IBM IntelliStation E Pro, IntelliStation E Pro 6216, IntelliStation E Pro 6226 Hardware Maintenance Manual

IBM IntelliStation E Pro
Types6216and6226

Hardw are Maintenance Man ual

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IBM IntelliStation E Pro
Types6216and6226

Hardw are Maintenance Man ual

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Note

Before using this information and the product it supports, read “Notices” on page 166.

Third Edition (February 2003)
The most recent version of this document is available at http://www.ibm.com/pc/support.
© Copyright International Business Machines Corporation 2002. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the IBM
IntelliStation®E Pro Types 6216 and 6226.

Important: The field replaceable unit (FRU) procedures are intended for trained

servicers who are familiar with IBM products. Before servicing an IBM
product, be sure to review “Safety information” on page 129.

Important safety information

Be sure to read all caution and danger statements in this book before performing
any of the instructions. See “Safety information” on page 129.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

®

Online support

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.

You can download the most current diagnostic, BIOS flash code, and device driver
files from http://www.ibm.com/pc/support/ on the World Wide Web.

© Copyright IBM Corp. 2002 iii

iv IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Contents

About this manual .......................iii

Important safety information ....................iii

Online support .........................iii

General checkout ........................1

General information .......................3

Notices and statements used in this book ...............4

Features and specifications.....................4

Features and specifications — Type 6216 ..............5

Features and specifications — Type 6226 ..............6

Computer controls and indicators ..................7

Turning on the computer ......................8

Turning off the computer ......................8

Configuration .........................11

Using the Configuration/Setup Utility program..............11

Starting the Configuration/Setup Utility program ............11

Configuration/Setup Utility menu choices ..............12

Using passwords .......................16

Enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent ........19

Using the SCSISelect Utility program (some models) ...........19

Starting the SCSISelect Utility program ...............19

SCSISelect menu choices ....................19

Using the Boot Menu program ...................20

Diagnostics ..........................21

Diagnostic tools overview .....................21

POST error log .........................21

POST beep codes .......................21

Small computer system interface (SCSI) messages (some models) .....22

Diagnostic programs and error messages ...............22

Text messages ........................23

Downloading the diagnostics program ...............23

Starting the diagnostic programs and viewing the test log ........24

Diagnostic error message tables .................24

PC-Doctor for Windows

®

.....................24

Error charts ..........................25

Recovering the operating system and preinstalled software ........25

Recovering or installing device drivers ...............25

Recovering the operating system .................25

Creating and using an IBM Enhanced Diagnostics diskette .........26

Creating an IBM Enhanced Diagnostics diskette............26

Using the Enhanced Diagnostics diskette ..............27

Recovery-repair diskette .....................27

Creating a recovery-repair diskette ................27

Using the recovery-repair diskette .................27

Erasing a lost or forgotten password .................28

Updating BIOS code .......................28

Recovering from a POST/BIOS update failure .............29

Clearing CMOS.........................31

Power checkout ........................31

Troubleshooting the Ethernet controller ................32

© Copyright IBM Corp. 2002 v

Network connection problems ..................32

Ethernet controller troubleshooting chart ..............32

Ethernet controller messages ..................33

Replacing the battery ......................39

Installing options .......................41

Before you begin ........................41

System reliability considerations ..................41

Installing options in the IntelliStation E Pro Type 6216 ..........42

Major components of the IntelliStation E Pro Type 6216 .........42

System board ........................43

Removing the cover of the 6216 .................45

Removing the frame-support bracket ................45

Working with adapters .....................46

Installing internal drives.....................48

Installing memory modules ...................54

Installing a security rope clip ...................55

Replacing the cover of the 6216 .................55

Installing options in the IntelliStation E Pro Type 6226 ..........57

Major components of the IntelliStation E Pro Type 6226 computer .....57

System board ........................58

Removing the cover of the 6226 .................60

Working with adapters .....................60

Installing internal drives.....................63

Installing memory modules ...................70

Installing a security rope clip ...................71

Replacing the cover of the 6226 .................72

Connecting external options ....................73

Input/output connector locations .................74

Configuring the Gigabit Ethernet controller ..............78

High-performance Ethernet modes.................78

SCSI cabling requirements ...................78

Setting SCSI IDs .......................78

FRU information (service only) ..................79

IntelliStation E Pro Type 6216 ...................79

Baffle...........................79

Adapter retainer .......................79

Fan............................80

Operator information panel ...................80

Speaker ..........................81

Power supply ........................82

Microprocessor/fan-sink assembly .................83

System board ........................85

IntelliStation E Pro Type 6226 ...................87

Main rear fan ........................87

SCSI fan ..........................87

Operator information panel ...................88

Speaker and bracket......................89

Power supply ........................91

Microprocessor/fan-sink assembly .................91

System board ........................93

Symptom-to-FRU index .....................95

Beep symptoms ........................95

No-beep symptoms .......................97

vi IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Diagnostic error codes ......................97

Error symptoms ........................99

POST error codes .......................106

POST (ISPR) error procedures ..................109

ServeRAID error codes .....................111

SCSI error codes .......................113

Temperature error messages ...................113

Fan error messages ......................114

Power error messages......................114

System shutdown .......................114

Voltage related system shutdown.................115

Temperature related system shutdown ...............115

DASD checkout ........................115

Host built-in self test (BIST) ....................116

Bus fault messages.......................116

Undetermined problems .....................117

Problem determination tips ....................118

Parts listing for the IntelliStation E Pro ..............119

Type 6216 ..........................119

System, Type 6216 ......................120

Recovery CD, Type 6216 ...................121

Type 6226 ..........................122

System, Type 6226 ......................123

Recovery CD, Type 6226 ...................124

Keyboards ..........................126

Power cords .........................126

Related service information ...................129

Safety information .......................129

General safety .......................129

Electrical safety .......................130

Safety inspection guide ....................131

Handling electrostatic discharge-sensitive devices ..........132

Grounding requirements ....................133

Safety notices (multilingual translations) ..............133

Notices ...........................166

Edition notice ........................166

Trademarks.........................166

Important notes .......................167

Product recycling and disposal .................168

Electronic emission notices ...................168

Contents vii

viii IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

General checkout

The computer diagnostic programs are stored on the Device Drivers and IBM
Enhanced Diagnostics CD. These programs are the primary method of testing the

major components of the computer: the system board, Ethernet controller, video
controller, RAM, keyboard, mouse (pointing device), diskette drive, serial ports, hard
disk drives, and parallel port. You can also use them to test some external devices.
See “Diagnostics” on page 21.

Also, if you cannot determine whether a problem is caused by the hardware or by
the software, you can run the diagnostic programs to confirm that the hardware is
working properly.

When you run the diagnostic programs, a single problem might cause several error
messages. When this occurs, work to correct the cause of the first error message.
After the cause of the first error message is corrected, the other error messages
might not occur the next time you run the test.

A failed computer might be part of a shared DASD cluster (two or more computers
sharing the same external storage devices). Prior to running diagnostics, verify that
the failing computer is not part of a shared DASD cluster.

A computer might be part of a cluster if:

v The customer identifies the computer as part of a cluster.
v One or more external storage units are attached to the computer and at least

one of the attached storage units is additionally attached to another computer or

unidentifiable source.
v One or more computers are located near the failing computer.

If the failing computer is suspected to be part of a shared DASD cluster, all
diagnostic tests can be run except diagnostic tests that test the storage unit (DASD
residing in the storage unit) or the storage adapter attached to the storage unit.

Notes:

1. For computers that are part of a shared DASD cluster, run one test at a time in

looped mode. Do not run all tests in looped mode, because this could enable
the DASD diagnostic tests.

2. If multiple error codes are displayed, diagnose the first error code displayed.

3. If the computer hangs with a POST error, go to “Symptom-to-FRU index” on

page 95.

4. If the computer is suspended and no error message is displayed, see

“Undetermined problems” on page 117.

5. For information about power supply problems, see “Symptom-to-FRU index” on

page 95.

6. For safety information, see “Safety information” on page 129.

7. For intermittent problems, check the error log; see “POST error log” on page 21

and “Undetermined problems” on page 117.

© Copyright IBM Corp. 2002 1

001 IS THE COMPUTER PART OF A CLUSTER?

YES. Schedule maintenance with the customer. Shut down all

computers related to the cluster. Run storage test.

NO. Go to step 002.

002 IF THE COMPUTER IS NOT PART OF A CLUSTER:

v Turn off the computer and all external devices.
v Check all cables and power cords.
v Set all display controls to the middle position.
v Turn on all external devices.
v Turn on the computer.
v Record any POST error messages displayed on the screen. If an

error is displayed, look up the first error in the “POST error
codes” on page 106.

v Check the System Error Log. If an error was recorded by the

computer, see “Symptom-to-FRU index” on page 95.

v Start the Diagnostic Programs. See “Starting the diagnostic

programs and viewing the test log” on page 24.

v Check for the following responses:

1. One beep.

2. Readable instructions or the main menu.

003 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?

NO. Find the failure symptom in “Symptom-to-FRU index” on

page 95.
YES. Run the diagnostic programs. If necessary, see “Diagnostic

programs and error messages” on page 22.
If you receive an error, see “Symptom-to-FRU index” on page 95.
If the diagnostics were completed successfully and you still suspect

a problem, see “Undetermined problems” on page 117.

2 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

General information

The IBM IntelliStation E Pro computer, Type 6216 or Type 6226, incorporates many
of the latest advances in computing technology and can be expanded and upgraded
as your needs change.

If you have access to the Internet, you can obtain up-to-date information about the
computer and other IBM computer products at http://www.ibm.com/pc/intellistation/
on the World Wide Web.

See the following illustrations for the location of the computer model and serial
number labels. You will need these numbers to register the computer with IBM.

Note: The illustrations in this document might differ slightly from your hardware.

Type 6216:

Type 6226:

Model number and
serial number

Model number
and Serial number

© Copyright IBM Corp. 2002 3

Notices and statements used in this book

The caution and danger statements used in this book also appear in the multilingual
safety information book that is accessible through Access IBM and on the IBM
IntelliStation Documentation CD. Each statement is numbered for easy reference
corresponding to statements in the safety book.

The notices and statements are as follows:

v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which
damage could occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.

Features and specifications

The tables in this section provide information about the features and specifications
of the IntelliStation E Pro computer Type 6216 and Type 6226.

4 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Features and specifications — Type 6216

The following table provides a summary of the features and specifications of the
IntelliStation E Pro Type 6216 computer. Depending on the model, some features
and specifications might not apply.

Table 1. Features and specifications

Microprocessor:

Supports one Intel Pentium
256 KB or 512 KB Level-2 cache and
400 or 533 MHz front-side bus (FSB)

Memory:

v Minimum: 256 MB
v Maximum: 2.0 GB
v Type: PC2100 DIMMs
v Slots: Two dual inline

Drives:

(depending on model)

v Diskette: 1.44 MB (3 mode)
v Hard disk drive (IDE or SCSI)
v One of the following:

– CD-ROM: IDE
– DVD-ROM: IDE
– CD-RW: IDE

Expansion bays:

(depending on model)
v One 5.25-in. bay (one CD-ROM

drive installed)

v Two 3.5-in. bays (one diskette drive

and one hard disk drive installed)

PCI expansion slots:

Three 33 MHz/32-bit on the system
board (some models come with a
SCSI adapter installed)

Power supply:

One 160 watt (90-240 V ac)

Video adapter:

(depending on model)
v Matrox Millennium G450 (DVI-I)

with 32 MB DDR SDRAM video
memory and a single DVI-I or dual
analog connectors

v NVIDIA Quadro4 200NVS (LFH-60)

with 64 MB DDR SDRAM video
memory and dual analog
connectors (or dual digital monitor
capability with the purchase of an
additional pigtail cable)

®

4 with

Size:

v Height: 104 mm (4.1 in.)
v Depth: 412 mm (16.2 in.)
v Width: 360 mm (14.2 in.)
v Weight: approximately 9.1 kg (20

lb) when fully configured or 6.8 kg
(15 lb) minimum

Integrated functions:

v One 10/100/1000 Ethernet

controller on the system board
with RJ-45 Ethernet connector

v Two serial ports
v Parallel port
v Four USB ports
v Keyboard port
v Mouse port
v Audio ports

– Line out
– Line in
–Mic

v Dual-channel bus mastering IDE

controller

Acoustical noise emissions:

v Sound power, idling: 4.9 bel

maximum

v Sound power, operating: 5.2 bel

maximum

Environment:

v Air temperature:

– Computer on: 10° to 35°C

(50.0° to 95.0°F). Altitude: 0 to
2133 m (6998.0 ft)

– Computer off: 10° to 43°C

(50.0° to 109.4°F). Maximum
altitude: 2133 m (6998.0 ft)

v Humidity:

– Computer on: 8% to 80%
– Computer off: 8% to 80%

Heat output:

Approximate heat output in British
thermal units (Btu) per hour
v Minimum configuration: 257 Btu (75

watts)

v Maximum configuration: 686 Btu

(200 watts)

Airflow:

Approximately 0.68 cubic meters every
three minutes (24 cubic feet every 3
minutes)

Electrical input:

v Sine-wave input (50-60 Hz) required
v Input voltage low range:

– Minimum: 90 V ac
– Maximum: 137 V ac

v Input voltage high range:

– Minimum: 180 V ac
– Maximum: 265 V ac

v Input kilovolt-amperes (kVA)

approximately:
– Minimum: 0.095 kVA
– Maximum: 0.470 kVA

Notes:

1. Power consumption and heat
output vary depending on the
number and type of optional
features installed and the
power-management optional
features in use.

2. These levels were measured in
controlled acoustical environments
according to the procedures
specified by the American National
Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given
location might exceed the average
values stated because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which a large number of computers
will operate.

General information 5

Features and specifications — Type 6226

The following table provides a summary of the features and specifications of the
IntelliStation E Pro Type 6226 computer. Depending on your model, some features
and specifications might not apply.

Table 2. Features and specifications

Microprocessor:

Supports one Intel Pentium 4 with 256
KB or 512 KB Level-2 cache and 400
or 533 MHz front-side bus (FSB)

Memory:

v Minimum: 256 MB
v Maximum: 2.0 GB
v Type: PC2100 DIMMs
v Slots: Two dual inline

Drives:

(depending on model)

v Diskette: 1.44 MB (3 mode)
v Hard disk drive (IDE or SCSI)
v One of the following:

– CD-ROM: IDE
– DVD-ROM: IDE
– CD-RW: IDE

Expansion bays:

(depending on model)
v Two 5.25-in. bay (one CD-ROM

drive installed)

v Two 3.5-in. bays (one diskette drive

and one hard disk drive installed)

PCI expansion slots:

Three 33 MHz/32-bit on the system
board (some models come with a
SCSI adapter installed)

Power supply:

One 200 watt (90-240 V ac)

Video adapter:

(depending on model)
v Matrox Millennium G450 (DVI-I)

with 32 MB DDR SDRAM video
memory and a single DVI-I or dual
analog connectors

v NVIDIA Quadro4 200NVS (LFH-60)

with 64 MB SDR SDRAM video
memory and dual analog
connectors (or dual digital monitor
capability with the purchase of an
additional pigtail cable)

v ATI Fire GL8800 (DVI-I and SVGA)

with 128 MB DDR SDRAM video
memory, one DVI-I connector and
one SVGA connector

Size:

v Height: 140 mm (5.5 in.)
v Depth: 425 mm (16.7 in.)
v Width: 425 mm (16.7 in.)
v Weight: approximately 11.4 kg (25

lb) when fully configured or 10.0
kg (22 lb) minimum

Integrated functions:

v One 10/100/1000 Ethernet

controller on the system board
with RJ-45 Ethernet connector

v Two serial ports
v Parallel port
v Four USB ports
v Keyboard port
v Mouse port
v Audio ports

– Line out
– Line in
–Mic

v Dual-channel bus mastering IDE

controller

Acoustical noise emissions:

v Sound power, idling: 5.0 bel

maximum

v Sound power, operating: 5.2 bel

maximum

Environment:

v Air temperature:

– Computer on: 10° to 35°C

(50.0° to 95.0°F). Altitude: 0 to
2133 m (6998.0 ft)

– Computer off: 10° to 43°C

(50.0° to 109.4°F). Maximum
altitude: 2133 m (6998.0 ft)

v Humidity:

– Computer on: 8% to 80%
– Computer off: 8% to 80%

Heat output:

Approximate heat output in British
thermal units (Btu) per hour
v Minimum configuration: 257 Btu (75

watts)

v Maximum configuration: 686 Btu

(200 watts)

Airflow:

Approximately 0.68 cubic meters every
three minutes (24 cubic feet every 3
minutes)

Electrical input:

v Sine-wave input (50-60 Hz) required
v Input voltage low range:

– Minimum: 90 V ac
– Maximum: 137 V ac

v Input voltage high range:

– Minimum: 180 V ac
– Maximum: 265 V ac

v Input kilovolt-amperes (kVA)

approximately:
– Minimum: 0.080 kVA
– Maximum: 0.300 kVA

Notes:

1. Power consumption and heat
output vary depending on the
number and type of optional
features installed and the
power-management optional
features in use.

