User’ s Guide
IntelliStation E Pro Types 6836, 6846
SC06-P456-60
IBM®IntelliStation®E
Pro
User’ s Guide
IntelliStation E Pro Types 6836, 6846
SC06-P456-60
NOTE: Before using this information and the product it supports, be sure to read the general information in “Appendix E.
Product warranties and notices” on page 119.
Перед установкой продукта прочтите брошюру по технике безопасности
(Safety Information).
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Antes de instalar este producto, lea la Información de Seguridad.
Lässäkerhetsinformationen innan du installerar den här produkten.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Statement 1
Danger
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to this product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or structural
damage.
v Disconnect the attached power cords, telecommunications systems, networks, and
modems before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.
v Connect and disconnect cables as described in the following table when installing,
moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safetyvii
DANGER
Le courant électrique provenant de l’alimentation, du téléphone et des câbles de
transmission peut présenter un danger.
Pour éviter tout risque de choc électrique :
v Ne manipulez aucun câble et n’effectuez aucune opération d’installation,
d’entretien ou de reconfiguration de ce produit au cours d’un orage.
v Branchez tous les cordons d’alimentation sur un socle de prise de courant
correctement câblé et mis à la terre.
v Branchez sur des socles de prise de courant correctement câblés tout
équipement connecté à ce produit.
v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou
déconnecter les câbles d’interface.;
v Ne mettez jamais un équipement sous tension en cas d’incendie ou
d’inondation, ou en présence de dommages matériels.
v Avant de retirer les carters de l’unité, mettez celle-ci hors tension et
déconnectez ses cordons d’alimentation, ainsi que les câbles qui la relient aux
réseaux, aux systèmes de té lécommunication et aux modems (sauf instruction
contraire mentionnée dans les procédures d’installation et de configuration).
v Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent
produit ou des périphériques qui lui sont raccordés, reportez-vous aux
instructions ci-dessous pour connecter et déconnecter les différents cordons.
Connexion:
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
3. Branchez les câbles d’interface sur des
connecteurs.
4. Branchez les cordons d’alimentation sur
des prises.
5. Mettez les unités sous tension.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. If your system has a module containing
a lithium battery, replace it only with the same module type made by the same
manufacturer. The battery contains lithium and can explode if not properly used,
handled, or disposed of.
Do not:
v Throw or immerse into water.
v Heat to more than 100 C (212 F)
v Repair or disassemble
Déconnexion:
1. Mettez les unités hors tension.
2. Débranchez les cordons d’alimentation
des prises.
3. Débranchez les câbles d’interface des
connecteurs.
4. Débranchez tous les câbles des unités.
Dispose of the battery as required by local ordinances or regulations.
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
DANGER
Danger d’explosion en cas de remplacement incorrect de la batterie.
Remplacer uniquement par une batterie IBM de type ou d’un type équivalent
recommandé par le fabricant. La batterie contient du lithium et peut exploser en
cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut
inappropriée.
Ne pas :
v Lancer ou plonger dans l’eau
v Chauffer à plus de 100°C (212°F)
v Réparer ou désassembler
Mettre au rebut les batteries usagées conformément aux règlements locaux.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters)
are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
DANGER
Certains modèles d’ordinateurs personnels sont équipésd’origine d’une unité de
CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues séparément
en tant qu’options. L’unité de CD-ROM/DVD-ROM est un appareil à laser. Aux
État-Unis, l’unité de CD-ROM/DVD-ROM est certifiée conforme aux normes
indiquées dans le sous-chapitre J du DHHS 21 CFR relatif aux produits à laser de
classe 1. Dans les autres pays, elle est certifiée être un produit à laser de classe 1
conforme aux normes CEI 825 et CENELEC EN 60 825.
Lorsqu’une unité de CD-ROM/DVD-ROM est installée, tenez compte des
remarques suivantes:
ATTENTION: Pour éviter tout risque d’exposition au rayon laser, respectez les
consignes de réglage et d’utilisation des commandes, ainsi que les procédures
décrites.
Safetyix
L’ouverture de l’unité de CD-ROM/DVD-ROM peut entraîner un risque
d’exposition au rayon laser. Pour toute intervention, faites appel à du personnel
qualifié.
Certaines unités de CD-ROM/DVD-ROM peuvent contenir une diode à laser de
classe 3A ou 3B. Tenez compte de la consigne qui suit:
DANGER
Rayonnement laser lorsque le carter est ouvert. Évitez toute exposition directe des yeux
au rayon laser. Évitez de regarder fixement le faisceau ou de l’observer à l’aide
d’instruments optiques.
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Statement 4
≥18 kg (39.7 lbs)≥32 kg (70.5 lbs)≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have more
than one power cord. To remove all electrical current from the device, ensure that all
power cords are disconnected from the power source.
2
1
Safetyxi
Modem safety information
To reduce the risk of fire, electrical shock, or injury when using telephone
equipment, always follow basic safety precautions, such as:
v Never install telephone wiring during a lightning storm.
v Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
v Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
v Use caution when installing or modifying telephone lines.
v Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
v Do not use the telephone to report a gas leak in the vicinity of the leak.
Consignes de sécurité relatives au modem
Lors de l’utilisation de votre matériel téléphonique, il est important de respecter les
consignes ci-après afin de réduire les risques d’incendie, d’électrocution et d’autres
blessures :
v N’installez jamais de cordons téléphoniques durant un orage.
v Les prises téléphoniques ne doivent pas être installées dans des endroits
humides, excepté si le modèle a été conçu à cet effet.
v Ne touchez jamais un cordon téléphonique ou un terminal non isolé avant que
la ligne ait été déconnectéeduréseau téléphonique.
v Soyez toujours prudent lorsque vous procédez à l’installation ou à la
modification de lignes téléphoniques.
v Si vous devez téléphoner pendant un orage, pour éviter tout risque de choc
électrique, utilisez toujours un téléphone sans fil.
v En cas de fuite de gaz, n’utilisez jamais un téléphone situéàproximité de la
fuite.
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Preface
This book will help you become familiar with your IBM IntelliStation E Pro
computer and its many features. It describes how to set up, configure, operate,
maintain, and install options in your computer. Information about software,
problem solving, and getting help is also included in this book.
Related information
The following documentation contains additional information about your
computer. If your computer comes with IBM-preinstalled software, you might be
able to view these documents using Access IBM. See “Using Access IBM” on
page 14 for information about how to use Access IBM. The IBM documents listed
below can also be found at http://www.ibm.com/pc/support on the World Wide
Web.
v Hardware Maintenance Manual
This publication contains information for trained service technicians. It can be
found at http://www.ibm.com/pc/support on the World Wide Web.
v README files on the Device Drivers and IBM Enhanced Diagnostics CD
Several README files on this CD contain information about the various
adapters and devices that might be attached to your computer.
v Adaptec SCSI documentation
This publication, accessible through Access IBM, contains information and
instructions for installing and configuring small computer systems interface
(SCSI) device drivers and devices.
v Safety Information
This publication, accessible through Access IBM, contains multilingual Caution
and Danger notices.
Notices used in this book
This information product contains notices that relate to specific topics. The Caution
and Danger notices also appear in the multilingual Safety Information book that is
accessible through Access IBM. Each notice is numbered for easy reference to the
corresponding notices in the safety book.
The notice definitions are as follows:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you
avoid inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These notices indicate situations that can be potentially hazardous to
you. A caution notice is placed just before descriptions of potentially hazardous
procedure steps or situations.
v Danger:These notices indicate situations that can be potentially lethal or
extremely hazardous to you. A danger notice is placed just before descriptions of
potentially lethal or extremely hazardous procedures or situations.
IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Chapter 1. Introducing the IntelliStation E Pro models
Thank you for selecting an IBM®IntelliStation®Professional Workstation. Your
computer incorporates many of the latest advances in computing technology and is
easy to expand and upgrade as your needs change.
If you have access to the World Wide Web, you can obtain up-to-date information
about your IntelliStation E Pro model and other IBM computer products at the
following World Wide Web address:
http://www.ibm.com/pc/us/intellistation/
Your computer model and serial numbers are located on labels on the bottom of
the computer and on the lower right side of the bezel on the tower model. These
labels are located on the bottom of the computer and on the lower right front of
the bezel on the desktop model. You will need these numbers when you register
your computer with IBM.
The following table provides a summary of the features and specifications of the
tower model. Some features and specifications are not available on all models.
Table 1. Tower Model Features and Specifications
Microprocessor:
v Supports one microprocessor
™
v Intel
Memory:
v Minimum: 64 MB
v Maximum: 1.5 GB
v Type: PC133 MHz, ECC SDRAM,
v Slots: Three dual inline
Drives: (depending on your model)
v Diskette: 1.44 MB
v CD-ROM : IDE
v Hard disk drive
Expansion bays :
v Two 5.25-in. bays (One CD-ROM
v Two 3.5-in. bays (One diskette
v Three 3.5-in. slim-high bays
PCI expansion slots :
v Three 33 MHz/32-bit on the system
v Two 33 MHz/32-bit on the PCI Bus
AGP slot :
v Accelerated graphics port (AGP)
v Video adapter installed in the AGP
Power supply :
One 330 watt (90-240 V ac)
Pentium™III with 256 KB
Level-2 cache and MMX (MMX2)
technology
unregistered DIMMs only
drive installed)
drive installed)
available (One hard disk drive
installed)
board (some models come with a
SCSI adapter installed)
extender board
slot on the system board
Video : (depending on your model)
v Matrox or NVidia AGP video
adapter
v Compatible with SVGA and VGA
v Matrox has 16 MB SDRAM video
memory
v NVidia has 32 MB SDRAM video
memory
Size:
v Height: 470 mm (18.5 in.)
v Depth: 508 mm (19.9 in.)
v Width: 165 mm (6.5 in.)
v Weight: approximately 19.5 Kg (43
lb.) when fully configured or 15.9
Kg (35 lb.) minimum
Integrated functions:
v 10BASE-T/100BASE-TX Ethernet
controller on the system board
with an RJ-45 Ethernet port
v Two serial ports
v Parallel port
v Two USB ports
v Keyboard port
v Mouse port
v MIDI port
v Audio ports
– Line out
– Line in
– Mic
v Dual-channel bus mastering IDE
controller
Acoustical noise emissions :
v Sound power, idling: 6.6 bel
maximum
v Sound power, operating: 6.8 bel
maximum
Environment:
v Air temperature :
– Computer on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914 m
(2998.7 ft.)
– Computer on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m
(2998.7 ft.) to 2133 m (6998.0 ft.)
– Computer off: 10° to 43° C (50.0°
to 109.4° F). Maximum altitude:
2133 m (6998.0 ft.)
v Humidity :
– Computer on: 8% to 80%
– Computer off: 8% to 80%
Heat output :
Approximate heat output in British
Thermal Units (Btu) per hour
v Minimum configuration: 341 Btu
(100 watts)
v Maximum configuration: 1604 Btu
(470 watts)
Electrical input :
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 90 V ac
– Maximum: 137 V ac
v Input voltage high range:
– Minimum: 180 V ac
– Maximum: 265 V ac
v Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.095 kVA
– Maximum: 0.213 kVA
Features and specifications for the desktop model
The following table provides a summary of the features and specifications of the
desktop model. Some features and specifications are not available on all models.
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Table 2. Desktop Model Features and Specifications
Microprocessor:
v Supports one microprocessor
™
v Intel
Pentium™III with 256 KB
Level-2 cache and MMX (MMX2)
technology
Memory:
v Minimum: 64 MB
v Maximum: 1.5 GB
v Type: PC133 MHz, ECC SDRAM,
unregistered DIMMs only
v Slots: Three dual inline
Drives: (depending on your model)
v Diskette: 1.44 MB
v CD-ROM : IDE
v Hard disk drive
Expansion bays
v Two 5.25-in. bays (One CD-ROM
drive installed)
v Two 3.5-in. bays (One diskette
drive and one hard disk drive
installed)
Video : (depending on your model)
v Matrox or NVidia AGP video
adapter
v Compatible with SVGA and VGA
v Matrox has 16 MB SDRAM video
memory
v NVidia has 32 MB SDRAM video
memory
Size:
v Height: 140 mm (5.5 in.)
v Depth: 425 mm (16.7 in.)
v Width: 425 mm (16.7 in.)
v Weight: approximately 11.3 Kg (25
lb.) when fully configured
Integrated functions:
v 10BASE-T/100BASE-TX Ethernet
controller on the system board
with an RJ-45 Ethernet port
v Two serial ports
v Parallel port
v Two USB ports
v Keyboard port
v Mouse port
PCI expansion slots :
v Three 33 MHz/32-bit on the system
board (some models come with a
SCSI adapter installed)
AGP slot :
v Accelerated graphics port (AGP)
v Video adapter installed in the AGP
slot on the system board
Power supply :
One 155 watt (90-240 V ac)
v MIDI port
v Audio ports
– Line out
– Line in
– Mic
v Dual-channel bus mastering IDE
controller
Acoustical noise emissions :
v Sound power, idling: 6.6 bel
maximum
v Sound power, operating: 6.8 bel
maximum
Environment:
v Air temperature :
– Computer on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914 m
(2998.7 ft.)
– Computer on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m
(2998.7 ft.) to 2133 m (6998.0 ft.)
– Computer off: 10° to 43° C (50.0°
to 109.4° F). Maximum altitude:
2133 m (6998.0 ft.)
v Humidity :
– Computer on: 8% to 80%
– Computer off: 8% to 80%
Heat output :
Approximate heat output in British
Thermal Units (Btu) per hour
v Minimum configuration: 272 Btu (80
watts)
v Maximum configuration: 767 Btu
(225 watts)
Electrical input :
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 90 V ac
– Maximum: 137 V ac
v Input voltage high range:
– Minimum: 180 V ac
– Maximum: 265 V ac
v Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.08 kVA
– Maximum: 0.52 kVA
Chapter 1. Introducing the IntelliStation E Pro models3
Software
Your IBM computer comes with Microsoft®Windows 2000®Professional
preinstalled with the option of changing your operating system to Windows NT
Workstation.
