IBM Infoprint 6500-v1P, Infoprint 6500 Series, Infoprint 6500-v15, Infoprint 6500-v20, Infoprint 6500-v5P Maintenance Manual
...
Infoprint 6500 Line Matrix Printers
Models 6500-v05, -v5P, -v10, -v1P, -v15, and -v20
Maintenance Information Manual
Form No. G544-5978-00
First Edition (July 2005)
This edition applies to the IBM Infoprint 6500 Line Matrix Printer.
The following paragraph does not apply to any other country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions; therefore, this statement may not apply to you. Requests for IBM publications should
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You may send your comments by facsimile to 1-800-524-1519, by E-mail to printpub@us.ibm.com, or by mail to:
IBM Printing Systems Division
Information Development
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USA
When you send information to IBM or IBM Printing Systems Division, you grant a nonexclusive right to use or distribute the
information in any way IBM or IBM Printing Systems Division believes appropriate without incurring any obligation to you.
Copyright International Business Machines Corporation, 2005. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM
Corp.
Before using this information and the product it supports, read the information in “Notices” on page 10.
Note!
Visit our home page at: http://www.ibm.com/printers
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3
Table Of Contents
ENERGY STAR .......................................................................................................................................................... 10
Notices............................................................................................................................................................................... 10
Communication Statements ........................................................................................................................................ 12
European Union (EC) Electromagnetic Compatibility Directives............................................................................... 16
Electrical Safety .......................................................................................................................................................... 17
Lightning Safety .......................................................................................................................................................... 17
Safety And Notices...................................................................................................................................................... 17
Trademarks and Service Marks .................................................................................................................................. 19
Safety Inspection ............................................................................................................................................................... 21
Preparation..................................................................................................................................................................21
Prepare The Printer For Inspection............................................................................................................................. 21
Inspect Mechanical Parts ............................................................................................................................................22
Inspect Electrical Parts................................................................................................................................................ 23
Preface .............................................................................................................................................................................. 26
About This Manual ...................................................................................................................................................... 26
Printing Conventions In This Manual .......................................................................................................................... 27
Related Documents..................................................................................................................................................... 28
About The Printer............................................................................................................................................................... 29
The IBM Infoprint 6500 Printer Family............................................................................................................................... 29
How To Identify The Printer ........................................................................................................................................ 30
Printer Configuration Code.......................................................................................................................................... 31
Forms Handling........................................................................................................................................................... 32
Important Maintenance Notes ..................................................................................................................................... 33
Controls And Indicators ..................................................................................................................................................... 34
Electrical Controls: Figure 5 ........................................................................................................................................ 34
Mechanical Controls: Figure 6 .................................................................................................................................... 37
Table of Contents
4
1 Diagnosing Problems..................................................................................................39
Introduction ........................................................................................................................................................................ 39
Troubleshooting At A Glance ... ......................................................................................................................................... 39
Start Of Call ....................................................................................................................................................................... 40
How To Troubleshoot ........................................................................................................................................................ 41
Troubleshooting Display Messages ................................................................................................................................... 42
Display Messages ....................................................................................................................................................... 42
Troubleshooting Other Symptoms ................................................................................................................................... 170
Communication Problems ......................................................................................................................................... 171
General Symptom List............................................................................................................................................... 176
2 Diagnostics ...............................................................................................................212
Contents .......................................................................................................................................................................... 212
Operator Print Tests ........................................................................................................................................................ 213
Selecting And Running Tests .................................................................................................................................... 215
Customer Engineer (CE) Tests........................................................................................................................................ 216
Boot Diagnostics Menu.................................................................................................................................................... 221
Hex Code Printout ........................................................................................................................................................... 224
Printer Information Menu ................................................................................................................................................. 226
Soft vs. Hard Reset.......................................................................................................................................................... 228
Soft Reset ................................................................................................................................................................. 228
Hard Reset (“Cycle Power”) ...................................................................................................................................... 228
Controller Board Status LEDs At Power Up .................................................................................................................... 229
Troubleshooting A New Installation ................................................................................................................................. 230
Printer Configuration ................................................................................................................................................. 230
Documentation .......................................................................................................................................................... 230
RibbonMinder**................................................................................................................................................................ 231
RibbonMinder Operation ........................................................................................................................................... 231
The Ribbon Log......................................................................................................................................................... 235
Downloading Microcode From IBM First.......................................................................................................................... 236
Clear NVRAM .................................................................................................................................................................. 237
Table of Contents
5
Loading Flash Memory .................................................................................................................................................... 238
Loading Through The Serial Or Parallel Port ............................................................................................................ 239
Loading Through the Network Interface Card (NIC) ................................................................................................. 248
Reprogramming the Security Key.................................................................................................................................... 250
Shuttle Electrical Shorts Test........................................................................................................................................... 252
Hammer Bank Power Cable Shorts Test......................................................................................................................... 253
Cable Shorts Test............................................................................................................................................................ 254
Main Wire Harness Test Diagnostic ................................................................................................................................ 256
Power Supply Operational Check.................................................................................................................................... 258
3 Locations ..................................................................................................................262
Locations Of Components And Assemblies .................................................................................................................... 262
4 Circuit Diagrams, Circuit Boards, Cables, and Switches..........................................264
Contents .......................................................................................................................................................................... 264
5 Removals and Adjustments ......................................................................................311
About This Chapter..........................................................................................................................................................311
Tools And Materials .................................................................................................................................................. 311
Preparing The Printer For Maintenance.................................................................................................................... 313
Restoring The Printer To Operation .......................................................................................................................... 314
Removal And Replacement Procedures.......................................................................................................................... 315
List Of Procedures .................................................................................................................................................... 315
Belt, Paper Feed Timing ........................................................................................................................................... 317
Belt, Platen Open ...................................................................................................................................................... 318
Circuit Board: PSA3 Controller.................................................................................................................................. 319
Circuit Board: Power Supply ..................................................................................................................................... 321
Circuit Breaker .......................................................................................................................................................... 322
Connector Shells....................................................................................................................................................... 323
Cover Assembly, Hammer Bank / Ribbon Mask ....................................................................................................... 325
Cover Assembly, Shuttle ........................................................................................................................................... 326
Table of Contents
6
Cover Assembly, Top, Pedestal Model ..................................................................................................................... 327
Dashpot..................................................................................................................................................................... 328
Ethernet Interface Assembly ..................................................................................................................................... 329
Fan Assembly, Cabinet Exhaust ............................................................................................................................... 330
Fan Assembly, Card Cage ........................................................................................................................................ 331
Fan Assembly, Hammer Bank .................................................................................................................................. 332
Hammer Spring Assembly ........................................................................................................................................ 333
IBM Coax/Twinax Expansion Board.......................................................................................................................... 337
Magnetic Pick-up (MPU) Assembly........................................................................................................................... 338
Memory Modules and Security Key .......................................................................................................................... 339
Motor Assembly, Paper Feed.................................................................................................................................... 342
Motor Assembly, Platen Open .................................................................................................................................. 344
Motor Assembly, Ribbon Drive.................................................................................................................................. 346
Operator Panel Assembly ......................................................................................................................................... 347
Paper Guide Assembly ............................................................................................................................................. 348
Paper Ironer .............................................................................................................................................................. 349
Platen ........................................................................................................................................................................ 350
Platen Stop Assembly ............................................................................................................................................... 354
Resistors, Terminating .............................................................................................................................................. 355
Ribbon Guide Assembly (L/R)................................................................................................................................... 357
RibbonMinder** Sensor............................................................................................................................................. 358
Shaft, Splined............................................................................................................................................................ 359
Shaft, Support ........................................................................................................................................................... 361
Shuttle Frame Assembly ........................................................................................................................................... 362
Spring, Extension, Hammer Bank ............................................................................................................................. 364
Switch Assembly, Paper Detector............................................................................................................................. 365
Switch Assembly, Platen Interlock ............................................................................................................................ 366
Tractor (L/R).............................................................................................................................................................. 367
Adjustment Procedures ................................................................................................................................................... 368
List Of Adjustments ................................................................................................................................................... 368
Belt, Paper Feed Timing, Adjustment (Figure 24)..................................................................................................... 369
Table of Contents
7
Belt, Platen Open, Adjustment (Figure 25) ............................................................................................................... 371
Paper Scale Alignment (Figure 26) ........................................................................................................................... 373
Platen Gap Adjustment (Figure 27)........................................................................................................................... 374
Ribbon Guide Alignment (Figure 28)......................................................................................................................... 376
Adjusting The End Of Forms Distance...................................................................................................................... 378
Hammer Phasing Adjustment ................................................................................................................................... 381
Coil Temperature Adjustment ................................................................................................................................... 383
Dynamic Paper Tension Adjustment......................................................................................................................... 384
Tractor Belt Tension Adjustment............................................................................................................................... 387
Ethernet Initialization ................................................................................................................................................. 389
6 Parts Catalog ............................................................................................................390
Organization Of This Chapter .......................................................................................................................................... 390
Illustrated Parts Breakdown ............................................................................................................................................. 390
7 Preventive Maintenance ...........................................................................................431
Contents .......................................................................................................................................................................... 431
Cleaning The Printer........................................................................................................................................................ 432
Cleaning The Exterior ...................................................................................................................................................... 432
Cleaning The Interior ....................................................................................................................................................... 433
Cleaning The Shuttle Frame Assembly ........................................................................................................................... 434
Cleaning The Card Cage Fan Assembly ......................................................................................................................... 436
A Installing And Relocating The Printer .......................................................................437
Installing And Configuring The Infoprint 6500 Printer ...................................................................................................... 437
Relocating The Infoprint 6500 Printer.............................................................................................................................. 437
B Communication Adapters .........................................................................................438
Contents .......................................................................................................................................................................... 438
Ethernet Interface Assembly............................................................................................................................................ 439
Ethernet Troubleshooting Tips......................................................................................................................................... 439
IBM Coax/Twinax Expansion Board ................................................................................................................................ 444
Table of Contents
8
C Power Cords And Adapters......................................................................................445
D ASCII Codes ............................................................................................................447
E SureStak** Power Stacker .......................................................................................451
Contents .......................................................................................................................................................................... 451
Introduction ...................................................................................................................................................................... 452
How To Operate The Power Stacker............................................................................................................................... 453
Stacker Problems ............................................................................................................................................................ 459
Removing The Power Stacker ......................................................................................................................................... 465
Installing The Power Stacker ........................................................................................................................................... 473
Replacing The Constant Force Spring............................................................................................................................. 485
Replacing The Timing Belts............................................................................................................................................. 487
Replacing The Roller Drive Shaft .................................................................................................................................... 491
Illustrated Parts Breakdown ............................................................................................................................................. 494
List of Illustrations ..................................................................................................................................................... 494
F Printer Specifications................................................................................................504
Contents .......................................................................................................................................................................... 504
Ribbon Specifications ...................................................................................................................................................... 505
Ordering Ribbons............................................................................................................................................................. 505
6500-v Models........................................................................................................................................................... 505
Paper Specifications ........................................................................................................................................................ 507
Labels........................................................................................................................................................................ 508
Printer Dimensions and Weight ....................................................................................................................................... 508
Environmental Characteristics ......................................................................................................................................... 509
Temperature.............................................................................................................................................................. 509
Relative Humidity ...................................................................................................................................................... 509
Noise Levels.............................................................................................................................................................. 509
Electrical Characteristics ................................................................................................................................................. 510
Interfaces......................................................................................................................................................................... 511
Table of Contents
9
Cables.............................................................................................................................................................................. 511
Printing Rates .................................................................................................................................................................. 512
G Metric Conversion Tables ........................................................................................515
Length ....................................................................................................................................................................... 515
Torque and Force...................................................................................................................................................... 516
Mass and Density...................................................................................................................................................... 516
Temperature.............................................................................................................................................................. 517
Power ........................................................................................................................................................................ 517
H Torque Table............................................................................................................518
I Abbreviations .............................................................................................................520
ENERGY STAR
10
E
NERGY STAR
The Environmental Protection Agency ENERGY STAR® Computers program is a partnership effort with manufacturers of data
processing equipment to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and
copiers to help reduce air pollution and global warming caused by electricity generation.
IBM* Printing Systems Company participates in this program by introducing printers that reduce power consumption when they
are not being used. As an E
NERGY STAR
®
Partner, IBM Printing Systems Company has determined that this product meets the
E
NERGY STAR
®
guidelines for energy efficiency.
NOTE: The E
NERGY STAR
®
emblem does not represent EPA endorsement of any product or service.
Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in other countries. Consult your IBM
representative for information on the products and services currently available in your area. Any reference to an IBM product,
program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any IBM intellectual property rights may be used
instead. However, it is the user’s responsibility to evaluate and verify the operation of any non-IBM product, program, or
service.
IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this
document does not give you any license to these patents. You can send license inquires, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785 U.S.A.
ENERGY STAR
11
The following paragraph does not apply to the United Kingdom or any other country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information
herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in
the product(s) described in this publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as
an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use
of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation
to you.
Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other
operating environments may vary significantly. Some measurements may have been made on development-level systems and
there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some
measurement may have been estimated through extrapolation. Actual results may vary. Users of this document should verify
the applicable data for their specific environment.
Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements
or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance,
compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be
addressed to the suppliers of those products.
This information contains examples of data and reports used in daily business operations. To illustrate them as completely as
possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and
any similarity to the names and addresses used by an actual business enterprise is entirely coincidental.
If you are viewing this information softcopy, the photographs and color illustrations may not appear.
For online versions of this book, we authorize you to:
• Copy, modify, and print the documentation contained on the media, for use within your enterprise, provided you reproduce
the copyright notice, all warning statements, and other required statements on each copy or partial copy.
Communication Statements
12
• Transfer the original unaltered copy of the documentation when you transfer the related IBM product (which may be either
machines you own, or programs, if the program’s license terms permit a transfer). You must, at the same time, destroy all
other copies of the documentation.
You are responsible for payment of any taxes, including personal property taxes, resulting from this authorization.
Your failure to comply with the terms above terminates this authorization. Upon termination, you must destroy your machine
readable documentation.
Communication Statements
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not
responsible for any radio or television interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC Fules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
European Union (EU) Conformity Statement
IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-IBM option cards.
Hereby, IBM declares that this product is in complicance with the essential requirements and other relevent
provisions of Directive 1999/5/EC.
Communication Statements
13
This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to
European standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to
provide reasonable protection against interference with licensed communication devices.
Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference
to radio and TV communications and to other electrical or electronic equipment. Such cables and connectors are available from
IBM authorized dealers. IBM cannot accept responsibility for any interference caused by using other than recommended cables
and connectors.
Industry Canada Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A conform á la norme NMB-003 du Canada.
Statement of CISPR 22 Edition 2 Compliance
Attention: This is a Class A Product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.
Japanese VCCI Class A
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may
be required to take adequate measures.
WARNING
Communication Statements
14
Japanese JEITA Statement
Taiwan
Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the
user will be required to take adequate measures.
Australia/New Zealand
Attention: This is a Class A Product. In a domestic enviroment this product may cause radio interference in which case the
user may be required to take adequate measures.
Communication Statements
15
Korea
China
Declaration: This is a Case A Product. In a domestic environment this product may cause radio interference in which case the
user may be required to take practical actions.
German Conformity Statement
Handbuchtexte: FCC class A entspricht: EMVG Klasse A
Text für alle in Deutschland vertriebenen EN 55022 Klasse A Geräte:
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichket von Geräten (EMVG) vom
18. September 1998 (bzw. der EMC EG Richtlinie 89/336):
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen das EG-Konformitätszeichen - CE - zu führen.
Verantwortlich für die Konformitätserklärung nach Paragraph 5 des EMVG ist die IBM Deutschland Informationssysteme
GmbH, 70548 Stuttgart.
European Union (EC) Electromagnetic Compatibility Directives
16
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:
Das Gerät erfüllt die Schutzanforderungen nach EN 55022 Klasse A und EN 50024.
EN 55022 Klasse A Gerdte müssen mit folgendem Warnhinweis versehen werden: Warnung: dies ist eine Einrichtung der
Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen öerursachen; in diesem Fall kann vom Betreiber verlangt
werden, angemessene Maßnahmen durchzuführen und dafür aufzukommen.
EN 55024 Hinweis:
Wird dieses Gerät in einer industriellen Umgebung betrieben (wie in EN 55024 festgelegt), dann kann es dabei eventuell
gestört werden. In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu öergrvßern.
Anmerkung:
Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu
betreiben.
European Union (EC) Electromagnetic Compatibility Directives
This product conforms to the protection requirements of EC Council Directive 89/336/EEC on the approximation of the laws of
the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the
protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option
cards.
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom 9.Nov.92 das EG-Konformitätszeichen zu
furhren.
Properly shielded and grounded cables and connectors must be used to reduce the potential for causing interference to radio
and TV communication and to other electrical or electronic equipment. IBM cannot be responsible for any interference caused
by using other than recommended cables and connectors.
This product has been tested and found to comply with limits for Class A Information Technology Equipment according to
CISPR 22/European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed communication equipment.
Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user
may be required to take adequate measures.
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese Klasse von Geräten gilt folgende Bestimmung nach
dem EMVG:
Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer Genehmigung des Bundesminesters für
Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung
wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind.
Electrical Safety
17
(Auszug aus dem EMVG vom 9.Nov.92, Para.3, Abs.4)
Hinweis: Dieses Genehmigungsverfahren ist von der Deutschen Bundespost noch nicht veröffentlict worden.
Electrical Safety
The printers are inspected and listed by recognized national testing laboratories: Underwriters Laboratories, Inc. (UL**) in the
U.S.A., Canadian Standards Association (CSA**) in Canada, and TUV Rheinland. Listing of a product by a national testing
laboratory indicates that the product is designed and manufactured in accordance with national requirements intended to
minimize safety hazards. Remember, however, that this product operates under conditions of high electrical potentials and heat
generation, both of which are functionally necessary.
Lightning Safety
To avoid personal risk, do not install or reconfigure a communication port or a teleport during a lightning storm.
Safety And Notices
For your safety and to protect valuable equipment, always read and comply with all information highlighted under notes and
notices:
<#> This symbol indicates the presence of a hazard that could cause death or serious injury. Danger and
Caution notices are numbered to help you find the translated versions in the
IBM 6500 Safety Notices
booklet.
<#> This symbol indicates the presence of a hazard that could cause moderate or minor injury.
<#> This symbol indicates a heavy assembly that requires two or more persons to lift or hold.
DANGER
CAUTION
CAUTION
Safety And Notices
18
ATTENTION
Attention indicates the possibility of damage to a device, program, system, or data.
IMPORTANT
Important indicates information vital to proper operation of the printer.
NOTE: A note gives you helpful information and tips about printer operation and maintenance.
<#> This symbol indicates a part or assembly that is hot enough to burn you.
<#> This symbol indicates a part or assembly that is sharp enough to cut you.
CAUTION
CAUTION
Trademarks and Service Marks
19
Trademarks and Service Marks
The following terms are trademarks of IBM Corporation in the United States or other countries or both, and are designated by
one asterisk ( * ) in this manual:
AS/400
IBM
Infoprint
Intelligent Printer Data Stream
IPDS
PC-DOS
RISC System/6000
SCS
Token-Ring
The following terms are trademarks of other companies, and are designated by two asterisks ( ** ) in this manual:
Acrobat Adobe Systems Incorporated
Adobe Adobe Systems Incorporated
Auto Label Mapping Printronix, Inc.
Centronics Genicom Corporation
Code V Quality Micro Systems
CSA Canadian Standards Association
Dataproducts Dataproducts Corporation
ECOS ECOS Electronics Corp., Inc., Oak Park, Ill.
EIA Electronic Industries Association
Energy Star United States Environmental Protection Agency
Fluke John Fluke Manufacturing Co., Inc.
IEEE Institute of Electrical and Electronics Engineers, Inc.
IGP Printronix, Inc.
Trademarks and Service Marks
20
LinePrinter Plus, LP+ Printronix, Inc.
MS-DOS Microsoft Corporation
MTOS Industrial Programming, Inc.
PGL Printronix, Inc.
PKZIP PKWARE, Inc.
Printronix Printronix, Inc.
PSA3 Printronix, Inc.
QMS Quality Micro Systems, Inc.
RibbonMinder Printronix, Inc.
SureStak Printronix, Inc.
Torx Camcar/Textron Inc.
UL Underwriter’s Laboratories, Inc.
Windows 3.1x, 95, 98, Me, NT, 2000, and XP Microsoft Corporation
Preparation
21
Safety Inspection
Safety devices to protect customers, operators, and service personnel from injury are installed in all IBM printers. Use this
inspection guide as an aid in identifying possible unsafe conditions in an Infoprint* 6500 printer.
Do the inspection steps outlined in this section before the normal inspection for Maintenance Agreement Qualification, or any
time you are instructed to make a safety inspection.
If you find any unsafe conditions, determine the severity of the hazard and whether or not you can continue the inspection
without first correcting the problem.
IMPORTANT
The correction of any unsafe condition is the customer’s responsibility.
Preparation
You must have completed the "CE Basic Electricity" training course (self-study course number BOPS08XS or current level) to
do this Safety Inspection.
Have the following items available:
•
Electrical Safety for IBM Customer Engineers
, Order No. S229-8124.
• A Fluke** meter (P/N 8496278) or similar device for measuring electrical resistance and voltage.
• An ECOS** Electrical Safety Tester (P/N 6339695) in the United States or a similar safety tester in other countries.
For each safety check on the following pages, do the steps in the order presented. Do not omit any steps.
Prepare The Printer For Inspection
To prepare the printer for a safety inspection, read the safety notices below, then do all the steps that follow.
<3> Hazardous voltages are present in the printer with the power cord connected to the power source. Switch
off printer power and unplug the printer power cord before proceeding.
<4> Do not connect or disconnect any communication port, teleport, attachment connector, or power cord
during an electrical storm.
<5> Power off the printer and disconnect the power cord
before
connecting or disconnecting a
communication port, teleport, or attachment cable connector.
DANGER
Inspect Mechanical Parts
22
1. Have the operator take the printer off-line.
2. Power off the printer.
3. Unplug the printer power cord from the customer’s power outlet.
Inspect Mechanical Parts
Top Cover And Cabinet Doors
1. Inspect the top cover:
a. Open the top cover. On cabinet models, make sure the dashpot holds the cover up in the open position.
b. Make sure the window is not cracked or broken.
c. Make sure the seal around the top cover is not cracked or broken.
d. Make sure there are no exposed sharp edges.
e. Make sure the wireform paper guide assembly is undamaged.
f. Make sure the electrostatic discharge (ESD) fingers are not loose or damaged. Make sure they touch the contact strips
on the frame when the cover is closed.
g. Close the top cover. Make sure the operator panel is centered in the opening of the cover.
2. On cabinet models, inspect the front and rear cabinet doors:
a. Make sure the seals and magnetic strips are not loose or damaged.
b. Make sure the restraining cable is attached and unbroken.
c. Make sure there are no exposed sharp edges.
d. Open the rear cabinet door and inspect the lower rear paper path for the following:
Make sure the paper stacker tray assembly or optional power stacker is in place and undamaged.
Print Mechanism
1. Open the printer top cover.
2. Make sure the shuttle cover is correctly installed and undamaged. (See page 326.)
3. Make sure the paper guide assembly is correctly installed and undamaged. (See page 348.)
Inspect Electrical Parts
23
Inspect Electrical Parts
Safety Ground Path
1. Make sure the printer power cord is unplugged.
2. Cabinet Model: Remove the paper guide assembly (page 348).
Pedestal Model: Remove the top cover assembly (page 327).
3. Make sure the ground cable from the circuit breaker power leads is undamaged and firmly attached to the ground lug on
the wall of the card cage, as shown in Figure 1.
NOTE: Ground paths for the printer are summarized in and Figure 2.
Figure 1. This figure is a detail drawing showing the ground lug for the circuit breaker of cabinet models.
4. Set a Fluke meter (P/N 8496278) or similar device to the lowest resistance scale. Measure the resistance between the
power cable ground pin and the printer frame: safety ground circuits should measure 0.1 Ohm or less.
5. Cabinet Model: Install the paper guide assembly (page 348).
Pedestal Model: Install the top cover assembly (page 327).
Ground Lug
NOTE: The card cage fan
and power supply board are
removed here for clarity.
Ground Cable
(To Power
Supply J1)
IEC 320 AC Power
Connector (J301)
Circuit
Breaker
Inspect Electrical Parts
24
Figure 2. This figure shows the ground path diagram for the Infoprint 6500 printer.
AC Power
On/Off Switch
+5V Remote
+5V
+48V
+5V
+5V
+48V
+48V
+24V
+48V
+8.5
+48V
+8.5V
+5V
+5V
+48V
+48V
+5V
Primary
Earth
Ground
P101
1
2
3
4
5
6
7
8
9
10
11
12
N AC FAIL
N STBY
+5V
+5V
+5V RET / LOGIC GND
+5V RET / LOGIC GND
+5V RET / LOGIC GND
+5V RET / LOGIC GND
+8.5V
+8.5V
+48V
+48V
PSA3 Controller
+8.5V
HBL =
RibbonMinder
Sensor
Inspect Electrical Parts
25
Customer Power Source Service Check
Use an ECOS Electrical Safety Tester (P/N 6339695) in the United States or a similar safety tester in other countries.
NOTE: The ECOS tester will trip ground fault detector protected outlets. This is a good test of the ground fault detector. Reset
the outlet as needed.
Plug the ECOS meter into the customer’s outlet. Follow the instructions supplied with the meter to test for the following:
• Wiring errors
• Low voltage
• Neutral to ground short
• Ground path impedance
• Neutral impedance
NOTE: The customer is responsible for correcting problems with the power source.
Each branch circuit must be grounded for safety and correct operation of the printer. This ground must be connected either to
the electrical service ground or to a suitable building ground. The printer power cable has a green or green/yellow insulated
grounding conductor. This is a ground line,
not
a neutral line.
Power Cable
1. Make sure the power cable is not damaged.
2. Make sure the power plug is the correct type.
Power On / Off Verification
1. Make sure all covers are installed.
2. Plug the power cable into the customer’s power outlet.
3. Power on the printer and watch the LCD.
4. Verify that the power-on diagnostic tests and initialization routines are successful.
5. After successful initialization, the printer should cycle automatically to either the READY or NOT READY mode, depending
on which power on state was selected when the printer was configured.
6. Power off the printer. Verify that the LCD goes completely blank and all fans stop.
About This Manual
26
Print Interlock Service Check
1. Power on the printer.
2. Open the printer top cover.
3. Open the forms thickness lever. The LCD should display “057 CLOSE PLATEN.”
4. Close the forms thickness lever. The fault message should clear.
Preface
This publication explains how to maintain and repair IBM Infoprint 6500 line matrix printers.
THIS MANUAL IS INTENDED FOR USE BY TRAINED SERVICE PERSONNEL ONLY.
About This Manual
This is a field service maintenance manual for IBM Infoprint 6500 line matrix printers. Refer to the Table of Contents or the
Index to locate the maintenance information you need.
How To Replace Parts
1. Go to Removals and Adjustments on page 311.
2. Find the removal procedure for the part you want to replace.
3. Read the entire procedure
before
you do the procedure. This is important for two reasons:
• Notes and notices provide important information. (Notices are defined on page 17.)
• There are different models in the Infoprint 6500 family; procedures and parts can differ depending on the model.
4. Gather the tools you will need.
5. Do the procedure.
Printing Conventions In This Manual
27
How To Order Parts
Go to the Parts Catalog on page 390, which contains drawings of all printer assemblies. Locate the part you need. Following
each illustration is a list of the parts shown and their part numbers.
When locating parts, note the following:
• If a part number is listed you can order that part or assembly. If a component is part of a field kit, order the kit.
• Parts marked “Ref” (reference) are not spared or are part of another assembly.
• Part numbers are not listed for common fasteners.
• Look for the following features in the illustrations:
Printing Conventions In This Manual
Operator panel keys and LCD messages are set off from regular text in this manual:
• Operator panel keys and indicators are printed boldface and UPPERCASE.
Example: Press the CANCEL key, then press the START key.
• Liquid Crystal Dislay (LCD) messages are printed in capital letters inside quotation marks ( “ ” ).
Example: Press the STOP key. “NOT READY” appears on the LCD.
• Key combinations are denoted by the + (plus) symbol.
Example: Press SCROLL ↑ + SCROLL ↓
means
Press the SCROLL ↑ key and the SCROLL ↓ key at the same time.
90
85
80
87
This bracket indicates that item
90 is a kit containing parts 80,
85, and 87.
A
A
This kind of arrow points to an
area that is ...
Enlarged where you see
the larger letter.
Related Documents
28
Related Documents
This manual does not explain how to configure and operate the printer, or how to program application software for operation
with the printer. That information is in the following manuals:
Manual Form Number
IBM Infoprint 6500 Line Matrix Printer: User’s Manual, English S544-5957
IBM Infoprint 6500 Line Matrix Printer: Quick Start Guide, English S544-5968
IBM Infoprint 6500Line Matrix Printer: ANSI Programmer’s Reference G544-5983
IBM Infoprint 6500Line Matrix Printer: ASCII Programmer’s Reference G544-5979
IBM Infoprint 6500Line Matrix Printer: CTA Programmer’s Reference G544-5982
IBM Infoprint 6500Line Matrix Printer: IPDS Programmer’s Reference S544-5984
IBM Infoprint 6500Line Matrix Printer: Code V Programmer’s Reference Manual G544-5981
IBM Infoprint 6500Line Matrix Printer: IGP Programmer’s Reference Manual G544-5980
IBM Infoprint 6500Line Matrix Printer: Ethernet Interface User’s Manual G550-0440
IBM Infoprint 6500 Line Matrix Printer: Warranty Manual, Non-Americas G550-0424
IBM Infoprint 6500 Line Matrix Printer: Safety Manual, Worldwide G550-0418
IBM Infoprint 6500 Line Matrix Printer: Softcopy SOLW and User Documentation, Worldwide GK3T-9926
Printing Systems SOLW Customer Notice, Worldwide G550-0423
Related Documents
29
About The Printer
The entire system architecture of an IBM Infoprint 6500 line matrix printer is contained on a single controller board. The use of
permanent SDRAM, replaceable flash memory, and PCI expansion slots on the controller board permits rapid access to stored
printer emulations and fast processing of print data. A variable-speed shuttle and precise paper control enable the printer to
print a wide variety of high-volume jobs with minimum maintenance and maximum reliability.
IGP** and Code V** Printronix** emulations
are simple but versatile graphics programming languages that load into flash
memory. These printers are therefore excellent bar code and graphics printers.
Although technologically advanced, an Infoprint 6500 printer is easy to use. The operator can select every printer function at
the operator panel or by sending printer control codes in the data stream from the host computer.
The IBM Infoprint 6500 Printer Family
The Infoprint 6500 line matrix printer family consists of pedestal mount and floor cabinet models that print at the speeds shown
in Table 1 on page 30. The print speeds listed in Table 1 are the maximum attainable under controlled test conditions. The print
speed of real print jobs is determined by the interaction of many variables and is rarely a single, unchanging speed.
Infoprint 6500 printers have quiet and efficient black cabinets and pedestals, a new operator panel, and feature the PSA3**
controller board. The PSA3 controller board has faster memory, streamlined architecture, and two PCI expansion slots.
NOTE: Infoprint 6500 printers have a redesigned card cage and input/output ports, making the PSA3 controller board and
associated electronic components incompatible with IBM 6400-i or 6400 printers.
IMPORTANT
When replacing components, be careful to order the correct spares for the model you are servicing.
How To Identify The Printer
30
How To Identify The Printer
The model number of the printer indicates the printer family, rated maximum print speed, and type of enclosure. (See Figure 3.)
Figure 3. This figure shows how to interpret printer model numbers.
Table 1. The Infoprint 6500 Printer Family
Model Number
Print Speed of
Draft Mode Text
Enclosure Hammer Bank
6500-v05 500 LPM * Floor Cabinet 28 Hammers
6500-v5P 500 LPM Pedestal 28 Hammers
6500-v10 1000 LPM Floor Cabinet 60 Hammers
6500-v1P 1000 LPM Pedestal 60 Hammers
6500-v15 1500 LPM Floor Cabinet 102 Hammers
6500-v20 2000 LPM Floor Cabinet 126 Hammers
* Lines Per Minute
Infoprint 6500 Printer Family
6500-v5P
Housing Code:
P = Pedestal Model
0 or 5 = Cabinet Model
Speed Rating:
v05 = 500 LPM
v5P = 500 LPM
v10 = 1000 LPM
v1P = 1000 LPM
v15 = 1500 LPM
v20 = 2000 LPM
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