IBM Infoprint Color 8 User Manual

Infoprint Color 8

User’s Guide

• Print Media

• Problem Solving

• Service and Support

• Maintenance

• Printer Control

• Specifications

2

Note!
Before using this information and the product it

supports, be sure to read the general information
under "Notices".

First Edition (September 1999)

The following paragraph does not apply to any other country where such provisions are inconsistent with local
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3

Notices

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these available in all countries in which IBM operates. Any reference to an IBM licensed product, program,
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functionally equivalent product, program, or service that does not infringe any of IBM's intellectual property
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Any performance data contained in this document was obtained in a controlled environment based on the use
of specific data. The results that may be obtained in other operating environments may vary significantly.
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4

Notices (continued)

ENERGY STAR

As an ENERGY STAR® Partner,
IBM has determined that this
product meets the E

NERGY STAR

guidelines for energy efficiency.

5

Contents

Print Media ............................8

Selecting Paper ................................... 9

Selecting Paper Trays ........................ 11

Using Output Bins ............................ 12

Loading Paper Tray 1 ....................... 13

Printing on Special Media................ 16

General Information ....................... 17

Loading Multiple Media Pieces...... 20

Loading Single Sheets

(Manual Feed) ............................ 24

Setting Automatic Tray Switching ... 27

Summary of Usable Print Media ..... 28

Problem Solving .................. 29

Paper Jams ........................................ 30

Clearing Paper Input Jams.............. 31

Clearing a Paper Feed Jam ............. 33

Clearing a Paper Exit Jam............... 35

Print Quality Problems .................... 38

Display Messages ............................. 46

Normal Operation ........................... 46

Maintenance.................................... 49

Problems ......................................... 51

Call For Service ............................... 56

6

Service and Support............ 57

Service Information ........................ 58

IBM Printers Website ..................... 59

The IBM Customer Technical

Support .......................................... 60

Purchasing Supplies ....................... 61

Consumables ................................... 62

Accessories...................................... 63

Maintenance........................ 64

Setting the Color Registration ......... 65

Replacing the Toner Cartridges ....... 68

Replacing the Image Drum

Cartridges........................................ 73

Replacing the Toner Waste Box ....... 80

Replacing the Transfer Belt Unit ..... 83

Replacing the Oil Roller ................... 89

Replacing the Fuser .......................... 93

7

Printer Control .................... 98

The Control Panel ............................. 99

Using the Printer Menus ................ 105

Using the Level 1 Menu ................ 106

Using the Level 2 Menu ................ 123

Color Registration Using the

Control Panel ................................ 126

Adjusting Color Balance................. 129

The User Maintenance Menu......... 140

Categories ..................................... 141

Using the PAPER SIZE Menu ......... 150

Using the TRAY SELECT Menu ...... 152

Using the POWER SAVE Menu ...... 154

Printing Test Pages ........................ 156

Printing the Menu Settings........... 157

Printing the Font Sample Page ..... 158

Printing the Demo Page ............... 159

Enhanced by Heidelberg ................ 160

Specifications .....................161

Print Media

• Selecting Paper

• Selecting Paper Trays

• Using Output Bins

• Printing on Special Media

• Setting Automatic Tray Switching

• Summary of Usable Print Media

9

Selecting Paper

When you buy paper, keep in mind that
page printers require a smooth finish paper.
For most applications, paper rated for color
copiers and color laser printers should work
well with your printer.

Bear in mind that the color tones on the
printed page depend upon the whiteness of
the paper. For best reproduction, we
recommend paper with a whiteness rating of
at least 90.

Important!
Before buying any large quantity of a
particular paper, always test a
sample first.

Usable Paper Weights

Paper Tray 1: 20 to 28 lb

(75 to 105 g/m2)

1

Paper Tray 2: 5.8 inches

2

Front Tray: 5.5 inches, Paper Tray 2:

8.3 inches

Optional High Capacity
Paper Tray 2: 20 to 28 lb

(75 to 105 g/m2)

Front Tray: 20 to 44 lb bond,

110 lb. index
(75 to 165 g/m2)

Usable Paper Sizes

Usable: Letter, 13" or 14" Legal,

Executive, A4, A5, B5, A6

Width Range: 3.41 to 8.5 inches

(86.4 to 216 mm)

Length Range: 5.82 to 14 inches

(140 to 355 mm)

10

Selecting Paper (continued)

Usable Paper Types

 Smooth, non-textured, long grain
 Color copier-type paper or paper with a

Sheffield rating of 100 to 250

Paper Composition

 100% wood pulp or low cotton content

Note: Most papers have some cotton or
rag content. Avoid papers with a high
cotton or rag content.

Storing Paper

If paper is stored improperly, print quality
could be affected!

 Store paper in a dark, dry place such as

a closet or a cabinet.

 Do not open the package until you are

read to use it.

 Always store paper lying flat or it may

curl.

 Ideally, store paper at a constant

temperature of 70ºF (21.1ºC) with less
than 50% relative humidity.

 Discard the top sheet from each ream of

paper before loading it into the paper
tray; it may be contaminated with glue or
dust.

11

Selecting Paper Trays

There are three places to feed paper into
the printer:

1) Paper Tray 1 which takes 500 sheets of
20 lb paper

2) Front Tray which takes 100 sheets of 20
lb paper

3) Optional High Capacity Paper Tray 2
which holds 500 sheets of 20 lb paper

Click here for a Summary of Usable Print

Media.

Caution!

Any type of media, including transpar­encies, as well as the ink on letterhead
stationery or preprinted forms must
withstand 392ºF (200ºC) for 0.1 second.

12

Using Output Bins

Rear Exit

 Use the rear exit for transparencies,

labels, or card stock.
 Pages print face up.
 Tray holds 100 sheets of 20 lb paper.
 Pages stack in reverse order.

Top Exit

 The top exit is normally used for routine

printing.
 Pages print face down.
 Bin holds 250 sheets of 20 lb paper.
 Pages stack in the order fed.

Your printer has two exit paths: top and rear.

13

Loading Paper Tray 1

1. Pull the paper tray out of the printer. 2. Adjust the rear and side paper guides.

This will help to avoid paper jams.

14

Loading Paper Tray 1 (continued)

3. Fan a stack of paper (up to 500 sheets,

20 lb) and place it in the tray under the

tabs, with the side to be printed facing

up.

Note: Do not fill the tray above the
PAPER FULL marks.

4. Push the tray back into the printer until it
locks in place.

15

Loading Paper Tray 1 (continued)

The Paper Tray Gauge

The paper drawer gauge on the front of the
printer indicates how much paper is left in
the tray. This eliminates the need to open
the drawer to check how much paper is left.

16

Printing on Special Media

Click for details on

 General Information

 Loading Multiple Media Pieces

 Loading Single Sheets (Manual Feed)

17

Printing On Special Media: General Information

Use the front tray to print on special media
without having to change the paper you
have loaded in the tray(s). You can print up
to 100 pieces of media or you can use the
front tray as a manual feed unit to print
individual pieces on-the-fly.

For media other than standard paper, you
must use the Special Media Stacker (rear
exit path). This eliminates curling, and for
labels, it eliminates peeling.

Important!
Whenever you change to paper of a
different thickness or different media,
such as tranparencies or card stock, be
sure to change the MEDIA TYPE set­ting on the printer menu to match the
new paper youre using. This ensures
optimum print quality.

Use the front tray for
 Standard weight paper: special forms,

letterhead, unusual sizes

- Up to 100 sheets

- 20 to 28 lb

- Letter, 13" or 14" Legal, Executive, A4,

A5, B5, A6

- Either top or rear exit

(continued)

18

Printing On Special Media: General Information

(continued)

 Heavy weight paper such as index or

card stock

- Up to 100 sheets

- Up to 44 lb bond or 110 lb index

- Letter, 13" or 14" Legal, Executive, A4,

A5, B5, A6

- Use rear exit only

 Labels

Important!
Carrier sheet and label adhesive
must withstand the fusing process
heat of 392ºF (200ºC) for 1 second.
Label adhesive must not be exposed;
if it is, it will cause jamming in the
printer.

- Up to 100 sheets, Letter or A4 size

- Use label sheets designed for laser
printers

- Labels must cover the entire carrier
sheet

- Use rear exit only

19

Printing On Special Media: General Information

(continued)

 Transparencies

Important!
Transparencies must withstand the
fusing process heat of 392ºF (200ºC)
for 1 second without wrinkling or
gumming up.

- Up to 50 sheets, Letter or A4 size

- Use transparencies designed for laser
printers; removable stripe must be on

the short edge. Load transparencies
with the stripe face down, on the edge
feeding into the printer.

- Use rear exit only

- Use only the transparencies
recommended in this manual. Other
types may damage the fuser.

