IBM NetVista X40, IntelliStation E Pro 6836, IntelliStation E Pro 6846 User Manual

IBM®IntelliStation®E Pro
User’ s Guide IntelliStation E Pro Types 6836, 6846
SC06-P456-60
IBM®IntelliStation®E Pro
User’ s Guide IntelliStation E Pro Types 6836, 6846
SC06-P456-60
NOTE: Before using this information and the product it supports, be sure to read the general information in “Appendix E. Product warranties and notices” on page 119.
First Edition (October 2000) © Copyright International Business Machines Corporation 2000. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Contents
Safety ...............v
Modem safety information .........xii
Preface ..............xiii
Relatedinformation...........xiii
Notices used in this book .........xiii
Chapter 1. Introducing the IntelliStation
E Pro models ............1
Features and specifications for the tower model . . 2 Features and specifications for the desktop model . . 2
Software................4
Preinstalled software...........4
Software Selections CD ..........5
OthersoftwareCDs...........6
What your IntelliStation E Pro offers ......6
Computercontrolsandindicators.......7
Chapter 2. Setting up your computer . . 9
Selecting a location for your computer......9
Arranging your workspace .........9
Comfort...............9
Glareandlighting...........10
Aircirculation............10
Electrical outlets and cable lengths .....10
Connecting computer cables .........10
Starting your computer for the first time ....12
Running the setup program ........13
Registering your computer .........14
Using Access IBM ............14
Viewing documentation on the World Wide Web . . 15
Installing other operating systems .......15
Product recovery program .........16
Additional setup tasks...........16
Setting up Internet Explorer ........16
Creating emergency repair diskettes .....16
Finishingtheinstallation..........17
Chapter 3. Operating your computer . . 19
Turning on your computer .........19
Usingvideofeatures...........20
Videodevicedrivers..........21
Changing monitor settings ........21
Using audio features ...........21
Lineout..............22
Linein...............22
Mic................22
MIDI...............22
Managing your computer..........22
WakeonLAN............22
Remote Program Load or Dynamic Host
ConfigurationProtocol .........22
Remote Administration .........23
LANClient Control Manager........23
System Migration Assistant ........23
Desktop Management Interface .......23
Using security features ..........23
Anti-intrusion features..........23
Component protection ..........24
Data protection ............24
Shutting down your operating system .....24
Turning off your computer .........25
Chapter 4. Configuring your computer 27
Using the Configuration/Setup Utility program . . 27
Starting the Configuration/Setup Utility program 27
Choices available from the Configuration/Setup
Utility main menu ...........27
Usingpasswords ...........29
Using the SCSISelect Utility program (some models) 30
Starting the SCSISelect Utility program ....30
Choices available from the SCSISelect menu . . 30
Chapter 5. Installing options .....33
Major components of the tower model .....33
Major components of the desktop model ....34
System and PCI extender boards .......35
System and PCI extender board option
connectors ..............35
System board internal cable connectors ....36
System board external connectors ......36
System board jumpers ..........37
Before you begin ............37
System reliability considerations ......38
Handling static-sensitive devices ......38
Safety information ...........39
Power and signal cables for internal drives ....43
Installing options in a tower model ......44
Moving the stabilizing feet ........44
Removingthesidecover.........45
Removing the support bracket assembly....46
Working with adapters .........47
Installing internal drives .........50
Installing memory modules ........55
Installing a security U-bolt ........57
Installing the cover ...........58
Installing options in the desktop model .....59
Removingthecomputercover.......59
Working with adapters .........60
Installing internal drives .........64
Installing memory modules ........67
Installing a security U-bolt ........68
Installing the cover ...........69
Connecting external options ........70
I/O connector locations .........71
Input/Output connectors .........72
Chapter 6. Solving problems .....77
Diagnostic tools overview .........77
© Copyright IBM Corp. 2000 iii
POST ................78
POST beep code descriptions .......78
Small computer system interface messages (some
models)................78
Diagnostic programs and error messages ....79
Textmessages ............80
Starting the diagnostic programs ......80
Viewing the test log ..........82
Diagnostic error message tables.......82
Troubleshootingcharts...........88
Software-generated error messages .....93
Troubleshooting the Ethernet controller ....93
Ethernet controller messages........95
Recovering your operating system and preinstalled
software...............99
Recovering BIOS ...........99
Recovering or installing device drivers ....101
Recovering your operating system .....101
UsingNortonAntiVirusforIBM......102
Using the ConfigSafe program.......102
ClearingCMOS ............103
Replacing the battery ...........103
Getting information, help, and service .....104
Getting information ..........105
Getting help and service.........105
Purchasing additional services.......108
Appendix A. Using the Software
Selections CD ...........109
Features of the Software Selections CD .....109
Starting the Software Selections CD ......109
Installing software using the Software Selections
CD.................110
Appendix B. Maintaining your
computer .............111
Taking care of your computer ........111
Basics ...............111
Cleaning your computer .........111
Moving your computer .........113
Appendix C. Computer records....115
Serialnumbersandkeys..........115
Appendix D. Viewing the International License Agreement for Non-Warranted
Programs .............117
Appendix E. Product warranties and
notices ..............119
WarrantyStatements...........119
IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 -
GeneralTerms)............119
IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part
1 – GeneralTerms) ..........122
Part 2 - Worldwide Country-Unique Terms . . 124
Notices ...............128
Edition notice ............128
Processing date data ..........129
Trademarks.............129
Importantnotes ...........130
Electronic emission notices .........130
Federal Communications Commission (FCC)
Statement .............130
Industry Canada Class A emission compliance
statement..............131
Australia and New Zealand Class A statement 131 United Kingdom telecommunications safety
requirement.............131
European Union EMC Directive conformance
statement..............131
Taiwan electrical emission statement.....132
Japanese Voluntary Control Council for
Interference (VCCI) statement .......132
Powercords..............132
Index ...............135
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IBM®IntelliStation®E Pro: Users Guide IntelliStation E Pro Types 6836, 6846
Safety
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące Bezpieczeństwa.
Before installing this product, read the Safety Information book .
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læshæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à linstallation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Prima di installare questo prodotto, leggere lopuscolo contenente le informazioni sulla sicurezza.
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
© Copyright IBM Corp. 2000 v
Перед установкой продукта прочтите брошюру по технике безопасности (Safety Information).
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Antes de instalar este producto, lea la Información de Seguridad.
Lässäkerhetsinformationen innan du installerar den här produkten.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
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IntelliStation®E Pro: Users Guide IntelliStation E Pro Types 6836, 6846
Statement 1
Danger Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables. v Never turn on any equipment when there is evidence of fire, water, or structural
damage.
v Disconnect the attached power cords, telecommunications systems, networks, and
modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when installing,
moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii
DANGER
Le courant électrique provenant de l’alimentation, du téléphone et des câbles de transmission peut présenter un danger.
Pour éviter tout risque de choc électrique : v Ne manipulez aucun câble et n’effectuez aucune opération d’installation,
d’entretien ou de reconfiguration de ce produit au cours d’un orage.
v Branchez tous les cordons d’alimentation sur un socle de prise de courant
correctement câblé et mis à la terre.
v Branchez sur des socles de prise de courant correctement câblés tout
équipement connecté à ce produit.
v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou
déconnecter les câbles d’interface.;
v Ne mettez jamais un équipement sous tension en cas d’incendie ou
d’inondation, ou en présence de dommages matériels.
v Avant de retirer les carters de l’unité, mettez celle-ci hors tension et
déconnectez ses cordons d’alimentation, ainsi que les câbles qui la relient aux réseaux, aux systèmes de té lécommunication et aux modems (sauf instruction contraire mentionnée dans les procédures d’installation et de configuration).
v Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent
produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons.
Connexion:
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
3. Branchez les câbles dinterface sur des connecteurs.
4. Branchez les cordons dalimentation sur des prises.
5. Mettez les unités sous tension.
Statement 2 CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water. v Heat to more than 100 C (212 F) v Repair or disassemble
Déconnexion:
1. Mettez les unités hors tension.
2. Débranchez les cordons dalimentation
des prises.
3. Débranchez les câbles dinterface des connecteurs.
4. Débranchez tous les câbles des unités.
Dispose of the battery as required by local ordinances or regulations.
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IntelliStation®E Pro: Users Guide IntelliStation E Pro Types 6836, 6846
DANGER
Danger dexplosion en cas de remplacement incorrect de la batterie.
Remplacer uniquement par une batterie IBM de type ou dun type équivalent recommandé par le fabricant. La batterie contient du lithium et peut exploser en cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inappropriée.
Ne pas :
v Lancer ou plonger dans leau v Chauffer à plus de 100°C (212°F) v Réparer ou désassembler
Mettre au rebut les batteries usagées conformément aux règlements locaux.
Statement 3
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
DANGER
Certains modèles dordinateurs personnels sont équipésd’origine d’une unité de CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues séparément en tant quoptions. Lunité de CD-ROM/DVD-ROM est un appareil à laser. Aux État-Unis, lunité de CD-ROM/DVD-ROM est certifiée conforme aux normes indiquées dans le sous-chapitre J du DHHS 21 CFR relatif aux produits à laser de classe 1. Dans les autres pays, elle est certifiée être un produit à laser de classe 1 conforme aux normes CEI 825 et CENELEC EN 60 825.
Lorsquune unité de CD-ROM/DVD-ROM est installée, tenez compte des remarques suivantes:
ATTENTION: Pour éviter tout risque dexposition au rayon laser, respectez les consignes de réglage et dutilisation des commandes, ainsi que les procédures décrites.
Safety ix
Louverture de lunité de CD-ROM/DVD-ROM peut entraîner un risque dexposition au rayon laser. Pour toute intervention, faites appel à du personnel qualifié.
Certaines unités de CD-ROM/DVD-ROM peuvent contenir une diode à laser de classe 3A ou 3B. Tenez compte de la consigne qui suit:
DANGER
Rayonnement laser lorsque le carter est ouvert. Évitez toute exposition directe des yeux au rayon laser. Évitez de regarder fixement le faisceau ou de lobserver à l’aide dinstruments optiques.
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IntelliStation®E Pro: Users Guide IntelliStation E Pro Types 6836, 6846
Statement 4
18 kg (39.7 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)
CAUTION: Use safe practices when lifting.
Statement 5
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
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Safety xi
Modem safety information
To reduce the risk of fire, electrical shock, or injury when using telephone equipment, always follow basic safety precautions, such as:
v Never install telephone wiring during a lightning storm. v Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
v Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
v Use caution when installing or modifying telephone lines. v Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
v Do not use the telephone to report a gas leak in the vicinity of the leak.
Consignes de sécurité relatives au modem
Lors de lutilisation de votre matériel téléphonique, il est important de respecter les consignes ci-après afin de réduire les risques dincendie, d’électrocution et dautres blessures :
v Ninstallez jamais de cordons téléphoniques durant un orage. v Les prises téléphoniques ne doivent pas être installées dans des endroits
humides, excepté si le modèle a été conçu à cet effet.
v Ne touchez jamais un cordon téléphonique ou un terminal non isolé avant que
la ligne ait été déconnectéeduréseau téléphonique.
v Soyez toujours prudent lorsque vous procédez à linstallation ou à la
modification de lignes téléphoniques.
v Si vous devez téléphoner pendant un orage, pour éviter tout risque de choc
électrique, utilisez toujours un téléphone sans fil.
v En cas de fuite de gaz, nutilisez jamais un téléphone situéàproximité de la
fuite.
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IntelliStation®E Pro: Users Guide IntelliStation E Pro Types 6836, 6846
Preface
This book will help you become familiar with your IBM IntelliStation E Pro computer and its many features. It describes how to set up, configure, operate, maintain, and install options in your computer. Information about software, problem solving, and getting help is also included in this book.
Related information
The following documentation contains additional information about your computer. If your computer comes with IBM-preinstalled software, you might be able to view these documents using Access IBM. See Using Access IBMon page 14 for information about how to use Access IBM. The IBM documents listed below can also be found at http://www.ibm.com/pc/support on the World Wide Web.
v Hardware Maintenance Manual
This publication contains information for trained service technicians. It can be found at http://www.ibm.com/pc/support on the World Wide Web.
v README files on the Device Drivers and IBM Enhanced Diagnostics CD
Several README files on this CD contain information about the various adapters and devices that might be attached to your computer.
v Adaptec SCSI documentation
This publication, accessible through Access IBM, contains information and instructions for installing and configuring small computer systems interface (SCSI) device drivers and devices.
v Safety Information
This publication, accessible through Access IBM, contains multilingual Caution and Danger notices.
Notices used in this book
This information product contains notices that relate to specific topics. The Caution and Danger notices also appear in the multilingual Safety Information book that is accessible through Access IBM. Each notice is numbered for easy reference to the corresponding notices in the safety book.
The notice definitions are as follows:
v Notes: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you
avoid inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which damage could occur.
v Caution: These notices indicate situations that can be potentially hazardous to
you. A caution notice is placed just before descriptions of potentially hazardous procedure steps or situations.
v Danger:These notices indicate situations that can be potentially lethal or
extremely hazardous to you. A danger notice is placed just before descriptions of potentially lethal or extremely hazardous procedures or situations.
© Copyright IBM Corp. 2000 xiii
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IntelliStation®E Pro: Users Guide IntelliStation E Pro Types 6836, 6846
Chapter 1. Introducing the IntelliStation E Pro models
Thank you for selecting an IBM®IntelliStation®Professional Workstation. Your computer incorporates many of the latest advances in computing technology and is easy to expand and upgrade as your needs change.
If you have access to the World Wide Web, you can obtain up-to-date information about your IntelliStation E Pro model and other IBM computer products at the following World Wide Web address:
http://www.ibm.com/pc/us/intellistation/
Your computer model and serial numbers are located on labels on the bottom of the computer and on the lower right side of the bezel on the tower model. These labels are located on the bottom of the computer and on the lower right front of the bezel on the desktop model. You will need these numbers when you register your computer with IBM.
Serial number
Tower model
(6846)
Desktop model
(6836)
© Copyright IBM Corp. 2000 1
Serial number
Features and specifications for the tower model
The following table provides a summary of the features and specifications of the tower model. Some features and specifications are not available on all models.