2. These levels were measured in
controlled acoustical environments
according to the procedures
specified by the American National
Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given
location might exceed the average
values stated because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which a large number of computers
will operate.

6 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Computer controls and indicators

Type 6216

Ethernet transmit/
receive activity

Ethernet speed 1 Gbps

Type 6226

Ethernet transmit/receive
activity LED

Diskette drive
activity LED

Diskette
eject button

CD-ROM drive
activity LED

CD eject
button

Power-control
button

Power-on LED

Hard disk drive
activity LED

Ethernet speed 1Gbps LED

Power-control
button

Power-on LED

Hard disk drive
activity LED

Diskette drive
activity LED

CD-eject
button

CD-ROM drive
activity LED

Diskette-eject
button

General information 7

Ethernet transmit/receive activity LED: When this LED is lit, it indicates that there
is activity between the computer and the network. The Ethernet transmit/receive
activity LED is located on the Ethernet (RJ-45) connector on the rear of the
computer.

Ethernet speed 1 Gbps LED: When this LED is lit, it indicates that the Ethernet
speed is 1 Gbps. When the LED is off, the Ethernet speed is 10 Mbps or 100
Mbps. The Ethernet speed LED is located on the Ethernet (RJ-45) connector on the
rear of the computer.

Diskette drive activity LED: When this LED is lit, it indicates that the diskette drive
is in use.

Diskette-eject button: Press this button to release a diskette from the drive.

CD-ROM drive activity LED: When this LED is lit, it indicates that the CD-ROM

drive is in use.

CD-eject button: Press this button to open the tray to insert or remove a CD.

Power-control button: Press this button to manually turn the computer on or off.

Power-on LED: When this LED is lit, it indicates that the computer is turned on.

Hard disk drive activity LED: When this LED is lit, it indicates that the hard disk

drive is in use.

Turning on the computer

After you connect the computer to a power source, the computer can start in either
of the following ways:

v You can press the power-control button on the front of the computer to start the

computer.

v If the computer is turned on and a power failure occurs, the computer will start

automatically when power is restored.

Important: After turning on the computer for the first time, you must complete the
operating system setup procedure before turning off the computer; otherwise,
unexpected results might occur.

Turning off the computer

Use one of the following procedures to turn off the computer.

Statement 5:

CAUTION:

The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current

8 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

from the device, ensure that all power cords are disconnected from the power
source.

2
1

v You can press the power-control button on the front of the computer. This starts

an orderly shutdown of the operating system, if this feature is supported by the
operating system, and places the computer in Standby mode.

Note: After you turn off the computer, wait at least 5 seconds before you press

the power-control button to turn on the computer again.

v You can press and hold the power-control button for more than 4 seconds to

cause an immediate shutdown of the computer. You can use this feature if the
operating system stops functioning.

v If you cannot use the power-control button to turn off the computer, disconnect

the computer power cords from the electrical outlets.

Note: After disconnecting the power cords, wait approximately 15 seconds for

the computer to stop running.

General information 9

10 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Configuration

The following configuration programs are provided with the computer:

v Configuration/Setup Utility program

This program is part of the basic input/output system (BIOS) code that comes
with the computer. You can use this program to configure serial- and
parallel-connector assignments, change the drive startup sequence, set the date
and time, and set passwords. For more information on how to start this utility,
see “Starting the Configuration/Setup Utility program”.

v Broadcom NetXtreme Gigabit Ethernet Boot Agent program

The Broadcom NetXtreme Gigabit Ethernet Boot Agent program is part of the
BIOS code that comes with the computer. You can use this program to configure
the computer to start from the network. For information about how to enable this
utility, see “Enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent” on
page 19.

v SCSISelect Utility (some models)

With the SCSISelect Utility program, you can configure the devices that are
connected to the optional SCSI adapter. Use this program to change default
values, resolve configuration conflicts, and perform a low-level format on a SCSI
hard disk drive. For information about how to start this utility, see “Starting the
SCSISelect Utility program” on page 19.

v Boot Menu program

The Boot Menu is part of the BIOS code that comes with the computer. You can
use the Boot Menu program to temporarily alter the order in which the computer
accesses startable devices for one startup session without reconfiguring the
startup sequence in the Configuration/Setup Utility program. For more
information, see “Using the Boot Menu program” on page 20.

The following sections provide the instructions for starting the utility programs.

Using the Configuration/Setup Utility program

This section provides the instructions for starting the Configuration/Setup Utility
program and descriptions of the menu choices that are available.

Starting the Configuration/Setup Utility program

The Configuration/Setup Utility program starts automatically when POST detects
that newly installed or removed hardware is not reflected in the current
configuration. A diagnostic error message is displayed. See “Diagnostics” on
page 21 for details about POST and information about the error messages.

Complete the following steps to start the Configuration/Setup Utility program:

1. Turn on the computer and watch the monitor screen. If the computer is already
on when you start this procedure, you must shut down the operating system,
turn off the computer, wait a few seconds until all in-use LEDs go off, and
restart the computer. (Do not use Ctrl+Alt+Del to restart the computer.)

2. When the message Press F1 for Configuration/Setup, Press F12 for Boot
Menu appears at the bottom of the screen during startup, press F1. (This prompt
appears on the screen for only a few seconds. You must press F1 quickly.)

© Copyright IBM Corp. 2002 11

Note: If you have set both administrator and user passwords, you must type

the administrator password to access the full Configuration/Setup Utility
menu.

3. Follow the instructions that appear on the screen.

Use the Up Arrow (↑) and Down Arrow (↓) keys to select menu choices in any
Configuration/Setup Utility menu. Some menu choices provide information only.
Some menu choices show fields that you can change. These fields are enclosed by
square brackets. You can change the values in these fields by using Left Arrow (←)
and Right Arrow (→) keys to change the value, or you can type information in the
field.

To restore the current setting for a menu item, press F9. To restore the default
setting for a menu item, press F10.

Configuration/Setup Utility menu choices

From the Configuration/Setup Utility main menu, you can select settings that you
want to change. The Configuration/Setup Utility main menu is similar to the one
shown in the following illustration:

Configuration/Setup Utility

•

System Summary

•

System Information

•

Devices and I/O Ports

••Start Options

•

Date and Time

•

System Security

•

Advanced Setup

•

Power Management
Error Logs

Save Settings
Restore Settings
Load Default Settings

Exit Setup

<F1> Help < > < > Move
<Esc> Exit <Enter> Select

Notes:

1. You can press F1 to display help information for a selected menu item.

2. The choices on some menus might differ slightly, depending on the BIOS code
version in the computer.

The following choices are available from the main menu:

v System Summary

This choice contains general information about the computer, such as a summary
of components and computer configuration. You can view information about the
type and speed of the microprocessor and the amount of memory that is installed

Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields of the configuration and system information.

v System Information

Select this choice to view the machine type and model number, the computer
serial number, and the revision level or issue date of the BIOS code that is
stored in the flash electrically erasable programmable ROM (EEPROM).

12 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

↑↓

v Devices and I/O Ports

Select this choice to view or change the assignments for devices and
input/output ports.

– Mouse

®

Select this choice to enable a mouse or PS/2

pointing device.

– Diskette Drive A

Select this choice to set the type of diskette drive installed in the computer.
You can disable the diskette drive, or you can enable various types of diskette
drives.

– Floppy Disk Controller

Select this choice to enable or disable the diskette drive controller.

– IDE Controller

Select this choice to enable the primary IDE controller, the secondary IDE
controller, or both IDE controllers.

– System Board Ethernet

Select this choice to set the system-board Ethernet controller to Enabled or
Disabled.

– System Board Ethernet PXE/DHCP

Select this choice to enable the Broadcom NetXtreme Gigabit Ethernet Boot
Agent or to enable Dynamic Host Configuration Protocol (DHCP).

– ASF POST Function

If you have a remote system management device or adapter installed in the
computer, select this choice to enable or disable the Alert Standard Format
(ASF) POST function. Enabling this function configures the computer to be
managed remotely on a dedicated protocol.

– Audio Support

Select this choice to enable or disable audio support.

– Serial Port Setup

Select this choice to configure the serial ports. If you enable a port, you can
set the base input/output (I/O) address and the interrupt level. If you select
Automatic, the operating system automatically configures these settings.

– USB Setup

Select this choice to enable or disable the USB ports in the computer. The
USB Support setting can be Enabled or Disabled. USB-device support
determines whether BIOS code support for USB devices will be enabled when
you start the computer. You can also enable or disable support for a USB
keyboard or mouse.

– Parallel Port Setup

Select this choice to enable or disable the parallel port in the computer. If you
enable the port, you can set the base input/output (I/O) address, the interrupt,
and the Parallel Port Extended Mode. If you disable the port, the operating
system automatically configures these settings. If you set the Parallel Port
Extended Mode to ECP, you can set the Extended Mode direct memory
address (DMA). The parallel port address can be specified or disabled. If you
need to change this setting, set the address so that it does not conflict with
other hardware.

Complete the following steps to view or change the parallel-connector
assignment:

1. From the Configuration/Setup Utility menu, select Devices and I/O Ports

and press Enter.

Configuration 13

2. Select Parallel Port Setup and press Enter.

3. Use the Left Arrow (←) and Right Arrow (→) keys to change settings and
press Esc.

Note: When you configure the parallel connector as bidirectional, use an

IEEE 1284-compliant cable. The cable must not exceed 3 meters
(9.8 ft).

4. Follow the instructions on the screen to save your changes and exit from
the Configuration/Setup Utility menu.

– IDE Hard Disk Drive 0, 1, 2, and 3

Select this choice to view or change the settings for IDE drives 0, 1, 2, or 3.
You can set each drive for Compatible or High Performance.IfanIDE
device attached to the system board IDE controller does not function properly
or causes other IDE devices attached to the same controller to function
improperly, set this field to Compatible.

v Start Options

You can select keyboard operating characteristics, such as the keyboard speed
and whether the computer starts with the keyboard number lock on or off. You
also can enable the computer to run without a diskette drive, monitor, or
keyboard.

Select this choice to view or change the start options. Start options take effect
when you start the computer.

The following menu items are available in the Start Options menu:
– Startup Sequence

The computer uses a startup sequence to determine the order in which the
computer checks devices to find a boot record. For example, you can define a
startup sequence that checks for a startable diskette in the diskette drive, then
checks the hard disk drive in bay 1, and then checks a network adapter.

You can also enable the computer to start from the network by enabling the
Broadcom NetXtreme Gigabit Ethernet Boot Agent to customize the network
as the first startable device in the startup sequence.

To change the startup sequence of the computer, complete the following
steps:

1. From the Configuration/Setup Utility program, select Start Options and
press Enter.

2. Select Startup Sequence and press Enter.

3. Select the device that you want to be the first startable device using the
Left Arrow (←) and Right Arrow (→) keys. Then, select the devices that you
want to be the second startable device and the third startable device.

4. After customizing the startup order, press Esc until you return to the main
menu.

5. Select Save Settings and press Enter.

You can enable a virus-detection test that checks for changes in the master
boot record at startup.

– Fast Power On Self Test

You can select Auto to speed up the system POST process by bypassing
some testing procedures.

– Power On Logos

Select Enabled to display the IBM logo during POST.

– Keyboard NumLock State

14 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Select Enabled to activate the keyboard numbers lock upon startup.

– Memory Test

This item is set to Enabled. You cannot alter this setting.

– Configuration Table

Select Enabled to display the preboot system configuration table.

v Date and Time

Select this choice to set the system date and time. The system time is in a
24-hour format (hour:minute:second).

v System Security

Select this choice to set an administrator password or a system owner’s name.
This choice appears only on the full Configuration/Setup Utility main menu.

You can set the computer to prompt you for an administrator password or user
password at startup. You can also set the security on diskette and hard disk
drives to protect your data from tampering.

Select Administrator Password to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be

overridden or removed. You must replace the system board.
The administrator password provides access to all choices on the

Configuration/Setup Utility main menu. You can set, change, or delete both the
administrator and user passwords and enable a user to change the user
password.

You must set an administrator password to set a user password. A user
password grants a user access to the computer for use but denies the user
access to configuration settings.

You must set a user password to set a Password on Boot. If this setting is
enabled, the computer will require a password at startup.

If you set an administrator password and a user password, you can set your
diskette drive and hard disk drive security settings to prevent tampering with
important data. You can set Floppy Drive and Hard Disk Drive security settings
to Normal, Write Protect All Sectors, and Write Protect Boot Sectors.

v Advanced Setup

Select this choice to change the values for advanced hardware features, such as
PCI configuration and Plug and Play operating-system settings.

A message appears above the choices on this menu to alert you that the system
might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.

v Power Management

Select this choice to enable or disable system power settings.
The following choices are available in this menu item:
– APM BIOS Mode

This field controls the Advanced Power Management (APM) support to the
operating system. Enable APM BIOS Mode when the operating system
supports APM-enabled computers.

– IDE Hard Disk Standby Timer

This field indicates which IRQ the Advanced Configuration and Power
Interface (ACPI) uses.

– Time to Low Power

Select this choice to set the time that will elapse from the last keyboard or
mouse activity until the computer assumes a low power sleep state.

Configuration 15

– Sleep Mode

You can set this menu choice only if Time to Low Power is set.

– Power Switch < 4 sec.

You can set this to Power Off or Suspend.

– System wake-up event

Select this choice to control the event that occurs when the computer wakes
up.

– Serial Port Ring Detect

Set this menu choice to Enabled to set the computer to wake up when activity
is detected on the serial port modem.

– Wake Up on Alarm

Select this choice to set the computer to wake up at a certain day or time.
You can set this to Disabled, Time, and Date/Time.

– Alarm Day of Month

You can set this menu item only if you have set Wake Up on Alarm to Time
or Date/Time. Set the day of the month for the computer to wake up.

– Alarm Time

You can set this menu item only if you have set Wake Up on Alarm to Time
or Date/Time. Set the time of the day for the computer to wake up.

– ACPI Sleep State

Select which power level the computer uses in Standby mode. If you select
S1, power is maintained to all devices, but all processor activity is halted. If
you select S3, power is maintained only for the main memory. Exit from the
S3 state might not be supported by all installed adapters.

– Restart on AC/Power Failure

This field controls whether the system will stay on after ac power is removed
and then restored. Select Power On if you use a power strip to turn on the
computer. Select Stay Off if you want the computer to remain off after power
is restored. Select Last State to have the computer return to its previous
state.

v Error Logs

Select this choice to view any errors that occur during POST.

v Save Settings

Select this choice to save your customized settings.

v Restore Settings

Select this choice to restore the previous settings.

v Load Default Settings

Select this choice to restore the factory settings.

v Exit Setup

Select this choice to exit from the Configuration/Setup Utility program.
If you have made any changes, the program will prompt you to save the changes

or exit without saving the changes.

Using passwords

The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement an administrator password.

16 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

The administrator password provides access to all choices on the
Configuration/Setup Utility main menu. You can set, change, or delete the
administrator password.

Attention: If you set an administrator password and then forget it, you cannot
override or remove it. You must replace the system board.

The summary of the administrator password features is as follows:

v No password is required to start the system.
v Type the password to access the Configuration/Setup Utility program.
v All choices are available on the Configuration/Setup Utility main menu.

Complete the following steps to set an administrator password:

1. From the Configuration/Setup Utility main menu, select System Security and

press Enter.

2. Select Administrator Password and press the Right Arrow (→) key.

3. Type the password you want to set in the Enter Password field and press

Enter.

4. Type the password again in the Enter Password again field and press Enter.

5. Press Enter to Set or Change Password. The setting in the Administrator
Password field changes to Present.

6. Press Esc until you return to the main menu.

7. Select Save Settings and Press Enter.

After you have set an administrator password, you can then set a user password to
authorize a user to operate the computer. You must set an administrator password
to set a user password.

You can use any combination of up to seven characters (A–Z, a–z, 0–9, and
blanks) for the user password. Keep a record of the password in a secure place. If
you forget the user password, you can regain access to the computer through one
of the following methods:

v Type the administrator password at the power-on prompt. Start the

Configuration/Setup Utility program and change the user password.

v Change the position of the password check jumper as described in “Setting the

password check jumper (JP1)” on page 18.

v Remove the battery and then reinstall the battery. See “Replacing the battery” on

page 39 for instructions.

To set a user password, complete the following steps:

1. Set an administrator password. See the instructions on page 17.

2. Select User Password and press the Right Arrow key.

3. Type the password you want to set in the Enter Password field and press
Enter.

4. Type the password again in the Enter Password Again field and press Enter.

5. Press Enter to Set or Change Password. The setting in the User Password
field changes to Present.

6. Select Save Settings and press Enter.

If you set a user password, you can then enable Password on Boot. If you enable
this setting, you must type a user password when you start the computer.

Configuration 17

Setting the password check jumper (JP1)

The following illustration shows the location of the password check jumper (JP1) on
the system board.

DIMM
connector 2

System fan
connector 1
(CN2)

SCSI LED
connector

Rear fan
connector

AGP

Microprocessor
and fan

Microprocessor
fan connector
(CN3)

DIMM
connector 1

PCI
connector 1

PCI
connector 2

Internal
speaker

PCI
connector 3

Boot block
jumper (JP6)

Battery

Wake on LAN
connector

Password
check
jumper
(JP1)

CMOS
clear
jumper
(JP3)

®

Complete the following steps to set the password check jumper (JP1):

1. Review “Safety information” on page 129.

2. Turn off the computer and peripheral devices and disconnect all external cables
and power cords; then, remove the cover (see “Removing the cover of the
6216” on page 45).

3. Move the jumper from pins 1 and 2 to pins 2 and 3. This clears the user
password for one boot cycle.

Note: You can now start the computer one time without having to use the user

password, but if you do not use the Configuration/Setup Utility program
to change or delete the password, the next time you start the computer,
the original user password will be reinstated.

4. Connect the computer to a power source, keyboard, monitor, and mouse.

5. Turn on the computer.

You can now start the Configuration/Setup Utility program and either delete the old
password or set a new user password.

18 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent

The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code
that comes with the computer. You can enable the Broadcom NetXtreme Gigabit
Ethernet Boot Agent from the Configuration/Setup Utility program. The Broadcom
NetXtreme Gigabit Ethernet Boot Agent enables you to configure the network as a
startable device, and you can customize where the network startup option appears
in the startup sequence.

To enable Broadcom NetXtreme Gigabit Ethernet Boot Agent, complete the
following steps:

1. From the Configuration/Setup Utility main menu, select Devices and I/O Ports

and press Enter.

2. Select System Board Ethernet PXE/DHCP and use the Right Arrow (→) key to

set it to Enabled.

3. Select Save Settings and press Enter.

Using the SCSISelect Utility program (some models)

SCSISelect is a menu-driven configuration utility program that you can use for
models that come with a SCSI adapter. You can use this program to:

v View the default SCSI IDs
v Locate and correct configuration conflicts
v Perform a low-level format on a SCSI hard disk

The following sections provide instructions for starting the SCSISelect Utility
program and descriptions of the menu choices.

Starting the SCSISelect Utility program

Complete the following steps to start the SCSISelect utility program:

1. Turn on the computer.

2. When the <<< Press <CTRL><A> for SCSISelect Utility! >>> prompt appears,
press Ctrl+A.

Note: If an administrator password has been set, you are prompted to type the

password to start the SCSISelect Utility program.

3. When the Would you like to configure the host adapter or run the SCSI
disk utility? question appears, make the selection and press Enter.

4. Use the arrow keys to select a choice from the menu.

v Press Esc to return to the previous menu.
v Press the F5 key to switch between color and monochrome modes (if the

monitor permits).

5. Follow the instructions on the screen to change the settings of the selected
items, and press Enter.

SCSISelect menu choices

The following choices appear on the SCSISelect Utility menu:

v Configure/View Host Adapter Settings

Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the instructions that
appear on the screen.

Configuration 19

You can view or change the following controller settings:
– Host Adapter SCSI ID

Select this choice to view the SCSI controller ID, normally 7.

– SCSI Parity Checking

This choice is set to Enabled and cannot be changed.

– Host Adapter SCSI Termination

This choice is set to Enabled and cannot be changed.

– Boot Device Options

Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device for which you want to
configure parameters.

– SCSI Device Configuration

Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.

Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra

SCSI devices.

- The transfer rate for Ultra3 SCSI LVD devices is 160 MBps

- The transfer rate for Ultra2 SCSI LVD devices is 80 MBps

- The transfer rate for Fast SCSI devices is 20 MBps

– Advanced Configuration Options

Select this choice to view or change the settings for advanced configuration
options.

v SCSI Disk Utilities

Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.

To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.

Note: If you press Ctrl+A before the selected drives are ready, an Unexpected

SCSI Command Failure screen might appear. Restart the computer and
watch the SCSISelect messages as each drive spins up. After the drive
that you want to view or format spins up, press Ctrl+A.

Using the Boot Menu program

The Boot Menu program is a built-in, menu-driven configuration utility program that
you can use to temporarily redefine the startup sequence without changing settings
in the Configuration/Setup Utility program.

Complete the following steps to use the Boot Menu program to change the startup
sequence of the computer:

1. Turn off the computer.

2. Restart the computer.

3. Press F12.

4. Select the startup device.

The next time the computer is started, it returns to the startup sequence set in the
Configuration/Setup Utility program.

20 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Diagnostics

This section provides basic troubleshooting information to help you resolve some
problems that might occur.

Diagnostic tools overview

The following tools are available to help you identify and resolve hardware-related
problems:

v POST beep codes and error messages

The power-on self-test generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST error log”
for more information.

v Diagnostic programs

The system diagnostic programs are stored on the Device Drivers and IBM
Enhanced Diagnostics CD. These programs are the primary methods of testing

the major components of the computer. See “Diagnostic programs and error
messages” on page 22 for more information.

v Error charts

These charts list problem symptoms and steps to correct the problem. See “Error
charts” on page 25 for more information.

POST error log

When you turn on the computer, the power on self-test (POST) performs a series of
tests to check the operation of system components and some of the installed
options.

If POST finishes without detecting any problems, the first window of the operating
system or application program starts.

If POST detects a problem, more than one beep may sound and an error message
appears on the screen.

The POST error log contains the three most recent error codes and messages that
the system generated during POST.

Notes:

1. If you have a user password set, you must type the password and press Enter,

2. A single problem might cause several error messages. When this occurs, work

POST beep codes

when prompted, before the operating system will start.

to correct the cause of the first error message. After you correct the cause of
the first error message, the other error messages usually will be resolved the
next time you run the test.

POST generates beep codes to indicate successful completion or the detection of a
problem.

v One short beep indicates the successful completion of POST.
v More than one beep indicates that POST detected a problem. For more

information, see “Beep symptoms” on page 95.

© Copyright IBM Corp. 2002 21

If POST detects a problem (more than one beep sounds), an error message
appears on the screen. See “Beep symptoms” on page 95 and “POST error codes”

on page 106 for more information.

Small computer system interface (SCSI) messages (some models)

If the computer has an Ultra160 SCSI adapter installed and you receive a SCSI
error message, see “SCSI error codes” on page 113.

Note: If the system does not have a SCSI hard disk drive, ignore any message

that indicates that the BIOS code is not installed.

Diagnostic programs and error messages

The system diagnostic programs are stored on the Device Drivers and IBM
Enhanced Diagnostics CD. These programs are the primary method of testing the
major components of the computer. A Device Drivers and IBM Enhanced
Diagnostics CD comes with the computer. You can also download the latest version

of the diagnostic programs from http://www.ibm.com/pc/support/ on the World Wide
Web (see “Downloading the diagnostics program” on page 23).

The IBM Enhanced Diagnostics programs isolate problems from the computer
hardware and software. The programs run independently of the operating system
and must be run either from a CD or diskette.

Note: When using diagnostics with a USB keyboard and mouse attached, go into

Setup and enable USB emulation.

1. Press F1 Configuration/Setup

2. Select Devices and I/O Ports

3. Select USB Setup

4. Make sure USB Keyboard and Mouse are enabled.

Diagnostic error messages indicate that a problem exists; they are not intended to
be used to identify a failing part. Troubleshooting and servicing complex problems
that are indicated by error messages should be performed by trained service
personnel.

Sometimes the first error to occur causes additional errors. In this case, the
computer displays more than one error message. Always follow the suggested
action instructions for the first error message that appears.

Error codes that might be displayed are listed at “Diagnostic error codes” on
page 97.

The error code format is as follows:

fff-ttt-iii-date-cc-text message

where:
fff is the three-digit function code that indicates the function being tested when

the error occurred. For example, function code 201 is for memory.

ttt is the three-digit failure code for the exact test failure. (These codes are for

trained service personnel.)

22 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Text messages

iii is the three-digit device ID. (These codes are for trained service personnel.)

date is the date that the diagnostic test was run and the error recorded.

cc are the check digits that are used to verify the validity of the information.

text message

is the diagnostic message that indicates the reason for the problem.

The diagnostic text message format is as follows:

Function Name: Result (test specific string)

where:

Function Name

is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.

Result

can be one of the following:

Passed

This result occurs when the diagnostic test is completed without
any errors.

Failed This result occurs when the diagnostic test discovers an error.
User Aborted

This result occurs when you stop the diagnostic test before it is
complete.

Not Applicable

This result occurs when you specify a diagnostic test for a device
that is not present.

Aborted

This result occurs when the test could not proceed because of the
system configuration.

Warning

This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not
installed.

Test Specific String

is additional information that is used to analyze the problem.

Downloading the diagnostics program

Do the following to download the latest image of the IBM Enhanced Diagnostics
from the World Wide Web and create a startable Enhanced Diagnostics diskette:

1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/

2. Download the diagnostics file for the computer to a hard disk drive directory (not
to a diskette).

3. Go to a DOS prompt and change to the directory where the file was
downloaded.

4. Insert a blank high-density diskette in the diskette drive.

Diagnostics 23

5. Type in the following, and then press Enter: filename x: where filename is the
name of the file you downloaded from the Web, and x is the letter of the
diskette drive containing the blank diskette.

The downloaded file is self-extracting and will be copied to the diskette. When the
copy completes, you have a startable IBM Enhanced Diagnostics diskette.

Starting the diagnostic programs and viewing the test log

The test log records data about system failures and other pertinent information. The
test log will not contain any information until after the diagnostic program has run.

Note: If you already are running the diagnostic program, begin with step 4.

Complete the following steps to start the diagnostic programs and view the test log:

1. Insert the IBM Enhanced Diagnostics diskette or the Device Drivers and IBM
Enhanced Diagnostics CD.

2. Shut down the operating system and restart the computer.

3. If a user password is set, the system prompts you for it. Type the password,
and press Enter.

4. Run the appropriate diagnostics program and when the Diagnostic Programs
screen appears, select Utility.

5. Select View Test Log from the list that appears; then follow the instructions on
the screen.

6. Save the test log to a file on a diskette or to the hard disk.

Notes:

a. To save the test log to a diskette, you must use a diskette that you have

formatted yourself; this function does not work with preformatted diskettes. If
the diskette has sufficient space for the test log, the diskette may contain
other data.

b. The system maintains the test-log data while the system is turned on. When

you turn off the power to the computer, the test log is cleared.

Diagnostic error message tables

For descriptions of the error messages that might appear when you run the
diagnostic programs, see “Diagnostic error codes” on page 97.

Notes:

1. Depending on the configuration, some of the error messages might not appear
when you run the diagnostic programs.

2. If diagnostic error messages appear that are not listed in the tables, make sure
that the computer has the latest level of BIOS code installed.

PC-Doctor for Windows

The computer contains PC-Doctor for Windows, which is designed specifically for
the Windows operating environment. Because these diagnostics work with the
operating system, they test hardware and analyze certain software components.
These diagnostic programs are especially useful for isolating operating-system and
device-driver problems.

®

Complete the following steps to use PC-Doctor for Windows:

24 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

1. On the Windows desktop, click Start → All Programs → PC-Doctor →
PC-Doctor.

2. Follow the instructions on the screen. Help is available online.

Error charts

You can use the error charts to find solutions to problems that have definite
symptoms (see “Error symptoms” on page 99).

Important: If diagnostic error messages are displayed that are not listed, make
sure that the system has the latest levels of BIOS code installed.

Recovering the operating system and preinstalled software

This section contains instructions for recovering BIOS code, device drivers, the
operating system, and other support software.

Recovering or installing device drivers

Restoring the factory-preinstalled device drivers is part of the Product Recovery
program and the Device Drivers and IBM Enhanced Diagnostics CD.

Notes:

1. Before you can recover or install device drivers, the operating system must be
installed on the computer.

2. Before you start recovering or installing device drivers, make sure that you have
the documentation and software media for the device.

3. Device drivers for IBM devices and the instructions to install them
(README.TXT) are located on the Device Drivers and IBM Enhanced
Diagnostics CD and in the C:\ibmtools\drivers\ directory.

4. The latest device drivers are also available at http://www.ibm.com/pc/support/ on
the World Wide Web.

Recovering the operating system

The computer has the Product Recovery program on a hidden partition of the hard
disk drive. The Product Recovery program reinstalls the operating system and
preinstalled software. The Product Recovery program runs independently of the
operating system.

If you are using FDISK, Disk Management, or another utility to reformat the hard
disk, you might see the partition where the Product Recovery program is stored. Do
not delete this partition or the Product Recovery program will be lost.

If the hard disk drive, including the partition where the Product Recovery program
resides, becomes damaged or you replace the hard disk drive, you can use the IBM
Product Recovery CD to recover the preinstalled operating system, application
programs, and device drivers (see “Recovery CD, Type 6216” on page 121 or
“Recovery CD, Type 6226” on page 124).

Attention: The Product Recovery program will erase all files on drive C only. A full
recovery will restore the operating system, device drivers, and applications.

Complete the following steps to recover the operating system.

Diagnostics 25

Note: The recovery process replaces all information stored on drive C. If possible,

back up your data files before starting this process.

1. If possible, shut down the operating system normally.

2. If the computer is still on, turn it off.

Note: If the computer will not turn off after you hold down the power button for

at least 4 seconds, unplug the power cord and wait a few seconds before
reconnecting it.

3. Turn on the computer, and wait for the prompt:

To start the Product Recovery program, press F11.

If the DOS command prompt or the F11 prompt is not displayed, see “Using the
recovery-repair diskette” on page 27.

4. Quickly press F11, and wait for the program menu.

5. Select the recovery options you want and follow the instructions on the screen.

6. When recovery is complete, exit from the program. Remove the CD from the
CD-ROM or DVD-ROM drive, if you have not already done so.

7. Restart the computer.

Creating and using an IBM Enhanced Diagnostics diskette

The IBM Enhanced Diagnostics diskette is used to test hardware components on
the computer. Use the following information and instructions to create and use an
IBM Enhanced Diagnostics diskette.

Creating an IBM Enhanced Diagnostics diskette

You can create an IBM Enhanced Diagnostics diskette in one of two ways:

v Create a diskette using Access IBM
v Download a program image from the World Wide Web

Note: You can also make a diagnostics diskette from the IBM Enhanced

Diagnostics CD; see the ″ReadMe″ file on the CD for details on running

makediags.exe.

Complete the following steps to create the diagnostics diskette using Access IBM:

1. From the Access IBM Welcome window, click How do I...; then, click Protect
data.

2. Click Creating emergency diskettes.

3. Click Diagnostic diskette.

4. Follow the instructions on the screen.

To create a startable IBM Enhanced Diagnostics diskette from the World Wide Web:

1. Go to http://www.ibm.com/pc/support/ on the World Wide Web.

2. Download the diagnostics file for the computer to a hard disk directory (not to a
diskette).

3. Go to a DOS prompt and change to the directory where the file was
downloaded.

4. Insert a blank, high-density diskette into the diskette drive.

5. Type filename x: where filename is the name of the file you downloaded from
the Web, and x is the letter of the diskette drive. Then press Enter.

26 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

The downloaded Web file is self-extracting and will be copied to the diskette. When
the copy completes, store the diskette in a safe place.

Using the Enhanced Diagnostics diskette

Complete the following steps to start the IBM Enhanced Diagnostics diskette:

1. Turn off any attached devices and the computer.

2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive.

3. Turn on all attached devices; then turn on the computer.

4. Follow the instructions on the screen.

When the tests have been completed, you can view the test log by selecting Utility
from the top of the screen.

Recovery-repair diskette

At your earliest opportunity, create a recovery-repair diskette and an IBM Enhanced
Diagnostics diskette, and store them in a safe place. Use the following instructions
to create a recovery-repair diskette. See “Creating an IBM Enhanced Diagnostics
diskette” on page 26 for information about how to create an IBM Enhanced
Diagnostics diskette.

Creating a recovery-repair diskette

Complete the following steps to create the recovery-repair diskette:

1. In Access IBM, click How do I...; then, click Protect data.

2. Click Creating emergency diskettes.

3. Click Recovery Repair diskette.

4. Follow the instructions on the screen.

In the unlikely event that the desktop becomes unusable, the recovery-repair
diskette will enable you to access the Product Recovery program. Additional
information about the diskette is in Access IBM. For more information about using
this diskette, see “Using the recovery-repair diskette”.

Using the recovery-repair diskette

In some circumstances, files on the hard disk might become unusable so that the
F11 prompt is not displayed when you start up the computer. If you have created a
recovery-repair diskette, use the following procedure to access the Product
Recovery program on the hard disk. For instructions to create a recovery-repair
diskette, see “Recovery-repair diskette”.

1. Insert the recovery-repair diskette.

2. Turn off the computer.

3. Turn on the computer, and follow the directions on the screen.

Note: If the repair operation finishes without error, the F11 prompt will be displayed

the next time you restart the computer.

If an error message is displayed during the repair operation and the repair operation
cannot be completed, you might have a problem with the Product Recovery
program or the partition that contains the Product Recovery program. Use a Product

Recovery CD to access the Product Recovery program. To obtain a Product
Recovery CD, see “Recovery CD, Type 6216” on page 121 and “Recovery CD,

Type 6226” on page 124.

Diagnostics 27

Erasing a lost or forgotten password

Complete the following steps to set the password check jumper (JP1) and erase a
forgotten password:

1. Review the “Safety information” on page 129.

2. Turn off the computer and all attached devices.

3. Unplug the power cord.

4. Remove the cover (see “Removing the cover of the 6216” on page 45 or
“Removing the cover of the 6226” on page 60).

5. Locate the password check jumper (JP1) on the system board, removing any
adapters that impede access to the jumper.

Password
check
jumper
(JP1)

6. Move the jumper from pins 1 and 2 to pins 2 and 3.

7. Replace any adapters that were removed and replace the cover (see
“Replacing the cover of the 6216” on page 55 or “Replacing the cover of the
6226” on page 72).

Note: You can now start the computer one time without having to use the user

password and start the Configuration/Setup Utility program. At this time,
you can either delete the old password or set a new user password. If
you do not use the Configuration/Setup Utility program to change or
delete the password, the next time you start the computer, the original
user password will be reinstated.

8. Connect the computer to a power source, keyboard, monitor, and mouse.

9. Turn on the computer. The Configuration/Setup Utility program starts.

10. Follow the instructions to erase the existing password or create a new
password.

11. Select Save Settings and press Enter.

Updating BIOS code

Complete the following steps to update the BIOS code on the computer:

28 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

1. Insert the IBM eserver xSeries 205/IntelliStation E Pro POST/BIOS Flash
Diskette into drive A.

Note: A BIOS flask diskette can be downloaded from the World Wide Web at

http://www.ibm.com/pc/support.

2. Turn on or restart the computer. The computer will boot off of the diskette.

3. You will be prompted to save the current code to a diskette. Select N and the
utility will continue to the next step.

Note: If you select Y, you will be asked to name the file to be saved, and the

file will be saved to the diskette.

4. When prompted to continue the POST/BIOS flash update, select Y and the
system will update the flash ROM with the new code. When this step is
complete, the computer will automatically restart.

5. When the computer starts up for the first time after updating the BIOS, select
the Setup Utility with the F1 key; then, select the Load Optimized Defaults
option.

6. Select the Save & Exit Setup option.

7. When prompted to accept the Y option under Save to CMOS and Exit, select Y.

Recovering from a POST/BIOS update failure

If power to the computer is interrupted while POST/BIOS is being updated (flash
update), the computer might not restart correctly. If this happens, complete the
following steps:

Note: You will need a flash diskette that you have created by copying the 512 KB

file (flashfil.fls) from the POST/BIOS update (flash) diskette to a blank,
formatted diskette. Use this diskette in step 6 on page 30 of this procedure.

1. Turn off the computer and all attached devices.

2. Unplug all power cords from electrical outlets and remove the computer cover
(see “Removing the cover of the 6216” on page 45 or “Removing the cover of
the 6226” on page 60).

Diagnostics 29

3. Locate the boot block jumper (JP6) on the system board, removing any
adapters that impede access to the jumper.

DIMM
connector 2

System fan
connector 1
(CN2)

SCSI LED
connector

Rear fan
connector

AGP

Microprocessor
and fan

Microprocessor
fan connector
(CN3)

DIMM
connector 1

PCI
connector 1

PCI
connector 2

Internal
speaker

PCI
connector 3

Boot block
jumper (JP6)

Battery

Wake on LAN
connector

Password
check
jumper
(JP1)

CMOS
clear
jumper
(JP3)

®

4. Move the jumper from pins 1 and 2 to pins 2 and 3.

5. Replace any adapters that were removed and replace the cover (see
“Replacing the cover of the 6216” on page 55 or “Replacing the cover of the
6226” on page 72). Reconnect the power cords for the computer and monitor
to electrical outlets.

6. Insert the flash diskette (see Note at the beginning of this procedure) into drive
A, and turn on the computer and monitor.

Note: No image will be displayed on the monitor while the flash update

diskette is running. This is normal.

7. After the update session is completed, remove the diskette from the diskette
drive, and turn off the computer and monitor.

8. Unplug all power cords from electrical outlets, and remove the cover.

9. Remove any adapters that impede access to the boot block jumper (JP6).

10. Replace the boot block jumper to pins 1 and 2.

11. Replace any adapters that were removed.

12. Replace the cover (see “Replacing the cover of the 6216” on page 55 or
“Replacing the cover of the 6226” on page 72), and reconnect all cables that
were disconnected.

13. Turn on the computer to restart the operating system.

30 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Clearing CMOS

If you experience severe problems with the computer, and the computer does not
startup, the CMOS code might be damaged. You might need to clear CMOS to
recover. To clear CMOS, complete the following steps:

1. Turn off the computer and all attached devices.

2. Unplug all power cords from electrical outlets and remove the computer cover
(see “Removing the cover of the 6216” on page 45 or “Removing the cover of
the 6226” on page 60).

3. Locate the CMOS clear jumper (JP3) on the system board, removing any
adapters that impede access to the jumper.

Power checkout

CMOS
clear
jumper
(JP3)

4. Move the jumper to pins 2 and 3, wait for approximately 10 seconds; then,
return the CMOS clear jumper to pins 1 and 2.

5. Replace any adapters that were removed.

6. Replace the cover (see “Replacing the cover of the 6216” on page 55 or
“Replacing the cover of the 6226” on page 72), and reconnect all cables that
were disconnected.

7. Turn on the computer to restart the operating system.

Power problems can be difficult to solve. For example, a short circuit can exist
anywhere on any of the power distribution buses. Usually a short circuit will cause
the power subsystem to shut down because of an overcurrent condition.

A general procedure for troubleshooting power problems is as follows:

1. Turn off the computer and disconnect all ac power cords.

2. Check for loose cables in the power subsystem. Also check for short circuits, for
example, if there is a loose screw causing a short circuit on a circuit board.

Diagnostics 31

3. Remove adapters and disconnect the cables and power connectors to all
internal and external devices until the computer is at the minimum configuration
required to start the computer (see “Minimum operating requirements” on page

117).

4. Reconnect all ac power cords and turn on the computer. If the computer starts
up successfully, replace adapters and devices one at a time until the problem is
isolated. If the computer does not start up from the minimal configuration,
replace FRUs of minimal configuration one at a time until the problem is
isolated.

To use this method, it is important to know the minimum configuration required for a
system to start (see page 117).

Troubleshooting the Ethernet controller

This section provides troubleshooting information for problems that might occur with
the 10/100/1000 Mbps Ethernet controller.

Information is also available on the Ethernet controller documentation on the Device
Drivers and IBM Enhanced Diagnostics CD for information about problems that
might occur with the 1 Gbps Ethernet controller.

The way the Ethernet controller is tested depends on which operating system you
are using (see the Ethernet controller device driver README file).

If testing indicates that the hardware is functioning normally but the problem still
exists, see “Network connection problems” or inform the network administrator.

Network connection problems

If the Ethernet controller cannot connect to the network, check the following
conditions:
v Make sure that the cable is installed correctly.

The network cable must be securely attached at all connections. If the cable is
attached but the problem remains, try a different cable.

If you set the Ethernet controller to operate at either 100 Mbps or 1000 Mbps,
you must use Category 5 or higher cabling.

v Determine whether the hub supports auto-negotiation. If it does not, try

configuring the integrated Ethernet controller manually to match the speed and
duplex mode of the hub.

v Check the Ethernet controller LEDs on the rear of the computer.

The Ethernet link status LED, on the rear of the computer, is lit when the
Ethernet controller receives a LINK pulse from the hub. If the LED is off, there
might be a defective connector or cable or a problem with the hub.

v Make sure that you are using the correct device drivers which are supplied with

the computer.

v Check for operating-system-specific causes for the problem.
v Make sure that the device drivers on the client and computer are using the same

protocol.

Ethernet controller troubleshooting chart

Use the following troubleshooting chart to find solutions to 10/100/1000 Mbps
Ethernet controller problems that have definite symptoms.

32 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Ethernet controller
problem

The computer stops
running when loading
device drivers.

Ethernet link status LED
does not work.

Data is incorrect or
sporadic.

The Ethernet controller
stopped working when
another adapter was
added to the computer.

The Ethernet controller
stopped working without
apparent cause.

FRU/actions

The PCI BIOS interrupt settings are incorrect.

Check the following:
v Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also

assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function well

when they share an interrupt with a dissimilar PCI device. Try changing the IRQ
assigned to the Ethernet controller or the other device. For example, for NetWare
Versions 3 and 4, it is recommended that disk controllers not share interrupts with LAN
controllers.

v Make sure that you are using the most recent device driver available from the World

Wide Web.

v Reseat or replace the adapter.
Check the following:

v Make sure that the hub is turned on.
v Check all connections at the Ethernet controller and the hub.
v Use another port on the hub.
v If the hub does not support auto-negotiation, manually configure the Ethernet controller

to match the hub.

v If you manually configured the Duplex mode, make sure that you also manually

configure the speed.

v Reseat or replace the adapter.
Check the following:

v Make sure that you are using Category 5 or higher cabling when operating the computer

at 100 Mbps or at 1000 Mbps.

v Make sure that the cables do not run close to noise-inducing sources like fluorescent

lights.

Check the following:

v Make sure that the cable is connected to the Ethernet controller.
v Make sure that the PCI system BIOS code is current.
v Reseat the adapter.
v Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also assigned

to another device in the system. Use the Configuration/Setup Utility program to
determine if this is the case.

Although interrupt sharing is allowed for PCI devices, some devices do not function well
when they share an interrupt with a dissimilar PCI device. Try changing the IRQ
assigned to the Ethernet adapter or the other device.

v Reseat or replace the adapter.
Check the following:

v Try a different connector on the hub.
v Reinstall the device drivers. See the operating-system documentation and the

ServerGuide

v Reseat or replace the adapter.

™

information.

Ethernet controller messages

The integrated Ethernet controller might display messages from certain device
drivers. The information in this section might be helpful. The latest information
available concerning these messages will be made available at the IBM Support
Web site at http://www.ibm.com/pc/support.

Note: Although the term ″adapter″ is used in these messages, the messages might

also apply to the integrated Ethernet controller on the system board.

Diagnostics 33

Novell NetWare or IntraNetWare system ODI driver messages

This section explains the error messages for the Novell NetWare or IntraNetWare
system ODI driver, and suggested actions to resolve each problem.

Message Description

Could not allocate resources. Explanation: An unknown error has occurred when trying to allocate needed

resources for the AFT Module.

Action:

v Check the system configuration. If the problem remains, contact the

network supplier.

v Verify that the Ethernet controller is enabled. If the Ethernet controller is

enabled, run the diagnostic programs.

AFT group for primary adapter in slot
nnn already exists.

Error locating device control table
(DCT) addresses in internal table.
Make sure that you have loaded LAN
drivers after loading AFT.NLM.

Insufficient number of arguments
specified.

Explanation: An attempt was made to rebind an adapter already in an AFT
group.

Action: Check the AFT slot numbers for existing AFT teams. If the problem
remains, contact the network supplier.

Explanation: The bind command was entered prior to loading the device
driver. The device driver must be loaded after loading AFT.NLM, but before
any bind command can be issued.

Action: Load the driver for the supported adapter and try loading the AFT
module again. If the problem remains, contact the network supplier.

Explanation: The appropriate or expected number of parameters was not
entered in a command.

Action: Check the parameters required for the given command. If the
problem remains, contact the network supplier.

Duplicate slot numbers detected. Explanation: An attempt has been made to bind the same slot number more

than once.

Action: Check the slot numbers entered during the bind. Adapter slot
numbers must be valid and unique. If the problem remains, contact the
network supplier.

’xxx’ is not supported for AFT team. Explanation: A bind command has been issued for adapters not supported

by AFT.NLM.

Action: Make sure that you attempt to bind only adapters supported by
AFT.NLM.

Primary and Secondary adapters do
not match. AFT group is not created.

Requested number of Secondary
cards are not found.

Failed to create AFT group. Make
sure that the drivers for supported
adapters are loaded, primary adapter
is bound to protocols, and secondary
adapter is not bound to any protocols.

Explanation: A bind command was entered for an adapter team that is a
combination of system and client adapters. An AFT team must be a grouping
of the same classification of adapter.

Action: Verify that all the adapters bound in a team are of the same
classification.

Explanation: The number of adapters specified in the bind command could
not be located.

Action: Verify the numbers and slot locations of the adapters to be bound. If
the problem remains, contact the network supplier.

Explanation: Binding of protocol failed. Protocol is either not bound to any
adapter or is bound to more than one adapter in the group.

Action: Ensure that the protocol is bound to only one adapter in an AFT
team.

34 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Message Description

Error identifying slot numbers for the
specified board names.

Cannot unbind specified slot from
AFT group. Make sure that the slot
you specified is for the primary
adapter in an AFT group.

LAN adapter at slot nnnn (Port 0xaa)
failed to reset. Check the state of the
adapter.

AFT is not supported on this version
of NetWare.

Failed to allocate resources tags. Explanation: An unknown error has occurred when trying to allocate needed

Explanation: The mapping between the board name entered and the slot
number for an adapter could not be established.

Action: Check the board name for the adapter before issuing the bind
command. If the problem remains, contact the network supplier.

Explanation: The number entered in the unbind command was not the
primary adapter in an AFT group.

Action: Reissue the unbind command and specify the slot number for the
primary adapter.

Explanation: The adapter that you specified could not be initialized.

Action:

1. Load the driver for the supported adapter.

2. Check that the adapter is seated properly in the slot and try loading the
AFT module again.

If the problem remains, contact the network supplier.
Explanation: The NetWare on the computer is not a version supported by

AFT.

Action: Load and bind AFT only on supported versions of NetWare (currently
version 5.1 and above).

resources for the AFT module.

Action: Check system configuration. If the problem remains, contact the
network supplier.

Please unload all LAN drivers before
unloading AFT.NLM.

Explanation: An attempt was made to unload the AFT.NLM module before
unloading the adapter driver.

Action: Unload the adapter driver before unloading the AFT module.

NDIS 4.0 (Windows NT®) driver messages

This section explains the error messages for the NDIS drivers. The explanation and
recommended action are included with each message.

Note: Although the term ″adapter″ is used in these messages, the messages might

also apply to the integrated Ethernet controller on the system board.

Error code (hex) Description
0x00 Explanation: The driver could not register the specified interrupt.

Action: Using the Configuration/Setup Utility program, make sure that a PCI interrupt is assigned

to the Ethernet card, and that Ethernet is enabled.

0x01 Explanation: One of the PCI/PCI-X cards did not get the required resources.

Action: Using the Configuration/Setup Utility program, make sure that a PCI interrupt is assigned
to the Ethernet card, and that Ethernet is enabled.

0x02 Explanation: Bad node address (multicast address).

Action: Make sure the locally administered address is valid, if one is specified. The address
cannot be a multicast address.

Diagnostics 35

Error code (hex) Description
0x03 Explanation: Failed self-test.

Action: Make sure a cable is attached to the Ethernet connector.

0x0D Explanation: Could not allocate enough memory for transmit queues.

For Windows NT:

Action:

1. From the Windows NT desktop, click Start Æ Control Panel Æ Networks Æ Adapters.

2. Select an IBM Ethernet adapter from the list.

3. Click Properties Æ Advanced.

4. Lower the resource values that apply to the transmit queue.

For Windows 2000:

Action:

1. From the Windows 2000 desktop, click Start Æ Settings Æ Control Panel Æ Network and
Dial-up Connections.

2. Right-click an IBM Ethernet adapter in the list and click Properties.

3. Select a component and click Configure.

4. Click the Advanced tab and lower the resource values that apply to the transmit queue.

0x0E Explanation: Could not allocate enough memory for receive queue.

For Windows NT:

Action:

1. From the Windows NT desktop, click Start Æ Control Panel Æ Networks Æ Adapters.

2. Select an IBM Ethernet adapter from the list.

3. Click Properties Æ Advanced.

4. Lower the value for the resource named in the message.

For Windows 2000:

Action:

1. From the Windows 2000 desktop, click Start Æ Settings Æ Control Panel Æ Network and
Dial-up Connections.

2. Right-click an IBM Ethernet adapter in the list and click Properties.

3. Select a component and click Configure.

4. Click the Advanced tab and lower the value for the resource named in the message.

36 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Error code (hex) Description

0x0F Explanation: Could not allocate enough memory for other structures.

For Windows NT:

Action:

1. From the Windows NT desktop, click Start Æ Control Panel Æ Networks Æ Adapters.

2. Select an IBM Ethernet adapter from the list.

3. Click Properties Æ Advanced.

4. Lower the resource values that apply to the transmit queue.

For Windows 2000:

Action:

1. From the Windows 2000 desktop, click Start Æ Settings Æ Control Panel Æ Network and
Dial-up Connections.

2. Right-click an IBM Ethernet adapter in the list and click Properties.

3. Select a component and click Configure.

4. Click the Advanced tab and lower the resource values that apply to the transmit queue.

0x10 Explanation: Did not find any Ethernet controllers.

Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.

0x11 Explanation: Multiple Ethernet controllers found, but none matched the required ID.

Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.

0x13 Explanation: Did not find any Ethernet controllers that matched the required subven/subdev.

Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.

0x16 Explanation: Single adapter found, but multiple instances tried to load.

Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled, and
that the integrated 10/100 Ethernet controller or the optional Ethernet PCI adapter are enabled.

0x17 Explanation: Slot parameter not specified in the registry.

Action: Remove the adapter driver and reinstall it.

All other
4-character
hexadecimal
codes

Action: See supplementary documentation, such as www.ibm.com/pc/support, for more
information.

Ethernet Windows NDIS teaming messages

This section explains the messages associated with Ethernet teaming.

Event ID Type Description

01 Error Explanation: Team name and physical adapter name are the same. This

is an invalid configuration.

Action: Reconfigure the adapter team by double-clicking the PROSet
icon in the Control Panel.

02 Error Explanation: Unable to allocate required resources.

Action: Free some memory resources and restart.

Diagnostics 37

Event ID Type Description
03 Error Explanation: Unable to read required registry parameters.

Action: Reconfigure the adapter team by double-clicking the PROSet

icon in the Control Panel.

04 Error Explanation: Unable to bind to physical adapter.

Action: Reconfigure the adapter team by double-clicking the PROSet
icon in the Control Panel.

05 Error Explanation: Unable to initialize an adapter team

Action: Reconfigure the adapter team by double-clicking the PROSet
icon in the Control Panel.

06 Informational Explanation: Team nn. Primary adapter is initialized.

Action: None.

07 Informational Explanation: Team nn. Secondary adapter is initialized.

Action: None.

08 Informational Explanation: Team nn. Virtual adapter or Team is initialized.

Action: None.

09 Informational Explanation: Team nn. Primary adapter is switching over.

Action: None.

10 Warning Explanation: Team nn. Adapter link down.

Action: Make sure the adapter is functioning properly.

11 Informational Explanation: Team nn. Secondary adapter took over.

Action: None.

12 Warning Explanation: Team nn. Secondary adapter is deactivated from the Team.

Action: Make sure the secondary adapter is functioning properly and that
the adapter cable is securely connected to the LAN.

13 Informational Explanation: Team nn. Secondary adapter has rejoined the Team.

Action: None.

14 Informational Explanation: Team nn. Secondary adapter link is up.

Action: None.

15 Error Explanation: Team nn. The last adapter has lost its link. Network

connection has been lost.

Action: Shut down the computer and replace the adapters; then, restart
the computer to reestablish the connection.

16 Informational Explanation: Team nn. An adapter has reestablished the link. Network

connection has been restored.

Action: None.

17 Informational Explanation: Team nn. Preferred primary adapter has been detected.

18 Informational Explanation: Team nn. Preferred secondary adapter has been detected.

38 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Action: None.

Action: None.

Event ID Type Description
19 Informational Explanation: Team nn. Preferred primary adapter took over.

Action: None.

20 Informational Explanation: Team nn. Preferred secondary adapter took over.

Action: None.

21 Warning Explanation: Team nn. Primary adapter does not sense any probes.

Possible reason: partitioned Team.

Action: Make sure the cables of the adapter team are connected to the
same LAN segment. Reconfigure the team if necessary.

Replacing the battery

When replacing the battery, you must replace it with a lithium battery of the same
type from the same manufacturer. To avoid possible danger, read and follow the
information in “Safety information” on page 129.

To order replacement batteries, call 1-800-772-2227 within the United States, and
1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada,
call your IBM reseller or IBM marketing representative.

Note: After you replace the battery, you must reconfigure the system and reset the

system date and time.

Complete the following steps to replace the battery:

1. Follow any special handling and installation instructions supplied with the
replacement battery.

2. Turn off the computer and all attached devices. Disconnect all external cables
and power cords; then remove the computer cover.

3. Complete the following steps to remove the battery:
a. Use one fingernail to press the top of the battery clip away from the battery.

The battery pops up when released.

b. Use your thumb and index finger to lift the battery from the socket.

4. Complete the following steps to insert the new battery:
a. Tilt the battery so that you can insert it into the socket on the side opposite

the battery clip.

b. Press the battery down into the socket until it clicks into place. Make sure

the battery clip holds the battery securely.

Diagnostics 39

5. Replace the cover and connect the cables.

6. Turn on the computer.

7. Start the Configuration/Setup Utility program and set configuration parameters.

v Set the system date and time.
v Set passwords if necessary.
v Save the configuration.

40 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Installing options

This section contains instructions for installing options in the IntelliStation E Pro
computer. There is one section for Type 6216 (see “Installing options in the
IntelliStation E Pro Type 6216” on page 42) and a separate section for Type 6226
(see “Installing options in the IntelliStation E Pro Type 6226” on page 57).

Before you begin

Before you begin to install options in the computer, read the following information:
v Read the handling guidelines in “Handling electrostatic discharge-sensitive

devices” on page 132, and read “Safety information” on page 129. These
guidelines will help you work safely with the computer and options.

v Make sure that you have an adequate number of properly grounded electrical

outlets for the computer, monitor, and other options that you intend to install.

v Back up all important data before you make changes to disk drives.
v Have a small, flat-blade screwdriver available.
v For a list of supported options for the computer, go to

http://www.ibm.com/pc/support/ on the World Wide Web.

System reliability considerations

To help ensure proper system cooling and system reliability, make sure that:
v Each of the drive bays has a drive or a filler panel and electromagnetic

compatibility (EMC) shield installed.

v There is adequate space around the computer to allow the computer cooling

system to work properly. Leave approximately 51 mm (2 in.) of open space
around the front and rear of the computer. Do not place objects in front of the
fans.

v You have followed the instructions for cabling provided with optional adapters.
v You have replaced a failed fan as soon as possible.

© Copyright IBM Corp. 2002 41

Installing options in the IntelliStation E Pro Type 6216

Use the instructions in the following sections to install options in the IntelliStation E
Pro Type 6216 computer.

Note: For instructions for installing options in the IntelliStation E Pro Type 6226,

see “Installing options in the IntelliStation E Pro Type 6226” on page 57.

Major components of the IntelliStation E Pro Type 6216

The following illustration shows the locations of major components in the
IntelliStation E Pro Type 6216 computer.

Cover

Adapter­retaining
bracket

Memory modules

Frame-support bracket

Hard disk drive

Drive cages

Diskette drive

CD-ROM
drive

42 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

System board

The illustrations in the following sections show various components on the system
board. Depending on installed options, your system board might look slightly
different.

DIMM
connector 2

System fan
connector 1
(CN2)

SCSI LED
connector

Password
check
jumper
(JP1)

DIMM 2 error
LED

DIMM 1 error
LED

CMOS
clear
jumper
(JP3)

Rear fan
connector

AGP

PCI
connector 1

PCI
connector 2

Internal
speaker

PCI
connector 3

Microprocessor
and fan

Microprocessor
fan connector
(CN3)

DIMM
connector 1

Boot block
jumper (JP6)

Battery

Wake on LAN
connector

®

Installing options 43

System board internal cable connectors

The following illustration identifies system-board connectors for internal cables.

Microprocessor
fan connector (CN3)

System fan
connector 1 (CN2)

Main power
connector

SCSI LED
connector

Primary IDE
connector

Secondary IDE
connector

Diskette drive
connector

Wake on LAN
connector

System board external cable connectors

The following illustration identifies system-board connectors for external devices.

Keyboard

Mouse

Serial ports

Parallel port

Ethernet

USB ports

Audio

44 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Removing the cover of the 6216

To remove the cover from the IntelliStation E Pro Type 6216 computer, complete
the following steps:

1. Review the information in “Safety information” on page 129 and “Before you
begin” on page 41.

2. Turn off the computer and all attached devices.

3. Disconnect all external cables and power cords.

4. Press the buttons on both sides of the computer cover and lift the cover from
the computer.

To replace the cover, see “Replacing the cover of the 6216” on page 55.

Removing the frame-support bracket

You must remove the frame-support bracket to access many of the components of
the IntelliStation E Pro Type 6216 computer. To remove the frame-support bracket,
complete the following steps:

1. Pivot the drive cages until the pivot locks catch the front of the chassis, holding
the drive cages in place.

2. Lift the frame-support bracket out of the computer.

To replace the frame-support bracket, reverse the steps.

Installing options 45

Working with adapters

The computer has three PCI adapter connectors or slots and one AGP adapter slot.
The AGP video adapter is installed in the AGP slot. All PCI slots are 32-bit, 33 MHz
slots.

See “System board” on page 43 for the location of the expansion slots on the
system board.

Adapter considerations

Before you install adapters, review the following:
v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions provided in this chapter. If you need to
change switch or jumper settings on the adapter, follow the instructions that
come with the adapter.

v You can install low-profile adapters in all three PCI slots.
v The computer supports 5.0 V and universal PCI adapters; it does not support 3.3

V adapters.

v The computer uses a rotational interrupt technique to configure PCI adapters.

Because of this technique, you can install a variety of PCI adapters that currently
do not support PCI interrupt sharing.

v PCI slots 1 through 3 are on PCI bus 0.

The system scans the AGP slot and PCI expansion slots 1 through 3 to assign
system resources; then, the system starts the PCI devices in the following order:
PCI expansion slots 1 and 2, system board integrated drive electronics (IDE) or
SCSI devices, and then PCI expansion slot 3.

v For a list of supported options for the computer, go to

http://www.ibm.com/pc/support/ on the World Wide Web.

Installing an adapter

Complete the following steps to install an adapter in the IntelliStation E Pro Type
6216 computer.

Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details about handling these devices, see
“Handling electrostatic discharge-sensitive devices” on page 132.

1. Review the information in “Safety information” on page 129.

2. Turn off the computer and attached devices.

3. Disconnect all external cables and power cords; then, remove the cover (see
“Removing the cover of the 6216” on page 45).

4. Determine which PCI slot you will use for the adapter.

Note: Check the instructions that come with the adapter for any requirements,

restrictions, or cabling instructions. It might be easier to route cables
before you install the adapter.

5. Rotate each drive bay cage until the drive cage latches catch the front of the
computer chassis.

6. Lift the frame-support bracket (see “Removing the frame-support bracket” on
page 45).

7. Rotate the rear adapter-support bracket to the open (unlocked) position and
remove it from the computer.

46 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

8. Remove the expansion-slot cover. From the rear of the computer, press on the
slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place
for future use.

Attention: Expansion-slot covers must be installed on all vacant slots. This
maintains the electronic emissions standards of the computer and ensures
proper ventilation of computer components.

9. When you are ready, remove the adapter from the static-protective package. It
is best to move the adapter directly from the static-protective package to the
adapter slot. If this is not possible, set the adapter down in its static-protective
package on a hard surface. Avoid touching the components and gold-edge
connectors on the adapter.

10. Set any jumpers or switches on the adapter or system board as described by
the adapter manufacturer.

11. To install the adapter, carefully grasp the adapter by the top edge or upper

corners, and align it with the expansion slot guides; then, press the adapter
firmly into the expansion slot.

Expansion-slot cover

Adapter-support bracket

Attention: Be certain that the adapter is correctly seated in the expansion slot
before you turn on the computer. Incomplete installation of an adapter might
damage the system board or the adapter.

12. Connect required cables to the adapter.

13. If you have another adapter to install, repeat steps 1 through 12 If you have
another option to install, do so now. Otherwise, complete the remaining steps
in this section.

14. Reinstall the rear adapter support bracket; then, rotate the bracket to the
closed (locked) position.

15. Replace the frame-support bracket.

16. Return the drive-bay cages to their original positions in the computer.

17. Replace the cover (see “Replacing the cover of the 6216” on page 55).

18. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.

Installing a SCSI adapter

Complete the following steps to install an optional SCSI adapter:

1. Complete steps 1 through 12 of “Installing an adapter” on page 46; then,

continue with step 2.

Installing options 47

2. Remove the air duct from its position over the microprocessor.

3. Connect the SCSI signal cable to the adapter and one or more of the signal
cable connectors to the rear of the SCSI devices.

4. Connect the SCSI activity indicator cable to the adapter and to the SCSI LED
connector on the system board (see “System board” on page 43 for the location
of the SCSI LED connector).

5. If you have other adapters or options to install or remove, do so now.

6. Reinstall the rear adapter support bracket; then, rotate it to the closed (locked)
position.

7. Replace the frame-support bracket, and replace the air duct.

8. Replace the cover (see “Replacing the cover of the 6216” on page 55).

9. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.

Installing internal drives

Different types of drives enable the computer to read various types of media and
store data in different formats. The computer comes with the following drives
preinstalled:

v Diskette
v Hard disk
v CD-ROM, DVD-ROM, or CD-RW

Internal drive bays

The IntelliStation E Pro Type 6216 computer comes with an IDE CD-ROM,
DVD-ROM, or CD-RW drive in bay 1; a 3.5-in., 1.44-MB diskette drive in bay 2; and

48 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

a hard disk drive installed in bay 3.

Bay 3

Bay 2

Bay 1

Notes:

1. The IntelliStation E Pro Type 6216 computer supports only one diskette drive.

2. The IntelliStation E Pro Type 6216 computer does not support the installation of
additional internal disk drives. However, you can replace failed internal drives.

3. For a complete list of supported options for your computer, go to
http://www.ibm.com/pc/support/ on the World Wide Web.

Preinstallation steps

Before you replace drives in your computer, verify that you have all the cables and
other equipment specified in the documentation that comes with the drive. You
might also need to perform certain preinstallation activities. Some steps are
required only during the initial installation of an option.

1. Read “Safety information” on page 129, “Handling electrostatic
discharge-sensitive devices” on page 132, and the documentation that comes
with your drive.

2. Choose the bay in which you want to install the drive.

3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to
set the SCSI ID for that device.

Power and signal cables for internal drives

Your computer uses cables to connect IDE devices to the power supply and to the
system board. The following cables are provided:

v Four-wire power cables connect the drives to the power supply. At the end of

these cables are plastic connectors that attach to different drives; these
connectors vary in size. Also, certain power cables attach to the system board.

v Flat signal cables, also called ribbon cables, connect IDE and diskette drives to

the system board. There are two sizes of ribbon cables that come with your
computer:

– The wider IDE signal cable has two connectors. One of these connectors is

attached to the hard disk drive, and the other is attached to the primary or
secondary IDE connector on the system board.

Note: The CD-ROM drive is attached to an ATA 33 signal cable. The hard

disk drive is attached to an ATA 66 signal cable. ATA 66 signal cables
are color-coded. The blue connector attaches to the system board. The
black connector attaches to the primary device.

Installing options 49

– The narrower signal cable has two connectors, one to attach to the diskette

drive, and the other to attach to the connector (FDD1) on the system board.

v SCSI signal cables connect SCSI devices to a SCSI adapter. If you have a SCSI

adapter installed in your computer, the SCSI signal cable has four connectors.
One of these connectors is attached to the SCSI adapter, two connectors are
spares, and the fourth connector is attached to a SCSI hard disk drive.

To locate connectors on the system board, see “System board internal cable
connectors” on page 44.

Review the following information before connecting power and signal cables to
internal drives:

v The drives that are preinstalled in your computer come with power and signal

cables attached. If you replace any drives, it is important to remember which
cable is attached to which drive.

v When you install a drive, ensure that the drive connector at the end of the signal

cable is always connected to a drive, and ensure that the drive connector at the
other end is connected to the system board.

v When you replace an IDE device on a cable, it must be set as the primary

device.

v If you install IDE cables with three connectors, consider the following:

– One of the connectors attaches to the drive, one is a spare, and the third

attaches to the primary or secondary IDE connector on the system board.

Note: If you install an ATA 66 or ATA 100 signal cable, ATA 66 and ATA 100

signal cables are color-coded. The blue connector attaches to the
system board. The black connector attaches to the primary device. The
gray middle connector attaches to the secondary device.

– If two IDE devices are used on a single cable, one must be designated as the

primary device and the other as the secondary device; otherwise, the
computer might not detect some of the IDE devices. The primary and
secondary designation is determined by switch or jumper settings on each
IDE device.

– If two IDE devices are on a single cable, and only one is a hard disk drive,

the hard disk drive must be set as the primary device.

v You must also set the SCSI ID for any SCSI device that you install in your

computer. Each SCSI device has its own methods and considerations for setting
the SCSI ID. See the instructions that come with the SCSI device for details
about setting the SCSI ID for the SCSI device.

Installing a CD-ROM or diskette drive

Complete the following steps to replace drives in the IBM IntelliStation E Pro Type
6216 computer:

1. Read the information in “Preinstallation steps” on page 49.

2. Turn off the computer and attached devices, and disconnect all external cables
and power cords.

3. Remove the cover (see “Removing the cover of the 6216” on page 45.

4. Disconnect power and signal cables to the drive.

5. Rotate the drive bay cage of the drive that you need to replace until the latch
catches the front of the computer chassis.

6. Remove the screws holding the drive in place.

7. Slide the drive out of the drive bay.

50 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Note: If you are installing a drive that contains a laser, observe the following

safety precaution.

Statement 3:

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices,
or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product

could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other

than those specified herein might result in hazardous radiation
exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.

8. Touch the static-protective package containing the drive to any unpainted metal
surface on the computer; then, remove the drive from the package and place it
on a static-protective surface.

9. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.

Installing options 51

10. Slide the drive into the drive bay, and then attach the drive to the drive cage.

11. Connect one end of the diskette or IDE signal cable into the back of the drive
and the other end of the cable into the diskette drive or IDE connector on the
system board. For the location of the diskette or IDE connectors, see “System
board internal cable connectors” on page 44.

Note: Make sure to route the signal cable so that it does not block the airflow

to the rear of the drives or over the microprocessor.

12. Connect the power cable to the back of the drive. The connectors are keyed

and can be inserted only one way.

13. If you have other options to install or remove, do so now.

14. Replace the cover (see “Replacing the cover of the 6216” on page 55).

15. Reconnect the external cables and power cords; then, turn on the attached

devices and the computer.

Installing a hard disk drive

Complete the following steps to replace a hard disk drive in your computer:

1. Read the information in “Preinstallation steps” on page 49.

2. Turn off the computer and attached devices and disconnect the external cables
and power cords.

3. Remove the cover and frame-support bracket (see “Removing the cover of the
6216” on page 45 and “Removing the frame-support bracket” on page 45).

4. Disconnect the power and signal cables from both drives in the drive cage.

52 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

5. Remove the hard disk drive cage from the computer.

6. Slide the existing drive out of the drive bay and remove the sliding rails and
screws.

7. Touch the static-protective package containing the new drive to any unpainted
metal surface on the computer; then, remove the drive from the package and
place it on a static-protective surface.

8. Set any jumpers or switches on the new drive according to the documentation
that comes with the drive.

9. Attach the sliding rails to the sides of the hard disk drive using screws from the
old hard disk drive.

10. Slide the drive into the drive bay until the drive snaps into place, and replace
the drive cage.

11. If you are installing an IDE device, connect one end of the IDE signal cable

into the back of the drive and the other end of the cable into the IDE connector
on the system board. For the location of the IDE connectors, see “System
board internal cable connectors” on page 44. If you are installing a SCSI
device, connect one end of the SCSI signal cable to the device and the other
end to the SCSI connector on the SCSI adapter.

Installing options 53

Note: Make sure to route the signal cable so that it does not block the airflow

to the rear of the drives or over the microprocessor.

12. Connect a power cable to the back of the drive. The connectors are keyed and
can be inserted only one way.

13. If you have other options to install or remove, do so now.

14. Go to the appropriate section to work with another option, or replace the cover
(see “Replacing the cover of the 6216” on page 55).

15. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.

Installing memory modules

You can increase the amount of memory in the computer by installing memory
modules. The IntelliStation E Pro computer uses industry-standard, PC2100 266
MHz double data rate (DDR) dual inline memory modules (DIMMs).

Complete the following steps to install a DIMM.

Attention: When handling static-sensitive devices, take precautions to avoid
damage from static electricity. For details about handling these devices, see
“Handling electrostatic discharge-sensitive devices” on page 132.

1. Review the safety precautions listed in “Safety information” on page 129.

2. Turn off the computer and all attached devices. Disconnect all external cables
and power cords; then, remove the cover (see “Removing the cover of the
6216” on page 45).

3. Lift the frame-support bracket (see “Removing the frame-support bracket” on
page 45).

4. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the computer. Then, remove the new DIMM from the
package.

5. Gently open the retaining clip on each end of the DIMM slot. Turn the DIMM
so that the pins align correctly with the connector.

6. Insert the DIMM into the connector. Firmly press the DIMM straight down into
the connector by applying pressure on both ends of the DIMM simultaneously.
The retaining clips snap into the locked position when the DIMM is firmly
seated in the connector.

54 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

DIMM connector 1

DIMM connector 2

7. If there is a gap between the DIMM and the retaining clips, the DIMM has not
been correctly installed. Open the retaining clips, remove the DIMM, and then
reinsert it.

8. If you have other options to install or remove, do so now.

9. Replace the frame-support bracket.

10. Replace the cover (see “Replacing the cover of the 6216”).

11. Reconnect the external cables and power cords. Turn on the attached devices,
and turn on the computer.

Installing a security rope clip

To help prevent theft, you can add a rope clip and cable to the computer.

Complete the following steps to install the rope clip:

1. Review the safety precautions listed in “Safety information” on page 129.

2. Turn off the computer and all attached devices. Disconnect all external cables

and power cords; then, remove the cover (see “Removing the cover of the
6216” on page 45).

3. Use a screwdriver to remove the two metal knockouts.

4. Insert the rope clip through the rear panel; then, attach and tighten the nuts.

5. Thread the cable through the rope clip and around an object that is not part of

or permanently secured to the building structure or foundation, and from which
the cable cannot be removed. Fasten the cable ends together with a lock. After
you add the security cable, make sure that it does not interfere with other
cables connected to the computer.

6. Replace the cover (see “Replacing the cover of the 6216”).

7. Reconnect the external cables and power cords, and turn on the attached

devices, then the computer.

Replacing the cover of the 6216

Complete the following steps to replace the computer cover:

1. Clear any cables that might impede the replacement of the cover.

Rope clip

Installing options 55

2. Place the cover over the chassis, and pivot it down over the computer until it
snaps into place.

3. Reconnect the external cables and power cords to the computer; then, connect
the power cords to electrical outlets.

4. Turn on the attached devices; then, turn on the computer.

56 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Installing options in the IntelliStation E Pro Type 6226

Use the instructions in the following sections to help you install options in the
IntelliStation E Pro Type 6226 computer.

Note: For instructions on installing options in an IntelliStation E Pro Type 6216, see

“Installing options in the IntelliStation E Pro Type 6216” on page 42.

Major components of the IntelliStation E Pro Type 6226 computer

The following illustration shows the locations of major components in the
IntelliStation E Pro Type 6226 computer.

Cover

Memory modules

Adapter­retaining
bracket

Hard disk drive

CD-ROM
drive

Drive cages

Diskette drive

Installing options 57

System board

The illustrations in the following sections show the various components on the
system board. Depending on installed options, your system board might look slightly
different.

DIMM
connector 2

System fan
connector 1
(CN2)

SCSI LED
connector

Password
check
jumper
(JP1)

DIMM 2 error
LED

DIMM 1 error
LED

CMOS
clear
jumper
(JP3)

Rear fan
connector

AGP

PCI
connector 1

PCI
connector 2

Internal
speaker

PCI
connector 3

Microprocessor
and fan

Microprocessor
fan connector
(CN3)

DIMM
connector 1

Boot block
jumper (JP6)

Battery

Wake on LAN
connector

®

58 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

System board internal cable connectors

The following illustration identifies system board connectors for internal cables.

Microprocessor
fan connector (CN3)

System fan
connector 1 (CN2)

Main power
connector

SCSI LED
connector

Primary IDE
connector

Secondary IDE
connector

Diskette drive
connector

Wake on LAN
connector

System board external cable connectors

The following illustration identifies system board connectors for external devices.

Keyboard

Mouse

Serial ports

Parallel port

Ethernet

USB ports

Audio

Installing options 59

Removing the cover of the 6226

To remove the cover from the IntelliStation E Pro Type 6226 computer, complete
the following steps:

1. Review the information in “Safety information” on page 129 and “Before you
begin” on page 41.

2. Turn off the computer and all attached devices.

3. Disconnect all external cables and power cords.

4. Press the buttons on both sides of the computer cover and lift the cover from
the computer.

To replace the cover, see “Replacing the cover of the 6226” on page 72.

Working with adapters

The computer has three PCI adapter connectors or slots and one AGP adapter slot.
The AGP video adapter is installed in the AGP slot. All PCI slots are 32-bit, 33 MHz
slots.

See “System board” on page 58 for the location of the expansion slots on the
system board.

Adapter considerations

Before you install adapters, review the following:
v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions in this chapter. If you need to change
switch or jumper settings on the adapter, follow the instructions that come with
the adapter.

v You can install low-profile adapters in all three PCI slots.
v The computer supports 5.0 V and universal PCI adapters; it does not support

3.3 V adapters.

v The computer uses a rotational interrupt technique to configure PCI adapters.

Because of this technique, you can install a variety of PCI adapters that currently
do not support PCI interrupt sharing.

v PCI slots 1 through 3 are on PCI bus 0.

The system scans the AGP slot and PCI expansion slots 1 through 3 to assign
system resources; then the system starts the PCI devices in the following order:

60 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

PCI expansion slots 1 and 2, system board integrated drive electronics (IDE) or
SCSI devices, and then PCI expansion slot 3.

v For a list of supported options for the computer, go to

http://www.ibm.com/pc/support on the World Wide Web.

Installing an adapter

Complete the following steps to install an adapter in the IntelliStation E Pro Type
6226 computer:

Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details about handling these devices, see
“Handling electrostatic discharge-sensitive devices” on page 132.

1. Review the information in “Safety information” on page 129.

2. Turn off the computer and attached devices.

3. Disconnect all external cables and power cords; then, remove the cover (see
“Removing the cover of the 6226” on page 60).

4. Determine which PCI slot you will use for the adapter.

Note: Check the instructions that come with the adapter for any requirements,

restrictions, or cabling instructions. It might be easier to route any
cables before you install the adapter.

5. Rotate the rear-adapter-support bracket to the open (unlocked) position and
remove it from the computer.

6. Remove the expansion-slot cover. From the rear of the computer, press on the
slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place
for future use.

Attention: Expansion-slot covers must be installed on all vacant slots. This
maintains the electronic emissions standards of the computer and ensures
proper ventilation of computer components.

7. When you are ready, remove the adapter from the static-protective package. It
is best to move the adapter directly from the static-protective package to the
adapter slot. If this is not possible, set the adapter down in its static-protective
package on a hard surface. Avoid touching the components and gold-edge
connectors on the adapter.

8. Set any jumpers or switches on the adapter or system board as described by
the adapter manufacturer.

Installing options 61

9. Carefully grasp the adapter by the top edge or upper corners, and align it with
the expansion slot guides; then, press the adapter firmly into the expansion
slot.

Adapter-support bracket

Expansion-slot cover

Attention: Be certain that the adapter is correctly seated in the expansion slot
before you turn on the computer. Incomplete installation of an adapter might
damage the system board or the adapter.

10. Connect required cables to the adapter.

11. If you have another adapter to install, repeat steps 1 through 12 on page 47. If
you have another option to install, do so now. Otherwise, complete the
remaining steps in this section.

12. Reinstall the rear-adapter-support bracket; then, rotate the bracket to the

closed (locked) position.

13. Return the drive bay cages to their original positions in the computer.

14. Replace the top cover (see “Replacing the cover of the 6226” on page 72).

15. Reconnect the external cables and power cords; then, turn on the attached

devices and the computer.

Installing a SCSI adapter

Complete the following steps to install an optional SCSI adapter:

1. Complete steps 1 through 12 of “Installing an adapter” on page 61; then,

continue with step 2.

2. Connect the SCSI signal cable to the adapter and one or more of the signal

cable connectors to the rear of the SCSI devices.

3. Connect the SCSI activity indicator cable to the adapter and to the SCSI LED

connector (CN23) on the system board (see “System board” on page 58 for the

62 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

location of the SCSI LED connector).

4. If you have other adapters or options to install or remove, do so now.

5. Reinstall the rear adapter-support bracket; then, rotate it to the closed (locked)
position.

6. Replace the cover (see “Replacing the cover of the 6226” on page 72).

7. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.

Installing internal drives

Different types of drives enable the computer to read various types of media and
store data in different formats. The computer comes with the following drives
preinstalled:

v Diskette
v Hard disk
v CD-ROM, DVD-ROM, or CD-RW

Installing options 63

Internal drive bays

The IntelliStation E Pro Type 6226 computer comes with a 3.5-in. 1.44-MB diskette
drive in bay 1; a hard disk drive installed in bay 2; and an IDE CD-ROM,
DVD-ROM, or CD-RW drive in bay 3.

Bay 3

Bay 4

Bay 2

Bay 1

Notes:

1. The IntelliStation E Pro Type 6226 computer supports only one diskette drive.

2. For a complete list of supported options for the computer, go to
http://www.ibm.com/pc/support/ on the World Wide Web.

Preinstallation steps

Before you replace drives in the computer, verify that you have all the cables and
other equipment specified in the documentation that comes with the drive. You
might also need to perform certain preinstallation activities. Some steps are
required only during the initial installation of an option.

1. Read “Safety information” on page 129, “Handling electrostatic
discharge-sensitive devices” on page 132, and the documentation that comes
with the drive.

2. Choose the bay in which you want to install the drive.

3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to
set the SCSI ID for that device.

Power and signal cables for internal drives

The computer uses cables to connect IDE, SCSI, and diskette devices to the power
supply and to the system board. The following cables are provided:

v Four-wire power cables connect the drives to the power supply. At the end of

these cables are plastic connectors that attach to different drives; these
connectors vary in size. Also, certain power cables attach to the system board.

v Flat signal cables, also called ribbon cables, connect IDE and diskette drives to

the system board. There are two sizes of ribbon cables that come with the
computer.

– The wider IDE signal cable has two or three connectors.

- If the cable has three connectors, one of these connectors is attached to
the drive, one is a spare, and the third attaches to the primary or secondary
IDE connector on the system board.

64 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

- If the cable has two connectors, one of these connectors is attached to the

hard disk drive, and the other attaches to the primary or secondary IDE
connector on the system board.

Note: The CD-ROM drive is attached to an ATA 66 signal cable. The hard

disk drive is attached to an ATA 100 signal cable. ATA 66 and ATA 100
signal cables are color-coded. The blue connector attaches to the
system board. The black connector attaches to the primary device. If
the cable has a gray middle connector, it attaches to the secondary
device. If you are installing a hard disk drive, you must change the
switch setting on the CD-ROM drive to secondary and change the
connector used for the CD-ROM drive to the gray middle connector.

– The narrower signal cable has two connectors, one to attach to the diskette

drive, and the other to attach to the connector (FDD1) on the system board.

v SCSI signal cables connect SCSI devices to a SCSI adapter. If you have a SCSI

adapter installed in the computer, the SCSI signal cable has four connectors.
One of these connectors is attached to the SCSI adapter, two connectors are
spares, and the fourth connector is attached to a SCSI hard disk drive.

To locate connectors on the system board, see “System board internal cable
connectors” on page 59.

Review the following information before connecting power and signal cables to
internal drives:

v The drives that are preinstalled in the computer come with power and signal

cables attached. If you replace any drives, it is important to remember which
cable is attached to which drive.

v When you install a drive, ensure that the drive connector at the end of the signal

cable is always connected to a drive, and ensure that the drive connector at the
other end is connected to the system board.

v If you have only one IDE device on a cable, it must be set as a primary device.
v If two IDE devices are used on a single cable, one must be designated as the

primary device and the other as the secondary device; otherwise, the computer
might not detect some of the IDE devices. The primary and secondary
designation is determined by switch or jumper settings on each IDE device.

v If two IDE devices are on a single cable, and only one is a hard disk drive, the

hard disk drive must be set as a primary device.

v You must also set the SCSI ID for any SCSI device that you install in the

computer. Each SCSI device has its own methods and considerations for setting
the SCSI ID. See the instructions that come with the SCSI device for details
about setting the SCSI ID for the SCSI device.

Replacing a diskette drive in bay 1

To replace a diskette drive in the IBM IntelliStation E Pro Type 6226 computer,
complete the following steps.

Note: The IntelliStation E ProType 6226 computer supports only one diskette drive.

1. Read the information in “Preinstallation steps” on page 64.

2. Turn off the computer and attached devices, and disconnect all external cables
and power cords.

3. Remove the cover (see “Removing the cover of the 6226” on page 60).

4. Disconnect power and signal cables from the drive.

Installing options 65

5. Rotate the diskette drive bay cage until the drive cage latch catches the front
of the computer chassis.

6. Remove the screws holding the diskette drive in place and slide the diskette
drive out of the rear of the bay.

7. Touch the static-protective package containing the diskette drive to any
unpainted metal surface on the computer; then, remove the diskette drive from
the package and place it on a static-protective surface.

8. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.

9. Slide the drive into the drive bay through the rear of the drive cage, and then
attach the diskette drive to the drive cage.

10. Rotate the drive cage back into the computer chassis.

11. Connect one end of the diskette or IDE signal cable into the back of the drive
and the other end of the cable into the diskette or IDE connector on the
system board. For the location of the diskette or IDE connectors, see “System
board internal cable connectors” on page 44.

Note: Make sure to route the signal cable so that it does not block the airflow

to the rear of the drives or over the microprocessor.

12. Connect the power cable to the back of the drive. The connectors are keyed

and can be inserted only one way.

13. If you have other options to install or remove, do so now.

14. Replace the cover (see “Replacing the cover of the 6226” on page 72).

15. Reconnect the external cables and power cords; then, turn on the attached

devices and the computer.

Replacing a hard disk drive in bay 2

To replace a hard disk drive in the IBM IntelliStation E Pro Type 6226 computer,
complete the following steps:

1. Read the information in “Preinstallation steps” on page 64.

2. Turn off the computer and attached devices, and disconnect all external cables
and power cords.

66 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

3. Remove the cover (see “Removing the cover of the 6226” on page 60).

4. Disconnect power and signal cables to the failed hard disk drive.

5. Rotate the drive bay cage of the drive that you need to replace until the latch
catches the front of the computer chassis.

6. Squeeze the sides of the rail guides on the side of the old hard disk drive and
slide the drive out of the bay.

7. Remove the sliding rail guides from the old hard disk drive.

8. Touch the static-protective package containing the new drive to any unpainted
metal surface on the computer; then, remove the drive from the package and
place it on a static-protective surface.

9. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.

10. Attach the sliding rails from the old hard disk drive to the sides of the hard disk
drive using screws from the old hard disk drive.

11. Slide the drive into the drive bay until the drive snaps into place.

12. If you are installing an IDE device, connect one end of the IDE signal cable
into the back of the drive and the other end of the cable into the IDE connector
on the system board. For the location of the IDE connectors, see “System
board internal cable connectors” on page 59. If you are installing a SCSI
device, connect one end of the SCSI signal cable to the device and the other
end to the SCSI connector on the SCSI adapter.

Note: Make sure to route the signal cable so that it does not block the airflow

to the rear of the drives or over the microprocessor.

Installing options 67

13. Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.

14. If you have other options to install or remove, do so now.

15. Replace the cover (see “Replacing the cover of the 6226” on page 72).

16. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.

Installing a drive in bays 3 or 4

To install or replace drives in bays 3 or 4 of the IBM IntelliStation E Pro Type 6226
computer, complete the following steps:

1. Read the information in “Preinstallation steps” on page 64.

2. Turn off the computer and attached devices, and disconnect all external cables
and power cords.

3. Remove the cover (see “Removing the cover of the 6226” on page 60).

4. Disconnect power and signal cables to the drive.

5. If you are installing a new drive, use a screwdriver to pry the electromagnetic
cover from the drive bay.

6. Rotate the drive bay cage where you want to install or replace a drive out of
the computer chassis.

68 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

7. If you are replacing a drive, remove the screws holding the drive in place and
slide the drive out through the front of the bay.

Note: If you are installing a drive that contains a laser, observe the following

safety precaution.

Statement 3:

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices,
or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product

could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other

than those specified herein might result in hazardous radiation
exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.

8. Touch the static-protective package containing the drive to any unpainted metal
surface on the computer; then, remove the drive from the package and place it
on a static-protective surface.

9. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.

Installing options 69

10. Slide the drive into the drive bay through the front, and then attach the drive to
the drive cage using metal screws.

11. Place the drive cage back into the computer chassis.

12. If you are installing an IDE device, connect one end of the IDE signal cable
into the back of the drive and the other end of the cable into the IDE connector
on the system board. For the location of the IDE connectors, see “System
board internal cable connectors” on page 44. If you are installing a SCSI
device, connect one end of the SCSI cable to the device and the other end to
the SCSI connector on the SCSI adapter.

Note: Make sure to route the signal cable so that it does not block the airflow

to the rear of the drives or over the microprocessor.

13. Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.

14. If you have other options to install or remove, do so now.

15. Replace the cover (see “Replacing the cover of the 6226” on page 72).

16. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.

Installing memory modules

You can increase the amount of memory in the computer by installing memory
modules. The IntelliStation E Pro computer uses industry-standard, PC2100 266
MHz double data rate (DDR) dual inline memory modules (DIMMs).

Complete the following steps to install a DIMM.

Attention: When handling static-sensitive devices, take precautions to avoid
damage from static electricity. For details about handling these devices, see
“Handling electrostatic discharge-sensitive devices” on page 132.

1. Review the safety precautions listed in “Safety information” on page 129.

70 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

2. Turn off the computer and all attached devices. Disconnect all external cables
and power cords; then, remove the cover (see “Removing the cover of the
6226” on page 60).

3. Rotate the drive cages until the drive-cage latches catch the chassis.

4. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the computer. Then, remove the new DIMM from the
package.

5. Gently open the retaining clip on each end of the DIMM slot. Turn the DIMM
so that the pins align correctly with the connector.

6. Insert the DIMM into the connector. Firmly press the DIMM straight down into
the connector by applying pressure on both ends of the DIMM simultaneously.
The retaining clips snap into the locked position when the DIMM is firmly
seated in the connector.

DIMM connector 1

DIMM connector 2

7. If there is a gap between the DIMM and the retaining clips, the DIMM has not
been correctly installed. Open the retaining clips, remove the DIMM, then
reinsert it.

8. If you have other options to install or remove, do so now.

9. Replace the cover (see “Replacing the cover of the 6226” on page 72).

10. Reconnect the external cables and power cords. Turn on the attached devices,
and turn on the computer.

Installing a security rope clip

To help prevent theft, you can add a rope clip and cable to the computer.

Complete the following steps to install the rope clip:

1. Review the safety precautions listed in “Safety information” on page 129.

2. Turn off the computer and all attached devices. Disconnect all external cables

and power cords; then, remove the cover (see “Removing the cover of the
6226” on page 60).

3. Use a screwdriver to remove the two metal knockouts.

4. Insert the rope clip through the rear panel; then, attach and tighten the nuts.

5. Thread the cable through the rope clip and around an object that is not part of

or permanently secured to the building structure or foundation, and from which
the cable cannot be removed. Fasten the cable ends together with a lock. After
you add the security cable, make sure that it does not interfere with other

Installing options 71

cables connected to the computer.

6. Reconnect the external cables and power cords, and turn on the attached
devices, then the computer.

Replacing the cover of the 6226

Complete the following steps to replace the computer cover:

1. Clear any cables that might impede the replacement of the cover.

2. Place the cover over the chassis, and pivot it down over the computer until it
snaps into place.

Rope clip

3. Reconnect the external cables and power cords to the computer; then, connect
the power cords to electrical outlets.

4. Turn on the attached devices; then, turn on the computer.

72 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Connecting external options

You can connect a number of optional external devices to the connectors on the
rear and front of the computer. If your computer comes with a SCSI adapter
installed, you can attach a SCSI storage expansion enclosure to your computer.

Complete the following steps to attach an external device:

1. Read “Before you begin” on page 41, review the safety precautions listed in
Statement 1 and Statement 5 in “Safety information” on page 129, and read the
documentation that comes with your options.

2. Be sure that your computer and all attached devices are turned off.

3. Follow the instructions that come with the option to prepare it for installation and
to connect it to the computer.

Note: If you are attaching a SCSI device, see “SCSI cabling requirements” on

page 78 and “Setting SCSI IDs” on page 78 for SCSI ID and cabling
information.

The following connectors are provided for attaching peripheral input/output devices
to your computer:

v One mouse
v One keyboard
v One parallel
v Two serial
v One Ethernet
v Four USB (two on front and two on rear)
v One line in
v One line out
v One microphone
v One video (optional multiple connectors on some models)
v One Ultra160 SCSI (some models)

Installing options 73

Input/output connector locations

The following illustration shows the location of input/output (I/O) connectors on the
front of the IntelliStation E Pro Type 6216 computer.

USB 3

USB 4

The following illustration shows the location of input/output (I/O) connectors on the
rear of the IntelliStation E Pro Type 6216 computer.

Mouse

Parallel

Ethernet

USB 2

Microphone

SCSI connector (some models)

Keyboard

Serial 2

Serial 1

USB 1

Line out

Line in

Video

Power cord connector

74 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

The following illustration shows the location of input/output (I/O) connectors on the
front of the IntelliStation E Pro Type 6226 computer.

USB 4

USB 3

The following illustration shows the location of input/output (I/O) connectors on the
rear of the IntelliStation E Pro Type 6226 computer.

Ethernet

Power cord connector

Mouse

Parallel

Microphone

Keyboard

Serial 2

Serial 1 Video

USB 1
and 2

Line in

Line out

Installing options 75

v Video connector

Your computer uses an AGP adapter in the AGP slot on the system board. The
video connector is on the adapter and is located on the rear of your computer.

Some models come with a digital video interface (DVI) connector for connecting
a digital monitor.

v Keyboard connector

Your computer has one keyboard connector.

Note: If you attach a standard (non-USB) keyboard to the keyboard connector,

the USB ports and devices are disabled during the power-on self-test
(POST).

v Mouse connector

Your computer has one mouse connector that supports a mouse or other pointing
device. The mouse connector is on the rear of your computer.

v Parallel connector

There is one 25-pin, female D-shell parallel connector on the rear of your
computer. This connector supports three standard Institute of Electrical and
Electronics Engineers (IEEE) 1284 modes of operation: Standard Parallel Port
(SPP), Enhanced Parallel Port (EPP), and Extended Capability Port (ECP).

Use the Configuration/Setup Utility program to configure the parallel connector as
bidirectional. With this configuration, data can be read from and written to a
device. In bidirectional mode, the computer supports the ECP and EPP modes.
See page 13 for instructions for configuring the parallel connector.

v Serial connectors

Your computer has two standard 9-pin D-shell serial connectors: serial connector
1 and serial connector 2.

v Gigabit Ethernet connector

Your computer comes with an integrated Gigabit Ethernet controller. This
controller provides an interface for connecting to 10-Mbps, 100-Mbps, or 1-Gbps
networks and provides full-duplex (FDX) capability, which enables simultaneous
transmission and reception of data on the Ethernet local area network (LAN).

To access the Ethernet port, connect a Category 3, 4, or 5 unshielded
twisted-pair (UTP) cable to the RJ-45 connector on the rear of your computer.

Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the

network be Category 5 or higher. The 1 Gbps Fast Ethernet standard
requires that the cabling in the network be Category 5e or higher.

The Ethernet (RJ-45) connector has two LEDs. The Ethernet link LED is on the
left. When this LED is on, there is an active connection on the Ethernet port. The
Ethernet transmit/receive activity LED is on the right. When this LED is on, there
is activity between the computer and the network.

Important: To operate the computer within FCC Class B limits, use a category 5
Ethernet cable.

76 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Activity LED

(green)

Link LED
(green)

8

1

v Universal Serial Bus (USB) connectors

Your computer has four Universal Serial Bus (USB) 2.0 connectors (two on the
front and two on the rear of the computer) for optional telephony and multimedia
devices. USB devices are configured automatically with Plug and Play
technology.

Notes:

1. If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB connectors and devices will be disabled during the power-on self-test.

2. If you install a USB keyboard that has a mouse connector, the USB keyboard
emulates a mouse. You will not be able to disable the mouse settings in the
Configuration/Setup Utility program.

Use a 4-pin USB cable to connect external devices to USB connectors.

USB 2.0 technology transfers data at up to 480 Mb per second (Mbps) with a
maximum of 127 external devices and a maximum signal distance of 5 meters
(16 ft) per segment provided that the device attached to the computer is a USB

2.0 device. If the computer has multiple USB devices attached to it, the USB hub

must be USB 2.0, or all USB 2.0 devices will transfer data at 12 Mbps.

v Audio connectors

The audio connectors are used to attach external audio equipment to your
computer.

Mic (pink)

Line in (blue)

Line out (green)

– Microphone

This connector is used to connect a microphone to your computer for
recording sounds on the hard-disk drive or using speech recognition software.

– Line in

This connector is used to accept audio signals from external devices, such as
line output from external audio equipment into the computer sound system.

– Line out

This connector is used to send audio signals from the computer to external
devices, such as powered speakers with built-in amplifiers, headphones,
multimedia keyboards, or the audio Line in connector on a stereo system.

Note: The internal speaker in your computer is disabled when any device is

attached to this connector.

v Adaptec Ultra160 SCSI connector

Some models come with an Adaptec Ultra160 SCSI adapter that supports a
SCSI internal channel that supports up to 15 SCSI devices. This configuration
supports zero wait state, 32-bit memory transfers at 160 MB per second when
low voltage differential (LVD) SCSI peripheral devices are attached. In addition,
this adapter uses:

– Double-transition clocking to achieve high transfer rates
– Domain-name validation to negotiate compatible data-transfer speeds with

each device

Installing options 77

– Cyclic redundancy checking for improved data reliability

Configuring the Gigabit Ethernet controller

The Ethernet controller is a PCI Plug and Play device. You do not need to set any
jumpers or configure the controller for your operating system before you use the
Ethernet controller. However, you must install a device driver to enable your
operating system to address the Ethernet controller. The device drivers are provided
on the Device Drivers and IBM Enhanced Diagnostics CD.

When you connect your computer to the network, the Ethernet controller
automatically detects the data-transfer rate (10 Mbps, 100 Mbps, or 1 Gbps) on
the network and then sets the controller to operate at the appropriate rate. In
addition, if the Ethernet ports that your computer is connected to support
auto-negotiation, the Gigabit Ethernet controller sets the appropriate duplex state.
That is, the Ethernet controller adjusts to the network data rate, whether the data
rate is standard Ethernet (10BASE-T), Fast Ethernet (100BASE-TX/1000BASE-T),
half duplex (HDX), or full duplex (FDX). The controller supports half-duplex (HDX)
and full-duplex (FDX) modes at both speeds.

High-performance Ethernet modes

Your Ethernet controller supports optional modes, such as teaming, load balancing,
fault tolerance, and virtual LANs, which provide higher performance, security, and
throughput for your computer. These modes apply to the integrated Ethernet
controller and to the controllers on supported Ethernet adapters.

SCSI cabling requirements

If your computer comes with a SCSI adapter, you can install three internal SCSI
devices using the SCSI signal cable that comes with it. If you plan to attach
external SCSI devices, you must order an additional SCSI cable. To select and
order the correct cables for use with external devices, contact your IBM reseller or
IBM marketing representative. To receive an indication of SCSI hard disk drive
activity, you must also connect the SCSI adapter to the SCSI LED (J35) connector
on the system board (see “System board” on page 58 for the location of the internal
SCSI connector).

Setting SCSI IDs

Each SCSI device connected to a SCSI controller must have a unique SCSI ID.
This ID enables the SCSI controller to identify the device and ensure that different
devices on the same SCSI channel do not attempt to transfer data simultaneously.
SCSI devices that are connected to different SCSI channels can have duplicate
SCSI IDs. See the information that is provided with the device for instructions for
setting its SCSI ID. With a SCSI adapter installed in your computer, you can use its
68-pin SCSI connector to connect different types of SCSI devices.

To install SCSI devices, you must have an optional PCI SCSI adapter installed. See
the information that is provided with the device for instructions to set its SCSI ID.

78 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

FRU information (service only)

The field replaceable unit (FRU) procedures are intended for trained servicers who
are familiar with IBM products.

IntelliStation E Pro Type 6216

The following section contains information about removing components of the
IntelliStation E Pro Type 6216.

Baffle

Note: Read “Before you begin” on page 41 and the safety notices at “Safety

information” on page 129.

Complete the following steps to remove the baffle:

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover and the frame-support bracket (see“Removing the cover of
the 6216” on page 45 and “Removing the frame-support bracket” on page 45).

Release tabs

3. Grasp the baffle on the top and bottom of the wide end and squeeze gently;
then, pull the baffle up and away from the back of the chassis.

4. When the baffle is free of the back of the chassis, lift it out of the computer.

To reinstall the baffle, set the two pins on the bottom of the baffle into the slots
provided for them in the chassis; then, gently squeeze the baffle near the two tabs
on the top of the baffle so that the tabs slide into the two notches provided for
them.

Adapter retainer

Note: Read “Before you begin” on page 41 and the safety notices at “Safety

information” on page 129.

Complete the following steps to remove the adapter retainer:

© Copyright IBM Corp. 2002 79

Fan

Release
latch

Retainer slots

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover (see“Removing the cover of the 6216” on page 45.

3. Rotate the retainer up and pull the adapter retainer away from the chassis.

To install the adapter retainer, reverse the previous steps, sliding the two side knobs
on the retainer into the channels provided for them on the chassis and positioning
the retainer so that the plastic tabs are pressed against the inside of the PCI slot
covers.

Note: Read “Before you begin” on page 41 and the safety notices at “Safety

information” on page 129.

Complete the following steps to remove the fan:

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover and the frame-support bracket (see“Removing the cover of
the 6216” on page 45 and “Removing the frame-support bracket” on page 45).

3. Remove the air baffle (see “Baffle” on page 79).

4. Disconnect the fan cable from the system board.

5. Push the two of the four tabs on the right of the chassis toward the rear, and
then push in until the fan is released. Pull the fan out of the computer.

6. Pull the fan up and out of the chassis.

To install the rear fan, reverse the previous steps.

Operator information panel

Note: Read “Before you begin” on page 41 and the safety notices at “Safety

information” on page 129.

80 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Complete the following steps to remove the operator information panel:

Release
latch

Retainer slots

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover and the frame-support bracket (see“Removing the cover of
the 6216” on page 45 and “Removing the frame-support bracket” on page 45).

3. Swing the CD-ROM drive cage up.

4. Disengage the operator information panel cable from the system board.

5. Press upward on the lower tab of the operator information panel until it comes
loose.

Note: It might be necessary to use the tip of a screwdriver to disengage the

lower tab.

Speaker

6. Push inward on the two tabs of the top section of the operator information panel
until it pops free of the chassis; then, remove it from the computer, making sure
that the cable follows freely.

To install the operator information panel, reverse the previous steps.

Note: Read “Before you begin” on page 41 and the safety notices at “Safety

information” on page 129.

Complete the following steps to remove the speaker:

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover and the frame-support bracket (see“Removing the cover of
the 6216” on page 45 and “Removing the frame-support bracket” on page 45).

3. Rotate the diskette drive cage to its vertical position.

FRU information (service only) 81

4. Disconnect the speaker cable from the system board.

Retainer slots

Power supply

5. Lift the speaker up and out of the side brackets.

To replace the speaker, reverse the previous steps.

Note: Read “Before you begin” on page 41 and the safety notices at “Safety

information” on page 129.

Complete the following steps to remove the power supply:

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover and the frame-support bracket (see“Removing the cover of
the 6216” on page 45 and “Removing the frame-support bracket” on page 45).

3. Swing the diskette drive cage up.

82 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

4. Disconnect the internal power supply cables.

5. Remove the two screws that secure the power supply to the chassis.

6. Lift the power supply out of the chassis.

To replace the power supply, reverse the previous steps.

Microprocessor/fan-sink assembly

Note: Read “Before you begin” on page 41, “Handling electrostatic

discharge-sensitive devices” on page 132, and the safety notices at “Safety
information” on page 129.

Complete the following steps to remove the microprocessor and fan-sink assembly:

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover and the frame-support bracket (see“Removing the cover of
the 6216” on page 45 and “Removing the frame-support bracket” on page 45).

3. Remove the air baffle (see “Baffle” on page 79).

4. Rotate the CD-ROM drive cage up.

5. Disconnect any cables that impede access to the microprocessor.

Note: The fan and underlying heat sink are attached and do not need to be

separated from each other. Remove the fan-sink assembly from the
microprocessor as a single unit.

6. Remove the fan-sink assembly from the microprocessor:

FRU information (service only) 83

a. Detach the fan-sink cable.

b. Loosen the two captive screws (in leaf-spring enclosures) on either side of

the fan-sink assembly, exerting pressure on the screwdriver.

c. With the two captive screws loosened, pivot the leaf spring assemblies

outward and out of the notches on the fan-sink assembly.

d. Lift the fan-sink assembly up and out of the computer.

Note: It might be necessary to gently twist the fan-sink assembly to loosen

it from the microprocessor.

Important: Be careful when handling the adhesive material on the

microprocessor. If the adhesive material on the microprocessor
will be reused, do not contaminate it. If replacement adhesive
material is provided with the replacement part, be sure to
remove all traces of existing adhesive material from the
microprocessor before applying the new adhesive material.

7. Rotate the locking lever on the microprocessor socket from its closed and
locked position until it stops or clicks in the fully open position (approximately
135° angle), as shown.

Attention: You must ensure that the locking lever on the microprocessor
socket is in the fully open position before you remove or insert the
microprocessor in the socket. Failure to do so might result in permanent
damage to the microprocessor, microprocessor socket, and system board.

Lever open

84 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Lever closed

System board

Lever open

Lever closed

8. Lift the microprocessor up and out of the computer.

To install a microprocessor and fan-sink assembly, reverse the previous steps.

Notes:

1. Read “Before you begin” on page 41, “Handling electrostatic discharge-sensitive
devices” on page 132, and “Safety information” on page 129.

2. When replacing the system board, you must either update the system with the
latest firmware or restore the pre-existing firmware that the customer provides
on a diskette or CD image.

Complete the following steps to remove the system board:

1. Turn off the computer and attached devices; then, disconnect all external
cables and power cords.

2. Remove the cover and the frame-support bracket (see“Removing the cover of
the 6216” on page 45 and “Removing the frame-support bracket” on page 45).

3. Remove the air baffle (see “Baffle” on page 79).

4. Disconnect all cables on the system board.

5. Pivot the drive cages up; then, remove the drives and cages from the
computer.

6. Remove any of the following components that are installed on the system
board:

v Battery (see “Replacing the battery” on page 39).
v Microprocessor (see “Microprocessor/fan-sink assembly” on page 83).

v Adapters (see “Working with adapters” on page 46).
v DIMMs (“Installing memory modules” on page 54).

Note: The power supply has been removed in the illustration for purposes of

Important: If you plan to reinstall an existing microprocessor to the new

system board, be careful when handling the adhesive material
on the microprocessor. If the adhesive material on the
microprocessor will be reused, do not contaminate it. If
replacement adhesive material is provided with the replacement
system board, be sure to remove all traces of existing adhesive
material from the microprocessor before applying the new
adhesive material.

clarification (see “Power supply” on page 82). If any installed items
impede your ability to easily access the system board, you can remove

FRU information (service only) 85

them from the computer.

System board
screws ( 8 places )

Heatsink retention
module screws
( 4 places )

Heatsink
retention
clip

7. Remove the 12 screws that secure the system board to the chassis and put
them in a safe place.

Note: Four of the screws described in step 7 secure the heat-sink retention

module to the heat-sink retention clip, with the system board in between
them. It is easier to remove these screws while the system board is
positioned in the chassis.

8. Remove the heat-sink retention module and set it aside.

9. Gently slide the system board slightly toward the front of the computer until it
disengages from the chassis; then, lift the board up and out of the computer.

10. Remove the heat-sink retention clip.

To install the system board, reverse the previous steps.

86 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

IntelliStation E Pro Type 6226

The following section contains instructions for removing components from the
IntelliStation E Pro Type 6226.

Main rear fan

Note: Read “Before you begin” on page 41 and “Safety information” on page 129.

Complete the following steps to remove the main rear fan:

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover (see “Removing the cover of the 6226” on page 60).

3. Disconnect the fan cable from the system board.

4. On the outside of the chassis, use side cutters to sever the four rubber
extensions on the fan.

5. Pull the fan away from the chassis.

To install the main rear fan, reverse the previous steps.

Note: After guiding the four rubber extensions through the apertures on the

chassis, use needle-nosed pliers to pull the extensions firmly through.

SCSI fan

Complete the following steps to remove the SCSI fan:

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover (see “Removing the cover of the 6226” on page 60).

3. Disconnect the fan cable from the system board.

FRU information (service only) 87

4. Grasp the fan bracket and push it gently toward the left side of the chassis until
the tabs are released from the chassis and the bracket pivots out.

Retainer slots

Retainer tabs
( 4 places )

5. Pull the fan and bracket away from the chassis.

To install the SCSI fan and bracket, reverse the previous steps.

Operator information panel

Note: Read “Before you begin” on page 41 and “Safety information” on page 129.

Complete the following steps to remove the operator information panel:

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover (see “Removing the cover of the 6226” on page 60).

3. Disconnect the operator information panel from the system board.

4. Press the release tab on the right of the operator information panel to the left
until it comes loose.

88 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Note: It might be necessary to use the tip of a screwdriver to disengage the

lower tab.

Release
latch

Retainer slots

5. Push inward on the two left tabs of the operator information panel until it pops
free of the chassis; then, remove it from the computer, making sure that the
cable follows freely.

To install the operator information panel, reverse the previous steps.

Speaker and bracket

Note: Read “Before you begin” on page 41 and “Safety information” on page 129.

Complete the following steps to remove the speaker and bracket:

1. Turn off the computer and attached devices; then, disconnect all external cables
and power cords.

2. Remove the cover (see “Removing the cover of the 6226” on page 60).

3. Rotate the diskette drive cage up.

FRU information (service only) 89

4. Disconnect the speaker cable from the system board.

Locking tabs

Tab slots

5. Grasp the bracket assembly and pull it gently toward the left side of the chassis
until the tabs are free of the chassis.

6. Pull the bracket assembly out of the computer.

7. Press on the tabs of the speaker until it comes away from the bracket; then, pull
the speaker out of the bracket.

90 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual

Locking tabs

Support tabs