Ibm INTELLISTATION E PRO 6214, INTELLISTATION E PRO 6204 User Manual

IntelliStation E Pro

Types 6204 and 6214

User’s Guide

Welcome. . .

Thank you for buying an IBM IntelliStation E Pro computer.

Set up the computer

This contains

User’s Guide

information for setting up, installing options, and preparing applications to run on your computer. This book also contains information regarding everyday use and solving problems.

You can find the most current information about your computer at http://www.ibm.com/pc/support/ on the IBM Web site.

Start the computer

Did the computer

start correctly?

Ye s

Do you plan to

use Windows 2000 or

Windows XP?

Complete the setup

program

Go to the Solving Problems

chapter

Install another

operating system

System is ready to use.

• Use on your to register

Access IBM

your computer

• Install options and applications

Computer Support

Computer working

properly?

Ye s

Check all cables for loose connections and verify that all optional devices you installed are on the Compatibility Matrix. You can view the Compatibility Matrix at:

http://www.ibm.com/pc/accessories/ index.html

Problem

solved?

Ye s

Use the troubleshooting information provided with your computer to determine the cause of the problem and the action to take.

After you register and profile, you will be able to:

• Diagnose problems using the IBM Online Assistant

• Participate in the IBM discussion forum

• Receive e-mail notifications of technical updates

related to your profiled products

http://www.ibm.com/pc/register http://www.ibm.com/pc/support

Phone an IBM HelpCenter . You can view the HelpCenter phone numbers in the Support Phone list at:

http://www.ibm.com/pc/support

Problem

solved?

Ye s

Flash the latest levels of BIOS and download the latest level of diagnostics.You can download this code at:

http://www.ibm.com/pc/support

Ye s

Problem

solved?

IBM® IntelliStation® E Pro

User’s Guide

IBM

First Edition (October 2001)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Chapter 1. Introducing the IntelliStation E Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features and specifications for the desktop model . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features and specifications for the tower model . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Preinstalled software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Software Selections CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Other software CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

What your IntelliStation E Pro computer offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Reliability, availability, and serviceability features. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Computer controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 2. Setting up your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Selecting a location for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Arranging your workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Comfort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Glare and lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Electrical outlets and cable lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Moving the stabilizing feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting the voltage-selection switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting computer cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Recording important numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Running the operating system setup program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Registering your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Access IBM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing other operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Product Recovery Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Creating emergency diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Creating a Recovery Repair diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Creating a Norton AntiVirus Rescue diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 3. Operating your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Turning on your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using video features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Video device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Changing monitor settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using audio features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Line in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Line out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Managing your computer on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Wake on LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Intel Boot Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

LANClient Control Manager (LCCM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

System Migration Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Desktop Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Anti-intrusion features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Component protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Data protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Locking the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Shutting down your operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Turning off your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 4. Configuring your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the IBM Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Starting the IBM Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

IBM Setup Utility main menu choices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the SCSISelect Utility program (some models) . . . . . . . . . . . . . . . . . . . . . . . 32

Starting the SCSISelect Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

SCSISelect menu choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the Intel Boot Agent Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Starting the Intel Boot Agent Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Intel Boot Agent Utility menu choices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 5. Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

System reliability considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Desktop model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Major components of the desktop model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installing options in a desktop model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Tower model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Major components of the tower model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

System and PCI extender boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Installing options in a tower model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Connecting external options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Input/output connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Input/output connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Diagnostic tools overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Power-on self-test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Small computer system interface (SCSI) messages (some models) . . . . . . . . . . . . 85

Diagnostic programs and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Starting the diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Diagnostic error message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Other diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Software error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Troubleshooting the Ethernet controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Ethernet controller messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Intel Boot Agent messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Recovering your operating system and preinstalled software . . . . . . . . . . . . . . . . 106

Recovering or installing device drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Recovering the operating system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using the Recovery Repair diskette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using ConfigSafe and the Save Our System (SOS) feature . . . . . . . . . . . . . . . 107

Erasing a lost or forgotten password (clearing CMOS) . . . . . . . . . . . . . . . . . . . . . 108