Table 1. Tower Model Features and Specifications
Microprocessor:
v Supports one microprocessor
v Intel
Memory:
v Minimum: 64 MB v Maximum: 1.5 GB v Type: PC133 MHz, ECC SDRAM,
v Slots: Three dual inline
Drives: (depending on your model)
v Diskette: 1.44 MB v CD-ROM : IDE v Hard disk drive
Expansion bays :
v Two 5.25-in. bays (One CD-ROM
v Two 3.5-in. bays (One diskette
v Three 3.5-in. slim-high bays
PCI expansion slots :
v Three 33 MHz/32-bit on the system
v Two 33 MHz/32-bit on the PCI Bus
AGP slot :
v Accelerated graphics port (AGP) v Video adapter installed in the AGP
Power supply :
One 330 watt (90-240 V ac)
Pentium™III with 256 KB Level-2 cache and MMX (MMX2) technology
unregistered DIMMs only
drive installed)
drive installed)
available (One hard disk drive installed)
board (some models come with a SCSI adapter installed)
extender board
slot on the system board
Video : (depending on your model) v Matrox or NVidia AGP video
adapter
v Compatible with SVGA and VGA v Matrox has 16 MB SDRAM video
memory
v NVidia has 32 MB SDRAM video
memory
Size:
v Height: 470 mm (18.5 in.) v Depth: 508 mm (19.9 in.) v Width: 165 mm (6.5 in.) v Weight: approximately 19.5 Kg (43
lb.) when fully configured or 15.9 Kg (35 lb.) minimum
Integrated functions:
v 10BASE-T/100BASE-TX Ethernet
controller on the system board with an RJ-45 Ethernet port
v Two serial ports v Parallel port v Two USB ports v Keyboard port v Mouse port v MIDI port v Audio ports
Line outLine inMic
v Dual-channel bus mastering IDE
controller
Acoustical noise emissions :
v Sound power, idling: 6.6 bel
maximum
v Sound power, operating: 6.8 bel
maximum
Environment:
v Air temperature :
– Computer on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914 m (2998.7 ft.)
– Computer on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m (2998.7 ft.) to 2133 m (6998.0 ft.)
– Computer off: 10° to 43° C (50.0°
to 109.4° F). Maximum altitude: 2133 m (6998.0 ft.)
v Humidity :
Computer on: 8% to 80%Computer off: 8% to 80%
Heat output :
Approximate heat output in British Thermal Units (Btu) per hour v Minimum configuration: 341 Btu
(100 watts)
v Maximum configuration: 1604 Btu
(470 watts)
Electrical input :
v Sine-wave input (50-60 Hz) required v Input voltage low range:
Minimum: 90 V acMaximum: 137 V ac
v Input voltage high range:
Minimum: 180 V acMaximum: 265 V ac
v Input kilovolt-amperes (kVA)
approximately:
Minimum: 0.095 kVAMaximum: 0.213 kVA
Features and specifications for the desktop model
The following table provides a summary of the features and specifications of the desktop model. Some features and specifications are not available on all models.
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IntelliStation®E Pro: Users Guide IntelliStation E Pro Types 6836, 6846
Table 2. Desktop Model Features and Specifications
Microprocessor:
v Supports one microprocessor
v Intel
Pentium™III with 256 KB Level-2 cache and MMX (MMX2) technology
Memory:
v Minimum: 64 MB v Maximum: 1.5 GB v Type: PC133 MHz, ECC SDRAM,
unregistered DIMMs only
v Slots: Three dual inline
Drives: (depending on your model)
v Diskette: 1.44 MB v CD-ROM : IDE v Hard disk drive
Expansion bays
v Two 5.25-in. bays (One CD-ROM
drive installed)
v Two 3.5-in. bays (One diskette
drive and one hard disk drive installed)
Video : (depending on your model) v Matrox or NVidia AGP video
adapter
v Compatible with SVGA and VGA v Matrox has 16 MB SDRAM video
memory
v NVidia has 32 MB SDRAM video
memory
Size:
v Height: 140 mm (5.5 in.) v Depth: 425 mm (16.7 in.) v Width: 425 mm (16.7 in.) v Weight: approximately 11.3 Kg (25
lb.) when fully configured
Integrated functions:
v 10BASE-T/100BASE-TX Ethernet
controller on the system board with an RJ-45 Ethernet port
v Two serial ports v Parallel port v Two USB ports v Keyboard port v Mouse port
PCI expansion slots :
v Three 33 MHz/32-bit on the system
board (some models come with a SCSI adapter installed)
AGP slot :
v Accelerated graphics port (AGP) v Video adapter installed in the AGP
slot on the system board
Power supply :
One 155 watt (90-240 V ac)
v MIDI port v Audio ports
Line outLine inMic
v Dual-channel bus mastering IDE
controller
Acoustical noise emissions :
v Sound power, idling: 6.6 bel
maximum
v Sound power, operating: 6.8 bel
maximum
Environment:
v Air temperature :
– Computer on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914 m (2998.7 ft.)
– Computer on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m (2998.7 ft.) to 2133 m (6998.0 ft.)
– Computer off: 10° to 43° C (50.0°
to 109.4° F). Maximum altitude: 2133 m (6998.0 ft.)
v Humidity :
Computer on: 8% to 80%Computer off: 8% to 80%
Heat output :
Approximate heat output in British Thermal Units (Btu) per hour v Minimum configuration: 272 Btu (80
watts)
v Maximum configuration: 767 Btu
(225 watts)
Electrical input :
v Sine-wave input (50-60 Hz) required v Input voltage low range:
Minimum: 90 V acMaximum: 137 V ac
v Input voltage high range:
Minimum: 180 V acMaximum: 265 V ac
v Input kilovolt-amperes (kVA)
approximately:
Minimum: 0.08 kVAMaximum: 0.52 kVA
Chapter 1. Introducing the IntelliStation E Pro models 3
Software
Your IBM computer comes with Microsoft®Windows 2000®Professional preinstalled with the option of changing your operating system to Windows NT Workstation.
In addition to your operating system, a variety of other software programs comes with your computer, such as application programs, diagnostic tools, and device drivers. Some of the software is preinstalledon your computer, and some software is on the CDs that comes with your computer.
Important:
The software, other than the Microsoft operating system, is licensed under the terms of the IBM International License Agreement for Non-Warranted Programs. Use of your computer signifies acceptance of this license agreement. For detailed instructions about viewing the license agreement, see Appendix D. Viewing the International License Agreement for Non-Warranted Programson page 117.
Preinstalled software
In addition to the Microsoft operating system, your preinstalled software includes the following programs:
v Access IBM provides links to selected IBM Web sites and the IBM Assistant, a
help system for many end-user tasks. Access IBM also provides shortcuts to help accomplish many of these tasks.
v Adobe Acrobat Reader is used to read portable document format (PDF) files.
You can download the most current versions of Adobe Acrobat Reader for other languages and operating systems from the Adobe Web site at http://www.adobe.com on the World Wide Web.
v ConfigSafe is a comprehensive configuration tracking and recovery tool. It
provides features that you can use to restore your system if your desktop becomes damaged, unusable, or unstartable.
v IBM Backup and Restore program creates and stores a backup image of the
primary partition (drive C) of your hard disk drive. You can recover this backup image, in the event that drive C becomes damaged or unusable.
v IBM Registration program can be used to register your computer with IBM.
When you register your computer with IBM, information is entered into an IBM database, which enables IBM to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
v Online Books enable you to access documentation that contains detailed
information about your computer.
v PC-Doctor for Windows is a program to help you locate and resolve some
problems that might occur with your computer.
v Product Recovery Program enables you to recover the Windows 2000 or
Windows NT operating systems and other software programs.
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You must have Internet access to use some of these programs. For more information about connecting to the Internet, refer to the operating system documentation that comes with your computer.
1. The Microsoft Certificate of Authenticity is your assurance that the Windows software in your computer is legally licensed from Microsoft Corporation.
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IntelliStation®E Pro: Users Guide IntelliStation E Pro Types 6836, 6846
See Chapter 2. Setting up your computeron page 9 for additional information about your preinstalled software. For more information about using the recovery programs and solving problems, see Chapter 6. Solving problemson page 77.
Important:
1. No backup diskettes for your preinstalled software come with your computer. However, you can reinstall the device drivers and applications that come preinstalled on your computer from the directories on your hard disk drive. For more information on recovering your computer software, see Recovering your operating system and preinstalled softwareon page 99.
2. The device drivers and some programs are also available at http://www.ibm.com/pc/support on the World Wide Web and on the Device Driversand IBM Enhanced DiagnosticsCD.
Software Selections CD
The Software Selections CD contains application programs and support software for use with your computer, such as:
IBM Universal Manageability Services
IBM Update Connector
Netscape Communicator You can use Netscape Communicator to navigate your
Norton AntiVirus for IBM You can use Norton AntiVirus for IBM to detect and
UM Services streamline and automate personal computer (PC) systems management and support tasks, such as asset deployment and tracking.
You can use IBM Update Connector to download software programs, software updates, data, and data updates from IBM via the Internet. Update Connector automatically determines whether your computer needs available updates and, if so, it downloads and installs them at your option.
company intranet or the World Wide Web. Netscape Communicator provides a full suite of Internet functions, including e-mail, threaded discussion groups (newsgroups), and support for the latest features on the Wo rl d Wi de Web .
remove viruses from your computer.
For more information about installing software using the Software Selections CD, see Appendix A. Using the Software Selections CDon page 109.
Chapter 1. Introducing the IntelliStation E Pro models 5
Other software CDs
Some IntelliStation models come with additional CDs. These CDs include software that you can install and programs that you can run to test hardware components of your computer.
Lotus®SmartSuite Lotus SmartSuite, a package of award-winning
Device Drivers and IBM Enhanced Diagnostics CD
What your IntelliStation E Pro offers
The design of your computer takes advantage of advancements in graphics, memory, systems-management, and network environments. Your computer includes:
v High-performance accelerated graphics port (AGP) graphics
Your computer comes with an AGP graphics adapter installed. This high-performance adapter supports high resolutions and includes many performance-enhancing features for your operating-system environment.
v Large system memory
The memory bus in your computer supports up to 1.5 gigabytes (GB) memory. The memory controller provides error code correction (ECC) support for up to three industry standard PC133, 3.3 V, 168-pin, 133 megahertz (MHz), unregistered, synchronous dynamic random access memory (SDRAM) dual in-line memory modules (DIMMs).
v Systems-management capabilities
Your computer comes with features that a network administrator or file server can use to remotely manage and control your computer. Some of the features include: Wake on LAN, Remote Administration, and System Migration Assistant.
v Integrated network environment support
Your computer comes with an Ethernet controller on the system board. This Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps networks. The computer automatically selects between 10BASE-T and 100BASE-TX environments. This controller provides full-duplex (FDX) capability, which allows simultaneous transmission and reception of data on the Ethernet local area network (LAN).
productivity applications, contains powerful applications and everything you need to access the Internet. Your computer comes with either a Lotus SmartSuite CD or a proof of entitlement to receive one free CD-ROM version of Lotus SmartSuite. To install your SmartSuite package, insert the Lotus SmartSuite CD into your CD-ROM drive, or contact your network administrator for assistance.
The diagnostic test programs are stored on the Device Drivers and IBM Enhanced DiagnosticsCD that comes with your computer. These programs provide the primary methods of testing system components. Some of the preinstalled device drivers are also stored on this CD.
2
of system
2. One Gigabyte is equal to 1,000,000,000 bytes.
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Computer controls and indicators
This section identifies the controls and indicators on your tower and desktop models.
Ethernet speed 100 Mbps
Ethernet transmit/ receive activity
CD eject button
CD-ROM drive activity light
Diskette eject button
Diskette drive activity light
Hard disk drive activity light
Power-on light
Power control button
Ethernet speed 100 Mbps
Ethernet transmit/ receive activity
CD eject
button
CD-ROM drive
activity light
Diskette eject
button
Diskette drive
activity light
Power control
button
Power on light
Hard disk drive
activity light
CD eject button: Push this button to open the CD tray to remove a CD from the drive.
CD-ROM drive activity light:When this light is on, the CD-ROM drive is in use.
Diskette eject button: Push this button to release a diskette from the drive.
Chapter 1. Introducing the IntelliStation E Pro models 7
Ethernet speed 100 Mbps: When this light is on, the Ethernet speed is 100 Mbps. When this light is off, the Ethernet speed is 10 Mbps.
Ethernet transmit/receive activity:When this light is on, there is activity between the computer and the network.
Diskette drive activity light: When this light is on, the diskette drive is in use.
Hard disk drive activity light: When this light is on, the hard disk drive is in use.
Power-on light: This status indicator lights when you turn on your computer.
Power control button: Press this button to manually turn the computer on or off.
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Chapter 2. Setting up your computer
This chapter provides information about setting up your computer and preparing it to run your applications.
Before you begin to set up your computer, read the information in Safetyon page v.
You will need the following items:
v Computer v Computer power cord v Keyboard v Mouse v Monitor (sold separately with signal cable and power cord)
If you are missing an item, contact your place of purchase.
Selecting a location for your computer
Make sure you have an adequate number of properly grounded electrical outlets for the computer, monitor, and any other devices. Select a location for the computer where it will remain dry. Leave about 127 mm (5 in.) of space around the computer for proper air circulation.
For information about arranging your computer for comfort and ease-of-use, refer to Arranging your workspaceon page 9.
Arranging your workspace
To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets also can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, the following guidelines will help you find a position that suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can make a big difference. The backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs. Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists in a neutral, comfortable position. Try to keep a light touch on the keyboard and your hands and fingers relaxed. You can change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet.
Adjust the monitor so that the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24
© Copyright IBM Corp. 2000 9
in.), and position it so that you can view it without having to twist your body. Also position other equipment you use regularly, such as the telephone or a mouse, within easy reach.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right angles to windows and other light sources when possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter placed over the screen might be helpful. However, these filters might affect the clarity of the image on the screen; try them only after you have exhausted other methods of reducing glare.
Dust buildup compounds problems that are associated with glare. Remember to clean your monitor screen periodically using a soft cloth that is moistened with a nonabrasive liquid glass cleaner.
Air circulation
Your computer and monitor produce heat. Your computer has one or more fans that pull in fresh air and forces out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, which might result in a malfunction or damage. Place the computer and monitor so that nothing blocks the air vents; usually, 51 mm (2 in.) of air space is sufficient. Also, make sure the vented air is not blowing on someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that connect to the monitor, printer, and other devices might determine the final placement of your computer.
