM.

2. System board.

1. DIMM.

2. System board.

1. DIMM.

2. System board.

Error messages

Symptom or error FRU or action, in

Device address conflict 1. Load Setup Defaults

Allocation error for: device 1. Load Setup Defaults

Failing bits: nnnn 1. DIMM.

Invalid system configuration
data

I/O Device IRQ conflict 1. Load Setup Defaults

Operating system not found 1. Enter IBM BIOS

sequence

in IBM BIOS Setup
Utility.

2. Backup battery.

3. System board.

in IBM BIOS Setup
Utility.

2. Backup battery.

3. System board.

2. System board.

1. DIMM.

2. System board.

in IBM BIOS Setup
Utility.

2. Backup battery.

3. System board.

Setup Utility and see
whether the hard disk
drive and diskette
drive are properly
identified.

2. Diskette drive.

3. Hard disk drive.

4. System board.

44 ThinkPad 570 and 570E Hardware Maintenance

Manual

Symptom-to-FRU index

Beep symptoms

Symptom or error FRU or action, in

One beep and a blank,
unreadable, or flashing LCD

One long and two short
beeps, and a blank or
unreadable LCD

Two short beeps with error
codes

Two short beeps with blank
screen

No beep symptoms

sequence

1. Reseat the LCD
connector

2. LCD assembly

3. System board

1. System board.

2. LCD assembly.

POST error. See
“Numeric error codes” on
page 42.

1. System board.

Symptom or error FRU or action, in

No beep, power-on indicator
on, LCD blank, and no
POST

No beep, power-on indicator
on, and LCD blank during
POST

No beep, during POST but
system runs correctly

sequence

1. Ensure that every
connector is
connected tightly and
correctly.

2. DIMM.

3. System board.

1. Reseat DIMM.

2. System board.

1. Speaker.

LCD-related symptoms

Important

The TFT LCD for the notebook computer contains
many thin-film transistors (TFTs). A small number of
dots that are missing, discolored, or always lighted is
characteristic of TFT LCD technology, but excessive
pixel problems can cause viewing concerns. The LCD
should be replaced if the number of missing,
discolored, or lighted dots in any background is:

 SVGA (12.1 in.): 5 or more bright dots, 5 or

more dark dots or a total of 9 or more bright and
dark dots.

 XGA (13.3 in.): 8 or more bright dots, 8 or more

dark dots or a total of 9 or more bright and dark
dots.

ThinkPad 570 and 570E 45

Symptom-to-FRU index

Symptom or error FRU or action, in

No beep, power-on indicator
on, and a blank LCD during
POST

 LCD backlight not

working

 LCD too dark
 LCD brightness cannot

be adjusted

 LCD contrast cannot

be adjusted

 LCD screen

unreadable

 Characters missing

pixels

 Screen abnormal

 Wrong color displayed

LCD has extra horizontal or
vertical lines displayed

sequence

1. System board.

1. Reseat the LCD
connectors..

2. LCD assembly.

3. System board.

1. See important note

for “LCD-related
symptoms.” .

2. Reseat all LCD
connectors.

3. LCD assembly.

4. System board.

1. LCD assembly.

Intermittent problems

Intermittent system hang problems can be due to a variety
of causes that have nothing to do with a hardware defect,
such as: cosmic radiation, electrostatic discharge, or
software errors. FRU replacement should be considered
only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1. Run the diagnostic test for the system board in loop
mode at least 10 times.

2. If no error is detected, do not replace any FRUs.

3. If any error is detected, replace the FRU shown by
the FRU code. Rerun the test to verify that no more
errors exist.

Undetermined problems

You are here because the diagnostic tests did not identify
which adapter or device failed, installed devices are
incorrect, a short circuit is suspected, or the system is
inoperative. Follow these procedures to isolate the failing
FRU (do not isolate nondefective FRUs).

Verify that all attached devices are supported by the
computer.

Verify that the power supply being used at the time of the
failure is operating correctly. (See “Power system
checkout” on page 29.)