Recovering from a POST/BIOS update failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

iv IBM® IntelliStation® E Pro: User’s Guide

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Getting information, help, and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Getting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Getting help and service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Purchasing additional services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Appendix A. Using the Software Selections CD . . . . . . . . . . . . . . . . . . . . . . . . 115

Features of the Software Selections CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Starting the Software Selections CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Installing software using the Software Selections CD . . . . . . . . . . . . . . . . . . . . . . 116

Appendix B. Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Computer and keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Monitor screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Moving your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Appendix C. Computer records. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Serial numbers and keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Appendix D. Viewing the license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Appendix E. Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Warranty service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Before you call for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Calling for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

IBM Statement of Limited Warranty Z125-4753-06 8/2000 . . . . . . . . . . . . . . . . 125

Part 1 - General Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Appendix F. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Federal Communications Commission (FCC) statement . . . . . . . . . . . . . . . . . . 135

Industry Canada Class A emission compliance statement. . . . . . . . . . . . . . . . . 135

Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . 135

United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . 136

European Union EMC Directive conformance statement. . . . . . . . . . . . . . . . . . 136

Taiwan electrical emission statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . 136

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Contents v

vi IBM® IntelliStation® E Pro: User’s Guide

Safety information

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Statement 1

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

• Connect all power cords to a properly wired and grounded electrical outlet.

• Connect to properly wired outlets any equipment that will be attached to this product.

• When possible, use one hand only to connect or disconnect signal cables.

• Never turn on any equipment when there is evidence of fire, water, or structural damage.

• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

viii IBM® IntelliStation® E Pro: User’s Guide

Statement 2

CAUTION:

When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

• Throw or immerse into water.

• Heat to more than 100 C (212 F)

• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

• Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into

Safety information ix

Statement 4

≥18 kg (39.7 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

CAUTION:

Use safe practices when lifting.

Statement 5

CAUTION:

The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

x IBM® IntelliStation® E Pro: User’s Guide

Statement 8

CAUTION:

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Safety information xi

xii IBM® IntelliStation® E Pro: User’s Guide

Preface

This book will help you become familiar with your IBM® IntelliStation® E Pro computer and its many features. This book describes how to set up, configure, operate, maintain, and install options in your computer. Information about software, problem solving, and getting help are also included.

Related Information

The following documentation contains additional information about your computer. Because your computer comes with IBM-preinstalled software, you might be able to view some of these documents in Access IBM. See “Using Access IBM” on page 16. The IBM documents listed below can also be found at http://www.ibm.com on the World Wide Web.

• Hardware Maintenance Manual

This publication contains information for trained service technicians. It can be found at http://www.ibm.com/pc/support on the World Wide Web.

• README files on the Device Driver and IBM Enhanced Diagnostics CD Several README files on this CD contain diagnostic tools and preinstalled device

drivers. Other README files on this CD contain information about the various adapters and devices that might be attached to your computer.

• Adaptec SCSI documentation This publication, accessible through Access IBM, contains information and

instructions for installing and configuring small computer systems interface (SCSI) device drivers and devices.

• Safety Information

This publication, accessible through Access IBM, contains multilingual caution and danger statements.

Notices and statements used in this book

The caution and danger statements used in this book also appear in the multilingual safety information book that is accessible through Access IBM. Each statement is numbered for easy reference corresponding to statements in the safety book.

The notices and statements are as follows:

• Notes: These notices provide important tips, guidance, or advice.

• Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

• Attention: These notices indicate potential damage to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur.

• Caution: These statements indicate situations that can be potentially hazardous to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

• Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

xiv IBM® IntelliStation® E Pro: User’s Guide

Chapter 1. Introducing the IntelliStation E Pro

Thank you for selecting an IBM IntelliStation E Pro computer. Your computer incorporates many of the latest advances in computing technology and can be expanded and upgraded as your needs change.

If you have access to the Internet, you can obtain up-to-date information about your computer and other IBM computer products at http://www.ibm.com/pc/intellistation on the World Wide Web.

