IBM Models 5, Models 7, Models 9, AnyPlace Kiosk 4838 Model 9 Service Manual
IBMAnyPlaceKiosk4838
Planning, Installation, and Service Guide
for Models 5xx, 7xx, and 9xx
GA27-4369-01
IBMAnyPlaceKiosk4838
Planning, Installation, and Service Guide
for Models 5xx, 7xx, and 9xx
GA27-4369-01
Note
Before using this information and the product it supports, read the information in IBM Safety Information — Read This
First, GA27-4004, and Appendix C, “Notices”.
November 2008
This edition applies to the IBM AnyPlace Kiosk 4838 and to all subsequent releases and modifications until
otherwise indicated in new editions.
Retail Store Solutions documentation is available on the IBM Retail Store Solutions Web site at: http://
www.ibm.com/solutions/retail/store/support/.
A form for reader's comments is also provided at the back of this publication. If the form has been removed,
address your comments to:
IBM Corporation
Retail Store Solutions Information Development
Department ZBDA
PO Box 12195
Research Triangle Park, North Carolina 27709 USA
When you send information to IBM, you grant IBM a nonexclusive right to use or distribute whatever information
you supply in any way it believes appropriate without incurring any obligation to you.
© Copyright IBM Corporation 2007, 2008.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
About this guide ...........v
How this guide is organized .........v
Who should read this guide .........v
Related publications ............v
Web sites ...............v
Accessibility ..............vii
Summary of changes.........ix
September 2011 .............ix
November 2008 .............ix
||
March 2008 ..............ix
December 2007 .............ix
Chapter 1. Introducing the IBM AnyPlace
Kiosk ................1
Models and features ............2
Optional features .............4
Configurations..............4
Mounting options.............5
Diagnostics ...............5
Supported operating systems .........6
Environmental requirements .........7
Power usage ..............7
Calling for service ............7
Chapter 2. Installing the IBM AnyPlace
Kiosk ................9
Rear view ...............10
Connectors ..............11
Installation steps.............12
Opening the cable covers ..........12
Retaining the cables ...........13
Installing the options ...........14
Installing the scanner ..........14
Installing the MSR ...........15
Installing the flash drive .........15
Attaching the IBM AnyPlace POS Hub .....18
Installing the hard drive ..........20
Installing additional memory ........20
Mounting instructions ...........21
Tabletop mount ............21
Wall mount .............23
Powering on ..............23
Installing the control button cover ......24
Additional security (access door screws) .....25
Chapter 3. Mounting the IBM AnyPlace
Kiosk to the wall ..........27
Mounting the wall mount plate........27
Wall mounting requirements........27
Selecting the location ..........28
Determining the mounting height of wall mount
plate................28
Wall mount plate mounting options .....29
Attaching the wall mount plate .......29
Mounting to hollow walls ........30
Mounting to a concrete or brick wall .....32
Fastener types ............33
Chapter 4. Removing and replacing
FRUs ...............35
Reviewing the IBM AnyPlace Kiosk assembly . . . 36
Before you begin ...........38
Removing the rear cover ..........39
Removing the backlight inverter card......39
Removing the hard disk drive assembly .....41
Removing the hard disk drive fan assembly . . . 42
Removing the CPU fan sink assembly .....43
Removing the processor ..........44
Removing the scanner and scanner window . . . 45
Removing the cable covers .........47
Locating and resetting the CMOS jumper ....48
Removing the memory card .........49
Changing the battery ...........51
Removing the flash drive ..........51
Removing the system board .........53
Replacing and programming the system board . 53
Removing the front cover/touch assembly ....55
Removing the speakers ..........57
Removing the control card .........58
Removing the control buttons .......58
Removing the LCD ............59
Removing the tabletop mount cover sets ....60
Chapter 5. Diagnosing problems and
troubleshooting ...........63
Researching the Knowledgebase .......63
Preliminary checklist ...........63