1. Power off the computer.

2. Visually check each FRU for damage. Replace any
damaged FRU.

46 ThinkPad 570 and 570E Hardware Maintenance

Manual

Symptom-to-FRU index

3. Remove or disconnect all of the following devices:
a. Non-IBM devices

b. Devices attached to the port replicator
c. Printer, mouse, and other external devices

d. Battery pack

e. Hard disk drive

f. External diskette drive

g. DIMM

h. CD-ROM and diskette drive in the UltraslimBay

i. PC Cards

4. Power on the computer.

5. Determine whether the problem has changed.

6. If the problem does not recur, reconnect the removed
devices one at a time until you find the failing FRU.

7. If the problem remains, replace the following FRUs
one at a time (do not replace a nondefective FRU):
a. System board
b. LCD assembly

ThinkPad 570 and 570E 47

FRU replacement notices

FRU replacement notices

This section contains notices for removal and replacement.
Read this section carefully before replacing any FRU.

Screw notices

Loose screws can cause a reliability problem. The an IBM
ThinkPad computer address this problem with special
nylon-coated screws that have the following characteristics:

 They maintain tight connections.
 They do not easily come loose, even with shock or

vibration.

 They need additional force to tighten.
 They should be used only once.

Do the following when you service this machine:

 Keep the screw kit (P/N 05K4841) in your tool bag.
 Always use new screws.
 Use a torque screwdriver if you have one.

Tighten screws as follows:

 Plastic to plastic

Turn an additional 90 degrees after the screw head
touches the surface of the plastic part:

 Logic card to plastic

Turn an additional 180 degrees after the screw head
touches the surface of the logic card:

 Torque driver

If you have a torque driver, refer to the “Torque”
column with each step.

 Make sure you use the correct screw. If you have a

torque screwdriver, tighten all screws firmly to the

48 ThinkPad 570 and 570E Hardware Maintenance

Manual

FRU replacement notices

torque shown in the table. Never use a screw that
you removed. Use a new one. Make sure the
screws are tightened firmly

Retaining serial numbers

This section includes the following descriptions:

 “Restoring the serial number of the system unit”
 “Retaining the UUID”

Restoring the serial number of the system
unit: When the computer was manufactured, the

EEPROM on the system board was loaded with the serial
numbers of the system and all major components. The
numbers need to remain the same throughout the life of
the computer.

When you replace the system board, you must restore the
system unit serial number to its original value.

Before replacing the system board, save the original serial
number by doing the following:

1. Install the ThinkPad Hardware Maintenance Diskette
Version 1.60 and restart the computer.

2. From the main menu, select 1. Set System
Identification.

3. Select 2. Read S/N data from EEPROM.

The serial number for each device is displayed. Write
down the serial number of the system unit, designated as
follows:

20: System unit serial number

After you have replaced the system board, restore the
serial number by doing the following:

1. Install the ThinkPad Hardware Maintenance Diskette
Version 1.60 and restart the computer.

2. From the main menu, select 1. Set System
Identification.

3. Select 1. Add S/N data from EEPROM.
Follow the instructions on the screen.

Note: The serial number of the system unit is written on

the label attached on the bottom of the computer.

Retaining the UUID: The Universally Unique

Identifier (UUID) is a 128-bit number uniquely assigned to
your computer at production and stored in the EEPROM of
your system board. The algorithm that generates the
unique number is designed to provide unique IDs until the
year A.D. 3400. No two computers in the world have the
same number.

When you replace the system board, you must set the
UUID on the new system board as follows:

ThinkPad 570 and 570E 49

FRU replacement notices

1. Install the ThinkPad Hardware Maintenance Diskette
Version 1.60, and restart the computer.

2. Select 4. Assign UUID from the main menu.
A new UUID is created and written. If a valid UUID

already exists, it is not overwritten.

50 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

Removing and replacing a FRU

This section presents information and drawings for use in
removing and replacing a FRU. Be sure to observe the
following general rules:

1. Do not try to service the computer unless you have
been trained and certified. An untrained person runs
the risk of damaging parts.

2. Before replacing any FRU, review “FRU replacement
notices” on page 48.

3. Begin by removing any FRUs that have to be
removed before the failing FRU. Any such FRUs are
listed at the top of the page. Remove them in the
orders in which they are listed.

4. Follow the correct sequence in the steps for removing
the FRU, as indicated in the drawings by the numbers
in square callouts.

5. When turning a screw to replace a FRU, turn it in the
direction indicated by the arrow in the drawing.

6. When removing the FRU, move it in the direction
indicated by the arrow in the drawing.

7. To put the new FRU in place, reverse the removal
procedure and follow any notes that pertain to
replacement. For information about connecting and
arranging internal cables, see “Locations” on
page 94.