Refer to the following illustrations for the location of the computer model and serial number labels. You will need these numbers to register your computer with IBM.

Note: The illustrations in this document might differ slightly from your hardware.

Desktop model:

Tower model:

Serial number

Features and specifications for the desktop model

The following table provides a summary of the features and specifications. Some features and specifications are not available on all models.

Microprocessor:

Intel

Pentium® 4 with 256 KB

Level-2 cache

Memory:

• Minimum: 128 MB

• Maximum: 1.0 GB

• Type: PC133 DIMMs

• Slots: three dual inline

Internal drives:

• Hard disk drive: IDE

• One of the following: — CD-ROM: IDE — DVD-ROM: IDE — CD-RW: IDE

Expansion bays:

• Two 5.25-in. bays (one CDROM drive installed, one hard disk drive installed)

• One 3.5-in. bay (one diskette drive installed)

PCI expansion slots:

Three 33 MHz/32-bit lowprofile slots on the system board

Power supply:

160 watt (90-240 V ac)

Video adapter:

NVidia Quadro2 EX LP AGP adapter with 32 MB video memory

Size and weight:

• Height: 104 mm (4.1 in.)

• Depth: 412 mm (16.2 in.)

• Width: 360 mm (14.2 in.)

• Weight: approximately 9.1 kg (20

lb) when fully configured or 6.8 kg (15.0 lb) minimum

Integrated functions:

• 10BASE-T/100BASE-TX Ethernet controller on the system board with RJ-45 Ethernet port

• Two serial ports

• One parallel port

• Two USB ports

• Keyboard port

• Mouse port

• Audio ports — Line out — Line in — Mic

• Dual-channel bus mastering IDE

controller

Acoustical noise emissions:

• Sound power, idling: 5.1 bel maximum

• Sound power, operating: 5.2 bel maximum

Environment:

• Air temperature: — Computer on: 10° to 35° C

(50.0° to 95.0° F). Altitude: 0 to 2133 m (6998.0 ft)

— Computer off: 10° to 43° C

(50.0° to 109.4° F). Maximum altitude: 2133 m (6998.0 ft)

• Humidity: — Computer on: 8% to 80% — Computer off: 8% to 80%

Heat output:

Approximate heat output in British thermal units (Btu) per hour

• Minimum configuration: 257 Btu (75 watts)

• Maximum configuration: 686 Btu (200 watts)

Electrical input:

• Sine-wave input (50-60 Hz) required

• Input voltage low range: — Minimum: 90 V ac — Maximum: 137 V ac

• Input voltage high range: — Minimum: 180 V ac — Maximum: 265 V ac

• Input kilovolt-amperes (kVA)

approximately:

— Minimum: 0.08 kVA — Maximum: 0.52 kVA

2 IBM® IntelliStation® E Pro: User’s Guide

Features and specifications for the tower model

The following table provides a summary of the features and specifications. Some features and specifications are not available on all models.

Microprocessor:

• Intel

Memory:

• Minimum: 128 MB

• Maximum: 1.5 GB

• Type: PC133 DIMMs

• Slots: three dual inline

Internal drives:

• Hard disk drive: IDE or SCSI

• One of the following:

Expansion bays:

• Two 5.25-in. bays (1 CD-ROM

• Five 3.5-in. bays (1 diskette

PCI expansion slots:

• Three 33 MHz/32-bit slots on

• Two 33 MHz/32-bit slots on the

Power supply:

Video adapter: (depending on

your model)

• Matrox G450 AGP adapter

• NVidia Quadro2 Pro AGP

Pentium® 4 with 256 KB

Level-2 cache

— CD-ROM: IDE — DVD-ROM: IDE — CD-RW: IDE

drive installed)

the system board

adapter extender card

340 watt (90-240 V ac)

with 16 MB SDRAM video memory

adapter with 64 MB SDRAM video memory

Size and weight:

• Height: 445 mm (17.5 in.)

• Depth: 498 mm (19.6 in.)

• Width: 165 mm (6.5 in.)

• Weight: approximately 19.5 kg (43

lb) when fully configured or 15.9 kg (35 lb) minimum

Integrated functions:

• 10BASE-T/100BASE-TX Ethernet controller on the system board with RJ-45 Ethernet port

• Two serial ports

• One parallel port

• Two USB ports

• Keyboard port

• Mouse port

• Audio ports — Line out — Line in — Mic

• Dual-channel bus mastering IDE

controller

Acoustical noise emissions:

• Sound power, idling: 5.1 bel maximum

• Sound power, operating: 5.2 bel maximum

Environment:

• Air temperature: — Computer on: 10° to 35° C

(50.0° to 95.0° F). Altitude: 0 to 2133 m (6998.0.7 ft)

— Computer off: 10° to 43° C

(50.0° to 109.4° F). Maximum altitude: 2133 m (6998.0 ft)

• Humidity: — Computer on: 8% to 80% — Computer off: 8% to 80%

Heat output:

Approximate heat output in British thermal units (Btu) per hour

• Minimum configuration: 257 Btu (75 watts)

• Maximum configuration: 1455 Btu (425 watts)

Electrical input:

• Sine-wave input (50-60 Hz) required

• Input voltage low range: — Minimum: 90 V ac — Maximum: 137 V ac

• Input voltage high range: — Minimum: 180 V ac — Maximum: 265 V ac

• Input kilovolt-amperes (kVA)

approximately:

— Minimum: 0.08 kVA — Maximum: 0.52 kVA

Inventory checklist

Take an inventory of items as you unpack them to ensure that you have all of the components. If any items are missing or damaged, contact your place of purchase. The following is a list of items shipped with your IBM IntelliStation E Pro computer:

• One keyboard

• One mouse

Chapter 1. Introducing the IntelliStation E Pro 3

Software

• One power cord (9-ft line cord)

• One compact disc with device drivers

• This User’s Guide

Your IBM IntelliStation E Pro computer comes with either Microsoft® Windows® 2000

Professional Workstation software, including application programs, diagnostic tools, and device drivers. Some software is preinstalled on your computer, and some software is on the Software Selections CD and on the Device Drivers and IBM Enhanced Diagnostics CD that come with your computer.

Important

The software, other than the Microsoft operating system, is licensed under the terms of the IBM International License Agreement for Non-Warranted Pro- grams. Use of your computer signifies acceptance of this license agreement. For detailed instructions about viewing the license agreement, see Appendix D, “Viewing the license agreement,” on page 121.

or Windows XP® Professional preinstalled and variety of

Preinstalled software

In addition to the Microsoft operating system, your preinstalled software includes the following programs:

• Access IBM provides links to selected IBM Web sites and the IBM Assistant, a help system for many tasks. Access IBM also provides shortcuts to help accomplish many of these tasks. Double-click the Access IBM icon on the desktop to display the Access IBM menu. If this icon is not on your desktop, find Access IBM in the Start menu.

• Adobe Acrobat Reader is used to display portable document format (PDF) files. You can download the most current versions of Adobe Acrobat Reader for other languages and operating systems from the Adobe Web site at http://www.adobe.com on the World Wide Web.

• ConfigSafe is a comprehensive configuration tracking and recovery tool. It provides features that you can use to restore your system if your computer becomes damaged, unusable, or unstartable.

• IBM Backup and Restore provides a link to the Web site from which you can download the IBM Backup and Restore program. The program creates and stores a backup image of the primary partition (drive C) of your hard disk drive. You can recover this backup image in the event that drive C becomes damaged or unusable.

• IBM Product Registration program can be used to register your computer with IBM. When you register your computer with IBM, information is entered into an IBM database, which enables IBM to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

• Online Books enables you to access documentation that contains detailed information about your computer.

• PC-Doctor for Windows is a program to help you locate and resolve some problems that might occur with your computer.

1.The Microsoft Certificate of Authenticity is your assurance that the Windows software in your computer is legally licensed from Microsoft Corporation.

4 IBM® IntelliStation® E Pro: User’s Guide

• Device drivers for factory-installed features are preinstalled on your computer.

The latest device drivers are also available at http://www.ibm.com/pc/support on the World Wide Web.

• Product Recovery Program enables you to recover your operating system, applications, and device drivers, if necessary.

Important

The Product Recovery Program is on a hidden, hard disk drive partition. Do not delete or otherwise destroy this partition.

You must have Internet access to use some of these programs. For more information about connecting to the Internet, refer to the operating system documentation that comes with your computer.

See Chapter 3, “Operating your computer,” on page 19 for additional information about your preinstalled software. For more information about using the recovery programs and solving problems, see Chapter 6, “Solving problems,” on page 83.

Important:

1. You can reinstall the device drivers and applications that come with your computer from the directories on your hard disk drive. For more information about recovering your computer software, see “Recovering your operating system and preinstalled software” on page 106.

2. The device drivers and some programs are also available at http://www.ibm/com/pc/support on the World Wide Web and on the Device Drivers and IBM Enhanced Diagnostics CD.

Software Selections CD

The Software Selections CD contains application programs and support software for use with your computer, such as:

IBM Universal Manageability (UM) Services

IBM Update Connector™ Use IBM Update Connector to download software

Norton AntiVirus for IBM Use Norton AntiVirus for IBM to detect and remove

Tivoli

Management Agent A network administrator can use this program to gather

IBM Backup and Restore You can use this program to create and store a backup

Provides a link to the Web site from which you can download the IBM Universal Manageability Services program. UM Services streamline and automate personal computer (PC) systems management and support tasks, such as asset deployment and tracking.

programs, software updates, data, and data updates from the IBM Web site. Update Connector automatically determines whether your computer needs available updates, and, if so, it downloads and installs them at your option.

viruses from your computer.

information about your computer and monitor its operation.

image of the primary partition (drive C) of your hard disk drive. You can recover this backup image in the event that drive C becomes damaged or unusable. You can download the latest version of this program by using the IBM Backup and Restore link in the preinstalled software.

Chapter 1. Introducing the IntelliStation E Pro 5

Other software CDs

Some IntelliStation models come with additional CDs. These CDs include software that you can install and programs that you can run to test hardware components of your computer.

Lotus® SmartSuite Lotus SmartSuite contains a package of powerful, award-

winning productivity applications and everything you need to access the Internet. Your computer comes with either a Lotus SmartSuite CD or a proof of entitlement to receive one free CD-ROM version of Lotus SmartSuite. To install your SmartSuite package, insert the Lotus SmartSuite CD into your CD-ROM drive, or contact your network administrator for assistance.

Device Drivers and IBM Enhanced Diagnostics CD

The diagnostic test programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD that comes

with your computer. These programs provide the primary methods of testing system components. Some of the preinstalled device drivers are also stored on this CD.

What your IntelliStation E Pro computer offers

Your computer takes advantage of advancements in data storage, memory, systems management, and network environments. Your computer includes:

• High performance accelerated graphics port (AGP) graphics Your computer comes with an AGP graphics adapter installed. This high-

performance adapter supports high resolutions and includes many performanceenhancing features for your operating-system environment.

• Large system memory The memory bus in your computer supports up to 1.5 GB of system memory. The

memory controller provides error code correction (ECC) support for up to three industry-standard PC133, 3.3V, 168-pin, 133 Megahertz (MHz), unregistered, synchronous dynamic random access memory (SDRAM) dual inline memory modules (DIMMs).

• Systems-management capabilities Your computer comes with features that a network administrator or file server can

can use to remotely manage and control your computer. Some of the features

include: Wake on LAN Assistant. See “Managing your computer on a network” on page 21 for more information.

• Integrated network environment support Your computer comes with an Ethernet controller on the system board. This

Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps networks. The computer automatically selects between 10BASE-T and 100BASE-TX environments. The controller provides full-duplex (FDX) capability, which enables simultaneous transmission and reception of data on the Ethernet local area network (LAN).

, Remote Administration, and System Migration

6 IBM® IntelliStation® E Pro: User’s Guide

Reliability, availability, and serviceability features

Three important computer design features are reliability, availability, and serviceability (RAS). The RAS features help to ensure the integrity of the data that is stored on your computer, the availability of the computer when you need it, and the ease with which you can diagnose and repair problems.

