IBM IntelliStation M Pro, IntelliStation M Pro 6849 User Manual
Welcome. . .
Thank you for buying an IBM
IntelliStation E Pro computer.
This contains
information for setting up,
installing options, and preparing
to run applications for your
computer. This book also
contains information for every
day use, and solving problems.
You can find the most current
information about your
computer on the IBM Web site at:
http://www.ibm.com/pc/support
User’s Guide
User’s Guide
®
Type 6849
IntelliStation M Pro
Go to the Solving Problems
chapter
Start the computer
Complete the setup
program
Set up the computer
Did the computer
start correctly?
Do you plan to use
Windows 2000?
Do you plan to use
Windows NT?
Install another
operating system
Yes
Yes
No
No No
System is ready to use.
• Click on your
desktop and register your computer
• Install options and applications
Access IBM
Restart the computer,
and when prompted,
press F11. Follow the
online instructions.
Important
Before using this Guide and the product it supports, be sure to read the information in “Safety Information” on page vii.
IntelliStation M Pro User Guide
First Edition (September 2000)
© Copyright International Business Machines Corporation 2000. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety Information...............................vii
Lithium battery notice ...............................viii
Modem safety information ..............................viii
Laser compliance statement ..............................ix
Preface....................................xi
Related Information.................................xi
Notices used in this book ...............................xi
Chapter 1. Introducing the IntelliStation M Pro ...................1
IntelliStation M Pro features and specifications ........................2
Software.....................................2
Preinstalled software................................3
Software Selections CD ...............................3
Device Drivers and IBM Enhanced Diagnostics CD .....................4
Other software..................................4
What your computer offers ..............................4
Reliability, availability, and serviceability features .......................5
Computer controls and indicators ............................6
Chapter 2. Setting up your computer .......................7
Before you begin ..................................7
Selecting a location for your computer...........................7
Arranging your work space ..............................7
Comfort ....................................7
Glare and lighting ................................8
Air circulation ..................................8
Electrical outlets and cable lengths ...........................8
Moving the stabilizing feet ..............................9
Input/Output connector locations ............................9
Connecting computer cables ..............................9
Starting your computer the first time ...........................11
Running the operating system setup program .......................11
Registering your computer ..............................12
Using Access IBM .................................12
Installing other operating systems ............................13
Using the Product Recovery Program...........................13
Creating emergency diskettes .............................13
Creating a recovery repair diskette ..........................13
Creating a Norton AntiVirus Rescue diskette .......................14
Creating an IBM Enhanced Diagnostics diskette ......................14
Recording important numbers .............................14
Shutting down ..................................14
Chapter 3. Operating Your Computer .......................17
Starting your computer ...............................17
Using video features ................................17
Video device drivers ...............................18
Changing monitor settings .............................18
Using audio features ................................19
Line in ....................................19
Line out ...................................19
Microphone ..................................19
Managing your computer on a network ..........................19
© Copyright IBM Corp. 2000 iii
WakeonLAN.................................19
Alert on LAN .................................20
Remote Program Load or Dynamic Host Configuration Protocol.................20
LANClient Control Manager (LCCM)..........................20
System Migration Assistant .............................20
Desktop Management Interface ............................21
Using security features ...............................21
Anti-intrusion features...............................21
Component protection ...............................21
Data protection .................................21
Locking the keyboard ...............................22
Shutting down ..................................22
Chapter 4. Configuring your computer ......................23
Using the BIOS Setup Utility program ..........................23
Starting the BIOS Setup Utility program.........................23
After the BIOS Setup Utility program is started ......................23
Using the SCSISelect Utility program ...........................24
Starting the SCSISelect Utility program .........................24
Selections available from the SCSISelect menu .......................24
Chapter 5. Installing Options ..........................27
Major components of the IBM IntelliStation computer .....................27
System board...................................28
Internal cable connectors ..............................28
CMOS recovery jumper ..............................29
Installing adapters-before you begin ...........................29
System reliability considerations ...........................29
Handling static-sensitive devices ...........................30
Safety information ................................30
Removing the side cover ...............................30
Removing the support bracket .............................31
Working with adapters ...............................32
Adapter considerations ..............................33
Installing an adapter ...............................34
Installing an optional SCSI adapter ..........................35
Installing internal drives ...............................36
Internal drive bays ................................37
Preinstallation steps (all bays) ............................37
Installing a drive in bay 2 or 4 ............................38
Installing a hard disk drive in bay 5, 6, or 7 .......................39
Installing memory modules ..............................40
Installing a security U-bolt ..............................42
Replacing the cover.................................43
Connecting external devices ..............................44
Installation procedure ...............................44
Input/Output connector descriptions ...........................45
Mouse connector ................................45
Keyboard connector ...............................45
Parallel connector ................................45
Serial connectors.................................46
Ethernet connector ................................46
Universal Serial Bus connectors............................46
Audio connectors ................................47
Video connector .................................47
Ultra 3/160 SCSI connector .............................48
Chapter 6. Solving problems ..........................49
Diagnostic tools overview ..............................49
POST.....................................51
iv IntelliStation M Pro: User Guide
POST beep code descriptions ............................51
Small computer system interface messages (some models) ....................51
Diagnostic programs and error messages .........................52
Text messages .................................53
Starting the diagnostic programs ...........................53
Viewing the test log ...............................55
Diagnostic error message tables............................55
Other diagnostic programs ..............................58
PC-Doctor for Windows ..............................58
Troubleshooting charts................................59
Software error messages ..............................63
Troubleshooting the Ethernet controller .........................63
Ethernet controller messages.............................65
Recovering your operating system and preinstalled software ...................69
Recovering or installing device drivers .........................69
Recovering the operating system ...........................70
Using the Recovery Repair diskette ..........................71
Using ConfigSafe ................................71
Erasing a lost or forgotten password (clearing CMOS) .....................72
Recovering from a POST/BIOS update failure ........................72
Replacing the battery ................................73
Chapter 7. Getting help, information, and service .................75
Getting information ................................75
Using the World Wide Web .............................75
Getting information by fax .............................75
Getting help and service ...............................75
Using the documentation and diagnostic programs .....................75
Calling for service ................................76
Other services .................................77
Purchasing additional services .............................78
Ordering replacement Product Recovery Program CDs .....................78
Appendix A. Caring for your computer ......................79
Taking care of your computer .............................79
Basics ....................................79
Cleaning your computer ..............................79
Cleaning tape drives ...............................80
Moving your computer ..............................80
Appendix B. Computer records .........................83
Serial numbers and keys ...............................83
Appendix C. Viewing the license agreement....................85
Appendix D. Product warranties and notices ...................87
Warranty Statements ................................87
IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part1-General Terms) . . . 87
IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 – General
Terms)....................................90
Part2-Worldwide Country-Unique Terms ........................92
Notices .....................................96
Edition Notice .................................96
Year 2000 readiness and instructions ..........................97
Trademarks ..................................97
Important notes .................................98
Electronic emission notices .............................98
Power cord notice .................................100
Contents v
Index ....................................103
vi
IntelliStation M Pro: User Guide
Safety Information
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation, maintenance,
or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to this
product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems, networks,
and modems before you open the device covers, unless instructed otherwise
in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
DANGER
Le courant électrique provenant de l’alimentation, du téléphone et des câbles de
transmission peut présenter un danger.
Pour éviter tout risque de choc électrique :
v Ne manipulez aucun câble et n’effectuez aucune opération d’installation,
d’entretien ou de reconfiguration de ce produit au cours d’un orage.
v Branchez tous les cordons d’alimentation sur un socle de prise de courant
correctement câblé et mis à la terre.
v Branchez sur des socles de prise de courant correctement câblés tout
équipement connecté à ce produit.
v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou
déconnecter les câbles d’interface.;
v Ne mettez jamais un équipement sous tension en cas d’incendie ou
d’inondation, ou en présence de dommages matériels.
v Avant de retirer les carters de l’unité, mettez celle-ci hors tension et
déconnectez ses cordons d’alimentation, ainsi que les câbles qui la relient aux
© Copyright IBM Corp. 2000 vii
réseaux, aux systèmes de té lécommunication et aux modems (sauf instruction
contraire mentionnée dans les procédures d’installation et de configuration).
v Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent
produit ou des périphériques qui lui sont raccordés, reportez-vous aux
instructions ci-dessous pour connecter et déconnecter les différents cordons.
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
3. Branchez les câbles d’interface sur des
connecteurs.
4. Branchez les cordons d’alimentation sur
des prises.
5. Mettez les unités sous tension.
Lithium battery notice
CAUTION:
Danger of explosion if battery is incorrectly replaced.
When replacing the battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. The battery contains lithium
and can explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Connexion:
Déconnexion:
1. Mettez les unités hors tension.
2. Débranchez les cordons d’alimentation
des prises.
3. Débranchez les câbles d’interface des
connecteurs.
4. Débranchez tous les câbles des unités.
Dispose of the battery as required by local ordinances or regulations.
ATTENTION
Danger d’explosion en cas de remplacement incorrect de la batterie.
Remplacer uniquement par une batterie IBM de type ou d’un type équivalent
recommandé par le fabricant. La batterie contient du lithium et peut exploser en
cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut
inappropriée.
Ne pas :
v Lancer ou plonger dans l’eau
v Chauffer à plus de 100°C (212°F)
v Réparer ou désassembler
Mettre au rebut les batteries usagées conformément aux règlements locaux.
Modem safety information
To reduce the risk of fire, electrical shock, or injury when using telephone
equipment, always follow basic safety precautions, such as:
v Never install telephone wiring during a lightning storm.
viii IntelliStation M Pro: User Guide
v Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
v Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
v Use caution when installing or modifying telephone lines.
v Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
v Do not use the telephone to report a gas leak in the vicinity of the leak.
Consignes de sécurité relatives au modem
Lors de l’utilisation de votre matériel téléphonique, il est important de respecter les
consignes ci-après afin de réduire les risques d’incendie, d’électrocution et d’autres
blessures :
v N’installez jamais de cordons téléphoniques durant un orage.
v Les prises téléphoniques ne doivent pas être installées dans des endroits
humides, excepté si le modèle a été conçu à cet effet.
v Ne touchez jamais un cordon téléphonique ou un terminal non isolé avant que
la ligne ait été déconnectéeduréseau téléphonique.
v Soyez toujours prudent lorsque vous procédez à l’installation ou à la
modification de lignes téléphoniques.
v Si vous devez téléphoner pendant un orage, pour éviter tout risque de choc
électrique, utilisez toujours un téléphone sans fil.
v En cas de fuite de gaz, n’utilisez jamais un téléphone situéàproximité de la
fuite.
Laser compliance statement
Some IBM Personal Computer models are equipped from the factory with a
CD-ROM drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM drives are
also sold separately as options. CD-ROM drives and DVD-ROM drives are laser
products. These drives are certified in the U.S. to conform to the requirements of
the Department of Health and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, these drives
are certified to conform to the requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM drive or a DVD-ROM drive is installed, note the following
handling instructions.
CAUTION:
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Removing the covers of the CD-ROM drive or DVD-ROM drive could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
CD-ROM drive or DVD-ROM drive. Do not remove the drive covers.
Some CD-ROM drives and DVD-ROM drives contain an embedded Class 3A or
Class 3B laser diode. Note the following statement.
Safety Information ix
DANGER
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
DANGER:
Certains modèles d’ordinateurs personnels sont équipésd’origine d’une unité de
CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues séparément
en tant qu’options. L’unité de CD-ROM/DVD-ROM est un appareil à laser. Aux
État-Unis, l’unité de CD-ROM/DVD-ROM est certifiée conforme aux normes
indiquées dans le sous-chapitre J du DHHS 21 CFR relatif aux produits à laser de
classe 1. Dans les autres pays, elle est certifiée être un produit à laser de classe 1
conforme aux normes CEI 825 et CENELEC EN 60 825.
Lorsqu’une unité de CD-ROM/DVD-ROM est installée, tenez compte des
remarques suivantes:
ATTENTION: Pour éviter tout risque d’exposition au rayon laser, respectez les
consignes de réglage et d’utilisation des commandes, ainsi que les procédures
décrites.
L’ouverture de l’unité de CD-ROM/DVD-ROM peut entraîner un risque
d’exposition au rayon laser. Pour toute intervention, faites appel à du personnel
qualifié.
Certaines unités de CD-ROM/DVD-ROM peuvent contenir une diode à laser de
classe 3A ou 3B. Tenez compte de la consigne qui suit:
DANGER
Rayonnement laser lorsque le carter est ouvert. Évitez toute exposition directe des yeux
au rayon laser. Évitez de regarder fixement le faisceau ou de l’observer à l’aide
d’instruments optiques.
x IntelliStation M Pro: User Guide
Preface
This book will help you become familiar with your IBM®IntelliStation®M Pro Type
6849 computer and its many features. This book describes how to set up,
configure, operate, maintain, and install options in your computer. Information
about software, problem solving, and getting help are also included.
Related Information
The following documentation contains additional information about your
computer. If your computer comes with IBM-preinstalled software, you might be
able to view these documents in Access IBM. See “Using Access IBM” on page 12.
The IBM documents listed below can also be found at http://www.ibm.com on the
World Wide Web.
v Hardware Maintenance Manual
This publication contains information for trained service technicians. It can be
found at http://www.ibm.com/pc/support on the World Wide Web. Type the
machine type/model number (type model) into the Quick Path field and then
click Go. Click Online publications and then click Hardware Maintenance
Manuals.
v Device Driver and IBM Enhanced Diagnostics CD
This CD contains diagnostic tools and preinstalled device drivers. Several
README files on this CD contain information about the various adapters and
devices that might be components of your computer.
v Adaptec SCSI documentation
This documentation, included on the Software Selections CD, contains information
and instructions for installing and configuring small computer systems interface
(SCSI) device drivers and devices.
v Software Selections CD
This CD contains most of the preinstalled software.
Notices used in this book
Notices for hardware and software use and safety are placed throughout this User
Guide.
The notice definitions, from helpful aids to essential safety practices, are as follows:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you
avoid inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or data
if procedures are not followed closely.
v Caution: These notices indicate potentially hazardous situations if procedures
are not followed closely.
v Danger: These notices indicate situations that can be potentially lethal or
extremely hazardous to you if procedures are not followed closely.
© Copyright IBM Corp. 2000 xi
xii IntelliStation M Pro: User Guide
Chapter 1. Introducing the IntelliStation M Pro
Thank you for selecting an IBM IntelliStation M Pro Professional Workstation. Your
computer incorporates many of the latest advances in computing technology,
making it easy to expand and upgrade as your needs change.
Your IBM IntelliStation M Pro computer comes with a three-year limited warranty
and IBM Computer Start Up Support. If you have access to the World Wide Web,
you can obtain up-to-date information about your IntelliStation M Pro model and
other IBM computer products at http://www.ibm.com/pc/us/intellistation/.
Your computer model and serial numbers are located on labels on the bottom of
the lower right side of the machine. You will need these numbers when you
register your computer with IBM and to record in “Appendix B. Computer
records” on page 83.
Serial number
© Copyright IBM Corp. 2000 1
IntelliStation M Pro features and specifications
The following table provides a summary of the features and specifications. Some
features and specifications might not apply.
