Review the maintenance information in Chapter 3, "Operating the drive" and in the
Warranty information document that came with the drive, because periodic maintenance is
not covered by the IBM warranty. Repairs or exchanges that result from improper
maintenance might result in billable service charges.
IBM LTO Ultrium 4 Half High Tape Drive
Installation and User's Guide
Note:
Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 57, the
Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD, and the Important Notices and
Warranty information documents that come with the product.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
ivLTO Ultrium 4 Half High Tape Drive
Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect:To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safetyv
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode.
Note the following.
Statement 5
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
12
viLTO Ultrium 4 Half High Tape Drive
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these
components. If you suspect a problem with one of these parts, contact a service
technician.
Safetyvii
viiiLTO Ultrium 4 Half High Tape Drive
Contents
Safety ...............iii
Statement 1...............v
Statement 3..............vi
Statement 5..............vi
Statement 8 ..............vii
Figures ...............xi
Tables ...............xiii
Chapter 1. Product description .....1
Drive features ..............1
Front panel of the drive..........2
Rear view of the drive ...........2
Speed matching .............2
Channel calibration ............3
Encryption ...............3
SAS interface ..............3
Chapter 2. Installing the drive .....5
Avoiding drive damage...........5
Installation overview...........5
Unpack the drive .............5
Acclimate the drive and media .......6
Power off the enclosure...........6
Set the feature switches ...........6
Mount the drive in an enclosure or server....7
Connect and test power to the drive ......8
Connect the internal cable ..........9
Run drive diagnostics ...........9
Install device drivers...........9
Connect the external interface cable (tape enclosure
installations only) ............10
Connect the external SAS interface to the server10
Configure the drive to the server, switch, or hub .. 10
Chapter 3. Operating the drive....11
Single-character display (SCD) ........11
SCDdot..............11
Status LED..............11
Unload button .............13
Inserting a tape cartridge ..........14
Removing a tape cartridge .........15
Mid-tape recovery ............15
Cleaning the drive head ..........16
Diagnostic and maintenance functions .....16
Entering Maintenance Mode........18
Exiting Maintenance Mode ........18
Function Code 0: Maintenance Mode .....19
Function Code 1: Run drive diagnostics ....19
Running a diagnostic self-test .......20
Function Code 2: Update drive firmware from
FMR tape ..............22
Function Code 3: Create FMR tape.....23
Function Code 4: Force a drive dump....24
Function Code 5: Copy drive dump .....24
Function Code 6: Run host interface wrap test.. 25
Function Code 7: Run RS-422 wrap test ....26
Function Code 8: Unmake FMR tape .....27
Function Code 9: Display error code log ....28
Function Code A: Clear error code log ....28
Function Code C: Insert cartridge into tape drive 29
Function Code E: Test cartridge and media . . . 29
Function Code F: Write performance test. . . 30
Function Code H: Test head ........31
Function Code J: Fast read/write test .....32
Function Code L: Load/unload test .....33
Function Code P: Post error reporting enabled. . 34
Function Code U: Post error reporting disabled34
Updating firmware ............35
Updating firmware through the host interface .. 35
Updating the firmware with an FMR tape
This tape drive is a high-performance, high-capacity data-storage device that is
designed to back up and restore open systems applications. The drive can be
integrated into any supported external tape enclosure or directly into a supported
System x server. It is the fourth generation in the Ultrium series of products and is
available with a Serial Attached SCSI (SAS) interface.
Figure 1. The IBM LTO Ultrium 4 Half High Tape Drive
a80hh015
The Customer Replaceable Unit (CRU) part numbers and the Option part numbers
for the IBM LTO Ultrium 4 Half High Tape Drive are shown in the following list:
Table 1. CRU and Option part numbers
DescriptionCRU part numberOption part number
IBM Internal Half High LTO Gen 4 SAS Tape Drive46X567244E8895
IBM External Half High LTO Gen 4 SAS Drive, with US
line cord
IBM External Half High LTO Gen 4 SAS Drive, with no line
cord
SAS cable, internal44E8878
Mini-SAS cable, external,3mx4plug39R6532
US line cord, 3 ft, 10 A / 125 V39M5081
95Y80073628L4X
95Y80073628N4X
Drive features
The drive offers the following features:
v Support for WORM (write once read many) on WORM cartridge types
v Native storage capacity of 800 GB per cartridge (1600 GB at 2:1 compression)
when using Ultrium 4 cartridges
v Native data transfer rate of up to 120 MB per second
v Burst data transfer rate of 300 MB per second for the SAS interface
v 256 MB read-and-write cache
v Support for encryption of data on Ultrium 4 cartridges (SAS drive only)
Front panel of the drive
Figure 2. Front panel of the drive
1Unload button4Single-character display (SCD)
2Ready status LED5SCD dot
3Fault status LED
Rear view of the drive
1
4
2
3
4
5
a80hh014
1
Figure 3. Rear view of the drive
1Feature switches3RS-422 connector for library interfaces
2SAS and power connectors4Fan
Speed matching
To improve system performance, the drive uses a technique called speed matching to
dynamically adjust its native (uncompressed) data rate to the slower data rate of a
server. With speed matching, the drive operates at one of six speeds when it reads
or writes the Ultrium 3 or Ultrium 4 cartridge format. Native data rates are as
follows:
v Ultrium 4 (read/write): 30, 48, 66, 84, 103, or 120 MB per second (MBps)
v Ultrium 3 (read/write): 30, 40, 50, 60, 70, or 80 MBps
2LTO Ultrium 4 Half High Tape Drive
a80hh024
2
3
(LDI or ADI) selectable through feature
switch 5
v Ultrium 2 (read only): 15, 19, 22, 26, or 30 MBps
If the net (compressed) data rate of the server is between two of the active data
rates, the drive calculates the appropriate data rate at which to operate. Speed
matching dramatically reduces backhitch, the condition that occurs when a tape
stops, reverses, and restarts motion. A backhitch is usually the result of a mismatch
between the data rates of the server and the drive.
Channel calibration
System performance is further optimized by a feature called channel calibration,in
which the drive automatically customizes each read/write data channel to
compensate for variations in such things as the transfer function of the recording
channel, the media, and the characteristics of the drive head.
Encryption
The Ultrium 4 Half High Tape Drive supports host Application Managed
Encryption (AME), using T10 encryption methods. Data encryption is supported
with LTO Ultrium 4 Data Cartridges only.
The encryption enabled drive contains the necessary hardware and firmware to
encrypt and decrypt host tape application data. Encryption policy and encryption
keys are provided by the host application, and no encryption setup is required (or
available) for this drive. A drive digital certificate is installed at manufacturing
time. Each drive receives a unique serial number and certificate. The T10
application might validate each drive instance by checking the digital certificate of
the drive.
SAS interface
®
Application-managed encryption is supported on Windows Server 2003, Linux
and Solaris. Encryption requires the latest device drivers that are available for the
tape drive. To download the latest device drivers, complete the following steps.
Note: Changes are made periodically to the IBM website. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www-947.ibm.com/support/entry/portal/.
2. In the Search within all of support & downloads text field at the bottom of
the screen, type tape files and press Enter.
3. In the list of search results, click the link Tape Files (index) - Software for tape
drives and libraries.
A drive with a SAS (Serial Attached SCSI) interface can be linked directly to
controllers. SAS provides better performance than traditional SCSI because SAS
enables multiple devices (up to 128) of different sizes and types to be connected
simultaneously with thinner and longer cables; its full-duplex signal transmission
supports 3.0 Gbps. In addition, SAS drives can be hot-plugged.
SAS drives auto-negotiate speed. There are no configurable topologies; therefore,
feature switches are associated with SAS.
The drive contains a dual-port, SFF-8482 SAS connector. The SAS connector
conforms to the Device Free (Plug) Connector form of the SFF-8482 standard
“Unshielded Dual Port Serial Attachment Connector” as defined by the SFF
,
Chapter 1. Product description3
standards body. For more information, see http://www.sffcommittee.org or
ftp://ftp.seagate.com/sff/SFF-8482.pdf for connector details.
4LTO Ultrium 4 Half High Tape Drive
Chapter 2. Installing the drive
Depending on the type of enclosure, installation procedures might vary. Refer to
the enclosure documentation for drive installation. The following generic
procedure can be used if the enclosure documentation is not available.
Avoiding drive damage
To avoid static electricity damage when handling the drive, use the following
precautions:
v Limit your movement. Movement can cause static electricity to build around
you.
v Always handle the drive carefully. Never touch exposed circuitry.
v Prevent others from touching the drive.
v Before unpacking and installing the drive into an enclosure, touch its
static-protective packaging to an unpainted metal surface on the enclosure for at
least two seconds. This reduces static electricity in the packaging and your body.
v When possible, remove the drive from its static-protective packaging and install
it directly in an enclosure without setting it down. When this is not possible,
place the drive's packaging on a smooth, level surface and place the drive on the
packaging.
v Do not place the drive on the cover of the enclosure or on any other metal
surface.
Installation overview
The following list of steps provides a brief overview of the installation process.
1. “Unpack the drive”
2. “Power off the enclosure” on page 6
3. “Set the feature switches” on page 6
4. “Mount the drive in an enclosure or server” on page 7
5. “Connect and test power to the drive” on page 8
6. “Connect the internal cable” on page 9
7. “Run drive diagnostics” on page 9
8. “Install device drivers” on page 9
9. “Connect the external interface cable (tape enclosure installations only)” on
page 10
10. “Configure the drive to the server, switch, or hub” on page 10
Unpack the drive
About this task
Unpack the drive and store the packaging for future moves or shipping.