Using the diagnostic processor ........64
Understanding the light path LEDs .....64
Using the system event log viewer .....65
Troubleshooting other hardware conditions ....67
Using the CMOS Setup Utility ........68
Using the Main window .........68
Restoring the default CMOS settings .....70
Clearing the CMOS settings ........70
CMOS recovery ............70
Real-time clock and CMOS ........70
Configuring the COM (communication) ports . . 70
Using the IBM diagnostics for POS systems and
peripherals package ...........71
Supported memory keys .........72
Updating the flash BIOS .........72
||
Cleaning the touch screen .........74
Appendix A. Field-replaceable units . . 75
Assembly 1: IBM AnyPlace Kiosk 4838 .....76
Power cords ..............79
© Copyright IBM Corp. 2007, 2008 iii
Appendix B. Product dimensions . . . 81
Product and peripheral summary .......81
15-inch models .............83
17-inch models .............85
19-inch models .............87
Appendix C. Notices .........89
Electronic emission notices .........91
Federal Communications Commission statement 91
European Union EMC Directive conformance
statement ..............91
Industry Canada Class A Emission Compliance
statement ..............92
Avis de conformité aux normes d'Industrie
Canada ...............92
Germany ..............92
Australia and New Zealand ........92
Chinese Class A warning statement .....93
Japanese Electrical Appliance and Material Safety
Law statement ............93
Japanese power line harmonics compliance
statement ..............93
Japanese VCCI Council Class A statement . . . 93
Japan Electronics and Information Technology
Industries Association (JEITA) statement....93
Korean communications statement......93
Taiwanese Class A warning statement ....94
Taiwan contact information .........94
Cable ferrite requirement ..........94
Electrostatic discharge ...........94
Product recycling and disposal ........95
Battery return program ..........96
For Taiwan: .............96
For the European Union: .........97
For California: ............97
Flat panel displays ............98
Monitors and workstations .........98
Trademarks ..............98
Appendix D. Safety information ....99
Appendix E. Kiosk notices ......105
AnyPlace Kiosk Class 2 laser notices .....105
Class 2 laser notices ..........105
Regulatory notice for AR5BXB72 IBM 802.11n
wireless LAN mini PCI-Express adapter ....107
USA – Federal Communications Commission
(FCC) ...............107
Thailand 802.11bg wireless - Allowed
frequencies and output power .......108
Canada – Industry Canada (IC) Low Power
License-Exempt Radio Communication Devices
(RSS-210) ..............109
Europe – EU declaration of conformity for IBM
11 a/b/g/n wireless LAN mini PCIe adapter –
AR5BXB72 .............110
Glossary .............119
Index ...............127
Part number index .........129
iv
IBM AnyPlace Kiosk 4838
About this guide
This guide provides information on installing and servicing the IBM®Windows.
Note: Throughout this document, the term IBM 4838 refers to the IBM AnyPlace
Kiosk Models 5xx, 7xx, and 9xx.
How this guide is organized
This guide is organized as follows:
v Chapter 1, “Introducing the IBM AnyPlace Kiosk” describes the features and
available options for the 4838.
v Chapter 2, “Installing the IBM AnyPlace Kiosk,” on page 9 describes the
installation instructions.
v Chapter 3, “Mounting the IBM AnyPlace Kiosk to the wall” describes the
procedures for mounting the 4838 to the wall.
v Chapter 4, “Removing and replacing FRUs” provides the removal and
replacement procedures for the field-replaceable parts.
v Chapter 5, “Diagnosing problems and troubleshooting” describes steps for
diagnosing minor problems.
v Appendix A, “Field-replaceable units” describes the available FRU part numbers.
v Appendix B, “Product dimensions” provides precise product size information for
all models and features.
v Appendix C, “Notices” provides legal, emission, and country-specific
information.
v Appendix D, “Safety information” provides safety information for all common
languages.
Who should read this guide
Personnel responsible for installing, maintaining, and using the IBM AnyPlace
Kiosk should read this guide. Some chapters provide information that is intended
for trained, technical personnel.
