IBM IntelliStation E Pro, IntelliStation E Pro 6216, IntelliStation E Pro 6226 Hardware Maintenance Manual
IBM IntelliStation E Pro
Types6216and6226
Hardw are Maintenance Man ual
IBM IntelliStation E Pro
Types6216and6226
Hardw are Maintenance Man ual
Note
Before using this information and the product it supports, read “Notices” on page 166.
Third Edition (February 2003)
The most recent version of this document is available at http://www.ibm.com/pc/support.
© Copyright International Business Machines Corporation 2002. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
About this manual
This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the IBM
IntelliStation®E Pro Types 6216 and 6226.
Important: The field replaceable unit (FRU) procedures are intended for trained
servicers who are familiar with IBM products. Before servicing an IBM
product, be sure to review “Safety information” on page 129.
Important safety information
Be sure to read all caution and danger statements in this book before performing
any of the instructions. See “Safety information” on page 129.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
®
Online support
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
You can download the most current diagnostic, BIOS flash code, and device driver
files from http://www.ibm.com/pc/support/ on the World Wide Web.
© Copyright IBM Corp. 2002 iii
iv IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
Contents
About this manual .......................iii
Important safety information ....................iii
Online support .........................iii
General checkout ........................1
General information .......................3
Notices and statements used in this book ...............4
Features and specifications.....................4
Features and specifications — Type 6216 ..............5
Features and specifications — Type 6226 ..............6
Computer controls and indicators ..................7
Turning on the computer ......................8
Turning off the computer ......................8
Configuration .........................11
Using the Configuration/Setup Utility program..............11
Starting the Configuration/Setup Utility program ............11
Configuration/Setup Utility menu choices ..............12
Using passwords .......................16
Enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent ........19
Using the SCSISelect Utility program (some models) ...........19
Starting the SCSISelect Utility program ...............19
SCSISelect menu choices ....................19
Using the Boot Menu program ...................20
Diagnostics ..........................21
Diagnostic tools overview .....................21
POST error log .........................21
POST beep codes .......................21
Small computer system interface (SCSI) messages (some models) .....22
Diagnostic programs and error messages ...............22
Text messages ........................23
Downloading the diagnostics program ...............23
Starting the diagnostic programs and viewing the test log ........24
Diagnostic error message tables .................24
PC-Doctor for Windows
®
.....................24
Error charts ..........................25
Recovering the operating system and preinstalled software ........25
Recovering or installing device drivers ...............25
Recovering the operating system .................25
Creating and using an IBM Enhanced Diagnostics diskette .........26
Creating an IBM Enhanced Diagnostics diskette............26
Using the Enhanced Diagnostics diskette ..............27
Recovery-repair diskette .....................27
Creating a recovery-repair diskette ................27
Using the recovery-repair diskette .................27
Erasing a lost or forgotten password .................28
Updating BIOS code .......................28
Recovering from a POST/BIOS update failure .............29
Clearing CMOS.........................31
Power checkout ........................31
Troubleshooting the Ethernet controller ................32
© Copyright IBM Corp. 2002 v
Network connection problems ..................32
Ethernet controller troubleshooting chart ..............32
Ethernet controller messages ..................33
Replacing the battery ......................39
Installing options .......................41
Before you begin ........................41
System reliability considerations ..................41
Installing options in the IntelliStation E Pro Type 6216 ..........42
Major components of the IntelliStation E Pro Type 6216 .........42
System board ........................43
Removing the cover of the 6216 .................45
Removing the frame-support bracket ................45
Working with adapters .....................46
Installing internal drives.....................48
Installing memory modules ...................54
Installing a security rope clip ...................55
Replacing the cover of the 6216 .................55
Installing options in the IntelliStation E Pro Type 6226 ..........57
Major components of the IntelliStation E Pro Type 6226 computer .....57
System board ........................58
Removing the cover of the 6226 .................60
Working with adapters .....................60
Installing internal drives.....................63
Installing memory modules ...................70
Installing a security rope clip ...................71
Replacing the cover of the 6226 .................72
Connecting external options ....................73
Input/output connector locations .................74
Configuring the Gigabit Ethernet controller ..............78
High-performance Ethernet modes.................78
SCSI cabling requirements ...................78
Setting SCSI IDs .......................78
FRU information (service only) ..................79
IntelliStation E Pro Type 6216 ...................79
Baffle...........................79
Adapter retainer .......................79
Fan............................80
Operator information panel ...................80
Speaker ..........................81
Power supply ........................82
Microprocessor/fan-sink assembly .................83
System board ........................85
IntelliStation E Pro Type 6226 ...................87
Main rear fan ........................87
SCSI fan ..........................87
Operator information panel ...................88
