IBMInfoprint21
QuickReferenceCard
Gettingstarted:
1
Installyourprinterandturniton.
Seethe
thatcamewithyourprinter
forinstructions.
2
Printaconfigurationpage.
Seethesectionofthisforinstructions.
3
Installanyoptions,suchasduplexunit,extrapapertrays,
offsetoutputbin,networkcard,ormemoryfeature.
Seetheinstructionsthataccompanyeachoptionforinstallationinstructions.
4
Connecttheprintertoaparallelcableornetwork.
SeethedocumentationthatcomeswiththeIBMNetworkCard
forinstructionsonconnectingyourprintertoanetwork.SeetheUser's
Guideforinformationonconnectingaparallelcable.
5
Installtheprinterdriversforyouroperatingsystem.
FollowtheinstructionsontheCD-ROM.
QuickSetupPoster
OperatorPanelQuickReferenceCard
G544-5700-00
Paperexitarea
Operatorpanel
Frontcover
LocationofPrinterParts
Auxiliarytray
Powerswitch
550-sheettray
(Tray1)
OffsetOutputBin
OffsetOutputBin
Envelope
Feeder
Paperamount
indicator
Topcover
Rearcover
Serialnumber
(oninside)
Face-upTray
Powercord
receptacle
Sidecover
OptionalTrays
(Tray2,Tray3)
550-SheetTrays
550-SheetTrays
LoadingTrays
AuxiliaryTray
One-sided
Letterhead
Two-sided
Letterhead
One-sided
Letterhead
One-sided
Pre-punched
Two-sided
Pre-punched
Two-sided
Letterhead
SupportedSizes
LetterMonarch
LegalHagaki
FolioCOM10
A4C5
B5-JISDL
A5B5-ISO
EXEC
Statement
Custom
Envelopes
(flapup,onleft)
SupportedSizes
LetterMonarch
LegalHagaki
FolioCOM10
A4C5
B5-JISDL
A5B5-ISO
EXEC
Statement
Custom
EnvelopeFeeder
One-sided
Pre-punched
Loadwithflapsdown
Two-sided
Pre-punched
Envelopes
(flapdown,onleft)
SupportedSizes
Monarch
COM10
C5
DL
Customenvelopes
Hagaki(JapanOfficialPostcard)
READY
Online
Enter
Infoprint21
Paper
Menu Item
Toner
Attention
Value
OperatorPanel
Messagedisplay
area
Indicatorlights
Keys -navigate
menus,place
printerofflineor
online
IndicatorLights
Printer
online
andidle
Printer
receiving
data
Printer
offline
or
or
Apaper
trayislow
orempty
Printer
operating
normally
=On
=Blinking
=Off
Toneris
low
Printer
operating
normally
Printer
requires
attention
Printer
operating
normally
CommonMessages
MessageAction
READY
WARMINGUP...
OFFLINEOnline
KEYNOTVALID
LOAD
<size><dimensions>
IN
<type><tray>
MENUSLOCKED
02TONERLOW
COVEROPEN
<nn>
11TRAYEMPTY
LOAD
12AUX/ENVEMPTY
LOAD
2PAPERJAM
<nn>
POWEROFF/ON
<tray>Loadpaperofthespecifiedsizeinthe
<size><type>specifiedtray.
<trayorenvelopefeeder.
size><type>
<nn>ClearingPaperJams
ERROR
Nonerequired,theprinterisready.
WaitforREADYmessage.
Presstomakeprinterready.
Somekeysrequiretheprintertobeoffline.
Presstotakeprinteroffline.
Online
Loadthecorrectmediainthetray.
Youcanviewmenusettings,butyoucannot
changethem.Youcanstillprintpagesfrom
theTestMenu.
Replacetonercartridge.
Closethespecifiedcover.
Loadthespecifiedmediaintheauxiliary
SeeonthisQuick
ReferenceCard.
Poweroff,thenpowerontheprinter.
Iferrorpersists,callforservice.
PaperOnline
AttentionToner
Printinga
ConfigurationPage
1.MenuPressthekeyuntilTESTMENUappearsinthe
messagedisplayarea.
TESTMENU
2.ItemPressthekeyuntilPRINTERCONFIG
TESTMENU
PRINTERCONFIG
3.Enter
Pressthekeytoprinttheconfigurationpage.
(Ittakesamomentortwo.)
4.Online
Pressthekeyagaintoexitmenumode.
READY
OperatorPanelMenus
Note: Italics indicatemenusanditemsthatappearonlywhentheaffectedoptionisinstalled.
TEST MENU
TEST MENU
PRINTER CONFIG
PRINTER CONFIG
NETWORK CONFIG
NETWORK CONFIG
PRINT PS FONTS
PRINT PS FONTS
PRINT PCL FONTS
PRINT PCL FONTS
PRINT PS FORMS
PRINT PS FORMS
PRINT PCL MACROS
PRINT PCL MACROS
PRINT DEMO
PRINT DEMO
PRINT IPDS FONTS
PRINT IPDS FONTS
PRINT SCS CHARS
PRINT SCS CHARS
ONLINE HEX PRT
ONLINE HEX PRT
CANCEL HEX PRT
CANCEL HEX PRT
CX HEX PRT
CX HEX PRT
CANCEL CX PRT
CANCEL CX PRT
TX HEX PRT
TX HEX PRT
CANCEL TX PRT
CANCEL TX PRT
↓
↓
RESET MENU
RESET MENU
CANCEL PRINT JOB
CANCEL PRINT JOB
FACT DEF PRINTER
FACT DEF PRINTER
FACT DEF TKN RNG
FACT DEF TKN RNG
FACT DEF ETHER
FACT DEF ETHER
FACT DEF COAX
FACT DEF COAX
FACT DEF TWINAX
FACT DEF TWINAX
CLEAN DISK
CLEAN DISK
FORMAT FLASH
FORMAT FLASH
RESET IPDS FONTS
RESET IPDS FONTS
↓
↓
PAPER MENU
PAPER MENU
SOURCE
SOURCE
OUTPUT
OUTPUT
DUPLEX
DUPLEX
BINDING
BINDING
BLANK PG
BLANK PG
TRAY RENUM
TRAY RENUM
MANUAL
MANUAL
PCL ORIENT
PCL ORIENT
TRAY1TYPE
TRAY1TYPE
TRA1SIZ
TRA1SIZ
TRAY2TYPE
TRAY2TYPE
TRA2SIZ
TRA2SIZ
TRAY3TYPE
TRAY3TYPE
TRA3SIZ
TRA3SIZ
AUXTYPE
AUXTYPE
AUX SIZE
AUX SIZE
ENV TYPE
ENV TYPE
ENVSIZE
ENVSIZE
↓
↓
CUSTOM FORMS
CUSTOM FORMS
SIZE1UNITS
SIZE1UNITS
SIZE1LEN
SIZE1LEN
SIZE1WIDTH
SIZE1WIDTH
SIZEnUNITS
SIZEnUNITS
SIZEnLEN
SIZEnLEN
SIZEnWIDTH
SIZEnWIDTH
SIZ10UNITS
SIZ10UNITS
SIZ10LEN
SIZ10LEN
SIZ10WIDTH
SIZ10WIDTH
CONFIG MENU
CONFIG MENU
JAMRECOVERY
JAMRECOVERY
PWRSAV
PWRSAV
DENSITY
DENSITY
QUALITY
QUALITY
TONER LOW
TONER LOW
RAMDISK
RAMDISK
SPOOL JOBS
SPOOL JOBS
↓
↓
PCL MENU
PCL MENU
RESOLUTION
RESOLUTION
COPIES
COPIES
PAGESIZE
PAGESIZE
EDGE-EDGE
EDGE-EDGE
FORM LINES
FORM LINES
FNTSRC
FNTSRC
FONTNUM
FONTNUM
PT.SIZE (propor tional font)
PT.SIZE (propor tional font)
PITCH (fixed font)
PITCH (fixed font)
SYMSET
SYMSET
AUTO RESET
AUTO RESET
↓
↓
PCLXL MENU
PCLXL MENU
RESOLUTION
RESOLUTION
COPIES
COPIES
EDGE-EDGE
EDGE-EDGE
↓
↓
PS MENU
PS MENU
RESOLUTION
RESOLUTION
COPIES
COPIES
PRINT ERRS
PRINT ERRS
EDGE-EDGE
EDGE-EDGE
RES MEMORY
RES MEMORY
↓
↓
IPDS MENU
IPDS MENU
DEF CD PAG
DEF CD PAG
EMULATION
EMULATION
DEF FGID
DEF FGID
CPI
CPI
VPA CHK
VPA CHK
X-OFFSET
X-OFFSET
Y-OFFSET
Y-OFFSET
PAGE
PAGE
EDGE-EDGE
EDGE-EDGE
FONT SUB
FONT SUB
PRINT MODE
PRINT MODE
CACHING
CACHING
FONT CAPT
FONT CAPT
EARLY COMPL
EARLY COMPL
RESOLUTION
RESOLUTION
GCS
GCS
BAR CODE
BAR CODE
BOX DRAW
BOX DRAW
AUX
AUX
ENV
ENV
TRAY 1
TRAY 1
TRAY 2
TRAY 2
TRAY 3
TRAY 3
CUSTOM FORM
CUSTOM FORM
PARALLEL MENU
PARALLEL MENU
PERSONALTY
PERSONALTY
BI-DI
BI-DI
TIMEOUT
TIMEOUT
↓
↓
NETWORK MENU
NETWORK MENU
TCP/IP
TCP/IP
NETWARE
NETWARE
NETBIOS
NETBIOS
APPLETALK
APPLETALK
SPEED
SPEED
LAA ADDRESS
LAA ADDRESS
↓
↓
TCP/IP MENU
TCP/IP MENU
IP ADDRESS
IP ADDRESS
SUBNET MASK
SUBNET MASK
GATEWAY ADDRESS
GATEWAY ADDRESS
BOOTP
BOOTP
DHCP
DHCP
WEB PAGES
WEB PAGES
↓
↓
NETWARE MENU
NETWARE MENU
PERSONALTY
PERSONALTY
802.3 (Ethernet only)
802.3 (Ethernet only)
ETHER II (Ethernet only)
ETHER II (Ethernet only)
802.2
802.2
SNAP
SNAP
↓
↓
NETBIOS MENU
NETBIOS MENU
PERSONALTY
PERSONALTY
↓
↓
APPLETALK MENU
APPLETALK MENU
PERSONALTY
PERSONALTY
TIMEOUT
TIMEOUT
↓
↓
COAX SCS MENU
COAX SCS MENU
TRAY 1
TRAY 1
TRAY 2
TRAY 2
TRAY 3
TRAY 3
AUX
AUX
ENV
ENV
APO
APO
LPI
LPI
LINE SPACING
LINE SPACING
CPI
CPI
MPL
MPL
MPP
MPP
CODE PAGE
CODE PAGE
PA1
PA1
PA2
PA2
TWINAX SCS MENU
TWINAX SCS MENU
TRAY 1
TRAY 1
TRAY 2
TRAY 2
TRAY 3
TRAY 3
AUX
AUX
ENV
ENV
LPI
LPI
CPI
CPI
CODE PAGE
CODE PAGE
APO
APO
↓
↓
COAXIAL SETUP
COAXIAL SETUP
PORT TMEOUT
PORT TMEOUT
IRQ TMEOUT
IRQ TMEOUT
HLD TMEOUT
HLD TMEOUT
BUSY TMEOUT
BUSY TMEOUT
EDGE-EDGE
EDGE-EDGE
EAB
EAB
BUFFERSIZE
BUFFERSIZE
EARLY COMPL
EARLY COMPL
TBM
TBM
LBM
LBM
↓
↓
TWINAX SETUP
TWINAX SETUP
SCS ADDR
SCS ADDR
IPDS ADDR
IPDS ADDR
EDGE-EDGE
EDGE-EDGE
BUFFERSIZE
BUFFERSIZE
SCS TMEOUT
SCS TMEOUT
IPDS TMEOUT
IPDS TMEOUT
↓
↓
COAX DSC/DSE
COAX DSC/DSE
CASE
CASE
PRINT IMAGE
PRINT IMAGE
CR AT MPP+1
CR AT MPP+1
NL AT MPP+1
NL AT MPP+1
FF DATA
FF DATA
FF LAST
FF LAST
FF VALID
FF VALID
AUTO FUNCT
AUTO FUNCT
↓
↓
MACHINE INFO
MACHINE INFO
PAGE CT
PAGE CT
TONER CT
TONER CT
FUSER CT
FUSER CT
RESET TONER CT
RESET TONER CT
RESET FUSER CT
RESET FUSER CT
CTL CODE
CTL CODE
IPDS CODE
IPDS CODE
COAX CODE
COAX CODE
TX CODE
TX CODE
S/N
S/N
↓
↓
LANGUAGE MENU
LANGUAGE MENU
LANG
LANG
CustomPaperandEnvelopeSizes
550-SheetTrays(two-sided)
215.9mm
8.5in
182mm
7.17in
550-SheetTrays(one-sided)
215.9mm
8.5in
98.4mm
3.9in
AuxiliaryTray(two-sided)
215.9mm
8.5in
182mm
7.17in
AuxiliaryTray(one-sided)
215.9mm
8.5in
76.2mm
3.0in
EnvelopeFeeder
178mm
7.0in
98.4mm
3.9in
Tousecustomsizepaperorenvelopes:
1.UseCustomFormsMenutodefineaformsize
(SIZE1-SIZ10).
2.SettheTRAnSIZ,AUXSIZE,orENVSIZEiteminthe
PaperMenutothenewsize(SIZE1-SIZ10).
3.Specifythesamesizeforminthedriverwhenyou
submitthejob.
Seetheformoredetails.User'sGuide
261,262
232
272,275,276
250,253,
254,255
JamLocations
220,230
221
Note:Whenpapergetsjammedinone
areaofthepaperpath,itoftengets
jammedinotherareas.Therefore,itisa
goodideatochecktheentirepaperpath
wheneveryouseeapaperjammessage.
ErrorCodeProbableLocation
220,230TonerCartridgeArea
221550-SheetPaperTrays
232RearExitArea
250,253,DuplexUnit
254,255
261,262OffsetOutputBin
272,275,FuserArea
276
ClearingPaperJams
550-SheetTrays
TonerCartridgeArea
AuxiliaryTray OffsetOutputBin
RearExitandDuplexUnit
AuxiliaryTray OffsetOutputBin
FuserArea
Technical
Ordering
Support
If your printer does not print properly:
1. Turn off the printer
2. Print a configuration page
the Operator Panel page of this Quick Reference Card). If it prints,
the problem is likely to be in the network or cabling leading to the
printer. If it does not print, the problem may be in the printer.
3. Use the troubleshooting checklist
4. Call your service representative
support (1-800-358-6661 in the USA and Canada). Be sure to have
your serial number ready. It is located on the bottom of the frame
inside the rear cover, or on the printer configuration page.
Note: If you need IBM operating system support (for example, AIX,
OS/2, OS/400 and MVS), contact IBM software support (1-800-237-
for ten seconds and then turn it back on
(see Printing a Configuration Page on
in your User's Guide
or IBM customer technical
For More Information...
Supplies
Printing supplies can be ordered through your IBM authorized printer
or printer supplies reseller.
In the USA or Canada
to ask for an authorized dealer or to order from IBM Printer Supplies.
In Europe
or one of the following numbers:
In other countries
where to order supplies.
, call IBM Supplies Fulfillment Operations:
31-43-350 2756
Belgium
Denmark
Finland:
France:
Germany:
Italy:
Norway:
Sweden:
United Kingdom:
: 0800 71950
: 800 15534
08001 13110
0800 905 5871
1678 78349
800 11389
0207 94270
, call 1-888-IBM-PRINT (1-800-426-7746)
0130 818 005
08009 68679
, call your point of purchase for information about
Contents of the CD-ROM
The CD-ROMs that ship with the printer include:
Documents related to your printer
IBM Infoprint 21 Quick Setup Poster
IBM Infoprint 21 Quick Reference Card
IBM Infoprint 21 User's Guide
IBM Infoprint 21 Safety and Warranty Information
IBM Infoprint 21 Ethernet/Token Ring Configuration Guide
IBM Infoprint 21 Twinax/Coax Configuration Guide
IBM IPDS/SCS Technical Reference
PCL and PostScript drivers for numerous operating systems
See the Driver and Utility CD-ROM for details.
Network Tools and Utilities
- Network Printer Manager (NPM) is a configuration tool for network
administrators.
- Network Printer Resource Utility (NPRU) is a utility for downloading
fonts and overlays to printer memory.
- TCP/IP Network Port Monitor is a utility for reporting printer and job
status to Windows NT 4.0 users and clients of Windows NT servers on
other Windows platforms.
IBM Printing Systems
Home Page
To obtain the latest versions of Infoprint 21 documents, printer drivers,
utilities, or programs:
1. Access the IBM Printing Systems home page:
2. Navigate to the document, printer driver, utility, or program you need
and follow the instructions to download it.
Infoprint 21 Web Pages
You can use your web browser to:
- Access status information about the printer
- Print Postscript, PDF, PCL, and text files directly from
the Internet
- Display and print configuration pages
- Manage the printer
To access the printer web pages, go the following
location from your web browser:
http://n.n.n.n
where n.n.n.n is the IP address of the printer.
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