IBM iSeries 820, iSeries 830, iSeries 825, iSeries 810, iSeries 870 Analyze Hardware Problems (system Reference Codes

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iSeries

iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Version 5 Release 2

SY44-5915-01

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iSeries

iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Version 5 Release 2

SY44-5915-01

Note

Before using this information and the product it supports, be sure to read the information in “Safety and Environmental Notices” on page 3 and “Notices” on page 299.

First Edition (August 2002)

This edition applies only to reduced instruction set computer (RISC) systems.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

System Reference Codes

This topic uses a System reference code on the problem summary form to:

v Find a list of possible failing items.

v Point to additional isolation procedures (if available).

System reference codes (SRCs) can appear on the control panel, the product activity log (PAL), the Main Storage Dump Manager display, or on various displays within DST or SST.

1. Were you directed here from another procedure, including the Starting point for

all problems?

v No: Go to the Starting point for all problems.

v Ye s: Determine which SRC table to use.

For SRCs appearing on the control panel, the first 4 characters represent the SRC type and the second 4 characters represent the URC. For SRCs appearing in the Product Activity Log or on other software displays, use characters 1 through 4 of word 1 for the SRC type and characters 5 through 8 of word 1 for the URC.

The SRC table name is the same as the SRC type. For SRCs appearing on the control panel, the SRC type is the first 4 characters (see Figure 1 on page 2 for control panel layout). For SRCs appearing in the Product Activity Log or on other software displays, use characters 1 through 4 of word 1 for the SRC type. The reference code tables only support 8-character SRC formats. If the SRC provided is in a 4 character format, contact your next level of support for assistance.

You will also need to know what the unit reference code (URC) is. For SRCs appearing on the control panel, the URC is the second 4 characters of the SRC (see Figure 1 on page 2 for control panel layout). For SRCs appearing in the Product Activity Log or on other software displays, use characters 5 through 8 of word 1 for the URC. The URCs are listed within the SRC tables, arranged in hexadecimal sequence with numeric characters listed before alphabetic characters. For example, URCs 0001 through 0009 are listed before URCs 000A through 000F.

Figure 1. System Unit Control Panel layout

For additional information about using the Control Panel, see SRC address formats.

Continue with the next step for instructions on finding and using the SRC tables.

2. Links to all of the SRC tables can be found in the System reference code list.

Once you find the correct SRC table, correct the problem by performing the action indicated for the URC in the Description/Action column of the table. If this does not correct the problem, exchange the failing items or parts listed in the Failing Item column in the order that they are listed.

If no action is indicated in the SRC table, exchange the failing items or parts listed in the table.

Notes:

a. When exchanging the failing items, use the Remove and replace procedures.

b. When instructed to perform problem isolation procedures, go to the

Problem isolation procedures.

c. Any additional information you need to complete the procedure, may be

found in the Part locations and listings.

The failing item listed first should be exchanged first. If exchanging the first failing item does not correct the problem, reinstall the original item and exchange the next failing item listed. Continue to exchange and reinstall the failing items, one at a time, until the problem is corrected. If exchanging the failing items does not correct the problem, ask your next level of support for assistance.

2 iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Now refer to the System reference code list and follow the instructions in the SRC table. The list contains all SRC tables for critical resources available at the time this edition was published. If you cannot find an SRC table, ask your next level of support for assistance.

This ends the procedure.

Refer to the System reference code list for more information.

Safety and Environmental Notices

Danger Notices

A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people.

Use the following danger notices throughout this book:

DANGER

To prevent a possible electrical shock during an electrical storm, do not connect or disconnect cables or station protectors for communications lines, display stations, printers, or telephones. (RSFTD003)

DANGER

To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables. (RSFTD004)

DANGER

To prevent a possible electrical shock, do not use the port tester during electrical storms. (RSFTD006)

DANGER

An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system. It is the customer’s responsibility to ensure that the outlet is correctly wired and grounded to prevent an electrical shock. (RSFTD201)

DANGER

To prevent a possible electrical shock when installing the system, ensure that the power cords for all devices are unplugged before installing signal cables. (RSFTD202)

System Reference Codes 3

DANGER

To prevent a possible electrical shock when adding or removing any devices to or from the system, ensure that the power cords for those devices are unplugged before the signal cables are connected or disconnected. If possible, disconnect all power cords from the existing system before you add or remove a device. (RSFTD203)

DANGER

To prevent power from switching on automatically during service procedures, select manual or secure mode on the system unit control panel or disconnect the cables that connect to J15 and J16 on the frame being serviced. (RSFTD211)

DANGER

Use caution when installing or modifying telephone lines. Disconnect the lines at the network interface before working with telephone wires that are not insulated. Never install telephone jacks that are not waterproof in wet locations. Do not install or modify telephone lines or use a telephone (other than a cordless type) during an electrical storm. Do not use a telephone to report a gas leak in the area of the leak. (RSFTD213)

Caution Notices

A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition.

CAUTION: Be careful when removing or installing this part or unit. This part or unit is heavy, but has a weight smaller than 18 kilograms (39.7 pounds). (RSFTC201)

CAUTION: The weight of this part or unit is between 18 and 32 kilograms (39.7 and 70.5 pounds). It takes two persons to safely lift this part or unit. (RSFTC204)

CAUTION: The battery is a lead-acid battery. To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations.

In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call. (RSFTC225)

CAUTION: The battery is a lithium battery. To avoid possible explosion, do not burn or charge the battery. Exchange only with the IBM-approved part. Discard the battery as instructed by local regulations. (RSFTC227)

CAUTION: The circuit card contains lead solder. To avoid the release of lead (Pb) into the environment, do not burn. Discard the circuit card as instructed by local regulations. (RSFTC234)

4 iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

CAUTION: This assembly has a circuit card that contains lead solder. To avoid the release of lead (Pb) into the environment, do not burn. Discard the assembly as instructed by local regulations. (RSFTC235)

CAUTION: The optical link card contains a laser. To avoid the release of toxic substances into the environment, do not burn. Discard the optical link as instructed by local regulations. (RSFTC236)

Attention Notices

An attention notice indicates the possibility of damage to a program, device, system, or data.

Laser Safety Information

CAUTION: This product may contain a CD-ROM which is a class 1 laser product. (RSFTC240)

Product Recycling and Disposal

Components of the system, such as structural parts and circuit cards, can be recycled where recycling facilities exist. IBM does not currently collect and recycle used IBM products from customers in the United States other than those products that are involved in trade-in programs. Companies are available to disassemble, reutilize, recycle, or dispose of electronic products. Contact an IBM account representative for more information.

The system unit contains batteries and circuit boards with lead solder. Before you dispose of this unit, these batteries and circuit boards must be removed and discarded according to local regulations or recycled where facilities exist. This book contains specific information on each battery type where applicable.

Battery Return Program

In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM batteries and battery packs. For information on proper disposal of the batteries in this unit, please contact IBM at 1-800-426-4333. Please have the IBM part number that is listed on the battery available when you make your call. For information on battery disposal outside the United States, contact your local waste disposal facility.

Environmental Design

The environmental efforts that have gone into the design of the system signify IBM’s commitment to improve the quality of its products and processes. Some of these accomplishments include the elimination of the use of Class I ozone-depleting chemicals in the manufacturing process, reductions in manufacturing wastes, and increased product energy efficiency. For more information, contact an IBM account representative.

System Reference Codes 5

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Other information

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v Manuals:

Note to Writers: If you only have one PDF, use a sentence here instead of this nested list.

– PDF 1 (link to your PDF file)

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3. Navigate to the directory in which you would like to save the PDF.

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If you need Adobe Acrobat Reader to view or print these PDFs, you can download a copy from theAdobe Web site

(www.adobe.com/products/acrobat/readstep.html)

(0000) Control Panel Reference Codes

The control panel detected a failure.

1. Look at the four rightmost characters of the Data display for word 1. These

four characters are the unit reference code.

2. Find the unit reference code in the following tables, depending on the system

model.

(about xxx pages)

For details on the Failing Item column entries, see the Control Panel Failing Items Detail table, which follows the Reference Code tables below.

Choose from the appropriate model:

v Models 270, 800, 810, 820, 825

v Models 830, 840, 870, 890, SB2, and SB3

Table 1. (0000) Control Panel Reference Codes for system Models 270, 800, 810, 820, and 825

6 iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

1110 to 1113 Failure of CEC power supply not identified by SPCN.

This reference code can be caused by something holding the system Power On Reset (POR) line active.

1114 Failure of CEC power supply not identified by SPCN.

This reference code can be caused by something holding the system Power On Reset (POR) line active.

2222 Service processor failure caused machine check interrupt.

Before exchanging the TWRCARD, remove the adapter cards from the TWRCARD and perform an IPL. If the IPL completes successfully, one of the adapter cards you removed is defective.

3333 SPCN to CSP interface error.

An attempt to communicate between the SPCN and the CSP processor failed.

3334 CSP to VPD Collector interface error.

An attempt to communicate between the CSP and the VPD Collector failed.

4444 Power on request failure

A power-on request was not completed successfully. A control panel-detected power-on failure occurred.

5553 Incorrect key used or the key is not completely inserted

The key inserted is not the correct key or is not completely inserted.

AABB Remote power-on failure

An attempt was made to power on the system by a remote power-on operation with the keylock mode on the control panel set to Secure or Manual. To correct the problem, select Normal or Auto mode on the control panel and perform the remote power-on operation again, if necessary.

AACC Service processor power-on failure

An attempt was made to power on the system from the service processor with Secure or Manual mode selected on the control panel. To correct the problem, select Normal or Auto mode on the control panel and perform the service processor power-on operation again, if necessary. Note: This reference code may occur if the service processor card was exchanged and Manual mode was selected. Select Normal mode on the control panel.

AADD Manual power-on failure

An attempt was made to power on the system manually with Secure or Auto mode selected on the control panel. To correct the problem, select Manual or Normal mode on the control panel and manually power on the system again.

AAEE SPCN - control panel interface error.

An attempt was made to power on the system from the SPCN with Secure or Manual mode selected on the control panel. To correct the problem, select Normal or Auto mode and attempt the remote power-on operation again. If this does not correct the problem, exchange the failing items.

TWRCARD ANYBUS

TWRCARD CTLPNL ANYBUS

TWRCARD ANYBUS

TWRCARD

TWRCARD BACKPLN

CTLPNL TWRCARD

USER TWRCARD CTLPNL

USER CTLPNL TWRCARD

USER CTLPNL

USER CTLPNL TWRCARD

0000

System Reference Codes 7

0000

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

BBBB Battery not working correctly

A problem was detected with the battery supplying power to the time-of-day clock. The battery is either weak or is not connected securely. Note: This is not a critical failure. However, if there is a power failure, the time of day will be lost.

Table 2. (0000) Control Panel Reference Codes for system Models 830, 840, 870, 890, SB2, and SB3

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

1110 to 1113 Failure of CEC power supply not identified by SPCN.

This reference code can be caused by something holding the system Power On Reset (POR) line active.

1114 Operators panel and service processor have been reset

This reference code can be caused by something holding the system Power On Reset (POR) line active.

2222 Service processor failure caused machine check interrupt.

Before exchanging the TWRCARD, remove the adapter cards from the TWRCARD and perform an IPL. If the IPL completes successfully, one of the adapter cards you removed is defective.

3333 SPCN to CSP interface error.

TOD TWRCARD

TWRCARD ANYBUS

TWRCARD CTLPNL ANYBUS

TWRCARD ANYBUS

TWRCARD

An attempt to communicate between the SPCN and the CSP processor failed.

3334 CSP to VPD Collector interface error.

An attempt to communicate between the CSP and the VPD Collector failed.

4444 Power on request failure

A power-on request was not completed successfully. A control panel-detected power-on failure occurred.

5553 Incorrect key used or the key is not completely inserted

The key inserted is not the correct key or is not completely inserted.

AABB Remote power-on failure

AACC Service processor power-on failure

CLKCARD TWRCARD BACKPLN

TWRCARD BACKPLN

CTLPNL TWRCARD

USER TWRCARD CTLPNL

USER CTLPNL TWRCARD

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

AADD Manual power-on failure

AAEE SPCN - control panel interface error.

BBBB Battery not working correctly

USER CTLPNL

USER CTLPNL TWRCARD BACKPLN

TOD TWRCARD

Control Panel Failing Items Detail

Use these tables for details on the Failing Item column in the Reference Codes table(s) above.

0000

Table 3. Control Panel Failing Items for system Models 270, 800, 810, 820, and 825

Failing Item Description Document Description

ANYBUS IOP card bus error Problem Analysis; Symbolic FRU Isolation

CLKCARD Clock card Problem Analysis; Symbolic FRU Isolation

CTLPNL Control Panel Problem Analysis; Symbolic FRU Isolation

TOD Control Panel Battery Problem Analysis; Symbolic FRU Isolation

TWRCARD Card enclosure or backplane Problem Analysis; Symbolic FRU Isolation

USER Operator/User Error Problem Analysis; Symbolic FRU Isolation

Table 4. Control Panel Failing Items for system Models 830, 840, 870, 890, SB2, and SB3

Failing Item Description Document Description

ANYBUS IOP card bus error Problem Analysis; Symbolic FRU Isolation

BACKPLN Back Plane Unit Problem Analysis; Symbolic FRU Isolation

CLKCARD Clock card Problem Analysis; Symbolic FRU Isolation

CTLPNL Control Panel Problem Analysis; Symbolic FRU Isolation

TOD Control Panel Battery Problem Analysis; Symbolic FRU Isolation

TWRCARD Card enclosure or backplane Problem Analysis; Symbolic FRU Isolation

USER Operator/User Error Problem Analysis; Symbolic FRU Isolation

System Reference Codes 9

1xxx

(1xxx) System Power Control Network (SPCN) Reference Codes

The system power control network (SPCN) detected a failure.

