IBM Infoprint 6700 User Manual

User’s Manual

Infoprint 6700 Series Thermal Printer

Form Number G550-0449-00

Infoprint 6700 Series Thermal Printer

User’s Manual

First Edition (May 2005)

This edition applies to the IBM 6700 Line Matrix Printer. Requests for IBM

publications should be made to your IBM representative or to the IBM branch office serving your locality. If you request publications from the address given below, your order will be delayed because publications are not stocked here. Many of the IBM Printing Systems Division publications are available from the web page listed below.

A Reader’s Comment form is provided at the back of this publication. If the form has been removed, you can send comments by fax to 1-800-524-1519 (USA only) or 1-303-924-6873; by E-mail to printpub@us.ibm.com; or by mail to:

IBM Printing Systems Division Department H7FE Building 004N Information Development PO Box 1900 Boulder CO 80301-9191 USA

IBM may use or distribute whatever information you supply in any way it believes appropriate without incurring any oblication to you.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Before using this information and the product it supports, read the information in “Notices” on Page 5.

Note!

Visit our home page at: http://www.ibm.com/printers

Internet

Notices

This information was developed for products and services offered in the U.S.A.

IBM

may not offer the products, services, or features discussed in this document in other countries. Consult your IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property rights may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquires, in writing, to:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.

The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) described in this publication at any time without notice.

Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. All models of the printer meet the requirements of IEC 950, First Edition, Amendments 1 and 2. The laser used in the printer complies with IEC 825 and EN 60825.

Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurement may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other pubicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.

IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on these product recycling offerings can be found on IBM’s Internet site at http://www.ibm.com/ibm/environment/products/prp.shtml.

All statements regarding IBM’s future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only.

All IBM prices shown are IBM’s suggested retail prices, are current and are subject to change without notice. Dealer prices may vary.

If you are viewing this information softcopy, the photographs and color illustrations may not appear.

For online versions of this book, we authorize you to:

• Copy, modify, and print the documentation contained on the media, for

use within your enterprise, provided you reproduce the copyright notice, all warning statements, and other required statements on each copy or partial copy.

• Transfer the original unaltered copy of the documentation when you

transfer the related IBM product (which may be either machines you own, or programs, if the program’s license terms permit a transfer). You must, at the same time, destroy all other copies of the documentation.

Before using this information and the product it supports, read the information and Communication Statements on Page 9.

Note!

You are responsible for payment of any taxes, including personal property taxes, resulting from this authorization.

Your failure to comply with the terms above terminates this authorization. Upon termination, you must destroy your machine readable documentation.

Energy Star

The Environmental Protection Agency ENERGY STAR® Computers program is a partnership effort with manufacturers of data processing equipment to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers to help reduce air pollution and global warming caused by electricity generation.

IBM Printing Systems Company participates in this program by introducing printers that reduce power consumption when they are not being used. As an E

NERGY STAR

Partner, IBM Printing Systems Company has determined that

this product meets the E

NERGY STAR

guidelines for energy efficiency.

NOTE: The E

NERGY STAR

emblem does not represent EPA endorsement of

any product or service.

Trademarks

The following terms, denoted by an asterisk (*) in this publication, are trademarks of IBM Corporation in the United States or other countries or both:

6700 ThermaLine IBM

The following terms, denoted by a double asterisk (**) in this publication, are trademarks of other companies:

Printronix, IGP, IGP/Auto Label Mapping, LinePrinter Plus, PGL, and PrintNet are registered trademarks of Printronix, Inc.

HP is a registered trademark of Hewlett-Packard Company. PCL is a registered trademark of Hewlett-Packard Company. Code V is a trademark of QMS, Inc. QMS is a registered trademark of Quality Micro Systems, Inc. IBM is registered trademark of International Business Machines Corp. MS-DOS and Windows are registered trademarks of Microsoft Corporation. Centronics is a registered trademark of Genicom Corporation. IEEE is a registered service mark of the Institute of Electrical and Electronic

Engineers, Inc. ANSI is a registered trademark of American National Standards Institute, Inc. EIA is a registered service mark of Electronic Industries Association.