Related publications
The following IBM publications, drivers, and service diskette information are
available from the IBM Retail Store Solutions Web site at: www.ibm.com/
solutions/retail/store/support/.
v IBM AnyPlace Kiosk Models 5xx, 7xx, and 9xx Operating System Installation Guide,
GA27-4371
v IBM AnyPlace POS Hub Planning, Installation and Service Guide, GA27-4370
v IBM Safety Information – Read This First, GA27-4004
Web sites
For the latest troubleshooting guidance and symptom-fix tip information, go to the
IBM Knowledgebase support Web site at: www2.clearlake.ibm.com/store/support/
html/knowledgebase.html.
© Copyright IBM Corp. 2007, 2008 v
This site contains additional information that is gathered from field experience, and
not available when this document was developed.
vi IBM AnyPlace Kiosk 4838
Accessibility
Accessibility features help a user who has a physical disability, such as restricted
mobility or limited vision, to use the IBM AnyPlace Kiosk successfully. Here is a
high-level list of the accessibility features:
v All controls are located on the front of the system in easy reach.
v Industry-standard serial and USB ports allow alternative I/O devices.
v Manuals are available in PDF format and can be downloaded from the Web. See
“Related publications” on page v for the Web address.
v Displays are driven at 60 Hz to eliminate problems caused by screen flicker.
About this guide vii
viii IBM AnyPlace Kiosk 4838
Summary of changes
This edition of the IBM AnyPlace Kiosk 4838 Planning, Installation and Service
Guide or Models 5xx, 7xx, and 9xx includes the following updates:.
September 2011
Updates to the USB hot plugging guidelines.
November 2008
|
|
|
|
March 2008
December 2007
Updates for this release include the following:
v Light-Path LEDs label
v xFlash version for the BIOS
v Wireless notice updates
v Procedural changes for 19" monitor
v Part number updates
v Additional details and clarifications for access doors
v Touch screen cleaning procedures
This version provides additional information about removing and programming
the system board.
© Copyright IBM Corp. 2007, 2008 ix
x IBM AnyPlace Kiosk 4838
Chapter 1. Introducing the IBM AnyPlace Kiosk
The AnyPlace Kiosk is part of the IBM portfolio of self-service and POS solutions.
Ultra-compact, the kiosk is an all-in-one integrated unit that delivers a dynamic
interactive experience virtually anyplace with flexible point of sale capability.
The AnyPlace Kiosk comes with a choice of processors, a variety of screen sizes
and a number of standard features and options that make it an ideal solution for
kiosk and POS applications. The second generation of the AnyPlace Kiosk provides
more expansion capability through the USB and serial ports, secondary VGA port,
headphone and microphone jacks, and ExpressCard slot. Communications
enhancements include Gigabit Ethernet and 802.11 a/g/b/n-draft wireless. This
version of the AnyPlace Kiosk also includes several serviceability enhancements,
including easy assembly and disassembly and built-in Light-Path LEDs for quick,
accurate problem determination and resolution.
Figure 1. IBM AnyPlace Kiosk Model 5xx with a tabletop mount
To view the model dimensions, see Appendix B, “Product dimensions,” on page 81.
© Copyright IBM Corp. 2007, 2008 1
Introducing the IBM AnyPlace Kiosk
Models and features
This section describes the model numbering and optional features.
Administrative models and other models that represent different service repair
options are not listed. See your IBM representative for a complete list.
The model scheme is as follows: 4838-XYZ.
X Indicates the screen size: 5 for 15 inch, 7 for 17 inch, and 9 for 19 inch
Y Processor type: either 1= AMD Sempron, and 2 = AMD Turion
Z Indicates the preinstalled software, if any:
0 None
E Windows
Windows Vista
For example, a model 4838-720 would be a 17" screen size with Turion processor
and no preload.
Table 1. Summary of characteristics and weight by model.
Characteristics Model 5xx Model 7xx Model 9xx
Height 325.6 mm (12.82 in.) 367.5 mm (14.47 in.) 398.5 mm (15.69 in.)
Width 368.6 mm (14.51 in.) 402.0 mm (15.83 in.) 440.6 mm (17.35 in.)
Depth 72.8 mm (2.87 in.) 78.3 mm (3.08 in.) 82.8 mm (3.26 in.)
Weight 6.45 kg (14.2 lbs.) 8.27 kg (18.2 lbs.) 9.31 kg (20.5 lbs.)
