Hope Industrial Systems, Inc.
User Manual
17” Rack Mount Industrial Monitor
Revision D
Model No. HIS-RL17- _ _ _ D
Table of Contents
SAFETY AND REGULATORY INFORMATION....................................................................3
Warning ..............................................................................................................................3
FCC Notice .........................................................................................................................3
CONTROL PANEL BUTTONS AND INDICATORS..............................................................4
ON SCREEN DISPLAY FUNCTIONS ...................................................................................6
Picture.................................................................................................................................6
Color ...................................................................................................................................7
Image..................................................................................................................................8
On-Screen Display (OSD) ..................................................................................................8
Setup ..................................................................................................................................9
Information..........................................................................................................................9
INSTALLATION INSTRUCTIONS .......................................................................................10
Preparing for Installation...................................................................................................10
Installation into Rack.........................................................................................................11
TOUCHSCREEN DRIVER INSTALLATION........................................................................12
SETTING THE TIMING MODE............................................................................................13
CLEANING...........................................................................................................................14
TROUBLESHOOTING.........................................................................................................15
DRAWINGS .........................................................................................................................17
SPECIFICATIONS ...............................................................................................................19
Display ..............................................................................................................................19
Environmental...................................................................................................................19
Video.................................................................................................................................20
Electrical ...........................................................................................................................20
Compliances and Certifications ........................................................................................20
Functional .........................................................................................................................20
Rack Compatibility ............................................................................................................21
Physical ............................................................................................................................21
VGA Pin Assignment ........................................................................................................21
FACTORY PRESET TIMING ...............................................................................................22
WARRANTY STATEMENT .................................................................................................23
2
Safety and Regulatory Information
Warning
To prevent fire or shock hazard, do not expose the unit to rain or moisture. Dangerously
high voltages are present inside the unit. Do not disassemble the unit. Refer servicing to
qualified personnel only.
This equipment is not intended for use in critical applications where its failure to operate
would create immediate life threatening circumstances. Applications including, but not limited to, nuclear reactor control, aerospace navigation systems and life support systems are
not appropriate for this product.
This product is a UL Listed Product and must be used with a listed computer.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense. Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the device.
3
Control Panel Buttons and Indicators
Control Panel Button
Mode Description
OSD Menu
Customized Key/
Down
Up/Brightness Adjust
Always
When the OSD
Menu is NOT
Displayed
When the OSD
Menu is Being
Displayed
When the OSD
Menu is NOT
Displayed
When the OSD
Menu is Being
Displayed
Opens the On-Screen Display (OSD) menu. Also
used to exit the OSD menu or to return to the previous menu.
Performs a custom function selected by the user.
To configure the customized function:
OSD Menu > Setup > Customized Key
Select from one of three custom functions:
• MagicBright
• MagicColor
• Color Effect
Scrolls down and adjusts items in the menu
DOWN.
Push to adjust brightness.
Scrolls up and adjusts items in the menu UP.
Enter
When the OSD
Menu is Being
Displayed
Activates a highlighted menu item.
4
Control Panel Button
Mode Description
Use this button for auto adjustment of the display.
Auto Adjust
Always
Power
Power Indicator
Auto adjustment allows the monitor to self-adjust to
the incoming video signal. The values of fine,
coarse and position are adjusted automatically.
Auto adjustment will also occur automatically each
time the computer resolution is changed.
Use this button to turn the monitor on and off.
This light glows blue during normal operation, and
blinks blue when the monitor is in Stand by.
5
On Screen Display Functions
Picture
Menu Description
Adjusts the brightness.
Brightness
Direct Access Feature: When OSD is not on the screen, push the
button to adjust the brightness.
Contrast
MagicBright
Adjusts the contrast.
Provides an optimum viewing environment depending on the contents
of the image on screen. There are six modes available, each with its
own pre-configured brightness value:
1) Custom: Allows manual configuration of brightness and contrast
using the OSD menu
2) Text: For content involving heavy text
3) Internet: For working with a combination of text and graphics; this
is generally the best setting for industrial HMI applications
4) Game: For watching motion pictures, such as a game
5) Sport: For watching motion pictures, such as a sport
6) Movie: For watching motion pictures, such as a DVD or Video CD
6
Color
Menu Description
Improves digital image and displays natural color more clearly without
disturbing the image quality. There are four modes available:
1) Off: Disables the MagicColor feature
2) Demo: Displays a split screen—on the right is the screen before
MagicColor
Color Tone
applying MagicColor and on the left is the screen after applying
MagicColor
3) Full: Displays vivid natural color and more realistic natural skin
color, with enhanced clarity
4) Intelligent: Displays vivid natural color with enhanced clarity
The color tone can be changed to one of four modes:
1) Cool: Makes whites bluish
2) Normal: Keeps whites white
3) Warm: Makes whites reddish
4) Custom: Manually adjust the image
Color Control
Color Effect
Gamma
Adjusts individual Red, Green, and Blue color balance.
Applies a color filter to the screen image. Select one of five modes:
1) Off: Disables the Color Effect (default setting)
2) Grayscale: Applies a grayscale filter
3) Green: Applies a green color filter
4) Aqua: Applies an aqua color filter
5) Sepia: Applies a sepia color filter
Gamma correction changes the luminance of the colors with intermediate luminance. Select one of three pre-defined gammas:
• Mode 1: Shows normal gamma
• Mode 2: Shows higher gamma (brighter)
• Mode 3: Shows lower gamma (darker)
7
Image
f.
Menu Description
Removes noise such as vertical stripes. Coarse adjustment may move
Coarse
Fine
the screen image area. You may relocate it to the center using the Horizontal Control menu.
Removes noise such as horizontal stripes. If the noise persists after fine
tuning, repeat it after adjusting the frequency (refresh rate) on your computer video adapter.
Sharpness
H-Position
V-Position
Adjusts the clarity of the image.
Changes the horizontal position of the display.
Changes the vertical position of the display.
On-Screen Display (OSD)
Menu Description
Language
H-Position
V-Position
Transparency
Display Time
Changes the language used in the OSD menu.
Changes the horizontal position of the OSD menu.
Changes the vertical position of the OSD menu.
Changes the translucency of the background of the OSD.
The OSD menu will automatically turn off if no adjustments are made for
a certain time period.
You can set the amount of time that the menu will wait before it turns of
Select from one of four times:
• 5 seconds
• 10 seconds
• 20 seconds (default)
• 200 seconds
8
Setup
Menu Description
Reset
Customized Key
Off Timer
Returns settings to factory defaults.
Allows you to specify a function to activate when the Customized Key
is pressed. Select from one of three function options:
• MagicBright
• MagicColor
• Color Effect
Allows you to set a time for the monitor to turn off automatically. The
default is set for ten hours.
Information
Menu Description
Information
Shows the video source and display mode.
9
Installation Instructions
Preparing for Installation
Important! Perform the following steps BEFORE Installation of the monitor into the
panel.
1. Ensure that sufficient power is available.
2. Ensure that sufficient space is available to allow for proper air flow into and out of the unit.
3. Ensure that the air temperature around the unit (top and bottom) will not exceed the rated
specifications of the unit.
The maximum rated temperature of the HIS-RL17 is 50°°°°C (122°°°°F).
Also, remember that even though this product is designed to operate at
50
°°°°
C, the life span of any electronic device is shortened when it is consistently operated at high temperatures. Therefore it is wise to take
steps to keep the temperature of the ambient air around the unit as low
as possible.
4. Ensure that the ambient humidity of the air around the unit does not exceed the rated
specifications for the unit.
The maximum rated humidity for the HIS-RL17 is 90% non-condensing.
5. If the display will be mounted far from the computer using long cables or extender de-
vices, the full configuration should be bench-tested prior to final installation for easy troubleshooting.
10
Installation into Rack
Hope Industrial Systems’ Rack Mount Monitors conform to Electronic Industries Association
standard EIA-310-D. Our monitors will fit in type A, B, or C rack with a width of 19” (482.6
mm) (preferred EIA rack width).
The HIS-RL17 has a panel height of 8U.
11
Touchscreen Driver Installation
The enclosed CD-ROM contains documentation and drivers for all major operating systems
(touchscreen models only). To be sure you have the most current information, check the following Internet address:
http://HISmonitors.com/Touchscreen_Drivers.htm
12
Setting the Timing Mode
Setting the timing mode of your computer graphics adapter (or other video source) is important for maximizing the quality of the screen image and for minimizing eye strain. The timing
mode consists of the resolution (example 1280 x 1024) and refresh rate (or vertical frequency;
example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to
adjust the screen image.
For the best picture quality set your LCD display timing mode to:
VESA 1280 x 1024 @ 60 Hz
Please refer to the computer graphics adapter manufacturer’s manual for instructions on setting the resolution and timing mode. In Microsoft Windows, these settings may be found at
this location:
ME, 2000, XP: Control Panel > Display > Settings
Vista: Control Panel > Personalization > Display Settings
13
Cleaning
CAUTION! DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR
DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE
COATING. ALWAYS USE A SOFT CLOTH, PREFERABLY MADE OF COTTON.
Resistive Touchscreen Model
Any standard glass cleaner can be used to clean the touchscreen. Always spray the
glass cleaner on the cloth or towel and then clean the touchscreen. Glass cleaner
sprayed directly on the monitor could possibly leak inside a non-sealed unit and
cause damage.
Vinegar or ammonia will not hurt the touchscreen. Again, spray the cloth and then
clean the touchscreen.
Tempered Anti-Reflective Glass Window
Use any standard glass cleaner as long as there is no abrasive or oily content. The
anti-reflective coatings are physically part of the surface of the glass and resist degradation to the Military Specifications.
Acrylic Window
Monitors with acrylic protective windows can be cleaned in the same manner as the
touchscreen or glass window.
14
Troubleshooting
Symptom Check List Solutions
No image on the
screen
The screen
shows strange
colors or displays in black
and white
Do you see the “Check Signal Cable”
message on screen?
If running Windows and the computer
power is on, reboot the computer and
watch for the initial boot and windows
screen.
Do you see the “Not Optimum Mode,
Recommended Mode 1280 x 1024
60 Hz” message?
There is no image on the screen and
the power LED is blinking at 1 second
intervals.
Is the screen tinted to one color as if
looking at the screen through cellophane paper?
Check the video connection from
the monitor to the computer.
If you see the initial screens, then
the image goes dark, the computer
may be set to an incompatible resolution. Reboot the computer in safe
mode and set the resolution and
refresh rate of the graphics card to
a compatible resolution
This message displays when the
signal from the computer exceeds
the maximum resolution and frequency that the monitor can handle.
(> 1280 x 1024 resolution or > 75
Hz refresh rate)
Adjust the computer to a compatible
resolution and refresh rate.
The monitor is in Power Saver
mode.
Press a key on the keyboard to activate the monitor and restore the
image on the screen.
This occurs if not all signal cable
connectors are making contact.
Check the signal cable connection.
15
Symptom Check List Solutions
Image on screen
is not perfect
Rolling or
unstable image
on screen
Many possible causes. Try the
following solutions.
Many possible causes. Try the
following solutions.
• Make sure the PC display resolution
matches one the factory preset timings
shown in this manual.
• Recall factory setting. Refer to OSD
functions in this manual.
• Fine tune the picture by performing the
following adjustments in this order –
coarse, fine, and position. Refer to
OSD functions in this manual.
• Press “Auto Adjust” button.
• Change PC display resolution to
1280x1024 at 60 Hz refresh.
• Make sure the PC display resolution
matches one of the factory preset timings in this manual.
• Unplug the power adapter to monitor
and then plug it in again.
• Press monitor power button again.
• Reset the monitor to the original factory
setting using the OSD.