8. When replacing a FRU, use the correct screw as
shown in the procedures.

Safety Notice 1: Translation on page 4

Before the computer is powered on after FRU
replacement, make sure all screws, springs, and other
small parts are in place and are not loose inside the
computer. Verify this by shaking the computer gently
and listening for rattling sounds. Metallic parts or
metal flakes can cause electrical short circuits.

Safety Notice 3: Translation on page 6

The battery pack contains small amounts of nickel.
Do not disassemble it, throw it into fire or water, or
short-circuit it. Dispose of the battery pack as
required by local ordinances or regulations.

Safety Notice 8: Translation on page 10

Before removing any FRU, power off the computer,
unplug all power cords from electrical outlets, remove
the battery pack, and then disconnect any
interconnecting cables.

ThinkPad 570 and 570E 51

Removing and replacing a FRU

Attention

The system board is sensitive to, and can be
damaged by, electrostatic discharge. Establish
personal grounding by touching a ground point with
one hand before touching these units.

You must use electrostatic discharge (ESD) strap (P/N

6405959) to establish personal grounding.

52 ThinkPad 570 and 570E Hardware Maintenance

Manual

1010 Battery pack

Removing and replacing a FRU

ThinkPad 570 and 570E 53

Removing and replacing a FRU

1020 Backup battery

Safety Notice 4: Translation on page 7

The backup battery is a lithium battery and can cause
a fire, an explosion, or severe burns. Do not recharge
it, remove its polarized connector, disassemble it, heat
it above 100°C (212°F), incinerate it, or expose its cell
contents to water. Dispose of the battery as required
by local ordinances or regulations. The use of an
incorrect battery can result in ignition or explosion of
the battery.

 Battery pack (1010)

Step Screw (quantity) Torque

1 M2.5 x 3 mm (1) 4 kgcm

(continued)

54 ThinkPad 570 and 570E Hardware Maintenance

Manual

Cable route:

Removing and replacing a FRU

ThinkPad 570 and 570E 55

Removing and replacing a FRU

1030 DIMM

 Battery pack (1010)

Note

The ThinkPad 570E computer's DIMM slot faces in the
direction opposite that shown here. However, the
procedure for removing DIMM is the same.

Step Screw (quantity) Torque

1 Not removable 4 kgcm

56 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

1040 Hard disk drive

Attention

Do not drop or apply any shock to the hard disk
drive. The hard disk drive is sensitive to physical

shock. Incorrect handling can cause damage and
permanent loss of data.

Before removing the drive, have the user make a
backup copy of all the information on the drive if
possible.

Never remove the drive while the system is operating
or in suspend mode.

 Battery pack (1010)

1 Coin screw or security screw
Note: Use a 2.5-mm allen wrench to remove the security

screw. (continued)

ThinkPad 570 and 570E

57

Removing and replacing a FRU

When removing the hard disk drive, open the LCD a little
as shown in the figure.

Attention

Be careful not to drop the hard disk drive. It is still
attached to the cover when you push it up.

58 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

1050 Keyboard

 Battery pack (1010)
 Hard disk drive (1040)

Step Screw (quantity) Torque

1 M2.5 x 9 mm (3) 4 kgcm

(continued)

ThinkPad 570 and 570E 59

Removing and replacing a FRU

60 ThinkPad 570 and 570E Hardware Maintenance

Manual

1060 Center cover

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

Removing and replacing a FRU

Step Screw (quantity) Torque

1 M2.5 x 3 mm (2) 4 kgcm
2 M2.5 x 9 mm (1) 4 kgcm
3 M2.5 x 9 mm (1) 4 kgcm

ThinkPad 570 and 570E 61

Removing and replacing a FRU

1070 Modem card

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)

62 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

1080 Frame and power switch

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)

Step Screw (quantity) Torque

1 M2.5 x 3 mm (4) 4 kgcm

(continued)

ThinkPad 570 and 570E 63

Removing and replacing a FRU

Step Screw (quantity) Torque

2 M2.5 x 4.8 mm (4) 4 kgcm

64 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

1090 Audio card

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Modem card (1070)
 Frame and power switch (1080)

Step Screw (quantity) Torque

4 M2.5 x 4.8 mm (1) 4 kgcm

ThinkPad 570 and 570E 65

Removing and replacing a FRU

1100 Modem jack

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Modem card (1070)
 Frame and power switch (1080)
 Audio card (1090)

Step Screw (quantity) Torque

1 M2.5 x 4.8 mm (1) 4 kgcm

66 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

1110 Speaker

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Modem card (1070)
 Frame and power switch (1080)
 Audio card (1090)

For the ThinkPad 570 computer

Step Screw (quantity) Torque

1 M2.5 x 4.8 mm (2) 4 kgcm

(continued)

ThinkPad 570 and 570E 67

Removing and replacing a FRU

For the ThinkPad 570E computer

68 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

1120 Audio cable

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Modem card (1070)
 Frame and power switch (1080)
 Audio card (1090)

When replacing: Make sure you install the cable in the

correct direction. Installing it the wrong direction
will cause audio problems.