Product Recycling and Disposal

This unit may have lead-containing materials – such as circuit boards and connectors – that require special handling. Before this unit is disposed of, these materials must be removed and recycled or discarded according to applicable regulations. This book contains specific information on batteries and refrigerant where applicable.

This product may contain a sealed, lead-acid battery; lithium battery; nickelmetal-hydride battery; or nickel-cadium battery. Batteries of these types must be recycled or disposed of properly. Recycling facilities may not be available in your area.

In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used batteries and batter packs from IBM equipment. For information on proper disposal of the batteries in this product, please contact IBM at 1-800-426-4333.

For information on disposal of batteries outside the United States, contact your local waste disposal facility.

Communication Statements

Federal Communications Commission (FCC) Statement

This equpment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Fules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

European Union (EU) Conformity Statement

IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European standard EN

55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication devices.

Hereby, IBM declares that this product is in complicance with the essential requirements and other relevent provisions of Directive 1999/5/EC.

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

WARNING

Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment. IBM cannot accept responsibility for any interference caused by using other than recommended cables and connectors.

Industry Canada Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A conform á la norme NMB-003 du Canada.

Statement of CISPR 22 Edition 2 Compliance

Attention: This is a Class A Product. In a domestic environment this product

may cause radio interference in which case the user may be required to take adequate measures.

Japanese VCCI Class A

Japan JEITA Statement

533

German Conformity Statement

Handbuchtexte: FCC class A entspricht: EMVG Klasse A

Text Für alle in Deutschland vertriebenen EN 55022 Klasse A Geräte:

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) vom 18. September 1998 (bzw. der EMC EG Richtlinie 89/336):

Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraph 5 des EMVG ist die: IBM Deutschland GmbH, 70548 Stuttgart. Informationen in Hinsicht EMVG Paragraph 4 Abs. (1) 4:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden: “Warnung: dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür aufzukommen.”

EN 55024 Hinweis: Wird dieses Gerät in einer industriellen Umgebung betrieben (wie in EN 55024 festgelegt), dann kann es dabei eventuell gestört werden. In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu öergrvßern.

Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den IBM Handbüchern angegeben, zu installieren und zu betreiben.

China

Declaration:

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may need to perform practical actions.

Taiwannese

IMPORTANT:

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user will be required to take adequate measures.

Korea

CAUTION:

This product is equipped with a 3-wire power cord and plug for the user’s safety. Use this power cord in conjunction with a properly grounded electrical outlet to avoid electrical shock.

Lithium Battery

CAUTION

The controller board contains a lithium battery sealed inside the realtime clock chip. Do not disassemble the chip to replace the battery. Do not dispose of the chip by incineration. Failure to comply may cause the battery to explode. Contact your local waste agency for the correct disposal procedure.

Software License Agreement

Your printer contains, among other software, Printronix operating software including, but not limited to the Embedded Configurable Operating System (the “eCos Software”) as embedded software. The terms of this Agreement apply only to the eCos Software, and all other embedded software supplied with the printer. You accept the terms of this Agreement by your initial use of your printer.

1. Object Code License.

Printronix grants you a nonexclusive license to use the Printronix Software, the eCos Software and all other embedded software (collectively, the “Embedded Software” or the “Software”) only in conjunction with the printer. As the rightful possessor of the printer, you may make a reasonable number of copies of the Software as necessary for backup, configuration, and restoration of the printer. You must reproduce the copyright notice and any other legend of ownership on each copy of the Software you make.

You may transfer possession of the Software and its media to another party only with the transfer of the printer on which the Software is used. If you do so, you must give the other party a copy of these terms and provide all user documentation to that party. When you do so, you must destroy any copies of Software not resident in the printer.

Your license for the Software terminates when you no longer rightfully possess the printer. No other rights under this license are granted.

2. Source Code

A source code version of eCos Software is available under the terms of the Red Hat eCos Public License v1.1 at www.printronix.com. Printronix grants no rights whatsoever in the source code for the Printronix Software.