Table 1. Features and Specifications
Microprocessor:
®
v Intel
Memory:
v Minimum: 128 MB
v Maximum: 2.0 GB
v Type: PC600 or PC800 Rambus
v Slots: 4 dual inline
Internal Drives:
v Hard disk drive: IDE/SCSI
v CD-ROM: IDE
One of the following:
v CD-ROM: IDE
v DVD-ROM: IDE
v CD-RW: IDE
Expansion bays:
v Two 5.25-in. bays (1 CD-ROM drive
v Five 3.5-in. bays (1 diskette drive
PCI expansion slots:
v Five 33 MHz/32-bit slots on the
Power supply:
340 watt (90-240 V ac)
Pentium®4 with 256 KB
Level-2 cache
RIMMs only
installed)
installed)
system board
Video Adapter: (depending on your
model)
v Matrox with 16 MB SDRAM video
memory
v NVidia has 32 MB SDRAM video
memory
Size and weight:
v Height: 470 mm (18.5 in.)
v Depth: 508 mm (19.9 in.)
v Width: 165 mm (6.5 in.)
v Weight: approximately 19.5 Kg (43
lb.) when fully configured or 15.9
Kg (35 lb.) minimum
Integrated functions:
v 10BASE-T/100BASE-TX Ethernet
controller on the system board
with RJ45 Ethernet port
v Two serial ports
v One parallel port
v Two USB ports
v Keyboard port
v Mouse port
v Audio ports
– Line out
– Line in
– Mic
v Dual-channel bus mastering IDE
controller
Acoustical noise emissions:
v Sound power, idling: 6.6 bel
maximum
v Sound power, operating: 6.8 bel
maximum
Environment:
v Air temperature:
– Computer on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914 m
(2998.7 ft.)
– Computer on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m
(2998.7 ft.) to 2133 m (6998.0 ft.)
– Computer off: 10° to 43° C (50.0°
to 109.4° F). Maximum altitude:
2133 m (6998.0 ft.)
v Humidity:
– Computer on: 8% to 80%
– Computer off: 8% to 80%
Heat output:
Approximate heat output in British
Thermal Units (Btu) per hour
v Minimum configuration: 341 Btu
(100 watts)
v Maximum configuration: 1604 Btu
(470 watts)
Electrical input:
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 90 V ac
– Maximum: 137 V ac
v Input voltage high range:
– Minimum: 180 V ac
– Maximum: 265 V ac
v Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.08 kVA
– Maximum: 0.52 kVA
Software
Your IBM IntelliStation comes with either Microsoft®Windows®2000 Professional
or Windows NT
Program, you have the option of installing either operating system.
A variety of software, application programs, diagnostic tools, and device drivers
are included. Some of the software is preinstalled. Other software tools are on the
CDs included with your computer.
2 IntelliStation M Pro: User Guide
®
Workstation preinstalled. Through the Product Recovery
Important
The software, other than the Microsoft operating system, is licensed under the
terms of the IBM International License Agreement for Non-Warranted
Programs. Use of your computer signifies acceptance of this license
agreement. Refer to for directions on viewing the license agreement.
Preinstalled software
In addition to the Microsoft operating system, your preinstalled software includes
other programs.
v Access IBM is a desktop interface that enables you to easily find help and other
information about your computer.
v ConfigSafe is a comprehensive configuration tracking and recovery tool.
ConfigSafe periodically takes snapshots of your system configuration. You can
use ConfigSafe to restore your system to its last usable state if your desktop
becomes damaged, unusable, or otherwise unstartable.
v Adobe Acrobat Reader is used to read portable document format (PDF) files,
including your online documentation. The most updated Adobe Acrobat Reader
for other languages and operating systems can be downloaded from the Adobe
Web site at http://www.adobe.com.
v PC-Doctor for Windows is a diagnostic tool designed to be used with Windows.
Support documentation is built into the Help system.
v Device drivers for factory-installed features are preinstalled on your computer.
The latest device drivers are also available at
http://www.ibm.com/pc/support/ on the World Wide Web.
v The Product Recovery Program is a software recovery tool that enables you to
recover your operating system, applications, and device drivers, if necessary. You
can choose to recover either Windows NT or Windows 2000 Professional.
Important
The Product Recovery Program is on a hidden, hard disk drive partition. Do
not delete or otherwise destroy this partition.
See “Software Selections CD” for more information about preinstalled software.
Software Selections CD
Software and documentation are provided on the Software Selections CD. You can
install or uninstall software and documentation, and create an image of the CD on
your computer desktop.
The following list describes some of the software programs provided on the
Software Selections CD. Your preinstalled software may be slightly different.
Chapter 1. Introducing the IntelliStation M Pro 3
Norton AntiVirus for IBM Use Norton AntiVirus for IBM to detect and remove
viruses from your computer.
Netscape Communicator Use Netscape Communicator to navigate your company
intranet or the World Wide Web. Netscape
Communicator provides a full suite of Internet
functions, including e-mail, threaded discussion groups
(newsgroups), and support for the latest features on the
IBM Update Connector
®
Tivoli
Management Agent A network administrator can use this program to gather
™
World Wide Web.
Use IBM Update Connector to download software
programs, and software updates from the IBM Web site.
Update Connector can automatically determine when
your computer needs available updates, and can install
them at your option.
information about your computer and monitor its
operation.
Device Drivers and IBM Enhanced Diagnostics CD
Diagnostic test programs and device drivers are stored on the Device Drivers and
IBM Enhanced Diagnostics CD. These test programs provide the primary method of
testing system components.
Other software
Lotus®SmartSuite, a package of award-winning productivity applications, contains
powerful applications and everything you need to access the Internet. Your
computer comes with a Lotus Smartsuite proof of entitlement to receive one free
CD-ROM version of Lotus SmartSuite. When you receive your SmartSuite package,
insert the Lotus SmartSuite CD into your CD-ROM drive, or contact your network
administrator for assistance.
What your computer offers
Your computer takes advantage of advancements in data storage, and memory
management. Your computer combines:
v High performance AGP graphics
v Large system memory
The memory bus in your computer supports up to 2 gigabytes (GB)
memory. The memory controller provides error code correction (ECC) support
for up to four industry-standard Rambus dynamic random access memory
(RDRAM) Rambus in-line memory modules (RIMMs).
v Systems-management capabilities
Your computer comes with network and power management tools. See
“Managing your computer on a network” on page 19 for more information.
v Integrated network environment support
Your computer comes with an Ethernet controller on the system board. This
Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps
networks. The computer automatically selects between 10BASE-T and
100BASE-TX environments. The controller provides full-duplex (FDX) capability,
which enables simultaneous transmission and reception of data on the Ethernet
local area network (LAN).
1. One Gigabyte is equal to 1,000,000,000 bytes.
1
of system
4 IntelliStation M Pro: User Guide
Reliability, availability, and serviceability features
Three of the most important features in computer design are reliability, availability,
and serviceability (RAS). The RAS features help to ensure the integrity of the data
that is stored on your computer; the availability of the computer when you need it;
and the ease with which you can diagnose and repair problems.
The following is an abbreviated list of the RAS features that your computer
supports. Many of these features are explained in the later chapters of this
publication.
v Reliability features
– Boot block recovery
– Cooling fans with speed-sensing capability
– Customer upgradable basic input/output system (BIOS)
– Error code correction (ECC) front-side buses (FSBs)
– ECC L2 cache
– ECC memory
– Parity checking on the small computer system interface (SCSI) and peripheral
component interconnect (PCI) buses
– Advanced configuration and power interface (ACPI)
– Power-on self-test (POST)
– Rambus dynamic random access memory (RDRAM) with serial presence
detect (SPD)
v Availability features
– Advanced desktop management interface (DMI) features
– Alert on LAN
- Chassis intrusion
- Operating system (OS) suspensions
– Auto-restart initial program load (IPL) power supply
– Automatic error retry or recovery
– Automatic computer restart
– Automatic restart after power failure
– Built-in, menu-driven configuration programs
– Built-in, menu-driven SCSI configuration programs (some models)
– Built-in, menu-driven setup programs
– Menu-driven diagnostic programs on compact disc read-only memory
(CD-ROM)
– Monitoring support for temperatures, voltages, and fan speed
– Standard advanced system management (ASM) PCI adapter provides control
for remote system management
– Upgradable BIOS, diagnostics ASM PCI adapter microcode, and POST
– Wake on LAN
v Serviceability features
– 24/7 customer support
– 3-year warranty
– Adaptec built-in self-test (BIST)
– Alert on LAN with optional IBM Ethernet adapter
– CD-ROM-based diagnostics
– Diagnostic support of Ethernet adapters
– Error codes and messages
– Processor serial number access
– Read-only memory (ROM) checksums
– Standard-cables-present detection
™
capability
®
(WOL) capability
2
2. Or unresponsive operating systems
Chapter 1. Introducing the IntelliStation M Pro
5
– Vital product data (VPD); includes serial number information and
replacement part numbers, stored in nonvolatile memory, for easier remote
maintenance
Computer controls and indicators
The following illustration identifies the controls and indicators on the computer.
CD eject
button
CD-ROM drive
activity light
Diskette eject
button
Diskette drive
activity light
Hard disk drive
activity light
Power-on
light
Power control
button
CD-ROM drive eject button: opens and closes the CD tray.
CD-ROM drive activity light: indicates when the CD-ROM drive is in use.
Diskette drive eject button: releases a diskette from the drive.
Diskette drive activity light: indicates when the diskette drive is in use.
Hard disk drive activity light: indicates when the hard disk drive is in use.
Power-on light: indicates when your computer is turned on.
Power control button: enables you to turn the computer on or off manually.
6 IntelliStation M Pro: User Guide
Chapter 2. Setting up your computer
This chapter provides information about selecting and arranging a work space,
setting up your computer, and preparing it to run your applications.
Before you begin
Read the “Safety Information” on page vii before setting up your computer.
You will need the following:
v Computer
v Computer power cord
v Keyboard
v Mouse
v Monitor (sold separately with signal cable and power cord)
If you are missing an item, contact your place of purchase.
Selecting a location for your computer
Make sure you have an adequate number of properly grounded electrical outlets
for the computer, monitor, and any other devices. Select a location for the
computer where it will remain dry. Leave about 50 mm (2 in.) of space around the
computer for proper air circulation.
The following sections describe arranging your computer for comfort and
ease-of-use.
Arranging your work space
Arrange both the equipment and your work area to suit you. Light sources, air
circulation, and the location of electrical outlets can affect how you arrange your
work space.
Comfort
The following guidelines will help you decide what working position suits you
best.
Choose a chair to reduce fatigue from sitting in the same position for long periods.
The backrest and seat should adjust independently and provide good support. The
seat should have a curved front to relieve pressure on the thighs. Adjust the seat
so that your thighs are parallel to the floor and your feet are either flat on the
floor, or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists
in a neutral, comfortable position. Try to keep a light touch on the keyboard, and
your hands and fingers relaxed. Change the angle of the keyboard for maximum
© Copyright IBM Corp. 2000 7
comfort by adjusting the position of the keyboard feet.
Adjust the monitor so that the top of the screen is at, or slightly below, eye level.
Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24
in.), and position it so that you can view it without having to twist your body.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights,
windows, and other light sources. Place the monitor at right angles to light sources
whenever possible. Reduce overhead lighting, if necessary, by turning off lights or
using lower wattage bulbs. If you install the monitor near a window, use curtains
or blinds to block the sunlight. You might have to adjust the Brightness and
Contrast controls on the monitor as the lighting changes throughout the day.
Viewing distance
Lower
back
support
Seat
height
Where it is impossible to avoid reflections or to adjust the lighting, place an
antiglare filter over the screen. However, these filters might affect the clarity of the
screen image; try them only after you have exhausted other methods of reducing
glare.
Dust compounds problems associated with glare. Clean your monitor screen
periodically using a soft cloth moistened with a nonabrasive, liquid glass cleaner.
Air circulation
Your computer and monitor produce heat. The computer fan pulls in fresh air and
forces out hot air. The monitor lets hot air escape through vents. Blocking the air
vents can cause overheating, possibly resulting in malfunction or damage. Place
the computer and monitor so that nothing blocks the air vents; usually 51 mm (2
in.) of air space is sufficient. Also, make sure the vented air is not blowing on
someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of device power cords and cables
might determine the final placement of your computer.
When arranging your work space:
v Avoid the use of extension cords. Whenever possible, plug the computer power
cord directly into an electrical outlet.
v Keep power cords and cables neatly routed away from walkways and other
areas where they might be accidentally dislodged.
For more information about power cords, see “Connecting computer cables” on
page 9 below and “Power cord notice” on page 100.
8 IntelliStation M Pro: User Guide
Moving the stabilizing feet
The two front feet attached to the bottom of your computer rotate outward 90
degrees to provide additional stability when the computer is upright.
To access the inside of the computer, you might find it easier to lay the computer
on its side. Before laying the computer on its side, rotate the feet inward so the
weight of the computer does not break them.
When you are finished and have reinstalled the side cover, turn the two front
stabilizing feet a quarter turn outward and set the computer carefully back on its
feet.
Input/Output connector locations
The following illustration shows the input/output connectors and the expansion
slots on the rear of the computer. For pin assignments and more details about
these connectors, see “Input/Output connector descriptions” on page 45.
Power cord
connector
Mouse
Keyboard
Parallel
Serial 1
Serial 2
Ethernet
USB 2
USB 1
Mic
Line out
Line in
Video
SCSI (optional)
1
2
2
1
Connecting computer cables
Use the following steps to set up your computer. Look for the small icons on the
following pages and on the back of your computer.
Chapter 2. Setting up your computer 9
If your computer cables and connector panel have color-coded connectors, match
the color of the cable end with the color of the connector. For example, match a
blue cable end with a blue connector, a red cable end with a red connector, and so
on.
1. Connect the monitor cable and tighten the screws. Connect the keyboard and
mouse cables.
Monitor
Keyboard Mouse
Note: If your computer has Windows NT and a ScrollPoint®mouse, the
ScrollPoint function might not be enabled when you start the computer
the first time. Shut down and restart the computer to enable the
ScrollPoint function.
2. Connect any additional devices you might have.
v Connect a printer or parallel device to the parallel connector.
Parallel
v Connect a serial device or external modem to the serial connector.
Serial
Device
v Connect Universal Serial Bus (USB) devices to either of the two USB
connectors.
v Connect optional devices, such as speakers, microphones, or headphones.
10 IntelliStation M Pro: User Guide
USB
Device
Audio
Important
To operate the computer within FCC Class A or Class B limits, use a
category 5 Ethernet cable.
v Connect the Ethernet cable to the RJ45 Ethernet connector.
Ethernet
3. If there is a label covering the power connector, remove it. Connect the power
cord to the power connector on the rear of the computer.
Power
4. Connect all other power cords into properly grounded electrical outlets.
Note: When the computer power cord is first plugged in, the computer might turn
on for a few seconds, and then turn off. This is normal.
Starting your computer the first time
Do the following to start your computer.
1. Turn on all peripheral devices, such as printers, scanners, external SCSI devices,
and so on, first.
2. Press the power control button on your computer. For the location of the power
control button, see “Computer controls and indicators” on page 6.
If you experience any problems during startup, such as numeric error codes or a
series of beeps, see “Chapter 6. Solving problems” on page 49 and “Chapter 7.
Getting help, information, and service” on page 75 for more information.
During start up, a message might be displayed to prompt you to press a function
key to start other programs. These other programs might include the BIOS Setup
Utility and SCSISelect Utility. See “Using the BIOS Setup Utility program” on
page 23 and “Using the SCSISelect Utility program” on page 24 for information on
these programs.
Running the operating system setup program
If you are starting your computer for the first time, the Microsoft Windows setup
program runs automatically when you start the computer. The program will
prompt you to make choices or type information. If you need more detailed
information than is provided in this User Guide, see your Microsoft
operating-system manual.
Chapter 2. Setting up your computer 11
Important information to know before you start:
v The setup program might be slightly different from the one described in your
operating-system manual. Some choices do not appear because they are preset.
v During the setup procedure, you must indicate that you accept the license
agreement.
v The Microsoft registration information will already be entered into the
registration field. If the Product ID number is not already entered, you must
type it. The Product ID is on a label attached to the computer.
To complete the setup program, you will need the following information.
v The Microsoft documentation that came with your computer.
v Network information (if applicable) from your network administrator.
v The printer model and port, if a printer is attached directly to your computer.
Important
After turning on your computer for the first time, you must complete the
operating system setup procedure before turning off your computer;
otherwise, unexpected results might occur.
After the setup procedure finishes and the computer restarts, the Windows desktop
opens. Your computer is ready for use.
Registering your computer
Registering your computer helps IBM provide better service to you. When IBM
receives your registration information, it is placed into a central technical support
database. If you need technical assistance, the technical support representative will
have information about your computer. In addition, comments about your
computer are reviewed by a team dedicated to customer satisfaction and are taken
into consideration in making improvements to IBM computers. To register your
computer, use one of the following methods:
v Register through Access IBM. In Access IBM, select Get started. Click
Registering your IBM Computer, and then follow the instructions in the
window. (See “Using Access IBM” for further information.)
v Click the IBM Register icon on the desktop and follow the directions.
v Register your computer at http://www.ibm.com/pc/register on the World Wide
Web.
Note: The Register program that starts through Access IBM or the IBM
Registration icon will enable you to print the registration information and
provide a mailing address, in the event no modem or Internet access is
available.
Using Access IBM
Your Windows Desktop provides an Access IBM icon. Access IBM provides an
interface through which you can quickly access information or perform specific
tasks.
The Access IBM program provides links to selected IBM Web sites and IBM
Assistant, a help system for many end-user tasks such as getting started, viewing
documentation, customizing, upgrading, maintaining, and solving problems.
12 IntelliStation M Pro: User Guide
Shortcuts are also provided to help accomplish many of these tasks. You can also
view the IBM International License Agreement for Non-Warranted Programs,
which applies to:
v All software preinstalled by IBM on the hard disk drive that does not have its
own license agreement
v Software on the Software Selections CD
v Software on the Device Driver and IBM Enhanced Diagnostics CD
v View the IBM International License Agreement for Non-Warranted Programs
Your use of these programs indicates the acceptance of the license agreement.
Installing other operating systems
If you install another operating system, you might need additional software or
device drivers. Drivers for devices that came with your computer are available on
the Device Driver and IBM Enhanced Diagnostics CD. You can obtain the latest device
drivers at http://www.ibm.com/pc/support on the World Wide Web.
Before installing any operating system, be sure you obtain the latest program
release. Contact the operating system manufacturer or, if applicable, check the
manufacturer’s World Wide Web site to obtain the updates.
To install an operating system, follow the instructions in the documentation
provided with the operating system CDs or diskettes. Additional information about
operating systems is posted periodically on the IBM Web site at
http://www.ibm.com/pc/support.
Using the Product Recovery Program
The Product Recovery Program is preinstalled on the hard disk that comes with
your IBM computer. The Product Recovery Program is designed to be hidden from
view to protect it from accidental damage.
If you are using FDISK, NT Disk Administrator, or another utility to reformat the
hard disk drive, you might see the partition where the Product Recovery Program
is stored. Do not delete this partition or the Product Recovery Program will be lost.
If your hard disk drive, including the partition where the Product Recovery
Program resides, becomes damaged or you replace the hard disk drive, see
“Ordering replacement Product Recovery Program CDs” on page 78.
Creating emergency diskettes
At your earliest opportunity, create the following diskettes. Store them in a safe
place.
Creating a recovery repair diskette
It is important that you create this diskette. In the unlikely event your desktop
becomes unusable, the emergency repair diskette will enable you to access the
Product Recovery Program. Additional information about the diskette is in Access
IBM. To see how to use this diskette, refer to “Using the Recovery Repair diskette”
on page 71.
Do the following to create the Recovery Repair diskette:
Chapter 2. Setting up your computer 13
1. From the Access IBM menu, select Maintain.
2. Click Creating emergency diskettes.
3. Follow the instructions on the screen.
Creating a Norton AntiVirus Rescue diskette
The Norton AntiVirus program periodically checks your drives for computer
viruses. Additional information about creating and using the diskette is in Access
IBM.
Do the following to create the Norton AntiVirus Rescue diskettes:
1. From the Access IBM menu, select Maintain.
2. Click Creating emergency diskettes.
3. Follow the instructions on the screen.
Creating an IBM Enhanced Diagnostics diskette
The IBM Enhanced Diagnostics diskette is used to test hardware components of
your computer.
Do the following to create the diagnostics diskette:
1. From the Access IBM menu, select Maintain.
2. Click Creating emergency diskettes.
3. Follow the instructions on the screen.
You can also download the diagnostic program image from the IBM Web site at
http://www.ibm.com/pc/support. See “Using the Enhanced diagnostics diskette”
on page 54.
Recording important numbers
Locate the serial, model, and type numbers. Record this information in
“Appendix B. Computer records” on page 83. You will need these numbers when
communicating with IBM about your computer.
Shutting down
When you are ready to turn off the computer, use the shutdown procedure for
your operating system to save data and prevent damage to your applications. See
your operating system manual for more information.
Do the following to shut down your computer:
1. Save and close all files with which you are working.
2. Close all open applications.
3. Click the Windows Start button.
4. Select Shut Down; then, click OK to confirm.
Important
In some circumstances, your new computer might not turn off immediately
when you press the power control button. If this happens, press and hold the
power-control button until the computer turns off.
14 IntelliStation M Pro: User Guide
CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have more
than one power cord. To remove all electrical current from the device, ensure that all
power cords are disconnected from the power source.
2
1
Chapter 2. Setting up your computer 15
16 IntelliStation M Pro: User Guide
Chapter 3. Operating Your Computer
This chapter provides information for the day-to-day use of your computer.
Starting your computer
If you are starting your computer for the first time, see “Starting your computer
the first time” on page 11. After you review that section, return to this page for
further instructions.
What you see and hear when you start up your computer depends on the features
installed and the settings in the BIOS Setup Utility program.
If power-on self-test (POST) detects a problem, there might be a series of beeps or
no beep, and a numeric error message might appear on the screen. Write down
any beep series and error code numbers with descriptions, then see
“Troubleshooting charts” on page 59 for the explanation of error codes.
During start up, the following messages might be displayed briefly:
v To start the Product Recovery Program, Press F11
v Hit <F2> if you want to run SETUP
v Press CTRL A for SCSISelect Utility (some models only)
To use these features, press the appropriate function key or keys quickly. The
messages appear for only seconds. For more information about these messages, see
“Starting your computer the first time” on page 11.
During startup, you might not see Hit <F2> if you want to run SETUP.Ifyou
want to see the prompt, see instructions for displaying the prompt in “Using the
BIOS Setup Utility program” on page 23.
The BIOS Setup Utility program will help you configure your computer with
passwords, PCI adapter configuration, as well as other options. The BIOS Setup
Utility menu is displayed at the top of the screen. To navigate the menu and screen
items, follow the directions on the right of the screen.
The operating system and application programs initiate from the hard disk drive.
If your computer is attached to a network, the computer will begin attaching to
any LANS, and remote applications to which you have access. A network
administrator can also ″wake up″ your computer, start it remotely, to download
programs or gather information about computer performance. For more
information see, “Wake on LAN” on page 19.
Using video features
Your computer has an accelerated graphics port (AGP) graphics adapter that uses a
standard video protocol for displaying text and graphic images on a monitor
screen. The adapter supports a variety of video modes. Video modes are different
combinations of resolution, refresh rate, and color defined by a video standard for
displaying text or graphics.
© Copyright IBM Corp. 2000 17
Video device drivers
To take full advantage of the graphics adapter in your computer, some operating
systems and application programs require custom software, video device drivers.
These device drivers provide greater speed, higher resolution, more available
colors, and flicker-free images.
Device drivers for the graphics adapter and a README file with instructions for
installing the device drivers are provided on the Device Driver and IBM Enhanced
Diagnostics CD that comes with your computer. If your computer has
IBM-preinstalled software, video device drivers are installed in the
IBMTOOLS/DRIVERS/VIDEO directory. You can use the device driver installation
instructions if you need to reinstall the device drivers or if you need information
on obtaining and installing updated device drivers.
See “Chapter 7. Getting help, information, and service” on page 75 for more
information.
Changing monitor settings
To get the best possible image on your screen and to reduce flicker, you might
need to reset the resolution and refresh rate of your monitor. You can view and
change monitor settings through your operating system using the instructions
provided in the README files on the Device Driver and IBM Enhanced Diagnostics
CD (in the video device driver) that comes with your computer. See your operating
system documentation for more information on monitor settings.
Attention
Before changing monitor settings, review the documentation that comes with
your monitor. The information that comes with your monitor usually includes
resolution and screen refresh rates that your monitor supports. Using a
resolution or refresh rate that is not supported by your monitor might cause
the screen to become unreadable and could damage the monitor. If you need
additional information, contact the manufacturer of the monitor.
To minimize screen flicker and jitter, set your monitor for the highest non
interlaced refresh rate that the monitor supports. If your monitor complies with the
VESA display data channel (DDC) standard, it is probably already set to the
highest refresh rate the monitor and video controller can support. If you are not
sure if your monitor is DDC-compliant, see the documentation provided with the
monitor.
If you have a dual-monitor video adapter and you connect both monitors but the
second monitor doesn’t work, do the following:
1. Go to Start→Settings→Control Panel
2. Double-click Display Properties→Settings→Display Type.
3. Enable the Multi-head option.
4. Close all Control Panel windows.
18 IntelliStation M Pro: User Guide
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