ThinkPad 570 and 570E

69

Removing and replacing a FRU

1130 PC Card slots

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Frame and power switch (1080)

Step Screw (quantity) Torque

1 M2.5 x 4.8 mm (1) 4 kgcm

70 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

1140 Hard disk drive cable

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Frame and power switch (1080)

For the ThinkPad 570 computer

Step Screw (quantity) Torque

1 M2.5 x 4.8 mm (2) 4 kgcm

(continued)

ThinkPad 570 and 570E 71

Removing and replacing a FRU

For the ThinkPad 570E computer

Step Screw (quantity) Torque

1 M2.5 x 4.8 mm (2) 4 kgcm

(continued)

72 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

When replacing: If the cable and cable shield are not

installed correctly, they might be in the way when
you install the hard disk drive.

To install them correctly, do as follows:

1. Insert the tab of the cable 1 and catch the
cable shield by the base cover latches 2.

2. Catch the cable by the base cover latch 3.

3. Insert the tabs of the cable shield 4 into the
holes of the base cover.

ThinkPad 570 and 570E 73

Removing and replacing a FRU

1150 Upper shield

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Frame and power switch (1080)

Step Screw (quantity) Torque

2 M2.5 x 4.8 mm (3) 4 kgcm
3 M2 x 9 mm (4) 2 kgcm

(continued)

74 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

For the ThinkPad 570 computer

Step Screw (quantity) Torque

6 M2.5 x 4.8 mm (3) 4 kgcm
7 M2 x 9 mm (3) Yellow

2
kgcm

(continued)

ThinkPad 570 and 570E 75

Removing and replacing a FRU

For the ThinkPad 570E computer

Step Screw (quantity) Torque

5 M2 x 9 mm (3) 4 kgcm
6 M2.5 x 4.8 mm (1) 4 kgcm

76 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

1160 Fan

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Frame and power switch (1080)
 Upper shield (1150)

For the ThinkPad 570 computer

Note: Do not pinch the fan cable when re-installing the

fan.

Step Screw (quantity) Torque

1 M2 x 9 mm (2) 2 kgcm

ThinkPad 570 and 570E 77

Removing and replacing a FRU

For the ThinkPad 570E computer

Step Screw (quantity) Torque

1 M2.5 x 4.8 mm (2) 2 kgcm

When replacing:

1. Make sure not to pinch the fan cable when
re-installing the fan.

2. Apply grease to the underside of the surface shown in
the dotted square in the following figure:

78 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

1170 LCD unit

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Frame and power switch (1080)

Step Screw (quantity) Torque

1 M2.5 x 4.8 mm (4) 4 kgcm

(continued)

ThinkPad 570 and 570E 79

Removing and replacing a FRU

Step Screw (quantity) Torque

2 M2 x 9 mm (1) 4 kgcm
3 M2.5 x 4.8 mm (1) 4 kgcm
5 M2.5 x 4.8 mm (2) 4 kgcm

80 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

1180 System board assembly

 Battery pack (1010)
 Backup battery (1020)

 DIMM (1030)

 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Modem card (1070)
 Frame and power switch (1080)
 Audio card (1090)
 Modem jack (1100)

 Speaker (1110)

 Audio cable (1120)
 PC Card slots (1130)
 Hard disk drive cable (1140)
 Upper shield (1150)
 LCD unit (1170)

Step Screw (quantity) Torque

1 M2.5 x 4.8 mm (4) 4 kgcm

ThinkPad 570 and 570E 81

Removing and replacing a FRU

1190 I/O Connector cable or system
board

 Battery pack (1010)
 Backup battery (1020)

 DIMM (1030)

 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Modem card (1070)
 Frame and power switch (1080)
 Audio card (1090)
 Modem jack (1100)

 Speaker (1110)

 Audio cable (1120)
 PC Card slots (1130)
 Hard disk drive cable (1140)
 Upper shield (1150)
 LCD unit (1170)

Step Screw (quantity) Torque

1 M2.5 x 4.8 mm (2) 4 kgcm

(continued)

82 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

ThinkPad 570 and 570E 83

Removing and replacing a FRU

2010 LCD front bezel

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Frame and power switch (1080)
 LCD unit (1170)

CAUTION:
The inverter card has a high tension current. To avoid
shock hazard, never power on the computer when the
LCD cover is opened.