3. No Warranty

THE EMBEDDED SOFTWARE IS PROVIDED UNDER THIS LICENSE ON AN "AS IS" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES THAT THE EMBEDDED SOFTWARE IS FREE OF DEFECTS, MERCHANTABLE, FIT FOR A PARTICULAR PURPOSE OR NON-INFRINGING. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE EMBEDDED SOFTWARE IS WITH YOU. SHOULD ANY OF THE EMBEDDED SOFTWARE PROVE DEFECTIVE IN ANY RESPECT, YOU (NOT RED HAT, PRINTRONIX, ANY OTHER CONTRIBUTOR OR ANY DISTRIBUTOR) ASSUME THE COST OF ANY NECESSARY SERVICING, REPAIR OR CORRECTION. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS LICENSE. NO USE OF ANY OF THE EMBEDDED SOFTWARE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER.

4. Conflicting Terms

You agree that this Agreement provides you no more rights with regards to warranty, support, indemnity or liability terms with respect to Red Hat, Inc., Printronix, Inc. or any contributor to the Embedded Software than that provided by the Red Hat eCos Public License v.1.1 or any express warranty that may be made by Printronix, Inc.

5. Limitation of Liability

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER TORT (INCLUDING NEGLIGENCE), CONTRACT, OR OTHERWISE, SHALL RED HAT, PRINTRONIX, ANY OTHER CONTRIBUTOR, OR ANY DISTRIBUTOR OF THE EMBEDDED SOFTWARE, OR ANY PART THEREOF, OR ANY SUPPLIER OF ANY OF SUCH PARTIES, BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF SUCH PARTY SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM SUCH PARTY'S NEGLIGENCE TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THAT EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU.

6. U.S. Government Users

The Embedded Software is a "commercial item," as that term is defined in 48 C.F.R. 2.101 (Oct. 1995), consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R. 12.212 (Sept. 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4 (June 1995), all U.S. Government End Users acquire Covered Code with only those rights set forth herein.

7. Miscellaneous

This Agreement represents the complete agreement concerning subject matter hereof. If any provision of this Agreement is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. This Agreement shall be governed by California law provisions (except to the extent applicable law, if any, provides otherwise), excluding its conflict-of-law provisions.

8. Red Hat Statement with regards to eCos Software

Part of the software embedded in this product is eCos - Embedded Configurable Operating System, a trademark of Red Hat. Portions created by Red Hat are Copyright (C) 1998, 1999, 2000 Red Hat, Inc. (http://www.redhat.com) All Rights Reserved.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY RED HAT AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Product Registration Information

By registering your printer or multifunction device with IBM today:

• Take advantage of special offers

• Registration is quick, easy and on-line

• Quick links to other IBM on-line sites: new promotions, drivers, software,

and more!

N’attendez pas! Enregistrez votre nouvelle imprimante ou votre dispositif multifunction sur www.ibm.com/printers/register

Jetzt registristrieen! Registrieren Sie Ihren neuen IBM Drucker oder Ihr neues Multifunktionsgerät. Registrieren Sie Ihren: www.ibm.com/printers/register

Registra subito la tua nuova stampante sul sito: www.ibm.com/printers/ register

¡Registtresse ahora! Registre su nueva impresora IBM, o su nueva opción multifunctional en: www.ibm.com/printers/register

Registreer nu! Registreer uw nieuwe printer of multifunktionele apparaten op www.ibm.com/printers/register

Registe agora! Registe a sua nova impressora ou o seu novo equipamento multifuncional IBM em: www.ibm.com/printers/register

Special Offers at the

IBM Product Registration Web site

www.ibm.com/printers/register

Notices................................................................................................... 5

Energy Star............................................................................................ 7

Trademarks............................................................................................ 8

Product Recycling and Disposal............................................................ 8

Communication Statements................................................................... 9

Software License Agreement............................................................... 13

Product Registration Information ......................................................... 16

1 Introduction ......................................................... 25

Requesting IBM Service...................................................................... 25

Warnings And Special Information ...................................................... 26

Manual Conventions ............................................................................ 26

The Infoprint 6700 Series Label Printer............................................... 27

Standard Features ........................................................................ 27

Optional Features.......................................................................... 28

Thermal Printer Technology ................................................................ 30

The Printing Process ..................................................................... 30

Dynamic Print Control ................................................................... 30

Thermal Consumables......................................................................... 31

