IBM H RS-6000 User Manual

RS/6000 Enterprise Server Model H Series IBM

User's Guide

SA38-0546-01

Second Edition (April 1999)

The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED “AS

IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. The manufacturer may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time, without notice.

It is possible that this publication may contain reference to, or information about, products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that these products, programming, or services will be announced in your country. Any reference to a specific licensed program in this publication is not intended to state or imply that you can use only that licensed program. You can use any functionally equivalent program instead.

Requests for technical information about products should be made to your authorized reseller or marketing representative.

Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth is GSA ADP Schedule Contract with IBM Corp.

Communications Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Federal Communications Commission (FCC) Statement .............. vii

European Union (EU) Statement ............................ vii

International Electrotechnical Commission (IEC) Statement ............ viii

United Kingdom Telecommunications Safety Requirements ............ viii

Avis de conformité aux normes du ministère des Communications du Canada . viii

Canadian Department of Communications Compliance Statement ........ viii

VCCI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Electromagnetic Interference (EMI) Statement - Taiwan .............. ix

Radio Protection for Germany .............................. x

Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Laser Safety Information ................................ xiii

Environmental Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Product Recycling and Disposal ............................ xv

Battery Return Program ................................. xv

Environmental Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

About This Book .................................... xvii

ISO 9000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Chapter 1. System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Chapter 2. Using the System Unit ......................... 2-1

Ergonomic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Starting the System Unit ................................. 2-1

Stopping the System Unit ................................ 2-3

Reading the Operator Panel Display .......................... 2-4

Using the Keyboards ................................... 2-5

Using the Three-Button Mouse ............................. 2-7

Using the 3.5-Inch Diskette Drive .......................... 2-11

Using the CD-ROM Drive ............................... 2-13

Using the Hot Swap Disk Drives ........................... 2-16

Chapter 3. Service Processor Menus ....................... 3-1

Service Processor Menus ................................ 3-3

General User Menus ................................... 3-4

Preface iii

Privileged User Menus .................................. 3-6

Service Processor Functions and Features ..................... 3-23

Chapter 4. System Management Services ..................... 4-1

Graphical System Management Services ....................... 4-1

Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

MultiBoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Hard Disk Spin Up Delay ............................... 4-15

Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

RIPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22

Text-Based System Management Services ..................... 4-24

Open Firmware Command Prompt .......................... 4-38

Chapter 5. Installing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Handling Static-Sensitive Devices ........................... 5-3

Expansion Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Installing Disk Drives into the Hot-Swap Bays .................... 5-6

Removing Disk Drives from the Hot-Swap Bays .................. 5-12

Chapter 6. Using the Online and Standalone Diagnostics ........... 6-1

Diagnostic Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Standalone and Online Diagnostics Operating Considerations ........... 6-1

Online Diagnostics Modes of Operation ........................ 6-9

Standalone Diagnostic Operation .......................... 6-12

Location Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Physical Location Codes ............................... 6-13

AIX Location Codes .................................. 6-14

AIX and Physical Location Code Reference Table Model 50 ........... 6-18

AIX and Physical Location Code Reference Table Model 70 ........... 6-25

Chapter 7. Using the Service Aids ......................... 7-1

Introduction to Service Aids ............................... 7-3

AIX Shell Prompt Service Aid .............................. 7-4

Backup/Restore Media Service Aid .......................... 7-4

Configure Remote Maintenance Policy Service Aid ................. 7-4

Configure Ring Indicate Power On Policy Service Aid ................ 7-6

Configure Surveillance Policy Service Aid ...................... 7-7

Configure Reboot Policy Service Aid ......................... 7-7

Save or Restore Hardware Management Policies Service Aid ........... 7-9

iv RS/6000 Enterprise Server Model H Series User's Guide

Diagnostic Package Utility Service Aid ........................ 7-9

Dials and LPFK Configuration Service Aid ..................... 7-10

Disk Based Diagnostic Update Service Aid and Update Disk Based Diagnostic

Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Disk Media Service Aids ................................ 7-10

Disk Maintenance Service Aid ............................ 7-12

Diskette Media Service Aid .............................. 7-13

Display or Change Configuration or Vital Product Data (VPD) Service Aid ... 7-14

Display and Change Diagnostic Test List Service Aid ............... 7-16

Display Previous Diagnostic Results Service Aid ................. 7-16

Display Test Patterns Service Aid .......................... 7-17

Enhanced SCSI Display Configuration Service Aid ................ 7-17

Generic Microcode Download Service Aid ..................... 7-17

Hardware Error Report Service Aid and Display Hardware Error Log Task .. 7-18

ISA Adapter Configuration Service Aid ....................... 7-18

Machine Check Error Log Service Aid ........................ 7-18

Microcode Download Service Aid .......................... 7-19

Periodic Diagnostics Service Aid ........................... 7-19

SCSI Bus Analyzer Task ............................... 7-19

SCSI Tape Utilities Service Aid ............................ 7-21

Service Hints Service Aid ............................... 7-21

Update System or Service Processor Flash Service Aid ............. 7-22

Display Firmware Device Node ............................ 7-22

Display Resource Attributes .............................. 7-22

7135 RAIDant Array Service Aid ........................... 7-23

PCI RAID Physical Disk Identify ........................... 7-23

SSA Location Code Format .............................. 7-24

SSA Loops and Links ................................. 7-25

SSA Service Aids .................................... 7-30

Service Aid Error Codes ................................ 7-47

Using the Service Aids for SSA-Link Problem Determination ........... 7-48

Finding the Physical Location of a Device ..................... 7-54

Microcode Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-55

Vital Product Data (VPD) ............................... 7-56

Chapter 8. Using the System Verification Procedure .............. 8-1

Step 1. Considerations before Running This Procedure .............. 8-1

Step 2. Loading the Diagnostics ............................ 8-2

Step 3. Running System Verification .......................... 8-3

Step 4. Additional System Verification ......................... 8-3

Step 5. Stopping the Diagnostics ............................ 8-4

Chapter 9. Hardware Problem Determination ................... 9-1

Problem Determination Using the Standalone or Online Diagnostics ....... 9-1

Preface v

Problem Determination When Unable to Load Diagnostics ............ 9-10

Chapter 10. SSA Problem Determination Procedures ............ 10-1

Disk Drive Module Power-On Self-Tests (POSTs) ................. 10-1

Adapter Power-On Self-Tests (POSTs) ....................... 10-2

Appendix A. System Records . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Record the Identification Numbers .......................... A-1

Device Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Appendix B. Service Processor Setup and Test ................ B-1

Testing the Setup .................................... B-2

Appendix C. Modem Configurations . . . . . . . . . . . . . . . . . . . . . . . C-1

Sample Modem Configuration Files ......................... C-1

Configuration File Selection .............................. C-2

Seamless Transfer of a Modem Session ...................... C-6

Modem Configuration Samples ............................ C-9

Appendix D. Service Processor Operational Phases ............. D-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1

Reader's Comments — We'd Like to Hear From You ............. X-3

vi RS/6000 Enterprise Server Model H Series User's Guide

Communications Statements

The following statement applies to this product. The statement for other products intended for use with this product appears in their accompanying documentation.

Federal Communications Commission (FCC) Statement

Note: This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Neither the provider nor the manufacturer are responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

European Union (EU) Statement

This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. The manufacturer cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of option cards supplied by third parties. Consult with your dealer or sales representative for details on your specific hardware.

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 / European Standard EN

55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Communications Statements vii

Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

International Electrotechnical Commission (IEC) Statement

This product has been designed and built to comply with IEC Standard 950.

United Kingdom Telecommunications Safety Requirements

This equipment is manufactured to the International Safety Standard EN60950 and as such is approved in the UK under the General Approval Number NS/G/1234/J/100003 for indirect connection to the public telecommunication network.

The network adapter interfaces housed within this equipment are approved separately, each one having its own independent approval number. These interface adapters, supplied by the manufacturer, do not use or contain excessive voltages. An excessive voltage is one which exceeds 70.7 V peak ac or 120 V dc. They interface with this equipment using Safe Extra Low Voltages only. In order to maintain the separate (independent) approval of the manufacturer's adapters, it is essential that other optional cards, not supplied by the manufacturer, do not use main voltages or any other excessive voltages. Seek advice from a competent engineer before installing other adapters not supplied by the manufacturer.

Avis de conformité aux normes du ministère des Communications du Canada

Cet appareil numérique de la classe A respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada.

Canadian Department of Communications Compliance Statement

This Class A digital apparatus meets the requirements of the Canadian Interference–Causing Equipment Regulations.

viii RS/6000 Enterprise Server Model H Series User's Guide

VCCI Statement

The following is a summary of the VCCI Japanese statement in the box above. This is a Class A product based on the standard of the Voluntary Control Council for

Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.

Electromagnetic Interference (EMI) Statement - Taiwan

The following is a summary of the EMI Taiwan statement above. Warning: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user will be required to take adequate measures.

Communications Statements ix

Radio Protection for Germany

Dieses Gerät ist berechtigt in Übereinstimmung mit Dem deutschen EMVG vom

9.Nov.92 das EG–Konformitätszeichen zu führen. Der Aussteller der Konformitätserklärung ist die IBM Germany. Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese von

Geräten gilt folgende Bestimmung nach dem EMVG: Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit

besonderer Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind.

(Auszug aus dem EMVG vom 9.Nov.92, Para.3, Abs.4) Hinweis Dieses Genehmigungsverfahren ist von der Deutschen Bundespost noch nicht

veröffentlicht worden.

x RS/6000 Enterprise Server Model H Series User's Guide

Safety Notices

danger

death or serious personal injury. A

caution

moderate or minor personal injury.

Electrical Safety

Observe the following safety instructions any time you are connecting or disconnecting devices attached to the workstation.

DANGER

notice indicates the presence of a hazard that has the potential of causing

An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.

Before installing or removing signal cables, ensure that the power cables for the system unit and all attached devices are unplugged.

When adding or removing any additional devices to or from the system, ensure that the power cables for those devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.

Use one hand, when possible, to connect or disconnect signal cables to prevent a possible shock from touching two surfaces with different electrical potentials.

During an electrical storm, do not connect cables for display stations, printers, telephones, or station protectors for communication lines.

CAUTION: This product is equipped with a three–wire power cable and plug for the user's safety. Use this power cable with a properly grounded electrical outlet to avoid electrical shock.

Preface xi

DANGER

To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

CAUTION: This unit has more than one power supply cord. To reduce the risk of electrical shock, disconnect two power supply cords before servicing.

xii RS/6000 Enterprise Server Model H Series User's Guide

Laser Safety Information

The optical drive in this system unit is a laser product. The optical drive has a label that identifies its classification. The label, located on the drive, is shown below.

CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASERDE CLASSE1

IEC 825:1984 CENELEC EN 60 825:1991

The optical drive in this system unit is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 (1st edition 1984) and CENELEC EN 60 825:1991 for Class 1 laser products.

CAUTION: A class 3 laser is contained in the device. Do not attempt to operate the drive while it is disassembled. Do not attempt to open the covers of the drive as it is not serviceable and is to be replaced as a unit.

Class 1 laser products are not considered to be hazardous. The optical drive contains internally a Class 3B gallium-arsenide laser that is nominally 30 milliwatts at 830 nanometers. The design incorporates a combination of enclosures, electronics, and redundant interlocks such that there is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing conditions.

Preface xiii

xiv RS/6000 Enterprise Server Model H Series User's Guide

Environmental Notices

Product Recycling and Disposal

Components of the system unit, such as structural parts and circuit cards, can be recycled where recycling facilities exist. Companies are available to disassemble, reutilize, recycle, or dispose of electronic products. Contact your account representative for more information. This system unit contains batteries and circuit boards with lead solder. Before you dispose of this unit, these batteries and circuit boards must be removed and discarded according to local regulations or recycled where facilities exist. This book contains specific information on each battery type where applicable.

Battery Return Program

In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM batteries and battery packs. For information on proper disposal of the batteries in this unit, please contact IBM at 1-800-426-4333. Please have the IBM part number that is listed on the battery available when you make your call. For information on battery disposal outside the United States, contact your local waste disposal facility.

Environmental Design

The environmental efforts that have gone into the design of this system signifies IBM's commitment to improve the quality of its products and processes. Some of these accomplishments include the elimination of the use of Class I ozone-depleting chemicals in the manufacturing process and reductions in manufacturing wastes. For more information, contact an IBM account representative.

Environmental Notices xv

xvi RS/6000 Enterprise Server Model H Series User's Guide

About This Book

This book provides information on how to install and remove options, use the system, use diagnostics, use service aids, and verify system operation. This book also provides information to help you solve some of the simpler problems that might occur.

ISO 9000

ISO 9000 registered quality systems were used in the development and manufacturing of this product.

Related Publications

The following publications are available:

 The

RS/6000 Enterprise Server Model H Series Installation and Service Guide

contains installation instructions, reference information, maintenance analysis procedures (MAPs), error codes, removal and replacement procedures, and a parts catalog.

7015 Model R00 Rack Installation and Service Guide

regarding the 7015 Model R00 Rack, which the RS/6000 Enterprise Server Model H Series may be installed in.

7014 Model S00 Rack Installation and Service Guide

regarding the 7014 Model S00 Rack, which the RS/6000 Enterprise Server Model H Series may be installed in.

RS/6000 Diagnostic Information for Multiple Bus Systems

nostic information, service request numbers (SRNs), and failing function codes (FFCs).

contains information

contains diag-

RS/6000 Adapters, Devices, and Cable Information for Multiple Bus Systems

contains information about adapters, devices, and cables for your system. This manual is intended to supplement the service information found in the

Diagnostic Information for Multiple Bus Systems

PCI Adapter Placement Reference

restrictions for adapters that can be used in this system.

contains information regarding slot

Site and Hardware Planning Information

plan your installation.

contains information to help you

RS/6000

Preface xvii

Trademarks

 AIX is a registered trademark of the International Business Machines Corpo-

ration.

 PowerPC is a trademark of the International Business Machines Corporation.  Velcro is a trademark of Velcro Industries.

xviii RS/6000 Enterprise Server Model H Series User's Guide

Chapter 1. System Description

Thank you for selecting a RS/6000 Enterprise Server Model H Series!

The RS/6000 Enterprise Server Model H Series combines PowerPC performance and system expandability, ensuring that your system adapts to handle ever-changing operating requirements. The system is specifically designed to support the demands of network environments.

The RS/6000 Enterprise Server Model H Series incorporates the new, advanced peripheral component interconnect (PCI) bus, which is faster than the industry standard architecture (ISA) bus. The Model 50 system also offers ISA as an additional bus architecture, to accommodate businesses that already have invested in ISA and ISA-based devices.

This book helps you use the system, install and remove some options, configure the system, and use the system programs that are provided. This book also provides information to help you solve some of the simpler problems that might occur, and how to obtain assistance and service. Appendix A on page A-1 provides a section for you to record all the important information about your system.

The minimum configuration of the RS/6000 Enterprise Server Model H Series includes:

 One PowerPC processor

 128MB system memory

 One 4.5GB disk drive

 One 1.44MB diskette drive

 One CD-ROM drive

 One unused media bay

 One power supply

Chapter 1. System Description 1-1

The maximum configuration of the RS/6000 Enterprise Server Model H Series can include:

 Four PowerPC processors  8GB system memory  Twelve 9.1GB internal hot-swappable disk drives  One 1.44MB diskette drive  One CD-ROM drive  One additional media device (may be a tape drive, CD-ROM drive, or a

non-hot-swappable disk drive).

 Two power supplies (which provide redundant power).  Two backplanes that can accept up to twelve hot-swappable disk drives (may be

either SCSI or SSA)

1-2 RS/6000 Enterprise Server Model H Series User's Guide

Chapter 2. Using the System Unit

Ergonomic Information

Once you have setup your system, we encourage you to visit the Healthy Computing web site. Good ergonomic practice is important to get the most from your workstation and to avoid discomfort. This means that the equipment and the workplace should be arranged to suit your individual needs and the kind of work you do.

This web site gives ergonomic guidelines to help you understand the ergonomic considerations that you should know when working at a computer workstation. The address is:

http://www.us.pc.ibm.com/healthycomputing

Starting the System Unit

1. Open the front door of the 7014 Model S00 Rack

Chapter 2. Using the System Unit 2-1

2. Set the power switches of the attached devices to On. Note: When the system is plugged in but not powered on, the Power On LED

flashes slowly.

3. Press the Power On button.

1 Reset Button 3 Operator Panel Display 2 Power On Button 4 Power On LED

When you press the Power On button, the Power On LED displays a steady green light, and the system starts a POST (power on self test).

During POST, progress codes appear in the operator panel display.

4. If the Power On LED does not come on and there is no indication of power when you press the Power On button, ensure that the power cord, located at the back of the system unit, is plugged into a grounded electrical outlet. If this does not solve the problem, go to Chapter 9 on page 9-1. If the LED is not flashing and OK is not displayed in the operator panel display, go to Chapter 6 on page 6-1.

For a more complete discussion of power on methods, see “System Power-On Methods” on page 3-25.

2-2 RS/6000 Enterprise Server Model H Series User's Guide

Stopping the System Unit

Attention: When using the shutdown procedure for your system, enter the correct

command before you stop the system unit. Failure to do so may result in the loss of data. If you need information on the shutdown procedure for your operating system, see your operating system documentation.

1. Before stopping the system unit, you must first perform a shutdown procedure of the operating system to prevent the loss of data.

2. After you shut down the operating system, set the power switches of the attached devices to Off.

3. The system unit is powered down by the shut down procedure.

Chapter 2. Using the System Unit 2-3

Reading the Operator Panel Display

The operator panel display is used to:

 Track the progress of the system unit self tests and configuration program.  Display codes when the operating system comes to an abnormal end.  Display system messages.

1 Reset Button 3 Operator Panel Display 2 Power On Button 4 Power On LED

During power on self test (POST), four characters display indicating the progress of the testing. If an error is detected that requires attention, the system unit halts and an eight digit number displays in the operator panel display to identify the error.

2-4 RS/6000 Enterprise Server Model H Series User's Guide

Using the Keyboards

There are several keyboards available for the system unit. The keyboards have various keys that enter data and control the cursor location. The keyboards can be engraved for the languages of different countries.

The functions of each keyboard depends on the software used. The character sets for the keyboards are contained and explained in the information for your operating system.

Function Keys

Num

Caps

Esc F1 F2 F3 F4 F6 F7 F8F5 F9 F10 F11 F12 Pause

! 123

Tab

Caps Lock

Shift

Ctrl Alt

$% & 4567

QWER YUIT OP

ASDFGHJKL :

ZXCVBNM

() 90

;

Shift

Alt Ctrl

Backspace

Enter

Scroll

Screen

Lock

SysRq

Insert

Home

Delete

End

Lock

Break

Page Up

Page Down

Lock

Num

/*-

Lock

789

Home PgUp

654

321

End

PgDn

Ins Del

Scroll Lock

Enter

Typewriter Keys

Control

Keys

Numeric Keypad

The keyboard is divided into four sections:

 Function keys are multipurpose keys and their function is controlled by the oper-

ating system.

 Typewriter keys are similar to a standard typewriter. Their function is controlled

by the software.

 Control keys move the cursor on the screen and do programmed control func-

tions. The movement and functions depend on the application used.

 Numeric keypad is arranged like a calculator to help when typing numbers.

Chapter 2. Using the System Unit 2-5

All of the keyboards adjust for typing comfort. To tilt the keyboard, pull out the keyboard legs. The legs snap into position. To decrease the tilt of the keyboard, rotate the keyboard legs until they snap into the bottom of the keyboard case.

The keyboard cable plugs into the keyboard connector at the rear of the system unit.

2-6 RS/6000 Enterprise Server Model H Series User's Guide

Using the Three-Button Mouse

The mouse is a hand-operated locating device. A three-button mouse is available for use with the system unit.

Consult your application publication for the exact use of the three-button mouse.

You can use the mouse to perform such functions as positioning a cursor, selecting items from a menu, or moving around in your document much easier and faster than if you used only the keyboard. The cursor moves exactly as you move the mouse on a flat surface, such as a desktop.

When you move the mouse around on a flat surface, as shown in this illustration, the cursor moves on the display screen; the movement changes the position of the cursor.

Chapter 2. Using the System Unit 2-7

With the mouse buttons, you can perform functions such as selecting and deselecting options, extending your selection, or choosing a command. The precise function of your mouse depends on the software you are using.

The mouse has a cable that plugs into the mouse connector at the rear of the system unit.

Handling the Mouse Correctly

For best operation, handle the mouse with care. Incorrect handling can damage the mouse.

Do not:

 Operate the mouse on cloth, unfinished wood, newspaper, or carpet  Drop or hit the mouse  Carry the mouse by holding onto the cable  Expose the mouse to extreme temperatures or direct sunlight  Place the mouse in liquid spills

2-8 RS/6000 Enterprise Server Model H Series User's Guide

Caring for the Mouse

The operating surface for the mouse should be smooth, clean, and flat. For example, you can operate the mouse on the following surfaces:

 Finished wood  Glass  Enamel  Plastic

 Paper (except newspaper)

 Metal Rough surfaces collect contaminants that can be transferred to the interior of the

mouse by the ball. The surface you use should be free from spills, dirt, dust, lint, wax, eraser dust, and other foreign matter. Rough surfaces can also cause the pads located on the bottom of the mouse to prematurely wear. A deeply pitted surface could cause erratic operation of the mouse.

 Inspect the work surface for spills or other contaminants.  Dust the work surface.  If you are using a paper pad, inspect it for wear and replace it if necessary.

Chapter 2. Using the System Unit 2-9

Cleaning the Mouse

1. Remove the retaining ring by turning it counterclockwise, in the direction of the arrow as shown in the illustration.

Retaining Ring

Ball

Cavity

2. Remove the ball.

3. Inspect the ball for contaminants. Wipe it clean with a dry, lint-free cloth.

4. If the ball is dirty, wash it in warm, soapy water. Rinse and wipe the ball with a lint-free cloth until dry.

5. Inspect the ball cavity in the mouse for foreign materials. If there are any foreign materials, remove them.

6. Replace the ball.

7. Replace the retaining ring on the mouse and align it with the open slots in the ball cavity.

8. Turn the retaining ring clockwise until the open slots are covered and you hear the ring snap into place.

2-10 RS/6000 Enterprise Server Model H Series User's Guide

Using the 3.5-Inch Diskette Drive

Diskette Compatibility

The system unit has a 1.44MB diskette drive installed vertically in the front. The 1.44MB diskette drive can format, read, and write diskettes compatible with the

following diskette drives:

 1.0MB diskettes with 720KB formatted data capacity  2.0MB diskettes with 1.44MB formatted data capacity (HD)

Format the diskette according to its specified capacity.

Write-Protecting 3.5-Inch Diskettes

Write-protecting diskettes is necessary so that important information is not accidentally lost.

When diskettes are write-protected, you can read information from the diskettes, but you cannot write information onto them.

There is a write-protect tab on the 3.5-inch diskette. To locate the write-protect tab, turn the diskette over with the label facing down.

 To prevent writing onto a diskette, slide the write-protect tab to open the protect

slot.

(Slot Open)

Write-Protect Tab

Chapter 2. Using the System Unit 2-11

 To allow writing onto a diskette, slide the write-protect tab to cover the protect

slot.

(Slot Closed)

Write-Protect Tab

Loading and Unloading the 3.5-Inch Diskette

To load a diskette into the drive, insert the diskette in the diskette drive with the labeled metal shutter first. Push the diskette into the drive until you hear a click. The click indicates that the diskette is securely in position in the drive.

To unload the diskette, push the diskette-unload button. The diskette unloads partially from the drive. Pull the diskette out.

2-12 RS/6000 Enterprise Server Model H Series User's Guide

Using the CD-ROM Drive

CAUTION: A Class 3 laser is contained in the device. Do not attempt to operate the device while it is disassembled. Do not attempt to open the covers of the device, as it is not serviceable and is to be replaced as a unit.

The CD-ROM is located in bay A2 of the system unit, see page 2-17 for location. Your CD-ROM drive looks like the one shown in the illustration, and the controls are located as indicated.

Head Phone Jack

Tray Opening

Emergency Eject Access

Status LightVolume Control

Load/Unload Button

When the CD-ROM is set to On, the status light indicates one of several conditions. The following are status light states and the respective conditions of the CD-ROM drive:

 Off during standby with the tray loaded or unloaded  Blinks from insertion of the tray to completion of initialization  Blinks slowly when disc is dusty  Blinks fast when in the audio mode  Lights during data transfer operations  Lights steady when:

– No disc is in the tray – The disc is in the tray upside down – Some condition exists that should be checked. If this occurs, contact your

service representative.

Chapter 2. Using the System Unit 2-13

Loading the CD-ROM Drive

Press the unload button to open the tray. Place the disc, with the printed side away from the tray, into the tray. Slip out the bottom tabs to hold the disc in place. Push gently on the load/unload button. The drive automatically pulls the tray into the drive and prepares the disc for reading.

Unloading the CD-ROM Drive

Push and hold the unload button until the drawer comes out and then remove the disc.

Cleaning the CD-ROM Drive

This CD-ROM drive has an internal head-cleaning mechanism, and therefore does not require an external cleaning device. The internal cleaning mechanism cleans the head every time the tray is operated.

Always handle discs carefully by the edges to avoid leaving fingerprints or scratching the disc. This helps the disc to maintain good readability. Discs can be wiped with a soft, lint–free cloth or lens tissue. Always wipe in a straight line from the inner hub to the outer rim.

2-14 RS/6000 Enterprise Server Model H Series User's Guide

Emergency Eject

Note: Execute the following procedure only in an emergency (tray will not eject

although pressing the unload button).

1. Insert a small diameter rod, such as a straightened paper clip, into the emergency eject hole. (Refer to the illustration below for the location of the emergency eject hole.)

2. Push the tool in until you feel resistance.

3. Maintain a small amount of pressure on the rod while pulling on the tray with your fingernail.

4. Pull the tray open and remove the disc.

Head Phone Jack

Tray Opening

Emergency Eject Access

Status LightVolume Control

Load/Unload Button

Note: Normally the tray makes a ratcheting sound when pulling it open using the above procedure.

Chapter 2. Using the System Unit 2-15

Using the Hot Swap Disk Drives

For information on installing SSA or SCSI hot swap drives refer to “Installing Disk Drives into the Hot-Swap Bays” on page 5-6.

Relationship of AIX Prompts and Physical Drive Location

A SCSI adapter and a SCSI drive address can be displayed on a user display. The AIX command lscfg list the attached devices on the system display. A SCSI adapter and drives might be listed as:

Labels on the right side of each bank, identify the PCI Bus indicator and PCI Slot address for the SCSI adapter attached to each bank.

Physical Slot of SCSI Adapter Model 50 Bank Label Model 70 Bank Label

9P (Model 50 only) 30-78 8P 30-70 30-70 7P 30-68 30-68 6P 30-60 40-60 5P 10-78 40-78 4P 10-70 10-70 3P 10-68 10-68 2P 20-60 20-60 1P 20-58 20-58 Second Integrated SCSI Controller 30-58 10-88 First Integrated SCSI Controller 10-60 10-60

See “AIX and Physical Location Code Reference Table Model 50” on page 6-18 or “AIX and Physical Location Code Reference Table Model 70” on page 6-25 for more details.

2-16 RS/6000 Enterprise Server Model H Series User's Guide

Hot Swap Disk Drive Physical Locations

disc

C1 Hotswap Disk Drive D1 Hotswap Disk Drive C2 Hotswap Disk Drive D2 Hotswap Disk Drive C3 Hotswap Disk Drive D3 Hotswap Disk Drive C4 Hotswap Disk Drive D4 Hotswap Disk Drive C5 Hotswap Disk Drive D5 Hotswap Disk Drive C6 Hotswap Disk Drive D6 Hotswap Disk Drive

Chapter 2. Using the System Unit 2-17

Handling Guidelines

The hot-swap disk drive is a sensitive device. Handle the hot-swap carrier and disk drive with care.

 Do not drop the disk drive or subject the drive to excessive shock.  Do not expose the disk drive to temperatures lower than -40° F (-40° C) or

higher than 158 ° F (70° C).

 Allow approximately one hour of temperature acclimatization for every 18° F (10°

C) of temperature change.

 Do not allow moisture to condense on the drive.  Static electricity can damage your equipment. Take these precautions to avoid

static electricity damage:

– Always handle your disk drive carefully. – Handle the drive by the edges and never touch any exposed circuitry. – Prevent others from touching the drive.

 Store the hot-swap disk drive in a protective container such as an instrument

case or in a protected area.

 Failure to observe these precautions may lead to product failure, damage, and

invalidation of all warranties.

 Media can take as long as 30 seconds to spin down. Make sure that there is at

least a 30 second delay before switching off the hot-swap drives for removal.

Labels

Several labels are included in your system ship group that can be attached to the handle of the hot-swap drive. The labels may be marked in any way that helps the user can easily identify the drive for removal or installation.

2-18 RS/6000 Enterprise Server Model H Series User's Guide

Disk Drive Status LED States

SCSI Disk Drives:

The following table explains the meaning of the green and

amber status LEDs and spin down button.

Spin Down Button

Green

Amber

Status LEDs

LED or Button Status Definition

Amber On Drive spinning

Off Drive not spinning

Green On Power On

Off Power Off Blinking Power Off/Drive identify

Spin down Depressed Spin down drive and remove power

Chapter 2. Using the System Unit 2-19

SSA Disk Drives: The following table explains the meaning of the Power, Ready

and Check status LEDs.

Check

Ready

Power

Status LEDs

LED Status Definition

Power On Power On

Off Power Off

Ready On Both SSA connections good and

Blinking Only one SSA connection good Flickering Drive is executing a command

Check On Disk drive failure

Blinking Disk drive selected

Locked Position

drive is ready

Self-test running Drive in service mode

2-20 RS/6000 Enterprise Server Model H Series User's Guide

Chapter 3. Service Processor Menus

The Service Processor menus enable you to configure Service Processor options and to enable and disable functions.

Service Processor menus are available using an ASCII terminal when the server is powered off and the Service Processor is operating with standby power. Service Processor menus are also available when server power is on and the Service Processor has detected a server problem (such as loss of surveillance).

During the first power up (i.e. power cord is plugged into the outlet), Service Processor menus are not available for 45 seconds while the Service Processor is running self-tests and initializing the server. If the server powers down, Service Processor menus become available after 15 seconds.

For a summary of the Service Processor functions and the methods for invoking them, see the table on page 3-2.

Chapter 3. Service Processor Menus 3-1

Service Processor Functions Service

Processor

Menus

(ASCII ter-

minals)

Read VPD Y View System Environmental Conditions Y Read System POST Errors Y Read Service Processor Error Logs Y View Progress Indicators from last Boot Y Power-on System Y Power-off System Y Read NVRAM Y Reset Service Processor Y Setup Reboot/Restart Policy Y Start Talk Mode Y Enable/Disable Console Mirroring Y Select Modem Line Speed Y Enable/Disable Modem Y Setup Modem Configuration Y Setup Ring Indicate Power-On Y Setup Dial-out Phone Numbers Y Setup Surveillance Y Update Service Processor Flash EPROM Y Change General Access Password Y Change Privileged Access Password Y Select Language Y Enable/Disable Unattended Start Mode Y

Service

Processor

Service

Aids (ASCII or graphics

terminals)

Y Y Y

SMS (ASCII or graphics

terminals)

Operating system root password

Privileged access password

General access (power-on) password

3-2 RS/6000 Enterprise Server Model H Series User's Guide

Service Processor Menus

The Service Processor menus are divided into two groups:

 General user menus - the user must know the general access password.  Privileged user menus - the user must know the privileged access password.

The following section describes these two groups of menus, how to access them, and the functions associated with each option.

When the server is powered down, the Service Processor menus may be accessed locally or remotely.

Menu Inactivity

To prevent loss of control in unstable power environments, the Service Processor leaves the menu mode after 5 minutes of inactivity. Menus may be resumed by pressing any key on the terminal, local or remote.

How to access Service Processor menus locally

Service Processor menus may be accessed locally by connecting an ASCII terminal to either serial port. Because the presence of the ASCII terminal cannot be confirmed by the Service Processor, you must press a key on the ASCII terminal to confirm its presence. Next the Service Processor prompts you for a password (if set), and when verified, displays the Service Processor menus.

How to access Service Processor menus remotely

Service Processor menus may be accessed remotely by connecting a modem to serial port 1 or serial port 2.

 Power off the server, unplug the power cord, and press the power button to drain

capacitance while power is disconnected.

 Connect the modem to the appropriate serial port and turn the modem on.  Plug in the server.

Note: If your modem has not been configured, go to “Call-in/Call-out Setup Menu” on page 3-16.

With a terminal or terminal emulator, call the server's modem. The Service Processor prompts you for a password (if set), and when verified, displays the Service Processor menus.

Chapter 3. Service Processor Menus 3-3

General User Menus

The menu options presented to the General user are a subset of the options available to the Privileged user. The user must know the General Access Password in order to access these menus.

à ð

GENERAL USER MENU

1. Power-On System

2. Read VPD

3. Read Progress Indicators from Last System Boot

4. Read Service Processor Error Logs

5. Read System POST Errors

6. View System Environmental Conditions

99. Exit from Menus

 Power-On System

Allows the user to power-on the system.

 Read VPD

Displays manufacturer vital product data, such as serial numbers, part numbers, etc.

3-4 RS/6000 Enterprise Server Model H Series User's Guide

 Read Progress Indicators from Last System Boot

Displays the boot progress indicators (check points), up to a maximum of 100, from the system boot prior to the one in progress now. This historical information may be useful to help diagnose system faults.

The progress indicators are displayed in two sections. Above the dashed line are the progress indicators (latest) from the boot that produced the current sessions. Below the dashed line are progress indicators (oldest) from the boot preceding the one that produced the current sessions.

The progress indication codes are listed top (latest) to bottom (oldest). Use the posted code indicated by the <-- arrow.

 Read Service Processor Error Logs

Displays the Service Processor error logs. The time stamp in this error log is Coordinated Universal Time (CUT), a.k.a.

Greenwich Mean Time (GMT). AIX error logs have more information available and are able to time stamp with local time. See 3-33 for an example of the error log.

 Read System POST Errors

Selecting this item lets you review the results of the POST (Power-On Self Test). Your server may be able to start in the presence of POST errors if there is sufficient working system resources. If POST errors occur during start-up, this error log when used with the diagnostics helps to isolate faults. See 3-34 for an example of the POST error screen.

 View System Environmental Conditions

On selection of this menu, the Service Processor reads all environmental sensors and reports the results to the user. This option maybe useful when surveillance fails, as it allows the user to determine the environmental conditions that may be related to the failure. See 3-14 for an example of the System Environmental Conditions screen.

Chapter 3. Service Processor Menus 3-5

Privileged User Menus

The following menus are available to privileged users only. The user must know the Privileged Access Password in order to access these menus.

MAIN MENU

At the top of the MAIN Menu is a listing containing:

 Your Service Processor's current firmware version  The firmware copyright notice  The System Name given to your server during setup

You need the firmware version for reference when you either update or repair the functions of your service processor.

The System Name, an optional field, is the name your server reports in problem messages. This name helps your support team, (for example, your system administrator, network administrator, or service representative) to more quickly identify the location, configuration, and history of your server. The System Name is set from the Main Menu using option 6.

3-6 RS/6000 Enterprise Server Model H Series User's Guide

Note: The information under the Service Processor Firmware heading in the Main

Menu example that follows is example information only.

à ð

EPROM: 1997915 FLASH: 1997512

SYSTEM NAME

MAIN MENU

1. Service Processor Setup Menu

2. System Power Control Menu

3. System Information Menu

4. Language Selection Menu

5. Call-In/Call-Out Setup Menu

6. Set System Name

99. Exit from Menus

Service Processor Firmware

Chapter 3. Service Processor Menus 3-7

Service Processor Setup Menu

à ð

Service Processor SETUP MENU

1. Change Privileged Access Password

2. Change General Access Password

3. Enable/Disable Console Mirroring:

Currently Disabled

4. Start Talk Mode

5. OS Surveillance Setup Menu

6. Reset Service Processor

7. Reprogram Service Processor Flash EPROM

98. Return to Previous Menu

99. Exit from Menus

Note

Unless otherwise stated in menu responses settings become effective when a menu is exited using option 98 or 99.

3-8 RS/6000 Enterprise Server Model H Series User's Guide

Passwords

Passwords can be any combination of up to 8 alphanumeric characters. You can enter longer passwords, but the entries are truncated to include only the first 8 characters. Passwords can be set from the Service Processor menu or from the SMS menus.

For security purposes, the Service Processor counts the number of attempts to enter correct passwords. The results of not recognizing a correct password within this error threshold are different, depending on whether the attempts are being made locally (at the server) or remotely (via a modem). The error threshold is 3.

If the error threshold is reached by someone entering passwords at the server, the Service Processor exits the menus. This action is taken based on the assumption that the server is in an adequately secure location with only authorized users having access. Such users must still successfully enter a login password to access AIX.

If the error threshold is reached by someone entering passwords remotely, the Service Processor disconnects the modem to prevent potential security attacks on the server by unauthorized remote users.

The following illustrates what you can access with the Privileged Access Password and the General Access Password.

Privileged

Access

Password

None None MAIN MENU displayed None Set MAIN MENU displayed

Set None User's with password see the MAIN MENU

Set Set Users see menus associated with the entered password

General

Access

Password

Resulting Menu

Other users see the GENERAL USER MENU

 Change Privileged Access Password

Set or change the Privileged Access Password. It provides the user with the capability to access all Service Processor functions. This password is usually used by the system administrator or root user.

 Change General Access Password

Set or change the General Access Password. It provides limited access to Service Processor menus, and is usually available to all users who are allowed to power-on the server.

Chapter 3. Service Processor Menus 3-9

 Enable/Disable Console Mirroring

When Console Mirroring is enabled, the Service Processor sends information to both serial ports. This capability may be enabled by local or remote users. This provides local users the capability to monitor remote sessions. Console mirroring may be enabled for the current session only. For more information, see “Console Mirroring” on page 3-30.

 Start Talk Mode

In a console mirroring session, it is useful for those that are monitoring the session to be able to communicate with each other. Selecting this menu item activates the keyboards and displays for such communications while console mirroring is established. This is a full duplex link, so message interference is possible. Alternating messages between users works best.

3-10 RS/6000 Enterprise Server Model H Series User's Guide

 Surveillance Setup Menu

This option may be used to setup operating system surveillance.

à ð

OS Surveillance Setup Menu

1. Surveillance: Currently Enabled

2. Surveillance Time Interval:

Currently 5

3. Surveillance Delay:

Currently 1

98. Return to Previous Menu

– Surveillance

May be set to Enabled or Disabled.

– Surveillance Time Interval:

May be set to any number from 2 to 255 minutes.

– Surveillance Delay:

May be set to any number from 0 to 255 minutes.

Refer to “Service Processor System Monitoring - Surveillance” on page 3-28 for more information about surveillance.

 Reset Service Processor - Allows the user to reinitialize the Service Processor.  Reprogram Service Processor Flash EPROM - This is an automatic process.

An update diskette can be acquired from the RS/6000 Support page on the Internet or from your service team. The Internet address is:

http://www.rs6.ibm.com/support/micro

The update files must be downloaded to a DOS-formatted diskette. You should format the diskette just prior to receiving the download, to be sure it is clean. Reformatting is worth the time and effort. When this process is selected, you are prompted to place the diskette into the drive and to indicate to the system that the diskette in available and the automatic process starts. If the system has other needs, you are prompted. See “Service Processor Firmware Updates” on page 3-31 for additional information and update methods.

Chapter 3. Service Processor Menus 3-11

System Power Control Menu

à ð

SYSTEM POWER CONTROL MENU

1. Enable/Disable Unattended Start Mode:

Currently Disabled

2. Ring Indicate Power-On Menu

3. Reboot/Restart Policy Setup Menu

4. Power-On System

5. Power-Off System

98. Return to Previous Menu

99. Exit from Menus

 Enable/Disable Unattended Start Mode

This option may be used to instruct Service Processor to immediately power-on the server after a power failure, bypassing power-on password verification. Unattended Start Mode can also be set via SMS Menus. It is intended to be used on servers that require automatic power-on after a power failure.

 Ring Indicator Power-On Menu

Ring Indicate Power-On is an alternate method of dialing in, without establishing a Service Processor session. If the system is powered off, Ring Indicate Power-On is enabled, the server is powered on at the predetermined number of rings, If the server is already on, no action is taken. In either case, the telephone call is not answered. The caller receives no feedback that the server powered-on. The Ring Indicator Power-On Menu and defaults are shown below:

à ð

Ring Indicator Power-On Menu

1. Ring Indicate Power-On :

Currently Disabled

2. Number of Rings :

Currently 6

98. Return to Previous Menu

3-12 RS/6000 Enterprise Server Model H Series User's Guide

– Ring Indicate Power-On may be set to 'Enabled' or 'Disabled' – Number of Rings may be set to any number from 1 to 255

 Reboot/Restart Policy Setup Menu, see “Reboot/Restart Policy Setup Menu”

on page 3-22.

 Power on System

Lets you power on the system immediately. For other power-on methods see “System Power-On Methods” on page 3-25.

 Power off System

Allows the user to power off the server following a surveillance failure.

System Information Menu

à ð

SYSTEM INFORMATION MENU

1. Read VPD

2. Read VPD Image from Last System Boot

3. Read Progress Indicators from Last System Boot

4. Read Service Processor Error Logs

5. Read System POST Errors

6. Read NVRAM

7. View System Environmental Conditions

98. Return to Previous Menu

99. Exit from Menus

 Read VPD

Displays manufacturer's vital product data, such as serial numbers, part numbers, etc.

 Read VPD Image from Last System Boot

Displays the VPD information that was in effect after the last system boot. This information will usually be identical with the results from the menu selection "Read VPD," but in the case of configuration updates or certain faults, this historical comparison can be useful to System Administrators and service personnel.

Chapter 3. Service Processor Menus 3-13

 Read Progress Indicators from Last System Boot

The progress indication codes are listed top (latest) to bottom (oldest). Use the posted code indicated by the <-- arrow.

 Read Service Processor Error Logs

Displays error conditions detected by the Service Processor. The time stamp in this error log is Coordinated Universal Time (CUT), a.k.a.

Greenwich Mean Time (GMT). AIX error logs have more information available and are able to time stamp with local time. See 3-33 for an example of the error log.

 Read System POST Errors

 Read NVRAM

Displays Non-Volatile Random Access Memory (NVRAM) content.

 View System Environmental Conditions

The Service Processor reads all environmental sensors and reports the results to the user. This option is most useful when surveillance fails, as it allows the user to determine the environmental conditions that may be related to the failure.

The following is an example of system environment conditions:

3-14 RS/6000 Enterprise Server Model H Series User's Guide

à ð

Fan : A stopped fan detected Fan 1: A stopped fan detected Fan 2: A stopped fan detected Fan 3: A stopped fan detected I/O Temperature is operating within normal tolerances

5. Volts: A low 5. Voltage reading detected

3.3 Volts: A low 3.3 Voltage reading detected

5. Standby Volts: is operating within normal tolerance +12. Volts: A low +12. voltage reading detected

-12. Volts: A high -12. voltage reading detected

(Press Return to Continue)

System Environmental Conditions (System Power is currently off.)

Language Selection Menu

à ð

LANGUAGE SELECTION MENU

1. English

2. Francais

3. Deutsch

4. Italiano

5. Espanol

6. Svenska

98. Return to Previous Menu

99. Exit from Menus

Note: Your ASCII terminal must support the ISO-8859 character set in order to properly display languages other than English.

This menu allows selecting languages into which Service Processor and system firmware menus and messages are displayed.

Chapter 3. Service Processor Menus 3-15

Call-in/Call-out Setup Menu

à ð

CALL-IN/CALL-OUT SETUP MENU

1. Modem Configuration Menu

2. Serial Port Selection Menu

3. Serial Port Speed Setup Menu

4. Telephone Number Setup Menu

5. Call-Out Policy Setup Menu

6. Customer Account Setup Menu

7. Call-Out Test

8. Ring Indicate Power-On Menu

98. Return to Previous Menu

99. Exit from Menus

 Modem Configuration Menu, see 3-16.  Serial Port Selection Menu, see 3-17.  Telephone Number Setup Menu, see 3-18.  Call-Out Policy Setup Menu, see 3-20.  Customer Account Setup Menu, see 3-21.  Ring Indicate Power-On Menu, see 3-12.

Modem Configuration Menu

The first two lines of the Modem Configuration Menu are status lines showing the current selections. Selections are made in the two section labeled Modem Ports and Modem Configuration File Name. Select the serial port that you that you want to activate and then select the modem configuration file for the modem on the port. If you wish to set up both serial ports with modems, make your selections one port at a time.

For information on choosing a modem configuration file, see “Sample Modem Configuration Files” on page C-1 and “Seamless Transfer of a Modem Session” on page C-6.

3-16 RS/6000 Enterprise Server Model H Series User's Guide

à ð

Modem Configuration Menu

Port 1 Modem Configuration File Name: Port 2 Modem Configuration File Name:

To make changes, First select the port and then the configuration file name

Modem Ports:

1. Serial port 1

2. Serial port 2

Modem Configuration File Name:

3. modem_f_sp

4. modem_f_sp

5. modem_f1_sp

6. modem_z_sp

7. modem_z_sp

8. none

9. Save configuration to NVRAM and Configure modem

98. Return to Previous Menu

Serial Port Selection Menu

à ð

Serial Port Selection Menu

1. Serial Port 1 Call-Out:

Currently Disabled

2. Serial Port 2 Call-Out:

Currently Disabled

3. Serial Port 1 Call-In:

Currently Disabled

4. Serial Port 2 Call-In:

Currently Disabled

98. Return to Previous Menu

You can enable and disable the call-in and call-out functions of each serial port in any combination.

Chapter 3. Service Processor Menus 3-17

Serial Port Speed Setup Menu

à ð

Serial Port Speed Setup Menu

1. Serial Port 1 Speed:

Currently 96

2. Serial Port 2 Speed:

Currently 96

98. Return to Previous Menu

Serial port speed can be set for terminal performance or to accommodate modem capabilities. A speed of 9600 baud or higher is recommended. Valid serial port speeds are shown below:

50 600 4800 75 1200 7200 110 1800 9600 134 2000 19200 150 2400 38000 300 3600 57600 115200

Telephone Number Setup Menu

This menu may be used to set or change the telephone numbers for reporting a system failure. The Service Processor allows setting or changing telephone numbers for:

 Service Center Telephone Number: - The telephone number of the maintenance

provider's computer.

 Customer Administration Center Telephone Number: - The telephone number of

the local system support provider's computer.

 Digital Pager Telephone Number: The number for a pager carried by someone

who will respond to problem calls from your server.

 Customer Voice Telephone Number: - The telephone number service personnel

will use to reach the system user.

 Customer System Telephone Number: - The telephone number to which the

server's modem is connected.

3-18 RS/6000 Enterprise Server Model H Series User's Guide

à ð

Telephone Number Setup Menu

1. Service Center Telephone Number:

Currently Unassigned

2. Customer Administration Center Telephone Number:

Currently Unassigned

3. Digital Pager Telephone Number:

Currently Unassigned

4. Customer Voice Telephone Number:

Currently Unassigned

5. Customer System Telephone Number:

Currently Unassigned

98. Return to Previous Menu

 Service Center Telephone Number is the number of the service center com-

puter. The service center usually includes a computer that takes calls from servers with call-out capability. This computer is referred to as "the catcher." The catcher expects messages in a specific format to which Service Processor conforms. For more information about the format and catcher computers, refer to the README file in the AIX /usr/samples/syscatch directory. Contact your service provider for the correct telephone number to enter here. Until you have that number, leave this field blank.

 Customer Administration Center Telephone Number is the number of the

System Administration Center computer (catcher) that receives problem calls from servers. Contact your system administrator for the correct telephone number to enter here. Until you have that number, leave this field blank.

 Digital Pager Telephone Number is the number for a pager carried by

someone who will respond to problem calls from your server. Contact your administration center representative for the correct telephone number to enter here. For test purposes, enter your telephone number here. You can change it later when testing is complete.

Note: Some modems, such as IBM 7857-017, are not designed for the paging

function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem. Therefore, even though the paging was successful, the error message will cause the Service Processor to retry, continuing to place pager calls for the number of retries specified in the Call-Out policy Setup Menu. These retries result in redundant pages.

Chapter 3. Service Processor Menus 3-19

For digital pagers that require a personal Identification Number (PIN) for access, include the PIN in this field as in the following example:

1 8 123 4567,,,,87654

where the commas create pauses1 for the voice response system, and the 87654 represents the PIN.

 Customer Voice Telephone Number is the telephone number of a phone near

the server or answered by someone responsible for the server. This is the telephone number left on the pager for callback. For test purposes, enter your telephone number here. You can change it after testing is completed.

Customer System Telephone Number is the telephone number to which your server's modem is connected. The service or administration center representatives need this number to make direct contact with your server for problem investigation. This is also referred to as the call-in phone number.

Call-Out Policy Setup Menu

à ð

CALL-OUT POLICY SETUP MENU

1. Call-Out policy (First/All):

Currently First

2. Remote timeout, (in seconds):

Currently 12

3. Remote latency, (in seconds):

Currently 2

4. Number of retries:

Currently 2

98. Return to Previous Menu

 Call Out policy may be set to 'first' or 'all'. If call out policy is set to 'first', the

Service Processor will stop at the first successful call out to one of the following numbers in the order listed:

1. Service Center

2. Customer Admin Center

3. Pager

The length of these pauses is set in modem register S8. The default is usually 1 or 2 seconds each.

3-20 RS/6000 Enterprise Server Model H Series User's Guide

If call out policy is set to 'all', the Service Processor will attempt a call out to all the following numbers in the order listed:

1. Service Center

2. Customer Admin Center

3. Pager Remote timeout and Remote latency are functions of your service provider's

catcher computer. You should take the defaults or contact your service provider for recommended settings.

Number of retries is the number of times you want the server to retry calls that resulted in busy signals or other error messages.

Customer Account Setup Menu

à ð

Customer Account Setup Menu

1. Customer Account Number:

Currently Unassigned

2. Customer RETAIN Login UserID:

Currently Unassigned

3. Customer RETAIN Login Password:

Currently Unassigned

98. Return to Previous Menu

 Customer Account Number is assigned by your service provider for record

keeping and billing. If you have an account number, enter it here. Otherwise, leave this field blank.

 Customer RETAIN Login UserID and Customer RETAIN Login Password

apply to a service function to which your service provider may or may not have access. Leave these fields blank if your service provider does not use RETAIN.

Chapter 3. Service Processor Menus 3-21

Reboot/Restart Policy Setup Menu

Reboot describes bringing the system hardware back up from scratch, for example,

from a system reset or power on. The boot process ends when control passes to the operating system process.

Restart describes activating the operating system after the system hardware reinitialized. Restart must follow a successful reboot.

à ð

Reboot/Restart Policy Setup Menu

1. Number of reboot attempts:

Currently 3

2. Use OS-Defined restart policy?

Currently Yes

3. Enable supplemental restart policy?

Currently No

4. Call-Out before restart:

Currently Disabled

98. Return to Previous Menu

 Number of reboot attempts if the server fails to successfully complete the boot

process, it attempts to reboot the number of times specified. Entry values equal to or greater than 0 are valid. Only successive failed reboots attempts count, not reboots that occur after a restart attempt. At restart, the counter is set to 0.

 Use OS-Defined restart policy lets the Service Processor react or not react the

same as the operating system to major system faults, by reading the setting of the operating system parameter Automatically Restart/Reboot After a System Crash. This parameter may, or may not be defined depending on the operating system or its version/level. If the operating system automatic restart setting is defined, then it may be set to respond to a major fault by restarting or by not restarting. See your operating system documentation for details on setting up operating systems automatic restarts. The default value is YES.

3-22 RS/6000 Enterprise Server Model H Series User's Guide

 Enable supplemental restart policy - The default setting is NO. If set to YES,

the Service Processor restarts the system when the system loses control as detected by the Service Processor surveillance, and either:

1. The Use OS-Defined restart policy is set to NO OR

2. The Use OS-Defined restart policy is set to YES and the operating system has NO automatic restart policy.

Refer to “Service Processor Reboot/Restart Recovery” on page 3-26.

 Call-Out before restart (Enabled/Disabled) If a restart is necessary due to a

system fault, you can enable the Service Processor to call out and report the event. This item is valuable if the number of these events becomes excessive, signalling a bigger problem.

Service Processor Functions and Features

The following section discusses some of the Service Processor functions and features more fully.

The RS/6000 Enterprise Server Model H Series supports the following functions:

Built-in Functions Initialization and Test Service Processor Basic

Instructions Test (BIST) JTAG System Chip Initializa-

tion

Error Data Collection BIST/POST errors and status

Checkstop FIR data logout Machine check logout

Configuration CPU Complex validation

VPD Collection

System Management Reset and Reboot on System

Firmware fail Reboot on system failure

Chapter 3. Service Processor Menus 3-23

Local User Function User Interface Local async console

Text based menus with NLS Operator Panel messages

Power and Miscellaneous Power On/Off

Configurable Reboot Policy

Status and Data Access VPD

Error data (Service Processor) Error data (system) Environmental data

Service Processor Setup Utilities

Remote User Functions Call Out (Call Home)

Reporting

Identify system by name Call In

Application Interface Functions Monitor/Sense Thermal/Voltage/fan speed

Passwords Phone numbers Language (NLS) selection Call In/Call Out enable/disable Flash (Gold/Recovery block)

Update Flash (Composite block)

Update System Name Modem Configuration Boot failure OS Termination Surveillance failure Critical EPOW reporting Checkstop Machine check

Power-on via ring-indicate Password/security check Console mirroring/Quick dis-

connect

SP Flash Update(Recovery and Composite)

3-24 RS/6000 Enterprise Server Model H Series User's Guide

System Power-On Methods

 Power-on Switch - see “Starting the System Unit” on page 2-1.  SP Menu power-on request

You can request a power-on via the Service Processor menus from either a local or remote terminal.

If a remote terminal is to be used, the modem must be connected to serial port 1, and the operating system set up to enable a TTY login session on that port.

Refer to “Seamless Transfer of a Modem Session” on page C-6 for information on transferring modem sessions from Service Processor to the operating system.

 Unattended start mode - refer to Enable/Disable Unattended Start Mode on

page 3-12. The Service Processor can be enabled to recover from the loss of AC power

(see Enable/Disable Unattended Power-On Mode in the SYSTEM POWER CONTROL MENU). When AC power is restored, the system returns to the then current power state at the time AC loss occurred. For example, if the system was powered-on when AC loss occurred, it reboots/restarts when power is restored. If the system was powered-off when AC loss occurred, it remains off when power is restored.

 Timed power-on - refer to the shutdown -t command on servers using AIX.

Working in conjunction with AIX, the Service Processor in your server can operate a timer, much like the wake-up timer on your clock radio. You can set the timer so that your server powers on at a certain time after shutting down. The timer is battery operated, so power interruptions occurring while the server is off do not affect its accuracy. Refer to the shutdown -t command of AIX for details on setting the timer.

Because of the potential for AC power loss, the Timed Power-On function of AIX can only be assured when Unattended Power-On Mode is enabled. If a Timed Power-On event occurs during an AC power loss, and if Unattended Power-On Mode is enabled, the system starts when AC power is restored.

If Unattended Start Mode is disabled (the default), the system power state remains off when AC power is restored, regardless of the power state of the system when AC loss occurred.

 Ring Indicate Power-On

Enabling ring indicate power-on disables remote call-in. If ring indicate power-on is enabled, the server will power on at a predetermined number of rings. If the server is already on, no action is taken. In either case, the telephone call is not answered. The caller receives no feedback that the server powered on.

Chapter 3. Service Processor Menus 3-25

 Follow-up to a Failed Boot Attempt

The Service Processor will initiate a power-on sequence upon detection of a failed boot attempt.

Service Processor Reboot/Restart Recovery

Reboot describes bringing the system hardware back up from scratch, for example,

from a system reset or power on. The boot process ends when control passes to the operating system process.

Restart describes activating the operating system after the system hardware reinitialized. Restart must follow a successful reboot.

Failure During Boot Process: During the boot process, either initially after

system power-on or upon reboot after a system failure, the Service Processor (SP) monitors the boot progress (via surveillance). If progress stops, the Service Processor can reinitiate the boot process (reboot) if enabled to do so. The Service Processor can re-attempt this process according to an entry on the Reboot/Restart Policy Setup Menu.

Failure During Normal System Operation: When the boot process completes

and control transferers to the operating system (OS), the Service Processor can monitor operating system activity (see the SERVICE PROCESSOR SETUP MENU item Set Surveillance Parameters). If OS activity stops, the Service Processor can initiate a reboot/restart process based on the settings in the Service Processor Reboot/Restart Policy Setup Menu and the OS automatic restart settings (see OS documentation).

If the operating system is AIX, the menu item under SMIT for setting the restart policy is Automatically Reboot After Crash (True/False), and the default is False. When the setting is True, and if the SP parameter, Use OS-Defined Restart Policy, is Yes (the default), the Service Processor takes over for AIX to reboot/restart after a Check Stop or Surveillance failure.

Service Processor Reboot/Restart Policy Controls: The operating system's

automatic restart policy (see operating system documentation) indicates the OS response to a system crash. The SP can be instructed to refer to that policy, or not, by the Use OS-Defined Restart Policy menu item.

If the operating system has no automatic restart policy, or if it is disabled, then the Service Processor restart policy can be controlled from the Service Processor Menus by using the Enable Supplemental Restart Policy selection.

3-26 RS/6000 Enterprise Server Model H Series User's Guide

Use OS-Defined restart policy:: The Use OS-Defined restart policy default

setting is YES. This causes the SP to refer to the OS Automatic Restart Policy setting and take action, the same action the OS would take if it could have responded to the problem causing the restart.

When this setting is NO, or if the OS did not set a policy, the Service Processor refers to Enable supplemental restart policy for its action.

Enable Supplemental Restart Policy:: The default setting is NO. If set to

YES, the Service Processor restarts the system when the system loses control as detected by the Service Processor surveillance, and either:

1. The Use OS-Defined restart policy is set to NO OR

2. The Use OS-Defined restart policy is set to YES and the operating system has NO automatic restart policy.

Refer to “Service Processor Reboot/Restart Recovery” on page 3-26.

The following provides a more thorough understanding of the relations among the OS and Service Processor restart controls:

OS Automatic reboot/restart after crash setting

None No No± None No Yes Restarts None Yes± No± None Yes± Yes Restarts False² No No± False² No Yes Restarts False² Yes± No± False² Yes± Yes True No No± True No Yes Restarts True Yes± No± Restarts True Yes± Yes Restarts

Service Processor default

AIX default

Chapter 3. Service Processor Menus 3-27

SP to use OS-Defined restart policy

SP Enable supplemental restart policy

System response

Service Processor System Monitoring - Surveillance

Surveillance is a function in which the Service Processor monitors the system, and the system monitors the Service Processor. This monitoring is accomplished by periodic samplings called heartbeats.

Surveillance is available during two phases:

1. System firmware bringup (automatic)

2. Operating system runtime (optional)

System Firmware Surveillance: Provides the Service Processor with a means

to detect boot failures while the system firmware is running. System firmware surveillance is automatically enabled during system power-on. It

cannot be disabled via a user selectable option. If the Service Processor detects no heartbeats during system IPL (for 7 minutes), it

cycles the system power to attempt a reboot. The maximum number of retries is set from the Service Processor menus. If the fail condition repeats, the Service Processor leaves the machine powered on, logs an error and offers menus to the user. If Call-out is enabled, the Service Processor calls to report the failure and displays the operating system surveillance failure code on the operator panel.

Operating System Surveillance: Provides the Service Processor with a means

to detect hang conditions, hardware or software failures while the operating system is running. It also provides the operating system with a means to detect the Service Processor failure by the lack of a return heartbeat.

Operating system surveillance is enabled by default. This is to allow the user to run operating systems that do not support this Service Processor option.

Operating system surveillance can be enabled and disabled via:

 service processor Menus  service processor Service Aids

Three parameters must be set for operating system surveillance:

1. Surveillance enable/disable

2. Surveillance interval This is the maximum time in minutes the Service Processor should wait for a

heartbeat from the operating system before timeout.

3-28 RS/6000 Enterprise Server Model H Series User's Guide

3. Surveillance delay This is the length of time, in minutes, for the Service Processor to wait from

when the operating system is started to when the first heartbeat is expected.

Surveillance will take effect immediately after setting the parameters from the Service Processor menus.

If operating system surveillance is enabled (and system firmware has passed control to the operating system), and the Service Processor does not detect any heartbeats from the operating system, the Service Processor assumes the system is hung. The machine is left powered on and the Service Processor enters standby phase, displaying the operating system surveillance failure code on the operator panel. If Call-out is enabled, the Service Processor calls to report the failure.

Call Out (Call-Home)

The Service Processor can call out (Call-Home) when it detects one of the following conditions:

 System firmware surveillance failure  Operating system surveillance failure (if supported by Operating System)  Critical environmental failures

 Restarts To enable the call out feature, you need to do the following:

 Have a modem connected to serial port 1 or 2  Set up the following using the Service Processor Menus or Diagnostic Service

Aids:

– Enable call out for the serial port where the modem is connected – Set up serial port line speed – Enter the modem configuration filename – Set up site specific parameters (i.e. phone numbers for call out,

call out policy, etc).

 To call out before restart, set “Call-Out before restart” to ENABLED from the

Reboot/Restart Policy Setup menu.

Note: Some modems, such as IBM 7857-017, are not designed for the paging

Chapter 3. Service Processor Menus 3-29

Console Mirroring

Console mirroring allows a person on a local ASCII terminal to monitor the Service Processor activities of a remote user. Console mirroring ends when the Service Processor releases control of the serial ports to the system firmware.

System Configuration:

 Service Processor

 Modem connected to one serial port and enabled for incoming calls  Local ASCII terminal connected to the other serial port. This local terminal may

be connected directly to your server or connected through another modem

There are two scenarios in which console mirroring can be invoked:

1. Remote session first, then local session added: a. Remote session already in progress b. Remote user uses the Service Processor menus to enable console mirroring,

allowing both consoles to be active

2. Local session first, then remote session added: a. Local session is already in progress b. The Service Processor receives a call from the remote user c. The local user selects the option to enable console mirroring. The Service

Processor immediately begins mirroring Service Processor menus

Note: A quick disconnect is accomplished by hitting the key sequence Ctrl+D on either console. Both sessions will exit the Service Processor menus.

3-30 RS/6000 Enterprise Server Model H Series User's Guide

Service Processor Firmware Updates

The Service Processor EPROM may need to be updated for two different reasons:

1. The UPDATE (composite) portion of the EPROM has become corrupted.

2. The Service Processor firmware upgrades, without any corruption present.

The use of a Flash EPROM allows updates to occur without physically replacing the memory.

The firmware in your server can be updated using one of four available initiation processes:

1. Service Processor initiation

2. SMS Utilities initiation

3. Service Aids initiation

4. AIX initiation Each initiation method is described below. In each case, the process prompts you

for your authority and shows the contents of the update media. Verify the file with which to perform the update, and follow any other instructions that may appear. After initiation, the processes are identical and automatic.

There are two areas in each firmware module that may need updating:

1. The gold code or base code or EPROM area

2. The custom or main program or FLASH area

Each update file contains matching gold and custom firmware, so it is not possible to update to a conflicting set.

Before the update process begins, the versions of each of the two areas of the target firmware module are compared to the versions on the update diskette. Only the area(s) that need updating are updated. In most cases, only the custom area is updated.

An update diskette can be acquired from the RS/6000 Support page on the Internet or from your service team. The Internet address is:

http://www.rs6.ibm.com/support/micro

Chapter 3. Service Processor Menus 3-31

Refer to the downloaded update instructions, or to the System Management Services “Config” on page 4-4 or “Display Configuration” on page 4-25 or Service Processor menus on page 3-7, to determine the level of the system unit or service processor flash.

Updating Firmware from the Service Processor Menus:

The Service Processor Menus are available while the server is powered off. From the Service Processor Main Menu, select Service Processor Setup to bring up a menu containing the item, Reprogram Service Processor Flash EPROM. Selecting that item starts the update process. The process requests the update diskette(s) as needed. After inserting the first diskette and informing the system, the process continues automatically. If the process requires user assistance, it is requested.

Updating Firmware from the SMS Utilities:

From a powered down or reset condition, bring up the SMS Utilities and select the menu item for updating firmware. The process requests the update diskette(s) as needed. After inserting the first diskette and informing the system, the process continues automatically. If the process requires user assistance, it is requested.

Updating Firmware from the Service Aids

Note: This service aid is only supported for Online Diagnostics.:This service aid

allows you to update the system or service processor flash. Additional update and recovery instructions may be provided; also you need to know

the fully qualified path and file name of the flash update image file. If the flash update image file is on a diskette, you need the AIX DOS utilities package to process the diskette. You can use the dosdir command to find out the name of the update image file. This service aid uses the dosread command to put the file into the /var file system.

Using this service aid to update the system or service processor flash will not save the current contents of the flash.

The flash image file will be copied in the /var file system. If there is not enough space in the /var file system for the flash update image file, an error is reported. If this occurs, exit the service aid, increase the size of the /var file system and retry the service aid. After the file is copied, a warning screen will ask for confirmation to continue the flash update. Continuing the flash update will eventually cause the system to reboot and return to the AIX login prompt. After the system unit reboots, the file /var/update_flash_image can be removed to conserve space in the /var file system.

3-32 RS/6000 Enterprise Server Model H Series User's Guide

Updating Firmware from AIX

You must delete the file /var/update_flash_image before proceeding. The flash update image file must have already been placed in the /var file system.

This could have been done with a file transfer from another server or with the dosread command of the AIX DOS Utilities. For example, with the flash update image in place, issuing the following AIX command

shutdown -u /var/filename.img

initiates the update process. Where *filename* is the name of the flash update image. During the process, the server powers down and reboots. The process is complete when the login prompt reappears.

Service Processor Logs

Service Processor Error Log:

conditions detected by the Service Processor.

The Service Processor error logs contain error

à ð

Error Log

1997626223337 . Loss of Redundant Fan #5 42191

Press "C" to clear error log, any other key to continue. >

The time stamp in this error log is Coordinated Universal Time (CUT), a.k.a. Greenwich Mean Time (GMT). AIX error logs have more information available and are able to time stamp with local time.

Chapter 3. Service Processor Menus 3-33

System POST Errors: If POST (Power-On Self Test) errors occur during

start-up, this error log helps isolate faults when used with the diagnostics.

à ð

Read System POST Errors

Version :  Severity :  Disposition :  Initiator :  Event being reported :  Extended Error Log Data: xC2 x x84 x9 x x x x x2 x x x x x x72 x74 x63 x x x x x x x x x x28 x3 x x5 x x1 x x x x x x x x x49 x42 x4D x x55 x3 x2E x31 x2D x5 x31 x2D x58 x31 x

(Press Return to Continue)

3-34 RS/6000 Enterprise Server Model H Series User's Guide

Chapter 4. System Management Services

The System Management Services provides a way to view information about your computer and perform tasks such as setting passwords and changing device configurations.

If you are using a graphical display as your system console, use the Graphical System Management Services below.

If you are using an ASCII display as your system console, see “Text-Based System Management Services” on page 4-24.

Graphical System Management Services

To start the Open Firmware command line or graphical System Management Services, turn on or restart the computer.

After the logo is displayed, initialization icons appear across the bottom of the screen.

After the System Management Services starts, the following screen appears.

You may also press F8 to enter the Open Firmware command line and get the OK> prompt.

Chapter 4. System Management Services 4-1

The System Management Services screen contains the following choices.

Config: Enables you to view your system configuration.

MultiBoot: Invokes the Mulitboot menu which provides several

functions:

 To Select a Common Hardware Reference Platform

(CHRP) compliant operating system to boot In the case of AIX this is a supported option, if you receive

an informational icon after making this selection this would mean that information in non-volatile storage could have been lost, as would happen if the battery had been removed. In order to recreate this value, issue the bootlist command under AIX with the appropriate parameters as to the location of the operating system in a particular hard disk. Please see the explanation of the bootlist command in your AIX documentation.

 To select a CHRP compliant operating system as the

default operating system

 To install from the list of possible devices  To set the sequence in which devices are searched for

operating system startup code

 To go to the Open Firmware command prompt  To set the Multiboot menu so that it comes up immediately

as the system powers up

4-2 RS/6000 Enterprise Server Model H Series User's Guide

Utilities: Enables you to set and remove passwords, enable

the unattended start mode, set and view the addresses of your system's SCSI controllers, select the active console, view or clear the error log, and update your system firmware.

Exit: Returns you to the previous screen.

To select an icon, move the cursor with the arrow keys to choose which icon is highlighted, then press the Enter key. You can also select an icon by clicking on it with your left mouse button. To leave the current screen, either press the Esc key or select the Exit icon.

Chapter 4. System Management Services 4-3

Config

Selecting this icon makes it possible for you to view information about the setup of your system unit. A list similar to the following appears when you select the Config icon.

4-4 RS/6000 Enterprise Server Model H Series User's Guide

Selecting the down arrow key or Page Down key displays the next configuration screen, which lists your computer's firmware version, the date of its development, and the firmware part number.

Chapter 4. System Management Services 4-5

MultiBoot

This selection invokes the Mulitboot menu which provides several functions:

 To Select a CHRP compliant operating system to boot

In the case of AIX this is a supported option, if you receive a an informational icon after making this selection this means that information in non-volatile storage could have been lost, as would happen if the battery had been removed. In order to recreate this value, issue the bootlist command under AIX with the appropriate parameters as to the location of the operating system in a particular hard disk. See the explanation of the bootlist command in your AIX documentation.

 To select a particular operating system as the default operating system  To install from the list of possible devices  To set the sequence in which devices are searched for operating system startup

code

 To go to the Open Firmware command prompt  To set the Multiboot menu so that it comes up immediately as the system powers

4-6 RS/6000 Enterprise Server Model H Series User's Guide

The Select Software option, if supported by the operating system, shows the names of the operating system installed. This option may not be supported by all operating systems.

Chapter 4. System Management Services 4-7

In the case of AIX this is a supported option only for the CHRP compliant version. If you receive a message saying:

No Operating System Installed

information in non-volatile storage could have been lost, as would happen if the battery had been removed. In order to recreate this value issue the bootlist command under AIX with the appropriate parameters as to the location of the operating system in a particular Hard disk. Please see the explanation of the bootlist command in your AIX documentation.

The Software Default option, if supported by the operating system, lets you select the default operating system to start the system. This option may not be supported by all operating systems.

The Install From option produces a list of devices, for example the CD-ROM, where the operating system is installed from. You select one of the devices and the system searches the device for an operating system to install and if supported by the operating system in that device, the name of the operating system displays.

The Boot Sequence option provides a list of devices that can be selected for the boot list. Up to five devices are supported.

The Multiboot Startup option toggles between OFF and ON and selects if the Multiboot menu invokes automatically on startup or not. To toggle, select the Multiboot Startup option, then press the Enter key.

This selection enables you to view and change the custom boot list (the sequence used to search devices for operating system startup code).

4-8 RS/6000 Enterprise Server Model H Series User's Guide

New

3 2

[3]

[4] [5]

[1] [2]

Diskette SCSI CD-ROM id=3 (slot=1)

SCSI Tape Drive id=5 (slot=1) SCSI 4.5 GB Harddisk id=6 (slot=1) Ethernet (Integrated)

DefaultSave

Exit

Attention: If you change your startup sequence, you must be extremely careful when performing

write

operations (for example, copying, saving, or formatting). You

can accidentally overwrite data or programs if you select the wrong drive. The default boot sequence is:

 The primary diskette drive  CD-ROM drive(For CD-ROM boot, go to the Install From icon and then select

CD-ROM Drive as a boot device.)

 Tape id=5 (slot=1)  Hard disk drive id=6 (Slot=1)

 Network device To change the custom boot list, enter a new order in the New column, then select

Save. The List of Boot Devices is updated to reflect the order you have chosen. You can choose one to five devices for the custom boot list. To change the boot

sequence back to the default values, select Default. (The default sequence is automatically saved.)

Chapter 4. System Management Services 4-9

Utilities

Selecting this icon enables you to perform various tasks and view additional information about your computer.

Password

Spin-Up

Error Log

RIPL

SCSI id

The following describes the choices available on this screen.

Password: Enables you to set password protection for turning on the computer and for using system administration tools

Spin-Up: Enables you to change the spin up delay for SCSI hard disk drives attached to your system

Error Log: Enables you to view and clear error log information for your computer

Update

Console

Exit

4-10 RS/6000 Enterprise Server Model H Series User's Guide

Password

RIPL (Remote Initial Program Load): Allows you to select a

remote system from which to load programs via a network adapter when your system unit is first turned on. This option also allows you to configure network adapters that require setup.

Update: Allows you to update the firmware programs on your computer.

Console: If you have more than one display attached to your system unit, or if you have an ASCII terminal attached to your system unit in addition to a keyboard and display, this tool allows you to define which one is active. If no console is selected within two minutes, the console defaults to Serial Port

When you select this icon, the following screen is displayed.

Chapter 4. System Management Services 4-11

Power-On Password: Setting a power-on password helps protect information stored in your computer. If a power-on password is set for your computer, the Power On icon is shown in the locked position; if a power-on password is not set, then the Power On icon is shown in the unlocked position (as in the screen above).

When you select the Entry icon, a screen with eight empty boxes appears. Type your password in these boxes. You can use any combination of up to eight characters (A–Z, a–z, and 0–9) for your password. As you type a character, a key appears in the box.

Press Enter when you are finished; you are required to type the password again for verification.

If you make a mistake, press the Esc key and start again. After you have entered and verified the password, the power-on password icon

flashes and changes to the locked position to indicate that the power-on password is set.

To remove a previously set power-on password, select the Remove icon.

Note: If you

Attention: After you remove the battery, you must reconfigure your system (bootlist,

IP parameters, console information, support processor, etc). A password can be set only after the system is turned off and on again.

4-12 RS/6000 Enterprise Server Model H Series User's Guide

forget

the power-on password, the battery must be removed for longer

than 30 seconds to reset the NVRAM, contact your service representative.

Remote Mode: The remote mode, when enabled, allows the system to start from the defined boot device. This mode is ideal for network servers and other computers that operate unattended. When the remote mode is set, the icon changes to Remote <On>.

If you remove the power-on password, the remote mode is automatically reset, and the icon returns to Remote <Off>.

Privileged-Access Password: The privileged-access password protects against the unauthorized starting of the system programs.

Press Enter when you are finished; you are required to type the password again for verification.

If you make a mistake, press the Esc key and start again.

Chapter 4. System Management Services 4-13

After you have entered and verified the password, the privileged-access password icon flashes and changes to the locked position to indicate that your computer now requires the password you just entered before running system programs.

Note: If you

than 30 seconds to reset the NVRAM. Contact your service representative for assistance.

forget

the power-on password, the battery must be removed for longer

4-14 RS/6000 Enterprise Server Model H Series User's Guide

Hard Disk Spin Up Delay

This selection allows you to change the spin up delay for SCSI hard disk drives attached to your system. Spin up delay values can be entered manually or a default setting can be used. All values are measured in seconds. The default is two seconds. After you have entered the new Spin up delay values, use the arrow keys to highlight the Save icon and press the Enter key.

Chapter 4. System Management Services 4-15

Error Log

Selecting this icon displays the log of errors your computer has encountered during operations.

Selecting the Clear icon erases the entries in this log. For an explanation of errors in the system error log, see your System Service Guide.

4-16 RS/6000 Enterprise Server Model H Series User's Guide

RIPL

Selecting the Remote Initial Program Load (RIPL) icon gives you access to the following selections.

Chapter 4. System Management Services 4-17

The Set Address icon allows you to define addresses from which your computer can receive RIPL code.

Note: Some applications may require that IP addresses contain leading zeroes for numbers less than 100. For example, 129.132.4.20 may need to be entered as

123.132.004.020. If any of the addresses is incomplete or contains a number other than 0 to 255, an error message is displayed when you select the Save icon. To clear this error, change the improper address and select Save again.

Note: You should save a copy of your changes in case you need to replace your battery.

4-18 RS/6000 Enterprise Server Model H Series User's Guide

The Ping icon allows you to confirm that a specified address is valid by sending a test transmission to that address.

After choosing the Ping option, you may be asked to indicate which communications adapter should be used to send the test transmission.

Chapter 4. System Management Services 4-19

The Config icon allows you to configure network adapters that require setup. Selecting the Config icon presents a list of the adapters requiring configuration. Use the arrow keys to highlight an adapter, press the spacebar to select the adapter, then highlight the OK icon and press the Enter key.

The next screen allows you to select the configuration of the adapter you have just chosen (or allow the system to select the configuration automatically). As on the previous screen, use the arrow keys to highlight, press the space bar to select, then highlight the OK icon and press Enter.

4-20 RS/6000 Enterprise Server Model H Series User's Guide

SCSI ID

This selection allows you to view and change the addresses (IDs) of the SCSI controllers attached to your system unit. To change an ID, use the arrow keys to highlight the entry, then use the spacebar to scroll through the available IDs. After you have entered the new address, use the arrow keys to highlight the Save icon and press the Enter key.

At any time in this process, you can select the Default icon to change the SCSI IDs to the default value of seven.

Chapter 4. System Management Services 4-21

Update

This selection allows you to update the service processor and system firmware in your system unit from an image on a 3.5-inch diskette. After choosing to update the firmware and confirming this choice, you must insert the diskette containing the firmware image.

In order to create a firmware diskette with the latest level of firmware available, see:

http://www.rs6.ibm.com/support/micro

When prompted, insert the firmware update diskette containing the new firmware image.

ATTENTION: While the new firmware image is being copied into your system unit, you must not turn off the system unit. Turning off the system unit during the

update process may render your system unit inoperable. After the flash update is complete, the system unit restarts. If the flash update does

not complete successfully or the system unit does not restart after the flash update, contact your authorized reseller or marketing representative.

4-22 RS/6000 Enterprise Server Model H Series User's Guide

System Firmware Recovery

If a troubleshooting procedure has indicated that the firmware information in your system unit has been corrupted, then you must perform a firmware recovery.

To perform a firmware recovery, do the following:

1. Locate your firmware update diskette

2. Using another system unit, rename the *.img file on the firmware update diskette to precover.img

3. Make sure your system unit is turned off

4. Insert the firmware recovery diskette into your system unit

5. Turn on your system unit

6. When the keyboard indicator appears, press the 1 key if the system console is an ASCII terminal, or the F1 key if the system console is a directly-attached keyboard

7. When the System Management Services appear, choose Utilities and perform a Firmware Update as described above

Service Processor Firmware Updates

See “Service Processor Firmware Updates” on page 3-31 for details about updating the service processor.

Chapter 4. System Management Services 4-23

Text-Based System Management Services

The text-based Open Firmware command line and System Management Services are available if an ASCII terminal is attached to your system unit. The text-based Open Firmware command line allows you to configure some adapters, and the System Management Services makes it possible for you to view information about your system unit and to perform such tasks as setting passwords and changing device configurations.

After the text-based System Management Services starts, the following screen appears.

à ð

System Management Services

1. Display Configuration

2. Multiboot

3. Utilities

4. Select Language

.------. |X=Exit|

------'

====>

Selecting the numbered options provides capabilities described on the following pages.

After you have finished using the text-based System Management Services, entering

x (for exit) boots your computer.

4-24 RS/6000 Enterprise Server Model H Series User's Guide

Display Configuration

This option provides information about the setup of your computer. A screen similar to the following is displayed.

à ð

Device

PowerPC 64 L2-Cache, 512K Memory

slotA=8MB slotB=8MB

LPT

addr=3BC

COM

addr=3F8

COM

addr=2F8 Audio Keyboard Mouse Diskette

addr=3F Integrated Ethernet

addr=85AF67BD

SCSI cntlr id=7

PCI Adapters

.-----------. .-----------. .------.

-----------' -----------' ------'

Chapter 4. System Management Services 4-25

MultiBoot Menu

à ð

Multiboot Menu

1. Select Software

2. Software Default

3. Install From

4. Select Boot Devices

5. OK Prompt

6. Mulitboot Startup <OFF> (or <ON>)

.------. |X=Exit|

------'

===>

The Select Software option shows the names of the operating system installed. This option may not be supported by all operating systems.

In the case of AIX, this is a supported option if you receive a message saying:

No Operating System Installed

information in non-volatile storage could have been lost, as would happen if the battery had been removed. In order to recreate this value issue the bootlist command under AIX with the appropriate parameters as to the location of the operating system in a particular hard disk. Please see the explanation of the bootlist command in your AIX documentation for more information.

The Software Default option lets you select the default operating system to start the system. This option may not be supported by all operating systems.

The Install From option produces a list of devices, for example the CD-ROM, where the operating system is installed from. You select one of the devices and the system searches the device for an operating system to install and,if supported by the operating system in that device, the name of the operating system displays.

The Select Boot Devices option provides a list of devices that can be selected to be stored on the boot list. Up to five devices are supported.

The OK prompt provides access to the Open Firmware command prompt.

4-26 RS/6000 Enterprise Server Model H Series User's Guide

IBM H RS-6000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Communications Statements

Safety Notices

Environmental Notices

About This Book

Chapter 1. System Description

Chapter 2. Using the System Unit

Ergonomic Information

Starting the System Unit

Stopping the System Unit

Reading the Operator Panel Display

Using the Keyboards

Using the Three-Button Mouse

Using the 3.5-Inch Diskette Drive

Using the CD-ROM Drive

Using the Hot Swap Disk Drives

Chapter 3. Service Processor Menus

Service Processor Menus

General User Menus

Privileged User Menus

MAIN MENU

Service Processor Setup Menu

Passwords

System Power Control Menu

System Information Menu

Language Selection Menu

Call-in/Call-out Setup Menu

Modem Configuration Menu

Serial Port Selection Menu

Serial Port Speed Setup Menu

Telephone Number Setup Menu

Call-Out Policy Setup Menu

Customer Account Setup Menu

Reboot/Restart Policy Setup Menu

Service Processor Functions and Features

System Power-On Methods

Service Processor Reboot/Restart Recovery

Service Processor System Monitoring - Surveillance

Call Out (Call-Home)

Console Mirroring

System Configuration:

Service Processor Firmware Updates

Service Processor Logs

Chapter 4. System Management Services

Graphical System Management Services

Config

MultiBoot

Utilities

Password

Hard Disk Spin Up Delay

Error Log

SCSI ID

Update

System Firmware Recovery

Service Processor Firmware Updates

Text-Based System Management Services

Display Configuration

MultiBoot Menu