®
Embedded for Point of Sale (WEPOS), Windows XP or
Note: See Appendix B, “Product dimensions,” on page 81 for more detailed
dimensions including the options.
Table 2. Feature descriptions
Features
LCD 15" TFT
1024 x 768
2 bulb
CPU AMD Mobile Sempron 3500+ 1.8 Ghz or AMD Mobile Turion 64 X2 TL-56 1.8 Ghz with 1 Ghz Front
Side Bus (FSB)
Memory 4 GB maximum system memory using 512 MB, 1 GB or 2 GB DDR2 667 (PC2-5300) SO-DIMMs in any
combination
Touch Infrared with Unintentional Touch feature (RS 232 interface - COM5)
Mass
storage
Video
Video
memory
Slots 1 ExpressCard (supports 34 mm or 54 mm)
80 GB 3.5" SATA II 7200 RPM
160 GB 3.5" SATA II 7200 RPM, 4 GB modular flash drive (optional)
v VIA integrated Chrome 9 graphics
v External VGA (HD-15) output supporting dual independent video and mirrored video
v 256 MB max, shared dynamically from system memory
17" TFT
1280 x 1024
4 bulb
19" TFT
1280 x 1024
4 bulb
2
IBM AnyPlace Kiosk 4838
Table 2. Feature descriptions (continued)
Features
PC I/O
connectors
Power
system
Audio
Wired LAN 10/100/1000 Ethernet
Super I/O
controller
Presence
sensor
Security v Trusted Platform Module v 1.2
Modular
servicing
ease
5 PC USB 2.0
2 RS-232 (9 pin)
1 Scanner (device specific RJ45)
1 MSR (device-specific RJ45)
1 Network (RJ45, Ethernet)
1 VGA (HD-15)
1 Microphone jack
1 PS/2 keyboard
2 Headphone jacks
Note: PS/2 keyboard port for diagnostic purposes only, not externally accessible
v External 16 V DC 120 W AC adapter
v High-definition integrated audio
v Integrated 2 watts-per-channel stereo speakers
Wake on LAN enabled
UART (universal asynchronous receiver/transmitter) support with SMSC semiconductor solution
Infrared presence detection
v Power on password
v Front USB port can be disabled in BIOS
v Tabletop mount with a Kensington security slot (K-Slot) and mounting holes. See Figure 2 on page
5.
v Capability for a customer supplied security screw to increase security of access doors
Screwdriver access for the following:
v ExpressCard
v Hard disk drive
v Memory DIMMs
v Wireless card
v Flash drive
v Scanner
v Servicing the system
Introducing the IBM AnyPlace Kiosk
Chapter 1. Introducing the IBM AnyPlace Kiosk 3
Introducing the IBM AnyPlace Kiosk
Optional features
Table 3. IBM AnyPlace Kiosk hardware options
Option Description
AnyPlace POS Hub Enables connection of USB (5 V, 12 V and 24 V) peripherals and a cash
drawer
Mass storage 3.5" Serial Advanced Technology Attachment (SATA) II, 80 GB
standard / 160 GB optional
Memory Two SO-DIMM (small outline dual in-line memory module),
DDR2 (double data rate two synchronous dynamic random access)
memory slots
Base memory size is 512 MB
Modular flash drive (MFD) 4 GB
Magnetic stripe readers (MSRs) ISO 3-track or JUCC
Bar code scanners Non-laser-based line scanner
Laser-based Omni scanner
Wireless LAN 802.11 a/b/g/ n-draft with integrated antennas
Note: The wireless solution is certified for use only in certain
countries. See Appendix C, “Notices,” on page 89.
Mounting options Tabletop mount
Wall mount
ExpressCard extended door Provides a "bubble" to cover and protect extended-length ExpressCards
Attention: Do not over tighten the plastic screws that are on the
extended door cover. Plastic screws only require one tenth (1/10th or
10%) as much torque as normal metal screws. Use a screw torque of
0.5 kg-cm / 0.05 N-m / 0.4 in-Lb / 7 in-oz.
AC adaptor bracket Powder-coated metal bracket that you can use to mount the AC
adaptor under a cabinet or on a wall
Configurations
Your sales representative can provide the latest available configurations.
4
IBM AnyPlace Kiosk 4838
Mounting options
The mounting options for the IBM AnyPlace Kiosk are as follows:
VESA-standard mounting holes
Wall mount
Tabletop mount
Introducing the IBM AnyPlace Kiosk
The system has 100 mm VESA mounting points for use with standard,
third party VESA mounting options.
This mount minimizes protrusion from the wall, but does not have any tilt
or swivel capability.
This mount tilts the monitor forward and back and rests on a tabletop. For
security, a Kensington security slot is provided (A in Figure 2). Also, a
round 5.5 mm (0.217 in.) hole enables the mount to be secured (B in
Figure 2) with an M5 or 10-24 pan head screw.
A
B
Figure 2. Security and mounting holes.
A Kensington security slot
B Round mounting hole
Diagnostics
The IBM AnyPlace Kiosk 4838 provides a diagnostic processor with Light-Path
LEDS to easily help isolate a failing component or condition. An LED represents a
specific action to correct the indicated problem. See “Using the diagnostic
processor” on page 64.
You can obtain a USB memory key-based diagnostic package for your IBM
AnyPlace Kiosk from the IBM Retail Store Solutions Web site: www.ibm.com/
solutions/retail/store/support/.
Chapter 1. Introducing the IBM AnyPlace Kiosk 5
Introducing the IBM AnyPlace Kiosk
Supported operating systems
The IBM AnyPlace Kiosk supports the following:
v Windows Embedded for Point of Sale (WEPOS)
v Windows XP Service Pack (SP) 2 or higher
v Windows Vista Business
For guidance on installing any of the previous operating systems, see the IBM
AnyPlace Kiosk Operating Systems Installation Guide, GA27-4371.
6
IBM AnyPlace Kiosk 4838
Environmental requirements
Table 4 shows the humidity and temperature limits for the IBM AnyPlace Kiosk.
Table 4. Environmental requirements
Operating
Power disconnected
Storage
Shipment
This product relies on active, convective cooling, so place your unit such that the
ambient air adjacent to the unit does not exceed supported maximums. Ensure that
the cooling vents are not blocked by papers, signs, or other items.
Temperature (dry
bulb)
5 to 40°C
(41° to 104° F)
0 to 52°C ( 32° to 126°
F)
0 to 60°C
(-32° to 140° F)
-40 to 60°C (-40° to
140° F)
Introducing the IBM AnyPlace Kiosk
Maximum
temperature (wet
bulb) Relative humidity
27° C
(81° F)
27° C
(81° F)
29° C
(84° F)
29° C
(84° F)
8to80%
5to95%
5to80%
5 to 100%
Power usage
Table 5 shows the power consumption for the IBM AnyPlace Kiosk:
Table 5. Power usage
Description Amounts
Power consumption Off: 3.4 W (11.6 BTU/hr)
Heat dissipation: Standby: 23.5 W (80.1 BTU/hr)
Input voltage and current 100–240 V, 50–60 Hz, 1.4 A max: Input to power supply
Calling for service
When you call IBM for warranty information or service, be sure to have the
following information available:
v Machine type/model
v Serial number
You can locate this information on the left side of the front bezel, or the rear side
of the unit.
On (idle/typical): 66 W (225.2 BTU/hr)
On (maximum): 99 W (337.8 BTU/hr)
Chapter 1. Introducing the IBM AnyPlace Kiosk 7
8 IBM AnyPlace Kiosk 4838
Chapter 2. Installing the IBM AnyPlace Kiosk
This section describes procedures for setting up the IBM AnyPlace Kiosk product.
You should be familiar with the rear doors and connectors of the IBM 4838 before
you begin the installation steps.
© Copyright IBM Corp. 2007, 2008 9
Installing the IBM AnyPlace Kiosk
Rear view
Figure 3 shows the rear view of the AnyPlace Kiosk.
J
J
G
A
I
E
J
J
B
C
J
E H D
Figure 3. Rear view showing access doors, mounting holes, attachment holes
A Hard drive door with captured screw
B Side door allows access to memory slots, flash drive, Light-Path LEDs,
wireless card, and CMOS jumper.
B ExpressCard slot cover
C Main cable cover
D MSR/USB cable cover
E Tapped holes that allow for the 100 mm x 100 mm (3.93 in. x 3.93 in.)
mounting:
Note: These holes allow for the standard M4 X 10 mm screws specified by
the VESA standard.
F MSR mounting hole that is shared with I.
G Quarter-turn latches
H Rear cover captured screw
I Tapped holes that allow the attachment and display of marques,
announcements, sales promotions and other information.
10
IBM AnyPlace Kiosk 4838
Connectors
Installing the IBM AnyPlace Kiosk
Note: These tapped holes allow for M3 screws. The M3 mounting screw
should extend into the unit a minimum of 8 mm, and a maximum
of 11 mm.
Figure 4 shows the AnyPlace Kiosk connectors.
A
B
J L
Figure 4. AnyPlace Kiosk connectors
Table 6. Connector location
A MSR
B USB ports (4X)
C Power input connector (used by either the AC adapter
D Microphone
E Headphone
F VGA output
G Scanner
H Ethernet
I RS 232 connectors (2X)
J Headphone
K USB port
L Power button: Green indicates power and amber
M N LCD brightness control buttons: minus - and plus +
O Bottom cover
DC
E
K
M
F
G
H
N
or the AnyPlace POS Hub.)
indicates a hardware fault.
I
O
Chapter 2. Installing the IBM AnyPlace Kiosk 11
Installing the IBM AnyPlace Kiosk
Installation steps
Follow these steps to install the IBM AnyPlace Kiosk:
1. Install your options. See “Installing the options” on page 14.
2. Route, connect, and retain the cables. See “Retaining the cables” on page 13.
Note: Be sure to route the cables through the tabletop mount before connecting
to the unit.
3. Install the IBM 4838 on your mounting option: tabletop (see “Tabletop mount”
on page 21) or wall (see “Wall mount” on page 23) or the third-party VESA
mount instructions.
4. Power On the IBM 4838. See “Powering on” on page 23.
Opening the cable covers
The cable covers provide security and protection to the IBM 4838 cable and
connections.
Note: The MSR/USB cable cover can be opened independently of the main cover.
P
Figure 5. Close-up view of quarter-turn latch
Follow these steps to open the cable covers:
1. Flip up the metal handle (P).
2. Rotate the quarter-turn latches to the unlocked position.
3. Open the MSR/USB cable cover before opening the main cable cover.
12
IBM AnyPlace Kiosk 4838
Retaining the cables
The RS-232 cables and the VGA cable are retained to the system unit with screws.
The MSR, scanner, and Ethernet cables are retained by a snap latch on the
connector. The power input cable is retained by the system unit bottom cover.
You can retain the audio and USB cables by placing the cables into the U-slots that
are part of the bottom cover. The slots in the cable covers retain the I/O cables by
retaining the cable ties. Install the cable ties as follows:
1. Plug each cable into its respective connector.
2. Attach the cable ties to the I/O cables on the outside of the bottom cover. The
cable tie width should be approximately 5 mm wide.
Note: Ensure that the cable tie is large enough to keep the cable retained, and
3. Adjust the cable so that the cable tie is on the I/O connector side of the bottom
cover.
Installing the IBM AnyPlace Kiosk
that it is installed extremely tight to the I/O cable. The head of the cable
tie should be at the bottom of the bottom cover U-slot.
Chapter 2. Installing the IBM AnyPlace Kiosk 13
Installing the IBM AnyPlace Kiosk
Installing the options
The design of the IBM 4838 allows you to install the options without removing the
external cover. Table 7 describes the components and the respective access door.
Table 7. Components and doors
Door Accessible component
Side Wireless card, flash drive, memory modules, additional memory card,
Inset side (small) ExpressCard slot
Hard drive Hard drive
Many upgrade features are factory-installed. See Figure 3 on page 10 to identify the
access doors.