Media Selection............................................................................. 31

Ribbons ......................................................................................... 31

Setting Up The Printer ......................................................................... 32

Unpacking The Printer .................................................................. 32

Installation ..................................................................................... 34

2 Operation ............................................................ 39

Controls And Indicators ....................................................................... 39

Power Switch ................................................................................ 39

Control Panel ................................................................................ 39

Powering On The Printer............................................................... 43

Operating Modes........................................................................... 43

Media Handling Modes ........................................................................ 43

Loading Media And Ribbon ................................................................. 44

Loading Roll Media ....................................................................... 45

Loading Fanfold Media.................................................................. 52

Loading Ribbon ............................................................................. 57

Table of Contents

Using The Optional Internal Rewinder................................................. 60

Batch Rewind Mode ...................................................................... 60

Label Peel-Off ............................................................................... 66

Removing The Media Guide ......................................................... 69

Printing Adjustments............................................................................ 70

Printhead Pressure Adjustment .................................................... 70

Printhead Pressure Block Adjustments......................................... 71

Positioning The Media Sensors .................................................... 72

Sensing Different Media Types..................................................... 77

Running Auto Calibrate ................................................................. 78

Running Media Profile ................................................................... 80

Running Manual Calibrate............................................................. 81

Cleaning............................................................................................... 82

Exterior.......................................................................................... 82

Interior ........................................................................................... 82

General Cleaning .......................................................................... 83

Cleaning The Printhead, Platen Roller And Media Sensors ......... 83

3 Configuring The Printer ....................................... 87

Overview.............................................................................................. 87

Setting Printer Configuration Parameters ..................................... 87

Moving Within The Configuration Menu ........................................ 87

Selecting A Menu Option .............................................................. 88

Changing Printer Settings ............................................................. 89

Saving A Configuration ................................................................. 90

Specifying A Power-Up Configuration........................................... 91

Modifying A Saved Configuration.................................................. 92

Printing A Configuration ................................................................ 93

Loading A Saved Configuration .................................................... 94

Menu Overview.................................................................................. 101

Main Menu ......................................................................................... 102

QUICK SETUP .................................................................................. 113

QUICK SETUP Submenus.......................................................... 114

CONFIG. CONTROL ......................................................................... 122

CONFIG. CONTROL Submenus ................................................ 123

MEDIA CONTROL............................................................................. 125

MEDIA CONTROL Submenus .................................................... 127

CALIBRATE CTRL ............................................................................ 144

CALIBRATE CTRL Submenus.................................................... 145

PRINTER CONTROL ........................................................................ 151

PRINTER CONTROL Submenus................................................ 153

EMULATIONS ................................................................................... 163

Table of Contents

Overview ..................................................................................... 163

COAX SETUP.................................................................................... 167

TWINAX SETUP................................................................................ 170

SPC COAX SETUP ........................................................................... 173

SPC TWINAX SETUP ....................................................................... 174

IPDS .................................................................................................. 175

TN3270 SETUP ................................................................................. 179

TN5250 SETUP ................................................................................. 182

IGP/PGL SETUP ............................................................................... 184

IGP/VGL SETUP ............................................................................... 187

P-SERIES SETUP ............................................................................. 190

P-SER XQ SETUP............................................................................. 193

SER MATRIX SETUP........................................................................ 195

PROPRINTER SETUP ...................................................................... 197

EPSON FX SETUP............................................................................ 199

Emulation Submenus......................................................................... 201

DIAGNOSTICS .................................................................................. 248

DIAGNOSTICS Submenus ......................................................... 249

PARALLEL PORT.............................................................................. 252

PARALLEL PORT Submenus ..................................................... 253

SERIAL PORT ................................................................................... 256

SERIAL PORT Submenus .......................................................... 257

C/T PORT .......................................................................................... 264

C/T PORT Submenus ................................................................. 264

USB PORT ........................................................................................ 265

USB Port Submenu ..................................................................... 265

ETHERNET PORT ............................................................................ 266

ETHERNET PORT Submenu...................................................... 266

ETHERNET ADDRESS ..................................................................... 267

ETHERNET ADDRESS Submenus ............................................ 268

ETHERNET PARAMS ....................................................................... 269

ETHERNET PARAMS Submenus............................................... 270

WIRELESS ADDRESS...................................................................... 272

WIRELESS ADDRESS Submenus............................................. 273

WIRELESS PARAMS ........................................................................ 275

WIRELESS PARAMS Submenus ............................................... 280

KERBEROS PARAMS....................................................................... 283

KERBEROS PARAMS Submenus.............................................. 284

WLAN LEAP ...................................................................................... 286

WLAN LEAP Submenus ............................................................. 286

BATTERY CONTROL........................................................................ 288

BATTERY CONTROL Submenus ............................................... 288

Table of Contents

DATE ................................................................................................. 291

Downloading Optional Font Files To Flash Memory ................... 291

Downloading TrueType Fonts ..................................................... 293

4 Interfaces .......................................................... 297

Overview............................................................................................ 297

Auto Switching ................................................................................... 297

Centronics Parallel Interface.............................................................. 298

Centronics Parallel Interface Signals .......................................... 299

IEEE 1284 Parallel Interface.............................................................. 299

Compatibility Mode...................................................................... 299

Nibble Mode ................................................................................ 300

Byte Mode ................................................................................... 300

Signals ........................................................................................ 300

Terminating Resistor Configurations........................................... 302

RS-232 And Optional RS-422 Serial Interfaces................................. 303

RS-232 ........................................................................................ 303

RS-422 ........................................................................................ 304

USB............................................................................................. 304

5 Diagnostics And Troubleshooting ..................... 307

Printer Tests ...................................................................................... 307

Troubleshooting Common Situations................................................. 307

Improving Processing Time......................................................... 308

Data Exchange............................................................................ 308

Controlling Print Quality .............................................................. 310

Determining Printhead Wear....................................................... 311

Replacing The Printhead ................................................................... 312

Restore The Printer To Operation ..................................................... 314

Solving Other Printer Problems................................................... 315

Printer Alarms ............................................................................. 322

Fault Messages........................................................................... 322

A Specifications.................................................... 337

Print Method................................................................................ 337

Media .......................................................................................... 338

Ribbon......................................................................................... 340

Indicators And Switches .............................................................. 340

Memory ....................................................................................... 340

Media Cutter Options .................................................................. 341

Host Interfaces ............................................................................ 341

Power .......................................................................................... 342

Environmental ............................................................................. 342

Table of Contents

Physical....................................................................................... 343

Acoustic Specifications ............................................................... 343

Maximum Page Length ............................................................... 343

B Printer Options.................................................. 345

Hardware Options.............................................................................. 345

Interface Options ......................................................................... 346

Ordering Supplies And Accessories .................................................. 347

Ribbons ....................................................................................... 349

Accessories ................................................................................. 349

C ASCII Control Codes......................................... 351

D Heavy-Duty Media Cutter Installation ............... 353

Prepare The Printer ........................................................................... 353

Installing The Heavy-Duty Cutter....................................................... 354

Restore The Printer To Operation............................................... 355

Removing The Media Cutter.............................................................. 356

E Media Cutter Tray

Installation357

Assembling The Media Cutter Tray ................................................... 357

Installing The Media Cutter Tray........................................................ 358

F Glossary............................................................ 361

Table of Contents

1 Introduction

Requesting IBM Service

Follow the actions in the troubleshooting tables in Chapter 5. Most problems

can be easily resolved using these tables. If you are unable to resolve the

problem, you may want to request service from your IBM service team. To

request service on your IBM 6700 Series Thermal Printer in the U.S. or

Canada, call 1-800-IBM-SERV. Service is available from 8 a.m. to 8 p.m.

Eastern time. To request service in other countries, contact your country Call

Center.

You may call for service free of charge during the printer's warranty period.

You can obtain service after the warranty period has expired if you sign a

service contract agreement with an authorized service provider.

You also can obtain service on a billable-per-call basis after the warranty

period has expired. Please have your service contract information and printer

serial number available when you call. The four digit machine type is 6700.

Please enter this number when prompted.

NOTE: Technical support is also available from the IBM Printing Systems

Division home page at: http://www.printers.ibm.com

Chapter 1 Warnings And Special Information

Warnings And Special Information

For your safety and to protect valuable equipment, read and comply with all information highlighted under special headings:

DANGER

Conditions that could harm you and damage the equipment.

DANGER

Achten Sie auf folgendes, um keine Personen in Gefahr zu bringen bzw. das Gerät zu beschädigen.

DANGER

Condiciones que pueden causar daños a personas y equipos.

DANGER

Conditions à respecter pour éviter tout danger corporel et dommage matériel.

DANGER

Condizioni che possono arrecare danni alle persone e alle apparecchiature.

ATTENTION

Conditions that could damage the printer or related equipment.

IMPORTANT

Information vital to proper operation of the printer.

NOTE: Information and helpful tips about printer operation.

Manual Conventions

• Operator panel keys are printed in uppercase letters.

Example: Press the PAUSE key and then press ENTER.

• Operator panel keys are often shown by their symbol or icon (located on

the control panel directly below the key). Example: Press the

↵ key for ENTER.

• Liquid Crystal Display (LCD) messages are printed in uppercase letters

inside quotation marks ( “ ” ). Example: When “OFFLINE” appears on the LCD, you may release the

PAUSE key.

• LCD fault messages display the specific fault in uppercase letters on the

top line. A corrective action in upper and lowercase letters displays on the bottom line.

Example: PAPER OUT

Load Paper

• Key combinations are indicated by the + (plus) symbol.

Example: Press ↑ + ↓ means

Press the Up ↑ key and the Down ↓ key at

the same time.

Standard Features

The Infoprint 6700 Series Label Printer

NOTE: As used in this manual, the terms “6700r” and “printer” refer to all

models within the series. “SL” refers to all SmartLine RFID models.

The 6700 series consists of a family of high quality, direct thermal and thermal

transfer printers specifically designed for printing labels and tags from any

MS-DOS

, Windows®, ASCII, or EBCDIC (with the Coax/Twinax option)

based compatible computer.

The 6700 series are comprised of the products detailed in Table 1.

NOTE: All 4” models are Smart Ready.

Standard Features

• Your thermal printer has the standard LinePrinter Plus

(LP+) emulation which provides direct compatibility with IBM Infoprint 6700 series printers. In addition, the printer has co-resident IGP

/PGL® emulations which provide printer system commands for text, barcodes, graphics, lines, and boxes.

• Direct thermal printing and thermal transfer (thermal transfer is not

supported on 4 inch DT models).

• Standard interfaces:

• Serial: RS-232

• USB 2.0 Universal Serial Bus

• Parallel: Centronics

-compatible parallel, IEEE® 1284 compliant

parallel

NOTE: The interface cable needed to connect the printer to the host device is

supplied by the user.

• Supports over 20 types of bar codes.

Table 1. The 6700 Series Thermal Printer

Model

Max Print

Speed (ips)

Printing

Density (dpi)

Max Print

Width (inches)

5504-R40

10 10

203 300

4.1

5504-R60 10

203 300

6.6

5504-R80 8

203 300

8.5

Chapter 1 The Infoprint 6700 Series Label Printer

• Download fonts, forms, and graphics to printer memory.

The standard resident fonts are Letter Gothic Bold (#93779), Courier Bold (#93952), CG Triumvirate Bold Condensed (#92250), OCR-A (#90993), OCR-B (#91409), CG Triumverate (#92244), CG Triumverate Bold (#92248), and CG Times (#92500). All other fonts are optional.

• High resolution printhead for sharp graphics and text.

• Label Taken Sensor for detecting removal of labels in Tear-Off mode (and

in Peel-Off mode when optional rewinder is installed).

• Tear-Off mode for positioning the label at the tear-off position and

detecting its removal before printing the next label.

• Tear-Off Strip mode for printing a specified number of labels and

positioning the last label at the tear-off position.

• 32MB DRAM memory (fixed).

• 8MB Flash memory (SIMM).

• Auto Label Mapping

for compatibility with programs written for IBM Line

Matrix printers.

• Ventless system for operation in environments with airborne particulate

matter without compromising performance.

• ZGL, TGL, IGL, and STGL Interpreters: PPI/ZGL (Zebra), PPI/TGL

(TEC), PPI/IGL (Intermec), and PPI/STGL (SATO) interpreters are powerful integration tools that allows the 6700 to function in virtually all legacy ZPL, TEC, IPL, and SGL application environments without requiring modification to host data stream.

Optional Features

Ask your authorized representative about the following enhancement options:

• Fonts: A selection of fonts is available to extend the capabilities of the

standard resident fonts.

• Internal Label Rewinder: In label peel-off mode, peels off labels one at a

time before printing the next label and rewinds the liner into a discardable roll. In batch rewind mode, rewinds printed labels into a removable roll.

• Memory Expansion:

• 16MB Flash SIMM - Replaces standard 8MB Flash SIMM, provides

additional memory for forms, logos, and fonts.

• Media Cutter: The cutter is used to automatically cut printed media when

the media exits the printer. Cutters are available in the Heavy Duty 4 , 6, and 8 inch models. See Appendix A for details.

Media Cutter Tray: This option is used with the media cutter option to catch the cut media in a bin.

Coax/Twinax Host Interface: This provides connection to a host computer system using a Coax or Twinax interface.

Optional Features

• Ethernet Interface Card: This option allows you to attach the printer to a

LAN (Local Area Network) rather than attaching it directly to a host computer.

Ethernet adapters are available as an internally installed option, mounted inside the printer with the 10/100Base-T (UTP) connection only.

• IPDS: IPDS™ is available for Twinax or a Ethernet or a combination of

both. (IPDS is not supported in SL/RFID models).

• TN5250/TN3270: The TN5250/TN3270 feature enables your printer to

communicate with an IBM host through a Ethernet using the 5250/3270 datastream. This feature allows you to use an application generated for the Twinax/Coax emulation to be printed through the Ethernet. (TN5250/ 3270 is not supported in SL/RFID models).

• Online Barcode Validator: This option provides online validation of

printed barcodes. When you incorporate a bar code quality procedure into the printing process, you will increase the overall bar code quality, reduce waste from misprinted bar codes, and achieve high, first-time read rates. This is increasingly important in newer, more efficient systems where manually entered data is not acceptable as a back-up function. Validation also minimizes the cost of returned products due to poor reading or unaccountable bar codes.

• RS-422: Serial interface option.

• Wireless Ethernet: This card provides wireless 802.11b connectivity

without expensive cabling and reconfigurations required from a wired network.

For more information about printer options, see Appendix B.

Chapter 1 Thermal Printer Technology

Thermal Printer Technology

Quiet and fast, with excellent print quality, your multifunction thermal printer uses an inline thermal printhead. The thermal printer operates differently from a line matrix or laser printer, because the thermal printer uses a printhead with heating elements and special paper or ribbon.

The Printing Process

The thermal printhead allows two modes of operation:

• Direct Thermal

During

direct

thermal printing, the thermal printhead selectively heats

small, rectangular

thermal

dots. When these contact the coated thermal paper, the dyes and developers in the coating react to the heat and develop an image. This mode of printing is generally used for short-term labeling applications.

• Thermal Transfer

During thermal

transfer

printing, the heated thermal dots contact a thermal ribbon. The heat reacts with the ribbon and bonds the image to the paper. This method is used especially for abrasive, long-storage applications and for specialized applications, such as in extreme environmental conditions or where tamper-proofing is required.

NOTE: Thermal transfer is not supported on 4 inch DT model printers.

Dynamic Print Control

Dynamic print control is a unique feature of your thermal printer that provides excellent print quality by preventing unevenness of print density.

Print quality largely depends on how the thermal paper or the thermal ribbon and thermal transfer paper responds to the heat of the thermal printhead. During printing, the thermal printhead must reach a set temperature in the shortest possible time. Then it must cool down to the original temperature in the shortest possible time after printing. Thus print quality is dependent on the precise control of the energy supplied to the thermal dots.

The dynamic print control is a method for predicting the quantity of heat required to print dots based on the results of the previous printing. This prevents unevenness of print density and results in the printing of narrowladder bar codes or vertical grid lines that are straight from the microscopic viewpoint.

+ 354 hidden pages

IBM Infoprint 6700 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual