IBM HS40 User Manual

ERserver



BladeCenter HS40 Type 8839

Hardware Maintenance Manual and Troubleshooting Guide

ER s e r v e r



BladeCenter HS40 Type 8839

Hardware Maintenance Manual and Troubleshooting Guide

Note:

Before using this information and the product it supports, read the information in Appendix C, “Notices,” on page 149.

Fourth Edition (May 2004)

Note:

The most recent version of this document is available at http://www.ibm.com/pc/support.

Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages, and configuration information for the IBM BladeCenter

™

HS40 Type 8839 blade server.

Important: The field replaceable unit (FRU) procedures are intended for trained

servicers who are familiar with IBM BladeCenter products. See the parts listing in Chapter 7, “Parts listing, Type 8839,” on page 105 to determine if the component being replaced is a customer replaceable unit (CRU) or a FRU. If a problem with the HS40 blade server is suspected, see “Checkout procedure” on page 21 before taking any further action.

Important safety information

sure to read all caution and danger statements in this book before performing

any of the instructions. See Appendix B, “Safety information,” on page 109.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.

Online support

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un elemento químico que en el estado de California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto.

You can download the most current diagnostic, BIOS flash, and device driver files from http://www.ibm.com/pc/support on the World Wide Web.

iii

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

About this manual . . . . . . . . . . . . . . . . . . . . . . . iii

Important safety information . . . . . . . . . . . . . . . . . . . . iii

Online support . . . . . . . . . . . . . . . . . . . . . . . . . iii

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1

Related publications . . . . . . . . . . . . . . . . . . . . . . .2

Features and specifications . . . . . . . . . . . . . . . . . . . . .4

BladeCenter HS40 specifications for non-NEBS/ETSI environments . . . . .4

BladeCenter HS40 specifications for NEBS/ETSI environments . . . . . .5

Notices and statements used in this book . . . . . . . . . . . . . . .6

Power, controls, and indicators . . . . . . . . . . . . . . . . . . .6

Turning on the blade server . . . . . . . . . . . . . . . . . . . .6

Turning off the blade server . . . . . . . . . . . . . . . . . . . .7

Controls and LEDs . . . . . . . . . . . . . . . . . . . . . . .8

Chapter 2. Configuring the blade server . . . . . . . . . . . . . . .11

Using the Configuration/Setup Utility program . . . . . . . . . . . . . .11

Starting the Configuration/Setup Utility program . . . . . . . . . . . .11

Configuration/Setup Utility menu choices . . . . . . . . . . . . . .12

Using passwords . . . . . . . . . . . . . . . . . . . . . . .14

Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .14

ServerGuide features . . . . . . . . . . . . . . . . . . . . .15

Setup and configuration overview . . . . . . . . . . . . . . . . .15

Typical operating-system installation . . . . . . . . . . . . . . . .15

Installing your operating system without ServerGuide . . . . . . . . . .16

Using the PXE boot agent utility program . . . . . . . . . . . . . . .16

Firmware updates . . . . . . . . . . . . . . . . . . . . . . . .17

Configuring the Gigabit Ethernet controllers . . . . . . . . . . . . . .17

Blade server Ethernet controller enumeration . . . . . . . . . . . . . .18

Command-line interface and serial over LAN . . . . . . . . . . . . . .19

Chapter 3. Diagnostics . . . . . . . . . . . . . . . . . . . . .21

Checkout procedure . . . . . . . . . . . . . . . . . . . . . . .21

Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .22

POST error logs . . . . . . . . . . . . . . . . . . . . . . . .23

Viewing the System Event Log (SEL) . . . . . . . . . . . . . . . . .23

SEL Manager main window . . . . . . . . . . . . . . . . . . .25

Application Framework Help subsystem . . . . . . . . . . . . . . .25

Running the SEL Viewer . . . . . . . . . . . . . . . . . . . .25

Diagnostic programs and error messages . . . . . . . . . . . . . . .25

Diagnostic text messages . . . . . . . . . . . . . . . . . . . .26

Starting the diagnostic programs . . . . . . . . . . . . . . . . .26

Viewing the test log . . . . . . . . . . . . . . . . . . . . . .27

Diagnostic error message tables . . . . . . . . . . . . . . . . .27

Diagnosing problems using the light path diagnostics feature . . . . . . . .27

Memory errors . . . . . . . . . . . . . . . . . . . . . . . . .29

Recovering the BIOS code . . . . . . . . . . . . . . . . . . . .30

Clearing CMOS memory . . . . . . . . . . . . . . . . . . . . .31

Chapter 4. Installing options . . . . . . . . . . . . . . . . . . .33

Installation guidelines . . . . . . . . . . . . . . . . . . . . . .33

System reliability considerations . . . . . . . . . . . . . . . . .33

Handling static-sensitive devices . . . . . . . . . . . . . . . . .33

Major components of the BladeCenter HS40 Type 8839 blade server . . . . .34

Processor board components . . . . . . . . . . . . . . . . . . .35

I/O board components . . . . . . . . . . . . . . . . . . . . . .35

LED locations . . . . . . . . . . . . . . . . . . . . . . . . .36

Switches and jumpers . . . . . . . . . . . . . . . . . . . . . .38

Switches . . . . . . . . . . . . . . . . . . . . . . . . . .38

Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . .38

Removing the blade server from the BladeCenter unit . . . . . . . . . .39

Opening the blade server cover . . . . . . . . . . . . . . . . . . .40

Removing the blade server bezel assembly . . . . . . . . . . . . . .42

Installing IDE drives . . . . . . . . . . . . . . . . . . . . . . .43

Installing memory modules . . . . . . . . . . . . . . . . . . . .44

Installing an additional microprocessor . . . . . . . . . . . . . . . .46

Installing an I/O expansion card . . . . . . . . . . . . . . . . . . .49

Installing a PCI I/O expansion unit . . . . . . . . . . . . . . . . . .51

Installing a SCSI storage expansion unit . . . . . . . . . . . . . . .51

Installing a SCSI hot-swap hard disk drive . . . . . . . . . . . . . . .57

Replacing a SCSI hot-swap hard disk drive . . . . . . . . . . . . . .59

Replacing the battery . . . . . . . . . . . . . . . . . . . . . .59

Completing the installation . . . . . . . . . . . . . . . . . . . . .62

Installing the blade server bezel assembly . . . . . . . . . . . . . .62

Closing the blade server cover . . . . . . . . . . . . . . . . . .63

Installing the blade server in the BladeCenter unit . . . . . . . . . . .65

Updating your blade server configuration . . . . . . . . . . . . . .67

Input/output connectors and devices . . . . . . . . . . . . . . . . .68

Chapter 5. Service replaceable units . . . . . . . . . . . . . . . .69

Microprocessor removal . . . . . . . . . . . . . . . . . . . . .69

Thermal grease . . . . . . . . . . . . . . . . . . . . . . . . .72

Processor board . . . . . . . . . . . . . . . . . . . . . . . .72

I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Chapter 6. Symptom-to-FRU index . . . . . . . . . . . . . . . . .77

Beep codes . . . . . . . . . . . . . . . . . . . . . . . . . .77

BIOS-generated beep codes . . . . . . . . . . . . . . . . . . .77

Baseboard management controller (BMC) beep codes . . . . . . . . .78

No-beep symptoms . . . . . . . . . . . . . . . . . . . . . . .78

POST error codes . . . . . . . . . . . . . . . . . . . . . . . .79

Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . .83

Light path diagnostics . . . . . . . . . . . . . . . . . . . . . .86

Error symptoms . . . . . . . . . . . . . . . . . . . . . . . .87

Error messages and error codes . . . . . . . . . . . . . . . . . .96

Service processor error messages . . . . . . . . . . . . . . . . . .96

SCSI error codes . . . . . . . . . . . . . . . . . . . . . . . .97

Temperature error messages . . . . . . . . . . . . . . . . . . . .97

Power error messages . . . . . . . . . . . . . . . . . . . . . .97

System shutdown . . . . . . . . . . . . . . . . . . . . . . . 100

System errors . . . . . . . . . . . . . . . . . . . . . . . . 100

Temperature-related system shutdown . . . . . . . . . . . . . . . 101

Hard disk drive checkout . . . . . . . . . . . . . . . . . . . . . 101

Undetermined problems . . . . . . . . . . . . . . . . . . . . . 101

Problem determination tips . . . . . . . . . . . . . . . . . . . . 102

Chapter 7. Parts listing, Type 8839 . . . . . . . . . . . . . . . . 105

Appendix A. Getting help and technical assistance . . . . . . . . . . 107

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

Before you call . . . . . . . . . . . . . . . . . . . . . . . . 107

Using the documentation . . . . . . . . . . . . . . . . . . . . . 107

Getting help and information from the World Wide Web . . . . . . . . . 108

Software service and support . . . . . . . . . . . . . . . . . . . 108

Hardware service and support . . . . . . . . . . . . . . . . . . . 108

Appendix B. Safety information . . . . . . . . . . . . . . . . . 109

General safety . . . . . . . . . . . . . . . . . . . . . . . . 109

Electrical safety . . . . . . . . . . . . . . . . . . . . . . . .110

Safety inspection guide . . . . . . . . . . . . . . . . . . . . . 111

Handling electrostatic discharge-sensitive devices . . . . . . . . . . .112

Grounding requirements . . . . . . . . . . . . . . . . . . . . .112

Safety notices (multi-lingual translations) . . . . . . . . . . . . . . .113

Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . . 149

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 149

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Important notes . . . . . . . . . . . . . . . . . . . . . . . . 150

Product recycling and disposal . . . . . . . . . . . . . . . . . . 151

Battery return program . . . . . . . . . . . . . . . . . . . . . 151

Electronic emission notices . . . . . . . . . . . . . . . . . . . . 152

Federal Communications Commission (FCC) statement . . . . . . . . 152

Industry Canada Class A emission compliance statement . . . . . . . . 152

Australia and New Zealand Class A statement . . . . . . . . . . . . 152

United Kingdom telecommunications safety requirement . . . . . . . . 152

European Union EMC Directive conformance statement . . . . . . . . 153

Taiwanese Class A warning statement . . . . . . . . . . . . . . . 153

Chinese Class A warning statement . . . . . . . . . . . . . . . . 153

Japanese Voluntary Control Council for Interference (VCCI) statement

153

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 154

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Contents

vii

viii

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

in an

Chapter 1. Introduction

The IBM BladeCenter HS40 Type 8839 blade server is based on the IBM Enterprise X-Architecture

™

technologies1.

The HS40 blade server is a double-width blade-model server and can be installed

IBM Eserver BladeCenter Type 8677 unit or IBM Eserver BladeCenter T

Types 8720 and 8730 units.

Note: Unless otherwise stated, references to the BladeCenter unit also apply to the

BladeCenter T unit.

combination of single-width HS20 blade servers and double-width HS40 blade servers can be installed in the same BladeCenter unit. These high-performance blade servers are ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and reliable data storage.

This Hardware Maintenance Manual and Troubleshooting Guide and other publications that provide detailed information about your blade server are provided

Portable Document Format (PDF) on the IBM BladeCenter Documentation CD.

The machine type, model number, and serial number are on the ID label that is behind the control-panel door on the front of the blade server and on a label on the left side of the blade server that is visible when the blade server is not in the BladeCenter unit. You will need these numbers when you register your blade server with IBM.

Note: The illustrations in this document might differ slightly from your hardware.

Release levers

Release button

set of user labels comes with the blade server. When you install the blade server

the BladeCenter unit, write identifying information on a label and place the label

the BladeCenter unit bezel.

1. Enterprise X-Architecture technology takes full advantage of existing IBM technologies to build powerful, scalable, and reliable

™

Intel

processor-based servers. For more information about IBM Enterprise X-Architecture, go to

http://www.ibm.com/pc/us/eserver/xseries/xarchitecture/enterprise/index.html.

The following illustration shows the placement of the label, just below the blade server, on the BladeCenter unit.

CD CD

User label

Important: Do not place the label on the blade server itself or in any way block the

ventilation holes on the blade server.

The following illustration shows the placement of the label, just to the side of the blade server, on the BladeCenter T unit.

Related publications

This Hardware Maintenance Manual and Troubleshooting Guide is provided in Portable Document Format (PDF). It contains information to help you solve a problem yourself or to provide helpful information to a service technician.

CMM

User

label

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

to be

CD or

In addition to this Hardware Maintenance Manual and Troubleshooting Guide, the following documentation is provided in PDF on the IBM BladeCenter Documentation

that comes with your IBM BladeCenter HS40 Type 8839 blade server:

Safety Information

This publication contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety

Information book.

BladeCenter HS40 Type 8839 Installation and User’s Guide

This publication provides general information about the blade server, including information about features, how to configure the server, and how to get help.

Eserver BladeCenter Type 8677 Installation and User’s Guide

This publication contains instructions for setting up and configuring the BladeCenter unit and basic instructions for installing some options. It also contains general information about the BladeCenter unit.

Eserver BladeCenter Type 8677 Hardware Maintenance Manual and

Troubleshooting Guide

This publication contains the information to help you solve BladeCenter problems yourself and information for service technicians.

Eserver BladeCenter Type 8677 Rack Installation Instructions

This publication contains instructions for installing the BladeCenter unit in a rack.

BladeCenter T Types 8720 and 8730 Installation and User’s Guide

This document contains instructions for setting up and configuring the BladeCenter T unit and basic instructions for installing some options. It also contains general information about the BladeCenter T unit.

BladeCenter T Types 8720 and 8730 Hardware Maintenance Manual and Troubleshooting Guide

This document contains information to help you solve BladeCenter T problems yourself, and information for service technicians.

BladeCenter T Types 8720 and 8730 Rack Installation Instructions

This document contains instructions for installing the BladeCenter T unit in a rack.

IBM eServer BladeCenter Serial over LAN Setup Guide

This document explains how to update and configure BladeCenter components for Serial over LAN (SOL) operation. The SOL connection provides access to the text-console command prompt on each blade server, enabling the blade servers

managed from a remote location.

Additional documentation might be included on the IBM BladeCenter Documentation

the IBM BladeCenter T Documentation CD.

Chapter 1. Introduction

v L2

–

Features and specifications

This section provides a summary of the features and specifications of your blade server. Use the Configuration/Setup Utility program in your server to determine the specific type of microprocessor that is in the blade server.

BladeCenter HS40 specifications for non-NEBS/ETSI environments

The following table provides a summary of the features and specifications of your BladeCenter HS40 Type 8839 blade server operating in a non-NEBS/ETSI environment.

Note: Power, cooling, removable-media drives, external ports, and advanced

system management are provided by the IBM Eserver BladeCenter Type 8677 and IBM Eserver BladeCenter T Types 8720 and 8730.

Microprocessor:

Supports up to 4 microprocessors

Intel Xeon 2.0 GHz or faster

and L3 caches, size dependant microprocessor

Memory:

Eight double data rate (DDR) PC2100 184-pin DIMM sockets

Minimum: 512 MB Maximum: 16 GB

Type: 2-way interleaved, DDR, PC2100, ECC SDRAM registered

(Chipkill) dual inline memory

modules (DIMMs) only Supports 256 MB, 512 MB, 1 GB,

and 2 GB DIMMs Hot Spare memory

Expansion:

Two I/O expansion card connectors

Drives:

Support for up to two Ultra320 SCSI hot-swap hard disk drives available in an optional SCSI storage expansion unit

Size:

Height: 24.5 cm (9.7 inches) Depth: 44.6 cm (17.6 inches) Width: 5.9 cm (2.32 inches) Maximum weight: 7.0 kg (15.4 lb)

Integrated

functions:

Four Gigabit Ethernet controllers ATI Radeon 7000 video controller Light path diagnostics Local service processor IDE hard disk drive controller (the

IDE controller is reserved for future use and is not available for this server type)

RS-485 interface for communication with the management module

Integrated Baseboard Management Controller

Universal Serial Bus (USB) v1.1 for communication with keyboard, mouse, diskette drive, and CD-ROM drive

Serial over LAN (SOL) management interface

Electrical

input:

Input power: 400 W, maximum

Predictive Failure Analysis (PFA) alerts:

Microprocessor Memory Hard disk drives

Environment:

Air temperature:

Blade server on: 10° to 35°C (50°

95°F). Altitude: 0 to 914 m (2998.69 ft) Blade server on: 10° to 32°C (50°

95°F). Altitude: 914 m to 2134

(2998.69 ft to 7000 ft) Blade server off: -40° to 60°C (-40° to 140° F)

Humidity:

Blade server on: 8% to 80% Blade server off: 5% to 80%

Notes:

You might have to enable large-memory support for your operating system to access all of the memory that is installed in your blade server. See the documentation for your operating system for information.

The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard, mouse, CD-ROM drive, and diskette drive. The BladeCenter unit uses USB for internal communications with these devices.

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

v L2

–

BladeCenter HS40 specifications for NEBS/ETSI environments

The following table provides a summary of the features and specifications of the BladeCenter T HS40 Type 8839 blade server operating in a NEBS/ETSI environment.

Note: Power, cooling, removable-media drives, external ports, and advanced

system management are provided by the IBM Eserver BladeCenter T Type

8720.

Microprocessor:

Supports up to 4 microprocessors

Intel Xeon 2.0 GHz or faster

and L3 caches, size dependant microprocessor

Memory:

Eight double data rate (DDR) PC2100 184-pin DIMM sockets

Minimum: 512 MB Maximum: 16 GB

Type: 2-way interleaved, DDR, PC2100, ECC SDRAM registered

(Chipkill) dual inline memory

modules (DIMMs) only Supports 256 MB, 512 MB, 1 GB,

and 2 GB DIMMs Hot Spare memory

Expansion:

Two I/O expansion card connectors

Drives:

Support for up to two Ultra320 SCSI hot-swap hard disk drives available in an optional SCSI storage expansion unit

Size:

Height: 24.5 cm (9.7 inches) Depth: 44.6 cm (17.6 inches) Width: 5.9 cm (2.32 inches) Maximum weight: 7.0 kg (15.4 lb)

Integrated

functions:

Four Gigabit Ethernet controllers ATI Radeon 7000 video controller Light path diagnostics Local service processor IDE hard disk drive controller (the

IDE controller is reserved for future use and is not available for this server type)

RS-485 interface for communication with management module

Integrated Baseboard Management Controller

Universal Serial Bus (USB) v1.1 for communication with keyboard, mouse, diskette drive, and CD-ROM drive

Serial over LAN (SOL) management interface

Electrical

input:

Input power: 400 W, maximum

Predictive Failure Analysis (PFA) alerts:

Microprocessor Memory Hard disk drives

Environment

(NEBS):

Air temperature:

Blade server on: 5° to 40°C (41°

104°F). Altitude: -60 to 1800 m (-197 to 6000 ft) Blade server on (short term): -5°

55°C (23° to 131°F) Altitude:

-60 to 1800 m (-197 to 6000 ft) Blade server on: 5° to 30°C (41°

86°F). Altitude: 1800 to 4000 m (6000 to 13 000 ft) Blade server on (short term): -5°

45°C (23° to 113°F). Altitude: 1800 to 4000 m (6000 to 13 000 ft) Blade server off: -40° to 70°C (-40° to 158°F)

Humidity:

Blade server on: 5% to 80% Blade server on (short term): 5%

90% but not to exceed 0.024

water/kg of dry air

Blade server off: uncontrolled

″Short term″ refers to a period

Note:

not more than 96 consecutive hours

and a total of not more than 15 days in

year. (This refers to a total of 360 hours in any given year, but no more than 15 occurrences during that 1-year period.)

Notes:

The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard, mouse, CD-ROM drive, and an external diskette drive. The BladeCenter T unit uses USB for internal communications with these devices.

Chapter 1. Introduction

If a

Notices and statements used in this book

The caution and danger statements used in this book also appear in the multilingual

Safety Information book provided on the IBM BladeCenter Documentation CD. Each

caution and danger statement is numbered for reference to the corresponding statement in the safety book.

The following notices and statements are used in the documentation:

Note: These notices provide important tips, guidance, or advice. Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

Attention: These notices indicate possible damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage could occur.

Caution: These statements indicate situations that can be potentially hazardous

you. A caution statement is placed just before the description of a potentially

hazardous procedure step or situation.

Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Power, controls, and indicators

This chapter describes the power features, how to turn on and turn off the blade server, and what the controls and indicators mean.

Turning on the blade server

After you connect the blade server to power through the BladeCenter unit, the blade server can start in any of the following ways.

Note: Unless otherwise stated, references to the BladeCenter unit also apply to the

BladeCenter T unit.

You can press the power-control button on the front of the blade server (behind the control panel door) to start the server.

Notes:

After you connect the power cords of your BladeCenter unit to the electrical outlets, wait until the power-on LED on the blade server flashes slowly before pressing the blade server power-control button. During this time, the service processor in the BladeCenter management module is initializing; therefore, the power-control button on the blade server does not respond.

While the blade server is starting up, the power-on LED on the front of the server is lit steady. See “Controls and LEDs” on page 8 for the power-on LED states.

power failure occurs, the BladeCenter unit and then the blade server can

start automatically when power is restored (if the blade server is configured through the BladeCenter management module to do so).

You can turn on the blade server remotely by means of the service processor in the BladeCenter management module.

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

–

v If

your operating system supports the Wake on LAN server power-on LED is flashing slowly, the Wake on LAN feature can turn on the blade server under the following conditions:

The Wake on LAN feature has not been disabled through the management-module Web interface.

The blade server was previously turned on and the operating system was shut down properly.

Turning off the blade server

When you turn off the blade server, it is still connected to power through the BladeCenter unit. The blade server can respond to requests from the service processor, such as a remote request to turn on the blade server. To remove all power from the blade server, you must remove it from the BladeCenter unit.

Shut down your operating system before you turn off the blade server. See your operating system documentation for information about shutting down the operating system. Improper shutdown of a blade server will prevent that blade server from being restarted using Wake on LAN.

The blade server can be turned off in any of the following ways:

You can press the power-control button on the blade server (behind the control panel door). This starts an orderly shutdown of the operating system, if this feature is supported by your operating system.

feature and the blade

Note: After turning off the blade server, wait at least 5 seconds before you press

the power-control button to turn on the blade server again.

the operating system stops functioning, you can press and hold the power-control button for more than 4 seconds to turn off the blade server.

The management module can turn off the blade server.

Note:

After turning off the blade server, wait at least 30 seconds for the hard disk drives to stop spinning before you remove the blade server from the BladeCenter unit.

Chapter 1. Introduction

is no

Controls and LEDs

This section describes the controls and light-emitting diodes (LEDs) on the blade server. You must open the door to access the controls and LEDs.

Note: The control panel door is shown in the closed (normal) position in this

illustration. You must open the control panel door to access the power-control button.

CD/diskette/USB select button

Blade-error

LED

Information LED

Location LED

Keyboard/ mouse/

video select button Activity LED

Power-on LED

Power-control button

CD/diskette/USB select button: Press this button to associate the CD-ROM drive,

diskette drive, and USB port with this blade server. The LED on this button flashes while the request is being processed, then is steady when the ownership of the CD-ROM drive, diskette drive, and USB port has been transferred to this blade server. It can take approximately 20 seconds for the operating system in this blade server to recognize the CD-ROM drive, diskette drive, and USB port.

The operating system in the blade server must provide USB support for the blade server to recognize and use the CD-ROM drive, diskette drive, and USB port. The BladeCenter unit uses USB for internal communication with these devices. If there

response when you press the CD/diskette/USB select button, you can use the

management-module Web interface to see whether local control has been disabled

the blade server.

Keyboard/mouse/video select button: Press this button to associate the keyboard

port, mouse port, and video port with this blade server. The LED on this button flashes while the request is being processed, then is steady when the ownership of the keyboard, mouse, and video has been transferred to this blade server. It can take up to 20 seconds to switch the keyboard, video, and mouse control to the blade server.

Although the keyboard that is attached to the BladeCenter unit is a PS/2®-style keyboard, communication with it is through the Universal Serial Bus (USB). The operating system in the blade server must provide USB support for the blade server

recognize and use the keyboard and mouse. The BladeCenter unit uses USB for internal communication with these devices. When you are running an operating system that does not have USB device drivers, the keyboard responds very slowly.

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

Power-control button: This button is located behind the control panel door. Press

this button to manually turn the blade server on or off.

Note: This button has effect only if local power control is enabled for the blade

server. Local power control is enabled and disabled through the BladeCenter management module Web interface.

Power-on LED: This green LED indicates the power status of the blade server in

the following manner:

Flashing rapidly - The service processor on the blade server is handshaking with the BladeCenter management module.

Flashing slowly - The blade server has power but is not turned on. Lit continuously - The blade server has power and is turned on.

Activity

LED: When this green LED is lit, it indicates that there is hard disk drive or

network activity.

Location LED: When this blue LED is lit, it has been turned on remotely by the

system administrator to aid in visually locating the blade server. The location LED can be turned off through the BladeCenter management-module Web interface or through the IBM Director Console.

Running the blade server integrated diagnostics Running a BIOS update diskette on a blade server Updating the diagnostics on a blade server

there is no response when you press the keyboard/mouse/video select button, you can use the management-module Web interface to see whether local control has been disabled on the blade server.

You can also press keyboard keys in the following sequence to switch keyboard/mouse/video control between blade servers:

NumLock NumLock blade server number Enter where blade server number is the two-digit number for the blade bay in which

the blade server is installed. A blade server that occupies more than one blade bay is identified by the lowest bay number that it occupies.

you install the Microsoft

Windows

2000 operating system on the blade server

while it is not the current owner of the keyboard, video, and mouse, a delay of up to

minute occurs the first time you switch the keyboard, video, and mouse to the blade server. During this one-time-only delay, the blade server device manager enumerates the keyboard, video, and mouse and loads the device drivers. All subsequent switching takes place in the normal keyboard-video-mouse switching time frame (up to 20 seconds).

Information LED: When this LED is lit, it indicates that a noncritical event has

occurred. A light path diagnostics LED on the processor board or I/O board is also lit to help isolate the error. The information LED can be turned off through the BladeCenter management-module Web interface or through the IBM Director Console.

Blade-error LED: When this amber LED is lit, it indicates that a system error has

occurred in the blade server. The blade-error LED will turn off only after the error is corrected.

Chapter 1. Introduction

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

it to

Chapter 2. Configuring the blade server

The following configuration programs come with your blade server:

Configuration/Setup Utility program

The Configuration/Setup Utility program is part of the basic input/output system (BIOS) code in your blade server. Use it to change interrupt request (IRQ) settings, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” for more information.

IBM ServerGuide Setup and Installation CD

The ServerGuide program provides software-setup tools and installation tools that are designed for your blade server. Use this CD during the installation of your blade server to configure basic hardware features, such as a SCSI controller with RAID capabilities, and to simplify the installation of your operating system. For information about using this CD, see “Using the ServerGuide Setup and Installation CD” on page 14.

Preboot Execution Environment (PXE) boot agent utility program

The PXE boot agent utility program is part of the BIOS code in your server. Use

change network startup (boot) protocols and startup order and to select operating-system wake-up support. For information about using this utility program, see “Using the PXE boot agent utility program” on page 16.

IBM Remote Deployment Manager (RDM) Version 4.11 Update 3 or later

IBM Remote Deployment Manager (RDM) is available for purchase. You can use the IBM RDM Version 4.11 Update 3 or later to install a BIOS code update onto the blade server. For information about using this product, see the IBM Eserver BladeCenterHS40 Type 8839 Installation and User’s Guide.

determine if your operating system supports the RDM program or for updated information about RDM and information about purchasing the software, go to http://www.ibm.com/pc/ww/eserver/xseries/systems_management/index.html.

For information about setting up your network configuration for remote management, such as with the IBM Director products, depending on your blade server, see the IBM Eserver BladeCenter Planning and Installation Guide or the IBM Eserver BladeCenter T Planning and Installation Guide. You can obtain the planning guides from http://www.ibm.com/pc/support/.

Using the Configuration/Setup Utility program

This section provides the instructions to start the Configuration/Setup Utility program and descriptions of the menu choices.

Starting the Configuration/Setup Utility program

Complete the following steps to start the Configuration/Setup Utility program:

Turn on the blade server and watch the monitor screen. When the prompt Press F1 for Configuration/Setup appears, press F1. Select settings to view or change.

–

Configuration/Setup Utility menu choices

The following choices are on the Configuration/Setup Utility main menu. Depending

the version of the BIOS code in your blade server, some menu choices might

differ slightly from these descriptions.

System Summary

Select this choice to display configuration information, including the type, speed, and cache sizes of the microprocessors and the amount of installed memory. When you make configuration changes through other options in the Configuration/Setup Utility program, the changes are reflected in the system summary; you cannot change settings directly in the system summary.

Select Processor Summary to view information about the microprocessors installed in the blade server.

System Information

Select this choice to display information about your blade server, such as: the machine type and model of your blade server, the serial number, and the revision level or issue date of the BIOS and diagnostics code stored in electrically erasable programmable ROM (EEPROM). When you make configuration changes through other options in the Configuration/Setup Utility program, some

those changes are reflected in the system information; you cannot change

settings directly in the system information.

Devices and I/O Ports

Select this choice to enable or disable the Ethernet controllers. Enable is the default setting for the Ethernet controller. If you disable a device, it cannot be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device). If you disable the Ethernet controller, the blade server will have no Ethernet capability.

Remote Console Redirection

Select this choice to enable serial over LAN (SOL) and to set remote console communication parameters.

System MAC Addresses

Select this choice to set and view the MAC addresses for the Ethernet controllers on the blade server.

Date and Time

Select this choice to set the system date and time, in 24-hour format (hour:minute:second).

System Security

Select this choice to set or change the password (see “Using passwords” on page 14 for more information).

Start Options

Select this choice to view or change the start options. Start options take effect when you start your blade server. You can set keyboard operating characteristics, such as whether the blade server starts with the keyboard number lock on or off. You can also enable a virus-detection test that checks for changes in the boot record when the blade server starts.

Note: To set the startup sequence, which is the order in which the blade server

checks devices to find a boot record, you must use the BladeCenter management-module Web interface. You can enable the blade server to run without a diskette drive or keyboard. The Extensible Firmware Interface (EFI) start option should not be selected for any of the startup or boot device fields.

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

→

–

If a

–

If the EFI is accidentally started, after the boot process is complete type Ctrl+Alt+Delete at the Shell > prompt; then, press F1 when the prompt

Press F1 for Configuration/Setup appears and remove EFI as a startup

option in the Startup Options

Startup Sequence screen.

Advanced Setup

Select this choice to change settings for advanced hardware features.

Important: The server might malfunction if these options are incorrectly

configured. Follow the instructions on the screen carefully.

Memory Settings

Select this choice to check memory status and to adjust other memory

settings.

memory error is detected during POST or memory configuration, the blade server automatically disables the failing memory pair and continues operating with reduced memory. After the problem is corrected, you must enable Retesting of Disabled DIMMs. This will cause the disabled memory connectors to be retested during POST and enabled if they are operating correctly.

maintain optimum system operation in the event of a memory failure, you can enable the Hot Spare Row feature. This feature removes the failed memory from the system configuration and activates a Hot Spare Memory pair

DIMMs to replace the failed memory pair of DIMMs. Before you can enable

the Hot Spare Memory feature, at least two pairs of DIMMs must be installed

the blade server that adhere to the special requirements described in

“Installing memory modules” on page 44.

CPU Options

Select this choice to enable or disable hyper-threading and adjust microprocessor performance settings. If enabled, hyper-threading will only be active if it is supported by your operating system.

PCI Bus Control

Select this choice to view and configure the master-latency-timer value for the blade server.

USB Configuration

Select this choice to enable and configure USB devices. All devices in the BladeCenter media tray and the BladeCenter keyboard and mouse are viewed

USB devices by the blade server.

FRB

Select this choice to configure the blade server Integrated System Management Processor (ISMP), including how the ISMP responds to POST errors, the time limit for blade server expansion option detection, and blade server microprocessor detection and activation.

Error Logs

Select this choice to enable and clear the blade server error and event logs. Error and event logs are viewed using the BladeCenter management-module Web interface. See the BladeCenter Management Module User’s Guide on the IBM BladeCenter Documentation CD or the BladeCenter T Management Module

User’s Guide on the IBM BladeCenter T Documentation CD for information and

instructions.

Save Settings

Select this choice to save the changes you have made in the settings and exit from the Configuration/Setup Utility program.

Restore Settings

Chapter 2. Configuring the blade server

If a

v An

Using passwords

From the System Security choice, you can set, change, and delete the supervisor password. You can also set when this password needs to be entered. If you set the password to Power-on, you must type the password to complete the system startup. Setting the password to Setup restricts access to the Configuration/Setup Utility program.

You can use any combination of up to six characters (A–Z, a–z, and 0–9) for the password. Keep a record of your password in a secure place.

Select this choice to cancel the changes you have made in the settings and restore the previous settings.

Load Default Settings

Select this choice to cancel the changes you have made in the settings and restore the factory settings.

Exit Setup

Select this choice to exit from the Configuration/Setup Utility program without saving the changes you might have made in the settings.

you forget the password, change the position of the power-on password clear switch (switch 2 on switch block S6H1 on the I/O board) to clear the power-on password. Shut down the operating system, turn off the blade server, and remove the blade server from the BladeCenter unit to access the switches. After you change the position of the switch, you can start the Configuration/Setup Utility program and change the power-on password the next time the server is turned on. Move the switch back to the previous position after the password is changed. See “Switches and jumpers” on page 38 for the location of switch block 2.

Using the ServerGuide Setup and Installation CD

The ServerGuide installation program that is designed for your IBM blade server. The ServerGuide program detects the blade server model and hardware options that are installed and uses that information during setup to configure the hardware. The ServerGuide program simplifies operating-system installations by providing updated device drivers and, in some cases, installing them automatically.

Note: The ServerGuide program works only with 32-bit Windows operating

systems.

later version of the ServerGuide program is available, you can download a free

image of the ServerGuide Setup and Installation CD, or you can purchase the CD.

download the image, go to the IBM ServerGuide Web page at

http://www.ibm.com/pc/qtechinfo/MIGR-4ZKPPT.html. To purchase the latest

ServerGuide Setup and Installation CD, go to the ServerGuide fulfillment Web site

http://www.ibm.com/pc/coupon/.

™

Setup and Installation CD includes an easy-to-use setup and

The ServerGuide program has the following features to make setup easier:

easy-to-use interface

Diskette-free setup, and configuration programs that are based on detected hardware

ServeRAID Manager program, which configures your SCSI controller with RAID capabilities

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

Device drivers that are provided for your blade server model and detected hardware

Operating-system partition size and file-system type that are selectable during setup

ServerGuide features

Features and functions can vary slightly with different versions of the ServerGuide program. To learn more about the version that you have, start the ServerGuide

Setup and Installation CD and view the online overview. Not all features are

supported on all blade server models.

The ServerGuide program requires a supported IBM blade server that is associated with an enabled startable (bootable) CD-ROM drive. In addition to the ServerGuide

Setup and Installation CD, you must have your operating-system CD to install your

operating system.

The ServerGuide program has the following features:

Sets system date and time Detects the SCSI RAID adapter, controller, or integrated SCSI controller with RAID capabilities and runs the SCSI RAID configuration program (with LSI chip sets for ServeRAID adapters only) Checks the microcode (firmware) levels of a ServeRAID adapter and determines whether a later level is available from the CD Detects installed hardware options and provides updated device drivers for most adapters and devices Provides diskette-free installation for supported Windows operating systems Includes an online readme file with links to tips for your hardware and operating-system installation

Setup and configuration overview

When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM blade server model. The setup program provides a list of tasks that are required to set up your blade server model. On a blade server with an optional SCSI storage expansion unit, you can run the SCSI RAID configuration program to create logical drives.

Note: Features and functions can vary slightly with different versions of the

ServerGuide program.

When you start the ServerGuide Setup and Installation CD, the program prompts you to complete the following tasks:

Select your language. Select your keyboard layout and country. View the overview to learn about ServerGuide features. View the readme file to review installation tips for your operating system and

adapter. Start the operating-system installation. You will need your operating-system CD.

Typical operating-system installation

You can use the ServerGuide program to shorten your installation time. The ServerGuide program provides the device drivers that are required for your hardware and for the operating system that you are installing. This section describes a typical ServerGuide operating-system installation.

Chapter 2. Configuring the blade server

1. Go to

2. In

3. On

4. In

6. In

Note: Features and functions can vary slightly with different versions of the

ServerGuide program.

After you have completed the setup process, the operating-system installation program starts. (You will need your operating-system CD to complete the installation.)

The ServerGuide program stores information about the blade server model, service processor, hard disk drive controllers, and network adapters. Then, the program checks the CD for newer device drivers. This information is stored and then passed to the operating-system installation program.

The ServerGuide program presents operating-system partition options that are based on your operating-system selection and the installed hard disk drives.

The ServerGuide program prompts you to insert your operating-system CD and restart the server. At this point, the installation program for the operating system takes control to complete the installation. The BladeCenter CD-ROM drive must

associated with the blade server before you perform this step.

Installing your operating system without ServerGuide

you have already configured the blade server hardware and you decide not to use the ServerGuide program to install your operating system, complete the following steps to download the latest operating-system installation instructions from the IBM Support Web page:

http://www.ibm.com/pc/support/.

the Download section, click Downloads & drivers.

the “Downloads and drivers” page, in the Brand field, select Servers.

the Family field, select BladeCenter HS40.

Click Continue.

the View by document type field, select OS installation.

Select the instructions for your operating system.

Using the PXE boot agent utility program

This program is a built-in, menu-driven configuration utility program that you can use to select the boot protocol and other boot options and select a power management option.

Note: The remote program load (RPL) selection for the boot protocol option is not

supported for this server.

Complete the following steps to start the PXE boot agent utility program:

Turn on the server. When the Broadcom NetXtreme Boot Agent vX.X.X prompt appears, press

Ctrl+S. You have 2 seconds (by default) to press Ctrl+S after the prompt appears.

the PXE setup prompt is not displayed, use the Configuration/Setup Utility

program to enable the Ethernet PXE/DHCP option. Use the arrow keys and press Enter to select a choice from the menu. Follow the instructions on the screen to change the settings of the selected

items; then, press Enter.

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

No No No

No No 1

Firmware updates

IBM will periodically make firmware updates available for your blade server. Use the following table to determine the methods you can use to install these firmware updates.

Update

Firmware

Blade server BIOS code

Blade server diagnostic code

Blade server service processor code

You must set up a custom task.

diskette

Yes

RDM

Yes

Update Xpress

Yes

Management-

module

Web interface

Yes

Switch-module

Web interface

Switch-module

Telnet interface

Important: To avoid problems and to maintain proper system performance, always

make sure that the blade server BIOS code, service processor firmware, and diagnostic firmware levels are consistent for all blade servers within the BladeCenter unit.

The service processor in your blade server provides the following features:

Continuous health monitoring and control Configurable notification and alerts Event logs that are timestamped, saved in nonvolatile memory, and can be

attached to e-mail alerts Remote graphics console redirection Point-to-point protocol (PPP) support Remote power control Remote firmware update and access to critical server settings Around-the-clock access to the blade server, even if the server is turned off

some time, you might need to flash the service processor to apply the latest

At firmware. Download the latest firmware for your blade server service processor from the IBM Support Web site at http://www.ibm.com/pc/support/. Use the BladeCenter management-module Web interface to flash the service processor. The Web interface is described in the IBM Eserver BladeCenter Type 8677 Installation and

User’s Guide on the IBM BladeCenter Documentation CD and IBM Eserver BladeCenter T Types 8720 and 8730 Installation and User’s Guide on the IBM BladeCenter T Documentation CD.

Configuring the Gigabit Ethernet controllers

Four Ethernet controllers are integrated on the blade server system board. Each controller provides a 1000-Mbps full-duplex interface for connecting to one of the Ethernet-compatible switch modules in I/O-module bays 1 and 2, which enables simultaneous transmission and reception of data on the Ethernet local area network (LAN). Each Ethernet controller on the system board is routed to a different switch module in I/O-module bay 1 or bay 2. The routing from Ethernet controller to I/O-module bay will vary according to blade server type and the operating system

Chapter 2. Configuring the blade server

1. 2.

→

that is installed. See “Blade server Ethernet controller enumeration” for information about how to determine the routing from Ethernet controller to I/O-module bay for your blade server.

Note: Other types of blade servers, such as the BladeCenter HS20 Type 8678

blade server, that are installed in the same BladeCenter unit as this BladeCenter HS40 Type 8839 blade server might have different Ethernet controller routing. See the documentation that comes with the other blade servers for detailed information.

You do not need to set any jumpers or configure the controllers for the blade server operating system. However, you must install a device driver to enable the blade server operating system to address the Ethernet controllers. For device drivers and information about configuring your Ethernet controllers, see the Intel Ethernet

Software CD that comes with your blade server. For updated information about

configuring the controllers, go to the IBM Support Web site at http://www.ibm.com/pc/support/.

Your Ethernet controllers support failover, which provides automatic redundancy for your Ethernet controllers. Without failover, you can have one Ethernet controller from each server attached to each virtual LAN or subnet. With failover, you can configure more than one Ethernet controller from each server to attach to the same virtual LAN or subnet. Any one of the integrated Ethernet controllers can be configured as the primary Ethernet controller. If you have configured the controllers for failover and the primary link fails, a secondary controller takes over. When the primary link is restored, the Ethernet traffic switches back to the primary Ethernet controller. (See your operating system device driver documentation for information about configuring for failover.)

Important: To support failover on the blade server Ethernet controllers, the Ethernet

switch modules in the BladeCenter unit must have identical configurations.

Blade server Ethernet controller enumeration

The enumeration of the Ethernet controllers in a blade server is operating-system dependent. You can verify the Ethernet controller designations a blade server uses through your operating-system settings.

The routing of an Ethernet controller to a particular I/O-module bay depends on the type of blade server. You can verify which Ethernet controller is routed to which I/O-module bay by using the following test:

Install only one Ethernet switch module or pass-thru module in I/O-module bay

Make sure that the ports on the switch module or pass-thru module are enabled (click Switch Tasks management-module Web-based user interface).

Enable only one of the Ethernet controllers on the blade server. Note the designation that the blade server operating system has for the controller.

Ping an external computer on the network connected to the switch module. If you can ping the external computer, the Ethernet controller that you enabled is associated with the switch module in I/O-module bay 1. The other Ethernet controller in the blade server is associated with the switch module in I/O-module bay 2.

Management

Advanced Switch Management in the

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

If you have installed an I/O expansion card on a blade server, communications from the option are routed to I/O-module bays 3 and 4. You can verify which controller on the card is routed to which I/O-module bay by performing the same test, using a controller on the I/O expansion card and a compatible switch module or pass-thru module in switch bay 3 or 4.

Command-line interface and serial over LAN

The IBM Eserver BladeCenter Management Module Command-Line Interface provides direct access to BladeCenter management functions as an alternative to using the management-module Web interface. Using the command-line interface, you can issue commands to control the power and configuration of the blade server and other components installed in the BladeCenter unit. The command-line interface also provides access to the text-console command prompt for your blade server through a serial over LAN (SOL) connection. See the IBM Eserver

BladeCenter Management Module Command-Line Interface User’s Guide and the IBM Eserver BladeCenter Serial Over LAN Setup Guide for information and

instructions.

Chapter 2. Configuring the blade server

BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide

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