Note: The second and third characters of the SRC indicate the frame number of

the failing unit.

1. Look at the four rightmost characters of the SRC for Function 11 or Function 5.

These characters are the unit reference code.

2. Find the unit reference code in the following tables, depending on the system

model.

Note: xSeries Server (formerly Netfinity) frames will have only the frame

number flashing on the failing unit’s PCI (SPCN) card assembly which is visible after removing the cover.

Choose the model you are working on:

v Models 270 and 820

v Models 800, 810, and 825

v Models 830, 840, SB2, and SB3

v Models 870 and 890

(1xxx) SPCN Reference Codes for Models 270 and 820

For details on the Failing Item column entries, see the SPCN Failing Items Detail table.

Table 1. SPCN reference codes for Models 270 and 820:

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

00A0 SPCN BATs in process

No action required. This reference code is logged for information only. If this reference code is present for more than 1 minute, exchange the failing items.

00A1 Regulator 1 has been turned off by system

No action required. This reference code is logged for information only.

00A2 Regulator 2 has been turned off by system

No action required. This reference code is logged for information only.

00A3 Regulator 3 has been turned off by system

No action required. This reference code is logged for information only.

00A4 Regulator 4 has been turned off by system

No action required. This reference code is logged for information only.

00A5 Regulator 5 has been turned off by system

TWRCARD

No action required. This reference code is logged for information only.

00A6 Regulator 6 has been turned off by system

No action required. This reference code is logged for information only.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

00A7 The system is running on the Battery Power Unit.

No action required. This reference code is logged for information only.

00A8 The Battery Power Unit is not fully charged.

No action required. This reference code is logged for information only.

00A9 Battery Power Unit test is in process.

No action required. This reference code is logged for information only.

00AA Download in process

No action required. This reference code is logged for information only.

00AB Rack UEPO switch is OFF.

Informational reference code.

The UEPO switch must be returned to the On position to power on the rack.

00AC Detected AC loss

If system powers on normally or stays powered on after AC power failure, no replacement of parts may be needed.

00BA The system is running on the Battery Power Unit.

TWRCARD CTLPNL 6462417

ACMODUL

1xxx

No action required. This reference code is displayed for information only.

00BC Battery Power Unit test is in process.

No action required. This reference code is displayed for information only.

00CA CPM power down is complete.

No action required. This reference code is displayed for information only.

00EF Remote EPO switch is OFF

0100 Install Disk Unit 1

Concurrent maintenance informational reference code.

0101 Install Disk Unit 2

Concurrent maintenance informational reference code.

0102 Install Disk Unit 3

Concurrent maintenance informational reference code.

0103 Install Disk Unit 4

Concurrent maintenance informational reference code.

0104 Install Disk Unit 5

Concurrent maintenance informational reference code.

0105 Install Disk Unit 6

Concurrent maintenance informational reference code.

0106 Install Disk Unit 7

Concurrent maintenance informational reference code.

System Reference Codes 11

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0107 Install Disk Unit 8

Concurrent maintenance informational reference code.

0108 Install Disk Unit K1

Concurrent maintenance informational reference code.

0109 Install Disk Unit K2

Concurrent maintenance informational reference code.

010A Install Disk Unit K3

Concurrent maintenance informational reference code.

010B Install Disk Unit K4

Concurrent maintenance informational reference code.

010C Install Disk Unit K5

Concurrent maintenance informational reference code.

010D Install Disk Unit K6

Concurrent maintenance informational reference code.

010E Install Disk Unit K7

Concurrent maintenance informational reference code.

010F Install Disk Unit K8

Concurrent maintenance informational reference code.

0110 Install Disk Unit K9

Concurrent maintenance informational reference code.

0111 Install Disk Unit K10

Concurrent maintenance informational reference code.

0112 Install Disk Unit K11

Concurrent maintenance informational reference code.

0113 Install Disk Unit K12

Concurrent maintenance informational reference code.

0114 Install Disk Unit K13

Concurrent maintenance informational reference code.

0115 Install Disk Unit K14

Concurrent maintenance informational reference code.

0116 Install device 1

Concurrent maintenance informational reference code.

0117 Install device 2

Concurrent maintenance informational reference code.

0118 Install Disk Unit 9

Concurrent maintenance informational reference code.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0119 Install Disk Unit 10

Concurrent maintenance informational reference code.

011A Install Disk Unit 11

Concurrent maintenance informational reference code.

011B Install Disk Unit 12

Concurrent maintenance informational reference code.

011C Install device 3

Concurrent maintenance informational reference code.

011D Install Disk Unit K15

Concurrent maintenance informational reference code.

011E Install Disk Unit K16

Concurrent maintenance informational reference code.

011F Install Device 4

Concurrent maintenance informational reference code.

0120 Install Disk Unit K17

1xxx

Concurrent maintenance informational reference code.

0121 Install Disk Unit K18

Concurrent maintenance informational reference code.

0122 Install Disk Unit K19

Concurrent maintenance informational reference code.

0123 Install Disk Unit K20

Concurrent maintenance informational reference code.

0124 Install Disk Unit K21

Concurrent maintenance informational reference code.

0125 Install Disk Unit K22

Concurrent maintenance informational reference code.

0126 Install Disk Unit K23

Concurrent maintenance informational reference code.

0127 Install Disk Unit K24

Concurrent maintenance informational reference code.

0128 Install Disk Unit K25

Concurrent maintenance informational reference code.

0129 Install Disk Unit K26

Concurrent maintenance informational reference code.

012A Install Disk Unit K27

Concurrent maintenance informational reference code.

System Reference Codes 13

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

012B Install Disk Unit K28

Concurrent maintenance informational reference code.

012C Install Disk Unit K29

Concurrent maintenance informational reference code.

012D Install Disk Unit K30

Concurrent maintenance informational reference code.

012E Install Disk Unit K31

Concurrent maintenance informational reference code.

012F Install Disk Unit K32

Concurrent maintenance informational reference code.

0200 Remove Disk Unit 1

Concurrent maintenance informational reference code.

0201 Remove Disk Unit 2

Concurrent maintenance informational reference code.

0202 Remove Disk Unit 3

Concurrent maintenance informational reference code.

0203 Remove Disk Unit 4

Concurrent maintenance informational reference code.

0204 Remove Disk Unit 5

Concurrent maintenance informational reference code.

0205 Remove Disk Unit 6

Concurrent maintenance informational reference code.

0206 Remove Disk Unit 7

Concurrent maintenance informational reference code.

0207 Remove Disk Unit 8

Concurrent maintenance informational reference code.

0208 Remove Disk Unit K1

Concurrent maintenance informational reference code.

0209 Remove Disk Unit K2

Concurrent maintenance informational reference code.

020A Remove Disk Unit K3

Concurrent maintenance informational reference code.

020B Remove Disk Unit K4

Concurrent maintenance informational reference code.

020C Remove Disk Unit K5

Concurrent maintenance informational reference code.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

020D Remove Disk Unit K6

Concurrent maintenance informational reference code.

020E Remove Disk Unit K7

Concurrent maintenance informational reference code.

020F Remove Disk Unit K8

Concurrent maintenance informational reference code.

0210 Remove Disk Unit K9

Concurrent maintenance informational reference code.

0211 Remove Disk Unit K10

Concurrent maintenance informational reference code.

0212 Remove Disk Unit K11

Concurrent maintenance informational reference code.

0213 Remove Disk unit K12

Concurrent maintenance informational reference code.

0214 Remove Disk Unit K13

1xxx

Concurrent maintenance informational reference code.

0215 Remove Disk Unit K14

Concurrent maintenance informational reference code.

0216 Remove device 1

Concurrent maintenance informational reference code.

0217 Remove device 2

Concurrent maintenance informational reference code.

0218 Remove Disk Unit 9

Concurrent maintenance informational reference code.

0219 Remove Disk Unit 10

Concurrent maintenance informational reference code.

021A Remove Disk Unit 11

Concurrent maintenance informational reference code.

021B Remove Disk Unit 12

Concurrent maintenance informational reference code.

021C Remove device 3

Concurrent maintenance informational reference code.

021D Remove Disk Unit K15

Concurrent maintenance informational reference code.

021E Remove Disk Unit K16

Concurrent maintenance informational reference code.

System Reference Codes 15

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

021F Remove device 4

Concurrent maintenance informational reference code.

0220 Remove Disk Unit K17

Concurrent maintenance informational reference code.

0221 Remove Disk Unit K18

Concurrent maintenance informational reference code.

0222 Remove Disk Unit K19

Concurrent maintenance informational reference code.

0223 Remove Disk Unit K20

Concurrent maintenance informational reference code.

0224 Remove Disk Unit K21

Concurrent maintenance informational reference code.

0225 Remove Disk Unit K22

Concurrent maintenance informational reference code.

0226 Remove Disk Unit K23

Concurrent maintenance informational reference code.

0227 Remove Disk Unit K24

Concurrent maintenance informational reference code.

0228 Remove Disk Unit K25

Concurrent maintenance informational reference code.

0229 Remove Disk Unit K26

Concurrent maintenance informational reference code.

022A Remove Disk Unit K27

Concurrent maintenance informational reference code.

022B Remove Disk Unit K28

Concurrent maintenance informational reference code.

022C Remove Disk Unit K29

Concurrent maintenance informational reference code.

022D Remove Disk Unit K30

Concurrent maintenance informational reference code.

022E Remove Disk Unit K31

Concurrent maintenance informational reference code.

022F Remove Disk Unit K32

Concurrent maintenance informational reference code.

0300 Disk Unit 1 regulator has been turned on

Installation of disk unit 1 is complete, and the regulator is turned on.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0301 Disk Unit 2 regulator has been turned on

Installation of disk unit 2 is complete, and the regulator is turned on.

0302 Disk Unit 3 regulator has been turned on

Installation of disk unit 3 is complete, and the regulator is turned on.

0303 Disk Unit 4 regulator has been turned on

Installation of disk unit 4 is complete, and the regulator is turned on.

0304 Disk Unit 5 regulator has been turned on

Installation of disk unit 5 is complete, and the regulator is turned on.

0305 Disk Unit 6 regulator has been turned on

Installation of disk unit 6 is complete, and the regulator is turned on.

0306 Disk Unit 7 regulator has been turned on

Installation of disk unit 7 is complete, and the regulator is turned on.

0307 Disk Unit 8 regulator has been turned on

Installation of disk unit 8 is complete, and the regulator is turned on.

0308 Disk Unit K1 regulator has been turned on

1xxx

Installation of disk unit K1 is complete, and the regulator is turned on.

0309 Disk Unit K2 regulator has been turned on

Installation of disk unit K2 is complete, and the regulator is turned on.

030A Disk Unit K3 regulator has been turned on

Installation of disk unit K3 is complete, and the regulator is turned on.

030B Disk Unit K4 regulator has been turned on

Installation of disk unit K4 is complete, and the regulator is turned on.

030C Disk Unit K5 regulator has been turned on

Installation of disk unit K5 is complete, and the regulator is turned on.

030D Disk Unit K6 regulator has been turned on

Installation of disk unit K6 is complete, and the regulator is turned on.

030E Disk Unit K7 regulator has been turned on

Installation of disk unit K7 is complete, and the regulator is turned on.

030F Disk Unit K8 regulator has been turned on

Installation of disk unit K8 is complete, and the regulator is turned on.

0310 Disk Unit K9 regulator has been turned on

Installation of disk unit K9 is complete, and the regulator is turned on.

0311 Disk Unit K10 regulator has been turned on

Installation of disk unit K10 is complete, and the regulator is turned on.

0312 Disk Unit K11 regulator has been turned on

Installation of disk unit K11 is complete, and the regulator is turned on.

System Reference Codes 17

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0313 Disk Unit K12 regulator has been turned on

Installation of disk unit K12 is complete, and the regulator is turned on.

0314 Disk Unit K13 regulator has been turned on

Installation of disk unit K13 is complete, and the regulator is turned on.

0315 Disk Unit K14 regulator has been turned on

Installation of disk unit K14 is complete, and the regulator is turned on.

0316 Device 1 regulator has been turned on

Installation of device 1 is complete, and the regulator is turned on.

0317 Device 2 regulator has been turned on

Installation of device 2 is complete, and the regulator is turned on.

0318 Disk Unit 9 regulator has been turned on

Installation of disk unit 9 is complete, and the regulator is turned on.

0319 Disk Unit 10 regulator has been turned on

Installation of disk unit 10 is complete, and the regulator is turned on.

031A Disk Unit 11 regulator has been turned on

Installation of disk unit 11 is complete, and the regulator is turned on.

031B Disk Unit 12 regulator has been turned on

Installation of disk unit 12 is complete, and the regulator is turned on.

031C Device 3 regulator has been turned on

Installation of device 3 is complete, and the regulator is turned on.

031D Disk Unit K15 regulator has been turned on

Installation of disk unit K15 is complete, and the regulator is turned on.

031E Disk Unit K16 regulator has been turned on

Installation of disk unit K16 is complete, and the regulator is turned on.

031F Device 4 regulator has been turned on

Installation of device 4 is complete, and the regulator is turned on.

0320 Disk Unit K17 regulator has been turned on

Installation of disk unit K17 is complete, and the regulator is turned on.

0321 Disk Unit K18 regulator has been turned on

Installation of disk unit K18 is complete, and the regulator is turned on.

0322 Disk Unit K19 regulator has been turned on

Installation of disk unit K19 is complete, and the regulator is turned on.

0323 Disk Unit K20 regulator has been turned on

Installation of disk unit K20 is complete, and the regulator is turned on.

0324 Disk Unit K21 regulator has been turned on

Installation of disk unit K21 is complete, and the regulator is turned on.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0325 Disk Unit K22 regulator has been turned on

Installation of disk unit K22 is complete, and the regulator is turned on.

0326 Disk Unit K23 regulator has been turned on

Installation of disk unit K23 is complete, and the regulator is turned on.

0327 Disk Unit K24 regulator has been turned on

Installation of disk unit K24 is complete, and the regulator is turned on.

0328 Disk Unit K25 regulator has been turned on

Installation of disk unit K25 is complete, and the regulator is turned on.

0329 Disk Unit K26 regulator has been turned on

Installation of disk unit K26 is complete, and the regulator is turned on.

032A Disk Unit K27 regulator has been turned on

Installation of disk unit K27 is complete, and the regulator is turned on.

032B Disk Unit K28 regulator has been turned on

Installation of disk unit K28 is complete, and the regulator is turned on.

032C Disk Unit K29 regulator has been turned on

1xxx

Installation of disk unit K29 is complete, and the regulator is turned on.

032D Disk Unit K30 regulator has been turned on

Installation of disk unit K30 is complete, and the regulator is turned on.

032E Disk Unit K31 regulator has been turned on

Installation of disk unit K31 is complete, and the regulator is turned on.

032F Disk Unit K32 regulator has been turned on

Installation of disk unit K32 is complete, and the regulator is turned on.

0400 Removal of Disk Unit 1 is complete

0401 Removal of Disk Unit 2 is complete

0402 Removal of Disk Unit 3 is complete

0403 Removal of Disk Unit 4 is complete

0404 Removal of Disk Unit 5 is complete

0405 Removal of Disk Unit 6 is complete

0406 Removal of Disk Unit 7 is complete

0407 Removal of Disk Unit 8 is complete

0408 Removal of Disk Unit K1 is complete

0409 Removal of Disk Unit K2 is complete

040A Removal of Disk Unit K3 is complete

040B Removal of Disk Unit K4 is complete

040C Removal of Disk Unit K5 is complete

040D Removal of Disk Unit K6 is complete

040E Removal of Disk Unit K7 is complete

040F Removal of Disk Unit K8 is complete

System Reference Codes 19

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0410 Removal of Disk Unit K9 is complete

0411 Removal of Disk Unit K10 is complete

0412 Removal of Disk Unit K11 is complete

0413 Removal of Disk Unit K12 is complete

0414 Removal of Disk Unit K13 is complete

0415 Removal of Disk Unit K14 is complete

0416 Removal of device 1 is complete

0417 Removal of device 2 is complete

0418 Removal of Disk Unit 9 is complete

0419 Removal of Disk Unit 10 is complete

041A Removal of Disk Unit 11 is complete

041B Removal of Disk Unit 12 is complete

041C Removal of device 3 is complete

041D Removal of Disk Unit K15 is complete

041E Removal of Disk Unit K16 is complete

041F Removal of device 4 is complete

0500 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit 1, and the bus was released.

You must reinitialize the operation to continue.

0501 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit 2, and the bus was released.

You must reinitialize the operation to continue.

0502 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit 3, and the bus was released.

You must reinitialize the operation to continue.

0503 Timeout, no action detected. Reinitialize the operation.

No action was detected for the installation or removal of disk unit 4, and the bus was released.

You must reinitialize the operation to continue.

0504 Timeout, no action detected. Reinitialize the operation.

No action was detected for the installation or removal of disk unit 5, and the bus was released.

You must reinitialize the operation to continue.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0505 Timeout, no action detected. Reinitialize the operation.

No action was detected for the installation or removal of disk unit 6, and the bus was released.

You must reinitialize the operation to continue.

0506 Timeout, no action detected. Reinitialize the operation.

No action was detected for the installation or removal of disk unit 7, and the bus was released.

You must reinitialize the operation to continue.

0507 Timeout, no action detected. Reinitialize the operation.

No action was detected for the installation or removal of disk unit 8, and the bus was released.

You must reinitialize the operation to continue.

0508 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K1, and the bus was released.

You must reinitialize the operation to continue.

0509 Timeout, no action detected. Reinitialize the operation

1xxx

No action was detected for the installation or removal of disk unit K2, and the bus was released.

You must reinitialize the operation to continue.

050A Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K3, and the bus was released.

You must reinitialize the operation to continue.

050B Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K4, and the bus was released.

You must reinitialize the operation to continue.

050C Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K5, and the bus was released.

You must reinitialize the operation to continue.

050D Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K6, and the bus was released.

You must reinitialize the operation to continue.

System Reference Codes 21

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

050E Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K7, and the bus was released.

You must reinitialize the operation to continue.

050F Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K8, and the bus was released.

You must reinitialize the operation to continue.

0510 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K9, and the bus was released.

You must reinitialize the operation to continue.

0511 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K10, and the bus was released.

You must reinitialize the operation to continue.

0512 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K11, and the bus was released.

You must reinitialize the operation to continue.

0513 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K12, and the bus was released.

You must reinitialize the operation to continue.

0514 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K13, and the bus was released.

You must reinitialize the operation to continue.

0515 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K14, and the bus was released.

You must reinitialize the operation to continue.

0516 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of device 1, and the bus was released.

You must reinitialize the operation to continue.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0517 Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of device 2, and the bus was released.

You must reinitialize the operation to continue.

0518 Timeout, no action detected. Reinitialize the operation.

No action was detected for the installation or removal of disk unit 9, and the bus was released.

You must reinitialize the operation to continue.

0519 Timeout, no action detected. Reinitialize the operation.

No action was detected for the installation or removal of disk unit 10, and the bus was released.

You must reinitialize the operation to continue.

051A Timeout, no action detected. Reinitialize the operation.

No action was detected for the installation or removal of disk unit 11, and the bus was released.

You must reinitialize the operation to continue.

051B Timeout, no action detected. Reinitialize the operation.

1xxx

No action was detected for the installation or removal of disk unit 12, and the bus was released.

You must reinitialize the operation to continue.

051C Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of device 3, and the bus was released.

You must reinitialize the operation to continue.

051D Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K15, and the bus was released.

You must reinitialize the operation to continue.

051E Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of disk unit K16, and the bus was released.

You must reinitialize the operation to continue.

051F Timeout, no action detected. Reinitialize the operation

No action was detected for the installation or removal of device 4, and the bus was released.

You must reinitialize the operation to continue.

System Reference Codes 23

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0700 Timeout, no action detected. Reinitialize the operation

Disk unit 1 was powered off but not removed.

Concurrent maintenance informational reference code.

0701 Timeout, no action detected. Reinitialize the operation

Disk unit 2 was powered off but not removed.

Concurrent maintenance informational reference code.

0702 Timeout, no action detected. Reinitialize the operation

Disk unit 3 was powered off but not removed.

Concurrent maintenance informational reference code.

You must reinitialize the operation to continue.

0703 Timeout, no action detected. Reinitialize the operation.

Disk unit 4 was powered off but not removed.

Concurrent maintenance informational reference code.

0704 Timeout, no action detected. Reinitialize the operation.

Disk unit 5 was powered off but not removed.

Concurrent maintenance informational reference code.

0705 Timeout, no action detected. Reinitialize the operation.

Disk unit 6 was powered off but not removed.

Concurrent maintenance informational reference code.

0706 Timeout, no action detected. Reinitialize the operation.

Disk unit 7 was powered off but not removed.

Concurrent maintenance informational reference code.

0707 Timeout, no action detected. Reinitialize the operation.

Disk unit 8 was powered off but not removed.

Concurrent maintenance informational reference code.

0708 Timeout, no action detected. Reinitialize the operation

Disk unit K1 was powered off but not removed.

Concurrent maintenance informational reference code.

0709 Timeout, no action detected. Reinitialize the operation

Disk unit K2 was powered off but not removed.

Concurrent maintenance informational reference code.

070A Timeout, no action detected. Reinitialize the operation

Disk unit K3 was powered off but not removed.

Concurrent maintenance informational reference code.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

070B Timeout, no action detected. Reinitialize the operation

Disk unit K4 was powered off but not removed.

Concurrent maintenance informational reference code.

070C Timeout, no action detected. Reinitialize the operation

Disk unit K5 was powered off but not removed.

Concurrent maintenance informational reference code.

070D Timeout, no action detected. Reinitialize the operation

Disk unit K6 was powered off but not removed.

Concurrent maintenance informational reference code.

070E Timeout, no action detected. Reinitialize the operation

Disk unit K7 was powered off but not removed.

Concurrent maintenance informational reference code.

070F Timeout, no action detected. Reinitialize the operation

Disk unit K8 was powered off but not removed.

1xxx

Concurrent maintenance informational reference code.

0710 Timeout, no action detected. Reinitialize the operation

Disk unit K9 was powered off but not removed.

Concurrent maintenance informational reference code.

0711 Timeout, no action detected. Reinitialize the operation

Disk unit K10 was powered off but not removed.

Concurrent maintenance informational reference code.

0712 Timeout, no action detected. Reinitialize the operation

Disk unit K11 was powered off but not removed.

Concurrent maintenance informational reference code.

0713 Timeout, no action detected. Reinitialize the operation

Disk unit K12 was powered off but not removed.

Concurrent maintenance informational reference code.

0714 Timeout, no action detected. Reinitialize the operation

Disk unit K13 was powered off but not removed.

Concurrent maintenance informational reference code.

0715 Timeout, no action detected. Reinitialize the operation

Disk unit K14 was powered off but not removed.

Concurrent maintenance informational reference code.

System Reference Codes 25

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0716 Timeout, no action detected. Reinitialize the operation

Device 1 was powered off but not removed.

Concurrent maintenance informational reference code.

0717 Timeout, no action detected. Reinitialize the operation

Device 2 was powered off but not removed.

Concurrent maintenance informational reference code.

0718 Timeout, no action detected. Reinitialize the operation.

Disk unit 9 was powered off but not removed.

Concurrent maintenance informational reference code.

0719 Timeout, no action detected. Reinitialize the operation.

Disk unit 10 was powered off but not removed.

Concurrent maintenance informational reference code.

071A Timeout, no action detected. Reinitialize the operation.

Disk unit 11 was powered off but not removed.

Concurrent maintenance informational reference code.

071B Timeout, no action detected. Reinitialize the operation.

Disk unit 12 was powered off but not removed.

Concurrent maintenance informational reference code.

071C Timeout, no action detected. Reinitialize the operation

Device 3 was powered off but not removed.

Concurrent maintenance informational reference code.

071D Timeout, no action detected. Reinitialize the operation

Disk unit K15 was powered off but not removed.

Concurrent maintenance informational reference code.

071E Timeout, no action detected. Reinitialize the operation

Disk unit K16 was powered off but not removed.

Concurrent maintenance informational reference code.

071F Timeout, no action detected. Reinitialize the operation

Device 4 was powered off but not removed.

Concurrent maintenance informational reference code.

0800 Blower B01 powered off for concurrent maintenance

0801 Blower B02 powered off for concurrent maintenance

0802 Blower B03 powered off for concurrent maintenance

0803 Blower B04 powered off for concurrent maintenance

0900 Power Supply P01 powered off for concurrent maintenance

0901 Power Supply P02 powered off for concurrent maintenance

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

0902 Power Supply P03 powered off for concurrent maintenance

0903 Power Supply P04 powered off for concurrent maintenance

0904 Power Supply P05 powered off for concurrent maintenance

0905 Power Supply P06 powered off for concurrent maintenance

0F0F AC Module Failure

The SPCN node cannot determine the machine type of the box in which it is installed.

0F12 Undefined box ID, EEPROM test failed

The SPCN node cannot determine the machine type of the box in which it is installed.

0F13 Undefined box ID, Code type mismatch

The SPCN node cannot determine the machine type of the box in which it is installed.

0F1F Undefined box ID, LCD test failed

The SPCN node cannot determine the machine type of the box in which it is installed.

0F2C Unknown box ID

The SPCN node cannot determine the machine type of the box in which it is installed.

0F2D Unknown box ID, Code level mismatch.

The SPCN node cannot determine the machine type of the box in which it is installed.

0F2E SPCN Network Fault

The box ID is not defined. A network communications failure occurred.

102B PCC Overcurrent

The power control compartment is causing an over current condition in the FC 5032 Removable Storage Unit power system.

TWRCARD BACKPLN 21F9429

TWRCARD 21F5680 21F5793 21F9362

1xxx

The ac module and the SPCN port cable should be exchanged together.

1510 Detected AC loss

Before replacing any parts, verify that the AC input voltage is correct.