Installing the scanner
Follow these steps to install the scanner:
1. From the rear of the IBM AnyPlace Kiosk, open both cable covers using the
quarter-turn latches.
CMOS jumper
Figure 6. Installing the scanner
2. Align the scanner with the screw hole (A in Figure 6) and secure the captured
3. Connect the scanner cable to its indicated connector.
4. Close and latch the cable covers.
Notes:
1. You can adjust the tilt angle of the scanner for optimum performance.
2. For best scanning results, hold the object to be scanned 50 to 100 mm (2 to 4
3. Refer to the IBM Knowledge Base at the IBM Retail Store Solutions Web site
A
B
screw (B).
inches) away from the scanner.
(www.ibm.com/solutions/retail/store/support/) for details on configuring the
scanner.
14
IBM AnyPlace Kiosk 4838
Installing the MSR
Follow these steps to install the MSR:
1. From the rear of the unit, open the MSR/USB cable cover using the
quarter-turn latches.
Installing the IBM AnyPlace Kiosk
V
Figure 7. Installing the MSR
2. Use a small, flat-blade screw driver to pry and then lift out to remove the MSR
plugs (V in Figure 7).
3. Locate the mounting slots for the MSR on the right side of the unit.
4. Align the MSR such that the MSR hooks are slightly above their matching slots
on the 4838. Slide the MSR downward into position, being careful not to pinch
the MSR cable.
5. Install the screw or thumbscrew to retain the MSR. Use the screw when the
kiosk operates in a public environment so as to increase the security of the unit.
6. Plug the MSR cable to its indicated connector. See Figure 7.
7. Starting from the MSR, press the MSR cable into the U slot (U) in the rear
cover. The excess MSR cable should be placed in the MSR/USB cable cover
area.
8. Close and latch the MSR/USB cable cover.
Installing the flash drive
Follow these instructions to install the flash drive.
U
Chapter 2. Installing the IBM AnyPlace Kiosk 15
Installing the IBM AnyPlace Kiosk
A
Figure 8. Removing the side access door
1. Loosen the captured screw on the side access door (Ain Figure 8) and slide
out in the direction shown to remove.
16
IBM AnyPlace Kiosk 4838
Installing the IBM AnyPlace Kiosk
G
F
Figure 9. Location of the flash drive
2. Press the flash drive down onto the connector (F in Figure 9) and support
post (G), and latch it into place.
3. Replace the side door by tightening the captured screw.
Note: Do not overtighten the screw.
Chapter 2. Installing the IBM AnyPlace Kiosk 17
Installing the IBM AnyPlace Kiosk
Attaching the IBM AnyPlace POS Hub
The AnyPlace POS Hub is a high-speed USB 2.0 compatible hub that allows you to
attach IBM point of sale input/output devices. These devices include printers,
keyboards, displays, and cash drawers. The hub provides power for the I/O
devices as well as the IBM AnyPlace Kiosk.
|
|
|
|
|
|
Note: Standard USB (5V) devices can be hot plugged into any USB port on an IBM
system unit. If the hot plugged device does not function properly, try
unplugging and reattaching the device to resolve the issue.
Important: Hot plugging a powered USB device (24V and 12V - red and
green plugs respectively) can cause system errors and is not supported on
any IBM system unit.
For more information, see the IBM AnyPlace POS Hub Planning, Installation and
Service Guide, GA27-4370. Complete the following instructions to attach I/O
devices to the AnyPlace POS Hub:
1. Locate or mount the AnyPlace POS Hub in a stationery location. Be sure that
the air vents are not blocked.
E
A
B
C
18
IBM AnyPlace Kiosk 4838
D
Figure 10. Power outputs
A 24V powered USB 2.0 port (POS printer)
B 4, 12V powered USB ports
C 24V cash drawer port (IBM cash drawers)
D Power connector (located on the bottom side of the hub enclosure)
E The AnyPlace POS cable connector, which connects the AnyPlace POS
Hub to the AnyPlace Kiosk (or other host system unit) and has a
positive retention (latching) connector. At the kiosk or host system unit
end, the AnyPlace POS cable has two connectors as shown in Figure 11
on page 19:
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