When arranging your workspace: v Avoid the use of extension cords. Whenever possible, plug the computer power
cords directly into electrical outlets.
v Keep power cords and cables neatly routed away from walkways and other
areas where they might be kicked accidentally.
For more information about power cords, see Power cordson page 132.
Connecting computer cables
Use the following steps to set up your computer. Look for the small icons on the following pages, and on the back of your computer.
If your computer cables and connector panel have color-coded connectors, match the color of the cable end with the color of the connector. For example, match a blue cable end with a blue panel connector, a red cable end with a red panel connector, and so on.
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1. Connect the monitor cable to the monitor connector. Tighten the screws; then, connect the keyboard cable to the keyboard connector, and connect the mouse cable to the mouse connector.
Monitor
Keyboard Mouse
Note: If your computer comes with Windows NT and a ScrollPoint
your mouse will function the first time you start up your computer, but your mouse will not have its ScrollPoint function. You must shut down and restart the computer to enable the ScrollPoint function.
2. Connect any additional devices you have. v Connect a printer or parallel device to the parallel connector.
Parallel
v Connect a serial device or external modem to the serial connector.
®
mouse,
Serial Device
v Connect Universal Serial Bus (USB) devices to either of the USB connectors.
USB Device
v Connect optional devices, such as speakers, microphones, or headphones, for
models with an audio device.
Audio
Chapter 2. Setting up your computer 11
v Connect the Ethernet cable to the RJ-45 Ethernet connector.
Important:
To operate the computer within FCC Class A limits, use a category 5 Ethernet cable.
Ethernet
3. Connect the power cord to the power connector located on the rear of the
computer. If there is a label covering the power connector, remove it.
Powe r
Attention: If you have a desktop model, check the position of the voltage-selection switch. Use a ball point pen to slide the switch, if necessary.
Voltage switch
115
v If the voltage supply range in your location is 90-137 V ac, set the voltage
switch to 115 V.
v If the voltage supply range in your location is 180-265 V ac, set the voltage
switch to 230-265 V.
4. Connect the power cords into properly grounded electrical outlets.
Note: When the power cord is first plugged in, the computer might turn on for
a few seconds, then turn off. This is normal.
Starting your computer for the first time
This section contains the information that you will need to start operating your computer.
1. Review the safety precautions listed in Statement 1 and Statement 5 in Safety on page v.
2. If your computer is a desktop model, set the voltage-selection switch located
next to the power cord connector on the rear of the computer.
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v If the voltage supply range in your location is 90-137 V ac, set the
voltage-selection switch to 115 V.
v If the voltage supply range in your location is 180-265 V ac, set voltage
selection switch to 230 V.
3. Turn on all devices connected to the computer.
4. Press the power control button on your computer. For the location of the power
control button, see Computer controls and indicatorson page 7. Attention: After you have turned on your computer for the first time, you
must complete the setup procedure before you turn off your computer; otherwise, unexpected results might occur.
When you start your computer, you can select one of the following messages to use the configuration program or the recovery program. If you do not select the following messages, your computer completes POST and the Windows desktop appears.
v Press F1 for Configuration/Setup
You can use this program to configure serial- and parallel-connector assignments, change the drive startup sequence, set the date and time, and set passwords. See Chapter 4. Configuring your computeron page 27 for more information about using the Configuration and Setup Utility.
v To Start the Product Recovery Program, Press F11
The Product Recovery Program is provided on your computer to assist you with some recovery operations. This program enables you to recover Windows 2000, Windows NT, and other software programs. For more information about recovering your preinstalled software, see Recovering your operating system and preinstalled softwareon page 99.
v <<<Press <CTRL><A> for SCSISelect Utility!>>>
The SCSISelect Utility program is a built-in, menu-driven configuration utility program that you can use to view the default SCSI IDs and locate and correct configuration conflicts. You will only see this message if your computer contains a SCSI adapter. For more information about using this program, see Using the SCSISelect Utility program (some models)on page 30.
If you experience any problems during startup, see Troubleshooting chartson page 88.
Running the setup program
The setup program starts when you turn on the computer for the first time, or after you have recovered your operating system. The program will prompt you to make choices or type information as required.
Notes:
1. The setup program is slightly different from the one that is described in your operating system documentation. Some choices that are described in your operating system documentation do not appear because they are preset.
2. During the setup procedure, you must indicate that you accept the license agreement, before you can complete the procedure.
3. In some instances, the registration information will already be entered into the registration fields. If the Product ID number is not already entered, you must type the Product ID number from your Microsoft Certificate of Authenticity. The product ID number is located on the label attached to the bottom of your computer.
Chapter 2. Setting up your computer 13
4. If the setup program has already been run once, it will not start when you turn on your computer.
To complete the setup procedure, you will need the following items and information:
v The Microsoft operating system documentation that comes with your computer. v Network information (if applicable) from your network administrator. v The printer model and port that is used by the printer, if the printer is attached
directly to your computer.
After the setup procedure finishes and the computer restarts, the Windows desktop appears and your computer is ready for use.
Registering your computer
Registering your computer helps IBM provide better service to you. When your registration information is received, it is placed into a central database accessible by IBM technical-support representatives. If you need technical assistance, the support representative will already have information about your computer, saving you time on the phone.
The registration program gathers your name, address, voice and fax telephone numbers, e-mail address, machine type, and machine serial number. If you do not register your computer during the initial setup, you can still do so at a later time.
To register your computer, use one of the following methods to access the registration program; then, follow the on-screen instructions.
v Double click the Register icon on the Windows desktop and follow the
directions
v Double click the Access IBM icon on the Windows desktop; then, click Get
started Registering your IBM computer
v Click Start Programs IBM RegistrationRegister v You can also register on the World Wide Web at
http://www.ibm.com/pc/register
Note: The registration program, which starts through Access IBM or the
Using Access IBM
Access IBM provides links to selected IBM Web sites and to the IBM Assistant, a help system for many end-user tasks. Access IBM also provides shortcuts to help accomplish many of these tasks.
Descriptions of the choices available from the Access IBM main menu are as follows:
v Get Started
Select this choice to display information about tasks that are typically performed immediately after installing a new computer.
v Customize
Register icon, also has the capability of printing the registration
information and supplying you with a mailing address, in the event no modem or Internet access is available.
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Select this choice to display information about personalizing your computer to fit your needs.
v Upgrade
Select this choice to display information about upgrading your computer hardware, finding IBM services, and purchasing IBM options (accessories).
v Maintain
Select this choice to display information about tasks, programs, and tools to protect data.
v Solve problems
Select this choice to display information about troubleshooting procedures, diagnostic tools, recovery procedures, and getting assistance from IBM.
Complete the following steps to use Access IBM.
1. Double click the Access IBM icon on the Windows desktop. If the Access IBM icon is not available on your desktop, click StartProgramsAccess IBM.
2. Click one of the categories listed on the menu (for example, Get Started).
3. Click a topic.
Viewing documentation on the World Wide Web
Documentation about your computer hardware and software is provided in portable document format (PDF) files that are read with Adobe Acrobat Reader. If Adobe Acrobat Reader is not installed on your computer, a message will appear when you attempt to view the PDF file. If you want to install a version of Adobe Acrobat Reader, you can download it from the Adobe Web site at http://www.adobe.com on the World Wide Web.
Complete the following steps to view online documentation.
1. Click Start Programs Online Books Online Books. If no online books are installed, go to step 2.
2. You can search for online documentation files at http://www.ibm.com/pc/support on the World Wide Web.
Installing other operating systems
Your IBM computer comes with Microsoft Windows 2000 Professional preinstalled with the option of changing your operating system to Windows NT Workstation. For complete details about installing Windows NT Workstation, see Recovering your operating systemon page 101.
To install another operating system, follow the instructions in the documentation provided with the operating system and any updates. Then, follow the instructions in Appendix A. Using the Software Selections CDon page 109 to install the support software.
Note: If you install another operating system, you might need additional software
or device drivers. Hardware-specific support software is available on the DeviceDrivers and IBM Enhanced DiagnosticsCD. If you experience problems with the device drivers installed from this CD, you can obtain the latest device drivers at http://www.ibm.com/pc/support on the World Wide Web.
Chapter 2. Setting up your computer 15
Before installing any operating system, be sure you obtain the latest updates. Contact the operating system manufacturer or, if applicable, check the manufacturers World Wide Web site to obtain the updates.
Additional information about operating systems is posted periodically on the World Wide Web at http://www.ibm.com/pc/support
Product recovery program
The Product Recovery Program is preinstalled on the hard disk drive that comes with your IBM computer. This program enables you to recover the Windows 2000 or Windows NT operating systems.
This program is designed to be hidden from view to protect the program from accidental damage. If you are using fdisk, NT Disk Administrator, or another utility to reformat your hard disk drive, you might be able to see the partition where the Product Recovery Program is stored. Do not delete this information, or your Product Recovery Program will be lost.
Backup diskettes for your preinstalled software are not provided with your computer. However, most of your IBM-preinstalled programs are located on the C:\IBMTOOLS directory on your hard disk drive. For complete instructions on recovering some of the preinstalled software, see Recovering your operating system and preinstalled softwareon page 99.
Additional setup tasks
This section includes information about several tasks that you might want to perform while setting up your computer. These optional tasks are helpful if performed when setting up your computer for the first time.
v Setting up Internet Explorer v Creating an IBM Enhanced Diagnostics diskette v Creating an emergency repair diskette
Setting up Internet Explorer
Internet Explorer is a tool that you can use to navigate your company intranet or the World Wide Web.
Note: You must be connected to your company intranet or to the World Wide Web
(or both) to be able to use Internet Explorer. For information about connecting to the Internet, as well as further information about Internet Explorer, see the Microsoft operating system documentation that comes with your computer.
Creating emergency repair diskettes
At your earliest opportunity, create emergency repair diskettes. It is important to create these diskettes, such as, a diagnostics diskette, Norton AntiVirus Rescue Disks, and the Repair Recovery diskette to use for recovery purposes.
If you add options to your computer, create a new emergency repair diskette to ensure that it reflects your current system configuration. For complete details on creating repair diskettes, click on the Access IBM Maintain.
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Finishing the installation
Locate the serial and model numbers, and then record this information in Appendix C. Computer recordson page 115. For the location of the serial and model numbers, see Chapter 1. Introducing the IntelliStation E Pro modelson page 1.
Chapter 2. Setting up your computer 17
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Chapter 3. Operating your computer
This chapter provides information to help you in the day-to-day use of your computer.
Turning on your computer
If you are starting your computer for the first time, see Starting your computer for the first timeon page 12.
Attention: If you have a desktop model, check the position of the voltage-selection switch located beside the power cord connector. Use a ballpoint pen to slide the switch, if necessary.
v If the voltage supply range in your location is 90-137 V ac, set the voltage switch
to 115 V.
v If the voltage supply range in your location is 180-265 V ac, set the voltage
switch to 230-265 V.
After you plug one end of the computer power cord into the power supply connector on the rear of the computer, and the other end of the power cord into an electrical outlet, the computer can start as follows:
v You can press the power control button on the front of the computer to start the
computer.
v If the computer is turned on and a power failure occurs, the computer will start
automatically when the power is restored.
If the POST detects a problem when you turn on your computer, you will hear repeating beeps. If this occurs, see Chapter 6. Solving problemson page 77 for more information.
During POST, the following messages appear:
v Press F1 for Configuration/Setup v To Start the Product Recovery Program, Press F11 v <<< Press <CTRL><A> for SCSISelect Utility! >>>
Note: The SCSI message only appears if a SCSI adapter is installed in your
computer.
If your computer is properly connected and configured to load a startup image from the network, a request is sent and a startup image is loaded into your computer. If the request is unsuccessful or there is no network connection, the operating system and application programs are loaded from the hard disk drive.
Your computer can wake upand be started remotely over a network, if it has a properly configured network connection. For more information, see Wake on LANon page 22 and Remote Administrationon page 23.
© Copyright IBM Corp. 2000 19
Using video features
Your computer has an AGP graphics adapter that uses a standard video protocol for displaying text and graphic images on a monitor screen. The adapter supports a variety of video modes. Video modes are different combinations of resolution, refresh rate, and color defined by a video standard for displaying text or graphics.
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Video device drivers
To take full advantage of the graphics adapter in your computer, some operating systems and application programs require custom software, known as video device drivers. These preinstalled device drivers provide support for greater speed, higher resolution, more available colors, and flicker-free images.
Device drivers for the graphics adapter and a README file with instructions for installing the device drivers are provided on the Device Drivers and IBM Enhanced DiagnosticsCD and on the hard disk drive C:\IBMTOOLS\DRIVERS directory that comes with your computer. You can use the device driver installation instructions if you ever need to reinstall the device drivers or if you need information on obtaining and installing updated device drivers.For more information about installing device drivers, see Recovering or installing device driverson page 101.
Changing monitor settings
To get the best possible image on your screen and to reduce flicker, you might need to reset the resolution and refresh rate of your monitor. You can view and change monitor settings through your operating system using the instructions provided in the README files on the Device Drivers and IBM Enhanced Diagnostics CD or on the C:\ IBMTOOLS\DRIVERS directory on your hard disk drive.
Attention: Before you change any monitor settings, be sure to review the information that comes with your monitor. Using a resolution or refresh rate that is not supported by your monitor might cause the screen to become unreadable and could damage the monitor. The information that comes with your monitor usually includes the resolutions and refresh rates that the monitor supports. If you need additional information, contact the manufacturer of the monitor.
To minimize screen flicker and jitter, set your monitor for the highest noninterlaced refresh rate that the monitor supports. If your monitor complies with the VESA display data channel (DDC) standard, it is probably already set to the highest refresh rate that the monitor and video controller can support. If you are not sure if your monitor is DDC-compliant, see the documentation provided with the monitor.
If you have a dual-monitor video adapter and you connect both monitors but dont see the second monitor, go to Start Settings Control Panel Display Properties Settings Display Type and enable the Multi-head option.
Using audio features
Your computer has an integrated audio controller that supports Sound Blaster applications and is compatible with the Microsoft Windows Sound System. Your computer has three audio connectors. Using the audio controller, you can record sound and music. If you connect external speakers to the Line out connector, you can play sound with multimedia applications.
The audio connectors in your computer are 3.5 mm (1/8-in.) mini-jacks. A description of the connectors follows. See I/O connector locationson page 71 for the locations of these connectors on both the tower and desktop models.
Chapter 3. Operating your computer 21
Line out
This connector is used to send audio signals from the computer to external devices, such as powered speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio Line in jack on a stereo system.
Line in
This connector is used to accept audio signals from external devices, such as line output from a stereo, television, or a musical instrument, into the computer sound system.
Mic
This connector is used to connect a microphone to your computer when you want to record voice or other sounds on the hard disk. This connector and a microphone can also be used by speech recognition software.
Note: If you experience interference or speaker feedback while recording, try
MIDI
The musical instrument digital interface (MIDI) connector allows your computer to interact with musical instruments and other musical equipment.
reducing the microphone recording volume (gain).
Managing your computer
Your computer comes with features that a network administrator or file server can use to remotely manage and control your computer.
IBM Universal Manageability Services (UM Services) streamline and automate personal computer (PC) systems management and support tasks, such as asset deployment and tracking. These utilities are available for IBM PCs at no additional charge, helping to reduce total cost of ownership of your networked computers so that you can focus vital company resources on essential business activities.
Go to http://www.ibm.com/pc/us/software/sysmgmt/ on the World Wide Web and select Products/downloads for more information about available system management programs.
Wake on LAN
A network administrator can use Wake on LAN to turn on your computer from a remote location. When Wake on LAN is used with network management software, many functions, such as data transfers, software updates, and POST or BIOS updates to your computer, can be initiated remotely.
Note: If the computer power cord is plugged into a surge protector or power strip,
make sure that when you turn off power, you turn off the computer power button and not the surge protector or power strip switch. Otherwise, the Wake on LAN feature will not work.
Remote Program Load or Dynamic Host Configuration Protocol
A network administrator can use Remote Program Load (RPL) or Dynamic Host Configuration Protocol (DHCP) to control your computer. If you use RPL with software, such as IBM LANClient Control Manager, you can use a feature called
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Hybrid RPL, which installs hybrid images (or files) on the hard disk. If your computer is a Hybrid RPL client, each time the computer starts from the network, LANClient Control Manager downloads a small bootstrap program to your computer hard disk drive and avoids the network traffic associated with a standard RPL.
DHCP is a protocol that lets network administrators centrally manage and automate the assignment of Internet Protocol (IP) addresses on a network.
Remote Administration
A network administrator can use the Remote Administration feature to remotely update the POST and BIOS code in your computer.
Network-management software, such as LANClient Control Manager (LCCM), is required to take advantage of this feature.
LANClient Control Manager
LANClient Control Manager is a graphical, server-based program that aids in system deployment by allowing mass unattended installations of operating systems, complete software images, device drivers, and BIOS code updates to remote systems. Used with Wake on LAN, LCCM can remotely turn on your computer, which means that installation can be done while the computer is not being used.
For more information or to download this software, visit http://www.ibm.com/pc/us/desktop/lccm on the World Wide Web.
System Migration Assistant
System Migration Assistant (SMA) helps administrators remotely transfer configurations, profile settings, printer drivers, and files from an IBM or non-IBM PC to supported IBM systems.
For more information or to download this software, visit http://www.pc.ibm.com/us/software/sysmgmt/products/sma on the World Wide Web.
Desktop Management Interface
DMI is a method for gathering information about the hardware and software in your computer. In a network environment, network administrators can use DMI to remotely monitor and control your computer.
Using security features
To deter unauthorized use of your computer, you can use anti-intrusion features and other security features that are provided with your computer.
Anti-intrusion features
IBM anti-intrusion features help protect against the theft of computer components, such as the microprocessor, system memory modules, or hard disk drives.
A cover lock is built into your computer to prevent the cover from being removed. Two identical keys for the cover lock are also supplied. A tag attached to the keys has the key serial number and the address of the key manufacturer.
Chapter 3. Operating your computer 23
Important:
Record the key codenumber along with the manufacturer address and phone number in the space provided in Appendix C. Computer recordson page 115. Because locksmiths are not authorized to duplicate the cover lock keys, you must order replacement keys from the key manufacturer. When ordering replacement keys, you will need the key code number.
You can also set a chassis-intrusion detector inside your computer to alert the system administrator each time the computer cover is removed. For more information about setting the chassis-intrusion alert, see Chapter 4. Configuring your computeron page 27.
Component protection
Your computer has components with serial numbers that can be registered with a third-party security company. (You can also register the entire system.) By registering computer components, you can improve the chances of identifying the components if they are ever stolen and recovered. For more information about component registration, see the IBM support page at http://www.ibm.com/pc/us/desktop/assetid/ on the World Wide Web.
Data protection
You can lose data from the hard disk drive for a variety of reasons. Security violations, viruses, or hard disk drive failures can all contribute to data loss. To help protect against the loss of valuable information, IBM has incorporated a data-saving feature in your computer.
Virus protection
Your computer has built-in virus protection that can be enabled through the Configuration/Setup Utility program. This built-in protection only checks for viruses in the boot record. Also, Norton AntiVirus for IBM is available on the IBM Software Selections CD. For more information on how to use the Software Selections CD, see Appendix A. Using the Software Selections CDon page 109.
Shutting down your operating system
When you are ready to shut down your operating system, follow these instructions to prevent the loss of unsaved data or damage to your software programs. For more information about shutting down your operating system, refer the operating system documentation that comes with your computer.
Complete the following steps to shut down your operating system.
1. Save any files you are working on.
2. Close all open applications.
3. Click the Windows Start button.
4. Click Shut Down.
5. Click Shut Down; then, click OK to confirm the request.
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Turning off your computer
You can turn off your computer as follows:
Statement 5
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
2
1
v You can press the power control button on the front of the computer. This starts
an orderly shutdown of the operating system, if this feature is supported by your operating system, and places the computer in standby mode.
Note: After turning off the computer, wait at least five seconds before you press
the power control button to turn on the computer again.
v You can press and hold the power control button for more than four seconds to
cause an immediate shutdown of the computer and place the computer in standby mode. You can use this feature if the operating system stops functioning.
v If you cannot use the power control button to turn off your computer,
disconnect the computer power cords from the electrical outlets.
Note: After disconnecting the power cords, wait approximately 15 seconds for
your computer to stop running.
Chapter 3. Operating your computer 25
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Chapter 4. Configuring your computer
The following configuration programs are provided with your computer:
v Configuration/Setup Utility program
This program is part of the BIOS code that comes with your computer. You can use this program to configure serial- and parallel-connector assignments, change the drive startup sequence, set the date and time, set passwords, and set the chassis-intrusion alert. See Using the Configuration/Setup Utility programon page 27 for more information.
v SCSISelect Utility program (some models)
With the built-in SCSISelect Utility program, you can configure the devices that are attached to the SCSI adapter. See Using the SCSISelect Utility program (some models)on page 30 for more information.
Using the Configuration/Setup Utility program
This section provides the instructions for starting the Configuration/Setup Utility program and descriptions of the menu choices that are available.
Starting the Configuration/Setup Utility program
Complete the following steps to start the Configuration/Setup Utility program.
1. Turn on the computer and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. Follow the instructions that appear on the screen.
Choices available from the Configuration/Setup Utility main menu
From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the following:
CMOS Setup Utility - Copyright (c) 1984 - 2000 Award Software
Configuration/Setup Utility
Select Option:
System Summary Product Data Devices & I/O Ports Start Options Frequency Control Date and Time System Security Advanced Setup Power Management Setup
Save & Exit Setup Load Optimized Defaults
Exit Without Saving
Move Enter: Select F1: General Help
F10: Save ESC: Exit
© Copyright IBM Corp. 2000 27
Notes:
1. You can press F1 to display help information for a selected menu item.
2. The choices on some menus might differ slightly from the ones that are
described in this book, depending on the version of BIOS code in your computer.
3.
If both a power-on and administrator password are set, you can type either password at the password prompt that appears as you start your computer. However, if you want to change the settings in the Configuration/Setup, you must type the administrator password to access the full configuration menus. If you type the power-on password, you can only view limited information in the Configuration/Setup program. For more information about setting passwords, see Using passwordson page 29.
Descriptions of the choices available from the main menu are as follows:
v System Summary
Select this choice to display configuration information. This includes the type and speed of the microprocessor and the amount of memory that is installed.
Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility menus.
v Product Data
Select this choice to view system information, such as the machine type and model, the computer serial number, and the revision level or issue date of the BIOS code that is stored in the flash EEPROM.
v Devices & I/O Ports
Select this choice to view or change the assignments for devices and input/output ports. This choice appears only on the full Configuration/Setup Utility main menu.
v Start Options
Select this choice to view or change the start options. Start options take effect when you start your computer.
You can select keyboard operating characteristics, such as the keyboard speed. You also can specify whether the computer starts with the keyboard number lock on or off.
The computer uses a startup sequence to determine the device from which the operating system starts. For example, you can define a startup sequence that checks for a startable diskette in the diskette drive; then, checks the hard disk drive, and then checks a network adapter.
You can enable a virus-warning test that checks for changes in the master boot record at startup. You also can choose to run POST in the quick mode, and read the microprocessor serial number.
v Frequency Control
Select this choice to enable or disable the auto-detect DIMM/PCI clock.
v Date and Time
Select this choice to set the system date and time. The system time is in a 24-hour format: hour:minute:second.
v System Security
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Select this choice to set a power-on or an administrator password. See Using passwordsfor more information. You also can enable the chassis-intrusion detector to alert you each time the computer cover is removed.
v Advanced Setup
Select this choice to change values for advanced hardware features, such as Cache Control and PCI configuration .
A message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly. Follow the instructions on the screen carefully.
Cache Control
Select this choice to enable or disable the microprocessor cache. Attention: Do not make changes to the Cache Control unless directed to do
so by an IBM authorized service representative.
ROM Shadowing
Select this choice to enable or disable the state of ROM shadowing.
Chipset Feature
Select this choice to modify settings that control features of the core chip set on the system board.
Attention: Do not make changes to the Chipset Feature unless directed to do so by IBM.
Memory Settings
Select this choice to manually enable or disable a bank of memory. If a memory error is detected during POST or memory configuration, the
computer can automatically disable the failing memory bank and continue operating with reduced memory capacity. If this occurs, you must manually enable the memory bank after the problem is corrected. Select Memory Settings from the Advanced Setup menu, use the arrow keys to highlight the bank that you want to enable; then, use the arrow keys to select Enable.
v Power Management Setup
Select this choice to enable or disable system power settings.
v Save and Exit Setup
Select this choice to save your customized settings.
v Load Optimized Defaults
Select this choice to discard your changes and restore the factory settings.
v Exit Without Saving
Select this choice if you want to exit without saving changes, or if no changes have been made.
Using passwords
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for the power-on password or the administrator password. When you have set one or both of the passwords, record them and keep them in a secure place.
If both a power-on and administrator password are set, you can type either password at the password prompt that appears as you start your computer. However, if you want to change the settings in the Configuration/Setup, you must type the administrator password to access the full configuration menus. If you type the power-on password, you can only view limited information in the Configuration/Setup program.
Chapter 4. Configuring your computer 29
If you forget the power-on password, you can regain access to the computer through either of the following methods:
v Start the Configuration/Setup Utility program and change the power-on
password.
v Change the jumper position on the complimentary metal oxide semiconductor
(CMOS) jumper as described in Clearing CMOSon page 103.
Using the SCSISelect Utility program (some models)
SCSISelect is a built-in, menu-driven configuration utility program that you can use to:
v View the default SCSI IDs v Locate and correct configuration conflicts
The following sections provide the instructions for starting the SCSISelect Utility program and descriptions of the menu choices that are available.
Starting the SCSISelect Utility program
Complete the following steps to start the SCSISelect Utility program:
1. Turn on the computer.
2. When the <<< Press <CTRL><A> for SCSISelect appears, press Ctrl+A.
3. When the Would you like to configure the host adapter or run the SCSI disk utility? question appears, make your selection and press Enter.
4. Use the arrow keys to select a choice from the menu.
v Press Esc to exit the SCSISelect Utility program. v Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.
Utility! >>> prompt
30 IBM
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
v Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the on-screen instructions.
You can view or change the following controller settings:
Host Adapter SCSI ID
Select this choice to view the SCSI controller identification (ID), which is usually 7.
SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
Host Adapter SCSI Termination
Select this choice to view the assigned value of Automatic.
Boot Device Options
Select this choice to configure startable-device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.
SCSI Device Configuration
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Select this choice to configure SCSI-device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.
Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra
SCSI devices.
- The transfer rate for Ultra160 low voltage differential (LVD) devices is 160.0 Mbps.
- The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.
- The transfer rate for Fast SCSI devices is 20.0 Mbps.
- Advanced Configuration Options Select this choice to view or change the settings for advanced
configuration options. These options include enabling support for large hard disk drives and support for drives with Ultra SCSI speeds.
v SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device.
To use the utility program, select a drive from the list. Read the on-screen instructions carefully before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the computer and watch the SCSISelect messages as each drive starts. After the drive that you want to view or format starts, press Ctrl+A.
Chapter 4. Configuring your computer 31
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Chapter 5. Installing options
This chapter provides instructions to help you add options to your computer. Some option-removal instructions are provided, in case you need to remove one option to install another. For a list of supported options for your computer, go to http://www.ibm.com/pc/support on the World Wide Web.
Major components of the tower model
The following illustration shows the locations of major components in the tower model.
Note: The illustrations in this document might differ slightly from your hardware.
Intrusion switch
Memory modules
Microprocessor
Adapter retaining bracket
Cover
Adapter support bracket
Support bracket assembly
EMC shield
Drive cage
Filler panel
Front door
© Copyright IBM Corp. 2000 33
Major components of the desktop model
The following illustration shows the locations of major components in the desktop model.
Note: The illustrations in this document might differ slightly from your hardware.
Adapter retaining bracket
Microprocessor
Cover
Drive cage
Drive cage
Memory modules
EMC shield
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System and PCI extender boards
The illustrations in the following sections show the components on the system and PCI extender boards.
Note: The PCI extender board is only available in the tower model.
System and PCI extender board option connectors
The following illustration identifies the system and PCI extender board connectors for options you can install.
Microprocessor (U11)
AGP (U15)
PCI 1
PCI 2
PCI 3
Microprocessor fan sink (CPUFA1)
DIMM 1
DIMM 2
DIMM 3
Batter y
PCI 4
PCI 5
SCSI LED (J3)
Chapter 5. Installing options 35
System board internal cable connectors
The following illustration identifies system board connectors for internal cables.
System fan 2 (SYSFA2)
Microprocessor fan sink (CPUFA1)
System board external connectors
The following illustration identifies system board connectors for external devices.
Main power (JWR1)
Front panel connector (J1)
Secondary IDE (IDE2)
Primary IDE (IDE1)
Diskette drive (FDD1) Support bracket assembly fan (SYSFA3)
SCSI LED (J3)
Mouse
Keyboard
Serial A
Parallel
Serial B
Ethernet
USB 2
USB 3
MIDI
Line out
Line in
Mic
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System board jumpers
The following illustration identifies the jumpers on the system board.
1 2 3
CMOS jumper (JBAT1)
3 2 1
Boot block jumper (JROM1)
Boot block jumper
For normal operations of the system, a jumper is installed on pins 2 and 3 of the boot block jumper. See Recovering BIOSon page 99 for information about the boot block jumper.
CMOS jumper
For normal operation of the system, a jumper is installed on pins 1 and 2 of the CMOS jumper. See Clearing CMOSon page 103 for information about the CMOS jumper.
Before you begin
Before you begin to install options in your computer, read the following information.
v Become familiar with the safety and handling guidelines specified under
v Make sure that you have an adequate number of properly grounded electrical
v When you need to access the inside of the computer to install options, you
Handling static-sensitive deviceson page 38, and read the safety statements inSafety informationon page 39. These guidelines will help you work safely
with your computer or options.
outlets for your computer, monitor, and any other options that you intend to install.
might find it easier to lay the computer on its side. If you do so, rotate the two front feet in towards the computer, so they do not break off due to the weight of the computer.
Chapter 5. Installing options 37
Before you place the computer in an upright position, rotate the two front feet a quarter turn away from the computer, see Installing options in a tower model on page 44 for details.
v Back up all important data before you make changes to hard disk drives. v Have a small, flat-blade screwdriver available. v For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
System reliability considerations
To help ensure proper cooling and system reliability, make sure that: v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed.
v There is space around the computer to allow the computer cooling system to
work properly. Leave about 127 mm (5 in.) of space around the front and rear of the computer.
v Cables for optional adapters are routed according to the instructions that are
provided with the adapters.
v A failed fan is replaced within 1 hour.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To avoid damage, keep static-sensitive devices in their static-protective bag until you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions.
v Limit your movement. Movement can cause static electricity to build up around
you.
v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed printed circuitry. v Do not leave the device where others can handle and possibly damage the
device.
v While the device is still in its anti-static package, touch it to an unpainted metal
part of the system unit for at least two seconds. (This drains static electricity from the package and from your body.)
v Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it on its static-protective package. (If your device is an adapter, place it component side up.) Do not place the device on your system unit cover or on a metal table.
v Take additional care when handling devices during cold weather as heating
reduces indoor humidity and increases static electricity.
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Safety information
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące Bezpieczeństwa.
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Before installing this product, read the Safety Information book.
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læshæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à linstallation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Prima di installare questo prodotto, leggere lopuscolo contenente le informazioni sulla sicurezza.
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Перед установкой продукта прочтите брошюру по технике безопасности (Safety Information).
Chapter 5. Installing options 39
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Antes de instalar este producto, lea la Información de Seguridad.
Lässäkerhetsinformationen innan du installerar den här produkten.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
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Statement 1
Danger Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product. v When possible, use one hand only to connect or disconnect signal cables. v Never turn on any equipment when there is evidence of fire, water, or structural
damage.
v Disconnect the attached power cords, telecommunications systems, networks, and
modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when installing,
moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
5. Turn device ON.
Statement 2 CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water v Heat to more than 100 C (212 F) v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Chapter 5. Installing options 41
Statement 3
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
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Statement 4
18 kg (39.7 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)
CAUTION: Use safe practices when lifting.
Statement 5
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
2
1
Power and signal cables for internal drives
Your computer uses cables to connect IDE and SCSI drives to the power supply and to the system board. The following cables are provided:
v Four-wire power cables connect the drives to the power supply. At the end of
these cables are plastic connectors that attach to different drives; these connectors vary in size. Also, certain power cables attach to the system board.
v Flat signal cables, also called ribbon cables, connect IDE, SCSI, and diskette
drives to the system board. There are two sizes of ribbon signal cables that come with your computer.
– The wider IDE signal cable has two or three connectors.
- If the cable has three connectors, one of these connectors is attached to the drive, one is a spare, and the third attaches to the primary or secondary IDE connector on the system board.
- If the cable has two connectors, one of these connectors is attached to the hard disk drive, and the other attaches to the primary or secondary IDE connector on the system board.
Note: If you want to add another device, and your computer does not
come with a CD-ROM drive preinstalled, you will need a second signal cable with three connectors. You will need an 80-conductor
Chapter 5. Installing options 43
ATA 66 signal cable if you are replacing the existing signal cable or adding a second hard disk drive. ATA 66 signal cables are color-coded. The blue connector attaches to the system board, the black connector attaches to the master device, and the gray middle connector attaches to the subordinate device.
If your computer comes with a CD-ROM drive, it will have an ATA 66 signal cable. However, if you are installing a hard disk drive, you must change the switch setting on the CD-ROM drive to secondary and change the connector used for the CD-ROM drive to the gray middle connector.
– The narrower signal cable has two connectors, one to attach to the diskette
drive and the other to attach to the connector (FDD1) on the system board.
Note: To locate connectors on the system board, see System board internal cable
connectorson page 36.
The following are some important points to remember when connecting power and signal cables to internal drives:
v The drives that are preinstalled in your computer come with power and signal
cables attached. If you replace any drives, it is important to remember which cable is attached to which drive.
v When you install a drive, ensure that the drive connector at the end of the signal
cable is always connected to a drive; also, ensure that the drive connector at the other end is connected to the system board. This reduces electronic noise from the computer.
v If two IDE devices are used on a single cable, one must be designated as the
primary or master device and the other as the secondary or subordinate device; otherwise, some of the IDE devices might not be recognized by the system. The primary and secondary designation is determined by switch or jumper settings on each IDE device.
v If two IDE devices are on a single cable, and only one is a hard disk drive, the
hard disk drive must be set as the master device.
v If you have only one IDE device on a cable, it must be set as master.
Installing options in a tower model
This section provides instructions for installing various options in a tower model.
Moving the stabilizing feet
The two front feet on the bottom of the tower model rotate 90 degrees to provide additional stability.
When you need to access the inside of the computer to install options, you might find it easier to lay the computer on its side. If you do so, rotate the feet in
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towards the computer, so they do not break off due to the weight of the computer.
When you are finished installing options and have reinstalled the side cover, turn the two front stabilizing feet a quarter turn out from the computer and set it carefully back on its feet.
Removing the side cover
The following information describes how to remove the side cover.
Note: The illustrations in this document might differ slightly from your hardware.
Complete the following steps to remove the side cover of the computer.
Cover-release latch
Key lock
Chapter 5. Installing options 45
1. Review the information in Before you beginon page 37 and the safety precautions listed in Statement 1 and Statement 5 in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down your operating system.
3. Turn off the computer and all attached devices and disconnect all external cables and power cords.
4. If necessary, unlock the computer cover.
5. Pull out on the cover-release latch, which will slide the cover toward the rear of
the computer about 12.7 mm (1/2 in.). Then, remove the cover from the computer and set it aside.
To replace the side cover, see Installing the coveron page 58.
Attention: For proper cooling and airflow, replace the cover before turning on the computer. Operating the computer with the cover removed might damage the computer components.
Removing the support bracket assembly
When working with some options, such as hard disk drives and memory modules, you must first remove the support bracket assembly to access the option.
Complete the following steps to remove the support bracket assembly.
1. Review the safety precautions listed in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
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3. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the side cover. For more information about removing the side cover, see Removing the side coveron page 45.
4. Disconnect the support bracket assembly fan cable from the connector (SYSFA3) on the system board. For the location of the fan cable connector, see System board internal cable connectorson page 36.
5. Locate the end of the support bracket near the rear of the computer. Pull it out approximately 152 mm (6 in.).
6. Pull the front end of the support bracket assembly away from the computer and place the assembly aside.
To reinstall the support bracket assembly, reverse the previous steps.
Working with adapters
Your computer comes with adapter connectors, call slots. The AGP video adapter is installed in the AGP slot. You can install up to five PCI adapters in PCI expansion slots 1 through 5. All PCI expansion slots are 32-bit, 33 MHz slots.
The following illustration shows the location of the AGP and PCI expansion slots on the system board and the PCI extender board.
Note: The illustrations in this document might differ slightly from your hardware.
AGP slot
PCI slot 1
PCI slot 2
PCI slot 3
PCI slot 4
PCI slot 5
Adapter considerations
Before you install adapters, review the following: v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to change switch settings or jumper settings on your adapter, follow the instructions that come with the adapter.
v You can install full-length adapters in all five PCI expansion slots. v Your computer supports 5.0 V and universal PCI adapters; it does not support
3.3 V adapters.
v Your computer uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts.
Chapter 5. Installing options 47
v PCI expansion slots 1 through 5 are on PCI bus 0 . The system scans the AGP
slot and PCI slots 1 through 5 to assign system resources; then, the system starts (boots) the PCI devices in the following order, if you have not changed the default boot sequence : PCI slots 1 and 2, system board integrated drive electronics (IDE) or SCSI devices, and then PCI slots 3 through 5.
Note: To change the boot sequence for PCI devices, start the
Configuration/Setup Utility program, select Start Options from the main menu, select Startup Sequence; then, select Second device (SCSI) to designate the adapter boot sequence. See Chapter 4. Configuring your computeron page 27 for details on using the Configuration/Setup Utility program.
v For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
Installing an adapter
Complete the following steps to install an adapter.
Expansion slot cover
Adapter retaining bracket
Adapter
Adapter support bracket
Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see Handling static-sensitive deviceson page 38.
1. Review the safety precautions listed in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the side cover. For more information about removing the side cover, see Removing the side coveron page 45.
4. Determine which PCI expansion slot you will use for the adapter.
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Note: Check the instructions that come with the adapter for any requirements,
restrictions, or cabling instructions. It might be easier for you to route cables before you install the adapter.
5. If you are installing a full-length adapter, rotate the front adapter support bracket to the open (unlocked) position.
6. Rotate the rear adapter retaining bracket to the open (unlocked) position; then, place it over the rear of the computer.
7. Remove the PCI expansion-slot cover. From the rear of the computer, press in on the slot cover. Grasp it and pull it out of the slot. Store it in a safe place for future use.
Attention: PCI expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions characteristics of the computer and ensures proper cooling of system components.
8. Touch the static-protective bag containing the adapter to any unpainted metal surface on the computer; then, remove the drive from the bag and place it on a static-protective surface.
9. Remove the adapter from the static-protective package. Avoid touching the components and gold-edge connectors on the adapter.
10. Place the adapter, component-side up, on a flat, static-protective surface.
11. Set any jumpers or switches as described by the adapter manufacturer.
12. To install the adapter, carefully grasp the adapter by the top edge or upper
corners, and align it with the slot guides; then, press the adapter firmly into the expansion slot.
Attention: When you install an adapter in the computer, be sure that it is completely and correctly seated in the PCI expansion slot before you turn on the computer. Incomplete insertion might cause damage to the system board, PCI extender board, or the adapter.
13. Connect required cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the fans.
14. If you have another adapter or other options to install, do so now.
15. If you have installed a full-length adapter, rotate the front adapter support
bracket to the closed (locked) position.
16. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the closed (locked) position.
17. Reinstall the side cover (see Installing the coveron page 58 for details).
18. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing a SCSI adapter (some models)
Complete the following steps to install a SCSI adapter.
1. If you have not already installed the SCSI adapter, complete steps 1 through 11
of Installing an adapteron page 48. Then, return here to complete the
Chapter 5. Installing options 49
installation.
Adapter retaining bracket
SCSI signal cable connector
SCSI activity indicator cable connector
SCSI signal cable
SCSI Adapter
SCSI activity indicator cable
SCSI LED (J3)
Adapter support bracket
2. Connect one end of the SCSI signal cable (purchased separately) to the adapter;
then, connect one or more of the signal cable connectors to the rear of the SCSI devices.
3. Connect the SCSI activity indicator cable (purchased separately) to the adapter and to the SCSI LED connector (J3) on the system board. See System and PCI extender board option connectorson page 35 for the location of the SCSI LED connector.
4. If you have other adapters to install or remove, do so now.
5. Rotate the front adapter support bracket to the closed (locked) position.
6. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the
closed (locked) position.
7. Install the side cover. See Installing the coveron page 58 for details.
8. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing internal drives
Different types of drives enable your computer to read multiple types of media and store data in different formats. Depending on your computer model, you might have one or more of the following drives installed.
v Diskette v Hard disk v CD-ROM v Tape
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Internal drive bays
Your IntelliStation E Pro comes with an IDE CD-ROM drive installed in bay 1, a
3.5-in., 1.44 MB diskette drive installed in bay 3, and a hard disk drive installed in bay 5 in some models.
Note: The illustrations in this document might differ slightly from your hardware.
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
Notes:
1. Diskette drives, tape drives, and CD-ROM drives are removable media drives. You can install removable-media drives in bays 1, 2, 3, and 4.
2. You can install a 3.5-in, slim-high or a 5.25-in., half-high, removable-media drive, such as a tape backup drive, in bay 2.
3. You can only install a 3.5-in., slim-high, removable-media drive in bay 4.
4. The IntelliStation E Pro computer supports only one diskette drive, which uses
1 MB and 2 MB diskettes.
5. Before you install a 3.5-in. drive in a 5.25-in. bay, you must attach the 5.25 in. conversion kit, supplied with your option, to the 3.5-in. drive. Refer to the documentation that comes with the option for the conversion kit installation instructions.
Note: Only 3.5-in. options that ship with proper mounting hardware can be
supported in the 5.25-in. bays.
6. If you have a tape backup drive in your computer, use a dry process cleaning cartridge to clean the tape head two hours after you first use a new data cartridge. Then, clean the tape head once a month, or after each eight hours of continuous read/write operations, whichever occurs first. For complete details about the tape backup drive, refer to the documentation that comes with your computer or your backup option.
Chapter 5. Installing options 51
7. The electromagnetic interference (EMI) integrity and cooling of the computer are both protected by having bays 1 through 4 covered or occupied. When you install a drive, save the EMC shield and filler panel from the bay, in case you later remove the drive and do not replace it with another.
8. For a list of supported options for your computer, refer to http://www.ibm.com/pc/support on the World Wide Web.
Preinstallation steps (all bays)
Before you install drives in your computer, verify that you have all the cables and other equipment specified in the documentation that comes with the drive. You might also need to perform certain preinstallation activities. Some of the steps are required only during the initial installation of an option.
1. Read Safetyon page v, Handling static-sensitive deviceson page 38, and the documentation that comes with your drive.
2. Choose the bay in which you want to install the drive.
3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to set the SCSI ID for that device.
Installing a drive in bay 2 or 4
Complete the following steps to install a drive in bay 2 or 4.
Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For more details on handling these devices, see Handling static-sensitive deviceson page 38.
1. Review the safety precautions listed in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the side cover. See Removing the side cover
on page 45 for details.
4. Remove the support bracket assembly and disconnect the fan cable from the connector (SYSFA3) on the system board. See Removing the support bracket assemblyon page 46 for removal instructions.
5. Use a screwdriver to gently pry the filler panel and EMC shield away from the computer.
Note: If you are installing a drive that is a laser product, observe the
Statement 3
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
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following safety precaution:
Statement 3
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
EMC shield
Filler panel
6. Touch the static-protective bag containing the drive to any unpainted metal
surface on the computer; then, remove the drive from the bag and place it on a static-protective surface.
7. Set any jumpers or switches on the drive according to the documentation that comes with the drive.
8. Install the drive: v If you are installing a 5.25-in. drive in bay 2, push the drive into the bay.
Then, use the two screws that come with your option to attach the drive to the drive cage.
v If you are installing a 3.5-in. drive in bay 2, you must attach the 5.25-in.
conversion kit, supplied with your option, to the 3.5-in. drive.
Note: You can install only a 3.5-in. device in bay 4.
9. Cable the drive: v If the drive is an IDE device, plug one connector of the IDE signal cable
into the back of the drive and the other end of the cable into the IDE connector (IDE1) on the system board. For the location of the IDE connectors, see System board internal cable connectorson page 36.
Chapter 5. Installing options 53
v If the drive is a SCSI device, plug one connector of the SCSI signal cable
into the back of the drive and the other end of the cable into the SCSI adapter. See Installing a SCSI adapter (some models)on page 49 for details.
Note: Make sure to route the signal cable so that it does not block the air
flow to the rear of the drives or over the microprocessor.
10. Plug one of the power cables from the power supply into the back of the drive. The connectors are keyed and can be inserted only one way.
11. If you have other options to install or remove, do so now.
12. Replace the support bracket assembly and reconnect the fan cable to the
connector (SYSFA3) on the system board. See Removing the support bracket assemblyon page 46 for installation instructions.
13. Reinstall the side cover. See Installing the coveron page 58 for details.
14. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing a hard disk drive in bay 5, 6, or 7
Complete the following steps to install a hard disk drive in bay 5, 6, or 7.
Drive cage retention tab
Drive cage release tab
Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see Handling static-sensitive deviceson page 38.
1. Review the safety precautions listed in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the cover. See Removing the side coveron page 45 for details.
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4. Remove the support bracket assembly and disconnect the fan cable from the connector (SYSFA3) on the system board. See Removing the support bracket assemblyon page 46 for removal instructions.
5. Access the drive cage. a. If your computer has hard disk drives installed in the drive cage,
disconnect the power and signal cables from the rear of the drives.
b. Rotate the drive cage out of the computer until it locks into place over the
drive cage retention tab.
Note: Before you install a hard disk drive, ensure that the drive cage locks
into place over the drive cage retention tab by pressing on the side of the drive cage.
6. Attach the blue, plastic guide rails to the sides of the drive using the screws and guide rails provided in the drive cage.
7. Slide the drive into the drive cage until the plastic tabs on the guide rails lock into place in the drive cage.
8. Lift the drive cage up and press in on the drive cage release tab; then, rotate the cage back into the computer.
Note: Clear any cables that might impede the replacement of the drive cage.
9. Connect the power and signal cables to the rear of each drive.
Note: Make sure to route the signal cable so that it does not block the air flow
to the rear of the drives or over the microprocessor.
10. If you have other options to install or remove, do so now.
11. Reinstall the support bracket assembly and reconnect the fan cable to the
connector (SYSFA3) on the system board. See Removing the support bracket assemblyon page 46 for removal instructions.
12. Reinstall the side cover. See Installing the coveron page 58 for details.
13. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing memory modules
Adding memory to your computer is an easy way to make programs run faster. You can increase the amount of memory in your computer by installing options called memory modules. Your computer uses a noninterleaved memory configuration.
Your computer comes with a DIMM installed on the system board in DIMM connector 1.
Notes:
1. When installing additional memory modules, install the second memory module in DIMM connector 2, and the third in DIMM connector 3. (See the illustration in this section for memory connector locations.)
2. Your IntelliStation E Pro computer supports 64 MB, 128 MB, 256 MB, and 512
MB DIMMs. Your computer supports a minimum of 64 MB and a maximum of 1.5 GB of system memory. Refer to http://www.ibm.com/pc/support for a list of memory modules for use with your computer.
3. Installing or removing DIMMs changes the configuration information in the computer. Therefore, after installing or removing a DIMM, you must change and save the new configuration information by using the Configuration/Setup
Chapter 5. Installing options 55
Utility program. When you restart the computer, the system displays a message indicating that the memory configuration has changed. Start the Configuration/Setup Utility program and select Save Settings. See Chapter 4. Configuring your computeron page 27 for more information.
4. The illustrations in this document might differ slightly from your hardware.
DIMM connector 1
DIMM connector 2
DIMM connector 3
Retaining clip
Complete the following steps to install a DIMM.
Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see Handling static-sensitive deviceson page 38.
1. Review the safety precautions listed in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the cover (see Removing the side coveron page 45 for details).
4. Remove the support bracket assembly and disconnect the fan cable from the connector (SYSFA3) on the system board. See Removing the support bracket assemblyon page 46 for removal instructions.
5. Touch the static-protective package containing the DIMM to any unpainted metal surface on the computer. Then, remove the DIMM from the package.
6. Install the DIMM:
7. a. If you are installing a DIMM in connector 1, remove the AGP adapter.
Remove the AGP adapter only if you are replacing the DIMM in connector
1. See System and PCI extender board option connectorson page 35 for the location of the AGP slot. See Installing an adapteron page 48 for details about removing the AGP adapter.
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b. Open the retaining clip on each end of the DIMM slot. Turn the DIMM so
that the pins align correctly with the connector.
Note: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
c. Insert the DIMM into the connector by aligning the DIMM edges with the
slots at each end of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. Be sure that the retaining clips snap into the locked position when the DIMM is firmly seated in the connector.
d. If a gap exists between the DIMM and the retaining clips, the DIMM has
not been correctly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM.
e. If you removed the AGP adapter, reinstall it now. See Installing an
adapteron page 48 for details.
8. If you have other options to install or remove, do so now.
9. Replace the support bracket assembly and reconnect the fan cable to the
connector (SYSFA3) on the system board. See Removing the support bracket assemblyon page 46 for installation instructions.
10. Reinstall the side cover. See Installing the coveron page 58 for details.
11. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
If you want to remove a DIMM, reverse the previous steps.
Installing a security U-bolt
To help prevent hardware theft, you can add a security U-bolt and cable to your computer. After you add the security cable, make sure that it does not interfere with other cables that are connected to the computer.
Before you begin: v Obtain the following items:
A flat-blade screwdriverAn adjustable wrenchA 199 mm (3/4 in.) U-bolt or wire rope (similar to National Manufacturing
No. 3230, Stock No. 176-735)
Threaded nuts that fit the U-BoltA security cableA lock, such as a combination lock or padlock.
v Read the information in “Handling static-sensitive deviceson page 38, and
Safety informationon page 39.
Chapter 5. Installing options 57
Complete the following steps to install the U-bolt.
1. Review the safety precautions listed in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the cover (see Removing the side coveron page 45 for details).
4. Use a screwdriver to remove the two metal knockouts.
5. Insert the U-bolt through the rear panel; then, attach and tighten the nuts.
6. Replace the side cover. See Installing the coveron page 58 for details.
7. Thread the cable through the U-bolt and around an object that is a part of or
permanently secured to the building structure or foundation, and from which it cannot be removed; then, fasten the cable ends together with a lock.
8. Reconnect the external cables and power cords; then, turn on the attached devices and the computer.
Installing the cover
The following information describes the cover installation procedure.
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Note: The illustrations in this document might differ slightly from your hardware.
Note: If you removed the support bracket assembly after you removed the cover,
reinstall it before you install the cover. For support bracket installation instructions, see Removing the support bracket assemblyon page 46.
Complete the following steps to install the computer cover.
1. Clear any cables that might impede the replacement of the cover.
2. Install the side cover by placing it into position on the computer. Close the
cover release latch to secure the cover in place.
3. Lock the cover, if required.
4. If you have not done so already, make sure that the two front stabilizing feet
are rotated outward so that they properly support the computer. Rotate each individual foot outward 90 degrees.
5. Reconnect the external cables and power cords to the computer; then, plug the power cords into electrical outlets.
6. Turn on the attached devices; then, turn on the computer.
Installing options in the desktop model
This section provides instructions to help you add options to your desktop computer. Some option-removal instructions are provided, in case you need to remove one option to install another. For a list of supported options for your computer, go to http://www.ibm.com/pc/support on the World Wide Web.
Removing the computer cover
The following information describes how to remove the computer cover.
Chapter 5. Installing options 59
Note: The illustrations in this document might differ slightly from your hardware.
Key l ock
Cover release button
Complete the following steps to remove the cover of the computer.
1. Review the information in Before you beginon page 37 and the safety precautions listed in Statement 1 and Statement 5 in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down your operating system.
3. Turn off the computer and all attached devices; then, disconnect all external cables and power cords.
4. If necessary, unlock the computer cover.
5. Press the buttons on the sides of the computer and pivot the rear of the cover
up toward the front of the computer.
Attention: For proper cooling and airflow, replace the cover before turning on the computer. Operating the computer with the cover removed might damage the computer components.
To reinstall the cover, see Installing the coveron page 69.
Working with adapters
Your computer comes with adapter connectors, called slots. The AGP video adapter is installed in the AGP slot. You can install up to three PCI adapters in expansion slots 1 through 3. All PCI expansion slots are 32-bit, 33 MHz slots.
Note: The illustrations in this document might differ slightly from your hardware.
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The following illustration shows the location of the PCI expansion slots on the system board.
AGP slot
PCI slot 1
PCI slot 2
PCI slot 3
Adapter considerations
Before you install adapters, review the following: v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to change the switch or jumper settings on your adapter, follow the instructions that come with the adapter.
v You can install full-length adapters in all three PCI expansion slots. v Your computer supports 5.0 V and universal PCI adapters; it does not support
3.3 V adapters.
v Your computer uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts.
v PCI slots 1 through 3 are on PCI bus 0 . The system scans the AGP slot and PCI
expansion slots 1 through 3 to assign system resources; then, the system starts (boots) the PCI devices in the following order, if you have not changed the default boot sequence : PCI expansion slots 1 and 2, system board integrated drive electronics (IDE) or SCSI devices, and then PCI expansion slot 3.
Note: To change the boot sequence for PCI devices, start the
v For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
Configuration/Setup Utility program, select Start Options from the main menu, select Startup Sequence; then, select Second device (SCSI) to designate the adapter boot sequence. See Chapter 4. Configuring your computeron page 27 for details on using the Configuration/Setup Utility program.
Chapter 5. Installing options 61
Installing an adapter
Adapter retaining bracket
Complete the following steps to install an adapter.
Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see Handling static-sensitive deviceson page 38.
1. Review the safety precautions listed in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external cables and power cords; then, remove the cover. See Removing the computer coveron page 59 for details.
4. Determine which PCI expansion slot you will use for the adapter.
Adapter
62 IBM
Note: Check the instructions that come with the adapter for any requirements,
restrictions, or cabling instructions. It might be easier for you to route any device cables before you install the adapter.
5. Rotate the rear adapter retaining bracket to the open (unlocked) position and remove it from the computer. Keep it in a safe place.
6. Remove the PCI expansion-slot cover. From the rear of the computer, press in on the slot cover. Grasp it and pull it out of the slot. Store it in a safe place for future use.
Attention: PCI expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions characteristics of the computer and ensures proper cooling of system components.
7. Touch the static-protective package containing the adapter to any unpainted metal surface on the computer. Then, remove the adapter from the static-protective package. Avoid touching the components and gold-edge connectors on the adapter.
8. Place the adapter, component-side up, on a flat, static-protective surface.
9. Set any jumpers or switches as described by the adapter manufacturer.
10. To install the adapter, carefully grasp the adapter by its top edge or upper
corners, and align it with the PCI slot guides; then, press the adapter firmly into the PCI expansion slot.
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Attention: When you install an adapter in the computer, be sure that it is completely and correctly seated in the PCI expansion slot before you turn on the computer. Incomplete insertion might cause damage to the system board or the adapter.
11. Connect required cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the fans.
12. If you have another adapter to install, do so now.
13. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the
closed (locked) position.
14. If you have other options to install or remove, do so now.
15. Reinstall the cover. See Installing the coveron page 69 for details.
16. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing a SCSI adapter (some models)
Complete the following steps to install a SCSI adapter.
1. If you have not already installed the SCSI adapter, complete steps 1 through 10 of Installing an adapteron page 62. Then, return here to complete the installation.
SCSI signal cable connector
Adapter retaining bracket
SCSI activity indicator cable connector
SCSI LED (J3)
SCSI signal cable
SCSI activity indicator cable
SCSI adapter
2. Connect one end of the SCSI signal cable (purchased separately) to the adapter;
then, connect one or more of the signal cable connectors to the rear of the SCSI devices.
3. Connect the SCSI activity indicator cable (purchased separately) to the adapter and to the SCSI LED connector (J3) on the system board. See System and PCI extender board option connectorson page 35 for the location of the SCSI LED connector.
4. If you have other adapters or options to install or remove, do so now.
5. Rotate the rear adapter retaining bracket to the closed (locked) position.
6. Reinstall the cover. See Installing the coveron page 69 for details.
7. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Chapter 5. Installing options 63
Installing internal drives
Different types of drives enable your computer to read various types of media and store data in different formats. Depending on your computer model, you might have one or more of the following drives installed.
v Diskette v Hard disk v CD-ROM v Tape
Internal drive bays
Your computer comes with an IDE CD-ROM drive installed in bay 1, a hard disk drive installed in bay 3, and a 3.5-in., 1.44 MB diskette drive installed in bay 4.
Note: The illustrations in this document might differ slightly from your hardware.
Bay 1
Bay 2
Bay 3
Bay 4
Notes:
1. Diskette drives, tape drives, and CD-ROM drives are removable-media drives. You can install removable-media drives in bays 1, 2, and 4.
2. You can install a 3.5-in. slim-high or a 5.25-in., half-high, removable-media drive in bay 2.
3. The IntelliStation E Pro computer supports only one diskette drive, which uses 1 MB and 2 MB diskettes.
4. Before you install a 3.5-in. drive in a 5.25-in. bay, you must attach the 5.25 in. conversion kit, supplied with your option, to the 3.5-in. drive. Refer to the documentation that comes with the option for the conversion kit installation instructions.
Note: Only 3.5-in. options that ship with proper mounting hardware can be
supported in the 5.25-in. bay.
5. If you have a tape backup drive in your computer, use a dry process cleaning cartridge to clean the tape head two hours after you first use a new data cartridge. Then, clean the tape head once a month or after each eight hours of continuous read/write operations, whichever occurs first. For complete details about the tape backup drive, refer to the documentation that comes with your computer or your backup option
6. The electromagnetic interference (EMI) integrity and cooling of the computer are both protected by having bays 1 through 4 covered or occupied. When you
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install a drive, save the EMC shield and filler panel from the bay, in case you later remove the drive and do not replace it with another.
7. For a list of supported options for your computer, refer to http://www.ibm.com/pc/support on the World Wide Web.
Preinstallation steps (all bays)
Before you install drives in your computer, verify that you have all the cables and other equipment specified in the documentation that comes with the drive. You might also need to perform certain preinstallation activities. Some of the steps are required only during the initial installation of an option.
1. Read Safetyon page v, Handling static-sensitive deviceson page 38, and the documentation that comes with your drive.
2. Choose the bay in which you want to install the drive.
3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to set the SCSI ID for that device.
Installing a drive in bay 2
Complete the following steps to install a drive in bay 2.
Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see Handling static-sensitive deviceson page 38.
1. Read the safety precautions listed in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external cables and power cords; then, remove the cover. See Removing the computer coveron page 59 for details.
4. Use a screwdriver to gently pry the EMC shield away from the computer.
Note: If you are installing a drive that is a laser product, observe the
following safety precaution:
Statement 3
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
Chapter 5. Installing options 65
Drive cage
Drive cage latch
Note: If your computer has a CD-ROM drive installed in bay 1, remove the
signal and power cables from the CD-ROM drive before rotating the drive cage out of the computer.
5. Rotate the drive cage toward the front of the computer until the drive cage latch locks on the chassis.
Attention: Do not use the drive cage latch to rotate either drive cage out of the computer.
6. Touch the static-protective bag containing the drive to any unpainted metal surface on the computer; then, remove the drive from the bag and place it on a static-protective surface.
7. Set any jumpers or switches on the drive according to the documentation that comes with the drive.
8. Install the drive: v If you are installing a 5.25-in. drive in bay 2, push the drive in to the bay;
then, use the two screws to attach the drive to the drive cage.
v If you are installing a 3.5-in. drive in bay 2, you must attach the 5.25-in.
conversion kit, supplied with your option, to the 3.5-in. drive.
9. Cable the drive: v If the drive is an IDE device, plug one connector of the IDE signal cable
into the back of the drive and the other end of the cable into the IDE connector (IDE1) on the system board. For the location of the IDE connectors, see System board internal cable connectorson page 36.
v
If the drive is a SCSI device, plug one connector of the SCSI signal cable into the back of the drive and the other end of the cable into the SCSI adapter.
Note: Make sure to route the cable so that it does not block the air flow to the
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rear of the drives or over the microprocessor.
10. If you have another drive to install or remove, do so now.
11. Connect the power cable from the power supply into the back of the drive.
The connectors are keyed and can be inserted only one way. Attention: To prevent damaging your computer, hold onto the drive cage
when you release it from the chassis.
12. Lift up on the drive cage and rotate the release latch to the unlocked position.
Attention: Ensure that all cables have been moved from under the drive cage so that the power or signal cables are not damaged.
13. Pivot the drive cage back into the computer and press down on the cage until it locks in place.
14. If you have other options to install or remove, do so now.
15. Reinstall the cover (see Installing the coveron page 69 for details).
16. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing memory modules
Adding memory to your computer is an easy way to make programs run faster. You can increase the amount of memory in your computer by installing options called memory modules. Your computer uses a noninterleaved memory configuration.
Your computer comes with a DIMM installed on the system board in DIMM connector 1.
Notes:
1. When installing additional memory modules, install the second memory
module in DIMM connector 2, and the third in DIMM connector 3. (See the illustration in this section for memory connector locations.)
2. Your IntelliStation E Pro computer supports 64 MB, 128 MB, 256 MB, and 512
MB DIMMs. Your computer supports a minimum of 64 MB and a maximum of 1.5 GB of system memory. Go to http://www.ibm.com/pc/support for a list of memory modules for use with your computer.
3. The illustrations in this document might differ slightly from your hardware.
DIMM connector 1
DIMM connector 2
DIMM connector 3
Complete the following steps to install a DIMM.
Retaining clip
Chapter 5. Installing options 67
Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see Handling static-sensitive deviceson page 38.
1. Review the safety precautions listed in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external cables and power cords; then, remove the cover. See Removing the computer coveron page 59 for details.
4. Touch the static-protective package containing the DIMM to any unpainted metal surface on the computer. Then, remove the DIMM from the package.
5. Install the DIMM:
6. a. If you are installing a DIMM in connector 1 or 2, remove the AGP adapter.
See System and PCI extender board option connectorson page 35 for the location of the AGP slot. See Installing an adapteron page 62 for details about removing the AGP adapter.
b. Open the retaining clip on each end of the DIMM connector. Turn the
DIMM so that the pins align correctly with the connector.
Note: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
c. Insert the DIMM into the connector by aligning the DIMM edges with the
slots at each end of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. Be sure that the retaining clips snap into the locked position when the DIMM is firmly seated in the connector.
d. If a gap exists between the DIMM and the retaining clips, the DIMM has
not been properly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM.
e. If you removed the AGP adapter, reinstall it now. See Installing an
adapteron page 62 for details on reinstalling the AGP adapter.
7. If you have other options to install or remove, do so now.
8. Replace the cover. See Installing the coveron page 69 for more details.
9. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Note: Installing or removing DIMMs changes the configuration information in
If you want to remove a DIMM, reverse the previous steps.
Installing a security U-bolt
To help prevent hardware theft, you can add a security U-bolt and cable to your computer. After you add the security cable, make sure that it does not interfere with other cables that are connected to the computer.
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the computer. Therefore, after installing or removing a DIMM, you must change and save the new configuration information by using the Configuration/Setup Utility program. When you restart the computer, the system displays a message indicating that the memory configuration has changed. Start the Configuration/Setup Utility program and select Save & Exit Setup. See Chapter 4. Configuring your computeron page 27 for more information.
Before you begin: v Obtain the following:
A flat-blade screwdriverAn adjustable wrenchA 199 mm (3/4 in.) U-bolt or wire rope (similar to National Manufacturing
No. 3230, Stock No. 176-735)
Threaded nuts that fit the U-BoltA security cableA lock, such as a combination lock or padlock.
v Read the information in “Handling static-sensitive deviceson page 38, and
Safety informationon page 39.
Complete the following steps to install a U-bolt.
1. Review the safety precautions listed in Safety informationon page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external cables and power cords; then, remove the cover. See Removing the computer coveron page 59 for details.
4. Use a screwdriver to remove the two metal knockouts.
5. Insert the U-bolt through the rear panel; then, attach and tighten the nuts.
6. If you have other options to install or remove, do so now.
7. Replace the computer cover. See Installing the coveron page 69 for more
details.
8. Thread the cable through the U-bolt and around an object that is a part of or permanently secured to the building structure or foundation, and from which it cannot be removed; then, fasten the cable ends together with a lock.
9. Reconnect the external cables and power cords; then, turn on the attached devices and the computer.
Installing the cover
The following information describes the cover installation procedure.
Chapter 5. Installing options 69
Note: The illustrations in this document might differ slightly from your hardware.
Complete the following steps to install the computer cover.
1. Clear any cables that might impede the replacement of the cover.
2. Position the cover over the computer and pivot the cover down until the cover
snaps into place.
3. Lock the cover, if required.
4. Reconnect the external cables and power cords to the computer; then, plug the
power cords into electrical outlets.
5. Turn on all attached devices; then, turn on the computer.
Connecting external options
You can attach a SCSI storage expansion enclosure to your computer.
To attach an external device:
1. Read Before you beginon page 37, review the safety precautions listed in Statement 1 and Statement 5 in Safety informationon page 39, and read the documentation that comes with your options.
2. Be sure your computer and all attached devices are turned off.
3. Follow the instructions that come with the option to prepare it for installation
and to connect it to the computer.
Note: If you are attaching a SCSI device, see Ultra160 SCSI connector (some
models)on page 75 for SCSI ID and cabling information.
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I/O connector locations
The following illustration shows the input/output connectors and the expansion slots on the rear of the computer.
The following illustration shows the I/O connectors on the rear of the tower model.
Power cord connector
Mouse
Keyboard
Parallel
Serial A
Serial B
Ethernet USB 2 USB 3 Line out Line in Mic
MIDI Video
The following illustration shows the I/O connectors on the rear of the desktop model.
Power cord connector
Keyboard
Mouse
Serial A
Parallel
Serial B
Ethernet
USB 3
USB 2
Video
MIDI
Line in Mic
Line out
Note: If your computer is a SCSI model, the SCSI adapter will be located in PCI
slot 1; the external connector will be located in the slot below the video connector on the tower model and to the right of the video connector on the desktop model. See System and PCI extender board option connectorson page 35 for the location of the PCI expansion slots.
Chapter 5. Installing options 71
Input/Output connectors
This section provides information about the I/O connectors on the rear of your computer. These connectors include the following:
v One mouse v One keyboard v One parallel v Two serial v One Ethernet v Two USB v Line out v Line in v Mic v MIDI v One video v One Ultra160 SCSI (some models)
Mouse connector
The system board has one mouse connector that supports a mouse or other pointing device. The mouse connector is located on the rear of your computer. See I/O connector locationson page 71 for its location.
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4
2
5
3
1
Keyboard connector
There is one keyboard connector on the rear of your computer. See I/O connector locationson page 71 for its location.
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB connectors and devices will be disabled during the power-on self-test.
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4
2
5
3
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Parallel connector
Your computer has one parallel connector. This connector supports three standard Institute of Electrical and Electronics Engineers (IEEE) 1284 modes of operation: standard parallel port (SPP), enhanced parallel port (EPP), and extended capability port (ECP).
Viewing or changing the connector assignments: You can use the built-in Configuration/Setup Utility program to configure the parallel connector as bidirectional; that is, so that data can be both read from and written to a device. In bidirectional mode, the computer supports the ECP and EPP modes.
Complete the following steps to view or change the parallel-connector assignment.
1. Restart the computer and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
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3. When the Configuration/Setup Utility menu appears, select Devices & I/O Ports; then, press Enter.
4. Select the parallel connector; then, use the arrow keys to advance through the settings available.
Note: When you configure the parallel connector as bidirectional, use an IEEE
1284-compliant cable. The cable must not exceed 3 meters (9.8 feet).
5. Press Esc twice to return to the Configuration/Setup main menu; then, select
Save &Exit Setup to exit from the Configuration/Setup Utility program.
Parallel connector: The re is a 25-pin, female D-shell parallel connector on the
rear of your computer. See I/O connector locationson page 71 for the location of this connector.
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1
14
Serial connectors
Your computer has two standard serial connectors: serial connector A and serial connector B.
Some application programs require specific connectors, and some modems function properly only at certain communication connector addresses. You might need to use the Configuration/Setup Utility program to change communication connector address assignments to prevent or resolve address conflicts.
Viewing or changing the serial-connector assignments: Complete the following steps to view or change the serial-connector assignments.
1. Restart the computer and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. When the Configuration/Setup Utility menu appears, select Devices & I/O
Ports; then, press Enter.
4. Select the serial connector; then, use the arrow keys to advance through the available settings.
5. Press Esc twice to return to the Configuration/Setup Utility main menu; then, select Save & Exit Setup to exit from the Configuration/Setup Utility program.
Serial connectors: There are two 9-pin, male D-shell serial connectors located on the rear of your computer. See I/O connector locationson page 71 for their locations.
Ethernet connector
Your computer comes with an integrated Ethernet controller. This controller provides an interface for connecting to 10-Mbps or 100-Mbps networks and provides full-duplex capability, which enables simultaneous transmission and reception of data on the Ethernet LAN.
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Chapter 5. Installing options 73
To access the Ethernet connector, attach a Category 3, 4 or 5 unshielded twisted-pair (UTP) cable to the RJ-45 connector on the rear of your computer. See I/O connector locationson page 71 for its location.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5.
Configuring the Ethernet controller: When you connect your computer to the network, the Ethernet controller automatically detects the data-transfer rate (10 Mbps or 100 Mbps) on the network and then sets the controller to operate at the appropriate rate. In addition, if the Ethernet connector that your computer is connected to supports auto-negotiation, the Ethernet controller will set the appropriate duplex state. That is, the Ethernet controller will adjust to the network data rate, whether the data rate is standard Ethernet (10BASE-T), Fast Ethernet (100BASE-TX), half duplex (HDX), or full duplex (FDX). The controller supports HDX and FDX modes at both speeds.
The Ethernet controller is integrated on the system board. You do not need to set any jumpers or configure the controller for your operating system before you use the Ethernet controller. However, you must install a device driver to enable your operating system to address the Ethernet controller. The device drivers are provided on the preinstalled software and the Device Drivers and IBM Enhanced Diagnostics CD.
Ethernet connector: There is an RJ-45 connector on the rear of the computer, see I/O connector locationson page 71 for the location of this connector.
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Universal Serial Bus connectors
Your computer has two Universal Serial Bus (USB) connectors, which are configured automatically. USB is an serial interface standard for telephony and multimedia devices. It uses Plug and Play technology to determine the type of device that is attached to the connector.
Notes:
1. If you attach a standard (non-USB) keyboard to the keyboard connector, the USB connectors and devices will be disabled during the power-on self-test.
2. If you install a USB keyboard that has a mouse connector, the USB keyboard emulates a mouse, and you will not be able to disable the mouse settings in the Configuration/Setup Utility program.
USB cables and hubs: You need a 4-pin cable to connect devices to USB 2 or USB
3. If you plan to attach more than two USB devices, you must use a hub to connect
the devices. The hub provides multiple connectors for attaching additional external USB devices.
USB technology transfers data at up to 12 megabits-per-second (Mbps) with a maximum of 127 external devices and a maximum signal distance of five meters (16 ft.) per segment.
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USB connectors: There are two USB connectors on the rear of the computer for attaching USB compatible devices, see I/O connector locationson page 71 for the location of the USB connectors.
14
Audio connectors
The audio connectors are used to connect external audio equipment to your computer, see I/O connector locationson page 71 for the location of these connectors.
Line
LineinMic
out
Line out: This connector is used to send audio signals from the computer to external devices, such as powered speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio Line in connector on a stereo system.
Line in: This connector is used to accept audio signals from external devices, such as line output from a stereo, television, or musical instrument into the computer sound system.
Mic: This connector is used to connect a microphone to your computer when you want to record voice or other sounds on the hard disk drive. It can also be used by speech recognition software.
MIDI connector
The musical instrument digital interface (MIDI) connector allows your computer to interact with musical instruments and other musical equipment. You might use the MIDI connector as an interface between your computer and a synthesizer to edit and store sound information for the synthesizer on the computer. See I/O connector locationson page 71 for the location of the MIDI connector.
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Video connector
Your computer uses an AGP adapter located in the AGP slot on the system board. There is a 15-pin analog video connector located on the rear of your computer. See I/O connector locationson page 71 for the location of this connector.
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Ultra160 SCSI connector (some models)
Some IntelliStation E Pro computer models come with a SCSI adapter, which supports an Ultra160/MB SCSI internal channel in a full-featured PCI
2.1-/2.2-compliant bus master package. This configuration supports a zero wait
Chapter 5. Installing options 75
state, 32-bit memory transfers at 160 Mbytes/second, when LVD SCSI peripherals are attached. This channel supports up to 15 SCSI devices. In addition, the SCSI adapter uses:
v Double-transition clocking to achieve high transfer rates v Domain name validation to negotiate compatible data transfer speeds with each
device
v Cyclic-redundancy checking, instead of the usual parity checking, to significantly
improve data reliability
SCSI cabling requirements: You can install two internal SCSI devices using the SCSI signal cable that comes with your computer. If you plan to attach external SCSI devices, you must order additional SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive indication of SCSI hard-disk drive activity, you must also connect the SCSI adapter to the SCSI LED (J3) connector on the system board. See System and PCI extender board option connectorson page 35 for the location of the SCSI connector.
For information about the maximum length of a SCSI cable between the terminated ends of the cable, refer to the American National Standards Institute (ANSI) SCSI standards. Adhering to these standards will help ensure that your computer operates correctly.
Setting SCSI IDs: Each SCSI device connected to a SCSI controller must have a unique SCSI ID. This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously. SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs.
To install external SCSI devices, you must first install an optional SCSI PCI adapter. Refer to the information that is provided with the device for instructions to set its SCSI ID.
If a SCSI adapter is installed in your computer, you can use its 68-pin SCSI connector to connect different types of SCSI devices.
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Chapter 6. Solving problems
This section provides basic troubleshooting information to help you resolve some problems that might occur with your system.
If you cannot locate and correct the problem using the information in this section, refer to Getting information, help, and serviceon page 104 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related problems:
v POST beep codes
The power-on self-test beep codes indicate the detection of a problem. See POSTon page 78 for more information.
v Diagnostic programs and error messages
The system diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary methods of testing the
major components of your computer. See Diagnostic programs and error messageson page 79 for more information.
v Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the Troubleshooting chartson page 88 for more information.
v Customized support page
You can create a customized support page on the World Wide Web that is specific to your hardware, including frequently asked questions, parts information, technical hints and tips, and downloadable files. In addition, you can choose to receive e-mail notifications whenever new information becomes available about your registered products.
After you register your IntelliStation products, you can diagnose problems using the IBM Assistant, and you can participate in the IBM discussion forum. For more detailed information about registration for your IBM products, visit the following addresses on the Web:
http://www.ibm.com/pc/registerhttp://www.ibm.com/pc/support
© Copyright IBM Corp. 2000 77
POST
When you turn on the computer, it performs a series of tests to check the operation of system components and some of the options that are installed in the computer. This series of tests is called the power-on self-test or POST.
If POST finishes without detecting any problems, the first window of your operating system or application program appears.
Notes:
1. If you have a power-on password set, you must type the password and press Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After you correct the cause of the first error message, the other error messages usually will not occur the next time you run the test.
POST beep code descriptions
The possible types of beep codes that your system might emit are:
Repeating long beeps
Indicates that a memory error has occurred. Ensure that all DIMMs are correctly installed.
One long beep and two short beeps
Indicates that a video error has occurred and the BIOS code cannot initialize the video screen to display any additional information. Ensure that the video adapter is correctly installed.
Small computer system interface messages (some models)
The following table lists actions to take if you receive any SCSI error message.
Note: If your system does not have a hard disk drive, ignore any message that
indicates that the BIOS code is not installed.
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You will get these messages only when running the SCSISelect Utility.
Table 3. SCSI messages
SCSI Messages Description
All One or more of the following might be causing the problem.
v A failing SCSI device (adapter or drive) v An improper SCSI configuration v Duplicate SCSI IDs in the same SCSI chain v An improperly installed SCSI terminator v A defective SCSI terminator v An improperly installed cable v A defective cable
Action: Verify that:
v The external SCSI devices are turned on. External SCSI devices must
be turned on before the computer.
v The cables for all external SCSI devices are connected correctly. v The last device in each SCSI chain is terminated properly. v The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain additional information about the failing device. If the error remains or recurs, call for service.
Diagnostic programs and error messages
The system diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major
components of your computer.
Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel.
Sometimes the first error to occur causes additional errors. In this case, the computer displays more than one error message. Always follow the suggested action instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test log and summary log, when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where: fff is the three-digit function code that indicates the function being tested
when the error occurred. For example, function code 089 is for the microprocessor.
ttt is the three-digit failure code that indicates the exact test failure that was
encountered. (These codes are for trained service personnel and are described in the Hardware Maintenance Manual.)
Chapter 6. Solving problems 79
iii is the three-digit device ID. (These codes are for trained service personnel
and are described in the Hardware Maintenance Manual.)
date is the date that the diagnostic test was run and the error recorded. cc are the check digits that are used to verify the validity of the information. text message
is the diagnostic message that indicates the reason for the problem.
Text messages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name
is the name of the function being tested when the error occurred. This corresponds to the function code (fff) given in the previous list.
Result can be one of the following:
Passed
Failed This result occurs when the diagnostic test discovers an error.
This result occurs when the diagnostic test completes without any errors.
User Aborted
This result occurs when you stop the diagnostic test before it is complete.
Not Applicable
This result occurs when you specify a diagnostic test for a device that is not present.
Aborted
This result occurs when the test could not proceed because of the system configuration.
Warning
This result occurs when a possible problem is reported during the diagnostic test, such as when a device that is to be tested is not installed.
Test Specific String
is additional information that is used to analyze the problem.
Starting the diagnostic programs
The IBM Enhanced Diagnostics programs will isolate your computer hardware from software that you have installed on your hard disk drive. The programs run independently of the operating system, and must be run either from a CD or diskette. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related.
A Device Drivers and IBM Enhanced Diagnostics CD comes with your computer. You can also download the latest image of the diagnostics from http://www.ibm.com/pc/support on the World Wide Web.
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Using the diagnostics CD
Complete the following steps to start the IBM Enhanced Diagnostics using the CD.
1. Turn off your computer and any attached devices.
2. Turn on all attached devices; then, turn on your computer.
3. When you see Press F1 for Configuration/Setup, press the F1 key.
4. When the Configuration/Setup Utility menu appears, select Start Options.
5. From the Start Options menu, select Startup Sequence.
6. Note the device selected as the First Startup Device. Later, you must restore
this setting.
7. Select CD-ROM as the First Startup Device.
8. Press Esc two times to return to the Configuration/Setup Utility menu.
9. Place the Device Drivers and IBM Enhanced Diagnostics CD in the CD-ROM
drive.
10. Select Save &Exit Setup and follow the prompts. The diagnostics will load.
Follow the instructions on the screen to run the diagnostics. Important: When you finish running the diagnostics and utilities, remove the
CD from the CD-ROM drive and turn off the computer. You must restore the First Startup Device to the original settings. Use steps 2 through 7 of this procedure to do this.
Downloading the diagnostics program
Complete the following steps to download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette:
1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/
2. Download the diagnostics file for your computer to a hard disk drive directory
(not to a diskette).
3. Go to a DOS prompt and change to the directory where the file was downloaded.
4. Insert a blank high-density diskette in diskette drive A.
5. Type in the following, and then press Enter: filename a: where filename is the
name of the file you downloaded from the Web.
The downloaded file is self-extracting and will be copied to the diskette. When the copy completes, you have a startable IBM Enhanced Diagnostics diskette.
Using the diagnostic diskette
Complete the following steps to start the IBM Enhanced Diagnostics using the diagnostics diskette:
1. Turn off your computer and any attached devices.
2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive.
3. Turn on all attached devices; then, turn on your computer.
4. Follow the instructions on the screen.
When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen.
If the hardware checks out OK, but the problem persists during normal computer operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package.
Chapter 6. Solving problems 81
Viewing the test log
The test log records data about system failures and other pertinent information. The test log will not contain any information until after the diagnostic program has run.
Note: If you already are running the diagnostic programs, begin with step 4.
Complete the following steps to view the test log:
1. Insert the Device Drivers andIBM Enhanced Diagnostics CD.
2. Turn on the computer and watch the screen.
If the system is on, shut down your operating system and restart the system.
3. If a power-on password is set, the system prompts you for it. Type in the appropriate password; then, press Enter.
4. Run the diagnostic programs and when the Diagnostic Programs screen appears, select Utility.
5. Select View Test Log from the list that appears; then, follow the instructions on the screen.
6. You can save the test log to a file on a diskette or to your hard disk drive.
Note: The system maintains the test-log data while the system is powered on.
When you turn off the power to the computer, the test log is cleared.
Diagnostic error message tables
The following tables provide descriptions of the error messages that might be listed in the test log after you run the diagnostic programs.
Attention: If diagnostic error messages appear that are not listed in the following tables, make sure that your system has the latest levels of BIOS and diagnostics installed.
Code Function Result Text message Action
001 Core system Failed Processor board, ECC Test Call for service.
System board 005 Video port Processor and system boards 011 Serial port Integrated serial port 014 Parallel port Integrated parallel port 015 USB interface Aborted Can NOT test USB interface while it is in use.
Note: If you have a USB keyboard or mouse
attached, you cannot run the diagnostic program
for the USB interface.
Failed System board Call for service.
020 PCI interface Failed System board Call for service.
1. Turn off the system.
2. Replace the USB
keyboard and mouse with a standard keyboard and mouse.
3. Turn on the system.
4. Run the diagnostic
test again.
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Code Function Result Text message Action
030 SCSI interface Failed SCSI adapter in slot n failed register/counter/
power test
Refer to the information provided with the adapter for instructions.
(where n is the slot number of the failing adapter)
If the problem persists, call for service.
SCSI controller on system board failed
Call for service.
register/counter/power test
035 ServeRAID Aborted Test setup error: No ServeRAID adapter found on
system board or PCI bus
Make sure the ServeRAID adapter is properly installed. If the problem remains, replace the ServeRAID adapter. If the problem persists, call for service.
Failed Adapter in slot n; adapter/drive configuration
error
Run the ServeRAID Configuration Utility.
(where n is the slot number of the failing adapter) Adapter in slot n; internal error
(where n is the slot number of the failing adapter) Logical drive m on adapter in slot n
If the problem remains, replace the ServeRAID adapter in slot n.
If the problem persists, call for service.
(where m is the number of the failing logical drive and n is the slot number of the adapter)
On system board; internal error Run the ServeRAID On system board; adapter/drive configuration
error Logical drive on system board adapter Adapter in slot n; memory allocation error
Configuration Utility.
If the problem persists, call for service.
Call for service.
(where n is the slot number of the failing adapter) On system board; memory allocation error On system board; PCI configuration error On system board; POST error Adapter in slot n; POST error
Replace the ServeRAID adapter in slot n.Ifthe
(where n is the slot number of the failing adapter) Adapter in slot n; PCI configuration error
problem persists, call for service.
075 Power supply Failed Voltage sensed by the system is out of range Call for service.
(where n is the slot number of the failing adapter) SCSI drive on adapter in slot n, SCSI ID m
(where n is the slot number of the adapter and m is the SCSI ID of the drive)
Chapter 6. Solving problems 83
Check the cable and power connections on the drive. If the problem persists, call for service.
Code Function Result Text message Action
089 Microprocessor Failed Invalid microprocessor in slot xyz or BIOS setup
problem
(where xyzidentifies the microprocessor that is
causing the error message)
1. Check the system error log for the related error messages.
2. If your system does not have the latest level BIOS installed, update the BIOS.
Processor in socket id xyz is installed but not functioning
(where xyz identifies the microprocessor that is causing the error message)
3. If the problem remains, replace the xyz microprocessor and run the test again.
If the problem persists, call for service.
Microprocessor in socket id xyz
(where xyz identifies the microprocessor that is causing the error message)
1. Reseat the microprocessor.
2. If the problem remains, replace the microprocessor.
If the problem persists, call for service.
Processor in socket id xyz is defective
Replace the microprocessor.
(where xyz identifies the microprocessor that is causing the error message)
If the problem persists, call for service.
Test setup error: Application microprocessor not installed or BIOS setup problem
1. Verify that the Application microprocessor is installed and seated correctly.
2. If your system does not have the latest level BIOS installed, update the BIOS.
3. If the problem remains, replace the Application microprocessor and run the test again.
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If the problem persists, call for service.
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