IBM IntelliStation 6866 Hardware Maintenance Manual
IBM
IBM IntelliStation Type 6866
Hardware Maintenance Manual
IBM
IBM IntelliStation Type 6866
Hardware Maintenance Manual
Note: Before using this information and the product it supports, be sur e to read the general information under
“Notices” on page 137.
First Edition (September 2000)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimer of express or implied warranties in certain transactio ns, th erefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editio ns o f the publication. IBM may make improvements
and/or changes in the product(s) and/or the program( s) described in this publication at any time.
This publication was developed for products and services off ered in the United States of America. IBM may not offer t he
products, services, or features discussed in this document in other countries, and the information is subject to change
without notice. Consult your local IBM representative for information on the products, services, and features available in
your area.
Requests for technical information about IBM products sho uld be made to your IBM reseller or IBM marketing
representative.
IBM IntelliStation Type 6866 Hardware Maintenance Manua l
© Copyright Internationa l Business Machin es C o rporation 2000. All rights res erved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
© Copyright IBM Corp. 2000 iii
Contents
About this manual . . . . . . . . . . . . . . . . . . . v
Important safety information . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1. General checkout . . . . . . . . . . . . 1
Chapter 2.General information. . . . . . . . . . 3
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 3.Diagnostics. . . . . . . . . . . . . . . . . 5
Setup Utility program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Diagnostics program download . . . . . . . . . . . . . . . . . 6
Navigating through the diagnostics programs . . . . . 6
Running diagnostics tests . . . . . . . . . . . . . . . . . . . . . . . 6
Test selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Module test menu/hardware configurat ion report . 7
Memory Diagnostic tests . . . . . . . . . . . . . . . . . . . . . . . 7
Alert-On LAN™ test . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Asset ID™ test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Test results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hard file Smart test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Fixed Disk Optimized Test . . . . . . . . . . . . . . . . . . . . . . 9
Quick and Full erase - hard drive . . . . . . . . . . . . . . . . 9
Iomega Zip drive test . . . . . . . . . . . . . . . . . . . . . . . . . 10
Asset EEPROM backup. . . . . . . . . . . . . . . . . . . . . . . . 10
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
When to use the Low-Level Format program. . . . . . . . 11
Preparing the hard disk drive for use . . . . . . . . . . . . . . 11
Chapter 4.FRU replacements . . . . . . . . . . 13
Replacing a processor/installing a second processor . 13
Replacing a system board . . . . . . . . . . . . . . . . . . . . . . . . 15
System board removal. . . . . . . . . . . . . . . . . . . . . . . . . 16
System board layout . . . . . . . . . . . . . . . . . . . . . . . . . . 17
System board switch settings. . . . . . . . . . . . . . . . . . . 18
System board memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Locating components on the memory card . . . . . . . 18
Type 6866 memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing a RIMM or C-RIMM. . . . . . . . . . . . . . . . . 20
Installing a RIMM or C-RIMM. . . . . . . . . . . . . . . . . . 22
Computer exploded view . . . . . . . . . . . . . . . . . . . . . . . . 23
Input/Output connectors . . . . . . . . . . . . . . . . . . . . . . 23
Cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Front bezel removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Card guide/fan assembly removal . . . . . . . . . . . . . . 25
Battery removal and installation . . . . . . . . . . . . . . . . 26
Installing long adapters . . . . . . . . . . . . . . . . . . . . . . . 27
Installing internal drives. . . . . . . . . . . . . . . . . . . . . . . 28
Installing a drive in bay 1 . . . . . . . . . . . . . . . . . . . . . . 29
Removing drives in bays 4, 5, 6, 7, 8, and 9 . . . . . . . 30
Hard disk drive jumper settings . . . . . . . . . . . . . . . . 31
IDE hard disk drive settings . . . . . . . . . . . . . . . . . 32
CD-ROM drive jumper settings. . . . . . . . . . . . . . . . . 33
Power supply removal . . . . . . . . . . . . . . . . . . . . . . . . 34
20-pin power supply connection . . . . . . . . . . . . . . . . 34
Rack mount configuration . . . . . . . . . . . . . . . . . . . . . 35
Preparing the computer for installation . . . . . . . . . . 35
Preparing the rack enclosure . . . . . . . . . . . . . . . . . . . 37
Installing the computer in the rack enclosure . . . . . 40
Chapter 5.Symptom-to-FRU index. . . . . . 45
SIMM/DIMM/RIMM memory errors . . . . . . . . . . . . . . 45
Hard disk drive boot error . . . . . . . . . . . . . . . . . . . . . . . . 46
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
No-beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
POST error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Miscellaneous error messages . . . . . . . . . . . . . . . . . . . . . 79
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chapter 6.Parts listing. . . . . . . . . . . . . . . . 83
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Keyboards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Computer power cords. . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Chapter 7. Addition al service info rm ation 91
Security features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Power-on password . . . . . . . . . . . . . . . . . . . . . . . . 91
Removing a power-on password . . . . . . . . . . . . . 91
Administrator password . . . . . . . . . . . . . . . . . . . . 92
Administrator password control . . . . . . . . . . . . . 92
Operating system password . . . . . . . . . . . . . . . . . 92
Vital product data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Alert on LAN2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
BIOS levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Flash (BIOS/VPD) update procedure. . . . . . . . . . . . . . . 93
Flash recovery boot block switch . . . . . . . . . . . . . . . . . . 94
Power management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Advanced Configuration and Power Interface (ACPI)
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Advanced Power Management . . . . . . . . . . . . . . . . . 94
Automatic Hardware Power Management features 95
Setting Automa tic Ha rdwa re Power Ma nag em en t
features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Automatic Power-On features . . . . . . . . . . . . . . . . . . 96
Network settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Flash over LAN (update POST/BIOS over network) . 97
Wa ke on LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 8. Related service info rm ation . . 99
Safety notices (multi-lingual translations). . . . . . . . . . . 99
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Grounding requirements. . . . . . . . . . . . . . . . . . . . . . 126
Electrical safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Handling electrostatic dischar ge-sensitive devices 127
Safety inspection guide . . . . . . . . . . . . . . . . . . . . . . . 128
Problem determination tips . . . . . . . . . . . . . . . . . . . . . . 129
File updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Adding adapters to the system . . . . . . . . . . . . . . . . 130
Software considerations . . . . . . . . . . . . . . . . . . . . . . 130
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Hardware considerations . . . . . . . . . . . . . . . . . . . . . 131
System resource conflicts . . . . . . . . . . . . . . . . . . . . . 132
Miscellaneous information. . . . . . . . . . . . . . . . . . . . . . . 134
Acronyms, Abbreviations, and Terms. . . . . . . . . . . 134
iv IBM IntelliStation Type 6866: Hardware Maintenance Manual
Send Us Your Comments! . . . . . . . . . . . . . . . . . . . . . . . 136
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
© Copyright IBM Corp. 2000 v
About this manual
This manual contains service and reference informa tion for the IBM® Intel l iS tationTM
Series computer type 6866.
This manual is divided into product service sections (by machine chassis) and a
related service section, as fol lows :
• The product service sections include procedures for isolating problems to a FRU,
a Symptom-to-FRU I n dex , additional servi ce information and an illustrated parts
catalog.
• The related service sec tion incl ude s saf ety no tice s and safe ty informa t ion, an d
problem determina ti on tips.
Important safety information
Be sure to read all caution and danger statements in this book before performing any
of the instructions.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazi on e.
Note
This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual
along with advanced diagnostic tests to troubleshoot problems effectively.
Before servicing an IBM product, be sure to review the “Safety notice s (mul ti- ling u al trans la tion s)” on page 99 and
“Safety information” on page 125.
vi IBM IntelliS tation Type 6866: Hardware Maintenance Manual
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Lea atentamente todas las declaraci ones de precaución y peligro ante de llevar a cabo
cualquier operación.
© Copyright IBM Corp. 2000 1
Chapter 1. General checkout
This general checkout procedure is for type 6866 computers.
Diagnostic error messages appear when a test program finds a problem with a
hardware option. For the test programs to properly determine if a test Passed, Failed or
Aborted, the test programs check the error-r eturn code at test completion. See
“Diagnostics” on page 6.
General error messages appear if a problem or conflict is found by an application
program, the operating system, or both. For an explanation of these messages, refer to
the information supplied with that software package.
c
001
d
1. Power-off the computer and all external devices.
2. Chec k al l cabl e s and po wer c o r ds.
3. Make sure the system board is seated properly.
4. Set all display controls to the middle position.
5. Power-on all external devices.
6. Power-on all external devices.
7. Power-on the computer .
8. Check for the followin g response:
• Readable instructions or the Main Menu.
DID YOU RECEIVE THE CORRECT RESPONSE?
If NO, continue to
c
002d.
Attention:
The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be
extremely careful during write operatio ns suc h as copying, saving or formatt ing. Dat a or programs ca n be overwritte n
if you select an incorrect drive.
Notes:
• Type 6866 c omp uters default to come up qu iet (no beep and no memory count and checkpoint code display) when
no errors are detected by POST.
• To enable beep and memory count and checkpoint code display when a successf ul POST occu rs, do the following:
1. Select Start Option s in the Configuration/Setup Utility program (see “Setup Utility program” on page 5).
2. Set Power-On Self-Test to Enhanced.
• Before repl acing any FRUs, ensure t hat the latest level of BIOS is installed on the system. A down-level BIOS might
cause false errors and unnecessary repla cement of th e syste m board. For more information on how to determine
and obtain the latest level BIOS, see “BIOS levels” on page 93.
• If multiple error codes are displayed, diagnose the first error code displayed.
• If the computer hangs with a POST error, go to “POST erro r code s” on page 66.
• If the computer hangs and no error is displayed, go to “Undetermined problems” on page 81.
• If an installed device is not recognized by the diagnostics program, that device might be defective.
2 IBM IntelliStation Type 6866: Hardware Maintenance Manual
If YES, proceed to c003d.
c
002
d
If the Power Management feature is enabled, do the following:
1. Start the Configuration/Setup Utility program (see “Se tup Utilit y program” on
page 5.)
2. Select Power Management from the Configurati on /Se tup Utilit y program menu.
3. Select APM.
4. Be sure APM BIOS Mode is set to Disabled. I f it is not, press Le f t Arrow ( ←) or
Right Arr ow (→) to chan ge the sett i n g.
5. Select Automatic Hardware Power Management.
6. Set Automatic Hardware Power Management to Disabled.
7. If the problem per sists, conti nue to
c
003d.
c
003
d
Run the Diagnostic programs. If necessary, refer to “Running diagnostics tests” on
page 6.
• If you receive an error, replac e the part that the d i agn ost i c program calls out or go
to “Diagnostics” on page 6.
• If the test stops and you cannot continue, replace the last device tested.
© Copyright IBM Corp. 2000 3
Chapter 2. General information
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features
The IBM IntelliStation Type 6866 computer is avai l abl e in 9x7, (nine drive bays, seven
expansion slots) four 32-bit, two 64-bit P CI slots, and one AGP slot as a tower model
only.
Security
• Cover lock and keys (located behind the CD-ROM cover door)
• Support for the addit ion of a U-bo lt and locka ble ca ble
• Power-on and administra tor password s
• Startup sequence control
• Startup without diskette drive, keyboa rd, or mouse
• Unattended start mode
• Diskette and hard disk I/O cont rol
• Serial and parallel port I/O control
• Alert on LAN
• Security profile by device
• IBM Security Solutions
Specifications
Specifications Information (ISO/ANSI)
The following machine type specifications information was determined in controlled
acoustical environments according to procedures specified by the American National
Standards Institute (ANSI) S12.10 and ISO 7779, and are reported in accorda nce wi th
ISO 9296. Actual sound pressur e l e vels in your location might differ from the average
values stated because of room refl ections and other nearby noise sources. The
declared sound power levels indicate an upper limit, below which a large proportion
of machines will operate.
4 IBM IntelliStation Type 6866: Hardware Maintenance Manual
Size Depth: 606 mm (23.9 inches)
Height: 440 mm (17.3 inches)
Width: 216 mm (8.5 inches)
Weight Minimum configuration as shipped:
29.5 kg (65 lb)
Environment Air temperature:
• System on: 10 to 35 C
(50 to 95 F)
• System off: 10 to 50 C
(50 to 122 F)
Humidity:
• Sy s te m on : 8% to 80 %
• System off: 8% to 80%
Maximum altitude: 3048 m (10,000 ft.)
Heat Output Appr oximate h eat out put in BTUs per hour:
• Minimum:
340 BTU/hr. (100 watts)
• Maximum:
2385 BTU/hr. (700 watts)
Electrical Input Sine-wave input (47 to 63 Hz) required
Low range input voltage:
• Minimum: 90 V AC
• Maximum: 137 V AC
High range input voltage:
• Minimum: 180 V AC
• Maximum: 265 V AC
Input kVA (approximately):
• Maximum (as shipped): 1.5kVA
Airflow Approximately 0.56 cubic meters/minute
(20 cubic feet/minute)
Acoustical Noise
Emission Values
Average sound pressure levels:
At operator positi on :
• - 41 dB operating
• - 34 dB idle
At bystander position (1 meter):
• - 34 dB operating
• - 29 dB idle
Declared (upper limit) sound power levels:
• - 5.3 bels operati n g
• - 4.7 bels idl e
© Copyright IBM Corp. 2000 5
Chapter 3. Diagnostics
Setup Utility program. . . . . . . . . . . . . . . . . . . . . . . . . 5
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Diagnostics program download . . . . . . . . . . . . . . . . 6
Navigat ing through the diagnostic s p rograms. . . . 6
Running diagnostics tests . . . . . . . . . . . . . . . . . . . . . 6
Test selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Module test menu/hardware configuration report7
Memory Diagnostic tests . . . . . . . . . . . . . . . . . . . . . . 7
Alert-On LAN™ test. . . . . . . . . . . . . . . . . . . . . . . . . . 8
Asset ID™ test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
T e st results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hard file Smart test . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Fixed Disk Optimized Test . . . . . . . . . . . . . . . . . . . . 9
Quick a nd F ul l e ra s e - hard dr i ve . . . . . . . . . . . . . . 9
Iomega Zip drive test. . . . . . . . . . . . . . . . . . . . . . . . 10
Asset EEPROM backup . . . . . . . . . . . . . . . . . . . . . . 10
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . 10
When to use the Low-Level Format program . . . .11
Preparing the hard disk drive for use . . . . . . . . . . .11
The following tools are available to help identify and resol ve hardware-related
problems.
• Setup Utility program
• Power-On Self-Test (POST)
— POST Beep Codes
— Error Code Format
• Diagnostics program
• Recovery utility
— Full recovery
— Partial recovery
• Repair utility
Setup Utility program
The Setup Utility (configu rat ion) program is stored in the permane nt mem ory of the
computer. This program includes settings for the following:
• System Summary
• Product Data
• Devices and I/O Ports
• Start Option s
• Date and Time
• System Security
• Advanced Setup
• ISA Legacy Resource
• Pow er Management
To run the Setup Ut ilit y program, use the following procedure.
Attention:
A customized setup configuration (other than default settings) might exist on the computer you are servicing. Running
the Setup Utility program might alter those settings. Not e the current configuration set t i ngs and verify that the settings
are in place when service is complete.
6 IBM IntelliStation Type 6866: Hardware Maintenance Manual
1. Power-off the computer and wait for a few seconds until all in-use lights go off.
2. Power-on the computer .
3. When the Setup Utility prompt appears on the screen during start-up, press F1.
The Setup Utility menu will appear.
4. Follow the instructions on the screen.
5. When finished, select System Summary to verify that any configuration changes
have been accepted.
Diagnostics
The Diagnostics progr a m u se s a f ull range of diagnostic utili ties to determine the
operating condition of the computer’s hardware components.
For a com p le te li s t of error codes and messa g e s , see “Chapter 5. Symptom-to-FRU
index,” on page 45.
Diagnostics program download
To download the Diagnostics program, do the following:
• Go to http://www.ibm.com/.
• Select Support.
• Select Desktop computing from the "Search by Category" pull-down menu.
• Select IntelliStation or Type from the "Product Family" list.
• Search for the machine type in the "Quick Path" box on the left.
• Select Diagnostics from th e "Downloadable files by Category" p ull-down menu
or go directly to the link PC Enhanced Diagnostics diskette from the
"Downloadable files by date" list. This link will take you to the self-starting utility
download and instructions.
Navigating through the diagnostics programs
Use the cursor movement keys to navigate within the menus.
• The Enter key is used to select a menu item.
• The Esc key is used to back up to the previous menu.
• For online help select F1.
Running diagno stics tests
There are four ways to run the diagnostic tests.
1. Using the cursor movement keys, highlight Run Normal Test or Run Qui ck Test
from the Diagnostics menu and then press Enter.
This will automatically run a pre-defined group of tests from each test category.
Run No r mal Test runs a mor e e xtens ive se t of t ests than doe s Ru n Qui c k Test and
takes longer to execute.
2. Press F5 to automatically run all selected tests in all categories. See "Test
Selection".
3. From within a test category, press Ctrl-Enter to automatically ru n o nly the
selected tests in that category. See "Test Selection".
Diagnostics 7
4. Using the cursor movement keys, highlight a single test within a test category,
then press Enter. This will run only that test.
Press Esc at any time to stop th e te sting proce ss.
Tes t resul ts, ( N/A , PASSED, FAILED, ABORTED), a re displa ye d in the f ield b eside
the test description and in the test log. See “Viewing the test lo g ” on page 10.
Test selection
To select one or more tests, use the following procedure.
1. Open the corresponding test category.
2. Using the cursor movement keys, highlight the desired test.
3. Press the space bar.
A select e d test is marke d by >>. Pressing the space bar again de-selects a test and
removes the chevron.
4. Repeat steps 2 and 3 above to select all desired tests.
Module test menu/hardware configuration report
Depending on the diagnostics version level you are using, the installed devices in the
computer are verified in one of two ways.
1. At the start of the diagnostic tests, the Module Test Menu is displayed. Normally,
all installed devices in the computer are highlighted on the menu.
2. At the start of the diagnostic tests, the main menu appears. From this menu, select
System Info, then select Hardware Configuration from the next menu. Normally,
all installed devices in the computer are highlighted on this report.
If an installed device is not recognized by the diagnostics program, then review the
following:
• The diagnostic code for the device is not in the Diagnostics program. Run the
diagnostics provided with that device.
• The missing device is defective or it requires an additional diskette or service
manual.
• An unrecognizable dev ice is installed .
• A defective device is causing another device not to be recognized.
• The SCSI controller failed (on the system board or SCSI adapter).
• Use the procedure in “Undetermined problems” on page 81 to find the problem.
If a device is missing from the list, replace it. If this does not correct the problem, use
the procedure in “Undetermined problems” on page 81.
Memory Diagnostic tests
The Memory Diagnostics provide the capability to identify a particular memory
module (SIMM, DIMM, or RIMM) which fails during testing. Use the System Board
Layout section to reference the memory sockets, or select F1twice to load the
Diagnost ics online manual and select "S IMM /DI MM/RIMM Locator ".
Follow the steps below to locate the Memory D iagnostic tests options.
1. Select the DIAGNOSTICS option on the toolbar and pr e ss Enter.
8 IBM IntelliStation Type 6866: Hardware Maintenance Manual
2. Hi ghlight either the Memory Test-Full or Memory Test-Q uic k option and press
Enter.
• Memory Test-Full
The full memory test will take about 80 second s per MB o f memo ry and will
detect marginal, interm it tent, an d solid (stuck ) mem ory failu res.
• Memory Test-Quick
The quick memory test will take abou t 20 second s per MB o f memo ry and
will detect solid (stuck) memory failures only.
Alert-On LAN™ test
The Alert On LAN test does the following:
• Determines if Alert On LAN is supported on the system.
• Checks the revision ID register.
• Verifies the EEPROM checksum.
• Valid ates th a t a so f t w a re al e rt can b e se n t.
Asset ID™ test
The As s e t I D te st does th e f ollowi ng:
• Determines if Asset ID is supported on the system.
• Verifies the EEPROM areas.
• Performs an antenna d e tection test.
Test results
Diagnostics test results will produce th e followin g error cod e forma t:
• Func tion Code:
Represents the feature or function within the PC.
• Failure Type:
Represents the type of error encountered.
• DeviceID:
Contains the component's unit-ID which corresponds to either a fixed disk drive,
removable media drive, s erial or parall el port, pr ocessor, specific SIMM or DIMM,
or a device on the PCI bus.
• Date:
Contains the date on which the diag nost ic test was r un . The date is r etr ieved fr om
CMOS and displayed using the YYYYMMDD format.
Notes:
Either level of memory testing can be performed on all memory or a single SIMM, DIMM or RIMM socket.
Only sockets containing a SIMM, DIMM or RIMM can be selected for testing. Unpopulated sockets are noted by ........
beside the test description.
Function Code Failure Type DeviceID Date ChkDigits T ext
Diagnostics 9
• ChkDigits:
Conta i ns a 2-di gi t check- digit val u e to en sure the f ollowin g:
— Diagnost ics were run on the specifie d date.
— Diagnostics were run on the specified IBM computer .
— The diagnostic error code is recorded correctly.
• Text:
Description of the error.
Note: See “Di ag nostic e rro r co des ” on page 47 for error code listings.
Hard file Smart test
Use the Hard File Smart Test when the system management tool has detected a hard
file SMART alert.
The Smart test does the following:
• Interr ogates IDE devices for support of the SMART instruction set.
• Issues an ENABLE SMART command to make sure SMART functionality is
active.
• Checks the SMART RETURN STATUS command to determi ne if any thre sholds
have been exceeded.
If thresholds have been exceeded, an error message is shown, and the test fails. If no
SMART is supported by the drive, the test returns with "N/A".
Fixed Disk Optimized Test
You can use the Fixed Disk Optimized Test to identify a particular area of a hard disk
that fails during testing. You can also use this test to correct types of errors.
To run the Fi xe d Disk O p ti m ized Test, do the fo l lo wing:
1. From the toolbar, select Diagnostics.
2. Select Fixed Disk Optimized Test.
3. Select one of the tests:
• Hard Disk Test - Full performs a complete test of the hard disk drive.
• Hard Disk Test - Quick performs a subset of the full hard disk tests.
• Start SMART Hard Disk Test initiates an IDE extended offline self-test.
• SMART Hard Disk Test Results runs the IDE extended offline self-test and
displays the results.
You can run the Star t S M A RT Ha rd D isk Test and then con t i nu e with othe r
diagnostics tests before running the Hard Drive Self- Test Results.
Quick and Full erase - hard drive
The Diagnostics program offers two hard drive format utilities:
• Quick Erase Hard Drive
• Full Erase Hard Drive
The Quick Erase Hard Drive provides a DOS utility that performs the following steps.
• Destroys the Master Boot Record (MBR) on the hard drive.
10 IBM IntelliStatio n T ype 6866: Hardware Maintenance Manual
• Destroys all copies of the FAT Table on all partitions (both the master and
backup).
• Destroys the partition table.
• Provides messages that warn the user that this is a non-recoverable process.
The Full Erase Hard Drive provides a DOS utilit y that per forms the follow ing s teps .
• Performs all the steps in Quick Erase.
• Provides a DOS utility that writes random data to all sector s of the hard drive.
• Provide an estimate of time to completion along with a visual representation of
completion status.
• Provides messages that warn the user a b ou t non-rec ove rable process.
To select the Quick Erase or Full Erase Hard Drive utility, use the following pr ocedure.
1. Select the UTILITY option on the toolbar and press Enter.
2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow
the instructions.
Iomega Zip drive tes t
Use the Iomega Zip Drive Test to test the Zip drive and the drive interface. The test
takes about 20 seconds to run.
The default tests the following:
• Controller
• Max Seek (50 times)
• Random Seek (300 sectors)
Asset EEPROM backup
When replacing a system board, this utility allows the backup of all Asset information
from the EEPROM to diskette. This util ity also restores data to the EEPROM f rom
diskette after replacement of the system board.
To run this utility, use the following procedure.
• Select Utility
• Select Asset EEPROM B ac ku p
• Follow instructions on screen.
Viewing the test log
Errors reported by the diagnostic tes t w i l l be displayed by the program as a failed test.
To view details of a failure or to view a list of test results, use the following procedure
from any test category screen.
• Press F3 to activa te the log file .
• Press F3 again to sa ve the file to disk ette or F2 to print the file.
Important: M a ke sure that all data is backed up before using the Quick or Full Erase functions.
Diagnostics 11
When to use the Low-Level Format program
Use the Low-Level Format program in the following situations:
• When you are installing software that requires a low-level format.
• When you get recurring messages from the test programs directing you to run the
Low-Level Format program on the hard disk.
• As a last resort befor e replacing a hard disk drive.
Preparing the hard disk drive for use
When the Low-Level Format progr am is finished, restore to the hard d isk all the files
that you previously backed up.
1. Partition the remainder of the hard disk for the operating syst em. (The commands
vary with the operating system. Refer to the operating system manual for
instructions.)
2. Format the hard disk using the operating system. (The commands vary with the
operating system. Refer to the operating system manual for instructions.)
3. Install the operating system.
You are now ready to re store the files.
Notes
1. The low-level format is not available on all diagnostic diskettes.
2. Before formatting the hard disk drive, make a backup copy of the files on the drive to be formatted.
12 IBM IntelliStatio n T ype 6866: Hardware Maintenance Manual
© Copyright IBM Corp. 2000 13
Chapter 4. FRU replacements
Replacing a processor/installing a second
processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Replacing a system board . . . . . . . . . . . . . . . . . . . . 15
System board removal . . . . . . . . . . . . . . . . . . . . . . . 16
System board layout . . . . . . . . . . . . . . . . . . . . . . . . . 17
System board switch settings . . . . . . . . . . . . . . . . . 18
System board memory . . . . . . . . . . . . . . . . . . . . . . . 18
Locating components on the memory card. . . . . . 18
Type 6866 memory . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing a RIMM or C-RIMM . . . . . . . . . . . . . . . 20
Installing a RIMM or C-RIMM . . . . . . . . . . . . . . . . 22
Computer exploded view . . . . . . . . . . . . . . . . . . . . 23
Input/Output connectors . . . . . . . . . . . . . . . . . . . . 23
Cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Front be zel re mo v al . . . . . . . . . . . . . . . . . . . . . . . . . 25
Card guide/fan assembly removal . . . . . . . . . . . . 25
Battery removal and installation . . . . . . . . . . . . . . 26
Installing long adapters. . . . . . . . . . . . . . . . . . . . . . 27
Installing internal drives . . . . . . . . . . . . . . . . . . . . . 28
Installing a drive in bay 1 . . . . . . . . . . . . . . . . . . . . 29
Removin g drives in bays 4, 5, 6, 7, 8, and 9 . . . . . 30
Hard disk drive jumper settings . . . . . . . . . . . . . . 31
IDE hard disk drive settings . . . . . . . . . . . . . . . . . . 32
CD-ROM drive jumper settings . . . . . . . . . . . . . . . 33
Power supply removal. . . . . . . . . . . . . . . . . . . . . . . 34
20-pin power supply connection . . . . . . . . . . . . . . 34
Rack mount configuration . . . . . . . . . . . . . . . . . . . 35
Preparing the computer for installation . . . . . . . . 35
Preparing the rack enclosure . . . . . . . . . . . . . . . . . 37
Installing the computer in the rack enclosure . . . 40
Replacing a processor/in stalling a sec o nd processo r
Note: Before installing a second microprocessor, run the Multiprocessor Upgrade
Option program, provided on the Software Selections CD. For information
about this utility, see addcpu.txt file on the Software Selections CD.
1. Remove the cover and front bezel. See “Cover rem o v al” on page 24.
2. Loosen the two scre ws holding the te rminator card or microprocessor. (see
“System board layout” on page 17.) and remove from the microprocessor socket.
3. Insert the new micr oprocessor into the guides. Push the microprocessor into the
socket until it is properly seated.
14 IBM IntelliStatio n T ype 6866: Hardware Maintenance Manual
4. Tighten the two screw s.
5. To gain access to the second CPU voltage regulator module (VRM) socket on the
system board, move aside all power supply cables as necessary.
6. Install the VRM supplied with the mic roprocessor. See “System board layout” on
page 17 for the loc a tion of the secon d CPU VRM soc ket.
Note: If you add a second microprocessor that runs at a different speed than the
primary microprocessor , both will run at the speed of the slower
microprocessor.
FRU replacements 15
Replacing a system board
Note:
1. The BIOS and Vital Product Data ( VPD) fo r the computer you are servicing must
be installed on the new system board (FRU) after it is installed in the computer.
To do this, you must run the Flash Update program using the Flash Update
diskette. See “BIOS levels” on page 93, “Vital product data” on page 92, and
“Flash ( B IOS/VPD) up d a te proc edure” on page 93.
2. Always ensure the latest level of BIOS is installed on the computer. A down
level BIOS may cause false errors and unnecessary replacemen t of the system
board.
3. The processor is a separate FRU from the system board and is not included with
the system board FRU. If you are instructed t o replace the system board, do the
following:
a. Remove the processor from the old system board and install it on the new
system board.
b. Refer to “System board layout” on page 17 to find the system board rocker
switch.
c. Set switch 1 to the on position.
d. Power-on the computer. The system senses the change in the switch setting
and resets to the default processor speed (266 MHz).
e. Power-off the computer and set switch 1 back to the off position.
f. Power-on the computer
1) Select Advanced Setup from the Setup Utility Menu.
2) Select Processor Speed Control from the Advanced Setup menu.
3) Set the pro cesso r speed to match the speed of the installed processor.
4. If the new system board does not correct the problem, re install t he old system
board, then replace the processor.
16 IBM IntelliStatio n T ype 6866: Hardware Maintenance Manual
System board removal
1. Remove the side cover.
2. Remove the memory b o a rd.
3. Remove the hard disk fan assembly.
4. Remove adapter cards.
5. Remove the card guide/fan assembly.
6. Disconnect all cables attached to the system board.
7. Release the system board back-plate release latch
c1d
8. Slide the system board and back plate toward the front of the system c2d and lift
the system board and back-plate
c3d
out of the chassis.
FRU replacements 17
System b oard lay out
c1d
Second CPU voltage regulator module (VRM)
c2d
Power 2
c3d
Power 1
c4d
Hard disk LED
c5d
Wake on LAN connector
c6d
Alert on LAN connector
c7d
Wake on Modem connec tor
c8d
Diskette drive connector
c9d
Secondary IDE connector
c10d
SCSI channel B
c11d
Primary IDE connector
c12d
SCSI channel A
c13d
Internal speaker connector
c14d
Front fan connector
c15d
Rocker switch
c16d
Front panel connector
c17d
Tamper detection switch connector
c18d
Radio Frequency antenna connector
c19d
Battery
c20d
Slot 6 (64-bit PCI adapter)
c21d
Slot 7 (64-bit PCI adapter)
c22d
MIDI/joystick connector
c23d
Slot 5 (32-bit PCI adapter)
c24d
Slot 4 (32-bit PCI adapter)
c25d
CD audio connector
3735 3836
33
34
32
31
18 IBM IntelliStatio n T ype 6866: Hardware Maintenance Manual
c26d
Slot 3 (32-bit PCI adapter)
c27d
Slot 2 (32-bit PCI adapter)
c28d
Slot 1 (AGP adapter)
c29d
Microphone
c30d
Memory ca rd co nne c to r
c31d
Line out/head phone and audi o lin e connectors
c32d
Ethernet connector
c33d
USB connectors
c34d
Parallel and serial connectors
c35d
Mouse and K eyboard connectors
c36d
Rear fan connector
c37d
Microprocessor 1
c38d
Microprocessor 2
System board switch settings
Note: T he default switch settings for the rocker switch is off.
Processor Speed Settings
Processor speed for the PC 300 type 6866 computer is set in the Setup Utility
(configuration) program.
System board memory
Note: RAMBUS inline memory module (RIMM) is used in the type 6866 computer.
RIMM module s are not compatible with SIMM or DIMM memory modules.
refer to the information below regarding RIMM memory for type 6866.
Locating components on the memory card
The type 6866 uses a four or eight RIMM memory card for system memory. The
memory card contains RIMM connectors, a power connector, and a hard disk fan
connector.
Eight RIMM memory card
Switch Description
1 Reset Frequency
2Reserved
3Clear CMOS & Force Bootblock
4Reserved
FRU replacements 19
Four RIMM memory card
Type 6866 memory
Rambus inline memory modules (RIMMs)
The IBM-installed RIMMs ar e ECC (error checking and corr ection) RDRAM (Rambus
dynami c ra ndom access memory) modu les.
When installing or replacing RIMMs, take the following information into
consideration:
• RIMM connectors do not support dual inline memory modules (DIMMs)
• Use only PC600 or PC800 RIMMs.
• There a re four or eig ht RIMM memory cards. RIMMs must be instal led in pairs.
The RIMMs installed in a RIMM connector pair must be of the same speed, and
size.
• For four RIMM cards, any connector that does not have a RIMM insta lled mus t
have a continuity RIMM (C-RIMM).
• For eight RIMM cards, pairs 1 and 3 must have RIMMs or C-RIMMs installed in
them. If RIMMs are installed in pair 2, RIMMs or C-RIMMs must be installed in
pair 4. For the arrangement of the RIMM connector pairs on the computer
memory card, see “Locating components on the memory card” on page 18
• Install only ECC RIMMS to enable ECC. If ECC and non-ECC memory are used
together, the memory will function as non-ECC memory.
8-RIMM Memory Card
RIMM Socket 4
RIMM Socket 3
RIMM Socket 1
RIMM Socket 2
RIMM Socket 8
RIMM Socket 7
RIMM Socket 5
RIMM Socket 6
Hard
Disk
Fan
Power
RIMM
Pair 4
RIMM
Pair 3
RIMM
Pair 1
RIMM
Pair 2
RIMM Socket 4
4-RIMM Memory Card
RIMM
Pair 1
RIMM
Pair 2
RIMM Socket 3
RIMM Socket 1
RIMM Socket 2
Hard
Disk
Fan
Power
20 IBM IntelliStatio n T ype 6866: Hardware Maintenance Manual
Note: If PC600 and PC800 RIMMs are used tog ether, all memory will function at
the speed of the slowest RIMM.
Eight RIMM Memory card configuration
Four RIMM Memory card configuration
Removing a RIMM or C-RIMM
Attention: Standby power present, disconnect power cord before servici n g computer.
1. To locate the RIMM connectors, see “System board layout” on page 17 and
“Locating components on the memory card” on page 18.
2. Press the tab on the fr ont fan and push the ada pter guide l atch towar d the f ron t of
the chassis until it snaps into place.
2 RIMMs
4 RIMMs
4 RIMMs*
6 RIMMs
8 RIMMs
1
(1)
C-RIMM
(1)
RIMM
C-RIMM
Pair 1
Note:
*
(1)
Memory must be installed in matched pairs.
Non-optimal performance configuration
These connectors may either be left empty or used to store c-rimms.
Memory placement for 8-RIMM Memory Card
2
(1)
RIMM
(1)
RIMM
RIMM
3
RIMM
RIMM
RIMM
C-RIMM
C-RIMM
4
RIMM
RIMM
RIMM
RIMM
RIMM
5
RIMM
RIMM
RIMM
RIMM
RIMM
7
(1)
RIMM
(1)
RIMM
RIMM
6
RIMM
RIMM
RIMM
C-RIMM
C-RIMM
8
(1)
(1)
RIMM
C-RIMM
C-RIMM
Pair 3
Pair 2
Pair 4
Memory placement for 4-RIMM Memory Card
2 RIMMs
4 RIMMs
2
RIMM
C-RIMM
1
C-RIMM
RIMM
3
RIMM
RIMM
4
RIMM
RIMM
Note: Memory must be installed in matched pairs.
Pair 1
Pair 2
FRU replacements 21
3. Disconnect the power and hard disk drive fan cables on the memory card.
4. Pus h the tab on the back of the memory card inward and pull the memory card
out of the chassis.
5. At both ends of the RIMM connec tor, push outward on the retaining clips until
the module is loosened. Lift the RIMM or C-RIMM out of the connector .
Note: Be careful not to push too hard on the retaining clips, because the RIMM or
C-RIMM might eject too quickly.
22 IBM IntelliStatio n T ype 6866: Hardware Maintenance Manual
Installing a RIMM or C-RIMM
1. Position the RIMM or C- RIMM abo ve the conn ec tor so that th e t wo not ches on th e
bottom edge of the module align properly with the empty connector.
Note: Pay att enti on to the orienta tion of the notches on the connect ors and
RIMMs. Adjacent connector s might not have the same orient ation on the
memory card.
2. Firmly push the module straight down into the connector until the retaining clips
pop up and fit snugly around both ends of the module.
3. Place the memory card back in the slot on the system board and reattach the
power and hard disk drive fan cables to the connectors on the memory card.
4. Release the adapter guide latch on the front fan.
Procedures to determ in e me m ory errors :
1. If a memory error occurs, and the system is operational, run memory diagn ostics.
2. If a memory error occurs, and the system is not operational:
a. Replace one RIMM module at a time until the system comes up.
Note: All unused RIMM sockets must have a C-RIMM installed.
b. Run memory diagnostics.
c. Install the other RIMM and run diagnostics again to identify the failing
RIMM.
Notches
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