IBM 686536U, IntelliStation Z Pro 6865 User Manual

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IntelliStation Z Pro

User Guide

Professional Workstation (Type 6865)

IntelliStation Z Pro

User Guide

Professional Workstation (Type 6865)

IBM

Note

Before using this information and the product it supports, be sure to read the general information under Appendix B, “Product Warranties and Notices” on page 123.

First Edition (September 1998)

The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES

THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Danger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Laser Compliance Statement ............................... viii

Lithium Battery Notice ................................... ix

Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Chapter 1. IBM IntelliStation Z Pro Overview .................... 1

Features at a Glance ..................................... 2

Euro Sign Support Information .............................. 6

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2. Setting Up Your Computer ......................... 9

Installing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Locating Your Computer .................................. 9

Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Turn on Power ........................................ 12

Finish the Installation .................................... 12

Chapter 3. Arranging Your Workspace ........................ 13

Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Glare and Lighting ..................................... 14

Air Circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Electrical Outlets and Cable Lengths ........................... 14

Chapter 4. Operating Your Computer ......................... 15

Controls and Status Indicators .............................. 16

Starting Your Computer .................................. 16

Shutting Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

System-Management Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Desktop Management Interface (DMI) ........................ 18

Wake on LAN ...................................... 18

Alert on LAN ....................................... 18

RPL or DHCP ....................................... 18

Remote Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using Video Features .................................... 19

Video Device Drivers .................................. 19

Changing Monitor Settings ............................... 20

Using Audio Features .................................... 20

Updating System Programs ................................ 21

Recovering From a POST/BIOS Update Failure .................... 22

 Copyright IBM Corp. 1998 iii

Using a CD-ROM Drive .................................. 23

Handling a CD ...................................... 24

Loading a CD ....................................... 24

Using Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Locking the Cover .................................... 25

Locking the Keyboard .................................. 25

Optional Security U-Bolt ................................ 25

Chapter 5. Using the Configuration/Setup Utility Program ............ 27

Starting and Using the Program ............................. 28

Viewing and Changing Settings ............................ 29

Exiting From the Program ............................... 30

Changing Keyboard Speed ................................. 30

Power-On Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Enhanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Setting the Startup Sequence ............................... 41

Setting Remote Administration .............................. 42

Understanding Power Management ........................... 42

Quick Reference for Network-Related Settings ..................... 46

Configuring an ISA Legacy Adapter ........................... 49

Interrupt and DMA Resources ............................. 50

Chapter 6. Taking Care of Your Computer ...................... 53

Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Cleaning Your Computer ................................. 53

Computer and Keyboard ................................ 53

Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Replacing the Battery .................................... 55

Moving Your Computer .................................. 57

Chapter 7. Installing Options Overview ....................... 59

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Handling Static-Sensitive Devices ............................ 60

Available Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using the Stabilizing Feet ................................. 62

Disconnecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Removing the Cover .................................... 64

Locating Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Internal Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Input/Output Device Connectors ............................. 66

Identifying Parts on the System Board .......................... 67

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Chapter 8. Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Using Diagnostic Tools ................................... 69

Power-On Self-Test (POST) ............................... 69

Types of Error Messages ................................ 71

Solving POST Error Message Problems ....................... 72

POST Message Charts .................................. 75

Error Messages Specific to the Integrated Ethernet Subsystem .......... 92

Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Diskette Drive Problems ................................ 95

Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Keyboard, Mouse, or Pointing Device Problems ................. 100

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Option Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Parallel Port Problems ................................. 103

Serial Port 1 Problems ................................. 103

Serial Port 2 Problems ................................. 103

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Universal Serial Bus Port Problems ......................... 105

IBM Enhanced Diagnostics ................................ 106

Installing Files from Option Diskettes ......................... 108

Chapter 9. Getting Help, Service, and Information ................ 109

Service Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Before You Call for Service ............................... 110

Getting Customer Support and Service ........................ 111

Using Electronic Support Services .......................... 111

Using the World Wide Web ............................. 112

Getting Information by Fax .............................. 113

Getting Help Online .................................. 113

Getting Help by Telephone .............................. 114

Getting Help Around the World .......................... 115

Purchasing Additional Services ............................. 116

Enhanced PC Support Line .............................. 116

900-Number Operating System and Hardware Support Line ......... 116

Network and Server Support Line ......................... 117

Ordering Support Line Services ........................... 117

Warranty and Repair Services ............................ 117

Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Appendix A. Computer Records . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Contents v

Serial Numbers and Keys ................................ 119

Device Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Appendix B. Product Warranties and Notices ................... 123

Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

IBM Statement of Limited Warranty for United States, Puerto Rico, and

Canada (Part 1 - General Terms) .......................... 123

IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey,

United States (Part 1 - General Terms) ...................... 126

Part 2 - Worldwide Country-Unique Terms .................... 128

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Year 2000 Readiness and Instructions ....................... 132

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Electronic Emission Notices ............................. 134

Power Cord Notice ................................... 136

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

vi Z Pro User Guide

Safety Information

Turn everything OFF.

Attach signal cables to receptacles.

First, remove power cord from outlet.

To Disconnect

Turn device ON.

DANGER:

Turn everything OFF.

To Connect

Remove signal cables from receptacles.

Remove all cables from devices.

Attach power cord to outlet.

First, attach all cables to devices.

In the U.K., by law, the power cord must be disconnected after the telephone line cable.

In the U.K., by law, the telephone cable must be connected after the power cord.

Electrical current from power, telephone, and communication cables is hazardous. To avoid shock hazard, connect and disconnect cables as shown below when installing, moving or opening the covers of this product or attached devices. The power cord must be used with a properly grounded outlet.

 Copyright IBM Corp. 1998 vii

Danger

To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

Laser Compliance Statement

Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.

When a CD-ROM drive is installed, note the following.

CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

Removing the covers of the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not

remove the CD-ROM drive covers.

Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following.

DANGER

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

viii Z Pro User Guide

Lithium Battery Notice

CAUTION: Danger of explosion if battery is incorrectly replaced.

When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

 Throw or immerse into water  Heat to more than 100°C (212°F)  Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

ATTENTION Danger d'explosion en cas de remplacement incorrect de la batterie.

Remplacer uniquement par une batterie IBM de type 33F8354 ou d'un type équivalent recommandé par le fabricant. La batterie contient du lithium et peut exploser en cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inappropriée.

Ne pas :

 Lancer ou plonger dans l'eau  Chauffer à plus de 100°C (212°F)  Réparer ou désassembler

Mettre au rebut les batteries usagées conformément aux règlements locaux.

Safety Information ix

Related Information

The following documentation, together with this document, contains information about your computer.

 Understanding Your IntelliStation Z Pro

This online publication (provided on the Ready-to-Configure Utility Program CD that comes with your computer) includes general information about using personal computers and in-depth information about the specific features of your computer. This document is also available as part of the IBM-preinstalled software.

 About Your Software

This publication (provided only with computers that have IBM-preinstalled software) contains information about the preinstalled software package.

 Intergraph PCI graphics adapter README File

This file on the Ready-to-Configure Utility Program CD contains instructions for installing device drivers for the Intergraph adapter installed in some models.

 Matrox AGP Adapter README File

This file on the Ready-to-Configure Utility Program CD contains instructions for installing device drivers for the Matrox AGP Adapter installed in some models.

 IBM Audio Feature README File

This file on the Ready-to-Configure Utility Program CD contains instructions for installing device drivers for the integrated audio controller.

 Ethernet Feature README File

This file on the Ready-to-Configure Utility Program CD contains instructions for installing device drivers for the integrated Ethernet controller.

 Adaptec SCSI Documentation

This documentation, included on the Ready-to-Configure Utility Program CD, contains information about installing SCSI device drivers, configuring the Adaptec SCSI adapter, and instructions for installing and configuring SCSI devices.

x Z Pro User Guide

The following publications contain more information about your computer.

 Hardware Maintenance Manual

This publication contains information for trained service technicians. It can be found on the World Wide Web at:

http://www3.pc.ibm.com/support?page=IBM+IntelliStation

It can also be ordered from IBM. To purchase a copy, refer to Chapter 9, “Getting Help, Service, and Information” on page 109.

 Technical Information Manual

This publication contains information for individuals who want to know more about the technical aspects of their computer. It can be found on the World Wide Web at:

http://www.pc.ibm.com/us/intellistation/

Safety Information xi

xii Z Pro User Guide

Chapter 1. IBM IntelliStation Z Pro Overview

Thank you for selecting an IBM IntelliStation Z Pro. Your computer incorporates many of the latest advances in computer technology and is easy to expand and upgrade as your needs change.

This section provides an overview of the computer features, preinstalled software, and system specifications.

 Copyright IBM Corp. 1998 1

Features at a Glance

The following information covers a variety of models. For a listing of features for your specific model, refer to the System Summary screen in the Ready-to-Configure Utility Program CD. See Chapter 5, “Using the Configuration/Setup Utility Program” on page 27 for more information.

Microprocessor

 Intel Pentium II Xeon microprocessor  Support for dual microprocessors

Memory

 Support for:

– 3.3 V, synchronous, 168-pin, dual in-line (DIMM), registered, 100 MHz

SDRAM with ECC – A maximum of 2048 MB (2 GB) – 128 MB, 256 MB, and 512 MB registered DIMMs – DIMM heights up to 2.5 inches

 Flash memory for system programs

L2 Cache Memory

 Up to 2 MB of L2 cache memory integrated into microprocessor

Removable Media Drives

 Standard: One 3.5-inch, 1.44 MB diskette drive  Maximum: Two diskette drives and one tape backup drive  Options: 5.25-inch, 1.2 MB diskette drive; 3.5-inch, 1.44 MB diskette drive;

internal tape drive

Internal Hard Disk Drives

 Standard: One SCSI hard disk drive  Maximum IDE and EIDE devices: Four total (includes CD-ROM drive)  Maximum SCSI devices: Refer to the SCSI documentation on the

Ready-to-Configure Utility Program CD that comes with your computer.

CD-ROM Drive

 One IDE CD-ROM drive

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Video Subsystem

 One of the following is installed:

– Matrox AGP graphics adapter – Intergraph PCI graphics adapter

Audio Subsystem

 Integrated Crystal 4235 audio subsystem  SoundBlaster applications supported

Ethernet Subsystem

 Integrated Ethernet controller with Wake on LAN  Provides both 10BASE-T and 100BASE-TX connectivity

System Management

 RPL (remote program load) and DHCP (dynamic host configuration protocol)  Wake on LAN, wake up on ring, and wake up on alarm  Alert on LAN (supported on certain models)  Update POST and BIOS over the network  Automatic power-on startup sequence  Desktop Management Interface (DMI) BIOS and DMI software  Store POST hardware test results  Remote reset from LAN  Built-in system-management hardware (temperature sensors, fan-speed monitor,

chassis-intrusion detector, power supply and processor voltage monitor, and power-switch bypass)

Input/Output Features

 25-pin, ECP/EPP parallel port  Two 9-pin, 16550 UART serial ports  Two 4-pin, USB ports

 Mouse port  Keyboard port

 15-pin monitor port (on graphics adapter)  Three audio ports (line in, line out, and microphone)  Ethernet RJ-45 port

Chapter 1. IBM IntelliStation Z Pro Overview 3

Expansion

 Seven drive bays  Seven expansion slots (one dedicated AGP, five dedicated PCI, and one shared

PCI/ISA

 Support for PCI/ISA Plug and Play adapters  Support for dual microprocessors  Support for additional internal and external SCSI devices (the number of

internal devices that can be installed is limited by the number of available drive bays and power and cooling requirements)

Power

 330 W, 115/230 V ac, 50/60 Hz  Automatic ac voltage sensing in power supply  Built-in overload and surge protection  Advanced Power Management  Wake on LAN support

Security

 AssetCare  Asset ID

 Power-on and administrator passwords  Lockable cover  U-bolt

 Startup sequence control

 Startup without diskette drive, keyboard, or mouse

 Unattended start mode

 Diskette and hard disk I/O control

 Serial and parallel port I/O control

4 Z Pro User Guide

IBM Preinstalled Software

Your computer might come with preinstalled software. If so, an operating system, device drivers to support built-in features, and other support programs are included. See About Your Software for a detailed description of the preinstalled software.

IBM ViaVoice Gold

ViaVoice Gold is continuous speech dictation and desktop navigation CD-ROM software that comes with your computer. If you experience problems using ViaVoice Gold when Microsoft Internet Explorer 4.0 is installed, see the READ1ST.TXT file in the appropriate language folder on the ViaVoice Gold CD-ROM.

Operating Systems (Supported)

 Microsoft Windows NT Version 4.0  Microsoft Windows 95  Microsoft Windows 98

Operating Systems (Tested for Compatibility)

 IBM DOS Version 7.0  MS DOS Versions 6.2, 7.0  Novell NetWare Versions 3.12, 4.11  SCO OpenServer 5.0.4

 Solaris V2.6

 DEC PathWorks V5

 DEC Net

The operating systems listed here are being tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by IBM as compatible with your computer following the publication of this booklet. Corrections and additions to the list are available in IBM's online compatibility report, which can be found on the World Wide Web. For World Wide Web pages, see Chapter 9, “Getting Help, Service, and Information” on page 109.

Chapter 1. IBM IntelliStation Z Pro Overview

Euro Sign Support Information

The Euro Sign is the name given to the proposed currency symbol of the European Union. According to the European Commission, the Euro will exist as a currency beginning 1 January 1999, but will only gradually move into general use with the introduction of coins and notes in 2002.

IBM and various other personal computer industry companies plan to support the Euro Sign on products released in 1999. For support information on products released prior to that date, see the appropriate Web site for your product.

For your computer to support the Euro Sign, a proper combination of both hardware (computer, keyboard, and printer) and software (operating systems, application programs, and device drivers) is required.

There are many Web sites that provide Euro Sign information and support (some are listed below). First, determine the computer hardware and software you are using. Then, visit the Web sites that apply to your system for the latest Euro Sign information and support. In many cases, updates are available for Euro Sign support. These updates can be downloaded and installed on your computer.

 http://www.adobe.com  http://www.ibm.com  http://www.microsoft.com/europe/euro

(The “euro product update” is available for Windows 95 and Window NT)

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System Specifications

Size

 Depth: 460 mm (18.1 in.)  Width: 200 mm (7.9 in.)  Height: 492 mm (19.4 in.)

Weight

 Maximum configuration (as shipped): 20.5 kg (45 lb)

Environment

 Air temperature:

– System on: 10° to 32°C (50° to 95°F) at altitude 0–2134 m (7000 ft) – System off: −40° to 70°C (−40° to 158°F

 Humidity:

– System on: 8% to 80% – System off: 8% to 80%

Heat Output

 Approximate heat output in British thermal units (Btu) per hour:

– Maximum configuration (as shipped): 361 Btu/hour (106 watts) – Maximum configuration (theoretical)2: 1564 Btu/hour (460 watts)

Electrical Input

 Sine-wave input (50/60 Hz) is required

 Input voltage/current:

– Low range:

- Minimum: 100 V ac

- Maximum: 127 V ac

- Current rating: 5.0 amps

– High range:

- Minimum: 200 V ac

- Maximum: 240 V ac

- Current rating: 3.0 amps

– Input kilovolt-amperes (kVA) (approximately):

- Maximum (configuration as shipped): 0.75 kVA

Under typical maximum configurations, the heat output will be substantially below the theoretical maximum.

Chapter 1. IBM IntelliStation Z Pro Overview

Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

Acoustical Noise-Emission Values

 Average sound-pressure levels:

– At operator position:

- 40 dBA idle

- 44 dBA operating

– At bystander position–1 meter (3.3 ft):

- 37 dBA idle

- 40 dBA operating

 Declared (upper limit) sound power levels:

– 5.2 bels idle – 5.5 bels operating

These levels were measured in controlled acoustical environments according to procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779, and are reported in accordance with ISO 9296.

Actual sound-pressure levels in your location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound power levels indicate an upper limit, below which a large number of computers will operate.

8 Z Pro User Guide

Chapter 2. Setting Up Your Computer

This section provides information for connecting cables to your computer and turning on the power.

Before You Begin

Read the “Electrical Safety” on page 59 before setting up your computer.

CAUTION: Weight exceeds 40 lbs. (18.1 kg.)

You will need the following:  Computer

 Computer power cord  Keyboard  Mouse

 Monitor (sold separately with signal cable and power cord)

If you are missing an item, contact your place of purchase.

Installing Options

Set up and start your computer before installing any internal options (such as memory or an adapter). Refer to Chapter 7, “Installing Options Overview” on page 59 for option installation instructions.

Important: Be sure that you set up any additional devices according to the manufacturer's instructions before you attach their cables to the connectors on the computer.

Locating Your Computer

Make sure you have an adequate number of properly grounded electrical outlets for the computer, monitor, and any other devices. Select a location for the computer where it will remain dry. Leave about 50 mm (2 in.) of space around the computer for proper air circulation.

For information about arranging your computer for comfort and ease-of-use, refer to Chapter 3, “Arranging Your Workspace” on page 13.

 Copyright IBM Corp. 1998 9

Connecting Cables

For additional computer stability, turn the four feet a quarter turn away from the computer.

Keyboard .1/

Printer .2/

Monitor .3/

SCSI .4/

Audio .5/

Ethernet .6/

Serial Device/Modem .7/

USB .8/

Mouse .9/

Power cord .1ð/

10 Z Pro User Guide

Important Information

 For operation of the system within FCC CLass A limits, Class 5 Ethernet

cabling must be used.

 If there is a label covering the power connector, remove it. Connect the

power cords to the computer, monitor, and other devices first, then plug the cords into properly grounded electrical outlets.

 When the power cord is first plugged in, the computer powers on for a few

seconds, then powers off. This is normal operation.

 In some circumstances, the computer might not power off immediately when

the power switch is pressed. In this case, hold the power switch down until the power turns off.

Chapter 2. Setting Up Your Computer 11

Turn on Power

Turn on the monitor and other external devices first, and then turn on the computer. You see a logo screen while the computer performs a short self-test. Upon successful completion the logo screen disappears, the BIOS is loaded, and the software is loaded (in models with preinstalled software).

Note: If you suspect a problem, see Chapter 8, “Solving Problems” on page 69.

Finish the Installation

Your computer has identification numbers (serial and model/type) that you might need if you ever have your computer serviced. To locate these numbers, and record this information, see Appendix A, “Computer Records” on page 119.

See “Related Information” on page x for sources of other information about your computer.

For information about IBM-installed software, see About Your Software in your applications package. Additional programs and device drivers are on the Ready-to-Configure Utility Program CD and in some cases on other CDs and diskettes. If you are installing you own operating system, make sure you install the device drivers after you install your operating system. Installation instructions are provided with the media or README files on the diskettes or CDs.

12 Z Pro User Guide

Chapter 3. Arranging Your Workspace

To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets also can affect the way you arrange your workspace.

Comfort

Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best.

Sitting in the same position for a long time causes fatigue. A good chair can make a big difference. The backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs. Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest.

When using the keyboard, keep your forearms parallel to the floor and your wrists in a neutral, comfortable position. Try to keep a light touch on the keyboard and your hands and fingers relaxed. You can change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet.

Viewing Distance

Lower Back Support

Seat Height

Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and position it so you can view it without having to twist your body.

 Copyright IBM Corp. 1998 13

Glare and Lighting

Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Place the monitor at right angles to windows and other light sources, when possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the Brightness and Contrast controls on the monitor as the room lighting changes throughout the day.

Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after you have exhausted other methods of reducing glare.

Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner.

Air Circulation

Your computer and monitor produce heat. The computer has a fan that pulls in fresh air and forces out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage. Place the computer and monitor so that nothing blocks the air vents; usually, 51 mm (2 in.) of air space is sufficient. Also, make sure the vented air is not blowing on someone else.

Electrical Outlets and Cable Lengths

The location of electrical outlets and the length of power cords and cables that connect to the monitor, printer, and other devices might determine the final placement of your computer.

When arranging your workspace:

 Avoid the use of extension cords. When possible, plug the computer power

cord directly into an electrical outlet.

 Keep power cords and cables neatly routed away from walkways and other

areas where they might get kicked accidentally.

For more information about power cords, see “Power Cord Notice” on page 136.

14 Z Pro User Guide

Chapter 4. Operating Your Computer

This chapter provides information to help you in the day-to-day use of your computer.

Important Information

 The power line and power control behavior of the IntelliStation Z Pro is

different from some earlier computer models. Please observe the following:

– When the power cord is first plugged in, the computer might appear to

power on for a few seconds, then power off. This is a normal sequence to enable the computer to self initialize.

– The power switch will normally operate with a single touch. However,

in some circumstances the computer might not immediately power off. In this case, hold the power switch down for approximately 5 seconds. The computer will then turn off.

 Always shut down your operating system before turning off the computer.

Refer to your operating system documentation for the proper procedure to shut down your operating system.

 Proper cooling is required for the reliable performance of internal

components. Do not operate your computer with the cover off.

 Copyright IBM Corp. 1998 15

Controls and Status Indicators

Socket7

Hard-Disk Drive Light

Diskette Drive Light

Diskette Eject Button

Client (Workstation) LAN Light

Power Switch Power-On Light

Starting Your Computer

What you see and hear when you start up your computer depends upon the settings in the Start Options menu of the Configuration/Setup Utility Program. The default settings are Power On Status [Disabled] and Power On Self Test [Quick].

Note: There are other selections that also might change what is displayed. The following briefly describes what you see in the default mode when you turn on

your computer:

1. The IBM logo appears.

2. The amount of system memory and extended memory appears in top-left corner of screen.

3. The Press F1 for Configuration/Setup prompt appears.

4. The keyboard is locked.

5. The SCSI BIOS installs (on models with a SCSI device).

6. The keyboard is unlocked.

7. If any errors were detected during POST, they are displayed.

8. If you have set a power-on password, a prompt appears on the screen. If you have set both power-on and administrator passwords, you can type either password at the password prompt. When you type your password at the

16 Z Pro User Guide

prompt and press Enter, the first screen of your operating system or application program appears.

For more information, see “Power-On Self-Test (POST)” on page 69.

If Power On Status is [Enabled], and power-on self-test (POST) finishes without detecting a problem, you hear one beep. If POST detects a problem when you start your computer, you hear multiple beeps or no beep. In most cases, an error code appears in the top-left corner of the screen, and in some cases a description of the error is displayed beside the code. (Note that the screen will sometimes display multiple error codes and descriptions.) Write down all error code numbers and descriptions.

If Power On Self Test is [Enhanced], numbers showing the amount of memory being tested appear in the top-left corner of the screen until the total amount of memory in the system is reached. Prompts for running a fast POST or accessing the Configuration/Setup Utility Program appear in the lower-left corner of the screen.

Shutting Down

When you are ready to turn off your computer, follow the shutdown procedure for your operating system to prevent the loss of unsaved data or damage to your software programs. See your operating system documentation for instructions.

Chapter 4. Operating Your Computer 17

System-Management Features

This section describes features that make it possible for a network administrator or file server to remotely manage and control your computer. For more information about system management, refer to Understanding Your IntelliStation Z Pro (provided on the Ready-to-Configure Utility Program CD that comes with your computer).

Desktop Management Interface (DMI)

DMI is a method for gathering information about the hardware and software in your computer. In a network environment, it enables network administrators to remotely monitor and control your computer. For more information about DMI, refer to Understanding Your IntelliStation Z Pro (provided on the Ready-to-Configure Utility Program CD that comes with your computer).

Wake on LAN

The Wake on LAN feature can be used by network administrators to turn on your computer from a remote location. When Wake on LAN is used in conjunction with network-management software, such as Netfinity (provided on the Ready-to-Configure Utility Program CD that comes with your computer), many types of functions, such as data transfers, software updates, and POST/BIOS updates to your computer can be initiated remotely.

Note: If the computer power cord is plugged into a surge protector, make sure that

when you turn off power you use the computer power switch and not the surge protector switch. Otherwise, the Wake on LAN feature will not work.

Alert on LAN

Alert on LAN is a new hardware and software technology. It immediately alerts network administrators when the computer has a problem, even if the power is off or there is no operating system running. For system management, Alert on LAN helps the network administrator to react quickly and effectively when problems occur, rather than waiting for input from the end user. For more information about Alert on LAN, go to the World Wide Web at:

http://www.pc.ibm.com/us/desktop/alertonlan/index.html

RPL or DHCP

RPL (remote program load) and DHCP (dynamic host configuration protocol) enable a network administrator to control your computer. If you use RPL in conjunction with software such as LANClient Control Manager, you can use a

18 Z Pro User Guide

feature called Hybrid RPL, which installs hybrid images (or files) on the hard disk. Then, each time the computer starts from the network, LANClient Control Manager recognizes your computer as a Hybrid RPL client and a bootstrap program is downloaded to your computer hard disk. This bootstrap program is small which helps prevent network congestion. An advantage to Hybrid RPL is that the network traffic associated with a standard RPL is avoided.

Remote Administration

This feature makes it possible for the POST and BIOS in your computer to be updated remotely by a network administrator. Network-management software, such as LANClient Control Manager, is required in order to take advantage of this feature. Refer to “Setting Remote Administration” on page 42 for configuration information.

Using Video Features

Your computer has an SVGA (super video graphics array) controller located on the preinstalled graphics adapter. SVGA is a video standard for displaying text and graphic images on a monitor screen. Like other video standards, SVGA supports a variety of video modes. Video modes are different combinations of resolution, refresh rate, and color defined by a video standard for displaying text or graphics. For more information on video modes, refer to Understanding Your IntelliStation Z Pro (provided on the Ready-to-Configure Utility Program CD that comes with your computer).

Video Device Drivers

To take full advantage of the graphics adapter in your computer, some operating systems and application programs require custom software, known as video device drivers. These device drivers provide support for greater speed, higher resolution, more available colors, and flicker-free images.

Device drivers for the graphics adapters as well as a README file with instructions for installing the device drivers, are provided on the Ready-to-Configure Utility Program CD that comes with your computer. If your computer has IBM-preinstalled software, video device drivers have already been installed on the hard disk. However, the device driver installation instructions will be helpful if you ever need to reinstall the device drivers; if you want to change video resolution, color depth, or monitor settings; or if you need information on obtaining and installing updated device drivers.

Chapter 4. Operating Your Computer 19

More information is available on the World Wide Web. See Chapter 9, “Getting Help, Service, and Information” on page 109.

Changing Monitor Settings

To get the best possible image on your screen and to reduce flicker, you might need to reset the resolution and refresh rate of your monitor. You can view and change monitor settings through your operating system, using the instructions provided in the README files on Ready-to-Configure Utility Program CD that comes with your computer. Refer to your operating system documentation for further information on monitor settings.

Attention

Before you change any monitor settings, be sure to review the information that comes with your monitor. Using a resolution or refresh rate that is not supported by your monitor might cause the screen to become unreadable and could damage the monitor. The information that comes with your monitor usually includes the resolutions and refresh rates that the monitor supports. If you need additional information, contact the manufacturer of the monitor.

To minimize screen flicker and jitter, set your monitor for the highest noninterlaced refresh rate that the monitor supports. If your monitor complies with the VESA Display Data Channel (DDC) standard, it is probably already set to the highest refresh rate that the monitor and video controller can support. If you are not sure if your monitor is DDC-compliant, refer to the documentation provided with the monitor.

Using Audio Features

Your computer has an integrated Crystal 4235 audio controller that supports SoundBlaster applications and is compatible with the Microsoft Windows Sound System. Your computer also has three audio ports. These ports provide you with the ability to play back and capture sound and music, and enable you to enjoy sound with multimedia applications.

The audio ports in your computer are 3.5 mm (1/8") mini-jacks. A description of the ports follows. (For the location of the ports, refer to “Input/Output Device Connectors” on page 66.)

 Audio Line Out: This jack is used to send audio signals from the computer to

external devices, such as stereo-powered speakers with built-in amplifiers, headphones, multimedia keyboards, or the Audio Line-In jack on a stereo

20 Z Pro User Guide

system. In order to hear audio, you must connect one of these external devices to the Audio Line-Out port on your computer.

Note: The internal speaker in your computer is disabled when an external

speaker is connected to the Line-Out port on your computer. There is no playback capability through the internal speaker.

 Audio Line In: This port is used to send audio signals from an external device

(such as a CD player or stereo) to your computer so that the signals can be recorded on the hard disk. (However, you must go into the mixer provided in your operating system and reduce the input level accordingly.)

 Microphone: This port is used to connect a microphone to your computer when

you want to record voice or other sounds on the hard disk. This port can also be used by speech recognition software.

Note: If you experience interference or speaker feedback while recording, try

reducing the microphone recording volume (gain).

Procedures for recording and playing back sound vary by operating system. Refer to your operating system documentation for information and instructions.

Updating System Programs

System programs are the basic layer of software built into your computer. They include the power-on self-test (POST), the basic input/output system (BIOS) code, and the Configuration/Setup Utility Program. POST is a set of tests and procedures that is performed each time you turn on your computer. BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can understand. The Configuration/Setup Utility Program enables you to view and change the configuration and setup of your computer.

Your computer system board has a module called electrically erasable programmable read-only memory (EEPROM, also referred to as flash memory). You can easily update POST information, the BIOS code, and the Configuration/Setup Utility Program by starting your computer using a flash update diskette or by using the Remote Administration feature, if enabled.

As part of the continuing work to improve quality, IBM might make changes and enhancements to the system programs. When updates are released, they are available as downloadable files on the World Wide Web or through the PC Company Bulletin Board Service (see Chapter 9, “Getting Help, Service, and Information” on page 109). Instructions for using the system programs updates are available in a README file included in the download files.

Chapter 4. Operating Your Computer 21

Recovering From a POST/BIOS Update Failure

If power to your computer is interrupted while POST/BIOS is being updated (flash update), your computer might not restart (reboot) correctly. If this happens, perform the following procedure to recover.

1. Turn off the computer and any attached devices, such as printers, monitors, and external drives.

2. Unplug all power cords from electrical outlets.

3. Remove the cover. See “Removing the Cover” on page 64.

4. Locate the ROM Recover Jumper on the system board. See the system board label inside your computer for the location of the jumper.

5. Remove any adapters that impede access to the jumper.

6. Move the jumper from its normal position (pins 1 and 2) to pins 2 and 3.

7. Replace any adapters that were removed.

CAUTION: Do not touch internal components of the computer while the power is on.

8. Connect the power cords for the computer and monitor to electrical outlets.

9. Insert the POST/BIOS update (flash) diskette into drive A.

10. Turn on the computer and the monitor.

11. After the update session completes, turn off the computer and monitor.

12. Unplug the power cords from electrical outlets.

13. Remove the diskette from drive A.

14. Remove any adapters that impede access to the jumper.

15. Move the jumper from pins 2 and 3 back to its normal position (pins 1 and 2).

16. Replace any adapters that were removed.

17. Install the cover and reconnect any cables that were disconnected.

18. Turn on the computer to restart the operating system.

22 Z Pro User Guide

Using a CD-ROM Drive

Your computer has a preinstalled CD-ROM drive. CD-ROM drives can play back or read from a CD, but cannot write information to it. CD-ROM drives use industry-standard, 12 cm (4.75-inch) CDs.

Follow these guidelines when using a CD-ROM drive:

 Do not place the drive where there is:

– High temperature – High humidity – Excessive dust

– Excessive vibration or sudden shock – An inclined surface

– Direct sunlight

 Do not insert any object other than a CD into the drive.  Before moving the computer, remove the CD from the drive.

The following is an illustration of the front bezel of the CD-ROM drive.

Socket7

Eject/Load Button

Tray

Indicator Light

Emergency-Eject Hole

Chapter 4. Operating Your Computer 23

Handling a CD

When handling a CD, follow these guidelines:

 Hold the disk by its edges. Do not touch the surface.  To remove dust or fingerprints, wipe the disk with a clean, soft cloth from the

center to the outside. Wiping the disk in a circular direction might cause loss of data.

 Do not write or stick paper on the disk.  Do not scratch or mark the disk.  Do not place or store the disk in direct sunlight.  Do not use benzene, thinners, or other cleaners to clean the disk.  Do not drop or bend the disk.

Loading a CD

To load a CD into a CD-ROM drive:

1. Press the Eject/Load button. The tray slides out of the drive. (Do not manually force the tray open.)

2. Place the CD in the tray with the label facing up.

3. Close the tray by pressing the Eject/Load button, or by gently pushing the tray forward. When the tray is closed, the indicator light on the front of the drive will activate to indicate that the drive is in use.

4. To eject the CD, press the Eject/Load button. When the tray slides out, carefully remove the CD.

5. Close the tray by pressing the Eject/Load button, or by gently pushing the tray forward.

Note: If the tray does not slide out of the drive when you press the Eject/Load

button, insert the pointed end of a large paper clip into the emergency-eject hole located above and to the left of the CD-ROM indicator light.

If you have installed a CD-ROM drive yourself and need additional information, refer to the documentation that comes with the drive.

24 Z Pro User Guide

Using Locks

To deter unauthorized use of your computer, you can lock the cover and keyboard.

Locking the Cover

You can use the cover lock and keys to secure the outside cover.

Two identical keys are provided with your computer. Locksmiths are not authorized to duplicate these keys. You must order replacement keys from the key manufacturer. The key serial number and the address of the manufacturer are on a tag attached to the keys. Record this information in the space provided in Appendix A, “Computer Records” on page 119. Store the tag in a safe place.

Locking the Keyboard

You can disable the keyboard so that others are unable to use it. If a power-on password is set, the keyboard is locked when you turn on the computer. You must type the correct password before the keyboard will unlock. You can enable the power-on password feature with the Configuration/Setup Utility Program. See Chapter 5, “Using the Configuration/Setup Utility Program” on page 27.

Some operating systems have a keyboard and mouse lock-up feature. Check the documentation that comes with your operating system for more information.

Optional Security U-Bolt

With the optional U-bolt and a steel cable, you can secure your computer to a desk, table, or other fixture. This helps to protect against theft.

Chapter 4. Operating Your Computer 25

26 Z Pro User Guide

Chapter 5. Using the Configuration/Setup Utility Program

The Configuration/Setup Utility Program is stored in the EEPROM (electrically erasable programmable read-only memory) of your computer. You can use the Configuration/Setup Utility Program to view and change the configuration and setup of your computer, regardless of which operating system you are using. However, the settings you select in your operating system might override any similar settings in the Configuration/Setup Utility Program.

This section contains the following:

 “Starting and Using the Program” on page 28, which contains information

about starting, using, and exiting from the Configuration/Setup Utility Program.

 Information about passwords, enhanced security, startup sequence, remote

administration, and power management.

 “Quick Reference for Network-Related Settings” on page 46, which contains

concise step-by-step instructions for enabling network-related settings for your computer.

 Copyright IBM Corp. 1998 27

Starting and Using the Program

To start the Configuration/Setup Utility Program:

1. Turn on your computer. If your computer is already on when you start this procedure, you must shut down the operating system, turn off the computer, wait a few seconds until all in-use lights go off, and restart the computer. (Do not use Ctrl+Alt+Del to restart the computer.)

2. When the Configuration/Setup Utility Program prompt appears in the lower-left corner of the screen during startup, press F1. (This prompt appears on the screen for only a few seconds. You must press F1 quickly.)

3. If you have not set an administrator password, the Configuration/Setup Utility Program menu appears on the screen. If you have set an administrator password, the Configuration/Setup Utility Program menu will not appear until you type your administrator password and press Enter. See “Power-On Password” on page 30 and “Administrator Password” on page 34 for more information.

The menu you see on your computer might look slightly different from the menu shown here, but it will operate the same way.

Configuration/Setup Utility

Select Option:

 System Summary  Product Data  Devices and I/O Ports  Start Options  Date and Time  System Security  Advanced Setup  ISA Legacy Resources  Power Management

Save Settings Restore Settings

Load Default Settings

Exit Setup

28 Z Pro User Guide

Viewing and Changing Settings

The Configuration/Setup Utility Program menu lists items that identify system configuration topics. If a bullet () appears beside a menu item, then an additional menu is available. If a right arrowhead (5) appears beside a menu item, then a change to that item has been made or the Configuration/Setup Utility Program detected an error and attempted to correct it. Also, an additional menu might follow a menu item with a  beside it. If an asterisk (*) appears next to a menu item, it indicates a system resource conflict. Resolve this conflict before exiting from the Configuration/Setup Utility Program so that your computer will function properly. For information and instructions on resolving system resource conflicts, refer to the documentation that comes with the hardware you want to install and see “Configuring an ISA Legacy Adapter” on page 49.

When working with the Configuration/Setup Utility Program menu, you must use the keyboard. Refer to the following table for the keys used to accomplish various tasks.

Note: Active keys are displayed at the bottom of each screen; not all of the above

keys are active with every menu.

Keys Function

↑ ↓ Use these arrow keys to move between menu items until the item you

want is highlighted.

← → Use these arrow keys to display and toggle between choices for a menu

item. Enter Press this key to select a highlighted menu item. Esc Press this key to exit from a menu after viewing or making changes to

the settings in the menu.

+ Use this key in some menus to increase the numerical value of a setting.

− Use this key (the minus or hyphen key) in some menus to decrease the

numerical value of a setting. 0–9 Use these number keys in some menus to change the numerical value of

a setting. F1 Press this key for help on a selected menu item. F9 Press this key if you changed and saved the setting of a selected menu

item and you want to restore the setting that was active before you

made the change. F10 Press this key to return the setting of a selected menu item to a default

value.

Chapter 5. Configuration/Setup Utility Program 29

In the Configuration/Setup Utility Program menus, the configuration information you can change is enclosed in brackets like these [ ]. You cannot change information that is not surrounded by brackets.

Important Information about Saving Configuration Settings

In most cases, when you add or remove hardware from your computer or erase passwords, the BIOS (basic input/output system) detects the changes and then updates the configuration automatically. However, you must save these changes before the new configuration takes effect. To save the configuration, select Save

Settings from the Configuration/Setup Utility Program menu.

Exiting From the Program

When you finish viewing or changing settings in the Configuration/Setup Utility Program, follow these steps to exit from the program:

1. Press Esc to return to the Configuration/Setup Utility Program menu. (Depending on where you are in the program, you might have to press Esc several times to get back to the Configuration/Setup Utility Program menu.)

2. Before you exit from the Configuration/Setup Utility Program menu, select Save Settings if you want to save all settings as they currently appear. If you do not complete this step, your settings will not be saved.

3. From the Configuration/Setup Utility Program menu, press Esc, and follow the instructions on the screen.

Changing Keyboard Speed

You can change the speed at which the keyboard responds when you hold down a key. This setting can be found under Start Options in the Configuration/Setup Utility Program. The normal typematic rate is 10 (normal) characters per second, but can be increased to 30 characters per second (fast).

Power-On Password

The power-on password feature deters unauthorized persons from gaining access to the information stored in your computer. You do not need to set a power-on password, but doing so allows you to control who can use your computer. When a power-on password is set, you must type the password at a prompt that appears as the computer starts.

30 Z Pro User Guide

When you set the power-on password, you can choose one of three password prompt modes:

On In password prompt On mode, you are prompted for the power-on

password when you turn on the computer. Until the correct password is entered, the computers operating system will not start, and the keyboard will remain locked. If you have a mouse connected to the mouse port, it also will remain locked. If you have a mouse connected to a serial port, it will be activated when the computer is started, regardless of whether a password is set.

Note: If Remote Administration is enabled, you cannot select On.In

this case, select Dual. If you set this mode to On, when Remote

Administration is enabled, it will automatically be reset to Dual.

Off In password prompt off mode (sometimes referred to as unattended start

mode), you are not prompted to enter your power-on password when you turn on the computer. The computer will start the operating system. However, if you have a mouse connected to the mouse port, refer to the following:

Chapter 5. Configuration/Setup Utility Program 31

Important Information for Mouse Users

This information applies only to those who have a mouse connected to the mouse port; a serial mouse is not affected by the password prompt off mode.

The password prompt off mode prevents the computer from detecting that a mouse is attached. In this mode, the mouse device driver will not be loaded automatically through the CONFIG.SYS or AUTOEXEC.BAT files; an error message displays that informs you that the mouse port is disabled. To enable the operating system to load without displaying the error message, read the information below that applies to your operating system.

If you are using Windows NT, Windows 95 or Windows 98, do the following:

 When the computer is started and the mouse-port-disabled error

message appears, type either your power-on or administrator password to enable the keyboard. Then use the keyboard to put a check mark in the Do not display this message in the future check box.

Once the operating system starts in password prompt off mode, the keyboard will remain locked. If you have a mouse connected to the mouse port, it also will remain locked.

Although you are not prompted to type a password in this mode, you can type either your power-on or administrator password anytime after POST has completed, even after the operating system has loaded. If you type a password, the keyboard will unlock, but the mouse connected to the mouse port will remain disabled.

Password prompt off mode is useful for network servers and other computers that operate unattended. If a power failure occurs, the computer will automatically restart and resume operating when power is restored, without operator intervention.

Dual In the password prompt Dual mode, the startup behavior of the

computer depends on whether the computer is started from the computer power switch or by an unattended method, such as a modem or timer.

If you start the computer by using the power switch, the computer operates the same as it does in password prompt On mode. Refer to page 31 for further information.

32 Z Pro User Guide

If the computer is started by an unattended method, such as remotely over a LAN, the computer operates the same as it does in password prompt off mode. Refer to page 31 for further information.

If both a power-on and administrator password are set, you can type either password at the password prompt. However, if you want to change any settings in the Configuration/Setup Utility Program, you must type your administrator password at the password prompt.. If you type your power-on password at this prompt, you will be able to view limited information in the Configuration/Setup Utility Program, but you will not be able to change any settings.

The password does not appear on the screen as you type it. If you type the wrong password, you receive a screen message telling you so. If you type the wrong password three times, you must turn the computer off and start again. When you type the correct password, the keyboard and mouse will unlock, and the computer will begin normal operation.

Setting and Changing a Power-On Password: Use the Configuration/Setup

Utility Program to set or change a power-on password. You can use any combination of up to seven characters (A - Z, a - z, and 0 - 9) for this password.

Attention

Keep a record of your power-on password in a secure place. When a power-on password has been set, you cannot activate the operating system without first using the password. If you lose or forget your password, you cannot change or delete it without removing the computer cover and moving a jumper on the system board. Refer to “Lost or Forgotten Administrator Password” on page 36 for further information.

To set, change, or delete a power-on password:

1. Start the Configuration/Setup Utility Program (see “Starting and Using the Program” on page 28).

2. Select System Security from the Configuration/Setup Utility Program menu.

3. Select Power-On Password.

4. To delete a power-on password, select Delete Power-On Password and go to step 9 on page 34.

5. Type your new password and press Down Arrow (↓).

6. Type your new password again.

Chapter 5. Configuration/Setup Utility Program 33

7. At Password Prompt, select Off, On, or Dual. Press Left Arrow (←) or Right

Arrow (→) to toggle between selections. Note: If Remote Administration is enabled, you cannot select On. In this case,

select Dual. If you set this mode to On, when Remote Administration is enabled, it will automatically be reset to Dual.

8. Select Change Power-On Password, and follow the instructions on the screen.

9. Press Esc twice to return to the Configuration/Setup Utility Program menu.

10. Before you exit from the program, select Save Settings from the

Configuration/Setup Utility Program menu.

11. To exit from the Configuration/Setup Utility Program, press Esc and follow the

instructions on the screen.

Administrator Password

Important

When enhanced security is enabled, it is vital that you keep a record of your administrator password in a secure place. If you forget or lose the administrator password, the system board in your computer must be replaced in order to recover. For more information on Enhanced Security, see “Enhanced Security” on page 38.

Setting an administrator password deters unauthorized persons from changing configuration settings using the Configuration/Setup Utility Program. If you are responsible for maintaining the settings of several computers, you might want to set an administrator password.

After you set an administrator password, a password prompt appears each time you try to access the Configuration/Setup Utility Program. If you type the wrong password, you receive a message telling you so. If you type the wrong password three times in succession, you must turn the computer off and start again.

If both a power-on and administrator password are set, you can type either of the passwords. However, in order to change any settings, you must use your administrator password. The power-on password will only allow you to view limited information.

34 Z Pro User Guide

Important Information

The AssetCare and Asset ID settings in the Configuration/Setup Utility Program are enabled when your computer is shipped. If you set an administrator password with the AssetCare and Asset ID settings enabled, the following occurs:

 The chassis-intrusion feature of your computer is enabled and each time you

remove the computer cover and subsequently power on the computer, the power-on self-test (POST) notifies you that the cover has been removed. The message displayed is POST message 176. To bypass the message, you must enter your administrator password.

 Each time an asset security violation is detected by either the AssetCare or

Asset ID features, a POST message notifies you the next time you turn on the computer. The message displayed is POST message 177. To bypass the message, you must enter your administrator password.

Setting or Changing an Administrator Password: Use the

Configuration/Setup Utility Program to set or change an administrator password. You can use any combination of up to seven characters (A - Z, a - z, and 0 - 9) for the password.

Attention

Keep a record of your administrator password in a secure place. If you lose or forget the administrator password, you will not be able to access the Configuration/Setup Utility program. You must complete one of the following steps to regain access to the Configuration/Setup Utility program:

1. If enhanced security is disabled (default setting), you must remove the computer cover and move a jumper on the system board. (Refer to “Lost or Forgotten Administrator Password” on page 36 for further information.)

2. If enhanced security is enabled, you must have the system board in your computer replaced.

To set, change, or delete an administrator password:

1. Start the Configuration/Setup Utility Program (see “Starting and Using the Program” on page 28).

2. Select System Security from the Configuration/Setup Utility Program menu.

3. Select Administrator Password.

Chapter 5. Configuration/Setup Utility Program 35

4. To delete an administrator password, select Delete Administrator Password and

go to step 9 on page 36.

5. Type your password and press Down Arrow (↓).

6. Type your password again.

7. At Power-On Password Changeable by User, select Yes or No. Press Left Arrow (←) or Right Arrow (→) to toggle between selections. (If you select Yes and an administrator password is set, the power-on password can be changed without having to enter the administrator password. If you select No and an administrator password is set, the power-on password cannot be changed unless the administrator password is entered.)

8. Select Change Administrator Password and follow the instructions on the screen.

9. Press Esc until you return to the Configuration/Setup Utility Program menu.

10. Before you exit from the program, select Save Settings from the

Configuration/Setup Utility Program menu.

11. To exit from the Configuration/Setup Utility Program, press Esc and follow the

instructions on the screen.

Lost or Forgotten Administrator Password: This section applies to lost or

forgotten administrator passwords that are not protected by enhanced security. For information on lost or forgotten passwords that are protected by enhanced security, refer to “Erasing a Lost or Forgotten Administrator Password Protected by Enhanced Security” on page 41.

To Erase a Lost or Forgotten Password:

Important

If possible, record the configuration information of your computer before moving the CMOS jumper.

1. Turn off the computer and all attached devices.

2. Unplug the power cord.

3. Remove the cover. See “Removing the Cover” on page 64.

4. Remove the metal cover and the air baffle.

36 Z Pro User Guide

5. Refer to the system board label inside the computer to locate the CMOS Clear Jumper. See the jumper pin settings also on this label.

6. Move the jumper from its normal position (pins 1 and 2) to pins 2 and 3. It might be helpful to use needlenose pliers to move the jumper, but be careful not to damage any system board components or crush the jumper.

CAUTION: Do not touch any components while power is on.

7. Plug in the power cord.

8. Turn on the computer for approximately 10 seconds.

9. Turn off the computer. CMOS memory is now cleared.

10. Unplug the power cord.

Note: You might not be able to power off with a single touch of the power

switch until POST is nearly complete. Press and hold the power switch for 5 seconds or unplug the power cord to power off your computer.

Chapter 5. Configuration/Setup Utility Program 37

11. Move the jumper back to its normal position (pins 1 and 2).

12. Replace the air baffle and the metal cover.

13. Replace the computer cover.

14. Plug in the power cord.

After clearing CMOS memory, you must reconfigure the computer. After reassembling the computer, use the Configuration/Setup Utility Program to reset the date and time, reset any passwords, and reconfigure the computer.

Enhanced Security

By default, your administrator password is stored in CMOS memory. CMOS memory is battery-powered memory that stores your configuration, setup, and security settings. The information stored in CMOS remains there for the life of the battery, as long as the battery is not removed.

Your computer has an enhanced security feature that provides extra protection for your administrator password, as well as your startup (boot) sequence settings. With enhanced security, your administrator password and boot sequence are stored in a highly-protected, nonvolatile, security EEPROM module that is separate from CMOS memory and the EEPROM module that stores system programs. When your administrator password and boot sequence are locked in the security EEPROM, they remain intact even if the battery in your computer expires or is removed by someone.

Enhanced security can be enabled or disabled only when you update system programs. The procedure for enabling enhanced security is explained under “Enabling and Disabling Enhanced Security” on page 39.

If enhanced security is enabled and you have not set an administrator password, your computer will operate as if enhanced security were disabled. If enhanced security is enabled and you have an administrator password set, you computer will operate as follows:

 The contents of the security EEPROM (your administrator password and boot

sequence) will be protected from failure of the battery and CMOS memory.

 The security EEPROM will be protected from unauthorized access because it

locks after your computer is turned on and the system programs have completed their startup routine. Once locked, the security EEPROM cannot be read from or written to by any software until the computer is turned off and back on again. In a networking environment, this might prevent certain functions from being performed remotely on your computer.

38 Z Pro User Guide

There is an extra measure of protection for the system programs in your computer. Normally, the entire contents of the system programs EEPROM is write protected with a soft lock. A soft lock allows the POST/BIOS update utility to function in a network environment. Enhanced security adds a hard lock. With a hard lock, when your computer is turned on and the system programs startup routine is completed, the POST/BIOS update utility is locked and cannot be unlocked until the computer is turned off and back on again and the administrator password is entered. Note that, in a networking environment, this prevents the system programs in your computer from being updated remotely. Someone must be present at your computer to turn it on and off in order to unlock the POST/BIOS update utility.

 A chassis-intrusion feature will alert you if the computer cover has been

removed. This feature will work even if your computer is off when the cover is removed. If the cover has been removed, a prompt for your administrator password will appear on the screen, and your computer will remain in a halted state until your administrator password is entered.

 As with nonenhanced security, your configuration settings are protected. The

settings cannot be changed in the Configuration/Setup Utility program until your administrator password is entered. This means that any changes in computer hardware that are detected by the system programs in your computer, such as removal of an adapter, will generate a configuration error until the administrator password is entered.

Enabling and Disabling Enhanced Security: Enhanced security can be

enabled or disabled only when you update the system programs in your computer.

1. Shut down the operating system and turn off the computer.

2. Insert a system programs update diskette into drive A in your computer. System programs updates are available on the World Wide Web.

3. Turn on the computer.

4. The update begins, your computer halts, and you are prompted for your administrator password (if you have set an administrator password). The computer remains in a halted state until you enter the administrator password.

5. As the update diskette runs you are given the option of enabling or disabling enhanced security. Your choice is automatically recorded in the System Security menu of the Configuration/Setup Utility program.

Chapter 5. Configuration/Setup Utility Program 39

Setting, Changing, or Deleting an Administrator Password Protected by Enhanced Security

1. Shut down the operating system and turn off the computer.

2. Turn off all attached devices.

3. Unplug the power cord.

4. Remove the cover. See “Removing the Cover” on page 64.

5. Remove the metal cover and the air baffle.

6. Refer to the system board label inside the computer to locate the Admin Jumper. See the jumper pin settings also on this label.

7. Move the jumper from its normal position (pins 2 and 3) to pins 1 and 2.

8. Plug in the power cord.

9. Turn on the computer and start the Configuration/Setup Utility program.

40 Z Pro User Guide

10. Set, change, or delete your administrator password in the Configuration/Setup Utility program. Refer to “Setting or Changing an Administrator Password” on page 35 or for instructions.

Note: You must know the administrator password to change or delete it.

11. Turn off the computer.

12. Unplug the power cord.

13. Move the jumper back to its normal position (pins 2 and 3).

14. Replace the air baffle and the metal cover.

15. Replace the cover.

16. Plug in the power cord.

17. Turn on the computer and all attached devices.

Erasing a Lost or Forgotten Administrator Password Protected by Enhanced Security: When enhanced security is enabled, it is vital that you keep

a record of your administrator password in a secure place. If you forget or lose the administrator password, the system board in your computer must be replaced in order to regain access to the Configuration/Setup Utility program.

Setting the Startup Sequence

Your computer can be started (or booted) from several devices including the hard disk drive, diskette drive, CD-ROM drive, and from the network. The startup program looks for these devices in a selected sequence. The Configuration/Setup Utility Program is used to select the startup sequence.

Note: The hard disk drive is the default startup device when no other devices are

ready. It does not appear in the choices provided by the Configuration/Setup Utility Program.

To set the startup sequence:

1. Start the Configuration/Setup Utility Program (see “Starting and Using the Program” on page 28).

2. Select Start Options from the Configuration/Setup Utility Program menu.

3. Select Startup Sequence from the Start Options menu.

4. Select the sequence and devices from the choices provided.

5. If Automatic Power On Startup Sequence is Enabled, select the sequence and devices from the choices provided.

Chapter 5. Configuration/Setup Utility Program 41

6. Press Esc until you return to the Configuration/Setup Utility Program menu.

7. Before you exit from the program, select Save Settings from the Configuration/Setup Utility Program menu and press Enter.

8. To exit from the Configuration/Setup Utility Program, press Esc and follow the instructions on the screen.

Setting Remote Administration

Enabling remote administration allows system programs, such as POST and BIOS, to be remotely updated from a network server. If you have set an administrator password for your computer, it does not have to be entered by the server. Consult your network administrator for information on setting up your network server to perform POST and BIOS updates.

To set remote administration:

1. Start the Configuration/Setup Utility Program. See “Starting and Using the Program” on page 28.

2. Select System Security.

3. Select Remote Administration.

4. Press Enter.

5. To enable update remote administration, select Enabled. To disable, select Disabled.

6. Press Esc until you return to the Configuration/Setup Utility Program main menu.

7. Before you exit from the program, select Save Settings from the Configuration/Setup Utility Program menu.

8. To exit from the Configuration/Setup Utility Program, press Esc and follow the instructions on the screen.

Understanding Power Management

Your computer comes with built-in energy-saving capabilities. You can view and change energy-saving settings using the Power Management menu in the Configuration/Setup Utility Program. This section describes the Power Management features in your computer and provides instructions for using these features.

42 Z Pro User Guide

Attention

If a device, such as a monitor, does not have power management capabilities, it can be damaged when exposed to a reduced-power state. Before you make energy-saving selections for your monitor, check the documentation that comes with your monitor to see if it supports Display Power Management Signaling (DPMS).

ACPI BIOS Mode: When Automatic Configuration and Power Interface (ACPI)

BIOS mode is enabled, the operating system is allowed to control the power-management features of your computer and the settings for APM BIOS mode are ignored. Not all operating systems support ACPI BIOS mode. Refer to your operating system documentation to determine if ACPI is supported.

Setting Power Management Features: With power management, the computer

and monitor (if the monitor supports DPMS) can be set to go into a reduced-power state if they are inactive for a specified length of time.

 Time to Low Power: With this option, you can specify the amount of time that

the computer must be inactive before power management options take affect. You can select from 5 minutes to 1 hour.

 System Power: With this option, you can select On if you want the computer

to remain on, or Off if you want the computer to shut down.

 Display: With this option, you can select one of the following reduced-power

states:

– Standby: In this mode, the screen is blanked, but the screen image is

restored immediately when any activity is detected.

– Suspend: In this mode, the monitor uses less power than in Standby mode.

The screen is blanked, but the screen image is restored within a few seconds after any activity is detected.

– OFF: In this mode, the monitor power is turned off. To restore power to

the monitor, you must press the monitor power switch. On some monitors, you might have to press the power switch twice.

If OFF is selected, you must specify the Time to Display 'off'. You can select 5 minutes to 1 hour.

Note: Time to display off is the amount of time after the reduced-power

state begins until the display enters the off state.

– Disable: In this mode, the monitor is unaffected by the power management

settings.

Chapter 5. Configuration/Setup Utility Program 43

 IDE Drives: This selection enables you to specify if the IDE drives should be

enabled or disabled when power management options take affect.

To set Power Management features:

1. Start the Configuration/Setup Utility Program (see “Starting and Using the Program” on page 28).

2. Select Power Management from the Configuration/Setup Utility Program menu.

3. Select APM.

4. Set APM BIOS Mode to Enabled.

5. Select values for power management (time to low power, system power,, processor speed, display, and time to display off), as desired.

6. Set IDE Drives to Enabled or Disabled. Note: SCSI drives are not affected by APM.

7. Press Esc twice to return to the Configuration/Setup Utility Program menu.

8. Before you exit from the program, select Save Settings from the Configuration/Setup Utility Program menu.

9. To exit from the Configuration/Setup Utility Program, press Esc and follow the instructions on the screen.

Setting Automatic Power-On Features: The Automatic Power-On features

within the Power Management menu allow you to enable and disable features that automatically turn on your computer. You must also select the startup sequence you want to use for the type of power-on event selected. If you select Automatic, make sure Automatic Power On Startup Sequence in the Startup Sequence menu is set to enabled. Otherwise, the system will use the Primary startup sequence.

 Wake on LAN: If you have remote-network-management software, you can use

the IBM-developed Wake on LAN feature built into the integrated Ethernet subsystem in your computer. (You can also use the Wake on LAN feature if you have disabled the integrated Ethernet subsystem and have installed a properly configured token-ring adapter that is enabled for Wake on LAN.) When you set Wake on LAN to Enabled, your computer will turn on when it receives a specific signal from another computer on your local area network (LAN).

 Serial Port Ring Detect: If your computer has an external modem connected to

a serial port and you want the computer to turn on automatically when a ring is detected on the modem, set this feature to Enabled.

44 Z Pro User Guide

 MODEM Ring Detect: If your computer has an internal modem and you want

the computer to turn on automatically when a ring is detected on the modem, set this feature to Enabled. The modem must also support this feature.

 Wake Up on Alarm: With this feature, you can specify a date and time at

which the computer will be turned on automatically. This can be either a single event, a daily event, or a weekly event.

 PCI Wake Up: If enabled, this setting allows your system to power on in

response to wake up requests from PCI devices that support this feature.

To set Automatic Power-On features:

1. Start the Configuration/Setup Utility Program (see “Starting and Using the Program” on page 28).

2. Select Power Management from the Configuration/Setup Utility Program menu.

3. Select Automatic Power On.

4. Select the menu item for the feature you want to set. Use Left Arrow (←) or Right Arrow (→) to select either Enabled or Disabled.

5. Select Startup Sequence for the feature. Use Left Arrow (←) or Right Arrow (→) to select either Primary or Automatic.

6. Press Esc until you return to the Configuration/Setup Utility Program menu.

7. Before you exit from the program, select Save Settings from the Configuration/Setup Utility Program menu.

8. To exit from the Configuration/Setup Utility Program, press Esc and follow the instructions on the screen.

Chapter 5. Configuration/Setup Utility Program 45

Quick Reference for Network-Related Settings

The following tables are not intended to help determine which settings to choose. They are only intended to help you quickly find the steps necessary to get to the choices for specific network settings. You can then view the current setting or select a different setting. When finished, you can either save the settings and exit from the utility program or exit without saving the settings.

The steps in the following tables always start at the Configuration/Setup Utility Program main menu.

Table 1 (Page 1 of 3). Network-Related Settings

To Configure Select Comments/Notes

Remote Administration 1. System Security

2. Remote Administration

3. Remote Administration a second time

4. Enabled or Disabled

Enable Remote Administration to allow POST/BIOS updates over the LAN.

Integrated Ethernet and view the MAC address

1. Devices and I/O Ports

2. Ethernet Setup

3. Enabled or Disabled

4. Network Boot

5. RPL or DHCP

Notes:

1. Your computer has an integrated Ethernet controller. If you install an optional network adapter, you must disable Ethernet support.

2. If you install an optional network adapter, you do not have the option of selecting RPL or DHCP. Also, you do not have the viewable MAC address feature.

46 Z Pro User Guide

Table 1 (Page 2 of 3). Network-Related Settings

To Configure Select Comments/Notes

Wake on LAN 1. Power Management

2. Automatic Power On

3. Wake on LAN and press Enter.

4. Enabled or Disabled. If you select Enabled, continue to the next step.

5. Startup Sequence

6. Primary or Automatic. Go back to the main menu.

7. Start Options

8. The first, second, third, and fourth primary startup devices

9. Automatic Power On Startup Sequence

10. The first, second, third, and fourth startup devices

Your model might not allow you to select four startup devices.

Serial Port Ring Detect 1. Power Management

2. Automatic Power On

3. Serial Port Ring Detect

4. Enabled or Disabled. If you select Enabled, go to the next step.

5. Startup Sequence

6. Primary or Automatic. Go back to the main menu.

7. Start Options

8. The first, second, third, and fourth primary startup devices

9. Automatic Power On Startup Sequence

10. The first, second, third, and fourth startup devices

Your model might not allow you to select four startup devices.

Chapter 5. Configuration/Setup Utility Program 47

Table 1 (Page 3 of 3). Network-Related Settings

To Configure Select Comments/Notes

Modem Ring Detect 1. Power Management

2. Automatic Power On

3. Modem Ring Detect

4. Enabled or Disabled. If you select Enabled, go to the next step.

5. Startup Sequence

6. Primary or Automatic. Go back to the main menu.

7. Start Options

8. The first, second, third, and fourth primary startup devices

9. Automatic Power On Startup Sequence

10. The first, second, third, and fourth startup devices

Your model might not allow you to select four startup devices.

Remote Administration 1. System Security

2. Remote Administration

3. Remote Administration

4. Enabled or Disabled

48 Z Pro User Guide

Configuring an ISA Legacy Adapter

To configure an installed ISA legacy adapter, you might need to alter switch or jumper settings on the adapter. Also, you must use the Configuration/Setup Utility Program to identify the ISA legacy resource requirements, such as memory locations, I/O assignments, and DMA and interrupt assignments.

Note: For more information about required resources and switch settings, refer to

the documentation that comes with the adapter.

To store the legacy resource information for an installed adapter:

1. Start the Configuration/Setup Utility Program.

2. Select ISA Legacy Resources from the Configuration/Setup Utility Program.

3. As needed, select Memory Resources, I/O Port Resources, DMA Resources, or Interrupt Resources.

4. Set the appropriate resource to ISA Resource and press Enter.

5. Remember to save the changes when you exit from the Configuration/Setup Utility Program.

If you remove an ISA legacy adapter, you must set the system resources that are no longer being used to Available. To do this, follow the above procedures and select

Available at step 4. Note: For information on system resources, see “Interrupt and DMA Resources” on

page 50.

Chapter 5. Configuration/Setup Utility Program 49

Interrupt and DMA Resources

This section lists the settings for the default interrupt and direct-memory-access (DMA) resources for your computer. The interrupt and DMA settings might change when your computer is configured.

The Advanced Programmable Interrupt Controller (APIC) manages additional hardware interrupts to the system BIOS. The following interrupts are available to the APIC.

Table 2. Interrupt Resources

Interrupt Request System Resource

0 Timer 1 Keyboard 2 Interrupt Controller 3

Serial Port 2

Serial Port 1 5 Available 6 Diskette 7

Parallel Port 8 Real Time Clock 9 ACPI 10 Available 11 Available 12 Mouse 13 Coprocessor 14 IDE Drives on primary channel 15 IDE Drives on secondary channel

Interrupt Request System Resource

16 PCI Device 17 PCI Device 18 PCI Device 19 PCI Device 20 Not available 21 Not available 22 Not available 23 Not available 24 SMI (System Management Interrupt)

Can be modified to alternative settings or disabled.

50 Z Pro User Guide

Table 3. DMA Resources

DMA Request Data Width System Resource

0 8 bits Available 1 8 bits Available 2 8 bits Diskette 3 8 bits Available 4 – System Resource 5 16 bits Available 6 16 bits Available 7 16 bits Available

Chapter 5. Configuration/Setup Utility Program 51

52 Z Pro User Guide

Chapter 6. Taking Care of Your Computer

This section provides guidelines for the proper handling and care of your computer.

Basics

Here are some basic points about keeping your computer functioning properly:

 Keep your computer in a clean, dry environment. Make sure it rests on a flat,

sturdy surface.

 Do not place items on top of the monitor or cover any of the vents in the

monitor or computer. These vents provide air flow to keep your computer from overheating.

 Keep food and drinks away from all parts of your computer. Food particles

and spills might make the keyboard and mouse sticky and unusable.

 Do not get the power switches or other controls wet. Moisture can damage

these parts and cause an electrical hazard.

 Always disconnect a power cord by grasping the plug, not the cord.

Cleaning Your Computer

It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation.

CAUTION: Be sure to turn the computer and monitor power switches off before cleaning the computer and monitor screen.

Computer and Keyboard

Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

Monitor Screen

Do not use abrasive cleaners when cleaning the surface of the monitor screen. The screen surface is easily scratched, so avoid touching it with pens, pencil points, and erasers.

 Copyright IBM Corp. 1998 53

To clean the screen surface, wipe it gently with a soft, dry cloth, or blow on the screen to remove grit and other loose particles. Then use a soft cloth moistened with a nonabrasive liquid glass cleaner.

Mouse

If the pointer on the screen does not move smoothly with the mouse, you might need to clean the mouse.

1. Turn off the computer.

2. Disconnect the mouse cable from the computer.

3. Turn the mouse upside down. Unlock the retainer on the bottom of the mouse by moving it in the direction indicated by the arrow on the retainer.

4. Turn the mouse right-side up, and the retainer and ball will drop out.

5. Wash the ball in warm, soapy water, and dry it well.

6. Using a damp cloth, wipe the outside of the mouse and the retainer. Be sure to wipe the rollers inside the mouse.

7. Insert the ball and retainer. Lock the retainer by moving it in the opposite direction of the arrow.

8. Reconnect the mouse cable to the computer.

54 Z Pro User Guide

Replacing the Battery

Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as serial- and parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer.

The battery requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer.

Refer to “Lithium Battery Notice” on page ix for information about replacing the battery.

If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal components, be aware of the following environmental consideration. Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste. They will be taken back free of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a proper manner.

For further information on battery disposal, call IBM at 1-800-IBM-4333 (1-800-426-4333) in the U.S. For information outside of the U.S., contact your IBM reseller or marketing representative.

To change the battery:

1. Turn off the computer and all attached devices.

2. Unplug the power cord.

3. Remove the cover. See “Removing the Cover” on page 64.

4. Locate the battery. Refer to the system board label inside your computer or see “Identifying Parts on the System Board” on page 67.

5. If necessary, remove any adapters that impede access to the battery.

6. Remove the old battery.

Chapter 6. Taking Care of Your Computer 55

7. Install the new battery.

8. Replace any adapters that were removed to gain access to the battery.

9. Replace the cover.

Note: When the computer is turned on for the first time after battery

replacement, an error message might be displayed. This is normal after replacing the battery.

10. Plug in the power cord.

11. Turn on the computer and all attached devices.

12. Use the Ready-to-Configure Utility Program CD to set the date and time and any passwords.

13. Dispose of the old battery as required by local ordinances or regulations.

56 Z Pro User Guide

Moving Your Computer

CAUTION: Your computer's weight exceeds 40 Lbs. (18.1 Kg.). Do not risk injury by moving or lifting the computer by yourself. Ask another person to help you.

Normal shipping and handling can cause loss of data from a hard disk.

Take the following precautions

1. Back up all files and data from the hard disk. Operating systems can vary in the way they perform backup procedures.

Some operating systems save only data files, while others make copies of application program files and data files. Refer to your operating system documentation for information about software backup.

2. Remove all media (diskettes, compact discs, tapes, and so on) from the drives.

3. Turn off the computer and all attached devices. Your hard disk drive automatically parks the read/write heads in a nondata area. This process prevents damage to the hard disk.

4. Unplug the power cords from electrical outlets.

5. Note where you have attached your cables to the rear of the computer; then remove them.

6. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are using different cartons, cushion the units to avoid any damage.

Chapter 6. Taking Care of Your Computer 57

58 Z Pro User Guide

Chapter 7. Installing Options Overview

You can easily expand the capabilities of your computer by adding memory, drives, adapters, or an additional microprocessor. If you have installed options before, you might be able to perform some activities without detailed instructions.

For detailed instructions on installing options, refer to Installing Options in Your IntelliStation Z Pro which is available on the Ready-to-Configure Utility Program CD that comes with your computer. It is also available as a printable file (.PDF) on the World Wide Web at:

http://www3.pc.ibm.com/support?page=IBM+IntelliStation

DANGER

To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

Electrical Safety

CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid any shock hazard, disconnect all power cords and cables as described in the following information.

For your safety, always do the following before removing the cover:

1. Shut down all programs as described in your operating-system documentation.

2. Turn off the computer and any attached devices, such as printers, monitors, and external drives.

Note: Computer users in the United Kingdom who have a modem or fax

machine attached to their computer must disconnect the telephone line from the computer before unplugging any power cords (also known as power cables). When the computer is reassembled, users must reconnect the telephone line after plugging in the power cords.

3. Unplug all power cords from electrical outlets.

4. Disconnect all communication cables from external receptacles.

5. Disconnect all cables and power cords from the back of the computer. Note: Do not reconnect any cables or power cords until you reassemble the

computer and put the cover back on.

Handling Static-Sensitive Devices

Have you ever walked across a carpeted floor, then touched an object and received a small electrical shock? That's static electricity, and although harmless to you, it can seriously damage computer components and options.

Important

When you add an option, do not open the static-protective package containing the option until you are instructed to do so.

When you handle options and other computer components, take these precautions to avoid static electricity damage:

 Limit your movement. Movement can cause static electricity to build up

around you.

 Always handle components carefully. Handle adapters and

memory-modules by the edges. Never touch any exposed circuitry.

 Prevent others from touching components.  When you are installing a new option, touch the static-protective package

containing the option to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body.

 When possible, remove the option and install it directly in the computer

without setting the option down. When this is not possible, place the static-protective package that the option came in on a smooth, level surface and place the option on it.

 Do not place the option on the computer cover or other metal surface.

60 Z Pro User Guide

Available Options

The following are some available options:

 System memory, called dual in-line memory modules (DIMMs)  A second microprocessor or microprocessor upgrades

 Expansion adapters

– Accelerated Graphics Port (AGP) adapters – Industry standard architecture (ISA) adapters

– Peripheral component interconnect (PCI) adapters  Internal drives  Cover lock  Security U-bolt

For the latest information about available options, see the following World Wide Web pages:

http://www.pc.ibm.com/us/options/ http://www3.pc.ibm.com/support?page=IBM+IntelliStation

 Within the United States, call 1-800-IBM-2YOU (1-800-426-2968), your IBM

reseller, or IBM marketing representative.

 Within Canada, call 1-800-565-3344 or 1-800-465-7999.  Outside the United States and Canada, contact your IBM reseller or IBM

marketing representative.

Chapter 7. Installing Options Overview 61

Using the Stabilizing Feet

The four feet attached to the bottom of your computer rotate 90° to provide additional stability for your computer.

When you need to access the inside of the computer to install options, you might find it easier to place the computer on its side. If you do so, rotate the feet in towards the computer so they do not break off due to the weight of the computer.

When you are finished installing options and have reattached the side cover, turn the four stabilizing feet a quarter turn out from the computer and set it carefully back on its feet.

62 Z Pro User Guide

Disconnecting Cables

Important

Read “Electrical Safety” on page 59 and “Handling Static-Sensitive Devices” on page 60 before disconnecting cables.

Serial Device

Microphone

Keyboard Mouse

USB Device

Parallel Device

SCSI Device

Ethernet Device

Monitor

Audio Device

Chapter 7. Installing Options Overview 63

Removing the Cover

Important

Read “Electrical Safety” on page 59 and “Handling Static-Sensitive Devices” on page 60 before removing the cover.

CAUTION: Weight exceeds 40 Lbs. (18.1 Kg.)

CoverRelease Tab

Attention

Proper cooling is required for the reliable performance of internal components. Do not operate your computer with the cover removed.

Locating Components

The following information helps you locate components and serves as a reference when you need to install options or connect input/output devices.

Your computer comes with the following adapters and devices preinstalled:

 A graphics adapter (slot location varies with model)  A CD-ROM drive in drive bay 1  A diskette drive in drive bay 4  A hard disk drive in drive bay 5

64 Z Pro User Guide

Internal Views

.1/ 5.25-inch CD-ROM drive .2/ 5.25-inch or 3.5-inch bay for

optional drive

.3/ 3.5-inch bay for optional drive .4/ 3.5-inch diskette drive .5/ 3.5-inch bay for optional hard

disk drive

.6/ 3.5-inch bay for optional hard

disk drive

.7/ 3.5-inch hard disk drive

.1/ Upper drive bracket (bays 1–4) .2/ Lower drive bracket (bays 5–7) .3/ System board .4/ Expansion adapter .5/ Expansion slots .6/ Microprocessor .7/ Power supply

Chapter 7. Installing Options Overview 65

Input/Output Device Connectors

Input/output (I/O) connectors provide ports for transferring information into and out of your computer. You can connect a variety of I/O devices to your computer, including a monitor, keyboard, mouse, and printer.

At the rear of your computer is a panel that provides access to I/O connectors. Adapters installed in expansion slots might also provide I/O connectors. The following illustration shows the location of the external connectors.

Monitor

SCSI

USB 1

RJ45

(Ethernet)

Audio

Line Out

Keyboard

Serial 2

Serial 1

Parallel

Audio

Line In

Mouse

USB 2

Microphone

Slot 1 (AGP)

Slot 2 (PCI)

Slot 3 (PCI)

Slot 4 (PCI)

Slot 5 (PCI)

Slot 6 (PCI)

Slot 7 (Shared ISA/PCI)

Note: The monitor connector is located on the graphics adapter installed in one of

the expansion slots. The type of graphics adapter installed and the slot location varies with computer model.

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Identifying Parts on the System Board

The system board, also called the planar or motherboard, is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that you can install later.

If you plan to install, remove or replace hardware in your computer, you need to know the layout of the system board.

DIMM 2 DIMM 3

DIMM 1

DIMM 0

Battery

Wake on

Modem

Wake on

LAN

SCSI LED

(4 pin)

Rear

Panel

Fan

Internal

Speaker

Tamper

Detect

Front Panel

Fan (Lower)

Front Panel

Fan (Upper)

Power

Aux Power

Diskette

IDE Primary

RFID

Antenna

IDE Secondary

Power/LED

Header

MIDI

Slot 7 (ISA)

Slot 2 (PCI) Slot 3 (PCI) Slot 4 (PCI) Slot 5 (PCI) Slot 6 (PCI) Slot 7 (PCI)

Slot 1 AGP

Secondary

CPU Fan

Audio

Primary

CPU Fan

CMOS Clear Jumper

ROM

Recover

Jumper

Primary CPU

Admin Jumper

Ethernet

Jumper

VRM Connector

for Secondary CPU

Secondary CPU

Note: An illustration of the system board and additional information is provided

on a label located inside the computer.

Chapter 7. Installing Options Overview 67

68 Z Pro User Guide

Chapter 8. Solving Problems

This chapter describes diagnostic tools that are available to you. You can use these tools to identify and correct problems that might come up as you use your computer. This chapter also contains information about option diskettes and terminate-and-stay-resident (TSR) programs.

Using Diagnostic Tools

Computer problems can be caused by hardware, software, or user error (for example, pressing the wrong key). Using the diagnostic aids discussed in this chapter, you might be able to solve such problems yourself or gather helpful information you can pass on to a service technician.

You can check the hardware by following the procedures in this chapter. You can also use the diagnostic programs provided with your computer (see “IBM Enhanced Diagnostics” on page 106 for a description of these programs).

If the hardware checks out OK, and you have not made a user error, you might have a software problem. If you suspect that you have a software problem and your computer came with IBM-preinstalled software, see About Your Software and the operating system documentation supplied with your computer. If you have installed software applications yourself, see the documentation supplied with the software.

The following tools are available to diagnose hardware-related problems:

 Power-on self-test (POST)

 Error messages

 POST message charts  Troubleshooting charts  Diagnostic programs

Descriptions of these tools follow.

Power-On Self-Test (POST)

Each time you turn on your computer, it performs a series of tests that check the operation of the base computer. This series of tests is called the power-on self-test (POST).

Note

If your computer does not start when you press the power switch, do the following:

 Make sure all cables are securely connected to the correct locations.  Make sure the computer cover is installed properly (pushed all the way on).

If this does not correct the problem, have the computer serviced.

POST does the following:

 Checks basic system-board operations  Checks the memory operation  Compares the current system configuration with that established by the

Configuration/Setup Utility program

 Starts the video operation  Verifies that the diskette drives are working  Verifies that the hard disk drive and the CD-ROM drive are working

If Power-On Self-Test is set to [Enhanced], numbers showing the amount of memory being tested appear in the top-left corner of the screen until the total amount of memory in the system is reached. Options for running a quick POST or accessing the Configuration/Setup Utility Program appear in the lower-left corner of the screen. Quick mode is the default mode of operation.

Note: The amount of available memory shown might be somewhat less than

expected because of basic input/output system (BIOS) shadowing in random access memory (RAM).

If POST finishes without detecting any problems, the first screen of your operating system or application program appears (if you have not set a power-on password). If you have set a power-on password, a password prompt appears. You must enter your password before the first screen of your operating system or application program will appear. (For more information on using passwords, see Chapter 5, “Using the Configuration/Setup Utility Program” on page 27.)

If Power On Status is Enabled and POST detects a problem, you will hear multiple beeps or no beep. In most cases, an error code appears in the top left corner of the screen, and in some cases a description of the error is displayed beside the code. (Note that the screen will sometimes display multiple error codes and descriptions.) For more information about what caused an error message to appear and what action to take, see “Solving POST Error Message Problems” on page 72 and “POST Message Charts” on page 75.

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If you hear no beep at all during POST, see “Troubleshooting Charts” on page 94. You might need to have your computer serviced.

Types of Error Messages

Error messages that appear on the screen might be text, numeric, or both. There are several types of error messages.

POST error messages: These messages appear when POST finds problems with

the hardware during startup or when a change in the hardware configuration is found. POST error messages are 3-, 4-, 5-, 8-, or 12-character alphanumeric messages and include brief explanations (except I999XXXX errors).

For more information about what caused an error message to appear and what action to take, see “Solving POST Error Message Problems” on page 72 and “POST Message Charts” on page 75.

SCSI error messages: These messages appear if a problem or conflict is detected

by the Adaptec SCSI subsystem. See the SCSI documentation on the Ready-to-Configure Utility Program CD that comes with your computer for information about these messages.

Software-generated error messages: These messages appear if a problem or

conflict is detected by the application program, the operating system, or both. Error messages for operating-system and other software problems are generally text messages, but they also can be numeric messages. For information about these software error messages, see the information supplied with the operating system and application program.

Diagnostic error codes and messages: These codes and messages appear if a

hardware problem is detected by one of the IBM Enhanced Diagnostics test programs. Along with error codes, the messages present text information that can be used to identify a failing part.

Chapter 8. Solving Problems 71

Solving POST Error Message Problems

If you receive an error message during the power-on-self-test (POST), completing the steps outlined in this section might enable you to resolve the problem.

Note

If you have just added, removed, or changed the location of a device and you receive an error message, make sure you saved the configuration before exiting the Configuration/Setup Utility Program. If this does not eliminate the error message, then proceed with the following instructions.

1. Write down all error-code numbers and descriptions that appear on the screen as you start your computer. (Note that a single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on your computer.)

2. If you have set a power-on password, a password prompt appears. If you have set both power-on and administrator passwords, you can type either of the passwords at the password prompt. However, if you think you might need to change any settings in the Configuration/Setup Utility Program, you must type your administrator password at the password prompt. If you type your power-on password, you will be able to view error codes and error-code descriptions displayed on the POST Startup Errors screen, and you will also be able to view limited information in the Configuration/Setup Utility Program. However, you will not be able to change any settings.

3. In the case of most errors, the Configuration/Setup Utility Program starts automatically so that you can attempt to identify and correct the problem. When the Configuration/Setup Utility Program starts, a screen titled POST Startup Errors appears. (Note that the POST Startup Errors screen does not appear immediately. You must wait approximately one minute.) If the POST Startup Errors screen does not appear, proceed to step 6.

4. At the POST Startup Errors screen, select Continue if you want to access the Configuration/Setup Utility Program menu. Select Exit Setup if you want to exit the Configuration/Setup Utility Program. (See the Important text box in step 5 for information on exiting the Configuration/Setup Utility Program without making any changes to current settings.) To select an item, press Up Arrow (↑) or Down Arrow (↓) to highlight the item, and then press Enter.

5. If you selected Continue in step 4, the Configuration/Setup Utility Program menu appears on the screen. You will see a pointer next to any menu items that are malfunctioning or that have been changed since the last time you

72 Z Pro User Guide

turned on your computer. If you did not knowingly make a change to a flagged menu item, there is probably a malfunction in that item. If you made a change, continue here. If you did not make a change, go to the Important text box which follows step 5d.

To use the Configuration/Setup Utility Program, do the following:

a. Select the menu item that is flagged (or that you wish to view) by pressing

Up Arrow (↑) or Down Arrow (↓), and then press Enter.

b. A new menu specific to the item that you selected appears. Press Left

Arrow (←) or Right Arrow (→) to toggle between choices for a menu item. (Note that each menu item has a Help screen. To view the Help screen, select the menu item, and then press F1.)

c. When you have finished viewing and changing settings, press Esc to return

to the Configuration/Setup Utility Program menu.

d. Before you exit from the program, select Save Settings. When you exit

from the Configuration/Setup Utility Program menu (see step 5e), your operating system will start automatically (unless there is an unresolved problem with the startup device).

Important

If you did not change any settings in the Configuration/Setup Utility Program, note the following:

 You will get an error message if you exit from the

Configuration/Setup Utility Program without selecting Save Settings. Your operating system will not start, but the computer will automatically restart. When the computer restarts, you will get a POST error message, and then the Configuration/Setup Utility Program will again start automatically.

 You will not get an error message if you select Save Settings, and

then exit the Configuration/Setup Utility Program. Your system will save all settings as they currently appear in the Configuration/Setup Utility Program and your operating system will start (unless there is an unresolved problem with the startup device).

e. To exit from the Configuration/Setup Utility Program, press Esc and follow

the instructions on the screen.

Chapter 8. Solving Problems 73

6. For more information about what caused an error message to appear and what action to take, see the following chart.

If you are unable to resolve a problem and need assistance, see Chapter 9, “Getting Help, Service, and Information” on page 109.

Problem Go to:

POST error code or message appears. “POST Message Charts” on page 75.

After more than one beep, application program or operating system appears.

“IBM Enhanced Diagnostics” on page 106.

Blank screen, unreadable screen, or other unusual response occurs.

“Troubleshooting Charts” on page 94.

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POST Message Charts

The computer might display more than one error message. Often, the first error to occur causes subsequent errors. When using the POST message charts in this section, always begin by following the suggested action for the first error message that appears on your computer screen. Note that, in these charts, “X” can be any alphanumeric character.

Important

If you find it necessary to remove the computer cover, first read “Electrical Safety” on page 59 and “Removing the Cover” on page 64 for important safety information and instructions.

POST Message

Description

101 102 106

A failure occurred during testing of the system board and microprocessor. Action: Have the computer serviced.

110 111

A memory parity failure occurred during testing of the system board. Action: Run the diagnostic programs to verify that a problem exists in a

DIMM. (See “IBM Enhanced Diagnostics” on page 106 for information about diagnostic programs provided with your computer.)

If you cannot identify the defective DIMM in this way, have the computer serviced.

114 An adapter read-only memory (ROM) error occurred.

Action: Remove all adapters that are not required for system startup and reinstall them one at a time, powering on after each is reinstalled. When this message displays, replace the adapter just installed.

If the problem cannot be isolated and corrected, have the computer serviced.

121 A hardware error occurred.

Action: Have the computer serviced.

151 A real-time clock error occurred.

Action: Have the computer serviced.

Chapter 8. Solving Problems 75

POST Message

Description

161 The battery on the system board is dead.

CAUTION: Danger of explosion if lithium battery is incorrectly replaced.

Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries as required by local ordinances or regulations. (See “Lithium Battery Notice” on page ix and “Replacing the Battery” on page 55 for important information on battery use, disposal, and replacement.)

Action: Replace the battery Note: The computer can be used until you replace the battery.

162 A change in device configuration occurred. This message is displayed

under one or more of the following conditions:

 A new device has been installed.  A device has been moved to a different location or cable connection.  A device has been removed or disconnected from a cable.  A device is failing and is no longer recognized by the computer.  An external device is not turned on.  Processor update code has not been installed or cannot be found.  The Erasing Lost or Forgotten Passwords procedure was performed. This

also erases configuration data.

 An invalid checksum is detected in CMOS memory (nonvolatile RAM).

Action:

1. Verify that all external devices are turned on. External devices must be turned on before the computer is turned on.

2. Verify that all devices are properly installed and securely connected.

3. If you added, removed, or changed the location of a device, or you erased passwords, you must save the new configuration before exiting the Configuration/Setup Utility Program..

4. If you added or changed a microprocessor, you must update system programs. See “Updating System Programs” on page 21 for instructions.

5. If you did not add, remove, or change the location of a device, a device is probably failing. Running the diagnostic programs might isolate the failing device. See “IBM Enhanced Diagnostics” on page 106 for more information.

If the problem cannot be isolated and corrected, have the computer serviced.

76 Z Pro User Guide

POST Message

Description

163 The clock is not working correctly.

Action: Set the correct date and time. If the date and time are set correctly and saved and the 163 error message reappears, replace the battery.

If this does not correct the problem, have the computer serviced. Note: The computer can be used until it is serviced, but any application

programs that use the date and time will be affected.

164 A change in the memory configuration occurred. This error can be caused

by adding, removing, or incorrectly installing memory. Note: The computer can be used with decreased memory capacity until

the error is corrected.

Action:

1. If you added memory, see Installing Options in Your IntelliStation Z Pro to verify that the new memory is correct for your computer and that it is installed correctly.

2. If you added or removed memory, you must save the new configuration before exiting the Configuration/Setup Utility Program.

3. Running the diagnostic programs might isolate the location of the problem DIMM and provide additional information. See “IBM Enhanced Diagnostics” on page 106 for more information.

If the problem cannot be isolated and corrected, have the computer serviced.

167 A microprocessor was installed that is not supported by the current

POST/BIOS (system programs).

Action:

1. Obtain the latest POST/BIOS flash update diskette image. See “Updating System Programs” on page 21.

2. Perform the POST/BIOS flash update procedure.

If the problem cannot be isolated and corrected, have the computer serviced.

168 Alert on LAN is not working correctly.

Action: Set Alert on LAN to enabled in the Configuration/Setup Utility Program. See Chapter 5, “Using the Configuration/Setup Utility Program” on page 27. Verify that the Ethernet cable is attached to both the client and the server and that the appropriate software is installed on both the client and the server.

If this does not correct the problem, have the computer serviced.

Chapter 8. Solving Problems 77

POST Message

Description

175 A failure occurred during testing of the system board and microprocessor.

Action: Have the computer serviced.

176 The system cover has been removed.

Action: You must enter the administrator password to clear this POST message. If the message recurs when the cover has not been removed, have the computer serviced.

177 An inventory violation occurred, such as a hardware component was

removed. This error message is part of the AssetCare and Asset ID features of your computer.

Action: You must enter the administrator password to clear this POST message.

183 Password message received if administrator password is set.

Action: You must enter the administrator password to clear this POST message. If the message recurs when the cover has not been removed, have the computer serviced.

184 Asset control antenna not detected.

Action: You must enter the administrator password to clear this POST message. If the message recurs when the cover has not been removed, have the computer serviced.

186 Security hardware control logic error. The security data could either not be

read or written and the administrator password and startup sequence are not reliable.

Action: If your computer is in enhanced security mode, the startup process will not continue. The system board must be replaced.

187 A problem occurred with the administrator password and startup (boot)

sequence. POST message 167 will normally display, also. Action: If enhanced security is not enabled, use the Configuration/Setup

Utility program to:

1. Clear the startup sequence (Start Options, Startup sequence).

2. Clear the administrator password. For instructions, see “Administrator Password” on page 34.

3. Reload the default settings (Load Default Settings).

4. Reset an administrator password. For instructions, see “Setting or Changing an Administrator Password” on page 35.

For more information, see Chapter 5, “Using the Configuration/Setup Utility Program” on page 27.

78 Z Pro User Guide

POST Message

Description

190 The computer chassis-intrusion detector was cleared. This is an

informational message. No action is required.

20X A failure occurred during the testing of memory. This error can be caused

by incorrectly installed memory, a failing DIMM, or a system-board failure.

Action:

1. If you have added memory, see Installing Options in Your IntelliStation Z Pro and Chapter 5, “Using the Configuration/Setup Utility Program”

on page 27 of this booklet to verify that the new memory is correct for your computer, and that it is installed and configured correctly.

2. Run the diagnostic programs to verify the problem. See “IBM Enhanced Diagnostics” on page 106 for more information.

If the problem cannot be isolated and corrected, have the computer serviced.

301 303

A failure occurred during testing of the keyboard and keyboard controller. These error messages also might be accompanied by continuous beeping.

Action:

Ensure that:

1. Nothing is resting on the keyboard and pressing a key.

2. No key is stuck.

3. The keyboard cable is securely attached to the keyboard connector on the computer. See “Input/Output Device Connectors” on page 66 for the keyboard connector location.

Note: If you have just connected a new mouse or other pointing device,

turn off the computer and disconnect that device. Wait at least 5 seconds, and then turn on the computer. If the error message goes away, replace the device. If the error message remains, have the keyboard and cable or the computer serviced.

601 A failure occurred during testing of the diskette drive and diskette-drive

controller. This error can be caused by a loose or incorrectly connected cable, a failing drive, or a failing system board. The computer can be used, but one or more diskette drives might not work.

Action: Verify that all diskette drive cables are properly installed and securely connected.

Running the diagnostic programs might isolate the diskette drive that failed, but you must have your computer serviced. See “IBM Enhanced Diagnostics” on page 106 for more information.

Chapter 8. Solving Problems 79

POST Message

Description

602 The computer is not able to start the diskette in the drive. The diskette

might be damaged or formatted incorrectly. Action: Try another startable diskette that is formatted correctly and is in

good condition. For information and instructions on formatting diskettes, see your operating system documentation.

If this does not correct the problem, have the computer serviced.

604 A failure occurred during the testing of a diskette drive.

Action:

1. Verify that the Configuration/Setup Utility Program correctly reflects the type of diskette drive you have installed. For more information, see Chapter 5, “Using the Configuration/Setup Utility Program” on page 27.

2. Run the diagnostic programs. See “IBM Enhanced Diagnostics” on page 106 for more information.

3. If the diagnostic programs detect a failure, replace the diskette drive.

If the problem cannot be isolated and corrected, have the computer serviced.

662 A diskette drive configuration error occurred.

Action:

1. Verify that the Configuration/Setup Utility Program correctly reflects the number of diskette drives you have installed. For more information, see Chapter 5, “Using the Configuration/Setup Utility Program” on page 27.

2. If you installed or removed a diskette drive, you must save the new configuration before exiting the Configuration/Setup Utility Program.

If this does not correct the problem, have the computer serviced.

762 A math coprocessor configuration error.

Action: Have the computer serviced.

11XX Serial port error (XX=serial port number)

Action: Have the computer serviced.

80 Z Pro User Guide

POST Message

Description

1762 A hard disk configuration error occurred.

Action:

1. Verify that the Configuration/Setup Utility Program correctly reflects the number of hard disk drives you have installed. For more information, see Chapter 5, “Using the Configuration/Setup Utility Program” on page 27.)

2. If you added or removed a hard disk drive, you must save the new configuration before exiting the Configuration/Setup Utility Program.

If the problem cannot be isolated and corrected, have the computer serviced.

178X A failure occurred during testing of the hard disk drive or a primary or

secondary IDE device.

Action:

1. Run the diagnostic programs. See “IBM Enhanced Diagnostics” on page 106 for more information.

2. If the diagnostic programs detect a failure, replace the defective hard disk drive or primary or secondary IDE or EIDE device.

If the problem cannot be isolated and corrected, have the computer serviced.

Chapter 8. Solving Problems 81

POST Message

Description

1800 A PCI adapter has requested a hardware interrupt that is not available.

Action:

1. Make sure that all ISA legacy adapters are set correctly in the Configuration/Setup Utility Program If the hardware interrupt settings are not correct, change and save the settings. Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters.

For background information on PCI, ISA, Plug and Play, and legacy (non-Plug and Play) adapters, see Installing Options in Your IntelliStation Z Pro. For information about required interrupt resource settings for ISA legacy adapters, see the documentation supplied with these adapters. For more information, see Chapter 5, “Using the Configuration/Setup Utility Program” on page 27.

2. Make sure that switches on all ISA legacy adapters are set correctly. For information about switch settings, see the documentation supplied with the ISA legacy adapters.

3. If all hardware interrupts are being used by ISA legacy adapters, you might need to remove an ISA legacy adapter to make an interrupt available to the PCI adapter you want to install. For instructions on removing adapters, see Installing Options in Your IntelliStation Z Pro.

Note: If you remove an ISA legacy adapter, set the hardware interrupt

used by the removed adapter to Available before installing another adapter.

4. If you have other PCI or Plug and Play adapters installed, you might need to remove one of these adapters to make an interrupt available to the PCI adapter you want to install.

If the problem cannot be isolated and corrected, have the computer serviced.

82 Z Pro User Guide

POST Message

Description

1801 A PCI adapter has requested memory resources that are not available.

Action:

1. Make sure that all ISA legacy adapters are set correctly in the Configuration/Setup Utility Program. If the memory resource settings are not correct, change and save the settings. Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters.

For background information on PCI, ISA, Plug and Play, and legacy (non-Plug and Play) adapters, see Installing Options in Your IntelliStation Z Pro. For information about required memory resource settings for ISA legacy adapters, see the documentation supplied with these adapters. For more information, see Chapter 5, “Using the Configuration/Setup Utility Program” on page 27.

2. Make sure that switches on all ISA legacy adapters are set correctly. For information about switch settings, see the documentation supplied with the ISA legacy adapters.

3. If all memory resources are being used by ISA legacy adapters, you might need to remove an ISA legacy adapter to make memory available to the PCI adapter you want to install. For instructions on removing adapters, see Installing Options in Your IntelliStation Z Pro.

Note: If you remove an ISA legacy adapter, set the memory resources

used by the removed adapter to Available before installing another adapter.

4. If you have other PCI or Plug and Play adapters installed, you might need to remove one of these adapters to make memory available to the PCI adapter you want to install.

If the problem cannot be isolated and corrected, have the computer serviced.

Chapter 8. Solving Problems 83

POST Message

Description

1802 A PCI adapter has requested an I/O address that is not available, or the

PCI adapter might be defective.

Action:

1. Make sure that all ISA legacy adapters are set correctly in the Configuration/Setup Utility Program. If the I/O address settings are not correct, change and save the settings. Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters.

For background information on PCI, ISA, Plug and Play, and legacy (non-Plug and Play) adapters, see Installing Options in Your IntelliStation Z Pro. For information about required I/O resource settings for ISA legacy adapters, see the documentation supplied with these adapters. For more information, see Chapter 5, “Using the Configuration/Setup Utility Program” on page 27.

2. Make sure that switches on all ISA legacy adapters are set correctly. For information about switch settings, see the documentation supplied with the ISA legacy adapters.

3. If all I/O addresses are being used by ISA legacy adapters, you might need to remove an ISA legacy adapter to make an I/O address available to the PCI adapter you want to install. For instructions on removing adapters, see Installing Options in Your IntelliStation Z Pro.

Note: If you remove an ISA legacy adapter, set the I/O address used

by the removed adapter to Available before installing another adapter.

4. If you have other PCI or Plug and Play adapters installed, you might need to remove one of these adapters to make an I/O address available to the PCI adapter you want to install.

If the problem cannot be isolated and corrected, have the computer serviced.

84 Z Pro User Guide

POST Message

Description

1803, 1804 A PCI adapter has requested a memory address that is not available, or the

PCI adapter might be defective.

Action:

1. Make sure that all ISA legacy adapters are set correctly in the Configuration/Setup Utility Program. If the memory address settings are not correct, change and save the settings. Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters.

For background information on PCI, ISA, Plug and Play, and legacy (non-Plug and Play) adapters, see Installing Options in Your IntelliStation Z Pro. For information about required memory resource settings for ISA legacy adapters, see the documentation supplied with these adapters. For more information, see Chapter 5, “Using the Configuration/Setup Utility Program” on page 27.

2. Make sure that switches on all ISA legacy adapters are set correctly. For information about switch settings, see the documentation supplied with the ISA legacy adapters.

3. If all memory addresses are being used by ISA legacy adapters, you might need to remove an ISA legacy adapter to make a memory address available to the PCI adapter you want to install. For instructions on removing adapters, see Installing Options in Your IntelliStation Z Pro.

Note: If you remove an ISA legacy adapter, set the memory address

used by the removed adapter to Available before installing another adapter.

4. If you have other PCI or Plug and Play adapters installed, you might need to remove one of these adapters to make a memory address available to the PCI adapter you want to install.

If the problem cannot be isolated and corrected, have the computer serviced.

Chapter 8. Solving Problems 85

POST Message

Description

1880 A Plug and Play adapter has requested a hardware interrupt that is not

available.

Action:

1. Make sure that all ISA legacy adapters are set correctly in the Configuration/Setup Utility Program. If the hardware interrupt settings are not correct, change and save the settings. Setting the resources used by ISA legacy adapters to ISA Resource enables the Plug and Play function to configure around the legacy adapters.

2. Make sure that switches on all ISA legacy adapters are set correctly. For information about switch settings, see the documentation supplied with the ISA legacy adapters.

3. If all hardware interrupts are being used by ISA legacy adapters, you might need to remove an ISA legacy adapter to make an interrupt available to the Plug and Play adapter you want to install. For instructions on removing adapters, see Installing Options in Your IntelliStation Z Pro.

Note: If you remove an ISA legacy adapter, set the hardware interrupt

used by the removed adapter to Available before installing another adapter.

4. If you have other PCI or Plug and Play adapters installed, you might need to remove one of these adapters to make an interrupt available to the Plug and Play adapter you want to install.

If the problem cannot be isolated and corrected, have the computer serviced.

86 Z Pro User Guide

IBM 686536U, IntelliStation Z Pro 6865 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual