IBM InfoPrint 1622 User Manual
InfoPrint 1622
MT(4546)
User’s Gui de
S510-6759-00
2
Edition: June 2006
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not
apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these
changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all
countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product,
program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except
those expressly designated by the manufacturer, are the user’s responsibility.
© 2006 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation
developed exclusively at private expense.
Trademarks
MarkVision is a trademark of Lexmark International, Inc., registered in the United States and/or other countries.
Drag’N’Print and PrintCryption are trademarks of Lexmark International, Inc.
PCL
®
is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer
commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This
means the printer recognizes PCL commands used in various application programs, and the printer emulates the functions corresponding
to the commands.
Other trademarks are the property of their respective owners.
Safety information
• Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
• Refer service or repairs, other than those described in the operating instructions, to a professional service person.
• This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components.
The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
• Your product uses a laser.
• Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must
understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of
harmful emissions.
• Refer service or repairs, other than those described in the operating instructions, to a professional service person.
• This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturers
components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other
replacement parts.
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the
power cord or telephone, during a lightning storm.
CAUTION: Use of controls or adjustments or performance of procedures other than those specified
herein may result in hazardous radiation exposure.
3
Additional caution statements throughout this document:
CAUTION: The fuser or fuser area may be hot.
CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing.
CAUTION: To install memory, you must access the printer system board. Turn the printer off, and unplug the power cord
from the wall outlet before continuing.
CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord
from the wall outlet before continuing.
CAUTION: If you are installing a flash memory card after setting up the printer, turn the printer off, and unplug the power
cord from the wall outlet before continuing.
4
Contents
Chapter 1: Learning about the printer .............................................................................. 6
Printer overview ............................................................................................................................................... 6
Understanding the control panel .................................................................................................................... 10
Chapter 2: Understanding print media guidelines ......................................................... 13
What types of print media can be loaded? ....................................................................................................13
Tips on choosing the right print media ...........................................................................................................14
Storing print media ......................................................................................................................................... 19
Avoiding jams ................................................................................................................................................ 20
Chapter 3: Printing ............................................................................................................ 21
Loading the 250-sheet tray ............................................................................................................................ 21
Loading the manual feeder ............................................................................................................................25
Linking trays ................................................................................................................................................... 27
Sending a job to print .....................................................................................................................................27
Canceling a print job ...................................................................................................................................... 28
Printing the menu settings page .................................................................................................................... 29
Printing a network setup page .......................................................................................................................29
Printing a font sample list ...............................................................................................................................30
Printing held jobs ........................................................................................................................................... 30
Chapter 4: Installing options ........................................................................................... 32
Accessing the system board ..........................................................................................................................32
Adding a memory card ................................................................................................................................... 35
Adding a flash memory card ..........................................................................................................................35
Installing an optional 550-sheet drawer ......................................................................................................... 37
Recognizing installed options ........................................................................................................................ 37
Chapter 5: Maintaining the printer .................................................................................. 38
Determining the status of supplies ................................................................................................................. 38
Photoconductor kit end-of-life ........................................................................................................................38
Conserving supplies ...................................................................................................................................... 39
Ordering supplies ........................................................................................................................................... 39
Chapter 6: Clearing jams .................................................................................................. 45
Identifying jams ..............................................................................................................................................45
Understanding jam messages ....................................................................................................................... 45
Clearing printer jams ......................................................................................................................................46
5
Contents
Chapter 7: Troubleshooting ............................................................................................. 51
Calling for service ..........................................................................................................................................51
Checking an unresponsive printer ................................................................................................................. 51
Printing multiple-language PDFs ................................................................................................................... 52
Solving printing problems .............................................................................................................................. 52
Turning on Reduced Curl mode .....................................................................................................................54
Solving option problems ................................................................................................................................54
Solving paper feed problems ......................................................................................................................... 55
Solving print quality problems ........................................................................................................................ 56
Chapter 8: Administrative support .................................................................................. 60
Adjusting control panel brightness and contrast ............................................................................................ 60
Disabling control panel menus ....................................................................................................................... 60
Enabling control panel menus .......................................................................................................................61
Restoring factory default settings ..................................................................................................................61
Adjusting Power Saver .................................................................................................................................. 62
Disabling Power Saver .................................................................................................................................. 62
Selecting printer operating mode ................................................................................................................... 63
Setting security using the Embedded Web Server (EWS) .............................................................................63
Notices ................................................................................................................................ 66
Product energy consumption .........................................................................................................................67
Index .................................................................................................................................... 69
Learning about the printer
6
1
Learning about the printer
Printer overview
CAUTION: Do not set up this product or make any electrical or cabling connections, such as
the power cord or telephone, during a lightning storm.
Basic model
The following illustration shows a printer with its base features.
1
2
3
4
1 150-sheet output bin 4 250-sheet tray
2 Control panel and navigation buttons 5 Paper support
3 Manual feeder 6 Front door
5
6
Printer overview
7
Learning about the printer
The following illustration shows a rear view of the printer with its base features.
1
2
3
4
6
7
5
1 Rear paper exit 5 USB connect
2 Power button 6 Parallel connect
3 Power connect 7 Ethernet connect
4 Dust cover (not available for some
models)
Printer overview
8
Learning about the printer
Configured model
The following illustration shows a fully configured printer. Items denoted with an asterisk (*) are options.
1
2
3
4
5*
1 150-sheet output bin 4 250-sheet tray
2 Control panel and navigation buttons 5 550-sheet drawer (optional)
3 Manual feeder
Printer overview
9
Learning about the printer
A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on
the control panel and the menus and items available under each menu. For more information about menus and menu items,
see the Menus and Messages book on the Software and Documentation CD.
Paper Menu
Default Source
Paper Size/Type
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Universal Setup
Reports
Menu Settings Page
Device Statistics
Network Setup Page
Profiles List
Print Fonts
Settings
Setup Menu
Finishing Menu
Quality Menu
Utilities Menu
PDF Menu
PostScr ip t Menu
PCL Emul Menu
Security
Job Expiration
Network/Ports
TCP/IP
Standard Network
Standard USB
Parallel
AppleTalk
Help
Printing Guide
Media Guide
Print Defects
Menu Map
Information Guide
Connection Guide
Moving Guide
Menu
Paper Menu
Reports
Settings
Understanding the control panel
10
Learning about the printer
Understanding the control panel
The control panel consists of these items:
• A 4-line, liquid crystal display (LCD) that can show both graphics and text
• Eight buttons: Back, Menu, Stop, Select ( ), , , , and
• Indicator light
Note: A label located on the inside front door shows the control panel buttons in your language. An
additional translated label is included in the printer box.
Voltar
Zp t
Tilbage
Terug
Takaisin
Retour
Zurück
Vissza
Indietro
ě
Tilbake
Wró
aa
Atrás
Bakåt
Geri
ć
Hзд
Menu
Nabídka
Menu
Menu
Valikko
Menu
Menü
Menü
Menu
Meny
Menu
Menú
Meny
Menü
Parar
Stop
Stop
Stop
Seis
Stop
Stopp
Leállítás
Stop
Stopp
Stop
Parar
Stopp
Durdur
Стоп
Меню
Back Menu Stop
Understanding the control panel
11
Learning about the printer
The use of the buttons and the layout of the display panel are described in the following table.
Button or control panel
item
Function
1 Back Press the Back button to return to the last screen you viewed.
Note: Changes made on a screen will not be applied if you press the Back button.
2 Menu Press the Menu button to open the menu index.
Note: The printer must be in the Ready state to access the menu index. A message
indicating the menus are unavailable will appear if the printer is not ready.
3 Stop Press the Stop button to stop the mechanical operation of the printer. After pressing Stop,
the message Stopping appears. When the printer has stopped, the status line in the
control panel will show Stopped, and a list of options will appear.
4 Indicator light A two-toned LED is used on the control panel, one color being green and the other being
red. The lights indicate whether the printer power is on, the printer is busy, idle, processing a
job, or requires operator intervention.
2
3
4
5
66
7
1
Status Indicates
Off Power is off.
Solid green Printer is on, but idle.
Flashing green Printer is warming up, processing data, or printing a job.
Solid red Operator intervention is required.
Understanding the control panel
12
Learning about the printer
5 and 6 Navigation
buttons
The Up and Down buttons are used to move up or down lists.
When navigating through a list using the Up or Down button, the cursor moves
one line at a time. Pressing the Down button at the bottom of the screen changes
the screen to the next whole page.
The Left or Right buttons are used to move within a screen such as moving from
one menu index item to another. They are also used to scroll through text that will
not fit on the screen.
The Select button is used to initiate action on a selection. Press Select when the
cursor appears next to the selection you want such as following a link, submitting
a configuration item, or when you want to start or cancel a job.
7 Display The display shows messages and graphics describing the current state of the printer and
indicating possible printer problems you must resolve.
The top line of the display is the header line. If applicable, it will contain the graphic
indicating the Back button can be used. It will also display the current status and the
Supplies (Warnings) status. If multiple warnings are present, each warning will be
separated by a comma.
The other three lines of the display are the body of the screen. This is where you view
printer status, supplies messages, show-me screens, and make selections.
Button or control panel
item
Function
Understanding print media guidelines
13
2
Understanding print media guidelines
Print media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty
media. The printer provides high-quality printing on a variety of media. A number of things must be considered concerning
media before printing. This chapter provides information on making media selections and caring for media.
• What types of print media can be loaded?
• Tips on choosing the right print media
• Storing print media
• Avoiding jams
We recommend that you try a limited sample of any paper or specialty media you are considering using with the printer
before purchasing large quantities.
What types of print media can be loaded?
Get the most from your printer by properly loading the trays. Never mix media types within a tray.
Source Sizes Types Weight Capacity* (sheets)
250-sheet tray A4, A5, A6 (grain long
only), JIS B5, letter,
legal, executive, folio,
statement
Plain paper, bond,
letterhead,
transparencies,
paper labels (singlesided only)
60–90 g/m
2
(16–24 lb)
• 250 paper
• 50 labels**
• 50 transparencies
550-sheet drawer
(optional)
A4, A5, JIS B5, letter,
legal, executive, folio,
statement
Plain paper, bond,
letterhead,
transparencies,
paper labels (singlesided only)
60–90 g/m
2
(16–24 lb)
• 550 paper
• 50 labels**
• 50 transparencies
Manual feeder A4, A5, A6 (grain long
only), JIS B5, letter,
legal, executive, folio,
statement, Universal
‡
Plain paper,
transparencies,
paper labels (singlesided only)
60–163 g/m
2
(16–43 lb)
1
Card stock
†
• 120–163 g/m
2
(66–90 lb) Index Bristol
• 75–163 g/m
2
(46–100 lb) Tag
7¾, 9, 10, DL, C5, B5 Envelopes 75 g/m
2
(20 lb)
* Capacity for 20 lb print media, unless otherwise noted.
**Use for occasional printing only.
†
Grain short is recommended. Use rear exit for best results.
‡
Universal size ranges:
– Manual feeder: 76–216 x 127–356 mm (3.0–8.5 x 5.0–14.0 in.) (includes 3 x 5 in. cards)
Tips on choosing the right print media
14
Understanding print media guidelines
Tips on choosing the right print media
Selecting the right paper or other print media reduces printing problems. For best print quality, try a sample of the paper or
other print media you are considering before buying large quantities.
Note: Certain paper types will not print at maximum speed.
Paper
• For the best print quality, use 20 lb (75 g/m2) xerographic, grain long paper.
The printer can automatically feed paper weights from 60 to 90 g/m
2
(16 to 24 lb bond) grain long. Paper lighter
than 60 g/m
2
(16 lb) might not be stiff enough to feed properly, causing jams. Paper heavier than 90 g/m2 (24 lb)
should be fed through the manual feeder.
• The laser printing process heats paper to high temperatures of 210°C (410°F) for non-MICR applications. Use
only paper able to withstand these temperatures without discoloring, bleeding, or releasing hazardous emissions.
Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser
printers.
• The duplex unit only supports certain sizes and types of print media. Only A4, letter, legal and folio size paper can
be used for duplex printing. The printer does not support duplex printing on any other type of print media.
Paper characteristics
The following paper characteristics affect print quality and reliability. It is recommended that these guidelines are followed
when evaluating new paper stock.
Weight
The printer can automatically feed paper weights from 60 to 90 g/m2 (16 to 24 lb bond) grain long in the integrated and
optional trays and paper weights from 60 to 163 g/m
2
(16 to 43 lb bond) grain long in the manual feeder. Paper lighter than
60 g/m
2
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond)
grain long paper. To use paper narrower than 182 x 257 mm (7.2 x 10.1 in.), it is recommended that the weight be equal to
90 g/m2 (24 lb bond).
Curl
Curl is the tendency of media to curve at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold and dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.
Smoothness
The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the
paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding or print quality issues.
Smoothness needs to be between 100 and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield
points produces the best print quality.
Moisture content
The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly. Leave
the paper in its original wrapper until it is time to use it. This limits the exposure of the paper to moisture changes that can
degrade its performance.
Condition paper while it is still in the original wrapper. To condition it, store it in the same environment as the printer for 24
to 48 hours before printing to let the paper stabilize in the new conditions. Extend the time several days if the storage or
transportation environment is very different from the printer environment. Thick paper may also require a longer
conditioning period because of the mass of material.
Tips on choosing the right print media
15
Understanding print media guidelines
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the
paper, or grain short, running the width of the paper.
For 60 to 90 g/m2 (16 to 24 lb bond) paper, grain long fibers are recommended.
Fiber content
Most high-quality xerographic paper is made from 100% chemically pulped wood. This content provides the paper with a
high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as
cotton possess characteristics that can result in degraded paper handling.
Recycled paper
US executive order 13101 strongly encourages the use of recycled papers in government agencies. Ask for warranty
information and performance claims from your paper supplier, and/or test small quantities before buying large amounts. A
list of suppliers and approved papers used by the US Government Printing Office can be found at http://www.gpo.gov/
qualitycontrol/cpypaper.htm.
Unacceptable paper
The following papers are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±0.09 in., such as
optical character recognition (OCR) forms
In some cases, you can adjust registration with your software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers or curled papers
• Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309
• Recycled paper having a weight less than 60 g/m
2
(16 lb)
• Multiple-part forms or documents
Selecting paper
Proper paper loading helps prevent jams and ensures trouble-free printing.
To help avoid jams or poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix media sizes, weights, or types in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
• Do not remove trays while a job is printing or Busy appears on the control panel.
• Make sure the Paper Type, Paper Texture, and Paper Weight settings are correct. (See “Paper Menu” in the Menus
and Messages Guide located on the Software and Documentation CD for detailed information about these
settings.)
• Make sure the paper is properly loaded in the source.
Tips on choosing the right print media
16
Understanding print media guidelines
• Flex paper back and forth, and then fan. Do not fold or crease the paper. Straighten the edges on a level surface.
Selecting preprinted forms and letterhead
Use the following guidelines when selecting preprinted forms and letterhead paper for the printer:
• Use grain long papers for best results for 60 to 90 g/m
2
weights.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must withstand temperatures
of 210°C (410°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner.
Inks that are oxidation-set or oil-based should meet these requirements; latex inks might not. When in doubt, contact the
paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 210°C (410°F) without melting or
releasing hazardous emissions.
Printing on letterhead
Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser
printers.
Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the
media sources.
Media source or process Print side Top of page
250-sheet tray and
550-sheet drawer
Printed letterhead facedown The top edge of the sheet with the logo is
placed at the front of the tray.
Duplex (two-sided) printing from
trays
Printed letterhead face up The top edge of the sheet with the logo is
placed at the front of the tray.
Manual feeder Printed letterhead faceup The top edge of the sheet with the logo enters
the printer first.
Duplex (two-sided) printing from
Manual feeder
Printed letterhead face down The top edge of the sheet with the logo enters
the printer first.
Tips on choosing the right print media
17
Understanding print media guidelines
Transparencies
Feed transparencies from the 250-sheet tray or the manual feeder. Try a sample of any transparencies being considered
for use with the printer before buying large quantities.
When printing on transparencies:
• Be sure to set the Paper Type to Transparency from the printer driver or from MarkVision™ Professional to avoid
damaging the printer.
• Use transparencies designed specifically for laser printers. Transparencies must be able to withstand
temperatures of 175°C (350°F) without melting, discoloring, offsetting or releasing hazardous emissions.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
Selecting transparencies
The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the
transparency used. Always print samples on the transparencies being considered for use before buying large quantities.
The Paper Type setting should be set to Transparency to help prevent jams. (See “Paper Type” on the publications CD for
detailed information about this setting.) Check with the manufacturer or vendor to determine whether the transparencies are
compatible with laser printers that heat transparencies to 175°C (350°F). Use only transparencies that are able to withstand
these temperatures without melting, discoloring, offsetting, or releasing hazardous emissions.
Transparencies can be fed automatically from the paper trays or manually from the manual feeder. See What types of
print media can be loaded? on page 13 for information about transparency compatibility with input bins.
Be careful when you handle transparencies. Fingerprints on the surface of the transparency cause poor print quality.
Envelopes
Try a sample of any envelope you are considering using with the printer before buying large quantities. See Loading the
manual feeder on page 25 for instructions on loading envelopes.
When printing on envelopes:
• To achieve the best possible print quality, use only high-quality envelopes that are designed for use in laser
printers.
• Set the Paper Source in the Paper menu to manual, set the Paper Type to Envelope, and select the correct
envelope size from the control panel, the printer driver, or from MarkVision Professional.
• For best performance, use envelopes made from 90 g/m
2
(24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
weight for the manual feeder as long as the cotton content is 25% or less. Envelopes with 100% cotton content
must not exceed 90 g/m
2
(24 lb bond) weight.
• Use only new, undamaged envelopes.
• For best performance and to minimize jams, do not use envelopes that:
– Have excessive curl or twist.
– Are stuck together or damaged in any way.
– Contain windows, holes, perforations, cutouts or embossing.
– Use metal clasps, string ties, or metal folding bars.
– Have an interlocking design.
– Have postage stamps attached.
– Have any exposed adhesive when the flap is in the sealed or closed position.
– Have nicked edges or bent corners.
– Have rough, cockle, or laid finishes.
• Use envelopes that can withstand temperatures of 175°C (350°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions. If you have any doubts about the envelopes you are considering using, check with
the envelope supplier.
Tips on choosing the right print media
18
Understanding print media guidelines
• Adjust the width guide to fit the width of the envelope.
• Load only one envelope at a time.
• A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes.
Labels
The printer can print on many labels designed for use with laser printers, except for vinyl labels. These labels are supplied
in letter size, A4 size, and legal size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to
withstand temperatures of 210°C (410°F) and pressure of 25 pounds per square inch (psi).
Try a sample of any label you are considering using with the printer before purchasing a large quantity.
Note: Labels are one of the most difficult print media for laser printers. The printer has been designed for
occasional paper label printing. Printing large amounts of labels can degrade print quality and may
damage the printer.
When printing on labels:
• Set the Paper Type menu item to Labels in the Paper menu. Set the Paper Type from the printer control panel, the
printer driver, or from MarkVision Professional.
• Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding
problems.
• Do not use label sheets with a slick backing material.
• Do not use vinyl labels.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Use labels that can withstand temperatures of 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
• Do not use label sheets that have adhesive to the edge of the sheet. Zone coating of the adhesive at least 1 mm
(0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the
warranty.
• If zone coating of the adhesive is not possible, remove a 3 mm (0.125 in.) strip on the leading and driver edge, and
use a non-oozing adhesive.
• Remove a 3 mm (0.125 in.) strip from the leading edge to prevent labels from peeling inside the printer.
• Portrait orientation is preferred, especially when printing bar codes.
• Do not use labels that have exposed adhesive.
Storing print media
19
Understanding print media guidelines
Card stock
Card stock is single ply, and has a large array of properties, such as the moisture content, thickness, and texture, that can
significantly affect print quality. For information on the preferred weight and for the grain direction of print media, see What
types of print media can be loaded? on page 13.
Try a sample of any card stock you are considering using with the printer before purchasing a large quantity.
When printing on card stock:
• Cardstock can only be printed from the Manual Feeder.
• Set the Paper Type menu item in the Paper Menu to Card Stock from the control panel, from the printer driver, or
from MarkVision Professional. Set the Paper Weight to CardStock Weight, and select the CardStock Weight as
Normal or Heavy for the value. Set this from the control panel, the printer driver, or from MarkVision Professional.
Use Heavy for card stock weighing more than or heavier than 163 g/m
2
(90 lb).
• Be aware that preprinting, perforation, and creasing can significantly affect the print quality and cause media
handling or jamming problems.
• Avoid using card stock that may release hazardous emissions when heated.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
• The use of grain long card stock is recommended.
Storing print media
Use the following guidelines to avoid paper feeding problems and uneven print quality.
• For best results, store media in an environment where the temperature is approximately 21°C (70°F) and the
relative humidity is 40%.
Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with a relative
humidity of 40 to 60%.
• Store cartons of media on a pallet or shelf, rather than directly on the floor.
• When storing individual packages of media out of the original carton, make sure they rest on a flat surface so the
edges do not buckle or curl.
• Do not place anything on top of the media packages.
• Store paper in its original wrapper until you load it into the printer.
Avoiding jams
20
Understanding print media guidelines
Avoiding jams
Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See What
types of print media can be loaded? on page 13 for more information.
Note: Try a limited sample of any print media you are considering using with the printer before purchasing
large quantities.
By selecting the appropriate print media and loading it properly, you can avoid most jams. For detailed tray loading
instructions, see the following:
• Loading the 250-sheet tray on page 21
• Loading the manual feeder on page 25
The following hints can help you avoid jams:
• Use only recommended print media.
• Do not overload the print media sources. Make sure the stack height does not exceed the maximum height
indicated by the stack line on the labels in the sources.
• Do not load wrinkled, creased, damp, or curled print media.
• Flex, fan, and straighten print media before you load it. If jams do occur with print media, try feeding one sheet at
a time through the manual feeder.
• Do not use print media that you have cut or trimmed yourself.
• Do not mix print media sizes, weights, or types in the same print media source.
• Make sure the recommended print side is loaded in the source according to your simplex or duplex needs.
• Keep print media stored in an acceptable environment. See Storing print media on page 19.
• Do not remove trays during a print job.
• Push all trays in firmly after loading them.
• Make sure the guides in the trays are properly positioned for the size of print media you have loaded. Make sure
the guides are not placed too tightly against the stack of print media.
Printing
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3
Printing
This chapter covers information about loading print media, sending a job to print, canceling a print job, printing a menu
settings page, and printing a font list. For tips on paper jam prevention and print media storage, see Avoiding jams on
page 20 or Storing print media on page 19.
Loading the 250-sheet tray
Your printer has a 250-sheet tray. You may have also purchased an optional 550-sheet drawer. Print media is loaded into
both components the same way.
To load print media:
Note: Do not remove a tray when a job is printing or when the control panel indicator light is blinking. Doing
so may cause a jam.
1 Remove the tray.
Note: To load legal or folio size paper, extend the length of the paper tray. See Extending the tray for legal
or folio size paper on page 24 for instructions.
Loading the 250-sheet tray
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Printing
2 Squeeze the side guide tab, and slide the guide to the outside of the tray.
3 Squeeze the rear guide tab, and slide the guide to the correct position for the size media you are loading.
4 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the
edges on a level surface.
5 Load print media in the tray.
Note: Load letterhead paper with the design side facing down. The top edge of the sheet with the logo
should be placed at the front of the tray.
Make sure the print media is below the paper fill indicator on the side guides. Overloading may cause jams.
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