Acclimation time is required if the temperature of the drive and media when
unpacked is different than the temperature of its operating environment (measured
at the front of the bezel near the air intake area as shown in Figure 4). The
recommended acclimation time is four hours after the drive has been unpacked or
one hour after any condensation that you can see has evaporated, whichever is
greater. When acclimating the drive, apply the following measures:
v If the drive is colder than its operating environment and the air contains
sufficient humidity, condensation might occur in the drive and damage it. When
the drive has warmed to the operating temperature range (greater than 10°C or
50°F) and no danger of condensation is present (the air is dry), warm the drive
more quickly by powering it on for 30 minutes. Use a diagnostic tape to test the
drive before inserting a tape that contains data.
v If the drive is hotter than its operating environment, the tape can stick to the
drive head. When the drive has cooled to the operating temperature range (less
than 40°C or 104°F), cool the drive more quickly by applying airflow for 30
minutes. Power-on the drive and use a diagnostic tape to test it before inserting
a tape that contains data.
If you are uncertain about whether the temperature of the drive is within the
recommended operating range or the humidity is sufficient to cause condensation,
acclimate the drive for the full four hours.
1
Figure 4. Temperature of the drive is taken near the air intake area [1]
Power off the enclosure
Procedure
1. Power-off the enclosure (or the unit that provides power to the drive).
2. Disconnect the power cord from both the electrical outlet and the enclosure.
Set the feature switches
The Ultrium 4 Tape Drive has eight factory-set feature switches by which the drive
is configured for various functions. The feature switches are preset to the Off
position at the factory but are described here in case you must change the
feature-switch settings for your application.
6LTO Ultrium 4 Half High Tape Drive
a80hh010
The feature switches are on the rear panel of the tape drive. See 1 in the Figure 3
on page 2 for the location of the switches. The switches are labeled 1 through 8
and the On and Off positions are marked. The feature switches are defined in the
following table.
Table 2. Feature switch definitions
SwitchOn functionOff function
1Library interface at 9 600 baud /
polled
2Library interface uses two stop bitsLibrary interface uses one stop bit
3ReservedReserved
4Library interface at 115 000 baud
rate
5Enable ADIEnable LDI
6ReservedReserved
7Disable head brush ERP*Enable head brush ERP*
8ReservedReserved
Note: The default settings for the feature switches are all switches placed in the Off
position.
*The head brush error recovery procedure (ERP) is intended to prevent a permanent read
or write error by removing debris that might have accumulated on the read or write head.
In order to brush the head, the tape must be unthreaded to expose the head. This forces
the loader to be cycled to enable re-thread. During the loader cycling, the back of the
cartridge will temporarily extend beyond the front of the bezel. Extension of the cartridge
is problematic in some automation environments, so you have the ability to disable this
function. If the head brush ERP is disabled, the drive will immediately report the
permanent error instead of activating the head brush ERP.
Library interface at 38 400 baud /
non-polled
Switch 1 active
Mount the drive in an enclosure or server
About this task
When you mount the drive in an enclosure, observe the following guidelines:
v Use the installation instructions for your enclosure if possible.
v Use the drive rails that come with your enclosure or server, unless you have
x3400 or x3500 System x servers. Mount the drive into x3400 or x3500 System x
servers using the metal rails included with your tape drive.
v Do not obstruct the ventilation slots at the rear of the drive.
Attention: When the mounting screws or drive rail prongs are inserted into the
drive, they must not extend farther than 2.5 mm (0.098 in.) inside the chassis.
Otherwise, they might damage the drive.
Chapter 2. Installing7
Upper Side Mounting Holes
Drive
Air Intake Area
2.5mm (0.10 in.)
MAXIMUM Penetration
Depth From OUTSIDE
of Drive
Figure 5. Mounting holes on the drive. The holes are located on both sides of the drive. The drive is shown with a
front bezel.
Lower Side Mounting Holes
Drive
5.0mm (0.20 in.)
MAXIMUM Penetration
Depth From OUTSIDE
of Drive
Connect and test power to the drive
About this task
The drive does not contain its own power source; it must be powered externally.
To connect and test power to the drive, complete the following steps:
1. Ensure that the enclosure (or unit that supplies power to the drive) is powered
off.
2. Ensure that the power cord is disconnected from both the enclosure and the
power outlet.
3. Connect the enclosure internal power cable to the power connector on the drive
(see 2 in “Rear view of the drive” on page 2).
4. Connect the power cord to the enclosure and to the electrical outlet.
5. Review the location of the single-character display (SCD) and the status LED in
Figure 2 on page 2. To ensure that the drive is receiving power, watch for the
following while turning on the power to the enclosure:
v During the power-on/initialization and POST (Power-On Self Test), the SCD
briefly displays
8
, then becomes blank (not lit) when POST is complete and there are no POST
errors. If a POST error has been detected, an error code will be displayed in
the SCD and the status LED will flash amber.
