IBM LTO User Manual

LT O Au toloa d er

User’s Guide

IBM

LT O Au toloa d er

User’s Guide

IBM

Note: Before using this information and the product it supports, read the information under Appendix B, ″Product warranties and notices″ on page B-1.

First Edition (January 2001)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Safety ...............v

Chapter 1. Installation and user’s guide 1

Autoloader features ............1

Before you begin ............1

Autoloader Views ...........2

Product features .............4

Unpacking the autoloader ..........5

Remove the autoloader and its internal packaging 5

Installing the pull-out information tab .....5

Preparing for installation ..........7

Additional preparation ..........7

Installing the autoloader ..........8

Getting started with the autoloader .......9

Selecting the operation mode ........9

Chapter 2. Autoloader operation....13

Using the front panel ...........13

Panel icon messages ..........14

Menu Commands and structures .......14

Menu Command Nesting .........14

Understanding the menu structure .....15

Tape and drive operations .........15

Accessing tapes in the autoloader ......1518

Handling tape cartridges .........19

Chapter 3. Autoloader configuration . . 21

Retrieving autoloader information .......21

Autoloader information .........21

Drive Information ...........21

Configuration Information ........22

Date and time ............22

Firmware revisions ...........22

Running autoloader diagnostics tests ......22

Chapter 4. Autoloader maintenance . . 25

Removing and replacing parts ........25

Removing and replacing the controller card . . 25

Removing and replacing drive modules ....25

Upgrading Firmware ..........28

Moving or shipping the autoloader .....28

Chapter 5. Error messages, troubleshooting, and problem solving . 31

Understanding error states .........31

Soft (recovered) errors ..........31

Partial availability state .........32

Hard (unrecoverable) errors ........33

Host software and media errors ......35

Finding and identifying error information ....37

Accessing error log files .........37

Using LEDs to determine status ......37

Troubleshooting common problems ......40

Appendix A. Help and service

information.............43

Online technical support ..........43

Telephone technical support .........43

Appendix B. Product warranties and

notices...............45

Warranty Statements ...........45

IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General

Terms) ................45

IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 -

General Terms) .............48

Part2-Worldwide Country-Unique Terms ....51

Notices ................54

Taiwan Class A warning statement .....55

Trademarks ..............55

Federal Communications Commission (FCC)

statement ...............57

iv LTO Autoloader: User’s Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

red inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.

Antes de instalar este producto lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

vi LTO Autoloader: User’s Guide

Chapter 1. Installation and user’s guide

The IBM®LTO autoloader is an automated storage and retrieval system that comes with a preinstalled LTO tape drive, three fixed-cartridge slots, and a removable magazine that can hold six additional tape cartridges. You can connect the autoloader to a server externally, or you can install the autoloader in a server rack on a fixed shelf.

The autoloader complies with the ANSI standard for the SCSI-3 LVD (low-voltage differential) interface and has industry-standard, 68-pin, external SCSI cable connectors. The tape media format follows ECMA-approved and ANSI-proposed standards.

Autoloader features

In addition to this book, the option kit includes:

«1¬SCSI external cable «2¬SCSI terminator «3¬SCSI jumper cable «4¬AC power cord «5¬Data cartridge «6¬Cleaning cartridge «7¬Quick install guide booklet «8¬Barcode kit «9¬Trial software CDs «10¬Information tabs

Before you begin

The autoloader requires the following environmental conditions: v AC power voltage: autoswitching 100-127 V or 200-240 V. Line frequency: 50-60

Hz.

v Moderate room temperate between 10-35 v Humidity ranging from 20-80%. v Standalone configuration includes the base enclosure and feet, and requires the

following clearances: – Back: 56 cm (22 in.) for cooling and service – Front: 86 cm (34 in.) for operator access

C (50-95°F).

v A clean, level surface on which to place the autoloader. The weight of the

autoloader is approximately 22.7 kg (50 lbs.). Be sure that the surface can support the weight of the autoloader.

Autoloader Views

The following illustrations and descriptions review the front and back panel views of the autoloader.

Front panel view

The components shown in the previous illustration include the following.

«1¬Door handle «2¬Power (standby) switch «3¬Front panel display «4¬Soft-button keys «5¬LED status bar «6¬Slot for pull-out information tab

Back panel view

The components shown in the previous illustration include the following.

«1¬autoloader controller card «2¬Power supply «3¬Future upgrade «4¬Drive module «5¬Status LEDs

2 LTO Autoloader: User’s Guide

«6¬Power cord receptacle «7¬SCSI connectors

Chapter 1. Installation and user’s guide 3

Internal view

The internal components shown in the previous illustration include the following.