1511 Power supply failure PWRSPLY

1512 Power supply failure PWRSPLY

1513 to 1514 Power supply failure PWRSPLY

1516 No Power Supplies Present

The required power supplies are not installed.

1520 Detected AC loss

Before replacing any parts, verify that the AC input voltage is correct.

System Reference Codes 27

PWRSPLY TWRCARD

TWRCARD

TWRCARD CBLALL

TWRCARD

PWRSPLY TWRCARD

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

1521 Power supply failure PWRSPLY

TWRCARD

1522 Power supply failure PWRSPLY

TWRCARD CBLALL

1523 to 1524 Power supply failure PWRSPLY

TWRCARD

1526 No Power Supplies Present

The required power supplies are not installed.

1530 Power Supply P03 fault/AC loss

Before replacing any parts, verify that the AC input voltage is correct.

1531 Power Supply P03 fault PWRSPLY

1532 Power Supply P03 Communication fault PWRSPLY

1533 Power Supply P03 fault PWRSPLY

1534 Power Supply P03 Fault PWRSPLY

1611 Regulator Fault on Card Position M01 PWRREG

1612 Regulator Communication Fault on Card Position M01 PWRREG

1613, 1621 Regulator Fault on Card Position M01 PWRREG

1622 Regulator Communication Fault on Card Position M01 PWRREG

1623 Regulator Fault on Card Position M01 PWRREG

1810 Load fault on the +12V bus

An isolation procedure is required for identifying which load is at fault.

1820 Load fault on the +5V bus

An isolation procedure is required for identifying which load is at fault.

1830 Load fault on the +3.3V bus

An isolation procedure is required for identifying which load is at fault.

1840 Load fault on the -12V bus

An isolation procedure is required for identifying which load is at fault.

1B01 Load fault on the +12V bus

An isolation procedure is required for identifying which load is at fault.

1B02 Load fault on the +5V bus

An isolation procedure is required for identifying which load is at fault.

PWRSPLY TWRCARD

TWRCARD

TWRCARD CBLALL

TWRCARD

PWROC TWRCARD

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

1B03 Load fault on the +3.3V bus

An isolation procedure is required for identifying which load is at fault.

1B04 Load fault on the -12V bus

An isolation procedure is required for identifying which load is at fault.

1B05 Load fault on the +1.8V bus

An isolation procedure is required for identifying which load is at fault.

1B06 to 1B07 Load fault on the +2.5V bus

An isolation procedure is required for identifying which load is at fault.

1B11 Load fault on the +12V bus

An isolation procedure is required for identifying which load is at fault.

1B12 Load fault on the +5V bus

An isolation procedure is required for identifying which load is at fault.

1B13 Load fault on the +3.3V bus PWROC

1B14 Load fault on the -12V bus PWROC

1B16 to 1B17 Load fault on the +2.5V bus PWROC

2131 Power Supply P01 Fault

A fault has been detected for Power Supply P01.

2132 Power Supply P02 Fault

A fault has been detected for Power Supply P02.

2133 Power Supply P03 Fault

A fault has been detected for Power Supply P03.

2134 Power Supply P04 Fault

A fault has been detected for Power Supply P04.

2141 Power Supply P01 Fault

A fault has been detected for Power Supply P01.

2142 Power Supply P02 Fault

A fault has been detected for Power Supply P02.

2143 Power Supply P03 Fault

A fault has been detected for Power Supply P03.

2144 Power Supply P04 Fault

A fault has been detected for Power Supply P04.

2151 Power Supply P01 Fault

A fault has been detected for Power Supply P01.

2152 Power Supply P02 Fault

A fault has been detected for Power Supply P02.

PWROC TWRCARD

TWRCARD

PWRSPLY SPNLCRD

1xxx

System Reference Codes 29

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

2153 Power Supply P03 Fault

A fault has been detected for Power Supply P03.

2154 Power Supply P04 Fault

A fault has been detected for Power Supply P04.

2201 Power Supply P01 or P02 Overcurrent Fault

A POW-PIP is required for identifying which load is at fault.

2202 Power Supply P03 or P04 Overcurrent Fault

A POW-PIP is required for identifying which load is at fault.

2210 One of the CPM regulators has reported a fault PWRSPLY

2211 CPM Regulator 1 Fault PWRSPLY

2212 CPM Regulator 2 Fault PWRSPLY

2213 CPM Regulator 3 Fault PWRSPLY

2221 Power Good Fault

A MFIOP power good fault occurred.

2222 Power Good Type M Fault

A Memory power good fault occurred.

2223 Power Good Type P Fault

A Processor power good fault occurred.

2224 Power Good Type I Fault

A Internal expansion power good fault occurred.

2231 System Unit Interlock Failure INTRLCK

2232 Secondary Frame Interlock Failure INTRLCK

2240 Air Moving Device Panel Fault AIRMOVR

2241 Air Moving Device 1 Fault

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed.

2242 Air Moving Device 2 Fault

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed.

PWRSPLY SPNLCRD

PWROC SPNLCRD CBLALL

SPNLCRD

SPNLCRD PGDPART CBLALL

SPNLCRD CBLALL

PWRSPLY

AIRMOVR SPNLCRD

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

2244 Air Moving Device 4 Fault

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed.

2245 Air Moving Device 5 Fault

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed.

2246 Air Moving Device 6 Fault

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed.

2260 Timeout on Panel for Request of VPD CTLPNL

2301 Power Supply P01 or P02 Overcurrent error

A POW-PIP is required for identifying which load is at fault.

2302 Power Supply P03 or P04 Overcurrent error

A POW-PIP is required for identifying which load is at fault.

2311 Power Supply P01 error

A fault detection failure occurred for Power Supply P01.

2312 Power Supply P02 error

A fault detection failure occurred for Power Supply P02.

2313 Power Supply P03 error

A fault detection failure occurred for Power Supply P03.

2314 Power Supply P04 error

A fault detection failure occurred for Power Supply P04.

2321 Power Good Fault

A MFIOP power good error was detected.

2322 Power Good Type M error

A Memory power good error was detected.

2323 Power Good Type P error

A Processor power good error was detected.

2324 Power Good Type I error

A Internal expansion power good error was detected.

2330 Power Supply P01 not installed PWRSPLY

2331 Power Supply P01 ID is Invalid PWRSPLY

2332 Power Supply P02 ID is Invalid PWRSPLY

AIRMOVR SPNLCRD

PWROC SPNLCRD CBLALL

PWRSPLY SPNLCRD CBLALL

SPNLCRD CBLALL PGDPART

SPNLCRD

1xxx

System Reference Codes 31

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

2333 Power Supply P03 ID is Invalid PWRSPLY

SPNLCRD

2334 Power Supply P04 ID is Invalid PWRSPLY

SPNLCRD

2400 to 2402 UPS Enable/Disable Failure UPSUNIT

SPNLCRD

2403 UPS CPM Failure UPSUNIT

SPNLCRD

2404 UPS Battery Failure BATRY

UPSUNIT

2405 UPS Unit Failure UPSUNIT

SPNLCRD

2406 to 2407 UPS Enable/Disable Failure UPSUNIT

SPNLCRD

2410 to 2411 UPS Test Failure UPSUNIT

SPNLCRD

2413 UPS Interface Failure UPSUNIT

SPNLCRD

2600 Power Good Fault PGDPART

TWRCARD PWRSPLY

2601 to 2604 Power Good Fault PGDPART

TWRCARD

2610 Processor/Memory Card not installed PWRSPLY

TWRCARD

2611 Processor Regulator fault PWRREG

TWRCARD

2612 Optical Converter 5V Fault

The SPCN detected a fault on the SPCN card optical converter 5V.

2613 Configuration Requires 200V Input

CBLALL TWRCARD

CBLALL

Configuration now requires 200V AC power.

300E EPO Circuit Fault

The ac module installed in the 9406 Expansion Unit (FC 504x) detected a fault in the UEPO signal. The signal was active and the incoming ac voltage was still present.

302B PCC Overcurrent

The power control compartment is causing an over current condition in the 9406 Expansion Unit power system.

Exchange the ac module and the SPCN port cable at the same time.

3100 I2C Bus Controller Communication fault I2CBUS

3101 I2C Bus 1 Communication fault I2CBUS

3102 I2C Bus 2 Communication fault I2CBUS

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

TWRCARD 21F9362 21F5680

TWRCARD 21F5680 21F9631 21F9362

TWRCARD

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

3103 I2C Bus 3 Communication fault I2CBUS

TWRCARD

3104 I2C Bus 4 Communication fault I2CBUS

TWRCARD

3105 I2C Bus 5 Communication fault I2CBUS

TWRCARD

3106 I2C Bus 6 Communication fault I2CBUS

TWRCARD

3110 I2C Bus DASD Backplane 1 Communication fault I2CBUS

TWRCARD

3111 I2C Bus DASD Backplane 2 Communication fault I2CBUS

TWRCARD

3112 I2C Bus DASD Backplane 3 Communication fault I2CBUS

TWRCARD

3113 I2C Bus Adapter Communication fault I2CBUS

TWRCARD

3114 I2C Bus PCI Backplane Communication fault I2CBUS

TWRCARD

3115 I2C Bus Panel Communication fault I2CBUS

TWRCARD

3116 I2C Bus Fan Local Controller Communication fault I2CBUS

TWRCARD

3117 I2C Bus Fan Remote Controller Communication fault I2CBUS

TWRCARD

3118 I2C Bus SPCN VPD Communication fault I2CBUS

TWRCARD

311C I2C Bus Panel Communication fault I2CBUS

TWRCARD

311D I2C Bus DASD Backplane 2 Communication fault I2CBUS

TWRCARD

311E I2C Bus DASD Backplane 3 Communication fault I2CBUS

TWRCARD

4410 Internal Battery Power Unit Fault

Internal Battery Power Unit in the system has failed.

4411 Internal Battery Power Unit Charger Fault

Internal Battery Power Unit Charger in the system has failed.

4412 Internal Battery Power Unit Charger Fault

Internal Battery Power Unit Charger in the system has failed.

4413 Internal Battery Power Unit Charger Fault

Internal Battery Power Unit Charger in the system has failed.

4414 Battery Charger Load fault PWROC

BATRY BATCHGR TWRCARD CBLALL

BATCHGR TWRCARD CBLALL

BATCHGR BATRY TWRCARD CBLALL

BATCHGR TWRCARD CBLALL

BATRY TWRCARD CBLALL

1xxx

System Reference Codes 33

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

4415 Battery Power Unit missing BATRY

TWRCARD CBLALL

4416 Internal Battery Power Unit Charger Fault BATCHGR

TWRCARD CBLALL

4417 Battery Charger Unit missing BATCHGR

TWRCARD CBLALL

4500 to 4502 UPS Enable/Disable Failure UPSUNIT

TWRCARD

4503 UPS CPM Failure UPSUNIT

TWRCARD

4504 UPS Battery Failure BATRY

UPSUNIT

4505 UPS Unit Failure UPSUNIT

TWRCARD

4507 UPS Enable/Disable Failure UPSUNIT

TWRCARD

4510 UPS Test Failure UPSUNIT

TWRCARD

4513 UPS Interface Failure UPSUNIT

TWRCARD

6018 One of the regulators has reported a fault

A regulator fault was detected.

601A One of the CPM regulators has reported a fault

A CPM regulator fault was detected.

6118 Regulator over current fault

One of the regulators detected an over current condition. This may be caused by the regulator or one of cards powered by the regulator.

6218 Regulator over current fault

Regulator 1 detected an over current condition. This may be caused by the regulator or one of cards powered by the regulator.

6238 Regulator over current fault

Regulator 2 detected an over current condition. This may be caused by the regulator or one of cards powered by the regulator.

6258 Regulator over current fault

Regulator 3 detected an over current condition. This may be caused by the regulator or one of cards powered by the regulator.

6318 Regulator Fault

Regulator 1 has reported a fault.

631A Regulator Fault

Regulator 1 has reported a fault.

PWRREG BKSPCN

PWRREG BKSPCN FI00030

PWRREG BKSPCN

PWRREG ACMODUL

PWRREG BKSPCN

PWRREG ACMODUL FI00030

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

6338 Regulator Fault

Regulator 2 reported a fault.

633A Regulator Fault

Regulator 2 reported a fault.

6358 Regulator Fault

A regulator 3 reported a fault.

6400 to 6401 Power Good Fault PGDPART

6518 One of the regulators has reported a fault

An over current sensor failure occurred for a regulator. The ac module or one of the regulators can cause this fault.

6618 Regulator over current fault

Regulator 1 reported a false over current condition.

Fault tolerance may allow continued system operation.

6638 Regulator over current fault

Regulator 2 reported a false over current condition.

PWRREG BKSPCN

PWRREG ACMODUL FI00030

PWRREG ACMODUL

FI00065 BKSPCN

PWRREG BKSPCN

1xxx

Fault tolerance may allow continued system operation.

6658 Regulator over current fault

Regulator 3 reported a false over current condition.

Fault tolerance may allow continued system operation.

6718 Regulator fault

Regulator 1 reported a fault.

Fault tolerance may allow continued system operation.

671A Regulator fault PWRREG

6738 Regulator fault

Regulator 2 reported a fault.

Fault tolerance may allow continued system operation.

673A Regulator fault

Regulator 18 reported a fault.

Fault tolerance may allow continued system operation.

6758 Regulator fault

Regulator 3 reported a fault.

PWRREG ACMODUL

PWRREG BKSPCN

BKSPCN FI00030

PWRREG BKSPCN

PWRREG BKSPCN FI00030

PWRREG ACMODUL

Fault tolerance may allow continued system operation.

System Reference Codes 35

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

6818 One of the regulators has reported a fault

A fault detection failure occurred for a regulator. The regulator or the ac module/SPCN card can cause this fault.

6918 One of the regulators has reported a fault

An over current fault detection failure occurred for a regulator. The regulator or the ac module/SPCN card can cause this fault.

6A18 Regulator Fault

A regulator fault detection failure occurred for regulator 1. The ac module or the regulator can cause this fault.

6A38 Regulator Fault

A regulator fault detection failure occurred for regulator 2. The regulator or the ac module/SPCN card can cause this fault.

6A58 Regulator Fault

A regulator fault detection failure occurred for regulator 3. The regulator or the ac module/SPCN card can cause this fault.

6B00 Disk Unit 1 regulator fault

The regulator that powers disk unit 1 reported a fault.

6B01 Disk Unit 2 regulator fault

The regulator that powers disk unit 2 reported a fault.

6B02 Disk Unit 3 regulator fault

The regulator that powers disk unit 3 reported a fault.

6B03 Disk Unit 4 regulator fault

The regulator that powers disk unit 4 reported a fault.

6B04 Disk Unit 5 regulator fault

The regulator that powers disk unit 5 reported a fault.

6B05 Disk Unit 6 regulator fault

The regulator that powers disk unit 6 reported a fault.

6B06 Disk Unit 7 regulator fault

The regulator that powers disk unit 7 reported a fault.

6B07 Disk Unit 8 regulator fault

The regulator that powers disk unit 8 reported a fault.

6B08 Disk Unit K1 regulator fault

The regulator that powers disk unit K1, located in slot K1 of the disk expansion unit, reported a fault.

6B09 Disk Unit K2 regulator fault

The regulator that powers disk unit K2, located in slot K2 of the disk expansion unit, reported a fault.

PWRREG BKSPCN

PWRREG BKSPCN BACKPLN

PWRREG ACMODUL BACKPLN

DISKTRY DISKDRV BKSPCN

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

6B0A Disk Unit K3 regulator fault

The regulator that powers disk unit K3, located in slot K3 of the disk expansion unit, reported a fault.

6B0B Disk Unit K4 regulator fault

The regulator that powers disk unit K4, located in slot K4 of the disk expansion unit, reported a fault.

6B0C Disk Unit K5 regulator fault

The regulator that powers disk unit K5, located in slot 5 of the disk expansion unit, reported a fault.

6B0D Disk Unit K6 regulator fault

The regulator that powers disk unit K6, located in slot K6 of the disk expansion unit, reported a fault.

6B0E Disk Unit K7 regulator fault

The regulator that powers disk unit K7, located in slot K7 of the disk expansion unit, reported a fault.

6B0F Disk Unit K8 regulator fault

The regulator that powers disk unit K8, located in slot K8 of the disk expansion unit, reported a fault.

6B10 Disk Unit K9 regulator fault

The regulator that powers disk unit K9, located in slot K9 of the disk expansion unit, reported a fault.

6B11 Disk Unit K10 regulator fault

The regulator that powers disk unit K10, located in slot K10 of the disk expansion unit, reported a fault.

6B12 Disk Unit K11 regulator fault

The regulator that powers disk unit K11, located in slot K11 of the disk expansion unit, reported a fault.

6B13 Disk Unit K12 regulator fault

The regulator that powers disk unit K12, located in slot K12 of the disk expansion unit, reported a fault.

6B14 Disk Unit K13 regulator fault

The regulator that powers disk unit K13, located in slot K13 of the disk expansion unit, reported a fault.

6B15 Disk Unit K14 regulator fault

The regulator that powers disk unit K14, located in slot K14 of the disk expansion unit, reported a fault.

6B16 Device 1 regulator fault

The regulator for device 1 or D01 reported a fault.

6B17 Device 2 regulator fault

The regulator for device 2 or D02 reported a fault.

DISKTRY DISKDRV BKSPCN

RMDEV BKSPCN

1xxx

System Reference Codes 37

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

6B18 Disk Unit 9 regulator fault

The regulator that powers disk unit 9 reported a fault.

6B19 Disk Unit 10 regulator fault

The regulator that powers disk unit 10 reported a fault.

6B1A Disk Unit 11 regulator fault

The regulator that powers disk unit 11 reported a fault.

6B1B Disk Unit 12 regulator fault

The regulator that powers disk unit 12 reported a fault.

6B1C Device 3 regulator fault

The regulator for device 3 reported a fault.

6B1D Disk Unit K15 regulator fault

The regulator that powers disk unit K15, located in slot K15 of the disk expansion unit, reported a fault.

6B1E Disk Unit K16 regulator fault

The regulator that powers disk unit K16, located in slot K16 of the disk expansion unit, reported a fault.

6B1F Device 4 regulator fault

The regulator for device 4 reported a fault.

6B20 Disk Unit K17 regulator fault

The regulator that powers disk unit K17 reported a fault.

6B21 Disk Unit K18 regulator fault

The regulator that powers disk unit K18 reported a fault.

6B22 Disk Unit K19 regulator fault

The regulator that powers disk unit K19 reported a fault.

6B23 Disk Unit K20 regulator fault

The regulator that powers disk unit K20 reported a fault.

6B24 Disk Unit K21 regulator fault

The regulator that powers disk unit K21 reported a fault.

6B25 Disk Unit K22 regulator fault

The regulator that powers disk unit K22 reported a fault.

6B26 Disk Unit K23 regulator fault

The regulator that powers disk unit K23 reported a fault.

6B27 Disk Unit K24 regulator fault

The regulator that powers disk unit K24 reported a fault.

DISKTRY DISKDRV BKSPCN

RMDEV BKSPCN

DISKTRY DISKDRV BKSPCN

RMDEV BKSPCN

DISKTRY DISKDRV BKSPCN

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

6B28 Disk Unit K25 regulator fault

The regulator that powers disk unit K25 reported a fault.

6B29 Disk Unit K26 regulator fault

The regulator that powers disk unit K26 reported a fault.

6B2A Disk Unit K27 regulator fault

The regulator that powers disk unit K27 reported a fault.

6B2B Disk Unit K28 regulator fault

The regulator that powers disk unit K28 reported a fault.

6B2C Disk Unit K29 regulator fault

The regulator that powers disk unit K29 reported a fault.

6B2D Disk Unit K30 regulator fault

The regulator that powers disk unit K30 reported a fault.

6B2E Disk Unit K31 regulator fault

The regulator that powers disk unit K31 reported a fault.

6B2F Disk Unit K32 regulator fault

The regulator that powers disk unit K32 reported a fault.

6C00 Disk Unit 1 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 1 or F01. The regulator or the ac module/SPCN card can cause this fault.

6C01 Disk Unit 2 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 2 or F02. The regulator or the ac module/SPCN card can cause this fault.

6C02 Disk Unit 3 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 3 or F03. The regulator or the ac module/SPCN card can cause this fault.

6C03 Disk Unit 4 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 4 or F04. The regulator or the ac module/SPCN card can cause this fault.

6C04 Disk Unit 5 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 5 or F05. The regulator or the ac module/SPCN card can cause this fault.

6C05 Disk Unit 6 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 6 or F06. The regulator or the ac module/SPCN card can cause this fault.

6C06 Disk Unit 7 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 7 or F07. The regulator or the ac module/SPCN card can cause this fault.

DISKTRY DISKDRV BKSPCN

DISKTRY BKSPCN

1xxx

System Reference Codes 39

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

6C07 Disk Unit 8 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 8 or F08. The regulator or the ac module/SPCN card can cause this fault.

6C08 Disk Unit K1 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K1, located in slot 1 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C09 Disk Unit K2 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K2, located in slot 2 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C0A Disk Unit K3 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K3, located in slot 3 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C0B Disk Unit K4 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K4, located in slot 4 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C0C Disk Unit K5 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K5, located in slot 5 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C0D Disk Unit K6 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K6, located in slot 6 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C0E Disk Unit K7 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K7, located in slot 7 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C0F Disk Unit K8 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K8, located in slot 8 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C10 Disk Unit K9 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K9, located in slot 9 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C11 Disk Unit K10 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K10, located in slot 10 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

DISKTRY BKSPCN

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

6C12 Disk Unit K11 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K11, located in slot 11 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C13 Disk Unit K12 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K12, located in slot 12 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.

6C14 Disk Unit K13 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K13, located in slot 13 of the disk expansion unit. The regulator or the ac module can cause this fault.

6C15 Disk Unit K14 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K14, located in slot 14 of the disk expansion unit. The regulator or the ac module can cause this fault.

6C16 Device 1 regulator fault

A fault detection failure occurred for the regulator that powers device 1 or D01. The regulator or the ac module can cause this fault.

6C17 Device 2 regulator fault

A fault detection failure occurred for the regulator that powers device 2 or D02. The regulator or the ac module can cause this fault.

6C18 Disk Unit 9 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 9. The regulator or the ac module can cause this fault.

6C19 Disk Unit 10 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 10. The regulator or the ac module can cause this fault.

6C1A Disk Unit 11 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 11. The regulator or the ac module can cause this fault.

6C1B Disk Unit 12 regulator fault

A fault detection failure occurred for the regulator that powers disk unit 12. The regulator or the ac module can cause this fault.

6C1C Device 3 regulator fault

A fault detection failure occurred for the regulator that powers device 3. The regulator or the ac module can cause this fault.

6C1D Disk Unit K15 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K15, located in slot 15 of the disk expansion unit. The regulator or the ac module can cause this fault.

DISKTRY BKSPCN

RMDEV BKSPCN

DISKTRY BKSPCN

RMDEV BKSPCN

DISKTRY BKSPCN

1xxx

System Reference Codes 41

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

6C1E Disk Unit K16 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K16, located in slot 16 of the disk expansion unit. The regulator or the ac module can cause this fault.

6C1F Device 4 regulator fault

A fault detection failure occurred for the regulator that powers device 4. The regulator or the ac module can cause this fault.

6C20 Disk Unit K17 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K17.

6C21 Disk Unit K18 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K18.

6C22 Disk Unit K19 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K19.

6C23 Disk Unit K20 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K20.

6C24 Disk Unit K21 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K21.

6C25 Disk Unit K22 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K22.

6C26 Disk Unit K23 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K23.

6C27 Disk Unit K24 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K24.

6C28 Disk Unit K25 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K25.

6C29 Disk Unit K26 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K26.

6C2A Disk Unit K27 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K27.

DISKTRY BKSPCN

RMDEV BKSPCN

DISKTRY BKSPCN

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

6C2B Disk Unit K28 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K28.

6C2C Disk Unit K29 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K29.

6C2D Disk Unit K30 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K30.

6C2E Disk Unit K31 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K31.

6C2F Disk Unit K32 regulator fault

A fault detection failure occurred for the regulator that powers disk unit K32.

7000 to 7004 Air Moving Device Fault

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed.

7101 Power supply failure

DISKTRY BKSPCN

AIRMOVR BKSPCN

PWRSPLY

1xxx

The ac power supply module reported a fault. One of the other power supplies may also cause this error.

7102 Power supply failure

Feature power supply 2 reported a fault. An ac module or one of the other feature power supplies may also cause this error.

7103 Power supply failure

Feature power supply 1 reported a fault. The ac module or one of the other feature power supplies may also cause this error.

7201 Power Supply over current fault

The ac module reported an over current condition. This is usually caused by one of the regulators.

Perform SPCN-PIP10.

7202 Power Supply over current fault

Feature power supply 2 reported an over current condition. This is usually caused by one of the regulators.

Perform SPCN-PIP10.

7203 Power Supply over current fault

Feature power supply 1 reported an over current condition. This is usually caused by one of the regulators.

PWRSPLY ACMODUL

PWRREG PWRSPLY ACMODUL

Perform SPCN-PIP10.

System Reference Codes 43

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

7300 AC Module Over current

The ac module or one of the feature power supplies reported an over current condition.

Perform SPCN-PIP10.

7400 Control Supply fault

A control supply fault was reported in the ac module.

7401 Control Supply over current

A control supply over current condition was detected in the ac module.

7402 Control Supply 5V regulator fault

The SPCN detected a fault in the +5 V dc regulator of the control supply in the ac module.

7403 Control Supply 12V regulator fault

The SPCN detected a fault in the +12 V dc regulator of the control supply in the ac module.

7404 Control Supply 12V regulator over current

An over current condition was detected in the +12 V dc regulator of the control supply in the ac module.

ACMODUL PWRSPLY

ACMODUL BKSPCN

ACMODUL PWRREG BKSPCN

ACMODUL BKSPCN

ACMODUL

ACMODUL PWRSPLY FI00251

Perform SPCN-PIP10.

7407 Optical Converter 5V Fault

The SPCN detected a fault on the SPCN card optical converter 5V.

7500 to 7503 Air Moving Device missing error

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving Device if missing, replace if already installed.

7610 Air Moving Device Fault

The Air Moving Device is operating at the wrong speed.

7611 Air Moving Device missing error

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving Device if missing, replace if already installed.

7620 Air Moving Device Fault

The Air Moving Device is operating at the wrong speed.

7621 Air Moving Device missing error

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving device if missing, replace if already installed.

7630 Air Moving Device Fault

The Air Moving Device is operating at the wrong speed.

90H6287 SPNLCRD

AIRMOVR BKSPCN

AIRMOVR TWRCARD

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

7631 Air Moving Device missing error

A problem was dectected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving Device if missing, replace if already installed.

7640 Air Moving Device Fault

The Air Moving Device is operating at the wrong speed.

7641 Air Moving Device missing error

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving Device if missing, replace if already installed.

7710 Air Moving Device BP1 Fault

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed.

7711 Air Moving Device BP1 Not Present

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving device if missing, replace if already installed.

7720 Air Moving Device BP2 Fault

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed.

7721 Air Moving Device BP2 Not Present

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving device if missing, replace if already installed.

8001 A Battery Power Unit 1 Failed

A response was received from battery power unit 1 charger that was not valid.

8002 Battery Power Unit 2 Failed

A response was received from battery power unit 2 charger that was not valid.

8101 A Battery Power Unit 1 Failed

AIRMOVR TWRCARD

46G3890 ACMODUL BACKPLN

46G3890

1xxx

Battery power unit 1 capacity test failed.

8102 Battery Power Unit 2 Failed

Battery power unit 2 capacity test failed.

8110 Battery Power Unit 1 and 2 Failed

Replace both batteries.

8201 A Battery Power Unit 1 Failed

Battery power unit 1 charging fault was detected.

46G3890

BATRY

46G3890

System Reference Codes 45

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

8202 Battery Power Unit 2 Failed

Battery power unit 2 charging fault was detected.

8301 A Battery Power Unit 1 Failed

Battery power unit 1 load test fault occurred.

8302 Battery Power Unit 2 Failed

Battery power unit 2 load test fault occurred.

8400 No VPD Found due to Invalid Bypass TWRCARD

8401 Timeout on Panel for Request of VPD VPDPART

8402 Unable to Collect VPD VPDPART

8403 VPD Critical Mismatch VPDPART

8404 to 8406 Processor Unit VPD Mismatch VPDPART

840A VPD 5V Power Off Failure VPDPART

840B VPD 5V Power On Failure VPDPART

840C Memory Module Misplug VPDPART

840D SPCN Configuration mismatch IDPART

840E SPCN Default Configuration loaded IDPART

840F SPCN Configuration mismatch IDPART

8413 to 8416 Invalid Processor VPD VPDPART

8423 to 8426 No Processor VPD VPDPART

8610 Air Moving Device B01 Not Present AIRMOVR

8620 Air Moving Device B02 Not Present AIRMOVR

8810 Battery Power Unit missing BATRY

8811 Battery Charger Unit missing BATCHGR

8910 External Netfinity Server 3.3V fault ALTMANL

8920 External Netfinity Server Power Good fault TWRCARD

8930 Integrated Netfinity Adapter fault TWRCARD

8940 to 8943 External Netfinity Server R485 Communication fault TWRCARD

46G3890

TWRCARD

BKSPCN

TWRCARD

ALTMANL

CBLALL ALTMANL

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9012 Address not valid.

LIC command had a frame address that was not valid.

Exchange the SPCN frame-to-frame cables to the failing frame.

9013 Invalid Node Address.

The address in the SPCN command does not match the secondary nodes assigned address.

Exchange the failing items for the SPCN node reporting the error.

9014 A command has an invalid address mode.

A command from the system unit specified a unit address of D or E or had a frame address of 00.

Exchange the failing items in the system unit.

9016, 9021 A command to an SPCN node was rejected.

No action required. This reference code is logged for information only.

9022 Addressed Unit not in frame.

The addressed unit does not exist in the addressed frame.

TWRCARD CBLALL

AJDG301 TWRCARD

1xxx

No action required. This reference code is logged for information only.

9023 Addressed Unit exists, but the frame is powered off.

The addressed unit is in a frame that is powered off.

No action required. This reference code is logged for information only.

9024 SPCN Licensed Internal Code not valid.

The Licensed Internal Code in one of the secondary nodes is not valid. The code will be reloaded.

No action required. This reference code is logged for error analysis only.

9025 SPCN Licensed Internal Code is not valid.

The Licensed Internal Code in one of the frames is not valid. The code will be reloaded.

No action required. This reference code is logged for error analysis only.

9026 Battery Power Unit is reporting a low charge.

The battery power unit is not charged enough to run a test.

No action required. This reference code is logged for information only.

9027 Battery Power Unit is defective.

No action required. This reference code is logged for information only.

9028 SPCN Licensed Internal Code is not valid.

The Licensed Internal Code in the primary node is not valid. The code will be reloaded.

No action required. This reference code is logged for error analysis only.

System Reference Codes 47

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9029 SPCN VPD Damaged

The VPD record in the EEPROM has bad data.

Exchange the failing items for the node reporting the failure.

902C Battery Power Unit test was aborted.

The battery power unit test was aborted.

No action required. This reference code is logged for information only.

902D Addressed frame is not in SPCN configuration table.

The addressed frame is not in the SPCN configuration table.

No action required. This reference code is logged for information only.

9031 Frame-to-Frame Communications Failure

The SPCN detected a BCC error on a transmission from another frame. The transmission is attempted again.

No action required. This reference code is logged for error analysis only.

9032 SPCN Communications Failure, unit to rack.

TWRCARD

The frame detected a BCC error on a transmission from a secondary node to the frame. The transmission is attempted again.

No action required. This reference code is logged for error analysis only.

9033 SPCN Communications Failure, rack to unit.

A secondary node detected a BCC error on a transmission from the frame. The transmission is attempted again.

No action required. This reference code is logged for error analysis only.

9034 Unsupported Packet Size

The receiving node detected a packet exceeding 70 bytes. The frame can also return this code if a secondary node returns more than 10 bytes to a PAS command.

No action required. This reference code is logged for error analysis only.

9035 Secondary SPCN node timeout.

A secondary SPCN node did not respond to a command. The command was attempted again and failed.

No action required. This reference code is logged for error analysis only.

9036 Frame Timeout

One or more frames did not respond to a command. The command is attempted again.

No action required. This reference code is logged for error analysis only.

903B Invalid Packet Length for data sent.

The number of bytes sent or received does not match the number of bytes specified in the command.

No action required. This reference code is logged for error analysis only.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9041 Invalid Load Type

The down load was successful, but the wrong type of Licensed Internal Code was loaded. The operation was attempted again but was not successful. Exchange the failing items for the node reporting the fault.

9042 EEPROM Failure

The EEPROM in an SPCN node cannot be written successfully.

Exchange the SPCN node reported in the failure.

9043 Download Failure

The Licensed Internal Code download to an SPCN node was completed but was not successful.

Exchange the failing SPCN node.

9046 QDS Packet Sequence Error

The Packet Sequence number is wrong. The download was stopped.

9047 QDS Block Sequence Error

The Block Sequence number is wrong. The download was stopped.

9048 The SPCN ROS and EEPROM LIC is not compatable.

The LIC levels in the nodes ROS and EEPROM are not compatible.

AJDG301 TWRCARD

TWRCARD

TWRCARD AJDG301

1xxx

Exchange the failing items for the failing node.

9080 Undefined Status Code

An SPCN node returned an unknown status code.

Exchange the failing SPCN node.

90F0 A frame was dropped from the SPCN configuration.

A frame was dropped from the SPCN configuration. This is usually caused by a loss of ac power or a problem with the frame-to-frame cable.

90F1 A frame was added to the SPCN configuration.

No action required. This reference code is logged for information only.

9100 Battery capacity test completed.

No action required. This reference code is logged for information only.

9101 VLIC-SPCN Timeout

A Licensed Internal Code timeout occurred. The SPCN failed to respond to a Licensed Internal Code command.

9102 Assign Permanent Address command failure

A node failed to perform an Assign Permanent Address command.

9103 Download Initialize Timeout

TWRCARD BACKPLN

TWRCARD CBLALL

TWRCARD CTLPNL SVCPROC

TWRCARD

An SPCN node failed to enter the download state after an Initialize for Download command.

Exchange the failing SPCN node.

System Reference Codes 49

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9104 Download Completion Timeout

An SPCN node failed to leave the download state.

Exchange the failing SPCN node.

9105 Load Damaged Timeout

An SPCN node failed to enter the operational state.

Exchange the failing SPCN node.

9106 An SPCN LID was not found.

No action required. This reference code is logged for information only.

9107 An SPCN microcode download is required.

No action required. This reference code is logged for error analysis only.

9108 A status change occured in one of the SPCN nodes.

No action required. This reference code is logged for information only.

9109 Licensed Internal Code part number is not correct.

The AROS part number field was not updated to the correct level after the system attempted to load new Licensed Internal Code.

9110 Battery Power Unit capacity test failed.

TWRCARD

BATRY

The battery power unit was not able to pass the capacity test.

9111 SPCN is too large for VLIC.

There are more nodes in the network than VLIC can service.

9112 Primary SPCN node is reporting load damaged.

The Licensed Internal Code for the primary SPCN node is damaged. The reload failed because the code could not be found.

9113 Secondary SPCN node is reporting load damaged.

The Licensed Internal Code for the secondary SPCN node is damaged. The reload failed because the code could not be found.

9114 Frame SPCN node is reporting load damaged.

The Licensed Internal Code for a SPCN node is damaged. The reload failed because the code could not be found.

9115 SPCN Command rejected by the Service Processor.

The service processor rejected an SPCN command from the Licensed Internal Code.

No action required. This reference code is logged for information only.

9116 SPCN - Control Panel interface failure.

The SPCN to control panel interface is not working.

9117 SPCN - Control Panel interface is now working.

AJDG301

TWRCARD

The SPCN to control panel interface is now working.

No action required. This reference code is logged for information only.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9212 Frame Address field not valid.

A Licensed Internal Code command had a frame address that is not valid.

Exchange the failing items for the failing node.

9213 Invalid Address status, secondary node.

The address in the SPCN command does not match the assigned address of the secondary node.

Exchange the failing items for the failing node.

9214 Invalid Address Mode status

Invalid Address Mode occurred during Frame Command processing.

9215 Invalid Frame Command status

Invalid Frame Command occurred during Frame Command processing.

921B System Unit SPCN Port Fault status.

System Unit Port Fault occurred during Command processing.

922B Address Unassigned status

A secondary node has no address assigned during Command processing.

9231 Frame-to-Frame Communications Failure

A frame-to-frame communications failure occurred during STF processing.

9232 Intrarack Communications Failure

An SPCN secondary node to frame communications failure occurred during Command processing.

9233 Intrarack Communications Failure

An SPCN frame to secondary node communications failure occurred during Command processing.

9234 Unsupported Packet Size status

Unsupported Packet Size occurred during STF and Secondary Node Command processing.

9235 SPCN Secondary Node Timeout status

An SPCN Secondary Node Timeout occurred during Command processing.

TWRCARD

TWRCARD AJDG301

TWRCARD CBLALL

TWRCARD CTLPNL SVCPROC

TWRCARD AJDG301 CBLALL

1xxx

If the failing secondary node is in a 9337, go to the “Analyzing Problems” section in the 9337 Disk Array Service Information manual.

9236 Frame Timeout status

An SPCN Frame Node Timeout occurred during Network post processing.

9238 Secondary Node Fault

An SPCN Secondary Node Fault occurred during Command processing.

9239 Frame Node Fault

An internal error in the SPCN frame node prevents the running of a Frame command.

TWRCARD CBLALL

TWRCARD AJDG301

System Reference Codes 51

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

923A ASA Failure

The frame address returned by a secondary node does not match the address of the frame.

923B Invalid Packet Length for data sent.

An Invalid Packet Length occurred for data exchanged.

9280 Response Stack Overflow

Too many responses were received during System Frame command processing.

9281 Response Overrun

Response Overrun occurred during System Frame processing.

9282 No Free Entries

No free entries were found during System Frame processing.

9283 ARA Failure

An Assign Frame Address Failure occurred during ARA Preprocessing.

9284 Undefined status

Undefined Status occurred during Frame or STF processing.

9285 BCC Fault

TWRCARD AJDG301

AJDG301 TWRCARD

CBLALL AJDG301 TWRCARD

TWRCARD AJDG301

TWRCARD

A BCC Error was detected during Network post processing.

9286 Length Check Error.

Length Check occurred during SPCN post processing.

9287 Undefined status

Undefined Status occurred during Command processing.

9288 Configuration Error

A configuration error was detected during System Frame processing.

9289 Invalid Packet Length for data sent.

Invalid Packet Length occurred for data exchanged.

A100 Battery Power Unit capacity test failure

The battery power unit capacity test time exceeds the installed battery capacity. The battery power may not be enough to provide a controlled stop during a loss of incoming ac voltage.

This reference code is logged for information only.

A201 A Battery Power Unit 1 Failed

Battery power unit 1 capacity test failed.

A202 Battery Power Unit 2 Failed

Battery power unit 2 capacity test failed.

TWRCARD AJDG301

AJDG301 TWRCARD

BATRY BATCHGR

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

A300 Battery Power Unit missing

The existing number of battery power units installed may not be adequate for the current configuration. If the battery power units are installed, insure that they are properly connected before replacing any FRUs.

A301 A Battery Power Unit 1 Failed

The installed SPCN Licensed Internal Code does not give support to the type of battery power unit installed. Install the latest SPCN code.