The TFT LCD for the notebook computer contains many
thin-film transistors (TFTs). A small number of dots that
are missing, discolored, or always lighted is characteristic
of TFT LCD technology, but excessive pixel problems can
cause viewing concerns. The LCD should be replaced if
the number of missing, discolored, or lighted dots in any
background is:

 SVGA (12.1 in.): 5 or more bright dots, 5 or more

dark dots or a total of 9 or more bright and dark dots.

 XGA (13.3 in.): 8 or more bright dots, 8 or more dark

dots or a total of 9 or more bright and dark dots.

(continued)

84 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

13.1-inch XGA TFT LCD

Step Screw (quantity) Torque

1 M2.5 x 3 mm (2) 4 kgcm

ThinkPad 570 and 570E 85

Removing and replacing a FRU

12.1-inch SVGA TFT LCD

Step Screw (quantity) Torque

1 M2.5 x 3 mm (4) 4 kgcm

86 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

2020 Inverter card

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Frame and power switch (1080)
 LCD unit (1170)
 LCD front bezel (2010)

Note: Be careful of high voltage on the cable. Connect

the LCD connector firmly to the inverter card by
lifting it up straight.

13.3-Inch XGA TFT LCD

Step Screw (quantity) Torque

1 M2.5 x 3 mm (1) 4 kgcm

12.1-inch SVGA TFT LCD

ThinkPad 570 and 570E 87

Removing and replacing a FRU

2030 LCD panel

 Battery pack (1010)
 Hard disk drive (1040)
 Center cover (1060)
 LCD unit (1170)
 LCD front bezel (2010)
 Inverter card (2020)

13.3-inch XGA TFT LCD

Step Screw (quantity) Torque

1 M2.5 x 3 mm (2) 4 kgcm
2 M2.5 x 3 mm (2) 4 kgcm

(continued)

88 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

Step Screw (quantity) Torque Note

4 M2.5 x 3 mm (2) 4 kgcm Blue, Small

head

ThinkPad 570 and 570E 89

Removing and replacing a FRU

12.1-inch SVGA TFT LCD

Step Screw (quantity) Torque

1 M2.5 x 3 mm (4) 4 kgcm

90 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

2040 Hinges

 Battery pack (1010)
 Hard disk drive (1040)

 Keyboard (1050)

 Center cover (1060)
 Frame and power switch (1080)
 LCD unit (1170)
 LCD front bezel (2010)
 Inverter card (2020)
 LCD panel (2030)

13.3-inch XGA TFT LCD: See “2030 LCD panel”

on page 88.

12.1-inch SVGA TFT LCD

Step Screw (quantity) Torque

1 M2.5 x 3 mm (4) 4 kgcm

ThinkPad 570 and 570E 91

Removing and replacing a FRU

3010 Blank bezel in the UltraBase

In the UltraslimBay

In the diskette-drive/battery bay

92 ThinkPad 570 and 570E Hardware Maintenance

Manual

Removing and replacing a FRU

Battery pack in the UltraBase

ThinkPad 570 and 570E 93

Locations

Locations
Front view

1 LCD panel
2 Brightness control
3 Built-in microphone
4 External diskette drive
5 Diskette eject button
6 Headphone jack
7 Line-In jack
8 Microphone jack
9 Reset switch

1 PC Card slots
11 PC Card eject button
12 Status indicator
13 TrackPoint
14 Click buttons
15 Fn Key
16 Suspend switch

94 ThinkPad 570 and 570E Hardware Maintenance

Manual

Locations

ThinkPad 570 and 570E 95

Locations

Rear view

1 Security keyhole
2 AC Adapter jack
3 External-diskette-drive connector
4 Serial connector
5 Parallel connector
6 External-monitor connector
7 External-input-device connector
8 Modem connector

96 ThinkPad 570 and 570E Hardware Maintenance

Manual