Speaker and bracket......................89
Power supply ........................91
Microprocessor/fan-sink assembly .................91
System board ........................93
Symptom-to-FRU index .....................95
Beep symptoms ........................95
No-beep symptoms .......................97
vi IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
Diagnostic error codes ......................97
Error symptoms ........................99
POST error codes .......................106
POST (ISPR) error procedures ..................109
ServeRAID error codes .....................111
SCSI error codes .......................113
Temperature error messages ...................113
Fan error messages ......................114
Power error messages......................114
System shutdown .......................114
Voltage related system shutdown.................115
Temperature related system shutdown ...............115
DASD checkout ........................115
Host built-in self test (BIST) ....................116
Bus fault messages.......................116
Undetermined problems .....................117
Problem determination tips ....................118
Parts listing for the IntelliStation E Pro ..............119
Type 6216 ..........................119
System, Type 6216 ......................120
Recovery CD, Type 6216 ...................121
Type 6226 ..........................122
System, Type 6226 ......................123
Recovery CD, Type 6226 ...................124
Keyboards ..........................126
Power cords .........................126
Related service information ...................129
Safety information .......................129
General safety .......................129
Electrical safety .......................130
Safety inspection guide ....................131
Handling electrostatic discharge-sensitive devices ..........132
Grounding requirements ....................133
Safety notices (multilingual translations) ..............133
Notices ...........................166
Edition notice ........................166
Trademarks.........................166
Important notes .......................167
Product recycling and disposal .................168
Electronic emission notices ...................168
Contents vii
viii IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
General checkout
The computer diagnostic programs are stored on the Device Drivers and IBM
Enhanced Diagnostics CD. These programs are the primary method of testing the
major components of the computer: the system board, Ethernet controller, video
controller, RAM, keyboard, mouse (pointing device), diskette drive, serial ports, hard
disk drives, and parallel port. You can also use them to test some external devices.
See “Diagnostics” on page 21.
Also, if you cannot determine whether a problem is caused by the hardware or by
the software, you can run the diagnostic programs to confirm that the hardware is
working properly.
When you run the diagnostic programs, a single problem might cause several error
messages. When this occurs, work to correct the cause of the first error message.
After the cause of the first error message is corrected, the other error messages
might not occur the next time you run the test.
A failed computer might be part of a shared DASD cluster (two or more computers
sharing the same external storage devices). Prior to running diagnostics, verify that
the failing computer is not part of a shared DASD cluster.
A computer might be part of a cluster if:
v The customer identifies the computer as part of a cluster.
v One or more external storage units are attached to the computer and at least
one of the attached storage units is additionally attached to another computer or
unidentifiable source.
v One or more computers are located near the failing computer.
If the failing computer is suspected to be part of a shared DASD cluster, all
diagnostic tests can be run except diagnostic tests that test the storage unit (DASD
residing in the storage unit) or the storage adapter attached to the storage unit.
Notes:
1. For computers that are part of a shared DASD cluster, run one test at a time in
looped mode. Do not run all tests in looped mode, because this could enable
the DASD diagnostic tests.
2. If multiple error codes are displayed, diagnose the first error code displayed.
3. If the computer hangs with a POST error, go to “Symptom-to-FRU index” on
page 95.
4. If the computer is suspended and no error message is displayed, see
“Undetermined problems” on page 117.
5. For information about power supply problems, see “Symptom-to-FRU index” on
page 95.
6. For safety information, see “Safety information” on page 129.
7. For intermittent problems, check the error log; see “POST error log” on page 21
and “Undetermined problems” on page 117.
© Copyright IBM Corp. 2002 1
001 IS THE COMPUTER PART OF A CLUSTER?
YES. Schedule maintenance with the customer. Shut down all
computers related to the cluster. Run storage test.
NO. Go to step 002.
002 IF THE COMPUTER IS NOT PART OF A CLUSTER:
v Turn off the computer and all external devices.
v Check all cables and power cords.
v Set all display controls to the middle position.
v Turn on all external devices.
v Turn on the computer.
v Record any POST error messages displayed on the screen. If an
error is displayed, look up the first error in the “POST error
codes” on page 106.
v Check the System Error Log. If an error was recorded by the
computer, see “Symptom-to-FRU index” on page 95.
v Start the Diagnostic Programs. See “Starting the diagnostic
programs and viewing the test log” on page 24.
v Check for the following responses:
1. One beep.
2. Readable instructions or the main menu.
003 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?
NO. Find the failure symptom in “Symptom-to-FRU index” on
page 95.
YES. Run the diagnostic programs. If necessary, see “Diagnostic
programs and error messages” on page 22.
If you receive an error, see “Symptom-to-FRU index” on page 95.
If the diagnostics were completed successfully and you still suspect
a problem, see “Undetermined problems” on page 117.
2 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
General information
The IBM IntelliStation E Pro computer, Type 6216 or Type 6226, incorporates many
of the latest advances in computing technology and can be expanded and upgraded
as your needs change.