The following is an abbreviated list of the RAS features that your computer supports. Many of these features are explained in later chapters of this publication.

• Reliability features — Boot block recovery

— Cooling fans with speed-sensing capability — Error code correction (ECC) front-side buses (FSBs) — ECC L2 cache and system memory — Parity checking on the small computer system interface (SCSI) and

peripheral component interconnect (PCI) buses

— Advanced configuration and power interface (ACPI) — Power-on self-test (POST) — Synchronous dynamic random access memory (SDRAM) with serial

presence detect (SPD)

• Availability features — Advanced Desktop Management Interface (DMI) features

— Auto-restart initial program load (IPL) power supply — Automatic error retry or recovery — Automatic computer restart after power failure — Built-in, menu-driven configuration and setup programs — Built-in, menu-driven SCSI configuration programs (some models) — Monitoring support for temperatures, voltages, and fan speed — Upgradable basic input/output system (BIOS), diagnostics, and POST — Wake on LAN (WOL) capability

• Serviceability features — 24 hours a day, 7 days a week Customer support

— 3-year warranty — Adaptec built-in self-test (BIST) — Preinstalled Ethernet adapter — CD-ROM-based diagnostics programs — Diagnostic support of Ethernet adapters — Error codes and messages — Processor serial number access — Read-only memory (ROM) checksums — Vital product data (VPD); includes serial number information and

replacement part numbers, stored in nonvolatile memory, for easier remote maintenance

Chapter 1. Introducing the IntelliStation E Pro 7

Computer controls and indicators

This section identifies the controls and indicators of the tower and desktop models.

Ethernet transmit/ receive activity

Ethernet speed 100 Mbs

Diskette drive activity light

Diskette eject button

CD-ROM drive activity light

CD eject button

Power-control button

Power-on light

Hard disk drive activity light

Note: The front bezel door is not shown here so that the drive bays are visible.

Ethernet speed 100 Mbps

CD eject button

CD-ROM drive activity light

Diskette eject button

Diskette drive activity light

Hard disk drive activity light

Power-on light

Power control button

Ethernet transmit receive activity

CD-ROM drive eject button: opens and closes the CD tray.

CD-ROM drive activity light: indicates when the CD-ROM drive is in use.

8 IBM® IntelliStation® E Pro: User’s Guide

Diskette drive activity light: indicates when the diskette drive is in use.

Diskette drive eject button: releases a diskette from the drive.

Ethernet speed 100 Mbps: when this light is on, the Ethernet speed is 100 Mbps.

When this light is off, the Ethernet speed is 10 Mbps.

Ethernet transmit/receive activity: when this light is on, there is activity between the computer and the network.

Power-control button: enables you to turn the computer on or off manually.

Power-on light: indicates when your computer is turned on.

Hard disk drive activity light: indicates when the hard disk drive is in use.

Chapter 1. Introducing the IntelliStation E Pro 9

10 IBM® IntelliStation® E Pro: User’s Guide

Chapter 2. Setting up your computer

This chapter provides information about setting up your computer and preparing it to run your applications.

Read the “Safety information” on page vii before setting up your computer.

You will need the following items:

• Computer

• Computer power cord

• Keyboard

• Mouse

• Monitor (sold separately with signal cable and power cord)

If you are missing an item, contact your place of purchase.

Selecting a location for your computer

Make sure you have an adequate number of properly grounded electrical outlets for the computer, monitor, and any other devices. Select a location for the computer where it will remain dry. Leave about 50 mm (2 in.) of space around the computer for proper air circulation. For information on arranging your computer and ease-of-use, see the following sections.

Arranging your workspace

To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you do. Your comfort is of foremost importance, but light sources, air circulation, and the location of electrical outlets can also affect the way you arrange your workspace.

Comfort

The following guidelines will help you decide what working position suits you best.

Choose a chair to reduce fatigue from sitting in the same position for long periods. The backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs. Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor, or on a footrest.

When using the keyboard, keep your forearms parallel to the floor and your wrists in a neutral, comfortable position. Try to keep a light touch on the keyboard, and your hands and fingers relaxed. Change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet.

Adjust the monitor so that the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and position it so that you can view it without having to twist your body.

Glare and lighting

Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Place the monitor at right angles to light sources whenever possible. Reduce overhead lighting, if necessary, by turning off lights or using lower

wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the Brightness and Contrast controls on the monitor as the lighting changes throughout the day.

Where it is impossible to avoid reflections or to adjust the lighting, place an antiglare filter over the screen. However, these filters might affect the clarity of the screen image; try them only after you have exhausted other methods of reducing glare.

Dust compounds problems associated with glare. Clean your monitor screen periodically using a soft cloth moistened with a nonabrasive, liquid glass cleaner.

Air circulation

Your computer and monitor produce heat. The computer fan pulls in fresh air and forces out hot air. The monitor lets hot air escape through vents. Blocking the air vents can cause overheating, possibly resulting in malfunction or damage. Place the computer and monitor so that nothing blocks the air vents; usually 51 mm (2 in.) of air space is sufficient. Also, make sure the vented air is not blowing on someone else.

Electrical outlets and cable lengths

The location of electrical outlets and the length of device power cords and cables might determine the final placement of your computer.

When arranging your work space:

• Avoid the use of extension cords. Whenever possible, plug the computer power cord directly into an electrical outlet.

• Keep power cords and cables neatly routed away from walkways and other areas where they might be accidentally dislodged.

For more information about power cords, see “Power cords” on page 136.

Moving the stabilizing feet

The four feet attached to the bottom of the tower model computer provide additional stability when the feet are placed in the stabilizing position.

Complete the following steps to place the feet in the stabilizing position.

1. Place the computer on its side.

2. Locate the release tab inside a foot; then, lift up on the tab.

3. Rotate the foot inward to the unlocked position; then, remove the foot from the computer.

4. Align the post in the center of the foot with the hole on the bottom of the computer and place the foot between the guides indicated on the computer.

12 IBM® IntelliStation® E Pro: User’s Guide

5. Rotate the foot outward until the foot locks into place.

Release tab

Feet (unlocked position) Feet (locked position)

Guides

Release tab

6. Complete steps 2 on page 12 through 5. for each foot. Note: When you need to access the inside of the computer to install options, you

might find it easier to lay the computer on its side. If you do so, make sure that the feet are in the non-stabilizing position. Otherwise, the feet might break off the computer because of the weight of the computer.

Setting the voltage-selection switch

If you have a desktop model, check the position of the voltage-selection switch located beside the power cord connector. Use a ballpoint pen to slide the switch, if necessary.

• If the voltage supply range in your location is 90-137 V ac, set the switch to 115 V.

• If the voltage supply range in your location is 180-265 V ac, set the switch to 230

Guides

Voltage switch

115

Connecting computer cables

Use the following steps to set up your computer. Look for the small icons on the following pages, and on the back of your computer.

Chapter 2. Setting up your computer 13

Your computer connector panel has color-coded connectors. If the cables use the color-code conventions on your computer, match the color of the cable end with the color of the connector. For example, match a blue cable end with a blue panel connector, a red cable end with a red panel connector, and so on.

1. Connect the monitor cable to the monitor connector. Tighten the screws; then, connect the keyboard cable to the keyboard connector, and connect the mouse cable to the mouse connector.

Monitor

Keyboard Mouse

REQTEXT

2. Connect any additional devices you have.

• Connect a printer or parallel device to the parallel connector.

Parallel

REQTEXT

• Connect a serial device or external modem to the serial connector.

Serial Device

REQTEXT

• Connect Universal Serial Bus (USB) devices to either of the USB connectors.

USB Device

REQTEXT

• Connect optional devices, such as speakers, microphones, or headphones,

for models with an audio device. From left to right or top to bottom, depending on your model, the audio connectors are Line in, Line out, and Mic.

Audio

14 IBM® IntelliStation® E Pro: User’s Guide

+ 132 hidden pages