8LTO Ultrium 4 Half High Tape Drive
Attention: If the SCD does not come on, the drive might not be getting
power.
v The status LED will be OFF during the initial power-on and initialization.
The status LED briefly becomes green and then becomes amber during the
remainder of the power-on and initialization phase. The status LED becomes
solid green after the power-on/initialization and POST are complete.
6. Power-off the enclosure.
7. Disconnect the power cord from both the enclosure and the electrical outlet.
Connect the internal cable
About this task
Connect the enclosure internal SAS cable to the SAS connector on the drive. Attach
the host side (data and power) of the SAS cable included with your tape drive to
the SAS and power connectors on your server. Then, attach the drive side to the
drive connector (see 2 in Figure 3 on page 2).
Run drive diagnostics
Procedure
1. Replace the cover on the enclosure.
2. If you are not already connected to a power source, connect the power cord to
both the enclosure and the electrical outlet.
3. Power-on the enclosure.
4. Run one or more of the following drive diagnostics:
v “Function Code 1: Run drive diagnostics” on page 19
v “Function Code 6: Run host interface wrap test” on page 25
v “Function Code 7: Run RS-422 wrap test” on page 26
If an error code appears on the single-character display (SCD), go to “Error
codes and messages” on page 46. If no error appears, continue to the next step.
5. Power-off the enclosure.
6. Disconnect the power cord from both the enclosure and the electrical outlet.
Install device drivers
About this task
For information about installing device drivers, refer to the documentation for your
enclosure. To download the latest device drivers, complete the following steps.
Note: Changes are made periodically to the IBM website. The actual procedure
might vary slightly from what is described in this document.
1. Go to http://www-947.ibm.com/support/entry/portal/.
2. In the Search within all of support & downloads text field at the bottom of
the screen, type tape files and press Enter.
3. In the list of search results, click the link Tape Files (index) - Software for tape
drives and libraries.
Chapter 2. Installing9
Connect the external interface cable (tape enclosure installations only)
About this task
For information about connecting the enclosure, refer to the documentation for
your enclosure.
Connect the external SAS interface to the server
About this task
To connect the enclosure to the SAS interface, complete the following steps:
Procedure
1. Connect the external SAS cable that ships with the drive to both the enclosure
and the server (for the location of the connectors, refer to the documentation
for your enclosure and server).
2. Run the appropriate SAS attachment verification procedure for your server.
Results
If you want to power a device on or off while it is connected to the same bus as a
drive, you can do so if, during the power-on cycle, you quiesce all devices
(including the drive) on the bus.
Configure the drive to the server, switch, or hub
About this task
To configure the drive to work with the server, refer to the documentation for that
server, switch, or hub.
The drive is now ready for use.
10LTO Ultrium 4 Half High Tape Drive
Chapter 3. Operating the drive
Operating the drive involves using the following front panel items:
v Single-character display (SCD)
v SCD dot
v Status LED
v Unload button
Single-character display (SCD)
The SCD (2 in Figure 2 on page 2) presents a single-character code for:
v Error conditions and informational messages
v Diagnostic or maintenance functions (while in Maintenance Mode only)
“Error codes and messages” on page 46 lists the codes for error conditions and
informational messages. If multiple errors occur, the code with the highest priority
(represented by the lowest number) displays first. When the error is corrected, the
code with the next highest priority displays, and so on until no errors remain.
“Diagnostic and maintenance functions” on page 16 lists the single-character codes
that represent diagnostic or maintenance functions. To initiate a function, the unit
must be in Maintenance Mode.
SCD dot
Status LED
The SCD is blank during normal operation.
If a drive dump is present while the drive is in Maintenance Mode, a single red
8
dot illuminates in the lower right corner of the SCD (
“Function Code 5: Copy drive dump” on page 24.
The SCD Dot is on solid if the dump is in ROM memory. The SCD Dot flashes if
the dump is in FLASH memory.
The SCD Dot turns off when you obtain a dump (by using ITDT, a library
command, a SCSI command, or "Function Code 5: Copy Drive Dump) or update
the drive firmware.
Note: If the drive dump is stored in ROM memory (SCD Dot on solid), the dump
will be lost when you turn OFF the power or reset the drive.
The status light-emitting diode (LED) (4 in Figure 2 on page 2) that provides
information about the state of the drive. The LED can be green or amber, and
(when lit) solid or flashing. Table 3 on page 12 lists the conditions of the status
light and single-character display (SCD) and provides an explanation of what each
condition means. The SCD dot – a small LED dot near the lower right corner of
the single-character display – serves as a dump indicator. When this dot is lit, a
dump file is stored in the drive and can be retrieved.