Important!
Do NOT use transparencies with
paper backing or with a removable
stripe down the long edge.

20

Printing On Special Media:

Loading Multiple Media Pieces

To set up the printer for multiple-piece print
jobs using the front tray:

1. In your software program
a. Enter the printer setup menu.
b. Select front tray or auto front feeder.
c. Select the media type, size and

orientation. Be sure to set the media

type to ensure optimum print quality.

2. Lower the printers front tray.

21

Printing On Special Media:

Loading Multiple Media Pieces (continued)

3. Open the tray, then pivot out the extender.

a. Press Online (printer goes offline).
b. Press Tray Select.
c. Press Enter.
d. Press © until FRONT TRAY appears

on the display.

e. Press Enter to select the front tray.

An asterisk appears to indicate the
new default setting.

f. Press Online to engage the setting

and exit the menu.

4. Select the front tray as the default paper
input from the display panel:

22

Printing On Special Media:

Loading Multiple Media Pieces (continued)

6. Adjust the front tray paper width guides
for the media you will be using, and load
the print media.

Note: Insert letterhead paper face-up,
with the top edge of the paper nosed
into the printer.

5. Open the rear exit tray (not required for
standard weight paper).

23

Printing On Special Media:

Loading Multiple Media Pieces (continued)

7. Send the print job.

Note: Your software application will
override settings you make in the
printer menu.

24

Printing On Special Media:

Loading Single Sheets (Manual Feed)

You can use the front tray as a manual
feeder to print an individual piece without
having to change any of the menu settings.

To set up the printer for manual feed:

1. In your software program
a. Enter the printer setup menu
b. Select front tray or auto front feeder.
c. Select the media type, size and

orientation. Be sure to set the media

type to ensure optimum print quality.

2. Lower the printers front tray.

25

Printing On Special Media:

Loading Single Sheets (Manual Feed)

(continued)

4. Open the rear exit tray (not required for
standard weight paper).

3. Open the tray, then pivot out the
extender.

26

Printing On Special Media:

Loading Single Sheets (Manual Feed)

(continued)

6. Send the print job from your software.

7. When prompted, press Page Eject on
the printer control panel.

The page prints.

5. Adjust the paper width guides on the
front tray for the size media you will be
using and load the print media.

Note: Insert the media face-up, with the
top edge nosed into the printer.

27

Setting Automatic Tray Switching

To activate this feature:

1. Press Online.

The printer goes offline.

2. Press Tray Select.

3. Press Menu 1 to move to the AUTO
TRAY SWITCH item.

6. Press © once.

The selection changes to ON.

7. Press Enter to register the change.

An asterisk appears next to ON.

8. Press Online to exit the Menu Mode.

Important!
Size settings made in your applica­tion software will override the
printers operator panel settings.

To increase the paper feed capacity, you
can set your printer to automatically feed
paper from the front feeder or from the
optional High Capacity Second Paper Tray
when the paper tray is empty.

When this feature is active, if all paper
sources have the same paper size selected,
the printer normally feeds paper in the
following sequence:

(1) Paper Tray 1
(2) Optional Paper Tray 2
(3) Front Tray

If the paper source has a different paper
size selected, it is skipped.

28

Summary of Usable Print Media

Media Paper Transparencies* Labels Card Stock

Input Paper Tray 1 Front Tray Front Tray Front Tray

or Front Tray

Exit Top or Rear Rear Only Rear Only Rear Only

Use 20 to 28 lb Transparencies Labels Up to 110 lb

Laser Print designated for designated for

laser printers laser printers

Recommended # 90H3760 #02N7726 or  

24 lb #02N7732

Sizes All** Letter or A4 Letter or A4 All**

* If using a sensing stripe, use transparencies with a removable sensing stripe across the

bottom of the leading edge. Do NOT use transparencies with paper backing or with a
removable stripe down the long edge. Use only the transparencies recommended in
this manual. Other types may damage the fuser.

** All = Letter, 13" or 14" Legal, Executive, A4, A5, B5, A6

2929

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29

Problem Solving

• Paper Jams

• Print Quality Problems

• Display Messages

3030

3030

30

Paper Jam

ss

ss

s

If paper jams in the printer, the attention light goes on and a message locates the jam.

Click an error message for details on how to clear the jam.

• PAPER INPUT JAM: Between the paper tray and the first image drum.

• PAPER FEED JAM: Under the image drums.

• PAPER EXIT JAM: In the fuser or between the fuser and the exit.