IntelliStation A Pro
Type 6224
Installation Guide
Welcome. . .
Thank you for buying an IBM
IntelliStation A Pro computer.
This contains
information for setting up,
installing options, and configuring
your computer.
This book also contains
information for every day use,
and solving problems.
You can find the most current
information about your
computer on the IBM Web site at:
http://www.ibm.com/pc/support
Installation Guide
Set up the computer
Start the computer
Did the computer
start correctly?
Ye s
Do you plan
to use Windows XP or
Red Hat Linux ?
Ye s
No
No
Go to the Computer Support
flow chart
Install another
operating system
Complete the setup
program
System is ready to use.
• Register your computer:
Go to http://www.ibm.com/pc/register/
• Install options and applications
Computer Support
Computer working
properly?
Ye s
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the compatibility matrix.
You can view the at compatibility matrix
http://www.pc.ibm.com/us/compat/
intellistation/
Problem
solved?
Ye s
No
Register your computer. Go to
http://www.ibm.com/pc/register/
View information about IBM Support
Line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/
View support telephone numbers at
http://www.ibm.com/planetwide/
Use the troubleshooting
information provided with
your computer to determine
the cause of the problem
and the action to take.
Problem
solved?
Ye s
No
Flash the latest levels of BIOS,
and download the latest level of
diagnostics. You can download
this code at
http://www.ibm.com/pc/support/
Ye s
Problem
solved?
No
Hardware
Software
Hardware
or Software
problem?
IntelliStation A Pro
Ty pe 6224
Installation Guide
©
US
Note:
Before using this information and the product it supports, be sure to read the general information in Appendix B, “IBM Statement of
Limited Warranty Z125-4753-07 11/2002,” on page 65 and Appendix C, “Notices,” on page 81.
First Edition (May 2004)
Copyright International Business Machines Corporation 2004. All rights reserved.
Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
©
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
The IBM IntelliStation Documentation CD . . . . . . . . . . . . . . .2
Hardware and software requirements . . . . . . . . . . . . . . . .2
Using the Documentation Browser . . . . . . . . . . . . . . . . .2
Related documents . . . . . . . . . . . . . . . . . . . . . . . .3
Notices and statements used in this document . . . . . . . . . . . . . .4
Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . .4
Features and specifications . . . . . . . . . . . . . . . . . . . . .5
Controls, LEDs, and connectors . . . . . . . . . . . . . . . . . . .6
Chapter 2. Installing the hardware . . . . . . . . . . . . . . . . .9
Selecting a location for your computer . . . . . . . . . . . . . . . . .9
Arranging your workspace . . . . . . . . . . . . . . . . . . . . .9
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Glare and lighting . . . . . . . . . . . . . . . . . . . . . . .9
Air circulation . . . . . . . . . . . . . . . . . . . . . . . .10
Electrical outlets and cable lengths . . . . . . . . . . . . . . . .10
Installing options . . . . . . . . . . . . . . . . . . . . . . . .10
Installation guidelines . . . . . . . . . . . . . . . . . . . . .10
Installing options in your computer . . . . . . . . . . . . . . . . .11
Completing the installation . . . . . . . . . . . . . . . . . . . . .39
Cabling the computer . . . . . . . . . . . . . . . . . . . . .39
Turning on the computer . . . . . . . . . . . . . . . . . . . .40
Running the operating system setup program . . . . . . . . . . . .41
Turning off the computer . . . . . . . . . . . . . . . . . . . . .41
Chapter 3. Installing software . . . . . . . . . . . . . . . . . . .43
Viewing the license agreement . . . . . . . . . . . . . . . . . . .43
Using the built-in configuration programs . . . . . . . . . . . . . . .43
Starting the Configuration/Setup Utility program . . . . . . . . . . . .44
Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent . . . . . .44
Using the Adaptec HostRAID configuration programs . . . . . . . . . .44
Using ServeRAID Manager . . . . . . . . . . . . . . . . . . . .47
Configuring the controller . . . . . . . . . . . . . . . . . . . .48
Viewing the configuration . . . . . . . . . . . . . . . . . . . .49
Configuring the Gigabit Ethernet controller . . . . . . . . . . . . . . .49
Starting the SCSISelect utility program (some models) . . . . . . . . . .49
Chapter 4. Completing the installation . . . . . . . . . . . . . . .51
Recording important numbers . . . . . . . . . . . . . . . . . . .51
Registering your computer . . . . . . . . . . . . . . . . . . . . .51
Creating an emergency recovery-repair diskette in Windows . . . . . . . .51
Creating an IBM Enhanced Diagnostics Diskette in Windows . . . . . . . .52
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .55
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .55
Power-on self-test (POST) . . . . . . . . . . . . . . . . . . . . .56
POST beep codes . . . . . . . . . . . . . . . . . . . . . .56
POST error messages . . . . . . . . . . . . . . . . . . . . .56
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .57
CD-ROM drive problems . . . . . . . . . . . . . . . . . . . .57
Copyright IBM Corp. 2004
iii
iv
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .58
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .58
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .58
Memory problems . . . . . . . . . . . . . . . . . . . . . . .59
Microprocessor problems . . . . . . . . . . . . . . . . . . . .59
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .59
Power problems . . . . . . . . . . . . . . . . . . . . . . .60
System-board error LEDs . . . . . . . . . . . . . . . . . . . . .60
Microprocessor-board error LEDs . . . . . . . . . . . . . . . . . .61
Product Recovery program . . . . . . . . . . . . . . . . . . . .62
Appendix A. Getting help and technical assistance . . . . . . . . . .63
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .63
Using the documentation . . . . . . . . . . . . . . . . . . . . .63
Getting help and information from the World Wide Web . . . . . . . . . .64
Software service and support . . . . . . . . . . . . . . . . . . .64
Hardware service and support . . . . . . . . . . . . . . . . . . .64
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 . .65
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . .65
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . .68
Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . .79
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . .81
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .81
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .82
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .82
Product recycling and disposal . . . . . . . . . . . . . . . . . . .83
Battery return program . . . . . . . . . . . . . . . . . . . . . .83
Electronic emission notices . . . . . . . . . . . . . . . . . . . .84
Federal Communications Commission (FCC) statement . . . . . . . . .84
Industry Canada Class B emission compliance statement . . . . . . . .84
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . .85
European Union EMC Directive conformance statement . . . . . . . . .85
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .85
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
IntelliStation A Pro Type 6224: Installation Guide
©
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Copyright IBM Corp. 2004
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2.
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4.
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Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
avoid a shock hazard:
not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
Connect all power cords to a properly wired and grounded electrical
outlet.
Connect to properly wired outlets any equipment that will be attached to
this product.
When possible, use one hand only to connect or disconnect signal
cables.
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
Connect:
Turn everything OFF.
First, attach all cables to devices.
Attach signal cables to connectors.
Attach power cords to outlet.
Turn device ON.
IntelliStation A Pro Type 6224: Installation Guide
Disconnect:
Turn everything OFF.
First, remove power cords from outlet.
Remove signal cables from connectors.
Remove all cables from devices.
a
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Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
not:
Throw or immerse into water
Heat to more than 100°C (212°F)
Repair or disassemble
Dispose
the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some
laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Safety
vii
≥ 18 kg
≥ 32 kg
≥ 55 kg
Statement 4:
(39.7 lb)
(70.5 lb)
(121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
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viii
IntelliStation A Pro Type 6224: Installation Guide
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Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
service technician.
Statement 23
CAUTION:
not place any object weighing more than 50 kg (110 lb) on top of rack-mounted
devices.
>50 kg (110 lb)
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Important:
All caution and danger statements in this documentation begin with a number. This
number is used to cross reference an English caution or danger statement with
translated versions of the caution or danger statement in the IBM Safety Information
document.
Safety
ix
1. Be
x
For example, if a caution statement begins with a number 1, translations for that
caution statement appear in the IBM Safety Information document under statement
sure to read all caution and danger statements in this documentation before
performing the instructions. Read any additional safety information that comes with
your computer or optional device before you install the device.
IntelliStation A Pro Type 6224: Installation Guide
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©
Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM
®
IntelliStation
®
Pro Type 6224 computer and basic instructions for installing some options. More
detailed instructions for installing options are in the User’s Guide on the IBM
IntelliStation Documentation CD, which comes with your computer. This document
contains information about:
Setting up and cabling your computer
Starting and configuring your computer
Setting up your operating system
can obtain up-to-date information about your computer and other IBM computer
You
products at http://www.ibm.com/pc/intellistation/.
Packaged with this Installation Guide is the Device Drivers CD, which contains
device drivers and hardware-specific support software.
The IBM IntelliStation Documentation CD is also included. This CD provides
detailed information about your computer (see “The IBM IntelliStation
Documentation CD” on page 2 for more detailed information).
The computer model and serial numbers are on labels on the lower-right front of the
bezel and on the bottom of the computer. You will need these numbers to register
your computer with IBM.
Note: Your computer keys cannot be duplicated by locksmiths. If you lose them,
order replacement keys from the key manufacturer. The key serial number and the
telephone number of the manufacturer are on a tag attached to the keys.
1. The Microsoft
®
Microsoft Corporation.
you plan to install your computer in a rack, you must purchase a Tower-to-Rack
Conversion Kit . For a list of supported options for your computer, go to
http://www.ibm.com/pc/; then, select your country and navigate to the list of options
for your computer.
Note: Disregard the bezel in the conversion kit and use your original bezel when
installing the computer in a rack.
Your computer comes with Microsoft Windows
®1
Professional orRed Hat
Enterprise Linux WS (Workstation) preinstalled (depending on your model). To
install another operating system, follow the instructions in the documentation that
comes with the operating system and any updates. Then, follow the instructions in
the readme file on the Device Drivers CD to install the support software.
Note: If you install another operating system, you might need additional software or
device drivers. Some preinstalled device drivers are available on the Device Drivers
CD. If you experience problems with the device drivers installed from this CD, you
can obtain the latest device drivers from http://www.ibm.com/pc/support/.
Certificate of Authenticity is your assurance that the Windows software in your computer is legally licensed from
Copyright IBM Corp. 2004
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Before installing any operating system, make sure that you obtain the latest updates
for that operating system. Contact the operating system manufacturer or, if
applicable, check the manufacturer’s Web site to obtain the updates.
Additional information about operating systems is posted periodically at
http://www.ibm.com/pc/support/.
The IBM IntelliStation Documentation CD
The IBM IntelliStation Documentation CD contains documentation for your server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM IntelliStation Documentation CD requires the following minimum hardware
and software:
Microsoft Windows NT 4.0 (with Service Pack 3 or later), Windows 98, Windows
2000, or Red Hat Linux.
100 MHz microprocessor.
RAM.
Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems. Acrobat Reader software is included on the CD, and you can install it
when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents using Adobe Acrobat Reader or
xpdf. The Documentation Browser automatically detects the regional settings in use
your system and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the English
version is displayed.
Use one of the following procedures to start the Documentation Browser:
Autostart is enabled, insert the CD into your CD-ROM drive. The
Documentation Browser starts automatically.
Autostart is disabled or is not enabled for all users, use one of the following
procedures:
you are using a Windows operating system, insert the CD into your
CD-ROM drive and click Start --> Run. In the Open field, type
e:\win32.bat
where e is the drive letter of the CD-ROM drive, and click OK.
you are using Red Hat Linux, insert the CD into your CD-ROM drive; then,
type the following command from the /mnt/cdrom directory:
runlinux.sh
Select your server from the Product menu. The Available Topics list displays all
the documents for your server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select a document, a description of the document appears under Topic
Description . To select more than one document, press and hold the Ctrl key while
IntelliStation A Pro Type 6224: Installation Guide
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you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed in
order of the most occurrences. Click a document to view it, and press Crtl+F to use
the Acrobat search function or Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Related documents
This Installation Guide provides general information about your computer, including
information about features, how to configure the computer, and how to get help. In
addition to this Installation Guide, the following documentation comes with your
computer.
User’s Guide
This document is in Portable Document Format (PDF) on the IBM IntelliStation
Documentation CD. It contains detailed information about your computer and how
Safety Information
This document is in PDF on the IBM IntelliStation Documentation CD. It contains
translated caution and danger statements. Each caution and danger statement
that appears in the documentation has a number that you can use to locate the
corresponding statement in your language in the Safety Information document.
Adaptec SCSI documentation
This document is in PDF on the Device Drivers CD. It contains information and
instructions for installing and configuring small computer system interface (SCSI)
device drivers and devices.
Readme files on the Device Drivers CD
Several readme files on the CD contain information about preinstalled device
drivers. Other readme files on the CD contain information about the various
adapters and devices that might be installed in or attached to your computer.
IBM IntelliStation Documentation CD
This CD contains all of the IBM IntelliStation A Pro Type 6224 documents in
Portable Document Format (PDF).
use and configure the functions of the computer.
Depending on your computer model, additional documentation might be included on
the IBM IntelliStation Documentation CD.
The following additional document is available for your computer:
Hardware Maintenance Manual
This document is in PDF at http://www.ibm.com/pc/support/. It contains
information for trained service technicians.
computer might have features that are not described in the documentation that
Your
you received with the computer. The documentation might be updated occasionally
include information about those features, or technical updates might be available
provide additional information that is not included in your computer
documentation. These updates are available from the IBM Web site. Complete the
following steps to check for updated documentation and technical updates:
Chapter 1. Introduction
3
Go to
2. In
3. On
4. In
5.
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1.
http://www.ibm.com/pc/support/.
the Learn section, click Online publications.
the “Online publications” page, in the Brand field, select IntelliStation.
the Family field, select IntelliStation A Pro.
Click Continue.
Notices and statements used in this document
The caution and danger statements used in this document also appear in the
multilingual Safety Information document, which is on the IBM IntelliStation
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.
The following notices and statements are used in this document:
Notes: These notices provide important tips, guidance, or advice.
Important: These notices provide information that might help you avoid
inconvenient or problem situations.
Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
Caution: These statements indicate situations that can be potentially hazardous
you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Inventory checklist
Take an inventory of items as you unpack them to make sure that you have all of
the components. If any items are missing or damaged, contact your place of
purchase. The following items come with your IBM IntelliStation A Pro computer:
One keyboard
One mouse
One power cord (9-ft line cord)
One Device Drivers CD
One IBM IntelliStation Documentation CD
This Installation Guide
you are missing an item, contact your place of purchase.
IntelliStation A Pro Type 6224: Installation Guide
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Features and specifications
The following table provides a summary of the features and specifications of your
IntelliStation A Pro computer. Depending on your model, some features might not
available, or some specifications might not apply.
Table 1. Features and specifications
Microprocessor:
Supports up to two AMD Opteron
microprocessors
Level-2 cache
800 MHz front-side bus (FSB) with
data rate of 1.6 GHz
Memory:
Minimum: 1 GB
Maximum: 16 GB (depending on your
configuration)
Type: PC3200 double-data-rate
(DDR) registered
Connectors: Four or eight dual inline
memory module (DIMM) connectors,
depending on your configuration
Internal
Drives:
Hard disk drive: SCSI or Serial ATA
(S ATA)
One of the following optical drives:
CD-ROM: IDE
DVD/CD-RW combo: IDE
CD-RW: IDE
Expansion
bays:
Three slim-high 3.5-inch drive bays
(one hard disk drive installed in some
models)
Two half-high 5.25-inch bays (optical
drive installed in one bay)
One slim-high 3.5-inch
removable-media or hard disk drive
bay
expansion slots:
PCI
Four 100 MHz/64-bit PCI-X slots
One 133 MHz/64-bit PCI-X slot
One Accelerated Graphics Port
(AGP) Pro 110 slot
supply:
Power
One 530 watts (115-230 V ac)
Cooling:
Two to three speed-controlled fans
Integrated functions:
Broadcom 5703 10/100/1000 Ethernet
controller with RJ-45 Ethernet connector
Integrated RAID capability
Two serial ports
One parallel port
Dual port Serial ATA controller
Two IEEE 1394A (FireWire) ports
(four-pin on front, six-pin on rear)
Five Universal Serial Bus (USB) ports
(two on front and three on rear)
Keyboard port
Mouse port
Audio ports
Line out (front and rear)
Mic (front and rear)
Line in (rear only)
Dual-channel IDE controller
v
adapter: (depending on your
Video
model)
NVIDIA Quadro NVS 280 (LFH-60),
AGP 8X, with 64 MB DDR synchronous
dynamic random access memory
(SDRAM) video memory and dual
analog connectors (or dual digital
monitor capability with the purchase of
additional pigtail cable)
NVIDIA Quadro FX 1100 (DVI-I), AGP
8X, with 128 MB DDR SDRAM video
memory with dual DVI-I connectors
NVIDIA Quadro FX 3000 (DVI-I), AGP
8X, with 256 MB DDR SDRAM video
memory with dual DVI-I connectors
Electrical
Sine-wave input (50 or 60 Hz) required
Input voltage and frequency ranges
automatically selected
Input voltage low range:
Minimum: 90 V ac
Maximum: 137 V ac
Input voltage high range:
v
Minimum: 180 V ac
Maximum: 265 V ac
Input kilovolt-amperes (kVA)
v
approximately:
Minimum: 0.24 kVA
Maximum: 0.86 kVA
input:
Heat output:
Approximate heat output in British thermal
units (Btu) per hour:
Minimum configuration: 787 Btu (230 watts)
Maximum configuration: 2780 Btu (815
watts)
Environment:
Air temperature:
Computer on: 10° to 35°C (50° to 95°F).
Altitude: 0 to 2134 m (7000 ft)
Computer off: -40° to +60°C (-40° to
140°F). Maximum altitude: 2133 m (7000
ft)
v
Humidity (operating and storage): 8% to
80%
Acoustical
noise emissions:
Sound power, idle: 4.9 bel
Sound power, operating: 5.0 bel
Size:
Height: 438 mm (17.25 in.)
Depth: 483 mm (19 in.)
Width: 265 mm (6.5 in.)
Weight: 16.3 kg (36 lb) to 20.8 kg (45.8 lb)
depending upon configuration
Notes:
Power consumption and heat output vary
depending on the number and type of
optional features installed and the
power-management optional features in
use.
These levels were measured in controlled
acoustical environments according to the
procedures specified by the American
National Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given location
might exceed the average values stated
because of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an upper limit,
below which a large number of computers
will operate.
Chapter 1. Introduction
5
A
An
6
Controls, LEDs, and connectors
This section identifies the controls, LEDs, and front connectors on the IntelliStation
Pro Type 6224 computer. See “Cabling the computer” on page 39 for an
illustration of the connectors on the rear of the computer.
Ethernet link status LED
CD-ROM drive
activity LED
CD-eject
button
Hard disk drive
activity LED
Ethernet
transmit/receive
activity LED
CD-ROM drive activity LED
When this LED is lit, it indicates that the CD-ROM drive is in use.
CD-eject button
Press this button to insert a CD into or remove a CD from the CD-ROM
drive.
Hard disk drive activity LED
When this LED is lit, it indicates that the hard disk drive is in use.
Power-on LED
When this LED is lit and not flashing, it indicates that the computer is
turned on. When this LED is flashing, it indicates that the computer is off
and still connected to an ac power source (standby mode).
Power-on
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LED
Power-control
button
Ethernet transmit/
receive activity LED
System error LED
IEEE 1394 (FireWire) connector
1394
Microphone connector
Line out connector
USB 5 connector
USB 4 connector
Power-control button
Press this button to turn the computer on or off.
Ethernet transmit/receive activity LED
When this LED is lit, it indicates that there is activity between the computer
and the network. There are two of these LEDs, one on the front and one on
the rear of the computer.
Ethernet link status LED
When this LED is lit, it indicates that there is an active connection on the
Ethernet port. This LED is located on the rear of the computer.
System-error LED
When this amber LED is lit, it indicates that a system error has occurred.
IntelliStation A Pro Type 6224: Installation Guide
LED on the system board is also lit to help isolate the error.
IEEE 1394A (FireWire) connectors
Use these connectors (four-pin on the front and six-pin on the rear) to
connect FireWire devices, such as digital video cameras and external hard
disk drives.
Mic connector (pink)
Use this connector to connect a microphone to your computer when you
want to record voices or other sounds on the hard disk. You can also use
this connector (and a microphone) with speech recognition software.
Line out connector (green)
Use this connector to send audio signals from the computer to external
devices, such as speakers with built-in amplifiers, headphones, multimedia
keyboards, or the audio line-in jack on a stereo system.
USB ports
Use these connectors to connect USB devices to your computer, using
redundant Plug and Play technology.
Chapter 1. Introduction
7
8
IntelliStation A Pro Type 6224: Installation Guide
on
To
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©
Chapter 2. Installing the hardware
This chapter provides instructions for installing or replacing options in your
computer. For a list of supported options for your computer, go to
http://www.ibm.com/pc/; then, select your country and navigate to the list of options
for your computer. For more detailed installation information, see the User’s Guide
the IBM IntelliStation Documentation CD.
Selecting a location for your computer
Make sure that you have an adequate number of properly grounded electrical
outlets for the computer, monitor, and any other devices. Select a location for the
computer where it will remain dry. Leave approximately 50 mm (2 in.) of space
around the computer for proper air circulation. For information about arranging your
computer and ease of use, see the following sections.
Arranging your workspace
work area to suit your needs and the kind of work you do. Your comfort is of
foremost importance, but light sources, air circulation, and the location of electrical
outlets can also affect the way you arrange your workspace.
Comfort
The following guidelines will help you decide what working position suits you best.
Choose a comfortable chair to reduce fatigue from sitting in the same position for
long periods. The backrest and seat should adjust independently and provide good
support. The seat should have a curved front to relieve pressure on the thighs.
Adjust the seat so that your thighs are parallel to the floor and your feet are either
flat on the floor, or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists
your hands and fingers relaxed. Change the angle of the keyboard for maximum
comfort by adjusting the position of the keyboard feet.
Adjust the monitor so that the top of the screen is at, or slightly below, eye level.
Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24
in.), and position it so that you can view it without having to twist your body.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights,
windows, and other light sources. Place the monitor at right angles to light sources
whenever possible. Reduce overhead lighting, if necessary, by turning off lights or
using lower wattage bulbs. If you install the monitor near a window, use curtains or
blinds to block the sunlight. You might have to adjust the Brightness and Contrast
controls on the monitor as the lighting changes throughout the day.
get the most from your computer, arrange both the equipment you use and your
neutral, comfortable position. Try to keep a light touch on the keyboard, and
Where it is impossible to avoid reflections or to adjust the lighting, place an
antiglare filter over the screen. However, these filters might affect the clarity of the
screen image; try them only after you have exhausted other methods of reducing
glare.
Copyright IBM Corp. 2004
9
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Dust compounds problems associated with glare. Clean your monitor screen
periodically using a soft cloth moistened with a nonabrasive, liquid glass cleaner.
Air circulation
Your computer and monitor produce heat. The computer fan pulls in fresh air and
forces out hot air. The monitor lets hot air escape through vents. Blocking the air
vents can cause overheating, possibly resulting in malfunction or damage. Place the
computer and monitor so that nothing blocks the air vents; usually 50 mm (2 in.) of
air space is sufficient. Also, make sure the vented air is not blowing on someone
else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of device power cords and cables
might determine the final placement of your computer.
When arranging your work space:
Avoid the use of extension cords. Whenever possible, plug the computer power
cord directly into an electrical outlet.
Keep power cords and cables neatly routed away from walkways and other areas
where they might be accidentally dislodged.
For more information about power cords, see “Power cords” on page 85.
Installing options
This section provides instructions for installing and replacing hardware options in
your computer. These instructions are intended for users who are experienced with
setting up IBM computer hardware. If you need more detailed instructions, see the
User’s Guide on the IBM IntelliStation Documentation CD. For a list of supported
options for your computer, go to http://www.ibm.com/pc/; then, select your country
and navigate to the list of options for your computer.
you have no options to install, continue with “Cabling the computer” on page 39.
Installation guidelines
Before you begin installing options in your computer, read the following information:
Read the safety information beginning on page v and the guidelines in “Handling
static-sensitive devices” on page 11. This information will help you work safely
with your computer and options.
Make sure that you have an adequate number of properly grounded electrical
outlets for your computer, monitor, and other devices that you will connect to the
computer.
Back up all important data before you make changes to disk drives.
Have a small flat-blade screwdriver available.
When you need to access the inside of the computer to install options, you might
find it easier to lay the computer on its side.
Blue on a component indicates touch points, where you can grip the component
remove it from or install it in the computer, open or close a latch, and so on.
System reliability considerations
help ensure proper system cooling and system reliability, make sure that:
IntelliStation A Pro Type 6224: Installation Guide
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v
Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed.
There is adequate space around the computer to allow the computer cooling
system to work properly. Leave approximately 50 mm (2 in.) of open space
around the front and rear of the computer. Do not place objects in front of the
fans. For proper cooling and airflow, replace the computer cover before turning
the computer. Operating the computer for extended periods of time (over 30
minutes) with the computer cover removed might damage computer components.
You have followed the cabling instructions that come with optional adapters.
You have replaced a failed fan as soon as possible.
Handling static-sensitive devices
Attention:
avoid damage, keep static-sensitive devices in their static-protective packages until
you are ready to install them.
reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
Limit your movement. Movement can cause static electricity to build up around
you.
Handle the device carefully, holding it by its edges or its frame.
not touch solder joints, pins, or exposed printed circuitry.
not leave the device where others can handle and damage it.
While the device is still in its static-protective package, touch it to an unpainted
metal part of the system unit for at least 2 seconds. This drains static electricity
from the package and from your body.
Remove the device from its package and install it directly into the computer
without setting down the device. If it is necessary to set down the device, put it
back into its static-protective package. Do not place the device on your computer
cover or on a metal surface.
Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
Static electricity can damage electronic devices and your system. To
Installing options in your computer
This section provides instructions for installing hardware options in your computer.
Major components of your computer
The following illustration shows the major components in the A Pro Type 6224
computer.
Chapter 2. Installing the hardware
11
12
Rear adapterretention bracket
CD-ROM
drive
Memory modules
4
9
3
Microprocessor 2
assembly (optional)
1
Filler
panel
Microprocessor 2
air baffle
Drive cage
Front adapterretention bracket
Hard disk drive tray
System board
Cover
Microprocessor 1 and fan sink
Air baffle
Keylock
Support bracket
System-board option connectors
The following illustration shows the system-board connectors for user-installable
options.
EMC
shield
DIMM 1
DIMM 2
DIMM 3
DIMM 4
Battery
PCI-X 1
PCI-X 2
PCI-X 3
AGP
PCI-X 4
PCI-X 5
Microprocessor board
for microprocessor 2
Microprocessor 1 (U27)
IntelliStation A Pro Type 6224: Installation Guide
If
System-board internal connectors
The following illustration shows the internal connectors on the system board.
Front 1394 (FireWire)
Primary IDE
Secondary IDE
Diskette
SATA 0
SATA 1
Front Ethernet activity LED
Front USB connectors
Powe r
Front panel
Rear system
fan 1
Rear system
Microprocessor 1 fan
fan 2
Extender board
CD-ROM
audio in
Front panel
audio
Speaker
power (CN22)
Microprocessor power
Reserved
System-error LED
SCSI channel B
Extender board
power
SCSI channel A
Intrusion switch
Optional microprocessor board connectors
you decide to add a second microprocessor to your computer, the microprocessor
option kit includes a microprocessor board that you attach to the system board. The
following illustration shows the connectors on the microprocessor board.
Microprocessor fan
DIMM 8
DIMM 7
DIMM 6
DIMM 5
Chapter 2. Installing the hardware
13
14
System-board external connectors
The following illustration shows the external input/output connectors on the system
board.
Keyboard/
mouse
Serial 2
Parallel
Serial 1
USB 1, USB 2,
IEEE 1394
Ethernet,
USB 3
Audio
IntelliStation A Pro Type 6224: Installation Guide
To
1.
2.
on
3.
To
Removing the cover
remove the cover, you might find it easier to lay the computer on its side.
Complete the following steps to remove the side cover of the computer:
Review the “Installation guidelines” on page 10.
Turn off the computer and all attached devices (see “Turning off the computer”
page 41); then, disconnect all power cords and external cables.
Pull the cover-release latch away from the computer, and push the side cover
toward the rear of the computer. Lift the side cover off the computer and set it
aside.
1394
replace the side cover, see “Replacing the side cover” on page 39.
Attention: For proper cooling and airflow, replace the side cover before turning on
the computer. Operating the computer with the cover removed might damage
computer components.
Chapter 2. Installing the hardware
15
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16
Removing and installing the support bracket
When working with some options, such as hard disk drives and memory modules,
you must first remove the support bracket to access the option.
Complete the following steps to remove the support bracket:
Read the safety information beginning on page v and the guidelines in
“Handling static-sensitive devices” on page 11.
Turn off the computer and all attached devices (see “Turning off the computer”
page 41); then, disconnect all power cords and external cables.
Remove the side cover (see “Removing the cover” on page 15).
Pull out on the rear end of the support bracket approximately 150 mm (6 in.).
Disengage the front end of the support bracket from the computer and set the
bracket aside.
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Continue with the option installation or removal procedure.
reinstall the support bracket, reverse the previous steps.
IntelliStation A Pro Type 6224: Installation Guide
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2.
3.
4.
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v
Removing the bezel
When working with some devices, such as additional optical drives, you must first
remove the bezel to access the device.
Complete the following steps to remove the bezel:
Unlock the side-cover lock.
Remove the side cover (see “Removing the cover” on page 15).
Locate the bezel-release lever; then, press the bezel-release lever toward the
front of the computer.
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Pull the top of the bezel away from the chassis; then, push the bezel down to
disengage the bottom tabs.
Remove the bezel from the computer and store the bezel in a safe place.
For instructions for replacing the bezel, see “Replacing the bezel” on page 38.
Installing an adapter
The following notes describe the types of adapters that your computer supports and
other information that you must consider when installing an adapter. See
“System-board option connectors” on page 12 for an illustration of the adapter slot
locations.
Read the documentation that comes with your operating system.
Chapter 2. Installing the hardware
17
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7.
8.
18
v
Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this chapter. If you need to change
the switch or jumper settings on your adapter, follow the instructions that come
with the adapter.
Your computer comes with adapter connectors or slots. The Accelerated
Graphics Port (AGP) video adapter is installed in the AGP slot. You can install up
five additional adapters in your computer in PCI-X slots 1, 2, 3, 4, and 5.
Your computer supports PCI-X adapters, 3.3 V PCI adapters, and universal PCI
adapters.
None of the PCI-X slots are hot-plug slots.
You can install 64-bit or 32-bit adapters in PCI-X slots 1, 2, 3, 4, and 5.
You can install full-length adapters in PCI-X slots 1, 3, 4, and 5; you can install a
full-length adapter in PCI-X slot 2 only if it does not have a full-length adapter
attached to it.
Exception: If your computer has an NVIDIA Quadro FX 3000 adapter installed in
the AGP slot, some wide adapters might not fit in PCI-X slot 3, and no adapter
can be installed in PCI-X slot 4.
you install a ServeRAID 6i+ adapter, it must be installed in slot 3.
The system scans the AGP slot and PCI-X expansion slots to assign system
resources. Then, it starts the PCI devices in the following order, if you have not
changed the default startup sequence: AGP slot; PCI-X expansion slot 1;
system-board integrated drive electronics (IDE), Serial ATA (SATA), or small
computer system interface (SCSI) devices; and then PCI-X slots 2 through 6.
For a list of supported options for your computer, go to http://www.ibm.com/pc/;
then, select your country and navigate to the list of options for your computer.
Complete the following steps to install an adapter in your computer:
Read the safety information beginning on page v and the guidelines in
“Handling static-sensitive devices” on page 11.
Turn off the computer and all attached devices (see “Turning off the computer”
page 41); then, disconnect all external cables and power cords.
Remove the side cover (see “Removing the cover” on page 15).
Determine which PCI-X slot you will use for the adapter. Review the
instructions that come with the adapter for any requirements, restrictions, or
cabling instructions. It might be easier to route any cables before you install
the adapter.
For full-length adapters, rotate the rear adapter-retention bracket to the open
(unlocked) position and remove it from the computer. Rotate the front
adapter-retention bracket to the open position. If you are installing a smaller
adapter, remove only the rear adapter-retention bracket.
Remove the expansion-slot cover. From the rear of the computer, press on the
slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place
for future use.
Attention: Expansion-slot covers must be installed on all empty slots. This
maintains the electronic emissions standards of the computer and ensures
proper ventilation of computer components.
Follow the instructions that come with the adapter to set jumpers or switches, if
any.
Remove the adapter from the static-protective package, carefully grasp the
adapter by the top edge or upper corners, and align it with the expansion slot
guides; then, press the adapter firmly into the expansion slot. Move the
IntelliStation A Pro Type 6224: Installation Guide
9.
If
If
If
adapter directly from the static-protective package to the adapter slot. Avoid
touching the components and gold-edge connectors on the adapter.
Attention: Make sure that the adapter is correctly seated in the expansion
slot before you turn on the computer. Incomplete installation of an adapter
might damage the system board or the adapter.
Rear
adapterretention
bracket
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Expansionslot cover
Adapter
Front
adapterretention
bracket
Connect required cables to the adapter. Route cables so that they do not block
the flow of air from the fans. If you are installing an optional SCSI adapter, see
“Cabling an optional SCSI adapter” for additional information.
10.
11.
you have another adapter to install, repeat steps 4 through 9.
you have installed a full-length adapter, rotate the front adapter-support
bracket to the closed (locked) position.
Note: If any adapter in your computer is large or has heavy cables attached to
it, you can secure the adapter with a screw: insert one backup expansion-slot
screw (stored on the frame-support bracket) through the top of each adapter
bracket into the screw hole and secure the adapter before proceeding to the
next step. If you use a screw to secure an adapter, you will have to secure all
adapters with screws. You cannot use both the screws and the retention
brackets to secure adapters. You must use one method or the other.
12.
Reinstall the rear adapter-retention bracket; then, rotate the bracket to the
closed (locked) position.
Note: The rear retention bracket rests against the computer side cover. You
might find it easier to lay the computer on its side to replace the side cover.
13.
you have other options to install, do so now; otherwise, replace the side
cover (see “Replacing the side cover” on page 39), reconnect the external
cables and power cords, and turn on the computer. Then, go to “Completing
the installation” on page 39.
Cabling an optional SCSI adapter
You can install an optional SCSI adapter in your computer to control the internal
hard disk drives and provide additional RAID capabilities. With a SCSI adapter
Chapter 2. Installing the hardware
19
1.
2. If
is
1.
2.
3.
4.
20
installed, you can configure the internal hard disk drives into disk arrays. You can
also cable a SCSI adapter to external hard disk drives. See your SCSI adapter
option documentation for complete instructions for installing a SCSI adapter in your
computer and for additional information about SCSI adapters.
Notes:
The SCSI cables that are used by the integrated SCSI controller cannot be
used with an optional SCSI adapter.
you install a ServeRAID 6i+ adapter, it must be installed in slot 3; no cabling
required for this adapter.
Complete the following steps to cable an optional SCSI adapter:
Install the SCSI adapter (see “Installing an adapter” on page 17).
Connect the SCSI-signal cable to the adapter and one or more of the signal
cable connectors to the rear of the SCSI devices.
Connect the SCSI-activity-indicator cable to the adapter and to the SCSI-LED
connector on the system board. See “System-board internal connectors” on
page 13 for the location of the SCSI-LED connector.
SCSI
signal
cable
Rear
adaptersupport
bracket
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SCSI signal
cable connector
SCSI
adapter
SCSI
Front
LED
adaptersupport
bracket
Complete the installation of the optional SCSI adapter.
IntelliStation A Pro Type 6224: Installation Guide
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Installing internal drives
Bay 1
Bay 2
Bay 3
94
13
Bay 6
Bay 5
Bay 4
The following notes describe the types of drives that your computer supports and
other information that you must consider when installing internal drives.
Your IntelliStation A Pro computer comes with an IDE optical drive (CD-ROM,
CD-RW, or DVD/CD-RW combo drive) in bay 1 and a hard disk drive in bay 4.
You can install removable-media drives in bays 1, 2, and 3 only. Tape drives,
diskette drives, CD-ROM, DVD/CD-RW, and DVD-ROM drives are examples of
removable-media drives.
You can install a 3.5-in. slim-high or 5.25-in. half-high removable-media drive,
such as a tape backup drive, in bay 2.
You can install an IDE diskette drive or a 3.5-in slim-high hard disk drive in bay
install a 3.5-in. drive in a 5.25-in. bay, you must use the 5.25-in. conversion
kit.
The IntelliStation A Pro computer supports only one diskette drive: either an IDE
diskette drive in bay 3 or a USB drive connected to the USB connector on the
front of the computer.
Two Serial ATA hard disk drive connectors are on the system board.
When SCSI drives are installed, set the drive jumpers either to disable auto-start
delay startup, to prevent overtaxing the system power supply by all drives
trying to spin up at once.
you have SCSI hard disk drives and SATA hard disk drives in the same
computer, note the following HostRAID considerations for hard disk drives:
You can enable HostRAID on only one subsystem (SCSI or SATA)
HostRAID is enabled on a subsystem, you can install boot hard disk drives
that subsystem only.
you fail to observe these restrictions, the computer will usually disable the
BIOS for the last subsystem loaded, which typically is SCSI.
For more information about HostRAID, see “Using the Adaptec HostRAID
configuration programs” on page 44.
The electromagnetic interference (EMI) integrity and cooling of the computer are
protected by having all bays and PCI-X slots covered or occupied. When you
Chapter 2. Installing the hardware
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install a drive or PCI-X adapter, save the EMC shield and filler panel from the
bay or the PCI-X adapter slot cover in the event you later remove the drive or
adapter.
For a complete list of supported options for your computer, go to
http://www.ibm.com/pc/; then, select your country and navigate to the list of
options for your computer.
Preinstallation
steps:
Some of these steps are required only the first time you
install a hard disk drive in a specific bay.
Read the safety information beginning on page v,, the guidelines in “Handling
static-sensitive devices” on page 11, and the documentation that comes with
your drive.
Make sure that you have all the cables and other equipment specified in the
documentation that comes with the drive.
Choose the bay in which you want to install the drive.
Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, make sure
set the SCSI ID for that device.
Installing
drive in bay 2:
Complete the following steps to install a drive in bay
Follow the instructions in “Preinstallation steps.”
Turn off the computer and all attached devices (see “Turning off the computer”
page 41); then, disconnect all power cords and external cables.
Remove the side cover (see “Removing the cover” on page 15).
Remove the front bezel (see “Removing the bezel” on page 17).
Remove the support bracket (see “Removing and installing the support
bracket” on page 16).
Use a screwdriver to pry the filler panel and EMC shield away from the
computer.
Note: If you are installing a drive that contains a laser, review the following
safety precaution.
IntelliStation A Pro Type 6224: Installation Guide
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8.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices,
transmitters) are installed, note the following:
not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
Use of controls or adjustments or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
DANGER
laser products contain an embedded Class 3A or Class 3B laser
Some
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
EMC shield
Filler panel
Touch the static-protective package containing the drive to any unpainted metal
surface on the computer; then, remove the drive from the bag and place it on
static-protective surface.
Follow the instructions that come with the drive to set jumpers or switches, if
any.
Chapter 2. Installing the hardware
23
9. If
of
If
24
Note: You might find it easier to install the new drive into the opening on the
front and then attach the cables.
you are installing a 3.5-in. drive in bay 2, attach a 5.25-in. conversion kit to
the 3.5-in. drive.
10.
Remove the clip from the side of the drive cage of bays 1 and 2 by sliding the
clip to the left; then, snap the clip into the screw holes on the side of the drive
(the blue side of the clip should be facing outward).
Drive clip
11.
Push the drive into the bay.
12.
Determine whether the drive is an IDE or SCSI device; then, connect one end
the applicable signal cable into the back of the drive and the other end of
this cable into the applicable IDE or SCSI connector on the system board. See
“Power and signal cables for internal drives” on page 29 for additional
information about cabling drives and “System-board internal connectors” on
page 13 for the location of IDE and SCSI connectors on the system board. If
there are open connectors on the cables connecting existing IDE or SCSI
drives, you can use these cables to connect the new drive.
13.
Route the signal cable so that it does not block the airflow to the rear of the
drives or over the microprocessor.
14.
Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.
15.
you have other options to install or remove, do so now; otherwise, replace
the bezel and support bracket and then go to “Completing the installation” on
page 39.
IntelliStation A Pro Type 6224: Installation Guide
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Installing a drive in bay 3:
Note: Only a 3.5-in. device can be installed in bay 3.
Complete the following steps to install a drive in bay 3:
Follow the instructions in “Preinstallation steps” on page 22.
Turn off the computer and all attached devices (see “Turning off the computer”
page 41); then, disconnect all power cords and external cables.
Remove the side cover (see “Removing the cover” on page 15).
Remove the front bezel (see “Removing the bezel” on page 17).
Remove the support bracket (see “Removing and installing the support
bracket” on page 16).
Use a screwdriver to pry the filler panel and EMC shield away from the
computer.
Note: If you are installing a drive that contains a laser, review the following
safety precaution.
Chapter 2. Installing the hardware
25
or
v Do
v
7.
a
8.
26
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices,
transmitters) are installed, note the following:
not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
Use of controls or adjustments or performance of procedures other
than those specified herein might result in hazardous radiation
exposure.
DANGER
Some
laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.
EMC shield
Filler panel
Touch the static-protective package containing the drive to any unpainted metal
surface on the computer; then, remove the drive from the bag and place it on
static-protective surface.
Follow the instructions that come with the drive to set jumpers or switches, if
any.
IntelliStation A Pro Type 6224: Installation Guide
a.
b. If
9.
of
to
on
If
a
1.
2.
on
3.
4.
5.
Notes:
You might find it easier to install the new drive into the opening on the front
and then attach the cables.
you are installing a hard disk drive, you might need to temporarily
disconnect the front-panel cable from the system board. You can reconnect
the front-panel cable after you have finished installing the hard disk drive.
Push the drive into the bay; then, use the two screws to attach the drive to the
drive cage.
10.
Determine whether the drive is an IDE or SCSI device; then, connect one end
the applicable signal cable into the back of the drive and the other end of
this cable into the applicable IDE or SCSI connector on the system board (if
you are installing a diskette drive in bay 3, connect the other end of the cable
the diskette connector on the system board).See “Power and signal cables
for internal drives” on page 29 for additional information about cabling drives
and “System-board internal connectors” on page 13 for the location of diskette,
IDE, and SCSI connectors on the system board. If there are open connectors
the cables connecting existing IDE or SCSI drives, you can use these
cables to connect the new drive.
11.
Route the signal cable so that it does not block the airflow to the rear of the
drives or over the microprocessor.
12.
Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.
13.
you have other options to install or remove, do so now; otherwise, replace
the bezel and support bracket and then go to “Completing the installation” on
page 39.
Installing
hard disk drive in bay 4, 5, or 6:
Bays 4, 5, and 6 are in the drive
cage. The drive cage is behind the front of the adapter-support bracket.
Note: When installing options, you might find it easier to work with the computer
lying on its side.
Complete the following steps to install a drive in bay 4, 5, or 6:
Follow the instructions in “Preinstallation steps” on page 22.
Turn off the computer and all attached devices (see “Turning off the computer”
page 41); then, disconnect all power cords and external cables.
Remove the side cover (see “Removing the cover” on page 15).
Remove the support bracket (see “Removing and installing the support
bracket” on page 16).
Grasp the drive cage and rotate the cage out of the computer until it locks into
place with the drive-cage retention tab.
Note: You might need to disconnect the power cables from the drives before
you rotate the cage all the way.
The open ends of the drive slots and installed drives will face you. Make sure
that the drive cage locks into place over the drive-cage retention tab by
rotating the drive cage all the way out of the computer.
Chapter 2. Installing the hardware
27
7.
8.
9.
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28
4
9
3
1
6.
Slide the existing drive tray out of the drive bay.
4
9
3
1
Touch the static-protective package containing the new drive to any unpainted
metal surface on the computer; then, remove the drive from the package and
place it on a static-protective surface.
Set any jumpers or switches on the new drive according to the documentation
that comes with the drive.
Attach the new drive to the drive tray. Place the drive on the drive tray and
align the holes on the drive with the mounting pins on the drive tray. Gently
pull both sides of the drive tray outward and insert the mounting pins into the
holes on the drive.
10.
Slide the drive into the drive bay until the drive snaps into place.
11.
Determine whether the drive is a Serial ATA or SCSI device; then, connect one
end of the applicable signal cable into the back of the drive and the other end
this cable into the applicable Serial ATA or SCSI connector on the system
board. If there are open connectors on the cables connecting existing Serial
ATA or SCSI drives, these cables can be used to connect the new drive. See
“Power and signal cables for internal drives” on page 29 for additional
information about cabling drives and “System-board internal connectors” on
page 13 for the location of Serial ATA and SCSI connectors on the system
board.
12.
Route the signal cable so that it does not block the airflow to the rear of the
drives or over any microprocessor.
IntelliStation A Pro Type 6224: Installation Guide
If
v
v
v
v
v If
v If
v
At
at
v
–
13.
Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.
14.
Push the drive cage outward, and press in on the drive-cage release tab.
Rotate the cage part-way into the computer; then, reconnect any power cables
you disconnected in step 5 and rotate the cage the rest of the way back into
the computer. Make sure that the drives and cables do not strike the
microprocessor fan sink.
15.
you have other options to install or remove, do so now; otherwise, replace
the support bracket (see “Removing and installing the support bracket” on
page 16) and then go to “Completing the installation” on page 39.
Power
and signal cables for internal drives:
Your computer uses cables to
connect IDE, Serial ATA, and SCSI devices to the power supply and to the system
board. (See “System-board internal connectors” on page 13 for the location of
system-board connectors.) Review the following information before connecting
power and signal cables to internal drives:
The drives that are preinstalled in your computer come with power and signal
cables attached. If you replace any drives, remember which cable is attached to
which drive, or label the cables.
When you install a drive, make sure that one of the drive connectors of the signal
cable is connected to the drive and that the connector at the other end of the
signal cable is connected to the system board.
When you install a drive, set the jumpers either to disable auto-start or to delay
startup, to prevent the system power supply from being overtaxed by all drives
trying to spin up at once.
The computer has two IDE buses, primary and secondary. Each of these buses
supports up to two IDE devices. The primary IDE bus uses connector IDE1 on
the system board and the secondary IDE bus uses connector IDE2.
you have only one IDE device on a cable, it must be set as a master device.
two IDE devices are used on a single cable, one must be designated as the
master device and the other as the subordinate device; otherwise, the computer
might not recognize some of the IDE devices. The master and subordinate
designation is determined by switch or jumper settings on each IDE device.
The following cables are provided:
Power cables: Four-wire power cables connect the drives to the power supply.
the end of these cables are plastic connectors that attach to different drives;
these connectors vary in size. With Serial ATA drives, you can use either a
four-wire power cable or a five-wire Serial ATA power cable, but do not use both
the same time (use one or the other).
Signal cables: Signal cables typically are flat cables, also called ribbon cables,
that connect IDE, SATA, SCSI, and diskette drives to the system board. Two or
three types of signal cables come with your computer:
IDE: The wider IDE signal cable has three connectors. One of these
connectors is attached to the drive, one is a spare, and the third is attached to
the primary or secondary IDE connector on the system board. The spare
connector can be used to connect additional IDE drives to your computer.
Note: The optical drive is attached to an ATA 100 signal cable. ATA 100
signal cables are color-coded. The blue connector is connected to the system
board. The black connector is connected to the master IDE device. The gray
middle connector is connected to the subordinate IDE device.
Chapter 2. Installing the hardware
29
–
- An
- A
v
v
v If
v
a
v
v
v
v
v
in
30
–
Serial ATA: The narrower, black signal cable has two connectors. One is
connected to the SATA drive, and the other is connected to the connector on
the system board. Each SATA drive comes with a cable. If you install an
additional SATA drive, you will need an additional cable.
SCSI: The following cables can be used to attach SCSI devices to the
integrated SCSI controller on the system board:
Ultra320 twisted ribbon cable connects the internal Ultra320 SCSI hard
disk drive to the SCSI connector on the system board. This cable has four
additional connectors for attaching more internal SCSI devices.
round SCSI cable connects external SCSI devices to the integrated SCSI
controller on the system board. For more information about connecting
SCSI devices, see the SCSI documentation.
Installing memory modules
The following notes describe the types of dual inline memory modules (DIMMs) that
your computer supports and other information that you must consider when
installing DIMMs.
The computer must have at least one pair of DIMMs installed in the DIMM
connectors for each microprocessor installed.
The system board contains four DIMM connectors for microprocessor 1. Your
computer comes with one pair of DIMMs installed in the DIMM connectors on the
system board.
you install a second microprocessor, the board that comes with the
microprocessor option (microprocessor board) contains four DIMM connectors for
microprocessor 2. You must install at least one pair of DIMMs in the DIMM
connectors on the microprocessor board.
You can add a second pair of DIMMs for either microprocessor at any time. It is
not necessary to add a second pair of DIMMs for microprocessor 1 before adding
second pair of DIMMs for microprocessor 2.
The DIMM options that are available for your computer are 512 MB, 1 GB, and 2
GB. Your computer supports a minimum of 1 GB and a maximum of 16 GB of
system memory.
Exception: Although your computer supports a maximum of 16 GB of system
memory, the Microsoft Windows XP operating systems recognize and support a
maximum of 4 GB of system memory.
Your computer comes with two 512 MB or 1 GB memory DIMMs installed.
Install only 2.5 V, 184-pin, double-data-rate (DDR), PC3200, registered, buffered
synchronous dynamic random-access memory (SDRAM) with error correcting
code (ECC) DIMMs. These DIMMs must be compatible with the latest PC3200
SDRAM buffered DIMM specification. For a list of supported options for your
computer, go to http://www.ibm.com/pc/; then, select your country and navigate to
the list of options for your computer.
DIMMs must be installed in matched pairs. The DIMMs in each pair must be the
same size, speed, type, and technology as each other but do not have to match
other pairs. You can mix compatible DIMMs from various manufacturers.
The first pair of DIMMs on the system board are installed in DIMM connectors 1
and 2. If you install a second pair of DIMMs for microprocessor 1, install the pair
DIMM connectors 3 and 4. The following illustration shows the system board
DIMM installation sequence.
IntelliStation A Pro Type 6224: Installation Guide
1, 2
3, 4 v If
5, 6
7, 8 v
v
v
1.
2.
on
3.
4.
5.
6. If
a.
b.
installation sequence on system board
DIMMs
Slots
First pair of DIMMs
Second pair of DIMMs
you install a second microprocessor (microprocessor 2), install the first pair of
DIMMs for the microprocessor in DIMM connectors 5 and 6 on the
microprocessor option board. If you install a second pair of DIMMs for the
microprocessor, install the pair in DIMM connectors 7 and 8 on the
microprocessor board. See “Installing a second microprocessor” on page 32 for
more information about the microprocessor option. The following illustration
shows the microprocessor board DIMM installation sequence.
installation sequence on microprocessor board
DIMMs
First pair of DIMMs
Second pair of DIMMs
Slots
Your computer supports two-way memory interleaving across the memory banks
for each microprocessor.
The amount of usable memory will be reduced depending on the system
configuration. A certain amount of memory must be reserved for system
resources. The BIOS will display the total amount of installed memory and the
amount of configured memory. To obtain a full 16 GB or more of usable memory,
you must install a second microprocessor and memory.
When you restart the computer after adding or removing DIMMs, the computer
displays a message that the memory configuration has changed.
Complete the following steps to install a pair of DIMMs:
Read the safety information beginning on page v, and “Handling
static-sensitive devices” on page 11.
Turn off the computer and all attached devices (see “Turning off the computer”
page 41); then, disconnect all power cords and external cables.
Remove the side cover (see “Removing the cover” on page 15).
Remove the support bracket (see “Removing and installing the support
bracket” on page 16).
For easier access to the memory modules on the system board, rotate the
drive cage out of the computer until it locks into place. You might need to
disconnect the power cables from the drives before you rotate the cage all the
way.
Note: If you are installing memory modules on the microprocessor board for a
second microprocessor on the computer, it is not necessary to move the drive
cage.
you are installing DIMMs for microprocessor 1, and you have installed a
second microprocessor on the computer, remove the microprocessor 2 air
baffle:
Lift up on the large end of the baffle until it releases.
Slide the baffle toward the front of the computer; then, lift the baffle out of
the computer.
Chapter 2. Installing the hardware
31
8.
9.
If
If
32
7.
Locate the DIMM connectors. Determine the connectors into which you will
install the DIMMs. See the notes on page 31 for the installation sequence.
Gently open the retaining clip on each end of the DIMM connectors you have
selected.
Touch the static-protective package containing the DIMM to any unpainted
metal surface on the computer. Then, remove the new DIMM from the
package.
10.
Turn the DIMM so that the contacts align correctly with the connector.
11.
Insert the DIMM into the connector. Firmly press the DIMM straight down into
the connector by applying pressure on both ends of the DIMM simultaneously.
The retaining clips snap into the locked position when the DIMM is firmly
seated in the connector. If there is a gap between the DIMM and the retaining
clips, the DIMM has not been correctly installed. Open the retaining clips,
remove the DIMM, and then reinsert it.
DIMM
connector 1
DIMM
connector 2
DIMM
connector 3
DIMM
connector 4
12.
Repeat steps 8 through 11 for the second DIMM in the pair.
13.
you moved the drive cage out of the way in step 5, push the drive cage
outward and press in on the drive-cage release tab. Rotate the cage part-way
into the computer, reconnect any power cables you disconnected from the
drives, and rotate the cage the rest of the way back into the computer.
14.
you have other options to install or remove, do so now. Otherwise, replace
the support bracket (see “Removing and installing the support bracket” on
page 16); then, go to “Completing the installation” on page 39.
Installing a second microprocessor
Your computer supports a second microprocessor, on its own microprocessor board,
with its own memory modules.
IntelliStation A Pro Type 6224: Installation Guide
v
v
v
v
v
v To
v
v
v A
v A
1.
2.
3.
4.
5.
Note: When installing options, you might find it easier to work with the computer
lying on its side.
The following notes describe information that you must consider when installing a
second microprocessor in your computer.
The speed of microprocessors 1 and 2 must match.
The microprocessor option kit comes with a microprocessor board, a
microprocessor socket, the microprocessor, a fan sink, and a microprocessor air
baffle. The necessary screws and the microprocessor socket are preinstalled on
the microprocessor board.
Each microprocessor contains a memory controller for the memory modules
associated with it.
You must install at least one pair of matched DIMMs on the microprocessor
board with the microprocessor. The DIMMs in each pair must be the same size,
speed, type, and technology as each other but do not have to match other pairs.
See “Installing memory modules” on page 30 for information about the installation
order and the type of DIMMs supported.
With more than one microprocessor, the computer can operate as a symmetric
multiprocessing (SMP) computer. With SMP, certain operating systems and
application programs can distribute the processing load among the
microprocessors. This enhances performance for database and other
applications.
use SMP, obtain an SMP-capable operating system. For a list of supported
operating systems, go to http://www.ibm.com/pc/us/compat/.
Read the documentation that comes with the microprocessor to determine
whether you need to update the computer basic input/output system (BIOS)
code. The most current level of BIOS code for the computer is available from
http://www.ibm.com/pc/support
For a list of supported microprocessor options for your computer, go to
http://www.ibm.com/pc/; then, select your country and navigate to the list of
options for your computer
Before
you begin, obtain the following items:
Phillips-head screwdriver
flat-blade screwdriver or a nut driver
Complete
the following steps to install a second microprocessor.
Note: For clarity, the illustrations in this procedure show only the system board.
You will not remove the system board from the computer to perform this procedure.
Read the safety information beginning on page v and the guidelines in
“Handling static-sensitive devices” on page 11.
Turn off the computer and all attached devices. (See “Turning off the
computer” on page 41.)
Disconnect all external cables and power cords; then, remove the side cover
(see “Removing the cover” on page 15).
Remove the support bracket (see “Removing and installing the support
bracket” on page 16).
Touch the static-protective package containing the microprocessor board to
any unpainted metal surface on the computer. Then, remove the
microprocessor board from the package.
Chapter 2. Installing the hardware
33
7.
on
8.
up
9.
34
Option screws
(captive)
Alignment
holes
Microrpocessor
board
Short
Press points
screws
Alignment
pins
System
board
Second-microprocessor
connectors
6.
Remove the six indicated screws from the system board.
Position the alignment holes in the microprocessor board over the guide pins
the system board; then, lower the microprocessor board onto the guide
pins.
Make sure the connectors on the underside of the microprocessor board line
with the second-microprocessor connectors on the system board.
Tighten the four screws on the fan-sink socket; then, tighten the two screws on
the corners of the microprocessor board to secure the microprocessor board to
the system board.
10.
Press down on the barcode label and the indicated corner to make sure the
microprocessor board is firmly seated in the connectors on the system board.
11.
Remove the protective cover, tape, or label from the surface of the
microprocessor socket, if any is present.
12.
Lift the microprocessor-release lever to the fully open position (90°).
Attention: You must make sure that the locking lever on the microprocessor
socket is in the fully open position before you insert the microprocessor in the
socket. Failure to do so might result in permanent damage to the
microprocessor, microprocessor socket, and system board.
IntelliStation A Pro Type 6224: Installation Guide
Lever open
a.
b.
v Do
v If
13.
Install the new microprocessor:
Touch the static-protective package containing the new microprocessor to
any unpainted metal surface on the computer; then, remove the
microprocessor from the package.
Position the microprocessor over the microprocessor socket as shown in
the following illustration. Carefully press the microprocessor into the socket.
Attention: To avoid bending the pins on the microprocessor, do not use
excessive force when pressing it into the socket.
Microprocessor
Microprocessor
orientation indicators
Microprocessor
socket
14.
Close the microprocessor-release lever to secure the microprocessor.
Attention:
not disturb or contaminate the grey thermal material on the bottom of the
new fan sink. Doing so damages its heat-conducting capability and exposes
the new microprocessor to overheating.
you need to remove the fan sink after installing it, call for service.
Chapter 2. Installing the hardware
35
a.
b.
c.
d.
36
15.
Install the fan sink:
Fan sink
Fan sink
cable
Microprocessor
Retention
spring clips
Remove the fan sink from its package and remove the cover from the
bottom of the fan sink. Make sure that the thermal material is still on the
bottom of the fan sink.
Remove the release liner and orient the fan sink above the microprocessor.
Connect the fan sink cable to the microprocessor fan connector on the
microprocessor board; then, press the fan sink into place (see the
illustration in “Optional microprocessor board connectors” on page 13 for
the location of the connector).
Raise the retention spring clips into position on each side of the fan sink.
Start both screws into the fan-sink socket; then, tighten both screws. Do
not overtighten the screws.
16.
Install at least one pair of supported DIMMs on the microprocessor board. See
“Installing memory modules” on page 30 for information about the installation
order and the type of supported DIMMs.
17.
Install the microprocessor air baffle.
IntelliStation A Pro Type 6224: Installation Guide
b.
c.
d.
If
To
v A
v An
v A 19 mm
v
v A
v A
1.
2.
Power supply alignment flange
Locking
lip
4
139
Air baffle
a.
Orient the air baffle as shown and align it with the side of the power supply.
Insert the small end of the baffle into the computer toward the front of the
computer.
Lower the larger end of the baffle until the side flange rests on the power
supply.
Slide the baffle toward the rear of the computer until it stops and the rear
flange (locking lip) is inside the computer chassis; then, press down on the
large end of the baffle until it clicks into place.
18.
you have other options to install or remove, do so now. Otherwise, replace
the support bracket (see “Removing and installing the support bracket” on
page 16); then, go to “Completing the installation” on page 39.
Installing a security rope clip
help prevent hardware theft, you can add a security rope clip and cable to your
computer. After you add the security cable, make sure that it does not interfere with
other cables that are connected to the computer.
Before you begin, obtain the following items:
flat-blade screwdriver
adjustable wrench
(0.75 in.) rope clip or wire rope (similar to National Manufacturing
number 3230, stock number 176-735)
Threaded nuts that fit the rope clip
security cable
lock, such as a combination lock or padlock
Complete
Turn off the computer and all attached devices.
Disconnect all external cables and power cords; then, remove the side cover
(see “Removing the cover” on page 15).
the following steps to install a rope clip:
Chapter 2. Installing the hardware
37
4.
5.
or
6. If
1.
2.
38
3.
Use a screwdriver to remove the two metal knockouts.
Insert the rope clip through the rear panel; then, attach and tighten the nuts.
Thread the cable through the rope clip and around an object that is not part of
permanently secured to the building structure or foundation, and from which
the cable cannot be removed. Fasten the cable ends together with a lock. After
you add the security cable, be certain it does not interfere with other cables that
are connected to the computer.
Rope clip
you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 39.
Replacing the bezel
Complete the following steps to replace the bezel:
Insert the two tabs on the bottom of the bezel into the matching holes on the
computer chassis.
Push the top of the bezel toward the computer until the two tabs at the top of
the bezel snap into place.
IntelliStation A Pro Type 6224: Installation Guide
If
1.
2.
3.
4.
To
If
Replacing the side cover
you removed the support bracket, reinstall it before you replace the side cover.
See “Removing and installing the support bracket” on page 16.
Note: The rear adapter-retaining bracket rests against the computer side cover.
You might find it easier to lay the computer on its side to replace the side cover.
Complete the following steps to replace the side cover:
Before installing the cover, check that all cables, adapters, and other
components are installed and seated correctly and that you have cleared all
work tools from inside the computer.
Install the side cover by placing it into position on the computer. Make sure that
the lip on the bottom of the cover rests on the ledge on the bottom of the
chassis before rotating the cover up to the vertical position. Press down on the
cover-release latch as you slide the side cover forward to lock the side cover.
Reconnect the external cables and power cords to the computer.
Turn on the attached devices; then, turn on the computer.
Completing the installation
complete your installation, reinstall the bezel if you removed it, connect all the
cables and, for certain options, run the Configuration/Setup Utility program. Follow
the instructions in this section.
Cabling the computer
your computer cables and connector panel have color-coded connections, match
the color of each cable end with the color of the connector. For example, match a
blue cable end with a blue panel connector, a red cable end with a red connector,
and so on.
4
9
3
1
Chapter 2. Installing the hardware
39
1.
2.
be
v If a
40
Attention: To prevent damage to equipment, connect the power cord last.
The following illustration shows the input/output (I/O) connectors on the rear of the
computer.
Power cord
connector
Mouse
Keyboard
Parallel
Serial 2
Serial 1
IEEE 1394
(FireWire)
USB 2
USB 1
USB 3
Ethernet
Line out
Line in
Mic
Video
SCSI-connector knockout
Depending on the video adapter that is installed in your computer and the monitor
you want to use, you might need to use special video cables that convert signals or
provide an additional connection point for dual-monitor capability. See the User’s
Guide on the IBM IntelliStation Documentation CD and the documentation that
comes with your monitor for additional information.
Turning on the computer
When the computer is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic is shut down; however, the
computer can respond to requests to turn on the computer. The power-on LED
flashes to indicate that the computer is connected to an ac power source but is not
turned on.
Notes:
Turn on all external devices, such as the monitor, before turning on the
computer.
The power-on LED on the front of the computer is lit when the computer is on
and while it is being turned on.
Approximately 20 seconds after the computer is connected to ac power, the
power-control button becomes active, and you can turn on the computer and start
the operating system by pressing the power-control button. The computer can also
turned on any of the following ways:
power failure occurs while the computer is turned on, the computer will
restart automatically when power is restored.
IntelliStation A Pro Type 6224: Installation Guide
If
1.
2.
3.
4.
v
v
v
v
When you connect the computer to power for the first time, the Wake on LAN
feature can turn on the computer. If the computer was previously turned on, it
must be turned off correctly for the Wake on LAN feature to turn on the
computer.
Running the operating system setup program
you are starting your computer for the first time, the setup program runs
automatically when you start the computer. The program will prompt you to make
choices or type information. If you need more information than is provided in this
Installation Guide , see your operating-system manual.
Important:
After turning on your computer for the first time, you must complete the
operating system setup procedure before turning off your computer; otherwise,
unexpected results might occur.
The setup program might be slightly different from the one described in your
operating-system manual. Some choices do not appear because they are
preset.
During the setup procedure, you must indicate that you accept the license
agreement.
For Windows operating systems, the registration information will already be
displayed in the registration field. If the Product ID number is not already
displayed, you must type it. The Product ID number is on a label attached to the
computer.
®
You will need the following information to complete the setup program in Windows
operating systems:
The documentation that comes with your computer.
Network information from your network administrator, if your computer is being
connected to a network.
The printer model and port, if a printer is attached directly to your computer.
After the setup procedure is completed and the computer restarts, the desktop
opens, and the computer is ready for use.
Turning off the computer
When you turn off the computer and leave it connected to ac power, the computer
can respond to requests, such as a remote request to turn on the computer. To
remove all power from the computer, you must disconnect it from the power source.
Some operating systems require an orderly shutdown before you turn off the
computer. See your operating-system documentation for information about shutting
down the operating system.
Chapter 2. Installing the hardware
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CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
The computer can be turned off in any of the following ways:
You can turn off the computer through the operating system. If this feature is
supported by your operating system, it will turn off the computer after performing
orderly shutdown of the operating system.
you are using the preinstalled Microsoft Windows XP operating system,
complete the following steps to shut down the operating system and computer:
Save and close all files that you are working with.
Close all open applications.
Click Start.
Click Turn Off Computer; then, click Turn Off to confirm.
you are using the preinstalled Red Hat Linux operating system, complete the
following steps to shut down the operating system and computer:
Save and close all files with which you are working.
Close all open applications.
Click Red Hat Linux Main Menu Button → Log out → Shut Down.
Click OK to confirm.
v
You can press the power-control button on the front of the computer. It will turn
off the computer after performing an orderly shutdown of the operating system, if
this feature is supported by your operating system.
Note: After turning off the computer, wait at least 5 seconds before you press
the power-control button to turn on the computer again.
You can press and hold the power-control button for more than 4 seconds to
cause an immediate shutdown of the computer. You can use this feature to turn
off the computer if the operating system stops functioning.
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Chapter 3. Installing software
This chapter describes how to install and configure software for your IBM
IntelliStation A Pro Type 6224 computer.
Viewing the license agreement
The IBM International License Agreement for Non-Warranted Programs is viewable
from the Access IBM folder. Use of your computer signifies acceptance of this
agreement.
Complete the following steps to view the license agreement in Windows XP:
From the Windows XP desktop, click Start → All Programs → Access IBM.
Select IBM License Agreement.
For Red Hat Linux, when you start the computer, the License Agreement window
opens. To accept the terms of the agreement, click I Agree. You can also view the
license agreement by clicking on the IBM License Agreement icon on your
desktop.
Using the built-in configuration programs
The following configuration programs are available to configure your computer:
Configuration/Setup Utility program
This program is part of the basic input/output system (BIOS) code in your
computer. You can use this program to configure serial- and parallel-connector
assignments, change the drive startup sequence, set the date and time, and set
passwords. For more information on how to start this utility, see “Starting the
Configuration/Setup Utility program” on page 44. For detailed information, see the
User’s Guide .
Broadcom NetXtreme Gigabit Ethernet Boot Agent
The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code
your computer. You can use it to configure the network as a startable device,
and you can customize where the network startup option appears in your startup
sequence. You enable and disable the Broadcom NetXtreme Gigabit Ethernet
Boot Agent from the Configuration/Setup Utility program. For information, see
“Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent” on page 44.
Adaptec
®
HostRAID
Adaptec RAID Configuration Utility programs (for Serial ATA RAID)
Use the Array Configuration Utility within the Adaptec RAID Configuration
Utility programs to configure the integrated Serial ATA (SATA ) controller with
integrated RAID and the devices that are attached to it. For more information
about using these utility programs, see “Using the Adaptec RAID
Configuration Utility programs (for Serial ATA RAID)” on page 45.
SCSISelect Utility program (for SCSI RAID)
Use the SCSI HostRAID feature of the SCSISelect Utility program to configure
the integrated SCSI controller with integrated RAID and the devices that are
attached to it. For more information about using this utility program, see
“Using the SCSISelect Utility program (for SCSI RAID)” on page 46.
™
configuration programs
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ServeRAID Manager
ServeRAID
™
Manager is available as a stand-alone program and as an IBM
Director extension. If a ServeRAID controller is installed in your computer, use
ServeRAID Manager to define and configure your disk-array subsystem before
you install your operating system. For information about using this program, see
“Using ServeRAID Manager” on page 47.
Ethernet controller configuration
configure the integrated Gigabit Ethernet controller, see “Configuring the
Gigabit Ethernet controller” on page 49.
SCSISelect Utility program (some models)
With the SCSISelect Utility program, you can configure the devices that are
connected to the optional SCSI adapter. Use this program to change default
values, resolve configuration conflicts, and perform a low-level format on a SCSI
hard disk drive. For information about how to start this utility, see “Starting the
SCSISelect utility program (some models)” on page 49.
Note:
See the User’s Guide on the IBM IntelliStation Documentation CD for
detailed instructions for using the configuration programs.
The following sections provide the instructions for starting the utility programs.
Starting the Configuration/Setup Utility program
Complete the following steps to start the Configuration/Setup Utility program:
Turn on the computer and watch the monitor screen. If the computer is already
when you start this procedure, you must shut down the operating system,
turn off the computer, wait a few seconds until all in-use LEDs are turned off,
and restart the computer.
When the message Press F1 for Configuration/Setup appears on the screen
during startup, press F1. (This prompt appears on the screen for only a few
seconds. You must press F1 quickly.) If you have set both a user password and
administrator password, you must type the administrator password to access
the full Configuration/Setup Utility menu.
Follow the instructions on the screen.
Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent
The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code in
your computer. You can use it to configure the network as a startable device, and
you can customize where the network startup option appears in your startup
sequence. You enable and disable the Broadcom NetXtreme Gigabit Ethernet Boot
Agent from the Configuration/Setup Utility program.
Complete the following steps to enable the Broadcom NetXtreme Gigabit Ethernet
boot agent:
From the Configuration/Setup Utility main menu, select Devices and I/O Ports
and press Enter.
Select System Board Ethernet PXE/DHCP and use the Right Arrow (→ ) key to
set it to Enabled.
Select Save Settings and press Enter.
Using the Adaptec HostRAID configuration programs
Use the Adaptec RAID Configuration Utility programs and SCSISelect Utility (also
referred to as IBM ServeRAID-7e) to add RAID levels 0 and 1 functionality to the
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integrated Serial ATA controller and the integrated SCSI controller. Be sure to use
these programs as described in this document. Use these programs to:
Configure a redundant array of independent disks (RAID) array
View or change your RAID configuration and associated devices
Consider
the following information when using the Adaptec RAID Configuration
Utility programs and SCSISelect Utility program to configure and manage arrays:
The integrated SCSI controller with integrated SCSI RAID (SCSI models) and the
integrated Serial ATA controller (SATA models) with integrated SATA RAID
supports RAID levels 0 and 1 with the option of having a hot-spare drive.
Installing an optional ServeRAID controller provides additional RAID levels.
You cannot use the ServerGuide Setup and Installation CD to configure the
integrated Serial ATA controller with integrated RAID and the integrated SCSI
controller with integrated RAID.
Hard disk drive capacities affect how you create arrays. Drives in an array can
have different capacities, but the RAID controller treats them as if they all have
the capacity of the smallest hard disk drive.
help ensure signal quality, do not mix drives with different speeds and data
rates.
update the firmware and BIOS code for an optional ServeRAID controller, you
must use the IBM ServeRAID Support CD that comes with the ServeRAID
option.
you install a different type of RAID controller in your computer, use the
configuration method described in the instructions that come with that RAID
controller to view or change SCSI settings for attached devices.
Using the Adaptec RAID Configuration Utility programs (for
Serial ATA RAID)
Use the Array Configuration Utility within the Adaptec RAID Configuration Utility
programs to add RAID levels 0 and 1 functionality to the integrated Serial ATA
(SATA ) controller. This utility is a part of the BIOS code in your computer. For
additional information about using the Adaptec RAID Configuration Utility programs,
see the documentation on the IBM ServeRAID-7e (Adaptec HostRAID) Support CD.
this CD did not come with your computer, you can download the IBM
ServeRAID-7e (Adaptec HostRAID) Support CD from the IBM Web site at:
http://www.ibm.com/pc/support/.
The integrated Serial ATA RAID feature (SATA HostRAID) comes disabled by
default. You must enable the SATA RAID feature and install the device drivers
before you can use it. The SATA RAID feature configuration utilities, device drivers,
and information are available on the IBM ServeRAID-7e (Adaptec HostRAID)
Support CD.
Enabling the Serial ATA HostRAID feature:
enable the SATA RAID feature:
Turn on the computer and watch the monitor screen.
When the message Press F1 for Configuration/Setup appears, press F1. If
you have set a supervisor password, you are prompted to type the password.
Select Devices and I/O Ports.
Scroll down and select SATA RAID Enable.
Select Enabled.
Press Esc; then, select Yes to save your changes.
Complete the following steps to
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Using the Serial ATA HostRAID feature:
The instructions in this section are for
using the Array Configuration Utility program to access and perform an initial RAID
level-1 configuration. If you install a different type of RAID adapter in your computer,
use the configuration method described in the instructions that come with that
adapter to view or change settings for the attached devices.
See the documentation on the IBM ServeRAID-7e (Adaptec HostRAID) Support CD
for additional information about using the Array Configuration Utility program to
create, configure, and manage arrays.
Configuring the controller:
Complete the following steps to use the Array
Configuration Utility program to configure a RAID level-1 array on your computer.
Turn on the computer and watch the monitor screen.
When the message Press <CTRL><<A> for Adaptec RAID Configuration
Utility appears, press Ctrl+A.
Select Array Configuration Utility (ACU).
Select Create Array.
From the list of ready drives, select the two drives that you want to group into
the array.
Select RAID-1 when asked to select the RAID level.
(optional), Type an identifier for the array.
Select Quick Int when asked for the array build method.
Follow the instructions on the screen to complete the configuration, and select
Done to exit.
10.
Restart the computer.
Viewing
the configuration:
Complete the following steps to view information about
the Serial ATA controller:
Start the Array Configuration Utility.
From the Array Configuration Utility window, select Manage Arrays.
Select an array and press Enter.
Press Esc to exit the program.
Using the SCSISelect Utility program (for SCSI RAID)
Use the SCSISelect Utility to add RAID levels 0 and 1 functionality to the integrated
SCSI controller. This utility is part of the BIOS code in your computer.
The integrated SCSI RAID feature (SCSI HostRAID) comes disabled by default. You
must enable the SCSI RAID feature and install the device drivers before you can
use it. The SCSI RAID configuration utilities, device drivers, and information are
available on the IBM ServeRAID-7e (Adaptec HostRAID) Support CD. If this CD did
not come with your computer, you can download the IBM ServeRAID-7e (Adaptec
HostRAID) Support CD from the IBM Web site at http://www.ibm.com/pc/support/.
Enabling the SCSI HostRAID feature:
SCSI RAID feature:
Turn on the computer and watch the monitor screen.
When the message Press <CTRL><A> for SCSISelect Utility appears, press
Ctrl+A. If you have set a supervisor password, you are prompted to type the
password.
Use the arrow keys to select the channel for which you want to change settings
and press Enter.
Complete the following steps to enable the
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Select Configure/View SCSI Controller Setting; then, select HostRAID.
Select Enabled.
Press Esc; then, select Yes to save the changes.
Using the SCSI HostRAID feature:
The instructions in this section describe how
access the SCSI RAID feature from the SCSISelect Utility program and perform
initial RAID level-1 configuration on your computer. If you install a different type
RAID adapter in your computer, use the configuration method described in the
instructions that come with that adapter to view or change SCSI settings for
attached devices.
See the documentation on the IBM ServeRAID-7e (Adaptec HostRAID) Support CD
for additional information about how to use the SCSI HostRAID feature.
Configuring the controller:
Complete the following steps to use the SCSI HostRAID
feature to configure a RAID level-1 array on your computer:
From the SCSISelect main menu, select Configure/View HostRAID Settings.
From the list of ready drives, type C to create an array.
Select RAID-1 when asked to select the RAID type.
From the list of ready drives, select the two drives that you want to group into
the array.
Select Create new RAID-1.
Type an identifier for the array.
Select Yes to create the array.
Press Esc to exit the utility.
Restart the computer.
Viewing
the configuration:
information about the SCSI controller. From the list of available arrays, select an
array and press Enter. Press Esc to exit the utility.
Using ServeRAID Manager
Use the ServeRAID Manager program to:
Configure arrays
View your RAID configuration and associated devices
Monitor operation of your RAID controllers
perform some tasks, you can run ServeRAID Manager as an installed program.
To
However, to configure the SCSI controller and perform an initial RAID configuration
your computer, you must run ServeRAID Manager in a Startable-CD mode, as
described in the instructions in this section. If you install a RAID adapter in your
computer, use the configuration method described in the instructions that come with
the adapter to view or change SCSI settings for attached devices.
See the ServeRAID documentation on the IBM ServeRAID Support CD or
additional information about RAID technology and instructions for using ServeRAID
Manager to configure your SCSI controller. Additional information about ServeRAID
Manager is also available from the Help menu. For information about a specific
object in the ServeRAID Manager tree, select the object and click Actions → Hints
and tips.
You can use the SCSISelect Utility program to view
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Configuring the controller
running ServeRAID Manager in Startable CD mode, you can configure the
controller before you install your operating system. The information in this section
assumes that you are running ServeRAID Manager in Startable CD mode.
run the ServeRAID Manager program in startable-CD mode, turn on the
computer; then, insert the IBM ServeRAID Support CD into the CD-ROM drive. If
the ServeRAID Manager program detects an unconfigured controller and ready
drives, the program automatically starts the Configuration wizard.
the Configuration wizard, you can select Express configuration or Custom
configuration . Express configuration automatically configures the controller by
grouping the first two physical drives in the ServeRAID Manager tree into an array
and creating a RAID level-1 logical drive. If you select custom configuration, you
can select the two physical drives that you want to group into an array and create a
hot-spare drive.
Using express configuration
Complete the following steps to use Express configuration:
the ServeRAID Manager tree, click the controller that you want to configure.
From the toolbar, click Create.
Click Express configuration.
Click Next. The “Configuration summary” window opens.
Review the information that is displayed in the “Configuration summary” window.
change the configuration, click Modify arrays or Modify logical drives.
Note: Some operating systems have size limitations for logical drives. Before
you save the configuration, verify that the size of the logical drive is appropriate
for your operating system.
Click Apply; then, click Yes when asked if you want to apply the new
configuration. The configuration is saved in the controller and in the physical
drives.
Exit from the ServeRAID Manager program and remove the CD from the
CD-ROM drive.
Restart the computer.
Using custom configuration
Complete the following steps to use custom configuration:
the ServeRAID Manager tree, click the controller that you want to configure.
From the toolbar, click Create.
Click Custom configuration.
Click Next. The “Create arrays” window opens.
Click the appropriate tab in the right pane; then, from the list of ready drives,
select the two drives you want to move to the array.
Click the icon to add the drives to the array.
Complete the following steps if you want to configure a hot-spare drive:
Click the Spares tab.
Select the physical drive you want to designate as the hot-spare drive;
then, click the icon to add the drive.
Click Next. The “Configuration summary” window opens.
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Review the information that is displayed in the “Configuration summary”
window. To change the configuration, click Back.
10.
Click Apply; then, click Yes when asked if you want to apply the new
configuration. The configuration is saved in the controller and in the physical
drives.
11.
Exit from the ServeRAID Manager program, and remove the CD from the
CD-ROM drive.
12.
Restart the computer.
Viewing the configuration
You can use ServeRAID Manager to view information about RAID controllers and
the RAID subsystem (such as arrays, logical drives, hot-spare drives, and physical
drives). When you click an object in the ServeRAID Manager tree, information about
that object appears in the right pane. To display a list of available actions for an
object, click the object and click Actions.
display available actions for an item, click the item in the ServeRAID Manager
tree and click Actions.
Configuring the Gigabit Ethernet controller
The Ethernet controller is integrated on the system board. It provides an interface
for connecting to a 10-Mbps, 100-Mbps, or 1-Gbps network and provides full duplex
(FDX) capability, which enables simultaneous transmission and reception of data on
the network. If the Ethernet port in the computer supports auto-negotiation, the
controller detects the data-transfer rate (10BASE-T, 100BASE-TX, or 1000BASE-T)
and duplex mode (full-duplex or half-duplex) of the network and automatically
operates at that rate and mode.
You do not have to set any jumpers or configure the controller. However, you must
install a device driver to enable the operating system to address the controller. For
device drivers and information about configuring the Gigabit Ethernet controller, go
http://www.ibm.com/pc/support/.
Starting the SCSISelect utility program (some models)
Complete the following steps to start the SCSISelect utility program:
Turn on the computer.
When the <<< Press <CTRL><A> for SCSISelect Utility! >>> prompt appears,
press Ctrl+A. If you have set an administrator password, you are prompted to
type the password.
Use the arrow keys to make your selection.
When the prompt Would you like to configure the SCSI controller or run
the SCSI disk utility? appears, make your selection and press Enter.
Use the arrow keys to make your selection.
Follow the instructions on the screen to change the settings of the selected
items; then, press Enter.
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Chapter 4. Completing the installation
This chapter provides information to help you register your computer, record
important information, and back up your application programs.
Recording important numbers
Record information about your computer in the following table. You will need this
information when you register your computer with IBM.
Product name
Machine type
Model number
Serial number
Key serial number
Key manufacturer
Key phone number
Registering your computer
Registering your computer helps IBM provide better service to you. When IBM
receives your registration information, the information is placed into a central
technical support database. If you need technical assistance, the technical-support
representative will have information about your computer. In addition, comments
about your computer are reviewed by a team dedicated to customer satisfaction
and are taken into consideration in making improvements to IBM computers.
Use one of the following methods to register your computer in Windows:
From the Windows XP desktop, click Start → All Programs → IBM Registration
and then follow the instructions. If you do not have access to the Internet, you
can use the registration program that starts from the IBM Registration folder to
print your registration information and provide your mailing address to IBM for
future assistance.
Register your computer at http://www.ibm.com/pc/register/.
IBM IntelliStation A Pro
6224
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_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
For Red Hat Linux, click the Register PC icon on the desktop to register your
computer on the World Wide Web.
Creating an emergency recovery-repair diskette in Windows
Note: To create and use a diskette, you must add a diskette drive to the computer.
enable a USB diskette drive to work, you must disable the legacy diskette drive
function in the Configuration/Setup Utility program (click Devices and I/O Ports →
Disable Legacy Diskette A ).
your earliest opportunity, create a recovery-repair diskette and an IBM Enhanced
Diagnostics diskette, and store them in a safe place. In the unlikely event that the
computer becomes unusable, you can use the recovery-repair diskette to access
the Product Recovery program. For more information about using this diskette, see
the User’s Guide on the IBM IntelliStation Documentation CD.
Copyright IBM Corp. 2004
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In Windows, you can create a recovery-repair diskette from the c:\ibmtools directory
from the Product Recovery program partition.
Complete the following steps to create a recovery-repair diskette from the
c:\ibmtools directory:
Start the computer and operating system.
Use Windows Explorer to display the directory structure of the hard disk.
Open the c:\ibmtools folder.
Double-click rrdisk.bat and follow the instructions on the screen.
Complete the following steps to create a recovery-repair diskette from the Product
Recovery program partition:
Shut down the operating system and turn off the computer.
Wait for at least 5 seconds; then, press and hold the F11 key while you restart
the computer. When a menu appears, release the F11 key.
Use one of the following procedures:
menu is displayed in which you can select an operating system, use the
arrow keys to select the operating system that is currently installed, press
Enter, and then continue with the next step.
operating system menu is not displayed, continue with the next step.
4.
From the Product Recovery Main menu, use the arrow keys to select System
utilities , and then press Enter.
Use the arrow keys to select Create a Recovery Repair diskette, and then
press Enter.
Follow the instructions on the screen.
“Creating an IBM Enhanced Diagnostics Diskette in Windows” for information
See
about how to create an IBM Enhanced Diagnostics diskette.
Creating an IBM Enhanced Diagnostics Diskette in Windows
Note: To create and use a diskette, you must add a diskette drive to your
computer. To enable a USB diskette drive to work, you must disable the legacy
diskette drive function in the Configuration/Setup Utility program (click Devices and
I/O Ports → Disable Legacy Diskette A ).
The IBM Enhanced Diagnostics diskette is a self-starting diagnostics diskette that
you can use to test hardware components in your computer. You can create an IBM
Enhanced Diagnostics diskette from the Product Recovery program or from the
World Wide Web.
Complete the following steps to create an IBM Enhanced Diagnostics diskette from
the Product Recovery program partition:
Restart the computer and watch the monitor.
When the message To start the Product Recovery Program, Press F11
appears, quickly Press F11.
Select System utilities.
Select Create IBM Enhanced Diagnostics Diskette.
Follow the instructions on the screen.
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Complete the following steps to create an IBM Enhanced Diagnostics diskette from
the World Wide Web:
http://www.ibm.com.
Click Support & downloads.
Click Search technical support.
the Enter keyword(s) field, type diagnostics 6224, and click Submit.
From the “Search results” page, click the Enhanced Diagnostics item for your
computer.
the next page, click the executable file for the Enhanced Diagnostics code to
download it (be sure to download the file to a hard disk directory and not to a
diskette). You can click the text file to display the readme file.
command prompt, change to the directory where the file was downloaded.
Insert a blank, high-density diskette into the diskette drive.
Type filename a: where filename is the name of the file you downloaded and a
the drive letter of the diskette drive; then, press Enter.
downloaded file is self-extracting and is copied to the diskette. When the copy
The
completed, store the diskette in a safe place.
For more information about using the IBM Enhanced Diagnostics program, see the
User’s Guide on the IBM IntelliStation Documentation CD.
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Chapter 5. Solving problems
This section provides basic troubleshooting information to help you diagnose and
solve some problems that might occur with your computer.
you cannot diagnose and correct the problem using the information in this section,
see Appendix A, “Getting help and technical assistance,” on page 63 and “Solving
problems” in the User’s Guide on the IBM IntelliStation Documentation CD.
Diagnostic tools overview
The following tools are available to help you diagnose and solve hardware-related
problems:
POST beep codes and error messages
The power-on self-test (POST) indicates the detection of a problem. See
“Power-on self-test (POST)” on page 56 and “POST error messages” on page 56
for information. Additional information is recorded in the system error logs. (For
detailed information, see POST Error Log in Advanced Setup in
“Configuration/Setup Utility menu choices” in the User’s Guide.)
Diagnostic programs and error messages
The diagnostic programs are provided on a hidden partition on the hard disk.
These programs test the major components of your computer.
Note: See “Solving problems” in the User’s Guide on the IBM IntelliStation
Documentation CD for information about the diagnostic programs.
Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the
“Troubleshooting charts” on page 57 for information.
System-board error LEDs
LED on the system board (or microprocessor board if a second
microprocessor is installed) might also be lit to help isolate an error indicated by
the system error LED on the front of the computer. See the “System-board error
LEDs” on page 60 for more information.
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Power-on self-test (POST)
When you turn on the computer, the power-on self-test (POST) performs a series of
tests to check the operation of system components and some of the installed
options.
POST finishes without detecting any problems, the first window of your operating
system or application program opens.
POST detects a problem, more than one beep sounds and an error message
appears on the screen.
Notes:
you have set a user password, you must type the password and press Enter,
when prompted, before the operating system will start.
single problem might cause several error messages. When this occurs, work
correct the cause of the first error message. After you correct the cause of
the first error message, the other error messages usually will be resolved the
next time you run the test.
POST beep codes
Use the following beep code descriptions to help diagnose and solve problems that
are detected during startup:
beeps
Continuous beep
The startup (boot) microprocessor has failed, or the system board or
speaker subsystem might contain a failing component. If the computer
continues through POST with no errors, call for service. If no video appears,
the startup processor has failed.
Beep codes for specific failures
Beep codes indicating specific system problems are listed in the User’s
Guide on the IBM IntelliStation Documentation CD.
POST error messages
The following table provides an abbreviated list of the POST error messages that
might appear during startup.
Note: See the User’s Guide on the IBM IntelliStation Documentation CD for more
information about the POST error messages.
POST
message
162
163
164
201
beep occurs after the computer completes POST, call for service.
Failing device or
problem found
Change in device
configuration
Time of day has not
been set
Change in memory
configuration
Change in memory
configuration
Suggested action
Make sure that your optional devices are turned on
and installed correctly.
Set the date and time.
Make sure that your memory is installed correctly;
then, restart the computer and run the
Configuration/Setup Utility program.
Make sure that your memory is fully seated and
installed correctly.
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A CD is
If
1.
2. If
POST
message
289
301
303
1162
2462
Troubleshooting charts
Notes:
See “Solving problems” in the User’s Guide on the IBM IntelliStation
Documentation CD for more troubleshooting charts.
you cannot find the problem in the troubleshooting chart, run the diagnostic
programs. If you have run the diagnostic test programs, or if running the tests
does not detect the problem, call for service.
CD-ROM drive problems
Failing device or
problem found
Failing DIMM was
disabled
Keyboard and keyboard
controller
Serial port configuration
error
Video adapter and
memory
Suggested action
Make sure that your memory is correct for your
computer and that it is installed correctly.
Make sure that the keyboard cable is connected and
nothing is resting on the keyboard keys.
Start the Configuration/Setup Utility program and
make sure that the IRQ and I/O port assignments
that are needed by the serial port are available.
Call for service.
Symptom
CD-ROM drive is not
recognized.
not working correctly. Clean the CD.
The CD-ROM drive tray is not
working.
Suggested action
Make sure that:
The IDE channel to which the CD-ROM drive is attached (primary or secondary)
enabled in the Configuration/Setup Utility program.
All cables and jumpers are installed correctly.
The correct device driver is installed for the CD-ROM drive.
If
the problem remains, call for service.
the problem remains, call for service.
Make sure the computer is turned on.
the CD-ROM tray still does not work, insert the end of a straightened paper
clip into the manual tray-release opening.
If
the problem remains, call for service.
Chapter 5. Solving problems
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Diskette drive problems
Symptom
The diskette drive activity LED
stays lit, or the computer
bypasses the diskette drive.
Suggested action
there is a diskette in the drive, make sure that:
The diskette drive is enabled in the Configuration/Setup Utility program.
The diskette is good and not damaged. (Try another diskette if you have
one.)
The diskette is inserted correctly in the drive.
The diskette contains the necessary files to start the computer.
The software program is working correctly.
The cable is installed correctly (in the correct orientation).
prevent diskette drive read/write errors, make sure that the distance between
v
the monitor and the diskette drive is at least 76 mm (3 in.).
If
the problem remains, call for service.
Hard disk drive problems
Symptom
Not all drives are recognized by
the hard disk drive diagnostic
test (Fixed Disk test).
The computer stops responding
during the hard disk drive
diagnostic test.
Suggested action
Remove the first drive that is not recognized and try the hard disk drive
diagnostic test again.
the remaining drives are recognized, replace the drive that you removed with
new one.
If
the problem remains, call for service.
Remove the hard disk drive that was being tested when the computer stopped
responding and try the diagnostic test again.
the hard disk drive diagnostic test runs successfully, replace the drive that
you removed with a new one.
If
the problem remains, call for service.
Keyboard, mouse, or pointing-device problems
Symptom
All or some keys on the
keyboard do not work.
The mouse or pointing device
does not work.
Suggested action
Make sure that the keyboard cable is securely connected to the system and that
the keyboard and mouse cables are not reversed.
Make sure that the computer and the monitor are turned on.
Try using another keyboard.
If the problem remains, call for service.
Make sure that the mouse or pointing-device cable is securely connected and
that the keyboard and mouse cables are not reversed.
Make sure that the mouse device drivers are installed correctly.
Make sure that the computer and the monitor are turned on.
Try using another mouse or pointing device.
If
the problem remains, call for service.
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Memory problems
Symptom
The amount of system memory
displayed is less than the
amount of physical memory
installed.
Suggested action
Make sure that:
The DIMMs are seated correctly.
You have installed the correct type of memory.
Configuration/Setup Utility program.
All banks of memory are enabled. The computer might have automatically
disabled a memory bank when it detected a problem, or a memory bank
could have been manually disabled.
Check POST error log for error message 289:
v
the DIMM.
Configuration/Setup Utility program and enable the DIMM.
If
the problem remains, call for service.
Microprocessor problems
Symptom
The computer emits a
continuous tone during POST.
Suggested action
The startup (boot) microprocessor is not working correctly. Call for service.
you changed the memory, you updated the memory configuration with the
the DIMM was disabled by a system-management interrupt (SMI), replace
the DIMM was disabled by the user or by POST, run the
Monitor problems
Symptom
The screen is blank.
Only the cursor appears.
The monitor works when you
turn on the computer, but the
screen goes blank when you
start some application
programs.
Suggested action
Make sure that:
The computer power cord is connected to the computer and a working electrical
outlet.
The monitor cables are connected correctly.
The monitor is turned on and the brightness and contrast controls are adjusted
correctly.
If
the problem remains, call for service.
Call for service.
Make sure that:
The application program is not setting a display mode higher than the capability
the monitor.
The primary monitor cable is connected to the video port.
You have installed the necessary device drivers for the application programs.
If
the problem remains, call for service.
Chapter 5. Solving problems
59
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2.
1. If
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Symptom
The monitor has screen jitter, or
the screen image is wavy,
unreadable, rolling, or distorted.
Wrong characters appear on the
screen.
Suggested action
the monitor self-tests show that the monitor is working correctly, consider the
location of the monitor. Magnetic fields around other devices (such as transformers,
appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy,
unreadable, rolling, or distorted screen images. If this happens, complete the
following steps:
Turn off the monitor.
Attention: Moving a color monitor while it is turned on might cause screen
discoloration.
Move the device and the monitor at least 300 mm (12 in.) apart, and turn on
the monitor.
Notes:
you have attached a diskette drive to the computer, make sure that the
distance between the monitor and diskette drive is at least 75 mm (3 in.) to
prevent diskette drive read/write errors.
Non-IBM monitor cables might cause unpredictable problems.
enhanced monitor cable with additional shielding is available for the 9521
and 9527 monitors. For information about the enhanced monitor cable, contact
your IBM marketing representative or authorized reseller.
If
the problem remains, call for service.
the wrong language is displayed, update the BIOS code with the correct
language.
the problem remains, call for service.
Power problems
Symptom
The power-control button does
not work, and the reset button,
supported, does work.
The computer does not turn on. v
The computer does not turn off. Determine whether you are using an ACPI or non-ACPI operating system. If you
Suggested action
Call for service.
Make sure that the power cords are correctly connected to the computer.
Make sure that the electrical outlet functions correctly.
Make sure that the type of memory installed is correct.
you just installed an option, remove it, and restart the computer. If the
computer now turns on, you might have installed more options than the power
supply supports.
If
the problem remains, call for service.
are using a non-ACPI operating system, complete the following steps:
Press Ctrl+Alt+Delete.
Turn off the computer by holding the power-control button for 4 seconds.
the computer fails during POST and the power-control button does not work,
remove the ac power cord.
If
the problem remains, call for service.
System-board error LEDs
The following illustration shows the location of the LEDs on the system board. You
might need to refer to this illustration when solving problems with the computer.
IntelliStation A Pro Type 6224: Installation Guide
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If
If
Each error LED is lit to indicate a problem with a specific component. After a
problem is corrected, its LED will not be lit the next time the computer is restarted;
the problem remains, the LED will be lit again. See “Solving problems” in the
User’s Guide on the IBM IntelliStation Documentation CD for additional information.
Rear system fan 1 error LED
Rear system fan 2 error LED
Microprocessor-board error LEDs
System power error LED
DIMM 1
error LED
DIMM 2
error LED
DIMM 3
error LED
DIMM 4
error LED
Microprocessor
1 fan error LED
Microprocessor
1 error LED
you have installed a second microprocessor, it is installed on a microprocessor
board, which is installed on the system board. The following illustration shows the
error LEDs on the microprocessor board.
Each error LED is lit to indicate a problem with a specific component. After a
problem is corrected, the LED will not be lit the next time the computer is restarted.
the problem remains, the LED will continue to be lit. See “Solving problems” in
the User’s Guide on the IBM IntelliStation Documentation CD for additional
information.
Chapter 5. Solving problems
61
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62
Microprocessor 2 fan
error LED
Product Recovery program
The Product Recovery program is on a hidden partition of the hard disk. The
Product Recovery program runs independently of the operating system and
reinstalls your operating system and preinstalled software.
The Product Recovery program is on a hidden partition of the hard disk. The
Product Recovery program runs independently of the operating system and
reinstalls your operating system and preinstalled software.
Microprocessor 2
error LED
DIMM 8 error LED
DIMM 7 error LED
DIMM 6 error LED
DIMM 5 errorLED
your hard disk drive, including the partition that contains the Product Recovery
program, becomes damaged or if you replace the hard disk drive, contact IBM to
order the IBM Product Recovery CD to recover your preinstalled operating system,
application programs, and device drivers.See Appendix A, “Getting help and
technical assistance,” on page 63 for details.
IntelliStation A Pro Type 6224: Installation Guide
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Appendix A. Getting help and technical assistance
you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This appendix contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your xSeries or IntelliStation system, and whom to call for service, if it is
necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
Check all cables to make sure that they are connected.
Check the power switches to make sure that the system is turned on.
Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system. Information about diagnostic tools is
the Hardware Maintenance Manual and Troubleshooting Guide on the IBM
xSeries Documentation CD or in the IntelliStation Hardware Maintenance Manual
the IBM Support Web site.
the IBM Support Web site at http://www.ibm.com/pc/support/ to check for
technical information, hints, tips, and new device drivers or to submit a request
for information.
can solve many problems without outside assistance by following the
You
troubleshooting procedures that IBM provides in the online help or in the
publications that are provided with your system and software. The information that
comes with your system also describes the diagnostic tests that you can perform.
Most xSeries and IntelliStation systems, operating systems, and programs come
with information that contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the information
for the operating system or program.
Using the documentation
Information about your IBM xSeries or IntelliStation system and preinstalled
software, if any, is available in the documentation that comes with your system.
That documentation includes printed books, online books, readme files, and help
files. See the troubleshooting information in your system documentation for
instructions for using the diagnostic programs. The troubleshooting information or
the diagnostic programs might tell you that you need additional or updated device
drivers or other software. IBM maintains pages on the World Wide Web where you
can get the latest technical information and download device drivers and updates.
access these pages, go to http://www.ibm.com/pc/support/ and follow the
instructions. Also, you can order publications through the IBM Publications Ordering
System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Copyright IBM Corp. 2004
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Getting help and information from the World Wide Web
the World Wide Web, the IBM Web site has up-to-date information about IBM
xSeries and IntelliStation products, services, and support. The address for IBM
xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM
IntelliStation information is http://www.ibm.com/pc/intellistation/.
You can find service information for your IBM products, including supported options,
http://www.ibm.com/pc/support/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
Support Line in your country or region, go to
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to http://www.ibm.com/planetwide/ for support telephone numbers, or in
the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
the U.S. and Canada, hardware service and support is available 24 hours a day,
days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
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Appendix B. IBM Statement of Limited Warranty Z125-4753-07
11/2002
Part 1 - General Terms
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2
replace or modify those of Part 1. The warranties provided by IBM in this Statement
Limited Warranty apply only to Machines you purchase for your use, and not for
resale. The term “Machine” means an IBM machine, its features, conversions,
upgrades, elements, or accessories, or any combination of them. The term
“Machine” does not include any software programs, whether pre-loaded with the
Machine, installed subsequently or otherwise. Nothing in this Statement of
Limited Warranty affects any statutory rights of consumers that cannot be
waived or limited by contract.
What this Warranty Covers
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM’s Official Published Specifications
(“Specifications”) which are available on request. The warranty period for the
Machine starts on the original Date of Installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the Date of
Installation unless IBM or your reseller informs you otherwise. Many features,
conversions, or upgrades involve the removal of parts and their return to IBM. A
part that replaces a removed part will assume the warranty service status of the
removed part. Unless IBM specifies otherwise, these warranties apply only in the
country or region in which you purchased the Machine.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES
APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
What this Warranty Does not Cover
This warranty does not cover the following:
any software programs, whether pre-loaded or shipped with the Machine, or
installed subsequently;
failure resulting from misuse (including but not limited to use of any Machine
capacity or capability, other than that authorized by IBM in writing), accident,
modification, unsuitable physical or operating environment, or improper
maintenance by you;
failure caused by a product for which IBM is not responsible; and
any non-IBM products, including those that IBM may procure and provide with or
integrate into an IBM Machine at your request.
Copyright IBM Corp. 2004
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The warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with “how-to” questions and those regarding Machine
set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
the Machine does not function as warranted during the warranty period, contact
IBM or your reseller to obtain warranty service. If you do not register the Machine
with IBM, you may be required to present proof of purchase as evidence of your
entitlement to warranty service.
What IBM Will Do to Correct Problems
When you call for service, you must follow the problem determination and resolution
procedures that IBM specifies. A technician will attempt to make an initial diagnosis
your problem and help you resolve it over the telephone.
The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information.
You are responsible for downloading and installing designated Machine Code
(microcode, basic input/output system code (called “BIOS”), utility programs, device
drivers, and diagnostics delivered with an IBM Machine) and other software updates
from an IBM Internet Web site or from other electronic media, and following the
instructions that IBM provides.
your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g.,
keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable
parts), IBM will ship these parts to you for replacement by you.
the Machine does not function as warranted during the warranty period and your
problem cannot be resolved over the telephone, through your application of
Machine Code or software updates, or with a CRU, IBM or your reseller, if approved
IBM to provide warranty service, will either, at its discretion, 1) repair it to make it
function as warranted, or 2) replace it with one that is at least functionally
equivalent. If IBM is unable to do either, you may return the Machine to your place
purchase and your money will be refunded.
IBM or your reseller will also manage and install selected engineering changes that
apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the item
IBM or your reseller replaces becomes its property and the replacement becomes
yours. You represent that all removed items are genuine and unaltered. The
replacement may not be new, but will be in good working order and at least
functionally equivalent to the item replaced. The replacement assumes the warranty
service status of the replaced item.
Your Additional Responsibilities
IntelliStation A Pro Type 6224: Installation Guide
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OR
OR
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to:
ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
where applicable, before service is provided:
follow the service request procedures that IBM or your reseller provides;
backup or secure all programs, data, and funds contained in the Machine;
provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit IBM to fulfill its obligations; and
inform IBM or your reseller of changes in the Machine’s location.
(a) ensure all information about identified or identifiable individuals (Personal
4.
Data) is deleted from the Machine (to the extent technically possible), (b) allow
IBM, your reseller or an IBM supplier to process on your behalf any remaining
Personal Data as IBM or your reseller considers necessary to fulfill its
obligations under this Statement of Limited Warranty (which may include
shipping the Machine for such processing to other IBM service locations around
the world), and (c) ensure that such processing complies with any laws
applicable to such Personal Data.
Limitation
Liability
IBM is responsible for loss of, or damage to, your Machine only while it is 1) in
IBM’s possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller are responsible for any of your confidential,
proprietary or personal information contained in a Machine which you return to IBM
for any reason. You should remove all such information from the Machine prior to its
return.
Circumstances may arise where, because of a default on IBM’s part or other
liability, you are entitled to recover damages from IBM. In each such instance,
regardless of the basis on which you are entitled to claim damages from IBM
(including fundamental breach, negligence, misrepresentation, or other contract or
tort claim), except for any liability that cannot be waived or limited by applicable
laws, IBM is liable for no more than
damages for bodily injury (including death) and damage to real property and
tangible personal property; and
the amount of any other actual direct damages, up to the charges (if recurring,
months’ charges apply) for the Machine that is subject of the claim. For
purposes of this item, the term “Machine” includes Machine Code and Licensed
Internal Code (“LIC”).
limit also applies to IBM’s suppliers and your reseller. It is the maximum for
This
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,
DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4) LOST
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
67
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PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. SOME STATES
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY
YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter
this Statement of Limited Warranty, without regard to conflict of law principles.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDICTION TO JURISDICTION.
Jurisdiction
All of our rights, duties, and obligations are subject to the courts of the country in
which you acquired the Machine.
Part 2 - Country-unique Terms
AMERICAS
ARGENTINA
Governing Law: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.
BRAZIL
Governing Law: The following is added after the first sentence:
litigation arising from this Statement of Limited Warranty will be settled
Any
exclusively by the court of Rio de Janeiro, RJ.
PERU
Limitation of Liability: The following is added at the end of this section:
accordance with Article 1328 of the Peruvian Civil Code the limitations and
exclusions specified in this section will not apply to damages caused by IBM’s willful
misconduct (“dolo”) or gross negligence (“culpa inexcusable”).
NORTH AMERICA
How to Obtain Warranty Service: The following is added to this Section:
obtain warranty service from IBM in Canada or the United States, call
1-800-IBM-SERV (426-7378).
CANADA
IntelliStation A Pro Type 6224: Installation Guide
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Limitation of Liability: The following replaces item 1 of this section:
damages for bodily injury (including death) or physical harm to real property
and tangible personal property caused by IBM’s negligence; and
Governing
Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices
Act 1974 or other similar legislation, IBM’s liability is limited to the repair or
replacement of the goods or the supply of equivalent goods. Where that condition
warranty relates to right to sell, quiet possession or clear title, or the goods are of
kind ordinarily acquired for personal, domestic or household use or consumption,
then none of the limitations in this paragraph apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws
the State of New York, United States of America.
CAMBODIA, INDONESIA, LAOS, AND VIETNAM
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Singapore in accordance
with the Arbitration Rules of Singapore International Arbitration Center (“SIAC
Rules”) then in effect. The arbitration award shall be final and binding for the parties
without appeal and shall be in writing and set forth the findings of fact and the
conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled
appoint one arbitrator. The two arbitrators appointed by the parties shall appoint
third arbitrator who shall act as chairman of the proceedings. Vacancies in the
post of chairman shall be filled by the president of the SIAC. Other vacancies shall
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
69
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be filled by the respective nominating party. Proceedings shall continue from the
stage they were at when the vacancy occurred.
one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of Hong Kong Special Administrative Region of China.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this section:
liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM’s negligence; and
any other actual damage arising in any situation involving nonperformance
IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, the charge paid by you for the individual Machine that is the
subject of the claim. For purposes of this item, the term “Machine” includes
Machine Code and Licensed Internal Code (“LIC”).
Arbitration:
The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Bangalore, India in
accordance with the laws of India then in effect. The arbitration award shall be final
and binding for the parties without appeal and shall be in writing and set forth the
findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled
appoint one arbitrator. The two arbitrators appointed by the parties shall appoint
third arbitrator who shall act as chairman of the proceedings. Vacancies in the
post of chairman shall be filled by the president of the Bar Council of India. Other
vacancies shall be filled by the respective nominating party. Proceedings shall
continue from the stage they were at when the vacancy occurred.
one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
JAPAN
Governing Law: The following sentence is added to this section:
doubts concerning this Statement of Limited Warranty will be initially resolved
Any
between us in good faith and in accordance with the principle of mutual trust.
IntelliStation A Pro Type 6224: Installation Guide
in
to
a
If
of
MALAYSIA
Limitation of Liability: The word “SPECIAL ” in item 3 of the fifth paragraph is
deleted.
NEW ZEALAND
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this section:
Where
Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York, United States of America (except when local law
requires otherwise).
PHILIPPINES
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL,
INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR
Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Metro Manila, Philippines
accordance with the laws of the Philippines then in effect. The arbitration award
shall be final and binding for the parties without appeal and shall be in writing and
set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being entitled
appoint one arbitrator. The two arbitrators appointed by the parties shall appoint
third arbitrator who shall act as chairman of the proceedings. Vacancies in the
post of chairman shall be filled by the president of the Philippine Dispute Resolution
Center, Inc. Other vacancies shall be filled by the respective nominating party.
Proceedings shall continue from the stage they were at when the vacancy occurred.
one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
71
If
1)
72
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
SINGAPORE
Limitation of Liability: The words “SPECIAL” and “ECONOMIC” in item 3 in the
fifth paragraph are deleted.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Hot to Obtain Warranty Service: If you purchase a Machine in Austria, Belgium,
Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland,
Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway,
Portugal, Spain, San Marino, Sweden, Switzerland, United Kingdom or Vatican
State, you may obtain warranty service for that Machine in any of those countries
from either (1) an IBM reseller approved to perform warranty service or (2) from
IBM, provided the Machine has been announced and made available by IBM in the
country in which you wish to obtain service. If you purchased a Personal Computer
Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia,
Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan, Federal Republic of
Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland,
Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty
service for that Machine in any of those countries from either (1) an IBM reseller
approved to perform warranty service or (2) from IBM.
you purchase a Machine in a Middle Eastern or African country, you may obtain
warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an
IBM reseller, approved by IBM to perform warranty service on that Machine in that
country. Warranty service in Africa is available within 50 kilometers of an IBM
approved service provider. You are responsible for transportation costs for Machines
located outside 50 kilometers of an IBM approved service provider.
Add the following paragraph in Western Europe (Austria, Belgium, Cyprus,
Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein,
Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden,
Switzerland, United Kingdom, Vatican State):
The warranty for Machines acquired in Western Europe shall be valid and
applicable in all Western Europe countries provided the Machines have been
announced and made available in such countries.
Governing Law:
The phrase “the laws of the country in which you acquired the Machine” is replaced
by:
“the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus,
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)
IntelliStation A Pro Type 6224: Installation Guide
1) In
of
be
In
“the laws of France” in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde,
Central African Republic, Chad, Comoros, Congo Republic, Djibouti,
Democratic Republic of Congo, Equatorial Guinea, French Guiana, French
Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon,
Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia,
Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis &
Futuna; 3) “the laws of Finland” in Estonia, Latvia, and Lithuania; 4) “the laws of
England” in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia,
Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria,
Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone,
Somalia, Tanzania, Uganda, United Arab Emirates, the United Kingdom, West
Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5) “the laws of South Africa” in
South Africa, Namibia, Lesotho and Swaziland.
Jurisdiction: The following exceptions are added to this section:
Austria the choice of jurisdiction for all disputes arising out of this Statement
Limited Warranty and relating thereto, including its existence, will be the
competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait,
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda,
Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United
Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes
arising out of this Statement of Limited Warranty or related to its execution,
including summary proceedings, will be submitted to the exclusive jurisdiction of the
English courts; 3) in Belgium and Luxembourg, all disputes arising out of this
Statement of Limited Warranty or related to its interpretation or its execution, the
law, and the courts of the capital city, of the country of your registered office and/or
commercial site location only are competent; 4) in France, Algeria, Benin, Burkina
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros,
Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea,
French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau,
Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte,
Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia,
Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited
Warranty or related to its violation or execution, including summary proceedings, will
settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes
arising out of or in relation to the interpretation, the violation, the termination, the
nullity of the execution of this Statement of Limited Warranty shall be settled by
Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and
Swaziland , both of us agree to submit all disputes relating to this Statement of
Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in Turkey
all disputes arising out of or in connection with this Statement of Limited Warranty
shall be resolved by the Istanbul Central (Sultanahmet) Courts and Execution
Directorates of Istanbul, the Republic of Turkey; 8) in each of the following specified
countries, any legal claim arising out of this Statement of Limited Warranty will be
brought before, and settled exclusively by, the competent court of a) Athens for
Greece , b) Te l Aviv-Jaffa for Israel , c) Milan for Italy , d) Lisbon for Portugal , and e)
Madrid for Spain; and 9) in the United Kingdom, both of us agree to submit all
disputes relating to this Statement of Limited Warranty to the jurisdiction of the
English courts.
Arbitration: The following is added under this heading:
Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria,
Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova,
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
73
of
In
of
To
PO
1.
of
74
Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan,
Ukraine, Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement
Limited Warranty or related to its violation, termination or nullity will be finally
settled under the Rules of Arbitration and Conciliation of the International Arbitral
Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three
arbitrators appointed in accordance with these rules. The arbitration will be held in
Vienna, Austria, and the official language of the proceedings will be English. The
decision of the arbitrators will be final and binding upon both parties. Therefore,
pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties
expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM may,
however, institute proceedings in a competent court in the country of installation.
Estonia, Latvia and Lithuania all disputes arising in connection with this
Statement of Limited Warranty will be finally settled in arbitration that will be held in
Helsinki, Finland in accordance with the arbitration laws of Finland then in effect.
Each party will appoint one arbitrator. The arbitrators will then jointly appoint the
chairman. If arbitrators cannot agree on the chairman, then the Central Chamber of
Commerce in Helsinki will appoint the chairman.
EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
Consumers have legal rights under applicable national legislation governing the sale
consumer goods. Such rights are not affected by the warranties provided in this
Statement of Limited Warranty.
How to Obtain Warranty Service: The following is added to this section:
obtain warranty service from IBM in EU countries, see the telephone listing in
Part 3 - Warranty Information.
You may contact IBM at the following address:
IBM Warranty & Service Quality Dept.
Box 30
Spango Valley
Greenock
Scotland PA16 0AH
AUSTRIA,
DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,
PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND
Limitation of Liability: The following replaces the terms of this section in its
entirety:
Except as otherwise provided by mandatory law:
IBM’s liability for any damages and losses that may arise as a consequence of
the fulfillment of its obligations under or in connection with this Statement of
Limited Warranty or due to any other cause related to this Statement of Limited
Warranty is limited to the compensation of only those damages and losses
proved and actually arising as an immediate and direct consequence of the
non-fulfillment of such obligations (if IBM is at fault) or of such cause, for a
maximum amount equal to the charges you paid for the Machine. For purposes
this item, the term “Machine” includes Machine Code and Licensed Internal
Code (“LIC”).
IntelliStation A Pro Type 6224: Installation Guide
2.
4)
1.
2.
4)
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
IBM is legally liable.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR
LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED
SAVINGS.
FRANCE AND BELGIUM
Limitation of Liability: The following replaces the terms of this section in its
entirety:
Except as otherwise provided by mandatory law:
IBM’s liability for any damages and losses that may arise as a consequence of
the fulfillment of its obligations under or in connection with this Statement of
Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if IBM is at fault), for a maximum amount
equal to the charges you paid for the Machine that has caused the damages.
For purposes of this item, the term “Machine” includes Machine Code and
Licensed Internal Code (“LIC”).
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
IBM is legally liable.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR
LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED
SAVINGS.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The warranty period for Machines is 12 months from the date of delivery. The
limitation period for consumers in action for breach of warranty is the statutory
period as a minimum. In case IBM or your reseller is unable to repair an IBM
Machine, you can alternatively ask for a partial refund as far as justified by the
reduced value of the unrepaired Machine or ask for a cancellation of the respective
agreement for such Machine and get your money refunded.
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
75
in
as to
a
76
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms
cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this section:
any other actual direct damages, IBM’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim. For purposes of
this item, the term “Machine” includes Machine Code and Licensed Internal Code
(“LIC”).
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this section:
In such instances, regardless of the basis on which you are entitled to claim
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
GERMANY
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The minimum warranty period for Machines is twelve months. In case IBM or your
reseller is unable to repair an IBM Machine, you can alternatively ask for a partial
refund as far as justified by the reduced value of the unrepaired Machine or ask for
cancellation of the respective agreement for such Machine and get your money
refunded.
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
IntelliStation A Pro Type 6224: Installation Guide
in
of
as
of
1.
2.
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms
cases of ordinary negligence.
HUNGARY
Limitation of Liability: The following is added at the end of this section:
The limitation and exclusion specified herein shall not apply to liability for a breach
contract damaging life, physical well-being, or health that has been caused
intentionally, by gross negligence, or by a criminal act.
The parties accept the limitations of liability as valid provisions and state that the
Section 314.(2) of the Hungarian Civil Code applies as the acquisition price as well
other advantages arising out of the present Statement of Limited Warranty
balance this limitation of liability.
IRELAND
What this Warranty Covers: The following is added to this section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the
foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of
Goods and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces the terms of this section in its
entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or
negligence on the part of IBM in connection with, or in relation to, the subject matter
this Statement of Limited Warranty in respect of which IBM is legally liable to
you, whether in contract or tort. A number of Defaults which together result in, or
contribute to, substantially the same loss or damage will be treated as one Default
occurring on the date of occurrence of the last such Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
IBM will accept unlimited liability for death or personal injury caused by the
negligence of IBM.
Subject always to the Items for Which IBM is Not Liable below, IBM will
accept unlimited liability for physical damage to your tangible property resulting
from the negligence of IBM.
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
77
1.
2.
3.
of
1.
a.
b.
3.
78
3.
Except as provided in items 1 and 2 above, IBM’s entire liability for actual
damages for any one Default will not in any event exceed the greater of 1) EUR
125,000, or 2) 125% of the amount you paid for the Machine directly relating to
the Default.
for Which IBM is Not Liable
Items
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM, its suppliers or resellers liable for any of the following, even if
IBM or they were informed of the possibility of such losses:
loss of, or damage to, data;
special, indirect, or consequential loss; or
loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
Limitation of Liability: The following is added to the end of the last paragraph:
The limitations apply to the extent they are not prohibited under §§ 373-386 of the
Slovak Commercial Code.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this section:
IBM’s entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of
Warranty will be limited to the charge paid by you for the individual Machine that is
the subject of your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces the terms of this section in its
entirety:
For the purposes of this section, a “Default” means any act, statement, omission, or
negligence on the part of IBM in connection with, or in relation to, the subject matter
this Statement of Limited Warranty in respect of which IBM is legally liable to
you, whether in contract or tort. A number of Defaults which together result in, or
contribute to, substantially the same loss or damage will be treated as one Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
IBM will accept unlimited liability for:
death or personal injury caused by the negligence of IBM; and
any breach of its obligations implied by Section 12 of the Sale of Goods Act
1979 or Section 2 of the Supply of Goods and Services Act 1982, or any
statutory modification or re-enactment of either such Section.
2.
IBM will accept unlimited liability, subject always to the Items for Which IBM is
Not Liable below, for physical damage to your tangible property resulting from
the negligence of IBM.
IBM’s entire liability for actual damages for any one Default will not in any event,
except as provided in items 1 and 2 above, exceed the greater of 1) Pounds
IntelliStation A Pro Type 6224: Installation Guide
1.
2.
3.
of
3
1
*
A
1.
2.
or
of
If
1.
Sterling 75,000, or 2) 125% of the total purchase price payable or the charges
for the Machine directly relating to the Default.
These
limits also apply to IBM’s suppliers and resellers. They state the maximum
for which IBM and such suppliers and resellers are collectively responsible.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM or any of its suppliers or resellers liable for any of the
following, even if IBM or they were informed of the possibility of such losses:
loss of, or damage to, data;
special, indirect, or consequential loss; or
loss of profits, business, revenue, goodwill, or anticipated savings.
Part 3 - Warranty Information
This Part 3 provides information regarding the warranty applicable to your Machine,
including the warranty period and type of warranty service IBM provides.
Warranty Period
The warranty period may vary by country or region and is specified in the table
below.
Note: “Region” means either Hong Kong or Macau Special Administrative Region
China.
Machine - IBM IntelliStation A Pro Type 6224
Country or Region of
Purchase
Worldwide
Warranty Period
years
Type of Warranty Service*
and 2
See “Types of Warranty Service” for the legend and explanations of warranty-service
types.
warranty period of 3 years on parts and 1 year on labor means that IBM provides
warranty service without charge for:
parts and labor during the first year of the warranty period; and
parts only, on an exchange basis, in the second and third years of the warranty
period. IBM will charge you for any labor provided in performance of the repair
replacement(s) in the second and third year of the warranty period.
Types
Warranty Service
required, IBM provides repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as described
below. Warranty service may be provided by your reseller if approved by IBM to
perform warranty service. Scheduling of service will depend upon the time of your
call and is subject to parts availability. Service levels are response time objectives
and are not guaranteed. The specified level of warranty service may not be
available in all worldwide locations, additional charges may apply outside IBM’s
normal service area, contact your local IBM representative or your reseller for
country and location specific information.
Customer Replaceable Unit (“CRU”) Service
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
79
2.
3.
4.
To
EU
80
IBM will ship CRU parts to you for your replacement. If IBM instructs you to
return the replaced CRU, you are responsible for returning it to IBM in
accordance with IBM’s instructions. If you do not return the defective CRU, if
IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM
may charge you for the replacement.
On-site Service
IBM or your reseller will either repair or exchange the failing Machine at your
location and verify its operation. You must provide suitable working area to allow
disassembly and reassembly of the IBM Machine. The area must be clean, well
lit and suitable for the purpose. For some Machines, certain repairs may
require sending the Machine to an IBM service center.
Courier or Depot Service*
You will disconnect the failing Machine for collection arranged by IBM. IBM will
provide you with a shipping container for you to return your Machine to a
designated service center. A courier will pick up your Machine and deliver it to
the designated service center. Following its repair or exchange, IBM will arrange
the return delivery of the Machine to your location. You are responsible for its
installation and verification.
Customer Carry-In or Mail-In Service
You will deliver or mail as IBM specifies (prepaid unless IBM specifies
otherwise) the failing Machine suitably packaged to a location IBM designates.
After IBM has repaired or exchanged the Machine, IBM will make it available for
your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense,
unless IBM specifies otherwise. You are responsible for the subsequent
installation and verification of the Machine.
This type of service is called ThinkPad
*
®
EasyServ or EasyServ in some countries.
The IBM Machine Warranty World Wide Web site at
http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide
overview of IBM Limited Warranty for Machines, a Glossary of IBM definitions,
Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to
Product Support pages. The IBM Statement of Limited Warranty is also
available on this site in 29 languages.
obtain warranty service contact IBM or your IBM reseller. In Canada or the
United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the
telephone numbers below.
Country Telephone List
Phone numbers are subject to change without notice.
Austria -- 43-1-24592-5901
Belgium -- 02-718-4339
Denmark -- 4520-8200
Finland -- 358-9-4591
France -- 0238-557-450
Germany -- 07032-15-4920
Greece -- 30-210-688-1220
Ireland -- 353-1-815-4000
Italy -- 39-02-482-9202
Luxembourg -- 352-360385-1
Netherlands -- 020-514-5770
Portugal -- 351-21-7915-147
Spain -- 34-91-662-4916
Sweden -- 46-8-477-4420
United Kingdom -- 01475-555-055
IntelliStation A Pro Type 6224: Installation Guide
OR
OF
©
©
Appendix C. Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
Edition notice
INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this publication to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Copyright International Business Machines Corporation 2004. All rights
reserved.
U.S. Government Users Restricted Rights — Use, duplication, or disclosure
restricted by GSA ADP Schedule Contract with IBM Corp.
Copyright IBM Corp. 2004
81
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82
Trademarks
The following terms are trademarks of International Business Machines Corporation
the United States, other countries, or both:
Active Memory
Predictive Failure
Analysis
Active PCI
Active PCI-X
Alert on LAN
BladeCenter
C2T Interconnect
Chipkill
EtherJet
e-business logo
Eserver
FlashCopy
IBM
IBM (logo)
IntelliStation
NetBAY
Netfinity
NetView
PS/2
ServeRAID
ServerGuide
ServerProven
TechConnect
ThinkPad
Tivoli
Tivoli Enterprise
Update Connector
Wake on LAN
XA-32
XA-64
X-Architecture
XceL4
XpandOnDemand
xSeries
OS/2 WARP
Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States,
other countries, or both.
Important notes
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Adaptec and HostRAID are trademarks of Adaptec, Inc., in the United States, other
countries, or both.
Red Hat, the Red Hat “Shadow Man” logo, and all Red Hat-based trademarks and
logos are trademarks or registered trademarks of Red Hat, Inc., in the United States
and other countries.
Other company, product, or service names may be trademarks or service marks of
others.
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often
less than the maximum possible.
IntelliStation A Pro Type 6224: Installation Guide
KB
of
to
In
or
of
on
In
When referring to processor storage, real and virtual storage, or channel volume,
stands for approximately 1000 bytes, MB stands for approximately 1 000 000
bytes, and GB stands for approximately 1 000 000 000 bytes.
When referring to hard disk drive capacity or communications volume, MB stands
for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible
capacity may vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives available from IBM.
Maximum memory may require replacement of the standard memory with an
optional memory module.
IBM makes no representation or warranties regarding non-IBM products and
services that are ServerProven®, including but not limited to the implied warranties
merchantability and fitness for a particular purpose. These products are offered
and warranted solely by third parties.
IBM makes no representations or warranties with respect to non-IBM products.
Support (if any) for the non-IBM products is provided by the third party, not IBM.
Some software may differ from its retail version (if available), and may not include
user manuals or all program functionality.
Product recycling and disposal
This unit contains materials such as circuit boards, cables, electromagnetic
compatibility gaskets, and connectors which may contain lead and copper/beryllium
alloys that require special handling and disposal at end of life. Before this unit is
disposed of, these materials must be removed and recycled or discarded according
applicable regulations. IBM offers product-return programs in several countries.
Information on product recycling offerings can be found on IBM’s Internet site at
http://www.ibm.com/ibm/environment/products/prp.shtml.
Battery return program
This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride,
lithium, or lithium ion battery. Consult your user manual or service manual for
specific battery information. The battery must be recycled or disposed of properly.
Recycling facilities may not be available in your area. For information on disposal of
batteries outside the United States, go to
http://www.ibm.com/ibm/environment/products/batteryrecycle.shtml or contact your
local waste disposal facility.
the United States, IBM has established a collection process for reuse, recycling,
proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal
hydride, and battery packs from IBM equipment. For information on proper disposal
these batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed
the battery available prior to your call.
the Netherlands, the following applies.
Appendix C. Notices
83
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v
v
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84
Electronic emission notices
IBM IntelliStation A Pro Type 6224
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Proper cables and connectors are available from IBM
authorized dealers. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Responsible party:
International Business Machines Corporation
New Orchard Road
Armonk, NY 10504
Telephone: 1-919-543-2193
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
IntelliStation A Pro Type 6224: Installation Guide
a
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a nonrecommended
modification of the product, including the fitting of non-IBM option cards. This
product has been tested and found to comply with the limits for Class B Information
Technology Equipment according to CISPR 22/European Standard EN 55022. The
limits for Class B equipment were derived for typical residential environments to
provide reasonable protection against interference with licensed communication
devices.
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and
plug with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter’s
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified
cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord,
maximum of 15 feet in length and a parallel blade, grounding-type attachment
plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the appropriate
safety approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
IBM power cord part
number
02K0546
13F9940
Used in these countries and regions
China
Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea
Appendix C. Notices
85
86
IBM power cord part
number
13F9979
Used in these countries and regions
Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria,
Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Congo
(Democratic Republic of), Congo (Republic of), Cote D’Ivoire
(Ivory Coast), Croatia (Republic of), Czech Republic, Dahomey,
Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia,
Finland, France, French Guyana, French Polynesia, Germany,
Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland,
Indonesia, Iran, Kazakhstan, Kyrgyzstan, Laos (People’s
Democratic Republic of), Latvia, Lebanon, Lithuania, Luxembourg,
Macedonia (former Yugoslav Republic of), Madagascar, Mali,
Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of),
Monaco, Mongolia, Morocco, Mozambique, Netherlands, New
Caledonia, Niger, Norway, Poland, Portugal, Reunion, Romania,
Russian Federation, Rwanda, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of),
Somalia, Spain, Suriname, Sweden, Syrian Arab Republic,
Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine,
Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna,
Yugoslavia (Federal Republic of), Zaire
13F9997
14F0015
Denmark
Bangladesh, Lesotho, Maceo, Maldives, Namibia, Nepal,
Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda
14F0033
Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel
Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia,
Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia,
Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent
and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan,
Tanzania (United Republic of), Trinidad and Tobago, United Arab
Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe
14F0051
14F0069
14F0087
1838574
Liechtenstein, Switzerland
Chile, Italy, Libyan Arab Jamahiriya
Israel
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Brazil, Caicos Islands, Canada, Cayman
Islands, Costa Rica, Colombia, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,
Jamaica, Japan, Mexico, Micronesia (Federal States of),
Netherlands Antilles, Nicaragua, Panama, Peru, Philippines,
Taiwan, United States of America, Venezuela
24P6858
34G0232
36L8880
49P2078
49P2110
Korea (Democratic People’s Republic of), Korea (Republic of)
Japan
Argentina, Paraguay, Uruguay
India
Brazil
IntelliStation A Pro Type 6224: Installation Guide
IBM power cord part
number
6952300
Used in these countries and regions
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,
Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,
Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El
Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,
United States of America, Venezuela
Appendix C. Notices
87
88
IntelliStation A Pro Type 6224: Installation Guide