If you have access to the Internet, you can obtain up-to-date information about the
computer and other IBM computer products at http://www.ibm.com/pc/intellistation/
on the World Wide Web.
See the following illustrations for the location of the computer model and serial
number labels. You will need these numbers to register the computer with IBM.
Note: The illustrations in this document might differ slightly from your hardware.
Type 6216:
Type 6226:
Model number and
serial number
Model number
and Serial number
© Copyright IBM Corp. 2002 3
Notices and statements used in this book
The caution and danger statements used in this book also appear in the multilingual
safety information book that is accessible through Access IBM and on the IBM
IntelliStation Documentation CD. Each statement is numbered for easy reference
corresponding to statements in the safety book.
The notices and statements are as follows:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Features and specifications
The tables in this section provide information about the features and specifications
of the IntelliStation E Pro computer Type 6216 and Type 6226.
4 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
Features and specifications — Type 6216
The following table provides a summary of the features and specifications of the
IntelliStation E Pro Type 6216 computer. Depending on the model, some features
and specifications might not apply.
Table 1. Features and specifications
Microprocessor:
Supports one Intel Pentium
256 KB or 512 KB Level-2 cache and
400 or 533 MHz front-side bus (FSB)
Memory:
v Minimum: 256 MB
v Maximum: 2.0 GB
v Type: PC2100 DIMMs
v Slots: Two dual inline
Drives:
(depending on model)
v Diskette: 1.44 MB (3 mode)
v Hard disk drive (IDE or SCSI)
v One of the following:
– CD-ROM: IDE
– DVD-ROM: IDE
– CD-RW: IDE
Expansion bays:
(depending on model)
v One 5.25-in. bay (one CD-ROM
drive installed)
v Two 3.5-in. bays (one diskette drive
and one hard disk drive installed)
PCI expansion slots:
Three 33 MHz/32-bit on the system
board (some models come with a
SCSI adapter installed)
Power supply:
One 160 watt (90-240 V ac)
Video adapter:
(depending on model)
v Matrox Millennium G450 (DVI-I)
with 32 MB DDR SDRAM video
memory and a single DVI-I or dual
analog connectors
v NVIDIA Quadro4 200NVS (LFH-60)
with 64 MB DDR SDRAM video
memory and dual analog
connectors (or dual digital monitor
capability with the purchase of an
additional pigtail cable)
®
4 with
Size:
v Height: 104 mm (4.1 in.)
v Depth: 412 mm (16.2 in.)
v Width: 360 mm (14.2 in.)
v Weight: approximately 9.1 kg (20
lb) when fully configured or 6.8 kg
(15 lb) minimum
Integrated functions:
v One 10/100/1000 Ethernet
controller on the system board
with RJ-45 Ethernet connector
v Two serial ports
v Parallel port
v Four USB ports
v Keyboard port
v Mouse port
v Audio ports
– Line out
– Line in
–Mic
v Dual-channel bus mastering IDE
controller
Acoustical noise emissions:
v Sound power, idling: 4.9 bel
maximum
v Sound power, operating: 5.2 bel
maximum
Environment:
v Air temperature:
– Computer on: 10° to 35°C
(50.0° to 95.0°F). Altitude: 0 to
2133 m (6998.0 ft)
– Computer off: 10° to 43°C
(50.0° to 109.4°F). Maximum
altitude: 2133 m (6998.0 ft)
v Humidity:
– Computer on: 8% to 80%
– Computer off: 8% to 80%
Heat output:
Approximate heat output in British
thermal units (Btu) per hour
v Minimum configuration: 257 Btu (75
watts)
v Maximum configuration: 686 Btu
(200 watts)
Airflow:
Approximately 0.68 cubic meters every
three minutes (24 cubic feet every 3
minutes)
Electrical input:
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 90 V ac
– Maximum: 137 V ac
v Input voltage high range:
– Minimum: 180 V ac
– Maximum: 265 V ac
v Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.095 kVA
– Maximum: 0.470 kVA
Notes:
1. Power consumption and heat
output vary depending on the
number and type of optional
features installed and the
power-management optional
features in use.
2. These levels were measured in
controlled acoustical environments
according to the procedures
specified by the American National
Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given
location might exceed the average
values stated because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which a large number of computers
will operate.
General information 5
Features and specifications — Type 6226
The following table provides a summary of the features and specifications of the
IntelliStation E Pro Type 6226 computer. Depending on your model, some features
and specifications might not apply.
Table 2. Features and specifications
Microprocessor:
Supports one Intel Pentium 4 with 256
KB or 512 KB Level-2 cache and 400
or 533 MHz front-side bus (FSB)
Memory:
v Minimum: 256 MB
v Maximum: 2.0 GB
v Type: PC2100 DIMMs
v Slots: Two dual inline
Drives:
(depending on model)
v Diskette: 1.44 MB (3 mode)
v Hard disk drive (IDE or SCSI)
v One of the following:
– CD-ROM: IDE
– DVD-ROM: IDE
– CD-RW: IDE
Expansion bays:
(depending on model)
v Two 5.25-in. bay (one CD-ROM
drive installed)
v Two 3.5-in. bays (one diskette drive
and one hard disk drive installed)
PCI expansion slots:
Three 33 MHz/32-bit on the system
board (some models come with a
SCSI adapter installed)
Power supply:
One 200 watt (90-240 V ac)
Video adapter:
(depending on model)
v Matrox Millennium G450 (DVI-I)
with 32 MB DDR SDRAM video
memory and a single DVI-I or dual
analog connectors
v NVIDIA Quadro4 200NVS (LFH-60)
with 64 MB SDR SDRAM video
memory and dual analog
connectors (or dual digital monitor
capability with the purchase of an
additional pigtail cable)
v ATI Fire GL8800 (DVI-I and SVGA)
with 128 MB DDR SDRAM video
memory, one DVI-I connector and
one SVGA connector
Size:
v Height: 140 mm (5.5 in.)
v Depth: 425 mm (16.7 in.)
v Width: 425 mm (16.7 in.)
v Weight: approximately 11.4 kg (25
lb) when fully configured or 10.0
kg (22 lb) minimum
Integrated functions:
v One 10/100/1000 Ethernet
controller on the system board
with RJ-45 Ethernet connector
v Two serial ports
v Parallel port
v Four USB ports
v Keyboard port
v Mouse port
v Audio ports
– Line out
– Line in
–Mic
v Dual-channel bus mastering IDE
controller
Acoustical noise emissions:
v Sound power, idling: 5.0 bel
maximum
v Sound power, operating: 5.2 bel
maximum
Environment:
v Air temperature:
– Computer on: 10° to 35°C
(50.0° to 95.0°F). Altitude: 0 to
2133 m (6998.0 ft)
– Computer off: 10° to 43°C
(50.0° to 109.4°F). Maximum
altitude: 2133 m (6998.0 ft)
v Humidity:
– Computer on: 8% to 80%
– Computer off: 8% to 80%
Heat output:
Approximate heat output in British
thermal units (Btu) per hour
v Minimum configuration: 257 Btu (75
watts)
v Maximum configuration: 686 Btu
(200 watts)
Airflow:
Approximately 0.68 cubic meters every
three minutes (24 cubic feet every 3
minutes)
Electrical input:
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 90 V ac
– Maximum: 137 V ac
v Input voltage high range:
– Minimum: 180 V ac
– Maximum: 265 V ac
v Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.080 kVA
– Maximum: 0.300 kVA
Notes:
1. Power consumption and heat
output vary depending on the
number and type of optional
features installed and the
power-management optional
features in use.
2. These levels were measured in
controlled acoustical environments
according to the procedures
specified by the American National
Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given
location might exceed the average
values stated because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which a large number of computers
will operate.
6 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
Computer controls and indicators
Type 6216
Ethernet transmit/
receive activity
Ethernet speed 1 Gbps
Type 6226
Ethernet transmit/receive
activity LED
Diskette drive
activity LED
Diskette
eject button
CD-ROM drive
activity LED
CD eject
button
Power-control
button
Power-on LED
Hard disk drive
activity LED
Ethernet speed 1Gbps LED
Power-control
button
Power-on LED
Hard disk drive
activity LED
Diskette drive
activity LED
CD-eject
button
CD-ROM drive
activity LED
Diskette-eject
button
General information 7
Ethernet transmit/receive activity LED: When this LED is lit, it indicates that there
is activity between the computer and the network. The Ethernet transmit/receive
activity LED is located on the Ethernet (RJ-45) connector on the rear of the
computer.
Ethernet speed 1 Gbps LED: When this LED is lit, it indicates that the Ethernet
speed is 1 Gbps. When the LED is off, the Ethernet speed is 10 Mbps or 100
Mbps. The Ethernet speed LED is located on the Ethernet (RJ-45) connector on the
rear of the computer.
Diskette drive activity LED: When this LED is lit, it indicates that the diskette drive
is in use.
Diskette-eject button: Press this button to release a diskette from the drive.
CD-ROM drive activity LED: When this LED is lit, it indicates that the CD-ROM
drive is in use.
CD-eject button: Press this button to open the tray to insert or remove a CD.
Power-control button: Press this button to manually turn the computer on or off.
Power-on LED: When this LED is lit, it indicates that the computer is turned on.
Hard disk drive activity LED: When this LED is lit, it indicates that the hard disk
drive is in use.
Turning on the computer
After you connect the computer to a power source, the computer can start in either
of the following ways:
v You can press the power-control button on the front of the computer to start the
computer.
v If the computer is turned on and a power failure occurs, the computer will start
automatically when power is restored.
Important: After turning on the computer for the first time, you must complete the
operating system setup procedure before turning off the computer; otherwise,
unexpected results might occur.
Turning off the computer
Use one of the following procedures to turn off the computer.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
8 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
from the device, ensure that all power cords are disconnected from the power
source.
2
1
v You can press the power-control button on the front of the computer. This starts
an orderly shutdown of the operating system, if this feature is supported by the
operating system, and places the computer in Standby mode.
Note: After you turn off the computer, wait at least 5 seconds before you press
the power-control button to turn on the computer again.
v You can press and hold the power-control button for more than 4 seconds to
cause an immediate shutdown of the computer. You can use this feature if the
operating system stops functioning.
v If you cannot use the power-control button to turn off the computer, disconnect
the computer power cords from the electrical outlets.
Note: After disconnecting the power cords, wait approximately 15 seconds for
the computer to stop running.
General information 9
10 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
Configuration
The following configuration programs are provided with the computer:
v Configuration/Setup Utility program
This program is part of the basic input/output system (BIOS) code that comes
with the computer. You can use this program to configure serial- and
parallel-connector assignments, change the drive startup sequence, set the date
and time, and set passwords. For more information on how to start this utility,
see “Starting the Configuration/Setup Utility program”.
v Broadcom NetXtreme Gigabit Ethernet Boot Agent program
The Broadcom NetXtreme Gigabit Ethernet Boot Agent program is part of the
BIOS code that comes with the computer. You can use this program to configure
the computer to start from the network. For information about how to enable this
utility, see “Enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent” on
page 19.
v SCSISelect Utility (some models)
With the SCSISelect Utility program, you can configure the devices that are
connected to the optional SCSI adapter. Use this program to change default
values, resolve configuration conflicts, and perform a low-level format on a SCSI
hard disk drive. For information about how to start this utility, see “Starting the
SCSISelect Utility program” on page 19.
v Boot Menu program
The Boot Menu is part of the BIOS code that comes with the computer. You can
use the Boot Menu program to temporarily alter the order in which the computer
accesses startable devices for one startup session without reconfiguring the
startup sequence in the Configuration/Setup Utility program. For more
information, see “Using the Boot Menu program” on page 20.
The following sections provide the instructions for starting the utility programs.
Using the Configuration/Setup Utility program
This section provides the instructions for starting the Configuration/Setup Utility
program and descriptions of the menu choices that are available.
Starting the Configuration/Setup Utility program
The Configuration/Setup Utility program starts automatically when POST detects
that newly installed or removed hardware is not reflected in the current
configuration. A diagnostic error message is displayed. See “Diagnostics” on
page 21 for details about POST and information about the error messages.
Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the computer and watch the monitor screen. If the computer is already
on when you start this procedure, you must shut down the operating system,
turn off the computer, wait a few seconds until all in-use LEDs go off, and
restart the computer. (Do not use Ctrl+Alt+Del to restart the computer.)
2. When the message Press F1 for Configuration/Setup, Press F12 for Boot
Menu appears at the bottom of the screen during startup, press F1. (This prompt
appears on the screen for only a few seconds. You must press F1 quickly.)
© Copyright IBM Corp. 2002 11
Note: If you have set both administrator and user passwords, you must type
the administrator password to access the full Configuration/Setup Utility
menu.
3. Follow the instructions that appear on the screen.
Use the Up Arrow (↑) and Down Arrow (↓) keys to select menu choices in any
Configuration/Setup Utility menu. Some menu choices provide information only.
Some menu choices show fields that you can change. These fields are enclosed by
square brackets. You can change the values in these fields by using Left Arrow (←)
and Right Arrow (→) keys to change the value, or you can type information in the
field.
To restore the current setting for a menu item, press F9. To restore the default
setting for a menu item, press F10.
Configuration/Setup Utility menu choices
From the Configuration/Setup Utility main menu, you can select settings that you
want to change. The Configuration/Setup Utility main menu is similar to the one
shown in the following illustration:
Configuration/Setup Utility
•
System Summary
•
System Information
•
Devices and I/O Ports
••Start Options
•
Date and Time
•
System Security
•
Advanced Setup
•
Power Management
Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help < > < > Move
<Esc> Exit <Enter> Select
Notes:
1. You can press F1 to display help information for a selected menu item.
2. The choices on some menus might differ slightly, depending on the BIOS code
version in the computer.
The following choices are available from the main menu:
v System Summary
This choice contains general information about the computer, such as a summary
of components and computer configuration. You can view information about the
type and speed of the microprocessor and the amount of memory that is installed
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields of the configuration and system information.
v System Information
Select this choice to view the machine type and model number, the computer
serial number, and the revision level or issue date of the BIOS code that is
stored in the flash electrically erasable programmable ROM (EEPROM).
12 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
↑↓
v Devices and I/O Ports
Select this choice to view or change the assignments for devices and
input/output ports.
– Mouse
®
Select this choice to enable a mouse or PS/2
pointing device.
– Diskette Drive A
Select this choice to set the type of diskette drive installed in the computer.
You can disable the diskette drive, or you can enable various types of diskette
drives.
– Floppy Disk Controller
Select this choice to enable or disable the diskette drive controller.
– IDE Controller
Select this choice to enable the primary IDE controller, the secondary IDE
controller, or both IDE controllers.
– System Board Ethernet
Select this choice to set the system-board Ethernet controller to Enabled or
Disabled.
– System Board Ethernet PXE/DHCP
Select this choice to enable the Broadcom NetXtreme Gigabit Ethernet Boot
Agent or to enable Dynamic Host Configuration Protocol (DHCP).
– ASF POST Function
If you have a remote system management device or adapter installed in the
computer, select this choice to enable or disable the Alert Standard Format
(ASF) POST function. Enabling this function configures the computer to be
managed remotely on a dedicated protocol.
– Audio Support
Select this choice to enable or disable audio support.
– Serial Port Setup
Select this choice to configure the serial ports. If you enable a port, you can
set the base input/output (I/O) address and the interrupt level. If you select
Automatic, the operating system automatically configures these settings.
– USB Setup
Select this choice to enable or disable the USB ports in the computer. The
USB Support setting can be Enabled or Disabled. USB-device support
determines whether BIOS code support for USB devices will be enabled when
you start the computer. You can also enable or disable support for a USB
keyboard or mouse.
– Parallel Port Setup
Select this choice to enable or disable the parallel port in the computer. If you
enable the port, you can set the base input/output (I/O) address, the interrupt,
and the Parallel Port Extended Mode. If you disable the port, the operating
system automatically configures these settings. If you set the Parallel Port
Extended Mode to ECP, you can set the Extended Mode direct memory
address (DMA). The parallel port address can be specified or disabled. If you
need to change this setting, set the address so that it does not conflict with
other hardware.
Complete the following steps to view or change the parallel-connector
assignment:
1. From the Configuration/Setup Utility menu, select Devices and I/O Ports
and press Enter.
Configuration 13
2. Select Parallel Port Setup and press Enter.
3. Use the Left Arrow (←) and Right Arrow (→) keys to change settings and
press Esc.
Note: When you configure the parallel connector as bidirectional, use an
IEEE 1284-compliant cable. The cable must not exceed 3 meters
(9.8 ft).
4. Follow the instructions on the screen to save your changes and exit from
the Configuration/Setup Utility menu.
– IDE Hard Disk Drive 0, 1, 2, and 3
Select this choice to view or change the settings for IDE drives 0, 1, 2, or 3.
You can set each drive for Compatible or High Performance.IfanIDE
device attached to the system board IDE controller does not function properly
or causes other IDE devices attached to the same controller to function
improperly, set this field to Compatible.
v Start Options
You can select keyboard operating characteristics, such as the keyboard speed
and whether the computer starts with the keyboard number lock on or off. You
also can enable the computer to run without a diskette drive, monitor, or
keyboard.
Select this choice to view or change the start options. Start options take effect
when you start the computer.
The following menu items are available in the Start Options menu:
– Startup Sequence
The computer uses a startup sequence to determine the order in which the
computer checks devices to find a boot record. For example, you can define a
startup sequence that checks for a startable diskette in the diskette drive, then
checks the hard disk drive in bay 1, and then checks a network adapter.
You can also enable the computer to start from the network by enabling the
Broadcom NetXtreme Gigabit Ethernet Boot Agent to customize the network
as the first startable device in the startup sequence.
To change the startup sequence of the computer, complete the following
steps:
1. From the Configuration/Setup Utility program, select Start Options and
press Enter.
2. Select Startup Sequence and press Enter.
3. Select the device that you want to be the first startable device using the
Left Arrow (←) and Right Arrow (→) keys. Then, select the devices that you
want to be the second startable device and the third startable device.
4. After customizing the startup order, press Esc until you return to the main
menu.
5. Select Save Settings and press Enter.
You can enable a virus-detection test that checks for changes in the master
boot record at startup.
– Fast Power On Self Test
You can select Auto to speed up the system POST process by bypassing
some testing procedures.
– Power On Logos
Select Enabled to display the IBM logo during POST.
– Keyboard NumLock State
14 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
Select Enabled to activate the keyboard numbers lock upon startup.
– Memory Test
This item is set to Enabled. You cannot alter this setting.
– Configuration Table
Select Enabled to display the preboot system configuration table.
v Date and Time
Select this choice to set the system date and time. The system time is in a
24-hour format (hour:minute:second).
v System Security
Select this choice to set an administrator password or a system owner’s name.
This choice appears only on the full Configuration/Setup Utility main menu.
You can set the computer to prompt you for an administrator password or user
password at startup. You can also set the security on diskette and hard disk
drives to protect your data from tampering.
Select Administrator Password to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
The administrator password provides access to all choices on the
Configuration/Setup Utility main menu. You can set, change, or delete both the
administrator and user passwords and enable a user to change the user
password.
You must set an administrator password to set a user password. A user
password grants a user access to the computer for use but denies the user
access to configuration settings.
You must set a user password to set a Password on Boot. If this setting is
enabled, the computer will require a password at startup.
If you set an administrator password and a user password, you can set your
diskette drive and hard disk drive security settings to prevent tampering with
important data. You can set Floppy Drive and Hard Disk Drive security settings
to Normal, Write Protect All Sectors, and Write Protect Boot Sectors.
v Advanced Setup
Select this choice to change the values for advanced hardware features, such as
PCI configuration and Plug and Play operating-system settings.
A message appears above the choices on this menu to alert you that the system
might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
v Power Management
Select this choice to enable or disable system power settings.
The following choices are available in this menu item:
– APM BIOS Mode
This field controls the Advanced Power Management (APM) support to the
operating system. Enable APM BIOS Mode when the operating system
supports APM-enabled computers.
– IDE Hard Disk Standby Timer
This field indicates which IRQ the Advanced Configuration and Power
Interface (ACPI) uses.
– Time to Low Power
Select this choice to set the time that will elapse from the last keyboard or
mouse activity until the computer assumes a low power sleep state.
Configuration 15
– Sleep Mode
You can set this menu choice only if Time to Low Power is set.
– Power Switch < 4 sec.
You can set this to Power Off or Suspend.
– System wake-up event
Select this choice to control the event that occurs when the computer wakes
up.
– Serial Port Ring Detect
Set this menu choice to Enabled to set the computer to wake up when activity
is detected on the serial port modem.
– Wake Up on Alarm
Select this choice to set the computer to wake up at a certain day or time.
You can set this to Disabled, Time, and Date/Time.
– Alarm Day of Month
You can set this menu item only if you have set Wake Up on Alarm to Time
or Date/Time. Set the day of the month for the computer to wake up.
– Alarm Time
You can set this menu item only if you have set Wake Up on Alarm to Time
or Date/Time. Set the time of the day for the computer to wake up.
– ACPI Sleep State
Select which power level the computer uses in Standby mode. If you select
S1, power is maintained to all devices, but all processor activity is halted. If
you select S3, power is maintained only for the main memory. Exit from the
S3 state might not be supported by all installed adapters.
– Restart on AC/Power Failure
This field controls whether the system will stay on after ac power is removed
and then restored. Select Power On if you use a power strip to turn on the
computer. Select Stay Off if you want the computer to remain off after power
is restored. Select Last State to have the computer return to its previous
state.
v Error Logs
Select this choice to view any errors that occur during POST.
v Save Settings
Select this choice to save your customized settings.
v Restore Settings
Select this choice to restore the previous settings.
v Load Default Settings
Select this choice to restore the factory settings.
v Exit Setup
Select this choice to exit from the Configuration/Setup Utility program.
If you have made any changes, the program will prompt you to save the changes
or exit without saving the changes.
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement an administrator password.
16 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
The administrator password provides access to all choices on the
Configuration/Setup Utility main menu. You can set, change, or delete the
administrator password.
Attention: If you set an administrator password and then forget it, you cannot
override or remove it. You must replace the system board.
The summary of the administrator password features is as follows:
v No password is required to start the system.
v Type the password to access the Configuration/Setup Utility program.
v All choices are available on the Configuration/Setup Utility main menu.
Complete the following steps to set an administrator password:
1. From the Configuration/Setup Utility main menu, select System Security and
press Enter.
2. Select Administrator Password and press the Right Arrow (→) key.
3. Type the password you want to set in the Enter Password field and press
Enter.
4. Type the password again in the Enter Password again field and press Enter.
5. Press Enter to Set or Change Password. The setting in the Administrator
Password field changes to Present.
6. Press Esc until you return to the main menu.
7. Select Save Settings and Press Enter.
After you have set an administrator password, you can then set a user password to
authorize a user to operate the computer. You must set an administrator password
to set a user password.
You can use any combination of up to seven characters (A–Z, a–z, 0–9, and
blanks) for the user password. Keep a record of the password in a secure place. If
you forget the user password, you can regain access to the computer through one
of the following methods:
v Type the administrator password at the power-on prompt. Start the
Configuration/Setup Utility program and change the user password.
v Change the position of the password check jumper as described in “Setting the
password check jumper (JP1)” on page 18.
v Remove the battery and then reinstall the battery. See “Replacing the battery” on
page 39 for instructions.
To set a user password, complete the following steps:
1. Set an administrator password. See the instructions on page 17.
2. Select User Password and press the Right Arrow key.
3. Type the password you want to set in the Enter Password field and press
Enter.
4. Type the password again in the Enter Password Again field and press Enter.
5. Press Enter to Set or Change Password. The setting in the User Password
field changes to Present.
6. Select Save Settings and press Enter.
If you set a user password, you can then enable Password on Boot. If you enable
this setting, you must type a user password when you start the computer.
Configuration 17
Setting the password check jumper (JP1)
The following illustration shows the location of the password check jumper (JP1) on
the system board.
DIMM
connector 2
System fan
connector 1
(CN2)
SCSI LED
connector
Rear fan
connector
AGP
Microprocessor
and fan
Microprocessor
fan connector
(CN3)
DIMM
connector 1
PCI
connector 1
PCI
connector 2
Internal
speaker
PCI
connector 3
Boot block
jumper (JP6)
Battery
Wake on LAN
connector
Password
check
jumper
(JP1)
CMOS
clear
jumper
(JP3)
®
Complete the following steps to set the password check jumper (JP1):
1. Review “Safety information” on page 129.
2. Turn off the computer and peripheral devices and disconnect all external cables
and power cords; then, remove the cover (see “Removing the cover of the
6216” on page 45).
3. Move the jumper from pins 1 and 2 to pins 2 and 3. This clears the user
password for one boot cycle.
Note: You can now start the computer one time without having to use the user
password, but if you do not use the Configuration/Setup Utility program
to change or delete the password, the next time you start the computer,
the original user password will be reinstated.
4. Connect the computer to a power source, keyboard, monitor, and mouse.
5. Turn on the computer.
You can now start the Configuration/Setup Utility program and either delete the old
password or set a new user password.
18 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
Enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent
The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code
that comes with the computer. You can enable the Broadcom NetXtreme Gigabit
Ethernet Boot Agent from the Configuration/Setup Utility program. The Broadcom
NetXtreme Gigabit Ethernet Boot Agent enables you to configure the network as a
startable device, and you can customize where the network startup option appears
in the startup sequence.
To enable Broadcom NetXtreme Gigabit Ethernet Boot Agent, complete the
following steps:
1. From the Configuration/Setup Utility main menu, select Devices and I/O Ports
and press Enter.
2. Select System Board Ethernet PXE/DHCP and use the Right Arrow (→) key to
set it to Enabled.
3. Select Save Settings and press Enter.
Using the SCSISelect Utility program (some models)
SCSISelect is a menu-driven configuration utility program that you can use for
models that come with a SCSI adapter. You can use this program to:
v View the default SCSI IDs
v Locate and correct configuration conflicts
v Perform a low-level format on a SCSI hard disk
The following sections provide instructions for starting the SCSISelect Utility
program and descriptions of the menu choices.
Starting the SCSISelect Utility program
Complete the following steps to start the SCSISelect utility program:
1. Turn on the computer.
2. When the <<< Press <CTRL><A> for SCSISelect Utility! >>> prompt appears,
press Ctrl+A.
Note: If an administrator password has been set, you are prompted to type the
password to start the SCSISelect Utility program.
3. When the Would you like to configure the host adapter or run the SCSI
disk utility? question appears, make the selection and press Enter.
4. Use the arrow keys to select a choice from the menu.
v Press Esc to return to the previous menu.
v Press the F5 key to switch between color and monochrome modes (if the
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected
items, and press Enter.
SCSISelect menu choices
The following choices appear on the SCSISelect Utility menu:
v Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the instructions that
appear on the screen.
Configuration 19
You can view or change the following controller settings:
– Host Adapter SCSI ID
Select this choice to view the SCSI controller ID, normally 7.
– SCSI Parity Checking
This choice is set to Enabled and cannot be changed.
– Host Adapter SCSI Termination
This choice is set to Enabled and cannot be changed.
– Boot Device Options
Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device for which you want to
configure parameters.
– SCSI Device Configuration
Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra
SCSI devices.
- The transfer rate for Ultra3 SCSI LVD devices is 160 MBps
- The transfer rate for Ultra2 SCSI LVD devices is 80 MBps
- The transfer rate for Fast SCSI devices is 20 MBps
– Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options.
v SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the computer and
watch the SCSISelect messages as each drive spins up. After the drive
that you want to view or format spins up, press Ctrl+A.
Using the Boot Menu program
The Boot Menu program is a built-in, menu-driven configuration utility program that
you can use to temporarily redefine the startup sequence without changing settings
in the Configuration/Setup Utility program.
Complete the following steps to use the Boot Menu program to change the startup
sequence of the computer:
1. Turn off the computer.
2. Restart the computer.
3. Press F12.
4. Select the startup device.
The next time the computer is started, it returns to the startup sequence set in the
Configuration/Setup Utility program.
20 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual
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