IBM IntelliStation 6836, IntelliStation 6846 Hardware Maintenance Manual

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Hard ware Mainte n ance Man u al

IBM IntelliStation Type 6836, 6846

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Hard ware Mainte n ance Man u al

IBM IntelliStation Type 6836, 6846

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Note:

Before using this information and the product it supports, be sure to read the general information under “Notices”

on page 153.

First Edition (October 2000) The following paragraph does not apply to the United Kingdom or any country where such provisions are

inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service information, error indications, and configuration information for the IBM IntelliStation Type 6836 and Type 6846 computers.

Attention: This manual is intended for trained servicers who are familiar with IBM PC computer products.

Important safety information

Be sure to read all caution and danger statements in this book before performing any of the instructions.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et

Danger avant de procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

Online support

Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device Driver files, and Documents.

The Web address is:

http://www.ibm.com/pc/support

iv Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Contents

About this manual ..........iii

Important safety information ........iii

Online support .............iv

Chapter 1. General checkout ......1

Chapter 2. General information .....3

IntelliStation E Pro Types 6846 and 6836 .....3

Features and specifications for the tower model -

Type 6846 ...............4

Features and specifications for the desktop model -

Type 6836 ...............4

Software................5

Preinstalled software...........6

Software Selections CD ..........7

OthersoftwareCDs...........7

Software..............7

What your IntelliStation Type 6836, 6846 E Pro offers 9

Computercontrolsandindicators.......10

Starting the computer ..........11

Turningoffthecomputer.........11

Chapter 3. Diagnostics ........13

POST ................13

POST beep code descriptions .......13

Small computer system interface messages (some

models)................13

IBM Enhanced Diagnostics .........14

Textmessages ............15

Starting the diagnostic programs ......15

Using the diagnostics CD........15

Downloading the diagnostics program . . . 16

Using the diagnostic diskette ......16

Viewing the test log ..........17

Recovering your operating system and preinstalled

software...............17

Recovering BIOS ...........17

Recovering or installing device drivers ....19

Recovering your operating system......19

Performing a partial or full recovery ....20

UsingNortonAntiVirusforIBM......20

Using the ConfigSafe program .......20

ClearingCMOS.............21

Replacing the battery ...........21

Chapter 4. Configuration .......23

Using the Configuration/Setup Utility program . . 23

Starting the Configuration/Setup Utility program 23 Choices available from the Configuration/Setup

Utility main menu ...........23

Usingpasswords ...........26

Using the SCSISelect Utility program (some models) 26

Starting the SCSISelect Utility program ....26

Choices available from the SCSISelect menu . . 26

Chapter 5. Installing options Type 6836,

6846 ................29

Before you begin ............29

System reliability considerations ......30

I/O connector/port locations - Type 6846 and 6836 30 System and PCI extender boards - Type 6836 and

6846 .................31

System and PCI extender board options

connectors ..............32

System board internal cable connectors ....32

System board external connectors ......33

System board switches and jumpers .....33

Power and signal cables for internal drives ....34

Type 6836 - Major components ........35

Removingthecomputercover........35

Working with adapters ..........36

Adapter considerations .........37

Installing an adapter ..........38

Installing a SCSI adapter (some models) .....39

Installing internal drives ..........40

Internal drive bays ...........40

Internal drive bays ..........40

Preinstallation steps (all bays) .......41

Installing a drive in 2 or 3 ........42

Installing memory modules .........43

Installing a security U-bolt .........45

Installing the cover ............45

Connecting external options .........46

Installationprocedure..........46

Type 6846 - Major components ........47

Moving the stabilizing feet .........47

Moving the stabilizing feet ........47

Removing the side cover ..........48

Removing the support bracket assembly.....48

Working with adapters ..........49

Adapter considerations .........50

Installing an adapter ..........51

Installing a SCSI adapter (some models) ....52

Installing internal drives ..........53

Internal drive bays ...........54

Preinstallation steps (all bays) .......55

Installing a drive in bay 2 or 4 .......56

Installing a hard disk drive in bay 5, 6, or 7 . . 57

Installing memory modules .........58

Installing a security U-bolt .........60

Installing the cover ............61

Connecting external options .........62

Installationprocedure..........62

Input/Output ports Types 6836 and 6846 ....62

Mouse connector ...........62

Keyboard connector ..........63

Parallel connector ...........63

Viewing or changing the connector

assignments............63

Parallel connector ..........63

Serial connector ............64

Viewing or changing the serial-connector

assignments............64

Serial connectors...........64

Ethernet connector ...........64

Configuring the Ethernet controller ....64

Ethernet connector ..........65

Universal Serial Bus connectors.......65

USB cables and hubs .........65

USB connectors ...........65

Audio connectors ...........65

Lineout.............66

Linein..............66

Mic...............66

MIDI connector ............66

Video connector ............66

Ultra 3/160 SCSI connector (some models) . . . 66

SCSI cabling requirements .......67

Setting SCSI IDs ...........67

Chapter 6. FRU information (service

only)................69

Removing a microprocessor Types 6836 and 6846. . 69

Installing a microprocessor .........71

Type 6836 removals............72

Drive cage removal ...........72

Adapter retainer removal .........73

System board removal ..........73

Power supply removal..........74

Speaker/fan bracket removal .......75

Baffle duct removal...........75

Processor fansink removal ........76

Control panel assembly removal ......76

Type 6846 removals............77

Handle assembly removal ........77

Front bezel removal ..........78

Bezel release latch removal ........78

Adapter retainer removal .........80

Top/side cover removal .........80

Hard drive cage removal .........82

System board removal ..........83

Power supply removal..........84

Speaker/fan assembly removal .......85

LED/power switch assembly removal ....86

Chapter 7. Symptom-to-FRU index . . . 87

Diagnostic error codes ...........87

Ethernet controller messages ........103

NDIS 4.0 (Windows NT and 2000) driver

messages..............103

NDISEthernetteamingmessages......104

Undetermined problems ..........106

Chapter 8. Parts listing .......107

System, Type 6836 ............107

System, Type 6846 ............110

Chapter 9. Related service information 113

Safety information ............113

General safety ............113

Electrical safety ............114

Safety inspection guide .........115

Handling electrostatic discharge-sensitive

devices ..............116

Grounding requirements.........117

Safety notices (multi-lingual translations) . . . 151

Send us your comments! .........152

Problem determination tips.........153

Notices ...............153

Trademarks..............154

vi Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Chapter 1. General checkout

This general checkout procedure is for type 6836, 6846 computers.

Attention:

The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving or formatting. Data or programs can be overwritten if you select an incorrect drive.

Diagnostic error messages appear when a test program finds a problem with a hardware option. For the test programs to properly determine if a test Passed, Failed or Aborted, the test programs check the error-return code at test completion. See Chapter 3, “Diagnostics” on page 13.

General error messages appear if a problem or conflict is found by an application program, the operating system, or both. For an explanation of these messages, refer to the information supplied with that software package.

Notes:

v Type 6836, 6846 computers default to come up quiet (no beep and no memory count and checkpoint code

display) when no errors are detected by POST.

v To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following:

1. Select Start Options in the Configuration/Setup Utility program (see “Using the Configuration/Setup Utility

program” on page 23).

2. Set Power-On Self-Test to Enhanced.

v Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS

might cause false errors and unnecessary replacement of the system board.

v If multiple error codes are displayed, diagnose the first error code displayed. v If the computer hangs and no error is displayed, go to “Undetermined problems” on page 106. v If an installed device is not recognized by the diagnostics program, that device might be defective.

001

1. Power-off the computer and all external devices.

2. Check all cables and power cords.

3. Make sure the system board is seated properly.

4. Set all display controls to the middle position.

5. Power-on all external devices.

6. Power-on all external devices.

7. Power-on the computer.

8. Check for the following response:

v Readable instructions or the Main Menu.

DID YOU RECEIVE THE CORRECT RESPONSE?

If NO, continue to 002.

If YES, proceed to 003.

002

If the Power Management feature is enabled, do the following:

1. Start the Configuration/Setup Utility program (see “Starting the Configuration/Setup Utility program” on page 23.)

2. Select Power Management from the Configuration/Setup Utility program menu.

3. Select APM.

4. Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (})or

Right Arrow (Æ) to change the setting.

5. Select Automatic Hardware Power Management.

6. Set Automatic Hardware Power Management to Disabled.

7. If the problem persists, continue to 003.

003

Run the Diagnostic programs. If necessary, refer to “Starting the diagnostic programs” on page 15.

v If you receive an error, replace the part that the diagnostic program calls out or

go to Chapter 3, “Diagnostics” on page 13.

v If the test stops and you cannot continue, replace the last device tested.

2 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Chapter 2. General information

IntelliStation E Pro Types 6846 and 6836 .....3

Features and specifications for the tower model -

Type 6846 ...............4

Features and specifications for the desktop model -

Type 6836 ...............4

Software................5

Preinstalled software...........6

Software Selections CD ..........7

OthersoftwareCDs...........7

What your IntelliStation Type 6836, 6846 E Pro offers 9

Computercontrolsandindicators.......10

IntelliStation E Pro Types 6846 and 6836

Your computer model and serial numbers are located on labels on the bottom of the computer and on the lower right side of the bezel on the tower model. These labels are located on the bottom of the computer and on the lower right front of the bezel on the desktop model.

Software..............7

Preinstalledsoftware.........7

Software Selections CD ........8

OthersoftwareCDs.........9

Starting the computer ..........11

Turningoffthecomputer.........11

Serial number

Tower model

(6846)

Desktop model

(6836)

Serial number

Features and specifications for the tower model - Type 6846

The following table provides a summary of the features and specifications for the tower model. Some features and specifications might not apply.

Table 1. Tower Model Features and Specifications

Microprocessor:

v Supports one microprocessor

Memory:

v Minimum: 64 MB v Maximum: 1.5 GB v Type: PC133 MHz, ECC SDRAM,

v Slots: 3 dual inline

Drives: (depending on your model)

v Diskette: 1.44 MB v CD-ROM : IDE v Hard disk drive

Expansion bays :

v Two 5.25-in. bays (1 CD-ROM drive

v Two 3.5-in. bays (1 diskette drive

v Three 3.5-in. slim-high bays

PCI expansion slots :

v Three 33 MHz/32-bit on the system

v Two 33 MHz/32-bit on the PCI Bus

AGP slot : Accelerated graphics port (AGP)

v Video adapter installed on the

Power supply :

One 330 watt (90-240 V ac)

– Intel

unregistered DIMMs only

installed)

available (1 hard disk drive installed)

board (some models come with a SCSI adapter installed)

extender board

system board

Pentium®III with 256 KB Level-2 cache and MMX (MMX2) technology

™

Video : (depending on your model)

v Matrox or NVidia AGP video

adapter

v Compatible with SVGA and VGA v Matrox has 16 MB SDRAM video

memory

v NVidia has 32 MB SDRAM video

memory

Size:

v Height: 470 mm (18.5 in.) v Depth: 508 mm (19.9 in.) v Width: 165 mm (6.5 in.) v Weight: approximately 19.5 Kg (43

lb.) when fully configured or 15.9 Kg (35 lb.) minimum

Integrated functions:

v 10BASE-T/100BASE-TX Ethernet

controller on the system board with an RJ-45 Ethernet port

v Two serial ports v One parallel port v Two USB ports v Keyboard port v Mouse port v MIDI port v Audio ports

– Line out – Line in – Mic

v Dual-channel bus mastering IDE

controller

Acoustical noise emissions :

v Sound power, idling: 6.6 bel

maximum

v Sound power, operating: 6.8 bel

maximum

Environment:

v Air temperature :

– Computer on: 10° to 35° C (50.0°

to 95.0° F). Altitude: 0 to 914 m (2998.7 ft.)

– Computer on: 10° to 32° C (50.0°

to 89.6° F). Altitude: 914 m (2998.7 ft.) to 2133 m (6998.0 ft.)

– Computer off: 10° to 43° C (50.0°

to 109.4° F). Maximum altitude: 2133 m (6998.0 ft.)

v Humidity :

– Computer on: 8% to 80% – Computer off: 8% to 80%

Heat output :

Approximate heat output in British Thermal Units (Btu) per hour

v Minimum configuration: 341 Btu

(100 watts)

v Maximum configuration: 1604 Btu

(470 watts)

Electrical input :

v Sine-wave input (50-60 Hz) required v Input voltage low range:

– Minimum: 90 V ac – Maximum: 137 V ac

v Input voltage high range:

– Minimum: 180 V ac – Maximum: 265 V ac

v Input kilovolt-amperes (kVA)

approximately:

– Minimum: 0.08 kVA – Maximum: 0.52 kVA

Features and specifications for the desktop model - Type 6836

The following table provides a summary of the features and specifications for the desktop model. Some features and specifications might not apply.

4 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Table 2. Desktop Model Features and Specifications

Microprocessor:

v Supports one microprocessor

– Intel Pentium III with 256 KB

Level-2 cache and MMX (MMX2) technology

Memory:

v Minimum: 64 MB v Maximum: 1.5 GB v Type: PC133 MHz, ECC SDRAM,

unregistered DIMMs only

v Slots: 3 dual inline

Drives: (depending on your model)

v Diskette: 1.44 MB v CD-ROM : IDE v Hard disk drive

Expansion bays :

v Two 5.25-in. bays (1 CD-ROM drive

installed)

v Two 3.5-in. bays (1 diskette drive

and 1 hard disk drive installed)

PCI expansion slots :

v Three 33 MHz/32-bit on the system

board (some models come with a SCSI adapter installed)

AGP slot : Accelerated graphics port (AGP)

v Video adapter installed on the

system board

Power supply :

One 155 watt (90-240 V ac)

Video : (depending on your model) v Matrox or NVidia AGP video

adapter

v Compatible with SVGA and VGA v Matrox has 16 MB SDRAM video

memory

v NVidia has 32 MB SDRAM video

memory

Size:

v Height: 140 mm (5.5 in.) v Depth: 425 mm (16.7 in.) v Width: 425 mm (16.7 in.) v Weight: approximately 11.3 Kg (25

lb.) when fully configured

Integrated functions:

v 10BASE-T/100BASE-TX Ethernet

controller on the system board with an RJ-45 Ethernet port

v Two serial ports v One parallel port v Two USB ports v Keyboard port v Mouse port v MIDI port v Audio ports

– Line out – Line in – Mic

v Dual-channel bus mastering IDE

controller

Acoustical noise emissions :

v Sound power, idling: 6.6 bel

maximum

v Sound power, operating: 6.8 bel

maximum

Environment:

v Air temperature :

– Computer on: 10° to 35° C (50.0°

to 95.0° F). Altitude: 0 to 914 m (2998.7 ft.)

– Computer on: 10° to 32° C (50.0°

to 89.6° F). Altitude: 914 m (2998.7 ft.) to 2133 m (6998.0 ft.)

– Computer off: 10° to 43° C (50.0°

to 109.4° F). Maximum altitude: 2133 m (6998.0 ft.)

v Humidity :

– Computer on: 8% to 80% – Computer off: 8% to 80%

Heat output :

Approximate heat output in British Thermal Units (Btu) per hour

v Minimum configuration: 272 Btu (80

watts)

v Maximum configuration: 767 Btu

(225 watts)

Electrical input :

v Sine-wave input (50-60 Hz) required v Input voltage low range:

– Minimum: 90 V ac – Maximum: 137 V ac

v Input voltage high range:

– Minimum: 180 V ac – Maximum: 265 V ac

v Input kilovolt-amperes (kVA)

approximately:

– Minimum: 0.08 kVA – Maximum: 0.52 kVA

Software

Your IBM®computer comes with Microsoft®Windows 2000®Professional preinstalled with the option of recovering Windows NT®Workstation.

In addition to your OS, a variety of other software programs comes with your computer, such as application programs, diagnostic tools, and device drivers. Some of the software is preinstalled, and some is on the CDs that comes with your computer.

1. The Microsoft Certificate of Authenticity is your assurance that the Windows software in your computer is legally licensed from Microsoft Corporation.

Chapter 2. General information

Preinstalled software

In addition to the Microsoft operating system, your preinstalled software includes the following programs:

v Access IBM is a desktop interface through which you can register your

computer, set up hard disk drive partitions, create diagnostic diskettes, install software provided by IBM, set the date and time, set up your printer, view online books, attach your computer to a network, read the license agreement and online warranty, and obtain information about IBM products and technical support.

v Adobe Acrobat Reader is used to read portable document format files. The most

updated versions of Adobe Acrobat Reader for other languages and operating systems can be downloaded from the Adobe Web site at http://www.adobe.com on the World Wide Web.

v ConfigSafe is a comprehensive configuration tracking and recovery tool. It

provides features that you can use to restore your system if your desktop becomes damaged, unusable, or unstartable.

v IBM Backup and Restore program creates and stores a backup image of the

primary partition (drive C) of your hard disk drive. You can recover this backup image in the event that drive C becomes damaged or unusable.

v IBM Registration program can be used to register your computer with IBM.

When you register your computer with IBM, information is entered into an IBM database, which enables IBM to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

v Online Books enable you to access documentation that contains detailed

information about your computer.

v PC-Doctor for Windows is a program to help you to locate and resolve some

problems that might occur with your computer.

v Product Recovery Program enables you to recover the Windows 2000 or

Windows NT operating systems and other software programs.

For more troubleshooting information, see Chapter 7, “Symptom-to-FRU index” on page 87.

Important:

1. No backup diskettes for your preinstalled software come with your computer. However, the Software Selections CD contains most of your IBM-preinstalled programs.

2. The device drivers and some programs are also available at http://www.ibm.com/pc/support on the World Wide Web and on the Device Drivers and IBM Enhanced Diagnostics CD.

Software Selections CD

The Software Selections CD contains application programs and support software for use with your computer, such as:

6 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

IBM Universal Manageability Services UM Services streamline and automate personal computer (PC) systems

IBM Update Connector

Netscape Communicator You can use Netscape Communicator to navigate your company

Norton AntiVirus for IBM You can use Norton AntiVirus for IBM to detect and remove viruses

™

management and support tasks, such as asset deployment and tracking. You can use IBM Update Connector to download software programs,

software updates, data, and data updates from IBM via the Internet. Update Connector automatically determines whether your computer needs available updates and, if so, it downloads and installs them at your option.

intranet or the World Wide Web. Netscape Communicator provides a full suite of Internet functions, including e-mail, threaded discussion groups (newsgroups), and support for the latest features on the World Wide Web.

from your computer.

Other software CDs

Software

Your IBM®computer comes with Microsoft®Windows 2000®Professional

preinstalled with the option of recovering Windows NT®Workstation.

Important:

The software, other than the Microsoft operating system, is licensed under the terms of the IBM International License Agreement for Non-Warranted Programs. Use of your computer signifies acceptance of this license agreement. For detailed instructions for viewing the license agreement, see Appendix D, Viewing the International License Agreement for Non-Warranted Programs.

Preinstalled software: In addition to the Microsoft operating system, your preinstalled software includes the following programs:

v Access IBM is a desktop interface through which you can register your

v Adobe Acrobat Reader is used to read portable document format files. The most

updated versions of Adobe Acrobat Reader for other languages and operating systems can be downloaded from the Adobe Web site at http://www.adobe.com on the World Wide Web.

v ConfigSafe is a comprehensive configuration tracking and recovery tool. It

provides features that you can use to restore your system if your desktop becomes damaged, unusable, or unstartable.

2. The Microsoft Certificate of Authenticity is your assurance that the Windows software in your computer is legally licensed from Microsoft Corporation.

Chapter 2. General information

v IBM Backup and Restore program creates and stores a backup image of the

primary partition (drive C) of your hard disk drive. You can recover this backup image in the event that drive C becomes damaged or unusable.

v IBM Registration program can be used to register your computer with IBM.

v Online Books enable you to access documentation that contains detailed

information about your computer.

v PC-Doctor for Windows is a program to help you to locate and resolve some

problems that might occur with your computer.

v Product Recovery Program enables you to recover the Windows 2000 or

Windows NT operating systems and other software programs.

For more troubleshooting information, see Chapter 7, “Symptom-to-FRU index” on page 87.

Important:

1. No backup diskettes for your preinstalled software come with your computer. However, the Software Selections CD contains most of your IBM-preinstalled programs.

2. The device drivers and some programs are also available at http://www.ibm.com/pc/support on the World Wide Web and on the Device Drivers and IBM Enhanced Diagnostics CD.

Software Selections CD: The Software Selections CD contains application programs and support software for use with your computer, such as:

IBM Universal Manageability Services UM Services streamline and automate personal computer (PC) systems

IBM Update Connector

Netscape Communicator You can use Netscape Communicator to navigate your company

Norton AntiVirus for IBM You can use Norton AntiVirus for IBM to detect and remove viruses

™

management and support tasks, such as asset deployment and tracking. You can use IBM Update Connector to download software programs,

from your computer.

Other software CDs: Some models come with additional CDs that include software that you can install and programs to test hardware components of your computer.

8 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Lotus®SmartSuite Lotus SmartSuite, a package of award-winning productivity

applications, contains powerful applications and everything you need to access the Internet. Your computer comes with either a Lotus SmartSuite CD or a proof of entitlement to receive one free CD-ROM version of Lotus SmartSuite. See the Quick Reference that came with your computer for the proof of entitlement. To install your SmartSuite package, insert the Lotus SmartSuite CD into your CD-ROM drive, or contact your network administrator for assistance.

Device Driver and IBM Enhanced Diagnostic CD

The diagnostic test programs are stored on the Device Drivers and IBM Enhanced Diagnostic CD that comes with your computer. The programs provide the primary methods of testing system components. Some of the preinstalled software is also stored on this CD.

What your IntelliStation Type 6836, 6846 E Pro offers

The design of your computer takes advantage of advancements in data storage, and memory management. Your computer combines:

v High-performance AGP graphics v Large system memory

The memory bus in your computer supports up to 1.5 gigabytes (GB) memory. The memory controller provides error code correction (ECC) support for up to three industry standard PC133, 3.3 V, 168-pin, 133 megahertz (MHz), unregistered, synchronous dynamic random access memory (SDRAM) dual in-line memory modules (DIMMs).

v Systems-management capabilities

See the documentation provided with your systems-management software for more information.

v Integrated network environment support

Your computer comes with an Ethernet controller on the system board. This Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps networks. The computer automatically selects between 10BASE-T and 100BASE-TX environments. The controller provides full-duplex (FDX) capability, which allows simultaneous transmission and reception of data on the Ethernet local area network (LAN).

of system

3. One Gigabyte is equal to 1,000,000,000 bytes.

Chapter 2. General information

Computer controls and indicators

This topic identifies the controls and indicators on your tower and desktop models.

Ethernet speed 100 Mbps

CD eject button

CD-ROM drive activity light

Diskette eject button

Diskette drive activity light

Hard disk drive activity light

Power-on light

Power control button

Ethernet transmit/ receive activity

Ethernet speed 100 Mbps

CD eject

button

CD-ROM drive

activity light

Diskette eject

button

Diskette drive

activity light

Power control

button

Power on light

Hard disk drive

activity light

CD eject button: Push this button to open the CD tray to remove a CD from the drive.

CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM drive is in use.

10 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Diskette eject button: Push this button to release a diskette from the drive.

Diskette drive activity light: When this light is on, it indicates that the diskette

drive is in use.

Hard disk drive activity light: When this light is on, it indicates that the hard disk drive is in use.

Power-on light: This status indicator lights when you turn on your computer.

Power control button: Press this button to manually turn the computer on or off.

Starting the computer

After you plug one end of the computer power cord into the power supply outlet on the rear of the computer, and the other end of the power cord into an electrical outlet, the computer can be turned on as follows:

v You can press the power control button on the front of the computer to start the

computer.

v If the computer is turned on and a power failure occurs, the computer will start

automatically when power is restored. Attention: If your computer is the desktop model, you must set the

voltage-selection switch located on the rear of the computer. – If the voltage supply range is 90-137 V ac, set the voltage-selection switch to

115 V.

– If the voltage supply range is 180-265 V ac, set the voltage-selection switch to

230 V.

The voltage-selection switch is located next to the power cord connector, see “I/O connector/port locations - Type 6846 and 6836” on page 30.

Turning off the computer

You can turn off the computer as follows: v You can press the power control button on the front of the computer for fewer

than four seconds. This starts an orderly shutdown of the operating system, if this feature is supported by your operating system, and places the computer in standby mode.

Note: After turning off the computer, wait at least five seconds before you press

the power control button to turn on the computer again.

v You can press and hold the power control button for more than four seconds to

cause an immediate shutdown of the computer and place the computer in standby mode. You can use this feature if the operating system stops functioning.

v You can disconnect the computer power cords from the electrical outlets to shut

off all power to the computer.

Note: After disconnecting the power cords, wait approximately 15 seconds for

your system to stop running.

Chapter 2. General information 11

12 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Chapter 3. Diagnostics

POST ................13

POST beep code descriptions .......13

Small computer system interface messages (some

models)................13

IBM Enhanced Diagnostics .........14

Textmessages ............15

Starting the diagnostic programs ......15

Using the diagnostics CD........15

Downloading the diagnostics program . . . 16

Using the diagnostic diskette ......16

Viewing the test log ..........17

POST

When you turn on the computer, it performs a series of tests to check the operation of system components and some of the options that are installed in the computer. This series of tests is called the power-on self-test or POST.

If POST finishes without detecting any problems, the first window of your operating system or application program appears.

Notes:

1. If you have a power-on password set, you must type the password and press Enter, when prompted, before POST will continue.

2. A single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After you correct the cause of the first error message, the other error messages usually will not occur the next time you run the test.

Recovering your operating system and preinstalled

software...............17

Recovering BIOS ...........17

Recovering or installing device drivers ....19

Recovering your operating system......19

Performing a partial or full recovery ....20

Installing alternate operating systems. . . 20

UsingNortonAntiVirusforIBM......20

Using the ConfigSafe program .......20

ClearingCMOS.............21

Replacing the battery ...........21

POST beep code descriptions

The possible types of beep codes that your system might emit are:

Repeating long beeps

Indicates that a memory error has occurred. Ensure that all DIMMs are correctly installed.

One long beep and two short beeps

Indicates that a video error has occurred and the BIOS cannot initialize the video screen to display any additional information. Ensure that the video adapter is correctly installed.

Small computer system interface messages (some models)

The following table lists actions to take if you receive any error message.

Note: If your system does not have a hard disk drive, ignore any message that

indicates that the BIOS is not installed.

You will get these messages only when running the SCSISelect Utility.

Table 3. SCSI messages

SCSI Messages Description

All One or more of the following might be causing the problem.

v A failing SCSI device (adapter or drive) v An improper SCSI configuration v Duplicate SCSI IDs in the same SCSI chain v An improperly installed SCSI terminator v A defective SCSI terminator v An improperly installed cable v A defective cable

Action: Verify that:

v The external SCSI devices are turned on. External SCSI devices must be turned on before

the computer.

v The cables for all external SCSI devices are connected correctly. v The last device in each SCSI chain is terminated properly. v The SCSI devices are configured correctly.

If the above items are correct, run the diagnostic programs to obtain additional information about the failing device.

IBM Enhanced Diagnostics

The system diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major

components of your computer.

Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel.

Sometimes the first error to occur causes additional errors. In this case, the computer displays more than one error message. Always follow the suggested action instructions for the first error message that appears.

The following sections contain the error codes that might appear in the detailed test log and summary log, when running the diagnostic programs.

The error code format is as follows:

fff-ttt-iii-date-cc-text message

where: fff is the three-digit function code that indicates the function being tested

when the error occurred. For example, function code 089 is for the microprocessor.

ttt is the three-digit failure code that indicates the exact test failure that was

encountered. (These codes are for trained service personnel and are described in the Hardware Maintenance Manual.)

iii is the three-digit device ID. (These codes are for trained service personnel

and are described in the Hardware Maintenance Manual.)

14 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

date is the date that the diagnostic test was run and the error recorded. cc are the check digits that are used to verify the validity of the information. text message

is the diagnostic message that indicates the reason for the problem.

Text messages

The diagnostic text message format is as follows:

Function Name: Result (test specific string)

where:

Function Name

is the name of the function being tested when the error occurred. This corresponds to the function code (fff) given in the previous list.

Result can be one of the following:

Passed

Failed This result occurs when the diagnostic test discovers an error. User Aborted

This result occurs when the diagnostic test completes without any errors.

This result occurs when you stop the diagnostic test before it is complete.

Not Applicable

This result occurs when you specify a diagnostic test for a device that is not present.

Aborted

This result occurs when the test could not proceed because of the system configuration.

Warning

This result occurs when a possible problem is reported during the diagnostic test, such as when a device that is to be tested is not installed.

Test Specific String

is additional information that is used to analyze the problem.

Starting the diagnostic programs

The IBM Enhanced Diagnostics programs will isolate your computer hardware from software that you have installed on your hard disk drive. The programs run independently of the operating system, and must be run either from a CD or diskette. This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related.

A Device Drivers and IBM Enhanced Diagnostics CD comes with your computer. You can also download the latest image of the diagnostics from http://www.ibm.com/pc/support on the World Wide Web.

Using the diagnostics CD

Complete the following steps to start the IBM Enhanced Diagnostics using the CD:

1. Turn off your computer and any attached devices.

2. Turn on all attached devices; then, turn on your computer.

Chapter 3. Diagnostics 15

3. When you see Press F1 For Configuration/Setup, press the F1 key.

4. When the Configuration/Setup Utility menu appears, select Start Options.

5. From the Start Options menu, select Startup Sequence.

6. Note the device selected as the First Startup Device. Later, you must restore

this setting.

7. Select CD-ROM as the First Startup Device.

8. Press Esc two times to return to the Configuration/Setup Utility menu.

9. Place the Device Drivers and IBM Enhanced Diagnostics CD in the CD-ROM

drive.

10. Select Save &Exit Setup and follow the prompts. The diagnostics will load.

Follow the instructions on the screen to run the diagnostics. Important: When you finish running the diagnostics and utilities, remove the CD from

the CD-ROM drive and turn off the computer. You must restore the First Startup Device to the original settings. Use steps 2 through 7 of this procedure to do this.

Downloading the diagnostics program

Complete the following steps to download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette:

1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/

2. Download the diagnostics file for your computer to a hard disk drive directory

(not to a diskette).

3. Go to a DOS prompt and change to the directory where the file was downloaded.

4. Insert a blank high-density diskette in diskette drive A.

5. Type in the following, and then press Enter: filename a: where filename is the

name of the file you downloaded from the Web.

The downloaded file is self-extracting and will be copied to the diskette. When the copy completes, you have a startable IBM Enhanced Diagnostics diskette.

Using the diagnostic diskette

Complete the following steps to start the IBM Enhanced Diagnostics using the diagnostics diskette:

1. Turn off your computer and any attached devices.

2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive.

3. Turn on all attached devices; then, turn on your computer.

4. Follow the instructions on the screen.

5. Place the Device Drivers and IBM Enhanced Diagnostics CD in the CD-ROM

drive. The diagnostics will load. Follow the instructions on the screen to run the diagnostics.

When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen.

16 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

If the hardware checks out OK but the problem persists during normal computer operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package.

Viewing the test log

The test log records data about system failures and other pertinent information. The test log will not contain any information until after the diagnostic program has run.

Note: If you already are running the diagnostic programs, begin with step 4.

Complete the following steps to view the test log:

1. Insert the IBM Enhanced Diagnostics CD.

2. Turn on the computer and watch the screen.

If the system is on, shut down your operating system and restart the system.

3. If a power-on password is set, the system prompts you for it. Type in the appropriate password; then, press Enter.

4. Run the appropriate diagnostics program and when the Diagnostic Programs screen appears, select Utility.

5. Select View Test Log from the list that appears; then, follow the instructions on the screen.

6. You can save the test log to a file on a diskette or to your hard disk drive.

Note: The system maintains the test-log data while the system is powered on.

When you turn off the power to the computer, the test log is cleared.

Recovering your operating system and preinstalled software

This section contains instructions for recovering BIOS, device drivers, operating system, and other support software.

Notes:

1. The Product Recovery program is provided on your computer to assist you with recovery operations.

Important: The Product Recovery program is preinstalled on the hard disk drive that comes with your IBM computer and is designed to be hidden from view to protect the program from accidental damage.

If you are using fdisk, NT Disk Administrator, or another utility to reformat your hard disk drive, you might be able to see the partition where the Product Recovery program is stored. Do not delete this information, or your Product Recovery program will be lost.

If you replace the original hard disk drive, or suffer damage to your original hard disk drive, you will need to run the Recovery CDs included with your machine.

2. Some recovery process deletes all information stored on the primary partition (drive C). If possible, back up your data files before starting the process.

Recovering BIOS

If the BIOS has become corrupted, such as from a power failure during a flash update, you can recover the BIOS using the boot block jumper and a BIOS flash diskette. The boot block jumper selects which of two BIOS images to use. In the

Chapter 3. Diagnostics 17

normal position, the jumper will be installed on pins 2 and 3. In the alternate block position, the jumper will be installed on pins 1 and 2.

Note: You can obtain a BIOS flash diskette from one of the following sources:

v Download files to make a BIOS flash diskette from the World Wide Web.

Go to http://www.pc.ibm.com/support/ and make the selections for your computer.

v Contact your IBM service representative.

Do the following to recover the BIOS:

1. Remove any media (diskettes, CDs, or tapes) from the drives and shut down your operating system.

2. Turn off the computer and all attached devices and disconnect all external cables and power cords.

3. If necessary, unlock the computer cover; then, remove the cover. For the tower model, see “Removing the side cover” on page 48 and for the desktop model, see “Removing the computer cover” on page 35.

4. Locate jumper JROM1 on the system board.

1 2 3

CMOS jumper (JBAT1)

3 2 1

Boot block jumper (JROM1)

Note: The PCI extender board is only available in the tower model.

5. Move the JROM1 jumper to the alternate position (pins 1 and 2) to enable BIOS recovery mode.

6. Reinstall the computer cover, see “Installing the cover” on page 61 for the tower model and “Installing the cover” on page 45 for the desktop model.

7. Reconnect all external cables and power cords and turn on the attached devices.

8. Insert the BIOS flash diskette in the diskette drive.

9. Restart the computer. The BIOS begins the power-on self-test.

10. Select 1 - Update POST/BIOS from the menu that contains various flash

(update) options.

11. When prompted as to whether you want to save the current code to a

diskette, select N.

18 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

12. When prompted to choose a language, select a language (from 0 to 7) and press Enter to accept your choice.

13. Do not restart your computer at this time.

14. Remove the BIOS flash diskette from the diskette drive.

15. Remove any media (diskettes, CDs, or tapes) from the drives, shut down your

operating system.

16. Turn off the computer and all attached devices and disconnect all external cables and power cords.

17. Remove the cover. See “Removing the side cover” on page 48 for the tower model and “Removing the computer cover” on page 35 for the desktop model.

18. Move the JROM1 jumper to the normal position (pins 2 and 3) to return to normal startup mode.

19. Reinstall the computer cover, see “Installing the cover” on page 61 for the tower model and “Installing the cover” on page 45 for the desktop model.

20. Reconnect the external cables and power cords; then turn on the attached devices and the computer, which should start up normally.

Recovering or installing device drivers

Use the following steps to recover or install device drivers on your computer.

Notes:

1. Before you can recover or install device drivers, your operating system must be

installed on your computer.

2. Before you start recovering or installing device drivers, make sure you have the

documentation and software media for the device.

3. Device drivers for IBM devices and the instructions to install them

(README.TXT) are located on the Device Drivers and Diagnostics CD and on the hard disk drive C:\IBMTOOLS\DRIVERS directory.

4. The latest device drivers are also available on the World Wide Web at

http://www.ibm.com/pc/support

Do the following to recover or install device drivers:

1. Start your computer and operating system, if you have not already do so.

2. Display the directory structure of the hard disk drive. (You can also display the

directory structure by using the DOS Command Prompt window.)

3. Click to open the IBMTOOLS directory; then, click to open the DRIVERS

directory.

4. Click to open the directory of the device driver they you want to install.

5. In the directory of the device driver, double-click the README file to view it.

Note to Reviewers: Several READXXX files are available in the Video directory, but no README file. Will there be a README file available?

6. Follow the device-driver installation instructions in the README file.

7. When the installation is finished, restart the computer.

Recovering your operating system

Use the following steps to recover or install the operating system that comes with your computer. To install other operating systems, see “Installing alternate operating systems” on page 20.

Chapter 3. Diagnostics 19

Performing a partial or full recovery

Attention: The Product Recovery program will only overwrite all files on the C:\ drive. A full recovery will restore the operating system, device drivers, and applications. A partial recovery will restore your operating system and device drivers without restoring applications.

1. If you can shut down your operating system normally, do so. If you cannot shut down normally, turn your computer off.

Note: If the computer will not turn off after you hold down the power button

for at least four seconds, unplug the power cord and wait a few seconds before reconnecting it.

2. Turn on your computer

3. Wait for the prompt,

To Start the Product Recovery program, press F11.

Quickly press F11. The prompt displays for only a few seconds.

4. You might have a choice of operating systems to recover. Select the operating system you want to recover. Otherwise, select the option given.

5. Select the recovery options you want and follow the instructions on the screen.

6. When recovery is complete, restart your computer.

Note: After the operating system is recovered or installed, the setup program

starts the first time the operating system starts up. For information about setup, see “Using the Configuration/Setup Utility program” on page 23.

Installing alternate operating systems: To install an operating system, follow the instructions in the documentation provided with the operating system and any updates.

Note: Before installing any operating system, be sure to obtain the latest updates.

Contact the operating system manufacturer or, check the manufacturer’s World Wide Web site to obtain any updates available.

Using Norton AntiVirus for IBM

The Norton AntiVirus for IBM program is comprehensive antivirus product that detects and removes viruses from your computer. To install the Norton AntiVirus for IBM program, complete the following steps.

1. Click on the Software Selection icon on your desktop.

2. When prompted, insert the Software Selection CD into the CD-ROM drive;

then, click OK.

3. When the Software Selection menu opens, click Install Software. Then, when the software menu opens, select the Norton AntiVirus for IBM check box.

4. After selecting the software, click Install. A window opens showing the software programs that are selected for installation. Click OK to continue with the installation process, or click Cancel to clear your selections.

Using the ConfigSafe program

ConfigSafe can be used as a troubleshooting tool, especially if problems develop after you install a new application or option. Before you make any changes to your computer configuration, use ConfigSafe to take a snapshot of your current, working operating system configuration. If you have preinstalled software, ConfigSafe automatically takes a snapshot of your initial operating system

20 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Clearing CMOS

configuration settings when you first start up your computer. Then, you can easily return to that configuration if your computer becomes disabled by changes in the configuration files.

If you are unable to solve a problem yourself, and you need assistance from an IBM technical support representative, use ConfigSafe to generate a report about recent changes in your configuration before you call the PC HelpCenter

. The IBM technical support representative will be able to use the information in this report to help you solve the problem.

Complete the following steps to access the ConfigSafe program.

Click StartÆ ProgramsÆ ConfigSafe

If you need to erase configuration information, you must move the CMOS jumper. See the illustration in “Recovering BIOS” on page 17 for the location of the CMOS jumper.

The default position is a jumper installed on pins 1 and 2. Before you change the position of this jumper, you must turn off the computer and attached devices, and disconnect all external cables and power cords. Remove the cover and then move the jumper to pins 2 and 3.

After moving the jumper, wait at least 5 minutes for the CMOS information to clear.

Changing the position of this jumper erases all configuration and setup information, including the power-on and administrator passwords. Therefore, you must reconfigure the computer after clearing CMOS memory (see Chapter 4, “Configuration” on page 23). If possible, record your computer configuration information before moving the CMOS jumper.

After you clear the CMOS information, move the jumper back to it normal position (pins 1 and 2). Reconnect the external cables and power cords; then, turn on the attached devices and the computer.

Replacing the battery

When replacing the battery, you must replace it with a lithium battery of the same type from the same manufacturer. To avoid possible danger, read and follow the safety statement below.

To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative.

Note: After you replace the battery, you must reconfigure your system and reset

the system date and time.

Do the following to replace the battery:

1. Read “Before you begin” on page 29, and follow any special handling and

installation instructions supplied with the replacement battery.

Chapter 3. Diagnostics 21

2. Remove any media (diskettes, CDs, or tape) from the drives and shut down your operating system.

3. Turn off the computer and attached devices and disconnect all external cables and power cords.

4. If necessary, unlock the computer cover; then, remove the computer cover. See “Removing the side cover” on page 48 for the tower model and see “Removing the computer cover” on page 35 for the desktop model.

5. Do the following to remove the battery: a. Press the battery release tab to release the battery from the socket. b. Lift the battery out of the socket.

6. Do the following to insert the new battery: a. Tilt the battery so that you can insert it into the socket. b. Press down on the battery after you insert it into the socket.

7. Reinstall the cover, see “Installing the cover” on page 61 for the tower model.

See “Installing the cover” on page 45 for the desktop model.

8. Reconnect the external cables and power cords; then turn on the attached devices and the computer.

9. Start the Configuration/Setup Utility program and set configuration parameters.

v Set the system date and time. v Set the power-on password. v Reconfigure your system.

22 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Chapter 4. Configuration

Using the Configuration/Setup Utility program . . 23

Starting the Configuration/Setup Utility program 23 Choices available from the Configuration/Setup

Utility main menu ...........23

The following configuration programs are provided with your computer:

v Configuration/Setup Utility program

This program is part of the BIOS code that comes with your computer. You can use this program to configure serial- and parallel-connector assignments, change the drive startup sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” on page 23 for more information.

v SCSISelect Utility program (some models)

With the built-in SCSISelect Utility program, you can configure the devices that are attached to the optional SCSI adapter. See “Using the SCSISelect Utility program (some models)” on page 26 for more information.

Usingpasswords ...........26

Using the SCSISelect Utility program (some models) 26

Starting the SCSISelect Utility program ....26

Choices available from the SCSISelect menu . . 26

Using the Configuration/Setup Utility program

This section provides the instructions for starting the Configuration/Setup Utility program and descriptions of the menu choices that are available.

Starting the Configuration/Setup Utility program

Complete the following steps to start the Configuration/Setup Utility program:

1. Turn on the computer and watch the monitor screen.

2. When the message, Press F1 for Configuration/Setup, appears, press F1.

3. Follow the instructions that appear on the screen.

Choices available from the Configuration/Setup Utility main menu

From the Configuration/Setup Utility main menu, you can select settings that you want to change. The Configuration/Setup Utility main menu is similar to the

following:

Configuration/Setup Utility

Select Option:

System Summary Product Data Devices & I/O Ports Start Options Frequency Control Date and Time System Security Advanced Setup Power Management Setup

Save & Exit Setup Load Optimized Defaults

Exit Without Saving

Move Enter: Select F1: General Help

F10: Save ESC: Exit

Notes:

1. You can press F1 to display help information for a selected menu item.

2. The choices on some menus might differ slightly from the ones that are

described in this book, depending on the BIOS version in your computer.

Descriptions of the choices available from the main menu are as follows:

v System Summary

Select this choice to display configuration information. This includes the type and speed of the microprocessor and the amount of memory that is installed.

Changes that you make to configuration settings appear on this summary screen. You cannot edit the fields.

This choice appears on both the full and limited Configuration/Setup Utility menus.

v Product Data

Select this choice to view system information, such as the machine type and model, the computer serial number, and the revision level or issue date of the BIOS that is stored in the flash EEPROM.

v Devices & I/O Ports

Select this choice to view or change the assignments for devices and input/output ports. This choice appears only on the full Configuration/Setup Utility main menu.

v Start Options

Select this choice to view or change the start options. Start options take effect when you start your computer.

You can select keyboard operating characteristics, such as the keyboard speed. You also can specify whether the computer starts with the keyboard number lock on or off.

The computer uses a startup sequence to determine the device from which the operating system starts. For example, you can define a startup sequence that checks for a startable diskette in the diskette drive; then, checks the hard disk drive, and then checks a network adapter.

24 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

You can enable a virus-warning test that checks for changes in the master boot record at startup. You also can choose to run POST in the quick mode, and read the microprocessor serial number.

v Frequency Control

Select this choice to enable or disable the auto-detect DIMM/PCI clock.

v Date and Time

Select this choice to set the system date and time. The system time is in a 24-hour format: hour:minute:second.

v System Security

Select this choice to set a power-on or an administrator password. See “Using passwords” on page 26 for more information.

v Advanced Setup

Select this choice to change values for advanced hardware features, such as Cache Control and PCI configuration .

A message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly. Follow the instructions on the screen carefully.

– Cache Control

Select this choice to enable or disable the microprocessor cache. Attention: Do not make changes to the Cache Control unless directed to do

so by an IBM authorized service representative.

– ROM Shadowing

Select this choice to enable or disable the state of a ROM shadowing.

– Chipset Feature

Select this choice to modify settings that control features of the core chip set on the system board.

Attention: Do not make changes to the Chipset Feature unless directed to do so by IBM.

– Memory Settings

If a memory error is detected during POST or memory configuration, the computer can automatically disable the failing memory bank and continue operating with reduced memory capacity. If this occurs, you must manually enable the memory bank after the problem is corrected. Select Memory Settings from the Advanced Setup menu, use the arrow keys to highlight the bank that you want to enable; then, use the arrow keys to select Enable.

v Power Management Setup

Select this choice to enable or disable system power savings.

v Save and Exit Setup

Select this choice to save your customized settings.

v Load Optimized Defaults

Select this choice to discard your changes and restore the factory settings.

v Exit Without Saving

Select this choice if you want to exit without saving changes, or if no changes have been made.

Chapter 4. Configuration 25

Using passwords

The System Security choice appears only on the full Configuration/Setup Utility menu. After you select this choice, you can implement a power-on password or an administrator password.

You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your power-on password. Keep a record of your password in a secure place. If you forget the power-on password, you can regain access to the computer through either of the following methods:

v Start the Configuration/Setup Utility program and change the power-on

password.

v Change the jumper position on the complimentary metal oxide semiconductor

(CMOS) jumper as described in “Clearing CMOS” on page 21.

v If both a power-on and administrator password are set, you can type either

password at the password prompt that appears as you start your computer. However, if you want to change any settings in the Configuration/Setup Utility program, you must type your administrator password at the password prompt thatappears when you try to access the Configuration/Setup Utility program.Ifyou type your power-on password at this prompt, you will be able to view limited information in the Configuration/Setup Utility program, but you will not be able to change any settings.

Using the SCSISelect Utility program (some models)

SCSISelect is a built-in, menu-driven configuration utility program that you can use to:

v View the default SCSI IDs v Locate and correct configuration conflicts

The following sections provide the instructions for starting the SCSISelect Utility program and descriptions of the menu choices that are available.

Starting the SCSISelect Utility program

Complete the following steps to start the SCSISelect Utility program:

1. Turn on the computer.

2. When the <<< Press <CTRL><A> for SCSISelect¬ Utility! >>> prompt

appears, press Ctrl+A.

3. When the Would you like to configure the host adapter or run the SCSI disk utility? question appears, make your selection and press Enter.

4. Use the arrow keys to select a choice from the menu.

v Press Esc to exit the SCSISelect Utility program. v Press the F5 key to switch between color and monochrome modes (if your

monitor permits).

5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

Choices available from the SCSISelect menu

The following choices appear on the SCSISelect Utility menu:

v Configure/View Host Adapter Settings

26 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the on-screen instructions.

You can view or change the following controller settings:

– Host Adapter SCSI ID

Select this choice to view the SCSI controller identification (ID), which is usually 7.

– SCSI Parity Checking

Select this choice to view the assigned value of Enabled.

– Host Adapter SCSI Termination

Select this choice to view the assigned value of Automatic.

– Boot Device Options

Select this choice to configure startable-device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

– SCSI Device Configuration

Select this choice to configure SCSI-device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure.

Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra

SCSI devices.

- The transfer rate for Ultra 160 low voltage differential (LVD) devices is 160.0 Mbps.

- The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.

- The transfer rate for Fast SCSI devices is 20.0 Mbps.

– Advanced Configuration Options

Select this choice to view or change the settings for advanced configuration options. These options include enabling support for large hard disk drives and support for drives with Ultra SCSI speeds.

v SCSI Disk Utilities

Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device.

To use the utility program, select a drive from the list. Read the on-screen instructions carefully before making a selection.

Note: If you press Ctrl+A before the selected drives are ready, an Unexpected

SCSI Command Failure screen might appear. Restart the computer and watch the SCSISelect messages as each drive starts. After the drive that you want to view or format starts, press Ctrl+A.

Chapter 4. Configuration 27

28 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Chapter 5. Installing options Type 6836, 6846

Beforeyoubegin............29

System reliability considerations ......30

I/O connector/port locations - Type 6846 and 6836 30 System and PCI extender boards - Type 6836 and

6846 .................31

System and PCI extender board options

connectors ..............32

System board internal cable connectors ....32

System board external connectors ......33

System board switches and jumpers .....33

Power and signal cables for internal drives ....34

Type 6836 - Major components ........35

Removingthecomputercover........35

Working with adapters ..........36

Adapter considerations .........37

Installing an adapter ..........38

Installing a SCSI adapter (some models) .....39

Installing internal drives ..........40

Internal drive bays ...........40

Internal drive bays ..........40

Preinstallation steps (all bays) .......41

Installing a drive in 2 or 3 ........42

Installing memory modules .........43

Installing a security U-bolt .........45

Installing the cover ............45

Connecting external options .........46

Installationprocedure..........46

Type 6846 - Major components ........47

Moving the stabilizing feet .........47

Moving the stabilizing feet ........47

Removingthesidecover..........48

Removing the support bracket assembly.....48

Working with adapters ..........49

Adapter considerations .........50

Installing an adapter ..........51

Installing a SCSI adapter (some models) ....52

Installing internal drives ..........53

Internal drive bays ...........54

Preinstallation steps (all bays) .......55

Installing a drive in bay 2 or 4 .......56

Installing a hard disk drive in bay 5, 6, or 7 . . 57

Installing memory modules .........58

Installing a security U-bolt .........60

Installing the cover ............61

Connecting external options .........62

Installationprocedure..........62

Input/Output ports Types 6836 and 6846 ....62

Mouse connector ...........62

Keyboard connector ..........63

Parallel connector ...........63

Viewing or changing the connector

assignments............63

Parallel connector ..........63

Serial connector ............64

Viewing or changing the serial-connector

assignments............64

Serial connectors...........64

Ethernet connector ...........64

Configuring the Ethernet controller ....64

Ethernet connector ..........65

Universal Serial Bus connectors.......65

USB cables and hubs .........65

USB connectors ...........65

Audio connectors ...........65

Lineout.............66

Linein..............66

Mic...............66

MIDI connector ............66

Video connector ............66

Ultra 3/160 SCSI connector (some models) . . . 66

SCSI cabling requirements .......67

Setting SCSI IDs ...........67

Before you begin

Before you begin to install options in your computer, read the following information:

v Become familiar with the safety and handling guidelines specified under

“Handling electrostatic discharge-sensitive devices” on page 116, and read the safety statements in “Safety information” on page 113. These guidelines will help you work safely with your computer or options.

v Make sure that you have an adequate number of properly grounded electrical

outlets for your computer, monitor, and any other options that you intend to install.

v Back up all important data before you make changes to hard disk drives. v Have a small, flat-blade screwdriver available. v For a list of supported options for your computer, refer to

http://www.ibm.com/pc/support on the World Wide Web.

System reliability considerations

To help ensure proper cooling and system reliability, make sure: v Each of the drive bays either has a drive, or a filler panel and electromagnetic

compatibility (EMC) shield installed.

v There is space around the computer to allow the computer cooling system to

work properly. Leave about 127 mm (5 in.) of space around the front and rear of the computer.

v Cables for optional adapters are routed according to the instructions that are

provided with the adapters.

v A failed fan is replaced within 1 hour.

I/O connector/port locations - Type 6846 and 6836

The following illustration shows the input/output connectors and the expansion slots on the rear of the computer. For other details about these connectors, see “I/O connector/port locations - Type 6846 and 6836”.

The following illustration displays the I/O connectors on the rear of the tower model.

Power cord connector

Mouse

Keyboard

Parallel

Serial 1

Serial 2

Ethernet USB 1 USB 2 Line out Line in Mic MIDI Video

30 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

The following illustration displays the I/O connectors on the rear of the desktop model.

Power cord connector

Mouse

Ethernet

Parallel

Video

MIDI

Keyboard

Serial B

Serial A

USB 2

USB 3

Line in Mic

Line out

Note: If your computer is a SCSI model, the SCSI adapter will be located in PCI

slot 1; the external connector will be located in the slot below the video connector on the tower model and to the right of the video connector on the desktop model. See “System and PCI extender board options connectors” on page 32 for the location of the PCI slots.

System and PCI extender boards - Type 6836 and 6846

The illustrations in the following sections show the components on the system and PCI extender boards.

Chapter 5. Installing options Type 6836, 6846 31

System and PCI extender board options connectors

The following illustration identifies the system and PCI extender board connectors for options you can install.

DIMM 1

DIMM 2

DIMM 3

SCSI LED (J3)

Microprocessor (U11)

AGP (U15)

PCI 1

PCI 2

PCI 3

PCI 4

PCI 5

Microprocessor fan sink (CPUFA1)

Battery

Note: The PCI extender board is only available in the tower model.

System board internal cable connectors

The following illustration identifies system and PCI extender board connectors for internal cables.

System fan 2 (SYSFA2)

Microprocessor fan sink (CPUFA1)

Main power (JWR1)

Front panel connector (J1)

Secondary IDE (IDE2)

Primary IDE (IDE1)

Diskette drive (FDD1) Support bracket assembly fan (SYSFA3)

SCSI LED (J3)

Note: The PCI extender board is only available in the tower model.

32 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

System board external connectors

The following illustration identifies system PCI board connectors for external devices.

Mouse

Keyboard

Serial A

Parallel

Serial B

Ethernet

USB 2

USB 3

MIDI

Line out

Line in

Mic

Note: The PCI extender board is only available in the tower model.

System board switches and jumpers

The following illustration identifies the switches and jumpers on the system board.

1 2 3

CMOS jumper (JBAT1)

3 2 1

Boot block jumper (JROM1)

Note: The PCI extender board is only available in the tower model.

Boot block jumper

Chapter 5. Installing options Type 6836, 6846 33

For normal operations of the system, a jumper is installed on pins 2 and 3 of the boot block jumper. See “Recovering BIOS” on page 17 for information about the boot block jumper.

CMOS jumper

For normal operation of the system, a jumper is installed on pins 1 and 2 of the CMOS jumper. See “Clearing CMOS” on page 21 for information about the CMOS jumper.

Power and signal cables for internal drives

Your computer uses cables to connect IDE and SCSI drives to the power supply and to the system board. The following cables are provided:

v Four-wire power cables connect the drives to the power supply. At the end of

these cables are plastic connectors that attach to different drives; these connectors vary in size. Also, certain power cables attach to the system board.

v Flat signal cables, also called ribbon cables, connect IDE, SCSI, and diskette

drives to the system board. There are two sizes of ribbon signal cables that come with your computer.

– The wider IDE signal cable has two or three connectors.

- If the cable has three connectors, one of these connectors is attached to the drive, one is a spare, and the third attaches to the primary or secondary IDE connector on the system board.

- If the cable has two connectors, one of these connectors is attached to the hard disk drive, and the other attaches to the primary or secondary IDE connector on the system board.

Notes:

1. If you want to add another device, and your computer does not come

with a CD-ROM drive preinstalled, you will need a second signal cable with three connectors. You will need an 80-conductor ATA 66 signal cable if you are replacing the existing signal cable or adding a second hard disk drive. ATA 66 signal cables are color-coded. The blue connector attaches to the system board; the black connector attaches to the master device, and the gray middle connector attaches to the slave device.

If your computer comes with a CD-ROM drive, it will have an ATA 66 signal cable. However, if you are installing a hard disk drive, you must change the switch setting on the CD-ROM drive to secondary and change the connector used for the CD-ROM drive to the gray middle connector.

2. If you are installing a slimline CD-ROM drive in the small form factor

desktop model, the IDE cable requires a special connector to attach to the slimline CD-ROM drive. This connector can be attached only to an optional slimline CD-ROM drive.

– The narrower signal cable has two connectors, one to attach to the diskette

drive and the other to attach to the connector (FDD1) on the system board.

Note: To locate connectors on the system board, see “System board internal cable

connectors” on page 32.

The following are some important points to remember when connecting power and signal cables to internal drives:

34 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

v The drives that are preinstalled in your computer come with power and signal

cables attached. If you replace any drives, it is important to remember which cable is attached to which drive.

v When you install a drive, ensure that the drive connector at the end of the signal

cable is always connected to a drive; also, ensure that the drive connector at the other end is connected to the system board. This reduces electronic noise from the computer.

v If two IDE devices are used on a single cable, one must be designated as the

primary or master device and the other as the secondary or subordinate device; otherwise, some of the IDE devices might not be recognized by the system. The primary and secondary designation is determined by switch or jumper settings on each IDE device.

v If two IDE devices are on a single cable, and only one is a hard disk drive, the

hard disk drive must be set as the master device.

v If you have only one IDE device on a cable, it must be set as master.

Type 6836 - Major components

Note: The illustrations in this document might differ slightly from your hardware.

The following illustration shows the locations of major components in your desktop model.

Adapter retaining bracket

Microprocessor

Cover

Drive cage

EMC shield

Memory modules

Removing the computer cover

The following information describes how to remove the computer cover.

Chapter 5. Installing options Type 6836, 6846 35

Note: The illustrations in this document might differ slightly from your hardware.

Key l ock

Cover release button

Complete the following steps to remove the cover of the computer:

1. Review the information in “Before you begin” on page 29 and the safety precautions listed in “Safety information” on page 113.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down your operating system.

3. Turn off the computer and all attached devices and disconnect all external cables and power cords.

4. If necessary, unlock the computer cover.

5. Press the buttons on the sides of the computer and pivot the rear of the cover

up toward the front of the computer.

Attention: For proper cooling and airflow, replace the cover before turning on the computer. Operating the computer with the cover removed might damage computer components.

To reinstall the cover, see “Installing the cover” on page 45.

Working with adapters

Your computer comes with adapter connectors, called slots. The AGP video adapter is installed in the AGP slot. You can install up to three PCI adapters in slots 1 through 3. All PCI slots are 32-bit, 33 MHz slots.

Note: The illustrations in this document might differ slightly from your hardware.

The following illustration shows the location of the system PCI slots on the system board.

36 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

AGP slot

PCI slot 1

PCI slot 2

PCI slot 3

Adapter considerations

Before you install adapters, review the following: v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions given in this chapter. If you need to change the switch or jumper settings on your adapter, follow the instructions that come with the adapter.

v You can install full-length adapters in all PCI slots. v Your computer supports 5.0 V and universal PCI adapters; it does not support

3.3 V adapters.

v Your computer uses a rotational interrupt technique to configure PCI adapters.

Because of this technique, you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts.

v PCI slots 1 through 3 are on PCI bus 0. The system scans the AGP slot and PCI

slots 1 through 3 to assign system resources; then, the system starts (boots) the PCI devices in the following order, if you have not changed the default boot sequence: PCI slots 1 and 2, system board integrated drive electronics (IDE) or SCSI devices, and then PCI slot 3.

Note: To change the boot sequence for PCI devices, start the

Configuration/Setup Utility program, select Start Options from the main menu, select Startup Sequence; then, select Second device (SCSI) to designate the adapter boot sequence. See Chapter 4, “Configuration” on page 23 for details on using the Configuration/Setup Utility program.

v For a list of supported options for your computer, refer to

http://www.ibm.com/pc/support on the World Wide Web.

Chapter 5. Installing options Type 6836, 6846 37

Installing an adapter

Complete the following steps to install an adapter:

Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling electrostatic discharge-sensitive devices” on page 116.

1. Review the safety precautions listed in “Safety information” on page 113.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down

your operating system.

3. Turn off the computer and all attached devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the computer cover” on page 35 for details.

4. Determine which PCI slot you will use for the adapter.

Adapter retaining bracket

Adapter

Note: Check the instructions that come with the adapter for any requirements,

restrictions, or cabling instructions. It might be easier for you to route any device cables before you install the adapter.

5. Rotate the rear adapter retaining bracket to the open (unlocked) position and remove it from the computer. Keep it in a safe place.

6. Remove the expansion-slot cover. From the rear of the computer, press in on the slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place for future use.

Attention: Expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions characteristics of the computer and ensures proper cooling of system components.

7. Remove the adapter from the static-protective package. Avoid touching the components and gold-edge connectors on the adapter.

8. Place the adapter, component-side up, on a flat, static-protective surface.

9. Set any jumpers or switches as described by the adapter manufacturer.

10. To install the adapter, carefully grasp the adapter by its top edge or upper

corners, and align it with the expansion slot guides; then, press the adapter firmly into the expansion slot.

38 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Attention: When you install an adapter in the computer, be sure that it is completely and correctly seated in the expansion slot before you turn on the computer. Incomplete insertion might cause damage to the system board or the adapter.

11. Connect required cables to the adapter.

Attention: Route cables so that they do not block the flow of air from the fans.

12. If you have another adapter to install, do so now.

13. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the

closed (locked) position.

14. Reinstall the cover, see “Installing the cover” on page 45.

15. Reconnect the external cables and power cords; then, turn on the attached

devices and the computer.

Installing a SCSI adapter (some models)

Complete the following steps to install a SCSI adapter:

1. Review the safety precautions listed in “Safety information” on page 113.

2. If you have not already installed the SCSI adapter, complete steps 1 through 10

of “Installing an adapter” on page 38. Then, return here to complete the installation.

SCSI signal cable connector

Adapter retaining bracket

SCSI activity indicator cable connector

SCSI LED (J3)

SCSI signal cable

SCSI activity indicator cable

SCSI adapter

3. Connect the SCSI signal cable to the adapter and one or more of the signal

cable connectors to the rear of the SCSI devices.

4. Connect the SCSI activity indicator cable to the adapter and to the SCSI LED connector (J3) on the system board, see “System and PCI extender board options connectors” on page 32 for the location of the SCSI LED connector.

5. Rotate the rear adapter retaining bracket to the closed (locked) position.

6. Reinstall the cover, see “Installing the cover” on page 45.

7. Reconnect the external cables and power cords; then, turn on the attached

devices and the computer.

Chapter 5. Installing options Type 6836, 6846 39

Installing internal drives

Different types of drives enable your computer to read multiple types of media and store data in different formats. Depending on your computer model, you might have one or more of the following drives installed.

v Diskette v Hard Disk v CD-ROM v Tape

Internal drive bays

Your computer comes with an IDE CD-ROM drive installed in bay 1, a hard disk drive in bay 3, and a 3.5-in., 1.44 MB diskette drive in bay 4.

Note: The illustrations in this document might differ slightly from your hardware.

Bay 1

Bay 2

Bay 3

Bay 4

Notes:

1. Diskette drives, tape drives, and CD-ROM drives are removable media drives. You can install removable media drives in bays 1, 2, and 4.

2. You can install a 3.5-in, slim-high, or a 5.25-in., half-high, removable-media drive in bay 2.

3. The IntelliStation xxxx E Pro computer supports only one diskette drive, which uses 1 MB and 2 MB diskettes.

4. Before you install a 3.5-in. drive in a 5.25-in. bay, you must attach the 5.25 in. conversion kit, supplied with your option, to the 3.5-in drive. Refer to the documentation that comes with the option for the conversion kit installation instructions.

5. If you have a tape backup drive installed, use a dry process cleaning cartridge to clean the tape head two hours after you first use a new data cartridge. Then, clean the tape head once a month, or after each eight hours of continuous read/write operations, whichever occurs first. For complete details about the tape backup drive, refer to the documentation that comes with your computer or your backup option

6. The electromagnetic interference (EMI) integrity and cooling of the computer are both protected by having bays 1 through 4 covered or occupied. When you

40 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

install a drive, save the EMC shield and filler panel from the bay, in case you later remove the drive and do not replace it with another.

7. For a list of supported options for your computer, refer to http://www.ibm.com/pc/support on the World Wide Web.

Preinstallation steps (all bays)

Before you install drives in your computer, verify that you have all the cables and other equipment specified in the documentation that comes with the drive. You might also need to perform certain preinstallation activities. Some of the steps are required only during the initial installation of an option.

1. Read “Safety information” on page 113, “Handling electrostatic discharge-sensitive devices” on page 116, and the documentation that comes with your drive.

2. Choose the bay in which you want to install the drive.

3. Check the instructions that come with the drive to see if you need to set any

switches or jumpers on the drive. If you are installing a SCSI device, be sure to set the SCSI ID for that device.

Installing a drive in 2 or 3

Complete the following steps to install a drive in bay 2 or 3.

1. Read the information in “Preinstallation steps (all bays)” and review the safety precautions listed in Statement 1 and Statement 5 in “Safety information” on page 113.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down your operating system.

3. Turn off the computer and all attached devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the computer cover” on page 35 for details.

4. If you are installing a drive in bay 2, use a screwdriver to pry the EMC shield away from the computer. Otherwise, go to the next step.

Note: If you are installing a drive that is a laser product, observe the

Statement 3

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could result in

exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other than those specified

herein might result in hazardous radiation exposure.

following safety precaution:

Chapter 5. Installing options Type 6836, 6846 41

Statement 3

Danger

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Drive cage

Drive cage latch

Note: If your computer has a CD-ROM drive installed in bay 1, remove the

signal and power cables from the CD-ROM drive before rotating the drive cage out of the computer.

5. Rotate the drive cage toward the front of the computer until the drive cage latch locks on the chassis.

Attention: Do not use the drive cage latch to rotate either drive cage out of the computer.

6. Touch the static-protective bag containing the drive to any unpainted metal surface on the computer; then, remove the drive from the bag and place it on a static-protective surface.

7. Set any jumpers or switches on the drive according to the documentation that comes with the drive.

8. Push the drive into the bay; then, use the two screws to attach the drive to the drive cage.

9. If installing a 3.5-in. drive bay 2, you must attach the 5.25 in. conversion kit, supplied with your option, to the 3.5-in drive.

10. If you are installing a drive in drive bay 3, attach the blue, plastic guide rails to the sides of the drive using the screws provided.

42 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Note to Reviewers: Where will the guide rails and screws be located, inside the empty drive bay?

11. Slide the drive into the drive cage until the plastic tabs on the guide rails lock into place in the drive cage.

12. If the drive is an IDE device, plug one connector of the IDE signal cable into

the back of the drive and the other end of the cable into the IDE connector (IDE1) on the system board. For the location of the IDE connectors, see “System board internal cable connectors” on page 32.

If the drive is a SCSI device, plug one connector of the SCSI signal cable into the back of the drive and the other end of the cable into the SCSI adapter.

Note: Make sure to route the cable so that it does not block the air flow to the

rear of the drives or over the microprocessor.

13. If you are installing another drive, do so now.

14. Connect one of the power cables from the power supply into the back of the

drive. The connectors are keyed and can be inserted only one way.

15. Hold the drive cage so it does not fall and pull out on the drive cage latch to

release the drive cage. Attention: Ensure that all cables have been moved from under the drive

cage so that the power or signal cables are not damaged.

16. Pivot the drive bay cage back into the computer and press down on the cage

until it locks in place.

17. If you have other adapters or options to install or remove, do so now.

18. Reinstall the cover (see “Installing the cover” on page 45 for details).

19. Reconnect the external cables and power cords; then turn on the attached

devices and the computer.

Installing memory modules

Adding memory to your computer is an easy way to make programs run faster. You can increase the amount of memory in your computer by installing options called memory modules. Each module contains one industry-standard, dual-inline memory module (DIMM). Your computer uses a noninterleaved memory configuration.

Your computer comes with a DIMM installed on the system board in DIMM slot 1.

Notes:

1. When installing additional memory modules, install the second memory

module in DIMM slot 2, and the third in DIMM slot 3. (See the illustration this section for memory connector locations.)

2. Your IntelliStation xxxx E Pro computer supports 64 MB, 128 MB, 256 MB, and

512 MB DIMMs. Your computer supports a minimum of 64 MB and a maximum of 1.5 GB of system memory. Go to http://www.ibm.com/pc/support for a list of memory modules for use with your computer.

3. Installing or removing DIMMs changes the configuration information in the

computer. Therefore, after installing or removing a DIMM, you must change and save the new configuration information by using the Configuration/Setup Utility program. When you restart the computer, the system displays a message indicating that the memory configuration has changed. Start the Configuration/Setup Utility program and select Save & Exit Setup. See “Using the Configuration/Setup Utility program” on page 23 for more information.

Chapter 5. Installing options Type 6836, 6846 43

Note: The illustrations in this document might differ slightly from your hardware

DIMM connector 1

DIMM connector 2

DIMM connector 3

Retaining clip

Complete the following steps to install a DIMM:

1. Review the safety precautions listed in “Safety information” on page 113.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down

your operating system.

3. Turn off the computer and all attached devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the computer cover” on page 35 for details.

4. Touch the static-protective package containing the DIMM to any unpainted metal surface on the computer. Then, remove the DIMM from the package.

5. Install the DIMM:

6. a. If you are installing a DIMM in slot 1 or 2, remove the AGP adapter.

You only have to remove the AGP adapter if you are replacing the DIMM in slot 1 or 2. See “System and PCI extender board options connectors” on page 32 for the location of the AGP slot. See “Installing an adapter” on page 38 for details about removing the AGP adapter.

b. Open the retaining clip on each end of the DIMM slot. Turn the DIMM so

that the pins align correctly with the connector.

Note: To avoid breaking the retaining clips or damaging the DIMM

c. Insert the DIMM into the connector by aligning the DIMM edges with the

slots at each end of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. Be sure that the retaining clips snap into the locked position when the DIMM is firmly seated in the connector.

d. If a gap exists between the DIMM and the retaining clips, the DIMM has

not been properly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM.

7. If you removed the AGP adapter, reinstall it now, see “Installing an adapter”

on page 38 for details on reinstalling the AGP adapter.

8. If you have other options to install or remove, do so now.

9. Replace the cover, see “Installing the cover” on page 45.

44 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

connectors, open and close the clips gently.

10. Reconnect the external cables and power cords; then, turn on the attached devices and the computer.

If you want to remove a DIMM, reverse the previous steps.

Installing a security U-bolt

To help prevent hardware theft, you can add a security U-bolt and cable to your computer. After you add the security cable, make sure that it does not interfere with other cables that are connected to the computer.

Complete the following steps to install a U-bolt:

1. Review the safety precautions listed in “Safety information” on page 113.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down

your operating system.

3. Turn off the computer and all attached devices and disconnect all external

cables and power cords; then, remove the cover. See “Removing the computer cover” on page 35 for details.

4. Use a screwdriver to remove the two metal knockouts.

5. Insert the U-bolt through the rear panel; then, attach and tighten the nuts.

6. If you have other options to install or remove, do so now.

7. Replace the computer cover, see “Installing the cover”.

8. Thread the cable through the U-bolt and around an object that is a part of or

permanently secured to the building structure or foundation, and from which it cannot be removed; then, fasten the cable ends together with a lock.

9. Reconnect the external cables and power cords; then, turn on the attached

devices and the computer.

Installing the cover

The following information describes the cover installation procedure.

Chapter 5. Installing options Type 6836, 6846 45

Note: The illustrations in this document might differ slightly from your hardware.

Complete the following steps to install the computer cover:

1. Clear any cables that might impede the replacement of the cover.

2. Position the cover over the computer and pivot the cover down until the cover

snaps into place.

3. Lock the cover.

4. Reconnect the external cables and power cords to the computer; then, plug the

power cords into electrical outlets.

5. Turn on all attached devices; then, turn on the computer.

Connecting external options

You can attach a SCSI storage expansion enclosure to your computer.

Installation procedure

To attach an external device:

1. Read “Before you begin” on page 29, review the safety precautions listed in “Safety information” on page 113, and read the documentation that comes with

your options.

2. Be sure your computer and all attached devices are turned off.

3. Follow the instructions that come with the option to prepare it for installation

and to connect it to the computer.

Note: If you are attaching a SCSI device, see “Ultra 3/160 SCSI connector

(some models)” on page 66 for SCSI ID and cabling information.

46 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Type 6846 - Major components

Note: The illustrations in this document might differ slightly from your hardware. The following illustration shows the locations of major components in your computer.

Intrusion switch

Memory modules

Microprocessor

Moving the stabilizing feet

The two front feet attached to the bottom of the tower model rotate 90 degrees to provide additional stability.

Adapter retaining bracket

Cover

Adapter support bracket

Support bracket assembly

EMC shield

Drive cage

Filler panel

Front door

When you need to access the inside of the computer to install options, you might find it easier to lay the computer on its side. If you do so, rotate the feet in towards the computer, so they do not break off due to the weight of the computer.

When you are finished installing options and have reinstalled the side cover, turn the two front stabilizing feet a quarter turn out from the computer and set it carefully back on its feet.

Chapter 5. Installing options Type 6836, 6846 47

Removing the side cover

The following information describes how to remove the side cover.

Note: The illustrations in this document might differ slightly from your hardware.

Cover-release latch

Key lock

Complete the following steps to remove the side cover of the computer:

1. Review the information in “Before you begin” on page 29 and the safety precautions listed in “Safety information” on page 113.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down your operating system.

3. Turn off the computer and all attached devices and disconnect all external cables and power cords.

4. If necessary, unlock the computer cover.

5. Pull out on the cover-release latch, which will slide the cover toward the rear of

the computer about 12.7 mm (1/2 in.). Then, remove the cover from the computer.

To replace the side cover, see “Installing the cover” on page 61.

Attention: For proper cooling and airflow, replace the cover before turning on the computer. Operating the computer with the cover removed might damage computer components.

Removing the support bracket assembly

When working with some options, such as hard disk drives and memory modules, you must first remove the support bracket assembly to access the option.

48 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Complete the following steps to remove the support bracket assembly:

1. Review the safety precautions listed in “Safety information” on page 113.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down

your operating system

3. Turn off the computer and all attached devices and disconnect all external cables and power cords.

4. Disconnect the support bracket assembly fan cable from the connector (SYSFA3) on the system board. For the location of the fan cable connector, see “System board internal cable connectors” on page 32.

5. Pull out, about 152.4 mm (6 in.), on the end of the support bracket assembly located at the rear of the computer.

6. Pull the front end of the support bracket assembly away from the computer and place the assembly aside.

To reinstall the support bracket assembly, reverse the previous steps.

Working with adapters

Your computer comes with adapter connectors, call slots. The AGP video adapter is installed in the AGP slot. You can install up to five PCI adapters in PCI expansion slots 1 through 5. All PCI expansion slots are 32-bit, 33 MHz slots.

Note: The illustrations in this document might differ slightly from your hardware.

Chapter 5. Installing options Type 6836, 6846 49

The following illustration shows the location of the PCI expansion slots on the system and PCI extender boards.

AGP slot

PCI slot 1

PCI slot 2

PCI slot 3

PCI slot 4

PCI slot 5

Note: The PCI extender board is only available in the tower model.

Adapter considerations

Before you install adapters, review the following: v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions given in this chapter. If you need to change switch or jumper settings on your adapter, follow the instructions that come with the adapter.

v You can install full-length adapters in all PCI expansion slots. v Your computer supports 5.0 V and universal PCI adapters; it does not support

3.3 V adapters.

v Your computer uses a rotational interrupt technique to configure PCI adapters.

Because of this technique, you can install a variety of PCI adapters that currently do not support sharing of PCI interrupts.

v PCI slots 1 through 5 are on PCI bus 0 . The system scans the AGP slot and PCI

slots 1 through 5 to assign system resources; then, the system starts (boots) the PCI devices in the following order, if you have not changed the default boot sequence : PCI slots 1 and 2, system board integrated drive electronics (IDE) or SCSI devices, and then PCI slots 3 through 5.

Note: To change the boot sequence for PCI devices, start the

v For a list of supported options for your computer, refer to

http://www.ibm.com/pc/support on the World Wide Web.

50 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Installing an adapter

Expansion slot cover

Adapter retaining bracket

Adapter

Adapter support bracket

Complete the following steps to install an adapter:

1. Review the safety precautions listed in “Safety information” on page 113.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down

your operating system.

3. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the side cover. See “Removing the side cover” on page 48 for details.

4. Determine which PCI expansion slot you will use for the adapter.

Note: Check the instructions that come with the adapter for any requirements,

restrictions, or cabling instructions. It might be easier for you to route any cables before you install the adapter.

5. If you are installing a full-length adapter, rotate the front adapter support bracket to the open (unlocked) position.

6. Rotate the rear adapter retaining bracket to the open (unlocked) position; then, place it over the rear of the computer.

7. Remove the PCI expansion-slot cover. From the rear of the computer, press in on the slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place for future use.

Attention: PCI expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions characteristics of the computer and ensures proper cooling of system components.

Chapter 5. Installing options Type 6836, 6846 51

8. Remove the adapter from the static-protective package. Avoid touching the components and gold-edge connectors on the adapter.

9. Place the adapter, component-side up, on a flat, static-protective surface.

10. Set any jumpers or switches as described by the adapter manufacturer.

11. To install the adapter, carefully grasp the adapter by the top edge or upper

corners, and align it with the expansion slot guides (only if installing a full-length adapter); then, press the adapter firmly into the expansion slot.

12. Connect required cables to the adapter.

Attention: Route cables so that they do not block the flow of air from the fans.

13. If you have another adapter or other options to install, do so now.

14. If you have installed a full-length adapter, rotate the front adapter support

bracket to the closed (locked) position.

15. Reinstall the rear adapter retaining bracket; then rotate the bracket to the closed (locked) position.

16. Reinstall the side cover, see “Installing the cover” on page 61 for details.

17. Reconnect the external cables and power cords; then, turn on the attached

devices and the computer.

Installing a SCSI adapter (some models)

Complete the following steps to install a SCSI adapter:

1. Review the safety precautions listed in “Safety information” on page 113.

2. If you have not already installed the SCSI adapter, complete steps 1 through 11

of “Installing an adapter” on page 51. Then, return here to complete the

52 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

installation.

Adapter retaining bracket

SCSI signal cable

SCSI signal cable connector

SCSI activity indicator cable connector

SCSI Adapter

SCSI activity indicator cable

SCSI LED (J3)

Adapter support bracket

3. Connect the SCSI signal cable to the adapter and one or more of the signal

cable connectors to the rear of the SCSI devices.

4. Connect the SCSI activity indicator cable to the adapter and to the SCSI LED connector (J3) on the system board. See “System and PCI extender board options connectors” on page 32 for the location of the SCSI LED connector.

5. If you have other adapters to install or remove, do so now. Complete steps 1 through 10 of “Installing an adapter” on page 51. Then, return here to complete the installation.

6. Rotate the front adapter support bracket to the closed (locked) position.

7. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the

closed (locked) position.

8. Reinstall the cover, see “Installing the cover” on page 61 for details.

9. Reconnect the external cables and power cords; then, turn on the attached

devices and the computer.

Installing internal drives

v Diskette v Hard disk v CD ROM v Tape

Chapter 5. Installing options Type 6836, 6846 53

Internal drive bays

Your IntelliStation xxxx E Pro comes with an IDE CD-ROM drive installed in bay 1, a 3.5-in., 1.44 MB diskette drive in bay 3, and a hard disk drive in bay 5 in some models.

Note: The illustrations in this document might differ slightly from your hardware.

Bay 1

Bay 2

Bay 3

Bay 4

Bay 5

Bay 6

Bay 7

Notes:

1. Diskette drives, tape drives, and CD-ROM drives are removable media drives. You can install removable-media drives in bays 1, 2, 3, and 4.

2. You can install a 3.5-in, slim-high, or a 5.25-in., half-high, removable-media drive, such as a tape backup drive, in bay 2.

3. You can only install a 3.5-in., slim-high, removable-media drive in bay 4.

4. The IntelliStation xxxx E Pro computer supports only one diskette drive, which

uses 1 MB and 2 MB diskettes.

5. Before you install a 3.5-in. drive in a 5.25-in. bay, you must attach the 5.25 in. conversion kit, supplied with your option, to the 3.5-in drive. Refer to the documentation that comes with the option for the conversion kit installation instructions.

6. If you have a tape drive model, use a dry process cleaning cartridge to clean the tape head two hours after you first use a new data cartridge. Then, clean the tape head once a month, or after each eight hours of continuous read/write operations, whichever occurs first. For complete details about the tape backup drive, refer to the documentation that comes with your computer or your backup option.

7. The electromagnetic interference (EMI) integrity and cooling of the computer are both protected by having bays 1 through 4 covered or occupied. When you install a drive, save the EMC shield and filler panel from the bay, in case you later remove the drive and do not replace it with another.

54 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

8. For a list of supported options for your computer, refer to http://www.ibm.com/pc/support on the World Wide Web.

Preinstallation steps (all bays)

1. Read “Safety information” on page 113, “Handling electrostatic discharge-sensitive devices” on page 116, and the documentation that comes with your drive.

2. Choose the bay in which you want to install the drive.

3. Check the instructions that come with the drive to see if you need to set any

switches or jumpers on the drive. If you are installing a SCSI device, be sure to set the SCSI ID for that device.

Installing a drive in bay 2 or 4

Complete the following steps to install a drive in bay 2 or 4.

Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity, see “Handling electrostatic discharge-sensitive devices” on page 116.

1. Review the safety precautions listed in “Safety information” on page 113 and read the information in “Preinstallation steps (all bays)”.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down your operating system.

3. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the side cover. See “Removing the side cover”

on page 48 for details.

4. Use a screwdriver to pry the filler panel and EMC shield away from the computer.

Note: If you are installing a drive that is a laser product, observe the

following safety precaution:

Statement 3

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could result in

exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other than those specified

herein might result in hazardous radiation exposure.

Chapter 5. Installing options Type 6836, 6846 55

Danger

EMC shield

Filler panel

5. Touch the static-protective bag containing the drive to any unpainted metal

surface on the computer; then, remove the drive from the bag and place it on a static-protective surface.

6. Set any jumpers or switches on the drive according to the documentation that comes with the drive.

7. If you are installing a 5.25-in drive in bay 2, push the drive into the bay; then, use the two screws to attach the drive to the drive cage.

8. If you are installing a 3.5-in drive in bay 2, you must attach the 5.25-in conversion kit, supplied with your option, to the 3.5-in drive.

Note: You can only install a 3.5-in device in bay 4.

9. If the drive is an IDE device, plug one connector of the IDE signal cable into the back of the drive and the other end of the cable into the IDE connector (IDE1) on the system board. For the location of the IDE connectors, see “System board internal cable connectors” on page 32.

10.

If the drive is a SCSI device, plug one connector of the SCSI signal cable into the back of the drive and the other end of the cable into the SCSI adapter. See “Installing a SCSI adapter (some models)” on page 52 for details.

Note: Make sure to route the signal cable so that it does not block the air flow

to the rear of the drives or over the microprocessor.

56 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

11. Connect one of the power cables from the power supply into the back of the drive. The connectors are keyed and can be inserted only one way.

12. If you have other options to install or remove, do so now.

13. Reinstall the side cover, see “Installing the cover” on page 61 for details.

14. Reconnect the external cables and power cords; then, turn on the attached

devices and the computer.

Installing a hard disk drive in bay 5, 6, or 7

Complete the following steps to install a hard disk drive in bay 5, 6, or 7.

Drive cage retention tab

Drive cage release tab

1. Review the safety precautions listed in “Safety information” on page 113 and

read the information in “Preinstallation steps (all bays)” on page 55.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down your operating system.

3. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the cover. See “Removing the side cover” on page 48 for details).

4. Remove the support bracket assembly and disconnect the fan cable from the connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 48 for removal instructions.

5. Access the drive cage. a. If your computer has hard disk drives installed in the drive cage,

b. Rotate the drive cage out of the computer until it locks into place over the

disconnect the power and signal cables from the rear of the drives.

drive cage retention tab.

Note: Before you install a hard disk drive, ensure that the drive cage locks

into place over the drive cage retention tab by pressing on the side of the drive cage.

Chapter 5. Installing options Type 6836, 6846 57

6. Remove the guide rails from the drive cage. Attach the blue, plastic guide rails to the sides of the drive using the screws provided.

7. Slide the drive into the drive cage until the plastic tabs on the guide rails lock into place in the drive cage.

8. Lift the drive cage up and press in on the drive cage release tab; then, rotate the cage back into the computer.

Note: Clear any cables that might impede the replacement of the drive cage.

9. Connect the power and signal cables to the rear of each drive.

Note: Make sure to route the signal cable so that it does not block the air flow

to the rear of the drives or over the microprocessor.

10. If you have other options to install or remove, do so now.

11. Reinstall the support bracket assembly and reconnect the fan cable to the

connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 48 for removal instructions.

12. Reinstall the side cover, see “Installing the cover” on page 61 for details.

13. Reconnect the external cables and power cords; then, turn on the attached

devices and the computer.

For a list of supported options for your computer, refer to http://www.ibm.com/pc/us/compat on the World Wide Web.

Installing memory modules

Adding memory to your computer is an easy way to make programs run faster. You can increase the amount of memory in your computer by installing options called memory modules. Each module contains one industry-standard, dual in-line memory module (DIMM). Your computer uses a noninterleaved memory configuration.

Your computer comes with a DIMM installed on the system board in DIMM slot 1.

Notes:

1. When installing additional memory modules, install the second memory module in DIMM slot 2, and the third in DIMM slot 3. (See the illustration in this section for memory connector locations.)

2. Your IntelliStation xxxx E Pro computer supports 64 MB, 128 MB, 256 MB, and 512 MB DIMMs. Your computer supports a minimum of 64 MB and a maximum of 1.5 GB of system memory. Go to http://www.ibm.com/pc/support for a list of memory modules for use with your computer.

3. Installing or removing DIMMs changes the configuration information in the computer. Therefore, after installing or removing a DIMM, you must change and save the new configuration information by using the Configuration/Setup Utility program. When you restart the computer, the system displays a message indicating that the memory configuration has changed. Start the Configuration/Setup Utility program and select Save Settings. See “Using the Configuration/Setup Utility program” on page 23 for more information.

58 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Note: The illustrations in this document might differ slightly from your hardware.

DIMM connector 1

DIMM connector 2

DIMM connector 3

Retaining clip

Complete the following steps to install a DIMM:

1. Review the safety precautions listed in “Safety information” on page 113.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down

your operating systems.

3. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the cover (see “Removing the side cover” on page 48 for details).

5. Touch the static-protective package containing the DIMM to any unpainted metal surface on the computer. Then, remove the DIMM from the package.

6. Install the DIMM:

7. a. If you are installing a DIMM in slot 1, remove the AGP adapter.

You only have to remove the AGP adapter if you are replacing the DIMM in slot 1. See “System and PCI extender board options connectors” on page 32 for the location of the AGP slot. See “Installing an adapter” on page 51 for details about removing the AGP adapter.

b. Open the retaining clip on each end of the DIMM slot. Turn the DIMM so

that the pins align correctly with the connector.

Chapter 5. Installing options Type 6836, 6846 59

Note: To avoid breaking the retaining clips or damaging the DIMM

connectors, open and close the clips gently.

c. Insert the DIMM into the connector by aligning the DIMM edges with the

d. If a gap exists between the DIMM and the retaining clips, the DIMM has

not been correctly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM.

8. If you removed the AGP adapter, reinstall it now, see “Installing an adapter” on page 51.

9. If you have other options to install or remove, do so now.

10. Replace the support bracket assembly and reconnect the fan cable to the

connector (SYSFA3) on the system board. See “Removing the support bracket assembly” on page 48 for removal instructions.

11. Replace the side cover, see “Installing the cover” on page 61.

12. Reconnect the external cables and power cords, and turn on the attached

devices and the computer.

If you want to remove a DIMM, reverse the steps.

Installing a security U-bolt

60 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Complete the following steps to install the U-bolt:

1. Review the safety precautions listed in “Safety information” on page 113.

2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down

your operating system.

3. Turn off the computer and attached devices, and disconnect all external cables and power cords; then, remove the cover (see “Removing the side cover” on page 48 for details).

4. Use a screwdriver to remove the two metal knockouts.

5. Insert the U-bolt through the rear panel; then, attach and tighten the nuts.

6. If you have other options to install or remove, do so now.

7. Replace the side cover, see “Installing the cover”.

8. Thread the cable through the U-bolt and around an object that is a part of or

permanently secured to the building structure or foundation, and from which it cannot be removed; then, fasten the cable ends together with a lock.

9. Reconnect the external cables and power cords, and turn on the attached devices and the computer.

Installing the cover

The following information describes the cover installation procedure.

Note: The illustrations in this document might differ slightly from your hardware.

Note: If you removed the support bracket assembly after you removed the cover,

reinstall it before you install the cover. See “Removing the support bracket assembly” on page 48 for details.

Chapter 5. Installing options Type 6836, 6846 61

Complete the following steps to install the computer cover:

1. Clear any cables that might impede the replacement of the cover.

2. Install the side cover by placing it into position on the computer. Close the

cover release latch to secure the cover in place.

3. Lock the cover.

4. If you have not done so already, make sure that the two front stabilizing feet

are rotated outward so that they properly support the computer. Rotate each individual foot outward 90 degrees.

5. Reconnect the external cables and power cords to the computer; then, plug the power cords into electrical outlets.

6. Turn on the attached devices; then, turn on the computer.

Connecting external options

You can attach a SCSI storage expansion enclosure to your computer.

Installation procedure

To attach an external device:

1. Read “Before you begin” on page 29 and the documentation that comes with your options.

2. Be sure your computer and all attached devices are turned off.

3. Follow the instructions that come with the option to prepare it for installation

and to connect it to the computer.

Note: If you are attaching a SCSI device, see “Ultra 3/160 SCSI connector

(some models)” on page 66 for SCSI ID and cabling information.

Input/Output ports Types 6836 and 6846

This section provides information about the I/O connectors on the rear of your computer. These connectors include the following:

v One mouse v One keyboard v One parallel v Two serial v One Ethernet v Two USB v Line out v Line in v Mic v MIDI v One video v One Ultra 3/160 SCSI (some models)

Mouse connector

The system board has one mouse connector that supports a mouse or other pointing device. The mouse connector is located on the rear of your computer, see

62 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

“I/O connector/port locations - Type 6846 and 6836” on page 30 for its location.

Keyboard connector

There is one keyboard connector on the rear of your computer, see “I/O connector/port locations - Type 6846 and 6836” on page 30 for its location.

Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the

USB connectors and devices will be disabled during the power-on self-test.

Parallel connector

Your computer has one parallel connector. This connector supports three standard Institute of Electrical and Electronics Engineers (IEEE) 1284 modes of operation: standard parallel port (SPP), enhanced parallel port (EPP), and extended capability port (ECP).

Viewing or changing the connector assignments

You can use the built-in Configuration/Setup Utility program to configure the parallel connector as bidirectional; that is, so that data can be both read from and written to a device. In bidirectional mode, the computer supports the ECP and EPP modes.

Complete the following steps to view or change the parallel-connector assignment:

1. Restart the computer and watch the monitor screen.

2. When the message Press F1 for Configuration/Setup appears, press F1.

3. When the Configuration/Setup Utility menu appears, select Devices & I/O

Ports; then, press Enter.

4. Select the parallel connector; then, use the arrow keys to advance through the settings available.

Note: When you configure the parallel connector as bidirectional, use an IEEE

1284-compliant cable. The cable must not exceed 3 meters (9.8 feet).

5. Press Esc twice to return to the Configuration/Setup main menu; then, select Save & Exit Setup to exit from the Configuration/Setup Utility main menu.

Parallel connector

There is a 25-pin, female D-shell parallel connector on the rear of your computer, see “I/O connector/port locations - Type 6846 and 6836” on page 30 for the location of this connector.

Chapter 5. Installing options Type 6836, 6846 63

Serial connector

Your computer has two standard serial connectors: serial connector A and serial connector B.

Some application programs require specific connectors, and some modems function properly only at certain communication connector addresses. You might need to use the Configuration/Setup Utility program to change communication connector address assignments to prevent or resolve address conflicts.

Viewing or changing the serial-connector assignments

Complete the following steps to view or change the serial-connector assignments:

1. Restart the computer and watch the monitor screen.

2. When the message Press F1 for Configuration/Setup appears, press F1.

3. When the Configuration/Setup Utility menu appears, select Devices & I/O

Ports; then, press Enter.

4. Select the serial connector; then, use the arrow keys to advance through the available settings.

5. Press Esc twice to return to the Configuration/Setup Utility main menu; then, select Save & Exit Setup to exit from the Configuration/Setup Utility main menu.

Serial connectors

There are two 9-pin, male D-shell serial connectors located on the rear of your computer, see “I/O connector/port locations - Type 6846 and 6836” on page 30 for their locations.

Ethernet connector

Your computer comes with an integrated Ethernet controller. This controller provides an interface for connecting to 10-Mbps or 100-Mbps networks and provides full-duplex capability, which enables simultaneous transmission and reception of data on the Ethernet LAN.

To access the Ethernet connector, attach a Category 3, 4 or 5 unshielded twisted-pair (UTP) cable to the RJ-45 connector on the rear of your computer, see “I/O connector/port locations - Type 6846 and 6836” on page 30.

Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the

network be Category 5.

Configuring the Ethernet controller

When you connect your computer to the network, the Ethernet controller automatically detects the data-transfer rate (10 Mbps or 100 Mbps) on the network and then sets the controller to operate at the appropriate rate. In addition, if the Ethernet connector that your computer is connected to supports auto-negotiation, the Ethernet controller will set the appropriate duplex state. That is, the Ethernet controller will adjust to the network data rate, whether the data rate is standard Ethernet (10BASE-T), Fast Ethernet (100BASE-TX), half duplex (HDX), or FDX. The controller supports HDX and FDX modes at both speeds.

64 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

The Ethernet controller is integrated on the system board. You do not need to set any jumpers or configure the controller for your operating system before you use the Ethernet controller. However, you must install a device driver to enable your operating system to address the Ethernet controller. The device drivers are provided on the preloaded software and the Device Drivers and IBM Enhanced Diagnostics CD.

Ethernet connector

There is an RJ-45 connector on the rear of the computer, see “I/O connector/port locations - Type 6846 and 6836” on page 30 for the location of this connector.

Universal Serial Bus connectors

Your computer has two Universal Serial Bus (USB) connectors, which are configured automatically. USB is an serial interface standard for telephony and multimedia devices. It uses Plug and Play technology to determine the type of device that is attached to the connector.

Notes:

1. If you attach a standard (non-USB) keyboard to the keyboard connector, the USB connectors and devices will be disabled during the power-on self-test.

2. If you install a USB keyboard that has a mouse connector, the USB keyboard emulates a mouse, and you will not be able to disable the mouse settings in the Configuration/Setup Utility program.

USB cables and hubs

You need a 4-pin cable to connect devices to USB 2 or USB 3. If you plan to attach more than two USB devices, you must use a hub to connect the devices. The hub provides multiple connectors for attaching additional external USB devices.

USB technology transfers data at up to 12 megabits-per-second (Mbps) with a maximum of 127 external devices and a maximum signal distance of five meters (16 ft.) per segment.

USB connectors

There are two USB connectors on the rear of the computer for attaching USB compatible devices, see “I/O connector/port locations - Type 6846 and 6836” on page 30 for the location of the USB connectors.

Audio connectors

The audio connectors are used to connect external audio equipment to your computer, see “I/O connector/port locations - Type 6846 and 6836” on page 30 for

Chapter 5. Installing options Type 6836, 6846 65

the location of these connectors.

Line out

This connector is used to send audio signals from the computer to external devices, such as powered speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio Line in connector on a stereo system.

Line in

This connector is used to accept audio signals from external devices, such as line output from a stereo, television, or musical instrument into the computer sound system.

Mic

This connector is used to connect a microphone to your computer when you want to record voice or other sounds on the hard disk drive. It can also be used by speech recognition software.

MIDI connector

The musical instrument digital interface (MIDI) connector allows your computer to interact with musical instruments and other musical equipment. You might use the MIDI connector as an interface between your computer and a synthesizer to edit and store sound information for the synthesizer on the computer, see “I/O connector/port locations - Type 6846 and 6836” on page 30 for the location of the MIDI connector.

Line

out

LineinMic

15 9

Video connector

Your computer uses an AGP adapter located in the AGP slot on the system board. There is a 15-pin analog video connector located on the rear of your computer. See “I/O connector/port locations - Type 6846 and 6836” on page 30 for the location of this connector.

1115

Ultra 3/160 SCSI connector (some models)

Some IntelliStation xxxx E Pro computer models come with a SCSI adapter, which supports an Ultra 3/160/MB SCSI internal channel in a full-featured PCI

2.1-/2.2-compliant bus master package. This configuration supports a zero wait state, 32-bit memory transfers at 160 Mbytes/second, when LVD SCSI peripherals are attached. This channel supports up to 15 SCSI devices. In addition, this adapter uses:

v Double-transition clocking to achieve high transfer rates

66 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

v Domain name validation to negotiate compatible data transfer speeds with each

device

v Cyclic-redundancy checking, instead of the usual parity checking, to significantly

improve data reliability

SCSI cabling requirements

You can install two internal SCSI devices using the SCSI signal cable that comes with your computer. If you plan to attach external SCSI devices, you must order additional SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive indication of SCSI hard-disk drive activity, you must also connect the SCSI adapter to the SCSI LED (J3) connector on the system board. See “System and PCI extender board options connectors” on page 32 for the location of the SCSI connector.

For information about the maximum length of a SCSI cable between the terminated ends of the cable, refer to the American National Standards Institute (ANSI) SCSI standards. Adhering to these standards will help ensure that your computer operates correctly.

Setting SCSI IDs

Each SCSI device connected to a SCSI controller must have a unique SCSI ID. This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously. SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs.

To install external SCSI devices, you must first install an optional SCSI PCI adapter. Refer to the information that is provided with the device for instructions to set its SCSI ID.

With a SCSI adapter installed in your computer, you can use its 68-pin SCSI connector to connect different types of SCSI devices.

Chapter 5. Installing options Type 6836, 6846 67

68 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Chapter 6. FRU information (service only)

Removing a microprocessor Types 6836 and 6846. . 69

Installing a microprocessor .........71

Type 6836 removals............72

Drive cage removal ...........72

Adapter retainer removal .........73

System board removal ..........73

Power supply removal..........74

Speaker/fan bracket removal .......75

Baffle duct removal...........75

Processor fansink removal ........76

Control panel assembly removal ......76

Type 6846 removals............77

Handle assembly removal ........77

Front bezel removal ..........78

Bezel release latch removal ........78

Adapter retainer removal .........80

Top/side cover removal .........80

Hard drive cage removal .........82

System board removal ..........83

Power supply removal..........84

Speaker/fan assembly removal .......85

LED/power switch assembly removal ....86

This section covers the service removals for the Type 6836 and Type 6846 computers.

Note: This section is for trained servicers

Removing a microprocessor Types 6836 and 6846

You can replace a microprocessor with either one with the same processor speed or upgrade to a higher speed.

Microprocessor connector

Lever

Microprocessor

Heat sink

Heat sink retainer

Microprocessor orientation indicator

Do the following to remove an 866 MHz or lower microprocessor:

Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following Web site, http://www.ibm.com/ and use a search term of ESD.

1. Review the safety precautions listed in “Safety information” on page 113.

2. Turn off the computer and attached devices and disconnect all external cables and power cords; then, remove the cover for Type 6836 (see “Removing the computer cover” on page 35 or for Type 6846 “Removing the side cover” on page 48 for details).

3. To remove the processor fansink see “Processor fansink removal” on page 76 for Type 6846 or see “Processor fansink removal” on page 76 for Type 6836.

4. Firmly grasp the heat sink and lift it off the microprocessor. Store the device in a safe, clean place with the bottom side up. The thermal material on the heat sink must stay clean if you intend to reuse the device in the future.

5. Lift up the release lever and remove the microprocessor from the connector. Store the microprocessor in a static-protective bag for possible future use.

6. If you are installing a new microprocessor, continue with step 4 in the Installing a new microprocessor section.

Lever

Microprocessor connector

Microprocessor

Fan sink

Fan-sink retainer

Microprocessor orientation indicator

Do the following to remove a 933 MHz microprocessor:

1. Review the safety precautions listed in “Safety information” on page 113.

2. Turn off the computer and attached devices and disconnect all external cables

and power cords; then, remove the cover for Type 6836 (see “Removing the computer cover” on page 35 or for Type 6846 “Removing the side cover” on page 48 for details).

3. Insert a small, flat-bladed screwdriver into the tab on the fan-sink retainer.

4. Press the screwdriver down and in to remove the fan-sink retainer from the fan

sink.

70 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

5. Firmly grasp the heat sink and lift it off the microprocessor. Store the device in a safe, clean place with the bottom side up. The thermal material on the fan sink must stay clean if you intend to reuse the device in the future.

6. Disconnect the fan-sink power cable from the microprocessor fan-sink connector (CPUFA1) on the system board. See “System board internal cable connectors” on page 32 for the location of the microprocessor fan-sink connector.

7. Lift up the release lever and remove the microprocessor from the connector. Store the microprocessor in a static-protective bag for possible future use.

8. If you are installing a new microprocessor, continue with step 4 in the following section.

Installing a microprocessor

Do the following to install a microprocessor:

Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, refer to the following IBM Web site, http://www.ibm.com/ and use a search term of ESD.

1. Review the safety precautions listed in “Safety information” on page 113.

2. Turn off the computer and attached devices and disconnect all external cables

and power cords; then, remove the cover for Type 6836 (see “Removing the computer cover” on page 35 or for Type 6846 “Removing the side cover” on page 48 for details).

3. Install the microprocessor: a. Touch the static-protective package containing the new microprocessor to

any unpainted metal surface on the computer; then, remove the microprocessor from the package.

b. Lift up on the microprocessor release lever to unlock the microprocessor

connector.

c. Orient the microprocessor over the microprocessor connector as shown in

the following illustration. Carefully press the microprocessor into the connector.

Note: Do not use excessive force when pressing the microprocessor into the

4. Push the microprocessor release lever down to lock the microprocessor into the connector.

Lever

Microprocessor connector

Microprocessor

Microprocessor orientation indicator

connector.

Chapter 6. FRU information (service only) 71

5. Do the following to install the heat sink on an 866 MHz or lower microprocessor:

a. Peel the plastic protective strip off the bottom of the heat sink. Make sure

the square of thermal material is still on the bottom of the heat sink; if not, replace the heat sink.

b. Align and place the heat sink on top of the microprocessor. c. Align and place the clip over the heat sink, then snap it into place.

6. Do the following to install the fan sink on a 933 MHz microprocessor. a. Peel the plastic protective strip off the bottom of the heat sink. Make sure

the square of thermal material is still on the bottom of the heat sink; if not, replace the heat sink.

b. Align and place the fan sink on top of the microprocessor. c. Align and push the fan-sink retainer through the groove in the center of the

fan sink.

d. Insert a small, flat-bladed screwdriver into the tab on the fan-sink retainer. e. Press the screwdriver down and in to snap the fan-sink retainer into place. f. Connect the fan-sink power cable to the microprocessor fan-sink connector

(CPUFA1) on the system board. See “System board internal cable connectors” on page 32 for the location of the microprocessor fan-sink connector.

7. If you have other options to install or remove, do so now; otherwise, for the Type 6846, replace the support bracket assembly. See “Installing the cover” on page 61 for instructions on installing the cover.

Type 6836 removals

Drive cage removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

To remove the hard drive cage, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the computer cover” on page 35).

4. Grasp the handle found on the top of the hard drive cage.

5. Pivot the cage up and lift on the handle to remove.

72 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Adapter retainer removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

To remove the adapter retainer, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Remove all adapter cards (see “Installing an adapter” on page 51).

5. Grasp the adapter retainer and gently slide the top and bottom tabs out of the

notches.

System board removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so they do not detach due to the weight of the computer.

To remove the system board, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

Chapter 6. FRU information (service only) 73

3. Remove the cover (see “Removing the side cover” on page 48).

4. Removing the main Bezel (see “Removing the side cover” on page 48).

5. Remove the support bracket (see “Removing the support bracket assembly” on

page 48).

6. Disconnect the cables.

7. Remove the adapter cards and both adapter retaining brackets (see “Installing

an adapter” on page 38).

8. Remove the hot-swap hard disk drive cage (see “Drive cage removal” on page 72).

9. Remove memory modules (see “Installing memory modules” on page 43).

10. Remove microprocessors and/or terminator cards (see “Removing a

microprocessor Types 6836 and 6846” on page 69).

11. Remove screws and lift the system board out of the computer.

Power supply removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

To remove the power supply, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Disconnect the power cables from the system board.

5. Remove the 5.25 drive cage (see “Drive cage removal” on page 72)

6. Remove the screws from the rear of the computer.

7. Gently move the power supply away from the chassis and lift it out of the

computer.

74 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Speaker/fan bracket removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

To remove the fan/speaker bracket, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Remove the front bezel (see “Front bezel removal” on page 78).

5. Remove all adapter cards.

6. Unplug the speaker from the system board.

7. Remove the 3.5 drive cage (see “Drive cage removal” on page 72).

8. Gently push the tabs of the fan/speaker bracket to release from the chassis; lift

it up and out of the computer.

9. Depress the tabs and slide the speaker up and out to remove.

Baffle duct removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

Chapter 6. FRU information (service only) 75

To remove the baffle duct, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Depress the tabs as shown and slide the baffle away from the back of the

computer.

Processor fansink removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

To remove the fan, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Remove all adapter cards (see “Installing an adapter” on page 38).

5. Remove the four screws and lift up on the fan apparatus.

To remove the heatsink, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Press down and in on the tab of the heatsink retainer clip to release the catch.

4. Firmly grasp the heatsink and gently lift up to remove.

Control panel assembly removal

76 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

To remove the handle cap, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the drive cage (see “Drive cage removal” on page 72).

4. Remove the speaker/fan bracket (see “Speaker/fan bracket removal” on

page 75).

5. Disconnect the control panel from the system board.

6. Depress the tab and pull the control panel back away from the chassis to

remove.

Type 6846 removals

Handle assembly removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so they do not detach due to the weight of the computer.

To remove the handle cap, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Use a flathead screwdriver to gently press in and down on the tabs located on

the interior side wall of the handle.

4. Lift up on the handle cap to separate it from the handle support.

To remove the handle support, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Firmly grasp the handle support and slide it away from the front bezel.

4. Lift up on the handle support to remove it from the slots in the top of the

chassis.

Chapter 6. FRU information (service only) 77

Front bezel removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so they do not detach due to the weight of the computer.

To remove the front bezel, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Slide the bezel release latch forward to release the bezel.

5. Pull the bezel down and away from the chassis to remove.

Bezel release latch removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so

78 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

they do not detach due to the weight of the computer.

To remove the bezel release latch, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Remove the front bezel (see “Front bezel removal” on page 78).

5. Remove the handle assembly (see “Handle assembly removal” on page 77).

6. Remove the top/side cover (see “Top/side cover removal” on page 80).

7. Remove the four screws from the back of the computer and put them in a safe

place.

8. Using a screwdriver, gently pry the cover away from the computer in the rear and slide the unit away from the computer.

9. Grasp the bezel release latch in the center and gently pull it back and away from the computer.

10. Press down on the tab.

11. From the underside of the top of the chassis, grasp the bezel release latch in

the center and gently pull it back and away from the computer.

Chapter 6. FRU information (service only) 79

Adapter retainer removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so they do not detatch due to the weight of the computer.

To remove the adapter retainer, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Remove all adapter cards (see “Installing an adapter” on page 38).

5. Grasp the adapter retainer and gently slide the top and bottom tabs out of the

notches.

Top/side cover removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

80 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so they do not detach due to the weight of the computer.

To remove the top/side cover, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Remove the front bezel (see “Front bezel removal” on page 78).

5. Remove the handle assembly (see “Handle assembly removal” on page 77).

6. Remove the four screws from the back of the computer and put them in a safe

place.

7. Using a screwdriver, gently pry the cover away from the computer in the rear and slide the unit away from the computer.

Chapter 6. FRU information (service only) 81

Hard drive cage removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in“Before you begin” on page 29.

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so they do not detatch due to the weight of the computer.

To remove the hot-swap hard disk drive, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the front bezel (see “Processor fansink removal” on page 76).

4. Remove the cover (see “Removing the side cover” on page 48).

5. Remove the support bracket (see “Removing the support bracket assembly” on

page 48).

6. Remove any hard disk drives or drive fillers from the drives.

7. Disconnect the hard disk drive cables from the system board.

8. Remove the screws from the front of the hard disk drive cage.

9. Move the cage slightly in and up until it is free of the chassis and lift it out of

the computer.

Note: Take care not to dislodge the memory when you remove the cage.

82 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

System board removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so they do not detatch due to the weight of the computer.

To remove the system board, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Removing the main bezel (see “Front bezel removal” on page 78).

5. Remove the support bracket (see “Removing the support bracket assembly” on

page 48).

6. Disconnect the cables.

7. Remove the adapter cards and both adapter retaining brackets (see “Installing

an adapter” on page 38).

8. Remove the hot-swap hard disk drive cage (see “Hard drive cage removal” on page 82).

9. Remove memory modules (see “Installing memory modules” on page 43).

10. Remove microprocessors and/or terminator cards (see “Removing a

microprocessor Types 6836 and 6846” on page 69).

11. Remove screws and lift the system board out of the computer.

Chapter 6. FRU information (service only) 83

Power supply removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so they do not detatch due to the weight of the computer.

To remove the power supply, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Disconnect the power cables from the system board.

5. Remove the screws from the rear of the computer.

6. Gently move the power supply away from the chassis and lift it out of the

computer.

84 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Speaker/fan assembly removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so they do not detatch due to the weight of the computer.

To remove the speaker, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Remove the front bezel (see “Front bezel removal” on page 78).

5. Remove the support bracket (see “Removing the support bracket assembly” on

page 48).

6. Remove all adapter cards.

Chapter 6. FRU information (service only) 85

7. Unplug the speaker from the system board.

8. Gently push the tabs of the I/O card retainer assembly in to release; lift it up

and out of the computer.

9. Slide the speaker up and out of the computer.

LED/power switch assembly removal

Before you begin:

v Read “Safety information” on page 113. v Review the information in “Before you begin” on page 29.

Note: It is recommended that the computer be placed on its left side before

performing this service procedure. Rotate the feet in toward the computer so they do not detatch due to the weight of the computer.

To remove the button kit, do the following:

1. Power-off the computer, if it is on.

2. Unplug the computer.

3. Remove the cover (see “Removing the side cover” on page 48).

4. Remove the front bezel (see “Front bezel removal” on page 78).

5. Remove the hot-swap hard disk drive (see “Hard drive cage removal” on

page 82).

6. Disconnect the cable of the button kit from the system board.

7. Place a screwdriver against the bottom release latch of the button kit and gently

press upward and slide the latch through the aperture.

8. Gently pinch together the upper release latches and slide the latches through the aperture and remove the button kit.

86 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Chapter 7. Symptom-to-FRU index

Diagnostic error codes ...........87

Ethernet controller messages ........103

NDIS 4.0 (Windows NT and 2000) driver

messages..............103

Refer to the following diagnostic error codes when using the diagnostic tests. See Chapter 3, “Diagnostics” on page 13 for the specific type for information about the Diagnostic programs.

In the following index, X can represent any number.

Diagnostic error codes

Diagnostic Error Code FRU/Action 000-000-XXXBIOS Test Passed

000-002-XXXBIOS Timeout

000-024-XXXBIOS Addressing test failure

000-025-XXXBIOS Checksum Value error

000-026-XXXFLASH data error

000-027-XXXBIOS Configuration/Setup error

000-034-XXXBIOS Buffer Allocation failure

000-035-XXXBIOS Reset Condition detected

000-036-XXXBIOS Register error

000-038-XXXBIOS Extension failure

NDISEthernetteamingmessages......104

Undetermined problems ..........106

1. No action

1. Flash the system

2. System board

1. Flash the system

2. System board

1. Flash the system

2. Boot block

3. System board

1. Flash the system

2. Boot block

3. System board

1. Run Setup

2. Flash the system

3. Boot block

4. System board

1. Reboot the system

2. Flash the system

3. Run memory test

4. System board

1. Flash the system

2. System board

1. Flash the system

2. Boot block

3. System board

1. Flash the system

2. Adapter card

3. System board

Diagnostic Error Code FRU/Action 000-039-XXXBIOS DMI data error

000-195-XXXBIOS Test aborted by user

000-196-XXXBIOS test halt, error threshold

exceeded

000-197-XXXBIOS test warning

000-198-XXXBIOS test aborted

000-199-XXXBIOS test failed, cause unknown

000-250-XXXBIOS APM failure

000-270-XXXBIOS ACPI failure

001-000-XXXSystem Test Passed

001-00X-XXXSystem Error

001-01X-XXXSystem Error

001-024-XXXSystem Addressing test failure

001-025-XXXSystem Checksum Value error

001-026-XXXSystem FLASH data error

001-027-XXXSystem Configuration/Setup

error

001-032-XXXSystem Device Controller failure

001-034-XXXSystem Device Buffer Allocation

failure

1. Flash the system

2. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″ section

2. Flash the system and re-test

3. Replace component under function test

1. Flash the system

2. System board

1. Flash the system

2. System board

1. No action

1. System board

1. Flash the system

2. System board

1. Flash the system

2. System board

1. Run Setup

2. Flash the system

3. System board

1. System board

1. Reboot the system

2. Flash the system

3. Run memory test

4. System board

88 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Diagnostic Error Code FRU/Action 001-035-XXXSystem Device Reset condition

detected

001-036-XXXSystem Register error

001-038-XXXSystem Extension failure

1. System board

1. Adapter card

2. System board

001-039-XXXSystem DMI data structure error

1. Flash the system

2. System board

001-040-XXXSystem IRQ failure

1. Power-off/on system and re-test

2. System board

001-041-XXXSystem DMA failure

1. Power-off/on system and re-test

2. System board

001-195-XXXSystem Test aborted by user

1. Information

2. Re-start the test, if necessary

001-196-XXXSystem test halt, error threshold exceeded

001-197-XXXSystem test warning

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

001-198-XXXSystem test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

001-199-XXXSystem test failed, cause unknown

1. Go to the ″Undetermined problems″ section

2. Flash the system and re-test

3. Replace component under function test

001-250-XXXSystem ECC error

001-254-XXX 001-255-XXX 001-256-XXX 001-257-XXXSystem DMA error

001-260-XXX 001-264-XXXSystem IRQ error

001-268-XXXSystem IRQ1 failure

1. System board

1. Device on IRQ1

2. System board

001-269-XXXSystem IRQ2 failure

1. Device on IRQ2

2. System board

001-270-XXXSystem IRQ3 failure

1. Device on IRQ3

2. System board

001-271-XXXSystem IRQ4 failure

1. Device on IRQ4

2. System board

Chapter 7. Symptom-to-FRU index 89

Diagnostic Error Code FRU/Action 001-272-XXXSystem IRQ5 failure

001-273-XXXSystem IRQ6(diskette drive)

failure

001-274-XXXSystem IRQ7 failure

001-275-XXXSystem IRQ8 failure

001-276-XXXSystem IRQ9 failure

001-277-XXXSystem IRQ10 failure

001-278-XXXSystem IRQ11 failure

001-279-XXXSystem IRQ12 failure

001-280-XXXSystem IRQ13 failure

001-281-XXXSystem IRQ14(hard disk drive)

failure

001-282-XXXSystem IRQ15 failure

001-286-XXX 001-287-XXX 001-288-XXXSystem Timer failure

001-292-XXXSystem CMOS RAM error

001-293-XXXSystem CMOS Battery

001-298-XXXSystem RTC date/time update

failure

001-299-XXXSystem RTC periodic interrupt failure

001-300-XXXSystem RTC Alarm failure

001-301-XXXSystem RTC Century byte error

005-000-XXXVideo Test Passed

005-00X-XXXVideo error

1. Device on IRQ5

2. System board

1. Diskette Cable

2. Diskette drive

3. System board

1. Device on IRQ7

2. System board

1. Device on IRQ8

2. System board

1. Device on IRQ9

2. System board

1. Device on IRQ10

2. System board

1. Device on IRQ11

2. System board

1. Device on IRQ12

2. System board

1. Device on IRQ13

2. System board

1. Hard disk drive cable

2. Hard disk drive

3. System board

1. Device on IRQ15

2. System board

1. System board

1. Run Setup and re-test

2. System board

1. Battery

2. System board

1. Flash the system

2. System board

1. System board

1. Flash the system

2. System board

1. No action

1. Video card, if installed

2. System board

90 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

Diagnostic Error Code FRU/Action 005-010-XXX 005-011-XXX 005-012-XXX

005-013-XXXVideo Signal failure

005-016-XXXVideo Simple Pattern test failure

1. Video card, if installed

2. System board

1. Video Ram

2. Video card, if installed

3. System board

005-024-XXXVideo Addressing test failure

1. Video card, if installed

2. System board

005-025-XXXVideo Checksum Value error

1. Video card, if installed

2. System board

005-027-XXXVideo Configuration/Setup error

1. Run Setup

2. Video drivers update

3. Video card, if installed

4. System board

005-031-XXXVideo Device Cable failure

1. Video cable

2. Monitor

3. Video card, if installed

4. System board

005-032-XXXVideo Device Controller failure

1. Video card, if installed

2. System board

005-036-XXXVideo Register error

1. Video card, if installed

2. System board

005-038-XXXSystem BIOS extension failure

1. Video card, if installed

2. System board

005-040-XXXVideo IRQ failure

1. Video card, if installed

2. System board

005-195-XXXVideo Test aborted by user

1. Information

2. Re-start the test, if necessary

005-196-XXXVideo test halt, error threshold exceeded

005-197-XXXVideo test warning

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. Make sure the component that is called

out is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

005-198-XXXVideo test aborted

1. If a component is called out, make sure it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

Chapter 7. Symptom-to-FRU index 91

Diagnostic Error Code FRU/Action 005-199-XXXVideo test failed, cause

unknown

005-2XX-XXX 005-3XX-XXXVideo subsystem error

006-000-XXXDiskette interface Test Passed

006-0XX-XXXDiskette interface error

006-195-XXXDiskette interface Test aborted

by user

006-196-XXXDiskette interface test halt, error threshold exceeded

006-197-XXXDiskette interface test warning

006-198-XXXDiskette interface test aborted

006-199-XXXDiskette interface test failed,

cause unknown

006-25X-XXXDiskette interface Error

011-000-XXXSerial port Interface Test Passed

011-001-XXXSerial port Presence

011-002-XXX 011-003-XXXSerial port

Timeout/Parity error 011-013-XXX 011-014-XXXSerial port Control

Signal/Loopback test failure 011-015-XXXSerial port External Loopback

failure

1. Go to the ″Undetermined problems″ section

2. Flash the system and re-test

3. Replace component under function test

1. Video card, if installed

2. System board

1. No action

1. Diskette drive Cable

2. Diskette drive

3. System board

1. Information

2. Re-start the test, if necessary

1. Press F3 to review the log file

2. Re-start the test to reset the log file

1. If a component is called out, make sure

it is connected and/or enabled

2. Re-run test

3. Component that is called out in warning

statement

4. Component under test

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test

3. Go to the ″Undetermined problems″

section

1. Go to the ″Undetermined problems″ section

2. Flash the system and re-test

3. Replace component under function test

1. Diskette drive cable

2. Diskette drive

3. System board

1. No action

1. Remove external serial device, if

present

2. Run setup, enable port

3. System board

1. System board

1. Wrap plug

2. System board

92 Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846

IBM IntelliStation 6836, IntelliStation 6846 Hardware Maintenance Manual

Specifications and Main Features

Frequently Asked Questions

User Manual