A302 Battery Power Unit 2 Failed

The installed SPCN Licensed Internal Code does not give support to the type of battery power unit installed. Install the latest SPCN code.

AC01 to AC02 Internal Battery Power Unit Charger Fault BATCHGR

B101 A Battery Power Unit 1 Failed

Battery power unit reported an over current condition on the +29 V dc bus.

B102 Battery Power Unit 2 Failed

Battery power unit 2 reported an over current condition on the +29 V dc bus.

B201 A Battery Power Unit 1 Failed

Battery power unit 1 reported an over current condition on the +31 V dc bus.

B202 Battery Power Unit 2 Failed

Battery power unit 2 reported an over current condition on the +31 V dc bus.

C510 A Battery Power Unit 1 Failed

SPCN-to-battery power unit 1 or 3 communications fault occurred.

C511 Battery Power Unit 2 Failed

SPCN-to-battery power unit 2 communications fault occurred.

C512 AC Module Failure

BATCHGR BATRY

AJDG301 BATCHGR

BKSPCN

PWRREG BATCHGR BACKPLN

BATCHGR ACMODUL BACKPLN

ACMODUL

1xxx

SPCN serial port communications fault occurred.

C600 AC Module Failure

The AC module control supply failed to turn off.

C601 AC Module Failure

AC module bus voltage control test fault occurred.

C602 AC Module Failure

AC module fault detection failure occurred.

C609 Clock Card Failure

The clock card in slot 17 is missing or defective.

ACMODUL

CLKCARD BKSPCN

System Reference Codes 53

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

C62E SPCN Network Fault

An SPCN frame-to-frame communication failure was detected.

SRNPU or POSORMU.

C701 to C703 SPCN Frame-to-Frame Communication fault TWRCARD

CB00 Unknown box ID

The SPCN node cannot determine the machine type of the box in which it is installed.

CB05 to CB06 AC Module Failure

The SPCN ROS and EPROMs test failed.

CB1D AC Module Failure

The LCD test failure was detected on an Extension/Expansion Unit.

CC00 AC Module Failure

An unknown fault was detected. The machine failed to power up.

CD00 No Power Supplies Present

SPCN cannot detect any power supplies installed.

CE18 Regulator Not Present

No regulators can be found.

TWRCARD CBLALL

CBLALL

TWRCARD BACKPLN

ACMODUL

ACMODUL 17G0573

ACMODUL FI00065 BKSPCN

BKSPCN PWRSPLY

PWRREG ACMODUL

If the regulators are installed, exchange the failing items.

CE1A Regulator Not Present

If regulator 3 in slot R03 is installed, exchange the failing items.

D001 A Battery Power Unit 1 Failed

A response was received from battery power unit 1 charger that was not valid.

D002 Battery Power Unit 2 Failed

A response was received from battery power unit 2 charger that was not valid.

D101 A Battery Power Unit 1 Failed

Battery power unit 1 capacity test failed.

D102 Battery Power Unit 2 Failed

Battery power unit 2 capacity test failed.

D110 Battery Power Unit 1 and 2 Failed

Replace both batteries.

D201 A Battery Power Unit 1 Failed

Battery power unit 1 charging fault was detected.

D202 Battery Power Unit 2 Failed

Battery power unit 2 charging fault was detected.

PWRREG BKSPCN

86G8020 ACMODUL BACKPLN

86G8040 86G8020

BATRY

86G8020 86G8040

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

D301 A Battery Power Unit 1 Failed

Battery power unit 1 load test fault occurred.

D302 Battery Power Unit 2 Failed

Battery power unit 2 load test fault occurred.

E002 Battery Power Unit 2 Failed

A response was received from battery power unit 2 charger that was not valid.

E102 Battery Power Unit 2 Failed

External battery power unit 2 capacity test failed.

E202 Battery Power Unit 2 Failed

External battery power unit 2 charging fault was detected.

E302 Battery Power Unit 2 Failed

External battery power unit 2 load test fault occurred.

F401 Internal Battery Power Unit Charger Fault BATCHGR

F501 Internal Battery Power Unit Fault BATRY

F601 Internal Battery Power Unit or Charger Fault BATCHGR

F701 Internal Battery Power Unit Charger Fault BATCHGR

F802 External Battery Power Unit Charger Fault BATCHGR

F902 External Battery Power Unit Fault BATRY

FA02 External Battery Power Unit or Charger Fault BATCHGR

FB02 External Battery Power Unit Charger Fault BATCHGR

86G8020 86G8040

86G7750 ACMODUL BACKPLN

86G7714 86G7750

86G7750 86G7714

BKSPCN

BATCHGR

BATRY

BKSPCN

BATCHGR

BATRY

1xxx

Table 2. SPCN failing items for system Models 270 and 820:

Failing Item Description Document Description

17G0573 Expansion Unit Control Panel Repair and Parts

21F5680 AC Module, SPCN Secondary node. Repair and Parts

21F5793 Fan assembly. Repair and Parts

21F9362 SPCN Port Cable Repair and Parts

21F9429 Cable Carrier, 5040 and 5042 feature. Repair and Parts

21F9631 Fan assembly. Repair and Parts

46G3890 Internal Battery Power Unit Repair and Parts

6462417 Rack Control Panel cable. Repair and Parts

86G7714 External Battery Power Unit Repair and Parts

System Reference Codes 55

1xxx

Failing Item Description Document Description

86G7750 Battery Power Unit Charger Repair and Parts

86G8020 Battery Power Unit Charger Repair and Parts

86G8040 Battery Power Unit Repair and Parts

90H6287 Optical Converter Repair and Parts

ACMODUL AC Module Problem Analysis; Symbolic FRU Isolation

AIRMOVR Fan and Blower assemblies Problem Analysis; Symbolic FRU Isolation

AJDG301 Vertical Licensed Internal Code. Service Functions; APAR or LICTR

ALTMANL Alternate Manual Required Problem Analysis; Symbolic FRU Isolation

BACKPLN Back Plane Unit Problem Analysis; Symbolic FRU Isolation

BATCHGR Battery Power Unit Charger Problem Analysis; Symbolic FRU Isolation

BATRY Battery Power Unit Problem Analysis; Symbolic FRU Isolation

BKSPCN SPCN card Problem Analysis; Symbolic FRU Isolation

CBLALL Cable Failure Problem Analysis; Symbolic FRU Isolation

CTLPNL Control Panel Problem Analysis; Symbolic FRU Isolation

DISKDRV Disk Unit Power regulator Problem Analysis; Symbolic FRU Isolation

DISKTRY Disk unit tray Problem Analysis; Symbolic FRU Isolation

I2CBUS I2C Bus Part Problem Analysis; Symbolic FRU Isolation

IDPART Vital Product Data Parts Problem Analysis; Symbolic FRU Isolation

INTRLCK Interlock part Problem Analysis; Symbolic FRU Isolation

PGDPART Power Good Part Problem Analysis; Symbolic FRU Isolation

PWROC Power Supply overcurrent Problem Analysis; Symbolic FRU Isolation

PWRREG Regulator. Problem Analysis; Symbolic FRU Isolation

PWRSPLY Power Supply Problem Analysis; Symbolic FRU Isolation

RMDEV Disk Unit or Removable Media Device Problem Analysis; Symbolic FRU Isolation

SPNLCRD SPCN panel card Problem Analysis; Symbolic FRU Isolation

SVCPROC Service Processor Card Problem Analysis; Symbolic FRU Isolation

TWRCARD Card enclosure or backplane Problem Analysis; Symbolic FRU Isolation

UPSUNIT UPS unit part Problem Analysis; Symbolic FRU Isolation

VPDPART VPD Communication Part Problem Analysis; Symbolic FRU Isolation

(1xxx) SPCN Reference Codes for Models 800, 810, and 825

For details on the Failing Item column entries, see the SPCN Failing Items Detail table.

Table 1. SPCN reference codes for Models 800, 810, and 825

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

00A0 SPCN BATs in process

No action required. This reference code is logged for information only. If this reference code is present for more than 1 minute, exchange the failing items.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

TWRCARD

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

00AA Download in process

No action required. This reference code is logged for information only.

00AC Detected AC loss

If system powers on normally or stays powered on after AC power failure, no replacement of parts may be needed.

00BA The system is running on the Battery Power Unit.

No action required. This reference code is displayed for information only.

00BC Battery Power Unit test is in process.

No action required. This reference code is displayed for information only.

00CA Thermal calibration in progress

00EF Remote EPO switch is OFF

1510 Detected AC loss

Before replacing any parts, verify that the AC input voltage is correct.

1511 Power supply failure PWRSPLY

1512 Power supply failure PWRSPLY

1513 to 1514 Power supply failure PWRSPLY

1516 No Power Supplies Present

The required power supplies are not installed.

1520 Detected AC loss

Before replacing any parts, verify that the AC input voltage is correct.

1521 Power supply failure PWRSPLY

1522 Power supply failure PWRSPLY

1523 to 1524 Power supply failure PWRSPLY

1526 No Power Supplies Present

The required power supplies are not installed.

1530 Power Supply P03 fault/AC loss

Before replacing any parts, verify that the AC input voltage is correct.

1531 Power Supply P03 fault PWRSPLY

1532 Power Supply P03 Communication fault PWRSPLY

1533 to 1534 Power Supply P03 fault PWRSPLY

ACMODUL

PWRSPLY TWRCARD

TWRCARD

TWRCARD CBLALL

TWRCARD

PWRSPLY TWRCARD

TWRCARD

TWRCARD CBLALL

TWRCARD

PWRSPLY TWRCARD

TWRCARD

TWRCARD CBLALL

TWRCARD

1xxx

System Reference Codes 57

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

1B01 Load fault on the +12V bus

An isolation procedure is required for identifying which load is at fault.

1B02 Load fault on the +5V bus

An isolation procedure is required for identifying which load is at fault.

1B03 Load fault on the +3.3V bus

An isolation procedure is required for identifying which load is at fault.

1B04 Load fault on the -12V bus

An isolation procedure is required for identifying which load is at fault.

1B05 Load fault on the +1.8V bus

An isolation procedure is required for identifying which load is at fault.

1B06 to 1B07 Load fault on the +2.5V bus

An isolation procedure is required for identifying which load is at fault.

1B0A Load Fault on the +12V/-12v bus

An isolation procedure is required for identifying which load is at fault.

1B0B Load fault on the +1.8V bus

An isolation procedure is required for identifying which load is at fault.

1B0C Load Fault on the +3.3V/+1.5v bus

An isolation procedure is required for identifying which load is at fault.

1B0D Load fault on the +2.5V bus

An isolation procedure is required for identifying which load is at fault.

1B0E Load fault on the +5V bus

An isolation procedure is required for identifying which load is at fault.

1B0F Load Fault on the +1.5V/+1.3v bus

An isolation procedure is required for identifying which load is at fault.

1B11 Load fault on the +12V bus

An isolation procedure is required for identifying which load is at fault.

1B12 Load fault on the +5V bus

An isolation procedure is required for identifying which load is at fault.

1B13 Load fault on the +3.3V bus PWROC

1B14 Load fault on the -12V bus PWROC

1B16 to 1B17 Load fault on the +2.5V bus PWROC

1C01 Load fault on the +12V bus

An isolation procedure is required for identifying which load is at fault.

1C03 Load fault on the +3.3V bus

An isolation procedure is required for identifying which load is at fault.

PWROC TWRCARD

TWRCARD

PWROC TWRCARD

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

1C05 Load fault on the +1.8V bus

An isolation procedure is required for identifying which load is at fault.

1C06 to 1C08 Load fault on the +2.5V bus

An isolation procedure is required for identifying which load is at fault.

1F01 No SRC Translate

2600 Power Good Fault PGDPART

2601 to 2606 Power Good Fault PGDPART

2610 Processor/Memory Card not installed PWRSPLY

2611 Processor Regulator fault PWRREG

2612 Optical Converter 5V Fault

The SPCN detected a fault on the SPCN card optical converter 5V.

2613 Configuration Requires 200V Input

PWROC TWRCARD

TWRCARD PWRSPLY

TWRCARD

CBLALL TWRCARD

CBLALL

1xxx

Configuration now requires 200V AC power.

3100 I2C Bus Controller Communication fault I2CBUS

TWRCARD

3101 I2C Bus 1 Communication fault I2CBUS

TWRCARD

3102 I2C Bus 2 Communication fault I2CBUS

TWRCARD

3103 I2C Bus 3 Communication fault I2CBUS

TWRCARD

3104 I2C Bus 4 Communication fault I2CBUS

TWRCARD

3105 I2C Bus 5 Communication fault I2CBUS

TWRCARD

3106 I2C Bus 6 Communication fault I2CBUS

TWRCARD

3110 I2C Bus DASD Backplane 1 Communication fault I2CBUS

TWRCARD

3111 I2C Bus DASD Backplane 2 Communication fault I2CBUS

TWRCARD

3112 I2C Bus DASD Backplane 3 Communication fault I2CBUS

TWRCARD

3113 I2C Bus Adapter Communication fault I2CBUS

TWRCARD

3114 I2C Bus PCI Backplane Communication fault I2CBUS

TWRCARD

3115 I2C Bus Panel Communication fault I2CBUS

TWRCARD

3116 I2C Bus Fan Local Controller Communication fault I2CBUS

TWRCARD

System Reference Codes 59

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

3117 I2C Bus Fan Remote Controller Communication fault I2CBUS

TWRCARD

3118 I2C Bus SPCN VPD Communication fault I2CBUS

TWRCARD

3119 I2C Bus 4 Communication fault I2CBUS

TWRCARD

311A I2C Bus DASD Backplane 2 Communication fault I2CBUS

TWRCARD

311C I2C Bus Panel Communication fault I2CBUS

TWRCARD

311D I2C Bus DASD Backplane 2 Communication fault I2CBUS

TWRCARD

311E I2C Bus DASD Backplane 3 Communication fault I2CBUS

TWRCARD

3121 I2C Bus DASD Backplane 1 Communication fault I2CBUS

TWRCARD

3122 I2C Bus Device Backplane 4 Communication fault I2CBUS

TWRCARD

4410 Internal Battery Power Unit Fault

Internal Battery Power Unit in the system has failed.

4411 Internal Battery Power Unit Charger Fault

Internal Battery Power Unit Charger in the system has failed.

4412 Internal Battery Power Unit Charger Fault

Internal Battery Power Unit Charger in the system has failed.

4413 Internal Battery Power Unit Charger Fault

Internal Battery Power Unit Charger in the system has failed.

4414 Battery Charger Load fault PWROC

4415 Battery Power Unit missing BATRY

4417 Battery Charger Unit missing BATCHGR

7610 Air Moving Device Fault

The Air Moving Device is operating at the wrong speed.

7611 Air Moving Device missing error

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving Device if missing, replace if already installed.

BATRY BATCHGR TWRCARD CBLALL

BATCHGR TWRCARD CBLALL

BATCHGR BATRY TWRCARD CBLALL

BATCHGR TWRCARD CBLALL

BATRY TWRCARD CBLALL

TWRCARD CBLALL

AIRMOVR TWRCARD

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

7620 Air Moving Device Fault

The Air Moving Device is operating at the wrong speed.

7621 Air Moving Device missing error

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving device if missing, replace if already installed.

7630 Air Moving Device Fault

The Air Moving Device is operating at the wrong speed.

7631 Air Moving Device missing error

A problem was dectected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving Device if missing, replace if already installed.

7640 Air Moving Device Fault

The Air Moving Device is operating at the wrong speed.

7641 Air Moving Device missing error

A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving Device if missing, replace if already installed.

8400 No VPD Found due to Invalid Bypass TWRCARD

8401 Timeout on Panel for Request of VPD VPDPART

8402 Unable to Collect VPD VPDPART

8403 VPD Critical Mismatch VPDPART

8404 to 8406 Processor Unit VPD Mismatch VPDPART

8409 No Processor Installed VPDPART

840A VPD 5V Power Off Failure VPDPART

840B VPD 5V Power On Failure VPDPART

840C Memory Module Misplug VPDPART

840D SPCN Configuration mismatch IDPART

840E SPCN Default Configuration loaded IDPART

840F SPCN Configuration mismatch IDPART

8413 to 8416 Invalid Processor VPD VPDPART

8423 to 8426 No Processor VPD VPDPART

AIRMOVR TWRCARD

TWRCARD

1xxx

System Reference Codes 61

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

8610 Air Moving Device B01 Not Present AIRMOVR

TWRCARD

8620 Air Moving Device B02 Not Present AIRMOVR

TWRCARD

8910 External Netfinity Server 3.3V fault ALTMANL

TWRCARD

8920 External Netfinity Server Power Good fault TWRCARD

ALTMANL

8930 Integrated Netfinity Adapter fault TWRCARD

8940 to 8943 External Netfinity Server R485 Communication fault TWRCARD

CBLALL ALTMANL

9012 Address not valid.

LIC command had a frame address that was not valid.

Exchange the SPCN frame-to-frame cables to the failing frame.

9013 Invalid Node Address.

The address in the SPCN command does not match the secondary nodes assigned address.

TWRCARD CBLALL

Exchange the failing items for the SPCN node reporting the error.

9014 A command has an invalid address mode.

A command from the system unit specified a unit address of D or E or had a frame address of 00.

Exchange the failing items in the system unit.

9016, 9021 A command to an SPCN node was rejected.

No action required. This reference code is logged for information only.

9022 Addressed Unit not in frame.

The addressed unit does not exist in the addressed frame.

No action required. This reference code is logged for information only.

9023 Addressed Unit exists, but the frame is powered off.

The addressed unit is in a frame that is powered off.

No action required. This reference code is logged for information only.

9024 SPCN Licensed Internal Code not valid.

The Licensed Internal Code in one of the secondary nodes is not valid. The code will be reloaded.

No action required. This reference code is logged for error analysis only.

9025 SPCN Licensed Internal Code is not valid.

AJDG301 TWRCARD

The Licensed Internal Code in one of the frames is not valid. The code will be reloaded.

No action required. This reference code is logged for error analysis only.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9026 Battery Power Unit is reporting a low charge.

The battery power unit is not charged enough to run a test.

No action required. This reference code is logged for information only.

9027 Battery Power Unit is defective.

No action required. This reference code is logged for information only.

9028 SPCN Licensed Internal Code is not valid.

The Licensed Internal Code in the primary node is not valid. The code will be reloaded.

No action required. This reference code is logged for error analysis only.

9029 SPCN VPD Damaged

The VPD record in the EEPROM has bad data.

Exchange the failing items for the node reporting the failure.

902C Battery Power Unit test was aborted.

The battery power unit test was aborted.

TWRCARD

1xxx

No action required. This reference code is logged for information only.

902D Addressed frame is not in SPCN configuration table.

The addressed frame is not in the SPCN configuration table.

No action required. This reference code is logged for information only.

9031 Frame-to-Frame Communications Failure

The SPCN detected a BCC error on a transmission from another frame. The transmission is attempted again.

No action required. This reference code is logged for error analysis only.

9032 SPCN Communications Failure, unit to rack.

The frame detected a BCC error on a transmission from a secondary node to the frame. The transmission is attempted again.

No action required. This reference code is logged for error analysis only.

9033 SPCN Communications Failure, rack to unit.

A secondary node detected a BCC error on a transmission from the frame. The transmission is attempted again.

No action required. This reference code is logged for error analysis only.

9034 Unsupported Packet Size

The receiving node detected a packet exceeding 70 bytes. The frame can also return this code if a secondary node returns more than 10 bytes to a PAS command.

No action required. This reference code is logged for error analysis only.

System Reference Codes 63

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9035 Secondary SPCN node timeout.

A secondary SPCN node did not respond to a command. The command was attempted again and failed.

No action required. This reference code is logged for error analysis only.

9036 Frame Timeout

One or more frames did not respond to a command. The command is attempted again.

No action required. This reference code is logged for error analysis only.

903B Invalid Packet Length for data sent.

The number of bytes sent or received does not match the number of bytes specified in the command.

No action required. This reference code is logged for error analysis only.

9041 Invalid Load Type

9042 EEPROM Failure

AJDG301 TWRCARD

TWRCARD

The EEPROM in an SPCN node cannot be written successfully.

Exchange the SPCN node reported in the failure.

9043 Download Failure

The Licensed Internal Code download to an SPCN node was completed but was not successful.

Exchange the failing SPCN node.

9046 QDS Packet Sequence Error

The Packet Sequence number is wrong. The download was stopped.

9047 QDS Block Sequence Error

The Block Sequence number is wrong. The download was stopped.

9048 The SPCN ROS and EEPROM LIC is not compatable.

The LIC levels in the nodes ROS and EEPROM are not compatible.

Exchange the failing items for the failing node.

9080 Undefined Status Code

An SPCN node returned an unknown status code.

Exchange the failing SPCN node.

90F0 A frame was dropped from the SPCN configuration.

A frame was dropped from the SPCN configuration. This is usually caused by a loss of ac power or a problem with the frame-to-frame cable.

90F1 A frame was added to the SPCN configuration.

TWRCARD

TWRCARD AJDG301

TWRCARD BACKPLN

TWRCARD CBLALL

No action required. This reference code is logged for information only.

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9100 Battery capacity test completed.

No action required. This reference code is logged for information only.

9101 VLIC-SPCN Timeout

A Licensed Internal Code timeout occurred. The SPCN failed to respond to a Licensed Internal Code command.

9102 Assign Permanent Address command failure

A node failed to perform an Assign Permanent Address command.

9103 Download Initialize Timeout

An SPCN node failed to enter the download state after an Initialize for Download command.

Exchange the failing SPCN node.

9104 Download Completion Timeout

An SPCN node failed to leave the download state.

Exchange the failing SPCN node.

9105 Load Damaged Timeout

TWRCARD CTLPNL SVCPROC

TWRCARD

1xxx

An SPCN node failed to enter the operational state.

Exchange the failing SPCN node.

9106 An SPCN LID was not found.

No action required. This reference code is logged for information only.

9107 An SPCN microcode download is required.

No action required. This reference code is logged for error analysis only.

9108 A status change occured in one of the SPCN nodes.

No action required. This reference code is logged for information only.

9109 Licensed Internal Code part number is not correct.

The AROS part number field was not updated to the correct level after the system attempted to load new Licensed Internal Code.

9110 Battery Power Unit capacity test failed.

The battery power unit was not able to pass the capacity test.

9111 SPCN is too large for VLIC.

There are more nodes in the network than VLIC can service.

9112 Primary SPCN node is reporting load damaged.

The Licensed Internal Code for the primary SPCN node is damaged. The reload failed because the code could not be found.

9113 Secondary SPCN node is reporting load damaged.

TWRCARD

BATRY

AJDG301

TWRCARD

The Licensed Internal Code for the secondary SPCN node is damaged. The reload failed because the code could not be found.

System Reference Codes 65

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9114 Frame SPCN node is reporting load damaged.

The Licensed Internal Code for a SPCN node is damaged. The reload failed because the code could not be found.

9115 SPCN Command rejected by the Service Processor.

The service processor rejected an SPCN command from the Licensed Internal Code.

No action required. This reference code is logged for information only.

9116 SPCN - Control Panel interface failure.

The SPCN to control panel interface is not working.

9117 SPCN - Control Panel interface is now working.

The SPCN to control panel interface is now working.

No action required. This reference code is logged for information only.

91DD All SPCN Downloads Complete

9212 Frame Address field not valid.

A Licensed Internal Code command had a frame address that is not valid.

TWRCARD

Exchange the failing items for the failing node.

9213 Invalid Address status, secondary node.

The address in the SPCN command does not match the assigned address of the secondary node.

Exchange the failing items for the failing node.

9214 Invalid Address Mode status

Invalid Address Mode occurred during Frame Command processing.

9215 Invalid Frame Command status

Invalid Frame Command occurred during Frame Command processing.

921B System Unit SPCN Port Fault status.

System Unit Port Fault occurred during Command processing.

922B Address Unassigned status

A secondary node has no address assigned during Command processing.

9231 Frame-to-Frame Communications Failure

A frame-to-frame communications failure occurred during STF processing.

9232 Intrarack Communications Failure

An SPCN secondary node to frame communications failure occurred during Command processing.

9233 Intrarack Communications Failure

An SPCN frame to secondary node communications failure occurred during Command processing.

TWRCARD

TWRCARD AJDG301

TWRCARD CBLALL

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference Codes)

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9234 Unsupported Packet Size status

Unsupported Packet Size occurred during STF and Secondary Node Command processing.

9235 SPCN Secondary Node Timeout status

An SPCN Secondary Node Timeout occurred during Command processing.

If the failing secondary node is in a 9337, go to the “Analyzing Problems” section in the 9337 Disk Array Service Information manual.

9236 Frame Timeout status

An SPCN Frame Node Timeout occurred during Network post processing.

9238 Secondary Node Fault

An SPCN Secondary Node Fault occurred during Command processing.

9239 Frame Node Fault

An internal error in the SPCN frame node prevents the running of a Frame command.

923A ASA Failure

The frame address returned by a secondary node does not match the address of the frame.

923B Invalid Packet Length for data sent.

An Invalid Packet Length occurred for data exchanged.

9280 Response Stack Overflow

Too many responses were received during System Frame command processing.

9281 Response Overrun

Response Overrun occurred during System Frame processing.

9282 No Free Entries

No free entries were found during System Frame processing.

9283 ARA Failure

An Assign Frame Address Failure occurred during ARA Preprocessing.

9284 Undefined status

Undefined Status occurred during Frame or STF processing.

9285 BCC Fault

TWRCARD CTLPNL SVCPROC

TWRCARD AJDG301 CBLALL

TWRCARD CBLALL

TWRCARD AJDG301

AJDG301 TWRCARD

CBLALL AJDG301 TWRCARD

TWRCARD AJDG301

TWRCARD

1xxx

A BCC Error was detected during Network post processing.

9286 Length Check Error.

Length Check occurred during SPCN post processing.

9287 Undefined status

Undefined Status occurred during Command processing.

9288 Configuration Error

A configuration error was detected during System Frame processing.

TWRCARD AJDG301

System Reference Codes 67

1xxx

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item

9289 Invalid Packet Length for data sent.

Invalid Packet Length occurred for data exchanged.

C62E SPCN Network Fault

An SPCN frame-to-frame communication failure was detected.

SRNPU or POSORMU.

CB15 EEPROM Failure TWRCARD

Table 2. SPCN failing items for Models 800, 810, and 825