16
Front and Side Views
Drawings
17
Rear and Bottom Views
18
Specifications
Display
Type Thin-film transistor (TFT) Active Matrix Liquid Crystal
Size 17” (43 cm) diagonal
Image Size 13.3” (338 mm) x 10.6” (270 mm)
Native Resolution SXGA (1280 x 1024, 5:4 aspect ratio)
Plug and Play VESA DDC 2B
Minimum Resolution 640 x 350
Pixel Pitch 0.264 mm x 0.264 mm
Number of Colors 16.8 million
Viewing Angle (Hori/Vert)
Brightness (white) 300 nits (cd/m2) max
Contrast Ratio 1000:1 (typical)
Backlight
Screen Protector (when
not shipped with
touchscreen)
170° / 160° (typical)
Four CCFTs (Cold Cathode Fluorescent Tube); 50,000 hours
brightness half-life; replaceable
Tempered glass to ANSI-Z97.1 SPEC; AR coated on both
sides; 98% Transmission of light; 99% Reduction of glare; 53%
UV blocking; 30% NIR Blocking
Environmental
0° to 50°C (32° to 122°F) (consult factory for installation
Temperature
Humidity 20% to 90% non-condensing
Operating Shock 15 g, 6 msec, half-sine
Operating Vibration (sine) 1.0g, swept sine 9-200 Hz
Transport Vibration
(random)
Altitude Operating: up to 10,000 feet; Non-operating: up to 40,000 feet
instructions when continuous 24/7 operation exceeds 40°C /
104°F)
0.1g2 / Hz, 10-200 Hz
0.03g2 / Hz, 200-2000 Hz
19
Video
Input Connectors HD-15 (optional BNC input; see “Input Signal Formats” for a list
of compatible video signals)
RGB Analog video, 0.7Vp-p Positive at 75 Ohms (+/- 5%), TTL
Level (V high ≥ 2.0 V, V low ≤ 0.8 V)
Input Signal Formats
Horizontal Scan 30 – 81 kHz
Vertical Scan 56 – 75 Hz
Optimum Resolution 1280 x 1024 @ 60 Hz
Maximum Resolution 1280 x 1024 @ 75 Hz
Response Rate 5 ms (typical)
Compatible sync modes: Separate H/V sync, Combined sync,
Sync on Green
Note: NTSC/PAL composite input available (call for details)
Electrical
Monitor Input 100/240 VAC, 0.6/0.3 A, 60/50 Hz
Power Consumption 36 W (typical)
Power Management DPMS/energy star, < 1 W
Compliances and Certifications
Electrical
Environmental RoHS
Enclosure UL 50E (File No. E318630)
UL 60950-1 / cUL Recognized Component (File No. E212889);
FCC Class A; CE; UL 508A Listed (File No. E318630)
Functional
Panel Controls
OSD (On Screen
Display) Controls
Touchscreen Option
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OSD Menu, Customized Key / Down, Up / Brightness Adjust,
Enter, Auto Adjust, Power, Power Indicator
Picture, Color, Image, OSD, Setup, Information
5-wire resistive system; emulates a mouse; Serial RS-232 and
USB interface to host computer
Rack Compatibility
EIA Standard EIA-310-D
Rack Width 482.6 mm (19.00”) (preferred EIA width)
EIA Type Rack A, B, or C
Mounting 8 Slots, 6.4 mm wide
Panel Height 8U, 13.97” (354.8 mm)
Enclosure Rating NEMA 1
Physical
Depth 2.01” (50.9 mm) behind bezel
Bezel Black Powder-Coated Carbon Steel
Front Bezel outside
dimensions
Net Weight 16 lbs.
Shipping Weight 20 lbs.
19.00” (482.6 mm) W x 13.97” (354.8 mm) H
VGA Pin Assignment
Pin No. Signal Pin No. Signal
1 Red 9 No pin
2 Green 10 Ground
3 Blue 11 Ground
4 Ground 12 SDA
5 Ground 13 H. sync
6 Ground 14 V. sync
7 Ground 15 SCL
8 Ground
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Factory Preset Timing
Resolution
IBM, 640 x 350
IBM, 640 x 480
IBM, 720 x 400
MAC, 640 x 480
MAC, 832 x 624
MAC, 1152 x 870
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 800 x 600
VESA, 800 x 600
Horizontal
Frequency
(kHz)
31.469
31.469
31.469
35.000
49.726
68.681
37.500
37.861
35.156
37.879
46.875
48.077
Vertical
Frequency
(Hz)
70.086
59.940
70.087
66.667
74.551
75.062
75.000
72.809
56.250
60.317
75.000
72.188
Pixel
Clock
(MHz)
25.175
25.175
28.322
30.240
57.284
100.00
31.500
31.500
36.000
40.000
49.500
50.000
Sync Polarity
(H/V)
+/-
-/-
-/+
-/-
-/-
-/-
-/-
-/-
+/+
+/+
+/+
+/+
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864 67.500 75.000 108.00 +/+
VESA, 1280 x 960 60.000 60.000 108.00 +/+
VESA, 1280 x 1024*
VESA, 1280 x 1024*
48.363
56.476
60.023
63.981 60.020 108.00 +/+
79.976 75.025 135.00 +/+
60.004
70.069
75.029
65.000
75.000
78.750
-/-
-/-
+/+
* Factory recommended timings for best picture quality
22
Warranty Statement
Who is Covered?
This warranty covers the purchaser of this product only and is not transferable without our written consent.
What Does This Warranty Cover and What is the Period of Coverage?
The warranty remains in force for a three year period beginning on the date we invoice you for the
product unless it is a keyboard, for which the warranty period is one year. If HIS repairs or replaces a
product under warranty, its warranty term is not extended.
What Will We Do to Correct Problems and How Do You Get Service?
We will repair or replace (at our sole option) any part of the unit which proves to be defective. Replacement parts may be new or refurbished and will meet the same specifications of the original parts
or unit. We will return the product to you by the shipping method we choose in the U.S.A. at our expense. You must pay for shipments to locations outside of the U.S.A. In order to receive warranty
service you must get prior approval from HIS. To request warranty service you can telephone us at
678-762-9790 or send an email to service@HISmonitors.com. If we determine that warranty service is
needed we will give you a Return Material Authorization (RMA) number. This RMA number must be
conspicuously marked on the outside of the shipping box. HIS will not accept shipments not accompanied by the RMA number. You must ship or deliver the product to HIS Freight prepaid.
What Does This Warranty Not Cover?
This warranty does not cover equipment which has been damaged due to misuse, abuse or accident
such as: operating the equipment outside of published specifications; exposure to chemicals or gases
not covered by specified NEMA standards; displaying fixed images for long periods of time resulting in
afterimage effects; improper or unauthorized repair by anyone other than HIS or a service agency authorized by HIS to perform such repairs; fire, flood, “acts of God”, or other contingencies beyond the
control of HIS.
HIS’ responsibility for malfunctions and defects in hardware is limited to repair and replacement as set
forth in this warranty statement. HIS shall not be liable for direct, indirect, incidental, consequential, or
other types of damages resulting from the use of any HIS product other than the liability stated above.
These warranties are in lieu of all other warranties express or implied, including, but not limited to, the
implied warranties of merchantability or fitness for a particular purpose. Some states do not allow the
exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential
damages so the above exclusions or limitations may not apply to you. You are cautioned that the performance of this product can be affected by many factors, such as system configuration, software,
application, and operator control of the system. It is your responsibility to determine suitability of this
product for your purpose and application.
23
Hope Industrial Systems, Inc.
1325 Northmeadow Parkway
Suite 100
Roswell, GA 30076
Toll Free: (877) 762-9790
Phone: (678) 762-9790
Fax: (678) 762-9789
Sales and Customer Service: sales@HISmonitors.com
Support and Returns: support@HISmonitors.com
Accounting Department: accounting@HISmonitors.com
www.HISmonitors.com
Publication RL17D, February 2009 2009 Hope Industrial Systems, Inc.
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