1. Removable magazine with slots numbered 1-6

2. Viewing window on the top of the autoloader

3. Internal back storage slots with slots numbered 7-9

Product features

The autoloader provides the following features:

v Automatic tape operations v Autoloader status display using the operator control panel (OCP), including:

v Mode control features:

v Manual selection of cartridges to be loaded into the tape drive v SCSI ID selection using the OCP v Autoloader and tape drive microcode updates using the SCSI bus v Display of device microcode and hardware revision numbers v Embedded diagnostic software that displays status for head cleaning, autoloader,

– Tape drive status and activity – Tape drive error status – Magazine slot status – Loaded tape-cartridge conditions

– Automatic random access to all tape cartridges – Sequential access to tape cartridges in a single cycle – Sequential access to tape cartridges in circular cycles – An optional autoclean mode that automatically cleans the drive when

necessary

and tape drive operation and provides test functions to help isolate problems.

4 LTO Autoloader: User’s Guide

Unpacking the autoloader

Before taking the autoloader out of its packaging, inspect the carton for damage that might have occurred during shipment. If you received the autoloader on a pallet, inspect the pallet for damage. Report any damage to the shipper immediately. When you unpack the autoloader, place the unit as close to the installation location as possible.

To prepare the autoloader for installation, remove the internal packaging from the autoloader and install the pull-out information tabs.

Remove the autoloader and its internal packaging

To unpack the autoloader, follow these steps.

1. If you received the autoloader on a pallet, cut the straps that secure the

shipping carton to the pallet, and then move the carton off of the pallet.

2. Open the top of the shipping carton by carefully cutting the packing tape.

3. Remove the accessories box from the carton.

4. Remove the packing foam from the top of the autoloader.

v Statement 4

22.7 kg (50 lbs)

5. With two people lifting the autoloader, remove it from the shipping carton.

6. Remove the autoloader from the shipping bag.

7. Place the autoloader in the installation location.

8. Remove the internal packaging by opening the autoloader front door and

pulling the foam packaging out from around the magazine.

Note: Do not turn on the autoloader before removing the internal packaging or

a hard error will result.

Installing the pull-out information tab

Select the tab in the language that you prefer, (for reference see «10¬ on page 1) and insert it into the slot on the front of the autoloader, as shown in the following illustration. The tab snaps into place when you push it to the back of the slot. This tab contains information on basic autoloader operations.

Chapter 1. Installation and user’s guide 5

Note: You might need to forcefully push the tab all the way to the back of the slot

in order for it to click completely into place.

6 LTO Autoloader: User’s Guide

Preparing for installation

Before installing the autoloader, read the following safety statements. v Statement 1

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard: — Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this

product during an electrical storm. — Connect all power cords to a properly wired and grounded electrical outlet. — Connect to properly wired outlets any equipment that will be attached to this product. — When possible, use one hand only to connect or disconnect signal cables. — Never turn on any equipment when there is evidence of fire, water, or structural damage. — Disconnect the attached power cords, telecommunications systems, networks, and modems before you open

the device covers, unless instructed otherwise in the installation and configuration procedures. — Connect and disconnect cables as described in the following table when installing, moving, or opening covers

on this product or attached devices.

To connect: To disconnect:

1. Turn everything OFF. 1. Turn everything OFF.

2. First attach all cables to devices. 2. First, remove power cords from outlet.

3. Attach signal cables to connectors. 3. Remove signal cables from connectors.

4. Attach power cords to outlet. 4. Remove all cables from devices.

5. Turn device ON.

Additional preparation

Do the following to prepare the autoloader for installation.

1. Use proper procedures to prevent electrostatic discharge (ESD). Use

wrist-grounding straps and anti-static mats when removing internal components.

2. If your server does not already have an external SCSI connector, you will have

to install a SCSI host adapter and compatible software and drivers. Refer to the user manual and installation instructions that came with the SCSI host adaptor.

3. Locate the autoloader in a convenient place or on a fixed rack shelf.

4. Do not connect the autoloader drive to the same SCSI bus as the hard drive,

because it will degrade the autoloader performance.

5. Check for available SCSI IDs if you are installing the autoloader onto the same

SCSI bus as other devices. You might need to use the front-panel buttons to change the SCSI ID, if you think there will be an ID conflict with other devices.

6. If you have removed the internal packaging and installed the pull-out

information tabs as shown in the section “Installing the pull-out information tab” on page 5, then the autoloader is ready for installation.

Chapter 1. Installation and user’s guide 7

Installing the autoloader

To connect the autoloader, do the following:

Note: Refer to the following illustration.

1. If the host computer is connected to a network, check with the system

administrator before turning off power.

2. Properly turn off all attached devices connected to the host computer.

3. Turn off the host computer.

Note: When installing cables, use care in handling the SCSI pins. These pins

are easily damaged.

4. Install the SCSI jumper cable«3¬from the bottom connector on the autoloader

controller card to the left connector on the drive module.

5. Install the SCSI terminator «1¬to the top connector of the controller card.

6. Install the SCSI cable «4¬ from the SCSI adapter on the host to the remaining

connector on the tape drive module.

7. Connect the power cord,«2¬, from the back of the power supply module to a

properly grounded outlet. See .

Note: Remember to remove the internal packaging before turning on the

autoloader.

8. Go to the front of the autoloader, and turn it on by pressing the power

(standby) switch in the top right corner. After the power-up test completes, you will see the default Home screen on the front panel display (see “Front panel view” on page 2).

9. Set the SCSI IDs for the autoloader and drive if there will be a conflict with

the default SCSI IDs.

10. Turn on other devices and then turn on the host.

11. After turning on the autoloader, the following will happen:

v LED bar («5¬ on page 2) flashes solid amber for a few seconds. v LED bar flashes green during self-test v LED bar flashes green during calibration. v LED bar flashes green during inventory of cartridges. v LED bar is solid green with Home screen displayed on LCD.

12. Verify that the autoloader is installed correctly by looking for the autoloader

and drive devices after turning on the host computer. v If you are using Microsoft

recognized by clicking Settings-->Control Panel-->SCSI Adapter and expanding the device tree to view the autoloader SCSI adapter.

v Or, during the boot sequence, you can press Cntrl a during the SCSI

adapter configuration. Select SCSI Select Utilities and then select SCSI Disk Utilities to have the computer retrieve the SCSI bus and display all of the attached SCSI devices.

13. If you do not already have backup/restore software installed, you can install

the complementary trial software of your choice by inserting the CD into your

Windows NT®, you can see if the autoloader is

8 LTO Autoloader: User’s Guide

computer CD-ROM drive and following the onscreen instructions.

«1¬Terminator

«2¬Power cord

«3¬SCSI jumper cable

«4¬SCSI interface cable to host

Getting started with the autoloader

After you install the autoloader, perform the following to begin using the autoloader.

v Select the operating mode. From the Change Configuration menu, select

Operating Mode. Select one of the following operating modes: stacker, random,

or autodetect.

v Enable the password. v Set the date and time.

Selecting the operation mode

To select the operation mode, do the following:

v SelectMain-->Administration-->Change Configuration-->Operating Mode. v When you enter the Operating Mode menu, the front panel indicates the mode

currently selected. To change the operating mode, select one of the following: – Stacker Mode: Stacker mode enables you to use the autoloader like a

standalone drive, without using special automation software and without accessing the autoloader with host SCSI commands. The autoloader automatically unloads and loads tapes from the drive until it unloads the last tape. With this operating mode, you must also select the following:

- Circular Mode On/Off: If the circular mode option has been selected, the autoloader will reload the first tape cartridge after unloading the last tape cartridge. If circular mode is disabled and the last tape cartridge has been unloaded, the autoloader stops operating until the user loads additional tape cartridges.

- Autoload On/Off: If the autoload option is selected, the first available tape loads into the drive at power up. When the host issues a SCSI Unload

Chapter 1. Installation and user’s guide 9

command to the drive, the autoloader automatically removes the tape cartridges from the drive and inserts the next available tape.

If the autoloader encounters a cleaning cartridge during the cycle, it will be loaded into the drive as normal, but will be automatically unloaded after the cleaning cycle.

– Random Mode: Random mode provides full autoloader functionality with

special automation software in the host computer. Tapes can only be loaded to the drive from the front panel, host SCSI commands, or the optional remote management card. The autoloader will not automatically load tapes as it will in stacker mode.

– Autodetect Mode (Factory Default): In autodetect mode, the autoloader starts

in Stacker mode until it receives a SCSI “changer” command. The autoloader then runs in random mode. The “changer” commands include the following: INITIALIZE ELEMENT STATUS, READ ELEMENT STATUS, POSITION TO ELEMENT, MOVE MEDIA, and EXCHANGE MEDIA.

With this operating mode, you must also select Circular Mode On/Off.Ifthe circular mode option is ON, the autoloader will reload the first tape cartridge after unloading the last tape cartridge. If circular mode is OFF and the last tape cartridge has been unloaded, the autoloader stops operating until the user loads additional tape cartridges.

Note: You must set autoload to OFF when in autodetect mode.

Enabling and changing the password

When the autoloader is first installed, the password is inactive. Set a password to protect the system from unauthorized access.

1. To enable and change the password, select Main Menu--> Administration-->

Change Configuration-->Password.

2. Enter the Password menu. A status screen will indicate if a password is

enabled. v If the password is turned off, select Set New Password to enter the new

password.

v If the password is enabled, select Change Password to enter the new

password.

v If the password is enabled, select Turn Password Off to clear the password.

Note: The password must be exactly eight digits. If you enter more than eight

digits, the ninth digit becomes the first digit of the new password.

3. Select OK to save your changes and exit or Back to exit without saving your

changes. Attention: If you forget the password, only a service representative can

restore it to the default settings.

Setting the date and time

When the autoloader is initially set up, you must set the date and time. If the autoloader has been unplugged for an extended period and the autoloader displays a partial availability message, you must reset the date and time. To set the date and time, enter the Administration menu, and then do the following steps:

1. Select Main menu-->Administration-->More-->Set Date and Time.

2. Enter the Set Date & Time menu.

3. Use the [-] or [+] keys to select the year, month, and day. Use the --> to scroll to

the next entry when complete.

10 LTO Autoloader: User’s Guide

4. Set the hour and minutes (00:00:00) using [-] or [+] keys. Use the --> key to

scroll over to the next selection. The seconds are automatically set at 00.

5. Use the [-] or [+] keys to substract or add hours for your time zone. (For more

information, see the following table.) ″UTC″ stands for Coordinated Universal Time.

6. Press OK to save your changes. Press Quit to exit this menu without saving

your changes.

Note: The time does not automatically adjust for time changes, such as

daylight savings time.

Code Time Zone

UTC -12 Eniwetok, Kwajalein UTC -11 Midway Island, Samoa UTC -10 Hawaii UTC -9 Alaska UTC -8 Pacific Time (US and Canada), Tijuana UTC -7 Mountain Time (US and Canada), Arizona UTC -6 Central Time (US and Canada), Saskatchewan, Mexico City, Tegucigalpa UTC -5 Eastern Time (US and Canada), Bogota, Lima UTC -4 Atlantic Time (Canada), Caracas, La Paz UTC -3 Brasilia, Buenos Aires, Georgetown UTC -2 Mid-Atlantic UTC -1 Atlantic Ocean UTC Great Britain, Lisbon, Monrovia, Casablanca UTC +1 Berlin, Stockholm, Rome, Bern, Brussels, Vienna, Paris, Madrid, Amsterdam, Prague,

Warsaw, Budapest UTC +2 Athens, Helsinki, Istanbul, Cairo, Eastern Europe, Harare, Pretoria, Israel UTC +3 Baghdad, Kuwait, Nairobi, Riyadh, Moscow, St. Petersburg, Kazan, Volgograd UTC +3:30 Tehran UTC +4 Abu Dhabi, Muscat, Tbilisi UTC +4:30 Kabul UTC +5 Islamabad, Karachi, Ekaterinburg, Tashkent UTC +5:30 Bombay, Calcutta, Madras, New Delhi, Colombo UTC +6 Almaty, Dhaka UTC +7 Bangkok, Jakarta, Hanoi UTC +8 Beijing, Chongqing, Urumqi, Hong Kong, Perth, Singapore, Taipei UTC +9 Tokyo, Osaka, Sapporo, Seoul, Yakutsk UTC +9:30 Adelaide, Darwin UTC +10 Brisbane, Melbourne, Sydney, Guam, Port Moresby, Vladivostock, Hobart UTC +11 Magadan, Solomon Is., New Caledonia UTC +12 Fiji, Kamchatka, Marshall Is., Auckland, Wellington

Chapter 1. Installation and user’s guide 11

12 LTO Autoloader: User’s Guide

Chapter 2. Autoloader operation

This chapter describes operations of the autoloader.This section describes the operational processes of the following autoloader components:

v Front panel v Main menu structure v Tape and drive operations

Using the front panel

This section describes how to use or the purpose of the following autoloader components:

This LCD display on the control panel provides a drive and autoloader status line at the top, up to five lines of text, and five buttons under the display. The function of the buttons varies between screens.

The display automatically displays to the Home screen. The previous figure shows a typical view of the Home screen. The Home screen shows the following:

v Statement indicating the general condition of the autoloader«1¬ v Drive and tape status«2¬ v Tape bar codes (if applicable)«3¬ v Slot to display slot status, bar-code information, and tape locations v Help to display the icons with a description v An icon, «4¬, that indicates the general status of the autoloader. Press the

corresponding button to obtain more information about the autoloader status

v Door to open the door v Main to go to the Information, Operations, and Administration menus

+ 49 hidden pages