In addition to your operating system, a variety of other software programs comes
with your computer, such as application programs, diagnostic tools, and device
drivers. Some of the software is preinstalledon your computer, and some software is
on the CDs that comes with your computer.
Important:
The software, other than the Microsoft operating system, is licensed under the
terms of the IBM International License Agreement for Non-Warranted Programs. Use of
your computer signifies acceptance of this license agreement. For detailed
instructions about viewing the license agreement, see “Appendix D. Viewing the
International License Agreement for Non-Warranted Programs” on page 117.
Preinstalled software
In addition to the Microsoft operating system, your preinstalled software includes
the following programs:
v Access IBM provides links to selected IBM Web sites and the IBM Assistant, a
help system for many end-user tasks. Access IBM also provides shortcuts to help
accomplish many of these tasks.
v Adobe Acrobat Reader is used to read portable document format (PDF) files.
You can download the most current versions of Adobe Acrobat Reader for other
languages and operating systems from the Adobe Web site at
http://www.adobe.com on the World Wide Web.
v ConfigSafe is a comprehensive configuration tracking and recovery tool. It
provides features that you can use to restore your system if your desktop
becomes damaged, unusable, or unstartable.
v IBM Backup and Restore program creates and stores a backup image of the
primary partition (drive C) of your hard disk drive. You can recover this backup
image, in the event that drive C becomes damaged or unusable.
v IBM Registration program can be used to register your computer with IBM.
When you register your computer with IBM, information is entered into an IBM
database, which enables IBM to contact you in case of a recall or other severe
problem. In addition, some locations offer extended privileges and services to
registered users.
v Online Books enable you to access documentation that contains detailed
information about your computer.
v PC-Doctor for Windows is a program to help you locate and resolve some
problems that might occur with your computer.
v Product Recovery Program enables you to recover the Windows 2000 or
Windows NT operating systems and other software programs.
1
®
You must have Internet access to use some of these programs. For more
information about connecting to the Internet, refer to the operating system
documentation that comes with your computer.
1. The Microsoft Certificate of Authenticity is your assurance that the Windows software in your computer is legally licensed from
Microsoft Corporation.
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
See “Chapter 2. Setting up your computer” on page 9 for additional information
about your preinstalled software. For more information about using the recovery
programs and solving problems, see “Chapter 6. Solving problems” on page 77.
Important:
1. No backup diskettes for your preinstalled software come with your computer.
However, you can reinstall the device drivers and applications that come
preinstalled on your computer from the directories on your hard disk drive. For
more information on recovering your computer software, see “Recovering your
operating system and preinstalled software” on page 99.
2. The device drivers and some programs are also available at
http://www.ibm.com/pc/support on the World Wide Web and on the DeviceDriversand IBM Enhanced DiagnosticsCD.
Software Selections CD
The Software Selections CD contains application programs and support software for
use with your computer, such as:
IBM Universal Manageability
Services
IBM Update Connector
Netscape CommunicatorYou can use Netscape Communicator to navigate your
Norton AntiVirus for IBMYou can use Norton AntiVirus for IBM to detect and
™
UM Services streamline and automate personal
computer (PC) systems management and support tasks,
such as asset deployment and tracking.
You can use IBM Update Connector to download
software programs, software updates, data, and data
updates from IBM via the Internet. Update Connector
automatically determines whether your computer needs
available updates and, if so, it downloads and installs
them at your option.
company intranet or the World Wide Web. Netscape
Communicator provides a full suite of Internet
functions, including e-mail, threaded discussion groups
(newsgroups), and support for the latest features on the
Wo rl d Wi de Web .
remove viruses from your computer.
For more information about installing software using the Software Selections CD, see
“Appendix A. Using the Software Selections CD” on page 109.
Chapter 1. Introducing the IntelliStation E Pro models5
Other software CDs
Some IntelliStation models come with additional CDs. These CDs include software
that you can install and programs that you can run to test hardware components
of your computer.
Lotus®SmartSuiteLotus SmartSuite, a package of award-winning
Device Drivers and IBM Enhanced
Diagnostics CD
What your IntelliStation E Pro offers
The design of your computer takes advantage of advancements in graphics,
memory, systems-management, and network environments. Your computer
includes:
v High-performance accelerated graphics port (AGP) graphics
Your computer comes with an AGP graphics adapter installed. This
high-performance adapter supports high resolutions and includes many
performance-enhancing features for your operating-system environment.
v Large system memory
The memory bus in your computer supports up to 1.5 gigabytes (GB)
memory. The memory controller provides error code correction (ECC) support
for up to three industry standard PC133, 3.3 V, 168-pin, 133 megahertz (MHz),
unregistered, synchronous dynamic random access memory (SDRAM) dual
in-line memory modules (DIMMs).
v Systems-management capabilities
Your computer comes with features that a network administrator or file server
can use to remotely manage and control your computer. Some of the features
include: Wake on LAN, Remote Administration, and System Migration Assistant.
v Integrated network environment support
Your computer comes with an Ethernet controller on the system board. This
Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps
networks. The computer automatically selects between 10BASE-T and
100BASE-TX environments. This controller provides full-duplex (FDX) capability,
which allows simultaneous transmission and reception of data on the Ethernet
local area network (LAN).
productivity applications, contains powerful
applications and everything you need to access the
Internet. Your computer comes with either a Lotus
SmartSuite CD or a proof of entitlement to receive one
free CD-ROM version of Lotus SmartSuite. To install
your SmartSuite package, insert the Lotus SmartSuite
CD into your CD-ROM drive, or contact your network
administrator for assistance.
The diagnostic test programs are stored on the DeviceDrivers and IBM Enhanced DiagnosticsCD that comes with
your computer. These programs provide the primary
methods of testing system components. Some of the
preinstalled device drivers are also stored on this CD.
2
of system
2. One Gigabyte is equal to 1,000,000,000 bytes.
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Computer controls and indicators
This section identifies the controls and indicators on your tower and desktop
models.
Ethernet speed 100 Mbps
Ethernet transmit/
receive activity
CD eject
button
CD-ROM drive
activity light
Diskette eject
button
Diskette drive
activity light
Hard disk drive
activity light
Power-on
light
Power control
button
Ethernet speed 100 Mbps
Ethernet transmit/
receive activity
CD eject
button
CD-ROM drive
activity light
Diskette eject
button
Diskette drive
activity light
Power control
button
Power on light
Hard disk drive
activity light
CD eject button: Push this button to open the CD tray to remove a CD from the
drive.
CD-ROM drive activity light:When this light is on, the CD-ROM drive is in use.
Diskette eject button: Push this button to release a diskette from the drive.
Chapter 1. Introducing the IntelliStation E Pro models7
Ethernet speed 100 Mbps: When this light is on, the Ethernet speed is 100 Mbps.
When this light is off, the Ethernet speed is 10 Mbps.
Ethernet transmit/receive activity:When this light is on, there is activity between
the computer and the network.
Diskette drive activity light: When this light is on, the diskette drive is in use.
Hard disk drive activity light: When this light is on, the hard disk drive is in use.
Power-on light: This status indicator lights when you turn on your computer.
Power control button: Press this button to manually turn the computer on or off.
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Chapter 2. Setting up your computer
This chapter provides information about setting up your computer and preparing
it to run your applications.
Before you begin to set up your computer, read the information in “Safety” on
page v.
You will need the following items:
v Computer
v Computer power cord
v Keyboard
v Mouse
v Monitor (sold separately with signal cable and power cord)
If you are missing an item, contact your place of purchase.
Selecting a location for your computer
Make sure you have an adequate number of properly grounded electrical outlets
for the computer, monitor, and any other devices. Select a location for the
computer where it will remain dry. Leave about 127 mm (5 in.) of space around
the computer for proper air circulation.
For information about arranging your computer for comfort and ease-of-use, refer
to “Arranging your workspace” on page 9.
Arranging your workspace
To get the most from your computer, arrange both the equipment you use and
your work area to suit your needs and the kind of work you do. Your comfort is of
foremost importance, but light sources, air circulation, and the location of electrical
outlets also can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, the following guidelines
will help you find a position that suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can
make a big difference. The backrest and seat should adjust independently and
provide good support. The seat should have a curved front to relieve pressure on
the thighs. Adjust the seat so that your thighs are parallel to the floor and your
feet are either flat on the floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists
in a neutral, comfortable position. Try to keep a light touch on the keyboard and
your hands and fingers relaxed. You can change the angle of the keyboard for
maximum comfort by adjusting the position of the keyboard feet.
Adjust the monitor so that the top of the screen is at, or slightly below, eye level.
Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24
in.), and position it so that you can view it without having to twist your body.
Also position other equipment you use regularly, such as the telephone or a
mouse, within easy reach.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights,
windows, and other light sources. Even reflected light from shiny surfaces can
cause annoying reflections on your monitor screen. Place the monitor at right
angles to windows and other light sources when possible. Reduce overhead
lighting, if necessary, by turning off lights or using lower wattage bulbs. If you
install the monitor near a window, use curtains or blinds to block the sunlight. You
might have to adjust the brightness and contrast controls on the monitor as the
room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare
filter placed over the screen might be helpful. However, these filters might affect
the clarity of the image on the screen; try them only after you have exhausted
other methods of reducing glare.
Dust buildup compounds problems that are associated with glare. Remember to
clean your monitor screen periodically using a soft cloth that is moistened with a
nonabrasive liquid glass cleaner.
Air circulation
Your computer and monitor produce heat. Your computer has one or more fans
that pull in fresh air and forces out hot air. The monitor lets hot air escape through
vents. Blocking the air vents can cause overheating, which might result in a
malfunction or damage. Place the computer and monitor so that nothing blocks the
air vents; usually, 51 mm (2 in.) of air space is sufficient. Also, make sure the
vented air is not blowing on someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that
connect to the monitor, printer, and other devices might determine the final
placement of your computer.
When arranging your workspace:
v Avoid the use of extension cords. Whenever possible, plug the computer power
cords directly into electrical outlets.
v Keep power cords and cables neatly routed away from walkways and other
areas where they might be kicked accidentally.
For more information about power cords, see “Power cords” on page 132.
Connecting computer cables
Use the following steps to set up your computer. Look for the small icons on the
following pages, and on the back of your computer.
If your computer cables and connector panel have color-coded connectors, match
the color of the cable end with the color of the connector. For example, match a
blue cable end with a blue panel connector, a red cable end with a red panel
connector, and so on.
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1. Connect the monitor cable to the monitor connector. Tighten the screws; then,
connect the keyboard cable to the keyboard connector, and connect the mouse
cable to the mouse connector.
Monitor
KeyboardMouse
Note: If your computer comes with Windows NT and a ScrollPoint
your mouse will function the first time you start up your computer, but
your mouse will not have its ScrollPoint function. You must shut down
and restart the computer to enable the ScrollPoint function.
2. Connect any additional devices you have.
v Connect a printer or parallel device to the parallel connector.
Parallel
v Connect a serial device or external modem to the serial connector.
®
mouse,
Serial
Device
v Connect Universal Serial Bus (USB) devices to either of the USB connectors.
USB
Device
v Connect optional devices, such as speakers, microphones, or headphones, for
models with an audio device.
Audio
Chapter 2. Setting up your computer11
v Connect the Ethernet cable to the RJ-45 Ethernet connector.
Important:
To operate the computer within FCC Class A limits, use a category 5
Ethernet cable.
Ethernet
3. Connect the power cord to the power connector located on the rear of the
computer. If there is a label covering the power connector, remove it.
Powe r
Attention: If you have a desktop model, check the position of the
voltage-selection switch. Use a ball point pen to slide the switch, if necessary.
Voltage switch
115
v If the voltage supply range in your location is 90-137 V ac, set the voltage
switch to 115 V.
v If the voltage supply range in your location is 180-265 V ac, set the voltage
switch to 230-265 V.
4. Connect the power cords into properly grounded electrical outlets.
Note: When the power cord is first plugged in, the computer might turn on for
a few seconds, then turn off. This is normal.
Starting your computer for the first time
This section contains the information that you will need to start operating your
computer.
1. Review the safety precautions listed in Statement 1 and Statement 5 in “Safety”
on page v.
2. If your computer is a desktop model, set the voltage-selection switch located
next to the power cord connector on the rear of the computer.
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v If the voltage supply range in your location is 90-137 V ac, set the
voltage-selection switch to 115 V.
v If the voltage supply range in your location is 180-265 V ac, set voltage
selection switch to 230 V.
3. Turn on all devices connected to the computer.
4. Press the power control button on your computer. For the location of the power
control button, see “Computer controls and indicators” on page 7.
Attention: After you have turned on your computer for the first time, you
must complete the setup procedure before you turn off your computer;
otherwise, unexpected results might occur.
When you start your computer, you can select one of the following messages to
use the configuration program or the recovery program. If you do not select the
following messages, your computer completes POST and the Windows desktop
appears.
v Press F1 for Configuration/Setup
You can use this program to configure serial- and parallel-connector
assignments, change the drive startup sequence, set the date and time, and set
passwords. See “Chapter 4. Configuring your computer” on page 27 for more
information about using the Configuration and Setup Utility.
v To Start the Product Recovery Program, Press F11
The Product Recovery Program is provided on your computer to assist you with
some recovery operations. This program enables you to recover Windows 2000,
Windows NT, and other software programs. For more information about
recovering your preinstalled software, see “Recovering your operating system
and preinstalled software” on page 99.
v <<<Press <CTRL><A> for SCSISelect Utility!>>>
The SCSISelect Utility program is a built-in, menu-driven configuration utility
program that you can use to view the default SCSI IDs and locate and correct
configuration conflicts. You will only see this message if your computer contains
a SCSI adapter. For more information about using this program, see “Using the
SCSISelect Utility program (some models)” on page 30.
If you experience any problems during startup, see “Troubleshooting charts” on
page 88.
Running the setup program
The setup program starts when you turn on the computer for the first time, or
after you have recovered your operating system. The program will prompt you to
make choices or type information as required.
Notes:
1. The setup program is slightly different from the one that is described in your
operating system documentation. Some choices that are described in your
operating system documentation do not appear because they are preset.
2. During the setup procedure, you must indicate that you accept the license
agreement, before you can complete the procedure.
3. In some instances, the registration information will already be entered into the
registration fields. If the Product ID number is not already entered, you must
type the Product ID number from your Microsoft Certificate of Authenticity.
The product ID number is located on the label attached to the bottom of your
computer.
Chapter 2. Setting up your computer13
4. If the setup program has already been run once, it will not start when you turn
on your computer.
To complete the setup procedure, you will need the following items and
information:
v The Microsoft operating system documentation that comes with your computer.
v Network information (if applicable) from your network administrator.
v The printer model and port that is used by the printer, if the printer is attached
directly to your computer.
After the setup procedure finishes and the computer restarts, the Windows desktop
appears and your computer is ready for use.
Registering your computer
Registering your computer helps IBM provide better service to you. When your
registration information is received, it is placed into a central database accessible
by IBM technical-support representatives. If you need technical assistance, the
support representative will already have information about your computer, saving
you time on the phone.
The registration program gathers your name, address, voice and fax telephone
numbers, e-mail address, machine type, and machine serial number. If you do not
register your computer during the initial setup, you can still do so at a later time.
To register your computer, use one of the following methods to access the
registration program; then, follow the on-screen instructions.
v Double click the Register icon on the Windows desktop and follow the
directions
v Double click the Access IBM icon on the Windows desktop; then, click Get
started → Registering your IBM computer
v Click Start → Programs → IBM Registration→ Register
v You can also register on the World Wide Web at
http://www.ibm.com/pc/register
Note: The registration program, which starts through Access IBM or the
Using Access IBM
Access IBM provides links to selected IBM Web sites and to the IBM Assistant, a
help system for many end-user tasks. Access IBM also provides shortcuts to help
accomplish many of these tasks.
Descriptions of the choices available from the Access IBM main menu are as
follows:
v Get Started
Select this choice to display information about tasks that are typically performed
immediately after installing a new computer.
v Customize
Register icon, also has the capability of printing the registration
information and supplying you with a mailing address, in the event no
modem or Internet access is available.
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Select this choice to display information about personalizing your computer to
fit your needs.
v Upgrade
Select this choice to display information about upgrading your computer
hardware, finding IBM services, and purchasing IBM options (accessories).
v Maintain
Select this choice to display information about tasks, programs, and tools to
protect data.
v Solve problems
Select this choice to display information about troubleshooting procedures,
diagnostic tools, recovery procedures, and getting assistance from IBM.
Complete the following steps to use Access IBM.
1. Double click the Access IBM icon on the Windows desktop. If the Access IBM
icon is not available on your desktop, click Start→ Programs→ Access IBM.
2. Click one of the categories listed on the menu (for example, Get Started).
3. Click a topic.
Viewing documentation on the World Wide Web
Documentation about your computer hardware and software is provided in
portable document format (PDF) files that are read with Adobe Acrobat Reader. If
Adobe Acrobat Reader is not installed on your computer, a message will appear
when you attempt to view the PDF file. If you want to install a version of Adobe
Acrobat Reader, you can download it from the Adobe Web site at
http://www.adobe.com on the World Wide Web.
Complete the following steps to view online documentation.
1. Click Start → Programs → Online Books →Online Books. If no online books are
installed, go to step 2.
2. You can search for online documentation files at
http://www.ibm.com/pc/support on the World Wide Web.
Installing other operating systems
Your IBM computer comes with Microsoft Windows 2000 Professional preinstalled
with the option of changing your operating system to Windows NT Workstation.
For complete details about installing Windows NT Workstation, see “Recovering
your operating system” on page 101.
To install another operating system, follow the instructions in the documentation
provided with the operating system and any updates. Then, follow the instructions
in “Appendix A. Using the Software Selections CD” on page 109 to install the
support software.
Note: If you install another operating system, you might need additional software
or device drivers. Hardware-specific support software is available on the
DeviceDrivers and IBM Enhanced DiagnosticsCD. If you experience problems
with the device drivers installed from this CD, you can obtain the latest
device drivers at http://www.ibm.com/pc/support on the World Wide
Web.
Chapter 2. Setting up your computer15
Before installing any operating system, be sure you obtain the latest updates.
Contact the operating system manufacturer or, if applicable, check the
manufacturer’s World Wide Web site to obtain the updates.
Additional information about operating systems is posted periodically on the
World Wide Web at http://www.ibm.com/pc/support
Product recovery program
The Product Recovery Program is preinstalled on the hard disk drive that comes
with your IBM computer. This program enables you to recover the Windows 2000
or Windows NT operating systems.
This program is designed to be hidden from view to protect the program from
accidental damage. If you are using fdisk, NT Disk Administrator, or another
utility to reformat your hard disk drive, you might be able to see the partition
where the Product Recovery Program is stored. Do not delete this information, or
your Product Recovery Program will be lost.
Backup diskettes for your preinstalled software are not provided with your
computer. However, most of your IBM-preinstalled programs are located on the
C:\IBMTOOLS directory on your hard disk drive. For complete instructions on
recovering some of the preinstalled software, see “Recovering your operating
system and preinstalled software” on page 99.
Additional setup tasks
This section includes information about several tasks that you might want to
perform while setting up your computer. These optional tasks are helpful if
performed when setting up your computer for the first time.
v Setting up Internet Explorer
v Creating an IBM Enhanced Diagnostics diskette
v Creating an emergency repair diskette
Setting up Internet Explorer
Internet Explorer is a tool that you can use to navigate your company intranet or
the World Wide Web.
Note: You must be connected to your company intranet or to the World Wide Web
(or both) to be able to use Internet Explorer. For information about
connecting to the Internet, as well as further information about Internet
Explorer, see the Microsoft operating system documentation that comes with
your computer.
Creating emergency repair diskettes
At your earliest opportunity, create emergency repair diskettes. It is important to
create these diskettes, such as, a diagnostics diskette, Norton AntiVirus Rescue
Disks, and the Repair Recovery diskette to use for recovery purposes.
If you add options to your computer, create a new emergency repair diskette to
ensure that it reflects your current system configuration. For complete details on
creating repair diskettes, click on the Access IBM ” Maintain.
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Finishing the installation
Locate the serial and model numbers, and then record this information in
“Appendix C. Computer records” on page 115. For the location of the serial and
model numbers, see “Chapter 1. Introducing the IntelliStation E Pro models” on
page 1.
Chapter 2. Setting up your computer17
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Chapter 3. Operating your computer
This chapter provides information to help you in the day-to-day use of your
computer.
Turning on your computer
If you are starting your computer for the first time, see “Starting your computer
for the first time” on page 12.
Attention:If you have a desktop model, check the position of the
voltage-selection switch located beside the power cord connector. Use a ballpoint
pen to slide the switch, if necessary.
v If the voltage supply range in your location is 90-137 V ac, set the voltage switch
to 115 V.
v If the voltage supply range in your location is 180-265 V ac, set the voltage
switch to 230-265 V.
After you plug one end of the computer power cord into the power supply
connector on the rear of the computer, and the other end of the power cord into an
electrical outlet, the computer can start as follows:
v You can press the power control button on the front of the computer to start the
computer.
v If the computer is turned on and a power failure occurs, the computer will start
automatically when the power is restored.
If the POST detects a problem when you turn on your computer, you will hear
repeating beeps. If this occurs, see “Chapter 6. Solving problems” on page 77 for
more information.
During POST, the following messages appear:
v Press F1 for Configuration/Setup
v To Start the Product Recovery Program, Press F11
v <<< Press <CTRL><A> for SCSISelect Utility! >>>
Note: The SCSI message only appears if a SCSI adapter is installed in your
computer.
If your computer is properly connected and configured to load a startup image
from the network, a request is sent and a startup image is loaded into your
computer. If the request is unsuccessful or there is no network connection, the
operating system and application programs are loaded from the hard disk drive.
Your computer can ″wake up″ and be started remotely over a network, if it has a
properly configured network connection. For more information, see “Wake on
LAN” on page 22 and “Remote Administration” on page 23.
Your computer has an AGP graphics adapter that uses a standard video protocol
for displaying text and graphic images on a monitor screen. The adapter supports
a variety of video modes. Video modes are different combinations of resolution,
refresh rate, and color defined by a video standard for displaying text or graphics.
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Video device drivers
To take full advantage of the graphics adapter in your computer, some operating
systems and application programs require custom software, known as video device
drivers. These preinstalled device drivers provide support for greater speed, higher
resolution, more available colors, and flicker-free images.
Device drivers for the graphics adapter and a README file with instructions for
installing the device drivers are provided on the Device Drivers and IBM EnhancedDiagnosticsCD and on the hard disk drive C:\IBMTOOLS\DRIVERS directory that
comes with your computer. You can use the device driver installation instructions
if you ever need to reinstall the device drivers or if you need information on
obtaining and installing updated device drivers.For more information about
installing device drivers, see “Recovering or installing device drivers” on page 101.
Changing monitor settings
To get the best possible image on your screen and to reduce flicker, you might
need to reset the resolution and refresh rate of your monitor. You can view and
change monitor settings through your operating system using the instructions
provided in the README files on the Device Drivers and IBM Enhanced Diagnostics
CD or on the C:\ IBMTOOLS\DRIVERS directory on your hard disk drive.
Attention: Before you change any monitor settings, be sure to review the
information that comes with your monitor. Using a resolution or refresh rate that is
not supported by your monitor might cause the screen to become unreadable and
could damage the monitor. The information that comes with your monitor usually
includes the resolutions and refresh rates that the monitor supports. If you need
additional information, contact the manufacturer of the monitor.
To minimize screen flicker and jitter, set your monitor for the highest noninterlaced
refresh rate that the monitor supports. If your monitor complies with the VESA
display data channel (DDC) standard, it is probably already set to the highest
refresh rate that the monitor and video controller can support. If you are not sure
if your monitor is DDC-compliant, see the documentation provided with the
monitor.
If you have a dual-monitor video adapter and you connect both monitors but don’t
see the second monitor, go to Start → Settings → Control Panel →Display Properties→ Settings → Display Type and enable the Multi-head option.
Using audio features
Your computer has an integrated audio controller that supports Sound Blaster
applications and is compatible with the Microsoft Windows Sound System. Your
computer has three audio connectors. Using the audio controller, you can record
sound and music. If you connect external speakers to the Line out connector, you
can play sound with multimedia applications.
The audio connectors in your computer are 3.5 mm (1/8-in.) mini-jacks. A
description of the connectors follows. See “I/O connector locations” on page 71 for
the locations of these connectors on both the tower and desktop models.
Chapter 3. Operating your computer21
Line out
This connector is used to send audio signals from the computer to external devices,
such as powered speakers with built-in amplifiers, headphones, multimedia
keyboards, or the audio Line in jack on a stereo system.
Line in
This connector is used to accept audio signals from external devices, such as line
output from a stereo, television, or a musical instrument, into the computer sound
system.
Mic
This connector is used to connect a microphone to your computer when you want
to record voice or other sounds on the hard disk. This connector and a microphone
can also be used by speech recognition software.
Note: If you experience interference or speaker feedback while recording, try
MIDI
The musical instrument digital interface (MIDI) connector allows your computer to
interact with musical instruments and other musical equipment.
reducing the microphone recording volume (gain).
Managing your computer
Your computer comes with features that a network administrator or file server can
use to remotely manage and control your computer.
IBM Universal Manageability Services (UM Services) streamline and automate
personal computer (PC) systems management and support tasks, such as asset
deployment and tracking. These utilities are available for IBM PCs at no additional
charge, helping to reduce total cost of ownership of your networked computers so
that you can focus vital company resources on essential business activities.
Go to http://www.ibm.com/pc/us/software/sysmgmt/ on the World Wide Web
and select Products/downloads for more information about available system
management programs.
Wake on LAN
A network administrator can use Wake on LAN to turn on your computer from a
remote location. When Wake on LAN is used with network management software,
many functions, such as data transfers, software updates, and POST or BIOS
updates to your computer, can be initiated remotely.
Note: If the computer power cord is plugged into a surge protector or power strip,
make sure that when you turn off power, you turn off the computer power
button and not the surge protector or power strip switch. Otherwise, the
Wake on LAN feature will not work.
Remote Program Load or Dynamic Host Configuration
Protocol
A network administrator can use Remote Program Load (RPL) or Dynamic Host
Configuration Protocol (DHCP) to control your computer. If you use RPL with
software, such as IBM LANClient Control Manager, you can use a feature called
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Hybrid RPL, which installs hybrid images (or files) on the hard disk. If your
computer is a Hybrid RPL client, each time the computer starts from the network,
LANClient Control Manager downloads a small bootstrap program to your
computer hard disk drive and avoids the network traffic associated with a
standard RPL.
DHCP is a protocol that lets network administrators centrally manage and
automate the assignment of Internet Protocol (IP) addresses on a network.
Remote Administration
A network administrator can use the Remote Administration feature to remotely
update the POST and BIOS code in your computer.
Network-management software, such as LANClient Control Manager (LCCM), is
required to take advantage of this feature.
LANClient Control Manager
LANClient Control Manager is a graphical, server-based program that aids in
system deployment by allowing mass unattended installations of operating
systems, complete software images, device drivers, and BIOS code updates to
remote systems. Used with Wake on LAN, LCCM can remotely turn on your
computer, which means that installation can be done while the computer is not
being used.
For more information or to download this software, visit
http://www.ibm.com/pc/us/desktop/lccm on the World Wide Web.
System Migration Assistant
System Migration Assistant (SMA) helps administrators remotely transfer
configurations, profile settings, printer drivers, and files from an IBM or non-IBM
PC to supported IBM systems.
For more information or to download this software, visit
http://www.pc.ibm.com/us/software/sysmgmt/products/sma on the World Wide
Web.
Desktop Management Interface
DMI is a method for gathering information about the hardware and software in
your computer. In a network environment, network administrators can use DMI to
remotely monitor and control your computer.
Using security features
To deter unauthorized use of your computer, you can use anti-intrusion features
and other security features that are provided with your computer.
Anti-intrusion features
IBM anti-intrusion features help protect against the theft of computer components,
such as the microprocessor, system memory modules, or hard disk drives.
A cover lock is built into your computer to prevent the cover from being removed.
Two identical keys for the cover lock are also supplied. A tag attached to the keys
has the key serial number and the address of the key manufacturer.
Chapter 3. Operating your computer23
Important:
Record the ″key code″ number along with the manufacturer address and phone
number in the space provided in “Appendix C. Computer records” on page 115.
Because locksmiths are not authorized to duplicate the cover lock keys, you must
order replacement keys from the key manufacturer. When ordering replacement
keys, you will need the key code number.
You can also set a chassis-intrusion detector inside your computer to alert the
system administrator each time the computer cover is removed. For more
information about setting the chassis-intrusion alert, see “Chapter 4. Configuring
your computer” on page 27.
Component protection
Your computer has components with serial numbers that can be registered with a
third-party security company. (You can also register the entire system.) By
registering computer components, you can improve the chances of identifying the
components if they are ever stolen and recovered. For more information about
component registration, see the IBM support page at
http://www.ibm.com/pc/us/desktop/assetid/ on the World Wide Web.
Data protection
You can lose data from the hard disk drive for a variety of reasons. Security
violations, viruses, or hard disk drive failures can all contribute to data loss. To
help protect against the loss of valuable information, IBM has incorporated a
data-saving feature in your computer.
Virus protection
Your computer has built-in virus protection that can be enabled through the
Configuration/Setup Utility program. This built-in protection only checks for
viruses in the boot record. Also, Norton AntiVirus for IBM is available on the IBM
Software Selections CD. For more information on how to use the Software Selections
CD, see “Appendix A. Using the Software Selections CD” on page 109.
Shutting down your operating system
When you are ready to shut down your operating system, follow these instructions
to prevent the loss of unsaved data or damage to your software programs. For
more information about shutting down your operating system, refer the operating
system documentation that comes with your computer.
Complete the following steps to shut down your operating system.
1. Save any files you are working on.
2. Close all open applications.
3. Click the Windows Start button.
4. Click Shut Down.
5. Click Shut Down; then, click OK to confirm the request.
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Turning off your computer
You can turn off your computer as follows:
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have more
than one power cord. To remove all electrical current from the device, ensure that all
power cords are disconnected from the power source.
2
1
v You can press the power control button on the front of the computer. This starts
an orderly shutdown of the operating system, if this feature is supported by
your operating system, and places the computer in standby mode.
Note: After turning off the computer, wait at least five seconds before you press
the power control button to turn on the computer again.
v You can press and hold the power control button for more than four seconds to
cause an immediate shutdown of the computer and place the computer in
standby mode. You can use this feature if the operating system stops
functioning.
v If you cannot use the power control button to turn off your computer,
disconnect the computer power cords from the electrical outlets.
Note: After disconnecting the power cords, wait approximately 15 seconds for
your computer to stop running.
Chapter 3. Operating your computer25
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Chapter 4. Configuring your computer
The following configuration programs are provided with your computer:
v Configuration/Setup Utility program
This program is part of the BIOS code that comes with your computer. You can
use this program to configure serial- and parallel-connector assignments, change
the drive startup sequence, set the date and time, set passwords, and set the
chassis-intrusion alert. See “Using the Configuration/Setup Utility program” on
page 27 for more information.
v SCSISelect Utility program (some models)
With the built-in SCSISelect Utility program, you can configure the devices that
are attached to the SCSI adapter. See “Using the SCSISelect Utility program
(some models)” on page 30 for more information.
Using the Configuration/Setup Utility program
This section provides the instructions for starting the Configuration/Setup Utility
program and descriptions of the menu choices that are available.
Starting the Configuration/Setup Utility program
Complete the following steps to start the Configuration/Setup Utility program.
1. Turn on the computer and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. Follow the instructions that appear on the screen.
Choices available from the Configuration/Setup Utility main
menu
From the Configuration/Setup Utility main menu, you can select settings that you
want to change. The Configuration/Setup Utility main menu is similar to the
following:
1. You can press F1 to display help information for a selected menu item.
2. The choices on some menus might differ slightly from the ones that are
described in this book, depending on the version of BIOS code in your
computer.
3.
If both a power-on and administrator password are set, you can type either
password at the password prompt that appears as you start your computer.
However, if you want to change the settings in the Configuration/Setup, you
must type the administrator password to access the full configuration menus. If
you type the power-on password, you can only view limited information in the
Configuration/Setup program. For more information about setting passwords,
see “Using passwords” on page 29.
Descriptions of the choices available from the main menu are as follows:
v System Summary
Select this choice to display configuration information. This includes the type
and speed of the microprocessor and the amount of memory that is installed.
Changes that you make to configuration settings appear on this summary
screen. You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility
menus.
v Product Data
Select this choice to view system information, such as the machine type and
model, the computer serial number, and the revision level or issue date of the
BIOS code that is stored in the flash EEPROM.
v Devices & I/O Ports
Select this choice to view or change the assignments for devices and
input/output ports. This choice appears only on the full Configuration/Setup
Utility main menu.
v Start Options
Select this choice to view or change the start options. Start options take effect
when you start your computer.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the computer starts with the keyboard number
lock on or off.
The computer uses a startup sequence to determine the device from which the
operating system starts. For example, you can define a startup sequence that
checks for a startable diskette in the diskette drive; then, checks the hard disk
drive, and then checks a network adapter.
You can enable a virus-warning test that checks for changes in the master boot
record at startup. You also can choose to run POST in the quick mode, and read
the microprocessor serial number.
v Frequency Control
Select this choice to enable or disable the auto-detect DIMM/PCI clock.
v Date and Time
Select this choice to set the system date and time.
The system time is in a 24-hour format: hour:minute:second.
v System Security
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Select this choice to set a power-on or an administrator password. See “Using
passwords” for more information. You also can enable the chassis-intrusion
detector to alert you each time the computer cover is removed.
v Advanced Setup
Select this choice to change values for advanced hardware features, such as
Cache Control and PCI configuration .
A message appears above the choices on this menu to alert you that the system
might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
– Cache Control
Select this choice to enable or disable the microprocessor cache.
Attention: Do not make changes to the Cache Control unless directed to do
so by an IBM authorized service representative.
– ROM Shadowing
Select this choice to enable or disable the state of ROM shadowing.
– Chipset Feature
Select this choice to modify settings that control features of the core chip set
on the system board.
Attention: Do not make changes to the Chipset Feature unless directed to
do so by IBM.
– Memory Settings
Select this choice to manually enable or disable a bank of memory.
If a memory error is detected during POST or memory configuration, the
computer can automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select MemorySettings from the Advanced Setup menu, use the arrow keys to highlight the
bank that you want to enable; then, use the arrow keys to select Enable.
v Power Management Setup
Select this choice to enable or disable system power settings.
v Save and Exit Setup
Select this choice to save your customized settings.
v Load Optimized Defaults
Select this choice to discard your changes and restore the factory settings.
v Exit Without Saving
Select this choice if you want to exit without saving changes, or if no changes
have been made.
Using passwords
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for the
power-on password or the administrator password. When you have set one or
both of the passwords, record them and keep them in a secure place.
If both a power-on and administrator password are set, you can type either
password at the password prompt that appears as you start your computer.
However, if you want to change the settings in the Configuration/Setup, you must
type the administrator password to access the full configuration menus. If you type
the power-on password, you can only view limited information in the
Configuration/Setup program.
Chapter 4. Configuring your computer29
If you forget the power-on password, you can regain access to the computer
through either of the following methods:
v Start the Configuration/Setup Utility program and change the power-on
password.
v Change the jumper position on the complimentary metal oxide semiconductor
(CMOS) jumper as described in “Clearing CMOS” on page 103.
Using the SCSISelect Utility program (some models)
SCSISelect is a built-in, menu-driven configuration utility program that you can
use to:
v View the default SCSI IDs
v Locate and correct configuration conflicts
The following sections provide the instructions for starting the SCSISelect Utility
program and descriptions of the menu choices that are available.
Starting the SCSISelect Utility program
Complete the following steps to start the SCSISelect Utility program:
1. Turn on the computer.
™
2. When the <<< Press <CTRL><A> for SCSISelect
appears, press Ctrl+A.
3. When the Would you like to configure the host adapter or run the SCSI
disk utility? question appears, make your selection and press Enter.
4. Use the arrow keys to select a choice from the menu.
v Press Esc to exit the SCSISelect Utility program.
v Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected
items; then, press Enter.
Utility! >>> prompt
30IBM
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
v Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the on-screen
instructions.
You can view or change the following controller settings:
– Host Adapter SCSI ID
Select this choice to view the SCSI controller identification (ID), which is
usually 7.
– SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
– Host Adapter SCSI Termination
Select this choice to view the assigned value of Automatic.
– Boot Device Options
Select this choice to configure startable-device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
– SCSI Device Configuration
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Select this choice to configure SCSI-device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra
SCSI devices.
- The transfer rate for Ultra160 low voltage differential (LVD) devices
is 160.0 Mbps.
- The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.
- The transfer rate for Fast SCSI devices is 20.0 Mbps.
- Advanced Configuration Options
Select this choice to view or change the settings for advanced
configuration options. These options include enabling support for
large hard disk drives and support for drives with Ultra SCSI
speeds.
v SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the on-screen
instructions carefully before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the computer and
watch the SCSISelect messages as each drive starts. After the drive that
you want to view or format starts, press Ctrl+A.
Chapter 4. Configuring your computer31
32IBM
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Chapter 5. Installing options
This chapter provides instructions to help you add options to your computer. Some
option-removal instructions are provided, in case you need to remove one option
to install another. For a list of supported options for your computer, go to
http://www.ibm.com/pc/support on the World Wide Web.
Major components of the tower model
The following illustration shows the locations of major components in the tower
model.
Note: The illustrations in this document might differ slightly from your hardware.
The following illustration shows the locations of major components in the desktop
model.
Note: The illustrations in this document might differ slightly from your hardware.
Adapter
retaining
bracket
Microprocessor
Cover
Drive cage
Drive cage
Memory modules
EMC shield
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
System and PCI extender boards
The illustrations in the following sections show the components on the system and
PCI extender boards.
Note: The PCI extender board is only available in the tower model.
System and PCI extender board option connectors
The following illustration identifies the system and PCI extender board connectors
for options you can install.
Microprocessor
(U11)
AGP
(U15)
PCI 1
PCI 2
PCI 3
Microprocessor
fan sink (CPUFA1)
DIMM 1
DIMM 2
DIMM 3
Batter y
PCI 4
PCI 5
SCSI LED
(J3)
Chapter 5. Installing options35
System board internal cable connectors
The following illustration identifies system board connectors for internal cables.
System fan 2
(SYSFA2)
Microprocessor
fan sink
(CPUFA1)
System board external connectors
The following illustration identifies system board connectors for external devices.
Main power
(JWR1)
Front panel
connector
(J1)
Secondary IDE
(IDE2)
Primary IDE
(IDE1)
Diskette drive
(FDD1)
Support bracket
assembly fan
(SYSFA3)
SCSI LED
(J3)
Mouse
Keyboard
Serial A
Parallel
Serial B
Ethernet
USB 2
USB 3
MIDI
Line out
Line in
Mic
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System board jumpers
The following illustration identifies the jumpers on the system board.
1
2
3
CMOS jumper
(JBAT1)
3
2
1
Boot block jumper
(JROM1)
Boot block jumper
For normal operations of the system, a jumper is installed on pins 2 and 3 of the
boot block jumper. See “Recovering BIOS” on page 99 for information about the
boot block jumper.
CMOS jumper
For normal operation of the system, a jumper is installed on pins 1 and 2 of the
CMOS jumper. See “Clearing CMOS” on page 103 for information about the CMOS
jumper.
Before you begin
Before you begin to install options in your computer, read the following
information.
v Become familiar with the safety and handling guidelines specified under
v Make sure that you have an adequate number of properly grounded electrical
v When you need to access the inside of the computer to install options, you
“Handling static-sensitive devices” on page 38, and read the safety statements in
“Safety information” on page 39. These guidelines will help you work safely
with your computer or options.
outlets for your computer, monitor, and any other options that you intend to
install.
might find it easier to lay the computer on its side. If you do so, rotate the two
front feet in towards the computer, so they do not break off due to the weight of
the computer.
Chapter 5. Installing options37
Before you place the computer in an upright position, rotate the two front feet a
quarter turn away from the computer, see “Installing options in a tower model”
on page 44 for details.
v Back up all important data before you make changes to hard disk drives.
v Have a small, flat-blade screwdriver available.
v For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
System reliability considerations
To help ensure proper cooling and system reliability, make sure that:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed.
v There is space around the computer to allow the computer cooling system to
work properly. Leave about 127 mm (5 in.) of space around the front and rear of
the computer.
v Cables for optional adapters are routed according to the instructions that are
provided with the adapters.
v A failed fan is replaced within 1 hour.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective bag until you
are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions.
v Limit your movement. Movement can cause static electricity to build up around
you.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed printed circuitry.
v Do not leave the device where others can handle and possibly damage the
device.
v While the device is still in its anti-static package, touch it to an unpainted metal
part of the system unit for at least two seconds. (This drains static electricity
from the package and from your body.)
v Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it on its
static-protective package. (If your device is an adapter, place it component side
up.) Do not place the device on your system unit cover or on a metal table.
v Take additional care when handling devices during cold weather as heating
reduces indoor humidity and increases static electricity.
38IBM
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Safety information
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące
Bezpieczeństwa.
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Before installing this product, read the Safety Information book.
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læshæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à l’installation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Prima di installare questo prodotto, leggere l’opuscolo contenente le informazioni
sulla sicurezza.
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette
produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Перед установкой продукта прочтите брошюру по технике безопасности
(Safety Information).
Chapter 5. Installing options39
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Antes de instalar este producto, lea la Información de Seguridad.
Lässäkerhetsinformationen innan du installerar den här produkten.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
40IBM
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Statement 1
Danger
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to this product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or structural
damage.
v Disconnect the attached power cords, telecommunications systems, networks, and
modems before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.
v Connect and disconnect cables as described in the following table when installing,
moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
5. Turn device ON.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. If your system has a module containing
a lithium battery, replace it only with the same module type made by the same
manufacturer. The battery contains lithium and can explode if not properly used,
handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100 C (212 F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Chapter 5. Installing options41
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters)
are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
42IBM
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
Statement 4
≥18 kg (39.7 lbs)≥32 kg (70.5 lbs)≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have more
than one power cord. To remove all electrical current from the device, ensure that all
power cords are disconnected from the power source.
2
1
Power and signal cables for internal drives
Your computer uses cables to connect IDE and SCSI drives to the power supply
and to the system board. The following cables are provided:
v Four-wire power cables connect the drives to the power supply. At the end of
these cables are plastic connectors that attach to different drives; these
connectors vary in size. Also, certain power cables attach to the system board.
v Flat signal cables, also called ribbon cables, connect IDE, SCSI, and diskette
drives to the system board. There are two sizes of ribbon signal cables that come
with your computer.
– The wider IDE signal cable has two or three connectors.
- If the cable has three connectors, one of these connectors is attached to the
drive, one is a spare, and the third attaches to the primary or secondary
IDE connector on the system board.
- If the cable has two connectors, one of these connectors is attached to the
hard disk drive, and the other attaches to the primary or secondary IDE
connector on the system board.
Note: If you want to add another device, and your computer does not
come with a CD-ROM drive preinstalled, you will need a second
signal cable with three connectors. You will need an 80-conductor
Chapter 5. Installing options43
ATA 66 signal cable if you are replacing the existing signal cable or
adding a second hard disk drive. ATA 66 signal cables are
color-coded. The blue connector attaches to the system board, the
black connector attaches to the master device, and the gray middle
connector attaches to the subordinate device.
If your computer comes with a CD-ROM drive, it will have an ATA
66 signal cable. However, if you are installing a hard disk drive, you
must change the switch setting on the CD-ROM drive to secondary
and change the connector used for the CD-ROM drive to the gray
middle connector.
– The narrower signal cable has two connectors, one to attach to the diskette
drive and the other to attach to the connector (FDD1) on the system board.
Note: To locate connectors on the system board, see “System board internal cable
connectors” on page 36.
The following are some important points to remember when connecting power and
signal cables to internal drives:
v The drives that are preinstalled in your computer come with power and signal
cables attached. If you replace any drives, it is important to remember which
cable is attached to which drive.
v When you install a drive, ensure that the drive connector at the end of the signal
cable is always connected to a drive; also, ensure that the drive connector at the
other end is connected to the system board. This reduces electronic noise from
the computer.
v If two IDE devices are used on a single cable, one must be designated as the
primary or master device and the other as the secondary or subordinate device;
otherwise, some of the IDE devices might not be recognized by the system. The
primary and secondary designation is determined by switch or jumper settings
on each IDE device.
v If two IDE devices are on a single cable, and only one is a hard disk drive, the
hard disk drive must be set as the master device.
v If you have only one IDE device on a cable, it must be set as master.
Installing options in a tower model
This section provides instructions for installing various options in a tower model.
Moving the stabilizing feet
The two front feet on the bottom of the tower model rotate 90 degrees to provide
additional stability.
When you need to access the inside of the computer to install options, you might
find it easier to lay the computer on its side. If you do so, rotate the feet in
44IBM
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IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
towards the computer, so they do not break off due to the weight of the computer.
When you are finished installing options and have reinstalled the side cover, turn
the two front stabilizing feet a quarter turn out from the computer and set it
carefully back on its feet.
Removing the side cover
The following information describes how to remove the side cover.
Note: The illustrations in this document might differ slightly from your hardware.
Complete the following steps to remove the side cover of the computer.
Cover-release
latch
Key lock
Chapter 5. Installing options45
1. Review the information in “Before you begin” on page 37 and the safety
precautions listed in Statement 1 and Statement 5 in “Safety information” on
page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords.
4. If necessary, unlock the computer cover.
5. Pull out on the cover-release latch, which will slide the cover toward the rear of
the computer about 12.7 mm (1/2 in.). Then, remove the cover from the
computer and set it aside.
To replace the side cover, see “Installing the cover” on page 58.
Attention: For proper cooling and airflow, replace the cover before turning on the
computer. Operating the computer with the cover removed might damage the
computer components.
Removing the support bracket assembly
When working with some options, such as hard disk drives and memory modules,
you must first remove the support bracket assembly to access the option.
Complete the following steps to remove the support bracket assembly.
1. Review the safety precautions listed in “Safety information” on page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
46IBM
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3. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the side cover. For more information about
removing the side cover, see “Removing the side cover” on page 45.
4. Disconnect the support bracket assembly fan cable from the connector (SYSFA3)
on the system board. For the location of the fan cable connector, see “System
board internal cable connectors” on page 36.
5. Locate the end of the support bracket near the rear of the computer. Pull it out
approximately 152 mm (6 in.).
6. Pull the front end of the support bracket assembly away from the computer
and place the assembly aside.
To reinstall the support bracket assembly, reverse the previous steps.
Working with adapters
Your computer comes with adapter connectors, call slots. The AGP video adapter is
installed in the AGP slot. You can install up to five PCI adapters in PCI expansion
slots 1 through 5. All PCI expansion slots are 32-bit, 33 MHz slots.
The following illustration shows the location of the AGP and PCI expansion slots
on the system board and the PCI extender board.
Note: The illustrations in this document might differ slightly from your hardware.
AGP slot
PCI slot 1
PCI slot 2
PCI slot 3
PCI slot 4
PCI slot 5
Adapter considerations
Before you install adapters, review the following:
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to
change switch settings or jumper settings on your adapter, follow the
instructions that come with the adapter.
v You can install full-length adapters in all five PCI expansion slots.
v Your computer supports 5.0 V and universal PCI adapters; it does not support
3.3 V adapters.
v Your computer uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install a variety of PCI adapters that currently
do not support sharing of PCI interrupts.
Chapter 5. Installing options47
v PCI expansion slots 1 through 5 are on PCI bus 0 . The system scans the AGP
slot and PCI slots 1 through 5 to assign system resources; then, the system starts
(boots) the PCI devices in the following order, if you have not changed the
default boot sequence : PCI slots 1 and 2, system board integrated drive
electronics (IDE) or SCSI devices, and then PCI slots 3 through 5.
Note: To change the boot sequence for PCI devices, start the
Configuration/Setup Utility program, select Start Options from the main
menu, select Startup Sequence; then, select Second device (SCSI) to
designate the adapter boot sequence. See “Chapter 4. Configuring your
computer” on page 27 for details on using the Configuration/Setup
Utility program.
v For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
Installing an adapter
Complete the following steps to install an adapter.
Expansion
slot cover
Adapter
retaining
bracket
Adapter
Adapter
support
bracket
Attention:When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 38.
1. Review the safety precautions listed in “Safety information” on page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the side cover. For more information about
removing the side cover, see “Removing the side cover” on page 45.
4. Determine which PCI expansion slot you will use for the adapter.
48IBM
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Note: Check the instructions that come with the adapter for any requirements,
restrictions, or cabling instructions. It might be easier for you to route
cables before you install the adapter.
5. If you are installing a full-length adapter, rotate the front adapter support
bracket to the open (unlocked) position.
6. Rotate the rear adapter retaining bracket to the open (unlocked) position; then,
place it over the rear of the computer.
7. Remove the PCI expansion-slot cover. From the rear of the computer, press in
on the slot cover. Grasp it and pull it out of the slot. Store it in a safe place for
future use.
Attention:PCI expansion-slot covers must be installed on all vacant slots.
This maintains the electromagnetic emissions characteristics of the computer
and ensures proper cooling of system components.
8. Touch the static-protective bag containing the adapter to any unpainted metal
surface on the computer; then, remove the drive from the bag and place it on
a static-protective surface.
9. Remove the adapter from the static-protective package. Avoid touching the
components and gold-edge connectors on the adapter.
10. Place the adapter, component-side up, on a flat, static-protective surface.
11. Set any jumpers or switches as described by the adapter manufacturer.
12. To install the adapter, carefully grasp the adapter by the top edge or upper
corners, and align it with the slot guides; then, press the adapter firmly into
the expansion slot.
Attention:When you install an adapter in the computer, be sure that it is
completely and correctly seated in the PCI expansion slot before you turn on
the computer. Incomplete insertion might cause damage to the system board,
PCI extender board, or the adapter.
13. Connect required cables to the adapter.
Attention:Route cables so that they do not block the flow of air from the
fans.
14. If you have another adapter or other options to install, do so now.
15. If you have installed a full-length adapter, rotate the front adapter support
bracket to the closed (locked) position.
16. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the
closed (locked) position.
17. Reinstall the side cover (see “Installing the cover” on page 58 for details).
18. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing a SCSI adapter (some models)
Complete the following steps to install a SCSI adapter.
1. If you have not already installed the SCSI adapter, complete steps 1 through 11
of “Installing an adapter” on page 48. Then, return here to complete the
Chapter 5. Installing options49
installation.
Adapter
retaining
bracket
SCSI signal
cable connector
SCSI activity
indicator cable
connector
SCSI
signal
cable
SCSI
Adapter
SCSI
activity
indicator
cable
SCSI
LED
(J3)
Adapter
support
bracket
2. Connect one end of the SCSI signal cable (purchased separately) to the adapter;
then, connect one or more of the signal cable connectors to the rear of the SCSI
devices.
3. Connect the SCSI activity indicator cable (purchased separately) to the adapter
and to the SCSI LED connector (J3) on the system board. See “System and PCI
extender board option connectors” on page 35 for the location of the SCSI LED
connector.
4. If you have other adapters to install or remove, do so now.
5. Rotate the front adapter support bracket to the closed (locked) position.
6. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the
closed (locked) position.
7. Install the side cover. See “Installing the cover” on page 58 for details.
8. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing internal drives
Different types of drives enable your computer to read multiple types of media
and store data in different formats. Depending on your computer model, you
might have one or more of the following drives installed.
v Diskette
v Hard disk
v CD-ROM
v Tape
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Internal drive bays
Your IntelliStation E Pro comes with an IDE CD-ROM drive installed in bay 1, a
3.5-in., 1.44 MB diskette drive installed in bay 3, and a hard disk drive installed in
bay 5 in some models.
Note: The illustrations in this document might differ slightly from your hardware.
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
Notes:
1. Diskette drives, tape drives, and CD-ROM drives are removable media drives.
You can install removable-media drives in bays 1, 2, 3, and 4.
2. You can install a 3.5-in, slim-high or a 5.25-in., half-high, removable-media
drive, such as a tape backup drive, in bay 2.
3. You can only install a 3.5-in., slim-high, removable-media drive in bay 4.
4. The IntelliStation E Pro computer supports only one diskette drive, which uses
1 MB and 2 MB diskettes.
5. Before you install a 3.5-in. drive in a 5.25-in. bay, you must attach the 5.25 in.
conversion kit, supplied with your option, to the 3.5-in. drive. Refer to the
documentation that comes with the option for the conversion kit installation
instructions.
Note: Only 3.5-in. options that ship with proper mounting hardware can be
supported in the 5.25-in. bays.
6. If you have a tape backup drive in your computer, use a dry process cleaning
cartridge to clean the tape head two hours after you first use a new data
cartridge. Then, clean the tape head once a month, or after each eight hours of
continuous read/write operations, whichever occurs first. For complete details
about the tape backup drive, refer to the documentation that comes with your
computer or your backup option.
Chapter 5. Installing options51
7. The electromagnetic interference (EMI) integrity and cooling of the computer
are both protected by having bays 1 through 4 covered or occupied. When you
install a drive, save the EMC shield and filler panel from the bay, in case you
later remove the drive and do not replace it with another.
8. For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
Preinstallation steps (all bays)
Before you install drives in your computer, verify that you have all the cables and
other equipment specified in the documentation that comes with the drive. You
might also need to perform certain preinstallation activities. Some of the steps are
required only during the initial installation of an option.
1. Read “Safety” on page v, “Handling static-sensitive devices” on page 38, and
the documentation that comes with your drive.
2. Choose the bay in which you want to install the drive.
3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to
set the SCSI ID for that device.
Installing a drive in bay 2 or 4
Complete the following steps to install a drive in bay 2 or 4.
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For more details on handling these devices, see
“Handling static-sensitive devices” on page 38.
1. Review the safety precautions listed in “Safety information” on page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the side cover. See “Removing the side cover”
on page 45 for details.
4. Remove the support bracket assembly and disconnect the fan cable from the
connector (SYSFA3) on the system board. See “Removing the support bracket
assembly” on page 46 for removal instructions.
5. Use a screwdriver to gently pry the filler panel and EMC shield away from
the computer.
Note: If you are installing a drive that is a laser product, observe the
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters)
are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
52IBM
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following safety precaution:
Statement 3
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
EMC shield
Filler panel
6. Touch the static-protective bag containing the drive to any unpainted metal
surface on the computer; then, remove the drive from the bag and place it on
a static-protective surface.
7. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
8. Install the drive:
v If you are installing a 5.25-in. drive in bay 2, push the drive into the bay.
Then, use the two screws that come with your option to attach the drive to
the drive cage.
v If you are installing a 3.5-in. drive in bay 2, you must attach the 5.25-in.
conversion kit, supplied with your option, to the 3.5-in. drive.
Note: You can install only a 3.5-in. device in bay 4.
9. Cable the drive:
v If the drive is an IDE device, plug one connector of the IDE signal cable
into the back of the drive and the other end of the cable into the IDE
connector (IDE1) on the system board. For the location of the IDE
connectors, see “System board internal cable connectors” on page 36.
Chapter 5. Installing options53
v If the drive is a SCSI device, plug one connector of the SCSI signal cable
into the back of the drive and the other end of the cable into the SCSI
adapter. See “Installing a SCSI adapter (some models)” on page 49 for
details.
Note: Make sure to route the signal cable so that it does not block the air
flow to the rear of the drives or over the microprocessor.
10. Plug one of the power cables from the power supply into the back of the
drive. The connectors are keyed and can be inserted only one way.
11. If you have other options to install or remove, do so now.
12. Replace the support bracket assembly and reconnect the fan cable to the
connector (SYSFA3) on the system board. See “Removing the support bracket
assembly” on page 46 for installation instructions.
13. Reinstall the side cover. See “Installing the cover” on page 58 for details.
14. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing a hard disk drive in bay 5, 6, or 7
Complete the following steps to install a hard disk drive in bay 5, 6, or 7.
Drive cage retention tab
Drive cage release tab
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 38.
1. Review the safety precautions listed in “Safety information” on page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the cover. See “Removing the side cover” on
page 45 for details.
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4. Remove the support bracket assembly and disconnect the fan cable from the
connector (SYSFA3) on the system board. See “Removing the support bracket
assembly” on page 46 for removal instructions.
5. Access the drive cage.
a. If your computer has hard disk drives installed in the drive cage,
disconnect the power and signal cables from the rear of the drives.
b. Rotate the drive cage out of the computer until it locks into place over the
drive cage retention tab.
Note: Before you install a hard disk drive, ensure that the drive cage locks
into place over the drive cage retention tab by pressing on the side
of the drive cage.
6. Attach the blue, plastic guide rails to the sides of the drive using the screws
and guide rails provided in the drive cage.
7. Slide the drive into the drive cage until the plastic tabs on the guide rails lock
into place in the drive cage.
8. Lift the drive cage up and press in on the drive cage release tab; then, rotate
the cage back into the computer.
Note: Clear any cables that might impede the replacement of the drive cage.
9. Connect the power and signal cables to the rear of each drive.
Note: Make sure to route the signal cable so that it does not block the air flow
to the rear of the drives or over the microprocessor.
10. If you have other options to install or remove, do so now.
11. Reinstall the support bracket assembly and reconnect the fan cable to the
connector (SYSFA3) on the system board. See “Removing the support bracket
assembly” on page 46 for removal instructions.
12. Reinstall the side cover. See “Installing the cover” on page 58 for details.
13. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing memory modules
Adding memory to your computer is an easy way to make programs run faster.
You can increase the amount of memory in your computer by installing options
called memory modules. Your computer uses a noninterleaved memory
configuration.
Your computer comes with a DIMM installed on the system board in DIMM
connector 1.
Notes:
1. When installing additional memory modules, install the second memory
module in DIMM connector 2, and the third in DIMM connector 3. (See the
illustration in this section for memory connector locations.)
2. Your IntelliStation E Pro computer supports 64 MB, 128 MB, 256 MB, and 512
MB DIMMs. Your computer supports a minimum of 64 MB and a maximum
of 1.5 GB of system memory. Refer to http://www.ibm.com/pc/support for a
list of memory modules for use with your computer.
3. Installing or removing DIMMs changes the configuration information in the
computer. Therefore, after installing or removing a DIMM, you must change
and save the new configuration information by using the Configuration/Setup
Chapter 5. Installing options55
Utility program. When you restart the computer, the system displays a message
indicating that the memory configuration has changed. Start the
Configuration/Setup Utility program and select Save Settings. See “Chapter 4.
Configuring your computer” on page 27 for more information.
4. The illustrations in this document might differ slightly from your hardware.
DIMM connector 1
DIMM connector 2
DIMM connector 3
Retaining clip
Complete the following steps to install a DIMM.
Attention:When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 38.
1. Review the safety precautions listed in “Safety information” on page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the cover (see “Removing the side cover” on
page 45 for details).
4. Remove the support bracket assembly and disconnect the fan cable from the
connector (SYSFA3) on the system board. See “Removing the support bracket
assembly” on page 46 for removal instructions.
5. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the computer. Then, remove the DIMM from the package.
6. Install the DIMM:
7.
a. If you are installing a DIMM in connector 1, remove the AGP adapter.
Remove the AGP adapter only if you are replacing the DIMM in connector
1. See “System and PCI extender board option connectors” on page 35 for
the location of the AGP slot. See “Installing an adapter” on page 48 for
details about removing the AGP adapter.
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b. Open the retaining clip on each end of the DIMM slot. Turn the DIMM so
that the pins align correctly with the connector.
Note: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
c. Insert the DIMM into the connector by aligning the DIMM edges with the
slots at each end of the DIMM connector. Firmly press the DIMM straight
down into the connector by applying pressure on both ends of the DIMM
simultaneously. Be sure that the retaining clips snap into the locked
position when the DIMM is firmly seated in the connector.
d. If a gap exists between the DIMM and the retaining clips, the DIMM has
not been correctly installed. In this case, open the retaining clips and
remove the DIMM; then, reinsert the DIMM.
e. If you removed the AGP adapter, reinstall it now. See “Installing an
adapter” on page 48 for details.
8. If you have other options to install or remove, do so now.
9. Replace the support bracket assembly and reconnect the fan cable to the
connector (SYSFA3) on the system board. See “Removing the support bracket
assembly” on page 46 for installation instructions.
10. Reinstall the side cover. See “Installing the cover” on page 58 for details.
11. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
If you want to remove a DIMM, reverse the previous steps.
Installing a security U-bolt
To help prevent hardware theft, you can add a security U-bolt and cable to your
computer. After you add the security cable, make sure that it does not interfere
with other cables that are connected to the computer.
Before you begin:
v Obtain the following items:
– A flat-blade screwdriver
– An adjustable wrench
– A 199 mm (3/4 in.) U-bolt or wire rope (similar to National Manufacturing
No. 3230, Stock No. 176-735)
– Threaded nuts that fit the U-Bolt
– A security cable
– A lock, such as a combination lock or padlock.
v Read the information in “Handling static-sensitive devices” on page 38, and
“Safety information” on page 39.
Chapter 5. Installing options57
Complete the following steps to install the U-bolt.
1. Review the safety precautions listed in “Safety information” on page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the cover (see “Removing the side cover” on
page 45 for details).
4. Use a screwdriver to remove the two metal knockouts.
5. Insert the U-bolt through the rear panel; then, attach and tighten the nuts.
6. Replace the side cover. See “Installing the cover” on page 58 for details.
7. Thread the cable through the U-bolt and around an object that is a part of or
permanently secured to the building structure or foundation, and from which it
cannot be removed; then, fasten the cable ends together with a lock.
8. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing the cover
The following information describes the cover installation procedure.
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Note: The illustrations in this document might differ slightly from your hardware.
Note: If you removed the support bracket assembly after you removed the cover,
reinstall it before you install the cover. For support bracket installation
instructions, see “Removing the support bracket assembly” on page 46.
Complete the following steps to install the computer cover.
1. Clear any cables that might impede the replacement of the cover.
2. Install the side cover by placing it into position on the computer. Close the
cover release latch to secure the cover in place.
3. Lock the cover, if required.
4. If you have not done so already, make sure that the two front stabilizing feet
are rotated outward so that they properly support the computer. Rotate each
individual foot outward 90 degrees.
5. Reconnect the external cables and power cords to the computer; then, plug the
power cords into electrical outlets.
6. Turn on the attached devices; then, turn on the computer.
Installing options in the desktop model
This section provides instructions to help you add options to your desktop
computer. Some option-removal instructions are provided, in case you need to
remove one option to install another. For a list of supported options for your
computer, go to http://www.ibm.com/pc/support on the World Wide Web.
Removing the computer cover
The following information describes how to remove the computer cover.
Chapter 5. Installing options59
Note: The illustrations in this document might differ slightly from your hardware.
Key l ock
Cover release
button
Complete the following steps to remove the cover of the computer.
1. Review the information in “Before you begin” on page 37 and the safety
precautions listed in Statement 1 and Statement 5 in “Safety information” on
page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices; then, disconnect all external
cables and power cords.
4. If necessary, unlock the computer cover.
5. Press the buttons on the sides of the computer and pivot the rear of the cover
up toward the front of the computer.
Attention: For proper cooling and airflow, replace the cover before turning on the
computer. Operating the computer with the cover removed might damage the
computer components.
To reinstall the cover, see “Installing the cover” on page 69.
Working with adapters
Your computer comes with adapter connectors, called slots. The AGP video adapter
is installed in the AGP slot. You can install up to three PCI adapters in expansion
slots 1 through 3. All PCI expansion slots are 32-bit, 33 MHz slots.
Note: The illustrations in this document might differ slightly from your hardware.
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The following illustration shows the location of the PCI expansion slots on the
system board.
AGP slot
PCI slot 1
PCI slot 2
PCI slot 3
Adapter considerations
Before you install adapters, review the following:
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to
change the switch or jumper settings on your adapter, follow the instructions
that come with the adapter.
v You can install full-length adapters in all three PCI expansion slots.
v Your computer supports 5.0 V and universal PCI adapters; it does not support
3.3 V adapters.
v Your computer uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install a variety of PCI adapters that currently
do not support sharing of PCI interrupts.
v PCI slots 1 through 3 are on PCI bus 0 . The system scans the AGP slot and PCI
expansion slots 1 through 3 to assign system resources; then, the system starts
(boots) the PCI devices in the following order, if you have not changed the
default boot sequence : PCI expansion slots 1 and 2, system board integrated
drive electronics (IDE) or SCSI devices, and then PCI expansion slot 3.
Note: To change the boot sequence for PCI devices, start the
v For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
Configuration/Setup Utility program, select Start Options from the main
menu, select Startup Sequence; then, select Second device (SCSI) to
designate the adapter boot sequence. See “Chapter 4. Configuring your
computer” on page 27 for details on using the Configuration/Setup
Utility program.
Chapter 5. Installing options61
Installing an adapter
Adapter retaining
bracket
Complete the following steps to install an adapter.
Attention:When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 38.
1. Review the safety precautions listed in “Safety information” on page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords; then, remove the cover. See “Removing the computer
cover” on page 59 for details.
4. Determine which PCI expansion slot you will use for the adapter.
Adapter
62IBM
Note: Check the instructions that come with the adapter for any requirements,
restrictions, or cabling instructions. It might be easier for you to route
any device cables before you install the adapter.
5. Rotate the rear adapter retaining bracket to the open (unlocked) position and
remove it from the computer. Keep it in a safe place.
6. Remove the PCI expansion-slot cover. From the rear of the computer, press in
on the slot cover. Grasp it and pull it out of the slot. Store it in a safe place for
future use.
Attention:PCI expansion-slot covers must be installed on all vacant slots.
This maintains the electromagnetic emissions characteristics of the computer
and ensures proper cooling of system components.
7. Touch the static-protective package containing the adapter to any unpainted
metal surface on the computer. Then, remove the adapter from the
static-protective package. Avoid touching the components and gold-edge
connectors on the adapter.
8. Place the adapter, component-side up, on a flat, static-protective surface.
9. Set any jumpers or switches as described by the adapter manufacturer.
10. To install the adapter, carefully grasp the adapter by its top edge or upper
corners, and align it with the PCI slot guides; then, press the adapter firmly
into the PCI expansion slot.
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Attention:When you install an adapter in the computer, be sure that it is
completely and correctly seated in the PCI expansion slot before you turn on
the computer. Incomplete insertion might cause damage to the system board
or the adapter.
11. Connect required cables to the adapter.
Attention:Route cables so that they do not block the flow of air from the
fans.
12. If you have another adapter to install, do so now.
13. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the
closed (locked) position.
14. If you have other options to install or remove, do so now.
15. Reinstall the cover. See “Installing the cover” on page 69 for details.
16. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing a SCSI adapter (some models)
Complete the following steps to install a SCSI adapter.
1. If you have not already installed the SCSI adapter, complete steps 1 through 10
of “Installing an adapter” on page 62. Then, return here to complete the
installation.
SCSI signal
cable connector
Adapter
retaining
bracket
SCSI activity
indicator cable
connector
SCSI LED
(J3)
SCSI signal
cable
SCSI activity
indicator cable
SCSI adapter
2. Connect one end of the SCSI signal cable (purchased separately) to the adapter;
then, connect one or more of the signal cable connectors to the rear of the SCSI
devices.
3. Connect the SCSI activity indicator cable (purchased separately) to the adapter
and to the SCSI LED connector (J3) on the system board. See “System and PCI
extender board option connectors” on page 35 for the location of the SCSI LED
connector.
4. If you have other adapters or options to install or remove, do so now.
5. Rotate the rear adapter retaining bracket to the closed (locked) position.
6. Reinstall the cover. See “Installing the cover” on page 69 for details.
7. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Chapter 5. Installing options63
Installing internal drives
Different types of drives enable your computer to read various types of media and
store data in different formats. Depending on your computer model, you might
have one or more of the following drives installed.
v Diskette
v Hard disk
v CD-ROM
v Tape
Internal drive bays
Your computer comes with an IDE CD-ROM drive installed in bay 1, a hard disk
drive installed in bay 3, and a 3.5-in., 1.44 MB diskette drive installed in bay 4.
Note: The illustrations in this document might differ slightly from your hardware.
Bay 1
Bay 2
Bay 3
Bay 4
Notes:
1. Diskette drives, tape drives, and CD-ROM drives are removable-media drives.
You can install removable-media drives in bays 1, 2, and 4.
2. You can install a 3.5-in. slim-high or a 5.25-in., half-high, removable-media
drive in bay 2.
3. The IntelliStation E Pro computer supports only one diskette drive, which uses
1 MB and 2 MB diskettes.
4. Before you install a 3.5-in. drive in a 5.25-in. bay, you must attach the 5.25 in.
conversion kit, supplied with your option, to the 3.5-in. drive. Refer to the
documentation that comes with the option for the conversion kit installation
instructions.
Note: Only 3.5-in. options that ship with proper mounting hardware can be
supported in the 5.25-in. bay.
5. If you have a tape backup drive in your computer, use a dry process cleaning
cartridge to clean the tape head two hours after you first use a new data
cartridge. Then, clean the tape head once a month or after each eight hours of
continuous read/write operations, whichever occurs first. For complete details
about the tape backup drive, refer to the documentation that comes with your
computer or your backup option
6. The electromagnetic interference (EMI) integrity and cooling of the computer
are both protected by having bays 1 through 4 covered or occupied. When you
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install a drive, save the EMC shield and filler panel from the bay, in case you
later remove the drive and do not replace it with another.
7. For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
Preinstallation steps (all bays)
Before you install drives in your computer, verify that you have all the cables and
other equipment specified in the documentation that comes with the drive. You
might also need to perform certain preinstallation activities. Some of the steps are
required only during the initial installation of an option.
1. Read “Safety” on page v, “Handling static-sensitive devices” on page 38, and
the documentation that comes with your drive.
2. Choose the bay in which you want to install the drive.
3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to
set the SCSI ID for that device.
Installing a drive in bay 2
Complete the following steps to install a drive in bay 2.
Attention:When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 38.
1. Read the safety precautions listed in “Safety information” on page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords; then, remove the cover. See “Removing the computer
cover” on page 59 for details.
4. Use a screwdriver to gently pry the EMC shield away from the computer.
Note: If you are installing a drive that is a laser product, observe the
following safety precaution:
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters)
are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Chapter 5. Installing options65
Drive cage
Drive cage
latch
Note: If your computer has a CD-ROM drive installed in bay 1, remove the
signal and power cables from the CD-ROM drive before rotating the
drive cage out of the computer.
5. Rotate the drive cage toward the front of the computer until the drive cage
latch locks on the chassis.
Attention: Do not use the drive cage latch to rotate either drive cage out of
the computer.
6. Touch the static-protective bag containing the drive to any unpainted metal
surface on the computer; then, remove the drive from the bag and place it on
a static-protective surface.
7. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
8. Install the drive:
v If you are installing a 5.25-in. drive in bay 2, push the drive in to the bay;
then, use the two screws to attach the drive to the drive cage.
v If you are installing a 3.5-in. drive in bay 2, you must attach the 5.25-in.
conversion kit, supplied with your option, to the 3.5-in. drive.
9. Cable the drive:
v If the drive is an IDE device, plug one connector of the IDE signal cable
into the back of the drive and the other end of the cable into the IDE
connector (IDE1) on the system board. For the location of the IDE
connectors, see “System board internal cable connectors” on page 36.
v
If the drive is a SCSI device, plug one connector of the SCSI signal cable
into the back of the drive and the other end of the cable into the SCSI
adapter.
Note: Make sure to route the cable so that it does not block the air flow to the
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rear of the drives or over the microprocessor.
10. If you have another drive to install or remove, do so now.
11. Connect the power cable from the power supply into the back of the drive.
The connectors are keyed and can be inserted only one way.
Attention: To prevent damaging your computer, hold onto the drive cage
when you release it from the chassis.
12. Lift up on the drive cage and rotate the release latch to the unlocked position.
Attention: Ensure that all cables have been moved from under the drive
cage so that the power or signal cables are not damaged.
13. Pivot the drive cage back into the computer and press down on the cage until
it locks in place.
14. If you have other options to install or remove, do so now.
15. Reinstall the cover (see “Installing the cover” on page 69 for details).
16. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing memory modules
Adding memory to your computer is an easy way to make programs run faster.
You can increase the amount of memory in your computer by installing options
called memory modules. Your computer uses a noninterleaved memory
configuration.
Your computer comes with a DIMM installed on the system board in DIMM
connector 1.
Notes:
1. When installing additional memory modules, install the second memory
module in DIMM connector 2, and the third in DIMM connector 3. (See the
illustration in this section for memory connector locations.)
2. Your IntelliStation E Pro computer supports 64 MB, 128 MB, 256 MB, and 512
MB DIMMs. Your computer supports a minimum of 64 MB and a maximum
of 1.5 GB of system memory. Go to http://www.ibm.com/pc/support for a list
of memory modules for use with your computer.
3. The illustrations in this document might differ slightly from your hardware.
DIMM connector 1
DIMM connector 2
DIMM connector 3
Complete the following steps to install a DIMM.
Retaining clip
Chapter 5. Installing options67
Attention:When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 38.
1. Review the safety precautions listed in “Safety information” on page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords; then, remove the cover. See “Removing the computer
cover” on page 59 for details.
4. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the computer. Then, remove the DIMM from the package.
5. Install the DIMM:
6.
a. If you are installing a DIMM in connector 1 or 2, remove the AGP adapter.
See “System and PCI extender board option connectors” on page 35 for the
location of the AGP slot. See “Installing an adapter” on page 62 for details
about removing the AGP adapter.
b. Open the retaining clip on each end of the DIMM connector. Turn the
DIMM so that the pins align correctly with the connector.
Note: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
c. Insert the DIMM into the connector by aligning the DIMM edges with the
slots at each end of the DIMM connector. Firmly press the DIMM straight
down into the connector by applying pressure on both ends of the DIMM
simultaneously. Be sure that the retaining clips snap into the locked position
when the DIMM is firmly seated in the connector.
d. If a gap exists between the DIMM and the retaining clips, the DIMM has
not been properly installed. In this case, open the retaining clips and
remove the DIMM; then, reinsert the DIMM.
e. If you removed the AGP adapter, reinstall it now. See “Installing an
adapter” on page 62 for details on reinstalling the AGP adapter.
7. If you have other options to install or remove, do so now.
8. Replace the cover. See “Installing the cover” on page 69 for more details.
9. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Note: Installing or removing DIMMs changes the configuration information in
If you want to remove a DIMM, reverse the previous steps.
Installing a security U-bolt
To help prevent hardware theft, you can add a security U-bolt and cable to your
computer. After you add the security cable, make sure that it does not interfere
with other cables that are connected to the computer.
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the computer. Therefore, after installing or removing a DIMM, you must
change and save the new configuration information by using the
Configuration/Setup Utility program. When you restart the computer,
the system displays a message indicating that the memory configuration
has changed. Start the Configuration/Setup Utility program and select
Save & Exit Setup. See “Chapter 4. Configuring your computer” on page
27 for more information.
Before you begin:
v Obtain the following:
– A flat-blade screwdriver
– An adjustable wrench
– A 199 mm (3/4 in.) U-bolt or wire rope (similar to National Manufacturing
No. 3230, Stock No. 176-735)
– Threaded nuts that fit the U-Bolt
– A security cable
– A lock, such as a combination lock or padlock.
v Read the information in “Handling static-sensitive devices” on page 38, and
“Safety information” on page 39.
Complete the following steps to install a U-bolt.
1. Review the safety precautions listed in “Safety information” on page 39.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords; then, remove the cover. See “Removing the computer
cover” on page 59 for details.
4. Use a screwdriver to remove the two metal knockouts.
5. Insert the U-bolt through the rear panel; then, attach and tighten the nuts.
6. If you have other options to install or remove, do so now.
7. Replace the computer cover. See “Installing the cover” on page 69 for more
details.
8. Thread the cable through the U-bolt and around an object that is a part of or
permanently secured to the building structure or foundation, and from which it
cannot be removed; then, fasten the cable ends together with a lock.
9. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing the cover
The following information describes the cover installation procedure.
Chapter 5. Installing options69
Note: The illustrations in this document might differ slightly from your hardware.
Complete the following steps to install the computer cover.
1. Clear any cables that might impede the replacement of the cover.
2. Position the cover over the computer and pivot the cover down until the cover
snaps into place.
3. Lock the cover, if required.
4. Reconnect the external cables and power cords to the computer; then, plug the
power cords into electrical outlets.
5. Turn on all attached devices; then, turn on the computer.
Connecting external options
You can attach a SCSI storage expansion enclosure to your computer.
To attach an external device:
1. Read “Before you begin” on page 37, review the safety precautions listed in
Statement 1 and Statement 5 in “Safety information” on page 39, and read the
documentation that comes with your options.
2. Be sure your computer and all attached devices are turned off.
3. Follow the instructions that come with the option to prepare it for installation
and to connect it to the computer.
Note: If you are attaching a SCSI device, see “Ultra160 SCSI connector (some
models)” on page 75 for SCSI ID and cabling information.
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I/O connector locations
The following illustration shows the input/output connectors and the expansion
slots on the rear of the computer.
The following illustration shows the I/O connectors on the rear of the tower
model.
Power cord
connector
Mouse
Keyboard
Parallel
Serial A
Serial B
Ethernet
USB 2
USB 3
Line out
Line in
Mic
MIDI
Video
The following illustration shows the I/O connectors on the rear of the desktop
model.
Power cord
connector
Keyboard
Mouse
Serial A
Parallel
Serial B
Ethernet
USB 3
USB 2
Video
MIDI
Line inMic
Line out
Note: If your computer is a SCSI model, the SCSI adapter will be located in PCI
slot 1; the external connector will be located in the slot below the video
connector on the tower model and to the right of the video connector on the
desktop model. See “System and PCI extender board option connectors” on
page 35 for the location of the PCI expansion slots.
Chapter 5. Installing options71
Input/Output connectors
This section provides information about the I/O connectors on the rear of your
computer. These connectors include the following:
v One mouse
v One keyboard
v One parallel
v Two serial
v One Ethernet
v Two USB
v Line out
v Line in
v Mic
v MIDI
v One video
v One Ultra160 SCSI (some models)
Mouse connector
The system board has one mouse connector that supports a mouse or other
pointing device. The mouse connector is located on the rear of your computer. See
“I/O connector locations” on page 71 for its location.
6
4
2
5
3
1
Keyboard connector
There is one keyboard connector on the rear of your computer. See “I/O connector
locations” on page 71 for its location.
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB connectors and devices will be disabled during the power-on self-test.
6
4
2
5
3
1
Parallel connector
Your computer has one parallel connector. This connector supports three standard
Institute of Electrical and Electronics Engineers (IEEE) 1284 modes of operation:
standard parallel port (SPP), enhanced parallel port (EPP), and extended capability
port (ECP).
Viewing or changing the connector assignments: You can use the built-in
Configuration/Setup Utility program to configure the parallel connector as
bidirectional; that is, so that data can be both read from and written to a device. In
bidirectional mode, the computer supports the ECP and EPP modes.
Complete the following steps to view or change the parallel-connector assignment.
1. Restart the computer and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
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3. When the Configuration/Setup Utility menu appears, select Devices & I/O
Ports; then, press Enter.
4. Select the parallel connector; then, use the arrow keys to advance through the
settings available.
Note: When you configure the parallel connector as bidirectional, use an IEEE
1284-compliant cable. The cable must not exceed 3 meters (9.8 feet).
5. Press Esc twice to return to the Configuration/Setup main menu; then, select
Save &Exit Setup to exit from the Configuration/Setup Utility program.
Parallel connector: The re is a 25-pin, female D-shell parallel connector on the
rear of your computer. See “I/O connector locations” on page 71 for the location of
this connector.
13
25
1
14
Serial connectors
Your computer has two standard serial connectors: serial connector A and serial
connector B.
Some application programs require specific connectors, and some modems function
properly only at certain communication connector addresses. You might need to
use the Configuration/Setup Utility program to change communication connector
address assignments to prevent or resolve address conflicts.
Viewing or changing the serial-connector assignments: Complete the following
steps to view or change the serial-connector assignments.
1. Restart the computer and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. When the Configuration/Setup Utility menu appears, select Devices & I/O
Ports; then, press Enter.
4. Select the serial connector; then, use the arrow keys to advance through the
available settings.
5. Press Esc twice to return to the Configuration/Setup Utility main menu; then,
select Save & Exit Setup to exit from the Configuration/Setup Utility program.
Serial connectors: There are two 9-pin, male D-shell serial connectors located on
the rear of your computer. See “I/O connector locations” on page 71 for their
locations.
Ethernet connector
Your computer comes with an integrated Ethernet controller. This controller
provides an interface for connecting to 10-Mbps or 100-Mbps networks and
provides full-duplex capability, which enables simultaneous transmission and
reception of data on the Ethernet LAN.
1
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5
Chapter 5. Installing options73
To access the Ethernet connector, attach a Category 3, 4 or 5 unshielded
twisted-pair (UTP) cable to the RJ-45 connector on the rear of your computer. See
“I/O connector locations” on page 71 for its location.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5.
Configuring the Ethernet controller: When you connect your computer to the
network, the Ethernet controller automatically detects the data-transfer rate
(10 Mbps or 100 Mbps) on the network and then sets the controller to operate at
the appropriate rate. In addition, if the Ethernet connector that your computer is
connected to supports auto-negotiation, the Ethernet controller will set the
appropriate duplex state. That is, the Ethernet controller will adjust to the network
data rate, whether the data rate is standard Ethernet (10BASE-T), Fast Ethernet
(100BASE-TX), half duplex (HDX), or full duplex (FDX). The controller supports
HDX and FDX modes at both speeds.
The Ethernet controller is integrated on the system board. You do not need to set
any jumpers or configure the controller for your operating system before you use
the Ethernet controller. However, you must install a device driver to enable your
operating system to address the Ethernet controller. The device drivers are
provided on the preinstalled software and the Device Drivers and IBM EnhancedDiagnostics CD.
Ethernet connector: There is an RJ-45 connector on the rear of the computer, see
“I/O connector locations” on page 71 for the location of this connector.
8
1
Universal Serial Bus connectors
Your computer has two Universal Serial Bus (USB) connectors, which are
configured automatically. USB is an serial interface standard for telephony and
multimedia devices. It uses Plug and Play technology to determine the type of
device that is attached to the connector.
Notes:
1. If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB connectors and devices will be disabled during the power-on self-test.
2. If you install a USB keyboard that has a mouse connector, the USB keyboard
emulates a mouse, and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
USB cables and hubs: You need a 4-pin cable to connect devices to USB 2 or USB
3. If you plan to attach more than two USB devices, you must use a hub to connect
the devices. The hub provides multiple connectors for attaching additional external
USB devices.
USB technology transfers data at up to 12 megabits-per-second (Mbps) with a
maximum of 127 external devices and a maximum signal distance of five meters
(16 ft.) per segment.
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USB connectors: There are two USB connectors on the rear of the computer for
attaching USB compatible devices, see “I/O connector locations” on page 71 for the
location of the USB connectors.
14
Audio connectors
The audio connectors are used to connect external audio equipment to your
computer, see “I/O connector locations” on page 71 for the location of these
connectors.
Line
LineinMic
out
Line out: This connector is used to send audio signals from the computer to
external devices, such as powered speakers with built-in amplifiers, headphones,
multimedia keyboards, or the audio Line in connector on a stereo system.
Line in: This connector is used to accept audio signals from external devices, such
as line output from a stereo, television, or musical instrument into the computer
sound system.
Mic: This connector is used to connect a microphone to your computer when you
want to record voice or other sounds on the hard disk drive. It can also be used by
speech recognition software.
MIDI connector
The musical instrument digital interface (MIDI) connector allows your computer to
interact with musical instruments and other musical equipment. You might use the
MIDI connector as an interface between your computer and a synthesizer to edit
and store sound information for the synthesizer on the computer. See “I/O
connector locations” on page 71 for the location of the MIDI connector.
8
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1
Video connector
Your computer uses an AGP adapter located in the AGP slot on the system board.
There is a 15-pin analog video connector located on the rear of your computer. See
“I/O connector locations” on page 71 for the location of this connector.
5
1
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Ultra160 SCSI connector (some models)
Some IntelliStation E Pro computer models come with a SCSI adapter, which
supports an Ultra160/MB SCSI internal channel in a full-featured PCI
2.1-/2.2-compliant bus master package. This configuration supports a zero wait
Chapter 5. Installing options75
state, 32-bit memory transfers at 160 Mbytes/second, when LVD SCSI peripherals
are attached. This channel supports up to 15 SCSI devices. In addition, the SCSI
adapter uses:
v Double-transition clocking to achieve high transfer rates
v Domain name validation to negotiate compatible data transfer speeds with each
device
v Cyclic-redundancy checking, instead of the usual parity checking, to significantly
improve data reliability
SCSI cabling requirements: You can install two internal SCSI devices using the
SCSI signal cable that comes with your computer. If you plan to attach external
SCSI devices, you must order additional SCSI cables. To select and order the
correct cables for use with external devices, contact your IBM reseller or IBM
marketing representative. To receive indication of SCSI hard-disk drive activity,
you must also connect the SCSI adapter to the SCSI LED (J3) connector on the
system board. See “System and PCI extender board option connectors” on page 35
for the location of the SCSI connector.
For information about the maximum length of a SCSI cable between the terminated
ends of the cable, refer to the American National Standards Institute (ANSI) SCSI
standards. Adhering to these standards will help ensure that your computer
operates correctly.
Setting SCSI IDs: Each SCSI device connected to a SCSI controller must have a
unique SCSI ID. This ID enables the SCSI controller to identify the device and
ensure that different devices on the same SCSI channel do not attempt to transfer
data simultaneously. SCSI devices that are connected to different SCSI channels can
have duplicate SCSI IDs.
To install external SCSI devices, you must first install an optional SCSI PCI
adapter. Refer to the information that is provided with the device for instructions
to set its SCSI ID.
If a SCSI adapter is installed in your computer, you can use its 68-pin SCSI
connector to connect different types of SCSI devices.
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Chapter 6. Solving problems
This section provides basic troubleshooting information to help you resolve some
problems that might occur with your system.
If you cannot locate and correct the problem using the information in this section,
refer to “Getting information, help, and service” on page 104 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
v POST beep codes
The power-on self-test beep codes indicate the detection of a problem. See
“POST” on page 78 for more information.
v Diagnostic programs and error messages
The system diagnostic programs are stored on the Device Drivers and IBM
Enhanced Diagnostics CD. These programs are the primary methods of testing the
major components of your computer. See “Diagnostic programs and error
messages” on page 79 for more information.
v Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the
“Troubleshooting charts” on page 88 for more information.
v Customized support page
You can create a customized support page on the World Wide Web that is
specific to your hardware, including frequently asked questions, parts
information, technical hints and tips, and downloadable files. In addition, you
can choose to receive e-mail notifications whenever new information becomes
available about your registered products.
After you register your IntelliStation products, you can diagnose problems using
the IBM Assistant, and you can participate in the IBM discussion forum. For
more detailed information about registration for your IBM products, visit the
following addresses on the Web:
When you turn on the computer, it performs a series of tests to check the operation
of system components and some of the options that are installed in the computer.
This series of tests is called the power-on self-test or POST.
If POST finishes without detecting any problems, the first window of your
operating system or application program appears.
Notes:
1. If you have a power-on password set, you must type the password and press
Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work
to correct the cause of the first error message. After you correct the cause of the
first error message, the other error messages usually will not occur the next
time you run the test.
POST beep code descriptions
The possible types of beep codes that your system might emit are:
Repeating long beeps
Indicates that a memory error has occurred. Ensure that all DIMMs are
correctly installed.
One long beep and two short beeps
Indicates that a video error has occurred and the BIOS code cannot
initialize the video screen to display any additional information. Ensure
that the video adapter is correctly installed.
Small computer system interface messages (some models)
The following table lists actions to take if you receive any SCSI error message.
Note: If your system does not have a hard disk drive, ignore any message that
indicates that the BIOS code is not installed.
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You will get these messages only when running the SCSISelect Utility.
Table 3. SCSI messages
SCSI MessagesDescription
AllOne or more of the following might be causing the problem.
v A failing SCSI device (adapter or drive)
v An improper SCSI configuration
v Duplicate SCSI IDs in the same SCSI chain
v An improperly installed SCSI terminator
v A defective SCSI terminator
v An improperly installed cable
v A defective cable
Action: Verify that:
v The external SCSI devices are turned on. External SCSI devices must
be turned on before the computer.
v The cables for all external SCSI devices are connected correctly.
v The last device in each SCSI chain is terminated properly.
v The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain
additional information about the failing device. If the error remains or
recurs, call for service.
Diagnostic programs and error messages
The system diagnostic programs are stored on the Device Drivers and IBM Enhanced
Diagnostics CD. These programs are the primary method of testing the major
components of your computer.
Diagnostic error messages indicate that a problem exists; they are not intended to
be used to identify a failing part. Troubleshooting and servicing of complex
problems that are indicated by error messages should be performed by trained
service personnel.
Sometimes the first error to occur causes additional errors. In this case, the
computer displays more than one error message. Always follow the suggested
action instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed
test log and summary log, when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fffis the three-digit function code that indicates the function being tested
when the error occurred. For example, function code 089 is for the
microprocessor.
tttis the three-digit failure code that indicates the exact test failure that was
encountered. (These codes are for trained service personnel and are
described in the Hardware Maintenance Manual.)
Chapter 6. Solving problems79
iiiis the three-digit device ID. (These codes are for trained service personnel
and are described in the Hardware Maintenance Manual.)
dateis the date that the diagnostic test was run and the error recorded.
ccare the check digits that are used to verify the validity of the information.
text message
is the diagnostic message that indicates the reason for the problem.
Text messages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name
is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.
Result can be one of the following:
Passed
Failed This result occurs when the diagnostic test discovers an error.
This result occurs when the diagnostic test completes without any
errors.
User Aborted
This result occurs when you stop the diagnostic test before it is
complete.
Not Applicable
This result occurs when you specify a diagnostic test for a device
that is not present.
Aborted
This result occurs when the test could not proceed because of the
system configuration.
Warning
This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not
installed.
Test Specific String
is additional information that is used to analyze the problem.
Starting the diagnostic programs
The IBM Enhanced Diagnostics programs will isolate your computer hardware
from software that you have installed on your hard disk drive. The programs run
independently of the operating system, and must be run either from a CD or diskette.
This method of testing is generally used when other methods are not accessible or
have not been successful in isolating a problem suspected to be hardware related.
A Device Drivers and IBM Enhanced Diagnostics CD comes with your computer. You
can also download the latest image of the diagnostics from
http://www.ibm.com/pc/support on the World Wide Web.
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Using the diagnostics CD
Complete the following steps to start the IBM Enhanced Diagnostics using the CD.
1. Turn off your computer and any attached devices.
2. Turn on all attached devices; then, turn on your computer.
3. When you see Press F1 for Configuration/Setup, press the F1 key.
4. When the Configuration/Setup Utility menu appears, select Start Options.
5. From the Start Options menu, select Startup Sequence.
6. Note the device selected as the First Startup Device. Later, you must restore
this setting.
7. Select CD-ROM as the First Startup Device.
8. Press Esc two times to return to the Configuration/Setup Utility menu.
9. Place the Device Drivers and IBM Enhanced Diagnostics CD in the CD-ROM
drive.
10. Select Save &Exit Setup and follow the prompts. The diagnostics will load.
Follow the instructions on the screen to run the diagnostics.
Important: When you finish running the diagnostics and utilities, remove the
CD from the CD-ROM drive and turn off the computer. You must restore the
First Startup Device to the original settings. Use steps 2 through 7 of this
procedure to do this.
Downloading the diagnostics program
Complete the following steps to download the latest image of the IBM Enhanced
Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics
diskette:
1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/
2. Download the diagnostics file for your computer to a hard disk drive directory
(not to a diskette).
3. Go to a DOS prompt and change to the directory where the file was
downloaded.
4. Insert a blank high-density diskette in diskette drive A.
5. Type in the following, and then press Enter: filename a: where filename is the
name of the file you downloaded from the Web.
The downloaded file is self-extracting and will be copied to the diskette. When the
copy completes, you have a startable IBM Enhanced Diagnostics diskette.
Using the diagnostic diskette
Complete the following steps to start the IBM Enhanced Diagnostics using the
diagnostics diskette:
1. Turn off your computer and any attached devices.
2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive.
3. Turn on all attached devices; then, turn on your computer.
4. Follow the instructions on the screen.
When the tests have completed, you can view the Test Log by selecting Utility
from the top of the screen.
If the hardware checks out OK, but the problem persists during normal computer
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Chapter 6. Solving problems81
Viewing the test log
The test log records data about system failures and other pertinent information.
The test log will not contain any information until after the diagnostic program has
run.
Note: If you already are running the diagnostic programs, begin with step 4.
Complete the following steps to view the test log:
1. Insert the Device Drivers andIBM Enhanced Diagnostics CD.
2. Turn on the computer and watch the screen.
If the system is on, shut down your operating system and restart the system.
3. If a power-on password is set, the system prompts you for it. Type in the
appropriate password; then, press Enter.
4. Run the diagnostic programs and when the Diagnostic Programs screen
appears, select Utility.
5. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
6. You can save the test log to a file on a diskette or to your hard disk drive.
Note: The system maintains the test-log data while the system is powered on.
When you turn off the power to the computer, the test log is cleared.
Diagnostic error message tables
The following tables provide descriptions of the error messages that might be
listed in the test log after you run the diagnostic programs.
Attention: If diagnostic error messages appear that are not listed in the following
tables, make sure that your system has the latest levels of BIOS and diagnostics
installed.
CodeFunctionResultText messageAction
001Core systemFailedProcessor board, ECC TestCall for service.
System board
005Video portProcessor and system boards
011Serial portIntegrated serial port
014Parallel portIntegrated parallel port
015USB interfaceAbortedCan NOT test USB interface while it is in use.
Note: If you have a USB keyboard or mouse
attached, you cannot run the diagnostic program
for the USB interface.
FailedSystem boardCall for service.
020PCI interfaceFailedSystem boardCall for service.
1. Turn off the system.
2. Replace the USB
keyboard and
mouse with a
standard keyboard
and mouse.
3. Turn on the system.
4. Run the diagnostic
test again.
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CodeFunctionResultText messageAction
030SCSI interfaceFailedSCSI adapter in slot n failed register/counter/
power test
Refer to the information
provided with the
adapter for instructions.
(where n is the slot number of the failing adapter)
If the problem persists,
call for service.
SCSI controller on system board failed
Call for service.
register/counter/power test
035ServeRAIDAbortedTest setup error: No ServeRAID adapter found on
system board or PCI bus
Make sure the
ServeRAID adapter is
properly installed. If the
problem remains,
replace the ServeRAID
adapter. If the problem
persists, call for service.
FailedAdapter in slot n; adapter/drive configuration
error
Run the ServeRAID
Configuration Utility.
(where n is the slot number of the failing adapter)
Adapter in slot n; internal error
(where n is the slot number of the failing adapter)
Logical drive m on adapter in slot n
If the problem remains,
replace the ServeRAID
adapter in slot n.
If the problem persists,
call for service.
(where m is the number of the failing logical drive
and n is the slot number of the adapter)
On system board; internal errorRun the ServeRAID
On system board; adapter/drive configuration
error
Logical drive on system board adapter
Adapter in slot n; memory allocation error
Configuration Utility.
If the problem persists,
call for service.
Call for service.
(where n is the slot number of the failing adapter)
On system board; memory allocation error
On system board; PCI configuration error
On system board; POST error
Adapter in slot n; POST error
Replace the ServeRAID
adapter in slot n.Ifthe
(where n is the slot number of the failing adapter)
Adapter in slot n; PCI configuration error
problem persists, call
for service.
075Power supplyFailedVoltage sensed by the system is out of rangeCall for service.
(where n is the slot number of the failing adapter)
SCSI drive on adapter in slot n, SCSI ID m
(where n is the slot number of the adapter and m
is the SCSI ID of the drive)
Chapter 6. Solving problems83
Check the cable and
power connections on
the drive. If the
problem persists, call
for service.
CodeFunctionResultText messageAction
089MicroprocessorFailedInvalid microprocessor in slot xyz or BIOS setup
problem
(where xyzidentifies the microprocessor that is
causing the error message)
1. Check the system
error log for the
related error
messages.
2. If your system does
not have the latest
level BIOS installed,
update the BIOS.
Processor in socket id xyz is installed but not
functioning
(where xyz identifies the microprocessor that is
causing the error message)
3. If the problem
remains, replace the
xyz microprocessor
and run the test
again.
If the problem persists,
call for service.
Microprocessor in socket id xyz
(where xyz identifies the microprocessor that is
causing the error message)
1. Reseat the
microprocessor.
2. If the problem
remains, replace the
microprocessor.
If the problem persists,
call for service.
Processor in socket id xyz is defective
Replace the
microprocessor.
(where xyz identifies the microprocessor that is
causing the error message)
If the problem persists,
call for service.
Test setup error: Application microprocessor not
installed or BIOS setup problem
1. Verify that the
Application
microprocessor is
installed and seated
correctly.
2. If your system does
not have the latest
level BIOS installed,
update the BIOS.
3. If the problem
remains, replace the
Application
microprocessor and
run the test again.
84IBM
®
IntelliStation®E Pro: User’s Guide IntelliStation E Pro Types 6836, 6846
If the problem persists,
call for service.
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